FairPoint Communications
FairPoint Communications, Inc. was headquartered in Charlotte, North Carolina, and operated communication services in 31 markets in 17 states, mostly in rural areas. Parent organization: Consolidated Communications Headquarters: Charlotte, North Carolina, United States CEO: Paul H. Sunu (Aug 2010–) Revenue: 1.275 billion USD Founded: 1991 Subsidiaries: Northern New England Telephone Operations,
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FairPoint Communications Employees
InFusion Sales Group January 2014 - Present
FairPoint Communications January 2012 - September 2013
Schlotterbeck & Foss January 2011 - December 2011
General Mills Inc January 2007 - January 2010
Market Dynamics Group LLC. January 2003 - January 2007
PFG Northcenter January 2000 - January 2003
Sysco of Northern New England January 1998 - January 2000
Food Dynamics Food Broker January 1995 - January 1998
Skills
Sales, Sales Management, Salesforce.com, Direct Sales, Sales Operations, Microsoft Office, Microsoft Excel, Microsoft Word, Marketing, Market Research, Purchasing, Purchase Management, Purchasing Processes, Purchasing Negotiation, Cold Calling, Telecommunications, Account Management, Managed Services, Call Centers, Solution Selling, Unified Communications, Retail, Customer Retention, Outlook, Outside Sales, Trade Shows, Selling, Sales Process, Management, New Business Development, Customer Satisfaction, Contract Negotiation, B2B, Product Development, Business Planning, Training, CRM, Leadership, Team Leadership, Lead Generation, Business Development, Networking, Team Building, Vendor Management, Marketing Strategy, Negotiation, Customer Service, Product Management, Start-ups, Budgets
Education
Husson College 1990 — 1992
Business Administration
Southern Maine Technical College
A.A.S. Degree, Culinary Arts
Level 3 Communications August 2013 - Present
Benoit Electric September 2011 - August 2013
FairPoint Communications April 2009 - September 2011
Skills
Telecommunications, VoIP, Troubleshooting, IP, Wireless, Telephony, Switches, Cisco Technologies, Fiber Optics, GSM, TCP/IP, Routers, Cabling, Ethernet, Computer Network..., WAN
Education
Hazen Union
Lyndon State College
Iberdrola USA January 2015 - Present
FairPoint Communications June 2007 - July 2014
XACT Telesolutions April 2004 - June 2006
Skills
Customer Service, Telecommunications, VoIP, Wireless, Call Center, DSL, Ethernet, Call Centers, Leadership, MPLS
Education
Kennebec Valley Community College 2011 — 2014
Associate’s Degree, Business Administration and Marketing Management
KVCC 2011 — 2013
Associate’s Degree, Business Admininstration & Marketing Management
FairPoint Communications November 2007 - Present
Verizon May 2000 - November 2007
Education
Keene State College 1995 — 1998
Manchester Central High School
Zayo Group April 2015 - Present
FairPoint Communications January 2015 - February 2015
Windstream Communications July 2012 - October 2014
Windstream Communications July 2011 - July 2012
Henley Computer Solutions August 2009 - July 2011
West Kentucky Rural Telephone September 2008 - December 2008
Skills
Microsoft Office, DWDM, MSTP, Cisco IOS, ROADM, Telecommunications, IP, Fiber Optics, Cisco Technologies, LAN-WAN, TCP/IP, Optical Fiber, Visio, Wireshark, Windows, Network Design, Ethernet, SDH, Backhaul, Troubleshooting, Network Engineering, Project Management, DNS, FTTx, Optical Communications, Computer Network..., Fiber Optic Networks, Provisioning, Telecommunications..., Carrier Ethernet, Networking, Computer Hardware, Technical Support, XP, Operating Systems, Hardware, WDM, Project Planning, OTN, Wireless, T1, WAN, MPLS
Education
Murray State University 2007 — 2011
Bachelor of Science (B.S.), Telecommunications Systems Management
Marshall County High School 2003 — 2007
Comprehensive Diploma, Information Technology
Fairpoint Communications February 2015 - Present
FairPoint Communications October 2009 - February 2015
FairPoint Communications April 2008 - October 2009
FairPoint Communications June 1987 - April 2008
Skills
Telecommunications, Cross-functional Team..., Budgets, Operations Management, Accounting, Process Improvement, Project Management, Vendor Management, Supply Chain, Team Leadership, Inventory Management, Business Process..., Product Management
Education
University of Southern Maine 2012 — 2015
Accounting Certificate, Accounting
Lesley University 1994 — 1996
Master of Science (MS), Business Administration, Management and Operations
University of Southern Maine 1990 — 1994
Bachelor of Science (BS), Industrial Engineering
FairPoint Communications March 2008 - Present
Verizon August 1998 - March 2008
Skills
Network Design, Networking, DWDM, Network Engineering, Optical Fiber, SDH, Routing, T1, System Deployment, Telecommunications..., SS7, Carrier Ethernet, Cisco Technologies, Provisioning, Microwave, Adtran, Calix/Occam, TIRKS, Metasovl 6, Oracle, RequestNet, CCP/CCR, DTS/DART, MPLS Networking, Telecommunications
Education
NetCom Learning 2012 — 2013
Cisco Certified CCNA Training, 4.0
Merrimack College 1993 — 1998
Bachelor of Science (B.S.), Mathematics
Stratton Mountain Resort January 2012 - Present
FairPoint Communications 2009 - 2011
Mack Molding Company November 2008 - March 2009
Skills
Excel, Word, PowerPoint, Marketing Communications, Telecommunications, Writing
Education
Manhattan College 2004 — 2008
Bachelor's degree, Economics
Burr and Burton Academy 2000 — 2004
High school diploma, Gerneral Studies
FairPoint Communications May 1998 - Present
Verizon/Bell Atlantic May 1998 - April 2008
Jayar Signs in South Portland Maine January 1978 - January 1988
Skills
Books, Call Center, Troubleshooting, Customer Service, Customer Relations, Problem Solving, worked as an SPed Tech..., Creative Problem Solving, Creative Writing
Education
Maine College of Art 1978 — 1980
Attended, Photography
FairPoint Communications June 2007 - Present
Verizon January 2002 - June 2007
Verizon July 1998 - January 2001
Skills
Telecommunications, Troubleshooting, Fiber Optics, Process Improvement, Team Leadership, Transmission, Cross-functional Team..., Customer Service, Customer Satisfaction, Program Management, Leadership, Project Management, Networking, Team Building, Call Centers, Cisco Technologies, Technical Support
Education
Southern New Hampshire University 2011 — 2014
Bachelor's degree, Business Administration and Management, General
Nashua Community College 2009 — 2012
Associates degree, Computer Systems Networking and Telecommunications
FairPoint Communications February 1988 - Present
Education
Manchester Community College 1985 — 1987
Associate's Degree, Criminal Justice/Police Science
AVX November 2014 - Present
Special Olympics Maine September 2009 - Present
FairPoint Communications February 2006 - November 2014
FairPoint Communications February 2006 - March 2009
Biddeford Saco Area Economic Development 2002 - 2006
Skills
Billing Systems, Sarbanes-Oxley Act, Revenue Assurance, Invoicing, Revenue Recognition, Internal Controls, Internal Audit, Account Reconciliation, Accounts Receivable, Variance Analysis, Cash Management, Financial Reporting
Education
Husson University 2004 — 2007
Bachelors Degree, Business/Finance
LendingTree August 2013 - Present
FairPoint Communications June 2008 - August 2013
Metromedia International Group February 2006 - December 2007
PwC September 2001 - February 2006
Skills
Auditing, Internal Controls, SEC filings, Financial Reporting, Analysis, Financial Modeling, Technical Accounting..., SEC Financial Reporting, Consolidated Financial...
