First USA
Description
Address: The Innovation Centre, 1 Ainslie Rd, Hillington Park, Glasgow G52 4RU Hours: Open ⋅ Closes 5PM Thursday9am–5pmFriday9am–5pmSaturdayClosedSundayClosedMonday9am–5pmTuesday9am–5pmWednesday9am–5pmSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: 0871 641 3010: Place name: : : : : Website: : Category: Website: https://www.firstpointusa.com/ Category: Sports Management and Promotion Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThank you for sharing!Your photo will be posted publicly on Google.Contribute MoreFinishedUpload public photos of FirstPoint USA Posting publicly on the Web Write a review Reviews"All staff I dealt with were extremely helpful and friendly." "Overall a good company that provide a great service to its clients." "Nicola Issac, Callum are excellent people to work with, 'think' together with !" View all Google reviews Latest PostsPosts from FirstPoint USA View previous posts on Google
First USA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at First USA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
First USA Salaries. You can even request information on how much does First USA pay if you want to. Learn about salaries, pros and cons of working for First USA directly from the past employees.
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First USA Employees
Employee
Years
Job
Industry
Kurt Clauser Kurt Clauser's First USA Experience November 1996 - February 1998
Job Senior Unit Manager at Capital One
Industry Banking
Experience
Capital One November 2013 - Present
Homeward Residential, Inc. March 2012 - October 2013
Homeward Residential, Inc. June 2009 - March 2012
JPMorgan Chase September 2006 - May 2009
EMC Mortgage December 2002 - September 2006
Federal Reserve Bank of Dallas May 2000 - August 2002
Bank One February 1998 - April 2000
First USA November 1996 - February 1998
Bank United March 1992 - November 1996
Skills
Special Servicing, LPS, Risk Management, Loan Servicing, Quality Auditing, Business Process..., Process Management, Quality Assurance, Exceptional People..., Business Development, Mergers & Acquisitions, Special Loans, Mortgage Modification, Staff Development, Process Optimization, Mortgage Servicing, Portfolio Management, Leadership, Residential Mortgages, Loan Modifications, Mortgage Banking
Education
University of Phoenix 2002 — 2005
BSBA, Business Administration, Management and Operations
The University of Texas at Arlington 1982 — 1988
Psychology
Southwest High School 1980 — 1982
HS Diploma
Capital One November 2013 - Present
Homeward Residential, Inc. March 2012 - October 2013
Homeward Residential, Inc. June 2009 - March 2012
JPMorgan Chase September 2006 - May 2009
EMC Mortgage December 2002 - September 2006
Federal Reserve Bank of Dallas May 2000 - August 2002
Bank One February 1998 - April 2000
First USA November 1996 - February 1998
Bank United March 1992 - November 1996
Skills
Special Servicing, LPS, Risk Management, Loan Servicing, Quality Auditing, Business Process..., Process Management, Quality Assurance, Exceptional People..., Business Development, Mergers & Acquisitions, Special Loans, Mortgage Modification, Staff Development, Process Optimization, Mortgage Servicing, Portfolio Management, Leadership, Residential Mortgages, Loan Modifications, Mortgage Banking
Education
University of Phoenix 2002 — 2005
BSBA, Business Administration, Management and Operations
The University of Texas at Arlington 1982 — 1988
Psychology
Southwest High School 1980 — 1982
HS Diploma
Margaret Watkins, PMP Margaret Watkins, PMP's First USA Experience 1996 - 1998
Job Sr. Project Manager at The University of Texas System
Industry Information Technology and Services
Experience
The University of Texas System January 2015 - Present
MetLife September 2008 - August 2014
First Horizon National Corporation 2000 - 2008
InfoSystems, Inc. 1996 - 2000
First USA 1996 - 1998
Skills
Visio, Vendor Management, PMP, IT Management, SDLC, Business Analysis, Project Management, Project Planning, Microsoft Office, Microsoft Project, Telecommunications..., Network Administration, Project Portfolio..., Process Improvement, Disaster Recovery, SharePoint, Program Management, Risk Management, Data Center, Management, Integration, IT Strategy, Leadership
Education
The University of Texas at Austin
Bachelor of Arts (BA), Political Science and Government
The University of Texas System January 2015 - Present
MetLife September 2008 - August 2014
First Horizon National Corporation 2000 - 2008
InfoSystems, Inc. 1996 - 2000
First USA 1996 - 1998
Skills
Visio, Vendor Management, PMP, IT Management, SDLC, Business Analysis, Project Management, Project Planning, Microsoft Office, Microsoft Project, Telecommunications..., Network Administration, Project Portfolio..., Process Improvement, Disaster Recovery, SharePoint, Program Management, Risk Management, Data Center, Management, Integration, IT Strategy, Leadership
Education
The University of Texas at Austin
Bachelor of Arts (BA), Political Science and Government
Sean Shannon Sean Shannon's First USA Experience February 1999 - April 1999
Job Security Officer
Industry Security and Investigations
Experience
Penn Medicine (University of Pennsylvania Health System) October 2012 - Present
Williams & Stazzone Insurance Agency, Inc. October 2007 - July 2015
Global Games & Collectibles, LLC September 2004 - January 2012
AIG August 2003 - October 2007
AIG November 2000 - August 2003
AIG April 1999 - November 2000
Lord & Taylor October 1999 - February 2000
First USA February 1999 - April 1999
Boscov's Department Store December 1997 - February 1999
Various January 1990 - January 1997
Skills
Underwriting, Property & Casualty..., Commercial Insurance, Insurance, Casualty, Liability, Commercial Lines, Legal Liability, General Insurance, Professional Liability, Brokers, Microsoft Excel, Microsoft Word, ISO, AMS360, Customer Service, Security, Public Safety
Education
University of Delaware 1994 — 1998
Bachelors, Criminal Justice, Sociology, Psychology
Mount Pleasant High School 1990 — 1994
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Penn Medicine (University of Pennsylvania Health System) October 2012 - Present
Williams & Stazzone Insurance Agency, Inc. October 2007 - July 2015
Global Games & Collectibles, LLC September 2004 - January 2012
AIG August 2003 - October 2007
AIG November 2000 - August 2003
AIG April 1999 - November 2000
Lord & Taylor October 1999 - February 2000
First USA February 1999 - April 1999
Boscov's Department Store December 1997 - February 1999
Various January 1990 - January 1997
Skills
Underwriting, Property & Casualty..., Commercial Insurance, Insurance, Casualty, Liability, Commercial Lines, Legal Liability, General Insurance, Professional Liability, Brokers, Microsoft Excel, Microsoft Word, ISO, AMS360, Customer Service, Security, Public Safety
Education
University of Delaware 1994 — 1998
Bachelors, Criminal Justice, Sociology, Psychology
Mount Pleasant High School 1990 — 1994
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Mai-Anh Chmiel Mai-Anh Chmiel's First USA Experience April 1994 - June 1997
Job Recruiting Officer at JPMorgan Chase
Industry Staffing and Recruiting
Experience
JPMorgan Chase March 2013 - Present
The O'Connor Group September 2012 - March 2013
Accenture December 2009 - August 2012
Accenture May 1997 - July 2001
First USA April 1994 - June 1997
Skills
Talent Management, Employee Relations, Recruiting, HRIS, Human Resources, Applicant Tracking..., Deferred Compensation, Employee Engagement, Executive Search, Management, Onboarding, Sourcing, Talent Acquisition, Employee Benefits, Technical Recruiting
Education
University of Delaware
BA, Psychology
Wilmington College
MSM, Human Resource Management
JPMorgan Chase March 2013 - Present
The O'Connor Group September 2012 - March 2013
Accenture December 2009 - August 2012
Accenture May 1997 - July 2001
First USA April 1994 - June 1997
Skills
Talent Management, Employee Relations, Recruiting, HRIS, Human Resources, Applicant Tracking..., Deferred Compensation, Employee Engagement, Executive Search, Management, Onboarding, Sourcing, Talent Acquisition, Employee Benefits, Technical Recruiting
Education
University of Delaware
BA, Psychology
Wilmington College
MSM, Human Resource Management
Phil Utpadel Phil Utpadel's First USA Experience November 2002 - February 2005
Job Lead Application Developer and Data Architect
Industry Information Technology and Services
Experience
JPMorgan Chase & Co. June 2013 - March 2015
JPMorgan Chase & Co. February 2005 - June 2013
First USA November 2002 - February 2005
First USA November 2000 - November 2002
First USA September 2000 - November 2000
First USA May 2000 - September 2000
First USA March 1999 - May 2000
First USA March 1998 - March 1999
First USA June 1997 - March 1998
First USA July 1996 - June 1997
Skills
Database Design, .NET, Visual Studio, ETL, Oracle, DB2, SDLC, Microsoft SQL Server, Business Analysis, Banking, IIS, C#, VB.NET, AJAX, ComponentArt, JavaScript, Web Application Design, Process Improvement, Java, SAS, Web Service Development, Teradata, Shell Scripting, Version Control, Subversion, Eclipse, Databases
Education
University of Phoenix 2002 — 2005
Bachelor of Science (BS), Information Technology, GPA 3.92
JPMorgan Chase & Co. June 2013 - March 2015
JPMorgan Chase & Co. February 2005 - June 2013
First USA November 2002 - February 2005
First USA November 2000 - November 2002
First USA September 2000 - November 2000
First USA May 2000 - September 2000
First USA March 1999 - May 2000
First USA March 1998 - March 1999
First USA June 1997 - March 1998
First USA July 1996 - June 1997
Skills
Database Design, .NET, Visual Studio, ETL, Oracle, DB2, SDLC, Microsoft SQL Server, Business Analysis, Banking, IIS, C#, VB.NET, AJAX, ComponentArt, JavaScript, Web Application Design, Process Improvement, Java, SAS, Web Service Development, Teradata, Shell Scripting, Version Control, Subversion, Eclipse, Databases
Education
University of Phoenix 2002 — 2005
Bachelor of Science (BS), Information Technology, GPA 3.92
Samantha (Armstrong) Tennon Samantha (Armstrong) Tennon's First USA Experience August 1987 - December 1988
Job Appreciation Evangelist | Rewards and Recognition Expert | Employee Engagement Consultant
Industry Professional Training & Coaching
Experience
O.C. Tanner November 2013 - Present
O.C. Tanner Recognition Company September 1996 - November 2013
Xerox January 1989 - February 1995
First USA August 1987 - December 1988
Skills
Onboarding, Sales, Management, Human Resources, Training, Employee Recognition, Coaching, Organizational..., Leadership, Talent Management, Employee Engagement, Time Management, Program Management, Performance Management, Organizational..., Incentive Programs, Strategy, Leadership Development, Strategic Planning, Employee Relations, Account Management, Networking, Reward Systems, Marketing, Customer Retention, Management Consulting, Recruiting, Budgets, Performance Measurement, Customer Service, Sales Operations, Salesforce.com, Sales Management, Change Management, Service Awards, Team Building, Employee Training, Analysis, Recognition Awards
Education
The University of Texas at Austin 1984 — 1988
BBA, Marketing
Plano Senior High School 1983 — 1984
Bachelor of Business Administration (BBA), Marketing
The Carey School 1978 — 1980
O.C. Tanner November 2013 - Present
O.C. Tanner Recognition Company September 1996 - November 2013
Xerox January 1989 - February 1995
First USA August 1987 - December 1988
Skills
Onboarding, Sales, Management, Human Resources, Training, Employee Recognition, Coaching, Organizational..., Leadership, Talent Management, Employee Engagement, Time Management, Program Management, Performance Management, Organizational..., Incentive Programs, Strategy, Leadership Development, Strategic Planning, Employee Relations, Account Management, Networking, Reward Systems, Marketing, Customer Retention, Management Consulting, Recruiting, Budgets, Performance Measurement, Customer Service, Sales Operations, Salesforce.com, Sales Management, Change Management, Service Awards, Team Building, Employee Training, Analysis, Recognition Awards
Education
The University of Texas at Austin 1984 — 1988
BBA, Marketing
Plano Senior High School 1983 — 1984
Bachelor of Business Administration (BBA), Marketing
The Carey School 1978 — 1980
Dawn Lawrence Dawn Lawrence's First USA Experience 1996 - 2000
Job Holistic Health Coach, CMT
Industry Health, Wellness and Fitness
Experience
Wellness Realm December 2014 - Present
Dawn Lawrence Unlimited November 2013 - December 2014
North State Grocery, Inc. February 2011 - May 2013
Redding Printing Company, Inc. 2002 - February 2011
First USA 1996 - 2000
Skills
Holistic Health, Essential Oils, Wellness Coaching, Therapeutic Massage, Reiki, Theta Healing, Aka Dua, Graphics, Mac, Logo Design, Graphic Design, Photoshop, Photography, Advertising, Pre-press, Web Design, Corporate Identity, Adobe Creative Suite, Social Media Marketing, Creative Direction, Digital Photography, Social Media, Social Networking, Business Cards, Image Editing, InDesign, Marketing, Brochures, Illustrator
Education
Marinello Schools of Beauty-Redding 2014 — 2014
CA State Certified Massage Therapist, Massage Therapy/Therapeutic Massage
Berkeley 1994 — 1996
Certificate, Digital Communication and Media/Multimedia
Wellness Realm December 2014 - Present
Dawn Lawrence Unlimited November 2013 - December 2014
North State Grocery, Inc. February 2011 - May 2013
Redding Printing Company, Inc. 2002 - February 2011
First USA 1996 - 2000
Skills
Holistic Health, Essential Oils, Wellness Coaching, Therapeutic Massage, Reiki, Theta Healing, Aka Dua, Graphics, Mac, Logo Design, Graphic Design, Photoshop, Photography, Advertising, Pre-press, Web Design, Corporate Identity, Adobe Creative Suite, Social Media Marketing, Creative Direction, Digital Photography, Social Media, Social Networking, Business Cards, Image Editing, InDesign, Marketing, Brochures, Illustrator
Education
Marinello Schools of Beauty-Redding 2014 — 2014
CA State Certified Massage Therapist, Massage Therapy/Therapeutic Massage
Berkeley 1994 — 1996
Certificate, Digital Communication and Media/Multimedia
Brent Loyd's First USA Experience January 1999 - January 2000
Job Executive Director at Cane River Financial, LLC
Industry Financial Services
Experience
Cane River Financial, LLC October 2010 - Present
Credit Union Resources, Inc. November 2013 - December 2014
Texell Credit Union June 2013 - November 2013
Prime Way Federal Credit Union September 2010 - June 2013
Texas Dow Employees Credit Union September 2008 - June 2010
Texas Dow Employees Credit Union March 2007 - September 2008
Kohl's Department Stores February 2006 - March 2007
Target Stores April 2002 - February 2006
Bridge Advisors\E-Comm Networks January 2000 - April 2002
First USA January 1999 - January 2000
Skills
Team Building, Project Management, Budget, Management, Credit Cards, Start-ups, Credit, Credit Unions, Banking, Process Improvement, Strategic Planning, Customer Service, Loans, Coaching, Change Management, Leadership Development, Vendor Management, Contract Negotiation, Operations Management, Microsoft Excel, Turnaround Experience, Turn Around Management, Turn-around Situations, Budgets, Training, Leadership, Sales, Customer Satisfaction, Recruiting, Strategy, Consumer Lending, Human Resources, Call Centers, Executive Management, Finance, Customer Retention
Education
University of Central Missouri 1984 — 1988
B.S., History
University of Central Missouri 1984 — 1988
Bachelor of Science (B.S.)
Cane River Financial, LLC October 2010 - Present
Credit Union Resources, Inc. November 2013 - December 2014
Texell Credit Union June 2013 - November 2013
Prime Way Federal Credit Union September 2010 - June 2013
Texas Dow Employees Credit Union September 2008 - June 2010
Texas Dow Employees Credit Union March 2007 - September 2008
Kohl's Department Stores February 2006 - March 2007
Target Stores April 2002 - February 2006
Bridge Advisors\E-Comm Networks January 2000 - April 2002
First USA January 1999 - January 2000
Skills
Team Building, Project Management, Budget, Management, Credit Cards, Start-ups, Credit, Credit Unions, Banking, Process Improvement, Strategic Planning, Customer Service, Loans, Coaching, Change Management, Leadership Development, Vendor Management, Contract Negotiation, Operations Management, Microsoft Excel, Turnaround Experience, Turn Around Management, Turn-around Situations, Budgets, Training, Leadership, Sales, Customer Satisfaction, Recruiting, Strategy, Consumer Lending, Human Resources, Call Centers, Executive Management, Finance, Customer Retention
Education
University of Central Missouri 1984 — 1988
B.S., History
University of Central Missouri 1984 — 1988
Bachelor of Science (B.S.)
