Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
Frontier Communications June 2010 - Present
Verizon September 2005 - May 2010
Verizon January 2008 - December 2008
Verizon April 2004 - September 2005
Verizon August 2000 - April 2004
Verizon April 1997 - August 2000
GTE November 1995 - April 1997
United States Air Force 1900 - 1904
Skills
Telecommunications, Troubleshooting, Leadership, Databases, Unix, Business Analysis, Requirements Analysis, Computer Network..., Windows, Testing, SQL, Linux, SharePoint, Data Center, Project Management, TCP/IP, Process Improvement, Program Management, Public Speaking, Blogging, Writing, Problem Solving, Workshop Facilitation, Team Facilitation
Education
Concordia University-Wisconsin 1997 — 1999
B.A., Management and Communication, 4.0 gpa
Chaffey College
A.S., Electronics, 3.68 gpa
Imperial Valley Electric June 2015 - Present
Christ Community Church January 2010 - Present
3t Systems April 2008 - May 2015
Verizon February 1997 - April 2007
Skills
Healthcare Information..., Avaya, Cabling, Healthcare, System Administration, Disaster Recovery, Troubleshooting, HIPAA, Help Desk Support, Telecommunications, Process Improvement, LAN-WAN, WAN, VPN, Active Directory, Routers, System Deployment, Switches, Laptops, Project Management, Network Engineering, Antivirus, DHCP, Data Center, Group Policy, Firewalls, Backup Exec, Avaya Technologies, Networking, Unified Communications, Management, Customer Service, Leadership
Education
Pearson VUE 2013 — 2014
Avaya Certified Implementation Specialist (ACIS) certified, Telecommunications Technology/Technician, Pass
Lucent Technologies 2001 — 2001
5ESS Switch Maintenance Course, Telecommunications Technology/Technician, Certification
Central Texas College 1984 — 1987
Telecommunications Engineering
US Army Signal Corp 1984 — 1984
Associate of Arts and Sciences (AAS) equivalent, Telecommunications Technology/Technician
Cabela's October 2014 - Present
Verizon March 2012 - December 2012
US Army May 2009 - May 2011
US Army May 2007 - May 2009
Skills
Army, DoD, Security Clearance, Military, Weapons, Defense, Emergency Management, Military Operations, Force Protection, Tactics, Information Operations, Government, Leadership Development, Employee Relations, Program Management, Team Building, Operations Management, Organizational..., Command, Leadership, Intelligence, Team Leadership
Education
Idaho State University 1979 — 1982
Business
Central Texas College
Verizon July 2012 - September 2013
Whole Foods Market January 2011 - July 2012
The Home Depot January 2010 - July 2011
Skills
Customer Service, Apparel, Food & Beverage, Hardware, Internet, Microsoft Word, Microsoft Office, Microsoft Excel, Social Media, Social Networking, Organization, PowerPoint, Restaurants
Education
Central New Mexico Community College 2010 — 2012
Associate of Business Administration, Business Administration and Management, General, 3.0
Los Lunas High School 2004 — 2008
High School Diploma, Core
Microsoft April 2012 - Present
Tata Consultancy Services February 2010 - March 2012
Verizon May 2008 - May 2009
T-Mobile January 2006 - March 2008
Marubeni America Corporation 1985 - 2005
NTT/VERIO 2000 - 2001
Skills
SharePoint, Vendor Management, Business Analysis, ITIL, Software Project..., IT Service Management, IT Management, Agile Methodologies, Program Management, Telecommunications, Data Center, SDLC, Requirements Analysis, LAN-WAN, Visio, VoIP, C#, Switches, Business Requirements, Integration, Project Management, Security, Management, Cloud Computing
Education
Lake Washington Technical College 2003 — 2004
Cisco CCNP -Switches / Routers, Global / Campus IT Networking
Central Washington University 1978 — 1979
Associate of Arts and Sciences (AAS), Mathematical Statistics and Probability
Coverall Health-Based Cleaning System January 2011 - Present
Kandbremieellc January 2010 - Present
Verizon December 2010 - December 2011
Skills
Entrepreneurship, Childcare, Janitorial, Music Production, Customer Service, Facilities Management, Contract Negotiation, Account Management, Sales Management, Talent Management, New Business Development, Budgets, Producing, Customer Satisfaction, Artist Developement, Talent Scouting, Early Childhood..., Operations Management, Contract Management, Building Maintenance, Sales, Sales Process, Negotiation, Management, Strategic Planning, Team Leadership, Food Safety, Food & Beverage, Studio Recording, Recording, Entertainment, Social Media, Social Media Marketing, Child Development, Accounting, Cleaning, CNAS, Life Coaching, Franchising
Education
Chattahoochee Technical College 2015 — 2016
Associate's Degree, Registered Nursing/Registered Nurse
vatterott college 2013 — 2014
Associate's degree, Arts, Entertainment, and Media Management
Saint Louis Community College-Forest Park 2011 — 2012
Associate's degree, General Studies
Southwestern Illinois College 2008 — 2010
Associate's degree, General Studies
Verizon September 2013 - Present
Independant Contractor February 2012 - September 2013
Talaris Inc January 2012 - September 2012
US Navy September 1997 - December 2011
Skills
Electronics, National Security, Radar, Technical Support, Troubleshooting, Information Assurance, Computer Hardware, Security Clearance, DoD, Military, Navy
Education
ECPI College of Technology 2012 — 2013
Electronic Engineering Technologies, Electronic Engineering, 4.0
Collinsville, IL 1991 — 1995
H.S. Diploma, General
Central Texas College
Computer Engineering
Serenity Day Spa and Salon February 2004 - Present
L'Oréal/Matrix 2006 - 2009
Columbia Greene Questar 2006 - 2006
Verizon 1996 - 2002
Education
SUNY Oswego 2008 — 2009
Graduate Studies toward Master in Ed Vocational Teaching Preparation
Charter Oak State College 1998 — 2000
Bachelor of Science (B.S.), Business/Communications
TEKsystems January 2013 - Present
Vantage Sourcing September 2010 - July 2012
Afni November 2006 - June 2010
Verizon September 1997 - July 2006
GTE/Verizon January 1986 - August 1997
GTE/Verizon February 1980 - December 1985
Skills
Call Center, Receivables Management, Process Improvement, Strategic Planning, Business Analysis, Credit Risk, People Skills, Customer Service, Management, Vendor Management, CRM, BPO, Telecommunications, Finance, Leadership, Program Management, Coaching, Executive Management, Customer Experience, Team Leadership, Contract Negotiation, Budgets, Forecasting, Team Building, Outsourcing, Cross-functional Team..., Customer Satisfaction, Strategy, Workforce Management, Call Centers, Credit, Change Management, Performance Management, Training, Operations Management, Product Management, Sales Operations, Sales, Customer Retention, Account Management, Start-ups, Business Process..., Risk Management, Team Management, Business Planning, Analysis, Business Strategy
Education
Central Michigan University 1975 — 1979
BSBA, Management, Computer Science
International Paper September 2013 - Present
Frontline Performance Consulting Group April 2013 - September 2013
Verizon August 2011 - January 2012
GlaxoSmithKline Pharmaceuticals July 2007 - April 2011
Orange Coast Title Company February 2001 - July 2007
Denny’s Restaurant September 1993 - September 1999
Skills
Sales Operations, Sales, Business Development, Strategy, Sales Management, Management, Marketing, Leadership, Marketing Strategy, Training, Recruiting, Account Management, Active Directory, Cold Calling, Java, Sales Process, Customer Service
Education
Chapman University 2012 — 2012
Courses taken in Master of Education Program, Secondary Education and Teaching
Chapman University 1998 — 2000
Bachelor of Arts, Speech Communications, 3.66
Payscape Advisors July 2014 - Present
Verizon July 2013 - December 2013
Williams Buick GMC September 2012 - June 2013
Costco Wholesale August 2011 - June 2012
Skills
Product Knowledge, Fair Value, Product Marketing, Creative Direction, Wireless, Automobile, Merchandising, Profit, Customer Satisfaction, Automotive, Pricing, Direct Sales, E-commerce, Cold Calling, Online Marketing, Inventory Management, Retail, Market Planning, Retail Sales, Purchasing, Website Development, Web Marketing, Sales, Trade Shows, Social Networking, Marketing, Deal Closure, Product Management, Sales Process
Education
The Art Institute of Charlotte 2009 — 2013
Web Design and Interactive Media IP, Web/Multimedia Management and Webmaster
Central Piedmont Community College 2007 — 2009
Course work in Business Admin
Cablevision September 2015 - Present
Verizon January 2014 - July 2015
US Army July 2011 - December 2013
US Army 2010 - 2011
US Army Corps of Engineers February 2008 - July 2010
US Army December 2006 - February 2008
US Army April 2005 - December 2006
US Army August 2001 - April 2005
Skills
Army, Military Operations, Military Experience, Force Protection, Military, Operational Planning, Top Secret, Leadership, Military Training, Readiness, Exercises, Emergency Management, Human Resources, Government, Personnel Supervision, Management, Organizational..., Training Management, Briefing, Leadership Development, Personnel Management, Training, Counterinsurgency, National Security, Defense, Intelligence, Military Logistics, Security Clearance, Afghanistan
Education
Columbia College 2008 — 2016
Bachelor of Science (BS), Business Administration and Management, General
Central Texas College
Associate of Arts (A.A.), General Studies
iContact January 2009 - Present
Verizon February 2007 - March 2009
Coventry Health Care January 2000 - January 2002
Duke Medical Center January 1995 - January 2000
Skills
Customer Satisfaction, Management, Troubleshooting, Microsoft Office, Analysis, Technical Support, Workforce Management, Call Centers, Process Scheduler, Customer Service, Process Improvement, Scheduling, Salesforce.com, CRM, Work Force Management, Forecast Reporting, Real-Time Reporting, Training, Business Analysis, Leadership, Strategy, Enterprise Software, Software Development, Time Management, Team Building, Team Management, Strategic Planning, Business Development, SaaS, Taske (Real time), Healthcare, Networking, Team Leadership, MS Office, Operations, WFM Tools Experience:...
