West Corporation
Industry: Telecommunications company
DescriptionWest Corporation is a private telecommunications services provider based in Omaha, Nebraska. It became a subsidiary of Apollo Global Management on October 11, 2017. Headquarters: Omaha, Nebraska, United States CEO: John Shlonsky (Nov 2017–) Number of employees: 9,659 (2018) Founded: 1986 Subsidiaries: InterCall, InXpo, Inc., Intrado,
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West Corporation Employees
Employee
Years
Job
Industry
Paula Haddock Paula Haddock's West Corporation Experience January 2008 - July 2012
Job Senior Loan Operations Specialist at First National Bank of Omaha
Industry Banking
Experience
First National Bank of Omaha April 2014 - Present
First National Bank of Omaha July 2012 - April 2014
West Corporation January 2008 - July 2012
West Corporation September 2006 - August 2007
West Corporation January 2005 - September 2006
Skills
Loans, Banking
Education
Pensacola Christian College 1999 — 2003
Bachelor of Arts (B.A.), History, 3.85
First National Bank of Omaha April 2014 - Present
First National Bank of Omaha July 2012 - April 2014
West Corporation January 2008 - July 2012
West Corporation September 2006 - August 2007
West Corporation January 2005 - September 2006
Skills
Loans, Banking
Education
Pensacola Christian College 1999 — 2003
Bachelor of Arts (B.A.), History, 3.85
Heather Cote Heather Cote's West Corporation Experience 2005 - 2007
Job iOS Technical Support Agent at Concentrix
Industry Individual & Family Services
Experience
Concentrix February 2015 - June 2015
LiveOps January 2013 - January 2014
West Corporation 2005 - 2007
US Navy January 1999 - May 2002
Youth Cornerstone December 1998 - February 2001
High Point Hospital April 1998 - August 1998
Oklahoma Department of Human Services - Payne County January 1997 - May 1997
Skills
Community Outreach, Nonprofits, Training, Event Planning, Coaching, Social Services, Public Speaking, Leadership Development, Leadership, Non-profits, Crisis Intervention, Mental Health, Policy, Higher Education, Teaching, Research, Social Networking, Customer Service, Fundraising, Volunteer Management, Human Resources, Conflict Resolution, Data Entry, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Sales, Juvenile Delinquency, Youth Programs, Third party..., Surrogacy, Infertility, Escrow, Animal Welfare, Fostering, Volunteer Recruiting, Military Liaison, Family Services, Family Mediation, Anger Management, Disney Vacations, Volunteer Training, Non-profit Volunteer
Education
Oklahoma State University 1994 — 1997
B.A., Sociology
Phillips University 1992 — 1994
Public Relations, Advertising, and Applied Communication
Okeene High School 1988 — 1992
Concentrix February 2015 - June 2015
LiveOps January 2013 - January 2014
West Corporation 2005 - 2007
US Navy January 1999 - May 2002
Youth Cornerstone December 1998 - February 2001
High Point Hospital April 1998 - August 1998
Oklahoma Department of Human Services - Payne County January 1997 - May 1997
Skills
Community Outreach, Nonprofits, Training, Event Planning, Coaching, Social Services, Public Speaking, Leadership Development, Leadership, Non-profits, Crisis Intervention, Mental Health, Policy, Higher Education, Teaching, Research, Social Networking, Customer Service, Fundraising, Volunteer Management, Human Resources, Conflict Resolution, Data Entry, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Sales, Juvenile Delinquency, Youth Programs, Third party..., Surrogacy, Infertility, Escrow, Animal Welfare, Fostering, Volunteer Recruiting, Military Liaison, Family Services, Family Mediation, Anger Management, Disney Vacations, Volunteer Training, Non-profit Volunteer
Education
Oklahoma State University 1994 — 1997
B.A., Sociology
Phillips University 1992 — 1994
Public Relations, Advertising, and Applied Communication
Okeene High School 1988 — 1992
Chad Straub Chad Straub's West Corporation Experience September 2004 - April 2014
Job BSA Compliance Testing Manager
Industry Banking
Experience
MidFirst Bank June 2015 - Present
MidFirst Bank April 2014 - May 2015
West Corporation September 2004 - April 2014
Skills
Account Management, Customer Experience, Telecommunications, Customer Satisfaction, Team Leadership, Organizational..., Employee Training, Corporate Communications, Project Management, Escalations Management, Internal Audit, Retail Banking, Financial Services, Program Development, Customer Service, Leadership, Management, Sales, Sales Management, Team Building, Training, Vendor Management
Education
Oklahoma Christian University
Master of Business Administration (MBA), Organizational Leadership, 4.0
University of Oklahoma
Bachelor of Business Administration (BBA), Marketing, 3.0
MidFirst Bank June 2015 - Present
MidFirst Bank April 2014 - May 2015
West Corporation September 2004 - April 2014
Skills
Account Management, Customer Experience, Telecommunications, Customer Satisfaction, Team Leadership, Organizational..., Employee Training, Corporate Communications, Project Management, Escalations Management, Internal Audit, Retail Banking, Financial Services, Program Development, Customer Service, Leadership, Management, Sales, Sales Management, Team Building, Training, Vendor Management
Education
Oklahoma Christian University
Master of Business Administration (MBA), Organizational Leadership, 4.0
University of Oklahoma
Bachelor of Business Administration (BBA), Marketing, 3.0
Freda Hall Freda Hall's West Corporation Experience October 2010 - August 2013
Job Experienced Healthcare Professional, Medical Receptionist and Customer Service Representative
Industry Hospital & Health Care
Experience
Cutlery & More October 2013 - Present
West Corporation October 2010 - August 2013
Singing River Hospital Systems January 1997 - July 2010
Ritzy's Cafe & Backerei 1990 - 1996
Education
Oakton Community College 1990 — 1991
Hotel, Motel, and Restaurant Management
Vancleave High School 1965 — 1970
GED
Cutlery & More October 2013 - Present
West Corporation October 2010 - August 2013
Singing River Hospital Systems January 1997 - July 2010
Ritzy's Cafe & Backerei 1990 - 1996
Education
Oakton Community College 1990 — 1991
Hotel, Motel, and Restaurant Management
Vancleave High School 1965 — 1970
GED
David Largent David Largent's West Corporation Experience November 2005 - October 2007
Job Accounts Receivables Specialist at Enterprise Holdings Inc.
Industry Investment Management
Experience
Enterprise Holdings Inc. November 2011 - Present
Self-employed January 2009 - November 2011
Sprint Nextel May 2008 - January 2009
Sprint Nextel October 2007 - May 2008
West Corporation November 2005 - October 2007
MCI (now Verizon Business) February 1996 - June 2001
Glendale Federal Bank January 1993 - January 1994
First Interstate Bank January 1989 - January 1993
Skills
Finance, Access, Accounting, General Ledger, Microsoft Excel, Invoicing, Valuation, Investments, Derivatives, Journal Entries, GAAP, Fixed Income, Telecommunications, Microsoft Office, Outlook
Education
Oklahoma State University 2015 — 2017
Bachelor of Science (B.S.), Accounting, 4.0
California State Polytechnic University 1983 — 1986
Master of Business Administration (MBA), Banking, Corporate, Finance, and Securities Law
Southern California College 1983 — 1986
BA, Liberal Arts
Enterprise Holdings Inc. November 2011 - Present
Self-employed January 2009 - November 2011
Sprint Nextel May 2008 - January 2009
Sprint Nextel October 2007 - May 2008
West Corporation November 2005 - October 2007
MCI (now Verizon Business) February 1996 - June 2001
Glendale Federal Bank January 1993 - January 1994
First Interstate Bank January 1989 - January 1993
Skills
Finance, Access, Accounting, General Ledger, Microsoft Excel, Invoicing, Valuation, Investments, Derivatives, Journal Entries, GAAP, Fixed Income, Telecommunications, Microsoft Office, Outlook
Education
Oklahoma State University 2015 — 2017
Bachelor of Science (B.S.), Accounting, 4.0
California State Polytechnic University 1983 — 1986
Master of Business Administration (MBA), Banking, Corporate, Finance, and Securities Law
Southern California College 1983 — 1986
BA, Liberal Arts
Ashok Shrestha Ashok Shrestha's West Corporation Experience February 2014 - Present
Job Database Administrator, Database Engineer, Database Architect
Industry Telecommunications
Experience
West Corporation February 2014 - Present
West Corporation May 2010 - February 2014
American Residential Service December 2009 - May 2010
Veritis Group Inc March 2009 - December 2009
Oklahoma City University May 2007 - December 2008
Reliance Collage October 2004 - July 2006
Concepts Integrated November 2003 - September 2004
Skills
Microsoft SQL Server, Oracle, T-SQL, SSIS, Windows Server, Unix, Disaster Recovery, SSRS, Java, Powershell, Replication, Database Design, C language, SQL Clustering, High Availability..., Log Shipping, Mirroring, Backup & Restore, Performance Tuning, Oracle RAC, RMAN, Oracle ASM
Education
Oklahoma City University 2006 — 2008
MSc, Computer Science
Kathmandu Engineering College 2000 — 2004
Bachelor in Engineering, Computer Science
West Corporation February 2014 - Present
West Corporation May 2010 - February 2014
American Residential Service December 2009 - May 2010
Veritis Group Inc March 2009 - December 2009
Oklahoma City University May 2007 - December 2008
Reliance Collage October 2004 - July 2006
Concepts Integrated November 2003 - September 2004
Skills
Microsoft SQL Server, Oracle, T-SQL, SSIS, Windows Server, Unix, Disaster Recovery, SSRS, Java, Powershell, Replication, Database Design, C language, SQL Clustering, High Availability..., Log Shipping, Mirroring, Backup & Restore, Performance Tuning, Oracle RAC, RMAN, Oracle ASM
Education
Oklahoma City University 2006 — 2008
MSc, Computer Science
Kathmandu Engineering College 2000 — 2004
Bachelor in Engineering, Computer Science
Babajide Ajidahun Babajide Ajidahun's West Corporation Experience February 2008 - Present
Job Customer service at West Corporation
Industry Telecommunications
Experience
West Corporation February 2008 - Present
Skills
Call Centers, Troubleshooting
Education
Pasco-Hernando State College 2014 — 2016
West Corporation February 2008 - Present
Skills
Call Centers, Troubleshooting
Education
Pasco-Hernando State College 2014 — 2016
Michael Vickery Michael Vickery's West Corporation Experience 2006 - October 2011
Job Application System Analyst at Helmerich & Payne
Industry Information Technology and Services
Experience
Helmerich & Payne January 2015 - Present
Helmerich & Payne September 2014 - Present
West Corporation 2006 - October 2011
West Corporation 2002 - 2006
West Corporation September 2001 - 2002
West Corporation September 2001 - December 2001
Starbucks 2000 - 2001
Skills
MySQL, Databases, Java, Business Analysis, Database Administration, Data Management, ETL, Data Analysis, Needs Analysis, Business Intelligence, Computer Hardware, Technical Support, Windows 7, Visual Basic, Windows XP, Database Design, Customer Service, Management, Contact Centers, Professional Audio, Video, Lighting, Avaya, Operations Management, Telecommunications, VoIP, Microsoft Excel, MS Excel Pivot Tables, Access Database, C++, Access, Leadership, Training, Networking, Troubleshooting, Microsoft Office, Public Speaking
Education
Oklahoma State University 2013 — 2014
Bachelor of Science in Business Administration, Management Information Systems, Information Assurane
Tulsa Community College 2011 — 2013
Associate of Science (AS), AS Business: Management Information Systems
Helmerich & Payne January 2015 - Present
Helmerich & Payne September 2014 - Present
West Corporation 2006 - October 2011
West Corporation 2002 - 2006
West Corporation September 2001 - 2002
West Corporation September 2001 - December 2001
Starbucks 2000 - 2001
Skills
MySQL, Databases, Java, Business Analysis, Database Administration, Data Management, ETL, Data Analysis, Needs Analysis, Business Intelligence, Computer Hardware, Technical Support, Windows 7, Visual Basic, Windows XP, Database Design, Customer Service, Management, Contact Centers, Professional Audio, Video, Lighting, Avaya, Operations Management, Telecommunications, VoIP, Microsoft Excel, MS Excel Pivot Tables, Access Database, C++, Access, Leadership, Training, Networking, Troubleshooting, Microsoft Office, Public Speaking
Education
Oklahoma State University 2013 — 2014
Bachelor of Science in Business Administration, Management Information Systems, Information Assurane
Tulsa Community College 2011 — 2013
Associate of Science (AS), AS Business: Management Information Systems
Brian Duke Brian Duke's West Corporation Experience December 1999 - December 2008
Job Freelance Legal and Technical Writer, Editor, Training Developer and Owner, King of Kolob
Industry Writing and Editing
Experience
King of Kolob December 2008 - Present
West Corporation December 1999 - December 2008
Brian E. Duke September 1992 - December 1999
Skills
Captivate, Instructional Design, E-Learning, Project Management, Adult Education, Legal Writing, Legal Research, Legal Support, Consultancy
Education
Oklahoma City University School of Law 1988 — 1991
J.D., Law
University of Oklahoma 1982 — 1988
B.A., Psychology
King of Kolob December 2008 - Present
West Corporation December 1999 - December 2008
Brian E. Duke September 1992 - December 1999
Skills
Captivate, Instructional Design, E-Learning, Project Management, Adult Education, Legal Writing, Legal Research, Legal Support, Consultancy
Education
Oklahoma City University School of Law 1988 — 1991
J.D., Law
University of Oklahoma 1982 — 1988
B.A., Psychology
Daisha Mays Daisha Mays's West Corporation Experience September 2012 - December 2012
Job Independent Recording Artist at 187 Entourage Tulsa
Industry Media Production
Experience
The Entourage Tulsa August 2010 - Present
The Entourage Tulsa 2008 - Present
West Corporation September 2012 - December 2012
TCIM Services June 2011 - January 2012
Skills
Digital Photography, Web Design, Music Production, Studio Recording, Performing Arts, Creative Writing, Adobe Creative Suite, Pro Tools
Education
Tulsa Community College 2012 — 2014
Digital Communication and Media/Multimedia
Oklahoma State University 2010 — 2011
The Entourage Tulsa August 2010 - Present
The Entourage Tulsa 2008 - Present
West Corporation September 2012 - December 2012
TCIM Services June 2011 - January 2012
Skills
Digital Photography, Web Design, Music Production, Studio Recording, Performing Arts, Creative Writing, Adobe Creative Suite, Pro Tools
Education
Tulsa Community College 2012 — 2014
Digital Communication and Media/Multimedia
Oklahoma State University 2010 — 2011
Duska Mills Duska Mills's West Corporation Experience November 1997 - May 2004
Job Direct Sales Executive at marGo LLC
Industry Consumer Goods
Experience
marGo LLC January 2015 - Present
Jewels by Park Lane April 2014 - January 2015
The Pampered Chef June 2004 - April 2014
West Corporation November 1997 - May 2004
Skills
Sales, Direct Sales, Training, Coaching, Customer Service, Team Building, Leadership Development, Fundraising, Public Speaking, Event Planning, Call Centers, Project Management, Account Management, Leadership, Budgets, Management, Process Improvement
Education
Oklahoma State University
marGo LLC January 2015 - Present
Jewels by Park Lane April 2014 - January 2015
The Pampered Chef June 2004 - April 2014
West Corporation November 1997 - May 2004
Skills
Sales, Direct Sales, Training, Coaching, Customer Service, Team Building, Leadership Development, Fundraising, Public Speaking, Event Planning, Call Centers, Project Management, Account Management, Leadership, Budgets, Management, Process Improvement
Education
Oklahoma State University
David Daniels David Daniels's West Corporation Experience May 2005 - April 2008
Job Program Planner at Lockheed Martin
Industry Defense & Space
Experience
Lockheed Martin September 2014 - Present
Alpha Phi Alpha Fraternity, Inc. March 2007 - Present
Northrop Grumman Corporation March 2013 - September 2014
Northrop Grumman Information Systems June 2012 - March 2013
Boeing August 2011 - July 2012
Northrop Grumman Corporation June 2011 - August 2011
UAH May 2011 - June 2011
Davidson Technologies December 2009 - May 2011
CarMax April 2008 - July 2009
West Corporation May 2005 - April 2008
Skills
Forecasting, Procurement, Financial Analysis, Customer Service, Sales, Strategy, Program Management, Management, Analysis, Team Leadership, Leadership, Budgets, Proposal Writing, Training, Access, Strategic Planning, Cross-functional Team..., Government, Operations Management, Public Speaking, Leadership Development, Networking, Microsoft Office, Team Building, Process Scheduler, Integration, Project Management, Logistics, Contract Management, Customer Satisfaction, Process Improvement, Policy, Negotiation, Security Clearance, Employee Relations, Military, Project Planning, DoD, Government Contracting, Earned Value Management, Contract Negotiation, Success Driven, Business Analysis, Defense
Education
University of Alabama in Huntsville 2007 — 2011
BSBA, Acquisition Management
Oakwood College 2004 — 2005
Lockheed Martin September 2014 - Present
Alpha Phi Alpha Fraternity, Inc. March 2007 - Present
Northrop Grumman Corporation March 2013 - September 2014
Northrop Grumman Information Systems June 2012 - March 2013
Boeing August 2011 - July 2012
Northrop Grumman Corporation June 2011 - August 2011
UAH May 2011 - June 2011
Davidson Technologies December 2009 - May 2011
CarMax April 2008 - July 2009
West Corporation May 2005 - April 2008
Skills
Forecasting, Procurement, Financial Analysis, Customer Service, Sales, Strategy, Program Management, Management, Analysis, Team Leadership, Leadership, Budgets, Proposal Writing, Training, Access, Strategic Planning, Cross-functional Team..., Government, Operations Management, Public Speaking, Leadership Development, Networking, Microsoft Office, Team Building, Process Scheduler, Integration, Project Management, Logistics, Contract Management, Customer Satisfaction, Process Improvement, Policy, Negotiation, Security Clearance, Employee Relations, Military, Project Planning, DoD, Government Contracting, Earned Value Management, Contract Negotiation, Success Driven, Business Analysis, Defense
Education
University of Alabama in Huntsville 2007 — 2011
BSBA, Acquisition Management
Oakwood College 2004 — 2005
Ita Foster Ita Foster's West Corporation Experience December 2009 - June 2011
Job Bodily Injury Claims Specialist at Liberty Mutual Insurance
Industry Insurance
Experience
Liberty Mutual Insurance November 2012 - Present
Liberty Mutual Insurance June 2011 - November 2012
West Corporation December 2009 - June 2011
American Family Insurance 2007 - 2008
Kastle Systems September 2002 - June 2005
Skills
Property & Casualty..., Liability, Claim, Insurance, Subrogation, Underwriting, Commercial Lines, Commercial Insurance, Casualty, General Insurance, Legal Liability, Claims Management, Licensed Adjuster for..., Analysis, Claim Investigation, Call Centers, Employee Benefits, Training, Casualty Insurance
Education
Penn State University
Bachelor of Arts (BA), Communications
University of Phoenix
Master of Business Administration (MBA)
Liberty Mutual Insurance November 2012 - Present
Liberty Mutual Insurance June 2011 - November 2012
West Corporation December 2009 - June 2011
American Family Insurance 2007 - 2008
Kastle Systems September 2002 - June 2005
Skills
Property & Casualty..., Liability, Claim, Insurance, Subrogation, Underwriting, Commercial Lines, Commercial Insurance, Casualty, General Insurance, Legal Liability, Claims Management, Licensed Adjuster for..., Analysis, Claim Investigation, Call Centers, Employee Benefits, Training, Casualty Insurance
Education
Penn State University
Bachelor of Arts (BA), Communications
University of Phoenix
Master of Business Administration (MBA)
Michael Rey Del Rosario Michael Rey Del Rosario's West Corporation Experience February 2011 - November 2013
Job Technical Support Professional
Industry Telecommunications
Experience
Authority Partners Inc. 2014 - Present
West Corporation February 2011 - November 2013
Stream Global Services March 2010 - December 2010
West Corporation November 2008 - January 2010
West Corporation April 2006 - November 2008
Skills
Telecommunications, Electronics, Network Administration, Network Engineering, Technical Support, Cisco Technologies, Order Management, T1s, Team Management, Team Leadership, Multi Tasking, Call Centers, Troubleshooting, Vendor Management, Customer Experience, Leadership, Customer Satisfaction
Education
Technological Institute of the Philippines 2001 — 2006
BS, Electronics and Communications Engineering
Pamantasan ng Lungsod ng Maynila 1999 — 2001
BS, Manufacturing Engineering
Colegio San Agustin 1995 — 1999
High School Diploma
Authority Partners Inc. 2014 - Present
West Corporation February 2011 - November 2013
Stream Global Services March 2010 - December 2010
West Corporation November 2008 - January 2010
West Corporation April 2006 - November 2008
Skills
Telecommunications, Electronics, Network Administration, Network Engineering, Technical Support, Cisco Technologies, Order Management, T1s, Team Management, Team Leadership, Multi Tasking, Call Centers, Troubleshooting, Vendor Management, Customer Experience, Leadership, Customer Satisfaction
Education
Technological Institute of the Philippines 2001 — 2006
BS, Electronics and Communications Engineering
Pamantasan ng Lungsod ng Maynila 1999 — 2001
BS, Manufacturing Engineering
Colegio San Agustin 1995 — 1999
High School Diploma
Jose M Rosas-Rivera Jose M Rosas-Rivera's West Corporation Experience 2009 - 2012
Job Telecommunications Professional
Industry Telecommunications
Experience
West Corp October 2009 - January 2012
West Corporation 2009 - 2012
Education
Penn State University 2003 — 2007
Bachelor of Science (BS), Management Information Systems, General
The Interamerican University of Puerto Rico 2000 — 2003
Bachelor's degree, Computer Software Engineering
West Corp October 2009 - January 2012
West Corporation 2009 - 2012
Education
Penn State University 2003 — 2007
Bachelor of Science (BS), Management Information Systems, General
The Interamerican University of Puerto Rico 2000 — 2003
Bachelor's degree, Computer Software Engineering
Mary McArthur Mary McArthur's West Corporation Experience May 2008 - February 2010
Job Property Assistant
Industry Real Estate
Experience
Carr Properties July 2010 - January 2013
West Corporation May 2008 - February 2010
Skills
Budgets, MS Word, SharePoint, MRI, MS Excel, MS Powerpoint
Education
Owens Community College 2013 — 2016
Business Management, Entrpreneurial Business with a minor in Culinary Arts, 3.8 GPA
St Philip's College
Mount Vernon High School
Carr Properties July 2010 - January 2013
West Corporation May 2008 - February 2010
Skills
Budgets, MS Word, SharePoint, MRI, MS Excel, MS Powerpoint
Education
Owens Community College 2013 — 2016
Business Management, Entrpreneurial Business with a minor in Culinary Arts, 3.8 GPA
St Philip's College
Mount Vernon High School
Sumit Sukhwani Sumit Sukhwani's West Corporation Experience January 2015 - Present
Job Senior Data Mining Analyst at West Corporation
Industry Telecommunications
Experience
West Corporation January 2015 - Present
West Corporation January 2012 - December 2014
Oklahoma State University August 2010 - December 2011
Siemens IT Solutions and Services, United States June 2011 - August 2011
Siemens IT Solutions and Services Pvt. Ltd, India July 2007 - July 2010
Skills
Visio, Decision Trees, Tableau, Text Mining, Orca, Segmentation, PowerPoint, Active Directory, Neural Networks, MS Project, VMware, CART, Regression Models, Web Analytics, Sentiment Analysis, SAS programming, Microstrategy, Market Basket Analysis, R, Microsoft Excel, Microsoft Word, RapidMiner, SPSS Clementine, Wise Packaging Studio, Java, Visual Basic, C++, HTML, JavaScript, VBScript
Education
Oklahoma State University 2010 — 2011
Master Of Science, Management Information Systems
University Of Mumbai (VESIT) 2004 — 2007
Bachelor Of Engineering, Computer Engineering
West Corporation January 2015 - Present
West Corporation January 2012 - December 2014
Oklahoma State University August 2010 - December 2011
Siemens IT Solutions and Services, United States June 2011 - August 2011
Siemens IT Solutions and Services Pvt. Ltd, India July 2007 - July 2010
Skills
Visio, Decision Trees, Tableau, Text Mining, Orca, Segmentation, PowerPoint, Active Directory, Neural Networks, MS Project, VMware, CART, Regression Models, Web Analytics, Sentiment Analysis, SAS programming, Microstrategy, Market Basket Analysis, R, Microsoft Excel, Microsoft Word, RapidMiner, SPSS Clementine, Wise Packaging Studio, Java, Visual Basic, C++, HTML, JavaScript, VBScript
Education
Oklahoma State University 2010 — 2011
Master Of Science, Management Information Systems
University Of Mumbai (VESIT) 2004 — 2007
Bachelor Of Engineering, Computer Engineering
Zanaya Diakite Zanaya Diakite's West Corporation Experience January 2013 - September 2013
Job
Industry Human Resources
Experience
West Corporation January 2013 - September 2013
Kids First CDC May 2011 - November 2011
Skills
Customer Service, Retail, Microsoft Office, Microsoft Word, Sales, PowerPoint, Time Management, Teamwork, Leadership, Microsoft Excel
Education
Oakwood College
Bachelor of Science (B.S.), Human Development and Family Studies
West Corporation January 2013 - September 2013
Kids First CDC May 2011 - November 2011
Skills
Customer Service, Retail, Microsoft Office, Microsoft Word, Sales, PowerPoint, Time Management, Teamwork, Leadership, Microsoft Excel
Education
Oakwood College
Bachelor of Science (B.S.), Human Development and Family Studies
Andrew Angyal Andrew Angyal's West Corporation Experience January 2013 - July 2013
Job Dispatcher at Simon Roofing
Industry Staffing and Recruiting
Experience
Simon Roofing October 2014 - Present
Employ-Temps Staffing Services August 2014 - October 2014
InfoCision Management Corporation December 2013 - January 2014
Men and Women United for Life July 2013 - October 2013
West Corporation January 2013 - July 2013
Iron and String Life Enhancement August 2012 - January 2013
ActionLink February 2012 - May 2012
ActionLink October 2011 - April 2012
McDonald's Corporation August 2010 - November 2011
McDonald's Corporation May 2010 - August 2010
Skills
Sales, Leadership, Direct Sales, Merchandising, Quotas, Money Management, Windows 7, Customer Service, POS, Management, Customer Satisfaction, Social Media, Inventory Management, Assisted Sales, People Management, Problem Solving, Vendor Relations, Excel, Self-management, Business Communications, Dispatching, Sage CRM
Education
Ashford University 2013 — 2015
Human Resources Management
Oakland Community College 2007 — 2010
Simon Roofing October 2014 - Present
Employ-Temps Staffing Services August 2014 - October 2014
InfoCision Management Corporation December 2013 - January 2014
Men and Women United for Life July 2013 - October 2013
West Corporation January 2013 - July 2013
Iron and String Life Enhancement August 2012 - January 2013
ActionLink February 2012 - May 2012
ActionLink October 2011 - April 2012
McDonald's Corporation August 2010 - November 2011
McDonald's Corporation May 2010 - August 2010
Skills
Sales, Leadership, Direct Sales, Merchandising, Quotas, Money Management, Windows 7, Customer Service, POS, Management, Customer Satisfaction, Social Media, Inventory Management, Assisted Sales, People Management, Problem Solving, Vendor Relations, Excel, Self-management, Business Communications, Dispatching, Sage CRM
Education
Ashford University 2013 — 2015
Human Resources Management
Oakland Community College 2007 — 2010
Connie Garloch Connie Garloch's West Corporation Experience September 2004 - September 2005
Job Program Administrator at L3 Aeromet
Industry Aviation & Aerospace
Experience
L-3 Communications July 2012 - Present
Jackson Hewitt Tax Service Inc. January 2001 - December 2007
West Corporation September 2004 - September 2005
Skills
Management, Microsoft Office, Training, Community Outreach, Public Speaking, Program Development, Administration, Process Improvement, Travel Arrangements, Human Resources, Tax Preparation, Sales Tax, Payroll Processing, Payroll Taxes, Bookkeeping
Education
Institue of Certified Travel Agents 1982 — 1984
Certified Travel Consultant, Tourism and Travel Services Management, 3.8
Oral Roberts University 1975 — 1977
Bachelors of Music, Music
Phillips University Enid Oklahoma 1973 — 1974
Music Performance, General
Sooner High School 1969 — 1973
L-3 Communications July 2012 - Present
Jackson Hewitt Tax Service Inc. January 2001 - December 2007
West Corporation September 2004 - September 2005
Skills
Management, Microsoft Office, Training, Community Outreach, Public Speaking, Program Development, Administration, Process Improvement, Travel Arrangements, Human Resources, Tax Preparation, Sales Tax, Payroll Processing, Payroll Taxes, Bookkeeping
Education
Institue of Certified Travel Agents 1982 — 1984
Certified Travel Consultant, Tourism and Travel Services Management, 3.8
Oral Roberts University 1975 — 1977
Bachelors of Music, Music
Phillips University Enid Oklahoma 1973 — 1974
Music Performance, General
Sooner High School 1969 — 1973
Randall Flores's West Corporation Experience July 2003 - January 2005
Job Computer Technician at CCC Group, Inc.
