Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
Verizon May 1989 - Present
Skills
Process Improvement, Supply Chain Management, Operations Management, Cross-functional Team..., Supply Chain, Logistics, Vendor Management, Materials Management, Supply Management, Team Leadership, Inventory Management, Project Management, Leadership, Management, Project Planning
Education
Emmanuel College 1993 — 1997
BS, Business
Verizon August 2013 - Present
Skills
Financial Reporting, Accounting, Consolidation, Analysis, Telecommunications, Financial Analysis, Financial Planning, Financial Accounting, Financial Modeling, Strategic Planning, Strategy Development, Strategic Analysis, Strategic Financial..., Strategy, Cost Accounting, Cross-functional Team..., SAP, Financial Statements, Business Analysis, Change Management, Forecasting, Managerial Finance, Sarbanes-Oxley Act, Finance, Business Strategy
Education
Emory University - Goizueta Business School 2011 — 2013
Executive MBA
Goizueta Business School, Emory University 2011 — 2013
Executive MBA
McMaster University 1993 — 1997
Bachelor of Commerce (Honors)
North Dakota State University October 2014 - Present
Verizon April 2014 - Present
YouTube December 2013 - Present
Ritaspeaks May 2011 - Present
Social Good Marketing, Inc. May 2013 - August 2013
Emerson College January 2013 - August 2013
Emerson College January 2013 - August 2013
Ardyss International September 2010 - January 2012
Arkansas State University August 2011 - December 2011
Access Bank Plc September 2009 - September 2010
Skills
Public Speaking, Microsoft Office, Social Media, Presentations, Blogging, Web Design, Website Management, Wordpress, SEO, Web Content, Final Cut Express, SPSS, Network Marketing, iMovie, Oracle SQL, Dreamweaver, Public Relations, Google Analytics, Google Adwords, Hootsuite, InDesign, Marketing, WordPress, Advertising, Marketing Communications, Social Media Marketing
Education
Emerson College 2012 — 2013
MA, Global Marketing Communication and Advertising, Marketing Communication and Advertising
Covenant University 2005 — 2009
Bachelor of Science (Hons), Sociology
Weddle Tool Company January 2009 - Present
Verizon May 1979 - November 2008
Skills
Strategic Planning, Project Management, Process Improvement, Program Management, Operations Management, Contract Negotiation, Vendor Management, Sales Management, Customer Service, Training, New Business Development
Education
Emory and Henry College
Bachelor of Arts (BA), Geography
Atlantic Broadband August 2013 - Present
Lightower Fiber Networks March 2010 - August 2013
Sidera Networks (Formerly RCN Metro) November 2008 - March 2010
One Communications June 2008 - November 2008
Andover Consulting March 2007 - June 2008
Yankee Group January 2005 - March 2007
Verizon GNI December 2003 - January 2005
Qwest 2001 - 2002
Verizon 1997 - 2000
Skills
Product Development, Product Management, Product Vision, Competitive Analysis, Product Life Cycle..., Customer Relations, Cross-functional Team..., Go-to-market Strategy, Strategic Planning, Pricing Strategy, Segmentation, Data Analysis, Telecommunications, Managed Services, MPLS, Metro Ethernet, Carrier Ethernet, Data Modeling, Forecasting, Ethernet, Enterprise Software, CRM, Cloud Computing, Wireless, IP, Business Development
Education
Emmanuel College
Northeastern University
Verizon November 2012 - Present
Verizon January 2011 - October 2012
Verizon May 2009 - December 2010
Skills
Data Analysis, Financial Modeling, Competitive Analysis, Forecasting, Business Analysis, Process Improvement, Financial Analysis, Leadership, Project Management, Budgets
Education
Emory University 2007 — 2009
Bachelors of Arts, Economics
Oxford College of Emory University 2005 — 2007
Associate of Arts (A.A.), Economics
Downes Communications January 1999 - Present
Eastern Telecom February 1998 - February 1999
Verizon November 1996 - January 1998
Verizon 1987 - 1996
Skills
Cabling, Telecommunications, PeopleSoft, Avaya PBX, T1, Telephony, VoIP, WAN, Ethernet, Overhead paging, SIP Trunking, Switches, IP, Wireless, Routers
Education
Emmanuel College 1992 — 1996
BS/BA, Business
Fitchburg State College 1991 — 1993
Business Certificate, Business Administration and Management, General
Keene State College 1982 — 1985
Mechanical Engineering
St. Bernards CC High 1979 — 1982
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Verizon November 2003 - February 2014
Verizon March 2003 - February 2014
Skills
Editing, Research, Photoshop, Microsoft Office, English, Microsoft Word, PowerPoint, Customer Service, Microsoft Excel, Outlook, Social Networking, Access, Analysis, Call Centers, Management, Telecommunications, Accounts Payable, Billing Systems, Provisioning, Interviews, Invoicing, Leadership, Salesforce.com, Strategy
Education
Emerson College 1994 — 1998
Bachelor of Applied Science (BASc), Journalism
Verizon January 2015 - Present
Verizon July 2012 - January 2015
Thomson Reuters November 2009 - July 2012
Thomson Reuters June 2007 - November 2009
Thomson Reuters July 2006 - June 2007
Thomson Reuters May 2005 - July 2006
Skills
Talent Management, Employee Engagement, Performance Management, Organizational Design, Succession Planning, Employee Relations, Change Management, HRIS, Human Resources, Personnel Management
Education
Columbia University Teachers College 2004 — 2006
MA, Social-Organizational Psychology
Emory University 2000 — 2004
BA, Psychology
University of Nevada Las Vegas August 2015 - Present
AECOM, Regional Transportation Commission of Southern Nevada June 2015 - August 2015
Cross Country Healthcare March 2012 - July 2013
Cathedral High School July 2010 - March 2012
Verizon February 1989 - November 2008
Skills
Customer Service, Administrative Support, Outlook, Microsoft Office, Data Entry, Administrative..., Team Building, Recruiting, Research, Community Outreach, Microsoft Excel, PowerPoint, Leadership, Public Speaking, Training, Microsoft Word, Account Management
Education
Emmanuel College 1997 — 2001
B.S., Business Administration
Northeastern University 2002 — 2003
Certificate, Paralegal
University of Massachusetts, Amherst 1983 — 1987
Philips Healthcare July 2012 - Present
Verizon February 1982 - December 2009
Skills
Telecommunications, T1, Sales, VoIP, Telephony, Ethernet, Call Center, DSL, MPLS, IP, Call Centers, Sales Operations, Cross-functional Team..., Team Leadership, Management, Process Improvement, Leadership, Program Management
Education
Emerson College 1980 — 1984
Bachelors of Science, Mass Communications
Waterfield Sothebys International Realty October 2011 - June 2012
Verizon November 1981 - September 2009
Skills
ISO 2000/ Quality..., Methods & Procedures, Operations Support, System Development &..., Customer Service, Provisioning, Operations, Collections & Billing, Sales & Sales Incentives, Telecommunications, Quality Assurance, Project Planning, Team Leadership, Business Analysis, T1, Program Management, Project Management, Operational Support, Team Management, Vendor Management, Management, Telecommunications..., Customer Satisfaction, Business Process, Telephony, Requirements Analysis, Change Management, DSL, Telecommunication..., Leadership, Optical Fiber, Process Improvement, Broadband, VoIP, Wireless, Call Centers, Cross-functional Team..., Product Management, Integration, Managed Services, Troubleshooting, Account Management
Education
Emmanuel College 2002 — 2004
BS, Business Administration
Verizon Wireless April 2015 - Present
Verizon April 2014 - Present
Instructional resources Center January 2008 - December 2011
Education Technology Center/RESA August 2010 - June 2011
Skills
