Altivon Company
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Altivon Employees
Employee
Years
Job
Industry
Michael Weller Michael Weller's Altivon Experience July 2011 - August 2012
Job Customer Experience Professional at PTP
Industry Information Technology and Services
Experience
PTP October 2012 - Present
Altivon July 2011 - August 2012
PlanNet 2001 - September 2010
Inteliant January 1997 - February 2001
Rockwell FirstPoint 1993 - 1995
Teloquent (Unifi) Communications 1991 - 1992
Telenova/Lexar 1990 - 1991
Teknekron Infoswitch (Datapoint Corporation) 1981 - 1990
Skills
Telephony, Cloud Computing, Telecommunications, Sales Management, New Business Development, SIP, Sales, Contract Negotiation, Solutions Marketing, Customer Service, AV, Public Speaking, Engagement Management, Channel, Contact Centers, Professional Services, Selling, ACD, Management, Strategic Partnerships, Direct Sales, Data Center, Account Management, Customer Experience, Leadership, Business Process..., Entrepreneurship, Product Management, Avaya, Requirements Analysis, Integration, CRM, Consulting, Managed Services, Strategic Planning, Management Consulting, Program Management, Go-to-market Strategy, Networking, Team Leadership, Start-ups, Channel Partners, Lead Generation, Salesforce.com, Pre-sales, Enterprise Software, Sales Process, CTI, Vendor Management, IVR
Education
Amherst College 1977 — 1981
BA
Pepperdine University 1993 — 1995
Master of Business Administration (M.B.A.)
PTP October 2012 - Present
Altivon July 2011 - August 2012
PlanNet 2001 - September 2010
Inteliant January 1997 - February 2001
Rockwell FirstPoint 1993 - 1995
Teloquent (Unifi) Communications 1991 - 1992
Telenova/Lexar 1990 - 1991
Teknekron Infoswitch (Datapoint Corporation) 1981 - 1990
Skills
Telephony, Cloud Computing, Telecommunications, Sales Management, New Business Development, SIP, Sales, Contract Negotiation, Solutions Marketing, Customer Service, AV, Public Speaking, Engagement Management, Channel, Contact Centers, Professional Services, Selling, ACD, Management, Strategic Partnerships, Direct Sales, Data Center, Account Management, Customer Experience, Leadership, Business Process..., Entrepreneurship, Product Management, Avaya, Requirements Analysis, Integration, CRM, Consulting, Managed Services, Strategic Planning, Management Consulting, Program Management, Go-to-market Strategy, Networking, Team Leadership, Start-ups, Channel Partners, Lead Generation, Salesforce.com, Pre-sales, Enterprise Software, Sales Process, CTI, Vendor Management, IVR
Education
Amherst College 1977 — 1981
BA
Pepperdine University 1993 — 1995
Master of Business Administration (M.B.A.)
Blayne Mathieu Blayne Mathieu's Altivon Experience December 2013 - Present
Job Support Engineer
Industry Information Technology and Services
Experience
Altivon December 2013 - Present
Royal Canadian Mounted Police June 2010 - Present
NW913 Strata Corporation Council 2011 - 2015
NW913 Strata Corporation Council 2011 - 2015
LifeLabs March 2011 - December 2013
LifeLabs January 2009 - March 2011
VANOC March 2010 - March 2010
VANOC February 2010 - February 2010
LifeLabs November 2006 - December 2008
MDS Metro 2006 - 2007
Skills
Troubleshooting, Software Documentation, System Deployment, Technical Support, Windows, TCP/IP, Citrix, Visio, Windows 7, Computer Hardware, Process Improvement, Operating Systems, Analysis, XP, System Administration, Team Leadership, Project Management, ITIL, Windows XP, Disaster Recovery, Software Installation, Servers, Active Directory
Education
The University of British Columbia / UBC 2013 — 2014
Certificate in Project Management, Project Management
Saginaw Valley State University 1997 — 2000
BSc, Computer Science
Saginaw Valley State University 1997 — 2000
BA, Criminal Justice
Mentor College 1990 — 1995
OSSD, High School
ININ ICCE
Altivon December 2013 - Present
Royal Canadian Mounted Police June 2010 - Present
NW913 Strata Corporation Council 2011 - 2015
NW913 Strata Corporation Council 2011 - 2015
LifeLabs March 2011 - December 2013
LifeLabs January 2009 - March 2011
VANOC March 2010 - March 2010
VANOC February 2010 - February 2010
LifeLabs November 2006 - December 2008
MDS Metro 2006 - 2007
Skills
Troubleshooting, Software Documentation, System Deployment, Technical Support, Windows, TCP/IP, Citrix, Visio, Windows 7, Computer Hardware, Process Improvement, Operating Systems, Analysis, XP, System Administration, Team Leadership, Project Management, ITIL, Windows XP, Disaster Recovery, Software Installation, Servers, Active Directory
Education
The University of British Columbia / UBC 2013 — 2014
Certificate in Project Management, Project Management
Saginaw Valley State University 1997 — 2000
BSc, Computer Science
Saginaw Valley State University 1997 — 2000
BA, Criminal Justice
Mentor College 1990 — 1995
OSSD, High School
ININ ICCE
Sydney Castilla Sydney Castilla's Altivon Experience November 2013 - June 2014
Job Customer Service Representative at Polestar Benefits, Inc.
Industry Accounting
Experience
PoleStar Benefits, Inc. July 2014 - Present
Altivon November 2013 - June 2014
Carr Auto Group October 2010 - November 2013
Skills
Data Entry, Customer Service, Invoicing, Telephone Skills, Call Centers, Answering Phones, Filing, Problem Solving, Organization, COBRA, FSA
Education
Portland Community College 2011 — 2014
Accounting
Century High School 2007 — 2011
High School Diploma
PoleStar Benefits, Inc. July 2014 - Present
Altivon November 2013 - June 2014
Carr Auto Group October 2010 - November 2013
Skills
Data Entry, Customer Service, Invoicing, Telephone Skills, Call Centers, Answering Phones, Filing, Problem Solving, Organization, COBRA, FSA
Education
Portland Community College 2011 — 2014
Accounting
Century High School 2007 — 2011
High School Diploma
Angie Gibbs Angie Gibbs's Altivon Experience April 2014 - Present
Job Implementation Specialist at Altivon
Industry Information Technology and Services
Experience
Altivon April 2014 - Present
MOHELA July 2013 - April 2014
Brown Shoe Company April 2011 - July 2013
New Balance September 2009 - April 2011
Skills
Call Centers, Customer Experience, IVR, CRM, Business Analysis, Process Improvement, Project Management, Troubleshooting, Strategy, Telecommunications, Vendor Management, Visio, System Administration, E-commerce, Business Process..., SQL, User Acceptance Testing, ACD, Change Management, Analysis, CIC Platform, Cross-functional Team..., Distributed Team..., Stakeholder Engagement, VUI Design, Requirements Analysis, IP PBX, RightNow, Consumer Behaviour, User Experience, User Interface Design, VoIP
Education
Lindenwood University 2004 — 2009
BA, Advertising and Media
Altivon April 2014 - Present
MOHELA July 2013 - April 2014
Brown Shoe Company April 2011 - July 2013
New Balance September 2009 - April 2011
Skills
Call Centers, Customer Experience, IVR, CRM, Business Analysis, Process Improvement, Project Management, Troubleshooting, Strategy, Telecommunications, Vendor Management, Visio, System Administration, E-commerce, Business Process..., SQL, User Acceptance Testing, ACD, Change Management, Analysis, CIC Platform, Cross-functional Team..., Distributed Team..., Stakeholder Engagement, VUI Design, Requirements Analysis, IP PBX, RightNow, Consumer Behaviour, User Experience, User Interface Design, VoIP
Education
Lindenwood University 2004 — 2009
BA, Advertising and Media
Renee A. Wallace - Castilla Renee A. Wallace - Castilla's Altivon Experience January 2013 - June 2014