Industry Information Technology and Services
Experience
CCC Group, Inc. July 2015 - Present
BD September 2014 - July 2015
CCC Group, Inc. September 2011 - September 2014
Eye Care Centers of America April 2011 - July 2011
Accenture Technology Solutions February 2011 - April 2011
2Wire November 2009 - January 2011
Guitar Center August 2008 - March 2009
HEB February 2006 - March 2009
INFONXX February 2005 - October 2005
West Corporation July 2003 - January 2005
Skills
Microsoft Office, Windows, Computer Hardware, Inventory Management, Outlook, Active Directory, Troubleshooting, Mentoring, Operating Systems, Documentation, Windows 7, System Administration, Windows XP, Software Documentation, VoIP, Help Desk Support, SharePoint
Education
Park University 2011 — 2014
BS, Computer Information Systems
San Antonio College 2004 — 2009
Theodore Roosevelt High School 2000 — 2004
High School Diploma
CCC Group, Inc. July 2015 - Present
BD September 2014 - July 2015
CCC Group, Inc. September 2011 - September 2014
Eye Care Centers of America April 2011 - July 2011
Accenture Technology Solutions February 2011 - April 2011
2Wire November 2009 - January 2011
Guitar Center August 2008 - March 2009
HEB February 2006 - March 2009
INFONXX February 2005 - October 2005
West Corporation July 2003 - January 2005
Skills
Microsoft Office, Windows, Computer Hardware, Inventory Management, Outlook, Active Directory, Troubleshooting, Mentoring, Operating Systems, Documentation, Windows 7, System Administration, Windows XP, Software Documentation, VoIP, Help Desk Support, SharePoint
Education
Park University 2011 — 2014
BS, Computer Information Systems
San Antonio College 2004 — 2009
Theodore Roosevelt High School 2000 — 2004
High School Diploma
Nicholas Hudak Nicholas Hudak's West Corporation Experience October 2008 - February 2010
Job System Analyst at Cleveland Clinic
Industry Hospital & Health Care
Experience
Cleveland Clinic April 2011 - Present
Flexcut Tool Company November 2009 - Present
West Corporation October 2008 - February 2010
Paragon Packaging Products June 2005 - July 2008
Skills
Access, Databases, VB.NET, Database Design, Crystal Reports, Troubleshooting, Technical Support
Education
Pennsylvania State University-Erie Campus
BS, Management of Information Systems
Cleveland Clinic April 2011 - Present
Flexcut Tool Company November 2009 - Present
West Corporation October 2008 - February 2010
Paragon Packaging Products June 2005 - July 2008
Skills
Access, Databases, VB.NET, Database Design, Crystal Reports, Troubleshooting, Technical Support
Education
Pennsylvania State University-Erie Campus
BS, Management of Information Systems
Sufyaan Hayath Sufyaan Hayath's West Corporation Experience April 2014 - Present
Job Software Engineer at West Corporation
Industry Telecommunications
Experience
West Corporation April 2014 - Present
West Corporation June 2012 - April 2014
West Corporation January 2011 - June 2012
West Corporation May 2010 - December 2010
Skills
Unix, SQL, Linux, Perl, Java, IVR, XML, SDLC, PL/SQL, VXML, Unix Shell Scripting, Informix, TCP/IP, Shell Scripting, JavaScript, C#, .NET
Education
Northwest Missouri State University
MBA, Information Technology Management
Northwest Missouri State University
MS, Applied Computer Science
Osmania University
Bachlor of Engineering, Computer Science
West Corporation April 2014 - Present
West Corporation June 2012 - April 2014
West Corporation January 2011 - June 2012
West Corporation May 2010 - December 2010
Skills
Unix, SQL, Linux, Perl, Java, IVR, XML, SDLC, PL/SQL, VXML, Unix Shell Scripting, Informix, TCP/IP, Shell Scripting, JavaScript, C#, .NET
Education
Northwest Missouri State University
MBA, Information Technology Management
Northwest Missouri State University
MS, Applied Computer Science
Osmania University
Bachlor of Engineering, Computer Science
David Cottingham David Cottingham's West Corporation Experience January 2014 - Present
Job Senior Vice President at West IP Communications
Industry Information Technology and Services
Experience
West Corporation January 2014 - Present
EarthLink December 2012 - December 2013
CDW December 2011 - November 2012
CDW December 2008 - November 2011
CDW July 2005 - November 2008
AT&T May 1999 - July 2005
Insight Product Development LLC September 1997 - May 1999
US Robotics 1996 - 1997
Motorola Inc. 1988 - 1996
Skills
Cloud Computing, Product Management, Managed Services, Telecommunications, IT Operations, P&L Management, Data Center, Business Strategy, Strategic Planning, Acquisition Integration, Marketing Strategy, ITIL Service Strategy, Cloud Marketing, Hybrid Cloud, Go-to-market Strategy, Direct Sales, Solution Selling, Leadership, Vendor Management, SaaS, Strategy, Channel Partners, Strategic Partnerships
Education
Northwestern University - Kellogg School of Management 1993 — 1996
MBA, Finance, Marketing, Strategy
University of Wisconsin-Madison 1983 — 1988
Bachelor of Science, Mechanical Engineering
West Corporation January 2014 - Present
EarthLink December 2012 - December 2013
CDW December 2011 - November 2012
CDW December 2008 - November 2011
CDW July 2005 - November 2008
AT&T May 1999 - July 2005
Insight Product Development LLC September 1997 - May 1999
US Robotics 1996 - 1997
Motorola Inc. 1988 - 1996
Skills
Cloud Computing, Product Management, Managed Services, Telecommunications, IT Operations, P&L Management, Data Center, Business Strategy, Strategic Planning, Acquisition Integration, Marketing Strategy, ITIL Service Strategy, Cloud Marketing, Hybrid Cloud, Go-to-market Strategy, Direct Sales, Solution Selling, Leadership, Vendor Management, SaaS, Strategy, Channel Partners, Strategic Partnerships
Education
Northwestern University - Kellogg School of Management 1993 — 1996
MBA, Finance, Marketing, Strategy
University of Wisconsin-Madison 1983 — 1988
Bachelor of Science, Mechanical Engineering
Mary Jane Bailey Mary Jane Bailey's West Corporation Experience November 2006 - July 2010
Job Student at Ozarks Technical Community College
Industry
Experience
VirtualBee July 2009 - Present
ChaCha June 2008 - July 2012
West Corporation November 2006 - July 2010
Skills
Data Entry, Customer Service, Retail Sales, Computer Proficiency, Microsoft Office, Customer Satisfaction, Outlook, Research, Time Management, English, Editing, Microsoft Excel, Microsoft Word
Education
Ozarks Technical Community College 2013 — 2016
Associate of Arts (A.A.), Business/Commerce, General
Ava High School 1989 — 1993
High School
VirtualBee July 2009 - Present
ChaCha June 2008 - July 2012
West Corporation November 2006 - July 2010
Skills
Data Entry, Customer Service, Retail Sales, Computer Proficiency, Microsoft Office, Customer Satisfaction, Outlook, Research, Time Management, English, Editing, Microsoft Excel, Microsoft Word
Education
Ozarks Technical Community College 2013 — 2016
Associate of Arts (A.A.), Business/Commerce, General
Ava High School 1989 — 1993
High School
Brian Henriksen Brian Henriksen's West Corporation Experience May 2013 - September 2013
Job Senior Medical Trainer Observer at United States Army Reserve
Industry
Experience
University Health System August 2013 - Present
United States Army Reserve April 2010 - Present
West Corporation May 2013 - September 2013
US Army 2008 - 2010
US Army October 1997 - 2008
Skills
•ACLS, PALS, AED, CPR, •Take and record vital..., •Experience with 12..., •Certified in Advance..., •Administration of..., •Effectively evaluated..., •Extensive triage..., •Over 25,000 blood..., •Administered over..., •Identifying basic..., •Crisis Evaluation &..., •Proven ability to..., effectively communicate..., •13+ years supervising..., •Clinical Supervisor..., Walter Reed Army..., •Supports JCAHO, OSHA,..., •Promotes safety and..., •Personable and..., •Microsoft Office..., •Knowledgeable in..., •Adapts immediately to..., Medicine
Education
St. Mary's University 2013 — 2016
Biochemistry and Molecular Biology
Northwest Vista College 2011 — 2013
Associate of Science (A.S.); Associate of Arts (A.A.);, Pre-Medicine/Pre-Medical Studies
University Health System August 2013 - Present
United States Army Reserve April 2010 - Present
West Corporation May 2013 - September 2013
US Army 2008 - 2010
US Army October 1997 - 2008
Skills
•ACLS, PALS, AED, CPR, •Take and record vital..., •Experience with 12..., •Certified in Advance..., •Administration of..., •Effectively evaluated..., •Extensive triage..., •Over 25,000 blood..., •Administered over..., •Identifying basic..., •Crisis Evaluation &..., •Proven ability to..., effectively communicate..., •13+ years supervising..., •Clinical Supervisor..., Walter Reed Army..., •Supports JCAHO, OSHA,..., •Promotes safety and..., •Personable and..., •Microsoft Office..., •Knowledgeable in..., •Adapts immediately to..., Medicine
Education
St. Mary's University 2013 — 2016
Biochemistry and Molecular Biology
Northwest Vista College 2011 — 2013
Associate of Science (A.S.); Associate of Arts (A.A.);, Pre-Medicine/Pre-Medical Studies
Shelly Anderson Shelly Anderson's West Corporation Experience April 2008 - June 2013
Job I help business owners connect with their customers using website design and social media marketing
Industry Information Technology and Services
Experience
Virtual Vision Computing, LLC June 2013 - Present
West Corporation April 2008 - June 2013
Skills
Management, Sales, Social Media, Solution Selling, Web Marketing, Web Design, CRM, Team Leadership, Negotiation, Cloud Computing, Business Intelligence, Project Management, Strategic Planning, Recruiting, Servers, Troubleshooting, Teamwork, Mobile Website, Website Development, Lead Generation, Email Marketing, Internet Services, B2B, Online Marketing, Marketing, Customer Service, Social Media Marketing, Team Building, Account Management, Sales Management, Marketing Strategy, SEO, Digital Marketing, New Business Development
Education
Northwestern College 1981 — 1986
Bachelor's degree, Business/Sales and Marketing
Virtual Vision Computing, LLC June 2013 - Present
West Corporation April 2008 - June 2013
Skills
Management, Sales, Social Media, Solution Selling, Web Marketing, Web Design, CRM, Team Leadership, Negotiation, Cloud Computing, Business Intelligence, Project Management, Strategic Planning, Recruiting, Servers, Troubleshooting, Teamwork, Mobile Website, Website Development, Lead Generation, Email Marketing, Internet Services, B2B, Online Marketing, Marketing, Customer Service, Social Media Marketing, Team Building, Account Management, Sales Management, Marketing Strategy, SEO, Digital Marketing, New Business Development
Education
Northwestern College 1981 — 1986
Bachelor's degree, Business/Sales and Marketing
Jesse Natera Jesse Natera's West Corporation Experience August 1997 - January 2003
Job Student at Webster University
Industry Human Resources
Experience
Boost Mobile October 2013 - Present
Park University January 2010 - August 2013
Honeywell Security. ADI Global Distribution April 2008 - February 2009
EP Fitness February 2003 - December 2005
West Corporation August 1997 - January 2003
Skills
Accounts Payable, Corporate Training &..., Team Leadership, Microsoft Office, Leadership Development, Customer Service, Social Media, Team Management, Team Building, Social Networking, Accounting, Marketing Strategy, Spanish, Research, Auditing, Inventory Management, Human Resources, Administrative..., Data Analysis &..., Exceptional Customer..., Public Speaking, Business Management, Employee Management, Interpersonal..., Exceptional People..., Sales Presentations, Direct Sales, Selling Skills, Skilled Multi-tasker, Motivational Speaking, Statistical Data..., Account Management, Client Rapport, Organizational..., Ethical Decision Making, Business Writing, Technical Support, Telemarketing, Resourceful in the..., Sales, Customer Satisfaction
Education
Webster University 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General, 3.84 GPA
Park University 2010 — 2013
Bachelor of Science (BS), Business Management, 3.916 GPA
Park University 2010 — 2013
Bachelor of Science (BS), Human Resources Management, 3.916 GPA
Boost Mobile October 2013 - Present
Park University January 2010 - August 2013
Honeywell Security. ADI Global Distribution April 2008 - February 2009
EP Fitness February 2003 - December 2005
West Corporation August 1997 - January 2003
Skills
Accounts Payable, Corporate Training &..., Team Leadership, Microsoft Office, Leadership Development, Customer Service, Social Media, Team Management, Team Building, Social Networking, Accounting, Marketing Strategy, Spanish, Research, Auditing, Inventory Management, Human Resources, Administrative..., Data Analysis &..., Exceptional Customer..., Public Speaking, Business Management, Employee Management, Interpersonal..., Exceptional People..., Sales Presentations, Direct Sales, Selling Skills, Skilled Multi-tasker, Motivational Speaking, Statistical Data..., Account Management, Client Rapport, Organizational..., Ethical Decision Making, Business Writing, Technical Support, Telemarketing, Resourceful in the..., Sales, Customer Satisfaction
Education
Webster University 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General, 3.84 GPA
Park University 2010 — 2013
Bachelor of Science (BS), Business Management, 3.916 GPA
Park University 2010 — 2013
Bachelor of Science (BS), Human Resources Management, 3.916 GPA
Lewis LeNaire Lewis LeNaire's West Corporation Experience September 2001 - October 2006
Job Associate Attorney, GableGotwals
Industry Law Practice
Experience
GableGotwals September 2011 - Present
Oklahoma State Senate October 2006 - August 2008
West Corporation September 2001 - October 2006
Skills
Litigation, Legal Research, Commercial Litigation, Legal Writing, Civil Litigation, Corporate Law, Policy Analysis, Appeals, Contract Negotiation, Courts, Class Actions, Appellate Practice, Government, Business Litigation, Energy Law, Motions, Document Drafting, Employment Law, Mediation
Education
Oklahoma City University School of Law 2008 — 2011
JD
University of Central Oklahoma 2002 — 2005
MA, English
University of Central Oklahoma 1997 — 2001
BA, English
GableGotwals September 2011 - Present
Oklahoma State Senate October 2006 - August 2008
West Corporation September 2001 - October 2006
Skills
Litigation, Legal Research, Commercial Litigation, Legal Writing, Civil Litigation, Corporate Law, Policy Analysis, Appeals, Contract Negotiation, Courts, Class Actions, Appellate Practice, Government, Business Litigation, Energy Law, Motions, Document Drafting, Employment Law, Mediation
Education
Oklahoma City University School of Law 2008 — 2011
JD
University of Central Oklahoma 2002 — 2005
MA, English
University of Central Oklahoma 1997 — 2001
BA, English
Juan Arreche's West Corporation Experience July 2014 - Present
Job Graduate Student
Industry Mental Health Care
Experience
West Corporation July 2014 - Present
West Corporation August 2009 - July 2014
Abercrombie & Fitch July 2007 - August 2008
Skills
Avaya, Spectrum, WebOPS, NICE Perform, Microsoft Office 2007, Windows 7, Windows XP Professional, CMS Avaya, Microsoft Office 2010, Typing, NICE, Office 2010, Workforce Management, Access, Customer Satisfaction, Call Centers
Education
Our Lady of the Lake University 2013 — 2015
Family, Couples, and Individual Psychotherapy, 4.0
Our Lady of the Lake University 2011 — 2013
Bachelor of Arts (B.A.), Psychology; counseling. Business Minor, 3.978
San Antonio College (Attended Northeast Lakeview College) 2008 — 2011
Associate of Arts (A.A.), Psychology
West Corporation July 2014 - Present
West Corporation August 2009 - July 2014
Abercrombie & Fitch July 2007 - August 2008
Skills
Avaya, Spectrum, WebOPS, NICE Perform, Microsoft Office 2007, Windows 7, Windows XP Professional, CMS Avaya, Microsoft Office 2010, Typing, NICE, Office 2010, Workforce Management, Access, Customer Satisfaction, Call Centers
Education
Our Lady of the Lake University 2013 — 2015
Family, Couples, and Individual Psychotherapy, 4.0
Our Lady of the Lake University 2011 — 2013
Bachelor of Arts (B.A.), Psychology; counseling. Business Minor, 3.978
San Antonio College (Attended Northeast Lakeview College) 2008 — 2011
Associate of Arts (A.A.), Psychology
Donald Dunlap Donald Dunlap's West Corporation Experience September 2004 - February 2005
Job Production Manager for Screen Printing, and promotional products company in South Atlanta.
