Experience
Bisk Education   July 2013 - Present
International Society for Pharmaceutical Engineering (ISPE)   November 2012 - June 2013
Hasbro, Inc.   March 2004 - October 2012
Hasbro, Inc.   2008 - 2012
Hasbro, Inc.   2004 - 2008
Internet World Magazine   2002 - 2004
Cervalis, Inc.   2000 - 2001
HomePortfolio.com  1999 - 2000
Design Times Magazine   1998 - 2000

Skills
Copywriting, Direct Marketing, Copy Editing, Social Media Marketing, People Management, Proofreading, Technical Writing, Corporate Communications, Project Management, Web Content, Content Strategy, Journalism, Digital Marketing, Editing, Concept Development, Marketing Communications, B2C Marketing, B2B Marketing, Email Marketing, Cross-functional Team..., Integrated Marketing, Brand Development, SEO copywriting, Content Management, Content Marketing, Product Marketing, SEO, Content Writing, Brainstorm Facilitation, Creative Strategy, Creative Writing, Research, Press Releases, Idea Generation, Publishing, Style Guides, Consumer Products, Editorial, Creative Direction, Storytelling, Blogging, Advertising, Consumer Goods, Presentations, Magazines, Publications, Packaging, Social Media, WordPress, HTML

Education
Boston University College of Communication
Bachelor’s Degree, Journalism

Experience
Bisk Education   March 2009 - June 2013
Bisk Education   2008 - 2009
FreeIQ   2007 - 2007
Hopestream International   August 2002 - July 2005

Skills
Master Certificate in..., Software Quality..., Manual Testing, Process Improvement, SDLC, Software Documentation..., Usability Testing, SharePoint, Analyst

Education
Delta College
Small Business Administration

Experience
Merge Healthcare  December 2012 - Present
NexTech  August 2008 - July 2012
Bisk Education   January 2006 - November 2007
JLM Industries   January 2005 - January 2006

Skills
Medical Sales, Medical Devices, Medical Software Sales, Pharmaceutical Industry, Cold Calling, Selling Skills, Sales Management, Account Management, Marketing Strategy, Negotiation, Contract Negotiation, Strategic Planning, New Business Development, Leadership, Sales Process, Sales, Pharmaceutical Sales, Training, Management, Sales Operations, Sales Presentations, Trade Shows, Capital Equipment, Hospitals, Solution Selling, Relationship Building, Salesforce.com, Healthcare, Consultative Selling, Direct Sales

Education
University of South Florida   2004 — 2008
"BS", Communication and Business major with an emphasis in marketing communications

Edison Community College   2001 — 2002
Invasive Cardiovascular Tech program

Vero Beach High School   1997 — 2001
High School Diploma, High School

Experience
Nielsen  September 2014 - Present
WeScore   February 2014 - April 2014
Ultimate Medical Academy  January 2014 - April 2014
iBulldoze Hunger w/Feeding America   November 2013 - March 2014
Premium Retail Services  November 2013 - February 2014
RedVector.com  August 2013 - January 2014
GMR Marketing  December 2013 - December 2013
Verizon Wireless Pre-Promotion Program at USF   September 2013 - October 2013
Bisk Education   2013 - 2013
Enactus USF   2013 - 2013

Skills
Social Media Marketing, Marketing, Social Media, Leadership, Email Marketing, Public Relations, Blogging, Management, Online Advertising, Time Management, Integrated Marketing, Training, Social Networking, Facebook, Proposal Writing, Program Management, Advertising, Entrepreneurship, Lead Generation, HTML, Strategic Planning, Online Marketing, Event Planning, Nonprofits, Data Analysis, Marketing Research, Marketing Communications, Teamwork, Strategy

Education
University of South Florida   2012 — 2014
Bachelor of Science, Business, Management, Marketing, and Related Support Services

University of South Florida - College of Business Administration   2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services

Broward Community College   2010 — 2012
AA, Accounting, 3.64

Nova Southeastern University   2009 — 2010
Business, Management, Marketing, and Related Support Services

Experience
Bank of America  September 2014 - Present
The Home Outfitter   December 2009 - Present
Bank of America  September 2003 - September 2014
Bisk Education   September 2002 - September 2003
United States Air Force  August 1982 - September 2002

Skills
Six Sigma, Green Belt, Change Management, Program Facilitation, Project Management, Kaizen, Operational Excellence, Business Process..., Performance Improvement, Operations Management, Retail, Organizational..., Customer Service, Program Management, Performance Management, Organizational..., Management Consulting, Supervisory Experience, Process Improvement, Management, Banking, Sales

Education
Warner University   2000 — 2002
Bachelor of Arts (B.A.), Organizational Management

Community College of the Air Force   1982 — 2002
Associate of Arts and Sciences (A.A.S.), Personnel Administration

Community College of the Air Force   1982 — 2002
Associate of Arts and Sciences (A.A.S.), Electronic Systems Technology, 3.949

Experience
BrandMD Skin Care   April 2012 - Present
Jovani Design   January 2000 - Present
Bisk Education   December 2007 - April 2011
BigGross.com   January 2001 - June 2004

Skills
Advertising, Marketing, Online Advertising, Art, Art Direction, Fine Art, Graphic Design, Creative Writing, Adobe Creative Suite, Photoshop, Illustrator, Digital Photography, Digital Illustration, Creative Direction, Digital Painting, Acrylic Painting, Drawing, Logo Design, Posters, Web Design, Business Cards

Education
Tampa Technical Institute   2001 — 2003
Associate of Arts (AA), Digital Graphic Design

Marchman Technical Education Center   1999 — 2001
Associate of Arts and Sciences (AAS), Graphic Design

Experience
IBDJourneys   March 2012 - Present
Exakt Marketing  2009 - Present
Meet Miss Write   January 2001 - Present
Bisk Education   May 2009 - January 2014
WellCare  August 2008 - March 2009
Triad Digital Media  April 2007 - March 2008
Imaging Network   July 2001 - March 2007
World Avenue  2005 - 2007

Skills
Social Media Marketing, SEO, Copywriting, Online Marketing, Blogging, Web Content Management, Content Management, Digital Branding, Public Relations, Trade Publications, Trade Show Coordination, Trade Show Management, Email Marketing, Social Media, Digital Marketing, Advertising, Facebook, Online Advertising, SEM, Direct Marketing, Marketing Communications, Social Networking, Web Content, Web Analytics, Lead Generation, Google Analytics, Press Releases, Website Development, Wordpress, PPC, Newsletters, Editing, Google Adwords, Digital Strategy, Content Development, Digital Media, Writing, SEO copywriting, Corporate Communications, Web Marketing, CMS, Content Strategy, Interactive Marketing, Twitter, Integrated Marketing, Copy Editing, Marketing

Education
Rowan University   2003 — 2005
Bachelor of Arts (B.A.), Journalism

Florida International University   2001 — 2003
Journalism

Florida Atlantic University   1999 — 2001
Communication, Journalism, and Related Programs

