Windstream Company
Industry: Telephone service company
DescriptionWindstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. Headquarters: Little Rock, Arkansas, United States CEO: Anthony W. Thomas (12 Dec 2014–) Number of employees: 12,979 (2017) Founded: 2006 Subsidiaries: EarthLink, McLeodUSA, Broadview Networks,
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Windstream Employees
Windstream February 2015 - Present
Windstream Communications July 2007 - January 2015
Skills
Cisco Technologies, VoIP, MPLS, Switches, WAN, Routers, PPPoE, Ethernet, ATM Networks, LAN-WAN, TCP/IP, Frame Relay, ADSL, VDSL, VDSL2, Juniper Technologies, Alcatel, Adtran, Management
Education
Harding University 2000 — 2004
Bachelor's degree, Information Technology
Windstream February 2015 - Present
Windstream Communications June 2014 - February 2015
Windstream May 2012 - June 2014
Windstream December 2011 - May 2012
Windstream January 2011 - December 2011
Thompson Dunavant Advantage Tax, LLC January 2010 - April 2010
Windstream June 2009 - August 2009
Skills
Accounting, Account Reconciliation, Financial Reporting, Financial Analysis, Financial Accounting, CPA, Microsoft Excel, Access, Microsoft Office, Outlook, Microsoft Word, PowerPoint, Team Leadership, Accounts Payable, General Ledger, Auditing, Sarbanes-Oxley Act, Leadership
Education
Harding University 2006 — 2010
BBA, Accounting
Porsche Cars North America April 2015 - Present
American Express February 2013 - April 2015
Windstream Communications June 2012 - February 2013
Windstream Communications July 2011 - May 2012
Windstream January 2008 - July 2011
Alltel February 2006 - January 2008
Alltel May 2005 - February 2006
Alltel February 2004 - April 2005
Alltel April 2003 - February 2004
Alltel May 1999 - April 2003
Skills
Leadership Development, Call Center, Sales Management, Retail, Process Development, Strategic Planning, Coaching, Consultative Selling, Customer Satisfaction, Call Centers, Recruiting, Selling, Negotiation, Telecommunications, Project Management, Process Simulation, Customer Experience, Training, Strategy, Team Leadership, Customer Retention, Leadership, Process Improvement, Start-ups, Performance Management, Sales, Budgets, Employee Training, Direct Sales, Management, Change Management, Wireless, Team Building, Business Strategy, Sales Operations, Account Management, Human Resources, Customer Service, Cross-functional Team..., Vendor Management, Employee Engagement, B2B, Business Development, New Business Development, Salesforce.com, CRM, Strategic Partnerships, P&L Management, Sales Process, Managed Services
Education
Rochester Institute of Technology 1990 — 1992
Bachelors of Science, Marketing
Drexel University 1989 — 1990
Monroe Community College 1988 — 1989
science; math
EY 2014 - Present
Windstream 2013 - 2014
IBM 2010 - 2013
Forrester Research 2008 - 2010
Skills
Integrated Marketing, Campaign Management, Online Marketing, Customer Experience..., Team Leadership, Content Strategy, Brand Management, Analytics, Business Intelligence, CRM, Management Consulting
Education
Iowa State University 1994 — 1998
Bachelor of Science, Marketing, Graduated with Honors & Distinction
Georgia State University 2008 — 2009
MBA, Marketing
Tecnológico de Monterrey 1996 — 1996
BS, Spanish
Windstream January 2015 - Present
nGenx April 2013 - January 2015
Windstream Communications October 2011 - April 2013
KDL February 2003 - October 2011
OneStar February 1995 - February 2003
OneStar February 1995 - February 2003
Skills
Mergers, Service Activation, Purchasing, Network Operations, Fiber, Optical Fiber, Computer Network..., Telecommunications, T1, Fiber Optics, VoIP, Ethernet, Network Engineering, Network Design, Metro Ethernet, MPLS, DWDM, Cisco Technologies, IP, Co-location, Telephony, SIP, TDM, Broadband, WAN, Managed Services, Networking, SaaS, Cloud Computing, Mergers & Acquisitions, Provisioning
Education
Indiana State University 1986 — 1989
BS, Finance
Windstream June 1999 - Present
Windstream June 1999 - Present
Skills
Customer Service, Telecommunications, Microsoft Office, Strategic Planning, VoIP, Project Management, Windows, IP, Microsoft Excel, PowerPoint, MPLS, Telephony, Unified Communications, HTML, SIP, Ethernet, Leadership, Allworx, Call Centers, Wireless, Cloud Computing, Solution Selling, WAN, SIP Trunking
Education
ITT Technical Institute-Fort Lauderdale 1993 — 1995
Associate of Science (A.S.), Electrical and Electronics Engineering
ITT Technical Institute-Fort Lauderdale 1992 — 1994
Associate of Science (AS), Engineering
Windstream February 2015 - Present
XO Communications August 2001 - October 2014
Allegiance Telecom 2001 - 2004
Rauland-Borg December 1995 - October 2000
Digital Concepts (formerly Digital Harris) 1993 - 1995
McDonald's Corporation 1987 - 1993
Skills
Telecommunications, Managed Services, Management, VoIP, Sales, Solution Selling, Ethernet, Unified Communications, IP, Vendor Management, Co-location, Sales Operations, Account Management, Contract Negotiation, Team Leadership, Leadership, Project Management, Disaster Recovery, Sales Management, Direct Sales, Employee Training, MPLS, Data Center, SaaS, Training, Wireless, Cloud Computing, Training & Development, Siebel, Metasolv M6, BMC Remedy, Microsoft Office
Education
Keller Graduate School of Management of DeVry University 1997 — 2001
Masters, Telecommunication Management
North Central College 1989 — 1993
Bachelors, Management Information Systems
HotPoint Wireless January 2014 - Present
Windstream 2015 - Present
Lightower Fiber Networks 2014 - 2014
Comcast 2012 - 2014
Level3 Communications 2009 - 2011
Qwest Communications 2006 - 2008
AT&T 2001 - 2006
Skills
Colocation, Managed Services, VoIP, MPLS, Ethernet, Sales Process, Management, Cold Calling, Wireless, Unified Communications, Networking, Sales Operations, Cisco Technologies, Co-location, Telecommunications, SIP Trunking, Hosted Services, Solution Selling, Direct Sales, Sales
Education
Eastern Illinois University 1991 — 1995
MBA, Business/Marketing
William Rainey Harper College 1988 — 1991
AA, Marketing
Buffalo Grove High School 1985 — 1988
Windstream October 2015 - Present
Windstream Communications January 2013 - Present
PAETEC February 2007 - August 2012
US LEC March 2003 - February 2007
MCI June 1987 - January 2002
Skills
Frame Relay, Unified Messaging, MPLS, SIP Trunking, Telecommunications, Sales Management, Business Strategy, Sales Operations, Co-location, Managed Services, Solution Selling, Direct Sales, VoIP, Management, Selling, Strategy, Sales, Unified Communications, Customer Retention, Customer Satisfaction, Hosted Services, Wireless
Education
James Madison University
BS, Business
Windstream March 2015 - Present
Allstate May 2013 - Present
Knology, A WOW! Company March 2010 - March 2013
Global Vision February 2008 - February 2010
Skills
Sales Management, Product Marketing, Advertising, Broadband, Telecommunications, VoIP, Fiber Optics, Sales Process, New Business Development, B2B, Cable Television, Salesforce.com, IP, Team Building, Sales, Customer Satisfaction, Customer Retention, Sales Operations, Team Leadership, Strategic Planning, Contract Negotiation, Internet Services, Marketing Strategy, Product Management, Account Management, Ethernet, Network Design, Competitive Analysis, Forecasting, Marketing, Management, Leadership, Business Planning, Selling, Negotiation, Networking, Solution Selling, Insurance, Health Insurance, Life Insurance, Licensed Property &..., Licensed Life & Health..., Flood Insurance, Insurance Brokerage, Cold Calling, Sales Presentations, Small Business, Managed Services, Training, T1
Education
Kaplan University 2013 — 2015
Banking, Corporate, Finance, and Securities Law
Tri County Tech 1999 — 2001
Business and Engineering, Business and Engineering
Windstream March 2015 - Present
Windstream Communications May 2013 - March 2015
Able Constructors, Inc. April 2002 - December 2011
Basic Systems, Inc. 1995 - 2002
Drug Enforcement Administration and North Carolina Counter Drug Task Force 1994 - 1996
Skills
Visual Fox Pro versions..., CS5 After..., Process Scheduler, Contract Negotiation, Microsoft Office, General Ledger, Payroll, Budgets, Construction, Accounts Receivable, Management, Accounting, Accounts Payable, Contract Management, Invoicing, Troubleshooting, Purchasing, Supervisory Skills, Change Management, Customer Service, Project Planning, Microsoft Excel, Time Management, Leadership, Strategic Planning, Networking, Telecommunications, Project Management
Education
Greenville Technical College 2011 — 2013
Associate of Arts (AA), 3.93
Lees-McRae College 1988 — 1990
Windstream April 2015 - Present
Verizon November 2006 - July 2014
MCI September 1997 - November 2006
MCI April 1993 - September 1997
Iowa Electric Light and Power Company October 1983 - April 1993
The State of Iowa May 1980 - September 1983
Skills
COBOL, MVS, Outlook, z/OS, Unix, Linux, Windows, Perl, Access, PHP, Excel, Microsoft Office, Word, SAS, PowerPoint, Visio, DB2, Mainframe, SQL, MySQL, Software Development, Databases, Fortran, C, Shell Scripting, FTP, Application Development, Programming, Requirements Analysis, HP-UX, Apache, Testing, Oracle, Virtualization, Disaster Recovery, IT Management, Software Project..., Process Improvement, Systems Analysis, Telecommunications, Team Leadership, MS Project, Unix Shell Scripting, CICS, Integration, System Deployment, SDLC, Microsoft Excel, Software Design, Java
Education
Mount Mercy University 1984 — 1986
BS, Computer Science
Drake University 1981 — 1983
Bachelor of Science (BS), Computer Science
Iowa State University 1978 — 1980