Education
James Madison University - College of Business 1997 — 2001
Bachelor of Business Administration (B.B.A.), Double Major - Accounting and Finance, 3.8
Irving Oil 2012 - 2013
FairPoint Communications 2008 - 2011
GWI 1999 - 2007
The Baker Company 1997 - 1999
The Cross Country Group 1994 - 1996
First Signature Bank & Trust 1987 - 1991
Skills
Marketing Communications, Advertising, Marketing Strategy, Integrated Marketing, Market Research, Strategy, Brand Development, Marketing, Media Buying, Trade Shows, Digital Marketing, Media Planning, Email Marketing, Direct Marketing, Budgets, Segmentation, Budgeting, Marketing Management, Online Marketing, Competitive Analysis, Market Analysis, Content Management, Customer Retention, Research, Team Leadership, Media Strategy, Product Marketing, Corporate Communications, Management, Product Management, Corporate Branding, Social Media Marketing, Search Advertising, Website Development, Customer Acquisition, B2C marketing, B2B Marketing, Online Advertising, Brand Awareness, Television, Radio, Digital Strategy, Digital Media, Building Customer..., Brand Loyalty
Education
University of New Hampshire - Whittemore School of Business and Economics
MBA, Marketing, International Business
Marietta College
BA, Business Management, Journalism
Networking Technologies - REABAH Inc. April 2012 - Present
Earthlink Business (formerly One Communications) March 2009 - April 2012
One Communications (formerly Choice One Communications) October 2003 - March 2009
Choice One Communications November 2001 - October 2003
FairPoint Communications August 1998 - November 2001
WQLN Public Broadcasting August 1993 - August 1998
Skills
HP Sales Certified -..., HP Accredited Sale..., HP Sales Certified -..., Meru Wireless Sales..., Enterasys OneFabric..., Managed Services, Cloud Computing, Data Center, Disaster Recovery, Consultative Selling, Colocation, Direct Sales, Sales Management, Solution Selling, Cold Calling, Account Management, New Business Development, B2B, Customer Relations, SIP Trunking, Internet Services, PRI, MPLS, T1, Telecommunications, Telephony, Unified Communications, Long Distance, Hosted VoIP, VoIP, Co-location, VMware, HP, VMware Sales..., Enterprise Software, Sales, Sales Operations, Selling, Customer Service, Networking, SaaS, Routers, Network Security, Metro Ethernet, Call Centers, Virtualization, Sales Process, Hosted Services, Channel Partners, Salesforce.com
Education
Mercyhurst University 1984 — 1988
BA, Marketing
Venango Christian
Pinkerton Academy September 2011 - Present
FairPoint Communications December 2007 - September 2011
Independent Marketing Consultant November 2006 - December 2007
NH Public Television August 2007 - November 2007
Broadview Networks March 2007 - July 2007
One Communications January 2002 - January 2007
CTC Communications 2004 - 2006
Lightship Telecom 2001 - 2004
Teloquent September 1999 - October 2001
Innovative February 1994 - July 1999
Skills
Marketing, Telecommunications, Marketing Strategy, Marketing Communications, Account Management, Strategic Planning, Lead Generation, Social Media, New Business Development, Product Marketing, Sales, Social Media Marketing, Salesforce.com, Project Management, Team Building, Program Management, Email Marketing, B2B, Public Relations, Networking, Sales Management, Management, Corporate Communications, Direct Sales, Brand Management, Team Leadership, Event Planning, Advertising, Business Development, Customer Service, Product Management
Education
Ithaca College 1972 — 1976
Bachelor of Science (B.S.), TV and Radio Communications
Choate-Rosemary Hall 1968 — 1972
Leadership NH
Leadership NH
Leadership NH
FairPoint Communications August 2011 - March 2012
TeleManagement Domain Consulting, Inc (Owner) September 2009 - March 2011
AVAYA July 2007 - December 2008
Telcordia Technologies January 2003 - July 2005
Coriolis Networks, Inc. (Co-founder) June 1999 - December 2001
Cisco Systems 1995 - 1999
Hewlett-Packard 1987 - 1995
Motorola 1984 - 1987
Skills
Solution Architecture, Telecommunications, Enterprise Software, Product Management, SOA, CRM, VoIP, IP, Business Intelligence, Strategy, Cross-functional Team..., Business Process
Education
Northeastern University 1985 — 1986
MBA
Stony Brook University 1972 — 1973
MS
Indian Institute of Technology, Kharagpur 1967 — 1972
BTech (Hons)
Coldwell Banker Team Real Estate November 2014 - Present
Upstaged August 2014 - Present
FairPoint Communications September 2008 - July 2015
Verizon June 1996 - December 2003
AMB Audio Video April 1991 - April 1996
Skills
Sales, Customer Service, Account Management, Solution Selling, Customer Satisfaction, Leadership, Team Leadership, Sales Management, Team Building, Sales Operations, Product Management, Strategic Planning, Vendor Management, Direct Sales, Negotiation, Banking, Budgets, Business Development, Wireless, Pricing, Retail, Marketing Strategy, Salesforce.com, Call Centers, Lead Generation, Product Marketing, Sales Process, Recruiting, Marketing, CRM, Customer Retention, New Business Development, Process Improvement, B2B, Social Media Marketing, Selling, Key Account Management, Cross-functional Team..., Telecommunications, Outlook, Customer Experience, Competitive Analysis, Training, Forecasting, Management, Contract Negotiation, Cold Calling, Coaching, Managed Services, Inventory Management
Education
Husson University 1988 — 1990
Bachelors, Business Management
Westbrook College 1986 — 1988
Associate's degree, Consumer Merchandising/Retailing Management
Jens-Peter W. Bergen Law Office October 2011 - Present
Law Office of John R. Kugler October 2011 - Present
Robert Baumann, CPA LLC April 2010 - Present
ECMG, LLC July 2012 - April 2015
Community Partners, Inc February 2011 - March 2011
FairPoint Communications August 2009 - April 2010
Commercial Properties September 2007 - June 2009
Maine Business Centers, Inc May 2007 - September 2007
ATX, Inc September 2004 - September 2006
Defense Finance and Accounting Service February 2003 - October 2003
Skills
Accounts Receivable, Accounting, Sales, Customer Service, Sales Process, Accounts Payable, Invoicing, QuickBooks, Administration, Bookkeeping, Financial Statements, Management, Training
Education
University of Maine at
Bachelor of Arts, Business Management
Husson College
Working on Masters, Business Management
Single Digits, Inc. 2014 - April 2015
FairPoint Communications January 2012 - January 2013
Hawaiian Telcom April 2011 - December 2011
Zerion Inc June 2010 - February 2011
UPS November 2009 - January 2010
Olsten Staffing Services January 2008 - August 2009
Fairfax Family Practice June 2004 - October 2007
Herndon Family Medicine June 2006 - July 2006
Skills
SharePoint, Training, Business Process, Software Development, Testing
Education
Manchester Community College 2012 — 2014
Computer Science
Kapiolani Community College
General Studies
By Light Professional IT Services June 2014 - Present
Self Employed IT contractor September 2012 - Present
FairPoint Communications June 2012 - September 2012
Fibrant, City of Salisbury NC March 2011 - March 2012
ACN August 2008 - March 2011
Air National Guard 263rd CBCS August 1989 - October 2008
AT&T August 1999 - September 2007
Skills
DSL, VoIP, Wireless, Routers, Windows 7, IP, Active Directory, Technical Support, Ethernet, Telecommunications, Troubleshooting, MPLS, Switches, Call Centers, ATM networks, Cisco Nexus, Telephony, Call Center
Education
New Horizon 2013 — 2013
CCNA Prep Classes
Montreat College 2001 — 2007
BS, BBA
TriZetto Corporation May 2015 - Present
Independent Contractor October 2010 - Present
Davis Vision July 2002 - September 2010
BCBSNC May 2007 - July 2008
FairPoint Communications February 2005 - September 2005
FairPoint Communications October 1999 - May 2002
Empire Blue Cross Blue Shield July 1997 - October 1999
Kaiser Permanente June 1996 - July 1997
Novalis April 1995 - June 1996
Empire Blue Cross and Blue Shield November 1984 - April 1995
Skills
Training Delivery, Disaster Recovery, Microsoft Excel, E-Learning, HIPAA, ISO, Key Performance..., Microsoft Office, Negotiation, New Business Development, Organization, Quality Management, Technical Writing, User Experience, Visio, Volunteer Management, Policy, Change Management, Influence Others, Event Planning, Organizational Design, Quality Assurance, CRM, Predictive Analytics, Business Intelligence, System Testing, Regression Testing, Requirements Gathering, Resource Management, Business Continuity, Analytics, Software Documentation, Data Analysis, Security, SDLC, Process Improvement, Management, Project Management, Business Analysis, Vendor Management
Education
Clarion Seminary and School of Ministry 2015 — 2016
Master's degree, Pastoral Psychology
Hudson Valley Community College
Wake Technical Community College
FairPoint Communications September 2014 - Present
CafeX Communications September 2013 - September 2014
EarthLink June 2012 - August 2013
Avaya March 2010 - June 2012
Avaya March 2008 - December 2010
Siemens May 2001 - March 2008
Siemens 2001 - 2008
IBM 1991 - 2001
Skills
Managed Services, Channel, Telecommunications, Unified Communications, VoIP, Solution Selling, Cloud Computing, SaaS, Sales Management, Salesforce.com, Sales Process, Account Management, Sales Operations, New Business Development, Direct Sales, Call Centers, Leadership, Wireless, Enterprise Software, Telephony, Outsourcing, Avaya, Sales, Pre-sales, Management, Strategy, Vendor Management, Business Development, CRM, Professional Services, IP, Channel Partners, Strategic Planning, Go-to-market Strategy, Strategic Partnerships, P&L Management, Data Center, Selling, Business Strategy, Business Alliances, MPLS, Product Management, Partner Management, Security, Cross-functional Team..., Start-ups, Mobile Devices, Product Marketing, Video Conferencing, Sales Enablement
Education
MIT Sloan Business School 2010 — 2013
Executive Education Progam, Strategic Leadership
Massachusetts Institute of Technology - Sloan School of Management 2010 — 2011
Executive Education, Management and Leadership
Plymouth State University
BS, Public Management
Auto/Mate Dealership Systems October 2011 - Present
Davis Vision August 2006 - July 2011
CASCADES TISSUE GROUP September 2002 - August 2006
Fairpoint Communications September 1999 - May 2002
MCI WORLDCOM January 1989 - September 1999
Flex-y-plan January 1986 - January 1989
Education
Mercyhurst College 1976 — 1980
BA, Communications/Fiber Arts
Mercyhurst College 1976 — 1980
Bachelor of Arts, Communications and Fine Arts
FairPoint Communications June 2010 - Present