Experience
MedPartners HIM  August 2012 - Present
Bisk Education   August 2009 - August 2012
Kforce Professional Staffing  August 2007 - August 2009
Tampa Bay Buccaneers  2005 - 2009
Tampa Yankees   2008 - 2008

Skills
Case Managment, Healthcare, Documentations, Medical Coding

Education
Florida Institute of Technology   2010 — 2012
MBA, Management

Saint Leo University   2003 — 2007
Bachelors, Sport Business

University of Notre Dame - Mendoza College of Business

Experience
Honda of America Mfg., Inc.   July 2014 - Present
Bisk Education   March 2012 - May 2014
Honda of America Mfg., Inc.   May 2010 - May 2011
Walgreens  May 2006 - May 2010
Tampa Bay Buccaneers  June 2002 - May 2006
Tampa Bay Rays  April 2003 - April 2006
Van Ru Credit Corporation  July 2001 - June 2002
Court TV  June 1997 - June 2001
Court TV  September 1994 - April 1995

Skills
Problem Solving, Team Building, Customer Service, Sales Growth, Customer Relations, Negotiation, Teamwork, Team Leadership, Mentoring, Planning, Budgeting, Time Management, Microsoft Office, Troubleshooting, Administration, Pro Forma Income..., Balance Sheets, Cash Flow Statements, Break-even Analysis, New Business Development, Analysis, Shipping, Cash Flow, Inventory Management, Word, Excel, Supervisory Skills, Public Speaking, Strategic Planning, Account Management, PowerPoint, Research, Open Enrollment, Enrollment Management, Online Enrollment, Academic Advising, Student Financial Aid, Six Sigma, DMAIC, Lean Management, Lean Operations, Sales Operations, Program Management, Human Resources, Lead Generation, Budgets, Cold Calling, Call Centers, Data Entry

Education
Northcentral University   2013 — 2017
Doctor of Business Management, Business Administration and Management, General

Strayer University   2011 — 2013
Master, Business Administration; Finance

Villanova University   2012 — 2012
Certificate, Six Sigma Green Belt

University of Phoenix   2006 — 2009
Master of Business Administration, Human Capital

University of Tampa   2003 — 2005
Bachelor of Arts (BA), Communication and Media Studies

University of Tampa - John H. Sykes College of Business   2003 — 2005
Bachelors of Art, Communications

Borough of Manhattan Community College   1994 — 1997
Associates, Mass Comminications

Experience
PwC  July 2015 - Present
Ashland University  August 2012 - December 2014
The Ohio Society of CPAs  August 2013 - May 2014
Bisk Education   May 2012 - May 2014
PwC  June 2013 - August 2013
Grant Thornton LLP  January 2013 - April 2013
The Gorman-Rupp Company  August 2012 - December 2012
Auditor of State - Ohio  May 2012 - August 2012
Nordson Corporation  May 2011 - July 2011

Skills
Microsoft Office..., Excel, PowerPoint, Word, TeamMate, Spreadsheets, Access, Microsoft Excel, Leadership, QuickBooks

Education
Ashland University   2013 — 2014
Master of Business Administration (MBA), Accounting

Ashland University   2010 — 2014
Bachelor of Science in Business Administration, Accounting, Senior

Experience
ADEX Medical Staffing, LLC.   November 2013 - Present
Bisk Education   February 2013 - November 2013
Virginia College  August 2011 - April 2012
The Home Depot  February 2011 - July 2011
Lifestyle Family Fitness  June 2008 - November 2008

Skills
Leadership, Customer Service, Training, Sales, Cold Calling, Temporary Placement, Time Management, Healthcare, Applicant Tracking..., Hospitals, Interviews, Staffing Services, Contract Recruitment, Resume Writing, Sourcing, Microsoft Office, Program Management, Medical Staff..., Nurse Recruitment, Nurse Management, Screening Resumes, Qualifying Candidates, Qualifying Prospects, Outlook, Management, Microsoft Excel, Team Building, Microsoft Word, Public Speaking, Recruiting, Social Media

Education
University of South Florida   2008 — 2013
Bachelor of General Studies, Public Health

Eckerd College   2005 — 2008
No Degree Earned, Biochemistry

Manatee Community College   2003 — 2005
Associate of Arts (A.A.), General Studies

Cardinal Mooney High School   1999 — 2003
Diploma, General studies and college prepatory

Experience
Military Health System (MHS)   June 2015 - Present
School District of Manatee County  August 2013 - May 2015
205th Press Camp Headquarters, U.S. Army Reserve   February 2012 - March 2015
CACI International Inc (in support of U.S. Central Command)   2009 - August 2013
U.S. Army Office of the Chief of Public Affairs (OCPA)   2006 - 2009
Raymond James Financial Inc.  2005 - 2006
U.S. Army Reserve   2003 - 2005
Tampa Port Authority  2002 - 2005
Bisk Education   2001 - 2002
MassHousing  1996 - 2000

Skills
Strategic Communications, Public Relations, Community Relations, Crisis Communications, Government, Military, Corporate Communications, Spokesperson, Public Speaking, Writing, Strategic Planning, Media Relations, Microsoft Office, Budgeting, Event Planning, Press Releases, Research, PowerPoint

Education
Boston College   1997 — 1999
MS, Administrative Studies

North Adams State College   1983 — 1988
BACHELOR OF ARTS, English

Experience
Citi  September 2014 - Present
Independent Consultant (IA, UXD, UCD, Concept Development and Strategy)   August 2002 - Present
Bisk Education   August 2011 - August 2014
Bisk Education   July 2007 - December 2008
Digital Lightbridge  November 2004 - March 2006
Random House  December 1999 - August 2002
Independent Consultant  March 1996 - December 1999
Time Warner Inc.  June 1994 - March 1996

Skills
User Experience, Web Design, User Interface Design, Adobe Creative Suite, Landing Page..., Art Direction, CSS, HTML 5, Layout, Web Development, Multivariate Testing, Analytics, Branding, A/B testing, HTML5

Education
Florida Institute of Technology   2012 — 2012
Business Administration and Management, General

University of San Francisco   2012 — 2012
Advanced Professional Internet Marketing Certificate, Interactive Marketing, Internet Advertising

School of Visual Arts
Bachelor of Fine Arts, Graphic Design and Advertising, GPA: 3.9/4.0

Boston University
Graphic Design

Experience
Global Spectrum  May 2012 - Present
Bisk Education   February 2014 - August 2014
Creative Loafing  August 2013 - December 2013
USF Oracle  August 2010 - December 2013
University of South Florida  January 2013 - May 2013
Gap Inc.  December 2011 - January 2012
The Dollywood Company  June 2011 - July 2011

Skills
Journalism, Feature Articles, Copy Editing, News Writing, Sports, Sports Writing, AP Style, Writing, Blogging, Photography, Feature Writing, SEO, Video Editing, Headline Writing, Youth Leadership, Non-linear Editing, Event Writing, Link Building, Press Releases, Editing, Microsoft Office