Gigi Fonteneaux Gigi Fonteneaux's First USA Experience 1990 - 1996
Job Experienced Payments Industry Professional
Industry Financial Services
Experience
Discover Financial Services November 2012 - Present
Discover Network February 2006 - November 2012
Discover Network January 1999 - February 2006
First Data Corporation 1997 - 1998
Delta Card Services / Merchants Choice Card Services 1996 - 1997
First USA 1990 - 1996
Skills
Payments, Relationship Management, Credit Cards, Payment Card Processing, Electronic Payments, Payment Systems, Merchant Services, Debit Cards, Mobile Payments, Strategy, Executive Management, Credit, Financial Services, Banking, Sales, Strategic Partnerships, E-payments, Marketing, Acquiring, Cards
Education
University of Houston
Business Administration/Management
Discover Financial Services November 2012 - Present
Discover Network February 2006 - November 2012
Discover Network January 1999 - February 2006
First Data Corporation 1997 - 1998
Delta Card Services / Merchants Choice Card Services 1996 - 1997
First USA 1990 - 1996
Skills
Payments, Relationship Management, Credit Cards, Payment Card Processing, Electronic Payments, Payment Systems, Merchant Services, Debit Cards, Mobile Payments, Strategy, Executive Management, Credit, Financial Services, Banking, Sales, Strategic Partnerships, E-payments, Marketing, Acquiring, Cards
Education
University of Houston
Business Administration/Management
Shannon Albert Shannon Albert's First USA Experience 1998 - 2000
Job
Industry Accounting
Experience
Quincy CFO LLC 2012 - Present
First USA 1998 - 2000
EY 1995 - 1998
Education
University of Delaware 1991 — 1995
BS Accounting
Wilmington University
Quincy CFO LLC 2012 - Present
First USA 1998 - 2000
EY 1995 - 1998
Education
University of Delaware 1991 — 1995
BS Accounting
Wilmington University
Susan Sparks Susan Sparks's First USA Experience 1996 - 1997
Job Speaker, Comedian, Author, Pastor
Industry Religious Institutions
Experience
Madison Avenue Baptist Church 2000 - Present
SusanSparks.com 2000 - Present
First USA 1996 - 1997
Citigroup 1992 - 1996
Smith Currie & Hancock 1987 - 1990
Skills
Public Speaking, Creative Writing, Workshop Leader, Management Consulting, Leadership Development, Litigation Management, Executive Coaching, Presentation Coaching, Fundraising, Community Outreach, Leadership, Non-profits, Editing, Religion, Teaching, Nonprofits, Music, Biblical Studies, Organizational..., Pastoral Care, Event Management, Grant Writing, Preaching, Books, Theology, Motivational Speaking, Blogging, Social Networking, Psychotherapy, Team Building, Wellness, Event Planning, Publishing, Program Development, Public Relations, Stand-up Comedy, Church Events, Social Media, Coaching, Conflict Resolution, Comedy, Volunteer Management, Community Development, Research, Discipleship, Stewardship, Higher Education, Strategic Planning, Training, Newsletters
Education
Union Theological Seminary, NY 1999 — 2002
MDiv, Master of Divinity
Wake Forest University School of Law 1984 — 1987
JD, law
University of North Carolina at Chapel Hill 1980 — 1984
BA, Political Science/Communications
Perfoming Arts
Madison Avenue Baptist Church 2000 - Present
SusanSparks.com 2000 - Present
First USA 1996 - 1997
Citigroup 1992 - 1996
Smith Currie & Hancock 1987 - 1990
Skills
Public Speaking, Creative Writing, Workshop Leader, Management Consulting, Leadership Development, Litigation Management, Executive Coaching, Presentation Coaching, Fundraising, Community Outreach, Leadership, Non-profits, Editing, Religion, Teaching, Nonprofits, Music, Biblical Studies, Organizational..., Pastoral Care, Event Management, Grant Writing, Preaching, Books, Theology, Motivational Speaking, Blogging, Social Networking, Psychotherapy, Team Building, Wellness, Event Planning, Publishing, Program Development, Public Relations, Stand-up Comedy, Church Events, Social Media, Coaching, Conflict Resolution, Comedy, Volunteer Management, Community Development, Research, Discipleship, Stewardship, Higher Education, Strategic Planning, Training, Newsletters
Education
Union Theological Seminary, NY 1999 — 2002
MDiv, Master of Divinity
Wake Forest University School of Law 1984 — 1987
JD, law
University of North Carolina at Chapel Hill 1980 — 1984
BA, Political Science/Communications
Perfoming Arts
Carrie Scott Carrie Scott's First USA Experience June 1999 - August 1999
Job Senior Manager at KCIC
Industry Information Technology and Services
Experience
KCIC January 2012 - Present
National Library Services for the Blind and Physically Handicapped (NLS) January 2012 - May 2012
KCIC July 2007 - January 2012
KCIC June 2006 - July 2007
Navigant Consulting August 2000 - June 2006
First USA June 1999 - August 1999
First USA June 1998 - August 1998
Skills
Data Analysis, Project Management, Business Analysis, Process Improvement, Management Consulting, Access, Financial Analysis, Strategic Planning, Business Development, SQL, T-SQL, Excel, MS Office Suite, Technology Development, Technology Planning, Technical Management, Database Administration, Database Design, Database Management, Database Development, Relational Databases, Budgeting, Account Management, Data Reconciliation, System Design, Database Analysis, Office Administration, Litigation Consulting, Problem Solving, Creative Problem Solving, C++, Logic Programming, SPSS, Business Process Design, Web Development, Consulting, Analysis, Leadership, Microsoft Office, Microsoft Excel, Business Process
Education
The Johns Hopkins University - Carey Business School 2008 — 2012
Master of Business Administration (MBA)
The Johns Hopkins University - Carey Business School 2008 — 2012
Master of Science (MS), Management Information Systems, General
Tufts University 1996 — 2000
BS, Computer Science
Tufts University 1996 — 2000
Bachelor of Science (BS), Economics
KCIC January 2012 - Present
National Library Services for the Blind and Physically Handicapped (NLS) January 2012 - May 2012
KCIC July 2007 - January 2012
KCIC June 2006 - July 2007
Navigant Consulting August 2000 - June 2006
First USA June 1999 - August 1999
First USA June 1998 - August 1998
Skills
Data Analysis, Project Management, Business Analysis, Process Improvement, Management Consulting, Access, Financial Analysis, Strategic Planning, Business Development, SQL, T-SQL, Excel, MS Office Suite, Technology Development, Technology Planning, Technical Management, Database Administration, Database Design, Database Management, Database Development, Relational Databases, Budgeting, Account Management, Data Reconciliation, System Design, Database Analysis, Office Administration, Litigation Consulting, Problem Solving, Creative Problem Solving, C++, Logic Programming, SPSS, Business Process Design, Web Development, Consulting, Analysis, Leadership, Microsoft Office, Microsoft Excel, Business Process
Education
The Johns Hopkins University - Carey Business School 2008 — 2012
Master of Business Administration (MBA)
The Johns Hopkins University - Carey Business School 2008 — 2012
Master of Science (MS), Management Information Systems, General
Tufts University 1996 — 2000
BS, Computer Science
Tufts University 1996 — 2000
Bachelor of Science (BS), Economics
Hector Acevedo, Jr. Hector Acevedo, Jr.'s First USA Experience January 1994 - May 1998
Job Director Customer CARE Operations at AmerisourceBergen
Industry Consumer Services
Experience
AmerisourceBergen July 2015 - Present
SPEED FC October 2012 - July 2015
Colgate Oral Pharmaceuticals June 2010 - August 2012
Fossil September 2003 - February 2010
XO Communications August 2002 - September 2003
Providian Financial August 1999 - May 2002
Merck-Medco Rx Services May 1998 - August 1999
First USA January 1994 - May 1998
Skills
SAP, SAP R/3, SAP CRM, IBM AS/400, Business Analysis, CRM, Call Centers, Customer Service, Leadership, Management, Operations Management, Process Improvement, Training, Vendor Management
Education
Texas Tech University 1991 — 1993
Bachelor of Arts (B.A.), Telecommuncations / Business Management
AmerisourceBergen July 2015 - Present
SPEED FC October 2012 - July 2015
Colgate Oral Pharmaceuticals June 2010 - August 2012
Fossil September 2003 - February 2010
XO Communications August 2002 - September 2003
Providian Financial August 1999 - May 2002
Merck-Medco Rx Services May 1998 - August 1999
First USA January 1994 - May 1998
Skills
SAP, SAP R/3, SAP CRM, IBM AS/400, Business Analysis, CRM, Call Centers, Customer Service, Leadership, Management, Operations Management, Process Improvement, Training, Vendor Management
Education
Texas Tech University 1991 — 1993
Bachelor of Arts (B.A.), Telecommuncations / Business Management
Katrin Hillner Katrin Hillner's First USA Experience 1997 - 1999
Job President PC Network Inc
Industry Information Technology and Services
Experience
PC Network Inc July 2004 - Present
Conation Ventures October 2003 - June 2004
Katalyst LLC October 1999 - October 2003
First USA 1997 - 1999
Eaton (formerly Aeroquip Corporation) 1993 - 1997
Skills
Cloud Computing, Leadership, Managed Services, Entrepreneurship, Business Development, Program Management, Outsourcing, Networking, Customer Service, Executive Management, Business Planning, Strategic Planning, Data Center, Firewalls, System Deployment, Access, Vendor Management, Change Management, IP, IT Service Management, Mergers, Executive Development, Due Diligence, Information Technology, Account Management, CRM, Financial Analysis, Business Analysis, PMO, Project Management, Process Improvement, Leadership Development, Telecommunications, Strategic Consulting, Servers, Disaster Recovery, VoIP, Management Consulting, Budgets, Consulting, Case Studies, IT Strategy, Requirements Analysis, Wireless, PMP, Management, Cleantech, Private Equity, IT Management, Business Process...
Education
University of Michigan - Stephen M. Ross School of Business 1991 — 1993
MBA
University at Albany, SUNY 1984 — 1988
BA
Hastings High School
PC Network Inc July 2004 - Present
Conation Ventures October 2003 - June 2004
Katalyst LLC October 1999 - October 2003
First USA 1997 - 1999
Eaton (formerly Aeroquip Corporation) 1993 - 1997
Skills
Cloud Computing, Leadership, Managed Services, Entrepreneurship, Business Development, Program Management, Outsourcing, Networking, Customer Service, Executive Management, Business Planning, Strategic Planning, Data Center, Firewalls, System Deployment, Access, Vendor Management, Change Management, IP, IT Service Management, Mergers, Executive Development, Due Diligence, Information Technology, Account Management, CRM, Financial Analysis, Business Analysis, PMO, Project Management, Process Improvement, Leadership Development, Telecommunications, Strategic Consulting, Servers, Disaster Recovery, VoIP, Management Consulting, Budgets, Consulting, Case Studies, IT Strategy, Requirements Analysis, Wireless, PMP, Management, Cleantech, Private Equity, IT Management, Business Process...
Education
University of Michigan - Stephen M. Ross School of Business 1991 — 1993
MBA
University at Albany, SUNY 1984 — 1988
BA
Hastings High School
Chris Hatton Chris Hatton's First USA Experience January 1999 - 2006
Job Chief Technology Officer at Unleaded Communications
Industry Marketing and Advertising
Experience
Unleaded Communications March 2007 - Present
First USA January 1999 - 2006
United States Air Force December 1990 - 1999
Skills
Technology Development, Display Technology, Social Promotion, Tactical Marketing, Interactive Marketing, Network Software, Computer Industry, Mobile Marketing, Mobile Advertising, Mobile Content, Mobile 2.0, CMS, eCRM, Search Analytics, Web Crawling, Nutch, PHP, HTML, CSS3, HTML 5, jQuery, jQuery Mobile, Mac, Objective-C, Marketing Strategy, Digital Marketing, Adobe Creative Suite, Integrated Marketing, Graphic Design, Brand Development, Email Marketing, CSS, iOS, iOS development, jQTouch, jQuery UI, HTML scripting, ASP.NET
Education
The Ohio State University 1987 — 1991
BS, Computer Science
Unleaded Communications March 2007 - Present
First USA January 1999 - 2006
United States Air Force December 1990 - 1999
Skills
Technology Development, Display Technology, Social Promotion, Tactical Marketing, Interactive Marketing, Network Software, Computer Industry, Mobile Marketing, Mobile Advertising, Mobile Content, Mobile 2.0, CMS, eCRM, Search Analytics, Web Crawling, Nutch, PHP, HTML, CSS3, HTML 5, jQuery, jQuery Mobile, Mac, Objective-C, Marketing Strategy, Digital Marketing, Adobe Creative Suite, Integrated Marketing, Graphic Design, Brand Development, Email Marketing, CSS, iOS, iOS development, jQTouch, jQuery UI, HTML scripting, ASP.NET
Education
The Ohio State University 1987 — 1991
BS, Computer Science
Christina Fabris Christina Fabris's First USA Experience January 1999 - September 2001
Job owner of CLA Construction Inc.
Industry Construction
Experience
CLA Construction January 2007 - March 2013
West Chester University August 2007 - September 2011
Translation & Private Language Instruction 1998 - September 2011
800 Tatnall St October 2008 - 2010
Murales 1998 - 2010
CLA Construction January 2002 - January 2007
Design Creative February 1999 - January 2002
First USA January 1999 - September 2001
Sole Proprieter May 1998 - April 2001
Skills
Residential Homes, Adobe Creative Suite, Graphic Design, Non-profits, Art, Marketing, Painting, Photography, Construction, Interior Design, Packaging, Public Relations, Photoshop, Press Releases, Direct Marketing, Illustrator, Renovation, Event Planning, Customer Service
Education
DCAD 2000 — 2002
Graphic Design
University of Delaware 1992 — 1997
FLLT, French, Italian, Spanish, Literature & Art History
Università per Stranieri di Siena 1995 — 1996
Italian, Literature, Art History
CLA Construction January 2007 - March 2013
West Chester University August 2007 - September 2011
Translation & Private Language Instruction 1998 - September 2011
800 Tatnall St October 2008 - 2010
Murales 1998 - 2010
CLA Construction January 2002 - January 2007
Design Creative February 1999 - January 2002
First USA January 1999 - September 2001
Sole Proprieter May 1998 - April 2001
Skills
Residential Homes, Adobe Creative Suite, Graphic Design, Non-profits, Art, Marketing, Painting, Photography, Construction, Interior Design, Packaging, Public Relations, Photoshop, Press Releases, Direct Marketing, Illustrator, Renovation, Event Planning, Customer Service
Education
DCAD 2000 — 2002
Graphic Design
University of Delaware 1992 — 1997
FLLT, French, Italian, Spanish, Literature & Art History
Università per Stranieri di Siena 1995 — 1996
Italian, Literature, Art History
Terry Gearhart Terry Gearhart's First USA Experience January 1987 - August 1989
Job Southwest Regional Fraud Investigator at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services October 2012 - Present
Citi March 2004 - October 2012
MasterCard January 2000 - March 2004
Citi August 1989 - January 2000
First USA January 1987 - August 1989
First Republic Bank of Texas 1984 - 1987
Dallas County District Attorney's Office 1981 - 1984
Grand Prairie Police Department January 1978 - February 1980
United States Marine Corps December 1971 - November 1975
Skills
Fraud, Risk Management, AML, Private Investigations, Police, Investigation, Corporate Security, Criminal Law, Certified Fraud Examiner, Internal Investigations, Fraud Detection, Bank Secrecy Act, Skip Tracing, USA PATRIOT Act, Background Checks, Criminal Investigations, Law Enforcement, Anti Money Laundering, Interrogation, Criminal Justice
Education
The University of Texas at Arlington 1975 — 1978
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
University of California, San Diego 1973 — 1973
Sociology
Discover Financial Services October 2012 - Present
Citi March 2004 - October 2012
MasterCard January 2000 - March 2004
Citi August 1989 - January 2000
First USA January 1987 - August 1989
First Republic Bank of Texas 1984 - 1987
Dallas County District Attorney's Office 1981 - 1984
Grand Prairie Police Department January 1978 - February 1980
United States Marine Corps December 1971 - November 1975
Skills
Fraud, Risk Management, AML, Private Investigations, Police, Investigation, Corporate Security, Criminal Law, Certified Fraud Examiner, Internal Investigations, Fraud Detection, Bank Secrecy Act, Skip Tracing, USA PATRIOT Act, Background Checks, Criminal Investigations, Law Enforcement, Anti Money Laundering, Interrogation, Criminal Justice
Education
The University of Texas at Arlington 1975 — 1978
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
University of California, San Diego 1973 — 1973
Sociology
Pete Constant Pete Constant's First USA Experience 1996 - 1998
Job Chief Marketing Officer Consumer
Industry Insurance
Experience
Mercer 2015 - Present
RBS Citizens 2010 - 2014
Royal Bank of Scotland National Bank 2007 - 2010
Metris Companies 1998 - 2006
First USA 1996 - 1998
Bank One 1993 - 1996
Comerica Bank 1988 - 1993
Skills
Strategy, Marketing, Entrepreneurship, Banking, Segmentation, Credit Cards, Financial Services, Customer Acquisition, Direct Marketing, Analytics, Database Marketing, Marketing Strategy, Multi-channel Marketing, Product Management, Portfolio Management
Education
University of Michigan 1984 — 1988
Economics
Mercer 2015 - Present
RBS Citizens 2010 - 2014
Royal Bank of Scotland National Bank 2007 - 2010
Metris Companies 1998 - 2006
First USA 1996 - 1998
Bank One 1993 - 1996
Comerica Bank 1988 - 1993
Skills
Strategy, Marketing, Entrepreneurship, Banking, Segmentation, Credit Cards, Financial Services, Customer Acquisition, Direct Marketing, Analytics, Database Marketing, Marketing Strategy, Multi-channel Marketing, Product Management, Portfolio Management
Education
University of Michigan 1984 — 1988
Economics
Bill Richins Bill Richins's First USA Experience 1998 - 2002
Job Major Account Executive at TransUnion
Industry Financial Services
Experience
TransUnion May 2011 - Present
The Alliance Companies April 2008 - June 2011
Graduate Leverage January 2007 - April 2008
SunTrust 2004 - 2007
First USA 1998 - 2002
MBNA America 1991 - 1999
Skills
Credit Cards, New Business Development, Relationship Management, Business Development, Direct Marketing, CRM, Financial Services, Analytics, Strategic Partnerships, Credit, Salesforce.com, Customer Acquisition, Strategy, Lead Generation, Banking, Executive Management, Management
Education
University of Delaware 1985 — 1990
TransUnion May 2011 - Present
The Alliance Companies April 2008 - June 2011
Graduate Leverage January 2007 - April 2008
SunTrust 2004 - 2007
First USA 1998 - 2002
MBNA America 1991 - 1999
Skills
Credit Cards, New Business Development, Relationship Management, Business Development, Direct Marketing, CRM, Financial Services, Analytics, Strategic Partnerships, Credit, Salesforce.com, Customer Acquisition, Strategy, Lead Generation, Banking, Executive Management, Management
Education
University of Delaware 1985 — 1990
Kim Cloud, GISP Kim Cloud, GISP's First USA Experience 1998 - 1999
Job SW Engineer at State of Delaware
Industry Information Technology and Services
Experience
National States Geographic Information Council October 2011 - Present
State of Delaware, Department of Technology & Information 2004 - Present
State of Delaware, Department of Technology & Information 2005 - 2008
State of Delaware, Department of Technology & Information 2004 - 2005
Bank One 2002 - 2004
Bank One 1999 - 2002
First USA 1998 - 1999
HSBC Financial Institutions/Marine Midland Bank 1997 - 1998
JP Morgan 1994 - 1997
Skills
GIS, MS Project, Business Analysis, Visio, Requirements Analysis, Testing, Windows, SDLC, Microsoft Office, Programming, Documentation, GISP
Education
University of Delaware 2000 — 2007
MS, Geography
University of Delaware 1990 — 1994
BS, Mathematics conc. in Computer Science
St. Mark's High School 1986 — 1990
High School
National States Geographic Information Council October 2011 - Present
State of Delaware, Department of Technology & Information 2004 - Present
State of Delaware, Department of Technology & Information 2005 - 2008
State of Delaware, Department of Technology & Information 2004 - 2005
Bank One 2002 - 2004
Bank One 1999 - 2002
First USA 1998 - 1999
HSBC Financial Institutions/Marine Midland Bank 1997 - 1998
JP Morgan 1994 - 1997
Skills
GIS, MS Project, Business Analysis, Visio, Requirements Analysis, Testing, Windows, SDLC, Microsoft Office, Programming, Documentation, GISP
Education
University of Delaware 2000 — 2007
MS, Geography
University of Delaware 1990 — 1994
BS, Mathematics conc. in Computer Science
St. Mark's High School 1986 — 1990
High School
Jim Burke's First USA Experience September 1997 - February 2000
Job Chief Executive Officer at Virtual Radiologic
Industry Hospital & Health Care
Experience
Virtual Radiologic May 2013 - Present
Global Compliance July 2009 - February 2012
Dun & Bradstreet February 2009 - June 2009
Dun & Bradstreet January 2008 - January 2009
Dun & Bradstreet January 2006 - December 2007
Dun & Bradstreet March 2003 - December 2005
Dun & Bradstreet December 2001 - February 2003
Prudential Financial March 2000 - July 2001
First USA September 1997 - February 2000
MCI June 1995 - August 1997
Skills
SaaS, Lead Generation, Account Management, Enterprise Software, Strategic Partnerships, Business Strategy, Product Management, Strategic Planning, Analytics, Business Development, CRM, New Business Development, Customer Acquisition, E-commerce
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1991 — 1992
MBA
Villanova University 1983 — 1987
BSBA, Finance
Virtual Radiologic May 2013 - Present
Global Compliance July 2009 - February 2012
Dun & Bradstreet February 2009 - June 2009
Dun & Bradstreet January 2008 - January 2009
Dun & Bradstreet January 2006 - December 2007
Dun & Bradstreet March 2003 - December 2005
Dun & Bradstreet December 2001 - February 2003
Prudential Financial March 2000 - July 2001
First USA September 1997 - February 2000
MCI June 1995 - August 1997
Skills
SaaS, Lead Generation, Account Management, Enterprise Software, Strategic Partnerships, Business Strategy, Product Management, Strategic Planning, Analytics, Business Development, CRM, New Business Development, Customer Acquisition, E-commerce
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1991 — 1992
MBA
Villanova University 1983 — 1987
BSBA, Finance
Barry Beitz Barry Beitz's First USA Experience December 1994 - September 1996
Job President, Avvid Consulting
Industry Computer Networking
Experience
Avvid Consulting LLC December 2009 - Present
Extreme Integration September 2002 - December 2009
Darcomm Network Solutions February 2001 - September 2002
Keane April 1999 - February 2001
Pima County Justice Courts January 1997 - April 1999
First USA December 1994 - September 1996
Skills
Cisco Technologies, Unified Communications, Cisco Routers, Firewalls, CCNP, Networking, VoIP, Routing, Integration, LAN-WAN, Cisco VoIP, Cisco Firewall Security, Catalyst Switches, WAN, ShoreTel, CCVP, Windows Server, Cisco Call Manager, Cisco ASA, MPLS, Cisco Routing &..., Novell Netware, PIX, System Deployment, Cloud Computing, ASA, Cisco Meraki
Education
University of Arizona 1989 — 1994
B.S.B.A, Information Systems
CDO 1983 — 1987
Avvid Consulting LLC December 2009 - Present
Extreme Integration September 2002 - December 2009
Darcomm Network Solutions February 2001 - September 2002
Keane April 1999 - February 2001
Pima County Justice Courts January 1997 - April 1999
First USA December 1994 - September 1996
Skills
Cisco Technologies, Unified Communications, Cisco Routers, Firewalls, CCNP, Networking, VoIP, Routing, Integration, LAN-WAN, Cisco VoIP, Cisco Firewall Security, Catalyst Switches, WAN, ShoreTel, CCVP, Windows Server, Cisco Call Manager, Cisco ASA, MPLS, Cisco Routing &..., Novell Netware, PIX, System Deployment, Cloud Computing, ASA, Cisco Meraki
Education
University of Arizona 1989 — 1994
B.S.B.A, Information Systems
CDO 1983 — 1987
