Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
California College of the Arts January 2014 - Present
California College of the Arts January 2013 - May 2015
Verizon May 2013 - September 2013
Tipton Restoration and Custom Woodwork 1998 - 2013
UC Davis Craft Center September 2000 - August 2012
Skills
Design Strategy, Project Management, Product Development, User Experience, Market Research, Design Research, Business Strategy, Sustainable Design, Sustainability, Rapid Prototyping, Public Speaking, Teaching, CNC Manufacturing, 3D Printing, Rhino, SolidWorks, Renovation, Furniture, Carpentry, Construction, Interior Design, Construction Management, Restoration, Photoshop, Adobe Creative Suite, Fine Woodworking, Microsoft Office, Cabinetry, Illustrator, Custom Furniture, Contractors, Design Thinking, InDesign, Concept Development, Research, Marketing Strategy, Interaction Design, Management
Education
California College of the Arts 2012 — 2015
Master of Business Administration (MBA) - Design Strategy, Design Research, Marketing, Branding, Inovation
California College of the Arts 2012 — 2014
Master of Fine Arts (MFA) - Design, Industrial and Product Design
University of California, Davis 2008 — 2011
Bachelor's degree, Design - Industrial Design/Interior Architecture
Groupon July 2014 - May 2015
Barnes & Noble May 2013 - June 2014
Restaurant.com May 2011 - May 2013
RentPath (Formerly PRIMEDIA) June 2009 - March 2011
Verizon March 2005 - March 2009
HarmonHomes.com formally Harmon Homes October 2001 - March 2005
Time Warner Cable formally Adelphia Cable July 1996 - October 2001
Comcast Cable formally MediaOne/Continental Cablevision August 1991 - July 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, C++, Java, HTML, English, C, Marketing, Sales, Advertising, Event Planning
Education
American School of Real Estate 2015 — 2015
Real Estate License, Real Estate
California Coast University 2011 — 2012
Bachelor of Applied Science (B.A.Sc.), Psychology
Palm Beach Community College 2007 — 2009
Psychology
Verizon April 1997 - May 2003
Skills
Problem Solving, Teaching, Motivational Speaking, Troubleshooting, Music, Entertainment, Composition, Songwriting, Music Education, Sound, Band, Public Speaking
Education
Cairn University 2012 — 2014
Bachelor of Science (BS), Theology/Theological Studies, High
The New School 1999 — 2001
Music Theory and Composition
Verizon Wireless August 2011 - Present
Verizon February 2008 - August 2011
Verizon Wireless August 2004 - February 2008
Verizon Wireless March 2001 - July 2004
Bell Atlantic Mobile/Verizon Wireless July 1998 - March 2001
Legal August 1997 - July 1998
National Accounts Customer Service September 1995 - July 1997
Bell Atlantic Mobile March 1994 - September 1995
Skills
Oracle, Telecommunications, DB2, HTML, Process Improvement, Project Management, Troubleshooting, Analysis, Management, Testing, Project Planning, Cross-functional Team..., Strategy, Account Management, Wireless
Education
Stevens Institute of Technology 2003 — 2005
Master of Science, Information Systems
The Chubb Institute 1998 — 2000
Computer Programming, C++, COBOL, COBOL II, JCL, Visual Basic, DB2, Oracle, JavaScript, VBScript, HTML, DHML and XML
Caldwell College 1991 — 1993
Bachelor of Science, Business Administration; Marketing
Loyola University Maryland 1989 — 1991
North Hunterdon High School 1986 — 1991
Home April 2012 - Present
Verizon 1980 - 2012
Verizon March 1981 - September 1986
Skills
IT analysis, Team Building, Product Requirement..., Project Management, Telecommunications, Team Leadership, Process Improvement, Vendor Management, Micorsoft Word, Excel,..., Project Coordination, Team Management, Product Management, Business Process..., Change Management, Program Management
Education
Cabrini College 1997 — 1999
Bachelor's degree, Operations Management and Supervision, 3.95
St. Joseph's University 1994 — 1996
Associate's degree, Business Administration and Management, General
HealthPlan Services June 2013 - Present
SunTrust Bank October 2001 - March 2013
Verizon January 1997 - October 2001
Sallie Mae January 1994 - January 1997
Compuware January 1992 - January 1994
PNC February 1990 - October 1992
CA Technologies September 1986 - February 1990
Skills
DB2, z/OS, JCL, VSAM, TSO, MVS, REXX, Mainframe, IBM Mainframe, ISPF, IBM Utilities, Disaster Recovery, CICS, Microsoft Excel, WebSphere MQ, Project Management, Microsoft Office, Business Continuity, SharePoint, Project Planning, Enterprise Architecture, SMP/E, Omegamon, JES2, CICSPlex/SM, CICS Transaction Gateway, Systems Programming, Technical Support, Websphere, VTAM, COBOL, Process Improvement, Program Management, Software Project..., Software Documentation, Team Building, Problem Solving, Problem Analysis, Solution Architecture, Enterprise Software, IPCS, CA-IDEAL, CA-Librarian, TMON, TCP/IP, Unix Services, Abend-Aid, IBM Debugger, CPSM, SDLC
Education
ITT Technical Institute 1980 — 1981
Certificate, Programming, 4.0 GPA
Bucks County Community College
Business Administration / Computer Science
Verizon August 1999 - Present
Rockwell Collins August 1996 - August 1999
Quintrex Data Systems 1995 - 1996
Skills
Cognos, Java, Oracle, Integration, SDLC, Cloud Computing, Software Development, Data Warehousing, Requirements Analysis, Telecommunications, Unix, Software Project..., Management, Enterprise Architecture, Visio, IVR, Professional Services, Unified Communications, Agile Methodologies, Data Center, Systems Engineering, Enterprise Software, System Architecture, SaaS, VoIP, Solution Architecture, SIP, TOGAF, Data Analytics
Education
St. Ambrose University 2002 — 2006
Masters, Business Administration
Buena Vista University 1993 — 1995
Bachelor of Science, Computer Science and Mathematics
General Motors August 2015 - Present
General Motors February 2014 - July 2015
AGAR & Associates January 2004 - February 2014
Fujitsu September 2012 - April 2013
Merck 2001 - January 2004
Verizon 1999 - November 2001
Verizon 1999 - 2001
Verizon 1998 - 1999
Epson 1996 - 1998
UCLA Anderson School of Management 1994 - 1996
Skills
Strategy, Product Management, New Business Development, Cross-functional Team..., Marketing, Sales Management, Business Development, Social Media Marketing, Management, Leadership, Telecommunications, Marketing Strategy, Product Marketing, Spanish, Business Planning, Training, Project Management, Online Marketing, Pharmaceutical Sales, Digital Marketing, Medical Devices, Executive Management, Salesforce.com, Business Strategy, Account Management, Program Management, Market Analysis, Product Development, Sales, Start-ups, P&L Management, Consultative Selling, Management Consulting, International Marketing, International Sales, Peripherals, Enterprise Content..., Forecasting, Competitive Analysis, Advertising, Strategic Partnerships, Social Media, Customer Retention, Pricing, Fleet Management, Automotive, CRM, Team Leadership, Recruiting, Strategic Planning
Education
USC 2011 — 2015
MAT/Ph D. emphasis Deferred, English, Education
California Lutheran University 1998 — 2000
MBA, Marketing & International Business
University of California, Los Angeles 1994 — 1996
BA, History & Latin American Studies
University of California, Los Angeles - The Anderson School of Management
Bachelor of Arts (B.A.), History
Verizon January 2014 - Present
Verizon July 2007 - December 2013
Verizon June 2005 - July 2007
Verizon April 2004 - June 2005
Verizon March 2002 - April 2004
Education
Butler University - College of Business Administration 2004 — 2006
Master of Business Administration (MBA), International Marketing
Indiana University Bloomington 1995 — 1999
Bachelor of Science (BS), Marketing
S-COM/Alcatel-Lucent May 2012 - June 2013
Alternate Communications June 2011 - November 2012
Verizon January 2000 - January 2009
Verizon January 1994 - January 2000
Verizon January 1989 - January 1994
Education
California Lutheran University 1992 — 1996
BA, Business
Online Computers and Communications LLC January 2013 - Present
United Jewish Communites January 2012 - December 2012
United Jewish Communitues May 2008 - December 2011
Verizon June 2004 - April 2008
Skills
Active Directory, Troubleshooting, Windows 7, Windows, Computer Hardware, XP, Servers, Microsoft Exchange, Technical Support, Network Administration, HTML, Operating Systems, Microsoft Office, SharePoint, System Administration, Cisco VoIP, Track IT!, Microsoft Office...
