GC Services
GC Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at GC Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
GC Services Salaries. You can even request information on how much does GC Services pay if you want to. Learn about salaries, pros and cons of working for GC Services directly from the past employees.
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1,069 GC Services employees in database. Find out everything there's to know about GC Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
GC Services Employees
Tampa Police Department 2005 - Present
Florida K9 1993 - Present
PetSmart 2001 - 2005
Wells Fargo 2001 - 2002
Ford Motor Credit Company 1999 - 2001
GC Services 1998 - 1999
AMC LLC 1995 - 1998
GC Services 1992 - 1995
Skills
Law Enforcement..., Criminal Intelligence, Police Training, Criminal Investigations, Field Training Officer, Behavioral Interviewing, Interrogation Techniques, Dog Training, Animal Behavior, Dog Aggression, Clicker Training, Obedience, Creative Writing, Speech Writing, Technical Writing, Report Writing, News Writing, Training Delivery, Employee Training, Hands-on Training, Cold Calling, Sales Management, Team Management, Operations Management, Account Management, Call Center..., Human Resources, Employee Handbooks, Motivational Speaking, Sales Presentations, Sales Operations, Hiring Employees, Corporate Finance, Automotive Sales..., Social Media Marketing, Product Marketing, New Business Development, Acting Training, Voice Over, Theatrical Production, Community Theatre, Patrol, Management, Public Speaking, Policy, Training, Leadership Development, Organizational..., Team Leadership, Leadership
Education
University of Denver 2014 — 2017
Master's degree, Human Capital
University of South Florida 1989 — 1997
Bachelor of Arts (B.A.), Psychology
Tampa Catholic 1985 — 1989
ChemxWorks April 2014 - Present
GC Services April 2012 - March 2014
GC Services March 2011 - March 2012
GEICO December 2008 - February 2011
The University of Arizona August 2007 - October 2009
Skills
Account Management, Employee Training, Organizational..., Operations Management, Microsoft Excel, Financial Services, Human Resources, Analysis, Leadership, Management, Finance, Accounting, Budgets, Time Management, Sales, Accounts Payable, Portfolio Management, Customer Service, Risk Management, Market Research, Entrepreneurship, Insurance
Education
University of Arizona
Bachelor's degree, History
University of Phoenix
Master of Business Administration (M.B.A.), Accounting
University of Phoenix May 2008 - Present
GC Services February 2007 - May 2008
APX Alarm Security Solutions Inc. November 2005 - November 2006
Skills
Sales, Critical Thinking, Adobe Creative Suite, Microsoft Office, HTML, JavaScript, Interpersonal Skill, Customer Service, Product Marketing, Multi Tasking, Thrive in..., Graphic Design, Public Speaking, Training, Account Management, Delegation, Integrity, Work Ethic, Dependable Team Player, Soft Skills, Leadership, Technology, Performance, Cost Reduction..., Long-term Customer..., Customer Retention, Communication, Self-driven
Education
Western International University 2012 — 2014
Master of Business Administration (M.B.A.), Marketing, 3.97
University of Phoenix 2008 — 2012
Bachelor of Science (B.S.), Marketing/Web Design
GC Services April 2015 - Present
MullinTBG, a Prudential Financial company February 2012 - April 2015
The Reynolds and Reynolds Company October 2011 - January 2012
Associated Credit Union of Texas November 2008 - September 2011
Skills
Adobe Acrobat, InDesign, Dreamweaver, Photoshop, Illustrator, Maya, Final Cut Pro, Graphic Design, Advertising, Copywriting, Graphics, Social Media Marketing, Social Media, Social Networking, Photography, Microsoft Office
Education
University of Houston 2006 — 2010
Masters, Digital Media Studies
University of Houston 2004 — 2006
BA, Applied Design & Visual Art
Anthem, Inc. January 2013 - Present
Law Firm of O.J Lawal February 2010 - January 2013
Bargain Network Incorporated July 2005 - December 2009
GC Services June 2001 - May 2004
Skills
Negotiation, Risk Management, Microsoft Office, Financial Reporting, Billing, Auditing, Customer Service, Access, Excel, Word, Budgeting, Accounting, Customer Relations, Forecasting, Strategic Planning, Financial Planning, PowerPoint, Outlook, Budgets, Account Reconciliation, Finance, Invoicing, Microsoft Excel, Microsoft Word, Strategic Financial...
Education
University of Houston-Downtown 2015 — 2016
Bachelor of Business Administration (B.B.A.), Accounting
University of Houston-Downtown 2010 — 2012
Business, Finance
University of Houston-Downtown 2010 — 2012
Bachelor of Business Administration, Finance
Labor Ready September 2015 - Present
Contemporary HR Inc April 2015 - Present
Verizon FiOS January 2015 - March 2015
InZone Inc. August 2013 - October 2013
Empower Network, LLC August 2013 - October 2013
GC Services January 2013 - March 2013
UnitedHealth Group November 2011 - December 2012
Insphere Insurance Solutions July 2010 - July 2011
CFN Inc. 1999 - 2009
Skills
Medical Transcription, cold calling, presentations, Money handling, Customer Service, Management Work, Record keeping, Filing, Reports, Great Communication..., Team Worker, Organizational Skills, Communication Skills, Industry Knowledge, speedy typing, Good grammar skills, Grasp of medical..., Understanding of human..., Discretion, Dependability, Hospitality and Courtesy, Coping Skills, Work Ethic, Consideration, Numeracy, Oral Communication, Task planning and..., Complementary skills, Practical experience, Loyalty, Passion and enthusiasm..., Creativity, Good work ethics, Note Taking, Customer relations, Sales, Teamwork, Bookkeeping, Insurance, Management, Entrepreneurship
Education
University of Phoenix 2009 — 2014
MBA/HCM, Business Administration/Health Care Management
Universiy of Phoenix 2007 — 2009
B.S.H.A./LTC, Bachelors of Science Health Care Administration/Long-Term Care
University of Phoenix 2006 — 2007
A.A.B., Associates in the Art of Business
Pomona High School
GC Services March 2012 - Present
GC Services January 2001 - March 2012
GC Services November 1997 - December 2000
First Data Corporation November 1990 - October 1997
First Data Corporation January 1989 - January 1997
Skills
Leadership, Training, Operations Management, Call Centers, Human Resources, Management, Vendor Management, Program Management, Business Analysis, Process Improvement, Performance Management, Customer Service, Change Management, Interviews, CRM, Team Building, Coaching, Workforce Management, Leadership Development, Call Center Development, Call Center Management, Project Management, Quality Assurance, Analysis, Outsourcing, Microsoft Office, Budgets, Microsoft Excel, Microsoft Word, OFFICE 365, Customer Support, Customer Satisfaction, Customer Retention, Customer Care, Call center start-up
Education
University of Phoenix 2004 — 2008
Doctorate, Organizational Management, GPA 3.96
University of Arizona 1994 — 1997
Master, Information Systems, GPA 3.62
University of Arizona 1985 — 1989
Bachelor of Science, Business Administration
Research Analysis and Maintenance Inc August 2010 - July 2011
Research Analysis and Maintenance 2010 - 2011
Automated Precision Technology March 2010 - November 2010
Automated Precision Technology March 2010 - November 2010
GC Services February 2009 - August 2009
Eagle Group International June 2008 - October 2008
Eagle Group International June 2008 - October 2008
FPL Foods LLC January 2008 - June 2008
Research Analysis and Maintenance March 2006 - December 2007
Northrop Grumman June 2006 - October 2007
Education
University of Phoenix 2010 — 2014
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
Maryvale High School 1999 — 2001
High School Diploma, General Studies
Auto-Owners Insurance April 2014 - Present
TMX Finance July 2011 - April 2014
SunTrust Bank October 2009 - February 2011
Bank of America November 2004 - October 2009
GC Services 2003 - 2003
Skills
Loans, Banking, Sales, Consumer Lending, Mortgage Lending, Cash Management, Cross Selling, Financial Services, Insurance, Refinance, Microsoft Office, Microsoft Word, Microsoft Excel, Relationship Management, Customer Service, Loan Origination, Retail Banking, Credit, Internal Audit, Compliance, Claims Handling, Claims Management, Electronic Payment..., Customer Satisfaction
Education
University of Central Arkansas 2001 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration
Frontenac Bank January 2011 - Present
Western Union Financial Services June 2008 - December 2010
Western Union Financial Services January 2006 - June 2008
Western Union Financial Services February 2003 - January 2006
PEOPLE'S BANK & TRUST September 2001 - March 2002
GC Services October 2000 - September 2001
SUPERMARKET OF SHOES January 2000 - October 2000
Skills
Call Center, Employee Training, Process Improvement, Banking, Customer Service, Customer Experience, Training, Customer Satisfaction, Team Leadership, Vendor Management, Quality Assurance, Financial Services, Coaching, Credit, Call Centers, Management, Business Analysis, Team Building, Operations Management, Team Management, Performance Management, Strategy, Teamwork, Testing, Software Documentation, Change Management, Relationship Management, Leadership, Financial Analysis, CRM, Microsoft Office, Business Process, Project Management, Outsourcing, Analysis, New Business Development, Sales, Time Management, Business Process..., Negotiation, Cross-functional Team..., Strategic Planning, Business Development, Program Management, Google Apps
Education
University of Phoenix 2008 — 2010
Business Administration and Management, General
Konica Minolta Business Solutions U.S.A., Inc. February 2012 - Present
Canon Business Solutions February 2009 - February 2012
LDI May 2008 - February 2009
Danka Office Imaging March 1997 - May 2008
GC Services January 1993 - March 1997
Agency Rent a Car 1988 - 1993
Education
University of Massachusetts, Amherst 1984 — 1988
BS, Management
Apeiron Review August 2014 - Present
Elsevier's Gold Standard October 2014 - July 2015
NoisePorn May 2014 - January 2015
Ultramatics July 2014 - September 2014
GC Services August 2013 - February 2014
University of South Florida November 2010 - May 2013
University of South Florida August 2010 - May 2011
Skills
Blogging, Press Releases, Social Media, Public Relations, Public Speaking, Marketing, Research, Content Management, Customer Service, Publications, Sales, Internal Communications, Critical Thinking, Telephone Skills, English, Editing, Creative Writing
Education
University of South Florida 2009 — 2013
Bachelor's Degree, Creative Writing, Magna Cum Laude
Schlumberger August 2015 - Present
Schlumberger May 2015 - July 2015
NExT Schlumberger June 2013 - April 2015
Program for Excellence in Selling August 2012 - May 2013
GC Services September 2011 - June 2012
C.J. Permits June 2003 - February 2009
Skills
Series 63, Client Relationship..., Financial Statements, Accounts Receivable, Accounts Payable, Account Reconciliation, Organizing, Sales, Management, CRM, Sales Operations, Leadership, Training, Marketing, Selling, Project Management, Sales Process, Customer Service, Microsoft Excel, Team Leadership, Microsoft Office, Salesforce.com, Time Management
Education
University of Houston, C.T. Bauer College of Business 2009 — 2013
Bachelor of Business Administration, Double Major: Finance & Marketing, Graduated
University of Houston
2 years of study in each, Mechanincal Engineering and Construction Management
