Technology Service Professionals
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Technology Service Professionals Employees
TSP June 2015 - Present
Technology Service Professionals April 2014 - Present
Technology Service Professionals June 2011 - May 2014
Advanced Service Providers March 2003 - June 2011
Honeywell Process Solutions January 1995 - March 2003
U.S. Navy January 1987 - January 1995
Skills
Process Engineering, Troubleshooting, Electronics, Preventive Maintenance, Electricians, Process Control, Security Clearance, Training, Nuclear, New Business Development, Customer Service, Sales, Maintenance & Repair, Six Sigma, Automation, Continuous Improvement, PLC, Testing, Quality Assurance, Manufacturing, Software Documentation, Process Improvement, Root Cause Analysis, Engineering, Technical Writing, Integration, Program Management, Systems Engineering
Education
The George Washington University 2002 — 2003
History
Electronic Soldering
The George Washington University
Technology Service Professionals September 2012 - Present
Unisys March 2003 - September 2012
Unisys March 2003 - September 2012
Skills
Network Administration, Customer Service, EMC Storage, NetApp Filers, Linux, Windows Server, Wireless Networking, Windows 7, Servers
Education
Westwood College of Technology 2012 — 2014
Bachelor's degree, Network and System Administration/Administrator
Heald College 2002 — 2004
Associate's degree, Computer and Information Sciences and Support Services
The GDR Group May 2014 - Present
US Army August 2008 - Present
Technology Service Professionals March 2012 - May 2014
HSS January 2012 - March 2012
Circuit City December 2000 - November 2008
Skills
Security, Training Facilitation, Training, Management, Active Directory, Operating Systems, Software Installation, Sales, Customer Service, Wireless, Troubleshooting, Test Equipment, SharePoint, Computer Hardware
Education
Las Positas College 2000 — 2007
Business/Commerce, General
Granada High School 1996 — 2000
High School Diploma
MRC Smart Technology Solutions, A Xerox Company May 2014 - Present
Technology Service Professionals July 2013 - April 2014
Al's Computer Repair June 2010 - April 2014
Oracle April 2013 - May 2013
Orchard Supply Hardware May 2012 - September 2012
Fujitsu America January 2008 - June 2010
California's Great America June 2006 - October 2007
Skills
Customer Service, Microsoft Office, Active Directory, Laser Printers, Help Desk Support, Network Administration, Computer Repair, ITIL, Data Center, Xerox Printers, Printers, Windows 7, Windows XP, Windows Server, Troubleshooting, Technical Support, Computer Hardware, Networking, VPN, Laptops, Integration, Windows Vista, Norton Ghost, System Administration, BMC Remedy, Music
Education
College of the Sequoias 2005 — 2007
Information Technology, A
Precision Document Solutions February 2013 - Present
Dallas Fort Worth Technology January 2007 - January 2012
Technology Service Professionals August 2005 - August 2007
United States Marine Corps July 2001 - July 2007
Skills
Typing, Microsoft Word, Microsoft Excel, Adobe Creative Suite, Windows Server, Windows 7, Windows Vista, SCCM, Websense, CompTIA A+ Certification, N+ Certified, Wireless Security, Wireless Routers, Remote Access, VMware ESX, Active Directory, Microsoft Office, Troubleshooting, Operating Systems, Network Administration, TCP/IP, Sonicwall, Dell PowerEdge Servers, Symantec Antivirus, WSUS, VPN, Servers, System Administration, HP, Dell Computers, Blackberry Enterprise..., DNS, Laptops, LAN-WAN, VMware Server, DHCP, 2008 R2, Antivirus, Backup Exec, A Certified, Network, XP, Wireless Networking, Server Administration, Remote Desktop, Computer Hardware, Networking, Windows XP
Education
The University of Texas at Dallas 2010 — 2012
Bachelor of Arts (B.A.), Interdisciplinary Studies
Richland Community College 2007 — 2010
Associate of Arts (A.A.), Honors/Regents High School/Secondary Diploma Program
Technology Service Professionals May 2013 - Present
Citi August 2012 - May 2013
Ranken Technical College March 2011 - May 2012
Skills
Networking, Operating Systems, Hardware, VPN, Active Directory, CCNA, DHCP, Storage, Disaster Recovery, Troubleshooting, Cisco Technologies, CompTIA A+ Certification, Windows 7, XP, Cisco IOS, Windows XP, Cisco VoIP, Cisco Wireless, Microsoft Office, NetApp, NAS, SAN
Education
Ranken Technical College 2013 — 2015
Bachelor of Applied Management:, Management Of Information Systems General
Ranken Technical College 2010 — 2012
Associate of Science (A.S.), Information Technology: Network Administration
South Technical High School 2008 — 2010
Merrill Corporation September 2013 - Present
Merrill Corporation 2014 - 2015
Merrill Corporation 2014 - 2015
Virtual Tech Gurus Inc January 2013 - August 2013
Virtual Tech Gurus Inc September 2012 - December 2012
Technology Service Professionals January 2012 - September 2012
NetApp February 2011 - January 2012
TSP(Technology Service Professionals) January 2011 - February 2011
not-for-profit organization January 2009 - January 2011
Accenture September 2007 - January 2008
Skills
Java, Perl, Unix Shell Scripting, Wireshark, Citrix, DFM, Data Ontap, Linux, NetApp, Solaris, Veritas Net Backup, Windows Powershell, NetApp OnCommand, SAN, Storage Management, Netbackup, Virtualization, Powershell, Disaster Recovery, Data Center, Storage, Python, High Availability, Operating Systems, OnCommand WorkFlow..., Windows Powershell ISE, Eclipse, NAS, VMware
Education
Augsburg College 1999 — 2006
NetApp U
DFW Improved January 2014 - Present
Prism Microwave June 2012 - July 2013
Technology Service Professionals August 2009 - February 2012
Fellowship of Christian Athletes May 2008 - August 2009
Berry Appleman & Leiden LLP April 2007 - February 2008
Skills
Excel, PowerPoint, Word, Outlook, Lotus Notes, SAP, BMC Remedy, Reporting & Analysis, Microsoft Excel, Microsoft Word, Technical Support, Project Management, Blogging, Time Management, Database Administration, Process Scheduler, Social Networking, Technical Writing, Networking, Event Planning, Microsoft Office, Troubleshooting, Windows, Management, Invoicing, Customer Service, Human Resources, Help Desk Support, Computer Hardware, Process Improvement, Event Management, Software Installation, Operating Systems, Software Documentation, Windows 7, Telephone Skills, System Administration, SharePoint, Creative Problem Solving, Sales Operations, CRM, Sales Process, Pre-sales, Client Development, Client Services, Customer Satisfaction, Customer Support, Long-term Customer..., Customer Retention, Customer Experience
Education
