Westin Hotels & Resorts
Industry: Hotel company
DescriptionWestin Hotels & Resorts is an American upscale hotel chain owned by Marriott International. The Westin Brand has over 269 hotels in multiple countries. Parent organization: Marriott International Headquarters: White Plains, New York, United States Founded: 1930 Number of locations: 269 (2017) Founders: Severt W. Thurston, Frank Dupar Subsidiary: The Westin Harbour Castle Hotel
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Westin Hotels & Resorts Employees
San Francisco State University August 2013 - Present
Evolution Hospitality April 2014 - Present
Holiday Inn June 2015 - August 2015
Componere Fine Catering February 2015 - February 2015
Westin Hotels & Resorts June 2014 - December 2014
FedEx January 2014 - March 2014
Ghirardelli Chocolate Company October 2007 - December 2013
Walgreens May 2011 - June 2011
Kaiser Permanente April 2011 - May 2011
Enterprise for High School Students May 2007 - October 2007
Skills
Hospitality, Sales, Customer Service, Restaurants, Customer Satisfaction, Food & Beverage, Retail, Microsoft Office, Hotels, Boutique Hotels, Fundraising, Leadership, Teamwork, Time Management, Starwood Integrated..., Catering
Education
San Francisco State University 2013 — 2016
Bachelor's of Science, Hospitality and Tourism Management, 3.73
City College of San Francisco 2011 — 2013
Heald College-San Francisco 2009 — 2011
Associate of Applied Science, Pharmacy Technology, 4.0
WeddingWire May 2014 - Present
WeddingWire May 2013 - Present
Compass Languages May 2012 - May 2013
Westin Hotels & Resorts July 2011 - February 2012
Marriott Hotel October 2010 - July 2011
Watermark May 2010 - October 2010
Skills
Microsoft Office, Multimedia, Organizing, Photoshop, Social Media, Social Networking, Microsoft Excel, Microsoft Word, PowerPoint development, Proposal Writing, Salesforce.com, Data Analysis, Business Development, Management, Research, PowerPoint
Education
Christopher Newport University 2006 — 2010
BA, Communications
Deltek September 2015 - Present
Serena Software October 2008 - September 2015
ESIS April 2007 - October 2008
Westin Hotels & Resorts February 2005 - April 2007
Skills
Fast Learner, Exceeding Expectations, Dependable Team Player, Solid computer skills, Close Attention to..., Agile Methodologies, Customer Service, Professional Services, Enterprise Software, Salesforce.com, CRM, Sales Process, Training, Direct Sales, Solution Selling, Sales, SaaS, Strategic Partnerships
Education
Clackamas Community College 2001 — 2004
Business/Commerce, General
PRLP March 2010 - September 2011
Westin Hotels & Resorts March 2008 - September 2009
Burrell Place Inc. August 2002 - August 2005
Skills
Customer Service, Cpr Certified, First Aid, Determination, Microsoft Word, Microsoft Excel, PowerPoint
Education
Clark Atlanta University 2005 — 2010
Bachelor of Arts (B.A.), Marketing
TSA January 2008 - Present
TSA December 2005 - Present
Westin Hotels & Resorts September 2001 - April 2005
Starwood, Inc August 2001 - April 2005
DN Security November 1999 - September 2001
IPC INT October 1998 - September 1999
United States Marine Corps June 1994 - June 1997
United States Marine Corps June 1994 - June 1997
Skills
Security Clearance, Office Equipment, Firearms, Risk Based Inspection, Animal Behavior, Customer Service, Crisis Management, Government, Patrol, Leadership, Software Documentation, Security, Process Scheduler, Policy, Weapons, Training, Team Building, Surveillance, Military
Education
Chabot College 2010 — 2011
Biology, General
Chabot College 2009 — 2011
High School, Biotechnology
Logan High School
High School Diploma
W Hotels Starwood Hotels & Resorts Worldwide, Inc. January 2013 - October 2014
W Hotels December 2009 - January 2013
Westin Hotels & Resorts July 2007 - December 2009
Education
California State University-Northridge 2008 — 2011
BA, Dual concentration: Communications & Business Finance Studies
NAVIS March 2015 - Present
Ojai Valley Inn & Spa September 2013 - February 2015
Ojai Valley Inn & Spa February 2013 - September 2013
San Ysidro Ranch September 2012 - February 2013
The Oxford Hotel September 2009 - September 2012
Aliso Creek Inn August 2006 - September 2009
Aliso Creek Inn October 2004 - August 2006
Hyatt Hotels & Resorts/HRC March 2004 - October 2004
Kellogg West Conference Center September 2001 - March 2004
Westin Hotels & Resorts July 2003 - September 2003
Skills
Luxury, Team Building, Sales, Customer Service, Leadership, Management, Customer Retention, CRM, Training, Marketing, Social Media, Coaching, Negotiation, Networking, Vendor Management, Luxury Goods, Hotels, Hospitality Management, Hospitality, Revenue Analysis, Resorts, Front Office, Customer Satisfaction, Restaurants, Hospitality Industry, Restaurant Management, Hotel Management, Food & Beverage, Rooms Division, Event Management, Tourism, Pre-opening, Employee Training, Catering, Leisure, Food, Social Media Marketing, Meeting Planning, Human Resources, Micros, Banquets, Fine Dining, Social Networking, Yield Management, Property Management..., Hiring, Budgets, MICROS
Education
California State Polytechnic University-Pomona 2001 — 2004
B.S., Hotel & Resort Management
Epstein Family Trust January 2009 - Present
Self-employed 2009 - Present
DoubleTree by Hilton May 2005 - December 2008
Westin Hotels & Resorts December 2002 - May 2005
DoubleTree by Hilton October 1989 - December 2002
Skills
Purchasing, Organizational..., Strategic Financial..., Strategic Planning, Process Improvement, Project Management, Budgets, Event Management, Team Building, Hotel Management, Catering, Food & Beverage, Hotels, Hospitality Industry, Hospitality Management
Education
California State Polytechnic University-Pomona 1976 — 1978
Bachelor of Science, Hotel and Restaurant Management
Pasadena City College 1974 — 1976
Associate of Arts, Business Administration, Management and Operations
Desert Sun School, Idyllwild 1967 — 1971
Viderian August 2014 - Present
A4D April 2014 - Present
A4D April 2014 - Present
inMarket July 2010 - May 2013
Above Line Media January 2009 - July 2010
Vantage Media December 2007 - January 2009
Vantage Media July 2004 - December 2007
Westin Hotels & Resorts January 2001 - October 2003
Wyndham Hotel Group August 1998 - October 2000
Skills
Business Case, Mobile Devices, Loyalty Programs, Business Process..., Online Advertising, Lead Generation, SEM, SEO, E-commerce, Email Marketing, Strategic Partnerships, Web Analytics, SaaS, User Experience, Analytics, Start-ups, Affiliate Marketing, PPC, Lean Startup, Mobile Apps, Project Management, Product Management, Business Analytics, COGS, P&L, CAN-SPAM Act, SQL Developer, MySQL Workbench, Electronics, Photography, Beta Testing, Tech Reviews, Windows Blue, Mobile Applications, Product Marketing, Marketing, Customer Acquisition, Web Marketing, Testing, Online Marketing, Mobile Marketing, Digital Marketing, Management, Strategy, Social Media Marketing, Leadership, Digital Media, Social Media, Marketing Strategy, Advertising
Education
University of California, Los Angeles 1999 — 2000
California State University-Dominguez Hills 1996 — 1998
Computer Science
California Academy of Math & Science 1992 — 1996
Westin Hotels & Resorts October 2014 - Present
Westin Hotels & Resorts October 2013 - September 2014
Westin Hotels & Resorts January 2013 - October 2013
Sheraton August 2012 - December 2012
Accardo Stoneworks Inc. May 2012 - December 2012
Central Michigan University January 2010 - September 2012
The Henry Ford May 2011 - August 2011
Education
Central Michigan University 2009 — 2013
B.A.A
Westin Hotels & Resorts July 1991 - Present
McDonald's Corporation September 1986 - June 1991
Skills
Micros, Banquets, Hospitality Management, Food & Beverage, Hospitality Industry, Fine Dining, Pre-opening, Hotel Management, Hospitality, Restaurants, Hotels, Restaurant Management, Resorts, Menu Development, Catering, Revenue Analysis
Education
College of DuPage 1986 — 1988
Hospitality
Westin Hotels & Resorts August 2012 - April 2014
Cambridge Group of Clubs September 2009 - June 2013
Flyers all-stars, North-shore extreme and Dawson blues September 2006 - May 2012
lululemon athletica September 2009 - March 2012
Aquadome June 2004 - June 2009
Skills
Customer Service, Social Networking, Visual Merchandising, Microsoft Office, First Aid, Cashiering, AED, Lifeguarding, Facebook, Interpersonal..., Building Relationships, Microsoft Excel, Loss Prevention, Critical Thinking, Retail Sales, Leadership, Teamwork, Hospitality, Goal Oriented, Team-oriented, Microsoft Word, Close Attention to..., Spanish, Friendly Personality, POS, Team Leadership, Phone Etiquette, Time Management, Event Planning, Social Media Marketing, Cash Register, Sales, Customer Satisfaction, Retail, PowerPoint, People Skills, Social Media, Fitness, Sports, Acting, Improvisation, Personal Training, Training, Event Management, Yoga, Fashion, Coordinating Events, Leadership Development, Creative Problem Solving, Fitness Training
Education
Collège LaSalle, Montréal 2014 — 2016
D.E.C., Fashion/Apparel Design
Dawson College 2006 — 2009
Languages, Spanish, italian, chinese.
F.A.C.E. school 1996 — 2006
Highschool, Arts, music, voice, theatre.
