GC Services
GC Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at GC Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,069 GC Services employees in database. Find out everything there's to know about GC Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
GC Services Employees
GC Services January 2007 - January 2013
MRS BPO, LLC 2013 - 2013
Skills
Call Center Management, Manage Client..., P & L Ownership, Management Skills..., Microsoft Office, Employee Relations, Performance Management, Operations Management, Process Improvement, Vendor Management, Customer Satisfaction, Customer Retention, Customer Experience, CRM, Call Centers, Customer Service, Leadership, Management, Team Building
Education
State University of NY, Old Westbury 1984 — 1986
Bachelor's degree, Agricultural Business and Management
Nassau Community College 1980 — 1984
Business Administration and Management, General
GC Services September 2013 - February 2014
Fry's Food and Drug 2013 - 2014
Goodwill Industries International May 2012 - January 2013
Walmart October 2011 - December 2011
Sprouts Farmers Market January 2011 - September 2011
Kmart Corporation September 2010 - December 2010
Skills
Customer Service, Leadership, Social Listening, Windows Services, Help Desk Support, Cashiering, Sales, Microsoft Word, Inventory Management, Teamwork, Customer Satisfaction, Retail, PowerPoint, Microsoft Office
Education
Mesa Community College 2011 — 2013
N/A, Communications
Mesa High School 2006 — 2010
Standered High School Diploma, English Language and Literature/Letters
Shiseido July 2013 - Present
Windham Professionals June 2012 - July 2013
Official Sun Tan City August 2011 - June 2012
GC Services February 2011 - August 2011
Belk June 2003 - January 2011
Skills
Customer Service..., Development of..., Manage Client..., Project Management, Project Planning, Social Networking, Sales Management, Sales Operations, Customer Satisfaction, Sales, Account Management, Customer Retention, Inventory Management, Merchandising, Microsoft Excel, Retail, Team Building, Customer Service, Microsoft Office
Education
National University 2012 — 2015
Master of Science (MS), Organizational Leadership
National University 2006 — 2010
BS, Sociology
University of Tennessee-Knoxville 2003 — 2006
Art History
GC Services August 2014 - Present
GC Services November 2013 - Present
Sykes February 2013 - October 2013
Bed Bath & Beyond March 2011 - February 2013
GameStop September 2011 - January 2012
Target November 2009 - February 2010
Skills
Computers, Customer Service, Call Centers, Mobile Devices, Sales, Returns, Phone Etiquette, Multi Tasking, Microsoft Office, Microsoft Excel, Data Analysis, Data Entry, Microsoft Word, Windows, Team Building, Credit Analysis
Education
Polk Community College 2003 — 2006
Associate of Arts (AA), Communications
Greece Arcadia High School 1996 — 2001
High School Diploma, Science
Amazon September 2014 - May 2015
GC Services June 2014 - September 2014
University of South Florida June 2013 - May 2014
Skills
Analytical Skills, Problem Solving, Matlab, Teamwork, Data Analysis, PowerPoint, Microsoft Office, Microsoft Word, Research, Time Management, Leadership, Microsoft Excel, Social Networking, Simulink, Labview, Windows, Public Speaking, Facebook, English, Engineering, Customer Service, C++
Education
University of South Florida 2012 — 2014
Bachelor of Science (B.S.), Electrical Engineering
Polk Community College 2010 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Crossfit New Albany, Crossfit Olentangy February 2012 - Present
AAA Ohio Auto Club October 2009 - July 2011
Gahanna Jefferson Schools February 2006 - June 2009
GC Services November 2005 - February 2006
Carriage Towne Chrysler Dodge Jeep August 2003 - November 2005
Skills
Sales, Teaching, Athletics, Sales Management, Public Speaking, Process Improvement, Fundraising, Training, Leadership, Customer Service, Team Building, Event Planning, PowerPoint, Leadership Development, Strategic Planning, Coaching, Recruiting, Microsoft Office, Social Networking, Social Media, Insurance, Sports, Customer Satisfaction, Cold Calling, Wellness, Advertising, Fitness, Classroom, Curriculum Development
Education
Ashland University 2006 — 2009
Bachelor's degree, Special Education and Teaching, 3.8
Ohio Wesleyan University 1999 — 2003
Bachelor's degree, Pre-Medicine/Pre-Medical Studies, 3.0
Sykes July 2011 - Present
GC Services December 2010 - May 2011
Skills
Call Centers, Customer Service, Team Leadership
Education
S.E.N.A. Trading and Marketing Center 2000 — 2002
Associate's degree, Business Administration and Management, General
National Pedagogical University of Colombia
physical education, Education
Polk State College
Bachelor's degree, International Relations and Affairs
Castle Dental August 2014 - Present
SmileWorks Orthodontics March 2013 - Present
GC Services January 2006 - December 2007
HEB March 2004 - December 2006
Skills
Orthodontics
Education
First Response Medical Training 2013 — 2013
CPR License
Texas Academy of General Dentistry 2013 — 2013
Dental Assisting Registration, Dental Assisting/Assistant
Penn Foster Career School 2012 — 2012
Dental Assisting Certification
GC Services April 2015 - Present
US Navy March 2009 - March 2014
Skills
Dedication to..., Communication Skills, Aviation, Overhead Cranes, Forklift Operator, Electrical..., Hardwork, Leadership
Education
Peace College 2007 — 2009
Elementary Education and Teaching
ARG Financial Staffing July 2013 - Present
Comcast Cable November 2009 - May 2013
GC Services June 2009 - November 2009
Skills
Customer-focused Service, Time Management, Typing, Team Leadership, Data Analysis, Requirements Analysis, Sales, Highly detail oriented, Internal Communications, Customer Support, Customer Satisfaction, Customer Retention, Communication Skills
Education
Mesa Community College 1984 — 1986
McClintock High School 1980 — 1984
High School Diploma, General Studies
GC Services June 2010 - Present
UC Davis September 2003 - June 2009
Yolo County YMCA August 2005 - December 2005
UC Davis October 2004 - July 2005
Queens College CUNY June 2000 - September 2003
Skills
Theatre Arts, Scholarly Research, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Education Software, Research, Training, Teaching, Higher Education, SPSS, Microsoft Office, Tutoring, Blogging, Qualitative Research, Grant Writing, Science, Theatre, History, University Teaching, Performance Studies, Statistics, Research Design, Editing, Art, Spanish, Student Affairs
Education
University of California, Davis 2003 — 2009
PhD, Performance Studies/Theatre and Dance major, Native American Studies minor
University of California, Davis 2003 — 2009
Doctor of Philosophy (Ph.D.), Performance Studies, 3.5 GPA
Queens College 1998 — 2003
BA, Drama, Theatre and Dance and Anthropology (English minor)
Queens College 1998 — 2003
BA 2003, Theatre; Dance and Cultural Anthropology
Scripps Networks Interactive November 2014 - Present
Scripps Networks Interactive September 2013 - November 2014
Windham Professionals February 2012 - September 2013
Marriott International May 2010 - February 2012
GC Services May 1999 - June 2007
Skills
Workday, Human Resources, Employee Benefits, Training, Recruiting, Process Improvement, Time Management, Administration, Personnel Management, Performance Management, New Hire Orientations, Management, Administrative..., Team Building, HRIS, Benefits Administration, Customer Service, Leadership, PeopleSoft, Spreadsheets, ADP Payroll, Accounts Payable, Employee Relations, Microsoft Office, Microsoft Excel, Employee Training, Accounts Receivable, Microsoft Word, PowerPoint, Applicant Tracking..., Call Centers, SharePoint, ADP HRB, ADP E-Time, PayEx, Onboarding, Jobscience, I-9 Compliance, Brivo, e-QIP
Education
Pellissippi State Community College
Business Administration and Management, General
GC Services July 2014 - Present
GC Services April 2011 - July 2014
FMA Alliance, Ltd July 2004 - April 2011
FMA Alliance, Ltd March 2004 - July 2004
Teleperformance USA January 2000 - July 2003
Skills
Management, Reporting Requirements, Requirements Gathering, Requirements Analysis, General Business..., Project Management, Customer-focused Service, Client Service Oriented, Collections, Information Technology, Call Center..., Microsoft SQL Server, SQL Server Management..., Development Testing, Team Building, Training, Outlook, Microsoft Word, Change Management, Microsoft Office, Microsoft Excel, Account Management, FDCPA, HIPAA, TCL, STAR, Business Analysis, Call Center, WebFOCUS, Mainframe Testing, CDP, Account Reconciliation, Research, Research Information, UC4, Call Centers, Business Requirements, SharePoint, User Acceptance Testing, Human Resources, Client Services, Software Documentation, Visio, Integration, Systems Analysis, Project Planning
Education
Southern New Hampshire University 2013 — 2015
Master of Business Administration (MBA), Specialization in Project Management, 3.71
Paine College 1995 — 1999
Bachelor of Science, Mathematics with an emphasis in Computer Science
High School for the Performing and Visual Arts 1991 — 1995
Dance
GC Services June 2013 - Present
W. P. Malone January 2013 - May 2013
Ouachita Baptist University September 2010 - May 2013
MDC-Mobile Drug Collections 2004 - 2012
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Accounting, Teamwork, Financial Analysis, Time Management, Customer Service, Budgets, Finance, Social Media
Education
Ouachita Baptist University 2009 — 2013
Bachelor's Degree, Accounting
Liberty Mutual Insurance August 2014 - Present
CIO Office, LLC January 2013 - August 2014
CIO Office Inc. November 2012 - August 2014
CIO Office February 2012 - November 2012
GC Services March 2011 - February 2012
News Break Network November 2010 - January 2012
Orange Ltd 2010 - 2011
Skills
Marketing Communications, People Skills, Friendly, Task Management, Networking, Marketing, Social Media, Work Ethic, Meeting Deadlines, Positive Team Player, Sales, Social Media Marketing, Event Management, Cloud Computing, Small Business, Recruiting, Management, Disaster Recovery, Customer Service, Advertising, VoIP, Business Development, Public Relations, Managed Services, Team Building, Direct Marketing, Social Networking, Sales Management, Sales Operations, Sales Process, Strategy, Leadership, Lead Generation, Direct Sales, Cold Calling
Education
Middle Tennessee State University 2005 — 2009
Bachelor of Science (B.S.), Electronic Media Communication / Psychology / Speech & Theatre
Pellissippi State Community College 2006 — 2006
Walmart August 2014 - Present
Walmart December 2012 - August 2014
Walmart Customer Care Shared Services December 2011 - November 2012
Walmart December 2010 - November 2012
GC Services January 2007 - July 2010
GC Services October 2006 - July 2010
Skills
Spanish-speaking, iWork, Crunching Numbers, Microsoft Office, Microsoft Word, Outlook, Microsoft Excel, Retail Sales Experience, International Sales, Apple Support, SAP, Time Management
Education
Walmart leadership foundations 2010 — 2011
Mesa Community College 2009 — 2010
Spanish Language and Literature
University of Phoenix 2006 — 2008
Criminal Justice and Corrections
Jacobs Engineering November 2007 - Present
GC Services August 2006 - October 2007
WBIR 10News June 2002 - August 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Employee Relations, Access
Education