Verizon February 2006 - November 2008
Verizon January 2003 - January 2006
US telecommunications services January 2001 - January 2003
Verizon January 1996 - January 2001
Skills
Telecommunications, Project Management, Troubleshooting, Management, Team Leadership, Customer Satisfaction, Leadership, VoIP, Wireless, DSL, T1, Optical Fiber, Quality Assurance, Vendor Management, Call Centers, Software Development, Budgets, Customer Service, Engineering, Inventory Management, Technical Support, Telephony, Program Management, Purchasing, Network Administration, Process Scheduler, SDH, Team Building, Microsoft Office, IT Strategy, IP, MPLS, Ethernet, Managed Services, Process Improvement, Cisco VoIP, SIP Trunking, Cross-functional Team..., Data Center, Computer Network..., Software Documentation, Client Services, Client Service Oriented, Managed EDIA, HPBX, Operations Management
Education
Chelmsford Community 2013 — 2014
Certificate in Intermediate Networking
Chelmsford Community Education 2013 — 2013
Certificate Introduction to Networking
Massachusetts Bay Community College 1986 — 1987
Associate, Liberal Arts
Creative Imprint Systems April 2015 - Present
The Home Depot April 2013 - June 2015
Erie Insurance Group 2002 - March 2013
FairPoint Communications 1992 - 2001
Skills
Customer Service, Event Planning, Microsoft Office, Project Management, Recruiting, Microsoft Excel, Outlook, Employee Relations, Strategic Planning, Leadership, Sales, Organizational..., Training, Human Resources, Process Improvement, Employee Benefits, Team Building, Nonprofits, Research, Marketing, Leadership Development, Insurance
Education
Penn State Erie, The Behrend College 1992 — 1994
Bachelor's degree, HR Management (BLASC), w Minor in Communications
Indiana University of Pennsylvania 1989 — 1992
Biology Pre-Med
Creative Materials Corp. Order FulfillmentMatthew BenderSeptember 2000 - July 2001
FairPoint Communications November 1999 - August 2000
Education
Sage Albany 2004 — 2007
Business
Hudson Valley Community College
AOS, Autobody
Cornerstone Telephone March 2004 - Present
Broadview Networks November 2001 - March 2004
FairPoint Communications June 1999 - November 2001
Human Technolgies Corporation February 1997 - June 1999
Upstate Administrative Services August 1995 - January 1997
Skills
Telecommunications, Direct Sales, Pricing, Sales, Sales Management, Marketing, Leadership, Training, Channel Partners, Employee Benefits, Solution Selling, Selling, Salesforce.com, Account Management, New Business Development, Sales Process, B2B, Sales Operations, Unified Communications, Strategic Partnerships, VoIP, Customer Retention, Managed Services, Cloud Computing, Co-location, Cold Calling, Strategic Planning, System Administration, Wireless
Education
Sauquoit Valley 1975 — 1985
Mohawk Valley Community College 1978 — 1982
AAS, Business Administration
Cigna November 2013 - Present
FairPoint Communications March 2011 - November 2013
VantiCore October 2010 - March 2011
NHHEAF Network Organizations/GSM&R November 2009 - October 2010
Cadec Global March 2007 - January 2009
Associated Wholesalers, Inc. August 2000 - March 2007
Northeast Cooperatives April 1998 - July 2000
Skills
CCNA, VMware, CCNP, Networking, Solarwinds, Project Management, Windows Server, Wireless, Account Management, SQL, POS, Data Center, Troubleshooting, Firewalls, Cisco Technologies, TCP/IP, LAN-WAN, Technical Support, VPN, Active Directory
Education
Keene State College 1991 — 1997
Bachelor, Business
New Hampshire Technical Institute
Cisco CCNA & VoIP certification curriculum
FairPoint Communications June 2014 - Present
PEG Bandwidth, LLC June 2013 - June 2014
Fairpoint Communications 2014 - 2014
Fairpoint Communications 2014 - 2014
Broadview Networks November 2009 - June 2013
The Flexon Group Inc. September 2008 - June 2011
Zayo Bandwidth (formerly PPL Telcom) September 2002 - September 2008
Comcast Business Communications July 2000 - August 2002
Telergy 1999 - 2000
MCI WorldCom 1996 - 1999
Skills
Telecommunications, Co-location, Quality Assurance, Managed Services, Access, Business Development, Vendor Management, Telephony, IP, Integration, VoIP, Cross-functional Team..., Account Management, MPLS, Unified Communications, Direct Sales, Product Management, Product Development, Competitive Analysis, Network Engineering, Ethernet, Solution Selling, Optical Fiber, Wireless, Sales Operations, Data Center, Management, Cloud Computing, Strategic Partnerships, Strategy
Education
Immaculata University 1985 — 1989
BA, Biology
Octorara 1982 — 1985
Time Warner Cable April 2014 - Present
Time Warner Cable September 2009 - April 2014
Acclaim System March 2009 - September 2009
PAETEC November 2007 - February 2009
PAETEC December 2004 - November 2007
US LEC Corp. December 2003 - December 2004
TelCove 2003 - 2003
Self Employed June 2002 - December 2002
FairPoint Communications February 1999 - June 2002
ICG Communications June 1997 - February 1999
Skills
Telecommunications, Network Design, VoIP, Vendor Management, Telephony, Switches, Managed Services, System Deployment, Networking, Project Management, Salesforce.com, Data Center, Budgets, MPLS, Management, IP, Business Analysis, Wireless, CRM, Co-location, Optical Fiber, T1, LAN-WAN, Network Architecture, Cisco Technologies, Integration, Project Planning, IT Operations, Computer Network..., Provisioning, Network Engineering, Routers, Ethernet, Information Technology, Product Management, SIP, Professional Services, TCP/IP, Wireless Networking, Technical Support, IT Management, SIP Trunking, Pre-sales, Leadership, Testing, Enterprise Software, Broadband, Collocation, CRM Operation, Certified Scrum Product...
Education
Limestone College 1985 — 1988
BSBA, Management, 3.5 GPA
Western Carolina University 1975 — 1978
None, Accounting
FairPoint Communications February 2013 - Present
FairPoint Communications April 2010 - February 2013
FairPoint Communications September 2009 - April 2010
FairPoint Communications February 2008 - September 2009
Monadnock Community Hospital July 2006 - February 2008
The Equinox Newspaper September 2005 - May 2006
Keene State College August 2004 - June 2005
Skills
Employee Relations, Compensation, Reporting & Analysis, Human Resources, HRIS, Microsoft Office 2007, SharePoint, Oracle HR, Lawson HRIS, MS Excel Pivot Tables, HTML, Employee Benefits, Applicant Tracking..., Labor Relations, Training, Software Documentation, Data Analysis, Program Management, Leadership, Personnel Management, Management, Recruiting, Process Improvement, Performance Management, Microsoft Office
Education
Keene State College 2003 — 2006
B.S., Management
Mahomet-Seymour High School 1999 — 2003
Sageintel June 2006 - Present
CST 2013 - 2014
Infinera 2011 - 2011
Orrick, Herrington & Sutcliffe LLP 2011 - 2011
Technicolor 2011 - 2011
Hitachi High Technologies America 2006 - 2011
FairPoint Communications 2008 - 2009
Breakingpoint Consulting 2008 - 2009
Huawei Technologies 2008 - 2009
NTS - National Technical Systems 2007 - 2009
Skills
Project Management, ISO, Telecommunications, VoIP, Integration, Testing, Scrum, Wireless, Product Management, Management, IP, SaaS, Program Management, Ethernet, Software Development, Start-ups, Cloud Computing, Mobile Devices, TCP/IP, Vendor Management, Cross-functional Team..., SIP, Broadband, Networking, Solution Selling, Strategy, Strategic Partnerships, Professional Services, Go-to-market Strategy, Enterprise Software, Managed Services, Unified Communications, Data Center, MPLS, Network Architecture, Network Design, Telephony, Pre-sales, Fiber Optics, IPTV, Sales Engineering, Optical Fiber, Network Engineering, Switches, WiFi, LTE, Wireless Networking
Education
The University of Chicago - Booth School of Business 1975 — 1978
MBA, Business
Stanford University 1972 — 1973
MS, Electrical Engineering
Kansas State University 1968 — 1972
BS, Electrical Engineering
University of Pittsburgh December 2013 - Present
Robert Half Management Resources June 2013 - December 2013
Robert Half Management Resources December 2012 - April 2013
FairPoint Communications December 2010 - November 2012
FairPoint Communications December 2009 - February 2012
Timberland April 2007 - April 2009
MEMIC 2003 - 2007
iCST 2001 - 2003
Wright Express 1999 - 2001
AAA Northern New England 1996 - 1999
Skills
Financial Accounting, Forensic Accounting, Financial Analysis, Accounting, Financial Reporting, Audit, Analysis, Inventory Management, Fixed Assets, Compliance, Internal Audit, Excel, Financial Modeling, Budgeting, Internal Controls, Forecasting, Risk Management, Insurance, Retail, Manufacturing, GAAP, Process Improvement, Microsoft Office, Management Consulting, Government Contract..., DFARS, Insurance Accounting, Regulatory Reporting, Revenue Recognition, Cost Accounting, Oracle Applications, Supervisory Experience, Sales Compensation, Financial Policies &..., Fraud Detection, Supply Chain Operations, Policy and Procedure..., Management, Auditing, Budgets, General Ledger, Finance, Payroll, Accounts Payable, Variance Analysis, Account Reconciliation, Financial Statements, Managerial Finance, Data Analysis, Cash Flow
Education
Southern New Hampshire University 2009 — 2013
MBA, Global Business, 3.1
Southern New Hampshire University 2010 — 2011
MBA, Forensic Accounting & Fraud Investigation, 3.8
Husson College 1986 — 1990
BS, Accounting
University of New England 1983 — 1983
Medical Biology
Bonny Eagle High School 1980 — 1983
Dentsply March 2011 - Present
Protection One June 2009 - March 2011
Cooper Notification June 2003 - May 2009
IHR Corporation 2001 - 2003
FairPoint Communications September 2000 - December 2000
Falls Distributing 1998 - 2000
Skills
Account Management, Customer Satisfaction, Solutions Focused, Management, Challenge Driven, Endodontics, Operations Management, CRM, Sales Management, Leadership, Product Development, Team Leadership, Security, Access Control, Sales Operations, Direct Sales, Business Development, B2B, Sales, Contract Negotiation, Solution Selling, Healthcare, Product Management, Long-term Customer..., Team Building, Customer Service, Salesforce.com, Sales Process, Cold Calling
Education
Midwestern State University 1990 — 1993
BS in Criminal Justice, Criminal Justice and Sociology
Staples Advantage January 2015 - Present
FairPoint Communications January 2014 - January 2015
OTT Communications June 2012 - December 2013
UniTel, Inc & Bluestreak (wireless broadband) January 2007 - May 2012
Northeast Laboratory Services March 2002 - December 2005
MBNA America Bank February 1999 - March 2002
Skills
