ServiceSource Company
Industry: IT service management company
DescriptionExecutive vice president: Patricia Elias CEO: Gary B. Moore President: Michael Poe Headquarters: Denver, Colorado, United States CFO: Rich Walker SVPs: Chad Lyne, Grant Clarke (Global Operations),
ServiceSource List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at ServiceSource. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,929 ServiceSource employees in database. Find out everything there's to know about ServiceSource employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
ServiceSource Employees
Amherst College July 2015 - Present
Voices from Inside March 2014 - Present
Amherst College, Office of Alumni and Parent Programs April 2014 - July 2015
Baylor University 2011 - 2012
ServiceSource May 2010 - August 2010
Skills
Higher Education, Editing, Student Development, Teaching, Student Affairs, Research, Literature, Student Engagement, Student Leadership, Public Speaking, Community Outreach, Social Media, Nonprofits, Event Planning, Copy Editing, Curriculum Development, Microsoft Office, English Literature, Rhetoric, Data Analysis, Blogging, PowerPoint, Writing, Fundraising, Program Development, Newsletters, Alumni Relations, Alumni Affairs, CMS, Database Administration
Education
Baylor University 2010 — 2012
Master of Arts (MA), English Language and Literature, General
University of Oxford 2008 — 2008
Study Abroad Program, English Literature, Logic, Linguistics
Indiana Wesleyan University 2005 — 2008
Bachelor of Arts (BA), English, Writing
ServiceSource October 2013 - Present
Wyndham Worldwide June 2013 - August 2013
Bonafide Pet Foods, LLC April 2013 - April 2013
The Country Music Association June 2012 - June 2012
Tennessee Repertory Theatre October 2011 - December 2011
Puryear Hamilton Hausman & Wood PLC September 2010 - August 2011
Rhode Island Public Broadcasting Station December 2009 - January 2010
The Company Picnic Company June 2006 - August 2009
Skills
Event Planning, Social Media, Customer Service, Public Relations, Management, Facebook, PowerPoint, Microsoft Office, Social Networking, Microsoft Excel, Public Speaking, Marketing, Event Management, Microsoft Word, Fundraising, Strategic Planning, Research, Editing, Marketing Strategy, Microsoft CRM, BMC Remedy Ticketing..., Campaigns
Education
Belmont University 2011 — 2015
Bachelor of Science (B.S.), Public Relations/Image Management
Rollins College 2005 — 2009
BA, Critical Analysis in the Media, Spanish
ServiceSource November 2011 - Present
Premier Medical Group February 2007 - November 2011
Austin Peay State University August 2006 - May 2011
Skills
Sales Operations, Salesforce.com, Microsoft CRM, Account Management, SaaS, Sales, Sales Process, Customer Service, Siebel, Business Objects, Direct Sales, Solution Selling, Cloud Computing, CRM
Education
Austin Peay State University 2006 — 2011
Bachelors of Business Administration, Business Administration and Management, General
Austin Peay State University 2006 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
ServiceSource January 2014 - Present
Wellbridge March 2012 - January 2014
Princeton Sports September 2010 - August 2011
Ski Haus & Cycleworks November 1999 - March 2010
Under Armour July 2009 - October 2009
Big Vanilla Athletic Club August 2007 - November 2008
Skills
Product Marketing, Marketing, Customer Service, Social Media, Cold Calling, Sales, Facebook, Apparel, Social Media Marketing, Lead Generation, Marketing Strategy, Business Development, Sales Management, Account Management, Trade Shows, Event Planning, Management, Microsoft Office, Inventory Management
Education
Shippensburg University of Pennsylvania 2004 — 2006
B.A., Human Communications Studies / Research
Anne Arundel Community College 2001 — 2003
General Studies / History
Mount Saint Joseph High School 1997 — 2001
College Prep
ServiceSource March 2014 - Present
ServiceSource November 2012 - March 2014
ServiceSource November 2011 - November 2012
Rite Aid August 2008 - November 2011
C&S Wholesale Grocers May 2006 - May 2008
I.g. Burton August 2005 - May 2006
Akron-Summit County Public Library 2002 - 2005
Skills
Onboarding, Human Resources, Employee Relations, Benefits Administration, New Hire Orientations, HR Policies, FMLA, Employee Benefits, Recruiting, Performance Management, Succession Planning, Personnel Management, Workforce Planning, Talent Acquisition, Talent Management, Applicant Tracking..., Interviews, Employment Law
Education
Baldwin-Wallace College 2003 — 2004
Certificate, HR Management
Kent State University 1993 — 2002
BA, History
ServiceSource December 2011 - Present
Nettwerk Music Group January 2010 - May 2010
Bug Music January 2009 - May 2009
Roots Three Music August 2008 - December 2008
Skills
Social Media Marketing, Social Media, Music Industry, Social Networking, Entertainment, Facebook, Event Planning, Pro Tools, Microsoft Office, Marketing, Recording, Online Advertising, Microsoft Excel, Mac, PowerPoint, Sales, Music Production, Online Marketing, Event Management
Education
Belmont University 2006 — 2010
Bachelor of Business Administration, Music Business
Bedroc, Inc. June 2015 - Present
ADP January 2015 - June 2015
United Data Technologies March 2014 - January 2015
ServiceSource October 2013 - March 2014
ServiceSource November 2012 - September 2013
ServiceSource October 2011 - October 2012
ServiceSource September 2010 - October 2011
ServiceSource July 2009 - September 2010
Skills
Sales, Management, Sales Management, Leadership, Training, Forecasting, Customer Retention, Outlook, Sales Process, Solution Selling, Territory Management, Relationship Management, Business Objects, Microsoft Excel, Marketing Strategy, CRM, Team Management, Microsoft Dynamics, Microsoft Word, Customer Satisfaction, Communication, Coaching, Performance Reviews, Internal Communications, Interviewing Skills, SAP GUI, Sales Force Development, Cold Calling, Sales Operations, Sales Management..., Strategy Implementation, Presentations, Productivity Coaching, Training Management, Implementation, Outstanding..., International Sales, Outside Sales, IT Sales, Reseller/VAR Networks, Project Management
Education
Arkansas Tech University 2007 — 2009
Bachelor of Business Administration (B.B.A.), Marketing and Management, 3.0
Arkansas Tech University 2007 — 2009
BSBA Marketing and Management, Business
John Brown University 2006 — 2007
Music and Worship Ministry
NorthWest Arkansas Community College 2005 — 2006
Green Revolution Cooling August 2015 - Present
Green Revolution Cooling November 2013 - Present
Vineyard Power May 2012 - October 2013
Martha's Vineyard Community Services June 2012 - August 2013
The BizWorld Foundation November 2011 - April 2012
Environmental Defense Fund May 2011 - October 2011
ServiceSource February 2011 - May 2011
American Conservation Experience September 2010 - October 2010
Vineyard Power February 2010 - September 2010
The Vineyard Energy Project May 2009 - August 2009
Skills
Non-profits, Research, Data Analysis, Microsoft Excel, Microsoft Office, Sustainability, Public Speaking, Community Outreach, PowerPoint, Social Media, Fundraising, Editing, Grant Writing, Nonprofits, Event Planning, Salesforce.com, Project Management, Event Management, Budgets, Volunteer Management, Management, Energy Efficiency, Entrepreneurship, Business Development, Start-ups, Renewable Energy, Advertising, Grants, Recruiting, Analysis, Public Relations, Program Management, Sales, Corporate Social..., Policy, Leadership
Education
Bentley University 2007 — 2009
Bachelor of Science, Managerial Economics; Entrepreneurial Studies December 2009
Iron Edison Battery Company September 2011 - Present
ServiceSource August 2006 - April 2011
Marriott International August 2004 - August 2006
Education
University of Denver 2011 — 2012
Masters of Applied Science, Environmental Policy and Management, 3.6 (A)
Appalachian State University 2000 — 2004
Bachelor of Science in Business Adminstration, Hospitality and Tourism Management
OtterBase February 2015 - Present
Dell June 2011 - January 2015
ServiceSource February 2010 - June 2011
Skills
VMware, Salesforce.com, Management, Sales, New Business Development, Cloud Computing, Process Improvement, Solution Selling, Direct Sales, SaaS, Enterprise Software, Data Center, Sales Operations, Storage, Business Strategy, SharePoint, Virtualization, Vendor Management, CRM, Sales Process, Disaster Recovery, Managed Services, Networking, Account Management, Business Intelligence, Channel Partners
Education
Auburn University 2005 — 2009
Marketing
Martin Luther King Magnet High School
ServiceSource October 2012 - Present
Air Products and Chemicals July 2011 - August 2012
Skills
Cold Calling, Sales, Customer Service, Customer Satisfaction, Microsoft Office, PowerPoint, Outlook, Teamwork, Microsoft Excel, Microsoft Word, Account Management, Marketing, Social Networking, Social Media, Salesforce.com
Education
Auburn University 2007 — 2011
Bachelor's degree, Psychology, 3.43
ServiceSource November 2000 - Present
InterMediaPost May 2000 - October 2000
Dialogic June 1998 - May 2000
Skills
Enterprise Software, Business Development, SaaS, Cloud Computing, Sales Process, Salesforce.com, CRM, Professional Services, Solution Selling, Account Management, Channel Partners, Strategic Partnerships, Direct Sales, Outsourcing, Sales Operations, Sales Management, Sales, B2B, Go-to-market Strategy, Management, Strategy
Education
Bentley University
Regions Bank December 2014 - Present
ServiceSource July 2014 - November 2014
Dillards May 2008 - July 2014
Wurzburg June 2005 - February 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Windows, Outlook, Photoshop, Leadership, Oral & Written..., Merchandising, Building Relationships, Interdepartmental..., Long-term Customer..., Customer Support, CRM, Creativity, Critical Thinking, Sales
Education
Andrews University 1999 — 2001
Business/Photography
ServiceSource April 2014 - Present
Expo Center of Taylor County September 2012 - Present
World Vision USA February 2014 - March 2014
Camp Electric July 2013 - July 2013
Rockin' C Ranch May 2012 - August 2012
Camp Berachah May 2009 - July 2011
Skills
Team Leadership, Flexibility, Adaptability, Empathy, Entertainment, Listener, Fast Learner, High level of initiative, Event Planning, Teaching, Agriculture, Fundraising, Creative Problem Solving, Committment, Team Building, Nonprofits, Critical Thinking, Microsoft Word, PowerPoint, Social Media, Microsoft Office, Leadership, Customer Service, Microsoft Excel, Research
Education
Abilene Christian University 2011 — 2013
Bachelor of Science (BS), Agricultural Business
Green River Community College 2009 — 2011
Associate of Arts (A.A.)