Education
University of Phoenix 2009 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2009 — 2010
MBA, Business Management
Mount Olive College 2004 — 2008
Bachelors of Arts, Business Management
Cheonggang Academy
Associate Degree, Business Management
Frontier Communications October 2010 - Present
Frontier Communications March 2010 - September 2010
Verizon 1997 - 2010
Skills
Telecommunications, Wireless, Process Improvement, Microsoft Office, Risk Management, Team Leadership, Vendor Management, VoIP, Troubleshooting, Customer Service, Call Centers, Broadband, Telephony
Education
Central Washington University
Bachelors, Accounting, magna cum laude
CenturyLink Business April 2015 - Present
Verizon January 2005 - December 2014
EDS January 1990 - June 2004
Skills
Mobility Solutions, M2M, Application Development, Application Management, SAP R/3, HRIS, ITIL, CMM, Network Management..., Wireless Networking, Sales Management, Salesforce.com, Strategic Advisory, Consultative Selling, Strategic Consulting, Marketing Management, Selling, Strategy, Leadership, Management Consulting, Business Development, Software Development, CRM, Management, VoIP, Telecommunications, Pre-sales, Cloud Computing, Solution Selling, Network Administration, SaaS, Solutions Marketing, Managed Services, Professional Services, Outsourcing, Sales
Education
Southern Methodist University 2001 — 2003
MBA, Business Administration
Chapman University 1987 — 1989
MS, Human Resources Management
Chapman University 1983 — 1987
BS, Electronics Engineering
United States Department of Defense November 2013 - Present
Verizon February 2005 - November 2013
MCI Corporation June 1997 - February 2005
Skills
Troubleshooting, Telecommunications, VoIP, Telephony, Cabling, Switches, IP, Routers, Wireless, Computer Hardware, TCP/IP, Software Installation, Microwave Links, Multiplexers, Fiber Optic Networks
Education
University of La Verne 2010 — 2013
Bachelor of Arts (BA), Accounting
Chaffey College 2003 — 2010
Community College of the US Air Force
Associate of Science (AS), Electronic Systems Technology
Budget Uniform Rental August 2014 - Present
Michael Kors January 2014 - August 2014
Hollister Co. July 2013 - January 2014
Verizon August 2012 - June 2013
AT&T November 2011 - September 2012
Teriyaki and Wok August 2011 - September 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, English, Leadership, Acting, Scene Study, Cold Reading
Education
Central Washington University 2007 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
Timberline High School 2003 — 2007
Alorica January 2015 - Present
Alorica January 2013 - Present
Verizon May 2010 - January 2013
VerizonBusiness 2004 - 2010
MCI (Verizon) 2000 - 2004
MCI (Verizon) 1998 - 2000
Skills
Telecommunications, Call Center, Vendor Management, Managed Services, Program Management, Process Improvement, Customer Experience, VoIP, Cross-functional Team..., Wireless, Solution Selling, Outsourcing, Cloud Computing, Unified Communications, Business Process..., Call Centers, Contact Centers, Customer Satisfaction, CRM, Team Management, Management, Strategy, Training, Team Leadership, Leadership, Analysis, Contract Negotiation, Account Management, Sales Management, Sales, Project Planning, Budgets, Customer Retention, Salesforce.com, Customer Service, Workforce Management, Technical Support, Time Management, Team Building, SaaS
Education
Central Michigan University 1990 — 1994
Bachelor of Science (BS), Psychology
Bishop Borgess 1983 — 1986
Avid Technology Professionals June 2015 - Present
United States Air Force June 2014 - January 2015
USAFR June 2011 - June 2014
ManTech March 2013 - March 2014
PEG Bandwidth, LLC October 2012 - February 2013
Verizon July 2012 - September 2012
Energy Transfer October 2011 - July 2012
United States Air Force August 2007 - May 2011
United States Air Force August 2007 - May 2011
United States Air Force August 2007 - May 2011
Skills
Military Operations, National Security, Criminal Investigations, Criminal Justice, Interrogation, Investigation, Executive Level..., Microsoft Office, Active Directory, Networking, Switches, Routers, Troubleshooting, Military, Testing, Wireless Networking, Wireless, Software Documentation, Command, Training, Program Management, Technical Support, Government, Leadership, Defense, Military Experience, Information Assurance, Air Force, Operational Planning, Management, Security, DoD, Security Clearance, Team Building, Team Leadership, Customer Service, Analysis, Organizational..., Policy
Education
Park University 2008 — 2011
Bachelor of Arts (B.A.), Computer and Information Systems Security/Information Assurance
Community College of the Air Force
Professional Management Certificate, Knowledge Management
Central Texas College
Associate of Science (A.S.), Information Technology
Verizon August 2014 - Present
US Army September 2008 - November 2013
U.S. Army June 2006 - September 2008
U.S. Army September 2005 - June 2006
US Army October 2004 - September 2005
Skills
Military Experience, Active TS/SCI Clearance, Analytical and Research..., Fiscally Responsible, Customer Service..., Self-motivated Team..., Communication and..., Electrical..., CompTIA, Routers, Windows Server, Disaster Recovery, Networking, Security, Software Installation, Cisco Technologies, Information Assurance, VoIP, Servers, Switches
Education
Florida Institute of Technology 2013 — 2015
Bachelor of Science (BS), Computer and Information Systems
Central Texas College 2011 — 2013
Associate of Applied Science, Information Technology, 3.5
Plex Systems, Inc. January 2014 - Present
Verizon November 2012 - January 2014
MPi EDGE May 2011 - May 2012
Education
Northern Michigan University 1981 — 1982
Business, Psy
Central Michigan University
BS, Interpersonal and Public Communications, Business
North Farmington HS
PARTNERS+simons June 2015 - Present
Phoenix Media Corp. August 2014 - June 2015
Promoboxx January 2014 - June 2014
Net Atlantic, Inc. April 2013 - September 2013
SteelFish Media (Insolvent as of July 2012) August 2011 - July 2012
RedCoat Publishing (Parent closed all 4 US operations in July 2011) July 2005 - July 2011
LocatePLUS October 2004 - June 2005
Verizon January 2002 - April 2004
Skills
Lead Generation, B2B, Sales, Business Development, Marketing, Sales Management, Sales Operations, New Business Development, Account Management, Advertising, Selling, Strategic Planning, Direct Sales, Digital Marketing, Social Networking, Strategic Partnerships, Email Marketing, Leadership, Management, Team Leadership, Cold Calling, Training, Customer Retention, Entrepreneurship, Coaching, Salesforce.com, Sales Process, Professional Services, Solution Selling, Inside Sales, Enterprise Software, CRM, Social Media Marketing, Value Propositions, IT Networking & Software, Healthcare Facilitation, Relationship-building..., Consultative Selling..., SaaS, Facebook, Sales Presentations, Online Advertising, Team Management, Online Marketing, Marketing Strategy, Integrated Marketing
Education
Champlain College 1978 — 1980
Associates Degree, Business Management
Burlington High School
Verizon March 1995 - Present
US Army January 1983 - December 1993
National Data Corporation May 1980 - December 1982
Skills
DWDM, Fiber Optics, Telecommunications, SDH, Optical Fiber, Computer Network..., IP, T1, Transmission, Cabling, PDH, VoIP, Telecommunications..., Troubleshooting, Wireless, Testing, Vendor Management, NMS, DS3, Team Leadership, Project Planning, Frame Relay, LAN-WAN, Switches, Routers, Telephony, Submerge Line..., Ciena Common Photonic...
Education
Seattle Central College 1999 — 2000
Seattle Central College 1999 — 2000
Arts and Science
Highline College 1994 — 1996
Highline College 1994 — 1996
Arts and Science
Central Texas College 1992 — 1993
Arts and Science
Tacoma Community College 1990 — 1992
Arts and Science
Verizon June 1998 - June 2008
GTE June 1978 - June 1998
Skills
Telecommunications, Troubleshooting, Team Management, MS Office Suite, A+ Certified, PeopleSoft, Radio, Computer Repair, Electronics Repair
Education
San Bernardino Valley College 2008 — 2011
Information Technology
Chaffey College 1976 — 1978
Electronic Engineering
Fontana High 1974 — 1976
Greater Anaheim SELPA September 2011 - Present
Verizon 1982 - 2010
Skills
Process Improvement, Project Management, Team Building, Management, Strategic Planning, Program Management, Team Leadership, Vendor Management, Sales, Training, Sales Operations, Event Planning
Education
Cerritos College 2011 — 2014
Associate's Degree, Speech-Language Pathology Assistant
University of La Verne 2000 — 2003
Bachelor's Degree, Organizational Management
RE/MAX Connection November 2014 - Present
Remax Power Central July 2012 - Present
Century 21 Alliance June 2006 - July 2012
Verizon August 1973 - May 2002
Skills
Selling, Short Sales, Relocation, Investment Properties, Real Estate Transactions, Foreclosures, Condos, Investors, Residential Homes, Buyers, Investments, Mortgage Lending, Marketing, Negotiation, New Home Sales, Property Management, Listings, Buyer Representation, Sales, First Time Home Buyers, Sellers
Education
University of Pennsylvania 1996 — 1999
MS
Chatham College 1978 — 1981
Bachelor of Arts (B.A.), Political Science and Communications
Westinghouse
Westinghouse
Zukes Property Managed October 2014 - Present
Felix VT Homes at KW Vermont May 2014 - Present
Fesette Realty May 2013 - Present
Vermont Country Properties Sotheby's International Real Estate April 2008 - May 2014
Select Sothebys International Realty June 2011 - June 2013
Remax North Professionals 2005 - 2008
Lightship Telecom February 2004 - July 2005
Verizon February 1993 - November 2003
verizon 1993 - 2003
Skills
Selling, Negotiation, First Time Home Buyers, Buying, Customer Relations, Retail, Research, Residential, Short Sales, Sellers, Customer Service, Realty, Real Estate, New Home Sales, Single Family Homes, Sales Management, Buyer Representation, Home, Investment Properties, Luxury, Team Building, Relocation, Contract Negotiation, Marketing Strategy, Condos, Administration, Property Management, Residential Homes, Listings, Property, Real Estate Transactions, Vacation Homes, Referrals, Real Property, Investors, Townhomes, Seller Representation, Foreclosures, ABR, Listing Homes, Relocation Buyers, Seniors, Council of Residential..., 1031 Exchanges, Waterfront, REO, Commercial Real Estate, e-PRO, International Real..., Leases
Education
Essex High School 1980 — 1984
Champlain College
Ambulatory surgery center February 2014 - Present
Westchester Medical Center 2013 - 2014
St. Paul's school of nursing 2011 - 2012
Verizon 2000 - 2010
Skills
Healthcare, Cpr Certified, ACLS, Pediatrics, Microsoft Office, Public Speaking, Microsoft Word, Research, Microsoft Excel, Teaching, Customer Service, Patient Advocacy, Hospitals, EMR, Outlook, Community Outreach, Nonprofits, Healthcare Management, Healthcare Information..., EHR
Education
Chamberlain College of Nursing 2013 — 2014
St. Paul's school of nursing 2011 — 2012
Associate's degree, Registered Nursing/Registered Nurse
