Blue Cross and Blue Shield of Alabama
Industry: Insurance company
DescriptionBlue Cross and Blue Shield of Alabama is a nonprofit health insurance company headquartered in Birmingham, Alabama. The company was founded in 1936, provides coverage to more than 3 million people and is a member of the Blue Cross and Blue Shield Association. Headquarters: Alabama, United States CEO: Tim Vines (1 Apr 2018–) Number of employees: 4,000 (2014) Founded: 1936 Subsidiaries: Prime Therapeutics, Type of business: Privately held company, Non-profit organisation
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Blue Cross and Blue Shield of Alabama Employees
Blue Cross and Blue Shield of Alabama October 2011 - September 2013
golden living June 2006 - June 2011
Skills
Sales Management, Strategic Planning, Healthcare, Sales, Marketing, Marketing Strategy, Customer Service, New Business Development, Account Management, Team Building, Direct Sales, Leadership, Business Development, Management, Social Media Marketing, Event Management, Budgets, Coaching, Claims Management, Insurance Verification
Education
Bryant & Stratton College 2014 — 2015
Associate's degree, Medical Insurance Coding Specialist/Coder, 3.8
Herzing University-Madison 2013 — 2014
Associate's degree, Medical Insurance Coding Specialist/Coder
mti college 1999 — 1999
Diploma, Medical Office Management/Administration
Blue Cross and Blue Shield of Alabama October 2012 - Present
Wal-Mart Stores Inc July 2006 - April 2013
Jefferson County Department of Health May 2010 - August 2010
Miles College Biology Department January 2009 - May 2010
Skills
Customer Service, Microsoft Excel, Laboratory, Data Entry, Microsoft Office, Outlook, Leadership, Customer Satisfaction, Analysis, Access, Management, Testing
Education
Miles College
Bachelor of Science Degree, Biology
Wenonah High School
Blue Cross and Blue Shield of Alabama June 2015 - Present
Blue Cross and Blue Shield of Alabama September 2014 - Present
Baron Services April 2012 - May 2014
Baron Services July 2007 - April 2012
Tiger Technology North America April 2005 - June 2007
Skills
HTML, Windows, Photoshop, Web Development, XML, Programming, Video Editing, C++, Java, Social Media, Adobe Creative Suite, Microsoft Office, Troubleshooting, Windows 7, Operating Systems, Windows XP, PowerPoint, Software Installation, Microsoft Excel, Hardware, Microsoft Word, OS X, Data Entry, Access, Apple OS, Customer Service, Testing, Visual Basic
Education
John C Calhoun State Community College
Associates of Computer Sciences, Computer Information Systems
Bob Jones High School
Diploma
Author, Fiction September 2011 - Present
The Shelby County Reporter August 2008 - September 2010
Freelance Writer October 2006 - September 2010
Blue Cross and Blue Shield of Alabama April 1988 - July 2006
Skills
Public Speaking, Writing Workshops, Novel Writing, Freelance Column Writing, Creative Writing, Non-profits, Poetry, Publishing, Editing, Grant Writing, Blogging, Newsletters, Advertising, Wordpress, Strategic Planning, Research, Press Releases, Technical Writing, Teaching, Marketing Strategy, Social Networking, Speech Writing, Social Media, Fiction Author, Proofreading, Community Outreach, Copywriting, Copy Editing, Novels
Education
University of Alabama at Birmingham 1988 — 1990
BS, Health Related Services
Jefferson State Community College 1981 — 1984
AS, Nursing
Blue Cross and Blue Shield of Alabama August 2015 - Present
Miller Communications Inc. August 2008 - July 2015
Freelance Designer May 2006 - April 2013
Cornerstone Media April 2011 - August 2011
Miller Communications Inc. May 2008 - August 2008
Skills
Graphic Design, Photoshop, Illustrator, InDesign, Adobe Creative Suite, Logo Design, Web Design, Typography, Illustration, Layout, Brochures, Photography, Art, Graphics
Education
University of Alabama at Birmingham 2009 — 2013
Bachelor of Arts (BA), Graphic Design
John Brown University 2006 — 2008
Blue Cross and Blue Shield of Alabama September 2013 - Present
Blue Cross and Blue Shield of Alabama August 2012 - September 2013
HealthSpring June 2010 - August 2012
UAB May 1999 - June 2010
Skills
Healthcare, Data Analysis, Medicare, Clinical Research, Managed Care, Healthcare Management, Health Insurance, Statistics, SQL, Data Mining, SAS, Crystal Reports, Healthcare Information..., Hospitals, Tableau, Microsoft Excel
Education
University of Alabama at Birmingham 2008 — 2010
MSPH, Health Care Organization and Policy: Outcomes Research
Centre College
BS, Biology
University of Kentucky
MS, Plant Genetics
Mason Ink January 1985 - Present
Blue Cross and Blue Shield of Alabama April 1983 - January 1985
South Highlands Hospital February 1978 - April 1983
University of Alabama August 1981 - December 1981
Skills
Public Relations, Newsletters, Event Planning, Editing, Corporate Communications, Teaching, Public Speaking, Copywriting, Press Releases, Writing, Producer, licensed by..., Healthcare, Insurance, Internal Communications, Publications, Marketing Communications, Marketing, Social Media, Strategic Planning, Nonprofits
Education
University of Alabama 1975 — 1978
M.A, Advertising and Public Relations
University of Alabama 1975 — 1977
B.A, Journalism
Brenau University 1974 — 1975
George Washington High School 1970 — 1973
Blue Cross and Blue Shield of Alabama January 2009 - Present
Blue Cross Blue Shield of Alabama March 2006 - January 2009
CSC October 1998 - March 2006
UnitedHealthcare April 1993 - October 1998
SmithKline Beecham Clinical Labatory January 1984 - September 1991
Skills
Operations Management, Software Documentation, Visio, Microsoft Office, Management, Customer Service, Microsoft Excel, Budgets, Business Analysis, Team Building, Human Resources, Strategic Planning, Health Insurance, Claim, Insurance, PowerPoint, Process Improvement, Training, Underwriting, Inventory Management, Contract Negotiation, New Business Development
Education
Faulkner University 2002 — 2004
Bachelor of Business Administration (B.B.A.)