Social Networking, Public Speaking, Microsoft Office, Higher Education, Media Relations, Teaching, Social Media, Public Relations, Press Releases, Marketing Communications, Event Planning, Student Affairs, PowerPoint, Leadership, Facebook, Newsletters, Customer Service, Microsoft Word, Blogging, Microsoft Excel, Editing, Time Management, Volunteer Management, Event Management, Community Outreach, Fundraising
Education
Emory University 2015 — 2015
Health Information Technology Certification
Georgia Southern University 2010 — 2011
MA, Political Science/Public Administration
Georgia Southern University 2005 — 2009
Silpada Designs May 2014 - Present
Blue Cross Blue Shield of Massachusetts June 2013 - Present
Blue Cross Blue Shield of Massachusetts November 2010 - May 2013
Verizon 1990 - 2008
Verizon March 1988 - June 1990
Skills
Networking, Business Analysis, Sales Management, Microsoft Excel, Access, Management, Microsoft Office, Telecommunications, Project Planning, Customer Satisfaction, Marketing, Sales, Retail, Data Analysis, Sales Operations, Customer Service, Process Improvement, Project Management, Call Centers, Databases, Team Building, Marketing Strategy, Time Management, Employee Benefits, Inventory Management, Training, Team Leadership, Vendor Management, Leadership, Research, Product Development, Social Media
Education
Emmanuel College 1974 — 1978
B. A., Mathematics
Measure, a 32 Advisors Company February 2015 - Present
Verizon August 2012 - December 2014
Verizon 2010 - 2012
BP 2005 - 2008
BP 2003 - 2005
BP 2001 - 2003
BP 1999 - 2001
BP 1997 - 1999
Skills
Business Process..., Business Operations, Business Development, Strategic Planning, Project Management, Strategy, Marketing Strategy, Change Management, Strategic Partnerships, Business Analysis, Outsourcing, Leadership, Supply Chain Management, Management, Performance Management, Operations Management, Project Planning, Business Strategy, Program Management, Energy, Marketing, Talent Management
Education
University of Pennsylvania - The Wharton School
MBA, Marketing
Erasmus Universiteit Rotterdam
Business
University of Maryland College Park
BSChE, Chemical Engineering
Institute of Lifestyle Medicine at Joslin Diabetes Center June 2014 - Present
True North Business Management September 2011 - Present
Boston Children's Hospital April 2011 - July 2013
Children's Hospital Trust July 2008 - April 2011
Verizon January 1998 - October 2007
Skills
Spiritual Direction, Social Media, Leadership, Nonprofits, Marketing, Customer Service, Coaching, Management, Program Management, Newsletters, WordPress, Social Enterprise, Workshops, Writing, Community Outreach, Training, Event Planning, Research, Editing
Education
One Spirit Learning Alliance 2013 — 2015
Professional Certificate
Emerson College
Bachelor's
Randolph High School 1983 — 1988
Honors
Axis Communications July 2014 - Present
Axis Communications March 2013 - Present
Mt Auburn Cambridge IPA July 2012 - Present
Genuine Parts Company May 2012 - September 2012
Verizon August 2011 - February 2012
Skills
Construction, Foreign Languages, Team Leadership, Sales Presentations, Quantitative Research, Communication, IP Cameras, Physical Security, Charismatic Leadership, Customer Service, Team Building, Leadership, Channel Partners, Sales, Account Management, Direct Sales, Sales Management, Networking, New Business Development, Sales Process, Solution Selling, Security
Education
Endicott College 2007 — 2011
Bachelor of Science (B.S.) Communication, Public Relations, Advertising, and Applied Communication
Malden Catholic High School
Verizon March 2005 - October 2012
Verizon May 2001 - March 2005
NYNEX July 1988 - May 2001
Skills
Unix, WebSphere, IBM AIX, Shell Scripting, IBM HTTP Server, Unix System..., SQL, Telecommunications, Web Applications, Technical Support, Servers, Data Center, Oracle, AIX, System Administration, Integration, Websphere, Operating Systems
Education
Emmanuel College 1992 — 1994
BS, Business Administration
Fibertech Networks December 2013 - Present
Verizon May 2011 - December 2013
Sprint March 2001 - May 2011
Digital Broadband May 2000 - December 2000
MCIWorldCom September 1998 - April 2000
Comtec Communications January 1993 - September 1996
IBEW Local 1249 January 1995 - June 1995
Skills
T1, SDH, Cabling, Switches, Wireless, Optical Fiber, Network Administration, DSL, Troubleshooting, ATM networks, Cisco Technologies, Routers, IP, EVDO, CDMA, Cellular Communications, Software Installation, Wireless Networking, 4G, RF Engineering, LTE, Microwave, Hardware, RF, Computer Network..., DS3, Networking
Education
Erie Community College 1996 — 1999
Associates degree, Telecommunications Technology
Iroquois Central High School 1988 — 1991
Massachusetts Bay Transportation Authority (MBTA) February 2008 - Present
Verizon 1999 - 2007
Verizon January 1998 - January 1999
Verizon 1995 - 1998
Verizon January 1988 - January 1995
Verizon February 1983 - January 1988
Skills
Project Management, T1, Customer Service, Process Improvement, Vendor Management, Operations Management, Visio, Team Building, Strategic Planning, Management, Provisioning, Access, Networking, Testing, Time Management, Budgets, Team Leadership, Project Planning, Analysis, Telecommunications, Call Centers, Program Management, Troubleshooting, Change Management, Leadership, Microsoft Excel, Microsoft Office
Education
Emmanuel College 1999 — 2001
Masters of Science, Management
Northeastern University 2000 — 2000
Paralegal Certificate
Suffolk University 2000 — 2000
Project Management Certificate
Suffolk University 2000 — 2000
Emerging Leadership Certificate
Emmanuel College 1995 — 1997
Bachelor of Science, Business
The CORE Institute July 2015 - Present
Dartmouth-Hitchcock July 2010 - February 2015
Helzberg Diamonds October 2010 - July 2011
Ann Taylor Factory Store March 2010 - May 2010
FairPoint Communications July 2008 - August 2009
Verizon January 2006 - July 2008
Verizon New England January 2006 - May 2008
Verizon Telecom January 2005 - December 2005
Verizon Telecom April 1996 - December 2004
Skills
Training, Call Center, Telecommunications, Management, Coaching, Sales, Customer Experience, Team Leadership, Telephone Skills, Leadership, Project Management, Customer Service, Networking, Staff Development, Business Analysis, Business Development, Team Building, Call Centers
Education
Emmanuel College 2006 — 2009
Bachelor of Science, Business Administration
Emmanuel College
Bachelor of Science, Business Administration
Town of Scituate April 2014 - Present
Valuetronics Holdings Limited September 2011 - March 2014
Devin Consulting January 2007 - March 2014
CORSE Foundation 2007 - 2013
Palerai, Inc September 2008 - April 2009
JD Law 2007 - 2008
Jenkins School PTO 2004 - 2006
Verizon August 1999 - December 2003
Verizon January 1994 - December 1995
Verizon 1990 - 1994
Skills
Business Strategy, Consulting, Business Planning, Desktop Computers, Strategic Sales Plans, Project Management, Managerial Skills, Supervisory Management, Operations Management, Process Improvement, Root Cause Problem..., Root Cause Analysis, Marketing Strategy, Start-ups, Account Management, Sales, Fundraising, Strategic Planning, Management
Education
University of Pennsylvania - The Wharton School 1999 — 1999
Executive Education, Management and Leadership
Emmanuel College 1992 — 1996
BSBA, Business
Northeastern University 1989 — 1991
Certificate Program, Telecommunications Systems Technology
PwC June 2015 - August 2015
Verizon May 2014 - July 2014
Big Y June 2011 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Business Strategy, Analysis, PowerPoint, Public Speaking
Education
Emory University 2015 — 2016