MuleSoft Inc February 2014 - Present
C9 January 2013 - February 2014
ServiceSource January 2010 - December 2012
ServiceSource May 2007 - January 2010
Oracle Corporation November 2006 - May 2007
Oracle Corporation February 2006 - November 2006
Siebel Systems September 2004 - February 2006
Upshot Corporation January 2002 - September 2004
MetaBlue, Inc. November 1998 - February 2002
Broadway Interactive Group November 1996 - November 1998
Skills
SaaS, Enterprise Software, Cloud Computing, Solution Selling, Salesforce.com, CRM, Sales Management, Product Management, Business Intelligence, Market Analysis, Financial Modeling, International Sales, B2B software, Account Management, Strategy, Leadership, Sales, Go-to-market Strategy, Strategic Partnerships, Business Development, Entrepreneurship, Selling, Professional Services
Education
City University of New York-Baruch College
Iteration One June 2012 - Present
One World Labs February 2014 - May 2015
ServiceSource November 2012 - February 2014
EffectiveUI January 2007 - October 2012
Webolutions Inc. July 2000 - January 2007
Media Dynamics July 1998 - July 2000
Skills
User Experience, Interaction Design, User Interface Design, User Interface, Information Architecture, User-centered Design, User Experience Design, Flash, Wireframes, User Research, Experience Design, Flex, User Scenarios, Web Design, Visual Design, Wire Framing, Heuristic Evaluation, Persona, Customer Insight, Mobile Design, Storyboarding, Information Design, Usability, Paper Prototyping, Card Sorting, Research, Service Design, Concept Design, Contextual Inquiry, Android, iOS, Mobile Applications, Task Analysis, Front-end, Mobile Devices, Usability Testing, Heuristic Analysis, Logo Design, Axure, OmniGraffle, Site Maps, Usability Engineering, CSS, Rapid Prototyping, Design Thinking, Design Strategy, HTML 5, Web Applications, iPhone, HTML5
Education
Art Institute of Colorado 1996 — 2000
Bachelor, 3D Animation & Motion Design, 3.9
ServiceSource May 2014 - Present
Karen Waldrup Music August 2012 - December 2012
Music Business Architects August 2010 - May 2011
Skills
Teaching, Public Speaking, Singer-songwriter, Entertainment Industry, Marketing, Branding & Identity, Music Publicity, Social Media Marketing, Marketing Event Planning, Publicity, Copyright Law, Education, Team Management, Networking, Mission Work, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, HTML, Event Planning
Education
Belmont University 2011 — 2013
Bachelor of Science (BS), Entertainment Industry Studies
Belmont University 2007 — 2013
Bachelor's Degree, Entertainment Industry Studies
Belmont University
Minor, Education
NAVEX Global October 2015 - Present
The Network April 2015 - September 2015
The Network March 2014 - March 2015
ServiceSource April 2011 - March 2014
Wells Fargo October 2010 - April 2011
Skills
Microsoft Excel, Cloud Computing, Salesforce.com, Customer Service, PowerPoint, Enterprise Software, Work Ethic, Microsoft Office, Leadership, Sales, Analytics, Account Management, Business Development, Business Strategy, Market Research, Management, Sales Operations, Cold Calling, CRM
Education
Auburn University 2006 — 2010
BS, Finance
ServiceSource July 2013 - Present
National Jewish Health September 2012 - April 2013
Starbucks March 2008 - September 2012
Skills
Microsoft Office
Education
Biola University 2006 — 2010
Bachelor of Science (BS), Biological and Physical Sciences
Choptank Transport May 2015 - Present
Moore & Scarry Advertising June 2014 - May 2015
Moore & Scarry Advertising March 2014 - June 2014
Moore & Scarry Advertising January 2014 - March 2014
ServiceSource August 2013 - January 2014
Hollister Incorporated May 2012 - August 2012
Skills
Time Management, Microsoft Excel, Microsoft Word, Microsoft Office, Teamwork, Customer Service, Social Media Marketing, Team Leadership, Organization Skills, Sales, Maintenance & Repair, Cisco Technologies, Marketing, Online Advertising, Advertising, Smartnet, Determination, Customer Relations, Communication, Online Marketing, Mac OS X, Basic Computer Skills, Maintenance, Retail, OS X, Management, Social Media, Business Strategy, PowerPoint, Facebook, Social Networking, Public Speaking, Event Planning, Logistics, Logistics Management, Freight Brokerage
Education
Ball State University 2009 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General, Senior
Northeastern High School 2005 — 2009
High School Honors Diploma
Novitex Enterprise Solutions June 2014 - Present
Canon Business Process Services, Inc. 2012 - Present
FedEx Office March 2011 - February 2013
ServiceSource April 2006 - May 2010
Skills
Office Administration, Consulting, Mailroom Operations, Customer Service, Invoicing, Outlook
Education
ITT Technical Institute-Hanover 2012 — 2014
Networking Security Administrator, Network and System Administration/Administrator
Anne Arundel Community College 2011 — 2012
Graphic Design, Graphic Design
Brown Mackie College-Atlanta
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Home March 2013 - Present
Ashkenaz Music & Dance Community Center March 2013 - May 2013
Merrill Gardens February 2013 - May 2013
ServiceSource February 2010 - May 2013
N/A January 2004 - May 2009
Skills
Team Building, Team Leadership, Team Management, Skilled Communicator, French, Microsoft Office, Excel, Oracle Applications, SharePoint, Salesforce.com, Calm Under Pressure, Sales Support, Staff Training, Hatha Yoga, Organizational Change, Process Improvement, Microsoft Excel
Education
Purusha Yoga School 2012 — 2014
500 hour Yoga Therapy Certification, Hatha Yoga
State University of New York at Binghamton 2006 — 2009
Bachelor of Arts, French Language and Literature, 3.7
ForeSite Towers, LLC. August 2013 - Present
MedAssist, a Firstsource company February 2013 - July 2013
ServiceSource October 2011 - October 2012
Skills
Process Improvement, Management, Salesforce.com, Forecasting, Account Management, Contract Negotiation, Business Analysis, Social Media, Sales, Time Management
Education
Auburn University 2007 — 2011
Bachelor of Science (B.S.), Finance, General
ServiceSource November 2014 - Present
D'Addario & Company, Inc. August 2013 - November 2014
Coby Electronics July 2004 - July 2013
Skills
Accounting, Financial Accounting, Auditing, Financial Reporting, Microsoft Excel, Budget Process, General Ledger, Budgets, Cash Management, Forecasting, Sarbanes-Oxley Act, US GAAP, Hyperion Enterprise, Internal Controls, Financial Audits, Sarbanes-Oxley, GAAP, Accounts Payable, Management, Financial Analysis, QuickBooks, Finance, Internal Audit, Account Reconciliation, Financial Statements, Budgeting
Education
City University of New York-Baruch College - Zicklin School of Business
BBA, Accountancy
ServiceSource October 2012 - Present
ServiceSource January 2012 - August 2012
Clarksville Department of Electricity August 2010 - January 2012
Old Navy July 2007 - May 2011
Keller Williams Realty May 2008 - October 2008
Skills
Sales, Customer Satisfaction, Customer Service, Account Management, Outlook, Marketing, Customer Experience, Technical Support, Advertising, Hiring, Leadership, Team Building, Retail, Team Leadership, Market Research, Sales Management, Retail Sales, Sales Process, Call Center, Recruiting, Process Improvement, Strategic Planning, Selling, Customer Retention, CRM, Analysis, Forecasting, Social Media, Microsoft Office, Direct Sales, Microsoft Word, Coaching, Data Analysis, Sales Operations, Social Networking, Access, Training, Marketing Strategy, Public Relations, Social Media Marketing, Visual Merchandising, Networking, Time Management, Facebook, New Business Development, Management, Marketing Communications, Teamwork, PowerPoint, Merchandising
Education
Austin Peay State University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Marketing
And Them. February 2007 - Present
Marin Home 2011 - Present
ServiceSource July 2007 - August 2009
ServiceSource January 2006 - July 2007
ServiceSource May 2005 - January 2006
GreenPoint Mortgage 2004 - 2005
The Gersh Agency 2002 - 2004
New Line Cinema June 2000 - August 2000
Skills
Graphic Design, Corporate Identity, Illustrator, Logo Design, Typography, Photoshop, Account Management, Sales Management, Strategic Planning, InDesign, Forecasting, Team Management, Strategic Partnerships, Publication Development, Data Analysis, Trend Analysis, Customer Relations, Excel, PowerPoint, Word, Problem Solving, Social Media, Brand Management, Brand Asset Management, Creative Direction, Advertising, Marketing, Branding & Identity, CRM, Strategy, Market Research, Visual Communication, Photography, Sales Operations
Education
University of Southern California - Marshall School of Business 1998 — 2002
BS, Business Administration, Global Marketing & Management
Schule für Gestaltung Basel 2010 — 2010
Graphic Design & Visual Communication
California College of the Arts 2009 — 2010
Graphic Design
Marin Catholic
Regency Energy Partners, LP August 2014 - Present
Freelance Marketing and Graphic Design August 2010 - Present
Alabama College of Osteopathic Medicine December 2012 - June 2014
A.P.I. Solutions, Inc October 2011 - November 2012
Simplex Healthcare October 2010 - October 2011
ServiceSource January 2010 - October 2010
Skills
Healthcare, Sales Operations, Account Management, Sales, Direct Sales, Sales Management, Marketing, Pharmaceutical Industry, Team Building, New Business Development, Team Leadership, Marketing Strategy, Customer Service, Management, Hospitals, Selling, Cold Calling, Social Media, Leadership, Project Management, Process Improvement
Education
Auburn University 2005 — 2009
Bachelor of Science, Marketing
ServiceSource April 2014 - Present
ServiceSource July 2012 - April 2014
Peoplelink October 2011 - July 2012
Asurion May 2010 - October 2011
Skills
Customer Service, Call Centers, Microsoft Office, Salesforce.com, Administrative..., CRM, Sales Support, Quality Assurance, Training, Onboarding, Interviewing Skills, Time Management, Presentations, Customer Experience, Customer Satisfaction, Organizational..., Process Improvement, Process Management, Team Effectiveness, Mentoring, Coaching, Reporting, Communication, Conducting Meetings, Project Planning, Project Management, Sales Operations
Education
Bethel College (TN) 2002 — 2006
Bachelor of Science (BS), Oranizational Mgmt.
