Zurich North America
Industry: Insurance company
DescriptionCOO: Mark Knipfer Chief legal officer: Dennis F. Kerrigan Jr. Parent organization: Zurich Insurance Group
Zurich North America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Zurich North America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Zurich North America Salaries. You can even request information on how much does Zurich North America pay if you want to. Learn about salaries, pros and cons of working for Zurich North America directly from the past employees.
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4,088 Zurich North America employees in database. Find out everything there's to know about Zurich North America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Zurich North America Employees
Zurich North America September 2008 - Present
Zurich North America September 2006 - September 2008
EMC Insurance Companies March 2004 - September 2006
Drake University August 2002 - March 2004
Skills
Workers' Compensation..., Claim, Claims Management, Insurance, Claim Investigation, Claims Resolution, Claims Handling
Education
Drake University 2000 — 2002
Masters of Public Administration, Health Care Administration
Iowa State University 1996 — 2000
Exercise & Sports Science, Athletic Training/Trainer
Financial Analyst October 2012 - Present
UL September 2014 - December 2014
Zurich North America August 2007 - September 2012
U.S. Army Reserve March 2004 - May 2011
Dann Dee Display Fixtures (Jackson Wabash & Assoc.) April 2005 - June 2005
Triple Canopy (Accounting Principals) January 2005 - March 2005
CNA Insurance March 2004 - July 2004
Corporate Express September 1997 - May 2001
Skills
Analysis, Finance, Leadership, Forecasting, Process Improvement, Financial Analysis, Access, Variance Analysis, SAP, Microsoft Excel, Management, Account Reconciliation, Team Leadership, Accounting, Financial Reporting, Microsoft Office, Banking, Microsoft Word, Risk Management, Financial Accounting, Strategic Financial..., General Ledger, Business Analysis, Six Sigma, Social Media Marketing, Managerial Finance, ERP, Cost Accounting, Cash Management, Social Networking, Veterans, Military Experience, Corporate Finance, Database Admin, Operational Planning, Trend Analysis, Goal Oriented, Customer Analysis, Security Clearance, Social Media Strategist, Commercial Insurance, Gross Profit Analysis, LinkedIn Training, Communication, MBA, Social Media Campaign, Pivot Tables, Social Design, Organization, Budgets
Education
Keller Graduate School of Management 1999 — 2001
MBA, Finance
Advanced Computer Training (ACT)
Advanced SAP - SAP Business Intelligence (SAP BI)
Advanced Computer Training (ACT)
Advanced SAP - SAP Financial Accounting and Controlling (FICO)
New Horizons Computer Learning Centers
MCSA Program
Eastern Illinois University
BA, Sociology, Political Science
Zurich North America March 2014 - Present
Marketing Management Analytics (MMA), An Ipsos Company November 2012 - January 2014
The Nielsen Company May 2007 - November 2012
Marketing Analytics October 1998 - May 2007
Zurich North America September 1996 - October 1998
Univeristy of Rio Grande September 1995 - May 1996
Kellogg School of Management September 1993 - May 1995
Eastern Illinois University September 1991 - May 1993
Skills
Statistics, Analytics, Analysis, Forecasting, Data Analysis, Predictive Analytics, Customer Insight, SAS programming, Marketing Mix Modeling, Econometrics, Market Analysis, Predictive Modeling, Pricing, Segmentation, Data Mining, SAS Programming, Market Research, SAS
Education
University of Illinois at Urbana-Champaign 1986 — 1991
Ph.D., Economics
Eastern Illinois University 1985 — 1986
M.A., Economics
Eastern Illinois University 1983 — 1985
B.A., Economics
Newbridge Coverage Corporation January 1985 - Present
Zurich North America January 1978 - April 1980
Skills
Insurance, Legal Liability, Workers Compensation, Life Insurance, Health Insurance, Risk Management, Strategic Financial..., Homeowners, Property & Casualty..., Umbrella Insurance, Commercial Insurance, Professional Liability, General Insurance, Account Management, Underwriting, Disability Insurance, Casualty, Employee Benefits, Entrepreneurship, Sales Management, Team Building, Motorcycle, Term Life Insurance, Commercial Lines, Property, Business, Liability
Education
Dowling College
Bachelors, Business
Zurich North America October 2012 - Present
ESIS March 2006 - October 2012
TIG Specialty Insurance April 2002 - February 2006
Nationwide Insurance January 2000 - January 2001
Skills
Client Retention..., Data Analytics and..., File Reviews, File Presentations, Coaching Staff, Mentoring New Hires, Leadership, Strategic Initiatives, Quality Review Audits, Building Relationships, Strategic Planning, Persuasion, Confidence Building, Decisiveness, Casualty, Claim, Claim Investigation, Casualty Insurance, Commercial Lines, Legal Liability, Liability, Claims Management, Coaching, Commercial Insurance, Employee Benefits, General Insurance, Insurance, Litigation, Performance Management, Professional Liability, Property, Strategy, Subrogation, Training, Underwriting, Workers Compensation, Property
Education
Eastfield College 1994 — 1997
Associates Degree, General Arts and Sciences, 3.63
Hiscox May 2015 - Present
Zurich North America April 2014 - May 2015
Zurich North America June 2013 - April 2014
Golden, Rothschild, et. al. September 2012 - May 2013
U.S. Embassy London January 2012 - April 2012
Skills
International Relations, Political Science, Underwriting, Commercial Insurance, Construction Defect, Commercial Construction..., International..., Property & Casualty..., International Compliance, Insurance Regulatory, Risk Analysis, Country Risk Analysis
Education
London School of Economics and Political Science 2011 — 2012
MSc, International Relations
Dickinson College 2007 — 2011
Bachelor of Arts, Political Science and Religion, magna cum laude
New York University 2014 — 2019
Certificate, Global Affairs, Political Risk/International Development
Loyola University of Chicago 2010 — 2010
n/a, John Felice Rome Center
Academy of St. Elizabeth 2003 — 2007
Zurich North America June 2013 - Present
Zurich Insurance Company 2001 - June 2013
Royal & Sun Alliance Insurance Co. 1998 - April 2001
Safeco Insurance Co. 1994 - 1998
Skills
Casualty, General Insurance, Commercial Lines, Commercial Insurance, Workers Compensation, Liability, Property & Casualty..., Risk Analysis, Risk Assessment, Underwriting, Customer Service, Risk Management
Education
Diablo Valley College 1990 — 1993
A.A., Sociology
Arrowhead General Insurance Agency December 2013 - Present
Zurich North America September 2008 - November 2013
Zurich North America 2006 - 2008
Zurich North America 2005 - 2006
Zurich North America 2001 - 2005
Richard Morton CPA 1996 - 2001
Skills
Financial Reporting, Financial Analysis, Accounting, Insurance, Internal Controls, Account Reconciliation, General Ledger, Financial Modeling, Financial Accounting, Reinsurance, GAAP, Variance Analysis, SAP, Financial Statements, Journal Entries, Statutory Accounting, Property, General Insurance, Process Improvement, Financial Statement...
