Tufts Health Plan
Industry: Company
DescriptionTufts Health Plan is a Massachusetts-based health insurance company under Tufts Associated Health Plans, Inc. with headquarters in Watertown. As of March 31, 2016, the nonprofit health insurer had 1,072,000 members. The Tufts Health Plan network includes 91 hospitals and 29,000 health care providers. CEO: Thomas Croswell (Jan 2016–) Headquarters: Watertown, Massachusetts, United States Number of employees: 2,400 Founded: 1979 Subsidiaries: Tufts Health Public Plans, Inc., Integra Partners Holdings, LLC
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Tufts Health Plan Employees
Tufts Health Plan 2011 - Present
Brian Phillips Photography 2002 - 2011
Tufts Health Plan 2005 - 2008
John Hancock Funds 2001 - 2004
Corey & Company 1999 - 2001
Skills
Project Management, Photography, Editorial, Event Management, Event Planning, Corporate Events, Customer Service, Meeting Planning, Marketing, Creative Direction, Marketing Communications, Marketing Strategy, Business Strategy, Operations Management, Proposal Writing, Market Research, Product Management, Branding & Identity, New Business Development
Education
Suffolk University 1998 — 2000
BSBA, Marketing / Management, cum laude
Harvard Extension School
Graduate Course in Marketing Management, Marketing
Town of brookline 2005 - 2013
Tufts Health Plan 2004 - 2005
Education
Lasell College 1999 — 2004
Bachelor's degree, Humanities.
DentaQuest March 2014 - Present
Harvard Pilgrim Health Care July 2012 - March 2014
Blue Cross Blue Shield of Massachusetts August 2005 - July 2012
Blue Cross Blue Shield 2004 - July 2012
Tufts Health Plan December 2000 - August 2005
Community Newspaper Company May 1999 - December 2000
Skills
Strategy, Cross-functional Team..., Product Management, Marketing Communications, Marketing, Marketing Strategy, Leadership, Product Marketing, Strategic Planning, Internal Communications, Sales, Market Planning, Process Improvement, Health Insurance, Healthcare, Analytics, Managed Care, Product Development, Event Management, Project Management, Multi-channel Marketing, Budgets, Sales Management
Education
University of Massachusetts at Amherst - Isenberg School of Management 2004 — 2007
MBA
The University of Connecticut
Bachelor of Arts (B.A.)
Tufts Health Plan July 2015 - August 2015
McKinsey & Company May 2015 - June 2015
Harvard Business School December 2014 - March 2015
Perkins School for the Blind August 2012 - November 2014
Bentley University October 2011 - March 2012
Old Town Trolley of Boston June 2011 - September 2011
Skills
Nonprofits, Event Planning, Research, Editing, Community Outreach, History, Public Speaking, Museums, Museum Collections, Art History, Curating, Art, American History, Archives, Art Exhibitions, Microsoft Office, Pop Culture, TV and Movie Trivia..., Movie Buff
Education
Keene State College 2007 — 2010
Bachelor of Arts (B.A.), Communication, General
Lorenzo de’ Medici University
ORHS
Fifth Third Bank December 2014 - Present
SLK America Inc. / SLK Software June 2011 - Present
M&T Bank & SLK Software June 2011 - December 2014
Constellation August 2008 - December 2010
Capital Group April 2007 - May 2008
TIBCO Software Inc. April 2007 - May 2008
Tufts Health Plan May 2006 - August 2007
Payless ShoeSource February 2006 - April 2006
Skills
Requirements Analysis, Project Management, Requirements Gathering, Software Architecture, Pre-sales, Quality Assurance, Onsite-Offshore..., Onsite-Offshore..., EDI, TIBCO, Kofax, Business Analysis, Business Requirements, Service Delivery..., IT Consulting, Sales Presentations, Business Development, Software Development, Software Design, Direct Client..., Client Relations, User Acceptance Testing, TIBCO BusinessWorks, Lodestar, Electrical Industry, US Healthcare, Banking, Project Delivery, Integration, SDLC
Education
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.), Mechanical Engineering
INFO-X Systems Consultants, LLC September 2008 - Present
Kyra InfoTech, Inc. August 2012 - June 2015
Florida Department of Education August 2012 - June 2015
Tufts Health Plan December 2010 - November 2011
ProSoft Technology Group, Inc for Whitney National Bank May 2010 - November 2010
GMAC Financial Services September 2009 - March 2010
GMAC Insurance September 2009 - March 2010
Citizens Financial Group June 2004 - October 2008
Ameritech 1990 - 1999
Skills
Data Warehousing, Data Warehouse..., Knowledge Management, Business Intelligence, ETL, SDLC, Data Integration, Data Modeling, Business Analysis, Enterprise Architecture, Requirements Analysis, Database Design, Business Objects, Visio, Cognos, Systems Analysis, Vendor Management, Databases, SharePoint, Microsoft SQL Server, IT Strategy, Integration, Solution Architecture, Management, Software Project..., Database Administration, Program Management, Oracle, SQL
Education
Walden University 2008 — 2016
PhD AMDS, Knowledge Management
Kent State University - Graduate School of Management 1996 — 1998
MBA, Information Systems
Tufts Health Plan May 2014 - Present
Tufts Health Plan January 2009 - May 2014
Hawaii Pacific Health September 2005 - May 2008
Health Partners June 2001 - May 2005
Skills
SAS programming, Microsoft Office, Cognos, Crystal Reports, Monarch Pro, Avega, Healthcare, Medicaid, Medicare
Education
Saint Joseph's University 2003 — 2006
MHA, Health Care Administration
King's College 1997 — 2001
BS, Health Care Administration
Tufts Health Plan September 2015 - Present
Biogen Idec March 2015 - April 2015
Blue Cross Blue Shield of Massachusetts February 2014 - January 2015
EOHHS at Commonwealth of Massachusetts / UMass Medical School May 2013 - February 2014
New England Law Boston August 2009 - January 2013
Harvard Pilgrim Health Care July 2006 - August 2009
MatrixOne February 2005 - May 2006
Deval Patrick Campaign 2005 - 2006
Adams Streets Synagogue 2003 - 2006
Aegis Associates 2003 - 2004
Skills
Legal Writing, Mediation, Public Speaking, Legal Research, Social Media, Problem Solving, Program Development, Program Management, Project Management, Public Policy, Government, Policy, Community Outreach, Research, Politics, Policy Analysis, Westlaw, Legal Issues, Political Campaigns, Legislation, Trademarks, Copyright Law, Strategic Communications, Employment Law, Political Science, Negotiation, Document Review, Volunteer Management, Onboarding, Lexis, Litigation, Editing, Licensing, Spanish, Immigration Law, Civil Litigation, Courts, Legal Assistance, Legislative Relations, Trials, Event Planning, Administrative Law, Social Networking, Contract Negotiation, Legal Advice, Legal Compliance, Corporate Governance, Privacy Law, Litigation Support, Healthcare Information...
Education
New England School of Law 2009 — 2012
Doctorate in Law (J.D.), Intellectual Property Law, Contract Law
Harvard University
A.L.B., Government
Divorce Mediation Training Associates 2012 — 2012
Certified Trained, Divorce Mediation
Burkes Dog Care & Walkers January 2015 - Present
Constant Contact August 2009 - November 2014
PC Connection, Inc. May 2006 - August 2009
Tufts Health Plan April 2002 - May 2006
Time Warner Cable January 1997 - August 2001
Skills
Sales, Training Delivery, Coaching, Management, Program Management, Customer Service
Education
Lesley University 1992 — 1995
Master of Science (M.S.), Training and Development
University of Massachusetts, Amherst 1988 — 1990
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Meditech Implementation and Training Analyst May 2014 - Present
PMO Partners, LLC 2011 - Present
HCTec September 2014 - October 2014
HITECH Consulting TN May 2014 - October 2014
HCTec Partners June 2014 - August 2014
Tufts Health Plan November 2011 - May 2014
Steward Health Care June 2010 - December 2013
Tufts Health Plan November 2011 - May 2013
Skills
IT professional over 20..., Medtitech...
