FairPoint Communications
FairPoint Communications, Inc. was headquartered in Charlotte, North Carolina, and operated communication services in 31 markets in 17 states, mostly in rural areas. Parent organization: Consolidated Communications Headquarters: Charlotte, North Carolina, United States CEO: Paul H. Sunu (Aug 2010–) Revenue: 1.275 billion USD Founded: 1991 Subsidiaries: Northern New England Telephone Operations,
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FairPoint Communications Employees
CornerStone Telephone Company December 2012 - Present
CornerStone Telephone January 2002 - Present
FairPoint Communications 1998 - 2001
Lanier Worldwide 1996 - 1998
Skills
Solution Selling, Unified Communications, SIP Trunking, Account Management, Salesforce.com, Telecommunications, Cloud Computing, VoIP, Selling, Sales Management, Direct Sales, Sales, Managed Services, Channel, Sales Process, Wireless, B2B, Management, New Business Development, Sales Operations, Strategic Partnerships, Cold Calling, Start-ups, Business Development, Channel Partners, Leadership, Team Leadership, Contract Negotiation, SaaS, Lead Generation, Hosted Services, Co-location, Telephony, PRI, Customer Retention, SIP, Networking, Data Center
Education
State University of New York - System
Bachelor Management & Economics
National Grid December 2014 - Present
National Grid June 2014 - December 2014
Chase Paymentech January 2012 - June 2014
Internal Revenue Service November 2011 - January 2012
FairPoint Communications May 2007 - September 2011
Verizon January 2004 - May 2007
Verizon June 2002 - January 2004
Verizon May 2001 - January 2002
Verizon June 1997 - May 2001
Massachusetts Army National Guard September 1985 - January 2000
Skills
Telecommunications, Product Management, Call Center, Customer Satisfaction, Team Leadership, Troubleshooting, Call Centers, T1, Program Management, DSL, Ethernet, Computer Network..., Customer Service, Access, Provisioning, Leadership, Wireless, Testing, IP, Management, Optical Fiber, Telephony, Broadband, Data Center, VoIP, Customer Retention, MPLS, Employee Training, Software Documentation, Direct Sales, Networking, Cross-functional Team..., ATM networks, Switches, Network Administration, Security, Frame Relay, Routers, LAN-WAN, Vendor Management, WAN, Fiber Optics, Unified Communications, Process Improvement, Cabling, Salesforce.com, Solution Selling, Account Management, Managed Services, Cold Calling
Education
Suffolk University 1999 — 2000
University of Massachusetts at Lowell 1985 — 1992
Bachelor of Science, Management
Currently seeking new opportunities January 2015 - Present
FairPoint Communications September 2012 - September 2014
BayRing Communications April 2011 - April 2012
Whaleback Systems April 2007 - August 2010
Cabletron Systems 1997 - 2002
Skills
VoIP, Solution Selling, Unified Communications, Telecommunications, Managed Services, Wireless, IP, Telephony, Channel Partners, Direct Sales, MPLS, SIP, Management, SaaS, Salesforce.com
Education
Southern New Hampshire University
Lowe's Home Improvement December 2013 - Present
Charlotte Works July 2012 - Present
Kincaid Consulting May 2000 - Present
Horizon Lines April 2013 - September 2013
Bank of America September 2012 - December 2012
Time Warner Cable June 2011 - March 2012
Wells Fargo Advisors October 2010 - May 2011
GMAC ResCap April 2009 - April 2010
Wachovia 2008 - 2008
FairPoint Communications 2007 - 2008
Skills
Employee Relations, Organizational..., Project Coordination, Succession Planning, Employee Engagement, Labor Relations, Strategic Planning, Compensation, Benefits Administration, Strategic Human..., Human Resource..., Employee Training, Project Planning, Leadership Development, Training Facilitation, Training, HRIS, Human Resources, Project Management, Recruiting
Education
The Johns Hopkins University 1997 — 2000
MS, Organizational Development
Towson University 1985 — 1990
BS, Finance
FairPoint Communications April 2008 - Present
Verizon May 2006 - May 2008
Verizon April 1996 - May 2006
Skills
Team Motivator, Project Coordination, Organizational..., Process Improvement, Accountability, Fiber Optics, Optical Fiber, Ethernet, Networking, TDM, Vendor Management, T1, Telecommunications, VoIP, Wireless, Managed Services, Telephony
Education
Southern Maine Community College 1984 — 1986
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
IHS September 2014 - Present
IHS July 2012 - September 2014
GlobalSpec July 2011 - July 2012
GlobalSpec August 2009 - October 2011
GlobalSpec May 2005 - August 2009
FairPoint Communications June 2004 - May 2005
Skills
Linux, Perl, Software Engineering, Software Design, Scrum, SQL, Software Development, Java, Eclipse, Programming, Lucene, Bash, Linux System..., Microsoft SQL Server, Maven, Unix, Distributed Systems, Apache, Test Driven Development, AJAX, Information Retrieval, Subversion, Technical Documentation, JIRA, PHP, Hadoop, Testing, Software Project..., Agile Project Management, Search, Linux server..., JUnit, Ant, Agile Application..., Search Engine Technology, Solr, Leadership, Data Modeling, Data Analysis, Project Planning, Project Delivery, Project Estimation, Agile Methodologies, Object Oriented Design, Database Design, JSON, System Administration, Project Management, Ansible, JBoss EAP
Education
The College of Saint Rose 2008 — 2013
MBA, Business, 3.95
SUNY Albany 2001 — 2004
BA, Computer Science
Schenectady County Community College 1999 — 2001
AS, Computer Science
Schenectady County Community College 1999 — 2001
AS, Business Administration
FairPoint Communications April 2015 - Present
Townsquare Media October 2013 - March 2015
Mountain Wireless Inc December 2008 - September 2013
Blueberry Broadcasting August 2007 - December 2008
ERA Webb Associates August 2006 - August 2007
Taylor Networks February 2006 - August 2006
Buddies Groceries 1998 - 2005
Skills
Advertising, Music, Event Planning, Public Speaking, Advertising Sales, Marketing Strategy, Promotions, Radio, Marketing Communications, Copywriting, Sales Management, New Business Development, Broadcast, Media Relations, Radio Broadcasting, Event Management, Account Management, Brand Development, Budgets, Coaching, Community Development, Corporate Communications, Creative Direction, Customer Service, Digital Marketing, Digital Media, Direct Mail, Direct Marketing, Editing, Entertainment, Facebook, Integrated Marketing, Management, Marketing, Marketing Management, Media Buying, Media Planning, Mobile Marketing, Online Advertising, Photography, Press Releases, Product Marketing, Public Relations, Radio Advertising, Sales, Selling, Small Business, Social Networking, Strategic Communications, Strategic Planning
Education
Thomas College 1975 — 1977
BS, Business Administration
University of Maine Augusta 1973 — 1975
AS, Business
Career Management Associates April 2014 - Present
Kelly Services May 2013 - April 2014
NITCO September 2012 - May 2013
FairPoint Communications January 2005 - August 2012
Skills
Customer Service, Project Management, Call Center, Strategic Planning, Account Management, Social Media, Marketing Communications, Operations Management, Team Building, Cold Calling, Process Improvement, Customer Retention, Product Marketing, Direct Marketing, Direct Sales, Customer Satisfaction, Coaching, Up-selling, Leadership, Call Centers, Telecommunications, Training, Recruiting, Management, Sales, Marketing, Hiring, Customer Experience, Team Leadership, Contract Negotiation, Sales Process, Temporary Staffing, New Business Development, Employee Relations, Human Resources, Performance Management, Marketing Strategy, Leadership Development, Pricing, Talent Acquisition, Temporary Placement, Microsoft Office, Wireless, Social Networking, Access, Organizational..., Product Management, Vendor Management, Sales Operations, Sales Management
Education
Southern New Hampshire University 2015 — 2017
Bachelor’s Degree, BS Business Admin w/conc in Human Resource Management
University of Maine at Augusta 2012 — 2015
Associate’s Degree, Business Administration and Management, General
Dannon November 2014 - Present
FairPoint Communications October 2013 - October 2014
GreenPages October 2008 - October 2013
Liberty Mutual January 2002 - October 2008
Alcatel February 2001 - January 2002
Nortel Networks March 1999 - February 2001
Nortel 1999 - 2001
Cabletron Sytems April 1998 - March 1999
Cabletron 1996 - 1999
Cabletron Systems April 1996 - May 1998
Skills
Cisco Technologies, Hardware, Data Center, Virtualization, Network Architecture, VoIP, Network Design, LAN-WAN, Switches, QoS, Routers, Routing, WAN, Disaster Recovery, Storage, VMware ESX, Troubleshooting, Wireless, CCNP, Networking, VLAN, Cisco Routers, Technical Support, Ethernet, Load Balancing, Network Security, Firewalls, VMware, VPN, Servers, SAN, High Availability, Wireless Networking, Managed Services, DNS
Education
Southern New Hampshire University 2004 — 2011
BA, Technical Management
University of Maine 1989 — 1994
Complete Staffing Solutions September 2011 - Present
Conservation Services Group March 2009 - August 2011
Complete Staffing Solutions February 2008 - March 2009
Nate Whipple Radiology June 2004 - October 2007
FairPoint Communications 2003 - 2005
Blue Cross and Blue Shield October 2003 - January 2004
Tabloid Publications August 2003 - November 2003
The Employment News 2003 - 2003
Skills
Account Management, Customer Service, Sales, New Business Development, Cold Calling, Social Media Marketing, Microsoft Office, Microsoft Excel, Outlook, Social Media, Marketing, Recruiting, Advertising, PowerPoint, Event Planning, Employee Relations, Sales Management, Team Building, Microsoft Word, Marketing Communications, Program Management, Leadership, CRM, Networking, Salesforce.com, Call Centers, Training, Management, Sales Presentations, Time Management, Customer Satisfaction, Team Leadership, Business Development, Interviews, Sourcing, Building Relationships, Direct Sales, Human Resources, Internet Recruiting
Education
Southern New Hampshire University 1995 — 2003
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Southern New Hampshire University 1995 — 1999
Bachelor of Science (BS), Business Administration and Management, General
Allegheny College October 2014 - Present
Allegheny College August 2000 - October 2014
FairPoint Communications December 1999 - August 2000
Fairpoint Communications August 1998 - December 1999
Cornell University January 1994 - July 1998
National Planning Data Corporation June 1987 - August 1990
Skills
Event Planning, Public Speaking, Coaching, Workshop Development, Workshop Leader, MBTI, Career Counseling, Resume Writing, Administration, Customer Relations, Education, English, Employer Relations, Strategic Thinking, Partnership-building, Collaboration, PowerPoint, Interviews, Career Development, Teaching, Research, Non-profits, Cover Letters, Community Outreach, Higher Education, Leadership, Customer Service, Nonprofits, Dependable Team Player, Staff Development, Building Relationships, Social Media, Screening Resumes, Leadership Development, Employer Engagement, Program Development, Interview Preparation, Recruiting, Admissions, Mock Interviews, Campus, Student Engagement, Time Management, Student Leadership, Strong Interest..., Service Learning, Alumni Relations, Higher Education..., Job Search Strategies, Student Counseling
Education
State University of New York College at Cortland 1989 — 1991
Masters in the Art of Teaching, Secondary Education, English
State University of New York College at Cortland 1983 — 1986
