Zurich North America
Industry: Insurance company
DescriptionCOO: Mark Knipfer Chief legal officer: Dennis F. Kerrigan Jr. Parent organization: Zurich Insurance Group
Zurich North America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Zurich North America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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4,088 Zurich North America employees in database. Find out everything there's to know about Zurich North America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Zurich North America Employees
Zurich North America November 2014 - Present
Citibank July 2003 - Present
Skills
Top-rated Sales..., Business recovery and..., Process Development, Bank reconciliations, Financial Reporting, Auditing, Team Building, Team Leadership, Customer Engagement, Customer Targeting, Complex problem..., Negotiation, Attention To Detail, Microsoft Office 2007, Banking Systems, Banking, Process Simulation, Management, Bank Reconciliation, CRM, Credit, Access, Finance, Time Management, Consumer Lending, Credit Analysis, Cross Selling, Customer Service, Loans, Microsoft Office, Retail Banking, Risk Management, Target Marketing
Education
Harper College 2009 — 2010
ADVANCED MANAGEMENT CERTIFICATE, Business Administration, 3.80
Harper College 2009 — 2011
Associates of Applied Science, Business Administration, 3.80
Zurich North America August 2014 - Present
Travelers October 2011 - August 2014
Travelers June 2010 - October 2011
Travelers August 2009 - June 2010
Certigy May 2008 - July 2008
Skills
Property & Casualty..., Underwriting, Professional Liability, Cyber Liability, Business Relationship..., Defense Contracting, Risk Analysis, Product Marketing, Microsoft Word, PowerPoint, Microsoft Office, Microsoft Excel, Analysis, Training, Customer Service, Management, Sales, Accounting, Customer Retention, Commercial Insurance
Education
Georgia College and State University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Accounting
Russell Reynolds Associates January 2015 - Present
The Barthwell Group October 2014 - December 2014
University of Chicago Harris School of Public Policy January 2014 - May 2014
Model United Nations Development Organization (MUNDO) April 2009 - April 2014
Carl Sandburg High School MUN (CSMUN) 2010 - 2014
Zurich North America April 2013 - September 2013
Kumon August 2012 - March 2013
The Chicago Council on Global Affairs September 2012 - December 2012
Hudson Institute May 2012 - August 2012
Global Classroom International Model United Nations 2011 - 2012
Skills
International Relations, Research, Public Speaking, Statistics, Microsoft Office, Higher Education, Government, Spanish, Proficient in Russian,..., Program Management, Data Analysis, Leadership, Public Policy, PowerPoint, French, Fundraising, Teaching, Economic Development, Political Science, Nonprofits, Editing, Social Media, Event Planning, Policy Analysis, Recruiting, Organizational..., International Political..., International Security, Translation, Qualitative Research, Quantitative Research, Quantitative Analytics
Education
University of Chicago 2013 — 2014
Master's Degree, Committee on International Relations, Graduate
Georgetown University 2012 — 2012
Certificate, Institute of Economics and International Affairs (TFAS)
University of Illinois at Chicago 2009 — 2012
Bachelor of Arts (B.A.), Political Science, French, International Relations.
Université Paul Valéry (Montpellier III) 2011 — 2011
Certificate, French Language and Literature, Junior
Charity First Insurance Services December 2013 - Present
CNA Insurance August 2010 - March 2013
Zurich North America 2007 - 2010
Zurich North America 2006 - 2007
Zurich North America 1999 - 2006
Skills
Professional Liability, Liability, Casualty, Underwriting, Insurance, Property & Casualty..., Workers Compensation, Claim, Risk Management, Health Insurance, Financial Analysis, Process Improvement, Disability Insurance, Lotus Notes, Commercial Lines, Employment Practices..., Legal Liability, Brokers, Commercial Insurance, Casualty Insurance
Education
Golden Gate University 2006 — 2010
Bachelor of Arts (B.A.), Management
Heald College 1997 — 1999
Associate of Applied Sciences (A.A.S.), Computer Business Administration
Zurich North America February 2015 - Present
Zurich North America January 2012 - Present
Immaculata University 2007 - 2007
Arch Insurance Group 2003 - 2006
American Insurance Association 2001 - 2003
Travelers 1998 - 2001
Reliance Insurance 1998 - 2000
North Carolina Outward Bound 1997 - 1997
Wolff & Samson PC 1993 - 1996
Skills
Surety Bonds, Litigation Management, Professional Liability, Liability, Legal Liability, Claim, Insurance Law, Reinsurance, Claims Management, Employment Practices..., Workers Compensation, Subrogation, Product Liability, Casualty Insurance, D&O, Insurance, Property & Casualty...
Education
Georgetown University Law Center 1990 — 1993
Doctor of Law (JD)
Rutgers University-New Brunswick 1986 — 1990
Bachelor of Arts (B.A.), cum laude, English Language and Literature/Letters
Willis of Tennessee, Inc. February 2014 - Present
The Crichton Group March 2010 - February 2014
International Insurance Brokerage, LLC September 2009 - March 2010
Commercial Insurance Associates January 2006 - July 2009
The Walking Company Holdings, INC June 1998 - November 2005
Podiatry Insurance Company of America (PICA) September 2001 - July 2004
Zurich North America May 1994 - September 2001
Walt Disney World September 2000 - April 2001
Walt Disney World June 2000 - September 2000
Skills
Marketing, Commercial Insurance, Workers Compensation, Research, Customer Satisfaction, Health Insurance, Program Management, Refinance, Insurance Risk, Craft Services, Microsoft Applications, Casualty, Commercial Lines, Customer Service, D&O, Employee Benefits, Property & Casualty..., Insurance, Professional Liability, Management, Sales, Legal Liability, Underwriting, Vocal Coaching, Benefits Administration, Captives, Claim, Brokers, Liability, Outlook, Training, New Business Development, General Insurance, Strategic Planning, Social Media, Leadership, Event Planning, Risk Management, Microsoft Office, Microsoft Excel, Microsoft Word, Employment Practices..., Umbrella Insurance, Liability Analysis, Cold Calling, Insurance Marketing, Custom Art Work, Organization, Recruiting, Homeowners
Education
Grand Valley State University 1996 — 2001
Bachelors
James B Conant High School 1992 — 1996
College prep
Zurich North America June 2014 - Present
Priority Health March 2014 - May 2014
Student Statesmanship Institute September 2013 - January 2014
Arnies June 2013 - November 2013
United Parcel Service 2009 - 2013
Skills
Consulting, Fire Suppression Systems, Customer Service, Leadership, Sales, Logistics, Microsoft Excel, Microsoft Office, Transportation, Public Speaking, Management, Research
Education
Michigan State University 2009 — 2013
Bachelor of Arts (BA), Economics
Grand Rapids Community College 2009 — 2011
Associate's degree
Z Squared Subrogation Services January 2015 - Present
Zurich North America December 1989 - November 2013
Enterprise Rent-A-Car 1984 - 1989
Skills
Insurance, Property & Casualty..., Commercial Insurance, Liability, General Insurance, Casualty Insurance, Legal Liability, Management, Microsoft Office
Education
San Francisco State University 1982 — 1983
Business Administration and Management, General
Hartnell College 1979 — 1981
Associate's Degree
Delhaize Group September 2012 - Present
Pomeroy May 2012 - September 2012
Lowe's Home Improvement 2004 - January 2012
Zurich North America 1998 - 2003
Skills
Disaster Recovery, Security, Information Security, IT Management, TCP/IP, Process Improvement, CISSP, Vendor Management, ITIL, SDLC, Architecture, CCNA, IT Strategy, Security Clearance, Auditing, Active Directory, Troubleshooting, Integration, Network Administration, Network Security, PMP, SharePoint, Software Documentation, System Administration, System Deployment, Team Leadership, Technical Support, VMware, Vulnerability Assessment, Windows Server, Architectures, Computer Security, Data Center, IT Operations, IT Service Management, Incident Management, Information Security..., Information Technology, Management
Education
Golden Gate University 1996 — 1997
Master of Science (MS), Telecommunications Management
Pepperdine University 1994 — 1995
Master of Business Administration (MBA)
University of San Francisco 1991 — 1992
Bachelor of Science (B.S.), Management of Information Systems
Orange Coast College 1988 — 1991
Associate of Science (A.S.), General Studies
Bohemian Guitars March 2012 - Present
BCD Travel November 2009 - February 2013
Zurich North America November 2008 - March 2009
Skills
Public Speaking, Strategic Planning, Social Networking, E-commerce, Entrepreneurship, Team Building, Business Strategy, Management, Startup Development, Project Management, IT Project..., IT Development, Online Marketing, Business Development, Music Industry, Music, Entertainment, Sales, Sales Management, Facebook, Email Marketing, Strategic Partnerships, Leadership, Start-ups, Online Advertising, SEO, Digital Marketing, Event Management, Cross-functional Team..., Software Development, Social Media, Digital Media, Strategy, CRM, Product Management, Digital Strategy, Advertising, Social Media Marketing
Education
The University of Georgia 2006 — 2008
Bachelor of Business Administration (B.B.A.), Risk Management & Insurance
Georgia State University 2004 — 2006
Walton High school
HYLA Mobile - Extending the Life Cycle of Mobile Devices May 2014 - Present
Rent-A-Center February 2014 - May 2014
eRecyclingCorps - Redefining the Mobile Ecosystem October 2013 - February 2014
Novation June 2013 - September 2013
Red Tree Marketing January 2006 - May 2013
Blockbuster (consultant) June 2010 - January 2012
America First Insurance September 2008 - February 2010
GALLAGHER BASSET SERVICES July 2006 - August 2008
CNA Insurance June 2004 - October 2005
Zurich North America June 2001 - August 2004
Skills
Microsoft Office, Microsoft Excel, HTML scripting, Project Management, Project Planning, MS Project, Team Leadership, Strategic Planning, Marketing Strategy, Social Media Marketing, Financial Reporting, Financial Analysis, SEO, Data Analysis, Visio, Social Networking, Vendor Management, Training, Business Intelligence, Six Sigma, Databases, SharePoint, Access, PowerPoint, Analysis, Business Analysis, Negotiation, Business Strategy, Insurance, Leadership, Software Documentation, Forecasting, Employee Benefits, Team Building, Strategy, Outlook, Testing, Product Development, Performance Management, Process Improvement, Salesforce.com, Management, Marketing, Outsourcing, Analytics, Risk Management, Quality Assurance, Budgets, Contract Management, Change Management
Education
New Horizons Learning Center 2012 — 2013
Project Management Track and IT Certification, Information Technology Project Management
University of Phoenix 2011 — 2013
Marketing, Business, Management, Marketing, and Related Support Services, 3.2