Computer Science
Dale Carnegie Training 1999 — 1999
Certificate, Dale Carnegie Leadership Training for Managers
Verizon Training Center 2008 — 2008
Certificate, IT Systems Security
IBM Training Center 1992 — 1992
Certificate, Project Management
University of Wisconsin-Madison 1990 — 1990
Certificate, Computer Systems for Power Control
Jefferson High School, Cedar Rapids, Ia 1971 — 1974
Diploma
Windstream January 2014 - Present
Windstream 2014 - 2015
Windstream 2014 - 2015
Cornerstone Management, LLC September 2012 - December 2013
Momentum Telecom April 2011 - September 2012
Ashgrove Properties 2007 - 2011
Beacon Solutions June 2009 - October 2009
SinglePipe Communications 2006 - 2007
Level 3 1998 - 2007
TelCove 2001 - 2005
Skills
VoIP, Optical Fiber, Telecommunications, IP, Managed Services, SIP, Unified Communications, MPLS, Ethernet, Account Management, Sales Management, Telephony, Solution Selling, Data Center, New Business Development, Cloud Computing, IP PBX, Networking, Professional Services, Business Development, Co-location, Management, Direct Sales
Education
Georgetown College 1990 — 1994
Marketing and Finance, Marketing and Finance
Windstream January 2015 - Present
Henderson State University August 2014 - December 2014
US Bank May 2013 - August 2014
John’s Honda March 2012 - May 2013
Sonic Drive-In June 2011 - January 2012
McAlisters Deli March 2010 - August 2010
DJ's Drive In March 2007 - August 2009
Skills
Microsoft Office, Team-oriented, Communication Skills, Mathematics, Accounting, Cash Handling Experience, Time Management, Safe Deposit Box..., Research, Sales
Education
Henderson State University 2014 — 2015
Master of Business Administration (M.B.A.), Accounting, 4.0 GPA
Henderson State University 2010 — 2014
Bachelor's Degree, Accounting
Bismarck High School 2007 — 2010
Windstream July 2015 - Present
IT Global Solutions 1990 - Present
HSBC January 2013 - July 2015
IBM Global Services 2012 - 2013
Wells Fargo 2011 - 2012
IBM Global Services 2009 - 2011
Alltel / Verizon Wireless 1998 - 2009
Sterling Jewelers 1991 - 2000
US Army 1985 - 1993
Skills
Unix, Solaris, TCP/IP, Linux, Disaster Recovery, Data Center, Integration, HP-UX, Microsoft SQL Server, AIX, Windows Server, Windows, System Administration, Network Administration, SDLC, Software Development, Hardware, Telecommunications, VoIP, DNS, Troubleshooting, Technical Support, JCL, Active Directory, Windows 7, Apache, Enterprise Software, XP, Networking, Network Security, System Deployment, Network Design, Servers, Software Documentation
Education
Kent State University 2001 — 2019
BS - Information Technology
Lucas Systems, Inc. June 2015 - July 2015
Windstream June 2011 - December 2014
North Hills Medical Center October 2010 - June 2011
North Hills Medical Center October 2010 - October 2010
North Hills Medical Center August 2010 - October 2010
Skills
VLAN, DHCP, RIP, TCP/IP, Cisco Technologies, DNS, Active Directory, VTP, Telnet, XP, ATM networks, Technical Support, Troubleshooting, LAN-WAN, CCNA, Windows XP, OSPF, Switches, Networking, Routers, Cisco Routers, Hardware, Help Desk Support, ATM Networks
Education
ECPI University 2010 — 2012
Bachelor of Science, Network Security
ECPI University 2007 — 2010
Associate of Applied Science, Network Security
Windstream April 2015 - Present
Windstream Communications March 2014 - Present
Windstream Communications June 2011 - March 2014
Windstream Communications June 2008 - June 2011
Alltel Wireless July 2007 - June 2008
Alltel Wireless March 2006 - July 2007
Alltel Wireless January 2005 - March 2006
Skills
LAN-WAN, Network Engineering, Routers, Switches, Ethernet, Network Design, Cisco IOS, Cisco Technologies, Frame Relay, IP, WAN, Cisco Routers, Juniper Switches, Metasolv M6, Networking, DSL, T1, Help Desk Support, OSPF, Network Architecture, Routing, ISDN, Wireless Networking, TCP/IP, Telephony, DWDM, DS3, DHCP, Wireless, Switching, Optical Fiber, JUNOS, VLAN, Fiber Optics, VPN, Juniper, Telecommunications, VoIP, Troubleshooting, Technical Support, Network Administration
Education
Grantham University 2007 — 2012
Bachelor's degree, Computer Engineering Technology/Technician, B
University of Arkansas at Little Rock 2001 — 2006
Associate of Science (AS), Computer Engineering Technology/Technician
Windstream March 2015 - Present
United States Army November 2010 - November 2014
Best Buy October 2007 - May 2010
Skills
Networking, Routing, LAN Switching, Cisco VoIP, CCNA, Cisco Routers, Cisco Technologies, Cisco Call Manager, Troubleshooting, Network Administration, Computer Repair, Training, Security, Windows 7
Education
Greenville Technical College 2006 — 2010
Network Systems Administration
Windstream Communications August 2014 - Present
Windstream Communications October 2008 - Present
Pulaski Technical College 2010 - 2013
Windstream June 2006 - October 2008
Alltel January 2005 - June 2006
Alltel March 2002 - December 2005
University of Arkansas at Little Rock 2004 - 2005
Alltel 1999 - 2002
Alltel 1997 - 1999
Skills
Employee Benefits, Talent Acquisition, Benefits Administration, Employee Engagement, Succession Planning, Employee Relations, Recruiting, Training, Performance Management, Human Resources, Employment Law, Onboarding, Program Management, PeopleSoft, Budgets, HRIS, Vendor Management, College Recruiting, Interviews, Public Speaking, New Hire Orientations, Networking, FMLA, Management, Personnel Management, Analysis, Organizational..., Cross-functional Team...
Education
Stephen F. Austin State University 1995 — 1997
MA, Communications
Henderson State University 1991 — 1995
BA, Mass Communications
Windstream March 2015 - Present
Windstream October 2013 - March 2015
Windstream Communications April 2012 - September 2013
Windstream Communications October 2011 - March 2012
Windstream Communications October 2009 - October 2011
Skills
Call Centers, Telecommunications, Customer Satisfaction, Direct Sales, Account Management, Wireless, Salesforce.com, Sales Operations, Customer Retention, Call Center
Education
Jackson State University 1999 — 2000
Education
UNC Charlotte 1998 — 1999
Education
Windstream March 2015 - Present
Verizon Business September 2006 - January 2013
J & B Collaborations March 2000 - January 2013
MCI Communications January 2005 - June 2005
T.I.C Sales October 2004 - January 2005
MCI Communications August 2003 - June 2004
MCI Communications October 2000 - June 2004
MCI Communications April 2000 - October 2000
MCI Communcations September 1998 - April 2000
MCI Communications October 1997 - September 1998
Skills
Managed Services, MPLS, Vzon Services, Accounts..., Training Programs, Customer-facing, Customer-focused, Organizational Support, Organizational..., Profit Oriented, Conference Facilitation, Religious Studies, Religious Education, Military Skills, Cloud Computing, Frame Relay, Telecommunications, Wireless, Solution Selling, Telephony, Channel Partners, VPN, VoIP, SIP, Service Delivery, Data Center, Unified Communications, Professional Services, IP, Strategic Partnerships, Co-location, WAN
Education
Iona College
Bachelor's degree, Criminal Justice and Corrections, 3.27
The College of Westchester
Associate's degree, Computer System's Management, 3.06
The College of Westchester
Associate's degree, Accounting, 3.06
Windstream October 2014 - Present
Business Only Broadband April 2011 - September 2014
Circle Realty Advisors 2011 - 2012
Joseph Freed & Associates LLC January 2005 - November 2010
Lincoln Property Company October 2002 - December 2004
Hamilton Partners November 2000 - October 2002
Skills
General Ledger, Accounting, Accounts Payable, Financial Reporting, Accounts Receivable, Yardi, Financial Analysis, GAAP, Bank Reconciliation, JD Edwards, Journal Entries, Accruals, Financial Modeling
Education
Eastern Illinois University 1998 — 2000
B.S, Accounting
Windstream Communications August 2014 - Present
Windstream August 2009 - August 2013
Paetec Communication September 1999 - February 2009
Skills
Telecommunications, MPLS, Telephony, Managed Services, IP, Unified Communications, Data Center, Cisco Technologies, BGP, Ethernet, LAN-WAN, MPLS VPN, Network Design, Network Engineering, OSPF, Routers, Routing, Switches, VoIP, WAN
Education
Hampton University 1991 — 1993
Windstream June 2015 - Present
aap3 March 2015 - April 2015
CompuCom May 2014 - February 2015
Self-Employed January 2012 - May 2014
United Solution LLC June 2011 - August 2011
Greensboro College September 2005 - September 2010
Methodist Christian Counseling 2004 - 2004
Skills
Network Security, Cisco devices, Windows, Computer Repair, Research, Security, Troubleshooting, Customer Service, Cisco Technologies, CompTIA A+ Certification, Information Technology, Computer Hardware, Networking, Servers, System Administration, XP, Windows XP, Software Installation, VMware, Databases, Active Directory, Help Desk Support, Technical Support
Education
Forsyth Technical 2010 — 2012
AAS, Information Security
Greensboro College 2000 — 2004
BA, Religion, English, Psychology
Ledford High School 1996 — 2000
Windstream February 2013 - Present
Arrow Electronics August 2012 - February 2013
Samsung Telecommunications America 2006 - 2012
Milio's Restaurant May 2005 - August 2006
Discover Card September 2003 - May 2005
Nortel Networks January 1991 - March 2002
ITI - International Telecharge Inc June 1989 - January 1991
ITT - International Telephone & Telegraph May 1988 - June 1989
Motorola Mobility August 1986 - May 1988
Caterpillar Inc. January 1980 - December 1985
Skills
Network Design, Account Management, Staff Management, Technical Training, Pre-sales Technical...