Bachelor of Arts, Speech Theatre
FairPoint Communications March 2008 - Present
Verizon January 2006 - March 2008
MCI Communications January 1999 - December 2005
WilTel Communications November 1990 - December 1998
ITT-USTS February 1987 - October 1990
Skills
Sales, Sales Operations, IP, Carrier Ethernet, Managed Services, Marketing, Direct Sales, Telecommunications, Solution Selling, Wireless, Unified Communications, VoIP, MPLS, Co-location, Account Management, Management, Telephony, Sales Management
Education
Susquehanna University 1978 — 1982
BS, Finance, General
Workplace Essentials March 2006 - Present
FairPoint Communications January 1999 - January 2006
Skills
Account Management, Direct Sales, Solution Selling, New Business Development, Cold Calling, Online Marketing, Forecasting, Customer Satisfaction, Sales Management, Negotiation, Business Development, Contract Negotiation, Customer Retention, Sales, Selling, B2B, Marketing, Sales Operations, Customer Service, Team Building, Key Account Management, Trade Shows, Sales Process, Outside Sales, Salesforce.com, Strategic Planning, Marketing Strategy, Inventory Management, Lead Generation, Social Media Marketing, Building Relationships, Pricing, Selling Skills, Social Networking, Recruiting, Advertising, Business Planning, Email Marketing, Retail, Time Management, Coaching
Education
Southern New Hampshire University 1985 — 1989
Bachelor of Sience, Business Managment/ Marketing
Lowe's Home Improvement March 2013 - Present
Tekmark Global Solutions April 2012 - January 2013
FairPoint Communications November 2003 - December 2011
Verizon Communications March 1998 - November 2003
Bell Atlantic December 1996 - March 1998
Skills
Telecommunications, Operations Management, Project Management, Process Development, Strategic Planning, Labor Relations, Regulatory Requirements, Union Contracts, Union Environment, Data Analysis, Human Relations, Call Center, Mergers, Network Administration, Database Management, Network Operations, Data Center, DSL, Oracle, Microsoft Office, Scheduling, NMA, Remedy, Microsoft Office..., TIRKS, WFC, Outlook, Iso 9000, Sonnet, DCS, Softswitch, Asynchronous, Gigabit Ethernet, Network Provisioning, Carrier Ethernet, Broadband, Netcool, PeopleSoft, Telecom Switching, Trunking, Transport Networks, Customer Service, Retail Sales, VoIP, Computer Network..., Database Admin, Call Centers, Networking, MPLS, T1
Education
Southern New Hampshire University
Bachelor of Science degree, Business Administration
MAXIMUS January 2014 - Present
The Preferred Group April 2013 - January 2014
CornerStone Telephone Company August 2012 - January 2013
MetLife November 2007 - August 2012
MetLife September 2007 - November 2007
Advanced Field Services June 2005 - May 2007
Value Options March 2003 - June 2005
Arch Wireless September 2002 - February 2003
FairPoint Communications September 2001 - November 2001
FairPoint Communications October 2000 - August 2001
Skills
Process Scheduler, Customer Service, Project Management, Microsoft Excel, Microsoft Office, Team Building, Data Analysis, Team Leadership, PowerPoint, Microsoft Word, Troubleshooting, Microsoft Access, microsoft outlook, Lotus Notes, adobe photoshop, Management, Training, Human Resources, Quality Assurance, Data Entry
Education
State University of New York College at Plattsburgh 1995 — 1997
BA, Criminal Justice
Hudson Valley Community College 1993 — 1995
Associate's Degree, Criminal Justice
FairPoint Communications November 2007 - Present
CenturyTel, Inc. (now CenturyLink) 2004 - 2007
Maine Municipal Association 1999 - 2004
Mead Paper Division, Maine Regional Operations 1990 - 1999
Maine Better Transportation Association 1985 - 1990
Skills
Media Relations, Marketing Communications, Public Relations, Event Planning, Strategic Planning, Crisis Communications, Community Relations, Image & Reputation..., Brand Management, Advertising &..., Coalition Building, Speech Writing & Public..., Governmental Relations, Public Speaking
Education
Thomas College
Master of Business Administration (M.B.A.), Management
University of Maine
Bachelor of Arts, Public Management
Smiths Medical September 2012 - Present
CornerStone Telephone Company March 2010 - September 2012
US Endoscopy October 2006 - March 2010
Nextel Partners May 2001 - October 2006
FairPoint Communications February 1998 - May 2001
Cintas-Portland, ME 1995 - 1998
Skills
Salesforce.com, Sales Management, Medical Devices, Team Management, Team Building, Team Leadership, Marketing Strategy, Cross-functional Team..., Microsoft Office, Cloud Computing, Telecommunications, Selling, Recruiting, Hospitals, Consultative Selling, Closing Skills, Laboratory Safety, Sales Skills Training, Executive Communications, Medical Terminology, Sales Recruitment, Employee Hiring, PowerPoint, Public Speaking, Public Relations, Human Anatomy, EMR, Building High..., Hiring Practices, Selling Skills, Sales Presentations, Sales Operations, Cold Calling, Sales, Product Launch, Direct Sales, Sales Process, Solution Selling, New Business Development, Contract Negotiation, Account Management, Market Development, VoIP, B2B, Leadership, Negotiation, Building Relationships, Customer Retention, Forecasting, Strategic Partnerships
Education
State University of New York Empire State College 2003 — 2006
BS, Business Management with International Business Concentration
Southern Maine Community College 1990 — 1990
Certificate Program, Emergency Medical Technology/Technician (EMT Paramedic), 3.0
South Portland High School 1984 — 1988
FairPoint Communications September 2008 - Present
Verizon June 1995 - September 2008
Skills
Telecommunications, VoIP, IP, Call Center, Vendor Management, Ethernet, Wireless, MPLS, T1, Computer Network..., Data Center, Telephony, Business Analysis, DSL, Networking, DWDM, Troubleshooting, Call Centers, Cabling
Education
Southern New Hampshire University 2006 — 2010
B.S., Business Studies
University of New Hampshire 1992 — 1996
A.A.S., Business Administration
Central Maine Power Company July 2009 - Present
Fairpoint Communications January 2007 - January 2009
Huhtamaki January 1987 - October 2006
Skills
Process Improvement, Customer Experience, Team Building, Call Center, Sales, Call Centers, Customer Service, Project Management, Time Management, Consumer Debt, Customer Satisfaction, Team Leadership, Access, Leadership, Operations Management, Data Analysis, Management, Workforce Management, Change Management, Analysis, Account Management, Budgets, Performance Management, A/R collections, IT Management, Call Center Development, Vendor Management
Education
Thomas College 1997 — 2001
Masters, Business Administration
FairPoint Communications March 2015 - Present
FairPoint Communications March 2013 - March 2015
US Security Associates December 2010 - March 2013
Marriott International June 2008 - August 2010
Skills
Human Resources, Training, PowerPoint, Recruiting, Onboarding, Applicant Tracking..., Payroll, Temporary Placement, Software Documentation, Time Management, Management, Hiring, Employee Relations, Labor Relations, Negotiation, Team Building, Leadership, Interviews, Customer Service, Process Improvement, Telecommunications, Microsoft Office
Education
Tiffin University 2012 — 2014
MBA, Human Resources
Southern New Hampshire University 2007 — 2008
Bachelor of Science (BS), Hospitality Administration/Management
New Hampshire Community Technical College 2005 — 2007
Associate's degree, Lodging & Conference Management
New Hamsphire Community Technical College 2005 — 2007
Associate's degree, Restaurant Management
bow high school
General Diploma
Market America, Inc. December 2014 - Present
FairPoint Communications September 2009 - December 2014
WEX Inc. June 1999 - February 2009
Southern New Hampshire University 1983 - 2006
Portsmouth School Department September 1977 - June 1999
Skills
Account Management, Team Building, Sales, Direct Sales, Team Leadership, Customer Retention, Sales Operations, Sales Process, Telecommunications, Salesforce.com, Project Management, Cold Calling, Marketing, Product Management, Customer Experience, Customer Satisfaction, Public Speaking, Customer Service, Social Media, Coaching, Training
Education
Southern New Hampshire University
Master of Business Administration (MBA), Accounting
University of New Hampshire
Master of Education (M.Ed.), Secondary Education and Teaching
University of Maine 1965 — 1969
Bachelor of Science (BS), Mathematics Education
Oxford Networks April 2015 - Present
GWI July 2013 - April 2015
FairPoint Communications September 2011 - July 2013
FairPoint Communications July 2010 - September 2011
OTT Communications 2007 - 2010
Pine Tree Networks 2004 - 2007
Verizon 2000 - 2002
Cellular One 1998 - 2000
LL Bean 1991 - 1998
Skills
Unified Communications, Cisco Technologies, Telephony, Call Center, Wireless, Team Leadership, Customer Retention, Hosted Services, Project Management, Broadband, Customer Service, ACD, SIP Trunking, Management, DNS, IP PBX, Customer Satisfaction, QoS, VPN, Cross-functional Team..., Switches, Networking, ISDN, Video Conferencing, Sarbanes-Oxley Act, Telecommunications..., Regulatory Requirements, Managed Services, Call Centers, Data Center, Routers, MPLS, Computer Network..., Frame Relay, Routing, Network Design, Internet Services, TCP/IP, Wireless Networking, Salesforce.com, Telecommunications, VoIP, IP
Education
Southern New Hampshire University 2012 — 2014
Business Administration and Management, Business Administration, Management and Operations
Casco Bay College 1990 — 1992
Business Administration and Management, Business Administration and Management, General
Windham High School 1985 — 1989
Convergens-SF LLC July 2014 - Present
FairPoint Communications January 2011 - Present
Sequoia Telecom Associates LLC 2003 - 2014
Skills
VoIP, Broadband, Ethernet, Telecommunications, IP, Wireless
Education
Stanford University 1969 — 1971
Doctor of Philosophy (Ph.D.), Electrical and Electronics Engineering
Stanford University 1966 — 1967
Master's degree, Electrical and Electronics Engineering
Syracuse University 1962 — 1966
Bachelor of Science (BS), Electrical and Electronics Engineering
North Syracuse High School
Securonix November 2014 - Present
Citi August 2013 - November 2014
FairPoint Communications June 2012 - May 2013
Indian Student Association at Syracuse University September 2011 - May 2013
Skills
Dreamweaver, Oracle 11g, MySQL, SQL Server, MS Project, MS Access, MS Office Suite, Visual Basic, Visio, Rational Rose, C, C++, HTML, Rational XDE, Access, Microsoft SQL Server, Oracle, Requirements Analysis, Systems Analysis, Requirements Gathering, Business Intelligence, Databases, SQL, Linux, Microsoft Office, Testing, Software Documentation, Project Management, Business Analysis, Data Analysis, JavaScript, XML
Education
Syracuse University 2011 — 2013
Master of Science (M.S.), Information Management, 3.78
Mumbai University 2006 — 2010
Bachelor of Engineering, Information Technology, First Class
OTT Communications December 2014 - August 2015
FairPoint Communications October 2011 - December 2014
Time Warner Cable July 2006 - July 2011
Global Directories Ltd. September 2003 - April 2006
Skills
VoIP, CRM, Selling, Wireless, Cold Calling, Sales Management, Telephony, Managed Services, Customer Service, Sales Operations, Sales, Team Building, Direct Sales, Business Development, Sales Process, Customer Retention, Solution Selling, Telecommunications, IP, Account Management, Salesforce.com, Contract Negotiation, Solution Architecture
Education
