Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
Verizon September 2015 - Present
Towne Park October 2011 - September 2015
Skills
Revenue Analysis, Account Management, Sales, Hospitality Industry, Hotels, Hospitality Management, Customer Service, Hospitality, Event Management, Time Management, Forecasting, Staff Development, Team Leadership, Team Learning, Public Relations, Management, Customer Satisfaction, Teamwork, Event Planning, Recruiting, Guest Service Management, Hotel Management, Team Building, Tourism, Team Management, Employee Relations, Outlook, Microsoft Word, Microsoft Excel, Hiring, Resorts, P, Retail, Budgets, Food, Front Office
Education
Florida International University 2011 — 2014
Bachelor of Arts (B.S), Criminal Justice and Corrections
Valdosta State University 2006 — 2010
Accounting and Business/Management
Verizon January 2015 - Present
CSC July 2012 - January 2015
CSC May 1999 - January 2015
Computer Sciences corporation October 2008 - September 2012
Pratt & Whitney March 1987 - May 1999
Skills
Enterprise Architecture, Disaster Recovery, Virtualization, SDLC, Integration, IT Outsourcing, Solution Architecture, Servers, Requirements Analysis, ITIL, IT Strategy, IT Service Management, Vendor Management, Data Center, Windows Server, Architecture, IT Transformation, Oracle, VMware Infrastructure, Service Delivery, IT Operations, IT Management, Storage, Cloud Computing, Outsourcing, Infrastructure, Architectures, System Deployment, Pre-sales
Education
Florida Atlantic University 1990 — 1997
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Crescent Systems, Inc. September 2014 - Present
Verizon May 2012 - September 2014
Carshow, Inc. October 2011 - March 2012
Area 51 PC September 2009 - October 2011
Bonita Bay Group October 2006 - December 2006
Anything Computers Inc. December 2004 - July 2005
Radikewl Designs Inc. May 2004 - July 2004
Skills
Java, MySQL, HTML, PHP, jRules, WODM, JavaEE, Oracle DB, Software Development, Software Engineering, Software Design, Software Implementation, JavaScript, C++, C, C#, .NET, ASP.NET, WebSphere MQ, HTML5, CSS, XNA, XHTML, Python, Objective-C, Tortoise SVN, Google Analytics, Google Docs, Digital Photography, Photoshop, Photo Editing, Digital Video, Videography, Video Editing, HTML 5, Web Services
Education
Florida Gulf Coast University 2006 — 2012
Bachelor of Science (B.S.), Computer Science, Software Engineering Concentration
Middleton Magnet High School 2002 — 2005
High School Diploma, Computer Electronics Training
Verizon October 2013 - Present
Verizon 2009 - August 2013
Verizon July 1999 - January 2009
Bank of America July 1998 - July 1999
GMAC Commercial Finance May 1997 - July 1998
Skills
Telecommunications, SDLC, Requirements Analysis, Vendor Management, Software Project..., Business Analysis, Process Improvement, Call Centers, Quality Assurance, Microsoft Office, Data Center, Customer Service, jira, DevOps, HP Quality Center, Testing
Education
Florida International University 2011 — 2012
MBA, Business, 3.96/4.00
University of Pittsburgh 1990 — 1995
B.A.
AT&T June 2014 - Present
U.S. Oil Holdings, LLC October 2012 - June 2014
Arizona, Georgia and Florida Oil Holdings LLC June 2009 - June 2014
BP April 2004 - June 2009
HEB January 2002 - May 2003
GlaxoSmithKline April 2001 - January 2002
Verizon 2000 - 2000
Skills
Management, Account Management, Marketing Management, Marketing, Merchandising, Market Planning, Brand Management, Market Analysis, B2B Marketing, Competitive Analysis, Marketing Strategy, Product Marketing, Marketing Communications, Segmentation, Direct Marketing, Trade Marketing, Market Research, Marketing Research, Customer Insight, Strategy, FMCG, Integrated Marketing, B2B, International Marketing, Campaign Management, Direct Mail Campaigns, Campaign Strategies, Online Campaign..., Campaign Plans, Campaign Monitor, Vendor Management, Vendor Contracts, Vendor Management..., Vendor Relationships, Talent Acquisition, Talent Management, Talent Developer, Strategic Financial..., Operations Management, Operational Planning, Sales Operations, Sales Presentations, Community Outreach, Social Media Marketing, Product Development, Sponsorship, Advertising
Education
Florida A&M University 1996 — 2001
MBA, Marketing
Verizon May 2014 - Present
Moore Stephens Lovelace May 2009 - May 2014
Cherry, Bekaert & Holland June 2008 - February 2009
Skills
Auditing, Accounting, Financial Statements, GAAP, Internal Audit, Internal Controls, Management, Financial Reporting, Financial Accounting, US GAAP, General Ledger
Education
Florida Atlantic University 2009 — 2011
Master of Accounting
University of Central Florida 2004 — 2008
Bachelor of Science, Business Administration; Accounting
Verizon October 2014 - Present
Verizon April 2013 - September 2014
Ryder System, Inc. May 2012 - March 2013
Ryder System, Inc. September 2009 - May 2012
Deloitte & Touche September 2002 - September 2009
Image Duty Free January 2002 - September 2002
Skills
Financial Reporting, SEC filings, Internal Controls, Auditing, Consolidation, IFRS, Accounting, Financial Audits, Hyperion Enterprise, Financial Statements, Sarbanes-Oxley, Tax, Journal Entries, Management, Account Reconciliation, US GAAP, GAAP, Variance Analysis, External Audit, Financial Analysis, Cash Flow, Assurance, Valuation, Hyperion HFM, Analysis, Finance
Education
Florida International University 2002 — 2003
Master, Science of Taxation
Florida International University 1997 — 2001
Bachelor, Accounting
Quala Sustainable Container Solutions February 2015 - Present
American Express April 2014 - October 2014
Fidelity National Information Services February 2013 - April 2014
Tui Travel February 2011 - January 2013
Verizon August 2010 - January 2011
Royal Caribbean International April 2010 - July 2010
The Mosaic Company November 2009 - February 2010
Flowserve 2003 - 2009
Flowserve 2003 - 2003
Flowserve 2002 - 2003
Skills
Process Improvement, Program Management, Business Process..., PMP, Project Management, SDLC, Vendor Management, Business Analysis, ERP, Project Planning, MS Project, Visio, Six Sigma, Change Management, Project Portfolio..., Process Engineering, Cross-functional Team..., PMO, Business Process, Business Intelligence, Successful Business..., Software Development, Lean Thinking, Mule ESB, MongoDB, Global E-commerce, ITIL, IT Service Management, Quality Assurance, SharePoint, Team Building, Testing, Analysis, Management, Training, SAP, Risk Management, Leadership, Databases, Scrum, Data Center, E-commerce, Access, Security, Solution Architecture, IT Management, IT Strategy, Microsoft Office
Education
Florida Institute of Technology 2010 — 2011
Masters, Business Administration
University of Houston
BSME, Mechanical Engineering
North Harris County College
Associates, Accounting
Laboratory Corporation of America June 2014 - Present
Outback Steakhouse January 2011 - June 2013
Chili's September 2008 - November 2010
Chick-fil-A January 2004 - November 2007
Verizon June 1999 - November 2003
Verizon May 1995 - June 1999
PepsiCo - Tropicana May 1992 - July 1994
Skills
Forecasting, Training, Budgets, Profit, Financial Analysis, Management, Customer Satisfaction, Restaurant Management, Marketing, Strategic Planning, Business Analysis, Sales, P&L, Labor Control, Cost Accounting, Business Planning, Analysis, Accounting, Hospitality, Finance, Pricing, Multi-unit, Strategic Financial..., Employee Training, Food & Beverage, Food Manufacturing, Auditing, Restaurants, Process Scheduler, Month End Close, Microsoft Excel, Internal Controls, Financial Modeling, leadership, Strategic Leadership, Team Building, Process Improvement, Customer Service, Customer Experience, Business Strategy, Leadership
Education
Florida Metropolitan University 1995 — 1996
Master of Business Administration (M.B.A.), Accounting and Business/Management
University of Alabama at Birmingham 1987 — 1990
Bachelor of Science (B.S.), Accounting
Verizon September 2013 - Present
Nova Southeastern University February 2012 - September 2013
Planned ParenthoodSouth Florida July 2011 - May 2013
South Florida Urban Ministries August 2011 - February 2012
Baby'R US June 2007 - December 2009
Skills
Finance, Government, Organization, Non-profits, Public Speaking, Research, Volunteer Management, Community Outreach, Social Media, International Relations
Education
Nova Southeastern University 2012 — 2014
MBA, Finance and Financial Management Services, 1st year
Florida International University 2009 — 2011
Bachelors of Arts and Science, International Relations
SyApps LLC July 2013 - Present
Capco April 2010 - June 2013
Verizon July 2009 - April 2010
Bayview Financial February 2007 - June 2009
Secure Computing September 2001 - January 2007
Tata Unisys 1997 - 1998
Skills
Project Management, Risk Management, Program Management, Leadership, Security, Quality Assurance, Information Security, SDLC, Business Analysis, IT Strategy, Requirements Analysis, Integration, Networking, Software Project..., PMP, Business Intelligence, Vendor Management, Business Process..., Business Process, Process Improvement, Visio, IT Management, Agile Methodologies
Education
Florida International University - College of Business Administration 2004 — 2007
MBA, Finance and Marketing
Oklahoma State University 1998 — 1999
M.S, Electrical Engineering
Kumaraguru College of Technology 1993 — 1997
BS, Electronics and Communications Engineering
CareCentrix January 2015 - Present
CareCentrix August 2012 - January 2015
CareCentrix February 2012 - August 2012
CCS Medical August 2010 - February 2012
Verizon April 2009 - October 2009
International Brotherhood of Electrical Workers October 2006 - October 2009
Verizon November 2005 - April 2009
US Army September 2003 - October 2007
Ocean Apparel Inc 1999 - 2001
Ocean Apparel Inc 1999 - 2001
Skills
