Blue Cross and Blue Shield of Alabama
Industry: Insurance company
DescriptionBlue Cross and Blue Shield of Alabama is a nonprofit health insurance company headquartered in Birmingham, Alabama. The company was founded in 1936, provides coverage to more than 3 million people and is a member of the Blue Cross and Blue Shield Association. Headquarters: Alabama, United States CEO: Tim Vines (1 Apr 2018–) Number of employees: 4,000 (2014) Founded: 1936 Subsidiaries: Prime Therapeutics, Type of business: Privately held company, Non-profit organisation
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Blue Cross and Blue Shield of Alabama Employees
Blue Cross and Blue Shield of Alabama December 2014 - Present
Blue Cross Blue Shield of Alabama July 2012 - December 2014
UAB May 2011 - August 2012
UAB Office of the Associate Provost May 2007 - May 2011
UAB June 2004 - May 2007
Atherotech June 2002 - June 2004
Computer Sciences Corporation November 2000 - June 2002
Children's Health System November 1998 - November 2000
Skills
Research, Data Analysis, Marketing, Process Improvement, Strategy, Management, Business Strategy, Healthcare, Healthcare Information..., Project Management, Training, SharePoint, Microsoft Excel, Grant Writing, Higher Education, Leadership, Project Planning, Social Media, Program Development, Team Building, Business Analysis, Program Evaluation, Strategic Planning, Visio, Event Planning, Microsoft Office, Program Management
Education
University of Alabama at Birmingham 2007 — 2009
MBA, Healthcare Management
University of Alabama 1994 — 1998
BS, Commerce and Business Administration
SourceMedical January 2013 - Present
Blue Cross and Blue Shield of Alabama October 2008 - December 2012
Skills
Customer Service, Software Documentation, Troubleshooting, Technical Support, Windows 7, Teamwork, Access, Call Centers, Computer Hardware, System Administration, Process Improvement, Windows, Outlook, Windows XP, HTML, Databases, Servers, VMware, Citrix, Operating Systems, Testing, VPN, Customer Experience, Microsoft Office, Training, Healthcare, SQL, Healthcare Information...
Education
University of Alabama at Birmingham 2000 — 2007
Bachelor's Degree, Educational/Instructional Technology
Leeds High School
VIVA Health, Inc. July 2010 - Present
Blue Cross and Blue Shield of Alabama October 2009 - June 2010
Blue Cross and Blue Shield of Alabama October 2007 - July 2009
Blue Cross and Blue Shield of Alabama April 2004 - October 2007
Blue Cross and Blue Shield of Alabama July 1999 - July 2004
Metropolitan Deluxe January 1999 - January 2001
Blue Cross and Blue Shield of Alabama December 1992 - July 1999
Blue Cross and Blue Shield of Alabama November 1989 - July 1999
Skills
Insurance, Employee Benefits, Training, Health Insurance, Benefits Administration, Leadership, Medicare, Public Speaking, CRM, Time Management, Customer Service, Marketing, Payroll, Sales, Employee Relations, Retail, Recruiting, Project Planning, HIPAA, Human Resources, Team Building, Performance Management, Interviews, Medicaid, Conflict Resolution, PeopleSoft, Healthcare, Strategic Planning, Claim, Customer Retention, Coaching, Account Management, Process Improvement, Small Business, Selling, Sales Management, Hiring, FMLA, Applicant Tracking..., Management, Onboarding, HMO, Call Centers, College Recruiting, Cold Calling, Talent Acquisition, Leadership Development, Healthcare Industry, Employee Training, Outlook
Education
University of Alabama at Birmingham
B.A., Communication Studies with emphasis in Management
The University of Alabama System 2015 - Present
New College / New College LifeTrack 2011 - Present
Katie Farms 2005 - Present
The University of Alabama June 1990 - Present
Tuscaloosa Children’s Center 2000 - 2002
Main Street Developments, Inc. 1996 - 2000
Shelton State Community College 1995 - 2000
University of Alabama at Birmingham 1997 - 1998
TASC, Inc. 1990 - 1990
Blue Cross and Blue Shield of Alabama 1985 - 1989
Skills
Program Development, Event Planning, Public Policy, Higher Education, Nonprofits, Research, Leadership Development, Facebook, Teaching, Grants, Proposal Writing, Management, Public Speaking, Grant Writing, Fundraising, Community Outreach
Education
University of Alabama 1980 — 2009
MA & PhD, Political Science, Women's Studies, & Communication
University of Montevallo 1983 — 1984
BS, Communication Arts & English
The University of Alabama December 2014 - Present
Billy Parchman Ministries January 1999 - Present
Embassy Suites September 2011 - July 2014
Embassy Suites Louisville, Ky September 2011 - September 2012
Blue Cross and Blue Shield of Alabama May 2007 - June 2011
Hibbett Sporting Goods May 2005 - May 2007
Skills
Front Office, Hospitality, Customer Service, OnQ, Guest Service Management, Food & Beverage, Food Safety, Chef, Cooking, Restaurants, Restaurant Management, General Awesomeness, Retail Sales, Retail Category..., Christian Ministry, Christian Theology, Christian Leadership, Public Speaking, Expository Preaching, Preaching, Missions, Microsoft Office, Social Media, Hospitality Management, Tourism, Volunteering, Team Building
Education
University of Mobile 2001 — 2005
Bachelor of Science (B.S.), Christian Studies
Gautier High School 1997 — 2001
High school diploma, High School/Secondary Diplomas and Certificates
State Farm August 2015 - Present
Blue Cross and Blue Shield of Alabama October 2013 - January 2015
Best Buy March 2011 - March 2013
Alabama State University July 2008 - February 2011
Nations Mortgage and Investments May 2004 - May 2008
Skills
Problem Solving, Close Attention to..., Customer Service, Oral Communication, Troubleshooting, Technological Solutions, Access, Data Entry, Critical Thinking, Time Management, Windows 7, Windows, Analytical Skills, Youth Mentoring, Programming, Data Analysis, HTML, SQL, Visual Basic, Analysis, Teamwork, Windows Vista, Technical Support, Network Security, Laptops, Outlook, PowerPoint, Team Leadership, Higher Education, Training, Program Management, Help Desk Support, Java, Networking, Operating Systems, Microsoft SQL Server, Microsoft Word, Team-oriented, Social Networking, Visio, Software Documentation, System Administration, Windows XP, Windows Server, Databases, CompTIA, Computer Security, Servers, Information Technology, iPhone Support
Education
University of Maryland University College 2015 — 2019
Master of Science (MS), Informatics
Alabama State University 2008 — 2013
Bachelor of Arts (BA), Computer and Information Systems Security/Information Assurance
Blue Cross and Blue Shield of Alabama September 2014 - Present
Spectrum Home Health Agency May 2014 - July 2014
Huntsville Hospital March 2014 - May 2014
HealthSouth August 2013 - February 2014
UAB Huntsville Regional Medical Campus July 2012 - August 2012
Skills
Customer Service, Healthcare Information..., Dependable Team Player, Medical Billing, Community Development, Community Service, Non-profit Volunteer, Microsoft Office, Office Administration, Proficient Typing Skills
Education
University of Alabama at Birmingham 2008 — 2012
Bachelor of Science (B.S.), Health Care Management
Robert Hagler LLC November 2007 - Present
Blue Cross and Blue Shield of Alabama March 1997 - October 2003
Federal Reserve Bank October 1990 - March 1997
Coral Industries March 1990 - October 1990
Skills
Criminal Defense, Civil Litigation, Criminal Law, Legal Assistance, Domestic Relations, Bankruptcy, Social Security..., Administrative Law, Personal Bankruptcy, Nonprofits, Appeals, Trials, Non-profits, Family Law, Trial Practice, Wrongful Death, Courts, Automobile Accidents, Dispute Resolution, Public Liability, Litigation, Hearings, Medical Malpractice, Mediation, Westlaw, Powers of Attorney, Legal Issues, Litigation Support, Document Review, Guardianship, Consumer Law, Elder Law, Personal Injury, Legal Writing, Motions, Wills, Business Formation, Estate Planning, Employment Law, Business Litigation, Legal Research, Depositions, LLC
Education
Birmingham School of Law 2004 — 2007
JD
University of Alabama at Birmingham 1991 — 1993
