Unitrin Direct
Industry: Insurance company
DescriptionKemper Direct Auto and Home Insurance is a direct to consumer auto insurance writer headquartered in Chicago, Illinois. It is a subsidiary of Kemper Corporation, which has over $8 billion in assets and more than six million policyholders. Customer service: 1 (800) 231-4743 Headquarters: Chicago, IL Founded: 2000 Number of employees: 650 Subsidiaries: Financial Indemnity Company, Parent organization: Kemper Corporation
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Unitrin Direct Employees
AAA Mid-Atlantic January 2014 - Present
UnitrinKemper Direct July 2009 - December 2012
Unitrin Direct November 2007 - July 2009
Unitrin Direct December 2005 - November 2007
Scranton Wilbert Vault October 1999 - March 2005
Snyder's-Lance, Inc. October 1993 - August 1999
Skills
Insurance, Call Centers, Casualty, Customer Service, General Insurance, Liability, Property, Public Speaking, Sales, Time Management, Training, Umbrella Insurance, Underwriting, Commercial Insurance, Casualty Insurance
Education
Harford Community College
Associate of Arts (A.A.), Business Administration and Management, General
Towson University
The Braun Home June 2012 - Present
Unitrin Direct May 2011 - September 2011
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Leadership, Customer Service, Access, Microsoft Office, Time Management, Public Speaking, Sales, Outlook, Event Planning, Customer Satisfaction, Social Media, Teamwork, Visual C#, HTML scripting, Visual Studio, Visual C++, COBOL, Web Design, Web Development, Adobe Design Programs, Photoshop, SQL Server Management..., Adobe Bridge, HTML5, PHP
Education
Kansas Wesleyan University 2015 — 2016
Bachelor’s Degree, Computer Science and Computer Information Systems, Senior
Central Methodist University-College of Liberal Arts & Sciences 2011 — 2015
Bachelor's Degree, Computer Science and Business Communications
Natural Specialty Sales November 2011 - Present
Unitrin Direct April 2009 - January 2012
Starbucks Coffee Company February 2006 - February 2009
Connecticut Law Tribune June 2008 - October 2008
Skills
Customer Service, Social Media Marketing, Writing, Email Newsletter Design, Animal Welfare, Marketing Communications, Strategic Communications, Digital Strategy, Merchandising, Microsoft Excel
Education
Southern Connecticut State University
B.S., English
Automobile Club of Southern California December 2014 - Present
Automobile Club of Southern California April 2010 - November 2014
Automobile Club of Southern California April 2007 - April 2010
Unitrin Direct 2003 - 2007
Valley Insurance Group 1996 - 2003
CalFarm Insurance Company 1990 - 1996
Skills
Property & Casualty..., Insurance, Actuarial Science, General Insurance, Underwriting, Pricing, Analytics, Analysis, Financial Analysis
Education
California State University-Sacramento 1985 — 1989
Bachelor of Arts (B.A.), Mathematics and Applied Statistics
Renovate America February 2015 - Present
UEI College January 2011 - December 2011
CSA Ltd. October 2009 - October 2010
Ashford University June 2008 - October 2009
Unitrin Direct December 2006 - May 2008
College Loan Corporation January 2005 - October 2006
Chase Home Finance September 2003 - January 2005
Skills
Microsoft Office, Customer Service, Excel, Enrollment, Leadership, Recruiting, Enrollment Management, Training, Microsoft Excel, Human Resources, Staff Development, Public Speaking, Higher Education, Organizational..., Time Management, Student Financial Aid, Sales, Policy, Leadership Development, Adult Education, Admissions, Interviews, Student Recruiting, Negotiation, Military, Software Documentation, Security, Project Planning, Call Centers
Education
Kaplan University 2012 — 2013
Diploma, Nursing Assistant/Aide and Patient Care Assistant/Aide, 3.85 of 4.0
Ashford University 2007 — 2009
Bachelor of Arts (B.A.), Psychology
Tustin School of Mortgage Banking 2003 — 2005
Certifercate, Mortagage Banking
Dish Network June 2005 - Present
People Processing Information December 2004 - June 2005
Walgreens June 2004 - November 2004
Unitrin Direct July 2000 - April 2004
Skills
HRIS, Performance Management, Employee Relations, Policy, Employee Engagement, New Hire Orientations, Training, Employee Training, Program Management, Payroll, Process Improvement, Compensation & Benefit, Onboarding, Human Resources, FMLA, Employee Benefits, Benefits Administration, Recruiting, Organizational..., Talent Management, Coaching, Workforce Planning, Conflict Resolution, Talent Acquisition, College Recruiting, Personnel Management, Applicant Tracking..., Deferred Compensation, Succession Planning, Labor Relations, Hiring, Benefits Negotiation, Career Development, Employment Law, HR Policies, Internet Recruiting, Interviews, Leadership Development, Organizational Design, Organizational..., PeopleSoft, Resume Writing, Screening Resumes, Sourcing, Staffing Services, Taleo, Technical Recruiting, Time Management, Training Delivery
Education
National University
Master of Arts (MA), Human Resources Management/Personnel Administration, General
UC San Diego
Bachelor of Arts (BA), Sociology
Sears Holdings Corporation March 2012 - February 2013
AutoOne Insurance June 2008 - June 2009
Best Buy January 2005 - September 2008
Unitrin Direct January 2003 - January 2004
Skills
Customer Service, Microsoft Excel, Microsoft Office, Data Entry, Microsoft Word, Customer Satisfaction, Sales, Teamwork, Retail, Windows, Cashiering, Access, File Management, Outlook, PowerPoint, Team Leadership
Education
Bryant and Stratton College 2007 — 2008
Information Technology
U.S. Money Shops November 2011 - August 2013
Kingston Rentals, LLC. October 2009 - July 2011
Unitrin Direct January 2005 - July 2009
Skills
Internal Controls, Internal Audit, Auditing, Financial Accounting, Financial Reporting, Accounting, Account Reconciliation, Communication, Teamwork, Work Well Independently, GAAP, Management, Financial Statements
Education
Lee University 2008 — 2009
Master's degree, Art of Teaching (Business Certified)
Lee University 2001 — 2003
Bachelor's degree, Accounting
GreatCall September 2011 - Present
GreatCall June 2008 - September 2011
Unitrin Direct June 2003 - June 2008
Arrowhead General Insurance Agency September 2001 - June 2003
Arnel Property Management May 2001 - September 2001
Best Buy September 1999 - May 2001
Skills
Customer Service, Microsoft Excel, Insurance, Call Center, Microsoft Word, Process Improvement, Recruiting, Project Management, Quality Assurance, CRM, Project Planning, Training, Team Building, Call Centers, Team Leadership, Management, Leadership, Program Management, Business Analysis, Employee Training, Strategy, Operations Management, Human Resources, Organizational..., Customer Experience, Employee Engagement, Performance Management, Sales, Training Delivery, Instructional Design
Education
Fullerton College 1999 — 2003
County of Riverside January 2015 - Present
County of Riverside April 2014 - December 2014
Ashford University March 2009 - June 2012
Ashford University August 2008 - February 2009
Unitrin Direct May 2005 - February 2008
Skills
Counseling, Research, Event Planning, Outlook, Customer Service
Education
Ashford University 2009 — 2012
Bachelor of Arts (B.A.), Organizational Leadership
DeepSouth Hardware Solutions, LLC May 2005 - Present
Vartech Systems Inc. January 2000 - May 2005
Unitrin Direct June 1998 - January 2000
Skills
Control System Life..., Asset Recovery, Water, Power Generation, DCS, Power Plants, Instrumentation, Process Control, Gas Turbines, Energy, Electrical Engineering, Turbines, Gas, Project Engineering, Automation, Engineering, Electric Power, EPC, Energy Management, Assets Recovery, Electricians, Process Automation, Nuclear
Education
Southeastern Louisiana University 1987 — 1993
Bachelor's degree, Marketing
Northshore High School Slidell, LA 1983 — 1986
High School Diploma, General
Boyet Jr High
Seton Identification Products February 2015 - Present
Beazley November 2011 - May 2013
Unitrin Direct July 2005 - May 2011
Skills
Microsoft Office, Data Entry, Typing, Organization, Customer Service, Phones, Scanning, Internet Research, Efficiency, Reports, Detail Oriented, Learning Quickly, Equipment Operation, Proofreading, Writing, Training, Event Planning, Photography, Artistic Abilities, Design
Education
Excelsior College 2013 — 2014
Bachelor of Science (BS), Business
Middlesex Community College 2001 — 2003
Associate's Degree, General Studies
Penn Foster Education March 2014 - Present
CRC Health Group : The Life Healing Center September 2011 - March 2013
Self Employed / Videomaker September 2001 - March 2013
Unitrin Direct January 2005 - July 2011
Marywood University September 2001 - May 2002
WEA MFG July 1992 - September 2001
Skills
E-Learning, Student Retention, Video Production, Creative Direction, Customer Relations, Social Media, Editing, Higher Education, Video Editing, Camera Operation, Scriptwriting, Customer Support, Quality Control, Audio Premastering, DVD Emulation, Distance Learning
Education
Marywood University 2001 — 2006
Master's Degree, Communication Arts, 3.8 GPA
Kutztown University of Pennsylvania 1985 — 1992
Telecommunications, Bachelor's degree
Santa Fe Community College 2011 — 2012
Documentary Filmmaking / Video Editing
BeautyBooked August 2013 - Present
Fix It With Code July 2012 - Present
NYC Dev Shop November 2012 - July 2013