Mississippi State University 2003 — 2006
Bachelor’s Degree, Communication and Media Studies
The University of Tennessee at Chattanooga 2000 — 2002
GC Services June 2015 - Present
DancarGroup November 2014 - December 2014
Geneva Summer Tennis Camp June 2009 - July 2012
Skills
Finance, Financial Analysis, Financial Reporting, Financial Modeling
Education
Waubonsee Community College
Associate of Arts Degree
Quincy University 2011 — 2013
Bachelor of Science Degree, Finance
TCF Bank October 2009 - November 2010
GC Services June 2008 - August 2008
Skills
Wellness, Nutrition, Fitness, Holistic Health, Diversified Technique, Pain Management
Education
National University of Health Sciences 2012 — 2015
Doctor of Chiropractic
University of Michigan 2007 — 2011
Bachelor of Science (B.S.), Movement Science
Stern Brothers May 2015 - Present
Stone Carlie September 2014 - March 2015
GC Services December 2013 - September 2014
Wolfe Nilges Nahorski PC January 2012 - October 2013
CRS Financial Services February 2002 - July 2011
Packer Engineering April 1990 - January 1995
Skills
Accounting, Financial Reporting, Microsoft Excel, Microsoft Office, Tax, Microsoft Word, Financial Accounting, Internal Controls, QuickBooks, PowerPoint, Accounts Payable, Budgets, Bookkeeping, Accounts Receivable, Account Reconciliation, General Ledger, Income Tax, Payroll, Non-profits, Tax Preparation
Education
Northern Illinois University - College of Business 1984 — 1988
Bachelor of Science (B.S.), Management
Black Eyed Pea Restaurant February 2015 - Present
West Business Solutions LLC June 2014 - December 2014
GC Services January 2014 - May 2014
NatureCraft Inc. September 2013 - December 2013
Quick Silver Coin Mint July 2013 - September 2013
Frock Shoppe by Liz June 2013 - July 2013
Renaissance Leather April 2013 - May 2013
Cheddar's Casual Cafe November 2012 - April 2013
Hancock Fabrics September 2011 - August 2012
Starbucks March 2010 - November 2010
Skills
Customer Service, Microsoft Word, Data Entry, Customer Retention, Telephone Skills, Call Centers, Outlook, Sales, Time Management, Microsoft Office
Education
Utah College of Massage Therapy Inc-Salt Lake City 2010 — 2011
Massage Therapy/Therapeutic Massage
Northwestern State University 2007 — 2008
Veterinary Technician
The Dunham School 2001 — 2007
High School Diploma
Universal Music Group May 2014 - Present
GC Services August 2006 - May 2014
Skills
Management, Forecasting, Employee Training, Account Management, Budgets, Microsoft Office, Interviewing Skills, Telephone Skills, Collections, Audio Engineering, Senior Management..., Great Motivator, Schedules, Data Analysis, Royalties, Financial Analysis
Education
Ohio University 2002 — 2006
Bachelor of Science (B.S.), Communication and Media Studies
Ohio Dominican University 2010 — 2011
Business Administration and Management, General
Pacific Sales Kitchen, Bath & Electronics February 2015 - Present
GC Services June 2006 - January 2013
Nestlé Waters North America May 2004 - April 2006
Nestle Waters North America May 2004 - November 2004
Nestle Waters North America January 2003 - May 2004
Nestle Waters North America January 2001 - January 2003
Nestle Waters North America February 1997 - January 2001
Nestle Waters North America July 1995 - February 1997
Nestle Waters North America October 1992 - July 1995
Nestle Waters North America June 1977 - September 1992
Skills
Management, Microsoft Word, Microsoft Excel, Training, Recruiting, Start-ups, Time Management, Leadership, Key Account Management, Human Resources, Forecasting, Customer Service, Sales, Sales Operations, P&L, Sales Management, FMCG, Account Management, Customer Experience, Customer Satisfaction
Education
Mt. San Antonio College 1971 — 1972
No Degree, General Studies
William Workman High School 1968 — 1971
Diploma, General Education
Center for Philanthropy and Nonprofit Leadership at the Glasscock School for Continuing Studies May 2014 - Present
Rice Magazine September 2013 - May 2015
Rice Quest Scholars October 2012 - May 2014
GC Services July 2013 - August 2013
Skills
Customer Service, Microsoft Office, Spanish, English, Event Planning, French, Lecturing, Research, Creative Writing, Spanish Literature, Tutoring
Education
Rice University 2012 — 2016
Bachelor of Arts (B.A.) in Spanish and Portuguese Studies & French Studies, 3.86 GPA
Evenchik PLC July 2013 - Present
Peoples Mortgage December 2012 - July 2013
GC Services October 2011 - May 2012
USAA November 2010 - October 2011
Norwegian Cruise Line June 2010 - January 2011
Best Buy September 2008 - July 2010
Coldwell Banker Residential Brokerage June 1997 - July 2009
Skills
Loans, Customer Service, Sales, Credit, Refinance, REO, Referrals, Selling, Sellers, Sales Management, New Business Development, Marketing, Training, Small Business, Property Management, Coaching, Relocation, Single Family Homes, Investors, USDA, Real Estate Transactions, Advertising, VA loans, Listings, Buyer Representation, Contract Negotiation, Leases, Strategic Planning, Insurance, Property, Online Marketing, Resellers, New Home Sales, Real Property, FHA financing, Buyers, Social Media Marketing, Entrepreneurship, Real Estate Development, Townhomes, Real Estate Economics, Retail, Marketing Strategy, Residential Mortgages, Home Staging, Move Up Buyers, Investments, Real Estate Investor, New Homes, Investment Properties
Education
Tucson High School
High School Diploma
University of Arizona
Business & Public Administration
Pima Community College
Business Administration and Management, General
PayPal October 2012 - Present
GC Services May 2011 - September 2012
GoDaddy November 2006 - April 2010
Skills
Programming, Web Development, PHP, Mobile Devices, Java, Game Development, Video Games, Business Intelligence, Management, Leadership, Customer Service
Education
Mesa Community College 2011 — 2015
Associate’s Degree, Computer Science
University of Phoenix September 2004 - Present
GC Services 2002 - 2004
Target September 2000 - January 2002
Skymall Inc. March 1998 - September 2000
Skills
Account Management, Inside Sales, Interpersonal..., Customer Service, Professional Phone..., Customer Retention, Referral Development, Mentoring, Qualifying Prospects
Education
NYU 1982 — 1986
Bachelors Degree
GC Services June 2011 - Present
Hot Topic January 2010 - January 2011
Local Services Inc. September 2005 - January 2011
Skills
Call Center, Cold Calling, Sales, Customer Service, Customer Satisfaction, Customer Retention, Account Management, Direct Sales, Salesforce.com, Sales Process, Sales Management, Selling, Credit, Outlook, Sales Operations, Microsoft Excel, Team Building, New Business Development, Telemarketing, Microsoft Office
Education
Northwest Florida State College 2009 — 2011
Health Science, EMT, Medical Coding
Yavapai College 2006 — 2006
Computer Tech, Computer Repair
Quality Suites & Sleep Inn Lake Wright Norfolk VA July 2007 - Present
Radisson Hotel June 2005 - July 2007
GC Services September 1999 - August 2004
Regal Cinema's FunScape January 1996 - February 1999
Skills
Employee Relations, Training, Recruiting, Human Resources, Performance Management, Payroll, Management, Customer Satisfaction, Interviews, Customer Service, Coaching, Sourcing, New Hire Orientations, Social Media, Sales, Policy, Program Management, Marketing, Hotels, Employee Benefits, Purchasing, Team Building, Cold Calling, Leadership, Account Management, Budgets, Hospitality, Personnel Management, Leadership Development, Sales Management, Tourism
Education
Radford University 1990 — 1992
Business, Management, Marketing, and Related Support Services
Southern Sem 1988 — 1990
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Alliance Data Retail Services January 2015 - Present
GC Services February 2008 - January 2015
Alliance Data Retail Services August 1987 - January 2008
Skills
Process Improvement, Leadership, Call Centers, Management, Team Building, Customer Service
Education
Mount Vernon Nazarene University 2004 — 2006
BBA, Business Administration
Groveport
Groveport
Groveport
Groveport
OTG Management May 2013 - Present
N/A January 2012 - May 2013
UPS October 2012 - January 2013
UPS October 2011 - January 2012
UPS Supply Chain Solutions December 2010 - January 2011
United States Postal Service July 2008 - April 2009
AMC Theatres April 2007 - February 2008
GC Services January 2005 - December 2006
Target February 2004 - November 2004
Skills
Typing, Transportation, Warehousing, Inventory Control
Education
Polk Community College 2003 — 2003
Computer Science
George Jenkins High School 1999 — 2003
GEICO November 2012 - Present
GEICO August 2011 - November 2012
Sports Fan-Attic August 2005 - January 2011
GC Services October 2003 - June 2005
Skills
Toad, SAS EG, Data Analysis, Microsoft Excel, Microsoft Word, SQL, Trend Analysis, Mathematics, Applied Mathematics, Mathematical Analysis, Multivariate Statistics, Regression Analysis, Data Manipulation, Data Modeling, Data Entry, Statistical Tools, Statistical Computing, Statistical Modeling, Microsoft Office, Interview Skills, R, Stepwise Regression, Canonical Analysis, Survival Analysis, Nonparametric...
Education
University of South Florida 2008 — 2011
Bachelor of Arts and Sciences, Statistics, 3.12
Polk Community College 2006 — 2008
Associate of Arts and Sciences, Liberal Arts, 3.17
Innovative Manufacturing June 2009 - Present
Sheetz 2011 - 2012
Taco Bell November 2009 - July 2011
GC Services June 2006 - August 2008
Securitas July 2004 - June 2006
Sitel July 2003 - June 2004
KeiKar Services February 2003 - July 2003
PennLine Service INC. March 2000 - December 2002
Skills
Microsoft Office, AutoCAD, Autodesk Software, Inventor, Machining, Troubleshooting
Education
Mountwest Community and Technical College 2009 — 2011
Associate's degree, Manufacturing Engineering, 3.8
Mountwest Community and Technical College 2008 — 2009
Associate's degree, Machine Tool Technology/Machinist, 3.8
Frontier Communtications December 2010 - January 2012
Frontier Communications 2010 - 2012
GC Services October 2010 - December 2010
Lindbergh Parking February 2008 - April 2010
Kmart October 2007 - February 2008
K Mart October 2007 - January 2008
US Navy July 2004 - September 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Salesforce.com, Typing, Photoshop, Phone Skills, Phone Etiquette, Problem Solving, Answering Phones, Cash Management, File, Customer Service, Management
Education
Pellissippi State Community College 2002 — 2004
n/a, Graphic Design
Fulton High School 1998 — 2002
diploma, diploma
Fulton High School 1998 — 2002
Diploma
Tyson Foods April 2006 - Present
Mc Donalds June 2005 - April 2006
GC Services June 2004 - June 2005
Cox Communications April 2000 - April 2004
Skills
Management, Inventory Management, Customer Service, Process Improvement, Operations Management, Inventory, Microsoft Excel, Outlook, Access, Microsoft Office, Team Building, Accounting, Sales, Troubleshooting, Microsoft Word, PowerPoint, Data Entry, Sales Management, Public Speaking, Retail, Computer Hardware, Inventory Control, Team Leadership, Leadership, Customer Satisfaction, Human Resources, Training, Change Management, Project Management
Education
Texas A&M University-Texarkana 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration, 3.45
University of Phoenix 2004 — 2005
None, Information Technology
Oklahoma State University 1990 — 1993
None, Business, Marketing, Hospitality Mgmt.