MBA, Business
University of Alabama at Birmingham 1986 — 1990
BS, Computer Science
Blue Cross and Blue Shield of Alabama July 2005 - Present
Extremetix, Inc. 2008 - 2009
Skills
Linux, SDLC, Java, Microsoft SQL Server, XML, SQL, Unix, Software Development, Agile Methodologies, Databases
Education
University of Alabama at Birmingham 1998 — 1999
Master's degree, Computer Science
UAB
MS
Blue Cross and Blue Shield of Alabama October 2014 - Present
Blue Cross Blue Shield of Alabama October 2013 - October 2014
Doctors Express July 2013 - October 2013
American Family Care January 2013 - October 2013
American Family Care October 2010 - June 2013
American Family Care January 2012 - October 2012
SuccessEHS July 2010 - October 2010
SuccessEHS February 2010 - June 2010
SuccessEHS August 2008 - February 2010
Caldwell Mill Animal Clinic November 2002 - August 2005
Skills
Business Objects, Health Information..., EMR, EHR, Crystal Reports, Clinical Management, Healthcare Information..., SQL, HL7, HIPAA, Healthcare, Practice Management, Software Implementation, Business Analysis, Data Analysis, Customer Service, Microsoft SQL Server, Hands-on Training, Software Project..., Healthcare Management, Microsoft Office, Analytics, Clinical Systems..., Problem Solving, Business Intelligence, Organization, Leadership, Reporting & Analysis, Communication, Interfaces, Physician Liason, Technical Support, Help Desk Support, Work in A Fast Paced..., Multi Tasking, Adaptability, Building Relationships, IT Management, IT Solutions, Medical Information..., Software Quality..., System Testing, Active Directory, Microsoft Exchange, LDAP, Procedural Analysis, Citrix, Inventory Management, Healthcare Consulting, Management
Education
University of Alabama 2004 — 2008
Bachelor, Commerce and Business Administration
Blue Cross and Blue Shield of Alabama June 2012 - Present
Blue Cross and Blue Shield of Alabama March 2011 - June 2012
Blue Cross and Blue Shield of Alabama December 2008 - March 2011
Blue Cross and Blue Shield of Alabama March 2008 - December 2008
Sirote & Permutt, P.C. October 2004 - February 2008
Computer Technology Solutions, Inc. June 2000 - September 2004
Skills
SharePoint, Visio, Business Analysis, Software Documentation, SDLC, Databases, SQL, Project Management, Requirements Analysis, Process Improvement, Requirements Gathering, Consulting, MS Project, Project Portfolio..., PMP, PMO, Business Intelligence, Vendor Management, Software Project..., Business Process..., Business Process
Education
University of Alabama at Birmingham 2005 — 2009
MBA, IT Management
University of Alabama at Birmingham 1998 — 2001
Bachelor of Science (B.S.), Computer and Information Sciences, General
Blue Cross and Blue Shield of Alabama December 2014 - Present
Cahaba GBA April 2013 - December 2014
U.S. Kids Golf March 2006 - January 2012
Inverness Country Club October 2010 - November 2011
Greystone Golf and Country Club September 2000 - August 2010
Skills
Marketing, Customer Service, Event Planning, Strategic Planning, Risk Management, Strategic Financial..., Hospitality, Event Management, Social Media Marketing, Sales Management, Sales, Negotiation, Golf
Education
University of Alabama at Birmingham 2012 — 2012
Bachelor of Science (BS), Accounting
University of South Alabama 1995 — 1998
Finance
Blue Cross and Blue Shield of Alabama December 2014 - Present
Blue Cross Blue Shield of Alabama February 2011 - November 2014
Blue Cross and Blue Shield of Alabama August 2008 - February 2011
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Insurance, PowerPoint, Claim, Health Insurance, Research, Employee Benefits, Program Management, Policy, Healthcare, Clinical Research, Leadership, HIPAA
Education
University of Alabama at Birmingham
Bachelor of Science (B.S.), Medical Technologist
University of Alabama at Birmingham
Bachelor of Science (B.S.), Nursing
Cahaba Government Benefit Administrators, LLC 2009 - 2012
Blue Cross and Blue Shield of Alabama 2004 - 2009
Blue Cross and Blue Shield of Alabama 1986 - 2003
Skills
Strategic Planning, Healthcare, Team Building, Public Speaking, Managed Care, Leadership, Accounting, Medicare, Medicaid, New Business Development, Provider Relations, Marketing Management, Employee Benefits, Process Improvement, Insurance
Education
University of Alabama 1975 — 1979
Bachelor's Degree, Accounting
University of Phoenix
Master of Business Administration (M.B.A.)
Blue Cross and Blue Shield of Alabama 2004 - Present
CSC August 2001 - February 2004
NCP Solutions June 1994 - May 2001
Skills
Process Improvement, Document Management, Software Training, Collaborative Problem..., Technical Leadership, Software Project..., Disaster Response, Digital Imaging, Data Analysis
Education
University of Alabama 1989 — 1993
Bachelor of Science, Marketing
University of Alabama at Birmingham 1996 — 1999
MBA, Management
Blue Cross and Blue Shield of Alabama June 2013 - Present
Blue Cross and Blue Shield of Alabama April 2012 - June 2013
Children's of Alabama October 2010 - April 2012
Skills
CMS, HEDIS, Microsoft Excel, Crystal Reports, Project Management, JCAHO, HIPAA, EHR, Healthcare Information..., Managed Care, Provider Relations, EMR, Software Documentation, Healthcare
Education
University of Alabama at Birmingham 2012 — 2014
Master of Business Administration (M.B.A.), Information Technology and Health Care Management
University of Alabama 2006 — 2010
Bachelor's degree, Health/Health Care Administration/Management
ABM Consulting LLC June 2009 - Present
Blue Cross and Blue Shield of Alabama January 2008 - June 2009
Cahaba Government Benefit Administrators LLC January 2003 - January 2008
Blue Cross and Blue Shield of Alabama January 1998 - January 2003
Blue Cross and Blue Shield of Alabama March 1986 - January 1998
Skills
Technical Writing, Editing, Project Management, Training, Strategic Planning, Marketing Communications, Health Insurance, Employee Benefits, Marketing Strategy, Leadership, Team Building, Proposal Writing, Process Improvement, Marketing, Direct Sales, Project Planning, Visio, Management, Strategy, Sales, Program Management, Business Analysis, CRM, Analysis, Consulting
Education
University of Alabama at Birmingham 1994 — 1997
Bachelor of Science (B.S.), Business Administration and Management, Marketing
Blue Cross and Blue Shield of Alabama February 2014 - Present
Blue Cross and Blue Shield of Alabama July 2013 - February 2014
Blue Cross and Blue Shield of Alabama April 2013 - July 2013
Blue Cross and Blue Shield of Alabama May 2012 - April 2013
Blue Cross and Blue Shield of Alabama August 2009 - April 2012
Skills
Performance Management, Project Management, Claims Resolution, Customer Service, Employee Training, Technical Training, Microsoft Office, Crystal Reports, DDI, Management
Education
University of Alabama
Bachelor of Science (B.S.), Human and Environmental Sciences
Parallon Business Solutions June 2015 - Present
Blue Cross and Blue Shield of Alabama January 2014 - May 2015
Tax Management Associates, Inc August 2010 - August 2013
Carolina Stars Karate August 2010 - August 2013
Agape Senior October 2008 - April 2010
Skills
Policy, Data Analysis, Analysis, Microsoft Excel, Customer Service, Research, Government, Microsoft Office, Microsoft Word, Auditing, Outlook, Coaching, Access, PowerPoint, Accounting, Process Improvement, Forecasting, Tax, SharePoint, Lotus Notes, Visio, Instruction
Education
University of Alabama at Birmingham 2013 — 2016
Master's Degree, Health/Health Care Administration/Management
University of Alabama at Birmingham 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, Magna Cum Laude
Winthrop University 2004 — 2009
Bachelor's Degree, Healthcare Administration, Cum Laude
DST Health Solutions April 2014 - Present
Your Home Advantage February 2012 - April 2014
Blue Cross and Blue Shield of Alabama 2000 - 2011
Skills
