Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
KonigCo LLC June 2014 - Present
Lexus May 2013 - April 2014
LA Times Media & Cars.com March 2008 - September 2012
2 Starz Entertainment January 1998 - December 2006
Verizon April 2003 - July 2005
Skills
Account Management, Customer Relations, Negotiation, Advertising, Promotions, New Business Development, Team Leadership, Business Strategy, Customer Service, Marketing, Training, SEM, Sales, Sales Operations, Management, B2B, Customer Retention
Education
University of Phoenix 2003 — 2005
MBA, Business
Towson University 1996 — 2002
Bachelors, Marketing; E-Business
Verizon June 2014 - Present
Canon, Inc. December 2002 - June 2014
Office Depot January 2001 - July 2001
Skills
Customer Service, Networking, Virus Removal, Critical Thinking, Graphic Arts, Computer Repair, Technical Support, Project Management, Training
Education
Tidewater Community College 2001 — 2014
Network Infrastructure Specialist
Kempsville High School
Red Rock Business Advisors 2005 - Present
Management Systems Designers 2003 - 2005
Verizon 2002 - 2003
EDS, an HP company 2000 - 2003
Grant Thornton LLP 1999 - 2000
Central Intelligence Agency 1997 - 1999
Skills
Government Contracting, Accounting, Management Consulting, Managerial Finance, Program Management, Strategic Planning, Entrepreneurship, Public Speaking, Strategic Leadership, Business Strategy, Small Business, Cash Management, Process Improvement, Management, PMP, Financial Reporting, Leadership, Project Management, Budgets, Integration, Strategy, Start-ups, Business Intelligence, Analysis, Business Development, Business Process, Change Management, Contract Negotiation, DoD, Financial Analysis, Performance Management, Project Planning, Risk Management
Education
Troy University
MBA, Management
Western Kentucky University
BS, Accounting
City Of Daphne February 2015 - Present
Verizon October 2014 - December 2014
McNider Creations March 2011 - October 2014
Phins Apparel March 2011 - October 2014
Skills
Graphic Design, Logo Design, Adobe Creative Suite, Microsoft Office, Illustrator, Microsoft Word, Photography, Photoshop, Mac, Advertising, Social Media, Social Media Marketing, Dreamweaver, Public Speaking, InDesign, Customer Service, Social Networking, Web Design
Education
University of South Alabama 2015 — 2017
Masters of Information Systems, Computer and Information Systems Security/Information Assurance
Troy University 2009 — 2010
BS, Graphic Design
Troy University 2002 — 2008
BS, Social Science
ADT September 2014 - Present
Colonial Life April 2013 - July 2015
True North Title October 2013 - February 2015
MassMutual Financial Group March 2012 - April 2013
ValuTeachers April 2010 - July 2012
Verizon March 2010 - March 2012
Simply Wireless April 2008 - January 2010
Skills
Security, Sales, Alarm Systems, Customer Service, Salesforce.com, Training, Client Education, Microsoft Office, Outlook, Marketing, Small Business, Budgeting, Life Insurance, Term Life Insurance, Fixed Annuities, Budgets, Strategic Financial..., Retirement Planning, Mutual Funds, Marketing Strategy, Public Speaking, Long Term Care Insurance, Asset Protection, Disability Insurance, Nonprofits, Universal Life, Annuity Sales, Financial Planning
Education
University of Houston-Downtown 2002 — 2004
Interdisciplinary Studies
Tidewater Community College 1996 — 2000
Associates in Liberal Arts/English, English/interdisciplinary studies
Northwestern Benefits August 2014 - Present
Swerdlin & Company August 2014 - December 2014
Koch Business Solutions (KBS) July 2012 - October 2013
Verizon August 2011 - July 2012
Citigroup March 2003 - June 2011
Walter Industries May 1991 - July 2002
Skills
Employee Benefits, HRIS, Performance Management, Talent Acquisition, Human Resources, Benefits Administration, Employee Relations, Deferred Compensation, PeopleSoft, SAP HR, Vendor Management, Leadership Development, Coaching, Compensation, Change Management, Process Improvement, Outlook, Leadership, Management
Education
Troy University 2005 — 2007
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of South Florida 1998 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Verizon June 2010 - August 2014
Morgan Stanley Smith Barney October 1986 - June 2010
Skills
BT/Trading System...
Education
Touro College
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Eden Realty & Management Inc November 2008 - Present
Independant Marketing Consultant 2001 - 2013
Verizon July 2008 - October 2009
AT&T November 2001 - December 2005
Skills
Real Estate, Investment Properties, Negotiation, Business Analysis, Business Strategy, Telecommunications, Network Administration, Wireless Routers, Wireless Communications..., Business Networking, Programming, Software Implementation, SAP Implementation, Integrated Circuit..., Data Analysis, Marketing, Comparative Market..., Information Management, Cisco Technologies, Digital Circuit Design, Circuit Analysis, Wireless Networking, Microsoft SQL Server, Reporting & Analysis, Data Management, Cisco Routers, LAN-WAN, Switching, LAN Switching, DS3, T1s, ISDN, Integration, Business Intelligence, Microsoft Office, Visual Basic, C++, HTML, C#, Routing Protocols, JavaScript, XML, DHTML, Frame Relay, Microsoft Visual Studio..., Mops, CLR, VoIP, Cisco VoIP, NOC
Education
Walden University 2013 — 2015
Master's degree of Information Technology, Software Engineering
New Horizons Computer Learning Centers 2012 — 2013
Information Technology Specialist 2
Tiffin University 2008 — 2012
Master of Business Administration (MBA), Marketing, General Management
Ursuline College 2000 — 2004
Bachelor degree in Accounting & Business Administration
Adorabelly Design April 2015 - Present
Village of Stone Park April 2008 - Present
Verizon May 2013 - January 2015
Verizon Wireless January 2005 - May 2013
Verizon Wireless April 2001 - January 2005
Verizon Wireless April 2000 - April 2001
Verizon Wireless December 1995 - April 2000
Skills
Project Management, Program Management, Business Analysis, Leadership, Process Improvement, Team Leadership, Telecommunications, Integration, Management, Customer Experience, Product Management, Wireless, Mobile Devices, Call Centers, Customer Retention, Customer Satisfaction, Solution Selling, Account Management, Vendor Management, Sales Operations, Sales, Cellular Communications, Cross-functional Team..., Direct Sales, Training, Strategy, Strategic Partnerships, VoIP, Managed Services, Mobile Technology, Sales Process, CRM, 4G, Customer Service, Marketing, Strategic Planning, Consulting, Team Building, Business Development, Sales Management, B2B, Salesforce.com, LTE, Unified Communications, M2M, Product Marketing, CDMA, Microsoft Office, Networking, Product Development
Education
Triton College
Business Administration and Management, General
Verizon September 2014 - June 2015
Verizon December 2010 - September 2013
Verizon Communications September 2005 - December 2010
Verizon April 1999 - September 2005
Verizon Federal June 1997 - April 1999
Verizon Federal April 1995 - June 1997
Education
Towson University
BS
Kysor Panel Systems November 2014 - Present
Layne Hutchings Consulting April 2011 - Present
EES September 2008 - April 2011
Verizon 2006 - 2007
Reliant Energy February 2005 - March 2006
DCG Inc. 1991 - 2003
Skills
Energy, Energy Management, Contract Negotiation, Strategic Planning, Team Building, Business Development, Process Improvement, Sales Management, Business Strategy, Sales, Natural Gas, Pricing, Business Analysis, Business Process..., Energy Efficiency, Forecasting, Procurement, Microsoft Office, Training, New Business Development, Program Management, Marketing Strategy, Management, Contract Management, Customer Service, Operations Management, Strategy, Analysis, Business Planning, Leadership, Vendor Management, Project Management, CRM, Negotiation, Account Management, Team Leadership, Start-ups, Direct Sales, Consulting, Management Consulting, Project Planning, Entrepreneurship, Cross-functional Team..., Small Business, Sales Operations, Change Management
Education
SMU Cox School of Business 1999 — 2000
MCSE, Information Technology, Certificate of completion
Troy University 1980 — 1982
Computer Science
Wetumpka High School 1976 — 1980
General Diploma, College Prep
Aster Group - An itelligence Company June 2012 - Present
Towson University September 2008 - Present
Amtrak November 2006 - June 2012
Verizon October 2000 - November 2006
Office of the Attorney General June 2000 - October 2000
Maryland Transportation Authority Police July 1994 - June 2000
United States Department of Defense February 1990 - June 1994
Skills
Process Improvement, Budgeting, Access, Strategic Planning, Planning, SQL, SSIS, Business intelligence..., SAP BPC, SAP ECC, Outlooksoft, SAP, University Teaching, Database Design, User Interface Design, Project Planning, Budgets, SAP ERP, Financial Reporting, Business Intelligence, Business Objects, SharePoint, Business Analysis, Visio, Testing, ERP, Training, Project Management, Management, Integration, Troubleshooting, Software Project..., Dashboard, SAP BW, Financial Analysis, Telecommunications, Data Analysis, Microsoft Project, Analysis, Network Engineering, Databases, Finance, Network Design, Forecasting, Program Management, Business Process, Strategy
Education
Towson University 2001 — 2003
Masters of Science, Applied Information Technology
Towson University 2001 — 2003
Master's certificate, Computer and Information Systems Security/Information Assurance
University of Baltimore 1998 — 2001
Bachelors of Arts, Law
Verizon July 2012 - Present
Verizon March 2009 - July 2012
Verizon February 2008 - March 2009
Verizon September 2006 - February 2008
Skills
Highly motivated..., Contract Negotiation, Call Center..., Call Center Development, Call Routing, Sales Management, Sales Operations, Sales Presentations, Instructional Design, Instruction, Customer Service, Customer Satisfaction, Customer Support, Team Building, Team Leadership, Cross-functional Team..., Leadership Development, Organizational...
