Blue Cross and Blue Shield of Minnesota
Industry: Company
DescriptionHeadquarters: Eagan, Minnesota, United States CEO: Craig E. Samitt M.D. Founded: 1933 Parent organization: Aware Integrated, Inc. Subsidiaries: Employer Provider Network, Inc, MII Services, Inc., Blue Plus, Inc SVPs: Ruth Hafoka, Scott Lynch
Blue Cross and Blue Shield of Minnesota List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross and Blue Shield of Minnesota. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,294 Blue Cross and Blue Shield of Minnesota employees in database. Find out everything there's to know about Blue Cross and Blue Shield of Minnesota employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross and Blue Shield of Minnesota Employees
Blue Cross and Blue Shield of Minnesota September 2012 - Present
Blue Cross and Blue Shield of Minnesota September 2006 - September 2012
Karagnada Factory of Rubber Products January 1991 - January 2001
Skills
Negotiation, Health Insurance, Medicare, HIPAA, Claim, Insurance, Healthcare, Healthcare Industry, Employee Benefits, Call Centers, Access
Education
Normandale Community College 2002 — 2003
Computer Technology, English Composition
Karaganda State University 1983 — 1989
M.S., Mechanical Engineering
Blue Cross and Blue Shield of Minnesota May 2013 - Present
Associated Eye Care June 2011 - May 2013
Associated Eye Care June 2011 - May 2013
U of M Physicians October 2009 - June 2011
UNIVERSITY OF MINNESOTA PHYSICIANS October 2009 - June 2011
STILLWATER MEDICAL GROUP September 1999 - July 2009
Stillwater Medical Group September 1999 - June 2009
OTOLARYNGOLOGY HEAD/NECK PHYSICIANS October 1997 - September 1999
Skills
Medical Coding, EHR, CPT, ICD-9, HIPAA, Medical Terminology, Insurance, EMR, Medical Billing, ICD-10, NextGen, Family Medicine, Medical Compliance, Medical Records, Pediatrics, Healthcare, Medicare, Denials, ICD-9-CM, Claim, Physician Coding, Coders, E/M coding
Education
American Academy of Professional Coders
Minneapolis Business College
Stillwater High School
UnitedHealth Group June 2014 - Present
University of Minnesota August 2009 - Present
Blue Cross and Blue Shield of Minnesota March 2014 - June 2014
University of Minnesota September 2010 - May 2014
Milliman Risk Institute November 2013 - February 2014
Skills
Matlab, Research, PowerPoint, Microsoft Office, Public Speaking, Statistics, Higher Education, Microsoft Word, Microsoft Excel, Data Analysis, Teaching, Probability, Technical Writing
Education
University of Minnesota-Twin Cities 2009 — 2014
Master of Science (M.S.), Mathematics
Normandale Community College 2007 — 2009
Associate of Arts (AA)
TeamQuest Corporation April 2015 - Present
TeamQuest Corporation May 2008 - April 2015
TeamQuest Corporation February 2007 - May 2008
LXI Corp August 2006 - February 2007
Blue Cross and Blue Shield of Minnesota 1989 - 1992
Northwest Airlines 1987 - 1989
EDS Group 1984 - 1987
Skills
Software Development, Agile Methodologies, Testing, Windows, Software Quality..., Unix, Linux, Team Leadership, Project Management, Staff Development, Risk Assessment, Test Planning, Communication, Organization, Perl, Capacity Planning, Enterprise Software
Education
Minnesota State University, Mankato 1982 — 1984
BS, Computer Science
PreferredOne October 2013 - August 2015
Blue Cross and Blue Shield of Minnesota April 1984 - October 2012
Skills
Insurance, Leadership, Health Insurance, Sales, Marketing, Health Savings Accounts, Customer Service, Account Management, Medicare, Managed Care, Healthcare, Team Building, Strategic Planning, Process Improvement, Customer Retention, Disability Insurance, Employee Benefits
Education
Minnesota State University, Mankato 1979 — 1983
Bachelor's degree, Business, 3.5
Mankato State University
Business Administration; Marketing, Management and Industrial Relations
Cognizant Technology Solutions August 2013 - Present
Blue Cross and Blue Shield of Minnesota August 2013 - July 2014
NJIT February 2013 - May 2013
NJIT January 2013 - May 2013
NJIT January 2012 - May 2013
NextGen Technologies June 2007 - June 2009
Skills
Java, JSP, Oracle, Hadoop, PL/SQL, PHP, XML, Amazon Web Services..., Cloud Computing, Eclipse, Wireshark, Toad, Oracle 11g, hdfs, DataPower, WebSphere Message Broker, WebSphere MQ, WebSphere Application..., Java Web Services, WebSphere ESB, Hive, MapReduce, WTX, Agile Methodologies
Education
New Jersey Institute of Technology 2012 — 2013
Master of Science (MS), Computer Science
Hennepin County Medical Center August 2015 - Present
Healthcare, Health Insurance, Employee Benefits, Medicare and Long Term Care Insurance January 2015 - Present
Eide Bailly LLP October 2010 - December 2014
Retiree Transition & Employee Benefits June 2009 - September 2010
Blue Cross and Blue Shield of Minnesota July 1994 - April 2009
HealthPartners August 1986 - November 1993
Control Data Corporation January 1983 - January 1986
Minnesota State University and Self Employed October 1978 - January 1983
Governor's Office, State of North Dakota December 1976 - September 1978
Skills
Leadership, Healthcare, Employee Benefits, Insurance, Health Insurance, Account Management, Strategy, Sales Process, Training, Coaching, Disability Insurance, Strategic Planning, Performance Management, Customer Service, Medicare, Employee Relations, Public Speaking, Team Building, Human Resources, Management, Recruiting, Budgets, Sales Management, New Business Development, Business Development, CRM, Program Management, Selling, Nonprofits, Sales, Leadership Development, Project Planning, Project Management, Time Management, Business Planning, Benefits Administration, Customer Satisfaction, Process Improvement
Education
Minnesota State University, Mankato 1980 — 1983
Master of Business Administration (M.B.A.), Business Administration and Management, General
North Dakota State University
Bachelor’s Degree, Economics
International Society of Certified Employee Benefits Specialists/Wharton Business School
Employee Benefits, ISCEBS Program
Blue Cross and Blue Shield of Minnesota January 2015 - Present
Centers for Medicare & Medicaid Services 2014 - 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2011 - 2013
Metropolitan Health Plan 2006 - 2011
MN Community Measurement 2005 - 2006
Blue Cross and Blue Shield of Minnesota 1997 - 2005
Minnesota Department of Human Services 1993 - 1997
Minnesota Department of Human Services/Minnesota Board on Aging 1989 - 1993
Rosene and Haugrud 1986 - 1989
Skills
Medicaid, Health Policy, Healthcare, Healthcare Industry, Managed Care, Organizational..., Government Contracting, Business Development, Strategic Planning, Operations Management, Healthcare Consulting, Medicaid Managed Care, Legislative Relations, Program Management, Provider Relations, Management, Medicare, Leadership, Process Improvement, Marketing Strategy, Utilization Management, Health Insurance, Medicare Advantage, Dual Eligibles, RFP Design, RFP Generation, Federal Grants..., RFP evaluation, Community Health, Board Development, Medicare Part D, Medicare Prescription..., Pharmacy Benefit..., Insurance
Education
William Mitchell College of Law 1985 — 1989
Doctor of Law (J.D.), Law
The George Washington University 1980 — 1983
Bachelor of Arts (B.A.), Human Services Administration
PDR Network, LLC January 2013 - Present
Blue Cross and Blue Shield of Minnesota October 2012 - January 2013
Advantage Sales and Marketing 2011 - 2012
Samill Saloon July 2010 - 2012
Skills
Customer Service, Microsoft Office, Event Planning, Microsoft Excel, Microsoft Word, Team Building, Time Management, Marketing, Sales, PowerPoint
Education
Minneapolis Business College 2008 — 2009
Associate's degree, Travel and Hospitality
Eaton Corporation January 2007 - December 2014
Eaton December 1999 - March 2007
LTV Steel 1998 - 1999
Ernst & Young 1994 - 1998
MetLife 1986 - 1994
Blue Cross and Blue Shield of Minnesota 1985 - 1986
Irving Trust 1980 - 1985
Skills
Process Improvement, ITIL, IT Strategy, Six Sigma, Project Management, Change Management, Business Process..., Vendor Management, Disaster Recovery, Cross-functional Team..., Software Documentation, IT Management, ERP, Program Management, Strategic Planning, Business Intelligence, Integration, Data Center, Business Analysis, Business Process, Team Leadership, Troubleshooting, PMP, Budgets, SDLC, Management, Leadership
Education
New York University 1991 — 1997
Master's degree, Performance and Information Systems Audit
Queens College 1978 — 1983
Bachelor's Degree, Computer Science
Blue Cross and Blue Shield of Minnesota November 2014 - Present
Bluecross Blueshield Minnesota January 2014 - May 2014
Law September 2011 - May 2014
Get Air September 2013 - January 2014
Edward Matthews Law Office, P.A. October 2013 - November 2013
Merrill Corporation January 2013 - May 2013
Public Health Law Center May 2012 - January 2013
Michael Garner Law July 2011 - August 2011
Menards July 2010 - May 2011
Minnesota State University September 2007 - May 2010
Skills
Research, Legal Research, Legal Writing, Microsoft Office, Typing, Basic Accounting, Technical Writing, General Office Duties, Organizing, Sewing, Briefing, Crafts, Office Management, PowerPoint, Westlaw, Lexis
Education
William Mitchell College of Law 2011 — 2014
Juris Doctor
Minnesota State University, Moorhead 2007 — 2011
Bachelor of Arts (BA), Legal Studies with an emphasis on Business and Economics
Target January 2015 - Present
Blue Cross and Blue Shield of Minnesota June 2013 - December 2014
Marriott International January 2014 - April 2014
ARAMARK August 2012 - June 2013
BECTV August 2009 - August 2011
Skills
Customer Service, Time Management, Team Leadership, Microsoft Office, Kronos Timekeeping, Recruiting, Social Media, Onboarding, Human Resources, Interviews, Talent Management, Talent Acquisition, Training, Leadership, Public Speaking
Education
University of Minnesota 2011 — 2014
Bachelor of Science (B.S), Bachelor of Arts (B.A.), Human Resource Development, Communication Studies, 3.9: High Distinction
Normandale Community College 2009 — 2011
Post Secondary Enrollment Option, 4.0
Thomas Jefferson Senior High School 2007 — 2011
4.0
Anthem September 2011 - Present
DeCare Dental January 2007 - Present
Blue Cross and Blue Shield of Minnesota February 1989 - December 2006
Skills
Software Documentation, Process Improvement, Management, Project Management, Healthcare, Insurance, Access, Strategic Planning, HIPAA, Microsoft Office