Verizon May 2005 - Present
Jewels by Park Lane 2010 - 2011
Verizon January 2000 - May 2005
Skills
Microsoft Office, Social Media, Telecommunications, Coaching, Team Building, Team Leadership, Leadership, Product Development, Social Networking, Project Management, Microsoft Excel, Management, Training, Leadership Development
Education
Pace University 2005 — 2015
Associate's degree, Computer Systems Networking and Telecommunications
Cerritos College
Long Beach City College
Frontier Communications July 2010 - Present
Verizon April 2010 - July 2010
Verizon October 2009 - April 2010
Verizon June 2008 - October 2009
Verizon January 2008 - June 2008
Cox Communications January 2003 - May 2006
Cox Communications August 2001 - May 2002
AT&T July 2000 - June 2001
United States Marine Corps April 1991 - March 1996
Army National Guard March 1988 - March 1991
Skills
Frame Relay, T1, MPLS, DSL, LAN-WAN, WAN, Network Engineering, ATM networks, Computer Network..., Switches, Cisco Technologies, Routers, Unified Communications, Data Center, Juniper
Education
Charter Oak State College 2001 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Verizon January 2015 - Present
Verizon January 2007 - January 2015
Verizon January 2005 - January 2007
Verizon January 1997 - January 2005
Verizon September 1995 - January 1997
Tropical sportswear International January 1993 - September 1995
Skills
Computer Forensics, Information Security..., Network Security, Information Security, Security, Vulnerability Assessment, Business Continuity, Computer Security, Security Architecture..., IDS, LAN-WAN, Frame Relay, Data Center, Managed Services, CISSP, Databases, Servers, PCI DSS, Disaster Recovery, Application Security, Firewalls, ISO 27001, Security Audits, Network Design, VPN, Network Administration, Network Architecture, Cisco Technologies, Cloud Computing, Networking, IT Management, TCP/IP, Hardware, IPS, WAN, Penetration Testing, Enterprise Software, VoIP, Virtualization, Network Engineering, Switches, System Deployment, Technical Leadership, Telecommunications, Integration, Management, Troubleshooting, Operating Systems
Education
Ashwood University 2010 — 2012
Master of Science (M.S.), Computer Science, 3.5
Central Texas College 1985 — 1986
Management Information Systems, General
Concepteers LLC August 2010 - Present
Stewart Consulting Services, Inc. March 2009 - Present
Information Governance Limited September 2011 - March 2012
NCP engineering, Inc. June 2011 - July 2011
Touchstone Energy Cooperatives September 2010 - October 2010
Colorado Department of Human Services February 2009 - March 2009
ULA - United Launch Alliance - Lockheed Martin & Boeing October 2008 - December 2008
Confidential client June 2008 - October 2008
Xcel Energy March 2008 - June 2008
Verizon February 2006 - February 2008
Skills
Cyber Security, Enterprise Architecture, Performance Engineering, Application Performance..., Security, Integration, Requirements Analysis, SDLC, SOA, Telecommunications, Network Security, Unix, Architecture, Software Development, Linux, Cisco, Automation, C, ITIL, Program Management, Testing, Team Leadership, Operating Systems, C++, Java, VoIP, Cloud Computing, SQL, SQL Server, Databases, Troubleshooting, XML, Analysis, Project Planning, Windows, C#, IT Strategy, Network Design, TCP/IP, Risk Management, Product Development, Wireless, Team Building, Strategic Planning, Business Management, Product Management, Data Center, Programming, Process Improvement, Vendor Management
Education
LaSalle University 1994 — 1996
Masters, Electrical Engineering - 50% complete
Chapman University 1986 — 1990
Bachelor, Electronics Engineering
Verizon January 2011 - February 2011
SuperMedia LLC/Tac WorldWide/Advantage Technical Resourcing April 2009 - May 2010
Verizon Logistics January 1986 - January 2003
GTEL January 1982 - January 1986
Skills
Audio Conferencing, Troubleshooting, Windows, Telecommunications, Office Equipment, Administration, Microsoft Office, Administrative Support
Education
Chaffey College 1974 — 1976
AA, General Education/Secretarial Science
Alta Loma High School 1969 — 1974
Diploma, General
Brandman
Prosser School District January 2006 - Present
Edwards for Congress March 2010 - August 2010
CR Sandidge Wines August 2005 - August 2008
Synsor Corporation 2003 - 2005
Verizon 1998 - 2002
Skills
Public Speaking, Teaching, Writing, Elementary Education, Mathematics, English, Classroom Instruction, Social Studies, Science, Marketing Materials, History, Microsoft Office, Event Management, Administration, Literacy, Editing, Language Arts, ESL, Customer Service, Music, Excel, Word, PowerPoint, Lesson Planning
Education
Whitworth University 2007 — 2009
MEd, Elementary Education
Western Washington University 2003 — 2005
Residency Certification, Elementary Education
Central Washington University 1985 — 1992
BS, Business
Leviton Manufacturing November 2006 - Present
BICSI November 2006 - Present
Communication Planning 2006 - Present
Leviton November 2006 - March 2011
Leviton 2006 - 2010
Verizon January 2002 - July 2004
Skills
Data Center, Cabling, Telecommunications, Product Management, Optical Fiber, Fiber Optics, Structured Cabling, Automation, Solution Selling, Security, Construction, Network Design, Project Planning, VoIP, Sales Engineering, Lighting Control, Management, Electronics, CCTV, Unified Communications, LAN-WAN, Integration, Key Account Management, Power Distribution, Wireless, Network Architecture, Ethernet, Networking, IP, Low Voltage, Managed Services, Hardware, Electricians, Troubleshooting, Direct Sales, Switches, Cisco Technologies, Infrastructure, Team Leadership, Cross-functional Team..., Engineering, Testing, Telephony, Sales, Product Marketing, WAN, Wireless Networking, MS Project, Technical Support, System Design
Education
Chaffey College 1980 — 1985
Business
Comcast Cable January 2014 - Present
Comcast Cable April 2013 - January 2014
Comcast Cable July 2012 - March 2013
Comcast Cable October 2010 - July 2012
Verizon April 2009 - September 2009
WorkflowOne, A Standard Register Company 2007 - February 2009
WorkflowOne, A Standard Register Company May 2006 - 2007
AT&T Wireless October 2003 - January 2006
Skills
Customer Service, Sales, Purchasing, Recruiting, Project Coordination, Training, Leadership, Data Analysis, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Account Management, Customer Satisfaction, Call Center, Call Centers, Program Management, Project Management, Customer Experience, Customer Retention, Team Building
Education
University of Phoenix 2005 — 2007
BSB, Business Management
Central Washington University 1997 — 2003
Business Administration and Management, General
Lexington Law Firm April 2014 - June 2015
TLK Group, LLC June 2013 - March 2014
Advantage Marketing Services February 2011 - April 2011
FreeLife International August 2008 - June 2010
Qwest October 2007 - July 2008
UIT January 2007 - October 2007
Verizon June 1979 - January 2007
Skills
Coaching, Administration, Microsoft, Call Center, Mentoring, Leadership Development, Team Building, Customer Service, Performance Management, Process Improvement, Organizational..., Problem Solving, Public Speaking, Customer Relations, Talent Management, Outlook, Instructional Design, PowerPoint, Call Centers, Curriculum Development, Curriculum Design, Training, Brand Development, Compliance, Commissioning, Classroom, Consultants, Microsoft Word, Creative Writing, Sales Management, Management, Telecommunications, Leadership, Customer Satisfaction, Team Leadership, Quality Assurance, Customer Retention
Education
Cerritos College 1977 — 1978
General Studies
Job Corps 1977 — 1978
Trade School Certification, Office Management and Supervision
Flexstaff Personnel Services October 2013 - Present
Safety Services Company June 2013 - September 2013
Affiliated Building Maintenance October 2011 - April 2013
iSqFt September 2008 - December 2010
On Call Staffing, LLC - Kavo Dental Project October 2006 - September 2008
Verizon September 2003 - August 2006
Skills
Customer Service, New Business Development, Management, Leadership, Account Management, Sales, Team Building, Team Leadership, Microsoft Office, Writing, Telecommunications, CRM, Salesforce.com, Cold Calling, Training, Marketing, Strategic Planning, Business Development, Interviews, Coaching, Public Speaking, Software Construction, Construction Safety, Construction Management, Call Centers, Recruiting, Employee Relations, Networking, Time Management, Onboarding, Sales Management, Salesforce Training
Education
Central Washington University 1980 — 1981
Provisional Teaching Certificate, ECE Education
North Seattle College 1978 — 1980
Associate of Arts and Sciences (A.A.S.), ECE Education, 3.6 GPA
Shorecrest High School 1973 — 1976
Diploma
Verizon April 2010 - August 2013
Goody's Family Clothing June 2006 - January 2009
Department of the Navy, Naval Hospital, Camp Lejeune June 2008 - September 2008
Skills
Customer Service, Retail Sales, Management, Customer Satisfaction, Call Centers, Customer Experience, Sales, Telecommunications, Team Leadership, Microsoft Office, Data Entry, Outlook, Leadership, Time Management, Training, Microsoft Excel, Team Building, Customer Quality, Sports, Athlete Development, Strategic Financial...
Education
Charleston Southern University 2009 — 2014
Bachelor of Science (B.S.), Social Sciences
Jacksonville High School
Verizon July 2013 - Present
Siemens Enterprise Communications May 2011 - May 2013
Cisco Systems May 2010 - May 2011
Siemens Enterprise Communications March 2007 - May 2010
Aon March 2003 - March 2007
Siemens Enterprise Communications March 1996 - March 2003
Ganahl Lumber March 1983 - March 1996
Skills
Genesys, Siemens, Cisco, Project Planning, Project Implementation, Project Coordination, Project Finance, Marketing Strategy, Strategic Planning, Business Analysis, Business Planning, Budgeting, Insurance, Healthcare IT, State Government, Local Government, Special Events, Verizon, AT&T, Financial Analysis, Telecommunications..., Disaster Recovery, Business Continuity..., Contact Centers, Leadership, Managed Services, IT Management, Unified Communications, Telecommunications, Solution Selling, Vendor Management, Data Center, Business Process, Strategy, VoIP, Telephony, IVR, SIP, Budgets, Professional Services, Cloud Computing, Call Centers, Account Management, Management, SaaS
Education
Chapman University 2002 — 2003
N/A, Organizational Leadership
Fullerton College 1982 — 1984
Information Technology
ROUGE Fine Catering October 2014 - Present
Baltimore County Public Schools November 2014 - Present
Waco Independent School District January 2014 - May 2014
Windham School District (Hughes Unit) October 2012 - January 2014
Alief ISD January 2011 - April 2012
College Station ISD August 2010 - January 2011
Verizon, Buried Service Wire Locator September 2008 - January 2009
Verizon March 2007 - September 2008
Martin Right-Of-Way September 2006 - December 2006
Junek's Grocery July 2000 - January 2002
Skills
Alternative Teaching..., Commercial Pilot Single...