Streaon studios
Acting
RiskIQ May 2014 - Present
PreXion February 2014 - April 2014
BayThreat January 2014 - February 2014
Westin Hotels & Resorts November 2013 - November 2013
M/UX, Inc. June 2006 - August 2009
Skills
Network Security, Information Security, Unix Security, Python, Unix Shell Scripting, HTML, Public Speaking, Social Engineering, Malware Analysis, Java, Microsoft Office, Customer Service, Social Media, Web Development, Team Leadership, Windows, Ubuntu, Penetration Testing, Linux System..., Internet Security, Open Source, Operating Systems, Debian, Firewalls, Cisco IOS, Apache, Leadership, Linux, VPN, Information Security..., Wireless Networking, Computer Security, OS X, Bash, Social Networking, Vulnerability Assessment, System Administration, Routers, FTP, Security Research, Mobile Applications, Customer Reporting
Education
Stanford University 2015 — 2017
Computer Science
San Francisco State University 2013 — 2015
Bachelor of Science (BS), Computer Science
City College of San Francisco 2012 — 2013
Sacramento City College 2009 — 2012
Laguna Creek
Sheraton McKinney February 2015 - Present
Westin Stonebriar Resort February 2013 - February 2015
Westin Stonebriar 4-diamond January 2012 - January 2013
Westin Hotels & Resorts January 2011 - January 2012
Market Street February 2009 - December 2010
Celestica Inc January 2005 - January 2008
Skills
Convention Services, Rooms Division, Banquets, Micros, Hotel Management, Hospitality Management, Front Office, Hospitality Industry, Property Management..., Pre-opening, Resorts, Catering, Hotels, Food & Beverage, Fine Dining, Revenue Analysis, Hotel Booking, Hospitality, Guest Recovery, Yield Management, Payroll, Menu Development, Training, MICROS
Education
Monarch aircraft university 2010 — 2014
Pilot training, Aeronautics/Aviation/Aerospace Science and Technology, General
Cheonggang Academy
International marketing
Westin St Francis September 2013 - Present
Sheraton Fort Lauderdadale Hotel June 2013 - August 2013
Westin Hotels & Resorts February 2012 - June 2013
Westin Hotels & Resorts November 2009 - February 2012
Relay Kiosks June 2007 - August 2009
Skills
Hotel Management, Hotels, Hospitality Industry, Hospitality, Front Office, Rooms Division, Hospitality Management, Resorts, Micros, Pre-opening, MICROS, Property Management..., Restaurants, Revenue Analysis, Food, Banquets
Education
San Francisco State University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Hospitality and Tourism Management
City College of San Francisco 2010 — 2012
Associates Degree, Communications
Gymnase d'Yverdon 2006 — 2009
Baccalaureate, Spanish and Economics
Thompson Northeast Insurance August 2014 - Present
Northeast Title and Tag Inc. September 2009 - Present
Westin Hotels & Resorts March 2014 - June 2014
Westin Hotels & Resorts September 2013 - March 2014
Kimpton Hotels & Restaurants September 2012 - July 2013
The Restaurant School at Walnut Hill College 2010 - 2013
Baby Blues BBQ April 2012 - June 2012
Loews Hotels September 2011 - June 2012
Milestone Ranch Hotel & Restaurant February 2008 - August 2009
Finish Line May 2006 - September 2007
Skills
Organized Multi-tasker, Motivated self-starter, Brand Loyalty, Friendly Personality, Hotel Management, Hospitality Industry, Hotels, Hospitality, Restaurants, Social Media, Facebook, Food, Management, Sales, Teamwork, Property Management..., Front Office, Time Management, Rooms Division, Hospitality Management, Banquets, Concierge Services, Resorts, Culinary Skills, Opera, Event Management, Event Planning, Tourism, Leadership, Micros, Social Networking, Customer Service, Food Service, Goal Oriented, Microsoft Word, Guest Service Management, PowerPoint, Microsoft Excel, Food Safety, Microsoft Office, Revenue Analysis, Professional..., Organization, Public Speaking, Food, Highly motivated..., Catering, Cooking, Hotel Booking, Food Preparation
Education
ExamFX 2015 — 2015
Life, Health and Accident Insurance, Life, Health & Accident Insurance
Insurance Agents and Brokers of America 2014 — 2014
Property & Casualty, Personal & Commercial Insurance
Kaplan University 2014 — 2014
Property & Casualty License, Personal & Commercial Insurance
The Restaurant School at Walnut Hill College 2010 — 2013
Bachelor of Science (BS), Hospitality Administration/Management
Chestnut Hill College 2009 — 2010
Bachelor of Science (BS), Business Administration and Management, General
The Palm Restaurant June 2015 - Present
The Fort Restaurant July 2008 - June 2015
Westin Hotels & Resorts 2015 - 2015
Westin Hotels & Resorts 2015 - 2015
Pasta's February 2007 - June 2008
Skills
Food & Beverage, Restaurants, Restaurant Management, Hospitality Management, Hospitality, Catering, Food, Hospitality Industry, Menu Development, Event Management, Meeting Planning, Corporate Events, Banquets, Wine, Event Planning
Education
University of Colorado Denver 1998 — 2000
Master's degree, Marketing
Clarion University of Pennsylvania 1992 — 1996
Bachelor's Degree, Marketing & Management
Farmers & Merchants Bank of Long Beach May 2015 - Present
The Westin Bonaventure February 2011 - Present
Westin Hotels & Resorts February 2011 - Present
Global Electronic Technology, Inc. August 2009 - December 2010
GENPACT February 2007 - January 2009
Weger Mortgage Corporation September 2003 - February 2007
Mylor Financial August 1994 - September 2003
US Navy August 1993 - August 1994
Skills
Windows Server, Leadership, Networking, Network Security, Network Administration, Troubleshooting, System Administration, Project Management, PCI DSS, IT Audit, System Architecture, Network Infrastructure..., Secure Network..., Firewalls, Barracuda Spam Firewall, Barracuda Spam Filter, Capital Budgeting, Operating Budgets, HP Procurve, Systems Engineering, Security, Management, Disaster Recovery, Active Directory, TCP/IP
Education
ABCO Technology 2009 — 2009
Certification, MCSE, CCNA
Genpact 2008 — 2008
Six Sigma, Lean Certified, Green Belt
California State University-Northridge 2002 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
College of the Canyons 1998 — 2002
Associates, Business
LEARNING TREE UNIVERSITY
Secure Communication Systems September 2014 - Present
Westin Hotels & Resorts May 2013 - October 2014
South Orange County Veteran Center October 2010 - June 2014
CSUF 2010 - 2014
United States Marine Corps July 2006 - July 2010
Skills
Customer Service, Leadership, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Event Planning, Hospitality, Data Entry, Public Speaking, Social Media, Editing, Research, Supplier Development, Supply Chain Management, Procurement, Six Sigma, 5S, Kaizen, Negotiation, Lean Manufacturing, Corporate Finance, Project Management, Price Quotes, Purchasing Processes, Invoicing, Bid Pricing, PPC Bid Management, MRP, Purchase Orders, Military Experience
Education
California State University-Fullerton 2012 — 2014
Bachelor of Arts (BA), Business Administration, Management and Operations
Saddleback College 2010 — 2012
Pure Water for the World January 2014 - Present
Blue Cross Blue Shield of Louisiana October 2010 - December 2013
Vantage World Travel May 2009 - July 2009
Westin Hotels & Resorts May 2008 - August 2008
Skills
Marketing, Event Planning, Microsoft Office, Public Speaking, Customer Service, Event Management
Education
Clemson University 2006 — 2010
BS, Parks, Recreation, and Tourism Management
Clemson University 2006 — 2010
Bachelor of Science, Parks, Recreation, and Tourism Management; Travel and Tourism
Sheraton Hotels & Resorts September 2015 - Present
Westin Hotels & Resorts February 2014 - Present
Westin Hotels & Resorts January 2011 - Present
Westin Hotels & Resorts May 2008 - January 2011
W Hotels October 2007 - May 2008
W Hotels March 2006 - October 2007
W Hotels July 2005 - March 2006
Starwood Vacation Ownership March 2004 - July 2005
Starwood Vacation Ownership May 2001 - March 2004
Skills
Pre-opening, Banquets, Resorts, Property Management..., Yield Management, Revenue Analysis, Food & Beverage, Hospitality, Concierge Services, Hotel Booking, Fine Dining, Open Table, OnQ, Restaurants, Menu Development, Cuisine, Restaurant Management, Tourism, Culinary Skills, Pastry, Front Office, Micros, Delphi, Galaxy, Hospitality Management, Hospitality Industry
Education
San Bernardino Valley College 2001 — 2002
Chaffey College 1994 — 1997
Aspen Meadows Resort Home of The Aspen Institute May 2015 - August 2015
Girl Scouts of Southern Nevada January 2015 - May 2015
AVS Housing Group,LLC January 2013 - May 2015
Westin Hotels & Resorts January 2015 - January 2015
National Society of Minorities in Hospitality 2012 - January 2015
University of Nevada Las Vegas January 2014 - December 2014
University of Nevada Las Vegas; Student Union Event Services May 2013 - August 2013
City of Santa Clarita June 2012 - July 2012
Best Buy November 2007 - January 2011
Skills
Microsoft Office, Teamwork, Customer Service, Retail, Time Management, Microsoft Word, Sales, Customer Satisfaction, Supervisory Skills, Leadership, Hospitality, Data Entry, Training, PowerPoint, Hospitality Management
Education
University of Nevada-Las Vegas 2012 — 2014
B.S Hotel Administration, Meeting and Event Planning
College of the Canyons 2010 — 2012
Associate of Arts (A.A.), Recreation Management
California State University-Sacramento 2009 — 2010
N/A, Recreation, Parks, Tourism and Administration
Starwood Hotels & Resorts Worldwide, Inc. December 2014 - Present
Westin Hotels & Resorts April 2011 - December 2014
Silversmith Hotel & Suites June 2009 - April 2011
JX2 Construction January 2006 - January 2011
Talent United 2000 - 2010
Holiday Inn Bolingbrook October 2008 - June 2009
SPM Advertising 2006 - 2006
Creata Promotion 2001 - 2006
Creata 2001 - 2006
Sprockets Editorial 2000 - 2001
Skills
Team Building, Hospitality Management, Hotels, Hospitality Industry, Hospitality, Hotel Management, Revenue Analysis, Event Management, Food & Beverage, Catering, Corporate Events, Resorts, Meeting Planning, Banquets, Marketing Strategy, Tourism, Business Strategy, Event Planning, Marketing, Customer Service, Pre-opening, Front Office, Restaurants, Sales
Education
College of DuPage
Columbia College Chicago
Westin Hotels & Resorts March 2015 - Present
JPMorgan Chase June 2013 - March 2015
Sinbad's Pier 2 Restaurant April 2010 - August 2012
Krazy Kaps February 2009 - September 2009
Skills
Friendly Customer..., Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Budgets, Teamwork, Communication, Retail, Facebook, Social Networking
Education
San Francisco State University 2012 — 2014
Bachelor's degree, Business Marketing, 3.2
City College of San Francisco 2010 — 2012
Associate's degree, Biology, 3.2
Chartwells Higher Education Dining Services/Northern Kentucky University August 2014 - Present
Horseshoe Casino January 2013 - July 2014
Clements Catering at The Kentucky Derby Museum April 2012 - June 2012
Home Cuisine July 2011 - April 2012
Centerplate February 2007 - May 2011
Little Pub Company July 2005 - November 2006
Portola Hotel & Spa June 1990 - June 2005
Scottsdale Registry Resort August 1988 - June 1990
Westin Hotels & Resorts 1982 - 1988
Skills
P&L Responsibility, Menu Development, Menu Design, Creative Food..., Inventory Control, High Volume Catering, Computer Graphics, Computer Literate, Purchasing Management, Participative Management, Process Improvement, Intercultural..., Vendor Relations, Training & Development, Equipment Configuration, Multi-Site Operations, Database Development, Food & Beverage, Catering, Culinary, Banquets, Restaurants, Food Safety, Culinary Skills, Management, Hospitality, Hospitality Industry, Recipes, Cuisine, Restaurant Management, Pastry, Sanitation, Menu Costing, Culinary Management, Food Preparation, Gourmet, Sauces
Education
California State University-Monterey Bay 1999 — 2003
BS, Telecommunications, Multimedia
Monterey Peninsula College 1997 — 1999
AA, General