Grambling State University 1993 — 1995
Accounting and Finance
Disability Corner, LLC March 2015 - Present
Maryville Academy July 2013 - March 2015
Adventist Health System February 2011 - November 2013
Maryville Academy May 2010 - July 2013
Maryville Academy May 2009 - May 2010
Adventist Health System August 2007 - December 2009
Edible Arrangements January 2007 - January 2009
Zurich North America August 2005 - December 2005
Skills
Case Managment, Social Services, Mental Health, Treatment, Policy, Healthcare, Hospitals, Crisis Intervention, Behavioral Health, Mental Health Counseling, Adolescents, CBT
Education
Harper College 2011 — 2013
Paralegal Certificate, Law
Northern Illinois University 2003 — 2008
B.S., Sociology
Localytics June 2014 - Present
Harvard Business School August 2012 - May 2014
Anheuser-Busch InBev June 2013 - August 2013
Facebook May 2010 - June 2012
Facebook January 2010 - May 2010
Facebook January 2008 - January 2010
Google May 2006 - January 2008
AT&T August 2005 - May 2006
Zurich North America May 2004 - August 2004
Skills
Account Management, Product Marketing, Advertising, Marketing, Product Launch, Product Launches, Product Strategy, Sales Support, Sales Operations, Advertising Sales, Event Marketing, Event Planning, Employee Training, Product Management, Partner Management, Digital Marketing, Social Media Marketing, Social Media Measurement, Social Media Advertising, Digital Media, Market Research, Strategy, Management, Cross-functional Team..., Marketing Strategy
Education
Harvard Business School 2012 — 2014
Master of Business Administration (MBA)
University of California, Berkeley - Walter A. Haas School of Business
Bachelor of Science
Zurich North America October 2011 - Present
Zurich Financial Services January 2011 - October 2011
Zurich Financial Services August 2009 - January 2011
Zurich Financial Services September 2006 - August 2009
Federated Insurance 2004 - 2006
Florida Power Corporation 1994 - 2000
Skills
Process Improvement, Insurance, Risk Management, Business Analysis, Visio, Project Management, Business Process..., Program Management, Requirements Analysis, Underwriting, SDLC, Change Management, Cross-functional Team..., Team Leadership, Data Analysis, Analysis, Management, Property, Vendor Management
Education
Georgia Institute of Technology 1989 — 1994
BEE, Engineering
Zurich North America April 2008 - Present
Chubb April 2002 - April 2008
Daystar Computer Systems August 2000 - April 2002
Illinois State Treasurer's Office January 1995 - July 2000
Skills
New Business Development, Underwriting, Insurance, Public Administration, Microsoft Office, Public Speaking, Account Management, Training, Marketing, Claim, Employee Benefits, Commercial Insurance
Education
Governors State University 1996 — 1999
Master of Public Administration (M.P.A.), Public Administration
University of Wisconsin-Stevens Point 1989 — 1993
Bachelor of Applied Science (B.A.Sc.), Political Science and Government
CNA Insurance September 2009 - Present
Zurich North America September 2006 - May 2009
AIG January 2004 - September 2006
Skills
Professional Liability, Claim, Litigation Management, Liability, Insurance Law, Legal Liability, Claims Management, Employment Practices..., Directors & Officers..., Arbitration, Liability Analysis, Underwriting, D&O, Casualty, Reinsurance
Education
University Massachusetts School of Law 1997 — 2000
Doctor of Law (JD), Law
Hartwick College 1990 — 1995
Bachelor of Science (BS), Political Science and Government
University of Vienna
Political Economy
Deloitte January 2014 - Present
Zurich North America March 2012 - December 2013
Zurich North America July 2010 - March 2012
Skills
Commercial Insurance, Life and Annuity..., Insurance Operations, Project Management, Performance Benchmarking, Qualtrics, Insurance Underwriting, Business Process..., Leadership, Teaching, Business Analysis, Strategic Planning, Microsoft Office, Process Improvement, Consulting, Strategy
Education
Georgia Institute of Technology 2015 — 2017
Master of Business Administration (M.B.A.)
Elon University 2006 — 2010
Bachelor of Arts (B.A.), Economics
Marist School 2000 — 2006
ACE Group 2013 - July 2014
Diamond State Group 2009 - 2012
Zurich North America 2007 - 2009
Zurich Insurance 2004 - 2007
Skills
Employment Practices..., Insurance, Legal Liability, Liability, Professional Liability, Underwriting, Claim, General Insurance
Education
Georgia State University 2007 — 2013
Louisiana State University
Insurance House March 2014 - Present
Allstate October 2011 - February 2014
Zurich North America November 2008 - April 2011
Progressive Insurance January 1996 - February 2008
Nationwide Insurance November 2005 - June 2007
Skills
Interviews, Performance Management, Team Leadership, Coaching, Auto Damage Recognition, Claim, Customer Service, Leadership, Management, Insurance, Workers Compensation, Customer Retention, Team Building, Leadership Development, Vendor Management, Strategic Planning, Claims Management, Liability, Property & Casualty...
Education
Georgia Southern University 1987 — 1994
B.S., Mangement, Communications
Joseph Wheeler
Joseph Wheeler
Licences
Mylan Institutional July 2014 - Present
Zurich North America October 2012 - July 2014
Mylan Institutional July 2011 - October 2012
Sam's Club June 2010 - July 2011
American InterContinental University July 2007 - March 2010
Bear Stearns May 2006 - February 2007
Skills
Customer Service, Pricing, Career Counseling, Microsoft Office, PowerPoint, Pharmaceutical Industry, Marketing, Microsoft Excel, Time Management, Microsoft Word, Outlook
Education
Illinois State University 2002 — 2004
Bachelor of Science (B.S.), Marketing
Harper College 1999 — 2002
Associate of Arts (A.A.)
IFG Companies December 2014 - Present
Zurich North America February 2013 - December 2014
The Navigators Group, Inc. May 2012 - February 2013
Markel Corporation September 2002 - May 2012
AIG January 1999 - September 2002
Skills
Excess & Umbrella, Primary Casualty, Contract Binding P&C, Excess & Surplus Lines
Education
Georgia Institute of Technology 2008 — 2008
Certificate in Executive Management
Georgia State University - J. Mack Robinson College of Business 1996 — 2000
Risk Management and Insurance
US Facility Solutions December 2014 - Present
Zurich North America 2005 - 2007
CompuCom 2002 - 2004
Wheels, Inc. 1998 - 2000
Skills
Construction, Team Building, Facilities Management, Operations Management, Management, Process Scheduler, Retail, Contract Management, Leadership, Contract Negotiation, Strategic Planning, Project Planning, Renovation, Budgets, Negotiation, Purchasing, Contractors, P&L, Construction Management, Procurement, Supervisory Skills, Building Maintenance, Project Coordination, Subcontracting, Painting, Power washing, Exterior, Remodeling, Demolition, Program Management, Property Management, Plumbing, Mold Remediation, Insulation, Walls, Flooring, electrostatic painting, Framing, Drywall, graffiti removal, Planning, Parking, Foreclosure clean outs, Locks
Education
University of Illinois at Chicago 2000 — 2003
Associate, Computer Science
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Oakton Community College
Accounting and Finance
Harper College 1997 — 1998
Computer Science
FM Global September 2007 - Present
Crystal & Company April 2006 - September 2007
Frenkel & Company November 1999 - April 2006
Zurich North America May 1998 - November 1999
Skills
Claim, Risk Management, Commercial Insurance, Property & Casualty..., Commercial Lines, Claims Management, Financial Risk, Insurance Brokerage, Restoration, Claim Investigation, Business Interuption, Loss Adjusting, Large Loss, Xactimate, Property Claims, Negotiation
Education
Gordon College
Bachelor of Arts (B.A.)
Zurich North America Customer Relationship ManagementclaimsFireman's Fund Insurance Company1983 - 1986
Skills
Casualty, Liability, Property & Casualty..., Commercial Insurance, Insurance, Commercial Lines, Claims Management, Underwriting, General Insurance, Claim, Umbrella Insurance, Risk Management, Workers Compensation, Excess, Liability Analysis, Captives, Financial Risk, Subrogation, Health Insurance, Litigation Management, Employment Practices..., Casualty Insurance, Claim Investigation, CPCU, Property Damage, Insurance Law, Risk Assessment, Surety Bonds, Inland Marine, Claims Resolution, Claims Handling, Directors & Officers..., Workers' Compensation..., Risk Analysis, Surety, Actuarial Science, Product Liability, Indemnity, Mediation, Accident, Insurance Brokerage, Relationship Management, Leadership, Medicare, Disability Insurance, Medical Malpractice, Executive Management, Property, Enterprise Risk..., Volunteer Management
Education
Northern Illinois University 1980 — 1982
Bachelor of Science (BS), Marketing
Harper College
Arch Insurance Group March 2012 - Present
Independent Insurance Sales Professional October 2011 - March 2012
OneBeacon Professional Insurance February 2009 - June 2010
Zurich North America January 2008 - December 2008
Zurich North America January 2005 - December 2007
Zurich North America November 1997 - January 2005
Zurich North America September 1994 - November 1997
Zurich Financial Services May 1992 - November 1994
American International Group December 1987 - May 1992
Georgia Baptist Healthcare System January 1980 - December 1987
Skills
Business Process..., Marketing, Management, Insurance, Healthcare, Property & Casualty..., Risk Management, Strategy, Business Strategy, Program Management, Data Analysis, Marketing Strategy, CRM, Process Improvement, Business Planning, Analysis, Business Process, Commercial Insurance, Liability, Executive Management, Professional Liability, Legal Liability, Leadership, Budgets, Reinsurance, Claim, Business Analysis, Change Management, Business Development, Cross-functional Team..., Brokers, Underwriting, Project Management, Business Intelligence, Umbrella Insurance, Casualty, Claims Management, Employment Practices..., Workers Compensation, D&O, Employee Benefits, General Insurance, Commercial Lines, Inland Marine, Sales, Excess, Health Insurance, Selling, Financial Services, Consulting
Education
Georgia State University 1976 — 1979
Business Administration
Tucker High School 1965 — 1970
Zurich North America December 2014 - Present
Zurich North America August 2013 - December 2014
Zurich Insurance December 2009 - July 2013
Law Offices of Kevin Kawa (GEICO) July 2009 - December 2009
Chiles and Associates January 2008 - July 2009
National Arbitration Forum October 2005 - November 2006
Riverside Municipal Museum September 2003 - June 2004
Skills
Negotiation, Mediation, Internal Communications, Peer Mentoring, Operational Excellence, Property & Casualty..., Technical Leadership, Dispute Resolution, Litigation, Arbitration, Liability, Insurance, Legal Liability, Trials, Claim, Litigation Management, Legal Research, Legal Writing, Analysis
Education
Hamline University School of Law 2004 — 2007
Doctor of Law (J.D.)
