PennyMac Loan Services, LLC
Industry: Mortgage loan company
DescriptionPennyMac Loan Services, LLC, is an American residential mortgage company headquartered in Westlake Village, California and is the principal mortgage banking subsidiary of PennyMac Financial Services, Inc. PennyMac originated $22.0 billion in mortgage loans in 2012. Customer service: 1 (866) 549-3583 Headquarters: Westlake Village, CA Number of employees: 2,918 (2017) Traded as: NYSE: PFSI; Russell 2000 Component Founded: 2008 Parent organization: Private National Mortgage Acceptance Company, LLC
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PennyMac Loan Services, LLC Employees
Barney & Barney, a Marsh & McLennan Agency LLC Company September 2015 - Present
Blue Horizon Insurance Services October 2014 - Present
Benefits Pipeline April 2008 - December 2014
PennyMac Loan Services, LLC January 2013 - September 2014
Seeger Benefits & Insurance Services January 2006 - April 2008
Amgen September 2000 - June 2005
Skills
Employee Benefits, Insurance, Disability Insurance, Medicare, Underwriting, Life Insurance, Claim, Analysis
Education
California State University-Northridge
Bachelor of Arts
PennyMac Loan Services, LLC June 2015 - Present
Russian Universe USA December 2010 - June 2015
Skills
Microsoft Office, Strategic Planning, Customer Service, PowerPoint, Photoshop, Microsoft Word, Research, Teamwork, Microsoft Excel, Social Media, Business Strategy, English, Social Media Marketing
Education
California State University-Northridge 2013 — 2015
Bachelor's Degree, Finance
Los Angeles Valley College 2011 — 2013
Business Administration
Belgorod University of Cooperation, Economics, and Law 2003 — 2006
International Economics
PennyMac Loan Services, LLC December 2014 - Present
Education
California State University-Channel Islands 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
California Lutheran University 2003 — 2007
Business Administration, Management
PennyMac Loan Services, LLC June 2014 - August 2014
Merrill Lynch December 2013 - May 2014
Merrill Lynch August 2013 - December 2013
City of Hope June 2010 - June 2012
AlliedBarton Security Services August 2007 - June 2010
Le Montrose Suite Hotel (Outrigger Lodging Services) December 1998 - December 2005
The Beverly Hills Hotel January 2001 - May 2002
Universal Studios Hollywood April 1999 - May 2000
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Security Management, Hospitality, Leadership, PowerPoint, Hotels, Public Speaking, Social Media Marketing, Budgets, Management, Presenter, Customer Service, Inventory Management, Organization, Problem Solving, Public Relations, Marketing, Training, Time Management, Human Resources, Sales, Teamwork, Event Planning, Team Building, Sales Management, Creative Strategy
Education
California State University-Northridge 2012 — 2015
Bachelor of Science (B.S.), Finance, Management and Business Administration with an option in Honors, 4.0
Los Angeles City College
A.A., Finance & Banking, 4.0
Cardinal Newman High School
High School, College Preparatory
Ocwen Financial Corporation - US March 2015 - Present
PennyMac Loan Services, LLC June 2014 - December 2014
Ecova November 2013 - February 2014
Fidelity National Agency Solutions November 2012 - January 2013
Bank of America August 2010 - May 2012
Bank of America March 2010 - August 2010
Bank of America May 2008 - March 2009
Skills
Fiserv, PACER, MSP, LPS Desktop, HSSN, FHA Connection, Neighborhood Watch, CAIVRS, Citrix, ResWare, NICE, RealServ, Homesaver, Homebase, LAMP, LAFA, CARDS, SharePoint, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, Microsoft Publisher, AS400 Administration, LSAMS, Lotus Notes, Loan Origination, Loan Modifications, Loan Servicing, Loan Processor, Mortgage Closer, Mortgage Underwriting, Mortgage Servicing, Foreclosures, Bankruptcy, Customer Service, HUD Audits, FHA, HAMP, HAFA, Refinance, GNMA, FHLMC, Partial Claims, Home Retention, Oracle, Team Leadership, Coaching, Team Building
Education
Eastfield College 2015 — 2017
Associate’s Degree, Business Administration, Management and Operations
Lake Highlands High School 2004 — 2008
High School Diploma
PennyMac Loan Services, LLC December 2014 - Present
Pearson Library September 2011 - January 2015
Skills
Employee Loyalty, Dedicated Professional, Highly Reliable, Learning Quickly, Great Motivator, Communication Skills, Adaptability, Customer Service, Organization &..., Team-oriented, Leadership, Management, Microsoft Excel, Microsoft Office, PowerPoint, Public Speaking, Social Media, Social Networking, Teamwork
Education
California Lutheran University 2011 — 2015
Bachelor's degree, Business Administration and Management, General
East China Normal University 2013 — 2013
Athas Capital September 2015 - Present
Unemployed - seeking work January 2014 - Present
PennyMac Loan Services, LLC February 2015 - July 2015
Guaranteed Rate May 2014 - July 2014
Wells Fargo Home Mortgage September 2012 - January 2014
Skills
Mortgage Lending, Mortgage Banking, Banking, Loans, Credit, FHA, Refinance, Credit Analysis, Loan Origination, Residential Mortgages, Consumer Lending, FHA financing, Mortgage Underwriting, Risk Management, USDA, Underwriting, VA loans
Education
California State University-Northridge
PennyMac Loan Services, LLC June 2015 - Present
Prospect Mortgage, LLC June 2014 - Present
BBVA Compass April 2013 - June 2014
Independent Consultant January 2012 - April 2013
Wincrest Real Estate/Harris, Moy, Sollazo Law Group October 2010 - December 2011
Placer Sierra Bank/Wells Fargo Bank October 2004 - March 2008
Education
California State University-Sacramento
Business Administration and Management, General
San Jose State University
Business Administration and Management, General
PennyMac Loan Services, LLC August 2014 - Present
Stanford Mortgage October 2013 - August 2014
Phh Mortgage May 2011 - September 2013
Skills
Mortgage Lending, VA loans, FHA financing, Jumbo Mortgage, Residential Mortgages, Fixed Rate Mortgages, Real Estate, Refinance, Energy Efficient..., USDA Rural Housing, Home Equity Loans, Reverse Mortgages
Education
Ashford University 2009 — 2011
Bachelor of Arts, Sports and Recreation Management
PennyMac Loan Services, LLC March 2015 - Present
USAA March 2013 - Present
Nationstar Mortgage Wholesale Lending July 2012 - March 2013
Fannie Mae April 2012 - July 2012
GMAC Mortgage October 2010 - May 2012
First Plus Financial June 2000 - August 2005
Skills
Mortgage Lending, Residential Mortgages, Credit Analysis, Loan Origination, Loan Servicing, Mortgage Banking, Loans, Mortgage Servicing, Loss Mitigation, FHA, Mortgage Underwriting, Underwriting, Credit, Real Estate, Refinance
Education
GW Carver Sr. High 1988 — 1991
General Studies
Capstone Institute of Mortgage Finance
FHA Direct Endorsement Underwriter Training
Arizona State University 2013 — 2017
PennyMac Loan Services, LLC February 2015 - Present
Mammoth Mountain Ski Area January 2015 - February 2015
Fast Undercar November 2013 - August 2014
PennyMac Loan Services, LLC July 2012 - August 2012
Perry's Quality Auto Repair June 2005 - August 2011
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Customer Service, Social Media Marketing, Analytics, Analysis, Bloomberg, Leadership, Marketing Communications, Public Speaking, Time Management, QuickBooks, Research, Sports, Human Resources, Kaizen, Small Business, Databases
Education
Graceland University 2011 — 2013
Bachelor of Science (BS), Business Administration and Management, General
California State University-Channel Islands 2009 — 2011
None, Business, Management, Marketing, and Related Support Services
PennyMac Loan Services, LLC September 2015 - Present
Bank of America February 2010 - August 2015
Bank of America February 1994 - February 2010
Skills
SDLC, Business Requirements, Business Analysis, Banking, Risk Management, Financial Services, Requirements Analysis, Requirements Gathering, Visio, Vendor Management, PMO, Project Portfolio..., Strategic Planning, Idea Person, Cross-functional Team..., Process Improvement, Twitter, Creative Solutions, People Skills
Education
Chaffey College
PennyMac Loan Services, LLC July 2013 - Present
Chase May 2010 - July 2012
JPMorgan Chase November 2009 - April 2010
Moss Codilis, L.L.P. October 2008 - November 2009
Skills
To obtain a meaningful..., Microsoft Excel, Word,..., Excellent written and..., Detail-oriented and..., Multi-tasked working..., Foreclosures, Loans, Loss Mitigation, Management, Negotiation, Real Estate, Mortgage Banking, Banking, FHA
Education
CSUN 2002 — 2008
Bachelor of Science (BS), Business Administration Finance and Real Estate
Lakeshore Learning Materials April 2015 - Present
Join the Gossip December 2007 - Present
PennyMac Loan Services, LLC October 2014 - March 2015
CauseForce June 2014 - August 2014
REVOLVEclothing April 2013 - February 2014
CauseForce November 2008 - April 2013
Plastic Surgery Studios February 2007 - November 2008
Skills
Blogging, Social Media Marketing, Email Marketing, Copywriting, Press Releases, Social Media, Online Marketing, Social Networking, Advertising, Web Content, Digital Strategy, Editorial, Copy Editing, SEO, Marketing, Public Relations, Facebook, Creative Direction, CMS, Editing, SEO copywriting, Online Advertising, Journalism, Fundraising, Newsletters, WordPress, Proofreading, Web Content Management, YouTube, Digital Media, Blogger, Digital Marketing, Google Analytics, Content Strategy, Publicity, Interviews, Creative Writing, Google Adwords, Web Analytics, Non-profits, New Media, Marketing Communications, Media Relations, Brand Development, Nonprofits, Social Media Measurement, Corporate Communications, SEM, Sponsorship, HubSpot
Education
California State University-Fullerton 2001 — 2006
2 BA degrees, Journalism and American Studies
California State University-Fullerton 2001 — 2006
Bachelor of Arts (B.A.), Journalism
PennyMac Loan Services, LLC November 2014 - Present
Edelman Media, Inc February 2014 - Present
Blackhawk Network November 2012 - February 2014
Bank of America June 2007 - November 2012
Independent Consultant July 2005 - May 2007
Yahoo, Inc (Overture) March 2004 - May 2005
Cardinal Health, Inc (Syncor) February 2002 - September 2003
Ision-Energis (Germany) September 2000 - February 2002
QVC, Inc (USA and Germany) January 1997 - August 2000
Amiable Technologies 1995 - 1997
Skills
Integration, Virtualization, Program Management, Cloud Computing, Enterprise Architecture, Enterprise IT Strategy, IT Management, Mobile Payments, Strategy, Storage, Project Management, IT Service Management, IT Strategy, Management, Data Center, Disaster Recovery
Education
Clemson University 1993 — 1994
Masters, Industrial Education
CESSON 3.0 August 2015 - Present
PennyMac Loan Services, LLC May 2014 - Present
Bank of America August 2007 - April 2014
Reid-Ashman Mfg. June 2002 - July 2005
LearnKey October 2001 - May 2002
Strata October 1994 - November 2000
Skills
Management, SharePoint, Process Improvement, Project Management, Banking, Leadership, Microsoft Office, HTML, Enterprise Software, Business Analysis, Visio, Graphic Design, User Experience, Adobe Production Suite, SharePoint Designer, CSS, Desktop Publishing, Video Production, Videography, Photography, Video Editing, User Interface Design, Usability Testing, Sound Editing, Training, Public Speaking, Business Development, Program Management, Strategic Planning, Animation, Software Testing Life..., Microsoft Project, Lectora
Education
Dixie State College 2005 — 2007
Business Administration and Management, General, 3.62
Bellevue College 1993 — 1993
PennyMac Loan Services, LLC September 2015 - Present
Medtronic October 2014 - August 2015
Medtronic August 2014 - October 2014
US Navy June 2008 - May 2012
Skills
Military, Security Clearance, Military Operations, Military Experience, Navy, DoD, Command, Operational Planning, National Security, Force Protection, Weapons, Top Secret, Intelligence Analysis, Defense, Military Training, Customer Service, Human Resources, Office Administration
Education
American Public University System 2011 — 2012
Liberal Arts and Sciences/Liberal Studies
Bishop Alemany High School 2003 — 2007
Diploma
PennyMac Loan Services, LLC October 2014 - Present
Purepayments 2012 - October 2014
Purepayments July 2011 - October 2014
Allan Hancock College April 2010 - June 2010
Skills
•Advanced software and..., •Extensive experience...