Jacksonville State University 1981 — 1983
Wells Fargo June 2014 - Present
Viva Health, Inc. 2009 - 2014
Wachovia 2004 - 2008
AmSouth Bank 2001 - 2004
Blue Cross and Blue Shield of Alabama 1989 - 2001
Skills
Insurance, Operations Management, Management, Leadership, Health Insurance, Employee Benefits, Healthcare, Strategic Planning, Sales, Customer Service, Program Management, Underwriting, Analysis, Small Business, Process Improvement, Team Building
Education
Georgia Institute of Technology
Bachelor of Science, Industrial Management
Benchmark October 2014 - Present
Blue Cross and Blue Shield of Alabama December 2013 - January 2014
Lloyd Gray Whitehead & Monroe November 2013 - November 2013
Daxko October 2012 - April 2013
Best Buy April 2012 - October 2012
Blockbuster April 2008 - April 2012
The Home Depot November 2009 - March 2010
Skills
Sales Operations, Sales Management, Sales Presentations, Sales, Team Management, Customer Service, Customer Engagement, Call Centers
Education
Jefferson State Community College 2011 — 2013
Associate of Science (AS), Telecommunications and Film
Blue Cross and Blue Shield of Alabama November 2013 - Present
Cahaba GBA October 2013 - March 2014
Blue Cross Blue Shield of Alabama January 1990 - November 2013
Blue Cross Blue Shield of Georgia August 1977 - December 1989
Skills
SDLC, SharePoint, Visio, Databases, Agile Methodologies, Requirements Gathering, DB2, Software Project..., Systems Analysis, Project Management, IT Management, Business Analysis, Software Documentation, Testing, Process Improvement, Microsoft SQL Server, Quality Assurance, SQL, Vendor Management, Business Intelligence, PMP, Project Planning, Requirements Analysis, Leadership
Education
Mercer University 1986 — 1989
MBA, Business
Columbus State University 1974 — 1977
BA, Mathematics
Spencer High School 1973 — 1974
Nurnberg High School 1970 — 1973
Blue Cross Blue Shield of Alabama September 2013 - Present
Quick's Catch Up April 2007 - May 2014
Blue Cross and Blue Shield of Alabama October 2011 - September 2013
AOD Federal Credit Union November 2009 - October 2011
American Red Cross September 2008 - December 2008
Skills
Blogging, Social Media, Strategic Planning, Internal Communications, Web Marketing, Public Relations, Non-profits, Corporate Communications, Social Networking, Media Relations, Digital Strategy, Digital Marketing, Strategy, Facebook, Leadership, Marketing, Advertising, Direct Marketing, CRM, Online Marketing, Event Planning
Education
University of Denver 2013 — 2014
Master of Professional Studies, Organizational and Professional Communication
Lambuth University 2005 — 2009
B.A., Communications
Blue Cross and Blue Shield of Alabama 1990 - Present
Skills
Organizational..., Strategic Planning, Performance Management, Business Strategy, Change Management, Leadership Development, Health Insurance, Compliance, Human Capital Management, Talent Management, Policy, Recruitment/Retention, Hiring, Employee Relations, Team Building, Coaching, Employment Law, FMLA, Benefits Administration, HRIS, Personnel Management, Onboarding, Employee Benefits, Recruiting, Human Resources, Training, Interviews, Program Management, Talent Acquisition, Deferred Compensation, College Recruiting
Education
Oakland University
Bachelor of Science (BS)
Blue Cross and Blue Shield of Alabama September 2010 - Present
Blue Cross & Blue Shield of Alabama December 2003 - September 2010
Infinity Insurance June 2003 - December 2003
Infinity Insurance September 2001 - June 2003
Infinity Insurance February 2001 - September 2001
Infinity Insurance January 2000 - February 2001
Skills
Insurance, Claim, Litigation, Health Insurance, Access
Education
Faulkner University 2012 — 2013
Bachelor of Business Administration (BBA)
Fultondale High School 1992 — 1997
Blue Cross and Blue Shield of Alabama September 2014 - Present
Walter Energy October 2011 - September 2014
Walter Energy April 2010 - October 2011
Evolution Technology Group 2006 - 2010
Skills
Active Directory, Microsoft programs, Citrix, Wireless Networking, VMware, Gantt, MS Project, Business Analysis, Servers, Analysis, Business Process, Disaster Recovery, Integration, Microsoft Technologies, Software Documentation, System Administration
Education
Huntingdon College 2011 — 2012
BS, Business Management, 3.94
Jefferson State Community College 2009 — 2011
Associate Degree, Business
Hoover High School 1992 — 1995
Fortis Institute October 2013 - Present
Blue Cross and Blue Shield of Alabama July 2013 - October 2013
Mississippi Valley State University August 2009 - June 2013
Skills
Interviews, Customer Service, Marketing, Communication, Customer Retention, PowerPoint, Microsoft Office, Event Planning, Leadership, Social Networking
Education
Mississippi Valley State University 2007 — 2012
Bachelor of Arts (BA), Mass Comminication emphasis in Public Relations
Intertek September 2013 - February 2015
Blue Cross and Blue Shield of Alabama January 2012 - August 2013
GameStop June 2008 - January 2012
Skills
Customer Service, Social Media, Facebook, Creative Writing, Microsoft Office, Blogging, Time Management, Microsoft Excel, SQL, Research
Education
Eastern Illinois University 2009 — 2012
Bachelor's degree, Communication, Journalism, and Related Programs
Blue Cross and Blue Shield of Alabama August 2014 - Present
Blue Cross Blue Shield of Alabama August 2012 - August 2014
Anthelio Healthcare Solutions February 2012 - February 2013
DST Health Solutions April 2011 - February 2012
PHNS Inc August 2010 - April 2011
Drummond Company, Inc October 2007 - August 2010
BearingPoint Inc June 2006 - October 2007
Strategic Metrics September 2004 - September 2005
Mississippi State Track August 2001 - May 2002
Skills
Application Engine, Problem Solving, Java, JavaScript, .NET, Workflow, Microsoft Office, Databases, Software Documentation, Testing, Microsoft SQL Server, Oracle, Integration, Troubleshooting, Visio, SDLC, Systems Analysis, Business Process
Education
University of Alabama 2003 — 2006
BS & BA, Management Information Systems
Mississippi State University 2001 — 2003
Landscape Construction Management
Beville State Community College 2000 — 2001
Southern Nuclear June 2010 - Present
Southern Nuclear Operating Co September 2012 - December 2012
Blue Cross and Blue Shield of Alabama January 2007 - May 2010
Blue Cross Blues Shield of Alabama April 2003 - January 2007
Blue Cross and Blue Shield of Alabama March 2001 - April 2003
Blue Cross and Blue Shield of Alabama January 2000 - March 2001
Blue Cross and Blue Shield of Alabama September 1998 - January 2000
RePrint May 1996 - September 1998
AmSouth Bank May 1993 - March 1996
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Editing, Team Building, Adobe Acrobat, Visio, Crystal Reports, PeopleSoft, Maximo, Oracle, Time Management, Administrative..., Training, Payroll, Employee Benefits, Interviews, Event Planning, New Hire Orientations, Access, Administration, Administrative...
Education
Faulkner University 2002 — 2008
Bachelor's degree, Human Resources Management/Personnel Administration, General
Faulkner University 2002 — 2008
Bachelor's degree, Human Resources Management and Services
Cahaba GBA March 2015 - Present
Cahaba Safeguard Administators March 2014 - February 2015
Blue Cross and Blue Shield of Alabama September 2002 - February 2004
Skills
Quality Assurance, Training, Continuous Improvement, Coaching, Configuration Management, Project Planning, PowerPoint, SharePoint, Export, Microsoft Excel, ISO 9001, Analysis, Process Improvement, Data Analysis, Sales, Insurance, Problem Solving
Education
Miles College 2000 — 2003
Bachelor of Science (B.S.), Business Administration and Management, General
UnitedHealth Group August 2011 - Present
Blue Cross Blue Shield of Alabama March 2008 - March 2011
Blue Cross and Blue Shield of Alabama March 2005 - March 2008
Blue Cross and Blue Shield of Alabama May 2003 - March 2005
Blue Cross and Blue Shield of Alabama January 2001 - May 2003
Blue Cross and Blue Shield of Alabama July 1999 - January 2001
Education
Jacksonville State University
Bachelor of Science Degree, Criminal Justice
Blue Cross and Blue Shield of Alabama July 2012 - Present
NFPT July 2004 - Present
Blue Cross and Blue Shield of Alabama September 2004 - July 2012
Birmingham Business Journal January 2001 - August 2004
Skills
Marketing Strategy, Marketing, Corporate Communications, Event Planning, Direct Marketing, Leadership, Sales, Training, Program Management, Internal Communications, Trade Shows, Health Insurance, Strategic Planning, Marketing Communications, Insurance, Data Analysis