Sales Management, Customer Service, Microsoft Office, Sales Presentations, Sales Process, Customer Satisfaction, Public Speaking, Direct Sales, Sales, Cold Calling, Call Centers, Wireless, Selling, Customer Retention, Leadership, Unified Communications, Sales Operations, B2B, Telecommunications, New Business Development, Customer Relations, Lead Generation, Strategic Planning, Business Planning, Trade Shows, Networking, Solution Selling, VoIP, Training, Salesforce.com, Managed Services, Strategy
Education
Liberty University Online 2012 — 2016
Bachelors of Science, Psychology
Liberty University 1995 — 1998
Psychology & Spanish
Word Of Life Bible Institute 1992 — 1993
diploma, Biblical Studies
Pease Fire Department May 2014 - Present
CBS Technical Services January 2008 - Present
NH Department of Safety - Division of Fire Standards & Training and Emergency Medical Services February 2013 - February 2015
NH Department of Safety - Division of Fire Standards & Training and Emergency Medical Services January 2012 - February 2013
Gilford Fire Rescue May 2010 - October 2012
FairPoint Communications September 2008 - May 2009
Skills
Hazardous Materials, Cpr Certified, Microsoft Excel, Microsoft Word, PowerPoint, Windows, HTML, Outlook, Emergency Services, Information Technology, Network Administration, Network Design, IT Hardware Support, Architecture, Engineering, Photoshop, Digital Photography, Digital Illustration, Digital Video, Vector Illustration, Hand Drafting, Web Design, Active Directory
Education
New England EMS Institute 2013 — 2014
NREMT, Advanced EMT
Lakes Region Community College 2009 — 2012
Associate of Science, Fire Science
NH Fire Academy 2010 — 2011
Firefighter 1 & 2, Fireground Operations
New Hampshire Technical Institute 2007 — 2008
Associate of Science, Computer Science
Manchester School of Technology 2004 — 2006
2 year - Skills/Competency Certificate, Engineering & Architecture
FairPoint Communications July 2015 - Present
FairPoint Communications February 2013 - Present
Skills
Telecommunications, VoIP, Wireless, IP, Telephony, Call Centers, Ethernet, Managed Services, Broadband, T1, Vendor Management, DSL, Fiber Optics, Troubleshooting, Enterprise Software, SIP Trunking, Sales, Cabling, Co-location, Provisioning, TDM, Frame Relay, DWDM, Metro Ethernet, DS3, Adtran, OC3, Outside Plant, DS0, 5ESS, Carrier Ethernet, T3, DMS-100, CLEC, Management
Education
Johnson State College
Milton Jr/Sr High School
FairPoint Communications November 2013 - Present
EarthLink Business August 2011 - November 2013
CODETEL former Verizon Dominicana May 2005 - December 2010
Verizon Dominicana February 2004 - May 2005
Verizon Dominicana June 2003 - February 2004
Verizon Dominicana October 2002 - June 2003
Skills
MPLS, Frame Relay, ATM networks, DWDM, Routers, IP, Cisco Technologies, Wireless, Routing, Telecommunications, Ethernet, VoIP, Networking, Network Design, Troubleshooting, Switches, ATM Networks
Education
Instituto Tecnológico de Buenos Aires
Diploma, Telecommunications Management
Pontificia Universidad CatSlica Madre yMaestra (PUCMM)
Bachelor of Engineering, Telecommunications
FairPoint Communications January 2014 - Present
FairPoint Communications September 2012 - January 2014
FairPoint Communications March 2008 - September 2012
Maine Trailer Inc 2007 - 2008
Mid-Maine Communications, Inc. 2001 - 2006
Expanets 1998 - 2001
Skills
Accounts Payable, Financial Reporting, Accounts Receivable, Internal Controls, Invoicing, Auditing, Forecasting, Internal Audit, Financial Analysis, Fixed Assets, General Ledger, Journal Entries, Account Reconciliation, Financial Statements, Process Improvement, Revenue Recognition, GAAP, Access, Budgets, Cost Accounting, Variance Analysis, Great Plains Software, Analysis, Sales Tax, Tax, Sarbanes-Oxley, ERP, Financial Accounting, Bank Reconciliation, Monthly Close, Spreadsheets, Microsoft Excel, Expenses, Peachtree, Year-end Close, Management, Vendor Management, Depreciation, Project Accounting, Year End Accounts, Sarbanes-Oxley Act, Accounting
Education
Husson University 1998 — 2002
Bachelor in Accounting, Accounting
Eastern Maine Technical College 1996 — 1998
Associates in Business Management, Accounting
Ellsworth High School 1994 — 1996
Diploma, Core Studies
Independance High School 1992 — 1996
High School, High School/Diploma Programs
FairPoint Communications April 2015 - Present
Naugler Engineering, Inc June 2010 - Present
TD Bank Group November 2008 - May 2010
TD Banknorth October 2006 - November 2008
Citizens Bank October 2003 - October 2005
AT&T (SBC Corporation) 1999 - 2001
Fluke Corporation (Microtest, Inc) 1997 - 1999
The Siemon Company 1992 - 1997
Anixter 1989 - 1992
Anixter 1987 - 1989
Skills
Microsoft Office, POS, Public Speaking, Training & Development, Small Business Lending, Small Business..., Consumer Lending, Salesforce.com, Quickbooks, PowerPoint, Health Insurance, Disability Insurance, Term Life Insurance, Whole Life, Manufacturing Management, Branch Management, Sales Management, Machine Control, Machined Parts, Customer Service, Relationship Management, Banking, Credit Cards, Loans, Leadership, Business Development, Mortgage Lending, Engineering, Commercial Lending, Risk Management, Retail Banking, Sales, Credit, Integration, Financial Services, Customer Experience, Cross Selling, Insurance, Finance, Team Building, Customer Retention, Small Business, Credit Analysis, Internet Banking, New Business Development, Business Planning, Electronic Payments, Customer Satisfaction, Debit Cards, Credit Risk
Education
Husson University 1979 — 1981
Business Administration and Management, General
Foxcroft Academy 1976 — 1979
College/University Preparatory and Advanced High School/Secondary Diploma Program
FairPoint Communications September 2008 - Present
FairPoint Communications August 2007 - September 2008
Westfield Family Physicians PC November 1997 - August 2007
Skills
Customer Service, Microsoft Word, PowerPoint, Call Centers
Education
Jamestown Community College 2001 — 2003
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Trocaire College 2000 — 2001
Liberal Arts and Sciences/Liberal Studies
Middle Tennessee Electric Membership Corporation March 2015 - Present
FairPoint Communications December 1986 - March 2015
PITCO March 1980 - December 1986
Skills
Telecommunications, Fiber Optic Networks, Carrier Ethernet, Cisco Routers, Power Distribution, Emergency Generators, Project Coordination, Wireline, Wiring, Technical Support, Acceptance Testing, Root Cause Analysis, Computers, Troubleshooting, Technical Documentation, Technical Training, New Product Roll Out, DWDM, 5ESS, Networking, DSL, SONET, Telecom Switching, Windows Server, ESXi, Linux System..., DACS, Desktop Administration, Equipment Installation, PC building, Virtualization, Control Circuits, Occam, D4, DLC, Analog Circuits, OC3, T1, T3, Telecom Central Office..., Litespan 2000, Asynchronous, Switches, DS3, Optical Fiber, ISDN, Fiber Optics, Ethernet, Provisioning, Computer Network...
Education
Nashua Community College 2004 — 2008
Associate of Science (AS), Network and System Administration/Administrator, 3.97 GPA
Nashua Community College 2004 — 2008
Associate of Arts and Sciences (AAS), Telecommunications Technology/Technician, 3.97 GPA
Wright Express March 2011 - June 2012
FairPoint Communications August 2008 - December 2010
FairPoint Communications August 2007 - August 2008
Enterasys Networks June 2001 - August 2007
Cabletron Systems August 1999 - June 2001
Cabletron Systems October 1994 - August 1999
Digital Equipment Corporation January 1990 - October 1994
Skills
Product Launch, Product Development, Program Management, Contract Negotiation, Mergers, Mobile Applications, Mobile Payments, Mobile Advertising, Mobile Marketing, Product Management, Product Marketing, Mobile Technology, Telecommunications, Routing Protocols, LAN Switching, Product Lifecycle..., MPLS, Management, Mergers, Business Development, Cloud Computing, Competitive Analysis, Cross-functional Team..., Enterprise Software, IP, Leadership, Network Security, Routing, SaaS, Security, Strategy, Team Leadership, VoIP, Wireless
Education
Plymouth State University 1996 — 1999
MBA, Business Administration
University of Massachusetts Lowell 1986 — 1989
BS, Industrial Technology
Middlesex Community College 1983 — 1985
AS, Computer Electronic Technology
FairPoint Communications September 2014 - March 2015
AT&T Mobility January 2014 - September 2014
AT&T Mobility November 2013 - February 2014
United Postal Services - Global Network Operations August 2012 - September 2013
AT&T January 2011 - January 2012
Ericsson March 2010 - January 2011
T-Mobile Modernization project March 2009 - February 2010
Ericsson International – June 2008 - February 2009
Ericsson- International - Tranter December 2007 - July 2008
Skills
Testing, SQL, Troubleshooting, Unix, Microsoft SQL Server, SDLC, Test Planning, Requirements Analysis, Operating Systems, QTP, TCP/IP, Java, Computer Hardware, Integration, Software Documentation, Quality Assurance, Hardware, Software Installation, Networking, Wireless, LTE, Optical Fiber, Switches, Telecommunications, IP, GSM, Wireless Networking, 3G, UMTS, 2G, WiMAX, VoIP, Microwave, WCDMA, Leadership, Team Building, HP QTP
Education
Murray State University 2011 — 2013
Information Systems Management
Obafemi Awolowo University 1998 — 2000
AS. Computer Science/ Engineering (DCT)
Obafemi Awolowo University
History and Philosophy of Science and Technology
FairPoint Communications April 1998 - November 2012
FairPoint Communications 1998 - 2012
Education
Hesser College 1994 — 1997
Associate's degree, Business Science Individualized Studies
Seasons Medical November 2011 - Present
United Mailing Direct January 2009 - September 2011
FairPoint Communications February 2008 - January 2009
Advanced Business Communications January 2007 - February 2008
Business Telephone Products November 2004 - December 2006
WACHTER, Inc. October 2001 - November 2004
Professional Business Systems March 1997 - August 2001
Skills
Telecommunications, Hardware, System Deployment, Networking, Network Design, Disaster Recovery, Servers, IT Service Management, Wireless, VPN, Computer Network..., DHCP, Routers, Active Directory, BICSI, Hyper-V, VMware ESX, Digium, PBX, VoIP, SIP Trunking, Switches, Watchguard, Fiber Optics, Structured Cabling, Windows Server, System Administration, IT Strategy, Call Centers, HP Procurve, Wireless Networking, Software Installation, EMR, Centricity, Practice Management, IT Solutions, PoE
Education
Idaho State University 1996 — 1999
Bachelor of Business Administration (B.B.A.)
