Stream Global service Inc
Industry: Company
DescriptionStream Global Services, was a BPO company acquired by Convergys through a definitive merger, together with more than 37,000 employees in 22 countries and 50 contact centers. The footprint of the company included countries across North America, Europe, Asia Pacific, Latin America, Middle East and Africa. Customer service: 1 (888) 284-5834 Headquarters: Eagan, MN CEO: Kathryn V. Marinello (Aug 20, 2010–) Number of employees: 37,000 Subsidiaries: Stream International, Inc., eTelecare, EGS Corp, Parent organizations: Convergys, Synnex
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Stream Global service Inc Employees
Canada Post Corporation June 2014 - Present
Canada Post Corporation August 2013 - May 2014
Canada Post March 2013 - August 2013
HCR Personnel Solutions Inc. July 2010 - December 2012
Elgin Middlesex Oxford Local Training Board January 2010 - March 2010
Stream Global service Inc February 2008 - October 2008
Express Employment Professionals May 2004 - February 2008
Fanshawe College 2006 - 2007
Skills
Recruiting, Employee Relations, Performance Management, Human Resources, Conflict Resolution, Management, Resume Writing, Interviews, Training, Job Coaching, Policy, HRIS, Talent Acquisition, New Hire Orientations, WSIB Claims Management, Career Counseling, Employment Law, Employee Benefits, Talent Management, Team Leadership, Coaching, Payroll, Leadership, Onboarding, Temporary Staffing, Applicant Tracking..., CRM, Staffing Services, Technical Recruiting, Time Management, Sourcing, Contract Recruitment, Permanent Placement, Screening Resumes, Internet Recruiting, Hiring, Temporary Placement, Executive Search, Employee Engagement, Recruitment Advertising, Screening, Administration, Interview Preparation, Labor Relations, Staff Development, Employee Training, Career Development, Job Search Strategies, Deferred Compensation, Succession Planning
Education
Queen's University 2014 — 2015
Workplace Mental Health Leadership, Certificate
Fanshawe College 2000 — 2003
Diploma, Human Resouces Management
Lean Six Sigma
Process Management, Yellow Belt Certification
Fanshawe College
Diploma, Human Resources Management
Self December 2008 - Present
Data Return 2000 - 2001
Software Spectrum 1998 - 2000
Stream Global service Inc 1996 - 1998
Skills
Litigation, Criminal Defense, Trials, Criminal Law, Legal Assistance, Disaster Recovery, Civil Litigation, Appeals, Mediation, Commercial Litigation, Corporate Law
Education
Southern Methodist University Dedman School of Law 2005 — 2008
JD, Law
Southern Methodist University - Cox School of Business 2002 — 2004
B.B.A., Business, Economics
Museum Tour March 2009 - Present
ACS August 2003 - November 2008
Nike 2005 - 2006
Stream Global service Inc October 1997 - July 2003
Specialty Marketing Group August 1994 - October 1997
Egghead Software November 1988 - August 1994
Skills
Call Centers, Training, Customer Service, Recruiting, Leadership, Vendor Management, Project Management, Budgets, CRM, Team Building, Human Resources, Call Center, Customer Satisfaction, Coaching, Management, Outsourcing, Data Analysis, Account Management, Team Management, Operations Management, Marketing, Sales, Team Leadership, Inbound Marketing, Quality Assurance, Process Scheduler, Lead Generation
Education
Oregon State University 1983 — 1986
Bachelor, Business Administration, Marketing, Sociology
UCSF Memory and Aging Center September 2014 - Present
UCSF Memory and Aging Center September 2002 - August 2014
Self Employed April 2001 - May 2002
University of Michigan September 1998 - March 2001
SuccessFactors 1997 - 1998
Icon Consulting Group / Steelpoint 1995 - 1996
Stream Global service Inc 1994 - 1995
Education
Connecticut College 1990 — 1994