Education
Kaplan University-Davenport Campus 2012 — 2014
Master's Degree, Nursing Informatics, GPA 3.7
Tufts Health Plan October 2014 - Present
Customer Portfolios August 2012 - October 2014
Humana January 2010 - August 2012
Humana November 2006 - January 2010
Humana September 2005 - November 2006
Skills
User Acceptance Testing, Marketing, SQL, Marketing Strategy, Analysis, Marketing Communications, HTML, Access, Requirements Analysis, Health Insurance, Requirements Gathering, CRM, E-commerce, Email Marketing
Education
Indiana University-Southeast 2008 — 2011
MBA
University of Louisville 2000 — 2005
BS
Seneca High School 1998 — 2000
High School
Elizabethtown High School 1996 — 1998
Tufts Health Plan August 2014 - Present
Humana February 2013 - July 2014
Humana June 2012 - February 2013
Blue Cross Blue Shield of Massachusetts Foundation December 2011 - July 2012
Harvard School of Public Health October 2011 - June 2012
Humana May 2011 - September 2011
Vermont Health Care Reform Project October 2010 - February 2011
The Children's Hearing Institute September 2008 - July 2010
Spanish Ministry of Education September 2007 - May 2008
Skills
Health Policy, Health Insurance, Data Analysis, Healthcare, Medicare, Public Health, Managed Care, Healthcare Information..., Healthcare Management, Project Management, Process Improvement, Insurance, Healthcare Consulting, Quality Improvement, Cost Transparency, transparency, Cost Efficiency, Epidemiology, Hospitals
Education
Harvard University School of Public Health 2010 — 2012
Master of Science (MS), Health Policy and Management
Harvard Business School 2011 — 2011
Middlebury College
BA, History of Art and Architecture
Tufts Health Plan 2014 - Present
Whittier Street Health Center 2014 - Present
LornaMD and Associates,LLC 2014 - Present
Harvard Vanguard Medical Associates 1998 - 2014
For All Women 1994 - 1997
Columbia University Medical Center June 1982 - August 1986
Skills
EMR, Hospitals, Healthcare, Obstetrics ,Gynecology..., Genetic Counseling, Medical Education, Communication, Quality Assurance, Patient Advocacy, Practice Marketing, Peer Reviews
Education
Joan & Sanford I. Weill Medical College of Cornell University
Doctor of Medicine (MD)
Sarah Lawrence College
Master of Science (MS), Human/Medical Genetics
New York University
Bachelor's Degree, Biology, General
Pascal Consulting: Strategy/Program Development/Leadership/Change 2013 - Present
Harvard T.H. Chan School of Public Health 2011 - Present
Simmons College 2014 - Present
Beth Israel Deaconess Medical Center 2006 - 2013
Tufts Health Plan 2001 - 2005
BankBoston 1995 - 2000
Pine Manor College 1982 - 1995
Education
Northwestern University - Kellogg School of Management
MBA, Marketing & Organizational Behavior
Harvard University School of Public Health
MPH, Health Policy & Management
University of Michigan
BA, Psychology
Fidelity Investments - Asset Management September 2012 - Present
Fidelity Investments January 2011 - August 2012
Fidelity Investments January 2006 - December 2010
UnitedHealthcare September 2001 - January 2006
Tufts Health Plan April 1997 - February 2000
Skills
Marketing Communications, Insurance, Employee Benefits, Outlook, Customer Service, Financial Services, Process Improvement, Lotus Notes, Account Management, Microsoft Excel, Team Building, Leadership
Education
Johnson & Wales University 1986 — 1994
BS, Management
Cumberland High School 1982 — 1986
Community Development Health Division October 2012 - Present
Doctor Gabour's Office May 2004 - Present
San Markos Y Santa Maria September 2013 - November 2013
Tufts Health Plan March 2013 - May 2013
KU Technologies (wholly owned subsidiary, Knowledge Universe) October 2012 - March 2013
Community Development Corporation of Boston Inc March 2012 - July 2012
Boston Children's Hospital May 2012 - June 2012
Skills
Microsoft Excel, PowerPoint, Microsoft Word, French, Public Speaking, Hospitals, Microsoft Office, Community Outreach, Customer Service, Healthcare, Research, Social Media, Data Analysis, Event Planning, Outlook, Teamwork, Time Management
Education
Lasell College 2014 — 2016
MS Communication, Concentration in Health Communication
Massachusetts College of Pharmacy and Health Sciences
B.Sc, Health Psychology
Tufts Health Plan June 2013 - Present
eHealthInsurance 2011 - June 2013
eHealthInsurance 2011 - 2012
ISO-MED LLC. 2011 - 2011
TruBridge Inc 2009 - 2010
Skills
Health Insurance, Licensed Life & Health..., Sales, Medicare, Call Center, Sales Process, Medicare Regulations, Inside sales, Telesales, Telemarketing, Insurance, Employee Benefits, Account Management, Call Centers, Selling, Leadership, Sales Operations, Sales Management, Process Improvement, Marketing, Team Building, Management, Training, Customer Retention, Inside Sales, Recruiting, Life Insurance
Education
Isenberg School of Management, UMass Amherst 2015 — 2018
Master of Business Administration (MBA)
University of Massachusetts at Lowell
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
Tufts Health Plan March 2011 - Present
Brigham and Women's Hospital 2004 - Present
Harvard Medical School 2004 - Present
United Health Group July 2005 - March 2011
Harvard University 2002 - 2004
New York University 2001 - 2002
University of Illinois at Urbana-Champaign 1998 - 2001
Skills
Healthcare Management, Palliative Care, Clinical Research, Public Health, Informatics, EMR, Medical Education, Internal Medicine, Patient Safety, Health Policy, Quality Improvement, Elder Care, Managed Care, Population Health, Shared Decision Making, Geriatrics, Doctor patient..., Clinical Decision..., Accountable care, Medical Home, Hospitals, Medicine, Clinical Trials, Medicare, Healthcare, Physicians, Healthcare Consulting, EHR, Epidemiology, Evidence-based Medicine, Health Services Research, Emergency Medicine, Primary Care, Board Certified, Critical Care, Utilization Management, Outcomes Research, Cancer, Global Health, Inpatient, Physician Relations, Health Education, Medicaid, Patient Advocacy
Education
Harvard School of Public Health 2003 — 2004
MPH, Clinical Effectiveness
Harvard University 2002 — 2004
Fellow, Geriatric Medicine
New York University 2001 — 2002
Fellow, General Internal Medicine
University of Illinois at Urbana-Champaign 1998 — 2001
Resident, Internal Medicine
Kilbride & Harris Insurance Services, LLC August 2015 - Present
Vision Payment Solutions March 2014 - April 2015
Tufts Health Plan – Medicare Preferred January 2012 - September 2013
Tufts Health Plan September 2006 - June 2012
Skills
Insurance, Medicare, Access, Customer Service, Outlook, Health Insurance, PowerPoint, Account Management, Microsoft Excel, Microsoft Word, Healthcare, Public Speaking, Community Development, Medicare Advantage, Medicare Part D, Community Outreach, Producer Licensing, Sales Process, Sales Presentations, Team Management, Program Management, New Business Development, Sales
Education
Lasell College 2002 — 2006
Bachelor Degree, Legal Studies & Pre Law
Noble High School
CFAR February 2006 - Present
CFAR January 2004 - February 2006
CFAR September 2000 - February 2004
CFAR May 1999 - June 2000
Tufts Health Plan September 1996 - September 1998
John Snow, Inc. September 1994 - August 1996
Skills
Strategic Planning, Initiative Design, Facilitation, Change Management, Diagnostic Interviewing, Coaching, Executive Coaching, Competitive Analysis, Market Analysis, Survey Design and..., Organizational..., Organizational Change, Organizational..., Organizational..., Governance, Cross-functional Team..., Team Leadership, Collaboration, Organizational Behavior, Healthcare Management, Association Management, Workshop Facilitation, Healthcare, Fundraising, Management Consulting, Leadership, Business Planning, Management, Project Management, Start-ups, Nonprofits, Strategy, Program Management
Education
Harvard University School of Public Health 1998 — 2000
Master of Science, Health Policy and Management
Tufts University 1989 — 1993
Bachelor of Arts, American Studies
Stanford University March 2012 - Present
Harvard University July 2010 - March 2011
Harvard University November 2007 - June 2010
The Fisher Group Consulting, LLC June 2002 - August 2007
Tufts Health Plan August 1997 - January 2002
Skills
Coordination, Business Analysis, Process Improvement, Data Analysis, Analysis, Editing, Change Management, Copy Editing, Microsoft Office, Facebook, Research, Program Evaluation, Management Consulting, Statistics, Higher Education, Visio
Education
Harvard University 2008 — 2010
North Central University 1992 — 2005
Tufts Health Plan May 2011 - Present
Tufts Health Plan February 2006 - April 2011
Massachusetts Division of Health Care Finance and Policy August 2004 - February 2006
Health and Disability Working Group June 2003 - July 2004
John Snow, Inc. October 2000 - June 2002
Skills
SAS
Education
Harvard T.H. Chan School of Public Health 2002 — 2004
M.S., Health Policy and Management
Washington University in St. Louis 1996 — 2000
B.A., Psychology, Spanish
Fidelity Investments October 2006 - Present
Tufts Health Plan September 2004 - October 2006
Addison-Wesley Publishing September 2000 - August 2004
Applied Geographics, Inc. September 1999 - August 2004
Response, Inc. January 1996 - September 1999
Skills
Information Security, Security, Information Technology, Project Management, CISSP, Entrepreneurship, CISA, Solution Architecture, HIPAA, Troubleshooting, CRM, Business Analysis, Enterprise Software, Risk Management, Integration, Management, Network Security, SDLC, Consulting
Education
Western Michigan University 1990 — 1992
Masters
Grand Valley State University 1988 — 1990
Bachelors
Tufts Health Plan June 2011 - Present
PNC Global Investment Servicing (former PFPC), now BNY Mellon Asset Servicing January 2008 - November 2010
PFPC/PNC August 2005 - December 2007
PFPC/PNC July 2002 - August 2005
Skills
Vendor Management, Leadership, Management, Budgets, Business Development, Strategic Planning, Analysis, Sales, Project Management, Project Planning, Marketing, Competitive Analysis, Public Relations, Sales Operations, Event Planning, Media Relations, Time Management, Negotiation, Databases, Administrative...
