Aetna Life Insurance Company
Industry: Insurance company
DescriptionHeadquarters: Hartford, CT Founded: 1980 Subsidiaries: Aetna Insurance (Singapore) Pte. Ltd., Parent organization: Aetna
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Aetna Life Insurance Company Employees
Allied Solutions LLC October 2002 - Present
Allied Solutions, LLC May 2012 - April 2014
Allied Solutions, LLC May 2005 - May 2012
Allied Solutions LLC October 2003 - May 2005
Allied Solutions, LLC October 2002 - October 2003
Sparrow Professional Services, Inc January 1997 - September 2002
Aetna Life Insurance Company March 1994 - December 1996
Aetna Life Insurance Company 1991 - 1994
Aetna Life Insurance Company 1988 - 1991
Skills
Casualty, Claim, Commercial Insurance, General Insurance, Insurance, Liability, Life Insurance, Property, Risk Management, Underwriting, Workers Compensation, Health Insurance, Financial Risk, Claims Management, Banking, Process Improvement, Team Building, Property & Casualty..., Casualty Insurance
Education
Texas Christian University
Chilean-American Foundation April 2013 - Present
Centro de Medición MIDE UC April 2006 - May 2007
Ames Color-File January 2002 - July 2003
Compañía de Seguros de Crédito Continental S.A. September 1998 - August 1999
Aetna Life Insurance Company January 1998 - April 1998
Education
Harvard University Extension School 2000 — 2002
Certificate of Special Studies in Administration and Management
Pontificia Universidad Católica de Chile 1993 — 1997
Ingeniero Comercial
Aetna Life Insurance Company June 2015 - Present
Aetna January 2014 - June 2015
UnitedHealthcare February 2007 - January 2014
UnitedHealthcare September 2002 - September 2006
USI Consulting Group August 1998 - September 2002
American Eagle Federal Credit Union August 1997 - September 1998
Skills
Benefits Administration, Payroll, New Hire Orientations, Health Insurance, Health Savings Accounts, Employee Benefits, Insurance, Managed Care, Disability Insurance, Account Management, Training, Management, Human Resources, COBRA, Call Centers, Leadership
Education
State University of New York College at Plattsburgh 1980 — 1985
The Benefit Company January 2015 - Present
The Benefit Company October 2012 - Present
The Benefit Company February 2012 - October 2012
Turbeville Insurance Agency September 2011 - February 2012
Rogers Benefit Group September 2006 - September 2011
Guardian Life Insurance Co of America January 2005 - November 2005
Guardian January 2002 - January 2005
Guardian January 2000 - January 2002
Guardian August 1994 - January 2000
Aetna Life Insurance Company June 1986 - April 1994
Skills
Health Insurance, Insurance, Brokers, Training, Management, Sales, Employee Benefits, Property & Casualty..., Term Life Insurance, Life Insurance, Account Management, Disability Insurance, Customer Service, Claim, Health Savings Accounts, General Insurance
Education
East Bridgewater High School 1983 — 1986
Diploma, Business
East Bridgewater High School
Diploma
Massasoit Community College
Cigna July 2015 - Present
Aetna December 2004 - September 2014
Aetna Life Insurance October 2000 - December 2004
Aetna Life Insurance Company October 2000 - December 2004
Fleet Bank April 1996 - September 2000
Fleet Bank March 1991 - May 1996
Skills
Insurance, HIPAA, Healthcare, Managed Care, Medicare, Data Analysis, Claim, Process Improvement, Visio, Access, Microsoft Excel, PowerPoint, Fraud Detection, Health Insurance, Microsoft Word, Leadership
Education
Southern Connecticut State University 1975 — 1979
Bachelor's degree, Speech Communications
Norwalk High School
Aetna December 2014 - Present
Aetna October 2013 - Present
Aetna Life Insurance Company August 2013 - October 2013
Aetna July 2011 - August 2013
Aetna February 2010 - July 2011
Aetna May 2006 - March 2010
Aetna May 2004 - March 2006
CIGNA Group Insurance August 2002 - May 2004
CIGNA Group Insurance May 2002 - August 2002
CIGNA Healthcare January 2001 - May 2002
Skills
Health Insurance, Insurance, Underwriting, Employee Benefits, Managed Care, Medicare, Disability Insurance, Performance Management, Process Improvement, Strategy, Account Management, Risk Management, Strategic Planning, CRM, Leadership, Management
Education
The University of Connecticut School of Business 1999 — 2001
MBA, Business Administration
Marist College 1994 — 1998
BS, Business Administration
Town of Southington, CT April 1997 - Present
Aetna Life Insurance Company March 1996 - March 1997
The Hartford March 1994 - March 1996
Dretta Manufacturing June 1990 - March 1994
Skills
Criminal Investigations, Firearms, Drug Discovery, Emergency Procedures, Criminal Law, Evidence Collection, Evidence, Interrogation, Patrol, Police, Private Investigations, Protection, Fraud, Investigation, Law Enforcement, Internal Investigations, Criminal Justice, Physical Security, Surveillance
Education
Quinnipiac University 1986 — 1990
Bachelor of Science (B.S.), Business Administration and Management, General
AETNA LIFE INSURANCE COMPANY November 2006 - Present
GATESMCDONALD, 2004 - 2006
CMS HEALTH INTEGRATED 2002 - 2004
GATESMCDONALD 2001 - 2002
SOUTH BAY HOSPITAL 2000 - 2001
COMMUNITY CARE NETWORK 1997 - 1999
AETNA LIFE INSURANCE COMPANY 1993 - 1997
Skills
Case Management, Healthcare, Nursing, Managed Care, Utilization Management, Medicare, Disease Management, Inpatient, Treatment, Patient Education, Medicine, Medical/Surgical, Utilization Review, Clinical Research, Medical-Surgical, Health Insurance, Customer Service
Education
Methodist Hospital School of Nursing 1974 — 1977
Diploma, Registered Nursing/Registered Nurse
Illinois Central College 1974 — 1976
Halliburton 1989 - 2004
Aetna Life Insurance Company 1989 - 1994
US ARMY 1985 - 1987
Skills
Gas, Supervisory Skills, Community Outreach, Customer Service, Leadership Development, Risk Assessment, Training, Leadership, First Aid, Nonprofits, Public Speaking
Education
Tarrant County College 2011 — 2014
Associate's Degree, Substance Abuse/Addiction Counseling
ACE Group May 2015 - Present
Aetna Life Insurance Company May 2013 - May 2015
CNA Insurance June 2014 - January 2015
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Public Speaking, Social Media, Research, English, Windows, Photoshop, Team Leadership, Access, Insurance, Leadership, Time Management
Education
Temple University - Fox School of Business and Management 2012 — 2014
Bachelor of Business Administration (BBA), Risk Management and Insurance
Fresenius 2006 - Present
Nephrology Associates of Northern Illinois 2001 - 2006
Everest Healthcare October 1998 - January 2001
Aetna Life Insurance Company November 1992 - November 1997
Skills
Vendor Management, Leadership, Healthcare, Managed Care, Strategy, Staff Development, Management, Hospitals, Team Leadership, Strategic Planning, Business Development, Forecasting, Human Resources, Budgets, Program Management, New Business Development
Education
Northeastern Illinois University
Bachelor of Science (BS), Accounting
Aetna Life Insurance Company October 2014 - Present
Corizon Health August 2013 - June 2014
U.S. Cellular February 2004 - July 2012
Verizon Wireless 2012 - 2012
Weyerhauser February 2001 - February 2002
Alcoa January 1998 - January 2001
Skills
A+, Troubleshooting, Help Desk Support, System Deployment, Computer Hardware..., Wireless Networking, Remedy Ticketing System, Windows 7, Computer Hardware, Software Installation, Techinical, Support Systems, Computer Hardware..., Quick & Eager Learner, Customer-focused, Multi-tasked, Hardware, Work in A Fast Paced..., Windows & Mac operating..., Customer Service, Android, Training, Nortel switch, lucent switch, Telecommunications, Internet, Wireless, Software Documentation, Team Leadership, Blackberry OS, Call Centers, Technical Support, Customer Satisfaction, Cellular Communications, Microsoft Office
Education
Mesa Community College
Associate’s Degree, Network and System Administration/Administrator
Andy Dial Insurance August 2014 - Present
Andy Dial Insurance July 2014 - Present
Aetna Life Insurance Company June 2008 - May 2014
Zander Insurance August 2006 - June 2008
Genworth October 2005 - July 2006
AAA May 2002 - September 2005
Skills
Customer Service, Licensed to Sell..., Medicare Supplements, P&C Insurance, Final Expense Planning, Life Insurance, Fixed Annuities, Inside Sales, Outside Sales, Agent Recruiting, Business to Business..., Coordinating Team, Prequalifying agents, Insurance
Education
Nashville State Community College
Business Administration
Interventional Spine & Diagnostics March 2015 - Present
Ayala medical Center September 2014 - March 2015
Aetna Life Insurance Company September 2013 - August 2014
Brandon Regional Hospital May 2012 - November 2012
Tampa General Hospital November 2001 - May 2012
Skills
Microsoft Excel, Microsoft Word, Training, Leadership, PowerPoint, Process Improvement, Outlook, Windows, Healthcare, Hospitals, Critical Care, Acute Care, BLS, Nursing, ACLS, Customer Service, EMR, Patient Safety, Inpatient, Microsoft Office, Healthcare Management, Clinical Research, Healthcare Information..., Telemetry, CPR Certified, Patient Education, Medicine, ICU, HIPAA, EHR, Nursing Education, Patient Advocacy, Medical-Surgical
Education
South University 2011 — 2014
Master of Science (M.S.), ARNP-Family
Jacksonville University 2003 — 2005
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Hillsborough Community College
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Aetna Life Insurance Company July 2012 - Present
FedEx Express November 2011 - July 2012
AT&T January 2011 - August 2011
Delta Air Lines October 1994 - July 2010
Skills
Customer Service, Insurance, Process Improvement, Health Insurance, Account Management, Claim, Employee Benefits, Underwriting, Outlook, Call Centers, General Insurance, Access, Microsoft Office
Education
Tarrant County College 2010 — 2011
Medical Insurance Specialist/Medical Biller
Allied Business School
American Massage Therapy Association May 2001 - Present
Aetna Life Insurance Company August 1998 - November 1999
Southwest Texas Junior College January 1992 - August 1993
Skills
Nonprofits, Fundraising, Volunteer Management, Event Planning, Event Management, Community Outreach, Program Development, Editing, Public Relations
Education
Texas State University
Aetna Life Insurance Company Computer Service Support SpecialistAetnaJuly 1989 - Present
Skills
Health Insurance, Insurance, Claim, Employee Benefits, Underwriting, General Insurance, Call Centers, Customer Service, Brokers, Claims Management, Vendor Management, Disability Insurance
Education
Middlesex Community College 1989 — 1990
Associates
Mercy High School 1985 — 1988
FR&R 1998 - Present
Aetna Life Insurance Company 1978 - 1997
Skills
Medicare, Medicaid, Healthcare, Auditing, Financial Accounting, Accounting, Microsoft Office, Financial Analysis, Financial Reporting, Healthcare Consulting
Education
Triton College
Associate's degree, Business Administration and Accounting
Ohio Health Med Central July 2014 - Present
STARTEK March 2008 - September 2009
Richland County New Hope October 2005 - August 2007