Healthcare Information..., HIPAA, Healthcare, Process Improvement, Medicare, EHR, Hospitals, Healthcare Management, Call Centers, Customer Satisfaction, Data Entry, Leadership, Software Documentation, Training, Telecommunications, Health Insurance, Team Leadership, Microsoft Word, Inventory Management, Supervisory Skills, Team Building, Coaching, Accounts Receivable, Teamwork, Sales, Customer Service, Program Management, Management, Human Resources, Microsoft Excel, Quality Assurance, Access, Data Analysis, Operations Management, Insurance, Outlook, Customer Experience, PowerPoint, Employee Training, Employee Relations, Leadership Development, Cross-functional Team..., Microsoft Office, Interviews, Medical Records, Office Management, Retail
Education
Achieve Global Essential skills for leaders program 2015 — 2015
Ulysses Coaching Mentor and Service Mentor Certified 2014 — 2014
Florida Metropolitan University 2000 — 2002
Fred k Marchman Education Center 1997 — 1999
Automotive Technology, Automotive Technology/Technician
BT Global Services September 2015 - Present
Verizon May 2011 - Present
Verizon Business November 2000 - May 2011
Skills
Telecommunications, Managed Services, Cloud Computing, Data Center, Solution Selling, Account Management, Direct Sales, MPLS, Co-location, Professional Services, SaaS, Salesforce.com, Strategic Partnerships, Unified Communications, VoIP, Virtualization, Vendor Management
Education
Florida Atlantic University
Verizon 2015 - Present
Verizon September 2013 - 2015
Erlenbach Law Offices August 2012 - August 2013
Roberts Disability Attorneys December 2011 - May 2012
Family Law Clinic December 2010 - May 2011
Jacksonville Public Defender August 2010 - December 2010
Skills
Microsoft Office, Client Acquisition, Client Development, Client Retention, Customer Service, Case Management, Delegation, Marketing Strategy, Sales, Analysis, Family Law, Legal Research, Legal Writing, Mediation, Process Improvement, Telecommunications
Education
Florida Coastal School of Law 2008 — 2011
Doctor of Law (J.D.), Family Law
Florida State University - College of Business 2005 — 2008
Marketing, Focus in Sales and Consumer Relations
Employment & Training Resources Career Center January 2013 - September 2015
Baxter Credit Union August 2011 - July 2012
Boston Scientific February 2002 - July 2011
Boston Scientific February 2002 - July 2011
Verizon September 1999 - November 2001
Verizon Business January 1993 - November 2001
Skills
Improving Managerial..., Presentation Skills –..., Project Management -..., Employee Health and..., Owned Restaurant - Off..., Microsoft Outlook,..., PeopleSoft 8,..., Symitar, Prime..., Project Management, PeopleSoft, Microsoft Excel, Sales, Management, Leadership, Human Resources, Team Building, Business Development, Program Management, Marketing, Customer Service, Vendor Management, Outsourcing, Start-ups, Performance Management, Process Improvement, Training
Education
Florida Keys Community College 1991 — 1992
Liberal Arts and Sciences, General Studies and Humanities
Kipu Systems July 2015 - Present
TradeStation Securities January 2014 - July 2015
Yahoo! May 2012 - January 2014
Citrix Systems January 2009 - May 2012
Citrix Systems February 2008 - December 2009
MVL Group February 2007 - February 2008
Verizon May 2006 - February 2007
Healthcare Quality Solutions July 2005 - May 2006
Bravo Construction March 2001 - July 2005
Skills
Amazon Web Services..., Ruby on Rails, Python, JSON, Cloud Computing, Virtualization, OpenStack, Powershell, Ansible, Cloud Applications, PHP, HTML 5, VMware, Servers, Windows Server, VMware ESX, Network Security, Security, Microsoft SQL Server, IIS, Integration, HP, SAN, SQL, Storage Area Networks, VMware Infrastructure, Xen, Linux, Windows, JavaScript, DNS, System Deployment, MySQL, VBScript, Perl, jQuery
Education
Florida Atlantic University 2013 — 2013
Business Plan Certificate, Entrepreneur Boot Camp
Southwest Florida College 2005 — 2007
AS, Microsoft Networking and Security
HYATT REGENCY PRINCETON September 2011 - Present
BAYADA Home Health Care July 2010 - March 2012
Verizon January 1997 - July 2008
Education
Florida International University
Miami Dade College
Associate's degree, Education
Garncarr Multi media February 2011 - Present
L.T.C.G. July 2013 - July 2014
Verizon 1997 - 2011
Education
Florida Institute of Technology 2015 — 2016
Bachelor of Applied Science (BASc), Computer and Information Sciences and Support Services, Freshman
Pawprints March 2013 - Present
Atlanta Dog Agility March 2005 - Present
AT&T 2012 - 2013
Verizon 1996 - 2001
Skills
Small Business, Strategic Planning, Start-ups, Marketing Strategy, Social Media, Marketing, Coaching, Social Media Marketing, Business Strategy, Public Speaking, Team Building, Social Networking, Dog Training
Education
Florida International University
BS, Business Administration
Nova Southeastern University
MBA, Business, Management, Marketing, and Related Support Services
Patriot Management Partners February 2015 - Present
Downtown Somerset Development Corperation 2014 - Present
Blackboard January 2010 - February 2015
Teestone Technology Partners 2009 - 2009
Verizon 2002 - 2008
Cap Gemini Ernst & Young 2000 - 2002
RWD Technologies, Inc. 1996 - 2000
Skills
Call Center, Customer Relations, Requirements Analysis, SDLC, Process Improvement, Change Management, Performance Management, Vendor Management, Team Building, Organizational..., Strategic Planning, Operations Management, Business Analysis, Mentoring, Coaching, Hiring, Management Consulting, Program Management, BPO, E-learning, Outsourcing, Customer Service, Team Management, Budgeting, Call Centers, Quality Assurance, Customer Satisfaction, Management, IT Operations, E-Learning, Budgets, Leadership, PMO, Training, Cross-functional Team..., Team Leadership, Business Process..., Business Strategy, Project Management, Strategy, Analysis, Start-ups, Software Documentation, Executive Management, Consulting, SaaS, Leadership Development, Business Development, Enterprise Software, Salesforce.com
Education
Florida State University 1994 — 1996
Master of Science, Instructional Systems Design
Florida Agricultural and Mechanical University 1992 — 1994
Bachelor of Science
Old Dominion University 1988 — 1992
GTxcel November 2006 - Present
The Home Depot At Home Services December 2003 - November 2006
Quantum Light, Inc. January 2001 - December 2003
Verizon January 1997 - December 2001
Skills
Publishing, Web Development, Web Design, JavaScript, CSS, HTML, SEO, Social Media Marketing, Project Management, CMS, PHP, WordPress, Online Advertising, E-commerce, Web Analytics, Web Project Management, Mobile Devices, Multimedia, Content Management, Email Marketing, Software Project..., Digital Media, Project Planning, Blogging
Education
Florida Metropolitan University 1992 — 1994
Associate in Science, Film and Video Production
Verizon December 1997 - October 2005
Verizon December 1996 - November 1997
U.S. Army, Communications-Electronics Command February 1994 - December 1996
U.S. Army March 1993 - January 1994
U.S. Army January 1992 - March 1993
U.S. Army October 1990 - March 1991
U.S. Army January 1989 - October 1990
U.S. Army December 1987 - January 1989
U.S. Army August 1986 - August 1987
Skills
Telecommunications..., Operations Management, Logistics Management, Telecommunications, Customer Service, Provisioning, Requirements Analysis, Troubleshooting, Budgeting, Operation, Network Operations, Call Center, Wireless, Microsoft Office, Testing, Customer Relations, Customer Satisfaction, Expenses, Planning, Problem Solving, Integration, Field Operations, CPE, Coordination, Inventory Management, Administration, Leadership, Command, Management, Logistics, Project Management, Military
Education
Florida Institute of Technology 1997 — 2000
MSM, Master of Science in Management
DeVry Institute of Technology 1982 — 1986
BSEET, Electronics Engineering Technology
Trask, Metz & Daigneault LLP January 2014 - Present
Johnson, Pope, Bokor, Ruppel & Burns, LLP June 2012 - December 2013
Brown Rudnick October 2010 - June 2012
Federal, Criminal, Appellate Legal Clinic, August 2009 - May 2010
Brown Rudnick May 2009 - July 2009
U.S. Army JAG January 2009 - May 2009
Organization of American States July 2008 - August 2008
Verizon June 2008 - July 2008
Florida International University September 2006 - August 2007
U.S. Department of State May 2006 - August 2006
Skills
Trials, Public Speaking, Bankruptcy, Administrative Law, Litigation, Legal Assistance, Legal Research, Legal Writing, Due Diligence, Fundraising, Oral Arguments, Analysis, Contract Negotiation
Education
The George Washington University Law School 2007 — 2010
J.D., Law
Florida International University 2003 — 2006
Bachelor of Arts, International Relations, Public Administration
Fort Myers High 1999 — 2003
High School Diploma, IB Program
Lockheed Martin November 2013 - Present
Intergraph August 2012 - November 2013
Verizon Wireless May 2012 - August 2012
Verizon August 2010 - July 2012
CTS, Inc. October 2009 - August 2010
dunnhumby January 2009 - May 2009
Alabama Department of Economic and Community Affairs August 2008 - December 2008
Lowes Companies INC June 2008 - August 2008
Women In Information Technology September 2007 - May 2008
Radiology Clinic November 2006 - February 2007
Skills
Visio, Microsoft SQL Server, VB.NET, Visual Studio, Windows, HTML, Unix, Microsoft Office, ASP.NET, Windows Server, C++, Business Intelligence..., XML, Flex, Photoshop
Education
Florida Institute of Technology 2011 — 2013
Masters of Science, Logistics Management
University of Alabama 2005 — 2009
Bachelors, Management Information Systems
Cummins Inc. January 2015 - Present
Florida International University April 2013 - June 2014
Verizon May 2013 - September 2013
Civil Engineer August 2011 - August 2012
MOWT August 2011 - August 2012
Skills
Civil Engineering, Project Management, Quality Assurance, Stormwater Management, Environmental..., AutoCAD, Minitab, Six Sigma, Green Belt, Logistics Engineering, Drainage, Construction, HEC-RAS, SAP2000, Transportation...