Education
Latvijas Universitate
Masters, English
BP January 2015 - Present
BP November 2005 - Present
BP January 2005 - Present
Perficient January 2005 - August 2010
Tufts Health Plan April 2005 - October 2005
HITT Contracting Inc. 2004 - 2004
HITT Contracting Inc. 2004 - 2004
Skills
Software Project..., TIBCO EAI, Energy Trading, TIBCO, Java, SOA, Enterprise Architecture, Weblogic, Solution Architecture, Data Warehousing, Agile Project Management, Agile Methodologies, XSLT, PL/SQL, Web Services, Integration, UML, Java Enterprise Edition, PMP, SDLC, Project Management, Software Development, EAI, Data Modeling, Commodity Markets, Architectures, Architecture
Education
Graceland University 2002 — 2005
B.S, Software
Graceland University 2002 — 2005
Bachelor of Science (BS), Computer
Strategic Communications and Community Engagement July 2009 - Present
Medfield Press, Medfield Patch 2011 - Present
Mass Mentoring Partnership July 2005 - June 2009
Tufts Health Plan April 1999 - February 2005
CloverLeaf Communications November 1994 - April 1999
Center for Corporate Citizenship at Boston College January 1998 - June 1998
Sun Life Financial November 1986 - November 1994
East Ohio Gas Company January 1985 - September 1986
Skills
Media Relations, Corporate Social..., Volunteer Management, Public Awareness, Strategic Communications, Speech Writing, Executive Visibility, Fundraising/development, Marketing Communications, Public Relations, Public Speaking, Corporate Communications, Social Media, Nonprofits, Fundraising, Newsletters, Press Releases, Leadership
Education
Kent State University
BS, Journalism/Public Relations
Red Bank Catholic High School
Saint Bonaventure University
Psychology, Education
Self-Employed ( part time) January 2013 - Present
Carley Cunningham Assoc.; Carley Cunningham - NM July 1993 - Present
Xerox Business Services June 2010 - August 2012
Casino Hollywood September 2009 - April 2010
Millennium Partners Sports Club Management LLC April 2007 - July 2008
McGraw-Hill Construction April 2006 - December 2006
Tufts Health Plan June 2005 - April 2006
Schneider Automation 2000 - 2003
NSTAR (formerly Boston Edison Co) December 1982 - April 1996
Skills
Market Research, Analysis, Forecasting, Strategic Planning, Management, Data Analysis, Business Analysis, Marketing, Financial Analysis, Business Strategy, Microsoft Excel, Team Building, Customer Service, Budgets, Team Leadership, Financial Modeling, Negotiation, Analytics, Business Intelligence, Business Development, Project Management, Product Development, Leadership, Public Speaking, Project Planning, Entrepreneurship, Program Management, Leadership Development, Research, Marketing Research, Business Planning, Management Consulting, Marketing Strategy, Competitive Analysis, Training
Education
Saint Petersburg State University of Finance and Economics 1968 — 1974
MS, Economics, Statistics, Workplace Psychology, Administrative & Labor Law, Manufacturing Technologiesi
Herzen State Pedagogical University of Russia 1965 — 1968
BS, Mathematics, psychology
Massachusetts Community Outreach Initiative September 2014 - Present
Tufts Health Plan March 2014 - Present
TriUmph CKM April 2013 - Present
Toastmasters International March 2013 - Present
Tufts Health Plan August 2011 - Present
Skills
Health Insurance, Insurance, Public Speaking, Entrepreneurship, Claim, Managed Care, Motivational Speaking, Marketing Strategy, Leadership, Leadership Development, Community Outreach, Hosting Events, Customer Service, Healthcare, Microsoft Excel, Process Improvement, Medicare
Education
Northeastern University 2014 — 2016
Bachelor's Degree, Bachelor of Science in Leadership
Lasell College 2009 — 2012
Bachelor’s Degree, Business Administration and Management, General
Tufts Health Plan May 2015 - July 2015
Self October 2013 - May 2015
Raytheon Integrated Defense Systems September 2012 - September 2013
Fidelity IS Global March 2012 - August 2012
Buchanan & Edwards September 2010 - March 2012
Centering Corporation March 2010 - August 2010
AMERICAN SYSTEMS July 2009 - February 2010
CSSS.NET February 2009 - June 2009
XIT Networks, LLC August 2008 - February 2009
ArcSight, Inc. March 2008 - June 2008
Skills
Security, Cyber Security, Vulnerability Assessment, Intrusion Detection, NIST, CISSP, IS Security Audit, Auditing, Computer Security, Firewalls, Network Security, Information Assurance, Security Clearance, IT Management, Information Security, Information Technology, DoD
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
In-Progress, MBA, Project Management emphasis
University of Oklahoma 2005 — 2007
None, Managerial Economics
University of Nebraska at Omaha 1987 — 2002
BGS/MA, Geography
Tufts Health Plan March 2014 - Present
Tufts Health Plan June 2012 - February 2014
Tufts Health Plan June 2011 - June 2012
Tufts Health Plan 2010 - 2011
Tufts Health Plan 2009 - 2010
Tufts Health Plan 2008 - 2009
Tufts Health Plan 2006 - 2008
Philip W. Johnston Associates 2005 - 2005
Harvard University 2001 - 2004
Harvard University 2000 - 2001
Skills
Health Insurance, Medicare, Insurance, Managed Care, Provider Relations, Health Policy, Healthcare, Strategic Planning, Process Improvement, Healthcare Management, Healthcare Industry, Health Care Reform
Education
Kennedy School of Government, Harvard University 2004 — 2006
MPP, Health Care Policy, Political Advocacy
Tufts University 1995 — 1999
BA, Political Science
Tufts Health Plan 2014 - Present
Freelancer March 2014 - Present
Airelle Skin May 2013 - June 2014
Airelle Skin August 2012 - May 2013
Connelly Partners January 2012 - May 2012
Cannes Film Festival May 2011 - May 2011
Lasell College Dining September 2008 - January 2011
Skills
Social Media, InDesign, Advertising, Photoshop, Facebook, CSS, HTML, Flash, Microsoft Word, Dreamweaver, Premiere, Media Planning, Brand Management, Photography, Edge Animate, Mailchimp, SBMS, ActionScript, After Effects, Avid, DoubleClick, Social Media Marketing, Final Cut Pro, Customer Service
Education
Lasell College 2008 — 2012
Bachelor of Arts (B.A.), Communication
SKEMA Bachelor 2011 — 2011
Study Abroad Program
Self-employed June 2008 - Present
Tufts Health Plan May 1987 - May 2008
Skills
Management Consulting, Business Analysis, Project Management, Biotechnology, Change Management, Business Intelligence, Strategy, Business Strategy, Requirements Analysis, Business Process..., SDLC, Lifesciences
Education
Lebanon Valley College
Bachelor of Science (BS), Economics
Tufts Health Plan August 2015 - October 2015
City Year July 2014 - June 2015
deliberateLIFE September 2013 - December 2013
Boston Neighborhood Network August 2013 - August 2013
Gordon College News Service January 2013 - May 2013
Gordon College September 2012 - January 2013
Massachusetts Department of Mental Health June 2012 - August 2012
Skills
Social Media, Journalism, Event Planning, Blogging, Editing, Video Production, Social Networking, Facebook, Research, Creative Writing, Microsoft Office, Adobe Creative Suite, Tutoring, Final Cut Pro, Camera Operating, Prezi
Education
Gordon College 2010 — 2014
Bachelor of Arts (B.A.), Communication and Media Studies
Westmont Urban Studies Program 2013 — 2013
Urban Studies/Affairs
South Africa Seminar 2011 — 2012
Sociology
VNA of Boston May 2015 - Present
Vinfen Corporation February 2013 - May 2015
Clean Harbors October 2011 - February 2013
Dell Services March 2011 - July 2011
Tufts Health Plan May 2010 - March 2011
Spaulding Rehabilitation Hospital September 2009 - December 2009
The Home Depot May 2008 - February 2009
John Hancock Life Insurance Company (U.S.A.) February 2008 - May 2008
Skills
Onboarding, Human Resources, HRIS, I-9 Compliance, Interviews, PeopleSoft, New Hire Orientations, ADP Payforce, Kronos, Microsoft Excel, PowerPoint, Microsoft Office, Deferred Compensation
Education
Lasell College 2008 — 2011
Master, Human Resources
Post University 2004 — 2007
Bachelor of Business Administration (BBA), Business Management
Graphic Artist: Self November 2013 - Present
Tufts Health Plan February 2009 - Present
Self November 2006 - January 2015
Broadway Across America August 2008 - August 2012
Hollister Staffing/Professional Staffing Group June 2007 - February 2009
Baseline Development Group January 2007 - May 2007
Utah Shakespearean Festival June 2006 - October 2006
Downstairs Cabaret Theatre May 2005 - May 2006
Skills
Social Media, Theatre, Blogging, Marketing, Public Speaking, Musical Theatre, Public Relations, Voice Over, Customer Service, Music, Voice Acting, Microsoft Office, Singing, Social Media Marketing, Advertising, Community Outreach, Photoshop, Social Networking, Improvisation, Microsoft Excel, Creative Writing, Training, Microsoft Word, Time Management, Volunteer Management, Insurance, Health Insurance, Photoshop Elements, InDesign
Education
Hartwick College 2001 — 2005
BA Theatre Arts, Theatre
Goldsmiths College, U. of London 2003 — 2004
n/a, theatre, psychology, music, College
American Graphics Institute
Tufts Health Plan June 2013 - April 2015
EXPRESS May 2011 - January 2013
Roxbury Preparatory Charter School July 2010 - November 2012
Nordstrom March 2010 - March 2011
Continuum July 2007 - August 2007
Artists For Humanity October 2005 - June 2007
Boston Architectural College July 2005 - August 2006
Skills
Merchandising, Photography, Graphic Design, Microsoft Office, Visual Merchandising, Customer Service, Retail, Illustration, Fine Art, Logo Design, Web Design, Interior Design, Creative Writing, Adobe Creative Suite, Fashion, Sketching, Styling, SketchUp, Apparel, Fashion Illustration, Visual Arts
Education
Massachusetts College of Art 2009 — 2013
Howard University 2008 — 2009
B.Arch
Loftware March 2013 - Present
BID2WIN Software June 2011 - February 2013
CA, Inc. February 2008 - June 2011
BJ's Wholesale Club December 2006 - 2008
Liberty Mutual September 2005 - December 2006
TJX December 2003 - September 2005
Tufts Health Plan July 2002 - December 2003
Brooks Automation 2000 - 2002
Skills
Testing, SDLC, Agile Methodologies, Data Analysis, Quality Assurance, Unix, Requirements Analysis, SQL, Software Quality..., Software Development, Scrum, Test Automation, Microsoft SQL Server, Java, QTP, Linux, Manual Testing, C++, SharePoint, Integration, Databases, Visual Studio, XML
Education
Great Bay Community College 2013 — 2013
Great Bay Community College 2006 — 2007
Cisco Academy - LAN and WAN Technologies; Communications Electro-optics
University of New Hampshire - Whittemore School of Business and Economics 1991 — 1995
BS Busines Administration
The Massachusetts Eye and Ear Infirmary January 2015 - Present
Tufts Health Plan September 2012 - December 2014
Tufts Health Plan February 2012 - September 2012
Boston University School of Public Health January 2011 - May 2012
Boston University School of Public Health June 2011 - August 2011
UPMC August 2010 - December 2010
Children's Advantage June 2009 - August 2009
Steubenville City Rescue Mission Homeless Shelter July 2004 - September 2004
Skills
SAS, Medical Records, Medical Billing, Visio, Excel, Microsoft Excel, Project Management, Healthcare, Research, Hospitals, Health Policy, Data Analysis, Public Health, EMR, Leadership
Education
Boston College - Wallace E. Carroll Graduate School of Management 2013 — 2015
Master of Business Administration (MBA)
Boston University School of Public Health 2011 — 2012
MPH, Health Policy and Management
Kent State University 2007 — 2010
Bachelor of Science, Integrated Life Sciences (major); Business Administration (minor)
Self-Employed February 2014 - Present
New England Baptist Hospital October 2012 - January 2014
Self-Employed January 2006 - September 2012
Partners HealthCare June 2000 - December 2005
Tufts Health Plan June 1993 - August 1998
Education
Harvard School of Public Health 1998 — 2000
SM, Health Policy and Management
University of New Hampshire 1989 — 1993
Bachelor's degree, Health Management and Policy
Arbour Hospital January 2015 - Present
Tufts Health Plan July 2012 - November 2013
Tufts Health Plan January 2011 - July 2012
Wheelock College September 2010 - January 2011
Johnson & Wales University March 2009 - September 2010
Boston Medical Center February 2010 - August 2010
Chef Central June 2005 - August 2007
Skills
Copywriting, Customer Service, Editing, Microsoft Office, Lotus Notes, Medical Terminology, Medical Writing, Medical Billing, Patient Advocacy, Administration, Insurance
