Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
Comcast Business February 2014 - Present
Wells Fargo May 2013 - February 2014
Bank of America October 2011 - April 2013
Angea Ceazer Ministries September 2010 - August 2012
Target Mobile May 2011 - October 2011
Verizon November 2010 - May 2011
Sprint Nextel August 2008 - November 2010
T-Mobile May 2006 - May 2008
Skills
Telecommunications, Wireless, Direct Sales, Solution Selling, Account Management, Sales, Customer Satisfaction, Call Center, Sales Management, Cold Calling, Quotas, Customer Retention, Sales Operations, Customer Service, Sales Process, T1, Customer Experience, Salesforce.com, M2M, Sales Presentations, Building Relationships, Management, Leadership, Selling, Marketing, Social Media Marketing, Strategic Partnerships, Training, Coaching, Marketing Strategy, Microsoft Office, Social Networking, Business Development, Team Leadership, Strategic Planning, New Business Development, CRM, Time Management, Team Building, Negotiation
Education
Capella University 2015 — 2017
Master of Business Administration (MBA), Marketing
University of Memphis 2005 — 2010
Bachelor of Arts (BA), Journalism--Broadcasting
Westwood High 2002 — 2005
High School Diploma, Journalism--Broadcasting
Verizon November 2008 - November 2014
Countrywide Financial Corporation January 2007 - November 2008
Bank of America December 2003 - September 2006
http://www.read-e-secure.com January 2002 - December 2003
RELTEC / Marconi October 1998 - February 2002
Eastman Kodak Health Imaging October 1992 - October 1998
Skills
CISSP, Information Security, CISA, Information Security..., Vulnerability Assessment, Security Architecture..., Disaster Recovery, Security, CISM, PMP, IT Management, Firewalls, Security Audits, Security Awareness, COBIT, CGEIT, NIST, GLBA, Information Technology, Data Center, Data Security, CNSS, Project Management, Team Management
Education
Capitol College 2013 — 2014
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, 4.0
Capitol College 2010 — 2012
Master of Science (M.S.), Information Assurance, 4.0
State University of New York Empire State College 1989 — 1991
Bachelor of Science (BS), Computer Science
Apple October 2010 - Present
Performance Audio Solutions April 2010 - Present
Brickcity Church March 2004 - December 2013
Verizon January 2009 - April 2010
Alltel Wireless April 2006 - January 2009
Vineyard Community Church July 1997 - May 2003
Skills
Front of House..., Monitor Engineering, Audio Engineering, Audio Post Production, Professional Audio, Video Production, Stage Lighting, Lighting Design, Production Managment, Computer Technology, Networking, Stage Rigging, Computer Repair, Wireless Networking, Wireless Communications..., Frequency Analysis, Live Recording, Woodworking, Mechanics, Cable Management, Final Cut Pro, Logic, Adobe Creative Suite, Logic Pro, Sound, Audio Editing, Sound Design, Training, Event Management, Drums, Microphone Placement, Video Editing, Recording, OS X
Education
Central Carolina Community College 2010 — 2010
Associate's degree, General Studies
Full Sail University 2002 — 2003
Associate's degree, Show Production and Touring
Cape Fear Community College 2001 — 2002
Associate of Arts (A.A.), Music
Verizon May 2015 - Present
AT&T Mobility December 2010 - August 2014
Flexicom, Verizon Wireless Premium Retailer January 2010 - December 2010
Flexicom, Verizon Wireless Premium Retailer June 2008 - December 2009
Skills
Telecommunications, Wireless, Mobile Devices, Customer Service, Sales, Management, Team Leadership, Solution Selling, Direct Sales, Customer Retention
Education
Capital University 2004 — 2008
Pre-Law, International Business, 3.8
Capital University
Bachelor's degree
Rich Products Corporation February 2012 - Present
SANS April 2010 - Present
Digital Undercurrents August 2006 - Present
Canisius College July 2006 - February 2012
Canisius College 2004 - February 2012
Canisius College July 2001 - July 2006
Verizon March 2000 - March 2001
Skills
Information Security, Wireless Networking, Network Security, Security Policy, Internal Audit, Network Engineering, Documentation, Linux, Software Documentation, System Administration, Networking, Computer Security, Security, Mobile Security, VPN, Technical Support, Management, Leadership, Disaster Recovery, Microsoft Office, Public Speaking, Higher Education, Information Technology, Troubleshooting, Enterprise Mobility, Mobility Management, Project Management, ITIL v3 Foundations...
Education
Canisius College 2009 — 2012
MBA, Information Technology
Canisius College 2002 — 2008
BA, Computer Science
Erie Community College 2006 — 2007
N/A, Cisco Networking Academy
Canisius College 1995 — 1999
BA, English
VZ August 2006 - Present
Verizon August 2006 - Present
Neiman Marcus August 2003 - August 2005
Skills
Management, Training, Project Management, Microsoft Office, Marketing, Event Planning, Social Media, Public Speaking, Data Analysis, Computer Proficiency, Customer Experience, Sales Trainings, Sales Operations
Education
Capella University
Master of Business Administration (MBA), Project Management, 3.5
Temple University
BS, Tourism/Hospitality Management
Verizon June 2007 - Present
Skills
Financial Analysis, Telecommunications, Sales Management, Sales, Account Management, Team Building, Team Leadership, Customer Service, Product Management, Process Improvement, Strategic Planning, Forecasting, Management, Leadership, Business Analysis, Marketing, Training
Education
Canisius College 2006 — 2009
Master's degree, Organizational Communication and Development
D'Youville College 1995 — 1999
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Verizon June 2000 - Present
Gallaudet University June 1997 - June 2000
Contract Video Specialists December 1994 - June 1997
Thorn EMI May 1994 - December 1994
Servatronics January 1993 - May 1994
Skills
VoIP, TCP/IP, Linux, Telecommunications, Cisco Technologies, Testing, Troubleshooting, Data Center, Switches, Routing, Routers, Juniper, JUNOS, Windows, Electronics, SIP, BGP, IP, Network Architecture, MPLS, OSPF, Firewalls, Ethernet, Network Engineering, SNMP, Computer Network..., Network Design
Education
Capella University 2002 — 2004
MS
National Technical University of Ukraine 'Kyiv Polytechnic Institute' 1987 — 1992
MS
Somerset CPAs, P.C. October 2014 - Present
Care Plus Home Health Care, Inc. April 2014 - September 2014
Somerset CPAs, P.C. April 2013 - April 2014
Somerset CPAs--temp position through Profyle Tracker February 2013 - April 2013
Frontier Communications July 2010 - February 2012
Verizon December 2004 - July 2010
Verizon June 2003 - December 2004
Verizon June 2000 - June 2003
Optel Telecom October 1999 - June 2000
VarTec Telecom May 1999 - October 1999
Skills
Sales Compensation, Compensation & Benefit, ADP Payroll, Commission Plans, Financial Analysis, Sales Management, Business Analysis, Call Centers, Sales, Marketing Strategy, Analysis, Microsoft Excel, Sales Operations, Call Center..., Microsoft Office, Data Analysis, Team Leadership, Compensation Structures, Time Management, PeopleSoft, Workforce Planning, Medical Billing, Compensation Structure..., Exceeding Quotas, Goal Oriented, Meet Deadlines, Outstanding..., Lifelong Learning, Problem Solving, Sales Commissions, Hiring Practices, Staffing Analysis, Financial Reporting, Strategic Hiring, Medicare/Medicaid..., Project Management, Sales Process, HR Management, IT Strategy, IT Solutions, Accounts Receivable, Management, Team Building, Training, Leadership, Vendor Management, Human Resources, Process Improvement, Telecommunications, Program Management
Education
Cornell University 2012 — 2012
Certificate, Human Resources Practices
Capella University 2008 — 2009
Master's degree, Industrial and Organizational Psychology
Indiana Wesleyan University 2001 — 2006
Bachelor of Science (B.S.), Management
TLK Group, LLC December 2011 - Present
American CyberSystems Inc August 2009 - January 2012
Verizon 2007 - 2009
Verizon August 1993 - November 2008
Verizon 2005 - 2007
Verizon 2003 - 2005
Verizon Wireless 2003 - 2005
Skills
Social Media, Social Networking, Microsoft Excel, PowerPoint, Microsoft Word, Marketing, Marketing Strategy, Event Management
Education
Campbell University 1991 — 1993
Saint Mary's Raleigh, NC 1988 — 1991
Civitas Health Services, Inc. October 2013 - Present
Civitas Health Services Inc. 2014 - 2014
Civitas Health Services 2012 - 2014
Civitas Health Services, Inc.