Education
Florida International University 2012 — 2014
Master's Degree, Engineering/Industrial Management
Florida International University 2006 — 2011
Bachelor's degree, Civil Engineering
Verizon June 2014 - Present
Verizon March 2012 - Present
PSCU Financial Services August 2008 - January 2012
PSCU Financial Services March 2006 - August 2008
PSCU Financial Services February 2002 - March 2006
Essilor of America March 1990 - February 2002
E-Systems January 1985 - March 1990
Skills
Risk Management, Process Improvement, Compliance, Documentation, Vendor Management, Incident Response, Software Documentation, Information Security, Business Continuity, Project Management, PMP, Disaster Recovery, Information Technology, PCI DSS, Network Security, Management, Integration, Enterprise Architecture, IT Strategy, SDLC, Budgets, IT Audit, Visio, Program Management, Sarbanes-Oxley Act, Security, Business Analysis, Team Building, PMO, Process Engineering, Change Management, Software Development, Incident Management, Requirements Analysis, ITIL, Training, Leadership, CISSP, ISO 27001, SharePoint, Governance, Strategic Planning, CISA, IT Operations, Data Center, IT Management, Information Security..., Vulnerability Management, Vulnerability Assessment, Project Portfolio...
Education
St. Petersburg College 2010 — 2013
AS-ITSec, IT Security
Florida Institute of Technology 1989 — 1991
MBA, General Business
University of South Florida 1978 — 1983
BSIE, Industrail Engineering
Verizon July 2012 - March 2015
AVAYA September 2004 - May 2012
Alcatel-Lucent October 1998 - September 2004
Hewlett-Packard October 1995 - September 1998
Motorola Corp. January 1994 - October 1995
Miami-Dade College May 1985 - January 1994
Xerox May 1983 - April 1984
Skills
Unified Communications, PBX, Solution Selling, Channel, VoIP, Channel Management, Ethernet, Pre-sales, IP, Direct Sales, Telecommunications, Cloud Computing, Sales Management, Virtualization, Account Management, New Business Development, WLAN, Product Marketing, Avaya, SIP, Call Center, IVR, Consultative Selling, SIP Trunking, MPLS, Video Conferencing, Collaboration Solutions, Enterprise Architecture, multi-media contextual..., Social Enterprise, UCaaS/CCaaS - Cloud..., Consultative selling, Avaya Aura architecture, Routing, Switching, WAN, Engineering, Contact Centers, Cloud, SIP IMS, Selling, Channel Partners, Call Centers, Telephony, Managed Services, Wireless, SaaS, Data Center, Switches, Disaster Recovery
Education
Florida International University
Miami Dade College
Computer Science
Pinellas County Tax Collector February 2010 - Present
Kelly Services November 2009 - March 2010
Ceridian Corporation May 2009 - November 2009
Kelly Services January 2009 - May 2009
Freedom Scientific July 2007 - September 2008
Franklin Templeton October 2005 - June 2007
Verizon March 2003 - September 2005
Education
Florida Metropolitan University 2003 — 2006
MBA, Business
Independence Blue Cross November 2014 - February 2015
DataCede/Gap International February 2014 - November 2014
Phase One Consulting Group February 2012 - November 2013
Excelacom/Comcast November 2010 - December 2011
Freelancing January 2009 - November 2011
Verizon May 2000 - July 2008
Verizon July 1996 - May 2000
ICM November 1995 - July 1996
UNISYS/Loral/Lockheed Martin May 1987 - October 1995
Skills
SharePoint, Lotus Notes, Remedy, Waterfall, Excel, Outlook, Word, PowerPoint, SQL Server, MySQL, Agile, Java, C#, LotusScript, SoapUI, Putty, Visio, Access, SDLC, Requirements Analysis, Databases, Business Analysis, Visual Basic, Telecommunications, Microsoft Excel, Integration, Business Requirements, SOA, Security, Microsoft SQL Server, Project Management, Web Applications, SQL, Data Analysis, Change Management, Vendor Management, Troubleshooting, Enterprise Architecture, Cross-functional Team..., Business Intelligence, Testing, Microsoft Word, Process Improvement, Technical Writing, Business Process..., Project Portfolio..., MS Project, Call Centers, IT Strategy, Management
Education
Florida Institute of Technology 2005 — 2008
MS, Management Information Systems
State University of New York College at Old Westbury 1991 — 1995
BS, Computer Science
Rocky Brands, Inc. July 2014 - Present
Rocky Brands, Inc. August 2012 - July 2014
Dish Network October 2009 - August 2012
Verizon April 2009 - October 2009
SunTrust Bank May 2006 - August 2009
Ameriprise Financial November 2005 - April 2006
AT&T April 1995 - June 2005
AT&T September 1993 - March 1995
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Sales, Training, Retail, Account Management, PowerPoint, Strategic Planning, Process Improvement, Inventory Management, Microsoft Word, Project Management, Team Building, Technical Support, Coaching, Teamwork, Time Management, Sales Management, Management, Accounting, Public Speaking, Banking, Risk Management, Insurance, Supply Chain, Employee Training, Customer Experience, Marketing, Quality Assurance
Education
Florida Atlantic University 2014 — 2017
Master of Accounting, Forensic Accounting
Point Park University 1997 — 2005
B.S., Business Management, Psychology, 3.8
Virginia Polytechnic Institute and State University 1986 — 1989
FGCU August 2011 - Present
The Salvation Army March 2011 - March 2012
Verizon December 1966 - December 2000
Skills
Transactional Analysis, Group Therapy, Mental Health Counseling, Crisis Intervention, Mental Health, CBT, Motivational..., Family Therapy, Adolescents, Psychotherapy, Case Managment, Behavioral Health, Addiction Recovery, Psychology, Treatment
Education
Florida Gulf Coast University 2007 — 2011
Master of Arts (MA), Mental Health Counseling/Counselor
University of Maryland College Park
Verizon 2007 - Present
Stream Global Services 2001 - 2007
American General Life Companies January 1999 - January 2001
Skills
BPO, Vendor Management, Workforce Management, Operations Management, Call Center, Customer Satisfaction, Customer Experience, Process Improvement, Outsourcing, Avaya, Customer Retention, Call Centers, Telecommunications, Service Delivery, Team Management, Customer Service, Team Leadership, Call Center Development, Product Management, Technical Support, Cross-functional Team..., Business Process..., Contact Centers, CRM, Troubleshooting, VoIP, Training, Account Management, Quality Assurance, Performance Management, Management, Team Building, Program Management, Leadership, Analysis, Software Documentation
Education
Florida Institute of Technology 2011 — 2012
Business, Business
Verizon April 2013 - Present
Harris Corporation April 2012 - April 2013
KPMG September 2006 - April 2012
KPMG June 2005 - August 2005
Hilton University of Florida 2003 - 2005
Skills
Internal Controls, Sarbanes-Oxley Act, Auditing, Financial Reporting, Accounting, SEC filings, GAAP, Financial Accounting, US GAAP, External Audit, Internal Audit, Financial Analysis, IFRS, General Ledger, CPA, SOX 404, Account Reconciliation, Tax, Revenue Recognition
Education
Florida Atlantic University 2005 — 2006
Masters, Accounting
University of Florida 2003 — 2005
Bachelor of Science, Accounting
Seminole State College of Florida
Associate of Arts, Accounting
Verizon November 2013 - Present
Verizon Wireless 1997 - November 2013
Convex Computer Corp 1991 - 1993
Encore Computer Corp 1988 - 1991
Skills
EJB, Ant, OOAD, J2EE, Middleware, JSF, Distributed Systems, JSP, Debugging, Web Services, TCP/IP, SOA, High Availability, Embedded Systems, Eclipse, EAI, Spring, Hibernate, Unix, Java, C++, XML, Telecommunications, Enterprise Software, Software Development, Architecture, C, Agile, SQL, Testing, Storage, Process Development, Software Engineering, Operating Systems, Servers, Programming, Optimization, Windows, JDBC, Tomcat, CORBA, SOAP, JBoss, Application Servers, Swing, Servlets, Design Patterns, XML Schema, JNDI, Multithreading
Education
Florida International University 1986 — 1988
Computer Science
Miami Dade College 1984 — 1986
AA, Computer Science
The College Board March 2006 - Present
Verizon January 2005 - March 2006
Skills
Agile Methodologies, SDLC, Test Planning, Testing, Test Automation, IBM Rational Tools, SoupUI, Accessibility, Fire Eyes, WAVE, Web Services, Atlassian JIRA, Security, Selenium, Rational Functional..., CQTM, Performance Testing, Software Quality...