Education
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA), Accounting
DeVry University-Missouri
Bachelor of Applied Science (BASc), Accounting
DaVita Rx October 2012 - Present
Zurich North America February 2011 - July 2012
Zurich North America August 2006 - February 2011
Zurich North America May 2000 - August 2006
Zurich North America 1995 - 2000
Skills
Process Improvement, Change Management, Operations Management, Insurance, Underwriting, Six Sigma, Property & Casualty..., Project Management, Operational Excellence, Leadership, Cross-functional Team..., Customer Service, Team Leadership, Risk Management, Quality Assurance, Commercial Insurance, Call Centers, Business Process..., Team Building, Workers Compensation, Lean Transformation, Strategic Partnerships, General Insurance, Service Center..., Department Budgeting, KPI Dashboards, Public Speaking, Training, Healthcare, Multi-Site Operations, Profit Center Management, Business Process..., Continuous Improvement, Managing Workflow, Cost Management, Service Level Agreements, Outsourcing Management, Regulatory Requirements, Peer Mentoring, Hiring Personnel, Coaching Staff, Superior Client Service, Innovative Problem..., Staff Retention, Reinsurance, Casualty, Pharmaceutical Industry, Call Center Management, Management, Business Analysis
Education
Elmhurst College
Bachelor of Science (BS), Psychology
Elgin Community College
Associate of Science (AS)
The Body Sculpt Xpress November 2013 - Present
Service Corporation International March 2010 - November 2013
Zurich North America March 2007 - December 2009
Gulf States Financial Services 2004 - 2007
Skills
Sales Management, Strategic Planning, Coaching, Team Building, Customer Service, Account Management, Process Improvement, New Business Development, Leadership Development, Negotiation, Budgets, Training, Microsoft Office, Microsoft Excel, Business Strategy, Change Management, Sales Leadership..., Business Planning, Sales, Public Speaking, Team Leadership, Leadership, Management, Sales Process, Customer Retention, Insurance, Customer Satisfaction, Sales Operations, Operations Management, Business Development, Program Management, Strategy, Employee Training, Marketing, Recruiting, Selling, Contract Negotiation, Marketing Strategy, Profit, Acoustic Guitar, DJ, Direct Sales
Education
Eastern Florida State College 1988 — 1990
Music
Osceola High School 1984 — 1988
Zurich North America April 2007 - Present
Chubb Group of Insurance Companies 2000 - 2007
Education
Drake University
Zurich North America August 2015 - Present
New England Property & Casualty February 2013 - Present
Jumpin' Beans Day School February 2009 - June 2011
Skills
Public Speaking, Teaching, Staff Development, Curriculum Development, Curriculum Design, Adult Education, Program Development, Instructional Design, Classroom, E-Learning, Tutoring, Classroom Management
Education
Southern Connecticut State University 2011 — 2014
Organizational Communication, General, Junior
Eastern Connecticut State University 2011 — 2011
Zurich North America January 2006 - Present
Crawford & Company October 2004 - December 2005
Medical Consultants Network August 2003 - October 2004
Skills
Underwriting, Commercial Insurance, Property & Casualty..., Casualty Insurance, Workers Compensation, Liability, Insurance, General Insurance, Reinsurance, Umbrella Insurance, Risk Management, Claim, Claims Management, Customer Service, Sales, Excess
Education
Dowling College 2006 — 2008
Master of Business Administration (MBA), Corporate Finance
C.W. Post
Bachelor of Science (B.S.), Health Infomation Management
InterContinental Hotels Group (IHG®) May 2015 - Present
PMI Metro Atlanta May 2014 - Present
Bostic Realty and Associates 2014 - Present
Designer Clothes and Things LLC June 2013 - Present
Farmers Insurance October 2012 - May 2014
Zurich North America November 2008 - October 2012
Zurich North America November 2001 - November 2008
Harleysville Insurance May 1998 - November 2001
Skills
People Management, Team Management, Teamwork, Professional Liability, General Liability, Product Liability, Premises Liability, Legal Management, Litigation Management, Customer Relations, Customer Service, Customer Retention, Client Relationship..., Commercial Litigation, Commercial Insurance, Computer Literate, Excel, PowerPoint, Technical Presentations, Management, Legal Liability, Claim, Microsoft Excel, Negotiation, Training, Subrogation, Casualty, Insurance, Commercial Lines, Property Damage, CRM, Property & Casualty..., Liability, Claims Management, General Insurance, Property Management, Real Estate
Education
American Educational Institute 1984 — 1989
Senior Claims Law Associate, Claims Law
Drexel University 1984 — 1989
Bachelor of Science (BS), Psychology
Drexel University 1984 — 1989
Bachelor of Science (BS), Psychology
Zurich North America April 2014 - Present
Affiliated FM June 2010 - March 2014
FM Global October 2006 - June 2010
SKF September 2002 - August 2005
Skills
Insurance, Microsoft Excel, Microsoft Office, Engineering, PowerPoint
Education
The Institutes
Associate in Risk Management
Temple University - Fox School of Business and Management
Master of Business Administration (MBA), International Business
ENPC MBA Paris - ENPC School of International Management
Master of Business Administration (MBA), International Business
University of Cincinnati
Bachelor of Science (BS), Mechanical Engineering
Pacific Advisory Service December 2014 - December 2014
Randstad/Mitsubishi Materials U.S.A. Corporation April 2014 - August 2014
HYUNDAI-WIA Machine America November 2013 - February 2014
St. Hubert's Job and Networking Ministry September 2013 - November 2013
Hanover Township February 2012 - March 2013
Streamwood Job Networking Club April 2010 - February 2012
Elgin Community College 2011 - 2011
DMG / Mori Seiki USA January 2007 - February 2010
Zurich North America December 2001 - April 2006
Omron Electronics March 1997 - September 2001
Skills
Outlook, Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Excel, Salesforce.com, Account Management, Sales, Microsoft Word, Marketing, Time Management, Teamwork, Leadership, SAP, PowerPoint, Team Building, Lotus Notes, Administration, Sales Management, Product Marketing, Purchasing, Networking, Troubleshooting, Quality Assurance, Office Management, Invoice Processing, Public Relations, Goal Oriented, Administrative Duties, Administrative..., Event Planning, Telephone Skills, Kaizen, Process Improvement, Invoicing, Results Oriented, Input Skills, Administrative Support, Attention To Detail, Expenses, Phone Skills, Confirmations, Customer Focus, Documentation, Organizing, Customer Relations, Passport Agent, Expediting, Order Entry, Follow-through Skills
Education
Elgin Community College 2011 — 2011
Computer Classwork
Mori Seiki University 2007 — 2008
Customer Communications
Altamont Community High School
Diploma, General Studies
Zurich North America August 2012 - Present
Zurich North America September 2009 - August 2012
Skills
Spreadsheets, Data Entry, Lotus Notes, Excel, Administration, PowerPoint, Word, Administrative..., Microsoft Word, Customer Service, Microsoft Excel, Microsoft Office, Training, Public Speaking
Education
McHenry County College 2008 — 2009
Associates of Science, General
Eastern Illinois University 2006 — 2008
Family Consumer Science
Walgreens April 2013 - Present
Target January 2013 - April 2013
Target September 2011 - January 2013
Zurich North America May 2010 - August 2010
DLA Piper June 2009 - August 2009
Skills
Business Strategy, Negotiation, Analytics, Business Process, Pricing Strategy, Category Insights, Project Planning
Education
Duke University 2007 — 2011
Bachelor of Arts (B.A.), Political Science and Government
Zurich North America September 2014 - Present
Zurich North America December 2011 - August 2014
Zurich Insurance October 2008 - December 2011
AIG February 2008 - October 2008
AIG May 2005 - February 2008
City of Philadelphia July 1993 - May 2005
Education
Temple University 1998 — 2004
MBA, Finance
Drexel University 1987 — 1993
BS EE, electrical Engineering - Power systems
La Salle College High School 1983 — 1987
Michigan Chamber of Commerce July 2014 - Present
Michigan Chamber of Commerce January 2014 - July 2014
Michigan Chamber of Commerce May 2012 - January 2014
David Chapman Agency, Inc. March 2006 - May 2012
Zurich North America November 2002 - November 2005
Education
Eastern Michigan University 1998 — 2000
Master of Business Administration (MBA)
Olivet Nazarene University 1983 — 1987
Bachelor of Arts (B.A.)