Industry Printing
Experience
Locust Grove Elementary August 2013 - Present
Skyline Prints Embroidery & Screen Printing May 2011 - Present
ASAP Car club November 2007 - November 2012
A.C. Wireless January 2008 - January 2011
Accent Window Tint August 2006 - January 2008
Seiler & Associates July 2006 - July 2007
Georgia Power February 2006 - April 2006
Landmark Dodge March 2005 - October 2005
West Corporation September 2004 - February 2005
All Fun Inflatables May 2004 - February 2005
Education
Eagle's Landing High School
Pensacola Junior College
Locust Grove Elementary August 2013 - Present
Skyline Prints Embroidery & Screen Printing May 2011 - Present
ASAP Car club November 2007 - November 2012
A.C. Wireless January 2008 - January 2011
Accent Window Tint August 2006 - January 2008
Seiler & Associates July 2006 - July 2007
Georgia Power February 2006 - April 2006
Landmark Dodge March 2005 - October 2005
West Corporation September 2004 - February 2005
All Fun Inflatables May 2004 - February 2005
Education
Eagle's Landing High School
Pensacola Junior College
Tom Dolson Tom Dolson's West Corporation Experience April 2014 - Present
Job Senior Vice President, Corporate Development & Planning at West Corporation
Industry Information Technology and Services
Experience
West Corporation April 2014 - Present
Autism Home Support Services, Inc August 2012 - Present
National Able Network December 2012 - May 2014
The Peakstone Group January 2011 - April 2014
Adams Street Partners October 1998 - April 2009
Experian October 1997 - September 1998
Motorola June 1995 - October 1997
Motorola June 1993 - May 1995
Benedetto, Gartland & Co. June 1989 - July 1992
PaineWebber 1987 - 1989
Skills
Venture Capital, Private Equity, Mergers, Deal Sourcing, Due Diligence, Corporate Development, Investments, Corporate Finance, Business Strategy, Investment Banking, Entrepreneurship, LBO, Private Placements, Valuation, Financial Modeling, Strategic Planning, Venture Financing, Strategy, Management Consulting
Education
Northwestern University - Kellogg School of Management 1992 — 1994
MBA
Vanderbilt University 1983 — 1987
BE, Electrical Engineering
West Corporation April 2014 - Present
Autism Home Support Services, Inc August 2012 - Present
National Able Network December 2012 - May 2014
The Peakstone Group January 2011 - April 2014
Adams Street Partners October 1998 - April 2009
Experian October 1997 - September 1998
Motorola June 1995 - October 1997
Motorola June 1993 - May 1995
Benedetto, Gartland & Co. June 1989 - July 1992
PaineWebber 1987 - 1989
Skills
Venture Capital, Private Equity, Mergers, Deal Sourcing, Due Diligence, Corporate Development, Investments, Corporate Finance, Business Strategy, Investment Banking, Entrepreneurship, LBO, Private Placements, Valuation, Financial Modeling, Strategic Planning, Venture Financing, Strategy, Management Consulting
Education
Northwestern University - Kellogg School of Management 1992 — 1994
MBA
Vanderbilt University 1983 — 1987
BE, Electrical Engineering
Kimberly Godsey's West Corporation Experience May 2007 - September 2010
Job Recruiting Supervisor at Security Finance
Industry Financial Services
Experience
Security Finance October 2013 - Present
Security Finance October 2013 - Present
Cherokee Nation Businesses 2010 - 2012
West Corporation May 2007 - September 2010
USIS September 2001 - April 2007
Skills
Management, Human Resources, Leadership, Employee Relations, Team Building, Time Management, Talent Acquisition, Employee Benefits, Interviews, Onboarding, New Hire Orientations, Screening, Hiring, Applicant Tracking..., Recruiting, Temporary Placement
Education
Oklahoma State University
Human Resources Management/Personnel Administration, General
Security Finance October 2013 - Present
Security Finance October 2013 - Present
Cherokee Nation Businesses 2010 - 2012
West Corporation May 2007 - September 2010
USIS September 2001 - April 2007
Skills
Management, Human Resources, Leadership, Employee Relations, Team Building, Time Management, Talent Acquisition, Employee Benefits, Interviews, Onboarding, New Hire Orientations, Screening, Hiring, Applicant Tracking..., Recruiting, Temporary Placement
Education
Oklahoma State University
Human Resources Management/Personnel Administration, General
Shannon Garrett's West Corporation Experience 2000 - 2004
Job Real Estate Sales at Bay Creek ~ A Master Planned Amenitized Community on The Chesapeake Bay
Industry Real Estate
Experience
Scotch Hall Preserve October 2013 - October 2014
Grand Highlands at Bearwallow Mountain June 2012 - September 2013
Southcliff June 2011 - June 2012
Grand Highlands August 2006 - August 2011
Estee Lauder 1999 - 2006
ConAgra Foods April 2005 - 2005
Iron Horse Imports, Inc 2003 - 2005
West Corporation 2000 - 2004
Industrial Concepts Of Northern Virginia 1991 - 1997
Skills
Sales Management
Education
Ohio University 1985 — 1990
Bachelors Arts, BA English, German, Sociology
Asheville Yoga
YTT 200
Asheville Yoga
Asheville Yoga
Scotch Hall Preserve October 2013 - October 2014
Grand Highlands at Bearwallow Mountain June 2012 - September 2013
Southcliff June 2011 - June 2012
Grand Highlands August 2006 - August 2011
Estee Lauder 1999 - 2006
ConAgra Foods April 2005 - 2005
Iron Horse Imports, Inc 2003 - 2005
West Corporation 2000 - 2004
Industrial Concepts Of Northern Virginia 1991 - 1997
Skills
Sales Management
Education
Ohio University 1985 — 1990
Bachelors Arts, BA English, German, Sociology
Asheville Yoga
YTT 200
Asheville Yoga
Asheville Yoga
Leenita Johnson Leenita Johnson's West Corporation Experience February 2006 - Present
Job ONSITE SUPPORT SPECIALIST at West Corporation
Industry Hospital & Health Care
Experience
West Corporation February 2006 - Present
Education
Penn State University 1983 — 1988
BAC, BUSINESS
West Corporation February 2006 - Present
Education
Penn State University 1983 — 1988
BAC, BUSINESS
Sarah Husvar Sarah Husvar's West Corporation Experience 2006 - 2008
Job Education Coordinator
Industry Education Management
Experience
Self Employed September 2012 - Present
EduEDGE January 2012 - June 2012
The Princeton Review 2011 - 2012
The Princeton Review 2007 - 2012
The Princeton Review 2009 - 2011
Barber National Institute 2007 - 2009
Better Baked Foods 2007 - 2008
West Corporation 2006 - 2008
Penn State University 2004 - 2008
Erie Diocese January 2001 - January 2005
Skills
Customer Service, Promotions, Conferences, Public Speaking, Community Outreach, Writing, Event Planning, Editing, Tutoring, Fundraising, Non-profits, Community Relations, Social Media, Mentoring, Microsoft Office, Social Networking, Data Analysis, Word, Research, Public Relations, Excel, History, Social Media Marketing, Grant Writing, Scheduling, Nonprofits, Interviews, Marketing
Education
State University of New York at Buffalo 2008 — 2009
Graduate Program, Cultural Anthropology
Penn State University 2004 — 2008
B.A., Political Science
Pennsylvania State University-Erie Campus 2004 — 2008
B.A, History
Mercyhurst Preparatory School 2000 — 2004
H.S.
Self Employed September 2012 - Present
EduEDGE January 2012 - June 2012
The Princeton Review 2011 - 2012
The Princeton Review 2007 - 2012
The Princeton Review 2009 - 2011
Barber National Institute 2007 - 2009
Better Baked Foods 2007 - 2008
West Corporation 2006 - 2008
Penn State University 2004 - 2008
Erie Diocese January 2001 - January 2005
Skills
Customer Service, Promotions, Conferences, Public Speaking, Community Outreach, Writing, Event Planning, Editing, Tutoring, Fundraising, Non-profits, Community Relations, Social Media, Mentoring, Microsoft Office, Social Networking, Data Analysis, Word, Research, Public Relations, Excel, History, Social Media Marketing, Grant Writing, Scheduling, Nonprofits, Interviews, Marketing
Education
State University of New York at Buffalo 2008 — 2009
Graduate Program, Cultural Anthropology
Penn State University 2004 — 2008
B.A., Political Science
Pennsylvania State University-Erie Campus 2004 — 2008
B.A, History
Mercyhurst Preparatory School 2000 — 2004
H.S.
Charles Chadwick's West Corporation Experience June 2013 - March 2014
Job Vice President of Partnerships at SharpSpring
Industry Marketing and Advertising
Experience
SharpSpring September 2015 - Present
SMTP, Inc. October 2014 - August 2015
GraphicMail April 2014 - August 2015
West Corporation June 2013 - March 2014
Infogroup January 2011 - June 2013
infoUSA April 2005 - May 2011
UltimateNurse.com October 2002 - March 2005
Marriott International October 2001 - October 2002
Skills
Direct Marketing, Email Marketing, SEM, SEO, Direct Mail, Client Services, Lead Generation, Salesforce.com, Product Management, New Business Development, Consultative Selling, Competitive Analysis, E-commerce, Marketing Research, Sales Management, Strategic Planning, Marketing Strategy, Team Leadership, Digital Marketing, Business Strategy, Online Marketing, Social Networking, Social Media, Pricing, Advertising, Mentoring, Problem Solving, Budgeting, Analytics, P&L Management, Selling, Customer Acquisition, Account Management, Strategic Partnerships, B2B, Sales, Multi-channel Marketing, Marketing Management, Budgets, B2B Marketing, Customer Retention, CRM, Financial Services, Online Advertising, Database Marketing, Marketing, Integrated Marketing, Segmentation, Mobile Marketing, Interactive Marketing
Education
Oklahoma State University 1995 — 2000
BS, Marketing
SharpSpring September 2015 - Present
SMTP, Inc. October 2014 - August 2015
GraphicMail April 2014 - August 2015
West Corporation June 2013 - March 2014
Infogroup January 2011 - June 2013
infoUSA April 2005 - May 2011
UltimateNurse.com October 2002 - March 2005
Marriott International October 2001 - October 2002
Skills
Direct Marketing, Email Marketing, SEM, SEO, Direct Mail, Client Services, Lead Generation, Salesforce.com, Product Management, New Business Development, Consultative Selling, Competitive Analysis, E-commerce, Marketing Research, Sales Management, Strategic Planning, Marketing Strategy, Team Leadership, Digital Marketing, Business Strategy, Online Marketing, Social Networking, Social Media, Pricing, Advertising, Mentoring, Problem Solving, Budgeting, Analytics, P&L Management, Selling, Customer Acquisition, Account Management, Strategic Partnerships, B2B, Sales, Multi-channel Marketing, Marketing Management, Budgets, B2B Marketing, Customer Retention, CRM, Financial Services, Online Advertising, Database Marketing, Marketing, Integrated Marketing, Segmentation, Mobile Marketing, Interactive Marketing
Education
Oklahoma State University 1995 — 2000
BS, Marketing
Jay Behrens Jay Behrens's West Corporation Experience July 2012 - Present
Job SVP Product Development & Product Management at West Corporation (fka Hypercube)
Industry Telecommunications
Experience
West Corporation July 2012 - Present
Frontier Communications August 2011 - March 2012
Frontier Communications July 2010 - October 2011
Verizon July 2009 - June 2010
Verizon October 2007 - July 2009
Verizon Business July 2006 - October 2007
Verizon Business June 2005 - July 2006
Verizon Enterprise Solutions Group January 2003 - June 2005
Verizon Enterprise Solutions Group June 2000 - January 2003
GTE May 1998 - June 2000
Skills
Product Development, Driving Revenue, Change Management, Telecommunications, Product Marketing, Strategic Planning, Product Management, Market Analysis, Cloud Computing, Strategic Partnerships, Managed Services, Marketing Management, Solution Selling, Program Management, Strategy, Competitive Analysis, Vendor Management, Team Leadership, Integration, Forecasting, Cross-functional Team..., Channel, Wireless, VoIP, Management, Pricing, Leadership, Business Development, Enterprise Software, Ethernet, Analysis, Project Portfolio..., Product Lifecycle..., Contract Negotiation, Unified Communications, IP, Start-ups, Sales, CRM, Call Centers, Go-to-market Strategy, Sales Operations, SaaS, Data Center, Professional Services, Mobile Devices, Networking
Education
Northwestern University 1981 — 1985
BS, Industrial Engineering
West Corporation July 2012 - Present
Frontier Communications August 2011 - March 2012
Frontier Communications July 2010 - October 2011
Verizon July 2009 - June 2010
Verizon October 2007 - July 2009
Verizon Business July 2006 - October 2007
Verizon Business June 2005 - July 2006
Verizon Enterprise Solutions Group January 2003 - June 2005
Verizon Enterprise Solutions Group June 2000 - January 2003
GTE May 1998 - June 2000
Skills
Product Development, Driving Revenue, Change Management, Telecommunications, Product Marketing, Strategic Planning, Product Management, Market Analysis, Cloud Computing, Strategic Partnerships, Managed Services, Marketing Management, Solution Selling, Program Management, Strategy, Competitive Analysis, Vendor Management, Team Leadership, Integration, Forecasting, Cross-functional Team..., Channel, Wireless, VoIP, Management, Pricing, Leadership, Business Development, Enterprise Software, Ethernet, Analysis, Project Portfolio..., Product Lifecycle..., Contract Negotiation, Unified Communications, IP, Start-ups, Sales, CRM, Call Centers, Go-to-market Strategy, Sales Operations, SaaS, Data Center, Professional Services, Mobile Devices, Networking
Education
Northwestern University 1981 — 1985
BS, Industrial Engineering
Gary Rounsaville Gary Rounsaville's West Corporation Experience March 2010 - Present
Job AMEX CCP, West Corporation
Industry Telecommunications
Experience
West Corporation March 2010 - Present
Skills
Customer Service, Call Center, Customer Relations, Problem Solving, Documentation, Customer Satisfaction, Supervisory Skills, Insurance, Software Documentation, Microsoft Office, Process Improvement, Team Leadership, Program Management, Administrative..., Training, Access, Liability, Quality Assurance, Troubleshooting, Analysis, Property & Casualty..., Vendor Management, Leadership, Data Analysis, Customer Experience, Call Centers
Education
Insurance Institute of America
AIC, Property & Casualty Claim Adjusting
Oklahoma State University 1969 — 1972
BS, Biological Science
West Corporation March 2010 - Present
Skills
Customer Service, Call Center, Customer Relations, Problem Solving, Documentation, Customer Satisfaction, Supervisory Skills, Insurance, Software Documentation, Microsoft Office, Process Improvement, Team Leadership, Program Management, Administrative..., Training, Access, Liability, Quality Assurance, Troubleshooting, Analysis, Property & Casualty..., Vendor Management, Leadership, Data Analysis, Customer Experience, Call Centers
Education
Insurance Institute of America
AIC, Property & Casualty Claim Adjusting
Oklahoma State University 1969 — 1972
BS, Biological Science
Denise Davila Denise Davila's West Corporation Experience March 1993 - June 1998
Job Networking
Industry Accounting
Experience
Goodwill San Antonio June 2015 - Present
HVHC, Inc. July 2014 - June 2015
Wells Fargo November 2011 - March 2014
Harland Clarke December 2006 - February 2010
USAA August 2000 - October 2006
West Corporation March 1993 - June 1998
Skills
Loans, Customer Service, Accounting, Microsoft Office, Microsoft Excel, Microsoft Word, real estate tax, Loan Servicing, Payments, Analysis, Tax, Outlook, Account Reconciliation, Software Documentation, Lotus Notes, Real Estate, PowerPoint, Windows, Mortgage Servicing, Loan Origination, Troubleshooting, SQL, Telephone Skills, Sales, Data Entry, Call Centers, Access, Finance, Business Analysis
Education
University of the Incarnate Word 2006 — 2009
Bachelor of Business Administration (BBA), Infromation Systems
Palo Alto College 1999 — 2001
Associate of Appled Science, Compter Information Systems
Goodwill San Antonio June 2015 - Present
HVHC, Inc. July 2014 - June 2015
Wells Fargo November 2011 - March 2014
Harland Clarke December 2006 - February 2010
USAA August 2000 - October 2006
West Corporation March 1993 - June 1998
Skills
Loans, Customer Service, Accounting, Microsoft Office, Microsoft Excel, Microsoft Word, real estate tax, Loan Servicing, Payments, Analysis, Tax, Outlook, Account Reconciliation, Software Documentation, Lotus Notes, Real Estate, PowerPoint, Windows, Mortgage Servicing, Loan Origination, Troubleshooting, SQL, Telephone Skills, Sales, Data Entry, Call Centers, Access, Finance, Business Analysis
Education
University of the Incarnate Word 2006 — 2009
Bachelor of Business Administration (BBA), Infromation Systems
Palo Alto College 1999 — 2001
Associate of Appled Science, Compter Information Systems
Nichole Walden's West Corporation Experience November 2006 - February 2007
Job Fraud Prevention Specialist
Industry Internet
Experience
Sucuri Inc. August 2015 - September 2015
Hostgator.com December 2010 - July 2014
Housekeeping 2004 - 2008
West Corporation November 2006 - February 2007
Sanderson Farms 2005 - 2006
Roper ASW January 2005 - February 2005
Skills
Customer Service, Phone Etiquette, Customer Satisfaction, Customer Experience, Fraud, Quality Assurance, Call Centers, Fraud prevention, Credit Card Fraud, Identity Theft, Telephone Skills, Customer Support, Technical Support, Customer Retention, Data Entry, Linux System..., Outlook, Google Chrome, Time Management, Networking, Employee Training, Windows Vista, Computer Hardware, Training, Software Documentation
Education
Penn Foster
high school diploma, High School/Secondary Diplomas and Certificates
Pennfoster highschool
Highschool diploma
Sucuri Inc. August 2015 - September 2015
Hostgator.com December 2010 - July 2014
Housekeeping 2004 - 2008
West Corporation November 2006 - February 2007
Sanderson Farms 2005 - 2006
Roper ASW January 2005 - February 2005
Skills
Customer Service, Phone Etiquette, Customer Satisfaction, Customer Experience, Fraud, Quality Assurance, Call Centers, Fraud prevention, Credit Card Fraud, Identity Theft, Telephone Skills, Customer Support, Technical Support, Customer Retention, Data Entry, Linux System..., Outlook, Google Chrome, Time Management, Networking, Employee Training, Windows Vista, Computer Hardware, Training, Software Documentation
Education
Penn Foster
high school diploma, High School/Secondary Diplomas and Certificates
Pennfoster highschool
Highschool diploma
Becky Griffith Becky Griffith's West Corporation Experience November 2002 - November 2004
Job Project Manager
Industry Telecommunications
Experience
Cox Communications September 2005 - Present
Cox Communications October 2013 - February 2014
Strategy Anesthesia February 2013 - September 2013
Cox Communications November 2004 - September 2005
West Corporation November 2002 - November 2004
Nuvox Communications May 2000 - October 2002
Skills
6 Sigma - Greenbelt, Telecommunications, Cross-functional Team..., IP, Troubleshooting, Training, Databases, Process Improvement, Project Management, VoIP, Customer Satisfaction, Vendor Management, Six Sigma, Quality Assurance, Team Leadership, Call Centers, Program Management, Integration, Sales, Visio
Education
Oklahoma City Community College
University of Phoenix
Cox Communications September 2005 - Present
Cox Communications October 2013 - February 2014
Strategy Anesthesia February 2013 - September 2013
Cox Communications November 2004 - September 2005
West Corporation November 2002 - November 2004
Nuvox Communications May 2000 - October 2002
Skills
6 Sigma - Greenbelt, Telecommunications, Cross-functional Team..., IP, Troubleshooting, Training, Databases, Process Improvement, Project Management, VoIP, Customer Satisfaction, Vendor Management, Six Sigma, Quality Assurance, Team Leadership, Call Centers, Program Management, Integration, Sales, Visio
Education
Oklahoma City Community College
University of Phoenix
Sean Boston Sean Boston's West Corporation Experience October 2002 - October 2003
Job HUMAN RESOURCES BUSINESS PARTNER (Generalist III) MBA, PHR, SHRMCP
Industry Telecommunications
Experience
Cox Communications July 2006 - Present
Cox Communications July 2006 - Present
Cox Communications October 2003 - July 2006
2003-2006 COX COMMUNICATIONS October 2003 - July 2006
West Corporation October 2002 - October 2003
2003 WEST TELESERVICES October 2002 - October 2003
Skills
Human Resources, Professional human..., Communication, Microsoft Office, Employee Relations, Employee Benefits, Employee Training, Management, Some recruiting..., Leadership, Diversity Training, Recruiting, Performance Management, SPHR, Public Speaking, Customer Service, Interviews, Coaching, Workforce Planning, Telecommunications, Team Building, Vendor Management, Project Management, Deferred Compensation, Training, Account Management
Education
Oklahoma City University 1997 — 1999
MBA, Business/MIS
University of Central Oklahoma 1987 — 1995
Bachelor of the Arts, English Language and Literature, General
University of Central Oklahoma 1987 — 1993
BA, English
Oklahoma City University
Master, Business Administration
Cox Communications July 2006 - Present
Cox Communications July 2006 - Present
Cox Communications October 2003 - July 2006
2003-2006 COX COMMUNICATIONS October 2003 - July 2006
West Corporation October 2002 - October 2003
2003 WEST TELESERVICES October 2002 - October 2003
Skills
Human Resources, Professional human..., Communication, Microsoft Office, Employee Relations, Employee Benefits, Employee Training, Management, Some recruiting..., Leadership, Diversity Training, Recruiting, Performance Management, SPHR, Public Speaking, Customer Service, Interviews, Coaching, Workforce Planning, Telecommunications, Team Building, Vendor Management, Project Management, Deferred Compensation, Training, Account Management
Education
Oklahoma City University 1997 — 1999
MBA, Business/MIS
University of Central Oklahoma 1987 — 1995
Bachelor of the Arts, English Language and Literature, General
University of Central Oklahoma 1987 — 1993
BA, English
Oklahoma City University
Master, Business Administration
Dan Swartz Dan Swartz's West Corporation Experience December 2008 - Present
Job Director, Global Workforce Management
Industry Telecommunications
Experience
West Corporation December 2008 - Present
Independence Blue Cross November 2006 - December 2008
Sitel May 2004 - January 2005
Sitel May 2003 - May 2004
SITEL February 2000 - May 2003
Northwest Airlines 1994 - 1996
FedEx Express 1984 - 1994
Skills
BPO, COPC, Call Center, Workforce Management, Contact Centers, Avaya, Service Delivery, Sla, Outsourcing, Customer Experience, Customer Satisfaction, Inbound Marketing, Call Centers, Process Improvement, Call Center Development
Education
Olivet Nazarene University 1980 — 1983
BA, Psychology/Business Admin
Waterford Township High School 1977 — 1980
H.S. Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
West Corporation December 2008 - Present
Independence Blue Cross November 2006 - December 2008
Sitel May 2004 - January 2005
Sitel May 2003 - May 2004
SITEL February 2000 - May 2003
Northwest Airlines 1994 - 1996
FedEx Express 1984 - 1994
Skills
BPO, COPC, Call Center, Workforce Management, Contact Centers, Avaya, Service Delivery, Sla, Outsourcing, Customer Experience, Customer Satisfaction, Inbound Marketing, Call Centers, Process Improvement, Call Center Development
Education
Olivet Nazarene University 1980 — 1983
BA, Psychology/Business Admin
Waterford Township High School 1977 — 1980
H.S. Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Julian Tibbs's West Corporation Experience May 2002 - July 2003
