Blue Cross and Blue Shield of Minnesota
Industry: Company
DescriptionHeadquarters: Eagan, Minnesota, United States CEO: Craig E. Samitt M.D. Founded: 1933 Parent organization: Aware Integrated, Inc. Subsidiaries: Employer Provider Network, Inc, MII Services, Inc., Blue Plus, Inc SVPs: Ruth Hafoka, Scott Lynch
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1,294 Blue Cross and Blue Shield of Minnesota employees in database. Find out everything there's to know about Blue Cross and Blue Shield of Minnesota employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross and Blue Shield of Minnesota Employees
Blue Cross and Blue Shield of Minnesota June 2015 - Present
Blue Cross and Blue Shield of Minnesota August 2012 - June 2015
Blue Cross and Blue Shield of Minnesota November 2007 - August 2012
Blue Cross and Blue Shield of Minnesota June 2004 - November 2007
Blue Cross and Blue Shield of Minnesota January 2002 - May 2004
Blue Cross and Blue Shield of Minnesota January 2001 - January 2002
Allina Medical Clinic Eagan October 1997 - March 2000
Skills
Insurance, Health Insurance, Policy, Government Programs..., Appeals & Grievances, Medicare, Visio, Claim, HIPAA, Managed Care, Employee Benefits, Medicaid, Process Improvement, Software Documentation, Risk Management, Business Analysis, Medical Records, Records Management, Medicaid Managed Care, Referrals, Quality Patient Care, Internal Audit
Education
Saint Mary's University - Twin Cities Campus 2015 — 2016
Business Administration, Management and Operations
Inver Hills Community College 2012 — 2014
Associate's Degree, Individualized Professional Studies, Emphasis on Business Administration, GPA: 3.6
Blue Cross and Blue Shield of Minnesota March 2008 - Present
Blue Cross Blue Shield of MN 2008 - 2014
Blue Cross Blue Shield of MN 2008 - 2014
Skills
Administrative..., Spreadsheets, Lotus Notes, Insurance, Customer Service, Outlook, HIPAA, Teamwork, Visio, Data Entry, Microsoft Excel, Microsoft Word, PowerPoint, Travel Arrangements
Education
Dakota County Technical College 1997 — 1998
Medical Administrative/Executive Assistant and Medical Secretary, 3.98 GPA
State Auto/RTW Insurance January 2014 - Present
Harleysville Insurance February 2008 - January 2014
2006 June 2006 - February 2008
KMA June 2005 - June 2006
Ingenix, United HealthGroup October 2002 - June 2005
St. Paul Companies 1996 - 2002
Primerica 1990 - 1993
Blue Cross and Blue Shield of Minnesota 1990 - 1992
UnitedHealthcare 1988 - 1990
St. Paul Companies January 1986 - September 1988
Skills
Claim, Workers Compensation, Subrogation, Property & Casualty..., Claims Management, Insurance, Commercial Insurance, Legal Liability, Liability, Claim Investigation, Claim Resolution, Litigation Management, Reinsurance, Claims Handling, Legal Analysis, Managed Care, Adjusters, Indemnity, Loss Adjusting, Third Party Liability
Education
Ellsworth Community College
Associate of Arts (A.A.), Fashion Merchandising / Retail Marketing Management
Blue Cross and Blue Shield of Minnesota October 2014 - Present
MTM, Inc. November 2013 - October 2014
Dakota Conservators January 2010 - November 2013
TCF Bank 2009 - 2012
Target April 2008 - July 2011
Skills
Front Office, Retail Banking, Mortgage Banking, Management, Team Leadership, Microsoft Office, Microsoft Word, Microsoft Excel, High Level Of..., Employee Training, Hands-on Problem Solver, Outlook, Customer Service, Spreadsheets, Leadership, Recruiting, PowerPoint, Social Networking, Team Building, Office Management, Office Administration, Time Management, Coaching, Confidentiality, Administration, Multi-line Phone, Leadership Development, Clerical Skills, Interviews, Inventory Management, Telephone Skills, Organizational..., Receptionist Duties, Appointment Scheduling, Call Centers, Data Entry, Administrative...
Education
Globe University 2014 — 2016
Associate's degree, Business Administration and Management, General
Aerotek October 2013 - July 2014
Minnesota Oncology November 2012 - March 2013
Austin Family Dental June 2012 - September 2012
Blue Cross and Blue Shield of Minnesota September 2006 - October 2009
Long Term Care Group 2004 - 2006
Skills
Microsoft Word, Epic Systems, Appointment Scheduling, Health Insurance, Customer Service, Enrollment Services, Communication, Thrive in A Fast-paced..., Benefits Administration, Front Office, Payments, Microsoft Excel, Outlook, Cerner, Fax, Email
Education
Globe University 2002 — 2003
Business Administration and Management, General, B Average
Johnson High School 1994 — 1998
High School, Basic Skills and Developmental/Remedial Education, B Average
Carlson School of Management September 2015 - Present
Business Association of Multicultural Students January 2015 - Present
General Mills May 2015 - August 2015
Business Association of Multicultural Students January 2014 - December 2014
Blue Cross and Blue Shield of Minnesota June 2014 - August 2014
Wild Mountain Taylors Falls Recreation Area October 2008 - January 2014
Wild Mountain Taylors Falls Recreation Area May 2013 - September 2013
Skills
Leadership, Teamwork, Multicultural..., Time Management, Event Planning, Strategic Planning, Public Speaking, Social Networking, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Photography, Customer Service
Education
University of Minnesota - Carlson School of Management 2013 — 2016
BSB, Management Information Systems, General
Gustavus Adolphus College 2012 — 2013
Blue Cross and Blue Shield of Minnesota June 2013 - Present
Health Writing Solutions LLC July 2012 - December 2014
ACHE-MN December 2012 - December 2013
Park Nicollet Health Services May 2010 - 2012
Park Nicollet Health Services July 2009 - May 2010
Park Nicollet Health Services June 2008 - July 2009
American Red Cross, Twin Cities Area Chapter September 2005 - August 2006
Park Nicollet Health Services November 2001 - July 2003
Skills
Healthcare Management, Healthcare, Hospitals, Healthcare Information..., EHR, Patient Safety, Quality Improvement, Process Improvement, Physicians, EMR, Clinics, Data Analysis, Healthcare Industry, Leadership, Training, Management, Strategic Planning
Education
University of Minnesota 2006 — 2008
Master of Healthcare Administration (MHA), Health/Health Care Administration/Management
Gustavus Adolphus College 1996 — 2000
Bachelor's degree, Politicial Science
Lifetouch October 2013 - Present
Blue Cross and Blue Shield of Minnesota June 2012 - August 2013
Blue Cross Blue Shield of Minnesota May 2010 - June 2012
Blue Cross Blue Shield of Minnesota 2007 - May 2010
United Health Group September 2006 - August 2007
Allianz Life June 2003 - September 2006
Ishan Inc. August 1997 - June 2003
Signature Software June 1995 - August 1997
Norwest Mortgage April 1994 - August 1995
Skills
IT Strategy, Strategic Planning, Enterprise Architecture, Enterprise Software, Business Process..., Vendor Management, Talent Management, Leadership Development, SOA, Business Architecture, SDLC, Solution Architecture, Program Management, Project Planning, Leading Change, Leadership, Software Development, Strategy, Critical Thinking, Collaboration, Architecture, PMO, Business Alignment, Business Process..., Strong Business Acumen, Social Influence, Data Warehousing, Business Intelligence, PMP, Communication, Process Improvement, Business Analysis, IT Management, Business Process Design, Project Portfolio..., Application Architecture, Information Technology, Software Project..., Business Process, EAI, Infrastructure, Business Process..., Agile Methodologies, Management, Strategic Partnerships, Master Data Management, Governance
Education
University of Minnesota - Carlson School of Management
MMI - Executive Education
Hamline University 1989 — 1993
BA, Business Management, Computer Science
Express Scripts September 2014 - Present
The Burchfield Group 2013 - 2014
Prime Therapeutics 2009 - 2012
HealthPartners 2005 - 2009
Blue Cross and Blue Shield of Minnesota 2001 - 2005
Martin Williams 2000 - 2001
Marcus Theatres May 1995 - May 1999
Skills
Managed Care, Analysis, Auditing, Medicaid, Medicare Part D, Benefits Administration, Product Management, Product Development, Customer Service, Customer Satisfaction, Health Insurance, Data Analysis, Insurance, Quality Assurance
Education
Hamline University
South Dakota State University
Bachelor of Arts (BA), Journalism
Blue Cross and Blue Shield of Minnesota March 2015 - Present
Blue Cross Blue Shield of Minnesota February 2008 - March 2015
Skills
Business Analysis, Medicare Part D, CMS Encounter Data, CMS RAPS, PDE, DHS rules and..., CMS rules and..., Access, Microsoft Excel, Managed Care, Medicaid
Education
Hamline University 2009 — 2011
BBA, Management
Blue Cross and Blue Shield of Minnesota May 2008 - March 2014
Skills
Analysis, Claim, Claims Management, Health Insurance, Employee Benefits, Insurance, Leadership, Liability, Medicare, Property, Microsoft Office, Risk Management, Strategic Planning, Underwriting, Workers Compensation, Healthcare
Education
Hibbing Community College-A Technical and Community College 2014 — 2015
ICD -10 Medical Coding, Medical Insurance Coding Specialist/Coder
Blue Cross and Blue Shield of Minnesota September 2013 - Present
Accurate Home Care September 2012 - Present
Edelweiss Home Care May 2012 - September 2012
Home Health Care January 2010 - April 2012
Kathmandu University Teaching Hospital August 2004 - August 2005
Skills
Nursing, BLS, Healthcare, ACLS, Pediatric Nursing, Medical/Surgical, Treatment, Medicine, Nursing Care, Pediatrics, Acute Care, Hospitals, Medical-Surgical, HIPAA, Healthcare Management, Patient Safety
Education
George Mason University
Bachelor's degree, Nursing, 3.69
Blue Cross and Blue Shield of Minnesota September 2014 - Present
Allina Health May 2013 - Present
Prairie River Home Care, Inc. 2013 - 2013
Accurate Home Care 2012 - 2013
Minnsota Visiting Nurse Agency June 2012 - October 2012
Fairview Ebenezer Ridges Care Center February 2012 - April 2012
Skills
International Project..., Clinical Research, EMR, Management, Vital Signs, Tracheostomy, HIPAA, Medication..., Healthcare, Case Management, Healthcare Information..., Critical Care, Training, Catheters, Registered Nurses, Treatment, Hospitals, Marketing Research..., IT Project Manager, Clinical Case..., Customer Product..., Vendor Management, Telemetry Acute Care..., Orthopedic Acute Care..., Health Insurance, Microsoft Office, Project Management, product life cycle, Software Development
Education
Inver Hills Community College 2010 — 2011
ADN, Registered Nursing/Registered Nurse
University of St. Thomas 1985 — 1987
Master of Business Administration (M.B.A.), Management
St. Catherine University
Bachelor's Degree, Biology, General
Blue Cross and Blue Shield of Minnesota September 2015 - Present
Blue Cross and Blue Shield of Minnesota July 2014 - September 2015
Decatur Public Schools September 2012 - January 2013