Education
Waynesburg College 2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
Villanova University 2005 — 2006
Project Management Certification, Project Management
Thunderbird School of Global Management 2004 — 2005
International Business Certification, International Business
University of Pittsburgh 1994 — 1996
Master of Education (MEd), Educational/Instructional Technology
University of Pittsburgh 1989 — 1993
Bachelor's degree, History
Federal Government in Washington DC May 2014 - Present
Centers for Medicare & Medicaid Services August 2007 - May 2014
General Motors July 2003 - August 2007
Verizon February 2000 - July 2004
Skills
Government, Research, Public Speaking, Customer Service, Project Management, Strategic Planning, Microsoft Excel, Policy, Change Management, Program Management, Microsoft Word, PowerPoint, Social Media, Nonprofits, Analysis, Process Improvement, Data Analysis, Project Planning, Access, Team Leadership, Leadership, Quality Assurance, Software Documentation, Training, Management, Six Sigma, Team Building, Continuous Improvement, Risk Management, MS Project, Operations Management, Process Engineering, Product Development, Cross-functional Team..., Business Process..., Visio, Manufacturing, Troubleshooting, Budgets, Procurement, SAP, Engineering, Teamwork, Business Analysis, Lean Manufacturing, System Administration, Quality Management, Integration, Organizational..., Management Consulting
Education
Towson University
Bachelor of Science (BS), International Business
Oracle February 2015 - Present
Oracle February 2014 - February 2015
IBM July 2011 - June 2013
Siemens PLM Software April 2009 - January 2011
TIBCO Software December 2007 - January 2009
Convergys December 2003 - March 2006
Kronos December 2001 - August 2003
Verizon May 1987 - December 1996
Skills
Enterprise Software, Integration, Solution Selling, SaaS, Cloud Computing, Business Development, Business Intelligence, Sales Enablement, Professional Services, Solution Architecture, Pre-sales, Salesforce.com, Direct Sales, Telecommunications, Cisco Technologies, SharePoint, Security, Virtualization, VoIP, Data Center, Networking, Business Alliances, Outsourcing, Information Technology, IP, Channel Partners, Unified Communications
Education
University of Valley Forge 1984 — 1987
B.S.
Towson University 1983 — 1984
Amerigroup August 2012 - Present
AppleOne May 2012 - August 2012
Verizon June 2009 - June 2011
ACS Systech Integrators 2011 - 2011
Alltel October 2006 - June 2009
Upstream Travel February 2004 - October 2006
Cox Communications November 2001 - February 2004
Skills
Typing, data entry, Outstanding Customer..., Microsoft Office, Windows 7, ISDN, LAN/WAN, Outlook, Tax Jurisdiction look up, RTB System
Education
Tidewater Community College 2004 — 2015
Business Administration and Management, General, 3.0
Lake Taylor Hospital 1989 — 1989
Certified Nursing Assistance, Occupational and Environmental Health Nursing, 4.0
Capitol Securities Management March 2010 - Present
Verizon July 1989 - March 2010
Skills
Finance, Strategy, Investments, Insurance, Retirement, Analysis, Telecommunications, Strategic Financial..., Vendor Management, Retirement Planning, Estate Planning, Employee Benefits, 401k, Financial Strategy, Life Insurance, Variable Annuities, Tax Free Income, Portfolio Management, 401k Rollovers, Relationship Management, Collaborative Problem..., Strategic Leadership, Team Leadership, Financial Planning, Management, Leadership, Securities
Education
Towson University 1983 — 1987
Bachelor, Business
Towson University 1983 — 1987
Bachelor of Science (B.S.), Business Administration and Management, General
Verizon April 2015 - Present
European Wax Center January 2015 - Present
Brazilian Wax by Claudia June 2014 - Present
Charleston County Aviation Authority May 2012 - Present
Avon October 2011 - March 2012
Charleston County Aviation Authority February 2007 - January 2011
Skills
Communications Planning, Employee Relations, Public Relations, Aesthetics, Waxing, Tinting, Eyebrow, Internal Communications, Social Networking, Social Media, Crisis Communications, Cosmetics, Customer Service, Microsoft Office
Education
Trident Technical College 2012 — 2014
Associate General technologies, cosmetology minor in Management
Trident Technical College 2010 — 2012
Certificate, Cosmetology/Cosmetologist, General, Magna Cum Laude
Trident Technical College
Associate's degree, Business General/Small entrepreneur
OHEL Children's Home and Family Services February 2015 - Present
UIT assigned to Verizon 2011 - August 2013
Verizon 1990 - 2010
Skills
Network Design, Process Improvement, DWDM, Provisioning, Telecommunications, Fiber Optics, Network Engineering, Fiber, Sales Support, Optical Fiber, VoIP, Broadband, Ethernet, Wireless, Networking, Unified Communications, Security, Switches, MPLS, WAN, Telephony, Solution Selling, T1, DSL, Sales Operations
Education
Touro College 1980 — 1983
BS, Math / Computer Science
Maryland Transportation Authority June 2015 - Present
CareFirst BlueCross BlueShield January 2015 - June 2015
Verizon Enterprise Solutions July 2012 - July 2014
Verizon Digital Media Services January 2010 - July 2012
Verizon Information Services January 2003 - January 2010
Verizon IT January 1999 - January 2003
Verizon January 1993 - January 1998
Bell Atlantic October 1989 - December 1993
Skills
SDLC, Management, Software Development, Release Management, Integration, Information Technology, PMP, Requirements Analysis, Vendor Management, ITIL, Software Project..., PMO, IT Strategy, SharePoint, Business Analysis, Project Management, Program Management, Process Improvement, Telecommunications, Agile Methodologies, Enterprise Software
Education
Towson University 1978 — 1982
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Towson University
Bachelor of Science (B.S.), Marketing
ASG Security Norfolk September 2015 - Present
Simply Wireless Inc. / MobileNow February 2015 - Present
Verizon February 2009 - August 2014
Alltel Wireless October 2000 - February 2009
Skills
Sales Management, Training & Development, Business Planning, Team Leadership, Sales Operations, Solution Selling, Team Building, Telecommunications, Sales Process, Inventory Management, Recruiting, Customer Service, Account Management, New Business Development, Strategic Planning, Direct Sales, Retail, Negotiation, Microsoft Office, Coaching, Customer Experience, Leadership, PowerPoint, Cross-functional Team...
Education
Alpha College of Real Estate 2015 — 2015
Principles of Real Estate
Bayside High
Tidewater Community College
Pursuing Associate's degree, Business Administration and Management, General
Verizon July 2012 - Present
Accumark, Inc February 2012 - July 2012
Skills
Climbing, Construction, CDL Class A, CPR Certified, Heavy Equipment, Aerial Lifts, Heavy Lifting, First Aid, DOT Certified, Fiber Optics, Copper Cabling, Carpentry, Residential Roofing, Siding, Utility Locating, Vinyl Siding, Metal Roofing, Interior Trim, Trim Work, Exterior Trim, Custom Trim, Chainsaw, Construction Safety, Painting
Education
Mathews High School 2004 — 2008
Advanced Studies Diploma
Tidewater Community College
39 credits complete, General Studies
HoCo C/S September 2009 - Present
Verizon March 1972 - October 2003
U.S. Army May 1967 - April 1986
Skills
Negotiation, Public Speaking, Contract Negotiation, Coaching, Program Management, Strategic Planning, Government, Project Management, Customer Service, New Business Development, Change Management, Business Development, Process Improvement, Sales Management, Training, Analysis, Start-ups, Strategy, Management, Operations Management, Account Management, Business Planning
Education
Towson University
Tripwire October 2014 - Present
U.S. Secret Service May 2014 - December 2014
McCormick November 2013 - April 2014
Oracle August 2013 - September 2013
NOAA July 2013 - August 2013
Financial Industry Regulatory Authority May 2013 - August 2013
Johns Hopkins University Applied Physics Laboratory May 2013 - May 2013
Constellation Energy/Exelon July 2012 - May 2013
Verizon October 2012 - April 2013
Lockheed Martin August 2012 - March 2013
Skills
Databases, Systems Engineering, Computer Security, Security, Information Assurance, CISSP, Solaris, Network Security, System Architecture, Information Security, Integration, Penetration Testing, Linux, Enterprise Architecture, IT Operations, Security Operations, Computer Network..., Information Security..., Red Hat Linux, Oracle, Oracle Enterprise..., Oracle E-Business Suite, Oracle Applications, SunOS, Software Engineering, Software Project..., Technical Documentation, Technical Writing, Project Management, Proposal Writing, Change Management, Program Management, Veritas Volume Manager, Operating Systems, Systems Analysis, High Performance..., Storage Architecture, Cloud Computing, Virtualization, Microsoft Technologies, Global Operations, SAN, VMware, VMware Infrastructure, Aerospace Engineering, Cyber Defense, Large Systems..., Big Data, Unix, VMware ESX
Education
Towson University 2006 — 2010
Master of Science (M.S.), Computer Science
Towson University 1996 — 2001
Bachelor of Science (B.S.), Chemistry
University of Maryland Baltimore County 1993 — 1996
Chemistry and Physics
St. Paul's School 1986 — 1993
High School Diploma
Verizon January 2007 - Present
Verizon Wireless January 2007 - Present
Avon April 2012 - Present
Calendar Club 2001 - 2002
Skills
