Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
Verizon 2008 - 2012
Verizon Communications 1999 - 2008
Verizon Communications 1995 - 1999
Verizon Communications 1990 - 1995
Skills
Requirements Analysis, Troubleshooting, Requirements Gathering, Software Project..., Operations Management, Marketing Management, Sales Management, Contract Negotiation, Contract Management, New Product Roll Out, Relationship Management, Account Management, Financial Analysis, Customer Escalation..., Escalation Resolution
Education
James Madison University
Bachelor of Science (BS), Public Administration
Marymount University
Associate of Arts (AA), Business Administration and Management, General
NORC at the University of Chicago March 2009 - Present
Verizon November 2008 - March 2009
Tribune Company April 2003 - May 2008
Tribune Broadcasting Company 2003 - 2008
Genuity April 2000 - February 2003
BBN Technologies 1996 - 2000
BBN Systems & Technologies 1996 - 2000
BBN 1983 - 2000
Skills
Vendor Management
Education
Massachusetts Institute of Technology - Sloan School of Management 1999 — 1999
Accounting, Economics, Organizational Science, Business Ethics
Temple University 1972 — 1978
Ph.D., Mathematics
University of Rochester 1966 — 1970
BA, Mathematics, Logic
Xavor Corporation January 2007 - Present
Xavor (Pvt) Ltd January 2006 - January 2007
Verizon Data Services October 2001 - January 2006
Verizon August 2000 - October 2001
Go2Net August 1999 - August 2000
New Mexico Institute of Mining and Technology January 1999 - August 1999
Education
Massachusetts Institute of Technology - Sloan School of Management
Verizon April 2012 - Present
Verizon Business 1996 - April 2012
United Electric Supply January 1993 - May 1996
Skills
Essbase, Hyperion, Financial Analysis, Forecasting, Hyperion Planning, Process Improvement, Budgeting, Accounting, Fixed Assets, SAP, Financial Management, Excel, Accounts Payable, General Ledger, Budgets, Hyperion Enterprise, Microsoft Excel, Strategic Financial..., Account Reconciliation, Financial Accounting, Process Engineering, Business Analysis, PeopleSoft, Payroll, Internal Controls, Accounts Receivable, Six Sigma, Auditing, Cross-functional Team..., Financial Reporting, Internal Audit, Data Analysis, Financial Modeling, Analysis, Variance Analysis, Access, Management, Managerial Finance, Sarbanes-Oxley Act, Lean Manufacturing, Finance, Project Planning, Cash Flow, Income Statement, Business Process..., SEC filings, Provisioning, Mergers & Acquisitions, Sarbanes-Oxley, Revenue Assurance
Education
Maryville University of Saint Louis 2009 — 2016
Business Administration, Business, Finance, Accounting
CenturyLink March 2012 - Present
Iridium October 2011 - March 2012
Verizon Business April 2009 - August 2011
Verizon January 2003 - March 2009
Verizon August 2001 - December 2002
Verizon July 2000 - July 2001
Bell Atlantic Data Solutions Group (now Verizon Business) October 1999 - July 2000
Bell Atlantic Data Solutions Group (now Verizon Business) November 1998 - September 1999
WANG GOVERNMENT SERVICES (formerly I-NET, INC) July 1994 - October 1998
GOVERNMENT TECHNOLOGY SERVICES, INC May 1992 - July 1994
Skills
Product Marketing, Telecommunications, Go-to-market Strategy, Product Management, Cross-functional Team..., Product Development, Cloud Computing, IP, Program Management, Solution Selling, Channel, Marketing Strategy, Strategic Partnerships, Managed Services, Sales Operations, Strategy, Enterprise Software, VoIP, Budgets, Vendor Management, Management, Marketing, Leadership, Sales, Channel Partners, Ethernet, Networking, Segmentation, Forecasting, Wireless, Unified Communications, Security, Customer Retention, Competitive Analysis, Market Planning, SaaS, Multi-channel Marketing
Education
Mary Baldwin College 1987 — 1991
BA, Management, Spanish
Benjamin Banneker High School
SURF Subsea, Inc. October 2011 - Present
Edison Chouest Offshore May 2009 - October 2011
Verizon June 2007 - September 2007
Skills
Marine Engineering, Maritime Operations, Offshore Drilling, Ships, Vessels, Diesel, Petroleum, Inspection, Subsea Engineering, Oil/Gas, Hydraulics, Pressure Vessels, Commissioning, Engineering, Maritime, Offshore Operations, Oil & Gas
Education
Massachusetts Maritime Academy 2004 — 2008
Bachelor's degree, Marine Engineering
Verizon August 2015 - Present
Mosaic Sales Solutions November 2013 - Present
It Works Global November 2010 - February 2014
Heratige Place Fine Antiques & More June 2007 - December 2010
World Savings Banks Institute February 2007 - August 2009
Dick Jones Lincoln Mercury February 1994 - November 2007
McBride & Son Homes 2004 - 2006
Whittaker Homes 2001 - 2003
Zales Jewlery 1998 - 1998
Skills
New Home Sales, Real Estate, Retail Buying, Fine Jewelry, Selling Fine Antiques, Mortgage Industry, New Car Sales, Closing Deals, Mortgage Lending, Jewelry, Selling, Sales, Retail, Sales Management, Customer Satisfaction, Referrals, Customer Service, Leadership, Contract Negotiation, Deal Closure, Marketing, Loans, Small Business, Time Management, Coaching, Team Building, Training, Entrepreneurship, Networking, Social Media Marketing
Education
Maryville University of Saint Louis 1996 — 1998
Business Management, Business Management, Sociology
Duchesne High School 1992 — 1996
General, General Studies
St. Petersburg College
Certificate of Construction Management, Project Management
Verizon December 1996 - Present
Verizon 1996 - 2012
Skills
Windows, Telecommunications, IP, Troubleshooting, VoIP, Call Centers, Integration, Customer Satisfaction, Managed Services, Service Delivery, Switches, Telephony, Wireless, Project Management, Unified Communications, WAN, Data Center, Cisco Technologies, SIP, Cabling, Avaya, Network Design, Ethernet, MPLS, LAN-WAN, Routers, Avaya Technologies
Education
Massachusetts Institute of Technology 1981 — 1986
Pacific Sotheby`s International Realty January 2013 - Present
Science Applications International Corporation November 2010 - April 2013
Coldwell Banker Residential Brokerage May 2009 - November 2010
Sun Microsystems, Inc. March 2008 - May 2009
BAE Systems 2006 - 2008
Sun Microsystems 2000 - 2006
Verizon 1995 - 2000
Northrop Grumman Information Systems (PRC Inc. was acquired by Northrop Grumman in 2000.) 1986 - 1995
Skills
PMI, PMP, Project Management, Process Improvement, Project Planning, Financial Analysis, Contract Negotiation, Team Leadership, MS Project, Contract Management, Change Management, Proposal Writing, Analysis, Marketing, Risk Management, New Business Development, Microsoft Office, Customer Service, Finance, Consulting, Real Estate, PeopleSoft, Forecasting, Data Analysis, Microsoft Excel, SDLC, Requirements Analysis, Software Documentation, Program Management, Leadership, Cross-functional Team..., Vendor Management, Business Analysis, Management, Business Process, Integration, ERP, PMO, Budgets, Software Project..., Training, Operations Management, Testing, Enterprise Software, Quality Assurance, Start-ups
Education
Stanford University
SCPM, Advanced Program Management
Program Management Institute
PMP, Program Management
Marymount University
MBA, Management Information Systems
The George Washington University - School of Business 1977 — 1981
BBA, Accounting
Penn State University 1977 — 1979
Bachelor of Business Administration (BBA), Accounting
Herndon High School
SRES for Real Estate
Verizon March 2013 - Present
VERIZON LIVESOURCE TECHNOLOGY December 2011 - February 2013
Verizon September 2010 - December 2011
Verizon January 2004 - September 2010
Verizon January 1998 - January 2004
Town of Yorktown 1996 - 1999
Skills
Management, Leadership, Analysis, Human Resources, Team Building, Employee Relations, Customer Service, Payroll, Retail, Internal Audit, Administration, Telecommunications, Process Scheduler, VoIP, Troubleshooting, Vendor Management, Integration, IP, Business Analysis, Wireless, Call Centers, Program Management
Education
ORANGE COUNTY COMMUNITY COLLEGE 1990 — 1992
a degree, Communications
Marymount Manhattan College
a degree, Accounting
The Walters Art Museum January 2009 - Present
Infinity's Kitchen January 2008 - Present
Freelance Website Developer July 2004 - January 2013
Catholic Relief Services August 2006 - December 2008
The Gallery Players 2006 - 2006
T. Rowe Price January 2005 - May 2005
Eastgate Systems June 2004 - August 2004
Hoyt Cinema June 2003 - September 2003
WZUP Internet Radio September 2002 - June 2003
Verizon January 2003 - May 2003
Skills
HTML, CSS, Creative Writing, Blogging, Copy Editing, Information Architecture, Copywriting, Web Editing, SEO, Web Design, Analytics, Web Standards, Editing, Social Media, Non-profits, Publications, Grant Writing, Press Releases, Publishing, Research, Adobe Creative Suite, Photography, WordPress, Zines, Multimedia, Art, Marketing, Graphic Design, Spoken Word, Internet Radio, Web Development, Web Analytics, Writing, Facebook, Social Media Marketing, CMS, Magazines, Photoshop
Education
Maryville College 2000 — 2004
Bachelor of Arts, Writing and Communications
1st Civil Support Team (CST)-MANG February 2013 - Present
JFHQ-MA, MA-ARNG June 2012 - February 2013
Massachusetts Army National Guard April 2011 - June 2012
US Army April 2009 - April 2011
CERFP, MA-ARNG January 2006 - April 2009
Verizon April 1996 - October 2006
272 Chemical Company, MA ARNG July 1998 - September 2006
Skills
Emergency Management, Emergency Operations, HAZMAT, Government, Homeland Security, Private Investigations, Army, Military, Security Clearance, Exercises, Command, Operational Planning, Training, Strategic Planning, Program Management, Hazardous Materials, Weapons of Mass..., National Security, Military Experience, Force Protection, Disaster Response, CBRN, Defense
Education
Massachusetts Maritime Academy 2010 — 2012
Masters of Science (MS), Emergency Management
Western New England College 2000 — 2003
Master of Business Administration (M.B.A.)