Tyler Junior College 2004 — 2009
General Studies, Dance
Honda Engineering North America, Inc. June 2015 - Present
Voices Of Praise Magazine October 2011 - Present
3HP 2012 - Present
Ohio Heart Group February 2015 - Present
Voices Of Praise Magazine 2014 - 2015
Voices Of Praise Magazine 2014 - 2015
Technology Service Professionals January 2013 - August 2014
Avnet June 2013 - February 2014
U.S. Army National Guard February 2007 - February 2013
Univera April 2012 - July 2012
Skills
Magazine Design, Magazine Articles, Magazine Writing, Music Production, Music Industry, Music Education, Social Media, Digital Media, Microsoft Office, Team Building, Team Management, Teamwork, Fast Learner, Computer Hardware, Computer Maintenance, Computer Repair, Network Administration, Network Security, Wireless Networking, Small Business, Press, Press Kits, US Army, Deployment, Network Deployment, NetApp Filers, Data ONTAP, Storage Engineering, Troubleshooting, Leadership, Project Planning, Social Networking, Leadership Development, Technical Support, Audio Engineering, Multimedia, Magazines, Blogging, Public Relations, Radio, Video, System Deployment, Entrepreneurship, Networking, Facebook, Social Media Marketing, Security, Training, Creative Writing, Team Leadership
Education
International Academy of Design and Technology-Tampa 2013 — 2015
Bachelor's degree, Graphic Design
Tacoma Community College 2010 — 2011
General Studies, Music Performance, General
Magnablend, Inc. February 2013 - Present
US Army December 2004 - December 2013
Technology Service Professionals June 2006 - February 2013
Skills
Computer Hardware, Computer Hardware..., Network Operations, Troubleshooting, Operating Systems, Computer Network..., A+ Certified, Network Administration, Linux, Data Center, Help Desk Support, Networking, Software Installation, Windows Server, Servers, BMC Remedy, Windows 7, Information Technology, TCP/IP, System Deployment, Remote Desktop, Wireless Networking, DNS, XP, Citrix, System Administration, Hardware, SharePoint, Network Security, VMware, Active Directory, Technical Support, Disaster Recovery, Dell Computers, Printers, Blackberry Enterprise..., VPN, LAN-WAN, VMware ESX, Blackberry, SAN, HP, Microsoft Exchange, Virtualization, DHCP, Server Administration, Group Policy, Firewalls, Laptops
Education
Navarro College 2010 — 2012
Computer Programming
Balad Help Desk Training 2008 — 2009
Held Desk Training
Information Technology School 2006 — 2007
Computer Science, Linux, Windows, Networking
Texas State Technical College Waco 2001 — 2002
Computer Networking
Information Technology School
Navarro College
Computer Programming
Texas State Technical College
Network Administration and; Computer Science and Computer Hardware
Technology Service Professionals April 2012 - Present
Bechtel Corporation August 2010 - April 2012
Skills
Hardware, Strategic Planning, Process Automation, Continuous Improvement, Lean Manufacturing, Business Development, Customer Service, Key Account Management, Key Performance..., Leadership, Microsoft Office, Negotiation, New Business Development, Organization, Problem Solving, Quality Assurance, Troubleshooting, Manufacturing, Process Improvement, DCS, Integration, Performance Management, Management, Engineering, Six Sigma, PLC, Account Management, Operations Management, Project Planning, Purchasing, Budgets, Networking, Cross-functional Team..., Project Management, Instrumentation, Recruiting, Cold Calling, Program Management, Change Management, Automation, Business Process..., Business Analysis, Factory, Software Documentation, Sales Management, Contract Negotiation, Team Building, SAP, Inventory Management, Vendor Management
Education
Bryan College 2007 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations, 4.0
Apple February 2014 - Present
Systems Intergration Solutions August 2013 - February 2014
Technology Service Professionals June 2012 - August 2013
Lowe's June 1997 - June 2012
Skills
NAS, NetApp, NetApp Filers, SAN, Storage
Education
University of North Carolina at Greensboro 1992 — 1997
Bachelor of Science (BS), Information Systems and Operations Management
Technology Service Professionals April 2013 - Present
Arrow Electronics August 2011 - December 2012
InScope International February 2010 - August 2011
Siemens Building Technologies July 2008 - July 2009
Siemens Building Technologies February 2006 - July 2008
Siemens Building Technologies November 2004 - February 2005
Siemens Building Technologies November 1999 - July 2004
WABCO March 1998 - November 1999
Sanctuary Residential Properties November 1996 - March 1998
Greene Turtle June 1996 - August 1996
Skills
Microsoft Excel, Microsoft Word, Quicken, Platinum, Oracle, SAP, Customer Service, Invoicing, NetApp, Program Management, Management, Disaster Recovery, Security, Accounts Payable, VMware
Education
Montgomery College 1994 — 1995
Associate of Arts (A.A.), Accounting
Montgomery College 1991 — 1993
Associate of Arts (A.A.), Business Administration
NetApp December 2014 - Present
Akin Gump Strauss Hauer & Feld LLP July 2014 - December 2014
Technology Service Professionals April 2013 - July 2014
Dell Services February 2011 - April 2013
Best Buy August 2010 - February 2011
Comcast Communications October 2010 - December 2010
Charles County Public Schools August 2008 - December 2009
Full Circle Computers July 2006 - August 2006
Skills
Servers, Windows Server, Microsoft Exchange, Active Directory, NetApp Filers, NCDA, NetApp Certified Data..., Account Management, Disaster Recovery, Information Technology, NetApp, Networking, Operating Systems, Storage, System Deployment, Troubleshooting, VMware ESX, Windows XP, Cisco Technologies
Education
College of Southern Maryland 2007 — 2009
Information Services
Thomas Stone High School 2002 — 2006
TSP, Inc. May 2014 - Present
Technology Service Professionals September 2012 - May 2014
National Semiconductor April 1996 - July 2010
General Motors January 1994 - October 1994
Skills
Network Administration, Computer Network..., Wireless Networking, Server Administration, Desktop Administration, Help Desk Support, Cisco IOS, Cisco Wireless, Cisco Certified, CCNA, LAN-WAN, TCP/IP, Windows Server, Windows 7, Active Directory, DHCP, DNS, VMware, EMC Storage, SAN, Troubleshooting, Cisco Technologies, Disaster Recovery, Data Center, Semiconductors, Manufacturing
Education
North Lake College 2011 — 2012
Information Technology, Cisco, Microsoft, VMware, EMC, 3.7
The University of Texas at Arlington 1992 — 1997
Business
Sam Houston High School 1989 — 1992
High School Diploma
IHS September 2012 - Present
