Hewitt Associates
Industry: Outsourcing company
DescriptionAon Hewitt is a provider of human capital and management consulting services headquartered in the United States in Lincolnshire, Illinois. From 500 offices in 120 countries, it provided consulting, outsourcing, and reinsurance brokerage services. CEO: Kristi A Savacool (Feb 2012–) Headquarters: Deerfield, Illinois, United States Founder: Edwin "Ted" Hewitt Founded: 1 October 1940, Lake Forest, Illinois, United States Subsidiaries: CoCubes Technologies Pvt. Ltd., Parent organization: Aon
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Hewitt Associates Employees
DPR REALTY June 2012 - Present
Automatic Data Processing (ADP) August 1996 - July 2006
Hewitt Associates April 1994 - August 1996
Skills
Short Sales, Real Estate Transactions, Buyer Representation, Residential Homes, Investors, REO, Customer Service, Referrals, Relocation, New Home Sales, Buyers, Property, Luxury, Vacation Homes, FHA, Seller Representation, Sales, Contract Negotiation, Commercial Real Estate, First Time Home Buyers, Marketing
Education
Arizona School of Real Estate & Business
Real Estate
College of Lake County
Information Technology
Libertyville High School
Libertyville High School
Camden Delta Consulting December 2014 - Present
Children's Healthcare of Atlanta September 2012 - December 2014
Camden Delta Consulting January 2011 - September 2012
Kimberly-Clark Corporation September 2006 - December 2010
Hewitt Associates August 2000 - August 2006
Hewitt Associates April 1996 - August 2000
Hewitt Associates August 1988 - April 1996
Schultz Brothers July 1986 - August 1988
Ekco Products September 1984 - July 1986
Skills
Talent Management, Full-cycle Recruiting, Employer Branding, Talent Acquisition, Onboarding, Workforce Planning, Organizational Design, Employee Engagement, Talent Assessment, Technical Recruiting, Succession Planning, SDLC, Human Resources, Consulting, Management, Temporary Placement, Strategy, Recruiting, Performance Management, Leadership, Executive Search, Applicant Tracking..., Change Management
Education
College of Lake County 1982 — 1984
Associate of Applied Science, Computer Programming
D A Ginley Consulting January 2014 - Present
IBM June 2012 - January 2014
D A Ginley Consulting LLC January 2008 - June 2012
Pfizer April 2005 - January 2008
Pfizer October 1999 - April 2005
Hewitt Associates June 1997 - September 1999
Accenture August 1992 - June 1997
Skills
Talent Management, Executive Coaching, Performance Management, Consulting, Change Management, Human Resources, Organizational..., Leadership, Personnel Management, Workforce Planning, Deferred Compensation, Organizational Design, Leadership Development, Mergers & Acquisitions, Management, Management Consulting, Career Development, Recruiting, Organizational Change, HR Transformation, HR Solutions, Human Capital Management, Compensation Planning, HR Business Partnering, Career Paths, Mergers, Business Transformation, Executive Compensation, Compensation, Career Counseling, Career Strategist, Career Development..., Team Building, Team Leadership
Education
Harvard University Graduate School of Education 1994 — 1995
Master of Education, Teaching and Curriculum
College of the Holy Cross 1988 — 1992
BA, Mathematics, Economics, French
Zeigler Chrysler Dodge Jeep of Downers Grove August 2014 - Present
Spridgetguru.com November 2009 - Present
Cassidy Tire & Service May 2012 - August 2014
Target August 2009 - May 2012
Wheaton College October 2008 - February 2009
Hewitt Associates November 2007 - January 2008
Starbucks January 2005 - January 2007
Skills
Customer Service, Teamwork, Editing, HTML, Spreadsheets, Inventory Management, Retail, Cashiering, Inventory Control, Loss Prevention, Merchandising, Time Management, Dreamweaver
Education
Wheaton College 2008 — 2012
MA, Intercultural Studies, Leadership
National-Louis University 2004 — 2007
BA, Mathematics, Science, Education
Columbia College Chicago 2002 — 2003
Audio Arts and Acoustics
John Brown University 2000 — 2002
Mathematics Teacher Education
Evanston Township High School 1995 — 1999
High School
Discovery Communications April 2015 - Present
Sears Holdings Corporation March 2014 - March 2015
Razorfish April 2013 - January 2014
AlphaZeta Interactive March 2012 - February 2013
Elevation August 2010 - January 2012
Hewitt Associates January 2010 - July 2010
Bankers Life and Casualty July 2009 - December 2009
iPort Media January 2009 - May 2009
WGN-TV September 2008 - January 2009
Skills
jQuery, Adobe Creative Suite, Usability, Web Standards, Cross-browser..., CSS, JavaScript, Web Design, HTML, CMS, User Experience, Web Development, Photoshop, HTML 5, User Interface Design, Backbone.js, ActionScript, Information Architecture, CSS3, Rapid Prototyping
Education
Columbia College Chicago 2004 — 2009
Bachelor of Interactive Arts, Interactive Arts & Media
TAPFIN Process Solutions May 2011 - Present
TAPFIN Process Solutions March 2010 - May 2011
Manpower Inc. March 2008 - March 2010
Manpower Inc. June 2006 - March 2008
Manpower Inc. July 2004 - June 2006
Hewitt Associates January 2003 - June 2004
Skills
Vendor Management, Analytics, Talent Acquisition, Leadership, Training, Temporary Staffing, Talent Management, Management, Project Management, Temporary Placement, Project Planning, Recruiting, Applicant Tracking..., Organizational..., Employee Benefits, Contract Recruitment, Staffing Services, Interviews, Strategy, Executive Search, Analysis, Onboarding, Permanent Placement, Human Resources, SDLC, New Business Development, PeopleSoft, Technical Recruiting, Outsourcing, Screening Resumes, Negotiation, Program Management, Consulting, Screening, Sourcing, Internet Recruiting, Customer Service, College Recruiting, Change Management, Performance Management, Employee Relations, Resource Management, Call Centers, CRM, Market Research, Process Improvement, VMS, Account Management, Benefits Negotiation, Personnel Management
Education
Warren Township High School/Loveland High School 1997 — 2001
College of Lake County
Business Administration and English
Ice Mobility October 2014 - Present
GCG Financial May 2013 - October 2014
CCH, a Wolters Kluwer business May 2006 - May 2013
Hewitt Associates 2000 - 2006
Skills
Executive Calendar..., Executive Administrative, High Level Of..., Project Coordination, Coordinating Special..., Meeting Planning, Travel Management, Event Management, International Travel, Event Planning, Customer Service, Administrative..., Office Administration, Market Research, Onboarding, Sales, Microsoft Office, Budgets, Data Analysis, Customer Oriented, Expense Reports, Administrative..., Project Planning, Contract Negotiation, Outlook, Access, Human Resources, Invoice Processing, Contract Management, Research, Budget Reconciliation, Budget Process, Purchase Requisitions, Data Management, Ad Hoc Reporting, Data Collection, Document Review, Small Business Marketing
Education
Columbia College 1995 — 2001
Bachelor of Arts, Psychology
CVS Caremark Corporation November 2012 - Present
CVS Caremark June 2006 - November 2012
Hewitt Associates July 2004 - June 2006
Trustmark Insurance 1995 - 2003
Skills
Word, Process Improvement, Access, Microsoft Word, Microsoft Excel, Auditing, Project Management, Analysis, Data Analysis, Software Documentation, Leadership, Insurance, Outlook
Education
College of Lake County
A.S., Criminal Justice
Packaging Corporation of America May 2014 - August 2014
SEB Industries, LLC. March 2010 - July 2013
Orchard Infosystem, Inc. September 2008 - September 2009
Hewitt Associates May 2006 - June 2008
Walgreens March 2000 - May 2006
Skills
Software Implementation, Project Management, Software Project..., Requirements Gathering, Requirements Analysis, Business Analysis, Business Requirements, Data Analysis, Functional..., Process Improvement, Quality Assurance, Data Migration, Systems Analysis, Problem Solving, Documentation, System Testing, User Acceptance Testing, Customer Relations, SDLC, Payroll, HRIS, Mainframe, COBOL, JCL, Unix, DB2, SQL, Java, JavaScript, PL/SQL, Microsoft Office, Microsoft Excel, Microsoft Word, Access, MS Project, Visio, Software Documentation, XML, Testing, Change Management, Analysis, Integration, Databases, Troubleshooting
Education
Management and Information Technology Solutions, Inc 2009 — 2011
Information Technoligy, Information Technology Project Management
College of Lake County 2006 — 2006
information technoligy, Computer Programming
IBM Chicago IL. 2005 — 2005
Information Technology, Computer Programming
Training Systems 1973 — 1974
Information Technology, Computer Programming/Programmer
Adler Planetarium March 2014 - Present
The New Renaissance Media Group October 2009 - Present
CIGNA October 2012 - May 2013
Benefit Express April 2010 - October 2012
Wolters Kluwer 2006 - 2009
Chicago Children's Museum 2005 - 2006
Hewitt Associates 2001 - 2005
Field Museum of Natural History 2000 - 2001
Museum of Science and Industry September 1992 - March 1999
Skills
Music, Social Networking, Social Media Marketing, Social Media, Entertainment, Event Management, Marketing, Creative Writing, Customer Service, Public Relations, Facebook, Online Advertising, Sound
Education
Columbia College Chicago 1998 — 2003
Hyde Park Career Academy 1988 — 1991
Harold Washington College
The Hackett Group February 2014 - Present
Accenture August 2013 - February 2014
Agilent Technologies September 2006 - July 2013
Hewitt Associates 2002 - 2006
First Sierra Financial 1998 - 2000
The Woodlands Development Company 1989 - 1998
Skills
Process Improvement, Project Management, Integration, Cross-functional Team..., Program Management, Vendor Management, Business Intelligence, Requirements Analysis, Change Management, PMP, Business Analysis, Project Planning, Business Process..., Six Sigma, SDLC, Software Project..., Data Warehousing, Testing, Team Leadership, Budgets, Project Portfolio..., PMO, Leadership, Strategy, Analysis, CRM, Agile Methodologies, Management, Requirements Gathering, SaaS, Solution Architecture, Oracle, SQL, Business Process, Analytics, ERP, Oracle Applications, Consulting, Data Analysis, IT Strategy, Outsourcing, IT Management, Enterprise Software, Enterprise Architecture, IT Service Management, OBIEE, Product Management, ITIL, Pre-sales, Agile Project Management
Education
Colorado Technical University 2005 — 2006
Executive MBA, MBA
Texas A&M University 1981 — 1985
1985, Finance
Conroe High
Brilliant Financial / Underwriters Laboratories 'Contract' July 2013 - August 2014
Gibraltar Business Capital October 2012 - March 2013
Randstad / Baxter May 2011 - December 2011
Apex Financial Management March 2010 - March 2011
Cash Net USA August 2009 - March 2010
Stericycle, Inc. October 2004 - July 2008
Mellon Leasing / GE Capital August 2000 - October 2004
Hewitt Associates February 1997 - October 1999
Skills
Sales, Financial Analysis, Coaching, Accounts Receivable, Skip Tracing, Invoicing, Call Centers, Accounting, Process Improvement, Research, Customer Service, FDCPA, Microsoft Office, Microsoft Word, Credit, Negotiation, Team Leadership, Finance, Team Building, Call Center, PowerPoint, Time Management, New Hire Training, Credit Analysis, Outlook, 10 Key, Microsoft Excel, Cash Receipts, Cash, Student Loans, Banking, Customer Retention
Education
College of Lake County
N/A, General Studies
Lake Forest High
High School Diploma, General
Walgreens June 2007 - Present
Walgreens August 2005 - June 2007
Hewitt Associates August 1998 - October 2001
Skills
Customer Service, Business Analysis, Process Improvement, Analysis, Data Analysis, Microsoft Excel, Inventory Management, Data Entry, Microsoft Office, Team Leadership, Quality Assurance, Requirements Analysis, Program Management, Team Building
Education
Trinity International University 1994 — 1996
Bachelor of Arts (BA), Interpersonal and Group Communications
College of Lake County 1990 — 1994
Associate of Arts (A.A.), Psychology
RetireUp April 2015 - Present
RetireUp December 2013 - April 2015
Illinois Tool Works November 2010 - November 2013
Illinois Tool Works August 2008 - November 2010
MetLife August 2007 - August 2008
MetLife April 2006 - August 2007
Hewitt Associates April 2001 - March 2006
Skills
Process Improvement, Vendor Management, Business Analysis, Program Management, Contract Negotiation, Office 365, Change Management, CRM, IT Management, Business Intelligence, Management, Business Process, SharePoint, Business Development, IT Strategy, Strategy, Project Management
Education
Northwestern University 2001 — 2003
MCS
Knox College 1993 — 1996
BA
College of Lake County
Infor 2011 - Present
InfoPrint Solutions 2007 - 2011
Hewitt Associates 2005 - 2007
Pomeroy 2004 - 2005
International Business Machines 2003 - 2004
International Business Machines 2000 - 2002
Skills
Enterprise Software, CRM, Business Analysis, SaaS, Requirements Analysis, Scrum, Oracle, Software Development, SDLC, Integration, Agile Methodologies, Software Implementation, Web Development, Solution Selling, Business Process..., Cloud Computing, Business Intelligence, SQL, Solution Architecture, Business Process, Management, Software Project...