Desert Pro Commercial Cleaning LLC November 2008 - Present
GC Services February 1999 - June 2008
OSI Collection Services February 1990 - January 1999
Capital Credit and Collections January 1984 - January 1989
Skills
Strategic Planning, Team Building, Start-ups, Program Management, Time Management, Retail, Small Business, Operations Management, New Business Development, Entrepreneurship, Contract Negotiation, Leadership, Coaching, Negotiation
Education
University of Illinois at Chicago 1977 — 1980
none, Engineering
Infosys May 2015 - July 2015
Multiple August 2014 - June 2015
Matrix at Gulfstream Marine September 2014 - November 2014
GC Services June 2014 - July 2014
Pointsmith April 2013 - April 2014
Broadsource Consulting at Pointsmith July 2012 - April 2013
experis at Boardwalk Pipelines June 2010 - July 2012
Merkle October 2008 - January 2009
Avanade October 2006 - March 2008
Avanade at JB Hunt February 2008 - February 2008
Skills
SSIS, SSRS, Microsoft SQL Server, Databases, T-SQL, Data Warehousing, SQL, Database Design, C#, Database Administration, SQL Tuning, Requirements Analysis, Project Management, Procedure Development, Data Warehouse..., ETL, Data Modeling, Visio, Strategic Planning, HTML, Business Intelligence, Microsoft Office, DTS, Erwin, OLAP, Data Migration, PL/SQL, Disaster Recovery, Access, Visual Basic, Analysis Services, Dimensional Modeling, SQL Server Management..., Visual C#, MS Project, DB2, Team Leadership, Business Process Design, Business Process..., Ant, GIS, Needs Analysis, NAnt, Visual Studio Team..., IT Infrastructure Design, PODS, PipeLine Open Data..., Microsoft Office (all..., Windows Sharepoint..., SharePoint Services 3.0
Education
University of Phoenix-Maryland Campus 1991 — 1993
Bachelor's degree, Electrical, Electronic and Communications Engineering Technology/Technician, A+
Texarkana Vocational College 1982 — 1984
Ceritficates of Completion, Database Programming/ Development, A
Atlanta High School 1981 — 1984
Diploma, Honors/Regents High School/Secondary Diploma Program, A+
Better Homes and Gardens Real Estate Gary Greene 2013 - Present
Multiple Health Care Brands May 2012 - Present
High Island Health December 2005 - May 2012
GC Services November 1992 - October 2005
Skills
Client Relationship..., New Business Development, Problem Solving, Client Services, Account Management, Key Account Management, Product Management, Promotions, Product Launch, Banking Operations, Product Development, Customer Relations, Credit Cards, Project Management, Law Office Management, Public Speaking, Coaching, Operations Management, Real Estate Negotiation, Office Management, Building Relationships, Trade Shows, Customer Service, Team Building, Team Management, B2B, Sales Support, Sales Operations, Real Estate Transactions, CRM, Sales Management, Recruiting, Core Banking, Financial Services, Marketing, Contract Negotiation, First Time Home Buyers, Residential Homes, Home Staging, Real Estate, Sales, Management, Training
Education
University of Houston
Business Administration, Management and Operations
Sherwin Williams June 2013 - Present
Merrill Lynch October 2012 - April 2013
GC Services June 2012 - October 2012
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Negotiation, PowerPoint, Strategic Planning
Education
Universidad del Zulia 2004 — 2009
Bachelor's Degree, Economics
Google October 2011 - Present
GC Services 2009 - 2010
Walmart August 2007 - September 2009
Skills
Customer Service, Healthcare, Third Party Collections, Tax Preparation, Cashiering, Loan Officers, Microsoft Word, PowerPoint
Education
University of Phoenix 2011 — 2013
Associate Degree, Health/Health Care Administration/Management
Seattle Vocationa
Certification, Computer Programming/Programmer, General
Vinson Mortgage Group 2013 - 2015
Vinson Mortgage Group 2013 - 2015
Granny8 Mortgage December 2009 - March 2014
USA Mortgage November 2007 - December 2009
Wells Fargo July 2002 - April 2007
HSBC June 1998 - June 2002
GC Services February 1997 - May 1998
Skills
Mortgage Lending, FHA, Refinance, Mortgage Banking, Loans, VA loans, Loan Origination, Residential Mortgages, USDA, Credit, FHA financing, Reverse Mortgages, Certified Mortgage..., Banking, Government Loans, Sales
Education
University of Missouri-Saint Louis 1992 — 1997
Bachelor's Degree, Psychology / Biology
University of Missouri-Saint Louis 1992 — 1997
Writing Certificate, English
GC Services September 2015 - Present
Breakthrough Basketball 2013 - Present
Goodwill Industries December 2014 - May 2015
Tucson YMCA June 2013 - June 2014
Christian Home Educators of Tucson - Southeast August 2013 - May 2014
La Paloma Academy March 2014 - April 2014
River of Life Christian School November 2010 - February 2014
Arizona Interscholastic Association August 2010 - February 2014
Tucson Unified School District (TUSD1.org) August 2013 - October 2013
Skills
Stand-up Comedy, Basketball Coaching, Economics, Public Speaking, Writing, Basketball, Athletic Training
Education
University of Arizona 2010 — 2012
Bachelor of Arts (BA), Economics
Centene Corporation May 2015 - Present
Webster University March 2003 - June 2015
Daugherty Business Solutions September 2013 - May 2015
TriZetto Provider Solutions November 2009 - September 2013
SyllogisTeks May 2009 - November 2009
Stuart Maue June 2005 - May 2009
United States Court of Appeals November 1998 - June 2005
BJC HealthCare May 1994 - November 1998
LDDS/Metromedia Communications 1992 - 1994
GC Services 1991 - 1992
Skills
Visual Studio, XML, Web Services, Agile Methodologies, Microsoft SQL Server, C#, .NET, Databases, ASP.NET, SQL, SharePoint, Software Development, Web Applications, JavaScript, AJAX, SOA, T-SQL, SDLC, WCF, Scrum, OOP, UML, VB.NET, TFS, REST, CSS, C++, Application Development, IIS, Visual Basic, Java, Unix, ASP, Linux, Microsoft Office, XHTML, Analysis, Oracle, LINQ, HTML, jQuery, PL/SQL, PHP, Visio, MySQL, Maven, Eclipse, HTML5, WebSockets, Git
Education
Webster University 1999 — 2001
Master of Arts, Computer Resources and Information Management
University of Missouri-Saint Louis 1988 — 1995
Bachelor of Science, Business Administration
GEMS Education May 2014 - January 2015
SPX Corporation June 2013 - March 2014
Schlumberger July 2012 - April 2013
Siemens April 2007 - May 2012
GC Services 2005 - 2007
Exel Logistics (Now a DHL company) 2003 - 2005
Nortel Networks 1997 - 2002
Skills
Integration, Internal Controls, Accounting, US GAAP, Financial Reporting, Management, Financial Analysis, Sarbanes-Oxley Act, Finance, Forecasting, Business Process..., Process Improvement, Account Reconciliation, Business Strategy, Leadership, Managerial Finance, Financial Audits, SAP
Education
University of Central Oklahoma
Bachelor of Science (BS), Accounting
Caribbean High School
GC Services July 2013 - Present
Global Contact Services June 2011 - May 2013
Global Contact Services October 2009 - June 2011
Global Contact Services July 2008 - October 2009
Skills
Inbound Marketing, Customer Service, Call Center, Customer Satisfaction, Telemarketing, Microsoft Office, Inventory Management, Operations Management, Retail, Microsoft Excel, PowerPoint, Adobe Creative Suite, Account Management, Supervising, Marketing Communications, Management, Sales, Microsoft Word, Call Centers, Team Building, Team Leadership, Teamwork, Teaching, Team Management, Compliance, New Hire Orientations, New Hire Training, Mentoring New Hires, Strategic Planning, Staff Development, Troubleshooting, Coaching, Customer Retention, Program Management, Customer Experience, Workforce Management, Sales Management, BPO, Contact Centers, Performance Management, Process Improvement, Human Resources, CRM, Outsourcing, Call Center Development, Training, Recruiting, Vendor Management, Customer Acquisition, Hiring
Education
University of Phoenix 2012 — 2014
Associate's degree, Business Administration and Management, Generala
Ohio Center for Broadcasting 2006 — 2007
Attained credit towards the completion of a degree in broadcasting.
Buffalo High School 1990 — 1994
High school diploma
GC Services, L.P January 2010 - Present
GC Services October 2006 - Present
GC Services, L.P October 2006 - January 2010
New Century Mortgage Corp March 2006 - October 2006
Risk Management Alternatives, Inc. May 1995 - September 2005
Risk Management Alternatives July 1986 - September 2005
Risk Management Alternatives, Inc July 1986 - September 2005
Education
University of Phoenix 2011 — 2012
MBA, Business Adminstration
University of Houston
Bachelors of Business Administration, Computer Information Systems
University of Phoenix – West Campus
Masters Business Administration
Tim Ellison Insurance February 2013 - Present
Altair Global July 2014 - June 2015
Cartus Corporation (formerly Primacy Relocation) August 2001 - November 2012
3Re.com March 2000 - January 2001
Texaco Natural Gas June 1991 - March 2000
GC Services September 1989 - January 1991
Dunbar and Company September 1986 - September 1989
Skills
Databases, HTML, Programming, Business Analysis, Access, Process Improvement, Business Intelligence, Analysis, SQL, SDLC, Project Management, Data Analysis, Microsoft Excel, Six Sigma, Testing, Web Development, Quality Assurance, C#, Team Leadership, OpenInsight, NoSQL, Multivalue Programming, Advanced Revelation, Pick Programming, Microsoft Access, Health Insurance, Dental Insurance, Dental/Vision/Hearing..., Life Insurance, Microsoft Office, Microsoft Word
Education
Union University 2006 — 2008
MBA, Business
University of Arkansas at Fayetteville 1979 — 1981
B.A., Math
Raj's Gardening Services February 2012 - Present
The Modesto Bee 2006 - 2008
Cypress Professional Services April 2004 - September 2004
GC Services May 2002 - March 2003
Regent Court May 1999 - May 2002
Skills
Microsoft Word, 10 Key, Answering Phones, Medical Terminology, ICD-9, Telephone Skills, Critical Thinking, Process Scheduler, Medical Billing, Filing, Outlook
Education
University of Phoenix 2007 — 2011
Bachelor of Science (B.S.) Business Managment, Business Administration and Management, General
JPMC 2011 - Present
GC Services September 2001 - August 2011
Quality & Reliable Services November 1993 - June 2001
Skills
Fully Bilingual..., Computer/Technical..., Customer Service, Data Entry, Collections, Recruiting, Development & delivery..., Quality Management, Team-oriented, Problem Solving, Self-driven, Typing, Management, Microsoft Excel, Teamwork, Leadership, Microsoft Office, Process Improvement, Team Building, Marketing Strategy, Public Relations, Public Speaking, Sales, Social Media, Strategic Planning
Education
University of Puerto Rico 1995 — 2001
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Manuela Toro Morice High School 1991 — 1994
High School Diploma, Business/Commerce, General
Stanley Associates , Inc October 2009 - Present
Fedex/Kinkos Office August 2007 - June 2011
Momentum Worldwide May 2011 - May 2011
Stanley Associates INC October 2009 - August 2010
Fedx/Kinos Office August 2008 - October 2009
Onshore Technology Services September 2007 - July 2008
St. Louis City Public Schools January 2003 - September 2007
St. Louis City Public Schools April 1998 - January 2003
GC Services August 1997 - April 1998
Education
Webster University 2004 — 2006
Master of Arts, International Business
University of Missouri-Saint Louis 2001 — 2003
University of Missouri-St.Louis 2001 — 2003
Bachelor of Science, Management Information Systems
DTCC September 2012 - Present
Community Tampa Bay June 2008 - September 2012