Trace3 June 2012 - August 2012
Photobucket October 2010 - May 2012
Photobucket April 2008 - October 2010
Technology Service Professionals January 2007 - March 2008
Technology Service Professionals July 2005 - December 2006
Skills
NetApp, SnapMirror, SnapManager, Snapdrive, NFS, Enterprise Storage, SAN, Linux, Storage, Bash, NAS, Data Center, iSCSI, System Administration, Fibre Channel, CentOS, Unix, Servers, Infrastructure, Virtualization, DNS
Education
Colorado School of Mines 1991 — 1996
Bachelor of Science (BS), Chemical Engineering
Technology Service Professionals March 2011 - Present
Skills
Storage, Brocade Fibre Switches, RAID, Hardware, NFS, Cisco Technologies, Active Directory, Data Center, Servers, Enterprise Storage, NAS, SAN, VMware, HP, Storage Management, Brocade, Storage Area Networks
Education
Westwood College-Ft Worth 2008 — 2011
Associate's degree, Information Technology
BancTec April 2012 - May 2013
Technology Service Professionals August 2010 - April 2012
Clark Consulting/Technisource January 2010 - July 2010
Trinty industries March 2009 - August 2009
Apple October 2008 - January 2009
Research In Motion March 2008 - August 2008
CSC August 2005 - February 2008
Skills
IT Operations, Bilingual, Desktop Support, Computer Hardware..., Troubleshooting, Troubleshooting Hardware, Software Installation, Software Implementation, Enterprise Software, Software Training, Encryption, Email Encryption, Mobile, Mobile Applications, Windows Mobile, Mobile Technology, Mobile Devices, Mobile Software, Mobile Internet, Blackberry, Blackberry Enterprise..., Android, SDA, Dell Desktops, HP Printers, Linux, Mac OS X, iPhone, Martial Arts, ninjutsu, SCCM, Servers, XP, Technical Support, DNS, Laptops, HP, System Administration, OS X, Help Desk Support, Wireless Networking, Networking, Dell Computers, Lotus Notes, Windows Vista, Windows, Unix, VPN, Hardware, ITIL
Education
Mountain View College 2001 — 2002
General Studies, Physics, Music Theory, 3.5
U.S. Department of Veterans Affairs - Houston VA Regional Office April 2015 - Present
U.S. Department of Veterans Affairs - Houston VA Regional Office December 2012 - March 2015
U.S. Department of Veterans Affairs - Dole VA Medical Center August 2011 - December 2012
Technology Service Professionals July 2007 - August 2011
CIBER, Inc. July 2006 - June 2007
Skills
System Administration, Technical Support, Troubleshooting, Network Administration, Active Directory, Windows 7, BMC Remedy, Hardware, Security, Software Documentation, Windows Server, Software Installation, Computer Hardware, VPN, IT Operations, Wireless Networking, Cisco Technologies, Data Center, Windows XP, DHCP, DNS, Citrix, Servers, Microsoft Exchange, XP, Project Management
Education
University of Louisiana at Monroe
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Technology Service Professionals January 2013 - Present
Northlandsystems April 2011 - January 2013
Target November 2010 - April 2011
Vibrant Technologies February 2008 - August 2010
Vibrant Technologies August 2004 - August 2010
Wellington Technologies, Inc. November 2007 - February 2008
World Data Products August 1998 - August 2004
DataTrend Technology August 1991 - August 1998
Linquest Computer services 1990 - 1991
Skills
Hardware, HP, Servers, Troubleshooting, Computer Hardware, pSeries, VMware, Storage, Technical Support, AIX, Storage Area Networks, Virtualization, NetApp, Software Installation, Operating Systems, Sun, Disaster Recovery, Windows 7, Data Center, Infrastructure, Laptops, XP, Solaris, Routers, Cisco Technologies, Printers, Dell Computers, HP Proliant, Red Hat Linux, Unix, Storage Architecture, Network Hardware, Switches, Windows Server, IBM Servers, Enterprise Storage, Brocade, SAN, VPN, Fibre Channel, Active Directory, DS4000, High Availability, System Administration, Networking, Shell Scripting, Cloud Computing, VMware ESX, Backup Exec, NAS
Education
Northwestern College 1985 — 1987
associate, Computer electronics
Northwestern College 1985 — 1987
Associate, Computer Technology/Computer Systems Technology
Technology Service Professionals March 2013 - Present
Oldham Lane Church of Christ July 2010 - Present
Technology Service Professionals June 2012 - March 2013
Abilene Educational Supply July 2009 - June 2010
Skills
Storage, Troubleshooting, Hardware, Software Installation, Windows, Computer Hardware, NetApp, Data Center, Microsoft Office, VMware, SAN, NAS, Networking, DHCP, Mac OS, TCP/IP, Enterprise Storage, Data ONTAP
Education
Abilene Christian University 2008 — 2011
Information Technology
Technology Service Professionals September 2013 - March 2015
Super Target Store May 2012 - September 2013
Kroger Grocery Store May 2011 - May 2012
Kroger Grocery Store April 2010 - May 2010
Texas Scottish Rite Hospital for Kids June 2003 - January 2006
Skills
Photoshop, InDesign, PowerPoint, Microsoft Word, Microsoft Office, Facebook, Microsoft Excel, Mac, Adobe Creative Suite, Social Media, Social Networking, Illustrator, OS X, Event Planning, Dreamweaver, Photography, Graphic Design, Customer Service, Social Media Marketing, Teamwork, Public Speaking, Inventory Management, Time Management, Cashiering, Public Relations, Leadership, Research, Teaching, Data Entry, Telephone Skills, Team Leadership, Merchandising, Retail Sales, Retail, Outlook
Education
University of North Texas 2011 — 2013
BAAS, Applied Technology and Performance Improvement
Richland College 2008 — 2013
Associate of Arts (A.A.), General Studies
June Shelton School 1992 — 2007
High School, General Studies
The Applied Group May 2015 - Present
The Applied Group January 2013 - May 2015
The Applied Group April 2010 - January 2012
The Applied Group 2007 - January 2012
Technology Service Professionals August 2005 - February 2007
Skills
SAN, NAS, iSCSI, NFS, VCP, ASA, Storage, Linux, VMware, Disaster Recovery, Virtualization, Storage Area Networks, NetApp, Brocade, Fibre Channel, Storage Virtualization, High Availability, Windows, vSphere, Servers, Deduplication, RAID, Data Center, Clustering, SCSI, Enterprise Storage, Replication, FCoE, VMware ESX, VMware Infrastructure, Windows Server, Disk Arrays, Cisco Technologies, Unified Communications, Operating Systems
Education
Missouri State University 2001 — 2005
Bachalor of Fine Art with emphasis in Graphic Design and Computer Animation
Missouri State University
Technology Service Professionals July 2013 - Present
Home and Pro Studio October 2012 - June 2013
Seagate Technology July 2012 - October 2012
Geek Squad February 2010 - June 2012
Best Buy November 2007 - January 2010
Skills
