FairPoint Communications
FairPoint Communications, Inc. was headquartered in Charlotte, North Carolina, and operated communication services in 31 markets in 17 states, mostly in rural areas. Parent organization: Consolidated Communications Headquarters: Charlotte, North Carolina, United States CEO: Paul H. Sunu (Aug 2010–) Revenue: 1.275 billion USD Founded: 1991 Subsidiaries: Northern New England Telephone Operations,
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FairPoint Communications Employees
FairPoint Communications April 2008 - April 2015
Verizon April 1983 - March 2008
Various Engineering Consultants June 1980 - March 1983
Skills
Crisis Management, Team Leadership, Testifying for Utility..., Call Center, Managed Services, Process Improvement, Change Management, Project Management, Strategic Planning, Customer Satisfaction, Performance Management, Vendor Management, Call Centers, Contract Negotiation, Leadership, Strategy, Management, Project Planning, Customer Service
Education
Plymouth State University 1985 — 1990
Masters, Business Administration
University of Massachusetts, Amherst 1976 — 1980
Bachelor of Science, Civil Engineering
PayPal July 2014 - Present
FairPoint Communications 1993 - August 2013
L.L.Bean October 2006 - February 2007
Skills
Customer Service, Telecommunications, Supervisory Skills, Problem Solving, Sales, Sales Force Alignment, Customer Experience, Account Management, Call Centers, Customer Satisfaction, Public Speaking, Vendor Management, Project Management, Process Improvement, Leadership, Program Management, Team Leadership, Team Building, Sales Management
Education
Pikes Peak Community College 1990 — 1990
AmeriCorps NCCC September 2014 - July 2015
Massachusetts Promise Fellowship August 2013 - August 2014
Bike & Build June 2013 - July 2014
Children's Museum & Theatre of Maine June 2012 - August 2012
FairPoint Communications June 2010 - August 2011
Swartz Family Farm January 2011 - May 2011
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Research, Social Media, Customer Service, PowerPoint, Nonprofits, Creative Writing, Teamwork, Time Management, Public Speaking, Facebook, Data Entry, Social Networking, Sustainability, Community Outreach, Teaching, Program Development, Volunteer Management, Leadership, Fundraising, Event Planning, Project Management, Community Development, Critical Thinking, Event Management, Blogging, Grant Writing, Social Media Marketing, Training, Student Development, Strategic Planning, Program Management, Grants, Editing
Education
Northeastern University 2014 — 2016
Graduate Certificate, Nonprofit Management
University of Massachusetts, Amherst 2009 — 2013
Bachelor of Science (BS), Environmental Design
CUEF Grenoble université Stendhal 2012 — 2012
French Studies
freelancer February 2013 - Present
AT&T August 2011 - January 2013
Nokia Siemens Networks October 2010 - July 2011
Ericsson June 2009 - June 2010
Sprint Nextel January 2009 - June 2009
Verizon Wireless January 2007 - April 2008
FairPoint Communications February 2006 - October 2006
Windstream Communications June 2005 - December 2005
Bechtel Corporation January 2004 - September 2004
MetroPCS May 2003 - October 2003
Skills
LTE, UMTS, RF, WCDMA, GSM, Cellular Communications, SDH, Computer Network..., Actix, Ethernet, GPRS, Key Performance..., IP, SS7, Radio, RF design, Network Design, Telecommunications, HSDPA, Optimization, Troubleshooting, CDMA, Fiber Optics, Switches, WiMAX, Drive Test, Rollout, VoIP, TEMS Investigation, MPLS, Microwave, 3G, HSPA, Wireless Networking, TEMS, QoS, HSUPA, 4G, Wireless, Optical Fiber, Edge, Backhaul, EVDO, 2G, DWDM, RF Engineering, Transmission, Network Optimization, T1, RAN
Education
Prairie View A&M University
BSEE, Electrical Engineering
FairPoint Communications January 2001 - Present
Hewins Carlson/Wagonlit Travel May 1996 - January 2001
Baker Newman Noyes January 1995 - May 1996
KPMG US June 1991 - December 1994
Skills
Telecommunications, Operating Budgets, Financial Accounting, Team Management, Forecasting, Reporting & Analysis, General Ledger, Sarbanes-Oxley, Manufacturing, Banking, Capital Budgeting, Fixed Asset Management, GAAP, Essbase, Lawson General Ledger, Oracle Discoverer, Oracle E-Business Suite, CPA
Education
Plymouth State University 1987 — 1991
Bachelor of Business Administration (B.B.A.), Accounting
FairPoint Communications September 2008 - September 2011
US Cellular Wireless April 2008 - September 2008
Skills
Optical Fiber, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Team Leadership, Leadership, Telecommunications, Windows, Troubleshooting, Customer Satisfaction
Education
New England Tractor Trailer Training School 2013 — 2013
John Mason Institute 2012 — 2012
CCNA, Cisco Networking
FairPoint Communications September 1979 - Present
Skills
Telecommunications, VoIP, Program Management, Sales, Call Centers, Process Improvement, Management, Vendor Management, Wireless, Managed Services, Strategic Planning, Budgets, Project Management, IP, Product Management, T1, Cross-functional Team..., Team Building, Customer Service
Education
North Florida Community College
U S Cellular Authorized Agent May 2012 - August 2013
Official Sun Tan City June 2011 - April 2012
Beacon Appraisal Inc. March 2003 - July 2008
FairPoint Communications October 1998 - September 2003
Skills
Sales Operations, Cold Calling, Sales, Outside Sales, Direct Sales, Selling, Customer Service, Telecommunications, Account Management, Sales Management, Interviews, Customer Retention, Customer Satisfaction, Sales Process, Sales Presentations, CRM, Contract Negotiation, New Business Development, Solution Selling, B2B, Wireless, Managed Services, Employee Training, Team Management, Performance Appraisal, Hiring Employees, New Hire Training, Series 7, Customer Experience, Training
Education
Westbrook College 1985 — 1989
Business Administration
Salem State College 1984 — 1985
Travel and Tourism
Hoffman Media, LLC November 2007 - Present
Balch & Bingham LLP 2001 - 2007
FairPoint Communications 2000 - 2000
ETCOR 1996 - 2000
Parisian 1989 - 1997
Skills
FMLA, Employment Law, Onboarding, Human Resources, Employee Relations, Recruiting, Strategic Planning, Account Management, Talent Management, Talent Acquisition, Employee Benefits, Benefits Administration, Deferred Compensation, Succession Planning, Applicant Tracking..., HRIS, HR Policies, New Hire Orientations
Education
Penn State University 1985 — 1989
Richland High School 1981 — 1985
Kicking Cancer October 2007 - Present
University of Phoenix January 1999 - Present
Kaplan University August 2012 - June 2015
FairPoint Communications September 2008 - December 2011
FairPoint Communications September 2008 - December 2010
Associated General Contractors March 2007 - September 2008
University of Southern Maine July 1999 - March 2007
University of Southern Maine January 1999 - January 2002
Mead Paper Products Company January 1997 - January 1999
Kennebec Valley Community College July 1987 - July 1997
Skills
Certified Classroom..., Certified MBTI..., Certified Master Trainer, Facilitation Skills, Instructional Design, Instructor-led Training, Teacher, Presentation Development, Group Presentations, Microsoft Office, Captivate, MBTI, Workshop Facilitation, Facilitators, Curriculum Design, Program Management, Adult Education, Leadership, E-Learning, Distance Learning, Organizational..., Change Management, Training, Leadership Development, Technical Writing, Process Improvement, Curriculum Development, Research, Management, Staff Development, Teaching, Resume Writing, Student Affairs, Higher Education, Employee Training, Classroom, Succession Planning, Strategy, Training Delivery, Faculty Development, Instructional Technology, Conflict Resolution, Executive Coaching, Retaining Customers, Team Building, Academic Administration
Education
Nova Southeastern University 1993 — 1998
Doctorates, Higher Education
Thomas College 1986 — 1990
Masters, Business Administration
University of Maine at Machias 1975 — 1978
B.S., Business Education
Supervisor Training Institute, University of Southern Maine (2005) 2004 — 2005
Doctorates Degree, Higher Education
Kennebec Leadership Institute, Kennebec Valley Chamber of Commerce 1989 — 1990
Masters, Business Administration
State of Maine
Certified Instructor, Vocational Technical Teacher
AlphaGraphics Kansas City June 2012 - Present
Saint Luke's Health System June 2010 - June 2012
FairPoint Communications 2006 - 2010
Skills
Customer Service, Sales, Relationship Marketing, Relationship Management, Account Management, Marketing, Marketing Communications, Trade Shows, Advertising
Education
Park University 2005 — 2008
Kearney High School 2000 — 2005
Varney Insurance November 2014 - Present
Varney Agency January 2014 - Present
L.L.Bean 2013 - 2014
FairPoint Communications 2011 - 2013
FairPoint Communications 2009 - 2011
Pine Tree Networks 2008 - 2009
Verizon 1998 - 2002
Bell Atlantic 1995 - 1998
New England Telephone 1985 - 1989
AT&T 1984 - 1985
Skills