Job Customer Advocate at Verizon Wireless
Industry Telecommunications
Experience
Verizon Wireless December 2013 - Present
Redstone Federal Credit Union October 2012 - December 2013
Comcast Cable January 2011 - September 2012
Comcast Cable April 2010 - January 2011
Cinram March 2007 - April 2010
First Baptist Child Development Center August 2006 - March 2007
The American Cafe August 2005 - January 2007
Rent-A-Center May 2004 - April 2005
West Corporation May 2002 - July 2003
Skills
Telecommunications, Call Center, Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Sales, Time Management, Training, Leadership, Team Leadership, Microsoft Office, Outlook, Team Building, Process Improvement, Management, Public Speaking, Microsoft Excel, Microsoft Word, Customer Retention, Strategic Planning, Program Management, Research, Data Entry, Sales Management, Financial Analysis, Leadership Development, Event Planning, PowerPoint, Marketing
Education
Oakwood College 2012 — 2015
Bachelor's degree, Organizational Management
Verizon Wireless December 2013 - Present
Redstone Federal Credit Union October 2012 - December 2013
Comcast Cable January 2011 - September 2012
Comcast Cable April 2010 - January 2011
Cinram March 2007 - April 2010
First Baptist Child Development Center August 2006 - March 2007
The American Cafe August 2005 - January 2007
Rent-A-Center May 2004 - April 2005
West Corporation May 2002 - July 2003
Skills
Telecommunications, Call Center, Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Sales, Time Management, Training, Leadership, Team Leadership, Microsoft Office, Outlook, Team Building, Process Improvement, Management, Public Speaking, Microsoft Excel, Microsoft Word, Customer Retention, Strategic Planning, Program Management, Research, Data Entry, Sales Management, Financial Analysis, Leadership Development, Event Planning, PowerPoint, Marketing
Education
Oakwood College 2012 — 2015
Bachelor's degree, Organizational Management
jazmine brooks daniel jazmine brooks daniel's West Corporation Experience September 2011 - April 2012
Job Teleservices Representative at Baylor Scott & White Health
Industry Hospital & Health Care
Experience
Baylor Scott & White Health March 2015 - Present
Sheraton Dallas Hotel October 2013 - March 2015
24-7 Intouch January 2013 - August 2013
Western Pines Apartments May 2012 - October 2012
West Corporation September 2011 - April 2012
Skills
Outlook, Microsoft Office, Microsoft Word, Microsoft Excel, Organization Skills, Strategic Communications, Cash Handling
Education
Penn Foster 2008 — 2010
High School Diploma, High School/Secondary Diplomas and Certificates, 3.6
Baylor Scott & White Health March 2015 - Present
Sheraton Dallas Hotel October 2013 - March 2015
24-7 Intouch January 2013 - August 2013
Western Pines Apartments May 2012 - October 2012
West Corporation September 2011 - April 2012
Skills
Outlook, Microsoft Office, Microsoft Word, Microsoft Excel, Organization Skills, Strategic Communications, Cash Handling
Education
Penn Foster 2008 — 2010
High School Diploma, High School/Secondary Diplomas and Certificates, 3.6
Brandy Whaley's West Corporation Experience 2006 - 2008
Job Inside Consumer Sales
Industry Consumer Services
Experience
Metro Nashville Public Schools 2010 - 2015
ACS, Inc 2008 - 2010
West Corporation 2006 - 2008
Skills
Teaching, Public Speaking, Research, Microsoft Office, Customer Service, Direct Sales, Sales
Education
Oakwood College 2003 — 2008
Bachelor of Science (B.S.), Psychology, 3.0/4.0
Metro Nashville Public Schools 2010 - 2015
ACS, Inc 2008 - 2010
West Corporation 2006 - 2008
Skills
Teaching, Public Speaking, Research, Microsoft Office, Customer Service, Direct Sales, Sales
Education
Oakwood College 2003 — 2008
Bachelor of Science (B.S.), Psychology, 3.0/4.0
Takiyah Smith Takiyah Smith's West Corporation Experience Manager, Order EntryLevel 3 CommunicationsAugust 2014 - Present
Job Quality Control Manager at West Corporation
Industry Telecommunications
Experience
West Corporation Manager, Order EntryLevel 3 CommunicationsAugust 2014 - Present
Education
Oklahoma State University 2002 — 2005
Business/Managerial Economics
West Corporation Manager, Order EntryLevel 3 CommunicationsAugust 2014 - Present
Education
Oklahoma State University 2002 — 2005
Business/Managerial Economics
Jesse Jaco Jesse Jaco's West Corporation Experience July 2014 - Present
Job General Lines Life, Accident, Health and HMO Agent
Industry Insurance
Experience
West Corporation July 2014 - Present
West Corporation Revenue Generation August 2012 - July 2014
E. Controls June 2012 - February 2013
Toyota Motor Manufacturing Texas March 2010 - April 2011
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Sales, Training, Sales Management, Marketing, Leadership, Team Building
Education
San Antonio College 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Computer Science
Palo Alto College 2007 — 2009
Associate's degree, Business Administration and Management, General
West Corporation July 2014 - Present
West Corporation Revenue Generation August 2012 - July 2014
E. Controls June 2012 - February 2013
Toyota Motor Manufacturing Texas March 2010 - April 2011
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Sales, Training, Sales Management, Marketing, Leadership, Team Building
Education
San Antonio College 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Computer Science
Palo Alto College 2007 — 2009
Associate's degree, Business Administration and Management, General
Ashley Larrabee Ashley Larrabee's West Corporation Experience April 2013 - November 2013
Job Assistant General Manager, Tropix Pools
Industry Consumer Services
Experience
Tropix Pools June 2014 - Present
Prosperity Bank November 2013 - May 2014
West Corporation April 2013 - November 2013
Best Buy June 2010 - April 2013
Clinique September 2009 - June 2010
Gap Inc./Old Navy September 2007 - June 2009
Skills
Management, Employee Training, Customer Experience, Analysis, Customer Service, Coaching, Microsoft Office, Sales, Inventory Management, Customer Satisfaction, Retail, Microsoft Excel, Performance Improvement, Integrated Marketing, Inventory Control, Accounts Receivable, Accounts Payable, Client Billing, Appointment Scheduling, Filing, Computer Proficiency, Skilled Multi-tasker, Phone Etiquette, Communication, Profit, Strategy, Loss Prevention
Education
Oklahoma State University 2009 — 2013
Accounting and Business/Management, 3.75 GPA
Tropix Pools June 2014 - Present
Prosperity Bank November 2013 - May 2014
West Corporation April 2013 - November 2013
Best Buy June 2010 - April 2013
Clinique September 2009 - June 2010
Gap Inc./Old Navy September 2007 - June 2009
Skills
Management, Employee Training, Customer Experience, Analysis, Customer Service, Coaching, Microsoft Office, Sales, Inventory Management, Customer Satisfaction, Retail, Microsoft Excel, Performance Improvement, Integrated Marketing, Inventory Control, Accounts Receivable, Accounts Payable, Client Billing, Appointment Scheduling, Filing, Computer Proficiency, Skilled Multi-tasker, Phone Etiquette, Communication, Profit, Strategy, Loss Prevention
Education
Oklahoma State University 2009 — 2013
Accounting and Business/Management, 3.75 GPA
Arnold Serrano Arnold Serrano's West Corporation Experience November 2009 - April 2015
Job Banking
Industry Financial Services
Experience
West Corporation November 2009 - April 2015
Wells Fargo 2014 - 2014
Skills
Sales, Bilingual Communications, Business Administration, Customer Service
Education
Texas A&M University-San Antonio 2014 — 2015
Bachelor’s Degree, International Business
Northwest Vista College 2009 — 2015
Business Administration and Management, General
West Corporation November 2009 - April 2015
Wells Fargo 2014 - 2014
Skills
Sales, Bilingual Communications, Business Administration, Customer Service
Education
Texas A&M University-San Antonio 2014 — 2015
Bachelor’s Degree, International Business
Northwest Vista College 2009 — 2015
Business Administration and Management, General
Rachel Guliano Rachel Guliano's West Corporation Experience July 2007 - July 2009
Job Senior Account Manager at seoClarity
Industry Internet
Experience
seoClarity August 2015 - Present
AMNET - The Aegis Trading Desk January 2015 - March 2015
Signal (formerly BrightTag) July 2013 - July 2014
Yesmail November 2012 - April 2013
Yesmail Interactive October 2009 - April 2013
Yesmail September 2009 - April 2013
West Corporation July 2007 - July 2009
West Corporation July 2006 - July 2009
Abanco International, LLC June 2005 - July 2007
Abanco International 2006 - 2007
Skills
Email Marketing, Account Management, CRM, Digital Marketing, Direct Marketing, Management, Interactive Marketing, E-commerce, Client Services, B2B, Marketing, Benchmarking, SMS, Mobile Devices, Financial Services, Message Development, Revenue Forecasting, Client Relationship..., Credit Cards, Credit Card Processing, Voice Communications, omniture, Google Analytics, Coremetrics Analytics, JavaScript, jQuery, Marketing Strategy
Education
Oakton Community College
seoClarity August 2015 - Present
AMNET - The Aegis Trading Desk January 2015 - March 2015
Signal (formerly BrightTag) July 2013 - July 2014
Yesmail November 2012 - April 2013
Yesmail Interactive October 2009 - April 2013
Yesmail September 2009 - April 2013
West Corporation July 2007 - July 2009
West Corporation July 2006 - July 2009
Abanco International, LLC June 2005 - July 2007
Abanco International 2006 - 2007
Skills
Email Marketing, Account Management, CRM, Digital Marketing, Direct Marketing, Management, Interactive Marketing, E-commerce, Client Services, B2B, Marketing, Benchmarking, SMS, Mobile Devices, Financial Services, Message Development, Revenue Forecasting, Client Relationship..., Credit Cards, Credit Card Processing, Voice Communications, omniture, Google Analytics, Coremetrics Analytics, JavaScript, jQuery, Marketing Strategy
Education
Oakton Community College
Brooks Lowe Brooks Lowe's West Corporation Experience April 2013 - Present
Job Network Engineer at West Corporation
Industry Information Technology and Services
Experience
West Corporation April 2013 - Present
West Corporation October 2011 - April 2013
Twenty First Century Communications August 2009 - September 2011
Ohio University - Voinovich School of Leadership and Public Affairs April 2008 - June 2009
Tegrant Corporation June 2007 - September 2007
Skills
Active Directory, Visio, Computer Hardware, Linux, Operating Systems, Windows, Microsoft Office, SQL, Group Policy, Visual Basic, Customer Service, Network Security, Database Administration, ASP.NET, Networking, Mac OS, Telnet, Photoshop, Printers, Inventory Management
Education
Ohio University 2006 — 2009
Bachelor of Science, Communication; Information and Telecommunications Systems; Management Information SystemsAOC
Urbana University 2005 — 2006
Bachelor, Mathematics & Science; Computer Information Systems
West Corporation April 2013 - Present
West Corporation October 2011 - April 2013
Twenty First Century Communications August 2009 - September 2011
Ohio University - Voinovich School of Leadership and Public Affairs April 2008 - June 2009
Tegrant Corporation June 2007 - September 2007
Skills
Active Directory, Visio, Computer Hardware, Linux, Operating Systems, Windows, Microsoft Office, SQL, Group Policy, Visual Basic, Customer Service, Network Security, Database Administration, ASP.NET, Networking, Mac OS, Telnet, Photoshop, Printers, Inventory Management
Education
Ohio University 2006 — 2009
Bachelor of Science, Communication; Information and Telecommunications Systems; Management Information SystemsAOC
Urbana University 2005 — 2006
Bachelor, Mathematics & Science; Computer Information Systems
Kristin Duarte's West Corporation Experience September 2014 - November 2014
Job Musician, SingerSongwriter at Record Ink
Industry Entertainment
Experience
GOLDS GYM May 2015 - Present
Record Ink January 2013 - Present
West Corporation September 2014 - November 2014
Kaplan College January 2014 - June 2014
Hooters of America May 2010 - June 2014
Morke films April 2013 - July 2013
Bravo TV December 2012 - May 2013
DaVita SOURCE January 2008 - September 2008
Skills
Oral & Written..., Intercultural..., Marketing Communications, Media & Entertainment, Acting, Modeling, Public Speaking, Nursing, Martial Arts Instructor, Computer/Technical..., Social Media, Digital Media, Singer-songwriter, Acoustic Guitar, Fitness Training, Military Families, Dialysis, Supplemental Health, Entertainment Journalism, Microsoft Office, Management, Leadership, Microsoft Excel, Team Building, Customer Service, Program Management, Microsoft Word, Security, Team Leadership, Video, Event Planning, Entertainment, Film, Video Production, Music, Film Production, PowerPoint, Project Management, Marketing, Television, Troubleshooting, Blogging, Social Networking, Facebook, Community Outreach, Screenwriting, Research, Event Management, Final Cut Pro, Photoshop
Education
University of Maryland University College 2011 — 2013
Bachelors of Communication with minor in Journalism (in progress), Mass Communication/ Journalism
Palo Alto College 2003 — 2007
GOLDS GYM May 2015 - Present
Record Ink January 2013 - Present
West Corporation September 2014 - November 2014
Kaplan College January 2014 - June 2014
Hooters of America May 2010 - June 2014
Morke films April 2013 - July 2013
Bravo TV December 2012 - May 2013
DaVita SOURCE January 2008 - September 2008
Skills
Oral & Written..., Intercultural..., Marketing Communications, Media & Entertainment, Acting, Modeling, Public Speaking, Nursing, Martial Arts Instructor, Computer/Technical..., Social Media, Digital Media, Singer-songwriter, Acoustic Guitar, Fitness Training, Military Families, Dialysis, Supplemental Health, Entertainment Journalism, Microsoft Office, Management, Leadership, Microsoft Excel, Team Building, Customer Service, Program Management, Microsoft Word, Security, Team Leadership, Video, Event Planning, Entertainment, Film, Video Production, Music, Film Production, PowerPoint, Project Management, Marketing, Television, Troubleshooting, Blogging, Social Networking, Facebook, Community Outreach, Screenwriting, Research, Event Management, Final Cut Pro, Photoshop
Education
University of Maryland University College 2011 — 2013
Bachelors of Communication with minor in Journalism (in progress), Mass Communication/ Journalism
Palo Alto College 2003 — 2007
Ron Tackett's West Corporation Experience October 2012 - May 2015
Job Regional Sales Manager at iQ Solutions Group
Industry Telecommunications
Experience
iQ Solutions Group (iQSG) May 2015 - Present
West Corporation October 2012 - May 2015
Checksmart July 2011 - October 2012
Qwest Communications October 2009 - June 2011
Premiere Global Services March 2007 - February 2009
Verizon Wireless October 1989 - December 2004
Skills
Sales Management, Business Development, Leadership, Strategic Consulting, Project Management, Partner Management, Cloud Computing, Managed Services, Management, Marketing Strategy, SaaS, Salesforce.com, Solution Selling, Strategy, Telecommunications, Unified Communications
Education
Ohio University 1984 — 1987
iQ Solutions Group (iQSG) May 2015 - Present
West Corporation October 2012 - May 2015
Checksmart July 2011 - October 2012
Qwest Communications October 2009 - June 2011
Premiere Global Services March 2007 - February 2009
Verizon Wireless October 1989 - December 2004
Skills
Sales Management, Business Development, Leadership, Strategic Consulting, Project Management, Partner Management, Cloud Computing, Managed Services, Management, Marketing Strategy, SaaS, Salesforce.com, Solution Selling, Strategy, Telecommunications, Unified Communications
Education
Ohio University 1984 — 1987
Ian Juliano's West Corporation Experience September 2006 - August 2007
Job CEO at Excel Health Group
Industry Information Technology and Services
Experience
Excel Health Group January 2015 - Present
HomecareCRM (Acquired by SigmaCare) July 2013 - October 2014
Brightree 2012 - 2013
CRE Secure (Acquired by Control Scan) 2011 - 2012
Paragon Ventures, Inc. 2008 - 2011
West Corporation September 2006 - August 2007
Certegy 2003 - 2006
IJJ Capital 2000 - 2003
Law.com 1999 - 2000
Edgar Dunn & Company 1997 - 1999
Skills
Strategy, Mergers & Acquisitions, Start-ups, Executive Management, Financial Modeling, Strategic Planning, Mergers, Management Consulting, Analysis, Corporate Development, Leadership, Negotiation, Financial Analysis, Due Diligence, New Business Development, Business Analysis, Consulting, Financial Services, Private Equity, Venture Capital, Banking, Acquisition Integration, Contract Negotiation, Valuation, Strategic Partnerships, Business Strategy, Business Planning, Entrepreneurship, Finance, Forecasting, Corporate Finance, Payments, Joint Ventures, Cross-functional Team..., Deal Structuring, Risk Management, Contract Negotiations, International Business, Financial Management, Financial Reporting, Treasury Management, Vendor Contracts, Capital Structure, Operations Management, Business Development, Analytics, Competitive Analysis, Investor Relations, Product Management, Acquisitions
Education
Northwestern University - Kellogg School of Management 1994 — 1997
MBA, Finance, Marketing and Management
University of Pennsylvania 1986 — 1991
BA, Psychology
University of Pennsylvania - The Wharton School 1986 — 1991
BS, Economics, Management
Excel Health Group January 2015 - Present
HomecareCRM (Acquired by SigmaCare) July 2013 - October 2014
Brightree 2012 - 2013
CRE Secure (Acquired by Control Scan) 2011 - 2012
Paragon Ventures, Inc. 2008 - 2011
West Corporation September 2006 - August 2007
Certegy 2003 - 2006
IJJ Capital 2000 - 2003
Law.com 1999 - 2000
Edgar Dunn & Company 1997 - 1999
Skills
Strategy, Mergers & Acquisitions, Start-ups, Executive Management, Financial Modeling, Strategic Planning, Mergers, Management Consulting, Analysis, Corporate Development, Leadership, Negotiation, Financial Analysis, Due Diligence, New Business Development, Business Analysis, Consulting, Financial Services, Private Equity, Venture Capital, Banking, Acquisition Integration, Contract Negotiation, Valuation, Strategic Partnerships, Business Strategy, Business Planning, Entrepreneurship, Finance, Forecasting, Corporate Finance, Payments, Joint Ventures, Cross-functional Team..., Deal Structuring, Risk Management, Contract Negotiations, International Business, Financial Management, Financial Reporting, Treasury Management, Vendor Contracts, Capital Structure, Operations Management, Business Development, Analytics, Competitive Analysis, Investor Relations, Product Management, Acquisitions
Education
Northwestern University - Kellogg School of Management 1994 — 1997
MBA, Finance, Marketing and Management
University of Pennsylvania 1986 — 1991
BA, Psychology
University of Pennsylvania - The Wharton School 1986 — 1991
BS, Economics, Management
Jorge Ortegon, MBA's West Corporation Experience July 2015 - Present
Job Account Services at West Corporation
Industry Consumer Services
Experience
West Corporation July 2015 - Present
The Soccer Factory August 2014 - November 2014
Sullins Johnston Rohrbach & Magers April 2014 - May 2014
Accenture May 2013 - August 2013
The Soccer Factory August 2012 - November 2012
Med Ex Home Health May 2010 - November 2010
SOUTH TEXAS ARTHRITIS AND LUPUS CENTER January 2009 - January 2010
Angels of Mercy Home Health June 2007 - January 2009
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Strategic Planning, Negotiation, Research, Public Speaking, Team Building, Sales, Team Leadership, Human Resources, Business Strategy, Marketing, English, Windows, Teaching, Data Entry, Order Entry, Quality Assurance, QuickBooks, Organizational..., Strategic Leadership, Business Development, Medical Billing, Finance, Collections, Team Management, Business Management, SAP, PeopleSoft
Education
Our Lady of the Lake University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, 3.6
The University of Texas-Pan American 2007 — 2011
Bachelors, Social and Behavioral Science-Criminal Justice
West Corporation July 2015 - Present
The Soccer Factory August 2014 - November 2014
Sullins Johnston Rohrbach & Magers April 2014 - May 2014
Accenture May 2013 - August 2013
The Soccer Factory August 2012 - November 2012
Med Ex Home Health May 2010 - November 2010
SOUTH TEXAS ARTHRITIS AND LUPUS CENTER January 2009 - January 2010
Angels of Mercy Home Health June 2007 - January 2009
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Strategic Planning, Negotiation, Research, Public Speaking, Team Building, Sales, Team Leadership, Human Resources, Business Strategy, Marketing, English, Windows, Teaching, Data Entry, Order Entry, Quality Assurance, QuickBooks, Organizational..., Strategic Leadership, Business Development, Medical Billing, Finance, Collections, Team Management, Business Management, SAP, PeopleSoft
Education
Our Lady of the Lake University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, 3.6
The University of Texas-Pan American 2007 — 2011
Bachelors, Social and Behavioral Science-Criminal Justice
Dan Wilfing Dan Wilfing's West Corporation Experience September 2012 - Present
Job Quality Assurance Analyst
Industry Utilities
Experience
West Corporation September 2012 - Present
Great Lakes Higher Education January 2007 - February 2010
Great Lakes Higher Education August 2004 - March 2007
Great Lakes Higher Education June 2003 - August 2004
MERCK-MEDCO RX SERVICES January 1997 - January 2001
LANCASTER CITY SCHOOLS January 1996 - January 1997
CATERPILLAR LOGISTICS January 1993 - January 1994
Skills
Training, Software Documentation, Team Building, Leadership, Microsoft Word, Management, Inventory Management, Coaching, Strategic Planning, Access, Outlook, Testing, Test Case Generation, JIRA, Visio, Call Flow, Power Utilities, Customer Service
Education
Ohio University 1987 — 1992
Bachelor's Degree, English
Ohio University, Athens 1987 — 1992
B.A. English, English/Language Arts Teacher Education
West Corporation September 2012 - Present
Great Lakes Higher Education January 2007 - February 2010
Great Lakes Higher Education August 2004 - March 2007
Great Lakes Higher Education June 2003 - August 2004
MERCK-MEDCO RX SERVICES January 1997 - January 2001
LANCASTER CITY SCHOOLS January 1996 - January 1997
CATERPILLAR LOGISTICS January 1993 - January 1994
Skills
Training, Software Documentation, Team Building, Leadership, Microsoft Word, Management, Inventory Management, Coaching, Strategic Planning, Access, Outlook, Testing, Test Case Generation, JIRA, Visio, Call Flow, Power Utilities, Customer Service
Education
Ohio University 1987 — 1992
Bachelor's Degree, English
Ohio University, Athens 1987 — 1992
B.A. English, English/Language Arts Teacher Education
Enja Gumbs Enja Gumbs's West Corporation Experience March 2009 - July 2009
Job Electrical Designer at FrankfurtShortBruza Associates, P.C. architects engineers planners
Industry Electrical/Electronic Manufacturing
Experience
Frankfurt-Short-Bruza Associates, P.C. architects engineers planners June 2015 - Present
Army National Guard May 2009 - Present
Baker Hughes September 2013 - March 2015
Ducommun LaBarge Technologies January 2012 - April 2012
West Corporation March 2009 - July 2009
Alorica September 2007 - December 2008
Skills