Tractor Supply Company August 2014 - Present
Tractor Supply Company January 2013 - August 2014
Frist Center for the Visual Arts March 2010 - April 2013
ServiceSource June 2011 - December 2012
ServiceSource February 2010 - May 2011
United Recovery Services, Inc. February 2009 - July 2009
United Recovery Services, Inc. September 2006 - February 2009
Skills
PowerPoint, Customer Service, Microsoft Excel, Microsoft Office, Social Media, Salesforce.com, Sales Management, Sales, Data Analysis, Process Improvement
Education
Belmont University - Jack C. Massey Graduate School of Business 2010 — 2012
Master of Business Administration (M.B.A.)
The Ohio State University 2002 — 2005
History
Emma, Inc December 2014 - Present
Freelance Graphic and Web Design Services June 2011 - Present
ServiceSource December 2012 - September 2013
Southwestern Consulting June 2012 - September 2012
Big Yellow Dog Music January 2012 - May 2012
Nordstrom September 2011 - December 2011
Bread & Company March 2011 - August 2011
Skills
Graphic Design, Songwriting, Microsoft Office, Logic Pro, Reason, Writing, Web Design, Musicianship, Outstanding Customer..., Audio Engineering, A&R, Web Development
Education
Nashville Software School 2013 — 2014
Cohort 3 Graduate, Web Development
Belmont University 2008 — 2012
BA, Music Business, Songwriting, Honors
Regency Beauty Institute July 2012 - Present
ServiceSource February 2012 - June 2012
Nashville Sounds Baseball January 2010 - September 2011
MARS: Marketing Assistance and Research Solutions September 2008 - December 2009
Fargo-Moorhead RedHawks May 2009 - September 2009
Bemidji State University May 2008 - September 2008
Skills
PowerPoint, Marketing, Customer Service, InDesign, Market Research, Social Media Marketing
Education
Regency Beauty Institute-Minnetonka 2013 — 2014
Cosmetology
Bemidji State University 2006 — 2009
Bachelor of Science, Marketing Communications; Mass Communications
ServiceSource June 2015 - Present
Deer Run Retreat Center February 2009 - June 2015
Dell July 2013 - May 2015
IBEX Global April 2012 - July 2013
Middle Tennessee State University August 2011 - December 2011
Columbia State Community College January 2011 - May 2011
Home Depot January 2010 - July 2010
Wiremasters Inc July 2004 - February 2009
Wisconsin Academy July 2000 - June 2004
Campion Academy August 1998 - June 2000
Skills
Public Speaking, Teaching, Non-profits, Higher Education, Curriculum Design, Community Outreach, Leadership Development, Research, Social Media, Fundraising, Youth Ministry, Event Planning, Management, Theology, English, Program Evaluation, Project Planning, Nonprofits, Editing, Event Management, Team Building, Curriculum Development, Social Media Marketing, Microsoft Word, Microsoft Excel, Public Relations, Qualitative Research, Staff Development, Volunteer Management, Budgets, Classroom, Outlook, Creative Writing, Program Management, Training, Coaching, Workshop Facilitation, Team Leadership, System Administration, Adult Education, Distance Learning, Healthcare, Strategic Planning, Organizational..., Educational Leadership, Youth Mentoring, Microsoft Office, Leadership, Sales, Customer Service
Education
American Military University 2011 — 2011
Masters of Arts, History
Andrews University 2001 — 2005
Masters of Arts, Education
Southern Adventist University 1992 — 1997
BA, Religious Studies
ADP April 2015 - Present
ServiceSource July 2013 - Present
The Bridal Collection January 2013 - July 2013
Alliance Academy International August 2009 - January 2010
Skills
Salesforce.com, Oral & Written..., Spanish, Public Speaking, Social Media, Leadership, Microsoft Excel, Microsoft Office, Sales, Customer Service, Forecasting, CRM Databases, Oracle Database
Education
Azusa Pacific University 2008 — 2012
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies concentration:spanish
Universidad Nacional Evangélica, Extensión Santo Domingo 2011 — 2011
Spanish immersion program, Spanish Language and Literature
NashvilleTails.com January 2014 - Present
Property Management January 2014 - Present
Oak Hill School August 2013 - Present
ServiceSource June 2012 - January 2014
Moxy January 2012 - June 2012
ESPACES, Inc. January 2011 - November 2011
Emma, Inc September 2010 - March 2011
PMA Literary and Film Management, Inc. June 2010 - August 2010
Her Nashville Magazine June 2008 - August 2008
Belmont University Entrepreneurship Department January 2008 - May 2008
Skills
Writing, People, Sales, Salesforce.com, Marketing, Social Networking, SaaS, Social Media, Competitive Analysis, Customer Service, Advertising, Entrepreneurship, Interviews, Editing, Networking, Selling, PowerPoint, Retail, Leadership, CRM, Management, Cold Calling
Education
Belmont University 2006 — 2010
BBA, Major: Entrepreneurship, Minors: Spanish and English Writing
ServiceSource April 2015 - Present
www.amostunlikelyathlete.com December 2012 - Present
The Active Network August 2013 - April 2015
Deloitte & Touche October 1999 - August 2013
Skills
PMO, Business Process..., Strategy, Project Management, Business Analysis, Leadership, Change Management, Project Portfolio..., IT Strategy, SDLC, Requirements Analysis, Requirements Gathering, Enterprise Architecture, Program Management, Business Process, Agile Methodologies, Management Consulting, Business Transformation, PMP, ITIL, Business Intelligence, Consulting, Team Building, SharePoint, Vendor Management, Team Leadership, Process Improvement, Process Engineering
Education
Austin Peay State University
M.A., Strategic Leadership
The University of Memphis
Bachelor of Arts (B.A.), English
Airbnb June 2014 - Present
ServiceSource January 2013 - May 2014
C3 Energy January 2010 - December 2012
The Apache Software Foundation July 2008 - January 2011
Intalio March 2008 - December 2009
Calypso Technology May 2007 - February 2008
Murex April 2005 - April 2007
Société Générale Asset Management November 2003 - April 2005
Ipsogen January 2002 - August 2003
Skills
Java, Ruby, JavaScript, Cassandra, Buildr, Hibernate, REST, Web Services, Zookeeper, Git, Bash, Scalability, JVM, Jenkins, Puppet, Unix, Server Architecture, NoSQL, Amazon Web Services..., Scala, Sailing, Node.js, Linux, MongoDB, XML, SOA, JSON, Apache, Java Enterprise Edition, Chef, Integration, Architectures
Education
Ecole Centrale de Marseille 2000 — 2003
Master, Computer Science
Amazon.com October 2012 - Present
Goldey Beacom College April 2012 - Present
Integrity Staffing Solutions November 2011 - December 2011
ServiceSource July 2011 - October 2011
ServiceSource 2008 - 2011
ServiceSource 2008 - 2011
Westminster Presbyterian Church November 2010 - December 2010
ServiceSource 2002 - 2008
MS Society August 2002 - October 2002
Capital One (formerly HSBC) September 1992 - September 2002
Skills
Computer Maintenance, Internet Research, Microsoft Windows 98, Microsoft Office, Art, Mac OS X, Clerical Skills, Software Installation, Hardware Installation, Mailroom, Windows XP Professional, Sorting, Packaging, Document Scanning, Barcode Scanning, Call Center, Credit Analysis, Deliveries, Attendance, Attention To Detail, Hard Worker, Self Driven, Data Entry, Writing, Customer service, Documentation, Excel, Education, Internet, outlook, Powerpoint, Word, Teamwork, Teaching, Facebook, Billing, Operating Systems, Supervisory Skills, Internet Services, Microsoft Word, Customer Service, PowerPoint, Microsoft Excel, Outlook, Nonprofits, Software Documentation, Time Management, Event Management, Leadership, Windows
Education
Goldey-Beacom College 2014 — 2014
Microsoft Excel 2013, A+
Goldey Beacom College 2012 — 2012
Microsoft Access 2010, A+
ServiceSource 2002 — 2002
Certificate, General Clerical
Widener University-Delaware Campus 1998 — 2000
Associates, Accounting
Everest Institute-Fort Lauderdale 1990 — 1992
Bachelor of Business Administration (BBA), Business Administration and Management, General
St. Marks High School 1984 — 1988
Diploma
National Council of State Housing Agencies May 2014 - Present
American Association of Community Colleges 1999 - May 2014
ServiceSource 1996 - 1999
Skills
Higher Education, Strategic Communications, Marketing Communications, Strategic Planning, Social Media Marketing
Education
American University 1995 — 1996
MA, Public Communication
Simmons College 1986 — 1990
BA, Art History and Communications
Georgetown University Center for Professional Development 2004 — 2005
Certificate, Senior Exective Leadership
Association of Fundraising Professionals 2013 — 2013
AFP Fundamentals of Fundraising Certificate
VF Imagewear September 2015 - Present
Wildhorse Saloon / Gaylord Entertainment August 2007 - Present
ServiceSource September 2011 - September 2015
RGK Entertainment Group July 2009 - August 2010
RGK Entertainment Group August 2008 - May 2009
West End Enterprises August 2007 - May 2009
Universal Music Group May 2008 - August 2008
Skills
Music Industry, New Media, Entertainment, Recording, Singing, Sales, Event Management, Artist Management, Songwriting, Social Media, Music, Event Planning, Social Networking, Social Media Marketing
Education
Belmont University 2007 — 2009
Bachelors of Business Administration, Music Business
BlockCypher December 2013 - Present