Oklahoma Junior College 1989 — 1990
Associate of Arts (AA), Business Administration
University of Central Oklahoma 1983 — 1983
None, Vocal Music Education
John Marshall 1979 — 1983
Lancome-Macys November 2011 - Present
Rent-A-Center April 2005 - September 2010
GC Services March 2001 - April 2005
CIT Group/ Vericrest financial January 2001 - January 2005
Skills
Collections, Retail Management, Multi-unit Retail..., Skip Tracing, Telemarketing, Repossesions, Outdoor Collections, Payroll, PSL management, Training and development, Employee Training
Education
Oklahoma State University-Oklahoma City 2010 — 2012
Millwood
GUESS?, Inc. October 2014 - May 2015
GUESS?, Inc. October 2011 - October 2014
GC Services December 2011 - March 2012
Afni October 2010 - March 2011
Skills
Aviation Maintenance, Computer Hardware, Mobile Devices, Driving, Administration, Sales, Customer Service, Retail, Merchandising, Teamwork, Marketing, Training, Customer Satisfaction, Social Networking, Time Management, Visual Merchandising, PowerPoint, Retail Sales, Microsoft Word, Inventory Control, Inventory Management, Leadership, Customer Experience, Communication, Microsoft Office, Cashiering, Team Leadership, Social Media, Employee Training, Marketing Strategy, Team Building, Loss Prevention, Negotiation, Budgets, Project Management, Troubleshooting, Public Speaking, Account Management, Data Entry, Social Media Marketing, Management, Facebook
Education
Western New Mexico University 2013 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.0 GPA
Pima Community College 2010 — 2012
Abus, Business Administration and Management, General, Freshman
GC Services August 2008 - October 2008
Walmart November 2007 - June 2008
Wendy's August 2006 - September 2007
Skills
Photography, Photoshop, Photo Editing, Digital Photography, Radio, Video Editing, Video Production, Multimedia
Education
2008-2011Ohio University Southern 2008 — 2013
Associate, Applied ScienceElectronic Media
Ohio University 2008 — 2013
Associates in Applied Science, Electronic Media; Multimedia
Cellular Sales June 2013 - Present
GC Services November 2009 - July 2011
Skills
RPC, Music Production, Cellular Communications, 4G, Wireless Broadband, Customer Experience
Education
Pellissippi State Community College 2005 — 2009
Arts, Entertainment, and Media Management
GC Services February 2012 - Present
GC Services January 2009 - February 2012
Education
University of South Florida 2014 — 2016
Bachelor of Applied Science (BASc), Management Information Systems
Polk State College 2011 — 2014
Associate of Arts (A.A.), Mass Communication/Media Studies
GC Services June 2015 - Present
Infrastructure and planning facilities June 2014 - Present
Sparty's August 2013 - June 2014
Skills
Microsoft Office, Research, Public Speaking, Time Management, Social Networking, Facebook, Leadership, Public Relations, Team Leadership, Sales
Education
Michigan State University 2013 — 2017
Mathematics and Computer Science/ Secondary Education, Sophomre
Renaissance High School 2009 — 2013
High school Diploma
Posterity Group, LLC October 2013 - Present
State of Michigan April 2012 - October 2013
State of Michigan May 2011 - April 2012
International Alliance of Hope September 2008 - December 2011
Championship Modeling LLC August 2007 - August 2008
GC Services August 2006 - August 2007
Skills
Leadership, Policy, Management, Customer Service, Program Management, Nonprofits, Government, Microsoft Office, Time Management, Hiring, Training, Human Resources, Interviews, Microsoft Word, Public Speaking, Workforce Development, Microsoft Excel, Data Entry, State Government, Public Administration, Strategic Planning, Recruiting, Contract Management, Contract Recruitment, Government Contracting, Employee Relations, Team Building, Community Outreach, Temporary Placement, Event Planning, Leadership Development, HRIS, Performance Management, Strategy, Coaching, Team Leadership, Career Development, Administration, Organizational..., Problem Solving, Volunteer Management, Outlook
Education
Michigan State University 2004 — 2010
Bachelor of Arts (B.A.), Human Resources Management and Services
Visa February 2014 - Present
Visa July 2012 - January 2014
Visa February 2008 - July 2012
Visa August 2004 - February 2008
Keller Williams Denver Central March 2003 - January 2005
First Revenue Assurance December 1998 - February 2003
GC Services August 1994 - May 1998
Skills
Credit Risk, Customer Service, Credit Analysis, Creative Problem Solving, Credit Cards, Collections, Retail Sales, Real Estate, Real Estate Transactions, Training, Dispute Resolution, Dispute Settlement, Arbitration, Compliance, Call Centers, Fraud Claims, Contract Negotiation, Client Representation, Training Manuals, Interviews, Client Support, Presentations, Fraud Detection, Fraud Prevention, Business Ethics, Team Building, Teamwork, Superior Client Service, Global Support, Fraud, Management Experience, Employee Training, Risk Referrals, Management, Sales
Education
University of Missouri - St. Louis 1990 — 1995
Bachelor of Science (BS), Communications
Kaplan Professional School
Real Estate Broker, Jones Real Estate College
Metropolitan State College of Denver
Art History and Painting
Joule Staffing Solutions May 2013 - Present
Barnabas Health February 2008 - April 2011
GC Services April 2005 - March 2007
NJ Transit November 1993 - March 2003
Skills
Corporate Communications, Marketing Research, Project Coordination, Office Management, Microsoft Office, Hospital software..., Fast Paced Environment, Self-starter, Supporting People, Volunteering, Sales&Marketing, Transportation, Outsourcing, Highly detail oriented, Administrative...
Education
Ocean County College 2007 — 2007
Medical Office Specialist Program
Ocean County College 2005 — 2007
Associate of Science (A.S.), Education/Social Science
Union County College 1998 — 1998
Materials Management Certificate, Logistics, Materials, and Supply Chain Management
GBC LLC May 2004 - Present
Pepper,Gordon,Breen & Weinberg 2000 - 2004
GC Services 1990 - 1995
Financial Collection Agency 1985 - 1990
Skills
Negotiation, Accounts Receivable, Process Improvement, Customer Service, Risk Management, Training, Microsoft Excel, CRM, Leadership, Credit, Team Building, Microsoft Word, New Business Development, Business Development, Consulting, Forecasting, Call Center, Sales Management, Management, Strategic Planning, Account Management, Call Centers, Customer Satisfaction, Sales
Education
University of Maryland Eastern Shore 1977 — 1979
Naval Postgraduate School
Medical Technology/Emergency Medicine
Naval School Of Health Sciences
Medical Technology
Equifax Workforce Solutions September 2012 - Present
FIS March 2012 - October 2012
Ceridian October 2011 - February 2012
Ceridian February 2007 - October 2011
Ceridian Employer Services May 2000 - January 2007
GC Services December 1997 - June 1999
Drury Hotels May 1995 - December 1997
Lady Foot Locker April 1993 - May 1995
Skills
Ceridian, HRIS, Benefits Administration, Employee Benefits, Payroll, Employee Relations, Human Resources, Performance Management, Process Improvement, Call Center, ADP Payroll, Coaching, Software Implementation, Project Management, Leadership, PeopleSoft, Training, Recruiting, Applicant Tracking..., Software Documentation
Education
Southeast Missouri State University 1990 — 1993
B.A., Political Science
Parkland College 1988 — 1990
Assoc of Arts, Liberal Arts
GC Services September 2013 - Present
Adecco Group May 2013 - October 2013
Skills
Customer Service, Microsoft Excel, Leadership, Team Leadership, Outlook, Time Management, Microsoft Office, Sales, Data Entry, Call Centers
Education
Morehead State University 2010 — 2015
Computer Science
Ashland Community and Technical College 2010 — 2014
Associate of Science (AS), Registered Nursing/Registered Nurse
J. Lodge LLC September 2013 - Present
GC Services May 2011 - August 2013
TCIM Services November 2000 - April 2011
Romulus Inc November 1995 - November 2000
Skills
Data Analysis, Training, Employee Training, Communication, Microsoft Excel, Customer Service, Customer Satisfaction, Customer Retention, Employee Relations, Employee Engagement, Microsoft Word, PowerPoint, Budgets, Telecommunications, Telephone Skills, Telemarketing, Client Liaison, Vendor Management, Leadership, Management, Call Centers, Team Leadership, Process Improvement, Team Building, CRM, Performance Management, Coaching, Operations Management, Strategic Planning
Education
Pima Community College 2003 — 2007
Associate of Science (A.S.), Small Systems Network Analyst
Dart Container June 2014 - Present
Georgia-Pacific LLC April 2010 - June 2014
Comprehensive Logistics December 2005 - April 2010
GC Services June 2005 - December 2005
LS2000-Delphi Automotive Systems September 2003 - June 2005
Skills
Employee Relations, CRM, Change Management, Contract Negotiation, Deferred Compensation, Employee Benefits, Employee Engagement, Employment Law, FMLA, HR Policies, HRIS, Human Resources, Interviews, Labor Relations, Leadership, Leadership Development, Logistics, Management, Negotiation, New Hire Orientations, Onboarding, Organizational..., Payroll, Performance Management, Personnel Management, Policy, Program Management, Recruiting, Screening, Succession Planning, Talent Acquisition, Talent Management, Temporary Placement, Training, Union
Education
Michigan State University 2012 — 2014
Master of Business Administration (MBA)
Michigan State University 1998 — 2001
B.A-Business, Human Resource Management
Pellissippi State Community College January 2010 - Present
Pellissippi State Community College January 2010 - January 2010
GC Services January 2009 - January 2009
Westgate May 2006 - September 2008
Westgate Resorts March 2005 - May 2006
Skills
Customer Service, Customer Retention, Customer Oriented, Problem Solving, Goal-oriented..., Receptionist Duties, Microsoft Office, Typing, Databases, Data Entry, Positive Energy, Sales, Strategic Negotiations, Building Relationships, Office Administration, File Systems, File Management, Account Management, Bookkeeping, Highly detail oriented, Microsoft Excel, Microsoft Word, Team Building, Team Leadership, Telecommunication..., Transaction Processing, Organization &..., Computer Aided Dispatch, Computer Proficiency, Collections, Profit Maximization, Sales Management, Highly Dedicated, Professional..., Time Management, Call Center..., Clerical Skills, Complaint Management, Incentive Programs, Customer Satisfaction, Creative Merchandising, Networking, Order Processing, Public Relations, Public Speaking, Appointment Scheduling, Training, Leadership Development, Process Improvement, Telemarketing
Education
Pellissippi State Community College 2010 — 2012
Currently working on an AAS, Office Administration
Pellisssippi State community college
Tennessee Technology Center at Knoxville 2008 — 2009
CPT, Healthcare
Karns High School
High School Diploma
Cardinal Health , Specialty Pharmaceutical Distribution July 2014 - Present
Zambelli Fireworks Internationale July 2004 - Present
LEGOLAND Florida February 2014 - July 2014
Polk State College June 2010 - December 2011
GC Services June 2009 - June 2009
Revolution Comics June 2004 - January 2008
Skills
Research, Customer Service, Microsoft Office, Microsoft Word, Sales, Management, Event Planning, Microsoft Excel, Social Media, Event Management, Teamwork, Editing, Photoshop, PowerPoint, Outlook, Time Management
Education
Polk State College 2010 — 2011
Certificate, Medical Coding
Polk State College 2003 — 2008
Associate in Arts, Liberal Arts
Children 1st Dental and Surgery Center April 2013 - Present
The Edge Marketing & Advertising Company and Public Relations Agency April 2007 - Present
GC Services July 2003 - April 2007
Skills
Operations Management, Marketing Management, Contract Negotiation, Event Management, Market Research, Business Planning, Forecasting, B2B, Windows, Business Strategy, Invoicing, Market Analysis, Internet Explorer, Business Requirements, Social Media, Public Relations, Event Planning, Public Speaking, Marketing Strategy, Recruiting, Advertising, Strategy, Leadership, Marketing, Training, Management, Leadership Development, Entrepreneurship, Human Resources, Business Development, Project Planning, Social Media Marketing, Social Networking, Press Releases, Customer Service, Editing, Budgets, Analysis, Customer Retention, Marketing Communications, Microsoft Office, Online Advertising, Online Marketing, Proposal Writing, Sales, Time Management, Trade Shows
Education
Willam Taft School of Law 2014 — 2018
jdat, Law
New York Institute of Technology 2005 — 2005
MBA, Businesss
Graduate of University of Houston at Victoria 1998 — 2001
Bachelor of Science, Criminal Justice
Morton High School 1976 — 1980
Hs diploma
MSU Federal Credit Union June 2012 - Present
GC Services January 2012 - Present
Michigan State University Charles Drew Science Scholars September 2009 - Present
Michigan State University August 2011 - December 2011
Michigan State University Learning Resource Center February 2011 - May 2011
Michigan State University Office of Supportive Services September 2006 - February 2011
Skills
Proficient in Microsoft..., Knowledgeable of C++..., Excellent...
