Virtuoso Company
Industry: Company
DescriptionCEO: Matthew D. Upchurch Founded: 1969 VP: Michelle Rashid SVPs: David Hansen (Virtuoso Events), Subsidiary: Lxr Travel Llc
Virtuoso List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Virtuoso. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Virtuoso Employees
Virtuoso May 2015 - Present
National Research Corporation September 2012 - April 2015
National Research Corporation July 2011 - September 2012
TESOL 2009 - 2009
Education
Florida State University 2004 — 2006
International Affairs, Political Science and Government, Magna Cum Laude
University of Washington
Brainbox Consulting June 2015 - Present
3Sharp January 2014 - April 2015
Starbucks August 2013 - January 2014
Virtuoso April 2013 - August 2013
Wimmer Solutions December 2010 - March 2013
SmarTek21 April 2012 - August 2012
Blackstone and Cullens January 2012 - April 2012
Wimmer Solutions October 2009 - March 2010
Fred Hutchinson Cancer Research Center May 2009 - August 2009
Ciber July 2007 - January 2009
Skills
Active Directory, System Deployment, Information Architecture, SDLC, Management, Enterprise Software, Agile Methodologies, Business Process, Consulting
Education
Bellevue College 2009 — 2009
PMP Cert., PMP certification
SEI Meetings & Incentives Operations CoordinatorSEI Meetings & Incentives2015 - 2015
Virtuoso September 1998 - September 2014
North Central Texas Council of Governments September 1994 - November 1996
Colonial Savings (Fort Worth Mortgage) August 1992 - September 1994
Skills
Travel Management, Tourism, Adventure Travel, Hotels, Revenue Analysis, Travel Planning, Hospitality, Event Management, Leisure, Business Travel, Airlines, Corporate Events, Online Advertising, Cruises, Sabre, Leisure Travel, New Business Development, Vacation, Hospitality Management, Event Planning, Customer Service, Online Travel, Destination Marketing, Management, Hotel Booking, Hospitality Industry, Resorts, Strategic Partnerships, Contract Negotiation, Sales, Tour Operators, Incentives, Marketing, Incentive Travel, E-commerce, Account Management, Social Media Marketing, Negotiation, Trade Shows, Sales Management, Marketing Strategy, Public Relations, Hotel Management, Meeting Planning, Budgets, Online Marketing, Marketing Communications, Yield Management, Luxury, Business Development
Education
Ashworth College 2015 — 2016
Meeting and Event Planning, 4.0
O.D. Wyatt High School 1979 — 1983
Diploma, General required subjects
Tarrant County Junior College
Associates, Business Management
Virtuoso, Ltd. September 2014 - Present
Virtuoso 2007 - September 2014
Virtuoso 2004 - 2007
Skills
Project Management, Microsoft Excel, Microsoft Word, Outlook, Social Media Marketing, Meeting Planning, Event Management, Event Planning, Hospitality, Account Management, Leadership, Management, Marketing, Marketing Communications, Sales, Strategic Planning, Team Leadership, Team Building
Education
North Texas School of Swedish Massage
RMT
Tarrant County College
Radiology
MultiCare Health System August 2014 - Present
MultiCare Health System May 2014 - August 2014
Harrison Medical Center March 2012 - April 2014
Franciscan Health System January 2006 - March 2012
Virtuoso September 2004 - January 2006
Columbia Tower Club February 2003 - August 2004
TCS Expeditions July 2001 - November 2002
Skills
Marketing Communications, Newsletters, Editing, Proofreading, Project Management, Copywriting, Marketing, Social Media, Marketing Strategy, Internal Communications, Internal & External..., Management, Writing, Advertising, Event Planning, Marketing Management, Media Relations, Press Releases, Corporate Communications, Public Relations, Strategic Communications, Web Content, Crisis Communications, Copy Editing, Program Management, Direct Mail, Message Development, Nonprofits
Education
Portland State University 1995 — 1997
English
Central Washington University 1990 — 1994
BA, English
Mount Tahoma High School 1985 — 1988
Virtuoso October 2012 - Present
Virtuoso August 2008 - December 2012
Virtuoso August 2006 - August 2008
Skills
Financial Analysis, Strategic Planning, Business Analysis, Accounting, Business Planning, Strategy, Team Building, Cruises, Airlines, Microsoft Excel, Analytics, Forecasting, Budgets, Leisure Travel, Process Improvement, Vacation
Education
Texas Christian University - M.J. Neeley School of Business 2001 — 2004
MBA, Finance
Texas Christian University 1993 — 1997
Bachelor of Business Administration (BBA), Accounting and Finance
Platinum Travel March 2009 - Present
Virtuoso 2009 - 2015
Virtuoso 2009 - 2015
AAA East Central - Kentucky Region July 2008 - January 2009
West Star Aviation Inc. May 2003 - August 2005
Skills
Travel Management, Resorts, Leisure, Tourism, Hotel Booking, Customer Service, Cruises, Event Planning, Leisure Travel, Hospitality Management, Time Management, Luxury, Honeymoons, Weddings, Microsoft Office, Microsoft Excel, Online Travel, Corporate Travel, Account Management, Business Travel, Hotels, Travel Agency, Travel Planning, Airline Reservations, Travel Writing, Team Building, Airline Ticketing, Concierge Services, Sabre, Virtuoso, Operations Management, Employee Training, Trams and Clientbase
Education
Sullivan University 2006 — 2008
Bachelors in Applied Science, Hospitality Management
St. Louis Community College 2004 — 2006
Associates in Applied Science, Travel and Tourism
Virtuoso September 2013 - Present
Independent Contractor January 2014 - Present
Odd Bot Co. January 2013 - December 2013
Agilysys August 2012 - September 2013
Avanade October 2009 - August 2012
Rane Corporation September 2008 - August 2009
OneGreatFamily.com August 2007 - August 2008
Skills
WPF, XAML, .NET, C#, ASP.NET, ASP.NET MVC, Silverlight, Windows Phone 7, Windows Touch, Kinect, HealthVault, WCF, HTML, CSS, JavaScript, jQuery, jQuery Mobile, AJAX, DHTML, FBML, FBJS, Windows Azure, Commerce Server, Flash, MXML, ActionScript, XML, XSL/XSLT, SQL Serer 2005 - 2008R2, DirectX, XNA, Microsoft CRM, User Interface Design, TFS, HTML 5, JavaScript Libraries, LINQ
Education
Neumont University 2005 — 2007
Bachelor of Science, Computer Science
Virtuoso January 2014 - Present
Appleby College 2013 - Present
Porsche Centre Oakville August 2014 - September 2015
Dignitas International September 2013 - December 2013
Students' Society of McGill University May 2013 - August 2013
McGill Model United Nations April 2012 - April 2013
The Bull & Bear June 2012 - December 2012
TTI Travel May 2012 - September 2012
Thornton Grout Finnigan LLP May 2011 - September 2011
Camp Oochigeas May 2010 - September 2010
Skills
Sponsorship Relations, Public Relations, News Writing, Technical Writing, Online Journalism, Social Media Marketing, Social Media Outreach, Volunteer Management, Community Outreach, Fundraising, International Relations, Social Media, Editing, Creative Writing, Event Management, Marketing, Media Relations, Research
Education
Bond University 2015 — 2017
Doctor of Law (J.D.)
McGill University 2009 — 2013
Bachelor of Arts (B.A.), International Development, French, Spanish
Ryerson University
Magazine and Web Writing
Appleby College 2005 — 2009
HomeStreet Bank January 2013 - Present
Seattle Cancer Care Alliance April 2012 - November 2012
Virtuoso April 2012 - April 2012
Marriott International April 2011 - April 2012
Jones Soda Co. February 2010 - November 2010
Skills
Marketing, Event Management, Social Media Marketing, Social Media, Marketing Management, Graphic Design, HTML scripting, Event Planning, Customer Service, Marketing Strategy, Marketing Communications, Management, Visual Communication, Sales, Corporate Events, Meeting Planning, Hotels, Hospitality, Print Design, Website Development, Advertising, Blogging
Education
University of Washington 2013 — 2014
Bachelor of Arts (BA), Communication and Media Studies
Washington State University 2007 — 2009
Bachelor of Business Administration (B.B.A.), Marketing
Shoreline Community College 2005 — 2007
Associate of Arts (A.A.), Business Administration and Management, General
Virtuoso March 2014 - January 2015
Milestone Technologies, Inc. October 2013 - February 2014
Robert Half Technology May 2013 - September 2013
CompuCom July 2006 - April 2013
Philips 2006 - 2013
Expedia, Inc. May 2012 - December 2012
VMC September 2007 - December 2007
Lexicon Staffing, Inc. September 2005 - May 2006
Northwest Airlines August 2005 - October 2005
Skills
Process Improvement, Testing, Laptops, Project Management, File Servers, Desktop Computers, Network Administration, Customer Service, Troubleshooting, Technical Support, Active Directory, Software Documentation, Outlook, Windows, Windows Server, Hardware, Windows 7, Software Installation, VPN, Data Center, Networking, DNS, Microsoft Exchange, Printers
Education
Highline Community College 1987 — 1988
Computer and Information Sciences, General, 2.95
Metropolitan Business College 1984 — 1985
Certificate, Computer Programming, 3.90
Williams, Lacy, McClure and Parmelle Law Offices June 2012 - Present
Virtuoso August 2009 - December 2011
Education
Texas Wesleyan University 2010 — 2013
Liberal Studies Bachelor of Science
University of Arkansas at Little Rock 2008 — 2009
Freshman
Virtuoso July 2006 - May 2013
SEI Meetings and Incentives September 2001 - July 2006
Adventure Tours August 2000 - September 2001
Skills
Cruises, Vacation, Tourism, Hotels, Hospitality, Event Planning, Luxury, Excel, Travel Management, Leisure Travel, Trade Shows, Corporate Events, Travel Planning, Business Travel, Leisure, Incentive Travel, Tour Operators, Meeting Planning, Event Management, Car Rental, Guided Tours, Multi Tasking, Sabre, Online Travel, Adventure Travel, Incentives, Airlines, Sustainable Tourism, Microsoft Excel, Resorts, Apollo, Ticketing, Training, Budgets, Airline Reservations, Travel Agency, GDS, Disney, Hotel Booking, Hospitality Industry, Contract Negotiation, Management
Education
Kaplan University-Davenport Campus 2015 — 2017
Associate’s Degree, Paralegal Studies
International Travel Academy 1990 — 1990
Travel and Tourism Associates Degree, Travel Industry, 4.0
Moorpark College 1988 — 1990
General Studies
Ensemble Travel Group March 2014 - Present
Ensemble Travel Group June 2010 - March 2014
Virtuoso August 2006 - April 2009
Posadas Hotels March 1999 - August 2006
Super Clubs June 1997 - March 1999
Royal Caribbean International July 1995 - June 1997
Carnival Cruise Lines April 1992 - July 1995
Encore Cruises & Sunquest and Paramount Holidays August 1989 - April 1992
Skills
Account Management, Event Management, Marketing Strategy, Sales Management, Leisure, Business Development, Trade Shows, Marketing, Contract Negotiation, Integrated Marketing, Sales Operations, Cruises, Selling, Training, Event Planning, Online Advertising, Resorts, Negotiation, Project Management, Cross-functional Team..., Incentives, Tourism, Strategic Planning, Public Relations, Travel Management, Sales, Leadership, Strategy, Team Building, Management, Marketing Communications, Hospitality, Social Media Marketing, Leisure Travel, Tour Operators, Hotels, E-commerce, Budgets, Business Travel, Incentive Travel, Direct Marketing, Online Marketing, Email Marketing, Vacation, Adventure Travel, Online Travel, Market Planning, Sales Presentations, Travel Planning, CRM
Education
Humber College
Travel & Tourism
Sabre Corporation February 2015 - Present
Virtuoso July 2014 - February 2015
Dean Foods April 2013 - June 2014
Dean Foods May 2007 - June 2014