Harry Elliott's First USA Experience 1998 - 1999
Job Senior Web Consultant at TransUnion
Industry Internet
Experience
Digital Platforms for Artists September 2012 - Present
TransUnion March 2012 - Present
TransUnion March 2007 - March 2012
Cars.com May 2004 - March 2007
Sg2 February 2002 - May 2004
OurHouse.com May 1999 - August 2001
First USA 1998 - 1999
Skills
CSS, HTML, Web Design, Information Architecture, User Experience, Photoshop, ASP, SEO, Web Analytics, User Interface Design, Analytics, Social Media, Content Management, Product Management, JavaScript, Online Marketing, Email Marketing, Usability Testing, E-commerce, User Interface, Google Analytics, CMS, Front-end, Integrated Marketing, Web Project Management, Digital Strategy, Web Development
Education
Newberry Library Adult Education Seminars 2005 — 2013
Chirp - The Official Twitter Developer Conference 2010 — 2010
University of Missouri-Columbia 1987 — 1993
Journalism
Digital Platforms for Artists September 2012 - Present
TransUnion March 2012 - Present
TransUnion March 2007 - March 2012
Cars.com May 2004 - March 2007
Sg2 February 2002 - May 2004
OurHouse.com May 1999 - August 2001
First USA 1998 - 1999
Skills
CSS, HTML, Web Design, Information Architecture, User Experience, Photoshop, ASP, SEO, Web Analytics, User Interface Design, Analytics, Social Media, Content Management, Product Management, JavaScript, Online Marketing, Email Marketing, Usability Testing, E-commerce, User Interface, Google Analytics, CMS, Front-end, Integrated Marketing, Web Project Management, Digital Strategy, Web Development
Education
Newberry Library Adult Education Seminars 2005 — 2013
Chirp - The Official Twitter Developer Conference 2010 — 2010
University of Missouri-Columbia 1987 — 1993
Journalism
Kimberly B. Lennon Kimberly B. Lennon's First USA Experience 1996 - 1998
Job Marketing & Operations Professional
Industry Financial Services
Experience
Bank One (JPMorgan Chase) 2000 - 2003
Bank One (JPMorgan Chase) 1999 - 2000
Bank One 1998 - 1999
First USA 1996 - 1998
Skills
Call Centers, Project Management, Credit Cards, Business Analysis, Marketing, Leadership, Business Strategy
Education
The Johns Hopkins University 2003 — 2005
MBA
University of Delaware 1989 — 1994
BS
Christiana High School
Bank One (JPMorgan Chase) 2000 - 2003
Bank One (JPMorgan Chase) 1999 - 2000
Bank One 1998 - 1999
First USA 1996 - 1998
Skills
Call Centers, Project Management, Credit Cards, Business Analysis, Marketing, Leadership, Business Strategy
Education
The Johns Hopkins University 2003 — 2005
MBA
University of Delaware 1989 — 1994
BS
Christiana High School
Timothy Myers's First USA Experience 1997 - 1999
Job Chief Technology Officer at ClickFox
Industry Information Technology and Services
Experience
ClickFox May 2014 - Present
Return on Intelligence June 2013 - May 2014
LiquidHub March 2011 - May 2013
Independent Consultant September 2010 - April 2011
Insurance Data Processing, Inc. October 2007 - August 2010
E-Duction, Inc. February 2001 - October 2007
ESPCard, Inc. May 1999 - February 2001
First USA 1997 - 1999
MBNA America 1994 - 1997
Tobin & Associates 1988 - 1993
Skills
Management Consulting, Retail Banking, Credit Cards, Mobile Applications, Programming, Program Management, Product Management, Leadership Development, Organizational..., AML, Insurance, Start-ups, Integration, Technology Needs..., Enterprise Architecture, Change Management, Financial Services, SDLC, Banking, Risk Management, Business Analysis, Information Technology, SaaS, Business Intelligence, Outsourcing, Software Development, Vendor Management, Security, Business Development, Mergers & Acquisitions, Business Turnaround, Assessment, SAP, SAP Netweaver, SAP HANA
Education
University of Pittsburgh 1984 — 1988
BS, Computer Science
ClickFox May 2014 - Present
Return on Intelligence June 2013 - May 2014
LiquidHub March 2011 - May 2013
Independent Consultant September 2010 - April 2011
Insurance Data Processing, Inc. October 2007 - August 2010
E-Duction, Inc. February 2001 - October 2007
ESPCard, Inc. May 1999 - February 2001
First USA 1997 - 1999
MBNA America 1994 - 1997
Tobin & Associates 1988 - 1993
Skills
Management Consulting, Retail Banking, Credit Cards, Mobile Applications, Programming, Program Management, Product Management, Leadership Development, Organizational..., AML, Insurance, Start-ups, Integration, Technology Needs..., Enterprise Architecture, Change Management, Financial Services, SDLC, Banking, Risk Management, Business Analysis, Information Technology, SaaS, Business Intelligence, Outsourcing, Software Development, Vendor Management, Security, Business Development, Mergers & Acquisitions, Business Turnaround, Assessment, SAP, SAP Netweaver, SAP HANA
Education
University of Pittsburgh 1984 — 1988
BS, Computer Science
Ed Isaack Ed Isaack's First USA Experience March 1993 - March 1996
Job Director, ECM at Radian
Industry Insurance
Experience
Radian January 2013 - Present
Vanguard July 2010 - January 2013
Vanguard July 2007 - June 2010
Vanguard January 2002 - June 2007
Vanguard April 1999 - December 2001
Vanguard January 1999 - March 1999
Vanguard September 1997 - December 1998
US Healthcare March 1996 - September 1997
First USA March 1993 - March 1996
State of New Jersey December 1985 - March 1993
Skills
Enterprise Content..., Solution Architecture, Documentum, Document Management, Enterprise Software, Document Imaging, Workflow, FileNet
Education
Florence Township Memorial High School 1981 — 1984
Thomas Edison State College
Bachelor of Science, Business Administration
University of Maryland University College
Master of Science, Computer Systems Management
Radian January 2013 - Present
Vanguard July 2010 - January 2013
Vanguard July 2007 - June 2010
Vanguard January 2002 - June 2007
Vanguard April 1999 - December 2001
Vanguard January 1999 - March 1999
Vanguard September 1997 - December 1998
US Healthcare March 1996 - September 1997
First USA March 1993 - March 1996
State of New Jersey December 1985 - March 1993
Skills
Enterprise Content..., Solution Architecture, Documentum, Document Management, Enterprise Software, Document Imaging, Workflow, FileNet
Education
Florence Township Memorial High School 1981 — 1984
Thomas Edison State College
Bachelor of Science, Business Administration
University of Maryland University College
Master of Science, Computer Systems Management
Jensen Vince (Vince Tirpak) Little-Tirpak, PMP Jensen Vince (Vince Tirpak) Little-Tirpak, PMP's First USA Experience October 1999 - July 2000
Job Enterprise SharePoint Strategist at DuPont via Trellist.com
Industry Information Technology and Services
Experience
DuPont January 2013 - Present
JPMorgan Chase September 2012 - January 2013
Rover Industries September 2011 - August 2012
State of Delaware October 2006 - August 2011
CSC / DuPont July 2000 - October 2006
First USA October 1999 - July 2000
MBNA September 1996 - October 1999
Skills
Integration, Security, Program Management, SDLC, Data Center, Servers, Project Management, VPN, Telecommunications, Testing, Networking, PMI, PMI Trained, Strategic Planning, PMBOK, PMO set-up, PMO Development, PMO Services, PMP, SharePoint, Microsoft Office, Office 2010, Office 2013, microsoft, Microsoft Technologies, Microsoft Dynamics, Team Leadership
Education
University of Pittsburgh 1988 — 1994
Bachelor's Degree and Masters Work, Information Science & Telecommunications
DuPont January 2013 - Present
JPMorgan Chase September 2012 - January 2013
Rover Industries September 2011 - August 2012
State of Delaware October 2006 - August 2011
CSC / DuPont July 2000 - October 2006
First USA October 1999 - July 2000
MBNA September 1996 - October 1999
Skills
Integration, Security, Program Management, SDLC, Data Center, Servers, Project Management, VPN, Telecommunications, Testing, Networking, PMI, PMI Trained, Strategic Planning, PMBOK, PMO set-up, PMO Development, PMO Services, PMP, SharePoint, Microsoft Office, Office 2010, Office 2013, microsoft, Microsoft Technologies, Microsoft Dynamics, Team Leadership
Education
University of Pittsburgh 1988 — 1994
Bachelor's Degree and Masters Work, Information Science & Telecommunications
Brad Shoff Brad Shoff's First USA Experience October 1990 - October 1996
Job Call Center Manager at BalanceCXI
Industry Banking
Experience
BalanceCXI April 2010 - Present
University Federal Credit Union April 1999 - March 2010
Citibank October 1996 - April 1999
First USA October 1990 - October 1996
Skills
Call Center, Credit Unions, Debit Cards, Operations Management, Credit Cards, Consumer Finance, Leadership Development, Change Management, Profit & Loss Management, Process Improvement, Client Services, Program Management, Program Development, Excel, PowerPoint, Visio, Word, ATM networks, Online Banking, Financial Services, Internet Banking, Banking, Income Statement, Call Centers, Team Leadership, Microsoft Excel, Analysis, Team Building, Training, Customer Experience, Performance Management, Risk Management, Employee Relations, Customer Satisfaction, Workforce Management, Business Process..., Leadership, Strategic Planning, Sales, Vendor Management, Management, Executive Management, Project Management, Relationship Management, Start-ups, P&L Management, Contact Centers, Business Analysis, Microsoft Word, Loans
Education
The University of Texas at Austin
BA
BalanceCXI April 2010 - Present
University Federal Credit Union April 1999 - March 2010
Citibank October 1996 - April 1999
First USA October 1990 - October 1996
Skills
Call Center, Credit Unions, Debit Cards, Operations Management, Credit Cards, Consumer Finance, Leadership Development, Change Management, Profit & Loss Management, Process Improvement, Client Services, Program Management, Program Development, Excel, PowerPoint, Visio, Word, ATM networks, Online Banking, Financial Services, Internet Banking, Banking, Income Statement, Call Centers, Team Leadership, Microsoft Excel, Analysis, Team Building, Training, Customer Experience, Performance Management, Risk Management, Employee Relations, Customer Satisfaction, Workforce Management, Business Process..., Leadership, Strategic Planning, Sales, Vendor Management, Management, Executive Management, Project Management, Relationship Management, Start-ups, P&L Management, Contact Centers, Business Analysis, Microsoft Word, Loans
Education
The University of Texas at Austin
BA
David Agee David Agee's First USA Experience December 1998 - October 1999
Job Experienced Compensation, Equity, Executive Compensation & Benefits Leader
Industry Human Resources
Experience
Sungard Data Systems February 2010 - Present
David Agee Consulting Services October 2009 - February 2010
Covance December 2004 - October 2009
W.L. Gore & Associates October 1999 - December 2004
First USA December 1998 - October 1999
Zeneca June 1985 - December 1998
Skills
Deferred Compensation, Employee Benefits, Recruiting, Executive Pay, Incentive Programs, Management, Talent Management, Mergers & Acquisitions, Leadership, Global Compensation, Strategy, Sales Compensation, Executive Compensation..., Vendor Management, Employee Relations, Human Resources, Job Evaluation, Performance Management
Education
University of Delaware - Lerner College of Business and Economics 1983 — 1985
M.B.A.
University of Delaware 1979 — 1983
B.S., Chemistry
Sungard Data Systems February 2010 - Present
David Agee Consulting Services October 2009 - February 2010
Covance December 2004 - October 2009
W.L. Gore & Associates October 1999 - December 2004
First USA December 1998 - October 1999
Zeneca June 1985 - December 1998
Skills
Deferred Compensation, Employee Benefits, Recruiting, Executive Pay, Incentive Programs, Management, Talent Management, Mergers & Acquisitions, Leadership, Global Compensation, Strategy, Sales Compensation, Executive Compensation..., Vendor Management, Employee Relations, Human Resources, Job Evaluation, Performance Management
Education
University of Delaware - Lerner College of Business and Economics 1983 — 1985
M.B.A.
University of Delaware 1979 — 1983
B.S., Chemistry
Lori (Spence - Johnson) Nickle CPhT Lori (Spence - Johnson) Nickle CPhT's First USA Experience 1991 - 1998
Job Drug Rebate Analyst at Hewlett Packard
Industry Pharmaceuticals
Experience
Wedgewood Pharmacy November 2011 - January 2013
JPMorgan Chase 2002 - 2008
Bank One 2001 - 2002
Bank One 1998 - 2001
First USA 1991 - 1998
Lomas Bank 1989 - 1991
Skills
•Certified Pharmacy..., Analysis, Vendor Management, Leadership, Risk Management, Business Process...
Education
Dawn Career Institute 2011 — 2011
Pharmacy Tech
University of Delaware
Criminal Justice
Wedgewood Pharmacy November 2011 - January 2013
JPMorgan Chase 2002 - 2008
Bank One 2001 - 2002
Bank One 1998 - 2001
First USA 1991 - 1998
Lomas Bank 1989 - 1991
Skills
•Certified Pharmacy..., Analysis, Vendor Management, Leadership, Risk Management, Business Process...
Education
Dawn Career Institute 2011 — 2011
Pharmacy Tech
University of Delaware
Criminal Justice
Rosemary Rein Rosemary Rein's First USA Experience May 1990 - May 1995
Job Citizen of the World, Champion for Knowledge Sharing, Learning and Creativity
Industry Nonprofit Organization Management
Experience
Wikimedia Foundation May 2015 - Present
United Way Worldwide May 2011 - May 2015
Creative Education Foundation June 2013 - November 2014
Now to WOW! Learning Adventures January 1999 - April 2010
NatWest May 1995 - May 1998
First USA May 1990 - May 1995
Skills
Workshop Facilitation, Program Development, Volunteer Management, Philanthropy, Fundraising, Public Speaking, Grant Writing, Staff Development, Board Development, Grants, Leadership, Community Development, Strategic Communications, Strategic Planning, Program Management, Event Management, Team Building, Policy Analysis, Program Evaluation, Policy, Training, Team Leadership, Project Management, Non-profit..., Strategy, Employee Training, Project Planning, Personal Development, Employee Engagement, Organizational..., Organizational Learning, Resource Development, Executive Coaching, Change Management, Corporate Social..., Emotional Intelligence, Social Entrepreneurship, Social Innovation, Presentation Coaching, Management Consulting, Training Delivery, Instructional Design, Leadership Development, Organizational..., Nonprofits, Management, Coaching, Consulting, Community Outreach
Education
Park University, Rockhurst 2006 — 2008
Adjunct Business Faculty, Early Admissions Graduate Communications
Ashwood University 2004 — 2006
Doctor of Business Administration, Human Resources Management and Services, 3.81
University of Delaware 1978 — 1981
Communications/Criminal Justice, Deans List/Teaching Assistant
Wikimedia Foundation May 2015 - Present
United Way Worldwide May 2011 - May 2015
Creative Education Foundation June 2013 - November 2014
Now to WOW! Learning Adventures January 1999 - April 2010
NatWest May 1995 - May 1998
First USA May 1990 - May 1995
Skills
Workshop Facilitation, Program Development, Volunteer Management, Philanthropy, Fundraising, Public Speaking, Grant Writing, Staff Development, Board Development, Grants, Leadership, Community Development, Strategic Communications, Strategic Planning, Program Management, Event Management, Team Building, Policy Analysis, Program Evaluation, Policy, Training, Team Leadership, Project Management, Non-profit..., Strategy, Employee Training, Project Planning, Personal Development, Employee Engagement, Organizational..., Organizational Learning, Resource Development, Executive Coaching, Change Management, Corporate Social..., Emotional Intelligence, Social Entrepreneurship, Social Innovation, Presentation Coaching, Management Consulting, Training Delivery, Instructional Design, Leadership Development, Organizational..., Nonprofits, Management, Coaching, Consulting, Community Outreach
Education
Park University, Rockhurst 2006 — 2008
Adjunct Business Faculty, Early Admissions Graduate Communications
Ashwood University 2004 — 2006
Doctor of Business Administration, Human Resources Management and Services, 3.81
University of Delaware 1978 — 1981
Communications/Criminal Justice, Deans List/Teaching Assistant
Annette Guagenti's First USA Experience April 1998 - October 1998
Job Senior Finance Manager
Industry Information Technology and Services
Experience
CSC October 2010 - Present
CSC July 2004 - September 2010
AIG August 2000 - June 2004
AIG January 1999 - July 2000
First USA April 1998 - October 1998
Skills
Managerial Finance, Finance, Accounting, Variance Analysis, Hyperion Enterprise, Financial Forecasting, SAP BW, SAP R/3, ITIL, Financial Analysis, Forecasting, Budgets, Operating Budgets, Capital Budgeting, Corporate Finance, Strategic Financial..., Financial Reporting, Performance Metrics, Ad Hoc Reporting, Regulatory Compliance, P&L Management, General Ledger, GAAP, Month End Close, Process Improvement, Organizational..., Change Management, Project Management, Cross-functional Team..., Stakeholder Engagement, Stakeholder Management, Procurement, Leasing, Fixed Assets, Asset Management, Team Leadership, Staff Management, Staff Development, Employee Training, Performance Management, Microsoft Excel, PowerPoint, Microsoft Word, SAP SRM, QuickBooks, Peachtree, Platinum, Visio, Lotus Notes, Outlook
Education
University of Delaware
Master of Business Administration (M.B.A.), Executive Management
University of Delaware
Project Management Certificate
The George Washington University
Bachelor's Degree, Criminal Justice / Speech Communications
CSC October 2010 - Present
CSC July 2004 - September 2010
AIG August 2000 - June 2004
AIG January 1999 - July 2000
First USA April 1998 - October 1998
Skills
Managerial Finance, Finance, Accounting, Variance Analysis, Hyperion Enterprise, Financial Forecasting, SAP BW, SAP R/3, ITIL, Financial Analysis, Forecasting, Budgets, Operating Budgets, Capital Budgeting, Corporate Finance, Strategic Financial..., Financial Reporting, Performance Metrics, Ad Hoc Reporting, Regulatory Compliance, P&L Management, General Ledger, GAAP, Month End Close, Process Improvement, Organizational..., Change Management, Project Management, Cross-functional Team..., Stakeholder Engagement, Stakeholder Management, Procurement, Leasing, Fixed Assets, Asset Management, Team Leadership, Staff Management, Staff Development, Employee Training, Performance Management, Microsoft Excel, PowerPoint, Microsoft Word, SAP SRM, QuickBooks, Peachtree, Platinum, Visio, Lotus Notes, Outlook
Education
University of Delaware
Master of Business Administration (M.B.A.), Executive Management
University of Delaware
Project Management Certificate
The George Washington University
Bachelor's Degree, Criminal Justice / Speech Communications
Karla Kyritsis's First USA Experience February 1999 - 2001
Job Compliance and Operations
Industry Legal Services
Experience
Long & Foster Companies February 2015 - Present
Delaware Claims Processing August 2013 - Present
Delaware Claims October 2006 - Present
Patterson Schwartz January 2014 - December 2014
Citi April 2001 - 2004
First USA February 1999 - 2001
MBNA 1990 - 1999
MBNA America 1986 - 1990
Skills
Relationship Management, Credit Risk, Training, Leadership, CRM, Retail Banking, Analytics, Negotiation, Financial Risk, Underwriting, Team Leadership, Financial Services, Credit Analysis, Insurance, Strategy, Strategic Planning, Management, Mortgage Lending, Recruiting, Team Building, Investments, Operations Management, Employee Training, Vendor Management, Risk Management, Banking, Credit, Credit Cards, Process Improvement, Portfolio Management, Loans, Executive Management, Sales, Marketing, Business Analysis, Program Management, Real Estate Marketing, Buyer Representation, First Time Home Buyers, Real Estate, Seller Representation, Real Estate Transactions, Technical Writing, Interviewing, Customer Service, Finance, Call Centers, Mergers & Acquisitions, Project Management, Contract Negotiation
Education
University of Delaware 1988 — 1992
B.S., Marketing, Finance
Delaware Technical and Community College 1986 — 1988
A.A.S, Marketing
Long & Foster Companies February 2015 - Present
Delaware Claims Processing August 2013 - Present
Delaware Claims October 2006 - Present
Patterson Schwartz January 2014 - December 2014
Citi April 2001 - 2004
First USA February 1999 - 2001
MBNA 1990 - 1999
MBNA America 1986 - 1990
Skills
Relationship Management, Credit Risk, Training, Leadership, CRM, Retail Banking, Analytics, Negotiation, Financial Risk, Underwriting, Team Leadership, Financial Services, Credit Analysis, Insurance, Strategy, Strategic Planning, Management, Mortgage Lending, Recruiting, Team Building, Investments, Operations Management, Employee Training, Vendor Management, Risk Management, Banking, Credit, Credit Cards, Process Improvement, Portfolio Management, Loans, Executive Management, Sales, Marketing, Business Analysis, Program Management, Real Estate Marketing, Buyer Representation, First Time Home Buyers, Real Estate, Seller Representation, Real Estate Transactions, Technical Writing, Interviewing, Customer Service, Finance, Call Centers, Mergers & Acquisitions, Project Management, Contract Negotiation
Education
University of Delaware 1988 — 1992
B.S., Marketing, Finance
Delaware Technical and Community College 1986 — 1988
A.A.S, Marketing
John Michael Lesher John Michael Lesher's First USA Experience June 1999 - February 2003
Job Vice President
Industry Information Technology and Services
Experience
JPMorgan Chase October 2013 - Present
InvestEdge, Inc. May 2008 - July 2013
JPMorgan May 2005 - April 2008
Chase Card Services February 2003 - May 2005
First USA June 1999 - February 2003
Skills
Production Assurance, Vendor Management, Microsoft SQL Server, Service Delivery, ITIL Process, SDLC, Strategy, Management, Process Improvement, Change Management, Philanthropy, Databases, Project Delivery, Infrastructure, Software Development
Education
University of Delaware 1987 — 1994
Bachelor of Arts, Political Science and Government
JPMorgan Chase October 2013 - Present
InvestEdge, Inc. May 2008 - July 2013
JPMorgan May 2005 - April 2008
Chase Card Services February 2003 - May 2005
First USA June 1999 - February 2003
Skills
Production Assurance, Vendor Management, Microsoft SQL Server, Service Delivery, ITIL Process, SDLC, Strategy, Management, Process Improvement, Change Management, Philanthropy, Databases, Project Delivery, Infrastructure, Software Development
Education
University of Delaware 1987 — 1994
Bachelor of Arts, Political Science and Government
Amie Phillips Amie Phillips's First USA Experience June 1999 - February 2000
Job Review and Adoption Director at Texas Education Agency
Industry Government Administration
Experience
Texas Education Agency January 2015 - Present
Texas Education Agency March 2012 - January 2015
Twin Falls School District 2011 - 2011
American YouthWorks March 2007 - August 2010
American YouthWorks February 2003 - March 2007
American YouthWorks August 2002 - February 2003
Wake County Human Services August 2001 - July 2002
Charter School May 2001 - July 2001
Frost Bank January 1996 - June 2001
First USA June 1999 - February 2000
Skills
Community Outreach, Case Managment, Grant Writing, Non-profits, Program Development, Volunteer Management, Fundraising, Public Speaking, Mental Health, Teaching, Event Planning, Research, Crisis Intervention, Curriculum Development, Social Services, Nonprofits, Grants, Adolescents, Management, Problem Solving, Project Management, Staff Development, Instructional Design, Editing, Educational Technology, Educational Leadership, Policy, Classroom, Time Management, Training, Social Media, Leadership, Program Management, Curriculum Design, Program Evaluation, Career Counseling, Workshop Facilitation, Interviews, Higher Education, Analysis, Financial Analysis, Strategic Planning, Event Management, Leadership Development, Public Policy, Policy Analysis, Adult Education, Government, Coaching, Organizational...