Capstone Inc. (Cumming) July 2006 - Present
Comforce Technical Services/Boeing Commercial Airplanes October 2004 - July 2006
HNTB Design Build March 2003 - September 2004
Bell Helicopter / Informatics February 2002 - October 2002
Boeing / Informatics February 2001 - February 2002
Key Bank 1993 - 2001
MRK Group Inc. April 1992 - October 1997
Westin Hotels & Resorts 1997 - 1997
Puget Sound Securities/Harper McClean 1991 - 1993
Seattle-Northwest Securities Corporation/Piper Jaffray 1983 - 1990
Skills
Program Management, Scheduling, Contract Negotiation, Planning, Construction, Process Scheduler, Project Planning, Earned Value Management, MS Project, Analysis, Proposal Writing, Project Management, Contract Management, Team Leadership, Budgets, Construction Management, Primavera P6, Strategic Planning, Project Control, Management Consulting, Procurement, Change Management, Process Improvement, PMO, Subcontracting, Project Portfolio..., Training, Government, Cost Management, Project Estimation, Cost Control, Cost Engineering, Value Engineering, Risk Management, CPM Scheduling, Scope Management, Project Coordination, Cost Benefit, Government Contracting, Organizational..., Schedule Control, Project Delivery, DoD, Risk Analysis, Feasibility Studies, Leadership, Progress Monitoring, Risk Assessment, WBS, P3
Education
Seattle University 1994 — 1997
M. Ed
Central Washington University 1988 — 1990
BA
Sodexo August 2015 - Present
Tropicana Entertainment Inc. January 2012 - January 2015
Disney Parks & Resorts August 2010 - November 2011
Gaylord Entertainment May 2010 - July 2010
Gaylord Entertainment March 2006 - May 2010
Adams Mark Hotel March 2003 - November 2005
Rock River Country Club October 2001 - March 2003
Fairmont Hotels & Resorts November 2000 - September 2001
Campton Place Hotel May 2000 - November 2000
Westin Hotels & Resorts October 1999 - May 2000
Skills
Catering, Hospitality, Food Service, Recipes, Hospitality Management, Hospitality Industry, Hotels, Cooking, Resorts, Micros, Gourmet, Culinary Skills, Supervisory Skills, Mediterranean, HACCP, Sauces, Menu Costing, Food Preparation, Customer Satisfaction, Event Management, Chef, Hiring, Food Quality, Mediterranean Cuisine, MICROS
Education
California Culinary Academy 1999 — 2001
Associates of Occupational Studies in Culinary Arts, Culinary Arts
Park Central Hotel San Francisco January 2015 - Present
Westin Hotels & Resorts April 2014 - January 2015
California State University, East Bay February 2014 - June 2014
Westin Hotels & Resorts February 2014 - April 2014
California State University, East Bay June 2012 - July 2013
East Bay Asian Youth Center February 2007 - January 2008
Skills
Cantonese, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, English, Event Planning, Project Planning, Event Management, Customer Service, Hospitality, Hospitality Management, Social Media, Teamwork, Public Speaking, Time Management, Research
Education
California State University-East Bay 2012 — 2014
Bachelor's degree, Hospitality and Toursim
Laney College
Charleston Area Convention & Visitors Bureau September 2014 - Present
Charleston Area Convention & Visitors Bureau May 2014 - September 2014
Smoak Public Relations January 2014 - May 2014
Plaza Suite - A Boutique August 2012 - May 2013
Westin Hotels & Resorts May 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English
Education
Clemson University 2010 — 2014
Bachelor of Science (B.S.), Marketing
University of Virginia
Study Abroad, Semester at Sea Program
Hampton Inn Akron Fairlawn January 2015 - Present
Homewood Suites by Hilton Hotel May 2013 - January 2015
Hilton Cleveland East Beachwood September 2012 - January 2013
Enterprise Holdings November 2011 - September 2012
Phoenix International June 2011 - September 2011
Lake Buena Vista Resort Village and Spa June 2010 - December 2010
Westin Hotels & Resorts October 2009 - June 2010
Ramada Maingate West April 2009 - October 2009
Hilton Grand Vacations December 2007 - December 2008
Walt Disney World August 2005 - February 2007
Skills
Hospitality, Hotels, Front Office, Resorts, Training, Property Management..., Microsoft Excel, Hospitality Management, Hospitality Industry, Hiring, Micros, Spreadsheets, Rooms Division, Guest Service Management, Auditing, Concierge Services, OnQ, Hotel Management, Tourism
Education
University of Central Florida 2005 — 2008
Bachelor of Science, Hospitality Management
Coastal Carolina University 2003 — 2005
Resort Tourism Management
Interstate Hotels & Resorts July 2014 - Present
InterContinental Hotels Group July 2011 - July 2014
InterContinental Hotels Group October 2013 - March 2014
Westin Hotels & Resorts June 2010 - July 2011
DoubleTree by Hilton July 2009 - May 2010
Skills
Security, Crisis Management, Risk Management, Risk Assessment, Hospitality Management, Team Building, Access Control, Security Operations, Safety, Hospitality, Training, Law Enforcement, Security Policy..., Criminal Investigations, Security Operations..., Communication, Surveillance, Law Enforcement..., High Profile Events, Hospitality Industry, Security Management
Education
Sam Houston State University 2006 — 2008
Bachelor of Science (BS), Criminal Justice/Police Science
Coffeyville Community College 2004 — 2005
Associate of Science (AS), Social Sciences
Westin Hotels & Resorts February 2014 - September 2014
Hilton Worldwide May 2013 - February 2014
Victoria's Secret November 2012 - May 2013
Skills
Customer Service, Customer Satisfaction, Team Leadership, Teamwork, Team-oriented, Leadership, Fitness, Organization, Multi Tasking, Highly personable, Property Management..., Hotels, Organizational..., Personalization, Hospitality, Sales, Retail, Hospitality Industry, Hotel Booking, Hotel Management, Time Management, Hospitality Management
Education
Roosevelt University 2014 — 2015
Bachelor's Degree, Hospitality Administration/Management
College of DuPage 2012 — 2013
Associate of Arts and Sciences (AAS), Hospitality Administration/Management
Luxury Link August 2012 - November 2013
Bank of America November 2011 - August 2012
Sheraton Delfina Santa Monica July 2011 - November 2011
Westin Hotels & Resorts May 2010 - July 2011
Skills
Sales, Event Planning, Microsoft Office, Social Media, Microsoft Excel, Customer Service, Microsoft Word, Contract Management, Hotels, Hospitality, Social Networking, Event Management, PowerPoint
Education
California State University-Northridge
BA, Mike Curb, College of Arts, Media and Communications
Marriott Hotels January 2015 - Present
Westin Hotels & Resorts August 2013 - March 2014
Courtyard by Marriott March 2012 - August 2013
Sodexo August 2009 - May 2010
Skills
Financials, Menu Development, Catering, Food, Social Media, Customer Satisfaction, PeopleSoft, Food & Beverage, Hospitality, Hospitality Management, Event Planning, Micros, Time Management, Proficient in..., Banquets, Training, Leadership, Restaurants
Education
Michigan State University 2007 — 2011
Bachelor Arts, Hospitality Business
City University of Hong Kong 2010 — 2010
Omni Hotels & Resorts June 2015 - Present
Wyndham Worldwide November 2014 - May 2015
Westin Hotels & Resorts June 2014 - November 2014
Westin Hotels & Resorts July 2013 - June 2014
Chick's Grill November 2011 - February 2013
Professionals In The City July 2012 - August 2012
Empowering Center May 2012 - August 2012
Skills
Microsoft Office, Time Management, Event Management, Public Speaking, Marketing, PowerPoint, Event Planning, Nonprofits, Retail, Management, Fundraising, Microsoft Excel, Facebook, Leadership, Social Networking, Customer Service, Organization
Education
California University of Pennsylvania 2009 — 2013
Business Management and Marketing
The Washington Center 2012 — 2012
Nonprofit Leadership and Management
Westin Hotels & Resorts August 2010 - Present
Hyatt Hotels Corporation August 2005 - August 2010
George's by the Cove Restaurant June 2003 - September 2004
Skills
Fine Dining, Customer Service, Customer Satisfaction, Banquets, Training & Development, Event Management, Food & Beverage, Wine Knowledge, Cooking, Coordinating Special..., Hospitality Management, Hospitality Industry, Increasing Revenue, Department Management
Education
California Culinary Academy
Hospitality Administration/Management
Savannah College of Art and Design
Bachelor of Fine Arts (BFA), Photography
Lettuce Entertain You Restaurants May 2015 - Present
ARAMARK March 2013 - May 2015
ARAMARK June 2012 - March 2013
Westin Hotels & Resorts May 2008 - February 2012
Weber Grill January 2007 - April 2008
Hilton Garden Inn August 2005 - May 2007
Four Seasons Hotels and Resorts September 2003 - August 2005
Swissotel Chicago April 2002 - July 2003
The Drake Hotel June 1999 - August 2001
Skills
Microsoft Word, Excel,..., Order Management, Inventory Management, P&L Responsibility, Food Service Sanitation, Menu Engineering, Catering, Restaurants, Cooking, Banquets, Food, Management, Budgets, Sanitation, Hotels, Sauces, Chef, Customer Satisfaction, P&L, Process Scheduler, Fine Dining, Purchasing, Cuisine, Culinary Skills, Menu Development, P&L Management, Restaurant Management, Food & Beverage, Hospitality
Education
Central Piedmont Community College 1995 — 1999
AAS, Culinary Technology
UNC Charlotte 1994 — 1995
Western Carolina University 1992 — 1993
General Classes, Industrial Technology/Technician, 3.5
HMS August 2012 - Present
Saxon Mortgage/Morgan Stanley April 2007 - September 2012
Bear Stearns/EMC Mortgage January 1996 - January 2007
Westin Hotels & Resorts January 1986 - February 1996
Skills
Disaster Recovery, Management, Vendor Management, Process Improvement, Information Technology, Strategic Planning, Cross-functional Team..., Leadership, Project Management, Executive Management, Mortgage Lending, Program Management, IT Strategy, Risk Management, Business Analysis, Budgets, Technical Support, Software Documentation, SDLC, Business Process..., Call Centers, IT Management, Visio, Banking, Customer Service, Business Intelligence, Team Building, Operations Management, Integration, Training, Team Leadership, Business Process, SharePoint, Outsourcing, Help Desk Support, Requirements Analysis, Management Consulting, Access, Mortgage, Change Management, change
Education
Central Washington University 1984 — 1986
Bachelor of Arts (B.A.), Mass Communications
Pierce College at Fort Steilacoom 1982 — 1984
Associates, General Studies
Allegheny Technologies Incorporated (ATI) October 2014 - Present
Bimbo Bakeries USA March 2008 - October 2014
SC Johnson March 2000 - March 2008
Westin Hotels & Resorts 1991 - 1994
Skills
Labor Relations, Deferred Compensation, Succession Planning, Employee Relations, HRIS, Talent Management, Performance Management, Employee Engagement, Onboarding, HR Policies, FMLA, Employee Benefits, Benefits Administration, Human Resources, Talent Acquisition, Union Avoidance, Workforce Planning, New Hire Orientations, Grievances, Personnel Management, Employment Law
Education
Cal Poly Pomona 2015 — 2019
Bachlor of Science, Specialized Communications
Westerly School August 2011 - Present
Rolling Hills Preparatory School March 2010 - August 2011
Oakwood Worldwide April 2008 - February 2011
Westin Hotels & Resorts June 2007 - April 2008
Skills
Public Speaking, Event Planning, Trade Shows, Social Media, Customer Service, Management, Meeting Planning, Marketing, Delphi, Fundraising, Social Media Marketing, Hospitality, Event Management, Nonprofits
Education
California State University-Long Beach 2008 — 2008
Certificate, Certificate in Professional Meeting and Event Planning
University of California, Santa Barbara 2002 — 2006
Bachelor of Arts, Communications, Professional Business Writing
PGL October 2012 - Present
National Society of Hispanic MBAs (NSHMBA) December 2010 - June 2013
Cibus US LLC 2006 - September 2012
Cymer 2006 - 2006
City of San Diego 2005 - 2006
Westin Hotels & Resorts 2005 - 2005