Education
Moorpark College 2014 — 2015
Network System Engineering Program, Information Technology
California State University-Channel Islands 2010 — 2012
Bachelor's degree in Business, Business
Allan Hancock College 2007 — 2010
AA in Business Administration, Business Administration
PennyMac Loan Services, LLC June 2015 - Present
The InSource Group November 2014 - June 2015
Bank of America November 2009 - August 2014
Skills
Recruiting, Contract Recruitment, Sourcing, Technical Recruiting, Talent Acquisition, Internet Recruiting, Executive Search, Interviews, Applicant Tracking..., Human Resources
Education
Eastern Washington University
MAXIMUS September 2015 - Present
PennyMac Loan Services, LLC October 2014 - September 2015
Bank of America July 2004 - May 2014
Warrantech October 2002 - June 2004
Guaranteed Marketing Solutions October 2000 - October 2002
Skills
Management, Process Improvement, Leadership, Call Centers, Banking, Customer Service, Mortgage Banking, Operations Management, Risk Management, Mortgage Servicing, Time Management, Finance, Foreclosures, Loan Servicing, Training, SharePoint, LPS Desktop, Performance Management, Credit, Analysis, Loans
Education
Ashford University 2011 — 2013
Master of Business Administration (M.B.A.), Organizational Leadership, 3.5
Ashford University 2008 — 2011
Bachelor's Degree, Accounting, 3.2
Wells Fargo November 2014 - Present
PennyMac Loan Services, LLC September 2014 - November 2014
PennyMac Loan Services, LLC June 2013 - September 2014
Scottrade January 2012 - May 2013
Non Profit Judaism by Choice June 2011 - June 2012
Apple Inc. February 2011 - December 2011
Skills
Sales, Banking, Analysis, Customer Service, Microsoft Excel, Technology, Computers, Apple, Investing, Investments, Financial Analysis, Strategic Planning, Forecasting, Social Media
Education
California State University-Northridge 2009 — 2013
Bachelor of Science (BS), Finance
PennyMac Loan Services, LLC August 2014 - Present
Nationstar Mortgage February 2013 - August 2014
Randstad - Bank of America March 2012 - March 2013
Saxon Mortgage June 2010 - September 2012
Skills
Loan Servicing, Mortgage Servicing, Real Estate, Loan Origination, Mortgage Underwriting, Loans, Internal Audit, LPS, SQL, Customer Service, Data Analysis, Microsoft Office, Monarch Pro, Document Imaging, Escrow, Foreclosures, Bankruptcy, Risk Management, Loan Modifications
Education
North Lake College 2001 — 2001
Real Estate, Real Estate
El Centro College 1995 — 1995
Associate of Science (A.S.), Registered Nursing/Registered Nurse
PennyMac Loan Services, LLC June 2015 - Present
Bank of America April 2015 - May 2015
Bank of America September 2010 - April 2015
Skills
Banking, Credit, Loans, Credit Analysis, Portfolio Management, Mortgage Lending, Credit Risk, Financial Analysis, Training, Insurance, Analysis, Auditing, Loan Origination, Management, Microsoft Office, Customer Service, Public Speaking, Negotiation, Research, Microsoft Word
Education
California State University-Northridge 2007 — 2010
Bachelor of Science (B.S.), Finance, General
PennyMac Loan Services, LLC September 2015 - Present
Pennymac May 2014 - August 2015
Experis IT January 2013 - October 2013
Experis IT April 2012 - January 2013
Bank of America January 2010 - December 2011
Bank of America May 2008 - January 2011
Countrywide/Bank of America January 2005 - December 2007
Countrywide Home Loans, Wholesale Division September 2001 - January 2005
Countrywide Home Loans June 2000 - September 2001
Countrywide Home Loans October 1998 - June 2000
Skills
Mortgage Banking, Loans, Credit, Mortgage, FHA, Banking, Loan Origination, Compliance, Mortgage Lending, Process Improvement, Strategic Planning, Team Building, Underwriting, Refinance, Credit Analysis, Consumer Lending, Mortgage Servicing, Mortgage Industry, Loss Mitigation, Conforming, Software Quality..., User Acceptance Testing, Software Development, Software Design, Software Implementation, Software Training, Technical Writing, Help Desk Management, Website Development, Website Redesign, Website Testing, B2B eCommerce, B2C, Call Center, Technical Analysis, Technical Leadership, Technology Development, Technology..., Vendor Management, Call Centers, SDLC, Access, Leadership, Testing, IT Management, Training, Loan Servicing, Risk Management, Visio, Disaster Recovery
Education
California State University-Northridge 2001 — 2006
BA, Psychology
California Lutheran University
MBA, IT Management
San Diego State University-California State University
BA, Psychology
PennyMac Loan Services, LLC March 2015 - Present
PennyMac Loan Services, LLC March 2013 - March 2015
PennyMac Loan Services, LLC August 2011 - March 2013
Bank of America April 2011 - August 2011
Bank of America January 2010 - March 2011
Countrywide Financial July 2008 - January 2010
Countrywide Financial December 2007 - July 2008
Countrywide Financial July 2007 - December 2007
Education
Duke University 2003 — 2007
Bachelor of Arts (BA), Political Science
Discover Financial Services January 2013 - Present
PennyMac Loan Services, LLC October 2011 - December 2012
Rose & Alex Pilibos High School February 2011 - June 2011
Skills
Risk Management, Mortgage Lending, Mortgage Banking, Capital Markets, Financial Analysis, Analysis, Loans, Secondary Market, Financial Modeling, Finance, Portfolio Management, Economics, Management, Credit Risk, Hedging, Securitization, MBS, Outstanding..., Loan Origination, Trading, Ms Office, Microsoft Excel, Power Pivot, SQL, Tradeweb, Innovient, VBA, Bloomberg, QRM, Thomson Reuters Eikon
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2014 — 2017
Master of Business Administration (M.B.A.), Finance
California State University-Northridge 2007 — 2011
Bachelor's Degree, Finance & Economics, Summa Cum Laude
PennyMac Loan Services, LLC December 2014 - Present
Phones4hire February 2013 - November 2014
Kinecta Federal Credit Union October 2011 - December 2012
Homeservices Lending 2009 - 2011
GMAC ResCap November 2004 - July 2008
E*TRADE Financial October 2001 - November 2004
Andersen Consulting April 2000 - September 2001
Hertz Rent a Car November 1997 - February 2000
Skills
Mortgage Lending, Underwriting, Investment Properties, FHA, HomePath, CRM, Real Estate, Refinance, Affiliate Marketing, Super Jumbo, Partnerships
Education
Instituto Centroamericano de Administración de Empresas 1995 — 1995
Costa Rica, Green Marketing, International Dean's Fellow
The University of Texas at Austin
BA, Child Psychology
University of Southern California - Marshall School of Business
MBA, Entrepreneurship/Entrepreneurial Studies
PennyMac Loan Services, LLC November 2014 - Present
JPMorgan Chase January 2011 - June 2014
Skills
Office Software:..., Banking Software:..., Calyx, Edge, CLOSR,..., Delphi, Empower, Ruby,, Accounting Software:..., Credit, Mortgage Lending, Credit Analysis, Loan Origination, Refinance, Mortgage Banking, VA Loans, Loans, Banking, Microsoft Office, Windows, Customer Service, Accounts Receivable, FHA, Residential Mortgages, Microsoft Word, Microsoft Excel, Finance
Education
Glendale Community College 2005 — 2005
License, Real Esate
Glendale Career College 1994 — 1996
Certificate, Accounting
Romanos Melikyan 1980 — 1986
Bachelor's degree, Music
PennyMac Loan Services, LLC June 2015 - Present
Prospect Mortgage, LLC June 2010 - May 2015
Bank of America May 2008 - April 2010
Countrywide May 2005 - May 2008
Countrywide September 2002 - May 2005
Countrywide April 2000 - September 2002
Countrywide January 1999 - April 2000
Countrywide December 1994 - December 1998
Countrywide December 1993 - November 1994
GN Mortgage January 1990 - December 1993
Skills
Object Oriented Design, SQL database design, SQL, Excel, System Design, Systems Analysis, System Architecture, System Administration, Financial Analysis, Financial Reporting, Financial Accounting, Business Analysis, Data Analysis, Analytics, Business Intelligence, Access, Visual Basic, VBA, Visio, Software Project..., Financial Systems, Application Development, Reporting Systems, Microsoft Office, SQL Tuning, Embedded SQL, Operating Systems, Relational Databases, Database Analysis, Database Security, Database Administration, Software Development, Vendor Management, Integration, Microsoft Excel, Software Documentation, SharePoint, Database Design, Microsoft SQL Server, Quality Assurance, Business Requirements, SDLC, Project Management, Troubleshooting, Requirements Analysis, Analysis, Requirements Gathering
Education
California State University-Northridge
Bachelor's Degree
PennyMac Loan Services, LLC January 2015 - Present
Bank of America November 2011 - January 2014
Bank of America December 2010 - November 2011
Bank of America March 2009 - December 2010
Bank of America March 2008 - March 2009
Bank of America December 2006 - March 2008
Bank of America November 2005 - December 2006
Bank of America June 2005 - November 2005
Bank of America September 2001 - June 2005
Skills
Loans, Mortgage Lending, Mortgage Banking, Credit, Loan Origination, Banking, FHA, Loan Servicing, Residential Mortgages, Risk Management, Portfolio Management, Underwriting, Cash Management, Real Estate, Mortgage Servicing, Leadership, Loss Mitigation, Financial Risk, Investments, Vendor Management, Refinance, Due Diligence, Financial Services, VA loans, Finance, Credit Analysis, Consumer Lending, Credit Risk, Financial Modeling, Valuation, FHA financing, Financial Analysis, Investment Properties, Process Improvement, Asset Management, Foreclosures, Relationship Management, Business Analysis, Project Management, Management
Education
California State University-Northridge 1996 — 2000
Bachelors of Science, Business Administration / Marketing
PennyMac Loan Services, LLC February 2014 - Present
LoanSifter December 2012 - February 2014
Stonegate Mortgage Corporation December 2011 - December 2012
Bank of America May 2008 - November 2011
Countrywide Financial Corporation April 2003 - May 2008
Countrywide Financial Corporation April 2001 - April 2003
Full Spectrum Lending/Countrywide Financial Corporation November 1998 - April 2001
Skills
Mortgage Lending, Mortgage Banking, Secondary Mortgage..., Salesforce.com, Sales Management, B2B, Warehouse Lending, Pipeline Management, Mortgage Systems, Credit Risk, Negotiation, Sales, Credit Analysis, Loans, Residential Mortgages, Loan Origination, USDA, Credit, Refinance, Mortgage Underwriting, FHA financing, Underwriting, Relationship Management, Business Development, Banking, VA loans, Loan Servicing, Consumer Lending, Loss Mitigation, VA Loans
Education
Central Michigan University 1985 — 1987
PennyMac Loan Services, LLC March 2015 - Present
Bank of America July 2009 - March 2015
UBS Investment Bank March 2007 - May 2009
Barclays Investment Bank February 2003 - March 2007
United States Marine Corps October 1999 - September 2006
Merrill Lynch & Company January 1998 - September 1999
Skills
Management, Portfolio Management, Leadership, Finance, Fixed Income, Strategic Planning, Financial Risk, Credit, Sales, Auditing, Trading, Enterprise Software, Bonds, Loans, Coaching, Security, Banking, Risk Management, Customer Satisfaction, Time Management, Investments, Financial Analysis
Education
New York University - Leonard N. Stern School of Business 2003 — 2005
Master's degree, Economics
Marine Corp Institute 2002 — 2003
Master's degree, Applied Physics and Mathematics
Columbia University in the City of New York 1998 — 2002
Bachelor of Applied Science (BASc), Finance, General
PennyMac Loan Services, LLC July 2014 - Present
AFR Apparel International Inc. October 2013 - June 2014
PennyMac Loan Services, LLC February 2013 - October 2013
Bank of America September 2011 - February 2013
lululemon athletica August 2010 - September 2011
lululemon athletica June 2009 - August 2010
StantonJames.com January 2009 - June 2009
Conroy's Flowers June 2006 - June 2009
Nine West Group March 2007 - June 2008
Skills
Visual Merchandising, Marketing, Employee Training, Merchandising, Team Management, Management, Customer Service, Training & Development, Retail, Sales, Recruiting, Fashion, Event Planning, Team Building, Microsoft Excel, Social Networking, Interviews, Apparel, Teamwork, Store Management, Training, Styling, Production Planning, Loan Servicing, Purchase Orders
Education
Fashion Institute of Design & Merchandising 2007 — 2009
Associate of Arts Degree, Merchandise Marketing
Royal High School
PennyMac Loan Services, LLC July 2015 - Present
