Experience
Anaplan  November 2014 - Present
ServiceNow - The Enterprise IT Cloud Company   August 2013 - November 2014
Adaptive Planning  June 2012 - September 2012
Infosys  September 2008 - June 2010

Skills
MySQL, PHP, JSP, HTML, Objective-C, C++, C, Java, Software Engineering, Web Applications, Distributed Systems, Python, Test Automation, JavaScript, Eclipse, Linux, Software Development, Web Services, Unix, Algorithms, Scala, Operating Systems, Tomcat, Data Structures, jQuery, Integration, Shell Scripting, JSON, Servlets, Perl, Android, XML, Core Java, AJAX, REST, JUnit, Object Oriented Design

Education
Santa Clara University   2011 — 2013
Master of Science (M.S.), Computer Science & Engineering

Pune Institute of Computer Technology   2004 — 2008
Bachelor of Engineering, Computer Engineering

Experience
ServiceNow - The Enterprise IT Cloud Company   June 2014 - Present
Dell Software/Quest Software   May 2010 - June 2014
Quest Software  September 2007 - May 2010
Quest Software  November 1999 - September 2007
Vitek Distribution/SED/Globelle/GBC   June 1987 - November 1999

Skills
Channel Partners, Management, Enterprise Software, Sales, SaaS, Channel Sales, Channel Programs, Channel Partner..., Channel Partner..., Partnership Marketing, Business Planning, Software Industry, Sales Process, Go-to-market Strategy, Professional Services, Salesforce.com, Solution Selling, Cloud Computing

Education
Rhode Island College

Experience
ServiceNow - The Enterprise IT Cloud Company   September 2013 - Present
University of Minnesota  August 2011 - August 2013
University of Minnesota  August 2011 - August 2013
CommVault  May 2012 - August 2012
CommVault  July 2009 - July 2011
Yahoo!  December 2008 - June 2009

Skills
C++, C, Java, JavaScript, HTML, PHP, GWT, Ext JS, Eclipse, CVS, JSF, XHTML, Solr, Mahout, AJAX, JSP, Velocity Templates, Windows, Programming, Spring, Web Applications, Software Development

Education
University of Minnesota-Duluth   2011 — 2013
Masters, Computer Science

Osmania University   2005 — 2009
Bachelor of Engineering, Computer Science

Experience
ServiceNow - The Enterprise IT Cloud Company   March 2014 - June 2015
Bank of America / Merrill Lynch  May 2008 - February 2014
Marsh & McLennan Companies, Inc.   May 2007 - March 2008
BNP Paribas  June 2006 - May 2007
Cap Gemini / Ernst & Young   1997 - 2005

Skills
Middle Market, Wealth Management, Capital Markets, Investment Banking, Fixed Income, Loan Origination, Portfolio Management, Debt, Structured Finance, Equities, Financial Structuring, Project Management, Governance, Vendor Management, Financial Services, Business Analysis, SDLC, Business Transformation, Management, PMO, Consulting, PMP, Leadership, Risk Management, IT Strategy, Program Management, Strategy, Change Management, Project Portfolio..., Process Improvement

Education
Montclair State University   1988 — 1990

Experience
ServiceNow - The Enterprise Cloud Company  January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   March 2014 - January 2015
ServiceNow - The Enterprise IT Cloud Company   July 2013 - March 2014
ServiceNow  November 2012 - July 2013
PCL Constructors Inc.  February 2008 - November 2012
Castrol Raceway   March 2007 - February 2008
PCL Construction  May 2006 - March 2007
Best Buy  October 2004 - April 2006

Skills
ServiceNow, Project Management, Team Building, Customer Relations, Business Process..., IT Service Management, ITIL, Change Management, IT Operations, Problem Solving, Requirements Analysis, Active Directory, Service-Now, Incident Management, Service Management, Service Desk, Business Analysis, Integration, IT Strategy, Process Improvement, Problem Management, Service Delivery, Leadership, Team Leadership, Business Process, Requirements Gathering, Software Project..., Agile Methodologies, ITIL Certified, Management, SaaS, Disaster Recovery, Information Technology, Customer Service, PMP, Configuration Management, SharePoint

Education
Northern Alberta Institute of Technology   2004 — 2006
Bachelors of Information Systems Technology, Network Management Major

Selkirk College   2002 — 2004
Computer Information Systems Diploma, Computer Science

Experience
ServiceNow - The Enterprise IT Cloud Company   September 2013 - Present
Symantec Corporation  January 2011 - September 2013
Fujitsu America  January 2009 - December 2010
Symantec  August 2007 - January 2009
Symantec  March 2006 - August 2007
Symantec  February 2005 - March 2006
Symantec  January 2002 - February 2005
World Commerce Online, Inc.   July 1999 - 2001
AT&T  June 1997 - July 1999
AT&T  February 1995 - June 1997

Skills
Strategic Partnerships, Enterprise Software, Leadership, Cross-functional Team..., Strategy, Change Management, CRM, Cloud Computing, Business Intelligence, Management, Strategic Planning, Business Analytics, Salesforce.com, Product Management, Six Sigma, Program Management, Start-ups, Mergers, Vendor Management, Integration, E-commerce, Consulting, Professional Services, SaaS, Executive Management, Managed Services, Business Planning, Business Process

Education
Rollins College - Crummer Graduate School of Business   1992 — 1994
MBA, Management

Indiana University Bloomington   1989 — 1992

Experience
Gigamon  June 2015 - August 2015
ServiceNow - The Enterprise IT Cloud Company   June 2014 - September 2014
Pizza Antica  June 2013 - September 2013

Education
University of California, San Diego   2012 — 2016
Bachelor of Arts (B.A.), Communication

John Cabot University   2015 — 2015

Leigh High School   2008 — 2012

Experience
ServiceNow - The Enterprise IT Cloud Company   March 2014 - Present
ServiceNow - The Enterprise IT Cloud Company   June 2013 - March 2014
San Diego State University  January 2013 - May 2013

Skills
C, C++, Java, HTML, JavaScript, SQL, XML, Matlab, PL/SQL, CSS, JUnit, Selenium Testing

Education
San Diego State University-California State University   2012 — 2014
Master of Science (M.S.), Computer Science

Jawaharlal Nehru Technological University   2008 — 2012
Bachelor of Technology (B.Tech.), Information Technology

Experience
ServiceNow - The Enterprise IT Cloud Company   October 2014 - Present
ServiceNow - The Enterprise IT Cloud Company   December 2013 - September 2014
FrontRange  March 2013 - December 2013
FrontRange Solutions  2005 - March 2013

Skills
IT Service Management, Software Project..., ITIL, SaaS, Enterprise Software, Service Management, Business Analysis, Business Process, Service Delivery, Pre-sales, IT Management, IT Strategy, Requirements Analysis, Process Improvement, Professional Services, Project Management, Project Delivery, Business Process..., Team Leadership, Software Implementation, Service Desk, Software Documentation, Incident Management, Change Management, Cross-functional Team..., Resource Management, Project Planning, Requirements Gathering, Management, Customer Satisfaction, Consulting, Program Management, CRM, Marketing Strategy, Customer Retention, Operations Management, Strategic Planning, Business Intelligence, Product Management, Project Portfolio..., Cloud Computing, Integration, PMP, Vendor Management, Leadership, SDLC, Solution Architecture, Outsourcing, Sales Operations, Sales & Marketing...