Troubleshooting, Customer Service, Brainstorm Facilitation, Technical Support, Computer Hardware, Maintenance & Repair, Windows 7, Security, Leadership, Team Leadership, Networking, Windows, Access, Computer Repair, Military, Quality Assurance
Education
Oklahoma State University 2011 — 2014
Bachelor of Applied Science (BASc), Electronics Engineering Technology
Spartan College of Aeronautics and Technology 2006 — 2009
Associate of Arts and Sciences (A.A.S.), Avionics Maintenance Technology/Technician
Frankfurt-Short-Bruza Associates, P.C. architects engineers planners June 2015 - Present
Army National Guard May 2009 - Present
Baker Hughes September 2013 - March 2015
Ducommun LaBarge Technologies January 2012 - April 2012
West Corporation March 2009 - July 2009
Alorica September 2007 - December 2008
Skills
Troubleshooting, Customer Service, Brainstorm Facilitation, Technical Support, Computer Hardware, Maintenance & Repair, Windows 7, Security, Leadership, Team Leadership, Networking, Windows, Access, Computer Repair, Military, Quality Assurance
Education
Oklahoma State University 2011 — 2014
Bachelor of Applied Science (BASc), Electronics Engineering Technology
Spartan College of Aeronautics and Technology 2006 — 2009
Associate of Arts and Sciences (A.A.S.), Avionics Maintenance Technology/Technician
Juan Carlos Bustamante's West Corporation Experience June 2000 - May 2002
Job HR Generalist II at Pioneer Natural Resources Company
Industry Oil & Energy
Experience
Pioneer Natural Resources Company May 2013 - Present
Pioneer Natural Resources Company February 2010 - May 2013
Ally Financial Inc. October 2005 - October 2009
Telvista Inc. July 2004 - February 2005
Sitel June 2002 - January 2004
West Corporation June 2000 - May 2002
Skills
Change Management, Management, Harassment, Employee Relations, Employee Benefits, Employee Training, New Hire Orientations, Mentoring, Recruiting, EEOC, ADA compliance, FMLA, Diversity Training, Strategic Planning, HIPAA, Organizational..., Affirmative Action, Risk Management, Business Partner..., Employment Law, Applicant Tracking..., HRIS, Build Strong Teams, Staff Development, Reduction in Force, Staff Retention, Customer Service, Safety, OSHA, Bilingual, Talent Management, Onboarding, HR Policies, Succession Planning, Internet Recruiting, Temporary Placement, Training, Performance Management, Talent Acquisition, Deferred Compensation, Employee Engagement, Interviews, Human Resources, College Recruiting, Sourcing, Taleo, PeopleSoft, Hiring, Job Descriptions, Payroll
Education
Denver Institue of Technology 1992 — 1993
Graduate Program, Hospitality Administration/Management
Odessa College
Pioneer Natural Resources Company May 2013 - Present
Pioneer Natural Resources Company February 2010 - May 2013
Ally Financial Inc. October 2005 - October 2009
Telvista Inc. July 2004 - February 2005
Sitel June 2002 - January 2004
West Corporation June 2000 - May 2002
Skills
Change Management, Management, Harassment, Employee Relations, Employee Benefits, Employee Training, New Hire Orientations, Mentoring, Recruiting, EEOC, ADA compliance, FMLA, Diversity Training, Strategic Planning, HIPAA, Organizational..., Affirmative Action, Risk Management, Business Partner..., Employment Law, Applicant Tracking..., HRIS, Build Strong Teams, Staff Development, Reduction in Force, Staff Retention, Customer Service, Safety, OSHA, Bilingual, Talent Management, Onboarding, HR Policies, Succession Planning, Internet Recruiting, Temporary Placement, Training, Performance Management, Talent Acquisition, Deferred Compensation, Employee Engagement, Interviews, Human Resources, College Recruiting, Sourcing, Taleo, PeopleSoft, Hiring, Job Descriptions, Payroll
Education
Denver Institue of Technology 1992 — 1993
Graduate Program, Hospitality Administration/Management
Odessa College
Dwitiya Sawant Dwitiya Sawant's West Corporation Experience August 2011 - September 2014
Job Manager Advanced Analytics at Nielsen
Industry Management Consulting
Experience
Nielsen June 2015 - Present
PwC October 2014 - June 2015
West Corporation August 2011 - September 2014
Oklahoma State University-University Mailing Services May 2010 - May 2011
Tata Consultancy Services Ltd July 2007 - October 2009
Skills
SAS, SQL, SDLC, Analytics, Data Mining, Software Development, Database Design, Strategy, Project Management, Statistics, Process Improvement, Database Marketing, Databases, Data Analysis, Requirements Gathering, Predictive Modeling, Business Analytics, Business Intelligence, Tableau, SAS Programming, Microsoft Office, Business Analysis, Requirements Analysis, Analysis
Education
Oklahoma State University 2010 — 2011
Masters of Science
University of Mumbai (VESIT) 2003 — 2007
Bachelor's Degree
Nielsen June 2015 - Present
PwC October 2014 - June 2015
West Corporation August 2011 - September 2014
Oklahoma State University-University Mailing Services May 2010 - May 2011
Tata Consultancy Services Ltd July 2007 - October 2009
Skills
SAS, SQL, SDLC, Analytics, Data Mining, Software Development, Database Design, Strategy, Project Management, Statistics, Process Improvement, Database Marketing, Databases, Data Analysis, Requirements Gathering, Predictive Modeling, Business Analytics, Business Intelligence, Tableau, SAS Programming, Microsoft Office, Business Analysis, Requirements Analysis, Analysis
Education
Oklahoma State University 2010 — 2011
Masters of Science
University of Mumbai (VESIT) 2003 — 2007
Bachelor's Degree
Jessica Nunn's West Corporation Experience June 2003 - July 2005
Job Enterprise Solutions Specialist at Dell
Industry Information Technology and Services
Experience
Dell November 2011 - Present
River Oaks Country Club December 2011 - November 2012
Skirvin Hilton Hotel August 2008 - February 2011
Farmers Insurance June 2007 - June 2008
Cricket Communications July 2005 - May 2007
West Corporation June 2003 - July 2005
Skills
Information Technology, Customer Satisfaction, Solution Selling, Hotels, Sales, Sales Management, Cloud Computing, Direct Sales, Salesforce.com, Sales Process, Meeting Planning, Event Management, Organization Of Events, Event Planning, SaaS, CRM, Account Management, Virtualization, Hospitality Industry, Marketing Management, Data Center, Sales Operations, Enterprise Software
Education
Oklahoma State University 2000 — 2004
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Dell November 2011 - Present
River Oaks Country Club December 2011 - November 2012
Skirvin Hilton Hotel August 2008 - February 2011
Farmers Insurance June 2007 - June 2008
Cricket Communications July 2005 - May 2007
West Corporation June 2003 - July 2005
Skills
Information Technology, Customer Satisfaction, Solution Selling, Hotels, Sales, Sales Management, Cloud Computing, Direct Sales, Salesforce.com, Sales Process, Meeting Planning, Event Management, Organization Of Events, Event Planning, SaaS, CRM, Account Management, Virtualization, Hospitality Industry, Marketing Management, Data Center, Sales Operations, Enterprise Software
Education
Oklahoma State University 2000 — 2004
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Deborah Lynn Acuna's West Corporation Experience October 2000 - June 2007
Job Payroll Accountant
Industry Accounting
Experience
McKesson Health Solutions June 2014 - Present
Accenture August 2007 - January 2014
West Corporation October 2000 - June 2007
Skills
Performance Management, PeopleSoft, Personnel Management, Employee Benefits, Benefits Administration, Onboarding, Workforce Planning, SAP HR, Organizational..., Payroll, Compensation, ADP Payroll, Workday, Performance Appraisal, Job Evaluation, Employee Relations, Talent Management, HRIS, HR Consulting, Talent Acquisition, Succession Planning, Employee Engagement, Human Resources, Deferred Compensation, Organizational Design, HR Policies, SAP, Microsoft Office, MS Excel Pivot Tables, Exceptional People..., Customer Service, Employee Training, Training, Leadership Trainer, Payroll Services, Multi-state Payroll..., Ceridian Payroll System, Account Management, Accounts Receivable, Accounts Payable, Account Reconciliation, Accounting, Federal Government, Banking
Education
St. Mary's University 2003 — 2007
Bachelor of Business Administration (BBA), Accounting and Finance
Palo Alto College 1993 — 1996
Associate of Science (A.S.), Business Administration and Management, General, 3.8
McKesson Health Solutions June 2014 - Present
Accenture August 2007 - January 2014
West Corporation October 2000 - June 2007
Skills
Performance Management, PeopleSoft, Personnel Management, Employee Benefits, Benefits Administration, Onboarding, Workforce Planning, SAP HR, Organizational..., Payroll, Compensation, ADP Payroll, Workday, Performance Appraisal, Job Evaluation, Employee Relations, Talent Management, HRIS, HR Consulting, Talent Acquisition, Succession Planning, Employee Engagement, Human Resources, Deferred Compensation, Organizational Design, HR Policies, SAP, Microsoft Office, MS Excel Pivot Tables, Exceptional People..., Customer Service, Employee Training, Training, Leadership Trainer, Payroll Services, Multi-state Payroll..., Ceridian Payroll System, Account Management, Accounts Receivable, Accounts Payable, Account Reconciliation, Accounting, Federal Government, Banking
Education
St. Mary's University 2003 — 2007
Bachelor of Business Administration (BBA), Accounting and Finance
Palo Alto College 1993 — 1996
Associate of Science (A.S.), Business Administration and Management, General, 3.8
Sara Ruscetta Sara Ruscetta's West Corporation Experience May 2008 - February 2010
Job Customer Service Representative Specialist
Industry Telecommunications
Experience
Chili's July 2012 - July 2013
West Corporation May 2008 - February 2010
Anheuser Busch Worldwide Call Center July 2005 - October 2007
Marriott Hotels September 2004 - July 2005
Randy's Restaurant September 2003 - April 2004
SeaWorld April 2003 - April 2004
SeaWorld July 1998 - May 2001
PETCO Animal Supplies, Inc. January 2000 - April 2000
Mike Marrocco Productions, Inc. September 1998 - April 2000
Say Cheese Photography, Inc. September 1996 - April 2000
Skills
Customer Service, Customer Relations, Animal Care, Animal Training, Telephone Skills, Dog Walking, Microsoft Office, Microsoft Word, Microsoft Excel, Telephone Reception, Receptionist Duties, Question Answering, Telemarketing, Cash Handling, Restaurants, Hotel Booking, Talent Booking, Guest Booking, Tour Booking, Hostess, Reading Comprehension, Typing
Education
Palm Beach Community College 2004 — 2005
Photography
Santa Fe Community College 2001 — 2002
Exotic Animal Training and Animal Care
Haines City High School 2000 — 2001
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Toll Gate High School 1998 — 2000
College/University Preparatory and Advanced High School/Secondary Diploma Program
Chili's July 2012 - July 2013
West Corporation May 2008 - February 2010
Anheuser Busch Worldwide Call Center July 2005 - October 2007
Marriott Hotels September 2004 - July 2005
Randy's Restaurant September 2003 - April 2004
SeaWorld April 2003 - April 2004
SeaWorld July 1998 - May 2001
PETCO Animal Supplies, Inc. January 2000 - April 2000
Mike Marrocco Productions, Inc. September 1998 - April 2000
Say Cheese Photography, Inc. September 1996 - April 2000
Skills
Customer Service, Customer Relations, Animal Care, Animal Training, Telephone Skills, Dog Walking, Microsoft Office, Microsoft Word, Microsoft Excel, Telephone Reception, Receptionist Duties, Question Answering, Telemarketing, Cash Handling, Restaurants, Hotel Booking, Talent Booking, Guest Booking, Tour Booking, Hostess, Reading Comprehension, Typing
Education
Palm Beach Community College 2004 — 2005
Photography
Santa Fe Community College 2001 — 2002
Exotic Animal Training and Animal Care
Haines City High School 2000 — 2001
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Toll Gate High School 1998 — 2000
College/University Preparatory and Advanced High School/Secondary Diploma Program
Ashley McMillan's West Corporation Experience January 2013 - July 2013
Job Sr. Corp Recruiter at Xerox
Industry Staffing and Recruiting
Experience
Xerox May 2015 - Present
Face It! - Makeup Consulting by Ashley Mac January 2011 - Present
Caliber Home Loans July 2014 - February 2015
Hertz September 2013 - July 2014
West Corporation January 2013 - July 2013
HLP Solutions December 2011 - December 2012
ATI Enterprises 2008 - 2009
Foundation Medical Staffing May 2007 - May 2008
Skills
Hiring, Executive Search, Call Center, Customer Service, Documentation, Negotiation, Full-cycle Recruiting, Talent Management, Technical Recruiting, Recruitment/Retention, Talent Acquisition, Applicant Tracking..., Employee Relations, Interviewing, Cold Calling, Screening, Sourcing, Job Fairs, Salary Negotiation, Onboarding, Resume Writing, Internet Recruiting, Coaching, Creative Sourcing, Direct Recruiting, HR Policies, Account Management, Temporary Staffing, Recruiting, Benefits Negotiation, Interviews, Software Documentation, SDLC, Call Centers, Benefits Administration, Business Development, College Recruiting, Contract Recruitment, Employee Benefits, Employee Training, Employer Branding, HRIS, Human Resources, Job Descriptions, New Hire Orientations, Performance Management, Permanent Placement, Personnel Management, Recruitment Advertising, Sales
Education
Oklahoma State University-Oklahoma City
Occupational Leadership
University of Central Oklahoma
In Progress, HR Management, Occupational Leadership
John Marshall High School
Xerox May 2015 - Present
Face It! - Makeup Consulting by Ashley Mac January 2011 - Present
Caliber Home Loans July 2014 - February 2015
Hertz September 2013 - July 2014
West Corporation January 2013 - July 2013
HLP Solutions December 2011 - December 2012
ATI Enterprises 2008 - 2009
Foundation Medical Staffing May 2007 - May 2008
Skills
Hiring, Executive Search, Call Center, Customer Service, Documentation, Negotiation, Full-cycle Recruiting, Talent Management, Technical Recruiting, Recruitment/Retention, Talent Acquisition, Applicant Tracking..., Employee Relations, Interviewing, Cold Calling, Screening, Sourcing, Job Fairs, Salary Negotiation, Onboarding, Resume Writing, Internet Recruiting, Coaching, Creative Sourcing, Direct Recruiting, HR Policies, Account Management, Temporary Staffing, Recruiting, Benefits Negotiation, Interviews, Software Documentation, SDLC, Call Centers, Benefits Administration, Business Development, College Recruiting, Contract Recruitment, Employee Benefits, Employee Training, Employer Branding, HRIS, Human Resources, Job Descriptions, New Hire Orientations, Performance Management, Permanent Placement, Personnel Management, Recruitment Advertising, Sales
Education
Oklahoma State University-Oklahoma City
Occupational Leadership
University of Central Oklahoma
In Progress, HR Management, Occupational Leadership
John Marshall High School
Jaimie Ohlmann's West Corporation Experience September 2006 - October 2012
Job Director Of Sales at Workers Compensation For Less, ProTeleSales and Capital Bankcard
Industry Telecommunications
Experience
Primerica July 2015 - Present
Capital Bankcard October 2014 - May 2015
ProTeleSales October 2012 - May 2015
Workers Compensation For Less October 2012 - May 2015
West Corporation September 2006 - October 2012
Skills
Call Center, Management, Training, Leadership, Coaching, Sales Management, Telemarketing, Sales, Customer Satisfaction, Account Management, Sales Operations, Strategy, B2B, Salesforce.com, Cold Calling, Solution Selling, Customer Service, Selling, Team Leadership, Customer Retention, Team Building, Direct Sales, Team Management, Telecommunications, New Business Development, CRM, Sales Process, Customer Experience, Time Management, Lead Generation, Outsourcing, Key Account Management, Business Development, Negotiation, Strategic Partnerships, Sales Presentations, Operations Management, Call Centers, Strategic Planning, Marketing Strategy, Cross-functional Team..., Marketing, Contract Negotiation, Process Improvement, Vendor Management, Forecasting, Business Strategy, Start-ups, Program Management, Competitive Analysis
Education
Merrill Senior High 2000 — 2004
General
Oklahoma State University
Property & Casuality, Workers Comp Insurance
Primerica July 2015 - Present
Capital Bankcard October 2014 - May 2015
ProTeleSales October 2012 - May 2015
Workers Compensation For Less October 2012 - May 2015
West Corporation September 2006 - October 2012
Skills
Call Center, Management, Training, Leadership, Coaching, Sales Management, Telemarketing, Sales, Customer Satisfaction, Account Management, Sales Operations, Strategy, B2B, Salesforce.com, Cold Calling, Solution Selling, Customer Service, Selling, Team Leadership, Customer Retention, Team Building, Direct Sales, Team Management, Telecommunications, New Business Development, CRM, Sales Process, Customer Experience, Time Management, Lead Generation, Outsourcing, Key Account Management, Business Development, Negotiation, Strategic Partnerships, Sales Presentations, Operations Management, Call Centers, Strategic Planning, Marketing Strategy, Cross-functional Team..., Marketing, Contract Negotiation, Process Improvement, Vendor Management, Forecasting, Business Strategy, Start-ups, Program Management, Competitive Analysis
Education
Merrill Senior High 2000 — 2004
General
Oklahoma State University
Property & Casuality, Workers Comp Insurance
Shawn Collier's West Corporation Experience October 2011 - December 2011
Job Tier 2 Tech Support
Industry Information Technology and Services
Experience
BCforward August 2014 - Present
V.I.P. Staffing October 2013 - February 2014
Conduit Global April 2013 - October 2013
VMC June 2012 - February 2013
West Corporation October 2011 - December 2011
Volt July 2011 - October 2011
Skills
Networking, Technical Support, Windows 7, Microsoft Exchange, Troubleshooting, Windows XP, Quality Assurance, Servers, DNS, Salesforce.com, Help Desk Support, Call Centers, Computer Hardware, VMware, Information Technology, Software Documentation, TCP/IP, VPN, Operating Systems, Blackberry Enterprise...
Education
Penn Foster 2009 — 2010
BCforward August 2014 - Present
V.I.P. Staffing October 2013 - February 2014
Conduit Global April 2013 - October 2013
VMC June 2012 - February 2013
West Corporation October 2011 - December 2011
Volt July 2011 - October 2011
Skills
Networking, Technical Support, Windows 7, Microsoft Exchange, Troubleshooting, Windows XP, Quality Assurance, Servers, DNS, Salesforce.com, Help Desk Support, Call Centers, Computer Hardware, VMware, Information Technology, Software Documentation, TCP/IP, VPN, Operating Systems, Blackberry Enterprise...
Education
Penn Foster 2009 — 2010
Peter Norville's West Corporation Experience 2000 - 2002
Job Director Sales Benaissance
Industry Consumer Services
Experience
Benaissance March 2013 - Present
D'Kei Inc. 2002 - Present
West Corporation 2000 - 2002
First Data Corporation 1988 - 2000
Chase/First USA Bank 1995 - 1997
Skills
Strategic Leadership, Prospecting, New Business Development, Contract Negotiations, Business Management, Qualifying Prospects, Contract Negotiation, Channel, Management, Account Management, Product Management, Sales Management, Customer Service, Business Development, Selling, Sales, Team Building, Cross-functional Team..., Start-ups, Executive Management, Small Business, Entrepreneurship, Strategy, E-commerce, Sales Process, P&L Management, B2B
Education
Wheaton College 1983 — 1985
Business
Oral Roberts University 1985 — 1987
B of A, Theology, Business
Benaissance March 2013 - Present
D'Kei Inc. 2002 - Present
West Corporation 2000 - 2002
First Data Corporation 1988 - 2000
Chase/First USA Bank 1995 - 1997
Skills
Strategic Leadership, Prospecting, New Business Development, Contract Negotiations, Business Management, Qualifying Prospects, Contract Negotiation, Channel, Management, Account Management, Product Management, Sales Management, Customer Service, Business Development, Selling, Sales, Team Building, Cross-functional Team..., Start-ups, Executive Management, Small Business, Entrepreneurship, Strategy, E-commerce, Sales Process, P&L Management, B2B
Education
Wheaton College 1983 — 1985
Business
Oral Roberts University 1985 — 1987
B of A, Theology, Business
Jasmine Tobie, MA-ODYN Jasmine Tobie, MA-ODYN's West Corporation Experience September 2009 - October 2010
Job Organizational Development/Training and Development/Operations MGMT
Industry Human Resources
Experience
Hertz February 2015 - Present
Platt College January 2015 - August 2015
Tulsa Technology Center April 2014 - January 2015
Sonic Drive-In May 2014 - November 2014
Tulsa Job Corps October 2011 - January 2014
West Corporation September 2009 - October 2010
Walt Disney World January 2007 - May 2007
Skills
Food Service, Public Speaking, Event Planning, Customer Service, Leadership, Microsoft Office, Training, PowerPoint, Hospitality, Microsoft Word, Microsoft Excel, Restaurants, Food & Beverage, Menu Development, Restaurant Management, Employee Training, Catering
Education
University of Oklahoma 2011 — 2014
Master of Science (M.S.), Organizational Dynamics- Human Resources Management
Oklahoma State University 2003 — 2008
Bachelor of Science (BS), Hotel/Motel Administration/Management
Hertz February 2015 - Present
Platt College January 2015 - August 2015
Tulsa Technology Center April 2014 - January 2015
Sonic Drive-In May 2014 - November 2014
Tulsa Job Corps October 2011 - January 2014
West Corporation September 2009 - October 2010
Walt Disney World January 2007 - May 2007
Skills
Food Service, Public Speaking, Event Planning, Customer Service, Leadership, Microsoft Office, Training, PowerPoint, Hospitality, Microsoft Word, Microsoft Excel, Restaurants, Food & Beverage, Menu Development, Restaurant Management, Employee Training, Catering
Education
University of Oklahoma 2011 — 2014
Master of Science (M.S.), Organizational Dynamics- Human Resources Management
Oklahoma State University 2003 — 2008
Bachelor of Science (BS), Hotel/Motel Administration/Management
Sarah E. Puskas Sarah E. Puskas's West Corporation Experience 2009 - 2010
Job Marketing Analyst
Industry Packaging and Containers
Experience
ASK Process, Inc. May 2011 - November 2011
GE Transportation Systems September 2010 - May 2011
Telatron Marketing Group, Inc. May 2010 - December 2010
West Corporation 2009 - 2010
Arthur Treacher's Restaurant August 2005 - August 2006
Skills
ERP, Process Improvement, Sales, Microsoft Office, Leadership, Strategic Planning, Management, Marketing Strategy, Continuous Improvement, Cognos
Education
Pennsylvania State University-Erie Campus 2007 — 2011
B.S. Marketing, & B.S. Management (Operations Option)
ASK Process, Inc. May 2011 - November 2011
GE Transportation Systems September 2010 - May 2011
Telatron Marketing Group, Inc. May 2010 - December 2010
West Corporation 2009 - 2010
Arthur Treacher's Restaurant August 2005 - August 2006
Skills
ERP, Process Improvement, Sales, Microsoft Office, Leadership, Strategic Planning, Management, Marketing Strategy, Continuous Improvement, Cognos
Education
Pennsylvania State University-Erie Campus 2007 — 2011
B.S. Marketing, & B.S. Management (Operations Option)
Eduardo Trevino-Garza's West Corporation Experience April 2009 - December 2013
Job Medtronic, Diabetes Therapy Consultant. Changing patients lives one at a time.