Kansas State University 1994 — 1995
General Studies
Pocatello High School 1991 — 1994
Granite State College August 2012 - Present
FairPoint Communications March 2008 - April 2012
UUFG June 2005 - June 2007
Infinity Schools May 2002 - November 2003
One Communications March 2001 - May 2002
Verizon March 1997 - March 2001
Taberg Secure Center October 1994 - March 1997
Cazenovia Public Schools September 1991 - September 1994
Dalton School 1978 - 1979
Skills
Curriculum Design, Telecommunications, Organizational Dynamics, Experiential Learning, Coaching, Gifted Education, Teaching, Organizational Culture, Professional Mentoring, Executive Coaching, Employee Training, Teacher Training, Train the Trainer..., Culture Change, Acquisition Integration, Ethical Leadership, Corporate Communications, Performance Management, Performance Improvement, Public Speaking, Succession Planning, Leadership Development, Labor Relations, Organizational..., Curriculum Development, Team Building, Program Management, Organizational..., Instructional Design, Leadership, Human Resources, Staff Development, Management, Fundraising, Distance Learning, E-Learning, Resume Writing, Adult Education, Learning Management, Career Counseling, Career Development, Training Delivery, Entrepreneurship, Marketing Communications, Customer Service, Small Business, Interviews, ADDIE, Blended Learning
Education
University of Michigan
BA, Education, Psychology
Lesley University
MA, Education, Training, Leadership
Le Moyne College
post-graduate, Leadership, Management-Labor
SUNY Cortland
post graduate, Administration, Leadership
Verizon Wireless March 2013 - Present
Verizon 2012 - Present
Full Scale Technologies January 2010 - Present
Fairpoint Communications April 2011 - 2011
Octoscope December 2008 - October 2010
Mutualink, Inc. April 2008 - December 2008
Motorola, Inc April 2005 - April 2008
Motorola 2006 - 2008
SentitO Networks 2002 - 2005
Integral Access, Inc. December 2000 - October 2003
Skills
ETSI, LTE, Telecommunications, VoIP, WiMAX, SIP, Wireless, 3GPP, IP, SS7, TCP/IP, RF, Embedded Systems, Unix, QoS, Software Development, CDMA, 3G, WiFi, C++, Integration, Open Source Software, MPLS, System Architecture, Network Design, Core Network, Mobile Devices, Ethernet
Education
Colorado University - Computer Science PhD program 2014 — 2017
Working on: Computer Science - Doctor of Philosophy (Ph.D.), Computer Science, 4.0
Massachusetts Institute of Technology
University of Jinan Engineering College
Post-graduate EE, Electrical and Electronic Engineering, 98%
University of Wales, Robert Kennedy College
Master of Science (MS), MSc of Advanced Technololgy, 4.0
FairPoint Communications January 2008 - October 2011
TDS Telecommunications Corp. August 1993 - January 2008
TDS Telecommunications Corp. 1996 - 2000
TDS Telecommunications Corp. 1993 - 1996
AMERITECH SERVICES INCORPORATED 1988 - 1992
Wisconsin Bell 1980 - 1986
Skills
Team Building, Customer Service, Business Development, Marketing, Telecommunications, Staff Development, Business Process, Cross-functional Team..., Budgets, Management, Leadership, Wireless, Strategy, Project Planning, VoIP, Operations Management, Integration, Product Management, Process Improvement, Account Management, Executive Management, Call Centers, Program Management, Broadband, Managed Services, Team Leadership, Telephony, Vendor Management, CRM, Product Marketing, Business Analysis, Unified Communications, Accounting, Professional Services, Forecasting, Invoicing, Contract Negotiation, Auditing, Access, Business Process..., Mergers & Acquisitions, Sarbanes-Oxley Act, Analysis, Internal Controls, Co-location, Business Planning, Financial Analysis, Project Management, Telecommunications..., DSL
Education
Marquette University
Accounting
University of Wisconsin - Milwaukee
Bachelor Degree, Finance
University of Wisconsin - Whitewater
Master Degree, Finance
. May 2015 - Present
Pinpoint Global Communications August 2010 - April 2015
FairPoint Communications February 2000 - August 2010
Phoenix November 1996 - February 2000
Media Marketing, Inc. March 1990 - July 1996
Skills
Project Management, Quality Assurance, Windows, SQL, Databases, CSS, Testing, Team Building, XML, Microsoft Office, Visual Basic, PHP, Windows Server, System Administration, Telecommunications, IIS, VMware, IT Management, Active Directory, Networking, Management
Education
Lyndon State College 1984 — 1986
Associate's Degree
FairPoint Communications February 2008 - Present
Verizon April 2004 - April 2008
Verizon August 2000 - April 2004
Verizon May 1999 - August 2000
Verizon March 1997 - May 1999
Skills
Call Center, Telecommunications, Switches, Security, Contract Negotiation, Managed Services, Wireless, Management, IP, Telephony, Call Centers, VoIP, Data Center, Unified Communications, Broadband, Vendor Management, MPLS, Ethernet, WAN, Solution Selling, Integration, T1, Computer Network..., Product Management, Wireless Networking, Provisioning, Avaya, DSL, Network Architecture, Network Design, Customer Satisfaction, Routing, Professional Services, Direct Sales, Internet Services, Team Leadership, Troubleshooting, SIP, LAN-WAN, Fiber Optics, Enterprise Software, Customer Retention, Cisco Technologies, Routers, Networking, Optical Fiber, Cellular Communications, DWDM, VPN, Cloud Computing
Education
Mount Washington College
Associates, Liberal Arts
Southern New Hampshire University
Bachelors, Business Management / Organizational Leadership
FairPoint Communications February 2011 - Present
Belden Wire & Cable January 2001 - March 2010
Creative Computer Solutions February 1994 - January 2001
K&C Systems April 1982 - February 1994
Northeast Software Associates 1990 - 1992
Skills
Business Analysis, Business Intelligence, Software Development, Management, Business Process, Project Management, Software Documentation, Data Management, Microsoft Excel, Consulting, IT Management, Program Management, Billing Systems, Human Resources, Testing, Training, Account Reconciliation
Education
Mount Washington College
Associates, Computer Science
New England School of Real Estate
Plymouth State College
Bachelor of Science, Accounting
FairPoint Communications 2009 - 2011
FairPoint Communications 2007 - 2009
One Communications 1999 - 2006
Skills
VoIP, Integration, Telecommunications, Program Management, Project Management, Wireless, Networking, Network Design, Ethernet, IP, SIP, Training, Managed Services, Unified Communications, Telephony, MPLS, Data Center, Cisco Technologies, WAN, T1, SIP Trunking, Solution Selling
Education
Molloy College 1973 — 1974
Jacobs November 2013 - Present
ManpowerGroup April 2012 - April 2013
Bar-S Foods Co. September 2010 - October 2011
G4 Communications August 2009 - July 2010
FairPoint Communications June 2008 - June 2009
Merrill Lynch June 2007 - August 2007
2006 GOLDMAN & CURTIS LAW OFFICE September 2003 - August 2006
Skills
Project Management, Visio, Microsoft Office, MS Project, Budgets, Outlook, Software Documentation, Training, Time Management, PowerPoint, Accounting, Microsoft Excel, Customer Service, Management, Microsoft Project, Policy, Program Management, QuickBooks, Auditing
Education
Keene State College 2004 — 2008
Bachelor of Art, Economics
Pelham High School 2000 — 2004
FairPoint Communications June 2015 - Present
The Craftsman Ale House February 2014 - August 2014
Fenom Fitness October 2013 - March 2014
Equinox August 2013 - November 2013
Elite Personal Training and Fitness July 2012 - August 2013
Keene State College September 2008 - December 2010
Skills
Cisco Network Devices, Metaswitch, MPLS Networking, Adtran Network Devices, OCCAM 6000 Series Trunk..., Accedian MetroNID GT, Amazon Web Services..., Microsoft Excel, Microsoft Word, PowerPoint, Exercise Physiology, Fitness, Wellbeing, Personal Training, Training, Teamwork, Leadership, Sports, Healthcare, Public Speaking, Customer Service, Time Management, Research, Teaching, Wellness
Education
Keene State College 2007 — 2012
Bachelor of Science, Health Science: Exercise Science
Keene State College 2007 — 2012
Bachelor of Science (B.S.), Health Professions and Related Clinical Sciences
MetaSwitch
Metaswitch Networks System Overview Certificate
FairPoint Communications July 2008 - Present
Kwik Shop Inc. January 2007 - July 2008
Skills
Customer Service, Journal Entries, General Ledger, Depreciation, Financial Reporting, Fixed Assets, Account Reconciliation, Accounting, Accruals, Variance Analysis, Internal Controls, Accounts Payable, Accounts Receivable, PowerPoint, Sarbanes-Oxley, Financial Statements
Education
Kansas Wesleyan University 2003 — 2007
Master of Business Administration (MBA), Accounting and Business/Management
Fidelity Investments August 2013 - Present
FairPoint Communications August 2011 - July 2013
FairPoint Communications August 2011 - June 2013
Fidelity Investments 2000 - August 2011
Aquent July 2000 - July 2007
Oxford Health Plans 1996 - 1999
DHHS 1998 - 1998
HealthSource 1995 - 1998
Percys 1994 - 1995
Label Art 1980 - 1982
Skills
Informatica, Unix, PL/SQL, Shell Scripting, SQL, Unix Shell Scripting, Java, JavaScript, Data Warehousing, ETL, Visio, Databases, Data Migration, Database Management, Integration, HTML, Linux, AIX, Web Development, .NET, Control-M, CSS, Enterprise Architecture
Education
Hesser College 1982 — 1985
Cisco Systems August 2012 - Present
Carbonite April 2012 - August 2012
FairPoint Communications February 2010 - April 2012
FairPoint Communications September 2009 - May 2010
FairPoint Communication Inc. June 2007 - September 2009
Liberty Mutual January 2007 - June 2007
Skills
Complex Network Design..., Complex Network..., MPLS, MPLS-TE, BGP and..., BGP, Troubleshooting, MPLS, Integration, Ethernet, IP, Routing, Cisco, Firewalls, Telecommunications, Security, LAN/WAN, Disaster Recovery, Data Center, TCP/IP, Cloud Computing, Network Engineering, Network Security, Network Design, Architecture, Service Providers, IPv6, VPLS, ISIS, Architectures, Cisco Technologies, LAN-WAN, Routers, Wireless, Network Architecture, VoIP, Networking, System Deployment, DSL
Education
Southern New Hampshire University 2009 — 2011
Master, Organizational Leadership
Southern New Hampshire University 2004 — 2006
M.S.IT, Information Technology
Jami'at Al-Yarmouk 1997 — 2001
BSc, Molecular Biology
iBasis April 2014 - Present
FairPoint Communications November 2007 - March 2014
Imagitas Inc. November 1999 - October 2007
Universal Software 1998 - 2000
National Informatics Center, India 1989 - 1997
Skills
Software Development, ETL, Business Intelligence, PL/SQL, Databases, Business Process, Requirements Analysis, ERP, Integration, Oracle E-Business Suite, Cross-functional Team...