Education
Keller Graduate School of Management of DeVry University   2005 — 2010
Master of Business Administration (MBA), Marketing/Public Relations

Keller Graduate School of Management of DeVry University   2002 — 2010
Master of Arts (M.A.), Finance and Accounting

Western Illinois University   1981 — 1985
Bachelor of Science (BSc), Manufacturing Engineering

Experience
ServiceNow – The Enterprise Cloud Company  February 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   July 2013 - February 2015
ServiceNow - The Enterprise IT Cloud Company   April 2013 - July 2013
SeekTech  February 2012 - April 2013
Best Buy  September 2008 - February 2012

Skills
Software Engineering, JavaScript, AngularJS, CSS, C#, MySQL, Web Applications, UCCE, Agile Methodologies, Programming, PHP, Linux, C++, C, ASP.NET MVC, jQuery, HTML, Visual Studio, HTML 5, Eclipse, Mobile Applications, Unix, Windows, Mac OS X, iPhone, ASP.NET, MVC, AJAX, Web Development, SQL, Software Development, Computer Science, Microsoft SQL Server, Algorithms, Microsoft Office, .NET, OOP, Software Design, Scala, Java, Git, REST

Education
University of California, San Diego   2010 — 2013
Bachelor of Science (BS), Computer Science

Grossmont College   2008 — 2010
Associate's degree, Transfer Studies

Experience
ServiceNow - The Enterprise IT Cloud Company   March 2014 - Present
BMC Software  September 2011 - Present
BMC Software  2003 - December 2012
Remedy Corporation  January 1998 - 2001
Inovis (Formerly Harbinger, Acquired by Peregrine)   January 1996 - December 2000

Skills
SaaS

Education
Georgia Southern University
Bachelor's degree

Experience
ServiceNow - The Enterprise IT Cloud Company   April 2014 - Present
Websense  July 2012 - April 2014
CAS Severn, Inc  June 2011 - July 2012
Charm City Concierge  January 2009 - May 2009
Merrill Lynch  September 2008 - December 2008
Distinctive Marketing Solutions, Inc   May 2007 - September 2007

Skills
Photoshop, Illustrator, Excel, PowerPoint, Access, Outlook, Word, Morningstar, Salesforce.com, Lotus Notes, IBM, HP, VMware, Invoicing, Purchasing, Microsoft Excel, Sales Operations, Sales, Marketing, Marketing Strategy, Microsoft Word, Event Planning, Account Management, Strategic Planning

Education
Loyola College in Maryland   2005 — 2009
Bachelor of Business Administration (BBA), Marketing

Loyola University Maryland   2005 — 2009
BBA, Marketing

Experience
ServiceNow - The Enterprise IT Cloud Company   April 2014 - Present
Oracle  June 2012 - April 2014
Oracle  March 2011 - June 2012
DLT Solutions  January 2010 - March 2011

Skills
Solution Selling

Education
Radford University - College of Business and Economics   2005 — 2009
Bachelor of Business Administration (B.B.A.), Marketing

Experience
SyllogisTeks  January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   November 2012 - August 2014
Ascension Health  January 2008 - August 2012

Skills
Vendor Management, Process Improvement, IT Service Management, Incident Management, Change Management, Project Management, Process Engineering, ITIL, IT Strategy, Disaster Recovery, Release Management, Service-Now, SDLC, Business Analysis, Integration, Management, PMP, Strategy, IT Management, Software Documentation, Team Leadership, Outsourcing, Program Management, Business Intelligence, System Deployment, Project Portfolio..., Enterprise Architecture, PMO, Leadership

Education
Missouri State University   1988 — 1992
BS, Psychology

Experience
ServiceNow - The Enterprise IT Cloud Company   February 2014 - Present
Goldman Sachs  February 2011 - February 2014
Texas A&M University  February 2010 - December 2010
Bayser Consulting  September 2009 - December 2009
Texas A&M University College Station  February 2009 - August 2009

Skills
C++, Perl, C, Java, C#, Linux, Python, JavaScript, Microsoft SQL Server, XML, PL/SQL, ASP.NET, HTML, Databases, CSS, Operating Systems, Scripting, Windows, Access, Software Engineering

Education
Texas A&M University   2008 — 2010
Master of Science, Computer Science and Engineering

National Institute of Technology Warangal   2004 — 2008
Bachelor of Technology, Computer Science and Engineering

Experience
ServiceNow - The Enterprise IT Cloud Company   April 2014 - Present
Ashford University  July 2012 - April 2014
Victory University  September 2011 - August 2012
Ashford University  August 2008 - August 2011

Skills
Management, Leadership, Staff Development, Training, Customer Retention, Sales, Marketing Strategy, SaaS, Leadership Development, Strategic Planning, Lead Generation, Process Improvement, Recruiting, Team Leadership, Sales Management, ITIL Service Strategy, PaaS, ITSMF, Project Management, SME sector

Education
National University

University of Phoenix
BSB IS, Information Systems

Experience
ServiceNow - The Enterprise IT Cloud Company   October 2012 - Present
Global Scholar Inc.   May 2010 - Present
Global Scholar  October 2007 - May 2010
iLink Systems, Inc   October 2007 - May 2008
Microsoft  January 2007 - October 2007
InfoExperts  January 2007 - October 2007
Ace Infoway Pvt. Ltd.   June 2006 - November 2006
Shivam Infonet Pvt Ltd   March 2004 - April 2006

Skills
C#, WCF, Visual Studio, XML, SQL Server, Data Structures, Algorithms, ASP.NET, ASP.NET MVC, ASP.NET AJAX, jQuery, Web Applications, B2B eCommerce, B2C, Distributed Systems, SSRS, UML, Visio, Operating Systems, Caching, Payment Gateways, Shopping Carts, C, C++, JavaScript, SDLC, LINQ, Shopping Cart, Web Services, Microsoft SQL Server, Databases, CSS, .NET, MySQL, B2B

Education
North Maharashtra University   1999 — 2003
Bachelor of Engineering (B.E.), Computer Engineering

C.U.Shah Higher Secondary School   1997 — 1999
HighSchool Diploma, Science

Experience
ServiceNow - The Enterprise IT Cloud Company   September 2014 - Present
Merrimack College  September 2014 - Present
Acquia  June 2013 - September 2014
F.H. Cann & Associates   May 2012 - November 2012
Cynosure, Inc.   June 2011 - August 2011
Vector Marketing  January 2009 - January 2010