Education
Texas Teachers ACP
Alternative Teacher Certification
Central Texas College
Associate of Arts and Sciences (A.A.S.), Aeronautics/Aviation/Aerospace Science and Technology, General
Tarleton State University
Bachelor of Applied Science (B.A.Sc.), Airline/Commercial/Professional Pilot and Flight Crew
A&M Consolidated, College Station, TXHigh School
High School Diploma
Berkshire Hathaway HomeServices California Realty February 2014 - Present
Empire Estates Escrow April 2010 - March 2015
Prudential California Realty October 2013 - February 2014
Verizon August 2008 - February 2010
Fairwinds Escrow January 2003 - October 2007
California Empire Mortgage June 1995 - September 2000
Skills
Short Sales, Accounts Receivable, Microsoft Office, Excel, Outlook, Word, Data Entry, Escrow, PowerPoint, Customer Service, Administrative..., Investors, REO, Foreclosures, Microsoft Word, First Time Home Buyers, Sellers, Mortgage Lending, Investment Properties, Loans, Residential Homes, FHA, Buyers, Refinance, Leases, Real Estate Transactions, Single Family Homes, Title Insurance, Condos, Relocation, Microsoft Excel
Education
Allied Real Estate School 2012 — 2013
Real Estate Sales License, Real Estate
Chaffey College 1998 — 2000
A.A.
Verizon July 2014 - Present
Skills
Social Media, Customer Service, Marketing, Management, Microsoft Excel, Marketing Strategy, Sales, Leadership, Strategic Planning, Microsoft Office, Public Speaking, Social Media Marketing, Microsoft Word, Teamwork, Customer Satisfaction, Training, Team Leadership, Event Planning, Inventory Management, Retail, Social Networking, Time Management, Windows, PowerPoint, Analysis, Strategy
Education
Central Piedmont Community College 2010 — 2011
UNC Charlotte 2009 — 2010
KGVAR January 2014 - Present
Realty Executives Kingman September 2008 - Present
Verizon March 1980 - December 2004
Skills
Referrals, Short Sales, Relocation, Foreclosures, Sellers, REO, First Time Home Buyers, Investors, Investment Properties, Real Estate, Real Estate Transactions, Luxury, Listings, New Home Sales, Single Family Homes, Residential Homes, Condos, SFR, ABR, Selling, Buyers, Vacation Homes, Property, Real Property, Townhomes, New Homes, e-PRO, Council of Residential..., Property Management, Waterfront, Resellers, 1031 Exchanges, Move Up Buyers, Buyer Representation, Commercial Real Estate, HUD, Rentals
Education
Chaffey College 1984 — 1987
Business
Various 2010 - Present
Verizon Business January 2006 - February 2010
Toastmasters International 2002 - 2006
Verizon 2003 - 2005
Verizon (GTE CC Strategic Markets) 2000 - 2003
Verizon (GTE Retail Markets-Irving, TX) 1997 - 2000
Skills
Process Improvement, Cost, Productivity Improvement, Financial Forecasting, Metrics, Financial Analysis, Business Analysis, Cross-functional Team..., Six Sigma, Telecommunications, SAP, Compliance, Forecasting, Budgets, Management, Mergers & Acquisitions, Financial Modeling, Product Management, Risk Management, Business Intelligence, Strategy, Finance, ERP, Analytics, Internal Controls, Team Leadership, Strategic Planning, Leadership, Analysis, Vendor Management, Integration, Sarbanes-Oxley Act, Financial Reporting, Contract Negotiation, CRM, Variance Analysis, Strategic Financial..., Operations Management, Cash Flow, Governance, PeopleSoft, Due Diligence, Executive Management
Education
George Mason University - School of Management
MBA, Finance
Central State University
bachelor of Arts Economics, Bachelor of Science Finance, 3.8
Self-Employed Sales ConsultantThe Hertrich GroupJuly 2014 - January 2015
Tao August 2007 - December 2012
Ameriprise Financial Services, Inc. March 2012 - 2012
Clearwire/Clear April 2010 - September 2010
24 Hour Fitness December 2002 - February 2008
Verizon April 2000 - May 2003
US Navy June 1995 - February 2000
Skills
Sales, Insurance, New Business Development, Business Strategy, Customer Service, Information Technology, Technical Support, Training, Marketing Strategy, Public Relations
Education
Chesapeake College
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Chesapeake College
Associate of Arts and Sciences (A.A.S.)
Victor Elementary School District February 2014 - Present
Verizon January 1998 - March 2014
United States Postal Service July 1995 - January 1998
GATX September 1987 - July 1995
Skills
Microsoft Office, Public Speaking, Customer Service, PowerPoint, Training, Creative Writing, Data Entry, Marketing
Education
University of Phoenix 2008 — 2014
Associate of Arts (AA), General Studies, 3.60 GPA
Chaffey College 1983 — 1985
T-Mobile May 2014 - Present
Amazon February 2011 - May 2014
Microsoft January 2008 - April 2010
Microsoft August 2006 - July 2007
Microsoft February 2005 - February 2006
Verizon November 2003 - September 2004
Uptown Transit June 1999 - September 2003
Skills
Marketing Communications, Market Research, Product Marketing, Marketing Strategy, Product Management, Event Management, Account Management, Merchandising, Marketing, Cross-functional Team..., Product Launch, Program Management, E-commerce, Online Advertising, Digital Communication, B2B, Demand Generation, Visual Merchandising, Online Communications, SEO, Strategy, Forecasting, Digital Marketing, Management, Competitive Analysis, Sales, Online Marketing, Online Marketing..., Direct Marketing, Email Marketing, Mass Email Marketing, Mobile Strategy, Multi-channel Marketing, Mobile Advertising, Multi-channel Campaign..., Customer Acquisition..., Creative Strategy
Education
Central Washington University
Bachelors, B.S. - Marketing Management
Seattle Central College
Non-Degree Program, Web Desgin and Development
University of Michigan Business School
Bachelor of Science (BS), Marketing
Verizon September 2014 - Present
ConocoPhillips November 2011 - August 2014
Williams & Williams June 2009 - August 2010
The Coral Company March 2008 - June 2009
Hines November 2005 - January 2008
Forest City Enterprises April 2000 - November 2005
Skills
General Ledger, Accounts Payable, Accounting, Cash Management, Financial Reporting, Budgets, CPA, QuickBooks, Financial Statements, Account Reconciliation, Auditing, Accounts Receivable, Due Diligence, Finance, Financial Accounting, Financial Analysis, Forecasting, Internal Controls, Management, Microsoft Excel, Microsoft Office, Payroll, Tax, Variance Analysis
Education
Indiana Wesleyan University 2005 — 2007
MBA, Accounting
Central State University 1987 — 1993
BS, Accounting
Booker T. Washington High School
Booker T. Washington High School
Booker T. Washington High School
Salix Pharmaceuticals July 2005 - April 2015
Mylan Bertek Pharmaceuticals 2001 - 2005
Verizon 1998 - 2000
Skills
Pharmaceutical Sales, Pharmaceutical Industry, Managed Care, Sales Effectiveness, Gastroenterology, Product Launch, Urology, Sales Operations, Forecasting, Cross-functional Team..., Neurology, Hospital Sales, Endocrinology, Sales, Strategic Planning, Leadership, Management, Corporate Governance, Biotechnology, Oncology, Public Diplomacy
Education
Charleston Southern University 1996 — 2000
BS, Mathematics
Pierce Public Affairs, LLC January 2008 - Present
Bi-State Primary Care Association 2006 - Present
State Council on the Arts November 2011 - October 2014
Bellwether Credit Union September 2009 - October 2014
NH SBDC 2005 - October 2014
Sheehan Phinney Capitol Group January 2008 - July 2014
The Rotary Club of Bow, NH September 1987 - June 2014
McAuliffe-Shepard Discovery Center 2004 - 2013
Touch The Future, Inc 2006 - 2010
Verizon April 1975 - July 2007
Skills
Public Relations, Government Affairs, Strategic Planning, Public Speaking, Non-profit..., Non-profit Development, Non-profit..., Fundraising, Management, Public Policy, Government, Entrepreneurship, Leadership, Budgets, Business Strategy, Program Management, Nonprofits, Policy, Management Consulting, Non-profits, Community Development, Small Business, Community Outreach, Grant Writing
Education
LNH '99 1998 — 1999
Champlain College 1980 — 1982
Computer Science
Verizon June 2011 - Present
Verizon 2011 - Present
Verizon 2011 - 2013
Verizon Telecom December 2003 - May 2011
Skills
Telecommunications, Fiber Optics, Sales & Marketing, Splicing, Labor Relations, Coaching & Development, Team Leadership, Performance Improvement, Software Installation, T1, Networking, Team Building, Management, Fusion Splicing, Customer Satisfaction, Customer Retention, Telephony, VoIP, Ethernet, Sales, Program Management, Cross-functional Team..., Call Centers, Project Management, Sales Management, Product Marketing
Education
St. Joseph's University 2012 — 2014
Master's degree, Organizational Development & Leadership
Chestnut Hill College 2001 — 2004
Bachelor of Science (B.S.), Business/Corporate Communications
Deer Valley Unified School District September 2003 - Present
Endless Wakes Youth Wakeboard Camp April 2007 - August 2008
Verizon February 2000 - November 2002
City of Lynnwood April 1999 - February 2000
Skills
Social Media, Teaching, Lesson Planning, Staff Development, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Coordinating Events, Event Planning, Cpr Certified, Social Networking, Fundraising, Differentiated..., Tutoring, Team Leadership, Innovation, Collaborative Leadership, Building Relationships, Professional..., Presentation Development, Presentations, SEO, Online Research, Competitive, Highly motivated..., Active Learning, Critical Thinking, Special Events..., Volunteer Management, Entrepreneurship, Sponsorship Relations, Curriculum Development, Website Creation, Consultative Approach, Staff Supervision, Client Rapport, Data Analysis, Team-oriented, Community Outreach, Forums
Education
Everett Community College 1993 — 1995
Associate's degree, General Studies
Central Washington University 1995 — 1997
Leisure Services, Parks, Recreation and Leisure Facilities Management
Rio Salado College 2003 — 2005
Post-Bac Secondary Education, Physical Education and Health
FairPoint Communications August 2010 - Present
FairPoint Communications January 2008 - September 2010
Verizon January 2006 - January 2008
Verizon January 1997 - January 2006
BELL ATLANTIC January 1994 - January 1997
NYNEX January 1991 - January 1994
Skills