Call Centers, Process Improvement, Vendor Management, Telecommunications, Management, Team Leadership, Customer Service, Service Delivery, Team Building, Telephony, Account Management, Leadership, Call Center, Operations Management, Microsoft Excel, Project Management, System Administration, Sales, Direct Sales, Microsoft Office, Customer Retention, Troubleshooting, Contract Negotiation, Performance Management, Customer Satisfaction, Training, Salesforce.com, Cross-functional Team..., Sales Operations, Analysis, Coaching, Budgets, Program Management
Education
North Shore Community College 1982 — 1983
Nursing
Rivier College 1981 — 1982
Pre-Med, Psychology
Fryeburg Academy 1980 — 1981
Pat's Peak Racing Academy 1979 — 1981
NetCracker April 2015 - Present
Capgemini June 2001 - April 2015
FairPoint Communications February 2007 - March 2012
Sprint Nextel April 2005 - January 2007
Nextel September 2001 - March 2005
Nationwide Insurance Company June 2000 - November 2000
Skills
PeopleSoft, Telecommunications, Billing, Program Management, Project Management, Business Process, Software Implementation, CRM, Order Management, Service Assurance, Business Analysis, Business Intelligence, Testing, Revenue Analysis, Revenue Assurance, Customer Service, Strategy, PMO, PMP, Business Process..., Integration, Requirements Gathering, ERP, Team Management, SDLC, Leadership, Solution Architecture, Requirements Analysis, Enterprise Architecture, Project Portfolio..., IT Strategy, Management Consulting, Vendor Management, Invoicing, Software Project..., Management
Education
The Ohio State University
Business Administration
North South University
TD August 2015 - Present
FairPoint Communications May 2013 - July 2015
SNHU September 2011 - May 2013
Freedom Tire Inc July 2006 - December 2009
United States Marine Corps June 2001 - July 2006
Skills
SQL, Database Design, Database Administration, Network Security, Cloud Computing, Networking, IT Analyst, IT Project & Program..., Eclipse, Microsoft Office, Microsoft Access, Android SDK, Managing Database, Software Engineering, Software Development, Kenan, Kenan FX, Kenan BP, Siebel, Oracle SQL Developer, Database, Kenan Arbor, Database Analyst, Data Mining, Security Clearance, Data Analysis, Data Analytics, Databases
Education
Southern New Hampshire University 2011 — 2013
Bachelor of Arts (B.A.), Information Technology
Penn State University 2009 — 2011
Striving For BS, IST
FairPoint Communications July 2012 - Present
Student June 2012 - April 2013
BID2WIN Software November 2011 - June 2012
NHTI 2010 - 2012
Skills
C#, SQL, HTML, XML, ASP.NET, Web Services, Java, .NET, PHP, VB.NET, SOAP, JavaScript, Visual Studio, Software Development, Service Oriented..., AJAX, UML, Microsoft Word, PowerPoint, Microsoft Excel, MySQL, Openspan, Logic Pro, Ableton Live, Music Theory, Music Production, Beat Making, Bass Guitar, Sound Design, Drums, Sound Mixing
Education
UNH Manchester 2012 — 2014
Computer Information Systems, Software Development/Database Administration/Project Management/Web Development
New Hampshire Technical Institute 2010 — 2012
Associates Degree, Applications Development
Dover High School
Uncle Maddio's of Charlotte, LLC January 2012 - Present
Ronald McDonald House of Charlotte 2007 - June 2013
Charlotte Rescue Mission September 2011 - 2013
Firstrategies, LLC 2010 - 2012
FairPoint Communications 2007 - 2010
McGuireWoods Capital Group 2007 - 2009
Consultant - Kema 2006 - 2007
Duke Energy / Cinergy 2000 - 2006
United Dominion Industries (now SPX Corporation) 1978 - 2000
Shughart Thomson & Kilroy 1976 - 1978
Skills
Human Resources, Employment Matters, Health Care, Administration, Mergers, Strategic Planning, Employee Relations, Compliance, Marketing, Healthcare, Insurance, System Administration, Executive Coaching, Strategy, Mergers & Acquisitions, Leadership Development, Deferred Compensation, Due Diligence, Public Relations, Business Planning, Process Improvement, Event Planning, Public Speaking, Organizational..., Employee Engagement, Change Management, Performance Management, Employee Benefits, Succession Planning, Labor Relations, Acquisition Integration, Organizational..., Executive Management, Organizational Design, Consulting, Performance Improvement, Leadership, Executive Development, Executive Pay, Workforce Planning, Culture Change
Education
Saint Louis University School of Law 1971 — 1974
Juris Doctor, Law
University of St. Thomas 1966 — 1970
BA, Liberal Arts
FairPoint Communications April 2008 - Present
T-Mobile 2005 - 2008
Penquis 2002 - 2004
MBNA June 1995 - November 2000
Skills
Telecommunications, Call Center, Avaya, Workforce Management, ACD, Telephony, VoIP, IVR, Vendor Management, Customer Experience, T1, Customer Satisfaction, Unified Communications, Troubleshooting, Contact Centers, Technical Support, Call Centers, CTI, Management, Routing, Wireless, Genesys, DSL, LAN-WAN, Managed Services, IP, Team Leadership, Process Improvement, Customer Service, Avaya Technologies
Education
Saint Joseph's College 2013 — 2016
Associate's degree, Business Administration, Management and Operations
P.C.H.S. 1988 — 1992
Graduated, High School/Secondary Diplomas and Certificates
FairPoint Communications October 2000 - Present
Child Psychiatry Services May 1998 - June 2000
Dr. Charles Frankum May 1996 - May 1998
MidSouth Hospital 1990 - 1992
Skills
Effective Communication..., Advanced Spreadsheet..., Highly organized and..., Proven Confidentiality, Software Installation, Call Centers, IT Management, Telecommunications, Integration, VoIP, System Administration, Microsoft Office, Vendor Management, Process Scheduler, Budgets, Management, Office Management, Project Management, Quality Assurance, Leadership, Customer Satisfaction, Team Building, CRM, Program Management, Process Improvement, Employee Relations, Training, Performance Management, Account Management, Customer Service
Education
Northwest Mississippi Community College 1983 — 1985
Associate of Arts (AA), Business Administration and Management, General
Monster September 2009 - Present
FairPoint Communications September 2008 - September 2009
Expert Server Group February 2008 - September 2008
SkillSoft October 2002 - February 2008
Kana December 2001 - May 2002
Skills
Virtualization, VMware ESX, VMware, VMware Infrastructure, vSphere, Disaster Recovery, Data Center, Servers, DNS, Active Directory, NetApp, Cisco UCS, Microsoft Technologies, NAS, Windows Server, Storage Architecture, Enterprise Architecture, Operating Systems, Infrastructure, HP Proliant, Antivirus, Microsoft SQL Server, SCCM, Storage Virtualization, VMware View, SAN, Bash, VMware vCenter..., Red Hat Linux, Server Architecture, Cluster, Akorri BalancePoint, IIS, Storage, System Deployment, Microsoft Exchange, SharePoint, PowerCLI, HP, Powershell, Storage Area Networks, VMware vSphere, VMware Big Data..., Nutanix, Tintri, RHEV, oVirt, Enterprise Software, Cisco Technologies, Cloud Computing
Education
New Hampshire Technical Institute 1999 — 2002
CIS, Cisco, Networking
Concord Senior High School 1996 — 1999
FairPoint Communications April 2012 - Present
Frontier Communications November 2011 - February 2012
CenturyLink December 2010 - September 2011
Infosys June 2004 - September 2010
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya 1999 — 2003
Bachelor of Engineering (B.E.), Computer Science
FairPoint Communications August 2013 - Present
Focus Technology Solutions September 2012 - August 2013
MetroCast Cablevision February 2009 - August 2012
MetroCast Cablevision April 2007 - February 2009
Seacoast Media Group 2005 - 2007
Skills
CCNA, BCNE, MCTS, Cisco, Cisco Technologies, Microsoft Certified..., Windows Server, DNS, TCP/IP, Windows 7, Routers, Network Administration, Technical Support, DHCP, Troubleshooting, Networking, Network Design
Education
NHTI, Concord's Community College 2008 — 2010
N/A, Information Technology
Dover High School
Dover High School
Up Your Leadership April 2011 - Present
HPO Strategies, LLC August 1988 - Present
One Communications September 2008 - May 2010
One Communications, Inc September 2008 - December 2008
FairPoint Communications November 2007 - March 2008
UCB 2003 - 2007
Roberts Wesleyan College 1987 - 2005
Rochester Gas & Electric, Corp. 1997 - 2003
Birdseye (the AgriLink) Foods 1995 - 1997
Second Avenue Associates 1988 - 1995
Skills
Organizational..., Leadership Development, Performance Management, Change Management, Leadership, Organizational..., Employee Engagement, Employee Relations, Coaching, Talent Management, Human Resources, Deferred Compensation, Training, Team Building, Executive Coaching, Strategy, Training Delivery, Instructional Design, Talent Acquisition, Management Consulting, Succession Planning, Management, Career Counseling, Workforce Planning, Process Improvement, Performance Improvement, Career Development, Workshop Facilitation, Project Management
Education
Purdue University - Krannert School of Management 1978 — 1980
Master of Science (MS), Human Resources & Labor Relations Mgmt.