Education
Hamilton Technical College 1985 — 1986
Associate of Arts and Sciences (A.A.S.), Electrical, Electronics and Communications Engineering
Western Illinois University 1975 — 1976
Business Administration and Management, General
Windstream May 2009 - Present
Avaya March 1985 - May 2009
Skills
Unified Communications, Telephony, SIP, Avaya, VoIP, Avaya Aura, Avaya IP Telephony, Avaya Communication..., Avaya Technologies, CTI, Call Centers, Cloud Computing
Education
Golden Gate University 1989 — 1992
Master's degree, Telecommunications Engineering
University of LaVerne 1986 — 1989
Bachelor of Science (BS), Business/Managerial Economics
Oregon Institute of Technology 1980 — 1983
St. Paul's, Eugene Oregon
Broadview Networks September 2013 - Present
Windstream March 2001 - August 2013
PAETEC March 2001 - March 2011
2nd Century Communications September 1999 - December 2000
Teleport Communications Group (TCG) 1998 - 1999
Eastern Telelogic Corporation (ETC) 1997 - 1998
United States Air Force (USAF) March 1992 - May 1997
Skills
Customer Retention, Key Account Acquisition..., Managed Services, Account Management, Disaster Recovery, Six Sigma, Customer Relations, Solution Selling, IP PBX, Sales, Management, Unified Communications, Team Building, Relationship Building, Direct Sales, SaaS, Strategic Partnerships, Cloud Computing, Hosted Services, Co-location, Data Center, Channel Partners, Business Continuity, MPLS, SIP Trunking, Network Design, Telecommunications, VoIP, Telephony, Ethernet, Networking, Hosted Voice, SIP, MPLS VPN, Private Line, Selling, Indirect Channel Sales, IP, Salesforce.com, IP Phones, Cloud Applications, Wireless
Education
Goshen High School 1987 — 1991
Great Oaks Institute of Technology and Career Development 1987 — 1991
Windstream April 2015 - Present
Windstream Communications July 2014 - April 2015
Michelin North America March 2013 - June 2014
Florence and Hutcheson Consulting Engineers April 2011 - March 2013
Ashmore Brothers May 2006 - April 2011
Chick-fil-A-Franchise March 1999 - May 2006
Skills
Microsoft Office, Process Scheduler, Account Management, Construction, Customer Service, Engineering, Inspection, Management, Project Planning
Education
Greenville Technical College 2004 — 2014
Associate of Science (A.S.), Business Administration and Management, General
Time Warner Cable December 2012 - Present
EXB Group May 2008 - Present
PAETEC April 2007 - December 2012
Windstream Communications April 2007 - October 2012
Windstream March 2007 - July 2012
Fifth Third Bank November 2005 - March 2007
First Charter Bank November 2005 - March 2007
SunTrust Bank December 2004 - November 2005
Wilmington Athletic Club August 2002 - February 2004
Skills
T1, Account Management, Outside Sales, Sales Process, Telecommunications, Sales Operations, Selling, Direct Sales, Customer Satisfaction, Sales, Sales Management, Cold Calling, IP, CRM, Public Speaking, Business Development, Solution Selling, B2B, Communication, Salesforce.com, Customer Retention, Contract Negotiation, People Skills, Sales Presentations, Negotiation, Marketing, Marketing Strategy, Leadership, Team Leadership, New Business Development, Business Strategy, Customer Service, Management, Team Building, Managed Services, PRI, Time Management, MPLS, Strategy, Ethernet, Cisco Technologies, Retail, Advertising
Education
Emmanuel College 1995 — 2001
Bachelor of Science, Kinesiology / Business - Sports Management
Emmanuel College 1995 — 2000
Bachelor of Applied Science (B.A.Sc.), Kinesiology and Exercise Science/ Sports Management
Windstream May 2015 - Present
Gap Inc./Old Navy November 2013 - Present
Flower City Printing June 2013 - May 2014
Flower City Printing May 2009 - July 2011
Skills
Graphic Design, Web Design, Logo Design, Photography, Photoshop, Adobe Creative Suite, InDesign, Motion Graphics, After Effects, Marketing Communications, Communications Planning, Digital Marketing, Social Media, Media Production, Typography, Facebook
Education
High Point University 2009 — 2013
Bachelor of Arts (B.A.), Graphic Design
Windstream June 2015 - Present
Elite - Monitronics February 2015 - June 2015
Sin City Getaways December 2014 - February 2015
Provision Marketing March 2014 - December 2014
The Monarch Team November 2013 - March 2014
AVAT September 2013 - February 2014
411 Locals September 2013 - November 2013
Cbeyond December 2012 - September 2013
Sprint December 2011 - December 2012
Maritz Research July 2011 - December 2011
Skills
Direct Sales, Cold Calling, Solution Selling, Sales Process, Account Management, Salesforce.com, Sales, Selling, Sales Management, B2B, Sales Presentations, Leadership, Training
Education
DeVry University-California 2010 — 2014
Bachelor's degree, Sales and Marketing
Windstream January 2014 - Present
Windstream Communications April 2011 - December 2013
Hartness International October 2009 - September 2010
Whole Foods Grocery August 2006 - October 2007
Skills
TCP/IP, Wireless Networking, DHCP, Troubleshooting, Active Directory, VoIP, Network Administration, LAN-WAN, DNS, Networking, Routers, Cisco Technologies, VMware
Education
ECPI University 2009 — 2012
Bachelor of Science, Computer & Information Science; IT/ Network Security Management
Full Sail University 2007 — 2009
Associate of Science, Recording Engineering
Windstream December 2014 - Present
Verizon Wireless March 2014 - Present
FedEx Express October 2007 - March 2014
US Navy July 2001 - July 2007
Skills
Security Clearance, Windows Server, Computer Hardware, Cisco Routers, Network Security, System Administration, Network Administration, Windows XP, Active Directory, Troubleshooting, Windows 7, Wireless Networking, DHCP, Microsoft Exchange, Leadership
Education
DeVry University-Texas 2008 — 2013
Bachelor of Applied Science (B.A.Sc.), Network and System Administration/Administrator
Windstream October 2014 - Present
Windstream Communications May 2012 - March 2015
PAETEC July 2011 - May 2012
PAETEC February 2008 - June 2011
McLeodUSA September 2001 - February 2008
Skills
Account Management, VoIP, Co-location, MPLS, MPLS VPN, Cloud Computing, Building Relationships, Long-term Customer...
Education
Eastern Illinois University 1996 — 1997
MA, Speech Communication
Illinois Wesleyan University 1992 — 1995
BA, Business Administration
Windstream December 2011 - Present
PAETEC January 2010 - Present
NuVox March 2006 - December 2009
TelCove 2004 - 2006
KMC Telecom 1998 - 2004
Skills
Co-location, SIP Trunking, VoIP, MPLS, Long Distance, Telecommunications, New Business Development, SIP, PRI, Managed Services, Broadband, Telephony, Hosted Services, Cisco Technologies, Cloud Computing, Networking, Solution Selling, Data Center, Unified Communications, Ethernet, Direct Sales, Wireless, T1, WAN, Metro Ethernet, Network Design, Optical Fiber, Internet Services, IP, Salesforce.com, IP PBX, Private Line, TDM, DS3, Avaya, LAN-WAN, CPE, Hosted Voice, Dark Fiber, Sales Engineering, DSL, Frame Relay, Voice & Data Convergence, MPLS VPN, Fiber Optics, Carriers, Telecommunication...
Education
Indiana State University 1987 — 1990
Windstream June 2015 - Present
StatOil February 2013 - December 2014
AT&T September 2011 - February 2013
JPMorgan Chase/HP August 2004 - March 2010
Skills
Management, Leadership, Windows Server, IP, Procurement, Access, VoIP, Networking, Windows 7, Troubleshooting, Telecommunications, Help Desk Support, Customer Service, Microsoft Office, Computer Hardware, Visio, SharePoint, Project Management, Teamwork, Team Leadership, Software Documentation, Team Building, Program Management, Strategic Planning, Process Improvement, Project Planning, System Administration, Training, Call Centers, Windows, Vendor Management, Hardware, Microsoft Excel, Testing
Education
University of Houston-Downtown 2008 — 2010
Bachelor of Business Administration (BBA), Computer Information Systems
Houston Community College 2006 — 2008
Associates, Liberal Arts
Infor June 2015 - Present
Duvrazh Networks January 2015 - Present
Windstream March 2015 - May 2015
Website Pipeline October 2014 - January 2015
Green Cloud Technologies, Inc. May 2014 - October 2014
The Palmetto Bank July 2012 - May 2014
United States Air Force September 2006 - March 2012
Michelin January 2006 - August 2006
Skills
Servers, Networking, Troubleshooting, SharePoint, Remote Desktop, Active Directory, Server Administration, Network Administration, Windows Server, Computer Hardware, Hardware, Wireless Networking, Linux Server, DHCP, Laptops, VMware ESX, Computer Maintenance, Ubuntu, Computer Repair, Network Security, Network Design, Business Networking, Mac OS X, Remote Access, Microsoft Excel, Customer Service, VMware, Computer Forensics, Computer Network..., Linux, CLI, SSH, Microsoft Office, Wordpress, Desktop Environment, Apple Remote Desktop, Windows Remote Desktop, Remote Monitoring, Remote Administration, Internet Troubleshooting, Remote Troubleshooting, Firewalls, Sophos, pfSense, Hyper-V, Virtualization, Cloud Computing, VPN, Security, OS X
Education
McMurry University 2009 — 2009
Computer and Information Sciences and Support Services
Elon University 2002 — 2004
Computer Science
Windstream June 2015 - Present
Dealer Tire January 2014 - June 2015
Dealer Tire June 2010 - June 2015
The Lubrizol Corporation May 2007 - June 2010
Skills
Computer Hardware, Computer Repair, Computer Maintenance, Troubleshooting, Microsoft Office, Microsoft Exchange, Microsoft Technologies, Windows 7, Windows 7 Migration, Windows XP Pro, Active Directory, Blackberry Enterprise..., Blackberry OS, iPhone Support, iPhone, Organization, Emotional Intelligence, DISC, Help Desk Support, HelpStar, HP Service Desk, SCCM, JD Edwards
Education
ITT Technical Institute-Strongsville 2005 — 2007
Associate of Science (A.S.), Computer/Information Technology Administration and Management
Lakeland Community College 2002 — 2004
Computer Technology/Computer Systems Technology
Youngstown State University 2001 — 2002
Computer Engineering
Frontier Communications January 2015 - Present
Windstream Communications October 2010 - January 2015
SmartSource Technical Staffing 2013 - 2015
SmartSource Technical Staffing 2013 - 2015
SmartSource Technical Staffing 2013 - 2015
Windstream October 2007 - October 2010
Expedient Data Centers January 2006 - October 2007
Skills
T1, VoIP, IP, Computer Network..., Telephony, SIP Trunking, DSL, MPLS, LAN-WAN, Frame Relay, ISDN, Risk Management, Ethernet, Routers, Switches, Troubleshooting, Networking, Technical Support, Telecommunications, ATM Networks, WAN, Broadband, Data Center, Cisco Technologies
Education
ITT Technical Institute-Greenville 2010 — 2012
(BA) Information Security Systems, Computer and Information Systems Security
ITT Technical Institute-Indianapolis 2004 — 2006
Associate's degree, Computer Systems Networking and Telecommunications
Windstream December 2014 - Present
Windstream Communications September 2011 - December 2014
Windstream Communications September 2007 - January 2012
Windstream Communications August 2005 - September 2007
Alltel March 2004 - August 2005
Education
Henderson State University 1990 — 1994
BA
Windstream May 2015 - Present
Windstream Communications January 2014 - Present
Ericsson January 2010 - December 2013
Sprint Nextel January 2008 - March 2009
Sprint March 2006 - January 2008
Sprint LTD November 2004 - March 2006
DeVry University November 2002 - November 2004
Sprint September 2000 - November 2004
O'Connor, Cavanagh, Anderson, Killingsworth & Beshears March 1998 - September 2000
Stinson Mag Fizzell 1997 - 1998
Skills
Ethernet, Cisco Technologies, Network Design, Computer Network..., Telecommunications, Frame Relay, Wireless, VoIP, Switches, Data Center, Troubleshooting, LAN-WAN, Managed Services, ITIL, Project Management, Networking, Testing, Management, MPLS, Servers, ATM networks, IP, Routers, Service Delivery, Network Engineering, Broadband, Vendor Management, UMTS, Wireless Networking, WAN, DSL, GSM, IT Service Management, LTE, Routing, Network Architecture, Telephony, TCP/IP
Education
Keller Graduate School of Management of DeVry University 2002 — 2003
MPM, Project Management
Keller Graduate School of Management of DeVry University 1998 — 2002
MBA, Business
DeVry Institue of Technology 1996 — 1998
BS, Telecommunications Management
Windstream May 2008 - Present
Innovate Benefits January 2014 - October 2014
Perceptis March 2011 - January 2012
Windstream Communications May 2008 - February 2011
CSI Outfitters 2006 - 2008
Newsouth Communications April 2000 - May 2006
MCI 1989 - 1999
Skills
Telecommunications, VoIP, Call Centers, Integration, Troubleshooting, Managed Services, Telephony, T1, Customer Service, Cisco Technologies, MPLS, Call Center, Unified Communications, Cloud Computing, Data Center, SaaS, IVR, Internet Services, Software Documentation, Technical Support, Avaya, Switches, Telecommunications..., Contact Centers, Customer Retention, Customer Experience, Workforce Management, SIP, IP, WAN, LAN-WAN, Disaster Recovery, Telecommunication..., Solution Selling, SIP Trunking, Ethernet
Education
Greenville Technical College 1985 — 1988
Business Management
Greenville Technical College 1985 — 1988
Business Management, Businesss Management
Windstream October 2008 - Present
Windstream October 2008 - Present
Florida Heath Care Plans October 2006 - September 2008
Conference Plus Inc May 2001 - January 2005
ConferencePlus 2001 - 2005
Skills
Troubleshooting, Networking, VoIP, Software Installation, Avaya Technologies, Management, Routers, Telecommunications, IP Networking
Education
DeVry University 1997 — 2001
Bachelor's degree, Telecommunications Management
Devry Institute of Technology 1997 — 2001
BS, Telecommunication Management
Windstream August 2015 - Present
Alltel/AT&T March 2012 - Present
AT&T March 2005 - Present
Alltel/Verizon April 2002 - February 2005
Skills
Customer Satisfaction, Retail, Customer Service, Cold Calling, Coaching, Account Management, Merchandising, Marketing, Call Center, Leadership, Inventory Management, Leadership Development, Customer Retention, New Business Development, Strategic Planning, Direct Sales, Wireless, Customer Experience, B2B, Team Building, Microsoft Office, Store Management, Training, Microsoft Excel, Profit, Recruiting, Team Leadership, Hiring, Quotas, Employee Training, Cellular Communications, Sales, Telecommunications, Retail Sales, Selling, Interviews, Sales Presentations, Teamwork, M2M, 4G, Loss Prevention, Onboarding, Forecasting, Mobile Devices, Inventory Control, Operations Management, Employee Relations, Contract Negotiation, Business Development, VoIP
Education
Gardner-Webb University 1998 — 2003
BA, Human Services
RICHMOND SR. HIGH SCHOOL 1995 — 1998
BACHELOR OF SCIENCE, General Studies
Windstream February 2002 - Present
Windstream Communications February 2002 - August 2011
Indiana State University May 1998 - February 2002
Skills
Troubleshooting, VoIP, Telecommunications, Customer Service, Windows, Project Management, Microsoft Office, Networking, Customer Satisfaction, IP, MPLS, Wireless, Call Centers, Telephony, T1, Team Leadership, Managed Services, Ethernet, Network Design, Cisco Technologies, Computer Network..., Microsoft Excel, WAN, Switches, Data Center, Unified Communications, Leadership, Process Improvement, SIP, Fiber Optics, LAN-WAN, Vendor Management, Sales, Account Management, Access, Project Planning, Cloud Computing, Solution Selling, Training, Routers, Microsoft Word
Education
Indiana State University - School of Business 1996 — 1999
B.S., Business Administration with Marketing and Insurance
Saint Mary-of-the-Woods College 1995 — 1996
Computer Information Systems
Fluid Systems, Inc. September 2012 - Present
Windstream January 2011 - April 2012
HR Solutions, Inc. November 2010 - January 2011
Law Offices of Mark Warzecha August 2010 - January 2011
Skills
•Strong Customer..., Oil & Gas, Budget Management, Executive...