American Realty Advisors June 2012 - April 2015
Bank of America July 2008 - May 2012
Countrywide May 2001 - May 2012
BKS Control, Inc. October 2000 - May 2001
Urbanfetch December 1999 - October 2000
Office 24 (UK) Ltd October 1997 - December 1999
Deloitte Consulting August 1996 - October 1997
Skills
Negotiation, Business Operations, Structured Finance, Business Development, Business Integration, Process Improvement, Corporate Finance, Finance, Investments, Financial Analysis, Risk Management, Securities, Analytics, Capital Markets, Financial Modeling, Executive Management, Credit, Operations Management, Banking, Fixed Income, Business Process..., Strategy, Management, Investor Relations, Private Equity, Loans, Mortgage Banking, Financial Services, Mergers, Mortgage Lending
Education
Duke University
BA
University of California, Los Angeles - School of Law
JD
University of California, Los Angeles - The Anderson School of Management
Master of Business Administration (MBA)
PennyMac Loan Services, LLC May 2014 - Present
Informa Research Services April 2013 - May 2014
Bank of the West December 2011 - April 2013
Bank of America September 2009 - July 2011
Centex Homes February 2008 - November 2008
Standard Pacific Homes March 2005 - December 2007
Skills
Mortgage Lending, Sales, Customer Service, Mortgage Banking, Loan Origination, Loans, Credit, Banking, Residential Mortgages, Refinance, FHA, Credit Analysis, Commercial Lending, Small Business Lending, Consumer Lending
Education
California State University-Northridge 1988 — 1990
Bachelor of Arts (B.A.), English/Language Arts Teacher Education
California State University-Long Beach 1986 — 1988
English/Language Arts Teacher Education
PennyMac Loan Services, LLC September 2014 - Present
Union Bank October 2013 - September 2014
Princess Cruises February 2013 - September 2013
Clipper Windpower 2007 - 2012
Countrywide Bank 2005 - 2007
BDO USA, LLP 2004 - 2005
FedEx Kinko's 1999 - 2004
SAGE Publications 1996 - 1999
Lockheed Martin 1989 - 1996
Skills
SOX, Internal Audit, Financial Reporting, Risk Assessment, Internal Controls, Auditing, Financial Analysis, Due Diligence, Manufacturing, Accounts Receivable, Process Improvement, SAP, Excel, Process Engineering, Certified Internal..., Accounts Payable, Financial Accounting, Enterprise Risk..., Audit Committee, IT Audit, Accounting, Microsoft Excel, Sarbanes-Oxley Act, TeamMate, Analysis, Account Reconciliation, Finance, Sarbanes-Oxley, Budgets, Risk Management, Management, Financial Audits
Education
Golden Gate University 1983 — 1986
MBA, Finance
Sonoma State University
BA, English and Business Management
PennyMac Loan Services, LLC February 2015 - Present
PennyMac Loan Services, LLC November 2012 - February 2015
California State University, Northridge June 2009 - August 2012
Skills
VPN, Active Directory, Windows 7, Group Policy, DNS, VMware ESX, Linux, Wireless Networking, Windows XP, Remote Desktop, System Administration, Virtual PC, XP, Help Desk Support, Citrix, Ubuntu, Mac OS, Norton Ghost, VMware, Microsoft Office, Windows XP Pro, Wyse, Software Documentation, Hardware, Troubleshooting, Symantec Antivirus, Software Installation, Technical Support, Microsoft Exchange, Networking, Windows, Network Administration, Pentaho
Education
California State University-Northridge 2009 — 2012
Bachelor’s Degree, Information Systems
PennyMac Loan Services, LLC October 2014 - Present
PennyMac Loan Services, LLC May 2012 - October 2014
Bank of America May 2007 - April 2012
Ownit Mortgage Solutions December 2005 - January 2007
Espenschied-Bachmann Group, Inc. January 2002 - January 2005
Sanwa Bank California January 2001 - January 2002
Countrywide January 1999 - January 2001
Countrywide January 1999 - December 1999
Countrywide January 1998 - December 1999
Countrywide January 1995 - December 1997
Skills
Customer Acquisition, Customer Experience, Customer Retention, E-commerce, Internet Banking, Internet Strategy, Mortgage Industry, Online Marketing, Online Sales, Online User Experience, SEM, SEO, User Experience, Web Analytics, Website Development, Online Advertising, Sales, CRM, Mortgage Lending, Email Marketing, Lead Generation, Management, Marketing, Analytics, Strategy, Competitive Analysis, Digital Marketing, Strategic Partnerships
Education
Claremont Graduate University - Peter F. Drucker and Masatoshi Ito Graduate School of Management 1992 — 1994
Master of Business Administration (MBA)
University of California, Los Angeles 1986 — 1990
Bachelor of Arts (B.A.), History
PennyMac Loan Services, LLC 2014 - Present
Bank of America March 2009 - 2014
Countrywide Financial January 2007 - January 2009
Countrywide Home Loans 2004 - 2006
Countrywide Home Loans 2002 - 2004
Countrywide Home Loans 2000 - 2002
KPMG September 1997 - February 2000
Countrywide 1994 - 1997
Skills
Mortgage Lending, Partnerships, Operational Execution, Loan Servicing, Leadership, Loans, Mortgage Banking, Credit, Credit Analysis, Banking, Finance, Change Management, Strategic Planning, Commercial Lending, Management, Portfolio Management, Risk Management, Process Improvement, Analysis, Financial Analysis
Education
California State University-Northridge 1991 — 1997
BS, Business Administration and Accounting
Campbell Hall HS 1984 — 1990
PennyMac Loan Services, LLC June 2015 - Present
Verizon October 2011 - May 2015
Skills
Capital Markets, Investments, Microsoft Excel, Financial Modeling, Trading, Corporate Finance, Alternative Investments, Credit, Sales, Loan Origination, Team Building, Training, Finance, Public Speaking, Management, Leadership, Customer Service
Education
Training Pro
NMLS
California State University-Sacramento
Bachelor's degree, Communication and Media Studies
PennyMac Loan Services, LLC March 2014 - Present
Amgen October 2009 - September 2012
Amgen February 2005 - October 2009
Amgen November 2003 - February 2005
Amgen April 2000 - October 2003
SMCI October 1998 - April 2000
CSC July 1987 - October 1998
Skills
IT Management, SDLC, ITIL, Disaster Recovery, Vendor Management, IT Service Delivery, Foundation Certificate..., 21 CFR Part 11, Windows Server, Cross-functional Team..., SharePoint, Business Intelligence, Leadership, Business Analysis, Visio, Service Delivery, Integration, IT Strategy, Service Management, Process Improvement, Servers, Business Process..., Team Management, Outsourcing, Project Portfolio..., IT Operations, Information Technology, CRM, Infrastructure, Technical Support, Resource Management, Testing, ERP, Hardware, Management, PMP, Service Desk, Software Documentation, Computer System..., Enterprise Architecture, Business Process, Data Center, PMO, GxP, Change Control, Release Management, Software Project...
Education
California Lutheran University 2004 — 2006
BS, Computer Information Systems
Cornell University 1978 — 1982
Electrical Engineering
PMAC Lending Services Inc. January 2014 - June 2014
PennyMac Loan Services, LLC January 2008 - July 2011
Countrywide Financial Corp. January 2004 - January 2007
Countrywide Home Loans January 2000 - January 2004
Countrywide financial Corp. January 1996 - January 2000
Countrywide financial Corp. January 1994 - January 1996
Countrywide Financial Corp. January 1992 - January 1994
Countrywide Financial Corp. January 1989 - January 1992
Countrywide Financial Corp. April 1987 - January 1989
Skills
SDLC, CRM, Strategy, Program Management, Cloud Computing, Management, Leadership, Outsourcing, Project Management, Software Development, Change Management, Data Warehousing, Governance, MS Project, Training, Team Building, PMO, Process Improvement, Strategic Planning, IT Management, Executive Management, Start-ups, IT Strategy, Project Portfolio..., Vendor Management, Disaster Recovery
Education
University of Southern California 1981 — 1983
MS
University of Southern California 1981 — 1983
MS
University of Southern California 1978 — 1981
BS
Landmark Education 1992 — 2011
PennyMac Loan Services, LLC May 2015 - Present
PennyMac August 2012 - April 2015
Bank of America 2008 - August 2012
Countrywide Financial Corp - CLD January 2008 - April 2008
WMC Mortgage - GE Money company March 2004 - December 2007
GE Money Bank - WMC Direct March 2004 - December 2007
GE Money Bank WMC Mortgage March 2004 - December 2007
WMC Mortgage/GE 2004 - 2007
WMC Mortgage 2004 - 2007
AIG SunAmerica 1990 - 2003
Skills
Data Warehousing, SQL Server, Performance Tuning, Databases, SQL, Replication, Production Support, SSRS, DTS, Disaster Recovery, Database Design, High Availability, Microsoft SQL Server, Analysis, SSIS, Software Development, T-SQL, Oracle, ETL, Database Administration, Stored Procedures, Analysis Services, Data Modeling, SDLC
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1984 — 1986
Business Administration
Peoples’ Friendship University of Russia 1966 — 1972
Master of Science, Mathematics
Universidad Nacional de Ingeniería (NI) 1965 — 1966
Ingenieria Civil
Instituto Ramirez Goyena 1960 — 1965
Bachiller
PennyMac Loan Services, LLC March 2015 - Present
Skills
Mortgage Lending, Sales, Customer Service, Finance, Cold Calling, Financial Analysis, Residential Mortgages, FHA financing, Loan Origination, VA loans, USDA Rural Housing, Mortgage Banking, Credit, Underwriting, Leadership, Microsoft Excel, NMLS Licensed, Assisting First Time..., Customer Relations, Problem Solving, Compliance, Public Speaking, Multitasker, Insurance, Insurance Claims, Retail, Microsoft Office, Excel, PowerPoint, ERP, SAP, Social Media, Commercial Sales, VA Loans, FHA
Education
Emporia State University 2007 — 2011
Business Administration, Financial Services Concentration
Johnson County Community College 2006 — 2007
General Education
Hixme December 2014 - Present
PennyMac Loan Services, LLC January 2014 - November 2014
Spokeo January 2013 - January 2014
Clover September 2009 - January 2013
Column Five Media January 2009 - January 2012
Skills
Web Design, CSS, User Interface Design, Typography, User Experience, HTML 5, Mobile Applications, Logo Design, Illustration, Graphic Design, Ruby on Rails, Mobile Design, Concept Development, Ruby, Front-end Coding, Agile Methodologies, Agile Project Management, Graphics, Interaction Design, Git, Github, User Experience Design, Brand Development, Information Design, Branding & Identity, User Interface, Art Direction, Information Graphics, Visual Communication, Visual Design, Creative Direction, HTML5
Education
Pasadena City College 2008 — 2009
Architecture + Visual Design
Art Center College of Design 2007 — 2008
Graphic Design
ACRE Capital, LLC. A Subsidiary Of ARES Commercial Real Estate Corporation June 2014 - Present
PennyMac Loan Services, LLC November 2013 - June 2014
Nationstar Mortgage January 2013 - September 2013
Fannie Mae June 2009 - January 2012
Bank of America April 2006 - May 2009
Homecomings Financial November 2004 - March 2006
Sebring Capital June 2002 - November 2004
Nissan Motor Corporation June 1996 - February 2002
Skills
Loans, Mortgage Lending, Credit, Loan Servicing, FHA, Mortgage Banking, Loan Origination, Loss Mitigation, Mortgage Servicing, Mortgage Underwriting, Residential Mortgages, Foreclosures, Customer Service, Training, REO, USDA, VA Loans, FHA financing, Default, Internal Audit, Commercial Real Estate, Commercial Insurance, Acquisitions, Loan Modifications, Manufactured Housing, Condos, Title Insurance, Government Loans, Automotive Finance, Operational Risk, Deed in Lieu, Business Management, Credit Risk, Team Building, Team Leadership, Insurance Risk..., Risk Management
Education
Collin County Community College 2014 — 2016
Business/Managerial Economics
Housing Finance Institute 2009 — 2009
Mortgage Underwriter Certification, Principles of Sound Underwriting
MetroTex Association of Realtors fka Greater Dallas Association of Realtors 2002 — 2002
Loan Originations Certification, Mortgage Loan Origination
Jackson State University 1988 — 1992
Bachelor of Arts (B.A.), Business Administration and Management, General
PennyMac Loan Services, LLC June 2015 - Present
Guitar Center December 2005 - May 2015
Skills
Licensing, Microsoft Office, Intellectual Property, Music Licensing, Music Industry, A&R, Record Labels, Copyright Law, Music Publishing, Entertainment, Negotiation, Software Licensing, Contract Negotiation, Music Management, Management, Logic Pro, Inventory Management, Customer Service, Process Improvement
Education
Concordia University-St. Paul 2009 — 2012
Associate of Arts (A.A.)