Industry Medical Devices
Experience
Medtronic Mini Med January 2014 - Present
Nite Lite Apparel May 2013 - Present
West Corporation April 2009 - December 2013
WBS/ Medco Pharmaceutical Program November 2007 - October 2010
Skills
Bilingual, Coaching, Team Leadership, Sense Of Urgency, Building High..., Call Center, Sales, Sales Operations, Team Building, Employee Relations, Training, Customer Retention, Direct Sales, Leadership, Program Management, Customer Service, Cold Calling, Customer Satisfaction, Customer Experience, Sales Management, Employee Training, Time Management, Operations Management, Teamwork, Leadership Development, Microsoft Office, Telemarketing, College Recruiting, Management, Microsoft Excel, Sales Process, Salesforce.com, Call Centers, CRM, B2B, Retail, Selling, Business Development, Solution Selling, Telecommunications
Education
University of Texas at 2010 — 2013
Bachelor's degree, Business Management
Northwest Vista College
Associate Degree, Business Arts
Medtronic Mini Med January 2014 - Present
Nite Lite Apparel May 2013 - Present
West Corporation April 2009 - December 2013
WBS/ Medco Pharmaceutical Program November 2007 - October 2010
Skills
Bilingual, Coaching, Team Leadership, Sense Of Urgency, Building High..., Call Center, Sales, Sales Operations, Team Building, Employee Relations, Training, Customer Retention, Direct Sales, Leadership, Program Management, Customer Service, Cold Calling, Customer Satisfaction, Customer Experience, Sales Management, Employee Training, Time Management, Operations Management, Teamwork, Leadership Development, Microsoft Office, Telemarketing, College Recruiting, Management, Microsoft Excel, Sales Process, Salesforce.com, Call Centers, CRM, B2B, Retail, Selling, Business Development, Solution Selling, Telecommunications
Education
University of Texas at 2010 — 2013
Bachelor's degree, Business Management
Northwest Vista College
Associate Degree, Business Arts
Carina Escandon Carina Escandon's West Corporation Experience September 2007 - December 2007
Job Direct Care Staff at St. Peter St. Joseph's Children's Home
Industry Individual & Family Services
Experience
St. Peter - St. Joseph Children's Home February 2008 - Present
West Corporation September 2007 - December 2007
Our Lady of the Lake University August 2004 - May 2007
Skills
Non-profits, Training, Psychology, Teaching, Job Analysis, Microsoft Office, SPSS, PowerPoint, Outlook, Analysis, Customer Service, Research, Microsoft Word, Public Speaking, Resume Writing
Education
St. Mary's University 2008 — 2010
Masters of Arts, Industrial / Organizational Psychology
Our Lady of the Lake University 2003 — 2007
Bachelor of Arts, Psychology
St. Peter - St. Joseph Children's Home February 2008 - Present
West Corporation September 2007 - December 2007
Our Lady of the Lake University August 2004 - May 2007
Skills
Non-profits, Training, Psychology, Teaching, Job Analysis, Microsoft Office, SPSS, PowerPoint, Outlook, Analysis, Customer Service, Research, Microsoft Word, Public Speaking, Resume Writing
Education
St. Mary's University 2008 — 2010
Masters of Arts, Industrial / Organizational Psychology
Our Lady of the Lake University 2003 — 2007
Bachelor of Arts, Psychology
Matthew Yost's West Corporation Experience 2014 - Present
Job
Industry Hospital & Health Care
Experience
West Corporation 2014 - Present
Skills
Mergers & Acquisitions, Acquisitions, Mergers, Investment Banking, Integration, Corporate Development, Leadership, Strategy, Supply Chain Management, Consumer Products, Competitive Analysis, Due Diligence, Acquisition Integration, P&L Management, Private Equity, Financial Modeling, Business Strategy, Analytics, Financial Analysis, Business Planning, Forecasting, Restructuring
Education
Northwestern University - Kellogg School of Management 1994 — 1996
Master of Business Administration (MBA)
University of Pennsylvania 1987 — 1991
Bachelor of Arts (B.A.)
West Corporation 2014 - Present
Skills
Mergers & Acquisitions, Acquisitions, Mergers, Investment Banking, Integration, Corporate Development, Leadership, Strategy, Supply Chain Management, Consumer Products, Competitive Analysis, Due Diligence, Acquisition Integration, P&L Management, Private Equity, Financial Modeling, Business Strategy, Analytics, Financial Analysis, Business Planning, Forecasting, Restructuring
Education
Northwestern University - Kellogg School of Management 1994 — 1996
Master of Business Administration (MBA)
University of Pennsylvania 1987 — 1991
Bachelor of Arts (B.A.)
Chakravarthy Terlapu's West Corporation Experience January 2002 - December 2005
Job Sr. Prototype Solutions Developer at Blue Cross Blue Shield / Health Care Service Corporation (HCSC)
Industry Information Technology and Services
Experience
Blue Cross Blue Shield / Health Care Service Corporation (HCSC) August 2012 - Present
Deloitte February 2009 - August 2012
Fidelity Investments July 2007 - December 2008
Motricity February 2007 - June 2007
Blue Cross Blue Shield North Carolina January 2006 - February 2007
West Corporation January 2002 - December 2005
Qwest May 2001 - December 2001
Qwest May 2000 - August 2000
Skills
Data Warehousing, Business Intelligence, SDLC, Agile Methodologies, Requirements Analysis, Data Modeling, Database Design, Master Data Management, Metadata Management, Data Integration, Data Quality, Data Architecture, Data Analysis, Performance Tuning, SQL, PL/SQL, ETL, SOA, Unix, Business Objects, Business Objects Data..., Informatica, Embedded SQL, Perl, Shell Scripting, Project Portfolio..., PMP, DB2, Oracle, Testing, Teradata, SAS, Enterprise Architecture
Education
University of Nebraska-Lincoln 1999 — 2001
M.S., Computer Science & Engineering
Osmania University 1995 — 1999
B.Tech., Computer Science & Engineering
Blue Cross Blue Shield / Health Care Service Corporation (HCSC) August 2012 - Present
Deloitte February 2009 - August 2012
Fidelity Investments July 2007 - December 2008
Motricity February 2007 - June 2007
Blue Cross Blue Shield North Carolina January 2006 - February 2007
West Corporation January 2002 - December 2005
Qwest May 2001 - December 2001
Qwest May 2000 - August 2000
Skills
Data Warehousing, Business Intelligence, SDLC, Agile Methodologies, Requirements Analysis, Data Modeling, Database Design, Master Data Management, Metadata Management, Data Integration, Data Quality, Data Architecture, Data Analysis, Performance Tuning, SQL, PL/SQL, ETL, SOA, Unix, Business Objects, Business Objects Data..., Informatica, Embedded SQL, Perl, Shell Scripting, Project Portfolio..., PMP, DB2, Oracle, Testing, Teradata, SAS, Enterprise Architecture
Education
University of Nebraska-Lincoln 1999 — 2001
M.S., Computer Science & Engineering
Osmania University 1995 — 1999
B.Tech., Computer Science & Engineering
Chris Byars's West Corporation Experience May 2003 - June 2005
Job IT Manager at Sensorimotor Psychotherapy Institute
Industry Information Services
Experience
Sensorimotor Psychotherapy Institute August 2015 - Present
Cricket Wireless August 2008 - March 2015
Cricket Wireless May 2007 - August 2008
Engineering Environmental Management, Inc. June 2005 - April 2007
West Corporation May 2003 - June 2005
GBSM Interactive September 2002 - November 2002
United States Army and Army Reserve September 1992 - September 2002
Oklahoma State University Studio March 2002 - May 2002
Covington Aircraft September 1998 - September 2000
Skills
Web Design, Dreamweaver, Program Management, CSS, Cross-functional Team..., Multimedia, Flash, Telecommunications, Illustrator, Graphic Design, Customer Retention, ActionScript, InDesign, Mobile Devices, Adobe Acrobat, Project Management, Email Marketing, Layout, Illustration, Adobe Creative Suite, Technical Writing, Technical Illustration, Knowledge Management, Training & Development, User Acceptance Testing, Mobile Device Management, Customer Service Systems, Software Documentation, E-Learning, Video Editing, Process Improvement, Photography, Training Management, Customer Service..., Web Content Management, Adobe CQ, Content Management, Learning Management..., Corporate Communications, Team Mentoring, Sound Design, Sound Editing, Inventory Management, Inventory Control, Inventory Analysis, Physical Inventory, SharePoint, Training
Education
Oklahoma State University 2001 — 2003
A.A.S.., Multimedia Technology
Okmulgee High School 1989 — 1992
H.S. Diploma
Sensorimotor Psychotherapy Institute August 2015 - Present
Cricket Wireless August 2008 - March 2015
Cricket Wireless May 2007 - August 2008
Engineering Environmental Management, Inc. June 2005 - April 2007
West Corporation May 2003 - June 2005
GBSM Interactive September 2002 - November 2002
United States Army and Army Reserve September 1992 - September 2002
Oklahoma State University Studio March 2002 - May 2002
Covington Aircraft September 1998 - September 2000
Skills
Web Design, Dreamweaver, Program Management, CSS, Cross-functional Team..., Multimedia, Flash, Telecommunications, Illustrator, Graphic Design, Customer Retention, ActionScript, InDesign, Mobile Devices, Adobe Acrobat, Project Management, Email Marketing, Layout, Illustration, Adobe Creative Suite, Technical Writing, Technical Illustration, Knowledge Management, Training & Development, User Acceptance Testing, Mobile Device Management, Customer Service Systems, Software Documentation, E-Learning, Video Editing, Process Improvement, Photography, Training Management, Customer Service..., Web Content Management, Adobe CQ, Content Management, Learning Management..., Corporate Communications, Team Mentoring, Sound Design, Sound Editing, Inventory Management, Inventory Control, Inventory Analysis, Physical Inventory, SharePoint, Training
Education
Oklahoma State University 2001 — 2003
A.A.S.., Multimedia Technology
Okmulgee High School 1989 — 1992
H.S. Diploma
Julie Weishahn's West Corporation Experience 1993 - 2007
Job Experienced in Client Account Management
Industry Telecommunications
Experience
West Interactive 1994 - 2007
West Corporation 1993 - 2007
Education
Northwest Missouri State University 1988 — 1992
West Interactive 1994 - 2007
West Corporation 1993 - 2007
Education
Northwest Missouri State University 1988 — 1992
Andrew Culver's West Corporation Experience October 2007 - March 2010
Job Leader in team building to get the job done.
Industry Nonprofit Organization Management
Experience
US Bank November 2010 - Present
NW Web Ministry June 1997 - Present
ChangePoint Fellowship May 2012 - August 2014
The River Church July 2008 - June 2012
West Corporation October 2007 - March 2010
Wells Fargo October 2002 - August 2007
Taco Bueno January 2001 - January 2002
McDonald's Corporation January 1999 - January 2002
YWCA January 1997 - January 1998
Skills
Health Insurance, Term Life Insurance, Web Services, Pastoral Care, Pastoral, Team Leadership, Software Documentation, Customer Service, Microsoft Excel, Management, Program Management, Research, Teaching, Leadership, Policy, Leadership Development, Nonprofits, Fundraising, Team Building, Public Speaking, Training
Education
Northwest University 1993 — 1997
BA, Church Ministry
US Bank November 2010 - Present
NW Web Ministry June 1997 - Present
ChangePoint Fellowship May 2012 - August 2014
The River Church July 2008 - June 2012
West Corporation October 2007 - March 2010
Wells Fargo October 2002 - August 2007
Taco Bueno January 2001 - January 2002
McDonald's Corporation January 1999 - January 2002
YWCA January 1997 - January 1998
Skills
Health Insurance, Term Life Insurance, Web Services, Pastoral Care, Pastoral, Team Leadership, Software Documentation, Customer Service, Microsoft Excel, Management, Program Management, Research, Teaching, Leadership, Policy, Leadership Development, Nonprofits, Fundraising, Team Building, Public Speaking, Training
Education
Northwest University 1993 — 1997
BA, Church Ministry
Robert Herrington's West Corporation Experience January 1988 - November 2008
Job AGENT at AFLAC
Industry Telecommunications
Experience
AFLAC October 2013 - Present
New Horizons CLC of Omaha June 2010 - Present
Private Consultant January 2009 - Present
West Corporation January 1988 - November 2008
Skills
Outsourcing, Team Management, Business Development, CRM, Call Centers, Lead Generation, Project Management, New Business Development, Account Management, Online Marketing, BPO, Process Improvement, Call Center, Leadership, Strategy, Start-ups, Customer Experience, Solution Selling, Vendor Management, Telecommunications
Education
Oakwood College
AFLAC October 2013 - Present
New Horizons CLC of Omaha June 2010 - Present
Private Consultant January 2009 - Present
West Corporation January 1988 - November 2008
Skills
Outsourcing, Team Management, Business Development, CRM, Call Centers, Lead Generation, Project Management, New Business Development, Account Management, Online Marketing, BPO, Process Improvement, Call Center, Leadership, Strategy, Start-ups, Customer Experience, Solution Selling, Vendor Management, Telecommunications
Education
Oakwood College
Rudy Lopez (r.lopez210@yahoo.com)'s West Corporation Experience May 1992 - January 2000
Job HR Manager at West Corporation
Industry Telecommunications
Experience
Halliburton January 2000 - Present
West Corporation May 1992 - January 2000
Education
Ohio University 1987 — 1991
Halliburton January 2000 - Present
West Corporation May 1992 - January 2000
Education
Ohio University 1987 — 1991
Gornie Williams's West Corporation Experience 2004 - 2006
Job Speaker, Trainer and Coach at GornieWilliams.com
Industry Education Management
Experience
GornieWilliams.com 2013 - Present
Tulsa Community College 2006 - Present
West Corporation 2004 - 2006
Bank of Oklahoma 2003 - 2004
Williams Communications 2000 - 2002
South Piedmont Community College 1994 - 2000
U.S. Army 1986 - 1990
Skills
Program Development, Leadership Development, Curriculum Design, Higher Education, Quality Assurance, Staff Development, Student Affairs, Curriculum Development, University Teaching, Training, Team Building, E-Learning, Community Outreach, Instructional Design, Adult Education, Teaching, Distance Learning, Public Speaking, Program Management, Nonprofits, Educational Leadership, College Teaching, Process Improvement, Technical Writing, Organizational..., Customer Service, Strategic Planning, Leadership, Fundraising, Microsoft Office
Education
Nova Southeastern University 1999 — 2003
M.S., Computing Technology in Education
University of North Carolina at Pembroke 1990 — 1994
B.S., Computer Science
GornieWilliams.com 2013 - Present
Tulsa Community College 2006 - Present
West Corporation 2004 - 2006
Bank of Oklahoma 2003 - 2004
Williams Communications 2000 - 2002
South Piedmont Community College 1994 - 2000
U.S. Army 1986 - 1990
Skills
Program Development, Leadership Development, Curriculum Design, Higher Education, Quality Assurance, Staff Development, Student Affairs, Curriculum Development, University Teaching, Training, Team Building, E-Learning, Community Outreach, Instructional Design, Adult Education, Teaching, Distance Learning, Public Speaking, Program Management, Nonprofits, Educational Leadership, College Teaching, Process Improvement, Technical Writing, Organizational..., Customer Service, Strategic Planning, Leadership, Fundraising, Microsoft Office
Education
Nova Southeastern University 1999 — 2003
M.S., Computing Technology in Education
University of North Carolina at Pembroke 1990 — 1994
B.S., Computer Science
Patrick Hoffman's West Corporation Experience December 2013 - April 2014
Job ENFJ personality type. People oriented, edifying, leader, motivating, talented, and facilitator focused on your goals
Industry Religious Institutions
Experience
Verizon August 2014 - Present
Destiny Church International, Inc May 2011 - Present
West Corporation December 2013 - April 2014
United States Postal Service October 2013 - October 2013
SiteMaster, Inc. February 2013 - April 2013
US Cellular August 2005 - October 2012
The Scooter Store 2002 - 2003
Skills
Leadership, Team Building, Public Speaking, Customer Service, Management, Customer Satisfaction, Team Leadership, Nonprofits, Customer Retention, Cellular Communications, Telecommunications, Wireless, CDMA, Smartphones, Mobile Devices, Blackberry, Troubleshooting, Mobile Technology, Customer Experience, WiFi, 3G, Customer Engagement, Team Management, Customer Insight, Facilitation, Motivational Speaking, Biblical Studies, Christian Leadership, Spiritual Leadership, Teamwork, Music, Acting, Trade Shows, GSM, Bible teaching, Exceptional People..., Christian Theology, Voice Over, Art, Inspiring People, Spiritual Direction, Christian Ministry, Spiritual Counselor, Exceeding Expectations, Voice Acting, Voiceovers, Call Center, Sketch Comedy, Hosting Events, Sales
Education
Northwestern State University 1996 — 1998
New Braunfels 1993 — 1996
Music
New Braunfels 1993 — 1996
Music
Verizon August 2014 - Present
Destiny Church International, Inc May 2011 - Present
West Corporation December 2013 - April 2014
United States Postal Service October 2013 - October 2013
SiteMaster, Inc. February 2013 - April 2013
US Cellular August 2005 - October 2012
The Scooter Store 2002 - 2003
Skills
Leadership, Team Building, Public Speaking, Customer Service, Management, Customer Satisfaction, Team Leadership, Nonprofits, Customer Retention, Cellular Communications, Telecommunications, Wireless, CDMA, Smartphones, Mobile Devices, Blackberry, Troubleshooting, Mobile Technology, Customer Experience, WiFi, 3G, Customer Engagement, Team Management, Customer Insight, Facilitation, Motivational Speaking, Biblical Studies, Christian Leadership, Spiritual Leadership, Teamwork, Music, Acting, Trade Shows, GSM, Bible teaching, Exceptional People..., Christian Theology, Voice Over, Art, Inspiring People, Spiritual Direction, Christian Ministry, Spiritual Counselor, Exceeding Expectations, Voice Acting, Voiceovers, Call Center, Sketch Comedy, Hosting Events, Sales
Education
Northwestern State University 1996 — 1998
New Braunfels 1993 — 1996
Music
New Braunfels 1993 — 1996
Music
Andrea Greco's West Corporation Experience December 2014 - Present
Job Director, Client Engagement at West Corporation
Industry Telecommunications
Experience
West Corporation December 2014 - Present
West Corporation January 2014 - December 2014
West Corporation November 2009 - January 2014
West Corporation July 2007 - November 2009
West Corporation April 2005 - July 2007
Central States Indemnity Co. of Omaha February 2001 - April 2005
United States Army January 1997 - February 2001
Skills
Management, Client Services, Telephony, Vendor Management, Avaya, CTI, Data Center, CRM, SIP, Time Management, Mobile Devices, Integration, ACD, Troubleshooting, Program Management, Project Management, Salesforce.com, Cloud Computing, Cisco Technologies, Outsourcing, IVR, Telecommunications, Workforce Management, Account Management, Customer Experience, SharePoint, Speech Recognition, Call Center, Process Improvement, Business Analysis, Solution Selling, Change Management, Call Centers
Education
Park University
Management/Finance
Radford University
Warren County High School
High School Diploma
West Corporation December 2014 - Present
West Corporation January 2014 - December 2014
West Corporation November 2009 - January 2014
West Corporation July 2007 - November 2009
West Corporation April 2005 - July 2007
Central States Indemnity Co. of Omaha February 2001 - April 2005
United States Army January 1997 - February 2001
Skills
Management, Client Services, Telephony, Vendor Management, Avaya, CTI, Data Center, CRM, SIP, Time Management, Mobile Devices, Integration, ACD, Troubleshooting, Program Management, Project Management, Salesforce.com, Cloud Computing, Cisco Technologies, Outsourcing, IVR, Telecommunications, Workforce Management, Account Management, Customer Experience, SharePoint, Speech Recognition, Call Center, Process Improvement, Business Analysis, Solution Selling, Change Management, Call Centers
Education
Park University
Management/Finance
Radford University
Warren County High School
High School Diploma
Shruti Palasamudram Ramesh's West Corporation Experience October 2014 - Present
Job Director Analytic Insight at West Corporation
Industry Information Technology and Services
Experience
West Corporation October 2014 - Present
West Corporation April 2013 - October 2014
West Corporation November 2011 - March 2013
West Corporation February 2008 - October 2011
Oklahoma State University August 2006 - December 2007
Falcom USA May 2007 - August 2007
IBM Global Services January 2004 - August 2006
Skills
Data Mining, Predictive Analytics, Data Analysis, Business Intelligence, Management, SAS, SQL, Data Warehousing, Databases, Microsoft SQL Server, Requirements Analysis, CRM, SDLC, Testing, Database Design
Education
Oklahoma State University 2006 — 2007
Masters, Management Information Systems
Vishweshwaraiah Technological University 1999 — 2003
BE, Telecommunication
Vasavi Educational Trust
West Corporation October 2014 - Present
West Corporation April 2013 - October 2014
West Corporation November 2011 - March 2013
West Corporation February 2008 - October 2011
Oklahoma State University August 2006 - December 2007
Falcom USA May 2007 - August 2007
IBM Global Services January 2004 - August 2006
Skills
Data Mining, Predictive Analytics, Data Analysis, Business Intelligence, Management, SAS, SQL, Data Warehousing, Databases, Microsoft SQL Server, Requirements Analysis, CRM, SDLC, Testing, Database Design
Education
Oklahoma State University 2006 — 2007
Masters, Management Information Systems
Vishweshwaraiah Technological University 1999 — 2003
BE, Telecommunication
Vasavi Educational Trust
Leo Pena's West Corporation Experience July 2001 - August 2003
Job Sr. Information Security Consultant at Imperva
Industry Information Technology and Services
Experience
Imperva April 2014 - Present
Bridge360 July 2012 - February 2014
KCI Medical August 2003 - July 2012
West Corporation July 2001 - August 2003
Humana September 1998 - May 2001
Skills
IT Audit, Information Security..., IT Management, Active Directory, HIPAA, Network Security, Cisco Firewall Security, Data Loss Protection, Linux System..., PCI DSS, SOX Compliancy, Windows System..., Digital Forensics, IT Security Assessments, Windows Server, Networking, CISSP, Data Security, Information Security
Education
Our Lady of the Lake University 2003 — 2008
Bachelor of Science (BS), Information Systems
The University of Texas at San Antonio 1993 — 1998
Psychology
Imperva April 2014 - Present
Bridge360 July 2012 - February 2014
KCI Medical August 2003 - July 2012
West Corporation July 2001 - August 2003
Humana September 1998 - May 2001
Skills
IT Audit, Information Security..., IT Management, Active Directory, HIPAA, Network Security, Cisco Firewall Security, Data Loss Protection, Linux System..., PCI DSS, SOX Compliancy, Windows System..., Digital Forensics, IT Security Assessments, Windows Server, Networking, CISSP, Data Security, Information Security
Education
Our Lady of the Lake University 2003 — 2008
Bachelor of Science (BS), Information Systems
The University of Texas at San Antonio 1993 — 1998
Psychology
Celeste Roman's West Corporation Experience July 2001 - September 2008
Job Corporate Compliance at Carenet Healthcare Services
Industry Hospital & Health Care
Experience
Carenet Healthcare Services May 2009 - Present
Visual Net Design October 2008 - April 2009
West Corporation July 2001 - September 2008
Skills
Data Analysis, Qualitative Research, Quality Assurance, Compliance, HIPAA, Healthcare, Coaching, Leadership, Training, Clinical Research, Customer Retention, Analysis, Policy, Quality Management, Performance Management, Customer Experience, Customer Service, Business Development, Process Improvement
Education
Our Lady of the Lake University 1997 — 2001
Bachelor of Science, Electronic Commerce (E-Commerce)
Carenet Healthcare Services May 2009 - Present
Visual Net Design October 2008 - April 2009
West Corporation July 2001 - September 2008
Skills
Data Analysis, Qualitative Research, Quality Assurance, Compliance, HIPAA, Healthcare, Coaching, Leadership, Training, Clinical Research, Customer Retention, Analysis, Policy, Quality Management, Performance Management, Customer Experience, Customer Service, Business Development, Process Improvement
Education
Our Lady of the Lake University 1997 — 2001
Bachelor of Science, Electronic Commerce (E-Commerce)
Jeremy Jacks's West Corporation Experience January 1999 - February 2002
Job Human Intelligence Collector at US Army
Industry Defense & Space
Experience
US Army Crew DispatcherUnion PacificMay 2005 - August 2005
Cox Communications March 2002 - April 2005
West Corporation January 1999 - February 2002
US Army July 1993 - March 1998
Education
Norwich University 1992 — 1993
Computer Engineering
US Army Crew DispatcherUnion PacificMay 2005 - August 2005
Cox Communications March 2002 - April 2005
West Corporation January 1999 - February 2002
US Army July 1993 - March 1998
Education
Norwich University 1992 — 1993
Computer Engineering
Sean P Wise's West Corporation Experience March 2013 - August 2014
Job CEO at Black Cloud Productions
Industry Entertainment
Experience
Black Cloud Motion Pictures September 2009 - Present
West Corporation March 2013 - August 2014
West Corporation January 2011 - June 2013
West Corporation June 2012 - March 2013
West Corporation June 2009 - December 2011
Black Cloud Motion Pictures August 2005 - June 2008
Crossroads Youth and Family Services September 2001 - August 2005
Skills
Video Production, Film Production, Entertainment, Film, Short Films, Social Media, Feature Films, Television, Video, Social Networking, Social Media Marketing, Post Production, Acting, Creative Writing, Editing, Screenwriting, Videography, Event Management, Public Speaking, Directing, Digital Media, Media Production, Marketing Strategy, Singing, Music Videos, Final Draft, Production Managment, Casting, Employee Training, Training Delivery, Facilitation, Teaching, Aviation, FAA, Early Childhood..., Management, Staff Development, Adobe Creative Suite, Script Coverage, Video Editing
Education
Oklahoma City Community College 2005 — 2008
Associate of Arts (AA), Cinematography and Film/Video Production
University of Oklahoma 1997 — 2004
Psychology
University of Oklahoma 1997 — 2002
Psychology
Black Cloud Motion Pictures September 2009 - Present
West Corporation March 2013 - August 2014
West Corporation January 2011 - June 2013
West Corporation June 2012 - March 2013
West Corporation June 2009 - December 2011
Black Cloud Motion Pictures August 2005 - June 2008
Crossroads Youth and Family Services September 2001 - August 2005
Skills