Joyent September 2013 - Present
MommaZoo April 2011 - Present
The Apache Software Foundation 2007 - Present
ServiceSource March 2012 - August 2013
C3, LLC August 2009 - February 2012
Intalio June 2006 - August 2009
Societe General Asset Management May 2005 - January 2006
Presse Informatique December 2004 - May 2005
BNP Paribas April 2004 - November 2004
Skills
Javascript, Java, Ruby, Ruby on Rails, Node.js, Cassandra, MongoDB, SQL, BPEL, WS-*, REST, HTTP, Haskell, ANTLR, JavaScript, Web Services, SOA, Architecture, Software Development, Java Enterprise Edition, EJB, SaaS, Architectures, Open Source, Agile Methodologies
Education
Ecole des Mines d'Alès 1996 — 2000
Diplome d'Ingenieur (~ Masters' Degree)
BCM May 2014 - Present
ServiceSource March 2012 - Present
West Jackson Baptist Church June 2013 - August 2014
Belmont University August 2010 - May 2011
Belmont University August 2009 - December 2010
Skills
Music Theory, Orchestral Music, Conducting, Audio Engineering, Choral, Musician - Vocalist, Teaching - Music Theory, Bookkeeping
Education
Belmont University 2009 — 2011
Master of Music, Music Education
Union University 2004 — 2008
Bachelor of Music, Church Music
ettain group September 2012 - Present
ServiceSource February 2011 - July 2012
KVBPR (Katcher Vaughn & Bailey Public Relations) October 2010 - December 2010
Carolinas Healthcare System May 2010 - August 2010
American Red Cross January 2010 - May 2010
Sister Act Boutique June 2008 - May 2010
Anderson Group PR June 2009 - August 2009
Education
Appalachian State University 2006 — 2010
ServiceSource March 2012 - Present
Einstein Noah Restaurant Group, Inc. May 2010 - March 2012
Vail Resorts October 2008 - May 2010
Mercury Companies February 2006 - October 2008
Adoption Options August 2001 - February 2006
Skills
Onboarding, Employee Benefits, Integrity, HRIS, Human Resources, Superior Work Ethic, Benefits Administration, Deferred Compensation, Personnel Management, PeopleSoft, Executive Pay, ADP Payroll, Applicant Tracking..., Payroll, Employee Relations, Succession Planning, Outlook, Performance Management
Education
World at Work 2009 — 2011
CBP, Certified Benefits Professional
University of Denver 2001 — 2002
Masters
Azusa Pacific University 1997 — 2001
Bachelors
Kim Serveau Photography 2009 - Present
ServiceSource April 2006 - April 2012
State Farm Insurance September 2003 - March 2006
Education
Arizona State University 1999 — 2003
B.S., Psychology, Business
Emma, Inc May 2015 - Present
REI October 2014 - Present
Pacific Crest Trail March 2014 - August 2014
Jingshan Middle School August 2013 - December 2013
ServiceSource November 2011 - August 2013
Europe July 2011 - August 2011
Comdata August 2010 - June 2011
Omnicare Inc. April 2010 - August 2010
Towne Park August 2009 - April 2010
Austin Peay State University January 2007 - May 2009
Skills
Microsoft Office, Customer Service, Microsoft Word, Event Planning, Public Speaking, Leadership, Team Building, Research, Social Media, PowerPoint, Salesforce.com, Payments, Teaching
Education
Austin Peay State University 2006 — 2009
Bachelor of Business Administration (B.B.A.), Management and Finance
ServiceSource September 2010 - Present
Skills
Salesforce.com, SaaS, CRM, Account Management, Cloud Computing, Business Intelligence, Enterprise Software, Solution Selling, Management, Team Leadership, IT Management, Web Applications, Project Management, Change Management, Team Management
Education
Bethel University, College of Professional Studies 2012 — 2014
Principle Solutions Group (Contractor for Expeditors International of Washington, Inc.) April 2015 - August 2015
Group O (Contractor for AT&T) March 2014 - April 2015
Insight Global (Contractor for ING Investment Management) September 2013 - March 2014
Group O (Contractor for AT&T) May 2013 - September 2013
WEX Inc. (NYSE: WEX)/ Fleetone June 2012 - May 2013
ServiceSource February 2012 - June 2012
BMI January 2011 - February 2012
MedQuist May 2008 - June 2010
Spheris May 2008 - June 2010
Consolidated Graphics June 2007 - May 2008
Skills
Healthcare Information..., SQL, Project Management, Computer Hardware, SharePoint, Analysis, Troubleshooting, Visio, Microsoft Office, Business Analysis, Microsoft SQL Server, Business Intelligence, Integration, Windows Server, Leadership, Databases, Technical Support, Testing, Servers, SSRS, SSIS, Stored Procedures, Software Documentation, Quality Assurance, Networking, Software Development, Requirements Analysis, Program Management, Visual Basic, Business Process, Access, Data Analysis
Education
Auburn University 2002 — 2007
B.S. Business Administration, Information System Management
Sidney Lanier High School 1998 — 2001
Advanced Studies
HOSTING March 2014 - Present
HOSTING March 2014 - August 2014
One World Labs April 2013 - January 2014
Cybertap Security October 2012 - April 2013
Merlin International August 2010 - October 2012
ServiceSource January 2010 - August 2010
Mayer Brown May 2007 - September 2007
Golf Galaxy April 2004 - September 2007
Skills
Cloud Computing, Managed Hosting, Software as a Service..., Infrastructure as a..., Platform as a Service..., Virtualization, Salesforce.com, Security, Lead Generation, Sales, Management, Computer Security, Selling, Penetration Testing, Sales Management, Integration, SaaS, Enterprise Security, IT Security Assessments, Information Security, Web Design, Counterintelligence, Big Data, VMware, Disaster Recovery, Web Application Security, Enterprise Software, Data Center, Networking, Leadership, Business Development, Information Technology
Education
Principia College 2005 — 2009
B.A., Political Science, Asian Studies
Beijing University of Technology 2008 — 2008
Basic Mandarin Proficiency
Tiny's Construction, LLC August 2015 - Present
Orrex Medical Technologies, LLC February 2015 - July 2015
ServiceSource November 2014 - February 2015
AP Medical, LLC July 2013 - February 2015
IKON Construction, Inc. February 2008 - December 2011
OfficeMax August 2006 - February 2008
Skills
Construction Accounting, Bookkeeping, Contract Administration, Accounting Software..., Sales & Use Tax, Auditing, Microsoft Office, Peachtree, QuickBooks, Customer Service, Inventory Management, Accounting Applications, Accounts Receivable, Contract Management, PowerPoint, Finance, Financial Reporting, Account Reconciliation, Accounting, Financial Accounting, Financial Analysis, Forecasting, General Ledger, Internal Controls, Tax Preparation, P&L, Time Management, Financial Statements, GAAP, Budgets, Strategic Planning
Education
Belmont University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Accounting
Yavapai College 2006 — 2008
Accounting
Christian Brothers University 2002 — 2003
Business Finance
ServiceSource July 2008 - Present
ServiceSource July 2008 - Present
Beau Jo's Management June 2003 - January 2008
The Cheesecake Factory April 1997 - April 2003
Skills
Microsoft Excel, Troubleshooting, Microsoft CRM, Business Objects, Account Management, Sales, Customer Service, Sales Process, Direct Sales, Sales Management, Customer Satisfaction, Training, Team Management, Business Process..., Management, Social Media, Leadership
Education
Art Institute of Colorado 2000 — 2001
Associates of Applied Science, Web Design
University of Denver 1995 — 1997
Bachelor's of Arts, Music Technology
Hennessy Industries April 2015 - Present
Stacey Campbell Designs January 2011 - Present
ServiceSource May 2013 - April 2015
ServiceSource September 2011 - May 2013
The MInt Museum May 2007 - July 2007
Skills
Adobe Creative Suite, InDesign, Typography, Illustrator, Graphic Design, Adobe Acrobat, Photoshop, Customer Service, Advertising, Microsoft Word, Time Management, Sales Process, Marketing, Final Cut Pro, Microsoft Excel, Flash, Adobe Photoshop, LiveType, DVD Studio Pro, Organizational..., CSS, Adobe Illustrator, Adobe InDesign, Adobe Flash, Adobe AfterEffects, Adobe Dreamweaver, Mircrosoft Powerpoint, Problem Solving, Dreamweaver, Mac, Management, Social Media, Salesforce.com, Sales, Photography, MS Dynamics, Kaizen, Administration
Education
Appalachian State University 2008 — 2011
BFA, Graphic Design
Central Piedmont Community College 2006 — 2007
AAS, Advertising + Graphic Design
AppDynamics December 2014 - Present
ServiceSource March 2014 - November 2014
Silver Spring Networks August 2012 - March 2014
PricewaterhouseCoopers August 2010 - August 2012
Dynatest Engenharia June 2007 - August 2009
Skills
Financial Analysis, Auditing, Financial Reporting, TM1, Financial Modeling, Equity Valuation, Financial Forecasting, Microsoft Office, Navision, Excel, PowerPoint, US GAAP reporting, Variance Analysis, Financial Statements, Sarbanes-Oxley Act, Corporate Finance, Revenue Recognition, US GAAP, Microsoft Excel, GAAP, Accounting, Forecasting, Finance, Analysis, Internal Controls, Financial Accounting, Leadership, Cash Flow
Education
Stanford University 2015 — 2015
Continued Professional Education, Selling & Marketing SaaS to the Enterprise
Investment Banking Institute Business School Pty Ltd 2013 — 2013
NA, Business Models / Financial modeling
UC Santa Cruz 2006 — 2010
BA, Business Management Economics
Viewpoint School
ServiceSource February 2012 - September 2012