Master’s Degree, Accounting
Emory University 2012 — 2016
Bachelor of Business Administration (BBA), Accounting and Finance
Università Commerciale 'Luigi Bocconi' 2015 — 2015
Elder Services of the Merrimack Valley, Inc. June 2013 - Present
Elder Service Plan of the North Shore-PACE January 2013 - June 2013
Elder Services Merrimack Valley February 2012 - June 2013
Elder Services Merrimack Valley, Inc. February 2012 - June 2013
SuperMedia LLC 1980 - 2010
Verizon Yellow Pages January 1997 - January 2008
Verizon April 1981 - April 1997
Skills
Lead Generation, Cold Calling, Online Advertising, Sales Management, Direct Mail, Account Management, SEM, B2B, Direct Sales, Sales, New Business Development, Sales Process, Sales Presentations, Social Media Marketing, Marketing Strategy, Email Marketing, Advertising, Marketing, Local Search, Experience working with..., Self-management, patient-practitioner..., Patient Advocacy, Functional Behavior..., transitions..., Building Relationships, Selling, Customer Satisfaction, Customer Retention, Management, Healthcare, Customer Service
Education
North Shore Community College 2010 — 2013
Associate's degree, Human Services, Gerontology
Emmanuel College
Bachelor of Business Administration (BBA), Gerontology
Solavei July 2012 - Present
Upward Church January 2010 - Present
Verizon November 1999 - August 2008
Skills
Search Engine Technology, Search Engine..., Web Design, Marketing Strategy
Education
University of Phoenix 2004 — 2006
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Erie Community College 1991 — 1993
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Verizon 2007 - Present
Vonage 2006 - 2007
Verizon Wireless 2005 - 2006
New Jersey Division of Rate Counsel 2001 - 2005
Skills
Federal & State..., Administrative Law, Policy Analysis, Strategy, Strategic Communications, Corporate Law, Legal Writing, Public Speaking, Program Management, Litigation, Contract Negotiation, Mergers, Public Relations, Mediation, Research, Crisis Communications, Leadership, Mergers & Acquisitions, Commercial Litigation, Social Media
Education
University of Maryland School of Law 1996 — 1999
JD, Law
Emory University 1991 — 1995
BA, Political Science
Brooklyn Technical High School 1988 — 1991
Regents Diploma Recipient
Verizon July 2014 - Present
Ernst & Young September 2011 - August 2014
Department of Veterans Affairs October 2009 - July 2011
University of Alabama August 2010 - May 2011
Ernst & Young January 2010 - March 2010
Skills
Internal Controls, Auditing, Accounting, Microsoft Office, Microsoft Excel, Financial Analysis, Access, GAAP
Education
Emory University - Goizueta Business School 2014 — 2017
Master of Business Administration (M.B.A.)
University of Alabama 2010 — 2011
Masters of Accountancy
University of Alabama 2006 — 2010
Bachelors of Science, Accounting
Bosshardt Realty Services, LLC January 2012 - Present
Clare Controls November 2011 - March 2012
Sarasota County Government September 2010 - April 2011
International Assoc of Investors March 2007 - April 2008
International Association Of Investors 2007 - 2008
United Information Technology 2005 - April 2007
Real Estate Appraiser March 2002 - January 2005
Verizon 1988 - 2002
Skills
Coaching, Instructional Design, E-learning, Leadership Development, Needs Analysis, Curriculum Design, Curriculum Development, Online Training, Adult Education, Customer Relations, Customer Service, Mentoring, E-Learning, Marketing, Advertising, Program Management, Team Building, Real Estate, Marketing Communications, Strategic Planning, Relocation, Marketing Strategy, Sales, Leadership, Management, Training
Education
Endicott College 1999 — 2000
M. Ed., Integrative Learning/Adult Learning
Merrimack College
B.A., Psychology
Mokon November 2011 - Present
National Income Life Insurance Co. - Oldham-Bianchi Agency April 2011 - November 2011
VERIZON 1999 - 2009
Skills
VoIP, Telecommunications, Data Center, Wireless, Ethernet, Electronics, Program Management, Testing, Network Design, Engineering
Education
SUNY Polytechnic Institute 1988 — 1990
B.S., Electrical Engineering Technology
Erie Community College 1986 — 1988
A.A.S., Electrical Engineering Technology
Verizon November 2006 - Present
Verizon January 2006 - November 2006
MCI July 2003 - January 2006
MCI August 2000 - July 2003
MCI September 1996 - August 2000
Sony September 1995 - September 1996
Reynolds Metals Company September 1990 - September 1995
Skills
Cross-functional Team..., Financial Modeling, Strategic Planning, Process Improvement, Budgets, Business Analysis, Business Strategy, Sales Operations, Project Management, Sales, Marketing, Incentive Programs, Forecasting, Financial Analysis, Telecommunications, Pricing, Acquisition Integration, Strategic Financial..., Pricing Strategy, Capital Budgeting, Leadership, Finance, Strategy, P&L Management, Business Planning, Executive Management, Strategic Partnerships, Product Management, Financial Reporting, Competitive Analysis, Analysis, Restructuring, Analytics
Education
Emory University - Goizueta Business School 1996 — 1998
MBA
University of Dayton 1986 — 1990
BS Business Admin
Saint Joseph's High School, South Bend IN
MBTA July 2013 - Present
BTHR (Contractor @ Mercer) July 2012 - January 2013
Verizon November 2009 - November 2011
Verizon November 2009 - November 2011
Aspen Group January 2009 - January 2011
Verizon January 2000 - November 2008
Verizon January 2000 - November 2008
Verizon 1996 - 2000
Verizon January 1994 - January 1996
Verizon 1994 - 1996
Skills
EEO, WOTC, Gap Analysis, Benchmarking, AAP, PeopleSoft, Employee Relations, Labor Relations, Human Resources, Performance Management, HRIS, Vendor Management, Organizational..., Team Building, Training, Deferred Compensation, Payroll, Management, Talent Acquisition, Talent Management, Resume Writing, Job Descriptions, Recruiting, Interviews, Workforce Planning, Employee Benefits, Budgets, Temporary Placement, FMLA, Career Development, Policy, Hiring, Applicant Tracking..., Onboarding, Process Improvement, College Recruiting, Staffing Services, Call Centers, New Hire Orientations
Education
Emmanuel College 2001 — 2003
Certificate, Graduate Certificate in Human Resource Management
Emmanuel College 1996 — 1998
Bachelors, Business Administration
Emmanuel College
Bachelor of Science, Business Administration; Human Resource Management
Quincy High School
Verizon April 2013 - Present
Sonus Networks May 2011 - April 2013
Converse June 2010 - August 2010
Converse February 2010 - May 2010
Portland Pirates January 2009 - February 2009
Pro Search, Inc. January 2008 - February 2008
Skills
Salesforce.com, Microsoft Office, Web Editing, HTML, CRM software, Email Marketing, Constant Contact, Market Analysis, Multi-channel Marketing, Partner Development, Partner Relationship..., Portal Development, Adobe Creative Suite, SharePoint, Brainshark, EventBrite, Qualitative Market..., Quantitative Research, Account Management, CRM, Channel Partners, Management, Marketing, Microsoft Excel, Partner Management, PowerPoint, Sales, Social Media, Strategic Partnerships
Education
Endicott College 2007 — 2011
Edward Little High School
Verizon June 2014 - Present
Deloitte September 2011 - May 2014
University of Pittsburgh September 2007 - May 2011
Deloitte & Touche May 2010 - August 2010
PNC Financial Services May 2009 - August 2009
PNC Financial Services May 2008 - August 2008
Skills
Auditing, Accounting, Internal Audit, Financial Analysis, Financial Reporting, Account Reconciliation, QuickBooks, Access, Financial Modeling, PeopleSoft
Education
Emory University - Goizueta Business School 2015 — 2018
Master of Business Administration (M.B.A.)
