Buchanan Technologies
Industry: IT service management company
DescriptionHeadquarters: Grapevine, TX Founded: 1988 Subsidiary: PEQ Consulting, Inc.
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Buchanan Technologies Employees
Cloudaction June 2014 - Present
Taleris June 2013 - May 2014
Buchanan Technologies November 2011 - May 2013
Buchanan Technologies January 2011 - October 2011
Buchanan Technologies October 2009 - October 2011
Buchanan Associates October 2008 - September 2009
Skills
Active Directory, Disaster Recovery, Software Documentation, Vendor Management, CRM, Troubleshooting, Technical Support, SharePoint, Project Management, Visio, Windows 7, System Deployment, Software Installation, Networking, Microsoft Exchange, Systems:Mainframe,..., Hardware:Dell..., Software:MS Project,..., Salesforce.com, BMC Remedyforce, Food & Beverage, Force.com Sites
Education
Dallas Baptist University 2010 — 2012
B.B.S., Business Studies, 3.45
Holmes County High School 1994 — 1998
High School Diploma, General Education
Buchanan Technologies April 2013 - Present
Buchanan Technologies March 2012 - March 2013
DFWITPRO August 2011 - January 2012
Skills
Citrix, Active Directory..., RSA SecurID, VPN, Windows 7, SCCM, CompTIA A+ Certification, Group Policy, BMC Remedy, Active Directory, Laptops, Technical Support, Remote Desktop, Desktop Computers, DNS, McAfee, VMware, Microsoft Certified..., CompTIA Network+...
Education
Butler County Community College 2009 — 2011
Associate of Science (AS), Computer Science
AZZ Incorporated April 2014 - Present
MDI Group March 2014 - Present
AZZ Incorporated 2014 - 2014
Buchanan Technologies October 2013 - December 2013
Equifax Workforce Solutions September 2009 - September 2013
Skills
Windows 7, Windows Server, Microsoft Office, Debian, Help Desk Support, Active Directory, Blackberry Enterprise..., Numara Footprints, CompTIA A+ Certification
Education
El Centro College 2002 — 2005
Associate of Arts and Sciences (AAS), Culinary Arts/Chef Training
Citi April 2011 - Present
Buchanan Technologies November 2009 - Present
Tricked Out Motor Works February 2003 - Present
K.T. & Associate Network Solutions/New Age C & T July 2002 - Present
Electronic Transaction Consultants 2012 - 2013
Layered Technologies April 2010 - April 2011
C Pack Systems Corporation April 2008 - October 2009
Vercom Software Inc November 2005 - April 2008
DeVry University December 2003 - October 2004
BLING BLING July 2003 - January 2004
Skills
Cisco, Troubleshooting, Switches, Data Center, Routers, Firewalls, WAN, Security, CCNP, Windows, CCIP, VMware ESX, Cisco Nexus, Nexus 7k, Session Border..., Palo Alto Firewalls, Acme Packet SBC, SIP Trunking, SIP, Media Gateways, IP PBX, IP Phones, Cisco Technologies, VoIP, Linux, Virtualization, Network Engineering, Microsoft Exchange, Networking, IP, JavaScript, Open Source Software, Programming, Computer Network..., LAN, Network Security
Education
DeVry Institute of Technology 2002 — 2005
Network & Communications Management
Dollarway High School
Defense Information Systems Agency January 2015 - Present
United States Army Reserve March 1993 - Present
Defense Information Systems Agency October 2013 - January 2015
Defense Information Systems Agency November 2011 - October 2013
Defense Information Systems Agency August 2011 - November 2011
Defense Information Systems Agency December 2009 - August 2011
Deloitte Consulting May 2009 - December 2009
BearingPoint January 2003 - May 2009
AT&T Broadband October 2001 - November 2002
Buchanan Technologies November 2000 - October 2001
Skills
Program Management, Leadership, Integration, Security Clearance, Security, Information Assurance, DoD, Requirements Analysis, Process Improvement, PMP, Systems Engineering, Command, Military Operations, Management, Vendor Management, Data Center, Government Contracting, Cloud Computing, Business Analysis, MS Project, Enterprise Architecture, ITIL, Proposal Writing, System Administration, IT Strategy, IT Management, Information Technology, Analysis, Military, Project Planning, Cross-functional Team..., Air Force, Army, Business Continuity, Business Process..., Change Management, Computer Security, Counterterrorism, Disaster Recovery, Federal Government, Governance, Government, Homeland Security, IT Operations, Intelligence Analysis, Management Consulting, Military Experience, National Security, Network Security, Operational Planning
Education
US Army Engineer School 2012 — 2013
Diploma, Engineer Captain's Career Course
US Army Engineer School 1997 — 1997
Diploma, Engineer Officer's Basic Course
Colorado State University 1992 — 1996
BS, Agricultural Business
UC Santa Barbara August 2012 - Present
Virtual Affairs November 2010 - August 2012
Buchanan Technologies August 2009 - October 2010
Siemens PLM Software September 2005 - April 2009
Unicoders August 2004 - September 2005
Skills
ASP.NET MVC, Microsoft SQL Server, JavaScript, ASP.NET, Visual Studio, C#, ASP.NET AJAX, Programming, jQuery, XML, .NET, OOP, ADO.NET, SOA, Web Applications, HTML, SQL, WCF, AJAX, Web Services, IIS, .NET Remoting, LINQ, TFS, Entity Framework, Scrum, SQL Server, Design Patterns, WinForms, T-SQL, json, SOAP, Visual Stud, HTTP, web ser, Agile Methodologies, Web Development, CSS
Education
Sofia University St. Kliment Ohridski 2002 — 2006
BS, Informatics
Sofia University St. Kliment Ohridski 2000 — 2004
BS, Mathematics
Epsilon Data Management LLC August 2014 - Present
Epsilon February 2012 - August 2014
Buchanan Technologies January 2011 - August 2014
Computer Staff May 2010 - December 2010
Staff Quest August 2007 - August 2008
People Resource Staffing April 2007 - August 2007
Océ 2005 - 2007
Angeluna Resaurant 2002 - 2004
Angeluna Resaurant 2002 - 2004
Angeluna Resaurant 2002 - 2004
Skills
Information Technology, Databases, Vendor Management, Applicant Tracking..., SharePoint, Technical Recruiting, Talent Acquisition, Microsoft SQL Server, Windows Server, Business Process..., Servers, SQL, OOP, Troubleshooting, Business Intelligence, Cloud Computing, CRM, Networking
Education
Tarrant County College 1999 — 2012
Associate's Degree, Network Support
Canopy Cloud August 2013 - Present
EMC Computer Systems January 2011 - August 2013
Buchanan Technologies July 1999 - January 2011
Realtech AG January 1998 - June 1999
Buchanan Technologies 1996 - 1998
Ultra 1994 - 1996
Skills
Virtualization, Disaster Recovery, Cisco Technologies, Project Management, PMP, Management, Team Leadership, Business Intelligence, Strategy, Leadership, Operations Management, NetApp, Private Cloud, Cloud Storage, Cloud-based, Security, Training, IT Management, Active Directory, Vendor Management, IT Strategy, CISSP, Data Center, Cloud Computing, VMware, SharePoint, Microsoft Technologies, Windows Server, Integration, Storage Area Networks, Enterprise Architecture, Recruiting, SAN, Business Continuity, Infrastructure, Pre-sales, ITIL, SaaS, Business Development, EMC Storage, High Availability, Solution Selling
Education
Texas A&M University-Commerce 2009 — 2013
Masters, Information Technology
University of South Florida 1993 — 1995
Bachelor's degree, Business
Berry October 2005 - September 2014
Buchanan Technologies August 2008 - January 2014
HealthLink January 2005 - October 2005
Boeing February 2002 - December 2004
Skills
Active Directory, Network Administration, Windows Services, IT Project..., Disk Imaging, Graphic Design, 3D Modeling, 3D rendering, Zbrush, Photoshop, Scripting, Cisco IOS, Desktop Hardware, Laptop Hardware, Integrated Circuit..., Mechanical Engineering, PCB design, Sales, Laptops, Desktop Computers, Salesforce.com, Technical Support, SEO
Education
ITT 1999 — 2002
Associate of Science (A.S.), Electrical and Electronics Engineering
St Charles Community College 1995 — 1997
General Education
Buchanan Technologies July 2014 - Present
nscglobal March 2014 - July 2014
The Home Depot November 2011 - May 2014
National Tire and Battery November 2009 - June 2011
Monro Muffler Brake May 2009 - November 2009
Skills
Automotive Repair, Retail, Creative Problem Solving, Solid computer skills, Network Technology, Communication Skills, Customer-focused Service, Proficient Typing Skills, Interpersonal..., Microsoft Word, Customer Service, Computer Maintenance, Sales, System Administration, Troubleshooting, Networking, Cisco Technologies, Computer Hardware, Active Directory, Windows, Windows 7, Help Desk Support, Microsoft Office, Problem Solving, Microsoft Excel
Education
ITT Technical Institute-Dayton 2012 — 2014
Associates of Applied Science, Network Systems Administration, 4.0
Sinclair Community College 2004 — 2006
Associate's Degree, Automotive Engineering Technology/Technician, 3.5 GPA
Buchanan Technologies February 2014 - Present
Polydactyl Group LLC October 2012 - Present
Vatterott College June 2013 - January 2014
CSC November 2010 - October 2012
Ascension Health January 2008 - October 2010
CSC November 2005 - January 2008
Skills
Healthcare Information..., Information Technology, Computer Science, Computers, Computer Repair, Computer Proficiency, Computer Graphics, Computer Maintenance, Computer Network..., Computer Hardware, HIPAA, Customer Service, Customer Service..., Web Applications, Web Design, Graphic Design, Entrepreneurship, Internet Entrepreneur, Interior Design, Home Staging, Printers
Education
Cowley College
Associate of Arts (AA), Graphic/ Web Design
J.P. Morgan July 2015 - Present
Pine Cove September 2013 - May 2015
Texas A&M University August 2011 - May 2015
Pine Cove May 2014 - August 2014
The Big Event at Texas A&M University 2013 - 2014
Pine Cove May 2013 - August 2013
Texas A&M University January 2013 - May 2013
The Big Event at Texas A&M University 2012 - 2013
Buchanan Technologies December 2012 - December 2012
Aggie B&B Finder August 2012 - December 2012
Skills
PowerPoint, Leadership, Event Planning, Social Media, Management, Microsoft Word, Blogging, Social Networking, Community Outreach, Event Management, Finance, Facebook, Editing, Social Media Marketing, Staff Development, Leadership Development, Strategic Planning, Microsoft Excel, Microsoft Office, Teamwork, Public Speaking, Team Building
Education
Texas A&M University 2011 — 2015
Bachelor of Business Administration (BBA), Finance, General
Trinity Christian Academy
Pioneer Natural Resources Company December 2013 - Present
Buchanan Technologies August 2013 - November 2013
Sabre Holdings January 2009 - October 2012
Sabre Holdings January 2004 - January 2009
Sabre Holdings January 2000 - January 2004
Sabre Holdings January 1995 - January 2000
American Airlines January 1986 - January 1995
Skills
SAP, Training, Management, Analysis, Travel Management, Business Analysis, Team Leadership, Process Improvement, Customer Service, Project Management, Account Management, Team Building, Business Process, Change Management, Visio, Program Management, E-commerce, Contract Negotiation, Vendor Management, Recruiting, Employee Training, ADDIE, Training Delivery, Instructional Design, Workshop Facilitation, Facilitations, Captivate, Enthusiasm to learn, International Project..., Leadership, Requirements Analysis, Requirements Gathering, Testing, SharePoint
Education
Louisiana Tech University 1981 — 1985
BS, Business Administration
Louisiana Tech University 1981 — 1985
BS, Business Administration
Southwest Airlines August 2014 - Present
HCL (FedEx) June 2014 - September 2014
Buchanan Technologies April 2013 - April 2014
Paradigm Technology August 2011 - September 2013
Barrister Global National Services November 2010 - March 2013
Santander Asset Management November 2012 - January 2013
The Insource Group March 2011 - November 2012
Tuesday Morning June 2012 - August 2012
Wingspan February 2012 - June 2012
Alliance of Professionals & Consultants, Inc. (APC) November 2011 - December 2011
Skills
Troubleshooting, Customer Service, Network Administration, Windows, Microsoft Office, Outlook, Windows 7, Computer Hardware, Active Directory, Laptops, Access, XP, Printers, Software Installation, Operating Systems, Hardware, Windows XP, VPN, Servers, Help Desk Support, Technical Support, Information Technology
Education
Strayer University (TX) 2012 — 2013
Master of Computer Applications (M.C.A.), System, Networking, and LAN/WAN Management/Manager, 3
ITT Technical Institute-Richardson 2010 — 2011
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
ITT Technical Institute-Kansas City 2005 — 2008
Associate of Applied Science, Network and System Administration/Administrator
DiscoverReady January 2012 - Present
Buchanan Technologies June 2009 - December 2011
Nexcom Wireless & C2 Technologies June 2007 - May 2009
Digital Matrix May 2006 - May 2007
Skills
Active Directory, Troubleshooting, Windows Server, Servers, Technical Support, Data Center
Education
Alfred State College - SUNY College of Technology 2001 — 2006
Computer Technology
Sewanhaka High School 1998 — 2001
Canadian Pacific Railway May 2013 - July 2015
BC Hydro May 2012 - October 2012
Buchanan Technologies October 2011 - March 2012
Landcor Data Corporation January 2011 - May 2011
Essilor Canada November 2009 - August 2010
Accenture Services November 2008 - June 2009
Compuplan Computer Systems Corp. December 2007 - July 2008