Education
Burnsville High School 1978 — 1981
Metropolitan State University of Denver
Blue Cross and Blue Shield of Minnesota February 2014 - February 2015
Moore Creative Talent, Inc. October 1995 - 2015
Hollstadt & Associates April 2013 - February 2014
TCF Bank July 2012 - April 2013
Theater Latté Da September 2012 - November 2012
Wells Fargo May 2011 - January 2012
Thrivent Financial for Lutherans August 2007 - December 2010
Ameriprise Financial Services, Inc. December 2005 - July 2007
American Express Financial Advisors 2001 - 2005
American Express Financial Advisors 1997 - 2001
Skills
Financial Regulation, Bank Secrecy Act, Risk Management, Banking, Securities, AML, Operational Risk..., Leadership, Business Process..., Technology Integration, Project Management, Software Project..., Business Process..., Vendor Relationships, Cross-functional Team..., Thought Leadership, Public Speaking, Communication Skills, Procedure Development, Policy Writing, Risk Assessment, Program Management, Finance, Financial Services, Fraud, KYC, Management, OFAC, Operational Risk, Regulations, USA PATRIOT Act, Governance, Internal Audit, Process Improvement, Training, Enterprise Risk..., Policy, Anti Money Laundering
Education
Minnesota State University, Mankato 1990 — 1994
Bachelor of Science (B.S.), Acting/Directing, Magna Cum Laude
Blue Cross and Blue Shield of Minnesota August 2013 - Present
Local Youth and Adult Leagues and Tournaments April 2001 - Present
Augsburg College June 2012 - January 2014
Blue Cross and Blue Shield of Minnesota June 2013 - August 2013
SoccerBlast September 2009 - December 2011
Thomas Jefferson High School August 2010 - October 2010
Bloomington Youth Soccer Club March 2008 - August 2010
Skills
Statistics, Data Analysis, Microsoft Excel, Quantitative Analytics, Leadership, Actuarial Science, Management, Strategic Planning, SAS programming, Teamwork, Analysis, Higher Education, Decision Making, Mathematics, Healthcare Reform
Education
University of Minnesota-Twin Cities 2010 — 2013
Bachelors of Arts, Mathematics with a Specialization in Actuarial Science, Graduated
Normandale Community College 2008 — 2009
Psychology, Liberal Education
University of Wisconsin-Madison 2006 — 2007
Actuarial Science
Blue Cross and Blue Shield of Minnesota 2013 - Present
Lockheed Martin Information Technology 2007 - 2012
Lockheed Martin Information Technology 2005 - 2007
Lockheed Martin Information Technology 1997 - 2005
Education
University of St. Thomas
MSDD, Masters of Software Design & Development
Minnesota State University, Moorhead
Bachelor of Science (BS), Accounting
123CuteAsCanBe January 2008 - Present
About U January 1996 - Present
Hennepin County January 2006 - November 2011
Blue Cross and Blue Shield of Minnesota April 1999 - October 2001
Skills
Sewing, Party Planning, Children, Child Development, Early Childhood..., Special Education, Single Family Homes, Community Outreach, Creative Problem Solving, Fashion, American Sign Language, Customer Service, Event Planning, Blogging, Nonprofits, Social Networking, Social Media, Grant Writing
Education
University of Minnesota-Twin Cities 1999 — 2005
Minnesota State University, Mankato 1997 — 1998
Blue Cross and Blue Shield of Minnesota March 2013 - Present
River's Edge Hospital and Clinic June 2012 - March 2013
Mala Strana January 2012 - July 2012
Mala Stana Heath Campus January 2011 - January 2012
Mala Strana Health Campus August 2009 - January 2011
The Childrens' Daycare 2001 - 2010
Skills
Nursing, Hospitals, Healthcare, Patient Education, Emergency Nursing, Emergency Room, Medical Records Review
Education
South Central College 2009 — 2011
ADN, Nursing, 3.8
Minnesota State University, Moorhead
BSN
Minnesota State University, Moorhead
Bachelor of Science (B.S.), Nursing
Blue Cross and Blue Shield of Minnesota January 2014 - Present
BlueCross BlueShield of Minnesota January 1996 - December 2013
Skills
Health Insurance, Process Improvement, Business Analysis, Vendor Management, Healthcare, Team Building, Call Centers, Strategic Planning, Leadership, Insurance, HIPAA, Change Management, Medicare, Program Management, Training
Education
Minnesota State University, Mankato 1983 — 1988
Bachelor's degree, Community Health
Cargill February 2014 - Present
Cargill March 2011 - February 2014
Blue Cross and Blue Shield of Minnesota January 2008 - March 2011
SUPERVALU April 2004 - January 2008
Border States May 1999 - April 2001
North Dakota State University August 1998 - May 2000
Graveville Health Center January 1992 - August 1998
Skills
Cost Model Development, Data Analysis, Procurement, Political Campaigns, Strategic Sourcing, Microsoft Excel, Volunteering, APICS, Health Insurance, Healthcare, Databases, Access Database, Access, Forecasting, Management, Supply Chain Management
Education
North Dakota State University 1998 — 2001
Master's of Science, Applied/Agricultural Economics
Minnesota State University, Moorhead 1994 — 1998
Bachelor of Arts (BA), Political Science
Blue Cross and Blue Shield of Minnesota April 2013 - Present
Deloitte & Touche June 1996 - April 2013
Michigan Technological University June 1995 - May 1996
Skills
IT Audit, SAS70, CISA, IT Strategy, Sarbanes-Oxley Act, Information Security..., Project Management, Risk Management, Enterprise Risk..., Governance, Information Security, CISSP, PCI DSS, ISO 27001, Identity Management, Business Continuity, COBIT, IT Risk Management, Information Technology, Vulnerability Assessment, Vulnerability Management, Application Security
Education
Michigan Technological University 1993 — 1996
BSBA, Accounting and Management Information Systems
Encore Organizing June 2013 - Present
KV Kustom Solutions- Staged Advantage Designs August 2011 - Present
Blue Cross and Blue Shield of Minnesota July 1996 - July 2011
Blue Cross and Blue Shield of Minnesota 1993 - 1996
Blue Cross and Blue Shield of Minnesota October 1991 - 1993
Blue Cross Blue Shield of Minnesota February 1989 - September 1991
General Dentistry June 1985 - January 1989
Skills
Public Speaking, Insurance, Microsoft Word, Employee Benefits, Marketing, Leadership, Sales, New Business Development, Marketing Strategy, Social Media Marketing, Time Management
Education
Normandale Community College 1982 — 1985
Associate of Science (A.S.), Dental Hygiene/Hygienist
Home Staging Resoure
HSR Certified Professional Home Stager and Resdesigner
Optum August 2013 - Present
Element Consulting Group June 2013 - July 2013
Capella University March 2013 - May 2013
Blue Cross and Blue Shield of Minnesota September 2012 - February 2013
Blue Cross Blue Shield of Minnesota May 2011 - September 2012
BlueCross BlueShield of Minnesota June 2010 - June 2011
MedImmune May 2008 - May 2010
University of St. Thomas September 2007 - May 2008
Boehringer-Ingelheim Pharmaceuticals October 2001 - August 2007
Takeda Pharmaceuticals April 1999 - September 2001
Skills
Strategic Planning, Vendor Management, Cross-functional Team..., Customer Relations, Project Planning, Project Implementation, Business Strategy, Business Process..., Sales Presentations, Consultative Approach, Corporate Communications, Internal Communications, Healthcare Industry, Health Insurance, Product Management, Product Marketing, Project Management, Public Speaking, Process Improvement, Program Management, Strategy, Disease Management, Infectious Diseases, Case Managment, Business Analysis, Account Management, Product Launch, Marketing Communications, Product Development, Training, Management, Marketing, Leadership, Sales Operations, Budgets, Sales, Selling, Managed Care, Healthcare, Team Building, Consulting, Hospitals
Education
University of Saint Thomas - School of Business 2007 — 2009
MBA, Healthcare
Miami University 1983 — 1987
BA, English/Journalism
Blue Cross and Blue Shield of Minnesota September 2011 - Present
Blue Cross Blue Shield of Minnesota December 2007 - September 2011
United Health Care June 2006 - December 2007
Medica March 2004 - June 2006
Ingenix January 2003 - March 2004
UCare Minnesota October 1999 - January 2003
Aspen Medical Group January 1997 - January 2000
Phoenix Residence 1995 - 1997
Army National Guard January 1986 - January 1996
Skills
Customer Relations, Microsoft Office, Siebel, Data Analysis, Claims, Medicare, Medicaid, Health Insurance, Healthcare, Managed Care, Clinical, Health, SAS, Access, Process Improvement, Analysis, Visio, Excel, Utilization Management, Disease Management, Problem Solving, Cognos, Insurance, Word, Customer Service, Business Analysis, PowerPoint, Program Development, SQL, Research, Data Warehousing, Financial Analysis, Business Intelligence, Product Development, Quality Management, Medical Devices, Clinical Research, Microsoft Excel, Claim, HIPAA, Provider Relations, Microsoft Word, Healthcare Information..., HMO, Healthcare Management, Healthcare Industry, Quality Improvement, Medicare Part D, Healthcare Consulting, Healthcare Analytics
Education
Saint Mary's University of Minnesota 2002 — 2006
Bachelor of Science, Health Care Management
Minneapolis Community and Technical College 1994 — 1996
Associate, Associate in Science, RN
Young Living Essential Oils October 2014 - Present
Bolton & Menk, Inc. November 2010 - Present
Hiniker Company February 1997 - November 2010
Blue Cross and Blue Shield of Minnesota September 1992 - February 1997
Skills
Microsoft Office, Accounts Payable, Outlook, Microsoft Excel, Microsoft Word, Payroll, Human Resources, Employee Benefits
Education
Minnesota State University, Mankato 1988 — 1992
Associate's Degree, Business
Blue Cross Blue Shield of Minnesota December 2011 - Present
Mansetti's Italian Restaurant April 2006 - July 2012
Blue Cross and Blue Shield of Minnesota June 2011 - November 2011
Aurora Health Care July 2010 - September 2010
UnitedHealth Group May 2009 - August 2009
Skills
Training, Analysis, Marketing Strategy, Competitive Analysis, Digital Media, Requirements Gathering, Analytics, Teamwork, Social Media, Google Analytics, Marketing, Brainstorm Facilitation, Entrepreneurship, Market Research, Marketing Research, Project Planning
Education
University of Minnesota - Carlson School of Management 2007 — 2011
B.S., Marketing, International Business
National Taiwan University 2010 — 2010
Study Abroad, International Business, Marketing
Blue Cross and Blue Shield of Minnesota December 2014 - Present
Express Scripts July 2012 - December 2014