University of Massachusetts, Amherst 1990 — 1995
Political Science
Humana September 2014 - Present
Verizon April 2012 - September 2014
Verizon October 2007 - April 2012
MIT Club of Dallas & Fort Worth July 2007 - June 2011
Verizon September 2002 - October 2007
Verizon June 1998 - September 2002
MIT September 1996 - May 1998
Skills
Agile Methodologies, Software Development, Cloud Computing, Program Management, Architecture, IT Strategy, Java, Research, Data Mining, .NET, Integration, Databases, Tomcat, Technology Strategy, IT Financial Management, Java Enterprise Edition, XML, Mobile Devices, Software Engineering, Microsoft SQL Server, Cross-functional Team..., MySQL, Big Data, Hadoop, Business Intelligence, MapReduce, Architectures
Education
Massachusetts Institute of Technology 1996 — 1998
Master of Science (MS), Transportation Engineering
University of Illinois at Urbana-Champaign 2011 — 2013
Master of Science (MS), Computer Science
Southern Methodist University - Cox School of Business 2004 — 2007
MBA, Information Technology & Finance
Evergreen Marketing Solutions, LLC 2009 - Present
H & H Construction, Inc. 2005 - 2009
XO Communications 2000 - 2004
Verizon 1986 - 1998
Skills
SEO Consulting, Search Engine..., E-commerce Solutions, SEM, Internet Strategy, Website Redesign, Social Media, E-commerce Consulting, Marketing Strategy, Product Launches, Problem Solving, Marketing Solutions, Online Marketing, Market Analysis, Product Marketing, Management Consulting, Email Marketing, Product Development, Product Management, Process Improvement, Sales Support, Competitive Analysis, Customer Service, Customer Satisfaction, Project Coordination, Real Estate, Office Management, Business Analysis, Business Management, Telecommunications, Telecommunication..., Product Strategy, Marketing, Management, Web Design, SEO, Sales, E-commerce, PPC, Cross-functional Team...
Education
Marymount University 1993 — 1994
Masters of Arts, Psychological Services
Westminster College (MO)
Bachelor of Arts, Business Administration
Avaya October 2013 - Present
Deloitte October 2011 - October 2013
Verizon May 2001 - October 2011
Renaissance Worldwide Inc June 2000 - May 2001
Satyam Computers Pvt Ltd June 1999 - June 2000
DRDL (Defense Research Development Labs) June 1997 - June 1999
Skills
Cloud Computing, Mobile, Telecommunications, IT Strategy, Enterprise Architecture, Software Project..., Integration, Product Development, Process Improvement, Cross-functional Team..., Mobile Devices, C++, Big Data, Hadoop, Web Services, SOA, Oracle, Mobile Applications, Architecture, Agile Methodologies, Strategy, Enterprise Software, Business Intelligence, Solution Architecture, SDLC, Business Analysis, Agile Project Management, PMP, Software Development, Business Process, Requirements Analysis, Business Process..., Vendor Management, PMO, Business Transformation, Architectures
Education
Massachusetts Institute of Technology - Sloan School of Management
Executive Certification, Management and Leadership
Sri Satya Sai Higher Secondary School, Puttaparthi
10+2, Mathematics, Physics, Chemistry
Verizon January 1994 - September 2011
Verizon April 1994 - March 1998
Skills
Microsoft Office, Project Planning, Program Management
Education
Maryville University of Saint Louis
BS, Business, Finance
4Life Research January 2008 - Present
Verizon 2002 - Present
Puerto Rico Telephone Company September 1989 - 2002
Price Waterhouse Management Consultants September 1984 - October 1989
Skills
Leadership, Strategic Planning, Microsoft Excel, Customer Service, PowerPoint, Coaching, Public Speaking, Team Building, Business Planning, Leadership Development, Management, Sales, Team Leadership, Marketing
Education
Marymount Manhattan College 1980 — 1984
Bachelor of Science (BS), Accounting
Verizon June 2015 - Present
Verizon February 2012 - May 2015
Verizon June 2004 - January 2012
GTE Labs 1996 - 2000
Mitsubishi Electric Research Labs 1995 - 1996
GTE Government Systems 1991 - 1996
Skills
Software Development, Telecommunications, IPTV, Product Development, VoIP, Set Top Box, Wireless, Integration, Architecture, IP, VOD, Program Management, FiOS, Network Architecture, Interactive TV, Cross-functional Team..., Mobile Devices, Android, Product Management, Mobile Applications, System Architecture, Ethernet, Cloud Computing, TCP/IP, Architectures
Education
Worcester Polytechnic Institute 1999 — 2001
MS
Massachusetts Institute of Technology 1993 — 1995
ASP
Rensselaer Polytechnic Institute
BS
N-12 September 2013 - Present
Verizon May 2005 - August 2010
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Team Building
Education
Marywood University 2011 — 2014
Master of Science (MS), Special Education and Teaching
Penn State University 1994 — 1997
Bachelor of Science (BS), Psychology
Verizon August 2013 - Present
Conversion Partners February 2012 - June 2013
The Hertz Corporation October 2010 - February 2012
The Hertz Corporation July 2008 - September 2010
Hertz June 2007 - September 2008
Hertz June 2006 - June 2007
Skills
Java, Excel, PowerPoint, Six Sigma, Lean Initiatives, Project Management, Project Planning, Microsoft Excel, Lean Manufacturing, Operations Management, Change Management, Process Improvement, Strategy, Forecasting, Business Strategy
Education
Wellesley College 2002 — 2006
BA, Political Science
Wellesley College
Bachelor of Arts; coursework, Political Science; Economics, Physics, and Computer Science
Massachusetts Institute of Technology 2004 — 2005
McKinsey and Company
FairPoint Communications June 2010 - Present
Verizon February 2006 - November 2008
Verizon January 2003 - January 2006
US telecommunications services January 2001 - January 2003
Verizon January 1996 - January 2001
Skills
Telecommunications, Project Management, Troubleshooting, Management, Team Leadership, Customer Satisfaction, Leadership, VoIP, Wireless, DSL, T1, Optical Fiber, Quality Assurance, Vendor Management, Call Centers, Software Development, Budgets, Customer Service, Engineering, Inventory Management, Technical Support, Telephony, Program Management, Purchasing, Network Administration, Process Scheduler, SDH, Team Building, Microsoft Office, IT Strategy, IP, MPLS, Ethernet, Managed Services, Process Improvement, Cisco VoIP, SIP Trunking, Cross-functional Team..., Data Center, Computer Network..., Software Documentation, Client Services, Client Service Oriented, Managed EDIA, HPBX, Operations Management
Education
Chelmsford Community 2013 — 2014
Certificate in Intermediate Networking
Chelmsford Community Education 2013 — 2013
Certificate Introduction to Networking
Massachusetts Bay Community College 1986 — 1987
Associate, Liberal Arts
Gore March 2011 - Present
Alcon Laboratories, Inc. August 2007 - March 2011
Verizon November 2003 - August 2007
Verizon April 1998 - November 2003
USAF March 1991 - April 1998
Skills
ISO 17025, Metrology, Documentation, Testing, Calibration, Analysis, Instrumentation, Uncertainty Analysis, Quality Systems, Quality Management, Statistical Process..., Software Documentation, Quality System, SPC, Electronics, Test Equipment, Automation, RF, Quality Assurance, Troubleshooting, ISO, Root Cause Analysis, Manufacturing, Quality Control, GMP, ISO 13485, JMP Statistical Software, Iso 9000, Cross-functional Team..., Laboratory, CAPA, Design of Experiments, FDA, V&V, Medical Devices, Quality Auditing, FMEA, Six Sigma, JMP, ISO 9000
Education
Marshall University 2007 — 2009
AAS
St. Veronica's
Verizon 2002 - 2006
Verizon Internet Solutions 1996 - 2000
Skills
Telecommunications, Managed Services, Wireless, VoIP, Unified Communications, Telephony, Ethernet, MPLS
Education
Marshall University 1970 — 1975
Master Science