Wuhan Technical College February 2009 - June 2011
Centennial Medical Center July 2008 - August 2008
Family Clinic May 2006 - September 2006
Middle Tennessee Medical Center August 2002 - April 2003
Education
Arkansas Tech University
Health Information Management, Physical and Life sciences, Medical Information Systems, Management, Accounting
RiskIQ May 2015 - Present
Rocket Fuel Inc. October 2012 - April 2015
Advent Software March 2012 - August 2012
ServiceSource September 2011 - March 2012
Ex'pression College March 2011 - July 2011
Microsoft May 2007 - January 2009
University of Phoenix September 2004 - October 2005
Life Chiropractic College West June 2000 - January 2003
Skills
Data Entry, Management, Marketing, Sales, Databases, Customer Service, Salesforce.com, Sales Operations, Analysis, Access, Data Analysis, Finance, Microsoft Excel, Microsoft Office, PowerPoint, Project Management, Analytics, Microsoft Word, Outlook, CRM, Social Media, Business Process
Education
Academy of Art University 2001 — 2004
TV/Motion Pictures
Melaleuca:The Wellness Company April 2015 - Present
Self September 2012 - Present
Office Team August 2011 - Present
Elavon, Inc. July 2012 - July 2015
Advantage Staffing Inc. January 2012 - July 2012
ServiceSource February 2011 - May 2011
Blockbuster August 2010 - February 2011
Rocky Mountain Regional Casu September 2008 - April 2009
Dalbey Education Institute April 2008 - June 2008
QC Data April 2007 - April 2008
Skills
Data Entry, Contract Management, Adobe Acrobat, Editing, Internet, Typing, Project Management, Office 2010, Technical Support, C++ Language, Visual Studio, File Systems, Microsoft office 2010, 73 wpm touch, Microsoft Office, Linux, Unix, Gimp, Inventory Control, Cash Handling, Report Generation, Credit Card Transaction..., Acquiring, Ruby on Rails, Leadership, Inspiration, Agent for Change, Software Documentation, Microsoft Excel, Customer Service, Training, Process Improvement, Call Centers, Team Leadership, Management, Strategic Planning, Business Analysis
Education
American InterContinental University 2015 — 2017
Bachelor, Business Management
Colorado Technical University 2012 — 2015
Bachelor of Science (B.S.), Computer Science
Eaglecrest High School 1997 — 2001
Diploma, General
It Works Global November 2013 - Present
ServiceSource November 2010 - Present
IDR, Inc. July 2010 - December 2010
Bethel College MBA August 2009 - July 2010
Country Music Hall of Fame and Museum January 2008 - June 2008
Skills
Leadership, Recruiting, Cold Calling, Applicant Tracking..., Salesforce.com, Talent Acquisition, Technical Recruiting, CRM, Interviews, Internet Recruiting, Building Relationships, Onboarding, Human Resources, Sourcing, Temporary Placement, Contract Recruitment, Social Networking, SaaS, Screening Resumes, PowerPoint, Microsoft Office, Microsoft Excel
Education
Bethel College 2009 — 2011
Masters, Business Administration - MBA
Middle Tennessee State University 2006 — 2008
Bachelors, Business Administration and Marketing
University of Tennessee-Knoxville 2003 — 2006
Marketing
GFI Software September 2013 - August 2015
ServiceSource September 2011 - May 2013
ServiceSource May 2009 - October 2011
Nuparc PPG July 2008 - May 2009
Microsoft MSN - Accenture November 2007 - June 2008
Manpower SpA November 2006 - October 2007
Skills
International Sales, Sales Process, Salesforce.com, Inside Sales, Language Skills, Sales Recruitment, F5, IT Outsourcing, Channel Management, Channel Partners, Recruiting, Account Management, Sales Management, Leadership, Language Development, Business Development, F5 BigIP, CRM, SaaS, Training, Outsourcing, Sales, Talent Management, Performance Management, Business Intelligence, Contract Recruitment, Solution Selling, Consulting, Cold Calling, Lead Generation, Direct Sales, Network Security, New Business Development, Web Application Security, Antivirus, Management, Cloud Computing, Sales Operations, Team Leadership
Education
Università degli Studi di Macerata 2002 — 2005
Political Science, Political Science / Economic
ServiceSource July 2014 - Present
SunTrust June 2013 - June 2014
Xerox June 2011 - June 2013
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Sales, Training, Leadership
Education
Tennessee State University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Finance, General
Belmont University - Jack C. Massey Graduate School of Business
Master of Business Administration (M.B.A.), Music Business
Battle of Franklin Trust August 2014 - Present
ServiceSource February 2012 - February 2014
Dell March 2011 - January 2012
Enterprise Rent-A-Car September 2008 - January 2011
Clear Channel Radio August 2005 - January 2006
Skills
Account Management, Sales, Direct Sales, Microsoft Office, Sales Management, Customer Service, Marketing, Microsoft Excel, Social Media Marketing, Market Research, Social Media, PowerPoint, Marketing Strategy, New Business Development, Event Planning, Relationship-building..., Channel Sales, Customer Satisfaction, Training, Management, Leadership, Salesforce.com, CRM, Sales Operations, Sales Process, Solution Selling
Education
University of Southern Mississippi 2004 — 2007
Bachelor of Science (BS), Apparel and Textile Marketing Management
Belhaven College 2003 — 2005
Marketing
VMware September 2014 - Present
ServiceSource September 2014 - Present
Affinion Group August 2013 - September 2014
Legal Intake Professionals February 2011 - July 2013
Essential Broadcast Media PR January 2010 - July 2010
Skills
Microsoft Excel, Microsoft Word, Microsoft Exchange, Outlook, Adobe, InDesign, Public Speaking, Quality Auditing, Management, Press Releases, Press Kits, Cision, Email Marketing Software, Customer Service, Marketing, Team Leadership, Sales, Leadership, Sales Operations
Education
Austin Peay State University 2006 — 2010
Bachelor's degree, Business Communications/Public Relations
Nashville School for the Arts 2002 — 2006
graduate
ServiceSource May 2015 - Present
American University Center of Community Engagement and Service January 2013 - May 2015
MOMIEs TLC September 2011 - May 2015
U.S. VETS (United States Veterans Initiative) January 2015 - April 2015
EXPRESS June 2012 - January 2013
Huntsville Golf Club July 2010 - August 2011
Skills
Psychology, SPSS, Time Management, PowerPoint, Customer Service, Data Entry, Cashiering, Microsoft Word, Microsoft Office, Retail Sales, Visual Merchandising, Critical Thinking, Microsoft Excel, Public Speaking, Event Planning, Social Networking, Teamwork, Research, Social Media, Facebook, Fundraising, Nonprofits, Leadership
Education
American University 2011 — 2015
Bachelor of Arts (B.A.), Psychology
Wyoming Seminary 2007 — 2011
High School Diploma
ServiceSource June 2015 - Present
OSK Marketing & Communications Inc. June 2014 - December 2014
Evansville Museum of Arts, History and Science January 2014 - May 2014
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Social Media, English, Team Leadership, Time Management, Event Planning, Fundraising, Social Networking, Marketing, German, Data Entry, Event Management
Education
University of Southern Indiana 2010 — 2014
Bachelor of Arts (BA), Business Administration and Management, General
Fachhochschule Osnabrück 2012 — 2012
ServiceSource January 2014 - Present
Blackboard January 2014 - Present
Nashville Predators July 2013 - December 2013
Vector management April 2012 - June 2012
Joslin & Son Sign Co. December 2011 - January 2012
Camp Highlander May 2010 - August 2010
Skills
Sports, Sports Marketing, Facebook, Sales, Social Media, Ticket Sales, Social Media Marketing, Social Networking, Microsoft Office, PowerPoint, Customer Service, Leadership, Microsoft Excel, Microsoft Word, Teamwork, Event Management, Public Relations, Community Outreach, Editing, Fundraising, Strategic Planning, Team Leadership
Education
Birmingham-Southern College 2009 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
Father ryan high school 2005 — 2009
Technical Innovation June 2015 - Present
Titan Cloud Software, LLC December 2014 - June 2015
Oracle Corporation September 2010 - November 2014
ServiceSource January 2010 - July 2010
ServiceSource April 2008 - January 2010
Service Source March 2007 - April 2008
Skills
Sales Management, Management, Sales Operations, Selling, Cold Calling, Strategy, Salesforce.com, Solution Selling, New Business Development, Marketing Strategy
Education
Arizona State University, W. P. Carey School of Business 2002 — 2006
Bachelor of Science (B.S.), Business Administration
ServiceSource March 2012 - November 2012
ServiceSource October 2009 - March 2012
The CMO CLUB August 2009 - October 2009
Linn Mar Community Schools April 2007 - July 2009
Cedar Rapids Roughriders Hockey September 2008 - March 2009
Skills
Sales, Forecasting, Customer Service, Microsoft CRM, Microsoft Office, Problem Solving, Sales Management, Coaching, Team Building, Leadership, Research, Cloud Applications, Management, Marketing, Sales Process, Account Management, Sales Operations
Education
Antonelli College-Jackson 2015 — 2015
Massage Therapy Diploma Program, Massage Therapy/Therapeutic Massage
Coe College 2005 — 2009
Business Administration, Business
SiteHawk July 2015 - Present