Education
Colorado State University 1998 — 2003
Bachelor of Science in Business Administration, Computer Information Systems & Marketing
Westwood High School
Follett School Solutions June 2014 - Present
Aon Hewitt January 2012 - June 2014
Follett Software October 2010 - January 2012
Follett Software January 2008 - October 2010
Hewitt Associates January 2006 - January 2008
Western Illinois University 2002 - 2005
Pitney Bowes 2001 - 2002
Skills
Test Automation, Databases, Testing, Documentation, Requirements Analysis, XML, Windows, Agile, Test Planning, HTML, Java, Software Documentation, Agile Methodologies, SQL, Software Development, Microsoft SQL Server, Software Project..., Web Applications, Quality Center, Requirements Gathering, Regression Testing, Business Analysis, Technical Support, Visio, Software Quality..., Unix, Quality Assurance, Web Services, Manual Testing, User Acceptance Testing, Test Cases, SDLC, QTP, Scrum
Education
College of DuPage 2010 — 2011
Software Development
Western Illinois University 2002 — 2005
BS, Computer Science
College of Lake County 2000 — 2002
AAS, Computer Information Systems
University of Illinois at Urbana-Champaign
Kelly Services (Thrivent Financial) September 2013 - June 2014
Aerotek (Mercury Marine) April 2012 - December 2012
Delta Pharma August 2010 - October 2010
Hewitt Associates January 2001 - January 2009
Hewitt Associates April 1999 - August 1999
The Book Source January 1997 - January 1999
Federal Life Insurance Company 1995 - 1997
The Waukegan NewsSun Newspaper 1993 - 1994
North Shore Sign Company 1990 - 1993
U S Postal Service 1986 - 1989
Skills
Software Documentation, Troubleshooting, Windows 7, Lotus Notes, Technical Support, Management, Vendor Management, Outlook, Process Improvement, Software Installation, Recruiting, Training, System Administration, Call Centers, SharePoint, Integration, Microsoft Excel, Customer Service
Education
Illinois State University 1968 — 1971
Speech Communication
College of Lake County
Amazon October 2014 - Present
Lake Shore, Inc. June 2014 - June 2015
Treasures Media, Inc. January 2008 - May 2014
Skillet Touring, LLC December 1999 - December 2007
Hewitt Associates August 1997 - December 1999
Lakeshore Yacht Care January 1995 - October 1996
Skills
Drums, Concerts, Customer Service, Microsoft Office, Microsoft Excel, Administrative..., Microsoft Word, Data Entry, Event Planning, Inventory Management, Office Administration, Social Media, Invoicing, Customer Satisfaction, Logistics, Training
Education
Columbia College Chicago 1993 — 1997
Recording Arts Technology
University of Wisconsin-Parkside 1991 — 1992
General Studies
Aon Hewitt 2008 - 2013
Hewitt Associates 2006 - 2008
Hewitt Associates 2004 - 2006
Hewitt Associates 2003 - 2004
Hewitt Associates 1999 - 2003
Hewitt Associates 1997 - 1999
Skills
Employee Benefits, Human Resources, HRIS, Benefits Administration, Retiree Benefits, Software Documentation
Education
College of Lake County 2013 — 2014
Medical Coding Certificate, Medical Insurance Specialist/Medical Biller, 4.0
Northeastern Illinois University 1993 — 1997
BA, Business Management
Western Michigan University 1991 — 1992
Industrial Design
University of Iowa 1989 — 1991
General Studies, Engineering
General Board of Pension and Health Benefits February 2011 - Present
Hewitt Associates April 2000 - October 2010
Hewitt Associates 2003 - 2005
Hewitt Associates 2000 - 2003
Manpower Inc. February 2000 - April 2000
Skills
Pensions, Dental, Flexible Spending..., Employee Benefits, COBRA, Benefits Administration, ERISA, Training
Education
University of Wisconsin-Parkside 1998 — 1999
Bachelor of Arts, Dramatic Arts
College of Lake County 1995 — 1997
Associate, Arts
Zion-Benton Township High School 1991 — 1995
High School Diploma, General
United Healthcare November 2010 - Present
Aetna February 2010 - November 2010
Aetna, Inc September 2008 - February 2010
Aetna, Inc November 2005 - October 2007
Aetna, Inc May 2002 - November 2005
Aetna, Inc July 2000 - May 2002
Aetna US Healthcare December 1997 - July 2000
Hewitt Associates May 1995 - December 1997
Aetna US Healthcare April 1994 - May 1995
Aetna Health Plans October 1989 - April 1994
Skills
Creative Problem Solving, Sales Management, Presentation Coaching, Marketing Strategy, Thought Leadership, Situational Leadership, National Account Sales, Consultant Coordination, Relationship Marketing, Relationship Development, C-Suite Development, Sales Process, Value-based Selling, Product Strategy, Corporate Positioning, Selling, Sales Operations, National Accounts, Employee Benefits, Product Management, Insurance, Leadership, Strategy, Business Development, Health Insurance, Positioning, Value Based Selling, Management, Managed Care, Inter-personal, CRM, Strategic Planning, Sales, Integrated Marketing, Account Management
Education
College of the Holy Cross 1978 — 1982
BA, Economics
AbbVie August 2013 - Present
Walgreens August 2011 - August 2013
MicroTrain Technologies 2010 - 2011
Hewitt Associates January 2004 - April 2009
Hewitt Associates January 1989 - December 2008
Hewitt Associates November 1985 - January 1989
Skills
TSO, VTAM, JES2, MVS, JCL, ISPF, z/OS, REXX, Netview, Cisco, TCP/IP, NCP, Firewalls, FTP, Visio, MS Project, Lotus Notes, SMTP, Remedy, MS Office Suite, VMware Infrastructure, VMware, Outlook, Active Directory, Cisco Technologies, BMC Remedy, Servers, Microsoft Office, XP, Operating Systems, Technical Support
Education
College of Lake County 2011 — 2011
Computer Science
Microtrain 2009 — 2011
Lundbeck November 2014 - Present
CareFusion January 2014 - November 2014
CEL 2011 - January 2014
Medline Industries August 2010 - October 2011
Tucker Development Corporation April 2006 - August 2010
Hewitt Associates January 2000 - May 2005
Enterprise Rent-A-Car April 1999 - January 2000
Lake County Press August 1995 - April 1999
Skills
Forecasting, Reports, Team Leadership, Strategic Planning, Process Improvement, Recruiting, Sales, Team Building, Customer Service, Management, Negotiation, Operations Management, Contract Negotiation, Event Planning, Event Management, Leadership, Microsoft Excel, Time Management
Education
College of Lake County 1995 — 1997
Associates, Criminal Justice
Prudential Financial April 2015 - Present
Prudential Financial January 2011 - Present
Hewitt Associates September 2009 - January 2011
ING February 2008 - January 2009
Fidelity Investments October 2005 - February 2008
MassMutual January 2005 - September 2005
MassMutual December 1999 - January 2005
MassMutual October 1996 - December 1999
MassMutual February 1994 - September 1996
Skills
Retirement, 401k, Program Management, Insurance, Financial Services, Defined Benefit, Strategic Planning, Retirement Planning, Training, Operations Management, Series 26, Series 6, Annuities, Marketing Strategy, Marketing Communications, Project Management, Fixed Annuities, Management, Internal Communications, Relationship Management, CRM, Marketing Management, Mutual Funds
Education
College of the Holy Cross
B.A., History
Middle School August 2014 - Present
Big Hollow School District #38 June 2013 - August 2014
Big Hollow School August 2012 - June 2013
School August 2007 - August 2012
School February 2001 - August 2007
Hewitt Associates September 1993 - August 2000
Skills
Elementary Education, Classroom Management, Special Education, Differentiated..., Educational Leadership, Project Planning, Data Analysis, Succession Planning, Meeting Planning and..., Curriculum Design, Literacy, Classroom, Training
Education
National Louis University 2002 — 2003
M.A., Educational Administration and Leadership
Illinois State University 1990 — 1992
B.A., Elementary Education
College of Lake County 1988 — 1990
Associate of Arts, General
Lapera Insurance Agency (Farmers Group, Inc) December 2007 - Present
NAIFA of Lake County April 2009 - June 2011
BNI 2008 - 2010
Farmers Insurance November 2005 - December 2007
Hewitt Associates June 2000 - December 2007
Prime Time Saloon and Eatery May 1993 - March 2000
Skills
Insurance, Liability, Life Insurance, Health Insurance, Casualty, Small Business, Training, Employee Benefits, Homeowners, Selling, Umbrella Insurance, Term Life Insurance, Commercial Insurance, Fixed Annuities, Property & Casualty..., Sales
Education
College of Lake County 1998 — 2002
Business
The American College
University of Farmers
SERRITELLA design 2003 - Present
Hewitt Associates 1997 - 2003
Moore Corporation 1995 - 1997
Frankel & Associates 1993 - 1995
Shore Typography 1991 - 1993
Skills
Graphic Design, Typography, Digital Marketing, Website Development, Social Media Marketing, Graphics, Web Design, Printdesign, Campaign, Banner Design, Custom Graphics, Digital Graphics, Print Collateral Design, Logo Development, Photo Art Direction, Event Graphics, Branding Programs, Print Collateral, Art Direction, Social Media, Art, Corporate Branding, Corporate Identity, Brochures, Direct Mail, Logo Design, Photography, User Experience, Concept Development, User Interface Design, Illustration, Creative Direction, Digital Imaging, Dreamweaver, Advertising, Adobe Creative Suite, Illustrator, Brand Development, Marketing Communications, Layout
Education
Colorado State University 1982 — 1987
B.F.A., Graphic Design
North Platte Senior High School
Thatcher Technology Group December 2014 - July 2015
JPMorgan Chase November 2012 - August 2014
Riverside Publishing February 2011 - August 2012