Skills
SharePoint, SQL, Software Project..., Microsoft SQL Server, C#, Visual Basic, Software Development, XML, Web Services, Web Development, C++, Access, Systems Analysis, Visual Studio, .NET, SQL Server, ASP, PHP, Programming, Software Design, Technical Support, BMC Remedy, Microsoft Excel, VBA, Business Intelligence, Business Objects, Oracle, Data Warehousing, Control-M, ArcGIS, Telerik Web Controls, Windows Server, Cloud Computing, Silverlight
Education
Seneca College of Applied Arts and Technology 2000 — 2003
Diploma with Honours, Computer Programming and Analysis
Beechcraft October 2013 - Present
Buchanan Technologies November 2012 - October 2013
Stoneborough Real Estate May 2006 - March 2012
Skills
Help Desk Support, Active Directory, Windows 7, Windows XP, Windows Server, Technical Support, Troubleshooting, Citrix, Microsoft Exchange, Servers, VMware, Computer Hardware, ITIL, Software Installation, Laptops, Disaster Recovery, SharePoint, VPN, BMC Remedy, Blackberry Enterprise..., System Deployment, Hardware, IT Operations
Education
Wichita State University
Butler County Community College
Buchanan Technologies July 2013 - Present
BGService July 2011 - July 2013
Sofstroy LTD November 2010 - July 2011
Etaligent.net August 2007 - November 2010
Innovasys LTD February 2006 - August 2007
Skills
Project Management, Technical Support, Hardware, Servers, Networking, Testing, Software Installation, Disaster Recovery, Computer Hardware, System Administration, Windows Server, DNS, Microsoft Exchange
Education
Technical University Sofia
Dawn Food Products February 2015 - Present
Buchanan Technologies December 2012 - July 2014
Kelly Services October 2011 - April 2012
Skills
Active Directory, Technical Support, Computer Hardware, Windows 7, Windows Server, Linux, SQL, XP, Help Desk Support, Troubleshooting, Hardware, Blackberry, Disaster Recovery, Microsoft Exchange, Networking, Printers
Education
ITT Technical Institute-Wichita 2010 — 2011
Associate's degree, Computer Science
ITT Technical Institute-Springfield 2009 — 2010
Associate's degree, Computer Science
Virtus Partners, LLC July 2013 - Present
TEKsystems January 2011 - July 2012
Buchanan Technologies January 2008 - December 2010
Buchanan Technologies January 2005 - December 2007
Buchanan Technologies January 2002 - December 2004
Dunn Solutions Group March 1999 - December 2001
Skills
Program Management, Project Management, Project Planning, Change Management, Software Project..., Release Management, Software Development, Cloud Computing, IT Infrastructure..., Product Development, Web Services, .NET, Java, Database Design
Education
Ball State University
Master's degree, Computer Science
Revel Systems iPad POS April 2015 - Present
American Airlines April 2014 - October 2014
Buchanan Technologies April 2013 - January 2014
Heartland Payment Systems April 2012 - February 2013
NCR Corporation October 2003 - February 2012
Apigent Solutions \ eMac Digital January 1999 - March 2003
Fidelity Investments December 1995 - January 1999
Skills
Quality Assurance, Product Management, Competitive Analysis, Segmentation, SaaS, Enterprise Software, Enterprise Portals, UI/UX design, Requirements Gathering, Functional..., Retail Solutions, Customer Relations, Full SDLC, Wire Framing, Project Management, Strategic Roadmaps, POS, CRM, Requirements Analysis, Agile Methodologies, Troubleshooting, Cross-functional Team..., Customer Service, Software Development, Integration, Data Analysis, Business Analysis, Cloud Computing, Strategy, Business Process, E-commerce, SDLC
Education
Northern Illinois University
Bachelor of Science, Marketing
Tender Retail September 2013 - Present
Buchanan Technologies March 2008 - August 2013
CAMACC Systems Inc. March 2005 - June 2007
Estel Ltd April 1995 - June 2003
Skills
Linux, Java, Unit Testing, Microsoft SQL Server, SOA, Software Development, SDLC, C++, Visual Basic, SQL, Requirements Analysis, MySQL, Perl, POS, TCP/IP, Windows, Software Design, Integration, Stored Procedures, .NET, Dependable Team Player, Applications Software..., Microsoft Exchange, Retail, System Testing, Multithreading, Business Analysis, New Store Development, Process Improvement, Web Services
Education
Technical University Sofia 1983 — 1988
Master, IT
MG Burgas
Wichita State University January 2015 - Present
Buchanan Technologies October 2012 - December 2014
Data Center November 2009 - October 2012
Kansas Cosmosphere and Space Center March 2007 - November 2009
Skills
Help Desk Support, Desktop Application..., Windows, Mac OS, Linux, Blackboard, Technical Support, Operating Systems
Education
Hutchinson Community College 2006 — 2008
Associate of Arts and Sciences (AAS), Computer Support Specialist
Fort Hays State University
Modis (an Adecco Company) March 2004 - Present
Robert Half Technology February 2003 - March 2004
Buchanan Technologies January 2002 - February 2003
Ciber May 1998 - October 2001
Skills
Recruiting, Consulting, Sales, Management, Staffing Services, Business Development, Professional Services, Customer Service, Applicant Tracking..., Integration, Business Analysis, Contract-to-hire, Project Management, IT Service Management, Contract Recruitment, Cloud Computing, Public Relations, Vendor Management, IT Management, Technical Recruiting, Temporary Placement, Project Delivery, Time Management, Program Management, Hiring, IT Strategy, Staff Augmentation, Talent Acquisition, Salesforce.com, Change Management, Marketing, SDLC, SaaS, Data Center, Networking, Solution Selling, Disaster Recovery, ITIL, Account Management, Agile Methodologies, Team Leadership, SharePoint, Process Improvement, Leadership, Business Intelligence
Education
Florida State University - College of Business
Bachelor of Science (BS), Management Information Systems - Degree
Florida State University
Associate of Arts (AA) - Degree
Convergent Solutions, Inc April 2015 - Present
Bi-si solutions June 2014 - April 2015
Buchanan Technologies January 2014 - June 2014
Unither Pharmaceuticals September 2013 - January 2014
Rochester General Health System April 2013 - September 2013
Unisys July 2011 - April 2013
Savers June 2011 - August 2011
Skills
Technical Support, Microsoft Office, Microsoft Exchange, Outlook, Active Directory, Help Desk Support, Windows 7, Windows Vista, Windows XP Pro, Android, Apple, HP Service Manager, HelpStar, Customer Service, Web Chat, Mobile Phone Apps, Computer Proficiency, Remote Desktop, Printers, Laptops, Citrix, Desktop Computers, Service Desk, Group Policy, Hardware Support, Software Installation, VPN, Hardware, Troubleshooting, Operating Systems, SCCM, Software Documentation, SharePoint, Networking, Computer Hardware, Documentation, HP, Workstations, Call Centers, System Administration
Education
Monroe Community College 2010 — 2013
Associate's degree, Computer and Information Sciences, General
Global Media Arts High School at Franklin 2003 — 2008
High School Diploma, High School/Secondary Diplomas and Certificates
Capital University
Western Governors University
Bachelor's Degree, Software Development
Top Shelf CRM April 2012 - Present
Pearson North America October 2011 - February 2013
TD Ameritrade October 2010 - October 2011
JPMorgan Chase October 2007 - October 2010
Buchanan Technologies March 2007 - October 2007
Richardson Independent School District May 2003 - March 2007
Skills
Project Management, Salesforce.com, Salesforce.com..., Business Analysis, SaaS, Salesforce.com..., Salesforce.com..., Salesforce.com..., Leadership, Management, Training, Cloud Computing, CRM, Process Improvement, E-commerce, Business Development, Consulting, Strategic Partnerships, Sales, Sales Process, Lead Generation
Education
The University of Texas at Dallas
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies
Richland College
Associate's Degree, Business Administration and Management, General
Ascension Health/ Dell June 2015 - Present
The Fountain Group December 2014 - Present
Retail Data Systems January 2014 - October 2014
Buchanan Technologies August 2013 - January 2014
Langston University November 2010 - May 2013
Langston University July 2010 - May 2013
Sprint Nextel March 2011 - July 2011
Sprint Call Center March 2010 - July 2010
Distractor recovery admin November 2007 - July 2010
Spriggs BBQ June 2001 - April 2010
Skills
Troubleshooting, Microsoft Office, Technical Support, Public Speaking, PowerPoint, Research, Active Directory, Customer Service, Training, Printers, Microsoft Word, Laptops, Higher Education, Community Outreach, Software Documentation, Strategic Planning, Leadership, Access, Management, Nonprofits, Analysis, Curriculum Design, System Administration, Policy, Editing, Leadership Development, Staff Development, Team Building, Coaching, Teaching, Lotus Notes, Event Planning, Social Media, Time Management, Windows, Call Centers, Help Desk Support, Outlook, Data Analysis
Education
Colorado Technical University-Online 2012 — 2013
Master of Science in Information Technology, Network and System Administration/Administrator
Langston University 2000 — 2008
Bachelor of Science (B.S.), electronics technology
Langston University 2006 — 2008
Associate; Bachelors, Science Computer Aided Drafting; Science Electronics Technology
Buchanan Technologies January 2009 - Present
Owia Technology March 2013 - August 2013
TakeLessons.com September 2011 - August 2012
Intel Corporation October 2011 - March 2012
Team Thunder Technology September 2010 - June 2011
Skills
Linux, Social Media, Microsoft Office, Public Speaking, Teaching, Customer Service, PowerPoint, Social Networking, Microsoft Excel, Research, Microsoft Word, Management, HTML, Lead Generation
Education
California State University-Northridge 2007 — 2008
Percussion
Portland State University 2006 — 2007
Percussion
Portland Community College 2005 — 2006
Percussion
Cincinnati State Technical and Community College 2003 — 2005
Database Systems Information Technology
Pacific Dental Services c/o OutSource Technical September 2014 - Present
Kurtzman Carson Consultants c/o Computershare February 2013 - September 2014
Buchanan Technologies January 2010 - December 2012
Genentech c/o CyberCSI August 2008 - March 2011
Unisys December 2007 - March 2008
BancTec August 2006 - December 2007
Gaming Management, LLC August 2005 - April 2006
Mitel March 2002 - July 2005
Pulnix 1997 - 2000
Skills
Laptops, Telecommunications, Technical Support, Software Installation, Printers, Computer Hardware, Troubleshooting, Hardware, System Deployment, Switches, XP, Servers, Windows 7, IT Service Management, HP, Active Directory, Windows XP, VPN, Network Administration, Windows Server, Management, Wireless Networking, System Administration, Networking
Education
Everest College-Phoenix 2001 — 2004
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
Buchanan Technologies September 2013 - Present
Hapi Panda Computer Clinic April 2011 - December 2013
Buchanan Technologies July 2012 - September 2013
University of Colorado April 2000 - April 2011
Skills
Active Directory, System Administration, Firewalls, VPN, Computer Security, Computer Hardware, Windows Server, Windows, Network Administration, Technical Support
Education
Art Institute of Colorado 1993 — 1994
Communications in Graphic Design, Computer Graphics and Design
Orlando College
Associates Degree, Computer Science
Cognizant Technology Solutions April 2014 - Present
Buchanan Technologies October 2012 - April 2014
T-Mobile July 2007 - February 2012
All My Sons Moving & Storage August 2005 - July 2007
Skills
Creative Problem Solving, Customer Service, Social Networking, Microsoft Office, Jive, BMC Remedy, Remote Desktop, Active Directory, Linux, Oracle, SharePoint, RSA Security, Citrix, OneSite, Crystal Reports, Impact 360, RTA, Avaya IP Telephony, SCCM, Mitel 3300, Change Management, Business Process, Software Installation, Hardware, Call Centers, Analysis, Recruiting, Training, System Deployment, Networking, System Administration, Help Desk Support, Network Administration, Technical Support, Troubleshooting
Education
Eastfield College 1992 — 1994
Buchanan Technologies August 2005 - Present
Microsoft 2003 - 2005
Skills
Hyper-V, Virtualization, SCCM, SCOM, Active Directory, Lync Server 2010, Windows Server, Microsoft Exchange, VMware, Microsoft Technologies, Disaster Recovery, Data Center, Servers, Citrix, DNS, Blackberry Enterprise..., IIS, Enterprise Architecture, ITIL, Solution Architecture, Lync, VMware ESX, Cloud Computing
Education
westervelt college 2000 — 2001
Computer Networking, Information Technology
York University 1997 — 1999
Bachelor of Business Administration (BBA), Information Technology
Seneca College of Applied Arts and Technology 1995 — 1999
Bachelor of Business Administration (BBA), Business Administration and Management, General
Koch Business Solutions (KBS) November 2014 - Present
Koch Business Solutions (KBS) March 2011 - November 2014
Buchanan Technologies January 2010 - March 2011
Cox Communications July 2006 - April 2009
Cox Communications August 2005 - July 2006
imageQUEST October 2004 - July 2005
Skills
Active Directory, Software Installation, Windows Server
Education
Western Governors University 2011 — 2012
BS: IT, Network Design and Management Feb
