Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
Beasley Broadcast Group January 2015 - Present
Bluejeanfoodcritic.com January 2011 - Present
Verizon January 1999 - Present
Ed Hitzel's Enterprises January 2013 - June 2015
M.A.B Paints January 1995 - December 1998
Self Employed January 1993 - December 1998
Skills
Public Relations, Social Media Marketing, Content Management, Digital Marketing, Social Media, SEO, Marketing Communications, Media Relations, Press Releases, Corporate Communications, Internal Communications, Strategic Communications, Project Management, Crisis Communications, Film Production, Acting, Tourism, Tour Operators, Guided Tours, Radio Broadcasting, Freelance Writing, Radio, Film, executive producer, producer, Magazine Writing, newsletter writer, booking agent, talent relations, Marketing, Blogging, Online Marketing, Social Networking, Video Production, Entertainment, Management, food judge, Lifetime Certified...
Education
Camden County College
Deptford High School
Verizon 2010 - 2011
Verizon 2008 - 2010
Verizon 2004 - 2008
Verizon 1996 - 2004
Skills
Online Marketing, Marketing Management, Market Planning, Multi-channel Marketing, Segmentation, Marketing, Vendor Management, Strategic Partnerships, Lead Generation, Guerrilla Marketing, Business Planning, Management, Sales, Experiential Marketing, Channel Marketing, Marketing Strategy, Social Media Marketing, Email Marketing, Viral Marketing, Leadership, Event Planning, Marketing Communications, Digital Marketing, Relationship Marketing, Product Marketing, Budgets, Customer Retention, Product Launch, Direct Marketing, SEM, Market Research, Integrated Marketing, Brand Development, B2B Marketing, Online Advertising, B2B, Analytics, Customer Acquisition, Strategy, Team Management, Program Management, Brand Management, Sponsorship, Cross-functional Team..., Product Management, Competitive Analysis, Product Development, CRM, Project Management, Event Marketing
Education
State College of Florida-Manatee-Sarasota
Management, Business Administration and Management, General
Camden County College
Marketing
San Diego County Board of Supervisors January 2013 - February 2015
2012 Primary and General Congressional Campaigns 2011 - 2012
Mitchell International 2009 - 2011
MedImpact Healthcare Systems, Inc 2006 - 2009
MedVantx, Inc 2003 - 2006
MedImpact Healthcare Systems, Inc 1999 - 2002
Verizon 1998 - 1999
University Netcasting (FansOnly.com) 1997 - 1998
Fisher Marketing Solutions 1995 - 1998
Trade Service Corporation November 1995 - December 1996
Skills
Salesforce.com, Email Marketing, Social Media Marketing, Google Analytics, Google Adwords, Microsoft Office, Outlook, Excel, Pivot Tables, Data Analysis, Web Analytics, Marketing Communications, Market Research, Competitive Analysis, Advertising, Technical Writing, Process Improvement, Compliance, Sales Presentations, SDLC, SEO, Online Marketing, SEM, Customer Relations, PPC, Proposal Writing, Product Marketing, Pricing, Sales Support, Digital Marketing, Social Media, Marketing Strategy, Online Advertising, Facebook, Affiliate Marketing, Access, Conversion Optimization, Direct Marketing, E-commerce, SMO, Keyword Research, Landing Page..., Copywriting, Organic Search, Product Management, Digital Strategy, Website Conversion, Traffic Generation, Analytics, A/B testing
Education
California State University-San Marcos - College of Business Administration 2005 — 2008
Masters, Business Administration
San Diego State University-California State University 1984 — 1987
B.A., Linguistics
Thomas Industrial Network May 2012 - Present
Yellowbook February 2003 - May 2013
Yellowbook February 2004 - November 2008
Verizon October 1999 - February 2003
Skills
Google Adwords Certified, Executive Speaking..., Dale Carnegie Training..., Cold Calling, Public Speaking, Online Advertising, Google Adwords, SEM, B2B Marketing, Advertising, SEO copywriting, Lead Generation, New Business Development, Sales, Digital Marketing, B2B, SEO, Social Media Marketing, Selling, Direct Marketing, Online Marketing, B2B Marketing Strategy, PPC, Sales Management, Advertising Sales, Sales Presentations, Management, Account Management, Email Marketing, E-commerce, Marketing, Web Marketing, Strategy, Salesforce.com, Mobile Marketing
Education
California State University-Sacramento
BA, Communications, and Business
California State University-Sacramento
Bachelor's degree, Communication and Media Studies
Airgas January 2014 - Present
Fleetmatics June 2013 - November 2013
Verizon February 2011 - September 2012
Dealer Services Corporation June 2006 - September 2010
FNB Consumer Discount Company May 1999 - May 2005
Skills
Operations Management,..., Operations Management, Freight, Business Development, LTL, Auditing, Shipping, Risk Management, Loans, Negotiation, Sales, Customer Satisfaction, Forecasting, Team Building, Customer Retention, Sales Management, Account Management, Cold Calling, Credit, Finance, Logistics, Team Leadership, Sales Presentations, Automotive, Relationship Management, Banking, Microsoft Excel, Direct Sales, B2B, Key Account Management, P, Strategic Planning, Training, Fleet Management, Sales Process, Salesforce.com, Building Relationships, Coaching, Recruiting, Employee Training, SaaS, Marketing, Lead Generation, Marketing Strategy, Call Centers, Cross-functional Team..., Competitive Analysis, Strategy, Hiring, Outside Sales
Education
California University of Pennsylvania 1990 — 1995
Bachelor of Business Administration (B.B.A.), Marketing, Finance
Connellsville Senior High School 1987 — 1990
Verizon October 2004 - Present
Micro Warehouse June 1997 - November 2002
Super Fresh foodmarkets June 1987 - January 1997
Skills
Telecommunications, Business Analysis, Vendor Management, Process Improvement, Call Centers, Project Management, Program Management, Management, Team Leadership, Cross-functional Team..., Analysis, Customer Service, Managed Services
Education
Camden County College
Computer Integrated Manufacturing
Verizon June 2013 - March 2015
Verizon Wireless June 2006 - March 2015
Verizon Wireless November 2004 - June 2006
Adecco Staffing, USA June 2003 - November 2004
Moss Adams LLP 2003 - 2003
Skills
Telecommunications, Business Analysis, Access, Account Reconciliation, Analysis, Databases, Process Improvement, Wireless, Team Leadership, Data Analysis, Testing, Project Management, PeopleSoft, Accounting, Integration, Troubleshooting, Requirements Analysis, Call Centers, System Administration, SQL, Software Development, Program Management, Data Mining, Analytics, Windows, Visio, Project Planning, Vendor Management, Data entry, Journal Entries, Financial Analysis, Finance
Education
Strayer University (VA) 2010 — 2013
Master of Business Administration (MBA), Accounting, Ending GPA 3.917
CSU Sacramento 1998 — 2003
Bachelor's degree, Accounting and Accounting Information Systems
Verizon August 2000 - Present
Skills
Training Delivery, Development & delivery..., Communication Skills, Interpersonal Leadership, Process Improvement, Process Implementation, Process Improvement..., Issue Resolution, Issue Resolution..., Vendor Management, Call Centers, Employee Relations, Leadership, Training, Cross-functional Team..., Management, Team Leadership, Sales, Employee Training
Education
California University of Pennsylvania 1995 — 1997
Bachelor of Science (B.S.), Communications and English
Edinboro University of Pennsylvania 1989 — 1992
MeringCarson September 2013 - Present
InsightPR June 2013 - September 2013
Visit California May 2012 - August 2013
PRSSA at Sacramento State August 2012 - May 2013
Super Social Kiosk October 2011 - March 2013
Sacramento365.com October 2011 - January 2012
Paradise Catering May 2011 - August 2011
Verizon August 2010 - May 2011
Amp Energy February 2010 - June 2010
2010 U.S. Senior Open 2010 - 2010
Skills
Writing, Customer Service, Event Management, Public Relations, Promotions, Team Leadership, Social Media Marketing, Conference Speaking, Public Speaking, Media Relations, Strategic Communications, Leadership, Social Media, Event Planning, Crisis Communications, Teamwork, Press Releases, Outlook, Fundraising, Time Management, Social Networking, Microsoft Excel, Marketing Communications, Editing, Community Outreach, Project Planning, Online Advertising, Blogging, Facebook, Newsletters, Creative Writing, Corporate Communications, Marketing, Copywriting, Nonprofits, Sales, Online Marketing, Advertising, Publicity, Copy Editing, Speech Writing, Journalism, Marketing Strategy, Internal Communications, AP Style, Brand Development
Education
California State University-Sacramento 2009 — 2013
Bachelor's degree, Public Relations
Accumulative High School 2004 — 2008
Carmel High School 2004 — 2008
Diploma
Carmel high school 2004 — 2008
California State University of Sacramento
Communications; Public Relations
Yale Center for Emotional Intelligence July 2015 - Present
College of the Desert April 2015 - July 2015
College of the Desert December 2014 - July 2015
Zen Maids October 2014 - January 2015
Somatherapy Institute School of Massage July 2014 - January 2015
San Francisco State University January 2014 - June 2014
Social Perception, Attitudes, & Mental Stimulation Lab May 2013 - June 2014
San Francisco State University August 2013 - December 2013
Complex Cognition Lab August 2012 - June 2013
Verizon July 2007 - July 2009
Skills
Data Analysis, Statistics, Survey Design, SPSS, Data Mining, Analysis, Research, Human Computer..., Quantitative Research, Qualitative Research, Technical Writing, Psychology, Higher Education, Editing, Copy Editing, Microsoft Excel, Program Evaluation, Research Design, Training, Critical Thinking, Grant Writing, Program Development, Job Analysis, Programming, Community Outreach, Matlab, Student Affairs, ArcGIS, Social Sciences, Science, University Teaching, Survey Research, Nonprofits, PowerPoint, Teaching, Text Editing, Public Speaking, Lecturing, Academic Writing, Social Psychology, Mental Health, Statistical Data...