Skills
Sales, Salesforce.com, Customer Service, Qualifying Prospects, Cloud Computing, Telephone Skills, Enterprise Software, Lead Generation, Photoshop, Marketing Research, SaaS, Data Entry, Microsoft Excel, Cold Calling, Sales Process, CRM, Marketing, E-commerce, Communication Skills, PowerPoint, Solution Selling, Web Content Management, Drupal, Web Analytics, Pipeline Development, Cold Calling Experience, Phone Skills, Microsoft Technologies, Digital Media, Web Animation, Time Management, Social Networking, Professional Services, SEO, Start-ups, Sales Commissions, Business to consumer..., Conflict Resolution, XP/Vista/7, Direct Sales, B2B, IT Service Management, Service Management

Education
Merrimack College   2009 — 2013
Bachelor's degree, Business Administration and Management, General

New Hampton School   2007 — 2009

Experience
ServiceNow - The Enterprise IT Cloud Company   October 2014 - Present
FuzeBox, Inc.   October 2012 - October 2014
Espial  June 2012 - October 2012
Minerva Networks  May 2011 - June 2012

Skills
Unix, TCP/IP, Linux, Operating Systems, Perl, Technical Support, IPTV, Apache, Shell Scripting, VMware, VoIP, MySQL, Red Hat Linux, Telecommunications, SQL, C, Integration, Customer Support, User Acceptance Testing, Escalations Management, Ubuntu, Unified Communications, System Administration, LDAP

Education
University of Houston-Clear Lake   2008 — 2010
Master's degree, Computer Science

Jawaharlal Nehru Technological University   2004 — 2008
Bachelor of Technology (BTech), Computer Science

Experience
ServiceNow - The Enterprise IT Cloud Company   March 2014 - Present
emc  April 2001 - March 2014
ADP  1998 - 2001

Skills
Solution Selling, SaaS, Cloud Computing

Education
Lynchburg College   1991 — 1995
BA, Marketing

Experience
ServiceNow - The Enterprise IT Cloud Company   February 2014 - Present
Ken Leiner Associates  February 2013 - February 2014
Data Domain  February 2012 - February 2013
CA Technologies  April 2009 - January 2011
Hewlett-Packard  November 2007 - March 2009
The Dhillon Group   2005 - 2007
CA Technologies  November 1999 - September 2005
T. Rowe Price  1999 - 2004
T. Rowe Price  1999 - 2004
T. Rowe Price  1999 - 2004

Skills
Executive Recruitment..., Sales, Selling, Microsoft SQL Server, Recruiting, DoD, Windows Server, Java, Enterprise Software, SQL, Active Directory, Strategic Partnerships, Professional Services, Program Management, Security, Start-ups, Executive Management, Strategy, CRM, Cloud Computing, Business Development, Business Alliances, Channel Partners, Pre-sales, Solution Selling, Data Center, SaaS, Software Industry, Salesforce.com, Go-to-market Strategy, Sales Process, Virtualization, Sales Enablement, Partner Management, Managed Services, Business Intelligence, Direct Sales, Networking, Storage, Integration, Lead Generation, Storage Solutions, Demand Generation, Disaster Recovery

Education
Loyola College in Maryland
Master's of Science in Finance, Finance

Experience
ServiceNow – The Enterprise Cloud Company  September 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   November 2013 - September 2015
Discover  February 2007 - November 2013
T6 Broadband   2003 - 2007

Skills
Linux, Integration, IT Service Management, Service-Now, Enterprise Software, Web Services, JavaScript, MySQL, Apache, System Administration, SOAP, Troubleshooting, Java, ITIL, Oracle, Networking, Incident Management, Web Development, ColdFusion, Windows, Unix, Perl, PostgreSQL, IIS, Python, HP Connect-It, Mobile Software, C#, Servers, Shell Scripting, Technical Support, Django, Struts, Process Automation, VMware, SSH, VirtualBox, Amazon Web Services..., HP Service Manager, Amazon Web Services, DDMI, HP uCMDB, Linux Kernel, Linux Firewalls, iSCSI, Mobile Applications, HP Asset Manager, REST, ServiceWatch, Databases

Education
University of Illinois Springfield

Penn State University

Experience
ServiceNow - The Enterprise IT Cloud Company   June 2013 - Present
ServiceNow  February 2012 - May 2013
Casne Engineering  February 2010 - February 2012
Microsoft  October 2008 - May 2009
Microsoft  September 2004 - October 2008
Microsoft  April 2000 - March 2005
Microsoft  September 1999 - April 2000
Microsoft  January 1999 - September 1999

Skills
Siemens WinPM, ION EEM, ITIL, OSIsoft, Vendor Management, Process Improvement, Process Development, Data Center, Data Center Architecture, Data Center Relocation, System Integrators, Data Analysis, Capacity Planning, Contract Negotiation, Contract Management, SharePoint, Database Design, SQL, SaaS, Management, Managed Services, IIS, Project Management, Integration, Infrastructure, Process Simulation, Visio, Program Management, System Administration, IT Operations, Cloud Computing, Enterprise Software

Education
Washington State University   1992 — 1995
BS, Chemical Engineering

Oregon State University   1989 — 1991
Chemical Engineering

Experience
ServiceNow - The Enterprise IT Cloud Company   July 2013 - Present
Service-now.com  October 2011 - Present
Ceridian  January 2009 - September 2011
Ceridian  November 2007 - December 2008
Comprehensive Consulting Group   July 2006 - October 2007
Ceridian  September 2004 - July 2006
Ceridian  September 2001 - September 2004
Ceridian  October 1999 - September 2001
Ceridian  September 1997 - October 1999
Ultimate Software  August 1995 - September 1997

Skills
SaaS, Sales Process, Business Development, Relationship Management, Account Management, Negotiation, Strategic Partnerships

Education
New York Institute of Technology-Old Westbury   1988 — 1991
Bachelor of Science (BS), Marketing

State University of New York College at Plattsburgh   1987 — 1988

Kent School   1986 — 1987

Trinity Pawling   1985 — 1986

Friends Academy

Friends Academy

Experience
ServiceNow - The Enterprise IT Cloud Company   May 2014 - Present
Northeastern University  September 2011 - December 2013
Reit Management & Research, LLC   May 2013 - August 2013
IntraLinks  June 2012 - December 2012
DAKSH FOUNDATION   December 2010 - June 2011

Skills
Computer Forensics, Computer Security, Network Security, Splunk, Metasploit, Dynatrace, Backtrack, Wireshark, Ubuntu, FTK, Sleuthkit, ProDiscover, AccessData, Nessus, Nmap, TCP/IP, Perl, SQL Injection, DBMS, PostgreSQL, Networking, C++, Linux

Education
Northeastern University   2011 — 2013
Master of Science (M.S.)

Padmashree Dr D. Y. Patil Vidyapeeth   2007 — 2011
Bachelor of Technology (B.Tech.)