Direct Sales, Call Centers, Telecommunications, Technical Support, Customer Service, Delegation, Leadership, Customer Retention, Wireless, Troubleshooting, Mobile Devices, Customer Experience, Team Leadership, Account Management, Customer Satisfaction
Education
St. Andrew's Parish High School 1995 — 1999
Trident Technical College
Summer Sailing on the Severn -thinking about what next! May 2015 - Present
Verizon October 2012 - May 2015
Verizon Business 2005 - 2012
TCD Alumni MidAtlantic Branch 2003 - 2011
HP 2003 - 2005
Ciena 2001 - 2003
USinternetworking 2000 - 2001
Rowman & Littlefield 1998 - 2000
ASTD 1994 - 1998
Skills
Telecommunications, Cloud Computing, Vendor Management, Program Management, Strategic Planning, Project Management, Team Leadership, Solution Selling, Team Building, Professional Services, Salesforce.com, Coaching, Change Management, Business Strategy, Business Development, Networking, Leadership, Strategic Partnerships, Organizational Learning, Experiential Learning, Curriculum Innovation, Account Management, Security, Management, Selling, Sales, SaaS, Contract Negotiation, Strategy, CRM, Outsourcing, Marketing, Consulting, Enterprise Software, Training, Managed Services, Data Center, Training & Development
Education
National College of Industrial Relations 1989 — 1992
Post-Graduate, Human Resource Management and Development
Trinity College, Dublin 1985 — 1989
Hons Masters, Management and Psychology
Verizon OwnerNew Threads / ReThreads Clothing BoutiquesSeptember 2008 - September 2012
Skills
Telecommunications, Software Documentation, Database Administration, T1, Testing, Microsoft Office, Access, Product Development, Troubleshooting, Project Management, Telephony, Networking, Fiber Optics, Consulting, Computer Network..., Optical Fiber, Microsoft Excel, IP, Management
Education
Towson University
PriceWaterhouseCoopers July 2004 - Present
JPMorgan Chase June 2001 - July 2004
Verizon August 2000 - June 2001
Cybertek October 1998 - August 2000
FirstPlus Financial May 1998 - October 1998
GE Capital August 1991 - April 1998
Skills
Project Management, Six Sigma, Training, Business Process..., Process Improvement, Technology Solutions, Business Analysis, Vendor Management, PMO, Risk Management, SDLC, IT Strategy, Cross-functional Team..., Accounting, Program Management, Data Analysis, Testing, Software Documentation, Analysis, Business Process, Auditing, Leadership, Business Transformation, Change Management, Requirements Analysis, Integration, Management, PMP, Databases, Management Consulting, Information Technology, Strategy, Project Portfolio..., Security, Financial Risk
Education
Wilmington College 1994 — 1997
BBA
Trinity University 1989 — 1990
Burnet HS 1985 — 1989
Freelancer February 2011 - Present
Reiter Consulting January 2008 - Present
Verizon May 2000 - May 2002
Teligent, Inc. 1999 - 2000
Organization of American States 1995 - 1996
Skills
Marketing Strategy, Marketing, Team Building, Competitive Analysis, Research, Online Research, Language Teaching, Translation, Writing, Relationship-builder..., Connecting People, Events, Sustainability
Education
Thunderbird School of Global Management 1996 — 1998
MBA, Marketing
Vesalius College, Vrije Universiteit Brussel 1990 — 1993
B.A., International Affairs and Economics
Allstate 2014 - Present
Verizon Business 2010 - 2014
Verizon 2002 - 2010
WorldCom 1998 - 2002
Skills
Telecommunications, Managed Services, VoIP, Unified Communications, Business Analysis, Salesforce.com, MPLS, SaaS, Co-location, Project Management, Financial Reporting, Financial Analysis, Property & Casualty...
Education
Villanova University 2013 — 2014
Masters Certificate Project Management, Project Management
Trident University International 2009 — 2013
Master of Business Administration (MBA), Information Technology Management
Verizon May 2006 - Present
Verizon May 2004 - May 2006
Verizon January 2004 - May 2004
Verizon August 1999 - January 2004
Giant Food September 1996 - August 1999
Skills
Community Relations, Stakeholder Management, Employee Engagement, Public Affairs, Marketing Communications, Corproate Benefits..., Corporate Philanthropy, Employee Benefits
Education
Towson University 1995 — 1999
MA, Public Relations
Bennett College 1989 — 1993
BA, Mass Communications
Aussern Productions February 2013 - Present
WCBM Radio June 2004 - Present
You Auto Know August 2008 - August 2010
Advanced Video Systems June 2009 - February 2010
CB Richard Ellis February 2008 - October 2008
Verizon May 1996 - February 2008
WARX-WARK Radio June 1987 - February 1990
Skills
Sound, Broadcast, Public Speaking, Marketing, Management, Training, Customer Service, Voiceovers, Voice Acting, Radio, Social Networking, Television, Call Centers, Customer Retention, Acting, Process Improvement, Sales, Theatre, Team Building, Coaching, Customer Satisfaction, Leadership, Advertising, Voice Over
Education
Harford Community College
Updating TV/Radio/Electronic Media production skills
Towson University
Bachelor of Science, Mass Communications- Radio concentration
Coca-Cola Enterprises October 2013 - Present
Verizon May 2009 - July 2013
Verizon May 2008 - May 2009
Verizon May 1999 - May 2008
Verizon June 1999 - May 2000
Verizon February 1996 - May 1999
Skills
Telecommunications, Quality System, Salesforce.com, Microsoft Office, Process Improvement, Product Management, Integration, Cross-functional Team..., Team Leadership, Business Development, Team Building, Customer Experience, Customer Service, Management, Project Management, Vendor Management, Call Center, Marketing, Budgets, Customer Satisfaction, Program Management, Strategic Planning, Leadership, ISO 27001 Lead Auditor, ISO 9001:2008 Lead..., ITIL v3 Foundations..., Root Cause Analysis, Forecasting, Scalability, SOE Design, bpml, Employee Training, Malcolm Baldrige, IT Risk Management, Requirements Analysis, VoIP, Training, Business Analysis, Quality Assurance, Call Centers, Coaching, Sales, Security
Education
Towson University 1990 — 1995
Bachelors, Mass Communications
JTScopes July 2014 - Present
JTSculpts 2009 - Present
MAC Cosmetics April 2011 - May 2013
Bobbi Brown Cosmetics October 2010 - May 2013
Simply Pretty 2010 - May 2012
This Blog Really Stinks November 2007 - May 2012
Red Door Spa May 2008 - July 2009
Cenveo Publisher Services January 2005 - May 2008
Verizon May 2002 - January 2005
VCA Animal Hospitals March 1992 - May 2002
Skills
Blogging, Beauty Industry, Cosmetics, Social Networking, Fragrance, Photography, Makeup Artistry, Microsoft Excel, Social Media, Fashion Shows, Photo Shoots, English grammar, Spelling, Text Editing, intuitive leaps
Education
Towson University 1989 — 2002
Fine and Studio Arts
The Seton-Keough High School 1985 — 1989
Comcast Spotlight February 2005 - Present
Verizon January 1996 - February 2005
Cygnus Business Media November 2002 - July 2003
Patuxent Publishing December 1994 - January 1996
Skills
Salesforce.com, Digital Marketing, Social Media Marketing, Sales Management, Marketing Strategy, New Business Development, Sales, Sales Process, Email Marketing, Social Media, Market Planning, Marketing Communications, Solution Selling, Television, Media Planning, Strategic Planning, Advertising Sales, Digital Media, Advertising, Online Advertising, Marketing, Management, Online Marketing
Education
Towson University
Bachelor of Science (B.S.), Political Science and Government
Gaithersburg HS
Associated Disbributors October 2013 - Present
The Country Vintner June 2013 - Present
Daniel Richards Group January 2014 - September 2014
Volunteer at Central Virginia Food Bank June 2012 - October 2013
Verizon November 2010 - June 2012
Verizon January 2009 - November 2010
Verizon December 2006 - January 2009
Verizon December 1999 - December 2006
Skills
Managed Services, Unified Communications, CPE, Solution Selling, Consultative Selling, Customer Service, Customer Oriented, Customer Retention, Customer Acquisition, Salesforce.com, Sales Process, Business Development, Key Account Management, Key Account Development, Leadership, Negotiation, Problem Solving, Contract Negotiation, Contract Management, Outside Sales, Account Management, Vendor Management, Management, Direct Sales, Telecommunications, Telephony, Selling, MPLS, VoIP, Cold Calling, Strategy, World Class Customer..., Customer Escalation..., Sales, Training, Lead Generation, Competitive Analysis, Sales Management, Call Centers, Long-term Customer..., Customer Satisfaction, Customer Support, IT Solutions, Internet, FiOS, Forecasting, New Business Development, Co-location, Networking, T1
Education
Towson University
Liberal Arts and Sciences/Liberal Studies
SRA International September 2009 - Present
Busy Computing September 1997 - February 2013
Norfolk State University May 2005 - September 2009
Virginia Information Technologies Agency October 2004 - May 2006
Sanofi January 2003 - September 2004
Gateway August 2001 - December 2003
Verizon January 1998 - August 2001
Skills
Active Directory, Troubleshooting, Windows Server, Security, Servers, Security+, Microsoft Office, VMware, Information Assurance, Network Administration, Disaster Recovery, Retina, Network Security, Quality Assurance, DIACAP, Risk Management, Microsoft Exchange, BMC Remedy, Hardware, Help Desk Support, Technical Support, Switches, Software Installation, Routers, Networking, Laptops, CompTIA Security
Education
Western Governors University 2011 — 2014
Computer Science, Computer Science
Tidewater Tech-Trades 1999 — 2001
Network Administration Certificate, Computer and Information Sciences and Support Services