Education
San Francisco State University 2012 — 2014
Master of Arts (M.A.), Social Psychology
California State University-San Bernardino 2009 — 2011
Bachelor of Arts (B.A.), Psychology
Cathedral City High School
Verizon Treasury AnalystVerizon1998 - 2014
Education
California State University-Sacramento 1992 — 1995
Bachelor of Science (BS), Accounting
Cosumnes River College 1990 — 1992
Associate of Arts (AA), Accounting
h.h. gregg July 2015 - Present
Verizon September 2012 - May 2014
Military Sales & Service May 2007 - July 2012
Skills
Telecommunications, Call Centers, Customer Satisfaction, Direct Sales, Solution Selling, Account Management, Sales, Sales Management, Selling, Team Leadership, Customer Experience, Sales Presentations, Sales Process, Customer Retention, Sales Operations
Education
Campbell University
Verizon Enterprise Solutions June 2015 - Present
Verizon Enterprise Solutions November 2013 - June 2015
Verizon June 2012 - November 2013
Verizon October 2007 - June 2012
Verizon Business February 2006 - October 2007
Electronic Data Systems (EDS) November 2000 - February 2006
Electronic Data Systems (EDS) November 1998 - November 2000
MCI Systemhouse, Inc November 1997 - November 1998
Skills
Project Plans, Scope Management, Program Management, Change Management, Solution Development, Vendor Management, Project Management, Product Management, Outsourcing, Project Planning, Business Analysis, MS Project, Data Center, Leadership, Professional Services, Management, Enterprise Software
Education
California State University-Sacramento 1992 — 1997
B.A., Communications
Verizon Wireless April 2014 - Present
CustomerLink Systems August 2013 - April 2014
Verizon April 2012 - August 2013
Verizon Wireless 2011 - 2012
Verizon Wireless 2006 - 2011
California Department of Justice 2006 - 2006
Adecco Group 2006 - 2006
Skills
Microsoft Excel, Access, Managing Database, PeopleSoft Financial, Citrix Two Tier, Accounting, Accounting Applications, Accounting System, Fixed Asset Management, SQL, VBA pogramming, Java, Time Management, Quality Center, Business Process..., Business Analysis, Teradata, IT Operations, Visio, Data Analysis, Management, Account Reconciliation, Analysis, Budgets, PeopleSoft, Training, Variance Analysis, Fixed Assets, Auditing, Databases, Sarbanes-Oxley Act, VBA, Financial Analysis, Forecasting, Process Improvement
Education
California State University-Sacramento 2002 — 2004
Bachelor of Arts (B.A.), Psychology
Verizon May 2013 - Present
Verizon Wireless November 2011 - Present
Young Scholars Institute June 2011 - September 2011
Saveology.com ™ January 2011 - June 2011
Vitel Communications, LLC August 2010 - February 2011
Dick's Sporting Goods November 2008 - January 2010
Skills
Microsoft Office, Inventory Management, Retail, Customer Service, Customer Relations, Account Management, Team Building, Problem Solving, Negotiation, B2B, Public Speaking, Coaching, Telecommunications, New Business Development, Marketing Strategy, Contract Negotiations, Customer Satisfaction, Cold Calling, Consultative Selling, Direct Sales, Selling, Fundraising, Budgeting, Sales, Salesforce.com, Marketing, Team Leadership, Social Networking, Leadership, Management, Customer Retention, Strategic Planning, Event Planning, Social Media, Project Management, Microsoft Word, Training, Time Management, Contract Negotiation
Education
California University of Pennsylvania 2010 — 2011
BS, Political Science
Hofstra University 2009 — 2010
Political Science and Government
University of Miami 2005 — 2008
Bachelor's degree, Political Science and Government
Actively seeking next career opportunity in Human Resources! 2013 - Present
HReWorld January 2009 - Present
Verizon 2011 - 2013
Hewlett-Packard 2008 - 2009
Hewlett-Packard Co 2006 - 2008
Hewlett-Packard 2000 - 2006
Skills
Performance Management, Organizational..., Strategic Partnerships, Talent Management, Management, Employee Engagement, Leadership Development, Program Management, Change Management, Leadership, Employee Relations, Personnel Management, Human Resources, Recruiting, Coaching, Talent Acquisition, Succession Planning, Training, Onboarding, Organizational..., Workforce Planning, Strategic Planning, Team Building, Project Management, Business Strategy, Hiring
Education
California State University-Sacramento
Bachelor of Science, Business Administration --- HR Mgmt, Finance, Economics
Golden Gate University
MBA, Marketing
University of California, Berkeley
Bachelor of Science, Electrical Engineering
Camden City School District July 2014 - Present
Stratus Technology Services, LLC September 2013 - June 2014
Verizon June 1991 - March 2013
Skills
Cisco Technologies, Routers, Network Design, LAN-WAN, Unified Communications, WAN, Network Engineering, Security, Cisco Call Manager, VoIP, Telecommunications, Switches, Cisco IOS, Catalyst Switches, Implement Cisco AVVID..., Cisco Hardware - Layer..., Network Traffic..., Routing Protocols like..., Network QOS for Voice,..., Cisco unified..., Palo Alto Firewalls, F5 BIG-IP LTM, MPLS, Cisco Nexus 5000, Cisco UCS
Education
Camden County College
Associate of Arts and Sciences (AAS), Computer Studies
SLEEPYS MATTRESS May 2015 - Present
Aflac 2015 - Present
Verizon April 2010 - March 2015
C&S Paint June 2005 - April 2010
Skills
Report Writing, Research, Microsoft Word, Microsoft Office, Customer Satisfaction, Project Management, Customer Service, Troubleshooting, Wireless, Telecommunications, Technical Support, iOS, Call Centers, Android, Blackberry, Mobile Communications, Sales, Customer Experience, Networking, Mobile Devices, Wireless Networking, Customer Retention, Marketing, Public Speaking, Team Building, Training, Cellular Communications, Social Media, Social Networking, Retail, Social Media Marketing, Facebook, Twitter, Conversation Management, Speech Writing, Creative Writing, WiFi, Small Talk, Contact Improvisation, Cold Calling, Sales Management, Time Management, Strategic Planning, Direct Sales, Leadership, Account Management, Management, Team Leadership, Coaching
Education
University of North Carolina at Wilmington 2005 — 2008
Master of Arts (M.A.), Liberal Arts and Sciences/Liberal Studies
Campbell University 2000 — 2004
Bachelor of Science (BS), English Language and Literature, General
Verizon January 2011 - Present
California University of PA - Southpointe Campus August 2010 - December 2010
Allstate Insurance Company-The Butka Agency May 2008 - June 2010
The Wellness Chiropractic at Southpointe June 2008 - August 2009
Skills
Microsoft Office, Public Speaking, Coordinating Events, Event Planning, Managing Events, Payroll, Writing, Office Administration, Health Promotion, Health Program Planning, Personal Training, Consulting, Customer Engagement, Customer Retention, Absenteeism, Employee Engagement, Employee Wellness..., Wellness Coaching, Health Marketing, Group Instruction, Hands-on Training, Vendor Relationships, Proposal Support, Data Analysis, Fitness, First Aid, Cpr Certified, PowerPoint, Team Building, Customer Service, Recruiting, Program Management, Human Resources
Education
California University of Pennsylvania 2011 — 2011
Master of Science, Exercise Science & Health Promotion
The Pennsylvania State University- University 2006 — 2010
Bachelor of Science, Kinesiology; Fitness Studies
Verizon February 1992 - Present
Skills
Telecommunications, Project Management, Process Improvement, Team Building, Strategic Planning, Cross-functional Team..., Training, Change Management, Leadership, Electrical Safety, Workplace Safety, Six Sigma, Management, Integration, Coaching, Safety Management..., Budgets, Employee Training, Negotiation, Auditing, Vendor Management
Education
California State University-Northridge 1987 — 1993
Master of Science, Environmental & Occupational Health
T-Mobile July 2012 - January 2015
Verizon December 2011 - May 2012
Electronic Merchant Systems March 2011 - March 2012
ATT November 2007 - December 2010
Millville Board of Education November 1996 - March 2001
Skills
Sales Management, Coaching, Team Building, Direct Sales, Sales, Management, Leadership, Cold Calling, Networking
Education
Thomas Edison State College 1999 — 2003
BS/BA, Business Administration/marketing
Camden County College 1983 — 1987
HS Diploma
Verizon 2013 - Present
CFO Strategic Partners 2013 - 2013
Law Firms & Healthcare Services 2009 - 2013
Creative Healing 2006 - 2011
Full Sail University 2008 - 2009
National Retail Properties, Inc. 2003 - 2005
Education Positions 1997 - 2004
Old Kent Bank 1994 - 1997
Skills
Financial Analysis, Financial Accounting, Payroll, Human Resources, Strategic HR, Financial Modeling, Strategic Financial..., P&L Analysis, P&L Forecasting, Cost Management, Project Management, Benefits Analysis, Talent Management, Finance, Leadership, Performance Management, Accounts Receivable, Budgets, Accounting, Financial Reporting, Management, System Administration, Forecasting, Employee Benefits, Customer Service, Leadership Development, Analysis, Recruiting, Training, Personnel Management, Interviews, Deferred Compensation, Accounts Payable, Administration, Compensation Analyst, Auditing
Education
Florida Atlantic University 2013 — 2015
Master of Taxation, Taxation
University of Florida - Warrington College Of Business 2011 — 2013
Master of Business Administration (M.B.A.), Business
Calvin College 1993 — 1997
B.A., Business - Finance
PennyMac Loan Services, LLC June 2015 - Present
Verizon October 2011 - May 2015
Skills
Capital Markets, Investments, Microsoft Excel, Financial Modeling, Trading, Corporate Finance, Alternative Investments, Credit, Sales, Loan Origination, Team Building, Training, Finance, Public Speaking, Management, Leadership, Customer Service
Education
Training Pro
NMLS
California State University-Sacramento
Bachelor's degree, Communication and Media Studies
Fannie Mae 2010 - Present
Verizon October 1998 - June 2009
Verizon Communications 1998 - 2009
Bell Atlantic 1998 - 2000
Skills
Excel, Access, Word, PowerPoint, Outlook, Microsoft Office, Visio, Financial Analysis, Data Analysis, Metrics, Analysis
Education
California State University-Sacramento
B.S, Finance
Verizon January 2009 - Present
Steiner Binoculars November 2000 - January 2009
Steiner Binoculars May 1996 - November 2000
Skills
Retail, Budgeting, Customer Satisfaction, Trade Shows, Customer Service, New Business Development, Sales Management, Event Management, Management, Marketing Strategy, Merchandising, Account Management, Budgets, Sales, Project Planning, Team Building, Training, Forecasting, Product Marketing, Inventory Management, Product Development, Purchasing, Strategic Planning, Marketing, Business Development, Pricing, Negotiation, Leadership, Advertising, Business Planning, Operations Management, Business Strategy, P&L Management, Competitive Analysis
Education
Strayer University-Maryland 2010 — 2012
BA, Business Administration, Marketing
Camden County College 1993 — 1996
AA, Business Administration
State of Maryland August 2011 - Present
University of Pittsburgh May 2010 - July 2011
University of Pittsburgh May 2008 - May 2010
Verizon August 1997 - May 2007
Skills