Education
Caldwell College 2005 — 2008
Bachelor's degree, Computer and Information Sciences, General
County College of Morris 2002 — 2005
Associate's degree, Social Sciences
Innovar Solutions June 2004 - Present
Verizon January 2003 - June 2004
TXU Communications (Now CCI) 2001 - 2003
GTE/Verizon 1971 - 1999
Skills
Business Analysis, Vendor Management, Requirements Analysis, Telecommunications, Integration, PMO, Strategic Planning, Cloud Computing, System Administration, Requirements Gathering, Change Management, Business Intelligence, Management, Business Process..., Business Process, Team Building, Process Improvement, MS Project, Project Management, PMP, Program Management, Solution Architecture, Outsourcing, SDLC, Team Leadership, Visio
Education
California Lutheran University 1987 — 1993
Business Managment, A
Verizon January 2006 - Present
MCI Corporation February 2001 - January 2006
MCI 1986 - February 2001
MCI Corporation May 1984 - July 1986
Skills
Managed Services, MPLS, Co-location, Unified Communications, VoIP, Solution Selling, Data Center, ITIL, Telephony, Networking, SIP Trunking, Telecommunications, SaaS, Cloud Computing, Professional Services, Vendor Management, MPLS Networking
Education
Buena Vista University 1978 — 1982
BA, Communications/Public Relations
Chili's April 2014 - Present
Chili's June 2011 - Present
Quintiles June 2010 - December 2010
Verizon November 2007 - June 2008
Skills
Restaurants, Food Service, Bartending, Food & Beverage, Catering, Food, Hospitality, Fine Dining, Microsoft Office, Cash Handling Experience, Telephone Reception, Internet, Appointment Scheduling, Handle Multiple..., Quality Assurance, Data Entry, Microsoft Excel, Microsoft SQL Server, PowerPoint, Administrative..., Microsoft Office..., Office Equipment, Office Administration, Phone Etiquette, Multi-line Phone, Customer Service, Customer Retention, Long-term Customer..., Pharmaceutical Industry, Friendly Personality, Cashiering, Telephone Skills, Time Management, Hiring, POS, ServSafe, Micros, Front Office, Open Table, Labor Control, Oral, Employee Training, Dependable Team Player, Learning Quickly, Close Attention to..., Critical Thinking, Food Safety, Restaurant Management
Education
Peirce College 2014 — 2017
Bachelor's Degree, Healthcare Administrations
Temple University 2005 — 2007
Bachelor of Business Administration (BBA), Finance, General
Cabrini College 2004 — 2005
Bachelor of Applied Science (BASc), Psychology
Verizon September 2014 - Present
Verizon May 2011 - September 2014
Verizon April 2008 - October 2009
Skills
Microsoft, MCSE, VMware, HTML, CSS, Wordpress, Social Media, SEO, Backup, Windows Server, Microsoft Certified..., Network Engineering, Troubleshooting, TCP/IP, Network Design, VoIP, Routers, Cisco Technologies, LAN-WAN, Telecommunications, Wireless Networking, Optical Fiber, Switches, Networking
Education
Bucks County Community College 2005 — 2007
Computer science
Middle Bucks School of Technology 2004 — 2005
CompTIA Network+, Computer Systems Networking and Telecommunications
Verizon March 2014 - Present
Verizon Wireless April 2010 - Present
Skills
Telecommunications, Call Centers, Mobile Devices, Strategic Planning, Project Management, Management, Leadership, Event Planning, Marketing Strategy, Social Media, Program Management, Public Speaking, Social Networking, VoIP, Public Relations, Strategy, Wireless
Education
California Lutheran University
Public Policy and Administration
University of LaVern
Organizational Management, Public Policy Administration
Providea Conferencing, an SPS Company July 2006 - Present
Verizon June 2003 - June 2006
Verizon December 1999 - June 2003
Skills
Telecommunications, VoIP, Account Management, Salesforce.com, Product Management, Managed Services, Product Marketing, Cloud Computing, Sales Management, Strategic Planning, Team Building, Enterprise Software, Sales Operations, Professional Services, Sales
Education
California Lutheran University 2004 — 2006
Bachelor's degree, Business Administration and Management, General
Moorpark College 2000 — 2002
Associate of Arts (A.A.)
Midcontinent Independent System Operator April 2014 - Present
Midcontinent Independent System Operator April 2006 - April 2014
Verizon September 1997 - October 2003
Skills
Process Improvement, Business Analysis, Business Process..., Customer Service, Analysis, Project Management, Program Management, Accounting, Visio, Forecasting, Strategic Planning, Management, Risk Management, Business Process, Energy, Project Planning, Change Management, Electricity Markets, Energy Markets, Commodity Markets, Smart Grid, Demand Response, Energy Management
Education
Butler University - College of Business Administration 1983 — 1986
MBA, Business
Milwaukee School of Engineering
Bachelor's degree, Industrial Management
Verizon July 2007 - Present
Verizon October 2005 - July 2007
Verizon July 2000 - October 2005
Skills
Outlook, Administrative..., Telecommunications, Customer Service, PeopleSoft, Vendor Management, Microsoft Office, Microsoft Excel, SharePoint, Invoicing, Corporate Events, Management
Education
Davenport University 2009 — 2013
Master of Business Administration (M.B.A.), Business/Healthcare Management
Caldwell University 2006 — 2009
Bachelor of Business Administration (BBA)
State Street Bank February 2012 - July 2012
State Street August 2011 - January 2012
Year Up 2011 - 2012
University of Massachusetts July 2010 - August 2010
Verizon June 2009 - September 2009
Skills
Microsoft Office, Technology Development, Inventory Analysis, Electrical Engineering, Teaching Skills, Customer Service, Technical Assistance, Assistance, Retail, Typing, Research, Processing
Education
Bunker Hill Community College 2013 — 2017
Associate's degree, Business, Management, Marketing, and Related Support Services
TechBoston Academy 2006 — 2010
High School Diploma, Technology
UMass Boston 2010 — 2011
Cambridge College 2011 — 2012
Bachelor of Science, Management
Year 2011 — 2012
Certificaton, Finance Operation
Kforce Inc March 2015 - June 2015
MasTec Network Solutions March 2014 - September 2014
DYNIS March 2013 - March 2014
Frontier Communications June 2010 - February 2013
Verizon October 2007 - July 2010
Verizon November 2004 - October 2007
Verizon February 2000 - November 2004
Skills
Telecommunications, Telephony, T1, Optical Fiber, Fiber Optics, VoIP, Supervisory Experience, Mechanical Aptitude, Heavy Equipment..., Equipment Installation, Field Installation, Computer Hardware..., Customer Service, Customer Satisfaction, Customer Experience, Project Management, Operations Management, Manufacturing, Quality Management, Hospitality Management, Restaurants, Ownership, Small Business, Contract Management, Food & Beverage, Microsoft Office, Vendor Management, Site Inspections, Inspiring People, Copper Cabling, Line Maintenance, Electronics, Electro-mechanical, DSL, Construction, Ethernet, T1s, Broadband, Troubleshooting, Cabling, DWDM, Wireless, Cellular Communications, 4G, Microwave, FTTx, CDMA, Metro Ethernet, LTE, DS3
Education
Butler County Community College 1991 — 1994
Associate, Electronic Design
Verizon June 2015 - Present
Warshauer Electric Supply September 2013 - January 2014
Saks Fifth Avenue May 2012 - December 2012
Skills
Python, Microsoft Office, Project Management, Microsoft Excel, PowerPoint, Data Analysis, Research, Solidworks, Microsoft Word, IT Operations, Mathematica, Labview, Higher Education, Programming, Technical Writing, Teamwork, AutoCAD, MS Project, Access, Power Distribution, Customer Service, Sales, Management, Xilinx, SQL, SolidWorks
Education
Stevens Institute of Technology 2011 — 2016
Bachelor of Engineering (B.E.), Engineering/Industrial Management
Budapest University of Technology and Economics 2014 — 2014
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Raytheon December 2013 - Present
PayPal September 2011 - September 2012
Raytheon Integrated Defense Systems 2012 - 2012
Dell, Inc May 2011 - September 2011
Verizon September 2010 - April 2011
Textron Defense Systems January 2007 - January 2010
Mindciruit, Inc August 2007 - March 2009
Sapient Corporation March 2006 - January 2007
Bank Boston January 1997 - January 2002
Skills
Microsoft Office 2000 -..., Taleo, Quickbooks, Apriso, Nexprise, Red Carpet, Brassring, Peoplesoft, Kronos, Webtime, EVMS, Dictation, ACT, Lotus Notes, Microsoft Excel, Microsoft Word, MS Project, SAP, VURV, Event Management, PMP, PowerPoint, QuickBooks, PeopleSoft
Education
Everett High School 1974 — 1977
Business, 12
Bunker Hill Community College
College courses, Bunker Hill Community College
Alvarez & Marsal January 2007 - Present
Verizon July 2002 - January 2006
SuperMedia LLC 2006 - 2006
Genuity June 2000 - July 2002
GTE 1998 - 2000
GTE California (Verizon) 1994 - 1996
GTE California (Verizon) 1994 - 1996
Skills
Cash, Billing, Budgeting, Strategic Planning, Business Transformation, Process Improvement, Telecommunications, Call Center, Program Management, Management Consulting, Business Process, Revenue Management, Integration, Business Process..., Acquisition Integration, Budgets, Outsourcing, Start-ups, Management, Leadership, Strategy, Analysis, Vendor Management, IT Strategy, Business Strategy, Cross-functional Team..., Mergers & Acquisitions, Call Centers, Executive Management, Invoicing, Change Management, Finance, Revenue Analysis, Performance Improvement, Business Analysis
Education
California Lutheran University 1985 — 1989
MBA, Business
Michigan State University 1975 — 1979
BS, Business
Sprint February 2015 - Present
Sprint June 2010 - Present
Sprint December 2006 - Present
Verizon December 2004 - January 2006
Sprint March 2003 - December 2004
Norlight Telecommunications August 2001 - March 2003
Sprint January 1999 - August 2001
Sprint 1997 - January 1998
Skills