University of Pittsburgh 2007 — 2011
BSBA, Accounting, Management
Verizon
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Emmanuel College
Psychology
Heritage Oaks Bank June 2015 - Present
Cuesta College January 2015 - Present
Heritage Oaks Bank February 2014 - June 2015
Heritage Oaks Bank August 2012 - February 2014
Barnett Cox & Associates May 2012 - August 2012
Verizon October 2005 - April 2012
Verizon June 2002 - October 2005
Harcourt June 1994 - August 2001
Houghton Mifflin Harcourt June 1992 - June 1994
Skills
Writing Skills, Social Media, Crisis Management, Corporate Communications, Editing, Writing, Social Networking, Marketing Communications, Integrated Marketing, Management, Internal Communications, Facebook, Content Management, Public Relations, Social Media Marketing, Contract Negotiation, Advertising, Media Relations, Marketing Strategy, Event Management, Event Planning, Crisis Communications, Copywriting, Newsletters, Corporate Branding, Copy Editing, Speech Writing, Online Marketing, Marketing, Market Research, Press Releases, Strategic Communications, Blogging, Leadership, Public Speaking, Email Marketing
Education
Emerson College 2009 — 2011
MA, Communication Management
University of North Texas 1986 — 1990
BFA, Art History
Verizon Director of IndirectBell Atlantic Nynex MobileMay 1999 - April 2001
Skills
Leadership, Management, Business Analysis, Telecommunications, Team Leadership, Process Improvement, Integration, Program Management
Education
Emerson College
Bachelor of Science (B.S.), Mass Communication/Media Studies
Sacred Heart University
MBA, Management Information Systems, General
Southern Telecom Inc. August 2015 - Present
Sony Music Entertainment January 2015 - April 2015
Havas Media June 2014 - August 2014
First Abroad February 2014 - April 2014
Verizon September 2013 - February 2014
Verizon June 2013 - August 2013
EmMag January 2012 - May 2013
Havas Media June 2012 - August 2012
EmComm January 2012 - May 2012
EVVY Awards September 2011 - May 2012
Skills
Social Media, Marketing, Facebook, Event Planning, Social Media Marketing, PowerPoint, Social Networking, Customer Service, Newsletters, Digital Media, Public Relations, Marketing Communications, Digital Marketing, YouTube, Microsoft Word, Fashion, Marketing Research, Market Research, Tumblr, Advertising, Visual Merchandising, Merchandising, Retail Sales, Cashiering, Loss Prevention, Sales, Microsoft Excel, Client Billing, comScore, Retail, Store Management, Competitive Analysis, Media Planning, Data Driven Instruction, Music Licensing, Microsoft Office, Integrated Marketing
Education
Emerson College 2011 — 2015
Marketing Communication
Mountain Lakes High School 2007 — 2011
High School Diploma, Liberal Arts
FairPoint Communications May 2013 - Present
FairPoint Communications October 2008 - May 2013
East Coast Flooring Inc November 2003 - 2008
Verizon July 1995 - November 1997
Skills
System Administration, Troubleshooting, Process Improvement, Cross-functional Team..., SDLC, Project Management, Telecommunications, Oracle, Data Center, Management, Software Documentation, Technical Support, Project Planning, SQL, Business Process..., Software Development, Databases, Operations Management, Team Management, Vendor Management, Access
Education
Emmanuel College
BS, Business
Rivier College
MBA, Business
Verizon June 2015 - August 2015
Emory University October 2014 - April 2015
Booz Allen Hamilton October 2014 - April 2015
Uber August 2014 - December 2014
Travelers June 2014 - August 2014
Education
Emory University - Goizueta Business School 2015 — 2017
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
HKUST Business School 2015 — 2015
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
Emory University 2013 — 2017
3.7/4.0
South Brunswick High School 2009 — 2013
High School, 4.26/4.00
RBC Capital Markets February 2015 - Present
¡Dále! Performance Team August 2013 - Present
LosPosts LLC January 2013 - Present
Verizon June 2014 - July 2014
Goldman Sachs April 2014 - April 2014
Morgan Stanley April 2014 - April 2014
Raircon Corp May 2013 - August 2013
Emory Salsa Club August 2012 - May 2013
HACIA Democracy 2012 - 2012
HACIA Democracy 2012 - 2012
Skills
Financial Modeling, Photoshop, Microsoft Office, HTML, CSS3, PHP, Spanish, Microsoft Excel, PowerPoint
Education
Emory University 2012 — 2016
BBA, Finance; Anthropology
Singapore Management University
Study Abroad (Fall 2014)
Pi Kappa Alpha
Commomwealth of Massachusetts November 2010 - Present
Commonwealth of Massachusetts November 2010 - September 2011
MIT July 2002 - October 2010
Verizon February 2000 - March 2002
BBN Technologies 2000 - 2002
Smith & Nephew 1999 - 2001
Polaroid August 1988 - January 1999
Strid Rite Corp. 1982 - 1988
Skills
Analysis, Data Analysis, Financial Analysis, Business Analysis, Accounting, Change Management, Forecasting, Software Design, Software Project..., Compliance Management, Script Analysis, Job Design, time reporting analysis, Local Government, redesign business..., Functional Design, Functional..., Functional Management, Functional Training, Tax Compliance, Project Finance, medicare taxation, Analytical Method..., State Government, SAP, Non-profit..., Public Policy, IT Strategy, Project Management, Six Sigma, Process Improvement, Leadership, Program Management, Management, Budgets, Strategic Planning
Education
Emmanuel College 1994 — 1996
BSBA, Business Administration-Finance/Management Accounting, 3.8
Computer Learning Center of Boston 1983 — 1985
Certified Computer operations/Programming, Computer Programming, 4.0
Northeastern University 1980 — 1984
Associate degree Business Administration/Management, Business management
FdeVries Consulting - Project Management and Agile - Scrum Instruction September 2008 - Present
Verizon Enterprise Solutions April 2014 - July 2014
NTT DATA Corporation February 2014 - April 2014
CarMax August 2013 - February 2014
Capital One May 2012 - August 2013
Wells Fargo March 2012 - May 2012
Prudential Annuities August 2011 - January 2012
Wells Fargo January 2010 - July 2011
Verizon November 2009 - January 2010
Capgemini July 2007 - January 2009
Skills
Program Management, PMP, Project Management, Technical Architecture, Software Deployment, PMO, SDLC, Project Portfolio..., Vendor Management, Software Project..., IT Management, Resource Management, Business Analysis, Project Delivery, Business Requirements, Enterprise Architecture, Software Documentation, MS Project, Team Building, Integration, Project Planning, SharePoint, Visio, Change Management, Requirements Analysis, Data Center, Risk Management, IT Strategy, Business Process, Microsoft Project
Education
Erasmus Universiteit Rotterdam 1977 — 1985
Masters, Economics, Business Admnistration
Erasmus University Rotterdam 1977 — 1985
Master's degree, Economics
Genesys May 2015 - Present
Avaya October 2013 - April 2015
Verizon July 2008 - October 2013
Verizon Business July 2008 - January 2009
US LEC Corp., a PAETEC Company August 2003 - June 2008
US LEC Corp. July 2001 - March 2004
US LEC Corp. July 1999 - July 2001
MCI July 1995 - July 1999
Skills
Service Providers, Unified Communications..., Security, Wireless, Cloud Services, Business Development, Business Strategy, Strategic Sales, Cloud Computing, Vendor Management, Switches, MPLS, Telecommunications, Product Management, SaaS, Professional Services, Strategy, Ethernet, SIP, Managed Services, Sales Operations, IP, VoIP, Solution Selling, Unified Communications, Data Center, Telephony, Call Centers, Management, Information Security, Enterprise Software, Direct Sales, CRM, Strategic Partnerships, Account Management, Sales, Channel Partners, Salesforce.com, WAN, Consulting, Networking, Sales Process
Education
Emory University School of Medicine 1994 — 1995
The University of Georgia 1992 — 1994
Valdosta State University 1989 — 1991
Online Learning Consortium February 2009 - Present
The Kelsey Group 2000 - 2002
Verizon June 1994 - July 2000
Bell Atlantic 1995 - 2000
Skills