Peace Us Together Music (ASCAP) 1998 - Present
ServiceSource August 2014 - June 2015
Solerant March 2013 - April 2014
Dell August 2011 - September 2012
Dell September 2005 - September 2012
Dell August 2011 - August 2012
Dell November 2009 - August 2011
Dell November 2006 - November 2009
Madison Web Technologies 2003 - 2005
Skills
Salesforce.com, Account Management, Solution Selling, Sales Management, New Business Development, Direct Sales, CRM, Call Center, Cloud Computing, Business Development, Sales, Management, SaaS, Selling, Pipeline Management, Strategic Planning, Start-ups, Relationship Management, Virtualization, Leadership, Managed Services, Project Management, Disaster Recovery, Channel, Sales Process, songwriting, Women's Ministry, Worship Music, Leading Worship, Enterprise Software, Storage, Songwriting, Data Center, Professional Services, Servers, Consulting, Strategy, Business Process..., Customer Satisfaction, Networking, Call Centers, Lead Generation, Troubleshooting, Recruiting, Marketing Strategy
Education
Belmont University 1998 — 2003
BA, Music Education
ServiceSource 2013 - Present
ServiceSource September 2011 - August 2013
Broadway Brewhouse September 2008 - September 2011
Clarksville-Montgomery County Public Library January 2004 - September 2004
Skills
Sales, Marketing, Account Management, Salesforce.com, Sales Process, Sales Operations, Direct Sales, CRM, Lead Generation, Sales Presentations, B2B, Sales Management, Customer Satisfaction, Selling, Customer Retention, LEAN Six Sigma - Yellow..., Customer Service, Microsoft Office, Management, Microsoft Excel
Education
Austin Peay State University 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Mass Communication/Media Studies
LogoGarden September 2015 - Present
ServiceSource April 2015 - September 2015
ServiceSource December 2013 - August 2015
Make-A-Wish Middle Tennessee May 2013 - August 2013
Expressions of a BraveHeart January 2013 - April 2013
The Corner News January 2013 - April 2013
Auburn Family January 2013 - April 2013
PR for Dummies Workshop November 2011 - December 2012
Auburn Public Library September 2012 - November 2012
Buffalo Wild Wings PRSSA Compaign March 2011 - March 2011
Skills
AP Style, Adobe InDesign, Adobe Dreamweaver, Adobe Photoshop, iMovie, Qualtrics, HTML, Microsoft Word, Microsoft Powerpoint, Social Media, Emma, WebEx, Salesforce.com, CRM
Education
Auburn University 2009 — 2013
Bachelor of Arts (B.A.), Public Relations
Baylor School 2002 — 2009
University of Colorado Hospital June 2015 - Present
Porter Adventist Hospital January 2015 - Present
Swedish Medical Center November 2012 - May 2015
Swedish Medical Center March 2014 - October 2014
StoneCrest Medical Center February 2012 - November 2012
ServiceSource October 2009 - January 2012
Saint Thomas Health Services 2009 - 2009
Skills
Siebel, Microsoft Office, SAP, SalesLogix, Customer Service, Excel, Customer Relations, PowerPoint, Word, Data Management, Business Objects, Horizon Expert..., Cerner, Meditech, Critical Care, Sales Operations, EMR
Education
Belmont University 2005 — 2009
BSN, Nursing
Dell Via Adecco July 2015 - Present
ServiceSource June 2012 - May 2015
Outback Steakhouse June 2010 - June 2012
YMCA of Middle Tennessee December 2008 - July 2011
Skills
Microsoft Excel, Sales, Sales Operations, Leadership, Account Management, Sales Management, Time Management, Customer Satisfaction, Customer Service, Microsoft Office
Education
Vaughn College of Aeronautics and Technology 2013 — 2013
Bachelor's degree, Airport Management
Austin Peay State University 2005 — 2011
Bachelor's degree, Business Administration and Management, General
ServiceSource January 2013 - May 2014
ServiceSource August 2011 - December 2012
MAXIMUS January 2011 - July 2011
MAXIMUS June 2009 - December 2010
SafeTourChina.com May 2006 - August 2006
OK English School January 2006 - August 2006
Skills
Teaching, Data Analysis, Microsoft Office, Microsoft Excel, Customer Service, Research, CRM, Editing, English, Microsoft Word, Process Improvement, Social Networking, Strategic Planning, PowerPoint, Training, SQL, Management, Salesforce.com
Education
Western Governors University 2013 — 2016
Bachelor's Degree, Information Technology, Security
University of Massachusetts, Amherst 2007 — 2010
Bachelor of Arts, Chinese Language and Literature
Beijing Foreign Studies University 2005 — 2006
Continuing Education, Mandarin Chinese
Aussie Pet Mobile Grooming October 2012 - Present
ServiceSource September 2011 - October 2012
Best Choice Roofing July 2009 - September 2011
Interior Concepts and Design, Inc. February 2006 - June 2009
Cornerstone Construction Management, LLC March 2005 - January 2006
The People's Church August 1996 - May 2005
Johnson & Johnson Health Management October 1993 - August 1996
United States Marine Corps December 1986 - May 1991
Education
Belmont University 2001 — 2002
Post-Graduate Degree, Computer Network Technology
Middle Tennessee State University 1992 — 1996
BS, Wellness & Exercise Science
Professional Access May 2015 - Present
ServiceSource 2014 - May 2015
Webtrends 2011 - 2013
TriNet 2010 - 2011
ADP - TotalSource Division 2004 - 2010
Compuware 1999 - 2004
Pitney Bowes 1998 - 1999
Pitney Bowes 1996 - 1998
Pitney Bowes 1987 - 1996
Skills
SaaS, Salesforce.com, Account Management, Cold Calling, CRM, Solution Selling, Lead Generation, Sales Process, Direct Sales, Enterprise Software, Strategic Partnerships, Sales, Sales Presentations, Professional Services
Education
Appalachian State University 1983 — 1986
BSBA, Marketing and Communications
Orange County Community College 1981 — 1983
AAS, Business Administration
ServiceSource May 2013 - Present
YMCA April 2005 - Present
Skills
Organization Skills, Data Entry, Microsoft Office, Project Planning, Team Building, Teaching, Swim Instruction, Microsoft Excel, Adobe Creative Suite, Sales, Communication, Customer Service, Leadership, Public Speaking, Social Media, Social Networking, Time Management
Education
Austin Peay State University 2009 — 2012
Bachelor of Science (B.S.), Communications- Internet Technology
ServiceSource April 2013 - Present
U.S. Chamber of Commerce April 2008 - 2012
U.S. Chamber of Commerce 2007 - 2008
Skills
Public Policy, Foreign Policy, Legislative Relations, Policy Analysis, Politics, Policy, Fundraising, Leadership, International Relations, Nonprofits, Strategic Communications, Government, Event Planning, Community Outreach, Management, Social Media, Community Development
Education
Middlebury Institute of International Studies at Monterey 2005 — 2007
Master of Arts (M.A.), International Policy Studies
American University 2002 — 2004
Bachelor of Arts (B.A.), International Relations and Affairs
ServiceSource January 2015 - Present
ServiceSource September 2011 - Present
ServiceSource November 2009 - September 2011
The Tennessean March 2008 - November 2009
The Star Press March 2007 - March 2008
Joseph David Agency May 2006 - July 2006
Skills
Training, Salesforce.com, Copywriting, Web Design, CRM, Email Marketing, Google Analytics, Account Management, Instructional Design, Process Architecture, Social Media Marketing, Creative Strategy, Training Delivery, CSS3, HTML 5, AJAX, Management, Knowledge Management, User Experience, Guerrilla Marketing, Instructor-led Training, User Interface Design, Learning Management, Responsive Web..., Oracle E-Business Suite, Microsoft Server..., IIS, Android Development, Google API, Logo Design, Designing Marketing..., Promotions, Color Theory, Typography, WordPress, Content Management, Enterprise Content..., Custom CMS Development, CMS, Email Newsletter Design
Education
Ball State University 2001 — 2006
Bachelor of Science, Advertising
The Remi Group May 2015 - September 2015
ServiceSource August 2012 - April 2015
Bentley Baths September 2011 - June 2012
Education
Colorado State University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Marketing, 3.1
Augustana College 2007 — 2009
Marketing, 3.7
Intel Security June 2013 - Present
CasMac Public Relations March 2011 - Present
NCM Publishing December 2012 - March 2014
ServiceSource January 2012 - October 2012
ServiceSource January 2011 - January 2012
ServiceSource November 2010 - January 2012
BET Gifting Lounge 2011 - 2011
Lane College August 2008 - September 2010
University of Tennessee August 2002 - August 2007
Skills
Public Relations, Publicity, Information Analysis, Management Consulting, A&R, Advertising, Digital Media, Social Media Marketing, Media Relations, Digital Marketing, Crisis Management, Facebook, Press Releases, Marketing, Event Planning, Market Research, CRM, Marketing Strategy, Entrepreneurship, Sales Operations, New Media, SEO, Content Development, Editing, Forecasting, Account Management, Leadership, Creative Writing, Salesforce.com, Microsoft Excel, Analysis, Blogging, Strategic Communications, Corporate Communications, Internal Communications, Sales, Brand Development, Social Networking, Time Management, Microsoft Office, Customer Service, Training, Public Speaking, Social Media, PowerPoint
Education
Bethel University, College of Professional Studies 2014 — 2016
Master of Business Administration (M.B.A.), Information Technology Project Management
