Blue Cross and Blue Shield of Minnesota
Industry: Company
DescriptionHeadquarters: Eagan, Minnesota, United States CEO: Craig E. Samitt M.D. Founded: 1933 Parent organization: Aware Integrated, Inc. Subsidiaries: Employer Provider Network, Inc, MII Services, Inc., Blue Plus, Inc SVPs: Ruth Hafoka, Scott Lynch
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1,294 Blue Cross and Blue Shield of Minnesota employees in database. Find out everything there's to know about Blue Cross and Blue Shield of Minnesota employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross and Blue Shield of Minnesota Employees
Carlson Wagonlit Travel October 2014 - Present
The Nerdery October 2013 - September 2014
Optum March 2011 - October 2013
Optum May 2008 - March 2011
Carlson Hospitality Worldwide October 2005 - May 2008
Carlson Marketing May 2000 - October 2005
Carlson Marketing October 1998 - April 2000
MedAmicus, Inc. November 1996 - August 1998
Allina Hospitals & Clinics November 1994 - November 1996
Blue Cross and Blue Shield of Minnesota December 1992 - November 1994
Skills
Unica, Project Management, Process Management, Situational Leadership, Six Sigma, Change Management, Performance Management, Coaching for Excellence, Consulting, Supervisory Skills, Microsoft Office, Visio, Managed Care, Business Process..., Process Improvement, Healthcare, Training, Business Analysis, Leadership, Management, Program Management
Education
College of St. Benedict 1988 — 1992
Bachelor of Arts (B.A.), English
ShanCan Design 2005 - Present
Blue Cross and Blue Shield of Minnesota 2005 - Present
FLS (Feather, Larson, Synhorst) 2000 - 2005
Skills
Digital Photography, Advertising, Photoshop, Indesign, QuarkXPress, Copywriting, Logo Design, Portrait Photography, Fine Art Phot, Wedding Photography, Family Photography, Graphic Design, Illustrator, Lightroom, Dreamweaver, Image Editing, Microsoft Office, HDR Photography, Layout, Package Design, InDesign
Education
Brown College
Bachelors, Visual Communications/Graphic Design
Dakota County Technical College
Certificate, Graphic Communications
Hastings High School
Diploma
St. Jude Medical February 2015 - June 2015
CHS December 2014 - February 2015
United Health Group January 2014 - September 2014
U.S. Army May 2010 - February 2014
St. Jude Medical October 2013 - January 2014
Blue Cross and Blue Shield of Minnesota July 2013 - September 2013
MN Army National Guard Recruiting and Retention December 2011 - April 2013
Skills
Network Security, Microsoft Office..., Customer Service, Time Management, Troubleshooting, Managing and..., Satellite Communications, Cisco Routers & Switches, Firewalls, Security+, Cisco VoIP, Software Installation, A+, Mobile Device Management, Windows 7, Active Directory, Help Desk Support, Technical Support, XP, Microsoft Exchange, VMware, VPN, TCP/IP, Active DoD Secret..., Leadership, Lotus Notes, OS Migration, VTC, Blackberry Enterprise..., Remedy Ticketing System, Disk Encryption, Citrix, Process Flow..., Tivoli Access Manager, Access Control..., WebEx, SCCM, Computer Hardware, Cisco IOS, Network Administration, Windows XP
Education
Century College 2012 — 2016
Information Technology- Information Security
City of Oakdale February 2014 - Present
Blue Cross and Blue Shield of Minnesota August 2012 - Present
Council on Asian Pacific Minnesotans August 2010 - Present
Real Estate Masters June 2006 - Present
Council on Asian Pacific Minnesotans (CAPM) November 2012 - March 2013
Blue Cross Blue Shield of Minnesota August 2007 - August 2012
HDL Corporation January 2007 - July 2009
State of MN February 2002 - August 2007
Primerica Financial Services February 2004 - June 2006
Hennepin County September 1998 - February 2002
Skills
Negotiation, Program Development, Community Outreach, Strategic Planning, Real Estate, Team Building, Public Speaking, Health Insurance, Microsoft Office, Leadership, Product Management, Project Management, Collaboration, Problem Solving, Accountability, State Government, Network Administration, Diversity & Inclusion, Training, Nonprofits, Marketing, Analysis, Policy, Sales, Public Relations, Marketing Strategy, Recruiting, Time Management, Healthcare, Interviews, Fundraising, Leadership Development, Data Analysis, Management, Entrepreneurship, Budgets