MIT Lincoln Laboratory June 2012 - Present
IBM June 2011 - September 2011
IBM June 2010 - September 2010
Verizon June 2009 - September 2009
IBM May 2008 - August 2008
Skills
Software Engineering, Computer Engineering, Computer Science, Parallel Computing, C, Matlab, Python, C++, Java, Algorithms, Eclipse, Linux, Simulations, Programming
Education
University of California, San Diego 2010 — 2012
Master's degree, Computer Science
University of Puerto Rico-Mayaguez 2005 — 2009
Bachelor's degree, Computer Engineering
CROEM
Massachusetts Institute of Technology
Dimension Data October 2013 - Present
Dimension Data October 2011 - September 2013
Dimension Data October 2009 - April 2011
Dimension Data 2009 - 2009
verizon April 1996 - 2008
The Bridge of Central MA 2005 - 2006
Verizon December 2000 - August 2001
Skills
Customer Satisfaction, Management, Cross-functional Team..., Customer Experience, Analysis, Microsoft Office, Call Centers, Telecommunications, Vendor Management, Process Improvement, Team Leadership, Continuous Improvement, Team Building, Business Analysis, Change Management, Business Process..., Project Management, Service Delivery, Account Management, Program Management, Training, Outsourcing, Operations Management, Performance Management
Education
Massachusetts College of Liberal Arts 1990 — 1994
Bachelors, Psychology
Verizon December 2013 - Present
CA Technologies January 2012 - December 2013
BaseTechnologies, a CA Technologies company July 2008 - December 2013
GMAC (Homecomings Financial) March 2007 - July 2008
HMIC August 2004 - 2006
Pinnacle Financial Corporation June 1998 - August 2004
Sydenstricker Elementary August 1997 - June 1998
Skills
Training, Employee Training, Training Delivery, E-Learning, Project Planning, Requirements Gathering, Team Facilitation, Instructor-led Training, Instructional Technology, Process Improvement, Needs Analysis, Recruiting, Project Management, Leadership, Captivate, Management, CRM, Consulting, Customer Service, Instructional Design, Learning Management
Education
Marymount University 2000 — 2004
Masters, Education
Virginia Polytechnic Institute and State University 1993 — 1997
Bachelor of Arts (B.A.), Communications, Human Resources, & Psychology
Fairfax HS 1989 — 1993
Verizon April 2013 - Present
Kevin's Fine Outdoor Gear & Apparel September 2011 - February 2013
Southwest Georgia Technical College November 2009 - August 2011
International Design and Display Group, LLC. June 2006 - October 2010
Urcorp. December 2005 - February 2008
Skills
SEO, LPO, PHP, MySQL, HTML + CSS, phpMyAdmin, Dreamweaver, Photoshop, illustrator, InDesign, Microsoft Office, Web Services, Google Analytics, IIS, Visual Studio, SQL Server 2000-2008, HTML, Microsoft SQL Server, Virtualization, Microsoft Excel, Customer Service, Databases
Education
Southwest Georgia Technical College 2008 — 2010
2 year, CIS - Microsoft Networking
Massachusetts Institute of Technology
Big data social physics
Surge365 March 2015 - Present
Pendleton Travel & Shop August 2012 - Present
Team One Properties September 2010 - August 2013
One24 April 2011 - April 2012
Joyce Howard Event & Wedding Planner November 2008 - March 2012
Verizon September 1979 - November 2008
Verizon July 1979 - November 2008
Skills
Telecommunications, Project Management, Leadership, Customer Service, Program Management, Event Management, Networking, Team Leadership, System Administration, Troubleshooting, Budgets, New Business Development, Team Building, Vendor Management, Sales, Management, Call Centers
Education
University of Maryland University College 2003 — 2005
MS, Telecommunications Management
Mary Baldwin College 1997 — 2001
BS, Business Administration
Palmyra High School
FedEx Services May 2011 - Present
Verizon 2000 - 2011
JCPenney 1996 - 1999
Skills
Microsoft Word, Microsoft Office, Sales, PowerPoint, Microsoft Excel, Spreadsheets, Invoicing, Teamwork, Accounts Payable, Analysis, Customer Satisfaction, Customer Service, Management, Payroll, Process Scheduler
Education
Fort Zumwalt North High
Maryville University of Saint Louis
Bachelors, Business and Marketing
Verizon February 2004 - January 2015
Verizon December 1996 - February 2004
Skills
Training, Staff Development, Organization Skills, Collaborative Problem..., Management, Telecommunications, Fiber Optics, DSL, Telephony, Wireless, VoIP
Education
Mary Baldwin College
MAT, Elementary Education and Teaching
Mary Baldwin College 2006 — 2010
BS, Business Administration
Rijks Middelbare Tuinbouwschool 1998 — 2001
associate, Horticulture
MAVO
Verizon Business ManagerMCI1983 - Present
Verizon 1983 - Present
Skills
Project Planning, Cross-functional Team..., Project Management, Strategic Planning, MPLS, Management, Unified Communications, Call Center, Data Center, Managed Services, Change Management, Program Management, Wireless, Team Building, Frame Relay, Telecommunications..., Vendor Management, VoIP, IP, Customer Service, Telecommunications, Telephony, Business Development, T1, PMP, Business Analysis, Customer Satisfaction, Process Improvement, Contract Negotiation, PMO, Service Delivery, Integration, Outsourcing, Professional Services, Product Management, Call Centers
Education
St. Louis Community College 1983 — 2007
Maryville University of Saint Louis
Undergrad, Accounting; Business
NAPO-GPC May 2013 - Present
Space to Spare February 2003 - Present
Verizon May 1989 - August 1996
Bell Atlantic Directory Graphics 1989 - 1993
Skills
Public Speaking, Writing, Event Planning, Newsletters, Blogging, Training, Professional Organizing, Social Networking, Non-profits, Time Management, Fundraising, Creative Direction, Nonprofits, Coaching, Marketing, Customer Service, Editing, Event Management, Leadership, Closets, Social Media, Small Business, Media Relations, Press Releases, Paper Management, Advertising, Downsizing, Facebook, Social Media Marketing, Publicity, Online Marketing, Public Relations, Marketing Strategy, Marketing Communications, Email Marketing, Publishing, Copywriting, Online Advertising, SEO, WordPress
Education
Marymount University 1985 — 1989
Bachelor of Arts, Communications
Verizon April 2007 - Present
Verizon April 2005 - April 2007
Verizon November 1994 - April 2005
Skills
Call Center, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Microsoft Word, Process Improvement, Sales, Team Leadership, Telecommunications, Telephony, Vendor Management
Education
Massachusetts College of Liberal Arts
John Hancock Financial Services May 2015 - Present
Bawstin Beverages LLC September 2010 - Present
Golden China Restaurant April 2014 - June 2015
Levine, Katz, Nannis + Solomon, PC March 2008 - July 2010
Verizon May 2000 - March 2008
Skills
Business Analysis, Management, Process Improvement, Vendor Management
Education
Massachusetts College of Liberal Arts 1994 — 1998
Sociology
Aquent / Capital One April 2015 - Present
Freelance Writer Communications Consultant (1099) August 2010 - Present
FRONTIER COMMUNICATIONS / VERIZON COMMUNICATIONS September 2008 - February 2011
Verizon January 2005 - September 2008
Skills
Social Media, Blogging, Editing, Blogger, Brand Awareness, Facebook, Employee Benefits, Microsoft Office, WordPress, Screenwriting
Education
Mary Baldwin College 2004 — 2006
Bachelor of Arts, English
REYNOLDS COMMUNITY COLLEGE 1998 — 2000
Associate of Applied Science; J.S, Information Systems
Northern Trust June 2007 - Present
Evaluation Associates 2006 - 2007
Verizon 2002 - 2006
Skills
Asset Allocation, Bloomberg, Equities, Portfolio Management, Asset Managment, Investments, Investment Strategies, Mutual Funds, Fixed Income
Education
New York University - Leonard N. Stern School of Business 2004 — 2006
M.B.A.