Solution Selling, Sales Operations, Selling, Sales, Leadership, Business Development, Strategy, Training, Sales Process, Management, New Business Development, Direct Sales, Customer Retention, Salesforce.com, Marketing Strategy, Cold Calling, Telecommunications, Team Management, Recruiting, International Sales, Cloud Computing, Coaching, Wireline, SaaS, Customer Satisfaction, 360 Feedback, Negotiation, Cloud Applications, Sense Of Urgency, Jigsaw, Challenger, Google Apps
Education
Cardinal Stritch University 2001 — 2003
MBA, Management
Butler University 1992 — 1998
Bachelor of Science (B.S.), Marketing
life August 2011 - Present
United States Postal Service September 2010 - Present
US Census Bureau January 2010 - October 2010
Verizon December 1978 - November 2005
Skills
Military History, Customer Service, Microsoft Office, Excel, Word, Outlook, Windows, PowerPoint, Writing, Teaching
Education
California Lutheran University 2006 — 2008
BA, English
Oxnard College 1988 — 2005
AA, Liberal Arts
Spaho Consulting April 2012 - Present
Lexmark July 2005 - April 2012
Verizon August 1971 - November 2003
Skills
Solution Selling, Account Management, Sales Process, Professional Services, Process Improvement, Program Management, Integration, Channel, Team Building, IT Strategy, Business Process, Business Intelligence, Business Analysis, Enterprise Content..., Strategic Planning, New Business Development, Vendor Management, Business Strategy, Leadership, Managed Print Services, Sales Operations, Enterprise Software, Consulting, CRM, E-commerce, Strategy, Management
Education
Cabrini College 1992 — 1995
BA, Organizational Management
Ursinus College 1984 — 1992
Business Administration and Management, General
Pivotal Home Solutions August 2014 - Present
Verizon February 2004 - November 2013
Ocean View Inn and Resort June 2001 - November 2008
Mulberry Childcare and Preschool November 2002 - January 2004
Smith Family Treehouse December 2000 - April 2002
Skills
Financial Reporting, Customer Service, Budgets, Data Entry, Microsoft Office, Time Management, Troubleshooting, Invoicing, Microsoft Excel, Sales, Data Analysis, Call Centers, Microsoft Word, Email Marketing, Customer Satisfaction, Leadership, Marketing, Telecommunications, Research, Analysis, Accounting, Management, Strategic Planning
Education
University of Phoenix
Associates, Business
Bunker Hill Community College
North Shore Community College
Certificate, OCCS Toddler Teacher
Macy's 2012 - Present
Verizon July 1989 - August 1995
Education
Bunker Hill Community College 1997 — 2002
Associate of Science (A.S.), Business Administration and Management, General
National Council on Aging / U.S. Environmental Protection Agency November 2012 - Present
AJ Mailing Company Inc May 2010 - November 2012
Bell Atlantic January 1996 - December 2008
Verizon July 1973 - December 2008
NYNEX Telesector Resources Group (formerly NYNEX Service Company) January 1995 - December 1995
NYNEX Telesector Resources Group (formerly NYNEX Service Company) July 1992 - December 1994
NYNEX Telesector Resources Group May 1985 - July 1992
Skills
COBOL, Mainframe, FTP, Billing, Testing, JCL, DB2, Fileaid, Syncsort, Endevor, TSO, Systems Analysis, SQL, Access, Disaster Recovery, Software Documentation, Integration
Education
Bunker Hill Community College 1979 — 1986
Associate, Computer Technology
Bunker Hill Community College 1979 — 1986
Associates, Business Computer Programming Science
Air Canada July 2006 - Present
verizon July 2005 - July 2006
99 restaurant October 1998 - June 2006
Education
Bunker Hill Community College 1998 — 1999
Retired January 2009 - Present
Verizon October 1977 - December 2006
Skills
Purchasing
Education
California Lutheran University 1987 — 1989
Bachelor of Arts, Business Administration
Apple September 2012 - Present
Telecommunications and Banking November 1996 - April 2013
Verizon November 2011 - August 2012
SunTrust Bank 2010 - 2011
AT&T May 2008 - July 2010
Verizon Communications November 2003 - March 2008
Verizon Communications 1996 - 2003
Skills
Team Building, Customer Satisfaction, Team Leadership, Team Management, Mentoring, Client Relationship..., Consumer Products, Small Business, Retention, Retail Banking, Service Excellence, Operational Excellence, Call Center, Sales Support, Building Relationships, Sales Process, Expansion, Quotas, Sales Excellence, Consultative Selling, Coaching, Contract Negotiation, Billing, Call flow, Negotiation, Problem Solving, Analysis, Troubleshooting, Testing, Telecommunications, Financial Analysis, Resolution, Driving Revenue, Competitive Strategies, Productivity Improvement, CRM, Call Centers, Customer Retention, Management, Marketing, Sales, Sales Operations, Selling, Social Networking, Training
Education
Caldwell College 1994 — 1996
Associates, Business, Management, Marketing, and Related Support Services
Katharine Gibbs College 1992 — 1994
Certification, Legal Secretary
Verizon Enterprise Solutions January 2014 - Present
Verizon Global Wholesale April 2011 - December 2013
Verizon January 2008 - April 2011
Verizon Partner Solutions April 2006 - September 2007
Verizon Partner Solutions October 2007 - 2007
Verizon/Verizon Wholesale Markets March 2003 - March 2006
Verizon Wholesale Operations -- Wholesale Markets February 2000 - February 2003
Hulse Amusements March 1991 - September 2002
Skills
Telecommunications, Vendor Management, Solution Selling, Wireless, Account Management, Product Management, Managed Services, VoIP, Direct Sales, Cloud Computing, Sales Management
Education
Stevens Institute of Technology 2002 — 2004
Executive Master
Caldwell College 1998 — 2001
B.S.
West Virginia University 1993 — 1996
None
Monsignor Donovan
Philadelphia Phillies February 2013 - September 2014
Verizon March 1985 - October 2012
Skills
Telecommunications, Unified Communications, MPLS, Managed Services, VoIP, Telephony, WAN, Solution Selling, Co-location, T1
Education
Cabrini College
Bachelor of Arts (B.A.)
City Of Everett July 2013 - Present
Mystic Valley Regional Charter School July 2011 - June 2013
Verizon February 2009 - December 2009
Skills
Windows Server, Active Directory, Cisco Technologies, Wireless Networking, Microsoft Office, Customer Service, Microsoft Excel, Training, Sourcing, Inventory Management, Microsoft SQL Server, Data Center, Troubleshooting, System Administration, Windows 7, DHCP, XP, Servers, Windows XP
Education
UMass Boston 2012 — 2014
Bachelor of Science (BS), Information Technology
Bunker Hill Community College 2007 — 2011
Associate of Science (AS), Information Technology
LJS Tools, Inc April 2013 - Present
Lehigh Carbon Community College / McCann School of Business and Technology October 2011 - June 2013
McCann School of Business and Technology September 2011 - June 2013
Lehigh Carbon Community College August 2010 - February 2011
Verizon March 1989 - November 2010
Skills
Curriculum Development, Business Analysis, Employee Training, Analysis, Management, Process Improvement, Higher Education, Public Speaking, Training, Microsoft Office
Education
Lehigh Univesity 2007 — 2008
Post Graduate Certification, Corporate Entrepreneurship
University of Phoenix 2003 — 2005
MBA, Technology Management
New York University 2003 — 2003
Project Management, Project Management
State University of New York Empire State College 1997 — 2002
Bachelor of Science, Business, Marketing and Economics
Cabrini College
Rapid7 June 2014 - Present
Rapid7 June 2012 - June 2014
VPI - Voice Print International March 2011 - June 2012
Verizon April 2001 - December 2010
CDI January 2001 - April 2001
Prudential Insurance December 1997 - April 2000
Sears, Roebuck and Co. April 1994 - August 1997
Skills
Call Center, Vendor Management, Workforce Management, Process Improvement, Program Management, Change Management, Customer Service, Avaya, Business Analysis, Project Management, Microsoft Office, Coaching, PeopleSoft, Soft Skills, Team Leadership, Training Delivery, Strategic Planning, Access, Contact Centers, Product Management, VoIP, Call Centers, Operating Systems, Testing, Cisco Technologies, Troubleshooting, Telecommunications
Education
California Lutheran University 2007 — 2009
N/A, Computer Information Systems
College of DuPage 1992 — 1993
General Education
119th CSSB, Vineland, NJ December 2010 - Present
Holy Cross Baptist Church May 2002 - Present
Verizon August 1990 - October 2009
Skills
Microsoft Word, Microsoft Excel, Public Speaking, Training, Quality Assurance, Telecommunications, Networking, Military, Leadership Development, Leadership, Community Outreach, Recruiting, Personnel Management, Pastoral Care, Pastoral Counseling, Aircraft, Nonprofits, Teaching, Fundraising
Education
Howard University 2010 — 2014
Doctor of Ministry, Practical Theology
Eastern University 1999 — 2009
Master's Degree, Divinity/Ministry
Cairn University 1997 — 1999
Bachelor's Degree, Bible/Biblical Studies
Community College of the Air Force 1988 — 1990
Associate's Degree, Personnel Administration
Saint Barnabas Medical Center September 2013 - Present
Newark Beth Israel Medical Center January 2013 - September 2013
Caldwell College May 2012 - January 2013
Caldwell College 2008 - 2012
Jules Cooper Color & Design 2003 - 2007
Verizon 1998 - 2003
Skills
BLS, ACLS, Nursing, PALS, Hospitals, Healthcare, Patient Safety
Education
Caldwell College 2010 — 2012
Bachelor of Science in Nursing (B.S.N.), Nursing
Montclair State University 1992 — 1997
Bachelor of Arts, Psychology
Tesinc March 2012 - Present
EF&I March 2015 - April 2015
Wise Connect, Inc. September 2011 - January 2012
Wellsco Inc. (Infotech) February 2011 - July 2011
Impact Solutions Consulting Inc. October 2007 - October 2009
Verizon June 1999 - March 2007
Skills
Excel, Word, PowerPoint, Telecommunications, Customer Service, Project Management, Process Improvement, Team Leadership, Project Planning, Leadership, Visio, Team Building, Microsoft Office, Software Documentation, Management, MS Project, Analysis, Strategic Planning, Account Management