Collection Development, Information Literacy, Library, Research, Public Speaking, Supervising, Program Development, Adult Education, Books, Blogging, Training, Cataloging, Policy, Program Management, Grant Writing, Community Outreach, Higher Education, Library Science, Library Instruction, Editing, Teaching, Academic Libraries, Social Media, Nonprofits, Digital Libraries, Management, Library Research, Library Management, Microsoft Office, Virtual Reference, Electronic Resources, Library Reference, Archives, Event Planning, Writing, Social Networking, History, Customer Service, Fundraising, Metadata, Creative Writing, Special Collections, Staff Development, E-Learning, Volunteer Management, Leadership, Strategic Planning, Curriculum Design, Proofreading, Information Retrieval
Education
University of Pittsburgh 2007 — 2009
MLIS
California University of Pennsylvania 1989 — 1995
B.S., Education emphasis Mathematics
Mutare Hypnosis, LLC June 2014 - Present
The Mutare Group February 2000 - Present
University of Phoenix February 2000 - Present
Waters & Co.Inc 1990 - Present
Verizon October 1988 - February 2000
Skills
Staff Development, Career Development, Career Counseling, Entrepreneurship, Personal Development, Change Management, Start-ups, Business Development, Leadership Development, Public Speaking, Coaching, Executive Coaching, Organizational..., Instructional Design, Higher Education, Strategy, Performance Management, Project Planning, Training, Emotional Intelligence, Program Management, Management Consulting, Executive Development, Team Building, Resume Writing, Teaching, Leadership, Motivational Speaking, Psychology, Organizational..., Adult Education, Business Coaching, Employee Training, Management, Educational Leadership, Enterprise Software, Distance Learning, Time Management, Consulting, Personnel Management, Marketing, Curriculum Development, Small Business, Social Networking, Conflict Resolution, E-Learning, Strategic Planning, Social Media, Workshop Facilitation, Team Leadership
Education
Union Institute & University 1996 — 2000
Ph.D., Organizational Development
Cambridge College 1993 — 1995
M.Ed., Integrated Studies
CareerSource Tampa Bay December 2009 - Present
WorkNet Pinellas April 2009 - June 2009
Florida Department of Children and Families June 2007 - April 2009
Bright House Networks March 2005 - May 2007
Aetna January 2003 - March 2005
Verizon August 1997 - October 2002
Skills
Workforce Development, Community Outreach, Employee Benefits, Resume Writing, Career Counseling, Training, Leadership Development, Interviews, Recruiting, Career Development, Job Search Strategies, Team Building, Onboarding, Nonprofits, Job Coaching, Conflict Resolution, Public Speaking, Customer Service, Organizational..., Coaching, Leadership, Microsoft Office
Education
Springfield College-School of Human Services 2013 — 2016
Bachelor of Human Services, Human Services, General
Hillsborough Community College 1997 — 1999
Associate of Science (A.S.), Secondary Education and Teaching
Cal State San Bernardino
Green Hedges School 2012 - Present
Nedac LLC 2010 - Present
Children's Science Center 2010 - Present
Junior League of Northern Virginia 2004 - 2011
Verizon 1998 - 2007
Alltel Wireless 1993 - 1998
Skills
Non-profit..., Non-profit Leadership, Non-profit Board..., Non-profit Fund..., Marketing Strategy, Marketing Communications, Business Operations, Sales Operations, Social Entrepreneurship, Strategy
Education
Campbell University 1994 — 1996
Master of Business Administration (MBA), Masters of Business Administration
Virginia Tech 1989 — 1992
Bachelor of Science (B.S.), Marketing/Management
Buchanan Technologies August 2010 - November 2013
Dell 2008 - 2009
Verizon 1999 - 2008
Skills
Windows Server, Cloud Computing, IT Management, Telecommunications, Project Management, Data Center, Software Documentation, ITIL, Vendor Management, Troubleshooting, Security, Windows 7, Cisco Technologies, Active Directory, Visio, Windows, Team Leadership, Disaster Recovery, VMware, Servers, VoIP
Education
California State University-Northridge 1988 — 1992
Bachelor of Arts (BA), Honors English
Consultant February 2014 - Present
Medical Tourism Training, Inc. 2009 - 2013
Verizon 2004 - 2009
Training and Development Contracts 1997 - 2001
Verizon 1990 - 1997
Verizon 1968 - 1989
Skills
Microsoft Office, Articulate Studio, iClone, Writing, Managerial, Customer Service, Customer Satisfaction, Organization &..., Adaptability, Versatility, Multi Tasking, Dedicated Professional, Accountability, Creativity, Problem Solving, E-Learning, Course Creation, Audio Editing, Technical Training, Leadership Development, Instructional Design, Program Management, Education Software, Distance Learning, Telecommunications, Adult Education, ILT, Mobile Learning, Needs Analysis, Team Building
Education
Cambridge College
Masters, Education
Additional Training Programs
National Grid March 2011 - Present
Verizon January 2011 - Present
National Grid January 2005 - March 2011
NH CHAIRITABLE FOUNDATION January 2005 - January 2005
ACT VIDEOCONFERENCING January 2002 - January 2004
PICTURETEL CORPORATION January 2000 - January 2002
PicturetelCorp. January 1997 - January 2000
E. M. PARKER CO. INC January 1995 - January 1997
Skills
Troubleshooting, TCP/IP, Windows Server, PMO, Cisco Technologies, Process Improvement, Software Installation, Switches, Laptops, VoIP, Security, Technical Support, Windows, Incident Management, IT Strategy, Disaster Recovery, Management, Video Conferencing, Telephony, Vendor Management, Cisco Call Manager, Requirements Analysis, Visio, Business Analysis
Education
California State University-Northridge 1974 — 1978
Cheonggang Academy
Bachelor of Science, Electrical/Electronic Engineering
Bankrate Insurance January 2012 - Present
InsWeb April 2008 - December 2011
Verizon 2006 - 2008
MCI 1996 - 2008
Skills
Project Management, Business Analysis, Requirements Analysis, SDLC, Software Project..., Scrum, Analytics, SEO, Software Development, Microsoft SQL Server, SQL, Agile Methodologies, Online Marketing, Lead Generation
Education
California State University-Sacramento 1995 — 2000
Finance
Harvard University May 2014 - Present
Brattan Industries Inc. October 2013 - Present
Verizon August 1997 - June 2013
U.S. Coast Guard June 1993 - April 1997
Skills
Journeyman Electrician..., Telephony, Cabling, LAN-WAN, Troubleshooting, T1, DSL, Fiber Optics, VoIP, Routers, Ethernet, Computer Network..., Switches, WAN
Education
Middlesex Community College 2004 — 2008
Associate of Science (A.S.), Telecommunications Technology/Technician, 3.6
Cambridge College
Multi-/Interdisciplinary Studies, General
Windstream Communications January 2011 - Present
Verizon February 1991 - October 2010
Skills
Telecommunications, Solution Selling, Cloud Computing, Call Centers, Customer Retention, Troubleshooting, Account Management, Managed Services, VoIP, Team Leadership, New Business Development, Team Building, Co-location, Training, Lead Generation, Leadership, Management, Sales, Sales Operations, Strategic Planning, Selling, Direct Sales, Sales Process
Education
California University of Pennsylvania 1986 — 1990
Bachelor's degree, Communication and Media Studies
California Department of Health Care Services April 2014 - Present
California Department of Health Care Services March 2012 - April 2014
The Golden 1 Credit Union June 2010 - March 2012
Mobile Solutions October 2009 - October 2010
Aeropostale October 2008 - December 2009
Verizon June 2007 - November 2007
Luxottica December 2005 - March 2007
Skills
System Administration, Network Administration, Help Desk Support, Windows 7, Troubleshooting, Security, SharePoint, Computer Hardware, Servers, Customer Service, Quality Assurance, Data Mapping, JCL, TSO, Remedy Ticketing System, Clarity, Databases, Data Analysis, Visio, Adobe Acrobat
Education
Consumnes River College
Associate's Degree, Management Information Systems
California State University-Sacramento
Bachelor of Arts (BA), Economics
Central Catholic High School June 2015 - Present
Horey LLC August 2003 - Present
Allegheny Health Network March 2014 - June 2015
EDMC October 2012 - February 2014
BNY Mellon 2009 - 2011
Verizon 1997 - 2008
Skills
Lotus Notes, Outlook, Microsoft Word, Windows, Customer Service, Sales, Negotiation, Microsoft Excel, Customer Satisfaction, Customer Retention, Creative Writing, Public Speaking, Performance Motivation, Editing, Call Centers, Account Management, Microsoft Office, Data Entry, Social Networking, Interviews, Training, Facebook, CRM, Social Media, Coaching, Recruiting, Program Management, Sales Management, Fundraising, Marketing, PowerPoint, Employee Relations, College Recruiting, Marketing Communications, Telecommunications, Nonprofits, Advertising, Event Planning
Education
Point Park University 2003 — 2004
M.B.A, Human Resources Management and Services, 3.35
California University of Pennsylvania 1989 — 1993
Bachelor of Arts (BA), Communications/Radio and TV
Mon Valley Catholic 1985 — 1989
College Prep, College/University Preparatory and Advanced High School/Secondary Diploma Program
Verizon April 2013 - Present
Mercury Z 2010 - 2012
Verizon Business 2004 - 2010
Cable&Wireless Worldwide 2000 - 2003
MCI Corporation 1998 - 2000
US Army 1994 - 1998
Skills
Switches, Cisco Technologies, MPLS, Routers, Frame Relay, Network Design, Juniper, LAN-WAN, Network Engineering, CCNA, BGP, Cisco IOS, Firewalls, Cisco Routers, Wireless, EIGRP, IPv6, Computer Network..., VPN, OSPF, TCP/IP, IP, Routing Protocols, Subnetting, Telecommunications, QoS, Managed Services, ATM networks, Wireless Networking, Internet, Ethernet, Positive Team Player, Internet Troubleshooting, Juniper JNCIA-ER, CCNP Certified
Education
Campbell University 1997 — 1998
Associate of Arts (AA)
Zurich North America at Randstad Sourceright US July 2015 - Present
XO Communications at Randstad Sourceright US May 2012 - July 2015
Verizon Telecom January 2010 - July 2011
XO Communications September 2008 - April 2009
Verizon July 2005 - September 2008
Cable & Wireless, Inc. 1990 - 2001
Skills
Account Management, Coaching, Sales Management, Team Building, Solution Selling, Onboarding, Recruiting, Business Development, Situational Sales..., Peer Mentoring, Training, Direct Sales, Sales, Interviews, Call Centers, Marketing, Cold Calling, Negotiation, Telecommunications, New Business Development, Networking, Managed Services, Human Resources, Management, CRM, Selling, Time Management, Talent Acquisition, Sales Operations, Customer Retention, Vendor Management, Applicant Tracking..., Sales Process, Internet Recruiting, Contract Recruitment, Salesforce.com, Building Relationships, Professional Services, Executive Search, College Recruiting, Screening Resumes, Staffing Services, Temporary Placement, Employee Benefits
Education
Camden County College
Comcast Cable July 2010 - Present
iDirect Technologies September 2009 - July 2010
Verizon June 2007 - June 2009
Intelsat January 2000 - April 2007
MCI/Worldcomm 1998 - 2000
Orion Network Systems 1997 - 1998
Hughes Network Systems January 1992 - April 1997
Unites States Air Force January 1988 - January 1992
Skills
Telecommunications, Ethernet, IP, Cisco Technologies, Switches, DWDM, Routers, MPLS, Testing, Broadband, Network Engineering, Telephony, Networking, Satellite, Linux, TCP/IP, VoIP, WAN, Integration, Wireless Networking, VOD, Network Design, Video, Troubleshooting, Network Administration, SDH, Wireless, Engineering, Computer Network..., Software Installation, Visio, Satellite Communications, Cisco IOS, Routing, Telecommunications...