Massachusetts Institute of Technology 1998 — 2002
B.S., Management Science
Avant-Garde Development Firm August 2013 - Present
Global Computers and Networks August 2010 - Present
Verizon February 2009 - August 2011
Skills
Web Design, IT Management, Network Administration, Applications, Microsoft Office, Project Management, Microsoft SQL Server, Java, Visual C#, Visio
Education
Massachusetts Institute of Technology 2013 — 2015
Master's Degree, Quantum Mechanics
Penn State University 2008 — 2012
Bachelor of Science (BS), Information Science and Technology
TBD Communications October 2014 - Present
Cigna February 2014 - April 2014
Barker Educational Services Team 2012 - 2013
AT&T Mobility March 2010 - June 2011
Bank of America August 2009 - January 2010
Verizon February 2007 - July 2009
AAA April 2002 - January 2006
JCPenney Catalog March 2000 - March 2002
Skills
Admissions Counseling, Retail Sales, Telecommunication..., Telecommunications..., FiOS, Satellite TV, iPhone, Android, DSL, Employee Training, Customer Service, Customer Satisfaction, Salesforce.com, SugarCRM, Inventory Management, Escalations Management, Performance Metrics, Inside Sales, Customer Retention, Student Financial Aid, Sales, Cold Calling, Direct Sales, Telephone Skills, Training, Admissions, Goal Oriented
Education
Marywood University 2002 — 2006
Bachelor of Music, Music Education
West Chester University of Pennsylvania 2005 — 2005
Summer Session - General Education Requirements
Verizon December 1999 - January 2015
Mitsubushi Silicon America April 1986 - February 1999
Hewlett-Packard 1982 - 1986
Skills
VoIP, Telecommunications, Data Center, Vendor Management, ITIL, PMP, Integration, Managed Services, Cloud Computing, Databases, IT Management, Disaster Recovery, VMware, IT Strategy, Enterprise Architecture, Security, Active Directory, Troubleshooting, Requirements Analysis, System Administration, Linux, Networking, SDLC, Business Intelligence, Software Project..., Citrix, Software Development, Routers, Business Analysis, Program Management, Visio, Microsoft SQL Server, Operating Systems, Network Administration, Microsoft Exchange, Testing, Unix, Outsourcing, Project Management, System Deployment, Cross-functional Team..., SQL, Windows, Agile Methodologies, Process Improvement, Team Leadership, Wireless, Systems Engineering, MS Project, Management
Education
Marylhurst University 2015 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General
Santa Rosa Community College
AA Business, Computer Science
US Bank Home Mortgage December 2010 - Present
US Bank Home Mortgage January 2010 - December 2010
U.S. Bank September 2006 - December 2009
Verizon January 1994 - March 2002
Skills
Technical Documentation, Troubleshooting, Risk Analysis, Microsoft Office, Business Analysis, Analyst Relations, Financial Analysis, Supervisory Skills, Organization Skills, Filing, Travel Arrangements, Proofreading, Banking, Credit, Management, Loans, Finance, Mortgage Lending, Mortgage Banking, Regulatory Compliance, Regulatory Guidelines, Leadership, Refinance, Residential Mortgages, Sales
Education
Sanford-Brown College 1991 — 1992
Executive Secretarial Certificate, Executive Assistant/Executive Secretary
Fort Zumwalt North High School 1983 — 1986
Diploma
Maryville University of Saint Louis
Business Administration and Management, General
St Charles Community College
Business Administration and Management, General
Buchanan Pump November 2011 - Present
Frontier Communications September 2010 - May 2011
Verizon March 2008 - August 2010
Skills
Information Technology, Web Content, Spreadsheets, Customer Service, Disaster Recovery, Software Documentation, Visio, Databases, Call Centers, Coaching, Information Systems, Analysis, System Administration, Web Design, Technical Support, Help Desk Support, Troubleshooting, Windows 7, Networking, Computer Hardware, Account Management, Contract Negotiation, Team Building, Microsoft Office, Process Improvement, Continuous Improvement, Strategic Planning, Management
Education
Marshall University 2002 — 2007
Bachelor of Science (BS), Management Information Systems, Econ
Verizon December 2014 - Present
UC Davis April 2012 - August 2014
Veritas Tutors LLC October 2011 - April 2012
MIT 2005 - 2011
MIT 2005 - 2011
Skills
Physics, Data Analysis, C++, Scientific Computing, Particle Physics, University Teaching, ROOT, Research, Teaching, LaTeX, Science, Mathematical Modeling
Education
MIT 2003 — 2011
PhD, Physics
University of Maryland College Park 1999 — 2003
BS, Physics, Mathematics
RadioShack September 2008 - Present
Verizon June 2006 - August 2008
Skills
Retail, Inventory Management, Store Management, Loss Prevention, Visual Merchandising, Merchandising, Retail Sales, Profit, Inventory Control, Sales, Store Operations, Customer Satisfaction, Customer Experience, Customer Service, Time Management, POS, Cashiering, Team Building, Microsoft Office, Interviews, Information Technology, Troubleshooting
Education
University of Maryland Baltimore County 2011 — 2014
Economics
Mary Baldwin College 2009 — 2011
Bachelor of Engineering (B.E.)
Verizon Enterprise Solutions Group October 2012 - Present
Boy Scouts of America, Volunteer 2008 - Present
Verizon August 2008 - October 2012
Verizon 2007 - 2008
MCI Corporation 2005 - 2007
UUNET 2001 - 2005
PSINet 2000 - 2001
Machine Tool Associates 1991 - 1995
Skills
VoIP, Product Development, Competitive Analysis, Pricing, Sales, Telecommunications, Organization, Solution Selling, Cost Benefit, Branding & Identity, Strategic Planning, Cloud Computing, Hybrid Cloud, Contract Negotiation, Enterprise Software, Wireless, Business Development, Managed Services, IP, Sales Management, Selling, Direct Sales, Account Management, Sales Operations, Forecasting, CRM, Management, New Business Development, Professional Services
Education
National Outdoor Leadership School 2013 — 2013
Marymount University 1990 — 1992
BA
Radford University 1988 — 1990
Chantilly
University of Massachusetts Boston
Verizon Wireless March 2013 - Present
Verizon 2012 - Present
Full Scale Technologies January 2010 - Present
Fairpoint Communications April 2011 - 2011
Octoscope December 2008 - October 2010
Mutualink, Inc. April 2008 - December 2008
Motorola, Inc April 2005 - April 2008
Motorola 2006 - 2008
SentitO Networks 2002 - 2005
Integral Access, Inc. December 2000 - October 2003
Skills
ETSI, LTE, Telecommunications, VoIP, WiMAX, SIP, Wireless, 3GPP, IP, SS7, TCP/IP, RF, Embedded Systems, Unix, QoS, Software Development, CDMA, 3G, WiFi, C++, Integration, Open Source Software, MPLS, System Architecture, Network Design, Core Network, Mobile Devices, Ethernet
Education
Colorado University - Computer Science PhD program 2014 — 2017
Working on: Computer Science - Doctor of Philosophy (Ph.D.), Computer Science, 4.0
Massachusetts Institute of Technology
University of Jinan Engineering College
Post-graduate EE, Electrical and Electronic Engineering, 98%
University of Wales, Robert Kennedy College
Master of Science (MS), MSc of Advanced Technololgy, 4.0
Volunteer project coordinator for the Episcopal Diocese of Alabama, Habitat for Humanity - Birmingh June 2015 - Present
American Village Citzenship Trust March 2013 - July 2015
Clearview Networks, Inc April 2012 - January 2013
TG Consulting July 2010 - April 2012
US Department of Commerce, Economic Development Administration April 2010 - July 2010
AT&T February 2001 - November 2009
Verizon September 1996 - November 2001
Sprint United Telephone Company of Pennsylvania March 1996 - September 1996
First National Bank of Maryland October 1984 - September 1996
Xerox Corporation February 1971 - October 1984
Skills
Telecommunications, Management, Account Management, Managed Services, Leadership, Cloud Computing, Strategic Planning, Networking, Vendor Management, Training, Direct Sales, Strategy, Data Center, Unified Communications, Program Management, VoIP, Team Leadership, Network Security, Integration, New Business Development, MPLS, Disaster Recovery, IP, Cisco Technologies, Telephony, Call Centers, Business Intelligence, Process Improvement, Strategic Partnerships, Product Management, Business Strategy, Hospitality, Hospitality Industry, Property Management..., Security
Education
Massachusetts Institute of Technology 1999 — 1999
Non degree program, Management Information Systems, General
The George Washington University 1998 — 1999
Telecommunications management, Telecommunications Management
University of Maryland College Park 1987 — 1988
Master of Business Administration (MBA), Organizational Leadership
The Johns Hopkins University 1969 — 1973
Bachelor's degree, Electrical and Electronics Engineering
Baltimore Polytechnic Institute 1963 — 1966
High school diploma, Engineering
American Lung Association July 2014 - Present
American Lung Association May 2013 - June 2014
Bamboo Strategies October 2009 - October 2013
Bottomline Technologies October 2009 - February 2011
Cone January 2004 - October 2009
Verizon July 1995 - December 2003
Watson - Direct Marketing firm 1993 - June 1995
Corico 1992 - 1993
Skills