Hewitt Associates July 2008 - April 2010
Rush University Medical Center February 2006 - September 2007
Independent Contractor January 1995 - January 2006
Skills
Manual Testing, Databases, Test Planning, Testing, Quality Assurance, T-SQL, XML, Requirements Analysis, SQL, Agile, Documentation, Java, Troubleshooting, Windows, System Administration, VBScript, .NET, Programming, HP QTP, Selenium
Education
Columbia College Chicago 1988 — 1991
BA, Sound Engineering
Zebra Technologies June 2014 - Present
Aon January 2007 - June 2014
Hewitt Associates March 2005 - January 2007
Skills
Vendor Management, Process Improvement, Call Centers, Service Management, Leadership, Service Desk, Troubleshooting, Software Documentation, SDLC, ITIL, Outsourcing, Business Analysis, Team Building, Requirements Analysis, Project Management, Change Management, IT Service Management, IT Management, Disaster Recovery, Security, Management, Operations Management, Continuous Improvement, Employee Engagement, Benefits Administration, Knowledge Management, Knowledge Base, Employee Recognition, Personal Banking, Sports, Music, Customer Service
Education
Columbia College 2011 — 2013
Bachelor of Arts (BA), General Studies / Business, 3.8
Digital River May 2012 - Present
Digital River May 2010 - July 2012
Whitney Automotive Group October 2008 - May 2010
Coverdell September 2007 - September 2008
Digital River, Inc. May 2006 - August 2007
Digital River May 2004 - April 2006
Digital River June 2002 - April 2004
Jostens June 2000 - May 2002
Hewitt Associates June 1999 - May 2000
Skills
Employee Relations, Onboarding, HRIS, Talent Acquisition, Workforce Planning, Recruiting, Performance Management, Talent Management, Human Resources, Personnel Management, Training, PeopleSoft, Employee Engagement, Benefits Administration, Employee Benefits, Career Development, Leadership, Succession Planning, Organizational..., Employee Training, Conflict Resolution, Taleo, Management, Organizational..., Mergers & Acquisitions, Employment Law, FMLA, New Hire Orientations, HR Policies, Interviews, Hiring
Education
College of St. Benedict 1995 — 1999
BA, Psychology
Sibley East
UnitedHealthcare August 2010 - Present
Resource Brokerage, LLC February 2010 - August 2010
UnitedHealth Group April 2008 - September 2009
UnitedHealth Group September 2007 - April 2008
UnitedHealthcare April 2006 - September 2007
UnitedHealthcare July 2004 - April 2006
ADP May 2000 - November 2003
ADP Retirement Services May 2000 - July 2002
Hewitt Associates 1999 - 2000
Skills
Project Management, Benefits Administration, Customer Service, Account Management, Program Management, Insurance, Employee Benefits, Human Resources, Healthcare, New Business Development, Management, Health Insurance, Leadership, Managed Care, Training
Education
Illinois State University 1997 — 1998
Bachelor of Science, Political Science
College of Lake County 1994 — 1996
Assiociates of Arts, Political Science
Microsoft December 2012 - Present
Microsoft August 2011 - December 2012
National Renewable Energy Laboratory December 2009 - August 2011
Sun Microsystems / Oracle Corporation 2007 - January 2010
Hewitt Associates June 2005 - September 2007
Hewitt Associates (Sun Microsystems account) June 2005 - September 2007
Ball Aerospace November 2002 - June 2005
Sun Microsystems September 2000 - November 2002
Sai Software Consultants October 1999 - September 2000
Johnrad Engineering & Software Services Inc. 1998 - 1999
Skills
Talent Acquisition, Recruiting, Talent Management, Human Resources, Management, Sourcing, Workforce Planning, Leadership, Technical Recruiting, Temporary Placement, Applicant Tracking..., Program Management, Executive Search, Internet Recruiting, Onboarding, Vendor Management, Candidate Generation, Employee Relations, Hiring, College Recruiting, Employer Branding, Benefits Negotiation, Performance Management, HRIS, Succession Planning, Personnel Management, University Relations, Screening, Employee Referral..., HR Policies, Employee Engagement, Deferred Compensation, SDLC, Contract Recruitment, Staffing Services, Recruitment/Retention, Interviews, Recruitment Technology, Metrics, Talent Assessment, Diversity Recruitment, Employee Benefits, Taleo, Full-cycle Recruiting, Compensation, Human Capital Management, HR Consulting, Global HR, Global Recruitment, Data Analytics
Education
Colorado State University
Regis University
METHODIST RICHARDSON MEDICAL CENTER March 2015 - March 2015
THE PLAZA AT RICHARDSON February 2015 - March 2015
Hewitt Associates July 2000 - August 2003
Skills
Health Information..., Software Documentation, Data Analysis, Healthcare Information..., Visio, EHR, Medicare, Access, Business Analysis, EMR, Healthcare
Education
Collin County Community College 2012 — 2015
Associate’s Degree, Health Information Management, 3.94 GPA
University of Illinois at Chicago 1997 — 2000
Bachelor’s Degree, Information and Decision Sciences
ACCO Brands July 2014 - July 2015
Domino Amjet, Inc June 2010 - July 2014
Culligan International August 2007 - June 2009
Hewitt Associates March 2004 - June 2007
RTS Financial January 2004 - March 2004
Toyo Ink America October 2002 - December 2002
TPI Graphics January 2001 - September 2001
VillageProfile.com November 1999 - November 2000
Eagle Electronics January 1995 - November 1999
Skills
Team Leadership, Data Management, Access, Customer Service, Call Center, Process Improvement, Software Documentation, Training, Sales, Call Centers, Microsoft Excel, Inventory Management, Microsoft Office, Account Management, Salesforce.com, Team Building, Outlook, Technical Support, Process Scheduler, Troubleshooting, Customer Relations, Administration, PowerPoint, Databases, Sales Management, ERP, Order Entry, Telephone Skills, Customer Satisfaction, Microsoft Word, Manufacturing, Strategy, Time Management, Customer Retention, Problem Solving, Data Entry, Excel, Documentation, Scheduling, Windows, Research, Writing, Lotus, WordPerfect, Imaging, Word, Lotus Notes, ORACLE 11i, Management, Leadership
Education
Columbia College 2013 — 2018
BS/BA with a major in Management, Business Administration and Management, Currently on Dean's List with 4.0 GPA
Baxter Health Care March 2015 - Present
Baxter through Kelly Services March 2014 - March 2015
Xerox Corporation April 2013 - March 2014
Rentokil North America Pest Control January 2013 - April 2013
Rentokil Initial November 2011 - January 2013
WMS Gaming, Inc November 2006 - August 2011
WMS Gaming, Inc November 2003 - November 2006
Hewitt Associates November 1998 - November 2003
Skills
Learning Management..., Data Management, Customer Service, Logistics Planning, Process Improvement, Microsoft Office, Organization, Networking, SharePoint, Military Logistics, Employee Training, Talent Management, Program Management, Management, Software Documentation, Project Management, Change Management, Training, Team Building
Education
Columbia College 1999 — 2002
Bachelor's degree, Business Administration
Columbia College of Missouri 1998 — 2001
BA, Business Administration Management
Wi-Kid Wearables January 2014 - Present
ValueOptions January 2012 - March 2014
Hewitt Associates November 2007 - December 2011
BearingPoint April 2005 - July 2007
BearingPoint April 2005 - July 2007
BearingPoint April 2005 - July 2007
AQUENT, LLC August 2004 - February 2005
SYSTEMS WEST COMPUTER RESOURCES January 2004 - June 2004
Compuware September 2000 - January 2004
Compuware September 2000 - January 2004
Skills
Quality Center, User Acceptance Testing, Business Analysis, Quality Assurance, Testing, Test Planning, Test Cases, Integration, Business Process, Software Documentation, Software Quality..., Analytics, Defect Tracking, Training, Requirements Gathering, CRM, Program Management, Change Management, Databases, Test Automation, Telecommunications, Process Improvement, SharePoint, Enterprise Software, Requirements Analysis, Access, Call Centers, SQL, Regression Testing, System Testing, Analysis, Visio, Manual Testing, Strategy, Business Requirements, Software Project..., Visual Basic, Agile Methodologies, SDLC, Systems Analysis, Management, PMP, Agile Project Management, Business Process..., Vendor Management, Business Intelligence, Data Warehousing, Software Development
Education
Collin County Community College 2002 — 2002
Project Management - Project Analysis and Design
University of North Carolina at Chapel Hill 1986 — 1990
BA, Speech Communications, Political Science
NC School of Science and Mathematics 1984 — 1986
Bertie High School 1982 — 1984
Trustmark Companies May 2015 - Present
Pearl Writing Services May 2006 - May 2015
Hewitt Associates August 1999 - May 2006
Hewitt Associates April 1993 - August 1999
Skills
Corporate Communications, Marketing..., Strategic Communications, Training Facilitation, Web Content Management, Blog Marketing, Literature, Facebook, Nonprofits, Leadership, Press Releases, Copy Editing, Non-profits, Proofreading, Project Management, Magazines, Public Speaking, Research, Teaching, Published Author, Content Management, Social Networking, Event Planning, Customer Service, Graphic Design, PeopleSoft, Cooking, Proposal Writing, Team Facilitation, SEO copywriting, Editing, Management, Social Media, Blogging, Newsletters, Marketing
Education
University of Illinois
B.A., English/Communication, summa cum laude
College of Lake County
A. A., English/Communication
Computer Learning Center, Inc.