Video Production, Film Production, Entertainment, Film, Short Films, Social Media, Feature Films, Television, Video, Social Networking, Social Media Marketing, Post Production, Acting, Creative Writing, Editing, Screenwriting, Videography, Event Management, Public Speaking, Directing, Digital Media, Media Production, Marketing Strategy, Singing, Music Videos, Final Draft, Production Managment, Casting, Employee Training, Training Delivery, Facilitation, Teaching, Aviation, FAA, Early Childhood..., Management, Staff Development, Adobe Creative Suite, Script Coverage, Video Editing
Education
Oklahoma City Community College 2005 — 2008
Associate of Arts (AA), Cinematography and Film/Video Production
University of Oklahoma 1997 — 2004
Psychology
University of Oklahoma 1997 — 2002
Psychology
Stockstill Jeremy's West Corporation Experience November 2014 - Present
Job Systems Architect at West Corporation
Industry Telecommunications
Experience
West Corporation November 2014 - Present
West Corporation May 2013 - November 2014
West Corporation April 2007 - May 2013
West Corporation May 2001 - April 2007
Skills
Unix, Perl, Linux, IVR, Eclipse, Integration, XML, Software Engineering, SDLC, TCP/IP, SQL, Requirements Analysis, Java, Software Development, Shell Scripting, Agile Methodologies, VoIP protocols SIP, SIP
Education
Northwest Missouri State University 1995 — 2001
BS in Computer Science
West Corporation November 2014 - Present
West Corporation May 2013 - November 2014
West Corporation April 2007 - May 2013
West Corporation May 2001 - April 2007
Skills
Unix, Perl, Linux, IVR, Eclipse, Integration, XML, Software Engineering, SDLC, TCP/IP, SQL, Requirements Analysis, Java, Software Development, Shell Scripting, Agile Methodologies, VoIP protocols SIP, SIP
Education
Northwest Missouri State University 1995 — 2001
BS in Computer Science
Jason Kohnekamp's West Corporation Experience December 2012 - Present
Job Sr Staff Accountant at West Corporation
Industry Accounting
Experience
West Corporation December 2012 - Present
Infogroup July 2006 - June 2012
Infogroup November 2005 - June 2006
innowave incorporated January 2002 - October 2005
Bland & Associates, PC, CPA's December 1998 - November 2001
Godfather's Pizza May 1997 - December 1998
Skills
Auditing, Forecasting, Account Reconciliation, Budgets, Strategic Planning, Analysis, Accounting, Finance, Accounts Payable, Management
Education
Northwestern College 1993 — 1997
Bachelor of Arts, Accounting Major
West Corporation December 2012 - Present
Infogroup July 2006 - June 2012
Infogroup November 2005 - June 2006
innowave incorporated January 2002 - October 2005
Bland & Associates, PC, CPA's December 1998 - November 2001
Godfather's Pizza May 1997 - December 1998
Skills
Auditing, Forecasting, Account Reconciliation, Budgets, Strategic Planning, Analysis, Accounting, Finance, Accounts Payable, Management
Education
Northwestern College 1993 — 1997
Bachelor of Arts, Accounting Major
Kimm Jennings's West Corporation Experience February 2006 - Present
Job Vice President, Enterprise Employee Benefits at West Corporation
Industry Telecommunications
Experience
West Corporation February 2006 - Present
SITEL Corporation April 1998 - January 2006
Skills
Performance Management, Employee Benefits, Benefits Administration, Deferred Compensation, HRIS, Succession Planning, Applicant Tracking..., FMLA, HR Policies, College Recruiting, Onboarding, New Hire Orientations, Employee Relations, PeopleSoft, ADP Payroll
Education
Northwest Missouri State University 1982 — 1986
BS, Management/Data Processing
West Corporation February 2006 - Present
SITEL Corporation April 1998 - January 2006
Skills
Performance Management, Employee Benefits, Benefits Administration, Deferred Compensation, HRIS, Succession Planning, Applicant Tracking..., FMLA, HR Policies, College Recruiting, Onboarding, New Hire Orientations, Employee Relations, PeopleSoft, ADP Payroll
Education
Northwest Missouri State University 1982 — 1986
BS, Management/Data Processing
Mary Hoffman, CCP's West Corporation Experience June 2003 - December 2005
Job Manager Compensation at ConAgra Foods
Industry Food Production
Experience
ConAgra Foods September 2013 - Present
ConAgra Foods September 2010 - September 2013
ConAgra Foods January 2009 - September 2010
ConAgra Foods November 2007 - January 2009
Oriental Trading Company August 2006 - November 2007
Werner Enterprises December 2005 - August 2006
West Corporation June 2003 - December 2005
Skills
PeopleSoft, Job Analysis, Incentive Programs, Salary Review, Pay Structures, Compensation Structures, Sales Compensation, Management, Leadership
Education
Northwest Missouri State University 1999 — 2003
BS, Industrial/Organizational Psychology
Millard South 1995 — 1999
ConAgra Foods September 2013 - Present
ConAgra Foods September 2010 - September 2013
ConAgra Foods January 2009 - September 2010
ConAgra Foods November 2007 - January 2009
Oriental Trading Company August 2006 - November 2007
Werner Enterprises December 2005 - August 2006
West Corporation June 2003 - December 2005
Skills
PeopleSoft, Job Analysis, Incentive Programs, Salary Review, Pay Structures, Compensation Structures, Sales Compensation, Management, Leadership
Education
Northwest Missouri State University 1999 — 2003
BS, Industrial/Organizational Psychology
Millard South 1995 — 1999
Kanthirekha Kasavazala's West Corporation Experience 2001 - 2006
Job Systems Analyst III at Lehigh Hanson
Industry Building Materials
Experience
Lehigh Hanson March 2009 - Present
Parago May 2006 - February 2009
West Corporation 2001 - 2006
Skills
Oracle, Business Intelligence, Databases, SQL, Unix, Requirements Analysis, Integration, Microsoft SQL Server, Database Design, Data Warehousing, SDLC
Education
University of South Carolina-Columbia 2000 — 2001
Masters, Computer Science
Osmania University 1997 — 1999
BE, Electronics & Communications Engineering
Lehigh Hanson March 2009 - Present
Parago May 2006 - February 2009
West Corporation 2001 - 2006
Skills
Oracle, Business Intelligence, Databases, SQL, Unix, Requirements Analysis, Integration, Microsoft SQL Server, Database Design, Data Warehousing, SDLC
Education
University of South Carolina-Columbia 2000 — 2001
Masters, Computer Science
Osmania University 1997 — 1999
BE, Electronics & Communications Engineering
Sujana Kulkarni's West Corporation Experience November 2009 - May 2010
Job .Net Developer
Industry Computer Software
Experience
North Carolina Department of State Treasurer -Retirement Systems Division June 2015 - Present
Robust softech December 2014 - May 2015
Formers Mutual Hail Crop Insurance Company Of Iowa August 2010 - November 2014
West Corporation November 2009 - May 2010
Home Instead Senior Care September 2008 - October 2009
CMC LTD July 2003 - June 2007
Skills
Agile Methodologies, Requirements Analysis, Software Development, SQL, Web Services, C#, XML, Software Project..., ASP.NET, Business Analysis, PL/SQL, JavaScript, C, Scrum, Testing, iBatis, Spring.net, JQuery, MVP, Assembly language..., Oracle SQL Developer
Education
Osmania University 1998 — 2001
Bachelor of Engineering (B.E.), Electronics and Communications Engineering
North Carolina Department of State Treasurer -Retirement Systems Division June 2015 - Present
Robust softech December 2014 - May 2015
Formers Mutual Hail Crop Insurance Company Of Iowa August 2010 - November 2014
West Corporation November 2009 - May 2010
Home Instead Senior Care September 2008 - October 2009
CMC LTD July 2003 - June 2007
Skills
Agile Methodologies, Requirements Analysis, Software Development, SQL, Web Services, C#, XML, Software Project..., ASP.NET, Business Analysis, PL/SQL, JavaScript, C, Scrum, Testing, iBatis, Spring.net, JQuery, MVP, Assembly language..., Oracle SQL Developer
Education
Osmania University 1998 — 2001
Bachelor of Engineering (B.E.), Electronics and Communications Engineering
Nazim Abdul Rahim's West Corporation Experience August 2009 - November 2011
Job Quality Assurance/Data Coordinator at Oklahoma State Department of Health
Industry Government Administration
Experience
Oklahoma State Department of Health November 2011 - Present
West Corporation August 2009 - November 2011
CHI-X Global Technologies January 2003 - April 2009
Cicada Corporation 2003 - 2008
Skills
Quality Assurance, Microsoft Excel, Databases, Microsoft Office, Access, Visio, User Acceptance Testing, Data Analysis, Testing, PowerPoint, Business Process..., Customer Experience, Customer Service, Business Analysis, Change Management, Sales, Team Leadership, Analysis, Process Improvement
Education
Oklahoma City University 1998 — 1999
MBA, Management Information System
Oklahoma City University 1996 — 1997
Bachelor of Science, Marketing
Oklahoma State Department of Health November 2011 - Present
West Corporation August 2009 - November 2011
CHI-X Global Technologies January 2003 - April 2009
Cicada Corporation 2003 - 2008
Skills
Quality Assurance, Microsoft Excel, Databases, Microsoft Office, Access, Visio, User Acceptance Testing, Data Analysis, Testing, PowerPoint, Business Process..., Customer Experience, Customer Service, Business Analysis, Change Management, Sales, Team Leadership, Analysis, Process Improvement
Education
Oklahoma City University 1998 — 1999
MBA, Management Information System
Oklahoma City University 1996 — 1997
Bachelor of Science, Marketing
John Krischel's West Corporation Experience March 2003 - December 2003
Job Systems Analyst at C2 Technologies
Industry Information Technology and Services
Experience
C2 Technologies October 2009 - Present
C² Technologies, Inc May 2009 - Present
iThryv LLC October 2008 - May 2009
iThryv LLC October 2008 - March 2009
Hertz April 2006 - October 2008
Hertz Corporation April 2006 - October 2008
City of Oklahoma City August 2004 - April 2006
City Of Oklahoma December 2003 - April 2006
West Corporation March 2003 - December 2003
Reuters Data LLC September 1996 - October 2002
Skills
Software Documentation, Visio, Microsoft Excel
Education
Oklahoma Christian University
Bachelor of Science, Finance
Oklahoma Christian University
BS, Finance
University of Phoenix
Master, Computer Information Systems
University of Phoenix
Masters, Computer Information Systems
C2 Technologies October 2009 - Present
C² Technologies, Inc May 2009 - Present
iThryv LLC October 2008 - May 2009
iThryv LLC October 2008 - March 2009
Hertz April 2006 - October 2008
Hertz Corporation April 2006 - October 2008
City of Oklahoma City August 2004 - April 2006
City Of Oklahoma December 2003 - April 2006
West Corporation March 2003 - December 2003
Reuters Data LLC September 1996 - October 2002
Skills
Software Documentation, Visio, Microsoft Excel
Education
Oklahoma Christian University
Bachelor of Science, Finance
Oklahoma Christian University
BS, Finance
University of Phoenix
Master, Computer Information Systems
University of Phoenix
Masters, Computer Information Systems
Will Welden's West Corporation Experience March 2004 - August 2004
Job Computer Specialist at FAA
Industry Information Technology and Services
Experience
US Department of Transportation (DOT) September 2004 - Present
L-3 Titan September 2004 - September 2011
West Corporation March 2004 - August 2004
Oklahoma Corporation Commission November 1988 - July 2003
General American Insurance November 1987 - July 1988
Credit Systems Inc May 1987 - November 1987
Oklahoma State Health Department October 1984 - May 1987
Amerisource Business Systems 1983 - 1983
Skills
PL/SQL, Oracle, COBOL, Oracle Applications, Oracle Reports, Oracle E-Business Suite, Unix, Access, ERP, Toad, Oracle Forms, SQL*Plus, Systems Analysis, Databases, Requirements Analysis, Shell Scripting, Oracle PL/SQL..., Software Documentation, Business Analysis, Database Design, Data Modeling
Education
Oklahoma State University 1976 — 1982
BS, Organizational Admin ( Information Technology)
US Department of Transportation (DOT) September 2004 - Present
L-3 Titan September 2004 - September 2011
West Corporation March 2004 - August 2004
Oklahoma Corporation Commission November 1988 - July 2003
General American Insurance November 1987 - July 1988
Credit Systems Inc May 1987 - November 1987
Oklahoma State Health Department October 1984 - May 1987
Amerisource Business Systems 1983 - 1983
Skills
PL/SQL, Oracle, COBOL, Oracle Applications, Oracle Reports, Oracle E-Business Suite, Unix, Access, ERP, Toad, Oracle Forms, SQL*Plus, Systems Analysis, Databases, Requirements Analysis, Shell Scripting, Oracle PL/SQL..., Software Documentation, Business Analysis, Database Design, Data Modeling
Education
Oklahoma State University 1976 — 1982
BS, Organizational Admin ( Information Technology)
Kelli Springfield's West Corporation Experience January 2002 - January 2005
Job HR Director
Industry Information Technology and Services
Experience
CompuCom January 2012 - Present
CompuCom January 2010 - Present
CompuCom June 2007 - December 2009
Maersk Group April 2005 - April 2007
West Corporation January 2002 - January 2005
Skills
Workforce Planning, Mergers & Acquisitions, Change Management, Performance Management, Employee Relations, Leadership Development, Succession Planning, Employee Engagement, Business Partner Support, Written & Oral..., Personnel Management, Development & delivery..., Labor Relations, Team Management, New Business Set-up, Recruiting, Human Resources, PeopleSoft, Talent Management, Training, Talent Acquisition, Interviews, HR Policies, Benefits Administration, HRIS, Deferred Compensation, Applicant Tracking..., Employee Benefits, Onboarding, Vendor Management, Technical Recruiting
Education
Oklahoma State University
Bachelor of Business Administration (BBA), Human Resources Management and Services
University of Central Oklahoma
Master of Business Administration (MBA)
CompuCom January 2012 - Present
CompuCom January 2010 - Present
CompuCom June 2007 - December 2009
Maersk Group April 2005 - April 2007
West Corporation January 2002 - January 2005
Skills
Workforce Planning, Mergers & Acquisitions, Change Management, Performance Management, Employee Relations, Leadership Development, Succession Planning, Employee Engagement, Business Partner Support, Written & Oral..., Personnel Management, Development & delivery..., Labor Relations, Team Management, New Business Set-up, Recruiting, Human Resources, PeopleSoft, Talent Management, Training, Talent Acquisition, Interviews, HR Policies, Benefits Administration, HRIS, Deferred Compensation, Applicant Tracking..., Employee Benefits, Onboarding, Vendor Management, Technical Recruiting
Education
Oklahoma State University
Bachelor of Business Administration (BBA), Human Resources Management and Services
University of Central Oklahoma
Master of Business Administration (MBA)
Aniruddha Pataskar's West Corporation Experience August 2012 - January 2015
Job Sr Recovery Policy Analyst, Risk Operations
Industry Financial Services
Experience
Citi January 2015 - Present
West Corporation August 2012 - January 2015
Oklahoma State University August 2011 - September 2012
Accenture Technology Solutions July 2007 - July 2009
Skills
Base SAS, SAS EG, SAS data mining, Prdictive Modelling..., SQL, PL/SQL, Unix Shell Scripting, oracle workflow, XpressMP, Inventory Management, Production Planning, Supply Chain Management, Crystal Ball, discrete event system..., MS Access, IDEF, Petri Nets, Microsoft Excel, VBA, prescriptive analytics..., SAS, Optimization, Industrial Engineering, Simulations, Data Mining, Statistical Modeling, Access, Data Analysis
Education
Oklahoma State University 2011 — 2012
Master of Science, Industrial Engineering and Management
University of Pune 2003 — 2007
B.E., Electrical Engineering
Citi January 2015 - Present
West Corporation August 2012 - January 2015
Oklahoma State University August 2011 - September 2012
Accenture Technology Solutions July 2007 - July 2009
Skills
Base SAS, SAS EG, SAS data mining, Prdictive Modelling..., SQL, PL/SQL, Unix Shell Scripting, oracle workflow, XpressMP, Inventory Management, Production Planning, Supply Chain Management, Crystal Ball, discrete event system..., MS Access, IDEF, Petri Nets, Microsoft Excel, VBA, prescriptive analytics..., SAS, Optimization, Industrial Engineering, Simulations, Data Mining, Statistical Modeling, Access, Data Analysis
Education
Oklahoma State University 2011 — 2012
Master of Science, Industrial Engineering and Management
University of Pune 2003 — 2007
B.E., Electrical Engineering
Ryan Robichaux's West Corporation Experience January 2003 - July 2006
Job Sr. Scheduler Crude Oil at Devon Energy
Industry Oil & Energy
Experience
Devon Energy November 2014 - Present
Devon Energy August 2012 - December 2014
Devon Energy July 2006 - July 2012
West Corporation January 2003 - July 2006
Skills
Accounting, Accruals, Account Reconciliation, Financial Reporting, Financial Accounting, Variance Analysis, Accounts Payable, Auditing, Sarbanes-Oxley Act, Internal Controls, Accounts Receivable, General Ledger, SAP, Financial Analysis
Education
Oklahoma State University 1998 — 2002
Bachelor's degree, Marketing
Oklahoma State University 1998 — 2002
Bachelor's degree, Marketing
Devon Energy November 2014 - Present
Devon Energy August 2012 - December 2014
Devon Energy July 2006 - July 2012
West Corporation January 2003 - July 2006
Skills
Accounting, Accruals, Account Reconciliation, Financial Reporting, Financial Accounting, Variance Analysis, Accounts Payable, Auditing, Sarbanes-Oxley Act, Internal Controls, Accounts Receivable, General Ledger, SAP, Financial Analysis
Education
Oklahoma State University 1998 — 2002
Bachelor's degree, Marketing
Oklahoma State University 1998 — 2002
Bachelor's degree, Marketing
Oleksa Bryndzia's West Corporation Experience July 2015 - Present
Job Sales Associate at West Corporation
Industry Telecommunications
Experience
West Corporation July 2015 - Present
SMS Assist, LLC June 2012 - August 2014
Gourmet 45 November 2011 - May 2012
The Improv November 2010 - July 2011
Smoothie King Inc February 2008 - July 2011
Plast Camp Inc July 2001 - July 2007
Skills
Customer Service, Social Media, Marketing, Microsoft Office, Microsoft Excel, PowerPoint, Social Networking, Marketing Strategy, Microsoft Word, Budgets, Management, Leadership, Time Management
Education
University of Houston, C.T. Bauer College of Business 2007 — 2010
MBA, General Business
Ohio Wesleyan University 2002 — 2006
B.A., Psychology
West Corporation July 2015 - Present
SMS Assist, LLC June 2012 - August 2014
Gourmet 45 November 2011 - May 2012
The Improv November 2010 - July 2011
Smoothie King Inc February 2008 - July 2011
Plast Camp Inc July 2001 - July 2007
Skills
Customer Service, Social Media, Marketing, Microsoft Office, Microsoft Excel, PowerPoint, Social Networking, Marketing Strategy, Microsoft Word, Budgets, Management, Leadership, Time Management
Education
University of Houston, C.T. Bauer College of Business 2007 — 2010
MBA, General Business
Ohio Wesleyan University 2002 — 2006
B.A., Psychology
Liz Eccleston's West Corporation Experience April 1997 - November 1997
Job Program Manager
Industry Nonprofit Organization Management
Experience
CAP Tulsa - Community Action Project July 2010 - October 2013
CAP Tulsa - Community Action Project June 2009 - July 2010
CAP Tulsa - Community Action Project April 2008 - June 2009
CAP Tulsa - Community Action Project July 2006 - April 2008
M.S. Moser & Co. October 2003 - July 2006
Oklahoma Central Credit Union February 2001 - June 2003
Oklahoma Central Credit Union February 1998 - January 2001
West Corporation April 1997 - November 1997
First Data July 1994 - December 1996
USAA - Credit Card Center April 1988 - June 1994
Skills
Program Management, Community Outreach, Nonprofits, Community Development, Customer Service, Management, Call Center..., Staff Development, Organizational..., Event Planning, Public Speaking, Leadership Development, Training, Strategic Planning, Leadership, Budgets, Team Building, Fundraising, Process Improvement, Microsoft Office, Research, Program Development, Microsoft Excel
Education
Oklahoma State University
Bachelor's Degree, Business Administration and Management, General
CAP Tulsa - Community Action Project July 2010 - October 2013
CAP Tulsa - Community Action Project June 2009 - July 2010
CAP Tulsa - Community Action Project April 2008 - June 2009
CAP Tulsa - Community Action Project July 2006 - April 2008
M.S. Moser & Co. October 2003 - July 2006
Oklahoma Central Credit Union February 2001 - June 2003
Oklahoma Central Credit Union February 1998 - January 2001
West Corporation April 1997 - November 1997
First Data July 1994 - December 1996
USAA - Credit Card Center April 1988 - June 1994
Skills
Program Management, Community Outreach, Nonprofits, Community Development, Customer Service, Management, Call Center..., Staff Development, Organizational..., Event Planning, Public Speaking, Leadership Development, Training, Strategic Planning, Leadership, Budgets, Team Building, Fundraising, Process Improvement, Microsoft Office, Research, Program Development, Microsoft Excel
Education
Oklahoma State University
Bachelor's Degree, Business Administration and Management, General
Jose Jairo Calvillo, CFM's West Corporation Experience September 2003 - June 2006
Job Project EngineerMendez Engineering
Industry Civil Engineering
Experience
Mendez Engineering May 2014 - Present
Wells Fargo Home Mortgage March 2008 - February 2014
JPMorgan Chase June 2006 - March 2008
West Corporation September 2003 - June 2006
Skills
Civil Engineering, AutoCAD, Structural Analysis, Geotechnical Engineering, SAP2000, Structural Engineering, Concrete, Surveying, AutoCAD Civil 3D, Steel Design, MathCAD, Environmental..., Drainage, Highways
Education
The University of Texas at San Antonio
Bachelor of Applied Science (BASc), Civil Engineering
Northwest Vista College
Associate of Science (AS), Civil Engineering
Mendez Engineering May 2014 - Present
Wells Fargo Home Mortgage March 2008 - February 2014
JPMorgan Chase June 2006 - March 2008
West Corporation September 2003 - June 2006
Skills
Civil Engineering, AutoCAD, Structural Analysis, Geotechnical Engineering, SAP2000, Structural Engineering, Concrete, Surveying, AutoCAD Civil 3D, Steel Design, MathCAD, Environmental..., Drainage, Highways
Education
The University of Texas at San Antonio
Bachelor of Applied Science (BASc), Civil Engineering
Northwest Vista College
Associate of Science (AS), Civil Engineering
Joline Robinson's West Corporation Experience January 2007 - February 2010
Job Deputy Director of Customer Service SDU
Industry Telecommunications
Experience
Xerox January 2015 - Present
Digital Defense, Inc. October 2012 - January 2015
Contact US Teleservices/ Atento April 2012 - August 2012
Contact US Teleservices/ Atento September 2010 - April 2012
West Corporation January 2007 - February 2010
West Corporation September 2001 - December 2007
West Corporation January 2001 - September 2001
West Corporation July 1999 - January 2001
ABACUS Communications February 1998 - July 1999
ABACUS Communications July 1997 - February 1998
Skills
Call Center Operations, Personnel Development, Policy & Procedure..., Scheduling/ Workforce..., Strategic Planning, Cost/Risk Reduction, Quality Assurance, Leadership/ Management..., Call Volume Analysis, Client and Account..., Customer Service,..., Client, Call Center, Customer Service, Training, Inbound Marketing, Account Management, Process Improvement, Leadership, Personal Development, Management, Employee Relations, Team Leadership, Call Centers, Team Building, Coaching, Operations Management, Start-ups, Sales, Customer Satisfaction, Program Management, Human Resources, Strategy, Workforce Management, Vendor Management, Customer Experience, Business Process, Budgets, Telecommunications, Outsourcing, CRM, Cross-functional Team..., Business Process..., Customer Retention, Team Management, Performance Management, BPO, Contact Centers, Recruiting, Call Center Development
Education
Our Lady of the Lake University 2003 — 2006
Bachelor of Arts; Masters of Science, Liberal Studies; Organizational Leadership
Trinity University 1988 — 1993
Bachelor of Arts, Psychology Program
St. Mary's Hall 1984 — 1988
Xerox January 2015 - Present
Digital Defense, Inc. October 2012 - January 2015
Contact US Teleservices/ Atento April 2012 - August 2012
Contact US Teleservices/ Atento September 2010 - April 2012
West Corporation January 2007 - February 2010
West Corporation September 2001 - December 2007
West Corporation January 2001 - September 2001
West Corporation July 1999 - January 2001
ABACUS Communications February 1998 - July 1999
ABACUS Communications July 1997 - February 1998
Skills
Call Center Operations, Personnel Development, Policy & Procedure..., Scheduling/ Workforce..., Strategic Planning, Cost/Risk Reduction, Quality Assurance, Leadership/ Management..., Call Volume Analysis, Client and Account..., Customer Service,..., Client, Call Center, Customer Service, Training, Inbound Marketing, Account Management, Process Improvement, Leadership, Personal Development, Management, Employee Relations, Team Leadership, Call Centers, Team Building, Coaching, Operations Management, Start-ups, Sales, Customer Satisfaction, Program Management, Human Resources, Strategy, Workforce Management, Vendor Management, Customer Experience, Business Process, Budgets, Telecommunications, Outsourcing, CRM, Cross-functional Team..., Business Process..., Customer Retention, Team Management, Performance Management, BPO, Contact Centers, Recruiting, Call Center Development
Education
Our Lady of the Lake University 2003 — 2006
Bachelor of Arts; Masters of Science, Liberal Studies; Organizational Leadership
Trinity University 1988 — 1993
Bachelor of Arts, Psychology Program
St. Mary's Hall 1984 — 1988
Mary Halpainy's West Corporation Experience December 2001 - November 2003
Job Merchandiser at Macys
Industry Staffing and Recruiting
Experience
Macys June 2014 - Present
Bath & Body Works October 2011 - May 2013
Penn State University May 2010 - December 2012
Wal~Mart April 2005 - July 2008
Verizon June 2004 - January 2005
West Corporation December 2001 - November 2003
Skills
Research, Social Networking, Inventory Management, Data Entry, Project Management, Analysis, Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel
Education
Pennsylvania State University-Erie Campus 2008 — 2012
Bachelor of Arts, History
Pennsylvania State University-Erie Campus 2008 — 2012
History, Senior
Macys June 2014 - Present
Bath & Body Works October 2011 - May 2013
Penn State University May 2010 - December 2012
Wal~Mart April 2005 - July 2008
Verizon June 2004 - January 2005
West Corporation December 2001 - November 2003
Skills
Research, Social Networking, Inventory Management, Data Entry, Project Management, Analysis, Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel
Education
Pennsylvania State University-Erie Campus 2008 — 2012
Bachelor of Arts, History
Pennsylvania State University-Erie Campus 2008 — 2012
History, Senior
Erica Glanton's West Corporation Experience 2000 - 2002
Job Enrollment Specialist at HotChalk, Inc.