Rocky Mountain Systems Group October 2000 - December 2014
Compassion International February 2012 - May 2012
Qortex June 2011 - February 2012
Tatum LLC May 2007 - June 2011
Orange County Container Group LLC May 2010 - February 2011
Professional Rodeo Cowboys Association July 2007 - January 2010
Lehman Brothers September 2004 - April 2007
Nelnet March 2003 - September 2004
Skills
IT Governance, PMO, Management Consulting, Architecture, Business Management, Business Analysis, ERP, Process Improvement, Integration, Business Intelligence, Change Management, Program Management, Process Engineering, IT Management, IT Strategy, Disaster Recovery, SDLC, Strategic Planning, SharePoint, Business Process, Business Process..., SOX, Agile, Vendor Management, Governance, Agile Methodologies, Leadership, Microsoft SQL Server, CRM, Management, Strategy, Cross-functional Team..., SOA, Sarbanes-Oxley Act, Requirements Analysis, Software Development, Project Portfolio..., Visio, Project Management, MS Project, Start-ups, Enterprise Architecture, Databases, Team Leadership, Oracle, Analysis, SQL, Scrum, Software Project..., Cloud Computing
Education
Tibco Educational Services - Workflow 2005 — 2005
Tibco Staffware Implementation Methodology
Whittman Hart Strategic Education - PM Degree 1990 — 2001
WH-PM, ProSpec Certificate of Project Management
North Hennepin Community College 1994 — 1994
Certificate, Computer Programming in Borland C++
Minnesota School of Business 1984 — 1985
Associate, Information Technology and Programming
Mound Westonka
Blue Cross and Blue Shield of Minnesota September 2005 - Present
Invitation Health & Wellness, Inc. March 2011 - November 2012
Search Institute April 1998 - September 2005
Southern Minnesota Initiative Foundation September 1995 - April 1998
Skills
Strategy Development, Project management, Account Management, Strategic Planning, Budget Management, Customer Relations, Grants, Prevention, Contract Management, Project Planning, Project Management, Management, Strategy, Program Management, Customer Service, Budgets, Sales, Workshop Facilitation, Proposal Writing, Policy, Community Development, Non-profits, Program Development, Leadership, Cross-functional Team..., Public Speaking, Process Improvement, Leadership Development, Event Planning, Community Outreach, Program Evaluation, Coaching, Volunteer Management, Training
Education
University of St. Thomas
Certified Professional Project Manager (CPPM), Project Management Certification Series
University of Minnesota 1996 — 1997
Humphrey Institute Policy Fellow
Minnesota State University, Mankato 1993 — 1995
MA, Urban and Regional Studies, Management Emphasis
Minnesota State University, Mankato 1989 — 2003
BA, Economics, Speech Communications
Blue Cross and Blue Shield of Minnesota August 2014 - December 2014
Blue Cross & Blue Shield of Minnesota July 2013 - November 2013
Crest Chiropractic June 2012 - April 2013
Andersen Windows April 2010 - August 2010
Andersen Windows August 2008 - December 2008
Andersen Windows May 2005 - August 2006
Andersen Windows October 1995 - August 2003
Skills
ERP, Manufacturing, HIT, Product Costing, Liaison, Supply Chain, Software Documentation, Change Management, Healthcare Information..., ERP programming, Product Configuration, Consulting, Technical Support, Physical Inventory, Successful Business..., EHR training, Electronic Health Record, Business Process Mapping, Dragon Naturally..., Business Analysis, Project Management
Education
Normandale Community College
HITPRO certificate, Health Information Technology
University of Minnesota-Twin Cities
Computer Science
St. Cloud State University
BS, Engineering Technology
Blue Cross and Blue Shield of Minnesota May 2012 - April 2013
Blue Cross Blue Shield of Minnesota December 2010 - May 2012
Blue Cross and Blue Shield of Minnesota November 2009 - December 2010
Blue Cross and Blue Shield of Minnesota August 2007 - November 2009
Blue Cross and Blue Shield of Minnesota December 2004 - August 2007
Thrivent Financial for Lutherans August 1990 - November 2004
Skills
Enterprise Architecture, Strategic Planning, Process Improvement, Health Insurance, Business Analysis, Business Process..., Insurance, SDLC, Vendor Management, Risk Management, PMO, Business Process, Project Portfolio..., Cross-functional Team..., Change Management, Business Intelligence, Financial Services, Leadership, Project Management, Business Planning, Business Readiness, Presentation Development, Life Insurance, Mutual Funds, Management, Strategy, Analysis
Education
University of St. Thomas 2013 — 2013
Mini MBA Program, Center for Business Excellence
University of St. Thomas 1995 — 1995
Minnesota State University, Mankato 1984 — 1989
Bachelor of Science
Blue Cross and Blue Shield of Minnesota February 2013 - Present
Blue Cross and Blue Shield of Minnesota July 2006 - February 2013
Blue Cross and Blue Shield of Minnesota June 2001 - July 2006
Blue Cross and Blue Shield of Minnesota December 1998 - July 2006
Blue Cross and Blue Shield of Minnesota December 1997 - December 1998
Blue Cross and Blue Shield of Minnesota December 1996 - December 1997
Skills
Lotus Notes, Claim, Insurance, Process Improvement, Customer Service, Access, Project Management, Leadership, Call Centers, Vendor Management, Analysis, Training, Time Management, Customer Satisfaction, Software Documentation, Visio
Education
Normandale Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Blue Cross and Blue Shield of Minnesota June 2015 - Present
Hookah-Time.com January 2013 - Present
Cambria January 2015 - May 2015
Ncell Systems May 2014 - December 2014
U.S. Bank and CompuCom December 2013 - April 2014
Remote Server Solutions, LLC January 2006 - December 2013
KeyedIn Solutions March 2012 - November 2012
Cyber Advisors June 2011 - November 2011
COKeM International September 2004 - May 2011
Skills
RedHat Certified, Softerra LDAP..., ITIM IBM Tivoli..., CyberArk Privileged..., eDirectory, Entrust Certificate..., Novell Identity Manager, VMware, Backup Exec, Windows Server, Oracle SQL Developer, Search Engine..., SEO, Active Directory, IIS, Microsoft Exchange, Disaster Recovery, Cloud Computing, DNS, Windows 7, Integration, Firewalls, Microsoft SQL Server, DHCP, DNS management, Watchguard, Wireless Networking, Wireless Security, Remote Locations, VPN, Servers, DNS Server, LDAP Administration, Hyper-V, XP, PCI Compliance, Aveksa TAM, Office 365, Information Security..., Identity Management, Big Data, Lotus Notes, VDI, AppSense, ServiceNow, Password Self Service, System Center
Education
Minnesota School of Business 2003 — 2006
AAS Network Systems Engineer, Computer Science, 3.46
Minnesota State University, Mankato 2001 — 2003
Associate of Arts and Sciences (AAS), Computer Science - Network Engineering
Watertown Mayer
Blue Cross and Blue Shield of Minnesota August 2012 - Present
Blue Cross and Blue Shield of Minnesota October 2008 - August 2012
Education
Metropolitan State University 2005 — 2007
Bachelor of Arts (BA), Psychology
Minnesota State University, Mankato 2003 — 2005
Eastview High School
Blue Cross and Blue Shield of Minnesota October 2013 - Present
Blue Cross and Blue Shield of Minnesota January 2012 - October 2013
Modern Medical February 2011 - December 2011
UnitedHealth Group - Optum Health February 2008 - February 2011
UnitedHealth Group 2005 - February 2008
CompManagement, Inc. 2002 - 2005
CompManagement Health Systems, Inc 1998 - 2002
ChoiceCare/Humana 1996 - 1998
Skills
Managed Care, Healthcare, Program Management, Strategy, Leadership, Strategic Planning, Healthcare Analytics, Pharmacy Benefit..., Workers Compensation, Team Building, Healthcare Information..., Leadership Development, Project Management, Business Analysis, Management, Business Development, Product Development, New Business Development, Health Insurance, Disease Management, Medicare, Business Strategy, Healthcare Management, Process Improvement, HIPAA, Product Management, Utilization Management, P&L Management, Mergers & Acquisitions, Integration, Healthcare Industry, Project Portfolio..., Operations Management, Claim, Vendor Management, Network Development, Insurance, Provider Relations, Medicaid, Executive Management, Healthcare Consulting, Health Policy, Quality Assurance, HMO, Enterprise Software, Client Relationship..., Business Operations..., Strategic Thinking, Performance Management, Wellness Industry
Education
University of Wisconsin-La Crosse 1990 — 1992
M.S.
Michigan State University 1986 — 1990
B.S.
Grand Ledge High School 1983 — 1986
BlueCross BlueShield of Minnesota 2006 - Present
Blue Cross and Blue Shield of Minnesota 2002 - 2006
Fairview Health Services, Employee Health and Benefits Services 1999 - 2001
Dept. of Employee Relations, State of MN 1994 - 1999
North Iowa Mercy Health Center, Regional Health Education Center July 1990 - July 1994
American Lung Association of Ramsey County November 1987 - June 1990
Skills
Health Management, Wellness Programs, Health Plans, Corporate Wellness, Wellness, Communications Planning, Health, Product Launches, RFP, Marketing Materials, Marketing Communications, Employee Wellness, Health Policy, Corporations, Marketing, Product Launch, Health Promotion, Health Insurance, Managed Care, Disease Management, Employee Benefits, Vendor Management, Program Management, Strategic Planning, Medicare, Product Marketing, Management, Product Management, Healthcare Industry, HIPAA, Health Education, Healthcare Consulting
Education
Minnesota State University, Mankato 1984 — 1986
Master of Science Degree, Health Promotion/Health Education
Minnesota State University, Mankato 1978 — 1982
Bachelor of Science Degree, Community Health Education
Gaeltacht Minnesota
American Well May 2015 - Present
MedImpact Healthcare Systems, Inc. September 2014 - May 2015
Blue Cross and Blue Shield of Minnesota September 2012 - July 2014
Blue Cross Blue Shield of Minnesota October 2011 - September 2012
StayWell Health Management September 2007 - September 2011
Metropolitan Media Group 2006 - 2007
Skills
Direct Sales, Account Management, Vendor Management, Customer Service, Healthcare, Health Insurance, Employee Wellness..., Wellness, Employee Benefits, Disease Management, Managed Care, Employee Wellness, Sales Operations, Health Savings Accounts, Leadership, Sales, Management, Strategic Planning
Education
Saint Mary's University of Minnesota 2012 — 2014
Master of Arts (M.A.)