Education
Saint Mary's University of Minnesota 2012 — 2015
Master of Arts in Health & Human Services Administration
Metropolitan State University 2009 — 2011
Bachelor of Arts (B.A.), Social Science
California State University-Chico 1991 — 1997
Cultural Anthropology
Blue Cross and Blue Shield of Minnesota April 2014 - Present
Minnesota Department of Human Services January 2004 - April 2014
Minnesota Department of Human Services December 1998 - December 2003
Minnesota Department of Human Services July 1997 - December 1998
Skills
Leadership, Management, Teamwork, Project Management, Continuous Improvement, Supervisory Skills, Project Planning, Business Decision Making, Lean Tools, Analytics, Performance Measurement, Customer Service, Time Management, Organization Skills, Collaboration, Communication, Easily Adaptable, Problem Solving, Mentoring, Coaching, Data Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, Visio, Business Process..., Process Improvement, Key Performance..., Change Management, Statistics, Green Belt, Lean Six Sigma, Diversity & Inclusion, Workflow Diagrams
Education
St. Catherine University
Bachelor’s Degree, Healthcare Management
Century College
Associate’s Degree, Business Administration
Northfield Hospital & Clinics August 2013 - Present
Blue Cross and Blue Shield of Minnesota July 2002 - June 2011
Skills
Leadership, Training, Process Improvement, Healthcare, Team Building, Business Analysis, Analysis, Research, Databases
Education
Fontana High School 1988 — 1992
diploma
Chaffey College
Associate's degree, Behavioral Sciences
Blue Cross and Blue Shield of Minnesota March 2015 - Present
Periscope March 2013 - March 2015
Allstate July 2012 - March 2013
Sal's Bar and Grill January 2011 - May 2012
The T-Spot January 2010 - May 2012
The T-Spot January 2009 - May 2012
Manhattan Beach Lodge May 2010 - August 2011
PHH Mortgage December 2008 - May 2009
Skills
Customer Service, Microsoft Excel, PowerPoint, Outlook, Microsoft Office, Microsoft Word, Leadership, Time Management, Event Planning, Marketing, Teamwork, Advertising, Event Management, Sales, Public Relations
Education
College of St. Benedict 2008 — 2012
Bachelor of Arts, Management
Totino-Grace High School 2004 — 2008
Blue Cross and Blue Shield of Minnesota December 2002 - Present
American Security LLC May 2000 - December 2002
Hannon Security Services January 1999 - May 2000
Allied Security INC August 1998 - December 1998
American Security Corp September 1997 - July 1998
American Protective Services June 1997 - August 1997
Skills
Corporate Security, Security Management, Leadership, Security, Team Leadership, Risk Assessment, Customer Service, Program Management, Management, Human Resources, Access, Process Scheduler, Administration, Training, Payroll, Physical Security, Team Building, Access Control
Education
Dakota County Technical College 2013 — 2015
Associate of Arts and Sciences (AAS), Management for Technical Professionals
Chippewa Valley Technical College
Business Management
Western Wisconsin Technical College 1995 — 1996
Food Service Management and Accounting
River Falls High School 1991 — 1995
Blue Cross and Blue Shield of Minnesota June 2015 - Present
Children's Hospitals and Clinics of Minnesota June 2014 - June 2015
Cigna May 2013 - June 2014
CIGNA March 2011 - May 2013
Cigna October 2008 - May 2011
OptumHealth December 2006 - October 2008
Health Fitness Corporation August 2005 - November 2006
Skills
Health Education, Healthcare Information..., Leadership Development, Disease Management, Healthcare, Healthcare Management, Clinical Research, Health Promotion, Wellness, Fundraising, Management, Personnel Supervision, Product Development, Program Improvement, Project Management, Training
Education
Capella University 2009 — 2011