St. Xavier's College   2009 — 2010
Diploma

Experience
ServiceNow - The Enterprise IT Cloud Company   September 2014 - Present
Chevron- Energy Technology Company  March 2014 - August 2014

Skills
Data Analysis, Microsoft Excel, Tableau, ServiceNow, User Acceptance Testing, Google Analytics, Adobe Analytics, Corporate Blogging, Project Planning, Spotfire, Project Management, SaaS, Research, Teamwork, Windows, Access, Budgets, Microsoft Word, PowerPoint, Presentations

Education
Louisiana State University   2010 — 2013
Bachelor's Degree, Management- Entrepreneurship

Experience
ServiceNow - The Enterprise IT Cloud Company   September 2014 - Present
Borland Software  July 2009 - March 2014
Borland Software  October 2005 - July 2009
Compuware  February 2003 - October 2005
Compuware  1998 - February 2003
Compuware  1997 - 1998
ICN Networks   January 1996 - October 1997
DSH   1993 - 1996

Skills
Enterprise Software, Pre-sales, Strategy, Agile Methodologies, Cloud Computing, Program Management, Integration, Product Management, Solution Selling, Team Leadership, CRM, SDLC, Sales Process, Process Improvement, Scrum, Software Project..., Go-to-market Strategy, Team Building

Education
George Mason University
Bachelor of Science

Experience
ServiceNow - The Enterprise IT Cloud Company   October 2014 - Present
Direclogix Corp   November 2011 - October 2014
Microsoft  November 2005 - November 2011
Microsoft  2005 - 2009
Hewlett-Packard  1999 - 2005
Compaq  1999 - 2005
MicroAge  1995 - 1997
NCR Corporation  1990 - 1995

Skills
Oracle Enterprise..., Cloud Computing, Enterprise Software, Solution Selling, SaaS, Professional Services, Virtualization, Channel Partners, Data Center, Managed Services, Strategic Partnerships, Business Alliances, Direct Sales, Storage

Education
Florida State University - College of Business   1988 — 1990

Bishop Verot Alum

Bishop Verot Alum

Experience
ServiceNow - The Enterprise IT Cloud Company   June 2013 - Present
TransCore  October 2009 - Present
Home2Office   June 1998 - October 2009
United States Marine Corps  June 1992 - March 1998

Skills
Information Technology, Internet Security, Information Security, Windows Server, Server Administration, Cisco IOS, Microsoft Technologies, Datacenter..., Hyper-V, Network Design

Education
National University   2002 — 2007
Bachelor of Science (B.S.), Information Technology

University of San Diego High School   1987 — 1991

Experience
RGP  May 2015 - Present
CBIZ  January 2014 - April 2015
ServiceNow - The Enterprise IT Cloud Company   April 2013 - January 2014
Vericrest Financial, Inc.   April 2011 - April 2013
LPL Financial  October 2010 - December 2010
Keihin North America, Inc  July 2007 - April 2010
Crowe Horwath LLP  February 2005 - June 2007
Anthem, Inc.   September 1997 - January 2005

Skills
Internal Audit, Auditing, Sarbanes-Oxley, Internal Controls, Risk Management, Risk Assessment, Financial Analysis, Financial Services, Enterprise Risk..., Analysis, SOX 404, Financial Risk, Mortgage Servicing, Operational Risk..., Operational Control, Segregation of Duties, Financial Audits, Regulatory Audits, Metrics, Forecasting, Internal Investigations, Complaint Investigations, Performance Engineering, Manufacturing, Agriculture, Real Estate, Public Sector, Private Sector, Customer Service, Royalties, Drafting Policies, Financial Policies &..., Not for Profit, IT Audit, J-SOX, Glovia, LPS, SharePoint, Compliance, Entity Level Controls, Corporate Re-Structuring, Policies & Procedures, Fiserv, Workday, SAP, SOX Implementation, COSO 2013, Oracle, PeopleSoft, EOne

Education
Indiana State University   1992 — 1996
Bachelor of Arts (B.A.)

Experience
ServiceNow - The Enterprise IT Cloud Company   April 2014 - Present
Oracle  February 2012 - April 2014
Levi Strauss & Co.   April 2010 - February 2012
PricewaterhouseCoopers  December 2006 - April 2010

Skills
CISA, Sarbanes-Oxley Act, Internal Controls, Internal Audit, Auditing, Business Process, SAS70, Risk Assessment, Sarbanes-Oxley, SAP, IT Audit, Enterprise Risk..., Financial Reporting, Process Improvement

Education
Indiana University - Kelley School of Business   2005 — 2007
Master of Science, Management Information Systems

University of International Business and Economics   2001 — 2005
BS, E-Commerce

Experience
ServiceNow - The Enterprise IT Cloud Company   September 2013 - Present
VMware , Inc   May 2006 - April 2013
SUN Microsystems  June 2005 - May 2006
StorageTek Corporation  January 2002 - August 2005
EMC Corporation  October 2000 - June 2002
Sprint Enterprise Network Services  1999 - 2000
CGN & Associates  January 1996 - May 1999

Skills
Data Center, Cloud Computing, Disaster Recovery, Virtualization, Enterprise Software, VMware, ITIL, Vendor Management, Professional Services, Integration, Cross-functional Team..., Storage, Pre-sales, Program Management, Solution Architecture, Enterprise Architecture, IT Management, Project Management, Requirements Analysis, Security, Solaris, Business Continuity, Storage Area Networks, PMO, Strategy, System Deployment, Software Documentation, Information Technology, Process Improvement, Consulting, PMP, IT Service Management, Management, Infrastructure, Networking, SaaS, Project Portfolio..., Solution Design, IT Strategy, IT Operations, SDLC, Leadership, Resource Management, Service Management, Business Intelligence, Team Leadership, Business Analysis, IT Outsourcing, Software Project...

Education
The George Washington University   2000 — 2002
Master's Cert, IT - Project Management

Portland State University   1992 — 1994
M.S., Computer Engineering

Karunya Institute of Technology   1987 — 1993
B.S., Electronics & Comm Engineering

St Joseph's College, Trichy   1983 — 1986
B.S, Computer Science

Experience
Okta, Inc.   July 2015 - Present
Centrify Corporation  June 2014 - July 2015
ServiceNow - The Enterprise IT Cloud Company   September 2013 - June 2014
SRI International  March 2013 - August 2013
YMCA of San Francisco  March 2011 - March 2013
Sheet Music Plus  November 2011 - January 2013
Lighthouse Information Systems   May 2009 - November 2011
ePC Computer Solutions   April 2008 - April 2009
Virtual Pigeon   December 2005 - December 2008
Eureka Union School District  September 2006 - March 2008

Skills
System Administration, Windows Server, Mac, Linux, Windows, OS X, Windows 7, Microsoft Office, Active Directory, Servers, Networking, Technical Support, XP, Windows XP, Software Documentation, ITIL

Education
American River College   2007 — 2007
Assistant Teacher Certificate, Early Childhood Education

Heald College   2001 — 2003
Associates in Applied Science, Computer Technology

Oak Ridge High School   1999 — 2003

Experience
ServiceNow - The Enterprise IT Cloud Company   September 2013 - Present
Aruba Networks  August 2012 - Present
NetLine Corporation  March 2010 - February 2012
Halliburton  September 2008 - November 2009
Shenyin & Wanguo Securities Co. Ltd.   July 2001 - March 2005

Skills
Accounting, Financial Analysis, Accounts Payable, Accounts Receivable, Variance Analysis, Account Reconciliation, Month End Close