Purdue University 1966 — 1970
BS, Metallurgical Engineering
City of South Portland Maine September 2009 - Present
FairPoint Communications 2008 - 2009
Town of Falmouth, Maine 2001 - 2008
Town of Cumberland, Maine 1998 - 2001
Skills
Public Speaking, Community Outreach, Microsoft Excel, Grants, Customer Service, Microsoft Office, Nonprofits, Fundraising, Social Media, Budgets, Volunteer Management, Policy, Event Planning, Program Development, Editing, Government, Leadership, Event Management, Team Building, Grant Writing
Education
New England Municipal Clerks Institute 2002 — 2004
Certification, Municipal Government
Siena College 1978 — 1982
BBA, Accounting
FairPoint Communications July 2012 - Present
Kitchen Tune-Up Franchise System September 2008 - November 2011
Capital One November 2005 - April 2008
Hibernia National Bank February 2001 - November 2005
Blue Cross Blue Shield of Florida January 1998 - January 2001
Barnett Banks Inc. 1984 - 1998
Racal Milgo 1979 - 1984
Skills
Compensation..., Incentive Programs, Executive Compensation, Job Analysis, Performance Management, Salary, Job Evaluation, Salary Surveys, Executive Pay, Deferred Compensation, Employee Benefits, Talent Management, Personnel Management, HRIS, Compensation & Benefit, Human Resources, Workers Compensation, Management, Succession Planning, Compensation & Benefits, Onboarding, Leadership
Education
Nova Southeastern University 1985 — 1986
MBA, Business
South Dakota State University 1968 — 1972
B.S., Mathematics
Looking for new opportunities 2011 - Present
FairPoint Communications 2010 - 2011
Scientific Games 2004 - 2010
Crimson Tide Games 2000 - 2004
Irving Oil 2000 - 2004
Quarters Arcade 2000 - 2001
Staples 1998 - 1999
Skills
Computer Information..., System Administration, Login Scripts, Enterprise Network..., wifi, Wireless Networking, Wireless Security, Database Admin, Database Servers, Computer Diagnostics, Customer Satisfaction, Team Management, Application..., Damage Assessment, Penetration Testing, Secure Network..., Cluster Management
Education
FairPoint Communications
On the job Training, Computer Networks
New Hampshire Technical Institute
Associate's degree, Computer and Information Sciences and Support Services
Scientific Games
On the job Training, Computer Systems Networking and Telecommunications
Windstream Communications October 2008 - Present
PAETEC June 2007 - October 2008
PAETEC March 2005 - June 2007
PAETEC March 2001 - March 2005
FairPoint Communications August 2000 - March 2001
Verizon Business October 1998 - July 2000
AT&T March 1996 - October 1998
Skills
Frame Relay, Internet, Ethernet, Session Border..., Edge, DNS, VoIP, Voice Mail, Voice Switching, SS7, Toll Free, ISDN, STP, SCP, Voice & Data Convergence, Voice Portal, MPLS VPN, SIP Trunking, Juniper Switches, Cisco Routers, PPP, Routing Protocols, Least Cost Routing, Dynamic Routing, Troubleshooting, MPLS, Computer Network..., T1
Education
Rogers State University 1998 — 1999
Psychology
FairPoint Communications May 2015 - Present
Lodging Econometrics, Inc. November 2009 - May 2015
Independent Consultant September 2007 - 2009
VHB 1998 - 2005
Ocean Spray Cranberries August 1991 - December 1998
Skills
Program Management, Data Analysis, GIS, ESRI, Spatial Analysis, Data Collection, Project Planning, Market Research, Proposal Writing, GPS, Analysis, Database Management, Customer Relations, Cartography, Business Intelligence, Databases, Due Diligence, Account Management, Budgeting, Modeling, Feasibility Studies, Strategic Planning, Process Improvement, Technical Writing, Team Leadership, GIS analysis, Report Writing, Statistics, Requirements Analysis, Research, Demographic Analysis, Business Analysis, Spatial Databases, ArcView, Database Admin, Geoprocessing
Education
Salem State College 1991 — 1993
MS, Geographic Information Systems
University of New Hampshire 1986 — 1990
Bachelor of Science (BS)
Melrose High 1982 — 1986
FairPoint Communications February 2013 - Present
FairPoint Communications September 2008 - January 2013
New England Tool & Equipment, Inc December 2004 - September 2008
GPS International September 2002 - November 2004
MicroSmart Technology Solutions January 2000 - January 2002
Great Plains (formerly Real World Corporation) January 1999 - January 2000
Spaulding & Slye January 1998 - January 1999
Skills
Accounting, Account Reconciliation, Financial Statements, Journal Entries, Accounts Receivable, QuickBooks, Access, Outlook, Accounts Payable, General Ledger, Microsoft Excel, Accruals, Oracle, Lawson General Ledger, Payroll Accounting
Education
NHTI, Concord's Community College 2002 — 2006
Certificate, Accounting
Plymouth State University 1990 — 1994
Bachelor of Science, Business Management
FairPoint Communications May 2013 - Present
FairPoint Communications August 2011 - May 2013
InfoWave Technologies December 2011 - August 2012
Little Miss Sophie's Restaurant May 2009 - July 2009
Wal-Mart August 2007 - October 2007
Skills
SQL, C#, JavaScript, ASP.NET, Microsoft SQL Server, Siebel, Metasolv M6, Oracle SQL Developer, Java
Education
New Hampshire Technical Institute 2009 — 2011
Associates, IT: Applications Development
New Hampshire Technical Institute 2009 — 2011
Associate's degree, Information Technology
Townsquare Interactive September 2015 - Present
Townsquare Interactive October 2014 - Present
Dynamic Entertainment January 2006 - Present
Maine Red Claws November 2012 - August 2015
FairPoint Communications December 2012 - October 2014
Carnival Cruise Lines June 2012 - July 2012
Binga's Stadium June 2010 - November 2011
U.S. Cellular December 2006 - June 2010
Skills
Advertising, Social Media, Sales, Marketing, Event Management, Entrepreneurship, Social Media Marketing, Customer Service, Management, Social Networking, B2B, Event Planning, Business Development, Sales Management, Time Management, Public Speaking, Fundraising, Retail, Marketing Communications, Marketing Strategy, Entertainment, Customer Satisfaction, Leadership, Public Relations, Email Marketing, Budgets, Account Management, Photoshop, Graphic Design, Facebook, Online Advertising, Team Building, Business Strategy, Project Management, Promotions, Brand Development, Music, Team Leadership, Direct Sales, Cold Calling, Online Marketing, Trade Shows, Direct Marketing, Networking, Outside Sales, Salesforce.com, Product Marketing, SEO, Search Engine Technology, Online Reputation...
Education
University of Southern Maine 2007 — 2009
Marketing/Marketing Management, General
Southern Maine Community College 2005 — 2007
Business Administration and Management, General
IDEXX Laboratories October 2014 - Present
Foy Insurance May 2013 - March 2014
FairPoint Communications October 2012 - April 2013
Wicked Good Dads January 2012 - October 2012
Down East Enterprise, Inc. May 2011 - December 2011
Time Warner Cable Business Class March 2003 - March 2011
Prexar / Rocket Science September 2001 - March 2003
AT&T September 2000 - September 2001
Sun Graphix January 2000 - September 2000
Morse Payson & Noyes September 1997 - January 2000
Skills
B2B, Account Management, Sales Management, Customer Requirements, Cold Calling, Sales, Salesforce.com, Direct Sales, Email Marketing, Selling, Telecommunications, Networking, Solution Selling, Social Media Marketing, Start-ups, Business Development, Retail, Entrepreneurship, VoIP, Team Building, Lead Generation, Customer Service, New Business Development, Sales Operations, Marketing Strategy, Direct Marketing, Leadership, Team Leadership, Product Marketing, Contract Negotiation, CRM, Marketing, Customer Retention, Negotiation, Sales Process, Sales Presentations, Trade Shows, Pricing, Customer Satisfaction, Strategic Partnerships, Online Marketing, Advertising Sales, Managed Services, Market Planning, Competitive Analysis, Marketing Communications, Online Advertising, Advertising, Call Centers, Social Networking
Education
Plymouth State University 1989 — 1994
Marketing with a Minor in Math
Walt Disney University 1991 — 1992
Ducktorate, Management and Communication
FairPoint Communications September 2008 - Present
DSCI Corporation March 2006 - September 2008
One Communications March 2004 - March 2006
Verizon May 1999 - April 2003
Education
Northeastern University
Westport Axle July 2013 - April 2015
Lehigh Valley PA April 2012 - June 2013
Ware Industries November 2004 - April 2012
Easton Publishing March 2003 - September 2004
FairPoint Communications September 2000 - November 2001
AFL 1997 - 2000
Sandoz Chemicals 1990 - 1993
Skills
Employee Relations, Labor Relations, Union Negotiations, Policy, Performance Management, Talent Management, Benefits, Problem Resolution, Supervision, Employee Development, Critical Thinking, Start-ups, Safety/WC, Effective Communicator, Training Delivery, Professional,..., Project Management, Problem Solving, Negotiation, HRIS, Onboarding, Employee Benefits, Human Resources, Management, Training, Team Building, Leadership, Conflict Resolution, FMLA, Coaching, Payroll, Change Management, Leadership Development, Personnel Management, ADP Payroll, Interviews, Recruiting, Employee Engagement, HR Consulting, Applicant Tracking..., Deferred Compensation, EEO, Workforce Planning, Career Development, FLSA, Organizational..., Benefits Administration, Executive Coaching, Temporary Placement, Organizational...
Education
Fairleigh Dickinson University-Florham Campus
MA, Personnel Psychology
Seton Hall University
BA, Psychology
Danaher January 2011 - Present
Navy Federal Credit Union February 2010 - January 2011
FairPoint Communications February 2008 - November 2009
LLBEAN September 2007 - February 2008
Harrah's Entertainment November 2000 - May 2007
Dartmouth Hitchcock Medical Center October 1978 - October 2000
Skills
System Administration, HRIS, Performance Management, Employee Benefits, Management, Human Resources
Education
Norwich University 1996 — 2000
Bachelor's Degree, Liberal Arts - Psychology
UCSF Benioff Children's Hospital Oakland August 2014 - Present
Winchester Hospital October 2011 - August 2014
FairPoint Communications September 2008 - October 2011
Clauburg Associates December 2004 - September 2008
Education
New England Conservatory of Music 1997 — 1999
M.M.
The University of Georgia 1993 — 1997
B.A.
