AAA Northern California, Nevada, Utah
AAA Northern California, Nevada and Utah, formerly known as the California State Automobile Association, is one of the largest motor clubs in the American Automobile Association National Federation. As the names states, it serves members in Northern California, Nevada, and Utah. Headquarters: Emeryville, CA CEO: Tim Condon (Mar 10, 2014–) Founded: 1900 Subsidiaries: SAFE Security, Inc., California State Automobile Association Inter-Insurance Bureau, GoMentum Station
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AAA Northern California, Nevada, Utah Employees
Available for Opportunities 2010 - Present
Richmond College Prep Charter School 2012 - 2014
Girls Inc. of West Contra Costa County 2009 - 2010
AAA Northern California, Nevada, Utah 1998 - 2008
AAA 1995 - 1998
Skills
Administrative..., Budgets, CRM, Customer Retention, Customer Satisfaction, Customer Service, Fundraising, General Insurance, Insurance, Leadership, Management, Marketing, Process Improvement, Program Management, Property, Sales, Sales Management, Strategy, Team Building, Training, Vendor Management, Workshop Facilitation
Education
California State University-Sacramento
Business Administration
Heald College
Administration
Bright Star Healthcare January 2011 - Present
AAA Northern California, Nevada, Utah January 2008 - October 2010
AAA NCNU November 1999 - January 2008
AAA NCNU 1998 - 1999
AAA NCNU 1995 - 1998
AAA NCNU 1990 - 1995
Skills
Leadership, Public Speaking, Team Building, Property & Casualty..., Sales Management, Training, Negotiation, Underwriting, Process Improvement, Performance Management, Elder Care, Program Management, Business Planning, Management, Customer Service, Customer Retention, Strategic Planning, Nonprofits, Recruiting, Employee Relations, New Business Development, Healthcare, Home Care, Business Strategy, Sales Operations, Change Management, Customer Satisfaction, Sales
Education
California State University-Sacramento 1983 — 1987
BS, Communications
Monte Vista High School
KTXL Fox 40 News May 2014 - Present
JOE238 Documentary January 2015 - August 2015
BattleBots May 2015 - May 2015
BBC Worldwide March 2015 - March 2015
Allstate March 2011 - July 2013
JT Media Solutions September 2009 - March 2011
AAA Northern California, Nevada, Utah August 2007 - August 2009
2005 - 2007 California State Automobile Association (AAA) December 2005 - August 2007
USAA June 2000 - December 2005
Capitol City Auto Insurance January 1997 - June 2000
Skills
Leadership, Customer Service, Management, Insurance, Marketing, Visio, Instructional Design, Coaching, Sales, Outlook, Microsoft Excel, Microsoft Word, Video Production, Property & Casualty..., PowerPoint, Dreamweaver, Project Planning, Adobe Creative Suite, Video Editing, MS Project, Teaching, Illustrator, Adobe Fireworks, Digital Imaging, Flash Builder, After Effects, Final Cut Pro, Film Production, Film Editing, Adobe Premier Pro, Video, Camera Operation, Editing, Photography, Project Management, Team Leadership
Education
Cosumnes River College 2013 — 2014
Associate's Degree, Television Production, 3.8
Cosumnes River College 2013 — 2014
Associate's Degree, Digital Film Production, 3.8
Consumes River College 2002 — 2004
Certificate, Photography
University of Phoenix 2001 — 2004
Bachelors, Business Management
1000 Impacts November 2014 - Present
DreamHatch Solutions International 2000 - Present
Yulin Designs September 2011 - October 2014
AAA Northern California, Nevada, Utah April 2008 - October 2009
Children's Chance for Tomorrow Foundation Int'l & Solutions Group Int'l October 2006 - 2007
YouthBuild USA February 1998 - May 2000
Skills
Strategy, Leadership, Cross-functional Team..., Leadership Development, Executive Management, Start-ups, Program Management, Executive Coaching, Business Strategy, Management, Organizational..., Organizational..., Team Building, Strategic Planning, Project Management, Enterprise Software
Education
Mount Holyoke College
BA, Psychology
AAA Northern California, Nevada, Utah June 2006 - Present
AAA NCNU 2006 - Present
Education
Golden Gate University
Bachelors, Human Relations/Management