Verizon January 1998 - July 2010
Commonwealth Catholic Charities 2004 - 2008
Skills
Mental Health, Program Development, Community Outreach, Social Services, Public Speaking, Psychotherapy, Nonprofits, Program Management, Volunteer Management, Behavioral Health, Workshop Facilitation, Mental Health Counseling, Life Skills, Cognitive Behavioral..., Management, Leadership, Group Therapy, Crisis Intervention, Customer Service, Adolescents, Microsoft Office, Event Planning
Education
Capella University 2001 — 2007
Master's degree, Counseling Psychology, 4.0
Virginia Commonwealth University 1990 — 1992
Bachelor of Science, Psychology
Federal Government January 2015 - Present
Verizon June 2013 - January 2015
Verizon May 2012 - June 2013
Regional Health and Rehabilitation Center September 2011 - April 2012
NBC June 2011 - August 2011
Lutheran Social Services January 2010 - May 2011
Skills
Team Leadership, Team Management, Cross-functional Team..., Technology Evaluation, Technology..., Computer Repair, Computer Architecture, Security, Visio, Computer Security, Linux, Servers, Networking, CSS, Information Security, Troubleshooting, PHP, MySQL, Hardware, Access, Leadership, Microsoft Office
Education
Capella University 2013 — 2016
Information Assurance and Security specialization, Master of Science in Information Systems and Technology Management
Florida State University 2008 — 2012
Bachelor of Science (B.S.), Information Technology
Google January 2013 - Present
Zayo Group July 2012 - December 2012
AboveNet August 2010 - July 2012
AboveNet March 2008 - August 2010
Verizon March 2006 - March 2008
Daktronics March 2005 - March 2006
T-Mobile October 2004 - March 2005
Skills
DWDM, Fiber Optics, Computer Network..., SDH, Optical Fiber, Telecommunications, WDM, Network Design, Network Engineering, Gigabit Ethernet, WAN, SONET, Ciena, Cisco Technologies, Fujitsu, Infinera, Alcatel-Lucent, Tellabs 7100, Nortel, Netcool, BMC Remedy, Salesforce.com, Cyan, Data Center, Fiber Optic Networks, LAN-WAN, Network Architecture, Networking, OTN, Optical Communications, Optical Network, PDH, Provisioning, ROADM, Routing, Switches, TDM, Telecommunications..., Testing, Transmission, Wireless, Wireless Networking, Cabling, Carrier Ethernet
Education
Capitol College 2004 — 2008
B.S., Telecommunications Engineering
Cook's Institute of Electronics Enginnering 2002 — 2004
A.A.S., Electronics Engineering
Capitol College
M.S., Information Systems and Telecommunications Management
K. Harrelson Music & Events January 2004 - Present
Wilmington RV May 2007 - August 2010
Verizon June 2009 - November 2009
Visionary Holdings, LLC January 2006 - May 2009
Skills
Microsoft Office, Excel, Word, PowerPoint, Photoshop, Inkscape, Illustrator, InDesign, Quickbooks, Notepad, Photography, Editing, Songwriting, Graphic Design, Grant Writing, Typography, Copywriting, Event Management, Employee Management
Education
University of North Carolina at Wilmington 2004 — 2009
Bachelor's, English, Professional Writing & Rhetoric
Cape Fear Community College 2001 — 2004
Associates of Arts, Photography & Creative Writing Concentration
Verizon April 2009 - Present
ACS Transport Solutions Inc May 1998 - March 2009
Verizon January 2000 - August 2001
Capricorn/SoftPros Inc, Atlanta, USA May 1998 - August 2001
Singapore Network Services ,Singapore March 1997 - May 1998
PCL Mindware November 1996 - March 1997
Visionics Technopark November 1994 - December 1996
Mayura Securities November 1993 - November 1994
Skills
CISSP, SDLC, Enterprise Architecture, Security Architecture..., Information Security, Vulnerability Assessment, Information Security..., Application Security, Network Security, Security, Computer Security, Information Assurance, NIST, Firewalls, Telecommunications, Disaster Recovery, PMP, TCP/IP, Penetration Testing, Program Management, ISO 27001, Data Center, ITIL, Security Audits, Business Continuity, Cloud Computing, PCI DSS, Identity Management, Network Architecture, Solution Architecture, IDS, Vulnerability Management, Unix, Integration, Solaris, Data Security
Education
Capitol College 2011 — 2013
MS, Information Assurance
Kerala University 1989 — 1993
Bachelors, Computer Science
Curoverse February 2014 - Present
Nokia December 2011 - February 2014
HealthEdge April 2011 - November 2011
McKesson February 2007 - April 2011
Verizon May 2001 - January 2007
Netegrity 2000 - 2001
Kronos 1998 - 2000
Skills
Agile Methodologies, SDLC, Scrum, JMS, Software Project..., Java Enterprise Edition, SOA, XML, Agile Project Management, Enterprise Architecture, Java, Web Services, Software Development, SOAP, Cross-functional Team..., Requirements Analysis, Integration, Quality Assurance, Business Analysis, Databases, JUnit, Enterprise Software, Architecture, Visio, .NET, Hibernate, Eclipse, Software Documentation, JavaScript, Microsoft SQL Server, Oracle, Software Engineering, Spring, SQL, JIRA, REST, Web Applications, Mobile Applications, Solution Architecture, Database Design, Unix, C#, Tomcat, Linux, Distributed Systems, JSON, Perl, Scalability, Amazon Web Services..., Architectures
Education
Capella University
MBA, Healthcare Management
University of Massachusetts Boston
MS, Computer Science
Osmania University 1985 — 1989
BS, Electrical Engineering
AmerisourceBergen April 2015 - Present
The Lash Group June 2012 - April 2015
Verizon February 2010 - June 2012
SAS March 2007 - September 2008
SAS February 2006 - March 2007
Verizon Business November 2004 - January 2006
Verizon Business July 2000 - June 2004
Verizon Business July 1999 - July 2000
Verizon Business November 1997 - July 2000
Skills
PMP, Microsoft Office, Visio, Excel, Access, MS Project
Education
Campbell University 2004 — 2005
MBA, Business Administration
Panera Bread August 2012 - Present
Wireless City April 2011 - June 2012
Verizon January 1999 - January 2010
SID WAINER & SON SPECIALTY FOODS February 1997 - January 1999
CHATHAM WAYSIDE INN January 1994 - January 1997
WALT DISNEY#S GRAND FLORIDIAN CONVENTION CENTER January 1992 - May 1992
Skills
Telecommunications, Wireless, GSM, 3G, Telephony, Fiber Optics, CDMA, Outside Sales, Customer Service, Food Industry, Food & Beverage
Education
Cape Cod Community College
A.S, Hotel/Restaurant Management
PricewaterhouseCoopers September 2014 - Present
PwC June 2013 - July 2013
Southwest Airlines May 2012 - August 2012
Verizon June 2011 - July 2011
Skills
Microsoft Excel, Leadership, Tax, Microsoft Office, PowerPoint, Microsoft Word, Accounting, Financial Analysis, Financial Reporting, Customer Service, Financial Accounting, Internal Controls, Access
Education
Canisius College 2009 — 2013
Bachelor's degree, Accounting and Accounting Informations Systems
Frontier Communications July 2010 - Present
Frontier Communications 2010 - 2015
Verizon 1998 - 2010
AT&T 1987 - 1998
Skills
Employee Relations, Performance Management, Human Resources, Program Management, Leadership, Employee Benefits, Talent Management, Telecommunications, Call Centers, Vendor Management, Project Management, Deferred Compensation, Management, Strategic Planning, Process Improvement, Talent Acquisition, Payroll, Training, Recruiting, Onboarding, Union, Employee Engagement, Labor Relations, Succession Planning, HRIS, Organizational..., FMLA, Benefits Administration, College Recruiting, Applicant Tracking..., Personnel Management, Workforce Planning, PeopleSoft, Technical Recruiting, HR Policies
Education
Capella University 2005 — 2009
Ph.D., Business Organization & Management - Research focus in HRM & Business Strategy
The University of Charleston 1993 — 1996
Executive MBA, Business Administration
West Virginia State University 1982 — 1986
Bachelor of Science - Business Administration, Marketing
Jeannine Higgins Communications January 2012 - Present
Canisius College Women's Business Center June 2009 - December 2011
Verizon October 1995 - November 1998
HSBC October 1986 - October 1995
Education
Canisius College
MBA, Business
Saint Bonaventure University
Bachelors, Business
VERISIGN February 2014 - Present
Department of Defense March 2010 - February 2014
Verizon February 2001 - March 2010
Digex August 1999 - February 2001
Skills
Cisco Technologies, BGP, Routers, Routing, Cisco IOS, MPLS, Network Security, Juniper, IP, WAN, Ethernet, OSPF, Routing Protocols, Baby Seal Clubbing, Switches, Security, EIGRP, Cisco WAN, Juniper Technologies, ACS Administration, Routing Design, Brocade, Arista, Jinja2, DNS
Education
Capella University
Bachelor of Science (B.S.), Business Administration, Magna Cum Laude
Paratransit Inc. January 2014 - Present
Paratransit Inc. July 2013 - January 2014
Advanced Call Center Technologies November 2010 - February 2013
McCrometer, Inc. June 2006 - January 2010
Southwest Traders, Inc. January 2005 - May 2006
ANDRITZ AG June 2000 - November 2004
Verizon February 1996 - May 2000
Skills
Deferred Compensation, Employee Engagement, HRIS, Employee Relations, Performance Management, Labor Relations, Benefits Administration, ADP Payroll, Taleo, Leave of Absence..., Employment Law, ADP E-Time, Microsoft Office, QuickBooks, Kronos, JD Edwards, SAP, Human Resources, Workplace Harassment, Onboarding, HR Policies, Workforce Planning, Talent Acquisition, Employee Benefits, Temporary Placement, Performance Appraisal, Talent Management, FMLA
Education
Capella University 2013 — 2016
Bachelor's degree, Human Resources Management/Personnel Administration, General
Verizon October 2000 - Present
DynCorp International October 1997 - October 2000
US Navy March 1992 - May 1997
Skills
Telecommunications, Troubleshooting, T1, Team Building, Computer Network..., Microsoft Office, Switches, Ethernet, DS3, Electronics Repair
Education
DeVry University-Illinois 2011 — 2012
Electronics Engineering Technology, 4.0
Capitol College
Electrical Egineering
World Wide Technology December 2014 - Present
World Wide Technology (WWT) 2008 - Present
World Wide Technology January 2014 - November 2014
Sycamore Networks January 2008 - March 2009
Force 3 January 2006 - January 2008
Federal Network Services 2003 - 2005
Riverstone Networks 2000 - 2003
Cabletron Systems 1997 - 2000
Verizon 1990 - 1997
Skills
Team Leadership, Technical Leadership, Business Development, Capture, Channel Management, Sales Management, Direct Sales, Engineering, Cyber Security, Telecommunications, Network Architecture, Data Center Architecture, Supply Chain Security, Channel Partners, Data Center, Computer Security, Image Capture, Managed Services, Enterprise Software, SaaS, Solution Selling, Professional Services, Cloud Computing, Unified Communications, Sales Process, New Business Development, CRM, Cisco Technologies, Information Security, Cross-functional Team..., Sales, Selling, Networking, Management, Strategy, Leadership, Disaster Recovery, VoIP, Outsourcing, Salesforce.com, Strategic Partnerships, Relationship Management
