Blue Cross and Blue Shield of Minnesota
Industry: Company
DescriptionHeadquarters: Eagan, Minnesota, United States CEO: Craig E. Samitt M.D. Founded: 1933 Parent organization: Aware Integrated, Inc. Subsidiaries: Employer Provider Network, Inc, MII Services, Inc., Blue Plus, Inc SVPs: Ruth Hafoka, Scott Lynch
Blue Cross and Blue Shield of Minnesota List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross and Blue Shield of Minnesota. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,294 Blue Cross and Blue Shield of Minnesota employees in database. Find out everything there's to know about Blue Cross and Blue Shield of Minnesota employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross and Blue Shield of Minnesota Employees
Blue Cross and Blue Shield of North Carolina July 2015 - Present
Blue Cross and Blue Shield of Minnesota October 2014 - June 2015
Blue Cross and Blue Shield of Minnesota September 2012 - October 2014
Boehringer Ingelheim Pharmaceuticals August 2010 - June 2011
Boehringer Ingelheim Pharmaceuticals December 2005 - July 2010
U.S. Bancorp Investments and Insurance July 2003 - December 2005
Bremer Financial Services August 2001 - July 2003
EMA, Inc August 1998 - August 2001
Skills
Key Account Management, Public Speaking, Solution Selling, Customer Retention, Territory Development, Growth Strategies, Sales Operations, Product Launch, Pharmaceutical Industry, Sales Process, Account Management, Sales, Cold Calling, Sales Management, Pharmaceutical Sales, Neurology, Cross-functional Team..., Marketing, Marketing Communications, Healthcare, Cardiology, New Business Development
Education
University of Saint Thomas 2002 — 2009
Masters, Business Communications
Marquette University 1994 — 1998
Bachelors, Public Relations and Marketing
Blue Cross and Blue Shield of Minnesota September 2012 - Present
UnitedHealth Group October 2005 - Present
Skills
Process Improvement, Visio, Data Analysis, Business Intelligence, SharePoint, Business Analysis, Microsoft Excel, Healthcare, SQL, SDLC, Data Warehousing, Leadership, Healthcare Information..., Microsoft Office, SAS programming, Teradata Data Warehouse, Wherescape Red
Education
Metropolitan State University 2013 — 2016
Information Technology
Northern Arizona University 1992 — 1998
EnCorps STEM Teachers Program December 2014 - Present
PUC Schools May 2014 - October 2014
Educators 4 Excellence September 2012 - May 2014
Da Vinci Schools August 2010 - June 2012
Teach For America June 2010 - June 2012
Blue Cross and Blue Shield of Minnesota April 2009 - August 2009
Teach For America April 2007 - May 2009
Aon Benfield May 2008 - April 2009
Skills
Curriculum Development, Curriculum Design, Program Development, Education Policy, Community Outreach, Teaching, Educational Leadership, Staff Development, Tutoring, Nonprofits, Educational Technology, Public Speaking, Fundraising, Lesson Planning, Event Planning, Data Analysis, Training, PowerPoint, Recruiting, Strategic Recruitment..., Event Management, Teamwork
Education
Loyola Marymount University 2010 — 2011
Preliminary Teaching Credential, Secondary Mathematics
University of Minnesota-Twin Cities 2005 — 2009
Bachelor of Science (B.S.), Mathematics
Blue Cross and Blue Shield of Minnesota June 2011 - Present
UnitedHealth Group December 2010 - June 2011
Bank of America March 2009 - December 2010
Skills
WebSphere Application..., WebSphere Message Broker, Weblogic Administration, WebSphere MQ, IBM BPM, Tomcat, Unix, Java, Lotus Connections, Oracle, DB2, IBM HTTP Server, edifecs, Hippa
Education
Jawaharlal Nehru Technological University 2002 — 2006
Bachelor of Technology (BTech), Computer Science and Information Technology
Blue Cross and Blue Shield of Minnesota February 2015 - Present
Optum October 2005 - February 2015
Blue Cross Blue Shield of Minnesota December 1988 - October 2005
Skills
Managed Care, Disease Management, Health Insurance, Medicare, Healthcare, PPO, Health Policy, HIPAA, Utilization Management, Healthcare Industry, Employee Benefits, HMO, Insurance, Healthcare Management, Management, Selling, Marketing, Health Care Reform, Claim, Customer Retention, Product Development, Disability Insurance, Employee Wellness, Customer Satisfaction, Account Management, Benefits Administration, Brokers, Wellness, Salesforce.com, Strategic Planning, Reinsurance, Provider Relations, Team Building, Health Savings Accounts, Sales
Education
Kaplan University 1998 — 1998
Life and Health Insurance License, State of Minnesota
University of Minnesota-Twin Cities 1982 — 1986
Bachelors, Business
HealthPartners May 2014 - Present
Blue Cross and Blue Shield of Minnesota June 2012 - May 2014
Savvis February 1998 - June 2007
PartStock Computer September 1995 - February 1998
Skills
Project Management, Organization &..., Process Improvement, Process Optimization, Vendor Relationships, Vendor Management, Health Insurance, SDLC, Data Center, Operations Management
Education
Macalester College 1986 — 1990
Bachelor of Arts (B.A.), French, International Studies
Burnsville High School 1983 — 1986
PRIDE Institute December 2014 - April 2015
Tubman Chrysalis Center August 2014 - December 2014
Meridian Behavioral Health June 2008 - December 2012
Blue Cross and Blue Shield of Minnesota June 2005 - May 2008
Skills
Social Services, Mental Health, Mental Health Counseling, Family Therapy, Counseling Psychology, Psychotherapy, Therapists, Mindfulness, Program Evaluation, Addiction Recovery, Dual Diagnosis, Public Speaking, Chemical Dependency, Customer Service, Microsoft Office
Education
Metropolitan State University 2010 — 2015
Bachelor's degree, Alcohol & Drug Counseling
Minneapolis Community and Technical College 1984 — 1988
Associate of Science (AS), Chemical Dependency
Blue Cross and Blue Shield of Minnesota January 2013 - Present
Skills
Microsoft Office, Leadership, Process Improvement, Team Building
Education
Metropolitan State University 1989 — 1993
Bachelor's degree in Public Relations, Public Relations, Advertising, and Applied Communication
Independent School District #196 February 2015 - Present
Summit Dental March 2015 - May 2015
Chroust Family Dentistry September 2000 - August 2014
Kelly Services at Blue Cross and Blue Shield of MN April 2010 - June 2011
Prostaff at Blue Cross and Blue Shield of MN July 1996 - June 2000
Blue Cross and Blue Shield of Minnesota July 1993 - April 1995
Blue Cross and Blue Shield of Minnesota February 1990 - July 1993
Skills
Healthcare, Health Education, Prevention, Patient Education, Health Promotion, Communication, Health Insurance, Teamwork, Nutrition
Education
Marquette University
Bachelor's degree, Dental Hygiene
University of Minnesota-Twin Cities
Dental Hygiene Refresher Course
Independent School District 196 Community Education 2014 — 2014
Microsoft Word, Excel, and Outlook
Blue Cross and Blue Shield of Minnesota April 1988 - Present
Skills
Insurance, Process Improvement, Managed Care, Employee Benefits, Strategic Planning, Health Insurance, Account Management, Health Savings Accounts, Leadership, Medicare
Education
Lewis University
Bachelor of Arts (B.A.), Applied Behavorial Sciences
TEKsystems July 2014 - Present
TEKsystems June 2012 - June 2014
Medtronic September 2011 - June 2012
St. Jude Medical August 2008 - August 2011
TALENT Software Services November 2007 - August 2008
Krengel Technology June 2007 - November 2007
HTI January 2005 - June 2007
FICO January 2003 - January 2005
Blue Cross and Blue Shield of Minnesota April 2001 - February 2002
General Mills October 1999 - March 2001
Skills
Requirements Analysis, Business Objects, Business Analysis, ETL, Business Intelligence, Data Warehousing, SQL, Master Data Management, Databases, Visio, Integration, Informatica, Crystal Reports, SDLC, Strategy, Dimensional Modeling, SAP BW, Data Modeling, Data Integration, Business Strategy
Education
Iowa State University 1987 — 1991
Bachelor of Business Administration (B.B.A.), Management Information Systems, General, 3.5
Automated Marketing, Inc. May 2014 - Present
Carpool Health March 2013 - May 2013
Blue Cross and Blue Shield of Minnesota May 2011 - March 2013
Blue Cross and Blue Shield of Minnesota March 2010 - May 2011
Blue Cross and Blue Shield of Minnesota 2003 - March 2010
Skills
Project Management, Quality Improvement, Strategic Communications, Organizational..., Call Center, Team Building, Business Process..., Process Improvement, Team Leadership, Insurance, Visio, Change Management, Medicare, Training, Public Speaking, Leadership Development, Managed Care, Leadership, Employee Benefits, Event Planning, Vendor Management, Organizational..., Program Management, Medicaid, Group Facilitation, Communication Skills, Call Centers, Health Literacy, Corporate Communications, Internal Communications, Healthcare, Facilitators, Health Insurance, Facilitation
Education
Northwestern College
Communication Studies, B.S., Communication
Inver Hills Community College
Contemporary Business, A.S., Business
Musa & Benson CPAs July 2013 - Present
Blue Cross and Blue Shield of Minnesota October 2012 - Present
Saint Mary's University of Minnesota January 2007 - Present
City of saint July 2007 - January 2012
Green Tree Financial November 2005 - July 2007
U.S. Bank September 2001 - November 2005
Skills
Planning Budgeting &..., Financial Statement..., Valuation Modeling, Working Capital..., Performance Metrics, Profitability..., Capital & Expense..., Capex, Employee Benefits, Cost Allocation, Cash Management, Tax Accounting, General Ledger, Fixed Asset Depreciation, Variance Analysis, Accounts...
Education
Metropolitan State University
Bachelor's degree, Accounting and Finance
Saint Mary's University of Minnesota
Master of Business Administration (MBA), Accounting and Finance
Naymark Marketing, Inc. April 2001 - Present
Hazelden Foundation April 2013 - Present
PrimeNet January 2002 - January 2013
ChiroCare 2012 - 2013
Blue Cross and Blue Shield of Minnesota January 2003 - January 2011
The Sales Board 2010 - 2011
Priority Integrated Marketing 2008 - April 2010
Blue Cross and Blue Shield of Minnesota 2003 - 2009
Catholic Finance Corporation 2002 - 2005
American Express Financial Advisors 2003 - 2004
Skills
Market Planning, Direct Marketing, Marketing Strategy, Promotions, Segmentation, Brand Development, Direct Mail, Communications Planning, Electronic..., Competitive Analysis, Product Development, Pricing, Public Relations, Mobile Marketing, SWOT analysis, Channel, Modeling, Online Marketing, Market Research, Advertising, Marketing Communications, Email Marketing, Social Media Marketing, Marketing Research, Digital Marketing, Product Marketing, Social Media, Integrated Marketing, Copywriting, B2B, Database Marketing, Strategic Planning, Brand Awareness, Go-to-market Strategy, SEO, Strategy, Marketing, Customer Acquisition, Interactive Marketing, B2B Marketing, Lead Generation, Creative Strategy, Strategic Partnerships, Website Development, Multi-channel Marketing, SEM, Sales
Education
Iowa State University
BS, Mathematics
University of Minnesota-Twin Cities
Masters, English
Blue Cross and Blue Shield of Minnesota September 2014 - Present
Education
Liberty University 2013 — 2015
Master of Arts (M.A.)