Butler Community College
Associates, Computer Science
Rose Hill High School
Time Warner Cable March 2013 - February 2014
Time Warner Cable April 2012 - March 2013
Time Warner Cable April 2009 - April 2012
Telmar Network Technology September 2006 - April 2009
Tekelec August 2003 - September 2006
Santera Systems ( acquired by Tekelec) April 2000 - August 2003
Buchanan Technologies August 1998 - March 2000
Skills
Data Center, Disaster Recovery, IT Management, Networking, Telecommunications, IT Service Management, IT Operations, Vendor Management, Network Administration, Network Design, Information Technology, Enterprise Software, Servers, Technical Support, Virtualization, Infrastructure, Network Architecture, Project Management, VPN, VoIP, IT Strategy, Cloud Computing, Strategic Technology..., Server Architecture, Cross-functional Team..., Active Directory, Network Security, VMware, Windows Server, IT Leadership, SAN, LAN-WAN, Network Engineering, Switches, Firewalls, Hadoop, Big Data, Windows Azure, PaaS, IaaS, SaaS, SQL, Enterprise Architecture, Solution Architecture, Office 365
Education
DeVry University 2005 — 2007
Business Information Systems
Penn State University 1991 — 1993
Computer Science
Singapore American School 1988 — 1991
High School Diploma
Buchanan Technologies November 2010 - March 2013
Various Organizations August 2009 - February 2011
Vonage July 2007 - June 2009
Siemens IT Solutions & Services January 2007 - April 2007
IBM Global Services August 2006 - February 2007
Skills
Active Directory, Technical Support, TCP/IP, Hardware, Networking, Computer Hardware, XP, Routers, Switches, Help Desk Support, Windows, Blackberry, Remote Desktop, Information Technology
Education
Sheridan College 2000 — 2002
Diploma, Help Desk Technologist
York University 1986 — 1989
Bachelor, Business
LEEG LLC March 2013 - March 2013
Gates Corporation September 2012 - February 2013
Infastech Hong Kong March 2012 - August 2012
Sterling/IBM May 2003 - February 2012
Buchanan Technologies March 2011 - July 2011
Sterling Commerce 2003 - March 2011
Buchanan Technologies 2011 - 2011
Independant Consultant - Florida Power and Light September 1997 - May 2003
Softbank Services 1995 - 1997
Tops Markets 1988 - 1995
Skills
EDI, Unix, Software Analysis, EDIFACT, X12, Integration, Requirements Analysis, Oracle, XML, System Architecture, Unix Shell Scripting, Sterling Gentran, sap idocs, Oracle 9i, SDLC, Requirements Gathering, Business Analysis, IDOC, Visio, SharePoint, SAP
Education
State University of New York College at Buffalo 1987 — 1991
BA, MIS
Erie Community College 1984 — 1987
MIS
Buchanan Technologies September 2013 - Present
T-Mobile 2012 - 2013
Hawker Beechcraft July 1996 - September 2012
Whitlock Auto Supply October 1992 - June 1996
United States Air Force September 1988 - August 1992
Skills
Troubleshooting, Technical Support, Windows 7, Microsoft Office, Help Desk Support, Active Directory, Customer Satisfaction, Computer Hardware, Leadership, Software Installation, Information Technology, Windows Server 2008, Microsoft Exchange, Network Security, Computer Security, Computer Repair, Citrix, Linux, Computer Hardware..., Computer Network..., Microsoft Operating..., Microsoft Certified..., Microsoft Systems..., Testing, Aircraft Manufacturing, Sheet Metal, Hand Tools, Aircraft Blue Print..., Sheet Metal Components, Flight Control Systems, Landing Gear Rigging, Aircraft Plumbing, Functional Testing, Troubleshooting..., Sheet Metal Assembly, Aircraft Maintenance, Aircraft Inspection, Aircraft Ground Handling, Aircraft Systems..., Manufacturing Safety, Personnel Management, Personnel Supervision, Manufacturing, Maintenance & Repair, Windows Server
Education
ITT Technical Institute-Wichita 2013 — 2015
Associate’s Degree, Network Systems Administration, 3.49 GPA
Butler County Community College 2000 — 2001
Comptia A+ Computer Technician Certification, Microsoft Certified Professional Certification, Microsoft Certified Systems Engineer
Satellite High School 1985 — 1987
High School Diploma, High School General Studies
Buchanan Technologies August 2010 - November 2013
Dell 2008 - 2009
Verizon 1999 - 2008
Skills
Windows Server, Cloud Computing, IT Management, Telecommunications, Project Management, Data Center, Software Documentation, ITIL, Vendor Management, Troubleshooting, Security, Windows 7, Cisco Technologies, Active Directory, Visio, Windows, Team Leadership, Disaster Recovery, VMware, Servers, VoIP
Education
California State University-Northridge 1988 — 1992
Bachelor of Arts (BA), Honors English
Milestone Technologies September 2012 - Present
Chickasaw Nation Division of Commerce September 2008 - September 2012
Robert Half Technology April 2008 - November 2008
Buchanan Technologies March 2007 - April 2008
Century 21 1st Place Realty March 2004 - February 2007
Capital One February 2003 - August 2003
Capital One February 2000 - February 2003
Skills
MCSE 2003, CompTIA A+ Certification, CompTIA Network+, Fiber Optics, Data Center, Surveillance, Project Coordination, IP Cameras, Desktop Administration, Help Desk Support, Customer Service, MS Project, Project Planning, Problem Solving, Casino Gaming, IT Infrastructure..., IT Operations, IT Management, IT Service Management, SAN, Critical Infrastructure..., Access Control, Digital Surveillance, Microsoft Office 2007, Communication Skills, IBM Servers, BladeCenter, Customer Engagement, Fiber Optic Networks, Management, Technical Leadership, Team Management, Cisco UCS, Cisco Technologies, Microsoft Exchange, Disaster Recovery, Firewalls, Cisco IOS, Network Administration, Cisco Call Manager, VMware ESX, Troubleshooting, Servers, Switches, Active Directory
Education
Boise State University 1998 — 2004
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services, 3.0
Boise State University 1998 — 2004
Bachelor of Science (B.S.), Network and System Administration/Administrator, 3.5
Hewlett-Packard January 2012 - Present
Hewlett-Packard December 2010 - January 2012
Buchanan Technologies November 2008 - September 2009
Adecco UK July 2007 - October 2008
Skills
ITIL, Process Improvement, IT Transformation, Customer Relations, Systems Analysis, Gap Analysis, Process Mapping, Incident Management, IT Service Management, Business Analysis, Service Delivery, Business Process Mapping, Customer Service, Management, HP, Solution Architecture, Software Project..., Software Documentation, Business Process, Sla, Infrastructure, IT Strategy, Information Technology
Education
Sofia University St. Kliment Ohridski 2004 — 2009
Bachelor, Economics and Business Administration
"Joan Ekzarch" 5th Highschool of Extended Foreign Languages Studies 1999 — 2004
Highschool, English & English Literature, German
Buchanan Technologies May 2013 - Present
Buchanan Technologies March 2011 - May 2013
Buchanan Technologies 2008 - 2013
Buchanan Technologies May 2009 - March 2011
Skills
Windows Server, Active Directory, Windows 7, Disaster Recovery, Kaseya, SharePoint
Education
Fort Hays State University 2006 — 2011
Bachelor, Internet, Network and Telcommunications
Derby High School
Sears Canada January 2015 - Present
Jeff Kesner Consulting Services (Sole Proprietorship) March 1996 - Present
RedIron Technologies November 2012 - October 2014
Retalon Inc. January 2012 - April 2012
Buchanan Technologies 2007 - 2011
Triversity / SAP 1999 - 2007
REF Retail / Premis March 1996 - March 1999
Skills
C++, C, Perl, POS, SQL, Visual Studio, Linux development, MySQL, Sybase SQL Anywhere, SQL Server, Symbol, x86 Assembly, OpenCL, Eclipse, C#, Software Development, Linux, Microsoft SQL Server, Integration, Requirements Analysis, Databases, Software Project...
Education
Seneca College of Applied Arts and Technology 1997 — 2014
Abnormal Psychology, Philosophy, Natural Languages (basic conversation), Java, 4.0
University of Toronto 1982 — 1987
Computer Science
Mimico Highschool 1979 — 1982
SSHGD (Honors), Math, Computer Science
Nestlé Purina North America July 2012 - Present
Buchanan Technologies January 2011 - August 2011
Dell, Inc January 2007 - 2011
Skoda, Minotti & Co May 2005 - December 2006
Net Effects, LLC April 2004 - June 2005
Skills
Hardware, Servers, Software Installation, Troubleshooting, Operating Systems, Windows 7, Windows XP, Windows Server, Help Desk Support, Computer Hardware, XP, Active Directory, CompTIA A, Laptops, HP, Printers, Desktop Computers, Management, Account Management, VMware, Workstations, Dell PowerEdge Servers, Windows, Technical Support, Microsoft Exchange, Network Administration, Customer Service, Disaster Recovery, Microsoft Office, Networking, Windows Vista, Virtualization, System Administration, VMware ESX, Strategic Planning, TCP/IP, System Deployment, Security, Citrix, DNS, Process Improvement, VPN, Software Documentation, Marketing, DHCP, Data Center, SharePoint
Education
Bryant and Stratton College 2003 — 2005
Associates Degree, Information Technology
Industrial Scientific February 2015 - Present
SAP February 2014 - January 2015
SAP April 2013 - January 2014
SmartOps April 2012 - April 2013
SAP September 2010 - April 2012
Buchanan Technologies October 2009 - September 2010
NRX Global February 2009 - October 2009
JM Family Enterprises 2005 - January 2008
Ariba January 2004 - August 2005
FreeMarkets February 1999 - January 2004
Skills
Selling, SAP, SaaS, Salesforce.com, Competitive Analysis, Sales, Sales Management, Cloud Computing, CRM, Manufacturing, Enterprise Software, New Business Development, Product Management, Strategic Partnerships, Thought Leadership, Cross-functional Team..., Sales Process, Account Management, Business Development, Go-to-market Strategy, Start-ups, Strategy, Sales Operations, Solution Selling, Lead Generation, Leadership, Professional Services, Negotiation
Education
General Motors Institute 1986 — 1988
Ferris State University 1981 — 1985
Bachelor of Science Business Adm., Business Administration/Economics
Buchanan Technologies November 2014 - Present
CVG CMG Insurance April 2012 - March 2014
Convergys November 2010 - March 2012
Mortgage Temps August 2008 - July 2009
GMAC Rescap December 2005 - October 2007
Wells Fargo Home Mortgage October 2003 - November 2005
Pro Staff June 2003 - September 2003
Pro Staff August 2002 - May 2003
Mortgage Temps February 1995 - July 1995
Skills
Software Documentation, Outlook, Loans, Mortgage Lending, Microsoft Excel, Customer Service, Sales, Business Analysis, Process Improvement, FHA, Underwriting, Public Speaking, Credit, Banking, Insurance, Microsoft Office, Microsoft Word, Access, Call Centers
Education
Metropolitan State University 1997 — 2000
Bachelor of Science Degree, Computer Science
Buchanan Technologies October 2013 - Present
Reflective Solutions March 2011 - October 2013
Adecco Group October 2010 - March 2011
Lithium Technologies April 2010 - October 2010
Skills
Technical Support, Microsoft SQL Server, Photoshop, CSS, Dreamweaver, Server Administration, Microsoft Office, TCP/IP protocols, Windows Server, Windows support, Exchange 2010/2007/2003, Active Directory..., MySQL, C#, Visual Studio, Salesforce.com, HTML, Internet, DNS, DHCP, kaseya, Hyper-V, Failover, IIS, Microsoft Exchange, TCP/IP, VMware, Active Directory, Virtualization
Education
Cork Institute of Technology 2008 — 2011
Bachelor's degree, Software Development
Groupon July 2015 - Present
Twitter February 2014 - July 2015
ViaWest August 2012 - January 2014
Buchanan Technologies February 2012 - August 2012
Wyndham Vacation Ownership December 2010 - December 2011
Electronic Source Sales August 2010 - December 2010
Skills
VPN, VMware, Windows Server, Cisco Technologies, System Administration, Team Leadership, Disaster Recovery, Microsoft Office, Customer Service, Data Center, Customer Satisfaction, Cisco Routers, NOC, CCNA, SCCM, vSphere, Linux, Cisco IOS, Network Architecture, Virtualization, Load Balancing, Nagios, Server Monitoring, Security, Firewalls, Citrix, Routers, Juniper, Cloud-based, VM, VDI, DNS management, CCure, Network Backup, Storage Virtualization, cPanel, HID, vCloud, DVR, Mac, UPS systems, Dizzion - VDI, Genetec Security Center, EMC Avamar Backups
Education
Western Governors University 2015 — 2017
Master of Science (M.S.), Information Technology Management
Western Governors University 2013 — 2014
Bachelor of Science (BS) - Graduated, IT - Network Engineering and Security
North Lake College 2012 — 2013
AAS - Graduated, IT - Network Administration and Support
Baylor Scott & White Health June 2014 - Present
Exeter Finance Corp December 2012 - June 2014
Self Employed Recruitment Consultant July 2011 - December 2012
Buchanan Technologies May 2010 - July 2011
Self Employed Recruitment Consultant May 2008 - May 2010
GM Financial/AmeriCredit February 2006 - April 2008
HCA 2001 - 2005
Skills
Sales, Applicant Tracking..., Recruiting, Human Resources, Contract Recruitment, Talent Acquisition, Talent Management, Employee Relations, Employee Benefits, Employee Management, Employment Law, Talent Scouting, Employee Engagement, Training, SDLC, Internet Recruiting, Temporary Placement, Sourcing, Management, Benefits Negotiation, Interviews, Onboarding, Executive Search, Technical Recruiting, Job Fairs, Personnel Management, Performance Management, PeopleSoft, College Recruiting, Screening Resumes, Hiring, Taleo, Staffing Services, Screening, Permanent Placement, Resume Writing, Behavioral Interviewing, Employer Branding, Temporary Staffing, New Hire Orientations, Recruitment Advertising, Workforce Planning, HRIS, Consulting