Certificate, IT Operations
Aon Hewitt June 2015 - Present
Thomas Coleman Creative Services August 1996 - Present
Sogeti March 2011 - March 2015
The Joint Commission 2009 - 2010
Discover Financial Services 2009 - 2009
CCH September 2005 - January 2008
Robert Half Technology 2008 - 2008
CCH, A Wolters Kluwer business 2005 - 2008
Hewitt Associates 2004 - 2005
Arthur Andersen 1999 - 2001
Skills
Information Architecture, User Experience, User Interface Design, Usability Testing, CSS, Web Development, Web Design, Usability, jQuery, HTML, JavaScript, HTML 5, E-commerce, Agile Methodologies, Usability Engineering, User-centered Design, Dreamweaver, Mobile Applications, XHTML, Wordpress, Web Applications, Interaction Design, Experience Design, User Interface, Drupal, AJAX, Flash, XML, PHP, CSS3, Web Project Management, SEO, Scrum, Mobile Design, MySQL, Persona, User Experience Design, Heuristic Evaluation, Google Analytics, Wireframes, DHTML, Adobe Creative Suite, User Scenarios, Task Analysis, Web Services, Contextual Inquiry, Web 2.0, Human Computer..., Agile Project Management, Web Content Management
Education
University of Illinois at Chicago 1980 — 1981
Fine and Studio Arts
Columbia College Chicago 1979 — 1980
Fine Art
American Hospital Association August 2011 - Present
Aon Hewitt September 2010 - May 2011
CVS Caremark December 2008 - March 2010
Mercer October 2006 - August 2008
Hewitt Associates October 2002 - October 2006
Skills
SDLC, Vendor Management, Software Documentation, Process Improvement, Project Management, SharePoint, Business Analysis, SQL, Data Analysis, Healthcare Information..., Leadership, CSS, JavaScript, Microsoft Office, Microsoft SQL Server, PeopleSoft, XML, HTML, Recruiting, Web Development, Requirements Analysis, Customer Service, iOS, iOS Development, iOS Design, Mobile Technology, Mobile Application..., .NET, OS X, Mac OS, Ruby, Ruby on Rails, Sinatra, VB.NET, Integration, Apple Software, AppleScript, Web Services, Amazon Web Services..., Java, Android Development, Android, Heroku, HTML5, Signing Agent, Notary Public, Nonprofits, Notary, Loan Closings, Full Life Cycle...
Education
College of Lake County
DePaul University
Avaya November 2014 - Present
Cisco Systems July 2012 - October 2014
Cisco Systems October 2008 - June 2012
Cisco February 2002 - September 2008
Dun & Bradstreet 1999 - 2002
Hewitt Associates 1992 - 1998
GE Capital 1986 - 1989
General Electric 1983 - 1986
Skills
New Business Development, Global Business..., Strategic Partnerships, Consultative Selling, Innovation Development, Enterprise Collaboration, Social Enterprise, Collaboration Solutions, Social Software, Product Development, Innovation Management, Video Conferencing, Business Process..., Productivity Improvement, Economic Modeling, ROI development, Wind Energy, Smart Grid, French, Italian, Cloud Applications, Selling, Management, Business Alliances
Education
Columbia University - Columbia Business School 1989 — 1991
Masters of Business Administration, Finance, Marketing
University of Notre Dame
B.A., Economics
Central States Health & Welfare and Pension Funds September 2013 - Present
Central States Funds June 2011 - September 2013
SCS Healthcare Marketing July 2008 - February 2010
Harris Bank December 2005 - July 2008
Harris Bank February 2004 - December 2005
Hewitt Associates August 2001 - July 2003
Birk Staffing January 2001 - June 2001
United Parcel Service August 1999 - November 2000
Skills
Customer Service, Coaching, Training, Leadership, Employee Benefits, Retail, Outlook, Microsoft Excel, Access, Microsoft Office, Microsoft Word, PowerPoint, Team Building, Strategic Planning, Call Center, Risk Management, Project Management, Performance Management, Budgets, Process Improvement, Call Centers
Education
Deerfield High School 1990 — 1994
General
College of Lake County
Business/ Management
DeVry Institute
Computer Science
Ocala Eye, P.A. March 2012 - Present
Unemployed July 1988 - November 2008
Hewitt Associates July 1988 - November 2008
Skills
Disaster Recovery, Lotus Notes, Visio, Software Documentation, Vendor Management, Mainframe, Unix, BMC Remedy, System Administration, Security, SDLC, Requirements Analysis, Business Analysis, Troubleshooting
Education
College of Lake County 1988 — 2004
None, Information Systems/Business Administration
Lake Cumter Community college
Certificate, Become an Optical Assistant, Pass
Lake Sumter Community College
Certificate, QuickBooks 2010, Pass
A.T. Kearney December 2007 - Present
Waud Capital Partners February 2007 - December 2007
Hewitt Associates February 2001 - February 2007
Skills
Process Improvement, Acquisition Integration, Change Management, Management Consulting, Strategy, Financial Modeling, Mergers & Acquisitions
Education
UW-Parkside 1999 — 2000
Bachelor of Arts, Sociology
College of Lake County 1996 — 1999
Associate of Arts
Aon Hewitt August 2012 - Present
Aon Hewitt August 2010 - August 2012
Hewitt Associates December 2003 - September 2009
Hewitt Associates August 2001 - December 2003
University of Illinois at Chicago March 2000 - August 2001
University of Illinois at Chicago June 1997 - March 2000
Skills
Financial Analysis, Process Improvement, Defined Benefit, Workforce Management, Market Pricing, Performance Management, Employee Engagement, HRO, HR Consulting, Benefits Administration, Talent Management, Employee Benefits, Management, PeopleSoft
Education
College of Lake County
Communication
Harper College
Communication
Phantom 42 Studios June 2011 - Present
WestLake Financial Group, Inc. 2009 - 2009
Hewitt Associates July 2007 - August 2008
DataOne Communications March 2005 - July 2008
Skills
Computer Hardware, Web Design, IT Management, Customer Service, Business Analysis, Photography, Photoshop, System Administration, Team Leadership, Applicant Tracking..., Microsoft Office, Social Media, Microsoft Word, Management, Windows, Microsoft Excel, Digital Photography, Insurance, Leadership, Marketing
Education
College of Lake County 2001 — 2003
Business Management
American Family Insurance October 2012 - Present
Robert Half Legal August 2008 - August 2012
Ray & Glick, Ltd. November 2010 - March 2012
Veterans Administration June 2009 - December 2011
Lakelaw April 2008 - June 2008
Blitt & Gaines July 2007 - April 2008
Law Office of Norm Underwood, Jr. March 2006 - July 2007
Hewitt Associates July 2002 - December 2005
Topco Associates LLC 2000 - 2002
Wheels, Inc. 1997 - 2000
Skills
Real Estate, Courts, Legal Assistance, Customer Service
Education
College of Lake County 2005 — 2007
Certificate, Paralegal
Quincy University 1985 — 1989
B.A., History
Notre Dame College Prep 1981 — 1985
State of Illinois May 2014 - Present
US Bank January 2012 - July 2013
Arlington Industries March 2010 - December 2011
Fifth Third Bancorp May 2009 - March 2010
November 2002 HSBC November 2002 - March 2009
Washington Mutual September 2001 - November 2002
Hewitt Associtaes December 1997 - November 2002
Hewitt Associates 1997 - 2002
Circuit City September 1994 - December 1997
Silo Electronics June 1992 - September 1994
Skills
Business Development, Sales, B2B, Negotiation, Management, Mortgage Lending, Customer Service, Cold Calling, Operations Management, Human Resources, Budgets, Finance, Credit, Loans
Education
Columbia College 2015 — 2018
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Columbia College 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Columbia College 2007 — 2012
Bachelor of Applied Science (B.A.Sc.), International Business
Scot Gallup Web Design 2004 - Present
WP Cardinal January 2015 - Present
Intersites, Inc. May 2009 - April 2011
Hewitt Associates November 2008 - May 2009
Intersites, Inc. September 2008 - November 2008
Celtic Marketing, Inc. April 2006 - August 2008
Community Trust Credit Union April 2004 - April 2006
Cancer Treatment Centers of America 1997 - 2004
Skills
Web Design, Logo Design, Wordpress Design, Internet Strategy, Creative Direction, Interactive Strategy, Website Development, Blog Development, SEO, Conversion Optimization, Web Analytics, Keyword Research, Organic Search, HTML, CSS, jQuery, Web Standards, Front-end Development, Dreamweaver, Wordpress, Photoshop, Information Architecture, User Interface, Graphic Design, User Experience, User Interface Design, Social Media, Interaction Design, InDesign, Art Direction, Corporate Identity, Digital Strategy, HTML5, Microsites, WordPress, XHTML, Front-end, Illustrator, Marketing, HTML 5, Interactive Marketing, Marketing Strategy, Email Marketing, Blogging, Online Marketing, Web Marketing, Web Development, User-centered Design, Layout, Google Analytics
Education
Columbia College Chicago 1981 — 1985
Commercial Art, Marketing
Starbucks September 2014 - Present
Starbucks May 2012 - September 2014
Thomson Reuters October 2006 - May 2012
Hewitt Associates February 2006 - September 2006
G2 Worldwide (Formerly Refinery, Inc) September 2004 - February 2006
RMH Teleservices June 2002 - September 2004
ConsultNet 1999 - 2002
Skills
Recruiting, Talent Acquisition, Program Implementation, Screening, Sourcing, Social Media, Leadership, Management, CRM, Training, Interviews, Consulting, Employee Benefits, Employee Relations, Online Advertising, Hiring, Internet Recruiting, Talent Management, Temporary Placement, Onboarding, Time Management, Workforce Planning, Human Resources, SDLC
Education
Colorado State University 1990 — 1994
BS, Liberal Arts
HSBC May 2015 - Present
HSBC November 2012 - May 2015
TEKsystems November 2012 - August 2013
Aon Hewitt February 2008 - July 2011
Hewitt Associates January 2002 - February 2008
Harrison Conference Center at Lake Bluff (Hilton Hotels) March 2000 - March 2002
Skills
Operating Systems, Testing, Access, Technical Support, Integration, Leadership, Software Documentation, Security, Process Improvement
Education
College of Lake County 1999 — 2002
Associate, Computer Information Systems
Columbia College
Computer Information Systems
Blue Cross Blue Shield of Michigan April 2013 - Present
Booz & Company January 2012 - April 2013
Humana June 2009 - January 2012
Hewitt Associates July 2002 - August 2008
Education
Columbia University - Columbia Business School 2008 — 2010
MBA, Strategy, Management
Providence College 1998 — 2002
BA, Mathematics, Psychology
Pearl Writing Services Knowledge Management Consultant/Business AnalystHewitt AssociatesSeptember 1998 - May 2006
Hewitt Associates April 1996 - September 1998
Education
College of Lake County
English/Journalism
Sharp Again Naturally February 2012 - Present
Jewish Home Lifecare June 2003 - Present
FeinerHealth January 2002 - Present
Jewish Home Lifecare July 2010 - October 2013
Hewitt Associates July 1982 - February 1990
Pepsi Cola 1981 - 1982
Skills
Non-profits, Holistic Health, Coaching, Fundraising, Curriculum Development, Meditation, Wellness, Program Development, Public Speaking, Psychotherapy, Psychology, Mental Health, Executive Coaching, Nutrition, Leadership Development, Alternative Medicine, Lifestyle, Therapists, Nonprofits
Education
Institute for Integrative Nutrition 2001 — 2005
Certification, Holisitc Health Coach
Fordham University 1989 — 1991
M.Ed., Counseling
Columbia University - Columbia Business School 1979 — 1981
MBA, Ad hoc major in Human Resources
Northwestern University 1975 — 1979
BS, Communication Studies
Legal Resources April 2015 - Present
Legal Resources September 2014 - Present
Hewitt Associates 1996 - 1999
Towers Perrin 1992 - 1996
Skills
Marketing Strategy, Tutoring
Education
Columbia University - Columbia Business School
MBA, Management/Marketing
Duke University
BSE, Electrical and Biomedical Engineering
Golvach Consulting / Golvach Publishing November 2009 - Present
Big Machines, Inc March 2012 - June 2015
W.W. Grainger October 2008 - November 2009
Northern Trust June 2008 - October 2008
W.W. Grainger February 2008 - May 2008
Hewitt Associates May 2007 - February 2008
TravelCLICK, Inc May 2005 - May 2007
Savvis April 2004 - March 2005
Premierinc.com October 2003 - April 2004
Premier, Inc. 2003 - 2004
Skills
Solaris, System Administration, AIX, HP-UX, Servers, Linux, Red Hat Linux, Suse, Unix Shell Scripting, Perl
Education
Columbia College Chicago 1992 — 1996
Bachelor of Arts (B.A.)