Education
The University of Texas at Austin 1994 — 2001
Bachelor's, Social Work
State of Idaho
Social Work License
Texas Education Agency January 2015 - Present
Texas Education Agency March 2012 - January 2015
Twin Falls School District 2011 - 2011
American YouthWorks March 2007 - August 2010
American YouthWorks February 2003 - March 2007
American YouthWorks August 2002 - February 2003
Wake County Human Services August 2001 - July 2002
Charter School May 2001 - July 2001
Frost Bank January 1996 - June 2001
First USA June 1999 - February 2000
Skills
Community Outreach, Case Managment, Grant Writing, Non-profits, Program Development, Volunteer Management, Fundraising, Public Speaking, Mental Health, Teaching, Event Planning, Research, Crisis Intervention, Curriculum Development, Social Services, Nonprofits, Grants, Adolescents, Management, Problem Solving, Project Management, Staff Development, Instructional Design, Editing, Educational Technology, Educational Leadership, Policy, Classroom, Time Management, Training, Social Media, Leadership, Program Management, Curriculum Design, Program Evaluation, Career Counseling, Workshop Facilitation, Interviews, Higher Education, Analysis, Financial Analysis, Strategic Planning, Event Management, Leadership Development, Public Policy, Policy Analysis, Adult Education, Government, Coaching, Organizational...
Education
The University of Texas at Austin 1994 — 2001
Bachelor's, Social Work
State of Idaho
Social Work License
Kelly Emmons Kelly Emmons's First USA Experience June 1993 - January 1995
Job Customer Relations Manager at Redcats USA
Industry Apparel & Fashion
Experience
Redcats USA January 2000 - Present
Redcats USA May 2008 - December 2009
Redcats USA April 1997 - January 2000
Redcats USA January 1995 - April 1997
First USA June 1993 - January 1995
Six Flags Fiesta Texas June 1990 - March 1993
Education
The University of Texas at San Antonio 1990 — 1992
Undergrad, Marketing
Redcats USA January 2000 - Present
Redcats USA May 2008 - December 2009
Redcats USA April 1997 - January 2000
Redcats USA January 1995 - April 1997
First USA June 1993 - January 1995
Six Flags Fiesta Texas June 1990 - March 1993
Education
The University of Texas at San Antonio 1990 — 1992
Undergrad, Marketing
Amy Mason - Ward Amy Mason - Ward's First USA Experience 1998 - 2000
Job at
Industry Financial Services
Experience
D&S, Ltd. December 2014 - Present
D&S, Ltd. January 2013 - Present
Financial Network Associates January 2011 - January 2013
Crown Financial Solutions, LLC/Global Integrity July 2008 - January 2011
D & S, Ltd. 2002 - 2008
GE Capital 2000 - 2002
First USA 1998 - 2000
The Associates National Bank 1995 - 1998
Skills
Analysis, Asset Management, Banking, Budgets, Business Analysis, Business Development, Business Intelligence, Business Planning, Call Centers, Change Management, Credit, Credit Cards, Credit Risk, Customer Service, Employee Benefits, Executive Management, Finance, Financial Analysis, Financial Services, Forecasting, Investments, Leadership, Loans, Management, Marketing, Mortgage Lending, Portfolio Management, Process Improvement, Recruiting, Relationship Management, Strategic Financial..., Strategic Planning, Team Management, Credit Analysis
Education
United States Military Academy at West Point
D&S, Ltd. December 2014 - Present
D&S, Ltd. January 2013 - Present
Financial Network Associates January 2011 - January 2013
Crown Financial Solutions, LLC/Global Integrity July 2008 - January 2011
D & S, Ltd. 2002 - 2008
GE Capital 2000 - 2002
First USA 1998 - 2000
The Associates National Bank 1995 - 1998
Skills
Analysis, Asset Management, Banking, Budgets, Business Analysis, Business Development, Business Intelligence, Business Planning, Call Centers, Change Management, Credit, Credit Cards, Credit Risk, Customer Service, Employee Benefits, Executive Management, Finance, Financial Analysis, Financial Services, Forecasting, Investments, Leadership, Loans, Management, Marketing, Mortgage Lending, Portfolio Management, Process Improvement, Recruiting, Relationship Management, Strategic Financial..., Strategic Planning, Team Management, Credit Analysis
Education
United States Military Academy at West Point
David Rogers, PMP David Rogers, PMP's First USA Experience 1996 - 1999
Job IT Project Manager at Wilks Brothers, LLC
Industry Information Technology and Services
Experience
Wilks Brothers, LLC August 2015 - Present
FTS International August 2013 - July 2015
FTS International May 2011 - August 2013
FTS International January 2011 - May 2011
Triad Financial SM LLC October 2005 - October 2009
Ford Credit 2002 - 2005
GC Services 2001 - 2002
JC Penney 1999 - 2001
First USA 1996 - 1999
Skills
Software Documentation, Project Management, IT Service Management, Process Improvement, Vendor Management, Business Analysis, Six Sigma, PMP, Operations Management, Business Process..., ITIL, Training, SharePoint, IT Management, Change Management, Customer Service, Disaster Recovery, Call Centers, Program Management, Procurement, SDLC, Personal Development, Business Relationship..., Customer Satisfaction, Troubleshooting, Call Center, Project Portfolio..., Software Licensing..., ERP, Visio, Microsoft Project Server, Quality Assurance, Release Management, Critical Incident..., Management, Leadership, Integration, Team Leadership, Microsoft Office, Team Building, Business Intelligence, Strategic Planning, Risk Management, Business Process
Education
Western Governors University 2012 — 2015
IT Management
The University of Texas at Dallas 1995 — 1996
GCA
GCA
Wilks Brothers, LLC August 2015 - Present
FTS International August 2013 - July 2015
FTS International May 2011 - August 2013
FTS International January 2011 - May 2011
Triad Financial SM LLC October 2005 - October 2009
Ford Credit 2002 - 2005
GC Services 2001 - 2002
JC Penney 1999 - 2001
First USA 1996 - 1999
Skills
Software Documentation, Project Management, IT Service Management, Process Improvement, Vendor Management, Business Analysis, Six Sigma, PMP, Operations Management, Business Process..., ITIL, Training, SharePoint, IT Management, Change Management, Customer Service, Disaster Recovery, Call Centers, Program Management, Procurement, SDLC, Personal Development, Business Relationship..., Customer Satisfaction, Troubleshooting, Call Center, Project Portfolio..., Software Licensing..., ERP, Visio, Microsoft Project Server, Quality Assurance, Release Management, Critical Incident..., Management, Leadership, Integration, Team Leadership, Microsoft Office, Team Building, Business Intelligence, Strategic Planning, Risk Management, Business Process
Education
Western Governors University 2012 — 2015
IT Management
The University of Texas at Dallas 1995 — 1996
GCA
GCA
Jim Nagle's First USA Experience December 2000 - February 2004
Job Vice President, Global Technology, JP Morgan Chase
Industry Financial Services
Experience
JPMorgan Chase November 2013 - Present
JPMorgan Chase December 2012 - November 2013
JP Morgan Chase December 2009 - December 2012
Chase January 2008 - December 2009
Chase March 2006 - January 2008
Chase March 2005 - March 2006
Chase February 2004 - March 2005
First USA December 2000 - February 2004
Micros Systems May 1996 - December 2000
Skills
Solution Architecture, Process Improvement, IT Management, IT Strategy, IT Operations, Active Directory, Windows Server, Operating Systems, Resource Management, Disaster Recovery, ITIL, Servers, VMware, Virtualization, SDLC, Visio, Security, Enterprise Architecture, Vendor Management, Business Analysis, IT Service Management, Integration, Requirements Analysis, Business Continuity, Unix, Data Center, SharePoint, Software Project..., Databases, PMP
Education
University of Delaware 1990 — 1994
Bachelors of Arts, Organizational Psychology
JPMorgan Chase November 2013 - Present
JPMorgan Chase December 2012 - November 2013
JP Morgan Chase December 2009 - December 2012
Chase January 2008 - December 2009
Chase March 2006 - January 2008
Chase March 2005 - March 2006
Chase February 2004 - March 2005
First USA December 2000 - February 2004
Micros Systems May 1996 - December 2000
Skills
Solution Architecture, Process Improvement, IT Management, IT Strategy, IT Operations, Active Directory, Windows Server, Operating Systems, Resource Management, Disaster Recovery, ITIL, Servers, VMware, Virtualization, SDLC, Visio, Security, Enterprise Architecture, Vendor Management, Business Analysis, IT Service Management, Integration, Requirements Analysis, Business Continuity, Unix, Data Center, SharePoint, Software Project..., Databases, PMP
Education
University of Delaware 1990 — 1994
Bachelors of Arts, Organizational Psychology
Robin Binkley's First USA Experience 1998 - 2000
Job Head of Citi Account at Visa
Industry Financial Services
Experience
Visa April 2012 - Present
Visa September 2010 - June 2012
Visa April 2006 - September 2010
Visa USA October 2002 - April 2006
Juniper Bank 2000 - 2002
First USA 1998 - 2000
T. Rowe Price 1996 - 1998
CSX Intermodal 1993 - 1996
Blue Cross Blue Shield of Maryland 1988 - 1992
Skills
Strategy, Product Management, Credit Cards, Strategic Partnerships, CRM, Cross-functional Team..., Analytics, Financial Services, Start-ups, Relationship Management, Payments, Competitive Analysis, Business Development, Mobile Payments, Electronic Payments, Debit Cards, Banking, Portfolio Management, Business Strategy, Payment Systems, New Business Development, Marketing Strategy, Segmentation, Customer Acquisition, Loyalty Marketing, Product Development, Management, Payment Cards, P&L Management, Executive Management, Transaction Processing, Payment Card Processing, Relationship Mgmt, Loyalty Programs, Financial Analysis, Program Management, Retail Banking, Credit, Cards, Marketing, Mobile Commerce, E-commerce, Product Launch, Team Building, Sales, Go-to-market Strategy, Finance, E-payments, Product Strategy, Leadership
Education
The University of Chicago - Booth School of Business 1994 — 1997
MBA -- with honors, Business Administration and Management, General
Towson University 1986 — 1989
BS -- Summa Cum Laude, Business Administration
Visa April 2012 - Present
Visa September 2010 - June 2012
Visa April 2006 - September 2010
Visa USA October 2002 - April 2006
Juniper Bank 2000 - 2002
First USA 1998 - 2000
T. Rowe Price 1996 - 1998
CSX Intermodal 1993 - 1996
Blue Cross Blue Shield of Maryland 1988 - 1992
Skills
Strategy, Product Management, Credit Cards, Strategic Partnerships, CRM, Cross-functional Team..., Analytics, Financial Services, Start-ups, Relationship Management, Payments, Competitive Analysis, Business Development, Mobile Payments, Electronic Payments, Debit Cards, Banking, Portfolio Management, Business Strategy, Payment Systems, New Business Development, Marketing Strategy, Segmentation, Customer Acquisition, Loyalty Marketing, Product Development, Management, Payment Cards, P&L Management, Executive Management, Transaction Processing, Payment Card Processing, Relationship Mgmt, Loyalty Programs, Financial Analysis, Program Management, Retail Banking, Credit, Cards, Marketing, Mobile Commerce, E-commerce, Product Launch, Team Building, Sales, Go-to-market Strategy, Finance, E-payments, Product Strategy, Leadership
Education
The University of Chicago - Booth School of Business 1994 — 1997
MBA -- with honors, Business Administration and Management, General
Towson University 1986 — 1989
BS -- Summa Cum Laude, Business Administration
Clay Hutchins, CIPP/US's First USA Experience 1996 - 1998
Job SVP Promotion
Industry Banking
Experience
Bank of America December 2014 - Present
Bank of America July 2011 - December 2014
Bank of America January 2008 - July 2011
Countrywide Bank April 2006 - January 2008
First National Bank of Arizona December 2002 - April 2006
Conseco March 2000 - December 2002
Bank One 1998 - 2000
First USA 1996 - 1998
City of Grand Prairie 1992 - 1996
Skills
Operational Risk..., Privacy Policies, Credit Risk, Risk Management, Business Control, Risk Analysis, Privacy, Mortgage Lending, Banking, Compliance Specialist, Credit, Privacy Law, Training, Financial Services, Vendor Management, Loans, Management
Education
University of Phoenix 2004 — 2006
BSBM, Management
The University of Texas at Arlington 1989 — 1992
Midlothian High School 1985 — 1989
Bank of America December 2014 - Present
Bank of America July 2011 - December 2014
Bank of America January 2008 - July 2011
Countrywide Bank April 2006 - January 2008
First National Bank of Arizona December 2002 - April 2006
Conseco March 2000 - December 2002
Bank One 1998 - 2000
First USA 1996 - 1998
City of Grand Prairie 1992 - 1996
Skills
Operational Risk..., Privacy Policies, Credit Risk, Risk Management, Business Control, Risk Analysis, Privacy, Mortgage Lending, Banking, Compliance Specialist, Credit, Privacy Law, Training, Financial Services, Vendor Management, Loans, Management
Education
University of Phoenix 2004 — 2006
BSBM, Management
The University of Texas at Arlington 1989 — 1992
Midlothian High School 1985 — 1989
Susan Staropoli Susan Staropoli's First USA Experience 1998 - 1999
Job Executive Director, Strategic Alliances
Industry Financial Services
Experience
J.P. Morgan Chase September 2015 - Present
JPMorgan Chase July 2011 - September 2015
JPMorgan Chase January 2007 - July 2011
JPMorgan Chase October 2004 - January 2007
JPMorgan Chase May 2002 - November 2004
Juniper Bank 1999 - 2002
First USA 1998 - 1999
MBNA America 1991 - 1998
Skills
Vendor Management, Strategy, Strategic Partnerships, Portfolio Management, Marketing, Management, Loyalty Marketing, Financial Services, Customer Service, Credit Cards, Credit, Analytics, Banking
Education
University of Delaware
Bachelor of Science (BS), Economics
J.P. Morgan Chase September 2015 - Present
JPMorgan Chase July 2011 - September 2015
JPMorgan Chase January 2007 - July 2011
JPMorgan Chase October 2004 - January 2007
JPMorgan Chase May 2002 - November 2004
Juniper Bank 1999 - 2002
First USA 1998 - 1999
MBNA America 1991 - 1998
Skills
Vendor Management, Strategy, Strategic Partnerships, Portfolio Management, Marketing, Management, Loyalty Marketing, Financial Services, Customer Service, Credit Cards, Credit, Analytics, Banking
Education
University of Delaware
Bachelor of Science (BS), Economics
Tony Firmani Tony Firmani's First USA Experience March 1993 - June 1995
Job Director, Advanced Analytics at Perficient
Industry Information Technology and Services
Experience
Perficient, an IBM Partner June 2013 - Present
IBM June 2010 - June 2013
SAP Business Objects October 2008 - May 2010
Strongtower Solutions, a SAS Silver Partner June 2006 - September 2008
Chase December 2000 - May 2006
Colonial Penn Life Insurance January 2000 - December 2000
Independence Blue Cross January 1999 - December 1999
Access Group Inc. June 1996 - January 1999
Automated Financial Systems & Littlewood Shain Company June 1995 - June 1996
First USA March 1993 - June 1995
Skills
Account Management, Anomaly Detection, Banking, Basel II, Bayesian networks, Capacity Planning, Coaching, Competitive Analysis, CHAID, Credit Risk, CRM software, Customer Analytics, Database Administration, Data Mining, Data..., Data Warehousing, E-commerce, Econometric Modeling, Enterprise Information..., Enterprise Risk, Essbase, Financial Analysis, Financial Forecasting, Fraud Analysis, Forecasting, Governance, Hyperion, Insurance, Logistic Regression, Loyalty Program..., Lead Generation, Market Risk, Monte Carlo Simulation, Neural Networks, New Business Development, Online Marketing, Online Lead Generation, Operational Risk..., Predictive Modeling, Quality Management, RFP preparation, Roadmap & architecture, SAS/SQL, Software Quality Control, Software Quality..., SPSS, Statistics, Social Media, Team Leadership, Wellness Industry, z/OS
Education
University of Delaware 1985 — 1996
Master's, Statistics
University of Delaware 1983 — 1985
BSME, Mech Engineering
University of Notre Dame 1981 — 1983
Bachelor, Mechanical Engineering
Salesianum School 1977 — 1981
College Prep, College Prep
Perficient, an IBM Partner June 2013 - Present
IBM June 2010 - June 2013
SAP Business Objects October 2008 - May 2010
Strongtower Solutions, a SAS Silver Partner June 2006 - September 2008
Chase December 2000 - May 2006
Colonial Penn Life Insurance January 2000 - December 2000
Independence Blue Cross January 1999 - December 1999
Access Group Inc. June 1996 - January 1999
Automated Financial Systems & Littlewood Shain Company June 1995 - June 1996
First USA March 1993 - June 1995
Skills
Account Management, Anomaly Detection, Banking, Basel II, Bayesian networks, Capacity Planning, Coaching, Competitive Analysis, CHAID, Credit Risk, CRM software, Customer Analytics, Database Administration, Data Mining, Data..., Data Warehousing, E-commerce, Econometric Modeling, Enterprise Information..., Enterprise Risk, Essbase, Financial Analysis, Financial Forecasting, Fraud Analysis, Forecasting, Governance, Hyperion, Insurance, Logistic Regression, Loyalty Program..., Lead Generation, Market Risk, Monte Carlo Simulation, Neural Networks, New Business Development, Online Marketing, Online Lead Generation, Operational Risk..., Predictive Modeling, Quality Management, RFP preparation, Roadmap & architecture, SAS/SQL, Software Quality Control, Software Quality..., SPSS, Statistics, Social Media, Team Leadership, Wellness Industry, z/OS
Education
University of Delaware 1985 — 1996
Master's, Statistics
University of Delaware 1983 — 1985
BSME, Mech Engineering
University of Notre Dame 1981 — 1983
Bachelor, Mechanical Engineering
Salesianum School 1977 — 1981
College Prep, College Prep
Joe Desmond Joe Desmond's First USA Experience 1985 - 1988
Job Senior Industry Advisor at Bridgeforce
Industry Financial Services
Experience
Bridgeforce March 2014 - Present
JD Consulting Group, LLC October 2011 - Present
United Way of Central MD 2010 - Present
PayPal / Bill Me Later 2008 - 2011
Bill Me Later, Inc. 2001 - 2008
Metris Companies 1998 - 2001
Bank One Arizona 1996 - 1998
Bank of New York (Delaware) 1988 - 1996
First USA 1985 - 1988
Skills
Risk Management, Team Building, Vendor Management, Mentoring, Process Improvement, Start-ups, Budgeting, Operations Management, Credit Cards, Leadership, Call Centers, Customer Service, Account Management, Finance, Analysis, Training, Budgets, Payments, Strategy, Management, E-commerce, Business Analysis, Analytics, CRM, Business Development, Strategic Partnerships, Fraud, Business Strategy, Customer Experience, Cross-functional Team..., Strategic Planning, Executive Management, Financial Services, New Business Development, Entrepreneurship, Banking, Program Management, Mobile Payments, Mergers & Acquisitions, Business Process...