Education
LTS Computer Training Academy 2010 — 2011
IT System Administration, CompTIA A+, Windows XP Pro, Server 2003
Mt. San Jacinto College 2009 — 2011
General
California Baptist University 1996 — 1997
Information Systems
Lifechurch LV January 2012 - Present
Lifechurch LV January 2009 - January 2012
Alliance Bible Church January 2006 - January 2008
Verizon 1970 - 2004
Skills
Leadership Development, Public Speaking, Nonprofits, Community Outreach, Leadership, Teaching, Team Building, Coaching, Strategic Planning, Conflict Resolution, Event Planning, Customer Service, Team Leadership, Microsoft Office, Training, Research, Program Development
Education
Cairn University 2002 — 2010
(-) MS, Organizatioanl Leadership
Kean University 1980 — 1985
BS, Quantitative Methods
Middlesex County College 1967 — 1969
AAS, Electronic Technology
Kforce Inc August 2014 - Present
Invex Investigations August 2012 - Present
Essential Business Concepts October 2011 - January 2013
Taleo March 2007 - August 2011
Sage Software October 2005 - March 2007
Pinnacle Technical Resources January 2005 - March 2006
Verizon July 2000 - November 2003
GTE February 1972 - June 2000
Skills
Microsoft Office 2007, Microsoft Office 2010, Captivate, Proficiency (Oracle UPK), Instructional Design, Adult Learning..., ADDIE, Instructional Technology, eLearning, Classroom Instruction, Telephony, Telephony Systems, Taleo Configuration, Taleo Recruiting Center, E-Learning, Classroom, Recruiting, Office 2010, Training, Software Documentation, Process Improvement, Instructor-led Training, Training Delivery, Management, Call Centers, System Administration, Project Management, Salesforce.com, Integration, Leadership, Technical Writing, Onboarding, Team Building, Needs Analysis, Consulting, Access, Enterprise Software, Adult Education, Employee Training, Learning Management, Administration, Employee Benefits, Performance Management, Leadership Development, Talent Management, Microsoft Office
Education
California Coast University 2008 — 2013
Bachelors, Psychology
St. Petersburg College 2003 — 2009
Education
PC Connections August 2015 - Present
U.S. Army Reserve October 2010 - Present
K-VEST March 2014 - June 2015
Verizon January 2009 - January 2010
Country Club of Troy January 2004 - January 2009
Skills
Microsoft Excel, Leadership, Military, Training, Team Leadership, Customer Service, Leadership Development, Teamwork, Microsoft Office, Human Resources, Event Planning
Education
Grantham University 2015 — 2018
Associate's degree, Criminal Justice and Corrections, 4.0 Currently
Butler County Community College 1996 — 1997
business mangement, business
Titusville High School 1983 — 1995
Diploma, Business Managment
Verizon April 2013 - Present
Verizon/GTE June 1998 - August 2012
GTE April 1997 - June 1998
GTE CA. April 1979 - April 1997
Skills
Telecommunications, Telephone Skills, Telephony, Telco, Telecommunications..., OSP, OSP Construction, OSPF, OSP Engineering, Cable Networks, Fiber Optic Cable, Copper Cabling, Construction Safety, Fiber Optics, Fusion Splicing, Copper Splicing, Quality Assurance, Troubleshooting, VoIP, Cables, Optical Fiber
Education
California Baptist University 1995 — 1997
College of the Desert 1976 — 1977
Yucca Valley High School 1972 — 1976
Premier Healthcare Services June 2015 - Present
New Noise Magazine June 2013 - Present
Verizon June 2009 - June 2015
Verizon March 2008 - July 2009
Sears, Roebuck and Co. January 2005 - June 2006
Skills
Blogging, Social Media, Editing, Technical Writing, Creative Writing, Customer Service, Journalism, Networking, Storytelling
Education
Bucks County Community College 2008 — 2014
Associate's degree, Journalism
Accenture Procurement BPO January 2015 - Present
Towers Watson March 2014 - January 2015
Verizon April 2007 - March 2014
Verizon May 2005 - August 2005
Skills
Microsoft Office, Lotus Notes, Analysis, Outlook, Financial Reporting, Access, OS X, Microstation, Mac, Mac OS X, Photoshop, Training, Networking, Internet Explorer, Oracle Reports, Executive Reporting, Project Management, Leadership, CRM, Cross-functional Team..., Managed Services, Strategic Partnerships, Sales, Business Analysis, VoIP, Marketing, Vendor Management, Team Building, Telecommunications, Competitive Analysis, Management, Program Management, Call Centers, Customer Satisfaction, Strategic Planning, Account Management, Project Planning, Salesforce.com, Ethernet, Team Leadership, Unified Communications, Process Improvement, Business Development, Customer Acquisition, SQL
Education
Cabrini College 2003 — 2006
Bachelor's degree, Communication and Media Studies
Catholic Charities Fort Worth January 2015 - Present
Catholic Charities Fort Worth January 2014 - January 2015
Verizon October 2008 - July 2010
Verizon June 1980 - October 2008
Skills
Leadership, Management, Microsoft Excel, Customer Service, Project Management, Social Media, Microsoft Office, Public Speaking, Research, Strategic Planning
Education
California Lutheran University 1982 — 1984
Master of Business Administration (M.B.A.)
Eastern Illinois University 1977 — 1980
Bachelor’s Degree, Accounting and Finance
G and K Services December 2014 - Present
National American University February 2014 - December 2014
ADT December 2013 - February 2014
Shamrock Foods Company June 2011 - June 2012
Comcast Cable April 2008 - July 2011
Verizon January 1999 - June 2008
Skills
Customer Retention, Direct Sales, Wireless, Call Centers, Sales, Salesforce.com, Customer Experience, Customer Service, Sales Presentations, B2B, Sales Management, T1, Team Leadership, Management, IP, Training, Networking, Marketing, Forecasting, Mobile Devices, Lead Generation, Strategic Partnerships, Retail, Cross-functional Team..., Business Development, Product Marketing, Wireless Networking, Cellular Communications, Contract Negotiation, Hiring, Leadership, Team Building, Public Speaking, Coaching, Account Management, Cold Calling, Strategic Planning, Event Planning, Social Networking, Social Media
Education
Central New Mexico Community College 2015 — 2017
Associate's Degree, Pre-Law Studies, Sophomore
National American University Albuquerque West 2014 — 2017
BS Management/MBA, Pre-Law Studies
California Culinary Academy 2002 — 2003
AA, Culinary Arts
Carbon Five June 2015 - Present
Verizon March 2014 - May 2015
Verizon Labs December 2012 - February 2014
California College of the Arts August 2011 - May 2013
AAA Club Partners May 2012 - August 2012
Masecha January 2010 - July 2011
DDB Mudra Group May 2008 - June 2010
Triburg July 2007 - April 2008
Skills
Concept Development, Experience Design, Design Strategy, Design Research, Process Innovation, Graphic Recording, Visual Thinking &..., Fashion Design, Illustration & Art, Fashion, Design Thinking, Advertising, Visual Merchandising, Costume Design, Styling, Craft, Business Case Modelling, User Experience, Management, User Interface Design, Entrepreneurship, Leadership, Interaction Design, Web Design
Education
California College of the Arts 2011 — 2013
MBA in Design Strategy (DMBA)
National Institute of Fashion Technology 2003 — 2007
Bachelor of Design (Fashion)
The Air Force School
EKOS Corporation August 2014 - Present
Massachusetts General Hospital July 2010 - August 2014
Verizon May 1986 - July 2010
Skills
Hospitals, Healthcare Information..., Healthcare, Healthcare Management, EMR, Clinical Research, Nursing, Meditech, PACS, Radiology, Patient Safety, EHR, BLS, Phlebotomy, IDX, MRI, Critical Care, Medical Terminology, Revenue Cycle
Education
Bunker Hill Community College 2007 — 2010
Associate of Science (A.S.), Radiologic Technology/Science - Radiographer
Eastern Nazarene College 1994 — 1997
Bachelor of Science Business Administration, Business, Management, Marketing, and Related Support Services
control data institute
control data institute
PROXUS HR August 2014 - Present
CCI Consulting 2011 - August 2014
Burger King Corporation November 2010 - February 2011
Comcast May 2005 - November 2010
Verizon 1997 - 2003
Skills
Employee Relations, Performance Management, Leadership Development, Change Management, Progressive Discipline, Workshop Delivery, Workshops, Workforce Planning, Workshop Facilitation, Talent Management, Call Centers, Vendor Management, Coaching, Organizational..., HR Consulting, Human Resources, Team Leadership, Leadership, Management, Personnel Management
Education
Cabrini College
Master of Science, Organization Leadership
University of Delaware - Lerner College of Business and Economics
Bachelor of Science, Business Management
Philadelphia University September 2011 - Present
Verizon 2010 - Present
Philadelphia University September 2011 - Present
Skills
Understands how..., Understand trends..., Innovation and process..., Creates team..., Creates a scorecard to..., Gains buy-in from team..., Sets goals for his/her..., Perserveres and adapts..., Delegates work and..., Allocates and redeploys..., Holds self and team..., Demonstrates the..., Provides direction and..., Listens actively..., Holds self and team..., Identifies team members..., Ensures all team..., Embraces and applies..., Provides feedback and..., Takes personal..., Fosters inclusive..., Builds high- performing..., Influences and..., Encourages cross..., Accountable for..., Builds strong..., Excemplary human..., Outstandng consensus..., Proficient in..., Exemplary relationship..., Proficient in Employee..., Exemplary influential..., Experienced working..., Outstanding research..., Outstanding..., Proficient in all..., Proficient in Change..., Outstanding project..., Proficient in using..., Proficient in..., Outstanding..., Proficient in building..., Exemplary oral and..., Proficient in Prosci..., Proficient in..., Proficient in the..., Proficient in cultural..., Proficient in..., Charismatic leadership..., Outstanding strategic...