Education
University of South Florida   2010 — 2013
Bachelor of Arts (B.A.), Mass Communication/Media Studies

Daytona Beach Community College   2008 — 2010
Associate of Arts (AA), General Education

Experience
Sierra Lobo Inc  August 2014 - Present
Aeronautical Systems Engineering, Inc. (ASE)   November 2013 - June 2014
Bisk Education   May 2012 - November 2013
Bright House Networks  November 2006 - May 2012
Academic Financial Services  November 2004 - November 2006
Bank of America  April 2002 - May 2004

Skills
Presagis Creator, GIMP, XML, Game Design, Flight Simulation, C++, Visual C++, 3D Studio Max, Photoshop, Time Management, Java, Programming, Android SDK, Unreal Engine 3, Game Maker, Maya, Blender, Teamwork, Management, Team Building, Visual C#, Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, Sales Operations, Access, Customer Satisfaction, Training, Call Centers, Excel

Education
DeVry University   2008 — 2013
Bachelor of Science, Game Simulation and Programming, 3.91 GPA summa cum laude

Villanova University
Certificate of Achievement, Essentials of Software Testing, Certificate of Achievement

Villanova University
Certificate of Achievement, Six Sigma Green Belt, Certificate of Achievement

Lake Catholic High School   1993 — 1997
diploma, Gen ed and Architecture

Experience
Bisk Education   August 2014 - Present
Saint Leo University  January 2011 - Present
U.S. International Media   March 2004 - October 2009
Patriot Communications, Los Angeles, CA   March 1998 - February 2004
Western International Media, Los Angeles, CA   January 1995 - February 1998

Skills
Illustrator, Adobe Creative Suite, Adobe Captivate 8, Logo Design, Graphics, Advertising, InDesign, Creative Direction, Photoshop, Web Design, Posters, Image Manipulation, Photography, Publishing, Illustration, Pre-press, Digital Illustration, Flash Animation, Mac, Cartoons, Marketing, Catalogs, Flyers, Storyboarding, Graphic Design, Art Direction, Dreamweaver, Character Animation, Layout, Typography, Vector Illustration, Business Cards, Visual Communication, Banners, Adobe Acrobat

Education
Saint Leo University   2012 — 2014
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities

Platt College   1994 — 1994
Certificate of Completion, Computer Graphics

Art Institute of Philadelphia   1981 — 1983
Associate of Arts (AA), Commercial Art, Deans List

Experience
Veredus Corporation  December 2013 - Present
JP Morgan Chase  November 2010 - December 2013
Bisk Education   2009 - 2010
Raymond James  2008 - 2009
JPMorgan Chase  2006 - 2008
Wachovia, A Wells Fargo Company  2000 - 2006
Bank of America  1998 - 2000
Alltel Information Services fka Systematics   1993 - 1999
First Citizens Bank  1990 - 1993

Skills
SharePoint, Business Analysis, Vendor Management, Visio, Marketing, Business Process..., SDLC, Process Improvement, CRM, Time Management, Requirements Analysis, Integration, Software Project..., Business Intelligence, Project Management, Management, Analysis, User Acceptance Testing, Software Documentation, Requirements Gathering, Consulting, SQL, Business Process, Leadership, Program Management, Awesomeness

Education
Arkansas State University   1990 — 1994

Chaparral Career College

Pikes Peak Community College

University of Arkansas at Little Rock

Experience
FKQ Advertising  September 2012 - Present
Wenstrom Communications, Inc.   January 2011 - September 2012
Bisk Education   September 2010 - January 2011
St. Claire Group  December 2008 - July 2010
Miller Brooks, Inc.   June 2008 - December 2008
Young & Laramore  August 2004 - June 2008

Skills
Microsoft Excel, Microsoft Office, Microsoft Word, SmartPlus, PPM Analysis Tool, Media Professional, Scarborough Research, Qualitap, Arbitron, Strata, Mac OS X, Media Buying, Negotiation, Advertising Research, Marketing Communications, Media Planning, Competitive Analysis, Strategic Partnerships, Traditional Media, Interactive Advertising, New Media Marketing, Nielsen Data, Market Analysis, Advertising, Advertising Sales, Public Relations, Outdoor Advertising, Radio, Online Advertising, Digital Media, Integrated Marketing, Email Marketing, Social Media Marketing

Education
University of San Francisco - Masagung Graduate School of Management   2010 — 2010
Professional Certificate, Integrated Online Strategies

Ball State University   2001 — 2004
B.A., Advertising

Purdue University Calumet   2000 — 2001
Communications

Experience
Bisk Education   May 2014 - Present
Bisk Education   August 2013 - May 2014
Bisk Education   February 2012 - August 2013
Bisk Education   September 2007 - February 2012
Sprint  April 1999 - August 2007

Skills
Team Building, Team Leadership, Call Centers, SharePoint, Vendor Management, Management, Software Documentation, Customer Service, Microsoft Office, Strategic Planning, CRM, Salesforce.com, Access, SDLC, Recruiting, Instructional Design, Project Planning, Coaching, Quality Assurance, Training, Project Management, Six Sigma, Leadership, tactical leadership, Employee Training, Account Management, Leadership Development, Customer Satisfaction, Outlook, Business Analysis, Program Management, Human Resources, Process Improvement, Sales, Sales Management, E-Learning, Staff Development, Contract Management, Negotiation, Testing, Public Speaking, PMP

Education
Florida Institute of Technology
Bachelor of Arts (B.A.), Applied Psychology

University of Notre Dame
Executive Certificate, Business Administration

Villanova University
Master Certificate, Applied Project Management

Villanova University
Master Certificate, Lean Enterprise Solutions

Experience
Tampa Bay Times - Times Publishing Co  May 2014 - Present
Bisk Education   September 2012 - March 2014
Florida Communications Group- TBO.com, The Tampa Tribune and WFLA-TV   June 2008 - December 2011
The Tampa Tribune  February 2003 - June 2008
St. Petersburg Times  October 1997 - December 2000

Skills
Marketing Strategy, Marketing Communications, Social Media Marketing, Marketing Management, Copywriting, Public Relations, Corporate Communications, Media Relations, Media Planning, Digital Media, Advertising, Project Management, Media Buying, Brand Management, Online Advertising, B2B Marketing, SEO, Press Releases, Google Analytics, Multimedia, Facebook, Marketing, Strategy, Social Media, Integrated Marketing, Digital Marketing, New Media, Online Marketing, Creative Direction, Direct Mail, SEM, Email Marketing, Product Marketing, Mobile Marketing, Market Planning

Education
University of South Florida - MBA, College of Business Administration
MBA, Marketing

University of San Francisco
Advanced Professional Internet Marketing Certificate

Emerson College
BS, Mass Communications

Experience
Ashton Woods Homes  April 2013 - Present
BlueGrace Logistics  July 2012 - April 2013
Cracker Barrel Old Country Store  June 2004 - September 2012
BlueGrace Logistics  November 2011 - July 2012
BlueGrace Logistics  August 2011 - November 2011
Bisk Education   March 2011 - August 2011
BJ's Restaurants, Inc.   February 2009 - August 2010
Caribbean Conservation Corporation   May 2008 - August 2008
The Independent Florida   January 2007 - May 2007