Education
Laboure College 2014 — 2016
Nursing
Johnson and Wales University
Associate of Science; Associate of Science, Culinary Arts; Baking and Pastry
Johnson and Wales University 2006 — 2010
Bachelor of Science, Culinary Nutrition
Tufts Health Plan June 2013 - Present
Harvard University November 2012 - April 2013
Summer at Park August 2012 - August 2012
Scholastic March 2011 - October 2011
Scholastic June 2009 - March 2011
Scholastic October 2006 - May 2009
Oracle March 2006 - June 2007
Scholastic January 2004 - March 2006
Scholastic August 2001 - January 2004
Lesley University August 2000 - August 2001
Skills
Salesforce.com, Training, Sales Operations, Event Planning, Software Documentation, Public Speaking, Marketing, Social Networking, Educational Technology, Microsoft Office, Customer Service, Editing, Lead Generation, Sales, E-Learning
Education
Lesley University 1996 — 2000
Bachelor's, Middle School Education, Humanities
Willis April 2008 - Present
UnitedHealthcare September 1996 - April 2008
Tufts Health Plan April 1991 - September 1996
Prudential 1985 - 1990
Skills
Health Insurance, Employee Benefits, Insurance, Disability Insurance, Underwriting, Brokers, Strategy, Leadership, Risk Management, Life Insurance, Health Savings Accounts, COBRA, Health Care Reform, Benefits Administration
Education
Harvard University 1981 — 1985
BA, Economics
Tufts Health Plan June 2011 - Present
Perficient May 2011 - Present
Graceland University March 2008 - May 2011
Graceland University September 2007 - May 2011
Graceland University September 2007 - May 2011
McClain Enterprises June 2010 - August 2010
Smith & Associates 2009 - 2009
Skills
HTML, C++, C, AJAX, PHP, Middleware, ESB, TIBCO, SOA, EAI, MySQL, Java, CSS, Web Development, JavaScript
Education
Graceland University 2007 — 2011
Bachelors of Science with Honors, Computer Science, Information Technology, Business Administration, Mathematics
Best Doctors, Inc. August 2012 - Present
Health Dialog April 2011 - August 2012
Fallon Community Health Plan August 2007 - April 2011
Tufts Health Plan August 2006 - August 2007
Tufts Health Plan January 2002 - August 2006
Tufts Health Plan August 1999 - January 2002
Office of the Massachusetts Attorney General August 1997 - August 1999
Massachusetts General Hospital 1997 - 1997
Skills
HIPAA, Privacy Law, Medicare, Healthcare, Managed Care, Training, Health Insurance, Health Policy, Healthcare Management, Privacy Compliance, Healthcare Information..., Data Privacy, Privacy Policies, Privacy Regulations, Legal Compliance, Vendor Contracts, Information Security, Risk Assessment, Policy, Compliance, Social Media, Insurance, Online Privacy, Patient-Centered..., HITECH, Records Management, Project Management, Website Privacy, Business Associate..., HIPAA Security, Provider Relations, Development & delivery..., Medicare Advantage, PCI Standards, Contract Negotiation
Education
Suffolk University Law School 1996 — 2000
JD, cum laude, Health and Biomedical Law Concentration
Ithaca College 1988 — 1992
BS, Administration of Health Services
Beacon Health Strategies September 2009 - July 2012
Tufts Health Plan January 1990 - March 2008
Massachusetts Association of Health Plans 2000 - 2008
Tufts Health Plan May 1987 - December 2005
Skills
Managed Care, Healthcare Management, Clinical Research, Healthcare, Health Policy, Medicine, Mental Health, Health Insurance, Healthcare Consulting, Public Health, Psychiatry, Leadership, Behavioral Health, Disease Management
Education
Harvard Medical School 1975 — 1979
MD, Medicine
Harvard University 1967 — 1979
AB '71; MD '79, History and Literature; Medicine
KIPP Foundation August 2015 - Present
KIPP Massachusetts January 2011 - July 2015
The Edna McConnell Clark Foundation November 2006 - December 2010
Duke University 2005 - 2006
City Year 2000 - 2005
McKinsey & Company 2000 - 2000
KublerWirka, Inc. 1999 - 2000
Harvard Business School 1999 - 1999
Harvard University 1993 - 1997
Tufts Health Plan 1991 - 1993
Skills
Non-profits, Philanthropy, Social Entrepreneurship, Youth Development, Organizational..., Capacity Building, Strategic Planning, Sustainability, Fundraising, Nonprofits, Entrepreneurship, Research, Strategy, Business Planning, Program Evaluation, Staff Development, Grant Writing, Volunteer Management, Community Outreach, Teaching
Education
Harvard Business School 1997 — 1999
MBA, Social Enterprise
Tufts University 1987 — 1991
BA, History
National Outdoor Leadership School
Outdoor Education
State Street Bank April 2014 - Present
Guidance Technology, Inc. June 2001 - Present
CRICO June 2012 - April 2014
Tufts Health Plan March 2008 - June 2012
McKesson Corporation February 2006 - November 2007
Tufts Health Plan (Consultant) / Account Manager August 2001 - January 2006
eLogic March 2000 - August 2001
Massachusetts Financial Services August 1999 - August 2001
Fidelity March 1996 - February 1998
EDS / BCBSMA Account October 1994 - April 1996
Skills
Scrum, Agile Project Management, Software Project..., Program Management, Portfolio Management, Healthcare IT, Healthcare Information..., Data Warehousing, Technical Training, Kanban, Lean Software..., Project Management, Change Management, Process Improvement, SDLC, Risk Management, Vendor Management, Agile Methodologies, Technical Recruiting, Visio, Business Intelligence, Cross-functional Team..., Enterprise Software, Integration, Software Development, Product Management, Management, ERP, Outsourcing, IT Strategy, Testing, IT Service Management, Leadership, Team Leadership, PMP, Project Portfolio..., PMO, Resource Management, Consulting, Requirements Analysis, Enterprise Architecture, Business Process, Business Analysis, Business Process..., Operations Management, Business Strategy, Information Technology, Training, Requirements Gathering, IT Management
Education
University of Massachusetts at Amherst - Isenberg School of Management 1990 — 1994
Bachelors in Business Administration, Operations Management
Tel Aviv University 1993 — 1993
n/a, OSP
Norwood High School 1987 — 1990
Indiana University Bloomington August 2015 - Present
Alpha Epsilon Phi Sorority May 2013 - June 2015
Tufts Health Plan May 2012 - August 2012
Ann Taylor LOFT May 2010 - January 2012
Procter & Gamble August 2011 - December 2011
Skills
PowerPoint, Social Media, Microsoft Word, Microsoft Excel, Social Networking, Leadership Development, Public Speaking, Event Planning, Leadership, Event Management, Student Development, Public Relations, Recruiting
Education
Indiana University Bloomington 2015 — 2017
Master of Science in Education (M.S.Ed), Higher Education and Student Affairs
University of Connecticut 2009 — 2013
Bachelor of Arts, Sociology, Communication
Stoughton High School 2005 — 2009
High School
Keller Graduate School of Management November 2014 - April 2015
The First Church of Christ, Scientist May 2013 - September 2013
Tufts Health Plan October 2012 - April 2013
Southern Illinois University Edwardsville October 2010 - August 2012
The Christian Science Monitor October 2009 - June 2010
The First Church of Christ, Scientist June 2009 - September 2009
Principia College Piasa Pub 2006 - 2009
Skills
Published Author, Blogging, Research, Writer, Management, Microsoft Office, Photoshop, Fiction, Social Networking, Teamwork, PowerPoint, Event Planning, Social Media Marketing, Sales, Data Analysis, Leadership, Fashion, Salesforce.com, Facebook, SPSS, Organizing, Multitasker, Sketching, Inventory Management, Marketing, Entrepreneurship, Project Management, Writing
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies, 4.0
Southern Illinois University, Edwardsville 2010 — 2012
Master's, Business Administration
Principia College 2005 — 2009
Bachelors, Business Administration
Innoviss - MSM August 2015 - Present
FJC Security Services July 2014 - Present
Niecy's Tutoring & Training Services (TTSI) August 2010 - Present
Universal Protection Services, Inc. March 2014 - June 2014
Niecy’s Nest Day Care July 2011 - February 2013
Club Z! In-Home Tutoring October 2010 - December 2012
Tufts Health Plan March 2006 - July 2010
Lambert Industries, Inc. March 2004 - April 2006
NYU Dept of Public Safety 2004 - 2006
NYU Dept of Public Safety 2004 - 2006
Skills
HR Assistant, office coordination, Tutoring, Training, Microsoft Office, Outlook, Event Planning, Lotus Notes, Internet, Successful Business..., Coordinating Events, Social Networking, Microsoft Excel, Troubleshooting, Microsoft Word, Employee Training, Team Building, Management, Public Speaking, Policy
Education
Kaplan University 2007 — 2009
Master of Science, Criminal Justice
Kaplan University 2004 — 2007
Bachelor of Science, Criminal Justice
Tufts Health Plan June 2001 - Present
ESC of New England 2014 - 2014
Beth Israel Deaconess Medical Center September 1999 - June 2001
HomeQuest Consultants April 1994 - September 1999
Simione & Simione CPA September 1988 - April 1994
VNA of Boston April 1982 - September 1986
Skills
Managed Care, Medicare, HIPAA, Health Insurance, Health Policy, Healthcare Management, Hospitals, Medicaid
Education
Boston University 1986 — 1988
MBA, Health Care
Keuka College
BS, Nursing
Dana-Farber Cancer Institute February 2008 - Present
Retail Business Owner July 2006 - January 2008
Private Healthcare Systems November 2005 - March 2006
Blue Cross Blue Shield of Massachusetts March 2005 - September 2005
Tufts Health Plan February 2003 - March 2005
Fleet Bank July 2001 - January 2003
South Shore Hospital October 2000 - June 2001
Harvard Pilgrim Health Care July 1994 - September 2000
Pilgrim Health Care November 1989 - June 1995
Jordan Hospital June 1983 - October 1989
Skills
PMP, MCTS, MS Project, SDLC, Project Management, Project Portfolio..., Software Project..., PMO, Cross-functional Team..., Healthcare Information..., Resource Management, Certified Project..., Budgets, Leadership, Integration
Education
Boston University School of Public Health 2004 — 2005
Coursework in Healthcare Finance and Biostatistics
Hiram College
BS, English
Andover Newton Theological School
MDiv, Theology
Boston Children's Hospital Integrated Care Organization May 2015 - Present
Beth Israel Deaconess Care Organization March 2015 - April 2015
Massachusetts Health Connector January 2013 - January 2015
Massachusetts Health Connector June 2010 - January 2013
Tufts Health Plan November 2004 - June 2010
Deloitte Consulting January 2004 - October 2004
McKinsey & Company July 2000 - December 2001
Skills
Health Insurance, Healthcare Management, Managed Care, Healthcare, Strategy, Insurance, Financial Modeling, Health Policy, Healthcare Information..., Strategic Planning, Management Consulting, Data Analysis, Leadership
Education
Harvard Business School 1998 — 2000
MBA
University of Michigan 1994 — 1996
MS, Microbiology & Immunology
Beijing (Peking) University, China 1990 — 1994
BS, Biochemistry
SalesEquity May 2015 - Present
Deal Acceleration November 2013 - Present
Independent Development October 2012 - Present
Massachusetts General Hospital October 2014 - April 2015
Launch Academy, Inc May 2014 - July 2014
Boston Medical Center July 2013 - October 2013
iKnowtion 2012 - March 2013
Tufts Health plan February 2007 - August 2012
Partners Healthcare February 2006 - February 2008
Grassroots Campaigns 2004 - 2005
Skills
SQL, Ruby, CSS, HTML, Databases, JavaScript, jQuery, Ruby on Rails, Agile Methodologies, Software Development, Web Development, SAS programming, Linux, PostgreSQL, Mac, GIS, Analytics, Sinatra, Web Applications, Test Driven Development, Analysis, MySQL, PHP, MongoDB, Microsoft SQL Server, Statistics, Database Design, Data Mining, Programming, SAS, Web Analytics, Data Modeling, Relational Databases, NoSQL, JSON, Qualtrics
Education
Harvard University 2006 — 2006
Graduate Corporate Financial Analytics at the Extension School, Analytics, A
State University of New York at Albany 2003 — 2005
Master's degree, Public Policy
State University of New York at Albany 1999 — 2003
Bachelor's degree, Political Science, A
launch academy
www.lynda.com
Online Coding classes
Aetna October 2014 - Present
Tufts Health Plan May 2012 - October 2014
Underline Communications January 2011 - December 2011
G2 Worldwide January 2007 - January 2011
CSN Stores October 2006 - December 2006