University of California, Riverside 2002 — 2004
Master of Arts (M.A.), History
University of Minnesota-Morris 1998 — 2001
Bachelor of Arts (B.A.), History
Zurich North America December 2010 - Present
Zurich Financial Services March 2010 - December 2010
Zurich Financial Services December 2008 - March 2010
Zurich Financial Services August 2005 - December 2008
Zurich Financial Services June 2001 - August 2005
Zurich Financial Services November 1998 - August 2000
Overseas Private Investment Corporation 1993 - 1998
Peace Corps Honduras 1990 - 1993
Law Environmental Services 1986 - 1990
Skills
Underwriting, Trade Credit, Political Risk Analysis, Surety Bonds, Surety, Commercial Insurance, Insurance, Reinsurance, Property & Casualty..., Financial Risk, Risk Management, General Insurance, Financial Analysis, Credit Analysis
Education
Loyola University Maryland 1996 — 1999
MBA, Business
Georgia Institute of Technology 1981 — 1984
MS, Geological Engineering
Rutgers University-New Brunswick 1980 — 1984
BS, Geological Science
Zurich North America September 2012 - Present
Zurich North America September 2011 - September 2012
Zurich Financial Services September 2010 - September 2011
EXIM Bancorp June 2009 - August 2009
Analysts International January 2008 - April 2008
Giants Ridge Golf and Ski Resort November 1998 - April 2008
Palfinger May 2005 - June 2005
Skills
International Business, Insurance, Contract Negotiation, Negotiation, International Law, Alternative Dispute..., Mediation, International..., MBA, Intercultural..., Insurance Claims, Claims Handling, Energy Claims, Strategy, Litigation Management, Management, Reinsurance, Liability, Property & Casualty..., Legal Liability, General Insurance
Education
Thunderbird School of Global Management 2008 — 2010
Global Master of Business Administration, International Business
Hamline University School of Law 2005 — 2008
Juris Doctor, Law, International Law, Business Law, Alternative Dispute Resolution
North Dakota State University 2002 — 2005
Bachelor of Science in Business Administration, Business and Marketing
Vermilion Community College 2000 — 2002
Associate in Arts, General Education
Meritain Health June 2008 - Present
Meritain Health January 2006 - June 2008
Zurich North America 2003 - 2005
Skills
SDLC, Life Insurance, Project Management, Management, Employee Benefits, Process Improvement, New Business Development, Health Insurance, Change Management, Insurance, Customer Service, CRM, Underwriting, Healthcare, Salesforce.com, Training, Account Management, Leadership, Medicare, Sales Management, Benefits Administration, Brokers, Customer Satisfaction, Business Development, Claim, Customer Retention, HIPAA, Health Savings Accounts, Vendor Management, Strategic Planning, Managed Care, PPO, Reinsurance, Risk Management
Education
Rocky River High School 1987 — 1996
Grove City College 1989 — 1993
Grove City College 1989 — 1993
Bachelor's degree, Business Administration and Marketing
Zurich North America 1999 - 2009
Foley, Smit, O'Boyle & Weisman 1995 - 1999
Skills
Legal Liability, Professional Liability, Claims Management, Claims Resolution, Claims Handling, Liability, Insurance Coverage, Case Analysis, Document Drafting, Negotiation, Commercial Insurance, Property & Casualty..., Contractual Agreements, Legal Writing, Litigation Management, Civil Litigation, Commercial Litigation, Public Speaking, Statutes, Legal Research, Collaboration, Team Leadership, Professional Mentoring, Reinsurance, Mediation, Excess, Indemnity, Liability Analysis, Family Law
Education
Hamline University
Doctor of Law (J.D.)
Northern Illinois University
Master of Arts (M.A.), English
University of Minnesota-Twin Cities
Bachelor of Arts (B.A.)
Zurich North America August 2015 - Present
State Farm June 2013 - July 2015
Georgia College September 2012 - May 2013
Georgia College September 2010 - May 2013
McMennamy-Nafziger & Associates June 2010 - August 2010
Skills
Public Speaking, Customer Service, Research, Small Group..., Speech Writing, Rhetorical Analysis, Leadership, Communication, Organization, Event Planning, Facebook, Microsoft Word, Property Damage, Property & Casualty..., Time Management
Education
Georgia College and State University 2008 — 2013
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Kennesaw Mountain 2004 — 2008
Kellogg School of Management March 2014 - Present
Kellogg School of Management January 2013 - March 2014
JCP Advisors, LLC January 2013 - February 2014
Zurich North America May 2008 - 2012
Katzenbach Partners March 2003 - May 2008
Protocare, Inc 2002 - 2003
Applied Home Telemedicine, LLC January 1999 - February 2002
McKinsey September 1985 - December 1998
Knoware, Inc. June 1983 - December 1984
Charles River Associates May 1980 - August 1982
Skills
Strategy, Marketing, Sales Effectiveness, Marketing Strategy, Product Development, Leadership, Insurance, Mergers, Start-ups, Business Strategy, Management Consulting, Financial Services, Product Management, New Business Development, Digital Marketing, Development of..., Competitive Analysis, Analytics, Strategic Partnerships, CRM, Project Management, Entrepreneurship, Mergers & Acquisitions, Integrated Marketing, Marketing Management, Product Marketing, Sales, B2B, Corporate Development, Business Development, Mobile Devices, Advertising, Segmentation, Product Launch, Multi-channel Marketing, Consulting, Sales Process, Cloud Computing, Executive Management, E-commerce, Business Planning, Market Research, Direct Marketing, Cross-functional Team..., Lead Generation, Customer Retention, B2B Marketing, Online Marketing, Social Media, Marketing Research
Education
Massachusetts Institute of Technology - Sloan School of Management 1982 — 1985
MS, Management
Harvard University 1976 — 1980
BA, Economics
Rich East High School 1972 — 1976
High School diploma
Zurich North America August 2006 - Present
United Airlines June 1978 - August 2006
Skills
Property & Casualty..., Customer Service, Insurance, Workers Compensation, Commercial Insurance, Casualty, Brokers
Education
Harper College 1976 — 1978
Associates Degree, General
Zurich North America November 2014 - Present
Zurich North America January 2013 - June 2014
Zurich North America July 2005 - January 2013
Zurich North America February 2001 - July 2005
Skills
Business Analysis, Insurance, Underwriting, SDLC, Business Requirements, Business Process..., Process Improvement, Business Process Design, Requirements Gathering, User Acceptance Testing, Visio, Requirements Analysis, Change Management, Business Objects, General Insurance, Property & Casualty..., Claim, Risk Management, Claims Management, Risk Assessment, Quality Assurance, Strategy, Business Process, Analysis, Project Portfolio..., PMO, Project Management, Enterprise Architecture, Business Transformation, Business Architecture, Vendor Management, Business Process..., Project Planning, Governance, IT Strategy
Education
DeVry University 2007 — 2009
Bachelor, Technical Management
Harper College 2002 — 2004
Associates in Arts
CNA Insurance January 2015 - Present
Ajilon August 2014 - January 2015
Zurich North America January 1996 - January 2008
Zurich North America January 1995 - January 1996
Zurich North America January 1990 - January 1996
TIG Insurance January 1990 - January 1994
Zurich American Insurance January 1985 - January 1990
Zurich North American Insurance January 1983 - January 1990
Zurich American Insurance January 1983 - January 1985
Skills
Accounts Receivable
Education
Harper College
Insurance
Indiana University
Elementary Education and Teaching
Insurance Institute of America
AIS, Insurance
Purdue University
General Education
Zurich North America April 2013 - Present
SIGMA Actuarial Consulting Group, Inc. February 2007 - March 2013
Willis July 2004 - January 2007
St. Paul Insurance Company March 2003 - June 2004
Firemans Fund Insurance Company October 1997 - May 2002
Skills
Actuarial Consulting, Workers Compensation, Professional Liability, Medical Malpractice, Automobile Liability, Commercial Insurance, Actuarial Science
Education
Georgia Institute of Technology 1990 — 1994
Bachelor of Industrial Engineering, Industrial Engineering
Zurich North America January 2000 - January 2008
First Chicago International New York March 2000 - July 2007
Zurich North America 2000 - 2007
First Temporary Services, Inc January 1997 - January 2000
Andersen Worldwide January 1989 - January 1997
Arthur Andersen 1989 - 1997
First National Bank of Chicago January 1984 - January 1989
Legal Dept March 1977 - October 1984
First Chicago International January 1981 - January 1984
First National Bank Chicago 1983 - 1984
Skills
Business Analysis, Customer Service, Process Improvement, Management, Strategic Planning, Financial Analysis, Team Leadership, Program Management, Analysis, System Administration, Change Management, Training, Account Management, Budgets, Project Planning, Technical Writing, Team Building, Networking, Sales, Leadership, Strategy, Technical Support, Business Development, Risk Management, Troubleshooting, IT Management, Cross-functional Team..., Forecasting, Business Strategy, Security, Project Portfolio..., Operations Management, Requirements Analysis, Vendor Management, Management Consulting, New Business Development, Business Process...