E-Learning, Product Marketing, Strategic Planning, Market Research, Distance Learning, Marketing Strategy, Higher Education, Instructional Design, Lead Generation, SEO, Business Development, Social Media Marketing, Email Marketing, Marketing Management, Sales Management, Salesforce.com, Smartsheet, MS Project, Website Development, Website Promotion, Online Advertising, Leadership, Database Marketing, Management, Marketing, Online Marketing, Product Management, Leadership Development, Advertising, Camtasia, Competitive Analysis, Public Relations, Learning Management..., Market Planning, Web 2.0, Webinars, Blended Learning, Social Networking, Instructional Technology, Digital Marketing, Adult Education, Content Development, Instructor-led Training, Multimedia, Educational Technology, Learning Management
Education
The Institute for Emerging Leadership in Online Learning 2013 — 2013
Leadership in Online Learning, Online Learning, Completed
Post University 2010 — 2012
Masters of Business Administration, Marketing
Emmanuel College 1994 — 1997
Bachelor of Science, Business Administration
United States Attorney, Northern District of Georgia June 2015 - 2015
Verizon May 2014 - August 2014
Georgia Department of Administrative Services September 2013 - December 2013
Orange County Business Council May 2013 - August 2013
Goizueta Business School February 2013 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Social Media Marketing, Marketing
Education
Emory University 2012 — 2016
Bachelor of Business Administration (BBA)
Google June 2015 - Present
eBay Inc January 2013 - May 2015
eBay October 2011 - 2015
eBay June 2011 - November 2011
Goizueta Business School July 2009 - June 2011
eBay May 2010 - August 2010
Verizon October 2008 - June 2009
Hewlett-Packard June 2005 - October 2008
Observer Research Foundation May 2004 - August 2004
Reliance Communications May 2003 - July 2003
Skills
Product Innovation, Cross-functional Team..., E-commerce, Analytics, Strategy, Consulting, Advertising, Mobile Applications, Marketing Strategy, Product Management, Mobile Devices, Go-to-market Strategy, Market Analysis, Telecommunications, Management Consulting, Management, Strategic Partnerships, Business Analysis, Segmentation, Competitive Analysis, Entrepreneurship
Education
Emory University - Goizueta Business School 2009 — 2011
M.B.A, Consulting, Strategy
Dhirubhai Ambani Institute Of Information and Communication Technology
Bacherlor of Technology, Information and Communication Technology
Seacoast Affiliated Group Practice February 2012 - Present
Jaques Hospital October 2009 - February 2012
Verizon April 2008 - June 2009
Verizon March 2005 - June 2008
Verizon June 1997 - March 2005
Nynex network solutions January 1990 - June 1997
Nynex January 1989 - January 1997
AT&T August 1987 - January 1990
AT&T July 1979 - June 1982
AT&T & Bell Atlantic January 1979 - January 1982
Skills
PowerPoint, Microsoft Office, Excel, Order Entry, Timely, Healthcare, Customer Service, Word
Education
Emmanuel College 2005 — 2008
Business Management
Northern Essex Community College
Associates
Emmanuel College
BA, Business Management
Cox Communications October 2013 - Present
Cox Communications March 2012 - October 2013
Cox Communications September 2009 - March 2012
Claro February 2007 - April 2008
Verizon March 2006 - February 2007
Verizon June 2005 - March 2006
Verizon February 2002 - June 2005
Skills
Fluent in Spanish, Marketing Strategy, Retail, Customer Experience, Telecommunications, Segmentation, Customer Satisfaction, Management, Product Management, Sales Operations, Leadership, Marketing, Sales, Sales Management, CRM, Strategy
Education
Emory University - Goizueta Business School 2008 — 2009
MBA
Pontificia Universidad Católica Madre y Maestra 2001 — 2005
Bachelors in Business, Business Administration
The Aspen Group 2010 - 2012
Verizon 2000 - 2009
Verizon 1996 - 2000
Verizon 1983 - 1996
Skills
Telecommunications, T1, Call Center, SDH, Vendor Management, VoIP, Fiber Optics, Process Improvement, Customer Satisfaction, Computer Network..., Frame Relay, Team Building, Project Management, Program Management, Telephony, Call Centers, Ethernet, Team Leadership, Troubleshooting, DS3, Quality Assurance, Wireless, Leadership, Optical Fiber, DWDM, IP, Managed Services, Operations Management, MPLS, Cross-functional Team..., ATM networks, DSL
Education
Emmanuel College
Business Management
Simmons College
Certificate Program – Verizon Professional Women’s
Cambridge College June 2008 - Present
Verizon 1995 - Present
HIGHPOINT May 2008 - April 2010
VERIZON April 2008 - April 2010
Skills
Case Managment, Stress Management, Program Development, Mental Health, Fundraising, Community Outreach, Grant Writing, Psychotherapy, Non-profits, Social Services, Therapists, Workshop Facilitation, Family Therapy, Mental Health Counseling, Treatment, Behavioral Health, Group Therapy, Addiction Recovery, Motivational..., Crisis Intervention, CBT, Psychology, Career Counseling, Case Management, Teaching, Google Groups, Nonprofits
Education
Emmanuel College 1996 — 1999
Business Administration and Management, General
School name:
Master of Education (M.Ed.), mental health addiction
General Psychological Assoc April 2015 - Present
The Psychological Center August 2011 - September 2015
The Psychological center October 2011 - February 2013
Baldpate Psychiatric Hospital March 2010 - May 2011
Elliot Community Human Services January 2008 - August 2009
Verizon December 2001 - December 2005
NYNEX 1990 - 2002
Skills
Family Therapy, Psychology, Program Development, Clinical Research, Team Building, Strategic Planning, PowerPoint, Project Management, Mental Health, CBT, Interventions, Social Services, Psychotherapy, Counseling Psychology, Case Managment, Group Therapy, Treatment, Case Management, Management, Adolescents, Crisis Intervention, Mental Health Counseling, Nonprofits, Motivational...
Education
Cambridge College 2008 — 2010
Master of Education (M.Ed.), LMHC
Emmanuel College 1993 — 1995
Bachelor of Science, Business
hudson high school 1976 — 1979
hs diploma
EY October 2013 - Present
Verizon June 2011 - August 2011
Goizueta Business School January 2011 - May 2011
Education
Emory University - Goizueta Business School 2009 — 2013
Bachelor of Business Administration (BBA), Accounting and Finance
Bed Bath & Beyond/Christmas Tree Shops April 2015 - Present
Plymouth Area Coalition for the Homeless February 2011 - Present
Verizon June 1989 - September 2010
Skills
Non-profits, Community Outreach, Fundraising, Public Speaking, Microsoft Excel, PowerPoint, Team Building, Coaching, Microsoft Word, Social Services, Customer Service, Microsoft Office, Editing, Software Documentation, Social Media, Copy Editing, Workshop Facilitation, Teaching, Research, Creative Writing, Healthcare, Event Planning, Nonprofits, Team Leadership, Public Relations, Program Management, Leadership, Strategic Planning, Management, Leadership Development, Organizational..., Program Development, Volunteer Management, Social Networking, Psychology, Time Management, Blogging, Grant Writing
Education
Emerson College 1980 — 1983
BFA, Writing
American Student Assistance January 2007 - June 2014
American Student Assistance February 2005 - January 2007
Liberty Income Tax Services August 2004 - February 2005
Infinity Data Corp September 2003 - May 2004
Verizon April 1999 - September 2003
Classic Homes Real Estate May 1998 - April 1999
Lakes Wholesale November 1996 - May 1998
State Street Bank September 1995 - November 1996
Mainini & Mainini, Inc. May 1985 - August 1995
Prosthodontic Associates February 1992 - August 1993
Skills
Customer Service, Sales, Salesforce.com, Student Financial Aid, Program Management, Analysis, New Business Development, Training, Team Building, Vendor Management, Relationship Management, Public Speaking, Higher Education, Budgets, Strategic Planning, Microsoft Office, PowerPoint, Financial Services, Microsoft Excel, Management, Solid Presentation..., Financial Literacy...