Education
Sambalpur University 1981 — 1988
Master degree, Computer Science and Application
National Institute of Technology Rourkela 1984 — 1987
MCA, Computer Science
FairPoint Communications 1993 - 2005
Interquest Detection Canines 1973 - 2005
Interquest 1973 - 2005
Education
Lehigh University 1959 — 1963
BS, Engineering
FairPoint Communications August 2007 - Present
Advanced Micro Devices May 2004 - July 2007
Goodwill Industries of Northern New England March 2002 - July 2003
Skills
Human Resources, Administrative..., Customer Service, Office Management, New Hire Orientations, Employee Relations, Team Building, Management, Process Improvement, Microsoft Office, Training, Cross-functional Team..., Call Centers, Recruiting, System Administration, Employee Benefits, Leadership
Education
Husson University
BSBA, Business Administration
Cisco Systems December 2011 - Present
Sidera Networks March 2010 - December 2011
FairPoint Communications February 2009 - March 2010
Verizon Business February 2007 - February 2009
Verizon January 2000 - January 2007
Bell Atlantic/NYNEX October 1985 - January 2000
Education
Merrimack College 1977 — 1981
WellCare Health Plans April 2014 - Present
BleuPrint Consulting 2014 - Present
Squealers Barbecue September 2004 - Present
FairPoint Communications November 2011 - October 2013
Verizon Data Services December 1992 - May 2011
Verizon 2002 - 2007
Skills
SDLC, PMO, Integration, PMP, Vendor Management, Project Management, Program Management, Software Project..., Business Analysis, Requirements Analysis, IT Strategy, Telecommunications, IT Governance, IT Project & Program..., Business Process..., Increase Productivity, Cost Saving Initiatives, Enterprise IT Strategy, Call Centers, IT Management, Change Management, Cross-functional Team..., Governance
Education
Indiana Wesleyan University 2007 — 2009
Masters Management, Leadership and Management
Indiana University-Purdue University at Fort Wayne 1985 — 1992
Bachelor of Arts (B.A.), English Language and Literature, General
FairPoint Communications December 1996 - Present
Education
Mount Washington College 1992 — 1994
Manchester High School West 1986 — 1990
FairPoint Communications 2008 - Present
US Navy October 2003 - December 2007
United States Navy 1985 - 2007
Force Aircraft Test Squadron 1998 - 2001
VP-26 1996 - 1998
Patrol Squadron 26 1996 - 1998
Skills
Aviation, DoD, Flight Operations, Security Clearance, Team Leadership, Aircraft, Electronic Warfare
Education
Southern New Hampshire University 2004 — 2007
Iowa State University 1981 — 1985
BS, Mathematices
FairPoint Communications Desktop SupportStanley Works2007 - 2007
Education
Keene State College 2003 — 2007
FairPoint Communications June 2014 - Present
FairPoint Communications February 2012 - Present
FairPoint Communications November 2004 - March 2012
FairPoint Communications March 1999 - November 2004
FairPoint Communications June 1998 - March 1999
Skills
Firewalls, Cisco, WAN, DNS, Unix, VPN, Network Design, BGP, Routing, VoIP, Troubleshooting, Telecommunications, Switches, Problem Solving, IOS-XR, Network Security, Network Architecture, Network Engineering, Adtran, Networking, Technical Support, IP, MPLS, TCP/IP, DSL, Routers, Juniper, LAN-WAN, SIP, SIP Trunking, Session Border..., Metaswitch, Infoblox, Cisco Technologies, T1, Telephony, Frame Relay, Computer Network..., Ethernet, Metro Ethernet, OSPF, Broadband, Carrier Ethernet
Education
University at Albany, SUNY 1997 — 1998
Hudson Valley Community College 1994 — 1997
Cisco IOS-XR
FairPoint Communications October 2008 - Present
FairPoint Communications October 2007 - March 2011
FairPoint Communications January 2005 - November 2007
Clickshare Service Corporation August 2001 - June 2002
Skills
Project Management, Leadership, Management, Call Centers, Instructional Design, Business Development, Strategy, Training, Contingency Training, eLearninig, Social Knowledge..., Performance Management, Telecommunications, Project Planning, Employee Training, Organizational..., Program Management, Team Leadership, Workshop Facilitation, Analysis, Leadership Development, Vendor Management, Curriculum Design, Process Improvement, Product Management, Cross-functional Team..., CRM, Multimedia, Business Strategy, Curriculum Development, Facilitation
Education
University of Southern Maine 2012 — 2013
Professional Certification, Adult Education - Training & Development
Marlboro College 1999 — 2000
MS, Internet Strategy Management
University of Southern Maine
BA, United States History
Prescott Area Pet Emergency Hospital April 2014 - July 2014
Prescott Area Pet Emergency Hospital December 2013 - January 2014
Prescott Area Pet Emergency Hospital February 2013 - November 2013
Copper Canyon Family Health Center March 2012 - September 2012
Freeport Historical Society January 2010 - June 2011
FairPoint Communications January 2009 - April 2009
FairPoint Communications September 2008 - January 2009
Huntsman Cancer Institute December 2003 - May 2007
Delaware Guidance Services for Children & Youth, Inc. December 1996 - May 2007
Skills
Training, Human Resources
Education
Marlboro College 2007 — 2008
MAT, Teaching with Internet Techology
University of Delaware 1990 — 1993
B.A., English
Harnett Central High School August 2012 - Present
ABC Insurance Agency January 2008 - August 2012
Erie Insurance Group August 2001 - December 2007
FairPoint Communications August 2000 - January 2001
North East High School August 1996 - December 1999
Education
Indiana University of Pennsylvania 1989 — 1994
BS, Secondary Education in Physics
Charlotte Mecklenburg Library March 2015 - Present
Charlotte Mecklenburg Library August 2014 - March 2015
Carolinas Healthcare System February 2008 - June 2014
Johnson C. Smith University 2005 - 2008
Bank of America April 2005 - June 2005
DPI, Inc. June 2004 - March 2005
Premier, Inc. December 2001 - October 2003
FairPoint Communications January 2001 - June 2001
iXL April 2000 - November 2000
The Charlotte Observer August 1997 - April 2000
Skills
HTML, Content Management, CSS, CMS, JavaScript, Social Media, Photoshop, Microsoft Office, Word, Graphic Design, SharePoint, Writing, Online Marketing, Web Design, Excel, Customer Relations, Dreamweaver, Social Media Marketing, PowerPoint, Customer Service, SEO, Editing, Marketing Communications, Advertising, Microsoft Excel, Microsoft Word, Social Networking, Adobe Creative Suite, Access, Nonprofits, WordPress, Press Releases, Blogging
Education
Johnson C. Smith University - JCSU 1992 — 1997
Bachelor of Arts (B.A.)
North Carolina Central University
Master of Library & Information Science (MLIS)
FairPoint Communications March 2013 - Present
FairPoint Communications March 2008 - March 2013
Verizon Business 2000 - 2008
Cabletron 1998 - 2000
Digital Equipment Corporation January 1996 - June 1998
Digital Equipment Corporation June 1989 - January 1996
Skills
Telecommunications, Unified Communications, Telephony, SIP, LAN-WAN, SDH, Sales Engineering, Ethernet, IP, VoIP, Network Design, WAN, ATM networks, Frame Relay, Carrier Ethernet, T1, Product Management, Broadband, Managed Services, Co-location, Network Architecture, ATM Networks, Project Management
Education
Massachusetts Institute of Technology
Murray State University
BS, Mathematics, summa cum laude
Northeastern University
worked on MBA
FairPoint Communications January 2009 - September 2011
Verizon November 2004 - March 2008
Skills
Telecommunications
Education
Lambuth University 1970 — 1974
BS, Biology
Verizon Wireless 2008 - 2009
Verizon Wireless 2005 - 2008
Verizon Wireless 2003 - 2004
Verizon Wireless 2000 - 2003
Bell Atlantic Mobile 1999 - 2000
FairPoint Communications 1998 - 1999
GTE Wireless 1993 - 1998
Skills
Network Operations, Telecommunications, Wireless Services, Network Engineering, Wireless
Education
Mercer University 1986 — 1988
MBA
The University of North Dakota 1971 — 1976
B.S.B.A
Fairpoint Communications September 2008 - Present
mountainside cabin 2012 - 2015
Verizon 1975 - 2006
Skills
MPLS, Telephony, ATM networks, T1, DS3, Network Administration, Telecommunications, Switches, DSL, IP, ISDN, Testing, Provisioning, Optical Fiber, Open Source Software, Ethernet, Routing, Computer Network..., TCP/IP, Troubleshooting, VoIP, Networking, SIP, Call Centers, Switching, Software Installation, Managed Services, Wireless, Frame Relay
Education
Navy Electronics "A: School Great Lakes 1996 — 2001
assoc, applied engineering/Telecommunications
Massasoit Community College 1996 — 2000
Associate’s Degree, Applied Engineering/ Telecommunications
FairPoint Communications April 2009 - Present
Verizon Business March 2006 - October 2008
Technical Needs December 2004 - March 2006
MCI June 1991 - June 2004
MCI November 1996 - January 1998
Education
Mount Washington College 2000 — 2003
Bachelors, Business Administration
Wells Fargo April 2012 - Present
Wells Fargo October 2011 - April 2012
FairPoint Communications February 2011 - September 2011
Compass Group North America February 2008 - January 2011
Pulte Homes/Pulte Mortgage February 2004 - October 2007
Berger Financial Group August 2000 - November 2002
Janus Funds May 1999 - August 2000
Skills
Coaching Staff, Instructional Design, Technical Writing, Technical Training, SharePoint, Large Group Facilitation, Software Training, Training & Development, E-learning Development, Needs Analysis, Supervising Staff, Blended Learning, Distance Learning, RoboHelp, Captivate, Articulate, Lectora, Camtasia, Learning Management, Adobe Acrobat, SnagIt, HTML + CSS, Dreamweaver, Microsoft Office, ADDIE, SCORM, AICC, WBT, Information Mapping, Online Help Development, Adobe Creative Suite, Curriculum Development, Curriculum Design, Content Development, Adult Education, Web Design, PowerPoint, Educational Technology, Instructional Technology, Instructor-led Training, Flash
Education
Metropolitan State University of Denver 1986 — 1988
BA, English Education
Belleville Township HS East 1978 — 1982
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
IDEXX Laboratories April 2012 - Present
FairPoint Communications July 2008 - April 2012
Océ Technologies 2005 - 2008
Skills
Customer Satisfaction, Telecommunications, Sales Management, Consultative Selling, Account Management, Customer Retention, Sales Support, Customer Service, B2B, Call Center, Microsoft Office, Team Leadership, Hiring, Cold Calling, Solution Selling, Sales, Direct Sales, Leadership, Call Centers, Contract Negotiation, Managed Services, Sales Operations, Business Development, Wireless, Selling, Management, Sales Process, Product Management, CRM, Sales Presentations, Telephony
Education
University of Southern Maine 1997 — 1999
Business Administration
Johnson State College 1996 — 1997
Business Administration
FairPoint Communications February 2009 - Present
Education
Indiana State University 1973 — 1976
B.A., English, History
ASM Assembly Systems August 2012 - Present
FairPoint Communications February 2009 - September 2011
Jabil Cicuit January 2005 - November 2008
Skills
Interpersonal..., Problem-Solving, Outstanding Customer..., Creative Thinking, Listening, Decision-Making, Teamwork, Analytical Approach, Resourceful, Responsible, Reliable, Ethical, Analytical Skills, Training, Customer Service, Ethics, Technical Support, Software Documentation, Networking, Process Improvement, Interpersonal..., Troubleshooting
Education
John Mason Institute 2011 — 2012
Keene State College 1985 — 1991
BS, Management
Berlin High School 1981 — 1985
Diploma, College Prep
FairPoint Communications October 2009 - Present
United Information Technologies July 2008 - October 2009
Verizon December 1996 - June 2008
Skills
Business Intelligence, Telecommunications, Business Analysis, Requirements Analysis, Requirements Gathering, Call Centers, SQL, Project Management, Integration, Business Process, Software Documentation
Education