Education
University of Maryland University College 1990 — 1992
MS, Telecommunications Management
Capitol College 1985 — 1988
BS Telecom Engineering, Telecommunications Engineering
WWW.IAATM.COM December 2008 - Present
iaatm.com December 2007 - 2008
GeoEye 2007 - 2008
GeoEye 2007 - 2008
Teletech May 2007 - November 2007
Standard Pacific Homes 2006 - 2007
Ameriquest 2003 - 2006
Verizon 2004 - 2005
AT&T 2004 - 2005
ACC Capital Holdings 2003 - 2005
Skills
VoIP, Cisco Technologies, Telecommunications
Education
Capella University 2003 — 2006
Master's in IT, IT
Keller Williams Realty, Inc. June 2011 - Present
SageNet (Spacenet) January 2007 - April 2010
Spacenet.com 2007 - 2010
Verizon June 2004 - December 2007
Verizon Partner Solutions (formerly MCI Wholesale) 2002 - 2006
MCI 1997 - 2004
MCI June 1993 - June 1997
Skills
Telecommunications, Managed Services, Product Management, VoIP, Routers, MPLS, Pre-sales, Frame Relay, Sales, Full Service Realtor, Real Estate Pricing, Real Estate Sales..., Resourceful, Experienced, Real Estate, Real Estate Transactions, Real Estate Development, Investment Properties, Residential Homes, Residential Investment..., 1031 Exchanges, Rental Management, Rental Homes, CRM, T1, Sales Process, Networking, IP, Management, Integration, Program Management, Project Management, Wireless, Strategy, Solution Selling, Troubleshooting, Strategic Partnerships, Leadership, Contract Negotiation, Vendor Management, Business Development, Account Management
Education
Capitol College 1991 — 1997
Bachelor of Science (BS)
Capitol College 1991 — 1997
BS
YWCA of WNY 2011 - Present
Verizon June 1994 - Present
Verizon July 2004 - June 2008
Skills
Call Center, Telecommunications, Customer Satisfaction, Customer Relations, Sales Support, Team Leadership, Team Building, Problem Solving, Lotus Notes, Outlook, Microsoft Office, Troubleshooting, Sales Management, Fundraising, Contract Negotiations, Coaching, Vendor Management, Call Centers, Customer Retention, Customer Experience, Process Improvement, Customer Service, Sales Operations
Education
University of Phoenix 2010 — 2012
MBA, Business, 3.61
Canisius College 2010 — 2010
Organizational Leadership
University of Phoenix 2006 — 2009
Bachelor's, Marketing
Verizon October 1999 - Present
US Army July 1990 - October 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Networking, Switches, Troubleshooting
Education
Capitol College 2000 — 2005
BS in progress, Telecommunications Engineering
Valencia Community College 1985 — 1989
Associate of Arts (AA), General Studies
Verizon October 2011 - Present
Skills
Highly versatile, Highly Dedicated, Highly self-motivated
Education
Capella University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business
Verizon 1996 - Present
Skills
Telecommunications, Project Management, Training, Customer Satisfaction, Troubleshooting, Project Planning, Human Resources, Disaster Recovery, Team Building, Recruiting, Employee Relations, Coaching, Inventory Management, Customer Service, Outlook, Microsoft Office, Windows, Microsoft Excel, DB2, Teamwork
Education
Capella University 2008 — 2010
Master of Science in Psychology, Industrial/Organizational Psychology
University of Phoenix 2004 — 2006
Bachelor of Science, Business - Information Systems
Verizon October 1996 - Present
UPS 1990 - 1996
Skills
Sales
Education
4 year college 1993 — 1996
science, human services
college 1988 — 1990
liberal arts, liberal
Canisius College
masters, communication and leadership
Verizon February 2005 - Present
PriceWaterhouseCoopers September 2000 - February 2005
PwC 2000 - 2005
IKON Technology Services 1999 - 2000
Skills
Routing, Security, Network Security, Firewalls, DNS, Networking, DHCP, Servers, Data Center, Disaster Recovery, Cisco Technologies, ITIL, Integration, Network Engineering, Routers, Switches, Vendor Management, WAN
Education
Capella University 2007 — 2007
Technology
Verizon 2003 - Present
Verizon 1999 - 2003
GTE 1997 - 1999
GTE 1993 - 1997
GTE 1978 - 1993
Skills
Telecommunications, ATM networks, Fiber Optics, Network Engineering, DSL, Vendor Management, Ethernet, Cloud Computing, IP, Integration, DWDM, Process Improvement, Data Center, Optical Fiber, Network Design, Team Leadership, Project Management, Networking, Testing, Program Management, VoIP
Education
Capella University 2004 — 2007
MS -Organization & Management, Leadership
Saint Leo University 2001 — 2003
BA - Business Administration, Management
American Electric Power Company February 2012 - Present
Texas Department of Family and Protective Services November 2009 - August 2010
Pilgrim's Pride Corporation January 2006 - November 2008
Verizon May 2005 - December 2005
Pegasus Solutions May 2004 - November 2004
JP Morgan Chase & Co September 2001 - April 2004
Arthritis Foundation July 2000 - July 2001
Granny's Goodies, Inc August 1998 - April 2000
Skills
MS Project, Policy, SQL, Requirements Analysis, SharePoint, Administrative..., Project Management, Procurement, Program Management, Databases, Customer Service, Business Analysis, Leadership, Analysis, Software Documentation, Quality Assurance, PeopleSoft, Team Building, SAP, Outlook, Human Resources, PowerPoint, Microsoft Excel, Research, Organizational..., Auditing, Process Improvement, Budgets, Administration, Recruiting, Microsoft Office, Visio, Management, Project Planning, Accounting, Fundraising, Negotiation, Training, Disaster Recovery, Microsoft Word, System Administration, Operations Management, Vendor Management, Business Intelligence, Change Management, Invoicing, Team Leadership, Strategic Planning, Microsoft Project, SDLC
Education
Capella University 2009 — 2014
Doctor of Philosophy (PhD), Human Services, General
Strayer University 2007 — 2009
Masters, Business Administration (Leadership)
Strayer University-Maryland 2000 — 2003
Bachelors of Science, Business Administration
Northeast Texas Community College 1988 — 2002
Associates of Science, Business Administration
Paris Junior College 1990 — 1991
AAS, Vocational Nursing
Pittsburg High School 1984 — 1988
Diploma, Advanced Honors
Verizon September 2008 - Present
Verizon GNS, Verizon Telecom 1999 - August 2008
US Sprint / Global One August 1988 - August 1999
Skills
Disaster Recovery, Data Center, Troubleshooting, Release Management, SDLC, Operating Systems, Team Leadership, Requirements Analysis, Project Management, Networking, Visio, Vendor Management, Unix, HP, DNS, Integration, Network Administration, VMware, Solaris, IT Operations, Red Hat Linux, Business Analysis, SharePoint, Program Management, IT Management, ITIL, IT Service Management, System Deployment, Database Design, PMP, Change Management, AIX, Telecommunications
Education
The George Washington University 1996 — 1997
Certificate, Unix/C Curriculum
Marietta College 1976 — 1979
B.A, B.F.A, Drama
Cape Cod Community College 1973 — 1975
A.S., Math Science
Verizon Enterprise Solutions October 2013 - Present
Verizon Enterprise Solutions February 2013 - October 2013
Verizon Enterprise Solutions February 2011 - March 2013
Verizon February 2008 - February 2011
Verizon November 2000 - February 2008
MCI WorldCom June 1998 - November 2000
MCI Corporation January 1998 - June 1998
US Army August 1994 - November 1997
Skills
Routing, Testing, WAN, Troubleshooting, Perl, Unified Communications, Software Development, SDH
Education
Campbell University 2014 — 2016
Bachelor of Applied Science (BASc), Business Administration, Minor in Management
Fayetteville Technical Community College 1996 — 2006
Associate of Science (A.S.), Business Administration
Verizon December 2004 - Present
Skills
Windows, Customer Service, Microsoft Office, Microsoft Excel, English, Microsoft Word, HTML, Outlook, PowerPoint, Strategic Planning, Team Leadership, Process Improvement, Account Management
Education
Canisius College 1999 — 2001
Master of Science (MS), Telecommunications Management
State University of New York at Buffalo 1983 — 1987
Bachelor of Science (BS), Industrial Engineering
The Reading Clinic January 2012 - Present
Positive Change Via Me January 2009 - Present
Verizon Communications July 2006 - Present
Verizon July 1987 - Present
Verizon Communications May 1990 - July 2006
Benjamin Rush Center May 1986 - June 1995
Verizon Communications July 1987 - May 1990
Skills
Vendor Management, Software Documentation, SAP, Call Center, Business Analysis, Databases, Conflict Resolution, Procurement, Spanish, Visio, PeopleSoft, Team Building, Leadership, Customer Service, Telecommunications, Microsoft Office, Customer Satisfaction, Training, Team Leadership, Analysis, Cross-functional Team..., Strategic Planning, Operations Management, Budgets, Mental Health, Program Management, Project Planning, Quality Assurance, Security, Management, Process Improvement, Access, Call Centers
Education
Capella University 2012 — 2016
Master of Science Management, Social Work- Family and Couple Therapy
Argosy University - 2011 2008 — 2011
Master of Science Management, Forensic Psychology
Colorado Technical University
Master of Science Management, Project Management
Northcentral University
PhD, Business Administration
University of San Francisco
University of San Francisco
Applied Business Process Management
Villanova University
Bachelor of Arts, Business Administration - Information Technology
Capella University January 2014 - Present
Verizon January 2011 - January 2014
Education
Capella University 2014 — 2017
Bachelor's degree, Business Administration and Management, General
Metropolitan State University 2012 — 2013
Bachelor's degree, Marketing
Verizon March 1991 - Present
Skills
Telecommunications, T1, VoIP, Telephony, DSL, Ethernet, Optical Fiber, Fiber Optics, Computer Network..., LAN-WAN, Cabling, Vendor Management, Call Centers, IP, MPLS, Switches, Managed Services, Unified Communications, Troubleshooting, Broadband
Education
Capella University
Master of Business Administration (MBA), Business Administration, Management and Operations
St. Francis University
Bachelor's degree, Business Administration, Management and Operations
AmeriPride Services August 2014 - Present
AmeriPride Services January 2012 - August 2014
Verizon April 2009 - February 2012
Citi Group February 2008 - April 2009
HSBC Bank June 2006 - February 2008
Skills
Account Management, Leadership, Sales, Business Development, Customer Service, Human Resources, Cold Calling, Sales Process, New Business Development, B2B, Direct Sales, Team Building, Marketing, Customer Retention, Process Improvement, Microsoft Office, Sales Presentations, CRM, Solution Selling, Lead Generation, Competitive Analysis, Team Leadership, Cross-functional Team..., Sales Management, Forecasting, National Accounts, Sales Operations