Education
Michigan State University 2010 — 2011
Bachelor of Science, Computational Mathematics
Michigan State University 2004 — 2009
Bachelor of Science, Mathematics
Accretive Solutions October 2011 - February 2012
KBR, Inc. July 2008 - November 2010
GC Services November 2006 - June 2008
MFR PC May 2004 - August 2006
Gomez & Company, CPA's July 1999 - May 2004
Skills
Auditing, Accounting, Fixed Assets, Purchasing, Sarbanes-Oxley Act, Internal Audit, Financial Reporting, Financial Analysis, Due Diligence, CPA, Internal Controls, Accounting Applications, Tax, Process Improvement, Balance Sheet, Mergers & Acquisitions, Forensic Accounting, GAAP, Financial Statements, Sarbanes-Oxley, Consolidation
Education
Thunderbird School of Global Management 1995 — 1995
None, Exchange program in International Business
University of Houston 1991 — 1995
MS Accountancy, Accounting
Occidental College 1984 — 1988
A.B., Economics
TRAK America November 2012 - Present
Daniels, Norelli, Scully, Cecere P.C. 2012 - 2012
Hunter Warfield 2003 - 2010
The Call Center, LLC 2000 - 2003
Financial Credit Network, Inc. 1995 - 2003
GC Services 1986 - 1995
Skills
Credit, Account Management, Operations Management, Call Center, Customer Service, Performance Management, Team Building, Accounts Receivable, Process Improvement, Strategic Planning, Call Centers, Employee Relations, Customer Satisfaction, Risk Management, Vendor Management, Training, Forecasting, Finance, Change Management, Leadership, Management, Business Analysis, Budgets, Banking, CRM, Negotiation, Financial Analysis, Analysis, Outsourcing
Education
Penn State University
B.S., Accounting, Computer Science
Ambridge
US Army March 2010 - Present
Verizon April 2005 - January 2009
MCI September 2003 - April 2005
GC Services February 2001 - September 2003
Gateway December 1999 - April 2001
La Quinta February 1998 - July 2000
Skills
Process Improvement, Access, Call Center, Management, Training, Analysis, Databases, Project Planning, Forecasting, Microsoft SQL Server, SQL, Outsourcing, Leadership, Quality Assurance, Time Management, Project Management, Software Documentation, Call Centers, Troubleshooting, Integration, Program Management, Customer Service, Team Leadership, Contract Management, Operations Management, PowerPoint, Business Analysis, Security, System Administration, Process Scheduler, Budgets, Microsoft Excel, Sales Operations, Sales
Education
Palm Beach Community College 1994 — 1997
Business Management
Greenacres Christian Academy 1989 — 1994
Level 3 Communications November 2014 - Present
tw telecom August 2010 - Present
tw telecom September 2008 - August 2010
Deltacom April 2002 - September 2008
GC Services July 2000 - November 2001
MCIWorldcom September 1997 - July 2000
MCI January 1991 - July 2000
MCIWorldcom October 1995 - March 1997
MCI Communications March 1994 - September 1995
MCI Services January 1991 - February 1994
Skills
Customer Support, SIP, Business Analysis, Market Research, Pricing Strategy, Sales Operations, Selling, Telecommunications, Solution Selling, Sales Process, Sales, MPLS, Co-location, Cold Calling, Contract Negotiation, Call Centers, Direct Sales, Sales Management, Leadership, Training, Program Management, SaaS, Professional Services, Management, Business Planning, Wireless, Unified Communications, Networking, Managed Services
Education
Morningside College 1986 — 1990
Business Administration
Morningside College
Business Administration; Marketing
Chevron June 2012 - Present
Aerotek November 2011 - March 2012
GC Services September 2007 - November 2011
Bed Bath & Beyond April 2007 - September 2007
Skills
Top-notch Customer..., Microsoft Office, Telephone Skills, PowerPoint, Teamwork, Cashiering
Education
Mesa Community College 2008 — 2014
CareTaker June 2010 - December 2013
GC Services 2009 - 2010
Best Buy October 2009 - December 2009
Naturec March 2009 - July 2009
Best Buy February 2008 - March 2009
Polk County School Board February 2004 - January 2008
Skills
Customer Service, Sales, Collections, Microsoft Excel, Microsoft Word, Microsoft Office, Retail, Game Testing, Banking
Education
Remington College 2013 — 2015
network administration, Computer Systems Networking, 4.0
Polk Community College
DeBano Consulting, LLC September 2007 - Present
See Say & Do, LLC September 2007 - Present
Duffey Petrosky November 2009 - October 2012
Campbell-Ewald 2005 - 2006
Ogilvy & Mather 1995 - 2005
Phoenix Group 1990 - 1995
Phoenix Group or Minacs 1990 - 1995
GC Services 1986 - 1990
Rockwell International Corporation 1985 - 1986
Skills
Integrated Marketing, Digital Strategy, Creative Strategy, Interactive Marketing, Advertising, Mobile Marketing, Marketing, Digital Marketing, Creative Direction, Media Planning, Digital Media, Social Media Marketing, Marketing Strategy, Relationship Marketing, Social Media, SEO, Mobile Advertising, Social Networking, Website Development, Branding, Web Analytics, Account Management, Concept Development, Interactive Advertising, Direct Marketing, Lead Generation, Strategy, Analytics, User Experience, B2B, Brand Development, Strategic Communications, Web Design, Corporate Branding, Email Marketing, Direct Mail, Online Advertising, Information Architecture, Brand Architecture, SEM, Brand Management, Online Marketing, Customer Insight, Branding & Identity, Media Buying, Outdoor Advertising, Marketing Communications, Copywriting, Media Strategy
Education
Northwood University 1982 — 1985
Public Relations, Advertising, and Applied Communication
The Ohio State University
International Business Marketing
Jackson March 2014 - Present
GC Services December 2013 - March 2014
Mackinac Island Town Crier May 2012 - August 2012
Abercrombie & Fitch May 2010 - August 2010
Skills
Facebook, InDesign, Final Cut Pro, Photoshop, Illustrator, Adobe Creative Suite, Social Media, Video Editing, Blogging, OS X, Social Networking, iLife, iWork, Photography, Video Production, Journalism, Microsoft Office, Microsoft Excel, Newspapers, Public Relations, PowerPoint, Multimedia, SEO, AP Style, Grammar, Spelling, Editing, Microsoft Word
Education
Michigan State University 2009 — 2013
Bachelor's degree, Journalism, 3.4
Holt High School 2005 — 2009
High School, 3.76
State of Ohio December 2011 - Present
Carleton Realty April 2011 - September 2012
State of Ohio September 2008 - December 2011
Allan-Hunter Group, Ltd. June 2010 - February 2011
Century 21 Joe Walker & Associates April 2006 - June 2010
Jeti Marketing LLC January 2008 - December 2009
TALX August 2003 - May 2006
GC Services May 2000 - April 2004
Bank One 1999 - 2000
Bank One January 1998 - December 1999
Skills
Management, Leadership, Process Improvement, Strategic Planning, Training, Marketing
Education
Otterbein University 2006 — 2008
MBA, Business
Ohio Dominican University 1992 — 1996
BA, Economics & Business Administration
University of Dayton 1991 — 1992
Worthington
GC Services November 2009 - Present
VMS March 2007 - November 2007
Education
Pima Community College 1997 — 2000
Business Administration
Energy Transfer August 2012 - Present
FedEx Office HQ September 2011 - August 2012
T-Mobile April 2010 - March 2011
T-Mobile March 2010 - June 2010
T-Mobile USA May 2007 - April 2010
T-Mobile May 2007 - March 2010
Trammell Crow Company March 2006 - May 2007
GC Services May 2004 - March 2006
Skills
A+ Certified, Blackberry Enterprise..., Microsoft Office, Troubleshooting, Technical Support, Operating Systems, Call Centers, Networking, Software Installation, Help Desk Support, Lotus Notes, Windows, Blackberry, Customer Service, Testing, Laptops, System Administration, Telecommunications, Android, Team Building, Time Management, XP, Windows 7, Active Directory, Hardware, Microsoft Exchange, Information Technology, Windows XP
Education
Richland College Class of 2013 2012 — 2013
CCNA
Richland College 2011 — 2013
Associates, Information Systems
Bryan Adams High School 1997 — 1999
High School Diploma
Bryan Adams High School Class of 1997 — 1999
IBM June 2010 - December 2011
CNA Insurance January 2005 - June 2010
CNA Insurance September 2003 - January 2005
CNA Insurance November 1998 - September 2003
CNA Insurance October 1997 - November 1998
CNA Insurance February 1995 - October 1997
CNA Insurance August 1987 - February 1995
GC Services September 1986 - August 1987
Skills
COBOL, JCL, SQL, DB2, Endevor, Version Manager, Dimensions, Visual Basic, Mainframe, Access, Requirements Analysis, TSO, Fileaid, VSAM, IBM Utilities, Application Development, SDLC, Requirements Gathering, Software Configuration..., Analysis, Disaster Recovery, Software Development, Visio, Data Center
Education
Northern Illinois University 1981 — 1986
B.S., Computer Science
GC Services March 2012 - December 2012
MSU Physical Plant October 2007 - September 2011
Compuware May 2006 - August 2008
Wendy's Assistant Manager 2005 - 2006
Skills
Microsoft Word, HTML
Education
Michigan State University 2006 — 2011
B.A., Advertising
L&S Plumbing and Construction September 2013 - August 2015
Saber Management Llc January 2013 - August 2013
GC Services December 2011 - February 2012
Prichard Lawncare March 2011 - July 2011
Limited Brands September 2010 - February 2011
Skills
Public Speaking, Training, Leadership, Team Building, Data Analysis, Outlook, Process Improvement, Community Outreach
Education
Morehead State University 2009 — 2011
GC Services August 2015 - Present
Education
Midland University 2013 — 2013
Road America October 2002 - Present
Oasis Reservation Services 1999 - 2002
GC Services 1991 - 1999
Skills
Call Center, Customer Service, Team Building, Customer Relations, Strategic Planning, Operations Management, Performance Management, Customer Experience, Problem Solving, Workforce Management, Telecommunications, B2B, Team Leadership, Process Improvement, Forecasting, Customer Satisfaction, Contract Negotiation, Negotiation, New Business Development, IVR, Quality Assurance, Vendor Management, Call Centers, Account Management, Sales, Training, Management, Customer Retention, Sales Management, Inventory Management, Outsourcing, Budgets
Education
Southwest Missouri State University
BA, Business Management
HT Hackney June 2015 - September 2015
Arby's Restaurant Group, Inc. May 2015 - June 2015
GC Services February 2014 - August 2014
Gradient Holdings, LLC June 2011 - February 2012