Freelance June 2012 - November 2012
The Starter League June 2012 - September 2012
Unitrin Direct July 2011 - March 2012
Northwestern University August 2010 - July 2011
Loyola University Chicago September 2007 - May 2010
AlphaMetrix Investment Advisors May 2008 - August 2009
Loyola University Chicago September 2006 - May 2009
Skills
Ruby on Rails, Ruby, HTML5, AJAX, jQuery, JavaScript, CSS3, Heroku, SAS, Stata, HAML, HTML 5, Statistics, Web Development, Web Design, MongoDB, MySQL, D3, PostgreSQL, SQLite, NoSQL, Statistical Data..., Statistical Programming, Statistical Modeling, Objective-C, RSpec, Capybara, Automated Software..., Git, SASS
Education
The Starter League 2012 — 2012
Loyola University Chicago 2005 — 2010
BS/MS, Applied Statistics
Loyola University of Chicago 2005 — 2009
Bachelor of Science (BS), Psychology
Kaiser Permanente April 2014 - Present
Kaiser Permanente August 2013 - April 2014
Arthur J. Gallagher & Co. May 2012 - August 2013
ReachLocal August 2010 - May 2012
Gallagher Benefit Services 2007 - August 2010
Unitrin Direct 2006 - 2007
Nordstrom 2005 - 2006
Gallagher Benefit Services 2002 - 2004
Skills
Employee Benefits, Human Resources, Retirement, Executive Pay, Insurance, Disability Insurance, Health Insurance, Healthcare Analytics, Sales, Account Management, Life Insurance, Outside Sales, Healthcare Reform, Health Care Reform, Strategy, Cold Calling, Risk Management, Entrepreneurship, Management, Customer Retention, Time Management, Lead Generation, Salesforce.com
Education
University of Colorado at Boulder - Leeds School of Business 2002 — 2006
BSBA, Finance
Colorado State University 2001 — 2002
The J.G.Wentworth Company February 2012 - Present
Wilmington Trust April 2005 - October 2011
Unitrin Direct October 1998 - April 2005
Providian Insurance 1992 - 1998
Andersen Consulting April 1981 - January 1992
Skills
Business Intelligence, Strategy, Management, Banking, Software Development, Integration, Software Project..., Vendor Management, Project Portfolio..., Business Analysis, Insurance, Application Architecture, SOA, Building Relationships, Project Management, Consulting, Business Process, Enterprise Software, Project Finance, Application Development, People Management, Mergers & Acquisitions, Retail Banking
Education
Drexel University - College of Business and Administration 1976 — 1981
BS, Accounting, 3.86
Alliant Insurance Services November 2014 - Present
Intercare Insurance Solutions July 2010 - July 2014
Experian June 2009 - June 2010
Southcone June 2008 - March 2009
Unitrin Direct 2005 - 2008
Skills
Budgets, Forecasting, Insurance, Claim, General Insurance, Employee Benefits, Process Improvement, Risk Management, Analysis, Auditing, Property & Casualty..., Access, Customer Service, Underwriting, Call Center, Health Insurance
Education
Universidad Central (CL) 1995 — 2000
Bachelor of Business Administration (BBA)
Arbella Insurance Group January 2012 - Present
Ct Conference of Municipalities June 2011 - November 2011
Unitrin Direct March 2005 - April 2011
Skills
Claims Handling, Claims Resolution, Workers Compensation, Medical Terminology, Personal Lines Auto, Case Managment
Education
Southern Connecticut State University 1999 — 2004
Bachelor's degree, Sociology
Markel FirstComp Insurance April 2007 - April 2015
RMI Management, LLC January 2008 - June 2009
Marsh May 2006 - April 2007
Unitrin Direct June 2005 - February 2006
GEICO December 2001 - June 2005
Skills
Insurance, Property & Casualty..., Workers Compensation, Commercial Insurance, Outlook, Health Insurance, Employee Benefits, General Insurance, Claim, Customer Service, Casualty, Microsoft Excel, Underwriting, Microsoft Word, Microsoft Office, PowerPoint, Access, Invoicing, Payroll, Travel Arrangements
Education
Walden University 2013 — 2015
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of Nevada, Las Vegas 2008 — 2010
Bachelor of Arts (B.A.), Communication and Media Studies
Palomar Junior College 2006 — 2009
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
The Art Institute of Las Vegas 2006 — 2007
Baking and Pastry Arts/Baker/Pastry Chef
Smart for Life Lifestyle Coaches May 2009 - Present
Unitrin Direct August 2001 - August 2004
CSE Insurance Group October 1998 - July 2001
Skills
Claims Handling, Consulting, Nutrition, Psychology, Education, Educational Psychology, Counseling Psychology, Career Counseling, Weight Loss Coaching, Lifestyle Counseling, Sales, Personality Assessment, Cognitive Assessment
Education
National University 2004 — 2009
Master of Science (MS), Educational Psychology
CSUN 1988 — 1993
Bachelor of Arts (BA), Psychology
Unitrin Direct April 2010 - May 2011
Aetna March 2008 - November 2009
BOMBAY COMPANY June 2005 - January 2008
SHAW'S December 1998 - January 2005
Education
The University of Connecticut 1999 — 2001
General Studies
State of Connecticut
P&C License
SmartDraw Software, LLC March 2012 - Present
SmartDraw Software, LLC 2010 - March 2012
Unitrin Direct 2004 - 2010
INSpire Insurance Solutions, Inc. 1999 - 2001
Arrowhead General Insurance Agency 1995 - 1998
Skills
Analytics, Business Intelligence, Business Analysis, Vendor Management, SQL, Marketing Strategy, Strategic Planning, Cross-functional Team..., Web Analytics, Account Management, Project Management, Microsoft Excel, Product Management, Process Improvement, CRM, Customer Service, Analysis, Databases, Data Analysis, Leadership, Strategy, E-commerce, Management, Marketing, Lead Generation, SaaS
Education
University of California, San Diego 1990 — 1995
Bachelor of Science (BS), Management Science
La Salle High School
Highmark Inc. July 2015 - Present
BlueCross of Northeastern Pennsylvania November 2012 - July 2015
Kemper Direct August 2011 - November 2012
Kemper Direct 2007 - November 2012
Unitrin Direct June 2009 - August 2011
Unitrin Direct 2007 - 2009
Skills
Analysis, Insurance, Underwriting, Analytics, Property & Casualty..., Microsoft Excel, Project Management, Management, Process Improvement, Outlook, Call Centers, General Insurance, Access, Customer Service, Team Building, Call Center, Claim, Risk Management, Budgets, RoboHelp, SQL, Health Insurance, Market Research, Business Intelligence, Sales, Tealeaf, SAS, Technical Writing, Dispute Resolution, Microsoft CRM, SAP ERP, SAP Business Objects, Health Care Reform, Direct to Consumer, Open Enrollment, Marketing
Education
University of Scranton 2014 — 2015
Certificate, Enterprise Resources Planning
Marywood University 2007 — 2009
MBA, General Management
Lycoming College 2002 — 2005
BA, Finance and Economics
PAREXEL Informatics July 2013 - Present
Perceptive Informatics May 2007 - July 2013
Unitrin Direct May 2005 - May 2007
Skills
Visio, SQL, 21 CFR Part 11, SDLC, Process Improvement, Databases, Microsoft SQL Server, Requirements Analysis, Software Documentation, Project Management, Cross-functional Team..., Pharmaceutical Industry, CRO, Clinical Trials, Quality Assurance, Data Management, Vendor Management, Agile Methodologies, Software Project...
Education
Rochester Institute of Technology 1999 — 2004
Bachelor of Science (B.Sc.), Management Information Systems, General
Goldline International, LLC February 2012 - Present
Kemper Insurance February 2008 - February 2012
Unitrin Direct December 2002 - February 2008
Skills
Process Improvement, Leadership, Insurance, Risk Management, Strategic Planning, Team Building, Financial Analysis, Project Management, Customer Service, Negotiation, Management, Budgets, Change Management, Mergers & Acquisitions, Claims Auditing, Compliance, Professional..., IT Project & Program..., Precious Metals
Education
State University of New York at Buffalo - School of Management 2006 — 2008
Master of Business Administration (M.B.A.), Business Administration, Strategic Management, Operations and International Business
State University of New York College at Brockport 1987 — 1991
Bachelor of Science (B.S.), Business Administration and Management, General
Toastmasters District 33 1989 - Present
Kiwanis Club of Thousand Oaks May 2011 - Present
Toastmasters T.O.T.A.L. 2003 - October 2014
NCCI September 2003 - March 2014
Various Organizations 2007 - 2014
California Lutheran University October 2012 - December 2012
Toastmasters International September 1989 - June 2010
Unitrin Direct April 2002 - August 2003
CSA Travel Protection April 2000 - April 2002
GEICO December 1988 - September 2000
Skills
Motivational Speaking, Insurance, Property & Casualty..., Public Speaking, Workers Compensation, Liability, Underwriting, Analysis, University Instructor, Leadership, Toastmasters, PowerPoint, General Insurance, Risk Management, Coaching, Management, Microsoft Word, Strategic Planning, Employee Benefits, Pricing, Marketing, Microsoft Office, Customer Service, Claim, Sales, Budgets, Commercial Insurance, Access, Team Leadership, Nonprofits, Social Networking, Fundraising, Training, Project Planning, Actuarial Science, Research, Business Planning, Start-ups, Financial Analysis, Presentation Coaching, Leadership Development, Program Management, Organizational..., Data Analysis, Process Improvement, Team Building, Change Management, Time Management, Management Consulting, Business Analysis
Education
University of Illinois at Urbana-Champaign 1974 — 1977
MS, Mathematics
University of Massachusetts, Amherst 1970 — 1974
BS, Mathematics
Wayland High School 1966 — 1970
High School, Studied: How to get into college!