Verizon Enterprise Solutions March 2015 - Present
Guidance Software March 2014 - February 2015
ManTech Cyber Solutions International, dba HBGary July 2013 - March 2014
Aon Hewitt July 2006 - June 2013
Hewitt Associates September 1999 - June 2006
Hewitt Associates October 1991 - August 1999
Skills
RSA Security, Network Security, Network Design, Network Architecture, Systems Management, Circuit Analysis, Operating Systems, Firewalls, Data Center, Information Security, Disaster Recovery, Integration, Security, IT Management, VPN, Computer Forensics, Vulnerability Assessment, Penetration Testing, System Administration, VMware, Windows 7, Technical Support, Troubleshooting, DNS, Linux, Networking, Incident Response, EnCase, Malware Analysis, Network Administration, Incident Handling, WAN, Digital Forensics, Vulnerability Management, FTK, Information Security..., CISSP, Application Security, Forensic Analysis, Computer Hardware, Computer Security, Security Policy, Security Awareness, Data Security, IPS, Business Continuity
Education
College of Lake County 2008 — 2015
Computer and Network Forensics, A
Guidance Software, Inc. 2011 — 2014
EnCE v7, Digital Forensics and eDiscovery
Control Data Institute 1984 — 1985
Certification of Completion, w/Honors, Computer Technology, A+ w/Honors
Joliet Junior College 1981 — 1982
Math, Science, English, Psychology
General
BMO Financial Group March 2013 - Present
Bank of Montreal November 2007 - Present
Hewitt Associates September 2001 - July 2007
TAP Pharmaceutical Products 1998 - 2001
Workgroup Productivity Corporation August 1996 - September 1998
CCH 1993 - 1996
Skills
Business Analysis, Visio, Vendor Management, Software Documentation, Lotus Notes, Software Development, Change Management, SharePoint, SDLC, IT Management, Active Directory, ITIL, Requirements Analysis, Project Management, IT Strategy, Integration, Process Improvement, Disaster Recovery, Enterprise Architecture, Security, Program Management, IT Operations, Troubleshooting
Education
Columbia College 1998 — 2001
Baxter Healthcare (BioLife) April 2008 - Present
Baxter Healthcare December 2006 - April 2008
Hewitt Associates January 2005 - December 2006
Hewitt Associates May 2000 - January 2005
Education
Keller Graduate School of Management of DeVry University 2003 — 2005
Masters, HR Management
Columbia College Chicago 1995 — 1999
BA, Broadcast and Journalism
Zion-Benton High school
American Express 2014 - Present
Circle Peak Capital 2013 - 2013
Deutsche Bank 2006 - 2012
Hewitt Associates 2004 - 2006
Skills
Financial Analysis, Financial Modeling, Capital Markets, Fixed Income, Investment Banking, Bloomberg, Equities, Emerging Markets, Alternative Investments, Corporate Finance, Valuation, Private Equity, Hedge Funds, Venture Capital, Equity Research, Asset Management, Investments, Equity Valuation
Education
Columbia Business School 2012 — 2014
Master of Business Administration (MBA)
Rutgers, The State University of New Jersey - Rutgers Business School 1999 — 2003
Bachelor of Science (B.S.), Finance
Trading Technologies May 2006 - Present
Morningstar 2006 - 2006
Ibbotson Associates 2003 - 2006
Hewitt Associates 2003 - 2003
Accenture 1997 - 2002
Skills
Test Automation, Quality Assurance, Testing, Quality Center, Requirements Analysis, SQL, Scrum, Software Quality..., Project Management, Unix, Software Development, Regression Testing, User Acceptance Testing, QTP, JIRA, Linux, Test Planning, Management, SDLC, Software Project..., Manual Testing, Agile Methodologies, Performance Testing, Test Management, Test Cases, Leadership
Education
University of Illinois at Urbana-Champaign 1993 — 1997
Bachelor of Arts (B.A.), Economics
Columbia College Chicago
Hewitt Associates January 2006 - June 2009
Cardinal Health August 2003 - January 2006
Cardinal Health October 1998 - August 2003
Motorola December 1996 - October 1998
Education
Columbia College 2001 — 2005
BS
Old World Industries October 2009 - Present
Old World Industries March 2008 - October 2009
Hewitt Associates October 2004 - March 2008
Education
Columbia College
Bachelor's in Business Administration, Accounting
Packaging Corporation of America April 2008 - Present
Hewitt Associates 2004 - 2008
Skills
Process Improvement, Excel, SQL, Mainframe
Education
Northern Illinois University 1998 — 2000
Bachelor of General Studies
College of Lake County 1996 — 1998
Associates of Science
Hewitt Associates July 2006 - Present
Education
Columbia College 2006 — 2008
Intelligent Medical Objects August 2011 - Present
College of Lake County June 2009 - Present
The Chudy Group LLC (TCGRx) April 2011 - May 2011
GTreasury June 2010 - March 2011
Centegra Hospital October 2009 - May 2010
Faith Acres January 2009 - June 2009
Wauconda School Dist. 118 September 2007 - June 2009
Hewitt Associates March 2006 - December 2008
Hewitt Associates September 2002 - March 2006
Hewitt Associates January 1999 - January 2002
Skills
Quality Assurance, Quality Center, SQL, Test Planning, Access, Business Analysis, Agile Methodologies, Manual Testing, Lotus Notes, Oracle, Requirements Analysis, Requirements Gathering, SDLC, Software Documentation, Software Quality..., System Testing, Test Automation, Test Cases, Testing, Visio
Education
College of Lake County 2009 — 2014
College of Lake County 1982 — 2009
Some College
Roosevelt University 1992 — 1994
Some College
Alpha Phi International Fraternity June 2010 - Present
Alpha Phi International Fraternity April 2010 - June 2012
Asset Strategy Consultants March 2008 - March 2010
Gray & Company September 2001 - February 2008
CIGNA Healthcare March 2000 - November 2000
Hewitt Associates April 1999 - February 2000
401k Forum September 1997 - December 1998
Watson Wyatt May 1995 - June 1997
Skills
Fundraising, Strategic Planning, Budgets, Event Planning, Financial Analysis, Finance, Research, Marketing, Investment Management, Project Management, Volunteer Management, Social Media, PowerPoint, Leadership, Event Management
Education
Columbia Theological Seminary 2012 — 2015
Master of Divinity (MDiv)
Mercer University - Stetson School of Business and Economics 2006 — 2007
MBA
Georgia State University - J. Mack Robinson College of Business 1993 — 1995
BBA, Finance
Emory University 1990 — 1992
French & Anthropology
Digital Direction February 2014 - Present
AT&T September 2012 - February 2014
AT&T January 2008 - September 2012
General Produce Distributors May 2005 - January 2008
Sunkist Growers January 2003 - May 2005
MPower Communications November 2001 - January 2003
XO Communications 2003 - 2003
Teligent September 2000 - November 2001
Hewitt Associates 1999 - 2000
Skills
Solution Selling, Account Management, Sales Management, Telecommunications, Managed Services, MPLS, Direct Sales, New Business Development, VoIP, Wireless, Sales, Unified Communications, Strategic Planning, Contract Negotiation, Business Development, B2B, Product Management, Co-location, Long Distance, Selling, Sales Process, Sales Operations, Strategic Partnerships, Challenge Driven
Education
Illinois State University 1997 — 1999
N/A, Criminal Justice Administration
St. Edwards Central Catholic High School 1990 — 1994
Columbia College
B.A., Criminal Justice Administration
CS STARS November 2006 - Present
Hewitt Associates September 2003 - September 2006
Skills
Testing, Software Project..., Requirements Analysis, Solution Architecture, Business Analysis, SDLC, Requirements Gathering, Project Planning, Business Intelligence
Education
Columbia College 1999 — 2001
B.S., Business Administration
AbbVie May 2015 - Present
Capital One October 2012 - February 2015
Discover Financial April 2011 - February 2012
Hewitt Associates March 1996 - December 2009
Skills
Process Improvement, Disaster Recovery, Vendor Management, Software Documentation, SDLC, ITIL, Security, IT Management, Data Center, Visio, Business Analysis, IT Operations, Troubleshooting, Access
Education
Columbia College Chicago 1991 — 1994
Bachelor of Arts (BA), Marketing
CVS Health July 2015 - Present
CVS Caremark Corporation April 2013 - July 2015
CVS Caremark Corporation October 2012 - April 2013
Six Flags Great America March 2012 - October 2012
CVS Caremark Corporation April 2011 - October 2012
CVS Caremark September 2008 - April 2011
Walgreens Health Initiatives May 2006 - August 2008
Six Flags Great America May 2006 - August 2006
Hewitt Associates August 2002 - May 2006
Wallnuts - Six Flags Great America February 2002 - October 2002
Skills
Customer Service, Inventory Management, Benefits Administration, Sales, Training, Software Documentation, Project Management, Human Resources, Workshop Facilitation, Merchandising, Database Administration, Recruiting, Data Entry, Quality Control, Invoicing, Process Engineering, GUI, Concept Development, Employee Benefits, Process Improvement, Leadership, Management, Analysis, Program Management, Budgets, Account Management, Interviews, Pharmacy Benefit..., Retail, PowerPoint, Teamwork, Medicare Part D, Hiring, Business Planning, Cross-functional Team..., Team Building, Vendor Management, Healthcare, Managed Care, Time Management, Call Centers, Employee Training, Supervisory Skills, Outlook, Employee Relations, Data Analysis, Salesforce.com, Medicare, HIPAA, Team Leadership
Education
University of Phoenix 2008 — 2010
Master of Health Administration, Health/Health Care Administration/Management, 3.75
Southern Illinois University, Carbondale 1998 — 2000
B.S., Advertising, Marketing
College of Lake County 1997 — 1998