Strategy, Marketing Strategy, Competitive Analysis, Brand Management, Marketing, Integrated Marketing, Corporate Social..., Leadership, Cause Marketing, Marketing Communications, Business Strategy, Strategic Partnerships, Sponsorship, Thought Leadership, Social Media, Brand Development, Strategic Planning, Fundraising, Strategic Communications, Digital Marketing, Program Management, Non-profits, Corporate Branding, Mergers, Marketing Management, Product Launch, Social Media Marketing, B2B, Fortune 100, Philanthropy, Positioning, Marketing Strategy &..., Nonprofits, Sustainability, Cause,..., Business Planning, Leading Change, Revenue Enhancement, Analytics, Sustainable Business, Customer Experience, Customer Acquisition, Customer Retention, Strategic Vision, Brand Equity, Brand Developement, Value Propositions, Consumer Marketing, Consumer Insight, Revenue Growth..., Stewardship
Education
Marymount University 1995 — 1997
MBA
Rensselaer Polytechnic Institute 1986 — 1990
BS
North Andover High School 1982 — 1986
Telerx September 2011 - Present
Author of 411 September 2010 - Present
Ellyn Ramich Publishing September 2010 - Present
Verizon July 2004 - December 2009
AT&T April 1993 - September 1995
Skills
Editing, Public Speaking, Publishing, Books, Copywriting, Publications, Creative Writing, Storytelling, Higher Education, Customer Service, Published Author, Social Media
Education
Marywood University 1993 — 1998
BA, English
Relcy, Inc. May 2015 - Present
Personagraph June 2012 - May 2015
Yahoo! October 2011 - June 2012
faqden labs November 2010 - October 2011
Sourcebits LLC January 2010 - November 2010
Murex September 2008 - December 2009
Verizon August 2001 - September 2008
Time Warner Inc. August 2000 - August 2001
Skills
Product Strategy, Mobile, Mobile Applications, IT Strategy, Market Research, Customer Requirements, Mobile Devices, Business Development, Cloud Computing, Mobile Technology, Agile Project Management, Enterprise Software, Agile Methodologies, Product Management, Node.js, Scrum, C++, Entrepreneurship, E-commerce, Web Services, Integration, Start-ups, Analytics, CRM, Product Marketing, Competitive Analysis, Program Management, Engineering Management, Telecommunications, SDLC, Go-to-market Strategy
Education
Massachusetts Institute of Technology 2010 — 2011
Master of Science (MS), Systems Engineering
Massachusetts Institute of Technology - Sloan School of Management 2010 — 2011
Master of Science (MS), Management Science
Osmania University 1996 — 2000
Bachelor of Engineering (BE), Electronics and Communications Engineering
Self Employed November 2013 - Present
Bright Horizons January 2013 - December 2013
Verizon December 1981 - December 2012
Verizon December 1981 - December 2012
Skills
Customer Service, Review customer..., Telephony, Requirements Analysis, Program Management, Team Leadership, Unified Communications, Service Delivery, Technical Support, Network Design, Ethernet, SDLC, WAN, SQL, Networking, Routers, Customer Satisfaction, Disaster Recovery, Solution Selling, Visio, Management, Product Management
Education
Northeastern University 1990 — 1991
Certificate, Communication, General
Massachusetts Bay Community College 1977 — 1980
Associate of Science (A.S.), Early Childhood Education and Teaching
Cherokee Nation Technologies April 2015 - Present
The College Board October 2014 - February 2015
Gannett April 2014 - September 2014
Verizon November 2013 - February 2014
Visa June 2012 - November 2013
Unisys Corporation September 2006 - May 2011
Unisys September 2004 - November 2006
Airlines Reporting Corporation August 1999 - July 2004
Litton PRC March 1997 - August 1999
Skills
Integration, SDLC, Vendor Management, Business Analysis, PMP, Program Management, Management, Databases, Requirements Analysis, Analysis, Project Management, IT Strategy, Software Project..., ITIL, Software Documentation, Unix, SharePoint, Enterprise Software
Education
The George Washington University
Post Graduate, Information Systems Technology
Marymount University 1993 — 1996
BA, Psychology
Northern Virginia Community College 1989 — 1993
AS, Computer Science & General Studies
IBM Research January 2006 - Present
IBM January 2003 - January 2006
IBM T.J. Watson Research Center July 1997 - December 2002
NYNEX Science & Technology September 1990 - July 1997
Verizon 1990 - 1997
MIT July 1985 - June 1989
MIT February 1986 - May 1986
MIT September 1983 - May 1984
SafraBank (Miami, FL) June 1981 - August 1981
Kelly Services / SafraBank (Miami, FL) June 1980 - August 1980
Education
MIT 1979 — 1990
Massachusetts Institute of Technology 1979 — 1990
Ph.D., S.M., S.B., Electrical Engineering and Computer Science
Kings Park Senior High School 1976 — 1979
High School
Kings Park High School 1975 — 1979
H.S., honors / college-prep.
Kings Park Junior High School 1973 — 1976
Ralph J. Osgood School 1971 — 1973
San Remo School 1970 — 1971
Francis J. O'Neill School 1968 — 1970
Hewlett School 1966 — 1968
Verizon February 2014 - Present
Kforce Inc. March 2012 - February 2014
Kforce Inc. January 2011 - February 2012
Frontier Communications/Verizon/MCI 2007 - 2010
FRONTIER COMMUNICATIONS / VERIZON / MCI 2000 - 2007
American Academy of Otolaryngology 1999 - 2000
Skills
Analysis, Product Management
Education
Marymount University 1998 — 2000
MBA, Management and Marketing
The University of Tennessee at Chattanooga 1994 — 1997
BA, Communications
Environmental and Energy Study Institute November 2011 - Present
Verizon 1984 - 2007
Verizon January 1994 - December 1994
Vista Systems, Inc / Sage Management Consultants 1980 - 1984
Skills
Change Management, Program Management, Process Improvement, Salesforce.com, Budgets, Fundraising, Salesforce, Training, Integration, CRM, Strategic Planning, Telecommunications, Team Leadership, Transportation Planning, Policy Analysis, Climate Change, Sustainability, Nonprofit Technology, Non-profit Development, Environmental Policy, Budgeting, Operations Management, Legislative Relations, Governmental Affairs
Education
Massachusetts Institute of Technology 1978 — 1980
MSCE, Civil Engineering
University at Albany, SUNY 1974 — 1978
BA, Mathematics, Geography
Verizon June 2013 - Present
Education
Massachusetts Institute of Technology 1992 — 1994
M.S. Engineering (Electrical/Comp.Science) & M.S. Management (Sloan School), Leaders for Global Operations (LGO) Fellow
University of Michigan 1989 — 1990
Master’s Degree, Computer Science Engineering
University of Kerala
Bachelor’s Degree, Engineering - Computer Science
The Bank of New York Mellon August 2008 - Present
Société Générale April 2004 - March 2008
Credit Suisse July 2000 - April 2004
Sungard Trading and Risk Systems December 1994 - July 2000
Infinity Financial Technology 1994 - 2000
Citibank 1989 - 1994
Tech Hackers, Inc. 1988 - 1990
Verizon 1987 - 1988
Skills
Sybase, Risk Management, Perl, SOA, C++, C#, Java, Microsoft SQL Server, Finance, Trading Systems, Fixed Income, Derivatives, Credit Derivatives, Electronic Trading, Market Data, FX Options, Equity Derivatives, Equities, Interest Rate..., Repos, Hedge Funds, Securities, Trading, Foreign Exchange, Quantitative Analytics, Swaps, Financial Markets, Money Market, Bloomberg, Investments, Investment Banking, Equity Trading, Capital Markets, Financial Risk, Structured Products, Prime Brokerage, Market Risk, Middle Office, Hedging, Software Development, Currency, Financial Services, Proprietary Trading, Options, Back Office, Quantitative Finance, Quantitative Research, Bonds, Rates, Low Latency
Education
Massachusetts Institute of Technology 1980 — 1985
MS, Electrical Engineering and Computer Science
Massachusetts Institute of Technology 1980 — 1985
BS, Electrical Engineering
Central High School Minneapolis 1976 — 1980
High School Diploma, Math and Science, English
BlackRock January 2015 - Present
Federal Reserve Bank of New York September 2011 - January 2015
UBI UBI November 2007 - June 2011
T-Systems January 2002 - October 2007
Alcatel - Lucent 1998 - 2001
Citigroup 1997 - 1998
About.com 1996 - 1997
National Bureau of Economic Research 1995 - 1996
Verizon 1991 - 1995
Education
Yale University - Yale School of Management 2015 — 2017
Master of Business Administration (MBA)
Massachusetts Institute of Technology
SB
Massachusetts Institute of Technology
SB
Verizon January 2015 - Present
Verizon November 2011 - December 2014
Verizon Enterprise Solutions November 2009 - November 2011
Verizon Business 2006 - 2009
Verizon Business 2004 - 2005
Goldman Sachs 2001 - 2003
GTE 1998 - 2000
Accenture 1996 - 1998
Skills
Product Management, Outsourcing, Telecommunications, Cloud Computing, SOA, Software Project..., Strategic Partnerships, Wireless, SaaS, Program Management, Mobile Devices, Competitive Analysis, Enterprise Architecture, Go-to-market Strategy, Product Development, IP, Strategy, Product Marketing, Vendor Management, Agile Methodologies, Cross-functional Team..., Business Strategy, Solution Selling, Product Lifecycle..., Solution Architecture, Professional Services, Strategic Planning, Managed Services, Mobile Applications, Data Center, Enterprise Software, Business Development, Start-ups, IT Strategy, VoIP, Integration, Unified Communications, CRM, Mobile Technology, Pre-sales
Education
MIT Sloan 2000 — 2002
MBA
University of California, Berkeley 1992 — 1996
Bachelors
Perpetual July 2012 - Present
Reuters June 2009 - July 2012
IAC September 2008 - 2009
Verizon January 2003 - September 2008
E-Flo Inc August 2002 - January 2003
Inria June 2001 - August 2001
Informix June 1999 - June 2000
Bhabha Atomic Research Centre July 1998 - June 1999
Skills
