Windstream Company
Industry: Telephone service company
DescriptionWindstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. Headquarters: Little Rock, Arkansas, United States CEO: Anthony W. Thomas (12 Dec 2014–) Number of employees: 12,979 (2017) Founded: 2006 Subsidiaries: EarthLink, McLeodUSA, Broadview Networks,
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Windstream Employees
Windstream September 2015 - Present
Windstream Communications June 2008 - Present
Windstream Communications May 2006 - June 2008
Getronics January 2005 - May 2006
Getronics January 2004 - January 2005
Levi, Ray and Shoup, Inc April 2003 - January 2004
Robert Morris University, Chicago, IL July 2002 - May 2003
Skills
Cisco Technologies, Juniper, Switching, Routing, Switches, Routers, Troubleshooting, IP, Ethernet, MPLS, OSPF, Network Design, BGP, VoIP, Juniper Technologies, Servers, WAN, Networking, Telecommunications, Network Administration, LAN-WAN, Network Engineering
Education
Robert Morris College 2002 — 2005
Bachelor of Applied Science (BASc), Computer Science, 3.89 GPA Final grade
Windstream January 2015 - Present
Frontier Communications October 2014 - December 2014
Montgomery College May 2008 - May 2010
Skills
Customer Service, Communication Skills, Easily Adaptable, Highly responsible, Enjoy New Challenges, Team Leadership, Team-oriented, Teamwork, Proactive self-starter, Self-driven, Multi Tasking, Bilingual, Research, Troubleshooting, Cisco Technologies, Switches, Cisco Routers, Security, OSPF, EIGRP, Time Management, Learning Quickly, Motivated self-starter, Patience, Goal Oriented, People-oriented, Organization, Always Willing to Learn, VLAN, Microsoft Exchange, Software Installation, Hardwork, RIP, Management
Education
University of Maryland University College 2012 — 2015
Bachelor of Science (BS), Management Information Systems, General
Montgomery College 2008 — 2012
Associate of Arts (A.A.), Management Information Systems, General
Montgomery College 2008 — 2012
Certificate, Network Engineering
University of Delaware 2007 — 2007
ELI, English as a Second or Foreing Language
Windstream March 2011 - Present
PAETEC June 2009 - Present
Skills
Telephony, VoIP, MPLS, Managed Services, Ethernet, Telecommunications, Wireless, T1, IP, SIP
Education
Monroe Community College 1991 — 1993
Associate's Degree, Interior Design
Windstream January 2011 - Present
Windstream Communications January 2010 - January 2011
PAETEC January 2007 - December 2009
Skills
http://www.linkedin.com/..., Managed Services, Telecommunications, VoIP, Cloud Computing, WAN, Account Management, MPLS, Networking, Data Center, Solution Selling, Unified Communications, IP
Education
Michigan State University 1990 — 1994
Bachelor of Science, Telecommunications
HP Software October 2013 - Present
Windstream February 2013 - September 2013
Skills
Management, Project Management, Program Management, Business Analysis, Microsoft Office, Customer Service, Integration, Cloud Computing, Business Development, Team Leadership, Enterprise Software, Salesforce.com, Sales, Account Management, Microsoft Excel, Public Speaking, Leadership, Solution Selling
Education
Ouachita Baptist University 2005 — 2009
Theology/Theological Studies
Stuttgart High School 2001 — 2005
Windstream September 2015 - Present
Windstream Communications March 2014 - August 2015
ADP April 2013 - March 2014
Windstream Communications June 2011 - April 2013
PAETEC June 2010 - June 2011
PAETEC June 2008 - June 2010
PAETEC July 2007 - June 2008
PAETEC April 2006 - June 2007
PAETEC April 2005 - April 2006
Skills
Telecommunications, Selling, VoIP, MPLS, SIP Trunking, Data Center, Managerial Experience, Network Operations, Network Design, Troubleshooting, Computer Network..., Direct Sales, WAN, Leadership, Managed Services, Unified Communications, Management, Co-location, Salesforce.com, Telephony, T1, Ethernet, Cloud Computing, Wireless, SIP, Call Centers, Solution Selling, IP, SaaS, Networking, Sales Process, LAN-WAN, Hosted Services, Cisco Technologies, Professional Services, Avaya, Channel Partners, Customer Retention, Metro Ethernet, Cold Calling, Sales Engineering, Sales
Education
Saint John Fisher College 2000 — 2003
Business Management
Slippery Rock University of Pennsylvania 1998 — 2000
Business Management
Honeoye Falls-Lima High School 1994 — 1998
Windstream August 2015 - Present
Windstream June 2014 - August 2015
Windstream Communications April 2012 - June 2014
Megapath July 2011 - March 2012
MegaPath Inc. February 2010 - July 2011
Covad Communications February 2005 - February 2009
New Edge Networks 2002 - 2005
Alcatel USA 1999 - 2001
GTE 1996 - 1999
Skills
MPLS, Managed Services, SIP Trunking, Co-location, VoIP, Telecommunications, Unified Communications, Solution Selling, Channel, Hosted Services, Sales Operations, Business Development, Data Center, Broadband, IP, Networking, Selling, Internet Services, Business Strategy, Negotiation, Channel Partners, LAN-WAN, Network Design, Building Business..., SIP, SaaS, Contract Negotiation, Ethernet, T1, Cross-functional Team..., Direct Sales, Telephony, Wireless, Channel Sales, Cloud Computing, Sales Management, Enterprise Software, Account Management, WAN, Strategic Partnerships, Call Centers, Management, Salesforce.com, Sales Process, Sales, Go-to-market Strategy, Mobile Devices, Leadership, Sales Engineering, Long Distance
Education
University of North Texas 1992 — 1996
BA, Psychology
Louisiana Tech University 1991 — 1992
Windstream September 2015 - Present
Level 3 Communications March 2013 - September 2015
Level 3 Communications April 2011 - March 2013
Level 3 Communications February 2009 - December 2011
Level 3 Communications October 2007 - January 2009
Sorin Group December 2005 - October 2007
Agilent Technologies September 2000 - December 2005
Skills
Product Development, Product Lifecycle..., Contract Negotiation, Software Lifecycle, Cross-functional Team..., Leadership, Business Case, Competitive Analysis, Product Management, Vendor Management, Program Management, Six Sigma, Strategy, SDLC, Managed Services, Enterprise Software, MPLS, Product Launch, Product Marketing, Wireless, Project Planning, Project Management, Business Planning, Solution Selling, P&L Management, Forecasting, Business Process, Telecommunications, CRM, Go-to-market Strategy, Negotiation, Cloud Computing, Process Improvement, Business Strategy, Management, Pricing, Analysis, Mergers & Acquisitions, Strategic Partnerships, SaaS, Project Portfolio..., Marketing Strategy, Mobile Devices, Sales, Unified Communications, Sales Engineering, Channel Partners, VoIP, Ethernet, Professional Services
Education
Six Sigma Green Belt Certification 2008 — 2009
Level 3 Communications
PMP Certification 2007 — 2007
Project Management Institute
Oregon State University 1999 — 2000
MBA, International Business
Université Jean Moulin (Lyon III) 1995 — 1999
BA, IUP MSG
Time Warner Cable Business Class 2014 - Present
Windstream February 2013 - November 2014
EarthLink August 2001 - January 2013
Skills
Co-location, PRI, SIP Trunking, Telecommunications, Hosted Services, MPLS, Cloud Computing, Managed Services, Metro Ethernet, Data Center, Direct Sales, SaaS, Hosted Voice, Solution Selling, Ethernet, Telecom Expense..., Broadband, SIP, Integration, WAN, Wireless, Sales Process, Account Management, IT Service Management, IP PBX, LAN-WAN, Sales Engineering, Virtualization, Enterprise Software, IP, VoIP, Selling, Salesforce.com, Mobile Devices, Network Design, Sales, T1, Networking, Unified Communications, Telephony, Call Centers, Cisco Technologies, DSL, Telecommunication..., Internet Services, Optical Fiber, Channel Partners, Professional Services, Strategic Partnerships, Customer Retention
Education
Livingstone College 1979 — 1984
BS, Business Management
Catawba College 1983 1983 — 1983
Certifcate, Business, Management, Marketing, and Related Support Services
Central High School Bridgeport CT 1977 — 1979
HS Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Kolbe High School Bridgeport CT 1976 — 1977
Transferred To Central High, English Language and Literature, General
TSAChoice, Inc. April 2015 - Present
Windstream January 2013 - January 2015
Verizon Wireless August 2006 - January 2013
Ritz Camera & Image March 2004 - September 2006
US Army 1997 - 2003
Skills
Direct Sales, Solution Selling, Customer Retention, Managed Services, Telecommunications, Wireless, Customer Satisfaction, Sales, Sales Management, Sales Process, Unified Communications, Team Building, Account Management, Leadership, Sales Presentations, Ethernet, Sales Operations, Salesforce.com, Call Centers, VoIP, B2B, Cold Calling, Telephony, Selling, Training, Customer Experience, Microsoft Excel, Mobile Devices, MPLS, Business Development, Networking, M2M, Cellular Communications, T1, Quotas, Sales Prospecting, Management, Customer Service, New Business Development, Team Leadership, Strategic Planning
Education
University of South Carolina-Columbia 2004 — 2006
Communication and Media Studies
Midlands Technical College 2003 — 2004
Windstream February 2015 - Present
Level 3 Communications May 2012 - January 2015
XO Communications July 2006 - April 2012
Skills
Managed Services, Co-location, MPLS, Private Line, Solution Selling
Education
Northwestern University 1988 — 1992
B.S., Communications
Windstream August 2014 - Present
Skills
Communication, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Energetic Leader, Organization
Education
Shorter College 2007 — 2009
Windstream June 2015 - Present
Frontier Communications April 2014 - May 2015
Frontier Communications March 2010 - April 2014
Northland Communications August 2004 - February 2010
Roser Communications Network, Inc July 1994 - August 2004
WRCK-FM November 1992 - July 1994
Oneida County ARC August 1991 - July 1994
The Resource Center September 1990 - August 1991
Digital Equipment Corporation July 1988 - September 1990
The Resource Center July 1987 - July 1988
Skills
PHP, MySQL, Ubuntu, Mac OS X, Netcool, Linux, Apache, Windows, Microsoft Office, OS X, Servers, Solaris, Networking, Integration, Telecommunications, Hardware, Databases, Operating Systems, Technical Support, Computer Network..., Testing, VoIP
Education
Gen-E
Intelek Technologies 2009 — 2009
Mohawk Valley Community College 2007 — 2009
SUNY Fredonia 1986 — 1987
Pulaski Academy and Central School 1982 — 1986
Windstream February 2015 - Present
Integra Telecom September 2011 - February 2015
JWH Group Advisors February 2011 - October 2011
Level 3 Communications February 2009 - February 2011
Level 3 Communications February 2007 - February 2009
Level 3 Communications January 2006 - February 2007
Level 3 Communications August 1998 - January 2006
MCI Communications 1993 - 1998
Skills
Product Management, Product Marketing, Corporate Strategy..., Product Development, Brand Development..., Commercial Management, Pricing Strategy, Public Relations, Corporate Communications, Customer Experience..., Segmentation, Marketing Strategy, Marketing Communications, Social Media Marketing, Digital Marketing, Business Process..., Marketing, Customer Experience, Business Transformation, Business Development, Business Strategy, E-commerce, Go-to-market Strategy, Leadership, Managed Services, Mergers, Project Management, SaaS, Solution Selling, Start-ups, Strategic Partnerships, Strategy, Telecommunications
Education
Rochester Institute of Technology 1988 — 1992
BS
Windstream October 2015 - Present
Windstream Communications November 2012 - Present
Windstream June 2002 - November 2012