Otis Eastern Service, LLC January 2014 - Present
Broad Reach Safety Services April 2013 - Present
Tetra Tech March 2011 - July 2013
The Delaney Group Inc. ... A Tetra Tech Company May 2009 - March 2011
Zurich North America August 2002 - April 2009
The St. Paul - Fire & Marine August 2000 - August 2002
Reliance Insurance Co. 1997 - 2000
Henkels & McCoy January 1990 - December 1996
Skills
Construction, Construction Management, Construction Safety, Safety Management..., Environmental Awareness, Environmental Compliance, LEED, Program Management, Contract Negotiation, Remediation, Contract Management, Inspection, Environmental..., Risk Assessment, EHS, Risk Management, Occupational Health, Management, Leadership, Training, Project Planning, Contractors, Industrial Hygiene, Industrial Safety, Engineering, Auditing, Process Scheduler, Hazardous Materials, Supervisory Skills, Water, Investigation, Hazard Analysis, Underwriting, Hazardous Waste..., Energy, Project Estimation, Risk Analysis, Subcontracting, Policy, Hazard Recognition, Accident Investigation, Behavior Based Safety, Claims Management, Safety Training, Claim, CPM Scheduling, Emergency Management, Workplace Safety, Fire Safety, Workers Compensation
Education
East Stroudsburg University of Pennsylvania
United States Postal Service August 2011 - December 2013
Zurich North America April 2009 - August 2011
US Army April 2003 - April 2009
Skills
Office Management, Records Management, Event Management, Receptionist Duties, Travel Management, Executive Support
Education
DeVry University 2011 — 2014
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Marsh January 2010 - Present
Zurich North America May 2001 - January 2010
Skills
Employment Practices..., Property & Casualty..., Liability, Legal Liability, Underwriting, Professional Liability, D&O, Casualty, Insurance, Fiduciary, Workers Compensation, Commercial Insurance, Litigation Management, Brokers, Commercial Lines, E, Excess, Casualty Insurance
Education
Drew University 1997 — 2001
Bachelor's degree, A Major in Political Science and Government and a Minor in Spanish
Zurich North America August 2014 - Present
Fremont-Rideout Health Group April 2006 - August 2014
Kauai Restaurant September 2003 - April 2006
Skills
HIPAA, Healthcare Management, Hospitals, Healthcare, Data Entry, Medical Terminology, Physician Relations, Meditech, Medical Records, Healthcare Information..., Microsoft Office, Outlook
Education
DeVry University-California 2012 — 2014
Associate's degree, Health Information/Medical Records Technology/Technician, 3.6 GPA
University of Phoenix 2008 — 2011
Bachelor, Business Accounting
Yuba College 2002 — 2005
Associate of Science (A.S.), Administrative Assistant and Secretarial Science, General
Ally Financial Inc. January 2015 - Present
Maximum Profit Solutions January 2013 - Present
Zurich North America 1999 - 2013
Massey Motor Co. January 1992 - January 1999
Joe Pecheles Automotive 1990 - 1992
ADR/Voyager January 1990 - December 1990
Bob Barbour Honda 1985 - 1989
Skills
Team-oriented, Increased Profitability, Increasing Sales Revenue, Presidents Club, Competitive, Territory Mgmt, Strategic Selling, Strategic Planning, Increased Book 410%, High CSI's, Development Coaching, Market Penetration 94%, Compliance..., Insurance Training, Insurance Background, F&I, Salesforce Training, Menu Selling Expert, Microsoft Applications, Thrives on challenges, Dynamics of Selling, Situational Leadership, Business Acquisition, Risk Compliance, Risk Assessment, Risk Management, Loss Prevention, Account Management..., Relationship Driven, Relationship Management, Property & Casualty..., Sales Force Development, Automotive, Automobile, Strategic Consulting, Relationship Marketing, Leadership, Account Management, Customer Service, Dealers, Negotiation, Profit, Sales, Sales Management, Sales Process, Selling Skills, Team Building, Training, Workers Compensation
Education
East Carolina University
Lenoir Community College
Career Education Corporation June 2009 - Present
Kelly Services May 2008 - March 2009
Siemens IT Solutions January 2005 - April 2008
ASAP Software October 2003 - January 2005
Zurich North America February 2001 - March 2003
Skills
ITIL, Incident Management, IT Asset Management, Vendor Management, Data Center, IT Management, Process Improvement, Information Technology, Change Management, Active Directory, IT Operations, SharePoint, Project Management, Networking, Windows, IT Service Management, Troubleshooting, Software Documentation, Team Leadership, Computer Hardware, Servers, Windows Server, VMware, SDLC, Security, XP, Virtualization, Windows 7, Disaster Recovery, Technical Support, Management, Visio, Hardware, System Administration, Enterprise Software, Infrastructure, Cloud Computing, Network Administration, Network Security, Help Desk Support, Cisco Technologies, System Deployment, Microsoft Exchange, HP, IT Strategy, VPN, Microsoft Certified..., Citrix, Microsoft Technologies, SCCM
Education
Roosevelt University 2000 — 2002
Masters Degree, Information Systems
Eastern Illinois University 1995 — 1998
Bachelor of Science, Family and Consumer Sciences
Zurich North America July 2013 - Present
Zurich North America October 2011 - July 2013
Zurich North America January 2011 - November 2011
Zurich North America October 2006 - January 2011
Zurich North America May 2005 - October 2006
Zurich North America January 2003 - May 2005
Zurich North America July 2002 - January 2003
ARTHUR ANDERSEN (Official) 2000 - 2002
K-Plus Engineering March 1998 - May 2000
Skills
Insurance, Claim, Change Management, Property, Vendor Management, Claims Management, Process Improvement, Business Analysis, Team Building, Underwriting, Management, Strategy, Property, Project Management, Risk Management, Program Management, Analysis, Business Process, Data Analysis, Risk Assessment, Finance, Outsourcing, Business Process..., Forecasting, Liability, Auditing, Property & Casualty..., Due Diligence, Reinsurance, General Insurance, Enterprise Risk..., Financial Risk, Governance
Education
Northwestern University School of Law 1997 — 1998
Visiting Student, Law
University of Richmond School of Law 1995 — 1998
JD, Law
Dickinson College 1990 — 1994
BA, Fine Arts
DISYS May 2013 - June 2014
CWB Services March 2012 - April 2013
Prostaff Temporary Agency January 2012 - March 2013
Manpower Staffing September 2010 - March 2011
Zurich North America January 2007 - July 2010
Skills
Microsoft Office, Lotus Notes, Outlook, SAP, AS400, Multitasker, Fast Learner, Administrative Support, Data Entry, Customer Service, Telephone Skills, Word, PowerPoint, Excel, Access, Scheduling, Scanners, Spreadsheets, Typing, Microsoft Office 2007, HTML, Office Management, Invoicing, Administrative...
Education
DeVry University's Keller Graduate School of Management-Missouri 2011 — 2013
Master of Business Administration (M.B.A.), Human Resources Management and Services
DeVry University 2009 — 2011
Bachelors, Technical Management; Criminal Justice
Colony Specialty Claims Manager, Umbrella/ExcessACE GroupApril 2012 - Present
ACE Group June 2009 - April 2012
Zurich North America August 2007 - June 2009
Zurich North America May 2006 - August 2007
Zurich North America April 2003 - May 2006
Zurich North America May 2001 - April 2003
Fireman's Fund Insurance Company May 2000 - May 2001
Skills
Management, resolution..., Litigation Management, Property & Casualty..., Claim, Claims Management, Insurance Law, Liability, Casualty, Litigation, Mediation, General Insurance, Insurance, Legal Liability, Underwriting, Commercial Insurance, Property Damage
Education
Dowling College 1987 — 1992
Bachelor's degree, History
Advanced Technology Services September 2014 - Present
ATS (Advanced Technology Services) July 2011 - Present
JPMorgan Chase February 2006 - July 2011
Advocate Health Care October 2001 - February 2006
Zurich North America September 2000 - October 2001
Skills
Sourcing, Applicant Tracking..., Customer Relations, Negotiation, Talent Acquisition, Full-cycle Recruiting, Onboarding, Technical Recruiting, Hiring, Recruitment/Retention, Team Building, Interviewing, Coaching, Problem Solving, Recruiting, Candidate Generation, Candidate Retention, Passive Candidate..., Qualifying Candidates, Closing Candidates, High-volume Recruiting, Interviewing Skills, Talent Pipelining, Taleo, CRM databases, Manage Client..., Social Media, Resume Writing, Customer Service, Personnel Management, New Hire Orientations, Job Fairs, Temporary Placement, CRM, Vendor Management, Internet Recruiting, Human Resources, Networking, Interviews, Screening Resumes, Staffing Services, Contract Recruitment, Employee Engagement, Management, Employee Relations, Employer Branding, Talent Management, Permanent Placement, Workforce Planning, College Recruiting
Education
Keller Graduate School of Management of DeVry University 2002 — 2005
MHRM, Human Resource Management
Eastern Illinois University 1995 — 1997
BS, Psychology
AIRS
Certified Internet Recruiter
Zurich North America January 2013 - Present
Roosevelt University August 2011 - May 2013
AT&T May 2012 - January 2013
Bobo Strategy June 2012 - July 2012
St. Celestine Church June 2003 - June 2012
Dominican University January 2009 - May 2011
My Self 2003 - 2011
Aéropostale May 2009 - September 2009
City of Chicago June 2006 - August 2006
Skills
SAS, Minitab, Excel, Analytical Skills, Actuarial Exams, Actuarial Science, Mathematics, SPSS, Microsoft Office, Pivot Tables, Time Series Analysis, Microsoft Excel, Time Management, Economics, Data Analysis, Insurance
Education
Roosevelt University 2011 — 2013
M.S., Actuarial Science, 3.93
Dominican University 2007 — 2011
BS, Mathematics; Minors: Economics, Accounting, Business Admin., 3.95
Spherion August 2015 - Present
Zurich North America June 2012 - August 2012
Zurich Insurance May 2011 - July 2011
Lake Zurich CUSD 95 June 2010 - July 2010
Skills
Microsoft Word, Microsoft Excel, Strategy, Actuarial Science, Data Analysis, Critical Thinking, Social Media, Public Speaking, Facebook, Microsoft Office, PowerPoint, Access, Leadership, Social Networking, Time Management
Education
Semester at Sea 2013 — 2014
Drake University 2010 — 2014
Bachelor of Science, Business Administration Actuarial Science and Finance Major
Lake Zurich High School 2007 — 2010
High School Diploma
Zurich North America February 2000 - Present
ComEd December 1998 - February 2000
Kemper Insurance May 1990 - December 1998
North Shore Magazine August 1988 - May 1990
Crain Communications May 1986 - August 1988
Skills
Crisis Communications, Internal Communications, Corporate Communications, Strategic Communications, Editing, Blogging, Copy Editing, Marketing, Management, Leadership, Change Management, Employee Engagement, Publications, Speech Writing, Thought Leadership, Crisis Management, Content Development, Intranet, Web Content Management, Communication Training, Communications Planning, Corporate Social...
Education
Drake University 1978 — 1982
News-Editorial Journalism, Double-minor in English and Political Science.