Education
Kaplan University 2009 — 2012
Paralegal Studies, Legal Studies, General
Indiana University-Purdue University at Indianapolis
Windstream Communications April 2012 - Present
Windstream July 2007 - April 2012
Skills
Project Management, Strategic Planning, Wireless Networking, Outlook, Microsoft Office, Microsoft Excel, Customer Service, Business Analysis, Analysis, Budgets, Forecasting, LTE, Management, Process Improvement, Program Management, Public Speaking
Education
Johnson C. Smith University - JCSU
Windstream Supervisor - Wholesale Cost ManagementWindstream CommunicationsFebruary 2012 - Present
Windstream Communications March 2011 - February 2012
Windstream Communications November 2009 - March 2011
Windstream Communications October 2008 - November 2009
Alltel Wireless June 2007 - October 2008
Skills
Telecommunications, Financial Analysis, Analysis, Financial Modeling, Access, Forecasting, Business Analysis, Data Analysis, Process Improvement, Sarbanes-Oxley Act, Financial Reporting, SQL, Microsoft Excel, Vendor Management, Project Management, Oracle, Accounting
Education
Harding University 2005 — 2007
Master of Business Administration (MBA)
Harding University 2001 — 2005
Bachelor of Business Administration (BBA), Accounting
Windstream February 2015 - Present
Greenville Technical College - Student August 2014 - December 2014
Alabama Technology Network Contractor - Altus IT Infrastructure Inc. September 2012 - September 2014
Varia IT Solutions January 2012 - September 2012
Sole-Proprietor – DBA: Comprehensive Maintenance January 2011 - December 2011
Contract Maintenance Specialties May 2007 - December 2010
Skills
System Deployment, Fiber Optic Networks, Wireless Broadband, VoIP, Network Architecture, Integration, Computer Network..., VPN, Wireless Networking, Cisco IOS, Routers
Education
Greenville Technical College
Associate of Science (A.S.), Electrical & Computer Engineering Transfer Track, 3.24
Windstream March 2015 - Present
EarthLink Business August 2011 - December 2014
EarthLink Business 2010 - 2011
Deltacom 2007 - 2010
Deltacom 2005 - 2007
Deltacom 2004 - 2005
Skills
Account Management, Customer Retention, Sales, Telecommunications, Internet Services, Network Design, Networking, Optical Fiber, Managed Services, MPLS, Superior Client Service, IT Service Management, Cloud Security, Cloud-based, Virtualization, Hosted Voice, Hosted Microsoft..., Data Backup Solutions, PCI Standards, Disaster Recovery, Business Continuity, Hybrid Cloud, Cloud Storage, Rackspace Cloud, Private Cloud, Business Strategy, Business Intelligence, IT Solutions, IT Strategy, Help Desk Implementation, Sales Operations, Salesforce.com, Unified Communications, VoIP, Direct Sales, Management, Solution Selling
Education
East Carolina University
Windstream November 2013 - Present
Press Ganey Associates November 2012 - November 2013
Independent Consultant / Contractor August 2012 - November 2012
Aptean /Consona / Onyx November 1999 - August 2012
FIS 2011 - 2011
Laureate Online Education 2010 - 2011
Laureate Education 2010 - 2010
Fundtech 1997 - 2009
Tech Resource Group March 1996 - November 1999
Skills
Customer Relations, User Acceptance Testing, Business Analysis, Sales Support, Software Training, Requirements Analysis, Requirements..., User Interface Design, Software Design, Curriculum Design, QA Software Testing, Hands-on Training, Production Support, Testing, Software Documentation, Business Process, Salesforce.com, CRM, Training, Customer Service, Business Intelligence, Project Management, Sales Operations, SharePoint, SDLC, Requirements Gathering
Education
Gaston College 2009 — 2013
On going education, Professional, Business and Technical
Cherryville High School (North Carolina)
Windstream Manager of Unix & AS/400 SystemsPAETECJune 1998 - Present
MAC Tools 1995 - 1997
Borden 1992 - 1995
Meadow Gold Dairy 1987 - 1992
Skills
Infrastructure..., SAN, Vendor Management, Solaris, AIX, Unix, Change Management, RPG, Linux, Network Security, Data Center, Networking, Security, Virtualization, Information Security, IBM iSeries, Windows, VMware, Service Delivery, IT Service Management, Telecommunications
Education
Franklin University 1993 — 1996
BA, Finance
American Institute of Business 1986 — 1989
Computer Programming & Accounting
Windstream January 2015 - Present
Skills
HTML5, JavaScript, CSS, C#, VB.NET, Microsoft Office, PowerPoint, VoIP, Network Design, Computer Networking, Telecommunications, T-SQL
Education
Greenville Technical College 2014 — 2017
Computer Technology/Computer Systems Technology
North Greenville University 2004 — 2010
Bachelor of Arts (B.A.), History
Windstream July 2015 - Present
ClearPointe February 2007 - June 2015
Skills
Active Directory, Data Center, Microsoft Exchange, VMware, Windows Server, Virtualization, Servers, Disaster Recovery, Cisco Technologies, Network Administration, Hyper-V, Troubleshooting, Cloud Computing
Education
ITT Technical Institute-Little Rock 2007 — 2010
AS in Electronic Engineering, Electrical and Electronics Engineering
Bright House Networks June 2015 - Present
CenturyLink May 2012 - June 2015
Integra June 2011 - May 2012
CenturyLink September 2010 - June 2011
Windstream July 2009 - September 2010
Amdocs September 2006 - July 2009
amdocs 2006 - 2008
Skills
Unix, Telecommunications, C, Testing, User Acceptance Testing, Amdocs Ensemble Suite, Metasolv M6, Sasktel Martens, Requirements Analysis, Full SDLC, Oracle SQL & PL/SQL, Toad 9.0, BMC Remedy, Quality Center, COBOL, Open Source Software, SDLC
Education
Institute of Management Technology, Ghaziabad 2010 — 2011
APGDM, Systems
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2002 — 2006
B.E., Computers Science
Simpkins School
Just Funky LLC April 2015 - Present
Zombie Movies Facebook Page September 2014 - Present
AVADirect Custom Computers September 2012 - April 2015
Windstream July 2008 - November 2008
The Sports Xpress March 2008 - July 2008
Universal Screen Arts August 2004 - November 2007
Skills
Account Management, Sales, Microsoft Word, Microsoft Excel, Outlook, Access, Microsoft Dynamics GP, CRM, Computer Networking, Computer Technology, Graphic Design, Photoshop, Corel Draw, Web Design, Flash Animation, Social Media Blogging, Screen Printing, Creative Writing, HTML, JavaScript, Facebook Fan Page...