Job Manager of Administrative Services at Pacific University School of Audiology
Industry Executive Office
Experience
Pacific University August 2015 - Present
Altivon January 2013 - June 2014
PDC January 2007 - April 2011
RENTRAK, INC June 2005 - February 2006
Metro September 2001 - June 2005
SPRINT, LTD January 1998 - January 2001
LANSING ENTERTAINMENT PUBLIC FACILITIES AUTHORITY January 1995 - January 1998
Skills
Management, Process Scheduler, Research, Project Planning, Government, Community Outreach, Calendaring, Process Improvement, Event Management, Confidentiality, Administration, Policy, Cross-functional Team..., Document Management, Leadership, Training, Recruiting, Time Management, Oregon Notary Public, Critical Thinking, Organization, Commitment to Customer..., Outstanding time..., Research and..., Complex Travel Planning, Calendar Management and..., Effective Communication, Meeting Coordination..., Minute Taking, Presentation Development, Project Support, Team Support, Web Conferences, Supervision, Ethical Decision Making, Manage and Partner with..., Visio, Administrative..., Microsoft Office, Personnel Management, Event Planning, Employee Relations, Outlook, Archives, Digital Archiving, Records Management, Records Retention..., Public Records, Public Meeting..., Board Governance
Education
Western Governors University 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Business - HR Management, 3.0
Portland Community College 2003 — 2007
Associates of Applied Science, Business Administration
Capital Area Career Center 1988 — 1990
Certificate of Completion, Business Administration and Management, General
Holt High School 1988 — 1990
Academic Diploma, General Studies
Pacific University August 2015 - Present
Altivon January 2013 - June 2014
PDC January 2007 - April 2011
RENTRAK, INC June 2005 - February 2006
Metro September 2001 - June 2005
SPRINT, LTD January 1998 - January 2001
LANSING ENTERTAINMENT PUBLIC FACILITIES AUTHORITY January 1995 - January 1998
Skills
Management, Process Scheduler, Research, Project Planning, Government, Community Outreach, Calendaring, Process Improvement, Event Management, Confidentiality, Administration, Policy, Cross-functional Team..., Document Management, Leadership, Training, Recruiting, Time Management, Oregon Notary Public, Critical Thinking, Organization, Commitment to Customer..., Outstanding time..., Research and..., Complex Travel Planning, Calendar Management and..., Effective Communication, Meeting Coordination..., Minute Taking, Presentation Development, Project Support, Team Support, Web Conferences, Supervision, Ethical Decision Making, Manage and Partner with..., Visio, Administrative..., Microsoft Office, Personnel Management, Event Planning, Employee Relations, Outlook, Archives, Digital Archiving, Records Management, Records Retention..., Public Records, Public Meeting..., Board Governance
Education
Western Governors University 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Business - HR Management, 3.0
Portland Community College 2003 — 2007
Associates of Applied Science, Business Administration
Capital Area Career Center 1988 — 1990
Certificate of Completion, Business Administration and Management, General
Holt High School 1988 — 1990
Academic Diploma, General Studies
Jon Winston Jon Winston's Altivon Experience June 2013 - March 2014
Job Contact Center Solution Specialist at Cisco
Industry Telecommunications
Experience
Cisco June 2014 - Present
NICE Systems March 2014 - June 2014
Altivon June 2013 - March 2014
Avaya / Nortel March 2007 - June 2013
Avaya, Inc December 2009 - March 2013
Best Buy Co., Inc March 1999 - April 2007
Skills
Unified Communications, Avaya, Telephony, VoIP, Solution Selling, Managed Services, Telecommunications, Channel, Call Center, Video Conferencing, Direct Sales, Channel Partners, Account Management, Wireless, Professional Services, IVR, Salesforce.com, IP, Cloud Computing, Sales Management, ACD, Call Centers, SaaS, Cross-functional Team..., Contact Centers, Strategy, Business Development, Customer Experience, SIP, Networking, Sales, Sales Operations, MPLS, Management, Demand Generation, Go-to-market Strategy, Co-location, Data Center, Selling, CTI, SIP Trunking, Avaya Technologies
Education
University of Arizona, Eller College of Management 1999 — 2003
B.S, Business Administration / Marketing
Cisco June 2014 - Present
NICE Systems March 2014 - June 2014
Altivon June 2013 - March 2014
Avaya / Nortel March 2007 - June 2013
Avaya, Inc December 2009 - March 2013
Best Buy Co., Inc March 1999 - April 2007
Skills
Unified Communications, Avaya, Telephony, VoIP, Solution Selling, Managed Services, Telecommunications, Channel, Call Center, Video Conferencing, Direct Sales, Channel Partners, Account Management, Wireless, Professional Services, IVR, Salesforce.com, IP, Cloud Computing, Sales Management, ACD, Call Centers, SaaS, Cross-functional Team..., Contact Centers, Strategy, Business Development, Customer Experience, SIP, Networking, Sales, Sales Operations, MPLS, Management, Demand Generation, Go-to-market Strategy, Co-location, Data Center, Selling, CTI, SIP Trunking, Avaya Technologies
Education
University of Arizona, Eller College of Management 1999 — 2003
B.S, Business Administration / Marketing
Jami Fiorito Jami Fiorito's Altivon Experience August 2009 - Present
Job Manager, Contracts
Industry Information Technology and Services
Experience
Altivon August 2009 - Present
RedsMauiHouse January 2007 - July 2011
Desert Sun Franchising January 2008 - April 2009
MDN Services, Inc. March 2005 - October 2008
ASWSU-DDP 2004 - 2006
Skills
Customer Service, Customer Relations, Microsoft Office, Call Center, Customer Experience, Contract Negotiation, Vendor Management, Professional Services, Management, Team Leadership, Account Management, Project Management, Process Improvement, Telecommunications, Program Management, Unified Communications, Managed Services, Troubleshooting, Business Analysis, Cross-functional Team..., CRM, Business Process, Change Management, VoIP, Visio, Business Process..., Enterprise Software, Leadership, Integration, SaaS, Service Delivery, Call Centers, Solution Selling
Education
National Paralegal College 2013 — 2013
Certificate in Paralegal Studies, Legal Assistant/Paralegal, A
Washington State University - College of Business and Economics 2002 — 2006
BA Business, Management and Operations
Scappoose High School 1994 — 1998
High School Diploma
Altivon August 2009 - Present
RedsMauiHouse January 2007 - July 2011
Desert Sun Franchising January 2008 - April 2009
MDN Services, Inc. March 2005 - October 2008
ASWSU-DDP 2004 - 2006
Skills
Customer Service, Customer Relations, Microsoft Office, Call Center, Customer Experience, Contract Negotiation, Vendor Management, Professional Services, Management, Team Leadership, Account Management, Project Management, Process Improvement, Telecommunications, Program Management, Unified Communications, Managed Services, Troubleshooting, Business Analysis, Cross-functional Team..., CRM, Business Process, Change Management, VoIP, Visio, Business Process..., Enterprise Software, Leadership, Integration, SaaS, Service Delivery, Call Centers, Solution Selling
Education
National Paralegal College 2013 — 2013
Certificate in Paralegal Studies, Legal Assistant/Paralegal, A
Washington State University - College of Business and Economics 2002 — 2006
BA Business, Management and Operations
Scappoose High School 1994 — 1998