Education
The University of Texas at Austin   2007 — 2008
MPA, Master in Professional Accounting

Fudan University   1997 — 2001
Bachelor, Economics

Experience
ServiceNow - The Enterprise IT Cloud Company   June 2014 - Present
Radio Javan   March 2004 - Present
Computer Sciences Corporation (CSC) North American Public Sector (NPS)   April 2013 - June 2014
Computer Sciences Corporation (CSC) PBGC ITIO Account   June 2010 - March 2013
Computer Sciences Corporation (CSC) PBGC ITIO Account   March 2008 - June 2010
CEXEC, Inc.   May 2006 - March 2008
MHM Services, Inc.   November 2005 - May 2006
The Washington Post  December 2003 - November 2005
The Washington Post  December 2002 - December 2003
Fairfax County Office of Partnerships   August 2000 - December 2002

Skills
ITIL, IT Service Management, Incident Management, Citrix, Active Directory, Servers, SAN, Program Management, Disaster Recovery, Storage, Storage Area Networks, Change Management, HP uCMDB, HP Service Manager, Service Delivery..., HP Business..., IT Asset Management, Service Level Management, Service Catalog, Hitachi SAN, Netbackup, Windows Server, Operations Management, System Administration, Switches, Integration, Software Documentation, IT Operations, ITIL Certified, Operating Systems, IT Management, Virtualization, Solution Architecture, Service Delivery, Infrastructure, HP, Microsoft Exchange, Transition Management, Network Administration

Education
George Mason University   2010 — 2013
Master of Science (MS), Applied Information Technology

George Mason University   2003 — 2009
Bachelor's degree, Information Technology

Chantilly Academy   1999 — 2001
MCSE, CCNA Curriculum, Information Technology

Experience
EMC  July 2014 - Present
ServiceNow - The Enterprise IT Cloud Company   July 2013 - March 2014
Leapforce  2012 - 2012
EQQUS Technologies   2006 - 2010

Skills
Executive Support, Executive Calendar..., High Level Of..., Travel Arrangements, Office Administration, Event Planning, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Concur, Account Reconciliation, Vendor Management, Multi Tasking, Visio, Administrative..., Self-management, Customer Service, Organization Skills, Leadership, Microsoft Office

Education
Mykut Real Estate School
Real Estate Appraiser

Pima Medical Institute-Seattle
Pharmacy Technician

Experience
ServiceNow - The Enterprise IT Cloud Company   July 2014 - Present
ServiceNow - The Enterprise IT Cloud Company   April 2014 - June 2014
ServiceNow  September 2012 - March 2014
LogMeIn  July 2011 - September 2012
Direct Partners  July 2010 - January 2011
The UPS Store  July 2009 - January 2010
Caliper Life Science   May 2008 - September 2008

Skills
Salesforce.com, Lead Generation, Email Marketing, Account Management, SaaS, Sales, Marketing Strategy, Cold Calling, Enterprise Software, New Business Development, Sales Prospecting

Education
Northeastern University   2008 — 2011
Bachelor of Science Degree, Business Administration2011

Hopkinton High School

Pace University - Lubin School of Business

Experience
Integrated Solutions Management, Inc. (ISM)   July 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   February 2014 - July 2015
ServiceNow  January 2008 - February 2014
Gemological Institute of America  February 2000 - November 2007
World Wide Implementations   August 1997 - January 2000

Skills
Business Strategy, Solution Architecture, DHCP, IT Transformation, Testing, ITIL, Service-Now, Incident Management, IT Service Management, CMDB, Change Management, Cloud Computing, Configuration Management, Enterprise Software, IT Management, IT Operations, Integration, Managed Services, Problem Management, Professional Services, Program Management, SaaS, Strategy, Service Management, Training, IT Strategy, Management, Enterprise Architecture, Information Technology, Consulting, Data Center

Education
Gemological Institute of America   2005 — 2006
AJP, DG, Gemology

MCAGCS   1985 — 1986
Communications Electronics

Experience
ServiceNow - The Enterprise IT Cloud Company   December 2014 - Present
Fruition Partners  August 2011 - November 2014
SunGard Higher Education  January 2009 - September 2011
Unisys  June 2008 - January 2009
Anexinet  March 2007 - June 2008
Unisys  2001 - 2007
SCT  1995 - 2001

Skills
Vendor Management, ITIL v3 Foundations..., Project Management, Enterprise Portals, SharePoint, Knowledge Management, IT Service Management, Business Analysis, UML, Microsoft Office, Virtual Collaboration, ITIL, SDLC, Management Consulting, Enterprise Architecture, System Deployment, Enterprise Software, IT Management, Outsourcing, Change Management, Software Documentation, Software Project..., Requirements Gathering, Visio, Agile Project Management, Governance, Solution Architecture, Release Management, Service Delivery, Professional Services, Incident Management, Integration, Requirements Analysis, IT Strategy, Managed Services, Management, Cloud Computing, Software Development, Pre-sales, Business Process, Leadership, SaaS, Process Improvement, Disaster Recovery, Testing, Strategy, MS Project, Project Portfolio..., PMP, Architectures

Education
Nicholls State University   1991 — 1995
BS, Computer Science; BA, General Studies

Experience
ServiceNow - The Enterprise IT Cloud Company   October 2014 - Present
ServiceNow  January 2013 - October 2014
ServiceNow  September 2012 - December 2012
Doyenz  April 2012 - July 2012
Clingman Engineering Systems   January 2010 - April 2012
Highline Community College  2011 - 2012
Steadfast Solutions   April 2010 - April 2011
EMAG Technologies  August 2009 - October 2009
Impact Concessions inc   September 2007 - September 2007
Wal-Mart  August 2004 - November 2005

Skills
Programming, Java, C++, C#, Microsoft Office, MySQL, Government, Computer Security, Engineering, Computer Hardware, Retail, Customer Service, Windows, Team Leadership, Inventory Management, Linux, Software Development, Cloud Computing, Systems Engineering, SQL, Perl, Storage, Software Design, Software Engineering, Eclipse, C, VMware ESX, Distributed Systems, HTML, Shell Scripting, Agile Methodologies, Unix, Bash, Object Oriented Design, Web Services, REST, System Architecture, Python, Integration, TCP/IP, Scrum, JavaScript

Education
University of Washington   2007 — 2009
BS, Computer Engineering

Green River Community College   2004 — 2007
AA, Computer Engineering

Pierce County Community College   2002 — 2004
prerequisites

Experience
ServiceNow - The Enterprise IT Cloud Company   November 2014 - Present
Audatex, a Solera company  September 2010 - Present
Audatex (formerly ADP)   June 2006 - May 2008
ADP Inc.  September 2000 - May 2006
Agilent Technologies  October 1997 - September 2000
Hewlett-Packard  October 1997 - June 1999

Skills
Quality Assurance, Databases, XML, Oracle, Requirements Analysis, Testing, Software Documentation, Java, Visual Basic, Data Warehousing, Troubleshooting, JavaScript, Management, Product Development, Programming, Agile Methodologies, Technical Support, Scrum, Test Automation, Software Quality..., Test Planning

Education
San Jose State University   1995 — 1997
B.S., Management Information Systems

Gujarat University   1981 — 1984
B.S., Management/Acctg.