Education
Kent State University at Trumbull 2001 — 2001
Computer Science
Comcast December 2014 - Present
Windstream June 2013 - December 2014
Verizon Enterprise Solutions April 2006 - April 2013
Verizon Enterprise Solutions January 2002 - April 2006
Verizon April 1994 - January 2002
Sprint Corporation January 1992 - January 1996
Sprint Corporation January 1991 - January 1992
Sprint Corporation January 1989 - January 1991
Sprint Corporation January 1987 - January 1989
Skills
Solution Selling, Managed Services, Channel, Sales Management, Direct Sales, Account Management, Telecommunications, Salesforce.com, Go-to-market Strategy, Sales, Product Marketing, Product Management, Unified Communications, Sales Operations, Sales Process, Lead Generation, CRM, Cloud Computing, Strategic Partnerships, Business Development, Data Center, Selling, Professional Services
Education
Iowa State University 1981 — 1985
Bachelor of Business Administration, Marketing
Windstream August 2015 - Present
Windstream October 2014 - August 2015
Windstream September 2013 - October 2014
Windstream August 2010 - September 2013
Windstream October 2007 - August 2010
Windstream July 2004 - October 2007
Windstream July 2003 - July 2004
Skills
Microsoft Office, Telecommunications, Management, Customer Service, Project Management, PHP, PHP Applications, JavaScript, HTML, HTML5, MySQLi, MySQL, Cisco Technologies
Education
Kaplan University 2015 — 2017
Associate of Applied Science, Information Technology
Windstream May 2015 - Present
Windstream April 2014 - Present
Windstream Communications February 2013 - Present
Cumulus Media May 2012 - February 2013
Time Warner Cable November 2011 - May 2012
Dex One October 2010 - September 2011
Verizon Wireless February 2006 - September 2010
HPS Real Estate January 2006 - January 2007
Sprint January 1999 - December 2005
Skills
Customer Retention, Microsoft Word, Microsoft Excel, SEM, PowerPoint, Sales Presentations, Cold Calling, Customer Service, Customer Acquisition, Customer Engagement, Sales Management, Direct Sales, B2B Marketing, Inbound Marketing, Visio, Product Support, Quality Control, Sales Force Development, Oracle CRM, Financial Reporting, Facebook Marketing, Graphic Design, SAP CRM, Typing, Photoshop, Inventory Management, Microsoft CRM, Twitter, Instructor-led Training, Small Business Marketing, Quality Assurance, Data Entry, Spreadsheets, Sales & Marketing..., Advertising, Customer Satisfaction, Marketing, Online Marketing, Sales, Salesforce.com, Training, Selling, Account Management, Leadership, Team Building, Marketing Strategy, Coaching, Lead Generation, Customer Experience, Building Relationships
Education
Capella University 2011 — 2015
B.S, Business Administration/Human Resources
Fayetteville Technical Community College 2008 — 2010
Business Administration, Human Resources
VoltDelta August 2015 - Present
AppzDev LLC. January 2010 - Present
Windstream February 2015 - August 2015
Windstream November 2013 - February 2015
Sonnar September 2001 - June 2008
Tecniflex 1998 - 2001
Skills
Web Development, Web Design, Mobile Applications, Managed Services, Professional Services, Marketing, Social Media Marketing, Sales, Web Marketing, Website Development, Solution Selling, Marketing Strategy, Lead Generation, VoIP, Online Marketing, Management, SEO, B2B, Direct Sales, Web Applications, Email Marketing, Strategic Partnerships, Salesforce.com, Strategic Planning, iPhone development, Web, Market Planning, Online Video, Audio Conferencing, File Sharing, Managed Hosting, Cloud Computing, Business Development, SaaS, Channel Partners, Strategy, Enterprise Software, Telecommunications, Sales Management
Education
Evangel University
Management/Marketing
Time Warner Cable Business Class April 2015 - Present
EKVC 2012 - Present
Windstream April 2014 - April 2015
First Rate Mortgage September 2013 - October 2014
Chase June 2012 - September 2013
JPMorgan Chase July 2009 - September 2013
hhgregg February 2002 - April 2009
Midas Auto Service Experts (Katz Franchise) 2009 - 2009
Duro Tire and Wheel February 2000 - February 2002
Roberds Inc. February 1995 - September 1998
Skills
Leadership, Selling, Customer Satisfaction, Sales, Sales Management, Training, Management, Customer Service, Customer Retention, Loans, Retail, Mortgage Lending, Profit, Loan Origination, Banking, Coaching, FHA, Negotiation, Logistics, Operations Management, Merchandising, Marketing, Customer Experience, Recruiting, Credit, Investment Properties, First Time Home Buyers, Finance, Hiring, Budgets, P&L, Purchasing, Market Planning, Inventory Management, Forecasting, VA loans, Mortgage Banking, Strategic Partnerships, Building Strategic..., New Business Development, Team Leadership, Solution Selling, Sales Operations, Team Building, Account Management, Strategic Planning, Marketing Strategy, Contract Negotiation, Networking
Education
Miami University 1993 — 1995
Business Administration, Marketing
Hondros College 1993 — 1993
Real Estate Pre-Licensing Course, Real Estate
Ohio Christian University 1992 — 1993
Teacher Education
West Carrollton High School 1989 — 1992
Diploma, General Studies Emphasis in Sciences, 3.8 GPA
Windstream August 2014 - Present
Windstream February 2013 - August 2014
Genesis10 August 2012 - February 2013
Lumos Networks August 2009 - May 2012
Skills
Telecommunications, IP, Cisco Technologies, DWDM, Networking, VoIP, LAN-WAN, Security, Troubleshooting, Switches, T1, Ethernet, Juniper, Project Management, DWDM / SONET, Routers, WAN, Call Centers, Network Design, Visio, Computer Network..., System Deployment, DNS, Cisco Nexus, Data Center, Information Technology, SDH, Network Engineering, Cisco IOS, VPN, TCP/IP, Telephony, Wireless, Network Administration, BGP, Wireless Networking, Cyan Technology, Tellabs, Infinera, Juniper Technologies
Education
National Institute of Technology, Cross Lanes WV 2003 — 2005
Associate’s Degree, Data Networking, 3.86
Kent State University 1998 — 1999
Medical Radiologic Technology/Science - Radiation Therapist
Windstream October 2014 - Present
Business Only Broadband 2011 - October 2014
SWC Technology Partners May 2011 - November 2011
Avon December 2009 - December 2010
Skills
Marketing, Public Speaking, Blogging, System Administration, Customer Service, Strategic Planning, Microsoft Office, Marketing Strategy, Networking, Social Media Marketing, Salesforce.com..., Corporate Branding, Project Management, Data.com, Joint Marketing, Email Marketing, CRM, Leadership, Cold Calling, Salesforce.com, Sales
Education
Northern Illinois University 2009 — 2011
BA, Organizational/Corporate Communication
DePaul University 2003 — 2005
Marketing
Windstream June 2015 - Present
Sonoco April 2014 - June 2015
The Living Church November 2014 - March 2015
Florence-Darlington Technical College October 2013 - April 2014
Ruby Tuesday July 2013 - April 2014
CVS/Pharmacy February 2013 - July 2013
Palmetto Moon October 2012 - February 2013
Skills
Networking, Windows, Time Management, Music, Music Production, Music Education, Adaptation, Web Development, Microsoft Office, iWork, Mac OS, Adobe Creative Suite, Pro Tools, Logic Pro, Final Cut Pro, VMware, Cisco IOS, Network Infrastructure..., PC Hardware Concepts, Consistency, Problem Solving, Multitasking Skills, Technical Communication, Process Improvement, Public Speaking, Customer Service, Linux, Juniper Technologies, VoIP protocols SIP, Cisco VoIP, Cisco Technologies
Education
Florence-Darlington Technical College 2013 — 2015
A.S, Network Systems Management, Network Systems Management
Lamar High School 2011 — 2012
High School Diploma, 11th - 12th
Christian Assembly High School 2008 — 2010
9th - 10th
Windstream June 2015 - Present
Windstream (formerly PAETEC) October 2008 - June 2015
PAETEC December 2005 - October 2008
FleetCenter June 2001 - July 2005
ACI Worldwide July 1999 - June 2001
Skills
Corporate Budgeting, Financial Modeling, Accounting, General Ledger, Financial Reporting, Account Reconciliation, Financial Analysis, Process Improvement, Oracle E-Business Suite, Report Writing, Hyperion HFM, Excel, Access, JD Edwards, Sarbanes-Oxley Act, Forecasting, Internal Controls, Auditing, Finance, Accounts Payable, Sarbanes-Oxley, Financial Statements, Internal Audit, Microsoft Excel
Education
Ithaca College 1995 — 1999
B.S., Accounting
Time Warner Cable Business Class May 2012 - Present
Windstream March 2011 - April 2012
Mitel NetSolutions September 2008 - April 2011
Mitel April 2003 - September 2008
WorldCom July 2000 - November 2002
McLeodUSA February 1996 - July 2000
Skills
MPLS, T1, SIP, Cloud Computing, Customer Satisfaction, Co-location, Unified Communications, Hosted Services, Managed Services, VoIP, Sales Engineering, Avaya, LAN-WAN, Telecommunications, Ethernet, Solution Selling, Optical Fiber, Call Centers, Wireless, IP, Broadband, Direct Sales, Networking, Metro Ethernet, Fiber Optics, Network Design, Frame Relay, Switches, WAN, MPLS VPN, TDM, Data Center, Mobile Devices, Internet Services, Video Conferencing, DSL, PRI, Cisco Technologies, Network Architecture, IP PBX, VPN, Cabling, Network Engineering, Customer Service, Account Management, Telephony, SIP Trunking, Enterprise Software, Salesforce.com, Sales Process
Education
Grand View College 1987 — 1990
BA, Political Studies - Emphasis - Organizations and Policies
San Dimas High School 1977 — 1981
Windstream May 2015 - Present
Windstream Communications October 2013 - Present
Windstream Communications October 2011 - April 2012
Louie Herron Toyota January 2010 - October 2011
RadioShack September 1999 - September 2010
Skills
Customer Service, Sales Management, Consumer Services, Telecommunications, Oral, Listener, Problem Solving, Organization, Technology, Coaching, Motivation, Microsoft Office, Microsoft Excel, PowerPoint, Interpersonal Skill, Strategic Communications, Goal Oriented, Competitive, Compassion, Entrepreneurship, Data Entry, Sales, Marketing, Successful track record, B2B, Internet Services, Account Management, Sales Presentations, Telephony, Customer Experience, Quotas, Team Leadership, Inventory Management, Inventory Control, Business Services, Wireless, Solution Selling, Direct Sales, Leadership, Managed Services, Unified Communications, VoIP, Business Development, Sales Prospecting, T1, Outlook, Deal Closure, Salesforce.com, Cold Calling, Sales Process
Education
The University of Georgia 2001 — 2004
Bachelor of Arts (BA), Religion/Religious Studies
Georgia Military College-Milledgeville Campus 1999 — 2001
Associate's degree, Behavioral Sciences
self January 2006 - Present
Windstream February 1994 - Present
Skills
Leadership, Advertising, SEM, Sales, Marketing, Public Speaking, Sales Management, Direct Sales, Advertising Sales, Online Marketing, Customer Service, Online Advertising, Social Networking, Training, Lead Generation, Sales Operations
Education
Francis Marion University
Windstream May 2015 - Present
Dell January 2014 - March 2015
CompuCom November 2010 - October 2013
Samsung Electronics October 2009 - August 2010
Skills
Technical Support, XP, Laptops, Active Directory, Help Desk Support, Windows 7, A+ Certified, Security, Network Security, Police Training, Military Training, Military Experience, Military Operations, Restaurant Management, Marine Corps, Laser Printers, Xerox Printers, Apple OS, iPhone, Android, Linux, Blackberry OS, Microsoft Exchange, Servers, Windows XP, Blackberry, Blackberry Enterprise..., Windows XP Pro, Dell Computers, CompTIA A+
Education
ECPI College of Technology 2008 — 2010
Associate of Science (A.S.), Network and System Administration/Administrator
Windstream June 2010 - Present
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Research, Customer Service, Windows 7, Windows Server, Active Directory, Leadership, Network Administration, System Administration, Troubleshooting, Windows, Networking
Education
ITT Technical Institute-Earth City 2008 — 2012
bachelor of information system security, Information Technology
Zayo Group July 2015 - Present
Windstream 2008 - 2015
US Signal July 2005 - October 2008
360networks November 2000 - July 2005
Formally Qwest December 1998 - November 2000
MCI WorldCom June 1996 - December 1998
Skills
Telecommunications, Fiber Optics, Operations Management, Team Management, OSP, OSP Engineering, OSP Construction, Network Design, Cisco Technologies, Nortel Certified Support, Cisco Routers, Troubleshooting, VoIP, Ethernet, MPLS, DWDM, Optical Fiber, Telephony, T1, Broadband, Managed Services, Switches, Project Management, Salesforce.com
Education
Illinois State University 1993 — 1995
Bachelor of Applied Science (B.A.Sc.), Management and Criminal Justice
Robert Half Technology June 2015 - Present
Windstream May 2007 - June 2015
Skills
Sales, Leadership, Training, Customer Retention, Cold Calling, Networking, Direct Sales
Education
East Carolina University 2000 — 2003
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Windstream Communications 2009 - Present
Windstream January 2006 - 2009
Alltel 1998 - 2006
Skills
Customer Service, Telecommunications, Managed Services, VoIP, Call Centers, Solution Selling, Cloud Computing, Customer Experience, SaaS, Product Management, Account Management, Professional Services, Workforce Management, Quality Assurance, Technical Support, Call Center, Customer Satisfaction, Customer Retention, Leadership, Management
Education
Indiana University of Pennsylvania 1989 — 1992
Master of Arts (M.A.), Public Affairs / Human Resource Management
Indiana University of Pennsylvania 1984 — 1988
Bachelor of Arts (B.A.), Political Science / Pre-Law
Windstream January 2015 - Present
Windstream Communications November 2013 - January 2015
Time Warner Cable 2011 - 2013
Skills
Help Desk Support, Servers, Computer Hardware, Networking, Active Directory, Computer Repair, Customer Service, Computer Network..., Computer Proficiency, Web Marketing, Troubleshooting, Technical Support, VPN, TCP/IP, Switches, Windows Server, BMC Remedy Ticketing...