St. Cloud State University 2007 — 2011
Bachelor of Arts (B.A.)
Mid-America Orthopedics April 2014 - Present
Blue Cross and Blue Shield of Minnesota May 2010 - Present
Blue Cross and Blue Shield of Minnesota July 2008 - February 2011
Triple S Ranch March 2005 - July 2008
Blue Cross and Blue Shield of Minnesota September 2001 - November 2004
Silver Bell Chiropractic June 2000 - September 2001
Skills
Health Insurance, Typing, Ten Key, Prioritize Workload, Organization, Efficent, Creative Solutions, Collaboration, Dependable Team Player, Always Punctual, Confidentiality, Courage, Superior Work Ethic, Professional Ethics, HIPAA, Process Improvement, Medicare
Education
University of Phoenix 2013 — 2015
Associate’s Degree, Health/Health Care Administration/Management, 3.8
Inver Hills Community College 1997 — 2000
Generals, General Studies, 3.5
The School of Environmental Studies 1995 — 1997
General Studies, General Studies with an emphasis on the environment, 3.79
Rosemount High School 1993 — 1997
General Studies, General Studies, 3.79
Blue Cross and Blue Shield of Minnesota January 2012 - Present
Blue Cross and Blue Shield of Minnesota July 2010 - December 2011
Blue Cross and Blue Shield of Minnesota January 2010 - June 2010
Skills
Team Leadership, Sales Management, Direct Sales, Business Process..., Health Insurance, Strategic Planning, Sales, Sales Process, Healthcare, Product Management, Management, Marketing, CRM, Sales Operations, Strategy, Insurance, Process Improvement
Education
Metropolitan State University
Blue Cross Blue Shield of Minnesoa December 2014 - Present
Grandma Lucy's Bakery 2011 - Present
Blue Cross and Blue Shield of Minnesota May 2013 - December 2014
Blue Cross Blue Shield of Minnesota January 2005 - July 2010
Blue Cross and Blue Shield of Minnesota January 2003 - January 2005
Blue Cross and Blue Shield of Minnesota January 1997 - January 2003
Blue Cross and Blue Shield of Minnesota January 1995 - January 1997
Blue Cross and Blue Shield of Minnesota January 1991 - January 1995
Blue Cross and Blue Shield of Minnesota May 1986 - January 1991
Skills
Health Insurance, Insurance, Microsoft Excel, HIPAA, Medicare, Budgets, Healthcare, Employee Benefits, Claim, Access, Cooking, Strategic Planning, Business Process, Process Improvement, Microsoft Office, Data Analysis, Business Analysis
Education
Le Cordon Bleu College of Culinary Arts 2010 — 2011
Associate of Applied Science, Pastry and Baking
Inver Hills Community College 1994 — 1995
Simley High School
University of Minnesota Foundation February 2013 - Present
Minnesota Medical Foundation, University of Minnesota September 2008 - Present
University of Minnesota Academic Health Center Office of Communications September 2000 - September 2008
Blue Cross and Blue Shield of Minnesota June 1998 - August 2000
Himle Horner, Inc. January 1995 - May 1998
Skills
Crisis Communications, Strategic Communications, Speech Writing, Media Relations, Community Outreach, Non-profits, Internal Communications, Editing, Reputation Management, Press Releases, Fundraising, Newsletters, Web Content, Public Relations, Event Planning
Education
University of Minnesota - Carlson School of Management 2001 — 2004
M.B.A., Finance and Strategic Management
Macalester College 1987 — 1991
Bachelor of Arts, Political Science, International Studies and French
IICS, Inc. May 2012 - Present
IICS, Inc May 2012 - 2014
Unity Cooperative Council August 2005 - May 2012
Blue Cross and Blue Shield of Minnesota 2012 - 2012
Minnesota Medical Physics March 2003 - June 2005
3M corp. 2001 - 2003
Ecolab 2000 - 2001
Keane 1994 - 2001
MoneyGram International 1998 - 2000
Land O’Lakes 1997 - 1998
Skills
Business Analysis, Change Management, Business Process..., Strategic Planning, Business Process Mapping, EDRMS, Requirements Analysis, SDLC, Project Management, Process Improvement, Software Project..., Project Portfolio..., Program Management, MS Project, Vendor Management, Business Process..., Business Process, Project Delivery, Integration, MS Site Server, MS Windows, Visual Interdev, Visio, Changepoint, Management Consulting, Windows, Lotus Notes, Management, IT Strategy, IIS, Visual Basic, Business Intelligence, Cross-functional Team..., Strategy, Project Planning, PMO, Microsoft Office, Analysis, Health Insurance..., Agile, SAAS, Managing..., Customer expectation..., Agile Methodologies, Customer Experience, Testing, SaaS, Software Documentation, Leadership, Databases
Education
Metropolitan State University 1994 — 1996
MBA
College of Commerce, Cairo University
BS
Blue Cross and Blue Shield of Minnesota August 2015 - Present
Blue Cross and Blue Shield of Minnesota October 2014 - Present
Florida Blue August 2013 - January 2015
City of Jacksonville August 2013 - October 2014
Incepture, Inc. January 2011 - October 2014
Incepture, Inc. September 2009 - August 2013
TriServ Alliance, LLC March 2008 - September 2009
Blue Cross Blue Shield of Florida February 2007 - March 2008
Incepture, Inc December 2006 - March 2008
Blue Cross Blue Shield of Florida November 2001 - January 2007
Skills
SDLC, Business Transformation, Program Management, Senior Executive..., IT Transformation, New Business Development, Analysis, Business Analysis, Business Intelligence, Business Process, Business Strategy, CRM, Cloud Computing, Coaching, Consulting, Contract Negotiation, Cross-functional Team..., Data Center, Enterprise Software, Executive Management, Entrepreneurship, Healthcare, IT Management, IT Service Management, IT Strategy, Information Technology, Insurance, Leadership, Management Consulting, Networking, Outsourcing, PMP, Process Improvement, Project Management, Recruiting, Resource Management, Risk Management, SaaS, Security, SharePoint, Software Project..., Start-ups, Strategic Leadership, Strategy, Talent Management, Team Building, Team Leadership, Telecommunications, Thought Leadership, Vendor Management
Education
Jacksonville University 2001 — 2003
MBA, Business
The University of Chicago Booth School of Business
Spectrum Retirement Communities, LLC. August 2014 - Present
Life Care Services 2013 - 2014
UnitedHealth Group 2011 - 2012
Vi at Silverstone, formerly known as Classic Residence by Hyatt 2006 - 2011
Symphony Health Solutions 2003 - 2006
Blue Cross and Blue Shield of Minnesota 2002 - 2003
Skills
Managed Care, Account Management, Strategic Planning, Healthcare, Marketing Strategy, Management, Contract Negotiation, Team Building, Cross-functional Team..., New Business Development, Budgets, Business Development, Direct Sales, Elder Care, Leadership, Medicare, Sales, Strategy
Education
Iowa State University
Bachelor's degree, Statistics
University of Phoenix
Master of Business Administration (M.B.A.), Marketing
Valley High School - WDM
Flagler Diagnostic October 2014 - Present
G4S March 2012 - August 2014
Unitedhealth Group January 2010 - July 2011
Blue Cross and Blue Shield of Minnesota January 2005 - September 2009
Skills
Medicare, Claim, Medicaid, Provider Relations, Health Insurance, Network Development, Insurance, HMO, HIPAA, PPO, Managed Care, Medicare Part D
Education
Normandale Community College 2007 — 2014
Associate of Science (A.S.), criminal justice
Kaplan University-Davenport Campus 2008 — 2012
Bachelor of Arts (B.A.), Criminalistics and Criminal Science
Normandale Community College
Associate's degree, Forensic Psychology
Cerner Physician Practice October 2007 - June 2010
Computer Aid, Inc. October 2004 - February 2007
RHI Consulting October 1997 - February 2001
Blue Cross and Blue Shield of Minnesota May 1987 - October 1997
Skills
HEALTHCARE IT, workflow analysis, Healthcare Information..., Project Management, Software Development, Programming, COBOL, HEALTHCARE Billing, Microsoft Office, Word, Windows, Healthcare policy, MS-DOS
Education
Normandale Community Collete 2010 — 2011
MnHIT Health Care Workflow Analysis and Redesign Course
Metropolitan State University 2000 — 2007
Bachelor of Arts, Health Care Policy
Minneapolis Community and Technical College 1973 — 1976
Associate of Arts, Chemical Dependency Specialist
Sony Network Entertainment Int'l (SNEI) April 2013 - Present
Blue Cross and Blue Shield of Minnesota July 2011 - April 2013
Blue Cross and Blue Shield of Minnesota September 2008 - July 2011
Northwest Airlines January 2008 - September 2008
Znet Telecom 2002 - 2008
Sykes Enterprises October 2001 - October 2002
Bimbo’s Octagon Family Restaurant October 1998 - October 2001
Skills
Customer Service, Data Security, Access Management, Access Control, Project Planning, Project Implementation, Microsoft Office, Identity Management, Linux server..., Windows, Siteminder, Linux System..., RSA SecurID, Two-factor..., RSA Ace Server, NetWitness, ArcSight, CEF, Hedgehog, Tripwire Enterprise, LDAP, Kerberos, RSA Security Analytics, Tripwire, Windows Server, Vulnerability Management, Operating Systems, Network Security, Information Security, Security, Computer Security, Disaster Recovery, SDLC, ITIL, Information Technology, Technical Support
Education
Mesabi Range Community and Technical College 1999 — 2001
No Degree, Computer Programming
Mesabi Range Community and Technical College 1999 — 2001
No Degree, Computer Programming
Life Stream Prep School 1995 — 2001
No Degree, Computer Programming
Jostens May 2014 - Present
Travelers August 2006 - April 2013
Travelers April 2002 - August 2006
Travelers September 1998 - April 2002
Honeywell Aerospace May 1996 - August 1998
Blue Cross and Blue Shield of Minnesota May 1992 - May 1995
Blue Cross and Blue Shield of Minnesota May 1988 - May 1992
Skills
Legal Contract..., IT contract negotiation, Private Foundations, corporate sponsorship..., Aircraft Acquisitions, Management, Legal Consulting, Legal Documents, Records Management, Intellectual Property..., Corporate Gifting, Corporate Governance, Legal Contract Review, Real Estate Transactions, Facilities Management...