Blue Cross Blue Shield of Minnesota April 2006 - September 2006
Rainbow Foods June 2004 - April 2006
Skills
Highly effective in..., Self-starter; works..., Goal-oriented; able to..., •Highly dedicated..., Works toward efficiency..., High regards to..., Great sense of..., Health Insurance
Education
DeVry University 2014 — 2016
Bachelor of Science (BSc), Technical Management
DeVry University 2012 — 2014
Associate of Applied Sciences, Health Information Technology
Arizona State University 2011 — 2011
CCA, Medical Coding
Blue Cross and Blue Shield of Minnesota November 2014 - Present
Blue Cross and Blue Shield of Minnesota December 2011 - November 2014
Walgreens November 2006 - December 2011
Skills
Customer Service, Typing, Microsoft Excel, Retail, HIPAA, PowerPoint, Leadership, Communication, Inventory Management, Claims Management, Employee Engagement, Management, Change Management, Sales, Microsoft Word, Conflict Resolution, Staff Development, Employee Training, Claims Handling, Pharmacy, Call Centers, Scheduling, Phone Etiquette, Cashiering, EEO/AA Compliance, Training, Interviews, Employee Benefits, Analysis, Strategy, Healthcare
Education
Hibbing Community College-A Technical and Community College 2006 — 2008
Associate's degree
Cloverdale Christian School
High School Diploma
Blue Cross and Blue Shield of Minnesota August 2015 - Present
Blue Cross and Blue Shield of Minnesota 2012 - August 2015
Blue Cross and Blue Shield of Minnesota 1998 - 2008
Skills
J2EE Application..., J2EE Web Services, Java, JavaScript, JSP, HTML, UML, XML, EJBQL, Unix Shell Scripting, SQL, Oracle SQL, Oracle PL/SQL..., PL/SQL, Rational Software..., Weblogic, Eclipse, Apache Tiles, Struts, Ant, XDoclet, CodeLogic UML, Log4j, JSTL, VBA, JDBC, iText, ClearQuest, ClearCase, RightFax, RightFax FaxUtil, Visio, LotusScript, Lotus Domino, Lotus Notes, Adobe Acrobat, Adobe LiveCycle Designer, Server Trace, IBM Tivoli Service Desk
Education
Gustavus Adolphus College
Mathematics and Computer Science
Cognizant Technology Solutions August 2008 - Present
World Bank Group March 2015 - May 2015
CBRE January 2015 - March 2015
Target August 2013 - December 2014
Blue Cross and Blue Shield of Minnesota March 2012 - April 2013
Deluxe Corporation August 2008 - February 2012
Infosys May 2005 - August 2008
Amex 2008 - 2008
British Energy 2005 - 2006
Manthan Systems 2004 - 2005
Skills
SOA, Enterprise Architecture, EAI, Solution Architecture, SDLC, BizTalk, Web Services, Requirements Analysis, TOGAF, ESB, Agile Methodologies, Software Project..., IT Strategy, Websphere, Java Enterprise Edition, Business Intelligence, Integration, Data Warehousing, Middleware, Unix, Data Modeling, PL/SQL, Microsoft SQL Server, Master Data Management, Business Process Design, XML, WebSphere Message Broker, BAM, ETL, Cloud Computing
Education
Harvard Business School 2014 — 2015
Emerging Partner Program
University of St. Thomas 2012 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Maharshi Dayanand University 1997 — 2001
Bachelor of Engineering (B.E.), Engineering
Invitation Health and Wellness, LLC January 2011 - September 2012
Blue Cross and Blue Shield of Minnesota May 2008 - September 2012
YMCA of Metropolitan Minneapolis 2003 - 2009
American Red Cross, Twin Cities Area Chapter 2005 - June 2008
Planned Parenthood of MN, ND, SD March 2007 - April 2008
Planned Parenthood of MN, ND, SD August 2000 - February 2007
St. Paul Domestic Abuse Intervention Project 1997 - 2000
Casa de Esperanza 1996 - 1997
Education
Harvard University, John F. Kennedy School of Government 2013 — 2013
Executive Education Certificate, National Hispana Leadership Institute Fellows Program
University of Minnesota-Twin Cities 2008 — 2011
MPA, Hubert H. Humphrey School of Public Affairs
Macalester College 1992 — 1996
BA, International Studies, Environmental Studies, Geography
School for International Training 1994 — 1994
Brazil Semester Abroad, Amazon Studies and Ecology
Blue Cross and Blue Shield of Minnesota September 2013 - Present
Blue Cross and Blue Shield of Minnesota May 2013 - August 2013
Allianz Life May 2012 - August 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Python, Matlab, Visual Basic, SAS programming, SQL, Health Care Reform, VBA
Education
Gustavus Adolphus College 2009 — 2013
Bachelor of Arts (B.A.), Mathematics and Financial Economics
Gustavus Adolphus College 2009 — 2013
Bachelors, Math and Economics
Blue Cross and Blue Shield of Minnesota May 2015 - Present
Blue Cross Blue Shield of Minnesota May 2011 - Present
Skills
Project Planning, Strategic Planning, Account Management, Project Management, Customer Service, Cross-functional Team..., Vendor Management, Team Leadership, Contract Negotiation, Contract Management, Budgets, New Business Development, Leadership, Team Building, Process Improvement, Program Management, Strategy
Education
Gustavus Adolphus College 1996 — 2000
BA
Blue Cross and Blue Shield of Minnesota 2001 - Present
Hennepin County Community Health Department 1999 - 2001
Minnesota Smoke-Free Coalition 1996 - 1999
Skills
Health Policy, Policy Advocacy, Team Leadership, Strategic Campaign..., Building Coalitions, Community Engagement, Public Affairs, Legislation, Strategic Planning, Prevention, Leadership, Legislative Relations, Policy, Grassroots Organizing, Healthcare, Policy Analysis, Fundraising, Advocacy, Nonprofits, Grants, Strategic Communications
Education
Hamline University 1999 — 2002
Master of Public Administration (MPA), Public Policy
Minnesota State University, Mankato 1993 — 1995
Master of Science (MS), Experiential Education
Minnesota State University, Mankato 1988 — 1992
Bachelor of Science (B.S.), Speech Communication and Organizational Psychology
Blue Cross and Blue Shield of Minnesota October 2004 - Present
EDS Group January 1991 - October 2004
National Car Rental Systems, Inc. August 1980 - December 1990
Star Tribune June 1976 - August 1980
Skills
Project Portfolio..., Infrastructure Projects, IT Management, People Management, IT Governance, Team Building, Software Project..., PMO, Project Implementation, Team Management, Team Leadership, Leading Large Teams, Cross-functional Team..., Governance, Leadership, Business Analysis, Project Management, Management, Business Process, Process Improvement, SharePoint, Vendor Management, Management Consulting, Business Process..., SDLC, Program Management, Infrastructure, PMP, Strategy, IT Strategy, Software Development, Enterprise Architecture
Education
Minnesota State University, Mankato 1973 — 1976
BS, Computer Science and Business
Gustavus Adolphus College 1969 — 1973
BA, General Science / Chemistry
NCI, Inc. May 2015 - Present
HCC Life Insurance Company September 2014 - May 2015
AIG Claims March 2014 - June 2014
Connolly Healthcare October 2012 - February 2014
Trailblazer-MAC Auditor CMS (SHORT TERM CONTRACT) July 2012 - October 2012
Emergency Staffing Solutions October 2011 - May 2012
Valley Regional Medical Center July 2010 - September 2011
Blue Cross and Blue Shield of Minnesota July 2008 - July 2010
Skills
Managed Care, Utilization Review, Medicare, Quality Improvement, EMR, Epic Systems, Patient Advocacy, Medicine, NCQA, HIPAA, Healthcare Information..., Provider Relations, EHR, Inpatient, Informatics, JCAHO, Program Management, Training, Software Documentation
Education
Western Governors University 2011 — 2012
Bachelor of Science, Nursing
Inver Hills Community College 2003 — 2005
Associate Degree, Nursing
Argosy University Twin Cities 1998 — 2001
Associate of Science (A.S.), Medical/Clinical Assistant, 3.92
University of Minnesota-Twin Cities 1983 — 1986
Pre-college classes, PSEO
Blue Cross and Blue Shield of Minnesota 2013 - 2014
Spectrum Community Services January 2011 - June 2013
Skills
Customer Service, Vital Signs, Health Insurance, Data Entry, HIPAA, Mental Health, Behavioral Health, Developmental..., Quality Patient Care, Direct Patient Care, Cpr Certified, BLS, AED, Problem Solving, Personal Care, Medical Coding, Medication...
Education
Everest Institute-Grand Rapids 2010 — 2010
Diploma, Medical/Clinical Assistant
Montcalm Community College 2006 — 2007
Associate's degree, General Studies
Ferris State University 1999 — 2000
International Business
Minnesota National Guard March 2003 - Present
Minnesota National Guard July 1997 - March 2003
Blue Cross and Blue Shield of Minnesota June 1998 - December 2000
Skills
Supervisory Skills, Logistics, Warehousing, Project Planning, Supply Management, Accounting, Army, Military Experience, Security Clearance, Military, Military Logistics, Shipping, DoD, Military Training, Sales, Forklift Operator, Customer Service, Logistics Management, Afghanistan, Information Assurance, Leadership, Defense, Microsoft Office
Education
Inver Hills Community College 2014 — 2016
Associate’s Degree, General Studies, 3.78
Rasmussen College 1998 — 1999
Certifications, Hospitality Management
Blue Cross and Blue Shield of Minnesota May 2015 - Present
Blue Cross and Blue Shield of Minnesota December 2013 - Present
Medica August 2011 - December 2013
Briggs and Morgan, P.A. November 2010 - August 2011
Liberty Property Trust October 2008 - November 2010
Liberty Property Trust August 2005 - November 2010
MSP Communications May 2004 - July 2005
Skills
Marketing, Press Releases, Public Relations, Editing, Web Content, Marketing Communications, Public Speaking, Publications, Copy Editing, Management, Strategic Planning, Social Media, Event Management, Customer Service, Email Marketing, Social Media Marketing, Strategic Communications, Media Relations, Event Planning
Education
Drake University 2000 — 2004
BA, Journalism and Mass Communication
Travelers April 2014 - Present
Blue Cross and Blue Shield of Minnesota July 2002 - April 2014
American Red Cross March 2000 - June 2002
Skills
Utilization Management, Case Managment, Auditing, Employee Training, Team Leadership, Health Insurance, Healthcare, Certified Case Manager, Workers Compensation, Utilization Review, Training, Long-term Care
Education
St. Catherine University 1995 — 1997
Bachelor of Arts (BA), Nursing
Inver Hills Community College 1992 — 1994
Associate of Science (AS), Nursing
Portico Benefit Services November 2014 - Present
Blue Cross and Blue Shield of Minnesota October 2012 - November 2014
US Bank February 2011 - March 2012
Verifications, Inc. July 2010 - March 2011
ST. AMBROSE OF WOODBURY SCHOOL July 2002 - August 2010
HR Integrations July 2009 - July 2010
TRAVELERS INSURANCE COMPANY May 2009 - July 2009
MINNESOTA DANCE THEATER AND DANCE INSTITUTE January 2003 - January 2005
JAZZERCISE FRANCHISE OWNER January 1991 - January 2003
MINNESOTA MUTUAL INSURANCE COMPANY January 1987 - January 1991
Skills
Non-profits, Insurance, Banking, Leadership, Strategy, Presentation Skills, Communication, Project Coordination, Sales, Administrative..., Large Group Facilitation
Education
Hamline University 2015 — 2017
Master of Business Administration (M.B.A.)