Associate of Arts, General
Allstate May 2012 - April 2014
Allstate May 2012 - April 2014
Sears Holdings Corporation 2011 - 2011
Hewitt Associates 2010 - 2010
3-M Pumps America 2006 - 2008
Skills
Linux, Microsoft Office, User Interface Design, Web Design, Social Networking, User Experience, Social Media, SEO, Unix, CSS, HTML 5, jQuery, OS X, WordPress, Web Development, XML, Web Applications, SharePoint, HTML, AJAX, PHP, SQL, CMS, JavaScript, Databases, Information Architecture, 3D Modeling, Computer Animation, JSON, XHTML, User Interface, MySQL, Mobile Applications, Apache, Software Documentation, AngularJS, Technical Support, WebSphere Application..., User-centered Design, Drupal, JQuery UI, Sencha Touch, OSX, Windows, Computer Hardware..., Computer Networking, OS Virtualization, BSD, Python, Django
Education
Columbia College Chicago 1998 — 2002
Bachelor of Arts (B.A.), Game and Interactive Media Design
Providence High School 1981 — 1985
High School Diploma
Village of Round Lake Beach, IL April 1996 - Present
Walmart September 2009 - September 2012
Hewitt Associates September 2008 - February 2009
Kirby Lester March 2008 - August 2008
Ashley Furniture September 2001 - July 2007
Thomson Reuters August 1970 - September 2001
Education
Graphic Arts Institute 1984 — 1988
CPE, Printing/Publishing
College of Lake County 1979 — 1983
Gen Mgt, general management
Southern Baptist College 1967 — 1969
AA, busibess admin
College of Lake County August 2007 - Present
Hewitt Associates 1977 - 2006
Hewitt Associates Foundation 1999 - 2005
Skills
College Teaching, Coaching, Executive Coaching, Consulting, Leadership Development, Management, Not for Profit, Team Management, Retirement Benefits, Teaching, Outsourcing, Project Management, Marketing, SDLC, Vendor Management, Employee Benefits, Process Improvement, Higher Education, Public Speaking, Analysis, Change Management, Program Management, CRM, Human Resources, Leadership, Personnel Management, Organizational..., Adult Education, E-Learning, Team Building, Management Consulting, Workshop Facilitation, Curriculum Design, Strategic Planning, Training, Time Management, Team Leadership, Faculty Development, Instructional Design, Nonprofits, Career Development, Staff Development, Research, Curriculum Development, Organizational..., Student Affairs, Program Development, Career Counseling, University Teaching, Student Development
Education
Harvard Kennedy School Executive Education 2013 — 2013
The Art & Practice of Leadership Development
Northwestern University Kellogg Graduate School of Management 1981 — 1985
MBA
University of Iowa 1975 — 1977
B.S., Computer Science
College of Lake County 1972 — 1975
A.S.
Aon Hewitt February 2014 - January 2015
Mercer May 2008 - February 2014
Mercer September 2006 - May 2008
Mercer February 2005 - September 2006
Hewitt Associates November 2001 - December 2003
Skills
Employee Benefits, Databases, Defined Benefit, Human Resources, Training, Management, Call Centers, Leadership
Education
Columbia College Chicago 1995 — 1998
Bachelors, Illustration & Design
Western Michigan University 1994 — 1995
General
Aon Hewitt June 2013 - Present
Save the Children April 2011 - June 2011
Hewitt Associates January 2009 - February 2010
Alliance Capital Management November 1992 - March 1998
Skills
Employee Relations, Human Resources, HRIS, Recruiting, Onboarding, Benefits Administration
Education
Seton Hall University 1993 — 1994
College of Mount Saint Vincent 1988 — 1992
Bachelor of Arts (BA), Psychology/Business
Aon Hewitt February 2011 - Present
Aon April 2009 - March 2011
Hewitt Associates 1996 - 2006
Skills
Benefits Administration, Leadership, Outsourcing, Performance Management, Process Improvement, Change Management, Vendor Management, Call Centers, Training, Project Management, Business Process..., Employee Benefits, Management, Business Analysis, Customer Service, Employee Engagement, Quality Assurance, Team Leadership, Coaching, Data Analysis, Customer Experience
Education
Columbia College Chicago
Bachelor's degree, Marketing
Aon July 2012 - Present
Follett Higher Education Group July 2009 - January 2013
Hewitt Associates April 2005 - January 2009
Hewitt Associates December 1999 - April 2005
Hewitt Associates March 1999 - December 1999
Fasen Arts, Inc. March 1992 - March 1999
Skills
Goal Oriented, Troubleshooting, Software Documentation, Technical Support, ITIL, Vendor Management, BMC Remedy, Customer Service, Call Centers, Customer Satisfaction, Leadership, Lotus Notes, Management, Process Improvement, Training, Service Delivery, SDLC, Outsourcing, Business Analysis
Education
Columbia College Chicago 1993 — 1996
Bachelors, Art/Design (Illustration & Graphic Design)
Phoenix Children's Hospital September 2010 - Present
Vangent, Inc 2009 - September 2010
Hewitt Associates 2003 - 2009
Skills
Recruiting, Temporary Placement, Management, Customer Service, Consulting, Microsoft Office, Software Documentation, Change Management, Employee Relations, Leadership, New Hire Orientations, Technical Recruiting, Process Scheduler, Human Resources, Payroll, Training, SDLC, PeopleSoft, Sourcing, Interviews, Onboarding, Talent Acquisition, Hiring, Operations Management, Process Improvement, Applicant Tracking..., Personnel Management, Performance Management, Analysis
Education
College of the Ozarks
Bachelor of Arts
Emporia State University
Master, Music
Hewitt Associates February 1990 - Present
Hewitt Associates 1990 - 2008
Skills
Quality Assurance, SDLC, Requirements Gathering, Business Analysis, Vendor Management, User Acceptance Testing, Requirements Analysis, Outsourcing, Business Intelligence, Software Project...
Education
Columbia International University
Bachelor of Arts, Biblical Education
APTMetrics 1995 - Present
HRStrategies 1990 - 1995
Hewitt Associates 1989 - 1990
Skills
360 Feedback, Organizational..., HR Consulting, Job Analysis, Talent Acquisition, Talent Management, Organizational..., Succession Planning, Culture Change, Performance Management, Employee Engagement, Career Development, Recruiting, Management Consulting, Leadership Development, Organizational Design, Executive Coaching, Competency Modeling, Human Resource..., Employment Litigation..., Industrial Psychologist, Leadership Assessment, Organizational Surveys, Employee Selection, Diversity Program..., Staffing for Mergers &..., MBTI, Executive Development, Emotional Intelligence, Human Resources
Education
Fordham University
Ph.D., Psychometrics
Fordham University
Master's Degree, Psychometrics
College of Mount Saint Vincent
Bachelor's Degree, Psychology
Genentech/Roche June 2011 - Present
Genentech/Roche April 2006 - June 2011
Sun Microsystems October 1997 - April 2006
Aetna December 1989 - October 1997
Hewitt Associates January 1989 - December 1989
Skills
HRIS, Onboarding, Succession Planning, PeopleSoft, Deferred Compensation, Employee Benefits, Workforce Planning, Talent Management, Human Resources, Benefits Administration, Performance Management, Employee Engagement
Education
College of the Holy Cross
BA, Economics
University of Hartford
MBA, Accounting
Forsythe Technology July 2015 - Present
Walgreens May 2014 - June 2015
Madison Gas and Electric August 2013 - May 2014
HSBC / Capital One February 2012 - August 2013
Walgreens July 2011 - February 2012
Abbott Laboratories February 2011 - August 2011
Baxter Healthcare September 2004 - April 2009
Baxter Healthcare September 2004 - April 2009
Hewitt Associates January 2001 - September 2004
Thomson NETg April 1998 - January 2001
Skills
AS400, SAP R/3, IBM iSeries, Remedy, Documentation, Mainframe, Security, HIPAA, Security Policy, SOX, Peregrine, Leading Projects, Lotus Notes, Desktop Support, Proprietary Software, PeopleSoft, Laptops, Metrics, Quality Assurance, Deliverables, Troubleshooting, Active Directory, Access, Disaster Recovery, Security Audits, A+ Certified, Technical Documentation, Requirements Analysis, Workstations, Compliance, Process Improvement, System Administration, Change Control, IT Operations, Novell, Requirements Gathering, Prioritization, Identity Management, Policy Analysis, Administration, Policy, Unix, C++, CISSP, BMC Remedy, VMware, Analysis, RACF, Information Security...
Education
DeVry University 2010 — 2012
Bachelor’s Degree, Computer Information Systems Security
College of Lake County 2009 — 2010
Computer Forensics
Joliet Junior College 1993 — 1998
Associate in Applied Science Computer Information Systems, Computer Information Systems Security
Towers Watson March 2011 - Present
Hewitt Associates July 2008 - February 2011
Mercer 1987 - 2008
Skills
Organizational Design, Management Consulting, Human Capital, Strategic Planning, Performance Management, Change Management, Leadership Development, Deferred Compensation, Executive Pay, Benchmarking, Mergers & Acquisitions, Project Management, Program Management, Business Planning, Talent Management, Pensions, Employee Engagement, Incentive Programs, Workforce Planning, Business Process..., Due Diligence, Actuarial Science, Defined Benefit, Employee Benefits, HR Transformation, Executive Coaching, Consulting, Outsourcing, HR Consulting, Business Strategy, CRM, Talent Acquisition, Strategy, Acquisition Integration, Analytics, Management, Vendor Management, Human Resources, Risk Management, Personnel Management, Culture Change, Business Development, Leadership, Organizational..., Succession Planning, Business Transformation, BPO, Business Analysis, Financial Modeling, Organizational...