Aetna Life Insurance Company September 2004 - September 2005
Columbia Gas of Ohio May 2004 - September 2004
The Longaberger Company March 2002 - August 2003
Patton Wall covering January 1999 - January 2002
Skills
Microsoft Office, PowerPoint, Microsoft Word, Social Media, Teaching, Research, Microsoft Excel
Education
University of Phoenix 2011 — 2013
Kaplan University
Bachelor of Science (BS), Psychology
University of Phoenix
Psychology
Walden University
BS, Psychology
Centene Corporation September 2015 - Present
Managed Care Professional Consulting Services October 2014 - Present
HealthSmart Holdings, Inc. August 2012 - October 2014
Aetna Life Insurance Company February 2004 - February 2011
USA MCO March 2000 - May 2003
Valley Hand & Plastic Surgery, P.A., Armando Moncada, M.D. June 1993 - September 1999
EPIC Healthcare May 1991 - May 1993
Skills
Contract Negotiation, Contract Management, Physician Network..., Provider Network..., Hospital Contracting, Maintaining..., At Multitasking, Project Management, Telecommute, Business Travel, Medical Coding, Insurance Claims, Tenacious Work Ethic, Revenue Cycle Management, Healthcare Consulting, Medical Legal Consulting, Workers' Compensation..., Medicare/Medicaid..., Commercial Insurance, Health Insurance, Insurance, Account Management, Third Party Liability, Third Party Claims, Liens, Legal Documents, Workers Compensation, A/R Collections, Hospital Revenue Cycle, Claims Management, Property Claims, Problem Solving, Personal Injury..., Civil Litigation, Employment Litigation, Claims Resolution, Fraud Claims, Forensic Accounting, Relationship Building, Physician Relations, Resolute Hospital..., Appeals, Data Analysis, Data Modeling, Data Mining, Data Analytics, Medicare, Medicaid, Medical Terminology, PPO
Education
PSJA HS 1987 — 1989
HS Diploma
The University of Texas-Pan American
Bachelor's degree, Business Administration and Management, General
Spiritually Speaking October 1998 - Present
CA Hanes September 2007 - October 2008
Real Estate One 1996 - 2007
Real Estate One 1996 - 2007
Embassy Suites September 1986 - September 1995
Aetna Life Insurance Company September 1976 - May 1979
Skills
Negotiation, Coaching, Hospitality, Disability Management, Advising People, Spiritual Direction, Training, Troubleshooting, Team Leadership, Marketing Strategy, Idea Generation, Contract Negotiation, Educational Leadership, Higher Education
Education
Oakland Community College 1991 — 1993
Humanities/Humanistic Studies
Real Estate One Marketing
Marketing
CrossWater Capital October 2012 - Present
Accredited Investment Management July 1988 - January 2009
Aetna Life Insurance Company January 1981 - April 1985
ADP June 1980 - January 1981
Skills
Sales Management, Sales, Account Management
Education
Rutgers University 1976 — 1980
Bachelor's degree, Business Administration
Prudential Financial February 2015 - Present
The Hartford September 2008 - January 2015
ING Retirement Services June 2003 - September 2008
Actuarial Strategies Inc December 2000 - May 2003
Aetna Life Insurance Company May 1994 - May 2003
Skills
Actuarial Science, Enterprise Risk..., Financial Risk, Insurance, Life Insurance, General Insurance, Liability, Modeling, Fixed Annuities
Education
Penn State University 1991 — 1995
Bachelor of Science (BS), Actuarial Science
Brown Mackie College June 2014 - Present
Aetna Life Insurance Company February 2012 - June 2014
Fort Wayne Orthopedics June 2011 - March 2012
Sephora inside jcpenney February 2011 - June 2011
Skills
Claim, Health Insurance, Insurance, Claims Management, Benefits Administration, Claims Handling, Customer Service, Microsoft Excel, PowerPoint, Medical Terminology, Microsoft Word, Healthcare, Microsoft Office, Coaching, Administrative..., Call Centers, Data Entry, Outlook, Claim Investigation, Human Resources, Health Savings Accounts, Provider Relations, Performance Management, Healthcare Management, HIPAA, CPT, Recruiting, Administration, Flexible Spending..., HCPCS, Medical Records, Public Speaking
Education
Indiana University—Purdue University Fort Wayne 2015 — 2017
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Indiana Institute of Technology 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
NTT DATA Americas July 2003 - Present
NTT DATA Corporation 2003 - Present
CSC 1987 - 2003
Aetna Life Insurance Company September 1978 - June 1987
Skills
Requirements Analysis, SDLC, Requirements Gathering, Process Improvement, Business Process, Business Analysis, Software Project..., Visio, Business Process..., Vendor Management
Education
RPI Hartford Graduate Center 1974 — 1978
Master of Science (MS), Information Technology, B+
State University of New York at Albany 1969 — 1973
Bachelor of Science (B.S.), Mathematics
University of Vermont
Aetna Life Insurance Company August 2010 - Present
Skills
Employee Benefits, Insurance, Health Insurance, Claim, Call Centers, General Insurance, Disability Insurance, Data Entry, Software Documentation, Customer Service, Public Speaking
Education
Southern New Hampshire University 2014 — 2015
Bachelor's Degree, Web Page, Digital/Multimedia and Information Resources Design
University of Phoenix 2011 — 2014
Associate's Degree, Information Technology, A
AETNA LIFE INSURANCE COMPANY November 2012 - Present
COMMUNITY CARE OF SOUTHERN PIEDMONT March 2011 - November 2012
WELLPATH/COVENTRY HEALTH INSURANCE COPMPANY 2009 - 2011
COMMUNITY CARE PARTNERS OF GREATER MECKLENBURG 2006 - 2009
CIGNA HEALTHCARE 2005 - 2006
CHS-CAROLINAS COMMUNITY HEALTH INSTITUTE 2001 - 2005
OTHER WORK EXPERIENCE 1987 - 2005
Skills
Managed Care, Case Management, Disease Management, Program Development, Patient Education, Diabetes Management, Elder Care, Home Care, School Health, Quality Assurance, Rehabilitation, Direct Patient Care, Nursing Management, Nursing Documentation, Utilization Review, Microsoft Office, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Access, Microsoft Publisher, PowerPoint, Operating Systems
Education
University of Phoenix
Master’s Degree, Registered Nurse
University of South Carolina-Columbia
Bachelor’s Degree, Registered Nurse
Liberty University
Masters of Arts in Professional Counseling
Aetna Life Insurance Company July 2015 - Present
Skills
Communication, Customer Service, Management, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Project Management, Research, Leadership
Education
Union College 2013 — 2017
Aetna Life Insurance Company July 2014 - Present
Starbucks January 2014 - July 2014
Infosys July 2012 - January 2014
Infosys March 2011 - June 2012
Infosys March 2010 - March 2011
Infosys December 2008 - February 2010
Infosys September 2008 - November 2008
Infosys July 2008 - August 2008
Infosys February 2008 - June 2008
Infosys July 2007 - January 2008
Skills
Oracle, Infomatica MDM, Regression Testing, Quality Center, Requirements Analysis, Test Management, System Testing, ETL, DB2, User Acceptance Testing, Testing, SDLC, SQL, Data Warehousing, Informatica, Databases, Test Planning, Unix, Quality Assurance, Test Cases, HP Quality Center
Education
Jadavpur University 2000 — 2004
B.E, Marine Engineering
Patna University 1997 — 1999
I.Sc (12th), Science
Jawahar Navodaya Vidalaya 1992 — 1997
10th (M)atric, Science, Mathamtics, S.Science
Aetna Life Insurance Company March 2000 - Present
Skills
Social Media, NCQA, Public Speaking, Customer Service, Managed Care, Team Building, Project Planning, English, Microsoft Excel, Research, Strategic Planning, Microsoft Office, Budgets, Project Management, Public Relations, C++, Leadership, Process Improvement, PowerPoint, Health Insurance, Teaching
Education
University of California, Berkeley 1984 — 1986
Master of Public Health (M.P.H.)
Centene Corporation October 2014 - Present
Taylor White April 2013 - September 2014
Universal Health Care November 2010 - April 2013
Universal Health Care November 2009 - November 2010
Jefferson Wells August 2006 - June 2009
ESI International, Inc. July 2002 - July 2006
Spence, Marston, Bunch, Morris & Company, CPA's October 2001 - July 2002
Burns International Security Services September 1998 - March 2001
Blue Cross and Blue Shield of South Carolina (Palmetto GBA) May 1997 - September 1998
Aetna Life Insurance Company July 1992 - May 1997
Skills
Health Insurance, Insurance, Managed Care, HIPAA, Visio, Healthcare, Claim, Medicare, Medicaid, Process Improvement, Requirements Gathering, Business Analysis, Employee Benefits, Healthcare Information..., Auditing, Management, Financial Reporting, Data Analysis, Strategic Planning, Software Documentation, Forecasting, Healthcare Industry, Executive Management, Accounts Payable, Accounts Receivable, Leadership, Analysis, Budgets, Call Centers, Business Process..., Provider Relations, Workers Compensation, Healthcare Management, Policy, Healthcare Consulting, GAAP, Project Planning, Network Development, Internal Audit, Start-ups, Accounting, HMO, Access, Sarbanes-Oxley, PeopleSoft, Variance Analysis, Sarbanes-Oxley Act, US GAAP, SEC filings, Financial Statements
Education
State University of New York College at Old Westbury
Bachelor of Business Administration (B.B.A.), Accounting and Finance
UBS Global Asset Management 2014 - Present
UBS Realty Investors LLC 2000 - 2014
Aetna Life Insurance Company 1986 - 2000
Skills
Licensed Professional..., LEED Accredited..., Real Estate Development, LEED AP, Asset Management, Construction, Engineers, Alternative Investments, Engineering, Facilities Management, Due Diligence, Real Estate Economics, Commercial Real Estate, Valuation, Investments, Private Equity, Real Estate, Investment Management, Portfolio Management, Disposition, Structured Finance, Financial Structuring
Education
Worcester Polytechnic Institute 1974 — 1978
Civil Engineering (Structural)
Rensselaer Polytechnic Institute
Masters of Business Administration
Woodrow Wilson High School
Meroney Public Affairs September 2014 - Present
Aetna Life Insurance Company January 2013 - October 2014
Aetna December 2006 - December 2012
Thompson Coe Cousins & Irons September 2003 - December 2006
Office of Public Insurance Counsel January 2003 - September 2003
Hannah & Plaut 2000 - 2003
Texas Attorney General January 2000 - December 2000
Classic Automotive Group September 1998 - January 2000
Johnson Spalding Doyle West Trent January 1996 - February 1998
Skills
Litigation, Coalitions, Government, Legislative Relations, Non-profits, Public Speaking, Legal Research, Strategic Planning, Event Planning, Legal Writing, Insurance Law, Policy Analysis, Fundraising, Strategic Communications, Community Outreach, Grassroots Organizing, State Government, Insurance, Policy, Philanthropy, Legislative Research, Health Policy, Politics, Volunteer Management, State Politics, Courts, Nonprofits, Legislation, Program Development, Grants, Speech Writing, Health Care Reform, Appeals, Crisis Communications, Research, Public Policy, Political Campaigns, Public Affairs, Media Relations, Mediation, Management, Legislative Affairs, Community Development, Message Development, Governmental Affairs, Medicaid, Corporate Communications, Crisis Management, Health Insurance, Non-profit...