Education
The George Washington University - School of Business 2007 — 2010
MS, MIS
Florida Atlantic University 1997 — 1999
BS, Electrical Engineering
NED University of Engineering and Technology
GEICO April 2010 - Present
Verizon April 2008 - April 2010
newyork board of trade January 1989 - August 2007
Skills
General Insurance, Insurance, Liability, Call Center, Customer Service, Personal Lines Auto
Education
tilden hs 1985 — 1988
Florida Southern College
Verizon June 2014 - July 2015
YMCA May 2013 - June 2014
Convery Construction May 2008 - July 2010
Skills
Teamwork, Leadership, Team Leadership, Team Building, Finance, Data Analysis, Financial Analysis, Microsoft Office, Public Speaking, Social Networking, Marketing, Sales, Customer Satisfaction, PowerPoint, Microsoft Excel, Event Planning, Social Media, Customer Service, Research, Windows, Social Media Marketing, Lean Six Sigma, Process Improvement
Education
Florida Southern College 2010 — 2014
Bachelor of Science (BS), Business Finance & Economics
Verizon April 2001 - Present
Exo Link September 2000 - November 2000
Michaels Stores, Inc. March 2000 - May 2000
PageMart(Weblink Wireless) April 1997 - December 1999
CDI Information Services March 1996 - April 1997
Skills
Unix, SQL, Oracle, PL/SQL, SDLC, Shell Scripting, Requirements Analysis, Solaris, Integration
Education
Florida International University 1991 — 1994
Bachelor of Science (BS), Computer Science
Verizon 2012 - Present
VCPI May 2011 - December 2012
Kaplan University February 2006 - May 2011
Kaplan Virtual Education February 2006 - May 2011
Skills
Windows 7, Active Directory, A+ Certified, Windows Server, Computer Hardware, Blackberry Enterprise..., Citrix, Troubleshooting, Group Policy, XP, VMware, Remote Desktop, DHCP, Technical Support, Servers, Software Installation, SharePoint, Disaster Recovery, Windows, System Administration, Windows XP, Microsoft Exchange, VPN, DNS, Information Technology
Education
Florida Atlantic University 2004 — 2010
B.A, Social Science
Keiser College 2002 — 2004
A.S, Computer Engineering
JP Morgan Chase February 2011 - Present
Verizon Business August 2009 - February 2011
Stream Global Services January 2004 - January 2009
Software Spectrum July 2001 - December 2003
Verizon May 2001 - June 2001
MCI May 2000 - April 2001
MCI October 1999 - April 2000
MCI March 1999 - September 1999
MCI March 1997 - February 1999
MCI September 1995 - February 1997
Education
St. Petersburg College 2009 — 2012
Bachelor of Applied Science (BASc), Technology Management, 3.82
St. Petersburg College 1988 — 1994
Associate in Arts, Technology & Communications
Florida Metropolitan University
Verizon September 2014 - Present
American Builders Supply, Inc. March 2013 - August 2015
Balanced Financial Services, Inc. August 2010 - March 2013
HD Supply January 2007 - July 2010
Deloitte & Touche January 2004 - December 2006
Tempus Resorts International December 2000 - December 2003
Skills
Accounting, Auditing, Account Reconciliation, Payroll, Cash Flow, Fixed Assets, Sarbanes-Oxley, Financial Statements, Financial Audits, Income Statement, Accruals, Revenue Recognition, Accounts Receivable, Internal Controls, Consolidation, Inventory Management, Financial Reporting, Business Process..., Marketing, Financial Modeling, Forecasting, CPA, QuickBooks, Change Management, Accounts Payable, Process Improvement, Contract Negotiation, Hyperion Enterprise, Variance Analysis, Analysis, Strategic Financial..., Budgets, Internal Audit, Outlook, Pricing, Financial Accounting, SEC filings, Retail, Sarbanes-Oxley Act
Education
Florida International University - College of Business 2004 — 2005
MSMIS, Management of Information Systems
University of Central Florida - College of Business Administration 1997 — 2000
BS, Accounting
GENBAND February 2015 - Present
KapStone Paper and Packaging Corporation March 2014 - January 2015
Windstream Communications October 2013 - March 2014
BlueCross BlueShield of North Carolina January 2012 - July 2013
Verizon April 2009 - June 2012
Nortel September 1990 - July 2008
Skills
Data Center, Telecommunications, PMP, Integration, VoIP, Disaster Recovery, Network Engineering, TCP/IP, Management, Cross-functional Team..., Project Management, MPLS, Ethernet, OSPF, IT Management, Vendor Management, Leadership, Cloud Computing, Contract Negotiation, Cisco Technologies, Networking, Product Management, Project Portfolio..., ATM networks, SIP, System Deployment, Telephony, Outsourcing, Wireless, IP, ITIL, Infrastructure, WAN, Resource Management, Business Case, CPE, Troubleshooting, LAN-WAN, Security, Routers, Network Architecture, Unified Communications, SaaS, Real Time Communications, PaaS
Education
ITT Technical Institute-Tampa 1986 — 1988
AS, Electronic Engineering
Florida Institute of Technology 1977 — 1980
AS, Underwater Technology
Verizon 2010 - Present
CarMax 2007 - 2010
Skills
Sales Operations, Discovery Process, Technology Needs..., Lead Generation, Appointment Generation, Sales Promotion, Net Promoter Score, Event Marketing Strategy, Classroom Instruction, Training & Development, Leadership Development, Cellular Communications, Mobile Technology, Team Motivation, Music Production, Meeting Planning, Customer Escalation...
Education
Florida Atlantic University 2012 — 2014
Palm Beach State College 2010 — 2012
Western Suffolk BOCES 2000 — 2002
Certification
Travelport GDS February 2015 - Present
Cybercraft Inc April 2005 - Present
Orion Health January 2014 - December 2014
Catholic Health Initiatives December 2010 - December 2013
Wells Fargo Bank February 2009 - December 2010
Intelligent Software Solutions December 2008 - February 2009
Comcast June 2008 - November 2008
Verizon July 2007 - June 2008
ABN AMRO Bank N.V. January 2002 - June 2007
MCI Telecommunications / WCOM December 1994 - December 2001
Skills
SOA, Java Enterprise Edition, Web Services, Oracle, EJB, HL7, Cerner, Epic, Rhapsody, eGate, Java CAPS, Weblogic, Epic Systems, Integration, Testing, ESB, OOAD, Web Applications, WebLogic, Databases, Requirements Analysis, Enterprise Software, Vendor Management, Consulting, Agile Methodologies
Education
Florida Institute of Technology 1983 — 1985
Master of Science, Computer Science and Mathematics
National Institute of Technology Kurukshetra 1978 — 1983
Engineering Graduate, Mechanical Engineering (with Honors)
Verizon June 2015 - Present
Publix Pharmacy April 2014 - Present
Publix Super Markets January 2014 - April 2014
Skills
Payroll, Payroll Processing, Process Improvement, Corporate Finance, PeopleSoft, Oracle, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Data Entry, PowerPoint, Time Management, Retail, Teamwork, Customer Satisfaction, Sales, Inventory Management, Leadership, Merchandising, Cashiering, Access
Education
Florida State University 2013 — 2016
Bachelor of Science (B.S.), Finance, General
Florida Gateway College 2010 — 2013
Associate of Arts (A.A.)
Verizon 1996 - Present
Skills
Strategic Planning, Marketing Strategy, Media Planning, Direct Marketing, Online Marketing, Direct Mail, Advertising Collateral, Budget Management, Media Relations, Sales Management, Team Leadership, Administration
Education
Florida State University
Bachelor's Degree, Marketing
Florida State University
Bachelor's Degree, Mass Communication/Media Studies
Florida Institute of Technology
Master of Business Administration (M.B.A.)
Verizon November 2007 - Present
Verizon September 2002 - November 2007
Verizon September 1998 - September 2002
Walgreens September 1997 - September 1998
Skills
Project Management, Management, Microsoft Office, Leadership, Telecommunications, Business Analysis, Team Leadership, Process Improvement, Troubleshooting, Requirements Analysis, Strategy, Training, Team Building, PDL, FMLA, CFRA, FSPA, Americans with..., Coaching, Disciplinary &..., Collective Bargaining, Employment Law, Ergonomics, Workplace Safety, Customer Satisfaction, Call Centers, Resource Management
Education
University of Phoenix
Bachelor of Science (BS) Business Management, Business, Management, Marketing, and Related Support Services
Florida Metropolitan University
Associate's degree, Business Administration and Management, General
King High School
High school diploma
J&M Roofing March 2011 - Present
Windstream Communications May 2010 - February 2011
Verizon May 2004 - December 2009
Alltel December 2000 - May 2005
Staples Communications December 1996 - December 2000
Skills
Sales Process, Solution Selling, Telecommunications, Direct Sales, Managed Services, Sales Presentations, Salesforce.com, Sales Management, Online Advertising, Selling, Sales Operations, Cold Calling, Sales, New Business Development, Training, Marketing, Lead Generation, Account Management, Networking, Customer Satisfaction, Negotiation, Customer Retention
Education
Florida A&M University 1970 — 1974
BS, Business Administration
Verizon Wireless January 2014 - Present
Verizon August 2006 - December 2013
Verizon Wireless September 2003 - August 2006
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Sales, Leadership, Training, Research, PowerPoint, Inventory Control, Merchandising, Physical Inventory, Marketing Strategy
Education
Florida Institute of Technology 2011 — 2014
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Wingate University 1998 — 2002
Bachelor of Arts (BA), Sociology
Wingate University 1998 — 2002
Bachelor of Arts (BA), Music Performance, General
Verizon June 2015 - Present
AOL/Huffingtion Post Media Group December 2014 - June 2015
Pictela (Company aquired by AOL/Huffingtion Post Media Group) July 2011 - December 2014
SourceMedia January 2011 - July 2011
Freelance March 2007 - July 2010
Univision Communications March 2007 - May 2010
http://nightlyfe.com/wmc November 2009 - April 2010
Carat 2010 - 2010
MTV Networks January 2006 - February 2007
Skills
Web Development, DoubleClick, Blogging, Social media, Social networking, Digital Marketing, Ad hoc reporting, PR writing, Event coverage, Media relations, Interactive advertising, Facebook, Programming, Social Media, Interactive Advertising, Social Networking, WordPress, Rich Media, Digital Media, Ad Serving, Press Releases, Web Analytics, Mobile Advertising, Display Advertising, HTML, Advertising Operations, Social Media Marketing, Content Management, Ad Networks, Web Content Management, New Media, Interactive Marketing, Mobile Applications, Campaign Management, Online Advertising, Advertising, Behavioral Targeting, Public Relations
Education
Florida International University 2001 — 2005
Minor, Business and Entrepreneurship
Florida International University 2000 — 2005
Bachelor of Science (BS), Information Technology
Verizon July 2015 - Present
Verizon May 2014 - July 2015
Angel Christian Television Trust June 2012 - December 2013