Arthur J. Gallagher & Co. October 2014 - Present
Zurich North America November 2013 - August 2014
Northwestern Mutual November 2009 - May 2013
APS Healthcare in Brookfield, WI May 2009 - August 2009
APS Healthcare in Brookfield, WI May 2008 - April 2009
Milwaukee County 2006 - 2008
Froedtert Hospital 2003 - 2006
Los Alamos National Laboratory 2002 - 2002
IBM 2001 - 2001
Comark 1999 - 2000
Skills
Business Analysis, ITIL, Change Management, Requirements Analysis, Project Planning, Microsoft Office, Risk Management, Project Management, PMO, SDLC, Project Execution, Project Initiation, Scope Management, Project Control, Schedule Development, Resource Allocation, Process Engineering, Business Process, Business Case, Stage-Gate, Requirements Gathering, Team Leadership, Consensus Builder, Budget Management, MS Project, Visio, Project Implementation, Adobe Acrobat, Adobe Creative Suite, Staff Mentoring, Project Portfolio..., Risk Mitigation, Risk Analysis, Issues Management, Organizational Change, Communications Planning, Project Reporting, Resource Management, Financial Tracking, Management Presentations, Status Reporting, Project Estimation, PMI, PMBOK, Incident Management, Service Desk, Configuration Management, Change Control
Education
University of Oklahoma 1977 — 1977
M.A., Sociology
Drake University 1973 — 1977
B.A., Sociology
GreenLease Capital August 2015 - Present
Keystone Power Holdings, LLC February 2015 - Present
G2Spectra Chile SpA April 2013 - Present
G2Spectra, LLC April 2012 - Present
Broadlands Financial Group August 2009 - April 2012
Broadlands Financial Group, LLC August 2007 - August 2009
HM Exchequer, LLC March 2003 - August 2007
Zurich North America April 2002 - April 2003
Shoemaker Construction Co. January 2002 - April 2002
Shoemaker Construction Co. October 1995 - December 2001
Education
Drexel University
BS
Valley Forge Military Academy & College 1982 — 1988
High School Diploma
The Haverford School
Zurich North America January 2003 - Present
Dealer Finance Solutions April 2002 - December 2002
Rothrock Chevrolet April 2000 - March 2002
Meissner Chevrolet November 1990 - March 2000
Skills
Management, Customer Service, Sales, Sales Management, Project Management, Business Strategy, Team Building, Change Management, Marketing, Process Improvement, Business Development, Business Planning, Customer Retention, Customer Satisfaction, Insurance, Finance, Negotiation, Sales Process, Underwriting
Education
Drexel University
Saint Joseph's University
Griffin Insurance Agency 2014 - Present
Lake Norman Chrysler Dodge Jeep Ram 2012 - 2013
Everhart Honda 2011 - 2012
Zurich North America 2010 - 2011
Greenpoint Ins Group/Harper Agency 2004 - 2010
Performance Inc 1997 - 2004
Skills
Commercial Insurance, Workers Compensation, Property & Casualty..., Home Owners Insurance, Personal Lines Auto, Business Insurance, Sales Prospecting, Umbrella Insurance, Property & General..., Sales Process, Computer Network..., New Business Development, Computer Hardware, Computer Software, B2B Marketing, Sales Operations, Insurance, Customer Service, Sales, Sales Management, Customer Satisfaction, Team Building, Customer Retention, Marketing
Education
ECPI College of Technology
Networking, Computer Technology/Computer Systems Technology
Zurich North America July 2010 - Present
Allstate July 1998 - July 2010
Society of Insurance Research (SIR) January 2009 - December 2009
Kemper Insurance Companies September 1988 - July 1998
Hanover Insurance 1984 - 1987
Skills
Property & Casualty..., Insurance, Underwriting, General Insurance, Commercial Insurance, Casualty, Claim, Liability, Process Improvement, Product Management, Community Outreach, Product Development, Compliance, Reinsurance, Workers Compensation, Risk Management, Commercial Lines, Actuarial Science, Analysis, Financial Services, CPCU, Enterprise Risk..., Ministry Development, Public Speaking, Mission Work, Volunteer Management, Volunteer Recruiting, Ministry Leadership, Volunteering, Casualty Insurance
Education
Eastern Illinois University 1979 — 1983
BA, Economics
Zurich North America July 2013 - Present
CCH, Wolters Kluwer Law & Business 2005 - 2012
CCH, Wolters Kluwer Law & Business 2001 - 2005
CCH, Wolters Kluwer Law & Business 1998 - 2001
CCH, Wolters Kluwer Law & Business 1996 - 1998
Skills
Operating Systems, MS Office Applications, Programming Languages..., QTP, Quality Center, Test Automation, Test Planning, Regression Testing, Software Quality..., Test Cases, User Acceptance Testing, Defect Tracking, Manual Testing, Performance Testing, System Testing, SDLC, Microsoft Office, SQL, Testing, Unix, Quality Assurance, Software Documentation, Databases
Education
DeVry University-Illinois 1992 — 1997
Bachelor's degree, Computer Science
Transitions Hospice 2015 - Present
SOS Technologies September 2008 - Present
Zurich North America August 2013 - March 2015
Cadence Health April 2012 - August 2013
Comprehensive Health and Safety Education 2005 - 2008
Sherman Health 1995 - 2005
Skills
Inpatient, Time Management, BLS, Nursing, Patient Advocacy, ACLS, Public Speaking, Epic Systems, Healthcare, Patient Safety, Hospitals
Education
Eastern Illinois University
BS Community Health, MA Gerontology
Elgin Community College
Associate Degree Nursing
Palatine
Larry H. Miller Dealerships July 2015 - Present
Zurich North America December 2012 - December 2014
Randstad September 2012 - December 2012
Starbucks June 2011 - September 2012
Currently Seeking Work September 2010 - February 2012
Starbucks Coffee Company June 2008 - July 2010
Skills
Customer Service, Workers Compensation, Claim Intake, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Project, Leadership, Time Management, Teamwork, Customer Satisfaction, Management, Training, Retail, Data Entry, Research, Cashiering, Public Speaking, Social Networking, Inventory Management, Coffee, PowerPoint
Education
DeVry University 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Human Resources Development
DeVry University
Bachelor of Applied Science (B.A.Sc.), Human Resources Management/Personnel Administration, General
HDI-Gerling America Insurance Company November 2012 - Present
W.R. Berkley Corp. / Clermont Specialty Managers, Ltd. March 2010 - February 2012
Hanover Insurance June 2006 - August 2009
St. Paul Travelers Insurance May 2001 - June 2006
XL Specialty Insurance Company (fna Intercargo Insurance Company) November 1997 - December 2000
Zurich North America 1986 - 1997
Skills
Commercial Insurance, Underwriting, Risk Management, Creative Problem Solving, Business Analysis, Project Management, Product Development, New Business Development, Commercial Packages, Inland Marine, Licensed Property &..., Financial Statement..., Developing Spreadsheet...
Education
Indiana University Bloomington
Master of Business Administration (M.B.A.)