Windstream January 2002 - June 2002
Windstream Communications (formerly Teleco Charleston) February 1999 - January 2002
United States Navy August 1988 - June 1998
Skills
Proficient in MS Office, Telecom Sales, Internet Sales, VoIP, Hosted VoIP, T1 Sales, Customer Satisfaction, Customer Relations, Customer Service, PBX Programming, T1, Microsoft Office, Sales, Managed Services, IP, Recruiting, Solution Selling, Management, Unified Communications, Training, Strategic Planning, Telephony, Selling, Co-location, PRI, Salesforce.com, Long Distance, Networking, Sales Operations, WAN, MPLS, Enterprise Software, Telecommunications, SIP Trunking, Leadership, Account Management, Hosted Services, CRM, Call Centers, Direct Sales, Customer Retention, Metro Ethernet, Ethernet, Security, SIP, Wireless, Broadband, LAN-WAN, Private Line, Sales Process
Education
Midlands Technical College 2002 — 2003
Telecom Systems Management
Trident Technical College 2000 — 2002
Telecom Systems Management
Windstream Hosted Solutions December 2014 - Present
Windstream November 2013 - November 2014
Windstream May 2012 - October 2013
Agility Recovery Solutions January 2011 - May 2012
Family Caregiver Services November 2008 - December 2010
COOLING TECHNOLOGY, INC. 2008 - 2008
Insight Imaging, LLC February 2005 - August 2007
Carolinas Healthcare System January 2000 - February 2005
Skills
Process Improvement, Sales, Business Development, Management, Marketing, CRM, Salesforce.com, VoIP, Disaster Recovery, B2B, Customer Service, MPLS, Program Management, Strategic Account..., Revenue & Profit Growth, Team Building, National Account..., Market & Industry..., Competitive Positioning, Continuous Improvement, Vendor Relations, Turnaround Management, Cost Control & Reduction, Product Development, Market Segmentation, Solutions Selling, Market Development, Client Retention, Product Marketing, Account Retention, Brand Management, Account Management, Customer Needs..., Customer Satisfaction, Market Research, Sales Cycle Management, Sales Forecasting, Sales Presentations, Strategic Market..., Territory Development, Staff Training,, Strategic Planning, Business Consulting, Pricing, New Market Expansion, Operations Management, Recruitment, Hiring, Consultative Sales, Budgets
Education
Queens University of Charlotte 2013 — 2014
Executive Coaching
McColl School of Business Queens University 2005 — 2008
Masters, Masters of Business Administration
Queens University 2000 — 2004
Bachelor of Arts, Business Administration
Creative Fire Inc April 2014 - Present
Windstream September 2013 - April 2014
Interstate Restoration March 2011 - June 2013
Will2Walk Foundation February 2012 - January 2013
Creative Fire Inc January 2004 - January 2013
Paladin Legal Advocacy Center July 2009 - July 2010
FonRoots, Inc March 2007 - October 2008
Singlepoint Resources July 2000 - June 2004
FILA Golf 1998 - 2000
Skills
Marketing, Marketing Strategy, Business Development, Strategic Partnerships, Strategy, Social Media Marketing, Sales, New Business Development, Leadership, Social Networking, Management, Start-ups, Contract Negotiation, Strategic Planning, Negotiation, Market Planning, Customer Service, Training, Insurance, Creative Direction, Real Estate, Budgets, Sales Management, Project Management, Team Building, Business Strategy, Advertising, Social Media, Small Business, Entrepreneurship, Trade Shows, Lead Generation, Business Planning, Public Speaking, Account Management, Risk Management, Selling, Public Relations, Online Marketing, Sales Presentations, Event Planning, National Accounts, Business Continuity..., Brand Development, Event Management, B2B, Consulting, Economic Development, Commercial Real Estate
Education
Western Governors University 2013 — 2015
Bachelor of Science (BS), Marketing Management
Stringham Real Estate School 2007 — 2007
Sales Agent, Real Estate
Salt Lake Community College 1997 — 1999
AAS, Graphic Design, 3.983
Arkansas Blue Cross Blue Shield March 2015 - Present
Arkansas Blue Cross Blue Shield March 2014 - March 2015
Northrop Grumman Corporation Chipton Ross November 2013 - March 2014
Windstream May 2013 - November 2013
Arkansas Blue Cross Blue Shield February 2012 - May 2013
Mutual Telecom Services Inc. "A wholly owned subsidiary of Black Box Corporation" March 2008 - March 2010
United States Air Force November 2002 - March 2007
Skills
Network Administration, Telecommunications, Switches, System Administration, Cisco Routers, Firewalls, EIGRP, Troubleshooting, DHCP, Routers, Networking, Wireless Networking, OSPF, Routing Protocols, VLAN, Software Installation, CCNA, LAN-WAN, TCP/IP, Cisco Nexus, WAN, Routing, Hardware, Servers, VoIP, DNS, Cisco Technologies, Security, Telephony, VPN, MPLS, BGP, RIP, ASA, Cisco Certified, Catalyst Switches, Cisco IOS, Network Architecture, LAN Switching, WLAN, IPSec, T1, CompTIA Network, Information Technology, Cisco ASA
Education
Pulaski Technical College 2010 — 2012
Associate of Applied Science, Computer Information Systems option Networking, 3.91
University of Maryland University College 2005 — 2005
Conway High School 1996 — 1998
Windstream April 2015 - Present
GLOBALINX October 2012 - March 2015
Windstream Communications/PAETEC January 2006 - October 2012
East Millbrook IB Middle School 2004 - 2006
Honeyoye Central School District 2002 - 2004
Monroe 2-Orleans BOCES 1999 - 2002
Skills
VoIP, Telecommunications, IP, MPLS, Ethernet, SIP Trunking, Hosted Voice, Hosted Services, 5ESS, Broadsoft, SMS, ISDN, QoS, Unified Communications, Unified Messaging, Cisco Technologies, Network Design, TDM, Network Engineering, Visio, Managed Services, Virtualization, MPLS VPN, VMware, CompTIA Network+, Polycom, Adtran, Fax over IP, Telephony, SIP
Education
State University of New York College at Brockport 1998 — 2001
significant coursework completed but degree not attained., Master's of Education
State University of New York College at Brockport 1996 — 2001
Bachelor of Science (BS), History, Cum Laude
Monroe Community College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, Dean's list
Windstream January 2015 - Present
Silverleaf Resorts July 2009 - December 2014
Bluegreen Vacations July 2006 - June 2009
Skills
Marketing, Sales, Marketing Strategy, Sales Management, Management, Event Management
Education
Millikin University 2000 — 2004
Bachelor of Science (B.S.), Sports and Exercise
Driscoll Catholic High School 1996 — 2000
Vanick Digital July 2015 - Present
Windstream January 2015 - July 2015
NRI Plan Express June 2013 - November 2014
Vanick Group - TOTUS November 2007 - June 2013
Vanick Digital November 2007 - June 2013
Plan Express September 2000 - July 2007
DCR 1999 - 2000
Methodist Healthcare 1995 - 1999
Skills
Account Management, New Business Development, Social Media Marketing, Marketing, Business Development, Online Advertising, Leadership, Marketing Communications, Direct Sales, Sales Management, SEO, Lead Generation, Direct Marketing, Sales Process, CRM, B2B, Public Relations, Digital Marketing, Strategic Partnerships, Online Marketing, Salesforce.com
Education
Southeast Missouri State University 1985 — 1989
Bachelor of Science (BS), Marketing
Calero Software September 2014 - Present
Calero Software March 2013 - September 2014
Windstream 2013 - September 2014
PAETEC April 2010 - March 2013
PAETEC March 2008 - April 2010
Mary Cariola Children's Center November 1997 - November 2007
Skills
Customer Service, Microsoft Office, Windows, Excel, Word, Outlook, Employee Training, Metasolv M6, Oracle Applications, Special Education, Program Management, Microsoft Word, Microsoft Excel, Sales, Telecommunications, Training, MPLS, Wireless, Managed Services
Education
Monroe Community College 1995 — 2001
Liberal Arts and Sciences/Liberal Studies
ECS Federal, Inc. December 2006 - Present
RGS TITLE, LLC June 2003 - December 2006
Windstream December 2002 - May 2003
Windstream June 2001 - December 2002
Skills
Servers, Security, Network Administration, Network Security, Virtualization, Active Directory, Windows Server, System Administration, DHCP, DNS, Group Policy, VMware, Terminal Server, Microsoft Exchange, Microsoft Office, Technical Support, XP, Operating Systems, Software Installation, Windows 7, Blackberry Enterprise..., Help Desk Support, Laptops, Windows XP
Education
University of Phoenix 2009 — 2012
Bachelors, Information Technology, A
Lehigh Carbon Community College
Associate's in Applied Science (A.A.S, Computer Specialist; Cisco Networking
University of Phoenix
Bachelor of Science (B.S), Information Technology
Lehigh Carbon Community College 1999 — 2001
Associate's degree, Computer Specialist - Cisco Networking
Windstream April 2015 - Present
Central Piedmont Community College November 2014 - Present
LPL Financial September 2014 - December 2014
Bryant & Stratton College August 2011 - June 2014
Bryant & Stratton College January 2011 - June 2014
Bryant & Stratton College September 2010 - August 2011
Cox Communications May 2007 - May 2008
Skills
•Server 2003, Server..., •Active directory, •Cisco, •Microsoft office (..., •Citrix, •Group policy, •Clear OS, •Windows operating..., •Apple operating..., •iOS, Android, •Meru Wireless, •VOIP, PoE, •Remote Desktop, •VPN, •Microsoft Exchange, •SharePoint, •Troubleshooting, •Customer service..., •Communication, •Self-motivated, •Works well with teams..., Customer Service, Higher Education, Microsoft Exchange, Staff Development, Troubleshooting, VPN, Adult Education, Networking, Public Speaking, Active Directory, Training, Microsoft Office, Remote Desktop, Program Management, Resume Writing, SharePoint
Education
Strayer University 2008 — 2010
Master of Business Administration (M.B.A.), Management Information Systems, General
Norfolk State University 2002 — 2007
Bachelor's Degree, Information Technology
Windstream December 2014 - Present
Windstream February 2012 - December 2014
Sears Holdings Corporation September 2009 - January 2012
ghSMART September 2004 - August 2009
McKinsey & Company July 2000 - July 2004
Motorola SPS May 1996 - September 1998
US Navy May 1989 - April 1996
Skills
Acquisition Integration, Business Strategy, Change Management, Human Resources, Leadership, Leadership Development, Management, Management Consulting, Performance Management, Strategic Planning, Strategy, Succession Planning, Talent Management, Organizational..., Start-ups, Executive Management
Education
Northwestern University - Kellogg School of Management 1998 — 2000
MBA
The University of Connecticut 1994 — 1996
MS, Mechanical Engineering
University of Pennsylvania - The Wharton School 1985 — 1989
B.S., Finance & Mechanical Engineering
Windstream August 2015 - Present
UW Credit Union April 2014 - May 2015
River Valley Bank June 2011 - November 2012
Network Funding LP - Residential Mortgage Bank - Madison Branch 2009 - June 2011
Associated Bank 2007 - 2009
Skills
Cisco Routers, Cisco IOS, LAN Switching, Catalyst Switches, OSPF, EIGRP, HSRP, Spanning Tree, Link Aggregation, Cisco VoIP, Cisco UCS, Cisco Call Manager, Windows Server, Windows 7, Ubuntu, Customer Service
Education
Madison Area Technical College 2012 — 2015
Associate of Science (A.S.), IT Network Specialist, 3.9 GPA
McFarland High School 1997 — 2000
Windstream June 2015 - Present
General Datatech May 2013 - May 2015
Bluestream previously known as Tyco Electronics and ADC June 2006 - May 2013
Quality Network Services Inc July 2000 - June 2006
Fujitsu Network Communications July 1997 - July 2000
United States Air Force April 1994 - July 1997
Skills