Norfolk State University 1996 — 1998
Computer Science
Deep Creek High School 1992 — 1996
Diploma
Verizon July 2013 - Present
Verizon January 2006 - July 2013
Verizon Business 2006 - January 2011
MCI 2000 - 2006
MCI 1998 - 2000
MCI 1994 - 1998
Education
Towson University 1993 — 1995
Bachelor of Science, Communications
Western Michigan University 1985 — 1989
BA, Ballet
TechnoCable Wiring Specialist May 2013 - Present
ADEX September 2011 - April 2013
Wise Connect, Inc. January 2011 - August 2011
Viasys International, LLC January 2010 - February 2011
Viasys International January 2010 - January 2010
Ajilon Communications June 2007 - January 2010
Verizon March 1979 - April 2007
Verizon Data Services March 2000 - April 2004
Verizon Commercial Services 2000 - 2004
GTE Data Services 1979 - 1986
Skills
Contract Negotiation, Business Development, Management, Contract Management, Sales, Strategic Planning, Engineering, Telecommunications, Program Management, Team Leadership, Product Development, Project Management, Marketing, Purchasing, Leadership, Account Management, Process Improvement, Wireless, Construction, Microsoft Excel, New Business Development, Product Management, Management Consulting, Change Management, Vendor Management, Team Building, Sales Management, Negotiation, Business Strategy, Customer Service, Project Planning, Strategy, Cross-functional Team..., Microsoft Office, Solution Selling, Strategic Partnerships, Operations Management, Sourcing, Integration, Start-ups, Professional Services, Business Analysis, SaaS, CRM, Call Centers, Sales Operations, Managed Services, Cloud Computing, Networking, Salesforce.com
Education
Tri-State University 1974 — 1978
BS, Business Administration
DFFC Delaware Fatherhood and Family Coalition February 2015 - Present
Yeshiva College January 2007 - December 2014
Verizon January 1997 - January 2007
Verizon, Bell Atlantic, Nynex, New York Tel. co. August 1990 - January 2007
Skills
PowerPoint, Microsoft Word, Nonprofits, Research, Fundraising, Customer Service, Public Speaking, Access, Microsoft Office, Event Planning, Data Entry, Microsoft Excel, Higher Education, Management, Editing, Community Outreach
Education
Touro College 2006 — 2008
AA, Human Services, 3.5
Berkeley College-New York 2002 — 2004
AA, Paralegal, 3.5
Verizon 2000 - Present
Education
Trevecca Nazarene University
Private Practice May 2011 - Present
Datastrip May 2007 - August 2009
Northrop Grumman 2002 - 2007
Disc Marketing 2000 - 2002
CustomerLinx 1999 - 2001
Verizon January 1998 - July 1999
DecisionOne July 1997 - December 1998
Bell Atlantic 1989 - 1992
Archbishop Curley 1965 - 1966
Skills
Hammer Reengineer, Certified Quality..., B2B, Analysis, Strategic Partnerships, Competitive Intelligence, New Business Development, Business Strategy, Technical Recruiting, Solution Selling, Account Management, Telecommunications, Marketing Strategy, Business Development, Business Intelligence, Lead Generation, Enterprise Software, Cross-functional Team..., Marketing, Cloud Computing, Sales Process, SaaS, Sales, Project Management, Team Leadership, Management, Managed Services, Management Consulting, Human Resources, Outsourcing, Contract Negotiation, CRM, Leadership, Sales Management, Competitive Analysis, Product Management, Sales Operations, Program Management, Integration, Strategic Planning, Market Research, Executive Management, Strategy, Start-ups, Product Development, Team Building, Salesforce.com, Professional Services, Direct Sales, Business Planning
Education
Towson University 1971 — 1976
Bachelor of Science, Business and Communications
Comcast Cable July 2015 - Present
Comcast Cable December 2013 - July 2015
Advanced Technology Services March 2013 - December 2013
Verizon March 2012 - March 2013
Verizon May 2006 - March 2012
Verizon January 2005 - May 2006
Verizon August 2004 - May 2006
Skills
Performance Management, Talent Management, Strategic Planning, Vendor Management, Change Management, Process Improvement, Leadership Development, Talent Acquisition, Employee Relations, Coaching, Telecommunications, Recruiting, Management, Leadership, Workforce Planning, Onboarding, Strategy, Training, Sourcing, Succession Planning, Interviews, Team Leadership, Employee Engagement, College Recruiting, HRIS, Applicant Tracking..., Policy, Personnel Management, Human Resources, Temporary Placement, Conflict Resolution, Organizational..., HR Policies, Employee Benefits, Technical Recruiting, New Hire Orientations
Education
Towson University
MBA
University of Baltimore
BS, Business Administration
Keller Williams Realty, Inc. July 2015 - Present
Verizon August 2014 - August 2015
Borden Transportation August 2013 - June 2014
Borden Consulting July 2012 - June 2014
Clear Channel Radio January 2014 - May 2014
Showtime Networks Inc. June 2013 - August 2013
Coach March 2011 - January 2013
SAGITTA MARKETING LLC June 2011 - August 2011
Skills
Social Media Marketing, Social Media, Marketing, Social Networking, Sales, Public Speaking, Customer Service, Leadership, Facebook, Retail, Advertising, Training, Entertainment, Marketing Communications, Event Planning, Direct Sales, Sales Presentations, Key Account Management, Real Estate, Luxury Homes, Real Estate Transactions, Real Estate Marketing
Education
Towson University 2010 — 2014
Bachelor of Science (BS), Business Administration (Marketing)
Wistron Neweb Corporation March 2015 - Present
Shaub Consulting January 2013 - Present
Bank of America June 2013 - April 2014
Verizon October 2009 - December 2012
Verizon October 2007 - October 2009
Verizon March 2004 - October 2007
Verizon March 2000 - March 2004
Verizon June 1984 - March 2000
Skills
Smart Homes, Managed Services, Telecommunications, VoIP, Wireless, Product Management, Strategic Planning, Product Launch, Strategic Thinking, Product Innovation, Home Automation, Energy Management, ZWave, Set Top Box, Ethernet, Cross-functional Team..., Start-ups, Strategic Partnerships, Strategy, Go-to-market Strategy, Competitive Analysis, Program Management, Product Marketing, Technology Evangelist, Integration, Networking, Enterprise Software, Sales Management, Contract Negotiation, Management, Vendor Management, Cloud Computing, Solution Selling, Business Development, Mobile Devices, Product Lifecycle..., IP, Product Development, Marketing Management, Network Design, Executive Management, Leadership, Unified Communications, Professional Services, SaaS, Training, Sales, Project Portfolio..., CRM, Project Planning
Education
Towson University 1981 — 1984
BS, Mathematics and Actuarial Science
NetApp August 2015 - Present
NetApp 2013 - Present
Verizon June 2011 - October 2013
Verizon July 2007 - June 2011
Verizon November 2006 - July 2007
MCI/Verizon Business September 2005 - November 2006
Skills
Cloud Computing, Disaster Recovery, Data Center, SAN, Virtualization
Education
Troy University
Criminal Justice
Niki's Int'l Ltd. September 2014 - Present
City of Virginia beach March 2014 - Present
City of Virginia Beach March 2014 - Present
Mundo Language Services September 2013 - Present
Mundo Language Services July 2012 - October 2013
Amerigroup Corporation April 2004 - July 2013
Verizon December 1994 - December 2002
Skills
Conflict Resolution, Job Search Strategies, Adoption, Blogging, Newsletters, Higher Education, Career Counseling, Government, Research, Social Networking, Public Relations, Life Coaching, Public Speaking, Resume Writing, Job Coaching, Organizational..., Leadership Development, Event Planning, Leadership, Courts, Strategic Communications, Event Management, Economic Development, Speech Writing, Team Building, Social Media, Local Government, Translation, Editing, Administrative..., Press Releases, Book Reviews, Employee Relations, Database Admin, Organizational..., Civic Engagement, Administration, Training, Community Outreach, English, Spanish, Coaching, Microsoft Office, Team Leadership, Social Media Marketing, Strategic Planning, Customer Service, Nonprofits, Foreign Languages, Management
Education
Tidewater Community College 2015 — 2016
Certificate, Legal Assistant/Paralegal
Launch Hampton Roads Program 2013 — 2014
Business Essentials, Entrepreneurship/Entrepreneurial Studies
Old Dominion University 2013 — 2014
Certified, Business and Social Skills
Old Dominion University 2013 — 2014
Business essentials skills training, Public procurement and contract management
Norfolk Public Schools Skill Center 2002 — 2003
Word Processing and Computer skills, Data Processing
Virginia Wesleyan College 2002 — 2002
did not obtain, Public Administration, A
Hampton roads retail Academy
Strategic business planning, Marketing and merchandising
Apple June 2015 - Present
Apple Store March 2014 - Present
Apple Store December 2013 - Present
Hinds County School District August 2013 - June 2015
Verizon November 2012 - January 2013
Form10Group September 2012 - October 2012
Nissan Motor Manufacturing Ltd. July 2012 - August 2012
University Mississippi Medical Center June 2012 - July 2012
Dillards January 2011 - March 2012
Skills
Windows Server, TCP/IP, Windows 7, XP, Active Directory, Troubleshooting, Computer Hardware, Network Administration, Windows, Routers, Switches, Operating Systems, Servers, Software Installation, CCNA, Unix, Cisco Technologies, SQL, VPN, Windows 8, Linux System..., Linux Desktop, Red Hat Linux, Microsoft Word, Wireless Networking, Window server 2012, Web Design, Linux, Security, Technical Support, Networking, Help Desk Support, Hardware, Firewalls, OS X, System Administration, Network Security, Microsoft Exchange, Computer Repair, DHCP, DNS, Computer Security, IT Management, VoIP, Microsoft SQL Server, Laptops, Microsoft Office, iPhone, iPhone Support, Remote Desktop