Industry Education Management
Experience
HotChalk, Inc. October 2012 - Present
Anthem Education Group September 2011 - October 2012
Anthem Education Group April 2010 - September 2011
Kaplan University April 2009 - April 2010
OpenWorks Facility Services October 2006 - March 2009
Pacific Bearing Company October 2002 - June 2005
West Corporation 2000 - 2002
Lifescape Community Services 1996 - 2000
Hunger Connection Food Bank 1994 - 1996
W.A. Whitney 1988 - 1993
Skills
Adult Education, Higher Education, Student Financial Aid, Student Recruiting, Admissions, Staff Development, Leadership Development, Public Speaking, Career Counseling, Enrollment Management, E-Learning, Customer Service, Leadership, Training, Student Affairs, Distance Learning
Education
Ottawa University 2009 — 2011
Master of Business Administration (M.B.A.), Organizational Leadership
Ottawa University 2005 — 2007
Bachelor’s Degree, Double Majored - Human Resources and Business Administration
HotChalk, Inc. October 2012 - Present
Anthem Education Group September 2011 - October 2012
Anthem Education Group April 2010 - September 2011
Kaplan University April 2009 - April 2010
OpenWorks Facility Services October 2006 - March 2009
Pacific Bearing Company October 2002 - June 2005
West Corporation 2000 - 2002
Lifescape Community Services 1996 - 2000
Hunger Connection Food Bank 1994 - 1996
W.A. Whitney 1988 - 1993
Skills
Adult Education, Higher Education, Student Financial Aid, Student Recruiting, Admissions, Staff Development, Leadership Development, Public Speaking, Career Counseling, Enrollment Management, E-Learning, Customer Service, Leadership, Training, Student Affairs, Distance Learning
Education
Ottawa University 2009 — 2011
Master of Business Administration (M.B.A.), Organizational Leadership
Ottawa University 2005 — 2007
Bachelor’s Degree, Double Majored - Human Resources and Business Administration
Erica Camacho's West Corporation Experience May 2011 - November 2011
Job Student Records Analyst at Our Lady of the Lake University
Industry Consumer Services
Experience
Our Lady of the Lake University May 2015 - Present
Nuprints November 2014 - May 2015
Chacon Autos June 2014 - September 2014
Nuprints February 2012 - May 2014
West Corporation May 2011 - November 2011
Skills
Graphic Design, Customer Service, Spanish, Problem Solving, Photography, Drawing, Painting, Photoshop, Illustrator, Silkscreen Printing, Embroidery, Printmaking, Quality Assurance, PBX Operator, 3D Design, Microsoft Office, Outlook, Customer Satisfaction, Call Center, Fine Art, Art History, Desktop Publishing, Screen Printing, Call Centers
Education
Our Lady of the Lake University 2003 — 2011
BA, Fine Arts
San Antonio College 2009 — 2010
Our Lady of the Lake University May 2015 - Present
Nuprints November 2014 - May 2015
Chacon Autos June 2014 - September 2014
Nuprints February 2012 - May 2014
West Corporation May 2011 - November 2011
Skills
Graphic Design, Customer Service, Spanish, Problem Solving, Photography, Drawing, Painting, Photoshop, Illustrator, Silkscreen Printing, Embroidery, Printmaking, Quality Assurance, PBX Operator, 3D Design, Microsoft Office, Outlook, Customer Satisfaction, Call Center, Fine Art, Art History, Desktop Publishing, Screen Printing, Call Centers
Education
Our Lady of the Lake University 2003 — 2011
BA, Fine Arts
San Antonio College 2009 — 2010
Roy Blackshire's West Corporation Experience August 2007 - May 2008
Job Dockworker at Ups
Industry Logistics and Supply Chain
Experience
UPS May 2008 - Present
UPS Freight May 2008 - Present
Vector Marketing August 2008 - September 2008
West Corporation August 2007 - May 2008
Skills
Troubleshooting, LTL, Freight, Transportation, Transportation..., Warehousing, Shipping, Truckload, Trucking, Logistics, Logistics Management, Forklift Operator, Air Freight
Education
Northwest Vista College 2013 — 2015
Associate of Arts and Sciences (A.A.S.), System, Networking, and LAN/WAN Management/Manager
Earl Warren High School. After High School
Network Administrator
UPS May 2008 - Present
UPS Freight May 2008 - Present
Vector Marketing August 2008 - September 2008
West Corporation August 2007 - May 2008
Skills
Troubleshooting, LTL, Freight, Transportation, Transportation..., Warehousing, Shipping, Truckload, Trucking, Logistics, Logistics Management, Forklift Operator, Air Freight
Education
Northwest Vista College 2013 — 2015
Associate of Arts and Sciences (A.A.S.), System, Networking, and LAN/WAN Management/Manager
Earl Warren High School. After High School
Network Administrator
Cecilia Hardy's West Corporation Experience November 2002 - May 2005
Job PLU Nursing Student
Industry Higher Education
Experience
United States Air Force December 2010 - July 2013
United States Air Force January 2007 - July 2013
United States Air Force May 2006 - January 2007
West Corporation November 2002 - May 2005
Skills
Military, Intelligence, Security Clearance, Air Force, DoD, Military Experience, Military Operations, Defense, National Security, Command, Force Protection, Top Secret, Operational Planning, Army, Weapons
Education
Pacific Lutheran University 2013 — 2016
Bachelor of Science (B.S.), Nursing
Tacoma Community College 2011 — 2013
AAS, Arts and Sciences
American Military University
United States Air Force December 2010 - July 2013
United States Air Force January 2007 - July 2013
United States Air Force May 2006 - January 2007
West Corporation November 2002 - May 2005
Skills
Military, Intelligence, Security Clearance, Air Force, DoD, Military Experience, Military Operations, Defense, National Security, Command, Force Protection, Top Secret, Operational Planning, Army, Weapons
Education
Pacific Lutheran University 2013 — 2016
Bachelor of Science (B.S.), Nursing
Tacoma Community College 2011 — 2013
AAS, Arts and Sciences
American Military University
Shravanthi Mannava's West Corporation Experience April 2011 - Present
Job Office Manager,Structures America Innovative Engineering, PLC
Industry Design
Experience
West Corporation April 2011 - Present
Structures America Innovative Engineering April 2007 - Present
Williams Sonoma Inc August 2004 - May 2007
Williams Sonoma October 1999 - April 2003
Education
Education
Educational Psychology
Oklahoma State University-Oklahoma City
Osmania University
Masters of Arts, American LiteratureShakespearian Literature
Osmania University
Bachelor of Arts, Political ScienceEnglish Literature
University of Central
West Corporation April 2011 - Present
Structures America Innovative Engineering April 2007 - Present
Williams Sonoma Inc August 2004 - May 2007
Williams Sonoma October 1999 - April 2003
Education
Education
Educational Psychology
Oklahoma State University-Oklahoma City
Osmania University
Masters of Arts, American LiteratureShakespearian Literature
Osmania University
Bachelor of Arts, Political ScienceEnglish Literature
University of Central
Rick McEwen's West Corporation Experience 2011 - Present
Job
Industry
Experience
West Corporation 2011 - Present
Heartland Companies/Converted Organics 2002 - 2011
Waste Management 2000 - 2002
Laidlaw Companies 1989 - 2000
Browning Ferris Industries 1983 - 1989
CH2M HILL 1973 - 1983
Skills
Contract Negotiation, Leadership, Waste, Budgets, Integration, Environmental Awareness, Strategic Planning, Management, Remediation, Team Building, Sustainability, Recycling, Surveying, Construction, Operations Management, Customer Service, Sales Operations, New Business Development, Negotiation, Process Improvement, Hazardous Waste..., Business Development, Training, Waste Management, Sales Management, Environmental Compliance
Education
State University of New York 1980 — 1983
Bachelor's Degree, Construction Management
Palm Beach Community College 1975 — 1976
Associate's Degree, Land surveying
State University of New York 1970 — 1973
Associate's Degree, Civil Engineering Technology/Surveying Technology
West Corporation 2011 - Present
Heartland Companies/Converted Organics 2002 - 2011
Waste Management 2000 - 2002
Laidlaw Companies 1989 - 2000
Browning Ferris Industries 1983 - 1989
CH2M HILL 1973 - 1983
Skills
Contract Negotiation, Leadership, Waste, Budgets, Integration, Environmental Awareness, Strategic Planning, Management, Remediation, Team Building, Sustainability, Recycling, Surveying, Construction, Operations Management, Customer Service, Sales Operations, New Business Development, Negotiation, Process Improvement, Hazardous Waste..., Business Development, Training, Waste Management, Sales Management, Environmental Compliance
Education
State University of New York 1980 — 1983
Bachelor's Degree, Construction Management
Palm Beach Community College 1975 — 1976
Associate's Degree, Land surveying
State University of New York 1970 — 1973
Associate's Degree, Civil Engineering Technology/Surveying Technology
gary tholen's West Corporation Experience February 2012 - Present
Job Service Account Manager at West Corporation
Industry Telecommunications
Experience
West Corporation February 2012 - Present
Self employed electrical engineer February 1996 - February 2012
AT&T Network Systems. June 1985 - February 1996
Skills
Electrical Design, System Integrators, System Integration..., Introducing New Products, C programming
Education
Oklahoma State University 1992 — 1997
MS, Electrical and Electronics Engineering
Pittsburgh State Uninversity 1979 — 1981
bs, Electrical, Electronic and Communications Engineering Technology/Technician
West Corporation February 2012 - Present
Self employed electrical engineer February 1996 - February 2012
AT&T Network Systems. June 1985 - February 1996
Skills
Electrical Design, System Integrators, System Integration..., Introducing New Products, C programming
Education
Oklahoma State University 1992 — 1997
MS, Electrical and Electronics Engineering
Pittsburgh State Uninversity 1979 — 1981
bs, Electrical, Electronic and Communications Engineering Technology/Technician
Kristen Bogdanski's West Corporation Experience 2006 - 2012
Job Telecommunications Professional
Industry Telecommunications
Experience
West Corporation 2006 - 2012
Education
Pennsylvania State University-Erie Campus 1997 — 2002
Bachelor of Science (BS), Management Information Systems, General
West Corporation 2006 - 2012
Education
Pennsylvania State University-Erie Campus 1997 — 2002
Bachelor of Science (BS), Management Information Systems, General
Lizette G's West Corporation Experience June 2005 - August 2010
Job collector at Conn's
Industry Retail
Experience
MCNA April 2013 - August 2014
kgb October 2012 - March 2013
Conn's August 2011 - October 2012
Via Metropolitan Transit August 2010 - August 2011
West Corporation June 2005 - August 2010
Sinclair Service Assessment March 2003 - April 2005
VNU Consumer Research January 2002 - January 2003
ACQ April 1998 - July 2000
Skills
Customer Service, Call Centers, Customer Satisfaction, Microsoft Excel, Accounts Receivable, Data Entry, Outlook
Education
Palo Alto College 2000 — 2003
Bachelor of Business Administration (BBA)
Winston Churchill High Schoo 1994 — 1998
High School Diploma
MCNA April 2013 - August 2014
kgb October 2012 - March 2013
Conn's August 2011 - October 2012
Via Metropolitan Transit August 2010 - August 2011
West Corporation June 2005 - August 2010
Sinclair Service Assessment March 2003 - April 2005
VNU Consumer Research January 2002 - January 2003
ACQ April 1998 - July 2000
Skills
Customer Service, Call Centers, Customer Satisfaction, Microsoft Excel, Accounts Receivable, Data Entry, Outlook
Education
Palo Alto College 2000 — 2003
Bachelor of Business Administration (BBA)
Winston Churchill High Schoo 1994 — 1998
High School Diploma
Nathaniel McGuire's West Corporation Experience August 2013 - Present
Job Social Worker at Oklahoma Department of Human Services
Industry Government Relations
Experience
Oklahoma Department of Human Services May 2014 - Present
West Corporation August 2013 - Present
Classera May 2012 - Present
Pizza Hut June 2007 - January 2009
DIRECTV January 2006 - February 2007
Skills
Windows 7, Windows XP Pro, Microsoft Windows 98, Microsoft Office, Outlook Express, Computer Hardware, Customer Service, Customer Satisfaction, Technical Support, Waiting, Sales, Cashiering, Psychology, Sociology, Microsoft Word, Microsoft Excel, PowerPoint, Mobile Phone Apps, iPhone, Android, Professional Phone...
Education
Oklahoma State University 2010 — 2013
Bachelor of Arts (B.A.), Sociology, 3.1
Tulsa Community College 2001 — 2011
Associate of Arts (A.A.), Psychology
Oklahoma Department of Human Services May 2014 - Present
West Corporation August 2013 - Present
Classera May 2012 - Present
Pizza Hut June 2007 - January 2009
DIRECTV January 2006 - February 2007
Skills
Windows 7, Windows XP Pro, Microsoft Windows 98, Microsoft Office, Outlook Express, Computer Hardware, Customer Service, Customer Satisfaction, Technical Support, Waiting, Sales, Cashiering, Psychology, Sociology, Microsoft Word, Microsoft Excel, PowerPoint, Mobile Phone Apps, iPhone, Android, Professional Phone...
Education
Oklahoma State University 2010 — 2013
Bachelor of Arts (B.A.), Sociology, 3.1
Tulsa Community College 2001 — 2011
Associate of Arts (A.A.), Psychology
Myndi Thomas's West Corporation Experience February 2000 - February 2015
Job
Industry Telecommunications
Experience
West Corporation February 2000 - February 2015
Skills
Proficient at..., Excellent verbal and..., Microsoft..., Call Centers, Telecommunications, Project Management, Management, Vendor Management, Networking, Provisioning, Technical Support, Service Delivery, Ethernet, Wireless
Education
Oklahoma State University 1976 — 1977
Crescent High School 1973 — 1976
High School
West Corporation February 2000 - February 2015
Skills
Proficient at..., Excellent verbal and..., Microsoft..., Call Centers, Telecommunications, Project Management, Management, Vendor Management, Networking, Provisioning, Technical Support, Service Delivery, Ethernet, Wireless
Education
Oklahoma State University 1976 — 1977
Crescent High School 1973 — 1976
High School
Matthew Brightman's West Corporation Experience March 2009 - May 2009
Job Retail Professional and Student
Industry Retail
Experience
Hot Topic 2008 - 2013
West Corporation March 2009 - May 2009
GameStop October 2008 - January 2009
The Wendy's Company March 2007 - May 2007
United States Postal Service October 2006 - January 2007
Skills
Retail Sales, Customer Service, Retail, Communication, Teamwork, Critical Thinking, Employee Training, Interviewing Skills, Management, Hiring, Store Management, Loss Prevention, Customer Satisfaction
Education
Pennsylvania State University-Erie Campus 2013 — 2017
Bachelor's of Science, Computer Science
Hot Topic 2008 - 2013
West Corporation March 2009 - May 2009
GameStop October 2008 - January 2009
The Wendy's Company March 2007 - May 2007
United States Postal Service October 2006 - January 2007
Skills
Retail Sales, Customer Service, Retail, Communication, Teamwork, Critical Thinking, Employee Training, Interviewing Skills, Management, Hiring, Store Management, Loss Prevention, Customer Satisfaction
Education
Pennsylvania State University-Erie Campus 2013 — 2017
Bachelor's of Science, Computer Science
Bernice Lopez's West Corporation Experience August 2011 - June 2012
Job Disability Specialist at Heard & Smith, LLP
Industry Legal Services
Experience
Heard & Smith, LLP April 2013 - Present
West Corporation August 2011 - June 2012
Kia Motors Corporation January 2011 - July 2011
Skills
Customer Service, Computer Proficiency, Bilingual, Communication Skills, Friendly Personality, Work in A Fast Paced..., Multi-line Phone, Phone Etiquette
Education
The University of Texas at San Antonio
Bachelor of Arts (B.A.), Criminal Justice
Northwest Vista College 2009 — 2011
Heard & Smith, LLP April 2013 - Present
West Corporation August 2011 - June 2012
Kia Motors Corporation January 2011 - July 2011
Skills
Customer Service, Computer Proficiency, Bilingual, Communication Skills, Friendly Personality, Work in A Fast Paced..., Multi-line Phone, Phone Etiquette
Education
The University of Texas at San Antonio
Bachelor of Arts (B.A.), Criminal Justice
Northwest Vista College 2009 — 2011
Silas Miller's West Corporation Experience September 2014 - Present
Job Call Center Representative at West Corporation
Industry Computer Software
Experience
West Corporation September 2014 - Present
Witmer Public Safety Group, Inc November 2011 - August 2013
Education
Pensacola Christian College 2013 — 2017
Bachelor of Applied Science (B.A.Sc.), Computer Science
West Corporation September 2014 - Present
Witmer Public Safety Group, Inc November 2011 - August 2013
Education
Pensacola Christian College 2013 — 2017
Bachelor of Applied Science (B.A.Sc.), Computer Science
Serena Clark's West Corporation Experience April 2012 - July 2012
Job Customer Service Representative
Industry Telecommunications
Experience
Love's Jazz And Arts Center July 2015 - Present
Edible Arrangements February 2015 - June 2015
Taco John's International, Inc. February 2015 - June 2015
TOYS "R" US October 2014 - January 2015
Sitel May 2013 - June 2014
Fazoli's Restaurant Management, LLC July 2012 - October 2012
West Corporation April 2012 - July 2012
Taco John's International, Inc. August 2007 - January 2010
The Rock Bowling & Family Fun Center April 2007 - July 2007
Skills
Positive attitude, Easily Adaptable, Computer skills, Teamwork, Customer Service, Sales
Education
Omaha School of Massage and Healthcare of Herzing University
Diploma In Therapeutic Massage, Massage Therapy/Therapeutic Massage
Omaha Opportunities Industrialization Center 2015 — 2015
CNA & MA, Medical Residency Programs - General Certificates
Thomas Jefferson High School
High School Diploma, General Studies
Love's Jazz And Arts Center July 2015 - Present
Edible Arrangements February 2015 - June 2015
Taco John's International, Inc. February 2015 - June 2015
TOYS "R" US October 2014 - January 2015
Sitel May 2013 - June 2014
Fazoli's Restaurant Management, LLC July 2012 - October 2012
West Corporation April 2012 - July 2012
Taco John's International, Inc. August 2007 - January 2010
The Rock Bowling & Family Fun Center April 2007 - July 2007
Skills
Positive attitude, Easily Adaptable, Computer skills, Teamwork, Customer Service, Sales
Education
Omaha School of Massage and Healthcare of Herzing University
Diploma In Therapeutic Massage, Massage Therapy/Therapeutic Massage
Omaha Opportunities Industrialization Center 2015 — 2015
CNA & MA, Medical Residency Programs - General Certificates
Thomas Jefferson High School
High School Diploma, General Studies
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
CenturyLink
Verizon Business
Nokia