Computer Hardware, Customer Service, Sales, Microsoft Office, Leadership, Microsoft Excel, PowerPoint, Microsoft Word, NetApp NCDA 7-mode, NetApp Certified Data..., NetApp, NetApp ASE2, NetApp Accredited..., Retail, Customer Satisfaction, System builder, Inventory Management, Computer Repair, Break Fix, Macintosh hardware, iPhone repair, iPad repair, Mac Pro, MacBook Pro, MacBook
Education
Judson College (IL) 2003 — 2007
Bachelor of Arts (BA), Biblical Studies
Illinois Central College 2000 — 2003
Psychology
Technology Service Professionals September 2012 - Present
Pulsion Medical Inc. January 2009 - September 2012
Indian Creek Golf Club August 2008 - January 2009
Dallas Cowboys/Desperados May 2008 - August 2008
Skills
Customer Service, Time Management, Microsoft Office, Inventory Management, Sales, Account Management, Marketing, Social Media, Event Planning, PowerPoint, Microsoft Excel, Public Speaking, Marketing Strategy, Budget, Public Relations, Event Management, Team Leadership, Research, Sales Management, Trade Shows, Negotiation, Marketing Communications, Social Networking, Social Media Marketing, Advertising, Team Building, Purchasing, Direct Sales, Management, Organization, New Business Development, Leadership, Salesforce.com, Budgets, Strategic Planning
Education
University of North Texas 2004 — 2008
Bachelor of Science, Hospitality Management
Contractor December 2013 - Present
Bank of America March 2012 - September 2013
CSC August 2011 - March 2012
Technology Service Professionals January 2010 - August 2011
Skills
Visio, Windows, Linux, Network Administration, Hardware, SAN, Storage Area Networks, Technical Support, Software Installation, Telecommunications, SDLC, NAS, Enterprise Software, Troubleshooting, Disaster Recovery, Storage, NetApp, High Availability, Cloud Computing, Cluster, Computer Hardware, EMC Storage, Data Migration
Education
Florida Institute of Technology 2006 — 2009
MS, Information Technology
American InterContinental University 2003 — 2006
BBA, Business Administration/Management
OnRamp December 2014 - Present
Dimples the Balloon Clown, INC January 1998 - Present
Frankenstein Computers & Networking May 2014 - December 2014
Texas Tech Solutions November 2013 - April 2014
Technology Service Professionals November 2011 - October 2013
The Sage Group November 2009 - November 2011
Experis IT ManpowerGroup April 2011 - June 2011
WorldWide Tech Services February 2010 - March 2011
Staples, Inc September 2009 - February 2010
Goodwill Computer Works August 2009 - February 2010
Skills
RAID and NetApp Server..., VMware, Norton Ghost, 97-2010 Microsoft..., VMware Server 2, VMware ESX 3.x, NetApp Data ONTAP 7G & 8, NetApp SnapMirror, NetApp SnapVault, iSCSI, FC, SAN, NAS, DAS, DNS, Active Directory,..., Cisco Switches/Routers, Brocade Fibre Switches, Microsoft Excel, Microsoft Publisher, DNS, Testing, Troubleshooting, Cisco Technologies, Windows 7, Microsoft Office, PowerPoint, iSCSI, Fibre Channel, NFS, SharePoint, Active Directory, Servers, VMware ESX, Windows Server, RAID, Storage, Ubuntu, Cloud Computing, Storage Area Networks, Virtualization, Cluster, Linux, Networking, Technical Support, Integration, NetApp, DHCP, System Administration, Hardware, Network Administration, TCP/IP, XP, OS X, Unix
Education
CyberTex School of Technology 2009 — 2009
Network Administrator, Computer Engineering
Mooseburger Clown Camp 2004 — 2004
B.S., Clown Arts Education
Austin Community College 1982 — 1986
Business Management
St. Edward's University 1981 — 1986
Computer Sciences Major and Minor in Business Administration
Hewlett-Packard April 2013 - Present
Technology Service Professionals September 2009 - April 2013
Texas Instruments September 2009 - April 2013
Russell Klein Partners April 2009 - August 2009
Dallas Lighthouse for the Blind February 2008 - December 2008
Skills
A+ Certified, Dell Certified, Toshiba Certified, Imaging, Printers, Projectors, Help Desk, Windows Server, Help Desk Support, Laptops, Computer Hardware, Dell Computers, Digital Imaging, Troubleshooting, Technical Support, iPad, Android, iPhone Support, Blackberry, Tablets, Servers, Software Installation, Blackberry Enterprise..., Norton Ghost, Windows 7, BMC Remedy, Desktop Computers, HP, Remote Desktop, Hardware, Citrix, Hardware Support, Active Directory, XP, DHCP, Computer Repair, Server Administration, Microsoft Exchange, Backup Exec, LAN-WAN, DNS, Windows Vista, VMware ESX, SAN, vSphere, Dell PowerEdge Servers, VPN, Wireless Networking, Hyper-V, Routers
Education
Richland Community College 2007 — 2012
Associate Degree, Computer Information Systems
Technology Service Professionals June 2013 - Present
Dream Theatres March 2013 - April 2013
Express Communications August 2012 - December 2012
ABB August 2011 - July 2012
RCH Cable October 2009 - August 2010
Cox Communications August 2006 - August 2007
US Navy May 2000 - June 2006
Skills
Common sense, Software Installation, Testing, Automation
Education
ITT Technical Institute-Norfolk 2011 — 2011
Information Technology
Regent University 2010 — 2011
Psychology
Christian Life College-Stockton, California 2007 — 2009
Bible & Theology
Hewlett-Packard December 2012 - Present
PayPal November 2011 - November 2012
A.H.Belo November 2009 - November 2011
Technology Service Professionals May 2009 - November 2009
Affiliated Computer Services September 2008 - May 2009
Countrywide August 2005 - 2008
Princess Cruises August 2001 - August 2005
WellPoint August 1999 - August 2001
ISSG May 1999 - August 1999
Alternative Resources Corporation June 1998 - November 1998
Skills
Control-M, BMC Remedy, Visio, Tortoise SVN, Windows Server, Concept draw, SQL Server Management..., Unix, Terminal Emulation, TSO, ISPF, WMI, Disaster Recovery, JCL, Mainframe, Oracle, Solaris, System Administration, Servers, DB2, Enterprise Software, Data Center, Linux
Education
College of the Canyons 1974 — 1975
Incomplete, General
The Palm Tree Group June 2014 - November 2014
Riversand Technologies March 2014 - April 2014
MisterArt.com October 2011 - February 2014
FCC Environmental April 2010 - February 2011
Technology Service Professionals 2011 - 2011
Simms Fishing Products July 2008 - March 2010
Montana State University April 2007 - August 2008
The Computer Fixer June 2004 - July 2005
U.S. ARMY October 1998 - October 2002
Skills