Education
ITT Technical Institute 2010 — 2012
Associate, Computer Networking Systems, 2013
Tougaloo College 2010 — 2011
N/A, Psychology
Elsevier June 2015 - Present
Education Galaxy March 2015 - May 2015
Edmentum March 2014 - November 2014
McGraw-Hill Higher Education July 2012 - February 2014
Cengage Learning August 2007 - July 2012
Kendall Hunt Publishing June 2005 - August 2007
Troy University August 2004 - June 2005
Verizon June 2002 - November 2003
Skills
Editorial, Publishing, Educational Technology, Solution Selling, Sales, Ebooks, Higher Education, Textbooks, Sales Presentations, Strategy, Custom Publishing, Online Publishing, Content Development, E-Learning, Training, Software Implementation, Social Media Marketing, Marketing, Sales Process, Sales Operations, Editing, Marketing Strategy, Academic Publishing, Relationship Management, Achieving Measurable..., Account Management, Sales Management, Driven By Results, Selling, Content Management, People-oriented, Leadership
Education
Troy University 1997 — 2001
B.S., Print Journalism
Verizon September 2012 - Present
Verizon Wiress April 2010 - September 2012
Verizon Wireless May 2007 - April 2010
Skills
Customer Service, Microsoft Office, Telecommunications, Wireless, Troubleshooting, Mobile Devices, Team Leadership, Customer Satisfaction, Training, Networking, Call Centers, Customer Retention, VoIP
Education
Trident Technical College 2013 — 2015
Associate's degree, Legal Assistant/Paralegal
Sprint September 2014 - Present
Verizon May 2013 - September 2014
Apple Retail October 2011 - May 2013
A Wireless - Verizon Wireless Premium Retailer October 2009 - October 2011
Skills
Sales, Customer Satisfaction, Retail, Merchandising, Customer Service, Customer Retention, Visual Merchandising, Retail Sales, Loss Prevention, Customer Experience, Inventory Control, Marketing, Social Networking, Wireless, Microsoft Word, Microsoft Excel, Store Operations, Social Media Marketing, Microsoft Office, Driving Results, iLife, Consumer Electronics, Telephone Skills, iWork, Planograms, Inventory Management, OS X, Time Management, iOS, iPhone, Troubleshooting, iPhoto, iTunes, Profit, Account Management, Direct Sales, P, iPod, Mac OS, Computer Repair, Final Cut Pro
Education
Trident Technical College 2007 — 2008
American History (United States)
Belmont Abbey College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
SLAIT Consulting March 2015 - Present
Dj Full Time October 2006 - Present
TEKsystems October 2014 - March 2015
Verizon October 2008 - June 2011
Skills
Music Production, Music, Recording, Audio Engineering, Entertainment, Social Networking, Songwriting, Pro Tools, Music Industry, Sound, Audio Editing, Radio, Event Management, Voice Over, Video, Social Media Marketing, Mastering, DJ, Troubleshooting, A&R, Studio Recording, Video Production, Technical Support, Help Desk Support, IT Hardware Support, IT Solutions
Education
Tidewater Tech-Trades 2005 — 2006
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services
Lake Taylor High 2002 — 2004
ScholarShot January 2014 - December 2014
West Dallas Community School March 2010 - March 2012
Verizon Communications July 1982 - December 2009
Verizon 2004 - 2009
Skills
Leadership, Process Improvement, Customer Service, Call Centers, Root Cause Analysis, Strategic Planning, Field Operations, Performance Management, Metrics, Communication Skills, Technical Support, Team Management, Strategy, Operations Management, Fundraising, Marketing, Marketing Strategy, Team Leadership, Product Management, Customer Experience, Budgets, Telecommunications, Change Management, Training, Business Analysis, Vendor Management, Contract Negotiation, Project Management, Product Marketing, Strategic Partnerships, Management, Customer Satisfaction, Business Development, Program Management, Executive Management, Public Speaking, Coaching, Cross-functional Team..., CRM, Call Center, Outsourcing, Team Building, Microsoft Office, Sales Operations, Leadership Development, Account Management, Consulting, Project Planning, Business Process...
Education
Trinity University 1974 — 1978
Bachelor of Arts (BA), Secondary Education and Teaching
University of St. Thomas (TX) 1974 — 1978
Master of Business Administration (MBA), Business Administration and Management, General
NovaSom, Inc. April 2010 - Present
Performance Strategies - PS August 2013 - Present
Towson University June 2013 - Present
Baxter Healthcare April 2007 - May 2010
Citi July 2003 - June 2007
The Home Depot January 2002 - April 2003
ARINC March 1999 - January 2002
Verizon November 1997 - December 1998
Skills
Benefits, Employee Relations, Talent Acquisition, Workforce Planning, HR Policies, Labor Relations, Policy, Salary, Administration, Compensation, HRIS, Talent Management, Performance Management, Employee Engagement, Applicant Tracking..., Benefits Administration, Onboarding, Succession Planning, Legal Compliance, HR Strategy, Organizational..., Technical Recruiting, Orientation, Conflict Resolution, Interviewing, Hiring, Talent Development, Employment Law, College Recruiting, Payroll, Recruitment/Retention, Leadership Development, PeopleSoft, HR Consulting, Organizational..., Union, Job Analysis, Union Avoidance, Full-cycle Recruiting, Executive Compensation, Organizational Design, ADP, FMLA, Affirmative Action, Employee Benefits, EEO, Human Capital Management, Coaching, Change Management, New Hire Orientation
Education
Towson University 1995 — 1997
Master of Science, Human Resource Development
Towson University 1991 — 1995
Bachelor of Science, Political Science, Mass Communications
Quince Orchard High School 1988 — 1990
Maryland High School Diploma, General
St. Thomas Aquinas College August 2011 - Present
Verizon January 1995 - February 2001
Nynex Mobile February 1992 - January 1995
Skills
Higher Education, Policy, PeopleSoft, Team-oriented, New Business Development, College Teaching, Student Financial Aid, Resume Writing, Research, Student Affairs, Enrollment Management, Admissions, Student Development, Student Loans, Academic Advising, Higher Education..., Student Counseling, Student Recruiting
Education
St. Thomas Aquinas College 1985 — 1989
Bachelor of Science (BS), Business Administration and Management, General
Trinity College, Dublin 1988 — 1988
Irish Studies
Verizon April 2004 - Present
Skills
Program Management, Public Speaking, Public Relations, Leadership, Leadership Development, Management, Team Building, Government, Policy
Education
Troy State University 1996 — 1997
Master of Science (MS), Human Resources Management and Services
Notivator November 2013 - January 2015
Verizon August 2010 - May 2013
Champs Sports April 2008 - January 2010
Champs Sports February 2006 - April 2008
Champs Sports March 2004 - February 2006
Champs Sports March 2002 - May 2004
Champs Sports October 2001 - March 2002
Champs Sports November 1994 - October 2001
Skills
Direct Sales, Customer Service, Customer Loyalty..., Staff Development, Staff Management, Inventory Management, Shrinkage, Mentoring, Loss Prevention, Security, Risk Management, store performance..., In-store Marketing, Visual Merchandising, Account Management
Education
Trident Technical College 1996 — 1999
Associate’s Degree, Business Administration and Management, General, 3.5
HID Global July 2013 - Present
Tata Communications January 2012 - July 2013
Verizon April 2009 - January 2012
Verizon Foundation February 2006 - April 2009
MCI 2000 - 2006
Skills
VoIP, Telecommunications, Managed Services, MPLS, Internet Services, Global Business..., Go-to-market Strategy, Business Strategy, IP, Project Management, International Sales, Leadership, Management, Solution Selling
Education
Towson University 1987 — 1991
Bachelor's degree, Management & Marketing
Noblis June 2015 - Present
Raytheon October 2014 - June 2015
Raytheon June 2011 - October 2014
Raytheon Network Centric Systems January 2004 - June 2011
Verizon September 1997 - November 2003
Online Solutions Network Specialists July 1996 - August 1997
Edglo Environmental Laboratory December 1991 - June 1996
Central Soya August 1984 - December 1991
Skills
Requirements Management, Earned Value Management, Systems Engineering, Configuration Management, Security Clearance, System Design, Six Sigma, CMMI, Telelogic DOORS, ClearCase, Information Assurance, DoD, C++, Software Engineering, Testing, System Requirements, Requirements Analysis, Space Systems, Technical Leadership, Government Contracting, Satellite Communications, Military, Electronic Warfare, Spacecraft, Software Requirements, Requirement..., Software Design, Software Documentation, Technical Writing, Perl, Systems Analysis, System Testing, Proposal Writing, Unix, Defense, Engineering Management, Aerospace, Software Installation, Communication Systems
Education
Indiana Tech
MBA, Double Major: E-Commerce and Entreprenuership
Tri-State University
BS, Business - Information Systems
Maryland Transit Administration 2012 - 2013
Verizon Communications January 2009 - February 2011
Verizon January 2007 - January 2009
Verizon Communications January 2006 - January 2007
Verizon Communications January 2003 - January 2006
Skills
Corporate Communications, Customer Service, Project Management, Leadership, Leadership Development, Quality Assurance, Call Center...