Healthcare Industry, Business Analysis, Budgets, Healthcare Information..., Medicare, Revenue Cycle, Employee Benefits, Process Improvement, Project Management, Healthcare, Managed Care, Insurance, Medicaid, Operations Management, Hospitals, Healthcare Consulting, HIPAA, Training, Health Insurance, Customer Service, Strategic Planning, Leadership, Management, Team Building, Healthcare Management, Vendor Management, Physician Relations, EHR, Access, Provider Relations, Data Analysis, Software Documentation, Call Centers, HMO, Network Development, Physicians, Disease Management, Medicare Part D, Performance Improvement, Health Policy, Informatics, EMR, Utilization Management, Medical Compliance, Business Process..., Visio
Education
University of Alabama 1986 — 1990
BS Commerce, Marketing
Blue Cross and Blue Shield of Alabama September 2015 - Present
Blue Cross and Blue Shield of Alabama February 2015 - September 2015
Blue Cross Blue Shield of Alabama May 2013 - February 2015
Proventix May 2011 - May 2013
Proventix September 2009 - May 2011
University of Florida Computing Help Desk October 2007 - June 2009
Skills
Strategic Planning, Customer Service, Writing, Process Improvement, Microsoft Office, Healthcare, Data Analysis, Account Management, Sales Management, Leadership, Training, Management, Hospitals, Community Outreach, Strategy, Research, PowerPoint, Analysis
Education
University of Alabama at Birmingham 2009 — 2011
Master of Public Health, Health Care Organization and Policy
University of Florida 2005 — 2009
Bachelor of Arts, English
Blue Cross and Blue Shield of Alabama August 2015 - Present
Wynlakes Country Club August 2013 - July 2015
Miller Development Group January 2013 - July 2013
University of Alabama Aquatic Center March 2010 - December 2012
Skills
Grassroots Lobbying, Direct Lobbying, Politics, Policy Analysis, Office Administration, Microsoft Office, Microsoft Publisher, Social Media, Customer Service, Political Science, Facebook, Fundraising
Education
University of Alabama 2008 — 2012
Bachelor of Arts (B.A.), Political Science and Government
Blue Cross and Blue Shield of Alabama October 2014 - Present
Sellers Richardson Holman & West January 2014 - October 2014
Sellers Richardson Holman & West January 2011 - December 2013
Sellers Richardson Holman & West January 2009 - December 2010
Sunbelt Search Partners, LLC September 2006 - September 2008
Skills
GAAP, Financial Accounting, Accounting, Financial Reporting, CPA, Auditing, Accounting Research
Education
University of Alabama at Birmingham 2004 — 2008
Bachelor's, Accounting, Spanish minor
Blue Cross and Blue Shield of Alabama February 2015 - Present
Walter Energy June 2013 - February 2015
Warren Averett GH&I October 2005 - May 2013
Skills
CPA, GAAP, Internal Controls, Auditing, Financial Reporting, Accounting, Tax Accounting, US GAAP, Financial Accounting, Sarbanes-Oxley Act, External Audit, Financial Analysis, General Ledger, Tax Research, Internal Audit, Corporate Tax, SEC filings, Financial Statements, QuickBooks, Tax
Education
University of Alabama 2000 — 2005
Sage Products July 2012 - Present
ABC 33/40 November 2009 - September 2012
Blue Cross and Blue Shield of Alabama February 2008 - July 2009
Skills
Marketing Strategy, Advertising, Sales Operations, Internal Communications, Account Management, Marketing, Marketing Communications, New Business Development, Sales, Sales Process, Salesforce.com, Direct Sales, Cold Calling, Strategic Planning, Leadership, Customer Service, Sales Management, Sales Presentations, Social Media Marketing
Education
University of Alabama 2003 — 2007
Public Relations, Communications
Blue Cross and Blue Shield of Alabama February 2014 - Present
Blue Cross and Blue Shield of Alabama 1997 - Present
BlueCross BlueShield of Alabama 1997 - Present
Blue Cross and Blue Shield June 1997 - January 2014
Education
University of Louisiana at Monroe 1983 — 1985
Verizon Wireless October 2012 - Present
Verizon Wireless November 2010 - October 2012
Stover Marketing Solutions July 2009 - August 2011
Blue Cross and Blue Shield of Alabama January 2008 - July 2009
Express Oil Change & Service Center January 2008 - July 2009
o2ideas, Inc. March 2006 - January 2008
Intermark Group March 2005 - March 2006
Mullen November 2003 - March 2005
Mullen October 1999 - November 2002
Mullen June 1999 - October 1999
Skills
Integrated Marketing, Brand Development, Advertising, Strategy, Marketing Strategy, CRM, Brand Management, Marketing, B2B, Leadership, Management, New Business Development, Strategic Planning, Project Management, Business Planning, Social Media Marketing, Financial Services, Public Relations, Retail, Marketing Communications, Health Insurance, Wireless
Education
Wake Forest University - Babcock Graduate School of Management 2001 — 2003
MBA
University of Alabama at Birmingham 1994 — 1997
BA
Church of the Holy Comforter October 1998 - Present
University of Montevallo August 1996 - Present
Blue Cross and Blue Shield of Alabama January 1983 - January 1996
Skills
Church Music, Opera, Chamber Music, Choral, Musical Theatre, Orchestral Music, Music Theory, Ensemble, Keyboards, Conducting, Pianist, Orchestration, Music History, Music, Teaching, Singing, Classical, Piano, Organ, Music Performance, Music Education
Education
University of Alabama 2003 — 2011
Doctorate of Musical Arts, Piano
University of Alabama
Doctorate, Musical Arts; Piano Performance
University of Montevallo
Master, Music; Piano Performance
University of Montevallo
Bachelor, Music; Piano Performance
Blue Cross and Blue Shield of Alabama March 2015 - Present
Blue Cross and Blue Shield of Alabama April 2009 - Present
Blue Cross and Blue Shield of Alabama October 2000 - April 2009
Blue Cross and Blue Shield of Alabama April 1998 - October 2000
Blue Cross and Blue Shield of Alabama October 1997 - March 1998
Blue Cross and Blue Shield of Alabama June 1987 - October 1997
Blue Cross and Blue Shield of Alabama October 1985 - May 1987
Blue Cross and Blue Shield of Alabama May 1985 - September 1985
State of Alabama Department of Corrections May 1983 - April 1985
St. Martin's in the Pines Nursing and Retirement Home March 1982 - April 1983
Skills
Customer Service, Business Correspondence, Customer Contact, Department of Labor..., Provider Appeals, Personnel Management, Project Management, Performance Management, Performance Measurement, Customer Chat Management, Customer Email..., Human Resources, EEO/AA Compliance, Employee Relations, Employee Management, Management, Team Building, Health Insurance, Policy, Call Centers, Program Management, Leadership, Healthcare, Training, Interviews, Insurance, Strategic Planning, Process Improvement
Education
University of Alabama 1978 — 1982
Bachelor of Science, Social Welfare
W.A. Berry High School 1971 — 1978
Advanced Academic
Blue Cross and Blue Shield of Alabama December 2013 - Present
UAB January 2010 - May 2014
St. Vincent’s Health System January 2012 - March 2014
Skills
Trauma Nursing, Surgical Nursing, Nursing, Care Coordination, Critical Care, Critical Care Medicine
Education
University of Alabama at Birmingham 2013 — 2014
Bachelor's degree, Registered Nursing/Registered Nurse
Ochsner Health System July 2015 - Present
Children's Medical Center May 2014 - August 2014
Blue Cross and Blue Shield of Alabama January 2014 - May 2014
ThyssenKrupp Steel USA August 2011 - August 2013
Vanderbilt University August 2010 - May 2011
Skills
Healthcare Management, Microsoft Office, Strategic Planning, Marketing, SPSS, Marketing Strategy, PowerPoint, Market Research, Microsoft Excel, Marketing Communications, Social Media, Public Relations, Microsoft Word, Public Speaking, Research, Microsoft Publisher, Communication, Data Analysis
Education
University of Alabama at Birmingham 2013 — 2016
Master of Health Administration
Vanderbilt University 2007 — 2011
B.A., Economics
Blue Cross Blue Shield of Alabama October 2013 - Present
Blue Cross and Blue Shield of Alabama February 2012 - September 2013
Blue Cross and Blue Shield of Alabama August 2010 - February 2012
Blue Cross and Blue Shield of Alabama June 2008 - August 2010
Blue Cross and Blue Shield of Alabama April 1997 - June 2008
Blue Cross and Blue Shield of Alabama September 1996 - April 1997