Education
University of Delaware 1976 — 1980
Bachelor's Degree
ABA School of Bank Card Management
Bridgeforce March 2014 - Present
JD Consulting Group, LLC October 2011 - Present
United Way of Central MD 2010 - Present
PayPal / Bill Me Later 2008 - 2011
Bill Me Later, Inc. 2001 - 2008
Metris Companies 1998 - 2001
Bank One Arizona 1996 - 1998
Bank of New York (Delaware) 1988 - 1996
First USA 1985 - 1988
Skills
Risk Management, Team Building, Vendor Management, Mentoring, Process Improvement, Start-ups, Budgeting, Operations Management, Credit Cards, Leadership, Call Centers, Customer Service, Account Management, Finance, Analysis, Training, Budgets, Payments, Strategy, Management, E-commerce, Business Analysis, Analytics, CRM, Business Development, Strategic Partnerships, Fraud, Business Strategy, Customer Experience, Cross-functional Team..., Strategic Planning, Executive Management, Financial Services, New Business Development, Entrepreneurship, Banking, Program Management, Mobile Payments, Mergers & Acquisitions, Business Process...
Education
University of Delaware 1976 — 1980
Bachelor's Degree
ABA School of Bank Card Management
Christopher Nugent Christopher Nugent's First USA Experience 1995 - 1999
Job Audio Visual Director at AVMS
Industry Events Services
Experience
AVMS June 2012 - Present
AVMS June 2012 - Present
Outhouse Designs July 2009 - May 2012
L'Oreal S.A. September 2005 - July 2009
Freeman Audio Visual Solutions February 2001 - July 2009
Freelance 1997 - 2009
First USA 1995 - 1999
Skills
Video Production, Corporate Events, Video, Event Management, Production Managment
Education
The University of Texas at Austin 1990 — 1995
Radio-Television-Film
AVMS June 2012 - Present
AVMS June 2012 - Present
Outhouse Designs July 2009 - May 2012
L'Oreal S.A. September 2005 - July 2009
Freeman Audio Visual Solutions February 2001 - July 2009
Freelance 1997 - 2009
First USA 1995 - 1999
Skills
Video Production, Corporate Events, Video, Event Management, Production Managment
Education
The University of Texas at Austin 1990 — 1995
Radio-Television-Film
David Likins David Likins's First USA Experience February 1989 - January 1993
Job Partner ECM Financial Services BAO
Industry Financial Services
Experience
IBM Global Business Services May 2010 - Present
IBM October 2002 - April 2011
IBM Global Business Services 2002 - 2011
Pricewaterhouse Coopers Consulting 1999 - 2002
PricewaterhouseCoopers 1991 - 2002
Coopers and Lybrand 1993 - 1998
Coopers & Lybrand Consulting 1993 - 1998
First USA February 1989 - January 1993
MBank Dallas January 1985 - January 1989
Mercantile National Bank January 1980 - January 1985
Skills
Management Consulting, Business Transformation, IT Strategy, Change Management, Business Process..., Professional Services, Process Improvement, Outsourcing, Business Analysis, Vendor Management, Banking, Risk Management, PMO, Enterprise Architecture, SDLC, Analysis, Portfolio Management, Financial Services, Enterprise Content..., Start-ups, Business Process..., Strategy, Business Process Design, Project Portfolio..., Consulting, Project Management, Credit, Management, Governance, Business Intelligence, Credit Risk, Business Process, Business Analytics, CRM, Mergers & Acquisitions, Enterprise Software, Program Management, Executive Management, Integration, Solution Architecture, SaaS, Requirements Analysis, Finance
Education
Thunderbird School of Global Management 1978 — 1979
MIM, International Business
University of Utah 1973 — 1977
Bachelor of Arts (B.A.), History & Anthropology
IBM Global Business Services May 2010 - Present
IBM October 2002 - April 2011
IBM Global Business Services 2002 - 2011
Pricewaterhouse Coopers Consulting 1999 - 2002
PricewaterhouseCoopers 1991 - 2002
Coopers and Lybrand 1993 - 1998
Coopers & Lybrand Consulting 1993 - 1998
First USA February 1989 - January 1993
MBank Dallas January 1985 - January 1989
Mercantile National Bank January 1980 - January 1985
Skills
Management Consulting, Business Transformation, IT Strategy, Change Management, Business Process..., Professional Services, Process Improvement, Outsourcing, Business Analysis, Vendor Management, Banking, Risk Management, PMO, Enterprise Architecture, SDLC, Analysis, Portfolio Management, Financial Services, Enterprise Content..., Start-ups, Business Process..., Strategy, Business Process Design, Project Portfolio..., Consulting, Project Management, Credit, Management, Governance, Business Intelligence, Credit Risk, Business Process, Business Analytics, CRM, Mergers & Acquisitions, Enterprise Software, Program Management, Executive Management, Integration, Solution Architecture, SaaS, Requirements Analysis, Finance
Education
Thunderbird School of Global Management 1978 — 1979
MIM, International Business
University of Utah 1973 — 1977
Bachelor of Arts (B.A.), History & Anthropology
Andrea Travis Andrea Travis's First USA Experience 1999 - 2002
Job Vice President, Marketing Manager at First Niagara Bank
Industry Banking
Experience
First Niagara Bank February 2012 - Present
Bank of America November 2011 - February 2012
Wilmington Trust August 2004 - October 2011
Citibank April 2002 - July 2004
First USA 1999 - 2002
Education
University of Delaware 1993 — 1997
BA, Communication
First Niagara Bank February 2012 - Present
Bank of America November 2011 - February 2012
Wilmington Trust August 2004 - October 2011
Citibank April 2002 - July 2004
First USA 1999 - 2002
Education
University of Delaware 1993 — 1997
BA, Communication
Marianne Aquino Marianne Aquino's First USA Experience 1999 - 2002
Job Human Resources Professional
Industry Financial Services
Experience
Capital One July 2013 - September 2015
HSBC North America 2008 - June 2013
HSBC June 2005 - October 2008
HSBC 2004 - 2005
Intuit 2002 - 2003
First USA 1999 - 2002
GE Capital Card Services (now operating as GE Money) 1991 - 1999
Skills
Change Management, Human Resources, Process Improvement, Employee Relations, Recruiting, Management, Strategy, Training, Talent Management, Succession Planning, Personnel Management, CRM, HR Policies, Team Building, Leadership, Vendor Management, Performance Management
Education
University of Cincinnati
BA, Personnel and Industrial Relations
University of Cincinnati
Bachelor of Arts (B.A.), Personnel and Industrial Relations
Capital One July 2013 - September 2015
HSBC North America 2008 - June 2013
HSBC June 2005 - October 2008
HSBC 2004 - 2005
Intuit 2002 - 2003
First USA 1999 - 2002
GE Capital Card Services (now operating as GE Money) 1991 - 1999
Skills
Change Management, Human Resources, Process Improvement, Employee Relations, Recruiting, Management, Strategy, Training, Talent Management, Succession Planning, Personnel Management, CRM, HR Policies, Team Building, Leadership, Vendor Management, Performance Management
Education
University of Cincinnati
BA, Personnel and Industrial Relations
University of Cincinnati
Bachelor of Arts (B.A.), Personnel and Industrial Relations
Dave Cherry's First USA Experience June 1993 - September 1994
Job Executive Consultant Providing Insights on Analytics, Omnichannel, Retail, Business and IT Strategy
Industry Information Technology and Services
Experience
Cherry Advisory, LLC June 2013 - Present
Nationwide Insurance March 2011 - June 2013
Polo Ralph Lauren May 2010 - February 2011
TiXiT June 2009 - 2011
Limited Brands March 2008 - March 2009
Limited Brands August 2006 - March 2008
Limited Brands July 2002 - July 2006
Deloitte Consulting April 1997 - November 2001
Price Waterhouse December 1994 - April 1997
First USA June 1993 - September 1994
Skills
Cross-functional Team..., Strategy, Process Improvement, Business Process, Change Management, Business Transformation, Project Management, Business Process..., Vendor Management, Project Planning, Budgets, CRM, IT Strategy, Analysis, Training, Risk Management, Mergers & Acquisitions, Enterprise Software, Management, Business Development, Leadership, Strategic Planning, Integration, Business Strategy, Procurement, Entrepreneurship, SAP, Forecasting, Supply Chain, Management Consulting, Requirements Analysis, SDLC, Start-ups, Omnichannel, Business Analytics, Advanced Analytics, ERP, PMO, Consulting, Finance, Analytics, Governance, Business Analysis, Program Management, Business Intelligence, Team Building, Strategic Partnerships, Team Leadership, Retail, Information Technology
Education
University of Pennsylvania - The Wharton School 1989 — 1993
BS Economics, Finance & Law
Cherry Advisory, LLC June 2013 - Present
Nationwide Insurance March 2011 - June 2013
Polo Ralph Lauren May 2010 - February 2011
TiXiT June 2009 - 2011
Limited Brands March 2008 - March 2009
Limited Brands August 2006 - March 2008
Limited Brands July 2002 - July 2006
Deloitte Consulting April 1997 - November 2001
Price Waterhouse December 1994 - April 1997
First USA June 1993 - September 1994
Skills
Cross-functional Team..., Strategy, Process Improvement, Business Process, Change Management, Business Transformation, Project Management, Business Process..., Vendor Management, Project Planning, Budgets, CRM, IT Strategy, Analysis, Training, Risk Management, Mergers & Acquisitions, Enterprise Software, Management, Business Development, Leadership, Strategic Planning, Integration, Business Strategy, Procurement, Entrepreneurship, SAP, Forecasting, Supply Chain, Management Consulting, Requirements Analysis, SDLC, Start-ups, Omnichannel, Business Analytics, Advanced Analytics, ERP, PMO, Consulting, Finance, Analytics, Governance, Business Analysis, Program Management, Business Intelligence, Team Building, Strategic Partnerships, Team Leadership, Retail, Information Technology
Education
University of Pennsylvania - The Wharton School 1989 — 1993
BS Economics, Finance & Law
Andrew Chen's First USA Experience 1997 - 1999
Job Chief Technology Officer at AstraZeneca
Industry Pharmaceuticals
Experience
AstraZeneca 2015 - Present
AstraZeneca 2012 - 2014
AstraZeneca 2006 - 2011
JPMorgan Chase 2004 - 2006
DuPont 2000 - 2004
Bank One 1999 - 2000
First USA 1997 - 1999
CoreTech Consulting Group 1996 - 1997
MBNA 1993 - 1996
W.L. Gore & Associates 1990 - 1993
Education
University of Pennsylvania - The Wharton School 1999 — 2001
EMTM, Executive Masters in Technology Management
University of Delaware 1986 — 1990
BSEE, Electrical Engineering
AstraZeneca 2015 - Present
AstraZeneca 2012 - 2014
AstraZeneca 2006 - 2011
JPMorgan Chase 2004 - 2006
DuPont 2000 - 2004
Bank One 1999 - 2000
First USA 1997 - 1999
CoreTech Consulting Group 1996 - 1997
MBNA 1993 - 1996
W.L. Gore & Associates 1990 - 1993
Education
University of Pennsylvania - The Wharton School 1999 — 2001
EMTM, Executive Masters in Technology Management
University of Delaware 1986 — 1990
BSEE, Electrical Engineering
Vidyasankar Narayanan's First USA Experience January 1999 - November 2002
Job Solutions Executive Risk, Operations & IT with Global program management experience
Industry Financial Services
Experience
JPMorgan Chase & Co. September 2014 - Present
JPMorgan Chase September 2013 - September 2014
JPMorgan Chase August 2012 - August 2013
J.P. Morgan March 2011 - August 2012
Chase July 2008 - June 2011
Chase 2004 - June 2008
Bank One September 2002 - June 2005
First USA January 1999 - November 2002
Cognizant June 1997 - September 1998
Skills
Risk Management, Program Management, Business Strategy, Customer Experience, Vendor Management, C-Level Communications, Establish & Maintain..., Global Program..., Customer Engagement, Process Improvement, Lean Operations, Credit Cards, Trade Finance, IT Strategy, Requirements Analysis, Project Management, Relationship Management, Financial Services
Education
University of Maryland - Robert H. Smith School of Business 2000 — 2002
MBA, Business Administration and Management, General
University of Madras 1993 — 1997
BE, Electical & Electronics
Diamond Jubilee 1993 — 1997
HSC, Science, Maths
JPMorgan Chase & Co. September 2014 - Present
JPMorgan Chase September 2013 - September 2014
JPMorgan Chase August 2012 - August 2013
J.P. Morgan March 2011 - August 2012
Chase July 2008 - June 2011
Chase 2004 - June 2008
Bank One September 2002 - June 2005
First USA January 1999 - November 2002
Cognizant June 1997 - September 1998
Skills
Risk Management, Program Management, Business Strategy, Customer Experience, Vendor Management, C-Level Communications, Establish & Maintain..., Global Program..., Customer Engagement, Process Improvement, Lean Operations, Credit Cards, Trade Finance, IT Strategy, Requirements Analysis, Project Management, Relationship Management, Financial Services
Education
University of Maryland - Robert H. Smith School of Business 2000 — 2002
MBA, Business Administration and Management, General
University of Madras 1993 — 1997
BE, Electical & Electronics
Diamond Jubilee 1993 — 1997
HSC, Science, Maths
Carmilia Henry's First USA Experience January 1990 - January 1999
Job
Industry Information Technology and Services
Experience
JPMorgan Chase 2008 - Present
JPMC January 2000 - Present
JPMC January 2000 - November 2002
BankOne January 1999 - 2000
First USA January 1990 - January 1999
Skills
Business Analysis, Process Improvement, Vendor Management, Program Management, Risk Management, SDLC, IT Management, IT Strategy, Integration, Disaster Recovery
Education
Villanova University 2000 — 2003
Masters of Business Admin
Villanova University 2000 — 2003
Master of Business Administration (MBA)
University of Delaware 1987 — 2001
University of Southern California 1980 — 1986
JPMorgan Chase 2008 - Present
JPMC January 2000 - Present
JPMC January 2000 - November 2002
BankOne January 1999 - 2000
First USA January 1990 - January 1999
Skills
Business Analysis, Process Improvement, Vendor Management, Program Management, Risk Management, SDLC, IT Management, IT Strategy, Integration, Disaster Recovery
Education
Villanova University 2000 — 2003
Masters of Business Admin
Villanova University 2000 — 2003
Master of Business Administration (MBA)
University of Delaware 1987 — 2001
University of Southern California 1980 — 1986
Len Tuley's First USA Experience August 1994 - November 1998
Job Sr CSR II, MetLife
Industry Consumer Services
Experience
MetLife October 2014 - Present
Teladoc December 2013 - April 2014
BCI Broadband October 2011 - December 2013
PRC, LLC December 2009 - April 2011
Direct Energy December 2008 - December 2009
ChoicePay, Inc 2004 - 2008
US Cellular 2001 - 2004
TCIM Services August 2000 - September 2001
Sykes February 1999 - April 2000
First USA August 1994 - November 1998
Skills
Workforce Management, Call Center, Telecommunications, Customer Satisfaction, Customer Experience, Call Centers, Project Planning, Strategy, Customer Service, Training, Customer Retention, Cross-functional Team..., Leadership, ACD, Start-ups, Coaching, Management, Strategic Planning, Sales, Vendor Management, Team Building, CRM, Process Improvement, Outsourcing, Operations Management, Call Center Development, BPO, Banking, Performance Management, Contact Center..., Employee Benefits, Contact Centers, Inbound Marketing, Executive Management, Financial Services, Avaya, IVR, Telemarketing, Business Analysis, Business Process..., Relationship Management, Credit Cards, Salesforce.com
Education
Tulsa Community College 2011 — 2014
Bachelor's, Organizational Leadership
Tulsa Community College 1981 — 1991
AAS, Finance and Financial Management Services
Charles Page High School 1979 — 1981
Diploma, College Bound Courses
MetLife October 2014 - Present
Teladoc December 2013 - April 2014
BCI Broadband October 2011 - December 2013
PRC, LLC December 2009 - April 2011
Direct Energy December 2008 - December 2009
ChoicePay, Inc 2004 - 2008
US Cellular 2001 - 2004
TCIM Services August 2000 - September 2001
Sykes February 1999 - April 2000
First USA August 1994 - November 1998
Skills
Workforce Management, Call Center, Telecommunications, Customer Satisfaction, Customer Experience, Call Centers, Project Planning, Strategy, Customer Service, Training, Customer Retention, Cross-functional Team..., Leadership, ACD, Start-ups, Coaching, Management, Strategic Planning, Sales, Vendor Management, Team Building, CRM, Process Improvement, Outsourcing, Operations Management, Call Center Development, BPO, Banking, Performance Management, Contact Center..., Employee Benefits, Contact Centers, Inbound Marketing, Executive Management, Financial Services, Avaya, IVR, Telemarketing, Business Analysis, Business Process..., Relationship Management, Credit Cards, Salesforce.com
Education
Tulsa Community College 2011 — 2014
Bachelor's, Organizational Leadership
Tulsa Community College 1981 — 1991
AAS, Finance and Financial Management Services
Charles Page High School 1979 — 1981
Diploma, College Bound Courses
Anne Balbach's First USA Experience 1996 - 2000
Job Personal Trainer/Coach at RetiredNRenewed
Industry Internet
Experience
Retired-N-Renewed March 2015 - Present
Retro Fitness August 2014 - Present
Independent: Health and Fitness August 2014 - Present
FineStationery.com September 2004 - August 2014
Institue for Scientific Information (Thomson Scientific) April 2000 - March 2003
First USA 1996 - 2000
Skills
Management, Organizational..., Operations Management, Strategic Planning, Cross-functional Team..., Leadership, Microsoft Office, Business Process Design, Business Process..., Cross-functional..., Project Management, Staff Development, Marketing Strategy, E-commerce, Business Analysis, CPR Certified, AED Certification, NASM Certified Personal..., Customer Service, Team Building, Coaching, Process Improvement
Education
National Association of Sports Medicine (NASM) 2014 — 2014