Bristol West Insurance Group July 2013 - Present
Contego Services Group, LLC November 2010 - July 2013
Guarantee Insurance Company November 2010 - July 2013
Farmers Insurance April 2004 - November 2010
21st Century Insurance 2008 - March 2010
AIG 2004 - 2010
Unitrin Direct February 2002 - April 2004
State of Florida Agency for Healthcare Administration February 1997 - March 2002
Application Profiles, INC. February 1996 - February 1997
Leon County Sheriff's Office February 1993 - February 1996
Skills
Workers Compensation, Insurance, Claim, Claims Management, Special Investigations, Property & Casualty..., Interviews, Claims Investigations, Private Investigations, Internal Investigations, Health Care Fraud, Training, Casualty, Surveillance, Subrogation, Insurance Law, Leadership, General Insurance, Litigation Management, Fraud, Investigation, Commercial Lines, Liability, Liability Analysis, Commercial Insurance, Accident, Background Checks, Legal Liability, Risk Management, Claim Investigation, Inland Marine, Reinsurance, Underwriting, Professional Liability, Property Damage, Umbrella Insurance, Employment Practices..., D&O, Brokers, Health Insurance, Disability Insurance, Claims Handling, Excess, Expert Witness, Claims Resolution, Workers' Compensation..., Medicare, Fraud Detection, Employee Benefits, Casualty Insurance
Education
Central Michigan University 1983 — 1988
BS, Psychology
CNA Insurance June 2007 - Present
Unitrin Direct January 2004 - May 2007
Skills
Underwriting, Insurance, Commercial Insurance, Property & Casualty..., Casualty, Liability, Commercial Lines, Employment Practices..., General Insurance
Education
Clark Atlanta University 1999 — 2004
Bachelor of Business Administration (BBA), Finance, General
Liberty Mutual Insurance June 2001 - Present
National Insurance Centers June 1999 - June 2001
Unitrin Direct January 1995 - August 1997
Skills
Umbrella Insurance, Insurance, Property & Casualty..., Life Insurance, Commercial Insurance, Casualty, Management, Commercial Lines, Customer Service, Leadership, Claim, Team Building, Marketing, Term Life Insurance, Public Speaking, Legal Liability, Underwriting, Casualty Insurance, Strategic Planning
Education
Grand Canyon University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, A
Walden University
Progressive Insurance February 2004 - Present
Unitrin Direct June 2001 - February 2004
Crawford and Company 1999 - 2001
Moore & Lilly Associates 1999 - 1999
The Merrill Group 1997 - 1999
Reliance Personal Lines Insurance 1995 - 1997
Skills
Fraud, Investigations, Fraud Investigations, Anti-fraud, Compliance, Internal Investigations, Fraud Prevention, Internal Audit
Education
University of Florida 1986 — 1990
BA
The Apartment Company January 2012 - Present
The Apartment Company 2011 - 2015
The Apartment Company 2011 - 2015
Self Employed Tax Preparer January 2011 - May 2011
Vaco Staffing August 2009 - December 2010
No Fear September 2009 - January 2010
Unitrin Direct July 2007 - November 2007
24 Hour Fitness February 2004 - January 2007
Metro PCS February 2006 - December 2006
24 Hour Fitness February 2004 - January 2006
Skills
QuickBooks, Account Reconciliation, Auditing, Accounting, Invoicing, PeopleSoft, Accruals, Microsoft Excel, Bookkeeping, Spreadsheets, Tax, Customer Service, JD Edwards, Credit, Time Management, Payroll
Education
Cal State San Marcos 2002 — 2005
Accounting
Mira Costa Community College 1991 — 2005
Associates of Arts Degree, General Studies; Accounting
MiraCosta College 1992 — 2002
AA, Accounting
Lytx Inc. July 2014 - Present
DriveCam (now Lytx Inc) November 2011 - June 2014
Unitrin Direct January 2007 - November 2011
ARISTO Developers November 2002 - July 2005
Skills
Analytics, SEO, Online Advertising, Email Marketing, Online Marketing, Marketing, Predictive Modeling, Data Mining, Big Data Analytics, Competitive Analysis, Segmentation, Business Intelligence, CRM, Cross-functional Team..., Strategy, Web Analytics, Management, Process Improvement
Education
UCSD 2005 — 2006
Master of Science (MS), Statistics
University of California, Los Angeles 2000 — 2002
Bachelor of Applied Science (BASc), Mathematics / Economis
Yale Divinity School July 2011 - Present
Unitrin Direct April 2010 - May 2011
Sovereign Bank January 2006 - April 2010
Aegis Mortgage April 2005 - January 2006
Skills
Customer Service, Insurance, Office Management, Training, Auditing, Cash Management, Internal Controls, Banking, Finance, Human Resources, Time Management, Payroll, Call Centers, Team Building
Education
Southern Connecticut State University 1999 — 2003
BA, Political Science
PricewaterhouseCoopers January 2009 - Present
Fidelity National Information Services February 2003 - January 2009
Unitrin Direct June 2000 - February 2003
DocuCorp International June 1997 - April 2000
Education
Baylor University 1992 — 1997
BBA, Management Information Systems
Unitrin Direct Mathematics InstructorWilliam Allen High SchoolSeptember 2004 - August 2006
Fleet Credit Card Services June 2001 - November 2002
SEI Mutual Fund Services November 2000 - May 2001
McKee Risk Management June 2000 - October 2000
PMA 1994 - 1998
CIGNA 1984 - 1994
CIGNA 1976 - 1984
Education
DeSales University 2003 — 2004
PA Certification - Mathematics 7-12
Temple University 1974 — 1976
MBA, Accounting
Penn State University 1970 — 1974
BA, Mathematics
Central High School 1966 — 1970
Philadelphia, PA
Kemper Corporation November 2010 - Present
Unitrin Direct October 2000 - September 2012
Unitrin Data Systems October 2000 - July 2009
The Cottage February 1998 - October 2000
Skills
Windows Server, SharePoint, Microsoft SQL Server, SDLC, Active Directory, Windows, Software Documentation, Vendor Management, Servers, Disaster Recovery, Business Analysis, VMware, Visio, Requirements Analysis, System Administration, Access, Troubleshooting
Education
Palomar College 2012 — 2012
Saddleback College
Zeeto Media April 2014 - Present
Zeeto Group, LLC May 2012 - April 2014
Jenny Craig June 2008 - May 2012
Unitrin Direct June 2007 - June 2008
San Diego State University - Athletics June 2005 - June 2007
Skills
Email Marketing, Web Analytics, Direct Marketing, Social Media Marketing, Online Marketing, Digital Marketing, Analytics, Marketing Strategy, Integrated Marketing, Advertising, Marketing Communications, Copywriting, Online Advertising, Leadership, Marketing, CRM, Lead Generation, B2B, Strategic Partnerships
Education
San Diego State University-California State University 2008 — 2009
MBA, International Business
San Diego State University-California State University 2004 — 2006
B.S., Marketing
Sunny Hills High School 1997 — 2001
Lincoln Financial Group July 2001 - Present
Science Central 2011 - 2013
MetLife February 1998 - July 2001
Unitrin Direct September 1994 - February 1998
Skills
Series 6, Series 26, Insurance, Financial Services, Mutual Funds, Securities, Investments, Strategic Financial..., Risk Management, Financial Analysis, Non-profit Boards, Variable Annuities, Fixed Annuities, 401k, Life Insurance
Education
Northern Illinois University 1991 — 1994
Bachelor's degree, Accounting
Rock Valley College 1989 — 1991
Associate's degree, General Studies
CBRE January 2003 - Present
KDKC Photography & Design December 2002 - Present
Unitrin Direct December 2001 - January 2003
Reliant General Insurance Services June 1994 - December 2001
Skills
Marketing, Event Planning, Database Admin, System Administration, Commercial Real Estate, Customer Service, Management, Brokerage, Real Estate, Investment Properties, Negotiation, Market Research, Asset Managment, Business Development, Property Management, Leadership, Real Estate Transactions, Team Building, Training, Disposition, Corporate Real Estate, Leases, Location Intelligence
Education
National University 1994 — 1998
Bachelors, Business, Majored in Marketing
Ranken Jordan Pediatric Bridge Hospital November 2012 - Present
St. Louis County June 2010 - September 2012
City of Webster Groves Police Department November 2003 - July 2009
Unitrin Direct December 1999 - November 2003
Skills
MS Office Suite, Desktop Publishing, Peachtree, Internet, Office Management, Financial Accounting, Account Management, Sales Support, Customer Service, Problem Solving, Social Media, Event Management, Corporate Events, Fundraising, MS Project, Project Coordination, Writing Skills, Editing
Education
Harris-Stowe State University 1978 — 1979
O'Fallon Technical School 1973 — 1977
High School Diploma, Accounting & Secretarial Training
Soldan International Studies 1973 — 1977
High School Diploma
Harte Hanks February 2008 - Present
Harte Hanks February 2005 - February 2008
BBH Media Inc February 2004 - February 2005
Z57 Inc. March 2003 - February 2004
Unitrin Direct November 2000 - March 2003
Northwestern Mutual Life June 2000 - November 2000
Geico Direct June 1997 - November 2000
Phoneware Inc June 1996 - June 1997
Four Seasons Resort Aviara September 1996 - April 1997
United States Marine Corps May 1992 - May 1996
Skills
Salesforce.com, Sales, Business Services, Marketing, Customer Service, Web Analytics, Email Marketing, Management, Strategic Planning, Account Management, Lead Generation, Selling, Program Management, Sales Process, Sales Operations, Social Media, Leadership, New Business Development, Training, Social Networking, Sales Management, Budgets, Enterprise Software, CRM, Vendor Management, Contract Negotiation, Social Media Marketing, Cloud Computing, Direct Sales, Team Building, Start-ups, Business Strategy, Online Marketing, Strategic Partnerships, Coaching, Team Leadership
Education
Palomar College 1990 — 1992
Criminal Justice
of San Pasqual High School
The American Association of Insurance Services (AAIS) June 2013 - Present
iCat February 2010 - June 2013
iCat July 2007 - February 2010
Unitrin Direct June 2005 - October 2007
Cintiva Financial November 2004 - May 2005
2nd Avenue Sports June 2002 - October 2004
Skills
Insurance, General Insurance, Underwriting, Analytics, Process Improvement, Business Analysis, Data Analysis, Property & Casualty..., Product Management, Business Intelligence, Requirements Analysis, SQL, Vendor Management, Analysis, Risk Management, Project Management, Algorithm Design, Algorithm Development, Program Management
Education
Fort Lewis College 1995 — 2001
BA and BS, Biochemistry and Marketing
Gerson & Associates April 1993 - Present
To Go Brands January 2009 - November 2011
Unitrin Direct September 2006 - December 2008
San Diego Direct Marketing Association January 2002 - December 2006
Skills
Product Management, Multi-channel Marketing, Strategic Planning, Direct Marketing, Marketing Strategy, Sales, Advertising, Strategy, Marketing, Sales Management, New Business Development, Online Marketing, CRM, Business Planning, Product Launch, Brand Management, Leadership, Management
Education
San Diego State University-California State University
BS, Chemistry
QT consultants January 2003 - Present
Ohio Department of Education January 2002 - Present
Cleveland Clinic 2013 - 2013
Unitrin Direct 2005 - 2007
Bristol West Insurance Group 2000 - 2005
Progressive Insurance 1994 - 2000
Skills
Insurance, Claim, Auditing, Leadership, Microsoft Office, Analysis, Microsoft Excel, Data Analysis, Microsoft Word, PowerPoint, Management, Research, Public Speaking, Customer Service, Outlook, Team Leadership, Strategic Planning, Team Building, Litigation, Mentoring, Pharmaceutical Sciences, Compliance, Risk Assessment, Medical Terminology, Program Management, Business
Education
Lake Erie College
Master of Business Administration (M.B.A.)