Education
Kent State University 2009 — 2011
Computer Information Systems
Canton South High School 2005 — 2009
Windstream June 2014 - February 2015
Arkansas Blue Cross Blue Shield June 2013 - August 2013
Skills
Microsoft Excel, Microsoft Office, PowerPoint
Education
Harding University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Accounting
McLaren Macomb Medical Center November 2014 - Present
St. John Providence Health System July 2014 - November 2014
Sagecreative LLC August 2006 - January 2010
Windstream Communications June 2005 - August 2006
Windstream September 2003 - June 2005
Level 3 Communications May 2002 - September 2003
Level 3 Communications May 2001 - May 2002
AltiMedia December 1996 - December 2000
Skills
Troubleshooting, Nursing Care, Nursing, Nursing Process, Nursing Documentation, Labor and Delivery..., Medical-Surgical Nursing, Critical Thinking, Informatics, Healthcare Information..., Patient Safety, Quality Improvement..., Team Building, Multi-Cultural Team..., Ethical Decision Making, Patient Education, Patient Advocacy, Quality Patient Care, Direct Patient Care, Medical/Surgical
Education
Oakland University 2014 — 2016
Bachelor of Applied Science Nursing, Registered Nursing/Registered Nurse
Macomb Community College 1992 — 2014
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Western Michigan University 1993 — 1996
Eastern Michigan University 1992 — 1993
Hillsdale College 1991 — 1992
Windstream March 2015 - Present
Peerless Network 2013 - 2014
Alta Telecom 2011 - 2013
Telecom Transport Management 2008 - 2010
GTA (Teleguam Holdings) 2005 - 2008
KMC Telecom 2002 - 2005
XO Communications 1997 - 2002
Worldcom (MFS Communications) 1993 - 1997
Deloitte 1988 - 1993
Skills
Telecommunications, Wireless, Mobile Devices, VoIP, IPTV, Mobile Technology, Broadband, Cellular Communications, IP, Optical Fiber, LTE, Fiber Optics, New Business Development, CDMA, GSM, Managed Services, Strategic Planning, Program Management, Business Development, Networking, Co-location
Education
DePaul University 1986 — 1988
Bachelor of Science (BS), Accounting
Northern Illinois University
Spirit Communications September 2015 - Present
Windstream July 2015 - September 2015
Windstream April 2015 - July 2015
Windstream Communications July 2014 - July 2015
Windstream Communications March 2012 - July 2014
Time Warner Cable February 2008 - February 2012
Time Warner Cable December 2005 - February 2008
CallTech Communications, LLC January 2005 - December 2005
BP September 2003 - July 2004
Sebia Electrophoresis August 2003 - December 2003
Skills
Network Operations, Network Surveillance, A+ Certified, Network Monitoring, Computer Network..., Network Monitoring Tools, Surveillance, VoIP, Software Documentation, Firewalls, Technical Support, Network Administration, Troubleshooting, Cisco Technologies, Routers, Ethernet, Switches, LAN-WAN, Optical Fiber, VPN, Networking, WAN, Cisco IOS, Network Engineering, Routing, TCP/IP, Network Design, OSPF, Wireless Networking, Juniper, CCNA, Frame Relay, MPLS, Juniper Technologies
Education
DeVry University 2004 — 2005
None, Computer Engineering
Applied Technology Education Campus 2002 — 2003
Computer Repair and Service
Lugoff Elgin High School 1999 — 2003
High School Diploma
Windstream September 2015 - Present
Brightleaf Consulting Group September 2011 - Present
Brightleaf Consulting Group January 2011 - Present
Brightleaf Consulting Group November 2009 - Present
CenturyLink Business December 2013 - September 2015
Aleutian Consulting 2012 - December 2013
Scynexis February 2008 - January 2010
Trimeris Inc March 2006 - December 2007
Trimeris Inc 2004 - 2006
Trimeris Inc 2003 - 2004
Skills
UV/Vis, Cyclic Voltammetry, Varian, Drug Discovery, Biotechnology, HPLC, Lifesciences, Pharmaceutical Industry, Analytical Chemistry, Organic Chemistry, Chemistry, R&D, Strategy, GLP, Clinical Development, Cross-functional Team..., Project Management, Competitive Analysis, Business Strategy, GMP, Business Development, Biopharmaceuticals, Management Consulting, Pricing Optimization, Leadership, Management, Consulting, Spectroscopy, Life Sciences, Technology Transfer, Drug Development
Education
Duke University - The Fuqua School of Business 2009 — 2010
MBA, Health Sector Management
The University of Texas at Austin 1994 — 2000
Ph. D., Organic Chemistry
The University of Georgia 1990 — 1994
BS, Chemistry
Windstream June 2014 - Present
Z Wireless-Verizon Premium Wireless Retailer September 2013 - November 2013
GameStop March 2013 - July 2013
GameStop December 2010 - March 2013
GameStop February 2010 - December 2010
Skills
Loss Prevention, Visual Merchandising, Store Operations, Merchandising, Store Management, Retail Sales, Employee Training, Time Management, Inventory Control, Sales Operations, Shrinkage, Planograms, Driving Results, Personnel Management, Customer Satisfaction, POS, New Store Openings, Associate Development, Profit
Education
AGWSR
Des Moines Area Community College
Comcast July 2015 - Present
Windstream September 2013 - April 2015
Windstream Communications February 2012 - June 2012
Windstream Communications February 2010 - April 2012
EA Technical Services June 2001 - July 2009
Skills
Networking, Solution Selling, Direct Sales, Sales, New Business Development, Sales Management, Telecommunications, Customer Satisfaction, Customer Service
Education
Kennesaw State University
Windstream July 2015 - Present
Windstream Communications 1996 - July 2015
Alltel February 2000 - July 2006
Alltel February 1998 - February 2000
Skills
Analysis, Call Center, Call Centers, Competitive Analysis, Customer Service, E-commerce, Leadership, Management, Marketing, Operations Management, Product Management, Product Marketing, Project Management, Sales, Strategic Partnerships, Strategy, Telecommunications, Vendor Management
Education
Georgia Institute of Technology 1989 — 1993
BS, International Affairs
Windstream September 2015 - Present
OpenText October 2014 - August 2015
LabTech Software June 2013 - October 2014
Virginia College April 2013 - May 2013
AdGooroo, LLC April 2012 - March 2013
IRTH Solutions April 2011 - May 2012
Kent State University April 2008 - January 2010
Skills
SQL, Salesforce.com, Microsoft SQL Server, CSS, HTML, Technical Support, Troubleshooting, Databases
Education
Kent State University 2005 — 2010
Bachelors of Science, Computer Science
Windstream August 2014 - Present
Windstream June 2013 - August 2014
WESCO Distribution February 2005 - April 2013
Skills
Pricing, Pricing Strategy, Sales Operations, Account Management, Process Improvement, Sales Process
Education
Greenville Technical College 1998 — 2001
Associate, Business
Woodmont High School 1988 — 1991
Windstream August 2015 - Present
TeleNet Marketing Solutions (Through Express Employment) April 2015 - July 2015
Carter's OshKosh B'gosh (Through Express Employment) March 2015 - April 2015
Mayfield Dairy (Through Spherion Staffing) January 2015 - February 2015
UPS October 2014 - December 2014
CertusBank November 2013 - October 2014
PeopleCheck, Inc. (Through Spherion Staffing) May 2013 - November 2013
Kipper Tool March 2013 - May 2013
UPS October 2012 - January 2013
Regions Financial Corporation June 2006 - August 2012
Skills
Management, Time Management, Customer Service, Training, Leadership, Retail, Team Building, Customer Retention, Microsoft Office, Interviews, Team Management, Teamwork, People-oriented, Account Management, Account Reconciliation, Retail Banking, Loan Origination, Loan Closings, Loans, Singing, Musical Theatre, Vocalist, Baseball, Social Media, Lotus Notes, Call Center, Website Development, Cross-functional Team..., Long Term Business...