Skills
Phone Skills, People Skills, Interviewing Skills, Recruiting, Problem Solving, Time Management, Blogging, Content Marketing, Telephone Skills, Advertising, Training, Sales, Logistics, Marketing, Social Media, Management, Social Media Marketing, Account Management, Sales Operations, Interviews, Public Relations, Project Planning, Copywriting, Brand Management, Branding & Identity, Brand Awareness, Rebranding

Education
University of Florida   2006 — 2009
BS, advertising

Edison Community College   2003 — 2006
Associate, General AA

Experience
MidFlorida Real Estate Sales LLC  September 2004 - Present
Photography by Donna Beckert   December 1998 - Present
Photography by Donna Beckert   1998 - Present
Bisk Education   February 2003 - July 2004
The St. Petersburg Times  1990 - 1998

Skills
Real Estate, Foreclosures, Sellers, Portraits, Buyer Representation, Short Sales, Photography, Listings, Relocation, Investors, REO, Single Family Homes

Education
Broward College
Photography

St. Petersburg College
Business Administration and Management, General; Telecommunications

Tulane University
MBA Certificate

Experience
Bisk Education   April 2014 - Present
Saint Leo University  June 2012 - April 2014
Homeland Intelligence Technologies Int.   May 2011 - May 2012
United States Air Force  December 2007 - October 2010
United States Air Force  November 2004 - December 2007
United States Air Force  June 2001 - November 2004
United States Air Force  November 1997 - June 2001
United States Air Force  November 1994 - November 1997
United States Air Force, Bitburg   November 1990 - November 1994
United States Air Force  August 1987 - November 1990

Skills
Training, Leadership, Military, Program Management, Management, Recruiting, Human Resources, Government, Interviews, Security, Coaching

Education
Bellevue University   2009 — 2010
BS, Human Resources

Community College of the Air Force   2001 — 2009
Associates, Human Resources

Experience
Bisk Education   July 2011 - Present
Bisk Education   June 2010 - August 2011
Bisk Education   June 2008 - July 2010
Datamark  February 2008 - April 2008
Datamark  August 2006 - February 2008
Generation Marketing   August 2005 - July 2006
Newspaper Agency Corporation  August 2004 - July 2005

Skills
Brand Stewardship, ROI Accountability, Online Marketing, Online Advertising, New Business Development, Online Lead Generation, Media Strategy, Negotiation, Media Buying, Interactive Media..., Online Media Buys, Cost Per Lead, Market Analysis, ROMI, Direct Marketing, Affiliate Marketing, Lead Generation, Digital Marketing, Interactive Marketing, Strategy, Advertising, Direct Mail, SEM, Integrated Marketing, Social Media Marketing, Email Marketing, Marketing, Mobile Marketing, Web Analytics, Marketing Strategy

Education
Florida Institute of Technology   2010 — 2012
MBA, Marketing, 3.9

University of San Francisco   2009 — 2009
Masters Certificate, Internet Marketing

Southern Utah University   2002 — 2004
BS, Communication

Experience
Bisk Education   February 2014 - Present
DME  April 2013 - February 2014
Seminole Boosters, Inc.   2001 - March 2013

Skills
CRM, Leadership, Email Marketing, Strategy, Training, Management, Software Implementation, ScrumMaster, Marketing Communications, Social Media Marketing, Event Management, Data Analysis, Market Planning, Marketing, Direct Marketing, Web Project Management, Public Relations, Salesforce.com, Project Management, Raiser's Edge, Online Marketing, Marketing Strategy, Digital Marketing, Blackbaud Net Community, Marketing Management, Advertising, Lead Generation, Brand Development, Blackboard Connect, Integrated Marketing, Market Research, Paciolan, Ticket Marketing, Customer Segmentation..., Integrated...

Education
Florida State University   2001 — 2002
M.S., Integrated Marketing Communications

Florida State University   1999 — 2001
B.S., Marketing

Broward College   1997 — 1999
AA

Experience
IRONMAN  January 2015 - Present
M.K. Williams   August 2015 - Present
Bisk Education   October 2013 - January 2015
Bisk Education   January 2013 - October 2013
Bisk Education   March 2012 - January 2013
Bisk Education   June 2011 - March 2012
USAA  June 2010 - June 2011
Drexel University- Enrollment Management  April 2009 - March 2010
Drexel University- Enrollment Management  September 2008 - March 2009
Drexel University  April 2008 - September 2008

Skills
Leadership, Analysis, Market Research, ROI Optimization, Marketing Strategy, Program Development, Strategic Planning, Landing Page..., Public Speaking, Process Improvement, Social Media, Customer Service, Budgets, Higher Education, Negotiation, Email Marketing, Process Efficiency, Return on Investment, ROI Analysis, Media Buying, Testing, Campaign Management, Campaign Optimization, Ad Networks, Mobile Advertising, Program Evaluation, Traffic Management, Web Marketing, Online Marketing, Strategy, Copy Editing, Creative Writing, HTML, Project Management, Microsoft Office, Management, Conversion Rate..., CRO, Writing, Content Writing, Web Content Creation, Web Content Optimization

Education
Drexel University   2006 — 2010
Bachelor of Science, Economics, American Studies

Stuart Country Day School   2002 — 2006

Experience
Bisk Education   August 2015 - Present
Viewpost  August 2011 - May 2015
Electronic Arts  July 2004 - August 2011
RTzen, Inc.   May 2001 - July 2004
incremental images   October 2000 - May 2001
Discreet (Autodesk)   June 1998 - November 2000
Development Design Group  May 1991 - July 1994

Skills
Video Games, Software Development, Scrum, Game Development, Xbox 360, PS3, Software Engineering, Perforce, Mobile Devices, 3D, C++, Agile Project Management, Leadership, Architecture, Team Leadership, Agile Methodologies, .NET, Project Management, Start-ups, Program Management, User Interface, Computer Graphics, 3D Studio Max, Rendering, Architectures

Education
Cornell University   1996 — 1998
Master of Science (MS), Program of Computer Graphics (http://www.graphics.cornell.edu)

Virginia Polytechnic Institute and State University   1994 — 1996
Master of Science (MS), Colleges of Architecture and Computer Science

Virginia Polytechnic Institute and State University   1984 — 1990
Bachelor of Architecture (BArch), College of Architecture

Experience
Duke University – The Fuqua School of Business   July 2014 - Present
Georgia-Pacific LLC  May 2015 - August 2015
CollegeCert   October 2014 - May 2015
Bisk Education   August 2013 - July 2014
Raymond James Financial Inc.  June 2012 - August 2013
Raymond James Financial Inc.  August 2011 - June 2012
Aon Hewitt  July 2010 - August 2011
Prophet  January 2010 - May 2010
TwentySix2 Marketing  October 2008 - March 2010
SunTrust Bank  May 2009 - July 2009

Skills
Brand Management, Market Research, Marketing Strategy, Competitive Analysis, Marketing, Strategy, Digital Marketing, Corporate Communications, Integrated Marketing, Cross-functional Team...