FairPoint Communications November 2007 - June 2012
Verizon July 2002 - October 2007
Verizon June 1998 - June 2002
NYNEX June 1997 - June 1998
United States Army Reserve February 1993 - September 1995
United States Marine Corps November 1988 - November 1992
Skills
Program Management, Microsoft Excel, Microsoft Office, Integration, Access, Analysis, Logistics, Engineering, Customer Service, Training, Visio, Process Improvement, Software Installation, Construction, Government, Software Documentation, Leadership, Management, Testing, Project Planning, Time Management, Project Management, Databases, Coaching, Cross-functional Team..., Contract Management, Quality Assurance, Accounting, Team Building, Vendor Management, Operations Management, Budgets, Telecommunications, Process Scheduler, Team Leadership, System Administration, Troubleshooting, Contract Negotiation
Education
Salem State University 1992 — 1997
BS, MIS/Production and Operations Management
Southern New Hampshire University
MBA Program, Business
FairPoint Communications February 2015 - Present
FairPoint Communications October 2011 - Present
FairPoint Communications November 2010 - October 2011
The Dufresne Group, Engineering Consultants June 2009 - August 2009
GU Markets April 2008 - January 2009
Sugarbush Resort October 2006 - April 2008
United States Marine Corps July 2002 - July 2006
Skills
AutoCAD, Microsoft Office, MS Project, Engineering, Microsoft Excel, Microsoft Word, PowerPoint, Time Management, Analysis, CAD, Leadership, Telephony, Team Leadership, Management, Troubleshooting, Networking, Project Management
Education
Norwich University 2006 — 2010
Bachelor of Science, Civil Engineering
FairPoint Communications February 2013 - Present
Single Digits, Inc. May 2012 - October 2012
Biogen Idec August 2009 - November 2011
Analog Devices March 2000 - March 2009
Fidelity Investments 1997 - 2000
Cabletron 1992 - 1997
Mainline Electric, Inc. 1990 - 1992
CSI 1988 - 1990
Skills
VoIP, Cisco Technologies, Networking, Vendor Management, WAN, Network Design, VPN, Switches, Firewalls, Routers, IP, Troubleshooting, Telecommunications, Network Administration, DNS, Wireless, LAN-WAN, MPLS, Data Center, Project Management, Technical Support, CCNA, TCP/IP, Ethernet, Routing, Hardware, Network Engineering, Load Balancing, Customer Service, Disaster Recovery, Cabling, Infrastructure, Routing Protocols, Security, Network Architecture, OSPF, Wireless Networking, IP Addressing, Switching, Electricians, Hosted Voice, SIP Trunking
Education
Northeastern University 1998 — 2000
Data Communications, Telecommunications Systems Technology
Washington County Community College 1979 — 1981
Electronics Communications, Residential Electricity
IBM September 2013 - Present
Kenexa, an IBM Company January 2013 - September 2013
Kenexa July 2012 - January 2013
Kenexa November 2007 - June 2011
Yoh HR Solutions October 2003 - November 2007
Center for Disability Services September 2002 - October 2003
FairPoint Communications January 1999 - May 2002
Skills
HRIS, Recruiting, Human Resources, Performance Management, Applicant Tracking..., Training Delivery, Software Documentation, Management, Training, Employee Benefits, Project Management, Payroll, Requirements Analysis, Access, Integration, Talent Management, Talent Acquisition, Onboarding, Temporary Placement, Employee Relations, PeopleSoft, HR Consulting, Hiring, Employee Engagement, Interviews, Succession Planning
Education
Burlington County College 2010 — 2011
N/A, Liberal Arts and Sciences, General Studies and Humanities
Hudson Valley Community College
N/A, Some Liberal Arts courses taken
FairPoint Communications September 2008 - July 2015
DSCI Corporation June 2006 - September 2008
One Communications August 2004 - June 2006
Skills
Telecommunications, VoIP, Wireless, IP, Troubleshooting, Telephony, Call Centers, Ethernet, Networking, MPLS, Backhaul, Cell Sites, Fiber Optics, Fiber Optic Networks, Project Management, Microsoft Office, Customer Service, Customer-focused Service
Education
Northeastern University 2006 — 2008
N/A, Information Technology
Malden High School 1989 — 1993
Diploma, General Studies
FairPoint Communications June 2014 - Present
International Credentialing Associates (ICA) February 2015 - May 2015
FairPoint Communications November 2012 - June 2014
U.S. Synergies, LLC 2010 - May 2014
Time Warner Cable May 2010 - November 2012
Integrated Technology Group August 2008 - May 2010
Skills
Cisco Technologies, Network Engineering, MPLS, Routing, WAN, OSPF, BGP, Troubleshooting, Cisco IOS, Networking, IP, Juniper, Network Architecture, Ethernet, Network Design, Routers, Switches, Linux, DWDM, Servers, Metro Ethernet, CCNP, Multicast, VPLS, 802.1q, Routing Protocols, IP Multicast, JUNOS, MPLS VPN, IS-IS, CCIE, Juniper Technologies, Consultancy, MySQL, PHP, CPE, VRRP, Cisco, IOS-XR
Education
Rensselaer Polytechnic Institute
BS, Computer and Systems Engineering, Information Technology
FairPoint Communications May 2013 - Present
FairPoint Communications May 2013 - Present
Coldwell Banker Residential Brokerage January 2010 - May 2013
Skills
Microsoft Excel, Microsoft Office, Oracle Discoverer, Oracle Applications, Accounts Payable, Invoicing, Accruals, Auditing, Account Reconciliation, Management, Accounting, Microsoft Word, Budgets, PowerPoint
Education
New England College 2014 — 2015
Master of Business Administration (M.B.A.), Strategic Leadership
Plymouth State University 2004 — 2008
Bachelor of Science (BS), Finance, General
Plymouth State University 2004 — 2008
Bachelor's degree, Finance, General
Serve Enterprise May 2013 - Present
Syniverse January 2011 - Present
Serve Enterprise January 2012 - January 2013
Fairpoint Communications June 2011 - December 2012
Skills
Networking, Routers, WAN, Cisco Technologies, Switches
Education
Pasco Hernando State College 2014 — 2016
Computer Networking, Computer Networking
Pasco-Hernando State College 2014 — 2016
Associate's Degree, Computer Systems Networking and Telecommunications
Byers Engineering Company October 2014 - Present
Verizon May 2014 - Present
FairPoint Communications June 2014 - February 2015
Verizon 2012 - 2014
Verizon May 2007 - November 2012
Skills
Data Analysis, Troubleshooting, Project Management, Process Efficiency, Root Cause Analysis, Security, Workplace Safety, Disaster Recovery, Logistics, Mentoring, Employee Training, Testing, Customer Relations, Subject Matter Experts, Technical Writing, Electrical Engineering, Electricity, Mechanical Inspection, Problem Solving, Investments, Consumer Insight, Analysis, IP, Project Planning, Telephony, Cross-functional Team..., Telecommunications, Vendor Management, Integration, Management, VoIP, Process Improvement, Ethernet, Program Management, Wireless
Education
Northeastern University 1981 — 1986
Bachelor of Science (BS), Electrical and Electronics Engineering
Arlington High, Arlington,MA
FairPoint Communications October 2008 - Present
Skills
Telecommunications, VoIP, Wireless, IP, Troubleshooting, Telephony, Ethernet, Networking, Network Design, MPLS
Education
York County Community College 2005 — 2007
Manchester High School Center 2000 — 2004
High School
NHTI, Concord's Community College
current
FairPoint Communications September 2012 - Present
FairPoint Communications July 2011 - October 2012
Namtek Corp. January 2011 - May 2011
Kilpatrick IT Solutions January 2011 - May 2011
Kaplan December 2008 - January 2011
United States Navy June 2003 - June 2008
Skills
MS Project, Visio, Databases, Virtual PC, MS Office Suite, VBScript, Windows, Microsoft Office, Troubleshooting, SQL, Oracle SQL, Switches, Cisco, Computer Hardware, Lavastorm, BRAINScript
Education
New Hampshire Technical Institute 2009 — 2011
A.A, Information Technology
Naval Center for Cryptology 2003 — 2004
Technical Certificate, Cryptologic Technician Technical
FairPoint Communications March 2008 - Present
New Hampshire State Legislature December 2014 - Present
Verizon May 2001 - April 2008
Verizon March 1998 - May 2001
Skills
T1, DSL, Fiber, Provisioning, 5ESS, DMS-100, DMS-10, DMS-STP, SS7, Telesoft, AIN, Switch, Telephony, Member of Mensa, 1TS Rated-June, 2003, Micromuse Netcool, BMC Remedy, Tekelec STP, Metasolv M6, NMA, Previsor, Microsoft Excel, Microsoft Word, Microsoft Office, Lotus Notes, Telecommunications, MPLS, Ethernet, Call Centers, VoIP, Wireless, Optical Fiber, IP, Troubleshooting, Networking
Education
Southern NH University 2012 — 2014
Master's degree, Organizational Leadership
North Shore Community College 2007 — 2011
Associate's degree, Telecommunications Technology/Technician
Salem State University 1989 — 1994
B.A., English Language and Literature, History
Arlington Catholic High School 1985 — 1989
HS diploma
VirtualComm LLC July 2004 - Present
Comcast Business November 2013 - March 2015