Education
Newtown 1967 — 1971
Harper College
Aon Corporation 1999 - Present
Accenture October 1990 - Present
Zurich North America November 2012 - March 2015
ACE Group January 2009 - August 2011
Skills
Program Management, Outsourcing, Business Intelligence, Outsourcing Management, ERP, Human Capital Management, Offshoring, BPO, IT Management, IT Strategy, IT Governance, Management, Governance, Information Technology, Business Process, Vendor Management, Enterprise Software, Process Improvement, Strategy, Enterprise Architecture, CRM, Business Analysis, Integration, Management Consulting, Business Process..., Consulting, Business Transformation, Personnel Management, Professional Services, Project Portfolio..., Executive Management, Change Management, Performance Management, SAP, Service Delivery
Education
Georgia Institute of Technology 1986 — 1990
BIE, Industrial Engineering, cum laude
Arbonne International LLC September 2015 - Present
Glencoe Animal Hospital August 2013 - Present
Zurich North America June 2012 - August 2013
Skills
Blood draws, IV Placement, Dental Radiographs, Full Body Radiographs, Blood Pressure Reading, Animal Restraint, Dental Prophylaxis, In-House Lab Equipment, Food Ordering, Inventory, Phone Calls, Surgery, Filling Prescriptions, Medicating Patients, Urinary Collection, Team player, Professional, Data Entry, Microsoft Office
Education
Roosevelt University 2010 — 2012
Bachelor of Science (B.S.), Biology
Harper College 2007 — 2010
Associate of Arts (A.A.), Biology
Statistical Consulting Center (SCC), UGA May 2012 - Present
Zurich North America June 2015 - August 2015
SAS May 2015 - May 2015
University of Georgia August 2014 - August 2014
University of Georgia April 2014 - May 2014
University of Georgia August 2012 - May 2013
Terry College of Business, UGA May 2010 - May 2011
Skills
R, SAS, Statistical Modeling, Time Series Analysis, Logistic Regression, Monte Carlo Simulation, Linear Regression, Statistics, Financial Modeling, Quantitative Analytics, Bayesian statistics, Random forest, MissForest, SPSS, Python, Statistical Consulting, Matlab, Mixed Model, Experimental Design, Administrative..., Nonlinear Regression, longitudinal data..., Survival Analysis, Cluster Analysis, Visual Basic, Technical Presentations, S-Plus, Linux, Symbolic Data Analysis, Microsoft Suites, Multidimensional scaling, ROC(Receiver Operating..., Project Management, Decision Trees, VBA, Predictive Modeling, MDS
Education
The University of Georgia 2011 — 2015
Doctor of Philosophy (PhD), Statistics, 3.84/4.00
Georgia State University 2008 — 2010
Master of Science, Risk Management and Insurance, 3.71/4.00
ACE Group April 2015 - Present
Zurich North America September 2013 - April 2015
Axis Capital November 2010 - September 2013
Carter August 2010 - November 2010
Skills
Underwriting, Business Development, Property & Casualty..., Insurance, Marketing, Strategic Planning, Leadership, D&O, Risk Management
Education
Georgetown University - The McDonough School of Business 2006 — 2010
BSBA, Finance
The Marist School 2000 — 2006
Baker Tilly Virchow Krause, LLP June 2015 - Present
McGladrey January 2014 - Present
Zurich North America May 2013 - August 2013
Grand Valley State University January 2013 - April 2013
Uniform Color Company April 2012 - December 2012
Skills
Personal Income Tax..., Microsoft Excel, Microsoft Word, Microsoft Office, Cash Handling Experience, Invoice Processing, Syteline ERP, Accounting, Corporate Tax, Tax, Financial Accounting, Tax Returns, Tax Research, Auditing, Tax Preparation, Financial Reporting, Income Tax, Financial Statements
Education
Grand Valley State University 2012 — 2013
Master of Science (M.S.), Taxation, 3.589
Grand Valley State University 2008 — 2012
Bachelor of Business Administration (BBA), Accounting and Finance, 3.607
Zurich North America 2015 - Present
Capital Assurance, Inc. 2012 - 2015
Travelers 2009 - 2012
ACE Group 2006 - 2009
ACE Group 2001 - 2006
ACE Group 1998 - 2001
Skills
Underwriting, Property & Casualty..., Insurance, Commercial Insurance, Casualty, Liability, General Insurance, Legal Liability, Commercial Lines, Professional Liability, Reinsurance, Financial Services, Analysis, Finance, Risk Management, Mergers & Acquisitions, Due Diligence, Strategy
Education
Georgia State University 1993 — 1995
Master of Science (MS), Finance, General
Morehouse College 1986 — 1990
Bachelor of Arts (B.A.), Business - Finance
The Wesley Foundation April 2015 - Present
University of Illinois at Urbana February 2015 - Present
Zurich North America May 2014 - August 2014
Harper College 2011 - 2013
Skills
Java, Public Speaking, Microsoft Excel, C++, Microsoft Office, Microsoft Word, PowerPoint, English, Python, HTML5, CSS, JavaScript, Programming, Linux, HTML, C
Education
University of Illinois at Urbana-Champaign 2014 — 2016
Computer Science
Harper College 2011 — 2013
Associate of Arts and Sciences (A.A.S.)
Endurance March 2011 - Present
Zurich North America 2009 - 2010
ACE March 2002 - February 2009
NetDiligence 2000 - 2002
CIGNA International/ACE USA 1998 - 2000
CIGNA Thailand 1996 - 1998
CIGNA Japan 1992 - 1996
AIG 1989 - 1992
Skills
Risk Management, Professional Liability, Property & Casualty..., Insurance, Underwriting, Litigation Management, E&O, Leadership, Strategy, Directors & Officers..., Management, Marketing, Liability, Product Development, Product Liability, D&O, Insurance Law, Network Security, Financial Risk, Employment Practices..., Reinsurance, Excess
Education
University of South Carolina - Darla Moore School of Business 1986 — 1989
Master of International Business Studies, International Business
Hamilton College 1982 — 1986
BA, History
Zurich North America July 2015 - Present
Zurich North America May 2014 - July 2015
United States Marine Corps July 2008 - May 2014
Total Quality Logistics August 2013 - March 2014
College Works Painting February 2013 - August 2013
Inboden's Meat Market June 2012 - April 2013
Walmart January 2011 - August 2011
Skills
Microsoft Office, Mathematics, Problem Solving, Teamwork, Leadership, PowerPoint, Tech-savvy, Time Management, Team Building, Efficiency, Critical Thinking, Stress Management, Team Management, Military
Education
Northern Illinois University 2011 — 2013
Bachelors of Science, Mechanical Engineering
Harper College 2010 — 2011
Zurich North America 2006 - Present
ATSER, LP 2003 - 2006
JPS Health Network 1992 - 2002
Tarrant County Hospital District 1988 - 1992
Con-Real, LP 1981 - 1988
Lockheed-Georgia Company 1979 - 1981
South Laurel Builders, Inc. 1978 - 1979
US Army 1970 - 1978
Skills
Construction Management, Risk Management, Risk Assessment, Insurance, Claim, Professional Liability, Workers Compensation, Construction, Claims Management, Project Management, Project Portfolio..., Project Planning, Risk Management..., Subcontractor Default..., Solar PV, Renewable Energy Systems, Energy Conservation and..., Legal Liability, Property & Casualty..., Commercial Insurance, Liability
Education
American Technological University 1973 — 1974
Master of Science, Management Science
Georgia Institute of Technology 1970 — 1971
Master of Aerospace Engineering, Aerospace Engineering
Georgia Institute of Technology 1966 — 1970
Bachelor of Aerospace Engineering, Aerospace Engineering
Zurich North America November 2007 - Present
Enterprise Rent-A-Car 1999 - 2007
Skills
Financial Accounting, Commercial Insurance, Sales, Insurance, Account Management, Risk Management, Negotiation, Pricing, Customer Service, Customer Retention, Sales Management, Automobile, Team Building, Underwriting, Cold Calling, New Business Development
Education
Harding University
Zurich North America June 2014 - Present
AMEC January 2001 - June 2014
AMEC August 2012 - September 2013
AMEC April 2008 - August 2012
AMEC August 2006 - April 2008
AMEC September 2003 - August 2006
AMEC January 2001 - September 2003
Skills
Proposal Writing, Marketing, Event Management, Digital Marketing, Marketing Communications, Internal Communications, Trade Shows, Social Media, Market Planning, Renewable Energy, Advertising, Project Planning, Marketing Strategy, Strategic Planning, Brand Awareness, Construction, Procurement, Energy, Engineering, Strategic Communications, Social Media Marketing, PowerPoint, Microsoft Office, Brand Development, Solar Energy, Corporate Communications, Budgets, Contract Negotiation, Market Research, Public Relations, Energy Industry, Team Leadership, Wind, Leadership, Strategy, Proposal Management, Registered Optician, Freelance Optician, Business Development, CRM
Education
The University of Western Ontario 1994 — 1999
BSc, Biology
Georgian College
Diploma, Opticianry
CMA
Mill City Running July 2013 - Present
Zurich North America January 2012 - September 2014
Zurich North America May 2007 - January 2012
Zurich North America June 2006 - April 2007
Education
Hamline University 2001 — 2005
B.A., Political Science, Psychology, Economics
Zurich North America April 2015 - Present
MiddleOak Insurance October 2009 - April 2015
Aon Risk Services- Construction Service Group October 2008 - October 2009
The Driscoll Agency Inc March 2007 - October 2008
The Hartford 2006 - 2007
Skills
CIC Designation, General Insurance, Property & Casualty..., Underwriting, Casualty, Commercial Insurance, Commercial Lines, Liability, Insurance Brokerage, Insurance, Risk Management, D, Professional Liability, Umbrella Insurance, Workers Compensation, Reinsurance, Inland Marine
Education
Hamilton College
BA, Psychology
Zurich North America March 2015 - Present
Delta Chiropractic and Decompression January 2007 - March 2015
Infa, Inc. February 2006 - January 2007
Clinique February 2004 - February 2006
Paige Temporary May 1994 - February 1996
Skills
Marketing, Customer Service, Sales, Skin Care, Outlook, Coaching, Marketing Strategy, Accounting, Retail, Public Speaking, PowerPoint
Education
Harper College 1988 — 1990
Associates Degree, Art/Art Studies, General
Hoffman Estates High School 1983 — 1987
Tibco Mashery February 2015 - Present
Intuit July 2013 - January 2015
Hallmark Services Corporation/Healthcare Services Corporation (HSC/HCSC) August 2010 - July 2013
Zurich North America September 2009 - August 2010
State Farm Insurance June 2005 - August 2009
Skills
JMeter, Java VisualVM, Dynatrace, Test Planning, LoadRunner, Test Automation, System Testing, Splunk, Jenkins, YourKit, Oracle SQL Developer, ClearQuest, Java, Puppet, SoapUI, Test Management, QTP, Silk Performer, Microsoft SQL Server, Linux, Integration Testing, Eclipse, Bash, SDLC, Performance Tuning, SQL Tuning, SilkTest, Rational Performance..., Test Automation..., Web Services, SOAP, Java Enterprise Edition, .NET, Quality Center, Wily Introscope, IIS, SiteScope, C++, Integration, DB2, Software Quality..., memory profiling, Oracle SQL, Load Testing, Quest Foglight for SQL, WebSphere Portal, iOS development, ASP.NET, Gatling, MySQL