University of Tennessee at Martin 2002 — 2007
B.S. in Business Administration, Marketing
Jackson Central Merry 1998 — 2002
High School Diploma
Specialkay Events, LLC January 2013 - Present
Campari America August 2010 - June 2014
ServiceSource October 2009 - August 2010
Strayer Education Inc May 2009 - August 2009
Bloomingdale's November 2006 - March 2009
Skills
Budgets, Customer Service, Event Management, Event Planning, Leadership, Management, Marketing, Marketing Strategy, Microsoft Excel, Microsoft Office, Organizational..., Public Relations, Sales, Social Media Marketing, Strategic Planning
Education
Saint Peter's University
Master of Business Administration (M.B.A.), Marketing
Baruch College, City University of New York (CUNY)
Bachelor's Degree
ServiceSource March 2015 - Present
Liquidity Services, Inc. 2009 - October 2014
Dyscern, LLC 2003 - July 2009
Skills
Product Management, Product Development, E-commerce, Strategic Partnerships, Reverse Logistics, Cross-functional Team..., Start-ups, Process Improvement, Leadership, P&L Management, Competitive Analysis, Product Marketing, Strategy, Analytics, Forecasting, B2B, Account Management, Strategic Planning, Salesforce.com, Supply Chain, Vendor Management, Business Development, CRM, New Business Development, Sales Operations, Defect Elimination, Quality Control, Management, Project Management, Logistics, Customer Service, Inventory Management, Training, Negotiation, Purchasing, Contract Negotiation, Operations Management, Supply Chain Management, Team Leadership, Team Building, Change Management, Business Strategy, Networking, Analysis, Social Media, Microsoft Office, Team Management, Testing, Inventory Control, Lean Manufacturing
Education
Virginia Polytechnic Institute and State University 2001 — 2003
MA
Adelphi University 1996 — 1998
MA
University at Albany, SUNY 1989 — 1993
ServiceSource June 1998 - Present
Skills
Non-profits, Fundraising, Editing, Social Services, Strategic Planning, Career Counseling, Rehabilitation..., Vocational Evaluation, Vocational..., Vocational Education, Workers Compensation, Program Development, Program Budgeting, Employee Training, Job Placements, Job Coaching, Community Outreach, Nonprofits, Case Managment, Staff Development, Leadership, Volunteer Management, Coaching, Board Development, Leadership Development, Event Planning, Curriculum Development, Crisis Intervention, Research, Disease Management, Grant Writing, Workforce Development, Mental Health, Program Management, Recruiting, Resume Writing, Grants, Government, Public Speaking, Psychology, Training, Newsletters, Organizational..., Program Evaluation, Psychotherapy, Case Management, Teaching
Education
Auburn University 1996 — 1998
Master of Science (M.S.), Rehabilitation Counseling and Special Education
Auburn University 1991 — 1995
Bachelor of Science (B.S.), Psychology and Child Development
ServiceSource November 2010 - Present
SAP Labs March 1998 - November 2010
Skills
Agile Methodologies, Java Enterprise Edition, SOA, Solution Architecture, Enterprise Software, Software Development, Integration, Web Services, Enterprise Architecture, Java, Cloud Computing, Software Project..., SaaS
Education
National Institute of Technology Tiruchirappalli 1996 — 1998
Master of Engineering (M.Eng.), Computer Science
Bharathiar University 1992 — 1996
BE, Computer Science
Diablo Foods of Quality November 2010 - February 2012
The East Bay Monthly December 2009 - October 2010
Chamber Publishing October 2009 - December 2009
ServiceSource January 2006 - January 2009
Miles, Miles and Westbrook May 2004 - July 2005
Skills
Goldmine, Customer Service, Customer Relations, Siebel, PowerPoint
Education
Saint Mary's College of California 2001 — 2005
B.A, History
Arizona State University 2000 — 2001
Economics
Mahalo Digital October 2014 - Present
ABS-CBN September 2008 - Present
BoomingMK February 2013 - 2014
Ampliphi Media Corporation March 2009 - July 2013
Ploom 2009 - 2011
ZoomSystems March 2005 - December 2008
MYX Music Channel, ABS-CBN Global 2003 - 2007
ABS-CBN International 2000 - 2007
ServiceSource 2004 - 2005
ServiceSource 2003 - 2004
Skills
Social Media Marketing, Video Production, Technical Writing, Marketing Communications, Non-profit..., Corporate Branding, Copywriting, Social Media, Creative Direction, Digital Media, Nonprofits, Video, Non-profits, Content Strategy, Digital Marketing, Product Marketing, Management, Web Design, Marketing, Start-ups, Strategy, Training, Marketing Strategy, Client Relations, Public Relations
Education
Ateneo de Manila University 1995 — 1999
Bachelor of Arts
Assumption College 1991 — 1995
ServiceSource 2008 - 2013
Morgan Stanley 1987 - 2003
Skills
Financial Reporting, Auditing, Accounting, General Ledger, Bookkeeping, Sales, Microsoft Office, Process Improvement, SAP, Account Reconciliation, Tax
Education
Assumption College, San Lorenzo
HealthStream June 2014 - Present
PharmMD April 2013 - June 2014
ServiceSource October 2012 - April 2013
Press Ganey Associates July 2011 - October 2012
Tek Systems September 2010 - July 2011
Kroll November 2009 - September 2010
Tek Systems August 2007 - November 2009
MedSolutions March 2006 - April 2007
Investment Scorecard August 2004 - March 2006
ACS October 2001 - March 2004
Skills
Database Design, Software Development, Databases, T-SQL, Oracle, SQL, SSIS, SSRS, Microsoft SQL Server, Software Installation, SQL Tuning, Data Warehousing, Insurance, Healthcare Information..., Stored Procedures, Saxophone, Composition, Arranging, Conducting, Software Analysis
Education
Berklee College of Music 1992 — 1994
B.Mus, Film Scoring
Geraty Investments January 2014 - Present
Geraty Investments June 2011 - January 2014
ServiceSource February 2010 - April 2011
Indie Community Artist Agency April 2009 - February 2010
Skills
Microsoft Excel, Data Analysis, Financial Modeling, Sales Operations, Sales, Leadership, Management, Strategy, Financial Analysis, Social Media Marketing, Business Development, Mergers & Acquisitions, Strategic Planning
Education
Belmont University 2006 — 2008
BBA, Music Business - Mike Curb College of Entertainment and Music Business
Wake Forest University
Westfield Labs June 2014 - Present
ServiceSource March 2013 - May 2014
ServiceSource August 2011 - March 2013
Cris Cyborg MMA March 2011 - January 2013
ServiceSource September 2009 - August 2011
ServiceSource May 2007 - August 2009
BMA Consulting September 2006 - April 2007
Skills
SaaS, Product Management, Enterprise Software, Management, Analytics, Agile Methodologies, Analysis, Sales Management, Microsoft Excel, PowerPoint, Google Analytics, Cross-functional Team..., CRM, Customer Service, Training, Salesforce.com, Sales Process, Marketing, Account Management, Cloud Computing, Professional Services, Customer Satisfaction, Web Design, Sales Operations, Sales, Customer Relations, Training Delivery, Social Networking, Cornerstone, Microsoft Dynamics, Captivate, Oracle E-Business Suite, Photoshop, Business Objects
Education
Taganrog State Pedagogical University, Russia 2000 — 2002
Doctoral research
Taganrog State Pedagogical Institute 1995 — 2000
MS - Magna Cum Laude
ServiceSource July 2015 - Present
ServiceSource 2014 - July 2015
ServiceSource 2012 - 2014
ServiceSource 2011 - 2012
City of Davenport Public Works June 2010 - January 2011
Skills
Channel Account..., ArcGIS, Territory Development, Channel Partners, Sales Forecasting, Microsoft CRM, Business Operations, Trimble GPS, Salesforce.com, Radar, Customer Satisfaction, Cloud Computing, Solution Selling, Customer Service, DLP, Secure Gateway
Education
Augustana College 2007 — 2011
Bachelor of Art, Geography; Business Management
ServiceSource October 2012 - Present
Dualtone Music Group January 2011 - May 2011
East Nashville Cooperative Ministry August 2010 - May 2011
Simpleville Music Inc. August 2009 - May 2010
Skills
Music, Music Industry, Social Media, Music Licensing, New Media, Social Networking, Advertising, YouTube, Facebook
Education
Belmont University 2008 — 2011
Bachelor of Arts, Entertianment Industry Studies
ServiceSource April 2013 - Present
ServiceSource February 2012 - April 2013
Gap Inc. September 2011 - January 2012
Gap Inc. September 2010 - September 2011
Gymboree February 2010 - September 2010
Kay Quinn Financial December 2008 - May 2009
Alpha Gamma Delta August 2007 - December 2008
Comp.Nation October 2007 - August 2008
Skills
Social Media, Customer Service, Sales, Microsoft Office, Social Media Marketing, Facebook, Social Networking, Marketing, Microsoft Excel, Research, Leadership, Team Building, Problem Solving, Salesforce.com, International Sales, Training, Sales Management, Account Management, Time Management
Education
Belmont University 2005 — 2009
B.B.A., Business
Loomis US March 2013 - April 2014
Dunbar Armored, Inc. February 2012 - March 2013
Dunbar Armored, Inc. April 2010 - February 2012
ServiceSource July 2009 - February 2010
Ameriprise Financial May 2007 - August 2007
Southern Chic Interiors March 2006 - April 2007
Skills
Banking, Forecasting, Entrepreneurship, Sales Operations, Sales, Salesforce.com, CRM, Microsoft CRM, Microsoft Office, Software, Solution Selling, Customer Service, Customer-focused Service, Security Consulting, Consulting, Security, Cash Management, Cash Operations, Email Marketing, Retail