Mobile Devices, Product Management, Agile Methodologies, Software Development, Mobile Applications, Enterprise Software, Software Project..., User Experience, Product Development, Telecommunications, E-commerce, Business Analysis, Business Intelligence, Requirements Analysis, Software Engineering, Scrum, Web Services, Agile Project Management, User Interface Design, Unix, Integration, Analytics, Pre-sales, Solution Architecture, Vendor Management, IT Strategy, SOA, Competitive Analysis, Visual Design, Product Specification, Product Marketing, VoIP, Business Development, Strategic Partnerships, Strategy, Cloud Computing, Outsourcing, Enterprise Architecture, Management, SDLC, Tizen, Android Wear, GDK, Google Glass
Education
Massachusetts Institute of Technology 2003 — 2005
Certificate, Business Management
The University of Texas at Austin 2000 — 2002
MS, Computer Science
University of Mumbai 1995 — 1999
BE, Computer Science
Prince George's Hospital Center March 2008 - February 2009
Verizon January 2001 - May 2003
UUcom, Inc. March 1998 - December 2000
EarthGate Information Services, Inc. August 1996 - December 1997
Systems Standards, Inc. November 1995 - April 1996
Infolink Corporation May 1994 - April 1995
Citibank, NA December 1993 - April 1994
Citibank, NA June 1993 - November 1993
Continental Cement Corporation January 1993 - May 1993
Skills
Nursing, Healthcare, Critical Care, ICU, BLS, System Administration, Medical/Surgical, ACLS, Hospitals, Inpatient, Patient Safety, EMR, EHR, Healthcare Management, Management, Registered Nurses
Education
Marymount University 2006 — 2007
Bachelor of Science, Nursing
Northern Virginia Community College 2003 — 2005
Credits, Health Information/Medical Records Technology/Technician
Central Colleges of the Philippines 1990 — 1992
Bachelor of Science, Computer Science
True Partners Consulting LlC June 2006 - July 2012
Syniverse Technologies June 2002 - May 2005
Verizon June 1994 - January 2002
Education
Marshall University 1960 — 1962
Verizon
Skills
Project Management, Management, Program Management, Telecommunications
Education
Massachusetts Institute of Technology 1980 — 1983
Verizon
Skills
Marketing Strategy, Program Management, Mobile Devices, Telecommunications, Project Management, Vendor Management
Education
Marymount California University
Drug Enforcement Administration 2010 - Present
Verizon March 2008 - July 2009
MCI May 2003 - March 2008
MCI November 1997 - May 2003
MCI February 1995 - November 1997
MCI May 1993 - February 1995
MCI June 1991 - May 1993
Skills
Marketing Strategy, Marketing, E-commerce
Education
Marymount University
B.A., Marketing and Business Administration
McLean High School
(in transition) July 2009 - Present
Verizon September 2002 - June 2009
ICANN 2002 - 2009
ICANN Generic Name Support Organisation (GNSO) 2001 - 2009
Genuity (GTE Internetworking) September 1998 - July 2002
GTE Laboratories June 1993 - September 1998
BBN Technologies February 1980 - March 1993
BBN 1980 - 1993
Skills
Network Engineering, VoIP, Network Architecture, Networking, IP, Routing, System Architecture, Telecommunications, Wireless, TCP/IP, MPLS, Ethernet, Network Design, Linux, Cloud Computing, Data Center, Network Security, OSPF, Unix, DNS, Switches, IPv6, Cisco Technologies
Education
Massachusetts Institute of Technology 1965 — 1974
Ph. D., Electrical Engineering, Computer Science
Verizon Sr. ConsultantManugistics1992 - 1995
Education
Marymount University
Elastica February 2014 - Present
Verizon April 2013 - February 2014
BAE Systems December 2010 - April 2013
Skulpt July 2009 - December 2012
Massachusetts Institute of Technology January 2010 - December 2011
Bank of America and Infolenz, Inc. April 2010 - November 2010
Massachusetts Institute of Technology September 2003 - October 2009
University of Maryland, Central Intelligence Agency June 2001 - August 2003
Skills
System Identification, Machine Learning, Theory, Matlab, Analysis, Signal Processing, Pattern Recognition, Algorithms, Mathematical Modeling, Applied Mathematics, Systems Engineering, Embedded Systems, LaTeX, MapReduce, Big Data, Data Mining, Optimization, Statistics
Education
Massachusetts Institute of Technology
Ph.D., Electrical Engineering
Massachusetts Institute of Technology
M.S., Electrical Engineering
University of Maryland College Park
B.S., Electrical and Computer Engineering (concentration in Computer Science)
Verizon March 1993 - Present
Skills
Training, Team Building
Education
Massachusetts College of Liberal Arts 1990 — 2004
American Chemistry Council August 2010 - Present
National Democratic Institute (NDI) December 2009 - August 2010
Sirius XM Radio Inc. December 2007 - October 2009
American Diabetes Association November 2005 - December 2007
Fannie Mae 2002 - 2005
PricewaterhouseCoopers January 1997 - January 2002
Verizon 1993 - 1997
Skills
Benefits, Compensation, HRIS, Benefits Administration, Vendor Management, Mergers, Employee Benefits, Performance Management, Employee Relations, Human Resources, Change Management, Deferred Compensation, Talent Acquisition, Policy, Personnel Management, Succession Planning, PeopleSoft, Onboarding, Recruiting, Talent Management, Organizational..., Workforce Planning, Leadership, Employee Engagement
Education
Marymount University
MBA
Muhlenberg College
B.A., Political Science
Avaya December 2010 - Present
Optimum Lightpath January 2010 - December 2010
Nortel February 2009 - February 2010
Nortel April 2007 - February 2009
Rockport Technology Group July 2006 - March 2007
Verizon February 2003 - July 2006
Ronco Communications & Electronics 1997 - 2003
Education
Massachusetts College of Liberal Arts 1986 — 1990
Bishop Fenwick HS
Economic Systems Inc. December 2008 - Present
DeVry University July 2008 - September 2008
Onsite3 October 2007 - March 2008
EMCOR Facilities Services January 2007 - October 2007
Verizon January 1996 - December 2006
Education
Marymount University 1988 — 1992
MA, Human Resource Development
Mary Baldwin College 1980 — 1984
BA, Business/Communications
Verizon April 2013 - Present
Pinnacle Technical Resources January 2010 - April 2013
TRWC 2005 - 2010
Verizon October 1978 - July 2009
Spacenet 1993 - 1994
Skills
SDLC, Cross-functional Team..., Vendor Management, Product Development, Management, Telecommunications, Project Management, Process Improvement, Leadership, Requirements Analysis, Visio, Business Analysis, Integration, Team Leadership, Program Management, PMP, Call Centers
Education
Universitiy of Dallas 2010 — 2014
School of Ministry
University of Tampa 1986 — 1989
AA, Accounting
Massachusetts College of Liberal Arts 1972 — 1973
Drury High School 1970 — 1972
College Prep
Crossfire Consultiing June 2010 - December 2010
Verizon December 1998 - June 2008
Verizon March 1998 - December 1998
Verizon November 1984 - March 1998
Education
Miami University 1970 — 1974
BS, Systems Analysis
Marshall University
MBA, Management
Verizon 2004 - Present
SIG 2001 - 2004
Ferris, Baker Watts 1994 - 2001
Skills
Financial Analysis, Analysis, Vendor Management, Microsoft Excel, Portfolio Management, Research, Strategic Planning, Equities, Investments
Education
Marymount University 1991 — 1993
B.B.A, Accounting
Lowell Collegiate Charter School July 2014 - Present
Lowell Collegiate Charter School August 2013 - Present
Verizon 1999 - May 2011
Skills
Call Center, Telecommunications, Customer Service, Leadership, Process Improvement, Customer Satisfaction, Team Leadership, Team Building, Vendor Management, Troubleshooting, Training, Teaching, Elementary Education, Management, Program Management, Call Centers, Coaching
Education
Lesley University 2012 — 2014
Master of Education (M.Ed.), Elementary Education and Teaching
Massachusetts College of Liberal Arts
Bachelor's degree, Marketing
Rivier College
MBA, Organizational Leadership
Sprint September 1999 - Present
Verizon February 1993 - September 1999
Education
Maryville University of Saint Louis 2005 — 2007
University of Missouri-Saint Louis 1981 — 1985
Business
Verizon March 2005 - Present
FaciliCom Communications International May 1999 - August 2000
U.S. Coast Guard October 1993 - June 1999
Skills
Network Design, Telecommunications, IP, MPLS, VoIP, Network Engineering, WAN, Data Center, Ethernet, Switches, Cisco Technologies, Computer Network..., LAN-WAN, Troubleshooting, Routers
Education
University of Virginia 2013 — 2014
Masters in Management of IT
Massachusetts Maritime Academy 1988 — 1992
BS Marine Engineering
Verizon February 2012 - Present
DC Bar Pro Bono Program 2012 - 2014
Baker & Hostetler LLP September 2006 - February 2012
College Summit 2009 - 2010
Bruzga & Associates October 2004 - May 2005
USPTO 2005 - 2005
Skills
Litigation, Patent Litigation, Legal Research, Intellectual Property, Patents, Legal Writing, Licensing, Commercial Litigation, Westlaw, Civil Litigation, Mediation, Patent Applications, Legal Opinions, Privacy Law, Trade Secrets, Contract Negotiation, Courts, Trials
Education
New York University School of Law 2003 — 2006
JD, Law
Massachusetts Institute of Technology 1999 — 2003
B.S., Chemical Engineering
NECA April 2011 - Present
NECA August 2004 - April 2011
NECA September 2001 - July 2004
Mediacom Consulting Group, LLC January 2000 - May 2001
Verizon March 1996 - January 2000
Verizon September 1994 - February 1996
Verizon July 1992 - August 1994
Boice Dunham Group March 1988 - July 1990
McGraw-Hill July 1985 - August 1987
Skills
Strategy, Analysis, Business Strategy, Business Development, Telecommunications, Management, Budgets
Education
New York University - Leonard N. Stern School of Business 1990 — 1992