Active Directory, Servers, Troubleshooting, Computer Hardware, Windows, VPN, Operating Systems, Outlook, Printers, Technical Training, Routers, Cisco, ERP, Microsoft Office, Customer Relations, Firewalls, Vendor Relations, Avaya, Navision, VMware, Windows Server, Windows Server 2008, Windows Server 2003, System Administration, DNS, Software Installation, Windows 7, Network Administration, SQL Server, TCP/IP, DHCP, Desktop Support, Laptops, Switches, Database Administration, SQL, IP, Middleware, SLA, XP, Deployment, IIS, Cloud Computing
Education
Montana State University-Bozeman 2005 — 2009
Computer Engineering
Houston Learning Academy 1996 — 1997
Diploma, General
Technology Service Professionals May 2013 - Present
Technology Service Professionals (TSP Inc.) May 2013 - Present
Opportunity Junction December 2011 - Present
Bay Point Chamber of Commerce January 2013 - July 2014
Better Homes and Garden Real Estate November 2009 - May 2013
Hitachi Data Systems January 1987 - May 2008
Skills
MLPF Operations, Enterprise Processors..., Advanced DOS, Enterprise Software, Resellers, Short Sales, Selling, Real Estate, Foreclosures, Real Estate Transactions, Sellers, Buyer Representation, Leadership, Referrals, Relocation, Buyers
Education
Control Data Institute 1973 — 1974
Technical Degree, Computer Science
Diablo Valley College 1988 — 1992
AA, Management Certificate & General Studies
Technology Service Professionals June 2013 - Present
NetApp January 2007 - May 2012
Volt Technical Resources February 2007 - July 2007
Sai People Solutions February 2006 - December 2006
Misys Healthcare Systems January 1997 - August 2005
Skills
Windows, AIX, Solaris, Linux, SAN, NetApp, HP-UX, Unix, Operating Systems, VMware, Servers, Virtualization, Technical Support, Networking, Active Directory, Security, Databases, Routers, Network Design, Cloud Computing, VPN, Disaster Recovery, Data Center, WAN, ITIL, Network Administration, Cisco Technologies, TCP/IP, Storage Virtualization, NAS, Windows Server, Storage, Storage Area Networks, Integration, Red Hat Linux, Troubleshooting, Enterprise Storage, Solution Architecture, Hardware, Switches, IBM AIX
Education
The University of Findlay 1988 — 1993
Bachelor of Science, Philosophy / Psychology
University of Findlay 1988 — 1993
Bachelor of Science (BS), Philosophy
NetApp July 2014 - Present
Technology Service Professionals April 2013 - July 2014
Delta Air Lines, Inc January 2000 - April 2013
Skills
Storage, Data Center, Troubleshooting, Virtualization, SAN, Servers, NetApp
Education
Columbia Southern University
Information Technology
Forest Park High School
Jack Henry & Associates January 2015 - Present
Christiansen Aviation Inc. October 2014 - January 2015
Riverside Flight Center October 2014 - January 2015
Technology Service Professionals December 2012 - September 2014
Honeywell Process Solutions August 2010 - December 2012
Solo Cup Company November 2008 - August 2010
United States Navy October 2004 - October 2008
Skills
Electronics, Preventive Maintenance, Maintenance Management, Root Cause Analysis, Maintenance & Repair, Navy, Navigation, Project Management, Employee Relations, Multimeter, Aircraft, Plastics, Microsoft Office, Oscilloscope, Electrical..., Schematic, Avionics, Electronics Repair, Team Building, Electronic Warfare, Private Pilot, Radar, Aviation, Military, Military Aviation, Commercial Aviation, Instrument Rated Pilot, Maintenance, General Aviation, Multi-Engine Land
Education
Pulaski Technical College 2013 — 2014
Professional Aviation, Professional Pilot
Missouri State University 2009 — 2011
Transferred, Electrical Engineering
Naval Aviation Electronics Technician School 2004 — 2005
Honorable Discharge, Avionics Maintenance Technology/Technician
United States Navy Recruit Training 2004 — 2004
TSP, Inc. January 2012 - Present
Technology Service Professionals June 2008 - January 2012
Lucas Group 2005 - 2008
Skills
Technical Recruiting, Project Coordination, Cold Calling, Executive Search, Enterprise Software, Storage, Vendor Management, Cloud Computing, Applicant Tracking..., Information Technology, Permanent Placement, CRM, Outsourcing, Talent Acquisition, Sourcing, Technical Support, Leadership, Recruiting, Talent Management, Screening, Internet Recruiting, Recruitment Advertising, Networking, Training, Onboarding, System Administration, Customer Service, Employee Relations, Management, Temporary Staffing, Professional Services, Temporary Placement, Staff Augmentation, Staffing Services, Customer Satisfaction, Benefits Negotiation, College Recruiting, Human Resources, Contract Recruitment, Screening Resumes, Employee Training, IT Recruitment, Performance Management, Interviews, SDLC, Hiring, Job Fairs, Search, Resume Writing, Interview Preparation
Education
University of Phoenix 2009 — 2011
Associates, Business Management
Technology Service Professionals February 2013 - Present
Buffalo Wild Wings December 2012 - February 2013
Buffalo Wild Wings April 2012 - December 2012
Buffalo Wild Wings August 2011 - December 2012
The Refuge Golf Club April 2011 - August 2011
McDonald's Corporation October 2010 - April 2011
McDonald's Corporation April 2010 - October 2010
Wal-Mart May 2009 - August 2009
Valor Security Services May 2009 - August 2009
Grace Fellowship Church June 2008 - August 2009
Skills
Customer Service, Microsoft Word, Microsoft Office, Cashiering, Cash Register, Cash Handling Experience, Time Management, PowerPoint, Phone Etiquette, Food Service, Microsoft Excel, Data Entry, Telephone Skills, Inventory Management, Leadership, ServSafe, Customer Satisfaction, Karate, Taekwondo, Jiu-Jitsu, Modern Army Combatives..., Teaching, Critical Thinking, Teamwork, Friendly Personality, Dependable Team Player, Learning Quickly, People Skills, Training, Team-oriented, Computer Hardware, Close Attention to..., Organization, Self-driven, Patience, Inventory Control, Troubleshooting, Highly detail oriented, Highly motivated..., Interpersonal..., People-oriented, Always Punctual, Works well in a team, Accountability, Timely Decision Making, Self-confidence, Thinking Outside The Box, Employee Training, Job Scheduling, NetApp Filers
Education
The University of North Dakota 2008 — 2012
Bachelor of Science (BS), Criminal Justice
Anoka Ramsey Community College 2006 — 2008
General Education - PSEO
Northwestern College 2006 — 2008
General Education - PSEO
Technology Service Professionals March 2013 - Present
Chicago State University August 2008 - April 2013
Johnson Publishing Company May 2008 - August 2008
ESPN AM1000 Radio May 2007 - August 2007
Skills
Data Storage..., NFS, CIF, TCP/IP, Computer Hardware, Windows, Troubleshooting, Access, Dreamweaver, Microsoft Office, SharePoint, Customer Service, Photoshop, Unix, NetApp Filers, Putty, SSH, FTP, HTML, Computer Repair, CSS, Problem Solving, Bomgar, Windows Sharepoint...