High School Diploma
Derek Achenbach Derek Achenbach's Altivon Experience September 2012 - April 2013
Job Owner/CEO Achenbach Consulting
Industry Telecommunications
Experience
Achenbach Consulting May 2003 - Present
My Embroidery Man August 2011 - Present
Madison Meadows June 2012 - June 2015
Altivon September 2012 - April 2013
Aria Solutions, Inc. January 2008 - May 2011
Apple Inc.(contracted through Genesys, Aria Solutions Inc., and Clear Road Inc.) October 2007 - November 2007
McKesson Specialty (contracted through Adecco) October 2006 - January 2007
Lucent Technologies (contractor through Adex Telecom) May 2005 - September 2006
Syntellect February 2005 - April 2005
University of Phoenix June 2004 - December 2004
Skills
Call Center, Troubleshooting, Customer Service, Telephony, TCP/IP, Change Management, Program Management, Product Management, Contract Management, Business Management, Business Analysis, Business Strategy, CTI, Call Centers, IVR, Integration, Management, Process Improvement, Professional Services, Software Documentation, Telecommunications, Unified Communications, VoIP
Education
University of Phoenix, School of Advanced Studies, DBA 2009 — 2014
Doctor of Business Administration, Business
University of Phoenix, MBA 2007 — 2008
MBA, Business
University of Phoenix, BSB/A 2003 — 2006
BSB/A, Business
Achenbach Consulting May 2003 - Present
My Embroidery Man August 2011 - Present
Madison Meadows June 2012 - June 2015
Altivon September 2012 - April 2013
Aria Solutions, Inc. January 2008 - May 2011
Apple Inc.(contracted through Genesys, Aria Solutions Inc., and Clear Road Inc.) October 2007 - November 2007
McKesson Specialty (contracted through Adecco) October 2006 - January 2007
Lucent Technologies (contractor through Adex Telecom) May 2005 - September 2006
Syntellect February 2005 - April 2005
University of Phoenix June 2004 - December 2004
Skills
Call Center, Troubleshooting, Customer Service, Telephony, TCP/IP, Change Management, Program Management, Product Management, Contract Management, Business Management, Business Analysis, Business Strategy, CTI, Call Centers, IVR, Integration, Management, Process Improvement, Professional Services, Software Documentation, Telecommunications, Unified Communications, VoIP
Education
University of Phoenix, School of Advanced Studies, DBA 2009 — 2014
Doctor of Business Administration, Business
University of Phoenix, MBA 2007 — 2008
MBA, Business
University of Phoenix, BSB/A 2003 — 2006
BSB/A, Business
Rob Reimer Rob Reimer's Altivon Experience April 2011 - Present
Job Senior System Engineer at Altivon
Industry Telecommunications
Experience
Altivon April 2011 - Present
IBM October 2006 - June 2011
Altivon/3rd Wave Solutions July 1996 - October 2006
First Class Occassions, inc. Disc Jockey Service May 1982 - October 2006
GST Corporation January 1991 - July 1996
Education
Moravian College 1984 — 1988
BA Management
Altivon April 2011 - Present
IBM October 2006 - June 2011
Altivon/3rd Wave Solutions July 1996 - October 2006
First Class Occassions, inc. Disc Jockey Service May 1982 - October 2006
GST Corporation January 1991 - July 1996
Education
Moravian College 1984 — 1988
BA Management
Bryan De La Cruz's Altivon Experience March 2011 - August 2011
Job Interactive Intelligence Engineer
Industry Telecommunications
Experience
Greentrust Cash August 2014 - Present
Independent Consultant September 2011 - Present
CityLights PhotoBooth July 2012 - Present
LoanMart April 2014 - August 2014
VeriFone December 2013 - March 2014
American Telesource (ATI) November 2012 - November 2013
QoS Telesys November 2011 - November 2012
Altivon March 2011 - August 2011
American Family Insurance September 2010 - February 2011
Think Finance February 2007 - September 2010
Skills
VoIP, Troubleshooting, Active Directory, Telecommunications, Customer Service, Call Center, Customer Relations, Microsoft Office, Problem Solving, Servers, Windows, Process Improvement, Call Centers, Computer Hardware, Data Center, ITIL, Technical Support
Education
Citrus College 2014 — 2016
Currently Enrolled, Computer Science
St. Paul High School 1991 — 1995
Greentrust Cash August 2014 - Present
Independent Consultant September 2011 - Present
CityLights PhotoBooth July 2012 - Present
LoanMart April 2014 - August 2014
VeriFone December 2013 - March 2014
American Telesource (ATI) November 2012 - November 2013
QoS Telesys November 2011 - November 2012
Altivon March 2011 - August 2011
American Family Insurance September 2010 - February 2011
Think Finance February 2007 - September 2010
Skills
VoIP, Troubleshooting, Active Directory, Telecommunications, Customer Service, Call Center, Customer Relations, Microsoft Office, Problem Solving, Servers, Windows, Process Improvement, Call Centers, Computer Hardware, Data Center, ITIL, Technical Support
Education
Citrus College 2014 — 2016
Currently Enrolled, Computer Science
St. Paul High School 1991 — 1995
Darell Sweet Darell Sweet's Altivon Experience January 2013 - Present
Job Principal Engineer, Sales at Altivon
Industry Telecommunications
Experience
Altivon January 2013 - Present
Altivon May 2012 - January 2013
Altivon July 1992 - May 2012
3rd Wave Solutions 2000 - 2007
Skills
VoIP, SIP, IVR, Contact Centre, Telecommunications, Call Center, Call Recording, SQL Server, Call Routing, Servers, Problem Solving, Windows Server 2003, Telephony, Speech Recognition, Windows, TCP/IP, Customer Experience
Education
DeVry Institute of Technology 1988 — 1992
Bachelor of Science, Computer Information Systems
Oregon State University 1986 — 1988
Computer Science
Altivon January 2013 - Present
Altivon May 2012 - January 2013
Altivon July 1992 - May 2012
3rd Wave Solutions 2000 - 2007
Skills
VoIP, SIP, IVR, Contact Centre, Telecommunications, Call Center, Call Recording, SQL Server, Call Routing, Servers, Problem Solving, Windows Server 2003, Telephony, Speech Recognition, Windows, TCP/IP, Customer Experience
Education
DeVry Institute of Technology 1988 — 1992
Bachelor of Science, Computer Information Systems
Oregon State University 1986 — 1988
Computer Science
Bruce Bracken's Altivon Experience March 2014 - Present
Job Senior Account Executive at Altivon
Industry Information Technology and Services
Experience
Altivon March 2014 - Present
Hewlett-Packard January 2012 - March 2014
Upstream Works Software 2009 - 2012
Bell Canada 2008 - 2008
IBM Canada 2006 - 2007
IBM Business Consulting Services 2004 - 2006
LGS Group 2000 - 2004
GE Capital IT Solutions 1994 - 2000
Crowntek 1991 - 1994
Professional Computer Centre 1988 - 1991
Skills
Solution Selling, Professional Services, Validation, Enterprise Software, SaaS, Channel, CRM, Sales, Business Intelligence, Business Development, Sales Management, Cloud Computing, Selling, Strategic Partnerships, Management, Account Management, Lead Generation, Call Centers, Consulting, Sales Process, Team Leadership, Channel Partners, Vendor Management, Outsourcing, New Business Development, Business Alliances, Salesforce.com, Product Management, Strategy, Managed Services, Direct Sales, Partner Management, Pre-sales, Go-to-market Strategy, Analytics, Data Center, Sales Enablement, Sales Operations, Start-ups, Cross-functional Team..., Telecommunications, Software Industry
Education
University of Manitoba 1982 — 1986
Bachelor of Commerce, Marketing
Altivon March 2014 - Present
Hewlett-Packard January 2012 - March 2014
Upstream Works Software 2009 - 2012
Bell Canada 2008 - 2008