Cleveland State University
BSPS
CRES Insurance Services, LLC May 2013 - Present
Compound Solutions Inc. April 2012 - February 2013
McGregor Plant Sales July 2008 - July 2011
Unitrin Direct January 2005 - June 2008
GEICO August 2002 - January 2005
MCCS October 1999 - January 2001
Robinsons May February 1999 - October 1999
Skills
Property & Casualty..., Insurance, Call Centers, Leadership, Management, Customer Service, Sales, Time Management, Claim, Underwriting, General Insurance, Casualty, Liability, Music, Songwriting, Singing, Customer Experience, Customer Retention, Commercial Lines, Troubleshooting, Employee Benefits, Casualty Insurance, Commercial Insurance
Education
Palomar College 2011 — 2014
Associates, Psychology
Sanofi-Pasteur March 2005 - Present
Kmart September 2004 - March 2005
Unitrin Direct February 2004 - February 2005
Internship Allied Services May 2003 - August 2003
Wizard Car Wash November 1996 - May 2001
Skills
Management, Manufacturing, Training, Leadership, Human Resources, Recruiting, Operations Management, Customer Service, SAP, Interviews, Team Building, Coaching, Microsoft Office, Performance Management, Business Development, Microsoft Word, Lean Manufacturing, Employee Relations, Personnel Management, Pharmaceutical Industry, GMP, Process Improvement, Sales, Budgets, Troubleshooting, Time Management, Payroll
Education
Penn State University 1999 — 2003
Bachelor of Science (BS), Labor and Industrial Relations
The Pennsylvania State University, University Park 1999 — 2003
B.S, Labor and Industrial Relations
Valley View High School 1994 — 1998
Penn State University
Bachelor of Applied Science (BASc), Labor and Industrial Relations
ReviewBoost.com October 2011 - March 2015
Inspyre Solutions Inc. June 2010 - August 2010
Escondido Charter High School June 2008 - August 2008
Unitrin Direct June 2007 - September 2007
Education
Calvary Chapel Bible College 2009 — 2011
Bachelor's degree, Bible/Biblical Studies
Palomar College 2007 — 2009
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Escondido Charter High School 2003 — 2007
High School Diploma, General Education
Navient December 2012 - Present
TMG Health November 2011 - December 2012
Unitrin Direct February 2008 - April 2010
Skills
Reporting & Analysis, Microsoft SQL Server, ETL, Business Analysis, SSIS, Data Analysis, Microsoft Excel, SSRS, Analysis, SQL DB2, Netezza, Business Intelligence, Visio, Microsoft Word, PowerPoint, microsoft project, Customer Service, Requirements Gathering, Business Requirements, Relational Databases, Database Admin, Database Administration, Oracle, Troubleshooting, Time Management, Microsoft Office, microsoft visio, Photoshop, Visual Basic, Data Mining, Databases, Management, Access
Education
Bloomsburg University of Pennsylvania 2010 — 2011
Master of Business Administration (M.B.A.), 3.7
King's College
Bachelor of Arts (B.A.), Communication and Media Studies
Children's Hope Residential Services, Inc. September 2010 - August 2014
Unitrin Direct July 2008 - December 2008
Progressive Insurance September 2003 - July 2008
Bill Clayton Detention Center June 2000 - August 2003
Skills
Cooking, Microsoft Word, Customer Service, Microsoft Office, Sewing, Babysitting
Education
Texas Tech University 1994 — 2000
Bachelor of Arts (B.A.), Clinical/Medical Social Work
Texas Tech University 1994 — 2000
BS, Social Work
Tile Distributors of America, Inc. August 2004 - Present
US 11 Auto Sales June 2013 - Present
Unitrin Direct March 2004 - August 2004
Gumble Brothers Kitchen and Bath Project & Design Center May 1998 - March 2004
Ethan Allen Interiors February 2000 - April 2000
MOS Design, Inc November 1996 - March 1998
Skills
Sales Support, Inside Sales, Microsoft Office, Excel, Facts Distribution..., Administrative Duties, Microsoft Excel, Sales Operations, Interior Design, Purchasing, Customer Service, Sales, Leadership, Microsoft Word, Event Planning, Marketing
Education
Marywood University 1995 — 2000
Bachelors of Fine Arts, Interior Design
COUNTRY Financial® January 2014 - Present
Carson City Toyota October 2012 - March 2013
Michael Hohl Honda June 2011 - October 2012
Unitrin Direct 2004 - 2006
Skills
Customer Service, Sales Management, Strategic Planning, Account Management, Microsoft Office, B2B, Microsoft Excel, Project Management, Team Building, Public Speaking, Product Management, Insurance, Microsoft Word, PowerPoint, Social Media Marketing, Customer Satisfaction, Social Media, Marketing, Online Advertising, Small Business, iOS development, SaaS, Cisco Technologies, Solutions Marketing, Marketing Communications, OS X, Cloud Computing, Business Analysis, Website Development, Social Networking, Sales, E-commerce, Business Intelligence, Product Marketing, Online Marketing, Management, Advertising, Real Estate, Automotive, Marketing Strategy, Sales Process, Customer Retention, Whole Life, Term Life Insurance, Selling, Automobile, Long Term Care Insurance, Managing Accounts, Vehicles, Life Insurance
Education
University of San Diego 1998 — 1999
Teaching Credential, Education
St. Mary's College of California 1993 — 1997
Bachelor's degree, History
Dunn School
Naked Lime February 2015 - Present
The Reynolds and Reynolds Company February 2015 - Present
Net Driven June 2012 - January 2015
AT&T Mobility October 2009 - June 2012
Unitrin Direct November 2006 - October 2009
Loan Express May 2003 - October 2006
Skills
Sales Management, Account Management, Sales, Salesforce.com, Customer Retention, Call Center, B2B, Customer Service, Sales Operations, Customer Satisfaction, New Business Development, Customer Experience, Insurance, Negotiation, Business Development, Lead Generation, Pricing, Marketing, Strategic Planning, Team Building, Forecasting, Automotive, Sales Process, Direct Sales, Cold Calling, Marketing Strategy, Sales Presentations, Team Leadership, Competitive Analysis, Online Marketing, Key Account Management, Online Advertising, Market Research, Social Media Marketing, Digital Marketing, Social Networking, Building Relationships, Trade Shows, Selling, Retail, CRM, Training, Direct Marketing, Strategic Partnerships, Leadership, Email Marketing, Automobile, Call Centers, Management, Market Planning
Education
Penn State University 1998 — 2001
Business, Management, Marketing, and Related Support Services
Wyoming Valley West High School 1994 — 1998
Diploma, Advanced Academic Studies
Wilber April 2009 - Present
Wilber and Associates 2008 - Present
Global-Basis September 2008 - March 2009
Afni January 2005 - July 2008
Professional Claims Services September 2003 - January 2005
Unitrin Direct October 2001 - August 2003
Unitrin Direct Auto Insurance 2001 - 2003
Affinity Insurance Group September 1995 - October 2001
Progressive Insurance September 1978 - September 1995
Progressive Corporation 1978 - 1995
Skills
Claim, Business Development, Property & Casualty..., Insurance, Claims Management, Liability, Workers Compensation, Risk Management, Subrogation, Underwriting, Leadership, Professional Liability, Casualty, Litigation, Commercial Insurance, Marketing, General Insurance, Litigation Management, Arbitration, Legal Liability, Management, Property Damage, Claim Investigation, Reinsurance, Claims Handling, Liability Analysis, Claims Resolution, Commercial Lines, Brokers, D&O, Property Claims, Excess, Casualty Insurance
Education
Regis University 1982 — 1984
MBA, Information Mangement Systems
University of Denver - Daniels College of Business 1976 — 1978
BSBA, Marketing
Westwood High School 1970 — 1973
High School Diploma
JPMorgan Chase & Co. June 2014 - Present
Dealer Tag Agency August 2012 - June 2014
Catalina Marketing October 2008 - May 2012
Unitrin Direct September 2006 - February 2008
Skills
Marketing, Microsoft Office, Analytics, E-commerce, Market Research, Analysis, Social Media Marketing, Strategy, Requirements Analysis, Online Advertising, Microsoft Excel, Project Management, Strategic Planning, Project Planning, Business Analysis, Social Media, Digital Marketing, Training, Data Analysis, Customer Service, Marketing Strategy, Business Strategy, Team Building, Management, Process Improvement
Education
Everest University-Brandon 2008 — 2010
Associate's Degree, Criminology
Farmers Insurance November 2013 - Present
21st Century Insurance February 2010 - October 2013
21st Century Insurance September 2009 - February 2010
Unitrin Direct July 2003 - September 2009
GE Financial Assurance March 1997 - July 2003
Merck August 1996 - March 1997
Providian August 1990 - August 1996
Skills
Predictive Analytics, Statistical Modeling, Product Development, Data Analysis, Product Management, Pricing, Management, Property & Casualty..., SAS, Risk Management, Analysis, Insurance, Underwriting, Process Improvement, Microsoft Excel, Actuarial Science, Diversity & Inclusion
Education
West Chester University of Pennsylvania 2004 — 2007
M.S., Applied Statistics, 4.0
The Catholic University of America 1986 — 1990
B.S., Mathematics, 3.7
Cardinal O'Hara High School 1982 — 1986
HS Diploma
Acceptance Insurance April 2006 - Present
Safeco Insurance 1994 - 2006
Unitrin Direct 1996 - 1998
Kroger December 1985 - March 1994
Skills
Process Improvement, Claim, Insurance, Analysis, Claims Management, Property & Casualty..., General Insurance, Management, Training, Risk Management, Team Building, Project Management, Business Process..., Business Analysis, Microsoft Office, Microsoft Word, Litigation, PowerPoint, Commercial Insurance, Casualty, Legal Liability, Liability, Executive Management, Process Optimization, Data Analysis, Databases, Microsoft Excel, Requirements Analysis, Microsoft Powerpoint, Business Intelligence, Vendor Management, Liability Analysis, Leadership, Casualty Claims, Customer Service
Education
Lipscomb University 1988 — 1990
Bachelor of Science, Business Management, Finance
Volunteer State Community College 1985 — 1988
Associates Degree, Business Management
Team Beachbody Independent Business Coach April 2013 - Present
Unitrin Direct April 2007 - May 2011
Yankee Candle Company October 2006 - April 2007
Skills
Customer Service, Insurance, Sales, Call Centers, Coaching, Team Building, Underwriting, Fitness, AED Certifed, CPR Certified, Customer Satisfaction, Microsoft Word, Microsoft Excel
Education
National Academy of Sports Medicine 2014 — 2014
Certified Personal Trainer
Eastern Connecticut State University 2002 — 2006
Bachelors, English, Marketing, Business Admin
International Motorsports May 2014 - May 2015
Fields Motorcars of Florida, Inc. December 2012 - April 2014
UAIG March 2005 - August 2010
Unitrin Direct April 2002 - 2005
Skills