Education
Columbia University - Columbia Business School
MBA, Finance and Management
Haverford College
Kaiser Permanente January 2014 - Present
Kaiser Permanente November 2012 - January 2014
Kaiser Permanente October 2011 - November 2012
Kaiser Permanente November 2010 - October 2011
Hewitt Associates September 2008 - 2009
Hilton Grand Vacations August 2007 - January 2008
Hilton April 2005 - August 2007
Walt Disney World August 2004 - January 2005
Kaiser Permanente 2002 - 2004
Skills
Employee Benefits, Training, Sales, Customer Service, Customer Satisfaction, Insurance, Healthcare, Resorts, Hospitality, Hotel Management, Project Planning, Merchandising
Education
Colorado State University 2002 — 2007
B.A., Liberal Arts, Music, and Theatre
Colorado State University-Global Campus
Master of Science (M.S.), Health/Health Care Administration/Management
University of Illinois Extension August 2011 - Present
Aon Hewitt June 1996 - November 2010
Hewitt Associates June 1996 - November 2010
Skills
Research, Talent Management, HR Consulting, Performance Management, Employee Engagement, Human Resources, Employee Benefits, Talent Acquisition, Organizational..., Change Management, Succession Planning, Benefits Administration
Education
National Louis University
B.A., Business Management
University of Illinois at Urbana-Champaign
College of Lake County
Associate of Arts and Sciences (AAS), Horticulture/Landscape Design
Star Thermoplastic Alloys & Rubbers, Inc. March 2014 - September 2015
Syncreon July 2012 - March 2014
Affinity Express June 2010 - May 2012
Pentair Residential Filtration June 2008 - April 2009
Technical Concepts 2006 - 2008
Dade Behring August 2000 - June 2006
Hewitt Associates August 1997 - August 2000
Skills
Microsoft Excel, Administrative..., Leadership, Access, Customer Service, Employee Benefits, Human Resources, Management, Microsoft Word, Payroll, PowerPoint, Process Scheduler, Project Planning, Sales, Team Building, Time Management, Training, Visio
Education
College of Lake County
Trinity Bible College
Horizon Pharma plc November 2014 - Present
Horizon Pharma, Inc. December 2013 - Present
Fenwal, Inc. January 2008 - December 2013
Cardinal Health December 2002 - November 2007
Hewitt Associates 1986 - 2002
Skills
Employee Relations, HRIS, Compensation, Applicant Tracking..., Benefits, College Recruiting, Personnel Recruiting, Benefits Administration, Management, Personnel Selection, Onboarding, Personnel Management, Employee Benefits, Process Improvement, Talent Management, Deferred Compensation, Performance Management, Talent Acquisition, Human Resources, Succession Planning, HR Policies, Medical Devices, PeopleSoft, Cross-functional Team..., Workforce Planning, Temporary Placement, Sourcing, New Hire Orientations, Internet Recruiting
Education
College of Lake County
Nursing, Clerical, Business
Valore Partners May 2015 - Present
Business & Decision North America May 2012 - May 2015
Shamrock Foods March 2010 - May 2012
Baxter Healthcare February 2009 - May 2009
Hewitt Associates November 2007 - November 2008
Skills
Technical Support, Microsoft Exchange, Windows 7, Citrix, Hardware, Laptops, Active Directory, Troubleshooting, Help Desk Support, DHCP, Microsoft Office, System Administration, DNS, Networking, Servers, Group Policy, Vendor Management, Computer Hardware, Remote Desktop, Network Administration, SharePoint, Windows Server, Visio, XP, Operating Systems, Microsoft Certified..., VMware, VPN, Data Analysis, Cisco Technologies, BMC Remedy, OS X, Smartphones, Android, AS400 system, TechExcel Servicewise, Disaster Response, Office 365, Windows 8.1
Education
DeVry University 2008 — 2011
Bachlor, Computer Information Services
College of Lake County 2006 — 2008
Associates, Arts
Yvette Ruta April 2015 - Present
Bank of America August 2013 - April 2015
Bank of America August 2011 - August 2013
Countrywide/Bank of America July 2007 - August 2011
Hewitt Associates April 2001 - April 2007
Robert Half International September 1997 - January 2001
Robert Half International October 1991 - August 1997
Skills
Testing, User Acceptance Testing, Test Strategy, Test Management, Software Quality..., Test Cases, Quality Center, Regression Testing, Test Planning, Test Execution, System Integration..., Integration Testing, Business Requirements, Functional Testing, Defect Tracking, System Testing, Software Project..., Manual Testing, Waterfall, White Box Testing, ISEB, Performance Testing, HP Quality Center, Agile & Waterfall..., Rally, Management, Project Coordination, Project Leadership, Requirements Analysis
Education
Career Academy 2015 — 2015
Project Management
College of Lake County 1991 — 1992
Edward Jones October 2012 - Present
Secured Retirement Institute 2014 - 2014
The Hartford July 2010 - September 2012
Hartford Life June 2009 - August 2010
Hartford Life Insurance, KK (Japan) August 2006 - June 2009
The Hartford 2002 - 2005
Fidelity Investments 1994 - 1995
Aetna LIfe and Casualty 1990 - 1994
Hewitt Associates 1988 - 1990
Education
Hitotsubashi University, School of International Corporate Strategy 2008 — 2011
Doctorate, International Business Strategy
Columbia University - Columbia Business School 1996 — 1997
MBA
University of Pennsylvania (Wharton) 1984 — 1988
BSE, Finance and Actuarial Science
Fresenius Medical Care July 2012 - Present
Baxter Healthcare February 2011 - Present
Baxter February 2011 - Present
Hewitt Associates September 2005 - November 2010
Aon Hewitt 2004 - 2009
Skills
Call Center, Excel, Windows, Mac OS, Multitasker
Education
Columbia College Chicago 1999 — 2004
Bachelor of Arts (BA), Film/Cinema/Video Studies
PlayOn! Sports June 2014 - Present
Aon Hewitt June 2013 - Present
Daily Herald September 2003 - Present
Aon Hewitt June 2011 - June 2013
Aon Hewitt December 2009 - June 2011
Hewitt Associates 2007 - June 2009
RONDARADIO, Inc., WRLR 98.3FM August 2005 - March 2007
Hewitt Associates August 2003 - January 2007
NextMedia Group July 2001 - August 2005
Skills
Internal Communications, Lotus Notes, Benefits, Benefits Administration, Client Communications, Radio Broadcasting, Employee Benefits, Training, Sports, Radio, Human Resources, Customer Service, Call Centers
Education
Columbia College Chicago 1999 — 2003
BA, Radio
Mesirow Financial June 2014 - Present
Extreme Reach January 2013 - June 2014
Suzlon Wind Energy A/S October 2011 - December 2012
Heidrick & Struggles July 2006 - August 2011
Hewitt Associates 2005 - 2006
International Profit Associates 2004 - 2005
Bed Bath & Beyond 2003 - 2005
Hertz 2002 - 2003
Conference Plus 2001 - 2002
Your Payroll Service, Inc. 1996 - 2001
Skills
Payroll, PeopleSoft, Management, Human Resources, Process Improvement, Employee Benefits, Leadership, Training, Performance Management, Recruiting, Employee Relations
Education
Colorado Technical University
Management Information Systems
Siemens Industry, Building Technologies June 2006 - Present
Technical Writer February 2004 - June 2006
Siemens Industry, Building Technologies February 2002 - February 2004
Ironwood Industries 1996 - 2000
Hewitt Associates 1992 - 1996
Skills
Technical Writing, Technical Documentation, Technical Communication, Adobe Acrobat, Editing, Online Help, Software Documentation, RoboHelp, Manuals, Microsoft Excel, Documentations, Content Management, Visio, Pdf, SnagIt, Content Development, Guides, Technical Presentations, Integration, Microsoft Word, ST4 DocuManager Content..., Single Sourcing, Structured Authoring, Hardware Installation..., Computer Start-up and..., HTML, XML, ClearCase, ClearQuest, Process Improvement, Technical Training, Document Management, Requirements Management, Technical Illustration
Education
Alliance Française de Chicago 2005 — 2008
French Language Studies
College of Lake County 2000 — 2001
Certificate, Professional Technical Communication
DePaul University 1991 — 1995
MBA, Operations Management
Loyola University of Chicago 1985 — 1987
BA, Home Economics - Clothing and Textiles
College of Lake County 1983 — 1985
AA, Art
Honeywell Analytics July 2010 - Present
Hewitt Associates August 2003 - September 2008
Skills
Process Improvement, Six Sigma, Team Leadership, Team Building, Strategic Planning, New Business Development, Project Planning, Business Strategy, Account Management, SAP R/3, Customer Service, Email Marketing, Employee Relations, Performance Management, Positive Employee..., Leadership Development, HR Policies, Full-life Cycle..., Multi-state Payroll..., Business Integration, PeopleSoft, Global HR Leadership..., Multi-site Support, Human Resources, Cross-functional Team..., Employee Benefits
Education
College of Lake County 2011 — 2014
AA, Associates Applied Science Business Administration
Gchs
Hewitt Associates 2007 - 2009
Hewitt Associates 1997 - 2009
GE Commercial Finance 1995 - 1997
GE Commercial Finance 1993 - 1995
First Card Corporation Elgin, IL 1991 - 1993
GE Commercial Finance 1988 - 1991
Education
College of Lake County 1972 — 1986
Computer Science
Colorado Broadband and Communications June 2007 - July 2008
Pyramid Printing 2006 - 2007
Hewitt Associates 1993 - 2005
Education
College of Lake County 1996 — 2000
Aon January 2011 - Present
Aon Hewitt July 2007 - December 2010
Hewitt Associates December 2005 - June 2007
Hewitt Associates May 2001 - November 2005
Motorola Mobile Devices August 1993 - April 2001
Antioch Township Public Library October 1988 - August 1993
Skills
Procurement, Project Delivery, Visio, Software Documentation, Outsourcing, Lotus Notes, Program Management, Strategic Sourcing, Quality Assurance, PeopleSoft, Project Planning, Change Management, Process Improvement, Vendor Management, Time Management, Microsoft Office, Training, Customer Service, Analysis, Testing, MS Project, Business Process..., Troubleshooting, Business Analysis
Education
College of Lake County 1998 — 2001
A.A., Computer Information Systems
Leica Microsystems November 2013 - Present
Siemens Healthcare April 2010 - November 2013
Volkswagen Credit Inc. April 2008 - October 2009
Volkswagen Credit September 2006 - April 2009
Volkswagen Credit October 2002 - September 2006
Hewitt Associates May 2002 - October 2002
Hewitt Associates August 1999 - May 2002
Skills
Customer Service, Customer Satisfaction, Team Building, Process Improvement, Employee Training, Troubleshooting, HR Consulting, Call Center, Leadership, Management, Training, Call Centers, Coaching, Employee Benefits, Quality Assurance, Strategic Planning