Education
University of Pennsylvania 1990 — 1995
Master of Arts (M.A.), Organizational Leadership, 3.9
Fielding Graduate University 2002 — 2005
Doctor of Philosophy (PhD) (ABD), Human Development
Cabrini College
Bachelor of Arts (B.A.), Organizational Leadership
Verizon December 2014 - September 2015
Verizon November 2006 - December 2014
PAC Founderies August 2006 - November 2006
Macy's November 2005 - August 2006
Anchor Blue Retail Group August 2003 - November 2005
Skills
Telecommunications, Troubleshooting, Networking, VoIP, TCP/IP, Microsoft Office, Cisco Technologies, Call Centers, IP, Technical Support
Education
California Lutheran University 2009 — 2012
Bachelor's degree, Computer Science
ITT Technical Institute-Oxnard
Associate of Science (A.S.), Computer Networking
Verizon March 2014 - Present
Freelance January 2009 - 2015
Beauty Industy April 2010 - June 2012
Reflectur July 2007 - January 2009
Hornall Anderson Design Works February 2007 - June 2007
San Francisco International Festival of Short Films December 2005 - August 2006
Celery Design Collaborative May 2005 - August 2005
Skills
Dreamweaver, After Effects, Mac, PC, Packaging, Typography, Adobe Creative Suite, Creative Strategy, Motion Graphics, User Experience, Logo Design, Branding, Graphic Design
Education
California College of the Arts 2003 — 2005
Bachelor of Fine Arts (BFA), Graphic Design
De Anza College 2000 — 2003
Associate of Arts (AA), Graphic design + Literature art
Verizon March 2013 - Present
Verizon January 2012 - March 2013
Verizon June 2009 - January 2012
Verizon November 2006 - June 2009
Skills
Project Management, Training & Development, Sales Management, Sales Operations, Operations Management, Root Cause Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Creative Suite, Outlook, Call Centers, Management, Strategy, Training, Cross-functional Team..., Vendor Management
Education
California Lutheran University 2015 — 2018
Organizational Leadership
Ventura College 2010 — 2014
Associate's Degree, Social and Behavioral Science
University of Central Missouri 2012 — 2012
High Impact Presentation, Business Administration and Management, General
OneSource Virtual November 2010 - Present
Oracle 2007 - November 2010
Verizon 2005 - 2007
Verizon Information Services 2001 - 2005
Skills
Workday, Employee Benefits, Deferred Compensation, Skilled Labor, PeopleSoft, HRIS, Payroll, Software Implementation, Business Analysis, Business Process, ERP, Human Resources, Process Improvement
Education
California Lutheran University
Business Administration
California State University-Fullerton, Mihaylo College of Business and Economics
Accounting
University of California, Irvine
BS, Biological Sciences
Timberland October 2009 - Present
Verizon May 2006 - October 2009
Timberland October 2004 - June 2006
Ford Motor Company October 2000 - October 2004
Timberland June 1998 - October 2000
S&K Menswear September 1996 - June 1998
Chi-Chi's Tex-Mex restaurants August 1993 - February 1996
Skills
Microsoft Office, PowerPoint, Kronos Timekeeping, Concur, Lotus Notes, Outlook, Computers, Computer Proficiency, Phone Etiquette, Sales, Sales Management, Sales Management..., Management, Finance, Networking, Management Consulting, Interviewing Skills, Typing, Business Relationship..., Singing, Written & Verbal..., Time Management
Education
Butler County Community College 1995 — 1998
Associate of Arts (AA), Criminology
Verizon July 2014 - Present
Egypt Cancer Network 57357 & AFNCI 2014 - Present
Verizon July 2012 - July 2014
Verizon Business March 2007 - May 2012
Verizon Business May 2006 - 2011
Verizon 2002 - 2008
Adea Solutions 2002 - 2005
Adea Solutions - Project Verizon 2002 - 2005
i2 Technology March 2001 - September 2002
i2 Technologies 2002 - 2002
Skills
Business Intelligence, PMP, Program Management, Enterprise Software, Vendor Management, PMO, Requirements Analysis, Software Project..., Product Management, Enterprise Architecture, Integration, SDLC, Analytics, Project Portfolio..., IT Strategy, Consulting, Solution Architecture, Architecture, Agile Methodologies, Cloud Computing, Business Analysis, IT Service Management, Software Development, Lean Six Sigma
Education
Carnegie Mellon University
Ph.D., Artificial Intelligence in Design (AID)
California Polytechnic State University-San Luis Obispo 1987 — 1989
M.Arch, Architecture and Environmental Design
Cairo University 1978 — 1983
B.Sc Arch, Architecture Engineering and City Planning
Verizon December 2013 - Present
Comcast Cable April 2007 - March 2013
Home Wines and Liquors July 2004 - April 2007
The Hampshire Companies January 2003 - July 2004
Skills
Research, Teaching, Photoshop, IP Phones, Networking, Wireless Networking, Internet, Cable Television, Fiber Optic Networks, Truck Driving, Dump Truck, OSHA, Operations Management, Team Management, Team Leadership, Teamwork, Team Building, Works well in a team, Works well individually, Works well with people, Cable Modems, Multi-line Phone, Cash Register, Schedules, Flexible Schedule, Plumbing, Electricity, Construction, Maintenance Management, Computer Hardware, Computer Maintenance, T1s, TCP/IP, Windows, Mac, Payroll, Store Opening, Store Management, NEC, nesC, Multi Tasking, Spanish-English, Building Surveying, Ethernet, commercial..., Telephony, Fiber Optics, Computer Network..., LAN-WAN, Satellite Communications
Education
DeVry University 2015 — 2018
Computer and Information Systems Security/Information Assurance
Jersey Tractor Trailer Training 2013 — 2013
Training Certificate & Licensed, CDL Class A
Caldwell College 2000 — 2001
Communication and Media Studies, 3.5
"Body Mind & Spirit" LLC 2006 - Present
Grove City Medical Center April 2014 - February 2015
Home Instead Senior Care (Franchise) September 2012 - April 2013
Verizon August 1990 - August 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Team Building, Coaching, Team Leadership, Research, Sales, Leadership, Reiki, Therapeutic Massage, Teamwork, Stress Management, Healthcare
Education
Buler County Community College
License, Masage Therapy
Butler County Community College
Asociate Degree, Computer Science
Verizon August 2015 - Present
Verizon April 2014 - Present
Bashor & Legendre, LLP, CPAs December 2011 - April 2014
Skills
Accounting, Financial Analysis, Financial Accounting, Internal Controls, Auditing, Sarbanes-Oxley Act, GAAP, Financial Reporting, General Ledger, US GAAP, CPA, Financial Statements
Education
Nova Southeastern University 2012 — 2013
Master of Taxation, G.P.A 3.96
Huntington College 2007 — 2009
Bachelor of Science (BS), Accounting
Butler University - College of Business Administration 2005 — 2007
University of South Florida
University of South Florida
University of South Florida
Comcast Business April 2015 - Present
Verizon February 2013 - April 2015
Adaptable Business Concepts August 2012 - January 2013
Skills
Business Development, Sales, Solution Selling, Telecommunications, Managed Services, Professional Services, Channel Partners, Strategic Partnerships, CRM, Enterprise Software, Cloud Computing, Sales Process, Direct Sales, Salesforce.com, Customer Service, Sales Operations, Sales Management, Account Management
Education
Bucks County Community College 2009 — 2014
Independent Associate at Stream September 2009 - Present
DFW Communications, Inc. 2009 - 2010
Faith Bible Church May 2004 - August 2009
Verizon March 1987 - May 2004
Skills
Business Strategy, Leadership, Change Management, Team Building, Strategic Planning, Leadership Development, Public Speaking, Entrepreneurship, Business Planning, Team Management, Program Management, Coaching, Teaching, Organizational..., New Business Development, Training, Customer Service, Management, Contract Negotiation, Negotiation, Business Development, Start-ups, Marketing Strategy, Team Leadership, Marketing, Marketing Communications, Event Planning, Cross-functional Team..., Small Business, Sales, Budgets, Sales Management, Strategy, Project Planning, Management Consulting, Account Management, Recruiting, Nonprofits, Public Relations, Fundraising, Market Research, Microsoft Office, Business Process..., Executive Coaching, Operations Management, Project Management, Analysis, Risk Management, Social Networking, Process Improvement
Education
Philadelphia Biblical University 2003 — 2005
MOL, Organizational Leadership
Biblical Theological Seminary 2001 — 2004
MDiv, Master of Divinity
Philadelphia College of Bible 1994 — 1997
BS Bible, Christian Leadership
Tottenville High School 1980 — 1983
Diploma
Power Home Remodeling Group May 2014 - Present
Verizon May 2013 - May 2014
doeLEGAL March 2012 - January 2013
Animas Corporation March 2010 - March 2012
N/A January 2006 - March 2010
Cabrini College August 2007 - January 2009
Skills
Sales, Microsoft Office, Sales Process, Sales Presentations, Direct Sales, New Business Development, Training, Cold Calling, Selling, Healthcare, Time Management, Social Media Marketing, Leadership, Selling Skills, Public Speaking, Teaching, Research, Call Centers, Product Launch, Email Marketing, Team Building, Social Networking, Recruiting, Budgets, Strategic Planning, Online Marketing, Coaching, Cross-functional Team..., Negotiation, Product Marketing, Teamwork, Event Management, Start-ups, Direct Marketing, Business Strategy, Solution Selling, Digital Marketing, Medical Devices, Product Development, Pharmaceutical Sales, Online Advertising, Outlook, Facebook, Diabetes, Managed Care, Process Improvement, Administration, CRM, Analysis
Education
Cabrini College 2005 — 2010
B.A., Communications
Teknion March 2011 - Present
Verizon August 1993 - April 2010
Prince Mfg 1988 - 1993
CVS Pharmacy 1981 - 1988
Skills
Accounts Receivable, Team Building, Credit, Problem Solving, Coaching, Marketing, Management, Budgets, Sales, Business Process..., Process Improvement, Finance, Negotiation, Training, Sales Operations, Time Management, Leadership, Forecasting, Account Management, Business Analysis, Microsoft Excel, Vendor Management, Access, Cross-functional Team..., Financial Analysis
Education
Holy Family University 2008 — 2010
MBA
Rider University 1989 — 1994
BA
Bucks County Community College 1987 — 1989
AA
St. Jude Medical March 2011 - Present
Glowpoint, Inc. January 2010 - March 2011
Amgen Inc. May 2005 - January 2010
Verizon May 2004 - April 2005
Troika Networks May 2000 - May 2004
Superior Consultant June 1997 - May 2000
Chase Credit Systems, Inc. October 1995 - June 1997
WorldCom October 1992 - October 1995
Skills
Servers, Cisco Technologies, Data Center, WAN, CCNA, Routers, Troubleshooting, Network Administration, Microsoft Certified..., Certified Novell..., Fibre Channel, Virtualization, Software Documentation, TCP/IP, Operating Systems, SAN, Hardware, Switches
Education
California Lutheran University 2008 — 2012
BS, Computer Information Systems
Moorpark College 2005 — 2007
AA, General Liberal Arts & Science
UnitedHealth Group September 2013 - Present
Scott McPherson and Associates February 2013 - August 2013
Insight Health Corp. December 2010 - February 2013
AT&T June 2000 - December 2009
Verizon January 1998 - June 2000
Boeing/McDonnell Douglas Techical Services 1990 - 1998
Skills
Customer Service, Healthcare Information..., Healthcare, Budgets, Process Improvement, Team Building, Microsoft Word, Project Management, HIPAA, Management, Strategy, Training, Executive Calendar..., Travel Arrangements, Meeting Logistics, Expense Reports, Organization &..., Presentation Design, Microsoft Excel, Microsoft Visio, Microsoft Power Point, Business Objects, Executive Dashboard, Strategic Planning, AMICAS, Clearwave Kiosk, Concur, Crystal Reports, EMR, Fusion, HelpStar, HL7, InDesign, Kronos, Marketing, Nextgen, PACS, Paperwise, Powerscribe, Salesforce.com, Radilogy Information..., TransEngen, Webwise, Sales, Networking, Access, PeopleSoft, Visio, RADV, SharePoint
Education
California Coast University 2011 — 2013
Master of Business Administration (M.B.A.), Management, 3.54
California Coast University 2008 — 2010
Bachelor of Science (B.S.), Management, 3.09
Express Scripts January 2014 - Present
Comcast Cable September 2012 - April 2013
CEI October 2011 - September 2012
CTDI December 2009 - June 2011
Verizon Business January 2009 - July 2009
Verizon Business January 2006 - December 2008
Verizon June 2004 - December 2005
Verizon April 2002 - May 2004
Skills
Vendor Management, Program Management, Direct Sales, Telecommunications, Call Center, Managed Services, Change Management, Product Management, CRM, Team Leadership, Service Delivery, Networking, IP, Wireless, Salesforce.com, Call Centers, MPLS, Data Center, Unified Communications, Account Management, Cross-functional Team..., Professional Services, ITIL, VoIP, Contract Negotiation, Solution Selling, Process Improvement, SaaS, Business Analysis, Disaster Recovery, Business Development, Security, Integration, Telephony, Project Management, Cloud Computing, PMO, Pre-sales, Outsourcing, Ethernet, Team Management, Cisco Technologies, PMP, Management, WAN, Mobile Devices, Strategic Partnerships, Strategy, Enterprise Software, Business Process...