Education
University of Houston Law Center 1991 — 1994
J.D., Law
The University of Texas at Austin 1987 — 1991
B.A., Psychology
ENCON Group Inc. August 2014 - Present
Green Shield Canada 2005 - August 2014
Manulife Financial June 2002 - May 2005
The Alles Group June 2000 - March 2002
Aetna Life Insurance Company 1988 - 1999
Skills
Disability Insurance, Health Insurance, Employee Benefits, Spanish-speaking, Health Savings Accounts, Life Insurance, Insurance, Underwriting, Brokers, Group Insurance, Benefits Administration, Retirement, Claims Management, Claim, Risk Management, Reinsurance
Education
The University of Western Ontario 1981 — 1985
Bachelor of Arts (BA)
St. Andrew's College 1975 — 1981
Granny Nannies of Gainesville September 2010 - Present
Gause & Son Jewelers April 2004 - November 2009
Grove Jewelers, Inc January 1988 - January 2004
Aetna Life Insurance Company January 1986 - January 1988
Skills
Negotiation, Team Building, Customer Relations, Mathematics, Public Speaking, Customer Service, Leadership, PowerPoint, Teaching, Sales, Event Planning, Marketing, Microsoft Excel, Management, Microsoft Word, Marketing Strategy, Entrepreneurship, Recruiting, Fundraising, Retail, Time Management, Advertising, Selling, Business Planning, Analysis, Coaching, Healthcare, Public Relations
Education
Lafayette College 1982 — 1986
BS, Mathematics
somers high
Independant November 2013 - April 2015
Teachers College, Columbia University September 2011 - May 2012
Teachers College, Columbia University September 2011 - May 2012
YWCA of Queens September 2011 - December 2011
Teachers College, Columbia University April 2008 - August 2010
Aetna Life Insurance Company January 2008 - May 2010
Kinnaird College for Women August 2005 - August 2007
Ali Institute of Education January 2002 - August 2005
Skills
Curriculum Development, Project Management, E-Learning, Workshop Facilitation, Social Media, Customer Service, Instructional Design, Career Counseling, Program Development, Staff Development, Public Speaking, Nonprofits, Educational Technology, Teacher Training, System Administration, Research, Qualitative Research, Administration, International Education, Training, Individual Counselling, International..., Corporate Training
Education
Teachers College ~ Columbia University 2010 — 2016
Research Doctorate, College Teaching of English
Princeton University 2013 — 2013
Certificate, Office Administration
Teachers College of Columbia University 2007 — 2008
MA, Teaching of English
Institute of Educational Development Aga Khan University 2004-2005 2004 — 2005
Certificate, Education
Kinnaird College for Women 2001 — 2003
MA, English Literature
Kinnaird College for Women 1997 — 2001
BACHELOR OF ARTS, LITERATURE AND PSYCHOLOGY
Convent of the Jesus and Mary, Lahore 1984 — 1995
Senior Cambridge, Sciences, 12
Aetna Life Insurance Company August 2014 - Present
Combi Packaging Systems LLC - www.combi.com January 2014 - August 2014
Aetna May 2013 - August 2013
Grange Insurance June 2011 - May 2013
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, SAS programming, Access, Statistical Data..., PowerPoint
Education
The Ohio State University 2009 — 2014
Bachelor of Science (B.S.), Actuarial Science
Green Rivers CC 2012 — 2012
Study Abroad Program-Australia and New Zealand
Hoover High School 2005 — 2009
Aetna Life Insurance Company October 1990 - Present
Skills
Talent Acquisition, Performance Management, Employee Relations, Talent Management, Recruiting, Sales, Managed Care, Medicare, Workers Compensation, Life Insurance, Term Life Insurance
Education
Maryville University of Saint Louis
INVESCO June 1996 - February 2015
Aetna Life Insurance Company June 1970 - June 1996
Skills
Asset Allocation, Fixed Income, Portfolio Management, Asset Managment, Investments
Education
Sewanee-The University of the South 1966 — 1970
Mathematics
Meridian High School 1963 — 1966
HS
Amazon Fulfillment April 2015 - Present
Aetna Life Insurance Company November 2013 - February 2015
Grateful Fred Music March 1994 - January 2014
Coventry Healthcare July 2006 - November 2013
Anyway Mailing Service Intl July 1995 - July 2006
Skills
Music, Customer Service, Public Speaking, Social Networking, Entrepreneurship, Social Media Marketing, Social Media, Marketing, Facebook, Online Marketing, Blogging, Advertising, Small Business, Online Advertising, Video, Event Planning, Nonprofits
Education
Johnson Bible College 1980 — 1983
BS, Music, Bible
Eastern Washington University 1978 — 1980
Radio and Television
Aetna Life Insurance Company July 2004 - Present
Skills
Underwriting, Brokers, Health Insurance, Account Management, Insurance, Managed Care, Strategic Planning, Medicare, Healthcare, Leadership, Team Building, Claim
Education
The Ohio State University 1990 — 1994
Bachelor of Arts (BA), English with Criminology Minor
Aetna Life Insurance Company July 2012 - Present
Aetna Life Insurance Company October 2007 - July 2012
Skills
Microsoft Excel, Microsoft SQL Server, Time Management, Microsoft Word, PowerPoint, Outlook, SharePoint, Close Attention to..., Organizational..., Highly Motivated, Proficient Typing Skills, Change Management, Business Innovation, Strategic Planning, IT Strategy, Internal Communications, Customer Experience, Written Communication, Verbal Communication, User Acceptance Testing, User Interface Design, Test Scripts, End User Training, Agile & Waterfall..., System Testing, Regression Testing, Business Strategy, Project Planning, Project Coordination, Process Improvement, Problem Solving, Creative Solutions, Customer Service, Scriptwriting, Script Editing, Accounts Receivable
Education
The Ohio State University 2003 — 2007
B.A., Education
Brighton Area Schools 2011 - 2013
Brighton Area Schools 2007 - 2009
Hopewell School 2005 - 2007
Quito's Restaurant 1996 - 2003
Aetna Life Insurance Company 1990 - 1992
Aetna Life Insurance Company 1988 - 1990
US Army 1984 - 1990
Skills
Physical Education..., Coordination of diverse..., Project Management, Teaching Adults, Client Liaison, Quality Assurance, Recruiting, Staff Development, Staff Management, Employee Training, Fitness Training, Outlook, Microsoft Office, Customer Service, PowerPoint, Team Leadership, Sales Management, Editing, Microsoft Word, Microsoft Excel, Catering, Retail Sales, Management, Marketing, Strategic Planning, Teaching, Team Building, Training, Security Management
Education
Niagara University 1980 — 1984
Bachelor of Science (BS), Biology, General
Your Bijoux Box April 2014 - Present
Your Bijoux Box April 2014 - Present
Faith Lutheran Church February 2014 - December 2014
Non-Profit, Houston, TX 2011 - May 2014
Rodan and Fields April 2010 - July 2013
Houston ISD/Meyer Park Schools 2010 - 2011
University of Houston November 2005 - January 2010
Aetna Life Insurance Company March 2005 - October 2005
Aetna Life Insurance Company July 1998 - March 2005
Aetna US Healthcare, Inc February 1996 - July 1998
Skills
Training, Marketing, Sales, Leadership, Strategic Planning, Coaching, Recruiting, Strategy, Public Speaking, Business, Account Management, Staff Development, Customer Service, Event Planning, Project Management, Lesson Planning, Tutoring, Management, Employee Benefits, Nonprofits, Insurance, Health Insurance, Quality Control, Inventory Control, Shipping
Education
The University of Texas at Austin 1979 — 1982
BBA, Finance
University of Houston 2006 — 2009
Masters of Education, C&E/Mathematics
Clark, Coles, Guido & Associates January 1998 - Present
Aetna January 1986 - July 1997
Aetna Life Insurance Company October 1969 - June 1997
Skills
Expert Witness, Medicare, Medicaid, Healthcare, Hospitals, Billing, Financial Management, Revenue Cycle, Healthcare Compliance, Healthcare Management, HIPAA, Healthcare IT, Healthcare Consulting, Network Development, Provider Relations, Physician Practice..., Medical Billing, Credentialing, Healthcare Information..., Practice Management, Performance Improvement, Fraud, Financial Analysis, Process Improvement, Medical Coding, Physicians, Invoicing, Medical Compliance, Managerial Finance, Accounts Receivable, Healthcare Industry, EHR
Education
Illinois Central College 1982 — 1986
Computer Science
Western Illinois University 1964 — 1968
Bachelor of Business, Business, Accounting, Economics, Mathematics
UnitedHealth Group July 2015 - Present
United Healthcare August 2010 - Present
UnitedHealth Group October 2003 - Present
United HealthCare, Ovations January 2008 - December 2009
United HealthCare August 2004 - October 2008
Aetna Life & Casualty January 2000 - October 2004
United HealthCare October 2003 - August 2004
Best Buy October 2003 - March 2004
Aetna Life Insurance Company January 2000 - January 2003
United States Marine Corps July 1993 - July 1997
Skills
Testing, Microsoft Excel, PowerPoint, Access, User Acceptance Testing, Coaching, Quality Center, Microsoft Office, Health Insurance, Process Improvement, Insurance, HIPAA, Software Documentation, SDLC, Business Analysis, Requirements Gathering, Analysis, Business Requirements, Quality Assurance, Visio
Education
Manchester Community College 2000 — 2001
Microcomputer technology
Aetna Life Insurance Company
Skills
Customer Service, Health Insurance, Insurance, Leadership, Medicare, Process Improvement, Strategic Planning, Team Building, Training, Brokers, Claims Management, Employee Benefits
Education
Pacific Lutheran University 1992 — 1997
Bachelor of Business Administration (BBA), Organizational Management
Aetna Life Insurance Company July 2014 - Present
Health Coach June 2014 - Present
ViSalus - Body by Vi August 2011 - January 2013
Kaiser Permanente August 1999 - July 2010
24 Hour Fitness 1997 - 1999
Skills
Public Health, Wellness Coaching, Nutritional Counseling, Nutrition, Wellness, Health, Fitness, Health Education, Lifestyle, Diabetes, Cardio, Chronic Illness, Nutrition Education, Prevention, Weight, Weight Management, Health Promotion, Employee Wellness, Weight Loss Coaching, Clinical Nutrition, Strength Training, Fitness Training, Personal Training, Weight Training, Functional Training, Behavior Change, Healthy Eating, Home Based Business