Education
Dallas Baptist University
BBS, Management
Millwood
Texas Woman's University
MBA, Business Administration and Management, General
Texland Petroleum, LP. June 2012 - Present
Southern Union March 2007 - June 2012
Buchanan Technologies October 2006 - January 2007
DR Horton April 2005 - September 2006
Arctec Services July 2003 - February 2005
FUNimation Entertainment January 2001 - July 2003
Skills
Information Technology, Active Directory, System Administration, Windows 7, Help Desk Support, iPhone Support, Blackberry Enterprise..., VMware Infrastructure, IT Management, Microsoft Exchange, Disaster Recovery, Windows Server, Security, SharePoint, Windows, Troubleshooting, Operating Systems, XP, Xen, SAN
Education
Tarrant County College 2010 — 2013
Undeclared
HonorGuard Network October 2011 - Present
CIO Consulting January 2012 - Present
SignalShare March 2015 - Present
AT&T November 2012 - March 2015
Buchanan Technologies April 2011 - December 2011
Dallas Cowboys Football Club 2004 - 2011
EXE Technologies 2001 - 2003
Nokia 1998 - 2001
Lockheed Martin Aeronautics 1997 - 1998
United Space Alliance February 1992 - August 1997
Skills
Executive Leadership, Cloud Computing, Business Intelligence, Management Consulting, Business Strategy, Problem Solving, Mobile Applications, Operations Management, Business Management, IT Service Management, Program Management, Mobility Solutions, Public Speaking, Conference Speaking, IT Strategy, Change Management, Strategic Planning, Team Leadership, IT Management, Process Improvement, Project Planning, Budgeting, Team Building, Mentoring, Customer Relations, Vendor Management, Global Management, Global Strategy, Contract Negotiations, Risk Management, Cross-functional Team..., Security, Disaster Recovery, New Technology..., Wireless Solutions, Human Capital Management, Vendor Relations, Integration, ERP, Outsourcing, Business Analysis, Data Center, Mergers, New Business Development, B2B eCommerce, Budgets, Leadership, Contract Negotiation, Wireless, Consulting
Education
California State University-Fullerton 1979 — 1981
BA Business Administration, Finance
Delta Dental of Kansas October 2014 - March 2015
Buchanan Technologies 2014 - 2014
Quintiles June 2013 - 2014
American Red Cross August 2012 - May 2013
Pomeroy August 2011 - August 2012
Ericsson May 2011 - February 2012
Kansas City Power & Light November 2009 - June 2011
Sprint December 2005 - April 2007
Sprint August 2005 - May 2006
National Computer - Wichita, KS 2003 - 2005
Skills
Lotus Notes, Wireless Networking, Computer Hardware, Software Installation, Field Support, Dell Desktops, Lenovo, Microsoft Office, Microsoft Exchange, Hardware Support, Ghost Imaging, Remote Desktop, Help Desk Support, Call Center, Printers, Print Servers, Windows Server, Testing, TCP/IP, Group Policy, Active Directory, BMC Remedy, Citrix, Dell Computers, Network Administration, Call Centers, Remote Access, Security, Hardware, Disaster Recovery, Cisco Technologies, VPN, SharePoint
Education
Friends University 2007 — 2010
BA, Business Administration and Management, General, 3.80
Wichita State University
Business Asministration
Buchanan Technologies March 2013 - Present
Computer Science Corporation October 2004 - February 2013
Banctech August 2002 - October 2004
Skills
Active Directory, Troubleshooting, Windows 7, Technical Support, Windows Server, Data Center, Windows XP Pro, Microsoft Office, Lanpoint Time Clocks, PGP, Lotus Notes, Wireless Networking, TCP/IP, Access Points, Encryption Software, Data Entry, Linux, DNS, DNS management, Desktop Computers, Windows Registry, FTP software, Android, iOS, Command Prompt, DOS, Remote Access, VPN, Customer Service, Computer Security, Firewall Security, BMC Remedy, Group Policy, Help Desk Support, Laptops, Norton Ghost, Software Installation, Networking, Windows XP
Education
Southern Illinois University, Carbondale 1996 — 1998
Bachelor of Arts (B.A.), Political Science and Government
Elgin Community College 1993 — 1996
Associate of Arts (A.A.)
Lagniappe Pharmacy Services July 2015 - Present
Baylor Scott & White Health February 2013 - July 2015
Buchanan Technologies February 2012 - January 2013
XTO Energy August 2011 - January 2012
OmniAmerican Bank is Now Southside Bank March 2010 - March 2011
Siemens IT Solutions & Services, Inc. June 2008 - May 2009
Computer Sciences Corporation April 2006 - June 2008
Encore Management Company July 2005 - February 2006
Skills
Disaster Recovery, Active Directory, Servers, Windows Server, Citrix, VMware, Microsoft Exchange, DNS, Project Management, Citrix Metaframe, BMC Remedy, Windows XP, Storage Area Networks, NetIQ AppManager, XP, LDAP
Education
Dallas Baptist University 2003 — 2005
MAOM, Management, 3.8
Dallas Baptist University 1999 — 2003
BBS, Management Information Systems, 3.625
Mountain View College 1989 — 1996
AAS, Arts/Sciences, 3.5
TD Bank Financial Group January 2015 - Present
TD Bank Financial Group October 2012 - January 2015
Buchanan Technologies June 2012 - September 2012
Magna - Cosma International April 2010 - May 2012
Teleperfromance September 2008 - April 2010
Wescom Solutions Inc. February 2008 - July 2008
Consumer Impact Marketing (CIM) Ltd May 2007 - January 2008
Cinemavault Releasing International March 2002 - May 2007
Allstate June 1998 - December 2001
University of North Texas January 1997 - December 1998
Skills
Databases, Data Warehousing, ETL, Project Management, Business Intelligence, Microsoft SQL Server, Performance Tuning, SAP BW 7.0, 7.3, SAP BI 4.0, SAP HANA, Data Architects, SAP ERP, Oracle, Crystal Reports, IT Strategy, SQL, SDLC, Data Modeling, Database Administration, SQL Tuning, Database Design, T-SQL, Data Migration, Software Development, ERP, Servers, Business Process..., Troubleshooting, High Availability, Enterprise Architecture, SSIS, SSRS, Integration, Program Management
Education
University of North Texas 1995 — 1998
BBA, Business Computer Information Systems (BCIS)
Southeastern Oklahoma State University 1993 — 1994
BBA, Business Administration
Barisal Cadet College 1984 — 1990
SSC, HSC
Buchanan Technologies May 2012 - Present
Buchanan Technologies December 2010 - May 2012
Koch Companies June 2010 - October 2010
CCH, a Wolters Kluwer business October 2009 - April 2010
GWI Software June 2008 - September 2009
Skills
MS Office Suite, Troubleshooting, Active Directory, Windows Server, Windows 7, XP, SQL, System Administration, Technical Support, Citrix, Microsoft SQL Server, IIS, Project Management, Customer Service, Software Documentation, Process Improvement, Business Analysis, Windows, Team Leadership, Databases, Team Building, Help Desk Support
Education
ITT Technical Institute-Portland 2004 — 2008
Bachelors Degree in Data Communications Systems Technology, Computers
Spacelabs Healthcare November 2012 - Present
Baylor Health Care System May 2012 - August 2012
Eltek AS November 2009 - February 2010
Buchanan Technologies December 2007 - November 2009
Capital One Auto Finance 2005 - 2007
Santander Consumer USA Inc. 2004 - 2005
Skills
Troubleshooting, Active Directory, Windows 7, Software Installation, SAN Volume Controller, Windows XP Pro, Medical Devices, Virtualization, Avaya IP Telephony, Electronics, Testing, Microsoft Office, Cisco Technologies, Medical Imaging, TCP/IP, DHCP, Technical Support, Customer Satisfaction, VMware, Maintenance & Repair, Healthcare, Wireless Networking, Program Management, Healthcare Information..., Windows, Networking, Hardware
Education
Texas State Technical College Waco 2010 — 2012
Associate of Science (A.S.), Biomedical Technology/Technician, 3.8
Collin County Community College 2004 — 2005
N/A, Associate of Science
Texas Grain and Feed Association September 2015 - Present
Global Efficient Energy June 2015 - September 2015
Kannegiesser USA October 2014 - June 2015
Legends Hospitality January 2013 - October 2014
Buchanan Technologies September 2011 - December 2012
Rene's Lagniappe Salon 2009 - 2010
Stirling Stoneworks 2008 - 2010
Self employeed business operator 2006 - 2009
Skills
Event Planning, Corporate Events, Coordinating Events, Graphic Design, Marketing Communications, SEO, Social Media, Web Design, Logo Design, Adobe Creative Suite, Mac, Graphics, Social Media Marketing, Social Networking, PowerPoint, Editing, Corporate Branding, InDesign, Layout, Flyers, Illustrator, Photoshop, Brand Development, Email Marketing, Marketing, Brochures, Newsletters, Customer Service, Photography
Education
University of North Texas 2009 — 2011
BBA, Business
Amarillo College 2007 — 2009
AAS, Graphic Design Print
Intergraph December 2014 - Present
Buchanan Technologies January 2013 - December 2014
The Starr Conspiracy January 2011 - August 2012
AECOM April 2009 - January 2011
Combat Support Associates (AECOM Subsidiary) March 2007 - March 2009
Combat Support Associates (AECOM Subsidiary) October 2006 - March 2007
Skills
Copywriting, Marketing Communications, Marketing Strategy, SEO, Social Media Marketing, Advertising, Editing, Content Strategy, Digital Marketing, Web Content, Event Management, Public Relations, Strategy, Lead Generation, Interactive Marketing, Corporate Branding, Newsletters, Corporate Communications, Press Releases, Copy Editing, Event Planning, B2B Marketing, Management, Marketing Research, Video, Online Advertising, Proposal Writing, Direct Mail, Internal Communications, Interactive Advertising, B2B, Email Marketing, Strategic Communications, Brand Awareness, Direct Marketing, Video Scripts
Education
The University of Texas at Arlington 2010 — 2012
M.A., Strategic Communication, 3.9
Middle Tennessee State University 2001 — 2006
B.S., Mass Communication/Recording Industry Management, 3.0
Putnam City High School
KC Distributing April 2015 - Present
Buchanan Technologies April 2014 - April 2015
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, HTML, Windows, English, Windows 7, Sales, Account Management, CRM, Recruiting, IT Service Management, Leadership, Networking, Team Leadership, Management, Process Improvement, Professional Services, Vendor Management, Marketing Strategy, New Business Development
Education
Louisiana College
Bachelor's Degree, English Language and Literature/Letters; Public Relations
Masergy May 2015 - Present
Texas State Guard February 2013 - Present
Sword and Shield Self Defense August 2013 - Present
Concentra January 2013 - October 2014
RBA Consulting April 2011 - December 2012
Texans Credit Union April 2009 - April 2011
Telmar Network Technology February 2007 - April 2009
Tekelec May 2000 - February 2007
ParrishNet, LLC February 2003 - October 2004
Buchanan Technologies November 1997 - May 2000
Skills
Project Management, Telecommunications..., Network Operations, Data Center Architecture, Microsoft Exchange, Active Directory, M&A experience, IT Governance, IT Management, Infrastructure Planning, Disaster Preparedness, Disaster Recovery, Active Directory..., Microsoft Office365, Federation, Quest Migration Manager, Krav Maga, Taekwondo, Cross-functional Team..., Situational Leadership, Team Leadership, American Sign Language, Adaptive Technology, Physical Security, Infrastructure, Governance, Data Center, Computer Network..., Amateur Radio, Emergency Management, Vendor Management, Integration, SharePoint, Process Improvement, VMware ESX, Virtualization, Servers, System Administration, TCP/IP, Networking, Technical Support, Strategy, Information Technology, Unix, Security, VMware
Education
Southern Methodist University 1997 — 1997
None
Eastfield Community College (Dallas County Community College) 1993 — 1994
N/A
W. W. Samuell 1988 — 1992
Microsoft January 2014 - Present
Microsoft August 2012 - January 2014
Microsoft Canada May 2007 - August 2012
Buchanan Technologies January 2006 - April 2007
Syscom Consulting May 2004 - January 2006
Syscom Consulting September 2001 - May 2004
BCIT 1999 - 2001
Skills
Microsoft Technologies, Program Management, Management Consulting, Business Strategy, Marketing Strategy, B2B, Business Planning, Solution Architecture, SharePoint, Enterprise Architecture, New Business Development, Cloud Computing, Management, Security, Enterprise Software, Project Management, Pre-sales
Education
The University of British Columbia / UBC 1993 — 1994
Bachelor of Education (B.Ed.), Business Teacher Education
McGill University 1989 — 1991
Master of Business Administration (M.B.A.), International Business
Erasmus University Rotterdam 1990 — 1990
International Business
University of Ottawa / Université d'Ottawa 1984 — 1987
Bachelor of Arts (B.A.) (Honours), Psychology
CPJH 1976 — 1979
Verizon January 2015 - Present
Aon Hewitt July 2014 - January 2015
Buchanan Technologies May 2013 - February 2014
Skills
VoIP, iOS, Networking, Wireless Networking, Cloud Computing, Consumer Electronics, Mobility Management, Cloud Applications, Consulting, Customer Service, Technical Support, Self-management, Direct Sales, Health Insurance, Property & Casualty...