CPT, SFS, CES, Certified Personal Trainer, Senior Fitness Specialist, Corrective Exercise Specialist, Certificate
National Association of Sports Medicine (NASM) 2014 — 2014
Certificate, Senior Fitness Certification
National Association of Sports Medicine (NASM) 2014 — 2014
CES, Corrective Exercise
University of Delaware
Bachelor of Arts (BA), History
Retired-N-Renewed March 2015 - Present
Retro Fitness August 2014 - Present
Independent: Health and Fitness August 2014 - Present
FineStationery.com September 2004 - August 2014
Institue for Scientific Information (Thomson Scientific) April 2000 - March 2003
First USA 1996 - 2000
Skills
Management, Organizational..., Operations Management, Strategic Planning, Cross-functional Team..., Leadership, Microsoft Office, Business Process Design, Business Process..., Cross-functional..., Project Management, Staff Development, Marketing Strategy, E-commerce, Business Analysis, CPR Certified, AED Certification, NASM Certified Personal..., Customer Service, Team Building, Coaching, Process Improvement
Education
National Association of Sports Medicine (NASM) 2014 — 2014
CPT, SFS, CES, Certified Personal Trainer, Senior Fitness Specialist, Corrective Exercise Specialist, Certificate
National Association of Sports Medicine (NASM) 2014 — 2014
Certificate, Senior Fitness Certification
National Association of Sports Medicine (NASM) 2014 — 2014
CES, Corrective Exercise
University of Delaware
Bachelor of Arts (BA), History
Yadirah Colon's First USA Experience November 1997 - February 2002
Job Administrative Associate at University of Texas
Industry Higher Education
Experience
University of Texas February 2002 - Present
First USA November 1997 - February 2002
Education
The University of Texas at Austin
University of Texas February 2002 - Present
First USA November 1997 - February 2002
Education
The University of Texas at Austin
Holly Bailey's First USA Experience April 1996 - December 1996
Job SVP, Business Control Executive ECIO Business Operations at Bank of America
Industry Information Technology and Services
Experience
Bank of America March 2014 - Present
Bank of America March 2011 - March 2014
Bank of America December 2005 - February 2011
MBNA January 1997 - December 2005
First USA April 1996 - December 1996
CTG October 1989 - April 1996
CDI Information Services October 1987 - October 1989
Skills
Credit Cards, Banking, Operational Risk..., Risk Management, Vendor Management, Financial Services, Operational Risk, Financial Risk, Relationship Management, Management, Process Improvement, Leadership, Budgets, Program Management, Disaster Recovery, Business Continuity, Project Portfolio..., Business Process..., Change Management, Executive Management, PMO, Business Analysis, IT Strategy, Governance, SDLC, Strategy, Business Transformation, Business Process, IT Management, Outsourcing
Education
Six Sigma - Green Belt, DFSS 2006 — 2007
Green Belt, Design for Six Sigma
University of Delaware - Lerner College of Business and Economics 1997 — 1999
EMBA, Finance
Widener University 1980 — 1983
B.S., Accounting
Sun Valley
Bank of America March 2014 - Present
Bank of America March 2011 - March 2014
Bank of America December 2005 - February 2011
MBNA January 1997 - December 2005
First USA April 1996 - December 1996
CTG October 1989 - April 1996
CDI Information Services October 1987 - October 1989
Skills
Credit Cards, Banking, Operational Risk..., Risk Management, Vendor Management, Financial Services, Operational Risk, Financial Risk, Relationship Management, Management, Process Improvement, Leadership, Budgets, Program Management, Disaster Recovery, Business Continuity, Project Portfolio..., Business Process..., Change Management, Executive Management, PMO, Business Analysis, IT Strategy, Governance, SDLC, Strategy, Business Transformation, Business Process, IT Management, Outsourcing
Education
Six Sigma - Green Belt, DFSS 2006 — 2007
Green Belt, Design for Six Sigma
University of Delaware - Lerner College of Business and Economics 1997 — 1999
EMBA, Finance
Widener University 1980 — 1983
B.S., Accounting
Sun Valley
Rupesh Vibhandik's First USA Experience 1998 - 2001
Job Data Warehouse Business Intelligence Manager at Accenture
Industry Computer Software
Experience
Accenture August 2007 - Present
JP Morgan Chase & Co. January 2001 - August 2007
JPMorgan Chase 2001 - 2007
Synergy Solutions September 1998 - January 2001
First USA 1998 - 2001
VIP 1998 - 1998
HAL May 1996 - October 1997
Education
University of Pune 1991 — 1995
KKW College of Engineering 1990 — 1995
Engineering, Computer science
Accenture August 2007 - Present
JP Morgan Chase & Co. January 2001 - August 2007
JPMorgan Chase 2001 - 2007
Synergy Solutions September 1998 - January 2001
First USA 1998 - 2001
VIP 1998 - 1998
HAL May 1996 - October 1997
Education
University of Pune 1991 — 1995
KKW College of Engineering 1990 — 1995
Engineering, Computer science
Dale Rife's First USA Experience 1991 - 1997
Job Realtor at Ocean Atlantic Sotheby's International Realty
Industry Financial Services
Experience
JP Morgan Chase Bank 2002 - Present
JPMorgan Chase 2002 - Present
JP Morgan Chase 2000 - Present
Chase 1991 - Present
Ocean Atlantic Sotheby's International Realty February 2015 - Present
JPMorgan Chase December 1991 - 2014
JPMorganChase 1991 - 2014
First USA Bank 1991 - 1997
First USA 1991 - 1997
Education
University of Delaware 1985 — 1990
William Penn
JP Morgan Chase Bank 2002 - Present
JPMorgan Chase 2002 - Present
JP Morgan Chase 2000 - Present
Chase 1991 - Present
Ocean Atlantic Sotheby's International Realty February 2015 - Present
JPMorgan Chase December 1991 - 2014
JPMorganChase 1991 - 2014
First USA Bank 1991 - 1997
First USA 1991 - 1997
Education
University of Delaware 1985 — 1990
William Penn
Janie Gordon's First USA Experience 1997 - 1999
Job VP of Information Technology at Severn Trent Services
Industry Information Technology and Services
Experience
Severn Trent Services April 2012 - Present
Bentley Systems February 2008 - April 2012
Unisys June 2004 - February 2008
RMH Teleservices 2000 - 2003
Bank One 1999 - 2001
First USA 1997 - 1999
MRJ 1996 - 1998
Naviant 1996 - 1998
National Semiconductor 1989 - 1996
Skills
Vendor Management, Management, Integration, Data Migration, Program Management, IT Strategy, Leadership, ITIL, IT Management, VMware, Business Analysis, Customer Service, Network Architecture, Microsoft SQL Server, Infrastructure, Software Development, Change Management, Information Technology, Enterprise Architecture, Cloud Computing, Windows, CRM, IT Service Management, Business Intelligence, IT Operations, Virtualization, System Administration, Databases, Troubleshooting, SaaS, Business Process..., Security, Requirements Analysis, Data Center, Software Documentation, Disaster Recovery, Enterprise Software, Business Process, SharePoint, ERP, Outsourcing, Project Management, Professional Services, Strategy, Consulting, Software Project...
Education
University of Maine 1988 — 1989
Bachelor of Science, Computer Science, Bachelor of Science, Computer Science
US Coast Guard Academy 1985 — 1988
Severn Trent Services April 2012 - Present
Bentley Systems February 2008 - April 2012
Unisys June 2004 - February 2008
RMH Teleservices 2000 - 2003
Bank One 1999 - 2001
First USA 1997 - 1999
MRJ 1996 - 1998
Naviant 1996 - 1998
National Semiconductor 1989 - 1996
Skills
Vendor Management, Management, Integration, Data Migration, Program Management, IT Strategy, Leadership, ITIL, IT Management, VMware, Business Analysis, Customer Service, Network Architecture, Microsoft SQL Server, Infrastructure, Software Development, Change Management, Information Technology, Enterprise Architecture, Cloud Computing, Windows, CRM, IT Service Management, Business Intelligence, IT Operations, Virtualization, System Administration, Databases, Troubleshooting, SaaS, Business Process..., Security, Requirements Analysis, Data Center, Software Documentation, Disaster Recovery, Enterprise Software, Business Process, SharePoint, ERP, Outsourcing, Project Management, Professional Services, Strategy, Consulting, Software Project...
Education
University of Maine 1988 — 1989
Bachelor of Science, Computer Science, Bachelor of Science, Computer Science
US Coast Guard Academy 1985 — 1988
Debbie Elizondo's First USA Experience 1989 - 1990
Job Vice President, Operations Preferred Health Technology
Industry Financial Services
Experience
Preferred Health Technology Inc July 2007 - Present
First American Payment Systems March 2006 - July 2007
Chase Paymentech November 2003 - February 2006
Paymentech December 1987 - November 2003
First USA 1989 - 1990
Education
The University of Texas at Arlington 1985 — 1987
Linguistics
University of North Texas 1983 — 1985
Business Administration, Management and Operations
Preferred Health Technology Inc July 2007 - Present
First American Payment Systems March 2006 - July 2007
Chase Paymentech November 2003 - February 2006
Paymentech December 1987 - November 2003
First USA 1989 - 1990
Education
The University of Texas at Arlington 1985 — 1987
Linguistics
University of North Texas 1983 — 1985
Business Administration, Management and Operations
John Heyse's First USA Experience July 1996 - August 2000
Job Call Center Planning Management at Wells Fargo
Industry Banking
Experience
Wells Fargo 2012 - Present
Wells Fargo Financial August 2002 - Present
Wells Fargo & Co 2002 - Present
Wells Fargo Bank 2002 - Present
Houtson Community Call Center August 2000 - August 2002
First USA July 1996 - August 2000
Education
University of Delaware - Lerner College of Business and Economics 1989 — 1993
BS, Marketing
Alexis I duPont 1986 — 1989
Wells Fargo 2012 - Present
Wells Fargo Financial August 2002 - Present
Wells Fargo & Co 2002 - Present
Wells Fargo Bank 2002 - Present
Houtson Community Call Center August 2000 - August 2002
First USA July 1996 - August 2000
Education
University of Delaware - Lerner College of Business and Economics 1989 — 1993
BS, Marketing
Alexis I duPont 1986 — 1989
Steven Lurie's First USA Experience September 1997 - December 2001
Job Senior Technical Consultant at AFS
Industry Computer Software
Experience
AFS March 2002 - Present
Automated Financial Systems 2002 - Present
CCSC August 1997 - February 2002
First USA September 1997 - December 2001
First National Bank of South Africa June 1988 - August 1997
WesBank 1988 - 1997
Skills
Software Documentation, COBOL, SDLC, Business Analysis, Business Intelligence, Requirements Analysis, Disaster Recovery, Requirements Gathering, Software Project..., Oracle, Banking, Business Requirements, Testing, Crystal Reports, Databases, Software Development, CICS, Project Management, Integration
Education
University of South Africa/Universiteit van Suid-Afrika 1988 — 1992
University of the Witwatersrand 1982 — 1984
Bcom, Auditing
AFS March 2002 - Present
Automated Financial Systems 2002 - Present
CCSC August 1997 - February 2002
First USA September 1997 - December 2001
First National Bank of South Africa June 1988 - August 1997
WesBank 1988 - 1997
Skills
Software Documentation, COBOL, SDLC, Business Analysis, Business Intelligence, Requirements Analysis, Disaster Recovery, Requirements Gathering, Software Project..., Oracle, Banking, Business Requirements, Testing, Crystal Reports, Databases, Software Development, CICS, Project Management, Integration
Education
University of South Africa/Universiteit van Suid-Afrika 1988 — 1992
University of the Witwatersrand 1982 — 1984
Bcom, Auditing
Maria E. Villa's First USA Experience March 1999 - June 2000
Job IT Project Manager
Industry Information Technology and Services
Experience
Syniverse May 2015 - Present
IT Consulting April 2008 - April 2015
Infinite Computer Solutions August 2002 - April 2008
First USA March 1999 - June 2000
Bell Atlantic (now Verizon) June 1978 - March 1999
Skills
Project Management, Temporary Placement, Production Support, IT Operations, Recruiting, Vendor Management, Resource Management, SDLC, Process Improvement, Software Project..., Requirements Analysis, Global Delivery, Disaster Recovery, Data Center, Cross-functional Team..., MS Project, Risk Management, Solution Architecture, Visio, SharePoint, Telecommunications, Integration, Information Technology, Enterprise Architecture, Unix, Management, Leadership
Education
University of Maryland University College 1992 — 1996
Bachelor of Science (BS), Management
Syniverse May 2015 - Present
IT Consulting April 2008 - April 2015
Infinite Computer Solutions August 2002 - April 2008
First USA March 1999 - June 2000
Bell Atlantic (now Verizon) June 1978 - March 1999
Skills
Project Management, Temporary Placement, Production Support, IT Operations, Recruiting, Vendor Management, Resource Management, SDLC, Process Improvement, Software Project..., Requirements Analysis, Global Delivery, Disaster Recovery, Data Center, Cross-functional Team..., MS Project, Risk Management, Solution Architecture, Visio, SharePoint, Telecommunications, Integration, Information Technology, Enterprise Architecture, Unix, Management, Leadership
Education
University of Maryland University College 1992 — 1996
Bachelor of Science (BS), Management
Ron Katoni's First USA Experience 1998 - 2000
Job President at Advance Medical Supply
Industry Financial Services
Experience
Advance Medical Supply 2010 - Present
D&B March 2002 - December 2009
Prudential Securities 2000 - 2001
First USA 1998 - 2000
FMC 1996 - 1998
Ernst & Young 1992 - 1994
Skills
Analytics, Strategic Planning, Business Analysis, Business Development, Finance, Strategy, Business Strategy, Salesforce.com, Cross-functional Team..., Leadership, Competitive Analysis, Marketing Strategy, CRM, Market Research, Mergers & Acquisitions, Change Management, New Business Development, Strategic Partnerships, Management, Solution Selling
Education
University of Virginia Darden School of Business 1994 — 1996
University at Albany, SUNY 1988 — 1992
BS, Business
Advance Medical Supply 2010 - Present
D&B March 2002 - December 2009
Prudential Securities 2000 - 2001
First USA 1998 - 2000
FMC 1996 - 1998
Ernst & Young 1992 - 1994
Skills
Analytics, Strategic Planning, Business Analysis, Business Development, Finance, Strategy, Business Strategy, Salesforce.com, Cross-functional Team..., Leadership, Competitive Analysis, Marketing Strategy, CRM, Market Research, Mergers & Acquisitions, Change Management, New Business Development, Strategic Partnerships, Management, Solution Selling
Education
University of Virginia Darden School of Business 1994 — 1996
University at Albany, SUNY 1988 — 1992
BS, Business
Eliza Mosurick's First USA Experience May 2000 - December 2000
Job Financial Services Professional
Industry Financial Services
Experience
Federal Home Loan Bank of Boston January 2011 - October 2011
Federal Home Loan Bank of Boston January 2010 - January 2011
Federal Home Loan Bank of Boston November 2008 - January 2010
J.P. Morgan March 2006 - August 2007
J.P. Morgan October 2004 - March 2006
J.P. Morgan March 2003 - October 2004
First USA May 2000 - December 2000
Education
University of Pennsylvania - The Wharton School 1997 — 2001
BS, Economics
Federal Home Loan Bank of Boston January 2011 - October 2011
Federal Home Loan Bank of Boston January 2010 - January 2011
Federal Home Loan Bank of Boston November 2008 - January 2010
J.P. Morgan March 2006 - August 2007
J.P. Morgan October 2004 - March 2006
J.P. Morgan March 2003 - October 2004
First USA May 2000 - December 2000
Education
University of Pennsylvania - The Wharton School 1997 — 2001
BS, Economics
Craig Kammar's First USA Experience 1997 - 1999
Job Manager at Deloitte Consulting LLP
Industry Management Consulting
Experience
Deloitte Consulting LLP April 2007 - Present
TI Consulting 2003 - 2007
USi 2000 - 2003
Allegis Group 1999 - 2000
First USA 1997 - 1999
Carrollton Mortgage Services, A Division of Bay Bank, FSB 1988 - 1990
Education
Calvert Hall 1980 — 1983
Towson University
calvert hall
Deloitte Consulting LLP April 2007 - Present
TI Consulting 2003 - 2007
USi 2000 - 2003
Allegis Group 1999 - 2000
First USA 1997 - 1999
Carrollton Mortgage Services, A Division of Bay Bank, FSB 1988 - 1990
Education
Calvert Hall 1980 — 1983
Towson University
calvert hall
Jill Colello's First USA Experience April 1998 - May 2000
Job eCommerce Manager at QVC
Industry Retail
Experience
QVC September 2012 - Present
QVC August 2000 - December 2012
First USA April 1998 - May 2000
Reese Brothers Incorporated October 1996 - April 1998
Skills
Inventory Management, Customer Service, Software Documentation, Copywriting, Microsoft Office, Management, Outlook, System Administration, Microsoft Word, Nonprofits, Coaching, PowerPoint, Retail, Microsoft Excel, Research, Training, Process Improvement, Access, Merchandising, Marketing, Social Media Marketing, Time Management, E-commerce, Sales, Social Media, Multi-channel Retail, Marketing Strategy, Social Networking, Online Marketing, Cross-functional Team...
Education
University of Phoenix 2007 — 2011
B.S. Business Management
QVC September 2012 - Present
QVC August 2000 - December 2012
First USA April 1998 - May 2000
Reese Brothers Incorporated October 1996 - April 1998
Skills
Inventory Management, Customer Service, Software Documentation, Copywriting, Microsoft Office, Management, Outlook, System Administration, Microsoft Word, Nonprofits, Coaching, PowerPoint, Retail, Microsoft Excel, Research, Training, Process Improvement, Access, Merchandising, Marketing, Social Media Marketing, Time Management, E-commerce, Sales, Social Media, Multi-channel Retail, Marketing Strategy, Social Networking, Online Marketing, Cross-functional Team...