Education
University of Maryland University College 2002 — 2006
Bach. of Sci, Information Systems Management
United States Air Force 1988 — 1988
certificate, electronics theory and practice & Satellite comms Specialist
California University of Pennsylvania 1983 — 1987
n/a, Comp Sci
Verizon July 2015 - Present
Sacramento Asian Pacific Chamber of Commerce February 2015 - July 2015
Office Depot March 2013 - July 2015
Big 5 Sporting Goods May 2014 - September 2014
The Hornet Bookstore August 2012 - May 2014
Best Buy November 2012 - January 2013
Cosumnes CSD October 2011 - November 2012
Sacramento Public Library August 2012 - October 2012
Skills
Sales, Management, Customer Service, Time Management, Microsoft Office, Microsoft Excel, Leadership, Event Planning, Data Entry, Public Speaking, Outlook, Community Outreach, Business Mathematics
Education
CSU Sacramento
Bachelor of Business Administration (BBA), Finance and Financial Management Services, Senior
Verizon 1972 - 2003
Skills
Human Resources, Employee Relations, Talent Acquisition, Microsoft Office, HRIS, Management, Microsoft Excel
Education
Cambridge College
Master of Education (M.Ed.), Elementary Education and Teaching
CenTrak August 2015 - Present
Dimension Data August 2014 - August 2015
SPOK formerly Amcom Software May 2012 - June 2014
SPOK formerly Amcom Software September 2011 - May 2012
Cisco Systems March 2008 - September 2011
Cisco Systems February 2007 - March 2008
Cisco Systems February 2005 - January 2007
Pinnacle Technical Resources February 2004 - February 2005
Verizon 2001 - 2005
Skills
Enterprise Software, Business Development, Unified Communications, Business Alliances, New Business Development, SaaS, Cisco Technologies, Sales, Solution Selling, Telecommunications, Cloud Computing, Call Centers, Product Management, Management Consulting, Direct Sales, Strategic Planning, Organizational..., Strategic Alliances, Channel Strategy, Global Alliances, Go-to-market Strategy, Cross-functional Team..., Program Management, Solution Development, Operations Management, Project Management, Marketing, Collaboration Solutions, Business Process..., Healthcare, Mobile Devices, Sales Enablement, Virtualization, Network Architecture, Sales Engineering, Integration, Managed Services
Education
The University of Dallas 2002 — 2003
California University of Pennsylvania 1991 — 1993
M.Ed
North Central University 1983 — 1987
BA
Quest Financial and Insurance Services September 2013 - Present
Aflac September 2012 - Present
Hawaiian Telcom October 2005 - November 2011
Verizon April 1977 - March 2002
Education
California State University-San Bernardino 1986 — 1989
All-PRO Cleaning & Janitorial LLC February 2015 - Present
Stacie’s Cleaning Solutions August 2013 - Present
United States Steel Corporation November 2011 - July 2013
HJ Heinz April 2008 - November 2011
Verizon November 2005 - April 2008
PanGraphics June 2002 - November 2005
Skills
Microsoft Excel, Microsoft Office, Customer Service, English, Forecasting, Leadership, Management, Microsoft Word, Outlook, Public Speaking, PowerPoint, Research, Training, Windows, Sales, Account Management, Inventory Management, Marketing, Supply Chain, Supply Chain Management
Education
California University of Pennsylvania 2001 — 2003
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General, 3.0
Verizon I work in the Wholesale Marketing Center$
Skills
Leadership, Telecommunications, Troubleshooting, Marketing, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Call Centers, Managed Services, Customer Satisfaction, VoIP, Account Management, Wireless
Education
Cambridge College
Bachelor of Arts (B.A.), Psychology
California Department of Social Services August 2015 - Present
Verizon July 2013 - June 2015
California State Capitol 2012 - 2012
Skills
Customer Service, Microsoft Office, Sales, Public Speaking, Microsoft Excel, PowerPoint, Social Media, Social Networking, Cpr Certified, Event Planning, Leadership, Time Management, Microsoft Word, Research, Analysis, Data Analysis, Data Entry, Office Administration, Networking, Online Sales Management, Sales Management, Training, Employee Training, Microsoft Suites, Performing Arts, Music, Vocal Music, Classical Music, Statistics, Statistical Data..., Local Government, Political Science, Policy, Public Policy, International Relations, Budgets, Cold Calling, Communication, Management
Education
California State University-Sacramento 2010 — 2013
BA Government, Minor: Music, Political Science and Government
Cosumnes River College 2008 — 2010
Associate of Arts (A.A.), Social Sciences
Apple April 2014 - Present
Verizon February 2014 - April 2014
Intel Corporation June 2012 - February 2014
California ISO June 2011 - May 2012
California State University, Sacramento January 2011 - May 2011
Skills
Web Applications, Web Services, Java, Ant, GWT, Ext-GWT, Quartz, JBoss, Apache POI, Groovy, RPC, JAX-RS, REST, JBoss Application Server, Scala, Akka, NoSQL, Play Framework, Amazon EC2, Amazon S3, Amazon SQS, Scalable Web..., Scalable Architecture, SBT, Jenkins, Github, StAX, Amazon Web Services..., Amazon DynamoDB, JSON, Specs2, ScalaTest, JDBC, POI, Spring, Maven, XML, Agile Methodologies, Software Development, Spring Framework
Education
California State University-Sacramento 2010 — 2012
Masters, Computer Science
Jawaharlal Nehru Technological University 2006 — 2010
Bachelors, Computer Science and Technology
Verizon Wireless November 2010 - Present
BBTelsys February 2009 - November 2010
Verizon June 2003 - February 2009
Fifth Third Bank October 2002 - April 2003
Global Crossing 1995 - 2002
Education
Calvin College 1991 — 1995
Bachelor of Arts, Business
Grand Haven Christian
PPD 2013 - Present
Health Fitness Corporation December 2011 - Present
Verizon January 2012 - August 2012
Fast Lane February 2010 - June 2011
HHHunt Homes August 2007 - December 2008
Trademark Property Company April 2006 - May 2007
Accretive Solutions June 2001 - January 2004
at Harbor Financial Mortgage Corporation March 1999 - December 1999
Wright Runstad & Company April 1998 - November 1998
Antek Instruments Inc June 1993 - February 1998
Skills
Training, Budgets, Marketing, Customer Service, Sales, Fitness Training, Employee Wellness..., Wellness Coaching, Overall Wellness, Employee Wellness, Fitness, Wellness, Health Promotion, Nutrition
Education
California University of Pennsylvania 2011 — 2012
Master of Science, Exercise Science and Health Promotion, 3.8 GPA
University of Houston-Downtown 2000 — 2004
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General, 3.5 GPA
Tommy Hilfiger August 2013 - Present
Verizon 2012 - 2013
Oberer's Flowers 2011 - 2012
The Reading Clinic 2009 - 2011
San Francisco State University 2008 - 2009
Sacramento County Office of Education 2001 - 2005
Skills
Sales Management, Customer Relations, Education, Inventory Management, Excel, Word, PowerPoint, Instructing, Agriculture, Fitness, Gaming, Construction, Organizational..., Strategy Development, Coaching, Sales, Staff Development, Project Management, Program Management, Strategic Planning, Leadership, Microsoft Word, Management, Strategy, Training, Microsoft Excel, Customer Service, Recruitment Training, Operations Management, Business Strategy, New Business Development, Sales Process, Team Building, Cross-functional Team..., Community Outreach
Education
San Francisco State University 2005 — 2007
Bachelor of Arts, History
CSU Sacramento 2001 — 2006
History
Verizon October 2006 - Present
California State University, San Bernardino 2013 - 2015
RadioShack November 2005 - November 2006
Circuit City September 2002 - November 2005
Skills
Telecommunications, VoIP, Wireless, Managed Services, Solution Selling, Product Management, Ethernet, Direct Sales, Operations Management, Inventory Management, Workbrain, Coaching, SAP, Accounting, Accounts Payable, Team Leadership, Organizational..., Auditing, Time Management, Microsoft Excel, Payroll, Expense Reports, Expense Management, Financial Analysis, Bank Reconciliation, Performance Management, Employee Database..., File Management, Employee Training
Education
California State University-San Bernardino 2013 — 2015
Master of Business Administration (MBA), Global Supply Chain
California State University-San Bernardino 2013 — 2014
Certificate, Enterprise Resource Planning - Systems, Applications, and Products (SAP)
California State University-San Bernardino 2010 — 2013
Bachelor of Arts (B.A.), Business Administration and Management, General
College of the Desert 2008 — 2010
Associate of Arts (A.A.), Business/Managerial Economics
College of the Desert 2008 — 2010
Certificate, Accounting
inContact July 2015 - Present
CallTower February 2014 - July 2015
Veracity Networks November 2013 - February 2014
Integra Telecom November 2012 - October 2013
Integra Telecom September 2011 - November 2012
Integra Telecom September 2010 - September 2011
Integra Telecom March 2007 - September 2010
Verizon June 2003 - December 2006
JT Communications March 2001 - May 2003
Skills
MPLS, DSL, Ethernet, Fiber Optics, Telephony, T1, Telecommunications, WAN, Troubleshooting, Broadband, Network Design, SIP, Managed Services, Call Centers, Wireless, Technical Support, IP, Switches, Cisco Technologies, Customer Service, VoIP, SIP Trunking, DWDM, LAN-WAN, Co-location, Unified Communications, Optical Fiber, Project Management, TDM, Metro Ethernet, SDH, Frame Relay, Computer Network...