PennyMac Loan Services, LLC November 2014 - Present
Bank of America January 2008 - October 2014
Countrywide May 2001 - December 2007
Toys International February 1997 - March 2001
Foster's Freeze July 1994 - February 1997
Skills
Credit, Loans, Mortgage, Banking, Graphic Design, Photoshop, Illustrator, InDesign, After Effects, Final Cut Pro, Soundtrack Pro, Premiere, Excel, Team Management, Microsoft Excel, Dreamweaver, Photography, JavaScript
Education
Full Sail University 2010 — 2013
Bachelor of Science (BS), Graphic Design, 3.90 GPA
PennyMac Loan Services, LLC July 2014 - Present
City of Ventura May 2014 - June 2014
Nokia October 2008 - October 2013
Nokia Siemens Networks January 2007 - October 2008
Siemens November 2004 - January 2007
Eghtesad Novin Bank September 2003 - November 2004
Skills
Telecommunications, Performance Management, Virtual Teams, Change Management, BMC Remedy, Remedy Ticketing System, Business Objects, Training, GSM, User Acceptance Testing, KPI Dashboards, Project Management, Project Planning, Service Delivery
Education
Ball State University 2002 — 2003
Master of Science (M.S.), Information & Communication Sciences
Ball State University 1995 — 1999
Bachelor of Arts (B.A.), Telecommunications
PennyMac Loan Services, LLC February 2014 - Present
Air Force Research Laboratory May 2011 - February 2014
General Dynamics Information Technology November 2010 - May 2011
JPL June 2002 - October 2010
California State University, Los Angeles February 1998 - June 2002
Skills
ITIL, Unix, Integration, Requirements Analysis, System Architecture, Oracle, Linux, SDLC, Visio, Windows, Software Development, SQL, Testing, Perl, Databases, Software Project..., Agile Methodologies, XML, Systems Analysis, Web Services, ERP, Manufacturing, Inventory, Quality Assurance, SOA, Java, JavaScript, Java Enterprise Edition, Lean Software..., Scrum, Shell Scripting, Systems Engineering, MS Project, C/C++, HTML 5, Security+, SharePoint, Programming, Visual Studio, Enterprise Architecture, Visual Basic, Web Applications, UML, Database Design, Microsoft SQL Server, Software Design, C#, PL/SQL, Agile Project Management, Software Engineering
Education
California State University-Los Angeles 2003 — 2006
Master of Science (MSc), Computer Engineering (On-hold)
California State University-Los Angeles 1997 — 2002
Bachelor of Science (BSc), Computer Science
PennyMac Loan Services, LLC 2014 - Present
PennyMac Loan Services, LLC September 2012 - May 2014
Bank of America April 2010 - September 2012
Bank of America September 2009 - April 2010
Myer’s Construction May 2008 - December 2008
Castle Home Inspection January 2005 - December 2008
Myer's Construction October 2005 - August 2006
North Point Entertainment June 2003 - January 2005
Skills
Mortgage Servicing, Property Damage, Operational Risk, Management, Operations Management, Cross-functional Team..., Restaurant Management, Construction, Construction Management, Mortgage Lending
Education
California State University-Northridge 2000 — 2003
Bachelor of Science, Business Administration; Business Administration/Marketing
PennyMac Loan Services, LLC April 2015 - Present
Skills
Financial Modeling, Financial Reporting, Financial Analysis, Corporate Finance, Valuation, Finance, Analysis, Strategic Financial..., Business Planning, Investments, Start-ups, Budgets
Education
University of Southern California - Marshall School of Business 2009 — 2012
Master of Business Administration (MBA)
CFA Institute
CFA Charterholder
University of Southern California - Marshall School of Business
Graduate Certificate
University of Southern California
Certificate
Babson College
Bachelors of Science
the Rutgers Preparatory School
PennyMac Loan Services, LLC June 2015 - September 2015
Evergreen Home Loans NMLS 3182 March 2015 - May 2015
Banc of California December 2013 - February 2015
Skyline Home Loans June 2011 - November 2013
(Self Employed) May 2009 - May 2011
Bank of America/Countrywide Bank December 2007 - April 2009
Metrocities Mortgage (now Prospect Mortgage) June 2002 - August 2007
Countrywide Home Loans March 1997 - June 2002
Miziker Entertainment Group April 1995 - March 1997
Skills
Marketing Strategy, Marketing Communications, Online Communications, Project Management, Content Strategy, Web Content, Event Management, Event Producing, Copywriting, Social Media Marketing, Media Planning, Email Marketing, Creative Direction, Advertising Agency, Agency Direction, Business Development, Real Estate Marketing, Real Estate License, Appraisals, Mortgage Banking, Direct Marketing, Management, Executive Management, Direct Mail, Integrated Marketing, Training, Online Marketing, Leadership, Strategy, Sales, Advertising, Newsletters, Strategic Communications, Recruiting, B2B, Corporate Communications, B2B Marketing, Sales Operations, Press Releases, Cross-functional Team..., Team Building, E-commerce, Marketing Research, Social Media, Customer Retention, Trade Shows, Multi-channel Marketing
Education
California State University-Northridge 1982 — 1987
Bachelor of Arts, Communications with Marketing emphasis
Our Lady of Corvallis
PennyMac Loan Services, LLC June 2015 - Present
OneWest Bank October 2012 - June 2015
Ryan August 2009 - October 2012
Countrywide Home Loans / Bank of America February 1997 - May 2009
Grant Thornton October 1994 - February 1997
KPMG October 1993 - October 1994
Dole Food Company October 1986 - October 1993
Financial Decision Systems, Inc. November 1985 - October 1986
Lear Siegler, Inc. January 1983 - November 1985
Mattel May 1981 - January 1983
Skills
Tax, Corporate Tax, Income Tax, Sales Tax, Compliance, Tax Advisory, Auditing, Tax Returns, Tax Research, Property Tax, Use Tax, Mergers, Sales & Use Tax
Education
Whittier Law School 1980 — 1983
JD, Law
California State University-Long Beach - College of Business Administration 1970 — 1973
BS, Accounting
PennyMac Loan Services, LLC June 2015 - August 2015
Starwood Hotels & Resorts Worldwide, Inc. February 2015 - April 2015
Rechler Equity Partners June 2014 - August 2014
Catering by Ethan August 2011 - June 2013
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Social Media, Event Planning, Excel Models, Real Estate, Public Speaking
Education
Cornell University 2012 — 2016
Bachelor of Science (B.S.), Hospitality Administration/Management, Junior
Paliases Charter High School 2008 — 2012
PennyMac Loan Services, LLC October 2013 - Present
Bank of America June 2007 - October 2013
Skills
Banking, Loans, Credit, Relationship Management, Mortgage Lending, Credit Analysis, Risk Management, Mortgage Banking, Credit Risk, Portfolio Management, Consumer Lending, Financial Analysis, Financial Risk, Loss Mitigation, Call Centers, Analysis, Finance, Management, CRM, Loan Servicing, Credit Cards, Training
Education
Collin County Community College 1997 — 1998
Some College
McKinney High School 1994 — 1997
Graduated
Allied Schools 20hr SAFE course completed
Synovus October 2015 - Present
BankUnited 2015 - September 2015
PennyMac Loan Services, LLC 2015 - 2015
JPMorgan Chase 2009 - 2015
Saint Mary Senior Care June 2013 - December 2014
LendingTree October 2008 - May 2009
American Home Loans 2008 - 2008
Lehman Brothers 2007 - 2008
LendingTree 2005 - 2007
Skills
Loan Origination, Mortgage Banking, Loans, Financial Analysis, Commercial Lending, Residential Mortgages, Refinance, Mortgage Lending, Credit, FHA, FHA financing, VA loans, Consumer Lending, Mortgage Underwriting, Home Equity Loans, Credit Analysis, Commercial Banking, USDA, Banking, Finance, Portfolio Management, Sales, Small Business Lending, Credit Risk, Mortgage Servicing, Forecasting, Real Estate, Risk Management, Loss Mitigation, Referrals, Strategic Financial..., FHA Financing, VA Loans, Management, Underwriting, Business Development, First Time Home Buyers, Investors, Leadership, Investment Properties, Customer Service, Investments, Foreclosures, Marketing, Strategic Planning, Financial Services, Microsoft Office, REO, Marketing Strategy, Sales Management
Education
ABA Commercial Credit Training
California State University-Fullerton
Bachelor's degree, Psychology
University of La Verne
Master of Business Administration (MBA)
Reliant Bank December 2014 - Present
PennyMac Loan Services, LLC August 2014 - November 2014
Fifth Third Bank February 2014 - August 2014
American Equity Mortgage February 2013 - November 2013
American National Payments December 2009 - October 2012
Wells Fargo October 2004 - October 2009
Education
Ashford University 2015 — 2016
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Southern Illinois University, Edwardsville 1999 — 2002
Bachelor's Degree, Mass Communication/Media Studies
Sigma Capital Group September 2015 - Present
JFP Holdings July 2015 - August 2015
PennyMac Loan Services, LLC June 2015 - July 2015
Whitman Peterson May 2013 - June 2013
University Venture Fund October 2012 - May 2013
The Law Offices of Heywood Friedman January 2012 - August 2012
Skills
Due Diligence, Financial Modeling, Valuation, Financial Analysis, Venture Capital, Leadership, Investments, Private Equity, Corporate Finance, Finance, Microsoft Office, Entrepreneurship, Research, Microsoft Excel, Economics, Business Valuation, Start-ups
Education
Brigham Young University 2012 — 2018
BS Finance, Finance, General, Junior
PennyMac Loan Services, LLC June 2015 - Present
Self Employed July 2014 - Present
Bank of America 2010 - 2014
Nestle USA 2008 - 2010
Bank of America (formerly Countrywide Home Loans) 1998 - 2008
Skills
Employee Training, Leadership Development, Organizational..., Leadership, Employee Engagement, Management, Organizational..., Coaching, Training Delivery, Onboarding, Succession Planning, Team Building, Workshop Facilitation, Strategic Planning, Performance Consulting, Employee Relations, Career Development, Management Development, 360 Feedback, Performance Management, Change Management, Executive Coaching, Performance Improvement, Management Consulting, Talent Management, Team Management, Executive Management, Strategy, Sales, Customer Retention, Workforce Planning, Training & Development, Instructional Design, Project Coordination, Team Leadership, Job Coaching, Leadership Development..., Cross-functional Team..., Organizational Design, Human Resources, Stakeholder Management, Career Assessment, Management Coaching, Training Facilitation, Six Thinking Hats, Training, SPHR, Customer Service
Education
University of Southern California 1988 — 1990
Masters of Music, Vocal Performance
California Lutheran University 1985 — 1988
Bachelor of Arts, Business Administration
PennyMac Loan Services, LLC February 2015 - Present
Greenbox Loans, Inc. September 2013 - December 2013
Wells Fargo Home Mortgage January 2013 - September 2013
JPMorgan Chase May 2008 - June 2010
Countrywide Home Loans September 2006 - October 2007
Roto-Rooter Plumbing December 2004 - September 2006
Supreme Auto Transport June 2004 - November 2004
Skills
FHA, Mortgage Lending, Loans, Refinance, Loss Mitigation, Real Estate, Investment Properties, Call Centers, Software Documentation, Short Sales, Customer Service, Insurance, Accounting, Underwriting, Mortgage Banking, Residential Mortgages, Credit Analysis, Banking, Funding, VA Loans
Education
Fashion Institute of Design & Merchandising 2009 — 2012
Associate of Arts (A.A.), Fashion Merchandising
Antelope Valley College 2007 — 2009
General education and business courses
PennyMac Loan Services, LLC February 2015 - Present
PennyMac Loan Services, LLC October 2012 - February 2015
Zions Bank April 2011 - August 2012
Zions Bank May 2008 - April 2011
Skills
Lines Of Credit, Consumer Lending, Loans, Commercial Banking, Banking, Retail Banking, Mortgage Lending, Risk Management, Team Leadership, Customer Service, Leadership, Management, Credit, Mortgage Banking, Microsoft Office, Sales, Finance, Financial Analysis, Loan Origination
Education
California Lutheran University 2012 — 2015
Master of Business Administration (M.B.A.)