Telecommunications, Call Centers, Telephony, Managed Services, Troubleshooting, Vendor Management, Computer Network..., Training Delivery, Team Management, Team Building, Management, Customer Service, Customer Satisfaction, Operations Management, Process Improvement, Business Process, Project Planning, Strategic Planning, Corporate Communications, Team Leadership, Leadership, Networking, Training, Disaster Recovery, VoIP, Testing, Technical Support, Human Resources, Customer Experience, Coaching
Education
Champlain College 2012 — 2015
Master of Business Administration (MBA), Concentration in Information Technology, 3.975
Champlain College 2008 — 2012
Bachelor of Science (B.S.), Business Management, 3.819
CROSSMARK March 2009 - April 2010
Various Companies October 2008 - March 2009
Verizon December 2000 - February 2008
GTE TELOPS December 1995 - December 2000
Early Career September 1978 - October 1991
Baptist Regional Medical Center January 1978 - January 1986
Skills
Books, Blogging, Social Networking, Time Management, Creative Writing, Proofreading, Research, Accounting, Editing, Publishing, Account Reconciliation, Newsletters, Analysis, Storytelling, Auditing, Freelance Writing, Marketing Communications, Microsoft Office, Published Author, Teaching, Public Relations, Public Speaking, Microsoft Word, Social Media, Marketing, Publicity, Social Media Marketing, Copy Editing, Press Releases, Facebook, Human Resources, Web Content, Graphic Design, Advertising, Customer Service, PowerPoint, Writing, Editorial, Photography, Microsoft Excel, Copywriting, Content Management
Education
Cheonggang Academy
Masters, Business Administration
Indiana Wesleyan University
Bachelor, Science Business Administration
Lexus of Seattle January 2012 - Present
Barrier Motors April 2007 - July 2011
Verizon Communications April 2004 - October 2007
Verizon January 1998 - April 2004
Skills
Sales Process, Cross-functional Team..., Sales Management, Call Centers, Coaching, Microsoft Office, Program Management, Microsoft Excel, Team Management, Customer Satisfaction, Automotive
Education
Central Washington University 1985 — 1987
Music Education, Communications
FairPoint Communications 2008 - Present
Verizon 2006 - 2008
Verizon 2005 - 2006
Verizon 2004 - 2005
Skills
Call Center, Telecommunications, Customer Service, Team Building, Microsoft Excel, Sales, Microsoft Office, Call Centers, Social Media, Customer Satisfaction, PowerPoint, Leadership, Sales Management, Business Analysis, Process Improvement, Outlook, Team Leadership, Training, Windows, Cross-functional Team..., Account Management, Management, Project Planning, Microsoft Word, Project Management
Education
Champlain College 2009 — 2014
MBA, Business Administration
University of Vermont 1989 — 1994
Bachelors, Psychology, Art
Hazelwood Neighborhood Association January 2015 - Present
Portland Community Equality Act March 2015 - Present
Verizon October 2013 - August 2015
西部清洁能源有限公司-WEST,Clean Energy, LLC March 2011 - January 2014
DAC Corp April 2013 - October 2013
U.S. Department of Interior- F&WS/Division of Diversity and Civil Rights February 2012 - March 2013
Washington State DOC August 2008 - April 2010
LightPoint Communications November 1998 - October 2003
GST International- Japan August 1997 - July 1998
GST Government Systems March 1995 - August 1997
Skills
Servant Leadership, Hawaii, Organizational..., Organizational..., Organizational..., General Management, International Sales, Sales Management, Business Development, Asia Pacific, Team Leadership, Data Center Architecture, Telecommunications, Account Management, Team Management, Contract Management, Contract Negotiation, Government Contracting, Business Communications, Management, Project Management, Program Management, Data Center, Public Speaking, Employee Relations, Public Policy, Analysis, Proposal Writing, Human Resources, Coaching, Strategy, Government, Product Management, Leadership Development, Sales, Project Planning, Security, Training, System Administration, Nonprofits, Strategic Partnerships, Marketing, Operations Management, Team Building, Leadership, Strategic Planning, Entrepreneurship, Policy, Enterprise Software, Networking
Education
Keiser University Graduate School 2013 — 2014
Candidate Doctor of Business Administration (D.B.A.),, Global Business, current GPA 4.0
Marylhurst University School of Graduate Studies 2010 — 2012
Master of Arts (M.A.), Organizational Communications, GPA 3.56
Marylhurst University 2006 — 2009
BA, Interdisciplinary Studies (Forensic Psychology) w/cert. in Conflict Resolution & Mediation, GPA 3.67
Chaminade University of Honolulu 1983 — 1986
Political Science
Kemper Military College 1981 — 1983
Aviation HS 1977 — 1981
Diploma, Airframe Mechanics and Aircraft Maintenance Technology/Technician
Concordia University-Portland 2015 — 2017
Doctor of Philosophy (PhD), Transformational Leadership
James I. Harlan, Attorney at Law, PLLC January 2001 - Present
Allegiance Telecom, Inc. November 2003 - December 2004
T-Speed Broadband Communications, Inc February 2003 - December 2004
Diamondback International, Inc. January 1999 - December 2001
MCI and MCIWorldCom 1994 - 2001
MCI WorldCom, Inc. July 1994 - December 2000
VERIZON January 1999 - December 1999
Montgomery Ward & Co., Inc. January 1978 - December 1980
General Growth Properties, Inc., January 1976 - December 1978
Iowa Department of Agriculture, June 1974 - December 1976
Education
Drake University 1972 — 1974
JD, Law
Chapman University 1970 — 1971
BA, Cum Laude, accounting and economics
Chapman University 1969 — 1971
MA, economics, education, and history
Colorado State University 1966 — 1969
political science
West Anchorage High School 1961 — 1965
Sprint November 2011 - Present
Verizon December 2010 - October 2011
Radio Shack March 2005 - December 2010
Target February 2002 - March 2005
Skills
Interviews, Team Building, Coaching, Sales, Customer Service, Account Management, Cold Calling, Leadership, Recruiting, Customer Satisfaction, Sales Operations, Time Management, Training
Education
Cerritos College 1992 — 2007
Business Management
Dale Carnegie 2005 — 2006
Business Management
Adventure Realty August 2014 - Present
SEI Real Estate Professionals October 2011 - Present
Cedar Ridge Real Esate August 2010 - October 2011
Monument Properties AZ August 2009 - August 2010
Big Land & Homes September 2005 - May 2009
Verizon 1981 - 2005
Skills
Investment Properties, Contract Negotiation, Sellers, Residential Homes, Real Estate, Property, Real Estate Transactions, Property Management, Buyers, New Home Sales, Single Family Homes, Investors, Short Sales, Foreclosures, Buyer Representation
Education
Northland Pioneer College Show low Az 2005 — 2005
Real Estate, A
Chaffey College 1977 — 1979
Business Management
Mt. San Antonio College 1977 — 1979
Business Management
Sawyer Business College 1977 — 1978
Certificate NCR Bookeeper, Business Administration, Management and Operations, A
Verizon Information Services Data Center Operations -WestVerizonJanuary 1979 - June 2012
Verizon Communications 1994 - June 2011
Verizon 1985 - 1994
Skills
Data Center, Unix, Servers, Network Administration, Operating Systems, Hardware, Networking, HP-UX, AIX, Cloud Computing, Disaster Recovery, Virtualization, ITIL, Telecommunications, Security, Cisco Technologies, Storage, VoIP, IT Strategy, IT Service Management, IT Operations, Integration, Troubleshooting, HP, System Deployment, IT Management, Managed Services, IBM AIX
Education
University of Phoenix 1992 — 1994
BSBA, Business Administration
Cerritos College 1987 — 1990
AS, Economics
Verizon 2004 - Present
Telvista Inc. January 2004 - November 2004
Texas A&M University August 2002 - December 2003
Skills
Digital Forensics, Risk Management, Cyber & Network Security, Data Privacy & Security..., Evidence-based..., Vulnerability Assessment, Analysis & Reporting, Policy & Procedure..., Security Environment..., ISO 27001, Information Assurance..., Data Hiding Techniques, Network Administration, Systems Administration, Data Recovery, Troubleshooting, Staff Training &..., Windows, Linux, Python, MS Office, Wireshark, Maltego, Adobe Lightroom, Adobe Photoshop, Adobe Reader, Forensic Toolkit, Encase, Kali Linux, Pro Discover, Microsoft Office, System Administration, Databases
Education
Champlain College
Masters of Science, Digital Forensics Science, 3.9
Champlain College
Computer Forensics & Digital Investigations Certificate, 4.0
Texas A&M University
Bachelor of Arts (BA), Psychology
Sr. Marketing Consultant 2010 - Present
Verizon 2011 - 2014
Metro PCS, 7-Eleven, Spanish Schoolhouse, and more 2010 - 2014
Epsilon 2008 - 2010
Moroch / iNSPIRE! 2006 - 2008
Accentmarketing 2005 - 2006
Ornelas & Associates 2003 - 2005
Orci 2000 - 2003
Castells & Associates 1998 - 2000
Skills
Business Development, Organic Revenue Growth, Full P&L..., Team Development, Integrated Programs, Multi-channel Marketing, Multicultural Marketing, Acquisition and..., Shopper Marketing, Consumer Research, Brand Analysis and..., Campaign Development..., Performance Analysis, Contract Negotiations, Digital Marketing, Social Media Marketing, Fully Bilingual –..., Management, Multilingual, Integrated Marketing, Competitive Analysis, Advertising, Brand Development, Strategy, Marketing, Promotions, New Business Development, Customer Insight, Social Media, Business Strategy, Marketing Strategy, Brand Management, Marketing Communications, Mobile Marketing, Interactive Marketing, Digital Strategy, Online Advertising, Market Analysis, Field Marketing, Product Marketing, Brand Awareness, Online Marketing, Interactive Advertising, Marketing Management, Segmentation, Marketing Research, Contract Negotiation, Direct Marketing, SEM, P&L Management
Education
University of California, Los Angeles 1996 — 1997
Agency Public Relations
Chartered Institute of Marketing 1995 — 1995
Advanced Certificate, Marketing Communications
London Chamber Of Commerce 1995 — 1995
Third Level Diploma, Marketing
C.V.N.P 1992 — 1995
Bachelor, Marketing, Advertising, Public Relations
Ericsson October 2014 - Present
Verizon January 2010 - July 2014
Verizon August 2004 - January 2010
imc2 1999 - 2003
Point Park University 1995 - 1997
Skills
Learning & Development..., Creative Solutions, Innovation Development, Training, Project Management, Management, Cross-functional Team..., Strategic Planning, Business Analysis, Process Improvement, Vendor Management, Analysis, Telecommunications, Team Building, Program Management, Strategy, IT Strategy, Team Leadership, Product Management, Business Intelligence, Business Process..., Competitive Analysis, Financial Analysis, Outsourcing, Business Strategy