Education
Jacksonville State University 1996 — 2000
B.S., Psychology
Blue Cross and Blue Shield of Alabama August 2013 - Present
DCH Health System March 2010 - August 2013
DCH Health System 2008 - 2010
Childrens Health System, Birmingham, AL 2006 - 2008
Vanderbilt University Medical Center 2005 - 2006
Skills
ACLS, Hospitals, ICU, Inpatient, Medicine, Neurosurgery, Nursing, Pediatrics, Surgery, Medical/Surgical, Patient Safety
Education
University of Alabama 2000 — 2004
BSN, Nursing
Mississippi State University 1999 — 2000
Blue Cross and Blue Shield of Alabama April 2015 - Present
Simple Helix August 2014 - April 2015
DIRECTV April 2006 - May 2014
Skills
Employee Recognition, Engaging People, Connecting People, Corporate Events, Events Organizer, Corporate Citizenship, Corporate Social..., Coordinating Events, Recognition Awards, Incentive Programs, Brand Awareness, Customer Retention, Leadership, Events Organisation, Relationship Marketing, Management, Program Management, Team Leadership, Customer Satisfaction, Sales, Coaching, Call Centers, Customer Experience, Team Building, Training, Customer Service, Leadership Development, Process Improvement
Education
John C Calhoun State Community College 2011 — 2015
Currently Enrolled, Business, Management, Marketing, and Related Support Services
Blue Cross and Blue Shield of Alabama July 2015 - Present
Cahaba GBA October 2011 - July 2015
Regions Bank July 2007 - August 2011
Skills
Banking, Financial Analysis, Insurance, Risk Management, Customer Service, Property & Casualty..., Outlook, Loans, Credit, Health Insurance, Microsoft Office, Financial Risk
Education
Faulkner University 2014 — 2015
Bachelor’s Degree, Business Administration and Management, General
Blue Cross and Blue Shield of Alabama January 2013 - Present
Blue Cross Blue Shield of Alabama September 2008 - Present
Wachovia Bank October 2005 - September 2008
SouthTrust Bank May 1999 - October 2005
SouthTrust Bank November 1997 - April 1999
Skills
Leadership Development, Team Building, Management, Project Management, Microsoft Office, Business Process..., Budgets, Customer Service, Leadership, Event Planning, Business Analysis, Healthcare, Strategic Planning
Education
Delta State University 1988 — 1992
BBA, Accounting
Next Step Care June 2014 - Present
Dr. Russell Peterson February 2011 - June 2014
Blue Cross and Blue Shield of Alabama July 2008 - November 2010
Blue Cross and Blue Shield of Alabama December 1998 - July 2008
Skills
Customer Service, Healthcare, Microsoft Office, Microsoft Excel, Microsoft Word, Hospitals, PowerPoint, Strategic Planning, Public Speaking, Sales, Research, Management, Social Media, Team Building, Clinical Research, Account Management, Marketing, Outlook, Training, Employee Benefits, Health Insurance
Education
Huntingdon College 2006 — 2008
Bachelor’s Degree, Business Administration and Management, General, 3.8
Huntingdon College 2006 — 2008
Bachelor's degree, Small Business Administration/Management
Blue Cross and Blue Shield of Alabama August 2014 - Present
Tenet Physician Resources December 2013 - August 2014
Brookwood. Maternal/Fetal Medicine September 2013 - December 2013
North Jefferson Internal Medicine October 2009 - September 2013
Birmingham Gastroenterology Assoc., P.C. October 2005 - October 2009
DST Health Solutions August 2004 - October 2005
National Renal Alliance September 2003 - July 2004
Dr Thomas Metz July 2002 - September 2003
Straughn & Wingard, PC February 1991 - March 2001
Skills
Medical Coding, Medical Billing, ICD-9, Physicians, EHR, Medicare, Invoicing, CPT, Practice Management, Medicaid, Revenue Cycle, Health Insurance, OB/GYN, HIPAA, Gastroenterology, Medical Terminology, HCPCS, Internal Medicine, Charge Entry, Medical Practice..., Credentialing, ICD-10, HEDIS, Risk Assessment
Education
Jefferson State Community College 2002 — 2002
Medical Insurance Coding Specialist/Coder
University of Alabama 1970 — 1971
General Studies
Blue Cross and Blue Shield of Alabama September 2012 - Present
Accenture January 2005 - June 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets
Education
The University of Southern Mississippi 1972 — 1974
Bachelor of Science (BS), Computer Science and Statistics
Jones County Junior College 1970 — 1972
Bachelor of Arts (BA), Mathematices and Physics
Blue Cross and Blue Shield of Alabama March 2015 - Present
Skills
Healthcare, Research, Writing, Account Management, Sales Process, Excel, PowerPoint, Microsoft Excel, Data Analysis, Leadership, Public Speaking, Hospitals, Healthcare Management, Process Improvement, Training, Recruiting, Interviews, EMR, Start-ups
Education
University of Alabama at Birmingham 2012 — 2015
Master of Science
University of Alabama at Birmingham 2012 — 2014
Master of Science, Business Administration
Dartmouth College 2006 — 2010
BA
Gulf Breeze High School 2002 — 2006
Diploma
Mercer April 2014 - Present
Mercer December 2008 - Present
Blue Cross and Blue Shield of Alabama October 2004 - November 2008
Mercer HR Consulting October 2002 - October 2004
Watson Wyatt Worldwide September 2001 - October 2002
William M. Mercer July 1998 - September 2001
Skills
Employee Benefits, Disability Insurance, Vendor Management, Health Insurance, Benefits Administration, Strategic Planning, Analysis, Management, Project Management, Managed Care, Strategy, Business Planning, Consulting, Health Policy, HIPAA
Education
The Criswell College 1997 — 1998
M.A. Theology
Troy University 1992 — 1995
BA, English, Music and French
webCraft Connect August 2012 - Present
Blue Cross and Blue Shield of Alabama March 1993 - October 2004
Computer Services Corp. September 1989 - March 1993
Skills
Web Development, Email Marketing, Project Management, Web Services, CRM, SEO, Management, Social Media, Business Analysis, Java, Programming, Software Development, Testing, SharePoint, Mobile Applications, Visio, Web Design, HTML, Leadership, Strategic Planning, Process Improvement
Education
Duke University 1984 — 1988
Bachelor of Arts (BA), Mathematics
Lake Braddock Secondary 1980 — 1984
Blue Cross and Blue Shield of Alabama May 2013 - Present
Blue Cross Blue Shield December 2005 - April 2013
Accenture June 1999 - December 2005
Keane August 1997 - May 1999
Skills
Visio, Requirements Analysis, SDLC, Process Improvement, Business Analysis
Education
University of Alabama, Manderson Graduate School of Business 2007 — 2009
EMBA, Business Administration
Norwich University 1992 — 1997
B.S., Computer Information Systems
Norwich University 1992 — 1997
B.S., Business Administration
Blue Cross and Blue Shield of Alabama March 2001 - Present
IAAP Birmingham Chapter September 2013 - December 2014
EBSCO Industries May 1992 - August 1998
EBSCO Industries June 1987 - May 1992
Skills
Microsoft Excel, Microsoft Office, Customer Service, Outlook, Microsoft Word, PowerPoint, Administrative..., Data Entry, Access, Event Planning, Office Management, Management, Office Administration, Healthcare, Sales, Time Management, Administrative...
Education
Faulkner University 2008 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
Jefferson State Community College 2005 — 2007
Business Administration and Management, General
IAAP CAP-OM Webinars
Blue Cross Blue Shield of Alabama July 2012 - Present
Blue Cross Blue Shield of Alabama December 2011 - July 2012
Regions Financial Corporation December 2010 - December 2011
Blue Cross and Blue Shield of Alabama 2006 January 2006 - May 2010
Blue Cross Blue Shield of Alabama March 2002 - January 2006
SouthTrust Bank Corporation January 2000 - January 2002
Blue Cross and Blue Shield of Alabama January 1991 - January 2000
Skills
Performance Management, Research, Personnel Management, Employee Benefits, Insurance, Employee Relations, Benefits Administration, Recruiting, Human Resources, Talent Management, Deferred Compensation, Process Improvement, Health Insurance, Conflict Resolution, Training
Education
Birmingham School of Law 2014 2010 — 2014
Juris Doctor (J.D.), Law
Birmingham-Southern College 1995 — 1999
Bachelor of Science Degree, Human Resource Management
Department of Veterans Affairs February 2009 - Present
Blue Cross and Blue Shield of Alabama March 2008 - February 2009
Blue Cross and Blue of Alabama July 2003 - March 2008
Skills
Leadership, Teamwork, Build Strong Teams, Loyal, Customer Service, Customer Service..., Good Follower, Highly Dedicated
Education
University of Alabama 2002 — 2003
Master of Science, Nursing/ Case Management
Jacksonville State University 1996 — 1997
Bachelor of Science, Registered Nursing/Registered Nurse