SDH, Telecommunications, DWDM, Cisco Technologies, Optical Fiber, Troubleshooting, LAN-WAN, Testing, T1, Networking, IP, Wireless, VoIP, Network Design, Ethernet, Fiber Optics, Telephony, Network Architecture, Routing, MPLS
Education
Park University 2004 — 2008
Bachelor of Science, Computer Information Systems and Management
Sharp Notions, LLC October 2010 - Present
VirtualScopics August 2012 - May 2013
Windstream March 2010 - September 2012
StormFrog June 2009 - August 2009
Tilt Factor Laboratory November 2007 - May 2009
PAETEC June 2008 - September 2008
Croop-LaFrance October 2006 - March 2008
Skills
ASP.NET, ASP.NET MVC, C#, HTML 5, CSS3, Java, Oracle E-Business Suite, Oracle SQL, ActionScript, DotNetNuke, JSP, MySQL, Oracle Application..., Eclipse, Microsoft SQL Server, SOAP, SOA, Weblogic, JIRA, Confluence, Fisheye, TeamCity, Toad, Tortoise SVN, Hg, CVS, Oracle BPEL, Quality Center, SQL
Education
Rochester Institute of Technology 2005 — 2010
Bachelors, Computer Science, 3.3
Fairport High School 2001 — 2005
Capital One September 2013 - Present
Windstream September 2012 - September 2013
The Law Firm of Carl B. Grant November 2011 - May 2012
Skills
Microsoft Word, Microsoft Excel, Microsoft Publisher, Data Entry, Time Management, Telephone Skills, Windows 7, Customer Service, Accounting, Outlook, Finance, Research and Analysis..., LexisNexis
Education
University of Baltimore 2013 — 2016
Master's Degree, Criminal Justice
South Carolina State University 2008 — 2012
Bachelor's degree, Criminal Justice
Windstream April 2015 - Present
Windstream Communications March 2015 - Present
Windstream Communications January 2013 - Present
Windstream Communications January 2012 - Present
Skills
Telecommunications, VoIP, MPLS, Managed Services, IP, Unified Communications, Wireless, Telephony, Ethernet, SIP, T1, Solution Selling, Network Design, Co-location, SIP Trunking, Call Centers, Cisco Technologies, Direct Sales, WAN, Switches, Troubleshooting, DSL, ATM networks, DSLAM, ATM Networks, LAN-WAN, Routers, Management
Education
Park University 1998 — 2000
Bachelor of Applied Science (B.A.Sc.), Social Psychology
Windstream Communications October 2012 - Present
WINDSTREAM October 2012 - Present
Baker & Taylor 2013 - 2014
Baker & Taylor 2013 - 2014
Windstream Communications October 2010 - October 2012
PAETEC/WINDSTREAM October 2010 - October 2012
PAETEC June 2010 - October 2010
PAETEC June 2010 - October 2010
Boston Market August 2007 - September 2010
Party City August 2004 - March 2007
Skills
Sales, Customer Service, Service Coordination, Customer Support, Customer Satisfaction, Customer Insight, Telecommunications..., Billing Systems
Education
Monroe Community College 2005 — 2007
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Rush Henrietta 2000 — 2005
high school diploma
Henrietta Senior High School
High School diploma
Monroe Community College
Associates Degree, Liberal Arts and Science
Fayette County Public Schools (KY) September 2014 - Present
Windstream 2006 - 2007
Verizon Information Services 2003 - 2005
Mutual of Omaha 2002 - 2003
American Recordable Media 2000 - 2002
Skills
Sales Operations, Sales, Public Speaking, Customer Service, History, Advertising, Teaching, Research, American History, PowerPoint, Tutoring, Sales Management, Sales Process, Cold Calling, Leadership, Advertising Sales, Time Management, Team Building
Education
University of Kentucky 2009 — 2011
Bachelor of Arts (B.A.), History
Marshall University
Windstream April 2015 - Present
American Express February 2011 - December 2014
Valpak September 2004 - January 2011
WRRM 98 Radio January 1999 - August 2004
Freelance 2001 - 2001
Columbus Crew February 1999 - December 1999
American Red Cross 1998 - 1999
Freelancer 1992 - 1999
Skills
Salesforce.com, Marketing, Lead Generation, Cold Calling, Account Management, Sales, Business Development, Presentation Development, Client Presentation, Listening skills, Negotiation, Working remotely, Digital Marketing, B2B, Sponsorship, Direct Marketing, Sales Presentations, Marketing Strategy, CRM, Strategic Partnerships, New Business Development, Sports Marketing, Event Management, Sales Process
Education
Ohio University 1996 — 1997
Masters, Sports Administration
Miami University 1988 — 1992
Bachelor's degree, Mass Communications
Windstream August 2015 - Present
Allied Wireless Communications Corporation April 2010 - August 2015
Verizon Wireless January 2009 - December 2009
Alltel January 2008 - December 2008
Alltel September 2005 - January 2008
Alltel September 2003 - August 2005
Alltel January 2003 - September 2003
Alltel November 1985 - January 2003
Skills
Call Center, Telecommunications, Forecasting, Customer Experience, Cross-functional Team..., Process Improvement, Business Process..., Customer Retention, Management, Call Centers, Team Building, Team Leadership, Selling, Troubleshooting, Vendor Management, Contract Negotiation, Training, Leadership, Sales Management, Wireless, Strategic Planning, Sales, Strategy, Integration, Marketing, Budgets, Team Management, Outsourcing
Education
Malone University 1991 — 1993
BA, Managment
Parkland College 1981 — 1984
AS, Business Administration
Windstream July 2014 - Present
Integrative Logic (division of Luckie & Co.) February 2013 - April 2014
Integrative Logic (division of Luckie & Co.) August 2012 - February 2013
Official Payments April 2011 - June 2012
Integrative Logic August 2010 - February 2011
Inteletix Corporation March 2008 - August 2010
Intelligent Strategies and Information Solutions, Inc. DBA Inteletix Corporation April 1992 - March 2008
Advance Technology Corp. July 1994 - March 1996
University of Georgia August 1987 - March 1994
Louisiana State University April 1986 - June 1987
Skills
Segmentation, SAS, Business Intelligence, Web Analytics, Data Mining, Predictive Modeling, Analytics, Data Analysis, Business Analytics, Management, Digital Marketing, Big Data, Online Marketing, Database Marketing, Market Analysis, Data Warehousing, Analysis
Education
The University of British Columbia 1982 — 1986
Ph.D., Genetics
The University of British Columbia 1976 — 1982
M.S., Genetics
North Carolina State University 1972 — 1975
B.S., Biology
Seeking New Position August 2015 - Present
Windstream October 2014 - August 2015
Windstream Communications March 2014 - October 2014
Windstream Communications September 2012 - March 2014
Windstream Communications July 2011 - September 2012
MetLife March 2003 - June 2008
Skills
Telecommunications, Customer Service, VoIP, Sales, Microsoft Office, Microsoft Excel, Salesforce.com, Outlook, Team Building, Customer Experience, Data Entry, Lotus Notes, PowerPoint, Training, System Administration, Visio, Insurance, Photoshop, PeopleSoft, Network Design, Spreadsheets, Teamwork, Telephone Skills, Carrier Ethernet, QuickBase, MPLS, Ethernet
Education
Manchester Community College 2010 — 2012
General Studies
International Academy of Design and Technology 2001 — 2001
Certificate, Computer Graphics
Windstream January 2013 - Present
Windstream Communications November 2011 - January 2013
PAETEC March 2010 - November 2011
Skills
Account Management, Customer Experience, Customer Satisfaction, Direct Sales, Solution Selling, Managed Services, Unified Communications, VoIP, Telecommunications, MPLS, Ethernet, Co-location, SaaS
Education
Montclair State University 2002 — 2007
Bachelor's degree
Windstream July 2015 - Present
Windstream Communications July 2013 - Present
Windstream Communications September 2012 - July 2013
Windstream Communications December 2010 - September 2012
Windstream Communications June 2007 - December 2010
Skills
DMS-10 Support, DCO Support, Siemens EWSD support, Microsoft Office, Writing, Social Networking, Troubleshooting, Team Leadership, Editing, Switches, Customer Service, Telecommunications, Blogging, Social Media Marketing, EWSD, Creative Writing, HTML, MPLS, C20, C15, GTD-5, TDM, Telephony, Integration, VoIP, Network Design, Voice Mail, perl, BMC Remedy, MySQL, Ethernet, IP, SIP Trunking, DS3, T1, Netcool, Frame Relay, DSL, PRI, Network Engineering, Adtran, Calix, Tekelec STP, SS7, ATM networks, TCP/IP, Disaster Recovery, Computer Network..., Fiber Optics, Provisioning
Education
Texarkana College 1999 — 2000
Electrical and Electronics Engineering
Southern Arkansas University 1996 — 1997
Electrical and Electronics Engineering
Windstream Communications May 2014 - Present
Windstream April 2013 - May 2014
Windstream Communications June 2007 - April 2013
Windstream April 2004 - June 2007
Pinnacle Technology Advisors January 2000 - April 2004
Satellink Communications February 1998 - January 2000
MCI Corporation April 1992 - February 1998
Aetna September 1982 - April 1992
Skills
Sales Process, Sales Management, Direct Sales, Marketing Strategy, Strategic Planning, Sales, Account Management, Strategy, Business Development, Management, Sales Operations, Corporate Branding, Wireless, Business Planning, B2B, Team Building, Leadership, Managed Services, Cloud Computing, Solution Selling, Training
Education
Rutgers University-New Brunswick 1978 — 1982
BA, Business Admin / Computer Science
Windstream 2012 - 2012
L&W Engineering May 2010 - May 2011
Connexion Technologies April 2009 - August 2009
Shibuminet LLC January 2009 - April 2009
Charter Communications April 2008 - October 2008
Sprint/Nextel Corp April 2005 - April 2008
Connexion Technologies 2007 - 2007
NTC January 2000 - January 2005
Skills
VoIP, Switches, Troubleshooting, Cisco Technologies, Networking, Network Administration, Servers, Firewalls, Scanners, Technical Support, PABX, Maintenance & Repair, Transmission, Wireless Networking, Network Design, Telecommunications, Routers, QoS, Wireless, CDMA, Software Installation, Windows Server, Juniper, LAN-WAN, Telephony, Juniper Technologies, IP, DSL
Education
Elementary in Violet
Pensacola Junior College
Iowa Network Services 2015 - 2015
INS 2015 - 2015
INS 2015 - 2015
Frontier Communications 2012 - 2013
Windstream February 2008 - August 2012
Sprint 1986 - 2008
Skills
Telecommunications, Wireless, Broadband, Network Design, Unified Communications, VoIP, Ethernet, MPLS, Telephony, Product Development, Managed Services, Management, Program Management, Co-location, Product Management, IP
Education
Rockhurst University 1989 — 1993
MBA, Finance and Accounting
University of Central Missouri 1981 — 1983
ms, industrial management
Windstream Communications August 2014 - Present
Windstream Communications September 2012 - August 2014
Windstream August 2011 - September 2012
Vintage Entertainment Group June 2005 - June 2012
PAETEC June 2010 - August 2011
J.O. Cook Incorporated February 2006 - April 2010
PAETEC 2010 - 2010
Village of Avon Summer Recreation June 2002 - August 2006
YMCA September 2004 - January 2006
Vintage Entertainment Group June 2002 - August 2005
Skills
Call Centers, Customer Satisfaction, Customer Service, Telecommunications
Education
The College at Brockport, State University of New York 2007 — 2010
BS, Business Administration and Management (AACSB)
Monroe Community College 2004 — 2007
Liberal Arts
Windstream February 2013 - Present
Integra Telecom June 2011 - February 2013
Remax April 2006 - June 2011
Skills
Lead Generation, Major Accounts, Account Management, Telecommunications, Entrepreneurship, Cloud Computing, SaaS, Direct Sales, Sales, Solution Selling, Strategic Planning
Education
Linfield College 1999 — 2003
BA, Computer Science
Windstream March 2012 - Present
Lids Team Sports December 2008 - December 2011
Sammons Securities 2007 - 2011
Skills