Gradient Holdings, LLC July 2010 - January 2011
Skills
Microsoft Office, Microsoft Word, Data Entry, Windows, Customer Service, Microsoft Excel, LibreOffice, OpenOffice, iOS, Mac OS, IBM AS/400, GNU/Linux
Education
Pellissippi State Community College
Computer Science
Family Christian Academy East 2007 — 2012
High School
SAIC, Inc February 2014 - July 2014
Answer Financial February 2013 - February 2014
Mori Luggage November 2012 - January 2013
GC Services February 2012 - May 2012
Century 21 Select Properties May 2010 - November 2010
Knox Tenn Rental and Sales Corp August 2007 - April 2010
Cappiello Real Estate April 2006 - August 2007
Power Equipment Co October 2002 - April 2006
Marriott May 2002 - July 2002
Super Target January 2002 - April 2002
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, Sales, Leadership, Training
Education
Miami Dade Community College
ASSOCIATE OF SCIENCE, FINANCIAL SERVICES; Accounting
Miami Dade College
Associate's degree, Banking and Finance
Sears Holdings Corporation February 2011 - Present
GC Services September 2010 - April 2011
North County Transit District December 1997 - January 2010
Skills
Transportation, Public Transport, Dispatching, Customer Service, Microsoft Office, Microsoft Excel, Labor Relations, Employee Relations, Microsoft Word, customer relations, Operations Management, Supervisory Skills, Inventory Management, Logistics, Customer Satisfaction, Process Scheduler
Education
MiraCosta College 2008 — 2009
Medical Insurance Specialist/Medical Biller
Teleperformance, USA May 2015 - Present
Teleperformance, USA April 2014 - May 2015
GC Services April 2013 - March 2014
thesmartphonechamp.com October 2012 - December 2013
Subway May 2012 - May 2013
Skills
Microsoft Office, Garageband, Music Production, Music, Singing, Graphics, Social Networking, Information Technology, Music Theory, Composition, Facebook, Video Production, Android, iOS, Music Notation, Mac OS X Mountain Lion, Windows 7, Windows Vista, Windows XP, Windows 8, Windows Mobile, Windows Phone, Recording, Pro Tools, Logic Pro, iPad, OS X, iPhone, Smartphones, Mac, Sound Editing, Piano, Musicians, iMovie, Mac OS, Music Industry, Acting, Band
Education
Musicians Institute 2015 — 2016
Associate of Arts (A.A.), Vocal Performance
Full Sail University 2012 — 2014
Bachelor of Science (B.S.), Music Production
Copperas Cove High School 2008 — 2012
MSU Biochemistry July 2015 - Present
MSU University Advancement April 2015 - August 2015
2020 Girls January 2015 - May 2015
GC Services May 2014 - August 2014
Skills
Python, OpenCV, C++, HTML, CSS, Matlab
Education
Michigan State University 2013 — 2017
Computer Science
A co 449 Air Support Battalion April 2010 - December 2014
Skookum Contract Services December 2012 - 2014
DynCorp International May 2012 - December 2012
Skookum Contract Services January 2012 - May 2012
KBR, Inc. June 2011 - December 2011
Corrections Corporation of America April 2011 - June 2011
GC Services January 2011 - April 2011
U.S Army April 2005 - November 2009
Skills
Military, Security Clearance, DoD, Government, Logistics, Military Experience, Operational Planning, Command, Army, Supervisory Skills, Military Operations, Military Training, Military Logistics, Security, Force Protection, Microsoft Office, Weapons, Defense, Team Building, Government Contracting, Microsoft Word, Intelligence Analysis, Logistics Management, Training, Operations Management, National Security, Program Management, Community Outreach, Conflict Resolution, Physical Security, Policy, Organizational..., Inventory Management, Information Assurance, Troubleshooting, Clerical Skills, Administrative..., Office Administration, Office Management, Customer Service, Social Media, Social Skills, Cultural Awareness, Time Management, Organizational..., Problem Solving, Critical Thinking, Medical Terminology, Healthcare, Bilingual Communications
Education
National American University 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Ines Maria Mendoza 2001 — 2004
High School Diploma
GC Services September 2014 - Present
Capco inc November 2013 - August 2014
Sunrise Preschools April 2009 - May 2014
Mesa County Work force June 2013 - November 2013
Rivera pools June 2007 - April 2009
Skills
Microsoft Office, Research, Classroom Management, Microsoft Excel, PowerPoint, Leadership, Curriculum Design, Curriculum Development, Coaching
Education
Mesa Community College 2013 — 2015
Associate's degree, Accounting and Business/Management
CashCall, Inc. May 2014 - April 2015
GC Services June 2009 - May 2014
Education
Mt. San Antonio College 2006 — 2009
General Studies
North Little Rock School District October 2014 - Present
PCMI Services - Powered by Willsub August 2014 - Present
American Support August 2014 - Present
SubTeachUSA August 2013 - Present
Field Strategies, LLC June 2010 - August 2010
Cato Corporation November 2007 - August 2009
Cricket Wireless March 2006 - October 2007
GC Services May 2002 - August 2004
UALR MidSOUTH / School of Social Work June 2003 - September 2003
Skills
Curriculum Design, Teaching, Curriculum Development, Lesson Planning, Tutoring, Classroom, Classroom Management, Elementary Education, Educational Technology, Educational Leadership, Differentiated..., Special Education, Higher Education, Literacy, Staff Development, Teacher Training, K-12, Public Speaking, Instructional Design, Research
Education
University of Arkansas at Fort Smith 2014 — 2015
Bachelor of Applied Science (B.A.Sc.), Office Technology
University of Arkansas at Pine Bluff 2010 — 2013
Business Administration and Management, General
Pulaski Technical College 2006 — 2009
Associate of Science (A.S.), Business/Office Automation/Technology/Data Entry
University of Arkansas at Little Rock 2001 — 2003
N/A, Secondary Education and Teaching
GC Services July 2012 - February 2015
Skills
Microsoft Office, Customer Service, Management, Microsoft Word, PowerPoint, Research, Leadership
Education
Mt. San Antonio College 2015 — 2016
Associate's degree, Behavioral Sciences
Mt. San Antonio College 2006 — 2011
Associate's degree, Foods, Nutrition, and Wellness Studies, General
Atlanta Gas Light February 2015 - Present
AGL Resources July 2014 - Present
AGL Resources March 2007 - Present
AGLResources March 2007 - Present
GC Services April 2000 - September 2004
Skills
Natural Gas, Call Centers, PeopleSoft, Strategic Planning, Training, Customer Service, Team Building, Workforce Management, Coaching, Team Leadership, Employee Training, Telecommunications, Outlook, Business Process..., Energy, Gas, Management, Process Improvement, Process Scheduler, Program Management, Project Management, Vendor Management, Leadership, Contract Negotiation, Analysis, Operations Management, Budgets, Contract Management, Project Planning, Change Management, Onboarding, Performance Management
Education
University of Phoenix 2008 — 2011
BSBM
Old Dominion University
Bright House Networks October 2014 - Present
Ear to There Tours August 2010 - September 2014
GC Services July 2001 - August 2009
Skills
Sales, Wine, Wine Tasting, Sales Management, Negotiation, Beer, Team Building, Strategic Planning, Alcoholic Beverages, Inventory Management, Logistics, Key Account Management, Pricing, Employee Training
Education
Polk State College
Pentagon Federal Credit Union (PenFed Credit Union) February 2015 - Present
Bank of America Corporation December 2007 - May 2013
GC Services November 2004 - May 2007
Publix Super Markets October 2000 - May 2004
Skills
Customer Service, Finance, Sales, Management, Banking, Credit, Deposits, Outlook, Investments, Payments, Time Management, Marketing, Negotiation, Mortgage Lending, Teamwork, Loans
Education
Strayer University 2013 — 2015
Miami Dade College 2001 — 2004
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Holy Covenant United Methodist Church September 2014 - Present
EzLinks Golf September 2010 - Present
Denso Manufacturing December 2009 - March 2010
USI, Inc. July 2009 - November 2009
MG Markets September 2006 - May 2009
GC Services August 2008 - October 2008
Client Logic March 2006 - June 2007
Little Caesars July 2005 - March 2006
Food City March 2003 - March 2006
BiLo March 2002 - March 2003
Skills
Strong computer skills, strong verbal skills, Excellent customer..., excellent people skills, Multitasking Skills, High Organizational..., training new employees, team oriented worker, Microsoft Office, New Hire Training, Team-oriented, Customer Service, Social Networking, Windows
Education
University of Tennessee-Knoxville 2003 — 2005
Classes Taken, Computer Science, 3.3
Pellissippi State Community College 2002 — 2003
Classes Taken, General Studies, 3.4
General Dynamics Information Technology October 2014 - Present
Hinduja Global Solutions June 2014 - August 2014
HP Enterprise Security Services October 2012 - December 2013
Xerox July 2012 - October 2012
AT&T November 2008 - March 2012
GC Services September 2007 - November 2008
WSI December 2006 - September 2007
EchoStar Corporation August 2005 - December 2006
DAN'S BIRKENSTOCK FOOTPRINTS August 1986 - August 2005
Skills
Pedorthist, Photography, Call Center, Telecommunications, Customer Satisfaction, Troubleshooting, Avaya, Customer Service, Wireless, T1, Customer Experience, Vendor Management, Customer Retention, DSL, Sales, Technical Support, Immigration and..., Call Centers, Leadership, Management, New Business Development, Software Documentation, CRM, Strategy, Training, Market Research, Team Building, Sales Operations, Marketing, Team Leadership, Start-ups, Process Improvement, Microsoft Office, Microsoft Excel
Education
University of Phoenix 2009 — 2012
BSB/M, Business Management, 3.2 GPA
University of PhoenixBusiness Management 2009 — 2012
Bachelor of Science in Business Management, Business Administration, Management and Operations, 3.22
New York College of Podiatric Medicine 1996 — 1996
Pedorthis, Podiatrics, A
New Mexico State University 1983 — 1985
General Studies, 3.2
New Mexico State University 1982 — 1985
Convergys August 2015 - Present
GC Services June 2015 - July 2015
Afni May 2014 - March 2015
The Home Depot April 2010 - April 2013
Skills
Spanish-speaking, Computer Maintenance, Customer Satisfaction, Customer Engagement, Customer Service, Computer Proficiency, Computer Repair, Computers, Computer Hardware, Telephone Skills, Data Entry, Inventory Management, Troubleshooting, Cash Register