Education
Minnesota State University, Mankato 2001 — 2004
Bachelors of Sciences, Computer Engineering
Western Michigan University 2001 — 2002
Bachelor of Engineering (BE), Computer Engineering
Hamdard University 1998 — 2001
BS, Computer Software Engineering
Dearborn National June 2015 - Present
Zurich Insurance June 2008 - January 2014
Zurich North America August 2006 - June 2008
Zurich North America February 2002 - August 2006
Skills
Data Analysis, Software Documentation, Lotus Notes, Incident Management, Visio, Requirements Analysis, IT Service Management, Documentations, Database Design, Business Objects, ImageRight, Informatics, Workflow Management, Access, Testing, Business Requirements, Troubleshooting, Crystal Reports, SAP, Training, Systems Analysis, SDLC, Time Management, Help Desk Support, Vendor Management, Analysis, Leadership, Customer Service
Education
National-Louis University 2002 — 2004
Bachelor's, Business, Management, Marketing, and Related Support Services
Harper College 1992 — 2000
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Zurich North America May 2013 - Present
National Guaranty Insurance May 2012 - January 2013
Assurant Specialty Property December 2009 - May 2012
Global Connection Inc. of America June 2006 - November 2009
Skills
•Flexible, reliable,..., •Excellent..., •Efficiently handle..., Team-oriented, •Promote and..., Bilingual, Insurance, Liability, Analysis, Property Damage, Negotiation, Litigation, General Insurance, Arbitration, Claim, Mediation, Claims Management, Accident, Claims Resolution, Customer Satisfaction, Subrogation, Commercial Insurance, Business Analysis, Fraud, Claim Investigation, Casualty, Property Claims, Underwriting, Property, Call Centers, Legal Liability, Customer Service, Risk Management, Reinsurance, Casualty Insurance
Education
Georgia State University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Georgia Perimeter College 2008 — 2011
Associate Degree, Business Administration
AmTrust North America June 2015 - Present
Office Depot October 2014 - Present
Sedgwick CMS January 2010 - October 2014
Arthur J. Gallagher and Co. January 2007 - November 2009
Zurich North America April 2001 - February 2007
GMAC Insurance September 1999 - April 2001
Liberty Mutual Insurance January 1993 - September 1999
Skills
Claims Management, Claim, Subrogation, Claim Investigation, Litigation Management, Legal Liability, Casualty, Claims Handling, Property & Casualty..., Liability, Commercial Lines, Workers Compensation, Insurance, Commercial Insurance, Professional Liability, General Insurance, Risk Management, Claims Resolution, Mediation, Process Improvement
Education
Grand Canyon University 2011 — 2013
Bachelors Degree, Business Administration in Entreprenurial Studies
St. Thomas University
Associates Degree, Elementary Education and Teaching
Zurich North America August 2015 - Present
WellStar Health System October 2013 - August 2015
WellStar Health System July 2012 - September 2013
The Yankee Candle Company, Inc. January 2011 - February 2012
The Yankee Candle Company, Inc. October 2009 - December 2010
Skills
Team Leadership, Organizational..., Organization &..., Multitasking Skills, Communication Skills, Time Management
Education
Georgia State University 2010 — 2013
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Kennesaw State University 2008 — 2010
Biology and Nursing
KMH and Associates 2014 - Present
Zurich North America 2005 - 2014
City Auto Park of Burlington New Jersey 2003 - 2005
Aon 2000 - 2003
Penske Automotive Group 2000 - 2002
Onyx Acceptance Corporation 1999 - 2000
Burns Kull Auto Group 1999 - 1999
Potamkin Automotive Group 1995 - 1999
Micro Bio Medics Inc 1993 - 1995
Kingsbridge Financial Group, Inc. 1988 - 1993
Skills
Commercial Insurance, Property & Casualty..., Umbrella Insurance, Liability, Insurance, New Business Development, Commercial Lines, Underwriting, Casualty, Customer Retention, Professional Liability, Workers Compensation, Customer Satisfaction, Customer Service, Employment Practices..., Casualty Claims, Personal Insurance, Homeowners Insurance
Education
Grand Canyon University 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, Finance
William Paterson University of New Jersey 1988 — 1990
Bachelor's degree, Business Administration and Management, General
Ocean County College 1986 — 1988
Associate's Degree, Accounting
Zurich North America October 2014 - Present
Zurich North America August 2013 - Present
Zurich Insurance January 2008 - Present
Northern Aire Aluminum September 2002 - January 2008
Skills
Operations Management, Customer Service, Microsoft Office, Analysis, Business Process..., Project Management, Project Planning, PowerPoint, Organizational..., Process Improvement, Microsoft Excel, Training, Insurance, Performance Management, Data Analysis, Software Documentation, Risk Management, Leadership
Education
Argosy University Chicago 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business/Organizational Management, Sophmore
Harper College
Associates, Psychology
Zurich North America June 2015 - Present
Liberty National Life Insurance Company April 2014 - January 2015
Liberty National Life Insurance Company February 2014 - April 2014
Skills
Close Attention to..., Work Ethic, Completion, Securities Market, Analytics, Critical Thinking, Team Leadership, Team Management, Marketing, Insurance, Commercial Insurance, Underwriting, Brokers, General Insurance, Liability, Professional Liability, Risk Management
Education
Georgia Southern University 2009 — 2013
Bachelor of Business Administration (BBA), Risk Management Finance, 3.45
Georgia Southern University 2009 — 2013
Bachelor of Business Administration (BBA), Accounting, 3.21
Zurich North America August 2015 - Present
Larry Hanna Attorney at Law September 2007 - August 2015
Bank of America December 2006 - August 2007
Skills
Litigation Management, Legal Discovery, Bilingual-English/Spanis..., Workers' Compensation..., Hearings, Document Drafting, Personal Injury, Product Liability, Executive..., Employment Law..., MS Project, Management, Administrative..., Trial Management, Budget Forecasts, Strategic Public..., Computer-savvy, Business Strategy, Microsoft Project, Spanish, Mediation, General Business..., Project Manager..., Customer Support, Decision Support, Proposal Preparation, Data Entry, Medical Records, Legal Writing, Customer Service, Microsoft Office, Legal Research, Leadership, Time Management, Project Management, Litigation, Strategic Planning, Microsoft Excel
Education
Georgia State University 2012 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General
Georgia Perimeter College 2010 — 2012
Associate of Science (A.S.), Business Administration and Management, General, High Honors
The University of Georgia 2008 — 2008
Medical Spanish Interpreter Certificate, Language Interpretation and Translation
eBay Inc 1999 - Present
Beacon Hill Staffing Group March 2015 - May 2015
Rosenberg Wypych LLC June 2014 - November 2014
Self-Employed June 2011 - June 2014
Addis Greenberg LLC June 2009 - June 2011
Kililis, Ridings & Vonau November 2007 - July 2008
DLA Piper May 2006 - September 2006
Zurich North America September 2005 - March 2006
Discover Financial Services December 2001 - October 2003
Allstate September 1997 - September 1999
Skills
Paralegals, Legal Assistance, Divorce Law, Criminal Law, Office Administration, Legal Documents, Audio Transcription, Timeslips, Family Law, Document Drafting
Education
Harper College
PARALEGAL CERTIFICATE
McHenry County College
Business Management AAS, Business, Management, Marketing, and Related Support Services
University of Wisconsin-Parkside
Bachelor of Science (B.S.), Psychology
FIS - Fidelity Information Services March 2015 - Present
TransUnion Interactive 2006 - January 2015
CSC July 2004 - June 2006
Zurich North America 1999 - 2004
Waste Management, Inc. May 1990 - November 1998
Skills
Vendor Management, SDLC, PMO, Business Analysis, Visio, Project Management, Process Improvement, Insurance, Selling, Cross-functional Team..., Program Management, Agile Project Management, Photoshop, Dreamweaver, Microsoft Office, Microsoft Project, CSS
Education
Governors State University 1986 — 1988
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Daley College 1981 — 1985
Associate of Arts (A.A.), Liberal Arts
Advocate Property Management January 2005 - Present
Ahead February 2008 - December 2011
Zurich North America February 2007 - August 2007
CNA Insurance August 2005 - November 2006
Sears May 2003 - April 2005
Home Depot May 1993 - March 2003
Skills
Windows Server, Servers, Storage Area Networks, Team Building, Disaster Recovery, Finance, Leadership, Architecture, Cloud Computing, Program Management, Project Management, Community Associations, CMCA, Licensed Community..., Certified Property..., Homeowner Association..., Property Management..., Data Center, Information Technology, Virtualization, Storage, Management, Vendor Management, VMware, Cross-functional Team..., Business Continuity, Enterprise Software, Strategy, SAN, Security, Professional Services, VDI, Networking, Integration, Enterprise Architecture, Start-ups, Infrastructure, IT Management, IT Strategy, Team Leadership, Architectures
Education
Georgia State University 1990 — 1993
MS, Computer Information Systems
Lewis University 1981 — 1986
BS, Minor, Management, Computer Science
Benet Academy 1977 — 1981
High School, College Prep
NTA Life Business Services Group, Inc April 2013 - January 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2010 - April 2013
CIGNA October 2004 - December 2009
Assurant Solutions October 2001 - October 2004
Zurich North America March 1999 - October 2001
Research Medical Center January 1996 - January 1999
GuideOne Insurance January 1993 - January 1996
Skills
Account Management, Customer Relations, Insurance, Health Insurance, Employee Benefits, Client Services, Disability Insurance, Claims Management, Training, Group Presentations, Group Insurance, Claim Investigation, Life Insurance, Claim, Customer Service, Process Improvement, Business Analysis, Internal Communications, Underwriting, Siebel, Claims Review, Claims Resolution, Benefits Administration, Analysis, Outlook, Leadership, Accident, Brokers, Claims Investigations, Employee Training, Liability, Property & Casualty..., Management, Policy, Coaching, HIPAA, Professional Liability, Training & Development, Acclaim, STAR, DOCSQL, Employee Engagement