Education
University of Phoenix 2009 — 2014
Master of Arts (MA), Organizational Management
Towson University
Bachelor of Arts (BA), Mass Communication/Media Studies
Circuit September 2013 - Present
Avon January 2013 - Present
DOJ\BOP\FPI July 2012 - Present
U.S. Department of State February 2010 - July 2012
Verizon May 2000 - September 2009
Skills
HTML, Public Speaking, Teaching, Sales Management, Negotiation, Microsoft Word, Windows, Customer Service, Integration, Leadership, Management, MPLS, Project Management, Team Leadership, Telecommunications, Network Design, Program Management, Project Planning, Team Building, Vendor Management
Education
Trinity University-Washington 1985 — 1986
Degree Pending, Business Administration and Management, General
St. Anthony High School 1973 — 1977
Brightstar November 2013 - Present
Cellutions/Circus Films/Brightstar Corp March 2011 - November 2013
Claro RD February 2007 - March 2011
Verizon September 2006 - February 2007
Verizon November 2005 - September 2006
Orange Dominicana November 2001 - November 2005
Motorola Mobility January 2000 - November 2001
Motorola Mobility June 1998 - January 2000
Masco Corporation January 1997 - June 1998
Skills
Telecommunications..., Consumer Products..., General Management, Goal-oriented..., Team Leadership, Sales Management, Strategic Planning, Business Strategy, Negotiation Skills, Telecommunications, Superior Communications..., Mobile Devices, Negotiation, Account Management, Wireless, Business Planning, Project Planning, Product Management, New Business Development, Leadership, Consumer Products, International Sales, Project Management, Product Marketing, Sales Operations, Strategy, Management, International Business, P&L Management, Sales, Entrepreneurship, Channel Partners, Team Building, Enterprise Software, Competitive Analysis, Go-to-market Strategy, Market Analysis, CRM, Marketing Management, Cross-functional Team..., Strategic Partnerships, Solution Selling, Key Account Management, Direct Sales, Start-ups, Budgets, Marketing Strategy, Advertising, Team Management, Pricing
Education
Thunderbird School of Global Management 2005 — 2006
Master's in International Management (MIM / MBA), Marketing
Universidad Nacional Pedro Henríquez Ureña 1987 — 1991
Bachelor of Arts (B.A.), Business, Magna Cum Laude
T. Rowe Price December 2010 - Present
Verizon January 2008 - December 2010
Verizon January 2006 - December 2007
MCI June 2004 - December 2006
MCI January 1996 - May 2004
Skills
Corporate Communications, Marketing Communications, Internal Communications, Social Media, Leadership, Nonprofits, Event Planning, Program Management, Integrated Marketing, Management, Trade Shows, Product Marketing, Corporate Social..., Strategic Communications, Sales, Program Development, Public Relations, Marketing, Community Development, Strategy, Media Relations, Marketing Strategy, Email Marketing, Strategic Planning, Direct Marketing, Event Management, Digital Marketing, Strategic Partnerships, Social Media Marketing, Change Management
Education
Towson University
BS, Business Administration, Marketing and Management
Anderson Merchandisers January 2010 - Present
Verizon April 2007 - November 2009
Comcast June 2000 - November 2006
Education
Towson University 1983 — 1985
B.S., Business Adm/ management
Archbishop curley High School
B-More Gals Mission January 2015 - Present
Medifast, Inc April 2014 - Present
Calvert Education Services March 2011 - March 2014
Educate Inc. October 2002 - January 2011
Educate, Inc October 2002 - January 2011
Sylvan Learning Center October 2002 - January 2011
Sylvan Learning Center 2002 - 2009
Gallagher's Bar and Grill January 2000 - January 2005
MCI Worldcom August 2001 - August 2002
Verizon August 1998 - January 2000
Skills
Customer Relations, Call Center, Scheduling, Staff Development, Coaching, Customer Service, Team Building, Mentoring, Problem Solving, Performance Management, PowerPoint, Word, Strategic Planning, Customer Satisfaction, Hiring, Teamwork, Sales Management, Team Leadership, Leadership Development, Outlook, Excel, Writing, Organizational..., Change Management, Supervisory Skills, Employee Relations, Data Analysis, Operations Management, Forecasting, Process Improvement, Recruiting, Call Centers, Sales, Project Planning, Human Resources, Strategy, Management, Quality Assurance, Business Strategy, Budgets, Interviews, Public Speaking, Selling, Employee Training, Customer Retention, Instructional Design, Training, Leadership, CRM, Program Management
Education
Walden University 2009 — 2011
Master of Business Administration (M.B.A.), Human Resources, 4.0
Walden Online University 2007 — 2009
B.S. Management, Management
Towson University 1990 — 1992
Bachelor Degree Program, Elementary Education
Verizon June 2012 - December 2014
Tellabs January 2012 - May 2012
Verizon Business June 2005 - August 2011
Verizon Business August 2003 - June 2005
Verizon Business February 2001 - August 2003
MCI 1991 - 1995
Skills
Contract Negotiation, Contract Management, Financial Analysis, Cross-functional Team..., Product Management, Management, Project Management, Analysis, Negotiation, Forecasting, Customer Service, Team Leadership, Process Improvement, Team Building, New Business Development, Microsoft Office, Change Management, Strategy, Sales, Telecommunications, Training
Education
Ray Vogue College of Design 1983 — 1985
Associate, Merchandising
Triton College 1982 — 1983
Certification, Travel Agent
Verizon Wireless January 2012 - Present
Verizon Wireless December 2010 - October 2012
Verizon Wireless April 2009 - December 2010
Verizon January 2008 - April 2009
Verizon Wireless May 2006 - January 2008
Motorola May 1998 - May 2006
Wireless Infotech January 1999 - August 2001
Education
Tri-State University 1995 — 1998
BS
ISM 1980 — 1992
Baja Broadband January 2002 - November 2008
Carolina Broadband December 2000 - December 2001
Comcast Cable 1995 - February 2000
Comcast 1999 - 2000
Verizon 1987 - 1994
Verizon 1987 - 1994
Education
Trinity College-Hartford 1975 — 1979
GlobalNet Services, Inc. March 2012 - Present
ChiMark LLC November 2006 - March 2012
Cartridge World Laurel November 2006 - November 2010
Apptis December 2002 - September 2004
Verizon February 2001 - November 2002
Advertising.com October 2000 - January 2001
Deutche Bank July 1998 - October 2000
Lockheed Martin September 1996 - December 1996
Skills
Exellent communication, Excellent oral and..., Ability to resolve...
Education
Towson University 1992 — 1996
BS, Computer Science
Verizon January 2012 - Present
Verizon (formarlly nPhase, LLC) February 2010 - January 2012
BlackBerry November 2008 - February 2010
Verizon Wireless January 2003 - October 2008
Vodafone October 2005 - October 2006
Vodafone Global Enterprise 2005 - 2006
Alcatel-Lucent May 2000 - January 2003
Skills
M2M, Marketing, Mobile Devices, Marketing Strategy, Event Management, Multi-channel Marketing, Go-to-market Strategy, Strategic Partnerships, Wireless, Marketing Management, Lead Generation, Event Production, Product Management, Mobile Technology, Telecommunications, Product Marketing, Solution Selling, Channel, Cross-functional Team..., B2B, Program Management, Social Media Marketing, Market Research, Event Planning, Corporate Events, IOT, Demand Generation, Management, Strategy, Leadership
Education
Thunderbird School of Global Management 1998 — 2000
Master of Business Administration (M.B.A.), International Business
University of San Diego
Bachelor of Arts (B.A.), International Relations and Affairs
Verizon December 2003 - Present
Education
Towson University 1996 — 2001
Bachelor of Applied Science (BASc), Computer and Information Sciences, General
Cushman & Wakefield August 2015 - Present
Columbia University Medical Center October 2014 - August 2015
Jones Lang LaSalle June 2013 - October 2013
Jones Lang LaSalle November 2004 - July 2013
Verizon 1997 - 2002
Skills
Construction, Project Planning, Facilities Management, Contract Management, Real Estate Development, Project Management, Construction Management, Value Engineering, Budgets, Feasibility Studies, LEED AP, Strategic Planning
Education
Touro College 2001 — 2003
Bachelor of Science (BS), Computer Science
University of Phoenix
University of Phoenix
University of Phoenix
University of Phoenix
Verizon
Skills
Telecommunications, Vendor Management, Managed Services, Call Centers, MPLS, Program Management, Call Center, SDLC, VoIP, Cross-functional Team..., Project Management, Process Improvement, Business Analysis, Management
Education
Towson University 1981 — 1986
Franklin High School
Franklin High School
AutoTrader.Com March 2011 - Present
SunTrust Bank May 2010 - April 2011
Embarq Corporation May 2006 - February 2010
Sprint 1998 - 2006
Sprint Nextel 1998 - 2006
Verizon September 1986 - August 1998
Skills
Vendor Management, Process Improvement, Program Management, Cross-functional Team..., Management, Project Management, Telecommunications, Contract Negotiation, Procurement, Business Process...