IBM Canada 2006 - 2007
IBM Business Consulting Services 2004 - 2006
LGS Group 2000 - 2004
GE Capital IT Solutions 1994 - 2000
Crowntek 1991 - 1994
Professional Computer Centre 1988 - 1991
Skills
Solution Selling, Professional Services, Validation, Enterprise Software, SaaS, Channel, CRM, Sales, Business Intelligence, Business Development, Sales Management, Cloud Computing, Selling, Strategic Partnerships, Management, Account Management, Lead Generation, Call Centers, Consulting, Sales Process, Team Leadership, Channel Partners, Vendor Management, Outsourcing, New Business Development, Business Alliances, Salesforce.com, Product Management, Strategy, Managed Services, Direct Sales, Partner Management, Pre-sales, Go-to-market Strategy, Analytics, Data Center, Sales Enablement, Sales Operations, Start-ups, Cross-functional Team..., Telecommunications, Software Industry
Education
University of Manitoba 1982 — 1986
Bachelor of Commerce, Marketing
Jo Anne Murawski Jo Anne Murawski's Altivon Experience August 2013 - Present
Job Technical Support Engineer
Industry Telecommunications
Experience
Altivon August 2013 - Present
Securitas Security Services USA Inc June 1999 - August 2013
Hackensack Medical Center September 1987 - September 1998
North Jersey Blood Center September 1982 - September 1987
Skills
VoIP, CCNA, WAN, MPLS, Telephony, Avaya, Wireless, Checkpoint, Customer Service, Telecommunications, LAN-WAN, Security, Background Checks, Voice Mail, Security+, Operational Efficiency, Surveillance, Security Operations, Troubleshooting, SIP, Cisco Technologies, Call Centers, Security Audits, Disaster Recovery, Vendor Management, Firewalls, Network Administration, Investigation, Technical Support, Network Design, Program Management, Integration, Data Center, Modular Messaging, Avaya Technologies
Education
Chubb Institute 1999 — 1999
Diploma, Networking and Data Communications
New Jersey Institute of Technology 1990 — 1995
MS, Management of Information Systems
Fairleigh Dickinson University - Rutherford NJ 1978 — 1982
BS, Medical Technology
Altivon August 2013 - Present
Securitas Security Services USA Inc June 1999 - August 2013
Hackensack Medical Center September 1987 - September 1998
North Jersey Blood Center September 1982 - September 1987
Skills
VoIP, CCNA, WAN, MPLS, Telephony, Avaya, Wireless, Checkpoint, Customer Service, Telecommunications, LAN-WAN, Security, Background Checks, Voice Mail, Security+, Operational Efficiency, Surveillance, Security Operations, Troubleshooting, SIP, Cisco Technologies, Call Centers, Security Audits, Disaster Recovery, Vendor Management, Firewalls, Network Administration, Investigation, Technical Support, Network Design, Program Management, Integration, Data Center, Modular Messaging, Avaya Technologies
Education
Chubb Institute 1999 — 1999
Diploma, Networking and Data Communications
New Jersey Institute of Technology 1990 — 1995
MS, Management of Information Systems
Fairleigh Dickinson University - Rutherford NJ 1978 — 1982
BS, Medical Technology
David Saidel David Saidel's Altivon Experience January 2013 - September 2013
Job Principal Consultant at Saidel Associates LLC
Industry Telecommunications
Experience
Saidel Associates LLC January 2014 - Present
Altivon January 2013 - September 2013
Altivon November 2009 - January 2013
Verizon Business March 2008 - November 2009
Systems Integration, Inc. August 2006 - March 2008
Spanlink Communications 2005 - 2006
HCI Technologies, Inc. 1994 - 2000
AT&T 1978 - 1994
Skills
National Account Sales, Call Center, Telecommunications, Consultative Selling, IVR, Solution Selling, Sales Management, VoIP, Selling, National Accounts, Sales Operations, Contact Centers, Unified Communications, Call Centers, Telephony, ACD, Professional Services, Workforce Management, CRM, Integration, Management, Solution Architecture, Enterprise Software, SIP, Vendor Management, Business Process, Business Intelligence, Lead Generation, New Business Development, Managed Services, SaaS, Sales, Cloud Computing, Direct Sales, Sales Process, Customer Experience, Salesforce.com, Partner Management, Account Management, Data Center, Cisco Technologies, Pre-sales, Channel Partners, Product Management, Avaya, Business Development, Strategic Partnerships, SIP Trunking, Software Industry, Start-ups
Education
State University of New York at Albany 1971 — 1972
MS, Business Education
Cornell University 1968 — 1970
B.S., Hospitality Management
Saidel Associates LLC January 2014 - Present
Altivon January 2013 - September 2013
Altivon November 2009 - January 2013
Verizon Business March 2008 - November 2009
Systems Integration, Inc. August 2006 - March 2008
Spanlink Communications 2005 - 2006
HCI Technologies, Inc. 1994 - 2000
AT&T 1978 - 1994
Skills
National Account Sales, Call Center, Telecommunications, Consultative Selling, IVR, Solution Selling, Sales Management, VoIP, Selling, National Accounts, Sales Operations, Contact Centers, Unified Communications, Call Centers, Telephony, ACD, Professional Services, Workforce Management, CRM, Integration, Management, Solution Architecture, Enterprise Software, SIP, Vendor Management, Business Process, Business Intelligence, Lead Generation, New Business Development, Managed Services, SaaS, Sales, Cloud Computing, Direct Sales, Sales Process, Customer Experience, Salesforce.com, Partner Management, Account Management, Data Center, Cisco Technologies, Pre-sales, Channel Partners, Product Management, Avaya, Business Development, Strategic Partnerships, SIP Trunking, Software Industry, Start-ups
Education
State University of New York at Albany 1971 — 1972
MS, Business Education
Cornell University 1968 — 1970
B.S., Hospitality Management
Ron Marcelle Ron Marcelle's Altivon Experience March 2009 - January 2010
Job Owner of RM Appraisals Residential Appraisals
Industry Real Estate
Experience
RM Appraisals November 2010 - Present
Ethosiq January 2010 - May 2010
Altivon March 2009 - January 2010
Product Support Solutions 2006 - 2008
Phonetic Systems/Scansoft 2004 - 2005
Periphonics/Nortel Networks 1993 - 2003
Syntellect 1988 - 1992
Skills
CTI, Contact Centers, IVR, Call Centers, Integration, Management, ACD, Telecommunications, Vendor Management, Solution Selling, SaaS, Sales, Managed Services, Unified Communications, SIP, Sales Operations, Competitive Analysis, Professional Services, CRM, Cloud Computing, Call Center, Strategic Planning, Customer Service, Enterprise Software
Education
Stanford University
BS, Industrial Engineering
University of Southern California - Marshall School of Business
MBA, Marketing and Finance
RM Appraisals November 2010 - Present
Ethosiq January 2010 - May 2010
Altivon March 2009 - January 2010
Product Support Solutions 2006 - 2008
Phonetic Systems/Scansoft 2004 - 2005
Periphonics/Nortel Networks 1993 - 2003
Syntellect 1988 - 1992
Skills
CTI, Contact Centers, IVR, Call Centers, Integration, Management, ACD, Telecommunications, Vendor Management, Solution Selling, SaaS, Sales, Managed Services, Unified Communications, SIP, Sales Operations, Competitive Analysis, Professional Services, CRM, Cloud Computing, Call Center, Strategic Planning, Customer Service, Enterprise Software
Education
Stanford University
BS, Industrial Engineering
University of Southern California - Marshall School of Business
MBA, Marketing and Finance
Bruce Shepherd RHB's Altivon Experience August 2010 - September 2011
Job Unified Communications Professional
Industry Telecommunications
Experience