Eastern Illinois University
BS, Business Administration, Finance
Zurich North America August 2015 - Present
Zurich North America August 2011 - Present
The World Bank June 2010 - August 2010
Empowerment Microfinance Institution Ltd. March 2009 - June 2009
Value Team - Value Partners Group January 2008 - December 2008
CeLIM Zambia October 2006 - October 2007
Value Team - Value Partners Group October 2005 - September 2006
Nextmedia Lab October 2003 - September 2005
Italian universities May 2002 - September 2005
Skills
Management Consulting, Strategy, Business Analysis, Business Strategy, Project Management, Program Management, IT Strategy, Strategic Planning, Competitive Analysis, Business Process..., Data Analysis, Business Development, Analytics, Entrepreneurship, Management
Education
Duke University - The Fuqua School of Business 2009 — 2011
Master in Business Administration, Strategy, Enterpreneurship
Libera Università di Lingue e Comunicazione IULM 2002 — 2004
Second cycle degree, Journalism, Publishing and Multimedia
Libera Università di Lingue e Comunicazione IULM 1998 — 2002
First Cycle Degree, Communications, Advertising and Mass Media
Zurich North America June 2014 - Present
Terrace View Event Center 2012 - May 2014
Dordt College January 2011 - May 2014
Casey's Bakery and Deli October 2008 - May 2014
Zurich North America May 2013 - August 2013
Education
Dordt College 2010 — 2014
Bachelor's degree, Actuarial Science, Finance, Accounting
Dordt College, Sioux Center 2010 — 2014
Bachelor's Degree, Actuarial Science; Accounting; Business Administration: Finance
Zurich North America September 1996 - Present
Skills
Insurance Regulatory, International Business, Reinsurance, Property & Casualty..., Commercial Insurance, Financial Risk, Insurance, Risk Management
Education
Drake University Law School
Michigan State University
U.S. Bank July 2014 - Present
Zurich North America July 2012 - July 2014
One Zero One Solutions March 2009 - July 2012
Innovative Systems Group June 2011 - April 2012
Suburban Bank and Trust Company December 2006 - March 2009
Suburban Bank and Trust Company April 2000 - December 2006
Suburban Bank and Trust Company December 1997 - April 2000
Suburban Bank and Trust Company August 1996 - December 1997
Skills
Business Resumption, Network Security, Technical Writing, Compliance, Banking, Network Administration, Report Writing, Security, Documentation, Consultancy, Disaster Recovery, Policy, Team Building, Administration, Customer Relations, Strategic Planning, Problem Solving, Business Strategy, Account Management, Microsoft Office, Telecommunications, Technical Recruiting, Social Media, Writing, Hardware, Vendor Management, Switches, Active Directory, Software Documentation, Customer Service, Management, System Administration, Computer Security, Leadership, Risk Assessment, CISSP, Information Technology, Vulnerability Management, Information Security, PCI DSS, Information Security..., Business Continuity, Governance, IT Management, Application Security, IT Strategy, Data Security, CISA, Data Loss Protection, Consulting
Education
Northwestern University 2015 — 2017
Master’s Degree, Master's of Science in Information Technology
DeVry University 2001 — 2006
Bachelor of Science, Network and Communications Management
Marian Central Catholic High School 1990 — 1994
Zurich North America September 2015 - Present
Allstate July 2009 - September 2015
CTAFC FCU July 2013 - February 2015
Bank of America April 2005 - February 2009
jewel-osco January 2001 - January 2005
Skills
Excel, Customer Service, Access, PowerPoint, Word, Outlook, Forecasting, Microsoft Office, Insurance, Problem Solving, Customer Relations, Process Improvement, Financial Analysis, Microsoft Excel, Accounting, Microsoft Word, Account Reconciliation, Budgets, Analysis, Training, Team Building, Management, Strategy, Banking, Strategic Planning
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Master of Accounting and Financial Management, Accounting and Finance
Keller Graduate School of Management of DeVry University 2009 — 2011
MASTERS DEGREE, BUSINES ADMINISTRATION2011; Finance
DeVry University 2007 — 2009
BACHELOR OF SCIENCE DEGREE, BUSINESS ADMINISTRATION2009; Finance
Zurich North America December 2013 - Present
Zurich North America October 2011 - December 2013
Zurich North America December 2009 - October 2011
KinderCare Learning Center August 2008 - December 2009
ProPeru Service Corps May 2009 - July 2009
Skills
Customer Service, Data Entry, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Lotus Notes, Analysis, Risk Management
Education
Roosevelt University 2011 — 2013
Masters, Human Performance Improvement
Eastern Illinois University 2004 — 2009
Bachelor's, Health Studies
Zurich North America July 2014 - Present
Wells Fargo Home Mortgage February 2013 - July 2014
Wells Fargo June 2010 - February 2013
Wells Fargo June 2002 - June 2010
Dovenmuehle Mortgage September 1998 - April 2002
GE Capital October 1997 - May 1998
C/J Research January 1993 - October 1997
Education
Drake University
Harper College
Zurich North America 2015 - Present
Towers Watson May 2014 - August 2014
Skills
Actuarial Science, VBA, Financial Modeling, Quantitative Finance, ALM, Economic Capital, Valuation, Solvency II, Quantitative Analytics, Pensions, SAS, Financial Risk, Probability
Education
Duke University 2011 — 2015
Bachelor of Science (B.S.), Mathematics, Finance
University of Oxford 2013 — 2013
Public Policy & Philosophy
Northern Trust Corporation July 2015 - Present
CliftonLarsonAllen January 2015 - May 2015
Zurich North America May 2014 - August 2014
MidAmerican Energy May 2013 - September 2013
The Weitz Company May 2012 - November 2012
Drake University February 2012 - May 2012
Skills
Excel, Budgeting, Oral Communications, Word, Accounting, Economics, Microsoft Excel, Budgets, Microsoft Word, Training, Management, Data Analysis, Research, Customer Service, Finance, Time Management, PowerPoint, Microsoft Office, Public Speaking, Financial Analysis, Insurance, VBA, Communication, Investments
Education
Drake University 2011 — 2015
Bachelor of Science (BS), Finance, Senior
Dundee Crown High School 2007 — 2011
CFA Institute
2015 Level I Candidate in the CFA Program
Kemper Preferred March 2013 - Present
Kemper Preferred September 2012 - March 2013
Kemper Preferred October 2004 - September 2012
Zurich North America April 2000 - October 2004
R & D Technology November 1998 - April 2000
Tricom Communications, INC February 1998 - November 1998
Skills
Management, Project Management, Business Analysis, Software/Procedural..., Qualitative Research, Quality Assurance, Internal Audit, Visio, Vendor Management, Software Documentation, SharePoint, Property, Process Improvement, Analysis, Insurance
Education
Harper College 1996 — 1997
Eastern Illinois University 1990 — 1993
Zurich North America January 2015 - Present
Zurich North America January 2015 - Present
Cavignac & Associates May 2010 - November 2014
Nationwide Insurance October 1995 - May 2010
Fireman's Fund Insurance Company May 1989 - October 1994
Insurance Company of The West November 1984 - May 1989
Skills
Team Builder and Leader, Trusted Client..., Attention to Detail, Excellent Financial..., In-depth Knowledge of..., Problem Solver/Decision...
Education
Dordt College 1977 — 1981
Bachelor of Arts (B.A.), Business Administration
Escondido High School 1970 — 1974
Medline Industries August 2006 - Present
Morrell March 2005 - May 2006
Riverside Publishing March 2001 - March 2005
Zurich North America September 2000 - March 2001
Scholastic November 1998 - June 2000
TJX October 1989 - May 1999
Skills
Sales Operations, Account Management, Customer Service, Medical Devices, Management, Healthcare, Leadership, Process Improvement, Sales, Team Building, Sales Management, Cross-functional Team..., Hospitals
Education
DeVry University 1991 — 1993
Associate’s Degree, Business/Commerce, General
Lyons Township High School (LT) 1987 — 1991
High School
L&D Document Retrieval, Inc November 2007 - Present
Zurich North America April 2000 - July 2007
Fusco, Brandenstein & Rada September 1996 - April 2000
Education
Dowling College
Bachelor's degree, Accounting and Finance
Zurich North America February 2014 - Present
Zurich North America February 2008 - February 2014
Zurich North America September 2000 - February 2008
Kelly, McLaughlin & Foster May 1988 - September 2000
Education
Duquesne University School of Law 1986 — 1989
Doctor of Law (J.D.), Law
LaSalle University, Philadelphia, PA, USA 1982 — 1986
Bachelor of Arts (B.A.), English Language and Literature, Political Science
Zurich North America August 2014 - Present
Knowles Electronics February 2013 - November 2013
Walgreens November 2012 - January 2013
Plexus Corp (Gold Star Solutions) August 2012 - October 2012
Casey’s General Store April 2012 - August 2012
Self employed January 2008 - February 2011
Data Doctors July 2007 - January 2008
Verizon Wireless March 2007 - July 2007
Insight Direct September 2003 - June 2006
Kirk Homes April 1993 - September 2003
Skills
Computer Hardware, Hardware Diagnostics, Troubleshooting, Servers, Hardware, XP, Software Installation, System Administration, Operating Systems, Technical Support, Microsoft Office, IT Service Management, TCP/IP, Network Design, Windows Vista, Integration, Linux, Computer Repair, Routers, Customer Service, Networking, Switches, Citrix, A+ Certified, Antivirus, Visual Basic, Laptops, Wireless Networking, LAN-WAN, Access, Norton Ghost, Active Directory, Quality Assurance, Electronics, Windows XP, Cabling, Wireless, Software Documentation, Help Desk Support, Printers, Windows 7, Testing