Indiana University of PA
Bachelor of Science, Consumer Affairs
FairPoint Communications January 2014 - Present
FairPoint Communications January 2011 - December 2013
FairPoint Communications April 2009 - January 2011
Direct Capital Corporation October 2007 - February 2009
Cigna 2006 - 2007
StockerYale 2000 - 2001
StockerYale 2000 - 2001
Skills
Telecommunications, Account Management, New Business Development, Direct Sales, Salesforce.com, Sales, Sales Management, Management, Marketing, Customer Service, Solution Selling, Finance, Analysis, Cold Calling, Pricing, Managed Services, Wireless, VoIP
Education
Southern New Hampshire University 2009 — 2018
MBA, Global MBA
Mount Washington College 2001 — 2004
BS, Business Administration (Management)
Innovative VI November 2012 - Present
APR Consulting June 2009 - April 2012
FairPoint Communications 2008 - 2009
UIT 2008 - 2009
UIT 2008 - 2009
Verizon May 2006 - June 2008
Verizon March 2006 - June 2008
Verizon 2006 - 2008
Skills
Pricing, Telecommunications, Process Improvement, Customer Service, Documentation, Problem Solving, PowerPoint, Excel, Word, Microsoft Office, Call Center, Sales Support, Databases, Customer Satisfaction, Vendor Management, Database Administration, Microsoft Excel, Call Centers, Business Analysis, Software Documentation, Program Management, Project Management, Sales Operations, Cross-functional Team..., Troubleshooting, Team Leadership, Strategic Planning, Visio, Project Planning, Analysis, Training, Integration, Leadership, Quality Assurance, Access, Telephony, Product Management, Networking, CRM, VoIP, Managed Services, Invoicing, MPLS, Wireless
Education
LeTourneau University 1999 — 2001
Bachelors, Business Management
LeTourneau University 1999 — 2001
Bachelor's degree, Business Management
Tyler Technologies October 2011 - Present
FairPoint Communications September 2009 - September 2011
Insurance Trust January 2008 - January 2009
Anthem May 2007 - December 2008
Skills
Customer Service, Health Insurance, Sales
Education
Husson University 1994 — 1996
BS, Business Administration
University of Southern Maine - School of Business 1990 — 1996
Associates, Business Administration
CDPHP November 2013 - Present
CDPHP September 2006 - November 2013
Janitronics December 2002 - September 2006
FairPoint Communications September 1999 - April 2002
Skills
Insurance, Health Insurance, Data Analysis, Medicare, Managed Care, Process Improvement, Healthcare, Software Documentation, Microsoft Office, Access, Business Analysis, HIPAA, Cognos, Account Management, Strategic Planning, Salesforce.com, SQL
Education
Hudson Valley Community College 2011 — 2012
Associate of Arts and Sciences (A.A.S.), Criminal Justice
FairPoint Communications April 1997 - Present
FairPoint Communications April 1997 - Present
Concord School District September 1993 - April 1997
Concord School District November 1994 - February 1997
Skills
T1, Provisioning, Telecommunications, Computer Network..., Telephony, DSL, OC3, Metasolv M6, SDH, Optical Fiber, ISDN, Carrier Ethernet, Wireless, Switches, VoIP, Ethernet, LAN-WAN, Cabling, Fiber Optics, WAN, MPLS, Frame Relay, Network Engineering, IP, TDM, ATM networks, Network Design, Metro Ethernet, SIP Trunking, DWDM, Broadband, Managed Services, Unified Communications, Co-location, Call Centers, Cisco Technologies, DS3, Routers, VPN, Data Center, 5ESS, Adtran, Software Installation, Networking, Hardware, Troubleshooting, Network Administration, Avaya, Technical Support, POTS
Education
Keene State College 1988 — 1992
Bachelor of Science (B.S.)/Associate of Arts, Physical Education Teaching and Coaching, k-12
Keene State College 1988 — 1992
Bachelor of Science (B.S.)/Associate of Arts, Physical Education Teaching and Coaching
Home, Hope and Healing / Aspire Behavioral Health and Counseling July 2015 - Present
Care & Comfort March 2012 - July 2015
FairPoint Communications August 2000 - December 2011
Skills
Call Center, Performance Management, Training, Quality Assurance, VoIP, Telecommunications, Call Centers, Customer Satisfaction, Process Improvement, Customer Service, Project Management, Team Building, Leadership, Team Leadership
Education
Kaplan University 2011 — 2013
Associates, Business
FairPoint Communications 2012 - Present
FairPoint Communications April 2008 - October 2012
Verizon July 1997 - April 2008
Skills
Telecommunications, Management, Budgets, Program Management, Analysis, Business Analysis, Vendor Management, Cross-functional Team..., Marketing, Finance, Competitive Analysis, Strategy, Business Process..., Process Improvement, PMP, VoIP, Managed Services, Wireless
Education
Johnson State College 1989 — 1992
Bachelor's degree, Business Management
Spectro Scientific August 2014 - July 2015
BURNDY LLC October 2009 - October 2013
FairPoint Communications August 2008 - October 2009
Lydall Inc April 2005 - May 2008
Skills
Accounting, General Ledger, Account Reconciliation, Sarbanes-Oxley Act, Accounts Payable, Accounts Receivable, Payroll, Financial Analysis, Journal Entries, Fixed Assets, GAAP, Financial Reporting, Internal Controls, Process Improvement, Cost Accounting, Budgets, Accruals, SOX Compliancy, Financial Accounting, Forecasting, Internal Audit, SAP, Variance Analysis, Auditing, Mergers & Acquisitions, ERP, Analysis, QuickBooks, Sarbanes-Oxley
Education
Southern New Hampshire University 2014 — 2016
Master's degree, Marketing
Southern New Hampshire University 2008 — 2012
MBA, Business Administration
Lyndon State College 2002 — 2007
BA, Business Administration & Accounting
FairPoint Communications RegulatoryVerizon Communications1985 - 2008
Skills
Provisioning, Call Center, Managed Services, Vendor Management, Telecommunications, Telephony, Wireless, Call Centers, Cross-functional Team..., IP, VoIP, MPLS
Education
Lesley University
MS, Management
Saint Anselm College
BA
FairPoint Communications July 2014 - Present
FairPoint Communications May 2009 - July 2014
Verizon Telecom May 2005 - September 2009
Verizon January 1997 - January 2005
Skills
Project Management, New Product Roll Out, New Product Validation, Business Process Design, System Integration..., Staff Development, Applications Software..., Process Improvement, Carrier Ethernet, Operations Management, Telecommunications, Transmission, Testing, T1, DSL, Integration, VoIP
Education
University of Massachusetts at Lowell
Master of Business Administration (MBA), Business/ IT
University of Massachusetts at Lowell
Graduate Certificate in the Foundations of Business, Business Administration, Management and Operations
Northeastern University
Bachelor of Science degree, Information Technology
Middlesex Community College
Associate in Science degree, Telecommunications Technology
Premier, Inc. July 2013 - Present
FairPoint Communications November 2012 - July 2013
FairPoint Communications February 2011 - October 2012
MedCath September 2005 - January 2011
BDO Seidman, LLP September 2003 - September 2005
Skills
SEC filings, Sarbanes-Oxley Act, Financial Reporting, Internal Controls, Accounting, Auditing, Financial Analysis, US GAAP, CPA, Financial Modeling, Financial Accounting
Education
The College of William and Mary - The Mason School of Business 2002 — 2003
Master of Accounting, Accounting
James Madison University 1998 — 2002
BBA, Accounting
Self Employed Attorney Project Management Team MemberWork it UPJuly 2010 - June 2011
FairPoint Communications January 2009 - April 2010
LL Bean October 2005 - January 2009
United States Air Force January 2003 - December 2003
US Propertyand Fiscal Office July 1997 - July 2002
Maine National Guard June 1985 - December 1997
Skills
Microsoft Excel, Data Analysis, Outlook, Customer Service, Project Management, Cross-functional Team..., Process Improvement, Program Management, Nonprofits, Sales, Management
Education
Husson University 2000 — 2002
Auditing
University of Maine School of Law 1970 — 1973
JD, Commercial Law
University of Massachusetts, Amherst 1966 — 1970
BS, Economics
St. Peter's Health Partners January 2003 - Present
Rensselaer Polytechnic Institute June 2000 - January 2003
FairPoint Communications March 1998 - May 2000
P.J. Baker Electrical Contractors July 1994 - March 1998
Education
FUJI Medical Systems 2012 — 2012
Synapse System Administration Level I, PACS Administration
Hudson Valley Community College 2002 — 2003
Associates, Information Systems
Siena College 1993 — 1997
BS, Marketing and Management
ISKL
FairPoint Communications April 2012 - Present
FairPoint Communications May 2008 - March 2012
Hewlett-Packard January 2006 - May 2008
EDS Group April 2001 - December 2005
Skills
Business Analysis, Telecommunications, Direct Sales, Account Management, Vendor Management
Education
Lesley University
B.S., Business Management
Vertex Inc. April 2013 - Present
KPMG February 2012 - April 2013
Thomson Reuters October 2011 - January 2012
Accountemps - Awana Clubs June 2011 - July 2011
FairPoint Communications October 2010 - April 2011
TD Bank June 2010 - August 2010
Albin, Randall & Bennett January 2010 - April 2010
TD Bank June 2009 - August 2009
Fairchild Semiconductor June 2008 - October 2008
Citibank November 2000 - April 2007
Skills
Tax, Auditing, Financial Reporting, Accounting
Education
University of Southern Maine - School of Business 2007 — 2010
Certificate of Study, Accounting
Michigan State University 1987 — 1991
BA, Telecommunications, Emphasis in Economics
FairPoint Communications November 2007 - Present
CenturyLink October 2006 - November 2007
Alltel Communications October 2005 - May 2006
Skills
Oracle, Call Center, Telecommunications, Billing Systems, Process Improvement, Customer Satisfaction, Vendor Management, Team Leadership, Workforce Management, Customer Service, Account Management, Cross-functional Team..., Team Building, Business Process, Business Analysis, Program Management, Integration, Call Centers
Education
LSU Shreveport 2000 — 2005
BA, Political Science, History
FairPoint Communications September 2013 - May 2015
FairPoint Communications August 2011 - September 2013
Health Dialog June 2010 - May 2011
Health Dialog January 2007 - June 2010
Health Dialog November 2006 - December 2007
Anthem Blue Cross October 1995 - September 2006
Skills
SDLC, Business Intelligence, Data Warehousing, Visio, Process Improvement, Software Documentation, SQL, Business Analysis, Microsoft SQL Server, Oracle, Lavastorm, Data Analysis, Analysis, Databases, Process Scheduler, PL/SQL, Testing
Education
Keene State College 1992 — 1995
BA, Applied Computer Science
Single Digits, Inc. October 2014 - Present
FairPoint Communications January 2009 - September 2011
Verizon April 1991 - December 2005
Skills
T1, SDH, Telecommunications, Transmission, Ethernet, Network Design, Troubleshooting, Telephony, ISDN, Frame Relay, Network Operations, Customer Service
Education
Mitchell College 1982 — 1985
Associate of Science (A.S.), COMPUTER INFORMATION SYSTEMS
FairPoint Communications August 2008 - Present
Verizon November 1996 - July 2008
Verizon 1992 - 1996
Skills
Telecommunications, Call Centers, Wireless, VoIP, Managed Services, Vendor Management, Unified Communications, Telephony, T1, Customer Retention, Customer Satisfaction, Customer Experience
Education
Husson College 2005 — 2008
Master of Arts (M.A.), Business
Lesley College 1995 — 1997
Bachelor of Arts (B.A.) Management
Educational STEM Solutions October 2014 - Present
Fairpoint Communications March 2004 - October 2014
Verizon Communications March 2004 - May 2007
NYNEX/Bell Atlantic/VerizonSplice Service Technician May 1997 - March 2004
CENTURY 21® June 1995 - May 1997
First Security Services Corp January 1991 - June 1995
Skills
Troubleshooting, Telecommunications, Project Management, Management, Team Leadership, Program Management, Process Improvement
Education
Middlesex Community College
Middlesex Community College
Associate of Arts (A.A.)