BA
Deluxe Digital Distribution January 2013 - Present
TVN Entertainment December 2008 - January 2013
Desoto Institute of Problemology June 2007 - June 2012
TVN Entertainment April 2002 - December 2008
Vitaminic.com January 2001 - April 2002
Future Network USA November 1999 - December 2000
Stream Global service Inc March 1999 - October 1999
Inherent, Inc. December 1997 - February 1999
Now Software May 1997 - November 1997
Skills
Video, Editing, Photoshop, Writing, Email Marketing, Entertainment, Mac, Social Media, Video Production, Television, Editorial, Social Media Marketing, New Media, Marketing, Video Editing, Social Networking, Blogging, Digital Media, VOD, Post Production, Film Production, Digital Asset Management, Digital Video, Broadcast
Education
Lewis & Clark College 1993 — 1997
Bachelor of Science (B.S.), Communications
Lewis and Clark College 1993 — 1997
Bachelor of Science (B.S.), Communications
Yahoo April 2010 - Present
IQ Payment Systems October 2007 - March 2008
Auctionpay April 2007 - 2008
Stream International 2000 - 2005
Stream Global Services 2000 - 2005
Stream 2000 - 2005
Stream Global service Inc 2000 - 2005
Skills
Account Management, Customer Service, CRM, Customer Experience, Management, Technical Support, Quality Assurance, Workforce Management, Call Center, Troubleshooting, Contact Centers, Lead Generation, Process Improvement, Team Building, SaaS, Call Centers, Team Leadership, Operations Management, Leadership, BPO
Education
University of Phoenix
The Walt Disney Company March 2014 - Present
Vitera Healthcare Solutions September 2011 - February 2012
Citi June 2009 - March 2011
Stream Global service Inc November 2008 - April 2009
VeriFone August 2002 - November 2008
Skills
Technical Support, Call Center, Terminal Services, Active Directory, XP, Windows 7, TCP/IP, Windows Server, Computer Hardware, Operating Systems, Microsoft Exchange, Servers, VPN, Windows XP
Education
Hillsborough Community College 2012 — 2013
Data Modeling/Warehousing and Database Administration
Florida Institute of Technology 2000 — 2002
Computer Science
Cardtronics November 2007 - Present
EDS, an HP Company October 1998 - October 2007
Volt Workforce Solutions March 1998 - October 1998
Intervoice December 1997 - March 1998
Stream Global service Inc March 1996 - December 1997
Best Buy November 1990 - March 1996
Skills
T-SQL, XML, Shell Scripting, VMware, Windows Server, SQL, Microsoft SQL Server, Active Directory, System Administration, Troubleshooting, DNS, Virtualization, Disaster Recovery, TCP/IP, Windows, Network Administration
Education
Dallas County Community College 1990 — 1991
Stream Global service Inc May 2008 - Present
WorkforceLogic April 2006 - September 2006
Affiliated Computer Services March 2004 - April 2006
Skills
Call Center, Desktop Support, Computer Hardware, Troubleshooting, Laptops, Customer Satisfaction, Windows 7, Windows, Technical Training, Customer Service, XP, Software Installation, Operating Systems, Customer Experience, Customer Relations, Telephone Skills, HP, Escalation, Call Centers, Technical Support, Software Documentation, Wireless Networking, Servers, Computer Repair, Networking, BPO, Windows XP, OS X, Contact Centers
Education
California State University, Fresno 1994 — 1997
Bachelor of Science (B.Sc.), Industrial Technology/Technician
San Joaquin Delta College 1992 — 1994
Associate of Science (A.S.), Electronic Technologies
Volt August 2008 - January 2009
Convergys February 2008 - August 2008
Savoya August 2005 - February 2008
Neopost September 2003 - August 2005
Stream Global service Inc November 2001 - September 2003
Education
Richland Community College 2001 — 2003
Cert - Computer Networking
Dallas County Community College 1999 — 2001
Cert - Information Technology