Education
San Francisco State University 1991 — 1997
B.S., Health Science
Aetna Life Insurance Company November 2014 - Present
Casa De los Ninos February 2014 - November 2014
Education
University of Phoenix 2013 — 2016
Masters of Science in Counseling, Counseling, 3.56
University of Arizona 2008 — 2010
Bachelor's degree, Psychology and Sociology, 3.1
Pima Community College 2004 — 2007
Associate of Arts (A.A.), Liberal Arts, 3.00
Desert View High School, Tucson, AZ 2000 — 2004
High School Diploma, General Studies, 3.0
Liberty Lutheran June 2015 - Present
Diakon- Twining Village July 2010 - June 2015
Urban Engineers, Inc. November 2007 - September 2008
Elmar Window Fashions June 2006 - November 2007
Consultant January 2002 - January 2006
Aetna Life Insurance Company January 1984 - December 1993
Skills
Conflict Resolution, Coaching, HR Policies, Onboarding, Compensation, HRIS, FMLA, Labor Relations, Employee Relations, Recruiting, Deferred Compensation, Training, New Hire Orientations, Management, Human Resources, Employee Recognition, Succession Planning, Affirmative Action, Performance Appraisal, Personnel Management, Employee Benefits, Workforce Planning, Performance Management, Employment Law, Employee Handbooks, Employee Engagement, Applicant Tracking..., Talent Management, Employee Orientations, Background Checks, Employee Training, Exit Interviews, Leave of Absence, Ceridian, Change Management, Leadership, Screening Resumes, Compensation & Benefit, Interviews, Job Descriptions, College Recruiting, Payroll, Talent Acquisition, Sourcing, Team Building, Benefits Administration, Organizational..., Policy, Hiring
Education
Villanova University 2011 — 2011
Certificate in Professional Human Resource Management, HRCI - PHR Certificate
La Salle University - School of Business Administration 1980 — 1983
BS, Human Resources
Prudential Insurance January 2015 - Present
Aetna Life Insurance Company 2009 - 2015
Skills
Case Management, Nonprofits, Disability Insurance, Career Counseling, Community Outreach, Social Services, Workers Compensation
Education
Kent State University - Graduate School of Management
Master in Education, Vocational Rehabilitation Counseling
Aetna Life Insurance Company December 2008 - Present
AT&T 2004 - 2008
AT&T 2004 - 2008
AT&T 2004 - 2008
AT&T 2004 - 2008
Sprint 2001 - 2003
Sprint 2001 - 2003
Skills
BPM, WebSphere, WebLogic, Process Automation, Capacity Planning, High Availability..., Failover, Tomcat, JBoss Application Server, Business Objects, IT Strategy, Project+, Software Project..., Requirements Analysis, Business Analysis, Software Development, Software Documentation, Business Process..., Vendor Management, Solution Architecture, Integration, Full SDLC, Healthcare Information..., HIPAA, Visio, Business Intelligence, Data Warehousing, Health Insurance, Program Management, IT Management, Managed Care, SharePoint, team building, Cross-functional Team..., insurance, Agile Methodologies, project portfolio..., change management, BMC Remedy, SQL, DB2, Java, J2EE Web Services, Enterprise Architecture, Disaster Recovery, High Availability...
Education
Texas A&M University-Commerce 1999 — 2000
Master of Science (M.S.), Computer Science
Texas A&M University-Commerce 1999 — 2000
Master’s Degree, Computer Science, 3.65
Aetna Life Insurance Company LTD Benefit ManagerAetna Life Insurance CompanyJanuary 2014 - Present
Aetna Life Insurance Company April 2008 - Present
Aetna Life Insurance Company July 2003 - April 2008
Aetna Life Insurance Company 1999 - 2002
Skills
Computer Proficiency, Customer Service, Accounts Payable, Accounts Receivable, Health Insurance, Long Term Care Insurance, Customer Driven, Cross Functional Team..., Accountable Care, Ownership, Cross-functional..., Human Resources, Payroll Processing, Employee Benefits, Benefits Administration
Education
North Carolina Central University 1982 — 1983
Music Major
Pembroke Pines Elementary Charter School @ FSU August 2015 - Present
Aetna Life Insurance Company September 2014 - March 2015
IOD Incorporated/Cleveland Clinic Florida October 2013 - September 2014
Health Insurance Plan of Florida May 2000 - June 2001
Kemper National Services, Inc November 1995 - March 2000
Skills
Management, Microsoft Excel, PowerPoint, Sales, Leadership, Training, Photoshop, Outlook
Education
Southern Connecticut State University 1986 — 1991
Bachelor’s Degree, Hospital and Health Care Facilities Administration/Management, 3.2
Southern Connecticut State University 1986 — 1990
B.S, Liberal Studies (Health/Management)
The Hanover Insurance Group August 2015 - Present
Harleysville Insurance February 2013 - August 2015
Zurich/Farmers February 2011 - January 2013
Tower Group Companies September 2006 - February 2011
Atlantic Mutual Companies November 1991 - July 1998
Aetna Life Insurance Company 1990 - 1991
Skills
Underwriting, Property & Casualty..., Casualty, Commercial Insurance, Liability, Commercial Lines, General Insurance, Legal Liability, Reinsurance, Professional Liability, Insurance, Workers Compensation, Brokers, Claim, Umbrella Insurance, Claims Management, D&O, Excess, Inland Marine, Risk Management
Education
SUNY Stony Brook 1981 — 1985
BA, Economics
Aetna Life Insurance Company November 2014 - Present
U-Haul International, Inc. September 2001 - September 2014
Skills
Leadership, Strategy, Customer Retention, Customer Service, Sales Operations, Executive Management, Problem Solving, Sales
Education
Laney College 2001 — 2003
Associate's degree, Business technology
Aetna Life Insurance Company April 2015 - Present
Kentucky Children's Hospital , University of Ky March 2005 - March 2015
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Leadership, Clinical Research
Education
Morehead State University 1989 — 1991
Bachelor of Science (B.S.), Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Eastern Kentucky Universitywj
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Aetna International, Inc. September 2000 - Present
Aetna Life Insurance Company September 1997 - September 2000
Aetna Life Insurance Company September 1985 - September 1997
Skills
Customer Service, Account Management, Research, Training, Microsoft Word, Strategic Planning, Sales, Insurance, Microsoft Excel, Claim, Leadership, Employee Relations, Process Improvement, Outlook, Healthcare, Health Insurance, Team Building
Education
Marywood University
Computer Science
Aetna Life Insurance Company April 2015 - Present
Aetna January 2008 - April 2015
Pine Run Community January 1998 - January 2008
Holy Redeemer Hospice September 1994 - February 2001
Thomas Jefferson University June 1990 - May 1993
Skills
Healthcare, Hospitals, Clinical Research, Utilization Management, Utilization Review, Legal Nurse Consulting, Medicaid, Patient Advocacy, Medical/Surgical
Education
La Salle University 1990 — 1993
BSN, Nursing
Aetna Life Insurance Company Operation Accounting ConsultantAetna Life Insurance Company2002 - Present
Skills
Customer Service, Insurance, Process Improvement, Account Management, Business Analysis, Healthcare, Outlook, Employee Benefits, Health Insurance, Vendor Management, Project Management, Accounts Receivable
Education
Moorpark College 2014 — 2016
Associate's degree, Business Administration and Management, General
Aetna Life Insurance Company June 2015 - Present
Aetna Life Insurance Company November 2013 - May 2015
Aetna November 2011 - November 2013
State of Florida Health Department January 2007 - November 2011
Skills
Health Insurance, Medicare, Medicaid, Commercial Insurance, HIPAA, HMO, PPO, Healthcare, Managed Care, Network Development, Provider Relations, Utilization Management, Healthcare Information..., Healthcare Management, Insurance, Customer Service, Event Planning, Management, Microsoft Office, Public Speaking, Training
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Healthcare Administration
Northcentral University
Master of Business Administration (M.B.A.), Project Management
Aetna Life Insurance Company
Skills
Customer Service, Account Management, Insurance, Claim, Negotiation, New Business Development, Management, Process Improvement, Business Analysis, Health Insurance
Education
University of Baltimore School of Law 1971 — 1975
Doctor of Law (J.D.), Law, B+
Aetna August 2014 - Present
Accolade Inc September 2012 - August 2014
Aetna Life Insurance Company November 2011 - September 2012
Aetna January 2008 - October 2011
Plan Sponsor Liaison January 2006 - January 2008
Aetna January 2004 - January 2006
Aetna January 2000 - January 2004
Skills
Health Insurance, Management, Customer Service, Medicare, Managed Care, Process Improvement, Claim, Team Building, Leadership Development, Call Center, Call Centers, Health Savings Accounts, Software Documentation, Training, Insurance, Employee Benefits, HIPAA, Access, Analysis, HMO, PPO
Education
Indiana University of Pennsylvania 1997 — 2000
Bachelor's degree, Marketing
Indiana University of Pennsylvania
B.S, Marketing
Archdiocese of Hartford May 1999 - Present
Aetna Life Insurance Company July 1985 - March 1999
Skills
Nonprofits, Community Outreach, Public Speaking, Fundraising, Teaching, Program Development, Theology, Leadership Development, Editing, Grant Writing, Research, Youth Ministry, PowerPoint, Curriculum Design, Curriculum Development, Tutoring
Education
Briarwood College
Middlesex Community College
Self-Employed 2011 - Present
Aetna Life Insurance Company 1984 - 1996
Education
Miami University
Bachelor of Science (BS), Mathematics and Engineering Physics
St. Wendelin
Aetna Life Insurance Company
Skills
Business Analysis, Process Improvement, Software Documentation, SDLC, PC hardware components..., MS-Word, MS-Excel, and..., visual basics and..., MS-DOS/command lines, networking computers, function generators,..., programming PLC’S and..., troubleshooting AC, DC,...