University of Wisconsin-Eau Claire 1983 — 1987
BA, Communications
Hudson Senior High School 1981 — 1983
Shenehon Company March 2014 - Present
Augustana Care Corporation April 2010 - Present
Foods-that-heal.com May 2008 - July 2015
Blue Cross and Blue Shield of Minnesota March 2012 - October 2013
Board Member Soroptimist International of Greater Minneapolis May 2012 - June 2013
Blue Cross Blue Shield of Minnesota March 2011 - March 2012
StuartCo September 2010 - March 2011
Employers Association September 1989 - February 2010
Independent Business Association of Minnesota June 1986 - July 1989
Forest Lake Times July 1983 - June 1986
Skills
Email Marketing, SEO, Web Content Management, Brochures, Direct Mail, Newsletters, Catalogs, Print, Marketing Communications, Marketing, Social Media Marketing, Sales, Publications, Editing, Social Media, Digital Marketing, Blogging, Copywriting, Press Releases, Layout, Online Advertising, E-commerce, Online Marketing, B2B, Marketing Strategy, Web Marketing, Account Management, Web Design, Direct Marketing, Adobe Creative Suite, Event Planning, Advertising, Brand Development, Media Relations, Social Networking, Facebook, Market Planning, Internal Communications, Content Development, Web Content, Graphic Design, Content Strategy, Program Management, Corporate Communications, Interactive Marketing, Website Development, Corporate Branding, Integrated Marketing, B2B Marketing, CMS
Education
Search Engine Marketing Professional Organization (SEMPO) 2010 — 2011
SEO Certification, Studied Search Engine Optimization
Hamline University 1979 — 1983
Public Relations and Business, Journalism, Business
Blue Cross and Blue Shield of Minnesota August 2015 - Present
Blue Cross and Blue Shield of Minnesota July 2014 - Present
Ramsey County Attorney's Office June 2013 - August 2013
Anoka County Public Defender's Office April 2012 - February 2013
Institute for Justice August 2012 - December 2012
University of Minnesota Institute of Child Development February 2012 - September 2012
Infor May 2012 - August 2012
Law Office of Anton Champion May 2010 - January 2012
Skills
Legal Research, Family Law, Criminal Law, Westlaw, Legal Writing, Courts, Tax Law, Legal Issues, Litigation, Mediation, Trials, Legal Assistance, Public Speaking, Research
Education
University of St. Thomas School of Law 2011 — 2014
Hamline University 2007 — 2010
Bachelor of Arts, Legal Studies and Paralegal Certificate
St. Agnes High School
Target June 2015 - Present
Target May 2013 - May 2015
Target March 2011 - May 2013
Blue Cross and Blue Shield of Minnesota October 2010 - 2011
Minnesota Department of Health January 1998 - September 2010
Skills
Healthcare, Public Health, Program Development, Strategic Planning, Program Evaluation, Health Education, Policy, Clinical Research, Policy Analysis, Public Policy, Health Promotion, Community Outreach, Nonprofits, Public Speaking, Fundraising, Leadership, Program Management, Healthcare Management, Community Development, Grant Writing, Data Analysis, Leadership Development, Organizational..., Qualitative Research, Strategy, Grants, Volunteer Management, Government, Research, Wellness, Workshop Facilitation, Strategic Communications, Social Services, Health Policy, Community Health, Prevention, Team Leadership
Education
Hamline University 2008 — 2014
DPA, Public Administration
Indiana University Bloomington 1993 — 1995
M.S., Applied Health Science
University of Minnesota Duluth 1988 — 1993
B.S., Applied Science-Community Health
Blue Cross and Blue Shield of Minnesota March 2012 - Present
Blue Cross and Blue Shield March 2004 - Present
Blue Cross and Blue Shield August 1989 - March 2012
Blue Cross and Blue Shield of Minne February 2002 - August 2008
Skills
HIPAA, Health Insurance, SDLC, Requirements Gathering, Visio, Change Management, Process Improvement, Health Care Compliance, Systems Analysis, Performance Measurement, NCQA, Lean Fundamentals, Licensed Life & Health..., Requirements Analysis, Six Sigma, Claim, Quality Assurance, Project Management, Managed Care, Leadership, Business Analysis, Medicare, Cross-functional Team..., Software Documentation, Insurance
Education
Inver Hills Community College 1992 — 1993
Blue Cross and Blue Shield of Minnesota January 2014 - Present
Blue Cross and Blue Shield of Minnesota May 2012 - Present
Blue Cross Blue Shield of Minnesota January 2011 - May 2012
Prime Therapeutics 2007 - April 2011
Blue Cross Blue Shield of Minnesota 2002 - 2007
Blue Cross Blue Shield Association 1996 - 2002
Harvard University Health Services 1995 - 1996
Harvard School of Public Health 1994 - 1995
Dakota County Attorney's Office 1993 - 1994
Skills
Healthcare, Medicare, Managed Care, Pharmacy Benefit..., Health Insurance, HIPAA, Provider Relations, Strategy, Health Policy, Strategic Planning, Pharmacy, Leadership, Insurance, Management, Claim
Education
Harvard University School of Public Health 1994 — 1996
Masters of Science, Health Policy & Management
University of Minnesota Law School 1991 — 1994
JD, Law
Trinity College-Hartford
Bachelors of Arts, Religion
UnitedHealth Group/Optum/Specialty Networks January 2011 - Present
Blue Cross and Blue Shield of Minnesota January 2002 - October 2009
Blue Cross and Blue Shield of Minnesota May 2000 - December 2001
Electronic Data Systems September 1985 - April 2000
Public Accounting Firms 1983 - 1985
Michigan State University 1981 - 1983
Skills
Certified Public..., Certified Management..., Management, CPA, CMA, Process Improvement, Accounting, Analysis, Auditing, Budgets, Business Analysis, Business Planning, Business Process, Business Process..., Capital Budgeting, Cost Benefit, Cost Control, Cross-functional Team..., Databases, Employee Benefits, Essbase, Executive Management, Finance, Financial Analysis, Financial Modeling, Financial Reporting, Financial Statements, Fixed Assets, Forecasting, Governance, GAAP, Human Resources, Insurance, Internal Audit, Internal Controls, Leadership, Managerial Finance, Mergers, New Business Development, PMO, Pricing, Program Management, Project Planning, Project Portfolio..., Risk Management, Sarbanes-Oxley, Sarbanes-Oxley Act, Software Development, Strategic Financial..., Training
Education
Michigan State University - The Eli Broad College of Business 1981 — 1983
MBA, Professional Accounting
Hope College
BA Magna Cum Laude, Sociology and Psychology
Datacard Group February 2014 - September 2014
Self-employed September 2012 - February 2014
IDeaS Revenue Optimization - A SAS COMPANY July 2010 - September 2012
lia sophia January 2011 - October 2011
PAWS-AID October 2008 - July 2011
Blue Cross and Blue Shield of Minnesota August 2006 - February 2008
Archer House Writing October 2005 - February 2008
Boston Scientific 2005 - 2005
iXmatch Inc. January 2001 - December 2004
MQSoftware, Inc. 2000 - 2001
Skills
FrameMaker, Adobe Technical..., Copy Editing, Manuals, Content Management, SnagIt, Technical Documentation, User Experience (UX), Visio, SharePoint, Marketing, Instructional Design, Adobe Acrobat, Quality Assurance, PowerPoint, Microsoft Excel, Microsoft Word, Process Improvement, Outlook, Publications, Policy, Single Sourcing, Reference Manuals, Quick Start Guides, Screen Capture, eWriting, Photoshop, W3C Standards, Section 508, Kaizen, Web Content, Diagramming, User Interface Design, Balsamiq, Glossaries, Communications..., Proofreading, Training, Copywriting, Technical Communication, CSS, SEO, Usability Testing, Windows, Content Development, Online Help Development, Application Notes, Product Briefs, Help Authoring, Information Development
Education
Hamline University 1991 — 1992
BA, Physics Major, English Writing Minor
University of Minnesota-Twin Cities 1988 — 1991
2.5 years coursework, Mechanical Engineering Major
Osseo Sr. High 1984 — 1988
H.S. Diploma, General, 3.7
Volkswagen of America, Inc October 2014 - Present
Digi-Key Corporation November 2013 - September 2014
GE July 2013 - October 2013
Maersk Line March 2013 - June 2013
Blue Cross and Blue Shield of Minnesota July 2012 - February 2013
American Express OPEN July 2011 - June 2012
Skills
Informatica, Oracle RDBMS, DWH, ETL, SQL, C++, Visual Basic, SDLC, Data Warehousing, Oracle Database, Business Intelligence
Education
DeVry University, Fremont CA 2000 — 2003
B.S in Computer Information System, Computer Programming, 3.72
Fresno City College 1997 — 1999
Associate of Science (AS), Computer Software Specialist
Blue Cross and Blue Shield of Minnesota June 2015 - Present
Minnesota Mining and Manufacturing (3M) / Experis June 2014 - June 2015
Medtronic June 2012 - October 2013
Private Contracting, Ant Re and ManPower November 2008 - May 2012
Ameriprise Financial Services, Inc. January 2000 - September 2005
American Express Financial Advisors July 1997 - January 2000
US Bank January 1993 - July 1997
Skills
Troubleshooting, SharePoint, Process Improvement, Business Analysis, Integration, Project Management, Program Management, Change Management, Management, Analysis, Microsoft Office, Vendor Management, Business Process
Education
Inver Hills Community College 2008 — 2009
CCNA, Cisco Certified Network Associate
Metropolitan State University 2006 — 2009
Bachelor of Science, Business Administration
Blue Cross and Blue Shield of Minnesota May 2011 - Present
Institute for Sustainable Practice- Lipscomb University October 2009 - April 2011
Community Food Advocates May 2007 - April 2011
Women, Food, and Agriculture Network May 2004 - August 2006
Skills
Sustainable Agriculture, Policy, Sustainability, Leadership, Access, Non-profits, Nonprofits, Fundraising, Project Management, Public Speaking, Public Health, Workshop Facilitation, Community Outreach, Teaching, Policy Analysis, Grants, Grant Writing, Program Development, Analysis, Strategic Planning, Research, Community Development, Volunteer Management, Qualitative Research, Public Policy, Program Evaluation, Proposal Writing, Government, Program Management
Education
Iowa State University 2002 — 2006
MS, Sustainable Agriculture and Sociology
Indiana University Bloomington 1997 — 2001
BA, Geography and Environmental Studies
Blue Cross and Blue Shield of Minnesota November 2012 - Present
Aetna International February 2010 - April 2012
Aetna 2001 - 2010
Aetna Global Benefits 2000 - 2001
Prudential Healthcare 1996 - 1999
Skills
Management, Employee Benefits, Brokers, Sales, Strategy, Underwriting, Customer Retention, Insurance, CRM, Team Building, Change Management, Marketing, Sales Management, Strategic Planning, Mergers & Acquisitions, Health Insurance, New Business Development, Leadership, Business Development, Contract Negotiation, Healthcare, Managed Care, Business Strategy, Segmentation, Account Management
Education
Fairfield University
Bachelor of Science (BS), Finance
Hartle Consulting November 2014 - Present
Blue Cross Blue Shield of Florida December 2013 - November 2014
Genpact - Jawood Healthcare Solutions January 2012 - December 2013
Noridian Mutual Insurance March 2013 - September 2013
WEA Trust June 2012 - January 2013
Blue Cross and Blue Shield of Minnesota January 2012 - June 2012
CSC April 2008 - December 2011
Blue Cross and Blue Shield of Louisiana January 2007 - December 2011
First Consulting Group September 2005 - March 2008
UnitedHealth Group September 2005 - December 2006
Skills
Financial Reporting, Process Improvement, Analysis, Business Process, Internal Controls, Forecasting, Financial Analysis, Budgets, Finance, Business Analysis, Management Consulting, Business Process..., General Ledger, Payroll, Project Management, Management, MS Project, Strategic Planning, Accounts Payable, Financial Statements, Cash Management, Accounts Receivable, Financial Accounting, Cost Accounting, Auditing, Managerial Finance, Variance Analysis, Internal Audit, Leadership, Software Documentation, Consulting, Invoicing, Change Management, Accounting, Sarbanes-Oxley Act, Strategic Financial..., Financial Modeling, Health Plan Consulting, SDLC, Financial Planning
Education
Indiana University-Purdue University at Indianapolis 1977 — 1982