Blue Cross and Blue Shield of Alabama March 1995 - September 1996
Blue Cross and Blue Shield of Alabama May 1990 - May 1995
Skills
COBOL, DB2, SQL Server, JSP, J2EE, Systems Analysis, Databases, Data Analysis, Data Modeling, Erwin, JSTL, Struts, iBatis, Java, JavaScript, HTML, WebSphere Application..., RAD, MKS Integrity, CaliberRM, Data Warehousing, SQL Server Management..., Squirrel, Crystal Reports, Crystal Enterprise, SAS, Microsoft Office, Microsoft SQL Server, Visio, SDLC, Analysis, Requirements Gathering, SharePoint, Database Design, Analytics
Education
University of Montevallo 1988 — 1994
BS, Mathematics
Jemison High School
Blue Cross and Blue Shield of Alabama September 2012 - Present
Optimal IMX October 2009 - September 2012
HealthTek Solutions September 2008 - October 2009
McKesson Provider Technologies September 2006 - October 2008
MedManagement LLC 2003 - 2006
Skills
EMR, EHR, Healthcare, HL7, Healthcare Information..., Hospitals, Medical Terminology, Software Documentation, Health Information..., Project Management, PMP, Healthcare Consulting, Training, Informatics, Revenue Cycle, Healthcare Management, HIPAA, Integration, Healthcare Industry, Databases, Software Implementation, Process Improvement, Management, Health Information..., Visio, CPOE, Practice Management, Ambulatory, SQL
Education
University of Alabama at Birmingham 1997 — 2002
B.S., Health Information Management
Blue Cross and Blue Shield of Alabama May 2015 - Present
Blue Cross and Blue Shield of Alabama August 2014 - May 2015
Blue Cross and Blue Shield of Alabama May 2014 - August 2014
University of Alabama Alumni Association July 2013 - April 2014
Paul W. Bryant Museum- The University of Alabama August 2010 - May 2011
United States Senate August 2008 - November 2008
Skills
Social Networking, Communication, Microsoft Office, Public Speaking, Telemarketing, Editing, Social Media Marketing, Event Planning, Negotiation, Conflict Management, Twitter, Facebook Marketing, iMovie, Microsoft Excel, PowerPoint, Donor Engagement, Event Management, Benefits Negotiation, Team Leadership, Leadership, Computer Technology, Computer Ethics, Consumer Marketing, Customer Service, Customer Support, Facebook, Blogging, Social Media, Microsoft Word, Research, Time Management, Teamwork, Photoshop, Sales
Education
University of Alabama 2010 — 2014
Bachelor of Arts (BA), Communication and Information Sciences
Blue Cross and Blue Shield of Alabama September 2007 - Present
Blue Cross and Blue Shield of Alabama February 2004 - September 2007
Blue Cross and Blue Shield of Alabama August 1999 - February 2004
Skills
Sourcing, Quality Assurance, Screening, Relocation, Administrator of..., Career Event Planning, Internships, Event Planning, Survey Monkey, Testing, Technical Recruiting, Recruiting, Applicant Tracking..., Pre-employment Testing, Training, Employee Benefits, SurveyMonkey, College Recruiting, SharePoint, PeopleSoft, Hiring, HR Policies, Employee Training, Background Checks, Job Fairs, Talent Acquisition, Human Resources, Employee Relations, Leadership
Education
University of Montevallo 1999 — 2003
Bachelors, Business Administration / Management
Blue Cross and Blue Shield of Alabama January 2013 - Present
Blue Cross and Blue Shield of Alabama March 2012 - January 2013
Blue Cross and Blue Shield of Alabama July 2011 - March 2012
DST Health Solutions March 2011 - July 2011
Regions Financial Corporation 2008 - 2011
Regions Financial Corporation 2004 - 2008
Regions Financial Corporation 1997 - 2004
AmSouth Bank 1995 - 1997
AmSouth Bank 1992 - 1995
Skills
Leadership, Strategy, Management, CRM, Strategic Planning, Banking, Training, Marketing, Marketing Strategy, Recruiting, Strategic Partnerships, Program Management, Interviews, Process Improvement, Direct Marketing, Digital Marketing, Sponsorship Management, Corporate Branding, Sales Management, Retention Strategies, Acquisition Integration, Budget Management, Targeted Advertising, Digital Direct Marketing, Digital Strategy, Integrated Marketing, Health Insurance
Education
University of Georgia - Terry College of Business 1988 — 1992
BBA, Marketing (Sales & Sales Management)
Westside High School
Vulcan Materials Company July 2001 - Present
Iron Doors Direct April 2009 - August 2015
Independent Contractor June 2000 - March 2001
The Trizetto Group April 1999 - June 2000
MedPartners Inc July 1996 - April 1999
BellSouth Mobility, (AT&T) November 1995 - July 1996
Blue Cross and Blue Shield of Alabama August 1990 - August 1995
Skills
ERP, Business Process..., Continuous Improvement, Oracle E-Business Suite, Process Improvement, Business Process, PeopleSoft, SAP, Software Documentation, Procurement, Business Analysis, Oracle Applications, Troubleshooting, Training, Analysis
Education
University of Montevallo 1990 — 1995
Bachelor's degree, Sociology/English
Medxsys Management Solutions August 2013 - Present
MRG Medical Solutions, LLC May 2012 - August 2013
Blue Cross and Blue Shield of Alabama October 1989 - December 1999
Skills
CPC, Microsoft Excel, Credentialing, Medical Terminology, Medical Billing, Medicare/Medicaid..., Billing Systems, Billing Solutions, Orthopedics, Physical Therapy, Urology, General Surgery, Internal Medicine, Family Medicine, Customer Service, Revenue Cycle Management, Medical Coding
Education
University of Alabama at Birmingham 1987 — 1993
Blue Cross and Blue Shield of Alabama September 2014 - Present
Baptist Health Lexington May 2014 - August 2014
Juddmonte Farms Ltd May 2012 - August 2012
Crocs, Inc April 2010 - September 2010
Skills
Marketing, Project Management, Management, Microsoft Office, Microsoft Excel, Leadership, PowerPoint, Social Networking
Education
University of Kentucky 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Family Healthcare Clinic September 2015 - Present
Miss Heart of the USA Pageant March 2015 - Present
Blue Cross and Blue Shield of Alabama August 2012 - April 2015
UAB Medicine August 2010 - August 2012
Callahan Eye Foundation Hospital October 2006 - August 2010
Children's of Alabama May 2009 - August 2009
U.S. Department of Veterans Affairs September 2004 - September 2006
Skills
Health Insurance, Medical Billing, Customer Service, Leadership, Registration, Medical Compliance, Eligibility, Claims Resolution, HIPAA, Surgery Scheduling, Admissions, Risk Management, Quality Assurance, Direct Patient Care, Public Health, Regulatory Affairs, Managed Care, Accounts Receivable, Provider Education
Education
University of Alabama at Birmingham
Bachelor's Degree, Health Administration
Blue Cross and Blue Shield of Alabama February 2015 - Present
Blue Cross Blue Shield of Alabama July 2013 - February 2015
Blue Cross Blue Shield of Alabama October 2008 - June 2013
Cahaba GBA 2007 - 2008
Blue Cross and Blue Shield of Alabama 2006 - 2006
Skills
Project Management, Data Analysis, Crystal Reports, Health Insurance, Business Analysis, SharePoint, SQL, Leadership Development, Networking, Problem Solving, Process Improvement, Software Documentation, Cross Functional Team..., Trend Analysis, Goal Analysis, Microsoft Office, Performance Management, Team Building, Learning Management..., SumTotal, Talent Management, Data-driven Decision..., Visio, Training, Software Project..., Performance Improvement, Business Process..., User Acceptance Testing, Microsoft Excel, Analytics, Access, MS Project, Project Planning, Microsoft Word, Budgets, Software Implementation, Balanced Scorecard, Instructional Technology, Instructor-led Training, Curriculum Development, Change Management, Agile Project Management, Cross-functional Team..., Leading Diverse Teams, Emotional Intelligence, DISC
Education
University of Alabama at Birmingham 2011 — 2014
Masters, MBA
University of Alabama 2002 — 2006
Bachelors, Business Management
Blue Cross and Blue Shield of Alabama November 2014 - Present
Education
University of Alabama at Birmingham 2011 — 2015
Bachelor of Science (B.S.), Healthcare Management
Blue Cross and Blue Shield of Alabama June 2008 - Present
Blue Cross and Blue Shield of Alabama August 2003 - June 2008