Education
ITT Technical Institute-Tempe 2006 — 2009
ASSOCIATE OF APPLIED SCIENCE DEGREE, COMPUTER AND ELECTRONICS ENGINEERING TECHNOLOGY, 3.8
Aetna Life Insurance Company June 2015 - Present
Elwyn May 2014 - June 2015
Elwyn December 2013 - June 2015
Elwyn December 2013 - May 2014
Cedar Clinic (Penn State) January 2013 - May 2013
Office of Multicultural Programs in Education (Penn State) August 2011 - May 2013
Summer College Opportunity Program in Education (Penn State) 2011 - 2012
Summer College Opportunity Program in Education (Penn State) 2011 - 2012
Multicultural Resource Center (Penn State) January 2011 - May 2011
Office of Multicultural Programs (Penn State) August 2009 - May 2011
Skills
Teaching, Community Outreach, Applied Behavior..., Interventions, Public Speaking, Psychotherapy, Higher Education, Fundraising, Leadership, Psychology, Microsoft Office, Program Development
Education
Penn State University 2011 — 2014
Master's in Education, Counselor Education, 4.0
Penn State University 2007 — 2011
Bachelor's degree, Rehabilitation and Human Services, 3.83
Aetna Life Insurance Company November 2011 - Present
Aetna January 2010 - April 2012
Aetna 2002 - December 2009
Aetna 1999 - 2002
Aetna 1996 - 1999
Skills
Health Insurance, Disability Insurance, Managed Care, Employee Benefits, Underwriting, Proposal Writing, Sales, Leadership, Health Savings Accounts, Management, Claim, New Business Development, Insurance, Healthcare, Process Improvement, Workers Compensation, Brokers, HIPAA, Sales Operations, Selling, Negotiation, Life Insurance, Strategy, Claims Management, Medicare, General Insurance, Reinsurance, HMO, Provider Relations, Commercial Insurance, Health Care Reform, Term Life Insurance, Health Policy
Education
The University of Connecticut School of Business 1993 — 1996
MBA, Finance
CEBS Designation 1990 — 1992
CEBS
University of Connecticut 1985 — 1989
B.A., Latin American Studies
Aetna Life Insurance Company July 1986 - Present
Data Mail, Inc. 1989 - 1992
Nerac 1987 - 1987
Skills
JES II; Computer...
Education
University of Hartford 2000 — 2015
Norwich University 1968 — 1969
Aetna Life Insurance Company September 2015 - Present
Aetna March 2013 - Present
The Ethel Walker School September 2009 - March 2013
Trinity Episcopal Day School 2013 - 2013
Trinity Episcopal Day School 2013 - 2013
The Ethel Walker School July 2006 - August 2009
Miss Porter's School July 2000 - July 2006
Suffield Academy 1984 - 1987
Skills
Curriculum Development, Spanish, Classroom, Higher Education, Curriculum Design, Admissions, Educational Technology, Program Management, Teaching, Editing, PowerPoint, Management, Public Speaking, Nonprofits, Tutoring, Event Planning, Research, Leadership, Community Outreach, Fundraising, Staff Development, Coaching, Grant Writing, Volunteer Management, Instructional Design, Student Affairs, Educational Leadership, Program Development, Enrollment Management, International Education, Leadership Development, Instructional Technology, Mentoring, Microsoft Office, Microsoft Excel
Education
Middlebury College 1991 — 1994
MA, Spanish
Tufts University 1987 — 1991
BA, Spanish/Art History
Suffield Academy 1983 — 1987
High School
Aetna Life Insurance Company June 2012 - Present
Aetna June 2012 - Present
Education
Kaplan University 2014 — 2015
Associate’s Degree, Applied Science of Human Services, 3.90
Weatherford High School 2001 — 2004
High School Diploma
RPW Solutions, LLC 2007 - Present
Aetna Life Insurance Company 2003 - 2007
DreamReacher, Inc. 2000 - 2003
Hartford Life Insurance Company 1992 - 2000
Aetna Life Insurance Company 1973 - 1992
Education
St. John's University, The Peter J. Tobin College of Business 1968 — 1973
Aetna Life Insurance Company March 2014 - Present
Aetna Life Insurance Company July 2012 - March 2014
Aetna July 2008 - July 2012
Aetna January 2005 - July 2008
Aetna May 2002 - December 2004
Skills
Mergers, Product Development, Medicare, Strategy, Customer Service, Management, Managed Care, Health Insurance, Provider Relations, Disease Management, Medicaid, Insurance, Healthcare, Underwriting, Employee Benefits, Healthcare Management, Medicare Part D, Disability Insurance, Pharmacy Benefit..., Healthcare Information..., Leadership, Life Insurance, Health Care Reform, Utilization Management
Education
Moravian College 1978 — 1982
B.A., Clinical Psychology
Aetna Life Insurance Company September 2009 - Present
Aetna Life Insurance Company March 2007 - August 2009
Broadspire May 2004 - February 2007
Skills
Claims Management, Managed Care, Employee Benefits, Workers Compensation, Health Insurance, Healthcare, Insurance, Six Sigma, Organizational..., Strategy, Communication, Process Improvement, Behavioral Health, Claim, Medical Terminology, Disability Insurance, Clinical Research, Management, Benefits Administration, Medicare, HIPAA, Hospitals, Training, Disease Management, Medicaid
Education
Nova Southeastern University 1995 — 1997
Aetna Life Insurance Company March 2014 - Present
Aetna Life Insurance Company January 2009 - March 2014
Aetna Life Insurance Company January 2006 - December 2008
Broadspire 2005 - 2006
Compunnel Software Group 2004 - 2006
Softpal consultants 1998 - 1999
Skills
PL/SQL, SQL Server, C#, JavaScript, ASP.NET, XML, HTML, VB.NET, AJAX, SQL, .NET, Application Development, Web Services, SDLC, Visual Basic, Access, IIS, MySQL, Databases, Requirements Analysis, CSS, Insurance, ASP, VSS, Database Design, Data Warehousing, Web Development, Windows, Agile, Visio, Microsoft SQL Server, Agile Methodologies
Education
Sri Krishnadevaraya University 1996 — 1998
Masters, Computer Science
Osmania University 1993 — 1996
Masters
Osmania University 1989 — 1993
BSC, computer
Indepentdent Insurance Consultant October 2014 - Present
MetLife June 2005 - December 2012
Travelers Life & Annuity October 1991 - July 2005
CIGNA October 1986 - October 1991
Phoenix Mutual August 1983 - August 1986
Phoenix Mutual August 1976 - August 1983
Aetna Life Insurance Company October 1973 - August 1976
Skills
Insurance, Life Insurance, Disability Insurance, Retirement Planning, Term Life Insurance
Education
Quinnipiac University 1966 — 1970
Charon Planning August 2003 - Present
Aetna, INC. August 1999 - August 2003
Prudential Healthcare April 1987 - August 1999
Aetna Life Insurance Company March 1986 - April 1987
Education
La Salle University
Masters in Business Administration, Healthcare Administration
Northeastern University
Bachelor of Science, Health Sciences
Aetna Life Insurance Company December 2014 - Present
Sprint Nextel April 2012 - January 2015
Aetna 2014 - 2015
Aetna 2014 - 2015
Sprint Nextel August 2007 - April 2012
Skills
Customer Lifecycle..., Product Marketing, Multi-channel Marketing, Vertical Marketing, Segmentation, Go-to-market Strategy, Partnership Marketing, Product Management, Database Marketing, Strategic Partnerships, Marketing, Mobile Marketing, Lead Generation, Account Management, Cross-functional Team..., Loyalty Marketing, Direct Marketing, Competitive Analysis, Management, Marketing Strategy, Online Marketing, Program Management, Strategy, Target Marketing, Telecommunications
Education
University of Maryland - Robert H. Smith School of Business 1987 — 1989
Master of Business Administration (MBA), Entrepreneurial and Small Business Operations
Ohio University 1981 — 1985
Bachelor of Arts (BA), Marketing
Evolent Health November 2014 - Present
Aetna Life Insurance Company November 2013 - November 2014
Aetna / Schaller Anderson, Roanoke, Virginia June 2011 - October 2013
Tremain Healthcare Management Consultants September 2010 - June 2011
Sanovia - Excellence in Pharmaceutical Management February 2007 - November 2010
Health Partners of Philadelphia 2001 - 2006
Skills
Data Analysis, Managed Care, Medicare, Healthcare Management, Healthcare, Medicaid, Process Improvement, Business Strategy, Hospitals, HIPAA, Leadership, Insurance, Clinical Research, Health Policy, Executive Management, Health Insurance, Program Management, Strategy, Strategic Planning, Healthcare Industry, Healthcare Information..., Healthcare Consulting, Disease Management, Management, Business Analysis
Education
University of North Carolina at Chapel Hill 1972 — 1973
MPH, Public Health, Health Care Administration
State University of New York at Buffalo 1965 — 1969
BA, Psychology
Group Health Cooperative January 2013 - Present
University of Washington 2004 - Present
Aetna Life Insurance Company 2004 - 2012
Valley Medical Center 1993 - 2004
Virginia Mason Medical Center 1988 - 1993
First Choice Health 1985 - 1988
Skills
Healthcare Management, Health Insurance, Managed Care, Provider Network..., Provider Network..., Contract Negotiation, Risk Management, Healthcare Consulting, Hospitals, Healthcare, HIPAA, Clinical Research, Healthcare Industry, Network Administration, Case Managment, Medicaid, Health Policy, Healthcare Information..., Strategic Planning, Medicare, Program Development, Leadership, EHR, Quality Improvement, Epidemiology
Education
University of Chicago 1970 — 1972
M.B.A., Health Care Administration
Northwestern University 1966 — 1970
B.A., Sociology
Aetna October 2008 - May 2010
Aetna Life Insurance Company October 2008 - May 2010
State of Florida September 2007 - October 2008
Kaplan Test Prep and Admissions July 2007 - December 2007
Kaplan Test Prep and Admissions July 2007 - December 2007
Education
Keiser College 2010 — 2012
Physical Therapy Assistant
Kansas State University 2002 — 2007
BS, Criminology
Kansas State University
B.S, Criminology; American Ethnic Studies; Leadership
Keiser University Present
Physical Therapy Assistant
Mindset Advisors LLC May 2012 - Present
University of Michigan Ross School of Business February 2012 - Present
Central Connecticut State University January 2013 - May 2014
Prudential Real Estate October 2009 - June 2012
Prudential Financial June 2004 - November 2009
Hartford Life 2001 - 2004
Aetna International Inc. 1979 - 2001
Aetna Life Insurance Company 1979 - 2000
Aetna International Investment Management May 1990 - May 1993
Samuel Montagu & Co Ltd. September 1983 - September 1985
Skills