Claims Management, Claim, Casualty, Property & Casualty..., Liability, Insurance, General Insurance, Legal Liability, Subrogation, Commercial Insurance, Underwriting, Commercial Lines, Professional Liability, Property Damage, Workers Compensation, Claim Investigation, Claims Handling, Litigation Management, Claims Resolution, Reinsurance, Casualty Insurance
Education
Bryant University 1989 — 1993
BS, Business Administration and Management, General
Self Employed Tax Preparation January 2006 - Present
Liberty Tax Service October 2002 - January 2006
Unitrin Direct October 2004 - November 2005
Prudential Financial September 1991 - November 2002
National Securities and Research Corp., Greenwich, CT August 1989 - October 1990
Atlantic Financial Federal January 1986 - August 1989
ITT Financial Services July 1985 - January 1986
Skills
Customer Service, Public Speaking, Strategic Planning, Budgets, Research, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Maintaining Strong..., Negotiation, Teaching, Editing, Pension and Retirement..., CRM, Insurance
Education
Wilkes University, Wilkes-Barre, PA
Master of Business Administration (MBA), Finance and Financial Management Services
Bloomsburg University of Pennsylvania
Bachelor of Arts (BA), History
SCHOTT North America Inc. April 2013 - Present
Schott North America November 2008 - April 2013
Panel Prints March 2006 - November 2008
Unitrin Direct February 2005 - March 2006
Skills
Process Improvement, Manufacturing, Project Management, Continuous Improvement, Lean Manufacturing, Six Sigma, Cross-functional Team..., Management, Project Planning, Purchasing, Contract Management
Education
Keystone College
Davita Healthcare June 2015 - Present
Albert Einstein Healthcare Network June 2014 - December 2014
University of Scranton August 2012 - December 2014
University of Scranton June 2013 - May 2014
ACHE Higher Education Network - University of Scranton 2013 - 2014
New York Life Insurance Company September 2011 - April 2012
Unitrin Direct November 2006 - September 2011
Skills
Public Speaking, Strategic Planning, Customer Service, Teaching, Research, Healthcare Management, healthcare, Team Leadership, Leadership Development, Data Analysis, Nonprofits, Healthcare, Leadership, Time Management, EMR, Hospitals, PowerPoint, Microsoft Word
Education
University of Scranton 2012 — 2014
Master's of Healthcare Administration, Health/Health Care Administration/Management, Currently 3.79
Marywood University 1999 — 2003
Bachelor of Science (BS), Industrial and Organizational Psychology
Amerigroup August 2012 - Present
AppleOne April 2012 - September 2012
Virginia Beach Public School December 2010 - March 2012
Ameriprise Financial March 2008 - May 2008
LPL Financial January 2006 - September 2006
2005Sea World March 2005 - November 2005
Unitrin Direct 2001 - 2005
Enterprise Capital Management January 1997 - January 2001
Skills
Research, Microsoft Excel, Customer Service, Financial Analysis, Microsoft Office, Public Speaking, Leadership, Team Building, Analysis, Forecasting, Operations Management, Workshop Facilitation, Finance, Business Strategy, Call Center, Bloomberg, Access, Supervisory Skills, Training, Data Analysis, Program Management, Business Analysis, Management, Strategic Planning, Budgets, Change Management, Call Centers, Process Improvement
Education
Spelman College 1994 — 1998
BA
Old Dominion University
Kaplan University October 2011 - Present
Unitrin Direct March 2003 - October 2011
Mitchell Repair October 2002 - March 2003
GEICO June 1997 - October 2001
Skills
Training, Instructional Design, Employee Training, Visio, SharePoint, Coaching, Captivate, Project Management, Sales, Customer Service, Dreamweaver, Time Management, Learning Management..., Management, Call Centers, Instructor-led Training, Insurance
Education
National University 2008 — 2009
Master of Science, Educational and Instructional Design
National University 2006 — 2007
Bachelor of Arts, Management / Multimedia Arts
Insurance Institute of America
AIS Designation, General Insurance
Unitrin Direct 2011 - 2012
Highway Mission Tabernacle Assembly of God November 2008 - October 2010
Quest Diagnostics August 2007 - November 2008
Bethel Christian Academy September 2003 - July 2007
Faith Assembly of God August 2003 - July 2007
Skills
Teaching, Teaching Adults, Spiritual Counselor, Public Speaking, Microsoft Office, Typing, Psychotherapy, Preaching, Missions, Discipleship, Customer Service
Education
The University of Sheffield 1995 — 1998
Bachelor of Arts (B.A.), Theology/Theological Studies
MassMutual Financial Group via Vertex June 2014 - Present
The Phoenix Companies July 2011 - May 2014
Kemper, A Unitrin Business November 2010 - July 2011
Unitrin Direct February 2009 - November 2010
Response Insurance April 2007 - November 2010
The Hartford Insurance Group February 2006 - April 2007
The Hartford Insurance Group August 2001 - February 2006
The Hartford Insurance Group February 1998 - August 2001
Middletown Press May 1997 - February 1998
Skills
Business Analysis, Process Improvement, Requirements Analysis, Business Process, SDLC, Business Intelligence, Requirements Gathering, Project Portfolio..., Strategic Planning, ERP, PMO, Analysis, PMP, Management, Business Process..., Business Strategy, Project Management, Strategy, Integration, Project Planning, Enterprise Software, Enterprise Architecture, Software Documentation, Leadership, Governance, Business Requirements, Vendor Management, Team Building, Program Management, Training, Visio, Strategic Leadership, Risk Management, Budgets, Cross-functional Team..., IT Strategy, Product Development, Change Management, Software Project..., Insurance, Resource Management
Education
Albertus Magnus College 2008 — 2009
Master, Business Administration
Albertus Magnus College - New Dimensions Program 2006 — 2008
MS, Management
Hofstra University 1993 — 1997
BA, Communications
Platt
MyMompreneur November 2009 - Present
Matrix Direct 2008 - 2009
Unitrin Direct 2004 - 2008
Allstate Insurance - Brian Konishi Agency 2003 - 2004
Advanced Micro Devices 1989 - 2001
Skills
Marketing, Customer Service, Leadership, Team Building, Program Management, Microsoft Office, Process Improvement, Management, Training, Public Speaking, Account Management, Call Centers, CRM, Marketing Strategy, Project Management, Coaching, Cross-functional Team..., Customer Acquisition, Insurance, Microsoft Excel, Strategy
Education
Hanover College
Foreign Languages - French and Spanish
San Jose State University
Foreign Languages - French and Spanish
ACE Private Risk Services May 2013 - Present
ISO Innovative Analytics June 2012 - May 2013
MetLife Auto & Home September 2007 - May 2012
Safeco February 2005 - September 2007
Unitrin Direct January 2003 - February 2005
Progressive Insurance August 1993 - November 2002
Skills
Property & Casualty..., Insurance, Product Management, Analytics, Strategy, Personal Lines Auto, Team Building, Risk Management, General Insurance, Underwriting, Casualty, Reinsurance, Commercial Insurance, Claim, Actuarial Science, Liability
Education
University of Florida 1986 — 1992
Bachelor of Science (B.S.), Statistics
US Foods July 2013 - Present
OfficeMax March 2006 - July 2013
YRC Worldwide, Inc. January 2003 - March 2006
Longs Drug November 2000 - December 2002
QRS June 1992 - November 2000
IRI January 1990 - June 1992
Unitrin Direct December 1988 - January 1990
Skills
SOA, Integration, SDLC, Enterprise Architecture, XML, EAI, TIBCO, Web Services, SOAP, Enterprise Software, SOA Governance, XSD, Unix, Software Development, Oracle, Solution Architecture, E-commerce, EDI, JMS, Testing, webMethods, Agile Methodologies, Unix Shell Scripting, REST, JSON, ESB, Middleware, SAP, SoapUI, Shell Scripting, Logistics, Salesforce.com
Education
University of Illinois at Urbana-Champaign 1984 — 1988
Bachelor of Science (BS), Math / Computer Science
BlueCross BlueShield of Tennessee January 2009 - Present
Scenic City Web Solutions September 2000 - 2014
Unitrin Direct 2007 - January 2009
Merastar Insurance Company / Unitrin Direct July 2004 - January 2009
University of Tennessee at Chattanooga January 2003 - May 2004
UT Chattanooga 2003 - 2004
UnumProvident Corporation 1991 - 2000
City of Chattanooga 1985 - 1986
Skills
Scrum, Project Management, Kanban, Web Applications, Requirements Analysis, Agile Methodologies, Team Building, Leadership, Software Project..., Microsoft SQL Server, SQL, JavaScript, XML, Web Services, Web Development, Programming, IIS, CSS, Integration, MySQL, DB2, PHP, T-SQL, Java, Visual Basic, Java Enterprise Edition, OOP, Subversion, Software Development, Databases, Perl, Apache, SQL Server, Mercurial
Education
The University of Tennessee at Chattanooga 2000 — 2004
Master of Science, Computer Science
The University of Tennessee at Chattanooga 1992 — 1998
Bachelor of Science, Computer Science
Farmers Insurance 2009 - Present
AIG Direct Insurance November 2006 - Present
21st Century Insurance November 2006 - Present
Untrin Direct Insurance October 2000 - August 2006
Unitrin Direct Auto Insurance (Plymouth Meeting, PA) 2000 - 2006
Unitrin Direct 2000 - 2006
Kemper Direct 2000 - 2002
ACE Insurance July 1998 - October 2000
CIGNA 1987 - 1999
Skills
Resource Management, Data Warehousing, Insurance, Cross-functional Team..., Management, Project Management, Business Intelligence, Team Building, Software Documentation, Data Analysis, Business Analysis, Leadership, SQL, Architecture, SDLC, Program Management, Integration, Requirements Analysis, Project Planning, Oracle, EIM, Data Modeling, Risk Management, Process Improvement, Training
Education
La Salle University - School of Business Administration 1983 — 1985
MBA, Management Information Systems
Rowan University 1978 — 1983
BA, Accounting
Elkland High
Tribridge July 2013 - Present
Intelladon July 2008 - June 2013
Unitrin Direct July 2004 - July 2008
University of South Florida August 2003 - July 2004
University of Florida August 2000 - May 2003
Alachua County Public Schools August 1996 - May 2000
Skills
Program Management, Educational Technology, Learning Management, Learning Management..., Talent Management, Mobile Content, Content Management, Mobile Learning, Blended Learning, Training, E-Learning, Instructor-led Training, Salesforce.com, Dreamweaver, CRM, SCORM, Camtasia, PHP, Captivate, Enterprise Software, Moodle, Instructional Design, Team Building, Coaching, Multimedia, SaaS, Management, Leadership, Leadership Development, Cornerstone OnDemand, Claro, Composica, Blackboard, Consulting, ADDIE, Integration, Content Development, Solution Selling, Needs Analysis, Training Delivery, Knowledge Management, Technical Writing, SharePoint, Distance Learning, Software Documentation, Visio, Vendor Management, Instructional Technology, Cloud Computing, Organizational...
