TelStar Hosted Services, Inc
Industry: Software company
DescriptionFounded: 1991
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TelStar Hosted Services, Inc Employees
Plum Voice June 2011 - Present
TelStar Hosted Services, Inc May 2008 - June 2011
BrycoFunding August 2004 - February 2010
Kaiser Permanente February 2002 - August 2004
Skills
CRM, Account Management, SaaS, Salesforce.com, Telecommunications, Strategic Planning, Sales, Sales Operations, Call Centers, Professional Services, New Business Development, Vendor Management, Process Improvement, Management, Relationship Management, C-Level Negotiations, IVR, ACD, Telephony, Enterprise Software, SIP, VoIP
Education
University of Colorado Boulder 1996 — 2000
Bachelor of Science, Economics & Minor in Business
Hooch
Schacht Mill Works Inc June 2015 - Present
Culinary Software Services October 2012 - June 2015
Telstar Hosted Services, Inc January 2011 - October 2012
TouchStar June 2008 - August 2009
Boldercalls May 2007 - April 2008
Denver Newspaper Agency January 1999 - May 2006
Skills
Call Center, Troubleshooting, Integration, Telephony, Computer Network..., Telecommunications, IVR, Networking, Software Installation, Call Centers, TCP/IP, Windows, CRM, Switches, System Administration, Data Center, VoIP, Customer Satisfaction, Technical Support, Vendor Management, Servers, SIP, Unified Communications, Active Directory
Education
Front Range Community College
General Studies, General Studies
NASDAQ OMX November 2011 - Present
TelStar Hosted Services, Inc November 2010 - November 2011
Peak Technology Services September 2009 - July 2010
LSSI June 2002 - September 2009
Peace Corps September 2006 - July 2008
LeftHand Networks November 2004 - August 2005
Skills
Databases, Data Analysis, Troubleshooting, Windows, MySQL, HTML, Telecommunications, SQL, Operating Systems, Windows Server, PHP, Microsoft SQL Server, XML, Technical Support, Servers
Education
University of Colorado Boulder 2002 — 2006
ECE, Computers, Hardware, Electricity
Golden High School 1997 — 2001
Playtika Santa Monica March 2015 - Present
Magic Pixel Games January 2015 - March 2015
ZQGame Inc. August 2014 - November 2014
Riot Games April 2013 - January 2014
Riot Games May 2012 - April 2013
TelStar Hosted Services, Inc May 2011 - January 2012
Vail Resorts February 2011 - May 2011
Realtime Worlds May 2010 - August 2010
BT Conferencing June 2009 - May 2010
TEKsystems April 2009 - June 2009
Skills
Video Games, Quality Assurance, MMO, Computer Games, Outsourcing, Online Gaming, Game Development, Call Centers, Management, Social Games, Microsoft Office, Gameplay, Community Management, Mobile Games, Game Design, Casual Games, Mobile Devices, Leadership, MMORPG, Photoshop, Customer Service, Customer Support
Education
Mt. San Antonio College 2002 — 2004
Catholic Health Initiatives March 2013 - Present
Catholic Health Initiatives May 2011 - March 2013
TelStar Hosted Services, Inc February 2010 - May 2011
TouchStar September 2006 - May 2008
Skills
Windows Server, Troubleshooting, Citrix, Help Desk Support, Cisco Technologies, Software Documentation, Call Centers, Technical Support, Linux, Telecommunications, Microsoft SQL Server, SDLC, Operating Systems, Active Directory, Servers, System Administration, Call Center, ITIL, SaaS, Windows, VoIP, SQL, Microsoft Exchange, Disaster Recovery, BMC Remedy, TCP/IP, Computer Hardware, Cloud Computing, Visio, Vendor Management, MySQL, Hardware, Process Improvement, CRM, Access
Education
Pamantasan ng Lungsod ng Pasig 2004 — 2004
BSIT, Information Technology
Pamantasan ng Lungsod ng Pasig 2000 — 2004
Bachelor of Science (BS), Information Technology
3CLogic - Cloud Contact Center Solutions August 2015 - Present
Contact Center Consulting Services December 2014 - Present
VOCALCOM USA & Canada October 2012 - December 2014
TelStar Hosted Services, Inc January 2012 - October 2012
TelStar Hosted Services, Inc October 2010 - January 2012
TouchStar Software Corporation (Aquired by Noble Systems) January 2008 - June 2009
Publix July 2000 - January 2008
Skills
Solution Selling, Call Center, SaaS, Telecommunications, Account Management, Salesforce.com, Sales, Cloud Computing, Direct Sales, Sales Management, CRM, Lead Generation, Selling, Enterprise Software, New Business Development, Sales Process, Call Centers, Customer Satisfaction, Management, Outsourcing, VoIP, Strategic Planning, Cross-functional Team..., Team Leadership, Vendor Management, IVR, Unified Communications, Telephony, Channel Partners, Customer Experience, B2B, Business Development, Managed Services, International Sales, Pre-sales, Strategic Partnerships, Contact Centers, Product Management, ACD, Start-ups, Sales Operations, Team Management, Professional Services, SIP, BPO, Customer Retention, Product Marketing, Strategy, Data Center, Cold Calling
Education
Balboa
Miami Dade College
Business
FusionConnect May 2014 - July 2015
DoublePositive October 2013 - April 2014
FireEye May 2013 - September 2013
Noble Systems September 2012 - May 2013
TelStar Hosted Services, Inc March 2011 - September 2012
TCN Solutions, LLC December 2007 - December 2011