Experience
ServiceNow - The Enterprise IT Cloud Company   January 2014 - Present
CA Technologies  January 2006 - December 2013
CA Technologies  January 2005 - December 2005
CA Technologies  June 2004 - January 2005
CA Technologies  June 2003 - June 2004
Metris Companies  2002 - 2003
Green Tree / Conseco   2001 - 2003
ConsecoFinance, e-Commerce   1998 - 2003
Pimo Group   January 1995 - August 1998

Skills
Process Engineering, Management Consulting, Cloud Computing, Project Portfolio..., Business Development, Team Building, Leadership, Professional Services, Business Analysis, Program Management, Vendor Management, Process Improvement, Cross-functional Team..., IT Strategy, Six Sigma, Business Intelligence, Business Process..., Fluent in Arabic...., Virtualization, Enterprise Software, Pre-sales, Solution Selling, Solution Architecture, Sales Operations, Mainframe, Managed Services, Global Delivery, Salesforce.com, E-commerce, Enterprise Architecture, Team Leadership, SaaS, Integration, CRM, Executive Management, IT Service Management, Sales, Business Process, Outsourcing, Product Management, PMP, IT Management, Software Project...

Education
University of Minnesota-Twin Cities   1999 — 2001
MBA, IT, ECommerce

Minnesota State University, Moorhead   1989 — 1993
BS, Marketing

Experience
ServiceNow - The Enterprise IT Cloud Company   November 2013 - Present
Microsoft  November 2012 - 2013
Microsoft, Hyderabad, India   January 2010 - November 2012
Mobile Services at Microsoft   February 2007 - January 2010
Windows Core OS group   May 2001 - February 2007
Tata Consultancy Services  1994 - 2001

Skills
Program Management, Software Project..., Cloud Computing, People Management, Product Strategy, Scrum, Software Design, Software Development, Release Management, Product Planning, Microsoft CRM, Online Services, Agile Methodologies, Business Intelligence, Visualizations, Social CRM, Customer Service, Unix Shell Scripting, C++, C#, Microsoft SQL Server, Sybase, Oracle SQL, PowerBuilder, Perl Script, Mobile Technology, Mobile Payments, Management, Product Management, Mobile Applications, CRM, Enterprise Architecture, Web Services, Distributed Systems, Strategy, Scalability, .NET, SOA, SDLC, Agile Project Management, SaaS, Enterprise Software, Leadership, Software Engineering

Education
Indian Institute of Technology, Bombay   1992 — 1994
M. Tech, Electrical and Electronics Engineering

M.I. E. T. Gondia   1988 — 1992
B. Tech., Electronics and Communication

Experience
ServiceNow - The Enterprise IT Cloud Company   July 2013 - Present
SunGard Availability Services  August 2011 - July 2013
Minnesota High Tech Association  January 2012 - January 2013
Verizon Wireless  September 2008 - August 2011
Verizon Wireless  September 1999 - September 2008

Education
Minnesota State University, Mankato   1995 — 1998
BS, Marketing

Winona State University

Experience
ServiceNow - The Enterprise IT Cloud Company   October 2014 - Present

Skills
Product Management, Product Marketing, Cloud Computing, Strategic Partnerships, Start-ups, Strategy, Enterprise Software, Competitive Analysis, Business Development, CRM, Channel, Business Strategy, Storage Solutions, Mobile Devices, Product Launch, Go-to-market Strategy, Integration, Management, SaaS, Multi-channel Marketing, Business Alliances

Education
Massachusetts Institute of Technology - Sloan School of Management
MS

University of Florida
BSEE

University of Miami
MBA

Experience
ServiceNow - The Enterprise IT Cloud Company   June 2014 - Present
Vivit Worldwide  2008 - June 2014
CompuCom  May 2011 - April 2014
Pepperweed   January 2008 - May 2011
Pepperweed Consulting  May 2006 - December 2007
Pepperweed Consulting  1998 - 2006
Anixter  1997 - 1998
General Binding Corporation  1990 - 1997

Skills
IT Service Management, ITIL, Cloud Computing, Enterprise Software, Solution Architecture, SaaS, Enterprise Architecture, Security, Unix, Disaster Recovery, Program Management, Virtualization, VMware, Data Center, Service Management, HP, Integration, Solaris, Professional Services, IT Management, IT Strategy, Perl, Strategy, Information Technology, Infrastructure, Networking, Operating Systems, IT Operations, SQL, Pre-sales

Education
Northern Illinois University   1982 — 1986
Bachelor of Science, Computer Science

Experience
ServiceNow - The Enterprise IT Cloud Company   December 2014 - Present
Reliant Technologies LLC   May 2014 - December 2014
Sera-Brynn.com   June 2013 - April 2014
Booz Allen Hamilton  February 2008 - May 2013
SAIC  July 2005 - February 2008
SFA Inc  December 2003 - July 2005
Red Robin  May 2002 - August 2003
A-1 Relocation   May 2001 - May 2002
Bancard   1993 - 1995

Education
Strayer University   2003 — 2007
BS

Paul Smith's College   1989 — 1991

Experience
ServiceNow - The Enterprise IT Cloud Company   September 2014 - Present
Windward IT Solutions  February 2012 - August 2014
BMC Software  July 2007 - February 2012
RealOps, Inc.   October 2004 - July 2007
Windward Consulting Group  January 2004 - October 2004
Orbium Inc.   December 1997 - October 2004
PricewaterhouseCoopers  2001 - 2001
George Washington University  1998 - 2000

Skills
Customer Education, Object Oriented Design, Application Architecture, Architecture, Software Development, Active DoD Secret...

Education
University of Virginia   1990 — 1992
BSBA, Commerce (MIS and Management)

Longwood University   1989 — 1990

University of Central Florida   1988 — 1989

George Mason University
Physics

Experience
ServiceNow - The Enterprise IT Cloud Company   May 2014 - Present
Service Repair Solutions  March 2006 - May 2012
Pony Lumber   September 2005 - March 2006
Muckleshoot Tribal Headquarters   June 2005 - August 2005
TeleTech  July 1992 - October 2002
Ram Centrifugal Products, Inc.   July 1976 - March 1990

Skills
Payroll, Accounting, Microsoft Excel, Accounts Receivable, Microsoft Office, Oracle, Accounts Payable, MAS500, Mas90, General Office Skills, ADP ezLaborManager, Concur, Internal Controls, System Administration, Invoicing, Management, Managerial Finance, Training, Accruals, Purchasing, Team Building, Mas 90, Microsoft Word, Time Management, Fixed Assets, Inventory Management, Customer Satisfaction, Strategic Planning, Customer Service, Automotive, GAAP, SAP, General Ledger, Consolidation, Account Management, Journal Entries, ADP Payroll, Cost Accounting, Auditing, Human Resources

Education
Grossmont College   1990 — 1992
Calculus, Physics, Spanish, Accounting Principles, Business Math, Statistics.