Education
Canisius College 2004 — 2007
Bachelor of Science, International Business and Management with a minor in Global Logistics & Supply Chain
Verizon January 2011 - Present
Verizon May 2010 - December 2011
Verizon 2007 - 2010
Countrywide/Bank of America 2006 - 2007
Computer Associates 2003 - 2006
VeriSign, Inc 2000 - 2003
RadioShack 1999 - 2000
United States Marine Corps 1986 - 1992
Skills
Advanced Risk & Threat..., Enterprise Risk..., Root Cause Analysis, Security Incident..., Threat Intelligence, Security Architecture..., Application Security..., Wireshark, PCI Standards, ISO 27001, Military Experience, Secure Communications, Security Operations, Financial Risk, Forensic Analysis, Information Security, Penetration Testing, CISSP, Critical Infrastructure..., Global Execution..., Secure Development..., Risk Intelligence, Crisis Management, Enterprise Compliance, Secure Code Review, Identity & Access..., SOX 404 Compliancy, NIST 800-53, Vulnerability Management, Security, Computer Security, Business Continuity, Vulnerability Assessment, Network Security, IDS, Security Audits, Disaster Recovery, Identity Management, Network Forensics, Web Application Security, IPS, Privacy Law, Enterprise Software, Encryption, Application Security, Computer Forensics, Information Assurance, Data Security, Incident Response, IT Audit
Education
Capella University 2015 — 2020
Doctor of Philosophy (Ph.D.) *Pursuing/Not Graduated*, Computer and Information Systems Security/Information Assurance
Capitol College 2006 — 2013
Master of Science, Information Assurance Engineering ("MSIAE")
Tarleton State University 2002 — 2005
Bachelor's degree, Computer Information Systems ("CIS")
Verizon June 2014 - Present
Verizon Communications October 2013 - June 2014
Verizon Communications October 2011 - October 2013
Verizon Communications October 2005 - October 2011
Verizon Communications November 2004 - October 2005
Verizon Communications August 2000 - November 2004
Verizon Communications January 1997 - August 2000
Skills
Analysis, Management, Call Centers, Budgets, Customer Service, Time Management, Fiber Optics, Process Scheduler, DSL, Payroll, Telecommunications, Training, Process Improvement, Six Sigma, Project Management, Vendor Management, Team Building
Education
Strayer University (VA) 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Quinnipiac University - School of Business 2011 — 2011
Master's of Science, Information Technology
Villanova University 2010 — 2010
Six Sigma Green Belt, Business Administration, Management and Operations
Villanova University 2010 — 2010
Six Sigma Lean, Business Administration, Management and Operations
Canisius College 1985 — 2008
BA, Communications
Erie Community College 1990 — 2005
Associate of Science (A.S.), Liberal Arts, 3.75
Xerox HR Solutions August 2011 - Present
Verizon August 2005 - March 2009
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Training, PowerPoint, Team Leadership, Public Speaking, Call Centers
Education
Capella University 2015 — 2018
Human Resources Management and Services
Lincoln Technical Institute-Moorestown 2009 — 2010
Certificate, Medical/Clinical Assistant
The Nationwide Group July 2015 - Present
Innovapost September 2014 - July 2015
Borden Ladner Gervais LLP / S.E.N.C.R.L., S.R.L. October 2013 - May 2014
CGI July 2010 - September 2013
Atlantic Lottery Corporation June 2010 - September 2013
Department of Justice Canada Ministère de la Justice du Canada June 2008 - August 2009
NBCUniversal, Inc. August 2006 - June 2008
Verizon December 2004 - August 2006
Hewlett-Packard August 2003 - December 2004
Skills
Virtualization, VMware, VMware ESX, Windows Server, Servers, Active Directory, Microsoft Exchange, Red Hat Linux, Linux, ITIL, Networking, DNS, VMware Infrastructure, vSphere, Troubleshooting, Security, System Administration, Operating Systems, Cluster, Databases, Microsoft SQL Server, Project Management, BMC Remedy, SQL, Perl, WSUS, HP Proliant, AIX, Cloud Computing, Storage Area Networks, BMC Patrol, MySQL, vSphere 5.1, Integration, Requirements Analysis, Disaster Recovery, Enterprise Architecture, Software Documentation, Network Security
Education
Mile2 Cyber Security Training & Consulting 2015 — 2015
Certified Professional Ethical Hacker
Algonquin College of Applied Arts and Technology 2000 — 2001
Unix Administration
Microsoft Education Services 2014 — 2014
MS Exchange 2010 Install, Configure & Manage
VMWARE Education Services 2012 — 2012
VMware vSphere 5.x Install, Configure & Manage - What's New in v5
Knowledge Transfer 2011 — 2011
SNIA - Storage Network Foundations
VMWARE Education Services 2011 — 2011
VMWare vSphere 4.1 Install, Configure & Manage
Canadore College 2001 — 2002
CISCO CCNA Internetworking Routing & Switching
General Dynamics Information Technology February 2014 - April 2015
General Dynamics Information Technology April 2012 - February 2014
General Dynamics Information Technology 2011 - 2012
General Dynamics Information Technology 2010 - 2011
Verizon December 2007 - July 2010
Verizon July 2007 - November 2007
Verizon November 2006 - June 2007
Verizon February 2006 - November 2006
Verizon June 2002 - February 2006
Skills
ITIL, Cross-functional Team..., Change Management, Team Leadership, Customer Service, Operations Management, Management, Program Management, Telecommunications, Team Building, Project Management, Leadership, Analysis, Call Center, Quality Assurance, Fiber Optics, Vendor Management, Quality Improvement, Budgets, Training, PMP, Process Improvement, Computer Network..., Strategic Planning, Strategy, Security, SDLC, Customer Satisfaction, Networking, Human Resources, Troubleshooting, Integration, Call Centers
Education
Capella University
Doctor of Philosophy (Ph.D.)
Virginia Polytechnic Institute and State University
MBA
Virginia Polytechnic Institute and State University
BA
Thomas Jefferson High School for Science and Technology
Verizon November 2014 - Present
Verizon Wireless October 2012 - November 2014
Verizon Wireless May 2010 - October 2012
Verizon Wireless January 2004 - May 2010
Verizon Wireless February 1999 - January 2004
Trellis Network Services June 1997 - February 1999
Skills
Network Security, Wireless, Penetration Testing, Integration, Networking, Application Security, CISSP, Mobile Applications, Android, Unix, TCP/IP, Security, Computer Security, Network Architecture, iOS, Operating Systems, Windows Server, VMware, Active Directory, Wireless Networking, Network Engineering, Linux, GWAPT, Mobile Technology, SQL, Architecture, Information Security, Java, Mobile Internet, SharePoint Server, CSSLP, Telecommunications, SDLC, Enterprise Software, Vendor Management
Education
Capitol College 2009 — 2011
MS, Information Assurance, Cum Laude
New Jersey Institute of Technology 2004 — 2008
BS, Information Technology, Cum Laude
Ultimate Software April 2015 - Present
Spinal Dimensions, Inc. January 2006 - April 2015
Verizon 1991 - 2004
Skills
Process Improvement, Software Development, Medical Devices, Strategic Planning, Contract Negotiation, Spine, Sales Operations, Sales Management, Management, Sales, Data Analysis, Leadership, Surgical Instruments, Cross-functional Team..., Capital Equipment, Market Development, Hospitals, Orthopedic, Marketing Strategy, Strategy, Salesforce.com
Education
Canisius College 1987 — 1991
Bachelor’s Degree, English
Looking for next challenge November 2014 - Present
Verizon March 2013 - November 2014
Leading Edge Coating Solutions August 2007 - April 2013
Stahl USA 1997 - 2007
FBC Chemical Corp 1994 - 1997
HVC Cemicals Inc. 1982 - 1994
Skills
Polymers, Chemistry, Manufacturing, Product Development, Materials Science, R&D, Plastics, Paint, Commercialization, Coatings, Resin
Education
Capital University - School of Management 1998 — 2001
MBA, Management and Business
City University of New York City College 1974 — 1979
B.S. Ch E, Chemical Engineering
Jenzabar Inc. January 2011 - Present
Verizon August 2006 - December 2010
Charter Communications September 2004 - August 2006
AT&T October 1996 - September 2004
Moore Business Forms 1988 - 1995
Skills
Direct Sales, Telecommunications, Managed Services, Account Management, Cloud Computing, Sales Management, Unified Communications, Salesforce.com, Channel, SaaS, New Business Development, Sales, Professional Services, Enterprise Software, Leadership, MPLS, Sales Process, Recruiting, VoIP, Contract Negotiation, Strategic Partnerships, Wireless, Sales Operations, Coaching, B2B, Channel Partners, Data Center, Selling, CRM
Education
Michigan State University 1987 — 1988
BS
Canisius College 1984 — 1986
SEACRET Direct January 2015 - Present
1199 SEIU August 2007 - Present
lia sophia August 2014 - December 2014
Onondaga County Legislature January 2013 - November 2013
IBEW Local 43 January 2002 - July 2007
Verizon 1988 - 2001
IBEW 2213 January 1994 - July 1999
Skills
Community Outreach, Fundraising, Non-profits, Nonprofits, Public Policy, Grant Writing, Event Planning, Politics, Social Media, Strategic Planning, Community Organizing, Public Relations, Volunteer Management, Microsoft Word, Grassroots Organizing, Public Speaking, Labor Relations, Research, Microsoft Excel, Policy Analysis, Policy, Political Campaigns, Government, Strategic Communications, Media Relations, Program Development, Organizational..., Editing, Legislative Relations, Conflict Resolution
Education
Canisius College 1987 — 1988
Onondaga Central High School 1975 — 1987
NYS Regents
Verizon May 2015 - Present
Discover Financial Services November 2011 - May 2015
Bank of America February 2008 - December 2011
Bank of America February 2005 - January 2008
Bank of America April 2000 - January 2005
Analysts International June 1996 - March 2000
Programming and Consulting Services March 1995 - June 1996
BEST Consulting December 1994 - June 1995
Spiegel - Cara Corporation April 1994 - December 1994
Syntel November 1993 - April 1994
Skills
Enterprise Architecture, Solution Architecture, Strategic Planning, Cross-functional Team..., Strategy, Integration, Data Migration, SOA, Banking, IT Management, Enterprise Software, Architecture, Process Improvement, Vendor Management, Management, IT Strategy, E-commerce, Outsourcing, Business Process, Project Management, Risk Management, SDLC, Consulting, ERP, Leadership, Change Management, Six Sigma, Critical Thinking, Business Analysis, Project Portfolio..., PMO, Software Project..., Business Requirements, Requirements Analysis, Business Process...