Education
University of Phoenix 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Information Technology
Pima Community College 2011 — 2014
Associate of Science (AS), Computer Systems Networking and Telecommunications
Northwestern University Health Service May 2013 - Present
Northwestern University Health Service January 2008 - April 2013
Institute of Real Estate Management May 1990 - January 2008
Walgreens 1987 - May 1990
GC Services 1985 - 1987
Skills
Data Analysis, Software Documentation, Healthcare Information..., Healthcare, Hospitals, EMR, Microsoft Office
Education
Oakton Community College 2002 — 2005
A.A.S., Health Information Technology
University of Illinois at Chicago 1982 — 1984
B.S., Quantitative Methods
University of Colorado at Boulder 1980 — 1982
Municipal Employees Retirement System (MERS) October 2005 - Present
American Management Systems (AMS) March 1999 - November 2001
GC Services January 1993 - March 1999
Skills
Process Improvement, Strategic Planning, Change Management, Employee Benefits, Program Management, Business Analysis, Organizational..., Pensions, Leadership, Vendor Management, Risk Management
Education
Oakland University 1988 — 1992
Bachelor of Science (BS), Public Administration
FCB Partners - Process Owners In Action
FCB Partners - Process Owners In Action
SandRidge Energy July 2014 - Present
SandRidge Energy September 2007 - July 2014
GC Services 2001 - 2007
Skills
Networking, Databases, Troubleshooting, Customer Service, Software Documentation, Process Improvement, Hardware, Customer Support, Software Installation, System Administration, Visio, Windows 7, Active Directory, Technical Support, Computer Hardware, Windows XP, Citrix, Operating Systems, Windows, Laptops, Information Technology, Management, Oil, Petroleum
Education
University of Central Oklahoma 2002 — 2006
Bachelor, Management Information Systems
Oklahoma State University 1999 — 2002
Associates, Telecommunications with Network Emphasis
Radius Global Solutions LLC August 2015 - Present
Penncro Associates January 2012 - August 2015
Penncro Associates, Inc. 2007 - 2011
Penncro Associates September 2004 - April 2007
Advanced Call Center Technologies 2001 - 2003
The CBE Group, Inc. 1998 - 2001
FCA 1995 - 1998
GC Services 1986 - 1995
Pennsylvania Department Of Revenue 1976 - 1986
Skills
Credit Cards, Credit, Executive Management, Call Centers, Risk Management, Management, Credit Analysis, Business Development, Financial Services, Process Improvement, Credit Risk, Operations Management, Call Center, Strategy, Customer Service, Strategic Planning, Banking, Loans, Finance, Mortgage Lending, Vendor Management, Accounts Receivable, Portfolio Management, Loss Mitigation, Outsourcing, Leadership, Coaching, Financial Analysis, Loan Servicing, Team Building, Financial Risk, Relationship Management, Insurance, Mortgage Servicing, Sales, Skip Tracing, Analysis, New Business Development, Customer Satisfaction, Debt Collection, Compliance, Customer Relations, Mortgage, Default, Forecasting
Education
Penn State University 1978 — 1980
york suburban 1970 — 1974
Bachelor of Business Administration (B.B.A.)
GC Services August 2015 - Present
AutoNation May 2015 - July 2015
TradeSTAR, Inc 2012 - 2013
Skills
Training, Account Management, Customer Service, Recruiting, Negotiation
Education
Oral Roberts University 2011 — 2015
Bachelor of Business Administration (B.B.A.), International Business
Forbidden Math March 2013 - Present
New Mexico State University June 2006 - Present
Train Business Solutions August 1993 - Present
GC Services 1999 - 2003
Skills
Training, Project Management, Public Speaking, Research, Entrepreneurship, Management, Databases, Higher Education, Teaching, Leadership Development
Education
New Mexico State University 2008 — 2011
Doctorate, Economic Development and Quantitative Analysis
University of Houston 1991 — 1993
MS, Mathematics
The University of Texas at Austin 1982 — 1985
BBA, Management Information Systems
Gap Inc./Old Navy March 2014 - Present
Gap Inc./Old Navy November 2012 - March 2014
Gap Inc./Old Navy May 2003 - November 2012
The Walt Disney Company May 2001 - May 2003
Foot Locker June 2000 - February 2001
GC Services January 2000 - June 2000
Lids Corp. June 1997 - January 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Photoshop, Budgets, Loss Prevention, Retail, Inventory Control, Store Management, Inventory Management, Store Operations
Education
Rio Hondo College 1996 — 1998
El Rancho High School 1992 — 1996
Diploma, General Studies
Enterprise Products June 2014 - Present
Eagle Rock Energy Partners January 2013 - June 2014
GC Services February 2007 - January 2013
JP Morgan 2005 - 2007
UTMB 2005 - 2006
American National Insurance 2000 - 2005
UTSI 1997 - 2000
Skills
Database Administration, Performance Tuning, SSIS, SQL Server, T-SQL, Business Intelligence, ETL, SQL Tuning, Sybase, Stored Procedures, Database Design, Database Development, Disaster Recovery, Data Modeling, Data Warehousing, Databases, SQL, Unix, High Availability, Microsoft SQL Server, Integration, PL/SQL, DB2, SharePoint, Requirements Analysis, SDLC, Systems Analysis, Software Development, Software Documentation, SSRS, Security, Software Project..., Troubleshooting, Enterprise Software, VBScript, Enterprise Architecture, Crystal Reports, IIS, Oracle, Relational Databases, Solaris, Visio, Erwin, Oracle RAC, Database Admin, Cluster, VB.NET, Data Warehouse..., RMAN, Replication
Education
Regis University 2002 — 2005
MBA, Masters in Business Administration
University of Houston-Clear Lake 1992 — 1997
B.S., Computer Science
Michigan State University September 2014 - Present
Michigan State University October 2014 - Present
GC Services September 2012 - August 2013
Skills
Sales, Customer Service, Team Leadership, Cold Calling, Accounting, Time Management, Budgets, Finance, Event Planning, Microsoft Office
Education
Michigan State University 2011 — 2016
Bachelor’s Degree, Accounting and Finance, Junior
Windham Professionals September 2011 - July 2012
GC Services August 1998 - February 2011
Skills
Process Improvement, Accounts Receivable, Operations Management, Credit, Call Center, Call Centers, Customer Satisfaction, Management, Leadership, Customer Service, Team Leadership, Analysis, Team Building, Training, Risk Management, New Business Development, Vendor Management, Time Management, Forecasting, Coaching, Executive Management, Account Management, Strategic Planning
Education
Pellissippi State Community College
Associate's Degree, Associates of Science, 3.93
University of Tennessee-Knoxville
4.0
Nabors Industries March 2012 - Present
Nabors Industries September 2011 - March 2012
GC Services July 2007 - September 2011
blackbaud October 2005 - June 2006
Qwest Software services February 2005 - October 2005
Infosys September 2002 - January 2005
Indian Space Research Organisation June 2001 - September 2002
Skills
Software Development, .NET, Business, PMP, SDLC, SOA, SQL, Databases, Agile Methodologies, Software Project..., Requirements Analysis, Web Services, ASP.NET, Oracle, WCF, Business Strategy, Consulting, Microsoft SQL Server, C#, XML, Java Enterprise Edition, Unix, Visual Studio, Data Modeling, Finance, Data Warehousing, Performance Tuning, Business Analysis, BizTalk, Mobile Applications, Supply Chain Management, Management, Enterprise Software, Integration, Business Process, Leadership
Education
University of Houston 2008 — 2010
Master's Degree, Business & Finance
National Institute of Technology Warangal 1997 — 2001
Bachelors's of Tech, Electrical, Electronics and Communications Engineering, Distinction
Plex Systems, Inc. October 1996 - Present
GC Services 1995 - 1996
GC Services 1994 - 1995
Skills
SaaS, Cloud Computing, Database Design, Enterprise Software, Network Security, Firewall Administration, VPN, IT Operations, Linux, Windows, Unix, Firewalls, DNS, System Administration, Windows Server, Software Documentation, Security, Active Directory, Troubleshooting, EDI, ERP, Disaster Recovery
Education
Michigan State University 1991 — 1995
M.S., Physics
University of Toledo 1987 — 1991
B.S., Physics
Sweeney & Associates, L.L.C. November 2002 - Present
GC Services 2000 - 2002
Spherion Workforce Architects 1998 - 2001
Skills
Recruiting, Consulting, Sales, Employment Law, Retail, Human Resources, Contract Recruitment, Onboarding, Talent Acquisition, Applicant Tracking..., Leadership, Team Building, Employee Relations, Payroll, Change Management, Temporary Placement, Permanent Placement, Talent Management, Program Management, Interviews, Technical Recruiting, College Recruiting, Internet Recruiting, Sourcing, Performance Management, Benefits Negotiation, Succession Planning, Workforce Planning, Executive Search, Staffing Services
Education
New Mexico State University
BA
DSM Technology Consultants May 2010 - Present
DSM Technology Consultants May 2010 - Present
Marlin eSolutions November 2007 - June 2010
Gulf Coast Rehabbing Group, LLC. September 2004 - November 2007
REMAX 2004 - 2006
Adelphia Communications 2003 - 2004
GC Services 1998 - 2002
Ameritech 1994 - 1998
Skills
Data Center, Managed Services, Disaster Recovery, Co-location, Leadership, Cloud Computing, Virtualization, IT Strategy, IT Management, Outsourcing, Solution Selling, Business Continuity, Networking, Vendor Management, Microsoft Exchange, Telecommunications, Process Improvement, Management, Account Management, Cisco Technologies, VoIP, VMware, Program Management, Security, Service Delivery, Enterprise Architecture, Strategic Planning, SaaS, Integration, IT Operations, Project Management, Network Security, IT Service Management, Servers, Professional Services, Infrastructure, Network Design, Information Technology, Business Analysis, SharePoint, Active Directory, Business Intelligence, Network Architecture, Unified Communications, ITIL, Enterprise Software, VPN, Pre-sales, WAN, Windows Server
Education
Purdue University 1991 — 1993
B.A., Psychology/Philosophy
Dr. Scott E. Adams D.D.S June 2009 - April 2010
Dr. Moe Yazdi D.D.S., PhD February 2009 - April 2009
Dental Plus Dental Group July 2008 - January 2009
Black Ops Wholesale January 2008 - May 2008
Hot nails by Olivia September 1997 - November 2007