WHCC, Inc. February 2004 - May 2007
New Beginnings Int’l Church, Inc July 2000 - February 2004
Prestige Gunite, Inc April 1998 - July 2000
Skills
PowerPoint, Accounts Payable, Microsoft Word, Microsoft Excel, Payroll, Accounts Receivable, Administrative..., Account Reconciliation, Office Management, Training, Event Planning, Microsoft Office, Bookkeeping, Lotus Notes, Travel Arrangements, Internal Controls, Accounting, Leadership, Human Resources, Budgets, Financial Reporting, General Ledger, Management, Finance, Project Planning, Software Documentation, Forecasting, Administrative..., SAP
Education
Boston University 2006 — 2007
Certified Paralegal
Virtuoso October 2014 - Present
Mary Toombs Creative Services October 2004 - Present
Mary Toombs Graphic Design/Art Direction August 2006 - February 2014
Mobile Bay Convention & Visitors Bureau November 2001 - June 2006
University of South Alabama September 2001 - April 2002
University of South Alabama June 1990 - October 2001
Skills
Pre-press, Stationery, Print Production, Graphic Design, Print, Direct Mail, Creative Services, Advertising, Corporate Identity, Logos, Typography, QuarkXPress, Logo Design, Retouching, Booklets, Illustration, Business Cards, Postcards, Posters, Printed Materials, Communication Design, Visual Communication, Art Direction, Letterhead, Print Collateral, Press Checks, Creative Development, Brochures, Invitations, Flyers, Layout, Adobe Creative Suite, Graphics, Banners, InDesign, Creative Direction, Adobe Acrobat, Illustrator, Vector Illustration, Photography, Web Design, Digital Illustration, Annual Reports, Mac, Flash, Corporate Branding, Collateral, Image Manipulation, Brand Development, Newsletters
Education
Auburn University 1987 — 1989
University of South Alabama 1985 — 1989
Bachelor of Fine Arts (B.F.A.), Painting and Printmaking
Virtuoso January 2013 - Present
23TouchPoints December 2010 - February 2013
23TouchPoints April 2010 - December 2010
Maxsam Partners January 2009 - March 2010
Create Software January 2007 - January 2009
Getty Images 2005 - 2007
Nautilusnet.com February 2003 - January 2005
MusicSteps December 2002 - December 2003
Pierce College December 2001 - December 2002
Microsoft March 2000 - December 2001
Skills
Agile Methodologies, C#, Scrum, Architecture, Management, ASP.NET, Visual Studio, XML, JavaScript, .NET, Software Development, Web Services, Microsoft SQL Server, SQL, Software Project..., Software Engineering, Agile Project Management, Architectures, Enterprise Software, Software Design
Education
Olympic College 1994 — 1996
Music
Adaptive Data, LLC February 2008 - Present
Geomentary Labs January 2007 - Present
Visible Technologies May 2007 - December 2008
Virtuoso May 2006 - April 2007
SMARTrak September 1998 - March 2005
SJI Productive Network March 1997 - September 1998
Skills
Neo4j, ElasticSearch, MongoDB, Solr, MySQL, SQL, Lucene, NLP, Sentiment Analysis, User Interface, NUI, iOS Development, Data Visualization, Silverlight, D3.js, C#, Java, Apple Swift, Python, PHP, WCF, Infographics, User Experience, WPF, Big Data, Cloud Computing, GIS, ASP.NET
Education
Eastern Washington University 1993 — 1995
MS, HydroGeology, Environmental Geology, GeoPhysics, GeoChemistry
University of Peshawar 1990 — 1993
BSc. Hons., GeoPhysics, PaleoMagnetology, GeoMorphology, Structural Geology, Plate Tectonics
King County Library System March 2015 - Present
Nordstrom Direct September 2013 - February 2015
MAQ Consulting/Microsoft July 2013 - September 2013
Creative Circle March 2013 - July 2013
Microsoft/Filter Talent September 2011 - September 2012
Fred Hutchinson Cancer Research Center January 2010 - May 2011
Seattle Public Libraries August 2008 - November 2009
Sno-Isle Libraries 2007 - 2008
Microsoft/Volt Technical Services March 2005 - March 2006
Virtuoso 2003 - 2004
Skills
Washington State..., Marketing, Editing, Copy Editing, Proofreading, Web Content, Content Management, Content Strategy, Copywriting, Public Speaking, Social Media, Technical Writing, Newsletters, Content Development, Blogging, Library, CSS, Microsoft Office, Databases, Agile Methodologies, Creative Writing, SharePoint, Social Networking, Teaching English as a..., HTML
Education
Texas Woman's University 2007 — 2009
Master of Library Science, Library Science
University of Texas at Dallas 1992 — 1994
Bachelor of Arts (B.A.), Communications
International TEFL Academy
ESL Teaching Certificate, Teaching English to Speakers of Other Languages
Custom Cranium February 2014 - Present
MGS Tech November 2009 - Present
AdsoInk April 1999 - Present
Pacific Medical Systems, Inc. July 2007 - September 2013
Communikey 2010 - February 2013
Affordable Wildlife Response February 2010 - November 2011
Decibel Festival June 2007 - September 2011
Wincito Solutions May 2008 - March 2009
Virtuoso December 2006 - April 2008
Sapphire Records October 2006 - November 2006
Skills
Purchasing, Sales Management, Media Relations, Operations Management, Leadership, Data Analysis, Social Media Marketing, Social Media, Event Management, Team Building, Event Planning, Marketing, Management, Customer Service, Sales, Budgets, Business Development, Copywriting, Strategic Planning, Social Networking, Microsoft Office, Entertainment, Online Advertising, Editing, Music, Mobile Devices, Training, Advertising, Account Management, Contract Negotiation, Analytics, Online Marketing, E-commerce, Email Marketing, Digital Media, Music Production, Product Management, SEO, Program Management, Google Analytics, Sound Design, New Media, Audio Editing, Entrepreneurship, Analysis, Audio Post Production, Audio Engineering, Digital Marketing, Content Strategy, Public Relations
Education
Bellevue Community College 1995 — 1995
Music and audio engineering
Bellevue High School 1990 — 1994
Intercruises Shoreside and Port Services June 2012 - Present
Children’s Home Society of Washington September 2011 - May 2012
Children’s Home Society of Washington April 2011 - June 2011
Children's Home Society of Washington March 2010 - April 2011
Virtuoso 2006 - 2007
Virtuoso 2005 - 2006
Mercer Island District & Bellevue School District 2003 - 2005
TCS Expeditions 2001 - 2002
TCS Expeditions 2000 - 2001
TCS Expeditions 1999 - 2000
Skills
STCW, Sales, Event Management, Event Planning, Marketing Communications, SCUBA Divemaster, Lifeguard, Fundraising, Email Marketing, Hospitality, Marketing, Customer Service, Leadership, Public Relations, Team Building
Education
City University of Seattle 2002 — 2003
Masters In Teaching, Teaching
University of Washington 1985 — 1986
Bachelor's degree, Political Science and Government
Occidental College 1982 — 1984
Undergraduate, Political Science
Nationstar Mortgage June 2015 - Present
Schneider Electric May 2013 - June 2015
Academic Partnerships April 2012 - April 2013
RealPage, Inc. September 2011 - March 2012
Mercury Retail Services February 2010 - June 2011
Virtuoso September 2007 - April 2009
Paragon Global Resources August 2006 - September 2007
Northlake College October 2003 - December 2006
Skills
Customer Service, Customer Satisfaction, Budget, Team Building, Strategic Planning, Marketing, Negotiation, Employee Relations, Vendor Management, Outlook, Event Management, Budgets, Leadership, Sales Management, Account Management, Contract Negotiation, Management, Retail, Team Leadership, Coaching, Marketing Strategy, Recruiting, Adult Education, Organizational..., Analysis, Editing, Business Development, Salesforce.com, Training, E-Learning, Instructional Design, Learning Management..., Microsoft Office
Education
Ashford University 2008 — 2010
Master of Art, Teaching and Learning with Technology
The University of Texas at Arlington 1994 — 1998
Bachelors, Sociology
Grapevine High School 1984 — 1987
High School/Secondary Diplomas and Certificates
Virtuoso July 2014 - Present
Omni Hotels February 2013 - July 2014
Sugarpova September 2012 - October 2012
Tourneau June 2012 - August 2012
Maria Sharapova Publicist – New York, New York June 2012 - August 2012
Campanile Hotel (Louvres Hotel) May 2011 - July 2011
Cole Haan June 2010 - August 2010
Skills
Press Releases, Newsletters, Public Relations, Customer Service, Event Planning, Leadership, Social Media Marketing, Training, Coaching, Sales, Retail, Hospitality, Market Research, Event Management, Merchandising
Education
Texas Tech University 2008 — 2012
Bachelor of Science (B.S.), Restaurant, Hotel, & Institutional Management
Lorenzo de’ Medici 2011 — 2011
Study Abroad Program
Richard Joffray March 2015 - Present
Virtuoso September 2011 - March 2015
Joffray Design January 2008 - September 2012
The Art Institutes January 1992 - September 2012
Joffray Design January 1992 - January 2000
Film Industry January 1982 - January 1992
Skills
Mobile Applications, User Experience, User Interface, ASP.NET MVC, Rapid Prototyping, iPhone Application..., HTML, HTML 5, CSS, jQuery, Creative Direction, Web Design, User Interface Design, PHP, C#, JavaScript, AngularJS, MVVM, KnockoutJS, Node.js, Information Architecture, User Experience Design, Web Development, Objective-C, Adobe Creative Suite, Interaction Design, Dreamweaver, Flash, Illustrator, Graphic Design, Art Direction, Photoshop, agile, HTML5
Education
ArtCenter College of Design 1976 — 1981
BFA, Graphic Design
Argosy University Seattle 2004 — 2009
MAeD, Supervision and Curriculum
Rochester Institute of Technology 1973 — 1974
Graphic and Printing Equipment Operator, General Production
University of the Arts London 1974 — 1975
Foundation Course
Virtuoso November 2013 - Present
Sierra Club January 2012 - June 2013
Barber Foods April 2009 - September 2011
DuocUC March 2008 - December 2008
Martin's Point Health Care June 2005 - February 2008
Bucknell University September 2004 - May 2007
Skills
Promotions, Event Management, Qualitative Research, Research, Writing, Teaching, Program Management, Proofreading, Desktop Publishing, Budgeting, Press Releases, Website Management, Social Media Marketing, Digital Photography, Photoshop, PowerPoint, Competitive Analysis, Nonprofits, Public Relations, Budgets, Marketing, Marketing Management, Marketing Research
Education
Bucknell University 2003 — 2007
BA, Anthropology
Southern Maine Community College
Communications & New Media
Virtuoso March 2008 - Present
Skills
Organizational..., Training
Education
Southern Illinois University, Carbondale 1994 — 1996
Bachelor of Science degree in Workforce Education and Development., Workforce Development and Training, B
Virtuoso March 2011 - Present
Bahia Hotel April 2010 - July 2010
Harbor View Hotel and Resort February 2009 - February 2010
Evans Hotels March 2004 - January 2009
The Inn at Rancho Santa Fe October 2000 - March 2004
Skills
Event Management, Hotels, Sales, Hospitality Management, Customer Retention, Incentives, Account Management, Customer Service, Hospitality, Meeting Planning, Resorts, Sales Management, Social Media Marketing, Teamwork, Tourism, Trade Shows, Hospitality Industry, Hotel Management
Education
San Diego State University-California State University
Bachelor's, Psychology
Virtuoso February 2011 - Present
American Marketing Association - Puget Sound chapter January 2011 - August 2011
Experian CheetahMail October 2006 - February 2010
Charter Brokerage LLC October 2004 - April 2006
Skills
Email Marketing, Digital Marketing, Google Analytics, Omniture, Online Advertising, Social Media, Social Media Marketing, SEM, Account Management, Digital Strategy, Web Analytics, E-commerce, Direct Marketing, Analytics, Marketing Strategy, PPC, Interactive Marketing, Google Adwords, Microsoft Office, Microsoft Excel, Online Marketing