Education
William Mitchell College of Law 1984 — 1988
Doctor of Law (J.D.), Law
Lawrence University 1980 — 1984
Bachelor of Arts (B.A.), Political Science and Government
Charles Schwab December 2014 - Present
McGraw-Hill October 2012 - October 2014
Blue Cross and Blue Shield of Minnesota March 2012 - October 2012
The Home Depot February 2011 - March 2012
Accenture June 2010 - January 2011
Accenture - AON June 2010 - January 2011
Edelman October 2009 - June 2010
Skills
Databases, Requirements Analysis, SQL, Performance Tuning, Microsoft SQL Server, Database Design, Disaster Recovery, Oracle, Data Migration, SQL Clustering, Spotlight, Spotlight on SQL Server..., LoadRunner, PL/SQL, T-SQL, JMeter, SSRS, SiteScope, XML, Testing, Performance Testing, Performance Management, Test Planning, Web Services, Performance Monitor, VBScript, XP, SAP, Microsoft Cluster, Performance Center, Wily Introscope, SAP Performance Testing, Perfmon, IBM Certified, JVM, Dynatrace, Dbase, High Availability, SQL Server AlwaysON, SDLC, SSIS, Business Analysis, Management, Database Administration
Education
University of New Haven 2008 — 2009
MS, Mechanical Engineering
Gokaraju Rangaraju Institute of Engineering and Technology 2003 — 2007
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor of Technology, Mechanical Engineering
BCBSNC October 2014 - Present
Blue Cross and Blue Shield of Minnesota October 2013 - October 2014
ING December 2012 - September 2013
Blue Cross & Blue Shield of North Carolina September 2011 - December 2012
Blue Cross & Blue Shield of North Carolina June 2007 - September 2011
Wellmark Blue Cross & Blue Shield January 2007 - June 2007
Wellmark Blue Cross & Blue Shield January 2005 - January 2007
Wellmark Blue Cross & Blue Shield August 2002 - January 2005
Skills
Health Insurance, Employee Benefits, Disability Insurance, Business Development, Insurance, Sales Management, Operations Management, Vendor Management, Strategic Planning, Healthcare, Managed Care, Leadership, Customer Retention, Cross-functional Team..., Claim, Customer Service, Sales Operations, Marketing Strategy, Sales, Marketing, Business Strategy, Enterprise Software
Education
Pfeiffer University 2010 — 2012
MBA, Business
Iowa State University 1998 — 2002
Bachelor of Science, Resource Management & Financial Counseling
Perfectly Posh April 2014 - Present
US Department of Homeland Security May 2009 - Present
US Department of Homeland Security December 2007 - May 2009
US Department of Homeland Security November 2006 - December 2007
US Department of Homeland Security January 2005 - November 2006
Ajilon Finance Solutions September 2004 - January 2005
Blue Cross and Blue Shield of Minnesota November 1999 - July 2004
Skills
Oral & Written..., Written & Oral..., Health Insurance, Aviation Security, Operations Management, Project Coordination, Project Management, Conflict Resolution, Cross-functional Team..., Security Incident..., Incident Management, Stakeholder Engagement, Federal Government, Employee Training, Staff Retention, Homeland Security, Counterterrorism, Government, Customer Service, Leadership
Education
Metropolitan State University 2002 — 2004
Bachelor of Arts (BA), Speech Communication and Rhetoric
Normandale Community College 1998 — 2002
Associate of Arts (AA), Communication, General
Katie Maher Consulting, LLC July 2014 - Present
Blue Cross and Blue Shield of Minnesota 2014 - July 2014
Leadership Twin Cities 2013 - 2014
UnitedHealth Group January 2013 - October 2013
OptumHealth November 2010 - January 2013
OptumHealth Financial (United HealthCare) November 2010 - December 2012
ASTRAZENECA PHARMACEUTICALS January 1998 - January 2009
AstraZeneca Pharmaceuticals September 2005 - September 2007
AstraZeneca Pharmaceuticals January 2001 - September 2005
AstraZeneca Pharmaceuticals January 1998 - January 2001
Skills
Pharmaceutical Sales, Managed Care, Urology, Strategy, Sales Management, Selling, Leadership, Gastroenterology, Cross-functional Team..., Team Building, Healthcare, Training, Cardiology, Sales, Oncology, Selling Skills, Management, Coaching, Sales Presentations, Pulmonology, Sales Operations, Recruiting, Product Launch, Dependable Team Player
Education
Marquette University 1989 — 1993
BS, Criminology and Law Studies/Sociology
Marquette University
Bachelor of Arts, Sociology
THE SOUTHERN THEATER
Capgemini November 2013 - Present
Cognizant Technology Solutions January 2013 - November 2013
Blue Cross and Blue Shield of Minnesota January 2013 - November 2013
Fidelity Investments June 2012 - December 2012
UBS Wealth Management October 2011 - June 2012
Broadridge Financial Solutions November 2011 - April 2012
Macrosoft Inc June 2010 - October 2011
Polaris Financial Technology Limited July 2008 - June 2010
Satyam Computer services Limited April 2006 - March 2008
IBM Global Services August 2003 - April 2006
Skills
Project Management, IBM Mainframe, HP Dialogue, Change Management, Quality Management, Knowledge Transfer, People Management, SQL Server Management..., HP Exstream Dialogue..., process improvement, Process Optimization, ECM Architecture, Architecture, Process Improvement, Mainframe, Custom Statement..., HP Exstream Version..., Gap Analysis, Management, MS Project, SQL, PMO, Oracle, VSAM, Integration, SDLC, Business Analysis, Requirements Analysis
Education
PMI 2011 — 2011
PMP, Project Management
Jawaharlal Nehru Technological University 1999 — 2003
B Tech, Mechnical Engineering
Blue Cross and Blue Shield of Minnesota July 2012 - Present
Blue Cross & Blue Shield of Minnesota October 2006 - July 2012
MidAmerica Auctions August 1999 - January 2010
HCCA/SCCE July 2005 - July 2006
Embassy Suite Minneapolis Airport / Embassy Suites Bloomington September 2000 - December 2004
Tri City Restaurants September 2000 - December 2004
Skills
Strategic Communications, Internal Communications, Employee Engagement, Project Management, User Documentation, Technical Writing, End User Training, Instructional Design, E-Learning, Training, Visio, SnagIt, Captivate, Adobe Acrobat, Microsoft Office, Articulate Suite, Microsoft Publisher, Communications..., Technical Communication, Editing, Software Documentation, Technical Documentation, Learning Management..., Business Process..., Proofreading, Newsletters, Policy, Needs Analysis, SDLC, Content Development, Instructor-led Training, Information Technology, Social Networking, Web Content, Training Delivery, Team Leadership, Employee Training, Lotus Notes, Workshop Facilitation, Information Design, Team Building, Leadership, Adult Education, Publications, Manuals, Event Planning, Management, Program Management, Vendor Management, Process Improvement
Education
Saint Mary's University of Minnesota
Bachelor of Science (BS), Business Administration
Inver Hills Community College 2008 — 2010
Associate of Arts (A.A.)
St. Cloud State University 1997 — 1998
General
HealthPartners March 2012 - Present
Target September 2011 - April 2012
Evergreen Community Church September 2005 - May 2010
Small Group January 1998 - May 2010
Annelle's Designs January 1999 - July 2009
Blue Cross and Blue Shield of Minnesota April 1996 - July 2009
Savage Depot March 2009 - May 2009
La Luz Cafe May 2008 - October 2008
Caribou Coffee January 2000 - November 2000
Allstate August 1993 - April 1996
Skills
Editing, Public Speaking, Microsoft Office, Customer Service, Leadership, Event Planning, Social Media, Outlook, Team Building, Marketing Communications, PowerPoint, Event Management, Microsoft Excel, Non-profits, Microsoft Word
Education
Metropolitan State University 1996 — 2011
BA, English Literature
Normandale Community College 1991 — 1995
AA, General
MoneyGram International January 2015 - Present
Target December 2013 - September 2014
Wells Fargo Home Mortgage January 2013 - April 2013
Blue Cross and Blue Shield of Minnesota May 2012 - October 2012
Thomson Reuters April 2008 - December 2011
Reuters March 1998 - March 2008
Harmonic Systems Inc August 1994 - March 1998
Skills
Data Warehousing, Shell Scripting, SQL, Sybase, Database Design, Solaris, Architectures, Data Modeling, Software Engineering, Unix, Data Analysis, Perl, Architecture, Teradata, Linux, Agile Methodologies, Database Analysis, CVS, Subversion, HTML, Sybase ASE, Autosys, DB2, Business Intelligence, CGI, Ksh, Sun, Erwin, Agile Methodolgy, Sprints, PowerDesigner, Databases, ETL, SDLC, Business Analysis, Software Development, Requirements Analysis
Education
University of Saint Thomas 1998 — 2002
Master of Science (M.Sc.), Software Engineering
Macalester College 1990 — 1994
Bachelor of Arts (BA), Computer Science & Mathematics (Double Major)
Blue Cross and Blue Shield of Minnesota August 2013 - Present
Target April 2013 - August 2013
Hewlett Packard January 2005 - January 2012
Hewlett Packard (formerly Electronic Data Systems) January 2004 - January 2005
Hewlett Packard (formerly Electronic Data Systems) January 2002 - January 2004
Hewlett Packard (formerly Electronic Data Systems) January 1999 - January 2002
Skills
Project Management, Resource Management, Vendor Management, Requirements Analysis, Business Analysis, PMP, Team Management, Relationship Management, Project Planning, Process Improvement, Integration, Business Process..., Scope Management, Issue Management, Risk Management, Change Management, Cost Management, Iterative, Waterfall,..., PMBOK, MS Project, Microsoft Office, SharePoint, MS Project Server, Quality Center, StarTeam, ITIL Foundations...