Education
Southern Methodist University - Cox School of Business
Master of Business Administration (MBA), Accounting and Finance
The Chinese University of Hong Kong
Management in Chinese Contexts
University of Pittsburgh
Master of Science (M.S.), Computer and Information Sciences, General
Chatham University
Bachelor of Arts (BA), Accounting
ESD
Verizon Wireless May 2014 - Present
Verizon June 2012 - Present
Verizon Wireless July 2008 - May 2012
Verizon Wireless July 2008 - May 2012
Skills
Direct Sales, M2M, Quotas, Wireless, Telecommunications, New Business Development, Contract Negotiation, Long Distance, Solution Selling, 4G, Cold Calling, Customer Service, Sales Process, Sales Operations, Customer Retention, CRM, Sales Management, Selling, Salesforce.com, Sales
Education
Central Texas College 1996 — 2000
Business, Criminal Justice
Good's ATA December 2014 - Present
Vantage Radiology June 2013 - Present
Vantage Radiology December 2012 - June 2013
Valley Radiologists, Inc. P.S. April 2011 - August 2012
Verizon January 2007 - January 2009
Verizon Business 2007 - 2009
Home healthcare of Washington 1993 - 1996
Home healthcare of Washington 1993 - 1996
Home healthcare of Washington 1993 - 1996
Home healthcare of Washington 1993 - 1996
Skills
Office Organizing, Workflow Management, Customer Service, Leadership, Outlook, Software Documentation, Microsoft Office, Microsoft Word, Healthcare, Management, Telecommunications, Microsoft Excel, PowerPoint, Data Analysis, Process Improvement, Team Building, Call Center, HIPAA, Team Leadership, Training, Ballet, Strategic Planning, Call Centers, Troubleshooting, Project Planning, Customer Satisfaction, Inventory Management, Administrative..., Time Management, Teamwork, Social Media, Vendor Management, Hospitals, Administrative..., Public Speaking
Education
Central Washington University 1988 — 1992
4 years coursework, Exercise Physiology
Cascade High School
Cascade High School
Cascade High School
Central Washington University
Harris Computer Systems June 2015 - Present
Optum August 2013 - June 2015
Air Force Academy Athletic Corporation August 2013 - March 2015
In a job search, willing and able to relocate December 2012 - August 2013
Verizon April 2012 - November 2012
GBGM/Haiti Response Plan May 2011 - November 2011
Fort Carson Support Services February 2007 - April 2011
Comcast (fka Adelphia Cable Communications) August 2005 - September 2006
Comcast (fka Adelphia Cable Communications) August 2003 - August 2005
Skills
Financial Analysis, Budgeting, Forecasting, Variance Analysis, Corporate Finance, Financial Accounting, Accounts Payable, Accounting, Accounts Receivable, Payroll, Microsoft Office, Microsoft Access, Strategic Planning, Budgets, Microsoft Excel, Customer Service, Auditing, Financial Modeling, Management, Finance, Cash Management, Analysis, Account Reconciliation, Cash Flow, Project Management, Financial Statements, QuickBooks, Process Improvement, Financial Reporting, General Ledger, Invoicing, Internal Controls, Strategic Financial..., Business Planning, Business Analysis, Access, Financial Forecasting
Education
University of Colorado Colorado Springs 2001 — 2003
M.B.A., Finance
Charter Oak State College
BS, Accounting
Verizon June 2012 - May 2015
Verizon June 2011 - June 2012
VZ Business December 2002 - June 2011
Skills
Telecommunications, Quality Center, Requirements Analysis, SDLC, QTP
Education
Colorado Technical University 2010 — 2011
Master of Business Administration (MBA)
Colorado Technical University 1999 — 2001
Masters, Information Technology
Chapman University 1995 — 1997
Bachelors, Computer Science, Information Systems
Verizon January 2014 - Present
Verizon Enterprise Solutions January 2014 - Present
Verizon Wireless January 2008 - December 2013
Verizon Wireless January 2006 - December 2007
Skills
Telecommunications, Mobile Devices, Product Management, Solution Selling, Strategic Partnerships, Wireless, Direct Sales, Mobile Technology, Cross-functional Team..., Product Marketing, M2M, Unified Communications, Cloud Computing, VoIP, Program Management, SaaS, Managed Services, Business Development, Sales Operations, Enterprise Software, LTE, Vendor Management, Go-to-market Strategy, Account Management, IP, Strategy
Education
Central Michigan University 1999 — 2001
Masters, Administration
Park University 1996 — 1999
B.S., Accounting and Management
HRchitect November 2013 - Present
FreedomVoice July 2012 - July 2014
OfficeMax October 2006 - June 2013
OfficeMax February 2006 - October 2006
Verizon Enterprise Solutions November 2003 - November 2005
Fujitsu Network Communications February 2001 - September 2002
Verizon January 2000 - February 2001
Verizon October 1997 - January 2000
Johnson & Johnson February 1990 - October 1997
Skills
Solution Selling, Direct Sales, Cold Calling, Sales Process, B2B, Account Management, Business Development, Sales, Sales Management, Salesforce.com, Sales Presentations, Enterprise Software, New Business Development, Leadership, Selling, Networking, Sales Operations, Strategy, Human Resources, VoIP, Talent Acquisition, Key Account Management, Customer Retention
Education
Charter Oak State College 1999 — 2000
Bachelor of Science (B.S.), Business Administration and Management, General
Texas A&M University-Commerce 1983 — 1986
Denison High
Verizon SplicerVerizonMarch 1993 - July 2001
Education
Central Washington University 1972 — 1977
BA Ed, Health, Industrial Tech, P.E.
None 2008 - Present
Verizon July 1977 - July 2008
Education
Cerritos College 1975 — 1977
AA, Electronics
Robert Wood Johnson University Hospital July 2014 - Present
Verizon November 2007 - May 2013
Skills
Telecommunications, Business Analysis, Integration, SDLC, Enterprise Architecture, Solution Architecture, ITIL, PMP, Program Management, Requirements Analysis, Healthcare, Leadership, Management, Project Management, Training, Team Building, PowerPoint, Microsoft Excel, Healthcare Management, HIPAA, Team Leadership
Education
Chamberlain College of Nursing 2015 — 2016
RN to BSN Nursing Program, Registered Nursing/Registered Nurse
St. Paul's School of Nursing-Staten Island 2013 — 2015
Associate of Science (ADN), Registered Nursing/Registered Nurse
Frontier Communications January 2010 - Present
Verizon July 2009 - January 2010
Verizon November 2005 - June 2009
US Army December 1991 - December 2001
Skills
Call Centers, Cross-functional Team..., Process Improvement, Customer Satisfaction, Training, Leadership, Program Management, Vendor Management, Strategy, Customer Service, Management, Microsoft Excel, Sales Operations, Analysis, Human Resources, Telecommunications, Business Analysis, Sales Process, Sales, Product Management, Negotiation, Project Management, CRM, Data Analysis, Performance Management
Education
Indiana Wesleyan University 2008 — 2010
MBA, Business Administration and Management
Mills College 1997 — 2000
B.A., Political, Legal and Economic Analysis
Chabot College 1995 — 1997
Associate of Arts, Liberal Arts
Verizon Business Proposal ManagerVerizon Business2004 - 2009
Verizon 2004 - 2007
Group Health Cooperative 1991 - 1997
Education
Keller Graduate School of Management of DeVry University 2004 — 2007
Master, Network and Communications Management
Central Washington University 1990 — 1994
B.S., Business Administration
Level 3 Communications April 2014 - Present
Echostar / Dish May 2011 - March 2014
Dish Network March 2009 - May 2012
Verizon Telecommunications 2006 - March 2009
Verizon 2004 - 2008
MCI 1993 - 2006
Skills
Telecommunications, Call Centers, Customer Service, Management, Program Management, Marketing, Cross-functional Team..., CRM, Managed Services, Marketing Management, Project Management, Business Development, Strategy, Account Management, Time Management, Customer Experience, Team Leadership, Process Improvement, Solution Selling, Change Management, Business Analysis, Customer Satisfaction, Product Management, Vendor Management
Education
Cerritos College 1970 — 1972
Teltech Systems Inc January 2009 - January 2013
TelTech Corporation January 2006 - January 2013
Teltech Corporate January 2006 - January 2013
Verizon 1997 - 2004
Skills
MPLS, VoIP, Provisioning, SIP, Telecommunications, T1, Mobile Devices, ISDN, Telephony, Telecommunications..., Frame Relay, Network Design, Telecommunications..., ATM networks, Ethernet, LAN-WAN, Security, TCP/IP, Penetration Testing, Troubleshooting, Linux, Asterisk, Wireless Networking, Network Security, Wireless, Fraud, Hacking, Electronic Toll..., Teleconferencing, Cisco Technologies, Organized Crime, Nuclear Weapons, Online Fraud, Transnational Crime, Telephone Manner, Lawful Interception, Countermeasures
Education
Chaffey College 2006 — 2007
none, Computer Science
DJD Income Tax Service January 1992 - Present
DJD Income Tax Service 1992 - 2010
Verizon November 1970 - September 1999
Skills
Income Tax Professional, Tax, Accounting, Microsoft Excel, Customer Service, Microsoft Office, Payroll, QuickBooks, Accounts Receivable, Accounts Payable, Access, Administration, Outlook, Data Entry, Analysis, Bookkeeping
Education
Central Piedmont Community College
Verizon March 2009 - Present
Verizon August 2007 - January 2009
Verizon 2006 - 2007
WorldCom 2004 - 2006
WorldCom 2002 - 2004
WorldCom 2000 - 2002
MCI 1998 - 2000
MCI 1997 - 1998
MCI 1994 - 1997
MCI 1990 - 1994
Skills
Marketing Communications, Product Management, Sales Process, CRM, Channel, Selling, B2B, Sales Operations, Management, Solution Selling, Integrated Marketing, Training, Strategy, Sales Management, Contract Negotiation, Cloud Computing, Program Management, Customer Retention, Multi-channel Marketing, Sales, Managed Services, New Business Development, VoIP, Direct Sales, Telecommunications, Marketing
Education
Champlain College
Marketing
Verizon November 2013 - Present
Verizon November 2005 - November 2013
Verizon March 2002 - November 2005
Verizon August 2000 - March 2002
Electronic Data Systems August 1999 - August 2000
Electronic Data Systems November 1996 - August 1999
Electronic Data Systems January 1994 - November 1996
Electronic Data Systems May 1991 - January 1994