MBA, Project Management
The University of North Dakota 2001 — 2005
BS, Exercise Science
Blue Cross and Blue Shield of Minnesota February 2015 - Present
Fossum Family Farm LLC May 2001 - Present
Blue Cross and Blue Shield of Minnesota July 2012 - February 2015
Blue Cross Blue Shield of Minnesota February 2006 - July 2012
Blue Cross Blue Shield of Minnesota December 1988 - February 2006
Skills
Business Planning, Project Implementation, Business Readiness, Deployment, Space Planning, Security, Communications Planning, Business Process, Business Analysis, Auditing, Documentation, Claims Resolution, Reporting & Analysis, Issues Management, Risk Management, Deliverables, Operational Efficiency, Mentoring, System Deployment, Training, Project Management, Segregation of Duties, Software Documentation, Business Process..., Visio, Vendor Management, SDLC, Information Technology, Business Process Mapping, Health Insurance, HIPAA, Governance, Process Improvement, Access, Management, Testing, Insurance, Business Requirements, Information Security, Medicare, Managed Care, Claim, PMP, Healthcare, Program Management, Healthcare Information..., SharePoint, Quality Assurance, Requirements Analysis, Resource Management
Education
Benchmark Computer Learning 2000 — 2000
Certification, R5 Domino Designer
Century College 1981 — 1982
Certification, Medical Secretary, Insurance Clerk
Century College 1980 — 1980
Certification, Nursing Assistant
Blue Cross and Blue Shield of Minnesota September 2013 - Present
Blue Cross and Blue Shield of Minnesota January 2012 - September 2013
Skills
Leadership, Organization, Job Coaching, Communication, Employee Training, Problem Solving, Customer Service
Education
Buena Vista University 2004 — 2008
Bachelor of Science (B.S.), Biology, General
Securian Financial Group April 2015 - Present
Project for Pride in Living August 2013 - July 2014
Blue Cross Blue Shield of Minnesota May 2010 - November 2012
Blue Cross and Blue Shield of Minnesota February 2007 - May 2010
Blue Cross and Blue Shield of Minnesota July 2005 - February 2007
Skills
Training, Workshop Facilitation, Talent Management, Organizational..., Leadership, Performance Management, Employee Engagement, Process Improvement, Program Management, Consulting, Project Management, Blended Learning, Instructional Design, Public Speaking, Adult Education, Mentoring, Marketing, Recruiting, Job Coaching, Nonprofits
Education
University of Saint Thomas
M.A., Human Resources & Change Leadership
University of St. Thomas 1997 — 1998
Licensure in Elementary Education/Graduate work in Education, Collaborative Urban Educator Fellow, Curriculum & Instruction
Concordia University-St. Paul 1991 — 1993
B.A., Communications
Blue Cross and Blue Shield of Minnesota July 2013 - Present
Blue Cross Blue Shield of Minnesota October 2008 - July 2013
Blue Cross Blue Shield of Minnesota May 2006 - October 2008
Blue Cross and Blue Shield of Minnesota February 2004 - May 2006
Cope & Peterson, PA April 1994 - February 2004
Skills
Health Insurance, Insurance, Medicare, Claim, Medicare Part D, HIPAA, Process Improvement, Call Center, Medicaid, Customer Service, Employee Benefits, Managed Care, Healthcare, Provider Relations, Microsoft Excel, Claims Management, Call Centers, Leadership, Team Building, Training, Strategic Planning
Education
College of St. Benedict 1985 — 1989
Bachelor of Arts (BA), English
V.L. Reishus High School 1973 — 1985
High School Diploma
Blue Cross and Blue Shield of Minnesota February 2015 - Present
PadillaCRT November 2012 - January 2015
Merrill Lynch and Co September 2006 - November 2012
Piper Jaffray and Co June 2005 - September 2006
Center for Health and Healing, Inc June 2003 - August 2004
Skills
Series 7, Customer Relations, Series 66, Customer Service, Wealth Management, Communication Skills, Social Media, Leadership, Strategy, Public Relations, Advertising, Strategic Communications, Uniform Combined State..., Project Management, Corporate Communications, Marketing, Press Releases, Internal Communications