Education
DeVry University 2004 — 2006
N/A, Networking and VoIP
Elgin Community College 1994 — 1995
W. R. Berkley Corporation June 2014 - Present
W.R. Berkley June 2012 - June 2014
Lutheran Life Communities January 2012 - June 2012
HARCO National Insurance Company May 2009 - April 2011
HARCO National Insurance Company June 2004 - May 2009
2004-2009 June 2004 - May 2009
Zurich Insurance January 2001 - June 2004
ZURICH NORTH AMERICA January 2001 - January 2002
FREMONT COMP March 2000 - December 2000
CIGNA Group Insurance 1982 - 1994
Skills
Underwriting, SERFF, Legal Liability, Casualty, Customer Service, Risk Management, Property & Casualty..., Liability, Commercial Insurance, Team Building, Insurance, Claim, Analysis, Brokers, General Insurance, Workers Compensation
Education
Argosy University Schaumburg 2011 — 2013
Psychology
Westwood College 2006 — 2007
Diploma, Medical Assisting
Dominican University
Psychology
Dominican University
Psychology Curriculum
OTHER TRAININGILLINOIS STATE UNIVERSITY
Music Therapy Curriculum
Zurich North America November 2013 - Present
Schwarz Insurance Agency April 2003 - November 2013
Aflac 2002 - 2003
Hellenbrand Inc 2001 - 2002
Top Promotions 2000 - 2001
Urso Motors 1998 - 2000
Skills
Property & Casualty..., Commercial Insurance, Insurance, General Insurance, Workers Compensation, Legal Liability, Umbrella Insurance, Commercial Lines, Term Life Insurance, Casualty, Liability, Whole Life, Underwriting, Health Insurance, Claim, Employment Practices..., Life Insurance, Disability Insurance, Homeowners, Health Savings Accounts, D&O, Casualty Insurance
Education
Edgewood College 2007 — 2009
Bachelor of Business Administration, Business
Madison Area Technical College 2000 — 2001
Associate of Liberal Arts, General Studies
Waunakee High School 1996 — 1999
Computer Science Corporation March 2010 - Present
Computer Science Corporation 2010 - Present
Zurich North America February 2008 - April 2010
Zurich North America August 2003 - February 2008
Amitron Corporation 1996 - 2003
Skills
Project Management, ITIL, Management, Data Center, PMP, Disaster Recovery, IT Strategy, IT Service Management, Vendor Management, Program Management, Project Portfolio..., Service Delivery, IT Management, PMO, Project Delivery
Education
Drexel University
Business Administration and Management, General
Zurich North America June 2015 - Present
Gamma Iota Sigma May 2014 - Present
Johnson & Johnson Insurance May 2014 - August 2014
Comela Restaurant June 2008 - June 2010
Skills
Risk Management, Underwriting, Team Leadership, Property, PowerPoint, Microsoft Excel
Education
East Carolina University 2011 — 2015
BSBA, Insurance and Risk Managment, Magna Cum Laude
East Carolina University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Risk Management & Insurance
Experian Marketing Services September 2011 - Present
Susman Heffner & Hurst LLP November 2010 - September 2011
Zurich North America July 2007 - November 2009
Zurich North America November 2003 - July 2007
New Frontier Amusements, Inc. May 2001 - May 2003
Incredible Technologies, Inc. August 1998 - May 2001
AC Nielsen Company April 1998 - August 1998
Equity Management, Inc. March 1991 - August 1997
Muscular Dystrophy Association December 1988 - December 1990
Skills
Process Improvement, Training, CRM, Strategy, Management, Analysis, Marketing, Strategic Planning, Marketing Strategy, Analytics, Sales, Customer Service, Operations Management, Business Intelligence, Outlook, Public Speaking, Microsoft Excel, Fundraising
Education
Harper College 2010 — 2012
Paralegal Certification, Paralegal Studies
Eastern Illinois University 1984 — 1986
B. A., Journalism
MacCormac College 1982 — 1984
Associates, Travel & Hospitality Management
Naperville Central High School 1979 — 1982
English
Zurich North America November 2012 - Present
Paychex, Inc. March 2011 - November 2012
Paychex, Inc. July 2006 - March 2011
US Cellular September 2005 - July 2006
Copresco April 1995 - September 2005
Skills
Garnishments, Multi-State Sales Tax, Benefits Administration, HRIS, Employee Benefits, Payroll Taxes, Payroll, Employee Relations, Human Resources, PEO, Time & Attendance, Onboarding, Training, ADP Payroll, Core Payroll, Customer Retention, Tax Returns, Applicant Tracking..., Leadership, Deferred Compensation, Management, Time Management, Customer Service, Workers Compensation, Performance Management, Employee Training, Customer Satisfaction, Cold Calling, Process Improvement
Education
DeVry University 1998 — 2002
Bachelor's degree, Telecommunications Management, 3.5
University of Illinois at Chicago 1988 — 1990
Liberal Arts/Economics
Aon Hewitt October 2013 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2013 - September 2013
Zurich North America March 2008 - March 2013
IBM/FileNet September 2001 - March 2008
Hewlett-Packard 1996 - 2001
Skills
FileNet, Enterprise Content..., Document Management, AIX, ITIL, Business Continuity, Business Continuity..., Disaster Recovery, Risk Analytics, Business Impact Analysis, Windows Server, DB2, IT Service Management, Troubleshooting, Servers, Enterprise Architecture, Cloud Computing, Project Management, HP, SOA, Websphere, Operating Systems, Solution Architecture, Solaris, Business Analysis, Unix, Business Process, IT Strategy, Integration, IBM AIX
Education
DeVry University-Illinois 1993 — 1996
B.S., Electronic Engineering Technology
DRII
Zurich North America June 2007 - Present
The Hartford June 1997 - May 2007
Education
Drake University 1993 — 1997
Zurich North America July 2015 - Present
Zurich North America November 2014 - June 2015
Zurich North America April 2010 - November 2014
Zurich North America August 2003 - April 2010
AIG American General April 2000 - August 2003
MMI Companies November 1990 - March 2000
Skills
Insurance, Property & Casualty..., Underwriting, Commercial Insurance, Professional Liability, General Insurance, Liability, Legal Liability, Casualty, Commercial Lines
Education
Eastern Illinois University 1982 — 1986
B.A., Political Science, Economics
New Trier High School 1978 — 1982
H.S., College prep
Zurich North America January 2009 - Present
Education
Eastern Illinois University 1977 — 1981
Zurich North America 2005 - Present
Skills
Insurance, Commercial Insurance, Property & Casualty..., Process Improvement, General Insurance, Business Analysis, Business Process..., Vendor Management, Lean Thinking, Lean Tools, Lean Transformation, Lean Operations, Business Process Mapping, Microsoft Excel, Access Database, Claim, Software Documentation, Liability, Account Reconciliation, Underwriting, Accounting, Process Management
Education
Eastern Illinois University 2000 — 2004
Bachelor of Science in Business, Computer Information Systems
Julian Agency, Inc. and Julian Insurance Agency, LLC August 2002 - Present
Zurich North America July 2001 - July 2002
HCC Insurance December 1999 - July 2001
W.R. Berkley Corp. January 1995 - October 1998
GMAC/Motors Insurance Corp. July 1993 - December 1994
Liberty Mutual Insurance July 1985 - July 1993
Skills
Property & Casualty..., Insurance, Commercial Insurance, Workers Compensation, Life Insurance, Strategic Planning, Small Business, Long-term Care, Retirement Planning, Customer Service, New Business Development, Management, Process Improvement, Sales Management, Account Management, Sales, Team Building, Business Development, Start-ups
Education
Eastern Michigan University 1991 — 1993
MBA, International Business
University of Missouri-Rolla 1980 — 1985
Bachelor of Science, Engineering Management
Selective Insurance Company of America June 2003 - Present
Zurich North America May 1997 - May 2003
Ernst & Young June 1996 - May 1997
National Council on Compensation Insurance June 1991 - June 1996
Skills
Insurance, Property & Casualty..., Actuarial Science
Education
Drew University 1987 — 1991
B.A., Mathematics
Bennett, Bricklin & Saltzburg, LLC August 2011 - May 2015
Houston Harbaugh June 2011 - August 2011
Swartz Campbell April 2011 - June 2011
Zurich North America August 2001 - August 2009
Skills
Litigation, Westlaw, Employment Law, Legal Research, Civil Litigation, Document Review, Legal Assistance, Courts, Litigation Support, Legal Writing, Appeals, Commercial Litigation, Mediation, Personal Injury, Torts, Trials
Education
Eastern Michigan University 1986 — 1988
Telcommunications and Film
Zurich North America September 2015 - Present
Zurich North America December 2011 - September 2015
Zurich North America June 1995 - December 2011
Home Insurance Company February 1993 - June 1995
Tippecanoe Insurance Agency March 1992 - December 1992
Zurich Insurance August 1986 - February 1992
Northbrook Insurance Company July 1985 - August 1986
Crum & Forster June 1979 - July 1985
Skills
Casualty, Underwriting, Excess, Liability, Umbrella Insurance, Property & Casualty..., Legal Liability, Professional Liability, Commercial Lines, Commercial Insurance, General Insurance, D&O, Casualty Insurance
Education
Duquesne University 1986 — 1990
MBA, Masters of Business Administration
Westminster College (PA) 1975 — 1979
BA, Accounting
Marsh July 2014 - Present
AIG July 2013 - July 2014
Zurich North America May 2011 - April 2013
Zurich North America December 2005 - August 2009
Skills