Bader Company July 2011 - Present
Bader Company June 2010 - July 2011
Study Abroad Foundation November 2009 - June 2010
Blue Cross and Blue Shield of Alabama January 1988 - May 2009
Skills
Budgets, Competitive Analysis, Insurance, Sales, Public Relations, Sales Management, Strategic Consulting, Customer Service, Marketing, Business Strategy, Public Speaking, Management, Leadership
Education
Faulkner University
Bachelor of Business Administration, Business Administration and Management, General
University of Montevallo
Blue Cross and Blue Shield of Alabama June 2014 - Present
Hibbett Sporting Goods June 2013 - April 2014
The Regional Medical Center of Orangeburg and Calhoun Counties July 2011 - February 2013
HealthSouth January 2004 - January 2011
Pentair Tools Group (Porter-Cable/Delta) October 1999 - January 2004
HealthSouth June 1997 - October 1999
Blue Cross and Blue Shield of Alabama October 1994 - June 1997
United States Air Force June 1978 - September 1994
Skills
Disaster Recovery, Data Center, Team Building, Contract Negotiation, Identity Management, Facilities Management, Contract Management, Call Center, Desktop Computers, ITIL v3 Foundations..., Customer Advocacy, Computer Operations
Education
Mount Saint Mary's University 1989 — 1991
MBA, Economics
National American University 1981 — 1984
BS, Data Processing
University of Missouri-Columbia 1973 — 1977
BS, Agriculture
Blue Cross and Blue Shield of Alabama July 2014 - Present
PMI July 2007 - Present
PMI Birmingham Chapter 2010 - Present
Blue Cross Blue Shield of Alabama May 2013 - July 2014
MEDSEEK, Inc. March 2009 - March 2013
MEDSEEK, Inc. March 2008 - March 2009
MEDSEEK, Inc. October 2007 - March 2008
Accenture February 1998 - July 2007
AT&T January 1983 - January 1998
Skills
MS Project, EPM, TeamTrack, Contractual Agreements, Financial Analysis, Requirements Analysis, SharePoint..., Microsoft Office, SharePoint, Salesforce.com, Websites, Telecommunications, Test Management, Collaboration Tools, Project Management, Project Planning, Team Track, Program Management, Software Project..., Healthcare Information..., Integration, US Passport, Class B, SnagIt, Healthcare Information..., Agile Methodologies, Software Development, Management, Technical Writing, SDLC, Business Analysis, Testing, Visio, Risk Management, PMO, Business Process, Project Portfolio..., Requirements Gathering, Humorist, Business Process..., Information Technology, PMP, Microsoft Project
Education
Mississippi State University 1981 — 1986
B.S., Computer Science, emphasis in Information Systems, Summa Cum Laude
Cahaba GBA October 2011 - February 2012
Baptist Health System May 2008 - September 2009
Blue Cross and Blue Shield of Alabama December 1997 - December 2004
Education
Jefferson State Community College 2006 — 2008
ADN, Nursing
University of Alabama at Birmingham 1997 — 2001
BS, Human Resource Management
Blue Cross and Blue Shield of Alabama May 2013 - Present
Staffing Technologies December 2010 - May 2013
Accenture February 1998 - December 2010
bellsouth May 1978 - February 1998
Skills
Software Development, Unix, Oracle, Disaster Recovery, Information Technology, Requirements Analysis
Education
Huntingdon College 1978 — 1979
University of Alabama 1975 — 1978
Bachelor of Science (BS), Mathematics
Alabama Power Company January 2014 - Present
Blue Cross Blue Shield of Alabama December 2012 - January 2014
Blue Cross Blue Shield of Alabama December 2010 - December 2012
Blue Cross and Blue Shield of Alabama January 2009 - December 2010
2008 - 2009Blue Cross and Blue Shield of Alabama January 2009 - December 2010
2003 - 2008Blue Cross and Blue Shield of Alabama August 2006 - July 2008
Blue Cross and Blue Shield of Alabama January 2000 - January 2003
Blue Cross and Blue Shield of Alabama January 1996 - January 2000
Blue Cross and Blue Shield of Alabama January 1992 - January 1996
Blue Cross and Blue Shield of Alabama January 1986 - January 1992
Skills
Health Insurance, Process Improvement, Vendor Management, Employee Benefits, Performance Management, Leadership, SDLC, HIPAA, Management, Business Analysis, Project Management, Visio, Benefits Administration, Training, Program Management, Insurance, Customer Service, Team Building
Education
Faulkner University
Bachelor of Science, Management Human Resources
Blue Cross and Blue Shield of Alabama 2002 - Present
Blue Cross and Blue Shield of Alabama 1999 - 2002
Blue Cross and Blue Shield of Alabama 1993 - 1999
J.C. Penney Corporation 1984 - 1993
Skills
Leadership, Management, Human Resources, Budgets, Customer Satisfaction, Sales, Insurance, Risk Management, Benefits Administration, Employee Relations, Health Insurance, Organizational..., Leadership Development, Process Improvement, Team Building
Education
Capella University 2009 — 2012
Master of Science (M.S.), Organizational Management - Leadership Specialization
Troy State University 1980 — 1984
Bachelor of Science, Business Administration - Finance
St. Martin's At Home August 2011 - Present
Advantage Marketing - Birmingham, AL September 2009 - Present
Nelson Design Group, Inc. January 2007 - Present
Concierge At Home 2011 - 2011
BCBSAL January 2001 - June 2009
Eddie Baird's Networking Group 2008 - 2009
Blue Cross and Blue Shield of Alabama 2001 - 2008
United Way of Central Alabama 2006 - 2006
Blue Cross and Blue Shield February 1998 - July 2001
Advantage Associates Advertising September 1996 - January 1998
Education
Birmingham-Southern College 2001 — 2004
Masters in Public and Private Management, Business
Southside High 1988 — 1992
UAB Health Systems February 2014 - December 2014
Blue Cross and Blue Shield of Alabama October 2003 - December 2013
University of Phoenix August 2009 - February 2013
AT&T June 2002 - October 2003
Skills
Human Resources, Training, Recruiting, Customer Service, Leadership Development, Employee Relations, Employee Benefits, Policy, Team Building, Microsoft Office, Project Management, Legal Writing, Access, PowerPoint, Analysis, Event Planning, Health Insurance, Performance Management, Management, Onboarding, Strategic Planning, Benefits Administration, Interviews, Applicant Tracking, Microsoft Excel
Education
Keller Graduate School of Management of DeVry University 2015 — 2016
Master's degree, Human Resources Management/Personnel Administration, General
University of Phoenix 2010 — 2012
Master of Public Administration (MPA), Human Resources Management/Personnel Administration, General
University of Phoenix 2004 — 2010
Bachelor of Science, Criminal Justice
Cutter Company, LLC December 2012 - Present
Jill's Studio of Dance August 2012 - June 2015
Blue Cross and Blue Shield of Alabama August 2006 - July 2012
L. Paul Kassouf & Co., P.C. August 2003 - August 2006
Skills
Accounting, Financial Reporting, QuickBooks, Auditing, Financial Analysis, Financial Accounting, Microsoft Excel, Tax Preparation, Budgets, Tax Research, Microsoft Office, General Ledger, Non-profits, Income Tax, Corporate Tax, Tax
Education
Birmingham-Southern College 1999 — 2003
Bachelor of Science (BS), Accounting
Independent Consultant 2011 - Present
MedSnap 2011 - Present
MedSnap 2011 - 2015
Blue Cross and Blue Shield of Alabama 1995 - 2009
University of Alabama at Birmingham 1986 - 2009
Blue Cross and Blue Shield of Alabama 1989 - 1995
Alabama Health Care Industries, Inc. 1991 - 1994
Blue Cross and Blue Shield of Alabama 1983 - 1989
Blue Cross and Blue Shield of Alabama 1982 - 1984
Blue Cross and Blue Shield of Alabama 1980 - 1983
Skills
Healthcare Information..., Healthcare, Healthcare Management, Managed Care, Hospitals, HIPAA, Case Managment, Public Speaking, Health Insurance, Healthcare Industry, Strategic Planning, Healthcare Consulting, Leadership, Informatics, Clinical Research, Physicians, Medicine, Medicare, Employee Benefits, Health Policy, Revenue Cycle, Disease Management, EHR, Physician Relations, Case Management
Education
University of Alabama at Birmingham 1978 — 1980
Masters, Hospital and Health Care Administration
University of Alabama in Huntsville 1975 — 1978
BSBA, Business, Econ
Huntsville High School 1972 — 1975
Duke Fuqua School of Business
Concentrated Business Executive Program
Blue Cross and Blue Shield of Alabama November 2013 - Present
Champion Partners in Rehab 2007 - November 2013
Over the Mountain Rehab January 2004 - November 2007
St. Vincent’s Health System 1997 - 2004
Skills
Clinical skills as LPTA, Marketing/promotion of..., Case Managment, Clinical education..., Staff/Student training, Outcomes..., Cpr Certified, Clinical Research, CPR Certified, Case Management, Customer Service, HIPAA, Healthcare, Healthcare Management, Home Care, Hospitals, Medical Terminology, Medicare, Physicians, Rehabilitation, Strategy