University of South Florida Health January 2012 - May 2012
Latin American Student Association April 2010 - April 2011
Cuban American Student Association August 2009 - May 2010
National Hispana Leadership Institute (NHLI) 2009 - 2009
GC Services June 2007 - August 2007
Skills
Microsoft Office, Customer Service, Research, Budgeting, Administration, MySQL, JavaScript, Web Intelligence, Report Generation, English, COBOL, Budgets, Event Planning, Microsoft Excel, Community Outreach, Social Media, Leadership, Strategic Planning, Project Planning, Program Management, Databases, Social Networking, Public Speaking
Education
University of South Florida 2007 — 2012
Bachelor of Science (B.S.), Management of Information Systems
Lake Gibson Sr. High School. 2004 — 2007
High School Diploma
G.C. Services September 2013 - March 2014
Tradewinds February 2012 - September 2012
Mcdonalds March 2005 - November 2011
Sizemore Inc October 2009 - January 2010
Skills
Customer Service, Microsoft Word, Social Media, Cashiering, Filing, Microsoft Office, Teamwork, Time Management, Customer Satisfaction, Food, Restaurants, Interviews, Inventory Management, Medical Terminology, Medisoft, Clinical Skills, Pharmacology, Anatomy, Physiology, EHR, CPR Certified, Phlebotomy, EKG, Throat Cultures, Urinalysis
Education
Branford Hall Career Institute-Southington Campus 2014 — 2015
Medical/Clinical Assistant, 3.6
Branford Hall Career Institute-Southington Campus 2014 — 2015
Medical/Clinical Assistant
GC Services July 2014 - Present
GC Services January 2002 - July 2014
Skills
Credit Cards, Process Improvement, Financial Analysis, Analysis, Credit, Business Analysis, Finance, Vendor Management, Risk Management, Financial Services
Education
Thiel College 1997 — 2000
Business, Communication
Owego Free Academy 1995 — 1997
Station Four April 2015 - Present
Payspan October 2014 - Present
Army National Guard June 2010 - Present
Ignite by Adecco May 2014 - August 2014
KYN - Jacksonville January 2014 - May 2014
Starbucks August 2011 - January 2014
Computer Geek on Demand January 2010 - January 2014
GC Services January 2009 - January 2010
Bank of America July 2007 - January 2009
Skills
Ruby on Rails, HTML 5, HAML, JavaScript, Node.js, jQuery, CSS3, SASS, C++, Ruby, Java, Heroku, Git, PostgreSQL, SQL, PHP, Web Development, Project Management, Project Planning, Team Building, Team Leadership, Teamwork, Communication, Leadership Development, Leadership, Customer Service, Troubleshooting, Microsoft Office, Management, Operations Management, Strategic Planning, Program Management, Security, VPN, Firewalls, Software Installation, Information Technology, Cisco Routers, Software Documentation, System Administration, Time Management, Analysis, Training, Networking, Risk Management, Telecommunications, Social Networking, Computer Hardware, CompTIA, Military
Education
University of North Florida 2011 — 2014
Bachelor's degree, Information Technology
Florida State College of Jacksonville 2006 — 2008
Associate's degree, Finance, General
GC Services July 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Java
Education
University of Louisiana at Lafayette 2010 — 2014
Bachelor of Science (BS), Public Health Education and Promotion
GC Services June 2012 - Present
University of Houston September 2010 - June 2012
TSA May 2007 - October 2011
MK Mueller/8 to Great August 2005 - May 2006
Skills
Microsoft Word, Microsoft Excel, Captivate, Microsoft PowerPoint, Articulate Studio, Articulate Storyline
Education
University of Houston 2010 — 2012
Master, Human Resource Development
University of Houston 2007 — 2009
Bachelors of Science, Consumer Science and Merchandising
University of Phoenix May 2009 - December 2010
Engineering September 2008 - May 2009
GC Services October 2007 - September 2008
Defense Commissary Agency October 2004 - December 2004
AAFES Power Zone May 2004 - August 2004
US Army May 2002 - August 2003
Skills
Computers, Accounts Payable, Sports, Basketball, College Basketball, Basketball Coaching, Business, Communication, Fitness, Account Executives
Education
University of Phoenix 2009 — 2010
Master of Business Administration (MBA)
University of Phoenix 2009 — 2010
Master, Business Administration
University of Dubuque 2003 — 2007
Bachelors, Business Administration
University of Dubuque 2003 — 2007
Bachelor's Degree, Business Administration
Kansas State University Foundation July 2009 - Present
Kansas State University Foundation September 2008 - July 2009
Renewdata Corporation October 2005 - January 2008
GC Services May 2003 - October 2005
West Corporation January 1999 - April 2003
Mutual of Omaha Insurance January 1980 - December 1998
Education
University of Nebraska at Omaha 1980 — 1984
BS, Business Information Systems
Cruz Advance Medicine LLC June 2014 - Present
Accounting Plus Fix Ur Credit February 2003 - Present
Cruz Advance Medicine PSC February 2009 - May 2014
H&R Block October 2008 - April 2010
GC Services July 2007 - December 2008
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Strategic Planning, Accounting, Customer Service, Public Speaking, QuickBooks, Negotiation, Budgets, Financial Analysis, Financial Reporting, Research, Bookkeeping, Payroll, Contract Negotiation, Invoicing, Accounts Payable
Education
University of Puerto Rico School of Medicine 2011 — 2013
Master in MHSA, Hospital Administration
American University 1985 — 1987
Bachelor, Accounting/Business
Edgewater Financial Services July 2014 - Present
GC Services August 2010 - Present
Receivable Management Services May 2008 - July 2010
Loma Catalina LLC February 2007 - April 2008
Peridot Security May 2006 - February 2007
Aerotek January 2006 - May 2006
Intuit Corporation September 2005 - January 2006
Aerotek May 2005 - September 2005
United States Navy October 2000 - October 2004
Skills
Call Centers, Testing, Customer Service, Analysis, Leadership, Management, Access, Training, Project Planning, Troubleshooting, Vendor Management, QuickBooks, Invoicing, Technical Support, Physical Security, Security, Process Improvement, Human Resources, Visio
Education
University of Phoenix 2006 — 2009
Bachelors of Science, Information Technology
Robert Half Finance & Accounting April 2014 - Present
Matrix Care December 2011 - March 2014
Black & Veatch September 2011 - December 2011
TURCK Inc. October 2010 - September 2011
Beaver Street Fisheries February 2007 - September 2010
University of North Florida May 2005 - December 2006
GC Services June 2002 - May 2005
Skills
Accounts Payable, Account Reconciliation, Accounting, Accounts Receivable, Journal Entries, Variance Analysis
Education
University of North Florida - College of Business Administration 2005 — 2006
Bachelor of Business Administration, Accounting
University of Wisconsin-Superior 1996 — 2001
Bachelor of Arts Degree, English and Political Science
Dexisive March 2014 - Present
Technatomy Corporation May 2013 - February 2014
Creative Computing Solutions, Inc (CCSi) July 2012 - April 2013
Creative Computing Solutions, Inc (CCSi) January 2010 - July 2012
Creative Computing Solutions, Inc (CCSi) February 2006 - February 2010
L-3 Communications 2004 - 2006
Lockheed Martin Information Technology - formally ACS May 1995 - February 2004
Affiliated Computer Services, Government Solutions, Inc. May 1995 - January 2002
GC Services June 1986 - May 1995
Skills
Program Management, PMP, PMO, MS Project, Government, Business Analysis, Earned Value Management, Process Improvement, Change Management, Project Planning, Project Portfolio..., ITIL, Financial Analysis, Budgeting, Planning, Scheduling, Business Management, Government Contracting, Visio, SharePoint, Access, Analysis, Portfolio Management, PowerPoint, Excel, Customer Relations, Management, Project Management, Policy, Strategy, Integration, Leadership, Budgets, Governance, Microsoft Project
Education
University of Maryland University College 1994 — 1995
University of Missouri-Saint Louis 1978 — 1984
BS, Finance, MIS
EPCO, Inc. September 2009 - Present
Idea Integration March 2008 - September 2009
GC Services December 2002 - March 2008
PROS Revenue Management May 2000 - November 2002
Compaq January 1998 - April 2000
Skills
Management, Project Management, Budgets, Strategy, Leadership, Process Improvement, Software Project..., Business Development, Disaster Recovery, Business Analysis, SharePoint, PMO, Time Management, PMP, SDLC, Requirements Analysis, Healthcare, Information Technology, Software Development, Supply Chain, Visio, SQL, Agile Methodologies, Manufacturing, MS Project, Consulting, Finance, Airlines, Integration, Business Process, Business Process..., Software Documentation
Education
University of Houston, C.T. Bauer College of Business 1994 — 1997
BBA
Avis Budget Group April 2014 - Present
Avis Budget Group April 2008 - March 2014
MAP Communications July 2005 - July 2007
GC Services March 2001 - September 2004
Simply Fashions 1996 - 2001
Skills
Management, Call Center, Customer Satisfaction, Team Leadership, Leadership, Forecasting, Customer Service, Performance Management, Customer Experience, Training, Coaching, Teamwork, Call Centers, Analysis
Education
Bryant and Stratton College Online 2010 — 2013
Bachelor of Business Administration (BBA), Management
Tidewater Community College 1991 — 1994
Associate, Business Management
Tropicana Properties August 2014 - Present
DIRECTV September 2013 - August 2014
GC Services January 2009 - August 2012
U.S. Navy Reserves June 2009 - September 2011
United States Navy August 2004 - October 2008
Skills
Customer Service, Sales, Logistics, Navy, Microsoft Office, Troubleshooting, Computer Hardware, Microsoft Word, PowerPoint, Windows 7, Computer Repair, Customer Satisfaction, Data Entry, Access
Education
University of Phoenix 2009 — 2013
Bachelor Degree of Science in Business, Concentration in Administration
Protect America, Inc August 2008 - August 2010
GC Services December 2004 - August 2008
Turkey Creek Junior Academy September 2004 - December 2004
1/364th Regt. Family Readiness Program, Fort Lewis, WA April 2001 - November 2003
Humancraft November 2000 - June 2003
Nisqually Pines Community August 1995 - March 1998
Skills
Customer Service, Outlook, Microsoft Word, Microsoft Office, Customer Experience, Microsoft Excel, Leadership, PowerPoint, Team Building, Skip Tracing, Customer Service..., Data Entry
Education
University of Phoenix 2008 — 2011
Bachelors Degree, Pending
University of Phoenix
Associates Degree AAFB degree, Business Administration, Management and Operations
home April 2013 - Present
GC Services May 2012 - April 2013
Carl R Darnall Army Medical Center 2011 - 2012
USAG Chaplain Office February 2010 - February 2011
Department of Defense August 2009 - January 2010
DoDDS Mannheim Elementary School August 2009 - January 2010
Albany Youth Opportunity August 2003 - July 2004
Trinity Metropolitan Baptist Church May 2002 - July 2004
Skills
Microsoft Network, Microsoft Excel, Coordinators, Administrative..., Office Management
Education
Albany Technical College 2003 — 2003
GED, General Education
University of Phoenix
New Braunfels, TX 2012 - 2014
Aqualis Partners, LLC 2005 - 2012
HP/Compaq 2002 - 2005
Arthur Andersen 2001 - 2002
Sapient 1999 - 2001
Oracle Corporation 1997 - 1999
CAP Gemini 1993 - 1997
GC Services 1989 - 1993
Computer Sciences Corporation 1986 - 1989
Raymond International 1981 - 1986
Skills
Consulting Practice..., Program / Project..., Commercial Software..., IT Organization..., IT Long-range Planning, Managing and..., Defining business and..., Program Management...