Education
Western Washington University 1997 — 2001
BA, English (Writing)
New York University
Professional Certificate, Digital Media Marketing
Microsoft (Contract) November 2014 - Present
Virtuoso May 2014 - November 2014
Skills
Psychology, Research Design, User-centered Design, Usability, User Research, Data Visualization, Data Analysis, User Interface Design, Statistics, User Experience, Public Speaking, Technical Writing, Project Management, HTML 5, Philosophy, Teaching, C++, CSS, Collaboration, Design, JavaScript, Photoshop, Tableau, Python, WordPress
Education
University of Washington 2013 — 2015
Master's Degree, Human Centered Design and Engineering, 3.8
State University of New York College at Fredonia 2009 — 2013
Bachelor's Degree, Psychology, Summa Cum Laude (3.8)
Travelworld of Coronado June 1997 - Present
Purple Arrow Marketing & Communications 2010 - Present
The Royal Bank of Scotland June 2005 - October 2009
Virtuoso 2002 - 2005
Skills
Direct Marketing, Marketing Strategy, Strategy, Digital Marketing, Marketing Communications, Marketing, New Business Development, Business Strategy, Brand Management, Business Development, Strategic Planning, Public Relations, Social Media Marketing, Account Management, Sales, Segmentation, Competitive Analysis, Luxury Lifestyle, Travel, Leisure Travel, Travel Arrangements, Travel Planning, Virtuoso
Education
University of Westminster 2006 — 2008
Masters, Marketing Management
New York University 2002 — 2004
Certificate of Marketing, Marketing
University of San Diego 1997 — 2001
BA, International Relations
PennyMac Loan Services, LLC May 2015 - Present
The InSource Group August 2014 - May 2015
Bank of America December 2005 - July 2014
Virtuoso June 2003 - October 2005
Thomson Reuters August 1999 - December 2002
Agricultural Bank of China July 1988 - May 1991
Skills
Business Systems..., Mortgage Systems, Systems Analysis, UAT coordination, Microsoft SQL Server, Software Development..., Project Management, Business Intelligence..., Financial Analysis, Financial Reporting, Microsoft Office, MS Project, Chinese, Business Intelligence, User Acceptance Testing, Databases, Testing, Quality Assurance, Microsoft Project, SDLC
Education
University of Central Oklahoma 1991 — 1993
Master of Business Administration (MBA), Accounting and Finance
Nanjing University 1984 — 1988
Bachelor's degree, Accounting and Finance
Blackberry June 2015 - Present
NBPConsulting May 2013 - Present
Apex Learning August 2014 - June 2015
Strong-Bridge Consulting June 2014 - July 2014
Intellectual Ventures September 2011 - March 2013
Intellectual Ventures March 2011 - September 2011
Intellectual Ventures May 2009 - March 2011
Intellectual Ventures July 2008 - May 2009
Virtuoso June 2006 - July 2008
Escapia July 2004 - June 2006
Skills
Project Management, Program Management, Analysis, Agile Methodologies, Competitive Analysis, Start-ups, Business Intelligence, Intellectual Property, Software Development, Data Visualization, Social Networking, Training Delivery, Training, Problem Solving, SharePoint, Technical Writing, SQL, System Design, Management, Databases, Quality Assurance, Evangelism, Web Applications, Analytics, Business Process, Customer Advocacy, Innography, Leadership, Salesforce.com, Patents, Software Project..., Testing, Product Marketing, Spirits, Application Development, Prototyping, Community Engagement, Creative Solutions
Education
Antioch University Seattle 1995 — 1997
Whole Systems Design
The Evergreen State College 1988 — 1992
BA, Business and Applied Statistics
Taipei American School 1986 — 1988
American Cooperative School of Tunis
Virtuoso 2014 - Present
INTRAV PRIVATE JET TRAVEL January 2013 - April 2014
THOMAS P. GOHAGAN & COMPANY 2011 - 2013
AMERICAN EXPRESS TRAVEL SERVICE 2011 - 2011
LAKANI WORLD TOURS 2009 - 2011
ABERCROMBIE & KENT, INC 2004 - 2009
AHI INTERNATIONAL, CORP 2000 - 2004
DEPAUL UNIVERSITY 1996 - 1999
Skills
Team Leadership
Education
DePaul University 1995 — 1999
BA, International Studies; Hospitality & Tourism
Centro Linguistico Italiano Dante Alighieri, Florence Italy 1997 — 1998
Winstanley College, Manchester UK 1995 — 1995
VirtuOSO August 2012 - Present
Skills
Piano, Composition
Education
Baylor University 2011 — 2015
Bachelor of Music, Composition, Junior
Financial Services Company November 2004 - Present
Virtuoso 2008 - 2009
Magellan360 2000 - 2006
Diversified Investment Advisors April 2002 - November 2004
MarTech, Inc. August 1996 - April 2002
PDS 1995 - 2000
Skills
Management, Software Development, Agile Methodologies, Business Intelligence, Mobile Devices, Architecture, Cloud Computing, Architectures, Risk Management, Project Management, Web Services, Visio, SDLC, SQL, Requirements Analysis, Business Analysis, Unix, IT Strategy, Business Process, Mobile Technology, .NET, Software Project..., Microsoft SQL Server, SharePoint, Java, ASP.NET, Enterprise Architecture
Education
Randolph-Macon College 1985 — 1989
Bachelor Science, Computer Science
Virtuoso May 2013 - Present
Event Source NW 1995 - Present
RealNetworks June 2012 - April 2013
Screenlife Games, LLC 2005 - 2012
WildTangent 2004 - 2005
Microsoft Corporation 2002 - 2004
Education
Berklee College of Music 1989 — 1991
Professional Music
iProspect July 2013 - Present
NFI December 2012 - July 2013
Virtuoso August 2007 - February 2012
Dallas/Ft. Worth International Airport July 2001 - August 2007
Dallas/Ft. Worth International Airport 2007 - 2007
Texas-New Mexico Power (TNMP) 2001 - 2001
Law Office of Robert T. Miller, Jr. 2000 - 2001
Chaparral Machinery 2000 - 2000
Landmark Nurseries, Inc. 1999 - 2000
Myrick & Associates 1990 - 1998
Skills
Language Skills – I..., Fact Finder - I seek..., Communicator and..., Independent thinker - I..., Professional demeanor, Problem solver, Self Motivated and..., Outlook, Word, PowerPoint, Excel, Office Administration, Board meetings, Web design, Event planning, International and..., Project management, Supervisory experience, Travel experience, Microsoft Word
Education
Baylor University 1973 — 1977
Bachelor of Music
Strategic Assistant
Fair Play Soccer School May 2015 - Present
Hotel Beacon September 2014 - December 2014
Virtuoso 2012 - August 2012
YMCA October 2007 - June 2012
Skills
Social Media, Microsoft Office, Event Planning, Customer Service, Tourism, Hospitality, Teamwork, Public Speaking, Spanish, Hospital Marketing, Sustainable Tourism, Fitness, Adventure Travel, English, Travel Management, Marketing Strategy
Education
CUNY New York City College of Technology 2013 — 2014
Bachelor's degree, Hospitality Management
LaGuardia Community College 2010 — 2012
Associate's degree, Travel, Tourism and Hospitality
Virtuoso July 2014 - Present
McKesson June 2013 - August 2013
University of Minnesota August 2012 - May 2013
Public Broadcasting Service February 2011 - December 2012
ESPN June 2005 - February 2011
Teach For America June 2003 - June 2005
Skills
Training, Social Media, Social Media Marketing, Social Media Outreach, Social Media Strategist, Human Resource Planning, Human Resources, Strategic HR, Facebook, Facebook Marketing, Custom Facebook Pages, Twitter, Writing, Report Writing, News Writing, Staff Development, Staff Augmentation, Teaching, Teacher Training, Leadership Development, Leadership, Storytelling, Digital Marketing, Fundraising, Strategy, Nonprofits, Organizational..., Publicity, Social Networking, Video Editing, Blogging, Content Strategy, Press Releases, SEO, Content Development, WordPress, Web Content, Email Marketing, Editing, Google Analytics, YouTube, Marketing Communications, Content Marketing, Television Studio...
Education
University of Minnesota-Twin Cities 2012 — 2014
Master's degree, Organizational Leadership, 3.6
Georgetown University 1999 — 2003
Bachelor of Arts (B.A.), Psychology
Horace Mann 1995 — 1999
American Express June 2015 - Present
American Express April 2012 - June 2015
Virtuoso October 2009 - March 2012
The Gershwin Hotel November 2008 - October 2009
Skills
Hotels, Event Management, Hotel Management, Travel Management, Hospitality Industry, Resorts, Travel Planning, Business Travel, Tourism, Hospitality Management, Revenue Analysis, Hospitality
Education
Spokane Falls Community College 1998 — 2001
Liberal Arts
Avenue Two Travel 2006 - Present
Virtuoso April 2012 - May 2013
Skills
Leisure Travel, Cruises, Travel Management, Leisure, Tourism, Tour Operators, Vacation, Honeymoons, Business Travel, Incentive Travel, Resorts, Hospitality, Google Groups, Luxury, Adventure Travel, Hotels, Food & Beverage, Hospitality Industry, Travel Planning, Travel Writing, Weddings, Hotel Booking, Incentives, Travel Insurance, Sabre, Sustainable Tourism, Destination Marketing, Yield Management, Online Travel, Disney, Revenue Analysis, Ticketing, Travel Technology, Amadeus, Car Rental, GDS
Education
Drexel University 1975 — 1976
MBA, Human Resources
University of Pittsburgh 1972 — 1975
BS, Psychology
Kiwanis International August 2012 - Present
Virtuoso March 2007 - Present
Risher Research, Editing & Production October 2006 - Present
Outside's GO magazine November 2007 - June 2008
Group RCI 1995 - 2006
Group RCI 1995 - 2006
Group RCI 2000 - 2002
Group RCI 1994 - 1995
Skills
Photo Research, Photo Shoots, Photography, Image Editing, Editorial, Magazines, Photos, Commercial Photography, Portrait Photography, Publishing, Books, Digital Photography, Photojournalism, Publications, Photo Shoot Production, Editing, Journalism, Creative Direction, Travel Photography, Fine Art Photography, Layout
Education
Indiana University-Purdue University at Indianapolis
B.S. General Studies, Journalism, Geography
Virtuoso June 2011 - Present
Chadra Mezza and Grill January 2007 - Present
Education
Sam Houston State University 2010 — 2014
Virtuoso December 2011 - Present
Brendan Vacations April 2010 - December 2011
GTA/Travel Bound February 2008 - January 2009
Royal Caribbean International September 2003 - October 2006
Royal Caribbean International June 1999 - September 2003
Trafalgar Tours March 1996 - June 1999
Skills
Leisure, Revenue Analysis, Tourism, Travel Management, Account Management, Leisure Travel, Cruises, Marketing, Business Travel, Event Management, Incentive Travel, Team Building, Hospitality Industry, Meeting Planning, Hotels, Marketing Strategy, Airlines, Tour Operators, Hospitality Management, Sales, Corporate Events, E-commerce, Hospitality, Trade Shows, Resorts, Hotel Management, Vacation, Travel Planning, Incentives, Online Travel, Hotel Booking, Sabre, Adventure Travel, Destination Marketing, Yield Management, Travel Insurance, Luxury, Travel Technology, Online Marketing, Car Rental, Honeymoons, Sustainable Tourism, Revenue Forecasting, Leisure Industry, Galileo, New Business Development, Relationship Building, Sales Management
Education
Pepperdine University 1981 — 1985
Self-employed February 2007 - Present
SightLife June 2011 - October 2014
Blockr December 2007 - April 2011
Virtuoso June 2007 - February 2008
ink2 February 2007 - January 2008
KIVA Designs, Inc. February 2007 - March 2007
PhotoWorks 2006 - 2007
Rick Steves' Europe 2001 - 2005
Destinations.com 1999 - 2001
Stowe Area Association 1994 - 1999
Skills