Choice One Communications 2001 - 2003
FairPoint Communications December 1998 - December 2000
Skills
VoIP, Solution Selling, Strategic Partnerships, Telecommunications, Sales, Managed Services, Unified Communications, Cloud Computing, New Business Development, Sales Process, Direct Sales, Call Centers, T1, Sales Management, Strategic Planning, IP, Entrepreneurship, Marketing, Professional Services, Business Development, Telephony, Wireless, Online Marketing, Fiber Optics, Fiber Optic Networks, Metro Ethernet, Carrier Ethernet, EDI
Education
Penn State University 1987 — 1991
BS, Industrial Engineering
CHS
CHS
FairPoint Communications 2008 - 2011
Verizon 1999 - 2008
Verizon 1995 - 1999
Verizon 1990 - 1995
Skills
Project Planning, Strategy Implementation, Inventory Control, Project Management, Telecommunications, Networking, Troubleshooting, Integration, Operations Management, Wireless, Fiber Optics
Education
Northeastern University 1992 — 1994
Certificate in Telecommunications
Northeastern University 1978 — 1983
Industrial Engineering
Telephone Association of New England January 2001 - January 2013
FairPoint Communications January 1999 - January 2001
Skills
Telecommunications, Event Management, Management, New Business Development, Wireless, Training, Customer Service, Strategic Planning, Team Building, Sales Management, Marketing Strategy
Education
Northeastern University 1983 — 1984
Business
New England College 1980 — 1982
Business
FairPoint Communications January 2011 - Present
FairPoint Communications January 2009 - Present
Skills
Telecommunications, Business Analysis, Process Improvement, Project Management, VoIP, Program Management, Cross-functional Team..., LAN-WAN, Product Management
Education
Northern Essex Community College
AA, Business Management
University at Albany August 2008 - Present
Drive Time Productions January 2003 - Present
DHL August 2004 - August 2007
FairPoint Communications 1998 - 2000
Skills
Microsoft Office, Event Planning, PowerPoint, Access, Microsoft Word, Customer Service, Team Leadership, Microsoft Excel
Education
Rochester Institute of Technology 1993 — 1995
B.S., Hotel and Resort Management
State University of New York at Delhi 1990 — 1993
A.S., Travel and Tourism
Magpie Interiors September 2014 - Present
Ricoh-USA May 2006 - April 2014
Centre Daily Times August 2001 - May 2006
Schoolwires, Inc July 1998 - May 2001
FairPoint Communications 1998 - 2000
Keystate Office Furniture 1989 - 1996
Skills
Customer Service, Space planning, Project Management, Contract Negotiation, Color Theory, textiles, sewing, Marketing, Microsoft Excel, MS Office Suite, Salesforce.com, Sales, Management, Strategic Planning
Education
The Interior Design Institute 2014 — 2014
Diploma of Interior Design, Residential Interiors
South Hills Business School 1999 — 2000
Penn State University 1994 — 1996
N/A, Business Administration
Bellefonte High School 1979 — 1982
Academic
MAXIMUS February 2015 - Present
MAXIMUS October 2013 - December 2014
HMS March 2010 - September 2013
D.C. Child and Family Services Agency (CFSA) February 2009 - November 2009
D.C. Child and Family Services Agency (CFSA) May 2007 - January 2009
CDPHP December 2005 - April 2007
CDPHP June 2004 - April 2005
CDPHP June 2002 - June 2004
FairPoint Communications September 2000 - February 2002
FairPoint Communications August 1999 - September 2000
Skills
Quality Assurance, Analysis, Performance Management, Process Improvement, Policy, Government, Access, Microsoft Office, Public Speaking, Call Centers, Time Management, HIPAA, Customer Service, Research, Microsoft Excel, PowerPoint, Data Analysis, Program Management
Education
Siena College
Bachelor of Arts (BA), Psychology
Siena College
Bright House Networks 2012 - September 2015
XO Communications January 2007 - October 2011
Fairpoint Communications December 2004 - November 2006
AT&T May 2001 - November 2005
Qwest May 1999 - May 2001
Intermedia Communications January 1997 - May 1999
MCI May 1991 - January 1997
Veytec, Inc 1983 - 1990
Skills
LAN/WAN, Ethernet, Sales Engineering, Private Line, IP Transit, Network Engineering, T1, MPLS, Frame Relay, PBX, Telephony, CPE, IP, SIP Trunking, Cisco, Internet Services, Network Design, WAN, Metro Ethernet, SDH, Telecommunications, Provisioning, Adtran, TDM, VPLS, DWDM, Solution Selling, BGP, Routing, Switches, Data Center, Collocation, Routers, Fiber, Sales Support, MPLS VPN, VoIP
Education
National Louis University 1991 — 1993
BA, Business
Massey Technical College 1972 — 1974
AS, Electronics Engineering
FairPoint Communications November 2013 - Present
athenahealth December 2011 - November 2013
Monster January 2010 - June 2011
FairPoint Communications June 2007 - December 2009
One Communications March 2003 - June 2007
Osram Sylvania December 1999 - March 2003
Skills
System Administration, Windows Server, Powershell, VMware, Security, Complaince, Disaster Recovery, Active Directory, Microsoft Exchange, DNS, Process Automation, RightFax, Microsoft Technologies, Microsoft SQL Server, Storage Area Networks, HP Proliant, Dell PowerEdge Servers, VMware ESX, IT Operations, SAN, Microsoft Servers, Firewalls, Servers, Networking, VMware Infrastructure, High Availability, VPN, Data Center, Virtualization, System Deployment, Red Hat Linux, Cloud Computing, Management
Education
New Hampshire Technical Institute 2000 — 2002
AS, Computer Information Systems
Cisco Training
Comcast September 2010 - Present
Comcast July 2007 - Present
Harris Corporation January 2005 - July 2007
Network Telephone January 2002 - January 2005
Network Telephone January 2002 - January 2005
Fairpoint Communications July 2000 - January 2002
Bellsouth Communications December 1998 - December 1999
Skills
Project Planning, Analysis, SIP, Telecommunications, TDM, Network Design, VoIP, Ethernet, DACS, Provisioning, Engineering, Switches, Broadband, Management, Wireless, Telecommunications..., DSL
Education
North Carolina Agricultural and Technical State University 1995 — 2000
BS, Electronic Engineering
Jacksonville High
Wells Fargo May 2015 - Present
Insight Global April 2015 - April 2015
Lowe's August 2002 - February 2015
Lowe's Home Improvement August 2002 - February 2015
FairPoint Communications 2000 - 2002
VHA Consulting 1998 - 2000
AT&T (Universal Card, Wireless) 1993 - 1998
Skills
Data Analysis, Business Analysis, Databases, SQL, Data Governance, Process Improvement, Analysis, Master Data Management, Business Process..., Data Integration, Teradata, Retail, Problem Solving, Data Management, Access, IT Strategy, Business Intelligence, Requirements Gathering, Visio, Analytics, Data Warehousing, Integration, Vendor Management, ETL, Business Process, SharePoint, Data Modeling, Requirements Analysis, Management, Leadership, SDLC, Team Building
Education
Southern Illinois University, Carbondale 1999 — 2002
BS, Workforce Education
University of North Carolina at Charlotte 1996 — 2001
BA, Communications
FairPoint Communications January 2013 - Present
FairPoint Communications, Inc. October 2008 - December 2012
Fairpoint Communications September 2007 - October 2008
Verizon February 2006 - September 2007
Skills
Optical Fiber, Network Engineering, DSL, Project Management, Telecommunications, Project Planning, Program Management, Cross-functional Team..., Customer Service, Management
Education
Simmons College Graduate School of Management 1994 — 1997
Master of Business Administration (MBA)
Simmons College 1983 — 1987
B.S.
IDEXX Laboratories March 2013 - Present
FairPoint Communications January 2009 - March 2013
FairPoint Communications April 2008 - April 2010
HWT, Inc. May 2002 - April 2008
Skills
Data Warehousing, Vendor Management
Education
University College Dublin 1991 — 1992
M.A., Politics
Niagara University 1987 — 1991
BA, Political Science
FairPoint Communications January 2013 - Present
FairPoint Communications January 2012 - December 2012
FairPoint Communications 2010 - November 2012
FairPoint Communications January 2009 - February 2010
FairPoint Communications March 2008 - January 2009
FairPoint Communications October 2007 - March 2008
AT&T January 2000 - June 2007
Skills
Wireless, Managed Services, VoIP, Strategic Planning, IP, DSL, Product Marketing, Broadband, Telecommunications, Management, Product Management, New Business Development, Strategy, Marketing, Solution Selling, Cross-functional Team..., Leadership, Ethernet, Program Management, Project Portfolio..., MPLS, Team Building, Segmentation, Call Centers, TDM, Mergers & Acquisitions, Networking, Telephony, Sales, Unified Communications, Vendor Management, Strategic Partnerships, SaaS, Cloud Computing, Carrier Ethernet, SIP, Professional Services, Co-location, Sales Engineering, Optical Fiber, Internet Services, Metro Ethernet, Provisioning, Direct Sales, Data Center, Product Lifecycle...