Education
Emmanuel College 1992 — 1995
BA, Economics
New England College 1989 — 1991
Business Administration and Management, General
Columbia Threadneedle Investments, US March 2015 - Present
Columbia Threadneedle Investments, US June 2013 - March 2015
Kortenhaus Communications September 2012 - December 2012
Citizens Bank June 2010 - September 2012
Verizon May 2009 - May 2010
Skills
Sponsorship Activation, Relationship Management, Strategic Planning, Executive Support, Internal Communications, Community Outreach, Public Relations, Communications Planning, Event Planning, Event Management, Corporate Communications, Marketing Communications, Strategic Communications, Corporate Events, Strategic Partnerships, Salesforce.com
Education
Emerson College 2008 — 2010
Master's Degree
University of Arizona 2004 — 2008
Bachelor's Degree
Verizon 2008 - Present
Verizon 2003 - 2008
Verizon 1998 - 2003
Ameritech 1989 - 1993
Skills
Strategy, Budgets, Leadership, Financial Modeling, Management, Team Leadership, Outsourcing, Analysis, Sales Operations, Negotiation, Finance, Contract Management, P&L Management, Pricing, Cross-functional Team...
Education
The University of Chicago - Booth School of Business 1987 — 1989
Master of Business Administration (M.B.A.), Finance, General
Emory University 1983 — 1987
Master of Arts (M.A.), Economics
Verizon January 2006 - Present
MCI, Inc. December 2004 - January 2006
Reed Smith October 2002 - December 2004
Shaw Pittman April 2000 - August 2002
Jones Day September 1998 - March 2000
Skills
Mergers, Corporate Law, Venture Capital, Contract Negotiation, Joint Ventures, Due Diligence, Negotiation, Corporations, Mergers & Acquisitions, Government, Strategy, Licensing
Education
New York University School of Law 1995 — 1998
Juris Doctor
Emory University 1991 — 1995
BA, Political Science
Memorial High School 1987 — 1991
Euphoria Day Spa, Hair Salon and Wellness Center March 2011 - Present
Catherine Hinds Institute of Esthetics November 2010 - September 2011
WinnCompanies February 2009 - September 2010
Creative Financial Staffing May 2007 - February 2009
Verizon May 1998 - May 2007
Skills
Skin Care, Aesthetics, Spa, Customer Service
Education
Emmanuel College 2005 — 2007
Verizon January 2015 - Present
Verizon 2004 - Present
Verizon April 2014 - January 2015
Verizon Communications February 2004 - April 2014
Verizon February 1997 - February 2004
Cellular USA January 1994 - November 1996
Skills
Benchmarking, Telecommunications, Program Management, Customer Satisfaction, Customer Service, Project Planning, Cross-functional Team..., Contract Negotiation, Management, Networking, Product Management, Quality Assurance, Troubleshooting, Vendor Management, Call Centers, Project Management, Team Leadership
Education
Indiana State University 1989 — 2001
Bachelor of Science (B.S.), Business Administration and Management, General
Emmanuel College
Verizon August 2013 - Present
The Hertz Corporation December 2007 - August 2013
Morrison & Foerster LLP 1999 - 2007
Morrison & Foerster LLP August 1999 - December 2005
United States District Court, Northern District of Georgia September 1997 - August 1998
Skills
Litigation, Dispute Resolution, Internal Investigations, Corporate Governance, Corporate Law, Intellectual Property, Commercial Litigation, Licensing, Mergers & Acquisitions, Employment Law, Contract Negotiation, Joint Ventures, Class Actions
Education
Emory University School of Law 1994 — 1997
Doctor of Law (JD), Top 5%
Fairfield University 1990 — 1994
B.A., Political Science, Summa Cum Laude
Verizon June 1990 - Present
Skills
Managed Services, Solution Selling, Unified Communications, Co-location, MPLS, Contract Negotiation, VoIP, Telecommunications, Customer Retention, Cloud Computing, Selling, Strategic Partnerships, Management, Network Design, CRM, Ethernet, Outsourcing, Strategy, Cisco Technologies, Product Marketing, SaaS, IP, Team Building, Direct Sales, Wireless, Sales, Professional Services, WAN, LAN-WAN
Education
Emory University 1982 — 1986
Psychology, Sociology
Verizon April 2008 - Present
Mitel August 2005 - April 2008
Mitel Networks, Inc. 2005 - 2008
Skills
Networking, Contract Law, Contract Negotiation, Patent Litigation, Cloud Computing, Telecommunications, Licensing, IP, Construction Law, Software, Software Licensing, Intellectual Property, Mergers, Litigation Management, Corporate Law, Outsourcing, Mergers, Arbitration
Education
Emory University School of Law 1995 — 1998
JD, Law
Trinity College-Hartford 1991 — 1995
BA, History
St. Andrews Episcopal School 1988 — 1991
High School
Verizon June 2006 - Present
Skills
Process Improvement, Product Management, Project Planning, Team Leadership, Telecommunications, Business Analysis, Microsoft Office, Project Management, Call Centers
Education
Emmanuel College 2004 — 2009
Bachelor degree of Science, Business Administration and Management, General
Verizon September 2015 - Present
Citi February 2015 - August 2015
Citi September 2013 - February 2015
Citi July 2011 - September 2013
Citi January 2010 - August 2011
Citi Group July 2008 - January 2010
Johnson & Johnson McNeil Consumer Healthcare June 2007 - August 2007
Saatchi & Saatchi 2005 - 2006
Universal McCann 2004 - 2005
Skills
Competitive Analysis, Digital Strategy, Customer Insight, Market Research, CRM, Marketing, Sales, Brand Awareness, Pricing Strategy, Financial Modeling, Analytics, Segmentation, Budgets, Portfolio Management, Strategy, Business Strategy, Valuation, Credit Cards, Marketing Strategy, Management, Brand Architecture, Cross-functional Team..., Brand Management, Strategic Planning
Education
Emory University - Goizueta Business School 2006 — 2008
Master of Business Administration (MBA), Brand Management and Marketing Strategy Concentrations
University of Miami - School of Business 1999 — 2003
BBA, International Finance and Marketing
Clearwater Central Catholic High School 1995 — 1999
High School Diploma
Verizon Data Services 1999 - 2006
Verizon Telecom 1999 - 2006
Verizon 2004 - 2005
Verizon Communications 1999 - 2004
Skills
Vendor Management, Cloud Computing, Servers, Disaster Recovery, System Deployment, IP, Data Center, Program Management, SDLC, Telecommunications, ITIL, VoIP, PMO, Networking, Integration, Requirements Analysis, Business Analysis, Managed Services, IT Strategy, Cisco Technologies, Visio, Unix, Security
Education
Emmanuel College 1996 — 1998
Verizon January 2000 - June 2006
VERIZON Communications April 1972 - June 2006
Verizon January 1972 - January 1972
Skills
Developing new..., Cloud Computing, ITIL, SDLC, Information Technology, Security, Data Center, Network Security, Forecasting, Management
Education
Emmanuel College 1994 — 1996
BS, Business Administration
Emmanuel College
Bachelor's degree, Business Administration and Management, General
FairPoint Communications March 2015 - Present
FairPoint Communications June 1990 - Present
Verizon April 2000 - 2008
Verizon March 1997 - March 2000
New England Telephone October 1993 - April 1997
New England telephone June 1990 - October 1993
Skills
Siebel, Metasolv M6, Kenan FX, Coffee, Visio, Microsoft Office, Management, Call Centers, Project Management, Job Scheduling, Business Requirements, Invoicing, Telecommunications
Education
Kaplan University 2007 — 2008
Business Administration and Management, General
University of Phoenix 2006 — 2007
Business Administration and Management, General