University of Southern Maine - School of Business 1998 — 2001
Bachelor's degree, Business Administration and Management, General
Thomas College
FairPoint Communications February 2014 - Present
Liberty Mutual May 2013 - August 2013
Epsilon January 2007 - October 2011
WorldNET November 2000 - December 2006
Ziplink Inc November 1999 - November 2000
Skills
Firewalls, Cisco Technologies, Disaster Recovery, Unix, DHCP, Load Balancing, Network Security, DNS, Solarwinds, Linux, Servers, Data Center, Switches, CCNP Certified, CCSP, VPN, SONET, Routing Protocols, Technical Support
Education
The Catholic University of America 1992 — 1994
FairPoint Communications October 2007 - Present
Verizon June 2000 - October 2007
IBEW Local #490 1994 - 2000
Skills
Operational Efficiency, Business Management, Cross-functional Team..., Network Operations, Telecommunications, IP, VoIP, Troubleshooting, Internet Services, Software Installation, Computer Hardware, Fiber, Wireless Networking, Telephony, LAN/WAN, Computer Network..., Wireless, Management, DS3, Network Engineering, LAN-WAN, T1, Optical Fiber, DSL, Network Design, Ethernet, MPLS, WAN, Frame Relay, Broadband, Metro Ethernet, Routers, Switches, DWDM, Fiber Optics, Network Architecture, Provisioning, TDM, Routing
Education
Southern New Hampshire University 2003 — 2012
Bachelor of Science, Business Administration/Organizational Leadership
National Joint Apprentice Training Council 1994 — 1999
Journeyman License, Electrical Safety and Licensing
Northland Communications June 2002 - Present
FairPoint Communications December 1999 - April 2002
FairPoint Communications 1999 - 2001
AFSA Data Corp (ACS) September 1990 - March 1999
AFSA Data Corporation 1990 - 1999
Skills
Customer Relations, Problem Solving, Telecommunications, Customer Service, Microsoft Office, Sales Management, Excel, Training, Troubleshooting, Sales, New Business Development, Strategic Planning, Microsoft Excel, Management, Project Management, Team Leadership, Solution Selling, Account Management, Call Centers, Team Building, Customer Retention, Marketing, Operations Management, Marketing Strategy, Program Management, Unified Communications, Budgets, Telephony, Process Improvement, VoIP, Marketing Communications, Selling, Direct Sales, Sales Operations, Salesforce.com, Managed Services
Education
St. John Fisher College 1986 — 1990
B.S., Management, Marketing
FairPoint Communications November 2010 - Present
Circle K (Midwest) July 2008 - November 2010
Irving Oil 2006 - 2008
Skills
Project Management, Management, Testing, Telecommunications, Vendor Management, Call Centers, Team Leadership, Microsoft Office, Process Improvement, Sales, Business Analysis, Cross-functional Team..., Customer Satisfaction, Change Management, Leadership, Software Development, Program Management, Customer Service, Team Building, Product Management, Project Planning, Business Process..., CRM, Integration, Visio, Software Documentation
Education
Villanova University
Southern New Hampshire University
Master of Business Administration, Global Studies
University of Maine 2002 — 2006
Bachelor of Arts, Business Economics
Plymouth Regional High School 1998 — 2002
Diploma, General Studies
FairPoint Communications March 2011 - Present
Skills
VoIP, MPLS, Telecommunications, Unified Communications, Managed Services, IP, Hosted PBX, Security, Product Marketing, Wireless, Switches, Ethernet, Product Management, Selling, Routers
Education
Southern New Hampshire University 1985 — 1987
MBA, Business Administration, Deans List
University of Massachusetts, Amherst 1971 — 1974
B.S., Business Administration
Chemonics International 2014 - Present
Financial Markets International August 2008 - 2013
FairPoint Communications May 2005 - August 2008
Corporate Finance October 2000 - May 2005
BT/Alex Brown International May 1996 - July 1999
NatWest Markets May 1996 - November 1997
EBRD July 1994 - May 1996
NBD Bank February 1978 - December 1981
Skills
Mergers, Strategy, Emerging Markets, Financial Modeling, Finance, Investment Banking, Private Equity, Corporate Finance, Risk Management, Mergers & Acquisitions, Restructuring, Auditing, Valuation, Financial Analysis, Due Diligence, Financial Markets, Venture Capital, Equities, Banking, Capital Markets, Investments
Education
University of Pennsylvania - The Wharton School 1976 — 1978
MBA, Finance
St. Lawrence University 1972 — 1976
BA, History
FairPoint Communications September 2007 - Present
L.L.Bean October 2013 - November 2014
CWA Local 1400 March 2008 - August 2009
Maine Drilling and Blasting March 2003 - October 2006
Sweetser September 1999 - November 2003
Skills
Management, Telecommunications, Negotiation, Call Centers, VoIP, Customer Satisfaction, Direct Sales, Customer Retention, Wireless, Customer Service, Leadership, Account Management, Telephony, Sales, Managed Services, Team Leadership, T1, Team Building, Customer Experience, Training
Education
Kaplan University-Maine Campus 2014 — 2016
Information Technology, Network Administration
Southern New Hampshire University 2009 — 2012
Bachelor's degree, Public Administration
University of Maine at Augusta 1995 — 1997
Bachelor's degree, Public Administration
The RiverStone Group July 2010 - Present
Rockport Technology Group 2009 - July 2010
FairPoint Communications 2008 - 2009
Skills
Certified Microsoft..., Project Management, Strategic Planning, Project Planning, People Management, Microsoft Office, Microsoft Project, Agile Project Management, Agile & Waterfall..., Lean Management
Education
Southern New Hampshire University
Master of Business Administration (MBA)
Southern New Hampshire University
Bachelor of Business Administration (BBA)
Fairport Savings Bank July 2015 - Present
Bank of America June 2014 - July 2015
FairPoint Communications May 2013 - June 2014
Skills
Customer Service, Sales, Cashiering, Customer Experience, Retail, Merchandising, Visual Merchandising, Inventory Management, Time Management, Retail Sales, Customer Satisfaction, Inventory Control, Microsoft Office, Telephone Skills
Education
State University of New York Institute of Technology at Utica/Rome 2008 — 2012
Sociology, Technology and Culture
Direct ChassisLink, Inc. July 2013 - Present
FairPoint Communications November 2012 - July 2013
FairPoint Communications September 2010 - October 2012
FairPoint Communications July 2008 - August 2010
FairPoint Communications May 2007 - June 2008
FairPoint Communications March 2006 - April 2007
FairPoint Communications January 2005 - February 2006
FairPoint Communications August 2003 - December 2004
The Knowledge2Work Company May 2000 - May 2003
Skills
Mergers, Valuation, Due Diligence, Corporate Finance, Private Equity, Restructuring, Strategy, Investments, Forecasting, Investment Banking, Finance, Investor Relations, Corporate Development, Financial Reporting, Joint Ventures, Strategic Planning, Mergers & Acquisitions, Equities, Entrepreneurship, Strategic Financial..., Divestitures, Management, Budgets, Structured Finance, Analysis, Executive Management
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2009 — 2010
MBA, Finance
Wake Forest University 1998 — 2003
BS, Business, Information Systems and Spanish
Universidad de Granada 2001 — 2002
Certificate, Spanish for Business
Compass Group Property Management June 2014 - Present
Castle Group June 2010 - June 2014
BCBE Construction December 2008 - October 2009
FairPoint Communications 1999 - 2001
Skills
Condos, Single Family Homes, Real Estate, Apartments, Real Estate Transactions, Property Management, Investment Properties, Budgets, Tenant, Rentals, Facilities Management, Negotiation, Strategic Planning, OneSite, Leases, Contract Management, Licensed Community..., HOA, Association Management, Investors, Commercial Real Estate, Real Estate License, Yardi, Residential Homes, Sellers, Lease Administration, Real Estate Development, Fair Housing, Contract Negotiation, Customer Service, CMCA, Property, Asset Management, Rent Roll, First Time Home Buyers, Community Associations, Corporate Real Estate, Landlords, Resident Relations, Real Estate Economics, AMSI, Disposition, Lease Negotiations, Brokerage, Real Estate Financing, Section 8, Yardi Voyager, Real Property, Jenark, Property Managers
Education
Syracuse University
FairPoint Communications October 2006 - Present
KVS Information Systems Inc January 2000 - 2006
KVS January 1998 - January 2000
Skills
Telecommunications, Customer Service, Accounting, Programming, T1, Managed Services, MPLS, Unified Communications, Telephony, Broadband, Ethernet, DSL, Direct Sales, Call Center, Account Management, Data Center, Customer Retention, Customer Experience, Network Design, Cloud Computing, Product Management, Sales Management, Sales Operations
Education
State University of New York College at Brockport 1991 — 1992
Founder/Owner/Operator The Organic Diabetic January 2012 - Present
The Organic Diabetic January 2012 - Present
FairPoint Communications January 2011 - December 2011
FairPoint Communications September 2008 - January 2011
Ibedrola, USA May 2007 - September 2008
Ibedrola, USA January 2003 - May 2007
Airgas March 2002 - October 2003
AGA Gas, Inc February 2001 - March 2002
Southern New Hampshire University September 1999 - January 2001
Skills
Accounting, Accounts Receivable, General Ledger, Account Reconciliation, Customer Service, Team Building, Budgets, Team Leadership, Public Speaking, Direct Sales, Coaching, Social Networking, Microsoft Excel, Access, Sales, Analysis, Forecasting, Outlook, Training, Auditing, Process Improvement
Education
Southern New Hampshire University 1996 — 2000
Bachelors, Business Administration
Woburn High School 1996 — 2000
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Looking for my next Career July 2015 - Present
FairPoint Communications January 2012 - July 2015
Verizon/Fairpoint Communications June 2000 - July 2015
FairPoint Communications August 2008 - January 2012
Verizon March 2006 - August 2008
Verizon June 2000 - March 2006
Skills
Telecommunications, Customer Experience, Call Centers, Customer Satisfaction, Time Management, Data Entry, Customer Service, Team Leadership, Payroll, Administrative..., Microsoft Office, Microsoft Excel, Microsoft Word, Social Networking, Social Media, Research, Team Building
Education
Southern New Hampshire University 2011 — 2016
Bachelors Degree in Organizational Leadership, Organizational Leadership/Business w Law Enforcement
Southern New Hampshire University 2011 — 2014
Associates Degree Business Adminisrrafion, Busines
Endicott College 1996 — 1998
Liberal Arts and Sciences, General Studies
Insurance Solutions Corporation July 2015 - Present
Cross Insurance February 2014 - July 2015
The Financial Group May 2013 - February 2014
FairPoint Communications January 2013 - March 2013
Putnam Investments June 2011 - June 2012
Skills
Outlook, Access, Microsoft Excel, Microsoft Word, Payroll, Microsoft Office, PowerPoint, Administrative..., Customer Service, Travel Arrangements, Calendaring, Spreadsheets, Management, Social Media, Telephone Skills, Office Management, Employee Benefits, Lotus Notes, Advertising, Invoicing, Editing, Time Management, Administration, Insurance, Fax, Calendars, Event Planning, Lead Generation, Customer Satisfaction, Call Centers, Internet Explorer, Sales, Teamwork, Budgets, File Management, Office Administration, Office Equipment, Microsoft Office 2007, Meeting Scheduling, Travel Planning, Adobe Acrobat, 10 Key, Microsoft Publisher, Organization, Filing, Leadership, ADP Payroll, Multi-line Phone, High Level Of...