Education
Ohio University 1986 — 1990
bachelor of business administration, Management
African Cultural Foundation September 2008 - Present
FairPoint Communications February 2008 - January 2011
Novus Nigeria LTD September 2006 - October 2007
AT&T July 2000 - September 2006
Education
Institute Of Civic Leadership 2008 — 2009
Collaborative Leadership and Problem Solving Techniques
Rutgers, The State University of New Jersey-Newark 2001 — 2003
MBA, Strategy and Management
New Jersey Institute of Technology 1994 — 1998
Bachelors, Electrical Engineering
Cycle30 October 2011 - Present
GCI General Communication, Inc. October 2011 - Present
FairPoint Communications October 2010 - October 2011
Paetec October 2007 - September 2010
FairPoint Communications 2009 - 2010
Skills
Telecommunications, Provisioning, Open Source Software, SQL, Vendor Management, Software Development, Billing Systems, XML, Web Services, PL/SQL, Unix, Agile Methodologies, Databases, Java, Oracle, Integration
Education
North Carolina State University 2001 — 2005
Bachelor's of Science, Computer Engineering
North Carolina State University 2001 — 2005
Bachelor of Science (B.S.) Computer Engineer, Computer Engineering
FairPoint Communications February 2009 - Present
Paetec June 2008 - October 2009
HITACHI Hitachi Cable Manchester, Inc. 1986 - 1999
Skills
VoIP, Telecommunications, Telephony, Unified Communications, Co-location, Managed Services, Solution Selling, MPLS, Direct Sales, Broadband, Wireless, Ethernet, T1, SIP Trunking
Education
Plymouth State University 1977 — 1981
Exeter Finance Corp August 2015 - Present
LISD July 2013 - June 2015
JPMorgan Chase February 2011 - April 2013
Securus Technologies August 2009 - February 2011
HSBC January 2001 - June 2009
Household International (now HSBC) 2001 - 2009
FairPoint Communications May 2000 - February 2001
Franklin Templeton 1997 - 2000
Skills
Instructional Design, Coaching, Training, Workshop Facilitation, Project Planning, Leadership, Employee Relations, Onboarding, Project Management, Recruiting, Program Management, Change Management, Analysis, Team Building, Management, Leadership Development, Strategic Planning, Team Leadership, Conflict Resolution, Performance Management, Business Process..., Employee Engagement, Training Delivery
Education
Texas Woman's University 2009 — 2013
Master of Teaching, Elementary Education and Teaching
San Francisco State University 1990 — 1994
Bachelor of Arts, Broadcast Electronic and Communication Arts
Solano Community College 1989 — 1991
Associate of Arts, Broadcast Communications
CenturyLink September 2013 - May 2014
EMC Corp September 2009 - December 2010
FairPoint Communications 2008 - 2009
UIT 2008 - 2009
TSRI Solutions January 2008 - May 2008
Telepacific Communications November 2004 - January 2008
Skills
Integration, Network Design, Telecommunications, Software Documentation, Business Process..., Provisioning, Switches, Cross-functional Team..., Networking, Requirements Analysis, Enterprise Software, Project Management, Vendor Management, DSL, Business Analysis, T1, Testing
Education
Regis University 1990 — 1991
Associates, Business
MATRIX Resources November 2012 - Present
Somerset Development Company, LLC September 2009 - Present
Stanford Technical Institute March 2002 - Present
Resolvit Resources July 2010 - April 2011
FairPoint Communications October 2008 - December 2008
Beulah Baptist Church GED Program September 2006 - October 2008
Time Warner Cable November 2006 - March 2008
Mt Lubentia HOA September 2005 - February 2008
Time Warner Cable October 2006 - June 2007
El Paso Global Networks August 2001 - December 2001
Skills
Technical Writing, Documentation, Telecommunications, Customer Service, Writing, Visio, Process Improvement, Testing, Requirements Analysis, Business Analysis, MS Project, Team Leadership, Business Process, Technical Documentation
Education
Prince George's Community College
AA, Business Administration
Fairpoint Communications
Skills
Telecommunications, Management, Team Leadership, IP
Education
NHTI, Concord's Community College 2008 — 2012
Carolinas HealthCare System March 2015 - Present
Carlisle Companies November 2013 - September 2014
FairPoint Communications May 2007 - November 2013
Time Warner Cable December 2004 - May 2007
VF Corporation July 1998 - December 2004
Insignia Management Group January 1994 - July 1998
Education
Winthrop University 1987 — 1992
Southeastern Oklahoma State University 1985 — 1987
PSCU Financial Services February 2005 - Present
Paymentech June 2002 - February 2005
Software Spectrum April 2001 - June 2002
FairPoint Communications May 2000 - March 2001
VarTec Telecom January 1997 - May 2000
Education
Pittsburg State University 1992 — 1996
Bachelor of Science, Recreation
Portugal Telecom February 2008 - Present
Time Warner Cable 2014 - 2014
Comcast February 2009 - May 2009
Videotron Ltd ( Quebecor Media) February 2008 - June 2008
Frontier-A Citizens Communication Company April 2007 - January 2008
Hawaiian Telecom May 2005 - March 2007
BellSouth February 2005 - May 2005
British Telecom December 2004 - January 2005
FairPoint Communications September 2004 - December 2004
Vesper Telecom 2000 - 2001
Skills
Business Analysis, Requirements Analysis, Process Improvement, Process Engineering, Functional Requirements, RFP, Requirements Gathering, Business Requirements, Solution Architecture, Test Planning, System Testing, Regression Testing, User Acceptance Testing, Test Cases, Requirement..., Product Requirements, System Requirements, Supply Chain, Supply Chain..., Customer Support, Customer Service, Customer Retention, Consultants, Telecommunications
Education
Lean/Six Sigma- Certification 2014 — 2014
Scrum Master Certification - Denver CO
Ryerson University
Human Resource Management
FairPoint Communications October 2010 - Present
Skills
Violin
Education
Southern New Hampshire University 2011 — 2015
MBA
Saint Anselm College 1997 — 2001
BA, Business
Saint Anselm College 1997 — 2001
Bachelor's Degree, Sociology
Kearsarge 1992 — 1996
Diploma
Golds
FairPoint Communications 1998 - Present
NYNEX January 1994 - July 1998
Hannaford Bros. Co. March 1989 - January 1994
Skills
Legal Writing, Legal Research, Westlaw, Social Media, Contract Negotiation, Negotiation, Microsoft Office, Contract Management, Editing
Education
New England School of Law 2009 — 2012
Doctor of Law (JD)
Trinity College Burlington Vt 1989 — 1993
BS, Education/History
Dream World ConsultantEnesco2003 - 2003
NetLever 2000 - 2002
FairPoint Communications 2000 - 2002
Interpath 1999 - 2000
Education
North Carolina State University
TruthNote Partners, a division of INSYS Group, Inc. June 2015 - Present
WellCare Health Plans, Inc. May 2014 - March 2015
FairPoint Communications June 2011 - October 2014
Hawaiian Telcom January 2009 - January 2012
EMC September 2007 - December 2008
BusinessEdge Solutions 1999 - 2007
Conectiv January 1996 - March 1999
Delmarva Power & Light Company October 1981 - January 1996
Skills
IT Strategy, Vendor Management, Business Transformation, Consulting, Cross-functional Team..., Program Management, Telecommunications, Managed Services, Integration, Governance, Project Management, Change Management, SDLC, Management, PMO, Business Process, Outsourcing
Education
Salisbury University - Perdue School of Business 1992 — 1994
Bachelor ofArts, Finance, 3.98 of 4.0
FairPoint Communications Director of TaxesTD BanknorthNovember 1998 - August 2007
Education
Pace University - Lubin School of Business 1981 — 1983
MBA, Taxation
FairPoint Communications March 2014 - Present
Tessaport November 2011 - March 2014
BroadVoice August 2008 - October 2011
WorldNet Provider November 2001 - 2008
ZipLink 1996 - 2001
The Walt Disney Company January 1996 - June 1996
Skills
Unix, VoIP, Cisco Routers, BGPv4, Ubuntu, CentOS, MySQL, A2, Broadsoft, OpenSIPS, Freeswitch, Fax over IP, Call Center Development, User Experience, Telephony
Education
Northern Essex Community College 1995 — 1996
Computer Science
University of Massachusetts Lowell 1990 — 1992
Engineering
FairPoint Communications September 2008 - Present
GBA (George Butler Associates) March 1996 - August 2008
Skills
Telecommunications, T1, Telephony, DSL, Ethernet, VoIP, Computer Network..., IP, MPLS, Optical Fiber, Call Centers, Fiber Optics, Provisioning, Switches, Broadband, Wireless
Education
University of South Carolina-Columbia 1989 — 1991
Mechanical Engineering
Purdue University 1985 — 1987
Industrial Engineering
Scenic Home Inspections, LLC February 2013 - Present
FairPoint Communications April 2009 - March 2012
Granite State Employee Screening, LLC May 2004 - March 2009
Mountain View Asset Protection Group, Inc. November 1998 - 2009
Digital Equipment Corporation 1979 - 1998
Skills
Security Management..., EH&S Professional, Business Management..., Covert Security Expert, Cargo Theft Investigator, Background Check..., ISO 14001 AUDITOR, Life Coach, Security Manager, Auditor, Negotiation, Conflict Resolution, Entrepreneurship, Auditing, Internal Audit, Environmental Auditing, Surveillance, Investigators, Security Management
Education
Rivier College 1990 — 1992
MBA, Business
Northeastern University 1971 — 1976
B.S., Criminal Justice
Archon Interactive LLC June 2013 - Present
Quatred, LLC January 2008 - June 2013
FairPoint Communications April 2009 - April 2012
FairPoint Communications April 2008 - April 2009
State of New Hampshire DOT October 2006 - April 2008
Skills
SQL, Oracle, PL/SQL, Microsoft SQL Server, C#, ASP.NET, SDLC, Integration, .NET, VB.NET, XML, Software Development, Databases, Agile Methodologies, Web Services, Visual Basic, Web Applications, Crystal Reports, WCF, SharePoint, CSS, Requirements Gathering, SSIS, Subversion, T-SQL, SSRS, Visual Studio, Data Warehousing, WinForms, IIS, ETL, Database Design, AJAX
Education
Southern New Hampshire University 2014 — 2016
Bachelor's Degree, Computer/Information Technology Administration and Management
NHTI, Concord's Community College 2005 — 2007
Assosciates, Information Technology
Saugus Chamber of Commerce November 2013 - Present
Saugus Public Schools January 2010 - June 2013
FairPoint Communications January 2009 - July 2009
Verizon August 2000 - December 2008
Verizon 1999 - 2000
Bell Atlantic 1997 - 2000
Skills
Microsoft Office, PeopleSoft, Oracle, Aspen, QuickBooks, Project Management, Team Leadership, Organization &..., Problem Solving, Multi Tasking, Social Media
Education
Salem State College 2010 — 2012
Bachelor's degree, Education/History
Northeastern University 1993 — 1999
Associate's degree, Business Administration and Management, General
FairPoint Communications July 2000 - Present
Skills
Telecommunications, T1, DSL, Computer Network..., VoIP, Ethernet, Optical Fiber, Telephony, MPLS, Broadband, ADSL, Internet Services, Outside Plant, Troubleshooting