Accountable Financial Services Group, Inc July 2011 - June 2012
Skills
Accounting, Financial Reporting, Microsoft Excel, Auditing, Tax, Microsoft Office, Financial Analysis, Microsoft Word, QuickBooks, Financial Accounting, Internal Controls, Accounts Payable, PowerPoint, Budget, Bookkeeping, Peachtree, Sales Tax, Payroll, Budgets, Data Entry, General Ledger, Accounts Receivable, Account Reconciliation, Journal Entries, Accruals, Financial Statements, Cash Management, GAAP, Bank Reconciliation, US GAAP, Tax Accounting, Tax Preparation, Fixed Assets, Payroll Taxes, Revenue Recognition, CPA, Cost Accounting, Tax Returns, Variance Analysis, Tax Research, Corporate Tax, Income Tax, Cash Flow
Education
University of Central Florida 2013 — 2014
Master of Science (M.S.), Accounting, 3.97
Florida Atlantic University 2010 — 2012
Bachelor of Arts (B.A.), Accounting
University of Central Florida 2008 — 2010
Associate of Arts (AA), Accounting
Verizon February 2014 - Present
Open English July 2012 - February 2014
Florida International University June 2011 - July 2012
Comcast July 2007 - June 2011
Florida Press Association November 2006 - June 2007
Road House Grill November 2005 - November 2006
Bennigan’s March 2002 - November 2005
Atlanta Bread Company May 2001 - March 2002
Skills
Microsoft Office..., QuickBooks, MS SQL Server, PeopleSoft Financials, PsNvision, Hyperion Enterprise, DST, CSG, Monarch, Mas 90, Oracle, Brio Reports, Brio Query, SAS E-Miner, SAS, US GAAP, Cost Accounting, MS Excel Pivot Tables, Accruals, Tableau, Business Objects, P, Vlookup, Access, Variance Analysis, Ad Hoc Reporting, Data Mining, Time Management, Essbase, Pivot Tables, Journal Entries, Invoicing, Internal Audit, Financial Forecasting, Databases, Cash Flow, General Ledger, Analytics, Accounting, Account Reconciliation, Accounts Receivable, Data Analysis, Financial Reporting, Analysis, Forecasting, Process Improvement
Education
Florida International University 2011 — 2012
Masters of Accounting, Accounting, 3.7
Florida International University 2010 — 2011
Certificate of Foundations of Audit and Accounting, Accounting, 3.7
Florida State University 2005 — 2007
Master of Business Administration (MBA), Accounting and Finance, 3.62
Florida State University 2000 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Miami Dade College 1999 — 2000
Dual Enrollment, 53 Credits, Economics
Tesnic LLC November 2011 - March 2013
Kenton Group January 2008 - January 2010
Truevance January 2004 - January 2008
Verizon; York , PA Contract for PCS May 2003 - December 2003
Verizon February 2001 - March 2003
Navajo Commuications February 1999 - November 2001
GTE Florida January 1969 - January 1999
Skills
Broadband, Outside Plant, DSL, T1, AutoCAD, Microsoft Office, Ethernet, POTS, VoIP, Bentley Microstation, FTTP, OSP Engineering, Telephony, Cables, Microstation, Troubleshooting, Databases, Windows, Optical Fiber, Vendor Management, Telecommunications, Fiber Optics, Mirroring, Idds, IP, Network Design, Wireless, aais, mirror, NOCVS, ICGS, Engineer Assistant, Assigner/Dispatcher Cuts, Osp Field Verification..., Customer Service, Telecommunications..., HTML
Education
Florida Career College-Clearwater 1986 — 1987
Bentley Microstation, Certificate Microstation Drafting
Verizon February 2014 - Present
Verizon Enterprise Solutions January 2013 - January 2014
Verizon June 2012 - December 2012
Verizon Wireless 2007 - June 2012
Verizon Wireless November 2005 - April 2007
Verizon Wireless May 2004 - November 2005
Skills
Customer Service, Analysis, Metrics, Strategic Planning, IBM Cognos Connection..., Microsoft Office 2007, Policy Management, PeopleSoft, Hyperion
Education
Florida Agricultural and Mechanical University
Walgreens November 2013 - Present
Advantage Sales & Marketing October 2012 - October 2013
Hallmark Cards May 2008 - November 2011
Verizon May 1997 - May 2008
Skills
Retail, Merchandising, Retail Sales, Customer Service, Inventory Management, Visual Merchandising, Sales, Marketing, Time Management, Microsoft Word, Store Management, PowerPoint, Inventory Control, Sales Operations, Microsoft Office
Education
Middle Township 1980 — 1984
Florida Southern College
Polk State College
Warner University
Florida Polytechnic University August 2015 - Present
GSL Solutions February 2014 - Present
GSL Solutions February 2014 - Present
Blue Elephant Consulting January 2008 - Present
Suncoast Solutions June 2015 - August 2015
Florida Polytechnic University January 2015 - May 2015
Enlogic Systems December 2012 - January 2014
Verizon January 2011 - December 2012
University of South Florida January 2011 - May 2012
Verizon January 2010 - December 2010
Skills
Product Development, Product Management, Product Marketing, IT Strategy, Business Alignment, Marketing Strategy, Product Strategy, Market Research, Competitive Analysis, IT Governance, Program Management, Product Launch, Marketing Management, Sales Management, Enterprise Architecture, Market Analysis, Go-to-market Strategy, IT Management, Cross-functional Team..., Product Life Cycle..., P&L Management, Channel, Strategy Development, Business Strategy, New Business Development, Product Planning, Channel Management, IT Transformation, IT Operations, Pricing, Strategic Planning, Product Requirements, Start-ups, Business Planning, IT Outsourcing, Marketing Research, Channel Marketing, Marketing Communications, Governance, SaaS, Sales Enablement, Negotiation, IT Service Management, Team Building, IT Financial Management, Business Architecture, Planning, Project Planning
Education
The University of Texas at Dallas 1997 — 2002
MBA, Marketing
Florida Atlantic University 1993 — 1997
Ph.D., Computer Science
Washington University in St. Louis 1986 — 1991
M.S.C.S., Computer Science
Washington University in St. Louis 1983 — 1986
B.S.C.S., Computer Science
Delta Air Lines August 2010 - Present
AT&T August 2008 - April 2010
Verizon July 2003 - November 2007
Skills
Program Management, Project Management, Process Improvement, Contract Negotiation
Education
The George Washington University 2003 — 2005
Master's Cerfiticate, Project Management
Florida International University 2000 — 2003
Electrical Engineering
RMG Marketing LLC October 2014 - Present
Likeable August 2013 - October 2014
Verizon November 2010 - June 2013
Southern Homes of Polk County, Inc. July 2010 - November 2010
Verizon March 2009 - November 2009
VERIZON COMMUNICATIONS August 2006 - November 2009
Verizon January 2008 - March 2009
Verizon August 2006 - March 2009
FiOS TV Customer Experience July 2007 - January 2008
Verizon CSSC August 2006 - July 2007
Skills
Microsoft Office, Press Releases, Project Management, Marketing, Research, InDesign, Sales, Marketing Strategy, Social Media, Strategic Planning, Social Media Marketing, Social Media Strategist, Workshop Facilitation, Mac, Content Management, Publicity, Facebook, Twitter, Content Development, Web Site Production, Online Marketing, Project Team Management, Management, Training, Cross-functional Team..., Editing, Fundraising, Project Planning, Email Marketing, Leadership, Strategy, Copywriting, Public Relations, Social Networking, Marketing Communications, Customer Service, Sponsorship, Digital Marketing, Advertising, Online Advertising, Strategic Communications
Education
University of South Florida 2011 — 2013
Master of Arts, Mass Communication - Strategic Communication Management, 3.92
Florida Southern College 2001 — 2006
Bachelor of Arts, Communication -- Public Relations
Verizon July 2013 - Present
IT Cadre January 2013 - June 2013
Lockheed Martin March 2012 - December 2012
U.S. Department of Justice September 2011 - March 2012
NASDAQ OMX May 2011 - September 2011
Computer Sciences Corporation September 2007 - April 2010
KenRob and Associates, Inc. March 1997 - September 2007
Planning Research Corporation March 1988 - September 1997
Skills
Perl, Linux, Unix, Java, XML, Shell Scripting, AJAX, C++, C, JSP, Management, Information Technology, SDLC
Education
Florida Atlantic University 1985 — 1987
BS, Computer Science
University of Miami 1977 — 1978
Masters, Education
University of Maryland College Park 1969 — 1973
BA, Education
US Department of Homeland Security 2010 - Present
Engineering Solutions and Products, Inc. January 2009 - July 2010
Verizon Communications May 2003 - November 2008
Verizon July 2001 - May 2003
Verizon May 1997 - July 2001
FIT 1997 - 2000
US Army CECOM May 1996 - May 1997
US Army CECOM May 1995 - May 1996
US Army Communication CECOM May 1994 - May 1995
U.S. Army July 1977 - May 1994
Skills
Team Building, Cross Functional Team..., Operations Management, Analytics, Telecommunications, Program Management, Leadership, Project Management, Change Management, Negotiation, Management, Team Leadership, Training, Analysis, Government, Strategy, Military, Security, Security Clearance
Education
Florida Institute of Technology
MS, Business Management
Southern Illinois University, Carbondale
BS, Electronic Management
Verizon Enterprise Solutions January 2011 - Present
Verizon January 2011 - May 2011
Skills
Process Improvement, Vendor Management, Business Analysis, Telecommunications, Troubleshooting, ITIL, Data Center, Customer Satisfaction, Team Building, Customer Service, Call Centers, Project Management, Cisco Technologies, Cloud Computing, Managed Services, Management, Virtualization, Enterprise Software, Disaster Recovery, IT Service Management
Education
Florida International University - College of Business 2014 — 2016
Bachelor of Business Administration (B.B.A.), Management Informational Systems
Miami Dade College 2011 — 2014
Associate's degree, Business Administration and Management, General, A
Motorola Mobility September 2010 - Present
Advanced Disposal 2014 - 2014
Advanced Disposal 2013 - 2014
Verizon March 2008 - June 2010
Alcatel-Lucent September 1996 - July 2007
AT&T May 1991 - September 1996
Unisys October 1984 - May 1991
Skills
CDMA, WiMAX, VoIP, MPLS, Media Gateways, Cloud Computing, LTE, Telepresence, Solutions Architect, Unified Communications, Managed Services, GSM, Telephony, Enterprise Software, Business Development, Management, Strategy, Business Intelligence, Integration, Professional Services, Security, Networking, Wireless
Education
Project Management Institute 2010 — 2010
Certificate
Florida Institute of Technology 1983 — 1984
MS
University of Mysore 1977 — 1982
BS
Internetwork Consulting Services, LLC May 2014 - Present
Phacil, Inc April 2013 - May 2014
CISP December 2009 - April 2013
Verizon January 2009 - December 2009
ALLTEL Wireless Inc. September 2007 - January 2009
Alltel Wireless May 2004 - September 2007
Starwood Hotels & Resorts April 2002 - October 2003
Loews Hotels @ Universal Orlando July 1999 - April 2002
Walt Disney World October 1998 - July 1999