Marketing, New Business Development, Account Management, Contract Negotiation, Customer Service, Sales, Negotiation, Cloud Computing, Cold Calling, Direct Sales, Selling, Business Development, Managed Services, Sales Operations, Data Center, Social Media Marketing, Customer Retention, Salesforce.com, Sales Process, Leadership, Sourcing, Retail
Education
Utah State University 2002 — 2005
BS, Marketing
Snow College 2000 — 2002
AS, Gen Ed
Viewmont High School 1998 — 2000
High School Diploma, Gen Ed
Windstream July 2015 - Present
Windstream Communications May 2013 - August 2015
Rochester Campus September 2011 - June 2012
Wheatland Chili Central School District September 2009 - June 2011
Penfield Central School September 2008 - June 2009
Spencerport Central School September 2007 - June 2008
Phelps-Clifton Springs Central School September 2006 - June 2007
Fox Rochester-WUHF 31 November 2001 - March 2003
BBC Wales September 2000 - December 2000
Skills
Customer Service, Education, IEP, Instructional Design, Integrated Marketing, Lesson Planning, Language Arts, Literacy, Management, Radio, Social Studies, Special Education, Teaching, Telecommunications
Education
Le Moyne College
Master of Education
SUNY
Bachelor of Science, Communication
FirstLight Fiber May 2015 - Present
Windstream April 2011 - April 2015
OfficeMax Inc January 2005 - November 2009
U.S. Cellular Corporation April 1993 - June 2004
L.A. Cellular 1990 - 1992
Skills
Consultative Selling, Cloud Computing, Data Center, Managed Services, VoIP, IP, B2B, Account Management, Sales Management, New Business Development, Cold Calling, Direct Sales, Solution Selling, Selling, SaaS, Competitive Analysis, Unified Communications, Security, Wireless, Telecommunications, Enterprise Software, Strategic Partnerships, Sales Process, MPLS, Sales, Professional Services, Storage, Co-location, Channel Partners, Sales Operations, Customer Retention
Education
Moorpark College 1983 — 1986
Business
Royal High School 1979 — 1981
Diploma, General
Windstream May 2015 - Present
Genesis10 / Windstream Communications November 2014 - Present
Genesis10 / Windstream Communicat May 2012 - November 2014
Progressive Communication Services January 2011 - December 2011
Verizon Business June 2009 - June 2011
Fujtsu March 2009 - May 2009
Tekmark Global Solutions October 2008 - January 2009
Verizon Enterprise Solutions Group June 1978 - August 2007
Chemical Bank October 1975 - 1978
Skills
Asynchronous..., Frame Relay, DSL - Ethernet, SDH, DWDM, Call Center, Negotiation, MPLS, ATM networks, Telecommunications, Vendor Management, IP, VoIP, Integration, Network Design, Transmission, DSL, Ethernet, T1, Optical Fiber, Provisioning, Testing, Switches, Enterprise Software, Routers, Call Centers, DS3, CDMA, Broadband, Routing, Wireless, Computer Network..., Managed Services, Network Engineering, LAN-WAN, WAN, Fiber Optics, Telephony, Unified Communications, ATM Networks
Education
Pace University - Lubin School of Business 1995 — 1998
NONE, Information Systems
Herbert H Lehman City University of N.Y 1973 — 1975
none, Acconting
Evander Childs High School 1969 — 1973
Academic, Academic
Windstream June 2015 - Present
Skills
Customer Service, Microsoft Office, Process Improvement, Management, Microsoft Excel, Leadership, Strategic Planning, Project Management
Education
Franklin University 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
North Arkansas College 2008 — 2010
Associate of Science (A.S.), Business Administration and Management, General
Windstream May 2014 - Present
Apex Systems/Wells Fargo August 2013 - December 2013
Hunter & Hunter General Services February 2013 - July 2013
Aerotek/Ingersoll Rand July 2012 - February 2013
Wachovia/Wells Fargo October 2005 - September 2011
Skills
Training, Software Documentation, Small Business Lending, Payroll, Portfolio Management, Mortgage Lending, Leadership, Customer Service, Commercial Banking, Access, Banking, Loans, Credit Analysis, Consumer Lending, Credit, Mortgage Banking, Commercial Lending, Management, Process Improvement, Public Speaking, Sales, Team Building, Outlook, Microsoft Office
Education
North Carolina Agricultural and Technical State University 2001 — 2002
Accounting
Garinger High 1997 — 2001
High School, Diploma
Windstream Communications October 2012 - Present
Windstream Communications June 2012 - October 2012
Windstream Communications December 2011 - June 2012
PAETEC Communications September 2008 - November 2011
PAETEC 2008 - November 2011
Windstream September 2008 - September 2008
Avaya September 1995 - September 2008
Lucent Technologies September 1995 - January 1999
Skills
MPLS, SIP Trunking, VoIP, T1, Co-location, Telephony, Ethernet, Unified Communications, SIP, Telecommunications, Managed Services, PRI, IP, Hosted Services, TDM, Avaya, Sales Engineering, WAN, Cisco Technologies, Voice & Data Convergence, Network Design, Frame Relay, Metro Ethernet, LAN-WAN, IP PBX, ISDN, Optical Fiber, MPLS VPN, Internet Services, QoS, DS3, DSL, DWDM, Switches, Broadband, Wireless, ATM networks, Fiber Optics, Voice Mail, Routing, Video Conferencing, Network Engineering, Routers, Data Center, Avaya Technologies
Education
Westminster College 1996 — 2000
Associates of Science, Computer Science; General Studies/Electrical Engineer
Westminster College 1995 — 1999
Bachelor of Science (B.S.), Computer Engineering
Salt Lake Community College 1992 — 1996
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Windstream January 2015 - Present
Global Linking Solutions, Charlotte, North Carolina June 2011 - January 2015
Time Warner Cable May 2009 - July 2011
Connextions June 2010 - January 2011
Skills
Routers, Cisco Technologies, Switches, Telecommunications, Cable Modems, Cable Broadband, DSL, Wireless Networking, MPLS, Mac OS, Linux, Cisco IOS, Troubleshooting, WAN, VPN, LAN-WAN, Cisco Routers, Network Administration
Education
Rowan-Cabarrus Community College
Networking Technology Specialization, Computer Systems Networking and Telecommunications
Integra September 2013 - 2014
Airband Communications April 2012 - December 2012
Windstream June 2011 - April 2012
Xerox Corporation March 2009 - January 2011
Verizon Wireless March 2007 - March 2009
Sprint 2000 - 2005
MCI Communication Corp now Verizon Enterprise Solutions January 1988 - 2005
Skills
Solution Selling, Unified Communications, Co-location, Direct Sales, Telecommunications, MPLS, New Business Development, Call Centers, Managed Services, Account Management, VoIP, Wireless, Cloud Computing, Sales, Sales Management, Vendor Management, Ethernet, Channel Partners, Business Development, Sales Process, Salesforce.com, Selling, Telephony, SIP Trunking, Professional Services, SaaS, SIP, Data Center, Strategic Partnerships, Mobile Devices, IP, Networking, Hosted Services, Go-to-market Strategy, T1, WAN, Enterprise Software
Education
Michigan State University 1983 — 1987
BA, Telecommunications & Marketing
University of Michigan - School of Information 1984 — 1984
Summer Session, Telecommunications Management
Windstream September 2015 - Present
Rochester Institute of Technology May 2011 - August 2015
Keuka College January 2015 - May 2015
Sieger Services Inc. January 2014 - February 2014
Homeland Security/Monroe Community College January 2013 - February 2013
C&M FORWARDING January 2012 - February 2012
Skills
Leadership, Research, Sports Management, Public Speaking, Facebook, Event Planning, Athletics, Microsoft Word, Microsoft Office, Time Management
Education
Keuka College 2011 — 2015
Bachelor of Science (BS), Business Management, Graduate
Churchville CHili 2007 — 2011
Regents, Business/Art
Windstream December 2010 - Present
KDL May 2010 - December 2010
Cerner Corporation June 2008 - August 2008
e2e websolutions May 2006 - January 2008
Skills
LAN-WAN, Network Design, VoIP, Troubleshooting, Ethernet, DWDM, MPLS, Testing, Cisco Technologies, IP, Computer Network..., Wireless, WAN, Telecommunications, Fiber Optics, Network Engineering, Switches, Visio, TCP/IP, SDH, Provisioning, Cisco IOS, Network Architecture, Networking, Routers, Optical Fiber
Education
University of Central Missouri 2008 — 2010
Bachelor's degree, Electronic Technology
Metropolitan Community College-Business & Technology 2007 — 2009
General Education
Blue Springs South High School 2004 — 2008
High School Diploma
Windstream March 2010 - August 2015
Quagga/PAETEC/Windstream March 2010 - August 2015
PennySaver 2005 - 2009
Trader Publications May 2003 - November 2005
Harmon Homes May 2003 - November 2005
Teraglobal Communications Corp August 2001 - April 2002
Intel May 2000 - July 2001
Computer Networks/Futurelink May 1998 - May 2000
Skills
Account Management, Lead Generation, Salesforce.com, CRM, Marketing Communications, Sales Management, Sales, Email Marketing, New Business Development, B2B, Marketing, Marketing Strategy, Cold Calling, Outside Sales, Customer Retention, Client Rapport
Education
Schoolcraft College 1980 — 1981
General Ed, 3.4
Clarenceville High School 1977 — 1980
Diploma, Liberal Arts, 3.7
Union Home Mortgage July 2015 - Present
Premium Mortgage Corporation November 2012 - July 2015
Windstream June 2012 - November 2012
Wayside Garden Center April 2007 - July 2012
International Business Council of Greater Rochester NY January 2012 - May 2012
Skills
Microsoft Office, Mortgage Lending, Financial Analysis, Financial Accounting, Employee Benefits, Multi-state Payroll..., Account Reconciliation
Education
State University of New York College at Geneseo 2009 — 2012
Bachelor’s Degree, Accounting, 3.3
Rochester Institute of Technology
Bachelor’s Degree, Biotechnology, 3.5
Windstream July 2012 - Present
Skills
Microsoft Excel, Financial Analysis, Accounting, Telecommunications, Microsoft Word, Finance
Education
Mount Mercy University 2010 — 2012
Bachelor of Business Administration (BBA), Accounting
Kirkwood Community College 2008 — 2010
Associate of Arts (AA), Accounting
Windstream July 2010 - Present
Direct Energy September 2008 - March 2010
Frontier Communications September 2004 - August 2008
Skills
Marketing, Windows, Project Coordination, Mac OS, Microsoft Office, Microsoft Excel, Linux, Unix, Customer Service, Technical Support, Windows Server, Server Administration, Blackberry Enterprise..., Billing Systems, Sales, Salesforce.com, Troubleshooting, Integration, System Administration
Education
Keuka College 2011 — 2013
Bachelor’s Degree, Business Administration and Management, General, 16
Monroe Community College 2009 — 2011
Associate’s Degree, Communication and Media Studies, 14
Windstream August 2004 - Present
Covista 2000 - 2004
WorldCom 1998 - 2000
WorldCom 1992 - 1998
Cable & Wireless 1987 - 1992
Skills
Managed Services, Solution Selling, Telecommunications, VoIP, Unified Communications, Direct Sales, Cloud Computing, MPLS, Sales, Wireless
Education
Michigan State University
Ashton Woods Homes July 2014 - Present
DesignSpec October 2001 - Present
The Home Depot, Corporate May 2007 - November 2007
Kairos Development Corporation June 2005 - November 2005
INVISTA, Inc. (Stainmaster Carpet) January 2004 - May 2005
Windstream August 2002 - May 2004
Amtico International Inc. June 1996 - October 2001
Skills
Interior Design, Residential Design, Microsoft Word, Project Management, LEED AP, Space planning, Furniture, AutoCAD, Interior Finish..., Interior Product..., Renovation, Excel, Word, Communications, AGi32 Lighting Software, Lighting Design, Writing, Research, Photoshop, Historic Preservation, Vendor Relations, Retail Design, Organization, Able To Multi-task, Hand Drafting, Rendering, Floor Plans, Flooring, Microsoft Excel, Design Research, Kitchen & Bath Design, Sketching, Space Planning