Education
New Hampshire Technical Institute 1996 — 1998
Associate's degree, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology
Fairpoint Communications November 2012 - August 2014
Comcast November 2011 - September 2012
CSI Shelter Technologies January 2010 - December 2010
Marjam Supply January 2001 - July 2009
Roofing Products International May 1995 - August 2000
Wood Fiber Industries/Masonite Corporation January 1989 - April 1995
Champion Building Products / US Plywood 1981 - 1987
Skills
Construction, Construction Management, Building Materials, Sales Management, Contractors, Sales, Sales Operations, Contract Negotiation, Customer Service, New Business Development, Selling, Marketing Strategy, Telecommunications, Negotiation, Pricing, Sales Process, Team Building, Marketing
Education
Purdue University
B. S, Building Construction and Contracting
FairPoint February 2008 - Present
FairPoint Communications February 2007 - Present
Corporate Real Estate Regional Operations 1971 - Present
Verizon August 1971 - August 2007
Skills
Telecommunications, Data Center, Cross-functional Team..., Project Management, Management, Process Improvement, Customer Satisfaction, Budgets, Facilities Management, Networking, Program Management, Vendor Management, Operations Management, Strategy, Contract Negotiation
Education
Northeastern University 1999 — 2000
Certification, Property Management
CenturyLink January 2010 - Present
FairPoint Communications August 2008 - December 2009
Education
New Jersey Institute of Technology 2006 — 2007
Master of Science, Computer Science
CHIEF Supply 2009 - 2014
BHC 2003 - 2009
FairPoint Communications 1998 - 2002
American Telco 1988 - 1998
Skills
Strategic Planning, Account Management, Team Building, Public Safety, New Business Development, Sales Management, Customer Service, Military, Training, Management, Police, Sales, Leadership, Customer Satisfaction, Team Leadership, Merchandising, Direct Sales, Emergency Management, Customer Retention, Cold Calling, Process Improvement, Marketing Strategy, Analysis, Sales Process, Sales Operations, Inventory Management, Negotiation, Purchasing, Marketing, B2B, Contract Negotiation, Recruiting, Social Media Marketing, Selling, Operations Management, E-commerce, Strategic Partnerships, Homeland Security, P&L Management, First Responder, Fire Protection
Education
Rice University 1983 — 1986
Political Science, Business Mgmt and Political Science
Charlotte NC Area April 2014 - Present
Great American Appetizers, Inc. July 2012 - April 2014
Brooks Food Group June 2001 - July 2012
FairPoint Communications 2000 - 2001
Alltel 1987 - 2000
Skills
Employee Relations, Compensation, Payroll, Policy, Benefits, Administration, Conflict Resolution, Employment Law, Employee Benefits, Coaching, Management, Interviews, Onboarding, Succession Planning, Deferred Compensation, Human Resources, Recruiting, Talent Management, Labor Relations, Leadership, Performance Management, Six Sigma, Green Belt, HRIS, Training, Workforce Planning, FMLA, Organizational..., New Hire Orientations, Employee Engagement, Benefits Administration, Strategic Communications, Strategic Thinking
Education
Queens University of Charlotte
MBA, Business
Lifetime Family Dentistry 2011 - Present
FairPoint Communications 2008 - February 2011
uReach Technologies 2005 - 2008
Priority Call Management 2000 - 2003
SchlumbergerSema (formally Priority Call Management) 2000 - 2002
Verizon 1977 - 1998
Skills
Telecommunications, VoIP, Unified Communications, Managed Services, Enterprise Software, Telephony, Product Development, Selling, Product Management, Marketing, Wireless
Education
Simmons College - Simmons School of Management 1994 — 1996
MBA
TIAA Cref 2010 - Present
Enesco 2008 - 2008
Netlever 2000 - 2001
FairPoint Communications 2000 - 2001
FairPoint Communications 2000 - 2001
FairPoint Communications 2000 - 2001
Skills
Training, Customer Service, Strategic Planning, Call Centers, Leadership, Process Improvement, Requirements Analysis, Cross-functional Team..., Program Management, Project Management, Business Analysis, Vendor Management, Team Building, Software Project..., Business Process..., SDLC
Education
North Carolina State University
North Carolina State University
Master's degree
FairPoint Communications January 2010 - Present
FairPoint Communications December 2009 - January 2010
Education
NHTI, Concord's Community College 2008 — 2010
FairPoint Communications January 2009 - Present
Manchester Police Department October 1980 - December 2008
Skills
Criminal Investigations, Internal Investigations, Claims Investigations, Computer Security, Security Operations, Surveillance, Interviews, Workplace Violence, Workplace Harassment, Remote Monitoring, Emergency Management, Contingency Planning, Identity Management, Alarm Systems, Police Administration, Police Officers, Report Writing, Public Safety, Access Control, Internal Theft...
Education
Saint Anselm College 1976 — 1980
BS
FBI National Academy 225
__ July 2012 - Present
FairPoint Communications August 2008 - 2012
Markem-Imaje November 2007 - August 2008
Entergy Nuclear Northeast April 2002 - December 2007
Vermont Yankee Nuclear Power Corp April 1993 - April 2002
digital equipment corp. August 1986 - October 1992
Jamesbury Corp. May 1983 - August 1986
System & Computer Technology (SCT) June 1980 - June 1983
North Country Union High School July 1977 - August 1980
Skis Rossignol 1976 - 1977
Skills
System Administration, Troubleshooting, Windows Server, Oracle, Databases, ERP, Unix, Integration, SharePoint, Quality Assurance, Database Design, SQL, Disaster Recovery, Software Documentation, Database Administration, PL/SQL
Education
Norwich University 1971 — 1975
Bachelor's degree, Business Administration and Management, General
Vermont College 1973 — 1975
Associate's degree, Criminal Justice/Law Enforcement Administration
Spaulding 1969 — 1971
Lumos Networks August 2013 - Present
Windstream Communications January 2012 - August 2013
Integra Telecom January 2011 - January 2012
FairPoint Communications October 2007 - January 2011
TelCove 1997 - 2007
Cable & Wireless February 1995 - November 1997
ComDoc, Inc. 1994 - 1995
Skills
Telecommunications, Metro Ethernet, SIP Trunking, MPLS, Ethernet, Internet Services, VoIP, T1, Managed Services, Co-location, TDM, Fiber Optics, Call Centers, Telephony, SDH, IP, Unified Communications, Network Engineering, Carriers, Network Design, DSL, WAN, Broadband, LAN-WAN, Carrier Ethernet, Optical Fiber, DWDM, SIP, Wireless, Computer Network..., Frame Relay, ATM networks, ISDN, Hosted Services
Education
Penn State University 1989 — 1993
BA, Communications
FairPoint Communications September 2008 - Present
Education
Purdue University 1981 — 1988
BS, Agribusiness Mgmt
Sunset Reflections Vacation Rentals November 2014 - Present
Sunset Reflections Vacation Rentals October 2011 - November 2014
The St. Joe Company - Port St. Joe, FL April 2010 - October 2011
The St. Joe Company March 2006 - April 2010
FairPoint Communications May 1984 - March 2006
Skills
Real Estate, Budgets, Contract Management, Real Estate Development, Customer Service, Property Management, Event Planning, Construction, Marketing, Microsoft Office, Office Management, Investment Properties, Sales, Microsoft Excel, Contract Negotiation, Selling
Education
Christian College 1973 — 1977
B.A., Education - Psychology/Counseling
Southeastern Bible College 1973 — 1977
Bachelor of Arts (B.A.), Christian Education, Chorale
FairPoint Communications July 2010 - Present
FairPoint Communications July 2010 - Present
St. Paul's School 2001 - 2010
Image Data, LLC. July 1997 - December 2000
SimplexTime Recorder 1992 - 1995
Skills
Windows Server, Active Directory, Technical Support, Windows, CCNA, Help Desk Support, Access, Customer Service, Wireless, Microsoft Word, Databases, Outlook, Java, VB, VBA
Education
NHTI, Concord's Community College 2008 — 2009
CCNA, Cisco Networks
University of New Hampshire 1977 — 1981
BS, Computer Science
FairPoint Communications January 2008 - Present
FairPoint Communications 2008 - 2011
Corning Life Sciences September 2005 - October 2007
Skills
Process Improvement, Inventory Management, Vendor Management, Contract Negotiation, Cross-functional Team..., Budgets, Forecasting, Operations Management, Microsoft Excel, Management, ERP, Supply Chain, Pricing, Telecommunications, Account Management
Education
San Jose State University 1991 — 1996
BS, Industrial Technology
Gorham High School August 2012 - October 2012
Advantedge Healthcare Solutions April 2010 - April 2012
Voice Teleservices April 2009 - April 2010
FairPoint Communications September 2008 - March 2009
Lamey-Wellehan April 2006 - June 2008
Education
Southern Maine Community College 2012 — 2013
Computer Technology/Computer Systems Technology
University of Southern Maine - School of Business 2004 — 2006
FairPoint Communications June 2011 - Present
Hewlett-Packard May 1984 - November 2010
Skills
Business Analysis
Education
Salem State University 1979 — 1983
BS in BA, Management
EarthLink Business April 2012 - February 2014
Byers Engineering January 2012 - March 2012
FairPoint Communications January 2009 - December 2011
Skills
Telecommunications, Carrier Ethernet, 5ESS, Metaswitch, BMC Remedy, NetVanas, Netcool, Social Networking, Microsoft Office, Customer Service, Troubleshooting, T3, T1s, Metasolv M6, Switches, T1, Testing, NetCracker, VoIP, Managed Services, Call Centers, DSL, Ethernet, Telephony, Team Leadership, Networking, Network Administration, Computer Network..., Provisioning, Frame Relay, MPLS, Optical Fiber
Education
University of New Hampshire 2003 — 2005
Bachelor, Psychology
Salem State College 2001 — 2003
FairPoint Communications February 2015 - Present
FairPoint Communications January 2012 - February 2015
FairPoint Communications May 2010 - January 2012
FairPoint Communications January 2009 - May 2010
Verizon 1990 - February 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Negotiation, Editing, Telecommunications, Team Leadership, Telephony, Vendor Management, Managed Services, Wireless, VoIP, MPLS, Call Centers
Education
Matignon High School 1974 — 1978
Rivier College
studied Nursing
General Electric May 2009 - Present
GE May 2005 - May 2009
FairPoint Communications April 2001 - May 2009
Net2000 October 1999 - April 2001
AT&T October 1997 - October 1999
Rochester Gas & Electric March 1990 - September 1997
Skills
Change Management, Process Improvement, Employee Benefits, Healthcare, Vendor Management, Management, Leadership, Project Management, Training, Contract Negotiation, Sourcing, Contract Management, Program Management, Sales, Cross-functional Team...