Valley Dental Consulting and Leasing April 2002 - October 2006
GC Services March 2001 - April 2002
Education
Modesto Junior College 1997 — 2000
Education, Business Administration and Accounting
California State Board Manicurist
ADP, Inc. October 2005 - Present
APAC Customer Services September 2003 - September 2005
PWN May 1997 - December 2003
GC Services September 2002 - September 2003
GC Services May 2000 - September 2002
First Financial Center, Ltd. November 1997 - May 2000
Skills
Benefits Administration, Employee Relations, Employee Benefits, Human Resources, Succession Planning, Onboarding, Talent Management, FMLA, HRIS, Workforce Planning, Deferred Compensation, Applicant Tracking..., Process Improvement
Education
University of Phoenix 2000 — 2002
Masters of Art, Organizational Management
Mount Mercy University 1998 — 2000
BS, Applied Business
Jackson National Life February 2008 - Present
Jackson National Life September 2005 - February 2008
GC Services October 2001 - September 2005
Skills
Equity Indexed Annuities, Series 6, Indexed Annuities, Variable Products, Access, Accounting, Fixed Annuities, Credit, Finance, Microsoft Excel, Separately Managed..., Outlook, Financial Reporting, Financial Services, Customer Service, FINRA, Insurance, Leadership, Microsoft Word, Microsoft Office, Process Improvement, Management, PowerPoint, Team Building
Education
Michigan State University 1998 — 2002
Bachelor of Science (BS), IDS-Human Resources & Sociology
GC Services March 2003 - May 2005
Education
Missouri Baptist University 2008 — 2011
TransUnion February 1999 - Present
GC Services August 1989 - January 1997
GC Services 1986 - 1997
Skills
Visio, JCL, Mainframe, Business Analysis, DB2, SDLC, z/OS, ETL, Disaster Recovery, Enterprise Architecture, Requirements Gathering, SQL
Education
Northern Illinois University 1988 — 1989
Masters, Computer Science
Northern Illinois University 1981 — 1985
BS, Computer Science/Radio, TV and Film
Verizon November 2012 - Present
Verizon January 2011 - November 2012
Verizon January 2006 - January 2011
MCI Communications May 1999 - January 2006
GE Capital September 1997 - May 1999
GC Services 1990 - 1997
Skills
Call Center, Telecommunications, Vendor Management, Process Improvement, Risk Management, Business Analysis, Team Leadership, Outsourcing, Program Management, Project Management, Customer Experience, Quality Assurance, Management, Strategic Planning, Call Centers, Service Delivery, Project Planning, Business Intelligence, Requirements Analysis, Performance Management, Cross-functional Team..., Strategy, Business Development, Team Building, Forecasting, Team Management, Process Engineering, Change Management, Analysis, Operations Management, Integration, Training, Account Management, Business Process..., CRM, Business Process, Leadership, Customer Retention, Contract Negotiation, Recruiting, Product Management, PMO, PMP, Data Analysis
Education
Webster University 2001 — 2005
Masters, Business Administration
Missouri State University 1984 — 1988
Bachelor's degree, Finance, Cum Laude
University of Phoenix September 2004 - Present
GC Services January 2002 - January 2004
Target Financial Services January 2000 - January 2002
SkyMall Inc January 1998 - January 2000
SkyMall Inc. January 1997 - January 1998
Skills
Sales, Customer Service, Compliance, Student Recruiting, Admissions, Distance Learning, Higher Education, Enrollment Management, Student Affairs, E-Learning, Student Financial Aid, Staff Development, Academic Advising, Retaining Customers, Curriculum Development, Career Counseling, Academic Administration, Curriculum Design, Campus, Student Development, Teaching
Education
NYU 1982 — 1986
Bachelors of Arts
New York University
BFA
National Recovery Agency Sr. V.P. Salespayco american1972 - Present
West Asset Management, Inc. 2007 - 2007
OSI January 1982 - April 2003
GC Services 2003 - 2003
Skills
Telecommunications, Government, Direct Mail, Banking, Healthcare, Business Development, Credit, Marketing, Call Centers, Process Improvement, Account Management, New Business Development, Sales, Executive Management
Education
Northeastern University 1964 — 1968
B.A., Business
Ensco plc August 2014 - February 2015
Ensco plc March 2014 - May 2014
GC Services June 2013 - August 2013
UDR June 2012 - May 2013
CBRE(CB Richard Ellis) Dallas,TX April 2011 - May 2012
University of North Texas August 2009 - April 2011
NEC Unified Solutions March 2008 - May 2009
AIG January 2008 - February 2008
University of Minnesota June 2007 - December 2007
Skills
SQR, PeopleSoft, PeopleCode, CRM, HRIS, PeopleTools, Google App Engine, Program Management, Crystal Reports, Oracle, SDLC, Requirements Analysis, SQL, Data Conversion, ERP, XML Publisher, Data Warehousing, Business Intelligence, Financials, Oracle Applications, Business Process
Education
University of Southern Queensland 2003 — 2006
Masters in Information Systems, Information Systems
Osmania University
unknown August 2013 - Present
unknown top Secret July 2013 - Present
Staffing Agencies July 2013 - July 2014
Unknown May 2012 - October 2013
G4S May 2011 - July 2013
Red Mountain Maids March 2006 - June 2012
Quicktest Ltd January 2012 - May 2012
LPM Research January 2009 - December 2010
GC Services August 2007 - December 2008
Mesa Village Apartments March 2007 - August 2007
Skills
Customer Service, Event Planning, Microsoft Excel, Teamwork, Public Speaking, Spanish, Strategic Planning, Social Media, Microsoft Office, Event Management, Public Relations, Marketing, Fundraising, Marketing Strategy, Leadership, Non-profits, Computer Programmer, Bilingual, Correctional, Training, Legal Assistance, Management, Research, Leadership Development, Time Management, Team Leadership, Policy, Nonprofits
Education
Mesa Community College 2009 — 2012
Associate's degree, Criminal Justice/Investigations
CCA Detention Center 2000 — 2003
Correctional Officer, Courses that are related to C/O
AlphaTrain Computer School 1998 — 1999
Certificate, Cmputer Programmer
GC Services December 2007 - Present
Education
Middle Tennessee State University 1996 — 2001
B.F.A., Graphic Design / Illustration
Luby's July 2014 - June 2015
Sysco August 2013 - July 2014
SPEC’S Wines, Spirits & Finer Foods February 2011 - August 2013
Spec's Liquor February 2008 - February 2011
Instant Tax Service January 2008 - February 2008
Sears February 2004 - January 2008
H&R Block January 2006 - April 2006
Houston ISD June 2005 - August 2005
Houston Community Call Center November 2003 - February 2004
GC Services December 2001 - January 2002
Skills
Trade Accurals, Sales Tax & Finacial..., Account Reconciliation, General Ledger, Data Entry, Auditing, Internal Controls, Internal Audit, Financial Statements, Bank Reconciliation, Customer Service, Filing, Sales, Tax Returns, Sales Tax, QuickBooks, Microsoft Excel, Tax Preparation, Accounts Payable, Accounting, Accounts Receivable, Financial Reporting
Education
Penn Foster Career School 2014 — 2014
Diploma/ Certificate, ABC Certified Wedding Planner/ Event Coordinator
Our Lady Lake University 2008 — 2010
MBA, Accounting and Finance; Accounting
Our Lady of the Lake University 2008 — 2010
Master of Business Administration (M.B.A.), Accounting and Finance
Texas Southern University 2002 — 2006
Bachelor of Business Administration (BBA), Accounting
Texas Southern University 2002 — 2006
Bachelor of Business Administration, Accounting
GC Services May 2012 - Present
HISD April 2001 - July 2011
Halliburton May 1999 - March 2001
St. Luke's Hospital February 1997 - January 1999
Shell Oil Company November 1995 - February 1997
Vista Chemical October 1990 - November 1995
Skills
PeopleSoft, SQR, COBOL, PeopleTools, Employee Benefits, Payroll, Human Resources, HRIS, Benefits Administration, SDLC, Requirements Gathering, PeopleCode, PeopleSoft Financial, ERP, Crystal Reports, Requirements Analysis, Oracle Applications, Business Process, Visio
Education
Nicholls State University 1984 — 1988
BS, Computer Science
Amerigroup July 2014 - Present
ReadyOne Industries May 2012 - July 2014
Appletree Answers May 2010 - April 2012
GC Services August 1997 - April 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Sales, Team Building, Sales Management, Social Media, Public Speaking, Outlook, Negotiation, Marketing, New Business Development, Team Leadership, Process Improvement
Education
Oklahoma State University 1995 — 1999
Bachelor of Science (BS), Political Science and Government
Phillips Theological Seminary 1995 — 1997
Bachelor's degree, Political Science and Government
Concentrix Corporation November 2014 - June 2015
Safety Services Company May 2013 - January 2014
GC Services June 2007 - May 2013
Gannett Government Media Corporation October 2005 - June 2007
ABIO Financial Group, Inc. January 2003 - January 2005
Alorica November 2001 - November 2002
WorldCom July 1993 - March 2001
Skills
Call Centers, Operations Management, Customer Service, Customer Satisfaction, Process Improvement, Change Management, Coaching, Professional Mentoring, Sales Management, Leadership, Leadership Development, Team Leadership, P&L Management, Vendor Management, Performance Management, Team Building, Strategy, Training
Education
Northeastern State University
Psychology
Tulsa Community College
Marketing
-- Senior Credit AnalystChevron Natural GasAugust 2008 - November 2010
Occidental Energy Marketing Inc June 2002 - June 2008
Occidental Oil & Gas June 2002 - October 2007
National Oilwell March 2001 - June 2002
Pennzoil -Quaker State Co January 1998 - February 2001
GC Services May 1996 - February 1998
Skills
Finance, Financial Analysis, Credit, Accounts Receivable, Credit Risk, Account Reconciliation, Analysis, SAP, Management, Budgets, CRM, Trading, Bloomberg, Contract Negotiation, Negotiation
Education
Northwestern State University
B.S, Social Science
Northwestern State University 1989 — 1994
Social Science
GC Services October 2000 - Present
Edfinancial Services January 1998 - September 2000
PHEAA April 1989 - December 1997
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Standards Compliance, Internal Audit, Regulatory Requirements
Education
Tusculum College 1999 — 2001
Master's degree, Non-Profit/Public/Organizational Management, 3.95
Penn State University 1987 — 1992