TRC Networks May 2013 - May 2014
Altivon August 2010 - September 2011
Bell Canada 2007 - 2009
TELUS January 2001 - May 2007
TTS Meridian Systems ( a Nortel Company) January 1996 - January 2001
MTI 1993 - 1995
Skills
Managed Services, Contact Centre, VoIP, ShoreTel UC..., Contact Centers, Unified Communications, Telecommunications, Business Process, Mobility Management, Channel, Direct Sales, ACD, Business Development, Avaya, Business Intelligence, CRM, Cisco Technologies, Enterprise Software, IP, Leadership, Networking, SIP, Solution Selling, Selling, Strategy, Telephony, Wireless
Education
Digium an Asterisk Co
Switchvox Sales Certification
Cisco College 2013 — 2013
Certification, Business Edition 6000
The University of Western Ontario 1988 — 1990
Non Degree, Business & Marketing Courses and Leadership
ShoreTel 2012 — 2012
Unified Communications, UC Certificate
Toastmasters Burlington 2007 — 2011
Level 2, Parliamentary & Public Speaking
Humber College 1986 — 1987
Certificate, Telecommunications
TRC Networks May 2013 - May 2014
Altivon August 2010 - September 2011
Bell Canada 2007 - 2009
TELUS January 2001 - May 2007
TTS Meridian Systems ( a Nortel Company) January 1996 - January 2001
MTI 1993 - 1995
Skills
Managed Services, Contact Centre, VoIP, ShoreTel UC..., Contact Centers, Unified Communications, Telecommunications, Business Process, Mobility Management, Channel, Direct Sales, ACD, Business Development, Avaya, Business Intelligence, CRM, Cisco Technologies, Enterprise Software, IP, Leadership, Networking, SIP, Solution Selling, Selling, Strategy, Telephony, Wireless
Education
Digium an Asterisk Co
Switchvox Sales Certification
Cisco College 2013 — 2013
Certification, Business Edition 6000
The University of Western Ontario 1988 — 1990
Non Degree, Business & Marketing Courses and Leadership
ShoreTel 2012 — 2012
Unified Communications, UC Certificate
Toastmasters Burlington 2007 — 2011
Level 2, Parliamentary & Public Speaking
Humber College 1986 — 1987
Certificate, Telecommunications
Nick Van Peursem Nick Van Peursem's Altivon Experience March 2009 - April 2012
Job Musical Marketing, Advertising & Entertainment
Industry Marketing and Advertising
Experience
Wells Fargo November 2013 - Present
Echo Daily Inc. March 2013 - August 2013
Altivon March 2009 - April 2012
Diamond Resorts International September 2008 - January 2009
Skills
Marketing, Social Networking, Sales, SaaS, Salesforce.com, Lead Generation, Telecommunications, Solution Selling, CRM, Direct Sales, VoIP, Account Management
Education
Northern Arizona University, College of Business Administration 1998 — 2003
BSBA, Finance
Wells Fargo November 2013 - Present
Echo Daily Inc. March 2013 - August 2013
Altivon March 2009 - April 2012
Diamond Resorts International September 2008 - January 2009
Skills
Marketing, Social Networking, Sales, SaaS, Salesforce.com, Lead Generation, Telecommunications, Solution Selling, CRM, Direct Sales, VoIP, Account Management
Education
Northern Arizona University, College of Business Administration 1998 — 2003
BSBA, Finance
Brian Fertig Brian Fertig's Altivon Experience June 2010 - February 2011
Job Telephony Engineering Guru & SME
Industry Telecommunications
Experience
FusionConnect May 2014 - July 2015
DoublePositive October 2013 - April 2014
FireEye May 2013 - September 2013
Noble Systems September 2012 - May 2013
TelStar Hosted Services, Inc March 2011 - September 2012
TCN Solutions, LLC December 2007 - December 2011
Altivon June 2010 - February 2011
Harris Corporation February 2010 - May 2010
Valtim Marketing Services March 2008 - February 2010
Molten Telecom, Inc August 2006 - June 2007
Skills
VoIP, Call Center, Asterisk, PHP, C, Dialers, OpenSER, Cisco, Security, Linux, Telecommunications, Telephony, SIP, Troubleshooting, Network Administration, Switches, Servers, IP, PBX, TCP/IP, Integration, Unified Communications, Windows, Network Design, Network Security, Routing, System Administration, Cloud Computing, DNS, MySQL, Windows Server, Virtualization, IVR, Firewalls, Apache, WAN, Routers, VPN, Unix, CCNA, Operating Systems, HTML, Server Architecture, Data Center, Cisco Technologies, Call Centers, Networking, Enterprise Software, LAN-WAN, Disaster Recovery
Education
Western Governors University 2013 — 2014
Master of Science (MS) Information Technology - Network Management, System, Networking, and LAN/WAN Management/Manager, 3.0
Western Governors University 2006 — 2013
BSIT-Security, System & Network Security Engineering
Community College of the US Air Force 2002 — 2004
AS, Network Engineering
FusionConnect May 2014 - July 2015
DoublePositive October 2013 - April 2014
FireEye May 2013 - September 2013
Noble Systems September 2012 - May 2013
TelStar Hosted Services, Inc March 2011 - September 2012
TCN Solutions, LLC December 2007 - December 2011
Altivon June 2010 - February 2011
Harris Corporation February 2010 - May 2010
Valtim Marketing Services March 2008 - February 2010
Molten Telecom, Inc August 2006 - June 2007
Skills
VoIP, Call Center, Asterisk, PHP, C, Dialers, OpenSER, Cisco, Security, Linux, Telecommunications, Telephony, SIP, Troubleshooting, Network Administration, Switches, Servers, IP, PBX, TCP/IP, Integration, Unified Communications, Windows, Network Design, Network Security, Routing, System Administration, Cloud Computing, DNS, MySQL, Windows Server, Virtualization, IVR, Firewalls, Apache, WAN, Routers, VPN, Unix, CCNA, Operating Systems, HTML, Server Architecture, Data Center, Cisco Technologies, Call Centers, Networking, Enterprise Software, LAN-WAN, Disaster Recovery
Education
Western Governors University 2013 — 2014
Master of Science (MS) Information Technology - Network Management, System, Networking, and LAN/WAN Management/Manager, 3.0
Western Governors University 2006 — 2013
BSIT-Security, System & Network Security Engineering
Community College of the US Air Force 2002 — 2004
AS, Network Engineering
Steve Hofer Steve Hofer's Altivon Experience May 2012 - October 2012
Job Contact Center, Enterprise Communications, Network Solutions & Services Specialist
Industry Telecommunications
Experience
NACR May 2014 - Present
Northern California Contact Center Association January 2006 - Present
ATI - System Integrators August 2013 - May 2014
Avaya October 2012 - May 2013
Altivon May 2012 - October 2012
Aspect Software September 2010 - April 2012
SOS (Special Order Systems) November 2000 - August 2010
Valley Media 1998 - 2000
Quickstart Technologies 1997 - 1998
New Horizons CLC 1996 - 1998
Skills
Social Media, Customer Experience, Operational Efficiency, Call Center, Telecommunications, Customer Experience..., Contact Centers, VoIP, Unified Communications, IVR, Solution Selling, ACD, Call Centers, IP PBX, Enterprise Software, Integration, Avaya, Direct Sales, Telephony, Mobile Devices, SIP, Networking, Management, Leadership, Sales Process, Sales Operations, Managed Services, Professional Services, SaaS, Cloud Computing, CTI, Avaya Technologies
Education
American River College 1982 — 1984
Marketing, Advertising
Moraine Valley College
Accounting
NACR May 2014 - Present
Northern California Contact Center Association January 2006 - Present
ATI - System Integrators August 2013 - May 2014
Avaya October 2012 - May 2013
Altivon May 2012 - October 2012
Aspect Software September 2010 - April 2012
SOS (Special Order Systems) November 2000 - August 2010
Valley Media 1998 - 2000
Quickstart Technologies 1997 - 1998
New Horizons CLC 1996 - 1998
Skills