Education
Roberts Wesleyan College 1995 — 1997
Bachelor's degree, Organizational Leadership
Disaster Recovery Planning Institute 1995 — 1997
Certified Disaster Recovery Planner, Business Recovery
FairPoint Communications May 2010 - Present
Bonney Staffing/FairPoint Communications January 2006 - Present
3Phase Line Construction September 2008 - March 2010
Sermatech International May 2007 - September 2008
Jaeger Textile Tapes Corporation January 1999 - January 2006
Education
McIntosh College 1990 — 1992
AS, Accounting
Northeastern University
BS, Finance and Accounting Management
McIntosh College
Associate of Arts, Accounting
Northeastern University
BS, Accounting
AT&T Mobility July 2012 - Present
AT&T Mobility June 2011 - July 2012
Fairpoint Communications January 2009 - January 2011
Verizon November 2000 - January 2009
Verizon April 1998 - November 2000
Skills
Telecommunications, Fiber Optics, SDH, Ethernet, Program Management, Project Planning, DSL, T1, Engineering, Transmission, LTE, Optical Fiber, IP, Provisioning, CDMA, Integration, 4G, Broadband, 3G, Cellular Communications, DWDM, WiMAX, Microwave, Computer Network..., GSM, UMTS, MPLS
Education
Salem State College 1996 — 1999
Bachelor's Degree, English
Bishop Fenwick HS 1983 — 1986
FairPoint Communications November 2010 - Present
FairPoint Communications January 2009 - November 2010
Waste Management October 2006 - March 2008
Taylor Rental Center May 2001 - October 2006
Skills
Telecommunications, Routers, Switches, Cisco Technologies, Optical Fiber, Juniper, Adtran, Ethernet, Carrier Ethernet, Provisioning, Telephony, Cisco Network Devices, Fiber Optic Networks, Call Centers, T1, Broadband, Leadership, Management, Heavy Equipment, Trucking, Motorcycling, Call Center, FTTP, BPON, GPON
Education
NHTI, Concord's Community College 2010 — 2012
Cisco CCNA
Southern New Hampshire University 2001 — 2004
Master of Business Administration (M.B.A.), business administration
University of New Hampshire - Whittemore School of Business and Economics 1997 — 2001
Bachelor's Degree, Business Administration
State of Rhode Island June 2013 - Present
Lightower Fiber Networks November 2012 - March 2013
DSCI September 2012 - November 2012
FairPoint Communications December 2009 - December 2011
FairPoint Communications November 2007 - December 2009
OneComm/Conversent (now part of Earthlink Business) February 2002 - November 2007
Conversent Communications July 2001 - February 2002
Vitts Networks July 1999 - June 2001
NYNEX/Bell Atlantic January 1996 - January 1998
NYNEX/Bell Atlantic January 1995 - March 1996
Skills
Managerial, Telecommunications, Team Management, Broadband, DSL, Network Design, Wireless, Optical Fiber, T1, VoIP, Ethernet, Networking, Managed Services, Switches, Telephony, Call Centers, IP, Vendor Management, Cisco Technologies, LAN-WAN
Education
Notre Dame College 1980 — 1984
B.A, Biology; Secondary Education
New Horizons Computer Learning Center, Nashua
Server, Networking and Cisco Training
Marketamerica/shop.com January 2011 - Present
SHOP.COM 2011 - Present
Fairpoint Communications 2008 - Present
Bolvin Wealth Management Group, Inc 2000 - 2012
Verizon September 1997 - September 2008
Nynex communications May 1991 - July 1994
Skills
Online Marketing, Market America
Education
North Shore Community College 1978 — 1980
Bachelor of science, Data Processing
Lynn English High School 1968 — 1972
high school diploma, college course
Safariland, LLC January 2013 - Present
FairPoint Communications March 2008 - August 2011
Osram Sylvania 2011 - 2011
EQT Corporation October 1990 - November 1998
Skills
Microsoft Excel, Microsoft Access, CorpTax, Tax Accounting, Corporate Tax, Income Tax, Tax, Sarbanes-Oxley Act, Sales Tax, Tax Research, Accounting, Fixed Assets, Tax Preparation, Financial Reporting, General Ledger
Education
Nova Southeastern University 2000 — 2002
Masters of Taxation, Taxation
University of Notre Dame 1974 — 1978
Bachelor of Business Administration (BBA), Accounting
Irving Oil November 2012 - Present
Irving Oil October 2012 - Present
FairPoint Communications 2009 - 2012
Skills
World Class Customer..., General Instructor, Safety Management..., Telecommunications, DSL, Call Centers, VoIP, Troubleshooting, Networking, Vendor Management, Frame Relay, Telephony, Computer Network..., Optical Fiber, Broadband, T1, Provisioning
Education
Plymouth State College 1978 — 1982
Bachelor of Science (BS), Geography and Cartography
Plymouth State University 1978 — 1982
FairPoint Communications December 1987 - Present
Education
Burlington High School 1980 — 1983
Platt Technical High School 1979 — 1980
Fairpoint Communications June 2014 - Present
Earthlink (formerly One Communications and CTC Communications) 2002 - 2013
CTC Communications 1999 - 2002
CTC Communications 1997 - 1999
NYNEX 1994 - 1997
NYNEX 1988 - 1994
NYNEX (formerly New England Telephone) 1984 - 1988
NYNEX (formerly New England Telephone) 1980 - 1984
New England Telephone 1979 - 1980
New England Telephone 1978 - 1979
Skills
Revenue Assurance, Revenue Analysis, Tariffs, Cost Control, Strategic Planning, Pricing Analysis, Data Mining, Specifications, Negotiation, Sales Management, Sales, Account Management, Customer Service, Training, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Lotus Notes, SIM
Education
Northern Essex Community College 1969 — 1970
FairPoint Communications September 2013 - Present
Great Wolf Lodge March 2013 - September 2013
National CineMedia (NCM) September 2007 - February 2013
Sprint Nextel October 2004 - September 2007
NORTHWEST AIRLINES, INC October 2003 - October 2004
NEXTEL/ROBERT HALF CONSULTING March 2003 - October 2003
COMCAST CABLE/AT&T BROADBAND/TCI April 1997 - December 2002
Fanch Communications January 1996 - January 1997
Skills
Financial Reporting, Sarbanes-Oxley, 10Q, 10K, 8K, SEC filings, Investor Relations, Annual Reports, XBRL, Management, Tax Accounting, FASB, GAAP, Disclosure, Project Management, Project Finance, Financial Analysis, Financial Modeling, Financial Accounting, Corporate Finance, Finance, Accounting, Account Reconciliation, Oracle Applications, Oracle Reports, Hyperion Enterprise, Microsoft Excel, Microsoft Word, Microsoft Office, Acquisition Integration, Mergers
Education
Regis University 1997 — 1999
Master of Business Administration Degree
Washington Adventist University 1993 — 1995
Bachelor of Science Degree
The McClure Telephone Company October 2004 - Present
FairPoint Communications October 2003 - October 2004
Orwell Telephone Company June 1998 - October 2003
Skills
Customer Service, Invoicing, Telecommunications, Outlook, Microsoft Office, Microsoft Excel, Vendor Management, Accounts Payable, Team Building, Budgets, Team Leadership, Call Centers
Education
Owens Community College 1996 — 1999
Associate's degree, Office Management and Supervision
Leipsic High School 1984 — 1996
FairPoint Communications March 2013 - Present
MetroCast Cablevision February 2008 - March 2013
MetroCast Cablevision June 2007 - February 2008
Skills
CCENT, CompTIA A+ Certification, Security+, Cisco IOS, Network Administration, Computer Network..., TCL, TCL-Expect, Cisco Technologies, VPN, Switches, Routers, LAN-WAN, Telephony, Ethernet, Technical Support, DNS, Telecommunications, VoIP, Networking, Troubleshooting
Education
Western Governors University 2011 — 2014
Rochester Institute of Technology
City of Tenino June 2012 - Present
City of Rainier October 2007 - June 2012
FairPoint Communications October 1999 - December 2006
Education
Rainier High School
South Puget Sound Community College
Associate of Arts (A.A.)
Fairpoint Communications
Skills
Telecommunications, Project Management, Troubleshooting
Education
Pratt Institute
Fine and Studio Arts
State University of New York at New Paltz
Graphic Design
FairPoint Communications June 1999 - Present
Nynex December 1996 - June 1999
Kidscare 1995 - 1996
Skills
DSL, Ethernet, T1, Telecommunications, Telephony, VoIP, Managed Services
Education
NHTI, Concord's Community College
Associate of Science (AS), Education/Teaching of Individuals in Early Childhood Special Education Programs
Southern New Hampshire University
Organizational Leadership
FairPoint Communications 1986 - Present
Verizon April 2000 - April 2008
Skills
Special service toll..., Routine power, Testing, Troubleshooting, Center and field..., Sonet, Dwdm, Dds, Analog, Fujitsu, Litespan, Metro eon, Ddm1000, Ddm2000, Cisco 15454, T1, T3, Ocx, 5ess, Isc303, Adtran ta3000 and ta5000, 5ESS, DWDM, SDH, Telephony, Telecommunications, Ethernet, Fiber Optics
Education
Pace University 2009 — 2016
Bachelor of Applied Science (B.A.Sc.), Telecommunications Technology/Technician
New Hampshire Technical Institute 2002 — 2006
Associate's degree in applied science, Concentration in telecommunications
Goffstown High School 1981 — 1985
High school, General Studies