Education
University of Florida - Warrington College of Business Administration 2007 — 2009
MBA, Business Management
University of Florida 1999 — 2007
EdS, Instructional Technology
University of Florida 1996 — 1997
MEd, Specializations in Ed Psych and Multicultural Ed
University of Florida 1991 — 1995
BAE, Education
Unitrin Direct June 2001 - Present
Education
University of California, San Diego
Kemper Corporation August 2014 - Present
Purdue University March 2013 - Present
Kemper Corporation January 2005 - July 2014
KPMG September 2012 - February 2013
Unitrin Direct September 2003 - December 2004
Aon May 2000 - September 2003
United States Air Force May 1993 - May 2000
Education
Drexel University 2006 — 2011
Ph.D., Education Leadership
Pennsylvania State University-Great Valley Graduate Center 2002 — 2005
M.Ed., Instructional Design
West Chester University of Pennsylvania 2000 — 2001
BA, Philosophy
Community College of the Air Force 1993 — 1998
AAS, Information Management
Decision Research Corporation January 2012 - Present
Kemper Direct - Formerly Unitrin Direct 2008 - 2012
Unitrin Direct 2006 - 2008
Unitrin Direct 2002 - 2006
Unitrin Direct 2000 - 2002
American International Group 1998 - 2000
Skills
Process Improvement, Analysis, Business Analysis, Vendor Management, Excel, Customer Service, Access, Word, Problem Solving, SQL, Software Documentation, Accounts Payable, Requirements Analysis, Microsoft Excel, SharePoint, Requirements Gathering, Insurance, Quality Assurance
Education
Palomar College 2000 — 2008
Business Management
University of Hartford 1995 — 1998
Radiology
Goldline International, Inc. March 2012 - Present
Kemper, A Unitrin Business March 2008 - March 2012
Unitrin Direct 2001 - 2008
Bristol West Insurance Group 1996 - 2001
Skills
Property & Casualty..., Claims Management, Claims, Insurance, Audit and Compliance, Agile Project Management, Project Implementation, Training & Development, Software Training, Training Delivery
Education
State University of New York at Buffalo 2006 — 2008
MBA
State University of New York College at Brockport 1987 — 1991
Bachelor of Science (B.S.), Marketing and Human Resources Management
Goldline, LLC April 2010 - Present
Travelers August 2007 - April 2010
Unitrin Direct March 2000 - July 2007
Reminger and Reminger October 1999 - March 2000
Reliant Insurance March 1996 - October 1999
Progressive June 1991 - March 1996
Skills
Insurance, Start-ups, Public Relations, Marketing, E-commerce, Management, Sales, Sales Operations
Education
University of Southern California - Marshall School of Business 2006 — 2008
MBA, Business
Cleveland State University - Cleveland-Marshall College of Law 1996 — 1998
JD, Law
University of Vermont 1987 — 1991
B.S. Business Administration, Marketing
Curves Jenny Craig January 2013 - Present
ARS National Services March 2010 - January 2013
Unitrin Direct September 2006 - October 2009
Unitrin Direct June 2005 - September 2006
Manheim San Diego Auto Auction June 2000 - May 2005
Skills
HRIS, Employee Relations, Employee Benefits, Onboarding, Human Resources, Performance Management, Recruiting, Deferred Compensation, Payroll, Training, ADP Payroll, FMLA, New Hire Orientations, PeopleSoft, Interviews, HR Policies, Applicant Tracking..., Personnel Management, Process Improvement, Customer Service, Talent Management, Management, Benefits Administration
Education
California State University San Marcos 1994 — 1997
BS, Liberal Studies, Sociology
San Dieguito High School 1987 — 1990
Unitrin Direct November 2007 - Present
Unitrin Direct 2007 - 2009
Unitrin Direct 2001 - 2008
Unitrin Direct September 2004 - November 2007
Unitrin Direct July 2002 - September 2004
Unitrin Direct July 2001 - July 2002
The Boeing Company May 2000 - June 2001
Skills
Process Improvement, Product Management, Property & Casualty..., Insurance, Business Analysis, General Insurance, Analysis, Management, Underwriting, Vendor Management, Analytics, Claim, Pricing, Competitive Analysis, SDLC, Social Media Marketing
Education
University of San Diego 2005 — 2006
MBA, Marketing
Arizona State University 1996 — 2000
BS, Engineering
Available July 2015 - Present
Penn Mutual December 2010 - June 2015
Starpoint Solutions June 2010 - December 2010
Unitrin Direct November 2005 - April 2010
Harleysville Insurance December 2001 - November 2005
Computer Aid, Inc. March 1989 - September 2001
Skills
PMO, Process Improvement, SDLC, Business Intelligence, IT Service Management, Requirements Analysis, Vendor Management, Visio, Business Analysis, Management
Education
Northampton Community College 1980 — 1982
TNC Management Manager - ITaigdirect.com2006 - 2006
Unitrin Direct 2001 - 2006
Unitrin Direct Auto Insurance (Plymouth Meeting, PA) 2001 - 2006
Education
Delaware County Community College 1990 — 1991
21st Century Insurance, Farmers Insurance Group January 2010 - Present
Unitrin Direct October 2008 - January 2010
Unitrin Direct July 2006 - October 2008
Unitrin Direct July 2003 - July 2006
Kemper Direct January 2002 - July 2003
Kemper Direct October 2000 - December 2001
Skills
Insurance, SDLC, Process Improvement, Business Analysis, Requirements Analysis, SQL, Business Intelligence, SharePoint, Vendor Management, Project Management, Visio, Analysis, Mainframe, Databases, Customer Service, Data Analysis, Data Modeling, Software Documentation
Education
King's College 1996 — 2000
B.S., Business Administration
Strayer University 2008 — 2008
Certificate, Database Management
Vanderbilt University August 2011 - Present
Unitrin Direct January 2009 - August 2011
Tennessee State University December 2006 - November 2008
Path Apps. June 2007 - January 2008
Fonet Co. Ltd August 2005 - October 2006
Bios Co. Ltd. July 2004 - August 2005
Special Group August 2003 - July 2004
Skills
Oracle, Software Engineering, Linux, Statistics, C#, Web Applications, Python, Microsoft SQL Server, ASP.NET, AJAX, Computer Science, Research, Programming, Visual Basic, .NET, Data Analysis, ASP, Integration, C++
Education
Vanderbilt University 2011 — 2015
Doctor of Philosophy (PhD), Computer Science
Tennessee State University 2006 — 2008
MS, Computer and Information Systems Engineering
1999 — 2003
BS, Computer Engineering
Unitrin Direct January 2008 - Present
Unitrin Direct Auto and Home Insurance 2008 - Present
USAA August 2002 - May 2007
State Farm Insurance November 1995 - June 2000
Education
Thomas Jefferson School of Law 1983 — 1986
Untrin Direct Insurance 2005 - Present
Unitrin Direct Insurance Co. September 1998 - Present
Reliance and Kemper 1998 - Present
Unitrin Data Systems 1998 - Present
Unitrin Direct 1998 - Present
Reliance Direct Insurance 1998 - 2002
Education
Lycoming College 1973 — 1977
Erlanger Medical Center May 2014 - Present
Erlanger Medical Center May 2013 - May 2014
Unitrin Direct October 2007 - July 2012
Skills
Insurance, Casualty, Customer Service, Property & Casualty..., Underwriting, General Insurance, Liability, Call Centers, Account Management, Umbrella Insurance, Process Improvement, Professional Liability, Sales, Registered Nurses, Nursing, Nursing Care, Nursing Process, Nursing Documentation, Surgical Nursing, Surgery, HIPAA
Education
Chattanooga State Community College 2012 — 2014
Associate's Degree, Registered Nursing/Registered Nurse
Kennesaw State University 2008 — 2009
MBA, Business
University of Tennessee- Chattanooga 2000 — 2002
Bachelor of Science (BS), Education
RLI September 2011 - Present
Unitrin Direct September 2010 - September 2011
Unitrin Direct September 2008 - September 2010
Progressive Insurance May 2004 - September 2008
Skills
Property & Casualty..., Insurance, Management, Liability, Commercial Insurance, Underwriting, Claim, Customer Service, Process Improvement, General Insurance, Leadership, Claims Management, Legal Liability, Subrogation, Casualty, Casualty Insurance, Litigation Management
Education
Mercer University 2000 — 2004
Bachelor of Business Administration (BBA), Marketing
Baylor
Frasco Investigative Services October 2013 - Present
ICS Merrill March 2009 - May 2013
MJM Inc. 2004 - 2007
Farmers Insurance December 2003 - September 2004
Unitrin Direct 2002 - 2003
Progressive Insurance 1999 - 2002
Skills
Legal Liability, Workers Compensation, Insurance, Liability, Claim, Property & Casualty..., Casualty, Claims Management, Risk Management, Accident, Underwriting, Fraud, Sales, Vendor Management, Commercial Insurance, Account Management, New Business Development, Sales Presentation..., Private Investigations, Surveillance, Sales Management, Subrogation, Sales Operations, Health Insurance, Workers' Compensation..., Background Checks, General Insurance, Employee Benefits, Disability Insurance, Professional Liability, Business Development, Litigation Support, Commercial Lines, Claim Investigation, Managed Care, Litigation Management, Reinsurance, Property Damage, Brokers, Investigation, Casualty Insurance
Education
The University of Texas at Dallas 1997 — 1999
Bachelor of Arts (B.A.), English Language and Literature/Letters
Chubb Insurance March 2014 - Present
Chubb Insurance December 2009 - March 2014
Unitrin Direct March 2008 - December 2009
Insurance Audit Services 2003 - 2008
Skills
Underwriting, Insurance, Liability, Commercial Insurance, Claims Management, Property & Casualty..., Workers Compensation, Commercial Lines, General Insurance, Claim, Casualty Insurance, Professional Liability, Legal Liability, Reinsurance
Education
Benedictine University 2005 — 2007
Master of Business Administration (M.B.A.), Business
National Louis University 2002 — 2004
Bachelor's Degree, Business Management
Travelers August 2007 - Present
Liberty Mutual Insurance January 2006 - July 2007
OneBeacon Insurance November 2002 - January 2006
Unitrin Direct August 2000 - November 2002
Unitrin Specialty 1998 - 2000
Leader Insurance 1995 - 1998
Education
The University of Texas at Arlington
BA
The University of Texas at Arlington - College of Business Administration
MBA, Finance
University of California, Santa Barbara
Unitrin Direct ProfessorKanto Gakuin UniversityApril 1992 - March 1999
Mitsui Engineering & Shipbuilding Co. KK April 1991 - March 1999
Education
San Diego State University-California State University
Western United April 2005 - Present
CSAA 2005 - Present
Computer Associates 1984 - 2008
Unitrin Direct March 2002 - March 2005
Education
West Chester University of Pennsylvania 1983 — 1984
No, Linguistics
Penn State University 1974 — 1975
BSW, Social Welfare
East Stroudsburg University of Pennsylvania 1971 — 1973
no, sociology
Horace Mann March 2014 - Present
Travelers 2012 - February 2014
Travelers Insurance 2005 - February 2014
Unitrin Direct 2002 - 2005
Esurance 2001 - 2002
eCoverage 1999 - 2001
Skills
Property & Casualty..., Underwriting, Product Management, Critical Thinking, Insurance, Program Management, Project Portfolio..., Project Management, Project Delivery, Product Development, Solution Architecture, Solution Implementation, Vendor Management, Risk Management, Analysis, Process Improvement, Trusted Business Partner