Education
Gonzaga University 2009 — 2011
Master of Arts, Communication and Leadership
College of St. Benedict 2001 — 2005
Bachelor of Arts, Communication
Blue Cross and Blue Shield of Minnesota July 2006 - Present
St. Jude Medical April 1998 - March 2006
North American Membership Group 1991 - 1998
Skills
Financial Analysis, Accounting, Insurance
Education
University of Minnesota - Carlson School of Management 1990 — 1993
Bachelor of Science (B.Sc.), Accounting
Century College
Associate of Arts (A.A.), Accounting
Pythian February 2013 - Present
BT Americas March 2000 - December 2012
Macro Group April 1998 - March 2000
Blue Cross and Blue Shield of Minnesota March 1994 - April 1998
Skills
Microsoft SQL Server, SQL Tuning, Performance Tuning, Microsoft Cluster, High Availability, Windows Server, Linux, IIS, Replication, Databases, SQL, Database Administration, Windows, Relational Databases, Database Admin, Database Design
Education
Dakota County Technical College 1984 — 1986
Associate's degree, Data Processing
Target May 2012 - July 2012
Wells Fargo Capital Finance December 2011 - March 2012
Sleep Number by Select Comfort June 2011 - November 2011
Cargill April 2010 - October 2010
Target October 2009 - February 2010
Blue Cross and Blue Shield of Minnesota May 2007 - March 2008
Metropolitan Health Plan August 2006 - January 2007
UnitedHealth Group June 2005 - February 2006
UnitedHealth Group August 2003 - June 2005
Knight Financial Advisors November 2002 - April 2003
Skills
MS Project, Process Improvement, Business Process, Project Management, Program Management, Team Leadership, Management, Six Sigma, Change Management, Leadership, Visio, Business Analysis, Microsoft Project, SharePoint, Consulting, Vendor Management
Education
Normandale Community College 1992 — 1996
AA Degree
College of DuPage
Optum Insight February 2014 - Present
Blue Cross and Blue Shield of Minnesota March 2013 - January 2014
Invado International October 2008 - February 2013
Long Term Care Group, Inc. December 2007 - February 2009
Wells Fargo Home Mortgage February 2007 - August 2007
Capella Education Company November 2004 - February 2007
Hartford Life March 1997 - November 2004
Mq Software Engineering & Consulting 2003 - 2003
Xplor International 1997 - 2002
Skills
Change Leadership, Team Leadership, Cross-functional Team..., Program Management, Account Management, Risk Management, Contract Management, Practice Management, Software Project..., Project Portfolio..., Agile Project Management, Offshore Project..., Web Project Management, Project Documentation, Business Analysis, Project Planning, Project Implementation, Project Execution, Project Delivery, Integrated Project..., RFP, SOW, Funding..., Coaching Staff, Staff Mentoring, Project Troubleshooting, IT Consulting, Financial Reporting, Executive Reporting, Project Reporting, Data Center Migration..., Document Management..., Business Operations and..., Web Design, Web Search Engine..., Strategic Planning, Strategic Thinking, Business Strategy, Business Management, Management, Business Development, Project Management, Change Management, Consulting, Business Intelligence, SDLC
Education
College of St. Benedict 1981 — 1985
BA
Saint John's University 1981 — 1985
Ahmann-Martin November 2009 - August 2015
Blue Cross and Blue Shield of Minnesota January 2008 - October 2009
Towers Watson (formerlay WatsonWyatt Worldwide) 2005 - 2008
HealthPartners 2003 - 2005
HealthPartners 1996 - 2003
HealthPartners 1995 - 1996
HealthPartners 1992 - 1995
University of Minnesota Medical Center, Fairview 1985 - 1990
Skills
Employee Benefits, Managed Care, Healthcare, Disease Management, Wellness, Population Health, Clinical Consulting, Risk Management, Vendor Management, Strategic Planning, Accountable Care, Onsite primary care..., Medical Case Management, Health Insurance, Strategic Partnerships, Health Promotion, HIPAA, Clinical Research, Process Improvement
Education
Minnesota State University, Mankato
Master of Science (M.S.)