Food World Pharmacy October 2002 - May 2003
Skills
Time Management, Customer Service, Communication, Microsoft Office, Interpersonal Skills, PowerPoint, Call Centers
Education
University of Alabama at Birmingham - Collat School of Business 2015 — 2019
Bachelor's degree, Business Administration and Management, General
Blue Cross and Blue Shield of Alabama November 2014 - Present
Blue Cross Blue Shield of Alabama via Doozer Software August 2012 - November 2014
Grow Alabama February 2012 - June 2012
Fundtech April 2011 - February 2012
BBVA Compass November 1996 - November 2009
Skills
Microsoft Operating..., Microsoft Office, Fundtech Payplus, Active Directory, SQL Server, Citrix, LAN, Risk Navigator, Data Mining, MS Project, Disaster Recovery, Documentum, Crystal Reports, MQ, SNA, SDLC, Legacy System Data..., Microsoft SQL Server, Message Queue, @Risk, Visio, Data Exchange, Data Center, System Administration, Leadership, Management, Integration, Vendor Management, Business Analysis
Education
University of Alabama at Birmingham 1985 — 1988
Art, Art History
University of Montevallo 1982 — 1985
Fine Arts, Business
Hueytown High School 1979 — 1982
Advanced Academic Diploma
The University of Texas Health Science Center at Houston June 2015 - Present
University of Houston February 2014 - May 2015
University of Houston April 2012 - January 2014
American Heart Association November 2009 - April 2012
Eli Lilly and Company September 2008 - October 2009
Blue Cross and Blue Shield of Alabama August 2007 - August 2008
Skills
Donor Relations, Strategic Planning, Project Planning, Event Planning, Marketing, Fundraising, Planned Giving, Strategy, Microsoft Excel, Leadership, Budgets, Management, Program Development, Program Management, Event Management, Community Development
Education
University of Alabama 2003 — 2007
Bachelors of Arts, Communication Studies
Regions Financial Corporation July 2014 - Present
Blue Cross and Blue Shield of Alabama August 2006 - August 2012
Education
University of Alabama at Birmingham
Bachelor's degree, Accounting
Tuscaloosa Veteran Affairs Medical Center October 2013 - Present
TVAMC July 2012 - October 2013
Cigna-HealthSpring February 2011 - July 2012
DCH Health System July 2007 - February 2011
Blue Cross and Blue Shield of Alabama November 2005 - July 2007
Skills
Nursing, CPR Certified, Patient Safety, Nursing Education, Clinical Research, EMR, Inpatient, Public Speaking, Teaching
Education
University of North Alabama 2012 — 2014
Master's Degree, Nursing Education
University of Alabama at Birmingham 1994 — 1998
BSN, Registered Nursing/Registered Nurse
St. Vincent’s Health System May 2015 - Present
Blue Cross and Blue Shield of Alabama August 2011 - December 2013
Children's of Alabama January 2007 - August 2011
Brookwood Medical Center December 2007 - June 2008
UAB Medicine December 2004 - January 2007
Skills
Healthcare, Registered Nurses, Rehabilitation, Hospitals, Nursing, BLS, Patient Safety, Inpatient, Healthcare Management, Discharge Planning, Utilization Management, Utilization Review, Neonatal Nursing, OB/GYN, Sales Management, Managed Care, Maternal-Child Health, PPO, Health Insurance, Health Education, Medication..., Acute Care, Medical-Surgical
Education
University of Alabama at Birmingham 2003 — 2006
Bachelor of Science (B.S.), Nursing Science
Maynard, Cooper & Gale, P.C. September 1984 - Present
Blue Cross and Blue Shield of Alabama January 2011 - June 2012
Skills
ERISA, Dispute Resolution, Construction Law, Legal Research, Trial Practice, Mediation, Insurance, Corporate Governance, Arbitration, Product Liability, Business Litigation, Courts, Employment Law, Insurance Law, Civil Litigation, Appeals, Personal Injury, Class Actions, Torts, Commercial Litigation, Litigation, Loans
Education
Vanderbilt University School of Law 1980 — 1983
Doctor of Law (J.D.)
University of Alabama 1976 — 1980
Bachelor of Science (B.S.), Commerce and Business Administration
Inland Seafood May 2015 - Present
Blue Cross and Blue Shield of Alabama July 2014 - May 2015
North American Bancard January 2009 - July 2014
Wells Fargo December 2010 - October 2013
National Merchant Solutions, Inc October 2007 - January 2009
Skills
Pipeline Management, Healthcare Management, Outside Sales, Self Management, Customer Service, Financial Services, Customer Retention, Sales
Education
University of Alabama at Birmingham 2011 — 2013
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Blue Cross and Blue Shield of Alabama 2003 - Present
Blue Cross and Blue Shield of Alabama 1997 - 2003
Blue Cross and Blue Shield of Alabama 1990 - 1996
Blue Cross and Blue Shield of Alabama 1989 - 1990
T. J. Cinnamons 1987 - 1989
Skills
Microsoft FrontPage, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Adobe Photoshop CS5, Adobe Captivate 3.0, Snagit 8.0, Audacity, Corel Draw, Capture Professional, Various authoring tools, PowerPoint, Management, Training, FrontPage, Human Resources, Software Documentation, Photoshop, Insurance, Time Management, Employee Benefits, Employee Training, Customer Service, Team Building, Program Management
Education
University of Alabama at Birmingham 1998 — 2001
Bachelor of Science, Psychology
University of Montevallo 1982 — 1986
Blue Cross and Blue Shield of Alabama Cash Management AnalystGrandbridge Real Estate CapitalMarch 2005 - November 2008
Legacy Community Federal Credit Union 2003 - 2005
Education
John Carroll Catholic High School
University of Alabama at Birmingham
Finance
Blue Cross and Blue Shield of Alabama January 1994 - Present
Skills
Insurance, Marketing Communications, Health Insurance, Strategic Planning, Healthcare, Marketing Strategy
Education
University of Alabama 1989 — 1993
Bachelor of Arts, English and Public Relations
University of Alabama at Birmingham
Master of Business Administration
Blue Cross and Blue Shield of Alabama January 2014 - Present
COMFORCE August 2010 - January 2014
HSBC 2004 - 2009
Skills
Recruiting, Leadership, Sales, Program Management, Sales Management, Insurance, Healthcare, Applicant Tracking..., Technical Recruiting, Talent Acquisition, Internet Recruiting, Staffing Services, Contract Recruitment, Benefits Negotiation, Temporary Placement, Sourcing, Screening Resumes, College Recruiting, Onboarding, Human Resources
Education
University of Alabama 1996 — 2001
Bachelor of Science, Business Management
Blue Cross and Blue Shield of Alabama July 2014 - Present
Carr Allison November 2008 - July 2014
Zieman Speegle August 2007 - November 2008
Holy Spirit High School August 2003 - May 2004
Skills
Civil Litigation, Personal Injury, Legal Research, Legal Writing, Regulatory Requirements, Medicare
Education
University of Alabama 2004 — 2007
Doctor of Law (J.D.), cum laude
University of Maryland College Park 2001 — 2003
Master's degree, English Language and Literature, General
University of Alabama 1997 — 2001
BS, Psychology and English, summa cum laude
SPOT Communication Solutions July 2007 - Present
Broadleaf Solutions July 2011 - July 2013
Blue Cross and Blue Shield of Alabama May 2008 - July 2010
Blue Cross and Blue Shield of Alabama September 2001 - May 2008
Skills
Adobe Creative Suite, Marketing Communications, Social Media, Dreamweaver, InDesign, Copywriting, Illustrator, Photoshop, WordPress, Editing, Logo Design, Advertising, Digital Marketing, SharePoint, Customer Service, Direct Mail, Proofreading, Strategic Planning, Web Content, Photography
Education
American InterContinental University 2004 — 2006
Bachelor of Arts, Visual Communications
Virginia College 1995 — 1997
Associate of Applied Arts, Interior Design
University of Alabama 1987 — 1989
English/Psychology
The University of Alabama System April 2015 - Present
Blue Cross and Blue Shield of Alabama February 2014 - April 2015
PwC July 2011 - January 2014
University of Alabama Capstone Experience August 2010 - May 2011
University of Alabama January 2009 - May 2011
PricewaterhouseCoopers June 2010 - August 2010
University of Alabama Capstone Experience - dunnhumbyUSA January 2010 - May 2010
Skills