Education
Southern New Hampshire University 2015 — 2017
Master's of Business Administration, Project Management
Southern New Hampshire University 2010 — 2013
Bachelor of Science (BS), Business Administration
Weinstein & Weinstein Plumbing, Heating & Gas Fitting April 2015 - Present
TD May 2014 - March 2015
Southern New Hampshire University October 2013 - May 2014
FairPoint Communications February 2013 - February 2014
New York Life Insurance Company November 2012 - February 2013
Nate’s Landscaping April 2010 - November 2012
Town Line Service September 2009 - September 2011
Prince Pizzeria January 2008 - May 2009
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Microsoft Publisher, Microsoft Office, Customer Service, Strategic Planning, Team Building, Event Planning, Leadership, Data Entry, Project Planning, Process Improvement, Social Networking, Public Relations, Facebook, Editing, Critical Thinking, Research, Teamwork, Time Management, Outlook
Education
Southern New Hampshire University 2011 — 2014
Bachelor's Degree, Three Year Honors Program in Business Administration
Lynnfield High School 2007 — 2011
Diploma, General Studies
Harvey Energy September 2011 - Present
Dallas Stars Hockey Club January 2008 - August 2011
Texas Rangers Baseball Club August 2006 - May 2009
FairPoint Communications 1998 - 2001
Skills
Strategic Planning, Business Development, Leadership, Sales Management, Sales, Marketing Strategy, New Business Development, Account Management, Marketing, Management, Contract Negotiation, Recruiting, Strategy, Negotiation, Customer Service
Education
Texas Christian University 1986 — 1987
Business
FairPoint Communications January 2015 - Present
Mercury Z October 2014 - January 2015
FairPoint Communications 2014 - 2015
INTER May 2013 - July 2014
AT&T July 2005 - May 2013
Orange 2005 - 2012
CrossCom National November 2002 - July 2005
Skills
Telecommunications, Call Centers, Network Operations, Project Management, Central Offices, PLC Programming, Manufacturing, Troubleshooting, Testing, Automation, Electronics, Wireless Networking, IP, LAN-WAN, Fiber Optics, LTE, Telephony, PLC, DSL, Computer Network..., Networking, Microsoft Excel, Routers, Switches, Software Installation, Microsoft Office, Ethernet
Education
The University of Memphis 2013 — 2015
Master's Degree, Computer Science online
The University of Memphis 2008 — 2012
Bachelor of Science, Electrical, Electronics and Communications Engineering
Southwest Tennessee Community College 2002 — 2005
Associate of Applied Sciences (AAS), Telecommunications Engineering
Lycee Technique Seydina Limamou Laye 1992 — 1995
Baccalaureat Serie F2 Electrotechnique, Applications Electric & Electronic
University of Southern Maine September 2015 - Present
Old Orchard Beach Campground July 2015 - Present
McCabe, Duval + Associates January 2014 - Present
York County Community College September 2012 - Present
Michelle McNeil-Brown, MBA April 2010 - Present
Bentley's Saloon March 2012 - April 2014
FairPoint Communications July 2011 - December 2011
Accounting Software Consultants, Inc. January 1998 - June 2009
Bookland of Maine June 1994 - November 1997
Skills
QuickBooks, Accounts Payable, Microsoft Office, CPA, Accounting, Payroll, Accounts Receivable, Auditing, Tax Preparation, Tax, Account Reconciliation, Training, Nonprofits, Financial Statements, Finance, Management, Cash Management, Bookkeeping, Small Business, Sales Tax
Education
Southern New Hampshire University 2009 — 2013
M.B.A., Forensic Accounting
University of Southern Maine - School of Business 2006 — 2009
B.S., Accounting
York County Community College 2002 — 2005
A.S., Accounting
Verizon February 2007 - Present
FairPoint Communications April 2000 - February 2001
Skills
Vendor Management, Telecommunications
Education
The University of Texas at Austin 1981 — 1985
Bachelor of Science (B.S.), Radio, Television, and Digital Communication
IDEXX Laboratories September 2014 - Present
Self employed June 2013 - December 2014
TD June 2012 - October 2012
FairPoint Communications June 2008 - September 2011
Maine Cardiology Associates September 1999 - March 2008
CIGNA Healthcare October 1997 - September 1999
Skills
Crystal Reports, SQL, Microsoft Excel, Active Directory, Microsoft Access, Security+, Microsoft Certified..., Network+ Certified, A+ Certified, AIX UNIX, AIX, Windows Server, Microsoft Certified..., Databases, Access, Network Administration, Network+, Integration, Servers, Database Administration, Information Technology, Computer Hardware, Security, Networking, Technical Support, Virtualization, Vendor Management, SharePoint, Disaster Recovery, System Administration
Education
Thomas College 1985 — 1989
Bachelor's Degree, Computer Information Systems
Lincoln Academy 1981 — 1985
Dyn March 2013 - Present
FairPoint Communications August 2012 - March 2013
Alene Candles LLC May 2011 - August 2011
Skills
Talent Management, Applicant Tracking..., Customer Service, PowerPoint, Interviews, Strategy, Employee Benefits, HR Policies, Organizational..., Performance Management, HRIS, Human Resources, Leadership, Management, Talent Acquisition, Benefits Administration, Onboarding, Temporary Placement, Cold Calling, Technical Recruiting, Strategic Planning, Call Center, Labor Relations, Google Docs, Survey Design, User Acceptance Testing, benefits, Benefits Negotiation, Benefits Design, Benefits Management, 401k
Education
Southern New Hampshire University 2013 — 2015
Master’s Degree, Organizational Leadership, Human Resources
Southern New Hampshire University 2013 — 2015
Graduate Certificate, Human Resource Management
Southern New Hampshire University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Magna Cum Laude
CenturyLink July 2015 - Present
T&T Electronics 1992 - Present
FairPoint Communications April 2003 - July 2015
Skills
Telecommunications, Wireless, VoIP, IP, Ethernet, Optical Fiber, T1, Wireless Networking, Switches, Broadband, Microwave, Fiber Optics, RF, Cabling, WiFi
Education
Trinidad State Junior College 1986 — 1988
Associate of Arts and Sciences (AAS), Industrial Electronics Technology/Technician, B
FairPoint Communications 2014 - 2015
Teleperformance, USA 2014 - 2015
ARAMARK Refreshment Services 2012 - 2013
Skills
Customer Service, Customer Satisfaction, Team Leadership, Microsoft Word, Teamwork, Time Management, Microsoft Excel, Microsoft Office, Research, Cooking, Citrix, Metasolv M6, Neustar, Siebel, Virtual Front Office..., Lotus Notes, Oracle, LSR, Marketing, PowerPoint
Education
Stephen F. Austin State University 2015 — 2020
Bachelor of Science (B.S.), Computer Science
Stephen F. Austin State University 2012 — 2019
Bachelor's degree, Hospitality Administration/Management
Mansfield High School 2009 — 2012
Hall Brothers Contracting May 2014 - Present
FairPoint Communications March 1998 - July 2013
Education
Southern New Hampshire University 2009 — 2011
Bachelor of Science (BS), Justice Studies
Southern New Hampshire University 2004 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
Alton Central 2002 — 2003
diploma, High School
Rensselaer County January 2013 - Present
Rensselaer County 2007 - December 2012
Rensselaer County District Attorney 2003 - 2007
The Community Hospice 2002 - 2003
FairPoint Communications 1999 - 2002
Skills
Customer Service, Microsoft Office, Contract Negotiation, Public Speaking
Education
The College of Saint Rose 1994 — 1998
BA, Sociology, criminal justice
WilsonHCG May 2015 - Present
PC Connection, Inc. November 2014 - May 2015
Velcro Industries March 2014 - September 2014
Dyn February 2013 - January 2014
FairPoint Communications May 2010 - February 2013
Rockport Technology Group July 2009 - May 2010
Apollo Professional Solutions, Inc October 2008 - April 2009
Skills
Recruitment/Retention, Staffing Services, Applicant Tracking..., Customer Relations, Customer Service, Human Resources, Onboarding, Salary Negotiation, Scheduling, Union, EEOC, Process Scheduler, Benefits Negotiation, Recruiting, Interviews, Employee Benefits, Account Management, Talent Acquisition, Talent Management, Temporary Placement, Training, Screening, Personnel Management, Cold Calling, Employee Relations, Hiring, Management, Labor Relations, College Recruiting, Internet Recruiting, Time Management
Education
Southern New Hampshire University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management, GPA: 3.2
Southern New Hampshire University 2010 — 2012
Associate of Science (A.S.), Business Administration; Human Resources Management
Londonderry High School 2002 — 2006
Diploma, General Studies
Frito Lay July 2007 - Present
PepsiCo - Frito Lay July 2002 - July 2007
PepsiCo - Frito Lay July 2001 - July 2002
FairPoint Communications February 2000 - February 2001
Skills
Highly detail oriented, Problem Solving, Leadership Skills, Project and Time..., Collagorating &..., Effective Communication, Multitask in Fast pace..., Classroom & On-on-One..., Call Center Recruiting, Microsoft Office, Microsoft Excel, Microsoft Word, Bilingual - Spanish, Highly Organized, Business Objects, Lotus Notes, Supervising, Timely Decision Making, Drive for Results, Highly motivated..., Leadership, Customer Service, Management, Project Delivery, Project Portfolio...