Altivon June 2010 - February 2011
Harris Corporation February 2010 - May 2010
Valtim Marketing Services March 2008 - February 2010
Molten Telecom, Inc August 2006 - June 2007
Skills
VoIP, Call Center, Asterisk, PHP, C, Dialers, OpenSER, Cisco, Security, Linux, Telecommunications, Telephony, SIP, Troubleshooting, Network Administration, Switches, Servers, IP, PBX, TCP/IP, Integration, Unified Communications, Windows, Network Design, Network Security, Routing, System Administration, Cloud Computing, DNS, MySQL, Windows Server, Virtualization, IVR, Firewalls, Apache, WAN, Routers, VPN, Unix, CCNA, Operating Systems, HTML, Server Architecture, Data Center, Cisco Technologies, Call Centers, Networking, Enterprise Software, LAN-WAN, Disaster Recovery
Education
Western Governors University 2013 — 2014
Master of Science (MS) Information Technology - Network Management, System, Networking, and LAN/WAN Management/Manager, 3.0
Western Governors University 2006 — 2013
BSIT-Security, System & Network Security Engineering
Community College of the US Air Force 2002 — 2004
AS, Network Engineering
Traveling the World August 2015 - Present
Capital One July 2014 - July 2015
Capital One June 2012 - July 2014
HUD June 2010 - May 2012
TelStar Hosted Services, Inc May 2010 - June 2010
Skills
Credit, Financial Analysis, Commercial Lending, Loans, Credit Risk, Banking, Portfolio Management, Financial Modeling, Finance, Risk Management, Valuation, Accounting, Credit Analysis, Commercial Banking, Funding, Due Diligence, Internal Controls, Business Analysis, Financial Risk, Analytics, Forecasting, Business Strategy
Education
Greensboro College 2008 — 2012
Bachelor of Sience - Business Administration and Economics, Concentraion in Finance, Minor in Accounting
Frontpoint May 2015 - Present
Vistronix Inc.Contractor to US EPA Chesapeake Bay Program Office October 2012 - May 2015
TelStar Hosted Services, Inc June 2011 - October 2012
Booz Allen Hamilton January 2011 - June 2011
Intersections Inc. June 2010 - January 2011
HSBC October 2008 - June 2010
Northwestern Polytechnic University June 2007 - October 2008
Skills
SQL, Databases, Microsoft SQL Server, SSIS, T-SQL, SDLC, PL/SQL, Disaster Recovery, SSRS, Oracle, Unix, Performance Tuning, VB.NET, ETL, Crystal Reports, MySQL, Business Intelligence, Windows, Access, Backup , Recovery, High Availability, Log- Shipping..., Error Handling, SQL Server Always ON..., High Availability...
Education
Northwestern Polytechnic University 2007 — 2008
Masters, Computer Science
Jawaharlal Nehru University 2002 — 2006
Bachelor's degree, Computer Science
ServiceSource June 2015 - Present
ServiceSource March 2014 - May 2015
Self Employed Free-lance Writing February 2013 - October 2014
ServiceSource July 2011 - January 2013
TelStar Hosted Services, Inc April 2007 - July 2011
Starbucks Coffee Company April 2006 - April 2007
The Limited November 1999 - June 2003
Skills
Salesforce.com, SaaS, Solution Selling, CRM, Account Management, Cloud Computing, Direct Sales, Sales, Managed Services, Customer Retention, Sales Management, Customer Satisfaction, Vendor Management, VoIP, Telecommunications, Sales Process, Call Centers, Professional Services, Selling, Business Development, Management
Education
University of Colorado Denver 2005 — 2011
English/Film Studies, Film Rhetoric and Criticism
Colorado Film School 2002 — 2004
Film Production, Editing and Acting
Camden Property Trust October 2014 - Present
Cintas June 2013 - April 2014
Sprint Nextel June 2011 - June 2013
TelStar Hosted Services Inc August 2009 - June 2011
Chicago Title May 2008 - August 2009
Skills
Salesforce.com, Account Management, Sales, SaaS, Solution Selling, Telecommunications, New Business Development, Customer Service, CRM, B2B, Leadership, Wireless, Sales Operations, Project Management, Team Building, Customer Satisfaction, Managed Services, Business Development, Direct Sales, Cold Calling, Sales Process, Selling, Customer Retention
Education
University of Colorado at Boulder 2003 — 2006
B.A., Psychology
Vonage April 2015 - Present
Simple Signal June 2011 - April 2015
Actively Seeking Position in VoIP April 2011 - July 2011
TelStar Hosted Services, Inc January 2010 - April 2011
Touchstar Software April 2006 - January 2010
RockyNet.com April 2004 - April 2006
KlassTek 2003 - 2004
ShipEze 2002 - 2003
ServiceMagic 2000 - 2002
CabinetVision 1997 - 1999
Skills
VoIP, TCP/IP, SIP, Linux, Cisco Technologies, Routers, Data Center, Telecommunications, LAN-WAN, Switches, Servers, Network Design, Network Architecture, Asterisk, Networking, Telephony, Disaster Recovery, Network Administration, Troubleshooting, System Administration, Python, Security, IVR, Apache, Unified Communications, Cloud Computing, Hardware, Broadsoft, IP, Cisco, Databases, PostgreSQL, Java, Freeswitch, Broadworks, SQL, Red Hat Linux, ElasticSearch, Big Data
Education
University of Colorado at Denver 2005 — 2011
BSBA Information Systems, Information Systems with emphasis in Finance
Metropolitan State University of Denver 2004 — 2005
Information Systems
The University of New Mexico 1991 — 1994
Mechanical Engineering