Visual Basic, SQL, Microsoft SQL Server, Visio, IT Audit, Access, Data Analysis, SharePoint, Project Management, Visual Studio, Microsoft Office, IT Strategy, SDLC, Security, Business Process
Education
University of Alabama 2010 — 2011
Masters of Science, Operations Managment - Enterprise Integration
University of Alabama 2007 — 2011
Bachelor of Science, Management Information Systems, Computer-Based Honors
Hewitt-Trussville High School
Blue Cross and Blue Shield of Alabama October 2013 - Present
Sovereign Santander May 2012 - October 2013
Kirsten Means SOLD Real Estate May 2002 - August 2013
Keller Williams Ottawa Realty 2003 - 2011
City Biz BNI 2006 - 2010
Main Street Rhode Island April 1999 - December 2001
Skills
Training, Training Facilitation, Curriculum Development, Continuing Education, Sales, Marketing, Health Insurance, Real Estate, Investment Properties, First Time Home Buyers, Customer Service, Single Family Homes, Condos, Referrals, Workshop Facilitation, Large Group Facilitation, Strategic Planning, Strategic Communications
Education
University of Dayton 1989 — 1992
MBA, Management/Market Research
University of Dayton 1982 — 1986
MBA, Market Research and Management
Lifeguard Ambulance Service April 2004 - March 2007
Blue Cross and Blue Shield of Alabama May 2003 - January 2004
UAB May 2002 - April 2003
American General March 2002 - May 2002
Education
University of Alabama at Birmingham 1995 — 2000
BA, Communications/PR Minor: Psychology
Blue Cross and Blue Shield of Alabama July 1999 - Present
Education
University of Alabama at Birmingham
Computer Science and Mathematics
Blue Cross & Blue Shield of Alabama July 2008 - Present
Blue Cross and Blue Shield of Alabama 2010 - 2012
Black Belt Treasures April 2008 - May 2008
The University of Alabama 2004 - 2008
The University of Alabama 2003 - 2008
Certegy August 2003 - September 2004
Skills
ITIL Certified, Visio, SQL, SQL Server Management..., Crystal Reports, Microsoft Office, Windows 7, windows xp, Windows Vista, ODBC, Troubleshooting, Data Analysis, Requirements Analysis, Asset Managment, Asset Protection, Image, Process Improvement, Technical Documentation, Web Design, Analysis, Access, SharePoint, Business Process..., ITIL, Visual Studio, Requirements Gathering, Business Analysis
Education
University of Alabama 2003 — 2008
Bachelor of Science (BS), Management Information Systems
Blue Cross and Blue Shield of Alabama March 2014 - Present
Blue Cross Blue Shield of Alabama December 2012 - March 2014
Blue Cross Blue Shield of Alabama October 2011 - December 2012
Virginia College April 2010 - September 2011
Virginia College March 2009 - April 2010
SouthernLINC Wireless May 2007 - March 2009
Skills
Customer Service, Public Speaking, Human Resources, Leadership, Microsoft Office, Policy, Training, Call Centers, Student Affairs, Higher Education, Admissions, Accounting, Staff Development, Interviews, Coaching, PowerPoint, Team Building, Outlook, Microsoft Excel, Research, College Recruiting, Workshop Facilitation, Insurance
Education
University of Phoenix 2008 — 2010
Masters, Business Admin/Human Resource Management
University of Alabama 1997 — 2001
Alabama Environmental Council 2012 - Present
League of Women Voters of Alabama 2010 - Present
Lanning LLC January 2007 - Present
Dept. Health Care Organization and Policy, Univ. of AL at Birmingham 1994 - 1998
Lister Hill Center for Health Policy, University of Alabama at Birmingham 1994 - 1995
Lister Hill Center for Health Policy, University of Alabama at Birmingham 1992 - 1994
Blue Cross and Blue Shield of Alabama 1988 - 1992
Skills
Program Development, Sustainability, Strategic Planning, Grant Writing, Environmental Awareness, Non-profits, Renewable Energy, Fundraising, Sustainable Development, Environmental Policy, Climate Change, Event Planning, Research, Nonprofits, Community Outreach, Energy Efficiency, Public Speaking, Project Management, Program Management, Community Development, Policy Analysis, Public Policy, Policy, Grants, Community Organizing, Economic Development, Volunteer Management
Education
University of Alabama at Birmingham 1984 — 1988
PhD, Administration/Health Services
University of Alabama at Birmingham 1977 — 1979
MA, Urban Affairs
University of Alabama 1963 — 1964
BA, Economics, Mathematics
Wellesley College 1960 — 1963
Economics
Southern Healthcare Consultants, LLC June 2014 - Present
Catholic Health Initiatives November 2013 - May 2014
IASIS Healthcare May 2003 - October 2013
Ardent Health Services September 2001 - April 2003
Health Group of Alabama April 1999 - September 2001
Blue Cross and Blue Shield of Alabama 1999 - 1999
Blue Cross and Blue Shield of Alabama 1999 - 1999
Skills
Medical Compliance, Hospitals, Physician Relations, Managed Care, Performance Improvement, Patient Safety, Healthcare, Healthcare Consulting, Medicare, Healthcare Information..., Medicaid, Revenue Cycle, Revenue Cycle Management, EHR, Contract Negotiation, Physicians, Healthcare Management, Ethics, Policy, Healthcare Industry, HIPAA, Privacy Law, Practice Management, EMR, Process Improvement, Medical Coding, Mergers & Acquisitions, JCAHO, Health Policy, Epic Systems, Health Information..., Provider Relations, Privacy Compliance, Health Insurance, Clinical Research, Credentialing, Health Law, FCPA, Informatics, Home Care, Insurance, Health Care Compliance, Medical Billing, Health Care Fraud, Nursing, Medical Records, SEC filings, Medical Terminology, Accreditation, Quality Improvement
Education
Birmingham School of Law
JD, Law
University of Alabama at Birmingham
BS, Accounting
Blue Cross and Blue Shield of Alabama December 2012 - Present
KPMG April 2008 - December 2012
Education
University of Denver - Daniels College of Business
Regions Financial Corporation February 2014 - Present
BBVA Compass August 2013 - February 2014
BBVA Compass February 2010 - August 2013
BBVA Compass September 2008 - March 2010
Regions Financial Corporation February 2007 - August 2008
Blue Cross and Blue Shield of Alabama September 2006 - February 2007
Deloitte & Touche September 2004 - September 2006
SouthTrust Bank July 1998 - August 2004
Skills
CISA, Risk Management, Enterprise Risk..., Sarbanes-Oxley Act, SDLC, IT Audit, Information Technology, Information Security..., Business Continuity, Disaster Recovery, Financial Risk, PCI DSS, Risk Assessment, Information Security, Governance
Education
University of Alabama 1991 — 1996
Blue Cross and Blue Shield of Alabama December 2014 - Present
Blue Cross and Blue Shield of Alabama July 2014 - December 2014
HubSpot December 2012 - June 2014
Source Medical November 2009 - October 2012
Sungard November 2006 - October 2009
Universal Software Corporation October 2000 - July 2001
Origin Information Technology (I) ltd. June 1998 - September 2000
Information Technology (I) Ltd. April 1997 - May 1998
Skills
Web Development, Web Applications, Agile Methodologies, Software Development, Java, Java Enterprise Edition, Object Oriented Design, Software Design, Eclipse, Software Engineering, MVC Architecture, Tomcat, Sales Force Development, Apex Programming, Visual Force, .NET, C#, XML, Solution Architecture, Microsoft SQL Server, JavaScript, ETL Tools, SOAP, Web Services, Spring, Struts, C++, TFS, Visual C++, Cloud Computing, Visual Basic, Visual Studio, Spring Framework
Education
University of Allahabad 1994 — 1996
M.Sc., Computer Science
University of Allahabad 1991 — 1994
B.Sc., Computer Science, Maths, Physics
Blue Cross Blue Shield of Alabama July 2013 - Present
Blue Cross and Blue Shield of Alabama March 1998 - Present
Skills
Business Analysis, Process Improvement, Visio, SDLC, Requirements Analysis, Requirements Gathering, PeopleSoft, Integration, Business Process, Business Process..., Leadership, Vendor Management, MS Project, Business Requirements, Software Documentation, Software Project..., SharePoint, HIPAA, Project Portfolio..., PMO, Systems Analysis, Crystal Reports, Strategic Planning, Business Intelligence, Project Management
Education
University of Alabama 1990 — 1995