Education
Capella University 2009 — 2014
BS/MS, Information Technology, 3.97 GPA
The University of Chicago Booth School of Business
CIO Institute, Information Technology
Boeing Computer Service Education and Training Division 1986 — 1987
Certificate, Computer Programming
Verizon January 2009 - Present
Misericordia University February 2015 - Present
Jamberry June 2015 - Present
Alltel Wireless May 2007 - January 2009
Alltel March 1996 - May 2007
Alltel 1994 - 1996
Westat August 1990 - October 1994
Social Security Administration February 1980 - August 1990
Skills
Security, PCI DSS, Compliance, SOX, Auditing, Policy, Governance, Documentation, Disaster Recovery, Risk Assessment, CISSP, Network Security, Business Continuity, Firewalls, Risk Mitigation, Risk Management, HIPAA, Vendor Management, ITIL, Data Center, Risk, IT Audit, Program Management, IT Management, Strategic Planning, Penetration Testing, CISM, IT Governance, Information Security..., Process Improvement, Telecommunications, Change Management, IT Service Management, Vulnerability Assessment, Team Building, Security Management, Security Policy, SDLC, System Administration, VPN, Incident Management, CISA, Unix, IT Strategy, Physical Security, Information Security, Information Technology
Education
Capella University 2003 — 2007
MS, IT - Information Security
Misericordia University 1997 — 2000
MS, Organizational Management
Misericordia University 1987 — 1990
BS, Computer Science/Mathematics
Luzerne County Community College 1985 — 1987
Associate, Computer Science
COLUMBUS TECHNOLOGIES AND SERVICES, INC. September 2015 - Present
1901 Group August 2015 - September 2015
Evergreen ITS June 2015 - August 2015
Verizon June 2014 - December 2014
Verizon June 2013 - June 2014
Ampcus Inc March 2012 - June 2013
NextGen Information Services February 2012 - March 2012
VERIZON BUSINESS Inc January 2008 - January 2011
Verizon Business 2006 - 2008
Verizon Business/WorldCom January 1999 - January 2006
Skills
RFP, IP, Telecommunications, Cisco, Switches, SDH, TDM, MPLS, Frame Relay, WAN, Ethernet, LAN/WAN, VoIP, T1, Network Design, SIP, Routers, Unified Communications, Routing, Wireless, Fiber Optics, Telephony, TCP/IP, IP Networking, ISDN, Troubleshooting, Broadband, Pre-sales, VPN, Data Center, CCNA, Fiber, Wireless Networking, Network Operations, Disaster Recovery, BGP, Network Engineering, Integration, Internet Services
Education
Capitol College 2004 — 2006
Master of Science, Information Telecommunications System Management
Capitol College 1987 — 1999
Bachelor of Science (BS), Electronic Engineering Technology
The Reading Clinic January 2011 - Present
Verizon Communications July 2006 - Present
Verizon 2004 - 2009
Verizon Communications May 1990 - July 2006
Benjamin Rush Center May 1986 - June 1993
Verizon Communications July 1987 - May 1990
Skills
Telecommunications, Project Management, Program Management, Vendor Management, Process Improvement, Business Analysis, Software Documentation, Visio, Call Center, Team Leadership, PeopleSoft, Troubleshooting, Project Planning, Customer Service, Team Building, Security, Access, Analysis, Strategic Planning, Quality Assurance, Account Management, Cross-functional Team..., Management, Sales, Sales Operations, Call Centers, Customer Satisfaction, Training, Strategy, Networking, Business Development, CRM, Microsoft Excel, Leadership Development, Leadership, Human Resources, Recruiting, Change Management, Employee Relations, Organizational..., Business Process..., Coaching, Employee Training, Product Management, Contract Negotiation, Management Consulting, Performance Management, SDLC, Operations Management, Budgets
Education
Capella University 2011 — 2015
Masters, Psychology in Counseling field, 3.89
Walden University 2011 — 2015
Doctor of Philosophy (PhD), Human Services - counseling
University of San Francisco 2011 — 2012
Masters Certificate, Logistics, Materials, and Supply Chain Management
University of San Francisco 2011 — 2012
Masters Certificate, Applied Business Process Management
Villanova University 2004 — 2012
Bachelor of Arts, Business Administration - Information Technology
Argosy University - 2011 2009 — 2011
Master of Science Management, Forensic Psychology
Northcentral University 2009 — 2011
PhD; PhD, Business Administration; Psychology
Colorado Technical University 2005 — 2007
Master of Science Management, Project Management
Verizon August 2012 - Present
Verizon September 2008 - Present
Apollo Group May 2008 - December 2009
Verizon March 2005 - August 2008
Verizon July 2004 - March 2005
Verizon June 1999 - May 2004
Skills
Ethernet, Telecommunications, Fiber Optics, SDH, Network Engineering, Network Security, Testing, Security, Integration, Optical Fiber, IP, MPLS, Network Design, VoIP, Broadband, Wireless, TCP/IP, Switches, Networking, Troubleshooting, Network Architecture, Routing, LAN-WAN, Routers, QoS, Frame Relay, WAN, Telephony
Education
Capitol College 2004 — 2006
M.S., Network Security
Strayer University-Maryland
B.S., Internetworking
Verizon 1999 - Present
Verizon/Bell Atlantic 1998 - 1999
Verizon/Bell Atlantic 1996 - 1998
Verizon/Bell Atlantic 1993 - 1996
Skills
Managed Services, Networking, Telecommunications, Management, Account Management, Sales, New Business Development, IP, Sales Management, Solution Selling, Call Centers, Direct Sales, Technical Support, Strategy, Team Management, Cloud Computing, Leadership, VoIP, Salesforce.com, Unified Communications, Team Building, Sales Operations, Enterprise Software, CRM, Vendor Management, Sales Process, Cisco Technologies, SaaS, Program Management, Professional Services, Wireless, Data Center, Strategic Partnerships, Customer Satisfaction, Project Management, Cross-functional Team..., Team Leadership, Product Management
Education
Canisius College
Bachelor of Science (B.S.), Business Management
St. Joe's Collegiate Institute
Verizon Training (1999 - Present)
Verizon May 1998 - Present
Skills
Information Security, Information Security..., CISSP, Telecommunications, Network Security, PMP, Project Management, Department Budget..., Security, SaaS, Vendor Management, Integration, Computer Security, Troubleshooting, Cloud Computing, ITIL, Enterprise Architecture, IT Strategy, Data Center, Firewalls, IT Management, Disaster Recovery, IT Service Management
Education
University of Dallas 1999 — 2001
MBA, IT Management
Georgetown University 1992 — 1995
BS, Science, Technology & International Affairs
Capitol College
BT Americas November 2014 - Present
International Trade and Compliance 2013 - October 2014
Verizon August 2009 - February 2012
Raytheon July 2000 - May 2007
General Dynamics September 1990 - October 1999
United States Air Force (USAF), Secretary of the Air Force International Affairs (SAF/IA) October 1987 - January 1990
Skills
International Trade, Trade Compliance, Customs Regulations, Program Management, Import/Export Operations, Export Compliance, ITAR, EAR, University Teaching, Instructor-led Training, Procedure Manuals, Corporate Training, Contract Management, Government Contracting, Export, Training, DoD, Government, Contract Negotiation, Proposal Writing, Process Improvement, Analysis, Leadership Development, Strategic Planning, Cross-functional Team..., Import, International Business, Strategy
Education
Capella University 2008 — 2015
Anticipated Graduation Date - 2015, International Organization Leadership PhD Program
University of Phoenix 2003 — 2005
Master of Business Administration (MBA), Global Management
Trinity University-Washington 1981 — 1985
BA, English, History
King High School
Verizon
Skills
Program Management, Software Project..., SDLC, Vendor Management, Telecommunications, Requirements Analysis, PMO, Agile Methodologies, Integration, Agile Project Management, Cross-functional Team..., Business Analysis, Project Management, Product Management, Project Portfolio..., Process Improvement, Wireless, Scrum, Project Delivery, IT Strategy, Enterprise Architecture, Solution Architecture, Resource Management, Business Process, Requirements Gathering, Testing, Pre-sales, Software Development, Service Delivery, IT Service Management, IT Management, Business Process..., Enterprise Software, Mobile Devices, SaaS, SharePoint, Global Delivery, Release Management, Waterfall, Team Leadership, Software Documentation, E-commerce, Business Requirements, User Acceptance Testing
Education
University College of Cape Breton 1988 — 1992
Bachelor of Business Administration (B.B.A.)
ProCom Consulting LLC July 2014 - Present
Verizon September 1999 - August 2014
Americus Global Solutions/ Client: Verizon (Former Bell Atlantic) March 1998 - September 1999
Solutions Infotech June 1995 - March 1997
Skills
Software Project..., SDLC, Requirements Analysis, Integration, Agile Methodologies, Java Enterprise Edition, PMP, Enterprise Architecture, Business Analysis, Unix, Oracle, Solution Architecture, Program Management, SQL, SOA, SAP ABAP, SAP BI, Project Management, Software Development, IT Strategy, Telecommunications, Business Intelligence, Project Planning
Education
Capella University 2008 — 2013
Doctor of Philosophy (PhD), Information Technology
Strayer University (VA) 2000 — 2002
Master of Science (M.S.), Management Information Systems and Services
Jawaharlal Nehru Technological University 1996 — 1998
Master of Technology (M.Tech.), Computer Engineering
WOTEC 1996 — 1997
MDBCA, Business Computer Applications
Osmania University 1990 — 1995
Bachelor of Engineering (B.E.), Civil Engineering
Global Recruiters of Pittsburgh - Premier Talent Acquisition Services August 2013 - Present
Verizon January 2011 - July 2013
Infosys February 2007 - January 2011
Oracle September 2004 - July 2006
Accenture 1998 - 2003
Sony Corporation 1996 - 1998
Chiquita Brands 1994 - 1996
Rich Products 1988 - 1994
Skills
Solution Selling, Program Management, SaaS, Sales, Strategy, Business Development, Enterprise Software, Project Management, Cloud Computing, Product Management, Management, CRM, Outsourcing, Talent Acquisition, Recruiting, Management Consulting, IT Strategy, Leadership, Professional Mentoring, Business Coaching, Mergers & Acquisitions, Strategic Planning, Cross-functional Team..., Business Strategy
Education
Canisius College 1987 — 1990
MBA, Finance
State University of New York at Buffalo - School of Management 1982 — 1986
BS, Management Information Systems and Services
Verizon Network EngineerVerizon Internet Services2005 - Present
Verizon Telecom / Internet Services 2005 - Present
Qweat Communication July 2001 - September 2004
Education
Capitol College 1998 — 2008
SPIDA Software December 2008 - Present
IJUS LLC December 2008 - Present
FirstEnergy June 2007 - December 2008
Osmose Utilities Services, Inc June 2002 - June 2007
Global Crossing April 2001 - March 2002
Metromedia Fiber Network, Inc. May 2000 - April 2001
Verizon June 1996 - May 2000
Skills
Structural Analysis, Engineering, Asset Management, Joint Use, Telecommunications, Power Distribution, Business Strategy, Business Development, Product Development, Program Management, Project Management, Power Systems, Management, Project Planning, Leadership, Process Improvement, Analysis, Contract Negotiation, Contract Management, GIS, Electric Power, Business Analysis, Team Leadership, Operations Management, Budgets, Sales Operations, Product Management, Integration, Business Process..., Project Engineering, Requirements Analysis, Strategic Planning, Negotiation, Account Management, Cross-functional Team...