Education
Duke University - The Fuqua School of Business   2014 — 2016
Master of Business Administration (M.B.A.), Strategy

Emory University - Goizueta Business School
Bachelor of Business Administration (B.B.A.), Marketing, Management

Experience
Garretson Resolution Group  April 2014 - Present
Dental Relief   October 2013 - March 2014
Bisk Education   August 2012 - December 2012
AAA APARTMENT STAFFING  January 2012 - July 2012
Ultimate Medical Academy  August 2011 - December 2011
Aronov  January 2011 - June 2011
Thomas, Means, Gillis & Seay   August 2010 - April 2011
Walmart  May 2009 - August 2010

Skills
Student Financial Aid, Outlook, PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Marketing, Higher Education, Event Planning, Research, Staff Development, Training, Policy, Public Speaking, Team Building, Time Management

Education
Southern University at New Orleans   2013 — 2015
Master’s Degree, Criminal Justice and Juvenile Justice

Alabama State University   2006 — 2011
Bachelor of Arts (B.A.), Political Science

Experience
Bisk Education   May 2015 - Present
DeVry Education Group  December 2013 - May 2015
Jellyrolls, Walt Disney World   December 2004 - November 2013
Walt Disney World Company  January 2005 - June 2013
Walt Disney World Company  January 2005 - May 2005
Walt Disney World Company  June 2004 - December 2004
Citadel Communications  January 2004 - May 2004
YMCA/North Shore Sports   January 2001 - January 2004
Best Buy  January 1999 - January 2004
Walt Disney World Company  January 2002 - January 2003

Skills
Training, Entertainment, Management, Customer Service, Sales, Photography, Customer Satisfaction, Product Development, Hospitality, Event Management

Education
Keller Graduate School of Management of DeVry University   2014 — 2016
Master's in Project Management, Project Management, 4.0

Webster University   2013 — 2016
Master's of Science in Finance, Finance, General

Assumption College   2000 — 2004
Bachelor's degree, Business Communications, Visual Art, and Television and Theatre Art

Griffith University   2003 — 2003
Study Abroad, Communication and Media Studies

Experience
Bisk Education   2008 - Present

Skills
Account Management, Sales Management, New Business Development, Sales Process, Business Development, Sales, Leadership, Sales Operations, Management, Training, Team Building, Start-ups, Recruiting, Program Management, Direct Sales, Project Management, Lead Generation, Salesforce.com, Employee Training

Education
Embry-Riddle Aeronautical University-Worldwide   2014 — 2016
Master's Degree, Project Management

University of Notre Dame   2012 — 2012
Certificate in, Leadership and Management

Florida Institute of Technology   1987 — 1992
Bachelor of Science (B.S.), Business Communications

University of San Francisco
Internet Marketing

Villanova University
Project Management

Experience
Golden Living  August 2015 - Present
PPR Talent Management Group  July 2015 - Present
Jacksonville Jaguars  July 2015 - Present
Zenith Education Group  September 2014 - May 2015
DeVry University  August 2011 - July 2013
Bisk Education   January 2011 - June 2011
Finish Line  June 2005 - January 2011

Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Strategic Planning, Social Media, Sales, Marketing, Team Leadership, Team Building, Event Planning, Photoshop, Training, Negotiation, Teamwork, Budgets, Business Strategy, Project Planning, Sales Management, Windows, Time Management, Business Development, Event Management, Outlook, Analysis, Editing, Coaching, Process Improvement, Change Management, Social Media Marketing, English, Recruiting, Career Counseling, Leadership Development, CRM, Social Networking, Customer Retention, Salesforce.com, Communication, Nonprofits, Higher Education, Staff Development, Admissions, Hiring

Education
Florida Agricultural and Mechanical University   2005 — 2009
Bachelor's degree

Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA)

Experience
Bisk Education   August 2013 - Present
Hillsborough Community College  August 2011 - Present
The University of Tampa  June 2010 - August 2013
Hillsborough Community College  January 2008 - August 2011

Skills
Higher Education, Research, Teaching, Public Speaking, Microsoft Office, University Teaching, Curriculum Design, Curriculum Development, Staff Development, Editing, Instructional Design, PowerPoint, Adult Education, Captivate, Distance Learning

Education
University of South Florida   2011 — 2016
Doctor of Philosophy (Ph.D.), Curriculum and Instruction with an Emphasis in Adult Education

Florida Atlantic University   2006 — 2009
Master of Arts (M.A.), English Language and Literature/Letters

University of South Florida   2002 — 2005
Bachelor of Arts (B.A.), English Language and Literature/Letters

Experience
Bisk Education   January 2013 - Present
Port Nexus   March 2012 - August 2015
Sago Networks  March 2010 - January 2013
Axcess Medical Imaging   October 2007 - October 2009
United States Marine Corps  August 2004 - February 2007

Skills
Data Center, Windows Server, Security, Disaster Recovery, Active Directory, Cloud Computing, Project Management, System Administration, Virtualization, VPN, Firewalls, Microsoft Exchange, Cluster Development, Troubleshooting, Requirements Analysis, Windows, Business Analysis, Integration, IIS, Visio, Servers, TCP/IP, Operating Systems, IT Management, Team Leadership, DNS, Testing, Microsoft Technologies, Vendor Management, Information Security, Computer Security, Agile & Waterfall..., Scrum, Business Continuity..., Hypervisor, Storage Virtualization, SAN, IT Executive Management, IT Infrastructure Design, Global IT Operations, IT Operations, IT Infrastructure...

Education
American InterContinental University-South Florida   2007 — 2012
Master of Business Administration (M.B.A.), IT Project Management

American InterContinental University   2008 — 2010
Bachelor of Science (B.S.), Cyber/Computer Forensics and Counterterrorism, 3.8 GPA

American InterContinental University   2007 — 2008
Associate's degree, Business Administration and Management, General

Marine Corp Engineer School   2005 — 2005
Certificate, Electrical, Electronic and Communications Engineering Technology/Technician

Experience
PG Professional Golf  December 2010 - Present
Bisk Education   September 2008 - January 2009
Citi  January 2007 - July 2008
Fidelity National Financial  June 2004 - November 2006
The Bayou Golf and Country Club   August 2002 - October 2003

Skills
PowerPoint, Time Management, Process Improvement, Retail, Account Management, Event Management, Customer Service, Sales Management, Outlook, Trade Shows, Microsoft Excel, Microsoft Office, Photoshop, Administrative..., Email Marketing, Analysis, Team Building, Microsoft Word, Management, Strategic Planning, Budgets, Training, Online Marketing, Marketing Strategy, Negotiation, Business Development, Sales, Marketing, Merchandising, Sales Operations, Teamwork, Employee Relations, Team Leadership, Event Planning, Coaching, Purchasing, Recruiting, Contract Negotiation, Social Networking, Online Advertising, Social Media, Leadership, B2B, Social Media Marketing, Public Relations, Salesforce.com, Marketing Communications, Fitness Training, Executive..., Document Management