Emmanuel College 1987 — 1988
Comcast May 2014 - Present
Comcast July 2012 - May 2014
Comcast June 2011 - July 2012
Comcast March 2010 - June 2011
Comcast August 2003 - July 2009
Verizon November 1990 - April 2002
Skills
Operational Excellence, Service Level Management, Call Center, Workforce Management, Process Improvement, Performance Management, Customer Retention, Operations Management, Telecommunications, Customer Experience, Avaya, Customer Satisfaction, Team Building, Cross-functional Team..., Organizational..., Training, Call Centers, Strategy, Strategic Planning, Broadband, Call Center Development, Customer Service, Analysis, Sales Management, Contact Centers, Management, Troubleshooting, Sales, Forecasting, Team Leadership, Sales Operations, Recruiting, Coaching, Telephony, Account Management, Business Analysis, Project Management, Leadership, Employee Relations, Outsourcing, Change Management, ACD, Technical Support, VoIP, Human Resources, Time Management, Wireless, Marketing, CRM, Direct Sales
Education
Emmanuel College 1994 — 1998
B.S, Business Administration
Emmanuel College
Bachelor's degree, Business Administration and Management, General
This Old House Productions August 2007 - Present
Emerson College January 2003 - Present
Verizon July 1980 - March 2005
Education
Emerson College 1999 — 2002
Masters, Tv Video Productions
City of Leominster March 2008 - Present
Sholan Farms 2000 - Present
American Cancer Society 1986 - Present
Verizon January 1969 - October 2005
Skills
Project Management, Negotiation, Microsoft Excel, Management, PowerPoint, Telecommunications, Strategic Planning, Event Management, Customer Service, Budget, Training, Event Planning
Education
Emmanuel College 1980 — 1994
Bachelor of Science (BS), Accounting and Business/Management
Mount Wachusett Community College 1969 — 1976
Associates, Business
Oakmont Regional High 1963 — 1969
HIGH SCHOOL DIPLOMA BUSINESS, Business Administration and Management, General, 3.9
Verizon
Skills
Lead Generation, Process Improvement, Wireless, Customer Service, Marketing Strategy, Sales Management, Marketing, Cold Calling, Sales, Advertising, Sales Process
Education
Emmanuel College 2000 — 2003
Tufts University July 2006 - Present
Verizon May 1967 - December 2001
Education
Massasoit Community College 1997 — 2001
AAS, Telecommunications
Emmanuel College 1995 — 1997
MSM, Management
Emmanuel College 1990 — 1994
BSBA, Business
Verizon managersverizon1973 - 2009
Verizon January 1999 - November 2003
Education
Emmanuel College 1980 — 1986
BS, BUSINESS / COMPUTER SCIENCE
Verizon October 2002 - Present
Verizon Data Services 2000 - 2008
Verizon July 2001 - October 2002
Verizon August 2000 - July 2001
Education
Emmanuel College 2008 — 2010
BS, Business
In search of next challenge July 2009 - Present
Verizon January 2007 - July 2009
Verizon January 1998 - January 2007
Education
Erie Community College
AS, Business Admin
Verizon May 1991 - Present
Skills
Strategy, Forecasting, Management, Call Centers, Team Building, Team Leadership, Process Improvement, Telecommunications, Leadership, Cross-functional Team..., VoIP, Vendor Management
Education
Emmanuel College 2005 — 2009
BSBA, Business
Emmanuel College
MBA
Verizon
Skills
Management, Vendor Management, Program Management, Account Management, Team Leadership, Process Improvement, Product Management, Team Building, Strategic Partnerships, Telecommunications, Call Centers, Call Center, MPLS, Solution Selling, Coaching, Leadership
Education
Emmanuel College
MS, Management
Lancaster University
International Marketing
University of Massachusetts Dartmouth
BS Marketing
IDRIVE SAFELY November 2012 - Present
Medical Transportation Management February 2012 - September 2012
Academy Sports & Outdoors November 2010 - February 2012
Co-nexus 2010 - 2010
Verizon January 2003 - December 2009
Snelling & Associates 2001 - 2002
Alcon Laboratories, Inc. 2001 - 2002
Smoke Signal Communications 2001 - 2002
Reliant Energy 2001 - 2002
AT&T 1996 - 2001
Skills
Leadership, Customer Satisfaction, Vendor Management, Telecommunications, Call Center, Customer Service, Business Development, Process Improvement, Customer Experience, Technical Support, Call Centers, Management, Training, Team Building, Performance Management, Microsoft Office, Networking, Access, Team Leadership, Strategic Planning, Troubleshooting, Quality Assurance, Workforce Management
Education
Emporia State University
FL Schlagle High
Kansas City Kansas Community College
Verizon September 2004 - December 2008
Verizon September 1995 - September 2004
Verizon September 1988 - September 1995
Education
Emmanuel College 1995 — 1999
Bachelor of Science, Business Administration
Verizon November 1998 - Present
Skills
Word, PowerPoint, Excel, Outlook, Data Entry, Telephone Skills, Administrative Support, Spreadsheets, Fax, Microsoft Office, Administration, Office Administration, Lotus Notes, Administrative..., Microsoft Word, Microsoft Excel, PeopleSoft, Training, Access
Education
Emerson College 1995 — 1997
Masters, Mass. Comm.in Video Production
Emerson College 1980 — 1981
BFA, Creative Writing
RE/MAX Heritage 1988 - Present
Verizon September 1971 - November 2003
Skills
Management, Project Planning, Sales, Negotiation, Software Documentation, Operations Management, Analysis, Human Resources, Real Estate, Customer Service, Customer Satisfaction, Data Center, Teamwork, Disaster Recovery, Sellers, First Time Home Buyers, Short Sales, Relocation, Investment Properties, Condos
Education
Emmanuel College 1992 — 1994
BSBA, Business
Verizon 1980 - July 2009
Verizon Telecom 1980 - 2009
Education
Emmanuel College 2000 — 2009
Master, Business, Management
Verizon January 1991 - December 2009
Skills
Telecommunications, Call Centers, Cross-functional Team..., Program Management, Process Improvement, Business Analysis, Software Documentation, Project Management, Troubleshooting, Customer Service
Education
Emmanuel College
BS, Business Administration
Verizon September 1977 - Present
Skills
Telecommunications, Call Center, VoIP, Managed Services, Telephony, Ethernet, Call Centers, DSL, Vendor Management, Switches, MPLS, Unified Communications, IP, Computer Network..., Management
Education
Emmanuel College 2008 — 2011
MSM, Business Management
Verizon June 1987 - Present
Education
Emmanuel College
Busniess Management
Philips Medical Systems February 2014 - February 2015
U.S. Department of Treasury November 2011 - February 2012
Verizon January 1997 - June 2010
Skills
Leadership, Telecommunications, Training, Call Centers, Coaching, Management, Sales, Microsoft Excel, Customer Satisfaction, Analysis, Team Leadership, Account Management, Sales Management, Recruiting, Program Management, Customer Service, PowerPoint, Microsoft Word, Microsoft Office, Problem Solving, Excel, Word, Oracle, Siebel 7.x
Education
Emmanuel College 2002 — 2011
B.S. in progress, Business Administration
Bliley Technologies September 2008 - Present
Verizon December 2006 - September 2008
Community Health Net June 2002 - December 2006
Community Health Net March 2001 - June 2002
The Sarah A. Reed Retirement Center 1999 - 2000
Rentown Inc September 1991 - August 1999
Sexton Supply Company, Inc. September 1986 - September 1991
Skills