U.S. Department of State 2003 - 2003
Skills
Leadership, Directing, Timely Decision Making, Flexibility, Multilingual, Team-oriented, Entrepreneurship, Highly detail oriented, Problem Solving, Goal Oriented, Persistency, Strategic Thinking, Visionary, Adaptability, Cross-functional Team..., Market Research, Spanish, Budgets, Strategic Planning, Business Planning, Human Resources, Accounting, Team Leadership, International Business, Analysis, Data Analysis, Leadership Development, Mergers & Acquisitions, Start-ups, Finance, Strategy, Financial Modeling, Process Improvement, Organizational..., Management Consulting, Financial Analysis, Executive Management, Nonprofits, Time Management
Education
California State University-San Marcos
Bachelor of Science in Business Administration, Accountancy
Delta Hotels and Resorts® August 2015 - Present
Mountain House Import and Export May 2007 - December 2014
Delta Hotels December 2009 - September 2011
Delta Hotels December 2009 - October 2010
Westin Hotels & Resorts December 2003 - August 2007
Skills
Event Planning, Training, Project Management, Project Coordination, Hotels, Dutch, Office Administration, Tourism, Social Media Marketing, Sales Management, Account Management, Client Relations, International Business, International Relations, Event Organizer, Office Management, Travel Planning, Wholesale, Wholesale Operations, Purchasing, Travel Arrangements, Attention To Detail
Education
City University of Hong Kong 2007 — 2008
Bachelor of Business Commerce, International Business
University of Victoria 2006 — 2008
Bachelor of Commerce, International Business
Southern Alberta Institute of Technology 2004 — 2006
Diploma, Hotel and Restaurant Management
Sheraton Hotels & Resorts April 2015 - Present
Highgate Hotels August 2014 - March 2015
Westin Hotels & Resorts April 2013 - August 2014
Westin Hotels & Resorts August 2011 - April 2012
W Hotels August 2010 - August 2011
W Hotels July 2007 - August 2010
Starwood Hotels and Resorts February 2005 - July 2007
Skills
Customer Service, Luxury, Food & Beverage, Hospitality, Hospitality Management, Restaurants, Hospitality Industry, Menu Development, Catering, Hotels, Hotel Management, Restaurant Management, Micros, Front Office, Fine Dining, Food, MICROS, Property Management..., Resorts
Education
California State University, Northridge
BS, Biology, Health Education
MICHAEL FORBES RESTAURANTS May 2013 - Present
Fountain & Associates, LLP March 2011 - Present
Eden Alley Vegetarian Restaraunt November 2008 - May 2011
Westin Hotels & Resorts February 2005 - May 2006
Education
Capital University 1985 — 1990
Master of Arts (M.A.), Art History, Criticism and Conservation
Windstar Cruises August 2015 - Present
Columbia Hospitality February 2011 - January 2015
West Travel, Inc dba Cruise West October 2009 - May 2010
Space Needle LLC February 1999 - February 2009
Westin Hotels & Resorts May 1989 - July 1998
Starwood Hotels & Resorts Worldwide 1998 - 1998
Skills
Finance, Analysis, Process Improvement, Management, Budgets, Managerial Finance, Human Resources, Strategic Planning, Corporate Finance, Leadership, Accounting, Team Building, Payroll, Financial Analysis, Forecasting, Hospitality Management, Financial Accounting, Training, Revenue Analysis, Performance Management, Financial Reporting, Hospitality Industry
Education
California State University-Fullerton 1975 — 1977
BS, Accounting
Residential Care Solutions October 2014 - Present
Westin Hotels & Resorts October 2011 - September 2014
National Association of Catering and Events October 2011 - September 2014
Detroit Marriott at the Renaissance Center October 2010 - October 2011
Townsend Hotel July 2009 - April 2010
Grand Hotel 2010 - 2010
Skills
Sales, Wedding Planning, Convention Services, Event Planning, Meeting Planning, Delphi, MarketVision, Hospitality, Food & Beverage, Marketing, Social Media, Microsoft Office, MARSHA, Parties, Menu Development, Banquets, Hotels, Event Management, Catering, Hospitality Industry, Hospitality Management, Corporate Events, Trade Shows, Restaurants, Weddings, Tourism, Revenue Analysis, Hotel Management
Education
The Wedding Planning Institue 2014 — 2014
Certified Wedding and Event Planner
Central Michigan University
BAA, Comercial Recreation and Facilities Management, Event Management and Hospitality Service Administration
The Beer Store August 2015 - Present
Westin Hotels & Resorts September 2010 - January 2013
Bayshore Home Health February 2012 - October 2012
United Way Toronto August 2010 - January 2012
Livegreen Toronto January 2010 - July 2010
Skills
Accounting, Budgets, Customer Satisfaction, Customer Service, Employee Relations, Event Management, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Microsoft Excel, Outlook, Public Speaking, Social Media, System Administration, Team Leadership, Teamwork, Microsoft Office, Time Management, Training, Leadership, Administration
Education
Seneca College of Applied Arts and Technology 2013 — 2017
Bachelor of Commerce (BCom), International Business
Centennial College 2002 — 2006
Advanced Diploma, Human Resouce Management/Hospitality and Tourism
Chengelo
Sausalito Yacht Club July 2015 - Present
Round Hill Country Club October 2013 - March 2015
The Olympic Club November 2009 - October 2013
The Olympic Club November 1996 - November 2006
The Sacramento Capital Club July 1993 - November 1996
The Olympic Club January 1991 - July 1993
Caesars Palace January 1990 - January 1991
Westin Hotels & Resorts June 1986 - December 1990
Skills
Golf, Banquets, Customer Service, Event Planning, Event Management, Hospitality, Hotels, Strategic Planning, Hospitality Management, Leadership, Social Media, Public Speaking, Catering, Management, Hospitality Industry, Food & Beverage
Education
University of Nevada-Las Vegas 1986 — 1988
Bachelor of Science (BS), Hotel Administration
City College of San Francisco 1984 — 1986
Associate of Arts (AA), Hotel, Motel, and Restaurant Management
Mandalay Bay Resort & Casino March 2008 - Present
Coach November 2007 - March 2008
Westin Hotels & Resorts April 2006 - October 2007
Skills
Marketing, Sales, Hotels, Hospitality, Hospitality Industry, Resorts
Education
College of Southern Nevada 2004 — 2006
Rush Copley hospital December 2013 - Present
Westin Hotels & Resorts July 2011 - November 2013
ScotPress Printing September 2006 - June 2010
Skills
Stationary Engineering, Customer Service, Customer Satisfaction, Communication, Teamwork, Creative Problem Solving, Electrical..., Electrical Safety, Plumbing, OSHA 10-Hour Certified, Certified Pool Operator, Preventive Maintenance, Building Maintenance, Building Automation, Equipment Maintenance, Microsoft Office, HVAC Controls, Facilities Operations, Building Services, Steam, Electricians, Facilities Management, Maintenance
Education
Triton College 2011 — 2013
Facilities Engineering Technology Certificate, Facilities Engineering
College of DuPage 1990 — 1992
Fire Science/Fire-fighting
Westin Hotels & Resorts July 2007 - Present
Westin Hotels & Resorts July 2007 - December 2010
Grayhill June 1988 - July 2007
United States Marine Corps June 1984 - May 1988
Skills
Inventory Management, Purchasing, Process Scheduler, Customer Service, Forecasting, Pricing, Contract Negotiation, Sales, Negotiation, Logistics, Sourcing, Team Building, Hospitality Industry, Banquets, Management, Food, Training, Pre-opening, Bartending, Hiring, Food, Hotels, Hotel Management, Hospitality Management, Leadership, Rooms Division, Restaurants, Revenue Analysis, Hospitality, Catering, Resorts, Food & Beverage, Convention Services
Education
National-Louis University 2002 — 2004
Business Administration, Management and Operations
College of DuPage 2000 — 2002
Associate of Science (A.S.), Business Administration and Management, General
Chinese Chamber of Commerce of Los Angeles March 2013 - April 2014
Lee Kum Kee USA April 1984 - May 2012
Lee Kum Kee (USA) Inc. 2008 - 2012
Westin Hotels & Resorts January 1980 - December 1983
Skills
Supply Chain, Food Industry, Food, Pricing, Forecasting, Food Safety, Commodity Risk..., Supplier Risk Management, Distributed Team..., Purchasing Negotiation, Purchase Management, Product Development, Supplier Development, Retail
Education
Cal Poly Pomona 1977 — 1979
Bachelor of Science (B.S.), Hotel & Restaurant Management
College of Notre Dame Belmont California 1975 — 1977
Starwood Hotels & Resorts Worldwide, Inc. January 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc. November 2008 - December 2012
Starwood Hotels & Resorts December 2003 - October 2008
Razorfish January 2002 - December 2003
Starwood Hotels & Resorts Worldwide, Inc. January 2000 - December 2001
Westin Hotels & Resorts October 1997 - December 1999
Skills
Online Marketing, Social Media, Hotels, B2B, SEM, Digital Marketing, Direct Marketing, Team Leadership, Cross-functional Team..., Marketing Strategy, Business Strategy, Leadership, Multi-channel Marketing, Hospitality, Loyalty Marketing, Loyalty Programs, Brand Management, Partnership Marketing, Demand Generation, Marketing, Management, Social Media Marketing, Online Advertising, E-commerce, Email Marketing
Education
Central Washington University 1992 — 1996
Bachelor of Arts (BA), Marketing/Marketing Management, General
Central Washington University 1992 — 1996
Bachelor of Arts (B.A.), Marketing/Marketing Management, General
Rick Erwin Dining Group September 2013 - Present
In Fitness and In Health February 2013 - Present
Westin Hotels & Resorts June 2010 - May 2013
Westin Poinsett 2009 - 2011
Skills
Hospitality Industry, Convention Services, Hotels, Meeting Planning, Hospitality Management, Wedding Planning, Weddings, Hospitality, Corporate Events, Catering, Restaurants, Hotel Management, Trade Shows, Resorts, Banquets, Food & Beverage, Event Management, Social Networking, Customer Service, Food, Parties, Public Relations, Customer Satisfaction, Marketing, Sales, Microsoft Excel, Menu Development, Budgets, Management, Event Planning, Time Management, Entertainment, Tourism, Social Media Marketing, Private Events, Culinary Skills, Sponsorship, Revenue Analysis, Restaurant Management, Forecasting, Wine, Hiring, Fine Dining, Pre-opening, Front Office, Business Development, Food Service, Market Planning, Marketing Strategy, Training
Education
Clemson University
Business Administration and Management, General
Greenville Technical College
Business, Management, Marketing, and Related Support Services
Starwood Hotels & Resorts Worldwide, Inc. June 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. March 2013 - June 2015
Westin Hotels & Resorts August 2012 - March 2013
Starwood Hotels & Resorts Worldwide, Inc. November 2010 - August 2012
Rim Hospitality February 2009 - November 2010
Starwood Hotels & Resorts Worldwide, Inc. May 2006 - February 2009
Skills
Hospitality Management, Hospitality Industry, Hospitality, Hotels, Hotel Management, Customer Satisfaction, Rooms Division, Event Planning, Food & Beverage, Revenue Analysis, Front Office, Resorts, Pre-opening, Sales, Catering, Customer Service, Yield Management, Banquets, Hotel Booking, Tourism
Education
Cal State Fullerton
Bachlor, Human Services
Hilton St. Louis Downtown 2007 - 2012
Millenniun Hotel St. Louis 2000 - 2006
Westin Hotels & Resorts 1978 - 1999
Skills
Guest Service, Hospitality Industry, Food & Beverage, Restaurant Management, Revenue Management
Education
Central Washington University
B.A. Education
Washington State University
BA, Hotel Administration
BossMom, LLC July 2014 - Present
Holiday Inn Express & Suites August 2013 - February 2014
Crowne Plaza® Hotels & Resorts October 2012 - April 2013
Serendipity Salon & Medical Spa 2009 - 2012
Independent Travel Consultant 2008 - 2011
Waterford Marriott 2007 - 2008
Colcord Hotel 2006 - 2007
Waterford Marriott 2005 - 2006
HelmsBriscoe 2004 - 2005
Westin Hotels & Resorts 2003 - 2005
Skills