Education
UAB 2011 — 2013
Bachelor, Health/Health Care Administration/Management
UAB 1991 — 1992
Certificate as Physical Therapist Assistant
Jefferson State Community College 1989 — 1992
Associate of Arts and Sciences (AAS), Physical Therapy Assistant
CReneCoach Services July 2014 - Present
Blue Cross and Blue Shield of Alabama January 1985 - November 2012
Skills
Personal Development, Professional Development, Life Coaching, Business Coaching, Training, Management Development, Coaching, Recruiting, Executive Coaching, Emotional Intelligence, Workshop Facilitation, Leadership Development, Team Building
Education
Huntingdon College
Bachelor’s Degree
Blue Cross and Blue Shield of Alabama July 2014 - Present
Primerica Financial Services July 2007 - Present
Blue Cross and Blue Shield of Alabama August 2013 - July 2014
Blue Cross and Blue Shield August 2006 - August 2013
Cingular Wireless November 2003 - August 2006
Skills
Insurance, Customer Service, Employee Benefits, Sales, Finance, Retirement Planning, Public Speaking, Microsoft Office, Life Insurance, Marketing, Management, Troubleshooting, Networking, Small Business, Software Documentation, Health Insurance, Life & Health Insurance..., Leadership, Team Building, Microsoft Excel, Strategic Planning, Event Planning, PowerPoint
Education
Faulkner University
Master's Degree, Management
Faulkner University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Alabama at Birmingham 1995 — 1997
Psychology
Regions Bank, BellSouth(AT&T) Telecommunnications, BBVA Compass Bank, BCBS of AL, IBM/AT&T August 1992 - November 2014
IBM/ATT (Randstad Technologies, formerly Technisource) February 2014 - May 2014
Jackson Hewitt December 2012 - January 2013
BBVA Compass Bank March 2006 - April 2010
BellSouth Telecommunications April 2005 - March 2006
Pemco Aviation Group November 2004 - January 2005
Blue Cross and Blue Shield of Alabama July 2003 - October 2004
BioLife Plasma Services Center July 2002 - June 2003
Retiredto care for elderly parent October 1999 - July 2002
Electronic Data Systems December 1997 - September 1999
Skills
Active Directory, Disaster Recovery, Troubleshooting, Computer Hardware, Servers, XP, Technical Support, Software Documentation, Visio, SharePoint, Windows Server, Hardware, Citrix, Software Installation, Networking, VPN, Windows XP, System Administration, VMware, Windows 7, Security, Help Desk Support, BMC Remedy
Education
Jackson State University
B. A, Accounting
Jackson State University
Bachelor's degree
Blue Cross and Blue Shield of Alabama August 2014 - Present
Blue Cross and Blue Shield of Alabama October 2008 - Present
Skills
HIPAA, Healthcare, Managed Care, Medical Devices, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Provider Relations, Strategic Planning, Team Building, Medicare, Customer Service, Sales, Management, Leadership, Hospitals, Disease Management
Education
University of South Alabama 2002 — 2004
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Jefferson State Community College 1992 — 1995
Associate of Applied Science, Registered Nursing/Registered Nurse
Blue Cross and Blue Shield of Alabama March 2014 - Present
Blue Cross Blue Shield of Alabama June 2006 - March 2014
Blue Cross Blue Shield of Alabama February 1999 - June 2006
Skills
Performance Consulting, Performance Management, Balanced Scorecard, E-Learning, Talent Management, Strategic Planning, Employee Benefits, Employee Training, Building Competency..., Human Perfomance..., Performance Improvement, Software Documentation, Performance Analysis, Organizational..., Business Analysis, Root Cause Analysis, Relationship Building, Communication, Networking, Measurement and..., Change Management, Public Speaking, Process Improvement, Curriculum Design, Training Needs Analysis, Problem Solving, Effective Communication, Leadership, Training, Team Building, SharePoint, Analysis, Health Insurance
Education
Capella University 2006 — 2008
Master's Degree, Training and Performance Improvement
University of Alabama at Birmingham 1992 — 1997
Bachelors of Science, Psychology
Blue Cross and Blue Shield of Alabama July 2014 - Present
Jack Henry & Associates October 2011 - Present
Clean2Play March 2003 - Present
Jack Henry & Associates November 2010 - October 2011
Assurant December 2001 - March 2003
EPL March 1998 - December 2001
Horton Controls 1994 - 1997
Skills
Java, Visual C++, Program Management, Software Project..., Agile Methodologies, Scrum, Testing, C, Software Development, Requirements Analysis, XML, Software Documentation, Microsoft SQL Server, C#, MySQL, Databases, SQL, Agile Project Management, Eclipse
Education
Huntingdon College 2010 — 2012
Business Management
Bessemer Technical School 1991 — 1993
Associates Degree, Computer Science
University of Alabama at Birmingham 1991 — 1993
Computer and Information Sciences, General
University of Alabama at Birmingham 1991 — 1993
Computer and Information Sciences, General
University of Alabama at Birmingham 1991 — 1993
Computer and Information Sciences, General
Marmi November 2005 - Present
Back Porch Catering October 2002 - Present
Blue Cross and Blue Shield of Alabama June 2014 - Present
Blue Cross Blue Shield of Alabama November 2008 - June 2014
Blue Cross and Blue Shield of Alabama August 2006 - November 2008
Skills
Insurance, Customer Service, Microsoft Office, Microsoft Excel, Strategic Planning, Leadership, Process Improvement, Team Building, Documentation Online..., Novell GroupWise, Customer Information..., Mainframe, Rx Claim, Documention Online..., Group Enrollment..., Lotus Notes, XpertDoc, FileNet, CRM Dashboard, Summary of Benefits &..., Benefit Matrices, Collaborative Problem..., Organization Skills
Education
University of Montevallo 2002 — 2004
Bachelor's Degree, Psychology / English Language & Literature
Gadsden State Community College 2000 — 2002
General Studies (Undergraduate)
Fort Payne High School 1996 — 2000
Advanced Diploma
Full-Time Student HIM 2014 - Present
The University of Alabama at Birmingham 2014 - 2015
The University of Alabama at Birmingham 2010 - 2014
Blue Cross and Blue Shield of Alabama 2000 - 2009
Skills
Customer Service, Microsoft Office, Outlook, Public Speaking, Strategic Planning, Microsoft Excel, Budgets, Team Building, Leadership, Public Relations, Team Leadership, Training, Leadership Development, Management, Event Planning, Fundraising
Education
Howard University
Bachelor of Science (BS), Registered Nursing/Registered Nurse
University of Alabama at Birmingham
Blue Cross and Blue Shield of Alabama July 2013 - Present
Blue Cross and Blue Shield of Alabama June 1998 - July 2013
Blue Cross and Blue Shield of Alabama November 1996 - June 1998
Blue Cross and Blue Shield of Alabama April 1988 - November 1996
Skills
Project Management, Data Analysis, Quality Assurance, Customer Service, Microsoft Office, Health Insurance, Benefits Administration, Trend Analysis, Utilization Management, Cost Management, Management, Employee Benefits, Analysis, Employee Training, Business Analysis, Healthcare, Team Building, Process Improvement, Strategic Planning, Insurance, Leadership
Education
Faulkner University
Bachelor of Science (B.S.), Management/Human Resources
University of Alabama at Birmingham
The University of Alabama at Birmingham August 2015 - Present
Blue Cross and Blue Shield of Alabama September 2014 - August 2015
Wilmer & Lee, P.A. July 2008 - January 2013
Intergraph January 2012 - April 2012
Skills
Microsoft Office, Visual Basic, Version One, JTS, Editing, Technical Writing, Microsoft Suites, Visual Studio, HTML, Telecommunications, Technical Support, Troubleshooting, Proofreading, Clerical Skills, Mac OS, Operating Systems, Training, Data Entry, Critical Thinking, OS X
Education
University of Alabama at Birmingham 2014 — 2016
Master of Arts (M.A.), Rhetoric and Composition/Writing Studies
University of Alabama in Huntsville 2011 — 2012
Bachelor of Arts (B.A.), Professional, Technical, Business, and Scientific Writing
John C Calhoun State Community College 2008 — 2010
Associate's degree, General Studies
CReneCoach Services July 2014 - Present
Blue Cross and Blue Shield of Alabama January 1985 - November 2012
Education
Huntingdon College
Bachelor of Arts (B.A.), Psychology
Blue Cross and Blue Shield of Alabama August 2015 - Present
On The Mark Demo's July 2014 - Present
The Pet Firm July 2014 - Present
Lynne C & Company June 2014 - Present