Education
Savannah College of Art and Design 2009 — 2010
M.A., Interior Design
The University of Georgia 1992 — 1995
BFA, Interior Design
Presbyterian College 1989 — 1991
Marietta High School
Windstream July 2014 - Present
Kinetix October 2013 - Present
Global Payments November 2013 - December 2014
Innovative Mattress Solutions October 2013 - July 2014
Kinetix July 2013 - October 2013
Wells Fargo December 2012 - September 2013
Wells Fargo September 2011 - November 2012
Sprint Nextel October 2010 - February 2011
University of Florida April 2009 - December 2009
Muvico Theaters October 2002 - August 2006
Skills
Recruiting, Public Speaking, Management, Leadership, Time Management, Human Resources, Talent Acquisition, Sales, Customer Service, People-oriented, Social Networking, Temporary Placement, Business Development, Cold Calling, Customer Retention, Social Media, Talent Management, Sales&Marketing, Analysis, Leadership Development, Coaching, Employee Relations, Customer-focused, Hiring, Building Relationships, Internet Recruiting, Consulting, Cross-functional Team..., Customer Satisfaction, Relationship Building, Strategic Sourcing, Supervisory Skills, Team Management, Sales Process, Interview Skills, Like Challenges, Youth Mentoring, Sales Growth
Education
University of Florida 2004 — 2012
Bachelor of Fine Arts (B.F.A.), Visual Art Studies/ Digital Media
Santa Fe College 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Blanche Ely High School 2000 — 2004
Valassis November 2014 - Present
Windstream July 2013 - August 2014
Sutherland Global Services February 2012 - February 2013
Doodle Bugs! Children's Centers October 2007 - February 2010
Skills
Customer Service, Customer Support, Call Centers, Sales, Office Administration, Communication, Computer Proficiency, Microsoft Word, Outlook, Creative Writing, English Literature, Troubleshooting, Data Entry, Time Management, Customer Retention, Telephone Skills, Teamwork, Critical Thinking, Leadership, Social Networking, Microsoft Excel
Education
Rochester Institute of Technology 2011 — 2013
Bachelors Science in Applied Arts and Sciences, English, Cultural Studies, and Creative Writng, GPA: 3.25
State University of New York College at Buffalo 2005 — 2010
N/A, Secondary Education and Teaching
Windstream 2015 - Present
Arkansas Division of Legislative Audit 2005 - 2014
Skills
Accounting, Payroll, Process Improvement, QuickBooks, Tax Preparation, Auditing, Internal Controls, Financial Reporting, Internal Audit
Education
University of Arkansas at Little Rock 2000 — 2005
Bachelor's degree, Accounting
Louisiana Tech University 1989 — 1991
Civil Engineering
Windstream April 2014 - Present
Windstream Communications April 2013 - April 2014
Windstream Communications September 2012 - April 2013
Windstream Communications June 2011 - September 2012
QComm Corporation December 2008 - June 2011
Pinnacle Computer Services September 2008 - December 2008
Skills
Carrier Ethernet, DWDM, IP, Fiber Optics, TDM, Fiber Optic Technology, Eagle Scout, Wireless, Ethernet, Telecommunications, Optical Fiber, NOC, Computer Network..., Networking, WAN, VoIP, MPLS, Telecommunications..., LAN-WAN, T1, Network Design, DSL, Cisco Technologies, Troubleshooting
Education
Michigan State University 2004 — 2006
CIS, Computer Engineering
Castle High School 2001 — 2004
Academic Honors, 9-12
Windstream May 2015 - Present
Windstream June 2013 - May 2015
Maxton January 2009 - December 2011
Aon April 2007 - January 2009
Skills
Customer Service, Sales, Landscape Construction, Basic electrical, Proficient on PC & Mac, Microsoft word, Microsoft Excel, Microsoft Visio, LTE, Tower Climbing, Visio, Technical Writing, Communication Systems, VoIP, MPLS VPN, Troubleshooting, MPLS, Cloud Computing, Microsoft Office, Direct Sales, Microsoft Word, Management
Education
Monroe Community College 2011 — 2013
Electrical and Electronics Engineering
Fairport High School 2002 — 2006
Regents Diploma
Windstream March 2015 - Present
ROC IT Solutions January 2014 - January 2015
Zones November 2013 - November 2013
Geva Theatre Center October 2011 - October 2013
WMCC The Fuse May 2010 - May 2011
Frontier Communications August 2007 - April 2010
Paychex November 1996 - May 2007
Paychex Inc. / National Business Solutions October 1994 - November 1996
Dataflex January 1994 - October 1994
Skills
Java, Web Development, REST, Play Framework, BootStrap, AngularJS, Social Networking, Event Planning, Social Media, Linux, Unix, Event Management, Video Editing, Customer Service, Microsoft Office, Blogging, Acting, Facebook, Music, Oracle, Windows 7, Public Speaking, Social Media Marketing, Entertainment, Theatre, Operating Systems, Editing, Photoshop, Creative Writing, Photography, Public Relations, Fundraising, Film, Video Production, Video, System Administration, Perl, C++, Eclipse, J2EE Application..., Oracle VM, JUnit, IntelliJ IDEA
Education
Monroe Community College 2010 — 2014
AS, Communications and Media Arts, 3.87
Nature's Variety October 2014 - Present
Nature's Variety October 2014 - Present
Windstream April 2014 - July 2014
Welch's tax service March 2014 - April 2014
stanley healthcare solutions April 2013 - January 2014
Forklifts of Omaha August 2006 - June 2012
Forklifts of Omaha August 2006 - April 2011
Lift Solutions Inc. July 2003 - August 2006
Lester Electrical March 1993 - March 2001
Skills
Data Entry, Outlook, Customer Service, Microsoft Word, Microsoft Excel, Telephone Skills, Invoicing, Filing, Inventory Management, Inventory Control, Shipping, Day Care, Childcare, Teamwork, Customer Satisfaction, 10 Key, Fax, Inventory, Time Management, Spreadsheets, Management, Team Building
Education
Southeast Community College 1990 — 1991
incomplete, Child Development
Lincoln High School 1987 — 1990
Dipolma, Child Development
Windstream April 2015 - Present
Avaya 2010 - February 2015
Nortel May 2000 - December 2009
Uniglobal January 1998 - May 2000
LGS Group May 1987 - January 1998
Skills
Integration, Telecommunications, CRM, Solution Architecture, IVR, Unified Communications, Contact Centers, Call Centers, CTI, Project Management, SOA, Product Development, Solution Selling, SIP, Cloud Computing, Telephony, Consulting, Avaya, Pre-sales, VoIP, Sales Engineering, IP, MPLS
Education
McGill University 1983 — 1987
B. Sc., Mathematics & Computer Science
Capital One October 2013 - Present
GE May 2012 - September 2013
Walmart August 2011 - April 2012
Windstream October 2010 - June 2011
Care-Cloud April 2008 - August 2010
Skills
Business Analysis, Process Improvement, Microsoft Office, Management, Microsoft Excel, Project Management, SDLC, Analysis, Leadership, SQL, Requirements Analysis, Vendor Management, Agile Methodologies, Financial Analysis, Data Analysis, Quality Assurance, Testing, Change Management, Program Management
Education
Southeast Missouri State University
MS
Southeast Missouri State University
BS
Windstream February 2015 - Present
Windstream Communications December 2011 - Present
PAETEC December 2010 - December 2011
Cavalier Telephone December 2006 - December 2010
Talk America February 2004 - December 2006
Capital One May 2000 - June 2002
Heritage Christian Home February 1999 - March 2000
Skills
Troubleshooting, Outlook, VoIP, Research, Microsoft Excel, Telecommunications, Customer Service, Team Leadership, Project Management, Customer Satisfaction, Teamwork, Microsoft Word, Telephony, Vendor Management, Management, Account Management, Call Centers
Education
Rochester Institute of Technology 1996 — 1999
n/a, Social Work and ASL/English Interpreting
Windstream January 2015 - Present
AT&T January 2014 - January 2015
CSX May 2007 - March 2014
Skills
Troubleshooting, Freight, Rail, Railway, Factory, Supervisory Skills, Logistics, Management, Project Management, Rail Operations, Six Sigma, Public Transport, Transportation, Light Rail, Transportation Planning, Customer Service, Microsoft Excel, Public Speaking, Leadership, Team Building, Training, Microsoft Office, Microsoft Word, Strategic Planning
Education
Walden University 2011 — 2014
Bachelor of Science (BS), Information Technology
Piedmont Technical College 2007 — 2010
Associate of Science (AS), Business Administration and Management, General
Abbeville High School 1993 — 1997
High School Diploma
Windstream January 2015 - Present
Windstream Communications December 2013 - January 2015
Windstream Communications November 2010 - December 2013
Windstream Communications July 2010 - November 2010
Skills
MySQL, Web Interface Design, PHP, jQuery, JavaScript, Apache, Technical Support, Troubleshooting, DNS, WAN, Hardware, Routers, Telephony, TCP/IP, IP, Windows XP, Laptops, Databases, Help Desk Support, Switches, Ethernet, LAN-WAN, Network Design, Computer Hardware, Windows 7, Printers, Software Installation, Cabling, DSL, Windows Server, Windows Vista, XP, BMC Remedy, Active Directory, HTML, Call Centers, Web Design, PNG, VPN, Windows, Operating Systems, Servers, Call Center, JPEG, SVG
Education
Western Governors University 2012 — 2013
Bachelor of Science (B.S.) IT Software Emphasis
National College 2010 — 2012
Associates, Information Systems Engineering, 3.29
Computertraining.com 2007 — 2007
Certfications
Windstream December 2009 - August 2015
Paetec Communication January 2006 - December 2009
Cavalier Telephone December 2000 - January 2006
TALK AMERICA September 1998 - December 2000
URBAN RETREAT March 1995 - September 1998
Skills
Customer Service, Telecommunications, Regulatory Affairs, Microsoft Excel, Microsoft Office, Microsoft Word, Billing Systems, Office Administration, Sales, Payroll, Receptionist Duties, Advertising, Visual Merchandising, Fine Art, Digital Photography, Strategic Planning, PowerPoint, Troubleshooting, Account Management, Software Installation, Leadership, Training
Education
Dunedin Fine Arts Center 2014 — 2015
Fine/Studio Arts, General
Ringling College of Art and Design 1992 — 2003
Fine and Studio Arts
The Maryland Institute College of Art 1987 — 1988
Fine and Studio Arts
Dr. Beth Westie May 2015 - Present
Agency Models and Talent August 2011 - Present
Pictura Graphics September 2014 - May 2015
Modis June 2014 - September 2014
Proto Labs February 2013 - June 2014
Windstream July 2011 - February 2013
Eden Prairie Soccer Club April 2009 - August 2011
Metro Sales May 2008 - March 2010
Skills
Sales, Sales Process, Customer Service, Management, Cold Calling, B2B, Solution Selling, Salesforce.com, Sales Operations, Sales Management, Coaching, Training, Direct Sales, Customer Retention, Selling, New Business Development, Sales Presentations, CRM, Marketing, Lead Generation, Leadership, Social Networking, Program Management, Business Development, Marketing Communications, Recruiting, Team Building, Marketing Strategy, Team Leadership, Social Media Marketing, Strategic Consulting
Education
Luther College 2004 — 2008
BA, Communications
Windstream Communications September 2014 - Present
Windstream December 2012 - September 2014
Towerstream August 2011 - December 2012
Hound Comics May 2011 - September 2011
Worldwide Express January 2011 - July 2011
Imag Technologies Corporation (EPRAV) April 2010 - January 2011
Coastal Concepts, Inc February 2010 - March 2010
CPX Interactive June 2007 - January 2010
Piercing Silence July 2007 - December 2009
ASCAP May 2006 - April 2009
Skills