Property & Casualty..., Underwriting, Commercial Insurance, Commercial Lines, Casualty, General Insurance, Claim, Liability, Reinsurance, Professional Liability, Legal Liability, Insurance
Education
Drexel University
Inpoint, an Aon company November 2012 - Present
Zurich North America August 2009 - October 2012
Zurich Financial Services July 2007 - July 2009
Zurich North America 2004 - 2007
Zurich North America 2001 - 2004
Zurich North America 1998 - 2001
Aerojet August 1997 - March 1998
Aerojet April 1991 - August 1997
Kleinfelder April 1984 - April 1991
Kleinfelder 1984 - 1991
Skills
Process Improvement, Business Process..., Program Management, Insurance, Claim, Project Management, Management, Quality Assurance, Strategic Planning, Liability, Project Planning, Budgets, Auditing, Strategy, Coaching, Risk Management, Change Management, Business Analysis, Claims Management, Litigation, Negotiation, Workers Compensation, Team Building, Brokers, Casualty, General Insurance, Property & Casualty..., Litigation Management, Risk Assessment, Legal Liability, Reinsurance, Analysis, Commercial Insurance, Underwriting, D&O, Commercial Lines, Professional Liability, Financial Risk, Enterprise Risk..., Employment Practices..., Captives, Excess, Health Insurance, Employee Benefits, Executive Management, Business Transformation, Insurance Law, Claim Investigation, Actuarial Science, Umbrella Insurance
Education
Keller Graduate School of Management of DeVry University 1998 — 2008
MBA/MPM, Business, Project Management
University of California, Davis 1986 — 1989
MS, Water Chemistry
Duke University
BA, Public Policy/Economics/Geology
Barclays Investment Bank May 2013 - Present
Zurich North America November 2011 - April 2013
Zurich Financial Services North America March 2010 - November 2011
Zurich Financial Services May 2007 - March 2010
i-Deal International September 2006 - September 2007
Skills
Insurance, Reinsurance, Underwriting, Solvency II, Risk Management, General Insurance, Enterprise Risk..., Financial Analysis, Strategic Financial..., Financial Risk, Financial Reporting, IFRS, Portfolio Management, Financial Modeling, Internal Controls, Corporate Finance, Consolidation, Shared Services, Accounting, Investments, Capital Management, Treasury Management, Strategy, Treasury
Education
CFA Institute 2008 — 2012
CFA Award
Drexel University - LeBow College of Business 2004 — 2006
MBA, Finance
Zurich North America February 2014 - Present
Skills
Risk Management, Process Improvement, Organizational..., Workers Compensation, Insurance, Claim, Claims Management, Litigation Management, Healthcare, General Insurance, Policy, Customer Service, Liability, Health Insurance, Employee Benefits, Commercial Insurance, Leadership, Microsoft Excel, Analysis, Team Building, Employee Relations, Claim Investigation, Human Resources, Negotiation, Outlook, Claims Handling, Legal Liability, Casualty, Subrogation, Claims Resolution, Workers' Compensation..., Professional Liability, Casualty Insurance
Education
Eastern University 2008 — 2011
MBA, Healthcare Administration
Lincoln University 2003 — 2007
Bachelor of Science, Finance & Banking, Political Science
Zurich North America January 2014 - Present
Zurich North America July 2012 - December 2013
Allstate June 2011 - July 2012
Zurich Financial Services November 2008 - June 2011
Zurich Financial Services January 2007 - December 2008
Zurich Financial Services November 2003 - December 2006
CNA Insurance March 2002 - November 2003
State Farm Insurance July 2000 - March 2002
State Farm Insurance March 1995 - July 2000
Education
Drake University 1989 — 1993
Business and Administration, Marketing, Management, Accounting
Berkshire Hathaway Specialty Insurance May 2015 - Present
Zurich North America November 2008 - May 2015
XL Design Professional October 2005 - November 2008
Zurich North America March 2004 - October 2005
ECS/XL February 1999 - March 2004
CSI/ECS Risk Control April 1994 - February 1999
Woodward-Clyde Consultants October 1990 - April 1994
Dames & Moore July 1989 - October 1990
Woodward-Clyde Consultants March 1985 - July 1989
Skills
Professional Liability, Risk Management, Underwriting, Reinsurance, Liability, Commercial Insurance, Brokers, Property & Casualty..., Insurance, General Insurance, Workers Compensation, Excess, Environmental Insurance, Casualty, Legal Liability, Construction, Claim, Claims Management, Casualty Insurance
Education
Drexel University 1991 — 1997
MS, Engineering Geology
Lehigh University 1980 — 1984
BS, Geological Sciences
Zurich North America April 2013 - Present
XL Environmental February 2006 - April 2012
Arch Insurance Group 2003 - 2005
Hydro-Environmental Technologies, Inc. 2002 - 2003
Kemper Environmental 2000 - 2002
Marsh 1998 - 2000
Skills
Underwriting, Insurance, Remediation, Liability, Professional Liability, Brokers, Environmental Insurance, Insurance Brokerage, Commercial Lines, Environmental Awareness, Casualty, Risk Assessment, Property & Casualty..., General Insurance, Risk Management, Commercial Insurance, Reinsurance, Excess, Environmental Consulting, Excess & Surplus Lines, Due Diligence, Legal Liability
Education
Texas A&M University 1982 — 1988
M.S., Geology
Duke University 1978 — 1982
BS, Geology
Zurich North America July 2014 - Present
Watoe IT Consulting June 2014 - March 2015
Hyatt Hotels Corporation January 2012 - June 2014
Corn Products International August 2011 - November 2011
Grosvenor Capital Management June 2011 - August 2011
HCL Technologies 2010 - 2011
Heidrick & Struggles October 2008 - October 2010
Takeda Pharmaceuticals 2007 - 2008
Pepsi Corp 2007 - 2007
JP Morgan Chase 2006 - 2007
Skills
Software Documentation, Blackberry, Windows Server, Technical Support, Windows 7, SQL, Outlook, Mac OS, Cisco Technologies, SCCM, Customer Service, OS X, Active Directory, Research, Lotus Notes, Vendor Management, Networking, SharePoint, Testing, Quality Assurance, VPN, System Administration, Help Desk Support, Hardware, Security, Data Center, Windows, Access, Software Installation
Education
DeVry University 2009 — 2011
Bachelor, Technical Management
Zurich North America January 2013 - Present
Liberty Mutual Insurance May 2008 - January 2013
Travelers February 2007 - May 2008
ING Insurance August 2006 - February 2007
Allied Insurance a Nationwide Company September 2004 - August 2006
Hampton Commercial Construction, Inc. January 2001 - September 2004
Skills
Underwriting, Surety, Surety Bonds, Financial Analysis, Commercial Insurance, Risk Analysis, Performance Bonds, Bonds, Financial Risk, Risk Management
Education
Doane College
Bachelors, Business
Radford April 2015 - Present
Radford April 2013 - March 2015
Radford July 2011 - April 2013
Duke Magazine September 2008 - April 2011
Zurich North America May 2010 - August 2010
Zurich North America May 2009 - August 2009
Skills
Research, Microsoft Office, Data Analysis, Excel, PowerPoint, Word, Writing, Outlook, Microsoft Excel, Microsoft Word, Executive Pay, Analysis, Financial Modeling
Education
Duke University 2007 — 2011
BS, Economics and Public Policy
zurich North America September 2007 - May 2009
Education
Dominican University 1999 — 2003
Bachelor, Accounting
Bardon Insurance April 2014 - Present
RMTS, LLC July 2011 - April 2014
Zurich North America March 2009 - August 2009
Eastern Connecticut State University September 2005 - May 2009
HABCO INC August 2008 - December 2008
Skills
Lean Manufacturing, Insurance, Management, Training, Marketing, Strategy, Manufacturing, Strategic Planning, Leadership, Underwriting, Sales Management, Budgets, Data Analysis, Financial Analysis, Process Improvement, Negotiation, Outlook, Team Building, Microsoft Office, Customer Service, Health Insurance, Employee Benefits, Risk Management
Education
Eastern Connecticut State University 2005 — 2009
BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION
PMHS
AbbVie October 2014 - Present
District 300 Schools September 2013 - September 2014
CSC March 2010 - June 2013
Zurich North America December 2005 - March 2010
Skills
Customer Service, PowerPoint, Windows, Microsoft Office, Lotus Notes, Lotus Domino..., Citrix Metaframe, Network Administration, Microsoft SQL Server, ITIL v3 Foundations..., Microsoft Windows 98, Windows 2000, Windows XP Pro, Windows 7, Windows 8, Windows server NT, Windows Server 2000, Windows Server 2003, IBM iSeries, Blackberry Enterprise..., Lotus Traveler, BMC Remedy, Microsoft Exchange, ITIL, Windows Server
Education
DeVry University 1999 — 2001
Bachelor of Science (BS), Telecommunications Management
DeVry University 1999 — 2001
BS, Telecommunications Management
DeVry University
Zurich North America October 2005 - Present
Skills
Claims Management, Commercial Insurance, Property & Casualty..., Claim, Liability, Workers Compensation, Casualty, Insurance, General Insurance, Commercial Lines, Brokers, Risk Management
Education
Eastern Illinois University 1999 — 2003
Bachelor of Science in Finance and Economics
Zurich North America September 2008 - Present
Farmers Insurance June 2011 - November 2011
Skills
Administrative..., Office Management, Lotus Notes, Outlook, PowerPoint, Microsoft Word, Microsoft Excel, Visio, Microsoft Publisher, Event Planning, Expense Reports, Executive Calendar..., Insurance, Spreadsheets, Office Administration, Leadership
Education
Drexel University
Ursinus College
Business Administration and Management, General
Zurich Insurance Company Ltd. November 2007 - Present
FIRST Insurance Funding Corp April 2006 - October 2007