BYU 2008 — 2011
Bachelor of Arts, History
Dixie State College 2004 — 2008
Associate of Arts
American Falls High School 2000 — 2004
PennyMac Loan Services, LLC February 2015 - Present
Notary Public for the State of California January 2013 - Present
Dignified Home Loans, LLC September 2014 - February 2015
Lunada Vista Designs Marketing Firm April 2014 - September 2014
Kinecta Federal Credit Union August 2010 - November 2013
Kinecta Federal Credit Union April 2007 - August 2010
K-ABC TV January 2006 - May 2006
Skills
Credit, Loans, Consumer Lending, FHA, Cross Selling, Refinance, Residential Mortgages, Retail Banking, Credit Cards, Branch Banking, First Time Home Buyers, Financial Services, Underwriting, Credit Analysis, Commercial Lending, Credit Unions, Finance, Loan Origination, Mortgage Banking, Mortgage Lending, Investment Properties, VA Loans, Real Estate, USDA
Education
California State University-Long Beach 2002 — 2006
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Redondo Union High School 1998 — 2001
Diploma
Mississippi State University
Meteorology
PennyMac Loan Services, LLC December 2013 - April 2015
Fannie Mae July 2012 - December 2013
Vantium Capital November 2010 - January 2012
SRG/Vantium March 2010 - November 2010
Skills
Mortgage Lending, Loss Mitigation, Loans, Foreclosures, Loan Servicing, Mortgage Servicing, Customer Service, Microsoft Excel, Microsoft Word, Real Estate, Public Speaking, Coaching, Loan Origination, Team Building, Credit, Refinance, Bankruptcy, Call Centers, Default, Leadership, Loan Modifications, REO, Real Estate Financing, Short Sales, Portfolio Management, Mortgage Banking, Residential Mortgages, Financial Services, Credit Analysis, Sales, Investors, Finance, Negotiation, Customer Satisfaction, Consumer Lending, Credit Risk, Time Management, Asset Management, HAMP, Due Diligence, Investments, FHLMC, Training, First Time Home Buyers, LPS, FNMA, PeopleSoft, Management, Budgets, Residential Homes
Education
Dallas Baptist University
Howard County Jr. College, Big
Kaplan School of Real Estate
Licensed realtor and Loan Officer TX
PennyMac Loan Services, LLC September 2014 - Present
LifeCare Assurance Company March 2014 - September 2014
Bill Dance Casting March 2011 - May 2013
Private Tutoring July 2010 - December 2012
Business Honors Association May 2010 - May 2011
Business and Economics Club December 2008 - June 2009
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Public Speaking, Peer Mentoring, Tutoring, Windows Movie Maker, Bilingual-English/Spanis..., Business Analysis, Analysis, Financial Accounting, Project Management, Microsoft Office, Finance, Social Networking
Education
California State University-Northridge 2009 — 2011
Bachelor of Science (B.S.), Business Administration, Management with Business Honors
21 Thoughts for the Successfully Un-Single March 2015 - Present
Confidential February 2015 - Present
PennyMac Loan Services, LLC November 2013 - November 2014
REDC Default Solutions August 2012 - October 2013
REDC Default Solutions July 2011 - August 2012
United Tech Lending Services August 2010 - May 2011
TexasLending.com January 2008 - July 2010
Advisors Mortgage Group September 2004 - November 2008
MCI / Worldcomm March 1998 - July 2004
Treadwell Honda January 1994 - January 1998
Skills
Training, Real Estate, Mortgage Lending, Loans, Finance, Management, Short Sales, Customer Service, Sales, Outlook, Underwriting, Negotiation, Business Development, Leadership, Call Centers, Process Improvement, Banking, Loss Mitigation, Entrepreneurship, FHA, Loan Servicing
Education
Alabama Agricultural and Mechanical University 1989 — 1993
Bachelor of Business Administration (B.B.A.), Business Administration and Management, Minor Sociology
J.O. Johnson High 1985 — 1989
University of Phoenix
Masters, Counseling
Life Impact August 2015 - Present
PennyMac Loan Services, LLC May 2013 - Present
Bank of America March 2011 - February 2012
Greenback Funding June 2010 - February 2011
Skills
Access, SQL, Banking, Loans, Software Documentation, Databases, SharePoint, Visio, Mortgage Lending, Business Analysis, Microsoft Office, Vendor Management, Microsoft Word, Customer Service, Sales, Microsoft Excel, Public Speaking, Credit, Leadership, Management, Strategic Planning
Education
Indiana Wesleyan University 2004 — 2009
Bachelor's degree, Organizational Leadership
AmeriSave Mortgage Corporation September 2014 - December 2014
ISGN June 2014 - August 2014
PennyMac November 2012 - January 2014
PennyMac Loan Services, LLC November 2012 - March 2013
NATIONAL LINK August 2010 - July 2011
Foot Locker November 2004 - July 2011
Staffmark December 2008 - August 2009
Skills
Merchandising, Inventory Management, Customer Service, Cash Handling, Retail, Typing, Quality Auditing, Sales, Leadership, Marketing, PowerPoint, CRM, Access, Team Building, Event Planning, Social Networking
Education
Point Park University 2009 — 2010
Business Administration and Management, General
Point Park University 2009 — 2010
Business Administration and Management, General
Community College of Beaver County 2004 — 2007
Business Management
PennyMac Loan Services, LLC March 2012 - Present
KRC Development Inc. October 2010 - November 2012
Bank of America December 2011 - March 2012
Bank of America June 2005 - December 2011
Bank of America May 2004 - May 2005
Balboa Life & Casualty September 2002 - May 2004
Web Ideals August 2001 - September 2002
Education
California State University-Northridge 2002 — 2006
Bachelor's Degree, English Language and Literature/Letters
Nationstar Mortgage May 2015 - Present
Bank of America March 2011 - March 2013
Prospect Mortgage/Metrocities Mortgage April 2009 - March 2011
PennyMac Loan Services, LLC April 2008 - April 2009
No Red Tape Mortgage December 2002 - April 2007
Countrywide Home Loans May 1999 - December 2002
Skills
Mortgage Lending, Management, Project Management, Portfolio Management, Loans, Underwriting, Mortgage Banking, Marketing, Loan Origination, Leadership, Refinance, FHA, Banking, Mortgage Servicing, Credit
Education
California State University-Northridge 2004 — 2008
Bachelors of Science, Business Administration-Business Law
PennyMac Loan Services, LLC September 2014 - Present
The Reeves Law Group November 2011 - May 2014
Automotive Lease Guide January 2010 - August 2010
Countrywide July 2007 - August 2008
Skills
Active Directory, Windows Server, OS X, Microsoft Office, MySQL, Google Analytics, CSS, Wordpress, Google Adwords, Web Design, SEO, Windows 7, Online Marketing, Linux, Microsoft SQL Server, Visual C#, VMware Infrastructure, Powershell, Virtualization, Nagios, Computer Hardware, WordPress, Web Development, Software Installation, Troubleshooting
Education
California State University-Long Beach 2010 — 2013
Management Information Systems, Business, Information Systems
Santa Barbara City College 2008 — 2010
Associate's degree, Management Information Systems and Services
Moorpark High School
PennyMac Loan Services, LLC June 2015 - Present
NBT Bancorp January 2014 - June 2015
Caliber Funding October 2012 - September 2013
National Link February 2012 - September 2012
Bankof America HomeLoans July 2011 - December 2011
Bank of America Home Loans January 2011 - July 2011
Bank of America Home Loans May 2010 - January 2011
Bank of America Home Loans January 2009 - May 2010
Countrywide Home Loans May 2008 - January 2009
Countrywide Home Loans April 2002 - May 2008
Skills
Banking, Mortgage Banking, Program Management, Customer Service, Loans, Management, Auditing, Training, Mortgage Lending, Operations Management, Sales, Quality Assurance, Strategic Planning, Team Building, Income Statement, Analysis, Financial Risk, Onboarding, Sales Management, Negotiation, Underwriting, Due Diligence, Project Management, Policy, Leadership, P&L Management
Education
Edinboro University of Pennsylvania 1990 — 1994
B.S., Accounting
Bank of America Merchant Services November 2014 - Present
LabelGraf, LLC. February 2013 - November 2014
PennyMac Loan Services, LLC January 2013 - October 2013
Chase June 2010 - December 2012
Bank of America December 2009 - May 2010
Skills
Loans, Sales, Management, Marketing Strategy, B2B, Insurance, Finance, Mortgage Lending, Microsoft Excel, Networking, Banking, Credit Analysis, Mortgage Banking, Underwriting, Loan Origination, Risk Management, Portfolio Management, Financial Analysis, Customer Service, Sales Management, Account Management, Selling, Training, FHA, Call Centers, Investment Properties, CRM, Marketing, Refinance, Residential Mortgages, Leadership, Customer Retention, Cold Calling, Customer Satisfaction, Real Estate, Analysis, Loss Mitigation, Negotiation, New Business Development, Process Improvement, Sales Presentations, Sales Process, Salesforce.com, Team Building, Vendor Management, Business Analysis, Coaching, Sales Operations, Strategic Planning, Team Leadership
Education
Mt. Sierra College 1999 — 2002
Bachelor's degree, Telecommunications
Glendale Community College 1995 — 1999
Associate's degree, General Studies
PennyMac Loan Services, LLC December 2012 - Present
Bank of America January 2010 - December 2012
Bank of America February 2009 - December 2009
Fanfare Media Works October 2008 - February 2009
Countrywide Mortgage Services October 2005 - June 2008
Wells Fargo October 2004 - October 2005
Skills
Loans, Foreclosures, Mortgage Lending, Credit, Banking, Risk Management, Mortgage Banking, Underwriting, Finance, Financial Analysis, New Business Development, Business Development, Global Business..., Sales
Education
College of the Canyons 2002 — 2004
PennyMac Loan Services, LLC June 2015 - Present
California State University, Northridge January 2014 - May 2015
PennyMac Loan Services, LLC June 2014 - August 2014
Internal Revenue Service February 2013 - April 2013
Skills
Microsoft Office, Customer Service, PowerPoint, Teamwork, Research, Social Media, Public Speaking, Microsoft Excel, Microsoft Word, Time Management, Financial Analysis, Leadership, Finance
Education
California State University-Northridge 2012 — 2015
Bachelor of Arts (B.A.) and Bachelor of Science (B.S.), Economics and Business Administration
PennyMac Loan Services, LLC January 2014 - Present
eMortgageLogic 2009 - Present
First American 2007 - 2009
Countrywide Home Loans 2006 - 2007
Skills
Financial Analysis, Financial Reporting, Financial Management..., Forecasting, Client Relations Skills, Corporate Communications, Customer Service, Event Planning, Expense Reports, Strategy Implementation, Interviews, Inventory Control, Loss Prevention, Market Analysis, Merchandising, Office Administration, Operations Management, Strategic Policy..., Proofreading, Quality Control, Research, Risk Management, Sales, Sales Forecasting, Strategic Planning, Team Facilitation, Employee Training, Refinance, Loans, Mortgage Lending, Mortgage Banking, Loss Mitigation, Investment Properties, Banking, Training, Business Development, Finance, Foreclosures, Leadership, Loan Servicing, Management, Mortgage Servicing, Real Estate, Team Building
Education
Colorado Technical University
Master of Business Administration (MBA), Accounting, Economics, Finance, Statistics
University of North Texas
Bachelor of Arts (B.A.), Communicatons
PennyMac Loan Services, LLC February 2015 - Present
Mortgage Industry January 2003 - January 2015
US Army 1998 - 2002
Skills
Mortgage Lending, Mortgage Banking, VA loans, Loan Origination, FHA financing, Investment Properties, VA Home Loans, First Time Home Buyers, New Home Sales, Credit, USDA, FHA, Finance, Referrals, Financial Services, Residential Mortgages, VA Loans, Leadership, FHA Financing, Credit Analysis
Education
Georgia Southern University 2000 — 2002
Bachelor of Business Administration (BBA), Management Information Systems, General
Saddleback College 1993 — 1995
Business Administration and Management, General
Laguna Hills High School 1989 — 1993
Diploma
USC Marshall School of Business - MBA.PM January 2014 - Present
PennyMac Loan Services, LLC June 2015 - August 2015
Anomaly May 2014 - July 2014
USC Marshall School of Business - Undergrad Admissions August 2012 - January 2014
Whole Foods Market May 2012 - August 2013
Skills
Time Management, Microsoft Office, Customer Service, Microsoft Excel, Outstanding..., Creative Writing, Social Networking, Event Planning, Critical Thinking, Leadership, Data Entry, PowerPoint, Public Speaking, Microsoft Word, Social Media, Research, Marketing, Mortgage Banking, Capital Markets, Project Management, Equity Capital Markets, Equity Research, Structured Finance, Critical Reading, Business Analysis, Competitive Analysis, Fundamental Analysis
Education
University of Southern California 2012 — 2016
Bachelor of Science, Business Administration
University of Southern California - Marshall School of Business 2012 — 2016
Bachelor of Science (BS), Business Administration and Management, General
The Chinese University of Hong Kong (CUHK) Business School 2015 — 2015
Bachelor’s Degree, Business Administration and Management, General
St. Ignatius College Prep 2008 — 2012