Salesforce.com, Sales, Entrepreneurship, Marketing, Public Relations, Account Management, Management, Leadership, B2B, Marketing Strategy, Lead Generation, Email Marketing, New Business Development, Telecommunications, Online Advertising, Social Media Marketing, Social Media, Digital Media, Social Networking, Digital Marketing, Music Industry, Cold Calling, Solution Selling, Networking, Project Management, Strategic Partnerships, Cloud Computing, Public Speaking, Strategic Planning, Business Development, Multimedia Marketing..., Music Management, Sales Process, Online Marketing, Competitive Analysis, SEM, Direct Sales, Enterprise Technology..., Social Media Strategist, E-Learning Consulting, Event Planning, Selling, 4G
Education
Long Island University, C.W. Post Campus 2005 — 2009
Bachelor of Fine Arts in Arts Management, Arts Management/Music, 3.2
Long Island Lutheran High School 2001 — 2005
Spirit Communications September 2015 - Present
Windstream February 2015 - September 2015
Windstream Communications June 2014 - February 2015
CenturyLink January 2013 - June 2014
Stanfield Energy Services, LLC January 2012 - January 2013
Enterprise Rent-A-Car May 2010 - January 2012
Robert Half International August 2009 - April 2010
RadioShack May 2006 - February 2009
Skills
Cisco ASR 9000 Series, Cisco 7600 Series, Cisco ME 3400 Series..., Juniper M Series..., Alcatel-Lucent 7750..., Juniper MX Series 3D..., Brocade XMR 8000, Ciena Switching, Cisco IOS, Cisco iOS-XR, JunOS, Metro Ethernet, Calix C-Series, Calix E-Series, Adtran, Border Gate Protocol..., Multiprotocol Label..., OSPF, EIGRP, Network Administration, Visio, Microsoft Office 2007, OSX, Microsoft Windows OS, Fedora, Cisco Routers, Routers, Troubleshooting, Juniper Technologies, Networking, Switches, Microsoft Office, Windows 7
Education
Louisiana Tech University 2005 — 2009
Bachelor of Science, Computer Information Systems
Louisiana Tech University 2005 — 2009
Bachelor of Science, Marketing
Windstream January 2013 - Present
Moreau Training Group August 2008 - Present
XO Communications May 2011 - August 2012
TelePacific Communications August 2006 - August 2008
Mpower / TelePacific 2004 - 2008
Mpower Communications 2005 - 2007
DEI Management Group November 1999 - June 2004
Sales Success International 1988 - 2000
Skills
Sales Process, Lead Generation, Selling, CRM, Management, Customer Retention, Leadership, Sales Operations, Forecasting, Salesforce.com, Sales, Sales Management, Sales Management..., Program Management, Telemarketing, Business Coaching, Coaching, Sales Force Development, Telecommunications, Recruiting, Direct Sales, Channel Sales, Employee Training, Sales Force..., Territory Management, Managed Services, Strategic Partnerships, Sales Effectiveness, Prospect Management, Sales Forcasting, B2B, Strategy, Account Management, Business Strategy, Executive Management, Customer Experience, Call Centers, Competitive Analysis, Business Development, New Business Development, Leadership Development, Solution Selling, VoIP, Training, Unified Communications, SaaS, Cloud Computing
Education
North Carolina Agricultural and Technical State University 1977 — 1981
Engineering
Windstream June 2015 - Present
Verizon Enterprise Solutions 2006 - 2015
MCI/WorldCom 1997 - 2005
MCI Communication Corp 1990 - 1997
MCI Communication Corp 1990 - 1996
Skills
Requirements Analysis, Software Project..., Software Development, SDLC, Software Documentation, Process Improvement, Integration, Business Analysis, Testing, Management, Project Management, Project Team Lead, COBOL II, SQL - DB2 and Oracle, Visio, Microsoft Word, Analysis, Microsoft Excel, Telecommunications
Education
Kirkwood Community College
Associates, General
Mount Mercy University
Management Information Systems
Windstream January 2015 - Present
NWN Corporation January 2014 - January 2015
Social Discovery Corporation October 2013 - January 2015
TargetPointTech.com March 2010 - May 2013
Targetpoint.US March 2010 - March 2013
Vision Marketing April 2007 - March 2010
Bridgetree April 2004 - May 2007
Glory Worldwide 1999 - 2002
Skills
Database Marketing, Data Acquisition, Contact Management, Print On Demand, Direct Marketing, Marketing Strategy, Online Advertising, Analytics, Lead Generation, Integrated Marketing, Email Marketing, Mobile Marketing, Marketing, Management, Product Marketing, Entrepreneurship, Sales, B2B, Leadership, Social Media Marketing, Trade Shows, Business Development, Advertising, Digital Marketing, Mobile Devices, Strategic Partnerships, Marketing Communications, Online Marketing, Strategy, Multi-channel Marketing, SEM, Direct Mail, Customer Acquisition, Relationship Marketing, Interactive Marketing, PPC, B2B Marketing, Marketing Management, Enterprise Software, Market Planning, Brand Development, Brand Management, CRM, Competitive Analysis, Digital Strategy, Media Planning, E-commerce, Web Analytics, Marketing Research, Salesforce.com
Education
UNCC Graduate Studies 1995 — 1997
Radford University 1985 — 1990
Bachelor of Science, Marketing
LinkedIn July 2015 - Present
Windstream October 2009 - July 2015
PAETEC April 2008 - October 2009
PAETEC May 2007 - April 2008
PAETEC March 2004 - May 2007
PAETEC March 2003 - March 2004
PAETEC March 2001 - March 2003
Telergy, Inc January 1999 - February 2001
Skills
Co-location, Unified Communications, Managed Services, Solution Selling, Telecommunications, VoIP, SIP Trunking, Networking, Sales Operations, Sales Management, MPLS, Enterprise Software, Cisco Technologies, Management, Selling, Business Development, WAN, Direct Sales, Cold Calling, Salesforce.com, New Business Development, Sales, Telephony, CRM, Customer Satisfaction, Channel Partners
Education
Niagara University 1994 — 1998
Political Science, Political Science and Government
West Genesee High School 1990 — 1994
TNCI July 2015 - Present
Clarus Communications May 2014 - June 2015
Cbeyond October 2012 - April 2014
Windstream May 2008 - August 2012
Level 3 Communications 2002 - 2008
Intermedia Communications/Worldcom 1999 - 2001
Digital Technologies, Inc. 1995 - 1996
Skills
Channel Partner..., Indirect Channel Sales, Channel, Telecom Sales, Contract Negotiation, Sales Management, Solutions Selling, CLEC, Telcommunications Sales, Sales, Solution Selling, Telecommunications, CRM, Strategic Partnerships, Channel Partners, Strategy, Business Development, Leadership, Managed Services, Direct Sales, Go-to-market Strategy, Selling, Data Center, SIP Trunking, PRI, Management, MPLS Networking, MPLS, Co-location, Sales Operations, Internet, Wireless, Private Line, Channel Sales, VoIP, Cloud Computing, Telephony, Networking, SaaS, IP, Salesforce.com, Partner Management, Hosted Services, Professional Services, T1, Ethernet, Metro Ethernet, SIP, Long Distance, Internet Services
Education
Northern Illinois University
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Windstream May 2015 - Present
TSG Consulting, LLC aka; Select Group March 2015 - May 2015
Insight Global June 2014 - February 2015
Fusion Solutions Inc. May 2013 - June 2014
Paul Harned, Network Consultant, LLC May 2012 - May 2013
Blackbird Professional Services 2007 - June 2012
AT&T May 1975 - May 2007
Skills
Telecommunications, Wireless, Networking, Avaya, T1, Integration, Call Centers, Optical Fiber, Testing, TDM, Sales, VoIP
Education
Nova Southeastern University 1988 — 1990
BS, Management/Business
Miami Dade College 1971 — 1973
AS, Broadcast Technology
Miami Central Senior High 1967 — 1970
Windstream March 2005 - Present
Duro Test Lighting Corp 1999 - 2001
Skills
Account Management, Managed Services, Management, Sales, Solution Selling, Telecommunications, Unified Communications, VoIP
Education
Rutgers, The State University of New Jersey-Newark
Marketing
Charter Communications 2011 - Present
Windstream 2007 - 2011
AT&T 2004 - 2006
Education
Missouri State University 1996 — 2000
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
FHN
Windstream February 2015 - Present
WINDSTREAM August 2012 - Present
Windstream December 2010 - August 2012
WINDSTREAM December 2010 - August 2012
PAETEC August 2009 - August 2012
PAETEC August 2009 - December 2010
PAETEC May 2010 - November 2010
PAETEC August 2009 - May 2010
The Home Depot February 2001 - August 2009
The Home Depot February 2001 - July 2009
Skills
Organizational..., Organizational..., Social Media Outreach, Social Media Relations, Leadership Mentoring, Staff Mentoring, Staff Training, Time Management, Prioritization, Telecommunications, Call Centers, Managed Services, VoIP, Management, Leadership, Customer Service, Training, Recruiting, Organization &..., MPLS, Social Media Marketing
Education
SUNY Brockport 2003 — 2006
Bachelor of Science (B.S.), Psychology
Monroe Community College 2000 — 2002
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Windstream February 2015 - Present
CenturyLink Business April 2009 - February 2015
Communications Services Inc January 2008 - March 2009
Verizon Enterprise Solutions October 2005 - December 2007
Skills
Network Design, Enterprise Network..., Sales Management, Hosted Services, SIP Trunking, Cloud Storage, VoIP, Unified Communications, MPLS, Metro Ethernet, Solution Selling, Telephony, Sales Operations, Managed Services, Cloud Computing, Data Center, Salesforce.com, Account Management, Direct Sales, Telecommunications
Education
OCHS of Nebraska 1976 — 1979
Metropolitan Community College
Accenture February 2010 - Present
Windstream July 2014 - October 2014
Cox Communications July 2013 - June 2014
Verizon December 2011 - June 2013
CenturyLink (Formerly Qwest) January 2011 - April 2011
Verizon September 2010 - December 2010
Verizon September 2010 - December 2010
AT&T February 2010 - August 2010
Telstra April 2006 - September 2008
MCI November 2005 - March 2006
Education
Northern Alberta Institute of Technology 1989 — 1991
Computer Engineering
Clinical Software Solutions February 2012 - Present
Windstream July 1998 - October 2011
Aliant Communications July 1996 - July 1998
Lincoln Telecommunications Company July 1989 - July 1996
Lincoln Telephone Credit Union July 1983 - July 1989
Skills
Telecommunications, Customer Relations, Customer Service, Problem Solving, Customer Satisfaction, VoIP, MPLS, Account Management, Unified Communications, IP, Solution Selling, Call Center, Consultative Selling, PBX, CPE, Telephony, New Business Development, Colocation, Negotiation, Contract Negotiations, Fiber, Private Line, Voice Services, LAN/WAN, Data Center, Telecommunication..., WAN, Ethernet, Direct Sales, T1, DSL, Project Coordination, Co-location, PRI, Selling, LAN-WAN, Optical Fiber, Hosted Services, Networking, Managed Services, SIP Trunking, Contract Negotiation, Call Centers, Project Management, Telecommunications..., Business Services
Education
Nebraska Wesleyan University 2008 — 2009
Certificate, Project Management
College of Saint Mary 1998 — 2000
Certificate, Telecommunications
Southeast Community College 1989 — 1996
Associate of Applied Science, Business Administration
Lincoln School of Commerce 1982 — 1984
Diploma, Professional Secretarial Program
Spalding Academy High School
Windstream September 2015 - Present
Hospice of the Western Reserve April 2014 - October 2014
Progressive Insurance August 2008 - October 2013
Progressive Insurance May 2005 - August 2008
Progressive Insurance March 2003 - May 2005
LOGOS Communications 1999 - 2003
Skills
SharePoint, Data Center, SDLC, Information Technology, Business Analysis, ITIL, Disaster Recovery, Vendor Management, IT Management, Visio, IT Strategy, Enterprise Architecture, Requirements Gathering, PMP, Requirements Analysis
Education
Lakeland Community College 1983 — 1986
Business Management