Education
Inver Hills Community College
Associates Degree, Liberal Arts
University of Minnesota-Twin Cities
Computer Science
Apex Systems September 2013 - Present
Blue Cross and Blue Shield of Minnesota September 2013 - Present
SuperAmerica June 2013 - January 2014
Confidential June 2013 - July 2013
Always There Staffing, Inc. October 2012 - March 2013
Midwest Coin Concepts January 2005 - April 2011
Skills
Operating Systems, Networking, Hardware, Linux, Software Installation, Windows 7, Computer Hardware, Databases, Perl, C, Microsoft Excel, Unix, Apache, Bash, Bind, FTP, OS X, SQL, VMware, TCP/IP, HTML, HIPAA, DOS, NetBSD, SAN, Unix Shell Scripting, Mac OS X, Plan 9, SAMBA, BIND DNS, Apache Administration, Computer Networking, Awk, HTML 4.0, Sendmail, Embedded Systems, Information Security, Virus Removal, Spamassassin, Retail, Knoppix, FTP server, Internet Research, Microsoft Access, Food Safety, ESD control, Merchandising, PowerShell, Windows Registry, Python
Education
Coursera 2012 — 2015
No Degree, Mathematics and Computer Science
O'Reilly School of Technology
None, Open Source Programming
University of Illinois at Urbana-Champaign 2006 — 2009
none, UNIX / Linux System Administration
Lake Superior College 2002 — 2003
none, Independent Study
Duluth Technical College 1991 — 1992
none, Computer Information Systems
AlBrook
Blue Cross and Blue Shield of Minnesota October 2012 - Present
Ameriprise Financial January 2010 - October 2012
Ameriprise Financial May 2007 - January 2010
Hennepin Theatre Trust March 2006 - May 2007
Live Nation/Clear Channel Entertainment July 2002 - March 2006
Rives Carlberg (PR) March 2002 - June 2002
Contiki Holidays UK January 1999 - October 2001
Engineering Animation, Inc. (EAI) December 1997 - January 1999
Skills
Strategic Communications, Public Relations, Copywriting, Community Partnerships, Media Relations, Social Media, Advocacy, Advertising, Integrated Marketing &..., Internal Communications, International..., Cross-functional Team..., People Leadership, Change Management, Crisis Communications..., Negotiation, Public Affairs, Public Speaking, Corporate Social..., Integrated Marketing, Event Planning, Publicity, Nonprofits, Marketing, Editing, Community Development, Corporate Communications, Press Releases, Leadership, Crisis Communications
Education
University of St. Thomas - Opus College of Business 2003 — 2009
MBC, Business Communications
Iowa State University 1994 — 1998
BA, Journalism/Mass Communications
Medtronic August 2013 - Present
Blue Cross and Blue Shield of Minnesota December 2011 - July 2013
MN Dept of Employment & Economic Development January 2008 - January 2012
Minnesota Department of Agriculture October 2006 - January 2008
The Integris Group June 2004 - October 2006
Skills
Business Analysis, Salesforce.com, Requirements Gathering, Business Requirements, Requirements Analysis, Visio, Business Process, Word, Process Improvement, Excel, Business Intelligence, Access, Analysis, SQL, Microsoft Excel, Disaster Recovery, Microsoft Word, Information Technology, Project Management, SDLC, Software Documentation, Salesforce.com..., Business Process..., Vendor Management, SharePoint
Education
Metropolitan State University 2000 — 2004
BS, Management Information Systems
Blue Cross and Blue Shield of Minnesota June 2000 - Present
National Car Rental 1996 - 2000
Skills
Process Improvement, HIPAA, Managed Care, Healthcare, Insurance, Health Insurance, Medicare, Medicaid, Analysis, Leadership, Provider Relations, Business Analysis, Claim, Customer Service, Visio
Education
Iowa State University 1986 — 1990
Associate's degree, General Studies
Mill City Press March 2008 - Present
Blue Cross and Blue Shield of Minnesota April 2008 - April 2011
City Pages March 2008 - November 2010
The Rake March 2008 - November 2008
BFG Communications May 2007 - July 2008
The Deli October 2007 - March 2008
New Statesman May 2006 - August 2006
World YWCA August 2004 - December 2004
Skills
Blogging, Journalism, Editing, Editorial
Education
Kent State University 2002 — 2006
Bachelors of Science, Magazine Journalism
University of Minnesota-Twin Cities
Post-grad - French
Blue Cross and Blue Shield of MN Foundation January 2012 - Present
Blue Cross and Blue Shield of Minnesota Foundation January 2011 - December 2011
Blue Cross and Blue Shield of Minnesota 2010 - 2011
Blue Cross and Blue Shield of Minnesota 1998 - 2010
Minnesota Department of Health 1993 - 1995
Skills
Prevention, Health Policy, Healthcare, Public Health, Strategic Planning
Education
University of Minnesota-Twin Cities 2010 — 2010
Minnesota Management Institute
University of Minnesota-Twin Cities 1991 — 1993
MPH, Community Health
Marquette University 1982 — 1986
BSN, Nursing
Risdall Public Relations March 2011 - March 2013
Risdall McKinney Public Relations March 2010 - March 2011
Blue Cross and Blue Shield of Minnesota June 2009 - March 2010
Real Estate Service Group, Inc. January 2006 - May 2009
Blue Cross Blue Shield of Minnesota May 2008 - August 2008
The Des Moines Register May 2007 - August 2007
Iowa State University January 2006 - January 2007
Skills
Public Relations, Social Media, Media Relations, Social Media Marketing, Advertising, Marketing Communications, Strategic Communications, Press Releases, Event Planning, Integrated Marketing, Crisis Communications, Marketing, Internal Communications, Email Marketing, Corporate Communications, Facebook, Online Advertising, Non-profits, Digital Marketing, Brand Development, Creative Direction, SEO, Interactive Marketing, Marketing Strategy, Brand Management, Direct Marketing, Online Marketing, Google Analytics
Education
Iowa State University 2005 — 2008
Bachelor of Arts, Journalism and Mass Communication -- Public Relations
Gilbert High School
Blue Cross and Blue Shield of Minnesota May 2014 - Present
Skills
Training, Evidence, Legal Issues, Analysis, Licensing, Legal Advice, Interviews, Hearings
Education
William Mitchell College of Law 2005 — 2009
J.D.
Marquette University 1983 — 1987
Bachelor of Science, Dental Hygiene
Digital River June 2012 - Present
ActivStyle June 2011 - June 2012
Cenveo April 2007 - June 2011
Blue Cross and Blue Shield of Minnesota February 2006 - February 2007
MN Dept of Revenue August 2005 - February 2006
Skills
Account Reconciliation, Auditing, Payroll, Financial Statements, General Ledger, Journal Entries
Education
Luther College
Luther College
B.A, Accounting, Management
Blue Cross and Blue Shield of Minnesota January 2014 - Present
Blue Cross and Blue Shield of Minnesota March 2012 - January 2014
Blue Cross Blue Shield of Minnesota June 2010 - May 2012
Children's Hospitals and Clinics of Minnesota June 2009 - June 2010
Allina Hospitals & Clinics April 2006 - May 2009
Health Care Futures October 1999 - 2006
Fairview Health Services June 1998 - August 1999
Skills
Healthcare Consulting, Healthcare, Managed Care, Healthcare Management, Hospitals, Health Plan Operations, M&A experience, Accountable Care
Education
University of Minnesota - Carlson School of Management 1996 — 1998
MBA, MHA, Healthcare Admin, Finance, Marketing
Marquette University 1988 — 1992
BA, English, History
Prime Therapeutics September 2013 - Present
Prime Therapeutics July 2012 - September 2013
Blue Cross Blue Shield of Minnesota July 2011 - July 2012
The Emily Program June 2011 - October 2011
Blue Cross and Blue Shield of Minnesota July 2008 - July 2011
Skills
Coaching, Performance Management, Employee Engagement, Training Delivery, Adult Learning Theory, Captivate, Process Improvement, Customer Service, Insurance, Medicaid, Employee Training, Health Insurance, Training
Education
Metropolitan State University 2003 — 2008
Bachelor's degree, Psychology
Nike February 2015 - Present
Nike October 2012 - Present
Blue Cross and Blue Shield of Minnesota December 2011 - October 2012
Nike June 2011 - December 2011
Skills
Java, Spring, Tomcat, JUnit, Maven, Ant, Hibernate, EJB, JMS, Struts, JDBC, JBoss Application Server, Servlets, JPA, Spring Framework, SDLC, SQL
Education
Jawaharlal Nehru Technological University 2000 — 2003
BTECH, information technology
Northern Illinois University
Master's Degree, Computer Science
SRM junior college
Prime Therapeutics LLC August 2008 - Present
Prime Therapeutics July 2010 - May 2011
Prime Therapeutics, LLC August 2008 - July 2010
UnitedHealth Group January 2008 - August 2008
MinuteClinic May 2006 - January 2008
Blue Cross and Blue Shield of Minnesota December 2005 - May 2006
BlueCross BlueShield of MN January 2002 - December 2005
BlueCross BlueShield of Minnesota August 1998 - January 2002
Skills
Medicare, Legal Research, Legal Writing, Filing, Insurance
Education
Metropolitan State University 2008 — 2012
pending, Cultural and Legal Studies, Bachelor of Arts Degree
Inver Hills Community College 2000 — 2003
Associates Degree, Paralegal
Lake Area Vocational Technical Institute 1989 — 1990
Diploma, Modern Office Occupations
The Right Staff June 2015 - Present
Avionte Staffing Software September 2014 - May 2015
Rx Care Assurance February 2013 - September 2014
Iron Mountain October 2006 - November 2012
Wells Fargo Insurance Services 2004 - 2006
Blue Cross and Blue Shield of Minnesota 1989 - 2004
Skills
Account Management, Sales Operations, Strategy, Customer Service, Leadership, Selling, Sales, Contract Negotiation, Customer Retention, Strategic Planning, Customer Satisfaction, Salesforce.com, Sales Presentations, New Business Development, Product Management, Lead Generation, Budgets, Key Account Management, Sales Process, Training, Solution Selling, Team Building, P&L Management, Generating Revenue, Negotiation, Issues Management, Customer Relations, Customer Loyalty, Account Retention, Customer Acquisition, Cold Calling, Contract Review, Growing Revenue, Collections, Price Optimization, Territory Planning, National Account..., National Account Sales, Driving Revenue, Brand Loyalty, Contract Management, B2B, Human Resources, Talent Acquisition, Talent Management, Consulting, Information Technology, Software, Long-term Care, Pharmacy
Education
Metropolitan State University
Bachelor’s Degree, Marketing
Normandale
Associate’s Degree, Marketing
Leeann Chin, Inc. September 2008 - Present
Bergman Plumbing May 2002 - June 2008
Blue Cross and Blue Shield of Minnesota May 1998 - April 2002
CECO Ltd June 1992 - May 1998
Skills
Microsoft Excel, Great Plains Software, Microsoft Word, Fixed Assets, GAAP, Sales, Journal Entries, Depreciation, Bank Reconciliation, Fixed Asset Management, P, Payroll, Year-end Close, Monthly Close, Financial Statements, General Ledger, Monthly Closing
Education
Metropolitan State University