Event Marketing Group May 2014 - Present
PS-Stearns November 2013 - Present
Apple August 2014 - February 2015
Headway Workforce Solutions February 2014 - March 2014
Oxford Marketing August 2013 - August 2013
Encore Nationwide April 2013 - April 2013
Skills
Field Marketing, Experiential Events, Guerrilla Marketing, Training, Sales Promotion, Brand Activation, Trade Shows, Management
Education
Lake Land College 2006 — 2008
Illinois Central College 2003 — 2005
UPS January 2012 - Present
UPS April 2008 - December 2011
Blue Cross and Blue Shield of Alabama August 2006 - March 2008
Blue Cross and Blue Shield of Alabama June 2004 - July 2006
Skills
Project Management, Cross-functional Team..., User Experience, Process Improvement, Requirements Analysis, Leadership, SharePoint, Analytics, Project Coordination, Microsoft Office, Volunteering, Coordinating Events, Collaboration, WebTrends Analytics, Search, Organic Search, SEO, Product Management, Vendor Management, Agile Methodologies, Team Building, Customer Service, Account Management, Access, Team Leadership, Business Analysis, Data Analysis, Competitive Analysis, Program Management, Integration, Analysis, Business Intelligence, Training
Education
Florida State University 2000 — 2004
Bachelor of Science, Psychology /Business
Kitchen Distributors, Inc. April 2014 - Present
YMCA, Ladyworks, Snap Fitness, World Gym, Olympia Athletic Club, The Body Shop, Lady of America October 1992 - Present
Snap Fitness 2008 - Present
Zumba Fitness LLC 2010 - Present
Allstate Financial September 2011 - April 2014
Blue Cross and Blue Shield of Alabama 1991 - 2003
Skills
Employee Benefits, Marketing, Sales, Fitness, Coaching, Insurance, Time Management, Leadership, Process Improvement, Zumba, Customer Service
Education
Mississippi State University
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
STARKVILLE ACADEMY
Blue Cross and Blue Shield of Alabama February 2014 - Present
Blue Cross and Blue Shield of Alabama May 2009 - February 2014
Security Engineers, Inc. November 2006 - May 2009
US Army November 2001 - March 2004
Skills
Data Analysis, Project Management, SQL, Database Design, Data Visualization, Procedure Development, Microsoft Excel, Physical Security, Analysis, PowerPoint, Outlook, Process Improvement, Business Intelligence, SharePoint, VBA, Microsoft Access, Information Dashboards, Crystal Reports, Tableau, Workflow Management
Education
Jefferson State Community College
Computer Science
Lawson State Community College 2006 — 2006
Architectural Drafting and Architectural CAD/CADD
Shelton State Community College 2000 — 2001
Music
Aetos Systems, Inc. July 2015 - Present
Blue Cross and Blue Shield of Alabama June 2013 - June 2015
Verizon Wireless May 2008 - August 2012
Skills
Project Management, Information Technology, Information Systems, Database Administration, Customer Service, Training, Business Development, Administration
Education
Florida Institute of Technology 2013 — 2015
Master of Business Administration (MBA), Management Information Systems, General
Oakwood College 2003 — 2008
Bachelor's degree
Neebo December 2013 - June 2015
AIDS Alabama May 2011 - August 2013
AIDS Alabama May 2011 - August 2013
Jani-King 2009 - 2010
Blue Cross and Blue Shield of Alabama September 2007 - December 2009
US Army May 1993 - September 1997
Skills
Microsoft Excel, Microsoft Word, Exceptional People..., Outlook Express, High Organizational..., Team-oriented, Goal Oriented, Compassion, High level of initiative, Enthusiasm to learn, Friendly Personality, Integrity, Teamwork, Customer Service, Sales, Event Planning, Training, Fundraising, Public Speaking, Microsoft Office, Organization &..., Community Outreach, Leadership, Team Building, Nonprofits
Education
Virginia College 2006 — 2008
Bachelor of Science (B.S.), Business Administration
Jefferson State Community College 1999 — 2001
Certificate, Microcomputer Technology
The University of Mississippi June 2008 - Present
Child Advocacy and Play Therapy Intitute August 2012 - September 2013
Blue Cross and Blue Shield of Alabama January 2006 - January 2008
Sr. Claims Analyst January 2000 - January 2006
Blue Cross and Blue Shield of Alabama January 1997 - January 2000
Skills
Access, Public Speaking, Microsoft Office, Higher Education, Community Outreach, Research, Editing, Microsoft Excel, Event Planning, Customer Service, Student Development
Education
The University of Mississipi 2010 — 2013
Master of Education (MEd), Mental Health Counseling/Counselor
Faulkner University
Bachelor of Business Administration (BBA), Business
IMAT Solutions July 2015 - Present
Influence Health (formerly MEDSEEK) October 2013 - July 2015
Influence Health (formerly MEDSEEK) October 2011 - October 2013
Influence Health (formerly MEDSEEK) October 2008 - October 2011
ReMax First Choice November 2006 - September 2008
Influence Health ( Formerly MEDSEEK) October 2003 - November 2006
Estrada Web Technology November 2000 - May 2005
Blue Cross and Blue Shield of Alabama 1998 - 2000
Blue Cross and Blue Shield of Alabama 1996 - 1998
Blue Cross and Blue Shield of Alabama 1994 - 1996
Skills
Start-ups, Healthcare, Contract Negotiations, Account Management, Customer Relations, SEO, Healthcare IT, Consultative Selling, Healthcare Information..., Contract Negotiation, Sales, Selling, Direct Sales, Enterprise Software, Sales Operations, Cold Calling, Marketing, Salesforce.com, Management, SaaS, Product Management, Customer Service, Strategy, Product Development, CRM, Business Development, Solution Selling, EHR, Lead Generation, Leadership, Healthcare Consulting, Enterprise Content..., Web Content Management, Patient Portal, Cloud Computing, Sales Process, Consulting, Business Intelligence, Professional Services, Health Information..., Product Marketing, Analytics, Cross-functional Team..., Business Analysis, Integration, Strategic Partnerships, Strategic Planning, HIPAA, Project Management, Program Management
Education
Mississippi College 1987 — 1992
Bachelor, Computer Science, 3.5
Jefferson State Community College
Associate of Science (AS), Engineering
Blue Cross and Blue Shield of Alabama July 2013 - Present
Blue Cross Blue Shield of Alabama September 2011 - July 2013
Blue Cross and Blue Shield of Alabama July 2008 - September 2011
Skills
Insurance, Health Insurance, Employee Benefits, Medicare, Claim, HIPAA, Outlook, Microsoft Excel, Microsoft Office, SharePoint, Process Improvement
Education
Huntingdon College 2012 — 2014
Bachelor's Degree, Business Management, GPA 3.889
Blue Cross and Blue Shield of Alabama January 2015 - Present
The University of Alabama at Birmingham January 2013 - Present
Iotronics Corporation August 2014 - December 2014
Blue Cross and Blue Shield of Alabama June 2014 - August 2014
Reliance November 2011 - July 2012
Juniper Networks 2010 - October 2011
Georgia Tech Alumni Association May 2009 - December 2009
Pointcross, Inc. May 2009 - August 2009
Skills
MySQL, HTML, TCP/IP, Unix, Networking, CSS, Web Development, Socket Programming, Wireless, Telecommunications, Operating Systems, Testing, Integration, Databases
Education
University of Alabama at Birmingham 2012 — 2014
Master of Business Administration (MBA), MBA
Georgia Institute of Technology 2008 — 2009
MS in Electrical and Computer Engineering, Computer Systems Networking and Telecommunications
University of Mumbai 2004 — 2008
Bachelor of Engineering, Electronics
Blue Cross and Blue Shield of Alabama August 2009 - Present
Comcast Cable October 2005 - July 2009
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, QuickBooks, Customer Satisfaction, Call Centers, Leadership, Process Improvement, Training, Coaching, Customer Service, Employee Benefits, Leadership Development, Quality Assurance
Education
John C Calhoun State Community College 2000 — 2002
General Studies
Austin High School 1999 — 2000
Advanced diploma, General Studies
Blue Cross and Blue Shield of Alabama May 2013 - Present
HomecareCRM July 2012 - April 2013
Interstate Batteries November 2004 - June 2012
Skills
Microsoft Office, Data Entry, Office Management, File Management, Spreadsheets, Outlook, Team Building, Customer Service, Invoicing, Account Management, Accounts Receivable, Accounts Payable, Calendaring, Microsoft Excel, Microsoft Word, Time Management, Process Improvement, Coaching, Process Scheduler, Payroll
Education
Jefferson State Community College
Blue Cross and Blue Shield of Alabama January 2014 - Present
Alabama Department of Human Resources July 2008 - January 2014
Regions Financial Corporation April 2002 - October 2007
Education