Investments, Mergers, Asset Managment, Retirement Planning, Retirement, Mutual Funds, Strategy, Mergers & Acquisitions, Management, Risk Management, Organizational..., Real Estate, Capital Markets, Executive Management, Negotiation, Portfolio Management, Financial Services, Finance, Alternative Investments, Leadership, Insurance, Financial Analysis, Financial Modeling, Strategic Financial..., Due Diligence, Asset Allocation, Asset Management, Strategic Planning, Start-ups, Employee Benefits, Marketing
Education
University of Michigan - Stephen M. Ross School of Business 2004 — 2011
Continuing Education, Positive Organizational Scholarship /Organizational Transformation
The University of Chicago Booth School of Business 2009 — 2009
Continuing Education, Global Business Transformation
Suffolk University - Sawyer School of Management 1974 — 1979
BSBA; MBA, International Finance
Seibert Insurance of Connecticut, LLC September 2006 - Present
Aetna Life Insurance Company August 1997 - September 2002
Skills
Employee Benefits, Small Business, Insurance, Marketing Strategy, New Business Development, Strategic Planning, Sales, Coaching, Workers Compensation, Leadership, Marketing, Negotiation, Customer Service, Sales Management, Team Building, Brokers
Education
University of Bridgeport 1998 — 2001
Master of Business Administration (MBA), Marketing
Western Connecticut State University
BBA, Business Administration and Management, General
DelphX, LLC May 2011 - Present
DelphX Services Corporation (formerly Optimal Investment Corporation) January 2006 - Present
Entre Global Services, Inc. March 2000 - March 2011
Legacy Funding Group, Inc. February 2007 - November 2010
The ReSource Intermediary Group, Ltd. September 1987 - November 2009
InterVest Financial Services, Inc. March 1991 - December 2002
NRG America Life Reassurance Corp. December 1979 - September 1987
National Home Life Assurance Company June 1976 - September 1979
Aetna Life Insurance Company May 1973 - May 1976
Connecticut General Life Insurance Company February 1970 - April 1973
Skills
Mortgage Lending, Mortgage Banking, Loans, Mergers, Mortgage Marketing, Loan Origination, Loss Mitigation, Banking, Mortgage Servicing, Asset Managment, Credit, Financial Services, Finance, Loan Servicing, Business Development, Fixed Income, Trading, Equities, Asset Management, Risk Management, Financial Risk, Capital Markets, Derivatives, Portfolio Management, Mergers & Acquisitions, Options, Insurance, Investments, Valuation, Securities, Financial Structuring, Investment Banking, Financial Markets, Structured Finance, Private Equity, Electronic Trading, Entrepreneurship, Executive Management, Hedge Funds, Financial Modeling, Emerging Markets, Alternative Investments, Venture Capital, Bonds, Due Diligence, Economics
Education
The American College 1977 — 1979
Master of Science-Financial Services, Finance and Market Structures
Zurich Financial Services November 2009 - Present
Aetna Life Insurance Company July 2007 - December 2008
Aetna U.S. Healthcare Inc 1996 - 2007
U.S.Healthcare Inc. 1988 - 1996
Skills
Medicare, Medicaid, Health Insurance, Managed Care, Insurance, Claim, Employee Benefits, Healthcare, Workers Compensation, Provider Relations, Policy, Privacy Law, HIPAA, Project Management, Strategic Planning, Mergers & Acquisitions, Regulatory Affairs, Strategy, Corporate Law, Risk Management, Contract Negotiation, Litigation, Program Management, Cross-functional Team..., Management, Claims Management, Executive Management
Education
Temple University
Bachelor of Business Administration (B.B.A.), Business Administration and Business Law
Travelers Indemnity Company March 2007 - Present
The Loomis Company January 2004 - March 2007
Aetna Life Insurance Company January 1987 - December 2004
Education
Kutztown University of Pennsylvania 1982 — 1985
Related Arts
Self Employed November 2014 - Present
AMERICAN HEART ASSOCIATION March 2012 - Present
G4S Security Services January 2006 - Present
BRISTOL HOSPITAL January 2011 - Present
BRISTOL HOSPITAL January 2009 - Present
BRISTOL HOSPITAL, EMS, LLC January 2002 - August 2013
RCG Information Technology January 1998 - December 2001
AETNA INSURANCE February 1972 - September 2001
Aetna Life Insurance Company February 1972 - June 1992
Skills
Word, Excel, Military, Access, Administration, computer systems analyst, instructor, cpr first aid, NRA PISTOL-RIFLE..., GRANDPA, Weapons, Emergency Management, Public Speaking, Customer Service, Security, Police, Microsoft Word, Healthcare, Outlook, Microsoft Excel, Leadership, Risk Assessment, First Aid, ACLS, Team Leadership, Team Building, Project Management, Army, Emergency Medicine, Employee Relations, Management, Training, Fundraising, Supervisory Skills, Policy, Strategic Planning, Cpr Certified, Protection, Physical Security, PALS, Incident Command, BLS, Command, NIMS
Education
Middlesex Community College 1988 — 1990
Associate's Degree, Computer Programming, Specific Applications
MIDDLESEX COLLEGE 1986 — 1989
ASSOCIATE DEGREE, COMPUTER SCENCE
U.S. ARMY SERGEANT MAJOR ACADEMY 1981 — 1983
COMMAND SERGEANT MAJOR QUALIFICATION, Military and Strategic Leadership
Allstate May 1995 - Present
Allstate Investments, LLC May 1995 - Present
Aetna Life Insurance Company September 1990 - May 1995
Education
The John Marshall Law School 1982 — 1985
JD, Law
Aetna Life Insurance Company January 2012 - Present
American Healthcare Group July 2011 - January 2012
TTG Nuclear Solutions, Inc. September 2004 - February 2011
Skills
Wellness, Health Education, Healthcare Management, Healthcare, Account Management, Customer Service, Health Insurance, Disease Management, Leadership, Management, Public Speaking, Strategic Planning
Education
Mercyhurst College
B.S., Sportsmedicine
Aetna Health Plans 1998 - Present
Aetna Life Insurance Company 1995 - 1997
Aetna 1992 - 1995
Medical Society of the State of New York 1991 - 1992
American Cancer Society 1989 - 1991
American Cancer Society 1987 - 1989
Skills
Customer Service, Health Insurance, Healthcare, Provider Relations, HIPAA, Medicare, Insurance, Strategic Planning, Network Development, Medicaid, Process Improvement, Managed Care, Healthcare Management, Credentialing, Healthcare Industry, Health Policy, HMO
Education
Ithaca College 1984 — 1987
Bachelor's degree, Community Health Education, 3.5
Mariners Church September 2001 - Present
Aetna Life Insurance Company June 1976 - January 2000
Skills
Leadership Development, Volunteer Management, Non-profits, Nonprofits, Fundraising, Team Building, Public Speaking, Program Development, Community Outreach, Event Planning, Strategic Planning, Leadership, Preaching, Management, Conflict Resolution, Strategy
Education
St. Lawrence University 1972 — 1976
BA, Government Studies
Kaiser Permanente August 2010 - Present
CIGNA Healthcare January 2001 - July 2010
Prudential Healthcare January 1998 - January 2000
UNICARE LIFE AND HEALTH INSURANCE COMPANY January 1998 - December 1998
CAREMARK, INC January 1996 - January 1998
Aetna Pharmacy January 1995 - January 1996
AETNA LIFE INSURANCE COMPANY January 1985 - January 1996
Aetna January 1990 - January 1995
Education
Regis College
BS Economics
Aetna Life Insurance Company July 2005 - January 2013
HSBC Securities April 2005 - June 2007
AIG July 2003 - April 2005
Aetna September 2000 - July 2003
Jubilee Life Insurance Company Ltd. 1989 - 1999
State Life Insurance Corporation of Pakistan 1983 - 1989
State Life Insurance Corporation of Pakistan 1978 - 1982
Skills
Medical Underwriting, Underwriting, Health Insurance, Reinsurance, Claim, Insurance, Disability Insurance, Term Life Insurance, Brokers, Life Insurance, General Insurance, Long-term Care, Critical Illness, Employee Benefits, Commercial Insurance, Group Insurance, Health Savings Accounts, Microsoft Excel, Microsoft Word
Education
University of Karachi
Bachelor of Commerce (B.Com.), Accounting and Finance
Semi-retired - May 2010 - Present
Hartford Life Insurance Company April 2000 - April 2010
Turco and Mercier November 1990 - January 2000
Aetna Life Insurance Company February 1978 - February 1990
Skills
Pensions, Annuities, Retirement, Investments, Annuity, ERISA, 401k
Education
The University of Connecticut School of Law 1970 — 1974
JD
The University of Connecticut
Bachelor of Arts (BA), History
Aetna Life Insurance Company November 2014 - Present
Axelon Services Corp. October 2014 - November 2014
Verizon Business August 2012 - May 2013
PNC August 2010 - August 2012
PA Office of Inspector General October 2002 - August 2010
Skills
Risk Management, Private Investigations, Information Security, Business Continuity, AML, Security, Fraud, Credit, Computer Security, Risk Assessment, Computer Forensics, Microsoft Excel, Research, Financial Analysis, Project Management, Bank Secrecy Act, Interviews, Surveillance, Background Checks, Analysis
Education
Robert Morris University 2006 — 2009
Doctorate of Science, Information Systems and Communications, 3.70
California University of Pennsylvania
Master of Arts (M.A.), Criminal Justice/Social Science, 3.308
Indiana University of Pennsylvania
Bachelor of Arts (B.A.), Criminology/Pre-Law, 3.13
Kaiser Foundation Health Plan and Hospitals January 2005 - Present
Tenet Healthcare Incorporated June 1997 - January 2005
Aetna Life Insurance Company February 1990 - June 1997
Skills
Hospitals, Revenue Cycle, Medicaid, Medicare, Healthcare Management, Managed Care, HIPAA, Healthcare Information..., Healthcare, EMR, EHR, Medical Billing, Medical Terminology, Healthcare Consulting, Healthcare Industry, Medical Coding, Medical Compliance
Education
Silliman University 1986 — 1989
College of Law
St Paul University 1982 — 1984
Bachelor of Science In Business Administration, Accounting, CPA
Aetna Life Insurance Company January 2014 - Present
SSM Health Care August 2011 - November 2011
Washington University in St. Louis November 2010 - May 2011
Energizer August 2005 - January 2010
IBM December 1977 - May 2005
Skills
Microsoft Office, Lotus Smartsuite, Adobe Acrobat, Customer Service, Notary Public, Training, Administrative..., Microsoft Excel, Lotus Notes, Management, Process Improvement, System Administration, Administration, Time Management, Analysis, Teamwork, Budgets, Marketing, Administrative..., Sales, Vendor Management