Bachelor of Science (B.S.), Accounting
Normandale Community College
Associate of Arts and Sciences (A.A.S.), Accounting
Metropolitan Health Plan August 2014 - Present
Blue Cross and Blue Shield of Minnesota 2009 - 2013
Blue Cross and Blue Shield of Minnesota 2007 - 2009
Blue Cross and Blue Shield of Minnesota 2005 - 2007
Blue Cross and Blue Shield of Minnesota 2001 - 2005
Skills
Operations Management, Team Leadership, Cross-functional Team..., Process Improvement, Process Management, Critical Thinking, Strategic Thinking, Organizational Change..., Lean Thinking, Project Planning, Project Management, Workforce Planning, Workforce Management, Health Insurance, Healthcare Management, Software Documentation, Project Portfolio..., Leadership, Vendor Management, Business Process..., Analysis, Business Process, Change Management, Insurance, Call Centers
Education
Inver Hills Community College
Business Administration and Management, General
University of MN - Carlson School of Management - Advanced Leadership Program
Blue Cross and Blue Shield of Minnesota October 2003 - Present
Skills
Organizational..., Staff Supervision, Project Management, Business Innovation, Healthcare, Health Insurance, Non-profit Volunteering, Continuous Improvement, Business Process..., Positive Work..., Call Management, Situational Leadership, StrengthsFinder, Beta Sigma Phi, Business Analysis, Process Improvement, Requirements Analysis, Strategic Planning, Lean Six Sigma, Leadership Development..., Job Coaching
Education
Mesabi Range Community and Technical College
Nicolet College
Rhinelander High School
Hennepin County Medical Center June 2015 - Present
True Care Medical Therapy Center 2009 - Present
Blue Cross and Blue Shield of Minnesota 2007 - 2009
Skills
Social Media, Medical Terminology, Microsoft Excel, Public Speaking, PowerPoint, Healthcare, Outlook, Microsoft Word, Medical Billing, Administrative..., Office Management, Customer Service, Accounts Receivable, Data Entry, Microsoft Office, Invoicing, Leadership, Health Insurance, HIPAA, Strategic Planning, Social Media Marketing, Budgets, Team Building, Insurance, Social Networking, Marketing, Healthcare Information..., Access, EMR, Medicare, Program Management, Teaching, Project Management, Time Management, Event Planning, Public Relations, Healthcare Management, Editing, Employee Benefits, Telephone Skills, Online Marketing, Research, Medical Coding, Medicaid, Management
Education
The College of St. Scholastica 2012 — 2015
Bachelor's Degree, Health Information/Medical Records Administration/Administrator
Mesabi Range Community and Technical College 2003 — 2005
Associate's Degree, AA
Blue Cross and Blue Shield of Minnesota March 2013 - Present
Skills
Insurance, Health Insurance, HIPAA, Management, Business Analysis, Business Process..., Leadership, Healthcare, Training
Education
Inver Hills Community College
Associate of Science (A.S.), Communication, General
St Mary's University
Bachelor's degree, Business Administration and Management, General
Fantasea Scuba & Travel June 2011 - Present
Blue Cross and Blue Shield of Minnesota March 1996 - Present
Skills
Process Improvement, Leadership, Business Process Mapping, Continuous Improvement, Project Management, Lean Management, Lean Operations, Business Process..., Business Process, Health Insurance, Health Care Reform, Healthcare, Insurance, HIPAA, Employee Benefits, Analysis, Visio, Microsoft Excel, Microsoft Word, Microsoft Office, Instructor-led Training, Teaching, Training, Rescue Diver, Emergency Frist..., Emergency Management, First Responder, First Aid, AED Instructor, CPR Instructor, Navigation, Night Diver, Scuba Diving, Underwater, Dry Suit, Deep Diver, Wreck Diver, Search & Recovery, O2 Provider
Education
Metropolitan State University 2010 — 2014
Bachelor's Degree, Business Administration and Management
Normandale Community College 2001 — 2010
Associate of Science (AS), Business: Marketing and Management
Normandale Community College 2001 — 2010
Associate of Arts and Sciences (AAS), Computer/Information Technology Administration and Management
Blue Cross and Blue Shield of Minnesota February 2015 - Present
Wells Fargo November 2012 - Present
American Family Insurance March 2010 - November 2012
Skills
Term Life Insurance, Umbrella Insurance, Customer Service, Property & Casualty..., Commercial Insurance, Life Insurance, Casualty, Homeowners, Insurance
Education
Kaplan University
Insurance
Blue Cross and Blue Shield of Minnesota May 2013 - Present
Blue Cross and Blue Shield of Minnesota October 2004 - May 2013
Skills
Insurance, Health Insurance, Claim, Medicare, Risk Management, Employee Benefits, HIPAA, Workers Compensation, Medicaid, Managed Care, Claims Management, Regulatory Affairs, Process Improvement, Commercial Insurance, Provider Relations
Education
Metropolitan State University 2010 — 2015
Bachelor of Arts (BA), Social Sciences, Family Studies
Inver Hills Community College 2000 — 2006
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Blue Cross Blue Shield of Minnesota September 2011 - Present
Blue Cross and Blue Shield of Minnesota May 2010 - September 2011
Blue Cross and Blue Shield of Minnesota 1995 - March 2010
Skills
Health Insurance, IBM Certified System..., IBM Certified System..., ITIL version 3..., Windows..., LotusScript, Lotus Formula Language, Excel VBA, Microsoft Office, Enterprise Software, Project Planning, Lotus Notes, Resource Management, Visio, Disaster Recovery, Enterprise Architecture, Requirements Analysis
Education
Inver Hills Community College
Associate's Degree, Individualized Professional Studies, Business Technology
St. Mary's University of Minnesota
Bachelor of Science (B.S.), Information Technology
Travelers July 2015 - Present
Travelers June 2012 - Present
Northland Insurance Group October 2007 - June 2012
Blue Cross and Blue Shield of Minnesota November 2004 - October 2007
Sat Com Marketing February 2004 - November 2004
Skills
Customer Relations, Customer Negotiations, Analytics, Negotiation, Property & Casualty..., Claim, Insurance, Customer Service, Underwriting, Workers Compensation, Commercial Insurance, Casualty, Professional Liability, Liability, Claims Management, Commercial Lines, General Insurance, Legal Liability, Reinsurance, Marketing, Umbrella Insurance
Education
Metropolitan State University 2013 — 2014
Master of Business Administration (MBA), Marketing
Metropolitan State University 2010 — 2012
Business Administration, Business
Lakeville High School
Blue Cross and Blue Shield of Minnesota January 2012 - Present
Blue Cross and Blue Shield of Minnesota June 2005 - January 2012
Bank One June 1998 - August 2003
Skills
Call Centers, Health Insurance, Process Improvement, Customer Service, HIPAA, Lotus Notes, Customer Satisfaction, Managed Care, Training
Education
Metropolitan State University 2014 — 2016
Bachelor’s Degree, Business Administration, Management and Operations
Saint Paul College-A Community and Technical College 2010 — 2014
Business Management AS
YMCA of the Greater Twin Cities November 2011 - Present
Blue Cross and Blue Shield of Minnesota October 2005 - March 2011
Texas Wings Incorporated September 2003 - July 2005
Skills
Personal Training, Strength Training, Fitness Training, Weight Training, Fitness, Functional Training, Cpr Certified, Nutrition Education, AED, Health Education, Strength & Conditioning, Nutrition, Weight Management, Health Promotion, Wellness Coaching, Wellness, Fitness Instruction, "MOE"-Tivator, Marathon Runner, Running Coach, Toning, Stress Management, Resistance Sculpting, Teen Programming, Membership Retention, Personalized Fitness..., Nutritional Counseling, Prevention, Public Health, Healthcare, Behavior Change, Lifestyle, Employee Wellness, Weight, Community Health, Lifestyle Coaching, Dietetics, Mental Health, Program Development, Public Speaking, Group Training, Coaching, Wellbeing, Athletic Training, Program Evaluation, Community Outreach, Cardio, Exercise Prescription, Employee Wellness..., Women's Health
Education
Metropolitan State University 2005 — 2007
Bachelor of Arts (B.A.), Health Advocacy & Management
University of Houston 2003 — 2005
General Studies
CommonBond Communities January 2009 - Present
United Health Technologies 2004 - 2006
Blue Cross and Blue Shield of Minnesota 1996 - 2004
Skills
Process Improvement, Project Management, SDLC, Business Analysis, Microsoft SQL Server, Training, Program Management, Visio, System Administration, IT Strategy, Software Project..., Analysis, Database Design, SharePoint Designer, Reporting & Analysis, Business Intelligence..., Visual Studio, Visual Basic, JavaScript, Requirements Gathering, IT Management, SharePoint, Business Intelligence, Vendor Management, Data Warehousing, Enterprise Architecture
Education
Iowa State University
B.S., English & Communications
University of Minnesota-Twin Cities
Training & Corporate Development
University of St. Thomas
Mini-Masters, Information Technology
Blue Cross and Blue Shield of Minnesota January 2012 - Present
Blue Cross Blue Shield of Minnesota August 2007 - January 2012
Skills
Medicare, Process Improvement, Account Management, Healthcare Management, Leadership, Analysis, Budgets, HIPAA, Managed Care, Cross-functional Team..., Health Insurance, Provider Relations
Education
Metropolitan State University 2005 — 2012
Business Administration
Dimension One Management February 2014 - Present
Beach Chic April 2013 - Present
Florida Trade Shows August 2009 - Present
Concord Management October 2011 - June 2013
Dimension One Management November 2010 - October 2011
Streamline Homes2005-2006 December 2005 - June 2006
Blue Cross and Blue Shield of Minnesota September 1998 - March 2004
Skills
Yardi, Fair Housing, Tax Credits, Apartments, Yardi Voyager, LIHTC, Affordable Housing, Leases, Yardi Property..., QuickBooks, Microsoft Excel, Team Building, Microsoft Word, Event Planning, Marketing, Training, Supervisory Skills, Rentals, Outlook, Sales
Education
Penn Foster 2010 — 2010
Hotel and Restaurant Management
Iowa State University 1976 — 1977
General Studies
entero July 2015 - Present
U.S. Bank March 2015 - June 2015
Barr Engineering Co. December 2014 - March 2015
Blue Cross and Blue Shield of Minnesota October 2014 - December 2014
Mortenson Construction June 2014 - October 2014
The Nycor Group March 2009 - June 2014
RSM McGladrey 2008 - 2009
General Mills 2007 - 2007
entero llc 2006 - 2007
Thrivent Financial for Lutherans 2006 - 2006
Skills