Social Media, Customer Experience, Operational Efficiency, Call Center, Telecommunications, Customer Experience..., Contact Centers, VoIP, Unified Communications, IVR, Solution Selling, ACD, Call Centers, IP PBX, Enterprise Software, Integration, Avaya, Direct Sales, Telephony, Mobile Devices, SIP, Networking, Management, Leadership, Sales Process, Sales Operations, Managed Services, Professional Services, SaaS, Cloud Computing, CTI, Avaya Technologies
Education
American River College 1982 — 1984
Marketing, Advertising
Moraine Valley College
Accounting
Phil Weidemaier Phil Weidemaier's Altivon Experience 2009 - 2010
Job Regional Sales Manager at Pipkins, Inc. Workforce Management Expert
Industry Information Services
Experience
Hammersmith Management 2012 - 2013
Bill Barrett Corporation 2011 - 2012
WorkFlex Solutions 2010 - 2011
Altivon 2009 - 2010
NICE Systems - IEX Group 2005 - 2009
Colorado Golf and Turf, Inc. 2003 - 2005
Nortel 1999 - 2002
Aspect Software - TCS Management 1991 - 1999
Skills
Workforce Management, Performance Management, Customer Experience, Call Centers, Process Improvement, Business Strategy, Relationship Management, Solution Selling, Team Building, Sales Operations, Contact Centers, CRM, Selling, Vendor Management, Forecasting, Team Leadership, Strategy, Account Management, Enterprise Software, Telecommunications, Customer Satisfaction
Education
Colorado State University
BS, Economics, Business
Hammersmith Management 2012 - 2013
Bill Barrett Corporation 2011 - 2012
WorkFlex Solutions 2010 - 2011
Altivon 2009 - 2010
NICE Systems - IEX Group 2005 - 2009
Colorado Golf and Turf, Inc. 2003 - 2005
Nortel 1999 - 2002
Aspect Software - TCS Management 1991 - 1999
Skills
Workforce Management, Performance Management, Customer Experience, Call Centers, Process Improvement, Business Strategy, Relationship Management, Solution Selling, Team Building, Sales Operations, Contact Centers, CRM, Selling, Vendor Management, Forecasting, Team Leadership, Strategy, Account Management, Enterprise Software, Telecommunications, Customer Satisfaction
Education
Colorado State University
BS, Economics, Business
Arielle Bennie's Altivon Experience September 2013 - February 2014
Job
Industry Marketing and Advertising
Experience
Altivon September 2013 - February 2014
URS Corporation July 2013 - September 2013
Skills
Museums, Archaeology, Museum Collections, Anthropology, Cultural Heritage, History, Museum Education, Archival Research, Research, Archives, Curating, Historic Preservation, Cataloging, Medieval Studies, Customer Service, American History, Marketing Communications, Public Speaking, Social Media Marketing, Microsoft Office, Social Media
Education
University of Toronto 2009 — 2013
Specialty in Archaeology, Anthropology
Dalhousie University 2007 — 2010
Altivon September 2013 - February 2014
URS Corporation July 2013 - September 2013
Skills
Museums, Archaeology, Museum Collections, Anthropology, Cultural Heritage, History, Museum Education, Archival Research, Research, Archives, Curating, Historic Preservation, Cataloging, Medieval Studies, Customer Service, American History, Marketing Communications, Public Speaking, Social Media Marketing, Microsoft Office, Social Media
Education
University of Toronto 2009 — 2013
Specialty in Archaeology, Anthropology
Dalhousie University 2007 — 2010
Bob Frank's Altivon Experience October 2013 - Present
Job Customer Contact Solutions Professional
Industry Computer Software
Experience
Altivon October 2013 - Present
Skills
New Business Development, Start-ups, Sales Process, Turn Around Management, Solution Selling, SaaS, Enterprise Software, Cloud Computing, Call Center, Direct Sales, Salesforce.com, Sales Management, Account Management, IVR, Lead Generation, Channel, B2B, Unified Communications, Call Centers, Channel Partners, CRM, Management, Outsourcing, Telecommunications
Education
Penn State University
BS, Sales, Marketing, Computer Science
Penn State University
BS, Marketing and Economics
Altivon October 2013 - Present
Skills
New Business Development, Start-ups, Sales Process, Turn Around Management, Solution Selling, SaaS, Enterprise Software, Cloud Computing, Call Center, Direct Sales, Salesforce.com, Sales Management, Account Management, IVR, Lead Generation, Channel, B2B, Unified Communications, Call Centers, Channel Partners, CRM, Management, Outsourcing, Telecommunications
Education
Penn State University
BS, Sales, Marketing, Computer Science
Penn State University
BS, Marketing and Economics
Jenna Dugwyler Jenna Dugwyler's Altivon Experience February 2001 - Present
Job Senior Accountant at Altivon
Industry Information Technology and Services
Experience
Altivon February 2001 - Present
Starwood Hotels & Resorts Worldwide, Inc. 1995 - 2000
Skills
Business Process..., Budgets, Process Improvement, Call Centers, Integration, Telecommunications, Cross-functional Team..., CRM, Account Reconciliation, Analysis, Business Analysis, Business Process, Business Strategy, Change Management, Internal Controls, IT Management, Management, Program Management, Project Planning, Remote Desktop, Sales Commissions, Team Leadership, Vendor Management, Virtual Teams, Visio
Education
American InterContinental University 2007 — 2008
Bachelor's Degree, Accounting and Finance, 4.0 Summa Cum Laude
American InterContinental University 2006 — 2007
Associate's Degree, Business Administration and Management, General, 4.0 With Honors
Altivon February 2001 - Present
Starwood Hotels & Resorts Worldwide, Inc. 1995 - 2000
Skills
Business Process..., Budgets, Process Improvement, Call Centers, Integration, Telecommunications, Cross-functional Team..., CRM, Account Reconciliation, Analysis, Business Analysis, Business Process, Business Strategy, Change Management, Internal Controls, IT Management, Management, Program Management, Project Planning, Remote Desktop, Sales Commissions, Team Leadership, Vendor Management, Virtual Teams, Visio
Education
American InterContinental University 2007 — 2008
Bachelor's Degree, Accounting and Finance, 4.0 Summa Cum Laude
American InterContinental University 2006 — 2007
Associate's Degree, Business Administration and Management, General, 4.0 With Honors
Valerie Razo Valerie Razo's Altivon Experience October 2011 - Present
Job Customer Care Operations Manager
Industry Telecommunications
Experience
Altivon October 2011 - Present
Altivon August 1995 - October 2011
Altivon (prev 3rd Wave Solutions) 1995 - October 2011
Skills
Call Centers, IVR, Contact Centers, Telecommunications, Customer Experience, Unified Communications, VoIP, ACD, Call Center, Workforce Management, Leadership, CTI, Vendor Management, Service Delivery, Managed Services, Telephony, CRM, SIP, Program Management, Process Improvement, Integration, Professional Services, Avaya, Troubleshooting, Solution Selling, Management, Cross-functional Team...
Education
Lamson College 1987 — 1989
Associate's degree, Computer and Information Sciences and Support Services
Altivon October 2011 - Present
Altivon August 1995 - October 2011
Altivon (prev 3rd Wave Solutions) 1995 - October 2011
Skills
Call Centers, IVR, Contact Centers, Telecommunications, Customer Experience, Unified Communications, VoIP, ACD, Call Center, Workforce Management, Leadership, CTI, Vendor Management, Service Delivery, Managed Services, Telephony, CRM, SIP, Program Management, Process Improvement, Integration, Professional Services, Avaya, Troubleshooting, Solution Selling, Management, Cross-functional Team...