Education
Cabrini College 1994 — 1996
B.S. Organizational Management, Business, Cum Laude
Delaware County Community College 1978 — 1981
Associate's degree, Business Administration and Management, General
Verizon September 2009 - Present
Association for Retail Technology Standards 2002 - Present
National Retail Federation 1972 - Present
DearLake Technology Group 2005 - 2010
Clicks & Mortar Consulting, Inc. 2003 - 2009
ARTS 2002 - 2009
Clicks & Mortar Consulting, Inc. 2002 - 2008
Big M Inc. April 2007 - October 2007
David's Bridal 2005 - 2007
Afterhours Formalwear 2004 - 2007
Skills
Retail Enterprise..., Retail Industry..., Business Process..., Retail, Strategic Planning, Merchandising, E-commerce, Business Analysis, Project Planning, Process Improvement, Change Management, Vendor Management, SaaS, Enterprise Architecture, SDLC, Business Process, Analysis, Integration, Business Intelligence, Business Development, Business Process..., Cross-functional Team..., Management, SOA, Consulting, Architecture, Business Process..., Marketing, Business Strategy, Software Project..., Product Management, Management Consulting, Project Management, Strategy, Team Leadership, Outsourcing, IT Strategy, CRM, ERP, Program Management, Inventory Management, Supply Chain, Leadership, Analytics, Architectures, Business Process..., Business Transformation, Cloud Computing, Competitive Analysis, Data Warehousing
Education
Butler University - College of Business Administration 1976 — 1977
Business Administration
Purdue University 1968 — 1972
Bachelor of Science, Computer Technology
Verizon Business April 2008 - January 2011
Sprint January 2007 - April 2008
Verizon May 1997 - July 2006
Verizon February 1995 - May 1997
Verizon (Bell Atlantic Meridian Systems) January 1993 - February 1995
Verizon (Bell Atlanticom) October 1985 - January 1993
Skills
Wireless, IP, Strategic Planning, Telephony, VoIP, MPLS, Managed Services, Unified Communications, Direct Sales, Call Center, Salesforce.com, Frame Relay, Strategic Partnerships, Cloud Computing, T1, SaaS, Team Leadership, Solution Selling, Team Building, Program Management, Account Management, WAN, Networking, Telecommunications, Sales Engineering, Data Center, Contract Negotiation, Business Analysis, Co-location, Cisco Technologies, Sales Process, Ethernet, Strategy, Business Intelligence, Professional Services, Pre-sales, Vendor Management, Enterprise Software, CRM, Channel Partners, Call Centers, Go-to-market Strategy, Disaster Recovery, LAN-WAN, Management, Network Design, Sales, Selling, Sales Operations, Security
Education
Cabrini College 1995 — 1999
BA, Organizational Management
Cisco Educational SpecialistCisco Systems2000 - Present
TRA Group 1997 - 2001
MCI Corporation 1994 - 1997
Verizon 1978 - 1993
Skills
Leadership, Networking, Curriculum Design, TCP/IP, Telecommunications, Ethernet, Instructional Design, Cloud Computing, Cisco Technologies, Switches, Data Center, Routing, IP, Instructor-led Training, WebEx, Management, QoS, Project Management, Technical Training, DWDM, Optical Communications, SDH
Education
California Lutheran University 1995 — 1997
Verizon 1995 - 2007
Education
Butler University
MBA, Economics
Indiana University Bloomington
MA, Geography
HERE, a Nokia business June 2011 - Present
Nokia May 2004 - Present
Nokia Corporate Development Office 2008 - June 2011
Verizon 1993 - 1996
Skills
Talent Management, Performance Management, Human Resources, Personnel Management, Succession Planning, Employee Relations, Employee Engagement, Management, Training, Leadership, Onboarding, Business Development, Talent Acquisition, Change Management, HR Consulting, HR Policies, HRIS, Organizational..., Deferred Compensation, Recruiting, Organizational Design, Entrepreneurship, Strategic HR, HR Transformation, Executive Coaching, Workforce Planning, Executive Search, Sourcing, Leadership Development, Compensation & Benefit, Employee Benefits, Organizational..., Performance Appraisal, Interviews, Culture Change, Strategy, Employer Branding, Professional Mentoring, Technical Recruiting, Labor Relations, Employee Training, Employment Law
Education
California Lutheran University 1990 — 1993
Business Administration and Management, General
Hewlett-Packard November 2011 - Present
Indianapolis Copywriter July 2009 - Present
CCCi July 2010 - November 2011
Bell Techlogix May 2007 - June 2009
Bell Industries May 2007 - June 2009
Endeavor Communications 2006 - 2007
Performance Assessment Network 2005 - 2006
Lanier 2004 - 2005
Verizon 2000 - 2004
Skills
Email Marketing, Marketing, Management, Technical Writing, Copywriting, SEO copywriting, Web Content, Project Management, Marketing Strategy, Marketing Communications, Graphic Design, Advertising, Strategy, Training, Technical Documentation, Software Documentation, Editing, Photoshop, Digital Photography, Adobe Creative Suite, Proposal Writing, B2B, Sales, Start-ups, Telecommunications, Process Improvement, Salesforce.com, Newsletters, CRM, Digital Marketing, Social Media Marketing
Education
Butler University
Bachelor of Science (B.S.), Marketing
North Central High School
Move, Inc. August 2006 - Present
Adelphia 2006 - 2006
Verizon December 1999 - 2003
Skills
Product Marketing, Online Marketing, Product Management, Lead Generation, Advertising, Online Advertising, Email Marketing, Marketing, SEO, Digital Strategy, Digital Marketing, Account Management, B2B, Salesforce.com, Start-ups, Public Speaking, Marketing Strategy, Web Analytics, Customer Acquisition, Sales, Mobile Marketing, PPC, CRM, Strategic Partnerships, Direct Marketing, Analytics, Social Media Marketing, Digital Media, Competitive Analysis, Google Analytics, Market Research, Integrated Marketing, SEM, E-commerce, Strategy
Education
California Lutheran University 1994 — 1999
BA, Communications; Political Science
Verizon February 2012 - Present
Verizon December 2004 - February 2012
Education
California Lutheran University 2006 — 2010
M.B.A., Management and Organizational Behavior
California Lutheran University 2000 — 2004
Bachelor of Arts, Communications, Sociology
Stratosphere Quality July 2012 - Present
Fifth Third Bank April 2011 - July 2012
Verizon Telecom November 2009 - August 2010
Verizon February 1998 - November 2008
ProSoft Corporation March 1996 - February 1998
Master Software Corporation August 1987 - July 1994
ELSC 1983 - 1987
Skills
Leadership, Customer Service, Technical Support, Customer Satisfaction, Call Centers, Training, Problem Solving
Education
Butler University 1978 — 1982
Bachelor of Science (B.S.), Business Administration and Management, General
AMGEN & SABUNO (Consultant via Northbound & SMCI) July 2009 - Present
Perot Systems November 2006 - April 2009
Verizon March 2004 - November 2006
Verizon October 2000 - March 2004
Internet Specialties West May 1999 - October 2000
Natural High Adventures January 1994 - September 1999
Skills
Business Process..., Process Development, Process Engineering, Requirements Analysis, Business Analysis, Project Planning, Product Development, Project Implementation, Requirements Gathering, Technical Training, Software Training, Change Management, Problem Solving, Documentation, SDLC, Six Sigma, Call Center, Microsoft Office, Visio, MS Project, SharePoint, Software Documentation, Leadership, Call Centers, Project Management, Management, Cross-functional Team..., Process Improvement, Team Leadership, Training
Education
California Lutheran University
BACHELOR OF SCIENCE, BUSINESS MANAGEMENT, Business Management
verizon 1998 - Present
26th Signal Company 1993 - 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word
Education
Bunker Hill Community College 1992 — 1994
Associate's degree, Business Administration and Management, General
VERIZON 1971 - 2007
Education
Caldwell University
Verizon Communications January 2010 - Present
Verizon January 2004 - January 2010
Verizon July 2000 - January 2004
Verizon November 1996 - July 2000
Skills
Access, Administration, Agile Methodologies, Agile Project Management, Budgets, Business Analysis, Business Development, Business Process..., Call Centers, Certified Project..., Change Management, Cross-functional Team..., Contract Negotiation, Customer Service, Entrepreneurship, Event Planning, IP, IT Strategy, ITIL, Integration, Inventory Management, Leadership Development, Leadership, MS Project, Managed Services, Management, Merchandising, Microsoft Excel, Microsoft Office, Microsoft Word, Negotiation, Operations Management, Networking, PMP, Performance Management, PMO, Process Improvement, PowerPoint, Program Management, Profit, Project Delivery, Project Management, Project Portfolio..., Public Speaking, Quality Assurance, Recruiting, Requirements Analysis, Requirements Gathering, Resource Management, Retail
Education
Caldwell University 2003 — 2016
Bachelor’s Degree, Business Administration and Management, General, Senior
Fintelligent, LLC 2012 - Present
The Fontana Group 2011 - Present
Verizon July 2008 - June 2011
Siemens Medical Solutions August 2006 - July 2008
Allied Barton July 2003 - June 2006
Skills
Financial Reporting, General Ledger, Accruals, Variance Analysis, Internal Controls, GAAP, Fixed Assets, Accounting, Consolidation, Sarbanes-Oxley Act, Revenue Recognition, Auditing, Analysis, PeopleSoft, Account Reconciliation, Finance, Financial Analysis
Education
Cabrini College 1999 — 2003
Bachelor of Science, Accounting
Villa Maria Academy 1995 — 1999
Verizon September 2001 - Present
UPR 2010 - 2013
Sony Electronics 2000 - 2002
Skills