Master of Business Administration (MBA)
Massachusetts Institute of Technology 1981 — 1985
sb, economics
Telerx April 2012 - December 2014
TMS Health April 2011 - August 2011
Sallie Mae January 2010 - April 2011
T-Mobile March 2005 - January 2009
Verizon Communications March 2004 - September 2004
Verizon March 1995 - April 2004
Skills
Customer Service, Quality Assurance, Compliance, Policy, Administration, Program Management, Requirements Analysis, Call Center, Process Improvement, Operations Management, Coaching, Team Building, Performance Management, Hiring, Customer Relations, Customer Satisfaction, Mentoring, Team Leadership, Problem Solving, Consultative Selling, Sales Management, Documentation, Customer Experience, Leadership Development, Telecommunications, Change Management, Billing, Excel, Employee Relations, Vendor Management, Microsoft Office, Analysis, Cross-functional Team..., Microsoft Excel, Call Centers, Project Management, Sales, Data Analysis, Time Management, Customer Retention, Marketing, Workforce Management, Training, Management, Contact Centers, Outsourcing, Employee Training, Call Center Development
Education
Marymount Manhattan College 1977 — 1981
BSJ, Journalism
University of Phoenix 1999 — 2001
BA, Business Management
Villanova University 2009 — 2009
Green Belt, Six Sigma
Loyola School 1973 — 1977
Upsite Technologies, Inc. June 2014 - Present
Uptime Institute 2008 - 2014
Verizon 2008 - 2009
Tower Automotive 1996 - 2004
Skills
Disaster Recovery, Social Media Marketing, Cloud Computing, Project Management, Start-ups, Marketing Strategy, SaaS, Operations Management, Team Leadership, Social Media, Program Management, Marketing, Customer Service, Data Center, Salesforce.com, Management, Account Management, Online Advertising, Entrepreneurship, Business Development, Analytics, Team Building, Integration, Strategy, Analysis, Strategic Partnerships, Strategic Planning, Product Management, Leadership, Online Marketing, Business Strategy
Education
Marygrove College 1989 — 1994
BFA, Graphic Design
National Cooperative Business Association March 2011 - March 2013
Beyond The Bottom Line September 2008 - January 2011
Verizon May 2002 - May 2008
Verizon April 2000 - May 2002
Verizon December 1994 - November 1997
Skills
* Microsoft Office..., Microsoft Outlook, QuickBooks, Adobe Professional, Drupal - Beginner, Basecamp, SurveyMonkey, InDesign-Beginner, Project Management, IT System Integration, HR Generalist, Strategic Planning, Operations Management, Process Management, Management, Training, Telecommunications, Integration, Leadership
Education
The George Washington University 2003 — 2005
Master's Certificate, Project Management
Marymount University 1997 — 1999
Master of Arts, Human Performance Systems
Marymount University 1992 — 1997
Bachelor of Business Arts, Business Law
Vistaprint ConsultantGenzymeNovember 2007 - February 2009
Accenture February 2001 - February 2009
Walgreens January 2007 - October 2007
EMC 2005 - 2006
Vodafone IT January 2004 - December 2004
AT&T 2002 - 2003
Verizon 2001 - 2002
Massachusetts Institute of Technology February 2000 - May 2000
Education
Massachusetts Institute of Technology 1995 — 2000
BA, Economics, Biology
Verizon April 1997 - Present
US Airways October 1983 - April 1997
Piedmont Airlines 1985 - 1987
Skills
Strategy, Product Marketing, Pricing, Marketing Strategy, Marketing, Telecommunications, Analysis, Market Planning, Project Planning, Customer Satisfaction, Strategic Partnerships, Cross-functional Team..., Product Management, Program Management, Vendor Management, Revenue Analysis, Competitive Analysis, CRM, Go-to-market Strategy, Management, Account Management, Analytics, B2B, Budgets, Business Analysis, Business Development, Business Strategy, Call Centers, Contract Negotiation, Customer Acquisition, Customer Retention, Digital Marketing, Direct Marketing, Integrated Marketing, Lead Generation, Leadership, Cloud Computing, Market Research, Marketing Communications, Marketing Management, Multi-channel Marketing, New Business Development, Online Advertising, Online Marketing, Process Improvement, Product Development, Project Management, Segmentation, Solution Selling, Strategic Planning
Education
Marymount University 1998 — 2003
Master Business Administration, Business Administration
Michigan State University 1979 — 1983
Bachelor of Science, Public Administration
Bowie HS
Bank of America January 2013 - Present
Mary Kay Inc. 2009 - Present
U.S. Bank August 2011 - January 2013
Enterprise Holdings May 2010 - August 2011
Verizon May 2008 - March 2009
GMAC Insurance November 1996 - April 2008
United Black Community Fund January 1994 - November 1996
Credit Systems Inc June 1988 - May 1993
Skills
Accounts Receivable, Invoicing, Outlook, Leadership, Management, Customer Service, Microsoft Excel, Accounting, Credit, Call Centers, Sales, SAP, Spreadsheets, Payments, PowerPoint
Education
Maryville University of Saint Louis
Bachelor of Arts, Media Communications
Verizon 1998 - Present
wolf computer sytem 1990 - 1994
adp 1986 - 1989
Skills
Telecommunications, Billing Systems, Project Plans, Release Management, Process Improvement, Business Requirements, Billing, CMM, Requirements Gathering, Business Analysis, Requirements Analysis, Change Management, Program Management, SDLC, PMP, MS Project, IT Strategy, Software Project..., Testing, Provisioning, Integration, PMO, Invoicing, Cross-functional Team..., Solution Architecture, Quality Assurance, Resource Management, Visio, System Deployment, Vendor Management, Analysis, Product Management, Project Planning, Project Portfolio..., Leadership, Software Documentation, Management
Education
Marymount University 1984 — 1987
MBA, Finance
Virginia Tech 1974 — 1978
BA, History
Supply Chain Analytics Laboratory at Rutgers University January 2015 - Present
Rutgers Business School December 2014 - Present
Rutgers Business School July 2008 - April 2015
Special Olympics U.S. Game 2014 2012 - 2014
Verizon January 2012 - June 2012
Duke University, Fuqua School of Business July 2005 - December 2005
Northwestern University 1997 - 2002
Estee Lauder Group of Companies June 2001 - September 2001
General Motors March 2000 - August 2000
Skills
Supply Chain Management, Project Management, Operations Management, Mathematical Modeling, Forecasting, Operations Research, Statistics, Inventory Management, Research, CPLEX, R, Analysis, Data Analysis
Education
Northwestern University 1998 — 2002
PhD, Industrial Engineering and Management Science
Massachusetts Institute of Technology 2000 — 2001
Visiting PhD Student, Operations Research
Five Star Electric January 2007 - Present
Kleinecht Electric January 2009 - February 2010
Verizon July 1994 - July 2000
Skills
Electrical Safety, Fire Alarm, Electrical..., Electrical Controls, Electrical Contracting, Low Voltage, Electricians, Transformer, Power Distribution, Lighting Control, Electricity, Electrical Design, High Voltage, Motor Control, Wiring, Switchgear, Generators, Relays, Variable Frequency..., Preventive Maintenance, Electric Power, Blueprint Reading, Motors, PLC, sub surface plumbing, Plumbing, Framing, Data Center, Network Design, Wireless Networking, Cisco Routers, Computer Maintenance, Computer Repair, Software Installation, Network Administration, Network Engineering, Help Desk Support, Remote Desktop, LogMeIn, Remote Monitoring, Wireless Access, Wireless Security, Telecommunications, copper cable splicing, Fiber Optic Networks, Copper Cabling, Power Over Ethernet, Individual Counselling, Alcoholism, Addiction Recovery
Education
Marymount Manhattan College 1990 — 1996
Associate's Degree, Communications/Psychology
Queensborough Community College 1979 — 1981
Associate's Degree, Electrical Engineering Technologies/Technicians, 3.8
Verizon June 2011 - Present
Education
Maryville University of Saint Louis
Infinite Corridor January 2013 - Present
InfoTalk September 1999 - December 2014
Verizon 1991 - 1996
Skills
Strategy, Cloud Computing, Management, Business Strategy, Program Management, Integration, Product Management, Business Analysis, Leadership, Strategic Partnerships
Education
Massachusetts Institute of Technology
PhD, Electrical Engineering & Computer Science
Precision Valley Communications April 2012 - Present
Verizon September 1978 - July 2011
Education
Massachusetts Bay Community College
Associates, Business Management
Evariant June 2015 - Present
Verizon October 2014 - Present
Dartmouth-Hitchcock Medical Center April 2014 - October 2014
Athena Healthcare Systems January 2014 - April 2014
Liberty Mutual Insurance June 2013 - January 2014
TJX October 2012 - March 2013
Liberty Mutual Insurance March 2011 - August 2012
Public Sector Partners (UMass Medical School) July 2010 - September 2010
MassMutual Financial Group August 2007 - March 2010
Skills
Captivate, Learning Management..., E-Learning, Articulate Studio, Storyboarding, Anceile uPerform, AST Assima, Articulate Storyline, Instructional Design, Needs Analysis, Lectora, Blended Learning, Instructor-led Training, Employee Training, Training, Training Delivery, Learning Management, SnagIt, Software Documentation, Program Management, Technical Training
Education
University of Massachusetts Boston 2005 — 2010
M Ed, Instructional Design
Mt. Wachusett Community College 1996 — 1998
Associate's degree, Web and Graphic Design, 3.8
Massachusetts College of Liberal Arts 1967 — 1971