Education
California State University-Northridge
B.A., Sociology, Counseling and Interviewing: Work Settings/Criminology and Corrections
Town of Cape Elizabeth and Cape Elizabeth School Department July 2010 - Present
Civil Service Commission for the City of South Portland January 2012 - Present
Marles Enterprises, LLC> April 2000 - Present
South Portland School Department January 2009 - July 2010
Southern Maine Community College September 1996 - September 2009
Fairpoint Communications/Verizon Communications April 2008 - January 2009
Verizon October 2000 - April 2008
Caron and Waltz September 1995 - October 2000
Coastal Mechanical, Coastal Development April 1989 - September 1995
Accutemp May 1987 - April 1989
Skills
Facilities Management, Contract Negotiation, Project Planning, Construction, Operations Management, Budgets, Program Management, Project Management, Electricians, Management, Customer Service, Construction Management, Engineering, HVAC, Training, Energy, Security, Energy Management, Employee Relations, Process Scheduler, Contractors, Supervisory Skills, Negotiation, Plumbing, Property Management, Change Management, Microsoft Office, Contract Management, Procurement, Leadership, Vendor Management, Telecommunications, Team Building, Purchasing, MS Project, Sales, Strategic Planning, Team Leadership, Access, Coaching, Risk Management
Education
Educational Programs, Licensing and Certifications 2014 — 2014
Lead Renovator Certification, EPA Certified
Southern New Hampshire University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Finance, General
South Portland High School 1981 — 1985
California University of Pennsylvania
Industrial Education
Southern New Hampshire University
AB, Business and Finance, Dean's list
Southern Maine Community College (SMTC and SMVTI)
IBM August 2008 - Present
Amgen August 2008 - January 2010
Verizon June 2001 - August 2006
Skills
Data Center, VMware, Cloud Computing, ITIL, WAN, Disaster Recovery, Cisco Technologies, Network Security, Security, IT Operations, Networking, Incident Management, CISSP, VoIP, Troubleshooting, VMware ESX, Juniper, IT Service Management, Storage, Windows Server, SAN, Software Documentation, Service Delivery, Network Engineering, Switches, Routing, CCNA, Business Continuity, Program Management, System Deployment, VPN, Citrix, Virtualization, TCP/IP, Managed Services, Storage Area Networks, Microsoft Exchange, DNS, LAN-WAN, Network Administration, Active Directory, Information Security, IT Management, Management, Servers, Network Design, Vendor Management
Education
Oxnard College 2009 — 2010
Cisco Discovery Course, Cisco CCNA
California State University-Northridge 1995 — 1998
Bachelor of Arts (B.A.), Political Science and Government
Cook Children's Health Care System January 2014 - Present
Nash County Government September 2012 - December 2013
Verizon May 2008 - August 2012
Valley Health System February 2008 - May 2008
Skills
Zumba Certified, Certified Health..., Cpr Certified, NASM Certified Personal..., NASE Certified, Corporate Wellness, Health, Fitness, Wellness, Public Speaking, Coaching, Nutrition, PowerPoint, Word, Microsoft Office, Administration, Excel, Outlook, Program Development, Personal Training, Team Building, Fundraising, Community Outreach, Fitness Training, Mentoring, Microsoft Word, Microsoft Excel, System Administration, Corporations, Yoga, Health Education, Wellness Coaching, Employee Wellness, Teaching, Healthcare, Health Promotion, Public Health, Health Program Planning, Volunteer Management, Stress Management, Leadership, Weight, Clinical Research, First Aid, Healthcare Management, Newsletters, Customer Service, Facebook, Marketing, Training
Education
California University of Pennsylvania 2010 — 2011
Masters, Exercise Science and Health Promotion
East Carolina University 2006 — 2008
Bachelors of Science, Health Education and Promotion
Verizon September 2015 - Present
Verizon March 2013 - Present
Verizon November 2011 - Present
Verizon Wireless December 2010 - Present
Red Hawk Casino August 2008 - April 2010
Skills
Customer Service, Team Building, Team Leadership, Customer Satisfaction, Networking, Budgets, Process Scheduler, Coaching, Inventory Management, Strategic Planning, Project Management, Wireless, Training, Operations Management, Troubleshooting, Cellular Communications, Vendor Management, Telecommunications, 4G, Customer Retention, Sales, Contract Negotiation, Security, Business Development, Account Management, B2B, New Business Development, Customer Experience, Marketing, Solution Selling, Process Improvement, Selling, Leadership, Marketing Strategy, Forecasting, Management, Strategy, Cold Calling, Call Centers, CRM, Sales Operations, Direct Sales, Lead Generation, Hiring
Education
California State University-Sacramento 2009 — 2012
Bachelor's degree, Communication and Media Studies
Verizon October 2012 - Present
SoftPath Consulting - Time Warner Cable April 2011 - October 2012
Aerotek Professional Services December 2009 - October 2010
OnFiber Communications 2002 - 2003
Telseon 2001 - 2002
WorldCom 1999 - 2001
WorldCom 1995 - 1999
Skills
PMP, CCNA, Vendor Management, Network Engineering, VoIP, IP, Cisco Technologies, Routers, MPLS, Network Design, Networking, Ethernet, Project Management, Switches, Telecommunications, Process Improvement, Operations Management, TCP/IP, Data Center, Wireless, Computer Network..., Program Management, DWDM, Managed Services, Fiber Optics, Telephony, Management, WAN, Business Development, LAN-WAN, Optical Fiber, Co-location, T1, Broadband, ITIL, Network Architecture, Wireless Networking, Routing, VPN, Service Delivery, Internet Services, Cross-functional Team..., Strategic Partnerships, Frame Relay, ATM networks, Solution Selling, Call Centers, SDH, SIP, Troubleshooting
Education
Campbell University 1992 — 1995
Bachelor of Arts, Government
Absolute Auto Solutions CEO/Project ManagerentertainmentAugust 2007 - December 2008
verizon 2005 - 2008
investments 2005 - 2007
Education
California State University-Sacramento 2005 — 2010
Argosy University Los Angeles 2005 — 2008
Cargo-Net Transportation/ Landstar Sales Agent July 2015 - Present
HDTV SATELLITE "An authorized DIRECTV retailer" March 2015 - July 2015
First Choice Communications "An authorized DIRECTV retailer " January 2012 - March 2015
Verizon April 2008 - December 2012
Tyler & Kelly Cadillac, Chevrolet, Subaru February 2004 - March 2008
United Spas Manufacturing April 2001 - February 2004
Maita's Elk Grove Chevrolet January 1998 - March 2001
Skills
Customer Satisfaction, Customer Service, Management, Sales, Sales Management, Sales Process, Team Building, Customer Retention, Negotiation, New Business Development, Automotive, Training, Marketing, Retail, Vehicles, Profit, Sales Operations, Marketing Strategy, Account Management, Automotive Aftermarket, Automobile, Inventory Management, Pricing, Microsoft Office, Forecasting, Strategic Planning, Leadership, P, Social Media Marketing, Business Development, Business Planning, Team Leadership, Microsoft Excel, Purchasing, CRM, Direct Sales, Budgets, Business Strategy, Parts, Public Speaking, Cold Calling, Dealers, Operations Management, Competitive Analysis, B2B, Coaching, Contract Negotiation, Strategy, Advertising, P&L
Education
California State University-Sacramento 1992 — 1996
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Valley High Sacramento, CA 1987 — 1991
High School, General
Human Factors Consulting Services, Inc. 2006 - Present
CSUN 2005 - Present
Medtronic Diabetes 2006 - 2014
California State University, Northridge September 2004 - May 2009
Intuitive Software & Interactive Systems, Inc. January 1994 - January 1999
ATT Broadband/TCI/Zing Systems 1995 - 1996
Verizon 1994 - 1995
Philips Media 1990 - 1994
Skills
User-centered Design, Usability Testing, Human Factors, User Experience, Contextual Inquiry, Task Analysis, Human Computer..., Heuristic Evaluation, Rapid Prototyping, User Interface Design, Medical Devices, Product Design, Interaction Design, Cross-functional Team..., Mobile Devices, Distance Learning, Usability Engineering, User Research, Creative Problem Solving, Higher Education, Research Design, Instructional Technology, Organizational Behavior, Change Management, Ethnography, Interactive Learning, FDA, Systems Analysis, Systems Thinking, Short Courses, User Acceptance Testing, Informatics, Management Consulting, User Interface, Voice of the Customer, Applied Behavioral..., Professional Speaking, Mentoring, Interactive media, Educational Consulting, Mobile Entertainment, Applied Cognitive..., Interactive Design, Innovation, Tutorials and Short..., Medical Device Design..., Wired Health Care, User Experience Design, Human Factors..., Usability
Education
North Carolina State University
Ph.D., Human Factors and Biomedical Engineering
California State University-Northridge
Master's degree, Organizational and Human Factors Psychology
Verizon Wireless 2015 - Present
Verizon Wireless November 2006 - February 2015
Verizon December 2004 - November 2006
Skills
Customer Retention, Telecommunications, Direct Sales, Wireless, Solution Selling, Account Management, Sales Process, Customer Experience, Sales Management, Sales, Management, Cold Calling
Education
California State University-Sacramento 1989 — 1994
Bachelor's Degree, Business Administration and Management, General
Avaya July 2014 - Present
Verizon December 2012 - July 2014
Polycom December 2011 - November 2012
Juniper Networks March 2008 - September 2011
Verizon Business June 2006 - February 2008
Qwest July 1999 - June 2006
Skills
Managed Services, Unified Communications, Solution Selling, Data Center, Cloud Computing, Channel, MPLS, VoIP, Professional Services, Strategic Partnerships, Co-location, Selling, Telecommunications, IP, SaaS, Channel Partners, Salesforce.com, Wireless, Enterprise Software, Go-to-market Strategy, Pre-sales, Direct Sales, SIP, Ethernet, Sales Enablement, Telephony
Education
Sacramento State University
BS
Speakeasy Tech, Inc. February 2014 - Present
Salesforce.com August 2011 - January 2014
BT October 2009 - July 2011
BT September 2008 - October 2009
BT January 2008 - July 2008
BT June 2006 - June 2007
IBM January 2006 - July 2006
IBM April 2004 - December 2005
Trigo Technologies January 2000 - April 2004
Verizon May 1997 - December 1999
Skills
Cloud Computing, SaaS, Product Management, Enterprise Software, Agile Methodologies, SOA, Telecommunications, Architecture, IT Strategy, Integration, Mobile Devices, Software Development, Solution Architecture, Enterprise Architecture, Leadership
Education
Caltech 1993 — 1995
B.Sc.
Ohio Wesleyan University 1990 — 1993
B.A.