BA of organizational management, Non-Profit/Public/Organizational Management
I C T Group February 2006 - October 2006
GC Services April 2004 - January 2006
Education
Polk State College 2009 — 2013
GC Services August 2007 - Present
GC Services 2007 - Present
Education
Otterbein College
Bachelor of Arts (B.A.), Business/Organizational Communication
University of Phoenix November 2011 - Present
GC Services April 2002 - March 2004
Skills
Healthcare, Healthcare Management, Medical Terminology, Hospitals, PowerPoint, Cpr Certified, Microsoft Office, Microsoft Word, Clinical Research, Microsoft Excel, HIPAA, Nursing, Healthcare Information..., EMR, Customer Service
Education
University of Phoenix 2011 — 2013
Associate's degree, Health Administration/Management, 3.17
Mesa Community College 2002 — 2003
C3/CustomerContactChannels, Inc. September 2011 - Present
Icon Roasting Co. September 2013 - April 2015
GC Services June 2008 - May 2011
Citibank August 2007 - April 2008
Safehouse Espresso Bar March 2004 - September 2006
Bennigan's February 2003 - March 2004
Skills
Human Resources, Recruiting, Call Center, Management, Employee Benefits, Payroll, Interviews, Employee Relations, Training, Talent Acquisition, Customer Service, Outlook, Strategic Planning, Leadership, Analysis, Team Building, Microsoft Excel, Process Improvement, Vendor Management, Call Centers, PowerPoint, Applicant Tracking..., Account Management, Technical Recruiting, Customer Retention, Program Management, Onboarding, New Hire Orientations
Education
Pima Community College
C3/CustomerContactChannels, Inc. December 2014 - Present
C3 Connect August 2011 - December 2014
GC Services February 2010 - May 2011
Afni November 2005 - June 2009
AOL August 1998 - October 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, Public Speaking, Editing, Strategic Planning, Negotiation, Call Centers, Management, Recruiting, Team Building, Training, Customer Satisfaction, Leadership, Process Improvement, Program Management, Team Leadership, Vendor Management, Coaching
Education
Pima Community College 2012 — 2014
Associate's degree, Business Administration and Management, General
University of Phoenix 2012 — 2013
Bachelor's degree, Business Administration and Management, General
CE's Bridal 2001 - Present
WellDyneRx December 2011 - April 2012
GC Services 2003 - 2006
GC Services June 2001 - November 2003
Michaels Stores, Inc. August 2001 - May 2002
Skills
Team Building
Education
Keiser University, Florida 2006 — 2011
Bachelor of Arts, Business Administration
Polk Community College 2005 — 2006
GC Services June 2006 - Present
Washington Mutual Card Services October 2002 - May 2006
Washington Mutual Card Services February 2000 - October 2000
Washington Mutual Card Services June 1999 - February 2000
Mobile Comm June 1997 - June 1999
Skills
Workforce Management, Forecasting, Scheduling Management, Reporting & Analysis, Process Improvement, Business Analysis, Outsourcing, Call Centers, Team Building, Call Center, Business Process..., Customer Satisfaction, Vendor Management, Customer Service, Project Management, Credit Cards, Performance Management, Management, Team Leadership, Change Management, Analysis, Operations Management, ITIL, Customer Experience, Avaya, Leadership, CRM, Avaya Technologies
Education
Northwood University-Texas 1994 — 1998
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
GC Services 2009 - 2011
Skills
Word, Excel, Outlook
Education
Oakland Community College 2001 — 2005
Associates, Accounting
Estilo Entertainment Network, Inc. August 2011 - Present
GC Services January 2011 - August 2011
Ker's WingHouse July 2009 - October 2010
Education
Polk Community College 2007 — 2009
Associate of Arts (A.A.), Psychology
GC Services January 2011 - Present
publix printing services 2010 - 2011
Education
Polk State College 2012 — 2016
Associate's degree, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
home March 2012 - Present
American Personnel January 2011 - January 2012
Cross Country TravCorps January 2004 - January 2007
Cross Country TravCorps January 2002 - January 2004
FLAGSHIP FUELS January 2001 - January 2002
LEXINGTON FURNITURE January 2000 - January 2001
GC Services January 1998 - January 2000
SAVINGS BANK LIFE INSURANCE January 1996 - January 1998
Skills
Customer Service, Payroll, Data Entry, Accounts Payable, Accounts Receivable, Microsoft Office, ADP Payroll, Outlook, Filing, Exceptional Listener, Issue Resolution
Education
Millennium Training Institute
Medical Administration, Billing And Coding
Woburn High School 1992 — 1996
Diploma
LARE Training Center
Ear to There Tours LLC June 2009 - Present
GC Services August 2001 - April 2009
Skills
Team Building, Coaching, Training, Customer Service, Sales, Management, Leadership
Education
University of South Florida 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Criminology
Polk Community College 1999 — 2000
Associate of Science (A.S.), Criminal Justice/Police Science
GC Services April 2012 - Present
Walmart July 2011 - January 2012
Select Staffing May 2011 - July 2011
Education
Polk Community College 2012 — 2014
Jacksonville Job Corps
Bethel Retirement Community November 2011 - Present
In Home Supportive Services January 2010 - July 2011
eContactLive, Inc. February 2006 - January 2011
GC Services January 2000 - January 2002
Stephen R. Parvis, CPA January 1995 - January 2000
Education
Modesto Junior College 1998 — 2012
Registered Nursing/Registered Nurse
Grace M. Davis High School 1994 — 1998
Highs School Diploma
Holistic Life Institute of Learning
U.S. Bank September 2011 - Present
Macy's July 2010 - September 2011
Consumer Adjustment Company Inc. July 2009 - June 2010
Steak n Shake August 2007 - October 2009
GC Services February 2005 - August 2007
Education
Missouri College 2005 — 2006
jcpenney June 2008 - Present
Pattengill Middle School 2007 - 2008
GC Services 2006 - 2008
Education
University of Phoenix 2009 — 2011
Master of Arts (MA), Adult and Continuing Education and Teaching
Michigan State University 2005 — 2008
Bachelor of Arts (BA), Business Administration and Management, General
Tinker Federal Credit Union November 2013 - Present
Progressive Insurance July 2012 - September 2013
Boost Mobile January 2009 - July 2013
The Hartford February 2008 - December 2008
GC Services January 2007 - December 2007
Skills
Marketing, Customer Service, Coaching, Retail, Negotiation, Strategic Communications, Quality Assurance, Customer Experience, Nonprofits, Networking, Insurance, Process Improvement, Call Centers, Strategic Planning, Sales, Vendor Management, Budgets, Program Management, Cross-functional Team..., Business Analysis, Management, Leadership, Customer Satisfaction, Operations Management, Small Business, Customer Retention, Team Building, Analysis, Team Leadership, CRM, Training, Business Development, Forecasting
Education
Oklahoma State University-Oklahoma City 2014 — 2017
Associate’s Degree, Health Care Administration/Management
Oklahoma City Community College 2005 — 2007
General Education
Jackson Hewitt Tax Service Inc. Precinct Support Team MemberPolk County Supervisor of ElectionsJuly 2014 - November 2014
Marriott Vacations Worldwide Corporation May 2004 - April 2012
Marriott Vacations Worldwide Corporation 2009 - 2012
GC Services June 2001 - September 2005
Skills
Front Office, Hospitality, Customer Service, Hotels, Hospitality Industry, Information Technology
Education
Polk Community College
Associate of Arts and Sciences (AAS), Computer Network Engineering
Arc of the Ozarks 2011 - 2013
GC Services June 2010 - May 2011
Education
Ozarks Technical Community College 2009 — 2011
Waynesville High School 2003 — 2007
Ceres Environmental Services, Inc. July 2013 - Present
Computer Savvy Repair January 2012 - June 2013
GC Services January 2011 - January 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Research, Strategic Planning, Corporate Communications, Corporate Finance, Business Communications, Strategic HR, HR Management, Marketing Communications, Microsoft SQL Server, Microsoft Publisher, Photoshop, Photoshop Elements, Photoshop Rendering
Education
Polk State College 2014 — 2016
Bachelor of Business Administration Management, Business Administration and Management, General
Polk State College 2012 — 2014
Associate of Arts (AA), Business/Corporate Communications, 3.95
Kathleen Senior High School 2008 — 2011
High School Diploma, General Studies, 3.9
Target September 2013 - Present
GC Services April 2006 - January 2013
Skills
Phone Etiquette, Microsoft Word, Microsoft Excel, Call Centers, Computers, Cashiering, Sales
Education
Penn Foster 2013 — 2014
Certificate, Medical Insurance Specialist/Medical Biller
Kathleen High School 2000 — 2004
GC Services March 2014 - July 2014
Education
Michigan State University College of Law 2014 — 2017
Michigan State University College of Law 2010 — 2013
Bachelor of Arts (B.A.), Psychology
oDesk Freelancer January 2015 - Present
Dual Expert Financial and Technical Services October 2014 - Present
Intuit October 2014 - March 2015
Morgan Stanley September 2013 - March 2014
Time Warner Cable August 2013 - October 2013
BT TECHNOLOGIES LTD September 2009 - February 2013
GC Services August 2006 - August 2007
US Army September 2005 - July 2006
Skills
Microsoft Office, Management, Accounting, Financial Accounting, Sales, Forensic Accounting, Microsoft Excel, Microsoft Word, Accounts Payable, Payroll, Customer Service, Customer Satisfaction, Tax Advisory, Small Business Tax, Personal Income Tax..., Office Administration, Team Building, Windows, Windows 7, Account Management, Kronos Timekeeping, Salesforce.com, Customer Retention, Accounts Receivable, Debt Collection, A/R Collections, Negotiation, Budgets, Administrative..., Quality Assurance, Reporting & Analysis, Finance
Education
WVU 2014 — 2014
Forensic Accounting
Mott Community College 2009 — 2010
Associate's Degree, Applied Science – Accounting
Class
Class
GC Services July 2012 - Present
GC Services June 2009 - July 2012
KVAT Foods Inc. September 2006 - June 2009
KVAT Foods Inc. September 2001 - August 2006
Dillards August 2000 - September 2001
Education
University of Tennessee-Knoxville 2002 — 2005
Bachelor of Arts (B.A.), Spanish Language and Literature
Pellissippi State Community College 2000 — 2002
Associate of Arts (A.A.), General Studies