Education
Penn State University 1991 — 1995
BS, Marketing
Washington University in St. Louis December 2013 - Present
Washington University in St. Louis September 2004 - December 2013
Unitrin Direct December 2003 - September 2004
AEGON May 1998 - December 2003
Skills
Financial Reporting, Accounting, General Ledger, Internal Controls, Auditing, Sarbanes-Oxley Act, Financial Statements, Financial Accounting, Account Reconciliation, GAAP, Financial Analysis, Spreadsheets, Variance Analysis
Education
University of Northern Iowa 1996 — 1998
Bachelor of Arts, Accounting
Concordia University-River Forest 1993 — 1996
Accounting
HealthSparq 2013 - Present
Cambia Health Solutions 2008 - 2013
Regence BlueCross BlueShield 2004 - 2008
Regence BlueCross BlueShield 2001 - 2004
Unitrin Direct 1997 - 2001
Unitrin Direct 1995 - 1997
Safeco Insurance 1991 - 1995
Skills
Team Management, Management, People Management, Testing, Quality Assurance, Test Automation, Agile Methodologies, SDLC, Software Quality..., Scrum, Test Planning, Regression Testing, SQL, Integration, Software Documentation, Manual Testing, MySQL, Performance Testing, Selenium, Agile Project Management, Cross-functional Team..., Technical Leadership
Education
Portland State University 1985 — 1991
Bachelors, Business Info Systems and Technical Writing
Mitchell International February 2015 - Present
AutoRx January 2012 - February 2015
Healthcare Solutions January 2008 - August 2011
Unitrin Direct January 2000 - January 2008
Reliance National Insurance January 1996 - January 2000
Progressive Insurance January 1992 - January 1996
Skills
Claim, Workers Compensation, Insurance, Liability, Strategic Planning, Leadership, Program Management, Healthcare, Start-ups, Process Improvement, Property & Casualty..., Claims Management, Management, Business Development, Analysis, Strategy, Customer Service, Vendor Management, Risk Management
Education
La Salle University 1998 — 2001
Masters, Business
Rutgers University, New Jersey 1985 — 1988
Bachelor of Arts, English
Lockton Companies September 2013 - Present
Marsh November 2008 - September 2013
AIG October 2006 - November 2008
Crum & Forster January 2004 - October 2006
Unitrin Direct February 2003 - January 2004
The Hartford December 2001 - January 2003
Education
The University of Texas at Austin 1997 — 2001
BA
Isom Ventures LLC DBA McHale's Brewhouse October 2010 - Present
UST Global November 2013 - August 2014
Assurant Health August 2012 - November 2013
Lincoln Financial Group December 2011 - August 2012
Trustmark Life Insurance Company August 2011 - November 2011
UST Global March 2011 - April 2011
UST Global June 2010 - September 2010
ACS January 2010 - June 2010
ARS December 2009 - December 2009
Unitrin Direct October 2006 - December 2008
Skills
Microsoft SQL Server, JavaScript, AJAX, XML, Requirements Analysis, Java, C++, C#, Print, xPression, Testing, jQuery, SQL, .NET, ASP.NET, Oracle, HTML, Web Applications, Software Development, VB.NET, PHP, Team Leadership, Multi-Cultural Team..., System Architecture, SharePoint, SDLC, T-SQL, Databases, Analysis, Programming, DB2, Web Development, Visio, Database Design, Linux, Agile Methodologies, IIS, SSRS, Business Analysis, Web Services, Enterprise Architecture, SOA, Scrum, Visual Studio, IT Management, MySQL, Visual Basic, Access, Integration, Business Intelligence
Education
The University of Tennessee at Chattanooga 2000 — 2003
Bachelor of Science, Computer Science: Scientific Application
The Agency Inside, A Harte Hanks Company September 2013 - Present
TEKsystems @Sunoco Logistics July 2013 - September 2013
XL Group, Inc November 2012 - June 2013
TEKsystems @XL Group Inc May 2012 - November 2012
Business Management International January 2010 - January 2012
Unitrin Direct July 2008 - December 2009
Charming Shoppes September 1990 - July 2008
Skills
SDLC, Web Development, SQL, Web Applications, Databases, Microsoft SQL Server
Education
Thomas Edison State College 2002 — 2004
Bachelor’s Degree, Liberal Studies
The Chubb Institute 2000 — 2002
Diploma, Web Development & Business Programming
Bucks County Community College 1987 — 1989
Associate’s Degree, Music
Red Ball Staffing November 2013 - Present
First Insurance Company of Hawaii July 2009 - Present
ICW Group March 2007 - January 2009
CSAA / AAA January 2003 - 2007
Unitrin Direct March 2000 - January 2004
Reliance Direct Insurance June 1997 - June 2000
AIG March 1990 - March 1997
Colonial Penn Life Insurance July 1987 - July 1990
National Liberty January 1985 - July 1987
H Armstrong Roberts 1974 - 1978
Skills
Insurance, Business Analysis, Quality Assurance, Problem Solving, PMP, Project Management, Problem Analysis, Visio, Program Management, Process Improvement, Business Requirements, Software Project..., Integration, Change Management, Management, SDLC, Team Building, CRM, Software Documentation, Requirements Gathering, Vendor Management, Requirements Analysis, SharePoint, Testing, Business Process..., Business Intelligence, Risk Management, Disaster Recovery, Analysis, IT Strategy, Enterprise Software, Training, Quality Management
Education
Ohio University 1965 — 1969
BA, Latin and English
Walnut Hill School 1961 — 1965
Bank of America September 2011 - Present
Unitrin Direct November 2006 - June 2011
at&t 1997 - 2000
Skills
Insurance, General Insurance, Underwriting
Education
Marywood University 1997 — 2003
BBA, computers
Mercury Insurance April 2012 - Present
Mercury Insurance January 2009 - March 2012
Unitrin Direct September 2007 - December 2008
Unitrin Direct March 2005 - September 2007
Unitrin Direct November 2003 - March 2005
San Diego Community College District 2000 - 2003
Skills
Analytics, Business Analysis, General Insurance, Insurance, Marketing, Microsoft Excel, Product Development, Product Management, Property & Casualty..., Risk Management, SAS, SAS programming, Underwriting, Analysis, Data Analysis
Education
San Diego State University-California State University 2000 — 2003
MS, Statistics
University of California, Davis 1995 — 1999
BS, Statistics
Unitrin Direct 2009 - Present
Unemployed October 2008 - Present
Safeco Insurance October 2004 - October 2008
Safeco Life Insurance Company April 2003 - August 2004
Education
University of Washington 2000 — 2002
MS, Mathematics
Oberlin College 1996 — 2000
BA, Mathematics
Autozone September 2014 - Present
Alldata March 2010 - Present
ALLDATA 2010 - Present
Alldata June 2009 - Present
ALLDATA LLC an AutoZone owned company 2009 - 2014
AAA January 2009 - February 2011
AAA of NCNU 2004 - 2009
AAA Northern California, Nevada, Utah 2004 - 2009
AAA March 2004 - December 2008
Unitrin Direct September 2003 - March 2005
Skills
Small Business, Salesforce.com, Sales Presentations, Program Management, Public Speaking, Sales, Account Management, Training, Management, Customer Service, Direct Sales, Human Resources, Change Management, Leadership, Negotiation, Sales Management, Marketing, Sales Process, Automobile, Customer Retention, Strategic Planning, Team Leadership, Customer Satisfaction, Employee Training, Time Management, Team Building, Insurance, Call Centers, Coaching, Automotive Aftermarket, Business Development, Project Management, New Business Development, Process Improvement, B2B, Budgets, Marketing Strategy, Vehicles, Cross-functional Team..., Business Intelligence, Business Strategy, Selling, Product Development
Education
College of the Desert 1978 — 1980
No, Business
HealthSparq 2013 - Present
The Regence Group December 2008 - 2013
Regence BlueCross BlueShield 2004 - 2008
Regence BlueCross BlueShield 2001 - 2004
Unitrin Direct 1997 - 2001
Unitrin Direct 1995 - 1997
Safeco Insurance 1991 - 1995
Skills
Analysis, Business Analysis, Leadership, SQL, Agile Methodologies, Quality Assurance, Software Documentation, Testing, Test Automation, SDLC, Integration, Process Improvement, Scrum, Databases, Software Quality..., Java, Software Development..., People Management, Software Development
Education
Portland State University 1985 — 1991
Business Information, Business
Yale New Haven Health System October 2010 - Present
Unitrin Direct 2009 - September 2010
Response Insurance July 2000 - September 2010
Unitrin Direct Insurance Company 2009 - 2010
Comtek Expositions July 1998 - July 2000
Comtek International 1998 - 2000
ComputerLand 1992 - 1998
Skills
Software Documentation, Process Improvement, Windows Server, Business Analysis, Active Directory, Management, Visio, SharePoint, Operating Systems, Team Building, Disaster Recovery, VMware, Project Management, Requirements Analysis, Virtualization, System Administration, Security, Integration, Cloud Computing, Analysis, Microsoft Office, Business Intelligence, Program Management, XP, Microsoft SQL Server, Troubleshooting, Servers, SQL, Computer Hardware, Citrix, Windows, Cisco Technologies, Networking, System Deployment, Leadership, IT Management, Data Center, Vendor Management, SDLC, Databases, Information Technology, Microsoft Exchange, Firewalls, Network Administration, DHCP, Software Development, Network Architecture, Network Security, Technical Support, Hardware
Education
1987 — 1993
Engineer, Mechanical Engineer - Computer Devices
Hallmark Personal Lines at Hallmark Insurance Company April 2015 - Present
Nitro Appraisals April 2010 - Present
ConnectiCare September 2014 - February 2015
Marriott International March 2012 - December 2014
State Farm Agent February 2014 - June 2014
Fiduciary Benchmarks, Inc. January 2013 - March 2013
Jim Hollar Agency / Allstate 2010 - 2011
Unitrin Direct October 2004 - June 2009
UNITRIN DIRECT INSURANCE October 2004 - June 2009
Allstate Insurance Agency / Continental Ranch Insurance September 2003 - October 2008
Skills
Microsoft Office, Word, ADP, Automotive, Insurance, Materials Management, Licensing, Excel, Outlook, Photoshop, Windows, Customer Service, Supervisory Skills, Property & Casualty..., Microsoft Word, Microsoft Excel, Management, Leadership, Negotiation, Sales, Human Resources, Claim, Customer Satisfaction, Team Building, Training, Budgets, Process Improvement, Call Centers, Coaching, Sales Management, Employee Benefits, Time Management, Marketing, General Insurance
Education
St. Thomas University 1984 — 1985
Business Administration and Management, General
Scranton Central High School 1980 — 1984
General Academics
Marywood University
Business Management
LGBF, Learning Guided By Fun February 2012 - Present
Bridgepoint Education February 2011 - February 2012
Unitrin Direct April 2002 - December 2008
NCHS San Marcos Health Center May 2006 - July 2006
Sedona Group January 2001 - January 2002
Tsunami Golf, Inc. January 1999 - January 2001
Skills
Microsoft SQL Server, Microsoft Office, Process Improvement, Program Management, Software Documentation, Training, VB.NET, VMware, Analysis, Leadership, Project Management, Editing, CRM, ERP, Adobe, Integration
Education
California State University-San Marcos 2001 — 2006
BA
MiraCosta College 1999 — 2001
Associate of Arts (A.A.)