BS, Accounting
UCare July 2015 - Present
Optum December 2014 - July 2015
Prime Therapeutics October 2013 - December 2014
UnitedHealthcare November 2009 - October 2013
Blue Cross and Blue Shield of Minnesota May 2007 - November 2009
Human Services, Inc (HSI) 2004 - 2005
Children's Hospitals and Clinics of Minnesota August 2001 - 2004
Skills
Medicare, Medicaid, HIPAA, Managed Care, Health Insurance, Medicare Part D, Process Improvement, Insurance, Health Policy, Healthcare, Microsoft Excel, Customer Service, Medical Compliance, Data Analysis, Team Leadership, Microsoft Office, Disability Insurance, Workers Compensation, Visio, Behavioral Health, Quality Assurance, Fraud Investigations, Management
Education
Inver Hills Community College 2006 — 2007
Certificate, Paralegal
Saint Mary's University of Minnesota 2001 — 2004
Master of Arts, Human Development
University of Minnesota-Twin Cities 1988 — 1993
Bachelor of Science, Child Psychology
Burnsville Senior High School
Blue Cross and Blue Shield of Minnesota June 2014 - Present
Blue Cross and Blue Shield of Minnesota July 2012 - June 2014
Blue Cross and Blue Shield of Minnesota May 2006 - July 2012
Quiznos October 2004 - December 2006
Holiday Stationstore December 2000 - October 2004
Skills
Customer Service, Health Insurance, Employee Benefits, Healthcare, Microsoft Office, Staff Training, Strategic Planning, Problem Solving, Analysis, Call Centers, Wellness Programs, Technical Writing, Creative Writing, Call Center, Research, Food Service, Development Of Employees, SnagIt, Pharmacy Benefit..., Insurance, Training
Education
Metropolitan State University 2008 — 2012
Bachelor of Science, Human Resource Management
Inver Hills Community College 2004 — 2007
Associate in Science, Contemporary Business
Allina Health March 1999 - Present
Allina Health March 1998 - Present
Blue Cross and Blue Shield of Minnesota February 1987 - February 1990
Skills
HIPAA, Healthcare, Medical Billing, CPT, Medical Terminology, Medical Coding, ICD-9, HCPCS
Education
Dakota County Technical College 1986 — 1987
Medical Secretary, Medical Office Management/Administration
Dakota County Technical College 1986 — 1987
Medical Secretary, Certified Medical Secretary
Detector Electronics, A United Technologies Company March 2013 - 2014
PPT Vision, a Datalogic Brand May 2011 - June 2012
Prime Strategic February 2009 - 2011
Blue Cross and Blue Shield of Minnesota January 2006 - January 2009
Creative 1 1991 - 2007
Honeywell January 1978 - December 1990
Skills
Marketing Strategy, Email Marketing, Social Media, Marketing Communications, Online Advertising, Product Marketing, Marketing, Public Relations, Direct Marketing, SEO, Media Relations, Salesforce.com, Corporate Communications, Account Management, New Business Development, B2B Marketing, Brand Management, Integrated Marketing, Corporate Branding, Internal Communications, External Communications, Event Management, Social Media Marketing, Trade Show Management, Website Management, Corporate Meetings and..., Advertising Management, Customer Communications, Healthcare Marketing, Consumer Marketing, High-Tech Marketing, Loyalty Programs, Executive Communications, Retail Marketing, Medical Writing, Web Project Management, Consumer Seminars and..., Medical Practice..., Customer Programs and..., Group Travel Programs..., Strategic Planning, Writing, Web Content Management, Industrial Markets, Trade Shows, B2B, Brand Development, Lead Generation, Strategy, Advertising
Education
Drake University
B.A., Journalism
Cross USA June 2014 - Present
Blue Cross and Blue Shield of Minnesota June 2005 - July 2012
Subway June 2003 - May 2005
Carlson Wagonlit Travel September 2000 - June 2003
Skills
ISTQB Certified
Education
Hamline University 1996 — 2000
Bachelor's degree, English/Language Arts Teacher Education
UnitedHealthcare October 2014 - Present
Hamline University October 2013 - Present
Prime Therapeutics November 2013 - October 2014
UnitedHealthcare 2010 - 2013
UnitedHealthcare 2007 - 2010
Blue Cross and Blue Shield of Minnesota 2006 - 2007
Gorman Health Group 2005 - 2006
Minnesota House of Representatives 2000 - 2002
Skills
Health Care Compliance, Strategic Planning, Program Management, Account Management, Medicare Advantage, Medicare Prescription..., Medicaid Managed Care, Customer Service, Research, Public Speaking, Editing, Managed Care, Auditing, Training, Compliance Operations, Leadership, Medicare Part D
Education
Hamline University School of Law
Health Care Compliance Certification
Hamline University
Master of Arts (M.A.), Public Administration
Hamline University
Bachelor of Arts (B.A.), Psychology
Blue Cross and Blue Shield of Minnesota February 2015 - Present
Skills
Public Relations, Press Releases, Media Relations, Social Media, Publicity, Event Planning, Editing, Internal Communications, Strategic Communications, Newsletters, Online Marketing, Writing, Event Management, Marketing, Corporate Communications, Copywriting, Social Media Marketing, Web Content, Communications Planning, Project Management, Social Media Measurement, Event Marketing, Strategic Planning, Marketing Communications, Strategy, AP Style, Copy Editing, Crisis Communications, Creative Writing, Publications, Social Networking, Message Development, Reputation Management, Content Strategy
Education
University of St. Thomas 2014 — 2019
Master of Business Communications
Drake University 2000 — 2004
Bachelor of Arts
Blue Cross and Blue Shield of Minnesota
Skills
Microsoft Office, Leadership, Insurance, Health Insurance, Project Management, Training, Process Improvement, Employee Benefits, Healthcare, Team Building, Change Management
Education
Inver Hills Community College 1991 — 1993
Blue Cross and Blue Shield of Minnesota September 2015 - Present
Blue Cross and Blue Shield of Minnesota December 2014 - Present
Blue Cross and Blue Shield of Minnesota July 2013 - Present
Blue Cross and Blue Shield of Minnesota February 2012 - July 2013
Blue Cross and Blue Shield of Minnesota August 2010 - February 2012
CURT Manufacturing, Inc. February 2010 - July 2010
Nanny, Preschool October 2004 - June 2010
UnitedHealth Group September 2007 - June 2008
Brevard County Schools August 2005 - July 2006
Lennar June 1999 - March 2001
Skills
Process Improvement, Human Resources, Visio, Access, Data Entry, Microsoft Excel, SAP, Data Analysis, Microsoft Word, Business Process..., PowerPoint, PeopleSoft, Word, Excel, Taleo, Insurance, Software Documentation, Business Analysis, Employee Benefits, Claims, STAR, COSMOS, Lotus Notes, Accounts Payable, Healthcare, Health Insurance, Microsoft Office, HTML, HTML 5, CSS, SAP Payroll, SAP ERP
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
MBA, General Management
MHRMKeller Graduate School of Management 2008 — 2011
MBAKeller Graduate School of Management, OnlineConcentration General Management
Florida Institute of Technology 2002 — 2005
BS, Education
AAGreenville Technical College 1995 — 1998
Science Education, Middle Grades General Science
Phillips Eye Institute Foundation October 2014 - Present
University of Minnesota Rural Health Research Center August 2014 - January 2015
Blue Cross and Blue Shield of Minnesota April 2014 - August 2014
WellShare International February 2014 - May 2014
University of Minnesota December 2013 - April 2014
Eat Right Montana Coalition September 2012 - August 2013
Western Dairy Association August 2011 - August 2013
TwoMedicine Health & Financial Fitness September 2012 - December 2012
Montana State University Office of Health Promotions May 2011 - August 2011
Montana Team Nutrition April 2011 - July 2011
Skills
Public Speaking, Social Media, Strategic Planning, Nonprofits, Research, Strategy, Blogging, Healthcare, Analysis, Time Management, Health Promotion, Nutrition, Grants, Budgets, Wellness, Policy
Education
University of Minnesota School of Public Health 2013 — 2015
Master of Public Health (MPH), Public Health Administration and Policy
Montana State University-Bozeman 2006 — 2011
B.S. Health Promotion, Public Health Education and Promotion
Edge Hill University 2008 — 2008
General Studies
Blue Cross and Blue Shield of Minnesota July 2015 - Present
Masterswitch IT, LLC December 2013 - November 2014
Blue Cross and Blue Shield of Minnesota June 2013 - November 2013
SICO America Inc. December 2012 - May 2013
Masterswitch IT, LLC April 2010 - April 2011
US Army January 2009 - February 2010
Skills
Organizational..., Military Experience, PowerPoint, Customer Satisfaction, Microsoft Office, Selling Skills, Risk Assessment, Customer Retention, Windows 7 Migration, Windows 7, Microsoft Exchange, CompTIA A+ Certification, Computer Hardware, VPN, XP, VMware, Technical Support, Windows XP, Help Desk Support, Active Directory, Hardware, Software Installation, CompTIA A+, Troubleshooting
Education
University of Phoenix 2015 — 2019
Bachelors Degree of Science in Information Technology with advanced Cyber Security Certificate, Cyber Security
Inver Hills Community College 2011 — 2012
Network Security
Hastings High School 1998 — 2002
Trinity 1997 — 1998
Blue Cross and Blue Shield of Minnesota June 2015 - August 2015
Your Boat Club May 2014 - September 2014
Haberman Machine and Ness Tech May 2012 - August 2013
Skills
Mathematics, Economics, Statistics, Interpersonal Skills, Leadership, Team Management, Customer Service, Customer Relations, Microsoft Word, Python Programming, SPSS, Mathematica Software, Microsoft Office, Microsoft Excel, Time Management
Education
Gustavus Adolphus College 2012 — 2016
Bachelor's Degree, Mathematics and Financial Economics, GPA 3.6
Stillwater Area High School 2009 — 2012
High School, Mathematics, GPA 3.5
Blue Cross and Blue Shield of Minnesota June 2015 - Present
Blue Cross and Blue Shield of Minnesota August 2014 - June 2015
EXL Laboratories January 2013 - May 2014
C.H. Robinson August 2012 - November 2012
SendGrid November 2011 - August 2012
Front Range Community College January 2011 - May 2012
EBS Support Services May 2011 - March 2012
Skills
Customer Service, Accounts Receivable, Accounting, Invoicing, Financial Reporting, Budgets, Microsoft Excel, Analysis, Software Documentation, Leadership, Financial Analysis, Microsoft Office, Data Analysis, Forecasting, Billing, QuickBooks, PowerPoint, Microsoft Word, Payroll, Outlook
Education
Front Range Community College 2010 — 2011
Associate's degree, Accounting
Castle View High School 2006 — 2009
Blue Cross and Blue Shield of Minnesota August 2015 - Present
Blue Cross Blue Shield of Minnesota May 2005 - Present
Shantytown December 1999 - April 2011
Mallory Alexander International Logistics August 2004 - February 2005
Skills
Insurance, Customer Service, Microsoft Office, Microsoft Excel, Access, PowerPoint, Microsoft Word, Software Documentation, Human Resources, Medicare, Accounting, Strategic Planning, Social Media, Administrative..., Team Leadership, Healthcare, Leadership, Time Management, Account Management, Data Entry, Research, Process Scheduler, Customer Satisfaction, Leadership Development, Lotus Notes, Administration, Public Speaking, Process Improvement, Accounts Receivable, Nonprofits, Invoicing, Project Management, Claims Handling
Education
Herzing University-Minneapolis
Bachelor’s Degree, Health Information Management
Herzing University-Minneapolis 2011 — 2013
Associates Degree, Medical Insurance Billing and Coding, 3.05 GPA
Minnesota School of Business 1995 — 1997
Associates
The Advisory Board Company, Consulting and Management March 2014 - September 2015
The Advisory Board Company, Crimson July 2013 - February 2014
Southwind, a division of The Advisory Board Company January 2013 - June 2013
Practice Transformation Institute 2009 - 2013
CareGuide, Inc. 2008 - 2009
Cardiocom, LLC 2006 - 2008
UnitedHealth Group 2003 - 2006
UnitedHealth Group 2001 - 2003
Blue Cross and Blue Shield of Minnesota 1999 - 2001
Blue Care Network, owned by Blue Cross Blue Shield of Michigan 1996 - 1999
Education
Loyola University of Chicago - Graduate School of Business 1978 — 1980
Master of Business Administration (M.B.A.)