California Department of Aging Health Insurance Counseling and Advocacy Program June 2013 - Present
AAA Northern California, Nevada & Utah March 2012 - June 2013
AAA Northern California, Nevada, Utah May 2011 - March 2012
CSAA September 2006 - April 2011
Hewlett-Packard January 2005 - September 2006
Read-Rite Corporation 1995 - 2003
Hitachi Data Systems August 1993 - May 1995
Mercer Human Resource Consulting May 1983 - July 1993
Skills
Benefits Administration, Employee Benefits, Deferred Compensation, Executive Pay, Disability Insurance, Pensions, Health Insurance, ERISA, Actuarial Science, Insurance, Employee Relations, Human Resources, HRIS, Management, Personnel Management, Life Insurance, Coaching, Program Management, FMLA, Retirement, PeopleSoft, Training, Open Enrollment, Defined Benefit, Employee Engagement, Talent Management, Talent Acquisition, ADP Payroll, Incentive Programs, Health Savings Accounts, 401k, Workers Compensation, Vendor Management, HR Consulting, Retirement Plan..., New Hire Orientations, Brokers, Workforce Planning, Onboarding, Applicant Tracking..., Organizational..., COBRA, Employee Training, College Recruiting, Workday, Pension Administration, Property & Casualty..., Underwriting, Succession Planning, Recruiting
Education
University of Nebraska-Lincoln
M.S., Statistics
Infinity Insurance February 2011 - Present
Western United Insurance Company 2005 - 2010
AAA Northern California, Nevada, Utah 2005 - 2010
Robert Moreno Insurance Services 2002 - 2005
Mercury Insurance Group 1999 - 2002
Skills
Liability, Private Investigations, Claim, Claims Management, Insurance, Investigation, Claims Handling, Casualty, Fraud, General Insurance, Personal Injury, Property & Casualty..., Litigation, Commercial Insurance, Casualty Insurance
Education
California State University-Fullerton 1997 — 1998
Bachelor of Arts, Business Administration, Managment
Cypress College 1994 — 1996
Associate of Arts, Business Administration
AAA NCNU November 2010 - Present
AAA Northern California, Nevada, Utah May 2005 - May 2011
Skills
Leadership Development, Training, Instructional Design, Call Center, Needs Analysis, Blended Learning, Call Centers, Coaching, Instructor-led Training, Training Delivery, Captivate, Talent Management, Performance Management, Performance Consulting, Insurance, Learning Management
Education
California Lutheran University 1988 — 1992
California Lutheran University 1988 — 1992
Social Science
CompuCom July 2013 - Present
Casino Arizona/Talking Stick Resort April 2010 - January 2013
AAA Northern California, Nevada, Utah September 2009 - March 2010
Stream Global Services September 2006 - November 2009
Stream Global Solutions September 2006 - November 2009
2004-2006 July 2004 - June 2006
ReZsolutions Inc January 1998 - December 1999
Best Western International January 1991 - January 1998
Skills
Troubleshooting, Software Documentation, Technical Support, Integration, Microsoft Exchange, IT Management, Networking, Testing, Software Installation, Windows, Hardware, Training, Access, Leadership, Management, Help Desk Support, Call Centers, Customer Service, IP, Microsoft Office, Account Management, Security, Information Technology, Active Directory, Servers, XP, Operating Systems, VPN, Laptops, Windows 7, Printers, Windows Server, DHCP, Windows XP, IT Operations, VMware, Network Administration
Education
University of Phoenix 2000 — 2002
Redlands High School 1983 — 1985
High School Diploma
Glendale Community College
Computer Information Systems
Intensive Trainers Institute
AAA Northern California, Nevada, Utah Homeowners SupervisorAAA NCNUJanuary 2010 - March 2011
Skills
Property & Casualty..., Casualty, General Insurance, General Liability, Claims, Homeowners Insurance, Legal Liability, Umbrella Insurance, Claim, Underwriting, Commercial Insurance, Customer Service, Liability, Insurance, Claims Management, Casualty Insurance
Education
University of Southern California 1997 — 2000
Bachelor of Arts (B.A.), Broadcast Journalism
Alder Home Protection February 2015 - Present
MAPFRE May 2007 - February 2015
AAA Northern California, Nevada, Utah 2000 - 2007
Guaranty National Insurance 1996 - 2000
Progressive Corp 1987 - 1996
Skills