Education
Hampton University 2011 — 2015
Bachelor’s Degree, Business Administration and Management, General, 3.67
Rice College 1986 — 1988
Associate’s Degree, Administration, 4.00
Colony Specialty March 2014 - Present
Zurich North America June 2011 - March 2014
Morgan Stanley Smith Barney August 2009 - January 2010
Skills
Underwriting, Insurance, Financial Analysis, Property & Casualty..., Risk Management, Sales, Financial Modeling, Commercial Insurance, Portfolio Management, Investments, Marketing, Financial Risk
Education
Georgia State University - J. Mack Robinson College of Business 2005 — 2009
BBA, Finance
Zurich North America August 2014 - Present
Garber Automotive Group November 2012 - Present
vision ford March 2012 - November 2012
VISION NISSAN September 2010 - February 2012
doan buick gmc September 2004 - August 2010
Skills
Forecasting, Automotive, Financial Analysis, Financial Reporting, Budgets, Accounting, Process Improvement, Vehicles, Automobile, Managerial Finance, Microsoft Excel, SAP, Variance Analysis, Strategic Planning, Business Planning, Training, Sales
Education
Golf Academy of America-Altamonte Springs 1998 — 2000
Associate's degree in business, Teaching Professional
york central high school 1985 — 1987
Temporary work November 2008 - Present
SPANCRETE OF ILLINOIS, INC March 2006 - October 2008
Zurich North America September 2005 - March 2006
Sears, Roebuck & Company November 1997 - January 2005
Sears, Roebuck & Company November 1997 - January 2005
UNIQUE SOLUTIONS, INC March 1995 - July 1997
Skills
Account Management
Education
Harper College
Prospect High School
business curriculum
Zurich North America January 2015 - Present
Zurich North America February 2014 - Present
Zurich North America January 2011 - Present
World Business Chicago September 2013 - January 2014
Zurich North America January 2010 - January 2011
Zurich North America August 2007 - 2010
Zurich North America June 2006 - August 2007
ACE Group February 2004 - June 2006
Atlantic Mutual Companies 1997 - 2004
Skills
Property & Casualty..., Casualty, Commercial Insurance, Underwriting, Commercial Lines, General Insurance, Legal Liability, Insurance, Reinsurance, Liability, Inland Marine, Marine Insurance, Sales Management, Sales Operations, Salesforce.com, Sales Process, Professional Liability, Risk Management, Strategy, Claims Management, Workers Compensation, Brokers, Leadership, Claim, Umbrella Insurance, Casualty Insurance
Education
Georgia State University - J. Mack Robinson College of Business 1996 — 1998
BBA
Zurich North America November 2013 - Present
Martin & Jones, PLLC September 2012 - November 2013
State of Georgia Office of the Attorney General June 2011 - September 2012
Huff, Powell & Bailey May 2010 - June 2011
Brennan and Wasden August 2008 - May 2010
Skills
Litigation, Civil Litigation, Legal Research, Legal Writing, Personal Injury, Medical Malpractice
Education
Mercer University - Walter F. George School of Law 2005 — 2008
J.D., Law
Georgia Institute of Technology 1998 — 2002
B.S., Applied Biology
Alliant Insurance Services May 2015 - Present
Marsh & McLennan Companies, Inc. November 2010 - May 2015
Zurich North America November 2004 - October 2010
Zurich North America July 2003 - November 2004
RDA Corporation 2000 - 2001
Skills
Surety Bonds, Construction, Risk Management, Insurance, Underwriting, Surety, Commercial Insurance, Property & Casualty..., General Insurance, Liability, Casualty, Reinsurance, Financial Analysis, Finance, Claim
Education
Loyola College in Maryland 2005 — 2006
Master of Business Administration (MBA), Finance, General
Gettysburg College 1998 — 2002
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
John Carroll High School 1996 — 1998
Loyola Blakefield 1992 — 1996
The Hartford October 2014 - Present
OneBeacon Technology Insurance April 2013 - September 2014
Zurich North America August 2010 - March 2013
Travelers April 2006 - July 2010
McNeary, Inc. July 2005 - March 2006
Liberty Mutual Group May 2004 - June 2005
Auto-Owners Insurance May 2003 - August 2003
Skills
Underwriting, Insurance, Financial Analysis, Brokers, Claim, Property & Casualty..., Commercial Insurance, Management, Casualty, Professional Liability, Analysis, Liability, Commercial Lines, Legal Liability, Workers Compensation, Umbrella Insurance, D&O, General Insurance, CPCU, Casualty Insurance
Education
Georgia State University - J. Mack Robinson College of Business 2009 — 2011
MBA, Finance
University of Georgia - Terry College of Business 1999 — 2004
BBA, Accounting
University of Georgia - Terry College of Business 1999 — 2004
BBA, Risk Management & Insurance
Marist School 1995 — 1999
Diploma
Marsh & McLennan Companies, Inc. September 2014 - Present
ACE Group September 2011 - September 2014
Zurich North America September 2009 - September 2010
Clausen Miller August 2005 - February 2009
Skills
Legal Research, Litigation, Claim, Civil Litigation, Commercial Litigation, Mediation, Arbitration, Legal Writing, Insurance Law, Product Liability, Litigation Management, Employment Practices..., Insurance, Appeals
Education
University of Miami School of Law 2002 — 2005
Doctor of Law (JD)
Hamilton College 1996 — 2000
Bachelor of Arts (BA), American Studies
Zurich North America April 2013 - Present
Zurich North America February 2010 - April 2013
Zurich North America December 2008 - February 2010
AIG July 2003 - December 2008
AIG October 2001 - July 2003
Skills
Underwriting, Property & Casualty..., Commercial Insurance, Business Process..., Liability, Insurance, General Insurance, Cross-functional Team..., Professional Liability, Reinsurance, Process Improvement, D&O, Management, Risk Management, Strategy, Leadership, Analysis, Business Process, Change Management, Program Management, Training, Casualty, Business Intelligence, Strategic Planning, Project Management, Commercial Lines, Workers Compensation, Executive Management, Operational Excellence, Business Transformation, Operations Management, Team Building, Brokers, Casualty Insurance, Business Analysis, SDLC
Education
Hampton University 1986 — 1990
Business Management, Business Administration and Management, General
Zurich North America June 2011 - Present
Zurich North America November 2008 - Present
NBIS September 2006 - September 2008
GEICO January 1998 - January 2006
Skills
Claim, Liability, Casualty, Claims Management, Property & Casualty..., Legal Liability, Commercial Insurance, Insurance, Underwriting, Workers Compensation, Subrogation, Professional Liability, Litigation Management, Reinsurance, Property Damage, General Insurance, Liability Analysis, Umbrella Insurance, Risk Management, Inland Marine
Education
Georgia College and State University 2000 — 2005
Master, Public Administration
Savannah State University 1999 — 2002
BA, English
Zurich North America December 2008 - Present
MetLife Financial Services August 2006 - February 2008
Skills
Life Insurance, Fixed Annuities, Disability Insurance, Insurance, Variable Products, Term Life Insurance, Long Term Care Insurance, Whole Life, Series 6, Retirement Planning
Education
Georgia State University 1991 — 1994
Bachelor of Arts (BA), Marketing
Zurich North America November 2014 - Present
COUNTRY January 2006 - November 2014
Deloitte 1999 - 2006
Allstate Insurance January 1991 - August 1999
Skills
Corporate Tax, Financial Reporting, International Tax, Tax Accounting, Insurance, Tax, Transfer Pricing, Auditing, Tax Research
Education
Villanova University 2009 — 2009
Black Belt, Six Sigma Lean Black Belt Program
Golden Gate University 2007 — 2009
MST, Taxation
Northern Illinois University 1996 — 1999
MBA, Taxation Electives
University of Illinois at Chicago
BS, Accounting
Zurich Insurance Services Underwriting TechnicianZurich2010 - Present
Zurich North America 1999 - Present
Zurich Insurance October 1999 - November 2007
Education
Golden Gate University
Zurich North America April 2013 - Present
ACE INA December 2009 - July 2012
AIG/Chartis July 2006 - December 2009
Hall & Rambo November 2002 - March 2006
Allied Insurance Brokers November 2001 - November 2002
Skills
Liability, Workers Compensation, Underwriting, Casualty, Automobile Liability, Insurance Brokerage, Captives, Liability Analysis, Excess, Umbrella Insurance, Reinsurance, Property & Casualty..., Insurance, New Business Development, Product Liability, CPCU, Risk Management, General Insurance, Commercial Insurance, Professional Liability, Legal Liability, Casualty Insurance, Brokers
Education
Tongji University 2010 — 2012
Master of Business Administration (MBA), MBA
Chartered Insurance Institute 1999 — 2008
Chartered Property and Casualty Underwriters 2002 — 2003
Glasgow Caledonian University 1998 — 1999
Master of Science (MSc), Risk Management
Tongji University 1984 — 1988
Bridge Engineering
CW Management Group LLC January 2004 - Present
Springdale Village LLC March 2003 - Present
Saint Peter's College 2003 - Present
Zurich North America July 2000 - September 2002
Zurich North America July 1999 - July 2000
Zurich North America April 1997 - July 1999
USF&G Insurance Company March 1995 - March 1997
Gallagher Bassett January 1989 - February 1995
Aetna January 1987 - December 1988
Skills
Strategic Leadership, Team Management, Team Building, Operations Management, Human Resources, Problem Solving, Account Management, Budget Process, Manage Client..., Relationship Management, Vendor Management, Staff Development, Management, Small Business Start-Up..., Customer Retention, Marketing Strategy, Administrative..., Process Improvement, Training Delivery, Innovator, Work Well Independently
Education
Golden Gate University 1997 — 1999
MBA, Business Administration, Management and Operations
Middlesex University 1985 — 1986
Study Abroad Program, English Literature (British and Commonwealth)
Saint Peter's College 1982 — 1986
Bachelor of Arts (B.A.), English Literature (British and Commonwealth)
ATS Applied Tech Systems IT Support SpecialistDADDS EnterprisesMarch 2013 - July 2014
Zurich North America July 2012 - December 2012
Alexian Brothers and NCH February 2012 - June 2012
City of Elgin June 2011 - November 2011
Claire's Accessories March 2008 - December 2008
Citi January 1993 - November 2007
Skills
Active Directory, Troubleshooting, Windows 7, IT Service Management, Microsoft Exchange, System Administration, Technical Support, Virtualization, Windows XP, Network Administration, Help Desk Support
Education
Grand Rapids Community College 1986 — 1989
Associate's Degree, Accounting
Mt. San Antonio College
Basics of Networking
Hewlett Packard software June 2014 - Present
Avnet May 2013 - July 2014