Michigan State University 1976 — 1977
Internship in Health Economics & Policy, Michigan Mid-South Health Systems, Lansing, MI
Grand Valley State University 1971 — 1975
Bachelor of Science (B.S.), Health Sciences
HealthPartners February 2001 - Present
Blue Cross and Blue Shield of Minnesota October 1999 - 2001
Mpls Children's Hospital 1996 - 1999
Skills
Hospitals, Epic Systems, Nursing, Clinical Research, Healthcare Information..., Managed Care, Ambulatory, Disease Management, Utilization Management, Utilization Review, Medicare, Medicare Advantage, Pediatric Nursing
Education
Inver Hills Community College 1994 — 1996
Bachelor of Arts (B.A.), Registered Nursing/Registered Nurse
Minnesota State University, Mankato 1981 — 1985
Biology, General secondary teaching
Cognizant Technology Solutions August 2011 - Present
Blue Cross and Blue Shield of Minnesota February 2011 - Present
Cognizant Technology Solutions February 2011 - August 2011
Ameriprise Financial Services, Inc. June 2009 - February 2011
Infosys Technologies Ltd July 1997 - February 2011
American Express Technologies April 2008 - June 2009
Ameriprise Financial Services, Inc. May 2005 - April 2008
American Express February 2003 - May 2005
American Express May 2001 - February 2003
Aon Risk Solutions June 1997 - May 2001
Skills
Account Management, Program Management, Banking, Retail, Healthcare, Insurance, Budgeting, Planning, Customer Relations, Offshore, Vendor, Integration, ITIL, SDLC, Analysis, Requirements Analysis, Testing, Deployment, Global Delivery, Software Development, Coordination, Data Center, Deliverables, Application Development, Change Management, PMO, Project Planning, Problem Solving, Business Requirements, Microsoft Office, ASP, VBScript, JavaScript, Healthcare Information..., Business Analysis, PMP, Project Portfolio..., Requirements Gathering
Education
Indian Institute of Technology, Kanpur 1995 — 1997
Masters in Technology, Materials and Metallurgical Engineering
Sri Krishnadevaraya University 1991 — 1995
B.Tech, Mechnical Engineering
Verdure Solutions, LLC December 2014 - Present
Blue Cross and Blue Shield of Minnesota August 2005 - December 2014
Park Nicollet Health Services January 2002 - August 2005
Regions Hospital August 2000 - December 2001
St. Luke's Hospital Duluth MN January 1999 - August 2000
Target Corporation January 1992 - January 1999
Skills
Process Improvement, Analysis, Leadership, Project Management, Budgets, Healthcare, Financial Analysis, Training, Financial Reporting, Auditing, Human Resources, Insurance, Compassion, Accounting, Finance, Contract Management, Medical Home, Entrepreneurship, Motivational Speaking, Access, Employee Benefits, Financial Expertise, Entrepreneurial..., Treo Solutions Methods, 3M healthcare..., patient centered..., Accountable Care..., Inspirational, Mensa, Parenthood, Strategy, Health Insurance, HIPAA, Strategic Planning, Medicare, Data Analysis, Healthcare Information..., Program Management, Analytics, Cross-functional Team..., Managed Care, Vendor Management, Business Process..., Team Building, Management, Business Analysis, Management Consulting
Education
University of St. Thomas 2014 — 2016
Master of Business Administration (MBA), Health/Health Care Administration/Management
University of Minnesota-Duluth 1997 — 2000
BAc, Business
Hawaii Pacific University 1991 — 1992
work towards BAc, Business Administration and Management, General
Blue Cross and Blue Shield of Minnesota June 2012 - Present
Second Harvest Heartland December 2010 - Present
Make-A-Wish of Minnesota August 2013 - Present
Yukon Partners July 2008 - June 2012
UnitedHealthcare January 2007 - July 2008
UnitedHealthcare November 2005 - December 2007
UnitedHealthcare November 2003 - October 2005
UnitedHealth Group March 2001 - October 2003
Best Buy 2000 - 2001
Arthur Andersen 1992 - 2000
Skills
Mergers and Acquisitions, Private Equity, Financial Modeling, Financial Reporting, Financial Analysis, Investor Relations, Investor Reporting, Accounting, Strategic Leadership, Six Sigma
Education
University of St. Thomas 1990 — 1992
BA, Accounting
Hamline University 1988 — 1990
Blue Cross and Blue Shield of Minnesota August 2012 - Present
Executive Advisory Board for Curriculum (EABC) for IDSc at the Carlson Schools August 2006 - Present
Human Systems Dynamics Institute January 2011 - Present
Capital Region Watershed District December 2010 - Present
EVS Consulting January 1990 - Present
Professional Association for Computer Training (PACT) 1983 - Present
Advance IT Minnesota March 2009 - July 2012
Target Corporation April 2004 - August 2008
Interdyn Business Microvar 2002 - 2004
MindSharp Learning 2000 - 2001
Skills
Training, Coaching, Leadership Development, Organizational..., Leadership, Vendor Management, Strategic Planning, Process Improvement, Change Management, Instructional Design, IT Strategy, Performance Management, Business Process..., Networking, Data Analysis, Public Speaking, Strategy, Team Leadership, Business Process..., Management, Talent Management, Project Management, Executive Coaching, E-Learning, Program Management, Team Building, Inventory Management, Nonprofits, ITIL, Business Analysis, Teaching, Career Development, Blended Learning, SharePoint, Curriculum Design, Mentoring, Talent Acquisition, Cross-functional Team..., Requirements Analysis, Management Consulting, Budgets, Training Delivery, Workshop Facilitation, Employee Training, Organizational..., Staff Development, Employee Engagement, Performance Improvement, MBTI
Education
Hamline University
BA, Speech and Communications
Employee Benefit Services September 2015 - Present
Dakota County Technical College February 2015 - July 2015
Blue Cross and Blue Shield of Minnesota October 2001 - June 2014
Blue Cross and Blue Shield of Minnesota March 1999 - October 2001
Blue Cross and Blue Shield of Minnesota October 1995 - March 1999
Blue Cross and Blue Shield of Minnesota July 1993 - October 1995
Bloomington Lake Clinic Ltd October 1987 - July 1993
Skills
Insurance, Human Resources, Health Insurance, Process Improvement, HIPAA, Employee Benefits, FMLA, Medicare, Claim, Healthcare, Leadership, Customer Service, Visio, Team Building, Training, Leadership..., Public Speaking, Medicaid, Managed Care, National Accounts, Change Management, Six Sigma, Yellow Belt, StrengthsFinder, Interviewing Skills, Benefits Administration, COBRA, Life Insurance, Cafeteria Plans
Education
Dakota County Technical College 2014 — 2016
Business Managment, Human Resources, 4.0
Northwest Schools Inc. 1986 — 1997
Dipolma, Tourism and Travel Services Management, 3.8
Northfield High School 1982 — 1986
DIpolma
Baker Tilly Virchow Krause, LLP December 2014 - Present
Blue Cross and Blue Shield of Minnesota April 2012 - October 2014
Marquette Real Estate Group August 2007 - April 2012
Shapiro & Zielke June 2007 - August 2007
Fredrikson & Byron October 2002 - June 2007
Skills
Customer Service, Administration, Filing, Outlook, Data Entry, Microsoft Office, Real Estate, Microsoft Word, Microsoft Excel, Time Management, Leadership, Team Building, Reliability, 60-70 WPM, Citrix, Legal Writing, Organization, Receptionist Duties, Telephone Skills, Social Media, Real Estate License, Always Punctual, Process Improvement
Education
Medical Coding & Healthcare Compliance (MCHC) 2014 — 2015
COC, Medical Insurance Coding Specialist/Coder
Minnesota School of Business 2003 — 2006
Diploma, Legal Administrative Assistant
Hennepin Technical College 1998 — 1998
Certificate, Trained Medication Assistant
Hennepin Technical College 1994 — 1994
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
Park Senior High 1989 — 1992
High School Diploma, General
Blue Cross and Blue Shield of Minnesota 2013 - 2014
Marc Hertz Consulting 2012 - 2013
Target September 2011 - November 2012
Target March 2010 - September 2011
Vivaldi Partners February 2006 - February 2010
Genesis Real Estate Development 2008 - 2009
Insight Strategy Advisors September 2005 - January 2006
Helm Agency - WPP March 2005 - August 2005
Blinds to Go 2003 - 2005
Harvard Business School 2001 - 2003
Skills
Business Strategy, Marketing Strategy, Market Research, Business Development, Project Management
Education
Harvard Business School 2001 — 2003
MBA
Harvard University 1993 — 1997
AB
Blue Cross and Blue Shield of Minnesota January 2012 - Present
Blue Cross and Blue Shield of Minnesota April 2010 - January 2012
Blue Cross and Blue Shield of Minnesota October 2007 - April 2010
Unison, Inc. September 2004 - October 2007
Skills
Insurance, Health Insurance, Employee Benefits, Health Savings Accounts, Underwriting, Data Analysis, Healthcare, Managed Care, Leadership
Education
Gustavus Adolphus College 2000 — 2004
Bachelor of Arts (BA)
Eastview High School
York Solutions, LLC May 2015 - Present
Blue Cross and Blue Shield of Minnesota December 2012 - Present
TEKsystems June 2012 - December 2012
Best Buy 2011 - April 2012
University of Minnesota Department of Health and Safety April 2011 - September 2011
Ceridian May 2008 - April 2011
TCF Bank November 2007 - May 2008
Ameriprise November 2006 - October 2007
U.S. Bancorp July 2000 - October 2006
Wells Fargo Financial November 1999 - June 2000
Skills
Human Resource..., Total Rewards, Payroll Administration, HRIS, ERP, SDLC, Oracle, Ceridian, Employee Benefits, Time Off Programs, Software Project..., IT Project Management, MS Office Suite, MS Project, Visio, Process Improvement, Process Management, Vendor Selection, Change Management, Change Management..., Retail HR, Software Conversions, Systems Conversions, Business Intelligence, Data Warehouse..., Crystal Reports, MS Project Enterprise, TALX, SuccessFactors, Tandem Security, Base24, ACH, POS, ATM networks, Card Services, Time Management, Project Management, Program Management, Payroll, SharePoint, Requirements Analysis, Microsoft Office, Strategy, Training, PeopleSoft, Credit Cards, Requirements Gathering, Vendor Management, Risk Management, Resource Management
Education
Lutheran School of Theology in Chicago 1991 — 1993
MA
Wabasso Public School 1976 — 1991
HS Diploma
Gustavus Adolphus College 1983 — 1987
BA
U.S. Bank July 2015 - Present
Digital River May 2013 - July 2015
West Monroe Partners April 2011 - May 2013
Starcom MediaVest Group June 2005 - April 2011
Blue Cross and Blue Shield of Minnesota July 2004 - May 2005
Skills
Employee Relations, Human Resources, Employee Benefits, Onboarding, HRIS, Compensation Review, Employee Law, Payroll, Operations Management, Policy Design, EEO/AA Compliance, HR Policies, Training, Leadership, PeopleSoft, Employment Law, Workforce Planning, Deferred Compensation, Performance Management, Management
Education
Loyola University of Chicago 2005 — 2007
Masters
Gustavus Adolphus College 2000 — 2004
BA
U.S. Bank October 2013 - Present
Blue Cross and Blue Shield of Minnesota July 2011 - October 2013
U.S. Bancorp 2010 - 2011
US Bank January 2001 - June 2010
U.S. Bancorp August 1998 - January 2001