Strategy Consultant partnering with senior leadership to deliver recognition & sales incentive February 2015 - Present
Globoforce February 2014 - February 2015
BI Worldwide February 2000 - February 2014
Capella University 2009 - 2012
BI 2000 - 2008
Verizon 1987 - 2000
Lechmere 1982 - 1987
Skills
Sales Management, Sales, Product Development, Team Building, Telecommunications, Sales Operations, Strategic Partnerships, Lead Generation, B2B, Cross-functional Team..., Business Planning, Strategic Planning, Channel, Leadership, Program Management, Marketing, Strategy, Account Management, Customer Service, Customer Retention, Business Intelligence, Management, Business Process..., Marketing Management, Business Development, Marketing Communications, New Business Development, Start-ups, CRM, Product Marketing, Salesforce.com, Selling, Competitive Analysis, Marketing Strategy, Direct Sales, Solution Selling, SaaS, Product Management, Direct Marketing, P&L Management, Multi-channel Marketing, Online Marketing, Analytics, Product Launch, Integrated Marketing, B2B Marketing, E-commerce, Email Marketing, Customer Acquisition, Digital Marketing
Education
University of Southern California 1997 — 2000
PhD, Business Management, Magna Cum Laude
Cambridge College 1987 — 1989
M.Ed, Business Management
University of New Hampshire 1978 — 1982
Criminal Justice, BA
Portsmouth High School
Verizon December 2006 - Present
Education
California State University-Sacramento 1994 — 1996
Verizon June 1997 - Present
Duquesne University 1995 - 1997
Shields Rubber Company 1990 - 1992
Skills
IP, Data Center, VoIP, Telecommunications, Managed Services, LAN-WAN, WAN, Ethernet, Integration, Computer Network..., Networking, Frame Relay, Telephony, Troubleshooting, Vendor Management, Wireless, Switches, Disaster Recovery, VMware vSphere, Cisco UCS
Education
California University of Pennsylvania 1987 — 1989
Graphic Communications
Penn State University 1985 — 1987
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Intuit June 2008 - Present
Amgen September 2003 - May 2008
Datatran Network Systems 2000 - 2002
Verizon October 1997 - September 2000
Verzion 1997 - 2000
Skills
Cisco Technologies, Security, Data Center, High Availability, Disaster Recovery, Routers, Routing, Networking, Network Architecture, VPN, Virtualization, Network Security, Firewalls, VMware, TCP/IP, DNS, Network Engineering, VMware ESX, System Administration, BGP, ITIL, NetApp, Switches, Troubleshooting, CCNP, Cluster, Enterprise Architecture, Cisco ACI
Education
California State University-San Bernardino 1988 — 1991
Bachelor of Arts (B.A.), Economics
Cisco Education Partners 2000 — 2000
CCIE 6097, Routing and Switching
Verizon November 2002 - Present
Education
California State University-Northridge 1981 — 1985
Cleaner Image March 2010 - Present
AT&T May 2000 - March 2010
First Telecommunications January 2001 - May 2001
Alternative Employee Solutions May 2000 - September 2000
Verizon May 1999 - September 1999
Verizon May 1998 - September 1998
Verizon May 1997 - September 1997
Skills
Private Line, Long Distance, Managed Services, Unified Communications, Co-location, Telecommunications, MPLS, VoIP, Solution Selling, PRI, CPE
Education
Calvin College 1997 — 2001
Bachelor of Arts (B.A.), Business/Commerce, General
Covenant Christian Academy 1993 — 1997
Verizon June 2011 - Present
Aerojet January 2006 - June 2011
MCE June 2003 - May 2005
Davis Honors Challenge November 1999 - March 2003
Department of Applied Science June 2001 - December 2001
QuikNet, Inc June 2000 - September 2000
QuikNet, Inc. May 1998 - September 1999
Skills
Enterprise Architecture, Solution Architecture, Storage, Web Applications, Microsoft SQL Server, Windows Server, Managed Services, ITIL Certified, ITIL Service Strategy, TOGAF, Network Architecture, Business Strategy, MBA, Engineering, Oracle RAC, EMC Storage, Citrix, VMware, VDI, Capital Budgeting, Corporate Finance, Managerial Finance, Project Management, Strategic Planning, Executive Management, Application Architecture, Problem Solving, Program Management, ITIL, Integration, Data Center, Cloud Computing, High Availability, Information Technology, Disaster Recovery, Leadership
Education
California State University-Sacramento 2004 — 2007
MBA, Finance
University of California, Davis 1999 — 2003
BSEE, Electrical Engineering
AOL July 2014 - Present
Verizon September 2013 - July 2014
LaserShip July 2012 - June 2013
ACS, a Xerox Company September 2011 - July 2012
AOL August 2007 - October 2011
Vance Security May 2005 - August 2011
AMERICA ONLINE (AOL) August 2007 - February 2008
Year Up 2007 - 2008
Skills
Troubleshooting..., Computer Assembling, Excellent customer..., Basic knowledge of..., OS: Red Hat Linux,..., Networking, VMware, Leadership, Troubleshooting, Databases, Unix, Computers, Operating Systems, Network Administration, Training, Servers, Security, XP, Printers, Access, Software Documentation, Switches, Windows XP
Education
University of Phoenix 2008 — 2010
Associates, IT Networking Security
Cambridge College 2007 — 2008
Pursued Bachelor of Science, Business Management
2006AUTHENTIC BARTENDING CENTER 2006 — 2006
Vocational Certificate, Technical Networking
Fruitland Township 2008 - Present
Land Conservancy of West Michigan 2009 - 2011
Verizon 2000 - 2003
GTE Corporation 1998 - 2000
Skills
Mergers, Vendor Management, Strategic Planning, Real Estate, Financial Analysis, Process Improvement, Due Diligence, Project Management, Corporate Development, Budgets, Contract Negotiation, Mergers & Acquisitions, Strategic Partnerships, Change Management, Risk Management, Banking, Capital Budgeting, Telecommunications, Portfolio Management, Cash Management, Finance, Business Planning, Financial Modeling, Capital Markets
Education
University of Hawaii - Shidler College of Business 1974 — 1976
MBA, Accounting & Finance
University of Wisconsin-Madison 1966 — 1970
M.A., Research Psychology
Calvin College 1962 — 1966
BA, Psychology
Kaiser Permanente April 2008 - Present
Alpine Special Treatment Center September 2009 - October 2009
InfoQuest Networks September 2007 - February 2008
Verizon January 2007 - December 2007
Skills
Healthcare, Administrative..., Human Resource, QuickBooks, Microsoft Excel, Microsoft Word, ADP Payroll, Executive..., Customer Service, Recruiting, Catering, Event Planning
Education
California State University-Northridge 2003 — 2007
Bachelor's degree, Health Science Administration
Cisco April 2007 - Present
Verizon 2006 - 2007
Skills
Cisco Technologies, Cisco IOS, CCIE, Routing, Unified Communications, CCNP, Cisco Call Manager, BGP, Network Design, Cisco Telepresence, OSPF, EIGRP, Network Architecture, Switches, Data Center, QoS, VoIP, Switching, Networking
Education
Camden County College 1994 — 1994
Idearc Media June 2008 - Present
Dex Media July 2006 - June 2008
Verizon 1999 - 2006
Education
California State University-San Bernardino 1986 — 1988
AOL March 2007 - Present
AOL July 2005 - March 2007
Computer Associates March 2002 - May 2005
Verizon February 1999 - January 2002
Education
Caltech
Carrier IQ April 2012 - Present
Verizon January 2006 - April 2012
MCI July 2000 - January 2006
Skills
Certified Information..., Mobile Technology, mobile payments, Cloud Computing, Information Security..., Compliance, Targeted Advertising, Global Sourcing, Product Development, Big Data, Gramm-Leach-Bliley, hipaa, Risk Management, CPNI, COPPA, HIPAA, Privacy Law, Data Privacy, Privacy Issues, Policy, Privacy Compliance, Intellectual Property
Education
California Western School of Law 1995 — 1998
JD
GCM
George Marshall High School
George Mason University
BA Economics
Kaiser Foundation Health Plan October 2011 - Present
Kaiser Permanente February 2011 - October 2011
WellPoint June 2010 - April 2011
WellPoint February 2002 - November 2009
iSOFTEL Communications September 2000 - May 2002
Zyan Communications September 1999 - August 2000
Verizon 1992 - 2000
Skills
Telecommunications, Healthcare Management, Retail, Supervisory Skills, Event Planning, Project Implementation, Project Planning, Project Finance, Project Coordination, Project Execution, Project Delivery, Sales Management, Sales Support, Sales Operations, Safety, Contract Management, Athletic Training, Coaching, Contract Negotiation, Conferences, Project Management, Account Management, Enterprise Software, Marketing Communications, Human Resources, Integrated Marketing, Software Documentation, Sales, Marketing, Strategy, Leadership, Training, Customer Satisfaction, Team Building, Organizational..., Time Management, Cross-functional Team..., Healthcare, Integration, Strategic Planning, Vendor Management, Management, Customer Service, Negotiation, Program Management, Process Improvement, CRM, Analysis, Product Launch, Budgets
Education
California State University-Northridge 1985 — 1997
Communication Studies, Speech
St. Genevieve High School 1981 — 1985
Sutter Health June 2015 - Present
Verizon October 2012 - January 2015
Verizon Business September 2010 - October 2012
Verizon Business March 2006 - September 2010
Verizon Business March 2004 - March 2006
Sprint January 1992 - December 2003
Skills
Executive Management, Project/Program..., Business Process..., Business Strategy, Enterprise Product..., Coaching, Financial Modeling, Financial Analysis, Data Modeling, Data Analysis, Activity Based..., PMP, CMMI, ITIL, Balanced Scorecard, SDLC, Automation, Operational Excellence, Microsoft Office, Access, Microsoft Excel, PowerPoint, MS Project, Visio, Microsoft Word, VBA, Telecommunications, Health Information..., Software as a Service, Integration, Key Performance..., KPI Dashboards, Standards Compliance, SaaS, Data Center, Strategy, Program Management, Software Development, Vendor Management, Process Improvement, Cloud Computing, Leadership, Project Management, Enterprise Architecture, Managed Services, Disaster Recovery, Business Analysis, Management, Enterprise Software, Cross-functional Team...