Education
University of Houston
BBA / MIS
Consultant / Reimbursement Professional October 2013 - Present
Preferred Homecare / Lifecare Solutions October 2012 - September 2013
Apria Healthcare May 2011 - August 2012
Apria Healthcare October 2009 - May 2011
Apria Healthcare January 2007 - October 2009
DaVita January 2000 - January 2007
AEI Music Network Inc. January 1991 - January 2000
GC Services January 1979 - January 1991
Skills
Outsourcing, Management, Business Process..., Managed Care, Customer Satisfaction, Strategic Planning, Cross-functional Team..., Program Management, Medicaid, Team Building, Operations Management, Sales, HIPAA, Customer Service, Policy, Performance Management, Healthcare Management, Hospitals, Medical Billing, Product Development, Change Management, Healthcare Consulting, Leadership, Procurement, EHR, Budgets, Revenue Cycle Management, Marketing, Coaching, Accounts Receivable, Healthcare Industry, Business Process, Employee Benefits, Process Improvement, Auditing, Troubleshooting, P&L Management, Purchasing, Home Care, EMR
Education
University of Washington 1996 — 1997
The Management Program, Organizational Leadership
University of Oregon 1975 — 1979
Bachelor of Arts (BA), Political Science
Nijenrode Business Institute 1977 — 1978
International Business Degree, International Business
Global Cash Card August 2013 - Present
Global Cash Card September 2009 - Present
rapid! PayCard June 2007 - August 2009
InComm 2003 - June 2007
Venus August 2002 - November 2003
T-Mobile September 1998 - August 2002
ECI Telecom 1997 - 1998
OSI 1997 - 1997
GC Services 1997 - 1997
Interactive Performance 1996 - 1997
Skills
Customer Service, Customer Relations, Strategic Planning, Account Management, Call Center, Negotiation, Team Building, Sales Management, Vendor Management, Operations Management, Contract Negotiation, Process Improvement, New Business Development, Change Management, Contract Negotiations, PowerPoint, Business Strategy, Word, Payroll, Call Centers, Risk Management, Lead Generation, Customer Retention, Employee Benefits, Strategy, Training, Business Development, CRM, Leadership, Start-ups, Recruiting, Strategic Partnerships, Management, Outsourcing, Selling, Sales, Salesforce.com, Project Management, Telecommunications, Mergers & Acquisitions, Coaching, Customer Experience, Talent Acquisition, Program Management, Employee Relations, Finance, Marketing, Social Media, Paycards, Public Speaking
Education
University of North Florida 1993 — 1995
Bachelor of Arts, Political Science
$1.99 World Superstore May 2015 - Present
FedEx Ground June 2015 - Present
Universal Sewing Supply September 2014 - Present
Smarty Had A Party! July 2011 - September 2013
UPS September 2004 - March 2013
TWO MEN AND A TRUCK® - St. Louis July 2007 - June 2008
GC Services October 2002 - May 2003
McDonald's Corporation January 2001 - October 2001
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Shipping, Inventory Management, Inventory Control
Education
University of Missouri-Saint Louis 2007 — 2008
Business Administration and Management, General
Invesco May 2013 - Present
GC Services July 2011 - May 2013
Bowman Systems October 2008 - April 2011
Skills
Databases, Business Objects, Microsoft SQL Server, SQL, Microsoft Office, Troubleshooting, Microsoft Excel, C#, Crystal Reports
Education
University of Louisiana at Lafayette
Bachelor, Management of Information Systems
General Board of Pension and Health Benefits June 2014 - Present
General Board of Pension and Health Benefits July 2012 - June 2014
General Board of Pension and Health Benefits May 2011 - July 2012
Publix Super Markets Inc May 2006 - January 2011
GC Services April 2003 - May 2006
Merck-Medco February 2002 - April 2003
Skills
Customer Service, Microsoft Excel, Microsoft Word, Training, Outlook, Access, Leadership, Microsoft Office, Time Management, Customer Satisfaction, Benefits Administration, Research, Windows, Invoicing, Sales, Purchasing, Balance, PowerPoint, Data Entry, Human Resources, Call Centers, Process Improvement, Administrative..., Editing, ACD, Call Center, SAP, OmniPlus, OMNI
Education
University of South Florida 2007 — 2009
Bachelors, Science General Business Administration
Polk State College 2004 — 2006
Associates of Arts, Business Administration
Sears Holdings Corporation May 2014 - Present
The Connection April 2012 - May 2014
American Water June 2011 - December 2011
Charter Communications 2008 - 2011
Charlton 2006 - 2008
Comcast 2003 - 2006
GC Services 2001 - 2003
APAC Customer Services 1998 - 2001
MCI 1996 - 1998
Skills
Process Improvement, Customer Satisfaction, Call Center, Customer Retention, Workforce Management, Operations Management, Contact Centers, Leadership Development, BPO, Broadband, Strategic Planning, Telecommunications, Call Centers, Coaching, Customer Service, Sales, Outsourcing, Leadership, Team Building, Account Management, Sales Management, Management, Customer Experience, Employee Relations, Inbound Marketing, Human Resources, Budgets, Avaya, Forecasting, Call Center Development
Education
University of Iowa 1986 — 1989
BBA
University of Chicago
Chevron August 2013 - Present
Intertek Caleb Brett January 2012 - August 2013
NCI Building Systems January 2011 - January 2012
Universal Weather and Aviation June 2010 - January 2011
GC Services April 2006 - March 2010
Hewitt Associates, LLC 2004 - 2006
Hewitt Associates 2002 - 2004
Hewitt Associates 2000 - 2002
American General Financial Services 1999 - 2000
Skills
SDLC, Visio, Business Analysis
Education
University of Houston
BS, Information Technology
The Bartech Group February 2012 - Present
Mediacom Communications August 2009 - February 2012
2011 Iowa SHRM State Conference January 2010 - June 2011
2009 Iowa SHRM State Conference April 2009 - January 2010
Perot Systems January 2008 - February 2009
Ensemble Chimes Global September 2006 - January 2008
RuffaloCODY February 2003 - August 2006
GC Services 2001 - 2002
McLeod USA 2000 - 2001
GE Capital 2000 - 2000
Skills
Applicant Tracking..., Talent Acquisition, Recruiting, Vendor Management, Third Party Vendor..., Social Media Marketing, Coaching, College Recruiting, HR Consulting, Screening Resumes, Sourcing, Technical Recruiting, Internet Recruiting, Temporary Staffing, Temporary Placement, Consulting, Account Management, HRIS, Workforce Planning, HR Policies, Human Resources, Onboarding, Taleo, Resume Writing, Talent Management, Staffing Services, Employee Engagement, Interviews, Recruitment Advertising, Strategic Sourcing, Benefits Negotiation, Training, Personnel Management, Contract Recruitment, New Hire Orientations, Hiring, Leadership, Staff Augmentation, Management, Screening, Executive Search
Education
University of Iowa 1987 — 1991
BA, English Language and Literature/Letters
University of London 1990 — 1990
Study Abroad, English
Meredith Junior High
Santander Consumer USA Inc. July 2014 - Present
Santander Consumer USA Inc. June 2010 - June 2014
Santander Consumer USA Inc. July 2006 - May 2010
GC Services December 2003 - February 2006
Skills
Credit, Finance, Financial Analysis, Customer Service, Risk Management, Management, Team Leadership, Call Centers, Loss Mitigation, Employee Training, Apple Certified Support..., Loss Prevention, Skip Tracing, Microsoft Excel, Negotiation, Business Analysis, Accounts Receivable, Microsoft Office, PowerPoint, Apple Certified, Banking, Leadership, Sales
Education
West Texas A&M University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Finance, Management, and Computer Information Systems, 3.75 GPA
University of North Texas 2003 — 2006
General Studies
GC Services
Skills
Microsoft Excel, Microsoft Office, Data Entry, Windows 7, Customer Service, Outlook, Customer Satisfaction, Software Documentation, Microsoft Word, Telephone Skills, Invoicing, Coaching, Human Resources
Education
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Human Resources Management and Services
Univerity of Phonix at El Paso TX 2010 — 2013
Bachelor of Applied Science (BASc), Human Resources Management and Services
Live Long Qigong September 2012 - Present
Benefits Administration / Service Industry / Business Turnaround June 2012 - Present
ADP March 2007 - June 2012
ADP December 2003 - March 2008
GC Services March 2000 - December 2003
Lason 1994 - 2000
Skills
Human Resources, Outsourcing, Leadership, Benefits Administration, Strategy, Employee Benefits, Employee Relations, CRM, Call Centers, Recruiting, Executive Management, BPO, Change Management, Management, Employee Engagement, Forecasting, Onboarding, Sales, Customer Service, Workforce Management, P&L Management, Leadership Development, Business Process..., Vendor Management, Team Building, Mergers & Acquisitions, Program Management, Performance Management, Strategic Planning, Analysis, Customer Satisfaction, Budgets, New Business Development, Operational Efficiency, Maintaining Strong..., Contract Management, Strategy Development, Client Retention, Human Capital Management, Offshore Management, Multiple Sites, Business Turnaround, Sales Presentations, Tai Chi Chuan, Mindfulness Meditation, Customer Retention
Education
Tulane University
MBA Certificate, Business Administration
Monsanto Company August 2014 - Present
Monsanto January 2013 - Present
Shred-it August 2012 - December 2012
Ryder October 2011 - August 2012
Rainbow Deals January 2006 - August 2012
GC Services April 2007 - July 2011
World Trade Center-Saint Louis November 2010 - December 2010
World Trade Center-Saint Louis September 2010 - November 2010
Skills
Sales, PowerPoint, Microsoft Excel, Access, Microsoft Word, Spanish, Outlook, Constant Contact, Social Media, Customer Service, Marketing, Event Planning, Leadership, Microsoft Office, Research, Public Speaking, Cold Calling, CRM, Sales Operations, Management, Sales Process, Networking, Project Planning
Education
University of Missouri-Saint Louis 2009 — 2011
Bachelors of Science, International Business, Marketing, Minor in Spanish
Costa Rican Language Academy 2010 — 2010
Spanish
Saint Charles Community College 2007 — 2009
Associates of Arts, General
Pex Bar and Bites, LLC December 2013 - Present
Lowe's Home Improvement March 2011 - June 2014
Sierra Nevada Job Corps 2010 - 2011
GC Services 2005 - 2009
Skills
Employee Relations, Onboarding, Performance Management, Benefits Administration, Human Resources, HRIS, Talent Management, Recruiting, HR Policies, New Hire Orientations, Employee Engagement, Succession Planning, Employee Training, Diversity & Inclusion, FMLA, Labor Relations, Workforce Planning
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA)
University of Phoenix 2006 — 2010
Bachelor of Science (BS) in Business Management, Business Administration and Management, General
The Firm of Johnson, Morgan & White November 2014 - Present
Dooley & Dooley, LLP January 2014 - Present
Szabo Associates January 2012 - February 2014
Dooley & Dooley, Inc. February 2000 - January 2012
Focus Receivables Management February 2010 - July 2011
GC Services 2007 - 2009
Client Services Incorporated 2004 - 2004
NCO Financial Services January 2000 - December 2002
Milliken & Michaels October 1995 - December 2000
Skills
Collection Training, Receivables Management, Skip Tracing, Management, Staff Development, Customer Service, Negotiation, Sales Management, Training, Sales Operations, Team Building, Sales Process, Sales, Lead Generation, Operations Management, Leadership, Call Centers, Process Improvement, Credit, Account Management, Customer Retention, New Business Development, Credit Cards, Forecasting, Finance, Contract Negotiation, Executive Management, Risk Management, Debt Collection
Education
Capella University 2011 — 2015
MBA, Business Administration
Truman State University 1991 — 1995
BA, Political Science
Fort Zumwalt South Sr. High School 1986 — 1990
TARDIS Systems, Inc. June 1980 - Present
ConocoPhillips July 2012 - July 2013
Encompass Medical September 2001 - January 2013
BP July 2008 - October 2011
ConocoPhillips January 2007 - May 2007
Abacus Foundation Repair January 2003 - July 2006
Ampco Safety Tools June 2001 - December 2005
GC Services July 2005 - November 2005
De La Rue Cash Systems January 2001 - July 2005
Dianon Systems November 2000 - January 2001
Skills
PowerBuilder, Unidata, VBA, Access, Excel, Microsoft Office, Sybase ASE, Energy Trading, Accounting, Inventory Management, Electronic Invoicing, Documentation, SQL, SQL Server, Programming, Databases, Business Analysis, Visual Basic, Analysis, Windows, Problem Solving, VB.NET, Crystal Reports, EDI, Database Design, C#, ERP, Word, Software Development, Customer Relations, Application Development, Data Analysis, Visual Studio, PowerPoint, Microsoft Excel, Microsoft SQL Server, Customer Service, Software Documentation, PPDM, System Administration, Visio, Integration, Unix, SharePoint, Microsoft Word, Business Intelligence, Process Improvement, Systems Analysis, Troubleshooting, IT Management