U.S. Bancorp October 1997 - April 1998
Skills
Information Security, Software Documentation, Security, IT Audit, Mainframe, Enterprise Architecture, Management, Payment Industry, Unix, CISSP, Network Security, DB2, Risk Management, Leadership, Enterprise Software, ISO 27001
Education
Gustavus Adolphus College 1987 — 1991
Bachelor of Arts, History
Blue Cross and Blue Shield of Minnesota February 2006 - Present
Allina Hospitals & Clinics February 2005 - February 2006
Keep in Touch Massage & Wellness Center May 2004 - March 2005
Skills
Healthcare, Insurance, HIPAA
Education
Inver Hills Community College
Blue Cross and Blue Shield of Minnesota October 2010 - Present
DHL August 2005 - December 2008
Skills
Health Insurance, Team Building
Education
Drake University 1996 — 2001
Clarity Coverdale Fury January 2011 - Present
Roberts Communications June 2007 - December 2010
Blue Cross and Blue Shield of Minnesota June 2006 - June 2007
Atomic Playpen/M.J. Kretsinger May 2005 - May 2006
ZLR IGNITION October 2004 - May 2005
Strategic America May 2000 - October 2004
Meredith Corporation November 1998 - May 2000
Skills
Brand Development, B2B, Creative Development, Integrated Marketing, Marketing Communications, Marketing Strategy, Advertising, Social Media, Account Management, Healthcare, Marketing, Brand Management, Strategy, Strategic Communications, Direct Mail, Creative Direction, Public Relations, Digital Strategy, Management
Education
Drake University 1996 — 2000
Bachelor of Arts, Journalism and Mass Communication; Public Relations; French
South Saint Paul High School 1992 — 1996
Otis-Magie insurance Agency July 2015 - Present
Casey Drug,LLC December 2014 - Present
Udovich Garbage Service September 2012 - Present
Blue Cross and Blue Shield of Minnesota September 2008 - September 2012
Noramco Engineering Corporation January 2006 - January 2007
Triad Manufacturing 2002 - 2003
Alltool Pinnacle 2000 - 2002
Skills
Customer Service, Microsoft Word, Microsoft Excel, Purchasing, Microsoft Office, Merchandising, Operations Management, Project Management, Negotiation, Photoshop, Switchboard, New Business Development, Fax, 10 Key, AutoCAD, Data Entry, Office Equipment, Photocopier, Customer Satisfaction, Manufacturing, Inventory Management, Continuous Improvement, Retail, Logistics, Project Planning, Sales, Switchboard Operator, Marketing, Business Correspondence, Expense Reports, Assisting Executives, Meeting Scheduling, Executive..., Calendaring, Administrative Office..., Telephone Reception, Executive Level..., Travel Arrangements, Calendars, General Office..., Executive Support, Office Administration, Telephone Skills, Electronic Filing, Spreadsheets, Multi-line Phone, Receptionist Duties, Invoice Processing, Administrative..., Confidentiality
Education
Hibbing Community College-A Technical and Community College 2014 — 2016
Associate of Arts and Sciences (A.A.S.), Pharmaceutical
Itasca Community College 2011 — 2012
Office Administrator, Medical Office Management/Administration
HCC 2005 — 2007
Associate of Arts (AA), Office Administration
The Hartford August 2008 - Present
J.P. Morgan January 2007 - December 2007
Blue Cross and Blue Shield of Minnesota May 2006 - August 2006
Skills
SAS, Underwriting, Property & Casualty..., Financial Modeling, Healthcare, Research, Life Insurance, Public Speaking, Insurance, VBA, General Insurance, Risk Management, Actuarial Science, Microsoft Excel, Data Analysis, Microsoft Office, Financial Analysis, Management, Access, Reinsurance
Education
Georgia State University - J. Mack Robinson College of Business 2006 — 2008
Master, Actuarial Science
Georgia Institute of Technology 2002 — 2006
BS, Mathematics; French, Highest Honors
Blue Cross and Blue Shield of Minnesota March 2013 - Present
Blue Cross and Blue Shield of Minnesota February 2013 - March 2013
Blue Cross Blue Shield of Minnesota August 2011 - February 2013
Self Employed August 2010 - August 2011
Cirdan Health Systems and Consulting February 2007 - September 2010
Towers Perrin February 1997 - September 1999
Deloitte Consulting July 1989 - February 1997
Skills
Analysis, Medicare, Healthcare, Medicaid, Claim, Financial Reporting, Health Insurance, Actuarial Science, Data Analysis, SAS, Employee Benefits
Education
Drake University 1984 — 1989
BSBA, Actuarial Science
Storyworks OnDemand 2014 - Present
Bloom Health 2013 - 2014
Blue Cross and Blue Shield of Minnesota 2011 - 2013
UnitedHealth Group - Ingenix Consulting 2009 - 2011
UnitedHealth Group - Ingenix 2008 - 2009
UnitedHealth Group - Ingenix 2003 - 2008
Stonehill Group, LLP 2001 - 2003
Arthur Andersen LLP 1996 - 2001
Education
Franklin & Marshall College 1992 — 1996
BA, Business Administration, Accounting, Finance, Economics
The Blake School 1984 — 1992
High School
Blue Cross and Blue Shield of Minnesota January 2014 - Present
Blue Cross and Blue Shield of Minnesota August 2013 - January 2014
Blue Cross and Blue Shield of Minnesota April 2007 - August 2013
Blue Cross and Blue Shield of Minnesota February 2006 - April 2007
Blue Cross and Blue Shield of Minnesota August 2004 - February 2006
Blue Cross and Blue Shield of Minnesota March 2003 - August 2004
Wells Fargo February 2000 - July 2002
Wal-Mart May 1996 - April 2000
Super America January 1998 - August 1999
Skills
Health Insurance, Insurance
Education
St. Mary's University of Minnesota 2011 — 2014
Bachelor's degree (in progress), Business
Inver Hills Community College
Associate of Science (AS), Contemporary Business
Blue Cross and Blue Shield of Minnesota March 2013 - Present
Blue Cross and Blue Shield of Minnesota October 2012 - April 2013
Blue Cross Blue Shield of Minnesota September 2011 - October 2012
Blue Cross Blue Shield of Minnesota November 2010 - September 2011
Ingenix November 2009 - November 2010
CoStar Group June 2009 - October 2009
SUPERVALU October 2007 - April 2009
Ingenix Consulting November 1996 - October 2007
Education
Dominican University 1995 — 1998
MLIS, Library and Information Science
St. Catherine University 1986 — 1993
Bachelor of Arts, English
Blue Cross Blue Shield of Minnesota November 2012 - Present
Blue Cross and Blue Shield of Minnesota 2009 - 2012
Blue Cross March 2006 - January 2009
Minnesota Department of Health January 2001 - March 2006
Graco January 2000 - January 2001
University of Minnesota 1998 - 2000
University of Minnesota 1997 - 1998
University of Illinois at Urbana-Champaign May 1988 - December 1996
Skills
Employee Relations, Labor Relations, Mediation, Diversity and Inclusion, Training Facilitation, Performance Management, Recruitments, Retention Strategies, Program Management, Organizational..., Human Resources, Strategy, Coaching, Organizational..., Diversity & Inclusion, Healthcare, HR Consulting, Talent Management, Leadership Development, Leadership, Policy, Employee Benefits, Conflict Resolution, HR Policies, Deferred Compensation, Recruiting
Education
Fisk University
B.A., Sociology
University of Illinois at Urbana-Champaign
J.D., Law
University of Illinois at Urbana-Champaign 1977 — 1983
Master of Arts (M.A.), Public Administration
Blue Cross and Blue Shield of Minnesota August 2014 - Present
Aetna Better Health January 2012 - July 2014
Resolution Health Inc / Wellpoint 2009 - 2011
Health Care Service Corporation December 2002 - August 2009
Florida Blue 1997 - 2000
Skills
Disease Management, Utilization Management, Health Policy, Managed Care, Medicare, Medicaid, Healthcare, Healthcare Management, Health Insurance, Healthcare Information..., Pharmacy Benefit..., Hospitals, Network Development, HIPAA, Informatics, Healthcare Consulting, Healthcare Industry, Public Health, NCQA, Provider Relations, Physicians, EHR, Quality Improvement, HEDIS, EMR, Internal Medicine, Medical Education, Physician Relations, Clinical Research, Revenue Cycle, Patient Safety, HMO, Health Information..., PPO, Health Care Reform, Medicine
Education
University of Pennsylvania - The Wharton School 1989 — 1991
MBA, Health Care, Finance
Georgetown University
BS, Biology
Georgetown University School of Medicine
MD, Medicine
Blue Cross and Blue Shield of Minnesota September 2012 - Present
Blue Cross Blue Shield of Minnesota August 2006 - September 2012
Ecolab February 2001 - August 2006
Andersen Corporation 1998 - 2001
Allina February 1995 - December 1997
Children's Hospital February 1993 - February 1995
Skills
SDLC, Business Intelligence, Process Improvement, IT Strategy, Enterprise Architecture, Business Analysis, IT Management, Leadership, Business Process Design, ITIL, Quality Assurance, Data Warehousing, Business Requirements, Business Process, Architecture, SharePoint, Vendor Management, Analysis, Governance, Requirements Gathering, Testing, SOA, Management, Business Process..., Solution Architecture, ERP, Visio, IT Service Management, Integration, Information Technology, Data Analysis, Requirements Analysis, Enterprise Software, Business Architecture, ETL, Software Development, Data Modeling, Systems Analysis, Resource Management, PMP, TOGAF, Software Project..., PMO, Master Data Management, Application Architecture, EAI, Websphere, Project Portfolio..., Architectures
Education
Georgia Institute of Technology 1991 — 1992
MSHS, Industrial Engineering / Health Systems
University of Minnesota-Twin Cities 1988 — 1991
BME, Engineering: Mechanical / Industrial
Blue Cross and Blue Shield of Minnesota September 2012 - Present
Hollstadt & Associates February 2012 - September 2012
Malinski Drywall September 2007 - March 2012
ADC Telecommunications, Inc December 2006 - November 2007
ADC Telecommunications, Inc 1997 - 2006
ADC's January 1994 - January 1997
Skills
IT Management, Strategic Planning, P&L, Executive Management, Customer Satisfaction, Management, Business Process, Leadership
Education
Harvard Business School 2000 — 2000
Delivering Information Services
Agency for Healthcare Research and Quality July 2014 - Present
Center for Consumer Information and Insurance Oversight, Centers for Medicare and Medicaid Services November 2010 - July 2014
NORC at the University of Chicago November 2009 - November 2010
National Institute for Health Care Management June 2007 - November 2009
Blue Cross and Blue Shield of Minnesota May 2006 - August 2006
Skills
Healthcare, Health Policy, Healthcare Management, Management, Health Insurance, Insurance, Public Health, Qualitative Research, Medicaid, Research, Policy, Medicare, Data Analysis, Quality Improvement, Program Management, Policy Analysis, Program Evaluation
Education
University of Minnesota-Twin Cities 2005 — 2007
MHA, Healthcare Administration
Georgetown University 2000 — 2004
BA, Economics, Psychology
Blue Cross and Blue Shield of Minnesota November 2012 - Present
Blue Cross and Blue Shield of Minnesota 2009 - 2012
Blue Cross Blue Shield August 2006 - November 2009
MN Department of Health January 2001 - May 2006
Skills