Education
Computer Systems Institute 2009 — 2010
Networking Career Program, Information Technology
Chicago State University 2006 — 2008
BA in Graphic Design, Art
TSP, Inc. September 2014 - Present
NetApp July 2011 - September 2014
Align Projects, LLC April 2014 - May 2014
Ultimate Escape March 2011 - July 2011
Technology Service Professionals June 2005 - May 2010
Skills
Program Management, Auditing, Customer Service, SAP, Invoicing, Public Speaking, Budgets, Event Planning, PowerPoint, Nonprofits, Microsoft Excel, Event Management, Social Media, Marketing, Data Analysis, Project Planning, PMP, Project Coordination, Project Management, Management
Education
Texas A&M University 2001 — 2004
Bachelor's, Business Administration
Technology Service Professionals October 2010 - Present
Technology Service Professionals May 2003 - October 2010
IP Communications December 2000 - March 2003
Gulf Coast Transport January 2000 - December 2000
AutoTester, Inc. August 1996 - January 2000
Foster Grant Group October 1992 - August 1996
Ford, Bacon & Davis 1979 - 1983
Education
University of North Texas 1977 — 1979
BBA, Accounting
Baylor University 1975 — 1977
Business
Technology Service Professionals November 2012 - Present
Astron Consulting August 2011 - November 2012
U.S. Cellular August 1997 - June 2011
Skills
Change Management, Microsoft Office, Microsoft Excel, Team Building, Troubleshooting, CDMA, LTE, Team Leadership, Project Planning, Leadership, Customer Service, Software Documentation, Telecommunications, Budgets, Management, MS Project, Customer Satisfaction, Analysis, Microsoft Word
Education
Cameron University 1994 — 2007
Associate of Arts and Sciences (AAS), Electronics Engineering Technology
Raytheon April 2015 - Present
Technology Service Professionals February 2015 - April 2015
GW Plastics July 2014 - January 2015
Afni September 2011 - April 2012
United States Marine Corps June 2008 - June 2011
Skills
Electrical..., Oscilloscope, Linux Server, Linux Desktop, Microsoft Office 2007, Soldering, Program Management, Multisim, Certified Electronic..., DMMs, C programing, Debian, LTSpice, Logic Design, Logical Thinker, Mathematics, Troubleshooting, Leadership, Electronics, PLC Ladder Logic, Customer Service, Hardware, Manufacturing, Microsoft Excel, Microsoft Office, Software Documentation, Software Installation, Supervisory Skills, Team Leadership, Training, Windows 7, Computer Hardware
Education
ITT Technical Institute Tucson 2012 — 2015
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering, 3.7
ITT Technical Institute-Tucson 2012 — 2014
Associate of Science (A.S.), Electrical and Electronics Engineering, 3.6
CSC - Computer Sciences Corporation October 2014 - Present
Technology Service Professionals January 2012 - March 2014
Technology Service Professionals October 2010 - December 2011
Southeastern Oklahoma State University January 2009 - December 2009
Southeastern Oklahoma State University January 2009 - May 2009
American Diabetes Association September 2005 - May 2008
Skills
Social Media, Public Speaking, Research, Blogging, Online Marketing, Writing, Computer Maintenance, New Media, Staff Development, Web Design, SaaS, Employee Relations, Management, Project Management, Troubleshooting, Software Documentation, Computer Hardware, Training, Help Desk Support, Information Technology, Software Installation, Networking, Customer Service, Servers, Network Administration, Leadership, SharePoint, Technical Support, Active Directory, Windows, BMC Remedy, VPN, Windows 7, IT Operations, Microsoft Office
Education
Southeastern Oklahoma State University 2007 — 2009
BBA, Management
NetApp October 2014 - Present
Technology Service Professionals February 2013 - October 2014
UNLV October 2008 - October 2010
Skills
Data ONTAP, Scripting, Software Troubleshooting, Computer Hardware..., Investments, Financial Analysis, Insurance, Strategic Planning, Risk Management, Public Speaking, Microsoft SQL Server, Long-term Customer..., Customer Relations
Education
University of Nevada-Las Vegas 2008 — 2011
Bachelors, Management Information Systems
University of Massachusetts, Amherst 2006 — 2007
Undeclared, Economics
PGTEK August 2015 - Present
TSP (Technology Service Professionals) April 2015 - August 2015
Technology Service Professionals April 2013 - April 2015
Staffing One, Inc. February 2012 - December 2012
Skills
Storage, Data Center, Customer Service, Team Building, Performance Management, NetApp, Leadership, Recruiting, NAS, Training, NetApp Filers, Microsoft Excel, Clustered Data Ontap, Human Resources, Microsoft Word, Employee Relations, NFS, Coaching, Outlook, Disaster Recovery, Troubleshooting, Hardware
Education
NorthWest Arkansas Community College 2013 — 2014
Technology Service Professionals September 2012 - Present
RRGP Services, Inc. September 2010 - July 2012
Color Spot Nurseries September 2008 - June 2010
Skills
Data Center, Disaster Recovery, Troubleshooting, Networking, Servers, Virtualization, Unix, Active Directory, VMware, Windows Server, Information Technology, Windows 7, Business Analysis, Linux, Project Management, Cloud Computing, Integration, Process Improvement, Enterprise Storage
Education
The University of Texas at San Antonio 1985 — 1995
The University of Texas at San Antonio 1984 — 1985
NetApp 2014 - Present
Technology Service Professionals 2011 - 2014
NetApp 2011 - 2014
eLoyalty 2010 - 2011
Direct Supply 2006 - 2010
Skills
SAN, NAS, Systems Engineering, NetApp, VMware, Virtualization, Active Directory, Storage, Windows Server, Storage Area Networks, Troubleshooting, Storage Management, Enterprise Storage, Storage Architecture, Linux, Data Center
Education
Milwaukee School of Engineering 2009 — 2010
Bachelor of Science, Business Management
Milwaukee School of Engineering 2005 — 2009
Bachelor of Science, Computer Engineering
Technology Service Professionals March 2011 - Present
University of Texas at Austin January 2011 - March 2011
University of Texas at Austin June 2007 - January 2011
4Front Technologies January 2007 - January 2007
Cherokee County Airport June 2006 - August 2006
Jacksonville Independent School District June 2004 - August 2004
Discount Cities, Inc. February 2004 - May 2004
Skills
NetApp, Web Design, Data Analysis, Microsoft Excel, SharePoint, Technical Support, Website Development, Social Media, Programming, System Administration, Customer Service, OS X, Research, Leadership, Visio, Storage, Data Storage..., Microsoft Office
Education
The University of Texas at Austin 2005 — 2010
BS, Communications
OmniSYS (healthcare) July 2014 - Present
Wylie Preparatory Academy July 2014 - Present
Technology Service Professionals May 2013 - July 2014
IBM April 2012 - April 2013
Hunt County March 2010 - April 2012
Greenville Christian School June 2008 - May 2011
SIM International August 2006 - May 2008
Texas Instruments 2002 - 2006
Paranet 1994 - 2006
Paranet Solutions 1994 - 2006
Skills
Solaris, Red Hat Linux, XP, HP-UX, System Administration, Disaster Recovery, Security, Virtualization, Data Center, Cisco Technologies, DNS, VMware, Server Architecture, Linux, Cloud Computing, Firewalls, Servers, Networking, Troubleshooting, Integration, HP, RHEL, NFS, Unix, Sun, Operating Systems, Storage, TCP/IP, Testing, SAN, Shell Scripting, Hardware, Storage Area Networks, VMware ESX, System Deployment, Windows, Network Security, Cluster, RedHat, High Availability, DHCP
Education
William Jewell College 1983 — 1985
BS, Systems and Data Processin
Austin College 1981 — 1985
BS, Infotmation Technology
Blackhawk Network January 2014 - Present
CMT July 2012 - July 2013
Technology Service Professionals November 2011 - June 2012
DigitalGlobe, Inc January 2008 - December 2011
DigitalGlobe January 2005 - January 2008
McKesson Corp 2001 - 2005
Certainty Solutions 1999 - 2000
Hal Computers 1998 - 1999
Access Health September 1996 - January 1998
clinicom 1995 - 1996
Skills
NAS, SAN, Unix Administration, DAS, Solaris, Virtualization, VMware, Cloud Computing, Linux, Red Hat Linux, Servers, VMware ESX, DNS, NetApp Filers, Perl, Unix Shell Scripting, NCDA, NCIE, Unix, Security, Troubleshooting, Brocade, Cluster, Networking, Infrastructure, RHEL, Nagios, Storage, NetApp, Data Center, Integration, Disaster Recovery, Shell Scripting
Education
University of Colorado Boulder
B.S.