Minnesota State University, Mankato 2002 — 2006
B.S.
Blue Cross and Blue Shield of Minnesota March 2013 - Present
Infor December 2011 - April 2013
Thomson Reuters February 2011 - November 2011
ITT Technical Institute January 2008 - February 2011
Chimes December 2005 - January 2008
Skills
Recruiting, Applicant Tracking..., Technical Recruiting, Talent Acquisition, Sourcing, Cold Calling, Vendor Management, Staffing Services, Resume Writing, Human Resources, PeopleSoft, Interviews, Onboarding, Leadership, Team Building, Talent Management, Hiring, Management, Benefits Negotiation, Sales Operations, Networking, Process Improvement, Employee Benefits, College Recruiting, SDLC, Account Management, Temporary Placement, Building Relationships, Career Counseling
Education
ITT Technical Institute Online 2009 — 2010
MBA
Minnesota State University, Mankato 1994 — 1998
BA
Saint Croix Valley Magicians September 2015 - Present
Sportradar US August 2015 - Present
Blue Cross and Blue Shield of Minnesota November 2014 - Present
Blue Cross and Blue Shield of Minnesota September 2013 - November 2014
American Blue Ribbon Holdings 2005 - 2013
Best Buy November 2007 - September 2009
Skills
Writing, Public Address..., Customer Service, Cooking, Training, Troubleshooting, Narrator, Singing, Sales, Retail Sales, Social Media, Social Networking, Social Media Marketing, Health Insurance, Event Planning
Education
Minnesota State University, Mankato 2005 — 2015
Bachelor of Science (B.S.), Speech Communication and Rhetoric
Umeå universitet / Umeå University 2012 — 2013
Scandinavian Studies
Cromwell Dental August 2013 - Present
DATTCO, INC August 2009 - August 2013
Metro Dentalcare July 2004 - July 2006
Blue Cross and Blue Shield of Minnesota August 2001 - July 2004
Skills
Customer Service, Problem Solving, People Skills, Friendly Personality, Microsoft Word, Health Insurance, Dental Insurance, Creativity, Typing, Fast-paced, Professional Phone..., Phone Etiquette, Quality Patient Care, Highly Reliable, Challenge Driven, Dependable Team Player, Positive Team Player, independent, Transportation, Class B CDL, Bus, Insurance, Multi-line Phone, Work Well Independently, CDL, Team-oriented, Passenger, Appointment Scheduling, Clerical Skills, Telephone Skills, General Office Skills, Microsoft Excel, Data Entry, Time Management, Customer Satisfaction, Team Building, Filing, Sales, Leadership, Outlook, Event Planning, Administration, Healthcare, Training, Team Leadership, HIPAA, Management, Strategic Planning, Public Speaking, PowerPoint
Education
Gateway College of Evangelism 2000 — 2001
Music
Middlesex Community College
Blue Cross and Blue Shield of Minnesota October 2012 - Present
Villanova University / Bisk Education January 2011 - Present
itSMF USA January 2015 - March 2015
itSMF USA - Minnesota LIG November 2011 - December 2014
Blue Cross Blue Shield of Minnesota April 2011 - October 2012
itSMF MN January 2009 - October 2011
Blue Cross Blue Shield of Minnesota March 2008 - April 2011
OPIN Systems January 2007 - February 2008
Accenture 2004 - 2007
Best Buy 2000 - 2007
Skills
ITIL, Process Improvement, Program Management, IT Service Management, Business Analysis, Service Delivery, Business Process..., Management, Service Management, Team Leadership, Leadership, CRM, Project Management, Business Process, IT Management, Analysis, Information Technology, IT Operations, Business Relationship..., Team Building, Requirements Analysis, Governance, Training, Project Planning, Incident Management, Vendor Management, Cross-functional Team..., Lean Manufacturing, Customer Service, IT Strategy, Integration, Networking, Inter-personal, Marketing, Lean Initiatives, SLA, Documentation, Insights Profile -..., DISC - Promoter, Situational Leadership..., Myers Briggs - ENTJ, Memletics Learning..., Strong Interest..., IT Governance, Customer Relations
Education
Minnesota State University, Moorhead 1980 — 1984
BS, Mass Communications, Business Administration
St. Henry's Prep Seminary 1976 — 1980
High School, General, Religious
Blue Cross and Blue Shield of Minnesota May 2015 - Present
Collaborative, passionate problem solver February 2015 - May 2015
Target Canada December 2012 - January 2015
Target Corporation October 2011 - December 2012
Target Corporation February 2010 - October 2011
Target Corporation December 2007 - February 2010
Target Corporation August 2006 - December 2007
Target Corporation February 2004 - August 2006
Target Corporation October 1997 - February 2004
Eddie Bauer September 1995 - October 1997
Skills
Leadership, Project Management, Process Improvement, Change Management, Driving Results, System Deployment, End User Support, Cross-functional Team..., Collaborative Problem..., Team Leadership, Retail, Merchandising, Store Management, Team Building, Inventory Management, Succession Planning, Performance Management, Store Operations, Visual Merchandising, Talent Management, Strategic Planning, Interviews, Loss Prevention, Management, Employee Relations, Recruiting, Coaching, Leadership Development, Training, International Expansion, Strategic Leadership, Budget Management, Strategic Communications
Education
University of St. Thomas - Opus College of Business
Mini MBA for Healthcare Administration
University of St. Thomas - Opus College of Business
Certified Professional Project Manager
Miami University 1991 — 1995
Bachelor's Degree, Economics and Finance
Blue Cross and Blue Shield of Minnesota 2010 - Present
Blue Cross and Blue Shield of Minnesota 2006 - 2010
Blue Cross and Blue Shield of Minnesota 2000 - 2006
Hickory Tech Corporation 1998 - 2000
Firepond 1997 - 1998
Firepond 1996 - 1997
Skills
Microsoft Excel, Microsoft Office, Salesforce.com, Databases, Office Management, Organization Skills, Health Insurance, Administrative...
Education
Minnesota State University, Mankato 1992 — 1997
Bachelor’s Degree, Office Systems Management
Blue Cross and Blue Shield of Minnesota June 1988 - Present
Skills
Health Insurance, Insurance, Employee Benefits, Disability Insurance, Account Management, Healthcare, Strategic Planning, Health Savings Accounts, Team Building, Sales
Education
Minnesota State University, Mankato 1978 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Spectronics Corporation October 1998 - Present
Terri Diamond Photography 2005 - Present
Bank of America January 1997 - April 1998
Blue Cross and Blue Shield of Minnesota January 1996 - January 1997
Skills
Graphic Design, Photoshop, Web Design, Social Media, SEO, Photography, High-end Retouching, Video Production, Videography, Video Editing, Team Building, Microsoft Office, Strategic Planning
Education
Minneapolis Business College 1995 — 1996
Associate, Graphic Design
Burnsville High School 1992 — 1995
Diploma
Blue Cross and Blue Shield of Minnesota April 2012 - Present
Blue Cross and Blue Shield of Minnesota October 2006 - April 2012
Skills
Customer Service, Health Insurance, HIPAA, Healthcare, Insurance, Medicare, Microsoft Office, Outlook
Education
University of Minnesota Duluth 2004 — 2006
Bachelor of Arts (B.A.), Psychology
Normandale Community College 2002 — 2004
Associate of Arts (A.A.)
Blue Cross and Blue Shield of Minnesota 2015 - Present
Skills
Strategic Planning, Marketing, Business Strategy, Public Speaking, Entrepreneurship, Management, Marketing Strategy, Cross-functional Team..., Market Research, Marketing Communications, Marketing Research, Competitive Analysis, Social Media Marketing, Business Development, Strategy, Project Management, Product Marketing, Community Outreach, Communication, Email Marketing, Online Marketing, Program Management, Brand Development, Leadership, Public Relations, B2B, Market Planning, New Business Development, SEO, Product Development, Social Media, Product Launch, Budgets, B2B Marketing, SEM, Sales Management, Creative Direction, Great Motivator, Mentoring
Education
Thunderbird School of Global Management 1997 — 1998
Master of Business Administration (M.B.A.), Marketing
William Mitchell College of Law 1994 — 1997
Doctor of Law (J.D.), Business Law
University of Minnesota - Carlson School of Management 1988 — 1992
Bachelor of Science (B.S.), Marketing
Blue Cross and Blue Shield of Minnesota November 2014 - Present
BCBS of Minnesota September 2008 - October 2014
Blue Cross and Blue Shield of Minnesota August 2005 - September 2008
Augustana Health Care Center Apple Valley February 1993 - October 2004
Skills
Managed Care, Healthcare, Medicare, Medicaid, Process Improvement, Health Insurance, HIPAA, Project Management, Training, Insurance, Long-term Care, Program Management, Public Speaking, Cross-functional Team..., Employee Benefits, Management, Leadership
Education
Minnesota State University, Mankato 1987 — 1991
BS, Social Work
SUPERVALU March 2015 - Present
Dominium September 2014 - March 2015
Minnesota School of Business June 2013 - September 2014
The Institute of Production and Recording July 2012 - June 2013
Minnesota School of Business July 2007 - July 2012
Minnesota School of Business January 2009 - October 2010
Uline July 2006 - July 2007
Blue Cross and Blue Shield of Minnesota January 2002 - August 2004
Skills
Financial Aid, Customer Service, Higher Education, Microsoft Office, Word, PowerPoint, Outlook, Excel, Problem Solving, Time Management, Microsoft Word, Microsoft Excel, Enrollment Management, Student Financial Aid, CampusVue, Admissions, Campus
Education
Minnesota School of Business 2013 — 2014
Associate's Degree, Accounting
Argosy University Twin Cities 2002 — 2006
Bachelor's Degree, Business Administration & Organizational Management
Prime Therapeutics April 2015 - Present
Prime Therapeutics July 2014 - April 2015
Blue Cross and Blue Shield of Minnesota July 2013 - May 2014
Arbuckle Lodge August 2011 - May 2013
Broen Lutheran Bretheran Homes March 2010 - May 2013
Planned Parenthood of MN, ND, SD July 2012 - December 2012
Skills
Emotional Intelligence, Caring, Organization Skills, Integrity, Nursing, Hospitality, Customer Service, Sociolgy, Work Ethic, Believer, Optimistic, Swift Learner, Harmony, Team-oriented, Policy, Social Services, Leadership, Management, Administration, Home Care
Education
St. Mary's University of Minnesota 2014 — 2017
Master of Health and Human Services Administration, Health and Human Services Administration
Minnesota State University, Moorhead 2010 — 2013
Bachelor of Sociology, Sociolgy
Retired August 2014 :-) August 2014 - Present
Be The Match operated by National Marrow Donor Program April 2013 - August 2014
Thomson Reuters March 2011 - July 2013
Best Buy July 2012 - April 2013
ELCA Board of Pensions October 2010 - February 2011
OptumHealth January 2010 - September 2010
Harbinger Partners November 2002 - January 2009
Blue Cross and Blue Shield of Minnesota 2006 - 2009
Blue Cross Blue Shield 2006 - 2009
Skills
SDLC, Certified Scrum Master...