Education
University of South Florida
BA, Technical/Professional Writing

Clearwater Christian College

Experience
Bisk Education   July 2015 - Present
Gateway Community and Technical College  January 2013 - Present
Herrmann International  November 2013 - January 2015
CEO Resouces, Inc.   July 2007 - January 2015
Nielsen  February 2013 - November 2013
WAVE Foundation   November 2011 - July 2012
Northern Kentucky Public and Private Schools   July 1999 - June 2011
PepsiCo  May 1990 - August 1992

Skills
Training & Development, Writing, Event Planning, Instructional Design, Curriculum Design, Behavior Modification, Public Speaking, Teaching, Leadership Development, Staff Development, Curriculum Development, Adult Education, Classroom, Educational Leadership, E-Learning, Fundraising, Employee Training, Leadership, Training, Team Building, System Administration, Organizational..., Management, Workshop Facilitation, Public Relations, Program Management, Social Media, Coaching, Educational Technology, Resume Writing, Nonprofits

Education
Xavier University   2001 — 2002
Post Graduate Certification, Instructional Leadership

Gateway Community and Technical College
Instructional Design and Technology

Butler University   1992 — 1996
M.S., Administration and Supervision

Thomas More College   1981 — 1985
B.A., Education

Northern Kentucky University
Education

Notre Dame Academy

Experience
Academy Prep Centers for Education  September 2014 - Present
Banana Republic / Gap Inc.   November 2011 - Present
Bisk Education   May 2014 - August 2014
The University of Tampa  August 2013 - May 2014
Young Life  August 2013 - December 2013
Cran Hill Ranch  June 2013 - August 2013

Skills
Microsoft Office, Sales, Marketing, Social Media, Social Media Marketing, Time Management, Social Networking, Event Planning, Public Relations, PowerPoint, Event Management, Public Speaking, Facebook, Customer Service, Entertainment, Press Releases, Visual Merchandising, Advertising, Video Editing, Adobe Creative Suite, Donor Management, Leadership, Fundraising

Education
University of Tampa   2012 — 2014
Bachelor of Arts (B.A.), Communications

Central Michigan University   2010 — 2011

Mason High School   2006 — 2010
High School

Experience
Exhibits Etc.   April 2014 - Present
Franklin Services   April 2013 - February 2014
Bisk Education   March 2012 - February 2013
Centurion Center Tower   February 2011 - October 2011
Holiday Inn University Center  September 2010 - December 2010

Skills
Administration, Office Management, Confidentiality, Administrative..., Office Equipment, Office Administration, Spreadsheets, Fax, Calendaring, Travel Arrangements, Event Planning, Executive..., Financial Services, Educational Assessment, Loan Servicing

Education
Columbia Southern University   2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General

Columbia Southern University   2010 — 2011
Bachelor's, Business Administration

Santa Fe Community College   2007 — 2009
Associate's, General Education

Experience
BMC HealthNet Plan/Well Sense Health Plan  October 2014 - Present
Blue Cross Blue Shield of Massachusetts  August 2008 - September 2014
Boston University  January 2007 - August 2008
Bisk Education   November 2004 - January 2007

Skills
SAS/SQL, VBA, Microsoft Office, Cognos ReportNet, Filemaker Pro, Great Plains, Impromptu, Cubes, Statistics, Actuarial, Analysis, Databases, Risk, SAS, Access, Excel, Data Analysis, Analytics, PowerPoint, Word, Insurance, Outlook, Visual Basic, SQL, Pricing, Financial Analysis

Education
Boston University   2007 — 2009
M.S., Actuarial Science

University of Tampa   2000 — 2004
B.S., Mathematics

Experience
Self employed  July 2013 - Present
Bisk Education   February 2010 - July 2013
Rasmussen College  January 2009 - February 2010
Curry College  October 2006 - October 2008
The Patriot Ledger  September 2004 - October 2006
Pearson Prentice Hall  March 2003 - September 2004
L.L.Bean   September 2002 - March 2003

Skills
Social Media Marketing, Social Media, Marketing Communications, Copywriting, Email Marketing

Education
Assumption College   1998 — 2002
B.A., Business Communications and Spanish

University of Pittsburgh   2001 — 2001
n/a, Semester at Sea Spring 2001 voyage

University of San Francisco
Internet Marketing Master Certificate

Experience
The University of Tampa  June 2015 - Present
Bisk Education   June 2014 - May 2015
PETCO Animal Supplies, Inc.   June 2011 - May 2014

Education
University of Tampa   2010 — 2014
Bachelor of Arts (BA), Applied Sociology

Bridgewater State University

Experience
WellCare  May 2013 - Present
WellCare  February 2012 - May 2013
WellCare  July 2009 - February 2012
WellCare  February 2008 - July 2009
Bisk Education   March 2007 - February 2008
Penn State University, Great Valley  March 1999 - February 2007
Steege/Thomson Communications  July 1996 - July 1998

Skills
Account Management, Interactive Marketing, SEM, Corporate Communications, Marketing Communications, Advertising, Social Media Marketing, Online Marketing, Content Management, Integrated Marketing, Internal Communications, Email Marketing, Marketing, Lead Generation, Content Development, Social Media, Press Releases, Newsletters, Leadership, Management, Copywriting, Online Advertising, Brand Development, Corporate Branding, Strategic Communications, Digital Marketing, Project Planning, Cross-functional Team...

Education
Rosemont College   2000 — 2003
MA, English and Electronic Publishing

Bryn Mawr College   1991 — 1995
BA, Fine Arts, Marketing courses at Wharton

Experience
Bisk Education   March 2007 - Present
U.S. News University Connection, LLC   June 2008 - Present
Fowler While Boggs Banker, PA   June 2003 - March 2007
Hillsborough County Attorneys Office  August 2003 - December 2003
United States District Court - Southern District of FLorida  May 2002 - August 2002
Barry University  2000 - 2001
Barry University  1999 - 2000
Washington University School of Medicine  August 1997 - December 1997

Skills
Due Diligence, Litigation, Contract Negotiation, Public Speaking, Legal Writing, Legal Assistance, Strategic Planning, Employment Law, Trials, Start-ups, Commercial Litigation, Mediation, Courts, Higher Education, Teaching, Negotiation, Corporate Law, Strategic Partnerships, Research, Intellectual Property, Legal Research, Depositions

Education
University of Miami School of Law   2001 — 2004
Juris Doctorate, Law

Barry University   1999 — 2001
Masters of Science, Human Resources & Administration