Bachelor of Science (B.S.), Industrial Engineering
Central High School
Cahaba GBA April 2014 - Present
Blue Cross and Blue Shield of Alabama November 2012 - April 2014
Blue Cross and Blue Shield of Alabama 2005 - November 2012
AmSouth Bank 1999 - 2005
Skills
SharePoint, Visio, Business Analysis, Process Improvement, Project Management, Healthcare, MS Project, Data Analysis, Risk Management, Access, Organizational..., Performance Management, Leadership, Communication, SDLC, Business Process..., Requirements Analysis, Change Management, Team Building, PMP, Analysis, Project Planning, Integration, Health Insurance, Microsoft Excel, Program Management, Project Portfolio..., Training, Budgets, Business Process, Team Leadership, Management, Vendor Management, Requirements Gathering, Insurance, Software Documentation, Business Intelligence, IT Strategy, Business Requirements, Consulting
Education
University of Alabama at Birmingham 1997 — 2000
Master of Arts, English
University of South Alabama 1991 — 1996
Bachelor of Arts, English
Blue Cross and Blue Shield of Alabama December 1998 - Present
Blue Cross and Blue Shield of Alabama November 1990 - December 1998
Skills
TSO, Easytrieve, Systems Analysis, JCL, CICS, COBOL, Mainframe, DB2, SDLC, SharePoint, SQL, Documentation, Data Analysis, Microsoft Office, Requirements Analysis, Xpediter, QMF, DB2/SQL, IBM Mainframe, Visio, VSAM, Software Documentation, Software Project..., Business Analysis, Software Development, Crystal Reports, Business Requirements, Requirements Gathering, Data Modeling, Databases, Database Design, Testing, Data Warehousing, Application Architecture, Disaster Recovery, Access, HIPAA, Microsoft SQL Server, MS Project, Requirements Management, Healthcare Information..., Vendor Management, PMP, Integration, Project Portfolio..., Process Improvement, Quality Assurance, Business Process..., Analysis, Agile Methodologies
Education
University of Alabama at Birmingham
Bachelor of Arts (B.A.), Social Psychology
Blue Cross and Blue Shield of Alabama January 2013 - Present
Blue Cross and Blue Shield of Alabama May 2012 - January 2013
Serra Automotive October 2011 - May 2012
Express Oil Change & Service Center October 2008 - October 2011
Strong Automotive August 2007 - September 2008
The Intermark Group October 2001 - January 2006
Skills
Online Advertising, Facebook, Interactive Marketing, Marketing Strategy, Analytics, Creative Direction, Digital Strategy, Email Marketing, SEO, New Business Development, Google Analytics, Social Media Marketing, Strategic Planning, Marketing Communications, Direct Marketing, Media Planning, Social Media, SEM, Advertising, Digital Marketing, Digital Media, Media Buying, Public Relations, Integrated Marketing, Mobile Marketing, Marketing
Education
University of Alabama 1996 — 2000
BA, Communications
Blue Cross and Blue Shield of Alabama 2007 - Present
Education
University of Alabama at Birmingham 1994 — 1999
B.A., Communications/Broadcasting
Blue Cross Blue Shield of Alabama December 2012 - Present
Blue Cross and Blue Shield of Alabama March 2009 - December 2012
Blue Cross and Blue Shield of Alabama October 2007 - March 2009
Blue Cross and Blue Shield December 2000 - October 2005
Skills
Business Analysis, Process Improvement, Leadership, Benefits Administration, Health Insurance, Insurance, Customer Service, Employee Benefits, Vendor Management, Healthcare, Call Centers, Access, Analysis, Strategic Planning, Team Building, Data Analysis, Performance Management, Training, Software Documentation, Management, Claim, HIPAA, Microsoft Office, Visio, Microsoft Excel, Project Management, Medicare
Education
University of Montevallo 1992 — 1994
B.S., Communicative Disorders
Blue Cross and Blue Shield of Alabama November 2012 - Present
Blue Cross and Blue Shield of Alabama September 2007 - November 2012
Blue Cross and Blue Shield of Alabama June 1999 - August 2007
Skills
Insurance, Management, Performance Management, Call Centers, Training, Microsoft Office, Project Management, Process Improvement, Quality Assurance, Team Building, Business Analysis, Analysis, Customer Service, Customer Satisfaction, Microsoft Excel, SharePoint, Health Insurance, Change Management, Vendor Management, Leadership
Education
University of Alabama at Birmingham 1991 — 1996
Bachelor of Arts, Sociology/Communications
Blue Cross and Blue Shield of Alabama March 2013 - Present
Blue Cross and Blue Shield of Alabama June 2010 - March 2013
Blue Cross and Blue Shield of Alabama November 2008 - June 2010
Blue Cross and Blue Shield of Alabama February 2008 - November 2008
Blue Cross and Blue Shield of Alabama October 2006 - February 2008
St. Vincent's Hospital June 2006 - October 2006
St Vincent's Hospital May 2005 - May 2006
Skills
Insurance, Healthcare Information..., Healthcare, Customer Service, Process Improvement, SharePoint, HIPAA, Marketing, Healthcare Consulting, Healthcare Industry, Business Analysis
Education
University of Alabama at Birmingham 2008 — 2010
Masters of Science, Health Informatics
University of Alabama at Birmingham 2001 — 2006
Bachelors of Science, Health Information Management
97.7 The Peach 2012 - Present
Noah's Nook August 2010 - Present
The Treehouse @ Oak Mountain Presbyterian Church August 2006 - May 2010
Westminster School at Oak Mountain January 2006 - June 2007
Dr. James Gewin February 2005 - January 2006
Realty South June 2002 - March 2004
Alabama Operawoks October 2001 - June 2002
Blue Cross and Blue Shield of Alabama November 1997 - December 1999
Outpatient Care Center March 1995 - November 1997
University of Alabama at Birmingham August 1988 - March 1995
Skills
Customer Service, Microsoft Office, Microsoft Excel
Education
Southern Institute of Technology, Birmingham Alabama 1981 — 1983
Associate of Science (A.S.), Medical Office Management/Administration, 3.75
University of Alabama at Birmingham
Theatre/Theater
Blue Cross and Blue Shield of Alabama September 2014 - Present
Multipoint Communications, LLC July 2007 - September 2014
MultiPoint Communications December 2007 - July 2008
MultiPoint Communications July 2007 - December 2007
Skills
Customer Service, Account Management, Team Building, Microsoft Office, Project Planning, Leadership, Outlook, Microsoft Excel, Budgets, Cold Calling, Operations Management, Employee Training, Team Leadership, Customer Support, Technical Support, Audio Conferencing
Education
University of Alabama
Business Administration and Management, General
University of Alabama at Birmingham
Business Administration and Management, General
Regions Financial Corporation August 2014 - Present
Regions Bank April 2011 - August 2014
Wells Fargo Home Mortgage April 2010 - April 2011
Blue Cross and Blue Shield of Alabama June 2008 - June 2009
Alabama Power Company October 2006 - January 2008
Starnes & Atchison LLP January 2000 - October 2006
Skills
Process Improvement, Access, Data Analysis, Business Analysis
Education
University of Alabama at Birmingham 2004 — 2008
B.S., Information Systems/Business
Blue Cross and Blue Shield of Alabama May 2015 - Present
Blue Cross Blue Shield of Alabama April 2012 - May 2015
Blue Cross Blue Shield of Alabama January 2001 - April 2012
Skills
Health Insurance, Market Research, Competitive Intelligence, Managed Care, Healthcare, Health Care Reform, Marketing Research, Microsoft Excel, Competitive Analysis, Insurance, Strategy, Marketing, Employee Benefits, Strategic Planning, Customer Service
Education
University of Alabama at Birmingham 1987 — 1993
Bachelor's degree, Elementary Education and Teaching
State of Alabama September 2014 - Present
TruFund Financial Services, Inc. June 2009 - 2013
Bridge Builders January 2006 - April 2008
Seedco January 2005 - July 2006
Brinker January 2003 - January 2006
Mozzarella's The American Café January 1997 - January 2003
Jefferson County Board of Education January 2000 - January 2002
Blue Cross and Blue Shield of Alabama February 1998 - April 1999
Skills