Sales, Team Building, Small Business, Hospitality, Hospitality Management, Human Resources, Leadership, Team Leadership, Catering, Food & Beverage, Event Management, Marketing, Meeting Planning, Hotels, Opening Hotels, Trade Shows, Forecasting, Revenue Analysis, Yield Management, Direct Sales, Ownership, Budgets, Pre-opening experience, Event Planning, Convention Services, Hotel Management, Pre-opening, Training, Front Office, Banquets, Concierge Services, Contract Negotiation, Customer Service, Customer Satisfaction, Hospitality Industry, Menu Development, Restaurants, Tourism, Hotel Booking, Lodging, Public Relations, Sales Management, Negotiation, Social Media Marketing, Marketing Strategy, Strategic Planning, Management
Education
Cameron University 1992 — 1995
MacArthur High School 1990 — 1992
Westin Hotels & Resorts June 2014 - Present
Bachillerato Metropolitano August 2011 - Present
Grand Velas Riviera Maya, Playa del Carmen, México December 2013 - February 2014
Banyan Tree Hotels & Resorts August 2012 - January 2013
Skills
Team Leadership, Creativity, Customer Service, Hospitality Industry, Hospitality Management, Hotels, Hospitality, Food & Beverage, English, Event Management, Microsoft Office, Teamwork, Hotel Management, PowerPoint, Microsoft Excel
Education
Universidad del Valle de México 2011 — 2015
Hospitality Management, Hospitality Administration/Management
CETYS Universidad 2008 — 2011
Economics
Windermere Prestige Properties August 2015 - Present
First Service Residential August 2012 - Present
Palms Place and Spa, Las Vegas, NV March 2010 - Present
Ewing & Associates Sotheby's International Realty June 2006 - April 2010
Park Hyatt Los Angeles April 2005 - January 2007
Westin Hotels & Resorts November 2003 - February 2005
Skills
Management, Hotels, Negotiation, Customer Service, Real Estate, Restaurants, Team Building, Training, Leadership, Marketing, Forecasting, Hospitality, Hospitality Industry, Customer Satisfaction, Hotel Management, Sales, Hospitality Management, Front Office
Education
California State University-Northridge
Bachelor's Degree, Business Marketing
Department of National Defence / Ministère de la Défense nationale April 2011 - Present
Treasury Board of Canada Secretariat April 2009 - April 2011
Canada Public Service Agency June 2005 - March 2009
Westin Hotels & Resorts May 2004 - March 2005
Bombardier Aerospace January 2001 - May 2004
Bombardier Aerospace June 2000 - January 2001
Bombardier Aerospace November 1998 - June 2000
Signature Vacations October 1995 - April 1996
First Air 1988 - 1990
Skills
Customer Service, Travel & Tourism, Aerospace Industries, Office Administration, Human Resources, Strategic Planning, Project Management, Administrative..., Public Administration, Business Planning
Education
Collège La Cité 1993 — 1995
College Diploma, Radio and Television
Larson Marketing & Communications LLC May 2012 - Present
Make-A-Wish Foundation of Alaska and Washington September 2011 - Present
Foster Pepper PLLC June 2005 - April 2012
Williams Kastner April 2002 - June 2005
Larson Communications August 2001 - March 2002
Evergreen Healthcare June 2000 - July 2001
Windermere Real Estate January 1998 - June 2000
Westin Hotels & Resorts 1988 - 1998
Skills
Media Relations, Marketing Communications, Corporate Communications, Public Relations, Marketing Strategy, Internal Communications, Social Media, Leadership, Blogging, Event Management, Online Marketing, Advertising, Public Speaking, Crisis Communications, Customer Satisfaction, Digital Marketing, Brand Development, Corporate Identity, Community Outreach, Legal Marketing, New Business Development, Strategic Communications, Employee Relations, Real Estate, Collateral, Proposal Writing, Speech Writing, Hospitality, Consulting, B2B Marketing, Client Services, Community Relations, Competitive Intelligence, RFP Generation, Non-profits, Executive Coaching, Organizational..., Multi-media Marketing..., Sponsorship Relations, Spokesperson, Donor Engagement, Communication Training, Professional Services, Healthcare, Construction, Employment, Promotions, Video Production, Non-profit..., Training
Education
Central Washington University
BS Business Administration, Marketing
Public Relations Society of America
Accreditation, Public Relations
Hotel Irvine October 2014 - Present
Le Meridien Hotels & Resorts October 2013 - October 2014
Westin Hotels & Resorts May 2011 - June 2013
W Hotels December 2009 - October 2010
Westin Hotels & Resorts May 2007 - December 2009
Westin Hotels & Resorts March 2006 - May 2007
The Westin Los Angeles Airport Hotel January 2004 - March 2007
The Westin Los Angeles Airport Hotel June 2001 - 2003
Skills
Hospitality Industry, Hotel Management, Hotels, Resorts, Front Office, Pre-opening, Rooms Division
Education
California State University-Long Beach - College of Business Administration 2001 — 2005
Bachelor's degree, Business Administration, Management and Operations
W Hotels January 2009 - Present
Westin Hotels & Resorts January 2004 - February 2009
Soho Grand Hotel February 2003 - February 2004
The Muse Hotel January 2000 - February 2003
United States Marine Corps June 1996 - June 2002
Education
City University of New York-John Jay College of Criminal Justice 1997 — 1999
security Management
Saint Johns High School 1992 — 1996
High School Diploma
Hotel Milo (Hersha Hospitality) June 2015 - Present
Hyatt Hotels Corporation April 2013 - May 2015
Westin Hotels & Resorts July 2011 - March 2013
DesignDayz Event Planning November 2006 - July 2011
Washington Athletic Club September 2007 - September 2008
Microsoft Conference Services October 2003 - February 2007
Skills
Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Delphi, Hotel Booking, Enterprise Software, 10 Key, Event Planning, Event Management, Social Media, Social Media Marketing, Hospitality, Marketing, Customer Service, Social Networking, Hotels, Sales, Budgets, Meeting Planning, Catering, Food & Beverage, Corporate Events, Management
Education
Central Washington University 1993 — 1997
B.A, Psychology
Mt Rainier High School
Sylvester Middle School
San Mateo Athletic Health Club August 2012 - Present
H & R Block 2007 - 2010
Dress Barn Clothiers 2003 - 2005
Bay Crest Dry Cleaners 1999 - 2003
Franklin Templeton Investments 1997 - 2001
Westin Hotels & Resorts 1994 - 1997
Skills
Windows, Microsoft Office, Property Management, Yoga Instruction, Community Outreach, Residential Real Estate, Health Education, Volunteering, Successful Business..., At Multitasking, Entrepreneurship, Microsoft Excel, Project Management, Public Speaking, Strategic Planning, Negotiation, Finance, Fitness, Leadership, Coaching, Research, Yoga, Wellness, Social Media, Budgets, Fitness Training, Team Building, Teaching, Marketing, Sales, Management, Event Management, Public Relations, Editing, Analysis, Customer Service
Education
College of San Mateo 2008 — 2015
Business and Psychology
College of San Mateo 2004 — 2005
Real Estate, Real Estate Practice and Real Estate Matth
Anthony's School of Real Estate 2004 — 2004
California Real Estate Agent, Residential Properties
Westin Hotels & Resorts July 2015 - Present
Westin Hotels & Resorts June 2014 - July 2015
The Venetian I The Palazzo, Resort Hotel & Casino I Las Vegas Sands Corp. September 2013 - March 2014
Venetian Resort, Hotel, and Casino August 2010 - September 2013
Venetian Hotel, Resort, & Casino November 2007 - August 2010
Mandalay Bay Hotel June 2004 - November 2007
Mandalay Bay Hotel June 2004 - November 2007
Mandalay Bay Hotel June 2004 - November 2007
Skills
Kronos, AS400 system, HotSOS, Microsoft Word, Microsoft Excel, Outlook Express, Fax, Virtual Roster, People Scheduler, Microsoft Publisher, Human Resources, Management, Payroll, Front Office, Hospitality, Resorts, Hospitality Industry, Hospitality Management, Hotels, Meeting Planning, Guest Service Management, Restaurants, Process Scheduler, Revenue Analysis, Hotel Administration, Hiring, Office Administration, PowerPoint, ADP Payroll, Casino, VIP, Hotel Management, Banquets, Catering, Concierge Services, Convention Services, Customer Service, Food, Hotel Booking, Micros, Opening Hotels, Opera, Pre-opening, Pre-opening experience, Property Management..., Rooms Division
Education
College of Southern Nevada
Palo Verde High School
Best Buy Canada October 2014 - Present
BCIT April 2013 - October 2014
lululemon athletica September 2012 - October 2014
lululemon athletica January 2010 - September 2012
Full Tilt Poker November 2008 - January 2010
Bodog October 2007 - November 2008
Fairmont Hotels and Resorts September 2006 - October 2007
Westin Hotels & Resorts April 2004 - June 2005
C4 Media Group October 2003 - April 2004
Skyview Adventures June 1999 - October 2003
Skills
Data Analysis, Business Intelligence, Business Strategy, KPI Dashboards, Statistics, Conversion Optimization, Business Analytics, Web Analytics, SQL, Omniture, Data Warehousing, Data Mining, Business Objects, Online Gaming, Multi-channel Retail, E-commerce, Analysis, Business Analysis, Leadership, Management, Strategy, Analytics, Marketing, Database Design, Team Management
Education
SFU 2011 — 2013
Executive MBA
UBC 2011 — 2011
Web Intelligence Certificate
Carleton University 1997 — 2001
Business, Business & Management of Information Systems (MIS)
Fifth Street Gaming July 2008 - Present
Westin Hotels & Resorts February 2005 - April 2007
Station Casinos, LLC January 2006 - August 2006
MGM Resorts International September 1998 - October 2003
American Casino & Entertainment Properties April 1996 - July 1997
Westinghouse Electric Company March 1989 - September 1990
United States Department of Defense September 1977 - October 1980
Skills
Project Management, Microsoft Office, AutoCAD, Budgets, Customer Service, Hospitality, Inventory Management, 10 Key, Leadership Development, Photoshop, Quality Assurance, Quality Control, Marketing Strategy, Team Management, Vendor Management, Windows, Leadership, Training, Management, Hiring, Testing, Resorts, Troubleshooting, Hotels, Food & Beverage, Supervisory Skills, Networking
Education
College of Southern Nevada 2003 — 2004
Computer Technology/Computer Systems Technology, 4.0
College of Southern Nevada 2001 — 2002
Cisco Networking Academy 1 & 2, 4.0
Columbia Basin College 1977 — 1992
Associate's Degree, Nuclear/Nuclear Power Technology/Technician, 4.0
Crowne Plaza St. Louis Downtown March 2015 - Present
Crowne Plaza St. Louis Downtown August 2014 - Present
Davidson Hotels & Resorts 2010 - August 2014
Westin Hotels & Resorts August 2012 - June 2013
Ameristar Casinos, Inc. February 2008 - November 2009
Holiday Inn Hotel & Suites February 2007 - January 2008
Interlaken Resort & Country Spa May 2006 - December 2006
Racine Marriott Hotel November 2005 - May 2006
Racine Marriott Hotel January 2005 - November 2005
Skills
Pre-opening, Renovation, Front Office, Hospitality, Task Force, Housekeeping, Leadership Development, Staff Development, Guest Service Management, Hotel Management, Team Leadership, Bilingual Communications, Customer Satisfaction, Customer Service, Hiring, Catering, Restaurants, Management, Team Building, Team Motivation, Event Management
Education
College of DuPage
Hotel, Motel, and Restaurant Management
Westin Hotels & Resorts September 2014 - Present
Westin Hotels & Resorts April 2012 - September 2014
Sylvan Energy LLC March 2011 - January 2012
Dunkin Donuts July 2010 - March 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Hospitality, Time Management, Customer Satisfaction, Sales, Restaurants, Management, Communication, Hospitality Industry, Food & Beverage
Education
Chatham College 2011 — 2015
Bachelor's degree, Marketing
Chatham University 2011 — 2015
Marketing
Marriott Atlanta Airport Gateway Hotel May 2010 - Present
Marriott International/Atlanta Marriott Marquis September 2008 - 2010
Atlanta Marriott Perimter Center June 2006 - September 2008
Westin Hotels & Resorts 2004 - 2006