Education
Southwestern Assemblies of God University 1992 — 1993
Bachelor's degree, Christian Education
FairPoint Communications September 2000 - Present
Bennington Police Department November 1999 - December 2003
Hillsborough County Sheriffs Department July 1999 - December 2003
United States Marine Corps November 1995 - July 1999
Skills
Telecommunications, Provisioning, Broadband, Revenue Assurance, Telephony, Military Aviation, Law Enforcement..., Physical Security, Network Administration, Operations Management, Labor Relations, Regulatory Affairs, Property Damage, Negotiation, Organizational..., Team Leadership, Troubleshooting, DSL, MPLS, Ethernet, Wireless, Fiber Optics, DWDM, IP, Network Engineering, LAN-WAN, Network Design, WAN, SDH, Internet Services, Unified Communications, Managed Services, Network Architecture, Routing, Routers, Switches, VoIP, Optical Fiber, Wireless Networking, SIP, Cellular Communications, Computer Network..., Call Centers, T1, TCP/IP, Cisco Technologies, Data Center
Education
Southern New Hampshire University
Bachelor of Applied Science (B.A.Sc.), Organizational Leadership
Southern New Hampshire University
Associate of Science (A.S.), Business Administration and Management, General
Villanova University
Project Management
West High School
High School Diploma
FairPoint Communications October 2006 - Present
Verizon Communications June 2005 - October 2006
Verizon Communications December 2000 - June 2005
Bell Atlantic Communications March 1998 - December 2000
NYNEX Communications April 1996 - March 1998
Skills
Troubleshooting, Telecommunications, Network Design, DSL, Optical Fiber, MPLS, Training, Management, VoIP, Software Installation, System Deployment, Project Management, Networking
Education
Southern New Hampshire University
Master's Degree, Business Education
New Hampshire College
Bachelor of Science, Business Management
University of Maine Orono
Associates of Arts, Liberal Studies
NYISO February 2015 - Present
Maximus NY HX 2013 - Present
Davis Vision September 2008 - August 2012
Davis Vision September 2006 - October 2008
Davis Vision September 2004 - August 2006
SFS Telogistics April 2002 - August 2004
FairPoint Communications February 1999 - March 2002
FairPoint Communications January 1998 - January 1999
Taconic Telephone Corp. December 1994 - December 1997
Skills
Operations Management, Systems, Operations and..., Strategic Planning, Problem Solving, Customer Service, Call Center Operation, System Deployment, System Design, Applications Delivery, Data Center Operation, Project Management, Project Planning, Program Management, Claims Management, Membership and Billing, Data Analysis, Operations and Client..., Business Analysis, Help Desk Support, Network Operations..., Designs, Management, Business Development, Quality Assurance, Leadership, Data Center, Call Center, Performance Management, Account Management, Training, Call Centers, New Business Development, Team Building, Cross-functional Team..., CRM, Strategy, Telecommunications, Product Management
Education
State University of New York Empire State College 1988 — 1996
Bachelor of Science (BS), Management and Information Processing
Mill Power Source March 2011 - November 2011
FairPoint Communications September 2008 - September 2010
SDT October 2005 - January 2006
AT&T January 1984 - November 2004
New England Telephone January 1981 - January 1984
General Telephone and Electronics January 1979 - January 1981
Skills
Testing, Telecommunications, Troubleshooting, Test Equipment, Soldering, Circuit Analysis, Maintenance Manuals, Signal Flow, Electrical Safety, T1, Switches, Cabling, Electronics, Quality Assurance, Telephony, LAN-WAN, ISDN, Fiber Optics, Network Engineering, TCP/IP, Broadband, Call Centers, DSL, Wireless, Computer Network..., Routers, CDMA, Integration, Provisioning, Ethernet, Metro Ethernet, MPLS, DWDM, SIP, Network Design, Data Center, SIP Trunking, ATM networks, Frame Relay, Wireless Networking, Avaya, Network Architecture, Optical Fiber, Routing, VoIP, Managed Services, SDH, Cisco Technologies, Unified Communications, WAN
Education
Southern New Hampshire University 1991 — 1993
Bachelor of Science, Computer Information Systems
Southern NH University (formerly NH College)
Bachelor of Science, Computer Information Systems
Wentworth Institute of Technology 1969 — 1971
associate, Electronics
Wentworth Institute of Technology
Associate of Applied Science, Electronics
AT&T NOET
Bellcore
FairPoint Communications 2010 - 2011
Education
Southern NH University 1993 — 1996
AS, Computer Information Management
FairPoint Communications April 2015 - Present
USSOCOM November 2012 - April 2015
USCENTCOM October 2011 - November 2012
Dataline June 2010 - October 2011
FairPoint Communications 2008 - June 2010
General Dynamics Information Technology October 2007 - March 2008
Time Warner Cable April 2007 - October 2007
JCSE July 2002 - March 2007
United States Air Force 1994 - 2007
Skills
CCNA, Security+, CompTIA Network+, Cisco Technologies, Information Assurance, Information Security, Network Administration, Network Security, DNS, Cisco IOS, Vulnerability Assessment, Computer Network..., BMC Remedy, Routers, Firewalls, Microsoft Certified..., Security, Active Directory, WAN, Troubleshooting, Network Architecture, Network Engineering, Computer Hardware, System Administration, Switches, Servers, COMSEC, Computer Security, CompTIA, Windows 7, VMware, Network Design, Satellite Communications, Integration, VPN, Microsoft Exchange, Windows Server, Wireless Networking, Disaster Recovery, TCP/IP, Cisco Routers, Network+, DIACAP
Education
Southern New Hampshire University 2012 — 2014
Master of Science (M.S.), Internet Security
Southern New Hampshire University 2009 — 2011
BS, Business Studies concentration in IT
CSG Government Solutions May 2014 - Present
Hewlett-Packard November 2013 - May 2014
CSC - Computer Sciences Corporation August 2010 - November 2013
NYISO July 2006 - July 2010
Computer Sciences Corporation 2002 - 2006
FairPoint Communications 1998 - 2002
Skills
PMP, SDLC, Program Management, Requirements Analysis, Business Analysis, Vendor Management, Project Management, Process Improvement, Visio, MS Project, Business Process, Change Management, Business Process..., PMO, ITIL, Resource Management, Project Portfolio..., Management, IT Service Management, IT Strategy, Integration, Software Project..., IT Management, Project Delivery, Requirements Gathering, Software Documentation, Agile Project Management, Governance, Microsoft Project
Education
University of Phoenix 2005 — 2007
BSB, Information System
The Sage Colleges-Sage College of Albany 1994 — 1996
AAS, Psychology
MACOM May 2014 - Present
FairPoint Communications December 2009 - May 2014
Deloitte September 2005 - June 2009
Sicard & Sicard Construction Co. Inc. 1986 - 2005
Taylor River Estates Inc. 1982 - 2003
Skills
Tax, Corporate Tax, Accounting, Managerial Finance, Finance, Sarbanes-Oxley Act, Internal Controls, Income Tax, Financial Analysis, Tax Preparation, Payroll, Analysis, SEC filings, Analytical Skills, Budgets, Tax Accounting, Internal Audit, Transfer Pricing, Compliance, Patient listener and..., Highly Analytical, Extensive software..., SOX, Revenue Recognition, Tax Compliance, SEC reporting, Corptax, Prosystems Fx, US GAAP, UK Corporation Tax, SEC Filings
Education
Southern New Hampshire University 2003 — 2004
MS, Finance
University of New Hampshire - Whittemore School of Business and Economics 2003 — 2004
MS Accounting, Accounting
GloryBee January 2015 - Present
Lindsey Construction LLC October 2005 - Present
Mill Log Equipment Company July 2007 - January 2015
MLS Inc. May 2001 - July 2007
Fairpoint Communications May 2000 - January 2001
Alsco November 1994 - May 2000
United States Air Force December 1988 - December 1992
Skills
Change Management, Sales Management, Marketing Strategy, Management, Marketing, New Business Development, Advertising, Strategic Planning, Telecommunications, Team Building, Online Advertising, Online Marketing, Email Marketing, Business Planning, Business Strategy, B2B, CRM, Account Management, Digital Marketing, Management Consulting, Coaching, Budgets, Leadership Development, Team Leadership, Creative Direction, E-commerce, Operations Management, Direct Sales, Entrepreneurship, Time Management, Negotiation, Process Improvement, Leadership, Cold Calling, Project Management, Public Speaking, Sales Process, Microsoft Excel, Microsoft Office, Analysis, Sales Operations, Sales, Customer Service, Selling, Social Media Marketing, Social Networking
Education
Trend Business College 1993 — 1993
AA Equivalent-Trade School, Business Management
The University of South Dakota 1990 — 1992
Psychology
Community College of the Air Force 1988 — 1992
General Studies
Mastec Inc. – Advanced Technologies September 2007 - Present
INSIGHT Communications September 2004 - October 2006
Owner Operator - Queen Anne Bed and Breakfast December 2001 - December 2003
Fairpoint Communications 2000 - 2001
TCI Communications 1992 - 1994
Skills
Process Improvement, Telecommunications, Leadership, CRM, Human Resources, Vendor Management, Operations Management, Customer Experience, Customer Satisfaction, Call Center, Recruiting, Broadband, Training Delivery, Marketing Strategy, Cross Functional Team..., Executive Management, Leadership Development..., Strategic Human..., Dispatch Operations..., Diversity and Inclusion..., Business Performance..., Customer Relations, Operational Strategy, Hospitality Management, Off-shore Team..., Employee Management, Cross-functional Team..., Leadership Development, Human Rights, Customer Dispatch, Team Building, Team Leadership, Training, Call Centers
Education
St. Edward's University 1984 — 1988
Business Administartion, Business/Corporate Communications
Roncalli
Graduate
FairPoint Communications January 2009 - Present
Verizon Agent February 1999 - January 2009
Frontier Communications May 1990 - January 1999
New York Telephone February 1988 - May 1990
Education
Southern New Hampshire University
MBA, Marketing
Saint John's University 1982 — 1986
Bachelor of Science, Communications
FairPoint Communications July 2014 - Present
Amphenol TCS February 2008 - July 2014
JP Morgan Chase 2006 - 2008
GSM&R 2003 - 2006
Granite State Management & Resources 2002 - 2005
Skills