Milan Entertainment August 2004 - December 2004
Skills
Digital Marketing, Direct Mail, Direct Marketing, Lead Generation, Account Management, Project Management, Marketing, Competitive Analysis, Healthcare, Health Insurance, Relationship Marketing, Campaign Management, Medicare, Oracle On Demand, Advertising
Education
Northeastern University
Master of Business Administration (M.B.A.), Marketing and Healthcare
Ithaca College 2002 — 2006
B.S., Integrated Marketing Communications
GEICO April 2014 - Present
Tufts Health Plan June 2013 - April 2014
US Courts May 2011 - May 2013
Telos Corporation April 2011 - April 2011
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Access, Windows 7, Research, Leadership, Management, Network Administration, Computer Network..., System Administration, System Deployment, Systems Analysis, Windows Server, Program Management, Network Security, Event Management, Computer Hardware, Active Directory, Windows, Troubleshooting, Servers, Data Entry, XP, Analysis, HTML, Visio, Nonprofits, Security, Technical Support, Time Management, Software Documentation, Team Building, Project Management, Fundraising, Networking, Databases, Finance, Computer Security, Customer Satisfaction, Teamwork, Interviews, Call Centers, SharePoint, Social Networking, Training, Event Planning, Linux, SQL
Education
Johnson & Wales University 2006 — 2010
Bachelor of Science, Network Engineering
Johnson & Wales University 2006 — 2010
Associate of Science, Criminal Justice
United Electric Controls November 2013 - Present
Boreas Holdings, Inc March 2013 - October 2013
Doble Engineering July 2012 - March 2013
UpStream Global a division of SPI August 2011 - July 2012
Tufts Health Plan January 2008 - August 2011
Skills
Recruiting, Marketing, Customer Service, Quality Assurance, New Business Development, Online Advertising, Social Media, Business Development, Employee Relations, Strategic Planning, Project Management, Process Improvement
Education
Lasell College
Masters of Science, Human Resources
University of Massachusetts, Amherst 2004 — 2007
BA Business, Marketing
West Springfield High School
ACF Solutions April 2014 - Present
Plan International USA February 2011 - April 2014
Neighborhood Health Plan of RI September 2008 - February 2011
Harvard Pilgrim Health Care May 1998 - May 2008
Tufts Health Plan October 1997 - May 1998
Harvard Pilgrim Health Care March 1993 - October 1997
National Medical Care July 1990 - March 1993
Maguire Group Inc. July 1989 - July 1990
United Liquors August 1987 - August 1989
Skills
Databases, Project Management, Vendor Management, HIPAA, SDLC, Business Analysis, Microsoft SQL Server, SalesForce, Process Improvement, Business Intelligence, Program Management, CRM, Salesforce.com, Analysis, Software Project..., Consulting, Integration, Requirements Analysis, Cloud Computing, Business Requirements
Education
Johnson & Wales University 1993 — 1996
BS, Computer Science
Tufts Health Plan 2014 - Present
Bundstone Capital 2013 - Present
ReMed Life Sciences 2011 - 2014
Harvard Innovation Lab 2012 - 2013
iRobot Corporation 2009 - 2011
Harvard Kennedy School 2008 - 2009
Aga Khan University 2007 - 2009
Millhouse Capital 2003 - 2007
The White House 1998 - 2003
US Marine Corps 1998 - 2003
Education
Harvard University
Camber Corporation June 2015 - Present
Preview Properties Real Estate May 2015 - Present
ITT Technical Institute October 2014 - May 2015
Tufts Health Plan June 2013 - August 2014
Preview Properties Real Estate May 2013 - June 2014
Geek Squad April 2013 - October 2013
Sidekick Soccer Academy May 2011 - August 2013
Symmons Industries January 2013 - May 2013
Social Drive September 2011 - December 2012
Virginia Regional University January 2009 - September 2012
Skills
Social Media Marketing, Microsoft Office, Marketing, Leadership, Business..., Business Analytics, Information Technology, Troubleshooting, Cloud Computing, Mobile Applications, Information Management, Digital and Online..., Google Analytics, Content Management, Research, Project Management, Public Speaking, Customer Service, SEO Marketing, Social Networking, Online Advertising, Training, Brand Development, PR and Communications, Mobile Marketing, Graphic Design, Public Relations, Email Marketing, NAS, Operating Systems, Data Center, Security, Product Marketing, Moz, Strategic Partnerships, Educational Workshops, Account Management, Recruiting, Job Placements, Sales, Networking, Technical Recruiting, Healthcare, Entrepreneurship, Data Mining, Microsoft Dynamics CRM, Policy Analysis, Salesforce.com, Social Media, Management
Education
University of Maryland University College 2015 — 2018
Master of Science (M.S.) in Cybersecurity, MBA
Lesley University 2009 — 2013
Bachelor of Science in Business Management, Marketing/Communications
Robert E Lee HS 2005 — 2009
IB Diploma, IB Diploma
Tufts Health Plan June 2013 - Present
Tufts Health Plan August 2012 - June 2013
Tufts Health Plan March 2010 - August 2012
aKat Designs May 2006 - March 2010
LaurelTech: Integrated Publishing Solutions December 2005 - March 2010
Pillar Mortgage, LLC May 2008 - May 2009
Saint Anselm College September 2006 - May 2009
CVS Caremark Corporation August 2004 - May 2009
WBMT 88.3FM September 2002 - June 2005
Skills
MS Office programs:..., Languages: Fluent in..., Medical: CPR, AED, and..., Outlook, PowerPoint, Research, Microsoft Word, Microsoft Office, Mac, Customer Service, Microsoft Excel, Advertising, Photoshop, Leadership, Event Management, Marketing Communications, Access, Editing, Management, Public Speaking
Education
Granite State College 2014 — 2016
Master of Science (M.S.), Project Management
Saint Anselm College 2005 — 2009
Bachelor of Arts, English; Certificate in Communication
Richmond, The American International University in London 2008 — 2008
Study Abroad, English
Masconomet Regional High School 2001 — 2005
High School Diploma
Lowell General Physician Hospital Organization (PHO) June 2015 - Present
Beth Israel Deaconess Care Organization- BIDCO; Beth Israel Deaconess Physician Organization- BIDPO January 2000 - October 2014
CentMass Association of Physicians, Inc. May 1999 - December 1999
Tufts Health Plan May 1996 - April 1999
Huron Drug Company April 1993 - May 1996
Harvard Community Health Plan August 1992 - September 1993
CVS Caremark Corporation June 1989 - August 1992
Skills
Managed Care, Utilization Management, Medication Therapy..., Pharmacists, Disease Management, Inpatient, Treatment, PBM, Pharmacy Operations, Pharmacy Automation, Patient Safety, Clinical Research, Pharmacy, Medicaid, Medicare, Patient Counseling, Immunization, Clinical Pharmacy, Medicare Part D, Pharmacy Benefit..., Hospital Pharmacy, Informatics
Education
University of Kansas 2001 — 2006
Doctor of Pharmacy (Pharm.D.), Pharmacy, 4.0
Northeastern University 1985 — 1989
Bachelor of Science (B.S.), Pharamcy, 3.96
Le Moyne College 1984 — 1985
Biology, Pre-Med, 4.0
Biodel Inc. May 2012 - Present
AMAG Pharmaceuticals December 2006 - Present
Allianz Funds January 2006 - Present
Orthofix August 2011 - 2015
Tufts Health Plan September 1983 - June 2014
Cardiokine October 2005 - December 2011
NitroMed October 2003 - April 2009
Sun Life Financial- U.S. July 1999 - July 2003
Sun Life Financial 1999 - 2003
Colonial Management March 1985 - March 1999
Skills
Auditing, Finance, Mergers & Acquisitions, Risk Management, Financial Analysis, Strategic Financial..., Corporate Governance, Due Diligence, Strategic Planning, Internal Controls, Investments, Mutual Funds, Sarbanes-Oxley Act, SEC filings, Mergers, Financial Reporting, Asset Management, Cost Accounting, Managerial Finance, Analysis, Financial Modeling, Forecasting, Project Management, Asset Managment, Budgets, Accounting, Insurance, University Teaching, Financial Planning
Education
Harvard Business School 1971 — 1973
mba, Finance and Accounting
University of Wisconsin-Madison 1964 — 1968
Atrius Health/Harvard Vanguard Medical Associates 2001 - Present
Bike Newton 2010 - 2011
Tufts Health Plan 1999 - 2001
Tufts Health Plan 1996 - 1999
Blue Cross Blue Shield of MA 1995 - 1996
Eastgate Systems, Inc. 1988 - 1995
Skills
Healthcare Information..., Healthcare Management, Healthcare, Medicare, Managed Care, Management, Project Management, Knowledge Management, Knowledge Sharing, Contract Negotiation, Health Policy, Quality Improvement, Revenue Cycle, Healthcare Consulting, EHR, Provider Relations, Case Management
Education
Simmons College - Simmons School of Management
MBA
Harvard University Graduate School of Education
EdM, Administration, Planning & Social Policy
McGill University
BSc(N), Nursing
Tufts Health Plan March 2014 - Present
None July 2012 - March 2014
Bliss Healthcare January 2012 - May 2012
None March 2010 - February 2012
Massachusetts Port Authority September 2007 - March 2010
None 2003 - 2007
Deloitte Consulting 2001 - 2003
SmithKline Beecham 1991 - 1997
Skills
Strategy, Strategic Planning, Program Management, Management Consulting, Consulting, Analysis, Product Management, Analytics, Management, Marketing, Pharmaceutical Industry, Project Management, Product Development, New Business Development, Medical Devices, Contract Negotiation, Healthcare, Policy, Start-ups, Mergers & Acquisitions, Business Development
Education
Harvard University, John F. Kennedy School of Government 1999 — 2001
MPA
Indian Institute of Management, Calcutta
MBA
Lady Shri Ram College
BA
OGE Energy Corp December 2013 - Present
Perficient August 2011 - Present
World Vision August 2013 - November 2013
Cricket Communications April 2008 - August 2013
Perficient Inc. July 2007 - August 2011
Tufts Health Plan October 2007 - March 2008
Cash America July 2007 - September 2007
CISCO February 2006 - July 2007
Satyam Computers Ltd. October 2005 - July 2007
Barnes and Nobles October 2005 - February 2006
Skills
TIBCO, EAI, Web Services, Integration, XML, ESB, Eclipse, Enterprise Architecture, JMS, Java Enterprise Edition, Middleware, SDLC, SOA, SOAP, Solution Architecture
Education
Indian Institute of Technology, Bombay 2001 — 2003
MTech
University College of Science and Technology 1998 — 2001
B.Tech
Presidency College 1995 — 1998
BS
Wellington Management Company, LLP July 1996 - Present
Tufts Health Plan September 1992 - July 1996
Sensormatic 1989 - 1992
Skills
SDLC, Databases, Business Analysis, Enterprise Architecture, SQL, Software Project..., Data Warehousing, Disaster Recovery, Agile Methodologies, Oracle
Education
Holyoke Community College 1977 — 1979
Fallon Community Health Plan September 2012 - Present
Tufts Health Plan October 2006 - November 2008
Finelight 2005 - 2006
Skills
Healthcare, Health Insurance, Coaching, Customer Service, Strategic Planning, Public Speaking, Call Center, Performance Management, Social Media, Management, Writing, Microsoft Office, Marketing Communications, Research, Marketing Strategy, Training, Microsoft Word, Managed Care, Medicare, Insurance
Education
Indiana University Bloomington 2001 — 2005
Bachelor of Science (B.S.), Nutrition Sciences/Biology
McLean Hospital February 2008 - Present
Cambridge Health Alliance October 2005 - December 2007
NICHQ February 2001 - September 2005
Tufts Health Plan 1999 - 2001
New Age Journal January 1991 - May 1995
Digital Review/Cahners Publishing 1990 - 1992
Skills
Process Improvement, quality improvement, project management, Large Group Facilitation, Data Management, Executive Coaching, Data Analysis, Public Speaking, Data Collection, Employee Engagement, Service Excellence, 5S, Healthcare Management, Strategic Planning, Quality Improvement, Project Management, Hospitals, Leadership, Management, Team Building, Analysis, Workshop Facilitation, Service Quality, Healthcare Information..., Nonprofits, Healthcare, Program Development
Education
Harvard T.H. Chan School of Public Health 1996 — 1998
Master's Degree, Health & Social Behavior
University of Massachusetts, Amherst 1983 — 1987
Bachelor's Degree, Near Eastern and Judaic Studies
The Hebrew University 1985 — 1986
One Year Program
TAW Consulting Services January 2006 - Present
Health Resources in Action November 2010 - May 2014
Tufts Health Plan October 2001 - June 2006
Skills
Program Evaluation, Public Health, Community Outreach, Program Development, Public Speaking, Grant Writing, Strategic Planning
Education
Boston University School of Public Health 1994 — 1996
M.P.H.