Recruiting, Sourcing, Technical Recruiting, Temporary Placement, Talent Acquisition, Leadership, College Recruiting, Management, Executive Search, Job Coaching, Interview Preparation, Contract Recruitment, Human Resources, Talent Management, Performance Management, Applicant Tracking..., Resume Writing, Recruitment Training, Job Search Strategies, SDLC, Mock Interviews, Persuasive Presentations, Quality Assurance, Hardware, Infrastructure, Training, Business Analysis
Education
Luther College
BA
Blue Communicators Toastmasters 3561 May 2014 - Present
Blue Cross and Blue Shield of Minnesota May 2014 - Present
Blue cross March 2011 - Present
Blue Cross and Blue Shield of Minnesota March 2010 - October 2011
Blue Cross and Blue Shield of Minnesota March 2010 - March 2011
Blue Cross and Blue Shield of Minnesota June 2008 - March 2010
Blue Cross and Blue Shield of Minnesota October 2006 - June 2008
Luther College 2002 - 2005
Skills
Team Leadership, Customer Service, Troubleshooting, Business Analysis, Management, Process Improvement, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Windows, Insurance, Cold Calling, Project Management, Call Centers, Accounting, Economics, Coaching, Training, Computer Proficiency, Public Speaking, Collaborative Problem..., Presentation Skills
Education
Minnesota School of Business 2011 — 2012
Master of Business Administration (MBA), Accounting, 3.91
Luther College 2002 — 2005
Bachelor's degree, Economics, 2.0
Blue Cross and Blue Shield of Minnesota January 2011 - Present
Blue Cross Blue Shield of Minnesota October 2001 - December 2010
Skills
Health Insurance, Health Policy, Insurance, Managed Care, Training, Public Health, Healthcare, Wellness, Disease Management, HIPAA, Employee Benefits, Health Education, Quality Improvement, Program Development, Health Promotion, Process Improvement, Program Management
Education
Metropolitan State University
BA in Professional Communications with minor in Adult Development & Training, Organizational Communication
Bloody Good Bloodys April 2014 - Present
Blue Cross and Blue Shield of Minnesota July 2013 - Present
Holiday Companies July 2011 - July 2013
AMC Theatres March 2010 - February 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Public Speaking, Employee Benefits, Claims Resolution, Time Management, Process Scheduler, Data Entry, Management, Coaching, Leadership, Social Media
Education
Inver Hills Community College 2008 — 2010
Associate's degree, Business Administration and Management, General
Blue Cross and Blue Shield of Minnesota April 2015 - Present
City of Saint Paul December 2014 - April 2015
Carlson Wagonlit Travel July 2014 - December 2014
Education Logistics, Inc. May 2012 - June 2014
Skills
SQL, Java, Databases, Software Project..., Business Analysis, Team Leadership, Account Management, Leadership, Visio, Social Media, Process Improvement, Management, Microsoft Excel, Project Management, Training, Microsoft Office, Team Building, Sales, Customer Service
Education
The University of Montana
Luther College
Blue Cross and Blue Shield of Minnesota January 2008 - Present
Thomson Reuters April 2007 - January 2008
SHPS May 2005 - May 2006
Express Scripts August 2001 - April 2005
Compuware January 1999 - July 2001
Skills
Management, Program Management, Entrepreneurship, Sales, SDLC, Business Strategy, Recruiting, Start-ups, Healthcare Information..., Quality Assurance, Enterprise Software, Business Analysis, Project Management, Healthcare, Technical Recruiting, Practice Management, SaaS, Customer Service, New Business Development, Leadership, Account Management, Process Improvement, Business Development, Change Management, Consulting, Integration, Coaching, Access, Strategic Planning, Team Building, Applicant Tracking..., Analysis, Vendor Management, Microsoft Office, Public Speaking, Team Leadership, PowerPoint, Testing, Software Development, Software Quality..., Test Planning, System Testing, Resource Management, Test Cases, IT Management, Software Documentation
Education
Metropolitan State University 1999 — 2001
Master's degree, Management Information Systems, General
Winona State University 1990 — 1998
Bachelor's degree, Mass Communication/Media Studies
ClearStone Solutions, Inc. (BCBS MN Affliliate) January 2013 - Present
Blue Cross and Blue Shield of Minnesota February 2009 - January 2013
Blue Cross and Blue Shield of Minnesota February 2008 - September 2010
Blue Cross and Blue Shield of Minnesota May 2006 - January 2008
Skills
Health Insurance, Insurance, Healthcare, Medicare, Process Improvement, Medicare Part D, HIPAA, Policy, Auditing, Business Process..., Claim, Customer Service, Managed Care, Medicaid, Training
Education
Loyola University of Chicago 2012 — 2014
Master of Jurisprudence, Health Law
Metropolitan State University 1997 — 2003
Bachelor of Science (B.S.), Accounting
Wells Fargo January 2014 - Present
Thomson Reuters July 2013 - December 2013
Best Buy November 2012 - June 2013
Graco January 2012 - October 2012
Thomson Reuters July 2011 - December 2011
Blue Cross and Blue Shield of Minnesota January 2011 - June 2011
Thomson Reuters January 2008 - December 2010
Wells Fargo November 2006 - December 2007
Ameriprise Financial Services, Inc. December 2005 - October 2006
Cognizant Technology Solutions August 2004 - November 2005
Skills
Java Enterprise Edition, Spring, Tomcat, Java, Hibernate 3.1, REST, JPA, JMS, WebSphere Application..., Agile Methodologies, Test Driven Development, CAMEL, JavaScript
Education
Karnatak University 1993 — 1997
BE, Electronics & Communication
Blue Cross and Blue Shield of Minnesota April 2015 - Present
Wells Fargo April 2010 - April 2015
Wells Fargo Insurance Services January 2008 - April 2010
Sedgwick 2006 - 2008
Flips Gymnastics 2003 - 2006
Skills
Insurance, Sales, Customer Service, Account Management, Direct Sales, Marketing, Property & Casualty..., Team Building, Training, Process Improvement, Project Management, Cold Calling, Call Centers, Leadership, Employee Benefits
Education
Iowa State University
Bachelor of Science (BS), Mass Communication/Media Studies
Blue Cross and Blue Shield of Minnesota 2013 - Present
SUPERVALU 2011 - 2013
Blue Cross and Blue Shield of Minnesota 2005 - 2011
Split Rock Partners 2002 - 2005
Piper Jaffray 1999 - 2001
Piper Jaffray 1997 - 1999
Skills
Mergers & Acquisitions, Corporate Finance, Corporate Development, Venture Capital, Business Development, Investment Banking, Equity Research, Strategic Planning, Financial Analysis, Strategy, Financial Modeling, Cross-functional Team..., Business Strategy, Forecasting, Leadership
Education
William Mitchell College of Law
J.D., magna cum laude
Macalester College
B.A., cum laude, Economics
Blue Cross and Blue Shield of Minnesota December 2012 - Present
Hollstadt & Associates May 2010 - December 2012
Kitchen Window July 2008 - May 2010
Ebert & Sebastian January 2007 - July 2008
Barbican Consulting June 2004 - September 2006
UBS August 1992 - June 2003
Education
Iowa State University
Blue Cross and Blue Shield of Minnesota October 2014 - Present
Ecolab May 2012 - October 2014
Ecolab August 2010 - May 2012
Ecolab December 2008 - August 2010
Ecolab October 2007 - December 2008
Skills
Cross-functional Team..., Customer Service, Inventory Management, Logistics, Process Improvement, Six Sigma, Continuous Improvement, Forecasting, Microsoft Office, Lean Manufacturing, Process Engineering, Visio, Supply Chain, Supply Chain Management, Analysis, Budgets, Leadership, Manufacturing
Education
Iowa State University 2003 — 2007
Bachelor of Science, Family Resource Management
Blue Cross and Blue Shield of Minnesota September 2014 - Present
HealthEast April 2014 - August 2014
HealthEast February 2013 - April 2014
HealthEast May 2001 - February 2013
Skills
Nursing, Home Care, Healthcare Management, Healthcare, Acute Care, Coaching, Hospice, Case Managment, Ambulatory Care, Case Management, Patient Education, Inpatient, BLS, Quality Improvement, Palliative Care
Education
Luther College 1980 — 1985
BAN
Delta Dental of Minnesota March 2014 - Present
Salo LLC & Bellisio's January 2013 - March 2014
Coloplast January 2009 - October 2012
Blue Cross and Blue Shield of Minnesota January 1997 - December 2008
Northland Insurance Companies January 1993 - January 1996
United Health & Life January 1992 - January 1993
MCC Managed Behavioral Care January 1989 - January 1992
Skills
JD Edwards, SAP, Microsoft Excel, PowerPoint, Microsoft Word, Accounts Receivable, Financial Reporting, Budgets, Process Improvement, Accounting, Financial Analysis, Leadership, Management, General Ledger, Analysis, Forecasting, Internal Controls, Mergers & Acquisitions, Finance, Auditing, Strategic Financial..., Tax, Financial Modeling, Strategic Planning, CPA(inactive), Internal Audit, Business Process, Financial Audits, Accounts Payable, Variance Analysis
Education
Luther College
BA Accounting
Excellus BCBS April 2015 - Present
Edifecs March 2011 - Present
Medical Mutual October 2014 - April 2015
Blue Cross and Blue Shield of Vermont April 2014 - October 2014
BCBSNC November 2012 - April 2014
Cigna August 2013 - October 2013
Cambridge College August 2012 - January 2013
Blue Cross and Blue Shield of Minnesota January 2010 - September 2012
Blue Cross Blue Shield of Massachusetts March 2011 - December 2011
IBM May 2006 - February 2011
Skills
SDLC, Requirements Analysis, SOA, EDIFACT, Solution Architecture, Requirements Gathering, Software Project..., Agile Methodologies, SQL, Business Analysis, EAI, Enterprise Architecture, Unix, Visio, XML, Business Intelligence, Software Development, Microsoft SQL Server, Java, Pre-sales, Scrum, Web Services, Oracle, Business Process, Integration, ETL, Testing, Websphere, PL/SQL, DB2, UML, Data Warehousing, Unix Shell Scripting, Data Modeling, Agile Project Management, Systems Analysis, Linux, Edifecs
Education
University of Massachusetts Lowell 2013 — 2017
Doctor of Philosophy (PhD)
National Law School of India University 2010 — 2010
Master of Business Laws, Incomplete
Jawaharlal Nehru Technological University 2004 — 2006
M.Tech, Software Engineering
Jawaharlal Nehru Technological University 2000 — 2004
Bachelor of Technology (BTech), Computer science & information technology
Blue Cross and Blue Shield of Minnesota March 2012 - Present
Medtronic 2003 - 2008
Skills
SDLC, Requirements Analysis, Visio, Requirements Gathering, Business Analysis, Business Intelligence, SharePoint, Software Documentation
Education
Metropolitan State University 2000 — 2003
Bachelor of Science, Computer Science
Blue Cross and Blue Shield of Minnesota December 2014 - Present
Syngenta Seeds March 2012 - September 2014
Prime Therapeutics June 2011 - April 2012
Aimia Inc March 2009 - March 2011
Carlson Companies, Inc. January 2008 - February 2009
Ameriprise Financial Services, Inc. November 2007 - December 2008