Lakes High School, Tacoma, WA   1969 — 1973

Experience
ServiceNow - The Enterprise IT Cloud Company   December 2014 - Present
Philips Healthcare - Patient Care and Monitoring Solutions   March 2014 - November 2014
GE Healthcare - Diagnostic Cardiology Systems   June 2010 - January 2014
St. Luke's Episcopal Health System   September 2006 - June 2010
SunGard Data Management Solutions  October 2005 - September 2006
NIC, Inc. - Alabama Interactive   March 2003 - September 2005
Eastman Kodak - Global Applications Manufacturing   November 1999 - December 2001
Canal de Panamá  1994 - 1994

Skills
Integration, HL7, Unix, Healthcare Information..., Perl, SQL, Medical Devices, SDLC, EMR, Project Management, Consulting, Problem Solving, Technology Evangelist, EHR, Solution-Oriented..., Technical Sales..., Oracle

Education
Florida Institute of Technology
Master of Science (MS), Management / Information Systems

Oakwood College
Bachelor of Arts (BA), Mathematics & Computer Science

Panama Canal College
Mathematics

Experience
ServiceNow - The Enterprise IT Cloud Company   October 2014 - Present
Taxback.com  June 2014 - October 2014
Taxback.com  April 2007 - June 2014
Albena AD   July 2006 - November 2006
Espirian EOOD Varna   May 2005 - January 2006

Skills
VoIP, Troubleshooting, MySQL, Windows Server, Active Directory, PostgreSQL, PHP, Network Administration, Linux, Microsoft Exchange, VMware Infrastructure, Microsoft SQL Server, System Administration, SQL, JavaScript, ITIL, DNS management, Windows, LAMP, CSS, VMware, Ubuntu, Apache, IT Service Management, DNS, Cisco Technologies, Routers

Education
Technical University Varna   2004 — 2007
Bachlor of Science, Computer Technology/Computer Systems Technology

Griffith College Dublin   2003 — 2004
1st year, bachelor, Computing Science

Language School "Ivan Vazov"   1998 — 2003
High School, English, Russian

Experience
ServiceNow - The Enterprise IT Cloud Company   February 2012 - Present
Websense  September 2008 - January 2012
Trio Display   May 2004 - August 2008
Wordcraft   September 2001 - April 2003
NMSU Title V   February 2001 - September 2001

Skills
CSS, WordPress, PHP, JavaScript, Databases, HTML, Dreamweaver, AJAX, MySQL, Web Development, SEO, Photoshop, E-commerce, Web Design, Microsoft Office, Microsoft SQL Server, Flash, SQL, Drupal, osCommerce, XML, XHTML, jQuery, HTML5, Windows, Troubleshooting

Education
Dona Ana community college   2001 — 2003
Associates, Digital graphic

New Mexico State University   1995 — 2000
Bachelor of Arts (BA), English

Experience
ServiceNow - The Enterprise IT Cloud Company   November 2014 - Present
ServiceNow  February 2012 - November 2014
Wipro Technologies  May 2009 - February 2012
SANYO ELECTRIC CO., LTD.   June 2006 - May 2007

Skills
Java, C, Programming, English, Chinese, Computer Science, C++, HTML, XML, C#, MySQL, Java Enterprise Edition, Matlab, Software Engineering, Labview, SaaS, .NET, Unix, ITIL, Perl, Linux, Oracle

Education
Georgia Institute of Technology   2000 — 2008
Bachelor of Science, Computer Science

The Hong Kong University of Science and Technology   2003 — 2004
Computer Science

Experience
ServiceNow - The Enterprise IT Cloud Company   March 2014 - Present
NYSE Euronext  January 2013 - March 2014
NYSE Euronext  November 2011 - January 2013
NYSE Euronext  August 2010 - November 2011
NYSE Euronext  June 2004 - August 2010

Skills
Incident Management, ITIL, Market Data, Disaster Recovery, IT Operations, Low Latency, Unix, IT Management, Data Center, Service Desk, BMC Remedy, Unix Shell Scripting, Perl, Integration, Service Management, Electronic Trading, Exchange Connectivity, Sla, Availability, Managed Services, Trading Systems, Solaris, Infrastructure, Change Control, Service Improvement, Java, Salesforce.com, Business Analysis, ITIL Certified, Red Hat Linux, Business Services, Key Performance..., Business Continuity, Remedy, KPI, Perl Scripting, ServiceNow

Education
New York University - Polytechnic School of Engineering   2003 — 2006
Masters, Computer Science

New York University - Polytechnic School of Engineering   1999 — 2003
Bachelor of Science, Computer Science

Experience
ServiceNow - The Enterprise IT Cloud Company   August 2013 - Present
Symantec  July 2012 - July 2013
Complete Genomics Inc.  October 2010 - July 2012
Callidus Software  June 2007 - October 2010
PricewaterhouseCoopers, LLP  January 2005 - June 2007

Skills
Sarbanes-Oxley Act, GAAP, Accounting, Auditing, Revenue Recognition, Finance, Internal Audit

Education
Santa Clara University   2004 — 2004
Certificate of Advanced Accounting Proficiency, Accounting

Loyola Marymount University, College of Business Administration   1999 — 2003
Bachelor of Business Administration (B.B.A.)

Bellarmine College Preparatory   1995 — 1999

Experience
ServiceNow - The Enterprise IT Cloud Company   July 2013 - Present
Zynga  March 2011 - July 2013
Ask.com  February 2007 - April 2011
Icehouse Internet Service   January 1998 - January 2006

Skills
Linux, Python, Java, Scala, Akka, Tomcat, Software Engineering, Data Center, Apache, Big Data, Unix, Web Services, DNS, Scrum, Multithreading, Object Oriented Design, Mule ESB, Spring, Django, PaaS, Continuous Integration, BPMN, JBPM, Unit Testing, Architecture, SOA, Team Leadership, ZeroMQ

Education
Gonzaga University   1993 — 1994
batchlor

Experience
ServiceNow - The Enterprise IT Cloud Company   June 2013 - Present
EMC  November 2010 - June 2013
TELUS Security Solutions  November 2008 - November 2010
Skywire Software - acquired by Oracle Aug. 2008   August 2007 - August 2008
skywire software  2005 - 2008
Whitehill Technologies - acquired by Skywire   August 2005 - August 2007
Zero Knowledge   2004 - 2005

Skills
Channel Sales, Solution Selling, Sales, Sales Management, Professional Services, SaaS, Enterprise Software, Business Alliances, Cloud Computing, Team Leadership, Account Management, Managed Services, New Business Development, Salesforce.com, Business Process

Education
Lake Superior State University   1988 — 1992

Experience
ServiceNow - The Enterprise IT Cloud Company   July 2013 - Present
Independent Consultant--Accounting & FP&A   August 2011 - July 2013
SONY ELECTRONICS, INC.   October 2009 - July 2011
CareFusion  2009 - 2009
Cardinal Health  2008 - 2009
Cardinal Health  2007 - 2008
Cardinal Health  2001 - 2007
Cardinal Health  1997 - 2001
Cardinal Health  1996 - 1997
QUALCOMM, INC  1995 - 1996