Education
Minnesota State University, Mankato 1978 — 1980
BS, Accounting
Blue Cross and Blue Shield of Minnesota November 2013 - Present
Best Buy August 2011 - November 2013
Blue Cross Blue Shield of Minnesota November 2006 - August 2011
Deluxe Corporation July 2003 - August 2004
Merrill Corporation October 1998 - July 2003
Imation April 1997 - October 1998
Skills
Strategic Sourcing, Cross-functional Team..., Vendor Management, Process Improvement, Contract Negotiation, Project Management, Strategic Planning, Change Management, White Belt, Leadership, Strategy, Customer Service, Management, Business Process, Human Resources
Education
William Mitchell College of Law 2015 — 2020
Doctor of Law (J.D.)
College of St. Catherine 2006 — 2010
Bachelor of Science (BS), Elementary Education
Blue Cross and Blue Shield of Minnesota April 2014 - Present
Blue Cross and Blue Shield of Minnesota October 2012 - April 2014
Blue Cross and Blue Shield of Minnesota March 2008 - October 2012
Blue Cross and Blue Shield of Minnesota June 2003 - March 2008
Dupont May 2000 - June 2003
Custom Softech Inc May 1992 - June 2000
Skills
ITIL, Project Management, Incident Management, Vendor Management, Security, Software Documentation, IT Operations, Information Technology, IT Service Management, Microsoft Exchange, Technical Support, SharePoint, Oracle, Service Desk, Networking, XP, Management, Visio, Change Management, IT Management, Databases, Disaster Recovery, System Administration, Operating Systems, Troubleshooting, Active Directory, System Deployment, Virtualization, Access, Windows Server, Integration, VMware, Data Center, IT Strategy, Servers, Requirements Analysis, Windows 7, Enterprise Architecture, SDLC, Network Security, Business Continuity, Process Improvement, Unix, CMDB, Service Delivery, Hardware, Server Architecture, Windows, Microsoft SQL Server, Linux
Education
Minnesota School of Business 1998 — 2000
Network Support Specialist, Computer Science
University of Minnesota-Twin Cities 1992 — 1996
Computer Science
Blue Cross and Blue Shield of Minnesota November 2014 - Present
Blue Cross and Blue Shield of Minnesota August 2013 - November 2014
State of Minnesota March 2012 - August 2013
Hennepin County December 2009 - March 2012
Illinois Action for Children June 2008 - August 2009
Skills
Health Insurance, Regulatory Compliance, Policy Review, Policy Analysis, Health Care Regulation, Medicaid, Medicare, Health Care Reform, Social Services, Appeals, Legal Writing, Legal Research
Education
William Mitchell College of Law 2010 — 2014
Doctor of Law (J.D.), Cum Laude
Roosevelt University
Bachelor of Arts (B.A.), History, with Honors
Blue Cross and Blue Shield of Minnesota September 2013 - Present
Blue Cross Blue Shield of Minnesota November 2010 - January 2013
SAINT PAUL CONVENTION & VISITORS AUTHORITY (CVA) February 2007 - June 2010
SAINT PAUL CONVENTION & VISITORS AUTHORITY (CVA) February 2007 - June 2010
SAINT PAUL CONVENTION & VISITORS AUTHORITY (CVA) February 2007 - June 2010
Viking Forest Products, LLC August 1990 - February 2007
Viking Forest Products, LLC August 1990 - February 2007
Skills
Microsoft Excel
Education
Minnesota State University, Mankato 1985 — 1989
BS, Education
MANKATO STATE UNIVERSITY - MANKATO
Bachelor of Science, Elementary Education
Blue Cross and Blue Shield of Minnesota May 2013 - Present
Blue Cross and Blue Shield of Minnesota March 2012 - Present
Blue Cross and Blue Shield of Minnesota January 2011 - February 2012
Blue Cross Blue Shield of Minnesota April 2006 - November 2011
BCBSMN November 2005 - April 2006
IBM 1986 - 1992
Skills
Health Savings Accounts, Health Insurance, Corporate Finance, Budgeting, Team Building, Strategic Leadership, Situational Leadership, Strategic Partnerships, Budgets, Financial Analysis, Cross-functional Team..., Performance Management, Analysis, Business Planning, Business Strategy
Education
Siena College 1984 — 1986
Bachelor of Business Administration (B.B.A.), Accounting
Niagara University 1982 — 1984
BBA, Accounting
Blue Cross and Blue Shield of Minnesota 2008 - Present
Bremer Insurance 2004 - 2007
Skills
Insurance, Strategic Planning, Health Insurance, Health Savings Accounts, Underwriting, Leadership, Training
Education
St. Cloud State University - Herberger Business School 2002 — 2004
Bachelor's Degree, BCIS
Minnesota State University, Mankato 2002 — 2002
Bachelor's Degree, Economics
Southwest Minnesota State University 2000 — 2001
Bachelor's Degree, General Credits
HealthPartners July 2013 - Present
SelectAccount January 2006 - June 2013
Blue Cross and Blue Shield of Minnesota January 2003 - January 2006
Skills
Insurance, Health Insurance, Process Improvement, Employee Benefits, Customer Service, Training, Software Documentation, Call Centers, Access, Sales, Underwriting, Claim, Medicare, Business Analysis, Leadership, Cross-functional Team..., HIPAA, Requirements Gathering, Managed Care, Outlook
Education
Minnesota School of Business 2010 — 2014
Bachelor's degree, Business Administration and Management, General
Consultant for Fairview IT Project Management Office May 2015 - Present
Life Time Fitness November 2010 - February 2015
Best Buy November 2009 - February 2010
Blue Cross and Blue Shield of Minnesota 2007 - March 2009
ThreeWire 2005 - 2006
Carlson Marketing Group 2004 - 2005
Gage 2003 - 2004
Ambient Consulting 2000 - 2003
Best Buy 2000 - 2003
Ambient Consulting (Formerly PSINet Consulting Solutions / Metamor / GE Capital Consulting) 2000 - 2003
Skills
Business Analysis, Project Management, Leadership, Program Management, SDLC, Vendor Management, Process Improvement, Business Process..., Visio, Requirements Gathering, Project Portfolio..., Cross-functional Team..., Requirements Analysis, Management
Education
University of St. Thomas 1996 — 1997
Business Administration and Management, General
Normandale Community College
Associate of Arts (AA), General Studies
Blue Cross and Blue Shield of Minnesota October 2012 - Present
UnitedHealth Group August 2011 - September 2012
Wells Fargo Home Mortgage May 2011 - August 2011
Jostens June 2009 - December 2010
Park Nicollet Health Services January 2008 - June 2009
CH Robinson Worldwide June 2001 - January 2008
IBM Rational Software - Partner Firm 1999 - 2001
Skills
Training, Project Planning, Project Management, Testing, Business Analysis, Process Improvement, Software Documentation, Quality Assurance, Visio, Start-ups, Test Automation, SDLC, Business Strategy, Leadership, Test Cases, Databases, Agile Methodologies, Business Requirements, Vendor Management, Management
Education
Minnesota State University, Mankato 1991 — 1993
Blue Cross and Blue Shield of Minnesota November 2012 - Present
Blue Cross Blue Shield MN 2006 - November 2012
Parvadea, llc July 2001 - December 2011
Blue Cross and Blue Shield October 2003 - August 2006
Hawaii State Senate December 1998 - June 2002
Skills
Visio, Business Analysis, Process Improvement, Project Management, Requirements Gathering, Requirements Analysis, SDLC, Change Management, Data Analysis, Healthcare, Strategic Planning, Team Leadership, Resource Management, Business Process..., Analysis, Program Management, Software Documentation, Business Intelligence, Business Process, Project Portfolio..., SharePoint, Vendor Management
Education
University of York 1996 — 1998
MA, Medieval Studies
Mount Holyoke College 1992 — 1996
Bachelor of Arts (B.A.), English Language and Literature, General
The Loft Literary Center
Blue Cross and Blue Shield of Minnesota October 2013 - Present
JRA Financial Advisors July 2012 - October 2013
Kelly Services February 2012 - May 2012
Disclosure Insight, Inc. January 2008 - February 2012
Education
William Mitchell College of Law 2005 — 2010
JD, Law (Part-time)
University of Minnesota - Carlson School of Management 2003 — 2005
BSB, Risk Management & Insurance
Blue Cross and Blue Shield of Minnesota January 2012 - Present
Blue Cross Blue Shield of Minnesota February 2011 - February 2012
Blue Cross Blue Shield of Minnesota April 2008 - February 2011
Blue Cross and Blue Shield of Minnesota August 2006 - April 2008
CIGNA Behavioral Health December 2005 - July 2006
Medco September 2004 - November 2005
Education
University of Minnesota - Carlson School of Management 2010 — 2010
MEP Program
Minnesota State University, Mankato
BS, Business Management
University of Saint Thomas - School of Business
MBA, Marketing/Sales Management
Blue Cross and Blue Shield of Minnesota March 2012 - Present
Hollstadt & Associates June 2008 - Present
Pivotal Web Services, Inc January 2008 - Present
USPS 2008 - 2012
Kroll Inc. 2001 - 2008
Skills
Business Analysis, SDLC, Process Improvement, Vendor Management, Requirements Analysis, Software Project..., Business Process..., PMO, Visio, SharePoint, ITIL, Change Management, Project Management, IT Strategy, Integration, PMP, Project Portfolio..., Testing, Agile Methodologies, Program Management, Quality Assurance, Disaster Recovery, Team Building, Business Process
Education
Metropolitan State University
Medica October 2014 - Present
Medica April 2013 - October 2014
SWAT Solutions, Inc. June 2011 - March 2013
Blue Cross and Blue Shield of Minnesota June 2011 - June 2012
3M November 2007 - July 2011
Skills
Customer Service, Product Development, Microsoft Office, Sales Management, Microsoft Excel, Management, ORACLE, Informatica, ETL, Software Quality..., Business Analysis, Oracle, Agile Methodologies, SAS Programming, Testing, Software Documentation, SQL, Business Intelligence
Education
Metropolitan State University 2012 — 2015
Bachelor of Science (BS), Information Technology
Saint Paul College-A Community and Technical College 2007 — 2011
Associate of Arts and Sciences (AAS), Information Technology
self-employed April 2014 - Present
UC Irvine Health 2010 - 2011
UC Irvine Health December 2008 - December 2010
UC Irvine Health 2002 - 2008