Education
Lamson College 1987 — 1989
Associate's degree, Computer and Information Sciences and Support Services
Julie Rupp's Altivon Experience April 2014 - August 2014
Job Independent Advisor who Listens, Learns, and Delivers Value
Industry Computer Software
Experience
Altivon April 2014 - August 2014
Genesys February 2013 - March 2014
Salesforce.com February 2012 - March 2013
NICE Systems October 1998 - May 2011
Spanlink Communications July 1992 - October 1998
Skills
Consultative Selling, Solution Selling, Achieving Results, SaaS, Salesforce.com, Enterprise Software, Professional Services, Contact Centers, Cloud Computing, Call Center, Direct Sales, Sales Process, Account Management, CRM, Workforce Management, Channel, New Business Development, Telecommunications, Selling, Call Centers, Unified Communications, Go-to-market Strategy, Lead Generation, Leadership, Strategic Partnerships, Sales Operations, Vendor Management, Business Development, Sales, Analytics, Product Management, VoIP, Strategy, Channel Partners, Managed Services, Networking
Education
College of Saint Benedict and Saint John's University 1988 — 1992
Bachelor's degree, Political Science and Government
College of St. Benedict 1988 — 1992
Bachelor of Science (BS), Political Science and Government
Altivon April 2014 - August 2014
Genesys February 2013 - March 2014
Salesforce.com February 2012 - March 2013
NICE Systems October 1998 - May 2011
Spanlink Communications July 1992 - October 1998
Skills
Consultative Selling, Solution Selling, Achieving Results, SaaS, Salesforce.com, Enterprise Software, Professional Services, Contact Centers, Cloud Computing, Call Center, Direct Sales, Sales Process, Account Management, CRM, Workforce Management, Channel, New Business Development, Telecommunications, Selling, Call Centers, Unified Communications, Go-to-market Strategy, Lead Generation, Leadership, Strategic Partnerships, Sales Operations, Vendor Management, Business Development, Sales, Analytics, Product Management, VoIP, Strategy, Channel Partners, Managed Services, Networking
Education
College of Saint Benedict and Saint John's University 1988 — 1992
Bachelor's degree, Political Science and Government
College of St. Benedict 1988 — 1992
Bachelor of Science (BS), Political Science and Government
Jason Tate's Altivon Experience March 2014 - July 2014
Job Sr. Manager, Network Operations Center at RaceTrac Petroleum
Industry Telecommunications
Experience
RaceTrac Petroleum July 2014 - Present
Altivon March 2014 - July 2014
Arcus Data Solutions November 2013 - March 2014
Aaron's, Inc. August 2006 - October 2013
Home Buyer's Warranty June 2001 - July 2006
Home Buyer's Warranty 2001 - 2006
MICRO-FIX, Inc. 2001 - 2003
Micro-Plus, Inc. 2000 - 2001
PCD Integration Services (PC Doctors) 1996 - 1999
Skills
Disaster Recovery, Security, Vendor Management, VMware, Process Improvement, IT Management, Active Directory, Windows, SDLC, Cisco Technologies, Cloud Computing, SaaS, Data Center, Contract Negotiation, Agile Project Management, Configuration Management, Software Deployment, Hyper-V, Operating Systems, System Center Products, SAN, Version One, Web Hosting, VoIP, SIP Trunking, Wireless Networking, Aruba Wireless, Firewalls, Networking, Servers, Enterprise Software, Telecommunications, Windows Server, Team Leadership, Microsoft SQL Server, Network Security, Computer Security, Great Motivator, Information Security, Job Coaching, WAN, Integration, Troubleshooting, Microsoft Exchange, Organizational..., Strategic Planning, Infrastructure, Business Continuity, Citrix, Virtualization
Education
Georgia Institute of Technology 1990 — 1996
Bachelor of Industrial Engineering
RaceTrac Petroleum July 2014 - Present
Altivon March 2014 - July 2014
Arcus Data Solutions November 2013 - March 2014
Aaron's, Inc. August 2006 - October 2013
Home Buyer's Warranty June 2001 - July 2006
Home Buyer's Warranty 2001 - 2006
MICRO-FIX, Inc. 2001 - 2003
Micro-Plus, Inc. 2000 - 2001
PCD Integration Services (PC Doctors) 1996 - 1999
Skills
Disaster Recovery, Security, Vendor Management, VMware, Process Improvement, IT Management, Active Directory, Windows, SDLC, Cisco Technologies, Cloud Computing, SaaS, Data Center, Contract Negotiation, Agile Project Management, Configuration Management, Software Deployment, Hyper-V, Operating Systems, System Center Products, SAN, Version One, Web Hosting, VoIP, SIP Trunking, Wireless Networking, Aruba Wireless, Firewalls, Networking, Servers, Enterprise Software, Telecommunications, Windows Server, Team Leadership, Microsoft SQL Server, Network Security, Computer Security, Great Motivator, Information Security, Job Coaching, WAN, Integration, Troubleshooting, Microsoft Exchange, Organizational..., Strategic Planning, Infrastructure, Business Continuity, Citrix, Virtualization
Education
Georgia Institute of Technology 1990 — 1996
Bachelor of Industrial Engineering
Eddie Howard's Altivon Experience November 2009 - Present
Job Senior Account Manager Sales at Altivon
Industry Telecommunications
Experience
Altivon November 2009 - Present
Enterprise Conversion Solutions 2005 - 2009
Method IQ June 2003 - April 2005
QualiSys October 1998 - June 2003
OFNet - Herman Miller January 1997 - August 1998
XEROX January 1996 - December 1996
Reynolds and Reynolds February 1994 - December 1995
Paramount Publishing - Simon & Schuster February 1993 - November 1994
Applied Learning Systems, Inc. 1987 - 1990
Skills
VoIP, Call Center, Sales Management, Customer Service, IVR, Contact Centers, Telecommunications, CRM, Call Centers, Channel, Solution Selling, Integration, Customer Experience, Selling, Avaya, Enterprise Software, Workforce Management, Cross-functional Team..., CTI, Professional Services, Sales, Unified Communications, Managed Services, Direct Sales, SaaS, Cloud Computing, Salesforce.com, Pre-sales, Telephony, Management, Account Management
Education
Jacksonville State University 1969 — 1978
MBA, Business & Economics
jsu 1969 — 1977
mba, BS Mgt & Economics
Altivon November 2009 - Present
Enterprise Conversion Solutions 2005 - 2009
Method IQ June 2003 - April 2005
QualiSys October 1998 - June 2003
OFNet - Herman Miller January 1997 - August 1998
XEROX January 1996 - December 1996
Reynolds and Reynolds February 1994 - December 1995
Paramount Publishing - Simon & Schuster February 1993 - November 1994
Applied Learning Systems, Inc. 1987 - 1990
Skills
VoIP, Call Center, Sales Management, Customer Service, IVR, Contact Centers, Telecommunications, CRM, Call Centers, Channel, Solution Selling, Integration, Customer Experience, Selling, Avaya, Enterprise Software, Workforce Management, Cross-functional Team..., CTI, Professional Services, Sales, Unified Communications, Managed Services, Direct Sales, SaaS, Cloud Computing, Salesforce.com, Pre-sales, Telephony, Management, Account Management
Education
Jacksonville State University 1969 — 1978
MBA, Business & Economics
jsu 1969 — 1977
mba, BS Mgt & Economics
Jill Worley, MBA's Altivon Experience June 1999 - March 2001
Job Project Manager at FDI Planning Consultants, Inc.