Education
Long Island University, C.W. Post Campus
B.A., International Studies

Pace University - Lubin School of Business
M.B.A., Finance

Experience
ServiceNow - The Enterprise IT Cloud Company   April 2012 - Present

Education
Michigan Technological University   2008 — 2012

Experience
ServiceNow – The Enterprise Cloud Company  August 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   September 2014 - August 2015
Cardinal Health  July 2013 - September 2014
Cardinal Health  August 2012 - July 2013
Cardinal Health  November 2010 - August 2012
OhioHealth  November 2000 - September 2010
OhioHealth  November 2000 - August 2010
Nationwide Insurance  2010 - 2010
Prevail Technologies   2008 - 2010
United States Marine Corps  September 1996 - September 2000

Skills
Project Management, System Architecture, Testing, Release Management, Problem Management, Disaster Recovery, Process Improvement, PMP, SDLC, Vendor Management, Business Continuity, ITIL, Change Management, PMO, Visio, Business Analysis, Enterprise Software, IT Strategy, Program Management, Integration, Energetic team player, Project Portfolio..., IT Management, Business Process, Information Technology, Cross-functional Team..., Leadership, Six Sigma, Management, IT Operations, Databases, Enterprise Architecture, Virtualization, Healthcare Information..., Strategy, Business Continuity..., Business Intelligence, Business Process..., Cloud Computing, Data Center, Governance, IT Service Management, Incident Management, MS Project, Requirements Analysis, Resource Management, Security, SharePoint, Software Documentation, Software Project...

Education
The Ohio State University - The Max M. Fisher College of Business   2011 — 2012
Masters Business Operational Excellence, Business, Manufacturing, IT, ITIL, Six Sigma, LEAN

Otterbein University   2006 — 2010
Organizational Communication, Communication and Business

Babbage Simmel   2008 — 2008
PMP, Project Management

Experience
ServiceNow - The Enterprise IT Cloud Company   October 2013 - Present
barometerIT  March 2013 - October 2013
VCE, the Virtual Computing Environment Company  January 2011 - March 2013
Microsoft  June 2008 - January 2011
BEA Systems  2005 - 2008
Computer Associates, Inc  2003 - 2004
Braun Consulting  May 1999 - 2002
Showcase Corporation  1995 - 1998

Skills
Solution Selling, Sales Process, SaaS, Enterprise Software, Strategic Partnerships, Lead Generation, Channel Partners, Cloud Computing, Partner Management, Channel, Business Alliances, Account Management, PaaS, Professional Services, Salesforce.com, Strategic Sales..., Creative Solutions..., Software Industry, Strategy, Data Center, Sales, Business Intelligence, Consulting, Business Development

Education
Iowa State University   1986 — 1990
BA, Business Communication

University of London   1988 — 1989
Emphasis, International Economics/Communication

Experience
ServiceNow - The Enterprise IT Cloud Company   November 2014 - Present
ServiceNow - The Enterprise IT Cloud Company   September 2013 - October 2014
Success Factors (SAP)   March 2012 - September 2013
Vidyo Inc  September 2011 - October 2011
Cisco systems Inc  2009 - September 2011
OTIS Elevators  December 2003 - November 2005
Citibank India  April 2001 - March 2002

Skills
Business Intelligence, Certification of Data..., Analytics, Datawarehouse & BI by..., tableau Analytics, Software Project..., CRM, Cloud Computing, Salesforce.com, Requirements Analysis, Enterprise Software, SaaS, Professional Services, Agile Methodologies, ERP, SDLC, Solution Architecture, Pre-sales, SAP Sales on Demand, SAP Service on Demand, SAP Business By Demand, Salesforce

Education
Indira Gandhi National Open University   2001 — 2004
Masters, Computer Application

Experience
ServiceNow - The Enterprise IT Cloud Company   October 2012 - Present
ServiceNow - The Enterprise IT Cloud Company   October 2011 - October 2012
CenterBeam  December 2007 - October 2011

Skills
Cisco Technologies, Servers, Troubleshooting, Juniper, WAN, Technical Support, Computer Network..., Linux

Education
Cuyamaca Collage   2007 — 2011
Associate of Science, Telecommunications Networking Technology

Grossmont College   2003 — 2007
General Education

Experience
ServiceNow – The Enterprise Cloud Company  April 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   October 2013 - Present
Schakra  June 2007 - Present
Business Integra Inc  February 2006 - December 2006
IndianOil Corporation Ltd (IOC)   January 2004 - May 2004

Skills
ASP.NET, C#, jQuery, Web Services, WCF, ASP.NET MVC, AJAX, C++, .NET, Windows Azure, Microsoft SQL Server

Education
Syracuse University   2005 — 2007
MS, Computer Science

Gujarat University   2000 — 2004
BE, Computer Engineering

Experience
Logitech  August 2015 - Present
Kaiser Permanente  January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   June 2014 - December 2014
Santa Clara University  January 2014 - June 2014

Skills
HTML, Windows, SQL, Microsoft Office, Java, Microsoft Excel, Microsoft Word, Photoshop, Customer Service, PowerPoint, Research, English, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Databases, tableau, Access, Requirements Analysis, Business Analysis

Education
Santa Clara University - Leavey School of Business   2013 — 2015
Master's degree, Information Systems

Jawaharlal Nehru Technological University   2008 — 2012
Bachelor of Technology (B.Tech.), Computer Science, Distinction

Hyderabad Public School   1996 — 2006

Experience
ServiceNow - The Enterprise IT Cloud Company   September 2013 - Present
Infineon Technologies  March 2013 - August 2013
Sugar Bowl  June 2010 - March 2012
Activant Solutions  June 2007 - May 2009

Skills
Event Planning, Budgets, Project Management, Trade Shows, Lead Generation, Event Management, Corporate Events, Marketing, Marketing Communications, Marketing Strategy, Email Marketing, Webinars, Marketing Management, Account Management, Direct Marketing, Microsoft Word, Outlook, Management, Sales

Education
Golden Gate University   2011 — 2012
BA, Business Administration

Experience
ServiceNow - The Enterprise IT Cloud Company   May 2013 - Present
CareFusion  September 2006 - May 2013

Skills
JavaScript, HTML, CSS, C++ Language, MYSQL, Linux, OS, XML, Software Installation, Windows, Medical Devices, Field Service, ISO 13485, Troubleshooting, FDA, Hardware Diagnostics, Design Control, Biomedical Engineering, CAPA, Software Documentation, Electronics, Validation, Calibration, Technical Support, Test Equipment, Process Improvement, Computer Hardware, Hardware, Testing, XP, A+ Certified, Quality System, Project Management, Electrical..., Manufacturing, Automation, Printers, Lean Manufacturing, Equipment Installation, Product Development, Customer Service, Laser

Education
National University   2010 — 2012
Bachelor's degree, Computer Science