Joan & Sanford I. Weill Medical College of Cornell University 1987 — 1992
M.D.
University of Rochester 1983 — 1987
B.S.
Tufts Health Plan March 2014 - Present
ICF International September 2008 - Present
Full Circle Fund 2009 - 2010
US EPA, Pacific Southwest Region October 2004 - September 2008
San Francisco Green Business Certification 2006 - 2007
Bicycle Ride Fundraiser for Partners In Health 2005 - 2006
Office of California Assembly Majority Leader Wilma Chan 2003 - 2004
UC Berkeley 1999 - 2004
Skills
Climate Change, Air Quality, NEPA, Environmental Issues, CEQA, Energy, Mitigation, Environmental Policy, Environmental Awareness, Environmental Science, Policy, Sustainability, Renewable Energy, Environmental Impact..., Sustainable Development, Energy Policy, Project Management, LEED AP, Proposal Writing, Program Management, Research, Business Development, Change Management, Community Outreach, Communication Skills, Climate, Environmental Compliance, Environmental Consulting, Carbon Footprinting, Sustainable Business, Carbon Management
Education
University of California, Berkeley 1999 — 2004
PhD, Air Pollution, Atmospheric Chemistry
Harvard University 1995 — 1999
B.A., Chemistry
Belmont High School
Centage March 2015 - Present
ADP December 2014 - March 2015
Tufts Health Plan January 2009 - August 2011
Pactolus Communications Software November 2007 - December 2008
Tufts Health Plan September 2005 - November 2007
Skills
Java, Spring, Linux, Unix, JPA, Spring Framework
Education
Jawaharlal Nehru Technological University 1999 — 2003
B.S, Computer Science
Towers Watson February 2011 - Present
Tufts Health Plan October 2009 - February 2011
Verisk Health (DxCG) 2007 - 2009
Towers Perrin 1996 - 2004
Manulife Financial 1999 - 2000
Aetna 1995 - 1996
Skills
Actuarial Science, Predictive Modeling, Data Analysis, Health Insurance, Insurance, Statistics, Analytics, Actuaries, Financial Modeling, Managed Care, Health Policy
Education
University of Pennsylvania - The Wharton School 2004 — 2007
MA, Health Economics
Harvard University 1991 — 1995
AB, Applied Mathematics
Medford High School 1988 — 1991
Tufts Health Plan February 2014 - Present
Tufts Health Plan July 2012 - February 2014
The TJX Companies August 2003 - July 2012
Electronic Data Systems June 1995 - August 2003
Skills
Cognos BI Series 7, Cognos 8 BI, Cognos 10 BI, QlikView, Datastage, SQL, DB2, Netezza, Microsoft SQL Server, Oracle, Visual Basic, Data Migration, Data Warehousing, Business Intelligence, Cognos, SDLC, Requirements Gathering, Business Analysis, Requirements Analysis, Enterprise Architecture, ETL, Databases, Process Improvement, SSIS, Data Modeling, Business Objects, Software Project...
Education
University of Massachusetts at Amherst - Isenberg School of Management 1991 — 1995
Bachelor of Science, Management with Computer Science Concentation
Billerica Memorial High School 1987 — 1991
Liberty Mutual Insurance September 2014 - Present
Liberty Mutual Insurance April 2002 - September 2014
Macmillan Publishing 1994 - 2001
Tufts Health Plan April 1991 - October 1994
Union Carbide (Praxair Coatings Services) 1988 - 1991
Holy Cross Health Systems 1986 - 1988
Skills
Systems Analysis, Business Analysis, PMP, Business Requirements, Project Management, Leadership, Visio, Process Improvement, Requirements Analysis, Change Management, SDLC, Insurance, Software Project..., Business Process..., SharePoint, Requirements Gathering
Education
Indiana Wesleyan University 2005 — 2007
MBA, Business Administration and Management, General, 4.0
Indiana University-Purdue University at Indianapolis 1981 — 1986
BS, Computer Science
Insulet Corporation September 2015 - Present
Nitchie Photography January 2006 - Present
Tufts Health Plan August 2012 - September 2015
American Diabetes Association June 2012 - August 2015
MacPhotography January 2008 - January 2013
Milk Street Cafe June 2010 - April 2012
Powderhouse Productions January 2010 - June 2010
Powderhouse Productions March 2008 - June 2010
Powderhouse Productions March 2008 - January 2010
itv studios November 2006 - March 2008
Skills
Photography, Digital Photography, Photoshop, Editing, Video Editing, Video Production, Lightroom, Web Design, Album Design, Newborn Photography, Maternity, Senior Portraits, Event Coverage, Retouching, Location Photography, Creative Photography, Child Photography
Education
Villanova University 2014 — 2015
Graduate, Project Management
University of Waikato 2006 — 2006
Marketing
Keene State College 2002 — 2006
BA Film Production
Concord High School 1998 — 2002
Massachusetts Health Quality Partners March 2015 - Present
Lowell General Hospital June 2014 - March 2015
Steward Health Care April 2014 - July 2014
Steward Health Care December 2011 - June 2014
Tufts Health Plan September 2007 - November 2011
Tufts Health Plan September 1999 - September 2007
Tufts Health Plan September 1997 - September 1999
Tufts Health Plan September 1995 - September 1997
Tufts-New England Medical Center November 1991 - September 1995
Brigham and Women's Hospital April 1991 - October 1991
Skills
Managed Care, Healthcare, Health Policy, Medicare, Insurance, Hospitals, Clinical Research, Health Insurance, Medicaid, Strategy, HIPAA, Medicare Part D, Healthcare Management, Budgets, Program Management, Management, Healthcare Information..., Informatics, Healthcare Consulting, Strategic Planning, Leadership, EHR, Physicians, Revenue Cycle, Provider Relations, Claim, Healthcare Industry, Data Analysis, Disease Management, Employee Benefits, Quality Improvement, HMO
Education
Harvard T.H. Chan School of Public Health 1984 — 1986
S.M, Health Policy and Management
Harvard University 1978 — 1982
A.B., Biology
Century 21 Commonwealth January 2007 - Present
Century 21 Peases Countryside December 2005 - December 2007
Coldwell Banker Residential Brokerage January 2002 - January 2004
Tufts Health Plan 1995 - 2003
Salem Hospital 1993 - 1995
Skills
Single Family Homes, First Time Buyers, Residential, Real Estate, Land, First Time Home Buyers, Sellers, Luxury, Relocation, Buyer Representation, ABR, Selling, Condos, New Home Sales, Listings, Buying, Real Estate Transactions, Purchase, Certified Relocation..., Referrals, Home Staging, Buyers, Short Sales, FHA, Seller Representation
Education
Indiana University-Purdue University at Indianapolis 1987 — 1989
Masters degree, Social Work
Indiana University Bloomington 1984 — 1987
B.A., Psychology
NTTData January 2009 - Present
Tufts Health Plan June 2005 - Present
UnitedHealth Group July 2004 - May 2005
.... June 2003 - June 2004
Skills
EDI, HIPAA, Information Technology, TIBCO, SOA, Enterprise Architecture, Solution Architecture, EAI, Integration, Web Services, Java Enterprise Edition, Oracle
Education
University of Bridgeport 2001 — 2002
Masters (MS), Computer Science
Gulbarga University 1995 — 1999
Bachelor's degree, Bachelor's degree
Pfizer June 2009 - Present
Fidelity Investments March 2007 - March 2009
Tufts Health Plan August 2006 - March 2007
Electric Insurance Company March 2006 - July 2006
General Electric July 2003 - October 2005
Siemens Industry, Inc. May 2002 - April 2003
Education
Harvard University 2006 — 2009
Masters in Management, Information Management Systems
Cummins College of Engineering, Pune University 1999 — 2003
BE, Computer Science
Tufts Health Plan April 2013 - Present
Skills
TOGAF, Oracle, Enterprise Architecture, SOA, SDLC, Solution Architecture, Requirements Analysis, Java Enterprise Edition, Software Project..., Web Services, Data Modeling, Agile Methodologies, Enterprise Software, Requirements Gathering, Security, Architecture, Integration, Disaster Recovery, Architectures, Databases, IT Strategy, Unix, Business Analysis, Data Warehousing, Weblogic, EAI, Application Architecture, ETL, Websphere, SQL
Education
Gujarat University 1996 — 1999
Master of Computer Application (MCA), IT
Rollwala Computer Center 1996 — 1999
Master of Computer Applications (MCA)
Dell Inc. June 2013 - Present
Partners Healthcare - Neighborhood Health Plan December 2008 - June 2013
Blue Cross Blue Shield of Massachusetts 2005 - 2008
Tufts Health Plan 2001 - 2005
Skills
SDLC, Software Documentation, Business Analysis, Visio, Vendor Management, Business Intelligence, Healthcare Information..., Process Improvement, Integration, Software Project..., Project Management, HIPAA, PMP, Requirements Analysis, Requirements Gathering, Information Technology
Education
University of Utah
Bachelor of Science (BS), Computer Science
University of Utah
Bachelor of Science (BS), Mathematics
Harvard Extension School
Graduate Certificate in Strategic Management
Boston Children's Hospital 2014 - Present
Novartis Biomedical research 2011 - 2013
Harvard University October 2010 - June 2011
web engineer at Tufts Health Plan January 2010 - October 2010
Putnam Invetsments November 2008 - February 2010
Tufts Health Plan 2008 - 2008
fannimae 2005 - 2008
Skills
Enterprise Architecture, Unix, SDLC, Java Enterprise Edition, Agile Methodologies
Education
Lamar University
NGIT
viswa vani
viswa vani
Harvard Pilgrim Health Care September 2012 - Present
Tufts Health Plan 2009 - August 2012
Harvard Pilgrim Health Care May 2007 - March 2009