Westin Hotels & Resorts 2004 - 2006
Bristol Hotels & Resorts 2000 - 2001
Skills
Hotels, Hospitality, Hospitality Industry, Hotel Management, Restaurants, Event Management, Sales, Corporate Events, Revenue Analysis, Catering, Contract Negotiation, Meeting Planning, Parties, Hotel Booking, Yield Management, Resorts, Food, Menu Development, Hospitality Management, Social Media, Banquets, Event Planning, Restaurant Management, Tourism, Social Networking, Rooms Division, Social Media Marketing, Front Office, Public Relations, Food & Beverage, Trade Shows, Marketing, Property Management..., Account Management, Convention Services, Weddings, Leadership, Pre-opening, Delphi, Microsoft Office, Wedding Planning, Customer Service, Marketing Strategy, Sales Management, Time Management, Fundraising, Budgets, Micros
Education
Clark Atlanta University 1992 — 1997
BA, Political Science
Westin Hotels & Resorts May 2013 - Present
Stone Ridge School of the Sacred Heart June 2010 - August 2013
Skills
Microsoft Office, PowerPoint, Public Speaking, Public Relations, Restaurant Management, Hospitality Management, Customer Service, Event Planning, Restaurants, Teamwork
Education
College of Charleston 2013 — 2017
Business Administration and Management, General, & Hospitality and Tourism
Stone Ridge School of the Sacred Heart 2009 — 2013
YMCA June 2015 - Present
Westin Hotels & Resorts July 2014 - Present
Nanny August 2010 - September 2013
House of Blues May 2013 - August 2013
Wild Wing Cafe August 2007 - August 2009
Skills
People Skills, People Development, Event Planning, Craft, People-oriented, Communicative Skills, Public Relations, Political Campaign Work, Social Media, Political Science, Family Therapy, Singing, Customer Service, Press Releases, Blogging, Social Networking, Communication, Event Management, Facebook, Microsoft Office, Social Media Marketing, PowerPoint, Public Speaking, Time Management
Education
Coastal Carolina University 2010 — 2013
Bachelor's degree, Communication, General
Impark December 2006 - Present
Healthcare Parking Systems of America February 2004 - December 2006
Westin Hotels & Resorts February 2002 - February 2004
Skills
Parking, Facilities Management, Budgets, Operations Management, Income Statement, Contract Negotiation, Team Building, Project Planning, Management, Business Development, Leadership, Analysis, CRM, Contract Management, Customer Satisfaction, Customer Service, Employee Relations, Executive Management, Forecasting, Negotiation, New Business Development, Process Improvement, Process Scheduler, Strategic Planning, Team Leadership, Training, P
Education
Charleston Southern University
Peirce College
Bachelor of Science in Business Administration with a Concentration in Marketing, Business Administration, Management and Operations
Seattle's Union Gospel Mission December 2014 - Present
Union Gospel Mission-Hope Place October 2014 - Present
Gym 2011 - Present
Westin Hotels & Resorts January 2005 - January 2006
Skills
Customer Service, Microsoft Office, Training, Public Speaking, Microsoft Excel, Microsoft Word, Management, Nonprofits, Teaching, Fitness Training, Personal Training, Fitness, Healthcare, Data Entry, Social Services, Volunteer Management, Event Planning
Education
Charter College 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Heathcare Administration
Charter College 2015 — 2015
Associate’s Degree, Allied Health, 3.8
Charter College-Anchorage 2014 — 2015
Dental Assistant, Dental Hygiene/Hygienist, 3.99
Decatur High School
University of Washington
Accounting and Business/Management
Cairdean Estate November 2014 - Present
Calistoga Ranch May 2014 - November 2014
The Carneros Inn January 2014 - May 2014
The Carneros Inn July 2012 - January 2014
Westin Hotels & Resorts June 2011 - July 2012
Meadowood Napa Valley February 2010 - June 2011
Meadowood Napa Valley September 2008 - February 2010
Skills
Restaurants, Hospitality, Hotels, Hospitality Management, Hospitality Industry, Food & Beverage, Hotel Management, Resorts, Catering, Event Planning, Cooking, Woodworking, Construction
Education
California State University-East Bay 2004 — 2006
Bachelor's Degree, Liberal Arts and Sciences/Liberal Studies
California State University-Chico 1998 — 2001
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Vintage High School 1994 — 1998
High School Diploma, General Education
Associated Luxury Hotels International January 2008 - Present
Associated Luxury Hotels International January 2006 - January 2008
The Ritz-Carlton Hotel Company L.L.C. 2005 - 2006
Westin Hotels & Resorts 2002 - 2005
Skills
Resorts, Hotels, Meeting Planning, Contract Negotiation, Hospitality, New Business Development, Hospitality Industry, Sales, Event Planning, Sales Management, Luxury, Sales Process, Account Management, Business Development, Hospitality Management, Sales Presentations, Direct Sales, Marketing, Incentive Travel, Incentives, Corporate Events, Convention Services, Trade Shows, Tourism, Event Management, Yield Management, Leadership, Hotel Management, Customer Service, Revenue Analysis, Food & Beverage, LinkedIn, Social Networking
Education
College of Charleston 1997 — 2001
Bachelor of Arts, Commuications
College of Charleston 1997 — 2001
Bachelor of Arts, Corporate Communications
Sixteenfifty October 2011 - Present
Westin Hotels & Resorts October 2010 - October 2011
Wavehouse San Diego May 2008 - March 2010
Anthology November 2007 - May 2008
House of Blues August 2007 - January 2008
Skills
Management, Event Planning, Budgets, Sales, Event Management, Customer Service, CRM, Outlook, Microsoft Office, Hospitality, Marketing, Inventory Management, Social Media Marketing
Education
California State University-Chico 2002 — 2007
Degree: Bachelor of Science, Recreation Administration
O'Neal, Inc. July 2012 - Present
Westin Hotels & Resorts December 2006 - May 2012
Duke Energy Corporation May 2011 - August 2011
Duke Energy Corporation August 2009 - December 2010
ScanSource May 2008 - August 2008
Skills
Process Piping Design, Project Management, Contstruction Management, Engineering, AutoCAD, AVEVA PDMS, Problem Solving, Six Sigma, Revit MEP, CAEPIPE, Root Cause Analysis, Power Generation, Power Plants, Solidworks, Microsoft Office, Project Engineering, Construction, EPC, CAD
Education
Clemson University 2007 — 2012
Bachelor of Science, Mechanical Engineering
Fairmont Hotels and Resorts January 2010 - December 2013
Westin Hotels & Resorts February 2008 - August 2008
Westin Hotels & Resorts July 2007 - February 2008
Abercrombie & Fitch June 2006 - July 2007
Skills
Front Office, Hotels, Hospitality Industry, Hospitality, Micros, Resorts, Rooms Division, Property Management..., Revenue Analysis, Food & Beverage, Pre-opening, Banquets, Opera, Delphi, Galaxy, Microsoft Office, Royal Service, Sales, Customer Service, Coordinating Events, Event Planning, Hospitality Management, Hotel Booking, Concierge Services, Guest Service Management, Hotel Management
Education
California State University-Northridge 2010 — 2012
BA, Business Management
Pacific Palisades Charter High School 2003 — 2006
Diploma
Culinary Specialties May 2012 - Present
Culinary Specialties October 2011 - May 2012
The Mission Inn Hotel & Spa October 2010 - October 2011
Sheraton December 2008 - October 2010
Westin Hotels & Resorts September 2005 - December 2008
Skills
Hotel Management, Hospitality Industry
Education
California State University-Long Beach
Marketing/Marketing Management, General
Westin Hotels & Resorts June 2014 - Present
Kristina Dorough Events and Photography LLC June 2011 - July 2014
B.F. Saul Hospitality March 2013 - June 2014
Hilton Worldwide January 2012 - March 2013
RSVP Catering November 2010 - January 2012
My Simple Details May 2010 - December 2011
Amtrak July 2010 - November 2010
National Air Duct Cleaners Association January 2010 - May 2010
Washington Redskins February 2009 - December 2009
Skills
Event Planning, Event Management, Customer Service, Corporate Events, Sales, Social Media, Trade Shows, Meeting Planning, Marketing, Hospitality, Nonprofits, Catering, Public Relations, Social Media Marketing, Facebook, Hotels, Market Research, Newsletters, Weddings, Wedding Planning, Menu Development, Photography, Project Planning, Project Coordination, Business Strategy, Microsoft Office, Delphi, Management
Education
George Mason University - School of Management 2013 — 2015
Master of Business Administration (M.B.A.), Project Management
George Mason University - School of Business 2008 — 2010
B.S., Business Marketing, Minor in Psychology
Christopher Newport University 2006 — 2008
Chantilly High School
Home April 2012 - Present
Westin Hotels & Resorts November 2011 - April 2012
Omni Hotels March 2010 - November 2011
Sheraton Brookhollow Hotel February 2008 - March 2010
Jess Akin Insurance Agency November 2007 - May 2008
Skills
Hotels, Hospitality Industry, Hospitality, Sales, Meeting Planning, Customer Service, Revenue Analysis, Negotiation, Hospitality Management, Catering, Food & Beverage, Trade Shows
Education
Cabrini College 1997 — 1999
N/A, English Communications/Theater
Pier One Sydney Harbour Autograph Collection July 2015 - Present
Westin Hotels & Resorts May 2015 - Present
Marriott International February 2014 - May 2015
Marriott International June 2013 - February 2014
Collins College Ambassador April 2012 - December 2013
Cal Poly Pomona- Collins College September 2009 - December 2013
National Society of Minorities in Hospitality April 2012 - June 2013
Lazy Dog Restaurant & Bar October 2012 - May 2013
Apicius International School of Hospitality June 2012 - July 2012
Cal Poly Pomona June 2011 - June 2012
Skills
Social Media, Problem Solving, Event Planning, Hatha Yoga, Hospitality, Food & Beverage, Hospitality Management, Social Networking, Public Speaking
Education
Cal Poly Pomona 2009 — 2013
Bachelor of Science, Hospitality
Esperanza High School 2005 — 2009
Diploma
Autograph Collection February 2013 - June 2013
Mandarin Oriental Hotel Group April 2011 - February 2013
Hotel Nikko San Francisco May 2010 - April 2011
Westin Hotels & Resorts December 2007 - May 2010
Cedar Fair Entertainment Company April 2007 - December 2007
Cedar Fair Entertainment Company August 2006 - April 2007
Cedar Fair Entertainment Company February 2006 - August 2006
Sheraton January 2004 - March 2005
Best Western International October 1999 - December 2003
Denny's December 1996 - August 1999
Skills
Hospitality Management, Hotels, Front Office, Reservation, Revenue, Opera, Galaxy, Springer Miller Systems, Micros, TIPS Certified, Serve Safe Certified, Cpr Certified, Food & Beverage, Hospitality Industry, Hospitality, Hotel Management, Guest Service Management, Pre-opening, Property Management..., Rooms Division, Banquets, Opening Hotels, MICROS, Reservations, Resorts, Yield Management, Revenue Analysis
Education
Chaffey College
La Puente High School
Omni Hotels October 2014 - Present
Westin Hotels & Resorts March 2011 - October 2014
Four Points by Sheraton July 2008 - March 2011
Sheraton Tucson Hotel and Suites March 2001 - June 2008
Skills
Hotels, Resorts, Hospitality Industry, Hospitality, Revenue Analysis, Food & Beverage, Tourism, Yield Management, Catering, Meeting Planning, Restaurants, Pre-opening
Education
University of Arizona 1992 — 1997
Secondary Education and Teaching
Cochise College 1989 — 1991
General Studies, General Studies
OfficeTeam October 2012 - Present
Sammy's Woodfired Pizza March 2008 - October 2012
California State University- San Marcos: Senior Experience January 2012 - May 2012
TurningPoint Executive Search, Inc. September 2011 - January 2012
Westin Hotels & Resorts 2004 - 2007
Skills