Education
University of Houston 1973 — 1976
BS, Elementary Education/Child Psych, 3.6
Memorial Sr. High School 1964 — 1967
High School
Electro Medical Systems December 2009 - Present
Modesto A Gomez April 2006 - February 2008
GC Services May 1999 - January 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Training, Coaching, Accounts Receivable, QuickBooks, Administrative..., Teamwork, Invoicing, Office Management, Accounts Payable, Supervisory Skills, Time Management, Call Centers, Inventory Control, Telephone Skills, Access, Data Entry, Travel Arrangements, Purchase Orders, SAP, Fax, Expense Reports, Invoice Processing, 10 Key, Office Administration, Hiring, Inventory Management, Medical Devices, Management, Microsoft Outlook, Process Improvement
Education
Western Governors University 2013 — 2018
Bachelor of Science (B.S.), Accounting
University of Phoenix 2012 — 2013
Bachelor of Science (B.S.), Accounting
International Business College 2004 — 2005
Certification, Administrative Assistant and Secretarial Science, General
Colliers International April 2015 - Present
AM Valuation Services December 2013 - March 2015
Fairway Independent Mortgage Corporation September 2011 - September 2013
L&G Mortgagebanc April 2009 - September 2011
GC Services August 2007 - February 2009
Community Equity Mortgage Corp. September 2005 - August 2007
DFC March 2003 - October 2004
Wells Fargo Home Mortgage December 2002 - March 2003
Barrington Mortgage Group March 2001 - December 2002
ING March 2000 - March 2001
Skills
Mortgage Lending, Loan Origination, Credit, Banking, Investments, Underwriting, Strategic Financial..., Selling, Mortgage Banking, Residential Mortgages, Real Estate, Financial Services, Loans, FHA, Refinance, Insurance, Investment Properties, USDA, FHA financing, VA loans, Reverse Mortgages, Certified Mortgage..., Mortgage Underwriting, Credit Analysis, Finance, First Time Home Buyers, Business Development, Commercial Mortgages, Commercial Lending, Construction Loans, Real Estate Financing, Mortgage Marketing, Referrals, Government Loans, Home Equity Loans, Debt Consolidation, Mortgage Servicing, Real Estate Economics, Loan Servicing, Loss Mitigation, Commercial Real Estate, HUD, Funding, Investors, Financial Structuring, Rates, Foreclosures, Home Equity Lines of..., REO, Consumer Lending
Education
University of Delaware 1992 — 1997
BSBA Finance, Engineering, Accounting, Economics, Statistics
Academy Sports + Outdoors July 2012 - Present
GC Services November 2010 - July 2012
Avanade March 2010 - October 2010
JPMorgan Chase February 1992 - May 2009
State Farm Insurance 1990 - 1992
Skills
Business Intelligence, Enterprise Software, ERP, Project Management, Information Technology, Testing, Business Analysis, CRM, Vendor Management, Requirements Analysis, SDLC, E-commerce, Software Documentation, Integration, Process Improvement, Management, Visio
Education
University of Houston
Bachelor of Science, Information Systems Techology (IST)
Encore Capital Group November 2014 - Present
GC Services July 2002 - November 2014
TAG Solutions September 1999 - May 2001
Verizon 1997 - 1999
Skills
Credit, Management, Risk Management, Leadership, Debt Management, Six Sigma, Process Improvement, Operations Management, Negotiation, Team Leadership, Strategic Planning, Business Analysis, Team Building, Skip Tracing, Training, Account Management, Customer Service, Employee Training, FDCPA, Performance Management, Project Management, Credit Analysis, Credit Cards, Forecasting, Call Centers, Strategy, Vendor Management, Business Development, Portfolio Management, Analysis
Education
State University of New York at Albany 1998 — 2000
Bachelor's Degree, Business Administration / Speech Communication and Rhetoric
Omni Community Health April 2015 - Present
DENSO August 2014 - April 2015
Loopy Lou's September 2013 - December 2014
Gap N Snap February 2014 - August 2014
Newell Rubbermaid June 2013 - September 2013
Personal Care Choices August 2012 - June 2013
GC Services July 2010 - July 2011
A.M. P.M. Wrecker Service November 2007 - January 2009
Pellissippi State Community College August 2003 - June 2006
Pellissippi State Community College August 2003 - June 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Teaching, HTML, Event Planning, Leadership, Social Networking, Telephone Skills, Training, Management
Education
University of Phoenix 2010 — 2012
Bachelor of Applied Science (BASc), Business Administration and Management, General
University of Phoenix 2008 — 2010
Associate of Science (A.S.), Medical Administrative/Executive Assistant and Medical Secretary
LoanMe Official June 2015 - Present
GC Services June 2014 - June 2015
Dots September 2012 - September 2014
Bay Cities January 2008 - August 2012
Skills
Marketing Communications, Marketing Strategy, Marketing Management, Online Marketing..., Community Outreach, Accounts Payable, Accounts Receivable, Tax Accounting, Sales Management, Retail Category..., Purchasing Negotiation, Retail Buying, Retail Sales, Early Childhood..., Designers, Management, Customer Service, Leadership, Marketing, Social Media Marketing, Blog Marketing, Corporate Communications, Brand Development, Fashion Writing, E-commerce SEO, E-commerce, Editorial Product..., Editorial, Strategic Public..., Merchandising, Retail, Fashion, Apparel
Education
UCLA 2008 — 2012
Bachelor of Science (BS), Marketing and Communications
Hinduja Global Solutions October 2014 - Present
HGS October 2013 - March 2015
Alorica 2008 - February 2014
GC Services September 2007 - February 2008
ACS March 2006 - April 2007
Skills
Call Center, Workforce Management, Customer Satisfaction, Customer Service, Training, Customer Retention, Customer Experience, Performance Management, Employee Relations, Vendor Management, Coaching, Avaya, Process Improvement, Team Building, Technical Support, Outlook, Team Leadership, Management, Communication, Leadership, New Hire Orientations, Troubleshooting, Team Management, Microsoft Excel, Sales
Education
University of Phoenix
Bachelor's degree, Business Administration and Management, General
GC Services July 2012 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Public Speaking, Research, Management, Leadership, Social Media, PowerPoint, Microsoft Word
Education
University of Central Florida 2007 — 2011
BSBA Marketing, Marketing
Texas Auto Pros January 2015 - Present
ACSI September 2013 - February 2015
MKS Financial Serivces, Inc. January 2009 - September 2013
StarTex Power November 2007 - January 2009
Triton RMS, Inc. - NRM Services March 2001 - November 2007
NCO Financial Systems / Milliken & Michaels November 1998 - March 2001
OSI Financial March 1997 - October 1998
GC Services July 1994 - March 1997
Skills
Process Improvement, Risk Management, Operations Management, Management, Analysis, Strategic Planning, Budgets, Call Center, Credit, Financial Analysis, Contract Negotiation, Business Process..., Contract Management, Business Analysis, Team Building, Forecasting, Change Management, Recruiting, Negotiation, Team Leadership, Project Management, Accounts Receivable, Financial Modeling, Access, Access Development, Call Centers, Sales, Customer Service, CRM, Strategy, Loss Mitigation, Training, Executive Management, Portfolio Management, Financial Risk, Vendor Management, Leadership, Finance, Banking, Customer Retention, Insurance, Mergers & Acquisitions, Outsourcing, Financial Services, P&L Management, Business Development, Business Strategy, Credit Cards, Start-ups, Credit Risk
Education
University of Phoenix
Lockton Companies August 2009 - Present
GC Services November 2005 - August 2009
AIG August 2000 - November 2005
Skills
Insurance, Employee Benefits, RFP, Proposal Writing, Outlook, Marketing, Microsoft Excel, New Business Development, PowerPoint, Account Management, Microsoft Word, Microsoft Office, Sales, Customer Service, Process Improvement
Education
University of Houston
Miss United States Organization March 2015 - Present
Self -Employed December 2008 - Present
2004J. A. Fair High School June 2004 - Present
TAMI Models 2010 - 2014
Photo shoot 2009 - 2011
home child care January 2008 - July 2008
Wehco Video March 2006 - April 2006
GC Services October 2004 - December 2005
Skills
Promotional Modeling, Beauty Industry, Brand Awareness, Call Centers, Event Photography, Event Planning, Fashion, Marketing, Modeling, Photo Shoots, Photography, Relationship Marketing, Promotional, Runway, Guerrilla Marketing, Networking
Education
University of Arkansas at Monticello 2010 — 2012
Science, nursing
Pulaski Technical College
Associate, Arts and Science
Kisa Kane Industries August 2014 - Present
Sykes Enterprises Inc June 2014 - August 2014
GC Services November 2013 - June 2014
Rita Staffing/Temporary Agency September 2013 - October 2013
Corrections Corporation of America December 2011 - October 2012
Walmart May 2008 - November 2011
Skills
48 WPM, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Cpr Certified, PowerPoint, Cashiering, Data Entry, Outlook, Customer Service, Time Management, Microsoft Office, Critical Thinking, Cash Register
Education
University of Phoenix 2015 — 2017
Bachelor of Arts (B.A.), Criminal Justice
University of Phoenix 2012 — 2014
Associate of Arts (A.A.), Criminal Justice/Law Enforcement Administration, A-
Mulberry High School 2004 — 2008
Diploma, Advanced courses
Axcet HR Solutions August 2005 - Present
American Payroll Association 2005 - 2006
ADP August 2004 - August 2005
Axcet HR Solutions August 1999 - June 2004
GC Services January 1994 - June 1999
Skills
Payroll, Payroll Processing, Compliance, Customer Relations, Payroll Administration, Process Improvement, Coaching, Consulting, Customer Service, Human Resources, Leadership, Management, Employee Benefits, Organizational..., Account Management, Strategy, Strategic Planning, ADP Payroll, Outsourcing, Performance Management, Benefits Administration, Employee Relations
Education
Truman State University 1990 — 1994
English
Brooks Utility Products March 2014 - Present
YP January 2013 - January 2014
Utilimap Corporation June 2007 - January 2013
GC Services September 2001 - September 2002
Skills
Sales, Direct Sales, Sales Process, Sales Operations, Manual Drafting, Quality Control, Electrical Engineering, Utilities Management, Power Utilities, Cold Calling, Persuasion, Persuasive Speaker, Outstanding time..., Time & Attendance, Drive Results, Result Oriented, New Business Development, Computer Proficiency, Time Management, Account Management, Customer Service, Marketing
Education
University of Missouri-Saint Louis
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Central Credit Services June 2013 - July 2014
Integrity Solution Services July 2010 - June 2013
Central Credit Services February 2009 - July 2010
Wells Fargo Home Mortgage March 1999 - January 2009
GC Services January 1986 - June 1999
Skills
Customer Service, Risk Management, Management, Networking, Training, Team Building, Consumer Debt, Credit, Call center start-up, Debt Settlement, Small Business, Knowledge Sharing, Banking, Strategic Planning, Social Skills, Social Media Marketing, Account Management, Debt Management, Business Analysis, Credit Risk, Financial Services, Change Management, Business Strategy, Commercial Debt, Financial Analysis, Call Centers, Negotiation, Finance, Loans, Mortgage Lending, Credit Analysis, Sales, Operations Management, Process Improvement
Education
University of Missouri-Columbia 1978 — 1979
High School, Business
CenturyLink Technology Solutions April 2013 - Present
Ingersoll Rand 2008 - April 2013
GC Services 1999 - 2008
Magna International 1996 - 1999
Skills
Organizational..., Employee Engagement, Operational Excellence, Change Management, Talent Management, Stategic Planning, Operational Execution, Talent Development, Business Advisor, Relationship Builder, Talent Acquisition, Supply Chain, Lean Manufacturing, Value Chain Analysis, Influential Communicator, Project Management, Coaching for Performance, A3 Problem Solving, Love Em or Lose Em..., Coaching, Workforce Planning, Human Resources
Education
Washington University in St. Louis 1996 — 1998
MA, Human Resources Management - School of Industrial Psychology
University of Missouri-Saint Louis
BS/MA, Criminology
The Home Depot December 2014 - Present
GC Services July 2011 - December 2014
Randstad March 2011 - July 2011
Employment training centers March 2010 - April 2011
Verizon Wireless November 2006 - December 2009
Convergys June 2005 - November 2006
Skills