Education
Canisius College 1998 — 2000
MS, Telecommunications Management
Clarkson University 1991 — 1995
BS, Civil Engineering
Canaseraga Central School
Verizon 1990 - Present
Westinghouse Electric Corp 1985 - 1990
Skills
VoIP, Telecommunications, Fiber Optics, Provisioning, IP, Switches, Network Design, Troubleshooting, Telephony, Managed Services, Wireless, MPLS
Education
Canisius College 2003 — 2008
MS, Telecommunications Management
Clarkson University 1983 — 1985
BS, Electrical Engineering
State University of New York College at Potsdam 1980 — 1983
BA, Mathematics
Verizon 1999 - Present
SRA International May 1999 - December 1999
Vistronix, Inc. November 1998 - May 1999
MCI Communications Corp. October 1989 - November 1998
Skills
Strategic Planning, Requirements Analysis, Cross-functional Team..., Project Planning, Telecommunications, IT Strategy, Vendor Management, Program Management, Quality Assurance, Business Analysis, Management, SDLC, Business Process..., Business Process, Process Improvement, Business Intelligence, Project Management
Education
Capitol College 1998 — 2001
Master's Degree, Information and Telecommunications Systems Management
George Mason University 1977 — 1983
BS, Economics
Cuttin' It Close Lawn & Landscaping March 2011 - Present
Verizon February 2009 - September 2009
Alltel Wireless May 2008 - February 2009
Alltel Wireless September 2006 - May 2008
Baptist Health July 2004 - May 2006
Baptist Health April 2000 - July 2004
Baptist Health April 1996 - April 2000
Dillards January 1995 - April 1996
Skills
Business Analysis, SQL
Education
Capella University 2008 — 2011
MSc, Information Assurance and Security
John Brown University 2006 — 2008
BSc, Business Information Systems
Pulaski Technical College 1997 — 2000
AASc, Computer Information Systems
Defense Enginering Inc August 2014 - January 2015
Sotera Defense Solutions, Inc. March 2010 - June 2014
Force 3 May 2008 - March 2010
Core BTS March 2007 - March 2008
mindSHIFT Technologies April 2005 - March 2006
iCore Networks February 2004 - April 2005
Primus January 2003 - February 2005
Cable & Wireless January 2000 - December 2003
Verizon March 1999 - April 2000
PSINet January 1997 - April 1999
Skills
VoIP, VMware ESX, Cisco Technologies, Unified Communications, Network Design, Managed Services, Data Center, Cross-functional Team..., Routing, Telecommunications, Enterprise Software, MPLS, Cloud Computing, Integration, Network Architecture, Network Engineering, Network Security, Professional Services, Solution Selling, WAN, Cisco VoIP, Avaya Communication...
Education
University of Maryland University College 1988 — 1990
Prince George's Community College 1986 — 1988
Capitol College 1984 — 1986
Telecommunications Engineering
Carroll Community College May 2013 - Present
Utility Professional Services, Inc. May 2011 - Present
Verizon January 2003 - July 2010
Verizon / Bell Atlantic August 1998 - January 2003
Bell Atlantic December 1994 - August 1998
AT&T Information Systems July 1983 - December 1994
Skills
Telecommunications, Networking, Firewalls, Testing, Frame Relay, Leadership, ATM networks, Software Installation, Information Assurance, Engineering, Provisioning, Troubleshooting
Education
Capitol College 2006 — 2008
M.S., Network Security
Columbia Union College 2002 — 2005
B.S., Information Systems
Verizon April 2015 - Present
The Heritage Foundation August 2012 - April 2015
HP July 2010 - July 2012
SteelCloud March 2007 - November 2008
Steel Cloud March 2007 - November 2008
BCBS June 2007 - January 2008
BCBSA 2007 - 2008
Martek Global Services January 2005 - December 2006
The Washington Post March 2000 - March 2005
CSC April 1998 - April 2000
Skills
Active Directory, Microsoft Exchange, Servers, SCCM, Firewalls, Switches, Operating Systems, VMware, Windows Server, Backup Exec, VPN, Blackberry Enterprise..., Cisco Technologies, ITIL
Education
George Mason University 2005 — 2009
BS, Electrical and Electronics Engineering
Capitol College 1996 — 1998
BS, EE
Systek Inc. March 2013 - Present
CRGT September 2004 - February 2013
Verizon 2000 - 2004
Skills
Security+, Systems Engineering, Information Security, System Architecture, Configuration Management, Business Process..., Network Security, Information Assurance, Security, Solaris, Computer Security, System Administration, Red Hat Linux, Security Audits, Virtualization, Security Clearance, Network Administration, Unix, Disaster Recovery, Troubleshooting, Active Directory, Information Security..., Data Center, VMware, Servers, IT Management, TCP/IP, System Deployment, Apache, DNS, Business Continuity, Operating Systems, Linux, ITIL, IT Operations, Network Architecture, Information Technology, Storage Area Networks, Cisco Technologies, Firewalls, VPN, Vulnerability Assessment, CISSP
Education
Capitol College 2005 — 2007
Master's of Science, Information Assurance
Aetna September 2014 - Present
Verizon August 2012 - May 2014
JPMorgan Chase May 2011 - August 2012
Netsmart Technologies February 2010 - May 2011
Verizon Business January 2003 - December 2009
Tellabs 1999 - 2003
Skills
Instructor-led Training, Captivate, Learning Management, Needs Analysis, Instructional Design
Education
Eastern Illinois University 1990 — 1993
Capella University
Master of Arts (M.A.), Curriculum and Instruction
Verizon September 1999 - Present
US Sprint / Global One August 1996 - August 1999
US Sprint August 1990 - August 1996
Skills
Data Center, Solaris, Unix, Red Hat Linux, Integration, Disaster Recovery, SAN, Telecommunications, Cluster, AIX, Testing, Computer Network..., VMware, PMP, Unix Shell Scripting, Firewalls, Virtualization, HP, VPN, IT Service Management, Security, Switches, Servers, Solution Architecture, ITIL, Linux, HP-UX, VoIP, Database Design, IT Management, Network Design, Enterprise Architecture, DNS, Cisco Technologies, Storage Area Networks, IT Operations, Vendor Management, IBM AIX, Shell Scripting
Education
University of Maryland Baltimore Country 2014 — 2015
Linux Certified Systems Administrator, Pass
The George Washington University 1995 — 1996
Certificate, Unix/C Program
Marietta College 1976 — 1979
BA, BFA, Theatre
Cape Cod Community College 1973 — 1975
A.S., Science/Math
TelePacific Communications Corporate Account ManagerTelect2000 - 2003
Telect 2000 - 2003
Verizon 1996 - 1997
Education
Canisius College 1990 — 1995
Verizon March 2003 - Present
Verizon June 1986 - March 2003
Bell Aerospace Services Inc January 1985 - May 1986
Praxair May 1981 - February 1983
Education
Canisius College 1999 — 2005
MBA, Telecomunication Management
State University of New York at Buffalo 1978 — 1984
BS Electrical and Computer Engineering, Electrical and Electronics Engineering
State University of New York at Buffalo 1973 — 1977
BA Speech Communication and Psychology, Communication and Media Studies
Verizon March 1993 - Present
Education
Cape Cod Community College 1991 — 1993
Communications
Verizon 1999 - December 2010
AT&T April 1989 - April 1998
Education
Capella University 2005 — 2009
MSIT, Information Technology General
University of Phoenix 1998 — 2001
BSB, Information Science
General Dynamics C4 Systems August 2012 - September 2013
Concurrent Technologies Corporation November 2011 - August 2012
Booz Allen Hamilton May 2011 - November 2011
FBI September 2010 - May 2011
Booz Allen Hamilton April 2009 - September 2010
Concurrent Technologies Corporation May 2005 - April 2009
MountainTop Technologies December 2004 - May 2005
Verizon April 1998 - December 2004
US Air Force July 1994 - December 1997
Skills
Information Assurance, DoD, CISSP, Systems Engineering, Information Security, Network Security, Program Management, DIACAP, Intrusion Detection, Network Engineering, PMP, Networking, Project Management, Network Architecture, Visio, Security, Information Security..., TCP/IP, Information Technology, Troubleshooting, Network Design, Cisco Technologies, Security, Leadership, Vulnerability Assessment, Security Clearance, Computer Security, Network Administration, Penetration Testing, Integration, System Administration, Security+, Active Directory, Computer Forensics, Vulnerability Management, Disaster Recovery, Enterprise Architecture, Configuration Management, Firewalls, Windows Server, IT Management, System Deployment, System Architecture, Wireless Networking, Virtualization, Business Continuity, Security Audits, IDS, Operating Systems
Education
Capella University 2009 — 2010
MS, IT, 4.0
Mount Aloysius College 2001 — 2002
BS, Professional Studies: Computer Science, 3.94
Cambria County Area Community College 1996 — 1999
AAS, Electronics Technology, 4.0
ITT Technical Institute March 2012 - Present
University of Phoenix August 2011 - Present
Verizon February 1998 - November 2008
Education
Capella University 2012 — 2015
PhD, Information Security
Phacil, Inc October 2014 - Present
SAIC March 2014 - October 2014
Kforce September 2013 - January 2014
SURVICE Engineering March 2004 - September 2013
Verizon August 1997 - February 2004
US Air Force (Active/Guard) September 1980 - April 2002
The GWU Medical Center June 1988 - September 1997
Skills
Information Assurance, DIACAP, Systems Engineering, DoD, Security Clearance, Vulnerability Assessment, Information Security, CISSP, Security+, Security, PKI, C&A, Network Security, NIST, Computer Security, Configuration Management, Data Center, Penetration Testing, Vulnerability Scanning, Information Security..., Security Policy, Security Audits, System Architecture, System Administration, FISMA, Intrusion Detection, Identity Management, VPN, Vulnerability Management, COMSEC, Computer Forensics, Security Management, Cryptography, Data Security, CEH, Troubleshooting, Army, Servers, IDS, Security Engineering, Security Architecture..., Application Security, Help Desk Support, Firewalls
Education
Capitol College 2007 — 2010
MS, Information Assurance
Excelsior College 1982 — 1997
BS, Computer Technology
Verizon 1998 - Present
Skills
Project Planning, Strategic Planning, Loans, Management Consulting, Call Center, Telecommunications, Process Improvement, Operations Management, Program Management, Project Management, Management, Budgets, Training, Team Building, Sales Management, Call Centers
Education
Canisius College 2003 — 2005
M.S., Management
University at Buffalo
BA, English
Verizon April 2010 - Present
Verizon Business August 2000 - October 2009
Skills
Vendor Management, VoIP, Telecommunications, Data Center, Program Management, Managed Services, Wireless, IP, Troubleshooting, Network Design, Ethernet, MPLS, Computer Network..., Telephony
Education
Capella University 2013 — 2019
Bachelor's degree, Business Administration and Management, General
Verizon 2007 - Present
Criterion Early Intervention Center 1993 - 2000
Criterion Early Intervention Center 1993 - 2000
Criterion Early Intervention Center 1993 - 2000
Criterion Early Intervention Center 1993 - 2000
Skills
Strategic Planning, Social Media Marketing, New Business Development, Social Media, Customer Service
Education
Canisius College 1983 — 1984
Master of Science (M.S.), Deaf Education
Saint Bonaventure University 1979 — 1983
Bachelor of Science (B.S.), Elementary Education
Verizon May 2014 - Present
The Home Depot May 1996 - June 2012
Skills
Loss Prevention, Inventory Control, Shrinkage, Store Management, Inventory Management, Big Box, Merchandising, Multi-unit, P, Profit, Retail, Store Operations, Asset Protection, Employee Training, POS
Education
Capella University 2011 — 2013
Master of Business Administration (M.B.A.), Marketing
Georgia State University
Business Administration and Management, General
Verizon 2007 - Present
Verizon Wireless August 2003 - Present
Alltel August 2003 - January 2009
Midwest Wireless August 2003 - July 2007
Education
Capella University 2009 — 2012
BS, Project Management
South Central College 1999 — 2002
AAS, Administrative Studies
McNees Wallace & Nurick LLC December 2010 - Present
State of Ohio 2007 - 2010
Verizon May 2004 - March 2007
City of Columbus April 2000 - May 2004
Ohio Association of REALTORS December 1994 - April 2000
Ohio House of Representatives December 1992 - November 1994
Ohio Senate January 1987 - November 1992
Skills
Government, Legal Research, Administrative Law, Legislative Relations, Mediation, Legal Writing, Litigation, Nonprofits, Social Media, Courts, Legislation, Civil Litigation, Appeals, Politics, Public Policy
Education
Capital University Law School
Doctor of Law (J.D.)