Education
University of North Carolina at Charlotte 1999 — 2001
Catawba College 1995 — 1997
Bramalea Baptist Church September 2013 - Present
ZE PowerGroup April 2013 - July 2013
Champion Life Centre June 2010 - April 2013
Buchanan Technologies August 2012 - September 2012
Polaris Transportation Group September 2011 - February 2012
Gulf Crossings LLC June 2008 - May 2010
J. Ray McDermott Middle East, Inc. June 2005 - June 2008
ABV Rock Group October 2001 - December 2004
Joyfultech Computer Services November 1998 - October 2001
Andersen Consulting March 1998 - September 1998
Skills
CAD, CAE, BIM, Android Development, Databases, SharePoint, Software Development, JavaScript, Software Documentation, Unix, Microsoft Office, System Administration, Microsoft SQL Server, MS Project, SQL, Project Planning, .NET, IT Management, Operating Systems, Windows Server, Testing, Linux, Visual Basic, MapPoint, Engineering Systems..., Windows
Education
North American College 2013 — 2014
Design and Technology, Civil Engineering
Information and Communication Technology Council 2012 — 2012
Integrated Work Experience Strategy, Canadian Experience
Toronto District School Board 2010 — 2011
Enhanced Language Training for IT, Canadian Experience
Brampton Multicultural Community Centre 2010 — 2010
Job Search Workshop, Canadian Experience
MicroSkills 2010 — 2010
Certificate in Leadership, Canadian Experience
Citizenship and Immigration Canada 2009 — 2010
Certificate, Canadian Integration
ExecuTrain 2007 — 2007
Certificate, Programming
New Horizons Computer Learning Center 2004 — 2004
Certificate, Programming
Ateneo de Manila University 1998 — 1998
MSIM, Information Management
United Computer Programming Center 1988 — 1989
Certificate, Computer Programming
Buchanan Technologies August 2014 - Present
Network Solutions January 2004 - July 2014
Skills
TCP/IP, Cisco Technologies, CCNA, Switches, Routing, OSPF, Network Design, IP, Linux, Servers, DNS, Windows Server, BGP
Education
Technical University Sofia 1998 — 2003
Master, Telecommunications
TUES 1993 — 1998
JPMorgan Chase December 2013 - Present
Computershare December 2011 - December 2013
Mobile Messenger November 2010 - October 2011
Friends University April 2009 - April 2010
Delta Dental of Kansas March 2008 - September 2008
Buchanan Technologies April 2007 - February 2008
United States Government November 1994 - April 2003
U.S. Government January 2001 - January 2003
U.S. Government January 1999 - January 2001
Skills
VB.NET, SQL, PL/SQL, C#, HTML, XML, CSS, Unix, ASP.NET, Oracle, Databases, Microsoft SQL Server, Software Development, Testing, Linux
Education
Friends University 2005 — 2007
Bachelor of Science, Computer Programming
Cowley College 2003 — 2005
General Studies
Buchanan Technologies January 2015 - Present
Education
Texas A&M University-Texarkana
Bachelor’s Degree, Business Administration, Information Technology
Texarkana Arkansas High School
High School
Entergy Frisco November 2014 - Present
Luminant January 2014 - October 2014
Energy Future Holdings January 2010 - January 2014
Buchanan Technologies July 2007 - December 2010
United States Air Force April 1998 - May 2007
Skills
Network Security, Information Security..., Vulnerability Assessment, ITIL, Information Technology, IT Strategy, Information Security, PCI DSS, Security, IT Management, CISSP, Project Management, Change Management, Computer Security, Firewalls, Vulnerability Management, Enterprise Architecture, Disaster Recovery, IT Audit, Security Architecture..., Business Continuity, Penetration Testing, Governance
Education
Community College of the Air Force
Associate's degree, Information Technology
Maypearl High School
Buchanan Technologies December 2012 - Present
Wichita Technology Services November 2011 - Present
Skills
Electronics, Consumer Electronics, Computers, Information Technology, Engineering, Architecture, Photoshop, Intel, WPA, Bluetooth, Computer Hardware, Technical Support
Education
Sinclair Community College 2008 — 2011
Undergrad, Information Technology
Butler Community College 2006 — 2006
General Education Diploma
Buchanan Technologies August 2015 - Present
Buchanan Technologies November 2013 - August 2015
Pizza Hut February 2013 - October 2013
Emprise Bank April 2012 - December 2012
Spangles August 2011 - April 2012
Skills
Computer Hardware, Computer Software, Computer Repair, Microsoft Office, Adobe Creative Suite, Graphic Design, Troubleshooting, Research, Problem Solving, Customer Service, Software Installation, Windows, Windows 7, Networking
Education
Wichita State University 2013 — 2015
Bachelor of Science (BS), Computer Engingeering, 3.1
Cowley College 2009 — 2012
Associate of Arts (A.A.), Graphic Design, 3.1
Conway Springs High School 2005 — 2009
Buchanan Technologies January 2014 - Present
Buchanan Technologies June 2013 - January 2014
Dallas Cowboys January 2009 - January 2013
Dallas Cowboys 2009 - 2013
Lancaster School District June 2007 - July 2008
On-Target Supplies & Logistics June 2004 - April 2007
Skills
Troubleshooting, Project Planning, Management, Time Management, Sports Marketing, Customer Service, Leadership, Sports Management, Sports, Event Planning, Microsoft Office, Social Networking, Active Directory, Windows, VMware, Technical Support, Facebook, Microsoft Technologies, System Administration, Social Media, Microsoft Exchange, Team Leadership, Executive Support, Social Media Marketing, Access, Event Management, Mac OS, Outlook, POS, SharePoint, Retail, Process Improvement, Windows Server, Sponsorship, AV Support, Build custom VM’s, Break/fix trouble..., Mobile..., SCCM software deployment, Deployment of new..., RSA token support, VPN/Citrix, Bit locker MBAM key..., Good for Enterprise..., AD side management for..., C-Level Executive..., Networking, Public Speaking, Windows 7
Education
Cedar Valley College 2009 — 2011
Prairie View A&M University 2007 — 2009
MIS, Management information systems
Romanoff Renovations March 2015 - Present
Buchanan Technologies April 2014 - March 2015
Contra Costa County Health Services Department July 2013 - March 2014
Advanced Technology Services December 2012 - July 2013
SMUD July 2011 - August 2012
Internal Revenue Service April 2010 - December 2010
Hewlett-Packard April 2009 - April 2010
Wynn Las Vegas September 2008 - December 2008
Clark County Department of Aviation November 2007 - May 2008
Pinnacle Entertainment December 2006 - November 2007
Skills
Windows Server, Windows 7, VPN, XP, SQLWindows, Hardware, Microsoft Exchange, Windows XP, Servers, Citrix, TCP/IP, Technical Support, Help Desk Support, Laptops, HP, Active Directory, Cisco Technologies, Troubleshooting, Computer Hardware, System Deployment, SCCM, Printers, Security, Blackberry
Education
American River College 2011 — 2014
A.S., MIS
Cisco Academy 2011 — 2012
Certification, CCNA
San Jose City College 1988 — 1990
A.S., Electronics Technology
JFKHS
Buchanan Technologies June 2014 - Present
Target 2002 - March 2014
Mervyns 1998 - 2002
Mervyns 1981 - 2002
Skills
Windows 7, VPN, Firewalls, DNS, DHCP, Windows XP, Routers, Active Directory, Network Administration, Troubleshooting, SCCM, Telephony, Software, Printer Configuration, Printers, Technical Support, Computer Hardware, Networking, Help Desk Support, Software Installation, Data Center, Windows, Microsoft Office, Process Improvement, Team Building, Team Leadership
Education
San Leandro Adult School 1997 — 1998
Computer Literacy
San Lorenzo High School 1978 — 1981
Diploma
San Lorenzo Adult School
Tai Chi
Las Positas College
Interior Design
Chabot College
Portuguese Language and Literature
KU School of Medicine - Wichita July 2011 - Present
Accent Mobile Music July 1997 - Present
Buchanan Technologies November 2008 - July 2011
PC Services September 2003 - November 2008
Skills
HTML, Customer Service, Microsoft Office, Desktop Application..., Emcee, Public Speaking, Computer Software..., Computer Hardware, Professional Audio, DJ, Outlook, Data Entry, Event Planning, Editing, Event Management, Public Relations, Social Networking, Troubleshooting, Windows 7, System Administration, Active Directory, Marketing, Social Media Marketing, Management, Team Building, Teaching, PowerPoint
Education
Friends University 2000 — 2003
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
Friends University 1999 — 2003
Bachelor's of Science in Computer Information Systems, Computers/Networking
SITA February 2013 - Present
Axeltech April 2011 - Present
Buchanan Technologies March 2012 - February 2013
Windstream Communications October 2007 - April 2011
Accellis Technology Group December 2006 - October 2007
Intuit September 1999 - January 2006
Skills
Technical Support, Troubleshooting, Computer Hardware, Windows 7, XP, Storage, Security, Software Installation, Networking, Laptops, Help Desk Support, Windows, Windows Server, Network Administration, Active Directory, Servers, Cisco Technologies
Education
Cleveland State University 1997 — 1999
Computer Science
Hallmark Cards April 2015 - Present
Xerox April 2013 - April 2015
Lowen Corporation October 2012 - December 2012
Cardinal Technology Consulting March 2007 - October 2012
Buchanan Technologies November 2010 - August 2012
IBM March 2010 - November 2010
Digital Office Systems December 2007 - May 2009
Triumph Structures, Inc. August 2006 - December 2007
Yia-Yia's Eurobistro January 2007 - August 2007
Skills
IT Management, Network Administration, Project Management, Active Directory, Vendor Management, SharePoint, Disaster Recovery, Windows Server, Help Desk Support, Process Improvement, IT Operations, Troubleshooting, Computer Hardware, ITIL, Windows, Networking, Security, System Deployment, Servers, Virtualization, Citrix, Data Center, Network Security, Incident Management, Service Delivery, Team Leadership, IT Strategy, Infrastructure, IT Service Management, Operating Systems, Technical Support, Information Technology, Software Documentation, Hardware, Enterprise Software, Computer Security
Education
Friends University 2007 — 2009
Masters, Management Information Systems
Wichita State University 2002 — 2006
Bachelors, Management Information Systems
Milestone Systems September 2014 - Present
Hewlett-Packard February 2013 - August 2014
Hewlett-Packard January 2010 - February 2013
Hilton Worldwide June 2009 - October 2009
Sixty K Ltd (60K) January 2009 - May 2009
Buchanan Technologies July 2008 - January 2009
BTC November 2006 - July 2008
Skills
IT Service Management, Service Delivery, Knowledge Management, Solution Architecture, Information Management, Business Analysis, Business Process, Business Intelligence, Pre-sales, Enterprise Content..., IP Cameras, Surveillance, Digital Surveillance, Document Lifecycle..., Autonomy IDOL, HP TRIM, SharePoint, IT Management, Canon Cameras, Axis
Education
University of National and World Economy 2011 — 2013
Master's degree, Project Management
Sofia University St. Kliment Ohridski 2006 — 2010
Bachelor's degree, Public Administration
Romain Rolland FLS 1997 — 2002
JPMorgan Chase April 2014 - Present
JPMorgan Chase July 2011 - April 2014
Buchanan Technologies February 2010 - May 2011
PEQ Services + Solutions, Inc. May 2007 - February 2010
Beavercreek City Schools November 1999 - May 2007
ICES Ltd. October 1994 - October 1999
ISN Corp. November 1993 - September 1994
Education
Purdue University 1991 — 1992
MS, Electrical Engineering
Háskóli Íslands 1984 — 1988
BS, Electrical Engineering
Buchanan Technologies September 2014 - Present
Wells Fargo 2011 - 2012
Home Fuels 2008 - 2009
Wells Fargo Financial 2004 - 2006
Skills
Training, Customer Satisfaction, Customer Experience, Sales, Leadership, Loans, Banking, Credit Management
Education
New Mexico State University
UMUC
Microsoft September 2011 - Present
TEKsystems May 2010 - September 2011
Buchanan Technologies April 2002 - April 2010
Advanced Technology Services July 1998 - April 2002
Skills
Microsoft Technologies, Windows Server, SCCM, Active Directory, Enterprise Software, ITIL, Windows 7
Education
Franklin University 2005 — 2009
Bachelor of Science, Information Technology
Illinois Central College 1999 — 2000
Certificate in Applied Science, Cisco Certified Network Associate
Illinois Central College 1998 — 1999
Certificate in Applied Science, Networking Specialist
Illinois Central College 1996 — 1998
Associate In Applied Science, Microcomputer Software Specialist
Houston POS Solutions, Inc. May 2011 - Present
Buchanan Technologies May 2009 - August 2010
Spring Independent School District May 2006 - June 2008
Skills
Laptops, Printers, Desktop Computers, Computer Hardware, Peripherals, Help Desk Support, Hardware, Dell Computers, Desktop Deployment
Education
DeVry University 2007 — 2008
B.S, Technical Management
The University of Texas at Dallas 2005 — 2007