Education
California State University-Sacramento 1984 — 1990
BS, Business Admin-Marketing-Finance
CenturyLink 2012 - Present
Precision System Design 2012 - Present
Resource Stack Inc 2011 - 2011
Openet 2011 - 2011
Northrop Grumman Corporation 2008 - 2010
Precision Systems 2005 - 2010
Shell Trading 2005 - 2006
Ricoh Silicon Valley 2000 - 2001
Ascent Logic 1999 - 2000
Verizon 1998 - 1999
Skills
Software Development, SQL, Software Project..., Agile Methodologies, Eclipse, Java, JavaScript, Object Oriented Design, Software Engineering, Enterprise Architecture, Requirements Analysis, Programming, Web Services, Linux, OOP, XML, Algorithms, Cloud Computing, Unix, Architecture, Distributed Systems, C++, Scrum, Business Analysis, SDLC, .NET, Testing, Java Enterprise Edition, C#, Software Design, SOA
Education
California Institute of Technology 1973 — 1978
BS, Computer Software
Highland Park High School 1970 — 1973
John S. Armstrong Elementary
Verizon September 2014 - Present
Verizon January 2012 - Present
Verizon November 2011 - September 2014
Verizon November 2009 - November 2011
Verizon September 2009 - November 2011
Verizon February 1996 - November 2009
Verizon May 2002 - February 2006
Verizon May 2002 - February 2006
Skills
Strategy, Marketing Management, Management, Leadership, Sales, Go-to-market Strategy, Customer Retention, Telecommunications, Product Management, Cross-functional Team..., Product Marketing, Vendor Management, Marketing Strategy, Strategic Partnerships, Strategic Planning, Team Leadership, Competitive Analysis, Call Center, Account Management, Project Management, Marketing Communications, New Business Development, Solution Selling, Analytics, B2B, Business Analysis, Digital Marketing, Contract Negotiation, Employee Training, Call Centers, Product Development, Business Development, Market Research, Program Management, Sales Operations, Marketing, Team Building, Start-ups, Customer Experience, E-commerce, Cloud Computing, Training Delivery, Lead Generation, SaaS, Team Management, Training, CRM, Sales Process, Wireless, Mobile Devices
Education
California University of Pennsylvania 1994 — 1995
Master of Science, Business Adminstration Marketing
California University of Pennsylvania 1989 — 1993
Bachelor of Art, Communication Studies Public Relations
Yahoo! October 2012 - Present
Yahoo! 2009 - September 2012
Center for Clinical Trials of Sacramento, Inc 2006 - 2009
Apple 2004 - 2005
Verizon 2001 - 2003
Skills
Unix, Linux, NetApp, ITIL v3 Foundations..., TCP/IP, Storage, Troubleshooting, IT Operations, Project Management, Process Improvement, Software Documentation, Scalability, Cloud Computing, Hadoop, Data Center, SaaS, Management, ITIL, DNS
Education
California State University-Sacramento 2005 — 2008
B.S., Business Administration - MIS
Verizon July 2000 - Present
Vote2Wear 2007 - 2009
Montano Enterprises 2006 - 2009
SABR Technologies 2001 - 2009
Blazer Electric 1996 - 2000
Skills
SDLC, Microsoft SQL Server, Databases, JavaScript, Unix, Troubleshooting, Software Development, .NET, Cisco Technologies, SQL, C#, Visual Basic, XML
Education
California University of Pennsylvania 1986 — 1990
B.S., Business Administration/Computer Science
Auditor General of Pennsylvania November 2014 - Present
Pennsylvania Gaming Control Board January 2010 - November 2014
Allegheny County Treasurers Office March 2008 - June 2010
Tarheel Specialties November 2007 - September 2008
Verizon March 2007 - August 2007
2006 - Community College of Allegheny County April 2006 - August 2006
2003 - 2006 St. Paul Travelers Insurance Company October 2003 - April 2006
UPMC July 2001 - July 2003
Pennsylvania Office of the Attorney General September 1990 - July 2001
US Postal Service Pittsburgh, PA and Washington DC April 1984 - September 1990
Skills
Regional Planning, Security, Investigation, Zoning, Supervisory Skills, Land Use, Land Use Planning, Comprehensive Planning, Urban Planning, Fraud, Risk Assessment, Health Insurance, Insurance Claims, Physical Security, Insurance, Compliance, Private Investigations, Enforcement, Supervision, Policy, Risk Management
Education
California University of Pennsylvania 1991 — 1993
Master of Arts Degree, Geography Regional Planning
Point Park University 1986 — 1988
Bachelor of Science, Public Administration
Verizon Sr. Client Server ConsultantAlltel1998 - Present
Verizon Wireless 1998 - Present
Mellon Bank October 1991 - July 1998
Skills
Unix, COBOL, PeopleSoft, Oracle, Production Support, Requirements Analysis, Systems Analysis, SQL
Education
Pittsburgh School Of Computer Technology 1981 — 1982
Diploma, Applied Business Programming
California University of Pennsylvania 1974 — 1979
Bachelor of Science (BS), Environmental Science
Center for Family Services/DREAMS 2013 - Present
Halo America L.L.C. January 2012 - Present
L.Arnold Ministries September 2010 - March 2013
Verizon January 2000 - July 2010
Skills
Managed Services, Wireless, Process Improvement, Project Management, Integration, Telecommunications, Executive..., Interact with All..., High level of..., Work Independently with..., Email distribution, Google Docs, Administrative Office..., Message Taking, Handle Multiple..., Highly Organized &..., Expense Reports, Meeting Scheduling, Motivational Speaking, New Hire Orientations, Organizational..., Employee Training, Customer Service, Public Speaking, Event Planning, Microsoft Excel, Microsoft Office, Leadership Development, Microsoft Word, PowerPoint, Nonprofits, Strategic Planning
Education
License Coach 2012 — 2013
Licensed, Accident, Health and Life Producer, Insurance
Camden County College
Counseling Psychology
PRSSA - CSUSB Chapter September 2008 - Present
Verizon May 2005 - Present
Education
California State University-San Bernardino 2007 — 2009
SuperMedia LLC September 2007 - Present
Verizon 1973 - 2003
Skills
Account Management, Vendor Management, Project Management, Database Administration, Call Center..., Contract Management
Education
Camden County College
Accounting and Business/Management
Temple University
Accounting and Business/Management
Boston Public Schools 2010 - Present
Verizon August 1987 - March 2009
Network Acct Manager August 1987 - March 2009
Skills
Customer Service, Leadership, Management, Curriculum Development, Event Planning
Education
Cambridge College 2011 — 2013
Masters of Education Special Needs Moderate Disabilites K-12, Special Education and Teaching
Suffolk University 1984 — 1987
Bachelor of Science, Business Communication
Akimeka, LLC June 2011 - Present
Verizon February 2005 - July 2010
Scientific Software Engineering - ALCATEL 2001 - 2005
D.A. COMMUNICATION / ALCATEL 2000 - 2001
MCI 1996 - 2000
Skills
Troubleshooting, Switches, IP, Frame Relay, Cisco Routers, T1, Cisco Technologies, Hardware, Technical Support, Data Center, Routers, Servers, VoIP, WAN
Education
Campbell University 1993 — 1996
BBA, Computer Information System
Louisburg College 1990 — 1992
AA
Gloucester County Special School Services District October 2012 - Present
Verizon July 1999 - November 2008
Lockheed Martin 1999 - 1999
AT&T 1990 - 1998
Skills
Account Management, Sales, Management by Objectives, Customer Service, Customer Satisfaction, Customer Oriented, Teamwork, Telecommunications, Microsoft Excel, Microsoft Word, Contract Negotiation, Contract Management, Office Management, Office Administration, Managed Services, Direct Sales, Solution Selling
Education
Camden County College
Associates Degree, Business Administration
Environmental Solutions Provider January 2012 - Present
Society of St. Vincent de Paul August 2014 - March 2015
St. Vincent de Paul November 2012 - August 2014
Sun Country Decor November 2005 - October 2012
Verizon June 1996 - July 2003
Verizon Business August 1969 - July 1996
Skills
Sales Management, Managed Services, Telecommunications, Solution Selling, Business Development, Salesforce.com, Sales Operations, Wireless, International Sales, VoIP, Sales Process, Sales, Customer Retention, Call Centers, Direct Sales, Customer Satisfaction, Account Management, Customer Experience, Selling, Cold Calling, CRM, Data Center, Management, Customer Service
Education
Delaware Technical and Community College-Stanton-Wilmington 1998 — 2000
Customer Service, Communication, General, 4.0
Camden County College 1970 — 1972
Mass Communication/Media Studies
Verizon October 2014 - Present
Verizon Wireless August 2010 - October 2014
Verizon Wireless January 2007 - July 2010
T Mobile 2005 - 2007
Skills
Telecommunications, RF design, RF, LTE, CDMA, Wireless, 4G, 3G, Cellular Communications, RF Engineering, GSM, EVDO, Network Design, Network Optimization, Wireless Networking, Mobile Devices, RAN
Education
California State University-Sacramento 2000 — 2004
Master of Science (MS), Electronics and Telecom
Guru Nanak Dev University 1996 — 2000
B tech, Electronics and Telecom
Universal Vizions, LLC January 2011 - Present
Verizon April 2000 - February 2011
First National Bankcard Services June 1996 - December 1999
Skills
Telecommunications, Vendor Management, Process Improvement, Project Management, Cross-functional Team..., Program Management, Operations Management, PMP, Team Leadership, Project Planning, Wireless, Team Building
Education
University of Redlands 1990 — 1995
BS: Engineering, Minor: Mathematics
CSUSB 1988 — 1990
Business Administration and Management, General
Verizon July 2001 - Present
Skills
Scalability, Perl, XML, Unix, Cloud Computing, Agile Methodologies, Project Management, SDLC, Vendor Management, SQL, Oracle
Education
California State University-Sacramento 1993 — 2000
Bachelor of Applied Science (BASc), Computer Science
Sacramento State University 1993 — 2000
Bachelor of Science (Computer Science), Computer Science
Hewlett-Packard, State and Local Government September 2014 - Present
Xerox January 2012 - July 2014
HP Enterprise Services February 2011 - January 2012
Verizon 2010 - 2011
Logic Computers February 2003 - July 2010
Amicus FSB 2002 - 2003
Kforce Inc. 2000 - 2001
Technology Resources Inc. 1999 - 2000
Skills
Analysis, Business Analysis, Business Process, CRM, Contract Negotiation, Leadership, Marketing, Negotiation, PMO, Recruiting, Selling, Training, Cross-functional Team..., Agile Methodologies, SDLC, Project Management, Requirements Analysis, Process Improvement
Education
California State University-Sacramento
John Hancock February 2010 - July 2010
Year Up September 2009 - July 2010
Sears/Lands' End September 2008 - January 2009
Verizon June 2005 - September 2005
Education
Cambridge College 2009 — 2010
Cambridge College
B.S; Technical Certificate, Business Management; Information Technology
Westover Job Corps
High School Diploma and C.N.A, Certified Nursing Assistant
Verizon August 1995 - Present
Skills
VoIP, Troubleshooting, IP, Wireless, Telecommunications, Networking, Integration, Cisco Technologies, Switches, Data Center
Education
Cameron University 1987 — 1990
Bachelor of Science (B.S.), Computer Science
Verizon April 2004 - July 2014
Education
University of Phoenix 2001 — 2003
Master’s Degree, Information Science/Studies, 3.5
California State University-Sacramento 1996 — 2001
Bachelor's Degree, Social Work, 3.0
Verizon February 2011 - Present
Skills
Customer Service, Technical Support, Problem Solving, Active Listening, Sales Management, Retail Sales, Graphic Arts, Screen Printing, Photography, Lithography, Consumer Electronics, Home Theater, Car Audio, Home Appliances, Home Improvement, Fiber Optic Technology, FiOS