GMAC Commercial Finance November 2003 - November 2006
Carlson Companies, Inc. September 2001 - October 2003
Best Buy September 2000 - September 2001
Carlson Companies, Inc. May 1995 - September 2000
Skills
Enterprise Architecture, Identity Management, Technical Writing, Solution Architecture, SDLC, Integration, IT Service Management, Disaster Recovery, Information Technology, Enterprise Software, Security, Business Analysis, Outsourcing, Business Intelligence, PMO, Databases, IT Operations, Architectures, SOA, Information Security, Infrastructure, Network Security, Architecture
Education
Kean University 1981 — 1984
B.S, Computer Science
S.U.N.Y Farmingdale 1978 — 1980
A.A.S, Information Systems
Allina Health July 2015 - Present
Blue Cross Blue Shield of Minnesota September 2007 - July 2015
Blue Cross and Blue Shield of Minnesota September 2007 - September 2013
Skills
Disaster Recovery, Active Directory..., Symantec Antivirus, Identity and Access..., Security, Software Documentation, Project Management, RSA Tokens, Symantec VIP, Threat and..., Virus remover, Spyware, IDS, IPS, Powershell, SQL, Service-now.com, Visio, HIPAA, Information Security, VMware, Process Improvement, Active Directory, ITIL, Information Technology, Databases, Networking, Vendor Management, Help Desk Support, Access, Leadership, IT Management, Microsoft SQL Server, Technical Support, Incident Management, Firewalls, IT Operations, IT Strategy, Requirements Analysis, Training, Troubleshooting, Windows Server, Customer Service, ITIM, OpenVAS, Rootkits, Wireshark
Education
Metropolitan State University 2012 — 2014
Graduate Certificate - Database Administration
Metropolitan State University 2004 — 2007
Bachelor of Science – Management Information Systems
North Hennepin Community College 2002 — 2004
AAS – Associate in Applied Science (Business Computer Systems & Management), Business Computer Systems & Management
Blue Cross and Blue Shield of Minnesota September 2012 - Present
Lakeview Health November 2011 - September 2012
Lakeview Health July 2010 - November 2011
Lakeview Health September 2008 - December 2010
Medica July 2002 - August 2008
Skills
Medicaid, Medicare
Education
Metropolitan State University
B.A., Philosophy
Small tree communication August 2014 - Present
Healthstar Home Health & Staffing January 2010 - August 2014
St. France De Sales Catholic Church June 2009 - July 2009
Bioscrip, INC., formerly MIM Corporation is a specialty pharmacy services September 2007 - July 2009
Micro Component Technologies February 2009 - February 2009
Entero Corporation February 2007 - January 2009
The Hogan Group in Minneapolis 2008 - 2009
Virchow Krause September 2007 - October 2007
Blue Cross and Blue Shield of Minnesota May 2007 - August 2007
Ambrion December 2006 - January 2007
Skills
Account Reconciliation, General Ledger, Accounts Payable, Accounts Receivable, Accounting, Sarbanes-Oxley Act, Payroll, Forecasting, Variance Analysis, SAP, QuickBooks, Financial Statements, Journal Entries, Auditing, Invoicing, Bank Reconciliation, Analysis, Microsoft Excel, Peachtree, Sarbanes-Oxley, Income Statement, Balance Sheet Review
Education
Metropolitan State University 2000 — 2002
Bachelor of Science, Accounting; Accounting
LTCG September 2012 - Present
Univita Health Inc September 2012 - June 2014
learning and networking in Minnesota June 2012 - September 2012
CPP North America January 2012 - May 2012
SWAT Solutions June 2011 - May 2012
Blue Cross and Blue Shield of Minnesota August 2011 - January 2012
Healthland June 2011 - July 2011
Scott County June 2009 - February 2011
SMW1 January 2007 - May 2009
Sanctuary Plus Rescue 2001 - 2006
Skills
Software Quality..., Experienced Business..., Process Improvement, Microsoft Excel, SQL, SAS Enterprise Guide, SharePoint, SDLC, SAS, Agile Methodologies, Requirements Analysis, Software Development, Scrum, Business Analysis, XML, Testing, Software Documentation, Regression Testing, Integration, Business Intelligence, Data Warehousing, Visual Studio, Quality Assurance, ITIL, Test Automation, Databases, Microsoft SQL Server, C#, Visual Basic, Test Planning, Analysis, Visio
Education
International Association of Business Analysts 2010 — 2012
Business Analysis, Business Intelligence
University of Minnesota - CCE 2011 — 2011
Certificate, Business Analysis
w3schools.com 2011 — 2011
Certfication, XML
Twin Cities Quality Assurance Assoc and other Professional groups 2009 — 2011
Quality Assurance, Software Testing, New Technology
QAI Quality Assurance Institute 2009 — 2010
Certfication, CSTE, CSQA, Software Testing, Quality Assurance
Knowledge Peak 2009 — 2009
Certfication, ITIL v3 Foundations
Iowa State University 1969 — 1973
BS, Computer Science
Iowa State University 1969 — 1973
BS, Journalism and Mass Communication
Blue Cross and Blue Shield of Minnesota December 2014 - Present
Skills
Leadership, Training, Project Management, Change Management, Retail, Organizational..., Consulting, Customer Service, Mobile Applications, Human Resources, Mobile Learning, Inventory Management, Event Planning, Mobile Technology, Instructional Design, Microsoft Office, Business Process..., User Experience, End User Training, E-Learning, Captivate, SharePoint, Training Facilitation, Learning Management..., Needs Analysis, Adult Education, Organizational...
Education
University of St. Thomas
Master of Business Administration (MBA)
Luther College
Communications Studies
Blue Cross and Blue Shield of Minnesota September 2014 - Present
Allina Hospitals & Clinics June 2013 - August 2014
OptumInsight July 2007 - May 2013
OptumInsight July 2004 - June 2007
Decision Resources July 2002 - July 2004
Mayo Clinic August 1999 - August 2000
Skills
Health Economics, Stata, SAS, Pharmacoeconomics, Outcomes Research, Statistics, Data Analysis, Biostatistics, Economic Modeling, Logistic Regression, Public Health, SPSS, Economics, Econometrics, Health Services Research, Data Management, Research
Education
University of Minnesota-Twin Cities 2000 — 2002
M.S., Health Services Research, Administration & Policy
Macalester College 1997 — 1999
B.A., Economics
Universidad de Navarra 1993 — 1996
Business Administration
Best Buy August 2014 - Present
Blue Cross and Blue Shield of Minnesota June 2013 - August 2014
Blue Cross Blue Shield of Minnesota February 2008 - June 2013
Hennepin County Central July 2006 - February 2008
IBM Global Services / Cendant January 2005 - July 2006
IBM Global Services / Xcel Energy January 2000 - January 2005
Skills
Information Security, Vulnerability Management, Identity Management, Computer Security, Risk Management, CISSP, Security, Risk Assessment, IT Operations, Software Documentation, Information Technology, Integration, Project Management, Information Security..., PCI DSS, ITIL, Governance, IT Audit, Disaster Recovery, Security Policy, Security Architecture..., IT Strategy, Business Continuity, COBIT, Vulnerability Assessment, Security Audits, Enterprise Architecture, ISO 27001, CISA, Application Security, Business Continuity..., Data Security, Computer Forensics, Network Security, IT Management, Incident Management, HIPAA, Penetration Testing
Education
Marquette University
Bachelor of Science (B.S.), Biology, General
Blue Cross and Blue Shield of Minnesota July 2013 - Present
Blue Cross Blue Shield of Minnesota November 1998 - July 2013
Children's World Learning Center March 1990 - October 1998
Skills
Management, Insurance, Customer Service, Process Improvement, Visio, Health Insurance, Account Management, Team Leadership
Education
Inver Hills Community College
Early Childhood Education
Saint Paul College-A Community and Technical College
Accounting
Macalester College August 2009 - Present
Blue Cross MN May 1978 - February 2009
Blue Cross and Blue Shield of Minnesota 1978 - 2009
Skills
Non-profits, Volunteer Management, Fundraising, Program Development, Strategic Planning, Leadership, Program Management, Project Planning, Teaching, Nonprofits, Event Management
Education
Macalester College 1973 — 1977
Equity Services of St. Paul January 2010 - Present
Extendicare April 2009 - November 2009
On Assignment October 2008 - December 2008
Kryzsko Consulting April 2007 - October 2008
Allina Hospitals & Clinics April 2003 - May 2008
Blue Cross and Blue Shield of Minnesota March 2001 - March 2002
CORE Inc. @ GE Disability Center September 1997 - March 2001
SUNY Upstate Medical University May 1995 - July 1997
Rapid City Regional Hospital October 1993 - May 1995
Skills
Nursing, Healthcare Management, Home Care, Acute Care, Hospitals, Wound Care, Healthcare, Medical/Surgical, Patient Safety, Inpatient, BLS, Nursing Education, Medicare, Medicaid
Education
Inver Hills Community College 1990 — 1992
Associate of Science (A.S.), Registered Nursing/Registered Nurse
North Hennepin Community College 1983 — 1986
Associate of Science (A.S.), Legal Assistant/Paralegal
Healthpartners September 2014 - Present
Clinicor/Metropolitan Health Plan April 2014 - September 2014
Allina Home Care and Hospice August 2012 - November 2013
Blue Cross and Blue Shield of Minnesota June 2008 - July 2012
Blue Cross and Blue Shield of Minnesota June 2008 - July 2012
United Hospital June 2006 - July 2008
UnitedHealth Group January 2008 - June 2008
on Telemetry Step Down Unit January 2007 - February 2008
Fairview Home Care and Hospice, Minneapolis April 1998 - January 2007
Woodlake Medical Clinic January 1997 - April 1998
Skills
Home Care, Nursing, Wound Care, Internal Medicine, Epic Systems, Healthcare, EKG, Medicaid, Utilization Management, Medicare, Disease Management, Physicians, Case Managment, Direct Patient Care, Staff Development, Case Management
Education
South St. Paul High School 1987 — 1991
Globe College of Business
Inver Hills Community College
Associate's degree, Registered Nursing/Registered Nurse
Inver Hills Community College
Associate of Science
St. Paul Technical College
Blue Cross Blue Shield of MN May 2007 - Present
Blue Cross and Blue Shield of Minnesota March 2002 - May 2007
Applied Legal Technologies December 1999 - August 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Insurance, Data Entry, Outlook, Microsoft Word, Health Insurance, Process Improvement, Access, Team Building, Employee Benefits, HIPAA, Claim, Call Centers, Visio
Education
Iowa State University
Bachelor of Arts (B.A.), English Language and Literature, General
Blue Cross and Blue Shield of Minnesota 2011 - Present
State Farm Mutual Insurance Company 1998 - 2005
Skills
Health Insurance, Managed Care
Education
Metropolitan State University 2003 — 2011
Bachelor's Degree, Business Administration