Barry University   1994 — 1998
Bachelors of Science, Exercise Physiology

Experience
Bisk Education  

Skills
SEM, Online Advertising, Landing Page..., Online Lead Generation, Lead Generation, Online Marketing, Email Marketing, PPC, SEO, Mobile Marketing, Web Analytics, Web Marketing

Education
Regis University   2004 — 2006
MBA, Health Care Management

City University of New York City College   1966 — 1971
BS, Psychology

Experience
Thomson Reuters, Tax & Accounting, Government   August 2013 - Present
Bisk Education   November 2012 - August 2013
Bisk Education   October 2010 - November 2012
Bisk Education   September 2007 - October 2010
El Sawy Tennis Center   September 2004 - August 2007
DirectoryM  2005 - 2006
Fortune Promoseven  January 2001 - September 2004

Skills
Marketing, Advertising, Online Advertising, Marketing Strategy, Brand Management, Marketing Management, Account Management, Integrated Marketing, Business Development, New Business Development, Email Marketing, Public Relations, Strategic Planning, Lead Generation, Management, Budgets, Cross-functional Team..., Sales, Online Marketing, Digital Marketing, Mobile Marketing, Social Media Marketing, Product Marketing, Web Marketing, Competitive Analysis, Interactive Marketing, Marketing Communications, Landing Page..., Direct Marketing, Marketing Research, Market Analysis, Market Planning

Education
Villanova University   2013 — 2013
Essentials of Project Management

University of Notre Dame - Mendoza College of Business
Effective Leadership Certificate

University of San Francisco   2009 — 2009
Master Certificate of Internet Marketing

Cairo University   1995 — 1999
Bachelor, Accounting - Commerce

College Saint Vincent De Paul   1992 — 1995
High School, Science

Ecole Religieuse Franciscaine   1982 — 1992
Preparatory, General

Experience
Wakefly  July 2014 - Present
Wakefly  November 2013 - July 2014
University Alliance, a subsidiary of Bisk Education   November 2011 - November 2013
Bisk Education   August 2010 - December 2011
Bisk Education   May 2008 - July 2010
Verizon Communications  2006 - 2008
Idearc Media  2006 - 2007
Enterprise Rent-A-Car  November 2002 - February 2006
American Lung Association  January 2000 - October 2002
Greater Tampa Chamber of Commerce  1998 - 1999

Skills
Digital Marketing, Interactive Marketing..., Interactive Media, SEO, SEM, Social Media, Media Buying, Social Media Marketing, Blogging, Web Analytics, Advertising, Market Research, Integrated Marketing, Lead Generation, PPC, Online Advertising, Marketing Strategy, Leadership, Account Management, Marketing, Media Planning, Sales, CRM, Web Marketing, Management, Online Marketing, Content Strategy, Email Marketing, Google Analytics, Mobile Marketing, Google Adwords, Interactive Marketing, Omniture, Digital Strategy, Direct Marketing

Education
University of South Florida   1996 — 1999
Bachelor of Arts, International Studies

Auburn University   1992 — 1993
none, Undergraduate

Experience
University of South Florida  May 2015 - Present
Faith Assembly of God  February 2000 - Present
Polk County School Board, West Area Adult School   August 2013 - May 2015
School District of Osceola County  July 2011 - August 2013
The Walt Disney Company  October 2009 - August 2013
Bisk Education   July 2010 - July 2011
Dynagraphics (Lakeland, FL)   June 1987 - July 2009
US Army  May 1992 - September 2001

Skills
Networking, Computer Hardware, System Administration, Operating Systems, Hardware, Software Installation, Windows 7, XP, Management, Help Desk Support, Laptops, Computer Repair, Windows XP, Technical Support, Microsoft Office, Architectural Drawings, Drawing and Painting, iPad, Smartboard

Education
Baker College of Flint   2008 — 2011
BS, IT and Security, 3.9

Florida Southern College   1988 — 1992
BS, Marketing Management

Experience
Quality Distribution / Quality Carriers Energy Resources   March 2013 - Present
Bisk Education   January 2010 - March 2013
PODS Enterprises, Inc.   August 2004 - June 2009
Embassy Suites - USF   January 2003 - May 2004

Skills
Recruiting, Talent Acquisition, Applicant Tracking..., Performance Management, Process Improvement, College Recruiting, Employee Relations, Business Analysis, Personnel Management, Employee Benefits, Team Building, Technical Recruiting, Onboarding, Internet Recruiting, Human Resources, Staff Development, Employee Engagement, Project Management, Six Sigma, Workforce Planning, Training, Benefits Administration, HRIS, Leadership, Payroll, Deferred Compensation, Leadership Development, Coaching

Education
Eastern Kentucky University
BS

Experience
AIG  2012 - Present
MAXIMUS  September 2009 - May 2012
Maximus  September 2009 - May 2012
MAXIMUS  2009 - 2010
Bisk Education   April 2005 - May 2009
Bisk   April 2005 - March 2009
Bisk Education   2005 - 2009
Bisk Education/University Alliance   2005 - 2009
Bisk Education   2005 - 2009
Bisk Education   2005 - 2009

Skills
Visio, Business Analysis, SharePoint, SSRS, SDLC, Call Centers, Access, Software Project..., Microsoft SQL Server, SQL, Crystal Reports, Data Warehousing, Databases, Data Analysis, Software Documentation, Software Development, Database Administration, Management, Program Management, Project Management

Education
Boston Technical High School   1972 — 1976
High school dipolma, Business Administration and Management, General

Boston University
BS, Computer Science - Information Management

Bunker Hill Community College
AA, communication

Experience
Bisk Education   2011 - Present

Education
Florida Institute of Technology   2011 — 2014
BA/BS, Business Admin and Computer Info Systems, 4.0

Villanova University   2012 — 2012
Certificate, Business Intelligence, 4.0

University of Phoenix-Colorado Campus   2006 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.9

Experience
Sage  June 2013 - June 2014
Vitera Healthcare Solutions  July 2011 - May 2012
Bisk Education   2007 - 2010
Jackson Hewitt  December 2005 - May 2007

Skills
Cold Calling, Process Improvement, Salesforce.com, Lead Generation, Customer Service, Sales Process, Customer Retention, Time Management, Direct Sales, CRM, Call Centers, Relationship Management, Interviews, Software Documentation, Account Management, Sales, Small Business, Recruiting, Applicant Tracking..., Solution Selling, Selling, Sales Management, Enterprise Software, New Business Development, Sales Presentations, Sales Operations, Strategic Partnerships, Training, Business Development, SaaS, Software Industry, Professional Services, Channel Partners, B2B, Leadership, Networking, Strategy, Complex Sales, Team Leadership, Management, Cloud Computing, Team Building, Marketing, Marketing Strategy, Project Management, Vendor Management, Strategic Planning, Product Marketing, Online Marketing, Cross-functional Team...