Education
National Louis University 2007 — 2009
Bachelor of Science, Business Management
College of Lake County 1994 — 2006
Associates of Arts
Village of Lakemoor October 2012 - Present
Mariano's September 2011 - September 2012
Spherion June 2011 - August 2011
Various Contract Positions May 2009 - May 2011
Hewitt Associates 2007 - 2009
Hewitt Associates 2006 - 2007
Hewitt Associates 2004 - 2006
US BUREAU OF CENSUS 2003 - 2004
ALLIANT FOOD SERVICE January 1995 - January 2003
Skills
PeopleSoft, Payroll, Employee Benefits, Human Resources, Software Documentation, Account Reconciliation, Parks, Recreation Planning
Education
College of Lake County 1995 — 1998
Associates, Business \ Finance
Hewitt Associates 1999 - 2001
Towers Perrin 1997 - 1999
Blue Cross and Blue Shield Association 1994 - 1997
Aetna 1990 - 1993
Education
Colorado College 1986 — 1990
B.A., Economics
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - April 2015
American Family Life Assurance Company of Columbus November 2009 - February 2010
Hewitt Associates June 2006 - April 2009
ChoicePoint January 2006 - June 2006
Skills
Benefits Administration, Customer Service, Employee Benefits, Employee Relations, PeopleSoft, COBRA, College Recruiting, HR Consulting, Performance Management, Health Insurance
Education
Colorado Technical University 2006 — 2007
MBA, Human Resource Management
Colorado Technical University 2006 — 2007
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Colorado Technical University
Robert Bosch Tool Corporation May 2010 - Present
Accero Inc. October 2008 - January 2010
Accero Inc. January 2008 - January 2010
Hewitt Associates January 2007 - December 2007
Hewitt Associates January 2006 - December 2006
Hewitt Associates November 2004 - December 2005
Aon (Muirfield Underwriters, Inc.) February 2004 - July 2004
Aon (Muirfield Underwriters, Inc.) November 2002 - February 2004
A.T. Kearney September 1995 - June 2001
Pioneer Press Newspapers January 1993 - September 1995
Skills
Access, Training, Salesforce.com, Employee Relations, Management
Education
College of St. Benedict 1988 — 1992
B.A., English Literature
NorthShore University HealthSystem November 2010 - Present
Kelly Services at Hospira April 2010 - October 2010
Hewitt Associates November 1992 - March 2009
Matthews Temporary Agency 1991 - 1992
Discover Financial Services 1973 - 1990
Education
College of Lake County
Health Information Technology
Loyola University Chicago
Business
TIAA-CREF August 2011 - Present
Wells Fargo March 2010 - September 2011
Bank of America December 2006 - February 2010
Hewitt Associates July 1984 - December 2006
Skills
SQL, Analysis, Business Analysis, Business Process..., Business Requirements, SDLC, Vendor Management, Requirements Analysis
Education
College of Lake County 1984 — 1986
Associate, Applied Science - Computer Science
LifeWatch April 2012 - Present
LifeWatch April 2010 - March 2012
Hewitt Associates September 2009 - March 2010
Quill September 2006 - June 2009
Skills
Customer Service, Telecommunications, Invoicing, Accounting, Process Improvement, Cross-functional Team..., Salesforce.com, Account Management, Management, Team Building, Strategic Planning
Education
North Park University 2011 — 2013
Bachelor of Arts (BA), Organizational Leadership
College of Lake County 2004 — 2008
AA, Business Administration
Buckley Road Band March 2013 - Present
Seeking Employment 2010 - 2010
Hewitt Associates 2000 - 2010
Hewitt Associates 1984 - 2000
Skills
Troubleshooting, Active Directory, Technical Support, XP, VPN, Management, Lotus Notes, Project Management, Software Installation, BMC Remedy, Laptops, Hardware, PeopleSoft, Disaster Recovery, SharePoint, Visio, Vendor Management, System Administration, Data Center, ITIL, Windows XP, Windows 7, Citrix, IT Management, IT Operations, Software Documentation, Security, Computer Hardware, Windows Server, Operating Systems, Servers, Incident Management
Education
College of Lake County 1971 — 1972
none, business
University of Colorado October 2013 - Present
Colorado State University January 2013 - May 2013
Colorado State University August 2012 - May 2013
Colorado State University October 2012 - January 2013
Hewitt Associates October 2007 - July 2011
Luxottica Retail May 2005 - August 2007
Kentucky Fried Chicken June 2001 - August 2005
Skills
Employee Benefits, Training, Benefits Administration, Customer Service, Management, Microsoft Excel, Team Building, PowerPoint, Microsoft Word, Lotus Notes, Retail, Deferred Compensation, Editing, Auditing, Life Insurance, Defined Contribution, Defined Benefit, Health Insurance
Education
Colorado State University 2011 — 2014
Master of Arts (MA), Anthropology
University of Wisconsin-Madison 2003 — 2007
Bachelor of Arts, Anthropology, English, History
ADP July 2015 - Present
ADP June 2014 - Present
Hewitt Associates July 2003 - July 2014
Aon Hewitt June 2003 - January 2006
Skills
HRO, PeopleSoft, HRIS, Benefits Administration, Human Resources, Employee Benefits, Talent Management, Deferred Compensation, Microsoft Word, Employee Relations, Microsoft Office, Employee Engagement, Performance Management, Training, Customer Service
Education
College of Lake County 2007 — 2015
Associate of Arts (AA), Human Resources Development, 3.0
Northeastern Illinois University
Bachelor of Arts (B.A.), Human Resources Development
Kayla Enterprises October 2012 - Present
Durham School Services December 2005 - October 2012
Hewitt Associates 1998 - 2001
Brockstein & Rosen, CPA 1989 - 1990
Skills
Customer Service, Outlook, Team Building, Microsoft Office, Microsoft Excel, Process Improvement, Microsoft Word, PowerPoint, Coaching, Strategic Planning, Account Management, Budgets, Sales, Event Planning, Project Management, Public Speaking, Program Management, Public Relations, Payroll, Marketing, New Business Development, Social Media, Leadership, Customer Satisfaction, Training
Education
Diablo Valley College 1989 — 1990
College of Lake County
Still Attending, Computer Forensics
zion benton high school
Sears Holdings Corporation August 2011 - Present
Sears Holdings Corporation August 2008 - July 2011
Pregis Corporation May 2006 - July 2008
Discover Financial Services December 2005 - March 2006
Hewitt Associates November 2004 - August 2005
Profund Systems, Inc January 2003 - October 2004
Budget Rent A Car November 2001 - December 2002
Skills
PeopleSoft, Deferred Compensation, Talent Management, Retail, Data Analysis, Requirements Gathering, Oracle, Analysis
Education
DeVry University 2000 — 2001
Bachelor of Science (B.S.), Information Technology, 3.5
Columbia College Chicago 1998 — 1999
Bachelor of Liberal Arts, Liberal Arts and Sciences, General Studies and Humanities, 3.25
Catamaran July 2012 - Present
Catalyst Rx June 2011 - July 2012
Walgreens Health Initiatives November 2010 - April 2011
Walgreens Health Initiatives June 2007 - October 2010
Hewitt Associates 2005 - 2007
NorthShore University HealthSystem June 2000 - October 2005
Skills
Medicaid, Medicare, Pharmacy Benefit..., Medicare Part D, Insurance, Access, Analysis, Benefits Administration, Business Requirements, Call Centers, Claim, Clinical Research, Customer Service, Data Analysis, Disease Management, Employee Benefits, HIPAA, Health Insurance, Health Policy, Healthcare, Healthcare Industry, Healthcare Information..., Healthcare Management, Managed Care, Pharmaceutical Industry, Pharmacy, Process Improvement, RFP, SDLC, Software Documentation
Education
Lake Forest College 2003 — 2005
Bachelor of Arts, Political Science
College of Lake County 2001 — 2003
Associate of Arts (AA), Political Science
Stevenson High School 1997 — 2001
Self Employed as a Licensed Massage Therapist July 2011 - Present
Miche Bag 2010 - 2011
Hewitt Associates December 1995 - December 2005
Education
College of Lake County 2010 — 2011
Massage Therapy
Chicago Housing Authority September 2014 - Present
The Art Institute of Chicago June 2007 - September 2014
APAC Customer Services, Inc. June 2006 - June 2007
AON Consulting April 2003 - February 2006
Hewitt Associates October 2002 - April 2003
Dfiant Filmworks May 1999 - October 2002
Kemper Teleproductions October 1995 - May 1999
Skills
Benefits Administration, New Hire Orientations, Human Resources, Employee Benefits, HRIS, PeopleSoft, COBRA, Health & Welfare..., 401k, FMLA, Employee Relations, Digital Photography, Personnel Management, Leaves Of Absence, New Hire Orientation, Fine Art Photography, Street Photography, Travel Photography, Photojournalism, Independent Film, Digital Video, Music, Mixtapes, Music Review, Arts, Open Enrollment, ERISA, Onboarding, Vendor Relations, Vendor Management
Education
Columbia College Chicago 1991 — 1995
Bachelor's Degree, Cinematography and Film/Video Production
Aon Hewitt October 2007 - January 2011
Hewitt Associates July 2005 - September 2007
Hewitt Associates June 1999 - June 2005
Hewitt Associates January 1998 - May 1999
Hewitt Associates April 1996 - December 1997
Skills
Cognos
Education
University of Iowa 1993 — 1995
College of Lake County 1991 — 1993
FPC Corporation May 2013 - April 2015
Wolters Kluwer August 2010 - April 2013
Hewitt Associates October 2004 - December 2009
Skills
Customer Service, Microsoft Office, Management, Financial Reporting, Microsoft Word, Accounting, Lotus Notes, Invoicing, Account Reconciliation, Forecasting, Financial Analysis, Accounts Receivable, SAP, Hyperion Enterprise, Variance Analysis
Education
DeVry University-Illinois 2012 — 2016
Bachelor of Business Administration (B.B.A.)`, Accounting, 4.0
College of Lake County 2009 — 2012
Associates, Accounting, 3.6
Looking for work August 2012 - Present
Hewitt Associates 2006 - 2009
BankAtlantic 2003 - 2005
Skills
Customer Experience, Outsourcing, Employee Benefits, Customer Service, Customer Satisfaction, Data Entry, Phlebotomy, Direct Patient Care
Education
College of Lake County 2008 — 2012
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
National-Louis University 2004 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General
Aon Hewitt April 2000 - Present
Hewitt Associates July 1999 - March 2000
Walgreens April 1998 - July 1999
Walgreens July 1989 - March 1998
U.S. Army December 1984 - July 1989
Skills
Version Control Systems..., Version Control Systems..., Unix, Kornshell Scripting
Education
College of Lake County 1990 — 1995
College of Lake completed 31 credits in Information Technology degree curriculum., Information Technology