Education
Troy University 1985 — 1987
Masters, Management
University of Tennessee-Knoxville 1976 — 1980
Bachelors, Liberal Arts
Educationational Epiphany, LLC March 2014 - Present
Nielsen Audio September 2013 - Present
Arbitron October 2012 - Present
Verizon July 1996 - March 2010
Skills
Customer Relations, Consultative Selling, Customer Retention, PowerPoint, Event Planning, Excel, Word, Microsoft Office, Marketing Communications, Public Speaking, Social Media Marketing, Customer Service, Sales, Management, Advertising, Leadership, Social Media, Marketing, Microsoft Word, Fundraising, Sales Operations, Social Networking, Microsoft Excel, Selling
Education
Towson University 1982 — 1986
Bachelor of Arts (BA), Mass Communication/Media Studies
Choice Hotels International May 2012 - Present
NeuStar, Inc. 2008 - May 2012
RSM McGladrey 2006 - 2008
KPMG 2000 - 2006
Verizon 1996 - 2000
Ernst & Young 1990 - 1996
Verizon 1983 - 1989
Skills
Executive Pay, Stock Compensation, Compensation & Benefit, Total Rewards, HRIS, Workday, Incentive Programs, PeopleSoft, Employee Benefits, Succession Planning, Benefits Administration, HR Consulting, Personnel Management, Workforce Planning, Deferred Compensation, HR Policies, Onboarding, Talent Management
Education
Towson University
BS - Business Administration, Accounting
Verizon Manager - Sales & Marketing Campaign AnalysisVerizonJune 1996 - April 2004
Verizon Information Services 2002 - 2003
GTE 1996 - 1999
Skills
Analysis, Analytics, Budgets, Business Analysis, Competitive Analysis, Cross-functional Team..., Data Analysis, Forecasting, Management, Market Analysis, Market Planning, Pricing, Process Improvement, Product Management, Product Marketing, Strategic Partnerships, Telecommunications, Variance Analysis
Education
Tri-State University 1992 — 1996
Verizon Digital Media Service, Verizon March 2010 - Present
Verizon Communications May 2002 - March 2010
Verizon August 2002 - March 2009
Skills
User Experience, Agile Methodologies, User Interface Design, User-centered Design, Information Architecture, Web Applications, Mobile Applications, User Interface, Requirements Analysis, User Experience Design, Usability, Usability Testing, HTML, Management, Web Development, HTML 5, Interaction Design, E-commerce
Education
Tongji University 1982 — 1986
bachelor, architecture
Er Fu Zhong
Verizon Enterprise Solutions January 2014 - Present
TEKsystems July 2011 - Present
Verizon July 2011 - Present
SkyePoint Decisions January 2010 - July 2011
Lockheed Martin Information Technology September 2006 - January 2010
Greater Baltimore Medical Center April 1999 - July 2006
Integrated Health Services July 1997 - April 1999
USF&G June 1995 - July 1997
Skills
Network Architecture, Cisco Certified, Enterprise Architecture, Program Management, Project Management, Performance Management, Management, Executive Management, Cloud Computing, Virtualization, VMware, Citrix, Information Security, Healthcare Information..., Database Design, Business Continuity, Microsoft Technologies, Disaster Recovery, Technical Training, Storage Area Networks, PACS, Web Development, Systems Engineering, Consulting, CMMI, ITIL, Six Sigma
Education
University of Maryland University College 2013 — 2017
Masters in Cyber security & Computer science, Computer Systems Networking and Telecommunications
Reformed Theological Seminary 2001 — 2010
MA, Theology
Towson University 1991 — 1995
BS, Computer Science
United States Air Force October 2011 - Present
SSA July 2007 - October 2011
Verizon June 1997 - June 2006
MCI January 1988 - September 1996
Education
University of Baltimore 1998 — 2000
MA, Publications Design
Towson University 1983 — 1988
BS, Mass Com
PayPal January 2014 - Present
PayPal July 2012 - Present
Access Communications December 2009 - July 2012
Weber Shandwick September 2007 - December 2008
Mintz & Hoke January 2007 - May 2007
Verizon June 2005 - August 2005
Morelia International Film Festival July 2004 - August 2004
Infotech Strategies May 2004 - June 2004
Education
Trinity College-Hartford 2003 — 2007
BA, American Studies
Boston University 2006 — 2006
Communications and Urban Affairs
University of Pompeii Fabra (Barcelona, Spain) 2006 — 2006
Spanish Language and Culture
University of Salamanca (Salamanca, Spain) 2002 — 2002
Spanish Language and Culture
AT&T Government Solutions October 2010 - Present
Verizon January 2007 - October 2010
Spirent Communications March 2000 - December 2006
Vesta Inc 1996 - 2000
Skills
Telecommunications, Testing, Automation, Scripting, TCP/IP, Perl, Linux, Troubleshooting, IP, Problem Solving, Ethernet, Networking, WAN, Switches, VoIP, ATM networks
Education
University of Maryland University College 2004 — 2007
M.S., Telecommunications Management
Trinity College-Hartford 1989 — 1993
BA, Psychology
United States Department of Defense April 2009 - Present
Verizon 2000 - 2008
northrop grumman 1987 - 2000
Skills
Integrated Master..., Earned Value Management, Project Management, Government
Education
Towson University 1981 — 1985
BS, Finance, Economics
Verizon 1974 - Present
Education
Towson University
BS, Psychology
Exelis September 2013 - October 2014
Exelis September 2013 - October 2014
Haney Technical Center January 2013 - December 2013
Haney Technical January 2011 - December 2012
Verizon February 2008 - November 2010
Alltel December 1998 - February 2008
360 Communications December 1996 - December 1998
Sprint Wireless September 1995 - December 1996
Gulf Coast Community College September 1982 - December 1995
WJHG-TV October 1969 - June 1995
Skills
Operations Management, Outside Plant, Telecommunications, Network Operations, Vendor Management, Service Operations, Aircraft Maintenance, Commercial Pilot, Broadcast Television, Beekeeping, Cellular Communications, Network Design, Troubleshooting, Airframe, Commercial Aviation, Computer Network..., Wireless, Program Management, Network Engineering, Aviation, Contract Management, Management, VoIP, Process Improvement, Project Management, Project Planning, Aircraft, Hardware, RF, Wireless Networking, Fiber Optics, Integration, CDMA, Testing, Engineering
Education
Tom P Haney Technical Center 2011 — 2013
FAA Certification, Aviation Airframe/Powerplant maintenance, A
CareFirst BlueCross BlueShield June 2009 - Present
Verizon August 1999 - February 2009
MCI 1999 - 2006
Skills
Requirements Analysis, User Acceptance Testing, Testing, SDLC, Vendor Management, Program Management, Project Management, Process Improvement, Integration, Analysis, Business Analysis, Cross-functional Team..., Troubleshooting, Strategic Planning
Education
Towson University 1989 — 1993
B.S., Geography
Coppin Heights October 2009 - Present
Comcast Spotlight 2005 - 2008
Verizon 1970 - 2000
Skills
Community Development, Advertising, Public Relations, Event Planning, Fundraising, Microsoft Word, Microsoft Excel, Microsoft Publisher, Genealogy, Leisure Travel, Customer Service, Creativity, Photos, Computer Proficiency, Brochures, Small Business, Apparel, Account Reconciliation
Education
Towson University 1988 — 1989
Mass Communications
XO Communications July 2013 - Present
Cogent Communications January 2013 - July 2013
CARRIER ADVISORS January 2011 - January 2013
Verizon March 2012 - June 2012
TelePacific Communications June 2002 - January 2011
Skills
MPLS, Co-location, Telecommunications, Solution Selling, SIP Trunking, Cloud Computing, Contract Negotiation, Hosted Services, IP PBX, Business Development, Business Strategy, Cloud Security, Cloud Storage, VoIP, Account Management, Customer Retention, Managed Services, CRM, Channel Sales, Vendor Relationship..., Wireless Broadband, Unified Communications, IP, Ethernet
Education
Towson University
Business Administration
Insight August 2012 - Present
Tampa General Hospital January 2010 - August 2012
Verizon September 2009 - 2009
Verizon January 2006 - April 2008
Capital One February 1997 - December 2005
Skills
Project Management, Vendor Management, Training, Process Improvement, CRM, Management, SDLC, Business Analysis, Program Management, Leadership, Software Documentation, Requirements Analysis, Change Management, Healthcare Information..., Customer Service, Integration, Corporate Governance
Education
Troy University 1993 — 1995
MS, Management
University of Alabama 1988 — 1992
BS, Marketing
MWWPR February 2015 - Present
MWWPR February 2014 - January 2015
MWWPR January 2013 - February 2014
MWWPR September 2012 - December 2012
Freelance Public Relations January 2012 - September 2012
Lloyd Staffing August 2011 - December 2011
JOBPRO September 2009 - February 2011
Verizon June 2008 - August 2008
Skills
Creative Strategy, Corporate Citizenship, Sustainability, Diversity & Inclusion, Corporate Social..., Social Media, Media Relations, Strategic Planning, Internal Communications, Content Writing, Web Content Management, Community Relations, Proofing, Team Coordination, Event Planning, Creative Writing, Presentation Development, Project Coordination, Presentation Preparation, Business Correspondence, Benchmarking, Editing
Education
Trinity College-Hartford
BA, English
University of Cape Town
BAE Systems Information Solutions 2009 - Present
Verizon July 1998 - October 2009
Hechinger July 1993 - July 1996
Education
Towson University
BA, Education
Verizon July 2000 - Present
Skills
Vendor Management, Project Management
Education
Towson University 1989 — 1994
Bachelor of Science (BS), Mass Communication/Media Studies
Verizon April 1969 - August 2003
Skills
Microsoft Word, Customer Service, English, Sales Management, Microsoft Excel, Outlook, Windows, Microsoft Office, Team Building
Education
Towson University 1963 — 1965
Bachelor's degree, History, 2.85
Western Union 2014 - 2014
Verizon Enterprise Solutions April 2012 - January 2013
Verizon August 1998 - December 2010
United States Air Force August 1991 - September 1997
United States Air Force May 1987 - August 1991
United States Air Force June 1982 - August 1985
United States Air Force August 1977 - June 1982
Skills
Microsoft Office, Access, Excel, Outlook, MS Project, PowerPoint, SharePoint, Visio, Word, Workflow Analysis
Education
University of Florida 1985 — 1987
MS, Computer and Information Science
Troy University 1978 — 1981
BS, Computer and Information Science
Verizon December 2013 - Present
Advise Technologies July 2012 - December 2013
Global Integrated Security August 2011 - July 2012
Otis Elevators May 2010 - August 2011
United States Marine Corps June 1999 - May 2010
Skills
Weapons, Security, Afghanistan, Training, Security Clearance, Management, Military Experience, Military Operations, National Security, Military, Operational Planning, Command, DoD, Defense, Intelligence Analysis, Government, Military Training, Counterterrorism, Top Secret, Force Protection, Army
Education
Trinity College-Hartford 1994 — 1998
Bachelor of Arts (BA), American/United States Studies/Civilization
Verizon August 1996 - February 2014
Verizon Business August 1996 - February 2014
Education
Arizona State University
Master of Business Administration (M.B.A.)