Active Directory, Troubleshooting, Data Center, Technical Support, Servers, Disaster Recovery, Windows Server, Operating Systems, VMware, Networking, DNS, VMware ESX, Windows, DHCP, Symantec Endpoint..., Computer Hardware, Microsoft Exchange, Blackberry Enterprise..., Hyper-V, Citrix, Computer Security, Windows XP, XP, WSUS, Altiris, Microsoft Operating..., Lync Server 2010, Dell KACE, MCSE 2003, Citrix XenApp, Citrix XenDesktop, Citrix XenServer
Education
Southern New Hampshire University 2007 — 2011
New Hampshire Community Technical College 2003 — 2007
Associate in Science, Computer Technologies
Vantiv July 2014 - Present
Liberty Mutual Insurance April 2012 - July 2014
Bottomline Technologies November 2010 - April 2012
Maranatha Software Design May 2010 - April 2012
FairPoint Communications February 2008 - May 2010
Loftware November 2007 - February 2008
Loftware June 2005 - November 2007
Lucent Technologies 2000 - 2005
Cabletron 1997 - 2000
Skills
XML, Java Enterprise Edition, Databases, Linux, SQL, Java, Agile Methodologies, SOA, Testing, MySQL, Struts, Web Applications, Project Management, jQuery, C++, Troubleshooting, Hibernate, Networking, Windows
Education
Southern New Hampshire University 2000 — 2004
BS, Information Technology
USI February 2001 - Present
FairPoint Communications 1999 - January 2001
Baseball USA 1998 - 1999
Skills
Underwriting, Property & Casualty..., Professional Liability, Liability, Legal Liability, Casualty, Risk Management, Workers Compensation, Brokers, Employee Benefits, Employment Practices..., Health Insurance, Strategic Planning, Commercial Lines, Reinsurance, New Business Development, Financial Analysis, General Insurance, Financial Modeling, Due Diligence
Education
The University of Texas at Austin 1993 — 1997
Bachelor of Science (BS), Business Administration and Management, General
FairPoint Communications February 2009 - Present
U.S. Marine Corps January 1991 - Present
Verizon Communications January 1997 - January 2008
Skills
Leadership, Inventory Management, Project Planning, Quality Control, Microsoft Office, Networking, Network Engineering, Procurement, Program Management, Routers, Telecommunications, Security, Troubleshooting, Management, Team Leadership, Human Resources, Operations Management, Managed Services, Provisioning, Strategy, Team Building, VoIP, Contract Negotiation, Process Improvement, Cross-functional Team..., Vendor Management, Integration, Military, Computer Network..., Security Clearance, Wireless, PMP, Data Center, Government, Project Management, DoD, Information Assurance, Operational Planning, Organizational...
Education
United States Naval Academy 1987 — 1991
BS, General Engineering
FairPoint Communications September 2007 - Present
Verizon December 1990 - August 2007
United States Marine Corps January 1983 - December 1986
Skills
Project Management, Telecommunications, Operations Management, Strategic Leadership, Cross-functional Team..., Team Leadership, Performance Management, Team Building, Business Analysis, Leadership, Change Management, Sales Management, Strategic Planning, Customer Service, Business Process, Contract Negotiation, Six Sigma, Vendor Management, Business Strategy, Customer Satisfaction, Business Process..., Start-ups, Account Management, Strategy, New Business Development, Business Development, Wireless, IT Strategy, Budgets, Business Planning, Negotiation, Process Improvement, Call Center, CRM, Call Centers, Outsourcing, Product Management, Product Marketing, Integration, Program Management, Management, VoIP, Public Speaking, Project Planning, Data Center, Executive Management, Strategic Partnerships, Sales Operations, Cloud Computing, Employee Training
Education
The George Washington University 1997 — 1999
Masters Certificate, Project Management
State University of New York Empire State College 1995 — 1997
BS, Management
State University of New York - System
Bachelor of Science (BS), Business Administration and Management, General
FairPoint Communications Director of HRContec Corporation2001 - 2004
Education
State University of New York College at Oswego 1967 — 1971
FairPoint Communications September 2005 - Present
Education
Texas A&M University 2003 — 2005
Master in Business Administration, Corporate Finance
Texas A&M University - Mays Business School 2003 — 2005
Independent Contractor October 2001 - July 2005
Combined Solutions, Inc. March 2001 - October 2001
FairPoint Communications June 1999 - March 2001
Trustco Bank May 1993 - June 1999
Education
University at Albany, SUNY 1989 — 1993
BS, Physics
University at Albany March 2005 - Present
University at Albany January 2003 - March 2005
University at Albany October 2001 - December 2002
University at Albany February 2001 - October 2001
FairPoint Communications August 2000 - January 2001
FairPoint Communications January 2000 - August 2000
Cystic Fibrosis Foundation December 1997 - December 1999
Skills
Volunteer Management, Event Planning, Corporate Communications, Marketing, Public Relations, Fundraising, Nonprofits, Event Management, Public Speaking, Community Outreach, Alumni Relations
Education
University at Albany, SUNY 2001 — 2004
Master of Business Administration
State University of New York College at Oswego 1993 — 1997
Bachelor of Arts, Communication major with Public Relations track/Business Administration minor
Guilderland High School 1989 — 1993
Regents Diploma
Vertek Corporation November 2011 - Present
FairPoint Communications September 2008 - February 2012
L.L.Bean November 2005 - August 2008
Skills
Sales Support, Pricing, Team Leadership, Customer Service, Proposal Writing, Sales Operations, Customer Satisfaction, Account Management, Sales, Salesforce.com, Solution Selling, Direct Sales, Telecommunications, Contract Negotiation, CRM, VoIP, Sales Management, T1, Business Development, Process Improvement, Selling
Education
The George Washington University 2000 — 2004
Bachelor of Arts, International Affairs & Archaeology
Measured Progress May 2015 - Present
FairPoint Communications February 2010 - Present
PC Connection February 2011 - October 2013
Salem College February 2007 - February 2010
Ntirety 2005 - 2006
U.S. Army 1980 - 1990
U.S. Army 1980 - 1990
Skills
Integration, Databases, Oracle, Database Administration, Troubleshooting, SQL, Windows Server, Enterprise Architecture, Disaster Recovery, Oracle Database..., Data Warehousing, Performance Tuning, Project Management, System Administration, SDLC, Database Design, Microsoft SQL Server, Requirements Analysis, PL/SQL
Education
Strayer University (VA) 2008 — 2012
Master of Science (MS), Management Information Systems, General, a
DFT Communications May 2009 - Present
Fairpoint Communications February 1998 - May 2009
FairPoint Communications February 1998 - July 2000
Chautauqua and Erie Telephone February 1998 - February 2000
Skills
Network Design, IP, Telecommunications, WAN, VoIP, Troubleshooting, Broadband, Network Engineering, Ethernet, Servers, Software Installation, DNS, Cisco Technologies, Networking
Education
State University of New York College at Fredonia 1999 — 2003
Business Administration and Management, General
Bristol Group, LLC September 2003 - Present
FairPoint Communications May 2011 - May 2015
FairPoint Communications June 2008 - May 2011
NH Office of Legislative Budget Assistant, Audit Division June 2001 - June 2006
Skills
Accounting, Auditing, Internal Audit, Internal Controls, Tax, Tax Accounting, CPA, Finance, Financial Reporting, Process Improvement, Financial Analysis, Sarbanes-Oxley Act, US GAAP
Education
Southern New Hampshire University 1999 — 2001
BS, Accounting
Dealertrack Technologies September 2015 - Present
JPMorgan Chase June 2013 - September 2015
JP Morgan Chase December 2009 - June 2013
JPMorgan Chase February 2002 - November 2009
FairPoint Communications January 2001 - November 2001
FairPoint Communications December 1999 - January 2001
Skills
Salesforce.com, Strategy, Team Building, Employee Training, Customer Service, Vendor Management, Strategic Planning, CRM, Leadership, Business Analysis, Banking, Project Management, Performance Management, Program Management, Training
Education
University at Albany, SUNY 1991 — 1996
BA, Psychology
FairPoint Communications August 2011 - Present
FairPoint Communications 2008 - 2011
Appian Communications 2000 - 2002
Education
Southern New Hampshire University
Bachelor Of Science, Business Studies
ADT January 2014 - Present
ADT July 2013 - January 2014
FairPoint Communications September 2011 - May 2012
FairPoint Communications June 2010 - September 2011
FairPoint Communications July 2007 - June 2010
PricewaterhouseCoopers July 1996 - May 2007
Skills
Accounting, Financial Analysis, Process Improvement, Telecommunications, Program Management, Sarbanes-Oxley Act, Vendor Management, Business Analysis, Project Management, Financial Reporting, Management, Business Process..., Business Intelligence, Finance
Education
Syracuse University - Martin J. Whitman School of Management 1992 — 1996
Bachelor of Science (B.S.), Accounting and Management Information Systems
FairPoint Communications March 2008 - Present
FairPoint Communications 2008 - 2014
FairPoint Communications 2008 - 2014
FairPoint Communications 2008 - 2014
FairPoint Communications 2008 - 2014
Verizon Business November 2004 - March 2008
AT&T 2000 - 2004
New England Telephone 1989 - 1995
New England Telephone 1989 - 1995
Skills
Managed Services, Unified Communications, Solution Selling, Salesforce.com, Wireless, VoIP, Telecommunications, Direct Sales
Education
Union College 1983 — 1987
Bachelor of Science (BS)
BT Federal Inc. July 2015 - Present
FairPoint Communications December 2014 - February 2015
Verizon Business January 2001 - December 2014
Winstar Communications 1999 - 2001
Excel Communications LLC 1999 - 1999
UUNET 1996 - 1999
Skills
Telecommunications, Switches, VoIP, Routing, IP, Wireless, ISDN, Switch Translations, LERG, PSTN, Microsoft Office, Computer Network..., SIP, Networking, Telecommunications..., Outlook, Sonus Insight, SharePoint, MPLS, 5ESS, DMS CS2K, Lucent 5ESS, Nortel switches, DMS 250, Tekelec SS7 switches, Troubleshooting, RTE7, CDR, AVOM, Navis Voice Activation..., T1, Technical Support, TDM, NADP, Genband, Network Design
Education
Strayer University (VA) 2010 — 2016
Telcordia Technologies 2002 — 2002
Alcatel-Lucent 5ESS
Washington Business School 1996 — 1997
Diploma, Integrated Processing
Waste Management July 2015 - Present