Education
Jacksonville State University 1996 — 1998
Computer Information Systems
University of West Georgia 1995 — 1995
Music Teacher Education
Pebblebrook High School 1991 — 1995
Windstream June 2015 - Present
TelNet Worldwide, Inc. October 2013 - June 2015
XO Communications October 2009 - October 2013
AT&T May 2006 - February 2009
McLeodUSA January 2004 - May 2006
Ldmi Telecommunications October 2001 - January 2004
Skills
Customer Service, Windows, Research, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Hosted PBX, MPLS VPN, Disaster Recovery, Business Continuity..., Internet Services, Solution Selling, Sales, Telecommunications, Data Center, VoIP
Education
Florida Agricultural and Mechanical University 1995 — 1996
Education
Wayne State University 1993 — 1994
Windstream November 2013 - Present
Windstream November 2006 - Present
TCG/AT&T 1999 - 2003
Cable & Wireless Communications 1986 - 1999
Skills
Managed Services, Unified Communications, Telecommunications, Co-location, Solution Selling, VoIP, Direct Sales, Sales, MPLS, Employee Training, Leadership Development, Thought Leadership, Selling, Call Centers, Training, Sales Process
Education
Indiana State University 1978 — 1982
BS, Education, Sports Medicine
Level 3 Communications February 2013 - Present
Windstream June 2012 - February 2013
CoreSite February 2011 - June 2012
CoreLink Data Centers April 2010 - February 2011
Qwest Communications January 2007 - April 2010
Qwest Communications January 2006 - January 2007
Qwest Communications April 2003 - January 2006
Worldcom 2000 - 2003
Education
Indiana University - Kelley School of Business 1993 — 1997
Bachelors, Business / Marketing
Rolling Meadows
Windstream June 2014 - Present
Streetlinks/AppraiserVendor.com August 2011 - October 2013
Fed Ex January 2008 - August 2011
Heartland Institute March 2007 - October 2007
BNC Mortgage November 2005 - April 2006
Morgan Stanley February 2005 - October 2005
Full Spectrum Lending September 2003 - December 2004
GN Mortgage September 2002 - August 2003
Zeke's Landing Restaurant January 2001 - August 2002
Electronic Trading Group January 1999 - December 2000
Skills
Mortgage Lending, Finance, Management, Refinance, Loans, Budgets, Government, Public Policy, Community Outreach, Program Management, Real Estate, Mortgage Underwriting, Sales, Software Documentation, Strategic Planning, Risk Management, Team Building, Customer Satisfaction, Mortgage Banking, Underwriting, Financial Analysis, Residential Mortgages, Financial Modeling, Microsoft Word, Credit Risk, Policy Analysis, Leadership, Investments, Customer Service, Microsoft Office, Operations Management, Public Relations, Research, Team Leadership, Microsoft Excel, Economics, SDLC
Education
Indiana University Bloomington 1989 — 1993
BA, Political Science/Economics
University of Illinois Springfield 1994 — 1998
Masters, Public Administration
Moraine Valley Community College 2014 — 2015
Cisco Network Assoicate Certification, Cisco Network Technician
Windstream April 2015 - Present
Verizon Wireless July 2014 - April 2015
Verizon Wireless March 2009 - June 2014
ALLTEL June 2007 - March 2009
Alltel January 2005 - May 2007
Skills
VoIP, Networking, Project Management, Information Technology, Wireless, Process Improvement, Disaster Recovery, Wireless Networking, Telecommunications, Vendor Management, Call Centers, Network Design, Cellular Communications, Cross-functional Team..., Mobile Devices, Integration, Program Management, Management
Education
Hendrix College 1992 — 1996
Bachelor of Arts (B.A.), Business and Economics
Georgia Institute of Technology 1994 — 1994
Certificate in Multimedia Design
Windstream May 2009 - Present
Alltel/Verizon Wireless 2006 - 2009
Level 3 Communications July 2004 - July 2006
Alltel October 1994 - July 2004
Skills
Team Management, Management, Managed Services, Cold Calling, Vendor Management, Wireless, T1, Call Centers, Solution Selling, Network Design, Sales Process, Selling, Ethernet, Cellular Communications, Telephony, Team Leadership, Coaching, Sales, Broadband
Education
John Brown University 2003 — 2005
BS, Organizational Management
University of Arkansas at Little Rock 1993 — 1997
Bryant High School 1989 — 1993
High School 1989 — 1993
Time Warner Cable December 2012 - Present
Windstream Communications April 2012 - December 2012
Windstream January 2011 - April 2012
Paetec/McleodUSA September 2007 - January 2011
Skills
VoIP, Troubleshooting, Computer Hardware, XP, Windows Server 2003, Windows XP, Windows Server, Networking, Software Documentation, Hardware
Education
Hamilton College 2005 — 2007
Associate of Applied Science, Computer Information Systems and Network Administration
Windstream August 2015 - Present
Level 3 Communications November 2013 - June 2015
tw telecom May 2013 - November 2013
CenturyLink September 2009 - May 2013
CenturyLink December 2007 - September 2009
CenturyLink November 2003 - December 2007
CenturyLink November 2001 - November 2003
CenturyLink July 1999 - November 2001
City and County of Denver May 1998 - June 1999
Teterboro Airport - Teterboro, NJ November 1995 - March 1998
Skills
Vendor Management, Procurement, Supply Chain Management, Process Improvement, Strategic Sourcing, Supply Management, Warehousing, Transportation, Inventory Management, Contract Management, Logistics, Software Documentation, Project Management, Contract Negotiation, Analysis, Telecommunications, Management, Distribution Center..., Purchasing, Data Analysis, Distribution Center..., 3PL
Education
Florida Institute of Technology 1991 — 1995
Aeronautical Science
Fortinet November 2014 - Present
Windstream November 2002 - November 2014
Mount Vernon Mills, Inc. 1998 - 2002
PC Corner 1994 - 1998
Skills
Fortinet, Network Security, Firewalls, LAN, Telecommunications..., Staff Management, Staff Development, Telecommunications, Security, Sales, Operations Management, VPN, LAN-WAN, Computer Network..., Team Management, Managed Services, Executive Management, PC building, MPLS, WAN, Co-location, Ethernet, Telephony, Data Center, Switches, IP, TCP/IP, IT Management, Integration, IT Service Management, Vulnerability Assessment, Network Administration, Network Architecture, Networking, Unified Communications, Microsoft Exchange, SIP, QoS, BGP, Vulnerability Management, Cisco Routers, Routing, Computer Security, Servers, Routers, Provisioning, IT Operations, Customer Service..., Mac OS X, Windows
Education
University of South Carolina Upstate 1994 — 2005
Computer Science
Embry-Riddle Aeronautical University 1991 — 1995
Aerospace, Aeronautical and Astronautical Engineering
Windstream (formerly KDL) 2006 - Present
Windstream 2006 - December 2011
TrueTreasurz LLC November 2002 - October 2006
Williams Wiltel Communications May 1999 - November 2002
Skills
Sonet Optical and..., Cisco 15454, Nortel Preside, Cisco ME-3400, Accedian Ethernid, Tellabs 5500 & 6400 DACS, JDSU6000 Test Set, Adtran 2820 & 2800 Mux, LAN-WAN, Technical Engineering..., LEC, Centest, MOP, Microsoft Office 2007 &..., Design Layout Records..., IXC, Cisco Technologies, DWDM, SDH, T1, Optical Fiber, Switches, Ethernet, WAN, Telecommunications, Microsoft Office, Troubleshooting, Fiber Optics, Designs
Education
Indiana State University - School of Business 2008 — 2015
Associate Arts, working on Bachelor of Science, Business, B
Rogers State University 2004 — 2006
Associate of Science (A.S.), Business Administration and Management, General
Windstream December 2009 - Present
Level 3 Communications LLC March 2007 - March 2009
UUNET,MCI,Verizon 1995 - 2007
UUNET Technologies 1995 - 2000
UUnet 1995 - 1999
Skills
Managed Services, DWDM, Ethernet, Optical Fiber, Solution Selling, IP, Telecommunications, MPLS, WAN, Data Center, T1, Internet Services, Salesforce.com, Network Design, IP Transit, VoIP, Dark Fiber, LAN-WAN, Professional Services, Metro Ethernet
Education
Fairmont State University 1989 — 1994
AEGON Global Technology December 2012 - Present
Windstream November 2009 - July 2012
PAETEC Communications Inc October 2008 - November 2009
McLeodUSA January 2005 - October 2008
McLeodUSA December 2002 - January 2005
McLeodUSA January 2001 - December 2002
McLeod USA April 1999 - January 2001
McLeodUSA June 1998 - April 1999
McLeodUSA May 1996 - June 1998
McLeodUSA September 1995 - May 1996
Skills
Microsoft Excel, Microsoft Office, Lawson General Ledger, Accounts Payable, Sarbanes-Oxley Act, Movex, Telecommunications, Process Improvement, Forecasting, Financial Reporting, Mergers, Financial Analysis, IBM iSeries, Auditing, Team Leadership, Budgets, Integration, Training, Vendor Management, Project Management, Accounting, Software Documentation, Account Management
Education
Iowa State University - College of Business 1982 — 1986
Bachelor of Business Administration (B.B.A.), Finance
Windstream Communications October 2012 - Present
Windstream Communications February 2008 - October 2012
Windstream Communications September 2006 - February 2008
Windstream August 2004 - September 2006
Skills
MPLS, SIP Trunking, Co-location, Telecommunications..., VoIP, Hosted Voice, Ethernet, TDM, Broadworks, Session Border..., Internet, Networking, SS7
Education
Saint John Fisher College 1995 — 1999
Bachelor of Science Finance, Finance
John Carroll University
Resurgent Capital Services September 2010 - Present
Windstream April 2008 - September 2010
MetLife 2004 - April 2008
Skills
Business Analysis, Software Development, Requirements Gathering, Project Management
Education
Georgia State University 2000 — 2003
BBA, Computer Information Systems
Franke July 2013 - Present
Cavalier Telephone April 2000 - Present
Republic Services Inc June 2012 - July 2013
WINDSTREAM April 2000 - April 2012
Cavalier Telephone April 2000 - April 2012
Skills
Telecommunications, VoIP, Marketing, Account Management, Team Leadership, Managed Services, Troubleshooting, Customer Service, Team Building, Sales, Process Improvement, Leadership, Management, DSL, Switches, New Business Development, Coaching, Product Management, Co-location, Customer Retention, Customer Experience, Avaya, Networking, Training, Vendor Management, Direct Sales, Telephony, Customer Satisfaction, Wireless, MPLS, T1, Ethernet, Call Centers, Provisioning, WAN, IP, Recruiting, Network Design
Education
Florida Institute of Technology 2010 — 2013
Associate's degree, Criminal Justice
Windstream June 2007 - Present
Alltel/ Windstream Communications 2007 - Present
Windstream Communications December 2002 - Present
Education
Edinboro University of Pennsylvania 1979 — 1979
Windstream January 2015 - Present
Windstream Communications April 2010 - Present
Windstream 2007 - 2008
Sprint 2000 - 2008
Sprint 1999 - 2007
Sprint Nextel 1999 - 2005
Embarq 2002 - 2003
Skills
Call Center, Customer Experience, Customer Retention, Account Management, Leadership, Transformational..., Sales outbound and..., Sales, Customer Service, Vendor Management, Marketing, Inbound Marketing, Telecommunications, Contact Centers, Strategy, Call Centers, Solution Selling, Team Leadership, Enterprise Software, Managed Services, Outsourcing, VoIP, Forecasting, Product Marketing, Unified Communications, Customer Satisfaction, Salesforce.com, Sales Operations, Wireless, Telephony, Strategic Partnerships, Product Management, Sales Process, MPLS, Co-location, Channel Partners, Selling, SIP Trunking, SaaS, Cloud Computing
Education
University of Southern California 1994 — 1994
Telecom, Exec Tel. Program-Classes
East Carolina University - College of Business 1984 — 1987
MBA, Marketing, Quant.