Technology Service Professionals January 2013 - Present
Technology Service Professionals November 2010 - April 2012
Hitachi Data Systems December 2005 - May 2009
Hitachi Data Systems December 2000 - November 2005
Hitachi Data Systems December 1996 - December 2000
Amdahl Corporation 1990 - 1996
Skills
Project Management, Service Management, Enterprise Storage, Data Migration, Replication, CRM, NetApp, Cloud Computing, ITIL, VMware, Managed Services, Business Continuity, Professional Services, Hardware, IT Operations, Storage Area Networks, Storage, Data Center, SAN, Enterprise Software, Sun, Fibre Channel, Infrastructure, Troubleshooting, Integration, Computer Hardware, IT Service Management
Education
The University of Texas at Arlington 2006 — 2006
Certification
Tarrant County College 1990 — 1993
none
Control Data Institute 1977 — 1978
Certificate
Texas Instruments January 2014 - Present
Mindbrix August 2011 - January 2014
Technology Service Professionals December 2009 - August 2011
First Baptist Church Hebron February 2008 - August 2011
Technology Service Professionals April 2008 - December 2009
Technology Service Professionals November 2006 - December 2009
Calvary Baptist Church August 2005 - April 2006
Mount Lebanon Baptist Encampment May 2002 - May 2005
First Baptist Church Duncanville 2005 - 2005
Skills
Data Center, Servers, System Administration, Linux, Unix, Solaris, Apache, Disaster Recovery, VMware, Networking, Bash, Operating Systems, Cluster, Server Architecture, Windows, Windows Server, Red Hat Linux, Network Security, Active Directory, Infrastructure, RedHat, Linux server..., High Performance..., Infrastructure..., WordPress, Drupal, MySQL, Web Hosting, Customer Service, Puppet, HPC, Microsoft Exchange, Ubuntu, Bible Study, Youth Ministry, Hermeneutics, Homiletics, Biblical Teaching, Team Building, Virtualization, Qualys, Dell Switches, SAN, Dell Equal Logic SAN, KVM, Xen, Solaris Zones, Linux Desktop, VMware ESX
Education
Dallas Baptist University 2001 — 2005
BS, Computer Science
Celina High School 1997 — 2001
Buchanan Technologies January 2015 - Present
Job Seeker August 2014 - Present
Wylie ISD April 2012 - August 2014
Wylie ISD April 2012 - August 2014
Volt Technical Resources August 2011 - September 2011
DISYS July 2010 - November 2010
DISYS June 2010 - November 2010
Technology Service Professionals October 2008 - June 2010
Siemens Business Services February 2006 - September 2008
Siemens IT Business Solutions January 2006 - September 2008
Skills
Active Directory, Windows 7, Troubleshooting, Technical Support, XP, Help Desk Support, Operating Systems, Windows, Hardware, Blackberry Enterprise..., Printers, A+ Certified, Lotus Notes, VPN, HP, Remote Desktop, Dell Computers, Norton Ghost, Networking, Laptops, CompTIA, DNS, Computer Hardware, VMware ESX, Wireless Networking, Windows Vista, Workstations, Network Security, Disaster Recovery, Testing, Software Installation, BMC Remedy, Citrix, Visio, Security, Cisco Technologies, TCP/IP, Network Administration, SCCM, Information Technology, Database Administration, Firewalls, Switches, SharePoint, Servers, Microsoft Exchange, Windows Server, Routers, VMware, Call Centers
Education
Dallas County Community College 1986 — 1989
TSP, Inc. January 2013 - Present
Technology Service Professionals January 2009 - December 2012
Technology Service Professionals 2009 - 2010
TSP, Inc. January 2007 - December 2008
Massachusetts Institute of Technology 1997 - 2005
Skills
Field Service, Hardware, Troubleshooting, Storage, Data Center, Storage Area Networks, NAS, Servers, Disaster Recovery, Virtualization, NetApp, SAN, VMware, Computer Hardware, Technical Support
Education
Northeastern University 1999 — 2004
Bachelor's degree, Management Information Systems, General
Technology Service Professionals October 2006 - Present
Education
Baylor University - Hankamer School of Business 1982 — 1986
Route1 January 2014 - Present
Cognizant Technology Solutions August 2013 - December 2013
Top5 March 2013 - December 2013
Daston Corporation September 2012 - March 2013
Technology Service Professionals February 2007 - September 2012
Texas Instruments February 2007 - September 2012
Dunnhumby USA May 2006 - February 2007
ActioNet, Inc. December 2005 - May 2006
Chugach Alaska Corporation December 2004 - December 2005
American Life League July 2000 - November 2004
Skills
Red Hat Linux, DNS, VMware, Virtualization, Solaris, NetApp Filers, TCP/IP, Unix, Operating Systems, SAN, Data Center, Disaster Recovery, Linux, Windows Server, Unix Shell Scripting, Shell Scripting, Servers, Storage, NAS, Netbackup, Hardware, Bash, Switches, DHCP, Firewalls, Storage Area Networks
Education
Capella University 2006 — 2011
MS, Network Architecture and Design
Nova Southeastern University
BS, Computer and Information Systems
Technology Service Professionals June 2013 - Present
Epsilon May 2012 - May 2013
SAVVIS March 2008 - May 2012
Sun Microsystems January 2004 - November 2007
Fujitsu Services 1998 - 2004
Sabre Airline Solutions 1998 - 2004
Skills
Data Center, Servers, Troubleshooting, Customer Satisfaction, SAN, ITIL, Storage, Hardware, HP, Pre-sales, Computer Hardware, High Availability, Vendor Management, Storage Area Networks, Windows, IT Operations, NAS, System Administration, TCP/IP, Problem Solving, Switches, Disaster Recovery, Integration, Sun, Enterprise Storage, Business Continuity, Brocade, Cloud Computing, VMware, Networking, Enterprise Software, Software Installation, Solaris, Virtualization
Education
Texas Wesleyan University 1997 — 1999
Technology Service Professionals October 2012 - Present
Technology Service Professionals January 2012 - October 2012
Technology Service Professionals April 2010 - January 2012
Technology Service Professionals July 2005 - April 2010
NetApp 2008 - 2008
Tek Systems 2004 - June 2005
Bizco Technologies 1998 - 2002
Now It Works 1994 - 1996
Skills
NetApp, Storage Area Networks, NAS, Enterprise Storage, Storage, Virtualization, iSCSI, SAN, Storage Virtualization, Fibre Channel, VMware ESX, Data Center, Storage Management, Disaster Recovery, Hardware, NetApp Filers, Storage Architecture, Technical Support, Servers, High Availability, NFS
Education
Southeast Community College 1992 — 1994
Associate, Electronics Engineering
Rock County High School 1988 — 1991
NCR May 2013 - Present
Networking Results August 2012 - November 2012
Technology Service Professionals April 2012 - June 2012
MedSynergies January 2012 - April 2012
F1IT May 2008 - December 2011
Skills
Healthcare Information..., Business Process..., Healthcare, PeopleSoft, HIPAA, Service Delivery, System Administration, EMR, IT Strategy, Active Directory
Education
The University of Texas at Arlington 2001 — 2005
International Business
Technology Service Professionals January 2010 - Present