Fundraising, Nonprofits, Community Outreach, Leadership, Event Planning, Training, Public Relations, Grants, Public Speaking, Customer Service, Organizational..., Program Management, Higher Education, Leadership Development, Budgets, Risk Management, Coaching, Conflict Resolution, Team Building, Government, Marketing, Grant Writing, Recruiting, Event Management, Program Evaluation, Program Development, Non-profits, Community Development, Entrepreneurship, Volunteer Management, Social Media, Business Development, Teaching, Workshop Facilitation, Research, Staff Development, Small Business, Project Planning, Board Development, Resume Writing, Policy, Proposal Writing, Video Production, Video Editing, Legal Research, Strategic Planning, Management, Microsoft Office
Education
Miles Law School 2013 — 2017
Doctor of Law (J.D.), Law, 3.8 GPA
University of Alabama at Birmingham 2007 — 2015
Bachelor of Arts (B.A.), Communication Management, 3.6 GPA
University of Montevallo 1993 — 1997
Bachelor of Science Degree, Speech Language Pathology
Shades Valley High School
Blue Cross and Blue Shield of Alabama April 1978 - May 2009
Skills
Business Analysis, Enterprise Software, Networking, Process Improvement, Strategic Planning, Technical Support, Telecommunications
Education
University of Alabama at Birmingham 1986 — 1988
MPA, Public Administration
Blue Cross and Blue Shield of Alabama December 2013 - Present
Blue Cross Blue Shield of Alabama January 2000 - November 2013
Energen October 1994 - December 1999
Alagasco October 1989 - September 1994
Skills
Business Analysis, Requirements Management, Process Improvement, Business Management, Problem Solving, Management, Software Documentation
Education
University of Alabama 1992 — 1996
BS, Business, Administrative Sciences
Nemak September 2007 - Present
University of Alabama October 2005 - September 2007
Teksid Aluminum Components December 1999 - September 2005
Coca-Cola Bottling Company United October 1998 - December 1999
Self Employed February 1994 - October 1998
Dunn Rowan, Inc. January 1990 - February 1994
Blue Cross and Blue Shield of Alabama January 1980 - December 1989
Skills
Employee Relations, Human Resources, Employment Law, Management, Benefits Administration, Kaizen, HRIS, Organizational..., Performance Management, Talent Management, Leadership Development, HR Policies, Personnel Management, Customer Service, Succession Planning, Recruiting, Process Improvement, Employee Benefits, Labor Relations, Six Sigma, Automotive, Interviews, Inventory Management, Continuous Improvement, Internal Communications, Lean Manufacturing, 5S, Employee Engagement, Manufacturing, Team Building, Sourcing
Education
University of Alabama 1970 — 1974
M.S.W., Counseling
Blue Cross and Blue Shield of Alabama January 2014 - Present
Skills
Healthcare Management, Healthcare Industry, Customer Service, Access, Microsoft Excel, Data Analysis, Microsoft Office, EHR
Education
University of Alabama 2006 — 2010
BS in Commerce and Business Administration, Health Care Management
Arab High School 2002 — 2006
Blue Cross and Blue Shield of Alabama
Skills
Certified Case Manager, Health Insurance, Utilization Management, Healthcare Management, Strategic Planning, Behavioral Health, Medicaid, Medicare, HIPAA, Disease Management, Managed Care, Healthcare, Business Analysis, Claim, Healthcare Information..., Healthcare Industry, Process Improvement
Education
University of Alabama
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Blue Cross and Blue Shield of Alabama June 2005 - Present
AFN Iraq December 2010 - October 2011
215th MPAD (Balad, Iraq) October 2007 - November 2008
Skills
Disaster Recovery, Call Centers, Health Insurance, Adobe Creative Suite, Access, Claim, Customer Satisfaction, Customer Service, HIPAA, Insurance, Leadership, Microsoft Excel, Outlook, Process Improvement, Program Management, Radio, Software Documentation, Strategic Planning, Team Building, Training, Windows 7, Visio
Education
University of Alabama at Birmingham 1986 — 2001
BS, Mass Communications
Blue Cross and Blue Shield of Alabama April 2013 - Present
Blue Cross Blue Shield of Alabama January 2009 - April 2013
Education
University of Montevallo 1996 — 2000
Hoover High School 1993 — 1996
halonwheels.com 2012 - Present
Matrimony Inc 1979 - 2013
Blue Cross and Blue Shield of Alabama January 1984 - May 2012
Skills
Visio, Business Analysis, Program Management, Strategic Planning, IT Management, Analysis
Education
University of Alabama in Huntsville 1975 — 1978
Bachelor's degree, Psychology
S.R. Butler High School 1973 — 1974
High School, Survival, Passed
Shelby County Board of Education March 2008 - Present
Blue Cross and Blue Shield of Alabama 1989 - 1999
Education
Chelsea High School 1987 — 1990
Advanced Diploma
University of Alabama at Birmingham
Blue Cross and Blue Shield of Alabama August 2014 - Present
Regions Financial Corporation January 2012 - July 2014
ProctorU April 2010 - November 2011
Skills
Communication, Customer Service, Customer Retention, Training, Staff Development, Team Leadership, Computer Proficiency, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Publisher, Spanish, Influence Others, Technology
Education
University of Alabama at Birmingham 2007 — 2011
BA, Foreign Languages and Literature, Spanish
Xavier University of Louisiana 2005 — 2007
Basic Supply Company, Incorporated November 1993 - Present
Norwood Clinic, PC January 1991 - November 1993
Blue Cross and Blue Shield of Alabama September 1984 - January 1991
Skills
Sales and Product..., Sales, New Business Development, Sales Management, Key Account Management, Management, Microsoft Excel, Leadership, Strategic Planning, Team Building, Customer Service, Marketing Strategy
Education
University of Alabama at Birmingham 1982 — 1984
Secondary Education/English and History
Northwest Alabama State Junior College 1979 — 1981
N/A
Western Kentucky University August 2012 - Present
Blue Cross and Blue Shield of Alabama June 2013 - August 2013
Personnel Board of Jefferson County June 2013 - June 2013
The University of Alabama May 2009 - August 2010
The University of Alabama April 2010 - June 2010
Skills
SPSS, Riddle Me This (data..., HTML, Microsoft Office, Leadership, Adaptive Leadership, Training, Research, Human Resources, Job Analysis, Teamwork, MAC OSX
Education
Western Kentucky University 2012 — 2014
Master of Arts (M.A.), Industrial-Organizational Psychology, Leadership Certificate
University of Alabama 2006 — 2010
Bachelor of Arts (B.A.), Psychology, Business
Regions Bank June 2009 - Present
Protective Life May 2007 - February 2009
Blue Cross and Blue Shield of Alabama May 1999 - May 2007
Education
University of Alabama at Birmingham 1995 — 2001
Bachelor of Science (BS), Psychology
J. Smith Lanier & Co. May 2014 - Present
Blue Cross and Blue Shield of Alabama May 2009 - April 2014
Blue Cross and Blue Shield of Alabama December 2001 - May 2009
Skills
Experienced Sales &..., Certified Healthcare..., Disability Insurance, Employee Benefits, Insurance, Health Insurance, Team Building, Leadership, Life Insurance
Education
University of Alabama at Birmingham - Collat School of Business 1992 — 1993
Master of Business Administration (M.B.A.), Finance and Financial Management Services
University of North Alabama 1990 — 1992
Bachelor of Science (B.S.), Finance and Economics
Novitas Solutions, Inc. September 2015 - Present
Blue Cross and Blue Shield of Alabama December 2002 - May 2015
Banks, Finley, White, and CO CPA May 2001 - December 2002
Skills
Microsoft Excel, Microsoft Office, Leadership, Financial Reporting, Training, Auditing, Team Building, Business Analysis, Financial Analysis
Education
University of Alabama in Huntsville 1996 — 2001
Bachelor of Science and Business Administration, Accounting
Blue Cross and Blue Shield of Alabama 2012 - 2014
Education
University of Alabama in Huntsville
Mechanical Engineering
Blue Cross and Blue Shield of Alabama December 2012 - Present
Blue Cross and Blue Shield of Alabama August 2010 - December 2012
Blue Cross and Blue Shield of Alabama August 2008 - August 2010
Education
University of Alabama 2005 — 2008
Bachelor of Science (B.S.), Marketing