Workforce Planning, Onboarding, Talent Management, Performance Management, Employee Engagement, HR Consulting, Organizational..., Succession Planning, Leadership Development, Human Resources, Strategy, Recruiting, Leadership, Staff Development, Training, Employment Law, Policy, Coaching, Diversity & Inclusion, Management, HR Policies, Conflict Resolution
Education
Fisk University
Bachelor of Science (B.S.), Sociology
University of Illinois at Urbana-Champaign
Doctor of Law (J.D.), M.A., Public Administration
University of Illinois at Urbana-Champaign
M.A., Public Administration
Independent Consultant August 2013 - Present
Blue Cross and Blue Shield of Minnesota April 2012 - August 2013
Surescripts-RxHub December 2001 - April 2012
McKesson Health Solutions December 2000 - December 2001
OptumInsight June 1999 - December 2000
Cargill June 1995 - June 1999
Skills
Agile Methodologies, Healthcare Information..., Business Analysis, SDLC, Visio, Software Project..., Analysis, Business Process, Process Improvement, Integration, Software Documentation, Vendor Management
Education
Illinois State University 1990 — 1994
Bachelor’s Degree, Environmental Science
Blue Cross and Blue Shield of Minnesota November 2013 - Present
Holzer Clinic January 2013 - December 2013
Adena Health System December 2009 - May 2012
Huston Nursing Home 2005 - 2009
Skills
Nursing, BLS, Hospitals, Healthcare, Inpatient, Patient Safety, Acute Care, Home Care, EMR, Medication..., Medical/Surgical, ACLS, PALS, ICU, Emergency Room, Orthopedic, Urgent Care, Case Managment, Telemetry
Education
Ohio University 2010 — 2011
BSN, Nursing Science
University of Rio Grande and Rio Grande Community College 2007 — 2009
RN, Registered Nursing/Registered Nurse
Hocking College 2002 — 2005
LPN, Licensed Practical/Vocational Nurse Training
Vinton County High school 1993 — 1996
Blue Cross and Blue Shield of Minnesota July 2015 - Present
BARBRI Inc. January 2014 - August 2015
Thomson Reuters (Formerly West) December 1997 - December 2013
Budde Law Offices 1987 - 1997
Skills
Salesforce.com, Direct Sales, Account Management, Solution Selling, Training, Sales Management, Sales Process, Cold Calling, Sales, Sales Presentations, Lead Generation, Team Leadership, Selling, CRM, Management, Customer Service, Product Management, Business Development, SaaS, B2B, Sales Operations, Leadership, Contract Negotiation
Education
Hamline University School of Law
Juris Doctorate
University of Minnesota-Twin Cities
Bachelor of Arts (B.A.), English
Blue Cross and Blue Shield of Minnesota October 2013 - Present
Ceridian May 2012 - September 2013
ACIST Medical Systems May 2007 - April 2012
Genmar Holdings, Inc. May 1995 - May 2007
Skills
Salesforce.com, Forecasting, Analytics, Strategic Planning, Project Planning, Security, Sales Management, Negotiation, Management, Cross-functional Team..., Customer Service, Marketing, Process Improvement, Sales Operations, Market Analysis, CRM, Customer Retention, Program Management, Leadership, Analysis, Business Development
Education
University of St. Thomas 1986 — 1988
BS, Marketing Management
Hamline University 1984 — 1986
Freedom Motors LLC 2009 - Present
National Assoc Women MBA - MSP November 2012 - Present
Arcola Mills Historic Foundation March 2012 - December 2013
Fil-Mor Express, Inc. 2000 - 2010
North Country Health Services 2008 - 2009
Mayo Management Services Inc 1998 - 2000
DDS Inc 1997 - 1998
Blue Cross and Blue Shield of Minnesota 1989 - 1997
Skills
Start-ups, Project Planning, Operations Management, Ethics, Business Process..., Transportation, Analysis, Recruiting, Business Development, Strategy, Healthcare, Health Insurance, Human Resources, Organizational..., Organizational Learning, Online Research, Purchasing, Business Analysis, Social Media, Training
Education
Saint Mary's University of Minnesota 2009 — 2016
EdD
Corporate Director's Academy
University of St. Thomas
MBA
Gustavus Adolphus College
BA
UnitedHealth Group December 2013 - Present
Wells Fargo Advisors March 2013 - Present
Associated Bank September 2013 - December 2013
Blue Cross and Blue Shield of Minnesota May 2012 - February 2013
TJX Companies July 2011 - April 2012
Allianzlife October 2010 - June 2011
Carefirst Blue Cross Blue Shield July 2010 - September 2010
ICRISAT 1996 - 2009
Skills
Database Design, Data Warehousing, Informatica, XML, Visio, Access, Leadership, Oracle, Business Intelligence, SDLC, Management, Data Modeling, Requirements Analysis
Education
The University of Findlay 2008 — 2009
MBA, Management
IGNOU
MCA, Computer Applications
Osmania University
MA, English Literature
Pondicherry University
MHRM, Human Resources Management
St. Ann's High School
St. Ann's High School
Robert Half Technology May 2015 - Present
GHK Computer Services, LLC May 2009 - Present
Blue Cross and Blue Shield of Minnesota December 2012 - January 2015
Robert Half Technology August 2012 - November 2012
University of Minnesota May 2011 - November 2011
Kroll Ontrack January 1995 - April 2009
Kroll Ontrack 1995 - 2009
3M 1987 - 1992
Skills
Troubleshooting, Hardware, Computer Hardware, Servers, Software Installation, Storage, Computer Forensics, Security, Computer Security, Windows, System Administration, Computer Repair, Microsoft Office, Security Clearance, Soldering, Electronics, Unix, Network Security, Administration, Supervisory Skills, Hard Drives, VMware, Laptops, Linux, Computer Maintenance, Engineering, Supervisory Experience, Government Agencies, Hardware Diagnostics, Optical Microscopy, Staff Supervision, Supervising, Data Structures, Disk Drive, SATA, SSD, Computer Hardware..., Troubleshooting Hardware, Innovative Problem..., Diagnostics, VMware vSphere, Disaster Recovery
Education
Takoda 2015 — 2015
HTML and CSS
Hamline University 1985 — 1989
Physics, Physics with minor in Computer Science and Math
Blue Cross and Blue Shield of Minnesota March 2015 - Present
Unity Health Insurance December 2009 - March 2015
Baker Tilly Virchow Krause, LLP July 2008 - December 2009
BKD CPAs & Advisors June 2006 - August 2006
Education
Indiana University - Kelley School of Business 2006 — 2008
MBA, Accounting & Financial Analysis, 3.73 GPA
Indiana University - Kelley School of Business 2003 — 2006
Bachelor of Science, Finance & Accounting, 3.99 GPA
Healthpartners September 2014 - Present
Clinicor/Metropolitan Health Plan April 2014 - September 2014
Allina Home Care and Hospice August 2012 - November 2013
Blue Cross and Blue Shield of Minnesota June 2008 - July 2012
Blue Cross and Blue Shield of Minnesota June 2008 - July 2012
United Hospital June 2006 - July 2008
UnitedHealth Group January 2008 - June 2008
on Telemetry Step Down Unit January 2007 - February 2008
Fairview Home Care and Hospice, Minneapolis April 1998 - January 2007
Woodlake Medical Clinic January 1997 - April 1998
Skills
Home Care, Nursing, Wound Care, Internal Medicine, Epic Systems, Healthcare, EKG, Medicaid, Utilization Management, Medicare, Disease Management, Physicians, Case Managment, Direct Patient Care, Staff Development, Case Management
Education
South St. Paul High School 1987 — 1991
Globe College of Business
Inver Hills Community College
Associate's degree, Registered Nursing/Registered Nurse
Inver Hills Community College
Associate of Science
St. Paul Technical College
Hennepin County Medical Center October 2014 - Present
CHAMBERLIN EDMUND & ASSOCIATES August 2013 - October 2014
Wells Fargo March 2012 - March 2013
Blue Cross and Blue Shield of Minnesota April 2008 - December 2008
Hennepin County June 1994 - April 2008
Education
Hamline University
Bachelor of Arts, Psychology
Hamline University
Bachelor of Arts, Business Administration
Blue Cross and Blue Shield of Minnesota July 2012 - Present
Coach April 2012 - August 2012
Allianz Life October 2011 - March 2012
Wells Fargo Home Mortgage April 2010 - June 2011
Freddie Mac March 2009 - March 2010
IBM January 2008 - December 2009
Wells Fargo Home Mortgage 2007 - 2008
Freddie Mac 2006 - 2007
Skills
Data Integration, Data Modeling, Data Warehousing, Oracle, SQL, SDLC, Requirements Analysis, Database Design, Microsoft SQL Server, Teradata, Business Analysis, ETL
Education
Fairleigh Dickinson University
Blue Cross and Blue Shield of Minnesota April 2014 - Present
Healthsenseapril October 2013 - April 2014
Medica July 2011 - September 2013
OptumHealth April 2010 - June 2011
Minnesota Gastroenterology June 2005 - 2010
Fairview Health Services January 1999 - June 2005
Skills
Utilization Management, Case Management, HIPAA, Medicare, Medicaid, Managed Care, Healthcare, Healthcare Management, Healthcare Information..., Health Insurance, EMR, Hospitals, EHR, Nursing, Clinical Research, Quality Improvement
Education
Inver Hills Community College
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Minnesota State University, Mankato
BS, Management
Thomson Reuters May 2013 - Present
Thomson Reuters October 2011 - May 2013
Blue Cross and Blue Shield of Minnesota February 2009 - January 2011
Dispute Resolution Center February 2007 - December 2010
Melrose Student Suites June 2004 - September 2008
Skills
Westlaw, Legal Compliance, Mediation, Healthcare, Litigation, Appeals, Social Media, Legal Research, Contract Negotiation, Civil Litigation, Legal Writing, Trusts, Hearings, Legal Issues, Microsoft Office, Employment Law, Licensing, Microsoft Excel, Alternative Dispute..., Corporate Law, Negotiation, Policy, Estate Planning, Family Law, Health Law, Workers Compensation, Corporate Governance, Litigation Support, PowerPoint, Intellectual Property, Customer Service, Legal Assistance, Microsoft Word, Arbitration, Product Liability, Insurance, Criminal Law, Public Speaking, Courts, Dispute Resolution, Policy Analysis, Leadership, Insurance Law, Research, Personal Injury, Editing, Strategic Planning, Bankruptcy, Commercial Litigation, Nonprofits
Education
Hamline University School of Law 2006 — 2009
JD, Law
District 2 Community Council April 2014 - Present
Family Relief Services, LLC August 2009 - Present
Ardent Home Health Care 2013 - Present
Blue Cross and Blue Shield of Minnesota February 2015 - April 2015
Lender Processing Services, Inc. (LPS) 2007 - 2008
Fidelity National Information Services 2004 - 2007
Skills
Community Outreach, Customer Service, Management, Fundraising, Nonprofits, Team Building, Event Planning, Microsoft Excel, Strategic Planning, Interpersonal Skill, Time Management
Education
Globe University-Woodbury 2010 — 2014
Bachelor of Science (BS), Business Management - Emphasis Finance
Metropolitan State University 2005 — 2006
Social Work
Prosource Education Services 2001 — 2001
Real Estate License, Real Estate
State of Minnesota Department of Human Services October 2014 - Present
State of Minnesota Department of Human Services January 2013 - Present
State of Minnesota December 2006 - January 2013
Ecumen March 2000 - December 2006
Blue Cross and Blue Shield of Minnesota January 1997 - March 2000
Skills