Education
McCluer High School
Diploma
St. Louis Community College
No Degree, Accounting Courses
Aetna Life Insurance Company October 2013 - Present
Coventry Health Care July 2012 - October 2013
Coventry Health Care 2005 - July 2012
American College of Emergency Physicians 2002 - 2005
Broward General Medical Center 1993 - 2004
George Washington University 1991 - 1993
Harbor-UCLA Medical Center 1987 - 1991
Skills
Utilization Management, Disease Management, Accreditation, Lecturing, Medicare, Quality, Healthcare Management, Credentialing, Case Managment, Medicaid, Quality Improvement, Emergency Medicine, Health Insurance, Healthcare Industry, Managed Care, Provider Relations, HMO, Healthcare, Healthcare Consulting, Hospitals, EMR, HIPAA, Revenue Cycle, Physicians, HEDIS, Health Policy, Physician Relations, Network Development, Medicaid Managed Care, Healthcare Information..., NCQA, Utilization Review, PPO, EHR, Medical Compliance, Medicare Part D, Pharmacy Benefit..., Accountable Care, JCAHO, Informatics, Practice Management, Healthcare Analytics, Health Information..., Case Management
Education
University of Miami - School of Business 2002 — 2004
Master of Business Administration (MBA), Health/Health Care Administration/Management
Jefferson Medical College of Thomas Jefferson University 1983 — 1987
MD, Medicine
Aetna Life Insurance Company April 2000 - Present
Coventry Health Care, An Aetna Compnay April 2000 - Present
Harvard Pilgrim Health Care October 1994 - April 2000
Skills
Health Insurance, Underwriting, Insurance, Reinsurance, Managed Care, Medicare, General Insurance, Claim, Leadership, Actuarial Science, Pricing, Access, Process Improvement, Health Savings Accounts, Financial Risk, Risk Management, HIPAA, Health Care Reform, Group Insurance, Benefits Administration
Education
Southern New Hampshire University 1996 — 1998
MBA, Master of Business Administration
Southern New Hampshire University 1994 — 1996
Master of Business Administration (MBA), Business Administration with Concentration In Computers
Chase June 2015 - Present
Blue Cross Horizon August 2014 - May 2015
Comcast June 2001 - March 2014
Aetna Life Insurance Company May 1999 - June 2001
Prudential Insurance January 1998 - May 1999
Skills
Outsourcing, Workforce Management, Call Centers, Operational Excellence, Customer Experience, Vendor Management, Customer Satisfaction, Avaya, Customer Retention, IVR, Process Improvement, Telecommunications, Management, Call Center Development, Broadband, Communication, Contact Centers, Forecasting, VoIP, Leadership, Call Center, Cross-functional Team..., Avaya Technologies
Education
Lutheran Theological Seminary at Philadelphia 1996 — 2006
Masters of Divinity, Religion/Religious Studies
Indiana University of Pennsylvania 1989 — 1993
Bachelor's degree, Business Administration and Management, General
Aetna Life Insurance Company July 2015 - Present
Aetna Life Insurance Company June 2011 - June 2015
Universal Idiomas/ New Learning Academy 2009 - 2010
Pfizer 2008 - 2009
Skills
Account Management, Marketing, Strategic Planning, Insurance, Customer Service, Employee Benefits, Sales, Public Speaking, Analysis, Microsoft Excel, Microsoft Office, Healthcare, Leadership, Teamwork, Time Management
Education
Howard University 2004 — 2008
B.B.A., International Business, Marketing
University of Granada 2007 — 2007
Spanish Language and Literature
Bioforce Services April 1994 - Present
The Dow Chemical Company December 2001 - April 2007
Aetna Life Insurance Company March 1985 - March 1994
Skills
Office Management, Microsoft Office, Microsoft Excel, Outlook, Administrative..., Microsoft Word, Customer Service, PowerPoint, Accounts Payable, Accounts Receivable, Office Administration
Education
Itasca Community College 1981 — 1983
Vocational Certificate, Accounting Secretary
Greenway High School
Express Scripts October 2012 - February 2014
Aetna Life Insurance Company May 2008 - June 2011
Express Scripts September 2007 - January 2008
Target April 2006 - June 2007
Express Scripts April 2005 - February 2006
MoneyGram International November 2004 - February 2005
United Hardware Dist. Co April 2004 - September 2004
SUPERVALU September 1995 - April 2004
Dayton's Corporation November 1994 - September 1995
St. Paul Companies June 1994 - November 1994
Skills
Healthcare Information..., Medicare Part D, Medicare Prescription..., Supply Chain..., Data Analysis, Databases, Financial Reporting, SQL Tuning, SQL DB2, CICS, COBOL, XML, Telon, Progeni, WebSphere MQ, z/OS, MVS, Microsoft Word, Microsoft Excel, IMS DB/DC, VSAM, QMF, Platinum, Intertest, TSO, Endevor, Expeditor, Fileaid, File Management, IBM Mainframe, IBM Utilities, Panvalet, Disaster Recovery, Requirements Analysis, Troubleshooting, SQL, Endeavor, SDLC, DB2, Software Development, Testing, Data Warehousing
Education
Boise State University
Bachelor of Science (B.S.), Geology/Earth Science, General
Minnesota State University, Mankato
General Education - Geology
South Central College
Certificate of Completion, Data Processing Technology
Omar Coffee Company April 1998 - Present
Aetna Life Insurance Company October 1990 - April 1998
Aramark October 1980 - October 1990
Skills
Product Development, Manufacturing, Strategic Planning, Customer Service, Continuous Improvement, Process Improvement, Project Management, Leadership, Microsoft Office, Lean Manufacturing
Education
State University of New York College at Buffalo 1976 — 1980
Bachelor’s Degree, Business Administration and Management, General
State Teachers' Retirement Consulting Services January 2004 - Present
connecticut teachers' retirement board July 1970 - December 2003
Aetna Life Insurance Company September 1977 - February 1979
Skills
Staff Development, Public Speaking, Customer Service, Educational Leadership, Coaching, Organizational..., Training, Educational Technology, Strategic Planning, Teaching, Nonprofits, Leadership Development, Instructional Design, Higher Education, K-12
Education
Northeastern University 1965 — 1970
Bachelor of Arts (B.A.), Psychology
Aetna Life Insurance Company January 2012 - Present
Various Fortune 500 Companies March 2011 - December 2011
Prime Therapeutics, LLC January 1998 - February 2011
Target Corporation January 1997 - January 1998
Skills
Quality Assurance, Databases, Data Warehousing, SQL, Analysis, Integration, Unix, DB2, Pharmacy, SAS, Employee Benefits, Medical Billing, IBM iSeries, Claim, SDLC, Visio, Software Documentation, Business Analysis, Process Improvement, Healthcare
Education
Notre Dame de Namur University
BS Business Administration, MBA
HCSC October 2013 - August 2014
Astellas Pharma October 2012 - October 2013
BCBS Montana - Vendor Hewlett Packard August 2012 - October 2012
Office Max May 2012 - August 2012
Western Union October 2011 - May 2012
Northern Trust Corporation June 2011 - October 2011
Coventry Health Care, an Aetna Company January 2011 - April 2011
Aetna Life Insurance Company June 2010 - December 2010
Walgreens July 2008 - May 2010
IRI December 2007 - June 2008
Skills
Requirements Analysis, SDLC, PL/SQL, Oracle, Software Project..., Data Warehousing, SOA, Business Intelligence, Agile Methodologies, ETL, Solution Architecture, Business Analysis, SOAP, Service Delivery, Eclipse, Business Objects, Teradata, Oracle Forms, DB2, RFI, Informatica, Data Migration
Education
Oklahoma City University 2000 — 2002
Master's degree, Database Systems
University of Madras 1995 — 1999
Bachelor of Engineering (B.E.), Computer Science
Cleveland Clinic July 2014 - Present
Summa Health System March 2012 - Present
Aetna Life Insurance Company September 2013 - July 2014
Summa Health System September 2010 - March 2012
Akron General Medical Center July 2000 - November 2008
Skills
Healthcare Information..., Hospitals, BLS, ACLS, Nursing, Patient Safety, EMR, Critical Care, Healthcare, Cpr Certified, Inpatient, Healthcare Management, Acute Care, Management, Utilization Management, Health Insurance
Education
Kent State University 2011 — 2013
MBA in Healthcare to be completed July 2013, MBA in healthcare
University of Akron 1992 — 2000
Bachelof of Science in Nursing, Registered Nursing/Registered Nurse
Aetna Life Insurance Company January 2014 - Present
Hospice Compassus December 2012 - September 2013
Interim Healthcare - Hospice CHAP Accredited April 2012 - October 2012
A-Med Home Health and Community Hospice CHAP Accredited June 2006 - April 2012
Heartland Hospice CHAP Accredited March 2003 - June 2006
Odyssey Healthcare September 2002 - March 2003
Vitas Healthcare January 1998 - January 2002
Home Health plus January 1997 - January 1998
Saint Joseph Rehabilitation Hospital January 1996 - January 1997
Presbyterian Hospital January 1995 - January 1995
Skills
Clinical Expertise, Strong financial..., Great leadership skills..., Hospice regulatory and..., Palliative Care, Home Health, RN, Clinical Research, Home Care, Healthcare, Medical/Surgical, Medicare, Nursing, Acute Care, Rehabilitation, Inpatient, Healthcare Management, Elder Care, Patient Advocacy, Physicians, ACLS, Case Managment, Mental Health, Physician Relations, Disease Management, Home Health Agencies, Healthcare Industry, Hospitals, Family Medicine, Managed Care, Medical Terminology, Medicaid, EHR, Quality Improvement, Utilization Management, Cpr Certified, Medical Records, End of Life, Medical-Surgical, Nursing Education, Case Management, HIPAA, Treatment, Health Education, Wound Care, BLS, Medicine, Nursing Management, Patient Safety, Home Infusion
Education
Texas A and M - Commerce 2013 — 2016
MBA, 3.0
The University of New Mexico 1992 — 1995
B.S.N, Nursing, 3.66
St. Paul Technical Institute 1981 — 1983
A.S, Design Technology
Lakewood Community College 1979 — 1983
A.A, Liberal Arts
Home February 2010 - Present
Computer Alliance 2006 - February 2009
Computer Staffing July 1998 - December 2005
Aetna Life Insurance Company October 1978 - November 1997
Education
Iona College 1975 — 1977
MBA, Management Science
SUNY Brockport 1966 — 1969
BS, Mathematics
SurveyGizmo November 2012 - Present
SurveyGizmo May 2013 - November 2013
SurveyGizmo March 2012 - November 2012