Education
University of Phoenix 2007 — 2011
B.S. Business Management
Shan Shao, CSCP's First USA Experience September 1996 - March 1997
Job IT Manager at PPG Industries
Industry Computer Software
Experience
PPG Industries March 2009 - Present
PPG Industries June 2000 - March 2009
PPG Industries March 1997 - June 2000
First USA September 1996 - March 1997
PPG Industries July 1993 - September 1996
Skills
ERP, IT Strategy, Project Portfolio..., Business Process..., Troubleshooting, IT Service Management, Project Management, Process Improvement, Business Intelligence, ITIL, Business Analysis, Leadership, Outsourcing, Team Leadership, Business Development, Governance, Budgets, IT Management, Process Engineering, SharePoint, Supply Chain Management
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1997 — 2000
PPG Industries March 2009 - Present
PPG Industries June 2000 - March 2009
PPG Industries March 1997 - June 2000
First USA September 1996 - March 1997
PPG Industries July 1993 - September 1996
Skills
ERP, IT Strategy, Project Portfolio..., Business Process..., Troubleshooting, IT Service Management, Project Management, Process Improvement, Business Intelligence, ITIL, Business Analysis, Leadership, Outsourcing, Team Leadership, Business Development, Governance, Budgets, IT Management, Process Engineering, SharePoint, Supply Chain Management
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1997 — 2000
Yishan Huang's First USA Experience 1999 - 2002
Job Senior PL/SQL Developer at Albridge Solutions
Industry Financial Services
Experience
NASDAQ OMX October 2013 - Present
Albridge, an affiliate of Pershing LLC, a BNY Mellon company 2002 - October 2013
PNC Financial Services Group 2002 - 2013
First USA 1999 - 2002
Seagate Technology November 1995 - April 1999
Skills
PL/SQL, Oracle, Data Warehousing, Web Services, SDLC, SQL, Databases, Unix, Business Intelligence, ETL, Business Analysis, Performance Tuning, Software Project..., Unix Shell Scripting, Data Modeling, Requirements Analysis
Education
University of Shanghai for Science and Technology 1984 — 1991
NASDAQ OMX October 2013 - Present
Albridge, an affiliate of Pershing LLC, a BNY Mellon company 2002 - October 2013
PNC Financial Services Group 2002 - 2013
First USA 1999 - 2002
Seagate Technology November 1995 - April 1999
Skills
PL/SQL, Oracle, Data Warehousing, Web Services, SDLC, SQL, Databases, Unix, Business Intelligence, ETL, Business Analysis, Performance Tuning, Software Project..., Unix Shell Scripting, Data Modeling, Requirements Analysis
Education
University of Shanghai for Science and Technology 1984 — 1991
Art Pavoni's First USA Experience January 1987 - January 1990
Job VP/Sr. Credit Officer Risk Analytics, Portfolio Management, Modeling and Strategy at PNC
Industry Banking
Experience
PNC January 2012 - Present
Wilmington Trust Company July 2006 - March 2012
Bank of New York August 1996 - July 2006
First USA Bank June 1990 - August 1996
First USA Bank 1990 - 1996
First USA January 1987 - January 1990
Skills
Credit Risk, Portfolio Management, Credit, Risk Management, Analytics, Credit Cards, Banking, Loans, Financial Risk, Strategy, Mortgage Lending, Analysis, Financial Services
Education
Tulane University
BS Applied, Mathematics
Wilmington College - Masters Coursework in Operations Research and Statistics
PNC January 2012 - Present
Wilmington Trust Company July 2006 - March 2012
Bank of New York August 1996 - July 2006
First USA Bank June 1990 - August 1996
First USA Bank 1990 - 1996
First USA January 1987 - January 1990
Skills
Credit Risk, Portfolio Management, Credit, Risk Management, Analytics, Credit Cards, Banking, Loans, Financial Risk, Strategy, Mortgage Lending, Analysis, Financial Services
Education
Tulane University
BS Applied, Mathematics
Wilmington College - Masters Coursework in Operations Research and Statistics
Lisa Tretsky's First USA Experience 1997 - 1999
Job Marketing, Sales, and even cooking I do it all WELL!!
Industry Marketing and Advertising
Experience
Woodshed II July 2009 - Present
EJ's Steakhouse August 2008 - July 2009
Arizona Culinary Institute July 2008 - March 2009
Fetchback January 2008 - July 2008
First Guaranty Mortgage Corp July 2005 - May 2007
First USA 1997 - 1999
Education
Arizona Culinary Institute 2008 — 2009
Culinary Arts
University of Delaware 1992 — 1997
Major: Marketing Minor: economics
Woodshed II July 2009 - Present
EJ's Steakhouse August 2008 - July 2009
Arizona Culinary Institute July 2008 - March 2009
Fetchback January 2008 - July 2008
First Guaranty Mortgage Corp July 2005 - May 2007
First USA 1997 - 1999
Education
Arizona Culinary Institute 2008 — 2009
Culinary Arts
University of Delaware 1992 — 1997
Major: Marketing Minor: economics
Mysti Distance's First USA Experience 1992 - 2005
Job PSE Clerk at United States Postal Service
Industry Insurance
Experience
United States Postal Service April 2012 - Present
Lynx February 2011 - April 2012
Q, Inc. June 2006 - June 2009
YUMMY'S Resturant 2007 - 2009
First USA 1992 - 2005
Skills
Call Centers, Microsoft Office, Performance Management, Customer Service, Employee Relations, Process Improvement, Training, Customer Satisfaction, Human Resources
Education
Texas Tech University 1983 — 1985
Bachelor of Arts (B.A.), Theatre/Theater
United States Postal Service April 2012 - Present
Lynx February 2011 - April 2012
Q, Inc. June 2006 - June 2009
YUMMY'S Resturant 2007 - 2009
First USA 1992 - 2005
Skills
Call Centers, Microsoft Office, Performance Management, Customer Service, Employee Relations, Process Improvement, Training, Customer Satisfaction, Human Resources
Education
Texas Tech University 1983 — 1985
Bachelor of Arts (B.A.), Theatre/Theater
Vanessa Ayoub's First USA Experience May 1998 - May 1999
Job Certified Elementary Education, Experienced Manager in Marketing, Sales and Event Planning
Industry Airlines/Aviation
Experience
Southwest Airlines July 2008 - August 2009
Southwest Airlines July 2007 - July 2008
Southwest Airlines June 2004 - June 2007
Southwest Airlines August 2001 - May 2004
Round Rock Express May 2001 - July 2001
GSD&M May 2000 - August 2000
First USA May 1998 - May 1999
Skills
Customer Service, Leadership, Marketing, Project Planning, Negotiation, Online Marketing, Press Releases, Sales, Interviews, Airlines, Management, Public Relations, Research
Education
University of Southern California 2009 — 2010
MAT, Education
The University of Texas at Austin 1997 — 2001
Bachelor of Science in Communication Studies, Corporate Communications
Southwest Airlines July 2008 - August 2009
Southwest Airlines July 2007 - July 2008
Southwest Airlines June 2004 - June 2007
Southwest Airlines August 2001 - May 2004
Round Rock Express May 2001 - July 2001
GSD&M May 2000 - August 2000
First USA May 1998 - May 1999
Skills
Customer Service, Leadership, Marketing, Project Planning, Negotiation, Online Marketing, Press Releases, Sales, Interviews, Airlines, Management, Public Relations, Research
Education
University of Southern California 2009 — 2010
MAT, Education
The University of Texas at Austin 1997 — 2001
Bachelor of Science in Communication Studies, Corporate Communications
Edith Galarza's First USA Experience August 1997 - January 2003
Job Manager of Member Service at The Walt Disney Company
Industry Financial Services
Experience
The Walt Disney Company March 2005 - Present
InCharge Institute January 2003 - January 2005
First USA August 1997 - January 2003
Education
University of Phoenix 2004 — 2008
BSM, Business Management/Marketing
The Walt Disney Company March 2005 - Present
InCharge Institute January 2003 - January 2005
First USA August 1997 - January 2003
Education
University of Phoenix 2004 — 2008
BSM, Business Management/Marketing
Dave Watlington's First USA Experience October 1998 - February 2000
Job REALTOR/Associate Broker at PattersonSchwartz Real Estate
Industry Real Estate
Experience
Patterson Schwartz Real Estate May 2003 - Present
PFPC February 2000 - May 2003
First USA October 1998 - February 2000
Skills
Buyer Representation, First Time Home Buyers, Relocation, Sellers, First Time Buyers, Short Sales, REO, Team Leadership, Listening Skills, Analytical Abilities, Negotiation, Pricing Negotiation, Online Marketing, Email Marketing, Sales Management, Operations Management
Education
University of Delaware 1993 — 1998
BA, Criminal Justice
Patterson Schwartz Real Estate May 2003 - Present
PFPC February 2000 - May 2003
First USA October 1998 - February 2000
Skills
Buyer Representation, First Time Home Buyers, Relocation, Sellers, First Time Buyers, Short Sales, REO, Team Leadership, Listening Skills, Analytical Abilities, Negotiation, Pricing Negotiation, Online Marketing, Email Marketing, Sales Management, Operations Management
Education
University of Delaware 1993 — 1998
BA, Criminal Justice
Wendy DiBenedetto Hill's First USA Experience January 1995 - November 2001
Job Sr. National Account Manager at Liberty Mutual
Industry Printing
Experience
Liberty Mutual March 2011 - Present
48hourprint.com November 2008 - October 2010
JP Morgan Chase February 2003 - September 2008
Collegiate Funding Services 2005 - 2006
eGrad/Y2M 2003 - 2005
First USA January 1995 - November 2001
GENESYS Software 1989 - 1994
Education
University of Connecticut
B.S.
Liberty Mutual March 2011 - Present
48hourprint.com November 2008 - October 2010
JP Morgan Chase February 2003 - September 2008
Collegiate Funding Services 2005 - 2006
eGrad/Y2M 2003 - 2005
First USA January 1995 - November 2001
GENESYS Software 1989 - 1994
Education
University of Connecticut
B.S.
Kingsbery, Austin's First USA Experience 1996 - 2001
Job Business Solutions Expert Powered by Office Depot. Local Focus Global Access Helping SMB'S Execute Streamline & Simplify
Industry Telecommunications
Experience
Office Depot April 2013 - Present
Office Depot February 2012 - April 2013
Sprint Nextel December 2008 - December 2011
Costal Conservation Association - Texas 2003 - 2011
Sprint Nextel 2007 - 2008
Sprint Nextel 2002 - 2007
First USA 1996 - 2001
Skills
Performance Management, Customer Retention, Coaching, Sales, Management, Leadership, Analysis, Team Building, Strategy, Direct Sales, Customer Satisfaction, CRM, Change Management, Employee Training, Employee Relations, Operations Management, Call Centers, Training, Microsoft Office, Wireless, Logistics, Account Management, Sales Management, Cross-functional Team..., Performance Improvement, Customer Service, Salesforce.com, Sales Operations, Contract Negotiation, Sales Process, Time Management
Education
Texas State University-San Marcos 1991 — 1995
Taylor high school 1987 — 1991
Office Depot April 2013 - Present
Office Depot February 2012 - April 2013
Sprint Nextel December 2008 - December 2011
Costal Conservation Association - Texas 2003 - 2011
Sprint Nextel 2007 - 2008
Sprint Nextel 2002 - 2007
First USA 1996 - 2001
Skills
Performance Management, Customer Retention, Coaching, Sales, Management, Leadership, Analysis, Team Building, Strategy, Direct Sales, Customer Satisfaction, CRM, Change Management, Employee Training, Employee Relations, Operations Management, Call Centers, Training, Microsoft Office, Wireless, Logistics, Account Management, Sales Management, Cross-functional Team..., Performance Improvement, Customer Service, Salesforce.com, Sales Operations, Contract Negotiation, Sales Process, Time Management
Education
Texas State University-San Marcos 1991 — 1995
Taylor high school 1987 — 1991
Tim Wolfcale's First USA Experience 1994 - 1999
Job Client Relationship Partner at CORDA Investment Management
Industry Financial Services
Experience
CORDA Investment Management December 2013 - Present
Blue Waters Advisory Group January 2011 - December 2013
Westlake Youth Lacrosse 2005 - 2013
New York Life Insurance Company 2008 - 2010
JPMorgan Chase 2004 - 2007
UBS 2000 - 2003
First USA 1994 - 1999
Brown & Company 1986 - 1994
Skills
Wealth Management, Strategic Financial..., Retirement Planning, Investments, Series 7, Portfolio Management, Life Insurance, Asset Managment, Project Management, Mutual Funds, Asset Management, Investment Strategies, Finance, Investment Management, Asset Allocation, Securities, Financial Planning
Education
University of Florida
BA, Economics
CORDA Investment Management December 2013 - Present
Blue Waters Advisory Group January 2011 - December 2013
Westlake Youth Lacrosse 2005 - 2013
New York Life Insurance Company 2008 - 2010
JPMorgan Chase 2004 - 2007
UBS 2000 - 2003
First USA 1994 - 1999
Brown & Company 1986 - 1994
Skills
Wealth Management, Strategic Financial..., Retirement Planning, Investments, Series 7, Portfolio Management, Life Insurance, Asset Managment, Project Management, Mutual Funds, Asset Management, Investment Strategies, Finance, Investment Management, Asset Allocation, Securities, Financial Planning
Education
University of Florida
BA, Economics
Shelley Sanders's First USA Experience 1997 - 2000
Job Experienced Corporate and Nonprofit Executive
Industry Nonprofit Organization Management
Experience
VisionCorps June 2013 - Present
VisionCorps September 2010 - June 2013
JPMorgan Chase July 1998 - February 2010
Bank One 2000 - 2005
First USA 1997 - 2000
First Commerce Corporation 1989 - 1997
Skills
Strategic Planning, Business Development, Customer Acquisition, CRM, Risk Management, Leadership, Marketing Strategy, Management, P&L Management
Education
University of New Orleans
BA/MPA, Political Science, Public Administration
VisionCorps June 2013 - Present
VisionCorps September 2010 - June 2013
JPMorgan Chase July 1998 - February 2010
Bank One 2000 - 2005
First USA 1997 - 2000
First Commerce Corporation 1989 - 1997
Skills
Strategic Planning, Business Development, Customer Acquisition, CRM, Risk Management, Leadership, Marketing Strategy, Management, P&L Management
Education
University of New Orleans
BA/MPA, Political Science, Public Administration
Patty Huey's First USA Experience 2000 - 2002
Job WW SOM Vendor Operations Analyst at Apple
Industry Financial Services
Experience
Apple August 2012 - Present
Employees Retirement System of Texas October 2011 - August 2012
Rêv Worldwide July 2011 - November 2011
Paragon Way, Inc May 2007 - June 2011
Chase Card Services 2002 - 2005
First USA 2000 - 2002
Skills
Credit Cards, Vendor Management, Credit
Education
University of South Florida 1998 — 2000
MBA, Finance, Economics and Marketing
Apple August 2012 - Present
Employees Retirement System of Texas October 2011 - August 2012
Rêv Worldwide July 2011 - November 2011
Paragon Way, Inc May 2007 - June 2011
Chase Card Services 2002 - 2005
First USA 2000 - 2002
Skills
Credit Cards, Vendor Management, Credit
Education
University of South Florida 1998 — 2000
MBA, Finance, Economics and Marketing
Kevin Lee's First USA Experience August 2001 - December 2001
Job Solution Architect / Technical Sales Engineer at MarkLogic
Industry Pharmaceuticals
Experience
MarkLogic June 2015 - Present
Accenture January 2014 - June 2015
Cytel December 2010 - January 2014
Covance May 2009 - December 2010
Johnson & Johnson June 2007 - March 2009
Adolor February 2004 - June 2007
Astra Zeneca February 2002 - February 2004
Care Science January 2002 - January 2002
First USA August 2001 - December 2001
Computer Aid International 1998 - 2000
Skills
Clinical Trials, CDISC, Clinical Data Management, FDA, SAS, Data Analysis, Statistics, SDTM, SAS programming, R, Data Management, SPSS, Statistical Programming
Education
Villanova University 2008 — 2011
MS, Applied Statistics
University of Pennsylvania 1991 — 1995
BSE, Chemical Engineering
CDISC 2009 — 2011
Certification, SDTM, ADaM, ODM, Protocol, LAB, Controlled Terminology and CDASH
MarkLogic June 2015 - Present
Accenture January 2014 - June 2015
Cytel December 2010 - January 2014
Covance May 2009 - December 2010
Johnson & Johnson June 2007 - March 2009
Adolor February 2004 - June 2007
Astra Zeneca February 2002 - February 2004
Care Science January 2002 - January 2002
First USA August 2001 - December 2001
Computer Aid International 1998 - 2000
Skills
Clinical Trials, CDISC, Clinical Data Management, FDA, SAS, Data Analysis, Statistics, SDTM, SAS programming, R, Data Management, SPSS, Statistical Programming
Education
Villanova University 2008 — 2011
MS, Applied Statistics
University of Pennsylvania 1991 — 1995
BSE, Chemical Engineering
CDISC 2009 — 2011
Certification, SDTM, ADaM, ODM, Protocol, LAB, Controlled Terminology and CDASH
Pat Press's First USA Experience 2000 - 2002
Job Employee Support Executive at JPMorgan Chase
Industry Financial Services
Experience
JPMorgan Chase 2012 - Present
JPMorgan Chase 2009 - 2012
JPMorgan Chase 2006 - 2009
JPMorgan Chase 2004 - 2006
JPMorgan Chase 2002 - 2004
First USA 2000 - 2002
First USA 1998 - 2000
Oblates of St. Francis deSales 1994 - 1998
St. Mary Magdalen Catholic Church 1991 - 1994
Skills
Human Resources, Leadership Development, Organizational..., Organizational Silence, Executive Coaching, Culture Change, Organizational Structure, Leading Organizational..., Employee Relations, Career Development..., Organizational Design, Management, Human Capital
Education
The George Washington University 2006 — 2012
ABD, Human and Organizational Studies
Wilmington University 2001 — 2005
MS, Human Resources Management
University of Delaware 1991 — 1993
BA, Psychology
JPMorgan Chase 2012 - Present
JPMorgan Chase 2009 - 2012
JPMorgan Chase 2006 - 2009
JPMorgan Chase 2004 - 2006
JPMorgan Chase 2002 - 2004
First USA 2000 - 2002
First USA 1998 - 2000
Oblates of St. Francis deSales 1994 - 1998
St. Mary Magdalen Catholic Church 1991 - 1994
Skills
Human Resources, Leadership Development, Organizational..., Organizational Silence, Executive Coaching, Culture Change, Organizational Structure, Leading Organizational..., Employee Relations, Career Development..., Organizational Design, Management, Human Capital
Education
The George Washington University 2006 — 2012
ABD, Human and Organizational Studies
Wilmington University 2001 — 2005
MS, Human Resources Management
University of Delaware 1991 — 1993
BA, Psychology
Diane Zyskowski's First USA Experience January 1989 - October 2000
Job Application Programmer at JPMorgan Chase
Industry Information Technology and Services
Experience
JPMorgan Chase April 2010 - Present
Software Guidance & Assistance August 2009 - April 2010
Nationwide Financial December 2002 - May 2009
Nationwide Financial Services 2002 - May 2009
Provident Mutual October 2000 - December 2002
First USA January 1989 - October 2000
Education
University of Delaware 1971 — 1975
BS, Plant Science
JPMorgan Chase April 2010 - Present
Software Guidance & Assistance August 2009 - April 2010
Nationwide Financial December 2002 - May 2009
Nationwide Financial Services 2002 - May 2009
Provident Mutual October 2000 - December 2002
First USA January 1989 - October 2000
Education
University of Delaware 1971 — 1975
BS, Plant Science
CJ Tinsley's First USA Experience 1999 - 2001
Job Technical Support Specialist at All Traffic Solutions
Industry Information Technology and Services
Experience
All Traffic Solutions October 2008 - Present
Bristol Myers Squibb 2006 - October 2008
Computer Aid Inc 2005 - 2006
Wireless Zone - Verizon Wireless Premium Retailer 2004 - 2005
RadioShack 2002 - 2004
Associates National Bank 2001 - 2002
First USA 1999 - 2001
RadioShack 1998 - 1999
Skills
Customer Service, Technical Support, Microsoft Office, JavaScript, Active Directory, Visual Studio, Linux, SQL, Windows Server, Help Desk Support, Troubleshooting, Software Documentation, Windows, IT Management, BMC Remedy, Android, Computer Hardware, Networking, Hardware, Wireless Networking, Windows 7
Education
University of Delaware 1999 — 2003
Information Systems
All Traffic Solutions October 2008 - Present
Bristol Myers Squibb 2006 - October 2008
Computer Aid Inc 2005 - 2006
Wireless Zone - Verizon Wireless Premium Retailer 2004 - 2005
RadioShack 2002 - 2004
Associates National Bank 2001 - 2002
First USA 1999 - 2001
RadioShack 1998 - 1999
Skills
Customer Service, Technical Support, Microsoft Office, JavaScript, Active Directory, Visual Studio, Linux, SQL, Windows Server, Help Desk Support, Troubleshooting, Software Documentation, Windows, IT Management, BMC Remedy, Android, Computer Hardware, Networking, Hardware, Wireless Networking, Windows 7
Education
University of Delaware 1999 — 2003
Information Systems
Marc Miskowic's First USA Experience May 1995 - March 2000
Job Process Manager at CapitalOne
Industry Banking
Experience
Capital One January 2015 - Present
Capital One 360 April 2010 - Present
Private Contracting January 2008 - Present
Gardner/Fox Associates, Inc. September 2004 - October 2008
Liberty Personnel Services, Inc. August 2003 - September 2004
Conectiv April 2000 - August 2003
First USA May 1995 - March 2000
Skills
Budgeting, Construction, Compliance, Administration, Contract Negotiation, Change Management, Management, Analysis, Finance
Education
Wilmington University 2003 — 2012
MBA Program, Business
University of Delaware 1999 — 2003
BA, Bachelor of Science
Capital One January 2015 - Present
Capital One 360 April 2010 - Present
Private Contracting January 2008 - Present
Gardner/Fox Associates, Inc. September 2004 - October 2008
Liberty Personnel Services, Inc. August 2003 - September 2004
Conectiv April 2000 - August 2003
First USA May 1995 - March 2000
Skills
Budgeting, Construction, Compliance, Administration, Contract Negotiation, Change Management, Management, Analysis, Finance
Education
Wilmington University 2003 — 2012
MBA Program, Business
University of Delaware 1999 — 2003
BA, Bachelor of Science
David Hogan's First USA Experience 1999 - 2001
Job Chief Analytics & Marketing Officer Springleaf Financial
Industry Banking
Experience
Springleaf Financial Services August 2012 - Present
PNC Financial Services Group August 2010 - March 2012
JPMorgan Chase September 1999 - August 2010
JPMorgan Chase 2008 - 2009
JP Morgan Chase 2007 - 2008
JPMorgan Chase 2002 - 2007
JPMorgan Chase 1999 - 2002
First USA 1999 - 2001
Skills
Analytics, Portfolio Management, Credit Cards, Credit Risk, Credit, P&L Management, Risk Management, Risk, Consumer Lending, Pricing, Mergers, Financial Analysis, Payments, Segmentation, Due Diligence, Strategic Planning, Vendor Management, Business Strategy, Product Development, Program Management, Product Management, Strategy Development, Process Improvement, Business Analysis, Direct Marketing, Negotiation, Contract Negotiation, Cross-functional Team...