Massachusetts Eye and Ear infirmary May 2006 - May 2007
Steward (Caritas) St. Elizabeth’S Medical Center/Norwood Hospital/Carney Hospital 2004 - May 2006
Steward (Caritas) St. Elizabeth’s Medical Center 2003 - 2004
Skills
SAS, Access, SQL, Excel, Word, SPSS, PowerPoint, Microsoft Excel, Harvest Contracting Tool, Quest Analytics Tool, Healthcare, Medicare, Financial Analysis, Customer Service, Analysis, Forecasting, Insurance, Managed Care, Health Insurance
Education
Lesley University
MASTER OF SCIENCE, BUSINESS WITH A SPECIALIZATION IN INFORMATION TECHNOLOGY
Regis College
BACHELOR OF ARTS IN BUSINESS MANAGEMENT BA, BUSINESS MANAGEMENT WITH A CONCENTRATION IN ECONOMICS
Fidelity Investments 2004 - Present
Tufts Health Plan 2000 - 2004
Mercer Management Consulting 1987 - 2000
Education
Harvard Business School 1985 — 1987
MBA
Tufts University
BS, Psychology, Computational Mathematics
Winsor School
Kaiser Permanente June 2014 - August 2014
AlertWatch March 2014 - April 2014
Tufts Health Plan November 2011 - June 2013
Joslin Diabetes Center July 2009 - October 2011
Seva Mandir April 2008 - May 2008
Skills
SPSS, Data Analysis, Healthcare, Research, PowerPoint, Microsoft Excel, Microsoft Office, conversational French, Statistics, Analysis, Microsoft Word, SAS programming, Project Management, HEDIS
Education
University of Michigan - Stephen M. Ross School of Business 2013 — 2015
Candidate for Master of Business Administration (MBA), Emphases in Strategy and Health Care Management
Hamilton College 2005 — 2009
BA, Psychology
Tufts Health Plan January 2013 - Present
Tufts Health Plan December 2010 - December 2012
Tufts Health Plan 2008 - 2010
Tufts Health Plan 2005 - 2008
Skills
PPO, HMO, Health Insurance, Medicare, Managed Care, Provider Relations, Utilization Management, Insurance, Disease Management, Group Insurance, Hospitals, Medical Coding, Medicaid, Clinical Research, HIPAA, Claim, Medicare Part D, Health Policy, Healthcare Industry, Quality Improvement, Healthcare Management, Healthcare
Education
Indiana University Bloomington
BA, Art History/ Political Science
Simmons College
MSW, Clinical Social Work
Tufts Health Plan June 2011 - Present
PMC Medical Management 1998 - 2001
Skills
Healthcare, Medicare, Nursing, Healthcare Management, Health Insurance, Home Care, HIPAA, Hospitals, Wellness, Case Managment, Health Education, Cpr Certified, Utilization Management, Clinical Research
Education
University of Massachusetts at Lowell 2013 — 2018
enrolled, Masters Healthcare Administration
Lawrence Memorial Hospital School of Nursing 1989 — 1991
Registered Nursing/Registered Nurse
Southcoast Health September 2014 - Present
UMass Medical School September 2010 - August 2014
Tufts Health Plan 2008 - 2009
Hudson Public Schools 2005 - 2007
Skills
Clinical Care..., Medical Home, Process Improvement, Quality Improvement, Practice..., Change Management, Healthcare Management, Quantitative &..., Workflow, Healthcare Consulting, Strategic Planning, Public Health, Managed Care, Nursing, Program Development, Program Evaluation, Health Policy, Health Services Research, Utilization Management, Health Education, Medicaid, Medicine, Healthcare Industry, Disease Management, Community Health, Healthcare Information..., Hospitals, Patient Safety, NCQA, Performance Improvement, Health Insurance, Health Care Reform, Telemetry, Policy
Education
Harvard University School of Public Health 1987 — 1989
Master of Science (M.S.), Health Policy and Management
Salve Regina University
Bachelor of Science (B.S.), Nursing Science
MFW Design 2007 - Present
All Wood Treasures 2004 - 2007
Distinctive Custom Cabinetry; Kiesler Enterprises; Closets By Design 1998 - 2004
Oxford Health Plans 1996 - 1997
PostScript 1995 - 1997
Tufts Health Plan March 1989 - January 1994
Lincoln National Life November 1976 - March 1989
Education
Iowa State University
BS
Lahey Hospital & Medical Center April 2014 - Present
Winchester Hospital October 2011 - April 2014
Lowell General PHO June 2009 - October 2011
Harvard Pilgrim Health Care June 2007 - June 2009
Tufts Health Plan 2005 - 2007
Tufts Health Plan 2003 - 2005
Tufts Health Plan 2001 - 2003
Tufts Health Plan 1998 - 1999
Tufts Health Plan 1997 - 1998
Skills
Managed Care, Healthcare Management, Healthcare, Hospitals, Medicare, Revenue Cycle, Meditech, EHR, HIPAA, Healthcare Consulting, SAS, Health Insurance, Data Analysis, Access, MedAssets, Healthcare Information..., Pay for Performance, Risk Management
Education
Illinois State University
Bachelor of Science (BS), Health Information Management
University of Massachusetts at Lowell
Master of Science (MS), Health Management & Policy
Tufts Health Plan April 2000 - February 2014
Tufts Health Plan October 1996 - January 2000
Skills
Accounts Payable, Invoicing, Employee Benefits, Insurance, Payroll, Payment Systems, Internal Communications, Access, HIPAA, Customer Service
Education
Kaplan University-Davenport Campus 2005 — 2006
Certificate in Criminal Justice, Forensics
Waltham Senior High School
American Cancer Society May 2013 - Present
American Cancer Society September 2005 - Present
Dana-Farber Cancer Institute 2000 - 2005
Tufts Health Plan June 1997 - December 1999
Skills
Community Outreach, Nonprofits, Healthcare, Research, Program Development, Program Evaluation, Public Health, Grants, Volunteer Recruiting, Non-profits, Health Education, Fundraising, Event Planning, Volunteer Management, Public Speaking, Higher Education, Philanthropy, Grant Writing, Qualitative Research, Community Development
Education
Harvard T.H. Chan School of Public Health 1995 — 1997
MS, Maternal and Child Health
Stanford University 1988 — 1992
BA, Psychology
Insight Global May 2015 - Present
Veredus July 2014 - December 2014
Veredus October 2013 - March 2014
The Jacobson Group January 2013 - October 2013
Tufts Health Plan January 2008 - August 2012
Tufts Health Plan July 2006 - December 2007
Tufts Health Plan January 2004 - June 2005
Harvard University June 2001 - November 2003
kinkos.com (Currently FedEx Kinkos) January 2000 - December 2000
Citizens Bank December 1998 - December 1999
Skills
Process Improvement, Project Management, Change Management, Risk Management, Call Center, Project Planning, Quality Assurance, Leadership, Vendor Management, Business Analysis, PMP, Insurance, SDLC, Program Management, Visio, Project Portfolio..., Business Process..., Management, PMO, Cross-functional Team..., Requirements Analysis, Software Documentation, Budgets, Call Centers, Medicare, Health Insurance, Healthcare, Analysis, Training, HIPAA
Education
Villanova University 2010 — 2015
Master Certificate in Business Analysis
Northeastern University 2006 — 2006
Graduate Certificate Program, Project Management
Harvard University 2001 — 2003
Business Management Professional Education
Rhode Island College 1982 — 1987
BA, Communication, Psychology
Tufts Health Plan December 2013 - Present
Cambridge Health Alliance March 2012 - July 2013
Compassionate Care Agency April 2011 - February 2012
Novartis Pharmaceuticals June 2010 - April 2011
Boston Medical Center November 2000 - August 2008
Skills
Hospitals, Patient Safety, Clinical Research, Public Health, Clinical Trials, Healthcare Information..., Epic Systems, Healthcare Management, Healthcare, Project Management, Nursing, EMR, Healthcare Consulting, Managed Care, EHR
Education
Harvard University Graduate School of Education
EdM, adult development, adult learning
Northern Kentucky University
Advanced Practice Certificate, Adult Nurse Practitioner
Yale University School of Nursing
MSN, women's health
EMC February 2015 - Present
Federal Reserve Bank of Boston June 2013 - February 2015
athenahealth May 2011 - June 2013
Tufts Health Plan January 2008 - May 2011
Vitale Caturano and Company2006 October 2006 - February 2008
The Massachusetts Daily Collegian January 2005 - May 2006
Liberty MutualSummer 2005 May 2005 - August 2005
Skills
Internal Audit, Internal Controls, Auditing, Analysis, Sarbanes-Oxley Act, Enterprise Risk..., Account Reconciliation, Budgets, Data Analysis, Sarbanes-Oxley, Microsoft Excel, PowerPoint, Financial Analysis, IT Audit, SAS70, Finance, External Audit, Financial Reporting, Risk Management, CISA
Education
Isenberg School of Management, UMass Amherst 2002 — 2006
BS, Accounting and Information Systems
Reading Memorial High School 1998 — 2002
Senior Whole Health August 2014 - Present
Tufts Health Plan October 2011 - 2014
Tufts Health Plan January 2008 - October 2011
Medical Matrix Systems November 1999 - December 2007
TRIAD Healthcare, Inc. 1996 - 2006
Pedal Ancillary Management Services 1998 - 2000
Skills
Managed Care, Case Managment, Medicare, Health Insurance, HIPAA, Clinical Research, Medicaid, Healthcare Industry, Insurance, Healthcare, Healthcare Management, Provider Relations, Healthcare Information..., Healthcare Consulting, Hospitals, Public Health, Employee Benefits, Data Analysis, Health Policy, Credentialing, Quality Assurance, Network Development, Provider Network..., Contract Management
Education
New Jersey City University
Bachelor of Health Sciences
Harvard University
Public Health
Life University
Doctor of Chiropractic
Bostonia Allarum Companie March 1975 - Present