Essbase, Hyperion Enterprise, Financial Modeling, Financial Analysis, Forecasting, Data Analysis, Access, Process Improvement, Analysis, Sarbanes-Oxley Act, Budgets, PeopleSoft, Business Intelligence, Cognos, Vendor Management, Project Management, Management, Program Management, Microsoft Excel, Team Leadership, Leadership
Education
Caldwell College 1995 — 1995
Certification in Accounting
Caldwell College 1990 — 1995
Business Administration, Management and Operations
Caldwell College 1994 — 1994
Certification: Computer Informaiton Systems
Internetwork Engineering July 2015 - Present
Verizon February 2015 - July 2015
United Software Group Inc April 2014 - January 2015
Athena Consulting Group, LLC December 2008 - July 2014
Roper St. Francis Healthcare March 2005 - December 2008
Sonoco February 1993 - March 2005
EDS July 1985 - February 1993
Skills
Security, Information Assurance, Servers, System Administration, Active Directory, Troubleshooting, Project Management, Disaster Recovery, Cloud Computing, Program Management, Windows, IT Management, Microsoft Exchange, Six Sigma, DoD, Systems Engineering, PMP, Integration, Hardware, Management, Security Clearance, CISSP, Information Security, Network Security, Computer Security
Education
California Coast University 2007 — 2010
MBA
Goldey-Beacom College 1986 — 1990
BS
Barclaycard January 2013 - Present
Aetea April 2012 - Present
Portico Systems July 2010 - March 2012
Aspect Consulting February 2010 - May 2010
AETEA Information Technology September 2008 - January 2010
Directlink Technologies November 2007 - January 2008
Directlink Technologies February 2007 - November 2007
Verizon Communications January 1999 - January 2007
Verizon September 1999 - November 2004
Nelson and Associates February 1999 - September 1999
Skills
Operating Systems, Servers, PeopleTools, PeopleCode, SQR, FoxPro, Shell Scripting, Oracle SQL, SQL*Plus, PL/SQL, SQL, Database Administration, Oracle, Software Documentation, ERP, Analysis, Data Analysis, Data Migration, Data Warehousing, Data Modeling, Access, Business Analysis, Business Intelligence, COBOL, Crystal Reports, Disaster Recovery, ETL, Enterprise Architecture, Informatica, Integration, Microsoft SQL Server, Oracle RAC, PeopleSoft, Performance Tuning, Quality Assurance, Red Hat Linux, Requirements Analysis, SDLC, SQL Tuning, Software Project..., Systems Analysis, Testing, Unix Shell Scripting, Visio, Visual Basic, Windows, XML, Database Design, Databases, Program Management
Education
The Training Camp 2008 — 2008
OCA, Oracle 10g
The Training Camp 2008 — 2008
certified Oracle associate, Oracle 10g
Cabrini College 1983 — 1987
BS, Math
Cabrini College 1983 — 1987
BS; BA, Mathematics; Political Science
Penn State Great Valley
Verizon Section ManagerVerizon Telecom2008 - Present
Verizon Telecommunications 2000 - 2011
Verizon Telecommunications 2000 - 2011
Verizon 2005 - 2010
Skills
Ethernet, Call Center, Fiber Optics, Process Improvement, Product Management, Program Management, Project Management, Team Leadership, Telecommunications, VoIP, Wireless
Education
California Lutheran University 2006 — 2009
MBA, Business Adiminstration Organization
California Lutheran University 2004 — 2006
BA, Business Adminisatration
Moorpark College 1998 — 2003
AA, General Studies
Tata Consultancy Services January 2013 - Present
Tata Consultancy Services February 2012 - December 2012
Cisco Systems December 2011 - February 2012
AlertEnterprise September 2011 - December 2011
Fidelity National Information Services May 2008 - September 2011
Verizon March 2007 - April 2008
Skills
Integration, Java Enterprise Edition, Java, Security, LDAP, CRM, Scrum, BPEL, Information Security, Access, Spring, Hibernate, Web Services, Struts, JSP, SOA, XML, PL/SQL, Oracle, SQL, Agile Methodologies, Servlets, Unix, Eclipse, Tomcat, SDLC, Solution Architecture, Software Development, Weblogic
Education
University of Central Florida 2002 — 2004
M.S.
Millersville University of Pennsylvania 1992 — 1993
B.S.
Bunker Hill Community College 1990 — 1992
AA
AT&T August 2009 - Present
Heaton Family Daycare June 2004 - August 2009
Verizon March 2000 - June 2004
Verizon May 1991 - March 2000
Education
California Coast University 2007 — 2009
Bachelors of Science, Business Management
Retired from Verizon September 2013 - Present
Verizon July 1998 - August 2013
Hawaiian Telcom 2000 - 2002
GTE 1992 - 1994
Skills
Problem Solving, Telecommunications, Process Improvement, Fiber Optics, Telephony, Network Design, Network Engineering, System Deployment, Product Management, Access, Contract Negotiation, Vendor Management, Project Management, Telecommunications..., Team Building, T1
Education
California Lutheran University
Business
Darden Business School
Verizon September 2006 - Present
Skills
Telecommunications, Leadership, Vendor Management, IP, Ethernet, Process Improvement, Wireless, Customer Service, Fiber Optics, VoIP, Cross-functional Team..., Optical Fiber
Education
California Lutheran University 1988 — 1991
MBA, Business
University of California, Santa Barbara 1983 — 1985
BA, Economics
Santa Barbara City College 1981 — 1983
AA, General Study
Buena High School 1973 — 1976
HS, General Study
San Marcos High School 1973 — 1976
High School, General
Verizon August 2015 - Present
Verizon Wireless January 2012 - Present
Verizon Wireless March 2011 - December 2011
Adecco October 2010 - February 2011
Express Personnel/Knauf Insulation May 2009 - September 2009
Showtime Video July 2008 - October 2008
Fitness One July 2006 - October 2008
Chevron July 2005 - September 2006
Schritter's Jewelry November 2005 - December 2005
Skills
Direct Sales, Data Entry, Sales, Sales Operations, Retail
Education
Simpson University 2008 — 2010
B.A. in Business Administration, Management Information Systems, Production and Operation, Business Strategy, Accounting, Finance
California Baptist University 2007 — 2007
Business Management, Marketing, and Banking
Shasta College 2005 — 2007
Associates in Arts, University Studies
Liberty Christian High School 1993 — 2005
High School Diploma, GED
Verizon May 2011 - Present
BC3 October 2009 - May 2011
Butler County Community College October 2008 - October 2009
Education
Butler County Community College 2000 — 2011
AS, Information Systems, Mathematics
Slippery Rock University of Pennsylvania 2003 — 2006
MA, College Student Personnel
Grove City College 1976 — 1979
BA, German
Time Warner Cable July 2010 - April 2013
Time Warner Cable May 1999 - July 2010
Time Warner Cable August 1996 - May 1999
Verizon 1995 - 1996
Verizon 1993 - 1995
Verizon 1989 - 1993
Skills
Forecasting, Process Improvement, Budgets, General Ledger, Financial Analysis, Variance Analysis, Account Reconciliation, Hyperion Enterprise, PeopleSoft, Fixed Assets, Accounts Payable, Financial Reporting, Microsoft Office, Financial Statements, Accounting, Purchasing, Warehouse Management
Education
Butler University
Master of Business Administration (MBA)
Franklin University
Bachelor's degree, Accounting
Rapid7 October 2014 - Present
Rapid7 April 2011 - October 2014
MySpace July 2008 - November 2010
Verizon April 2000 - October 2006
Skills
Linux, Network Security, OSI, NeXpose, Metasploit, Windows, Networking, System Administration, Customer Service, Technical Support, Team Leadership, Proofreading, Typing, Microsoft Office, Salesforce.com, NetSuite, JIRA, Computer Hardware, PostgreSQL, Cisco Certified, Routers, Security, Nagios, Red Hat Linux, Servers, Network Administration
Education
California Lutheran University 2007 — 2008
Bachelors, Computer and Information Systems Security/Information Assurance
Moorpark College 2001 — 2003
Associate of Arts
Ascolta 2000 — 2001
Cisco
Univers Workplace Benefits September 2006 - Present
Verizon June 1974 - October 1995
Education
Cabrini College 1995 — 1997
BA, Management
Cheyney University of Pennsylvania 1969 — 1973
Premier Landscape Lighting March 2006 - Present
Premier Landscape Lighting Inc. March 2006 - Present
Verizon October 2006 - October 2010
Verizon December 1996 - October 2006
Skills
Training, Leadership, Management, Team Building, Project Management, Budgets, Strategic Planning, Process Improvement, Marketing, Telecommunications, Customer Service, Program Management, Security, Team Leadership
Education
University of Massachusetts Boston
B.S., Management and Criminal Justice
Bunker Hill Community College
Associate Degree, Criminal Justice
Little Creek Solutions (Divison of Rainmaker Venture Group) March 2015 - Present
Department of Defense August 2010 - Present
Rainmaker Venture Group September 1994 - Present
Private Information Technology Sector May 1994 - August 2010
New York University 1999 - 2001
Verizon 1987 - 1994
Private Timber Industry June 1984 - April 1987
U.S. Forest Service June 1980 - May 1984
Skills
Enterprise Architecture, Joint Ventures, Information Assurance, Project Management, Security Operations, Intellectual Property, Strategic Planning, New Venture Development, Business Development, Risk Management, DoD, Technical Leadership, Security, Computer Security, Licensing Agreements, Program Management, Information Security, Management, Telecommunications, Enterprise Software, Security Clearance, Data Center, Cloud Computing, Networking, Integration, Customer Service, Security Operations..., Threat & Vulnerability..., Weapons Training, Product Development, Start-up Ventures, Foreign Languages, Operational Planning, Counterintelligence, Cloud Security, Opsec, Rapid Prototyping, Concept Design, 3D Modeling, Expert Witness/Subject...