PennyMac Loan Services, LLC June 2015 - Present
California State University, Northridge January 2015 - Present
California State University, Northridge September 2014 - Present
California State University, Northridge 2011 - Present
Skills
Research, PowerPoint, Microsoft Excel, Microsoft Office, Statistics, Economics, SPSS, Microsoft Word, Data Analysis, Public Speaking, Stata, Teamwork
Education
California State University-Northridge 2011 — 2015
Bachelor of Arts (B.A.), Economics
California State University-Northridge 2011 — 2015
Minor, Finance
PennyMac Loan Services, LLC June 2015 - Present
Skyline Financial Corp June 2014 - June 2015
Peak Corporate Network January 2011 - January 2014
Bridgelock Capital January 2011 - August 2011
Skills
Loss Mitigation, Mortgage Lending, Loans, Foreclosures, REO, Short Sales, Loan Modifications, Mortgage Servicing, Loan Servicing, Escrow, Mortgage Banking, Real Estate Economics, Loan Origination, Investment Properties, Real Estate Transactions, Disposition, Property, Credit Risk, Government Loans, Non-Conforming, FHA financing, FHA, VA loans, Real Estate, Real Estate Financing, USDA, Certified Mortgage..., Refinance, Residential Mortgages
Education
California State University-Northridge 2010 — 2011
Business, Marketing
A Design Partnership September 2015 - Present
PennyMac Loan Services, LLC January 2015 - Present
LC Equity Group December 2013 - Present
IBS 2014 - 2014
California Lutheran University August 2012 - December 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Accounting, Access, Financial Analysis, Finance, Financial Accounting, Financial Reporting, Time Management
Education
California Lutheran University 2011 — 2015
B.S. in Accounting, Accounting, Junior in College
Buena High School 2007 — 2011
Diploma
PennyMac Loan Services, LLC 2014 - Present
Bank of America March 2013 - Present
Homeward Residential, Inc. July 2010 - March 2013
Prodovis November 2008 - January 2010
Saxon Mortgage 2003 - 2006
Skills
Default, Loss Mitigation, Loan Servicing, LPS, Mortgage Banking, Bankruptcy, Mortgage Lending, Loan Modifications, Litigation, Loans, HAMP, FDCPA, Foreclosures, Legal Research, Corporate Law, Credit, Loan Origination, Securities, Creditors' Rights, Legal Documents
Education
Columbia College 1999 — 2001
PennyMac Loan Services, LLC June 2015 - Present
Bank of America May 2012 - December 2014
Bank of America June 2010 - May 2012
Saxon Mortgage Company April 2008 - January 2010
Countrywide Home Loans August 2006 - December 2007
Washington Mutual May 2001 - May 2006
Countrywide Home Loans June 1999 - April 2001
Home Savings of America January 1983 - May 1999
Skills
Functional..., Data Conversion, Microsoft Excel, Outlook, Lotus Notes, Data Migration, Microsoft Office, PowerPoint, Microsoft Word, SDLC, Leadership, Analysis, Business Process..., Program Management, Process Improvement, Requirements Analysis, Integration, Business Requirements, Access, User Acceptance Testing, Business Analysis, Banking, Requirements Gathering, Testing
Education
California State University-Northridge
Business Administration
Glendale Community College
A.A
Hoover
PennyMac Loan Services, LLC August 2015 - Present
OneWest Bank March 2014 - July 2015
Premier Alliance Group / Root9B Technologies December 2013 - July 2015
Accelrys December 2014 - March 2015
Western Alliance Bancorporation April 2013 - September 2013
Pactrust Bank March 2012 - April 2013
AltaOne Federal Credit Union October 2011 - March 2012
FDIC July 2010 - October 2011
Arrowhead Credit Union January 2006 - February 2010
County of Riverside March 2002 - January 2006
Skills
Internal Controls, Auditing, Internal Audit, Process Improvement, Policy, SOX 404, SOX Compliancy, Financial Analysis, Financial Reporting, Forecasting, Microsoft Office, Banking, Compliance, Bank Secrecy Act, Operations Management, Regulatory Affairs, Financial Accounting, Leadership, Loans, Analysis, Risk Assessment, Management, Cash Management, Finance, GAAP, Sarbanes-Oxley Act, Budgets, Risk Management, Account Reconciliation, Credit, Managerial Finance, Cash Flow, General Ledger, Financial Statements, Financial Risk, Enterprise Risk..., Treasury Management, Variance Analysis, Credit Analysis, Accounting, Financial Modeling, Credit Risk, Financial Audits, Due Diligence, Strategic Financial..., Financial Services, Mergers & Acquisitions, Corporate Finance, CPA, Portfolio Management
Education
University of Redlands 2008 — 2009
MBA, Finance, Business
California State University-San Bernardino - College of Business and Public Administration 1996 — 1999
Bachelor of Science (BS), Accounting
Franklin Loan Center August 2015 - Present
PennyMac Loan Services, LLC July 2014 - August 2015
JPMorgan Chase July 2012 - June 2014
JPMorgan Chase June 2011 - July 2012
Dannick Design September 2009 - June 2011
Skills
Italian languages, Brazilian Portuguese, Spanish, Team Leadership, Management, Mortgage Lending, Sales, Interior Design, Leadership, Budgets, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Retail, Training, Program Management, Customer Satisfaction, Project Management, Social Networking, Banking, Marketing, Finance
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2012 — 2016
Master's degree, Finance and Global Business
Pepperdine University, The George L. Graziadio School of Business and Management 2010 — 2012
BSM, Business Management
College of the Canyons 2006 — 2010
Associate's Degree, Business Administration and Management, General
PennyMac Loan Services, LLC September 2014 - Present
KeepItSimpleDesign September 2011 - Present
Bank of America December 1997 - August 2014
Lockheed Martin January 1983 - December 1997
Skills
Captivate, Lectora, eLearning Instructional..., Quality Assurance, SnagIt, Photoshop Elements
Education
DePaul University 1973 — 1977
B.A., Math and Computer Programming
PennyMac Loan Services, LLC July 2011 - December 2013
Skills
Team Leadership, Script-writing, Canon Cameras, Mortgage Lending, Mortgage Banking, Institutional..., 401k Rollovers, Short Films, CRM, Project Management, Business Planning, Cinematography, Directing Talent, Video Editing, Translation
Education
Moorpark College 2010 — 2013
Associate's Degree, Film/Radio/TV
Moorpark College 2010 — 2012
Associate's Degree, TV/Radio
Christian Brothers University 2000 — 2001
Master of Business Administration (M.B.A.), International Economics
New Mexico State University 1996 — 1999
Bachelor's Degree, International Business
Cerritos College 1985 — 1987
Associate’s Degree, Industrial Electronics Technology/Technician
Ryan Herco Flow Solutions June 2015 - Present
PennyMac Loan Services, LLC February 2013 - June 2015
PennyMac February 2013 - June 2013
Cydcor May 2012 - January 2013
Quest Diagnostics September 2011 - April 2012
Achievement Matters, Inc. July 2011 - September 2011
Skills
Onboarding, New Hire Orientations, HRIS, Human Resources, Benefits Administration, Recruiting, Talent Acquisition, Employee Relations, Screening, Employee Benefits, Employment Law, Temporary Placement, Applicant Tracking..., Employee Engagement, Microsoft Office, HR Policies, FMLA, Quality Assurance, Communication, Employee Training, Employee Wellness..., Compliance, Internship programs, Kronos, Taleo, ADP Payroll, Ultipro, Management Training..., Employee Counseling, Regulatory Compliance, FLSA, California Labor Law, Policy Analysis, Process Improvement
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
California State University-Northridge 2009 — 2010
BA, Sociology/ Human Resources
PennyMac Loan Services, LLC June 2015 - Present
Hixme March 2014 - June 2015
PennyMac Loan Services, LLC May 2013 - March 2014
Clover Sites November 2008 - April 2013
Hensley Consultants October 2007 - May 2008
Hensley Consultants September 2006 - October 2007
Skills
PHP, Git, JavaScript, ActionScript, MySQL, User Experience, Unix, Apache, Web Development, HTML 5, AJAX, jQuery, CSS, Illustrator, JSON, User Interface Design, HTML, Linux, Mobile Applications, User Experience Design, Web Design
Education
CSUN 2007 — 2009
BS in Computer Science, Computer Science
California Lutheran University 2003 — 2005
BA, Psycology
Walla Walla Community College 2001 — 2003
Psychology
PennyMac Loan Services, LLC June 2013 - Present
Pitney Bowes February 2011 - June 2013
US Forest Service May 2010 - October 2010
US Forest Service May 2009 - November 2009
AppleOne Employment Services August 2008 - February 2009
US Army Reserves September 2001 - August 2007
Skills
Customer Service, Team Training, Team Building, Inventory Management, Document Management, Photography, Troubleshooting, Team Leadership, PowerPoint, Military, Microsoft Excel, Microsoft Office
Education
North Valley Occupation Center 2011 — 2014
IT Certification
California State University-Northridge 2006 — 2008
Bachelor of Arts, Anthropology, 3.56
Los Angeles Pierce College 2005 — 2006
Associate of Arts (AA), Anthropology
El Camino College 2001 — 2002
Cultural Anthropology
PennyMac Loan Services, LLC March 2015 - Present
Readinest.com December 2014 - Present
QBE North America July 2013 - February 2015
Bank of America December 2004 - June 2013
Lansmont Corporation February 2002 - November 2004
Western Digital June 1997 - December 2002
Pyramid Global 1995 - 1997
Skills
Strategic Planning, Project Coordination, Data Analysis, Management, Strategy, Six Sigma, Leadership, Analytics, Risk Management, Process Improvement, Vendor Management, Business Process..., Business Analysis, Operations Management, Change Management, Team Building, Program Management, Cross-functional Team..., Project Management, Analysis, MS Project
Education
California Polytechnic State University-San Luis Obispo 1990 — 1995
BS, Industrial Technology
Robert Half Finance & Accounting March 2015 - Present
PennyMac Loan Services, LLC September 2014 - October 2014
WellPoint, Inc July 2013 - April 2014
PNC Bank 2012 - January 2013
Bank of America August 2010 - February 2011
Medical Leave December 2008 - August 2010
Countrywide Financial Corporation July 2002 - November 2008
Banc of America Securities April 2001 - June 2002
Wells Fargo Advisors August 2000 - April 2001
Skills
Banking, Fixed Income, Capital Markets, Cash Management, Risk Management, Securities, Financial Analysis, Due Diligence, Asset Management, Account Reconciliation, Microsoft Excel, Portfolio Management, MBS, Internal Controls, Accounting, Process Improvement, Bloomberg, Change Management, Microsoft Word, PowerPoint, Team Building, Organizational..., Policy, Excel, Outlook, Word, Problem Solving, Mortgage, Customer Service, Microsoft Office, Budgeting, Reconciliation, Capital Market..., Corporate Trust, Trust Operations, DTC, Fedwire, US Treasuries, LIBOR, Agency MBS, GNMA, Secondary Mortgage..., Fannie Mae, Jumbos, FHLMC, Reg Z, Treasury, Money Market, FX Operations, People Development
Education
AAA University, Woodland Hills, CA 2014 — 2014
PMP and CBAP Certifications, Project Management, Certified Business Analysis Professional, Expected completion December 2014
Cornell University
Finance
Livingstone College
Political Science
PennyMac Loan Services, LLC January 2013 - Present
Merle Norman Cosmetics February 2008 - December 2012
First Data Corporation December 2000 - November 2007
Multisoft 1999 - December 2000
Skills
Software Documentation, Microsoft SQL Server, XML, SDLC, SQL, Agile Methodologies, Software Development, T-SQL, Visio, Software Project..., Requirements Analysis, Databases, Data Warehousing, Unix, Integration, Oracle, SharePoint, Technical Documentation, .NET, Business Analysis, Business Intelligence, C#, Cloud Computing, SOA, Access, Visual Studio, HTML, Java, Management, Web Services, JavaScript, ASP.NET, ETL, ETL Tools
Education
California Lutheran University 2004 — 2006
MBA, Finance
University of South Florida 1994 — 1998
BS, MIS
PennyMac Loan Services, LLC 2010 - Present
Saxon Mortgage August 2009 - January 2010
Saxon Mortgage 2009 - 2010
Washington Mutual August 2005 - September 2008
Washington Mutual August 2005 - 2008
East West Bank January 2005 - August 2005
East West Bank January 2005 - August 2005
Ameriquest Mortgage December 2004 - January 2005
Washington Mutual Bank October 2001 - December 2004
Washington Mutual January 2001 - January 2004
Skills
Business Analysis, Visio, Software Documentation, Analysis, Team Leadership, Program Management, Vendor Management, Risk Management, Management, Project Management, Testing, User Acceptance Testing, Business Process..., Process Improvement, Business Requirements, Integration, Business Process
Education
California State University-Los Angeles 1981 — 1982
BS Accounting
Pasadena City College 1978 — 1981
California State University
Pasadena City College
Associate of Arts, Electronics
PennyMac Loan Services, LLC October 2014 - Present
Guitar Center 2005 - 2014
Skills