Artisoft January 2000 - September 2001
Tufts Health Plan June 1995 - November 1999
Harvard Biomechanics Laboratory June 1994 - June 1995
UMASS Medical School September 1993 - March 1994
Lexington High School September 1991 - June 1993
ITEK Division of Litton, Inc June 1989 - December 1990
MIT Political Science January 1988 - June 1989
SPARTA, Inc June 1982 - October 1987
Adaptive Optics Associates June 1980 - June 1983
Skills
String Theory, Rudimental drumming, Racewalking, R&D, Research, Physics, Statistics, Astronomy, Testing, Science, Opto-mechanical Design, Music, Music Education, Engineering, Defense, Engineering Management, Mathematical Modeling, Teaching, Simulations, Laser, Product Development, Technical Writing, Quality Assurance, Analysis
Education
Harvard University 1959 — 1966
Doctor of Philosophy (PhD), Electromagnetics
Union College 1955 — 1959
BME, Mechanical Engineering, 3rd in class of 300
Tufts Health Plan April 2013 - Present
GENPACT (GE) January 2010 - March 2013
GENPACT (GE) June 2006 - February 2010
Skills
Six Sigma, Business Process..., Business Process, Process Improvement, Management, Business Process Mapping, Order to Cash, Business Process..., Team Management, Management Consulting, Operations Management, Business Impact Analysis, Shared Services, Outsourcing, Strategy, Service Delivery, People Management, MIS, Continuous Improvement, Sarbanes-Oxley Act, Green Belt, Supply Chain Management, Process Automation, BPO, Business Analysis, Visio, Operational Excellence, Analysis, Process Mapping, TQM, FMEA, Internal Controls, Cross-functional..., Benchmarking, Process Management, Business Transformation, Value Stream Mapping, Lean Sigma, 5S, SOX, Test Effort Estimation, IT Strategy, Transition Management, Project Management, Business Process..., Offshore Outsourcing, Business Case Modelling
Education
Institute of Chartered Financial Analysts of India 2008 — 2010
MBA, Operations Management
Guru Nanak Dev University 2002 — 2005
Bsc, Economics
JPA Health Communications July 2013 - Present
Pfizer August 2011 - July 2012
Denterlein Public Affairs February 2008 - August 2011
Tufts Health Plan January 1998 - July 2007
Harvard Pilgrim Health Care 1996 - 1997
Skills
Crisis Communications, Strategic Communications, Communications Planning, Media Relations, Corporate Communications, Public Relations, Press Releases, Editing, Public Speaking, Social Media, Strategic Planning, Marketing Communications, Public Policy, Leadership, Internal Communications, Community Outreach, Nonprofits, Strategy, Government
Education
Harvard University Kennedy School of Government 2009 — 2010
MPA, Public Administration
Simmons College 1995 — 1997
MA, French
Simmons College 1989 — 1993
BA, International Management and French
Tufts Health Plan Senior Healthcare AnalystTufts Health PlanApril 2011 - Present
Seasons Hospice February 2009 - April 2011
Skills
Healthcare, Medicare, Healthcare Management, Managed Care, Nursing, Program Development, Long-term Care, Healthcare Information..., Customer Service, Utilization Management, Case Managment, Medicaid, Mental Health
Education
University of Massachusetts Lowell 2013 — 2017
Master’s Degree, Health Informatics
Quincy College 2000 — 2002
Associate's degree, Registered Nursing/Registered Nurse
Indiana University Bloomington 1984 — 1988
Bachelor of Arts (B.A.), Sociology
University of Massachusetts at Lowell
Master's degree, Health Informatics
Tufts Health Plan March 2013 - Present
The TriZetto Group October 2007 - February 2013
Grand Circle Corporation October 2006 - October 2007
Ecolab April 2006 - October 2006
Liberty Mutual Insurance September 2005 - April 2006
Skills
Data Warehousing, Informatica 8.x/7/x, SSIS 2008/2005, Microsoft SQL Server..., Oracle 10g/9i, SSRS, Hyperion Brio, Data Profiling, Performance Tuning, PL/SQL, Java, Stored Procedures, Data Modeling, Informatica, SSIS, Microsoft SQL Server, Oracle, ETL, Hyperion Enterprise, Database Design, T-SQL, Data Integration, DB2, Analysis Services, Requirements Analysis, Data Warehouse..., OLAP, Requirements Gathering, SDLC, Business Intelligence, SQL, Databases, Scrum, Agile Methodologies
Education
Northeastern University 2003 — 2005
Master's degree, Computer systems and Engineering
Jawaharlal Nehru Technological University
Bachelors of technology, Mechanical Engineering
Aquitaine Boston June 2014 - Present
Central Kitchen June 2013 - June 2014
Harvard Business School Publishing November 2010 - April 2013
Tufts Health Plan 2009 - 2010
Abt Associates 2003 - 2008
Hotdispatch 2000 - 2002
Skills
Technical Support, Customer Service, E-Learning, Microsoft Word, Account Management, Microsoft Office, Data Analysis, Project Management, Software Documentation, Research, Analysis, Management, Program Development, Leadership
Education
Harvard University 1998 — 2001
BA, Social Science
University of California, Santa Cruz 1992 — 1994
Newton Wellesley Psychiatry February 2002 - June 2011
Newton Wellesley Psychiatry 2002 - June 2011
Newton Wellesley Psychiatry 2002 - June 2011
Tufts Health Plan September 1999 - February 2002
Tufts Health Plan January 1999 - February 2002
Education
Lesley University 1983 — 1984
B.S., Organizational Behavior
Lesley University 1983 — 1984
Organizational Behavior
Massachusetts General Hospital 2003 - Present
Emerson Hospital 1997 - 2003
Tufts Health Plan 1995 - 1997
New England Critical Care 1984 - 1984
Skills
Nursing, Oncology Nursing, Management, Patient Safety, Oncology, Radiation Therapy, Patient Advocacy, Healthcare Management, JCAHO, Inpatient, Healthcare, EMR, EHR, Hospitals, Meditech, HIPAA, Healthcare Information..., Home Care, Physician Relations
Education
Lesley College 1986 — 1988
Bachelor of Science (BS), Organizational Behavior Studies
Sisters of Charity School of Nursing
Nursing, Diploma
Tufts Health Plan July 2001 - Present
Education
HACC, Central Pennsylvania's Community College 2014 — 2019
Associate of Arts (AA), Nursing
University of Southern California 1993 — 1994
Master's degree, Marriage and Family Therapy/Counseling
University of Pennsylvania 1988 — 1992
Bachelor's degree, Psychology
Blue Cross Blue Shield of Michigan November 2011 - October 2013
CNSI January 2010 - October 2011
Tufts Health Plan January 2007 - December 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, EDI, PHP, .NET, SQL, C++, Visio, XML, Access
Education
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor of Technology (B.Tech.), Computer Science
Network Health 2010 - 2012
Tufts Health Plan August 2002 - March 2010
Skills
Case Managment, Medicaid, Healthcare, Healthcare Management, Utilization Management, Nursing, Hospitals, Managed Care, Medicare, Public Health, Medical Terminology
Education
Rivier College 1996 — 1997
Associate's degree, Registered Nursing/Registered Nurse
Greater Lowell Technical School 1991 — 1992
LPN, Practical Nursing, Vocational Nursing and Nursing Assistants
Tufts Health Plan March 2015 - Present
Tufts Health Plan December 2008 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, CPR Certified, First Aid, Healthcare, Social Media, Project Management, Strategic Planning, Program Management, Leadership, Management, Public Speaking
Education
Keene State College 2004 — 2008
Bachelor of Arts (B.A.), Clinical Psychology
Keene State College 2004 — 2008
BA, Clinical Psychology
Quest Diagnostics April 2013 - Present
Tufts Health Plan March 1999 - March 2004
Skills
Access, HIPAA, Microsoft Excel, Analysis, Data Analysis, Healthcare, Process Improvement, Software Documentation, Visio, Healthcare Information..., Outlook, Hospitals, Business Analysis, Medical Terminology, CMS & Hospital Claims, Healthcare Management, Data Entry, Microsoft Word, EMR
Education
Middlesex Community College 2010 — 2012
Diploma in Medical Reception/Phlebotomy
Gujarat University 1989 — 1992
Associate's degree, Accounting and Finance
HP Enterprise Services July 2005 - Present
Tufts Health Plan April 2001 - September 2005
Unisys/MassHealth December 2003 - June 2005
Eclipsys Corporation June 1998 - February 2001
Skills
Quality Center, SDLC, Test Management, System Testing, CMMI, Quality Management, Testing, Test Cases
Education
University of Massachusetts Boston 1987 — 1988
1 year toward M.Ed, Elementary Education and Teaching
Le Moyne College 1979 — 1981
Bachelor's Degree, English/Communication
State University of New York at Buffalo 1977 — 1979
none - transferred, Fine arts
Tufts Health Plan November 2012 - Present
YMCA 2012 - 2012
Best Buy 2011 - 2012
Skills
Medicare, Insurance, HIPAA, Healthcare, Employee Benefits, Customer Service, Medicaid, Data Entry, Access, Healthcare Information..., Call Centers, Healthcare Management, Microsoft Excel, Microsoft Office, Outlook
Education
Indian River Community College 2006 — 2010
Bachelor's degree, Organizational management
Tufts Health Plan 2008 - Present
Skills
Insurance, Claim, Health Insurance, Geriatric Nursing, Case Management, medical case management, Microsoft Office, Medical Terminology, Nursing Care, Nursing Management, Nursing Documentation, Nursing Process
Education
Lawrence Memorial Hospital School of Nursing 1989 — 1991
Nursing - Diploma, Registered Nursing/Registered Nurse