Blue Cross and Blue Shield of Minnesota 1991 - 1996
Skills
Leadership, Employee Relations, Talent Acquisition, Performance Management, Strategy, Leadership Development, Strategic Planning, Human Resources, Program Management, Employee Engagement
Education
University of St. Thomas 1992 — 1996
MA, Human Resource Development
Minnesota State University, Mankato 1973 — 1980
BA/BS, Poli Sci/Education
Ecolab October 1997 - Present
Blue Cross and Blue Shield of Minnesota April 1992 - September 1997
Gelco / Gelco Payment Systems July 1980 - August 1991
Skills
Data Warehousing, Data Modeling, DB2, SQL Server, Informatica, SQL, Scrum, SalesForce.com, Microsoft SQL Server, Business Objects, Business Intelligence, ETL, Salesforce.com
Education
Minnesota State University, Moorhead 1972 — 1976
BA Computer Science, Minor - Management Science / Finance
Rihm Kenworth June 2015 - Present
Blue Cross and Blue Shield of Minnesota 2015 - May 2015
Midstate Reclamation and Trucking, Inc. January 2014 - December 2014
Bix Produce LLC. 2008 - October 2013
RSM McGladrey 2007 - 2008
G&K Services 2003 - 2007
Carlson Hotels 2000 - 2003
Skills
Financial Reporting, Forecasting, Financial Analysis, Accounting, Finance, Internal Controls, Budgets, Sarbanes-Oxley Act, Strategic Planning, Managerial Finance, Income Statement, Analysis, Financial Modeling, Internal Audit, Financial Accounting, Inventory Management, Management, Process Improvement, Leadership, Team Building, Auditing, Risk Management
Education
St. Cloud State University 2009 — 2010
MBA, MBA
Minnesota State University, Moorhead 1995 — 2000
Bachelor of Science (BS), Accounting
Blue Cross and Blue Shield of Minnesota August 2013 - Present
Hamline University January 2012 - Present
Medica March 2013 - August 2013
UCare Minnesota November 2008 - January 2013
Concordia Academy/Minneapolis Lutheran 2003 - 2009
United Healthcare November 2004 - November 2008
Berkley Risk Administrators 2002 - 2004
Travelers Insurance (formerly St. Paul Companies, Inc) 1997 - 2002
Allianz Life 1991 - 1997
Skills
Strategic Planning, Healthcare, Compliance, Adult Education, Coaching, Team Building, Cross-functional Team..., Business Process..., Medicare Advantage, Change Management, Policy, Leadership, Business Process, Data Analysis, Health Policy, Privacy Law, Program Management, Analysis
Education
William Mitchell College of Law 1998 — 2002
JD
University of Vermont 1987 — 1990
Graduate studies, Education
St. Olaf College
BA, Biology
Blue Cross and Blue Shield of Minnesota October 2007 - Present
Blue Cross and Blue Shield of Minnesota February 1995 - October 2007
Pagemart Incorporated 1994 - 1995
Cellular One 1991 - 1994
Top-All Roofing, Incorporated 1987 - 1989
Skills
Process Improvement, Analysis, Business Process..., Cross-functional Team..., Strategy, Leadership, Insurance, Auditing, Microsoft Office, Continuous Improvement, Visio, Business Analysis, Vendor Management, Change Management, Program Management, SDLC
Education
Minnesota School of Business
A. Connolly Companies, Inc. June 2009 - Present
Blue Cross and Blue Shield of Minnesota October 2013 - December 2014
Univita Health Inc July 2010 - October 2012
Nilfisk-Advance June 2009 - July 2010
United Behavioral Health February 2009 - June 2009
South Country Health Alliance November 2007 - May 2009
United Behavioral Health March 2006 - November 2007
Skills
Business Intelligence, SQL, Data Analysis, Data Warehousing, Microsoft SQL Server, Data Profiling, Data Modeling, Business Analysis, Integration, Leadership, SDLC, Project Management, Process Improvement, Management, Information Technology, Agile & Waterfall...
Education
Metropolitan State University of Denver 1994 — 1995
BS, Mathematics
University of Colorado Boulder 1991 — 1994
BA, Geography
Blue Cross and Blue Shield of Minnesota September 2010 - Present
Blue Cross and Blue Shield of Minnesota September 2009 - September 2010
Blue Cross and Blue Shield of Minnesota August 2006 - September 2009
Blue Cross and Blue Shield of Minnesota June 2004 - August 2006
Blue Cross and Blue Shield of Minnesota February 2003 - June 2004
Eide Bailly LLP January 1999 - February 2003
Skills
Accounting, Financial Reporting, Insurance, Healthcare, Business Analysis, Forecasting, Visio, Microsoft Excel, Strategic Planning, Analysis, Access, Auditing, Project Management, Strategic Financial..., Mergers & Acquisitions, Finance, Business Process..., Vendor Management, Management Consulting, Management, Corporate Finance, Variance Analysis
Education
University of Saint Thomas - School of Business 2009 — 2013
MBA
Minnesota State University, Mankato 1996 — 1999
BS, Accounting
Bethany Lutheran College 1994 — 1996
AA, Liberal Arts
Mankato East
Diploma
Stinson Leonard Street LLP May 2015 - July 2015
Anthem February 2011 - May 2015
United States District Court, District of Minnesota January 2014 - July 2014
Blue Cross and Blue Shield of Minnesota August 2008 - February 2011
UCare Minnesota 2004 - 2006
Skills
HIPAA, Health Insurance, Insurance, Data Analysis, Health Policy, Process Improvement, Medicaid, Managed Care, Medicare, Medicare Part D, Healthcare, Provider Relations, Policy, Healthcare Management, Health Care Reform, Outlook, Legal Compliance, Legal Research, Legal Writing, Public Speaking, Leadership
Education
William Mitchell College of Law 2011 — 2016
The George Washington University 2009 — 2010
Graduate Certificate, Healthcare Corporate Compliance
University of Minnesota-Twin Cities 2006 — 2008
M.S., Health services research and policy
University of Wisconsin-Madison 1995 — 1997
BA, History, with Honors
Blue Cross and Blue Shield of Minnesota August 2015 - Present
Target August 2014 - March 2015
Minnesota Department of Health October 2013 - August 2014
University of Michigan - Center for Managing Chronic Disease August 2011 - September 2013
Michigan Department of Human Services October 2010 - April 2011
Department of Human Services January 2010 - October 2010
Michigan Department of Community Health October 2008 - 2009
Detroit Recovery Project, Inc. January 2008 - September 2008
Department of Health & Wellness Promotion 2007 - 2008
Skills
Program Evaluation, Grant Writing, Program Development, Qualitative Data..., Quantitative Data..., Data Analysis, Social Services, Analysis, Data Collection, Healthcare, Policy, Qualitative Data, Qualitative Research, Research, Statistics, Public Health, Public Speaking, Program Management, Microsoft Office
Education
University of Michigan 2009 — 2010
MSW, Management of Human Services, Social Policy and Evaluation
Michigan State University 2001 — 2006
B.S., Sociology-Health Studies
Blue Cross and Blue Shield of Minnesota July 2012 - Present
Blue Cross Blue Shield of Minnesota October 2011 - July 2012
McGladrey & Pullen October 2010 - October 2011
McGladrey & Pullen August 2008 - October 2010
First National Bank of Waseca 2001 - 2006
Education
Minnesota State University, Mankato 2002 — 2006
BS, Accounting
Blue Cross and Blue Shield of Minnesota October 2011 - Present
BlueCross BlueShield of MN March 2006 - October 2011
Skills
Medicare, SDLC, Insurance, Health Insurance, Employee Benefits, Managed Care, Project Management, Account Management, Customer Service, Disability Insurance, Health Savings Accounts, Call Centers, Access, HIPAA, Healthcare, Process Improvement, Claim
Education
Minnesota State University, Mankato
Blue Cross and Blue Shield of Minnesota August 2012 - Present
Blue Cross and Blue Shield of Minnesota May 2012 - August 2012
OptumHealth October 2010 - May 2012
Blue Cross Blue Shield of Minnesota October 2007 - November 2009
Skills
Cross-functional Team..., Health Insurance, Team Building, Analysis, Staff Development, Business Analysis, Project Management, Program Management, Leadership, Business Process, Process Improvement, SDLC, Vendor Management, Business Process..., Software Project..., IT Strategy, Requirements Gathering, Business Intelligence, Enterprise Architecture, Requirements Analysis, Budgets, Enterprise Software, Software Development, IT Management, Visio, Project Planning, Data Warehousing, IT Operations, PMO, Project Portfolio..., Information Technology, Integration, Project Delivery, Software Documentation, Disaster Recovery, ITIL, SharePoint, Resource Management, Business Requirements, Systems Analysis, Solution Architecture, IT Service Management, SOA, MS Project, Agile Methodologies, ERP, Agile Project Management, Outsourcing, Databases
Education
Minnesota State University, Mankato
Bachelor of Science, Computer Science, Business Administration, Economics
Towers Watson April 2013 - Present
Towers Watson January 2012 - Present
Patterson Companies, Inc. June 2005 - January 2012
Blue Cross and Blue Shield of Minnesota May 2000 - June 2005
Skills
Talent Management, Employee Engagement, Employee Benefits, Deferred Compensation, COBRA, Benefits Administration, Performance Management, Onboarding, HRIS, Defined Benefit, Human Resources, Job Descriptions, FMLA, New Hire Orientations, Workforce Planning, PeopleSoft
Education
National American University 2002 — 2014
Bachelor of Science (BS), Business Administration with a Emphasis on Human Resources Management
North Hennepin Community College 2004 — 2008
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Blue Cross and Blue Shield of Minnesota June 2010 - Present
Medica January 2003 - June 2010
Institute for Clinical Systems Improvement July 1999 - January 2003
Minnesota Department of Health 1995 - 1999
Skills
Managed Care, Hospitals, Medicare, Healthcare, Health Insurance, Medicaid, Writing, Text Editing, Team Facilitation, Clinical Research, Nursing, Quality Improvement, HIPAA, Medicine, Process Improvement, Leadership, Healthcare Information..., Insurance, Health Policy
Education
Institute of Cultural Affairs (ICA) 2000 — 2002
Technology of participation, strategic planning and plan implementation.