Education
California University of Pennsylvania 1995 — 1999
Bachelor of Science, Administration and Management
California University of Pennsylvania 1994 — 1999
Bachelor of Science, Graphic Communications
Fox Chapel Area High School 1990 — 1994
High School Diploma, General Studies, Graphic Communications
Verizon 2007 - Present
Verizon 2007 - Present
Verizon 2007 - Present
Verizon 2007 - Present
Skills
Strategic Planning, Social Media, Entrepreneurship, Strategic Partnerships, Start-ups, Foreign Policy, Product Management, Business Development, Project Planning, Business Strategy, Contract Negotiation, Management, Cloud Computing, Strategy, Leadership, Fundraising, Online Marketing, Negotiation, Project Management, Public Policy, Investments, Marketing, Program Management, Budgets, Management Consulting, Salesforce.com, Account Management, Social Media Marketing, New Business Development, Product Marketing, Team Building, Event Management, Customer Service, Public Speaking, Digital Media, E-commerce, Business Planning, Team Leadership, Social Networking, Sales, Marketing Strategy, Sales Management, Mergers & Acquisitions, Cross-functional Team..., Executive Management, Marketing Communications, Digital Marketing, Small Business, Market Research, Coaching
Education
Cambridge College
Master of Education (M.Ed.), Management
Endicott College
BS (Cum Laude), Business Administration (BBA)
Verizon June 2011 - Present
Intertek January 2011 - June 2011
Pro4ia, Inc January 2011 - June 2011
IT consultant Self Employed January 2004 - June 2011
The American Psychological Association January 2008 - January 2011
Skills
Help Desk Support, Windows 7, Troubleshooting, Active Directory, Network Administration, Networking, Microsoft Exchange, Software Documentation, System Administration, Technical Support, Operating Systems, Computer Hardware, Windows, Windows Server, VPN, C#, .NET, HTML 5, CSS, visual stu, Microsoft Office
Education
Rowan University 2007 — 2009
B.A, Communications - Radio, TV, Film
Camden County College 2005 — 2007
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Honeywell Building Solutions April 2007 - Present
ITT Technical Institute August 2004 - April 2006
Verizon April 2000 - May 2004
Education
Cameron University 1996 — 2000
BS, Electronic Engineering Technology
AT&T February 2001 - Present
Verizon February 1996 - December 2000
Pacific Telephone June 1985 - August 1995
Skills
Telecommunications, Wireless, IP, VoIP, Ethernet, GSM, LTE, MPLS, Network Design, UMTS, 3G, Integration
Education
CSU Sacramento 1971 — 1974
MBA, Business Adminstration
Stanford University 1960 — 1964
BS, Industrial Engineering
Xerox April 2013 - June 2013
Hagarty Associates 2012 - 2013
Verizon July 1998 - January 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Strategic Planning, Editing
Education
Camden County College 2014 — 2018
In Progress, Liberal Arts and Sciences/Liberal Studies
Verizon February 2011 - December 2013
Verizon Wireless January 2012 - December 2012
Verizon Wireless January 2009 - January 2011
Verizon Wireless January 2006 - December 2008
Small Business Development Center May 2003 - April 2005
Holiday Inn June 2002 - December 2004
Skills
Analysis, Business Analysis, Call Centers, Customer Satisfaction, Customer Service, Financial Analysis, Financial Reporting, Microsoft Excel, Microsoft Office, Data Analysis, Management, Recruiting, Leadership, PeopleSoft, Human Resources, Time Management, Requirements Analysis, Team Building, Telecommunications, Accounting, Microsoft Word
Education
National University 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management and Services
California State University-Sacramento 2006 — 2010
Bachelor's Degree, Business Administration, Management and Operations
Sierra College 2002 — 2005
Associate's Degree, Business Administration and Management, General
Apple Vacations November 2001 - May 2006
Consortium of Information and Telecommunications Executives 1995 - 2002
Verizon October 1974 - August 2001
Education
South Philadelphia HIgh 1962 — 1965
Business Accounting
Camden County College
Computer Programming
Cynosure, Inc. November 2011 - Present
HoyaConbio March 2007 - Present
Verizon September 1969 - September 2006
Skills
Troubleshooting, Testing, Software Installation, Telecommunications, Technical Support, Maintenance & Repair, Laser, Fiber Optics, Computer Hardware, Test Equipment, Customer Satisfaction, Optical Fiber, Software Documentation, Electro-mechanical, Customer Service
Education
Bell Core
Telecommunications
Camden County College 1969 — 1971
Haddon Township High School 1966 — 1968
RCA Technical Institute for Electronics
A Z Kaizen & Associates LLC January 2015 - Present
Charter Communications July 2012 - December 2014
Verizon January 2011 - June 2012
Dealertrack Technologies January 2009 - December 2010
ADP Dealer Services January 2004 - October 2008
Alcatel-Lucent March 1997 - June 2002
AT&T October 1987 - June 1997
Skills
Solution Selling, Consultative Selling, Wireless, Managed Services, Unified Communications, MPLS, Software Sales, Telecommunications, VoIP, Account Management, Telephony, Salesforce.com, Contract Negotiations, IP, Ethernet, Customer Satisfaction, Sales Management, Channel Management, SIP, LAN/WAN, Key Account Management, New Business Development, WAN, Customer Focus, SaaS, Mobile, Cloud Computing, Customer Relations, Competitive Analysis, Strategic Partnerships, Negotiation, Direct Sales, Contract Negotiation, Team Leadership, Forecasting, Proposal Writing, Hosting, Product Marketing, Selling, Channel Partners, 4G, Cold Calling, Sales Operations, Customer Service, Call Centers, Lead Generation
Education
Caltech 1996 — 1998
Business/Corporate Communications
Massachusetts Institute of Technology - Sloan School of Management 1990 — 1992
Western Illinois University
BA/BS, Business Management Philosophy, Computer Science, 3.1/4.0 scale
Verizon October 2014 - Present
Verizon Telecommunications February 2011 - February 2015
Bethel Park School District September 2008 - February 2011
Skills
Patience, Computer Hardware..., Active Directory
Education
California University of Pennsylvania 2010 — 2013
Bachelors, Science and Technology with a concentration in management of Information Technology
ITT Technical Institute-Pittsburgh 2006 — 2008
Associates, Computer Networking
Medifast Weight Control Centers September 2015 - Present
Medifast Weight Control Centers September 2013 - January 2015
Verizon February 2013 - August 2013
Liberty Travel September 2012 - February 2013
AT&T September 2010 - November 2011
Skills
Management, Sales, Sales Management, Customer Service, Marketing, Team Building, Account Management, Leadership, New Business Development, Social Media, Social Networking
Education
Camden County College 2006 — 2009
Associate's Degree, Health Science
Confidential April 2014 - Present
National Grid August 2013 - November 2013
Positive FLO Productions July 2010 - 2013
Verizon June 2001 - April 2010
GZA GeoEnvironmental August 1998 - May 2001
Foster Wheeler Environmental January 1995 - July 1998
Raytheon Engineers & Constructors September 1992 - December 1994
Haley & Aldrich April 1986 - August 1992
Skills
Microsoft Excel, Access, Project Management, Microsoft Office, Network Design, Visio, Process Improvement, Frame Relay, Change Management, Team Building, Business Strategy, Training, Business Analysis, Budgets, Telecommunications, Research, Leadership, Program Management, PowerPoint, Public Speaking, Management, Nonprofits
Education
Cambridge College 2007 — 2010
Master Of Management, Business Administration, Management and Operations
Verizon November 2004 - Present
Education
University of La Verne College of Law 2008 — 2013
Doctor of Law (J.D.)
Cal State San Bernardino 1998 — 2003
Bachelor of Arts (B.A.), Political Science and Government
In Transition December 2014 - Present
Verizon July 2000 - December 2014
GTE Telephone Operations November 1986 - July 2000
Union Pacific Railroad 1980 - 1986
Skills
Commercial Arbitration, Regulatory Affairs, Leadership, Training, Strategic Partnerships, Strategic Planning, Contract Negotiation, Management, Privacy Law, Telecommunications, Product Marketing, Advertising Law, Online Marketing, Integration, Commercial Transactions, Consumer Sales Law, Product Management, Administrative Law
Education
University of Michigan 1977 — 1980
Juris Doctor cum laude
Calvin College
Bachelor of Arts (B.A.)
Glotel January 2013 - Present
Cube Corp June 2010 - June 2012
Verizon January 2002 - November 2009
Verizon November 2000 - December 2002
Skills
Network Engineering, Network Planning, Project Management
Education
CSU Sacramento
Verizon August 2011 - Present
Verizon March 2007 - August 2011
Verizon May 2004 - March 2007
Verizon May 2000 - May 2004
US Army April 1999 - May 2000
Skills
Cisco Technologies, Data Center, VoIP, MPLS, Microsoft SQL Server, Oracle SQL Developer, Six Sigma, Data Analysis, ITIL, Troubleshooting, LAN-WAN
Education
Campbell University 2014 — 2016
Current Student, Business Administration and Management, General
UC Davis Health System September 2014 - Present
Verizon March 1998 - March 2014
Verizon 1995 - 1998
MCI Corporation 1994 - 1995
Skills
Data Analysis, Management, Project Management, Requirements Gathering, Team Building, Communication, Sarbanes-Oxley Act, Requirements Analysis, Release Management, Procedure Development, Employee Training, Organizational..., Business Decision Making, Customer Service, Flexibility, Deadline Oriented, KPI Reports, Metrics Reporting, CPNI, Mentoring, SAS programming, Microsoft Office, ISPF, TSO, Systems Analysis, Goal Setting, Performance Management, Procedure Manuals, User Acceptance Testing, Conflict Management, Strategic Leadership, Technical Leadership, Timely Decision Making, Integrity, Succession Planning, Goal Orientation, Business Analysis, Integration, Process Improvement, Program Management, SAS Programming, Team Leadership, Telecommunications, Vendor Management, VoIP
Education
California State University-Sacramento 1987 — 1992
Bachelor of Science (BS), Business Administration and Management, General
Verizon May 2006 - August 2015
Verizon 2003 - 2006
Verizon 2000 - 2003
Verizon 1997 - 2000
Verizon 1993 - 1997
Verizon 1989 - 1993
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Management, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English, Process Improvement
Education
Carlow University
Master’s Degree, Management and Technology
California University of Pennsylvania
Bachelor’s Degree, Computer Based Systems Management
Verizon December 1978 - Present
Skills
VoIP, Troubleshooting, Testing, Telecommunications, Cisco Technologies
Education
Audubon
Camden County College
Associate's degree, Biology/Biological Sciences, General
U.S. Department of the Treasury January 2013 - Present
Verizon April 1997 - July 2012
Bradford Business School January 1996 - June 1997
Young's Super Valu June 1976 - February 1997
Skills
Requirements Analysis, Business Analysis, Process Improvement, Project Management, Stakeholder Management, Change Management, Telecommunications, Requirements Gathering, Vendor Management, Business Process..., IT Strategy, Call Centers, Service Delivery, Training, Business Transformation, PMO, Management Consulting, Leadership, Outsourcing, Analysis, Program Management, Integration
Education
California University of Pennsylvania 1978 — 1981
Bachelor of Science (BS), Business Administration