Budgets, Retail, Requirements Analysis, Microsoft Office, Store Management, Marketing, Forecasting, Income Statement, Vendor Management, Marketing Strategy, Team Leadership, Management, Customer Service, Process Improvement, Leadership, Product Management, Analysis, Supply Chain, Purchasing, Training, Business Analysis, Inventory Management, Microsoft Excel, Project Planning, Process Scheduler, Sales Management, Change Management, Team Building, Advertising, Product Development, Sales, Business Process, Merchandising, Project Management, Windows, Strategic Planning, Customer Satisfaction, Cross-functional Team..., Software Documentation, Troubleshooting, Quality Assurance, E-commerce, Program Management, Strategy, Account Management, Sales Operations, Operations Management
Education
California State University-Northridge 1985 — 1989
BA, Communications
PennyMac Loan Services, LLC February 2015 - Present
Bank of America July 2007 - February 2015
Countrywide Home Loans 1992 - June 2007
Skills
Mortgage Banking, Banking, Vendor Management, SDLC, Management, Risk Management, Mortgage Lending, IT Strategy, Executive Management, Portfolio Management, Software Project..., Business Intelligence, Leadership, Business Analysis, Team Building, Disaster Recovery, Financial Services, Process Improvement, Analysis, Visio
Education
California State University-Los Angeles 1986 — 1989
PennyMac Loan Services, LLC April 2015 - Present
Bank of America March 2009 - April 2015
Countrywide Financial March 2004 - March 2009
Washington Mutual July 2002 - February 2004
Countrywide July 1998 - July 2002
Great Western Bank April 1992 - July 1998
Bankers Trust December 1989 - March 1992
Proprietary Computer Systems July 1974 - July 1989
Jet Propulsion Laboratory October 1976 - November 1977
Skills
Requirements Analysis, SDLC, Vendor Management, Loans, Visio, Mortgage Lending, PMO, Banking, Business Analysis, Project Management, Agile Methodologies, Software Development, Disaster Recovery, IT Strategy, MS Project, Analysis, Integration, SQL, DB2, Requirements Gathering, IT Management, Program Management, Software Project..., Project Portfolio..., Systems Analysis, Microsoft Project
Education
California State University-Northridge 1974 — 1978
BA, Special Major (Business & Computer Science), Business, Computer Science
BSI Financial Services March 2015 - Present
Rushmore Loan Management Services LLC September 2013 - February 2015
3Point Asset Management May 2011 - August 2013
PennyMac Loan Services, LLC April 2008 - May 2011
Fremont Investment & Loan December 2003 - April 2008
LERETA Corp. 1998 - 2002
First American Real Estate Tax Service 1990 - 1998
Skills
Call Center, Change Management, Vendor Management, Process Improvement, Team Building, Credit, Forecasting, Call Centers, Loan Servicing, Mortgage Banking, Strategy, Mortgage Lending, Loss Mitigation, Mortgage Servicing, Management, Loans, CRM, Due Diligence, Training, Asset Management, Banking, Risk Management, Portfolio Management, Loan Origination, Underwriting
Education
Fort Hays State University
PennyMac Loan Services, LLC April 2010 - October 2014
Countrywide Financial November 2006 - October 2009
Countrywide Bank 2002 - 2007
Countrywide Financial April 2002 - October 2006
Data Systems Worldwide 1998 - 2002
Skills
Finance, Sarbanes-Oxley Act, Accounting, Analysis, Consolidation, Payroll, Banking, Loans, Financial Analysis
Education
California State University-Northridge
MBA, Business
University of Washington
Bachelor of Science (B.S.), Accounting and Business/Management
PennyMac Loan Services, LLC September 2015 - Present
Bank of America Home Loans August 2010 - September 2015
American Home Mortgage January 2009 - August 2010
Saxon Mortgage Servicing - A Morgan Stanley Co August 2007 - January 2009
Saxon Mortgage 2008 - 2009
American Home Mortgage March 2005 - August 2007
Countrywide Home Loans 2002 - 2004
Skills
Foreclosures, Legal Compliance, Compliance, Compliance Testing, Mortgage Servicing, Litigation, Customer Service, Call Center..., Quality Control, Escrow, Risk Management, Risk Assessment, Operational Risk..., Bankruptcy, Claims Management, Loss Mitigation, Cash Management, Executive Correspondence, Property Tax, FHA, GSE, Collections, Regulatory Requirements, Regulatory Exams, Licensing, Investoring Accounting, REO, User Acceptance Testing, System Testing, Loan Modifications, HAMP, Project Management, Operational Risk, Process Improvement, Credit, Banking, Mortgage Banking, Residential Mortgages, Loan Servicing, Loans, Default, Auditing, Mortgage Lending, AML, Underwriting, Loan Origination, Financial Risk, Management, Financial Services
Education
Alemany
Chaminade University of Honolulu
PennyMac Loan Services, LLC 2015 - Present
Wells Fargo 2015 - September 2015
State Farm September 2013 - July 2015
Pacific Capital May 2013 - September 2013
Bank of America May 2012 - May 2013
Wilshire Consumer Credit January 2012 - May 2012
Bank of America October 2011 - January 2012
CitiFinancial August 2010 - October 2011
CitiMortgage February 2009 - October 2010
CitiFinancial December 2007 - February 2009
Skills
Banking, Credit, Credit Analysis, Finance, Financial Analysis, Insurance, Loan Origination, Loans, Mortgage Lending, Portfolio Management, Residential Mortgages, Risk Management, Underwriting, Mortgage Servicing, Mortgage Banking, Loss Mitigation, Consumer Lending, Commercial Lending, Retail Banking, Refinance, Small Business Lending, Financial Services, Credit Risk, Commercial Banking, Sales, Relationship Management, Credit Cards, Financial Risk, Loan Servicing, Life Insurance, Cash Management, Lines Of Credit, Cross Selling, Training, Funding, Customer Service, Home Equity Loans, Retirement Planning, Mutual Funds, Deposits, Strategic Financial..., Wealth Management, Financial Advisory, Cold Calling, Financial Planning
Education
Lindenwood University 2009 — 2012
Education
McKendree University 2001 — 2005
Bachelor of Arts, English major/Spanish minor
PennyMac Loan Services, LLC May 2015 - Present
Housing Opportunity Partners, LLC January 2012 - May 2015
Fay Financial, LLC January 2008 - January 2012
Bank of America / Countrywide Home Loans 2003 - 2008
Knight Trading Group 2001 - 2003
Skills
Portfolio Management, Asset Management, Capital Markets, Private Equity, Fixed Income, Hedge Funds, Investments, Financial Modeling, Alternative Investments, Due Diligence, Loans, Valuation, Trading, Mortgage Lending, Loan Origination, Real Estate, Real Estate Economics, Securities, Asset Managment, Options, Derivatives, Banking, Credit, Financial Markets, Finance, Residential Mortgages, Structured Finance, Underwriting, Financial Structuring, Acquisitions, Equities, Investment Management, Credit Analysis
Education
Georgetown University 1996 — 2000
Bachelor's degree, Physics & Economics
Episcopal High School 1993 — 1996
Graduate
Cardigan Mountain School 1989 — 1993
Graduate
PennyMac Loan Services, LLC March 2015 - Present
Bank of America July 2008 - March 2015
Countrywide Home Loans June 1997 - July 2008
Jalate Ltd, Los Angeles and Quicksilver February 1997 - June 1997
Countrywide Home Loans October 1995 - January 1997
UniHealth, Buena Vista Home Video April 1995 - October 1995
National Medical Enterprises January 1989 - April 1995
Skills
SDLC, Leadership, Project Management, Vendor Management, Banking, Relationship Management, Requirements Analysis, IT Strategy, Business Process, Software Documentation, Software Development, Management, Risk Management, .NET, Strategy, Business Analysis, Integration, Portfolio Management, Business Intelligence, Financial Services, Testing, Process Improvement, Project Portfolio..., Agile Methodologies, Program Management, Software Project...
Education
California Lutheran University
Moorpark College
Liberty Home Equity Solutions May 2014 - Present
PennyMac Loan Services, LLC December 2013 - April 2014
Stanford Mortgage October 2013 - December 2013
PHH Mortgage March 2012 - October 2013
Sage Software May 2002 - November 2011
Sage Software July 2003 - December 2007
Skills
Sage, Salesforce.com, Enterprise Software, Mortgage Lending, Mortgage Marketing, Sage CRM, VA loans, Refinance, Residential Mortgages, Jumbo Mortgage, FHA financing, Real Estate Financing, FHA, Sales, Reverse Mortgages, Selling, Loans
Education
Kaplan University-Davenport Campus 2003 — 2005
PennyMac Loan Services, LLC November 2012 - Present
Bank of America August 2010 - November 2012
Humboldt State University January 2010 - May 2010
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Teamwork, Social Media, Windows, English, Team Leadership, Outlook, Microsoft SQL Server, AS400 Administration, SharePoint, Project Management, Vendor Management, Business Analysis, Business Planning, Analysis, Banking
Education
Humboldt State University 2006 — 2010
Bachelor of Science (B.S.), Business Finance
Simi Valley High School 2002 — 2006
PennyMac Loan Services, LLC May 2015 - Present
Wells Fargo Home Mortgage August 2014 - May 2015
PennyMac April 2013 - August 2014
Bank of America May 2009 - April 2013
Skills
Mortgage Lending, Loan Modifications, Loan Origination, Insurance, Sales, Salesforce.com, Residential Mortgages, Refinance, Credit, Credit Analysis
Education
California State University-Sacramento
Bachelor of Science, Business
PennyMac Loan Services, LLC 2014 - Present
Privlo 2014 - 2014
Bank of America April 2012 - April 2013
Pinnacle Capital Mortgage 2010 - 2011
J.P. Morgan Chase 1999 - 2008
Countrywide Home Loans 1998 - 1999
Countrywide Home Loans January 1996 - January 1998
Countrywide Home Loans May 1992 - January 1996
Skills
Mortgage Banking, Loan Origination, Banking, FHA, Mortgage Lending, Loans, Residential Mortgages, Sales, Credit Analysis, Loss Mitigation, Mortgage Underwriting, Strategic Planning, Team Building, Microsoft Word, Account Management, Microsoft Office, Credit Risk, Leadership, Loan Servicing, Refinance, Underwriting, Credit, Home Equity Lines of..., Commercial Lending, VA loans, Risk Management, Risk Assessment, Quality Assurance, Sales Motivation, Compliance, loss, Sales Management, strategic, Strategy, VA Loans
Education
Central Michigan University 1984 — 1988
Bachelor of Science (B.S.), Political Science / Public Administration
PennyMac Loan Services, LLC April 2013 - Present
PennyMac Loan Services, LLC June 2011 - April 2013
Bank of America September 2010 - June 2011
Bank of America July 2009 - August 2010
Bank of America January 2005 - July 2009
Countrywide Home Loans February 2004 - December 2004
Countrywide Home Loans January 2002 - January 2004
Countrywide Home Loans January 2001 - January 2002
Countrywide Home Loans January 1998 - December 2000
Countrywide Home Loans January 1997 - January 1998
Skills
Licensed California..., Loans, Mortgage Lending, Credit Analysis, Portfolio Management, Mortgage Banking, Loan Origination, Credit Risk, Risk Management, Consumer Lending, Leadership, Banking, Residential Mortgages, Financial Services
Education
California State University-Northridge 1986 — 1990
Bachelor Degree, Business/Marketing
PennyMac Loan Services, LLC January 2015 - Present
PennyMac January 2014 - January 2015
Bank of America January 2012 - December 2013
Bank of America June 2007 - January 2012
Countrywide Home Loans March 2006 - June 2007
Countrywide Home Loans September 2003 - March 2006
Countrywide Home Loans September 2001 - September 2003
Skills
REO, Real Estate, Mortgage Servicing, Investors, Relationship Management, Investment Properties, Negotiation, Direct Marketing, Asset Management, Marketing, Portfolio Management, Loss Mitigation, Foreclosures, Sellers, Real Estate Transactions, Property, Vendor Management, Property Management, Listings, Selling, Loan Servicing, AS400 system, Microsoft Excel, Microsoft Word, Equator Workstation 5.0, eCopy Desktop, Microsoft PowerPoint, Workforce Management, eWFM, NICE Call Recording, NICE, Sales, Financial Services
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2009 — 2010
MBA, Marketing
California State University-Northridge 2005 — 2007
B.S., Business - Marketing
PennyMac Loan Services, LLC Human ResourcesGuitar CenterOctober 1995 - July 2014
Education
California State University-Chico
Bank of America August 2015 - Present
PennyMac Loan Services, LLC April 2015 - Present
PennyMac March 2013 - Present
Bank of America June 2012 - March 2013
Bank of America November 2010 - June 2012
Bank of America May 2009 - November 2010
Northrop Grumman Mission Systems May 2003 - May 2010
Skills
Loans, Mortgage Lending, Refinance, Underwriting, Analysis, Funding, Leadership, Loan Origination, Banking, FHA, Finance
Education
California State University-Northridge 2006 — 2009
Bachelors, Business-Real Estate and Finance
PennyMac Loan Services, LLC February 2014 - Present
Skills
Financial Analysis, Auditing, Aquisition, Reporting & Analysis, Account Reconciliation, Financial Accounting, Accounting, Microsoft SQL Server, SSIS, SSRS, Ad Hoc Reporting, Project Management, Databases, Data Mining, Data Analysis, Monarch Pro, Passport, Microsoft Excel, MS Excel Pivot Tables, VBA, Access, Financial Reporting, Budgets, Internal Controls, Microsoft Office
Education
California State University-Northridge 1997 — 2001
Bachelor of Science (B.S.), Finance and Real Estate
California State University-Northridge 1997 — 2001
Bachelor's Degree, Finance and Real Estate