Minnesota State University, Mankato 1993 — 1995
Master of Arts, Urban and Regional Studies
College of St. Teresa
Bachelor of Arts (B.A.), Human Biology
Blue Cross and Blue Shield of Minnesota April 2012 - Present
G-Will Liquors March 2011 - August 2013
South Washington County Schools September 2011 - May 2012
Allina Hospitals & Clinics October 2011 - April 2012
Blue Cross Blue Shield of Minnesota April 2007 - October 2009
Blue Cross Blue Shield of Minnesota May 2006 - April 2007
Blue Cross Blue Shield of Minnesota June 2002 - May 2006
Blue Cross Blue Shield of Minnesota September 2001 - June 2002
Blue Cross Blue Shield of Minnesota January 2001 - September 2001
Blue Cross Blue Shield of Minnesota January 2000 - January 2001
Skills
Documentation, Claims, Process Improvement, Auditing, Healthcare, Writing, Call Center, Software Documentation, Management, Business Analysis, Customer Satisfaction
Education
Minnesota State University, Mankato 1990 — 1994
Bachelor of Science, Business Administration Management
Westbrook High School 1984 — 1990
high school diploma
Blue Cross and Blue Shield of Minnesota March 2015 - Present
Blue Cross Blue Shield of MN May 2012 - Present
PreferredOne June 2007 - May 2012
Corporate Benefit Service of America March 1998 - June 2007
Skills
Health Insurance, Managed Care, Insurance, Employee Benefits, Medicare, Disability Insurance, Underwriting, Claim, Process Improvement, Brokers, Life Insurance, Workers Compensation, Medicaid, Strategic Planning, Team Building, Call Centers, Vendor Management
Education
Metropolitan State University
Boston Scientific June 2015 - Present
Questar Assessment, Inc. March 2014 - May 2015
North American Media October 2014 - November 2014
Target August 2014 - October 2014
Blue Cross and Blue Shield of Minnesota February 2013 - March 2014
ING October 2012 - December 2012
Ecolab April 2011 - March 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, HTML, Java, Windows 7, Desktop Imaging, Windows, Technical Support, Lotus Notes, Active Directory, Networking, Operating Systems, Servers, Windows XP
Education
National American University-Bloomington 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Information Technology
National American University-Bloomington 2004 — 2006
Associate's degree, Information Technology
UnitedHealth Group May 2015 - Present
Blue Cross and Blue Shield of Minnesota January 2014 - April 2015
Blue Cross and Blue Shield of Minnesota June 2012 - December 2013
UnitedHealth Group June 2010 - June 2012
TempWorks Software March 2008 - June 2010
Firstmark Services September 2005 - March 2008
Skills
XML, Business Analysis, SQL, Requirements Analysis, Microsoft SQL Server, SDLC, Database Design, Agile Methodologies, Java, Access, Databases, SharePoint, Data Warehousing, Requirements Gathering, Visio, Software Development
Education
Minnesota State University, Mankato 2000 — 2005
Bachelor of Engineering (B.Eng.), Computer Engineering
Blue Cross and Blue Shield of Minnesota September 2013 - Present
Target November 2011 - October 2014
Hannon Security Services, Inc. September 2012 - September 2013
Waconia High School July 2010 - March 2013
Skills
Cpr Certified, Coaching, Time Management, Customer Service, Leadership, Public Speaking, Microsoft Word, PowerPoint, Training, Microsoft Office, Microsoft Excel, Outlook, Teaching, Teamwork, Sports, First Aid, Sales, Spanish, Singing, Problem Solving, CPR Certified
Education
Minneapolis Community and Technical College 2009 — 2011
Associate of Arts (A.A.), Homeland Security, Law Enforcement, Firefighting and Related Protective Services
Minneapolis Community and Technical College
Associate of Arts (AA), Homeland Security, Law Enforcement, Firefighting and Related Protective Services
D January 2015 - June 2015
Xcel Energy (temp contract through ACS) August 2014 - November 2014
Be The Match operated by National Marrow Donor Program March 2014 - May 2014
Blue Cross and Blue Shield of Minnesota October 2013 - February 2014
Ecolab June 2011 - January 2013
Kelly Services December 2010 - June 2011
Kelly Services August 2010 - September 2010
Data Recognition Corporation February 2009 - July 2010
Self-employed June 2002 - June 2006
BI WORLDWIDE 1994 - 2001
Skills
SDLC, Public Speaking, Customer Service, Data Entry, Microsoft Office, Microsoft Excel, Databases, Lotus Notes, Mainframe, Testing, Programming, ADABAS, Analysis, Project Management, Technical Writing, COBOL, IBM Mainframe, Program Management, Visio, Software Documentation, Team Building, Training
Education
Minnesota State University, Mankato 1983 — 1984
Bachelor of Science (BS) (second major), Computer Science
Minnesota State University, Mankato 1976 — 1981
Bachelor of Science (B.Sc.), Business Administration and Management, General
Prime Therapeutics March 2014 - Present
Prime Therapeutics August 2011 - March 2014
Blue Cross and Blue Shield of Minnesota December 2010 - August 2011
Blue Cross Blue Shield of Minnesota February 2005 - December 2010
Skills
Insurance, Health Insurance, Process Improvement, Claim, Medicare, Business Analysis, Employee Benefits, Managed Care, Risk Management, SDLC, Visio, Analysis, Financial Analysis, Medicaid, Business Process..., Vendor Management, Access, Change Management, Healthcare, Underwriting
Education
Morrison University 1996 — 1998
Associate's degree, Medical Office Management/Administration
Blue Cross and Blue Shield of Minnesota September 2014 - Present
Saint Public Schools June 2014 - Present
Al-Bayan January 2012 - Present
University of Minnesota Extension May 2014 - September 2014
Al-Hikma Pre Scool, ICSA September 2012 - January 2014
Islamic Civic Society of America May 2009 - June 2013
Saint Public Schools September 2011 - May 2012
Skills
Education, Public Speaking, Leadership, Grant Writing, Community Outreach, Fundraising, Volunteer Management, Program Development, Staff Development, Non-profits, Community Development, Nonprofits, Policy, Proposal Writing, Workshop Facilitation, Editing, Knowledge&diligence in...
Education
Minnesota State University, Mankato 2013 — 2015
Master of Science (MS), Educational Leadership
University of Minnesota-Twin Cities 2004 — 2009
Bachelor of Science (BS)
Hewlett-Packard June 2014 - Present
Juniper Networks December 2013 - June 2014
Matanuska Telephone Association March 2013 - July 2013
Blue Cross and Blue Shield of Minnesota February 2012 - November 2012
State of Missouri March 2011 - December 2011
Sidera Networks September 2011 - November 2011
Juniper Networks October 2010 - September 2011
AT&T 2011 - 2011
Sempra Energy December 2008 - September 2010
Sempra Energy December 2007 - August 2008
Skills
Firewalls, Cisco Technologies, Network Security, Data Center, Security, VPN, Networking, Network Architecture, Switches, Disaster Recovery, Network Design, Routing, Routers, Servers, WAN
Education
Michigan Technological University 1983 — 1987
BS, Electrical Engineering
Principal Financial Group July 2015 - Present
Steamway Cleaning & Restoration May 2013 - May 2015
WA Insurance Group 1996 - April 2013
Blue Cross and Blue Shield of Minnesota 1984 - 1996
Skills
401 (k), 403 (b), SEP &...