Industry Hospital & Health Care
Experience
FDI Planning Consultants, Inc. June 2015 - Present
GARNER RESOURCES September 2014 - June 2015
Attainia September 2013 - September 2014
Attainia August 2002 - August 2013
The Enlightened Heart Books & Gifts November 2000 - December 2002
Altivon June 1999 - March 2001
Innovative Medical Solutions April 1999 - June 1999
Developers Marketing Services September 1998 - March 1999
Parsons September 1997 - July 1998
Mayo Clinic October 1996 - August 1997
Skills
Process Improvement, Healthcare, Healthcare Information..., Contract Negotiation, Strategic Planning, Medical Equipment..., Salesforce.com, Cross-functional Team..., Hospitals, Medical Devices, SaaS, Healthcare Industry, Procurement, Training, Start-ups, Strategy, Business Development, Team Building, Supply Chain Management, New Business Development, Healthcare Consulting, Informatics, Customer Service, Account Management, Business Intelligence, Leadership, Program Management, Strategic Partnerships, Sales, Enterprise Software, Consulting, Marketing, System Administration, Vendor Management, Business Strategy, Product Development, Sales Operations, Integration, Executive Management, Forecasting, Negotiation, Project Management
Education
University of Phoenix 1996 — 1998
Masters, Business Administration
Northern Arizona University, College of Business Administration 1986 — 1991
Bachelor's, Management
FDI Planning Consultants, Inc. June 2015 - Present
GARNER RESOURCES September 2014 - June 2015
Attainia September 2013 - September 2014
Attainia August 2002 - August 2013
The Enlightened Heart Books & Gifts November 2000 - December 2002
Altivon June 1999 - March 2001
Innovative Medical Solutions April 1999 - June 1999
Developers Marketing Services September 1998 - March 1999
Parsons September 1997 - July 1998
Mayo Clinic October 1996 - August 1997
Skills
Process Improvement, Healthcare, Healthcare Information..., Contract Negotiation, Strategic Planning, Medical Equipment..., Salesforce.com, Cross-functional Team..., Hospitals, Medical Devices, SaaS, Healthcare Industry, Procurement, Training, Start-ups, Strategy, Business Development, Team Building, Supply Chain Management, New Business Development, Healthcare Consulting, Informatics, Customer Service, Account Management, Business Intelligence, Leadership, Program Management, Strategic Partnerships, Sales, Enterprise Software, Consulting, Marketing, System Administration, Vendor Management, Business Strategy, Product Development, Sales Operations, Integration, Executive Management, Forecasting, Negotiation, Project Management
Education
University of Phoenix 1996 — 1998
Masters, Business Administration
Northern Arizona University, College of Business Administration 1986 — 1991
Bachelor's, Management
Bud Nugent's Altivon Experience 2009 - 2010
Job Professional Sales Manager for Contact Center Solutions
Industry Computer Software
Experience
Aspect Software January 2015 - Present
ZOLL Medical Corporation April 2013 - December 2014
InVision Software 2010 - March 2013
Altivon 2009 - 2010
IEX, a NICE company 2002 - 2009
CosmoCom 2001 - 2002
TCS Management/Aspect Communications 1992 - 2000
Skills
Call Center, Consultative Selling, Direct Sales, Sales Management, Channel, Selling, Enterprise Software, Sales, SaaS, Cloud Computing, Performance Management, Strategy, Management, Vendor Management, Telecommunications, Contact Centers, New Business Development, Sales Operations, Solution Selling, Professional Services, Channel Partners, Team Building, Business Development, VoIP, Call Centers, Salesforce.com, Negotiation, CRM, Customer Retention, Unified Communications, Business Intelligence, Consulting, Marketing
Education
Suffolk University - Sawyer Business School 1978 — 1981
MBA, Management
University of Colorado Boulder
BA, Psychology
Aspect Software January 2015 - Present
ZOLL Medical Corporation April 2013 - December 2014
InVision Software 2010 - March 2013
Altivon 2009 - 2010
IEX, a NICE company 2002 - 2009
CosmoCom 2001 - 2002
TCS Management/Aspect Communications 1992 - 2000
Skills
Call Center, Consultative Selling, Direct Sales, Sales Management, Channel, Selling, Enterprise Software, Sales, SaaS, Cloud Computing, Performance Management, Strategy, Management, Vendor Management, Telecommunications, Contact Centers, New Business Development, Sales Operations, Solution Selling, Professional Services, Channel Partners, Team Building, Business Development, VoIP, Call Centers, Salesforce.com, Negotiation, CRM, Customer Retention, Unified Communications, Business Intelligence, Consulting, Marketing
Education
Suffolk University - Sawyer Business School 1978 — 1981
MBA, Management
University of Colorado Boulder
BA, Psychology
Robin Chacon's Altivon Experience October 2011 - Present
Job Customer Care Specialist at Altivon
Industry Education Management
Experience
Altivon October 2011 - Present
ESM August 2007 - February 2011
Maxtor 2002 - 2007
EDS 1988 - 2002
Skills
Telecommunications, Active Directory, Troubleshooting, Windows Server, Call Centers, Servers, Technical Support, Windows 7, SharePoint, Vendor Management, VoIP, Cisco Technologies, VMware, Software Documentation, Windows XP, Disaster Recovery, System Administration, Computer Hardware, Microsoft Exchange, Visio
Education
University of Colorado Boulder 1986 — 1988
Altivon October 2011 - Present
ESM August 2007 - February 2011
Maxtor 2002 - 2007
EDS 1988 - 2002
Skills
Telecommunications, Active Directory, Troubleshooting, Windows Server, Call Centers, Servers, Technical Support, Windows 7, SharePoint, Vendor Management, VoIP, Cisco Technologies, VMware, Software Documentation, Windows XP, Disaster Recovery, System Administration, Computer Hardware, Microsoft Exchange, Visio
Education
University of Colorado Boulder 1986 — 1988
Felix Caspari, MBA's Altivon Experience January 2014 - February 2015
Job
Industry Telecommunications
Experience
Natural Partners, Inc. January 2015 - Present
Altivon January 2014 - February 2015
Rinchem September 2012 - January 2014
Rinchem July 2011 - September 2012
Idaho State University August 2010 - July 2011
Idaho State University August 2010 - June 2011
Skills
Project Management, Financial Analysis, Marketing Strategy, Logistics Management, Business Strategy, Strategic Consulting, Market Research, Data Analysis, Teamwork, Foreign Languages, Excel, Word, Access, PowerPoint, Analysis, Microsoft Excel, Process Improvement, Microsoft Word, Microsoft Office, Visio, Management, Business Planning, Financial Reporting, Income Statement, Balance Sheet Review, Microsoft CRM, Operations Management, Business Analysis, Leadership, Social Media
Education
Idaho State University 2010 — 2011
MBA, Project Management
Idaho State University 2008 — 2010
BBA, Finance
Natural Partners, Inc. January 2015 - Present
Altivon January 2014 - February 2015
Rinchem September 2012 - January 2014
Rinchem July 2011 - September 2012
Idaho State University August 2010 - July 2011
Idaho State University August 2010 - June 2011
Skills
Project Management, Financial Analysis, Marketing Strategy, Logistics Management, Business Strategy, Strategic Consulting, Market Research, Data Analysis, Teamwork, Foreign Languages, Excel, Word, Access, PowerPoint, Analysis, Microsoft Excel, Process Improvement, Microsoft Word, Microsoft Office, Visio, Management, Business Planning, Financial Reporting, Income Statement, Balance Sheet Review, Microsoft CRM, Operations Management, Business Analysis, Leadership, Social Media
Education
Idaho State University 2010 — 2011
MBA, Project Management
Idaho State University 2008 — 2010
BBA, Finance