PennyMac Loan Services, LLC August 2013 - Present
PennyMac Loan Services, LLC November 2012 - August 2013
PennyMac Loan Services, LLC December 2009 - November 2012
Bank of America April 2009 - July 2009
Countrywide Bank April 2006 - March 2009
Skills
Financial Analysis, Department Budgeting, Operational Reporting, Variance Analysis, Accounting, Mortgage Lending, Finance, PeopleSoft, Forecasting, Financial Modeling, Management
Education
California State University-Northridge 2003 — 2005
BS, Business Administration - Emphasis in Finance
PennyMac Loan Services, LLC July 2014 - Present
PennyMac Loan Services, LLC September 2013 - July 2014
Bank of America August 2013 - September 2013
Bank of America December 2011 - August 2013
Bank of America October 2010 - December 2011
Bank of America December 2009 - October 2010
Capital One Auto Finance July 2009 - December 2009
Sprint August 2008 - January 2009
Fry's Electronics December 2005 - August 2008
Skills
Team Leadership, Collections, FDCPA, iSeries, AS400, Microsoft Excel, Sharepoint, Microsoft Word, Outlook, Power Point, loan modification, TCPA, LPS Desktop, Customer Satisfaction, Direct Sales, Customer Service, Computer Hardware, Inventory Management, Computer Repair, Store Management, Management, Salesforce.com, Mortgage Servicing, Microsoft SQL Server..., VBA programming, VB Script, iSeries AS400, Visual Studio, iPortal, NACHA, Valeri, MSP, Equator, CSAD, LAMP, Fastrieve, FHA Connection, FNMA, FHLMC, VA, USDA Rural Housing, GNMA, Training, Analysis, SQL Tuning, Database Design, T-SQL, SSIS, SSRS, VBA
Education
Lindsey Cooper Refrigeration School 2010 — 2010
HVAC Technician, HVAC Technician
Dallas County Community College 2006 — 2009
Associates in Applied Science Degree, Aviation Technology (Professional Pilot), 3.4 GPA
PennyMac Loan Services, LLC March 2015 - Present
Dimont & Associates February 2014 - July 2014
Butler and Hosch April 2013 - September 2013
NDeX / Barrett Daffin Frappier Turner and Engel March 2008 - April 2013
Bank of America June 2006 - November 2007
Skills
Business Analysis, Microsoft Office, Customer Service, Public Speaking, Operations Management, Strategic Planning, Leadership, Management, Team Building, Access, Process Improvement, Risk Management, Microsoft Excel, Budgets, Analysis
Education
Abilene Christian University
Bachelors degree, Business Management
PennyMac Loan Services, LLC March 2014 - Present
InterBank Mortgage Company November 2011 - February 2014
Bank of America July 2006 - October 2011
PrimeLending May 2002 - December 2005
Skills
Mortgage Lending, Loan Origination, Residential Mortgages, Mortgage Banking, Loans, Credit, Refinance, USDA, Loan Servicing, Credit Analysis, Mortgage Underwriting, Underwriting, Banking, Credit Risk, FHA
Education
Austin College 2002 — 2006
Bachelor of Arts in Economics, Economics, French
Caliber Home Loans May 2015 - Present
PennyMac May 2013 - April 2015
PennyMac Loan Services, LLC November 2011 - May 2013
Bank of America July 2004 - November 2011
Skills
Loans, Mortgage Lending, Mortgage Banking, Risk Management, Management, Process Improvement
Education
California State University-Northridge 2000 — 2004
B.A., Economics
PennyMac Loan Services, LLC July 2013 - Present
Burkhart, Peterson & Co., A Tax Resolution Services Company. July 2011 - June 2013
Electro Rent Corporation March 2008 - March 2010
PMC, Inc. April 1999 - March 2008
Fidelity Federal Bank October 1986 - April 1999
Executive Life Insurance Company May 1985 - September 1986
York, Levy, Camara & Rowland, CPAs July 1984 - April 1985
Frazer and Torbet, CPAs February 1981 - July 1984
Skills
Corporate Tax, Tax, Financial Reporting, Auditing, Tax Research, Tax Law, Accounting, Sarbanes-Oxley Act, Property Tax, Tax Preparation, International Tax
Education
Golden Gate University
Masters of Science, Taxation
CALIFORNIA STATE UNIVERSITY
Bachelor of Science, Business Administration; Accounting
PMAC Lending Services Inc. January 2014 - January 2015
PennyMac Loan Services, LLC January 2012 - January 2014
Franchise Choices January 2011 - January 2012
Varo.Com Properties January 2007 - January 2011
Bank of America January 2005 - January 2007
Skills
Microsoft Office, Management, Microsoft Excel, Financial Analysis, Leadership, Risk Management, Sales, Business Analysis, Banking, Finance
Education
El Camino College
PennyMac Loan Services, LLC November 2014 - Present
Bank of America January 2008 - October 2014
First Preston Management, Inc March 1999 - June 2000
The Natoma Company November 1991 - December 1998
Skills
Loans, Forecasting, Excel, Word, Microsoft Office, Process Improvement, Access, Problem Solving, Outlook, Budgeting, Balance, Compliance, Scheduling, Six Sigma, Risk Management, Contract Management, Research, Coaching, Financial Analysis, Analysis, Portfolio Management, Accounting, Mentoring, Visio, SQL*Plus, Training, Team Building, Project Management, Internal Controls
Education
Aveta Business Institute 2010 — 2010
Six Sigma Green Belt Certification
Collin County Community College 2000 — 2001
General Studies
American River Community College
Business Administration and Accounting
PennyMac Loan Services, LLC February 2015 - Present
Provident Funding Associates L.P. May 2012 - February 2015
Bank of America November 2011 - May 2012
Bank of America August 2009 - November 2011
Bank of America May 2006 - August 2009
Countrywide Home Loans October 2005 - May 2006
Skills
Client Services, Loan Modifications, Correspondent Banking, Customer Relations, Investor Relations, Mortgage Underwriting, Credit Analysis, Mortgage Servicing, Risk Analysis, Mortgage Lending, Customer Service, Mortgage Banking, Loans, Appraisals, Data Analysis, Underwriting, Financial Risk
Education
ICDC College 2004 — 2005
Web Design/Computer Graphics
James Monroe High School 1999 — 2003
High School Diploma
PennyMac Loan Services, LLC April 2013 - Present
Bank of America May 2010 - November 2011
Bank of America September 2001 - November 2010
CarParts Technologies April 2001 - September 2001
eBuilt July 2000 - March 2001
Canon IT Solutions Inc. February 1998 - July 2000
Control Systems International, Inc. (USA) August 1995 - February 1998
Skills
Test Planning, Regression Testing, User Acceptance Testing, Testing, Quality Assurance
Education
California State Polytechnic University-Pomona
Bachelor of Science (BS), Electrical and Electronics Engineering
PennyMac Loan Services, LLC February 2015 - Present
Skills
Public Relations, Event Planning, Hospitality, Event Management, Social Media, Public Speaking, Marketing Communications, Social Networking, Microsoft Office, Time Management
Education
California Polytechnic State University-San Luis Obispo 2005 — 2011
Bachelor of Science, Agricultural Science
PennyMac Loan Services, LLC July 2013 - Present
PennyMac Loan Services, LLC July 2013 - July 2014
Bank of America July 2010 - June 2013
Bank of America January 2008 - July 2010
Bank of America January 2008 - July 2010
SHREE LLC December 2006 - December 2008
Skills
Financial Analysis, Financial Reporting, Financial Modeling, Strategic Planning, Risk Management, Risk Assessment, Financial Risk, Enterprise Risk..., Loan Servicing, FHLMC, FNMA, HUD, HUD Foreclosures, Foreclosures, Forecasting, Default, Distress Properties, Auditing, Internal Controls, System Administration, Operations Management, Project Management, Accounting, Accounting Management, Management Consulting
Education
CSUN 2004 — 2007
BS Finance, BS Real Estate, Finance, General, 3.4
CFA
MBA; of Science, Finance
California State University
Bachelors of Science, Real Estate
PennyMac Loan Services, LLC September 2014 - Present
PennyMac January 2013 - September 2014
Bank of America September 2010 - January 2013
Skills
Microsoft Excel, Microsoft SQL Server, Microsoft Word, Microsoft Reporting..., Management, Analytics, Time Management, Banking, Risk Management, Mortgage Lending, Credit, Loans, Business Analysis, Financial Modeling, Portfolio Management, Mortgage Banking
Education
California Lutheran University 2006 — 2010
Bachelor of Science (BS), Business Administration - IT, 3.65
California Lutheran University 2006 — 2010
BS Degree, Business Administration; IT
PennyMac Loan Services, LLC June 2014 - Present
Homeward Residential, Inc. June 2009 - June 2014
AAA (Part-time) February 2005 - August 2011
American Home Mortgage Servicing July 2007 - June 2009
First Horizon Home Loans August 2000 - July 2007
Countrywide home loans (part-time) June 2002 - January 2005
Skills
Call Center, Operations Management, Team Building, Mortgage Lending, Loan Servicing, Customer Service, Credit, Change Management, Loss Mitigation, coaching, Loans, Aspect, Microsoft Office, Microsoft Excel, Ensemble, Davox, Filezilla, ePro Certified, Outlook, Call Centers, Coaching, Risk Management, Predictive Dialers, Default, Process Improvement, Troubleshooting, Banking, Loan Modifications, Dialer Management, Mortgage Servicing, Management, LPS, Avaya, Insurance, Loan Origination, Access, Mortgage Underwriting, Software Documentation, Workforce Management
Education
Central Texas Commercial College 1996 — 1998
n/a, Criminal Justice/Law Enforcement Administration
Killeen high school 1994 — 1996
PennyMac Loan Services, LLC November 2012 - Present
Spolin Cohen Mainzer LLP April 2010 - July 2011
Spolin Cohen Mainzer LLP August 2008 - April 2010
Ronald Reagan Presidential Library Foundation January 2007 - August 2008
IVCI, LLC. March 2006 - October 2006
Skills
Legal Documents, Credit, Loans, LexisNexis, Research, Litigation Support, Document Review, Legal Assistance, Real Estate
Education
California State University-Channel Islands 2003 — 2006
Bachelor's Degree, Art History, Criticism and Conservation
Moorpark College 2000 — 2002
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Beverly Hills Bar Association
Certificate
Worldwide Clinical Trials December 2014 - Present
PennyMac Loan Services, LLC May 2013 - November 2014
Skills
Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Customer Service, Windows, Teaching, Microsoft Office, Photoshop, English, Mortgage Underwriting, Residential Mortgages, Wine Sales, Mortgage Servicing, Banking
Education
Appalachian State University 2001 — 2005
Bachelor's Degree, BSBA- International Business, 3.6 GPA
PennyMAC Loan Services, LLC December 2013 - Present
Tolar PD April 2008 - January 2014
Bank of America September 2011 - December 2013
Recon Trust November 2009 - September 2011
Countrywide April 2008 - November 2009
Skills
Management, Texas Notary, Microsoft Office, Leadership Development, Team Leadership, Communication, Criminal Law, Adaptable to Changes, Mortgage Servicing, Mortgage Lending, Loans, Performance Management, Portfolio Management, Leadership, Loan Servicing, Banking, Risk Management, Customer Service, Credit, Mortgage Banking, Process Improvement, Loss Mitigation
Education
Ashford University 2008 — 2011
Organizational Management
Cerritos College 1991 — 1995
Associate of Arts (AA), General Studies
PennyMac Loan Services, LLC September 2015 - Present
Montrose Travel May 2014 - September 2015
QBE 2013 - 2014
Bank of America 2005 - 2012
Keane Inc 1999 - 2005
Metamor Global Solutions 1995 - 1999
Tata Steel 1990 - 1995
Skills
PMP, C#, RPG Free, RPG III, CLLE, Visio, Project Management, Microsoft SQL Server, SQL, PowerPoint, UML, MS Project, Six Sigma, Agile Methodologies, SDLC, Business Analysis, Requirements Gathering, Integration, Vendor Management, Software Project..., Requirements Analysis, Software Development
Education
Nagarjuna University 1985 — 1989
Bachelor of Technology (BTech), Electrical and Electronics Engineering
PennyMac Loan Services, LLC August 2015 - Present
Princess Cruises June 2014 - August 2014
Skills
Fixed Income Analysis, Bond Markets, Relative Value, Derivatives, Financial Modeling, Bloomberg, Microsoft Excel, Economics, FX Trading, Equity Trading, Financial Analysis, Investment Strategies, Equity Derivatives, Portfolio Management, Corporate Finance, Research
Education
California State University-Northridge 2011 — 2015
Bachelor’s Degree, Finance and Economics
PennyMac Loan Services, LLC May 2013 - Present
Skills
Risk Management, Banking, Financial Analysis, Credit, Mortgage Banking, Portfolio Management, Mortgage Lending, Management, Loan Origination, Finance, Process Improvement
Education
London Business School 2009 — 2010
Master's Degree, Business Administration and Management, General
Davidson College 2005 — 2009
Bachelor of Arts (B.A.), History
PennyMac Loan Services, LLC May 2013 - Present
Bank of America January 2007 - May 2013
Countrywide Home Loans August 2001 - December 2006
Countrywide Home Loans January 1998 - August 2001
Countrywide Home Loans December 1992 - January 1998
Skills
Mortgage Banking
Education
California State University-Northridge
Moorpark College
PennyMac Loan Services, LLC February 2012 - August 2013
Education
California State University-Northridge 2007 — 2008
Bachelorâs Degree, Finance, General
Moorpark College 2000 — 2003
Associateâs Degree, Liberal Arts and Sciences/Liberal Studies, 3.9