Bachelor of Arts (B.A.), English/Language Arts Teacher Education, 3.5
Verizon January 2000 - Present
US Army April 1997 - December 1999
Skills
Telecommunications, SAP, Vendor Management, Staff Training, Contract Management, Process Improvement, Business Process..., Program Management, Business Analysis, Project Management, Forecasting, Cross-functional Team..., Change Management, Six Sigma, Team Building, Product Development, Operations Management, Training, Team Leadership, Leadership
Education
Penn State World Campus 2015 — 2016
Certificate, Enterprise Resource Management in SAP
Seton Hill University 2010 — 2013
Certificate in Pastoral Minisry
Marymount University 2001 — 2006
Masters, Business Administration
Troy University 1997 — 1999
BA, Business Resources
PriceWaterhouseCoopers Database Security AnalystErnst & YoungMarch 2003 - September 2007
british american tobacco 2002 - 2007
british council 2002 - 2007
philips 2002 - 2007
hilton 2002 - 2007
sheraton 2002 - 2007
boose 2002 - 2007
d-link 2002 - 2007
verizon 2002 - 2007
sony 2002 - 2007
Education
Massachusetts Institute of Technology 1997 — 2001
M.S.C.S., Computer and Network security
Gaylord Entertainment August 2011 - Present
Storage Solutions Company October 2005 - Present
Frontier Communications July 2010 - September 2010
Verizon January 2000 - June 2010
GTE June 1993 - December 1999
Skills
Telecommunications, Customer Service, Customer Satisfaction, Call Center
Education
Kaplan University 2008 — 2009
Business Administration
Maryville University of Saint Louis 1998 — 1999
Business Law
Verizon Production ManagerVerizon Business1999 - Present
Education
Maryville College 1972 — 1976
Bachelor of Arts, Creative Writing
Aubergine Group LLC 2005 - Present
Verizon July 1971 - December 2001
Verizon 1970 - 2001
Skills
Investment Properties, First Time Home Buyers, Sellers, Business Planning, Process Improvement, Short Sales, Buyer Representation, Condos, Team Leadership, Project Management
Education
Marygrove College
Bachelor's degree, Education
Verizon 2006 - Present
Hi-Tek Data, Corp 2000 - 2005
Education
MIT
Massachusetts Institute of Technology
Verizon January 2006 - Present
MCI May 1989 - January 2006
KPMG May 1987 - May 1989
Skills
Managed Services, Telecommunications, Vendor Management, VoIP, Solution Selling, Strategic Partnerships, Cross-functional Team..., RFP, Program Management, Contract Negotiation, Process Improvement, Change Management, Strategic Planning, Team Leadership, Co-location
Education
Marymount University 1986 — 1987
MBA, Finance & Management
University of Virginia 1982 — 1986
Bachelor of Arts, Economics
Time Warner Cable December 2003 - November 2006
Verizon May 1981 - May 2003
Verizon May 1981 - May 2003
Education
Marymount Manhattan College 2000 — 2001
Business Management
Christopher Columbus High School 1976 — 1979
Dipolma, Basic Education
Anne Arundel Community College June 2015 - Present
Marymount University May 2015 - Present
Vickie Milazzo Institute 2012 - Present
Montgomery County - School Health Services August 2012 - June 2015
Alere, Inc. October 2011 - December 2012
National Naval Medical Center December 2007 - August 2012
Verizon November 1998 - November 2003
Skills
Registered Nurses, Community Health, Nursing Education, Maternal-Child Health, Pregnancy, Lactation, Healthcare, Health Education, Patient Safety, Public Health, Clinical Research, The International Board..., Chilbirth Educator, Pediatric Nursing, Occupational Health, Urgent Care, Primary Health Care, ACLS, Healthcare Management, Hospitals, Medicine, Nursing, Pediatrics, Public Speaking
Education
Marymount University 2015 — 2017
Master’s Degree, Family Practice Nurse/Nursing
Marymount University 2006 — 2007
Bachelor of Science, Nursing
Xavier University of Louisiana 1991 — 1995
Bachelor of Science, Biology
University of Phoenix September 2011 - Present
Bank of America April 2011 - September 2011
Bank of America January 2010 - September 2011
HSN March 2009 - January 2010
United Information Technology (UIT) November 2008 - March 2009
Verizon Business July 2007 - November 2008
Verizon January 2006 - July 2007
Verizon May 2004 - January 2006
Skills
Admissions, Higher Education, Adult Education, Student Affairs, Distance Learning, Student Financial Aid, Staff Development, Student Recruiting, E-Learning, Academic Advising, Administrative Functions, Clerical, Team Leadership, Career Counseling
Education
University of Phoenix-West Florida Campus 2007 — 2009
Master of Business Administration (M.B.A.), Human Resources Management and Services
Marshall University 1999 — 2004
Bachelor of Arts (B.A.), Business Administration, Management and Operations
DAHDA LLC April 2012 - Present
Synchrony Financial 2014 - 2015
Synchrony Financial 2014 - 2015
Verizon March 1999 - March 2012
Freelance May 1994 - February 1999
Georgia-Pacific LLC October 1990 - May 1994
Skills
Print Management, Purchasing Negotiation, Staff Management, Project Management, Process Improvement, Process Management, Process Flow..., Writing, Editing, Customer Service
Education
The George Washington University - School of Business 2011 — 2011
Managing Projects Certificate, Project Management
Maryville College
Bachelor of Arts (B.A.), Creative Writing
Verizon Project Manager - SalesVerizon / Bell Atlantic / NYNEX / NY Telephone1968 - 2003
Skills
Program Management, Process Improvement, Telecommunications, Project Management, Strategic Planning
Education
Marymount University 1985 — 1992
Master of Business Administration (MBA), Master of Science Total Qualituy Mamagement, Business Administration and Management, General and TQM, 3.45
Verizon April 1991 - Present
Education
Mary Baldwin College
Verizon April 2015 - Present
Verizon June 2014 - April 2015
MIT Sloan School of Management June 2012 - June 2014
Verizon Wireless June 2013 - January 2014
Elbit Systems Ltd July 2010 - June 2012
Elbit Systems Ltd December 2007 - July 2010
Skills
System Design, System Deployment, System Architecture, System Testing, Subcontractor..., Supplier Evaluation, Subcontracts Management, Technology Integration, System Integration..., Project Planning, Product Marketing, Operations Management, Linear Programming, Project Management, Team Leadership, Software Design, Mobile Technology, Cyber Defense, Data Analysis, Data Mining, SQL, Matlab, Python, C++, Business Strategy, Requirements Analysis, Systems Engineering, Integration, Product Management, Analysis, Testing, Mobile Devices, Simulations, Strategy, Software Engineering
Education
MIT Sloan School of Management 2012 — 2014
Master of Business Administration (MBA), Business Administration, Management and Operations
MIT 2012 — 2014
Master of Science (MS), Systems Engineering
Technion - Israel Institute of Technology 2007 — 2011
Bachelor of Science (BSc), Industrial Engineering and Management
Community Opportunities Inc. July 2012 - Present
Lincoln County School District 2009 - 2012
Community Opportunities 2008 - 2009
Verizon 1992 - 2006
Skills
Developmental..., Community Outreach, Management, Early Childhood..., Autism Spectrum..., Interpersonal..., Cpr Certified, Case Managment, IEP, Resource Management, Call Center, Job Scheduling, Customer Retention, Special Education, Creative Writing, Strategic Planning, Customer Service, Team Building, Nonprofits, Call Centers, ACD Management, Voice Over, Patient Advocacy, Charity Events, Fundraising, Grant Writing, Copy Editing, Positive Behavior...
Education
Maryville University of Saint Louis 2005 — 2012
Bachelor of Arts (B.A.), Psychology/Sociology
Southeast Missouri State University 1990 — 1991
Verizon March 2009 - April 2015
Verizon May 2005 - January 2009
Verizon September 1999 - March 2005
Telco Communications Group Inc 1997 - 1998
Ashcroft & Gerel LLP 1996 - 1997
Riggs Bank 1995 - 1996
Skills
Mainframe, SAS Programming, Singl.eView, SQL, Oracle Database, Microsoft Office, Strategic Planning, Forecasting, Internal Audits, Hyperion, GAAP Compliance, Cost Minimization, Account Reconciliation, SOX Compliance, Data Analysis, Research, Problem Solving
Education
Marymount University 1991 — 1995
BBA (Acounting), Accounting
Marymount University 1991 — 1995
Bachelor of Business Administration (B.B.A.), Accounting, 3.4
Verizon
Skills
OEM Management, Data Analysis, Troubleshooting, Corporate Communications, Community Outreach, Customer Service, Negotiation, Program Development, Program Management, Staff Development, Leadership, Management, Nonprofits, Strategic Planning, Team Building, Project Management
Education
Saint Joseph's College 2004 — 2006
Executive Master of Business Administration (M.B.A.), Business Administration and Management, General
Marymount Manhattan College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Verizon Workforce Planning and AnalysisVerizon1988 - Present
Education
Marymount California University
Verizon September 1996 - Present
Education
Mary Baldwin College
Master of Education (MEd), Leadership
Verizon January 1978 - March 2010
Education
Maryville University of Saint Louis 1984 — 1989
Bachelor's Degree, Business Administration and Management, General
GridPoint April 2014 - Present
Verizon March 2000 - December 2013
Allstate December 1998 - March 2000
Skills
Call Centers, Customer Service, Team Building, Training, Process Improvement, Telecommunications, Human Resources
Education
Mary Baldwin College 2012 — 2015
currently enrolled, Industrial and Organizational Psychology