Disney's Dixie Landings January 1994 - October 1998
Skills
XP, Windows, WAN, CCNA, VPN, CCNP, Load Balancing, LAN, Firewalls, Network Administration, Network Operations, Network Engineering, Router Configuration, Switch Configuration, Cisco Routers, Wireless Networking, BGP, Servers, Cisco Technologies, Toggle, Networking, TCP/IP, OSPF, VMware, Routers, Network Design, Troubleshooting, Computer Network..., Switches, QoS, Technical Support, VoIP, Telecommunications, Active Directory, Routing, Cisco IOS
Education
Florida Metropolitan University 2000 — 2002
AS, Network Administration
Wittenberg University 1985 — 1989
BA, Business Administrations, Accounting, and Music
Shrewd Marketing LLC June 2015 - Present
Surefire Social May 2014 - June 2015
WalletHub August 2013 - April 2014
Quoin May 2012 - June 2013
Dirxion, LLC January 2012 - May 2012
ZipLocal January 2011 - January 2012
Innovectra August 2007 - January 2011
CenturyLink April 2004 - June 2007
Frontier Communications September 1998 - April 2004
Verizon 1994 - 1998
Skills
Solutions Marketing, Management Consulting, Sales Management, Business Development, Account Management, Performance Metrics, IT Service Management, Technology, Web 2.0, Product Management, Service Delivery, Strategic Planning, Marketing Communications, SaaS, Mobile Applications, Local Search, Strategic Partnerships, Digital Media, Social Media, Start-ups, Content Delivery, Online Publishing, Small Business, Websites, Digital Video, Web Chat, Online Reputation..., Mobile Internet, Digital Marketing, Marketing Strategy, Mobile Marketing, Web Marketing, Lead Generation, Program Management, Social Media Marketing, Strategy, Management, Product Development, Online Advertising, Analytics, B2B, Online Marketing, Sales, SEO, Telecommunications, Leadership, SEM, Email Marketing, Marketing
Education
Southern Methodist University - Cox School of Business 1981 — 1985
BBA, Business Administration
Florida International University - College of Business 1990 — 1992
MBA, Marketing Management, Entrepreneurship
The University of Dallas 2000 — 2002
Master of Management, Telecommunications, 4.0
Southside HS
Fort Smith, Arkansas
Verizon May 2000 - Present
Smart Business Systems April 1998 - April 2000
Marriott 1985 - 1998
Marriott Vacation Club International 1985 - 1998
Computer Resources 1979 - 1981
Harris 1977 - 1979
Florida Atlantic University 1974 - 1977
Skills
Database Administration, Network Architecture, LAN-WAN, Ethernet, Troubleshooting, Network Engineering, Computer Network..., Network Design, Databases, Information Technology, Microsoft SQL Server, System Administration, Data Center, Disaster Recovery, Linux, Operating Systems, System Deployment, Testing, Unix, SDLC, Security, TCP/IP, Servers, Telecommunications, Wireless, DNS, IP, Integration
Education
Western Governors University 2007 — 2012
BS, Information Technology
Florida Atlantic University 1974 — 1977
Cisco Systems October 2011 - Present
Verizon November 1993 - October 2011
MCI 1993 - 2003
IBM 1990 - 1993
Skills
Data Center, Cisco Technologies, Cloud Computing, Virtualization, Network Architecture, Routing, Storage Area Networks, Disaster Recovery, Ethernet, SAN, IP, High Availability, Storage, Unix, VMware, Brocade, EMC Storage, Enterprise Architecture, Hardware, NetApp, Network Security, Operating Systems, Server Architecture, Servers, Switches, TCP/IP, Windows Server
Education
Florida Institute of Technology 2008 — 2010
Masters of Science, Computer Information Systems
Florida Institute of Technology 1987 — 1991
Bachelor of Science, Information Systems
Verizon MDU Account ManagerVerizonNovember 2009 - Present
Verizon December 2008 - October 2009
Skills
Call Centers, Vendor Management, Social Media Marketing, Digital Marketing, IP, Managed Services, Project Management, Sales Management, Salesforce.com, Integration, B2B, Cloud Computing, VoIP, Team Building, Process Improvement, Management, SaaS, Marketing Strategy, Solution Selling, Sales Process, Strategic Partnerships, Direct Sales, Sales, Business Development, Customer Retention, Telecommunications, Marketing Communications, Customer Service, Strategic Planning, Direct Marketing, Channel Partners, Online Advertising, Wireless, Team Leadership, Leadership, CRM, Unified Communications, Marketing, Product Marketing, Strategy, Account Management, Start-ups, Product Management, MPLS, Business Analysis, Sales Operations, Data Center, Cross-functional Team..., Enterprise Software, Analytics
Education
Florida Southern College
Ally Financial Inc. October 2011 - Present
Ally Financial Inc. May 2009 - September 2011
GMAC ResCap April 2005 - September 2009
Verizon January 2005 - April 2005
AT&T October 2002 - January 2005
Wellington management April 2002 - October 2002
Goldman Sachs 2000 - 2002
Skills
Weblogic, Middleware, Splunk, Akamai, Problem Solving, Unix, Apache, Unix Shell Scripting, Visio, Server Architecture, Architecture, Disaster Recovery, Integration, SDLC, Solution Architecture, Enterprise Architecture, Project Management, Solaris, IT Strategy, Java Enterprise Edition, Data Center, Agile Methodologies, Requirements Analysis, Oracle, Architectures, Shell Scripting, WebLogic, Vendor Management
Education
Florida International University 1998 — 2000
MS, Computer Emgineering
Osmania University 1995 — 1998
BE, Electronics and Communication Engineering
St Anns High School
verizon 2000 - Present
verizon 2000 - 2007
Education
Florida Agricultural and Mechanical University, College of Law 2002 — 2006
Triton Submarines, LLC June 2014 - Present
Verizon January 2008 - May 2009
Verizon Wireless November 2004 - January 2008
Nokia Mobile Phones November 1999 - November 2004
Panasonic July 1993 - November 1999
Harris RF Communications May 1992 - July 1993
Northwest Airlines December 1987 - April 1988
Washington Air National Guard July 1985 - November 1987
USAF July 1981 - June 1985
Skills
Mobile Devices, Go-to-market Strategy, Business Strategy, CDMA, Integration, Ethernet, Product Development, Competitive Analysis, Wireless, Telecommunications, LTE, Business Development, Cross-functional Team..., Team Leadership, Management, Cloud Computing, Strategic Partnerships, Project Management, Mobile Applications, Product Management, Mobile Communications, Product Lifecycle..., Product Marketing, New Business Development, Product Launch, Program Management, Sales Management, P&L Management, Mobile Technology, Solution Selling, VoIP, Strategy, Product Planning, Software Development, Handsets, Start-ups, SaaS, Vendor Management
Education
Florida Institute of Technology 2011 — 2013
MS, Ocean Engineering
Rutgers, The State University of New Jersey-Newark 1999 — 2001
MBA, Marketing
Rensselaer Polytechnic Institute 1990 — 1992
BSEE, Electrical Engineering
Ocean County College 1988 — 1990
AS, Engineering
Tenex Software Solutions, Inc. October 2000 - Present
Verizon March 2008 - October 2012
Verizon March 2002 - February 2008
Verizon 1999 - March 2002
Verizon June 1997 - 1999
Lucent Technologies September 1996 - May 1997
Simms Industries March 1995 - August 1996
Skills
Management, Coaching, Project Management, Program Management, Agile Methodologies, SDLC, Cloud Computing, SOA, Telecommunications, Enterprise Architecture, Vendor Management, VoIP, Executive Management, Unix, Integration, Solution Architecture, IT Management, Software Development, Software Project..., IT Strategy
Education
Florida International University 1992 — 1995
MS, Computer Science
GlobalEdge Media LLC 2009 - Present
ADVO/Valassis 2002 - 2004
Verizon 1987 - 2003
Cox Target Media 2000 - 2002
Skills
Sales Management, CRM, Sales Operations, Sales Process, SEM, Lead Generation, Advertising Sales, Advertising, Solution Selling, Leadership, Management, SEO, Team Building, Sales, PPC, Online Marketing, Online Advertising, Marketing, B2B, Start-ups, New Business Development, Direct Marketing, Selling, Social Media Marketing, Salesforce.com, Strategic Partnerships, Mobile Marketing, Cold Calling, E-commerce, Sales Presentations, Customer Acquisition, Copywriting, Digital Marketing, Web Marketing, B2B Marketing, Market Planning, Email Marketing, Customer Retention, Search Advertising, Google Adwords, Competitive Analysis, Local Search, Direct Mail, Interactive Marketing, Web Analytics, Marketing Management, Multi-channel Marketing, Integrated Marketing, Online Reputation..., Mobile Advertising
Education
Florida Institute of Technology 1989 — 1991
MS, Business Management
University of Alabama 1984 — 1986
Pinellas Park High School 1980 — 1984
Verizon November 2013 - Present
Starwood Vacation Ownership May 2013 - November 2013
Island One Resorts November 2011 - May 2013
Island One Resorts April 2010 - November 2011
Island One Resorts October 2009 - April 2010
Island One Resorts April 2007 - October 2009
Island One Foundation January 2008 - March 2008
Island One Resorts July 2006 - April 2007
Jeffrey M. Byrd P.A. & Weiss Legal Group P.A. July 2005 - July 2006
Barnes & Noble 2002 - July 2005
Skills
Accounting, Journal Entries, Accounts Payable, General Ledger, Account Reconciliation, Auditing, Variance Analysis, Customer Service, Training, Microsoft Excel, Microsoft Office, Spreadsheets, Accounts Receivable, Great Plains Software, Hospitality, Payroll, Employee Relations, Financial Analysis, Team Building, GAAP, Operations Management, Time Management, Software Documentation, Leadership, Management, Internal Controls, PowerPoint, Financial Statement..., Cash Management, Process Improvement, Financial Reporting, Revenue Analysis, Resorts, Financial Statements, Financial System..., Team Leadership, Diplomacy, Public Speaking, Process Scheduler, Employee Training, Legacy System Conversion, Negotiation, Coaching, Empowerment, Timeshare, SWOT analysis
Education
Florida Southern College 2006 — 2009
Bachelor of Science, Accounting, Magna Cum Laude
Florida Southern College 2006 — 2009
Bachelor of Science, Business Administration - Financial Management, Magna Cum Laude
Valencia Community College 2000 — 2003
Associate of Arts
University of Central Florida 1998 — 1999
n/a, Electrical/Mechanical Engineering
Heartland Payment Systems January 2005 - Present
Verizon March 2004 - December 2004
Equant April 1997 - March 2004
Interactive Response Technologies 1996 - 1997
Health Watch February 1996 - October 1996
Skills
Microsoft SQL Server, Databases, Disaster Recovery, ETL, SQL Tuning, Data Migration, Database Design, Data Warehousing, Database Administration, Unix, PL/SQL, SQL, Relational Databases, T-SQL, Project Management, OLAP, MySQL, Oracle, Agile Methodologies, SDLC, Enterprise Architecture, Business Intelligence, Software Development, SSIS
Education
Florida Atlantic University 1994 — 1997
Bachelor of Engineering (B.E.)