Product Development, Business Development, Project Management, Strategic Planning, Customer Service, E-commerce, Operations Management, Product Management, Change Management, Program Management, Business Intelligence, Team Building, Microsoft Office, Business Strategy, Microsoft Excel, SQL, User Interface Design, Marketing Strategy, Cross-functional Team..., Competitive Analysis, Strategic Partnerships, Strategy, CRM, Team Leadership, Healthcare, Management, Forecasting, Business Planning, Process Improvement, Email Marketing, Analysis, Leadership, Start-ups
Education
University of Vermont 1989 — 1993
BS, Business Administration with minors in Mathematics, Theatre, Music
Northwestern University
Baumans Men's Fine Clothing March 2015 - Present
Laine Poe September 2014 - Present
Baumans Fine Men's Clothing July 2011 - Present
Virtuoso February 2010 - June 2011
Fort Worth Convention and Visitors Bureau September 2009 - June 2011
Baumans Fine Men's Clothing February 2007 - January 2009
Design Center, Inc January 2002 - September 2006
Design Center, Inc. September 1998 - September 2006
Skills
Event Planning, Merchandising, Marketing, Sales, Customer Service, Food & Beverage, Graphic Design, Event Management, Hotels, Trade Shows, Public Relations, Hospitality, Tourism, Product Development, CRM, Meeting Planning, Advertising, Social Media Marketing, Marketing Communications, Corporate Events, Social Networking
Education
Stephens College 1991 — 1995
B.S., Child Development with emphasis in Psychology
All Saints Episcopal School 1989 — 1991
BS, Developmental and Child Psychology
GAF June 2011 - Present
GAF March 2007 - June 2011
Elk Corp July 2006 - March 2007
eWomenNetwork February 2004 - July 2006
Self-Employed February 2002 - February 2004
The Problem Solving Company September 1997 - February 2002
Virtuoso 1997 - 1999
Skills
Web Design, Web Development, Strategic Planning, New Business Development, Social Networking, Social Media, Social Media Marketing, Project Management, Mobile Applications, Search Engine Ranking, CSS, HTML, Contract Negotiation, Facebook, Flash, Email Marketing, Graphic Design, Software Development, PHP, Adobe Creative Suite, User Experience, Dreamweaver, User Interface Design, Visual Basic, SQL, HTML 5, Visual Design, JavaScript, ColdFusion, Illustration, Analysis, Team Leadership, ASP, Front-end, Continuous Improvement, MySQL, Microsoft SQL Server, Video Editing, Visual Studio, Windows Server, Animation, ASP.NET MVC, C#, Manufacturing, DHTML, PPC Bid Management, Razor, Sales Management, Building Materials, Pricing
Education
Columbus College of Art & Design
Illustration / Animation
Pluralsight
Virtuoso July 2010 - Present
Everest College March 2010 - July 2010
Prep Sportswear July 2006 - March 2010
Anderson Daymon Worldwide March 2005 - February 2006
Skills
Social Media Marketing, Account Management, Email Marketing, Sales Management, Direct Marketing, Management, Program Management, E-commerce, Marketing Communications, Marketing, Marketing Strategy, Marketing Management, Strategic Partnerships, Online Advertising, Digital Marketing, Leadership
Education
Chapman University 2001 — 2005
BA, Communications, Advertising
Kansai Gaidai University 2004 — 2004
Japanese
Virtuoso June 2014 - Present
Virtuoso 2013 - Present
Fillmores Tavern March 2007 - April 2013
Shamrock's Pub February 2007 - 2009
Virtuoso June 2005 - September 2007
Blockbuster September 2003 - June 2005
Briarwood Family Practice September 2003 - January 2004
Skills
Management, Administrative..., Customer Service, Cruises, Hospitality Management, Tourism, Coordinating Events, Microsoft Office, Computers, Secretarial Skills, Bartending, Food Service, Hosting, Communication Skills, Travel, Luxury Cruise, Customer Satisfaction, Customer Support, Group Cruises, Hospitality, Event Planning, Leadership, Travel Planning, Data Entry, Travel Management, Budgets, Event Management
Education
City University of New York-Queens College 2005 — 2011
Bachelor of Arts (BA), Sociology
Nassau Community College 2003 — 2005
Liberal Arts and Sciences/Liberal Studies
The Mary Louis Academy 1999 — 2003
High School Diploma, General Studies
OLS at Bellevue College 2013 - 2014
Virtuoso August 2012 - August 2013
English language teacher in Seville, Spain August 2011 - October 2011
ExOfficio October 2010 - July 2011
Westside School August 2008 - June 2010
2008NORTHSHORE SCHOOL DISTRICT February 2007 - June 2008
WOODIN ELEMENTARY SCHOOL August 2007 - December 2007
CORAL September 2006 - December 2006
2004-2006OFFICE OF ADMISSION PACIFIC LUTHERAN UNIVERSITY January 2001 - January 2003
Skills
Spanish speaking, written Spanish, Spanish reading, Public Speaking, Event Planning, Editing, Fundraising, Social Media, Research, Customer Service, Microsoft Office, Non-profits, PowerPoint, Public Relations, Microsoft Excel, Volunteer Management, Data Analysis, Microsoft Word, Marketing, Outlook, Social Networking, Sales, Project Management, Spanish, Nonprofits, Newsletters, Teaching, Event Management, Leadership
Education
TEFL International 2011 — 2011
TESOL, Teaching English to Speakers of Other Languages
Pacific Lutheran University 2002 — 2006
BA, BAE, Spanish, Education
Pacific Lutheran University 2002 — 2006
Bachelor of Arts; Bachelor of Arts, Spanish; Education
Wynford June 2014 - Present
Jack Morton Worldwide August 2012 - Present
George P Johnson Experience Marketing October 2009 - Present
ITA Group, Inc. 2008 - Present
Multiple Corporations February 1999 - Present
Germany & Associates January 1999 - Present
Freelance Staff 1999 - Present
Enterprise Events Group 1999 - 2008
Virtuoso 1999 - 2008
Seabourn Cruise Line 1988 - 1999
Skills
Tourism, Travel Management, Incentives, Trade Shows, Cruises, Customer Service, Food & Beverage, Program Management, Corporate Events, Hospitality, Event Management, Leisure Travel, Incentive Travel, Hospitality Management, Hospitality Industry
Education
Colorado State University 1978 — 1982
BS, Horticulture with a concentration in Floriculture
Cheynne Mountain High School 1976 — 1978
Virtuoso February 2010 - Present
Virtuoso June 2003 - April 2009
Quebec Hilton September 2002 - August 2003
Theatre at Sea: Steflin International, Inc., September 2001 - September 2002
Cunard Line Limited October 1998 - September 2001
Cunard Line Limited October 1989 - October 1998
Skills
Event Management, Cruises, Marketing, New Business Development, Training, Customer Service, Sales Management, Public Relations, Trade Shows, Sales, Tourism, Hotels, Budgets, Hospitality, Event Planning, Vacation, Online Marketing
Education
Queens College
Economics, Hospitality
Seattle Childrens July 2008 - Present
Seattle Children’s Hospital 2008 - Present
Corbis November 2005 - July 2008
Virtuoso January 2004 - October 2005
Texas Department of Heatlh August 1995 - August 2004
Education
Austin College 1981 — 1982
Computer Programming, Desktop Publishing
Yorktown High School 1979 — 1982
Laura Davidson Public Relations September 2015 - Present
Make-A-Wish Central New York May 2014 - September 2014
Full Picture May 2013 - August 2013
Virtuoso May 2012 - July 2012
The Denver Post June 2011 - August 2011
Skills
Social Media, Microsoft Office, Written & Verbal..., Photography, Press Releases, Proofreading, Public Relations, InDesign, Photoshop, Event Planning, Microsoft Excel, Inspiration, Magazines, Marketing, Journalism, Media Alerts
Education
Syracuse University 2011 — 2015
Bachelor of Arts (B.A.), International Relations and Affairs
Syracuse University 2011 — 2015
Bachelor of Arts (B.A.), Anthropology
TD November 2013 - Present
Superior Supermarket January 2008 - January 2014
Virtuoso October 2010 - June 2011
Skills
Accounting, QuickBooks, Microsoft Office, Teamwork, Communication Skills, Customer Service, Data Entry, Finance, Social Media, Public Speaking, Nonprofits, Team Leadership, Financial Analysis, Leadership
Education
City University of New York-Brooklyn College 2011 — 2015
Bachelor's Degree, Accounting and Business/Management
UniFocus May 2014 - Present
Grapevine Convention & Visitors Bureau September 2013 - May 2014
Virtuoso September 2008 - September 2013
Virtuoso May 2008 - September 2008
Virtuoso November 2007 - May 2008
STA Travel July 2006 - May 2007
STA Travel January 2001 - January 2006
Performance Business Forms & Printing September 1995 - July 1997
Skills
Travel Planning, Tourism, Sabre, Resorts, Hotels, Business Travel, Travel Management, Management, Contract Negotiation, Contractual Agreements, Sales, Sales Operations, Sales Management, International Sales, Marketing, Leadership, Tour Operators, Budgets, Team Building, Leisure Travel, Online Travel, Leisure, New Business Development, Business Development, Business Analysis, Business Planning, Training, Hospitality, Customer Service, Trade Shows, Event Management, Travel Technology, Hospitality Industry, Hospitality Management
Education
Texas Woman's University 2014 — 2016
Master of Business Administration (MBA), International/Global Studies
The University of Texas at Arlington - College of Business Administration 2009 — 2013
Bachelor of Science (B.S.), Economics
University of Missouri-Columbia 1993 — 1994
Business Development Director, Travel Alberta April 2015 - Present
Virtuoso April 2013 - April 2015
Virtuoso, Ltd January 2008 - April 2013
Virtuoso, Ltd June 2005 - January 2008
Holland America Line and Windstar Cruises June 1999 - June 2005
Skills
Training, Management, Sales, Sales Operations, Marketing Strategy, Program Management, Event Planning, New Business Development, Hotels, Project Management, Tourism, Social Media, Negotiation, Customer Service, Sourcing, Incentives, Time Management, Staff Development, Yield Management, Cruises
Education
Hawaii Pacific University
Bachelor of Science (B.S.), Business Administration, Travel Industry Management, 3.0 GPA
Hawaii Pacific University
Expedia, Inc. April 2014 - Present
Virtuoso June 2013 - April 2014
University of Washington September 2013 - March 2014
Whirlpool Corporation June 2010 - July 2012
Intel Corporation July 2009 - December 2009
Intel Corporation June 2008 - December 2008
EMC Corporation May 2007 - December 2007
Skills
User Experience, User-centered Design, Usability Testing, Perl, Project Management, User Interface, Rapid Prototyping, Matlab, Software Development, User Research, C, Embedded Software, Programming, Wireframes, HTML, CSS, Axure, Adobe Creative Suite, Morae, User Interface Design
Education
University of Washington 2012 — 2014
Master of Science (MS), Human Centered Design and Engineering, 3.9/4.0
Northeastern University 2005 — 2010
Bachelor of Science (B.S.), Electrical Engineering, 3.7
Fiorini Ski School December 2012 - Present
British Motor Coach October 2012 - Present
West Seattle Sausage Company DBA Heartland Cafe April 2010 - April 2014
Nintendo October 2010 - December 2011
PMA Direct Marketing June 2009 - February 2010
Virtuoso June 2001 - April 2009
Amazon.com April 2000 - April 2001
Nintendo of America August 1995 - April 2000
Seattle Imagesetting 1990 - 1994
US Navy August 1984 - August 1989
Skills
Marketing, Business Development, Finance, Email Marketing, Online Advertising, Direct Marketing, Direct Mail, Advertising, Digital Marketing, Graphic Design, Social Media Marketing, Corporate Branding, Illustrator, InDesign, Adobe Creative Suite, Social Media, Sales, Marketing Strategy, Management, Creative Direction, Marketing Communications, Online Marketing
Education
Bellevue College 2013 — 2014
Web Marketing Specialist - Cert, Buisness Technology/Marketing, GPA 3.58
Art Institute of Seattle 1989 — 1991
AA, Visual Communication