Technology Service Professionals March 2006 - May 2011
Oklahoma Army National Guard July 1998 - July 2006
Skills
Troubleshooting, Microsoft Excel, Management, Software Installation, XP, Data Center, Technical Support, Microsoft Word, NetApp, System Deployment, Linux, VMware, ITIL, Disaster Recovery, Windows Server, Testing, Training, Windows 7, Servers, Project Management, PowerPoint, System Administration, Microsoft Office, IT Service Management, Active Directory, Outlook, Customer Service, Cisco Technologies, Windows, TCP/IP, Software Documentation, Computer Hardware
Education
University of Central Oklahoma 2002 — 2004
Business Administration (MIS)
Technology Service Professionals November 2011 - Present
Skills
Storage, NAS, Virtualization, Data Center, Storage Area Networks, NetApp, Data ONTAP, SAN, Storage Management, iSCSI, High Availability, Enterprise Storage, VMware, Servers, Cloud Computing, Unix, Solaris
Education
California Western School of Law 2002 — 2005
Juris Doctorate
Tulane University 1998 — 2002
Bachelor's, Political Science
Quesnel Technology Solutions April 2012 - Present
Washburn Computer Group April 2009 - June 2010
Software Solutions October 2004 - December 2008
Technology Service Professionals February 2006 - March 2007
Skills
Hardware, Software Installation, Servers, Storage, Testing, Computer Repair, Software Development, Enterprise Software, Computer Hardware, Troubleshooting, Printers, Virtualization, VMware, Database Design, Enterprise Architecture, Professional Services, TCP/IP, Laptops, Web Design, Windows Server, HP
Education
Minnesota School of Business 2003 — 2005
Bachelor's Degree, Information Technology, 3
Technology Service Professionals 2011 - Present
Skills
Account Management, Project Management, Cold Calling, Storage, Technical Recruiting, Management, New Business Development, Managed Services, Employee Relations, Data Center, NAS, Customer Service, Information Technology, Recruiting, Process Improvement, System Administration, Strategic Planning, Leadership, Microsoft Office, Business Development, Negotiation, Direct Sales, CRM, Networking, Vendor Management, Troubleshooting, Sourcing, Cloud Computing
Education
Freed-Hardeman University
Lamesa High
Lamesa High
Sam Houston University
BAT, Education: Industrial Education
Technology Service Professionals August 2010 - Present
Technology Service Professionals August 2010 - Present
EHRO, an HP Company March 2007 - March 2010
EDS April 2004 - March 2007
EDS February 1999 - April 2004
Electronic Data Systems August 1992 - February 1999
EDS October 1987 - August 1992
Skills
Process Improvement, Invoicing, Software Documentation, Human Resources, Requirements Analysis
Education
Collin County Community College 2000 — 2000
Liberal Arts
Marshalltown High School 1974 — 1977
Hawkeye Institute of Technology
Certified, Nursing Assistant
Marshalltown Community College
Liberal Arts
Ameriprise Financial Services, Inc. November 2013 - Present
Merrill Corporation February 2012 - November 2013
Open Systems Tech (Contractor to Bank of America) May 2012 - October 2013
United Health Group October 2008 - April 2012
NetApp August 2005 - October 2008
Technology Service Professionals August 2005 - October 2008
US Army January 1998 - April 2004
Skills
NetApp, SAN, HP EVA, VMware, NAS, Professional Services, Enterprise Storage, Data Migration, SDLC, Brocade Fibre Switches, Cisco Nexus, Customer Service, HP Servers, Hitachi Storage, Active Directory, EMC Storage, IBM SAN, Netbackup, Data Domain, Replication Technologies, Disaster Recovery, Enterprise Architecture, Management, Change Management, IT Audit, ITIL, Virtualization, HP, NetBackup, Storage
Education
Hennepin Technical College 2008 — 2010
AAS Networking, IT
Federal Reserve Bank of Dallas June 2014 - Present
Concentra February 2014 - June 2014
Technology Service Professionals April 2013 - December 2013
TEKsystems November 2012 - April 2013
DCR Workforce April 2012 - November 2012
Ericsson October 2011 - February 2012
Concentra August 2004 - October 2011
Venturi Technology Partners October 2003 - August 2004
Volt Information Sciences, Inc. July 2003 - October 2003
Skills
EMC Networker..., NetApp DataFort Storage..., Solaris 2.x - 10 System..., Sun Fire Midrange..., Sun Enterprise Cluster..., Sun Enterprise 10000..., EMC Timefinder & SRDF..., ECC Open Edition, Veritas Volume Manager, Oracle 8 Database..., Solaris System..., Redhat Linux System..., HP-UX System..., Unix, Solaris, Troubleshooting, System Administration, Disaster Recovery
Education
Keller Graduate School of Management of DeVry University 2000 — 2003
MBA, MBA
University of Wisconsin - Milwaukee 1990 — 1995
BS, Computer Science and Electrical Engineering
Technology Service Professionals September 2013 - Present
Milestone Technologies August 2011 - August 2013
Sprig Electric April 2011 - July 2011
TCB Broadband Communications April 2010 - June 2010
Skills
Switches, Microsoft Office, Data Center, Hardware, Customer Service, Small Business, Process Improvement, Troubleshooting, Project Planning, Project Management, Software Installation, Fiber Optics, Telecommunications, Ethernet, Technical Documentation, Quality Control, Shipping, Warehouse, Field Supervision, Leadership, Bookkeeping, Plumbing, Structured Cabling, Outside Plant, Distribution Logistics, Testing, System Deployment, Optical Fiber, Storage, Cloud Computing, SAN, Networking
Education
Ogden-Weber Applied Technology College 2010 — 2011
Weber State University 1997 — 1999
FireEye, Inc. June 2013 - Present
Taos July 2012 - June 2013
Technology Service Professionals 2008 - 2012
Skills
Active Directory, Servers, Windows Server, Windows 7, Windows XP, Troubleshooting, Technical Support, VMware, Hardware, Computer Hardware, Operating Systems, DNS, Help Desk Support, Software Installation, DHCP
Education
Dallas County Community College 2006 — 2008
Technology Service Professionals April 2012 - Present
Skills
Troubleshooting
Education
Howard Payne University 2006 — 2010
Business Administration and Management, General
Technology Service Professionals April 2013 - Present
Delta Air Lines 2001 - 2013
Skills
NetApp, Storage, Storage Area Networks, Data Center, NetApp Filers, Cluster, NCDA, ASE3
Education
Columbia Southern University
Bachelor's degree, Information Technology
Orion Communications September 2014 - Present
Orion Communications September 2014 - Present
Volt Information Sciences May 2014 - August 2014
Technology Service Professionals July 2013 - January 2014
Skills
Customer Service, Business Development, Strategy, Medical Device Quaility..., Medical Device..., Computer Data Migration, Software Installation, Communications..., Computer Hardware..., Remote Troubleshooting, Project Management, Network Troubleshooting, PC Tech Support
Education
Collin County Community College 2012 — 2014