General Ledger, Financial Statements, Cash Management, Forecasting, Federal Grants..., Leadership, Time Management, Variance Analysis, Analysis, Financial Accounting, Balance Sheet, Accounts Payable, Payroll, Payroll Taxes, Accounts Receivable, Petty Cash, Account Reconciliation, Bank Reconciliation, Sarbanes-Oxley Act, Hyperion, SAP, Accounting, Microsoft Excel
Education
Erie Business Center-Erie 1984 — 1986
Associate's degree, Accounting and Business/Management
Strong Vincent High School 1981 — 1984
High School Diploma, Accounting
Connolly Healthcare October 2012 - Present
Sabre Holdings March 2011 - May 2012
Granite Telecommunications January 2011 - March 2011
B. Donelin Financial Services Inc. April 2010 - December 2010
Tufts Health Plan August 2001 - March 2010
Verizon January 1980 - August 2001
Skills
PL/SQL, SQL, SQL Tuning, Unix, Oracle, Database Design, Data Modeling, Data Migration, Problem Solving, Microsoft SQL Server, Data Warehousing, Business Intelligence, SharePoint, Requirements Analysis, Databases, T-SQL, SDLC, Process Improvement, Enterprise Architecture, Business Analysis, Integration, ETL, Testing, UML, Systems Analysis, Data Warehouse..., Business Requirements, Analysis, SSRS, Visio, MS Project, Crystal Reports, Requirements Gathering, Software Project..., Access, Software Documentation, Business Objects, Database Administration, Informatica, Data Integration, Erwin, Stored Procedures, Data Mining, Visual Basic, SSIS, Agile Methodologies, Management, Oracle SQL Developer
Education
Emmanuel College 1975 — 1980
B.A, Mathematics and Chemistry
Archbishop Williams High School
Investors Property Group, Inc June 2006 - Present
w r ames & associates April 1974 - Present
W R Ames and Associates February 1974 - 2012
Verizon June 1995 - June 2001
Skills
Email Marketing, SEM, First Time Home Buyers, Buyer Representation, SEO, Real Estate Transactions, New Home Sales, Relocation, Listings, Google Analytics, Condos, Apartments, Selling, Vacation Homes, Commercial Real Estate, Referrals
Education
Emporia State University 1962 — 1969
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
NCI Information Systems November 2009 - Present
FairPoint Communications 2008 - 2009
Verizon 2008 - 2008
Verizon Wireless 2007 - 2008
Verizon 2003 - 2007
Verizon Enterprise Solutions January 1999 - January 2003
Verizon January 1996 - January 1999
Skills
Program Management, Call Center, Managed Services, Process Improvement, Telecommunications, VoIP, Vendor Management, Project Management, Project Planning, Account Management, Wireless, Call Centers, Integration, PMP, Networking, Security, Data Center
Education
Emmanuel College
Master of Science, Management
Emmanuel College
Bachelors, Business Administration
Verizon April 1997 - Present
Education
Emmanuel College
Bachelor's degree, Business Administration and Management, General
The Boston Globe April 2014 - Present
The Boston Globe January 2011 - March 2014
Self employed January 1999 - December 2010
Verizon 1995 - January 1999
Verizon 1986 - 1995
Verizon 1985 - 1986
Skills
Telecommunications, Project Management, Vendor Management, Process Improvement, Analysis, Business Process..., Product Management, Leadership, Team Leadership, Account Management, Business Process, Managed Services
Education
Southern NH University 2012 — 2016
BS Business Studies
Emerson College 1988 — 1989
Verizon February 1997 - Present
Education
Emmanuel College
Business
Vittorini Construction January 2002 - Present
Verizon January 1996 - January 2002
Jack Morton Productions January 1995 - January 1996
Education
UMass Amherst 1989 — 2003
Bachelor of Arts (B.A.), Communication, General
Emerson College
M.A, Visual and Media Arts
Verizon August 2007 - Present
Skills
Telecommunications, Customer Retention, Customer Experience, Service Delivery, Call Centers, Call Center, Vendor Management, Team Leadership, Supply Chain Management, Supply Chain..., Supervisory Skills, Management, Cross-functional Team..., SAP, SAP ERP, Logistics, Marketing Strategy, Marketing, Marketing Communications, Project Management, Market Research, Customer Support, Purchasing Negotiation, Supplier Evaluation, Supplier Management, Supplier Risk Management, Loss Prevention, Logistics Management, Supplier Negotiation, Supplier Performance, Supplier Quality..., Transportation..., Operations Management, Problem Solving, Collaborative Problem..., Teamwork, Inventory Management, Inventory Control, Distribution Strategies, Contract Negotiation, Continuous Improvement, RFP, Cost Reduction, Procurement, CRM, Strategic Sourcing, Cost Control, Decision Making, Critical Thinking, Brand Management
Education
Michigan State University 2014 — 2014
Supply Chain Management, Master Certificate
Southern New Hampshire University 2009 — 2011
Master's Degree, Marketing
Enugu State University of Science and Technology 1998 — 2002
Bachelor's Degree, Mass Communication/Media Studies
United Power Corporation, Electrical Contractors Inc. 2007 - 2012
Verizon October 1998 - March 2007
Skills
SHRM Human Resource..., Call Center, Troubleshooting, Vendor Management, Telecommunications, Microsoft Office, QuickBooks, Business Development, Employee Benefits, AIA billing
Education
Emmanuel College 2001 — 2003
Bachelor of Business Administration (BBA)
North Shore Community College 1984 — 1986
Associate of Science (A.S.), Business Administration and Management, General
Mary Kay 2012 - Present
Verizon December 1978 - November 2004
Skills
Leadership, Project Management, System Administration, System Deployment, Process Improvement, Problem Solving, Telecommunications, Team Leadership, Team Building, Public Speaking, Coaching, Vendor Management, Program Management
Education
Emmanuel College 1996 — 1998
Bachelor of Science (B.S.), Business Administration
Primax 2010 - 2011
Verizon 1987 - 1999
Skills
Customer Service..., Banking Solutions, Billing Systems, Collections, Call Center..., Project Management, Payroll, Administrative...
Education
Lesley College 1991 — 1992
Bachelor of Business Administration (BBA), Business Administration and Management, General
Endicott College 1984 — 1986
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Lynn English High School
Tyler Technologies April 2012 - Present
UIT June 2004 - February 2011
Verizon April 2000 - November 2003
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, Photoshop, HTML, Strategic Planning, Budgets, Negotiation, Team Leadership, Training, Coaching, Editing
Education
Dartmouth High School, Dartmouth, MA 1984 — 1987
Emmanuel College
Bachelor's degree, Business Administration and Management, General
Verizon
Skills
Project Management, Management, Microsoft Office, Process Improvement, Analysis, Telecommunications, Microsoft Excel
Education
Emmanuel College
Bachelor of Science (B.S.), Business Administration and Management, General
Amherst Alarm, Inc. March 2014 - Present
Verizon May 2011 - December 2013
P&B Capital Group, LLC November 2009 - May 2011
Skills
Telecommunications, Alarm Systems, Fiber Optic Cable
Education
Erie Community College 2009 — 2011
Associate of Science (A.S.), Criminal Justice/Law Enforcement
Verizon
Skills
Vendor Management
Education
Emory University 1998 — 1999
Master's Degree, Computer Science
Faulkner University
Ackerman Carpentry Corporation January 2008 - Present
Verizon October 1990 - December 2008
Skills
Microsoft Office
Education
Emmanuel College 1998 — 2000
Master's Degree, Management
Fitchburg State University 1984 — 1988
Bachelor’s Degree, Business Administration, Management and Operations