Diversity Recruiting, Bilingual, Strategic Recruitment..., Recruiting, Employee Relations, Talent Acquisition, Technical Recruiting, Applicant Tracking..., Onboarding, Management, Call Centers, Leadership, Human Resources, College Recruiting, Sourcing, Training, Interviews, Policy, Marketing, Talent Management, Temporary Staffing, Temporary Placement, PeopleSoft, Outsourcing, Hiring, Staffing Services, Screening Resumes, Coaching, Internet Recruiting, Workforce Planning, Contract Recruitment, HRIS, New Hire Orientations, Employee Benefits, Personnel Management, Executive Search, Benefits Administration, Employee Training, Employee Engagement, Cold Calling, Resume Writing, Permanent Placement, Performance Management, Screening, Deferred Compensation, HR Policies
Education
University of St. Thomas (TX) 2007 — 2009
MBA, International Business
University of Houston 2001 — 2003
B.S, Psychology
US Bank January 2015 - Present
US Bank March 2012 - January 2015
Client Services Incorporated February 2003 - March 2012
May Department Stores March 1994 - February 2003
GC Services 1991 - 1992
Skills
Predictive Dialers, Avaya PBX, Call Recording, Voice Networks, Contact Center Design, IVR, Voice User Interface..., TTS, Nuance, Call Routing, Trunking, Telephony, ACD, Dialers, FDCPA, Call Centers, VoIP, Telecommunications, Disaster Recovery, Data Center, Financial Services, Risk Management, Troubleshooting, Networking, Management, IT Strategy, Training, Account Management, Analysis, Assets Recovery, Avaya, Banking, CTI, Call Logging, Cellular Communications, Consumer Lending, Contact Centers, Credit, Credit Cards, Credit Scoring, Customer Experience, Debt Management, Debt Settlement, Forecasting, Loss Mitigation, Operations Management, Process Improvement, Skip Tracing, Team Management, Team Leadership
Education
University of Phoenix 2007 — 2010
BS/ITISS, Information Tecnology
Truman State University 1989 — 1990
Hazelwood West High School 1986 — 1989
PGA TOUR 2010 - Present
New Horizons Computer Learning Centers March 2010 - November 2010
Body Central/Body Shop February 2010 - March 2010
PGA TOUR March 2003 - December 2009
New Horizons Computer Learning Centers February 1998 - January 2003
GC Services February 1994 - September 1997
Education
University of Florida 1989 — 1993
Bachelor of Science, Economics/Finance
Macy's May 2013 - Present
Dillard’s May 2011 - February 2013
Enterprise Rent A Car July 2003 - April 2010
University of Missouri Saint Louis August 2002 - April 2004
GC Services January 2001 - July 2003
Famous Barr June 2000 - December 2000
Skills
Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Outlook, Research, English, Windows, Photoshop, Strategic Planning, Editing, Self-starter, Oral & Written..., Multi Tasking, High Organizational..., Proficient Typing Skills, Technical Writing, Analytical Skills, Positive Can-do Attitude, Social Media, Troubleshooting, Customer Satisfaction, Sales
Education
University of Missouri-Saint Louis 2000 — 2005
Bachelor's degree, Business Administration, 2.8
Art Of Analytics Consulting, llc June 2013 - Present
The Adaptive Group June 2012 - Present
Synagro August 2011 - June 2012
GC Services August 2004 - July 2011
The Men's Wearhouse, Inc September 2001 - August 2004
SiteStuff, Inc. 1999 - 2001
Skills
Business Intelligence, SharePoint, Business Analysis, Visio, Process Improvement, Microsoft SQL Server, Financial Analysis, Access, Data Modeling, Project Management, Forecasting, PowerPivot, ETL, Financial Reporting, OLAP, Microsoft Excel, Excel Services, Sharepoint..., Sharepoint 2010, SSIS, SSRS, PowerPivot, Power View,..., Analysis, Financial Modeling
Education
University of Houston - Victoria 2007 — 2011
Master of Business Administration (M.B.A.), Finance
University of Houston-Clear Lake
B.S., Accounting
J Frank Dobie
IBM Global Services October 2011 - Present
The Home Depot - Austin Technology Center October 2010 - August 2011
The Home Depot December 2005 - August 2010
The University of Texas System January 2001 - December 2005
GC Services March 2000 - December 2000
American General Financial Group / AIG February 1999 - February 2000
GTE Data Services / Verizon August 1998 - January 1999
Household December 1997 - July 1998
Household International February 1994 - December 1997
Household International December 1989 - February 1994
Skills
TWS, Maestro, JSC, JCL, MVS, Disaster Recovery, IBM Mainframe, CA7, CA1, Netman, SQL, Databases, Hardware, Access, Unix, Process Improvement, Operating Systems, Troubleshooting, Computer Hardware, SharePoint, Mainframe, Data Center, AIX, XP, TSO, Network Administration, COBOL, Testing, Technical Support, Servers, IT Operations, System Deployment, ITIL, Visio, Integration, Management, SDLC, Software Documentation, System Administration
Education
University of Illinois Springfield 2008 — 2010
BBA, Business Administration, 3.85 Cum Laude
Step Up For Students February 2015 - Present
USA Student Loans February 2013 - February 2015
ING Investment Management August 2012 - February 2013
ING Investment Management 2012 - 2012
GC Services June 2010 - September 2011
Nelnet January 1990 - July 2010
Skills
Financial Analysis, Data Analysis, Credit, Microsoft Excel, Business Analysis, Customer Service, Analysis, Access, Financial Modeling, Microsoft Office, Banking, Process Improvement, Team Leadership, Training, Budgets, Accounting
Education
University of Phoenix 2003 — 2008
MBA, Business
University of Phoenix 2003 — 2008
Master's degree, Business Administration and Management, General
MHA Insurance Company/Coverys April 2000 - Present
Fincor April 2000 - March 2012
Occupational Consulting Services October 1998 - April 2000
State Farm Insurance Company August 1996 - October 1998
GC Services November 1994 - July 1996
Ameritech March 1992 - June 1994
Skills
Data Entry, Security, Microsoft Office, Microsoft Excel, Training, Insurance, Databases, Management, Workers Compensation, Customer Service, Strategic Planning
Education
University of Phoenix 2009 — 2011
Bachelors, IT/Networking
University of Phoenix 2007 — 2009
Assosiates, IT Networking
Everett High School 1987 — 1991
High School Diploma - Graduated with Honors
Cox Communications April 2011 - Present
Cox Communications March 2005 - April 2011
GC Services January 1999 - August 2004
GC Services January 1999 - August 2004
B.C. Harris Publishing December 1994 - December 1998
Harris Publishing 1994 - 1998
Skills
Operations Management, Process Improvement, Call Centers, Telecommunications, Customer Experience, Call Center, Troubleshooting, Vendor Management, Technical Support, Customer Satisfaction, Management, Leadership, Analysis, Cross-functional Team..., Broadband, Strategic Planning, Sales, Sales Management, Wireless, Coaching, VoIP, Team Leadership, Customer Retention
Education
Tidewater Community College 2010 — 2016
Associates Degree; Associates Degree, Business Management
Reynolds Design Group January 2005 - Present
Inegris Applied (formerly Sourcing Advisory Services) October 2010 - September 2012
Georgia Technology Authority January 2007 - January 2010
e-Digital Vault January 2005 - December 2006
ING 1998 - 2005
Precision Response Corporation 1996 - 1998
GC Services 1993 - 1996
Equifax 1982 - 1993
Skills
ITIL, Outsourcing, Program Management, IT Strategy, Integration, Governance, Disaster Recovery, Data Center, Enterprise Software, IT Operations, Process Improvement, IT Service Management, Vendor Management, Strategy, Service Delivery, Change Management, IT Outsourcing, Management, Consulting, Information Technology, Business Continuity, Project Portfolio..., PMO, Business Process..., Business Process, IT Management, Business Transformation, Networking, PMP, Enterprise Architecture
Education
University of Southern California
M.S.
University of Southern California
M.S.
University of Wisconsin-Oshkosh
B.S.
Wiley April 2010 - Present
Compass Knowledge Group July 2007 - April 2010
Aegis Mortgage Corporation July 2004 - June 2007
GC Services 2002 - 2004
Sprint PCS 2000 - 2002
Skills
Instructional Design, Organizational..., Curriculum Development, Learning Management..., Leadership Development, Management, Training, Learning Management, Project Management, ADDIE, Educational Technology, E-Learning, Curriculum Design, Distance Learning, Staff Development, Leadership
Education
University of California, Irvine
BA
University of Denver
MA
Retired January 2012 - Present
INX Inc October 1997 - January 2012
GC Services 1990 - 1996
Skills
SDLC, IT Strategy, Software Development, Process Improvement, Integration, Business Intelligence, Business Analysis, Requirements Analysis, IT Management, ERP, Vendor Management, Program Management, Governance, Database Design, Security
Education
University of Houston, C.T. Bauer College of Business 1978 — 1981
Bachelor of Business Administration (BBA), Management Information Systems, General
HP Enterprise Services May 2010 - Present
Ericsson 2013 - 2015
Ericsson 2013 - 2015
HP Enterprise Services January 2010 - May 2010
HP Enterprise Services October 2007 - January 2010
EDS, an HP company June 2007 - October 2007
Perot Systems January 2007 - June 2007
University of Phoenix July 2005 - December 2006
Citi Group February 2002 - January 2003
GC Services June 1997 - February 2002
Skills
Integration, ITIL, Business Process, Business Analysis, Interviews, Leadership
Education
University of Phoenix 2004 — 2008
Business Management, Business
BDO USA, LLP/UHY LLP December 2012 - Present
LyondellBasell Industries July 2007 - December 2012
Contractor at Lyondell Chemicals April 2006 - July 2007
JPMorgan Chase 2006 - 2006
GC Services February 2005 - July 2005
Accenture 2000 - 2004
Skills
IT General Controls, IT Audit, Internal Audit, Sarbanes-Oxley Act, SAP, Auditing, Financial Analysis, Accounting, Financial Reporting, Business Analysis, Business Process..., Internal Controls, Project Management, Risk Assessment, Enterprise Risk..., Process Improvement, Risk Management, Sarbanes-Oxley, Systems Pre/Post..., IT Systems Development, SDLC, COSO Framework
Education
University of St. Thomas (TX) 2005 — 2007
Master of Business Administration (MBA), International Business
University of Houston, C.T. Bauer College of Business 1994 — 1999
Bachelor of Business Administration (BBA), Management Information Systems
Frontier Communications September 2013 - Present
GC Services January 2013 - September 2013
Kelly Services July 2012 - December 2012
uscellular November 2004 - June 2012
Skills
Troubleshooting
Education
University of Phoenix
AA, Information Technology/ Networking
Fresh View Solutions June 2013 - Present
Client Services Incorporated April 2011 - May 2013
NCO Group July 2009 - September 2010
The Outsource Group February 2008 - June 2009
West Asset Management February 2005 - October 2007
IC System February 2003 - February 2005
Omnium Worldwide May 2000 - January 2003
GC Services October 1992 - May 2000
Skills
Call Center, Operations Management, Process Improvement, Team Building, Leadership, Management, Budgets, Team Leadership, Account Management, Business Analysis, Performance Management, Change Management, Call Centers, Vendor Management, Risk Management, Training, Customer Satisfaction, Coaching, Forecasting, Credit, Analysis, Outsourcing, Banking, CRM, Customer Experience, Executive Management, Strategic Planning, Insurance, New Business Development, Strategy, Business Development, Customer Retention, Recruiting, Credit Cards, Team Management, Customer Service, Finance
Education
University of Missouri-Saint Louis 1988 — 1991
BSBA, Marketing and Management
University of Missouri-Columbia 1986 — 1987
General
Houston Methodist March 2014 - Present
GC Services March 2012 - March 2014
University of Houston January 2004 - March 2012
Flash Vos August 2003 - December 2004
University of Houston May 2001 - December 2003
Skills
PeopleTools, PeopleSoft HRMS, PeopleSoft Financial, Java, C++, C#, C#, SQL, Oracle, Microsoft SQL Server, Unix
Education
University of Houston 2000 — 2003
Master, Computer Science
Xiamen University 1996 — 1999
Master, Computational Chemistry
Retired January 2009 - Present
Progressive Systems and Services October 2007 - Present
GC Services January 1999 - October 2007
Education
University of Houston
GC Services June 2013 - Present
Bank of America January 2011 - May 2013
Bank of America May 2009 - December 2010
eHomes & Loans March 2007 - May 2009
AmeriFund Lending Group May 2005 - February 2007
GE Money/WMC Mortgage May 2003 - April 2005
Franklin Templeton Investments March 1996 - August 1998
Skills
Credit, Banking, Leadership, Customer Service, Underwriting, Mortgage Lending, Strategic Planning, Sales, Loans, Call Center, Call Centers, Coaching, Team Building, Six Sigma, Seminars, Colletions, Management, Selling, Team Leadership, Account Management, Customer Retention
Education
University of San Francisco 1997 — 2000
M.B.A., e-Commerce, Marketing
Whitman College 1990 — 1994
Bachelor of Arts
Pearland ISD August 2009 - June 2015
GC Services 2007 - 2009
Clear Creek ISD August 2004 - May 2005
TAD Technical 2005 - 2005
Stafford Municipal School District August 2002 - May 2004
Binkley & Barfield 2002 - 2002
BEI Institute 2002 - 2002
GoBase2 March 1996 - October 2001
Skills