Paychex January 2014 - Present
Windstream Communications April 2012 - January 2014
Windstream April 2011 - September 2012
BlueTie, Inc. November 2009 - May 2011
Sutherland Global Services May 2008 - December 2009
Proofpoint, Inc July 2006 - May 2008
Skills
Cloud Computing, DNS, Funk, IT Operations, Linux, Management, Operating Systems, Perl, Quality Assurance, Technical Support, Telecommunications, Troubleshooting, Unix, VMware, Virtualization
Education
Rochester Institute of Technology 2004 — 2007
Nelnet Business Solutions November 2007 - Present
Windstream February 2005 - November 2007
Skills
SharePoint, Troubleshooting, Microsoft SQL Server, Integration, System Administration, Technical Support, Customer Service, Problem Solving, JIRA, Process Improvement, Account Management, HTML, Administration, Customer Relations, Testing, Data Analysis, Web Development, Technical support..., Training Delivery, Strategic Planning
Education
Southeast Community College 2002 — 2002
Associate of Applied Science, Development
Social Security Administration July 2014 - Present
Windstream May 2004 - July 2014
Windstream Communications May 2004 - Present
Windstream / Norlight, Inc May 2004 - Present
Norlight/Windstream May 2004 - May 2007
ITT Industries March 2003 - March 2004
Vaxcom Services Inc July 2001 - May 2002
The White House December 1999 - July 2001
White House Communications Agency 1996 - 2000
Skills
Telecommunications, Troubleshooting, Cisco Technologies, MPLS, VoIP, Telephony, T1, IP, Routers, WAN, Technical Support, Broadband, System Deployment, Unified Communications, Networking, Software Installation, Switches, Call Centers, Security, Computer Network..., Managed Services, DSL, LAN-WAN, Wireless, Ethernet
Education
American Military University
MBA, IT Management
National-Louis University 2001 — 2004
Bachelor of Science (BS), Management
National Louis University
BS, Management
Windstream 2004 - 2014
Nuvox December 2007 - January 2013
Skills
Telecommunications, VoIP, Troubleshooting, Networking, IP, Customer Service, Managed Services
Education
Kettering University 1999 — 1999
Windstream May 2003 - Present
Sonus Networks 2000 - 2002
TriVergent Communications 1998 - 1999
CONXUS Communications 1997 - 1998
Bell Atlantic 1993 - 1997
GTE Government Systems 1988 - 1993
US Army 1984 - 1988
Skills
VoIP, IP, Ethernet, SIP, MPLS, Telecommunications, SS7, TCP/IP, Network Design, Telephony, TDM, ISDN, Unified Communications, Wireless, Switches, Routing
Education
Oral Roberts University 1980 — 1984
Windstream Communications Business ConsultantWindstream Comm. Inc.1988 - Present
Windstream 1988 - Present
windstream communications 1988 - 2008
Education
Malone University 2005 — 2007
InVision Consulting January 2004 - Present
Windstream Communications September 2006 - August 2009
Windstream 2006 - 2009
ROLM 1980 - 1985
Education
Northwestern State University 1973 — 1976
MEd, Education and Administration
Southern Arkansas University 1970 — 1976
Windstream 2000 - Present
PAETEC March 2000 - December 2011
PAETEC March 2000 - March 2007
Adecco Technical 1997 - March 2000
Skills
SIP Trunking, DS3, Co-location, T1, Metro Ethernet, MPLS, MPLS VPN, Telephony, SIP, Unified Communications, Ethernet, VoIP, PRI, Managed Services, LAN-WAN, Hosted Services, Optical Fiber, IP, WAN, Sales Engineering, QoS, TDM, Telecommunications, Network Design, Internet Services, Frame Relay, Switches, Network Engineering, Avaya, Wireless
Education
Monroe Community College
Computer/Information Technology Administration and Management
Avtex Solutions, LLC June 2015 - Present
Windstream August 2008 - June 2015
IPC Network Services, Inc. July 2004 - August 2008
Merrill Lynch 1999 - 2004
GNI Limited February 1994 - September 1996
Indosuez Carr Futures 1990 - 1993
Bankers Trust 1987 - 1990
Education
University of Wisconsin-Madison 1985 — 1987
BA
Lawrence University 1983 — 1985
New Trier 1979 — 1983
Monitronics International August 2015 - Present
Gardner Capital Management February 2015 - August 2015
Windstream 2006 - 2015
Alltel Corp. 1998 - 2005
360 Communications 1985 - 1998
Skills
VoIP, Telecommunications, Telephony, Data Center, Cellular Communications, Broadband, Wireless, IP, Solution Selling, Direct Sales, ATM networks, Avaya, Call Centers, Channel Partners, Cloud Computing, Co-location, Computer Network..., Executive Management, Fiber Optics, MPLS, Managed Services, Mobile Devices, Networking, Network Design, Internet Services, Optical Fiber, Organizational..., Product Management, Routers, Selling, Strategic Partnerships, Strategic Planning, Strategy, Switches, T1, Unified Communications, Vendor Management, WAN, Strategic Leadership, SIP Trunking, Thought Leadership, Sales, CPA, Leadership, CEOs
Education
The College of William and Mary
Master of Business Administration (M.B.A.)
Purdue University
Bachelor's Degree, Finance & Accounting
Windstream LAN DesktopAlltel1999 - 2006
Skills
Troubleshooting
Education
Lakeland Community College 1994 — 1998
Assoc, Computers
Windstream June 2005 - Present
Contel/GTE/Verizon/Valor May 1982 - June 2005
Colmesneil Telephone May 1982 - June 1986
Skills
Telecommunications, Call Centers, Direct Sales, Telephony, Account Management, Managed Services, Customer Service, Sales, IP
Education
2yrs of college 1978 — 1981
Ranger College 1978 — 1979
Windstream September 2014 - Present
CenturyLink (formally Qwest Communications) September 2006 - September 2014
OnFiber 2000 - 2006
Worldcom 1998 - 2000
Skills
Broadband, Cisco Technologies, Cloud Computing, Co-location, Cross-functional Team..., DWDM, Data Center, Ethernet, IP, MPLS, Managed Services, Network Design, Network Engineering, Networking, Optical Fiber, PMP, Process Improvement, Product Management, Project Management, SIP, Switches, Team Leadership, Telephony, Unified Communications, Vendor Management, VoIP, Wireless
Education
Oklahoma State University 1994 — 1998
CIVEN, Civil Engineering
Tulsa Junior College 1991 — 1994
Associates, Engineering
Windstream July 1992 - Present
National Cash Register "NCR" June 1979 - May 1992
Education
Ohio University 1985 — 1991
B.S., Industrial Engineering
Zane State 1980 — 1984
Associate, Electrical/Electroniics
PolyOne September 2009 - Present
PolyOne July 2010 - February 2012
Hewlitt Packard September 2009 - August 2010
Windstream November 2006 - April 2009
Verizon 1997 - 2006
Skills
Project Management, Troubleshooting, Networking, Microsoft Office, Data Center, Coaching
Education
Pace University 2006 — 2009
Applied IT Networking
REDCOM Laboratories, Inc. April 2014 - Present
REDCOM Laboratories, Inc. April 2014 - Present
Windstream April 2011 - April 2014
Skills
Customer Service, Public Speaking, Research, Microsoft Word, PowerPoint, Leadership, Social Media, Microsoft Office, Social Networking, Marketing Communications
Education
Rochester Institute of Technology 2009 — 2015
Master of Science (M.S.), Communication and media technology
Rochester Institute of Technology 2003 — 2009
Bachelor of Science (B.S.), Professional and technical communication
Windstream June 2015 - Present
Windstream June 2015 - Present
Windstream September 2014 - December 2014
Auction.com August 2013 - August 2014
Sprint November 1998 - December 2009
Skills
Telecommunications, Sales, Account Management, Customer Service, Sales Management, Wireless, Solution Selling, Direct Sales, Project Management, Team Leadership, Auditing
Education
Orange Coast College 1986 — 1987
None, Business
Edison High School 1982 — 1986
Windstream October 2015 - Present
Windstream Communications February 2014 - Present
Windstream Communications April 2011 - February 2014
Alltel/Verizon May 2000 - November 2009
Education
Pulaski Technical College 1997 — 2000
Associate of Applied Science, Computer Programming
Windstream August 2015 - Present
Windstream Communications August 2014 - Present
jayef consulting LLC September 2009 - August 2014
D-Square Communications, LTD October 2008 - September 2009
NuVox 2001 - 2006
NewSouth Communications April 1998 - February 2001
US ONE Communications, Inc. 1996 - 1997
Grande Communications Networks LLC 1996 - 1996
Skills
Telecommunications..., Telecommunications..., Telecommunications..., Telecommunications..., OSS, Granite Inventory, Mobile Networks, Network Design, Interconnection, IT Service Management, Contract Negotiation, Open Source Software, Telecommunications, Wireless, VoIP, Managed Services, SIP, Provisioning, Telephony, Telecommunication..., Switches, Broadband, Cellular Communications
Education
Louisiana State University 1989 — 1991
Bachelor of Arts, Political Science
Virginia Polytechnic Institute and State University 1986 — 1988
Mechanical Engineering and Business
Windstream December 2014 - Present
Windstream Communications July 2014 - Present
Time Warner Cable December 2013 - July 2014
Windstream Communications September 2012 - November 2013
Windstream Communications March 2011 - September 2012
PAETEC October 2009 - March 2011
PAETEC December 2004 - October 2009
PAETEC July 2002 - December 2004
PAETEC November 1999 - July 2002
McLeod USA November 1998 - November 1999
Skills
VoIP, T1, Project Management, Leadership, Management, Acquisition Integration, System Integration..., Telecommunications..., Telecommunications..., Teamwork, Cross Functional..., Hiring Employees, Customer Service, Customer Retention, Customer Experience, Switches, BGP, WAN, Network Engineering, Telecommunications, Routing, Managed Services, SIP, MPLS, Metro Ethernet, SIP Trunking, Telephony, LAN-WAN, Ethernet, Unified Communications, IP, QoS, Network Design, NOC, Frame Relay, Service Delivery, Optical Fiber
Education
Barboursville High School 1989 — 1992
Marshall University
Windstream October 1985 - Present
Stromberg-Carlson September 1980 - October 1985
Skills
Engineering, Switches, Telecommunications, Cisco Routers, Testing, Wireless, Software Installation, VoIP, Ethernet
Education
South Piedmont Community College 2012 — 2013
CIT - Routing and Switching (Cisco), Network Routing (Cisco)
South Piedmont Community College 2007 — 2011
Associate in Applied Science, Electrical/Electronics Technology
South Piedmont Community College 2007 — 2009
Certification, Electrical/Electronics Technology
Bowman High School (Anson High) 1975 — 1977
High School Diploma
Windstream June 2014 - Present
Rockwell Collins October 2012 - April 2014
Yellowbook March 2011 - October 2012
Verizon Business September 1988 - November 2008
Skills
VoIP, Technical Support, Telecommunications, Testing, Linux, Project Management, Software Documentation, Troubleshooting, Management, Call Center, Leadership, Call Centers, Vendor Management
Education
Kirkwood Community College 1982 — 1985
AAS, Marketing/Management
Windstream September 2011 - Present
PAETEC September 2007 - September 2011
U.S. LEC June 2004 - September 2007
FDN Communications March 2003 - June 2004
Intermedia Communication October 1997 - October 2001
Amnex Inc June 1994 - October 1997
Skills
Managed Services, Unified Communications, Solution Selling, Account Management, VoIP, MPLS, Telephony, Telecommunications, SIP Trunking, Direct Sales, IP, Co-location
Education
Seminole State College of Florida 2002 — 2003
N/A, CIsco Computer Networking
Windstream June 2010 - Present
Windstream formerly Paetec June 2007 - January 2010
AXA October 2000 - June 2006
Skills
Telecommunications, VoIP, Account Management, Microsoft Office, Microsoft Excel, Customer Service, Managed Services, Call Centers, Vendor Management, Life Insurance
Education
Shaw University 1995 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Windstream January 2015 - Present