Hewlett-Packard November 2011 - May 2013
HP November 2008 - November 2011
undefined May 2006 - November 2008
StorageTek July 2003 - May 2006
Zurich North America September 2001 - July 2003
EMC November 1999 - December 2001
Sprint Paranet May 1997 - October 1999
Skills
Storage, Virtualization, Enterprise Software, Storage Solutions, Managed Services, NetApp, Enterprise Storage, Training, Cloud Computing, Management, Servers, Storage Area Networks, NAS, SAN, HP, Budgets, Customer Satisfaction, Solution Selling, Sales Process, Storage Virtualization, Pre-sales, Switches, SDLC, Strategy, Selling, Channel Partners, Product Management, Channel, IT Service Management, Disaster Recovery, ITIL, Sales Operations, VMware, Product Marketing, Professional Services, SaaS, Infrastructure, Enterprise Architecture, Data Center, Solution Architecture, Architecture, Product Launch, Sales Management, High Availability, Sales, Project Management, Sales Enablement, Direct Sales, Salesforce.com, Account Management
Education
Roosevelt University 1988 — 1992
BA, Finance and Comp Sci
Harper College 1985 — 1988
general college Prep
St Viator High School 1981 — 1985
High School, college prep
Zurich North America July 2001 - Present
AI Transport October 2000 - June 2001
Insurity (Acquired by ChoicePoint) December 1999 - October 2000
Liberty Mutual Insurance October 1990 - December 1999
Skills
Surety, Surety Bonds, Financial Analysis, Financial Risk, Commercial Insurance, Insurance, Underwriting, Reinsurance, Workers Compensation, Liability, Risk Management, Claim, Casualty, Employee Benefits, General Insurance
Education
Georgia State University - J. Mack Robinson College of Business 1998 — 2002
MBA, Finance, Enterprise Risk Management
Indiana University South Bend 1986 — 1990
Bachelor of Science, Management & Administration
Zurich North America June 2012 - March 2015
Firemans Fund Insurance Company October 2005 - June 2012
Sedgwick CMS 2002 - 2005
The Hartford 1999 - 2002
Allstate Insurance March 1994 - May 1998
Skills
Underwriting, Commercial Lines, Professional Liability, Reinsurance, General Insurance, Excess, Property Damage, Employment Practices..., Inland Marine, Risk Management, Claims Resolution, Umbrella Insurance, Health Insurance, Accident, Brokers, Product Liability, Financial Risk, Management, Leadership, Litigation, Executive Management, Personal Injury, Commercial Insurance
Education
Georgia State University
Bachelor’s Degree, Business Administration, Management
Strayer University
Master of Business Administration (M.B.A.), with Honors
Zurich North America February 2010 - Present
Zurich North America December 2008 - February 2010
AIG 1991 - 2008
AIG May 2000 - July 2003
Skills
Underwriting, Process Improvement, Insurance, Leadership, Management, Property & Casualty..., Business Process..., Liability, Reinsurance, Commercial Insurance, Professional Liability, General Insurance, Business Process, Strategy, Change Management, Brokers, Casualty Insurance, Business Analysis, Project Management, Analysis
Education
Hampton University 1986 — 1990
Business Management, Business Administration and Management, General
FergTech, Inc. July 2009 - Present
Zurich Financial Services January 2008 - June 2009
Zurich North America 1980 - 2009
Zurich Insurance September 2002 - December 2007
Skills
Underwriting, Insurance, Commercial Insurance, Property & Casualty..., Reinsurance, Casualty, Claim, Liability, General Insurance, Legal Liability, Workers Compensation, Process Improvement, Change Management, Project Portfolio..., Business Analysis, Commercial Lines, Professional Liability, Brokers, Strategic Financial..., PMO, Employment Practices..., Finance, Casualty Insurance
Education
Harper College 1967 — 1998
High School Diploma
Zurich North America March 2013 - Present
Liberty Mutual Insurance August 2011 - June 2012
Hanover Insurance June 2006 - August 2011
Old Republic Surety Company January 2000 - June 2006
Skills
Commercial Insurance, Underwriting, Surety Bonds, Surety, Financial Analysis, Customer Service, Microsoft Excel, Brokers, Employment Practices..., Life Insurance, Financial Risk, Microsoft Office
Education
Grambling State University 1991 — 1992
Zurich North America April 2008 - August 2009
Bank of America October 2006 - May 2008
AAA Mid-Atlantic August 2003 - October 2006
AAA New Jersey Automobile Club December 2000 - July 2003
Education
Georgia Perimeter College 2010 — 2013
Associate of Science (A.S.), Psychology
Arch Insurance Group 2004 - October 2012
Zurich North America 2000 - 2004
Fidelity & Deposit Company of Maryland 1989 - 2000
Skills
Claim, Litigation Management, Professional Liability, Insurance Law, Surety, Insurance, Product Liability, Reinsurance, Arbitration, Liability, Casualty, Commercial Litigation
Education
Villanova University School of Law 1973 — 1976
J.D.
Hamilton College 1969 — 1973
B.A.
The Hill School 1966 — 1969
Zurich North America July 2012 - Present
Zurich North America January 1997 - October 2012
Zurich North America January 1993 - January 1997
Zurich North America January 1987 - January 1994
Zurich North America February 1983 - January 1987
Skills
PMP, Insurance, SDLC, Business Analysis, Vendor Management, Project Management, Quality Assurance, Change Management, Process Improvement, Risk Management, IT Strategy, Project Portfolio..., Requirements Analysis, Requirements Gathering, Business Requirements, PMO, Software Project..., Visio, Business Process..., Business Process
Education
Harper College 1983 — 1993
Studied Business Information Management
Zurich North America January 2011 - Present
Zurich Insurance January 2008 - December 2010
National Specialty Underwriters, Inc. February 2007 - December 2007
Westrope June 2003 - January 2007
Maryland Casualty 1994 - 1999
Skills
Underwriting, Commercial Insurance, Negotiation, Risk Assessment, Sales Management, Property & Casualty...
Education
Green River Community College
Associate's degree, Electronics Technology
University of Washington
Bachelor of Arts (B.A.), Linguistics
Zurich North America August 2012 - Present
XL Group 2007 - June 2012
FM Global January 2004 - October 2006
FM Global March 2000 - January 2004
Kohler Co. September 1997 - January 2000
Universal Rundle April 1997 - August 1997
Toto Industries April 1996 - April 1997
Skills
Risk Management, Insurance, Manufacturing, Inspection, Risk Assessment, Underwriting, Fire Protection, Property & Casualty...
Education
Georgia Institute of Technology 1989 — 1994
Bachelors, Ceramic Engineering
Zurich North America 2010 - Present
Skills
Property & Casualty..., Commercial Insurance, General Insurance, Insurance, Casualty, Liability, Claim, Commercial Lines, Legal Liability, Subrogation, Claim Investigation, Liability Analysis, Claims Management, Property Damage
Education
Georgia Southern University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Finance: Risk management & Insurance
Georgia Southern University 2005 — 2009
BBA
Zurich North America November 2001 - Present
U.S. Department of Labor 1999 - 2001
QRS Managed Care Services 1998 - 2001
Saint Joseph Regional Medical Center 1995 - 1998
Skills
Nursing, Case Managment, Case Management, Medical/Surgical, Managed Care, Certified Case Manager, Utilization Management, Medicare, Workers Compensation, Medical Case Management, HIPAA, Orthopedic, Healthcare, Hospitals, Healthcare Management, Clinical Research, Insurance, EMR, Acute Care, Disease Management, Nursing Education, Utilization Review, Long-term Care, Critical Care, Home Care, Mental Health, Patient Advocacy, Workers' Compensation..., Disability Management, Medicine, Claim, Treatment, Health Insurance
Education
Immaculata University 2002 — 2004
BSN, Nursing
Gwynedd Mercy University 1992 — 1994
ASN, Nursing
CSC January 2013 - Present
CSC February 2009 - December 2012
CSC 2010 - 2011
Zurich North America 2002 - 2009
Skills
ITIL, IT Outsourcing, IT Service Management, Project Management, Vendor Management, Program Management, Project Portfolio..., IT Strategy, PMO, Project Delivery, Outsourcing, SDLC, Service Delivery, IT Management, IT Operations, Integration, Data Center, Solution Architecture, Governance, Enterprise Architecture, Disaster Recovery, Business Continuity, Service Management, PMP, Business Analysis, Management, Process Improvement, Requirements Analysis, Business Process..., Change Management
Education
Georgia State University
BBA, Marketing
OneBeacon Technology Insurance October 2014 - Present
Zurich North America March 1977 - September 2014
Skills
Commercial Insurance, General Insurance, Commercial Lines, Legal Liability, Underwriting, Casualty, Reinsurance, Insurance, Workers Compensation, Liability, Property & Casualty..., Employment Practices..., Professional Liability, D&O, Umbrella Insurance
Education
Georgia State University 1972 — 1975
Mathematics
Zurich North America AVP - Organizational Development & TrainingZurich Financial Services1986 - 2009
Bal September 1972 - June 1985
Skills
Insurance, Property & Casualty..., Workers Compensation, Underwriting, Commercial Insurance, Training, Organizational..., Change Management, Employee Benefits, Commercial Lines, Leadership, Risk Management, Casualty, Succession Planning, Liability, Process Improvement, Recruiting, Performance Management, Reinsurance, General Insurance, Casualty Insurance, Management
Education
Goucher College 1984 — 1985
Management
Loyola University, Baltimore MD 1980 — 1985
Masters of Education, Reading Specialist
Towson University 1968 — 1972
Bachelor's Degree, Early Childhood Education and Teaching
University of Maryland University College - College Park
Training and Development Specialist, Adult Learning
Zurich North America June 2015 - Present
The Hanover Insurance Group March 2013 - May 2015
The Hanover Insurance Group December 2012 - February 2013
The Hanover Insurance Group April 2012 - December 2012
The Hanover Insurance Group February 2011 - April 2012
Farmers Insurance September 2009 - February 2011
Skills
Property & Casualty..., Insurance, Commercial Insurance, Claim, Claim Investigation, Liability Analysis, Property Damage, Subrogation
Education
Grand Valley State University 2000 — 2006
Bachelor of Science, Psychology
Mary Kraft Staffing & HR Solutions June 2013 - April 2015
Zurich North America September 1972 - June 1998
Maryland Casualty/Zurich September 1972 - June 1998
Skills
Customer Service, Microsoft Office, Sales, Microsoft Excel, PowerPoint, Negotiation, Administration, Microsoft Word, Retail, Process Scheduler, Interior Design, Sales Management, Inventory Management, Furnishings, Merchandising, Space planning, Recruiting Insurance...