Insurance, Property & Casualty..., Product Management, Underwriting, Product Development, Strategic Planning, Cross-functional Team..., Vendor Management, Product Marketing, Business Strategy, Analytics, Team Building, New Business Development, Customer Retention, Management, Leadership, Business Analysis, Business Planning, Strategy, Business Process..., Business Intelligence, CRM, Competitive Analysis, Business Development, Start-ups, Process Improvement, Change Management, Analysis, Sales Management, Program Management, Team Leadership, Team Management, Risk Management, General Insurance
Education
Harvard Business School 1985 — 1987
MBA, General Management
Brigham Young University 1979 — 1982
BS, Marketing
Autozone September 2014 - Present
Alldata March 2010 - Present
ALLDATA 2010 - Present
Alldata June 2009 - Present
ALLDATA LLC an AutoZone owned company 2009 - 2014
AAA January 2009 - February 2011
AAA of NCNU 2004 - 2009
AAA Northern California, Nevada, Utah 2004 - 2009
AAA March 2004 - December 2008
Unitrin Direct September 2003 - March 2005
Skills
Small Business, Salesforce.com, Sales Presentations, Program Management, Public Speaking, Sales, Account Management, Training, Management, Customer Service, Direct Sales, Human Resources, Change Management, Leadership, Negotiation, Sales Management, Marketing, Sales Process, Automobile, Customer Retention, Strategic Planning, Team Leadership, Customer Satisfaction, Employee Training, Time Management, Team Building, Insurance, Call Centers, Coaching, Automotive Aftermarket, Business Development, Project Management, New Business Development, Process Improvement, B2B, Budgets, Marketing Strategy, Vehicles, Cross-functional Team..., Business Intelligence, Business Strategy, Selling, Product Development
Education
College of the Desert 1978 — 1980
No, Business
Chasing Rainbows, Inc, dba Rainbow Travel January 2012 - Present
Rainbow Travel March 2009 - Present
AAA Northern California, Nevada, Utah August 1997 - March 2009
Precision Monolithics April 1975 - May 1980
AAA World Wide Travel September 1967 - April 1969
Pan American World Airways December 1965 - September 1967
Skills
Leisure Travel, Vacation, Insurance, Leisure, Cruises, Flights, Marketing, Selling, Public Speaking, Tour Operators, Sales Management, Social Networking, Hospitality, Business Travel, Hotels
Education
Kalamazoo College 1963 — 1965
Sociology
Stephens College 1961 — 1963
Radio and TV production
Artesia High School 1958 — 1961
CSAA Insurance Group, a AAA Insurer 2009 - Present
AAA Northern California, Nevada, Utah 2007 - 2009
CSAA Insurance Group, a AAA Insurer March 2003 - June 2007
CSAA Insurance Group, a AAA Insurer March 2000 - March 2003
Auto Club Of So California April 1997 - March 2000
Skills
Insurance, Process Improvement, Property & Casualty..., Team Building, Program Management, Cross-functional Team..., Underwriting, General Insurance, Leadership, Business Analysis
Education
California State Polytechnic University-Pomona 1975 — 1977
BA, Political Science
AAA Northern California, Nevada, Utah October 2010 - Present
AAA Northern California, Nevada,& Utah November 2004 - October 2010
Quest Market Research Consulting January 2002 - October 2004
Gfk (Formerly Roper ASW) December 1999 - December 2001
Research International January 1997 - November 1999
Cheskin Research November 1995 - September 1997
A.C. Nielsen Research June 1989 - December 1994
Skills
Marketing Strategy, Management, Analytics, Leadership, Strategy, Strategic Planning, Market Research, Marketing, Analysis, Project Management
Education
University of Santo Tomas
Bachelor of Science in Psychology
State of California / Department of Toxic Substance Control 2014 - Present
California State Automobile Association (AAA) June 1997 - December 2010
AAA Northern California, Nevada, Utah June 1997 - December 2010
Skills
Team Building, Coaching, Customer Service, Leadership Development, Program Management, Training, Community Outreach, Management, Marketing, Project Management, Team Leadership, Call Centers, Analysis, Insurance, Process Improvement, Customer Satisfaction
Education
San Francisco State University
Bachelor of Arts, Urban Studies / History