Towson University
Bachelor of Arts (BA), Accountining
Verizon Wireless May 2012 - Present
Verizon Wireless 2006 - 2013
Verizon August 2010 - May 2012
Skills
Technical Support, Telecommunications, Troubleshooting, Microsoft Office, Wireless, Editing, Public Relations, Copy Editing, Blogging, Social Media, Creative Writing, Technical Writing, Federal Government, Federal Government..., WordPress, Content Management, HTML, Dreamweaver, CSS, Strategic Planning, Customer Experience, Mobile Devices, Broadband, Android, iOS, Process Improvement, LTE, Cellular Communications, JavaScript, Customer Service..., Training, Public Speaking, Windows 7, Command Prompt, Critical Thinking
Education
Trident Technical College 1998 — 2001
Associate of Arts (A.A.), Graphic Design
Winthrop University 1996 — 1998
CSC April 2005 - February 2006
Verizon December 1994 - December 2003
Fidelity & Deposit Company of Maryland April 1988 - May 1994
Skills
SQL
Education
The Johns Hopkins University - Carey Business School 1988 — 1994
MBA, Information Technology Management
Towson University 1974 — 1979
BA, Music/English
SourceHOV Tax July 2014 - Present
Verizon August 2013 - July 2014
CCG June 2002 - August 2013
QWEST COMMUNICATIONS CORP July 2001 - June 2002
XUMA May 2000 - June 2001
MCI Corporation 1995 - 2000
Xerox 1985 - 1994
Skills
Tax Incentives, Project Management, Strategic Planning, Research, Proposal Writing, Editing, Telecommunications, Sales, Teaching, Customer Service, Tax Law, News Writing, Cloud Computing, Manufacturing, Construction Accounting, Professional Services, Business Development
Education
Thunderbird School of Global Management 1980 — 1981
Master's Degree, Marketing
University of Missouri-Columbia 1977 — 1978
B.J., Journalism
Verizon November 2006 - Present
Bank One 1999 - 2003
Skills
Inventory Management, Strategic Planning, Wireless, Microsoft Excel, Sales Management, C++, Public Speaking, Microsoft Word, Matlab, Customer Service, Budgets, Microsoft Office, Windows, Management, Telecommunications, HTML, Research, PowerPoint, Java, Outlook, Project Management, Teaching, Team Building, English, Linux, Negotiation, Photoshop, Troubleshooting
Education
Triton College
Consolidated Technologies September 2010 - Present
BT America February 2010 - September 2010
Verizon November 2008 - February 2010
Top Echelon Contracting November 2007 - November 2008
Merrill Lynch 1999 - 2004
Executone 1984 - 1998
Skills
PMO, SDLC, Project Plans, Certified Project..., Release Management, Scope Management, SOW, JAD, Project Governance, Clarity, Software Project..., Life-cycle Management, Project Delivery, Integration, VoIP, Telephony, Telecommunications, Vendor Management, Avaya
Education
Trinity University 1998 — 2001
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services
General Dynamics Information Technology November 2014 - Present
Verizon 2003 - November 2014
Verizon October 2008 - March 2011
Verizon January 2007 - October 2008
Skills
Cross-functional Team..., IT Service Management, Strategic Planning, Project Management, Leadership, Enterprise Software, Program Management, Service Delivery, PMP, Networking, CRM, Integration
Education
University of Management & Technology
Master of Science Management, Project Management
Towson University
Bachelor of Science (B.S.), Computer and Information Technology
The Morton Law Group, LLC January 2008 - Present
Verizon January 2005 - January 2008
United States Air Force January 1999 - January 2005
Skills
Microsoft Office, Strategic Planning, Nonprofits, Contract Negotiation, Policy, Public Speaking, Government, Negotiation, Real Estate, Legal Writing, Legal Assistance, Mediation
Education
Touro College Jacob D. Fuchsberg Law Center 1992 — 1996
Juris Doctorate (J.D.), Law
University of Central Florida 1987 — 1989
Bachelor of Arts, Political Science
Allergy Associates of N. Virginia August 2013 - November 2013
Avon 2010 - 2010
PG Board of Education 2008 - 2008
Verizon 1999 - 2003
State Department 1993 - 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Training
Education
Westwood College-Arlington Ballston 2013 — 2013
Medical/Clinical Assistant
Trinity University-Washington 1999 — 1999
Bachelor of Science (BS), Business Administration
The Organizing Tree, LLC August 2008 - Present
The Matworks October 2006 - July 2008
The Matworks October 2005 - October 2006
Verizon October 1999 - November 2004
The Matworks August 1996 - October 1999
Skills
Professional Organizing, Event Planning, Bookkeeping, Management, Customer Service, Training & Development, Team Leadership, Accounts Receivable, Marketing Communications, Sales Support, Direct Sales, Traffic Management, Logistics Management, Order Entry, Materials Management, Program Management, Process Improvement, Problem Solving, Job Scheduling, Estimating, Leadership, Training, Employee Training, Process Scheduler, Microsoft Excel, Sales Operations, PowerPoint, Sales, Change Management, Budgets, Office Administration, Workshop Facilitation, Outlook, Forecasting, CPOE, Team Building, Inventory Management, Market Research, Time Management, Strategic Planning, Marketing Strategy
Education
Towson University 1992 — 1996
BS, Mass. Comm.
St. Elizabeth Seton High School 1990 — 1992
Mass Communications
Verizon April 2000 - Present
US Department of Health and Human Services April 1995 - April 2000
Skills
Customer Service, Leadership Development, Microsoft Office, Telecommunications
Education
Strayer University 2008 — 2010
MBA,, Concentration in Information Systems
Trinity University-Washington 1996 — 2000
BS, Human Relations
Sears Home Improvement Products March 2007 - Present
Verizon February 2004 - September 2006
Babcock & Wilcox (formerly BHA Group) September 1998 - March 2003
Skills
Troubleshooting, Networking
Education
Tidewater Community College 1991 — 1992
Industrial Engineering
Kempsville High School 1978 — 1980
Diploma
Verizon June 2011 - June 2012
AppleOne January 2011 - August 2011
Randstad October 2010 - January 2011
East Columbia Library March 2005 - April 2010
Skills
Receptionist Duties, Service Delivery, Martial Arts, Criminal Justice, Sociology, Customer Engagement, Customer Satisfaction, Customer Service, Anthropology, Spanish, Filing, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Creative Writing, Cultural Anthropology, Packaging, Wireless Broadband, Cellular products, Comic Books, Weight Training, Aerobics, Hiking, Prisons, Women's Studies, Restorative Justice, Assemblage, Telephone Skills, PowerPoint
Education
Towson University 2006 — 2010
Bachelor of Science (B.S.), Sociology and Anthropology, 3.0
Verizon May 1988 - Present
Skills
Research, Microsoft Excel, Microsoft Office, Customer Service, Event Planning, Public Speaking, Microsoft Word, Team Building, Event Management, Management, Editing, Leadership, Social Media, Public Relations, Training, Marketing
Education
Tidewater Community College
Verizon
Skills
Project Management, Telecommunications, Integration, MS Project, Project Delivery, ITIL v3 Foundations..., PMP, Masters Certificate in...
Education
Towson University
Bachelor of Science (BS), Communication, General
Verizon July 1999 - Present
Sprint May 1997 - July 1999
Golden Corral January 1992 - June 1997
Skills
Telecommunications, Electrical Technology, Cable splicing, Networking Protocol, High Speed Networks, Wifi, Small Boat Operations, USCG Captain, Aerial Lifts, Telephony, Line Telephones, Management, Small Engine Repair, Oral Communication, Written Communication
Education
Tidewater Community College 1993 — 1995
Business Administration, Management and Operations
Nansemond River High School 1990 — 1993
Diploma
Anyware Express January 2015 - July 2015
C and C Warehouse June 2014 - October 2014
CVS Caremark Corporation March 2011 - March 2014
Verizon July 1999 - August 2005
Skills
Inventory Management, Quality Assurance, Process Improvement, Time Management, Customer Satisfaction, Customer Service, Training, Warehousing, Inventory Control, Invoicing, Microsoft Excel, Management, Freight, Inventory, Microsoft Office, Team Building, Microsoft Word, Retail
Education
Trident Technical College 2010 — 2014
Business Management, Information Systems
Verizon April 1980 - November 2003
Verizon 1980 - 2003
Skills
Optical Fiber, Network Design, Fiber Optics, Telecommunications, IP, TCP/IP, Telephony, Broadband, Computer Network..., LTE, Call Centers, Troubleshooting, MPLS, Wireless, Mobile Devices, Ethernet, VoIP, Databases
Education
Towson University
Natural Sciences
My Own-MG July 2012 - Present
Verizon January 1992 - October 2009
Skills
Computer Hardware, Web Design
Education
SCS Business & Technical Institute 1995 — 1997
Computerized Office Specialist, Ingeniería informática
Touro College 1993 — 1995
Ingeniería de sistemas
Universidad Laica 'Vicente Rocafuerte de Guayaquil
Verizon April 2013 - Present
DISYS April 2011 - March 2013
FedSys, Inc. November 2009 - April 2011
Skills
Network Engineering, CCNP, CCNP-W, CWDP, CWAP, CWNA, MCSE, Security+, Network+
Education
Tidewater Community College 2003 — 2005
Associate's degree of Applied Science, Network Administration, 3.315
First National Bank of Omaha April 2015 - Present
Aetna 2014 - Present
Family Dollar July 2013 - July 2014
McDonald´s/McSather Inc September 2008 - August 2013
McDonald's Corporation December 2008 - August 2009
Verizon August 1995 - August 2007
Skills
Insurance, Leadership, Microsoft Office, Microsoft Excel, Training, Outlook, Customer Service, Human Resources, Management, Benefits Administration, Hiring, Employee Benefits, Workers Compensation, Employee Relations, Process Improvement, Team Building, Recruiting, Performance Management, Onboarding, Employee Training, Call Centers, HR Policies
Education
Trine University-Fort Wayne Regional Campus
Human Resources Management/Personnel Administration, General
TEKsystems March 2010 - August 2010
Level 3 Communications December 2007 - December 2008
Verizon March 1998 - February 2007
Sargent Electric Company July 1996 - March 1998
J.P Phillips LLC July 1985 - February 1995
Skills
Telecommunications...
Education
Triangle Tech Inc-Pittsburgh 1995 — 1996
Associate's degree, Maintenance Eleicity
Computer Sysyems Institute 1980 — 1981
Associate’s Degree, Computer Programming, 4.0