Rooster Park Consulting September 2008 - Present
Virtuoso October 2008 - December 2010
WhitePages.com April 2007 - September 2008
Amazon.com December 2005 - April 2007
Amazon.com September 2003 - December 2005
Microsoft Corporation May 1998 - September 2003
Los Alamos National Laboratory May 1995 - August 1995
Skills
Agile Methodologies, Scalability, Distributed Systems, Software Engineering, Software Development
Education
Rice University
MCS, Computer Science
Rice University
BA, Computer Science & Sociology
Microsoft April 2014 - Present
Virtuoso January 2014 - April 2014
Huawei Technologies January 2013 - November 2013
NetEase December 2010 - October 2012
IBM Global Business Services July 2010 - November 2010
Microsoft October 2009 - June 2010
Skills
User Experience, Machine Learning, Mobile Applications, Cloud Computing, SQL, User Experience Design, User Research, Usability Testing, Mobile Devices, Distributed Systems, Chinese, Android, Human Computer..., Mobile Internet, Python
Education
Peking University 2008 — 2011
Master, Psychology
Peking University 2004 — 2008
Bachelor, Yuanpei College
Departure Lounge July 2013 - Present
Virtuoso 1997 - July 2013
Rosewood Hotels & Resorts 1990 - 1993
Skills
Travel Management, Cruises, Leisure Travel, Tourism, Vacation
Education
Southern Methodist University 1984 — 1988
Protravel International January 2014 - Present
Virtuoso 2000 - Present
Unique Travel January 2000 - January 2014
direct travel 1989 - 1991
Skills
Hospitality, Customer Service, Leisure, Tourism, Hotels, Cruises, Travel Management, Leisure Travel, Resorts, Vacation, Business Travel, Luxury, Tour Operators, Incentive Travel, Online Travel, Adventure Travel, Travel Planning, Sabre, Incentives, Hotel Booking, Hotel
Education
Hofstra University 1969 — 1973
Bachelor of Science (BS), HIstory and Geography
Travel Design by KCH January 2014 - Present
The KCH Travel Portfolio June 2010 - Present
Chili Dog Productions April 2010 - Present
Virtuoso January 2007 - April 2010
Backroads January 1997 - January 2007
Skills
Tourism, Leisure Travel, Travel Management, Adventure Travel, Hospitality
Education
San Diego State University-California State University 1984 — 1989
BA of Arts (French)
Virtuoso June 2011 - Present
Travel Bound August 2008 - April 2011
Eos Airlines October 2007 - May 2008
Rail Europe 1995 - 2007
Education
Fairfield University
BA, French
Pace University - Lubin School of Business
MBA, Marketing
Expedia, Inc. Senior Security Analytics EngineerExpediaOctober 2006 - Present
Zillow.com May 2006 - September 2006
Virtuoso May 2005 - May 2006
Microsoft April 2004 - April 2005
IBM Global Services December 2003 - March 2004
Delta Controls February 2002 - November 2003
Skills
Business Intelligence, Data Warehousing, Analytics, ETL, Agile Methodologies, Database Design, Microsoft SQL Server, SSRS, Java, Tealeaf, Scrum, T-SQL, Data Modeling, Data Integration, SQL, Databases, MSSQL 2000/2005/2008..., Web Analytics, Crystal Reports, IIS, SSIS, Software Quality..., C#, TFS, Software Development, Hadoop, XML, JSON, RESTful WebServices, CEP, Usability, Visual Studio, CentOS, Data Analysis, ASP.NET, MySQL, Business Objects, Regular Expressions, Omniture, WebTrends, Systems Analysis, Application Design, JavaScript, Python, Shell Scripting
Education
City University of New York 2007 — 2007
Bachelor of Science, Electrical Engineering and Computer Science
British Columbia Institute of Technology 2002 — 2002
Object Oriented Analysis and Design
British Columbia Institute of Technology 2002 — 2002
Relational Database Systems and Design
British Columbia Institute of Technology 1998 — 2001
Diploma of Technology, Electrical and Computer Engineering Technology - Automation and Instrumentation
Rocky Mountain Travel Company February 1996 - Present
Virtuoso 2006 - 2015
Virtuoso 2006 - 2015
Adventure Quest / PCR Travel January 1994 - February 1996
Great Atlanta Steamship Company / Boehm Travel 1988 - 1994
Skills
Tourism, Vacation, Cruises, Leisure Travel, Business Travel, Resorts, Sabre, Leisure, Airlines, Travel Planning, Honeymoons, Hotels, Car Rental, Incentive Travel, Travel Insurance, Tour Operators, Luxury, Adventure Travel, Inclusive Resorts, Incentives, River Cruises, Family Vacations, Ticketing, Certified Sandals, Family Reunions, Escorted Tours, GDS, Disney, Caribbean Travel, Airline Reservations, Family Holidays, Luxury Cruise, Group Cruises, Sustainable Tourism, Tour Packages, Disney Vacations, Travel Technology, Online Travel, Destination Marketing, Travel Management, Travel Agency, Amadeus, Revenue Analysis, Hotel Booking, Hospitality, Booking Systems, Tourism Management
Education
Auburn University 1970 — 1972
Advertising Design
Colby-Sawyer College 1968 — 1970
AA, Advertising Design
Virtuoso January 2013 - Present
Concur Technologies June 2012 - December 2012
totallyboomm.com January 2008 - September 2012
iBoomm January 2008 - September 2012
Mercent Corporation August 2010 - June 2012
iModules Software September 2006 - June 2008
Cerner Corporation May 2005 - September 2006
Covansys -Internship May 2005 - August 2005
Prof. Kinnersley's January 2004 - May 2004
Butler County Community College January 2002 - December 2002
Skills
C#, ASP.NET, Microsoft SQL Server, Web Services, Software Engineering, VB.NET, AJAX, XML, Agile Methodologies, .NET, JavaScript, Visual Studio, jQuery, SQL, CSS, SharePoint, Software Development, Databases, Test Driven Development, Software Design, Python
Education
KIST 2008 — 2010
Master, Cognative Robotics & Inteligent Systems
University of Kansas 2003 — 2005
Bachelor of Science (BS), Computer Science
Butler County Community College 2002 — 2003
School, Engineering
Self Employed, Event Planner April 2013 - Present
Ovation Corporate Travel July 2011 - December 2012
Virtuoso, LTD November 2009 - June 2011
Virtuoso May 2006 - April 2010
Virtuoso May 2006 - November 2008
Regarding Life August 2005 - December 2005
Barnes and Noble, Inc May 2004 - February 2005
Skills
Event Planning, Event Management, Budgeting, Microsoft Office, Time Management, Corporate Communications, Corporate Events, Event Producing, Hospitality, Tourism, Resorts, Hotels, Marketing, Marketing Strategy, Budgets, Event Production, Hospitality Industry, Hospitality Management, Management, Meeting Planning
Education
Manhattan College 1999 — 2003
B.A, Marketing
Virtuoso October 2014 - Present
Federation of State Medical Boards July 2013 - September 2014
YMCA of Arlington August 2011 - July 2013
Federation of State Medical Boards June 2012 - August 2012
Skills
Public Relations, Social Media, Digital Marketing, Content Management, Microsoft Office, Social Media Marketing, Customer Service, Adobe Creative Suite, Project Management, Writing, Facebook, Marketing, Social Networking, Event Planning, Sales, Event Management, Leadership, Marketing Communications
Education
The University of Texas at Arlington 2010 — 2012
Bachelor of Arts (B.A.), Communications (Public Relations)
Tarrant County College 2007 — 2010
Virtuoso June 2013 - Present
Virtuoso April 2011 - June 2013
US Air Force May 2008 - April 2009
US Air Force March 2008 - May 2008
Mountain Ridge Assisted Living May 2005 - July 2007
Washington Terrace Health Services June 2004 - May 2005
US Air Force, 52d Services Squadron 2003 - 2004
Skills
Marketing, Public Relations, Advertising, Leadership, Social Media, Newsletters, Management, Market Research, Program Management, Editing, Budgets, Sales, Strategic Planning, Market Planning, Customer Service, Training
Education
University of Oklahoma 2002 — 2004
Master's, Human Relations
Central Washington University 1994 — 1998
Bachelor's, Video Communications
Texas Massage Institute 2000 — 2001
Bodywork, sports and wellness massage/fitness therapy
The Ritz-Carlton Hotel Company LLC April 2010 - Present
Virtuoso May 2005 - April 2010
The Ritz-Carlton Hotel Company, L.L.C. February 1992 - April 2001
Ritz-Carlton 1992 - 2001
Krisam Group February 1988 - February 1992
The Sheraton Denver Tech Center 1984 - 1986
Skills
Hotels, Hospitality, Hospitality Industry, Tourism, Resorts, Yield Management, Hotel Management, Revenue Analysis, Pre-opening, Hospitality Management, Leisure, Marketing, Sales Management, Management, Catering, Luxury, Front Office, Sales, Vacation, Tour Operators, Incentive Travel, Leisure Travel, Account Management
Education
Boston University Questrom School of Business 1976 — 1980
BSBA, Marketing, International Economics
Metuchen High School 1972 — 1976
IID December 2012 - Present
Virtuoso October 2012 - December 2012
Indiana University Health Bloomington Hospital January 2012 - July 2012
Writing Tutorial Services January 2010 - May 2012
Indiana Memorial Union Board January 2011 - December 2011
WonderLab Museum of Health, Science and Technology May 2011 - September 2011
Skills
Event Planning, Customer Service, Social Media, Community Outreach, Public Relations, Facebook, Editing, Non-profits, Public Speaking, Research, Volunteer Management, Fundraising, Microsoft Office, Ap Style, Newsletters, Adobe Creative Suite, Proofreading, Writing
Education
Indiana University Bloomington 2008 — 2012
Bachelor of Arts (BA), Journalism
Northwestern Senior High School
Social Solutions December 2014 - Present
GP Strategies Corporation April 2010 - November 2014
GP Strategies Corporation August 2009 - April 2010
Independent Project Management Professional April 2008 - July 2009
Knowledge Anywhere September 2005 - April 2008
Virtuoso June 2001 - May 2005
Milesandpoints.com July 2000 - April 2001
Inacom Corp. July 1997 - July 1999
Noah's New York Bagels July 1995 - February 1997
Skills
Program Management, Account Management, Software Project..., E-learning, Cross-functional Team..., Project Planning, Business Management, Problem Solving, Customer Relations, Project Management, Change Management, Instructional Design, Team Leadership, Team Building, Training, Virtual Teams, Performance Improvement, Instructor-led Training, PMP, Blended Learning, Learning Management, E-Learning, Collaboration, Management, Learning Management..., Customer Service, MS Project, Leadership, Business Analysis, IT Strategy, Integration, Business Development, Enterprise Software, Testing, Employee Training, Vendor Management, SharePoint
Education
University of Washington 2011 — 2011
Certificate
California State University-Hayward - School of Business and Economics
Bachelor of Science
The Travani Group August 2014 - Present
T-Mobile December 2012 - May 2015
Microsoft April 2012 - December 2012
Dendreon August 2011 - April 2012
Virtuoso April 2008 - August 2011
Pathway2Design June 2004 - November 2008
Premera Blue Cross Blue Shield August 1999 - June 2004
First Consulting Group 1999 - 2000
Microsoft January 1998 - August 1999
XO Communications 1996 - 1998
Skills
User Experience, Usability Testing, Wireframes, User Experience Design, Management, Proposal Writing, Workshop Facilitation, Focus Groups, Recruiting, User Stories, Agile Methodologies, User Research, Visual Design, Rapid Prototyping, Leadership, Project Management, Usability, User Interface, Information Architecture, Interaction Design, Web Development, User Interface Design, Mobile Devices, Mobile Applications, Creative Direction, CRM, Strategy, Persona, User-centered Design, Web Applications, SaaS, CMS, Start-ups
Education
Solutions IQ 2010 — 2010
Certification, Agile Product Owner / Scrum Master
Bellevue College 2001 — 2002
Certification, Project Management, 4.0
Southern Oregon University 1993 — 1995