Customer Service, Time Management, Hospitality, Social Networking, Microsoft Word, Restaurants, Inventory Management, Food & Beverage, Sales, Leadership, Networking, Multitasking Skills, Communication Skills, Recruiting, Strategic Planning, Human Resources, Management, Payroll, Blogging, Temporary Placement, Applicant Tracking..., Temporary Staffing, Training, Screening Resumes, Hiring, Employee Training, Interviews, Team Management, Career Counseling, Communication
Education
California State University-San Marcos - College of Business Administration 2007 — 2012
Bachelor of Science in Business Administration, Management and Organizations
California State University- San Marcos
Crown Center Redevelopment Corp. V.P. Human ResourcesHalls2009 - Present
Hallmark Cards 2000 - 2001
Westin Hotels & Resorts 1985 - 1997
Westin Hotels & Resorts 1982 - 1997
Skills
Employee Relations, Leadership, Human Resources, Management, Recruiting, Performance Management, Organizational..., Leadership Development, Coaching, Team Building, Employee Engagement, Talent Management, Staff Development, Strategy, Public Speaking, Organizational..., Conflict Resolution, Strategic Planning, Negotiation, Policy, Executive Coaching, Employee Benefits, Management Consulting, Employee Training, Training, Workshop Facilitation, Succession Planning, Onboarding, Management Development, Personnel Management, Talent Acquisition, Process Improvement, Payroll, Sourcing, Interviews, Labor Relations, Team Leadership, Organizational Design, Business Development, Budgets, Contract Negotiation, Project Management, Hiring, HR Policies, Change Management, Operations Management, Deferred Compensation, Workforce Planning, HRIS, Program Management
Education
Clark Atlanta University 1975 — 1979
Purdue University October 2005 - Present
Westin Hotels & Resorts 2000 - 2001
Skills
Event Planning, Customer Service, Event Management, Public Speaking, Hospitality, Time Management, Microsoft Office, Fundraising, Social Media, Leadership, Catering
Education
City University of New York-Brooklyn College 1966 — 1971
Bachelor of Arts, Music
CUNY New York City College of Technology
AAS, Hotel and Restaurant Management
Choice Hotels International September 1998 - Present
Westin Hotels & Resorts November 1980 - May 1994
Skills
Hospitality, Hotel Management, Hospitality Management, Revenue Analysis, Hospitality Industry, Tourism, Hotels
Education
Chapman University, The George L. Argyros School of Business and Economics 1977 — 1979
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
MINDBODY, Inc. October 2010 - Present
Cuesta College January 2010 - Present
TSB International Hospitality Consulting August 1992 - Present
Vatel International Hotel School - Los Angeles April 2009 - April 2010
Citel October 2006 - April 2007
Resources Global Professionals February 1999 - December 2005
Deloitte and Touche May 1999 - December 2001
Nordstrom July 1999 - February 2000
Westin Hotels & Resorts 1992 - 2000
Westin Hotels- The Westin Kauai @ Kauai Lagoons May 1989 - April 1992
Skills
Forecasting, Food & Beverage, Hospitality, Hotels, Budgets, Restaurants, Human Resources, Resorts, Training, Management, Sales Management, Sales, Financial Analysis, Business Development, Strategic Planning, Micros, Customer Satisfaction, Outlook
Education
California State Polytechnic University-Pomona 1978 — 1982
BS, Hotel, Restaurant, Tourism Management
Lewis and Clark College 1977 — 1978
Major: Business/Finance, Minor: Music Theory, Viola
Community School tehran
Community School tehran
St Regis Deer Valley April 2014 - Present
Fairmont Hotels & Resorts December 2010 - April 2014
Fairmont Hotels and Resorts February 2005 - November 2010
Westin Hotels & Resorts 2001 - 2004
Skills
Resorts, Banquets, Restaurants, Hotels, Menu Development, Fine Dining, Wine, Rooms Division, Chef, Food Service, Guest Service Management, Pastry, Yield Management, Food, Cooking, Property Management..., Cost Control, Menu Engineering, Opening Hotels, Catering, Event Management
Education
California Culinary Academy 1995 — 1997
Self Employed - Makeup Artist 2014 - Present
Two Little Red Hens Bakery September 2013 - November 2014
Baychester Middle School August 2012 - June 2013
Westin Hotels & Resorts 2011 - 2012
Bumble and bumble, Estee Lauder Companies February 2007 - March 2010
Skills
Makeup Artistry, Beauty, Cosmetics, Beauty Industry, Event Planning, Corporate Events, Merchandising, Marketing Strategy, Customer Service, Retail, Sales, Teaching English as a..., Fashion, Skin Care, Social Media, Microsoft Office, Event Management
Education
The Ohio State University 2002 — 2006
Bachelor's degree, Journalism
TEFL Plus - Phuket Thailand
Teaching English as a Second Language
City University of New York City College 2012 — 2013
Master of Education (M.Ed.), Teaching English as a Second or Foreign Language/ESL Language Instructor
CHIC STUDIOS 2014 — 2014
Professional Makeup Artistry
HEI Hotels and Resorts FinanceStarwood Hotels & ResortsMarch 1998 - March 2005
Westin Hotels November 1982 - November 1997
Westin Hotels & Resorts 1982 - 1997
Education
Cleveland State University 1975 — 1978
Bachelor of Science, Business
American Institute of Certified Public Accountants January 2007 - February 2012
Weaver November 2005 - July 2006
Rural/Metro Corporation November 2004 - September 2005
America West Airlines May 1999 - April 2003
The Hillhaven Corporation 1988 - 1996
Westin Hotels & Resorts 1980 - 1985
Skills
Sarbanes-Oxley Act, Financial Reporting, Process Improvement, SEC filings, Tax, Auditing, Accounting, Budgets, Financial Analysis, Tax Accounting, GAAP, General Ledger, Strategic Planning, Access, Risk Management, Sarbanes-Oxley
Education
College for Financial Planning 1998 — 1999
Financial Planning and Services
Golden Gate University 1976 — 1979
Taxation
University of California, Berkeley 1968 — 1972
B.S., Business, Accounting
Valley Mansion by Martins. 2007 - Present
American Culinary Federation 1976 - 2013
Space Needle Corp. 2006 - 2007
The Art Institute of Las Vegas (Culinary Institute of LV) June 2002 - September 2006
Martins West, Baltimore, Maryland February 2002 - June 2002
Design Cuisine Catering Company, Washington DC July 2001 - January 2002
Graf Orloff Club and Restaurant, Moscow, Russia October 1999 - April 2001
Los Angeles International Culinary Institute 1991 - 1999
Westin Hotels & Resorts 1972 - 1991
Skills
Menu Development, Culinary Skills, Cuisine, Banquets, Catering, Restaurants, Food & Beverage, Pastry, Wine, Fine Dining, Hotels, Food Service, Recipes, Baking, Sanitation, Restaurant Management, Food Preparation, Food Quality, Food Safety, Culinary Education, HACCP, ServSafe, Hiring, Hospitality Management, Pre-opening, P&L, Apprenticeships, Chef
Education
Staatl.Berufsschule Hotel&Gast.Gewerbe,Villingen 1963 — 1967
yes, Culinary Arts
Community College of Southern Nevada
BBA
University of Phoenix
BBA
Interstate Hotels & Resorts April 2014 - Present
WESTIN HOTELS & RESORTS May 2013 - April 2014
Embrace Development and Management, LLC. January 2012 - May 2013
Hilton Worldwide January 2006 - January 2012
Holiday Inn Center City January 2003 - January 2006
Holiday Inn Center City January 1997 - January 2003
Skills
Employee Relations, Hotels, Benefits, Compensation, Payroll, Performance Management, Coaching, Hiring, Organizational..., Orientation, Employee Engagement, Interviewing, HR Policies, Talent Management, Onboarding, Employee Benefits, Budgets, Customer Service, HRIS, Personnel Management, Front Office, Risk Management, Talent Acquisition, Training, Management, Benefits Administration, Recruiting, Hospitality, New Hire Orientations, Leadership, Deferred Compensation, Interviews, Employment Law, Employee Training, Policy, Human Resources, Succession Planning, Time Management, Hospitality Management
Education
Central Piedmont Community College
University of North Carolina at Charlotte
Westin Hotels & Resorts September 2012 - Present
Madrinas Management and Consulting May 2005 - September 2012
Max & Erma's November 2008 - September 2010
BJ's Brewhouse 2008 - 2009
Max & Erma's 2007 - 2008
Lone Star 2003 - 2008
Skills
Food
Education
Central Michigan University 2001 — 2005
BAA, Food Service Administration, Entrepreneurship
Westin Hotels & Resorts June 2015 - Present
Niki's Int'l Ltd. October 2014 - May 2015
Carmel Kindergarden October 2013 - February 2015
Ikea Charlotte April 2013 - April 2014
Weddington United Methodist Church December 2012 - December 2012
Longview Country Club August 2012 - December 2012
Rudy's Italian Restaurant May 2012 - August 2012
Patrizio Italian Restaurant May 2010 - May 2011
Vinoteca September 2005 - August 2009
Spanish Enrichment, Douglas County Elementary Schools August 2006 - May 2007
Skills
Restaurants, Event Planning, Cooking, Food, Customer Service, Hospitality, Food Service, Menu Development, Hospitality Management, New Restaurant Openings, Chef, Spanish, Wine, Culinary Skills, ServSafe, Bartending, Recipes, Food, Food Preparation, Serve Safe Certified, Sanitation, Food Safety, Food Quality, Banquets, Cuisine, Menu Costing, Nutrition, Customer Satisfaction, Wine Tasting, Cocktails, Italian cuisine, Meeting Planning, Cashiering, Tourism, Gourmet, Parties, Culinary Education
Education
Central Piedmont Community College 2010 — 2012
Culinary Arts Courses, Culinary Arts/Chef Training
The Bartending College 2007 — 2007
Bartending Certificate, Bartender
Center Of International Education 2002 — 2003
English Teacher Certificate, English/Language Arts Teacher Education
Escuela De Aviacion Aerotex 1981 — 1982
Private Pilot, Private pilot
Multilingual
Swedish English Spanish translator, Scuola Leonardo da Vinci Firenze è Roma
InterContinental Hotels Group 1997 - Present
Westin Hotels & Resorts 1989 - 1996
Skills
Customer Service, Teaching, Budgets, Negotiation, Arabic, Egyptian Arabic, Guest Service Management, Hospitality, Hotels, Front Office, Hospitality Industry, Hospitality Management, Revenue Analysis, Food & Beverage, Property Management..., Resorts, Pre-opening, Rooms Division
Education
Roosevelt University 1991 — 1992
Business/Commerce, General
City Colleges of Chicago-Harry S Truman College 1989 — 1990
Cooperative Work Education
Cairo Egypt High School
HIgh School Diploma
Cairo University
Bachelor of Arts (B.A.), Philosophy
LUXRE Realty March 2014 - Present
Highgate Hotels October 2012 - March 2014
Westin Hotels & Resorts August 2012 - October 2012
Westin Hotels & Resorts September 2011 - August 2012
Pelican Hill Resort September 2008 - February 2012
The Ritz-Carlton Hotel Company LLC 2006 - 2008
Montage Hotels & Resorts 2004 - 2006
Skills
Hospitality Management, Hotels, Customer Service, Outlook, Word, Training & Development, Grand Openings, Resort and Hotel..., Creative Problem Solving, Mac OS, PC, Process Creation, Luxury Lifestyle, Excel, Customer Satisfaction, Customer Engagement, Employee Relations, Employee/Labor Relations, Employee Management, Happy, energetic, Self Driven, Adobe Creative Suite, Open Minded, Guest Service, Guest Satisfaction, Marketing Strategy, English, Writing, Snowboarding, Banquets, Event Management, Micros, Food, Opera, Fine Dining, Restaurants, Restaurant Management, Team Building, Menu Development, Cost Control, Wine, Rooms Division..., Payroll, Opening Hotels, Resorts, Hotel Management, Pre-opening, Employee Training, Hospitality
Education
California State University-Long Beach - College of Business Administration 2002 — 2005
Bachelor of Science (BS), Marketing
International Foodsource Vice President of Convenience Store SalesInternational FoodsourceAugust 2006 - Present
Centerplate 2001 - 2004
Art Institute 1994 - 1999
Westin Hotels & Resorts 1991 - 1993
Hilton Hotels Worldwide 1987 - 1989
Education
California Culinary Academy 1983 — 1985
AOS, Culinary
InterContinental Hotels Group (IHG®) August 2015 - Present
MedRite January 2015 - Present
New York Athletic Club November 2012 - Present
CITYMD May 2014 - January 2015
UDR July 2009 - June 2014
The Gershwin Hotel August 2008 - October 2010
Westin Hotels & Resorts February 2003 - January 2007