Mitchell International February 2012 - Present
American Claims Management February 2006 - Present
Personal Lines February 2006 - January 2012
Apex Contracting & Restoration 2010 - 2011
SDIAA 2008 - 2009
Unitrin Direct March 2001 - February 2006
INSPIRE INSURANCE SOLUTIONS September 2000 - March 2001
American Claims Management February 1998 - September 2000
GEICO DIRECT June 1989 - February 1998
Skills
Analysis, Arbitration, Auditing, Budgets, Business Development, Business Intelligence, Claim, Claim Investigation, Claims Management, Customer Service, Employee Benefits, Forecasting, Insurance, Leadership, Legal Liability, Liability, Management, Negotiation, New Business Development, Project Management, Property, Property Damage, Quality Assurance, SQL, Subrogation, Training
Education
Chapman University
BS Degree, Business Administration; ManagementSQL Programming
Unitrin Direct 2009 - 2009
Unitrin Direct 2007 - 2009
Unitrin 2004 - 2007
Unitrin 2001 - 2004
Unitrin Services 1996 - 2001
Unitrin & Arthur Andersen 1988 - 1996
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1993 — 1996
Master of Science, Taxation
University of Illinois at Urbana-Champaign - College of Business 1984 — 1988
Bachelor of Science, Accounting
Independence Blue Cross-Contemporary Staffing Solutions July 2014 - November 2014
Telerx-Manpower Staffing September 2013 - February 2014
Liberty Resources Inc-Contemporary Staffing Solutions September 2012 - January 2013
Keystone Mercy Health Plan-Contemporary Staffing Solutions April 2012 - August 2012
Philadelphia Nursing Home-Protocall Staffing December 2011 - March 2012
MedRisk Inc./Contemporary Staffing Solutions December 2009 - June 2010
Unitrin Direct June 2008 - December 2008
AARP-Spherion Staffing October 2007 - February 2008
Mercy Health System February 2007 - April 2007
Skills
Medical Billing, HIPAA, Medical Terminology, Healthcare, Customer Service, Medical Records, Insurance, Fax, Data Entry, Credentialing, Medical Coding, CPT, ICD-9, HCPCS, Medisoft, Microsoft Office, Problem Solving, Analysis, Remittance Advices, Explanation of Benefits, NPPES, Computer Proficiency, Third Party Billing, ECFMG, Critical Thinking, EDI, Electronic Billing, Document Scanning, Administrative Support, NaviNet, Microsoft Excel, Payroll, Microsoft Word, Microsoft Power Point, Microsoft Outlook, Microsoft Access, ICD-10, 3M Coding &..., General Equivilancy..., Claims Processing
Education
Community College of Philadelphia 2013 — 2015
Proficiency Certificate, Medical Billing Proficiency
Lincoln Technical Institute 2006 — 2006
Certificate, Medical Administrative Assistant, 3.98 GPA
Murrell Dobbins High School 1995 — 1999
High School Diploma, General Studies
Verizon December 1999 - Present
Unitrin Direct February 1998 - December 1999
Skills
MPLS, Ethernet, Frame Relay, IP, VoIP, Telecommunications, ISDN, DWDM, SDH, ATM networks, WAN, T1, SIP, Network Design, Computer Network..., LAN-WAN, DS3, Switches, Leadership, Routers
Education
Texas A&M University
Bachelor of Science (BS)
various December 2010 - Present
ICW Group June 2006 - October 2009
Unitrin Direct June 2000 - June 2005
Inspire Insurance Solutions November 1998 - June 2000
Arrowhead General Insurance January 1991 - November 1998
Skills
Process Automation, Imaging Systems, IBM Mainframe, windows, Business Process, Integration, Insurance, Imaging Science, SDLC, Testing, Visio, Quality Assurance, Windows, Business Analysis, Project Management, Data Warehousing, Management, Outsourcing, Software Project..., Leadership, Requirements Gathering, Data Center, Requirements Analysis, Vendor Management
Education
National University 2005 — 2007
BS, Computer Science
CSU Northridge
Biology
Outsourced Ad Ops October 2013 - Present
Brite Media Group October 2011 - October 2013
RMG Networks August 2009 - October 2011
Unitrin Direct November 2006 - January 2009
Skills
Advertising Operations, Project Management, CRM, Customer Service, Digital Media, Leadership, Salesforce.com, Advertising, Online Advertising, Start-ups, Digital Marketing, Account Management, Marketing Communications, Management, Marketing, Social Media Marketing, Social Media
Education
Penn State University
B.S., Marketing and Management
AmTrust Financial Services, Inc. (AFSI) May 2011 - Present
Unitrin Direct April 2010 - April 2011
Travelers Insurance February 1986 - October 2009
Skills
Liability, Claims, Insurance Claims, Litigation Management
Education
Case Western Reserve University School of Law 1981 — 1984
JD, Law
Muhlenberg College 1977 — 1981
BA, History/Political Science
OPTUMInsight March 2012 - Present
Aimia Inc. 2003 - March 2012
Unitrin Direct 2000 - 2003
Claritas 1997 - 2000
Epsilon 1996 - 1997
Skills
Databases, Predictive Modeling, Analytics, Customer Insight, Data Mining, Microsoft Business..., Healthcare, Business Analytics, Business Intelligence..., Statistics, Direct Marketing, Business Intelligence, CRM, Segmentation, Statistical Modeling, Analysis, SAS programming, Market Analysis, Forecasting, Database Marketing, SAS, SAS Programming, Data Analysis, SQL
Education
San Diego State University-California State University
MS, Statistics
University of California, San Diego
BA, Economics
University of California, San Diego
BA, Applied Mathematics
Security Benefit June 2014 - Present
Van Tuyl Group, Inc. October 2013 - June 2014
Zurich North America April 2010 - July 2013
Assurant Employee Benefits July 2007 - February 2010
Zurich North America February 2003 - July 2007
Coventry Health Care, an Aetna Company 2000 - 2003
PwC 1998 - 2000
Unitrin Direct 1995 - 1997
Skills
Insurance, Risk Management, Customer Service, Life Insurance, Financial Analysis, Accounting, Business Analysis, Finance, Financial Reporting, SAP, Internal Controls, Strategic Financial..., Process Improvement, Business Process..., IFRS, General Ledger, Project Management, Internal Audit, Analysis, Management, Change Management, Financial Accounting, Auditing, Leadership
Education
Southeast Missouri State University 1981 — 1986
Accounting, Accounting
Unitrin Direct October 2007 - December 2012
Skills
Life Insurance, Health Insurance, Legal Liability, Homeowners, Commercial Insurance, Casualty, Property & Casualty..., Underwriting, Insurance, Umbrella Insurance, Commercial Lines, Liability, General Insurance
Education
Bryan College 2009 — 2010
MBA, Business
Covenant College
Bachelor of Arts (B.A.), Organizational Leadership
National Funding April 2015 - Present
Ashford University November 2011 - August 2015
ProfitFuel January 2011 - November 2011
Matrix Direct January 2006 - July 2008
Unitrin Direct June 2003 - December 2005
New York Life Insurance Company December 2001 - June 2003
GEICO December 1996 - December 2001
Skills
Insurance, Cold Calling, Sales Management, Customer Service, Call Center, Customer Relations, Word, Excel, Coaching, Microsoft Office, Account Management, Negotiation, PowerPoint, Outlook, Property & Casualty..., Public Speaking, General Insurance, Problem Solving, Online Marketing, Budgeting, Social Media, Marketing Strategy, SEO, Consultative Selling, Advertising, General Liability, Access, Retail, B2B, Analysis, Administration, Selling, Lead Generation, Photoshop, Umbrella, Time Management, Underwriting, Call Centers, Sales
Education
Ashford University 2012 — 2015
Business Information Systems
Bradley University 1991 — 1993
Computer information systems and accounting
Royal Bank of Scotland September 2011 - Present
Unitrin Direct May 2009 - May 2011
Allied Barton Security Services November 2008 - April 2009
Environmental Hazards Services September 2007 - October 2008
Education
Sacred Heart University
Mutual of Enumclaw May 2013 - Present
Travelers July 2012 - May 2013
Unitrin Direct August 2011 - July 2012
Unitrin Direct April 2008 - August 2011
Unitrin Direct November 2003 - April 2008
Unitrin Direct June 2002 - November 2003
Unitrin Direct July 2001 - June 2002
Skills
Process Improvement, Call Center, Business Analysis, Underwriting, SAS, Microsoft Office, Six Sigma, Access, Analysis, Call Centers, Casualty Insurance, Customer Service, Data Analysis, General Insurance, Insurance, Management, Performance Management, Property, Risk Management
Education
Bloomsburg University of Pennsylvania 1996 — 2001
Bachelor of Science (B.S.), Business Management
GO! EXPERIENCE DESIGN 2014 - Present
U30 Group 2008 - 2014
Monarch Mortgage LLC 2005 - 2008
DeRoyal 2004 - 2005
Unitrin Direct August 2000 - March 2004
UC San Diego Health System January 1998 - August 2000
Graphic Solutions October 1994 - January 1998
Skills
Accounting, Pricing, Cash Management, Financial Statements, Ad Hoc Reporting, Microsoft Excel, Forecasting, General Ledger, Strategic Planning, Microsoft Word, Account Reconciliation, Data Analysis, Analysis, Finance
Education
Western Governors University
MBA, Business Administration
Gallup University
Great Manager Program
National University San Diego
BBA, Accounting
Southwestern College
Associate of Arts (AA), Accounting
Unitrin Direct December 2005 - Present
Unitrin Direct 2005 - Present
Response Insurance 2005 - 2009
Response Insurance 2005 - 2009
Prudential Insurance/Liberty Mutual Insurance September 2001 - December 2005
Liberty Mutual Insurance November 1985 - September 2001
Skills
Claims, Insurance, Negotiation, Customer Service, Problem Solving, Property & Casualty..., Excel, Word, Microsoft Office, Outlook, Access, PowerPoint
Education
Southern Connecticut State University 1981 — 1985
BS, Business Economics
Unitrin Direct 2009 - 2011
Response Insurance February 2005 - January 2009
Skills
Problem Solving, Direct Sales, Marketing Strategy, Process Development, New Business Development, Communication, Research, Underwriting, Risk Management, Customer Service, Claim, Umbrella Insurance
Education
University of Hartford 2010 — 2012
Master of Business Administration (M.B.A.)
The University of Connecticut 2000 — 2004
Bachelor of Arts (BA), Sociology
Chartis October 2007 - Present
Harleysville Insurance October 2006 - July 2007
Unitrin Direct December 2004 - October 2006
Skills
Customer Service, Computer Proficiency, Internetworking, Sales, Property & Casualty..., Insurance, Claim, Liability, Casualty, General Insurance, Underwriting, Legal Liability, Commercial Insurance, Claims Management, Risk Management, Commercial Lines, Brokers, Professional Liability, Health Insurance, Subrogation, Employee Benefits, Workers Compensation, Umbrella Insurance, Business Analysis, Claims Handling, Claim Investigation, Employment Practices...
Education
Hudson County Community College 1993 — 1995
Bayonne High School 1989 — 1992
General, Academic
Lourdes Health System June 2014 - Present
Virtua Health April 2013 - June 2014
Unitrin Direct 2007 - 2010
Booz Allen Hamilton 2005 - 2007
Education
Drexel University 2011 — 2012
BSN, Registered Nursing/Registered Nurse
Rutgers, The State University of New Jersey-New Brunswick 1998 — 2002
Bachelor of Arts (B.A.), Statistics
Geisinger Health Plan September 2013 - Present
Xerox January 2013 - September 2013
Quidsi Inc. April 2012 - June 2013
Xerox October 2012 - January 2013
Xerox August 2012 - October 2012
GENCO April 2010 - October 2010
NEPACIL January 2009 - April 2010
Unitrin Direct July 2001 - November 2008
Kay's Italian Pizza June 1993 - September 1999
Skills
P&C License, Insurance, Health Insurance, Customer Service, Property & Casualty..., LIfe and Fixed..., Accident and Health..., Data Entry, Outlook, Customer Satisfaction, Leadership, Microsoft Excel, Employee Benefits, Management, Training, Process Improvement, Team Building, Payroll, Claim, Customer Support, Policy, Call Centers, Brokers, Healthcare, Change Management, Performance Management, HIPAA
Education
Luzerne County Community College 2014 — 2017
Associate's degree, Business Law
AIG Direct Insurance Services, Inc. July 2012 - Present
Unitrin Direct June 2004 - July 2012
Kemper Corporation June 2004 - July 2012
Skills
Insurance, Property & Casualty..., Term Life Insurance, Life Insurance, Sales Management, Call Centers, Customer Service, Microsoft Office, Underwriting, Leadership, Management, Commercial Insurance, Team Building, Liability
Education
University of Iowa 1992 — 1996
Bachelor of Science (B.S.), Economics