Art & Technology
Buchanan Technologies November 2014 - Present
Glotek Staffing Services, Inc. (Startup) October 2012 - July 2014
Peyton Resource Group March 2005 - July 2012
Staff Care, Inc. (an AMN Healthcare company) October 2003 - March 2005
Skills
Boolean Searching, Technical Recruiting, Contract Recruitment, Strategic Sourcing, Negotiation, Interviewing Skills, Social Networking, Applicant Tracking..., Staffing Services, Screening, Recruiting, Temporary Staffing, Temporary Placement, SDLC, Management, Account Management, Executive Search, Training, Screening Resumes, Internet Recruiting, Interviews, Talent Acquisition, Staff Augmentation, Permanent Placement, Benefits Negotiation, Sourcing, College Recruiting, Cold Calling, Networking, Onboarding, Search, Full-life Cycle..., Recruitment Advertising, IT Recruitment
Education
Bryant University
Bachelor's degree, Business Administration/Finance
IBM February 2015 - Present
EarthLink August 2014 - February 2015
Buchanan Technologies January 2014 - August 2014
BlackBerry February 2012 - January 2014
Cbeyond August 2011 - February 2012
Cbeyond July 2010 - August 2011
Cbeyond January 2009 - July 2010
Medicus Partners November 2006 - January 2009
Skills
Direct Sales, Solution Selling, CRM, Account Management, Salesforce.com, Enterprise Software, B2B, Cold Calling, Sales Presentations, Telecommunications, Wireless, Team Leadership, Managed Services, Customer Service, Customer Retention, Strategic Partnerships, Lead Generation, Mobile Device Management, Business Continuity, Mobile Technology, Mobile Devices, Inside Sales, Cloud Computing, SaaS, Data Management, Disaster Recovery, Project Management, Blackberry, Cloud Security, Customer Facing Roles, Building Customer..., C-Level Presentations, C-Level Sales, Customer Relations, Consultative Selling, C-Level Relationships, C-Level Consulting, Mobile Communications, Communications..., Customer Follow-up, Outside Sales, Key Account Development, Account Planning, Fortune 500 Account..., Executive-Level..., Managing Complex Sales, Solution-Oriented..., Enterprise Technology..., Enterprise Solution..., Pipeline Growth
Education
The University of Texas at Dallas 2003 — 2006
B.A., Psychology
Georgia State University 2002 — 2003
Psychology
WatchGuard Technologies September 2014 - Present
Buchanan Technologies March 2013 - October 2013
EST Group June 2009 - October 2012
Novell November 2007 - May 2009
Lumen Touch April 2006 - October 2007
Novell March 1986 - April 2006
Skills
Software Sales, Identity Management, Solution Selling, Access Management, Security, Account Management, Business Intelligence, Government, Healthcare, HIPAA, Integration, New Business Development, Network Security, Zenworks, Channel Management, Professional Services, Virtualization, Channel Partners, Software Industry, Siteminder, Networking, Leadership, Sales, Managed Services, Consulting, Management, Cloud Computing, Data Center, Demand Generation, Business Alliances, Sales Enablement, VMware, Business Development, Storage, Selling, Disaster Recovery, Sales Operations, Training, Strategic Partnerships, Mobile Devices, Salesforce.com, Go-to-market Strategy, Partner Management, Sales Process, Pre-sales, Storage Virtualization, Enterprise Storage, SAN, Unified Communications, Storage Area Networks
Education
Eastfield College
Datalink December 2014 - Present
Mindteck, Inc May 2014 - December 2014
Savvis October 2012 - May 2014
Buchanan Technologies May 2012 - September 2012
IBM October 2011 - May 2012
Fujitsu March 2011 - May 2011
Maine Pointe October 2010 - December 2010
BG-North America August 2007 - October 2010
Federal Reserve System 2005 - 2008
Personix 2005 - 2007
Skills
Data Center, Disaster Recovery, Infrastructure, Data Centre Architecture, Vendor Management, Vendor Relationships, Visio, IT Operations, IT Strategy, IT Management, Business Continuity, ITIL, Virtualization, Change Management, Outsourcing, Project Management, VMware, Security, Requirements Analysis, Software Documentation, Servers, Unix, HP, System Administration, IT Service Management, Solution Architecture, Networking, SAN, Managed Services, MS Project, Linux, Information Technology, Enterprise Architecture, Cross-functional Team..., Storage Area Networks, Integration
Education
Oklahoma State University 1980 — 1985
Bachelor of Science (BS), Petroleum Technology/Technician
United Cellular December 2014 - Present
cassas.NET Consulting August 2012 - Present
Network Solvers, Inc. March 2014 - June 2014
Axxys Technologies February 2012 - May 2012
Buchanan Technologies December 2011 - February 2012
Architel April 2011 - August 2011
myIT.com January 2010 - January 2011
Brinks, Inc. June 2003 - October 2008
Gamestop, Inc. June 2000 - May 2003
Andersen Consulting 1995 - 1999
Skills
Active Directory, Windows Server, Windows, Security, VMware, SQL Server, Operating Systems, Troubleshooting, VPN, Network Security, Linux, Visio, Servers, DNS, Desktop Support, Microsoft Office, Outlook, Hardware, System Administration, Lotus Notes, Computer Hardware, Blackberry Enterprise..., IT Management, Data Center, Networking, Microsoft SQL Server, Disaster Recovery, Technical Support
Education
Angelo State University 1981 — 1985
Bachelor of Business Arts, Finance/Accounting
Think Finance April 2015 - Present
DynCorp International February 2012 - February 2015
Buchanan Technologies February 2010 - February 2012
Bell Helicopter February 2010 - February 2012
USBS Financial Services February 2009 - July 2010
Wise Choice IT/Global Source IT May 2007 - September 2008
AmeriCredit November 2007 - May 2008
Textron Inc. January 2005 - September 2007
EDS 2003 - 2005
US Navy Active Duty 1994 - 2004
Skills
Program Management, SharePoint, Project Planning, Infrastructure, Project Management, Business Process, Project Delivery, IT Project & Program..., Microsoft Project, Integration, ERP, Leadership, Cross-functional Team..., PMP, Business Process..., Process Improvement, Security, Vendor Management, Analysis, Software Documentation, IT Service Management, PMO, Visio, Resource Management, Disaster Recovery, Information Technology, IT Strategy, Outsourcing, Requirements Gathering, Change Management, Requirements Analysis, ITIL, Governance, Service Delivery, Six Sigma, Operations Management, IT Management, Quality Assurance, Business Analysis, MS Project, Enterprise Architecture
Education
Columbia College 1998 — 2002
Bachelor of Science, Management Information Systems
Buchanan Technologies January 2015 - Present
Job Seeker August 2014 - Present
Wylie ISD April 2012 - August 2014
Wylie ISD April 2012 - August 2014
Volt Technical Resources August 2011 - September 2011
DISYS July 2010 - November 2010
DISYS June 2010 - November 2010
Technology Service Professionals October 2008 - June 2010
Siemens Business Services February 2006 - September 2008
Siemens IT Business Solutions January 2006 - September 2008
Skills
Active Directory, Windows 7, Troubleshooting, Technical Support, XP, Help Desk Support, Operating Systems, Windows, Hardware, Blackberry Enterprise..., Printers, A+ Certified, Lotus Notes, VPN, HP, Remote Desktop, Dell Computers, Norton Ghost, Networking, Laptops, CompTIA, DNS, Computer Hardware, VMware ESX, Wireless Networking, Windows Vista, Workstations, Network Security, Disaster Recovery, Testing, Software Installation, BMC Remedy, Citrix, Visio, Security, Cisco Technologies, TCP/IP, Network Administration, SCCM, Information Technology, Database Administration, Firewalls, Switches, SharePoint, Servers, Microsoft Exchange, Windows Server, Routers, VMware, Call Centers
Education
Dallas County Community College 1986 — 1989
The Walt Disney Company October 2012 - Present
Deloitte Services LP August 2007 - August 2012
Verizon Data Services July 2004 - August 2007
Buchanan Technologies January 2004 - July 2004
Wichita State University August 2001 - December 2003
Green Microsystems March 2001 - July 2001
Covansys June 2000 - February 2001
Skills
Agile Methodologies, HP QTP, HP Quality Center, LoadRunner, QTP, Quality Center, SDLC, Scrum, Test Automation, Testing, Integration, Quality Assurance, TFS, Waterfall, Requirements Analysis, Test Strategy, C#
Education
Wichita State University 2001 — 2003
Master of Science (M.S.), Industrial Engineering
Anna University 1996 — 2000
Bachelor of Technology (B.Tech.)
Buchanan Technologies Manager of Member ServicesUpic SolutionsAugust 2013 - March 2015
ReedElsevier Technology Services July 2005 - August 2013
Volunteer August 2004 - 2013
Siemens July 2002 - May 2004
Miami University January 1998 - May 1998
Skills
Training, Laptops, Desktops, Networking, Technical Support, Desktop Computers, Citrix, Microsoft Exchange, Servers, Computer Hardware, ITIL, VPN, Hardware, System Administration, Windows 7, Information Security, Process Improvement, Help Desk Support, Active Directory, Software Documentation, Windows XP, Troubleshooting, Visio, Leadership, Software Installation, Disaster Recovery, Windows Server, DNS
Education
Miami University 1994 — 2000
Bachelor of Arts, Music Education
MAXTrain 2013 — 2013
JCPenney March 2010 - Present
Buchanan Technologies September 2009 - March 2010
Verizon Wireless October 2005 - February 2009
Skills
Computer Hardware, Technical Support, Troubleshooting, Programming, Databases, Windows 7, Software Installation, Windows XP, Hardware, Networking, Printers, BMC Remedy, Call Centers, Customer Satisfaction, Analysis
Education
University of Phoenix 2008 — 2011
Bachelor of Science (BS), Information Technology, 3.88
ECPI University 2007 — 2011
Associate of Arts and Sciences (A.A.S.), Computer Technology
Buchanan Technologies November 2014 - Present
Newline Home Innovations August 2014 - November 2014
U.S. Consulate Rio de Janeiro January 2013 - August 2014
U.S. Consulate Rio de Janeiro January 2012 - January 2013
Freelance English Teacher June 2009 - January 2012
Leapforce July 2010 - September 2010
USMC June 2005 - May 2009
Carolina Medical Center January 2005 - April 2005
Education
American Public University System 2011 — 2013
Master's Degree, Computer and Information Systems Security/Information Assurance, 3.7225
Liberty University 2007 — 2010
BA-MLDS, Psychology, Religion & Computer Management Information Systems
Liberty University 2007 — 2009
AA, General Studies
Retalix July 2013 - Present
Brinks Inc August 2012 - June 2013
Sally Beauty Company February 2012 - August 2012
Sally Beauty Company January 2011 - February 2012
Buchanan Technologies June 2010 - January 2011
Blockbuster October 2000 - September 2008
Blockbuster March 1998 - October 2000
Blockbuster August 1996 - March 1998
Blockbuster March 1991 - August 1996
Blockbuster August 1988 - March 1991
Skills
Quality Assurance, Visio, Windows, Troubleshooting, SQL, Process Improvement, SDLC, Access, Business Analysis, Software Development, Leadership, Disaster Recovery, Oracle, ERP, Agile Methodologies, Testing
Education
Kaplan University (Online) 2008 — 2010
Bachelors, IT - Programming
The University of Texas at Arlington 2006 — 2007
Real Estate License, Real Estate
Walsh College 1985 — 1986
Accounting
Western Michigan University 1985 — 1985
Accounting
Lansing Community College 1982 — 1985
Accounting
Michigan State University 1980 — 1982
Accounting
Xentio Ltd. May 2014 - Present
Buchanan Technologies July 2010 - March 2014
Buchanan Associates September 2009 - July 2010
Adecco Bulgaria June 2008 - September 2009
Ajilon August 2007 - June 2008
Aims Human Capital October 2006 - March 2007
Skills
Quality Assurance, Computer Animation, 3D Modeling, 3D Studio Max, Photoshop, Translation, Service Desk, Customer Service, English, Windows, Microsoft Office, Testing, Troubleshooting, Recruiting
Education
Nov Bulgarski Universitet 2011 — 2013
MA, Multimedia&Computer animation
Sofia University St. Kliment Ohridski 2003 — 2009
Bachelor, French Language and Literature
Toyota Motor Manufacturing North America (TMMNA) March 2015 - Present
Buchanan Technologies October 2012 - September 2014
Zila Pharmaceuticals June 2007 - February 2010
Element Payment Services May 2006 - May 2007
Four Seasons Hotels and Resorts February 2005 - April 2006
Skills
Project Management, Disaster Recovery, Integration, Troubleshooting, Security, Data Center, Virtualization, VMware, Active Directory, ITIL
Education
University of Advancing Technology 2000 — 2003
Bachelors, Technology Management
Davenport University 1996 — 1998
Associates, Business Administration
Electronic Transaction Consultants January 2011 - Present
Buchanan Technologies 2008 - 2011
Buchanan Technologies 2008 - 2011
Skills
Xen, Red Hat Linux, SharePoint, Linux, Windows Server, Windows 7, DNS, Nagios, Scripting, Cisco Technologies, VMware ESX, DHCP, Technical Support, Servers, Linux System...