Education
Minnesota State University, Mankato 1982 — 1984
BS, Finance and Marketing
Blue Cross and Blue Shield of Minnesota June 2015 - Present
Target March 2012 - April 2015
SUPERVALU December 2000 - March 2012
Phoenix International - A John Deere Company May 1996 - December 2000
The Schwan Food Company June 1995 - December 1995
Hornbacher's Foods April 1990 - June 1995
Skills
Teradata, Retail, SQL, Performance Tuning, Data Architecture, Supply Chain, Merchandising, Marketing, Business Modeling, Pharmacy, Data Modeling, Databases, DB2, Cross-functional Team..., Leadership, Data Warehousing, Business Intelligence, Microstrategy, Business Objects, Business Analysis, Analytics, Business Process, Data Integration, Data Migration, Data Warehouse..., Database Administration, Database Design, ERP, ETL, Enterprise Architecture, Erwin, Informatica, JCL, Master Data Management, Microsoft SQL Server, Oracle, PL/SQL, Program Management, Requirements Analysis, Requirements Gathering, SDLC, SSIS, Software Documentation, Systems Analysis, Tableau, Testing, Unix Shell Scripting, MicroStrategy
Education
University of Minnesota-Twin Cities 2008 — 2008
University of St. Thomas 2007 — 2007
Mini-Masters, Retailing Excellence
Other Training 1997 — 2002
North Dakota State University 1993 — 1997
BS, Management Information Systems
Minnesota State University, Moorhead 1991 — 1993
Computer Information Systems
Helena Motors February 2014 - July 2014
Blue Cross and Blue Shield of Minnesota September 2012 - February 2014
Labor Ready January 2012 - June 2012
Fidelity Investments June 2006 - February 2011
Bank of America June 2005 - June 2006
Bank of America September 2003 - November 2004
Fleet Boston Financial/Bank of America April 2002 - September 2003
Association of Independent Commercial Producers May 1999 - November 2001
Skills
Microsoft Office, Deferred Compensation, Talent Management, Performance Management, Strategy, Personnel Management, Strategic Planning, Employee Relations, Leadership, HRIS, Payroll
Education
New England College 1984 — 1988
BA, Psychology/Sociology
Blue Cross and Blue Shield of Minnesota October 2012 - Present
Blue Cross Blue Shield of Minnesota June 2007 - October 2012
Mesaba Airlines 2003 - 2005
Skills
Insurance, Budgets, Process Improvement, Strategic Planning
Education
Minnesota State University, Mankato 1996 — 2000
Bachelor of Science, Business Mgmt and Accounting
MNsure October 2013 - Present
Minnesota Department of Corrections-Minncor Industries January 2012 - September 2013
Blue Cross and Blue Shield of Minnesota November 2007 - December 2011
Skills
Microsoft Office, Microsoft Excel, Marketing
Education
Normandale Community College 2010 — 2012
Associate's degree, Accounting
Normandale Community College 2006 — 2009
Associate of Arts and Sciences (AAS), Computer/Information Technology Administration and Management
Blue Cross and Blue Shield of Minnesota August 2002 - Present
Education
University of Minnesota-Twin Cities 2001 — 2002
Bachelor's Degree, Communication Studies
Normandale Community College 1996 — 2000
Associate of Arts
St. Catherine University 2013 - Present
Blue Cross and Blue Shield of Minnesota January 2011 - Present
Education
St. Catherine University 2010 — 2013
Master of Science (M.S.), Nursing Education
Minnesota State University, Mankato 1979 — 1981
Master's degree, Vocational Rehabilitation Counseling/Counselor
The College of St. Catherine 1973 — 1977
Bachelor of Arts (B.A.), Registered Nursing/Registered Nurse
Blue Cross and Blue Shield of Minnesota January 2014 - Present
Blue Cross and Blue Shield of Minnesota March 2006 - January 2014
Skills
Health Insurance, Health Savings Accounts, Workers Compensation, Liability, Claims Management, Healthcare, Customer Service, Outlook, Benefits Administration, Microsoft Excel, Team Building, Microsoft Office, Team Leadership, Healthcare Information..., Account Management, Access, Business Analysis, Requirements Gathering, Incident Management, Analysis, Leadership, Employee Training, Commercial Lines, Claims Handling, Commercial Insurance, Pharmacy Benefit..., Healthcare Industry, Employee Wellness, Data Entry, Training, CPT, Medical Billing, PPO, Integration, Medicaid, COBRA, Claims Resolution, Health Policy, Vendor Management, Provider Relations, General Insurance, HMO, Health Information..., Health Care Reform, Mainframe, Claim Investigation, Flexible Spending..., Data Analysis, Insurance, Process Improvement
Education
Metropolitan State University
Bachelor of Arts (B.A.)
Normandale Community College
Associate's degree
Available and seeking full-time employment July 2015 - Present
RBC Wealth Management May 2007 - June 2015
Blue Cross and Blue Shield of Minnesota October 2002 - November 2006
Northwest Airlines July 1998 - November 2001
Skills
Resource Management
Education
Normandale Community College 1996 — 1998
Computer Science, Computer Programming
University of Wisconsin-Eau Claire 1992 — 1996
Elementary Education and Teaching
Blue Cross and Blue Shield of Minnesota August 2015 - Present
Columbia Threadneedle Investments, US September 2014 - July 2015
UnitedHealth Group May 2013 - July 2013
Cargill January 2013 - March 2013
Gilbert Law Group May 2012 - August 2012
Ameriprise Financial Services, Inc. February 2003 - February 2009
Leonard, Street and Deinard 2001 - 2002
Skills
Advertising, Marketing Strategy, Public Relations, Event Planning, Email Marketing, Marketing, Strategic Planning, Publications, Editing, Management, Marketing Communications, Digital Marketing, Project Management
Education
Minneapolis College of Art and Design 2014 — 2014
Adobe Creative Suite
University of St. Thomas 2012 — 2012
Certificate, Marketing/Marketing Management, General
New England College
Bachelor's Degree, Business Administration and Management, General
Minnesota Paralegal Institute
Certified Paralegal, Legal Studies, General
Blue Cross and Blue Shield of Minnesota May 2001 - Present
Blue Cross and Blue Shield of Minnesota September 1996 - May 2001
Blue Cross and Blue Shield of Minnesota February 1995 - September 1996
Skills
Accounting, Analysis, Budgets, Process Improvement, Access, Health Insurance, Microsoft Office, General Ledger, Financial Reporting, Leadership
Education
Minnesota State University, Mankato 1986 — 1988
Accounting and Finance
G&K Services 2012 - Present
City Of Eden Priaire February 1994 - Present
Cargill 2007 - 2012
Park Nicollet Health Services 2001 - 2007
SUPERVALU 1996 - 2001
Blue Cross and Blue Shield of Minnesota 1990 - 1996
Skills
Certified Project..., Strategic Planning, Lean Six Sigma..., Lean methodology, Cost Benefit Analysis, Process flow, Project Management, Project Coaching, Cost Engineering, project methodology, Communications Planning, Change Management, Technology Change..., Large Scale Change..., Group facilitation, 5S, Continuous Improvement, Kaizen, Process Improvement, ACE Certified Group..., project management tools, project management...
Education
Minnesota State University, Moorhead
Minor, Business Administration and Management, General
North Dakota State University
Bachelor of Science (BS), Industrial Engineering
Blue Cross and Blue Shield of Minnesota
Skills
Process Improvement, Insurance, Health Insurance, Business Analysis, Requirements Gathering, SDLC, Business Process..., Requirements Analysis, Software Project..., Program Management, Leadership, Business Process, Software Documentation
Education
Minnesota State University, Mankato 1981 — 1985
Bachelor of Science (BS), Business Administration/Marketing
Blue Cross and Blue Shield of Minnesota December 2011 - Present
US Army July 1985 - April 2013
US Navy July 1990 - September 1994
Skills
Health Insurance, Euphonium, Insurance, Trombone, Claim, Army, Microsoft Excel, Workers Compensation, Disability Insurance, Customer Service, HIPAA, Band, Leadership, Teaching, Medicare, Strategic Planning, Commercial Insurance, Navy, Music Education, Music, Property & Casualty..., Life Insurance, Healthcare
Education
University of North Dakota 1996 — 1999
Master of Music (M.M.), Music - Conducting, Instrumental and Vocal
Minot State University 1984 — 1990
B.A. Music, Euphonium Performance
Minot State University 1984 — 1990
B.S. Education, Music Education
United States Armed Forces School of Music
Senior Leadership Course, Music Management
Blue Cross and Blue Shield of Minnesota May 2015 - Present
Blue Cross Blue Shield Minnesota April 2014 - May 2015
DaVita Dialysis September 2013 - April 2014
Blue Cross and Blue Shield of Minnesota April 2011 - September 2013
Blue Cross and Blue Shield of Minnesota April 2010 - May 2011
Davita Home Dialysis October 2007 - April 2010
Skills
Health Insurance, Employee Benefits, Registered Nurses, Accounting, Disease Management
Education
Normandale Community College
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Rasmussen College-Minnesota
BSN - currently taking classes, Registered Nursing/Registered Nurse
Blue Cross and Blue Shield of Minnesota December 2011 - Present
Skills
Insurance, Lotus Notes, Access, Underwriting, QuickBooks, Health Insurance, I am extremely..., Bookkeeping, Payroll, Payroll Taxes, Accounting, Medicare, Microsoft Office, Outlook, Microsoft Excel, Claim, Employee Benefits, Process Improvement, Leadership, Analysis, Risk Management, Lotus, Peachtree Accounting
Education
National American University 2000 — 2002
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Minnesota School of Business
Associate of Arts and Sciences (A.A.S.), Accounting
UnitedHealthcare December 2004 - Present
Blue Cross and Blue Shield of Minnesota February 2002 - December 2004
Skills
Healthcare, Data Analysis, Analytics, Quality Assurance
Education
Penn State University 1997 — 1999
Bachelor of Science (BS), Marketing
Normandale Community College 1990 — 1994
Associate of Arts (AA), Business Administration and Management, General
Blue Cross and Blue Shield of Minnesota June 2014 - Present
OptumHealth November 2012 - May 2014
OptumHealth December 2007 - December 2012
OptumHealth March 2007 - December 2007
OptumHealth December 2004 - December 2007
Skills
Healthcare, Behavioral Health, Medicare, Managed Care, HIPAA, Case Management, Health Insurance, Medicaid, Disease Management, Healthcare Management, Mental Health Counseling, Social Services, Psychotherapy, Motivational..., Mental Health
Education
New Mexico Highlands University 1994 — 1996
Master of Science (M.Sc.), Psychology
Winona State University 1989 — 1994
Bachelor of Arts (B.A.), Psychology
Eggert's Door Systems January 2015 - Present
Boy Scouts of America October 2007 - Present
Blue Cross and Blue Shield of Minnesota November 2004 - Present
HealthPartners December 2001 - November 2004
HealthPartners November 1996 - December 2001
Aetna Health Plans August 1993 - November 1996
Travelers Medicare October 1986 - August 1993
Skills
Claim, Process Improvement, Medicare, Health Insurance, Cross-functional Team..., Leadership, Customer Service
Education
Normandale Community College
Business Administration and Management, General
Blue Cross and Blue Shield of Minnesota DispatcherC.H. Robinson$
Skills
Insurance, Leadership, Microsoft Office, Process Improvement, Strategic Planning, Project Management, Business Analysis, Training, Team Building, Analysis
Education
Minnesota School of Business 2006 — 2009
Associate's degree, Massage Therapy/Therapeutic Massage
Blue Cross and Blue Shield of Minnesota June 2007 - Present
Education
Minnesota State Community and Technical College 2014 — 2016
Associate's Degree, Web Page, Digital/Multimedia and Information Resources Design
Blue Cross and Blue Shield of Minnesota January 2013 - Present
Education
Minneapolis Business College 2010 — 2011
Associate's degree, Medical/Clinical Assistant
Veterans Hospital March 2014 - March 2015
United States Postal Service November 2012 - March 2014
Blue Cross and Blue Shield of Minnesota January 2003 - June 2006
Blue Cross and Blue Shield of Minnesota September 1999 - January 2003
Education
Minnesota State Community and Technical College 2015 — 2016
Diploma, Health Information/Medical Records Administration/Administrator
Minneapolis Community and Technical College 1994 — 1998
Associate's degree, Health Services/Allied Health/Health Sciences, General
Minneapolis Community and Technical College 1994 — 1994
Registered Certified Nursing Assistant, Health/Health Care Administration/Management
Minneapolis Community and Technical College 1989 — 1989
Certified Nursing Assistant, Health Services/Allied Health/Health Sciences, General