Education
University of Delaware - Lerner College of Business and Economics 1991 — 1995
MBA, Finance
Springleaf Financial Services August 2012 - Present
PNC Financial Services Group August 2010 - March 2012
JPMorgan Chase September 1999 - August 2010
JPMorgan Chase 2008 - 2009
JP Morgan Chase 2007 - 2008
JPMorgan Chase 2002 - 2007
JPMorgan Chase 1999 - 2002
First USA 1999 - 2001
Skills
Analytics, Portfolio Management, Credit Cards, Credit Risk, Credit, P&L Management, Risk Management, Risk, Consumer Lending, Pricing, Mergers, Financial Analysis, Payments, Segmentation, Due Diligence, Strategic Planning, Vendor Management, Business Strategy, Product Development, Program Management, Product Management, Strategy Development, Process Improvement, Business Analysis, Direct Marketing, Negotiation, Contract Negotiation, Cross-functional Team...
Education
University of Delaware - Lerner College of Business and Economics 1991 — 1995
MBA, Finance
Kim Williamson's First USA Experience April 1985 - March 1990
Job Director, Innovation and New Product Development at PSCU
Industry Financial Services
Experience
PSCU July 2010 - Present
PSCU Financial Services July 2008 - July 2010
First Data Corporation February 2008 - July 2008
First Data Corporation October 2006 - February 2008
First Data Corporation June 2001 - October 2006
Concord EFS, Inc. (Acquired by First Data Corporation) January 1998 - June 2001
Electronic Payment Services (Acquired by Concord EFS, Inc.) September 1997 - January 1998
Aberdeen Proving Ground FCU March 1990 - September 1997
First USA April 1985 - March 1990
Skills
Payment Card Processing, Electronic Payments, Debit Cards, Payments, Vendor Management, SDLC, Credit, Strategic Planning, Business Analysis, Product Development, Financial Services, Product Management, Strategy, Banking, Product Lifecycle..., Strategic Communications, Competitive Analysis, Business Development, Management, Credit Cards, Executive Management, Leadership, Portfolio Management, Mergers & Acquisitions
Education
University of Delaware
B.S., Merchandising and Business Administration
PSCU July 2010 - Present
PSCU Financial Services July 2008 - July 2010
First Data Corporation February 2008 - July 2008
First Data Corporation October 2006 - February 2008
First Data Corporation June 2001 - October 2006
Concord EFS, Inc. (Acquired by First Data Corporation) January 1998 - June 2001
Electronic Payment Services (Acquired by Concord EFS, Inc.) September 1997 - January 1998
Aberdeen Proving Ground FCU March 1990 - September 1997
First USA April 1985 - March 1990
Skills
Payment Card Processing, Electronic Payments, Debit Cards, Payments, Vendor Management, SDLC, Credit, Strategic Planning, Business Analysis, Product Development, Financial Services, Product Management, Strategy, Banking, Product Lifecycle..., Strategic Communications, Competitive Analysis, Business Development, Management, Credit Cards, Executive Management, Leadership, Portfolio Management, Mergers & Acquisitions
Education
University of Delaware
B.S., Merchandising and Business Administration
Gregory Shreve's First USA Experience 1988 - 1999
Job Director of Financial Services at Financial Asset Management Systems, Inc
Industry Outsourcing/Offshoring
Experience
Financial Asset Management Systems, Inc August 2014 - Present
Asset Recovery Group, L.L.C. January 2014 - August 2014
Infinity Group Receivables, LLC August 2006 - January 2013
NCO Financial Systems/Risk Management Alternatives, INC./Equifax September 1999 - August 2006
JC Penny 1999 - 1999
First USA 1988 - 1999
Skills
Executive Management, Risk Management, Management, Sales, Accounts Receivable, Credit, Customer Service, Leadership, Strategy, Budgets, Start-ups, Business Strategy, Mergers & Acquisitions, Call Centers, New Business Development
Education
Mount Union College 1983 — 1987
BA Management and Marketing
Financial Asset Management Systems, Inc August 2014 - Present
Asset Recovery Group, L.L.C. January 2014 - August 2014
Infinity Group Receivables, LLC August 2006 - January 2013
NCO Financial Systems/Risk Management Alternatives, INC./Equifax September 1999 - August 2006
JC Penny 1999 - 1999
First USA 1988 - 1999
Skills
Executive Management, Risk Management, Management, Sales, Accounts Receivable, Credit, Customer Service, Leadership, Strategy, Budgets, Start-ups, Business Strategy, Mergers & Acquisitions, Call Centers, New Business Development
Education
Mount Union College 1983 — 1987
BA Management and Marketing
Robert Kroupa's First USA Experience 1998 - 2000
Job Executive Director Chase Card Services at JPMorgan Chase
Industry Financial Services
Experience
JPMorgan Chase January 2012 - Present
JPMorgan Chase March 2010 - January 2012
Citigroup 2001 - March 2010
First USA 1998 - 2000
Chevy Chase Bank 1995 - 1998
Education
Towson University 1979 — 1984
BS, Accounting
JPMorgan Chase January 2012 - Present
JPMorgan Chase March 2010 - January 2012
Citigroup 2001 - March 2010
First USA 1998 - 2000
Chevy Chase Bank 1995 - 1998
Education
Towson University 1979 — 1984
BS, Accounting
Mary Gaddy's First USA Experience March 1996 - March 2000
Job Director, Call Center Operations at Gila LLC
Industry Financial Services
Experience
Gila LLC December 2012 - Present
Gila LLC December 2011 - Present
Gila Corporation December 2007 - Present
Providian Financial April 2000 - April 2004
First USA March 1996 - March 2000
Skills
Vendor Management, Process Improvement, Team Building, Customer Service, Banking, Program Management, Operations Management, Business Analysis, Project Management, Credit Cards, Strategic Planning, Product Management, Credit, Outlook, Management, Budgets, Microsoft Excel, Business Strategy, Risk Management, HRIS
Education
Texas State University
BA
Gila LLC December 2012 - Present
Gila LLC December 2011 - Present
Gila Corporation December 2007 - Present
Providian Financial April 2000 - April 2004
First USA March 1996 - March 2000
Skills
Vendor Management, Process Improvement, Team Building, Customer Service, Banking, Program Management, Operations Management, Business Analysis, Project Management, Credit Cards, Strategic Planning, Product Management, Credit, Outlook, Management, Budgets, Microsoft Excel, Business Strategy, Risk Management, HRIS
Education
Texas State University
BA
Kevin Donovan's First USA Experience 1992 - 1994
Job Vice President Human Resources Otsuka Pharmaceuticals Company
Industry Pharmaceuticals
Experience
Otsuka Pharmaceuticals Company January 2009 - Present
AstraZeneca March 2002 - January 2009
DuPont Pharmaceuticals March 1994 - January 2002
First USA 1992 - 1994
Skills
Strategy, Human Resources, HRIS, Leadership, Deferred Compensation, Strategic Planning, Mergers & Acquisitions, Business Development, Pharmaceutical Industry, Team Leadership, Sales Management, Sales
Education
University of Pennsylvania 1999 — 2001
MS, Organizational Development
University of Delaware 1980 — 1984
BS, Sociology
Otsuka Pharmaceuticals Company January 2009 - Present
AstraZeneca March 2002 - January 2009
DuPont Pharmaceuticals March 1994 - January 2002
First USA 1992 - 1994
Skills
Strategy, Human Resources, HRIS, Leadership, Deferred Compensation, Strategic Planning, Mergers & Acquisitions, Business Development, Pharmaceutical Industry, Team Leadership, Sales Management, Sales
Education
University of Pennsylvania 1999 — 2001
MS, Organizational Development
University of Delaware 1980 — 1984
BS, Sociology
Nick Fitzgerald's First USA Experience 1998 - 1999
Job Operations and Risk Management Executive Financial Services Industry
Industry Financial Services
Experience
Burke and Herbert Bank November 2013 - Present
Capital One 2008 - 2013
Chevy Chase Bank, FSB 1999 - 2008
First USA 1998 - 1999
Chevy Chase Bank,Credit Card Division 1990 - 1998
Chevy Chase Bank, Credit Card Division 1986 - 1990
Skills
Operational Risk..., Management, Internal Controls, Process Improvement, Credit, Risk Management, Banking, Loans, Retail Banking, Portfolio Management, Auditing, Small Business Lending, Compliance, Branch Banking, Operations Management, Cross-functional Team..., Change Management, Disaster Recovery, Business Continuity..., Regulatory Policy, Customer Experience, Customer Retention, Consumer Marketing, Consumer Lending, Performance Management, Risk Monitoring, Internal Audit, Operational Risk, Bank Secrecy Act, Leadership, Finance, Program Management, Underwriting, Credit Risk, Risk Assessment, Executive Management, AML, Strategy, SDLC, Commercial Lending, Commercial Banking, Credit Analysis, Relationship Management, Treasury Management
Education
University of Pittsburgh 1980 — 1985
Political Science/Economics
Burke and Herbert Bank November 2013 - Present
Capital One 2008 - 2013
Chevy Chase Bank, FSB 1999 - 2008
First USA 1998 - 1999
Chevy Chase Bank,Credit Card Division 1990 - 1998
Chevy Chase Bank, Credit Card Division 1986 - 1990
Skills
Operational Risk..., Management, Internal Controls, Process Improvement, Credit, Risk Management, Banking, Loans, Retail Banking, Portfolio Management, Auditing, Small Business Lending, Compliance, Branch Banking, Operations Management, Cross-functional Team..., Change Management, Disaster Recovery, Business Continuity..., Regulatory Policy, Customer Experience, Customer Retention, Consumer Marketing, Consumer Lending, Performance Management, Risk Monitoring, Internal Audit, Operational Risk, Bank Secrecy Act, Leadership, Finance, Program Management, Underwriting, Credit Risk, Risk Assessment, Executive Management, AML, Strategy, SDLC, Commercial Lending, Commercial Banking, Credit Analysis, Relationship Management, Treasury Management
Education
University of Pittsburgh 1980 — 1985
Political Science/Economics
Lori Moxley Yoho's First USA Experience 1997 - 2000
Job Marketing/Product Manager
Industry Marketing and Advertising
Experience
Alliance Data April 2013 - Present
Chase October 2010 - April 2013
Moxley Marketing Services 2004 - October 2010
Chase 2000 - 2004
First USA 1997 - 2000
Bank One 1995 - 1997
Bank One 1994 - 1995
Bank One 1991 - 1994
Skills
Integrated Marketing, Marketing Strategy, Marketing Communications, Direct Marketing, Analytics, Multi-channel Marketing, Marketing, Customer Acquisition, Advertising, Product Management, Direct Mail, Product Development, Creative Direction, Account Management, Management
Education
The Ohio State University Fisher College of Business
Alliance Data April 2013 - Present
Chase October 2010 - April 2013
Moxley Marketing Services 2004 - October 2010
Chase 2000 - 2004
First USA 1997 - 2000
Bank One 1995 - 1997
Bank One 1994 - 1995
Bank One 1991 - 1994
Skills
Integrated Marketing, Marketing Strategy, Marketing Communications, Direct Marketing, Analytics, Multi-channel Marketing, Marketing, Customer Acquisition, Advertising, Product Management, Direct Mail, Product Development, Creative Direction, Account Management, Management
Education
The Ohio State University Fisher College of Business
Julia Dolberry's First USA Experience January 1995 - February 1999
Job
Industry
Experience
Volvo Finance North America June 1999 - January 2004
First USA January 1995 - February 1999
Education
University of North Texas 1990 — 1994
BBA, Organizational Behavior
Volvo Finance North America June 1999 - January 2004
First USA January 1995 - February 1999
Education
University of North Texas 1990 — 1994
BBA, Organizational Behavior
Dana Townes's First USA Experience 1996 - 1999
Job Project Manager
Industry Financial Services
Experience
Barclaycard US June 2013 - Present
Barclaycard US September 2011 - Present
Epsilon November 2010 - September 2011
Barclaycard November 2006 - May 2010
21st Century Insurance 2010 - 2010
JP Morgan Chase 2002 - 2006
First USA 1996 - 1999
Skills
Direct Marketing, Analytics, Relationship Management, Customer Acquisition, Multi-channel Marketing, Email Marketing, Credit Cards
Education
University of Maryland Eastern Shore 1992 — 1993
English
Barclaycard US June 2013 - Present
Barclaycard US September 2011 - Present
Epsilon November 2010 - September 2011
Barclaycard November 2006 - May 2010
21st Century Insurance 2010 - 2010
JP Morgan Chase 2002 - 2006
First USA 1996 - 1999
Skills
Direct Marketing, Analytics, Relationship Management, Customer Acquisition, Multi-channel Marketing, Email Marketing, Credit Cards
Education
University of Maryland Eastern Shore 1992 — 1993
English
Thomas Anthony Williams's First USA Experience June 2000 - December 2001
Job Risk Operations Team Manager at JP Morgan Chase & Co
Industry Banking
Experience
JP Morgan Chase & Co July 2007 - Present
JP Morgan Chase & Co. May 2003 - June 2007
Bank One December 2001 - April 2003
First USA June 2000 - December 2001
Skills
Banking, Risk Management, Financial Services, Risk Operations, Financial Risk, Credit Cards, Call Centers
Education
The Ohio State University
Journalism - Public Relations
University of Toledo
Communications & Political Science
JP Morgan Chase & Co July 2007 - Present
JP Morgan Chase & Co. May 2003 - June 2007
Bank One December 2001 - April 2003
First USA June 2000 - December 2001
Skills
Banking, Risk Management, Financial Services, Risk Operations, Financial Risk, Credit Cards, Call Centers
Education
The Ohio State University
Journalism - Public Relations
University of Toledo
Communications & Political Science
Douglass Eagar's First USA Experience October 2000 - July 2001
Job Senior IT Specialist at University of Pennsylvania
Industry Higher Education
Experience
University of Pennsylvania August 2001 - Present
University of Pennsylvania July 2001 - Present
First USA October 2000 - July 2001
Delaware County Community College June 2000 - June 2001
Chem-Dry August 1996 - October 2000
Micro Endeavors November 1998 - April 1999
Skills
Project Management, HTML
Education
The Chubb Institute
University of Pennsylvania
University of Pennsylvania August 2001 - Present
University of Pennsylvania July 2001 - Present
First USA October 2000 - July 2001
Delaware County Community College June 2000 - June 2001
Chem-Dry August 1996 - October 2000
Micro Endeavors November 1998 - April 1999
Skills
Project Management, HTML
Education
The Chubb Institute
University of Pennsylvania
Veronica Onyewu's First USA Experience 1998 - 1998
Job Executive Director at J.P. Morgan Chase
Industry Financial Services
Experience
J.P. Morgan Chase 2004 - Present
Bank One 1999 - 2004
First USA 1998 - 1998
NASA Goddard Space Flight Center 1991 - 1997
Education
University of Pennsylvania - The Wharton School
Master of Business Administration (M.B.A.), Strategic and Entrepreneurial Management
J.P. Morgan Chase 2004 - Present
Bank One 1999 - 2004
First USA 1998 - 1998
NASA Goddard Space Flight Center 1991 - 1997
Education
University of Pennsylvania - The Wharton School
Master of Business Administration (M.B.A.), Strategic and Entrepreneurial Management
Peter Bovankovich's First USA Experience 1997 - 2001
Job Business Process Manager at Chase
Industry Financial Services
Experience
Chase May 2014 - Present
Chase June 1997 - Present
First USA 1997 - 2001
Skills
Business Process..., Portfolio Management, Product Management, Microsoft Excel, Strategy, Relationship Management, Financial Services, Credit, Financial Analysis, Business Analysis, Credit Risk, Sales, Strategic Planning, Business Development, Management, Project Management, Customer Service, CRM
Education
University of Delaware
Economics
University of Delaware
Bachelor's degree, Economics
Chase May 2014 - Present
Chase June 1997 - Present
First USA 1997 - 2001
Skills
Business Process..., Portfolio Management, Product Management, Microsoft Excel, Strategy, Relationship Management, Financial Services, Credit, Financial Analysis, Business Analysis, Credit Risk, Sales, Strategic Planning, Business Development, Management, Project Management, Customer Service, CRM
Education
University of Delaware
Economics
University of Delaware
Bachelor's degree, Economics
Judy Goodson's First USA Experience March 1997 - August 1998
Job Retired Supervisor at State Farm Insurance
Industry Insurance
Experience
State Farm Insurance October 2006 - Present
State Farm Insurance April 2000 - September 2006
First USA March 1997 - August 1998
Chevy Chase Credit Card Division October 1990 - March 1997
Education
University of Missouri-Kansas City 1966 — 1971
Bachelor of Arts, English and Secondary Education
State Farm Insurance October 2006 - Present
State Farm Insurance April 2000 - September 2006
First USA March 1997 - August 1998
Chevy Chase Credit Card Division October 1990 - March 1997
Education
University of Missouri-Kansas City 1966 — 1971
Bachelor of Arts, English and Secondary Education
Ernest Gallardo's First USA Experience February 1997 - February 2002
Job Tax Examiner at Internal Revenue Service
Industry Information Technology and Services
Experience
Internal Revenue Service January 2013 - Present
QA Systems August 2012 - September 2012
Austin Independent School District January 2012 - May 2012
Charfen Institute May 2011 - December 2011
Harte-Hanks Data Technologies November 2010 - May 2011
Unisys January 2008 - May 2009
Kforce July 2002 - September 2004
First USA February 1997 - February 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, 10 Key, Customer Service, Lightroom, Photoshop, Photography, Mac OS X, Networking, Troubleshooting, Access, Windows, OS X, Leadership, Databases, Windows XP, Sales, Training, Social Media
Education
The University of Texas at San Antonio 2005 — 2007
Bachelor of Business Administration (BBA), Information Technology
Internal Revenue Service January 2013 - Present
QA Systems August 2012 - September 2012
Austin Independent School District January 2012 - May 2012
Charfen Institute May 2011 - December 2011
Harte-Hanks Data Technologies November 2010 - May 2011
Unisys January 2008 - May 2009
Kforce July 2002 - September 2004
First USA February 1997 - February 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, 10 Key, Customer Service, Lightroom, Photoshop, Photography, Mac OS X, Networking, Troubleshooting, Access, Windows, OS X, Leadership, Databases, Windows XP, Sales, Training, Social Media
Education
The University of Texas at San Antonio 2005 — 2007
Bachelor of Business Administration (BBA), Information Technology