Education
Belmont University 2006 — 2009
BBA, Entrepreneurship
Rehrig Pacific Company February 2015 - Present
Family Heritage Life Insurance Company of America August 2014 - January 2015
ServiceSource May 2012 - August 2014
ServiceSource January 2010 - May 2012
Roy S. Jones Construction Co., Inc. March 2009 - August 2009
Skills
Microsoft Office, Cold Calling, Account Management, Customer Service, Sales, Microsoft Excel, New Business Development, Marketing, PowerPoint, Microsoft Word, Salesforce.com, Sales Process, Direct Sales, Strategic Planning, Sales Management, Solution Selling, Marketing Strategy, CRM, Sales Operations
Education
Auburn University 2006 — 2008
B.S. in Building Construction, Building Science
Troy University 2003 — 2005
ServiceSource February 2014 - Present
IBM December 2006 - February 2014
Georgia State University January 2005 - December 2006
IBM May 2006 - August 2006
Think2020, Inc. 2005 - 2006
Ministry of Planning Pakistan March 2003 - August 2004
Saber Technologies July 2002 - March 2003
Lahore Software December 2000 - July 2002
Skills
XML, JavaScript, Eclipse, CSS, Java, Design Patterns, Computer Science, JSP, HTML, UML, Java Enterprise Edition, SQL, DHTML, Software Development, Web Services, SOA, Spring, HTML 5, Microsoft SQL Server, JDBC, Tomcat, JUnit, Software Design Patterns, Web Design, Dojo, Responsive web design, REST
Education
Georgia State University 2004 — 2006
MS, Computer Science
Islamia University, Bahawalpur 1998 — 2000
Master of Science (MSc), Computer Science
Jany's Sweet Cravings November 2014 - Present
ServiceSource September 2013 - January 2014
Benwell Bargains Cash and Carry February 2013 - May 2013
Xpert Technologies Sdn Bhd August 2009 - October 2009
GSiB Sdn Bhd June 2007 - September 2008
Skills
Marketing Strategy, Microsoft Office, Negotiation, Marketing Communications, Market Research, Microsoft Excel, Supply Chain Management, Strategic Planning, Customer Service, New Business Development, Marketing, Project Planning, Event Management, Business Development, Sales Management, Sales, Training, Logistics, Procurement
Education
Northumbria University 2011 — 2013
Master of Science (MSc), Global Logistics and Supply Chain Management, Pass
Northumbria University 2007 — 2010
Bachelor of Arts (B.A.), Business Administration, Management and Operations, 2nd lower
Kolej Universiti HELP 2002 — 2004
GCSE, A 'Levels
Sekolah Menengah Kebangsaan Datuk Mansor 1998 — 2002
High School
ESET North America October 2011 - Present
ESET North America October 2010 - October 2011
ServiceSource March 2010 - October 2010
ServiceSource October 2008 - March 2010
ServiceSource November 2007 - October 2008
ServiceSource September 2004 - November 2007
Gap Inc October 2002 - September 2004
Skills
Business Objects, VMware, SaaS, Business Development, Selling, Team Leadership, Sales Operations, Customer Service, Forecasting, Sales Management, Siebel, CRM, Channel, Data Analysis, Business Analysis, Analytics, Enterprise Software, Sales, Cloud Computing, Software Industry, Sales Process, Solution Selling, Data Management, Business Intelligence, Management, Professional Services, SQL, Salesforce.com, Team Management, Lead Generation, Demand Generation
Education
Academy of Art University 2002 — 2005
BFA, 3D Animation & Visual Effects
San Diego State University-California State University 2000 — 2002
Bachelor of Science (BS), Physics
Palomar College 1998 — 2000
A.A, Computer Science
ServiceSource September 2010 - Present
ServiceSource July 2012 - February 2014
ServiceSource September 2010 - July 2012
b. Hughes Bridal May 2010 - August 2010
AC Fitness for Women January 2008 - May 2008
Skills
Illustrator, Fashion Design, Fashion Illustration, Photoshop, Trend Forecasting, Salesforce.com, Account Management, Sales, Direct Sales, Sales Process, Cold Calling, Sales Management, Marketing, Microsoft Office, Sales Operations
Education
Auburn University 2005 — 2010
Bachelor of Science; Apparel Merchandising, Design, and Production Management, Apparel Design
Auburn University 2005 — 2010
Bachelor of Science, Apparel Merchandising, Design, and Production Management
Development Worx LLC 2013 - Present
TRIPIL 2011 - 2012
DePaul School for Hearing & Speech 2006 - 2011
Education Management Corporation (EDMC) 2005 - 2006
ServiceSource 1999 - 2003
Skills
Grant Writing, Fundraising, Non-profits, Crisis Communications, Speech Writing, Media Relations, Community Outreach, Press Releases, Newsletters, Public Relations, Volunteer Management, Management, Marketing, Copy Editing, Community Development, Strategic Communications, Nonprofits
Education
American University
M.A., Public Affairs/Government
Duquesne University
B.A., Political Science
ServiceSource November 2014 - Present
Crowe Horwath LLP October 2011 - November 2014
Christian & Denaburg August 2010 - October 2011
O'Sullivan Creel, LLP January 2010 - March 2010
Skills
Accounting, CPA, Auditing, Tax Preparation, Financial Statements, Corporate Tax, Tax Returns, Tax Research, Bookkeeping, Fixed Asset Management, Caseware, Business Tax Planning
Education
University of Alabama at Birmingham 2010 — 2011
Master's, Accounting
Auburn University 2006 — 2010
BSBA, Accounting
ServiceSource March 2007 - Present
Education
Liberty University 2015 — 2022
Bs, Military health
Ashworth College 2010 — 2011
vet assing
ServiceSource 2013 - 2015
Skills
Music
Education
Belmont University 2008 — 2011
ServiceSource March 2012 - Present
ServiceSource August 2009 - March 2012
The Visitor Center May 2004 - March 2009
Skills
Microsoft Office, Microsoft Excel, SharePoint, Microsoft CRM, CRM, WebEx, WordPress, Quicken, Salesforce.com, Project Management, Reporting & Analysis, Data Analysis, Process Improvement, Change Management, Account Management, Team Management, Employee Training, Customer Service
Education
Arapahoe Community College
Associate's degree
ServiceSource October 2013 - Present
ServiceSource October 2012 - October 2013
Volt Workforce Solutions - Contracted with ServiceSource June 2012 - October 2012
Fox & Hound Restaurant Group October 2011 - May 2012
At The Beach Tanning Superstore January 2009 - October 2011
Skills
Customer Service, Sales, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Team Leadership, Marketing, Team Building, Retail, Sales Management, Sales Enablement, Time Management, Teamwork, Training, Outlook
Education
Arapahoe Community College 2010 — 2011
General Business
Littleton High School 2006 — 2010
High School Diploma
Arapahoe Community College
International Business, Foreign Language
ServiceSource March 2013 - Present
Grafton Integrated Health Network June 2012 - September 2012
NRADC Probation April 2007 - April 2011
Skills
Customer Service, Case Managment, Court Proceedings, Probation, Legal Writing, Report Writing
Education
American InterContinental University 2010 — 2012
Bachelor's degree, Criminal Justice Forensic Science
American InterContinental University 2009 — 2010
Associates Degree, Criminal Justice Administration
PNC bank December 2013 - Present
SERVICESOURCE June 2011 - January 2012
ADDIS ABABA UNIVERSITY, Addis Ababa, Ethiopia • 2007-2009 August 2007 - December 2009
Skills
Java, Spring, Hibernate, JSF, JSP & Servlets, PHP, JavaScript, CSS, HTML, MySQL, Design patterns, SDLC, Design Patterns, MVC, OOP, Web Applications, Core Java, Database Design, Eclipse, Java Enterprise Edition, Software Engineering, Scrum, Android, XML, Subversion, Web Services, Ruby on Rails, Visual Studio, JSP, Python, Software Development, UML, Ruby, Tomcat, Linux, Databases, AJAX, SQL, jQuery, Oracle, Agile Methodologies, Software Design, NetBeans, Programming, MongoDB, Maven, Spring Framework, JIRA, PostgreSQL, Ubuntu
Education
Maharishi University of Management, Fairfield, Iowa 2012 — 2013
Master of Science, Computer Science
Addis Ababa University 2003 — 2007
Bachelor of Science (B.Sc.), Chemical Engineering
ServiceSource October 2014 - Present
Community Connections October 2013 - October 2014
Skills
Microsoft Office, Customer Service, Public Speaking, Microsoft Excel, Research, Microsoft Word, Teaching, Management, Leadership, Training
Education
American InterContinental University 2010 — 2011
Master of Education (MEd), Educational Leadership and Administration, General
Virginia State University 1998 — 2002
Bachelor of Arts (BA), Political Science and Government
Level 3 Communications February 2015 - Present
City of Aurora March 2014 - December 2014
ServiceSource January 2013 - March 2014
US Army September 2007 - February 2013
Skills
Microsoft Excel, Crisis Management, Outlook, Microsoft Word, Customer Service, Sales Operations, Leadership, Employee Training, Process Improvement, Forecasting, Team Building, Quality Assurance, Trusting Relationships, Pressure, Quality Control, Quality Auditing, CRM Databases, Time Management, Start-ups, Continuous Improvement, Project Planning, Data Entry, Government, Criminal Justice, Key Account Management
Education
University of Northern Colorado 2004 — 2006
Secondary Education and Teaching
Baylor University 2003 — 2004
History
Grandview Highschool 1999 — 2003