Education
Hartwick College 1964 — 1967
Bachelor's Degree, Political Science
Zurich North America 2012 - Present
Deloitte Tax LLP October 2005 - May 2012
Cincinnati Bell April 2004 - June 2005
Skills
Tax Law, Tax Returns, Income Tax, Tax Accounting, FAS109, Tax, Corporate Tax, Tax Preparation, State Tax, FIN 48, Partnership Taxation, Tax Advisory, CPA, Tax Research, Auditing, International Tax, Accounting
Education
Georgia State University - J. Mack Robinson College of Business 2001 — 2003
MS, Risk Management and Insurance
AIG July 2014 - Present
Zurich North America 2011 - June 2013
Everybody's Pizza April 2008 - July 2011
Ruby Tuesday July 2005 - April 2008
Skills
Customer Service, Marketing, Data Entry, Customer Satisfaction, Outlook, Time Management, PowerPoint, Insurance, Microsoft Word, Microsoft Excel, Microsoft Office
Education
Georgia State University - J. Mack Robinson College of Business 2005 — 2010
Marketing
Zurich North America 2008 - Present
Fireman's Fund Insurance Company 2004 - 2008
Fireman's Fund Insurance Company 2001 - 2004
Fireman's Fund Insurance Company 1999 - 2001
Darien Police Department 1998 - 1999
National Insurance Crime Bureau 1996 - 1998
National Insurance Crime Bureau 1994 - 1996
Farmers Insurance Group 1990 - 1994
Skills
Fraud, Private Investigations, Investigation, Claim, Background Checks, Litigation Support, Internal Investigations, Risk Management, Risk Assessment, Liability, Surveillance, Policy, Workers Compensation, Claims Management, Insurance, Criminal Investigations, Loss Prevention, Casualty, Data Analysis, Customer Service, Interviews, Property & Casualty..., Government, Police, General Insurance, Expert Witness, Enforcement, Criminal Law, Fraud Detection, Personal Injury, Insurance Law
Education
Northern Illinois University 1986 — 1989
Bachelor of Arts (BA), Political Science / International Relations
Northwestern University 1996 — 1996
(CPS), Financial Crimes Investigations
Northwestern University 1997 — 1997
(CPS), Auto Accident Investigation
Harper College 1993 — 1994
Certificate, Fire Science Technology
National Insurance Crime Bureau 1995 — 1995
Special Investigations Academy
John E. Reid & Associates 2004 — 2004
Interviewing and Interrogation Training
Association of Certified Fraud Examiners 2006 — 2006
Certified Fraud Examiner (CFE)
American Educational Institute 2003 — 2003
Fraud Claim Law Associate, (FCLA)
International Association of Special Investigations Units 2000 — 2000
Certified Insurance Fraud Investigator, (CIFI)
Association of Certified Fraud Examiners 2004 — 2004
Conducting Internal Investigations
Zurich North America May 2015 - Present
Philadelphia Insurance Companies October 2013 - May 2015
E.A. Renfroe May 2012 - June 2013
Broadspire May 2007 - May 2012
Sedgwick CMS June 2003 - April 2007
THE KROGER CO November 2000 - May 2003
Skills
Legal Liability, Workers Compensation, Claim, Claims Management, Liability, Subrogation, Claim Investigation, Property, Litigation Management, Liability Analysis, Commercial Insurance, Property Damage, Claims Handling, Insurance, Commercial Lines, Claims Resolution, General Insurance, Adjusters, Claims Investigations, Product Liability, Litigation, Personal Injury, Property Claims, Casualty, Professional Liability, Workers' Compensation..., Casualty Insurance
Education
Georgia Southern University
Georgia Southern University
Norcross High School
Zurich North America May 2015 - Present
York Risk Services Group May 2013 - March 2015
Sedgwick CMS June 2011 - April 2013
Xchanging/Cambridge November 2009 - June 2011
Gallagher Bassett Services 1996 - 2009
Skills
Workers Compensation, Claims Management, Insurance, Liability, Claim, Property & Casualty..., Commercial Insurance, General Insurance, Workers' Compensation..., Commercial Lines, Legal Liability, Casualty, Reinsurance, Disability Insurance, Subrogation, Claims Handling, Claim Investigation, Brokers, Litigation Management, Health Insurance, Professional Liability, Underwriting
Education
Harper College
Zurich North America May 2014 - Present
Digital Air Strike February 2012 - November 2013
Digital Air Strike November 2011 - May 2012
USAA July 2008 - July 2010
Farmers Insurance July 2006 - July 2008
Skills
Account Management, Salesforce.com, Social Media Marketing, Sales Management, Lead Generation, B2B, Sales, Customer Retention, Customer Service, New Business Development, Marketing, Negotiation, Social Media, Marketing Strategy, Online Advertising, Sales Process, CRM, Email Marketing, Cold Calling, Sales Operations, Sales Presentations
Education
University of Phoenix 2009 — 2011
MBA, Business Management
Northern Arizona University 2003 — 2006
BA, Business
Glendale Community College 2001 — 2002
AA, General Studies
MM Robinson
The Academy of St Elizabeth August 2014 - Present
Town & Country Properties August 2013 - August 2014
Cadence Health 2012 - 2013
Dr Leila Younger, Pediatric Dentist 2001 - 2012
Zurich North America 1988 - 1989
Continental Insurance 1983 - 1988
Kemper Insurance 1977 - 1983
Skills
Property & Casualty..., Underwriting, Data Management, Risk Management, Critical Thinking, Strategic Planning, Customer Service, Front Office, Fundraising, Community Outreach
Education
Gordon College 1972 — 1977
BA, English, Elementary Ed
Zurich North America February 2013 - Present
Zurich Insurance December 2008 - February 2013
MetLife July 2006 - January 2008
Skills
Property & Casualty..., Claim, Liability, Casualty, Commercial Insurance, Insurance, Commercial Lines, Underwriting, Subrogation, Property Damage, Claim Investigation, Liability Analysis
Education
Georgia State University 1991 — 1994
Bachelor of Business Administration (BBA), Marketing
University of Cincinnati 1990 — 1991
Zurich North America June 2014 - Present
d'aprile properties, llc and Midwest-Lending Corporation August 2013 - December 2013
d'aprile properties, llc June 2013 - August 2013
Skills
Social Media, Advertising, Marketing Research, Marketing Strategy, Sales, Market Analysis, Real Estate, Customer Service, Microsoft Office, Insurance, Underwriting, Data Entry
Education
University of Illinois at Chicago 2011 — 2013
Bachelor's Degree, Entrepreneurial and Small Business Operations
Harper College 2009 — 2011
James B. Conant 2005 — 2009
Zurich North America August 2006 - Present
Education
Grove City College
Zurich North America
Skills
Customer Service
Education
Harper College
Certification, Business Administration, Management and Operations
Orange County Public Schools June 2010 - Present
Orange County Public Schools September 2012 - February 2013
Orange County Public Schools August 2010 - June 2011
Orange County Public Schools January 2010 - June 2010
NYC Department of Education January 2006 - June 2008
NYC Department of Education September 2006 - June 2007
Zurich North America December 2003 - December 2005
Education
Pace University 2006 — 2008
Master of Science for Teachers, Education
Hamilton College 1997 — 2001
Bachelor of Arts (B.A.), Comparative Literature and Spanish
Stanley Black & Decker , Inc. July 1997 - Present
CSX Technology May 1996 - July 1997
Zurich North America July 1989 - December 1994
Skills
SAP R/3, SAP, ERP, SAP ERP, SAP BW, SAP Implementation, ABAP, SD, Business Process, Business Intelligence, Business Objects, Integration, Business Analysis
Education
University of Maryland Baltimore County 1983 — 1986
Information Systems Management, Computer and Information Sciences and Support Services
Hagerstown Community College 1981 — 1983
Associate of Arts
Self-employed March 2013 - Present
Arrowhead General Insurance Agency October 2012 - Present
Zurich North America October 2006 - October 2012
American Eagle Wheel Corporation April 2004 - October 2006
Skills
Sales Management, Sales, Property & Casualty..., Health Insurance, Life Insurance, Loss Prevention, Automotive Aftermarket, Automotive Parts, Tires, Territory Growth, Woodworking, MIG welding, Sales Motivation, Motivated self-starter, Wood Shop, Account Reconciliation, Account Management, Microsoft Word, Microsoft Office, Accounts Receivable
Education
Glendale Community College 1985 — 1987
Degree in Hard Knocks, Zoology/Animal Biology
Crackel Barrel July 2015 - Present
Zurich North America March 2007 - April 2008
Skills
Training, Time Management, Restaurant Management, Microsoft Office, Catering, Retail, Teamwork, Marketing Strategy, Hospitality, Team Building, Food Safety, Inventory Management, Social Media
Education
Mechanicsburg Area Senior High 1982 — 1985
Diploma, Data Processing
HACC, Central Pennsylvania's Community College
Logistics, Materials, and Supply Chain Management