St. Cloud State University 1989 — 1993
BES, Computers
Verizon April 1998 - Present
Jade Communications, Inc. November 1997 - May 1999
AT&T March 1986 - September 1997
Skills
Switches, SS7, Troubleshooting, Networking, Telecommunications, IP, Data Center
Education
Florida Atlantic University 1995 — 2001
Novell CNE
Verizon January 2012 - Present
Terremark Worldwide, Inc. December 2010 - December 2011
Terremark Worldwide, Inc. May 2007 - December 2010
Terremark Worldwide, Inc. June 2006 - May 2007
Office of Dr. Vicente Lago May 2005 - June 2006
Office of the Provost- Florida International University August 2003 - December 2004
Skills
Human Resources, Vendor Management, Employee Relations, Leadership Development, Employee Benefits, Applicant Tracking..., Onboarding, Personnel Management, PeopleSoft, HRIS, Health Insurance, Employee Engagement, HR Policies, Payroll, Project Planning, Performance Management, Management, Recruiting, Deferred Compensation, Leadership, Talent Acquisition, Program Management, Benefits Administration, SPHR, Employee Recognition, Workforce Planning, ADP Payroll, Change Management, Process Improvement, Mergers & Acquisitions, Employment Law, Talent Management, Strategic Planning, EEO, 401k, Labor Relations, FMLA, Team Building, New Hire Orientations, College Recruiting, HR Consulting
Education
Florida International University
Masters of Business Administration
Florida International University
Bachelor of Business Administration, Human Resource Management
Nagravision 2007 - Present
NAGRA 2007 - 2015
Verizon Business 2000 - 2007
Verizon 1999 - 2000
Verizon 1996 - 1999
Skills
International Business, Global Operations, Contract Negotiations
Education
Florida Institute of Technology
Master of Science, Business & Contract Administration
J..O. Johnson
University of Alabama
Bachelor of Arts, Business Administration
MC TELECOM CONSULTANTS. INC. September 2009 - Present
City of Miami July 2007 - September 2009
BellSouth August 2006 - July 2007
Cypress Communications July 2004 - June 2006
Verizon March 1999 - November 2003
Skills
VoIP, Telecommunications, Avaya, Software Documentation, Cisco Call Manager, Telephony, Data Center, Troubleshooting, Call Center, Team Leadership, Unified Communications, Switches
Education
Florida International University 1982 — 1985
Bachelor of Science, Computer Science
MetLife April 2015 - Present
Verizon October 2012 - April 2015
Terremark (a Verizon Business) March 2012 - October 2012
Call One, Inc March 2005 - March 2012
TD Reinsurance (B'dos) Inc July 2004 - March 2005
Call One, Inc June 2002 - December 2003
Florida Institute of Technology May 1998 - December 2001
Florida Institute of Technology May 1999 - December 2000
Skills
Linux, System Administration, Troubleshooting, Servers, Red Hat Linux, Unix, MySQL, Technical Support, PHP, Operating Systems, Database Administration, CSS, Microsoft Technologies, Windows Server, VMware ESX, VoIP, Active Directory, Network Security, Hardware, Cisco Technologies, VPN, Cloud Computing, Security, ITIL, Microsoft SQL Server, Networking, Network Administration, Windows, Help Desk Support, Microsoft Certified..., VMware, Virtualization, Disaster Recovery, Windows 7, DNS, Software Installation, Switches, System Deployment, HTML, IT Operations, Backup Exec, IT Management
Education
Florida Institute of Technology 2013 — 2015
Master of Business Administration (M.B.A.), IT Management
Florida Institute of Technology 1997 — 2001
Bachelor's Degree, Computer Science, Honors
Florida Institute of Technology 1997 — 2001
Bachelor's Degree, Business Administration, Honors
Harrison College, Barbados
HS Diploma, Caribbean Examination Council
Fannie Mae August 2010 - Present
Wells Fargo February 2010 - August 2010
Boost Mobile April 2009 - February 2010
Sprint Nextel June 2006 - March 2009
Countrywide Home Loans November 2005 - June 2006
Verizon March 2004 - November 2005
Skills
SDLC, Integration, Testing, Quality Assurance, Analysis, Strategy, Java, Management, Business Requirements, Software Quality..., Requirements Analysis, Agile Methodologies, Business Analysis, Business Intelligence
Education
Florida International University 2000 — 2003
MS, COmputer Engineering
Box March 2014 - Present
Box March 2013 - March 2014
JPMorgan Chase July 2008 - February 2013
Verizon March 2007 - June 2008
Pilgrim Software October 2006 - March 2007
Skills
SDLC, SQL, Agile Methodologies, Business Analysis, Requirements Analysis, Software Project..., XML, Java, Unix, Software Development, Web Services, SOA, Java Enterprise Edition, Enterprise Architecture, Scrum, JavaScript, Linux, Software Engineering
Education
Florida Institute of Technology 2010 — 2011
Master's degree, Information Technology
University of South Florida 2006 — 2008
Bachelor of Science (BS), Computer Engineering, Computer Science
Verizon September 2014 - Present
CNL Financial Group November 2012 - Present
Lincoln Property Company November 2008 - November 2012
Solunet Inc July 2008 - September 2008
Ginn Development June 2006 - July 2007
Centex Destination Properties 2005 - 2006
Brad Smith Associates September 2002 - April 2005
Skills
Financial Reporting, GAAP, Accounting, Account Reconciliation, Journal Entries, Finance, Financial Accounting
Education
Florida Metropolitan University 2006 — 2009
MBA, Accounting
Florida Metropolitan University 2001 — 2004
Bachelors, Accounting
Verizon October 2004 - Present
Verizon July 1998 - October 2004
Verizon October 1996 - July 1998
Skills
Telecommunications, Analysis, Call Centers, Product Development, Quality Center, Strategic Planning, Project Planning, Project Management, Training, Vendor Management, Integration, Program Management, Cross-functional Team..., Business Analysis, Product Management, Team Leadership
Education
Florida Institute of Technology 2015 — 2017
Master of Business Administration (M.B.A.), Internet Marketing
The George Washington University 2011 — 2014
Master's Certificate, Project Management
University of Phoenix 2001 — 2008
Bachelor of Science, Information Technology
Verizon June 2012 - Present
Motorola Mobility Inc June 2007 - June 2012
Motorola May 1999 - June 2007
Skills
CDMA, Wireless
Education
Florida Institute of Technology 1997 — 1999
MS, Computer Science
Chinese Academy of Sciences 1994 — 1997
MSEE, Telecommunications Engineering
Xi'an Jiaotong University 1990 — 1994
BSEE
Verizon December 2004 - Present
LSSI 2002 - 2004
Skills
Product Management, Process Improvement, Team Leadership, Strategic Partnerships, Telecommunications, Sales, Salesforce.com, Analysis, Business Intelligence, Cross-functional Team...