Education
American Public University System   2011 — 2013
Bachelor of Science (B.S.), Legal Studies, General

Villanova UniversityOnline   2008 — 2008
Master Certificate, Organizational Leadership2008

Experience
U.S. News University Connection, LLC   February 2015 - Present
Bisk Education   February 2015 - Present
Vanick Digital  May 2014 - February 2015
Vanick Digital  June 2013 - February 2015
Valeo Design & Marketing   March 2012 - May 2013
The Daily Helmsman  August 2011 - May 2012
Advantage Sales & Marketing  July 2009 - December 2010
True South Studios   January 2009 - January 2010

Skills
Social Media Marketing, SEO, Social Media, SEO copywriting, Wordpress, Blogging, Press Releases, Photoshop, InDesign, Blog Marketing, Email Marketing, Adobe Creative Suite, Advertising, Project Management, Social Media Strategist, PPC, PowerPoint, Microsoft Excel, Copywriting, Content Strategy, Newspapers, Video, YouTube, Editing, Web Marketing, Flash, Illustrator, Final Cut Pro, Final Draft, Microsoft Office, Excel, Facebook Marketing, Press Release Drafting, Press Release..., Sitecore, Sitecore DMS, SEM, Web Analytics, WordPress, Online Marketing

Education
Florida Institute of Technology   2015 — 2017
Master of Business Administration (M.B.A.), Internet marketing

The University of Memphis   2008 — 2013
Bachelor of Arts (BA), Journalism, Advertising, 3.4

Liverpool Hope University   2011 — 2011
Bachelor of Arts (B.A.), Study Abroad in English Linguistics

White Station High School   2004 — 2008

Experience
AEGIS Communications  June 2013 - Present
Housing Authority of the City of Fort Pierce (via OfficeTeam)   February 2013 - May 2013
Childrens Home Society of Florida  September 2011 - June 2012
Children's Home Society of Florida  October 2010 - October 2011
Childrens Home Society of Florida  May 2006 - October 2010
Bisk Education   August 2003 - March 2006
Bisk Education   April 2004 - April 2005
Bisk Education   August 2003 - March 2004
Hillsborough County Parks and Recreation-Resources Management   August 2002 - August 2003
Century 21 Shaw Realty Group  March 2000 - May 2002

Skills
Employee Relations, Employee Benefits, FMLA, Recruiting, Employment Law, Onboarding, Benefits Administration, HRIS, New Hire Orientations, HR Policies, Human Resources, Workforce Planning, Performance Management, Labor Relations, Organizational..., Succession Planning, Talent Management, Talent Acquisition, Employee Engagement, Payroll, Applicant Tracking..., Training, Interviews, Employee Handbooks

Education
DeVry University   2009 — 2014
BA, Human Resources

Experience
APEC  July 2014 - April 2015
Bisk Education   October 2006 - June 2013
T-Mobile  December 2005 - October 2006
Sitel  March 2003 - December 2005

Skills
Accounts Receivable, Customer Service, Data Entry, Billing, Great Plains Software, Microsoft Office, QuickBooks, Seibel, Time Management, Highly detail oriented, Highly Reliable, Organized, Efficient, Confidence, Accurate Record Keeping, Analytical Reasoning, Collaborative Leadership, Energetic team player, Innovative, Highly resourceful, Easily Adaptable, Finance, Administrative Functions, A/R collections, Training, Accounting, Team Leadership, Coaching, Outlook, Invoicing

Education
Hillsborough Community College   2011 — 2013
Current, Environmental Science

Florida Career College-Clearwater   2005 — 2006
Certificate, Massage Therapy/Therapeutic Massage

Experience
Bisk Education   April 2013 - August 2015
Catalyst Rx  August 2010 - October 2012
Catalyst Rx  June 2009 - August 2010
Catalyst Rx  October 2008 - June 2009
Catalyst Rx  January 2008 - October 2008
Catalyst Rx  March 2007 - January 2008

Skills
Project Management, CRM, Training, Management, Microsoft Office, Pharmacy Benefit..., Customer Satisfaction, Analysis, Customer Service, Business Analysis, Team Leadership, Sales, Process Improvement, Negotiation, Client Liaison, Manage Client..., Client Education, Client Relations Skills, Outlook, Strategic Leadership, Talisma, Rx30, Hospice, Quality Assurance, Leadership, Healthcare, Public Speaking

Education
Villanova University   2014 — 2014
Master Certificate Organizational Leadership, Strategic Organizational Leadership, Finance & Accounting, Lean Six Sigma

University of Notre Dame - Mendoza College of Business   2013 — 2013
Executive Certificate, Essentials of Negotiation

Alabama State University   2001 — 2006
Bachelor's degree, Computer and Information Systems Security/Information Assurance

Troy University

Experience
Bisk Education   September 2015 - Present
Perconti Data Systems Inc   March 2015 - May 2015
ExitCare, LLC   September 2013 - January 2015
Elsevier's ExitCare   2001 - 2013
Eue Rachie and Associates   2000 - 2001
Quarterdeck  1996 - 1999
Management Data Services   1992 - 1995

Skills
Software Development, Project Management, Microsoft SQL Server, Requirements Analysis, Strategic Planning, Customer Support, Technical Support, Software Engineering, Software Quality..., Delphi, Web Applications, C#, Integration, SQL, Agile Methodologies, XML, Troubleshooting, Scrum, Software Design, Software Project..., Process Improvement, Disaster Recovery, Software Documentation, Architectures, AJAX, Security, JavaScript, Access, ASP.NET, Testing, Business Analysis, Visio, .NET, Architecture, WCF, Analysis, MS Project

Education
Century College   2011 — 2014
Computer Science

Experience
TMS Health, a Xerox Company  March 2011 - Present
Office Depot  May 2008 - March 2011
Influent Inc  May 2004 - April 2008
Inktel  March 2003 - May 2004
SITEL Corporation  December 2001 - March 2003
Bisk Education   February 2000 - December 2001
Time Customer Service  November 1998 - February 2000
Sturner & Klein   August 1997 - November 1998
SITEL Corporation  October 1993 - July 1997
United States Air Force  October 1985 - September 1993

Skills
Call Centers, Account Management, Strategic Planning, BPO, Team Building, Sales Management, Customer Service, Sales, Sales Operations, Outsourcing, Vendor Management, Process Improvement, CRM, Management, Operations Management, New Business Development, Business Development, Team Leadership, Telecommunications, Business Strategy, Performance Management, B2B, Telemarketing, Budgets, Program Management, Training, Recruiting, Customer Experience, Customer Retention, Selling, Solution Selling, Workforce Management, Leadership, Customer Satisfaction, Strategy, Cross-functional Team...

Education
Community College of the Air Force   1985 — 1987
Associate Degree, Financial Management

University of Maryland University College   1982 — 1983
Business Administration and Management, General

Experience
Bisk Education   October 2012 - Present

Skills
Microsoft Office, Customer Service, Leadership, Training, Outlook, Management, Team Building, Microsoft Word, Sales, Marketing, Social Networking

Education
Florida Institute of Technology   2012 — 2016
Bachelor of Arts (B.A.), Accounting

Florida Institute of Technology   2012 — 2014
Associate of Arts (A.A.), Accounting