FairPoint Communications August 2008 - Present
Energy East October 2003 - August 2008
LL BEAN July 1993 - February 2003
Skills
Telecommunications, Business Analysis, Business Process..., Vendor Management, Forecasting, Program Management
Education
Husson College 1996 — 2001
Masters, Business
University of Southern Maine 1972 — 1976
BS, Business Administration
FairPoint Communications 1983 - 2011
Skills
Telecommunications, VoIP, Wireless, IP, Telephony, Ethernet, Fiber Optics, Network Design, Troubleshooting, Optical Fiber
Education
Keene State College 1969 — 1974
Bachelor's Degree in Education, Soclal Studies
log cabin lamb and wool 1976 - Present
FairPoint Communications 1979 - 2011
Skills
Optical Fiber, Outside Plant, DS3, OC3, T1, SDH, Provisioning, Telephony, Telecommunications, Horses
Education
EMCC 2008 — 2012
emcc, telecomunications
University of Maine 1979 — 1980
Associate of Science (A.S.), Animal/Livestock Husbandry and Production
American school of dressage 1977 — 1979
Dressage riding training and lessons
Lake Erie College 1976 — 1977
Equestrian/Equine Studies
Southwestern Vermont Medical Center September 2013 - Present
Plasan North America September 2009 - September 2013
Distributed Applications Technologies / Skysphere October 2008 - May 2009
TEKsystems April 2008 - October 2008
Liberty Behavioral Management April 2007 - April 2008
Rensselaer County Bureau of Research and Information Systems April 2001 - April 2007
FairPoint Communications September 1999 - April 2001
Skills
VMware, Citrix, Cisco Technologies, Juniper, Sonicwall, Active Directory, Networking, Switches, Routers, Firewalls, Microsoft Exchange, SAN, Email Encryption, Spam Filtering, Backup Exec, Symantec Antivirus, Trend Micro Anti-Virus, VLAN, Lync Server 2010, FTPS, VPN, Websense, network documentation, Secure Remote Access, TMG, ISA, Servers, Group Policy, Windows Server, Symantec Endpoint..., Citrix Metaframe, LAN-WAN, Hardware, WAN, NetApp, Cisco Wireless, Computer Security, Technical Support, Help Desk Support, Software Installation, Security, Routing, PIX, ASA, VMware Server, Network Administration, ESXi, Antivirus, Backup Solutions, Virtualization
Education
Hudson Valley Community College 1995 — 1998
Associate of Arts and Sciences (AAS), Electrical Engineering Technologies/Technicians
TSRI-Neustar July 2013 - December 2014
Neustar, Inc. June 2013 - December 2014
Frontier Communications January 2010 - April 2013
FairPoint Communications October 2008 - November 2009
Verizon February 2003 - August 2008
Skills
Business Analysis, Program Management, Managed Services, Integration, Software Development, Telecommunications, SDLC, Requirements Analysis, Vendor Management, Security, Data Center, Telephony, Call Centers, Unix, Software Project..., Microsoft Office, Microsoft Excel, Customer Service, CRM, Training, SharePoint, Troubleshooting, Process Improvement, Visio, Software Documentation, T1, Management, Project Management, Quality Assurance, Testing, Requirements Gathering, Solution Architecture, PMP, DSL, VoIP, Business Process, Cloud Computing, Enterprise Architecture, Agile Methodologies, Business Requirements, IT Management, IT Strategy, SOA, Business Process..., IT Service Management, Databases, ITIL, Wireless, User Acceptance Testing, Enterprise Software
Education
Indiana Business College
Associate's degree, Accounting
Aqua Irrigation March 2012 - Present
Fairpoint Communications January 2008 - December 2011
Verizon Business December 1978 - March 2007
Skills
Telecommunications, Call Center, Process Improvement, Operations Management, Project Management, Customer Satisfaction, Team Leadership, Customer Service, Team Building, Contract Negotiation, Program Management, Managed Services, Telephony, Management, Wireless, Cross-functional Team..., Computer Network..., Account Management, Call Centers
Education
Lesley College
BS, Business Administration and Management, General
Rensselaer County Department for Aging 2004 - 2010
Durham School Services 2003 - 2004
FairPoint Communications May 1998 - February 2002
Skills
Typing, Microsoft Excel, Microsoft Word, Administrative..., Data Entry, Outlook, Research
Education
Hudson Valley Community College 1996 — 1998
Associate of Arts and Sciences (AAS), Executive Assistant/Executive Secretary
Hudson Valley Community College 1992 — 1995
Associate of Arts and Sciences (AAS), Human Services, General
FairPoint Communications January 2008 - Present
Level 3 Communications October 2007 - October 2008
TelCove January 2005 - January 2007
MCI Corporation August 1987 - May 2002
AT&T January 1984 - August 1987
AT&T January 1982 - December 1983
New York Telephone July 1970 - December 1981
Education
Monmouth University 1976 — 1980
Master's degree, Marketing
Marist College 1966 — 1970
Bachelor's degree, Business Administration and Management, General
FairPoint Communications March 1987 - Present
Education
Manchester Community College
Associate of Arts and Sciences (A.A.S.), Industrial Electricity
Southern NH University
Bachelor of Science (BS), Business Administration and Management, General
FairPoint Communications January 1986 - Present
Skills
Telecommunications, Wireless, VoIP, IP, MPLS, Telephony, Call Centers, Ethernet, Managed Services, Broadband, Network Design, T1, Unified Communications, Computer Network...
Education
Johnson State College
Home December 2012 - May 2013
FairPoint Communications 1988 - 2012
Skills
Personnel Management, Resource Allocation, Labor Relations, Productivity Improvement, Operations Management, Plant Management, Departmental..., Switches, Process Improvement, Telecommunications, Management, Vendor Management, Cloud Computing, Wireless, Account Management, CRM
Education
Lesley University 1995 — 1997
Masters in the Science of Management, Business Administration, Management and Operations
University of Maine at Orono 1981 — 1985
Bachelor of Arts (B.A.), Public Relations / Communication
Gorham House (A Comprehensive Living Center) July 2012 - Present
Piper Shores May 2011 - July 2012
FairPoint Communications June 2010 - October 2010
Skills
MMC Computer Training..., IV certification via..., CPR certification, certificate of..., Public Speaking course, Business Communication..., Acquired Microsoft..., Sunrise Clinical..., Hi-Tech Software..., IMAR & EMAR, certificate of...
Education
University of Southern Maine 2010 — 2012
Bachelor of Science in Nursing (BSN), Registered Nursing/Registered Nurse
Husson College 2007 — 2010
transferred to University of Southern Maine to complete BSN, Registered Nursing/Registered Nurse
FairPoint Communications December 2014 - Present
TD September 2013 - December 2014
Bank of America February 2010 - September 2013
Sears Holdings Corporation August 2008 - April 2010
Skills
Banking, Coaching, Retail Banking, Sales, Credit, Cash Management, Commercial Lending, Consumer Lending, Credit Cards, Cross Selling, Mortgage Lending, Risk Management, Small Business Lending, Loans, Commercial Banking, Customer Service, Relationship Management, Customer Satisfaction, Microsoft Excel, Microsoft Office, Oracle, Accounting, General Ledger, BlackLine, Internal Audit, Microsoft Word, Credit Analysis
Education
Southern New Hampshire University 2012 — 2015
Bachelor of Business Studies, Accounting and Finance
Manchester Community College 2009 — 2012
Associate's degree, Business Administration and Management, General
Diversified Communications January 2011 - December 2013
Diversified Communications March 2010 - January 2011
FairPoint Communications August 2007 - February 2010
FairPoint Communications May 2006 - August 2007
Portland District Court September 2004 - May 2006
Emery-Waterhouse September 2000 - September 2004
Konica Photo Imaging October 1998 - June 2000
Education
Husson University
B.S, Business Administration
FairPoint Communications August 1998 - Present
Education
Husson University 2005 — 2008
Associate of Science (A.S.), Legal Assistant/Paralegal