Education
Florida Institute of Technology
Verizon January 2014 - Present
Beef 'O' Brady's August 2008 - Present
Verizon May 2000 - January 2014
Marist College January 2004 - January 2008
The Academy of Design and Technology January 2002 - January 2004
Florida Metropolitan University January 1999 - January 2002
GTE Data Services 1989 - 2000
Skills
Consulting, LAN-WAN, Telecommunications, Cisco Technologies, Cloud Computing, Network Design, VoIP, Ethernet, Routers, WAN, Data Center, Telephony, IP, TCP/IP, Troubleshooting, MPLS, Switches, Vendor Management, Wireless, Managed Services, Disaster Recovery, Security, Network Engineering, Software Installation, IT Management, Routing, System Deployment, Network Architecture, Restaurant Management, Wine & Spirits Industry, Cooking, ServSafe Instructor, Mainframe Architecture, Operating Systems, Integration, Networking, Virtualization, Servers, IT Operations, VPN, Network Security, BGP, Computer Network..., Wireless Networking, Unified Communications, Network Administration, DNS, Solaris, SIP, System Administration
Education
Florida Metropolitan University 1996 — 1998
MBA, Business administration, Summa Cum Laude
National Education Center 1983 — 1987
BSEET, Electronic Engineering Technology, Honors
Verizon July 2013 - Present
Verizon June 2012 - Present
Verizon March 2012 - June 2012
Verizon January 2010 - March 2012
Verizon April 2003 - December 2009
Verizon May 2002 - April 2003
Skills
Project Planning, Project Management, Networking, Network Engineering, Management, Ethernet, Analysis, Team Leadership, Telecommunications, Managed Services, Network Design, Vendor Management, Wireless, Integration
Education
Florida Institute of Technology 2011 — 2014
MBA, Project Management, 4.0
Villanova University 2009 — 2009
Masters Certificate, Project Management, A
Manhattan College 1998 — 2002
Business, Management Information Systems, 3.2
Hewlett Packard Enterprise January 2014 - Present
FishNet Security January 2013 - December 2013
IBM October 2011 - January 2013
IBM Internet Security Systems October 2009 - October 2011
Verizon September 2007 - November 2009
Cybertrust January 2002 - July 2007
TruSecure October 2001 - January 2002
Netplexus (Clean Communications) October 2000 - October 2001
MarketMax May 1997 - October 2000
Skills
Security, Strategic Partnerships, Solution Selling, IPS, Business Development, Professional Services, Information Security..., Vulnerability Assessment, Product Management, Managed Services, SaaS, Cloud Computing, Information Security, Vulnerability Management, Computer Security, Program Management, Pre-sales, Internet Security, Network Security, Management, PCI DSS, Vulnerability Scanning, Firewalls, Managed Security..., Sales, Service Delivery
Education
Florida Atlantic University
Qwest Communications Work Effort ManagerQwest Communications2006 - Present
Verizon June 1998 - July 2003
Gray Matter Software 1996 - 1998
Education
Florida Atlantic University
Bachelor of Arts, Art Education
Verizon February 1995 - Present
Bank Leumi July 1986 - July 1994
Skills
Program Management, Process Improvement, Requirements Analysis, Integration, Vendor Management, Software Documentation, Business Analysis, Testing, Cross-functional Team..., MS Project, Team Leadership, SAP, Change Management, Quality Assurance, Six Sigma
Education
Florida Institute of Technology 1970 — 1975
BS, Management Science
IBM 2013 - 2014
Verizon 2009 - 2013
Siemens 2005 - 2008
Verizon 2003 - 2005
Symlinx Inc 2001 - 2003
Sun Microsystems 2001 - 2001
AKDC 1998 - 2001
Education
Florida Atlantic University 2007 — 2008
MS, Computer Science
Karnatak University Dharwad
Bachelor of Engineering (BE), Electronics and Communication
Beth Israel Deaconess Hospital-Plymouth April 2015 - Present
Verizon March 2003 - July 2010
Verizon 1997 - 2002
Sales Networks Inc (SNI) 1991 - 1997
Digital Equipment Corporation January 1980 - October 1990
Skills
Troubleshooting, Process Improvement, Change Management, Project Management, Management, Six Sigma, Training, Team Building, Telecommunications, Vendor Management
Education
Florida Institute of Technology 2008 — 2012
MBA, Accounting and Finance
Villanova University 2006 — 2007
Six Sigma, Lean Six Sigma
Roger Williams University 1999 — 2001
Networking
University of Massachusetts Boston 1980 — 1982
BS, Business Management
Cummins Inc. October 2011 - Present
Cummins, Inc July 2007 - October 2011
Cummins Inc. May 2006 - August 2006
Verizon June 2004 - August 2004
Cable & Wireless Grenada Ltd. (Now LIME) June 2003 - August 2003
Grenada Electricity Services Ltd. (GRENLEC) June 2002 - August 2002
Anglican High School (AHS) September 2000 - August 2001
Skills
Six Sigma, FMEA, Testing, Project Management, Root Cause Analysis, Electronics, Engineering Management, Continuous Improvement, Cross-functional Team..., Engineering, Process Improvement, DMAIC, Analysis, Leadership
Education
Indiana University - Kelley School of Business 2009 — 2011
Masters, Business Administration
Florida Institute of Technology 2001 — 2007
BS, MS, Electrical Engineering
T.A. Marryshow Community College 1998 — 2000
Associate's Degree, A' Level Mathematics, Chemistry, Physics
Deloitte September 2013 - Present
Justalent LLC October 2011 - Present
Justalent LLC May 2005 - Present
Miami-Dade County 2005 - 2011
Verizon 2004 - 2005
Skills
PeopleSoft, PeopleCode, PMP, SQR, PL/SQL, Query Writing, PeopleTools, Personnel Management, Project Management, Management, Crystal Reports, Production Support, Requirements Gathering, Financials, ERP, Requirements Analysis, SDLC, Data Conversion, XML Publisher, Oracle, Business Process, Business Intelligence, Systems Analysis, Integration, Software Implementation, Business Analysis, Software Project..., SQL, Data Migration, DB2, Databases, Fit/Gap Analysis, HRIS, Business Process..., Software Documentation, Testing, Payroll, Interfaces, Web Services, Software Development, Data Modeling, Resource Management, IT Strategy, SharePoint, Oracle E-Business Suite, Data Warehousing
Education
Florida International University
Verizon February 2014 - Present
Verizon December 2010 - Present
Verizon May 2008 - December 2010
Verizon April 2004 - May 2008
Skills
Bilingual (Spanish /..., Telecommunications, Supply Chain Management, Procurement, Hosted Services, Software, Proposal Writing, Cloud Computing, Cross-functional Team..., Process Improvement, Project Management, Forecasting, Program Management, Vendor Management, Product Management, Negotiation, Team Leadership, Project Planning, Strategic Planning, Business Strategy, Team Building, Financial Analysis, Global Sourcing, Accounting, Contract Negotiation, Contract Management, International Business, Operations Management, Lean Tools, Six Sigma, Management, Leadership, Budgets, CRM, Analysis, Strategy, SaaS, Enterprise Software, Product Development, Business Analysis, Mobile Devices
Education
Rutgers, The State University of New Jersey-Newark 2009 — 2013
Master of Business Administration, Supply Chain Management and Global Business, 3.7
Florida International University
Bachelor of Science (B.S.), Industrial and Systems Engineering
Road Trip May 2015 - Present
BlueGrace Logistics October 2014 - May 2015
Optimum Solutions, LLC January 2009 - October 2014
Verizon July 1997 - November 2008
Skills
Process Improvement, Visio, Integration, Vendor Management, SDLC, Business Process..., Team Leadership, Project Management, Program Management, Strategic Planning, Contract Negotiation, Business Analysis, Disaster Recovery, Data Center, IT Management, Team Building, Consulting, IT Strategy, Coaching, Requirements Analysis, Cross-functional Team..., Project Planning, Telecommunications, Sales, Change Management, Management Consulting, Cloud Computing, New Business Development, Management, SaaS, Software Project..., Customer Service, Solution Selling, Leadership, Enterprise Software, Security
Education
Florida Metropolitan University 1998 — 2000
MBA, Business
Verizon October 2007 - Present
Verizon October 2007 - Present
Vonage May 2005 - October 2007
Skills
Telecommunications, Data Center, Cisco Technologies, Troubleshooting
Education
Florida Institute of Technology 2011 — 2015
Associate of Science (AS), Information Technology
Villanova University 2009 — 2010
IS, IS Security
Verizon September 1998 - Present
Verizon 1998 - Present
Skills
Segmentation, Competitive Analysis, Analytics, Telecommunications, Product Management, Cross-functional Team..., Project Management, Product Marketing, Go-to-market Strategy, Strategy, CRM, Program Management, Management, Team Leadership, Public Speaking, Customer Service, Microsoft Office, Strategic Planning, Team Building, Leadership, Leadership Development, Training, Marketing
Education
Florida Institute of Technology 2010 — 2012
Masters, Management, Marketing
Irving ISD Fiber Network Field TechnicianVerizonApril 2006 - October 2010
Verizon June 2005 - April 2006
Verizon October 1985 - June 2005
Verizon December 1980 - October 1985
Education
Florida Institute of Technology 1975 — 1978
AS, Oceanography
Digital Intelligence Systems Corp. (DISYS) June 2012 - December 2012
Verizon 2005 - 2010
Verizon 2002 - 2005
Verizon 1998 - 2002
GTE 1996 - 1997
GTE 1993 - 1995
Skills
Project Management..., Microsoft systems:..., Led Joint Application..., Requirements Analysis, Cross-functional Team..., Management, Budgets
Education
University of South Florida - College of Business Administration
Master of Business Administration (M.B.A.), Business
Florida Southern College
Bachelor of Science, Business
Trader Joe's March 2007 - Present
Verizon August 1979 - July 2003
C&P Telephone Co. of Maryland June 1968 - August 1979
Skills
Cashiering, Inventory Management, Customer Service, Time Management, Retail, Cash Register, Merchandising, Inventory Control, Loss Prevention, Visual Merchandising, Retail Sales, Store Management, Data Entry, Cash Handling Experience, Teamwork, Customer Satisfaction
Education
Florida Keys Community College 1969 — 1970
Verizon 1997 - 2006
Skills
Active Directory
Education
Florida A&M University 1980 — 1983
Bachelor of Science (BS), Computer Information Systems
Fannie Mae June 2015 - Present
Verizon August 2013 - April 2015
Tupperware Brands March 2010 - August 2013
Tupperware Brands June 2007 - March 2010
R. F. Gallagher & Associates March 2004 - June 2007
84 Lumber April 2002 - March 2004
Skills
Internal Controls, US GAAP, Financial Reporting, Internal Audit, Accounting, Financial Audits, Sarbanes-Oxley, GAAP, SEC filings, Financial Accounting, Cash Flow, Accounts Payable, Accounts Receivable, Sarbanes-Oxley Act, Auditing, Budgets
Education
University of Central Florida 1999 — 2002
Bachelor's degree, Accounting
Florida Southern College
Verizon 2010 - Present
Skills
Team Building, Team Management, Quota Achievement, Sales Presentations, Training, Telecommunications, Cross-functional..., Contract Negotiation, Managing Complex Sales, Issue Resolution
Education
Florida A&M University 1989 — 1994
Public Administration
Animal Hospital of Tampa Inc January 2009 - Present
Verizon January 2013 - February 2014
CNA Training Seven Hills Health and Rehabilitation Center December 2012 - December 2012
CASE STUDIES December 2012 - December 2012
Safeguard America March 2012 - November 2012
Skills
Strong written and oral..., Data Entry, Nonprofits, Public Speaking, Microsoft Office, Fundraising, Event Planning, Strategic Planning, Social Media, Research, Customer Service, Community Outreach, Public Relations, Event Management, Microsoft Excel, Project Management, PowerPoint, Volunteer Management, Microsoft Word, Editing, Program Development
Education
Lively Technical Center 2012 — 2012
Certified Nursing Assistant
Florida A&M University 2010 — 2012
Thomas Jefferson High School 2007 — 2010
High School Dilpoma
Rita Technology Services October 2014 - April 2015
Big Mouth Local May 2013 - October 2014
Verizon November 2001 - February 2013
Verizon May 2000 - November 2001
Skills
SharePoint, Quality Assurance, ASP.NET, Microsoft SQL Server, HTML, JavaScript, JCL, Project Management, XML, Visual Studio, Testing, CRM, VB.NET, Process Automation, Microsoft Excel, SharePoint Designer, SDLC, User Acceptance Testing, Mercury QuickTest Pro, COBOLII, REXX, Analysis, COBOL, Visio, Systems Analysis, Access, Troubleshooting, Mainframe, SSIS, SQL, PerformancePoint, Dashboard Designer, MDX, SSAS 2012, VBA, VBScript, SSRS
Education
Florida Southern College
Bachelor of Science (B.S.), Business Administration