Education
Lamar University
Business Administration
Buchanan Technologies 2010 - Present
Misys Banking Systems June 2008 - June 2009
Seven Seven Global Services Inc. April 2007 - May 2008
Cevera Technology Group 2006 - 2007
Asia Select Inc. 2006 - 2006
Skills
Applicant Tracking..., Technical Recruiting, Talent Acquisition, Internet Recruiting, Benefits Negotiation, Screening Resumes, Management, Contract Recruitment, Training, SDLC, Networking, Screening, Sourcing, Recruiting, Temporary Placement, Vendor Management
Education
University of Santo Tomas 1991 — 1995
BSC-BA
Ateneo Graduate School of Business
MBA (earned units, lacking thesis)
Cloud Sherpas November 2011 - Present
Pioneer Natural Resources June 2008 - November 2011
Buchanan Technologies November 2007 - June 2008
College Station ISD May 2006 - November 2007
Texas A&M University September 2003 - May 2006
Skills
ServiceNow, JavaScript, ITIL v3 Foundations..., IT Service Management, Jelly, HTML, CSS, Content Management, Reporting, AJAX, XML, Process Improvement, Service-Now, ITIL, Integration, Cloud Computing, Networking, Help Desk Support
Education
Texas A&M University 2001 — 2006
B.A., History
CONEXIS January 2010 - Present
CONEXIS 2004 - 2009
Solectron 2001 - 2003
Buchanan Technologies June 1994 - March 1999
Skills
Employee Benefits, Health Insurance, Process Improvement, Customer Service, Benefits Administration, COBRA, Insurance
Education
MacArthur High School
North Lake College
Associate's Degree
The University of Texas at Arlington
Psychology
HollyFrontier Companies February 2011 - Present
Axyon Consulting August 2008 - February 2011
LandAmerica Financial Group October 2005 - June 2008
Axxys Technologies November 2004 - October 2005
Plano ISD January 2002 - June 2004
Buchanan Technologies June 1996 - June 2001
Skills
Active Directory, SharePoint, Windows Server, Disaster Recovery, Servers, Software Documentation, Technical Support, Troubleshooting, System Administration, Information Technology, Vendor Management, Business Analysis, Project Management, IT Management, Computer Hardware
Education
Jesuit
Texas A&M University-Commerce
Buchanan Technologies August 2011 - Present
Greg Heckler Designs LLC December 2005 - February 2015
Buchanan Technologies March 2010 - August 2011
PEQ Services + Solutions, Inc. August 2008 - March 2010
Local Insight Media January 2007 - August 2008
Windstream Yellow Pages August 2005 - January 2007
Alltel Publishing August 1997 - August 2005
Alltel Publishing October 1995 - August 1997
Alltel Publishing March 1994 - October 1995
Alltel Publishing December 1993 - March 1994
Skills
SharePoint, Active Directory, Microsoft Exchange, Operating Systems, Networking, Technical Support, Security, Information Technology, Databases, Team Leadership, Disaster Recovery, Process Improvement, Windows Server, Vendor Management
Education
Edinboro University of Pennsylvania 1993 — 1997
Bachelors of Arts, Specialized Studies - Computer Science, Marketing and Communication Graphics and Journalism, 2.91 GPA
Norwin H.S. 1985 — 1988
High School
Buchanan Technologies May 2015 - Present
Buchanan Technologies September 2014 - January 2015
The Reynolds and Reynolds Company September 2013 - September 2014
Time Warner Cable March 2013 - August 2013
Support.com February 2012 - March 2013
Sprint Nextel March 2010 - June 2011
Tazz Man Inc March 2009 - March 2010
Teleperformance USA August 2008 - March 2009
North Star Productions March 2004 - August 2008
1470 West October 2002 - May 2004
Skills
Entrepreneurship, Time Management, Customer Satisfaction, Live Sound, Windows, Customer Service, Strategic Planning, English, Computer Hardware, Computer Network..., Networking, Wireless Networking, Mac OS X, Linux, Virus Removal, OS X
Education
International College of Broadcasting 2004 — 2005
Associates Degree in Applied Science of Communication Arts, Recording and Video Production
Vandalia Butler High School 1998 — 2002
High School Diploma
Buchanan Technologies January 2010 - Present
PEQ Services + Solutions, Inc. September 2008 - January 2010
Bastech 2000 - 2009
Education
Greene County Career Center 1986 — 1988
High School, Gen Ed
Beavercreek High School 1985 — 1988
High School, Gen Ed
Sinclair Community College
General Classes
Southwest Securities August 2004 - Present
Buchanan Technologies September 1994 - August 2004
Kroger May 1987 - April 1996
Skills
Project Management, Desktop Support..., IT Audit, Business Continuity..., IT Policies & Procedures, IT Management, Bank Physical Security, Banking Facilities..., Vendor Management, Information Technology, IT Service Management, Business Analysis, Disaster Recovery, VPN, IT Strategy, Team Leadership
Education
Southwestern College 2009 — 2014
Bachelor's Degree, Business Quality Management
Wilks Brothers, LLC July 2014 - Present
Consultant February 2014 - June 2014
Ulterra Drilling Technologies L.P. July 2013 - February 2014
medfusion October 2012 - March 2013
jcpenney June 2012 - October 2012
Buchanan Technologies July 2010 - June 2012
Frac Tech Services 2009 - 2010
Skills
Active Directory, Cisco Technologies, Cisco Call Manager, Switches, Troubleshooting, Firewalls, Routers, Windows Server, DNS, Servers, DHCP, System Administration, Microsoft Certified..., Cisco IOS, Network Design, Network Security, WAN, LAN-WAN, Cisco Routers, Cisco Wireless, Wireless Networking, Network Engineering, Network Architecture, Networking, Network Administration, Data Center, BGP, Unified Communications, VLAN, OSPF, Routing, ASA, TCP/IP, EIGRP, Visio, Catalyst Switches, Disaster Recovery, MPLS, Cisco Security, QoS, PIX, IPSec, Routing Protocols, IP, LAN Switching, HSRP, Cisco UCS, Wireshark, Cisco VoIP, Cisco VPN
Education
Tarleton State University
Bachelor of Science (BS), Computer and Information Sciences, General
Dealertrack Technologies November 2012 - Present
Technisource January 2012 - July 2012
DISYS January 2011 - October 2011
Buchanan Technologies March 2010 - December 2010
Great-West Lifeco November 1998 - December 2009
Skills
Windows 7, Active Directory, XP, Laptops, VPN, Troubleshooting, Technical Support, Microsoft Exchange, Software Installation, Printers, Computer Hardware, TCP/IP, VMware, Help Desk Support, Outlook, Blackberry, Microsoft Office, Windows XP, Windows, BMC Remedy, Networking
Education
Collin County Community College 2004 — 2005
Collin County Community College 2002 — 2003
Computer Science
Iveirfy July 2015 - Present
Buchanan Technologies January 2013 - June 2015
Keller Williams Realty May 2010 - May 2010
Education
Ashford University 2013 — 2015
Master of Business Administration (M.B.A.), Management Information Systems, General
ECPI University 2011 — 2012
Bachelor's degree, Network Security Management
ECPI University 2008 — 2010
Associates, Web Development
Zix Corporation March 2014 - Present
Buchanan Technologies January 2013 - March 2014
NCR Corporation April 2012 - December 2012
The TJX Companies, Inc. October 2011 - January 2012
Citizens Bank June 2011 - October 2011
CVS Caremark Corporation August 2010 - June 2011
Peak Systems May 2010 - August 2010
ADT May 2008 - August 2009
Skills
Linux Desktop, Microsoft Office, HTML, Bash, Windows, Troubleshooting, Computer Hardware, Active Directory, Red Hat Linux, Windows Server, Customer Service, XP, Operating Systems, VPN, Hardware
Education
ITT Technical Institute-Jacksonville 2007 — 2009
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Speedy Group Holdings Corporation November 2014 - Present
Spirit AeroSystems September 2008 - November 2014
SKT May 2006 - September 2008
Buchanan Technologies July 2000 - May 2006
Via Christi Health System May 1995 - July 2000
Soft-tek International May 1992 - May 1995
Vital Technology Inc October 1991 - April 1992
Mycro-Tek Inc August 1981 - August 1991
Skills
Management, Risk Assessment, Information Security, Information Technology, Intrusion Detection, Firewalls, Vulnerability Assessment, Team Building, Outsourcing Management, Security Consulting, Disaster Recovery, Security, CISSP, Data Center, Virtualization, Unix, IT Strategy, VMware, IPS, Network Architecture, Network Design, Servers, Network Security, WAN, Configuration Management, Checkpoint, Cisco Technologies, Microsoft Exchange, Networking, Integration, Routers, Windows Server, Active Directory, CISM, VMware ESX, CCNA, Cisco IOS, Antivirus, Computer Security, PKI, Information Security..., VPN, System Administration, System Deployment, Network Administration, IT Management, Switches, Citrix, CISA, Technical Support
Education
Friends University 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0
Wichita State University 1991 — 2000
Bachelor of Science (BS), Computer Science, 3.9
Buchanan Technologies November 2013 - Present
Buchanan Technologies November 2012 - November 2013
Loblaw Companies Limited November 2011 - July 2013
Canadian Tire November 2011 - July 2012
Vale August 2011 - November 2011
Bank of Montreal January 2011 - August 2011
Navantis September 2009 - January 2011
Skills
Active Directory, Windows Server, DNS, CCNA, DHCP, Virtualization, ITIL, XP, Troubleshooting, Cisco Technologies, Servers, Vendor Management, Operating Systems, VPN, Windows, BMC Patrol, BMC Portal, BMC Remedy, Analytics, ARIS, CA Clarity, Windows 7, Rational Team Concert, BEM, SharePoint, SDLC, Routers, SCCM, Hardware, Windows XP, Software Installation, Switches, Laptops, Antivirus
Education
Sikkim Manipal University of Health, Medical and Technological Sciences
Masters, Bussiness Administration
Punjab Technical University
Bachelor of Technology (B.Tech.), Computer Science
Punjab State Board of Technical Education
Diploma, Computer Engineering
Mosaic Sales Solutions September 2013 - Present
Mosaic Sales Solutions February 2009 - August 2013
SPAR Group, Inc. 2006 - 2009
Consumer Impact Marketing 2004 - 2006
Buchanan Technologies September 2000 - September 2004
Skills
Account Management, Management, Marketing, Merchandising
Education
Humber College 2009 — 2009
Introduction to Project Management
Humber College 2007 — 2007
French 1 & 2
Ryerson University 2003 — 2003
International Marketing
Centennial College 1999 — 2003
Business Administration, International Business
Sirius Computer Solutions October 2012 - Present
MSI Systems Integrators January 2008 - December 2010
Buchanan Technologies April 1999 - December 2007
Skills
Cisco Technologies, CCNP, Cisco Call Manager, Cisco IOS, Data Center, Cisco Nexus, Cisco Wireless, CCIE, Unified Communications, ASA, Cisco Security, Network Design, Network Security, Network Architecture, VPN, Networking, WAN, BGP, Switches, Routers, LAN-WAN, QoS, Network Engineering, Troubleshooting, LAN Switching, IP, TCP/IP, Pre-sales, Cisco Certified, Virtualization, VoIP, CCNA, OSPF, EIGRP, Cisco Routers, Firewalls, Routing
Education
Friends University
Business Administration, Business
Buchanan Technologies February 2013 - Present
Systemax Manufacturing July 2000 - August 2012
Skills
Computer Hardware, Troubleshooting, Hardware, Laptops, Technical Support, XP, Windows, Windows 7, Computer Repair, Operating Systems, Printers, Software Installation, Databases, Active Directory, Networking, BMC Remedy, Help Desk Support
Education
Edison Community College 1998 — 2000
Associate of Applied Business, Computer Information Technology/System Engineering, 3.74
Montessori Country Day School September 2012 - Present
Wonderland September 2011 - May 2012
Learning Care Group September 2003 - June 2010
Buchanan Technologies December 2000 - March 2002
Software Spectrum April 1997 - December 2000
Informatics Education April 1995 - January 1996
Skills
CPR Certified, Typing skills, Proficient in MS Office..., Documentation, Curriculum Design, Curriculum Writing, Curriculum Planning, Curriculum Management, Parent Education, Teacher Training, Curriculum Development, Early Childhood..., Elementary Education, Teaching, Public Speaking, Customer Service, Training, Tutoring, Staff Development