Management, Research, Testing, Writing, Teaching, Academic Advising, Case Management, Records Management, PowerPoint, Business Analysis, Lesson Planning, Microsoft Excel, Blackboard, SharePoint, Computer Software..., Visio, Edmentum Plato, Databases, Software Documentation
Education
University of Houston-Clear Lake 2015 — 2015
Master of Arts (M.A.), Psychology
Texas Education Region IV 2009 — 2009
WICC, Intensive Training for Teaching Online Courses
University of Houston 1991 — 2001
B.A., Social Sciences Education
Stallion Oilfield Services August 2014 - Present
Advantage Resourcing July 2008 - August 2014
Loomis June 2006 - February 2008
Talent Tree February 1997 - May 2006
GC Services December 1993 - February 1997
Talent Tree February 1990 - December 1993
US Air Force November 1985 - September 1990
Mouser Electronics January 1988 - December 1989
OAO Corporation January 1988 - December 1989
Skills
PeopleSoft, Oracle, PL/SQL, Business Objects, Microsoft SQL Server, Accounts Receivable, T-SQL, Human Resources, Project Management, Technical Recruiting, SQL, Software Development, Business Analysis
Education
University of Puerto Rico 1980 — 1985
BBA
Comcast Spotlight March 2012 - Present
Comcast Spotlight November 2009 - March 2012
Comcast Spotlight April 2006 - November 2009
GC Services October 2005 - April 2006
Skills
Customer Relations, Sales Process, Billing, Call Center, Accounts Receivable, Selling, Customer Service, Training, Negotiation, Budgets, Sales Operations, Sales, Advertising Sales, Invoicing, Media Buying, Social Media Marketing, Process Improvement, Marketing, Competitive Analysis, Market Research, Customer Retention, Team Building, CRM, Lead Generation, Accounting, Analysis, Media Planning, Forecasting, Advertising, Management, Human Resources, Cold Calling, Microsoft Office, Sales Management, PowerPoint, Outlook, Microsoft Excel, Email Marketing, Account Management, Proposal Writing, Financial Analysis, Sales Presentations, Business Coaching, New Business Development, Online Advertising, Marketing Strategy, PeopleSoft
Education
University of Houston
BBA, Finance
Dish Network May 2008 - Present
GC Services 2002 - 2008
MCI 1996 - 2001
America West Airlines 1983 - 1996
Skills
Employee Relations, Onboarding, Call Centers, Hiring, Human Resources, Interviews, Personnel Management, Performance Management, Training, Team Building, Coaching, Customer Service, HRIS, Leadership, Management
Education
University of Phoenix
State Farm June 2013 - Present
GC Services June 2011 - August 2012
Caveo Optical Service Labs October 2009 - August 2010
Skills
Customer Service, Medical Devices, Process Improvement, Customer Satisfaction, Troubleshooting, Microsoft Office, Call Centers, Account Management, Sales, Software Documentation, Microsoft Excel, Sales Operations, Outlook, Cross-functional Team..., Team Leadership, Project Management, Team Building, Training, Management, Salesforce.com
Education
University of Phoenix 2003 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
Lockton Companies July 2008 - Present
GC Services July 2002 - July 2008
KHMX (Mix 96.5) August 2001 - January 2002
Skills
Marketing Communications, Desktop Publishing, Technical Writing, Writing, Event Management, Proposal Writing, Word, Microsoft Office, Graphic Design, PowerPoint, Corporate Communications, InDesign, Team Leadership, Editing, Microsoft Word, Management, Leadership, Marketing
Education
University of Houston 1997 — 2005
B.A., Anthropology
GC Services May 2010 - April 2012
WIS International August 2007 - April 2010
Lockheed Martin 2007 - 2008
US Army 2001 - 2005
Skills
Recruiting, Human Resources, Onboarding, Customer Service, Employee Benefits, Payroll, Employee Relations, Applicant Tracking..., Training, Talent Acquisition, Performance Management, HRIS, Program Management, New Hire Orientations, Team Building, Technical Recruiting
Education
College of Staten Island
Nursing
University of Phoenix
Human Resources Management and Services
Det Norske Veritas March 2009 - Present
Jacobs Technology November 2007 - October 2008
United Space Alliance January 2005 - November 2007
United Space Alliance August 2000 - January 2005
United Space Alliance August 1994 - August 2000
GC Services 1992 - 1994
HBF Group 1989 - 1992
Skills
CMMI, Software Quality..., Continuous Improvement, Public Speaking, Configuration Management, Testing, Quality Assurance, Software Engineering
Education
University of Houston-Clear Lake 1995 — 2000
MS, Software Engineering
University of Houston 1981 — 1989
BS, Computer Science
MasterCard Worldwide May 2013 - Present
Kellwood Company December 2008 - April 2013
Kellwood Company April 2006 - November 2008
Kellwood Company July 2005 - March 2006
GC Services 2001 - 2003
Skills
Accounting, General Ledger, Microsoft Excel, Financial Analysis, Accounts Payable, Variance Analysis, Microsoft Word, Outlook, Account Reconciliation, Microsoft Office, Analysis
Education
University of Missouri-Saint Louis 2003 — 2005
MBA, Accounting
University of Economics 1993 — 1998
B.S. in Accounting
Intertek December 2012 - Present
Intertek February 2011 - December 2012
Intertek April 2008 - February 2011
GC Services May 2003 - April 2008
Red Sky Interactive January 1996 - November 2001
NetExplorer / Nuforia / RedSky Interactive 1996 - 2001
Skills
IT Strategy, Disaster Recovery, Vendor Relations, BPC, Quality Assurance, Vendor Management, ERP, Unix, Security, Microsoft SQL Server, Databases, Software Development, Process Improvement, BPCS, SQL, Management, Software Project..., Business Analysis, Outsourcing, Enterprise Software, Project Management, ITIL, Information Technology, Software Documentation, Cloud Computing, Budgets, Team Leadership, System Administration, Performance Tuning, Strategic Planning, Project Planning, IT Management, Infrastructure, Integration, Program Management, Troubleshooting
Education
University of Houston 1991 — 1992
Music
University of Notre Dame 1988 — 1990
Electrical Engineering, Music
Petrobras America November 2011 - Present
Dinsmore Associates June 2008 - October 2011
TEKsystems (SCI) 2008 - 2008
GC Services 2006 - 2007
Intertek Caleb Brett 2005 - 2006
Firm United Healthcare 2004 - 2005
Imperial Sugar Company September 2001 - May 2004
Ft. Bend County - MIS 1998 - 2001
Skills
PMP, Cost Control, Cost Management, Project Planning, MS Project, PMO, Software Documentation, Project Management, Business Analysis, SDLC, Visio, SQL, SharePoint, Business Intelligence, Analysis
Education
University of Houston-Victoria
Computer Science
Dellva Inc 2001 - Present
Searle 1985 - 2001
G.D. Searle 1985 - 2001
GD Searle 1985 - 2001
GC Services 1984 - 1985
Skills
Pharmaceutical Sales, Sales Force Development, Oncology, Medical Devices, Cross-functional Team..., Healthcare, Sales Operations
Education
University of Illinois at Chicago 1979 — 1984
BS, Math / Computer Science
Monsanto July 2013 - Present
Monsanto January 2010 - June 2013
GC Services August 2001 - July 2005
Italcementi Group November 1997 - June 2001
Skills
Sarbanes-Oxley Act, Internal Controls, US GAAP, Cost Accounting, Auditing, Accounting, Financial Reporting, General Ledger, Tax, Financial Analysis, Financial Audits, Account Reconciliation, IFRS, Cash Flow, Forecasting, Peachtree, Corporate Finance, Accounts Payable, Microsoft Excel, QuickBooks, Financial Accounting, GAAP, SAP, Internal Audit, Fixed Assets, Variance Analysis, Sarbanes-Oxley, Financial Statements
Education
University of Missouri-Saint Louis 2006 — 2009
Master, Accounting
Technical University - Varna 1992 — 1997
Master, Computer Science
NRG Energy April 2014 - Present
Reliant Energy January 2011 - April 2014
Academy Sports & Outdoors June 2009 - February 2011
GC Services September 2007 - May 2009
Gaspari Nutrition November 2008 - December 2008
UHY Advisors August 2006 - September 2007
Skills
Web Applications, SDLC, Business Analysis, Requirements Analysis, Business Process, Business Intelligence, Software Documentation, Project Management, Microsoft Office, Visio, Analysis, UML, Management, Business Requirements, Software Development, Mobile Applications, Use Case Diagrams, Software Testing Life..., User Acceptance Testing, Marketing Liason, Regression Testing, Sterling Commerce, Testing, SQL, SharePoint, Process Improvement, Software Project..., Vendor Management, Quality Center, Requirements Gathering, Data Analysis, Business Process Mapping, Change Management, PeopleSoft, Business Process Design, User Experience, Active Directory, Business Process..., Data Warehousing, Systems Analysis, Quality Assurance, MS Project, Integration, Databases, ERP, Security, Oracle, Microsoft SQL Server, PMP, Enterprise Software
Education
University of Houston
Business Analyst Fundamentals Certificate
Lone Star College
Associates of Art, Business
The Lanouette Consultants December 2006 - Present
The Lanouette Consultants December 2006 - Present
GC Services June 1997 - February 2009
Pilkington 1995 - 1997
Sara Lee Intimates 1993 - 1995
Ethicon 1987 - 1993
Skills
Performance Management, Talent Management, Succession Planning, Leadership Development, Employee Relations, Recruiting, Employee Benefits, Talent Acquisition, Onboarding, Personnel Management, Call Centers, Organizational..., Deferred Compensation, Organizational..., Strategic Planning, Human Resources, Vendor Management, Leadership, Applicant Tracking..., Process Improvement, Change Management, Executive Management, Management, Hiring, Operations Management, Negotiation, HRIS, Contract Negotiation, Payroll, Workforce Planning, Customer Experience, Program Management, Staff Development, Interviews, BPO, Start-ups, Team Building, Training, Outsourcing, Business Process..., Strategy, Coaching, Employee Engagement, Employee Training, Customer Retention, Benefits Administration, Team Leadership, Customer Satisfaction, Policy, PeopleSoft
Education
Troy University 1982 — 1986
BAS, Resources Management
Coldwell Banker Gundaker June 2015 - Present
GC Services February 2011 - Present
GC Services September 2008 - Present
Skills
Real Estate, Management, Telecommunications, Quality Center, Quality Assurance, Credit Risk, Collections, Fraud
Education
University of Missouri-Saint Louis 2004 — 2007
Bachelor of Science (B.S.), Public Policy and Administration
Truman State University 2002 — 2003
Recruiting Resources, LLC August 2006 - Present
RECRUITING RESOURCES LLC August 2006 - Present
Self September 2005 - August 2006
GC Services April 2001 - September 2005
GC Services April 2001 - September 2004
Sunset Park Family Health Center September 1997 - September 1999
Sunset Park Family Health Center September 1997 - September 1999
AMERICAN CENTER September 1995 - August 1997
Skills
Arabic Interpreter
Education
Tidewater Community College 2004 — 2005
Medical Assistance Diploma
Tidewater Tech
Sunset Park Family Health Center
Holiday Inn Express & Suites April 2014 - Present
Holiday Inn 2013 - 2015
Holiday Inn 2013 - 2015
UniHealth Post Acute Care April 2011 - April 2013
Hometown Lenders March 2005 - July 2010
Enterprise Health & Rehab December 2005 - April 2010
GC Services February 1998 - February 2003
Skills
Leadership, Customer Service, Public Speaking, Data Entry, Healthcare, Hospitals, Microsoft Excel, Microsoft Word, Mental Health, CPR Certified, HIPAA
Education
Troy University Dothan
Psychology
GC Services August 2001 - Present
Information House July 1997 - August 2001
Union Pacific Corporation January 1995 - June 1997
Skills
Databases, HRIS, PeopleSoft, Payroll, ADP Payroll, Employee Benefits, Troubleshooting, SDLC, Business Intelligence, Testing
Education
University of Nebraska at Omaha
Places for People, Inc. July 2010 - Present
Mead Consulting July 2009 - August 2010
NAED Education & Research Foundation, Inc. January 2005 - July 2009
National Association of Electrical Distributors, Inc. July 2003 - December 2004
Stinson Morrison Hecker April 2001 - June 2003
University of Missouri - St. Louis May 2000 - May 2001
Polsinelli Shughart PC September 1997 - May 2000
GC Services August 1995 - June 1997
Saint Louis Teachers February 1994 - August 1995
Education
University of Missouri-Saint Louis 2008 — 2009
Chancellor's Certificate, Project Management
University of Missouri-Saint Louis 1999 — 2001
B.A., Anthropology and French
Université Laval 1994 — 1997
Certificate, Programme Pour Non-Francophones
Hertz May 2014 - Present
GC Services May 2013 - May 2014
Nordstrom February 2013 - March 2013
Nordstrom October 2011 - January 2013
Northside Mental Health Care, Inc. October 2008 - April 2012
Publix Super Markets May 2011 - July 2011
Publix May 2010 - July 2010
Skills
Microsoft Office, Customer Service, Leadership, Management, Retail, Social Media, Facebook, Outlook, Time Management, Hospitality Industry, Analysis, PowerPoint, Pinterest, Employee Training, Sales, Microsoft Word, Microsoft Excel, Business Analysis..., Business Development, Fleet Management, Interpersonal...