Electronic Data Systems February 1985 - May 1991
Central Telephone Company May 1979 - February 1985
Skills
WAN, Network Design, MPLS, Cisco Technologies, IP, Data Center, BGP, TCP/IP, OSPF, Unified Communications, Routers
Education
Central Texas College
Computer Science
Verizon August 1999 - Present
Charleston Metro Chamber of Commerce June 1998 - August 1998
Skills
Telecommunications, VoIP, Network Engineering, Network Design, Vendor Management, Ethernet, Fiber Optics, Transmission, IP, Broadband, Optical Fiber, Cellular Communications, Wireless, MPLS, Managed Services, Computer Network..., DSL, T1, DWDM, Wireless Networking, Integration, SS7, Troubleshooting, ATM networks, Networking, Telephony, Routers, SIP, Switches, CDMA, Mobile Devices, Call Centers, Product Management, LTE, Cabling, GSM, Routing, Unified Communications, LAN-WAN, Frame Relay, Network Architecture, WAN, Data Center, Cisco Technologies, Process Improvement, System Deployment, SDH
Education
Charleston Southern University 1995 — 1999
MA, Political Science, Spanish, Economics
Crowfield Plantation Homeowners Association April 2011 - Present
Client 2014 - 2014
Crowfield Homeowners Association 2011 - April 2013
JK Harris 2009 - 2011
JK Harris 2009 - 2011
JK Harris 2009 - 2011
Dinar Trade 2005 - 2010
Briggs Industries January 2005 - April 2008
Verizon November 2004 - November 2005
Bridgestone Investment Group June 1999 - November 2004
Skills
Customer Service, Logistics, Process Improvement, Microsoft Excel, Microsoft Office, Project Management, Access, Strategic Planning, Budgets, Team Building, Analysis, Account Management, PowerPoint, Email Marketing, Sales, Management, Business Planning, Call Centers, Customer Satisfaction, Team Leadership, Leadership
Education
Charleston Southern University 1977 — 1979
Business Management
Glotel, Inc. March 2013 - Present
Mountain View Marketing August 2006 - March 2013
Verizon August 1999 - July 2006
US Air Force Reserve November 1978 - September 1999
Skills
Direct Sales, Telecommunications, Electronics, Military, Sales Leads, Sales Presentations, Technical Support, Avionics, Customer Support, Customer Service, Computer Proficiency, Defensive Driving, Remote Troubleshooting, Troubleshooting, Merchandising, P&L Management, Account Management, Cold Calling, Retail, Selling, Key Account Management, Forecasting, Inventory Management, Sales Operations, Team Building, Management, New Business Development, B2B, Training, Marketing Strategy, Leadership, Marketing, Negotiation, Sales
Education
Riverside Community College 1996 — 1999
Associate's degree, Electronics
Chapman University 1995 — 1999
BA, Social Science
AT&T September 2011 - Present
PREMIER CLIENT GROUP September 2011 - Present
AT&T January 2011 - Present
Verizon December 1975 - October 2009
WHOLESALE SALES January 1999 - January 2009
Bell Atlantic January 1998 - January 1999
Bell Atlantic January 1995 - January 1998
Bell Atlantic January 1989 - August 1995
Bell of Pennsylvania December 1975 - January 1989
Skills
Telecommunications, Customer Relations, Selling, Wireless, Sales Management, Channel, Customer Service, Consultative Selling, Account Management, VoIP, Mobile, Contract Negotiation, New Business Development, Negotiation, Promotions, Hosting, Product Development, MPLS, IP, Customer Satisfaction, Cold Calling, Channel Partners, Small Business, Call Center, Billing, Channel Management, Analysis, Planning, Cisco, Wireline, Budgeting, Forecasting, Inventory Management, Problem Solving, Long Distance, Quotas, B2B, Managed Services, Requirements Analysis, Coordination, Proposal Writing, Solution Selling, T1, RFP, Pricing, Territory, SDH, Direct Sales, Carriers, Internet Access
Education
Cheonggang Academy
Azuga, Inc. October 2014 - Present
Verizon February 1996 - July 2014
CACI International Inc November 1987 - January 1996
Boeing September 1984 - November 1987
Skills
Integration, Unix, Requirements Analysis, Oracle, System Administration, XML, Databases, SDLC, UML, Telecommunications, Software Development, Software Engineering, Visio, Cloud Computing, Agile Methodologies, ITIL, Software Project..., Project Management, IT Service Management, Operating Systems, SQL, Architecture, PMP, Linux, Vendor Management, Testing, Enterprise Architecture, SOA, Requirements Gathering, Solution Architecture, Program Management, Data Center, IT Management, IT Strategy, System Architecture, Networking, Business Intelligence, Management, Leadership, Java, Business Analysis, IP, Process Improvement
Education
Chapman University 1990 — 1992
MBA, Management, Finance
Chapman University 1988 — 1990
MS, Computer Science
Seattle Pacific University 1980 — 1984
BS, Computer Science
Seattle Pacific University 1980 — 1984
Bachelor of Science, Computer Science
Frontier Communications June 2015 - Present
Frontier Communications November 2014 - June 2015
Frontier Communications April 2013 - November 2014
Frontier Communications September 2012 - April 2013
Frontier Communications July 2010 - September 2011
Verizon January 2010 - June 2010
Verizon June 2008 - January 2010
Skills
Business Intelligence, Telecommunications, Performance Assurance, Vendor Management, Integration, Process Improvement, Business Analysis, Program Management, Cross-functional Team..., Ethernet, Team Leadership, Telephony, Change Management, Call Center, Broadband, Wireless
Education
Everett Community College 2013 — 2013
Certificate, Business Intelligence Implementation
Everett Community College 2012 — 2012
Certificate, SQL Server Developer
Stevens Institute of Technology 2001 — 2003
Masters of Sciences, Telecommunications Management
Central Washington University 1995 — 1997
Bachelors of Science, Electronic Engineering Technology
Pierce College 1993 — 1997
Associate in Arts and Sciences, General Studies
Pierce College 1993 — 1995
Associate, Electronic Engineering Technology
Bellarmine Prepatory
Hands On Technology Transfer
University of Idaho
Giovingo Vineyards November 2001 - Present
Oregon Department of Transportation September 2014 - August 2015
Oregon Department of Transportation February 2014 - May 2014
Frontier Communications March 2011 - April 2013
Verizon June 1982 - February 2011
Skills
Process Scheduler, Project Management, OSP Construction, Cabling, Structured Cabling, Telecommunications, OSP, Telephony, Program Management, Optical Fiber, Fiber Optics, MPLS, Wireless, IP
Education
The University of Georgia
Bachelor of Science, Zoology/Animal Biology
University of California, Santa Barbara
Accounting, Non degree
Chemeketa Community College
Viticulture and Enology
Shaw Fuel Oil & Kero, Inc October 2009 - November 2010
countryside veterinary hospital 2006 - 2007
Verizon 1997 - 2005
Skills
Warehousing, Dispatching, Call Center, Customer Experience, Inventory Management, Inventory Control, Telephone Skills, Team Building, Call Centers, Microsoft Excel, Data Entry, Training, Shipping, Customer Satisfaction, Time Management, Outlook, Sales, Leadership, Management, Microsoft Word
Education
Champlain College 1986 — 1988
AS, Retail & Fashion Merchandising
Verizon May 2012 - November 2013
Verizon Business March 1998 - May 2012
Verizon Business November 1994 - March 1998
Skills
Process Improvement, Project Management, Software Documentation, Management, Call Centers, Customer Service, Quality Assurance, Training, Call Center, Telecommunications, Analysis, Troubleshooting, Vendor Management, Business Analysis, Marketing, Sales, Microsoft Excel, Account Management, Customer Experience, Microsoft Office, Data Analysis, Requirements Analysis, Marketing Strategy, Strategic Planning, Cross-functional Team..., Leadership, Microsoft Word, Outlook, Project Coordination, Public Speaking, Micro Excel, Microsoft Powerpoint, Microsoft Access, Coordinating Events, Problem Solving
Education
University of Phoenix 2001 — 2006
MBA, Technology Management, 3.88
Central Washington University
B.S, Marketing/Marketing Management, General
Ridgefield High School
Triad Retail Media November 2012 - Present
Verizon September 2007 - November 2012
MCI April 2003 - September 2007
WorldCom November 2002 - April 2003
Intermedia Communications, Inc August 1998 - November 2002
US Army October 1976 - August 1995
Skills
Visual Basic.NET, C#.NET, Oracle SQL, MS SQL, ASP.NET, JavaScript, JavaSE, Microsoft SQL Server, VB.NET, Oracle, SSRS, Java, Visual Studio, .NET, SQL, HTML, jQuery, Visual Basic, Agile Methodologies, C#
Education
Central Texas College 1996 — 1998
AAS, Computer Science - Programing
Paul Smith's College 1974 — 1977
AAS, Terminal Forestry
Verizon May 2005 - Present
Target 1997 - 2004
Skills
Retail, Employee Training, Team Leadership, Store Management, Unified Communications, Training, Customer Experience, VoIP, Leadership Development, Project Management, Leadership, Team Building, Merchandising, Product Management, Loss Prevention, Telecommunications
Education
Chapman University, The George L. Argyros School of Business and Economics
Bachelor of Arts (B.A.), Organizational Leadership
AT&T November 2008 - Present
AT&T November 2003 - November 2008
Verizon November 1999 - August 2003
GTE/Verizon August 1996 - November 1999
GTE/Verizon October 1995 - September 1996
GTE/Verizon September 1993 - October 1995
Skills
Telecommunications..., Capacity Planning, WAN Design
Education
Central Washington University
Bachelor of Science (BS), Business Adminstration
Marylhurst University
Master of Science (MS), Management Science and Telecommunications
Central Penn College August 2010 - Present
Verizon Business March 2008 - May 2009
Fastteks of Mechanicsburg January 2007 - January 2008
Verizon June 1996 - November 2004
Naval Inventory Control Point January 1985 - June 1996
Skills
Network Security, WAN, Active Directory, Security, Network Engineering, Virtualization, Firewalls, Switches, Network Design, Cisco Technologies, LAN-WAN, VoIP, Data Center, Network Performance..., Ethernet, Routing, SNMP, IP, Telecommunications, Wireless Networking, Windows Server, VPN, Cisco IOS, Network Architecture, Network Administration, Computer Hardware, Routers, Hardware, VMware, Networking
Education
HACC, Central Pennsylvania's Community College 1990 — 1998
AA, Business
Cumberland Valley HIgh School 1976 — 1980
Diploma, College Prep / Business
Central Pennsylvania College