Education
The University of Texas at Arlington 2012 — 2014
Master of Education (M.Ed.), Educational Leadership & Policy Studies
North American Montessori Center 2007 — 2008
Lower Elementary Montessori Diploma, Montessori Teacher Education
Dallas Montessori Academy (AMS) 2003 — 2004
Early Childhood (Primary) Montessori Diploma, Montessori Teacher Education
National University of Singapore 1991 — 1994
Bachelor of Science (B.Sc.), Math
Jerry Savelle Ministries December 2007 - Present
Buchanan Technologies March 2001 - December 2007
Cottage Cabinets October 2003 - October 2005
Skills
Management, Customer Service, Event Management, Project Management, Project Planning, Public Speaking, System Administration, Team Leadership, Account Management, Program Management, Business Analysis, Windows
Education
ITT Technical Institute-Arlington 2000 — 2002
Associate of Arts and Sciences (AAS), Information Technology
Buchanan Technologies April 2012 - Present
NCR-Canada August 2011 - February 2012
Meshwar- Media /Canada January 2010 - July 2011
Alquds Open university September 2005 - March 2006
Skills
Active Directory, Windows Server, DNS, Troubleshooting, DHCP, Windows XP, Windows 7, Networking, Operating Systems, Network Security, Software Installation, Help Desk Support, System Deployment, Management, Wireless, Leadership, Team Building, Servers, Network Administration, VMware
Education
triOS Collage 2010 — 2011
Diploma, network specialist
Ivanovo State University 2001 — 2005
Doctor of Philosophy (PhD), Technical Science (distance Education)
KICI University , Kiev 1989 — 1995
Master of Science (MSc), Computer science
Verizon Terremark August 2013 - Present
Buchanan Technologies January 2012 - August 2013
Buchanan Technologies September 2007 - December 2011
Layered Technologies March 2006 - September 2007
Skills
VMware, Active Directory, Help Desk Support, XP, Linux, Troubleshooting, Documentations, Knowledge Base, Windows 7, TCP/IP, Networking, Training, Databases, Technical Support, Servers, VPN, Computer Hardware, Windows XP
Education
Collin County Community College 2002 — 2007
AAS, Information Technology
Buchanan Technologies
Skills
Active Directory, Troubleshooting, Windows Server, Windows, Technical Support, Windows 7, Networking, Servers, Computer Hardware, VMware, Desktop Support..., HTML Scripting, Batch Programming, Group Policy
Education
Cowley College 2006 — 2009
Associate of Arts and Sciences (AAS), Computer and Information Sciences and Support Services
Buchanan Technologies January 2015 - Present
DST Systems September 2001 - July 2014
National Financial Data Services April 1995 - September 2001
Skills
Information Security, Troubleshooting, Mainframe, SDLC, Risk Management, Vendor Management, Business Analysis, CICS, Financial Services, Access, Software Documentation, JCL, Disaster Recovery, Lotus Notes, TSO, Auditing, DB2, System Administration, Visio
Education
Johnson County Community College 1995 — 1995
Emporia State University 1990 — 1995
Bachelor of Applied Science (B.A.Sc.), Business Management
Commercial Metals Company November 2012 - Present
Flowserve August 2008 - September 2012
ITT Flowtronex August 2001 - August 2008
Buchanan Technologies October 2000 - August 2001
North Whitfield Middle School 1986 - 1998
Skills
Lean Six Sigma Black, Lotus Notes Domino..., Project Management..., Process Improvement, Continuous Improvement, ERP, Project Management, Cross-functional Team..., Kaizen, Vendor Management, Process Engineering, Kanban, Applications, Six Sigma, Server Administration, Lotus Notes Domino, Lean Manufacturing, Team Building, Management, Customer Service, Program Management, Lotus Domino, Oracle E-Business Suite, Infrastructure, Business Analysis, IT Strategy, Microsoft Office, PMP, Manufacturing, Purchasing, Supply Chain Management, Visio, Business Process, Change Management, Team Leadership, Troubleshooting, Automation, IT Management, Business Process..., Leadership, 5S, Quality Assurance, Software Documentation, MS Project, Engineering, SAP, Supply Chain, Testing, Operations Management, Value Stream Mapping
Education
Brenau University 1988 — 1990
Master of Business Administration (MBA), Business Administration, 3.67
Middle Tennessee State University 1985 — 1986
Bachelor of Science (BS), History
Tiger Financial Management December 2012 - Present
The Golf Warehouse April 2008 - August 2012
Buchanan Technologies October 2006 - April 2008
USD 309 July 1999 - June 2006
Skills
Network and phone..., Security Camera systems, Active Directory, VMware, Email Clients, Microsoft Office, Hardware Support, Hardware Installation, Software Installation, IP Phones, Customer Service, Wireless Networking, Procurement, Email Systems, Mac OS X, OS X, Security, Help Desk Support, Computer Hardware, Technical Support, Troubleshooting
Education
Fort Hays State University 1992 — 1997
Bachelor of Science (BS), Computer Information Systems
Buchanan Technologies December 2008 - Present
EadenTech, LLC January 2001 - December 2008
Blink Interactive/Vectrix Corporation 1998 - 2001
Education
Rhode Island School of Design 1992 — 1993
Master of Fine Arts Candidate, Photography
The Atlanta College of Art 1989 — 1992
Bachelor of Fine Arts (B.F.A.), Photography
JCPenney April 2014 - Present
ACE Cash Express July 2005 - April 2014
ACE Cash Express January 2004 - July 2005
Buchanan Technologies August 2002 - December 2003
i2 Technologies July 1999 - August 2002
Citi 1996 - 1999
Bank of America 1992 - 1996
Skills
Disaster Recovery, Data Center, Servers, VoIP, Cisco Technologies, Information Technology, Networking, WAN, Information Security, Network Engineering, Load Balancing, Windows Server, IT Management, Infrastructure, VPN, Security, SharePoint, Network Security, High Availability, Software Documentation, Windows, Operating Systems, Cloud Computing, Management, Avaya IP Telephony, Technical Writing, Distributed Systems, Process Improvement, Call Centers, VMware, VMware ESX, Unified Communications, Network Design, Microsoft Exchange, System Administration, Storage, IIS, Vendor Management, Integration, IT Strategy, Troubleshooting, Cisco UCS, Cisco Wireless, Cisco Security, Cisco Nexus, Network Architecture, MPLS, SAN, LAN-WAN, Virtualization
Education
Cameron University
Bachelor of Science (B.S.)
Collin County Community College
Associate's Degree
Buchanan Technologies May 2015 - Present
AT-NET Services, Inc. August 2012 - May 2015
TechStructures, LLC March 2012 - August 2012
Harris Teeter August 2007 - March 2012
Skills
Offsite Backup, Help Desk Support, Online Support, Remote Access, Remote Desktop, Remote Monitoring, Microsoft Office, Disaster Recovery, Data Recovery, Customer Service, Customer Satisfaction, Customer Support, Virus Removal, Operating Systems, Local Area Network, Windows Server, Windows 7, TCP/IP, Windows, Virtualization, Computer Hardware, VMware ESX, Software Installation, VPN, Managed Services, Enterprise Software, Wireless Networking, Active Directory, VMware
Education
Central Piedmont Community College 2007 — 2011
Computer Networking, 3D Modelling, Programming, Computer Science
UNC Charlotte 2006 — 2007
Architecture
Buchanan Technologies 2011 - 2013
Cox Communications June 2011 - October 2011
Labette Bank September 2008 - February 2011
Education
Altoona Midway HIghschool 2004 — 2008
General Studies
Labette Community College
Buchanan Technologies June 2011 - June 2014
CIBC November 2010 - May 2011
Not Going to Uni November 2009 - October 2010
Icom ltd October 2008 - October 2009
Development Planners & Consultants January 1999 - July 2004
Skills
Microsoft SQL Server, Business Intelligence, Lync, SharePoint, Microsoft Exchange, MySQL, Adobe Photoshop, PHP, Oracle, Wordpress, Joomla, AJAX, T-SQL, MS DPM 2010, Web Content Management, Microsoft Data..., Virtualization Software, MY SQL, HTML 5, CSS, Windows Server, Virtualization, Disaster Recovery, Hyper-V, Active Directory, VMware, Technical Support, SharePoint 2007, SharePoint 2010, SharePoint 2013, Integration
Education
London South Bank University 2007 — 2009
Master of Science (MSc)
University of Madras 1995 — 1998
Bachelor's degree
London Guildhall college, London, UK 2005 — 2006
Diploma in Business Management
Buchanan Technologies July 2012 - Present
Reynolds and Reynolds August 2011 - July 2012
Blockbuster March 2011 - August 2011
Skills
Microsoft Office, Windows 7, Windows XP Pro, Customer Support, Technical Support, Hardware Support, Software Support, Telephone Skills, Customer Service
Education
Sinclair Community College 2009 — 2011
Certification, Programmer Analyst
Middletown High School 2003 — 2007
High School, General Studies
Health Management Associates, Inc. November 2010 - Present
Buchanan Technologies 2010 - 2010
Community College of Beaver County August 2006 - August 2008
Pittsburgh Technical Institute May 2001 - July 2006
Skills
Information Technology, Healthcare Information..., Active Directory, Technical Support, System Administration, Disaster Recovery, Training, Troubleshooting, Process Improvement, Help Desk Support, Customer Service, Windows 7, Microsoft Certified..., Project Management, Networking, Windows Server, Windows XP, Vendor Management, Leadership, Management, Security, ITIL v3 Foundations..., Program Management, HDI Support Center..., ITIL Service Operation, ServiceNow, HTML5, CSS, JavaScript
Education
Alfred University
Bachelor of Arts (BA)
Buchanan Technologies January 2014 - Present
Stream Global Services April 2007 - November 2013
Skills
Troubleshooting, Technical Support, Service Delivery, Active Directory, Windows Server, DHCP, DNS, Call Centers, Operating Systems, TCP/IP, BPO, Contact Centers, Windows XP, Servers, VPN, Help Desk Support, Hardware
Education
Technical University Sofia 1999 — 2006
Master of Engineering (MEng)
English Language School "Geo Milev" Burgas 1994 — 1999
Buchanan Technologies August 2013 - Present
Education
National American University-Wichita 2011 — 2013
Associate's degree, Information Technology
Buchanan Technologies September 2015 - Present
Intelemedia Communications June 2015 - September 2015
Neovia Logistics April 2014 - April 2015
Hardies Fruit & Vegetable Co., March 2009 - March 2014
Dean/Morningstar Foods February 1999 - May 2008
Texas Instruments January 1995 - January 1999
Skills
Technical Support, Security, Business Analysis, Active Directory, Vendor Management, Disaster Recovery, Process Improvement, Troubleshooting, IT Management, Integration, Networking, Leadership, Project Management, Windows Server, Change Management, SharePoint, Software Documentation, VMware, Servers, ITIL, Visio, SDLC, Information Technology, System Administration, Requirements Analysis, Windows 7, Data Center, Business Process, Business Process..., Management, Project Planning, Windows XP, Program Management, Training, Customer Service, Access, Team Leadership, IT Strategy, Cross-functional Team..., Microsoft Exchange, Analysis, Testing, Virtualization, Enterprise Architecture, Microsoft SQL Server
Education
Amberton University
Bachelor of Science (B.S.), Management Information Systems and Technology
Buchanan Technologies March 2014 - Present
Hard Knocks 1988 - 1990
Skills
Troubleshooting, Technical Support, Windows Server, Servers, Active Directory, Windows XP, Computer Hardware, Microsoft Exchange, Windows 7, Security, System Administration, Disaster Recovery, SharePoint, Microsoft Office, Process Improvement, Cisco Technologies, Software Documentation, Networking, Network Administration, VMware, Windows, IT Management, Software Installation, Network Security
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2000 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.35