Ohio University
Masters of Arts (M.A.)
Ohio University
Bachelor of Arts (B.A.)
Motiso Group January 2009 - Present
Vision of Faith Bible College January 2010 - Present
Sanford-Brown College October 2009 - December 2011
Verizon July 1999 - December 2007
Ajilon Consulting January 1991 - June 1999
PricewaterhouseCoopers US January 1987 - January 1991
Skills
Entrepreneurship, Small Business..., Seminar Speaker, Strategic Leadership, Educational Leadership, Leadership Development, Program Management, Management Consulting, Training Delivery, Creative Problem Solving, Thought Leadership
Education
Capella University
PhD(c), Organizational Management
Central Michigan University
MS, Business Administration
Virginia Commonwealth University
BS, Information Systems
Verizon August 2013 - Present
Communication Technology Services, LLC May 2002 - August 2013
US Army June 1993 - May 2001
Skills
Telecommunications, Wireless, VoIP, Project Management, Vendor Management, Program Management, Fiber Optics, Cabling, Project Planning, Team Leadership, Data Center, System Deployment
Education
Capella University 2014 — 2016
Bachelor's Degree, Business
Cedar Valley College
Associate of Arts and Sciences (AAS), Computer Support
Cedar Valley College
Web & Graphic Design/Accounting
Fayetteville Technical Community College
Criminal Justice
University of Maryland College Park
Criminal Justice
Verizon November 2014 - Present
Verizon April 2010 - November 2014
Verizon June 2008 - April 2010
Verizon November 2007 - June 2008
Verizon May 2004 - November 2007
Skills
Project Management, International Project..., International Payroll, Troubleshooting, Requirements Analysis, Microsoft Excel, Managed Services, Vendor Management, Integration, PowerPoint, Call Centers, Cisco Technologies, Business Analysis, Microsoft Word, Supervisory Skills, Global Operations, Citrix, SQL, Payroll, Training
Education
Capella University 2013 — 2015
Bachelor of Business Administration (B.B.A.)
Palymra 1989 — 1993
Rosemont College
TechtroSpect September 2003 - Present
Tech Squad, Inc. September 2003 - December 2004
Verizon June 2004 - November 2004
Verizon June 2000 - June 2004
Education
Capitol College
Computer Engineering Technology, Telecommunications Engineering Technology
J. DAVID JACKSON GROUP January 2003 - Present
Verizon 1994 - 2010
IBM 1980 - 1990
Skills
Executive Coaching, Transition Coaching, Life Coaching, Team Building, Coaching, Change Management, Leadership Development, Organizational..., Personal Development, Staff Development, Organizational..., Career Development, Instructional Design, Succession Planning, Leadership, Training, Culture Change, Human Resources, Start-ups, Executive Development, Emotional Intelligence, Management Consulting, Management Development, Organizational Design, Budgets, Strategy, Performance Management, Project Planning, Talent Management, Business Coaching, Employee Engagement, Training Delivery, Strategic Planning, Workshop Facilitation, Personnel Management, Conflict Resolution, Program Management, Workforce Planning, Career Counseling, Employee Relations, Performance Improvement, Team Leadership, Interviews, Business Planning, Process Improvement, Executive Management, MBTI, Business Process..., Policy, 360 Feedback
Education
Fielding Graduate University 2009 — 2010
Evidence Based Coaching Certificate, Evidence Based Coaching
Pepperdine University 2006 — 2009
EdD, Organizational Leadership;
Capital University
MBA, Master of Business Adminstration
The University of Akron
Bachelor of Science, Accounting
claymont
Apple August 2014 - Present
Apple November 2013 - August 2014
Wells Fargo February 2013 - November 2013
RCN February 2012 - December 2012
Verizon January 2011 - February 2012
Sallie Mae June 2010 - January 2011
Sallie Mae November 2009 - June 2010
Pennsylvania Department of Health August 1994 - April 2002
Skills
Salesforce.com, Account Management, Solution Selling, Telecommunications, Lead Generation, Cold Calling, VoIP, SaaS, Call Centers, Managed Services, Sales, Team Building, Management, Customer Satisfaction, Customer Service, Marketing, Networking
Education
Capital College, Pennsylvania State University 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services, 3.8
Luzerne County Community College 1992 — 1994
Associate of Science (A.S.), Emergency Medical Technology/Technician (EMT Paramedic)
Verizon February 1990 - Present
Hugh's Network Systems June 1988 - February 1990
COMSAT TeleSystems September 1979 - June 1988
Skills
T1, DS3, OC3, Adtran, DSL, Telephony, Telecommunications, ISDN, Optical Fiber, Fiber Optics, Cabling
Education
Capitol College 1980 — 1994
BSEET, Electronics Engineering Technology
Community College of the Air Force 1974 — 1978
Certificate, Electronics Technology
Verizon 1987 - Present
Education
Capitol College 2008 — 2010
MSIA, Information Assurance
Florida Southern College
State of North Carolina 2014 - Present
ITT Technical Institute August 2013 - Present
North Carolina Conservatory December 2010 - Present
Raad-Drury Consulting January 2010 - Present
Wake County Republican Party October 2012 - November 2012
AT&T June 2011 - November 2011
Verizon August 2006 - January 2007
International Business School Suzhou (IBSS) at XJTLU May 2001 - September 2001
Verizon Business July 1999 - April 2001
Verizon October 1996 - July 1999
Skills
Management, Team Building, Project Management, Program Management, Business Analysis, Business Strategy, Marketing Management, Coaching, Market Research, Sales, Call Center, Teaching, Staff Development, Security
Education
Canisius College 1993 — 1996
MBA, Certification International Business
State University of New York College at Buffalo 1989 — 1993
Bachelors, Interdiscplinary Social Science
ARRIS 2011 - Present
Comcast 2006 - 2011
Verizon 2000 - 2002
Skills
Troubleshooting, Telecommunications, Wireless, Broadband, TCP/IP, VoIP, Technical Support, Computer Hardware, IP, Routers, IPTV, Windows XP, Networking, Hardware, Windows 7, Active Directory, Wireless Networking, Cisco Technologies, Operating Systems, Switches
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master's degree, Network and Communication Management, 3.89
LaSalle University 2001 — 2003
Bachelor of Arts (BA), Mass Communication/Media Studies
Capitol College
Aetna May 2012 - Present
Capital One Bank January 2011 - February 2012
SitelWork at Home2011 November 2010 - March 2011
Prostaff- Direct Energy 2010 - 2010
T-Mobile 2008 - 2010
Verizon Telecom 2005 - 2008
Verizon 2005 - 2008
Skills
Keyboard Skills, 10 Key, Sales, Customer Service, Microsoft Word, Microsoft Excel, Lotus 123, Outlook Express, PowerPoint
Education
Capella University
Verizon Wireless January 2007 - Present
Verizon Wireless January 2005 - January 2007
Verizon Wireless January 2002 - January 2005
Verizon Wireless January 2000 - January 2002
Verizon January 1998 - January 2000
Bell Atlantic December 1996 - January 1998
United States Navy January 1993 - December 1996
Skills
Wireless, Telecommunications, LTE, IP, Networking, 3G, Project Management, Change Management
Education
Capella University
Bachelors of Science, Information Technology
Villanova University
Masters Certificate in Advanced Project Management
OF Enterprises March 2015 - Present
Christian Outreach Center International Ministries December 2006 - Present
Verizon November 2012 - August 2014
Verizon Communications December 2007 - November 2012
The Lord's Garden Ministries- Accra, Ghana February 2012 - February 2012
Verizon Communications July 2005 - December 2007
Dayspring Ministries May 1991 - December 2006
Verizon Communications December 1992 - July 2005
TRUCKSTOPS OF AMERICA (BP OIL) June 1991 - December 1992
ARA Dining Services January 1990 - February 1991
Skills
Leadership, Training, Public Speaking, Leadership Development, Teaching, Project Management, Conflict Resolution, Coaching, Organizational..., Management, Team Building, Process Improvement, Microsoft Office, Customer Service, Strategic Planning, Research, Telecommunications, Staff Development, Microsoft Word, Instructional Design, Facilitators, Instructor-led Training, Data Analysis, Microsoft Excel, Customer Experience, Escalation, Virtual Teams, Legal Issues, Self-driven, Self-starter, Root Cause Analysis, Executive Level..., Customer Satisfaction, Adult Learning..., On line learning
Education
Villa Nova University 2012 — 2012
Certificate, Masters Certificate in Applied Project Management
Capella University 2008 — 2011
Master's Degree, Organizational Management specializing in Leadership
Seton Hill University 1984 — 1989
Bachelor's Degree, Food Service Mgt/ Management
SunTrust May 2015 - Present
Verizon January 2015 - March 2015
GE Power & Water October 2014 - February 2015
The Home Depot June 2014 - January 2015
Assurant Specialty Property February 2014 - June 2014
AT&T June 2012 - February 2014
Florida Department of Education February 2012 - June 2012
Delta Air Lines June 2011 - December 2011
University System of Georgia November 2002 - May 2011
Cobb County Schools August 1999 - August 2002
Skills
Training, Leadership, Leadership Development, Instructional Design, E-Learning, Management, Instructor-led Training, Program Management, Public Speaking, Project Management, Employee Training, Blended Learning, Coaching
Education
Capella University
Masters of Science, Education, Specialization: Training & Performance Improvement
Florida Agricultural and Mechanical University
Bachelors, Business Administration
Florida State University
Education
Verizon January 2015 - Present
Verizon October 2013 - January 2015
BAYADA Home Health Care August 2012 - January 2013
Nil Computers 2007 - 2012
Publix 2004 - 2006
Skills