Bachelor's of Science, Information Technology
St. Luke's Hospital Allentown April 2011 - Present
PSI October 2010 - July 2011
Verizon November 1993 - July 2009
Verizon Services Corp January 2000 - January 2009
Verizon Services Corp January 2000 - January 2009
Verizon Services Corp January 1997 - January 2000
Verizon Services Corp January 1997 - January 2000
Verizon Services Corp January 1993 - January 1997
Verizon Services Corp January 1993 - January 1997
Skills
Management, Telecommunications, LAN-WAN, Training, Team Building, Leadership, Time Management, Vendor Management, Human Resources, Call Center, Customer Service, Staff Development, Customer Satisfaction, Networking, Software Documentation, System Administration, Program Management, Customer Retention, Strategic Planning, Customer Experience, Process Improvement, Call Centers, Public Speaking
Education
Allen High School 1973 — 1976
diploma, Business
Cheonggang Academy
Verizon September 2014 - Present
Verizon Wireless October 2011 - August 2014
Verizon Wireless November 2011 - February 2012
Kinxo Medicals & Supplies LLC June 2009 - November 2011
Verizon Wireless November 2003 - October 2011
Metro Med Health Services January 2002 - September 2003
Skills
Wireless, Mobile Devices, Telecommunications, Solution Selling, Cloud Computing, M2M, Managed Services, Enterprise Software, Networking, CRM, Management, Leadership, Account Management, Project Management, IP, Cellular Communications, Technical Support, Pre-sales, Business Development, Business Analysis, Call Centers, 4G, VoIP, Mobile Technology, CCNA, SAP, Wireless Networking, Unified Communications, Solution Architecture, SCADA, Consultative Sales..., Global Business..., Enterprise Account..., CDMA, Solution Development, Sales Engineering, Utility Industry, Oil/Gas, Government, Sales & Marketing..., Strategic Account..., Third Party Vendor..., Vendor Management Skills, LTE, C Level Selling, Successful Business..., Small Business IT..., Vendor Management
Education
University of Houston-Victoria 2014 — 2016
Business Administration (MBA), Global Management / Entrepreneurship
Central University of Finance and Economics
Leadership Management; Economic Consumption Theory
Houston Community College
Associate of Arts and Sciences (A.A.S.), Mathematics, Natural and Earth Sciences
Houston Community College
Associate of Arts (A.A.), Business Administration and Management, General
Verizon June 1978 - Present
Education
El Monte High school 1966 — 1970
Cerritos College
Pacific Pulmonary Services March 2010 - Present
DIRECTV October 2008 - March 2010
Time Warner Cable May 2006 - January 2007
Verizon September 2003 - July 2005
Blockbuster November 1998 - December 2002
Skills
Customer Service..., Customer Satisfaction..., Teambuilding & Training, Call Center, Customer Service, Process Improvement, Customer Retention, Troubleshooting, Inventory Management, Leadership, Process Scheduler, Team Leadership, Workforce Management, Outlook, Sales, Software Documentation, Customer Experience, Microsoft Office
Education
University of La Verne 2011 — 2014
Pursuing Bachelor of Science, Organizational Managment
Central State University 1999 — 2001
Major, Communications
horrible REALITY Land September 2010 - Present
Verizon January 1990 - November 2009
Century 21 March 1985 - January 1990
Education
Champlain College
St. Joseph Catholic School 2007 - Present
Verizon 2001 - Present
Skills
Microsoft Word, Customer Service, Team Building, Leadership, Team Leadership, Microsoft Office, Typing, E-Learning, VoIP, Windows, Administrative..., Early Childhood..., Experience Working with..., Administrative Work, Day Care
Education
Penn Foster Career School 2011 — 2012
Teacher Assistant/Aide
Chaffey College
Central Piedmont Community College September 2013 - Present
Central Piedmont Community College October 2010 - September 2013
Central Piedmont Community College April 2008 - September 2010
Verizon 1997 - 2002
Verizon 1973 - 1995
Skills
Training, Customer Service
Education
Central Piedmont Community College
Human Resources Management/Personnel Administration, General
Southeastern Louisiana University
Business Administration and Management, General
Verizon March 2012 - Present
Verizon June 1999 - February 2012
Verizon May 1998 - May 1999
Skills
Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Microsoft Excel, Microsoft Office, Electricians, Troubleshooting, Access, System Administration, Technical Support, Customer Satisfaction, Windows 7
Education
Charter Oak State College
SUNY Geneseo
IN TRANSITION April 2012 - Present
Verizon December 2002 - April 2012
Verizon January 2000 - January 2002
Verizon May 1982 - July 2000
Skills
Team Leadership, Supervision, Telecommunications, Team Building, Team Management, Microsoft Excel, Microsoft Word, Outlook, Lotus Notes
Education
Cerritos College 1992 — 1997
Associate of Arts (A.A.)
Women’s Leadership Conference - Boston Simmons School of Business Management
Fannie Mae October 2009 - July 2012
Fannie Mae 2009 - 2012
Verizon July 2009 - October 2009
Fannie Mae July 2009 - October 2009
America Online Inc August 2008 - March 2009
Department Of Labor July 2007 - August 2008
American Red Cross May 2006 - June 2007
INNOVATECH Inc February 2005 - March 2006
Equant Inc August 2003 - February 2005
Education
Cheonggang Academy
MS, Computer Science
Bank of America November 2012 - January 2013
JPMorgan Chase 2009 - 2012
Verizon March 2008 - February 2009
Citi January 2008 - February 2009
J.P. Morgan January 2000 - July 2006
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Fast Data, Mantas, Fluent in Spanish
Education
Wilbur Wright College, Chgo, Il 1971 — 1973
Associate of Arts and Sciences (AAS), Commercial and Advertising Art
청강아카데미학원 1971 — 1973
Associate of Arts and Sciences (A.A.S.), Commercial and Advertising Art
Molecular Imaging February 2014 - July 2014
Alcon, a Novartis company December 2013 - March 2014
Dallas National Insurance Company October 2013 - October 2013
XTO Energy March 2013 - June 2013
Samsung Telecommunications America August 2012 - October 2012
SunGard April 2012 - June 2012
Pioneer Natural Resources Company February 2012 - April 2012
Verizon April 2011 - July 2011
Pioneer Natural Resources Company March 2011 - April 2011
Encana Natural Gas July 2007 - September 2010
Skills
VBA, Microsoft Excel, Microsoft Office, Access, SQL, PL/SQL, GUI development, Data Analysis, Databases, Database Design, Gas, T-SQL, Visio, Program Management, Software Documentation, Business Process, Programming, SharePoint
Education
United States Military Academy at West Point 1970 — 1974
Bachelor of Science (BS), Electrical and Electronics Engineering
Central Texas College 1980 — 1982
Associate of Science (AS), Computer Science
American Technological University 1980 — 1984
Bachelor of Science (BS), Computer Science
AT&T February 1999 - Present
Verizon February 1999 - Present
Skills
IP, Wireless, VoIP, GSM, LTE, Ethernet, Network Design, 3G, TCP/IP, Cisco Technologies, SIP, Unix
Education
Central Texas College 1979 — 1982
BS
U.S Army, Ft. Gorden Home of Signal Communications NCOES
Verizon September 2012 - Present
Humana December 2008 - January 2011
Education
Central State University 2003 — 2006
North college Hill High 1998 — 2002
First Alliance Credit Union September 2008 - Present
Verizon 2003 - 2007
Education
Chapman University
Verizon October 2012 - Present
Frankie's February 2012 - October 2012
Chick-fil-A June 2011 - February 2012
Pizza Hut December 2009 - January 2011
Skills
Customer Service, Call Centers, Team Building, Team Leadership, Microsoft Office, Leadership, Training, Customer Retention, Teamwork, Hiring, Customer Satisfaction, Inventory Management, Management, Customer Experience, Time Management, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Budgets, Inventory Control, Troubleshooting, Team Management, Employee Training, Access, Telecommunications, Marketing, POS, Sales Management, Account Management, Cross-functional Team..., Change Management, Business Process..., Strategic Planning
Education
Charleston Southern University 2009 — 2011
Bachelor of Technology (B.Tech.), Business Administration, Management and Operations
Verizon October 2004 - Present
Education
Strayer University 2009 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Charleston Southern University
Bachelor of Science, Marketing
MWD November 2007 - Present
MWD May 2003 - November 2007
Verizon June 1997 - May 2003
United States Marine Corps August 1992 - July 1997
Skills
Electricians, Troubleshooting, Process Improvement, Electronics, Engineering, Process Engineering, Software Documentation, Testing, Quality Assurance, Power Generation, Operations Management, Water
Education
University of Redlands 2006 — 2008
Master of Arts (MA), Management
University of Redlands 2001 — 2003
Bachelor of Science (BS), Business Management
Chaffey College 1998 — 1999
Associate of Arts (A.A.), General Studies
United States Air Force Lowry Technical Training Center 1992 — 1993
Apprentice Precision Measurement Equipment Laboratory PMEL Specialist (USMC)
AT&T 2007 - 2010
Verizon August 1999 - January 2001
Skills
Listening to customers, Timely Decision Making, Organization, Tone Of Voice, Microsoft Word, Microsoft Excel, Telecommunications
Education
Bryman NEC
Cerritos College
AutoZone 2014 - Present
Verizon November 2013 - February 2014
AutoZone May 2012 - November 2013
Skills
Network Administration, Computer Hardware, Software Installation, Customer Service, Microsoft Office, Cisco Routers, CCNA
Education
Central New Mexico Community College 2011 — 2013
Associate's degree, Computer Information Systems
City of Long Beach June 2014 - Present
Verizon July 2007 - June 2014
Long Beach Unified School District March 2001 - September 2007
Education
University of Phoenix 2011 — 2012
Bachelor of Science (BS), Business Communication
Cerritos College 1998 — 2000
BS, Psychology
city of ESTANCIA May 2014 - Present
Verizon June 2013 - Present
City of moriarty May 2006 - April 2013
Education
Central New Mexico Community College 2005 — 2014
Associate’s Degree, Pre-Nursing Studies
Eldorado High School 1985 — 1987
High School Diploma
Revise Communications June 2015 - Present
Verizon April 2005 - June 2015
Skills
structured cabling, Voice, data, video, Fiber Optic Networks
Education
Central Penn College