Creighton University
Bachelor of Science in Nursing (B.S.N.), Nursing
Luther College Decorah, Iowa
Bachelor of Arts (B.A.), Psychology and Biology
Blue Cross and Blue Shield of Minnesota September 2012 - Present
Jawood April 2011 - August 2012
Aetna January 2010 - January 2011
Skills
SDLC, Requirements Gathering
Education
Hamline University 2008 — 2009
Master of Business Administration (MBA), Finance
Columbia College 2004 — 2007
Bachelor's degree, Accounting and Finance
Pokhara University 2002 — 2003
Master's degree, Environmental Management
Kathmandu University 1998 — 2001
Bachelor's of Science, Environmental Science
Blue Cross and Blue Shield of Minnesota November 2011 - Present
American Legion Auxiliary Department of Minnesota June 2010 - February 2011
Blue Cross and Blue Shield of Minnesota September 2006 - June 2010
Skills
Lotus Notes, Call Centers, Insurance, HIPAA, Outlook, Microsoft Office, Training, Troubleshooting, Access, Health Insurance, Customer Service, Process Improvement, Software Documentation
Education
Capella University 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Capella University 2008 — 2011
Bachelor's degree, Business Administration / Human Resource Mangement
Centers for Medicare & Medicaid Services April 2014 - Present
Univita Health Inc January 2009 - April 2014
Blue Cross and Blue Shield of Minnesota October 2004 - January 2009
Professional Data Analysts, Inc 2001 - 2005
The College of St. Scholastica January 1999 - May 2000
Skills
Program Evaluation, Research methodology, Multivariate Statistics, SPSS, Project Management, Technical Presentations, Report Writing, Healthcare, Customer Relations, Team-oriented, Data Analysis, Public Health, Methodology, Analytics, Disease Management, Customer Service, Medicare, Policy, Managed Care, Quantitative Research, Analysis, Case Managment, Leadership, Training, Health Policy, Research, Statistics, Qualitative Research, Health Education, Management, Program Development, Research Design, Data Collection, Prevention, Healthcare Consulting, Health Promotion, Healthcare Information..., Hospitals, Medicaid, Clinical Research, Survey Design, Survey Research
Education
Claremont Graduate University 1993 — 2004
M.A., Ph.D., Applied Social Psychology
The Evaluator's Institute, George Washington University 2006 — 2007
Non-degree seeking
University of Wisconsin-Superior 1988 — 1992
BS, Psychology
American Academy of Neurology July 2013 - Present
Blue Cross and Blue Shield of Minnesota January 2011 - July 2013
Blue Cross and Blue Shield of Minnesota June 2007 - January 2010
UnitedHealthcare November 2004 - June 2007
UnitedHealthcare October 2002 - November 2004
UnitedHealthcare June 2001 - October 2002
Skills
Marketing Communications, Cross-functional Team..., Healthcare, Product Launch, Marketing Strategy, Marketing, Management, Leadership, Strategic Planning, Competitive Analysis, Product Development, Internal Communications, Integrated Marketing, Segmentation, Market Planning, B2B Marketing, Product Marketing, Business Strategy, Market Research, B2B, Account Management, Analytics, Health Insurance, Project Management, Business Planning, Program Management, Direct Marketing, Email Marketing, Strategic Partnerships, Brand Management, Project Planning, Marketing Management, Presenting to Clients, Customer Segmentation..., Strategic Communications, Digital Marketing, Business Development, Sales, Employee Benefits, Insurance, Product Design, Product Launches, Managerial Experience, Provider Contracting, Client Segmentation, Sales Presentations, Social Media Marketing