B.S., Human Communications/Consumer Behaviour, 3.86
Marylhurst University
MBA, 4.0
American Airlines March 2015 - Present
American Airlines March 2015 - Present
Amsterdam Hospitality September 2012 - March 2015
Virtuoso June 2008 - September 2012
The Walt Disney Company August 2010 - January 2011
Bryant Park Corporation / 34th Street Partnership June 2007 - August 2009
Skills
Hotels, Hospitality, Front Office, Hospitality Industry, Travel Planning, Opera, Micros, Customer Service, Concierge Services, Property Management..., Customer Satisfaction, Microsoft Office, Social Media, PowerPoint, Microsoft Word, Event Planning, Tourism, Office Management, Public Speaking, TIPS Certified, Hotel Administration, Reservation, Guest Service Management, Vacation, Leisure, Leisure Travel, Cruises, Resorts, Business Travel, Travel Management, Teamwork, Lodging, Outlook, MICROS, Banquets
Education
CUNY New York City College of Technology 2008 — 2013
Bachelor's degree, Hospitality Administration/Management
Virtuoso July 2015 - Present
Virtuoso 2013 - Present
Clarisonic June 2008 - January 2012
Clarisonic November 2007 - June 2008
Inspa March 2005 - January 2006
The Sanctuary Spa October 2004 - June 2005
Skills
Exceptional..., Proficiency with..., Excellent social skills..., Sales, Retail, Event Management, Management, Direct Marketing, Microsoft Word, Sales Management, Training, Brand Management, PowerPoint, Trade Marketing, Makeup Artistry, Microsoft Excel, Marketing, Social Media Marketing, Assisting Executives, Trade Shows, Fashion, Customer Service, Public Relations, Email Marketing, Customer-focused, Selling, Trade Sales, Skin Care, Team Building, Account Management, Retail Sales
Education
Central Washington University 2006 — 2007
B.S, Retail Marketing and Technology
Highline College 2000 — 2004
A.A., Associates
Clover Park Technical College
Associate Arts Degree
Equinox September 2015 - Present
Virtuoso April 2015 - Present
The Buddy Group March 2015 - April 2015
GSW Worldwide June 2013 - September 2013
Skills
Creative Direction, Advertising, Art Direction, Creative Strategy, Graphic Design, Interactive Advertising, Adobe Creative Suite, Image Manipulation, Photography, Concept Development, Digital Strategy, Mac, Photoshop, Digital Photography, Final Cut Pro, Image Editing, Social Media, Microsoft Office
Education
School of Visual Arts 2011 — 2015
Bachelor of Fine Arts (BFA), Photography
School of Visual Arts 2011 — 2015
Bachelor of Fine Arts (BFA), Photography
Embry-Riddle Aeronautical University June 2008 - Present
BeautiControl March 2006 - January 2011
Cultural Care Au Pair July 2005 - January 2011
Virtuoso November 1998 - November 2007
Cedar Hill ISD August 2006 - May 2007
82d Services Squadron Marketing - Sheppard AFB February 1997 - November 1998
Skills
Event Planning, Program Management, Public Speaking, Project Management, Customer Service, Training, Fundraising, Microsoft Office, Nonprofits, PowerPoint, Leadership Development, Teaching, Research, Conflict Resolution, Coaching, Marketing, Operations Management, Process Improvement, Staff Development, Strategic Planning, Team Building, Leadership
Education
Embry-Riddle Aeronautical University 2008 — 2010
MSPM, Project Management
University of Central Oklahoma - College of Business Administration 1994 — 1996
Sam Houston State University 1987 — 1988
Elem. Education
The University of Texas at Austin 1985 — 1987
Aldine Sr. High School
Google Advertising For Any Budget January 2014 - Present
Netizone July 2012 - Present
Virtuoso July 2012 - July 2012
Skills
Data Entry, Web Development, Copywriting, Guitarist, Vocalist, Hardware
Education
City University of New York 2014 — 2018
Bachelor of Science (BSc), Electrical and Electronics Engineering
B.A.F Shaheen College 2000 — 2016
H.S.C, 5.00
Mirza Ahmed Ispahani Smiriti Biddalaya 2009 — 2010
S.S.C, 5.00
Virtuoso December 2014 - August 2015
BCD Travel September 2010 - July 2012
Dream Travel July 1999 - January 2007
Dallas Market Center July 2006 - November 2006
Southwest Airlines January 1995 - May 1999
Skills
Corporate Travel..., Marketing Event Planning, Logistics Coordinator, Administrative Office..., Customer Service, Microsoft Office, Account Management, Leisure Travel, Business Travel, Revenue Analysis, Event Management, Sabre, Apollo GDS, Amadeus GDS, Group Travel, Sales
Education
Cedar Valley College
Business, Management, Marketing
Mountain View College
Business, Management, Marketing
Norfolk State University
Marketing
Virtuoso January 2015 - Present
Virtuoso June 2013 - January 2015
Coursera 2015 - 2015
Coursera 2015 - 2015
Utah High School Activities Association September 2012 - March 2013
Brigham Young University May 2011 - December 2012
Brigham Young University & Frederick Jackman Law Offices January 2011 - August 2012
The Church of Jesus Christ of Latter-day Saints July 2008 - August 2010
Country Cabins Inn and Grill March 2005 - July 2008
All Out Photography December 2004 - July 2008
Education
Brigham Young University 2007 — 2013
Bachelor of Arts, Political Science, International Political Economy
Seattle Pacific University 2013 — 2016
Master of Arts, Industrial and Organizational Psychology
Lonestar Resources Inc. May 2014 - Present
Ancor Capital Partners May 2009 - March 2014
Virtuoso May 2008 - April 2009
AVAIL MEDICAL PRODUCTS, INC January 2005 - May 2008
Skills
Administrative Support, Accounts Payable, Microsoft Office, Customer Relations, Event Management, Customer Service, Fax, Excel, Outlook, Administration, Word, Data Entry, Spreadsheets, Office Management, Telephone Skills, Typing, Documentation, Database Administration, Accounts Receivable, Quickbooks, Calendar Management, Travel Management, Administrative..., Microsoft Excel, QuickBooks, System Administration, Inventory Management, Recruiting, Microsoft Word, PowerPoint, Training, Administrative...
Education
Tarleton State University 2007 — 2009
Bachelors, Business Administration
Europe Express, Part of TUI, Plc March 2010 - Present
Virtuoso April 2009 - March 2010
Virtuoso June 2008 - April 2009
Cruise West May 2006 - June 2008
Renaissance Seattle Hotel February 2005 - December 2005
Sorrento Hotel January 2004 - November 2004
Westin Seattle February 2001 - January 2004
Palace Hotel January 2000 - February 2001
Sheraton Raleigh Hotel January 1997 - January 2000
Skills
Tourism, Marketing Strategy, Account Management, Travel Management, Hotels, Cruises, Leisure Travel, Hospitality, Vacation, Resorts, Leisure, Event Management, Hospitality Industry, Revenue Analysis, Business Travel, Travel Planning, Event Planning, Social Media, Public Relations, Social Media Marketing, Luxury, Adventure Travel, Customer Service, Tour Operators, Destination Marketing, Market Planning, Incentive Travel, Online Travel, Sales, Hotel Booking, Sales Management, Trade Shows, Sabre, Customer Satisfaction, Training, Incentives, Management, Online Marketing, Online Advertising, Strategy, Travel Technology
Education
Shaw University 1997 — 2000
Bachelor of Arts (B.A.), International Relations
Winter Haven Senior High 1988 — 1991
High School Diploma, Advanced Placement
Virtuoso January 2015 - Present
Virtuoso July 2013 - January 2015
23TouchPoints July 2011 - July 2013
Virtuoso July 2011 - July 2013
Cenveo May 2008 - July 2011
Aflac September 2007 - February 2008
Central Washington University June 2006 - August 2006
Central Washington University September 2004 - June 2006
FIS Trust/DuraLube Winner's Circle October 2002 - September 2003
Skills
Customer Service, Microsoft Office, Administration, Purchasing, Vendor Relations, Triage, Technical Recruiting, Billing, Invoicing, Expenses, Concur, ADP, SharePoint, Event Planning, Scheduling, Calendaring, Documentation, Inventory Management, Windows Server 2003, Research Project..., Service Desk Express..., Administrative Support, Travel Management, Organizing, Problem Solving, multi-line phone..., Attention To Detail, Responsibility, Discreet, Determined, Humor, Administrative..., System Administration, Software Documentation, ADP Payroll, Project Management, Event Management
Education
Hawaii Pacific University 2007 — 2008
Information Systems
Central Washington University 2003 — 2007
BS, Information Technology and Administrative Management
Virtuoso February 2014 - Present
Virtuoso November 2008 - February 2014
Virtuoso May 2006 - November 2008
KIDS, Inc. September 2002 - May 2006
Skills
Great Plains Software, Account Reconciliation, Forecasting, General Ledger, Variance Analysis, Budgets, Auditing, Analysis, Financial Statements, Consolidation, Accounting, Microsoft Excel, Expense Management, Finance
Education
Texas Woman's University 2002 — 2006
Bachelor of Business Administration (BBA), Accounting and Finance
Behind the Shutter January 2009 - Present
Shutter Magazine July 2012 - Present
Salvatore Cincotta Photography 2006 - Present
Virtuoso January 2012 - Present
Signature Collection Albums January 2010 - Present
Do Well Real Estate January 2013 - Present
Skills
Photography, Magazines, Editorial, Newsletters, Portrait Photography, Photos, Image Editing, Photoshop, Marketing, Video, Publishing, Weddings, Commercial Photography, Portraits, Advertising, Social Networking, Event Photography, Graphic Design, Digital Photography, Fashion, Adobe Creative Suite, Public Speaking, Television, Event Management
Education
Central Methodist College 2003 — 2007
BA, Business Management/Marketing, Cum Laude
Humble high 1999 — 2002
The EntreprenewHer April 2015 - Present
The Entreprenewer August 2012 - Present
Lifebook 2011 - Present
Virtuoso 2014 - 2014
The Allen Groupe July 2010 - August 2012
The Allen Groupe September 2007 - 2010
The Strategic Coach 2004 - 2007
Disney Cruise Line 2001 - 2001
Skills
Speaking Engagements, Facilitation, Workshop Facilitation, Public Speaking, Leadership Development, Team Building, Organizational..., Executive Coaching, Coaching, Strategic Planning, Management Development, Marketing, Entrepreneurship, Succession Planning, Fundraising, Program Management, Proposal Writing, Leadership, Management Consulting, Training, Change Management, Customer Service, Business Development, Employee Engagement, Organizational..., Human Resources, Strategy, Culture Change, Personal Development, Staff Development, Performance Management, Small Business, Team Leadership, Emotional Intelligence, Project Management, Social Media, Event Planning, Employee Relations, Recruiting, B2B, Event Management, Operations Management, Business Planning, Business Coaching, Consulting, Time Management, Organizational Design, Management, Talent Management
Education
Illinois State University 1997 — 2001
BS, Commercial Recreation
Lake Zurich High School 1993 — 1997
D Magazine March 2015 - Present
Virtuoso August 2014 - May 2015
Smart City Locating September 2014 - March 2015
Cooksey Communications June 2014 - September 2014
D Magazine January 2014 - May 2014
Texas Christian University January 2012 - May 2014
Nashville Downtown Partnership May 2013 - August 2013
Texas Christian University August 2010 - December 2011
Skills
Editing, Creative Writing, Social Media, Research, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Blogging, Photoshop, Microsoft Excel, Journalism, Facebook
Education
Texas Christian University 2010 — 2014
Bachelor of Arts (BA), Journalism
Hotwire September 2015 - Present
Hotwire February 2015 - Present
Shake Shack July 2014 - February 2015
Topping Rose House May 2013 - August 2013