Center for Prevention at Blue Cross and Blue Shield of Minnesota March 2015 - Present
Blue Cross and Blue Shield of Minnesota June 2013 - March 2015
Blue Cross and Blue Shield of Minnesota March 2010 - June 2013
Minnesota Department of Health March 2009 - March 2010
University of Minnesota School of Public Health August 2008 - May 2009
Skills
Health Education, Health Promotion, Public Health, Prevention, Program Evaluation, Nutrition, Program Development, Healthcare, Community Health, Health Policy, Nutrition Education, Community Outreach, Quality Improvement, Dietetics, Grant Writing, Public Speaking, Wellness, Leadership, Program Management, Networking, Data Analysis, Training, Strategy, Cross-functional Team..., Project Planning, Employee Wellness, Disease Management, Management, Policy, Strategic Planning, Project Management, Event Planning, Policy Analysis
Education
University of Minnesota-Twin Cities 2008 — 2010
MPH, Nutrition
Iowa State University 2004 — 2008
B.S., Nutritional Science
Blue Cross and Blue Shield of Minnesota December 2011 - Present
Blue Cross Blue Shield of Minnesota May 2005 - December 2011
Blue Cross Blue Shield of Minnesota March 1997 - 2003
Skills
Health Insurance, Insurance, Health Savings Accounts
Education
Metropolitan State University
Public Relations
Normandale Community College
Associate of Arts
Connecture January 2015 - Present
Blue Cross and Blue Shield of Minnesota January 2013 - January 2015
Blue Cross Blue Shield of Minnesota September 2011 - January 2013
UnitedHealthcare Medicare and Retirement April 2011 - September 2011
UnitedHealthcare Medicare & Retirement January 2009 - May 2011
UnitedHealthcare December 2005 - January 2009
Assurant Health August 2004 - December 2005
Skills
Project Management, Process Improvement, Business Analysis, Sales, Call Center, Health Insurance, Brokers, Building Relationships, Account Management, Program Management, Business Intelligence, Management, Project Planning, Direct Sales, Salesforce.com, Strategy
Education
Metropolitan State University
B.S, Marketing
Blue Cross Blue Shield of Minnesota November 1990 - Present
Blue Cross and Blue Shield of Minnesota December 1997 - May 2002
Skills
Pharmacy, Health Care Reform, Healthcare, Health Savings Accounts, Insurance, Managed Care, Employee Benefits, HIPAA, Process Improvement, Cross-functional Team..., Vendor Management
Education
Prosource 1996 — 1996
Licensed to sell life and health insurance, Insurance License
Inver Hills Community College 1985 — 1987
General Courses
Hennepin County Medical Center July 2013 - Present
StayWell Health Management March 2013 - May 2013
Blue Cross and Blue Shield of Minnesota June 2005 - March 2013
Blue Cross and Blue Shield of Minnesota August 2001 - June 2005
EvaluMed February 1996 - February 2000
Department of Veterans Affairs January 1994 - January 1996
US Army September 1981 - April 1992
Skills
Management, Policy, HIPAA
Education
Saint Catherine Univerity 2004 — 2005
Associate's degree, Registered Nursing/Registered Nurse
Saint Louis University 1992 — 1993
Bachelor's degree, Health Information Management
Jacksonville State University 1991 — 1992
Master of Public Administration (MPA), Public Administration
University of Wisconsin-Madison 1977 — 1981
Bachelor's degree, Sociology
Blue Cross and Blue Shield of Minnesota July 2015 - Present
UCare Minnesota August 2007 - July 2015
Humana 2005 - 2007
Medica 2003 - 2005
Assurant Health 2001 - 2003
ADC 2000 - 2001
The Leather Collection, Inc. 1998 - 2000
CBSA 1996 - 1998
Il Capuccino Ristorante 1987 - 1988
Skills
Licensed Life and..., Dynamic Public Speaker, Medicare, Insurance, Public Speaking, Long-term Care, HMO, Health Insurance, Sales, Healthcare, Direct Sales, Customer Service, Medicare Part D, Outlook, Community Partnership..., Outstanding..., Compliance, Call Centers, Medicaid, Affordable Care Act, Provider Relations, Disease Management, Network Development, Health Policy, Health Savings Accounts
Education
Metropolitan State University 2005 — 2007
BA, Liberal Arts
University of Wisconsin-Eau Claire 1987 — 1988
uw marathon center 1985 — 1987
horace mann
Blue Cross and Blue Shield of Minnesota October 2012 - Present
Blue Cross Blue Shield of Minnesota April 2006 - November 2012
Fastenal August 2004 - January 2006
Skills
Customer Service, Analysis, Customer Satisfaction, Business Analysis, Troubleshooting, Training, Lotus Notes, Insurance, Computer Hardware, Computer Forensics, Networking
Education
Metropolitan State University 2009 — 2014
Bachelor of Applied Science (BASc), Computer Forensic Science
Blue Cross and Blue Shield of Minnesota March 2013 - Present
Prometric 2010 - Present
Prometric 2010 - 2013
Ryt-way Industries, LLC May 2003 - September 2010
Chili's August 2005 - May 2007
Skills
Customer Service, Conflict Resolution, Teaching, Leadership, Bible, Forklift Operator, Strategic Planning, Scheduling Management, Church Events, Youth Ministry, Teamwork, Organization, Time Management, Training, Community Outreach, Public Speaking, Microsoft Office, Team Building, Leadership Development, Project Planning, Nonprofits, Analysis, Program Management, Team Leadership, Fundraising, Organizational..., Microsoft Word
Education
Central Baptist Theological Seminary 2005 — 2007
M.A., Theology
Maranatha Baptist University 2001 — 2005
B.A., Biblical Studies
Minnesota Department of Commerce April 2014 - Present
Minnesota Department of Commerce March 2014 - April 2014
MN Department of Commerce March 2013 - March 2014
Blue Cross and Blue Shield of Minnesota October 2011 - February 2013
HealthPartners September 2007 - October 2011
HealthPartners, Inc. September 2006 - September 2008
Skills
Health Insurance, Managed Care, Medicaid, Healthcare Industry, Medicare, Healthcare, Medicare Part D, HIPAA, Health Policy, Insurance, Health Care Reform, Claim, Medical Compliance, Healthcare Management, Process Improvement, Employee Benefits, Management
Education
University of Wisconsin-River Falls 1998 — 2000
Bachelor's degree, Major - Newsprint Journalism, Minor - Political Science
Inver Hills Community College 1996 — 1998
Associates Degree, Journalism
Prime Therapeutics December 2012 - Present
Blue Cross and Blue Shield of Minnesota June 2008 - January 2012
Blue Cross and Blue Shield of Minnesota July 2006 - June 2008
Minnesota Department of Health April 1998 - July 2006
Minnessota Department of Health April 1997 - April 1998
Skills
Building Relationships, Project Management, Program Management, Contract Management, Contract Negotiation, Key Account Management, Customer Service, Highly detail oriented, Organized Multi-tasker, Healthcare, Process Improvement, Business Analysis, Project Planning, Medicare, Vendor Management, Insurance, Sales, MS Project, Microsoft Office, Microsoft Excel, Microsoft Word, Medicaid, Managed Care, HIPAA, Employee Benefits, Policy, Leadership
Education
University of St. Thomas 2012 — 2012
Certificate of Professional Project Manager, Project Management
Metropolitan State University 2001 — 2004
Master of Business Administration (M.B.A.), Business Administration and Management, General
Blue Cross and Blue Shield of Minnesota February 2004 - Present
Como gas February 2002 - February 2004
Ferrellgas October 1996 - June 2002
Education
Mesabi Range Community and Technical College
MediMedia USA August 2011 - Present
Blue Cross and Blue Shield of Minnesota January 2011 - August 2011
Blue Cross and Blue Shield of Minnesota September 2008 - January 2011
Skills
Quality Assurance, Program Management, Customer Service, SharePoint, Requirements Analysis, User Acceptance Testing, Telephone Skills, Medical Terminology, Typing, Phone Skills, Microsoft Office, Program Implementation, Salesforce.com, TFS, Helpdesk Tracking system, UAT, Web Content Management
Education
Inver Hills Community College
Metropolitan State University
Bachelor of Arts (B.A.), Social Sciences
US Bank July 2015 - Present
Wells Fargo Bank Operations January 2006 - January 2012
Blue Cross and Blue Shield of Minnesota 2003 - 2004
Verizon Wireless January 2001 - January 2003
Fry’s Electronics January 1996 - January 1999
Education
Metropolitan State University 2015 — 2017
Bachelor’s Degree, Computer Information Technology
Saint Paul College 2013 — 2015
Associate’s Degree, Computer Networking, 4.0
Scentsy 2012 - Present
Self-employed January 2011 - Present
Blue Cross and Blue Shield of Minnesota April 2007 - July 2012
Warners' Stellian Appliance Co. Inc. January 2004 - December 2006
Skills
Craft, Paper Craft, Photography, Customer Service, Microsoft Excel, Singing, Music, Opera
Education
Luther College 1996 — 2000
Bachelor of Arts (B.A.), Music Performance, General
Bluestem Brands, Inc. May 2015 - Present
Blue Cross and Blue Shield of Minnesota May 2014 - May 2015
Upton Hill September 2013 - April 2014
Citigroup May 2008 - September 2013
Robert Bosch Inc January 2007 - May 2008
Skills
Disaster Recovery, Active Directory, SQL, SDLC, Unix, Enterprise Architecture, VMware, Business Intelligence, Perl, Customer Satisfaction, Project Management, Oracle, Trading Systems, Linux, Chef, Git, RHEL, Sumologic, Performance Engineering, Nginx, Amazon Web Services...
Education
Metropolitan State University
Blue Cross and Blue Shield of Minnesota October 2013 - Present
Pointwest Technologies March 2013 - October 2013
SVI America October 2007 - March 2013
SVI America June 2005 - September 2007
SVI America November 2001 - May 2005
SVI America 1997 - 2001
Software Ventures International 1994 - 1996
Skills
Software Project..., SDLC, Requirements Analysis, Business Analysis, Agile Methodologies, Program Management, Integration, Software Development, Outsourcing, Systems Analysis, Analysis, DB2, SQL, Oracle, COBOL, Unix, JCL, Business Requirements, Scrum, Windows
Education
Mapua Institute of Technology 1988 — 1992
Bachelor's degree, Computer Engineering
Blue Cross and Blue Shield of Minnesota August 2012 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training
Education
Metropolitan State University 2013 — 2016
Northern Arizona University 1992 — 1998
Blue Cross and Blue Shield of Minnesota 2011 - 2013
Wells Fargo August 2010 - May 2011
Skills
Claim
Education
Metropolitan State University
Blue Cross and Blue Shield of Minnesota January 1992 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Metropolitan State University
"BS", Therapeutic Recreation/Recreational Therapy /Community Education
Capitol One Sr.Java/J2EE DeveloperCapitol OneDecember 2014 - Present
Blue Cross and Blue Shield of Minnesota November 2013 - December 2014
Marsh January 2013 - October 2013
Education
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor’s Degree, CS