Zurich North America July 2004 - April 2006
Kemper Insurance August 1994 - July 2004
Education
Dominican University
Bachelor of Arts (B.A.), English Language and Literature, General
Roosevelt University
Johns Hopkins University May 2011 - Present
The Johns Hokins School of Public Health November 2007 - February 2011
Zurich North America July 2003 - October 2007
Education
Duquesne University 1976 — 2000
BS, Chemistry
Catonsvile Community College 1989 — 1992
Certificate in Account, Accounting
Starr Companies 2011 - 2013
AIG 2007 - 2010
Zurich North America 2004 - 2007
Zurich North America 2001 - 2004
RSA 1999 - 2000
Fireman's Fund Insurance Company 1981 - 1999
Education
Roosevelt University
Bachelor of Professional Studies, Business Administration, Management and Operations
Robert Morris University - Illinois 1984 — 1986
Diploma, Business Administration and Management, General
Eastern Illinois University 1977 — 1980
Business Administration and Management, General
Insurance School of Chicago
Zurich North America June 2013 - Present
John Deere Financial April 2011 - April 2013
Alpha Delta Pi Sorority December 2011 - January 2013
Adventureland April 2010 - September 2010
Ankeny Dance Inc October 2005 - July 2009
Skills
Microsoft Excel, PowerPoint, Access, Customer Service, Public Speaking, Microsoft Office, Data Analysis, Microsoft Word
Education
Drake University 2010 — 2013
Bachelor of Science, Business Administration Actuarial Science Major
Iowa State University 2009 — 2010
Mathematics and French
Zurich North America March 2011 - Present
Zurich North America 2000 - 2010
Berkshire Hathaway Homestate Companies 1996 - 2000
Allied Group Insurance 1990 - 1996
Skills
Risk Management, General Insurance, Proposition Development, Commercial Insurance, Underwriting, Insurance, Product Development, Business Planning, Property & Casualty..., Commercial Lines, Financial Risk
Education
Doane College 1974 — 1978
Business Administration, Management, Economics, Promotion and Advertising
Willis August 2012 - Present
Zurich North America May 2001 - July 2011
Federated Insurance May 1989 - May 2001
Education
East Carolina University 1986 — 1988
Bachelor of Science (BS), Industrial Technology
Wake Technical Community College 1982 — 1984
Associate's degree, Architecture
Lifewatch Inc June 2015 - Present
Lifewatch Services Inc June 2015 - Present
Houghton Mifflin Harcourt March 2011 - Present
Zurich North America October 2007 - March 2011
Argent Mortgage Company, LLC 2004 - 2007
Allstate 2001 - 2002
Allstate 2001 - 2002
Allstate 2001 - 2002
Allstate 2001 - 2002
Allstate 2001 - 2002
Skills
User Acceptance Testing, Test Cases, Test Planning, Manual Testing, Regression Testing, Requirements Gathering, Agile Methodologies, SDLC, System Testing, Visio, Requirements Analysis, SQL, Software Quality..., JIRA, Agile Testing, Test Management, Test Strategy, Waterfall, Quality Center, Business Analysis, Scrum, QTP, Performance Testing, Testing, Functional Testing, Integration Testing, SpiraTest, tracibility matrix, bug cycle, Sequel
Education
DeVry University 2001 — 2005
Bachelor's degree, Business Administration, Management and Operations with Information Technology
Elk Grove High School
Willis October 2008 - Present
Wilis/HRH December 2006 - Present
Zurich North America February 2002 - December 2006
Zurich North America June 1997 - February 2002
Skills
Claim, Claims Management, Liability Analysis, Claim Investigation, Construction, Arbitration, Litigation, Liability, Insurance, Litigation Management, Product Liability, Property & Casualty..., Workers Compensation, Insurance Law, Casualty, Commercial Insurance
Education
Drake University Law School 1993 — 1996
Doctor of Law (JD), Law
Drake University 1986 — 1990
Political Science, Internationa Relations
Healthcare Inservices, Inc. February 1992 - Present
Zurich North America January 2001 - December 2001
National Healthcare Resources July 1998 - January 2001
Rock Creek Center August 1996 - December 1997
Skills
Medical Bill Review, Utilization Management, Teaching Adults, Administration, Business Management, Curriculum Development, Computer Literate, Medical Coding, Staff Development
Education
City University 1987 — 1993
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management, 3.75
Eastern Washington University 1973 — 1976
BA/Ed, Vocational High School and Secondary Business/Vocational-Industrial/Occupational Diploma Program
St. Elizabeth School of Nursing 1960 — 1963
Diploma, Registered Nursing/Registered Nurse
Zurich North America January 1996 - Present
Aetna January 1983 - September 1996
Skills
Claims Management, Commercial Insurance, General Insurance, Claim, Insurance, Property & Casualty..., Liability, Underwriting, Casualty, Legal Liability, Commercial Lines, Subrogation
Education
University of North Texas 2012 — 2015
Applied Technology and Performance Improvement
Univeristy of Texas at Tyler 1987 — 1990
General Studies
El Centro College 1982 — 1984
Associate of Arts (AA), Legal Assistant/Paralegal
Tyler Junior College 1980 — 1982
General Studies
Ashley Stewart November 2012 - Present
Medix Staffing Solutions June 2013 - November 2013
Sedgwick CMS 2008 - 2011
The Hartford March 2004 - May 2008
Zurich North America May 2004 - August 2005
Insurance Overload Staffing December 2003 - May 2004
Martin Boyer Cambridge December 2000 - July 2003
Specialty Risk Services August 1999 - December 2000
Education
Northern Illinois University 1994 — 1998
Bachelor of Science (BS), Community Health
Eastern Illinois University 1991 — 1993
Zurich North America March 2013 - Present
Northbridge Commerical Insurance Corporation June 2009 - November 2012
Markel Insurance Company of Canada June 2009 - November 2012
Skills
High Organizational..., Multi-tasked, Analytical, Attentiveness to Detail, Time Management, Teamwork, Critical Thinking, Data Entry, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Telephone Skills
Education
Durham College 2007 — 2009
Office Administration, Legal
Zurich North America November 2012 - Present
Sears Holdings Corporation October 2006 - November 2012
Genworth Financial September 2004 - October 2006
Motorola Solutions January 1998 - September 2004
Skills
Training, Software Engineering, SDLC, Analysis, Project Management, Cross-functional Team..., Unix, Software Documentation
Education
DePaul 1994 — 1997
Master's degree, Computer Science
Eastern Illinois University 1989 — 1993
Bachelor of Science (BS), Computer Science
Carl Warren & Company June 2011 - Present
Babb, Inc November 2008 - June 2011
Zurich North America June 1997 - May 2008
Skills
Georgia, Florida, North Carolina, South Carolina
Education
Duquesne University School of Law 1984 — 1997
JD
Indiana University of Pennsylvania 1980 — 1984
Bachelor of Arts (B.A.), Criminolgy & Pychology
Zurich North America February 2003 - Present
Fireman's Fund Insurance Company 2001 - 2003
American Patriot Insurance 1999 - 2001
Kemper Insurance 1991 - 1999
Skills
Property & Casualty..., Claims Management, Insurance, Commercial Insurance, Casualty, Workers Compensation, Claim, Liability, Reinsurance, Legal Liability, General Insurance, Underwriting, Commercial Lines, Professional Liability, Risk Management, Brokers, Financial Risk, Enterprise Risk..., Risk Assessment, Accident, Umbrella Insurance, Captives
Education
Eastern Illinois University
Bachelor of Science (BS), Geology
Lincoln Financial Group January 2014 - Present
Farm Bureau Financial Services May 2013 - January 2014
Farm Bureau Financial Services May 2010 - May 2013
Zurich North America September 2007 - May 2010
Skills
Property & Casualty..., Liability, Insurance, Commercial Insurance, Casualty, General Insurance
Education
Doane College 2003 — 2007
Bachelor of Arts (B.A.), Business Administration
Zurich North America October 1987 - Present
Skills
Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Liability, Casualty, Claim, Legal Liability, Commercial Lines, Claims Management
Education
Duquesne University School of Law
Doctor of Law (JD), Law
University of Pittsburgh
Bachelor's degree, Administration of Justice
Zurich North America April 2014 - Present
CNA Insurance 1992 - 2013
Skills
Requirements Analysis, Salesforce.com, Business Analysis, Requirements Gathering, Project Management, Management, SDLC, Vendor Management, Insurance, Testing, Integration, Program Management
Education
DeVry University 1989 — 1992
Bachelor's degree, Computer Science
None Certified Pilates and Yoga InstructorGold's Gym2012 - Present
Saint Joseph Health System 2011 - 2012
Travelers 2002 - 2006
Zurich North America 2000 - 2002
Skills
Certified Case Manager
Education
El Centro College 1991 — 1993
Nursing, RN
Murray State University 1986 — 1989
Bachelor of Science (BS), Psychology
Zurich North America December 2014 - Present
Stumar Investigations January 2014 - December 2014
Liberty Mutual Insurance March 2008 - December 2013
Liberty Mutual Insurance November 2000 - March 2008
Allstate November 1993 - November 2000
Skills
Insurance, Underwriting, General Insurance, Property & Casualty..., Commercial Insurance, Claim, Liability, Legal Liability, Commercial Lines, Casualty Insurance
Education
East Stroudsburg University of Pennsylvania 1992 — 1993
Bachelor's Degree, Business Management
Zurich North America September 2012 - Present
Farmers Insurance July 2006 - September 2012
Skills
Commercial Insurance, Property, Property Claims, Claim, Property Damage
Education
Eastern Illinois University 2005 — 2007