Level 3 Communications December 2000 - January 2015
Level 3 Communications March 2000 - December 2000
WorldCom October 1999 - February 2000
Dept of Defence November 1984 - October 1999
Skills
Sonet, VoIP, Fiber Optics, LAN-WAN, MPLS, Ethernet, T1, ISDN, SDH, DWDM, WAN, Telephony, IP, Network Design, Switches, DS3, BGP, Computer Network..., Optical Fiber, Network Engineering, Routing, Routers, Telecommunications
Education
Liberty University 2011 — 2013
Master's Degree, Business Management and Leadership
Liberty University 2007 — 2010
Bachelor's Degree, Management Information Systems
Windstream January 2015 - Present
tw telecom, inc. August 2010 - September 2012
AT&T 2006 - 2009
Verizon Business 2003 - 2006
MCIWorldcom 2000 - 2003
MCI 1995 - 2000
Skills
Co-location, Managed Services, MPLS, Solution Selling, Unified Communications, Cloud Computing, VoIP, Sales Operations, Direct Sales, Telecommunications, Long Distance, SIP Trunking, Wireless, Telephony, Hosted Services, T1, Ethernet, SIP, IP, WAN, Metro Ethernet, Account Management, Data Center, Management, SaaS, Salesforce.com
Education
Sam Houston State University 1983 — 1986
Marketing
Windstream Communications August 2012 - Present
Windstream January 2010 - Present
Scottish and Newcastle January 2006 - September 2009
Skills
Solution Selling, Marketing, Direct Sales, Leadership, Account Management, Sales Management, Unified Communications, Management, VoIP, Telecommunications, MPLS
Education
Sheffield Hallam University 1989 — 1992
BA, Business
Comcast Business July 2014 - Present
Windstream February 2013 - July 2014
The Washington Group April 2011 - 2012
Northwestern Mutual April 2011 - October 2011
WJLA-TV November 2001 - July 2009
WMZQ 1996 - 2000
Skills
Management, Financial Services, Securities, Security, Networking, Enterprise Software, Employee Benefits, Retirement, Finance, Salesforce.com, Cold Calling, Account Management, Strategic Partnerships, New Business Development, Sales, Leadership, Business Development, Strategic Planning, Marketing Strategy, Social Media Marketing
Education
Murray State University 1980 — 1984
BS, Business, Communications
Windstream April 2015 - Present
Xerox November 2014 - March 2015
Verizon Wireless March 2014 - October 2014
Verizon Wireless January 2013 - March 2014
Verizon Wireless October 2009 - December 2012
Verizon Wireless February 2004 - September 2009
Eastman Kodak May 2001 - September 2001
Education
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Information Technology and Networking Telecommunications
University of Phoenix - Axia College 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Information Technology and Networking, 3.47
Monroe Community College 2004 — 2005
Computer Systems Management, Computer Management Systems
Howard University 2000 — 2001
Computer Science, Computer Science
Windstream February 2015 - Present
Ace Properties August 2010 - Present
SunGard Availability Services July 2003 - July 2010
Skills
VPN, Cisco Technologies, Routers, Switches, Firewalls, DNS, TCP/IP, DHCP, Network Administration, Disaster Recovery, LAN-WAN, IP
Education
Northern Illinois University 1991 — 1996
BS, Sociology
Midtown School of Performing Arts May 2007 - Present
Windstream February 2015 - September 2015
EasyTEL Communications August 2007 - February 2015
Tulsa 66ers, NBDL October 2005 - April 2006
Skills
VoIP, Sales, Press Releases, B2B, Leadership, Telecommunications, Time Management, Customer Service, Direct Sales, Team Leadership, Sales Management, Microsoft Office, Marketing, Contract Negotiation, Management, Project Management, Account Management
Education
Northeastern State University 1998 — 2003
B.A., Mass Communications
Windstream October 2013 - Present
Windstream November 2011 - April 2014
Concentrix May 2010 - September 2011
Ford Motor Credit Co June 2000 - March 2010
Skills
Troubleshooting, Customer Service, Technical Support, Customer Retention, Data Entry, Active Directory, Cisco Technologies, VPN, Switches, TCP/IP, Network Security, LAN-WAN, Customer Satisfaction, VMware, DHCP, WAN, Cisco IOS, Routers, DNS, Security, Operating Systems, Microsoft Office, Linux, Customer Experience, Call Centers, VoIP, Windows XP, Windows Server, Windows 7, Networking, Servers, Network Administration, Routing
Education
ECPI College of Technology 2010 — 2012
Bachelors, Network Security
Midlands Technical College 1991 — 1997
Associate, Computer Programming
Casey County School System June 2005 - Present
Windstream May 1977 - June 2005
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, C++
Education
Eastern KY University 1994 — 1997
BS, Elementary Education
Somerset Community College 1974 — 1977
Associate's degree, Business Technology
Windstream March 2015 - Present
Northrop Grumman Corporation December 2012 - June 2015
Digital Doctor 2008 - 2013
Skills
Management, Troubleshooting, Integration, Team Building, Security, Networking, Leadership, Computer Hardware, Program Management, Project Management
Education
Pulaski Technical College
Associate's degree, System, Networking, and LAN/WAN Management/Manager
Windstream October 2014 - Present
Windstream Communications May 2001 - Present
Global Crossing March 1997 - May 2001
Kum&GO July 1994 - March 1997
Skills
Telecommunications, Call Centers, Customer Service, Human Resources, IP, Management, Recruiting, Training, Program Management, Unified Communications, VoIP, Wireless, Ethernet, MPLS, Selling
Education
Kirkwood Community College 1994 — 1997
Windstream May 2015 - Present
TAPFIN-ManpowerGroup Solutions August 2014 - May 2015
Mercyhurst University September 2011 - May 2012
Skills
Microsoft Office, PowerPoint, i2 Analyst Notebook, Research, Public Speaking, Analyst Notebook, Customer Service, Microsoft Word, Time Management, Analysis, Data Analysis, Google Earth, Leadership, Microsoft Excel, Intelligence Analysis
Education
Mercyhurst College 2010 — 2012
MS, Applied Intelligence
St. John Fisher College 2006 — 2010
BA, History
Windstream December 2013 - Present
Unisys April 2013 - November 2013
Le Moyne College October 2010 - December 2012
Frontier Communications May 2012 - August 2012
Skills
Technical Support, Active Directory, Troubleshooting, VPN, Remote Access, Microsoft Office, Windows XP, Access, Laptops, Computer Hardware, Professional Phone..., Windows Server, Help Desk Support, Operating Systems, Customer Service, Software Documentation, System Administration, Networking, Windows 7
Education
Le Moyne College 2009 — 2012
Chemistry
Windstream June 2015 - Present
TEKsystems July 2014 - June 2015
Concentrix June 2013 - May 2014
Motorola March 2012 - June 2013
AT&T Mobility June 2011 - December 2011
Radio Shack Corporation December 2009 - February 2011
Radio Shack Corporation September 2007 - December 2009
Skills
Microsoft Word, PowerPoint, Customer Service, iOS, Android, Cellular Communications, Sales Management, Sales & Marketing..., Time Management, Team Management, Training, Troubleshooting, Outlook, Technical Support, Call Centers, Customer Experience, Account Management
Education
Monroe Community College 2005 — 2008
Information Technology
CenturyLink March 2014 - Present
Wal Mart Pharmacy May 2013 - March 2014
Charming Charlie October 2012 - February 2014
Windstream May 2012 - September 2012
University of Louisiana at Lafayette August 2011 - May 2012
Skills
Employee Training, Data Entry, Administrative..., Biotechnology, Pharmaceutical Industry, Molecular Biology, Biochemistry, Accounts Payable &..., Cell Culture, PCR, Research, Microbiology, Life Sciences, Strategic Planning, Organizational..., Authentication, At Multitasking, Program Development, Cross-training, Business Process..., Third Party Billing
Education
Louisiana State University 2011 — 2016
Bachelor's degree, Business Administration and Management, General
Windstream January 2012 - Present
XETA Technologies, Inc January 2010 - January 2011
Education
Portland State University 1975 — 1977
Master's degree, Education
Oregon State University 1967 — 1972
BS, Secondary Education and Teaching
EnerNOC June 2014 - September 2014
Windstream June 2013 - December 2013
RIT Facilities Managment July 2012 - May 2013
Skills
Java, Ruby, C++, Python, HTML/CSS, Javascript, JQuery, UI Design, Android Development, jQuery, JavaScript, Git, Visual Studio, AJAX
Education
Rochester Institute of Technology 2011 — 2015
Bachelor’s Degree, Computer Science
Rochester Institute of Technology 2011 — 2015
Bachelor’s Degree, Philosophy
Cortland JSHS 2005 — 2011
High School
Windstream February 2015 - Present
Alta Telecom June 2014 - December 2014
Bestica Inc. December 2013 - June 2014
ManTech July 2013 - December 2013
General Dynamics February 2013 - July 2013
General Dynamics Advanced Information Systems October 2011 - February 2013
Harris Corporation October 2010 - October 2011
Sprint January 2009 - October 2010
T-Mobile UK February 2007 - December 2008
Verizon Global Network Solutions November 2003 - July 2006
Skills
Troubleshooting, Network Engineering, Switches, Security, Networking, Information Assurance, Security Clearance, VoIP, CDMA, GSM, Testing, T1, Network Administration, DoD, Hardware, Computer Security, Telecommunications, TCP/IP, Optical Fiber, Integration, Information Security, Wireless, Network Design, Security+, Network Security, Routers, Unix, IP, Technical Support, Software Installation, Telecommunications..., WAN, Satellite Communications, Routing, Computer Network..., Systems Engineering, Wireless Networking, Technical Leadership, Cisco Technologies, Firewalls, COMSEC, Vulnerability Assessment, C&A, Core Network, Project Management, Operations Management, UMTS, Cisco IOS
Education
New Mexico State University 1988 — 1994
Bachelor of Business Administration (BBA), Business Computer Systems
Windstream 2013 - 2015
Whole Latte Love 2012 - 2013
Nu Look Collision October 2011 - October 2012
Paychex October 2010 - May 2011
Time Warner Cable October 2009 - October 2010
Time Warner Cable October 2007 - October 2009
ADT July 2006 - October 2007
ADT June 2004 - July 2006
Skills
Social Media, Social Media Marketing, Sales, Vendor Relationships, Estimates, Customer Service, Customer Retention, Online Communications, Online Reputation..., Enterprise Software, Technical Support, Information Technology, Knowledge Base, Windows, Linux Desktop, Android, Windows Phone, WebOS, iOS, Blackberry, Cable Broadband, Wireless Broadband, VoIP, POTS, Security, Alarm Systems, Dispatching, Wireless Networking, Customer Satisfaction
Education
Monroe Community College 2013 — 2013
EMT-B, Emergency Medical Technology/Technician (EMT Paramedic), A
Monroe Community College 2004 — 2011
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Finger Lakes BOCES 2001 — 2003
Certificate, Criminal Justice/Police Science
Windstream September 2005 - Present
Skills
Networking, Cloud Computing, Telecommunications, Leadership, Integration, VoIP, Sales, Data Center, Business Development, Customer Service, Microsoft Office, Cisco Technologies, Troubleshooting, Account Management, Federal Contract..., Managing a..., Obtaining and managing...
Education
Mercer University
Bachelor's degree, History
Windstream Network Engineer IIWindstreamAugust 2015 - Present
Skills
Telecommunications, Cisco Technologies, VoIP
Education
Pulaski Technical College 2012 — 2016
Associate of Science (A.S.), System, Networking, and LAN/WAN Management/Manager, A
NACR November 2013 - Present
Windstream January 2010 - November 2013
Education
Montana State University-Bozeman