Virtuoso May 2012 - August 2012
Absolute Travel May 2011 - August 2011
Virtuoso May 2010 - August 2010
Questex June 2009 - August 2009
Skills
Guest Service Management, Food Service Operations, Hospitality Management, New Restaurant Openings, Hotels, Culinary Skills, Restaurants, Food & Beverage, Micros, Tourism, Management, MICROS
Education
Cornell University 2010 — 2014
Bachelor's Degree, Hotel Administration
RealSelf January 2015 - Present
School of Visual Concepts February 2012 - Present
Amazon March 2012 - January 2015
Ascentium June 2010 - November 2011
WhitePages June 2009 - May 2010
VML November 2006 - September 2008
Wunderman November 2006 - September 2008
Virtuoso May 2005 - October 2006
The Cobalt Group July 2003 - April 2004
Coinstar 2004 - 2004
Skills
User Experience, Interaction Design, User Interface Design, Prototyping, Mobile Prototyping, Mobile Web UX, Responsive Web Design, Usability Testing, Sketching, Wireframing, HTML5, CSS3, jQuery, OmniGraffle, Visio, Mental Modeling, Accessibility, Progressive Enhancement, Workflow Design, JavaScript, Unobtrusive Javascript, HTML, CSS, Blogging, Rapid Prototyping, Mobile Internet, jQuery Mobile, Paper Prototyping, Cognitive Walkthroughs, Heuristic Evaluation, Personas, Task Analysis, Web Analytics, SEO, Subversion, CVS, Prototype, Information Architecture, Wireframes, User-centered Design, User Research, Web Design, Front End Engineering..., HTML 5, Usability, Front-end, User Scenarios, Mobile Devices
Education
Boston University
Communications
Viajes Palacio Virtuoso Member Agency February 2014 - September 2014
Ferrara Operadora February 2013 - August 2013
Virtuoso May 2010 - April 2012
Centris Information Services/Client Management Services September 2009 - May 2010
Volt Technical Resources May 2008 - November 2008
Manco Structures, Ltd. October 2007 - April 2008
Atrium October 2006 - September 2007
SG Consulting September 2005 - September 2006
United States Marine Corps July 1991 - August 1995
Skills
Customer Service, Sales, Business Travel, Problem Solving, Technical Support, Account Management, Team Management, Hotels, Mobile Devices, Marketing, Leisure Travel, Travel Management, Hospitality, Negotiation, Tourism, Training, Hospitality Industry, Social Media Marketing, Leadership, Online Marketing, New Business Development, Sales Management, Marketing Strategy, Resorts, Management, Public Relations, Sales Operations, Program Management, Event Management, Project Management, SEO, E-commerce, Project Planning, Strategic Planning, Conflict Resolution, Entrepreneurship, Product Development, Analysis, Online Advertising, Call Centers, Trade Shows, Team Leadership, Business Development, Contract Negotiation, Strategic Partnerships, Team Building, Customer Satisfaction, Online Travel, Travel Planning, Adventure Travel
Education
American InterContinental University 2010 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Hallmark College 2007 — 2008
Associate of Science (A.S.), Computer Networking Systems Technology
Chaffey College 2003 — 2005
Associate of Science (A.S.), Computer Information Systems
Universidad de Monterrey 1997 — 2002
Bachelor of Business Administration (BBA), Business Administration and Management, General
Los Angeles Pierce College 1993 — 1995
Associate of Science (A.S.), Computer Business Applications
Marine Corps Communication Electronics School 1992 — 1993
Certificate, Electronics and Telecommunications Systems
Intercruises Shoreside and Port Services 2011 - 2014
Seabourn Cruise Line 2010 - 2011
Virtuoso 2003 - 2009
TCS Expeditions 2001 - 2002
Crystal Cruises 1998 - 2000
Skills
Travel Management, Tourism, Cruises, Restaurants, Leisure Travel, Leisure, Hotels, Business Travel, Resorts, Vacation, Hospitality Industry, Adventure Travel, Travel Planning, Revenue Analysis, Luxury, Sabre, Hospitality Management, Budgets, Online Advertising, Sales Management, Hotel Management, Incentives, Online Travel, Training
Education
Seattle Pacific University - School of Business and Economics
Bachelor of Arts (B.A.), Business Management
Shoreline Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Nordstrom May 2011 - Present
Microsoft September 2008 - May 2011
IDEA September 2008 - May 2011
Virtuoso January 2005 - September 2008
GreaterGood.com Network 2002 - 2004
Coinstar 1998 - 2001
Skills
Marketing Management, Web Marketing, Leadership, E-commerce, Email Marketing, Web Analytics, Omniture, Digital Marketing, SEO, Analytics, Google Analytics, Online Advertising, Social Media Marketing, Product Marketing, Google Adwords, Brand Management, SEM, PPC, CRM, Marketing, Sales, Digital Strategy, Marketing Communications, Interactive Marketing, Strategy, Advertising, Social Media, Multi-channel Marketing, Lead Generation, User Experience, B2B
Education
Gonzaga University 1998 — 2002
BA, Business - Marketing
Gonzaga University - School of Business Administration 1998 — 2002
CIE Tours International November 2013 - Present
Rocky Mountaineer July 2012 - July 2013
Windstar Cruises November 2010 - August 2012
Viking River Cruises 2007 - 2009
Globus Family of Brands 2002 - 2007
Virtuoso 2001 - 2002
Princess Cruises 1999 - 2001
Celebrity Cruises / RCCL 1992 - 1999
Skills
Account Management, Negotiation, Marketing, Contract Negotiation, Lead Generation, Sales, Management, Hospitality Industry, Customer Satisfaction, Leisure Travel, Leisure, Business Development, Revenue Analysis, Marketing Strategy, Hospitality, Team Leadership, Tourism, Leadership, Sales Operations, Event Management, Training, Hospitality Management, Budgets, Travel Management, Strategic Planning, Food & Beverage, Customer Service, Trade Shows, Cruises, Call Centers, Hotels, Tour Operators, Operations Management, Sales Management, Sales Presentations, Hotel Management, Public Speaking, Marketing Communications, Public Relations, Team Building, Social Media Marketing, Incentive Travel, Resorts, Destination Marketing, Online Marketing, Incentives, Online Advertising, New Business Development, Sabre
Education
Colorado State University 1972 — 1976
Bachelor of Arts, Communications
Virtuoso September 2011 - Present
Virtuoso June 2008 - February 2011
Inspirus, LLC 2011 - 2011
Sabre Holdings May 2006 - January 2008
Natural Wellness USA 2008 - 2008
Education
James Madison University 1987 — 1991
Bachelor of Science, Communications
Improving Enterprises July 2013 - February 2015
Code Authority April 2012 - July 2013
thregecy inc. May 1994 - December 2012
OnAsset Intelligence, Inc March 2011 - April 2012
immersion digital March 2008 - May 2010
World Wind Open Source Community February 2003 - May 2010
NASA WorldWind Project 2003 - 2009
NASA July 2007 - March 2008
Virtuoso April 2007 - July 2007
Shell Exploration and Production Technologies September 2005 - October 2006
Skills
.NET, WPF, GIS, Silverlight, Unity3D, iPhone development, Computer Graphics, C#, JavaCard, Social Software, ASP.NET, iOS development, Programming, CSS, WCF, Software Development, SQL, ASP.NET MVC, Software Engineering, Visual Studio, Agile Methodologies, LINQ, User Interface, JavaScript, Software Design, Subversion, HTML 5, jQuery, Objective-C, Architecture, Knowledge, Decipher Script, Concentration, Craft, Use Rope, Web Applications, Android, Architectures, Ruby, HTML5
Education
The University of Texas at Arlington 1987 — 1989
None
Collin County Community College
Virtuoso December 2009 - Present
Waggener Edstrom February 2001 - November 2009
MWW/Savitt 1999 - 2001
Skills
Media Relations, Corporate Communications, Public Relations, Strategic Communications, Message Development, Editing, Newsletters, Reputation Management, Crisis Communications, Content Development, Press Releases, Speech Writing, Copywriting, Messaging, Spokesperson, Writing, Broadcast Journalism, Journalism, Company Newsletters, Communications Planning, News Writing, Web Content, Digital Marketing, Internal & External..., Presentation Coaching, Media Skills Training, Video, Blogging, Content Marketing
Education
Northwestern University
MSJ, Broadcast Journalism
The University of British Columbia
BA, Political Science
Virtuoso May 2000 - Present
Festival/First European Cruises June 1999 - May 2000
American Express February 1998 - May 1999
Cunard Line August 1984 - January 1998
Skills
Cruises, Event Management, Luxury, Tourism, Event Planning, Groups, Hotels, Hospitality, Product Development, Writing, Resorts, Account Management, Luxury Cruise, Vacation, Leisure Travel, Travel Management, Incentives, Marketing, Adventure Travel, Leisure, Google Groups, Marketing Strategy, Online Advertising, Incentive Travel, Business Travel, Travel Planning, Online Travel, Travel Technology, Hotel Booking, Revenue Analysis, Sabre, Destination Marketing, Trade Shows, Sustainable Tourism, Hospitality Industry, Hotel Management, Meeting Planning, Hospitality Management, Online Marketing, Yield Management, Corporate Events, Management, Luxury Lifestyle, Ticketing, Amadeus, Airlines, Galileo, E-commerce, Honeymoons, Market Planning
Education
Colby College 1979 — 1983
BA, History
The Governor's Academy 1977 — 1979
Virtuoso January 1999 - Present
Skills
Hotels, Tourism, Travel Management, Agile Methodologies, Leisure Travel, Hospitality, Business Travel, Leisure, Business Intelligence, E-commerce, Marketing Strategy, Resorts
Education
Southwestern Adventist University
Boeing July 2013 - Present
Lockheed Martin April 2011 - July 2013
Virtuoso October 2004 - April 2009
Hewlett-Packard June 1999 - August 2002
California Polytechnic State University September 1999 - July 2000
Denny's September 1992 - June 1997
Skills
Business Intelligence, Business Analysis, Competitive Analysis, Risk Management, Business Planning, Budget, Website Development, Visio, Leadership, Requirements Analysis, Integration, Requirements Gathering, Budgets, CRM, Strategic Planning, Trend Analysis, Program Management, Project Management, Analysis, Strategy, Process Improvement
Education
California Polytechnic State University-San Luis Obispo 1998 — 2000
MBA, With a specialization in Engineering Management
California Polytechnic State University-San Luis Obispo 1998 — 2000
MS, Engineering, with a Specialization in Engineering Management
California Polytechnic State University-San Luis Obispo 1987 — 1997
BS, Physical Science
Zillow April 2013 - Present
ExactTarget October 2011 - March 2013
Virtuoso July 2010 - October 2011
Virtuoso April 2007 - July 2010
Virtuoso July 2006 - April 2007
Virtuoso July 2005 - July 2006
Skills
Account Management, Event Planning, Marketing Communications, Email Marketing, Online Advertising, Marketing Strategy, Web Analytics, Social Media, Advertising, Public Relations, Digital Marketing, Web Marketing, Relationship Marketing, ExactTarget, CMS, Direct Mail, A/B testing, Google Analytics, Social Media Marketing
Education
Gonzaga University 2000 — 2004
Business Administration, Marketing, Public Relations
Skyline High School 1997 — 2000
Antidote Education Company 2002 - Present
Virtuoso February 2003 - April 2009
TCS Expeditions February 2002 - September 2002
Crystal Cruises 1998 - 2002
Seaborne Aviation, Inc 1997 - 1998
Clipper Navigation 1996 - 1997
Princess Cruises 1991 - 1995
Education
Seattle Pacific University - School of Business and Economics
Paul Gauguin Cruises August 2010 - Present
PONCHO 2006 - 2012
Windstar Cruises / Ambassadors International Inc. September 2005 - June 2010
Virtuoso 2004 - 2005
Holland America Line 1996 - 2005