Colorado Technical University-Online 2007 — 2008
Master of Business Administration (MBA), BUSINESS ADMINISTRATION/HUMAN RESOURCE MANAGEMENT
University of Alabama at Birmingham 2003 — 2006
Bachelor of Science (BS), RADIOLOGICAL SCIENCES
Blue Cross and Blue Shield of Alabama March 2008 - Present
Colonial Bank April 2007 - January 2008
Regions Financial Corp November 2004 - March 2007
Skills
Solaris, RedHat, AIX, Unix, HP-UX, Windows Server, Shell Scripting, Operating Systems, Disaster Recovery, Virtualization, Servers, Active Directory, Security, System Administration, Microsoft SQL Server, IT Operations, IBM AIX, Red Hat Linux
Education
Jacksonville State University 1999 — 2002
BS, Computer Science: Software Engineering
red hat class
red hat class
red hat class
red hat class
red hat class
Blue Cross and Blue Shield of Alabama September 2014 - Present
Presidio January 2006 - September 2014
Avaya 2000 - 2006
Skills
Go-to-market Strategy, Business Development, Business Strategy, Cloud Computing, VoIP, Unified Communications, Managed Services, Solution Selling, Data Center, Cisco Technologies, Professional Services, SaaS, Direct Sales
Education
Jacksonville State University 1978 — 1983
Bachelor of Science (BS), Accounting
Birmingham Theological Seminary
Working on Master of Arts (MA), Biblical Conflict Resolution
Blue Cross and Blue Shield of Alabama October 2012 - Present
Blue Cross and Blue Shield January 1996 - September 2012
Education
Birmingham-Southern College 1987 — 1991
BA, Marketing and Management
Blue Cross and Blue Shield of Alabama November 2013 - Present
Blue Cross and Blue Shield of Alabama April 2012 - Present
Blue Cross and Blue Shield of Alabama August 2008 - April 2012
Skills
PMP, IT Audit, Risk Management, Risk Based Testing, Internal Controls, Process Control, Business Process..., SDLC, ALM, Change Management, Business Analysis, Requirement..., Requirements Management, Microsoft Office, Crystal Reports, Visio, SharePoint
Education
Faulkner University 2000 — 2002
Bachelor of Science (BS), Business Administration and Management, General
Boeing April 2014 - Present
Science and Engineering Services, LLC May 2012 - April 2014
Alutiiq May 2010 - April 2012
FedEx October 2009 - May 2010
Careington International August 2008 - August 2009
Blue Cross and Blue Shield of Alabama 1999 - 2001
BellSouth March 1994 - December 1999
Texas Instruments April 1989 - March 1994
Skills
Outlook, Excel, Word, Customer Relations, Software Documentation, Visio, SharePoint, Program Management, Training, Quality Assurance, Project Management, Management
Education
Florida Institute of Technology 2014 — 2017
Master of Acquistions and Contract Management, Doctorate of Business Administration (DBA)
Florida Institute of Technology 2010 — 2012
Masters of Management, Acquisition/Contract Management, 4.0
Florida State University 1981 — 1984
BS, Business Communication, Computer Science, Marketing, 3.4
Blue Cross and Blue Shield of Alabama August 2014 - Present
Blue Cross and Blue Shield of Alabama March 2012 - August 2014
BCBS of Alabama June 1997 - March 2012
Blue Cross and Blue Shield March 1994 - June 1997
Skills
Insurance, Health Insurance, Team Building, Strategic Planning, Account Management, Business Analysis, Healthcare, Managed Care, Management, Negotiation, Employee Benefits, Process Improvement, Leadership, Training, Customer Service, Medicare, HIPAA, Sales, New Business Development, Claim
Education
Huntingdon College 1989 — 1993
Mathematics and Computer Science
CliniComp, Intl. June 2014 - Present
Southern Case Arts October 2013 - June 2014
SuccessEHS November 2011 - October 2013
Dolce Studios 2007 - December 2012
United Way of Central Alabama June 2007 - July 2010
United Way of Central Alabama 2007 - 2010
Cerner Corporation 2003 - 2006
Blue Cross and Blue Shield of Alabama August 1993 - March 2002
Skills
Healthcare Information..., Teaching, Healthcare, EHR, Customer Service, EDI, Event Management, Government, Policy Analysis, Project Management, Analytics, Consulting, Nonprofits, Quality Assurance, Fundraising, Data Analysis, Non-profits, Grants, Volunteer Management, Management, Training, Marketing, Software Documentation, Public Speaking, Business Analysis
Education
Birmingham-Southern College 1986 — 1989
Bachelor of Arts (B.A.), Psychology
Briarwood Christian High School 1981 — 1985
High School Diploma
Blue Cross and Blue Shield of Alabama December 2002 - Present
Blue Cross and Blue Shield of Alabama March 1995 - December 2002
First Christian Church August 1993 - March 1995
Skills
Applicant Tracking..., Sourcing, Onboarding, Job Descriptions, Succession Planning, Talent Acquisition, Screening, Employee Benefits, College Recruiting, Management, Staffing Services, HR Consulting, Recruiting, Screening Resumes, HRIS, PeopleSoft, Technical Recruiting, Temporary Placement, Employment Law, Benefits Administration, Personnel Management, Internet Recruiting, Talent Management, Organizational..., New Hire Orientations, Employee Relations, Benefits Negotiation, Interviews, Human Resources
Education
Samford University 2009 — 2014
Bachelor's Degree, Counseling and Human Services
University of Alabama at Birmingham 1994 — 1995
Accounting
Louisiana State University 1973 — 1973
Psychology
Broadmoor
The Pinnacle Group of Coldwell Banker Green & Company October 2011 - Present
RE/MAX First Choice April 2007 - October 2011
Blue Cross and Blue Shield of Alabama 1995 - 2005
Skills
Foreclosures, Short Sales, First Time Home Buyers, Real Estate, Relocation, Sellers, Residential Homes, Investment Properties, Single Family Homes, Listings, Buyer Representation, Selling, Investors, Buyers, Team Building, Referrals, Strategic Planning, Sales
Education
Jacksonville State University 1989 — 1992
CIS, Computer Science, Business
Plainview High School, Rainsville, AL 1985 — 1989
Celgene August 2013 - Present
Academy of Managed Care Pharmacy (AMCP) August 2002 - Present
Amgen March 2011 - August 2013
Amgen June 2007 - March 2011
Blue Cross and Blue Shield of Alabama June 2005 - June 2007
Skills
Managed Care, Specialty Pharmacy, Account Management, Marketing Strategy, Strategic Planning, Brand Planning, Clinical Pharmacy, Contract Management, Biosimilars, Oncology, Nephrology, Rheumatology, Product Launch, Pharmacy, Cross-functional Team..., Infectious Diseases, Brand Management, Pharmaceutical Industry, Hospital Sales, Market Access, Reimbursement, Medicare Part D, Health Policy, Buy & Bill, Medicare, Healthcare, Health Economics, Medicaid, Strategy, Managed Markets, Pharmaceutical Sales, Pharmacy Benefit...
Education
Seton Hall University 2005 — 2011
Masters, Healthcare Administration
Samford University 2001 — 2005
Doctor of Pharmacy, Pharmacy
Lipscomb University 1997 — 2001
Bachelor of Science, Environmental Science
Jena Large and Associates, LLC 2012 - Present
Southeastern Business Support Services, Inc. May 2001 - Present
Blue Cross and Blue Shield of Alabama August 1987 - February 2002
Skills
Accounting, Individual Returns, Tax Returns, Partnership Tax Returns, Payroll Services, Sales & Use Tax, Business Development..., Software Solutions, Business Restructures, Strategic Planning, Strategic Financial...
Education
Birmingham-Southern College 1980 — 1987
BS, Accoounting and Business Administration Double Major
EAMC December 2010 - Present
Blue Cross and Blue Shield of Alabama June 2008 - June 2009
Children's Hospital of Alabama February 1997 - June 2008
Skills
Business Analysis, Systems Integration HL7
Education
Erwin
Birmingham-Southern College 1997 — 1999
Bachelor of Science (BS), Business Administration
Birmingham School of Law 1999 — 2003
Doctor of Law (JD), Law
Blue Cross and Blue Shield of Alabama July 2014 - Present
United Cerebral Palsy of Greater Birmingham June 2009 - Present
UAB Medical West July 2007 - June 2009
Education
Clemson University
BA, MA
Medical College of Georgia School of Medicine
MD
Viva Health September 2011 - Present
VIVA Health June 2009 - September 2011
Blue Cross and Blue Shield of Alabama 1988 - 2009
Skills
Pharmacy Benefit..., Pharmacy, Medicare, Healthcare, Pharmacists, Managed Care, Health Policy, Medicare Part D, Clinical Research, Insurance, Disease Management, Healthcare Industry, Health Insurance, HIPAA, Employee Benefits, Healthcare Consulting, Healthcare Management, Medicaid, Healthcare Information..., Pharmaceutics, Pharmacy Automation, Utilization Management, Diabetes, Informatics, Benefit Configuration, Rebate Allocation and..., Health Plan Contracts, Audit, Strategic Planning, Process Improvement, PBM Contracting, Pharma Rebate...