Franklin Hotel May 2004 - August 2006
Register.com December 1999 - April 2001
Marriott International February 1994 - April 1999
Skills
Front Office, Hotels, Hospitality, Hotel Management, Hospitality Management, Resorts, Hospitality Industry, Rooms Division, Property Management..., Revenue Analysis, Concierge Services, Customer Satisfaction
Education
City University of New York
Stuyvesant High School
Westin Hotels & Resorts June 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. August 2010 - June 2014
Westin Hotels & Resorts March 2006 - October 2008
Hyatt Regency August 2005 - August 2006
Compass Group August 2004 - August 2005
Julians Restaurant January 2003 - August 2004
Park Hyatt Beaver Creek Resort & Spa May 1999 - November 2002
Skills
Hospitality Management, Hotels, Hotel Management, Hospitality Industry, Supervisory Skills, Pre-opening, Quality Assurance, Event Planning, Office Management, Business Travel, Travel Management
Education
Embry-Riddle Aeronautical University 2005 — 2015
Master of Business Administration (MBA), Project Management
City University of New York-College of Staten Island 2002 — 2006
Bachelor of Arts (B.A.), International/Global Studies, 3.53
Rochester Institute of Technology 1998 — 2001
Associate of Science (A.S.), Hotel/Motel Administration/Management
Canadian Mathematical Society November 2012 - Present
Westin Hotels & Resorts August 2009 - November 2012
Westin Hotels & Resorts June 2008 - August 2009
Westin Hotels & Resorts December 2006 - June 2008
Marriott Hotel September 2005 - May 2006
Skills
Hospitality Industry, Hotels, Meeting Planning, Food & Beverage, Event Management, Banquets, Revenue Analysis, Hospitality Management, Hotel Management, Hospitality, Convention Services, Catering, Tourism, Front Office, Property Management..., Event Planning, Culinary Skills, Yield Management
Education
Southern New Hampshire University 2005 — 2006
Bachelor of Applied Science in Hospitality Administration, Hospitality Administration/Management
Canadore College 2001 — 2004
Culinary Administration, Culinary
Westin Hotels & Resorts Accounting SupervisorInterstate Hotels & Resorts2009 - Present
Education
California Polytechnic State University-San Luis Obispo 1976 — 1980
Business Administration
Westin Hotels & Resorts July 2013 - April 2014
The Westin San Francisco Market Street March 2013 - May 2013
City of Oakland November 2005 - January 2012
Residence Inn by Marriott-Newark, CA June 2004 - October 2004
Casa Madrona Hotel & Spa-Sausalito, CA December 2003 - June 2004
Walt Disney World August 1999 - January 2000
Skills
Type 60 wpm, Comprehend..., Microsoft Office, Certified Firefighter..., Certified Peace Officer..., PowerPoint, Customer Service, Hotel Management, Hotels
Education
Cal State Hayward 2005 — 2013
Hospitality Management, Hospitality Management-Human Resources
JW Marriott Austin November 2014 - Present
Barton Creek Resort & Spa June 2013 - November 2014
Starwood Hotels & Resorts Worldwide, Inc. September 2011 - May 2013
W Hotels April 2010 - February 2012
Westin Hotels & Resorts March 2008 - April 2010
Westin Hotels & Resorts March 2006 - February 2008
Skills
Inventory Management, Project Coordination, Customer Service, Budgeting, Security, Hospitality, Network Administration, Budgets, Hotels, Management, Resorts, Property Management..., Hospitality Industry, Operations Management, Networking, Hotel Management, Training, Hospitality Management, Front Office, Food & Beverage, Micros, Revenue Analysis, Customer Satisfaction, POS, Team Building, Leadership, Yield Management, Employee Training, Team Leadership, System Administration, Event Management, Banquets, Forecasting, Delphi, Pre-opening, MICROS
Education
University of Stellenbosch 2003 — 2005
MTech, Information Management
Cape Peninsula University of Technology 2001 — 2002
BTech, PR and Communication Sciences
Westin Hotels & Resorts April 2015 - Present
Education
Clemson University - College of Business and Behavioral Science 2009 — 2012
BS
InterContinental Hotels Group September 2012 - Present
InterContinental Hotels Group September 2012 - Present
The Lodge of Four Seasons March 2012 - September 2012
Renaissance Las Vegas October 2010 - September 2011
Riviera Resort & Spa 2008 - 2010
Westin Hotels & Resorts 2005 - 2007
Marriott International December 1999 - May 2005
Skills
Food, Customer Service, Wine, Customer Satisfaction, Delphi, Budgets, Food Service, Corporate Events, Banquet Operations, Restaurant Management, Opening Hotels, Food & Beverage, Timesaver, Meeting Planning, catering sales, in room dining, Mini Bar
Education
College of DuPage 1989 — 1991
Associate of Arts (A.A.), Business Administration and Management, General
Marin General Hospital Patient Access and Bed Control AssociateCHRISTUS HealthJune 2009 - February 2011
Westin Hotels & Resorts September 1987 - May 1997
Westin Hotels & Resorts January 1995 - March 1995
Westin Hotel Chicago February 1993 - May 1993
The Westin Resort Vail January 1992 - March 1992
Skills
Pre-Opening Hotel..., Team Management, Team Leadership, Event Planning, Customer Satisfaction, Front Office, Hospitality Management, Pre-opening, Training, Hotels, Event Management, Customer Service, Hotel Management, Resorts, Budgets
Education
Carleton University 1981 — 1982
Magee Secondary School 1975 — 1980
High School Graduate
Twin Towers Nursing Home August 2008 - Present
Cincinnati State August 2007 - Present
Westin Hotels & Resorts March 1995 - Present
Westin Hotels & Resorts March 1994 - July 2011
Frisch's Restaurants, Inc. April 1983 - May 1995
Skills
breakfast cook, saute,..., Culinary Skills, Menu Development, Fine Dining, Food & Beverage, Banquets, Restaurants, Catering, Restaurant Management, Cooking, Hospitality, Food Service, Cuisine
Education
Cincinnati State Technical and Community College 2010 — 2012
Associate of Science (A.S.), Culinary Arts/Chef Training
Cincinnati State Technical and Community College 2010 — 2012
Associate of Science (A.S.), Culinary Arts/Chef Training
Westin Hotels & Resorts February 2013 - Present
T&M Protection Resources, LLC March 2012 - December 2012
New York City Police Department April 1991 - December 2011
Pepsi Cola 1986 - 1989
Skills
New York City Police..., Interrogation, Criminal Investigations, Executive Protection, Patrol, Surveillance, Case Managment, Physical Security, Public Safety, Investigative Reporting, Protection, Organization &..., Firearms, Enforcement, Police, Personal Protection, Homeland Security, Investigation, Personal Security, Security Operations, Security Training, Security Management, Close Protection, Dignitary Protection, Workplace Violence, Emergency Management, Crime Prevention, Criminal Justice, Crowd Control, Internal Investigations, Tactics, Field Training, Crisis Management, First Responder, Police Training, Community Policing, Asset Protection, Background Checks, Fraud, Law Enforcement..., Counterintelligence, NIMS, Counter Surveillance, Homicide Investigations, Self Defense, Weapons, Crime Scene..., Security, Undercover, Personnel Security
Education
John Jay College of Criminal Justice 2007 — 2008
Criminal Justice
New York City Police Department Homicide Investigators Course 2004 — 2004
New York City Police Department Specialized Protective Security 2003 — 2003
New York City Police Department Auto Crime School 1998 — 1998
New York City Police Department Academy Training 1991 — 1991
MySelf August 2009 - Present
Crowne Plaza, Portland, OR September 2011 - December 2012
Monarch Hotel September 2011 - April 2012
Westin Hotels & Resorts January 2001 - July 2009
Skills
Problem Solving, Leadership Development, Community Outreach, Communication, Travel, Front Office, Fundraising, Enthusiast, Teamwork, Customer Service, Management, Hospitality, Guest Service Management, Event Planning, Hospitality Management, Micros, Outlook, Tourism, Sales
Education
CSULB 2007 — 2009
Bachelor of Arts (BA), Human Development
California State University-Long Beach 2007 — 2009
Bachelor's Degree, Human Development and Family Studies, General, 3.0
Golden West College 2004 — 2007
Associate of Arts (AA), General Studies
Westin Hotels & Resorts June 2007 - Present
Mecca sf April 2006 - June 2007
Shadowbrook May 2003 - March 2006
Skills
Cuisine, Restaurants, Italian, Culinary Skills, Banquets
Education
California Culinary Academy 2002 — 2003
Associate of Arts (AA), Culinary Arts/Chef Training
San Lorenzo Valley High school 1997 — 2000
Westin Hotels & Resorts June 2009 - February 2013
Distinctive Smiles/ Summerlin Smiles October 2010 - May 2011
Skills
Bilingual in..., Microsoft Office..., Opera Hotel System, Lightspeed Hotel System, Lotus Notes, extensive Customer..., strong background in...
Education
College of Southern Nevada 2009 — 2013
Associate of Science (A.S.), Associate of Business, Pre-Medicine/Pre-Medical Studies, Business Administration with emphasis in Human Resources
Westin Hotels & Resorts March 2014 - Present
Skills
Skin Care, Body Massage, Waxing, Reflexology, Thai Massage, Shiatsu, Makeup Artistry, Manicures, Therapeutic Massage, Aesthetics, Chemical Peels, Brazilian Waxing, Eyebrow, Aromatherapy, Cosmetics
Education
Cinta Aveda Institute 2013 — 2013
CIDESCO
Cinta Aveda Institute 2012 — 2012
Esthetics
Westin Hotels & Resorts July 2007 - Present
Sheraton Los Angeles Gateway November 2005 - July 2007
Radisson May 2004 - July 2005
SkyWest Airlines June 1993 - June 2003
Skills
Bilingual-English/Spanis..., Organization, Multi Tasking, Close Attention to..., Microsoft Office
Education
California State University-Long Beach 2011 — 2013
Bachelor of Arts (BA), Art History, Criticism and Conservation, 3.41
Cerritos College 2004 — 2011
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
7 For All Mankind June 2013 - Present
Westin Hotels & Resorts September 2009 - April 2010
Hyatt Hotels Corporation March 2007 - February 2008
Education
California State University-Northridge
BA, Psychology
Santa Monica College
All Action Security Services March 2012 - Present
AVX Fashion Jewelry January 2009 - November 2011
Chevron, Shell & BP Retail Convenience Store October 2004 - December 2008
Westin Hotels & Resorts March 2002 - December 2003
Nova Information Systems. [ elavon.com - usbank.com] January 1998 - December 2001
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training
Education
City University of New York-John Jay College of Criminal Justice 1993 — 1996
Master's degree, Public Administration
City University of New York-John Jay College of Criminal Justice 1983 — 1987
Bachelor's degree, Criminal Justice Administration
Westin Hotels & Resorts April 2013 - Present
Education
Clemson University 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General
University of Adelaide 2011 — 2011
Indigenous People and Their Environment
KeyBank September 2014 - Present
Chase October 2001 - October 2014
Hilton Worldwide March 2004 - July 2007
Westin Hotels & Resorts February 2004 - March 2005
Skills
Analysis
Education
California State University-Sacramento 1999 — 2001
Bachelor of Science (BS), Parks, Recreation and Leisure Studies
Western Governors University
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Wells Fargo Insurance Services January 2014 - Present
Westin Hotels & Resorts May 2013 - January 2014
Osso Restaurant & Lounge March 2012 - May 2013
Education
Central Piedmont Community College 2011 — 2013
Associate of Science (A.S.), Culinary Arts, Baking and Pastry
Westin Hotels & Resorts
Skills
Customer Service, Budgets, Hospitality, Hospitality Industry, Hotels, Hospitality Management, Front Office, Hotel Management, Revenue Analysis, Event Management, Event Planning
Education
California State University-Dominguez Hills
Bachelor of Science (B.S.), Business Administration and Management, General
Westin Hotels & Resorts May 2013 - Present
Education
Central Piedmont Community College 2012 — 2016
Culinary Arts, Culinary Arts/Chef Training