Konica Minolta Business Solutions U.S.A., Inc. September 2014 - August 2015
Tyco Integrated Security June 2014 - September 2014
AT&T September 2011 - April 2014
AT&T December 2010 - August 2011
Travel Nurse Solutions, LLC. October 2007 - September 2010
Travel Nurse Solutions, LLC. May 2006 - October 2007
FairPoint Communications June 2005 - May 2006
Anheuser-Busch December 2000 - June 2005
Skills
Healthcare, Cold Calling, Recruiting, CRM, Sales, Account Management, Sales Operations, Sourcing, New Business Development, Leadership, Management, Vendor Management, Customer Service, Interviews, Marketing, Negotiation, Selling, Business Development, Applicant Tracking..., Hospitals, Marketing Strategy, Sales Management, Security, Talent Acquisition, Temporary Staffing, Strategic Planning, Solution Selling, Direct Sales, Wireless, Salesforce.com, Telecommunications, Managed Services, Training, Temporary Placement, Hiring, Staffing Services, Unified Communications, Contract Recruitment, Screening, Telephony, Product Management
Education
Troy University 1995 — 2000
Jefferson County Commission April 2014 - July 2014
BBVA Compass April 2010 - April 2014
BBVA Compass January 2009 - April 2010
BBVA Compass March 2004 - June 2009
Compass Bank June 2002 - March 2004
Compass Bank August 2001 - June 2002
FairPoint Communications 2000 - 2001
AT&T Broadband (Formerly TCI) 1998 - 2000
Gulf Coast Business Services 1997 - 1998
Skills
Training, Instructional Design, Training Delivery, Banking, Leadership, Retail Banking, Credit, Management, Loans, Consumer Lending, Commercial Banking, Small Business Lending, Program Management, Process Improvement, Performance Management, Strategy, Risk Management, Customer Service, Coaching, Strategic Planning, Financial Services, Human Resources, Recruiting, Project Management
Education
University of Southern Mississippi 1987 — 1993
Bachelor of Science (BS), English
Blasch Precision Ceramics January 2014 - Present
Noble Gas Solutions November 2010 - November 2013
AWESCO - Albany Welding Supply April 2009 - November 2010
Canyon Ranch March 2005 - February 2010
FairPoint Communications January 1995 - March 2005
FairPoint Communications December 1993 - December 1995
taconic telephone March 1991 - December 1993
Coopers & Lybrand September 1988 - March 1991
Skills
Analysis, Strategy, Auditing, Internal Controls, Finance, Marketing, GAAP, Customer Service, Policy
Education
State University of New York College at Oswego 1985 — 1988
BS, Accounting/ English Minor
NYS Dept of Economic Development - I Love NY April 2005 - Present
US Unwired 2003 - 2005
FairPoint Communications 2000 - 2002
Sprint PCS 1995 - 2000
SBDC 1986 - 1988
SBDC 1986 - 1988
Skills
Public Speaking, Event Planning, Economic Development, Public Policy, Media Relations, Marketing Strategy, Community Outreach, Research, Analysis, Policy Analysis, Competitive Analysis, Leadership, Social Media, Policy, Government, Strategic Planning, Management, Program Management
Education
University at Albany, SUNY 1983 — 1985
MBA, Marketing
State University of New York College at Oneonta 1978 — 1980
BA, Political Science
Coldwell Banker Prime Properties July 2008 - March 2009
Borders February 2006 - December 2007
Empire Blue Cross Blue Shield May 2004 - November 2005
Pepsi Bottling Group July 2002 - March 2004
FairPoint Communications September 1999 - March 2002
Education
University at Albany, SUNY 2008 — 2008
English Literature and Critique
Stony Brook University 1991 — 1995
Psychology, Philosophy
Gentiva Health Services March 2014 - Present
Layne Christensen August 2012 - October 2013
Sysco November 2011 - January 2012
H&R Block January 2011 - July 2011
FairPoint Communications April 2008 - June 2010
Skills
General Ledger..., Complex Accounting..., Financial Analysis, Forecasting, Account Reconciliation, Financial Statements, Accounting, Auditing, Payroll, Process Improvement, P&L, Payroll Taxes, Financial Reporting, Sarbanes-Oxley Act, Financial Modeling, Accounts Payable
Education
Southern New Hampshire University 2006 — 2009
Master's, Finance
Davis Vision, Inc. July 2010 - Present
Classic Country May 2005 - July 2010
Davis Vision November 2003 - April 2006
FairPoint Communications March 1999 - May 2002
Hearing and Speech Assessment & Rehabilitation June 1995 - February 1999
Skills
Databases, Insurance, Customer Service, Process Improvement, Management, Analysis, Training, Software Documentation, Strategic Planning
Education
The College of Saint Rose 2003 — 2006
MS ED, Childhood Education
The College of Saint Rose 1992 — 1994
Bachelor of Science in Education, Communication Sciences and Disorders, General
FairPoint Communications May 2007 - Present
Skills
Sales Tax, Accounting, Financial Reporting, Billing, Income Tax, GAAP, Auditing, Internal Controls, Accounts Payable, QuickBooks, Accruals, Tax, Fixed Assets, Tax Preparation, Internal Audit, Great Plains Software, General Ledger, Accounts Receivable, Financial Accounting, Account Reconciliation, Variance Analysis, Revenue Recognition, Invoicing, Cost Accounting, Sarbanes-Oxley Act, Journal Entries, Financial Statements, Payroll
Education
Southwestern College 1994 — 1996
Maine General August 2013 - Present
FairPoint Communications January 2011 - March 2013
FairPoint Communications May 2008 - December 2010
Goggin's IGA September 2003 - August 2006
Skills
Call Center, Customer Service, Customer Satisfaction, Leadership, Marketing, Telecommunications, Call Centers, Accounts Receivable, Time Management, Process Improvement, Account Management, Sales, Accounting, Credit, Team Building
Education
Thomas College 2003 — 2007
BA, Marketing Management
Gardiner Area High School 1999 — 2003
The RiverStone Group February 2014 - Present
FairPoint Communications August 2011 - February 2014
FairPoint Communications October 2009 - November 2011
FairPoint Communications June 2008 - October 2009
Metro South Chamber of Commerce January 2008 - May 2008
Skills
Telecommunications, Business Process..., SDLC, Cross-functional Team..., Databases, Software Documentation, Project Management, Training, Change Management, PMP, Requirements Analysis, Business Analysis, Business Process, User Acceptance Testing, Vendor Management, Visio, Integration, Software Project..., PMO
Education
Stonehill College 2004 — 2008
BA, Marketing, Spanish
FairPoint Communications February 2008 - Present
AT&T September 2001 - September 2007
Unitel Communication Inc December 1993 - May 1995
Skills
Call Center, Managed Services, VoIP, Wireless, Cross-functional Team..., Vendor Management, Forecasting, Direct Sales, Solution Selling, Account Management, Customer Satisfaction, Business Case, Pricing, SaaS, Process Improvement
Education
State University of New York College at Fredonia
BA
University of Utah
MS
WCW, Inc. October 2005 - Present
WCW, Inc. October 2005 - December 2009
FairPoint Communications 1999 - 2002
Commsoft 1998 - 2001
Dart Transportation 1983 - 1984
Skills
Marketing Communications, Online Marketing, Integrated Marketing, Digital Marketing, Account Management, Customer Service, Web Analytics, Negotiation, SEO, New Business Development, Social Media, SEM, Direct Mail, Event Management, PPC, E-commerce, Event Planning, Brand Management, Brand Development, Marketing
Education
St. John Fisher College 1978 — 1982
BA, Communications
Desales 1974 — 1978
ThreeD's Variety June 1994 - Present
FairPoint Communications 1987 - Present
Skills
Telecommunications, Customer Service, Telephony, Troubleshooting, Team Leadership, Customer Satisfaction, Management, Microsoft Office, Process Improvement
Education
Stonehill College 1982 — 1986
Batchelor of Arts, Philosophy
Thornton Academy 1979 — 1982
FairPoint Communications October 2007 - Present
CenturyTel, Inc October 2004 - October 2007
Maine Municipal Association March 1999 - October 2004
Education
Thomas College 2000 — 2004
MBA, Management/Marketing
University of Maine 1972 — 1976
BA, Public Management
FairPoint Communications September 2014 - Present
FairPoint Communications August 2012 - September 2014
Windward Petroleum June 2010 - August 2012
Conductive Compounds Inc September 2009 - June 2010
Curves July 2006 - July 2009
Verizon Enterprise Solutions April 1996 - July 2006
Oxford Health Plans September 1995 - April 1996
Parker Hannifin September 1987 - September 1995
Skills
Account Management, CRM, Direct Sales, Inside Sales, Lead Generation, Sales Operations, Managed Services, Selling, Solution Selling, Telecommunications, VoIP, Sales, Customer Satisfaction, Management, Customer Retention, Customer Service, Wireless, Salesforce.com
Education
Southern New Hampshire University
Master of Business Administration (MBA)
Southern New Hampshire University
Bachelor of Business Administration (BBA)
Merchants Automotive Group January 2014 - Present
Davis Bookkeeping Services 2012 - January 2014
FairPoint Communications April 2010 - December 2011
Emerson Ecologics 2009 - 2010
Millard Group 2007 - 2009
Anne Holliday, CPA 2004 - 2005
Madison Resource Funding 2001 - 2003
Skills
Accounting, Financial Reporting, General Ledger, Account Reconciliation, Accounts Payable, Payroll, GAAP, Accounts Receivable, Auditing, Internal Controls, Invoicing, Financial Analysis, Cost Accounting, Budgets, Forecasting, Microsoft Excel, Finance, Spreadsheets, Income Statement, Journal Entries, Bank Reconciliation, Analysis, QuickBooks, Financial Accounting, Payroll Taxes, Tax Preparation, Corporate Tax, Tax Accounting, Outlook, Revenue Recognition, Sales Tax, Process Improvement, Mergers & Acquisitions, Tax, Income Tax, Peachtree, Mas 90, Fixed Assets, Financial Statements, Small Business, Accruals, Internal Audit, Accountants, Year-end Close, Tax Returns, Preparation, Depreciation
Education
Southern New Hampshire University 2014 — 2016
Master of Business Administration (MBA), Finance
Southern New Hampshire University 2007 — 2009
Bachelors, Accounting
MVP Health Care July 2011 - Present
MVP Health Care February 2010 - September 2011
FairPoint Communications April 2008 - February 2010
Blue Slate Solutions 2005 - 2007
Skills
Marketing Strategy, Customer Experience, Marketing Communications, Strategic Planning, Process Improvement, Account Management, Health Insurance, Vendor Management, Team Leadership, Project Management, Marketing, Program Management, Healthcare, Employee Benefits
Education
Union College 2003 — 2005
MBA, Marketing
Union College 1999 — 2003
Bachelor of Arts (B.A.)