Customer Service, Sales, Management, Problem Solving, Supervisory Skills, Time Management, Cash Handling, Customer Relations, Microsoft Office, Windows, Data Entry, Accounting, Training & Development, Recruiting, Cash Flow, Employee Training, Education, SPSS, Quality Assurance, Healthcare, Psychology, Taleo, BrassRing, Oracle, CRM, SAP, Team Building, Delegation, Motivation, Quality Improvement, Statistics, Human Resources, Payroll, Benefits Administration, MRO Management, Admissions Counseling, Retail, Consultation, HTML, Website Development, Telephone Skills, Call Center, DISC, Leadership, Home Health Agencies, Coaching, Public Speaking, Sales Operations, Microsoft Word, Leadership Development
Education
Capella University 2011 — 2016
PhD, Industrial & Organizational Psychology
South University 2008 — 2011
MBA, Healthcare Administration
University of South Florida 2003 — 2007
BA, Psychology
Verizon January 2000 - Present
Education
University of Dayton 1981 — 1983
Master of Business Administration (MBA)
Capital University 1973 — 1977
BA, Business, Accounting & Economics Concentrate
Time Warner Cable April 2011 - Present
Verizon July 2006 - November 2009
Honda of America Mfg., Inc. March 2005 - July 2006
Skills
Call Center, Telecommunications, Troubleshooting, Customer Service, Customer Satisfaction, BMC Remedy, Avaya, Vendor Management, Routers, Cabling
Education
The Ohio State University 1994 — 1998
Bachelor of Science (B.S.), Social Work
Capital University 1993 — 1994
Verizon January 1997 - Present
Education
Canisius College
CFA Institute September 2012 - Present
CFA Institute September 2009 - September 2012
Verizon January 2004 - January 2006
Education
Capella University 2013 — 2015
Master of Science (M.S.), Organizational Leadership
Hampton University 2009 — 2011
Systems Organization & Management
Comcast March 2013 - Present
Comcast May 2011 - March 2013
Comcast March 2006 - May 2011
Comcast June 2001 - March 2006
Verizon September 2000 - May 2001
Skills
Military Experience, Operations Management, Technical Leadership, Broadband, Telecommunications, Telephony, VoIP, Wireless, Cable Television, Call Centers, Fiber Optics, VOD, Troubleshooting, Training, Computer Network..., Management, Cross-functional Team..., Process Improvement, IP, Team Building, Vendor Management
Education
Cape Cod Community College 2012 — 2013
Associate of Science (A.S.), Business Administration and Management, General
Natick High School 1984 — 1987
Southern Management Corporation May 2015 - Present
Mission Forward Communication & Design September 2014 - Present
KeelWorks Foundation July 2014 - November 2014
KeelWorks Foundation October 2013 - May 2014
Freelance November 2008 - February 2011
Booksmith November 2002 - March 2008
Verizon May 1999 - November 2002
Skills
Instructional Design, E-Learning, Microsoft Office, Editing, Marketing, Social Media, Microsoft Word, Training, Microsoft Excel, Social Networking, PowerPoint, Research, HTML, Analysis, FrameMaker, Microsoft Publisher, CSS, Dreamweaver, PowerPoint development, Visio, Design Documents, Outlook, Blended Learning, Proofreading, Facebook, Articulate Storyline, InDesign, Content Development, Content Management, Learning Management...
Education
Capella University 2012 — 2013
MS Education, Instructional Design, 4.0
DeVry University 2010 — 2011
BS Technical Management, Technical Communications, 4.0
Bank Of America March 2011 - Present
Verizon May 2009 - October 2010
Wachovia / Wells Fargo Bank January 2000 - August 2007
Skills
Microsoft Office 2007, Microsoft Outlook, Lotus Notes, as400, Landsafe, hogan, SMS, return check databases, EDI, BAI, NACHA
Education
Canisius College 1994 — 2001
Bachelors of Science, Business Management
Verizon June 2006 - Present
Verizon June 2005 - June 2006
Comcast July 2004 - June 2005
Xspedius Communications February 2001 - February 2004
Competitive Communications Group October 1999 - February 2001
Alcatel-Lucent June 1996 - October 1999
Skills
Project Management, Cisco Technologies, Microsoft Office, Microsoft Servers, Wireless Networking, Network Design, Metro Ethernet, DWDM, HFC, Collocation, Central Office...
Education
Capella University 2013 — 2015
Master of Business Administration (M.B.A.), Project Management
University of Maryland University College 2011 — 2012
Bachelor of Science (BS), Computer Networking & Security
University of Maryland University College 2011 — 2012
Certificate, Project Management
University of Maryland University College 2011 — 2012
Certificate, Computer Systems Networking
Harford Community College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Computer and Information Systems Security/Information Assurance
CFA Institute 2012 - Present
CFA Institute 2008 - 2012
Real Estate III 2006 - 2008
Verizon 2004 - 2006
Verizon 2000 - 2004
Education
Capella University 2013 — 2016
Master’s Degree, Organizational Leadership
Hampton University 2008 — 2011
Bachelor’s Degree, Systems Organization Management
Verizon March 2015 - Present
Nationwide Financial December 2013 - September 2014
JPMorgan Chase August 2009 - September 2013
Franklin University August 2008 - September 2013
National Society of Collegiate Scholars January 2011 - December 2011
Skills
Social Media, Microsoft Office, Customer Service, Community Outreach, Communication Skills, Crisis Communications, Critical Thinking, Human Resources, Data Analysis, Public Relations, Marketing, Time Management, Event Planning, Management, Leadership, Social Networking, Project Management, Fundraising, Research, Facebook, Analysis, Creative Writing, Recruiting
Education
Capital University 2015 — 2017
Master of Business Administration (MBA), Finance, General
Franklin University 2008 — 2012
Bachelor's degree, Public Relations/Image Management
Verizon May 2009 - Present
Flextronics September 2007 - May 2009
Pill Box Pharmacy September 2006 - June 2007
Skills
Direct Sales, Cloud Computing, Solution Selling, Account Management, Managed Services, Telecommunications, Customer Service, Management, Communication, Time Management, Oral Communication, Interpersonal..., Problem Solving, Strategic Planning, Thrive in A Fast-paced...
Education
Capella University 2013 — 2017
Master's degree, Clinical Mental Health Counseling
Wilmington University 2012 — 2013
Bachelor of Science (BS), Business Administration, Management and Operations
Verizon August 2011 - Present
Verizon March 2007 - August 2011
Verizon May 2004 - March 2007
Verizon May 2000 - May 2004
US Army April 1999 - May 2000
Skills
Cisco Technologies, Data Center, VoIP, MPLS, Microsoft SQL Server, Oracle SQL Developer, Six Sigma, Data Analysis, ITIL, Troubleshooting, LAN-WAN
Education
Campbell University 2014 — 2016
Current Student, Business Administration and Management, General
Herbalife March 2014 - Present
Urban Ministries and Wesley Long Cancer Center January 2012 - Present
Waseda Farms July 2013 - March 2014
Proctor and Gamble April 2012 - December 2012
Verizon June 2010 - November 2011
Wilmington Lawn and Leisure July 2007 - October 2009
Lowes Home Improvement September 2001 - July 2007
Dupont April 1974 - July 2001
Skills
Supervisory Experience, Warehouse environment, SAP, Inventory Control, Quality Assurance, Microsoft Office, Word,..., Writing Corrective..., ISO 9000/internal..., Six Sigma Training, Writing and upgrading..., Automation and..., cGMP practices, Visited customer sites..., Forklift Operator, Merchandisers, Sales Specialist..., Substitute Teacher, Private Investigator, AAU..., Orderpicker, NC Real Estate..., Manufacturing, Customer Service, GMP, Team Building, Inventory Management
Education
Mount Olive College 1999 — 2005
Bachelor of Science (BS), Business Management, 3.2 out of 4.0
Cape Fear Community College 1986 — 1987
NC Real Estate License/Broker, Real Estate/'Broker, 4.0
Cape Fear Community College 1973 — 1974
none, Electronics
Western Carolina University 1972 — 1973
DNG, General, ok - not ready for college. to big a step at this early age.
Verizon January 2004 - Present
Skills
Team Building, Public Speaking, Training, Customer Service, Coaching, Sales Management, Leadership, Social Media, Microsoft Office, Microsoft Excel, Event Management
Education
Canisius College 1997 — 1999
Master's Degree, Telecom Management, 3.9
State University of New York College at Buffalo 1983 — 1987
Bachelor of Science (BS), Industrial Technology
Hewlett-Packard March 2012 - Present
Hewlett-Packard October 2011 - Present
Angelo Buscemi Management Consulting November 1997 - Present
MCI Worldcom, Inc. 1996 - 1998
Verizon 1995 - 1996
Colgate Palmolive 1994 - 1995
Colgate Palmolive 1993 - 1995
Procter & Gamble 1991 - 1993
Chase 1986 - 1989
Skills
Identity Management, Information Security, Data Privacy, PKI / Key Management, Smart Cards / Applets, Cross-Functional..., Program Management, Business Development, P&L Management, Relationship Management, Consultative Selling, Strategic Planning, Applied Cryptography, CISSP, CSCIP/G, Supply Chain Risk..., Marketing Communications, Physical Access Control, Systems Access Control
Education
William E. Simon School of Business 1989 — 1991
Master of Business Administration (MBA), Business Public Policy, Finance, Accounting
Canisius College 1983 — 1987
Bachelor of Science (BS), Accounting and Finance
Verizon 1981 - 2010
Skills
Microsoft Excel, Microsoft SQL Server, Microsoft Publisher, Internet research, Microsoft Word, Microsoft PowerPoint, Microsoft Acess
Education
Lesley University, Cambridge, MA
Bachelor of Science (BS), Business Management
Cape Cod Community College
Certificate, Paralegal
Verizon
Skills
Management, Troubleshooting, Telecommunications, Testing
Education
University of Maryland University College 2011 — 2016
Master of Business Administration (M.B.A.)
Capitol College
Bachelor of Science (BS), Business Administration and Management, General