Education
Amazon Web Services 2014 — 2014
AWS Business/Technical Professional Training, Amazon Cloud Services
Georgetown University School of Foreign Service 1993 — 1993
Southeastern Asian Studies
Franklin Pierce College 1989 — 1991
Business Management & Administration
Paul Smith's College 1979 — 1980
Associates in Applied Sciences
Bullard-Havens Technical High School 1971 — 1975
Industrial Electronics
St. James 1964 — 1971
Elementary School
McCoy Enterprises Inc 2005 - Present
Bell Atlantic/ Verizon 1979 - 2002
Verizon 1979 - 2001
Skills
Sales Management, Telecommunications, Negotiation, Customer Service, Sales, Account Management, Coaching, Team Building, Business Development, Team Leadership, Marketing, Customer Satisfaction
Education
Cabrini College 1997 — 1999
Bachelor of Science, Organizational Management
Villanova University 1994 — 1997
Verizon April 2012 - Present
Verizon Business December 2008 - April 2012
Education
Cabrini College
Business Administration & Human Resource Management
Citizens Bank August 2015 - Present
Citizens Bank November 2013 - August 2015
Wells Fargo August 2012 - November 2013
Wachovia Bank/Wells Fargo March 2007 - July 2012
Atlantic Real Estate October 2004 - May 2007
First Colony Savings Corporation July 2003 - May 2007
Verizon April 2000 - April 2005
Westford Financial May 1999 - July 2000
Conti Mortgage 1997 - 1997
Skills
Credit, Banking, Sales, Customer Service, Coaching, Real Estate, Finance, Recruiting, Marketing, Management, Leadership, Microsoft Office, CRM, Financial Analysis, Commercial Banking, Time Management, Portfolio Management, Business Development, Mortgage Banking, Sales Management, Training, Selling, Mortgage Lending, Insurance, Negotiation, Investments, Customer Retention, Loan Origination, Investment Properties, Cross Selling, Accounting, Loans, Underwriting, Refinance
Education
Bucks County Community College 1995 — 1996
Business Administration/Pre
Elizabethtown College
Business Administration
Verizon February 2014 - Present
Verizon Wireless March 2005 - February 2014
Skills
Cellular Communications, Customer Experience, Call Centers, Telecommunications, Mobile Devices, Customer Retention, Broadband, Call Center, 4G, Managed Services, Troubleshooting, Billing Process, Credit Risk, Credit Analysis, Financial Reporting, Data Warehousing, Data Extraction
Education
Strayer University-Pennsylvania 2013 — 2017
Master's degree, Finance, General
Strayer University-Pennsylvania 2007 — 2011
Bachelor's degree, Accounting
Bucks County Community College
Associate of Science (AS), Business Administration and Management, General
Paul's Lawn & Landscaping January 1987 - Present
Verizon August 1981 - July 2009
Skills
Invoicing, Customer Service, Process Improvement, Program Management, Integration
Education
Bucks County Community College
Associates, Business Administration
Drexel University
BA, Telecommunications
Verizon Telecom November 1996 - December 2008
Verizon January 2001 - January 2008
Verizon January 1996 - January 2008
Verizon January 1996 - January 2000
Mentor Inc January 1995 - January 1996
Blue Cross Blue Shield January 1993 - January 1995
Education
Bunker Hill Community College 1995 — 1999
Associates, International Business
Bunker Hill Community College 1993 — 1999
Associate of Science, International Business
AMERICAN BUSINESS ACADEMY
Associate of Science, Bilingual Secretary
NORTHEASTERN UNIVERSITY
Bachelor of Science, Business Management
Verizon Enterprise Solutions October 2007 - Present
Verizon 2006 - 2013
MCI 2002 - 2006
Skills
Program Management, Telecommunications, Vendor Management, Process Improvement, Cross-functional Team..., Project Management, Call Centers, Salesforce.com, Management, Project Planning, Leadership, Team Building, Strategy, Project Coordination, Business Development, Sales Operations, Analysis, Training, Strategic Planning, Business Analysis, CRM, Nonprofits
Education
Butler University
University of Iowa
Verizon February 1997 - Present
Furniture Unlimited June 1996 - January 1997
Payless ShoeSource July 1994 - June 1996
Hechinger September 1982 - June 1994
Education
Holy Family University 2010 — 2011
MBA, Finance
Bucks County Community College
Certificate Program, Information Technology
La Salle University
Bachelor of Arts, Criminal Justice
Verizon December 1983 - March 2015
Education
Lesley College 1996 — 1998
Bachelor of Business Administration (BBA), Business Administration and Management, General
Women's Technical Institute 1992 — 1993
Certificate in Telecommunications, Telecommunications Technology/Technician
Bunker Hill Community College 1984 — 1987
Accounting and Business/Management
Newton North High School 1977 — 1980
Verizon Wireless December 2013 - Present
Verizon Wireless October 2012 - December 2013
Insight Global February 2012 - September 2012
Strategic Micro Systems July 2011 - February 2012
Self-Employed September 2010 - May 2011
Verizon December 2007 - September 2010
Montclair Board of Education December 2006 - June 2007
Skills
Active Directory, Windows 7, XP, Windows Server, VMware, Backup Exec, Wireless Networking, Wireless, Telecommunications, Network Administration, Network Design, Microsoft Exchange, Network Security, Computer Network..., Exchange Server, Microsoft Office, iOS, Windows Vista, Android, Mac OS X, VNC, Blackberry OS, Disaster Recovery, BMC Remedy, LERG, CNAM, System Performance, ALU, Nortel, Ericsson, Motorola, LTE, CDMA, CDMA2000, CDMA 1X, WCDMA, OFDM, OFDMA, AWS, RTT
Education
Caldwell College 2001 — 2004
B.A., Communication Arts
Verizon ConstructionVerizon1990 - 1995
GTE 1982 - 1990
Skills
Microsoft Office, Time Management, PowerPoint, Microsoft Excel, Microsoft Word, Engineering, Research, Telecommunications, AutoCAD, Construction, Curriculum Development, Project Management, SQL, VoIP, Java
Education
Cabrillo College 1995 — 1999
Technical Degree, AutoCad
Westchester High
Verizon Operations ManagerVerizon Enterprise Solutions Group2003 - Present
NextiraOne February 2000 - April 2003
Skills
Telecommunications, Operations Management, Program Management, Project Management, Vendor Management, Incident Management, Analysis and Resolution, VoIP/SIP Operations..., Business Process, Process Improvement, Strategy, Enterprise Software, Account Management, Team Leadership, Call Centers, Data Center, Managed Services, Service Delivery, Cloud Computing, Management, VoIP, Outsourcing, Integration, Unified Communications, Security
Education
Bucks County Community College
Electrical and Electronics Engineering
Veronicas Gift Shop 2011 - 2012
Verizon April 2005 - September 2009
Skills
Bilingual, Multitasker, Fast Learner, Innovative Thinking, Teamwork, Team Oriented, Problem Solving, Team Building, Customer Service, Coaching, Excel, Event Planning, Flexible Working, Hiring, Hospitality, Hosting, Internet, Kronos, Mentoring, Microsoft Office, Windows Server 2008, PowerPoint, Spanish, Team-oriented
Education
Philadelphia Biblical University 2010 — 2011
NA, Social Work
Mercer County Community College
NA, Liberal Arts and Sciences, General Studies and Humanities
Verizon June 2012 - Present
Education
Bunker Hill Community College
A&T Chevrolet Subaru June 2014 - Present
RDS Automotive Group May 2013 - June 2014
Thompson Organization October 2012 - May 2013
Verizon October 2006 - August 2012
Verizon December 1997 - October 2006
Skills
Customer Service, Computer Hardware, Operations Management, Customer Satisfaction, Customer Retention, Sales Prospecting, Vehicle Leasing, Sales Growth, IT Operations, Fiber Optic Technology, Telecommunications, Telecommunication..., Property & Casualty..., Customer Oriented, Vehicles, Sales Operations, CRM, Automotive, Sales, Process Improvement, Selling, Team Building, Sales Management, Cold Calling, Forecasting, Salesforce.com, Account Management, Management, Sales Process, Negotiation, New Business Development, Retail, Profit
Education
Bucks County Community College 1994 — 1996
Business Administration and Management