FairPoint Communications April 2008 - Present
Skills
Accounting, Sarbanes-Oxley Act, Financial Analysis, General Ledger, Financial Reporting, Oracle, Account Reconciliation, Telecommunications
Education
Southern New Hampshire University 2011 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.924
Trinity College-Hartford 1969 — 1973
Bachelor of Arts (B.A.), Psychology
FairPoint Communications June 2008 - Present
Verizon Communications July 1998 - June 2008
Infinity Federal Credit Union November 1993 - July 1998
Skills
Telecommunications, Call Centers, Vendor Management, Telephony, Customer Service, Customer Retention, Wireless, Call Center, Team Building, Management, Cross-functional Team..., Product Management, Broadband, Tariffing, Telecommunications..., Team Leadership, Process Improvement, Compliance, Customer Relations, Retail Banking, Financial Analysis, Solution Selling, Highly detail oriented, Compliance Regulations, Customer Centric..., Dispatching
Education
Southern New Hampshire University 2015 — 2018
Bachelor’s Degree, Business Administration and Management, General
University of Maine 1989 — 1991
Liberal Arts and Sciences/Liberal Studies
FairPoint Communications May 2015 - Present
Wheelabrator Technologies Inc / Waste Management September 2008 - Present
EDS April 2007 - September 2008
United States Marine Corps January 2002 - January 2006
United States Marine Corps January 2002 - January 2002
Skills
Active Directory, Data Center, Troubleshooting, DHCP, Microsoft Exchange, Technical Support, Networking, VPN, Software Installation, Servers, Routers, Laptops, Hardware, Security, Cisco Routers, Switches, DNS, Cisco Technologies, Network Security, Group Policy, System Administration, VMware, Operating Systems, Blackberry Enterprise..., Cisco devices, Microsoft, Android, Routing, LAN Switching, Network Administration, Wireless Networking, A+ Certified, Cisco, Windows Server, Desktop Support, Network Engineering, Workstations, Remedy, Windows 7, Blackberry, Incident Management
Education
Southern New Hampshire University 2008 — 2013
B.S., Information Technology/Business
Microskills 2006 — 2006
Technical, Network Administration
Associated Technical College 2005 — 2005
Technical, Cabling
Marine Corps Communication & Electronics School 2002 — 2003
None, Network Administration
Dover Flexo Electronics November 2010 - Present
Netria Corporation January 2004 - November 2010
MCI 2001 - 2003
Vitts Networks 2000 - 2001
FairPoint Communications 1999 - 2000
Skills
Integration, HP, IP, Hardware, Sales Operations, Network Security, Cisco Technologies, WAN, Frame Relay, VPN, Video Editing, Creative Direction, Special Effects, Video Production, Cloud Computing, Video Camera, Channel Partners, Project Management, Camera Operating
Education
Southern New Hampshire University 2010 — 2014
AS, Computer Information Technology
McIntosh College 1998 — 1999
Computers & Telecommunications
Maine Water August 2014 - Present
GWI September 2013 - August 2014
GWI August 2012 - February 2013
FairPoint Communications July 2010 - September 2011
Verizon Business March 2005 - June 2010
Verizon October 2001 - March 2005
Nynex / Bell Atlantic August 1997 - August 2001
Skills
SDH, T1, Lotus Notes, Microsoft Office, Telecommunications, VoIP, Frame Relay, MPLS, Oracle 9i, Managed Services, Elan, Metasolv M6, Business Applications, SSL, Computer Network..., Endeavor, Data Center, Oracle, IP, Cross-functional Team..., Ethernet, Fiber Optics, ATM networks, Business Process, Switches
Education
Thomas College 1986 — 1990
B.S. Business Management, Business Management
Lisbon High School 1982 — 1986
FairPoint Communications September 2008 - Present
Verizon October 1998 - June 2008
Education
Southern New Hampshire University 2010 — 2013
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, 3.9 GPA
FairPoint Communications July 2000 - Present
Skills
Computer Network..., Ethernet, MPLS, Wireless, IP, Network Security, Fiber Optics, Network Engineering, CCNA, Cisco Technologies, Network Architecture, TCP/IP, Broadband, Internet Services, Managed Services, Telephony, BGP, T1, Troubleshooting, LAN-WAN, Routing, Network Design, Data Center, Routers, Carrier Ethernet, ATM networks, Frame Relay, ISDN, Juniper, Metro Ethernet, Optical Fiber, SDH, SIP, SIP Trunking, Switches, TDM, Unified Communications, WAN
Education
New 1997 — 2000
Bachelor's degree, Business Administration and Management, General
Southern New Hampshire University
bachelor if science, Business Administration and Management, General
State of Vermont May 2013 - Present
FairPoint Communications August 2003 - May 2013
Skills
Golf, Hiking, Business, Time Management, Ethernet, Process Scheduler, Telecommunications, Outside Plant, Customer Satisfaction, Contract Management, Supervisory Skills, Broadband, VoIP, Supervising, Optical Fiber, Cross-functional Team..., Contract Negotiation, Fiber Optics, Running, PMP, Ski, Order Fulfillment, DSL, T1, Wireless, Program Management, Computer Network..., Call Centers, Project Management
Education
Vermont Technical College 2010 — 2018
bs, nursing
Union College 1982 — 1986
bs, civil engineering
FairPoint Communications August 1999 - Present
Qwest May 1967 - May 1997
Education
University of Southern Maine 2007 — 2012
Master of Arts (M.A.), American and New England Studies
College of St. Catherine 1985 — 1989
Bachelor of Arts (B.A.), Communication, General
FairPoint Communications September 2013 - Present
Education
Trinity College-Hartford 2009 — 2013
Bachelor of Arts (B.A.), Political Science and Government
North Yarmouth Academy 2005 — 2009
H.S. Diploma
Home September 2009 - Present
FairPoint Communications January 2009 - August 2009
Verizon November 1998 - December 2008
New England Telephone/Nynex/Bell Atlantic April 1979 - October 1998
Skills
Telecommunications, Telephony, Call Centers, DSL, Troubleshooting, Customer Satisfaction
Education
Southern NH University 1991 — 1997
BS, Business Administration and Management, General
FairPoint Communications June 2014 - Present
Concordia Partners LLC November 2012 - March 2014
Implement Marketing March 2007 - August 2007
Coca-Cola Bottling Company November 2003 - August 2005
Coca-Cola Bottling Company January 2003 - October 2003
Skills
Quality Assurance, Marketing Strategy, Market Research, Marketing Communications, Marketing, Integrated Marketing, Advertising, Digital Marketing, Direct Marketing, Marketing Management, Online Advertising, Social Media Marketing, Management, Project Management, Customer Service, SEO
Education
Southern New Hampshire University 2006 — 2008
Master of Business Administration (MBA)
Kwame Nkrumah University of Science and Technology 1998 — 2002
Chemical Engineering
FairPoint Communications July 2008 - Present
Iberdrola November 2004 - June 2008
Waitsfield and Champlain Valley Telecom May 2000 - November 2004
TDS Telecommunications Corp. May 1991 - May 2000
Skills
General Ledger, Sarbanes-Oxley Act, Accounting, Fixed Assets, Accounts Payable, Account Reconciliation, Auditing, Inventory Management, Internal Audit
Education
Southern New Hampshire University 2008 — 2014
Bachelor of Applied Science (BASc), Accounting
DFT Communications February 2006 - Present
FairPoint Communications January 2001 - February 2006
Plantrol Systems Ltd January 1996 - January 2001
Skills
Telephone Skills, Computer Hardware, Network Design, VoIP, Sales, Call Centers, Data Center, IP, MPLS, Solution Selling, Telecommunications, Troubleshooting, Social Networking, Account Management, Cisco Technologies, Managed Services, Customer Service, Marketing Strategy, New Business Development, Team Building
Education
SUNY Fredonia 1990 — 1995
FairPoint Communications July 2008 - Present
Dartmouth-Hitchcock December 1999 - June 2007
Beckman Coulter March 1994 - November 1999
Skills
Information Security, Network Security, Virtualization, Cisco Technologies, Security, Active Directory, Windows Server, Network Administration, Data Center, VMware, Disaster Recovery
Education
Suffolk University
Bachelor of Arts (B.A.), History
UPS November 2014 - January 2015
FairPoint Communications January 2014 - July 2014
FairPoint Communications March 2008 - January 2014
Verizon Communications September 1997 - March 2008
New England Telephone June 1989 - September 1997
Skills
Telecommunications, Management, Project Management, Team Leadership, VoIP, Vendor Management, Troubleshooting, Account Management, Process Improvement, Testing, Customer Service, Mentoring, Microsoft Office
Education
Southern Maine Community College 1991 — 2003
Architectual Drafting
New York State Board of Elections November 2006 - June 2012
NYSTEC June 2004 - November 2006
J. Fletcher Creamer & Son, Inc. September 2002 - January 2004
FairPoint Communications March 1999 - February 2002
Telergy February 1995 - December 1999
Skills
Microsoft Office, OTDR, Powermeter, A+ hardware, Lyncole "Theory and..., Adtran Total Access 850, ES&S Election..., Dominion Voting Systems...
Education
University at Buffalo
Bachelor's degree, Mechanical Engineering, 3.1
Firehouse Subs Business OwnerFirehouse SubsAugust 2014 - Present
Moe's Southwest Grill November 2004 - December 2013
Fairpoint Communications August 1999 - March 2004
Colwell & Salmon June 1996 - August 1998
Education
University at Albany, SUNY 1992 — 1996
Bachelor’s Degree, American History (United States), 3.70 G.P.A.
State Universtiy Of New York at Albany, NY