Crystal Cruises 2000 - 2004
Crystal Cruises 2000 - 2004
Royal Cruise Line 1974 - 1996
Skills
Hospitality, Management, Contract Negotiation, Event Management, Customer Service, Cruises, Sales, Hotels, Social Media Marketing, Luxury, New Business Development, Public Relations, Program Management, Marketing Communications, Restaurants, Hospitality Industry, Public Speaking, Google Adwords, Market Research, Revenue Analysis, Volunteer Management, Marketing Strategy, Tourism, Event Planning, Marketing, Resorts, Social Media, Leadership, Budgets, Strategic Planning, Communication Training, Account Management, E-commerce, Food & Beverage, Direct Marketing, Catering, Fundraising, Wine, Incentives, Online Advertising, Strategic Partnerships, Hotel Management, Leisure Travel, Trade Shows, Non-profits, Email Marketing, Tour Operators, Negotiation, Advertising, Leisure
Education
Purdue University 1969 — 1973
Virtuoso 1994 - Present
adworks 1982 - 1992
J. Walter Thompson 1978 - 1981
Education
ArtCenter College of Design 1979 — 1980
Courses, Advertising Concept Design
University of Washington 1976 — 1978
BA Communications, Broadcast Advertising
Virtuoso December 2007 - Present
Microsoft November 2001 - November 2007
EXCELL Data Corporation (Contractor at Microsoft) September 2000 - November 2001
Premera Blue Cross August 1997 - September 2000
Family Insurance Corporation (Vancouver, B.C.) (Now Family Insurance Solutions) May 1995 - July 1997
Family Insurance Group (Vancouver, B.C) (Now Family Insurance Solutions) February 1993 - May 1995
Education
Valley Fliers 2005 — 2006
Private Pilot, Single Engine Land
Microsoft Certification 2004 — 2006
Microsoft Certified Professional, Database Design, Database Administration
Certified General Accountants of Canada 1994 — 1997
Accounting Information Systems
Brigham Young University 1989 — 1992
BS Finance, Finance, Economics
Virtuoso January 2011 - Present
Virtuoso March 2005 - January 2011
Adobe January 2005 - March 2005
IBM September 2003 - January 2005
Microsoft December 1999 - November 2002
PC Gamers Tech September 1999 - December 1999
Future Shop March 1997 - April 1999
Skills
C#, Microsoft SQL Server, JavaScript, Test Automation, IIS, Testing, Windows Server, MySQL, HTML, VBScript, PHP, C, Windows, Silverlight, Shell Scripting, .NET, AJAX, Agile Methodologies, Software Development, Software Quality..., T-SQL, TFS, Visual Studio, Web Services
Education
Bellevue College 2000 — 2001
Associates
Pierce Community College 1999 — 2000
Associates
Deja vu Security October 2014 - Present
Spiral Genetics April 2013 - August 2014
CoCo Communications Corp. April 2010 - March 2013
Various Businesses December 2007 - March 2010
CoCo Communications Corp. December 2003 - November 2007
IOActive, Inc. October 2003 - November 2003
Cenzic, Inc. May 2002 - October 2003
Virtuoso February 2001 - February 2002
World2One November 1999 - December 2000
Data General February 1998 - August 1999
Skills
C++, C#, Python, Linux, Cryptography, Device Drivers, jQuery, Embedded Linux, Wireless, Git, C, Agile, TCP/IP, Agile Methodologies, Software Development, Distributed Systems, Software Engineering, Software Design, Scrum
Education
Oregon Institute of Technology 1995 — 1999
Computer Software Engineering
Virtuoso April 2013 - Present
TN Marketing June 2006 - March 2013
Young America 2004 - April 2006
Archway Marketing Services 2002 - 2004
Skills
Direct Marketing, Account Management, Direct Mail, Marketing Communications, Customer Retention, Marketing, Fulfillment Management, Rebates, Sweepstakes, Marketing Strategy, Leadership, Budgets, Strategy, Creative Direction, Management, Project Management, Advertising, Email Marketing, Social Media Marketing
Education
University of Washington 2013 — 2014
Marketing Management Certification, Marketing/Marketing Management, General
Minnesota State University, Mankato 1997 — 2001
Bachelor of Science, Speech Communications
Virtuoso September 2015 - Present
Virtuoso July 2013 - September 2015
Belltower Chapel & Garden November 2009 - June 2013
ACH Child & Family Services 2007 - 2010
The Rock House Restaurant September 2004 - May 2006
Virtuoso June 1996 - September 2004
Skills
Event Management, Event Planning, Management, Program Management, Corporate Events, Fundraising, Weddings, Catering, Training, Staff Management, Nonprofits, Volunteer Management, Wedding Planning, Marketing, Database Admin, Budgets, Leadership Development, Leadership, Social Media, Special Events, Event Execution, Restaurant Management, Community Outreach, Proposal Writing, Hospitality, Database Management, Business Management, Staff Training, Catering Sales, Leisure Travel, Travel, Contract Management, Culinary Skills, Cooking, Baking, Tourism, Marketing Strategy, Customer Service
Education
The University of Texas at Arlington 2010 — 2010
Professional Certification, Professional Wedding & Event Planner
Texas Wesleyan University 1999 — 2001
Bachelor of Arts, English
University of Washington 1996 — 1998
Education
Bellevue Community College 1995 — 1996
Associates Degree, General Studies
Central Washington University 1992 — 1995
Music Education
RR Donnelley September 2012 - Present
EDGAR Online, Inc. October 2005 - September 2012
Excell Data September 2003 - September 2004
Virtuoso July 2001 - September 2003
Invisic December 1998 - October 1999
Skills
XML, C#, Java, Visual Studio, XSLT, JavaScript, XBRL, Agile Methodologies
Education
Shoreline Community College 2000 — 2001
A.A.S.
Virtuoso February 2006 - Present
American Airlines Publishing March 2003 - February 2006
American Way magazine 1994 - 2003
Skills
Blogging, Travel Writing, Publishing, Newsletters, Web Content, Public Relations, Social Media, Journalism, AP Style, Freelance Writing, Press Releases, Storytelling, Content Development
Education
Texas A&M University 1985 — 1988
BA Journalism, Journalism
DCI Engineers January 2009 - Present
Cleator Household September 2008 - December 2008
Virtuoso July 2008 - August 2008
Arvest Bank January 2008 - July 2008
Education
Oklahoma State University 2005 — 2008
BS, Public Relations / Marketing
Pedagogy Inc. September 2013 - Present
Envisasoft, Inc. February 2005 - Present
Virtuoso May 2001 - January 2005
Concero June 1996 - November 2000
Skills
Agile Methodologies, T-SQL, Scrum, C#, E-commerce, Microsoft SQL Server, SQL, XML, Testing, .NET, SDLC, System Deployment, Requirements Analysis, Selenium, Software Project..., SharePoint, TFS, Software Development
Education
Washington State University - College of Business and Economics 1990 — 1992
BA, Economics
Green River Community College 1987 — 1990
Signature Travel Network January 2007 - Present
GIANTS April 2001 - November 2003
Virtuoso August 2000 - April 2001
Rafael Hotels 1997 - 2000
Summit Hotels 1994 - 1996
Skills
Hotels, Hospitality, Resorts, Revenue Analysis, Marketing Strategy, Travel Management, Trade Shows, Event Management, Luxury, Marketing, Sales, Public Relations, Tourism, Hospitality Industry, Leisure Travel, Leisure, Hotel Management, Hospitality Management, Corporate Events, Market Planning, Business Travel, Yield Management, Online Travel, Incentives, Front Office, Meeting Planning, Pre-opening, Food & Beverage, Event Planning, Catering, Restaurants, Cruises, Hotel
Education
Concordia University 1974 — 1976
Business, Marketing
D'arcy McGee High School 1968 — 1970
Virtuoso November 2011 - Present
Extended Results August 2009 - November 2011
Ramp Technology Group September 2005 - June 2009
Murphy & Associates January 2005 - July 2005
Excell Data 2000 - 2005
Skills
SQL, Databases, .NET, Business Intelligence, SSRS, SSIS, C#, T-SQL, Scrum, Microsoft SQL Server, ETL, Analysis Services, Agile Methodologies, SSAS 2008, Data Warehousing, Visual Studio
Education
Highline Community College 1977 — 1978
AA, Computer Science
Hazen High School
Virtuoso July 2014 - Present
Prime 8 Consulting November 2013 - June 2014
WideNet Consulting Group July 2013 - October 2013
Allyis October 2011 - June 2013
Avanade May 2010 - September 2011
ConsultNet February 2010 - April 2010
COMSYS February 2009 - February 2010
Longtop International (at Microsoft) March 2008 - January 2009
Ascentium October 2007 - March 2008
Excell Data (at Microsoft) October 2006 - October 2007
Skills
Microsoft SQL Server, .NET, C#, Agile Methodologies, ASP.NET, Software Development, Web Services, XML, WCF, Visual Studio, T-SQL, SQL, JavaScript, Scrum, AJAX, SDLC, LINQ, IIS, Sharepoint 2007/2010, Silverlight 4.0/5.0, Kentic CMS 6.0/7.0, TFS 2008/2010/2012, jQuery
Education
Maharishi University of Management 2006 — 2009
Master, Computer Science
Addis Ababa University 2002 — 2005
BSC, Computer Science
Addis Ababa University 1991 — 1996
BSC., Civil Engineering
Virtuoso May 2015 - Present
Freelance Writer + Editor September 2008 - Present
Full Sail University March 2012 - December 2014
Bonnier Corporation January 2011 - February 2012
American Express Publishing September 2007 - September 2008
Bonnier Corporation June 2006 - August 2007
Skills
Magazines, Editorial, Writing, Blogging, Editing, Web Content, Copywriting, Copy Editing, Feature Articles, Content Strategy, SEO, Creative Writing, Collage, Storytelling, Social Media, Publications, Journalism, Content Development, Digital Media
Education
New York University 2013 — 2015
Master of Fine Arts (MFA), Creative Writing
University of Central Florida 2002 — 2006
Bachelor of Arts, Journalism
Virtuoso July 2013 - Present
IBM February 2008 - March 2012
IBM April 2001 - January 2008
IBM April 2002 - June 2006
IBM March 2000 - March 2001
IBM July 1998 - February 2000
IBM April 1996 - June 1998
ManpowerGroup October 1995 - March 1996
Skills
Microsoft Office, Excel, Customer Relations, Customer Service, Asset Management, Team Leadership, Lotus Notes, Mozilla, Internet Explorer, SAP, Avaya, SQL, QMF, CRM, Accounts Receivable, Training, Mentoring, Coaching, Project Coordination, Team Management, Business Control, Teaming, Building Relationships, Leadership, Microsoft Excel, Teamwork, Customer Satisfaction, Account Reconciliation, Cross-functional Team..., Auditing, Sales, Accounting, Process Improvement
Education
The Center for Bilingual and Mulicultural Studies 1995 — 1995
Certificate of Completion, Spanish Language, A
Arizona State University 1992 — 1994
Bachelor of Science (B.S.), Organizational Communication, General
LD Bell
LD Bell
Virtuoso 2007 - 2012
Frosch Travel January 1997 - March 2007
Skills
Use Sabre, Book air, hotels, cars, familiar with use of..., backoffice procedures..., able to do ARC report, can do both leisure and..., issue tickets
Education
Arkansas Tech University 1965 — 1967
Hot Springs High School 1961 — 1965
High School Diploma
Virtuoso 1989 - 2012
Education
Cameron University 1982 — 1986
Bachelor of Business Administration (B.B.A.), Management Information Systems, General, deans honor roll
Virtuoso January 2011 - Present
Woodlake Travel Store October 2006 - December 2010
Alliance Worldwide Travel Management January 2003 - October 2006
Travel Agency in The Park September 1989 - January 2003
InterTravel March 1986 - August 1989
Bay Area Travels and Tours August 1983 - March 1986
Skills
Marketing, Event Management, Tourism, Social Media Marketing, Hospitality, Marketing Communications, Hotels, Online Marketing, Customer Service, Travel Management, Management
Education
San Jacinto College 1979 — 1993
Associate’s Degree, Business Administration and Management, General
Clear Lake High School 1975 — 1979
High School