Public Health, Program Evaluation, Policy, Disaster Response, Health Education, Volunteer Management, Research, Healthcare, Technical Writing, Public Speaking, State Government, Microsoft Office, Customer Service, Program Management, Microsoft Excel, Emergency Services, Nonprofits, Grant Writing, Program Development, Public Policy, Government, Public Administration
Education
Hamline University 2010 — 2013
Master's Degree, Public Administration
UnitedHealth Group May 2013 - Present
UnitedHealth Group November 2010 - May 2013
BlueCross BlueShield of Minnesota November 2007 - September 2009
Blue Cross and Blue Shield of Minnesota September 2006 - November 2007
2005-2006 Scot Lewis Schools August 2005 - August 2006
New Horizon Child Care January 1999 - January 2004
Skills
Project Management, Customer Service, Business Process, Outlook, Health Insurance, Microsoft Office, Process Improvement, Insurance, Visio, Microsoft Excel
Education
Inver Hills Community College 2002 — 2011
Associate in Arts, Certificate, Liberal Arts, Sales and Marketing
2004-2005 Scot Lewis School 2004 — 2005
2002-2003 Dakota County Technical College 2002 — 2003
Apple Valley High School 1998 — 2002
Delta / Dept of Community Health Medicaid December 2012 - October 2014
Blue Cross and Blue Shield of Minnesota July 2011 - May 2012
NASCO June 2004 - June 2010
Affiliated Computer Services January 2003 - February 2004
Skills
SDLC, Visio, Business Analysis, Requirements Analysis, Agile Methodologies, Requirements Gathering, Software Project..., Software Documentation, SharePoint, Business Intelligence, Systems Analysis, Data Analysis, Process Improvement, Testing, Program Management, Access, Project Management, User Acceptance Testing, Data Warehousing, DB2
Education
DeVry University-Georgia
Bachelor's degree, Technical Management
Blue Cross and Blue Shield of Minnesota February 2015 - Present
Allina Health February 2012 - February 2015
Allina Hospitals & Clinics May 2010 - September 2012
Skills
Epic Systems, Healthcare, Revenue Cycle, HIPAA, EHR
Education
Inver Hills Community College 2009 — 2009
Nursing Assistant Certification, Pre-Nursing Studies, A
Lowe's Home Improvement October 2013 - Present
Photography by Karla October 2012 - Present
Center for Equality of Sioux Falls, SD January 2013 - July 2013
Center for Equality November 2010 - June 2012
Wellmark Blue Cross Blue Shield of South Dakota September 2008 - June 2010
Blue Cross and Blue Shield of Minnesota July 2001 - June 2008
Skyline Exhibits July 1993 - June 2001
State of Minnesota May 1993 - June 2000
American Security & Investigations February 1990 - April 1991
Pearle Vision December 1988 - February 1990
Skills
Organization, Goal Oriented, Customer Service, Management, People Skills, Teaching Adults, Experienced Trainer, Photography, Commercial Photography, Digital Photography, Research, Databases, Project Planning, Leadership, Medicare, Healthcare, Time Management
Education
Dakota County Technical College 1992 — 1993
Occupational Proficiency Degree, Photographic Technology
Canby Area Vocational Technical Institute 1980 — 1981
Occupational Proficiency Degree, Graphic Communications
Luverne Jr & Sr High School 1975 — 1980
Diploma, General Studies
Office Team/Prime Therapuetics February 2012 - Present
Blue Cross and Blue Shield of Minnesota 2008 - 2009
HealthPartners 2007 - 2008
Skills
Medical Terminology, Healthcare, HIPAA, Insurance, Medical Records, Leadership, Nursing, Customer Service, Healthcare Information...
Education
Dakota County Technical College 2009 — 2011
AA, Medical Administrative/Executive Assistant and Medical Secretary
OptumInsight August 2010 - Present
Blue Cross and Blue Shield of Minnesota May 1988 - October 2009
Skills
Clerical Skills
Education
Dakota County Technical College 1986 — 1988
Medical Secretary Degree, General Office Occupations and Clerical Services
Lakeville High School 1984 — 1986
General
ClearStone Solutions (BCBS MN Affiliate) June 2007 - Present
UnitedHealth Group June 2006 - June 2007
Bioscrip Inc April 2003 - June 2006
Blue Cross and Blue Shield of Minnesota January 2002 - March 2003
Skills
Policy, Team Building, Medicare Part D, Microsoft Access,..., Windows 98, 2000, XP, Epic Systems, IDX, Smart Systems, Allwin, McKesson STAR, RxClaims, Deligation, Clinical and..., Proficiencies in..., Medicare A, B, D and..., Organization, Point of contact for..., Time Management, Medicare Advantage, Medicare Prescription..., Project Management, Vendor Management, Vendor Audit, Health Insurance, Healthcare, Insurance, Managed Care
Education
Inver Hills Community College 2012 — 2013
AS, Business Management with emphasis in Health Care
Blue Cross University-Fred Preyor Seminar 2012 — 2012
Innovation: Creativity driving Results:
Blue Cross University-Fred Preyor Seminar 2011 — 2011
Project Management Fundamentals, Project Charter, Project Plan, and Timely Project Execution.
Dakota County Technical College 2007 — 2007
CNA/HHA Certified, Advanced CPR and Advanced BLS certified
Blue Cross and Blue Shield of Minnesota August 2014 - Present
Bluecross Blueshield of Minnesota December 2000 - Present
Skills
Microsoft Excel, PowerPoint, Sales, Health Insurance, Employee Benefits, Customer Service, Process Improvement, Leadership, Insurance, Microsoft Office, Strategic Planning, Microsoft Word, Project Management
Education
Inver Hills Community College 1988 — 1991
Businesss management
Minnesota Department of Veterans Affairs May 2014 - Present
Blue Cross and Blue Shield of Minnesota January 2008 - April 2014
University of Minnesota October 1997 - September 2003
US Navy May 1981 - May 2001
Skills
Health Insurance, Claim, Medicare, Call Centers, HIPAA, Telephony, Telecommunications, Telecommunications..., Customer Service, Claims Resolution, Claims Investigations, Microsoft Office, Project Coordination, Intelligence Analysis, Technical Translation, Foreign Languages, Complaint Investigations, Software Documentation, Analysis
Education
Defense Language Institute 1999 — 1999
Graduate - Serbian/Croation Languages
Survival Evasion and Escape (SERE) School - Advanced 1998 — 1998
Wilderness survival
University of Minnesota-Twin Cities 1988 — 1992
Russian Studies
Survival Evasion and Escape (SERE) School - Basic 1984 — 1984
Wilderness survival
Defense Language Institute 1981 — 1982
Graduate, Russian Language
Outward Bound School - Leadville, Colorado 1981 — 1981
Graduate, Mountaineering, climbing, backpacking, camping, outdoor group leadership
Hastings School District, Hastings, MN September 2003 - May 2011
Health Systems Intergration, Inc. October 1996 - February 1998
Blue Cross and Blue Shield of Minnesota October 1994 - October 1996
Education
University of Wisconsin-River Falls 1984 — 1987
Bachelor of Applied Science (B.A.Sc.), Business Administration and Marketing, General
Inver Hills Community College 1982 — 1984
Associate of Arts (A.A.), Fashion Merchandising/Business Administration
United Natural Foods October 2013 - Present
Cintas January 2007 - October 2013
Schwans October 2005 - January 2007
Blue Cross and Blue Shield of Minnesota August 1999 - October 2005
Skills
Cold Calling, Sales Process, Account Management, Sales Presentations, Direct Sales, Sales, B2B, Sales Operations, Selling, Sales Management, Customer Retention, Outside Sales, Contract Negotiation, New Business Development, Customer Satisfaction, Sales Force Development, Qualifying Prospects, Customer Service, Salesforce.com, Team Building
Education
Minnesota State University, Mankato 1997 — 1998
Business
Inver Hills Community College 1995 — 1997
Business
Blue Cross and Blue Shield of Minnesota June 2014 - Present
Blue Cross and Blue Shield of Minnesota 2012 - June 2014
HealthPartners 2008 - 2012
Skills
HIPAA, Compliance, Internal Audit, Quality Auditing, Insurance Regulatory, Analysis, Reports, Written Correspondence, Appeals, Compliance Procedures, Quality Assurance, Quality Results, Policy Writing, Procedure Creation, Healthcare, Claims Review, Claims Resolution, Codes, Dispute Resolution, Templates, Presentations, Medical Terminology, Microsoft Word, Microsoft Excel, Visio, Process Improvement, Health Insurance, Oral Communication, Organization, Federal Government, Medicare, Medicaid, Reporting & Analysis, Investigation, Customer Oriented, Medicare Part D, Healthcare Industry
Education
Gonzaga University
some coursework, Organizational Leadership
University of Wisconsin-Madison
BA, History
Blue Cross and Blue Shield of Minnesota October 2012 - Present
Skills
Healthcare, Health Insurance, Employee Benefits, Benefits Administration, Claim, Data Entry, Customer Service, Outlook, Access, Microsoft Excel, Microsoft Office
Education
Metropolitan State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Inver Hills Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Hennepin County Medical Center November 2010 - Present
OnCall February 2007 - September 2010
HealthPartners January 1998 - December 2006
Health Risk Management (H.R.M.) January 1994 - December 1997
Self employed August 1992 - January 1994
Great-West Healthcare August 1987 - August 1992
Diversified Claims Association (DCA) July 1986 - August 1987
John Alden Life Insurance Cmpany April 1982 - October 1984
Blue Cross and Blue Shield of Minnesota August 1978 - April 1982
Skills
Healthcare Management, Epic Systems, Healthcare, Hospitals, EHR, EMR, Healthcare Information..., HIPAA, Revenue Cycle, Inpatient, CPOE, Physician Relations, Medical Terminology, Patient Safety, Cerner, Quality Improvement, Health Information..., Healthcare Consulting, Medicare, Medical Billing, Medicaid, Leadership
Education
Dakota County Technical College 1985 — 1987
Associate of Arts (A.A.), Data Processing and Accounting
University of Minnesota-Twin Cities 1974 — 1975
Communications and French, College
Dunham's Sports September 2013 - March 2015
Blue Cross and Blue Shield of Minnesota May 2012 - November 2013
Blue Cross and Blue Shield of Minnesota February 2006 - May 2012
Skills
Claim, Microsoft Office, Medicare, Health Insurance, Insurance, Customer Service, HIPAA, PowerPoint, Data Entry, Call Centers, Sales, Leadership, Team Building, Teamwork, Inventory Management, Training, Process Improvement, Telephone Skills, Customer Satisfaction, Medicaid, Strategic Planning, Managed Care, Healthcare, Retail, Public Speaking, Merchandising, Outlook
Education
Duluth Business University 1998 — 2000
Associate of Arts and Sciences (A.A.S.), Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Mesabi Range Community and Technical College
Nursing Assistant/Aide and Patient Care Assistant/Aide
State of Minnesota DHS
Certificate, Personal Care Assistant
Blue Cross and Blue Shield of Minnesota May 2011 - Present
Kelly Services - BCBSMN May 2011 - Present
Liberty Tax Service November 2007 - July 2009
Kelly Financial Services - US Bank February 2007 - November 2007
Childrens Hospital and Clinics of Minnesota May 2005 - February 2007
Skills
Process Improvement
Education
Metropolitan State University 2010 — 2013
Bachelor's degree, Focus on Business
Globe University-Woodbury 2003 — 2006
Associate's degree, Accounting