Education
University of South Florida - College of Business Administration 2008 — 2012
Management, Human Resources Management and Services
Praxair March 2014 - Present
Halliburton March 2012 - October 2013
Consolidated Graphics June 2011 - March 2012
GC Services March 2008 - June 2011
Skills
Journal Entry..., Month End Close, Year End Close, Variance Analysis, External Audit..., Account Reconciliations, General Ledger, Spreadsheets, Financial Reports, Communication Skills, Organizational Skills, Financial Accounting, Account Reconciliation, GAAP, Organizational Structure, Accounting, Financial Statements, Journal Entries, Year-end Close, Budgets, Outlook, Microsoft Office, PowerPoint, Cost Accounting, PeopleSoft, Financial Reporting, Analysis, Auditing, Internal Controls, Financial Analysis, Access, Sarbanes-Oxley Act, Microsoft Excel, Accounts Receivable, QuickBooks, Forecasting, Fixed Assets, SAP, US GAAP, Internal Audit
Education
University of Houston-Victoria 2008 — 2011
MBA, International Business
Florida Memorial University 2004 — 2007
Bachelors, Accounting
Lamar High School
GC Services, LP December 2010 - February 2014
GC Services January 2006 - December 2010
Risk Management Alternatives July 1986 - September 2005
Skills
Computer Operations, Call Center, Customer Service, Documentation, Process Improvement, Business Analysis, Change Management, SharePoint, MS Project, Requirements Analysis, Administration, Team Building, Hiring, Windows, Risk Management, Troubleshooting, Microsoft Office, Call Centers, Quality Assurance, Software Documentation, Vendor Management, Visio, SAP ERP, Access, SAP BW, Outlook, Disaster Recovery, Active Directory, System Administration
Education
University of Houston-Downtown 1987 — 1993
BBA, Computer Information Systems
University of Phoenix 2011 — 2012
MBA, Business Administration, 3.8
MAXIMUS July 2013 - March 2015
GC Services July 2011 - July 2013
Fifth Third Bank May 2010 - November 2010
Citizens Republic Bancorp, Inc June 2009 - May 2010
Citizens Republic Bancorp September 1999 - August 2009
Citizens Republic Bancorp, Inc September 1999 - August 2009
Citizens Republic Bancorp, Inc January 1998 - September 1999
Skills
Loans, Wealth Management, MS Project, Microsoft Excel, Banking, Accounts Payable, Mortgage Lending, Software Documentation, Commercial Banking, Credit, Microsoft Office, Finance, Investments, Credit Analysis, Leadership, Troubleshooting
Education
University of Michigan-Flint 1989 — 1991
Computer Science
Corunna High School College 1988 — 1989
Diploma, College Prep
University of Michigan-Flint
Computer Science Major
MarketPlace Express November 2003 - Present
MarketPlace Express January 2003 - Present
G. C. Services 1997 - 2004
GC Services March 1999 - January 2003
W.B. Meier September 1996 - March 1999
Ameristop Convenience Store September 1994 - March 1999
Ameristop Foodmart 1993 - 1997
W.B. Meier April 1991 - June 1993
Skills
Troubleshooting, Employee Hiring, Training & Development, Receiving, Inventory Control, Inventory Management, Microsoft Office, Databases, Fuel, Merchandising, Heavy Equipment, Landscaping, Contract Negotiation, Retail Management, Customer Relations, Customer Service
Education
University of Cincinnati 1988 — 1991
Commercial and Advertising Art
Lakota high School 1984 — 1988
Graduate
Lakota High School
University of Cincinnati
Mrs No Flaw Inc February 2011 - Present
Sprint Nextel December 2010 - Present
Sarma June 2009 - November 2010
GC Services August 2008 - June 2009
Salon and Spa on Spring Creek July 2007 - August 2008
Gap Inc./Old Navy April 2006 - July 2007
Skills
Management, Supervisory Skills, Retail, Cellular Communications, Sales Management, Team Leadership, Leadership, Graphic Design, Computer Hardware..., Logistics, Collections, Data Entry, Cosmetology, Medical Billing
Education
University of Phoenix 2007 — 2011
BS, Business Management
Milan insitute of Cosmetology 2006 — 2006
License, Cosmetology
Robert M Shoemaker HS Killeen Texas August 2015 - Present
Robert M Shoemaker HS Killeen Independent School District August 2015 - Present
University of Phoenix March 2009 - Present
Aegis Communications August 2013 - August 2015
Remax Platinum June 2011 - August 2012
Convergys October 2008 - June 2009
GC Services June 2007 - October 2008
Pactiv May 2001 - June 2007
Skills
Microsoft Office, Databases, Dreamweaver, SQL (basic), Customer Service, 10 Key, Supervisory Experience, Web Design, Windows Server 2008, General Networking, Data Entry, Photoshop, MS Visio, MS Project, MS Visual Studio, SQL Server, Microsoft Server 2012, .Net, C++, Java, Computer and software..., Netbeans, Notepad++, Virtual and In-Person..., Leadership, Employee Training, Time management, Communications by..., Certified to teach..., Certified to teach..., Time Management, Microsoft SQL Server, Visio, Windows Server
Education
Texas Teachers 2014 — 2014
Texas Teaching Certification, Teaching Technology course for EC-12/6-12, B
University of Phoenix 2013 — 2014
Master of Information Systems, Information Technology
University of Phoenix 2011 — 2013
BSIT/SE, Software Engineer
University of Phoenix 2009 — 2011
AAIT, Information of Technology
Siemens Energy Inc October 2010 - Present
Siemens Energy, Inc. June 2007 - October 2010
GC Services June 2005 - June 2007
Skills
Financial Reporting, Variance Analysis, Process Improvement, SAP, Financial Analysis, Managerial Finance, Financial Modeling, Microsoft Excel
Education
University of Houston 2000 — 2005
BBA, Accounting
University of Phoenix May 2009 - Present
ADP January 2008 - May 2009
Washington Mutual Card Services March 2001 - March 2006
GC Services January 1999 - March 2001
Skills
Team Leadership, Leadership Development, Training & Development
Education
University of Phoenix 2009 — 2011
Bachelor of Science, Business Administration
GC Services February 1983 - Present
GC Services February 1983 - Present
Skills
Credit Cards, Call Center, Credit, Financial Services
Education
University of Missouri-Columbia 1967 — 1973
BSBA, Accounting
University of Missouri-Columbia
Master's degree, Accounting
GC Services July 2012 - Present
JPMorgan Chase April 2008 - April 2012
Constellation Energy July 2007 - January 2008
Skills
Outlook, Access, Financial Analysis, General Ledger, Accounting
Education
University of Houston, C.T. Bauer College of Business 2007 — 2012
Bachelor of Science (BS), Accounting
GC Services October 2012 - Present
City of Houston March 2012 - September 2012
Citigroup May 2005 - March 2012
Merrill Lynch September 2004 - April 2005
Veritas Software Corporation April 1996 - June 2004
Education
State University of New York at Buffalo 1994 — 1996
Master, Electrical & Computer Engineering
GC Services February 2000 - Present
GRANDY'S July 1993 - January 2000
Skills
Call Center, Customer Service, Restaurants, Training & Development, Customer Relations, Coaching, Call Centers, Customer Satisfaction, Employee Training, Hiring, Leadership, Management, Operations Management, Team Building, Team Leadership, Time Management, Training, Vendor Management
Education
The university of central oklahoma 1993 — 1993
mis
University of Oklahoma 1990 — 1992
MIS
GC Services 2010 - 2011
Education
University of Missouri - St. Louis 2000 — 2004
BSBA, Finance - Business
GC Services July 2010 - December 2010
ACT (Advanced Call Center Technologies) June 2008 - March 2010
Skills
Cpr Certified, Bilingual, Microsoft Word, Microsoft Excel, Microsoft Office, Microsoft Power point, Customer Service
Education
Tucson College 2012 — 2013
Douglas High 2002 — 2006
Diploma
GC Services December 2012 - Present
Skills
Customer Service
Education
University of Phoenix 2011 — 2015
Bachelor of Science (BS), Computer Software Engineering
GC Services July 2005 - Present
Skills
Telecommunications, Project Management, Customer Service, Management, Microsoft Office, Team Leadership, Sales Management, New Business Development, Business Strategy, Mobile Devices, Sales, Team Management, Microsoft Excel, Training, Leadership, Quality Assurance, Team Building, Business Development
Education
Western Governors University 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Texas Department of Criminal Justice June 2011 - Present
Cheddar's Casual Cafe January 2011 - June 2011
GC Services February 2010 - September 2010
Skills
Learnability, Customer-focused Service, Highly resourceful, Innovation, Communication, Customer Retention, Sales, Mediation, Inventory Management, Documentation Practices, Accountability
Education
University of North Texas 2009 — 2009
Bachelor of Business Administration (BBA), Marketing
Cardinals' Nation Restaurant 2014 - Present
Veterans' Administrative Medical Center-John Cochran September 2004 - May 2008
GC Services March 2001 - August 2002
Missouri Department of Health and Senior Services January 2000 - March 2001
Skills
PowerPoint, Microsoft Office, Research, Customer Service, Microsoft Excel, Public Speaking, Microsoft Word, Leadership, Social Media, Government, Time Management, Policy, Data Entry, Program Management
Education
Ultimate Medical Academy 2014 — 2016
Associate's Degree, Health/Health Care Administration/Management, 3.0
Everest College-Saint Louis, Missouri 2008 — 2009
Diploma, Medical Insurance Billing & Coding, 3.0
GC Services May 2011 - Present
Alorica September 2008 - October 2010
Skills
Management, Customer Service, Sales
Education
University of Phoenix 2010 — 2013
Associate's degree, Information Technology
San Elizario High School 1998 — 2002
Diploma
GC Services May 2013 - Present
N/A 2005 - 2013
Skills
FHA, Customer Service, Insurance, Underwriting, Loans, Management
Education
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Foundations of Business
Amazon September 2014 - Present
Amazon September 2011 - September 2014
DIRECTV January 2009 - September 2011
GC Services July 2008 - December 2008
Skills
Call Centers, Team Leadership, Leadership, Management, Quality Assurance, Vendor Management, Customer Satisfaction, Customer Experience, Technical Support, Team Building, Project Management, Development Of Employees, Process Improvement, Microsoft Office, Customer Service, Cross-functional Team..., Time Management, Team Management
Education
University of Phoenix 2011 — 2013
Bachelor of Business Administration (B.B.A.)
City of San Bernardino Employment & Training Agency November 2013 - Present
GC Services 2011 - 2013
Skills
Analysis, Community Outreach, Data Analysis, Microsoft Excel, Qualitative Research, Research, Policy
Education
University of Missouri-Columbia 2007 — 2011
Bachelor of Arts (BA), Political Science and Government
Fort Zumwalt West High School 2003 — 2007
High school diploma
Swift Transportation November 2014 - Present
GC Services May 2014 - August 2014
Allstate February 2014 - March 2014
Education
Universal Technical Institute of Arizona Inc 2005 — 2007
Associates in occupational studies, Auto diesel industrial
Breezee Contractor April 2004 - January 2013
GC Services January 2001 - March 2004
Mail Werks June 1998 - November 1999
Gold Key Resorts May 1997 - November 1998
Skills
Teamwork, Specialized Software..., Business Communications, Medical Terminology 1 &..., Microsoft Office, Payroll, Records and Database..., Data Entry, Microsoft Word, Time Management, PowerPoint, Microsoft Excel, Outlook, Small Business..., Keyboard 45 (wpm)
Education
Tidewater Community College 2013 — 2016
Major: AA degree expected Summer 2016, Medical Office Assistant/Specialist, 3.6 GPA Dean's List
GC Services June 2013 - March 2015
Traviss Career Center July 2011 - April 2013
US Navy July 2007 - July 2011
Skills
Project Management, Report Presentation, Computer Literate, Microsoft Office, Computer Diagnostic and..., Network Administration, Cisco Routers, Cisco Switches, Microsoft Windows..., Microsoft Windows 2008..., Server Maintenance, Application Processing, Customer Service, CompTIA A+
Education
Traviss Career Center 2011 — 2013
Certificate of Completion of Computer Science and Technology (CST), Computer Science and Technology (CST), A
McKeel Academy of Technology 2005 — 2007
High School Diploma, General, A