SurveyGizmo December 2010 - March 2012
Aetna Life Insurance Company October 2009 - March 2010
Aetna Life Insurance Company September 2008 - December 2009
Suncoast Motion Picture Company November 2003 - August 2005
Skills
Survey Design, HTML, Troubleshooting, Customer Service, Software Documentation, Technical Writing, Social Media, Data Analysis, Email Marketing, Analysis, Microsoft Office, CSS, Social Networking, Salesforce.com, Social Media Marketing, OS X, SaaS, Marketing Research, Analytics, Team Leadership, Account Management, SEO, WordPress, Research, Survey Development, Critical Thinking, VMware, Public Speaking, Technical Support, SPSS, Facebook, iWork, Quality Assurance, Project Coordination, testing, Problem Solving, Project Management, Software Project..., Release Management, Software Development, Interdepartmental..., Web Applications, Agile Methodologies, Subversion, PHP
Education
University of South Florida 2004 — 2008
Bachelor's Degree, International/Global Studies
Kansai Gaidai University 2006 — 2007
Japanese Studies
Woodbridge High School 2000 — 2004
High School, Creative Writing
Jim O'Mara Golf Pro LLC January 2007 - Present
Beantown Promotions 2005 - 2010
Aetna Life Insurance Company June 1984 - April 1992
Skills
Financial Analysis, Payroll, Account Reconciliation, Accounting, Journal Entries, General Ledger, Invoicing, Financial Statements, Payroll Taxes, Budgets
Education
Skidmore College 1980 — 1984
Bachelor of Arts (B.A.), Sociology
Aetna Life Insurance Company May 2003 - Present
MassMutual Financial Group November 2000 - February 2002
Citi October 1998 - February 2000
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership
Education
Keene State College
Bachelor's degree, Social Sciences
Aetna Life Insurance Company September 2012 - Present
CommunityCare Managed Health Care Plans of Oklahoma August 2011 - September 2012
UnitedHealth Group April 2002 - September 2011
Saint Francis Health System August 2000 - April 2002
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 1995 - August 2000
The Prudential Health Care June 1989 - October 1995
Skills
Financial Analysis, Analytics, Insurance, Health Insurance, Process Improvement, Business Analysis, Financial Modeling, Managed Care, Sarbanes-Oxley Act, Medicare, Data Analysis
Education
Oklahoma State University 2002 — 2007
Master of Business Administration (MBA), Finance
Oklahoma State University 1984 — 1988
Bachelor's degree, Accounting
Aetna March 2014 - Present
Aetna Life Insurance Company November 2013 - March 2014
Coventry Health Care August 2011 - November 2013
Coventry Health Care February 2007 - August 2011
Education
University of Kansas 1998 — 2001
Master of Arts (M.A.), Mathematics
Kansas State University 1994 — 1998
Bachelor of Science (B.S.), Sociology
Old Dominion University 1982 - 1992
Aetna Life Insurance Company October 1974 - November 1977
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Event Planning, Outlook, Office Management, Research, Budgets, Management, Team Building
Education
Tidewater Community College 2009 — 2013
Certificate in Small Business Management, Small Business Administration/Management, B
Old Dominion University 1982 — 1984
Frazier Wealth Strategies, Inc. June 2009 - Present
401Konnect 2001 - 2003
TRI-AD 2000 - 2001
Administrative Management Group 1998 - 2000
Aetna Life Insurance Company 1996 - 1998
New England Financial 1994 - 1996
Northern Trust Corporation 1991 - 1994
Skills
Business Analysis, Change Management, Risk Management, Financial Analysis, Project Management, Banking, Management Consulting, Business Strategy, Financial Modeling, Strategic Planning, Investments, Process Improvement, SDLC, Requirements Analysis, SQL
Education
Southern Illinois University, Carbondale 1987 — 1991
B.S. Finance, Banking, Corporate, Finance, and Securities Law
Aetna Life Insurance Company August 1999 - January 2013
Education
Temple University - Fox School of Business and Management
Aetna Life Insurance Company January 2015 - Present
Rady Children's Hospital November 2012 - January 2015
Rady Children's Hospital February 2003 - November 2012
Akron Children's Hospital September 1996 - June 2000
Skills
29 years of..., Certified in Neonatal..., Board Certified Nurse..., BLS, PALS, NRP, TNCC, 10 Years Level 3 NICU..., 4+ years..., PADI Open Water Dive..., Nursing, Pediatrics, ACLS, BLS, NICU, ICU, PALS, Inpatient, CPR Certified, Healthcare, Healthcare Information..., Patient Safety
Education
Western Governors University 2011 — 2013
Master's of Science in Nursing, Leadership and Management
St. Josephs College, Windham Maine 1990 — 1994
Bachelor of Science, Registered Nursing/Registered Nurse
Owens Community College 1982 — 1984
Associate Degree in Applied Science, Registered Nursing/Registered Nurse
Hoffman Management Co. August 2005 - Present
Niche Real Estate January 2002 - January 2005
TIAA-CREF January 1996 - January 2002
Aetna Life Insurance Company January 1990 - January 1995
Aetna January 1987 - January 1990
BARCLAYS BUSINESS CREDIT, INC January 1981 - January 1987
TRAVELERS INSURANCE COMPANY January 1978 - January 1981
Education
Union College
BA, Economics
University of Hartford
MBA, Finance
Aetna Life Insurance Company July 1999 - Present
Milliman May 1992 - July 1999
Skills
Health Insurance, Disability Insurance, Actuarial Science, Microsoft Excel, Data Analysis
Education
Temple University - Fox School of Business and Management 1988 — 1992
Bachelor of Business Administration (B.B.A.), Actuarial Science
Yale University December 2013 - Present
Aetna Life Insurance Company November 2012 - November 2013
Atlantic County Law Dept. March 2005 - August 2012
Skills
Contract Management, Health Insurance, Process Improvement, Leadership, Risk Management, Project Management, Analysis, Insurance, Contract Negotiation, Management, Vendor Management, Strategic Planning, Cross-functional Team..., Program Management, Negotiation, Team Building, Customer Service, Change Management
Education
Rutgers University School of Law - Camden
Aetna Life Insurance Company February 1995 - Present
Skills
Insurance, Process Quality..., Talent Management, Eligibility, Billing Premimum..., ePublisher, Customizer, HIPAA, Protected Health..., Outsourcing, Sharepoint, Distance Learning, Dental Maintenance..., HMO, PPO, Contract installation, DocFind, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, EPO, Project Management, Time Management, microsoft access, document production, Auditing
Education
Post University 2010 — 2011
Human Resources Management and Services
University of Saint Joseph 1985 — 1989
Bachelor's Degree, Art History, Criticism and Conservation
Aetna Life Insurance Company April 1999 - Present
Skills
Insurance, Pleadings, Product Liability, Class Actions, Mediation, Insurance Law, Civil Litigation, Litigation Management, Litigation, Commercial Litigation
Education
University of Phoenix - Online Campus 2005 — 2008
Bachelor of Science (BS), Criminal Justice Administration
Manchester Community College 1997 — 2000
Associate of Science (AS), Paralegal Studies
Aetna Life Insurance Company March 2011 - Present
Tenet Healthcare/Conifer 2004 - 2011
Skills
Health Insurance, Insurance, Employee Benefits, Claim, Underwriting, Change Management, Claims Management, Business Process..., Healthcare, Strategic Planning, Business Analysis, Customer Service, General Insurance, SDLC, Benefits Administration, Vendor Management, Risk Management, Leadership, Healthcare Management, Performance Management
Education
New York University
Master's degree, Nursing Administration
Aetna Life Insurance Company
Skills
Customer Service, Health Insurance, Employee Benefits, Healthcare, Medicare, Call Centers, Managed Care, Insurance, Process Improvement, HIPAA, Claims Management, Business Analysis, Business Process..., Case Management, SDLC
Education
Kaplan University 2013 — 2015
Master of Business Administration (MBA), Human Resources Development
Memorial Hermann Health System July 2006 - Present
Aetna Life Insurance Company March 1984 - March 2002
Education
Seminole Community College 1986 — 1990
Associate's degree, Business Administration, Management and Operations
Aetna Life Insurance Company August 1990 - Present
Education
American Business & Fashion 1987 — 1988
Fashion Merchandising/Marketing
Mitchell Community College 1985 — 1987
Associate of Arts (A.A.)
Starmount High School 1981 — 1985
Nestlé Waters North America 2009 - 2013
Duplium October 2008 - December 2008
Aetna Life Insurance Company September 2007 - October 2008
General Motors October 2001 - February 2006
Skills
Customer Service, Accounts Receivable, Accounts Payable, Appointment Scheduling, Health Insurance
Education
Pikes Peak Community College 2000 — 2001
Currently pursuing, Social Work
S. H. Rider High School 1974 — 1979
Primerica December 2013 - Present
Aetna Life Insurance Company 1986 - 1991
Skills
Insurance, Financial Reporting, Health Insurance, Outlook, Account Management, Financial Analysis, Access
Education
Union College (NE) 1981 — 1986
Bachelor's Degree, Accounting and Business/Management
Union College (NE) 1981 — 1986
Bachelor of Applied Science (BASc), Computer Science
Aetna Life Insurance Company January 2014 - Present
Coventry WCS 1990 - Present
Concentra / Coventry WCS 2000 - 2011
Skills
Insurance, Employee Benefits
Education
Jefferson Community College 1995 — 2001
Associates Business Office, with emphasis on medical
Aetna Life Insurance Company
Skills
Healthcare, Hospitals, Nursing, Medical-Surgical, BLS, HIPAA, Acute Care, Managed Care, Inpatient, Patient Safety, Medicare, Patient Education, Patient Advocacy, Home Care, Nursing Education, Disease Management, Case Management, Utilization Management, CPR Certified
Education
Lehigh Carbon Community College 1992 — 1994
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Aetna July 2013 - Present
Aetna Life Insurance Company July 2013 - Present
Coventry Healthcare of Florida July 2007 - July 2013
elite personnel March 2007 - July 2007
United States Postal Service February 2005 - January 2007
Bisk Education November 2001 - March 2003
Education
Saint Leo University
AA, Business Administration