University of North Carolina at Chapel Hill 1978 — 1981
BSBA, Economics
BBCom, LLC; Telecommunications Engineering Consultants 2011 - Present
Windstream July 2006 - January 2011
ALLTEL Communications July 1999 - July 2006
ALLTEL Communications November 1996 - July 1999
ALLTEL Communications September 1994 - November 1996
ALLTEL Communications February 1988 - September 1994
Mid-Continent Telephone-ALLTEL April 1981 - February 1988
Skills
VoIP, Telephony, Telecommunications, Ethernet, TDM, Wireless, Fiber Optics, IP, LTE, MPLS, Network Engineering, DWDM, Network Design, Computer Network..., Optical Fiber, SIP, Cisco Technologies, T1, SDH, Switches, CDMA, Strategic Planning, Broadband
Education
Grove City College
LeTourneau University
BS, Electrical Engineering Technology
Windstream Communications Business AnalystWindstream Comm. Inc.1988 - Present
Windstream 1988 - Present
Alltel/Windstream 1988 - Present
Education
Hiram College 2005 — 2008
Windstream December 2011 - Present
Windstream Communications May 2001 - December 2011
PAETEC May 2000 - December 2011
WorldCom April 1988 - March 2005
BizTel Communications August 1995 - May 2000
Skills
MPLS, VoIP, Long Distance, Colocation, Strategic Partnerships, Solution Selling, Managed Services, Account Management, Direct Sales, Cloud Computing, Telecommunications, Customer Retention, Contract Negotiations, Sales Presentations, Sales Support, Selling, IP, Internet Services, Key Account Management, Frame Relay, Call Center, SaaS, Customer Relations, Hosting, Network Security, Customer Satisfaction, Collocation, Contract Negotiation, Cisco, Private Line, Negotiation, Billing, Internet Access, Routers, SIP Trunking, Customer Service, Unified Communications, T1, Voice Services, PRI, Hosted Services, Telecommunication..., Bandwidth, Telephony, Hosted VoIP, Managed Hosting, DS3, Fiber, CPE, Data Services
Education
Florida International University - College of Business 1980 — 1984
Miami Carol City Senior High
Windstream March 2015 - Present
Windstream Communications September 2012 - March 2015
Windstream Communications December 2011 - September 2012
Windstream Communications May 2006 - January 2012
Alltel Wireless 1992 - 2006
Skills
Microsoft Office, Marketing Communications, Team Management, Sales, Marketing, Customer Service, Telecommunications, Direct Sales, Wireless, Team Leadership, Salesforce.com, T1, Sales Process, Advertising, PRI, Cellular Communications, Co-location, Solution Selling, Managed Services, MPLS, VoIP, Customer Experience, CPE, DSL, TDM, Telephony, SIP Trunking, Unified Communications
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 1989 — 1992
B.S. Marketing Management
High Point University 1987 — 1989
Martinsville High School
Skywalk Group February 2015 - Present
Windstream Communications December 2012 - Present
Lattice Communications Inc. December 2013 - January 2015
Windstream July 2006 - August 2012
Pearson Educational Measurement 2004 - 2006
McLeodUSA 1994 - 2004
MCI Corporation 1990 - 1994
Teleconnect 1985 - 1990
Skills
Operations Director, Operations Analysis, Team Leadership, Team Building, Acquisition Integration, Account Management, Network Performance..., Strategic Planning, Remote Management, Contract Management, Network Administration, Performance Improvement, Personnel Management, Troubleshooting, System Requirements, Call Center Management, Budget Management, Concise Communication, System Integrations, Project Management, Deliver Results, Call Center, Budgets, Integration, Communication, Telecommunications, Managed Services, Program Management, Process Improvement, Call Centers, Telephony, Network Design, Remote Infrastructure..., Operations Management, VoIP, Computer Network..., Fiber Optics, Vendor Management, Cisco Technologies, Team Management, WAN, Co-location, Ethernet, Professional..., Wireless, IP, Data Center, SIP, LAN-WAN, Unified Communications
Education
University of Iowa 1986 — 1989
MBA Courses
Iowa State University 1977 — 1981
Bachelor’s Degree
Windstream August 2015 - Present
Windstream Communications January 2014 - Present
Windstream Communications August 2009 - Present
Johannemann Construction January 2007 - January 2009
Wurth Wood Group October 2003 - September 2007
Skills
Cisco Technologies, VPN, Routers, Troubleshooting, OSPF, BGP
Education
ECPI University
AAS, IT/Networking & Security Management
Windstream March 2010 - Present
Qwest Communications January 2008 - November 2009
Skills
Telecommunications, Telecommunications..., Private Line, Direct Sales, CPE, PRI, Account Management, Channel, Salesforce.com, T1, Metro Ethernet, Cloud Computing, Wireless
Education
Indiana University Bloomington 1978 — 1980
Telecom Management Services September 2012 - Present
Windstream Communications 2002 - September 2012
Windstream 2002 - 2010
CT Communications April 2000 - August 2002
Skills
Security +, Managed Network..., Co-location, SIP Trunking, MPLS, PRI, T1, VoIP, Managed Services, Hosted Services, Unified Communications, Telecommunications, Telephony, Solution Selling, Ethernet, DS3, Metro Ethernet, Internet Services, LAN-WAN, Cloud Computing, Direct Sales, Data Center, Firewalls, Security+, Account Management, Cisco Technologies, Wireless, Networking, IP, WAN, Network Design, SIP, Broadband, DSL, Optical Fiber, Avaya, MPLS VPN, Sales Engineering, Frame Relay, IP PBX, TDM, Telecommunication..., Computer Network..., ISDN, Fiber Optics, Network Architecture, Switches, Call Centers
Education
Greenville Technical College 2004 — 2004
Network + Certification, Computers
Rocingham Community College 1979 — 1982
Liberal Arts, Transfer to 4 year school
Windstream January 2015 - Present
Windstream Communications October 2013 - February 2015
Aequor Technologies March 2013 - October 2013
Rochester Institute of Technology January 2011 - March 2013
Computer Task Group September 2009 - December 2010
TEKsystems April 2009 - August 2009
DeVry University April 2006 - June 2008
Skills
Software Installation, Troubleshooting, Windows 7, Technical Support, Customer Service, XP, Deployment, Microsoft Office, Footprints, Account Management, Linux, OS X, Mobile Devices, Employee Training, Windows Vista, PeopleSoft, Kintana, MySQL, Computer Hardware, Software Documentation, Training, Access, Laptops, Lotus Notes, Outlook, Windows, Norton Ghost, Service Desk, Team Leadership, Windows XP Pro, Active Directory, Help Desk Support, Remote Desktop, TCP/IP, System Administration, BMC Remedy, Operating Systems, Routers, Computer Repair, Telecommunications, VMware, Information Technology, Leadership, Networking, VoIP
Education
DeVry University 2005 — 2008
Bachelor of Science (BS), Network Communications Management
EDTS, LLC September 2011 - January 2014
Windstream October 2005 - August 2011
General Motors / GMC Truck October 1980 - August 1996
Skills
Networking, Troubleshooting, Strategic Planning, Customer Service, Sales, Account Management, Microsoft Office, New Business Development, Security, Proofreading, Telecommunications, Time Management, Team Building, Training, Event Planning, Highly resourceful, Travel Arrangements, Flexible Approach
Education
Henry Ford Community College
Theodore Roosevelt High School
Windstream October 2014 - Present
AT&T Mobility April 2012 - October 2014
AT&T Mobility October 2008 - March 2012
Skills
Information Technology, Cloud Storage, Network Design, Voice Services, Customer Experience, Telecommunications, Direct Sales, Wireless, Customer Retention, Sales, Mobile Devices, VoIP, Mobile Technology, Cellular Communications, Quotas, Team Building, Broadband, Telephony, Product Management, Team Leadership, Mobile Communications, Wireless Networking, Wireless Broadband, Management, Sales Process, Solution Selling, Sales Management, Leadership
Education
Indiana Wesleyan University's Adult Program 2015 — 2017
Crisis Communications Network 2010 - Present
The Berry Company 2007 - 2010
Windstream 2001 - 2007
Continental Tire 1995 - 2001
General Electric 1990 - 1995
Charlotte Post Newspaper 1986 - 1990
Skills
Sales, Sales Management, Customer Service..., Customer Focused..., Customer Follow-up, Organization &..., Microsoft Excel, Microsoft Word, PowerPoint, Sales Techniques
Education
Johnson C. Smith University - JCSU 1982 — 1986
Bachelor of Science (B.S.), Business Administration
Zayo Group May 2015 - Present
Tower Cloud, Inc. September 2014 - April 2015
Windstream August 2007 - September 2014
Kenton Group (Contract) June 2006 - July 2007
Verizon Enterprise Solutions June 2005 - May 2006
WilTel Communications September 2003 - May 2005
WilTel Communications 1999 - 2003
Worldcom 1995 - 1999
MCI Communications 1993 - 1995
MCI Communications 1985 - 1993
Skills
Telecommunications, VoIP, IP, Fiber Optics, Wireless, SDH, MPLS, Project Management, Project Planning, Visio, Network Design, Ethernet, Data Center, DWDM, Managed Services, Telephony, SIP, Optical Fiber, Computer Network..., FTTx, Broadband, Networking, System Deployment, OSP Engineering
Education
North Harris County College 1978 — 1980
Engineering & Design Technology
Houston Community College 1977 — 1978
Engineering & Design Technology
Windstream Communications January 2015 - Present
Windstream 2015 - 2015
Windstream Communications January 2006 - March 2012
Skills
Telecommunications, Visio, VoIP, Troubleshooting, Broadband, Access, Call Centers, Call Center, Microsoft Office, Networking, IP, SQL, ETA, Windows 7, Windows Server, Nessus, Databases, Technical Support
Education
Kaplan University 2012 — 2014
Associate's degree, Information Technology, Graduate
SANS Institute
SANS Institute
Windstream July 1999 - Present
GTE August 1987 - June 1999
Skills
Direct Sales, Solution Selling, Managed Services, Unified Communications, Account Management, Salesforce.com, Sales Process
Education
Georgia Southern University 1983 — 1987
BS, EET
Cavalier Telephone December 2004 - Present
Windstream 2004 - Present
Skills
Account Management, Co-location, Data Center, Ethernet, Government, IP, Internet Services, MPLS, Managed Services, OSP Engineering, Optical Fiber, Provisioning, SIP Trunking, Solution Selling, Telecommunications, Telephony, Unified Communications, VoIP, Wireless
Education
James Madison University 1983 — 1987
Telecommunications, Radio, Television & Film
Windstream November 2012 - Present
Greenville Technical College April 2012 - November 2012
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Windows, Linux, Teamwork, Access, Troubleshooting, Operating Systems, CompTIA A+ Certification, Cisco Technologies
Education
Greenville Technical College 2011 — 2013
Associate's degree, Network and System Administration/Administrator
USC Upstate 2007 — 2011
Bachelor of Science (BS), Secondary Education/Math
Windstream April 2015 - Present
FairPoint Communications December 2014 - February 2015
Ericsson September 2014 - November 2014
AT&T Mobility March 2014 - August 2014
Bank of America October 2012 - February 2014
Verizon Wireless July 2005 - July 2011
Verizon Wireless April 2000 - July 2005
Skills
GSM, CDMA, LTE, BMC Remedy, SIP, Ethernet, VoIP, SMS, Switches, Provisioning, Mobile Devices, Routers, EVDO, Unix, TCP/IP, MPLS
Education
Georgia Piedmont Technical College 2013 — 2014
Computer Systems Networking and Telecommunications
Georgia State University 1994 — 1999
Bachelors, Business Administration
Lithonia High School 1991 — 1994
Windstream April 2015 - Present
Windstream April 2014 - Present
Revol Wireless August 2012 - January 2014
Revol Wireless January 2012 - August 2012
Revol Wireless January 2009 - January 2012
Revol Wireless January 2008 - January 2009
Revol Wireless January 2006 - January 2008
Sprint Nextel April 2005 - December 2005
Skills
Telecommunications, Wireless, CDMA, Cellular Communications, Mobile Devices, T1, Switches, Provisioning, Network Engineering, Data, Text Messaging, Picture Messaging, Roaming, Smartphones, System Monitoring, Inventory Management, Sales, 3G, 2G, CDMA 1X, EVDO, M2M, LTE, Wireless Broadband, Direct Sales, Customer Satisfaction, Customer Retention, Customer Service
Education
DeVry University
Electronics Engineering
Kent State University
Computer Science
Windstream October 2014 - Present
Windstream March 2014 - October 2014
TeKsystems June 2013 - March 2014
Skills
CCNA Received April 2013, Troubleshooting, Switches, Technical Support, Networking, VoIP, Routers
Education
Greenville Technical College 2012 — 2013
Associates in Computer Technology, Networking
Lander University 2004 — 2005
Bachelor's degree, History
Suncoast Post Tension April 2015 - Present
Windstream January 2015 - April 2015
NAT G CNG SOLUTIONS September 2014 - April 2015
ATEC Communications, Inc. March 2014 - April 2015
Skills
AutoCAD, Microsoft Excel, Customer Service, PowerPoint, Engineering, Photoshop, Project Management, Microsoft Word, Research, Windows, Autodesk Inventor, CAD, Microsoft Office
Education
ITT Technical Institute-Houston North 2013 — 2015
Associate's degree, Drafting and Design Technology/Technician, General, GPA: 3.92
Windstream April 2015 - Present
XO Communications May 2007 - April 2015
Nextlink May 2006 - May 2007
XO Communications September 2000 - May 2006
Education
George Mason University 1999 — 2000
Master's Degree, Computer Science
Washington State University 1997 — 1999
Master's Degree, Chemical Engineering
Nex-Tech January 2007 - Present
Windstream March 2005 - January 2007
Skills
Networking, Help Desk Support
Education
Fort Hays State University 1998 — 2002
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Windstream December 1989 - October 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Jamestown Community College
Associate of Arts and Sciences (AAS), Electrical, Electronic and Communications Engineering Technology/Technician