Education
Faulkner University
Bachelor of Science (B.S.), Business Administration and Management, General
Faulkner University / Montgomery
Bachelor of Science, Business
Cahaba GBA March 2014 - Present
Cahaba GBA May 2010 - Present
Cahaba GBA November 2007 - Present
Blue Cross and Blue Shield of Alabama March 1999 - Present
Hyatt Regency Orlando International Airport March 1996 - March 1997
Skills
Performance Management, Business Analysis, Employee Relations, Talent Management, Onboarding, Human Resources, Process Improvement, HIPAA, Personnel Management, Technical Recruiting, Sourcing, HRIS
Education
Faulkner University 2006 — 2007
BS, Human Resources
Faulkner University
BS, Human Resources
Blue Cross and Blue Shield of Alabama January 2013 - Present
Baptist Health System January 2012 - January 2013
Baptist Health System October 2010 - January 2012
Russell Brands, LLC March 2002 - November 2010
Russell Corporation December 1997 - March 2002
Russell Corporation June 1994 - December 1997
Jacksonville State University September 1993 - April 1994
Russell Corporation June 1993 - August 1993
Skills
COBOL, DB2, Integration, MS Project, Oracle, Training, EDI, Leadership, Unix, Business Process, Human Resources, SDLC, PL/SQL, PeopleSoft, Management, Project Management, Visio, SharePoint
Education
Jacksonville State University 1990 — 1994
Bachelor of Science, Computer Science and Mathematics
Blue Cross and Blue Shield of Alabama September 1991 - Present
Wells Fargo 1985 - 1991
Boeing 1984 - 1985
Skills
Project Management, IT Management, Software Development, Visio, HIPAA, Integration
Education
Georgia Institute of Technology
Executive Program
University of Alabama at Birmingham
Information Technology
University of South Alabama
Business
Blue Cross and Blue Shield of Alabama February 2012 - Present
Best Buy April 2009 - Present
Blue Cross and Blue Shield of Alabama November 2007 - February 2012
Hooters 2001 - 2002
Skills
Employee Benefits, Health Insurance, Insurance, Benefits Administration, Employee Relations, Applicant Tracking..., PeopleSoft, Talent Acquisition, Windows, Microsoft Office, Microsoft Excel, Microsoft Word, Troubleshooting, Employee Training, Crystal Reports, Retail, Retail Sales, Social Media, Project Management, Coaching, Training, PC building, Customer Satisfaction, Conflict Resolution, Research, Process Improvement, Process Scheduler, Customer Service, Team Building, Analysis, Management, Time Management, PowerPoint
Education
University of Phoenix 2006 — 2009
Bachelor of Science in Information Technology, Visual Communication, 3.35
Jefferson State Community College 2001 — 2002
Call Center/Customer Service Certification
Erwin
The University of Alabama at Birmingham June 2015 - Present
UAB Hospital June 2011 - June 2015
UAB Hospital February 2006 - June 2011
Blue Cross and Blue Shield of Alabama November 2000 - December 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, HTML, Public Speaking, Editing
Education
Jefferson State Community College
Associate of Science (A.S.), Computer Science
Oak Grove
Blue Cross and Blue Shield of Alabama January 2014 - Present
BCBS of Alabama March 2013 - December 2013
BCBS of Alabama January 2012 - March 2013
Blue Cross and Blue Shield of Alabama June 2010 - 2011
Skills
Account Management, Customer Service, Health Insurance, Healthcare, Insurance, Management, Marketing Strategy, Marketing Communications, Outlook, PowerPoint, Process Improvement, Sales, Strategic Planning, Team Building
Education
University of Alabama at Birmingham 1998 — 2001
MSHA, Health/Health Care Administration/Management
University of Alabama at Birmingham 1998 — 2000
MBA, Health/Health Care Administration/Management
Hampden-Sydney College 1994 — 1998
B.A., History
The Altamont School 1992 — 1994
Blue Cross and Blue Shield August 2008 - Present
Blue Cross and Blue Shield of Alabama August 2008 - Present
Blue Cross and Blue Shield of Alabama March 2004 - August 2008
Blue Cross and Blue Shield of Alabama 2004 - 2008
Blue Cross and Blue Shield of Alabama January 2001 - March 2004
Blue Cross and Blue Shield of Alabama June 1998 - January 2001
Blue Cross and Blue Shield of Alabama January 1997 - June 1998
AmSouth Bank December 1995 - January 1997
Education
University of Phoenix 2001 — 2006
MBA, Healthcare Managment
Capella University
Master's; of 2012, Accounting and Finane
University of Alabama at Birmingham
Bachelors, Finance
University of Alabama at Birmingham
a Bachelor of Science, Finance
University of Phoenix
a Master's degree, Healthcare Management
Children's of Alabama August 2015 - Present
VIVA Health November 2014 - July 2015
Blue Cross Blue Shield of Alabama October 2007 - August 2014
Blue Cross and Blue Shield of Alabama August 1997 - October 2007
Parisian November 1993 - August 1997
Skills
Spreadsheets, Budgets, Social Networking, Customer Service, Team Building, Microsoft Office, Microsoft Word, Leadership
Education
Faulkner University
Bachelor of Business Administration (B.B.A.)
Blue Cross and Blue Shield of Alabama August 2012 - Present
TEKsystems June 2012 - August 2012
TEKsystems November 2011 - June 2012
CGI January 1997 - June 2011
Education
Florida State University 1992 — 1996
BS, MIS
Blue Cross and Blue Shield of Alabama February 2015 - Present
Blue Cross and Blue Shield of Alabama November 2013 - February 2015
Atlas Healthcare November 2007 - June 2013
Florida Department of Health, MQA May 2003 - October 2007
Florida Department of Labor and Employment Security August 1997 - August 2001
Skills
Recruiting, Process Improvement, Customer Service, Management, Analysis, Project Management, Training, Human Resources, Networking, Coaching, Employee Relations, Performance Management, Account Management, Leadership, Applicant Tracking..., Team Leadership, Interviews
Education
Mississippi University for Women 1994 — 1996
Elementary Education and Teaching
Blue Cross Blue Shield of Alabama October 2013 - Present
Blue Cross and Blue Shield of Alabama June 2012 - October 2013
TEKsystems October 2011 - June 2012
Skin Pathology Associates Inc March 2010 - November 2011
Guttersandglass.com April 2009 - March 2010
Hewitt Trussville Board of Education February 2007 - March 2009
Skills
Computer Hardware, Computer Setup, Software Installation, Troubleshooting, Microsoft Exchange, Active Directory, Windows Server, Windows, Network Administration, Windows 7, Citrix, Altiris Deployment..., SCCM, TCP/IP, System Administration, DNS, Customer Service, Public Speaking, Microsoft Office, SharePoint, Strategic Planning
Education
Jefferson State Community College 2011 — 2014
Georgia Institute of Technology 2004 — 2005
Blue Cross and Blue Shield of Alabama 1986 - Present
Wallace State Coummunity College January 1994 - June 2004
Baptist Medical Center, Montclair February 1984 - November 1986
Skills
Evidence-based Medicine, Medical Coding, Critical Care, HIPAA, ICD-9, CPT
Education
Brenau University 1978 — 1981
Bachelor of Science (BS), Registered Nursing/Registered Nurse
SUNGARD IWORKS January 2006 - May 2009
ELECTRONIC DATA INTERCHANGE TRANSACTIONS (EDIT) January 2001 - December 2005
AMERICAN TELEPHONE AND TELEGRAPH (AT&T) April 1980 - December 2000
BLUE CROSS AND BLUE SHIELD of Alabama July 1977 - March 1980
Skills
Technical Support, Experience with the..., Experience developing..., Knowledge of Oracle 11g..., Knowledge of Java, and..., In-depth knowledge of..., Experience performing..., In-depth knowledge of..., Knowledge and..., Knowledge and..., Proven direct client..., Strong analytical..., Strong written and..., Equally comfortable..., Experience in a..., Knowledge and..., Knowledge of Service...
Education
Southern Polytechnic State University, School of Continuing Education 2009 — 2009
Oracle 11g Database Administration
University of Alabama at Birmingham 1975 — 1977
Post Baccalaureate Studies in Computer Science
Miles College 1970 — 1974
Bachelor of Science (B.S.), Business Administration and Management, General
Blue Cross and Blue Shield of Alabama June 2013 - Present
Verizon Wireless November 2010 - Present
TJ Maxx July 2005 - November 2010
Education
John C Calhoun State Community College 2004 — 2008
Associate's degree, Accounting Technology/Technician and Bookkeeping
Blue Cross and Blue Shield of Alabama September 2001 - Present
Skills
ACL Scripting, Data Mining, SQL Scriping, Crystal Reports, Organization, SQL, SharePoint, DB2, SDLC, Internal Audit, ETL, Visio, Strategic Planning, Security, Sarbanes-Oxley Act, Disaster Recovery
Education
Herzing University-Birmingham
Certificate, Computer Programming
University of Alabama at Birmingham
Bachelor of Science (BS), Accounting
Blue Cross and Blue Shield of Alabama August 2002 - Present
Education
Jacksonville State University 1999 — 2002
Bachelor of Science (B.S.), Computer Science
Oxford City Schools October 2014 - Present
Curriculum Advantage March 2013 - October 2014
Piedmont City School District June 2011 - March 2013
Learning Tree Consultantation February 2007 - October 2011
Gadsden City Schools August 2009 - June 2011
Blue Cross and Blue Shield of Alabama July 2004 - July 2009
Etowah County Board of Education August 1998 - August 2004
Etowah County Sheriff’s Department May 1993 - June 1995
Skills
Customer Service, Microsoft Office, Public Speaking, Management, Training, Coaching, Microsoft Excel, Team Building, Strategic Planning, PowerPoint, Web Development, Graphic Design
Education
Lincoln Memorial University 2015 — 2017
Doctor of Education (Ed.D.), Educational Leadership and Administration, General
University of Alabama 2013 — 2014
Master's degree, Educational Leadership and Administration, General, 3.8
Jacksonville State University 1994 — 1996
Bachelor of Science (BS), Composite Social Science, 3.8