Education
California State University-Fullerton 1990 — 1997
BA, Communications
Blue Cross and Blue Shield of Minnesota July 2008 - Present
Blue Cross and Blue Shield of Minnesota August 2004 - July 2008
Blue Cross and Blue Shield of Minnesota April 2001 - August 2004
Skills
Management, SQL, Trizetto, SAS programming, Technical Project..., Cognos, Microsoft Excel, Microsoft Office, Database Design, Managing Database, Reporting & Analysis, Team Building, HIPAA, Health Insurance, ICD-10, Medicare/Medicaid...
Education
Cardinal Stritch University 2011 — 2013
Bachelor of Science (B.S.), Management
Blue Cross and Blue Shield of Minnesota October 2014 - Present
Trustwave May 2014 - October 2014
Concentrix July 2012 - September 2012
Sprint February 2007 - April 2011
Skills
Network Security, Windows Server, Windows 7, Active Directory, Troubleshooting, Security, VMware, Virtualization, Network Administration, Linux, Computer Hardware, Cisco IOS, TCP/IP, Computer Security, Firewalls, Information Security, Cisco Technologies, Networking, Wireless Networking, Operating Systems, Servers, Software Installation, VPN, Microsoft Office, Customer Service, Technical Support, System Administration, Windows
Education
Century College 2008 — 2013
Associate of Arts and Sciences (AAS), Information Technology
Tartan Highschool 2003 — 2007
Diploma
ReMax Results March 2014 - Present
MN Black Nurses' Association April 2010 - Present
MN Chapter National Black Nurses Association April 2010 - Present
Shirlynn LaChapelle & Associates October 2007 - Present
African American Family Services 2011 - March 2014
Blue Cross and Blue Shield of Minnesota October 2007 - March 2012
Coldwell Banker Burnet, Minneapolis Lakes February 1998 - June 2011
University of Minnesota 1983 - 1999
Cook County Hospital May 1974 - July 1983
Skills
Real Estate Sales, Healthcare, Leadership, Nonprofits, Commercial Real Estate..., Community Development, Community Outreach, Research, Sales, Public Speaking, Public Health, Training, Nursing, Program Development, Coaching, Community Health, Health, Community Organizing, Program Management, Emergency Medicine, Leadership Development, Strategic Planning, Fundraising, Organizational..., Project Management, Team Building, Critical Care, Event Planning, Customer Service, Health Education, Community Education, Workshop Facilitation, Burns, Management, Public Relations, Policy, Conflict Resolution, Staff Development, Teaching, Budgets, Volunteer Management, Marketing, Mental Health, Program Evaluation, Case Managment, Grants, Recruiting, President MN Black..., Nurses, Interior decorating and...
Education
Chamberlain College of Nursing-Addison Campus 2010 — 2016
Master's Degree, Registered Nursing, Nursing Research and Clinical Nursing, Family Nurse Practitioner, 3.5
University of Minnesota-Twin Cities 1985 — 1987
Business and Political Science
City Colleges of Chicago-Malcolm X College 1972 — 1974
Associate's Degree, Nursing
Chicago State University
Biology and Chemistry
Illinois Institute of Technology
Chemical Engineering
Blue Cross and Blue Shield of Minnesota April 2015 - Present
Children's Hospitals and Clinics of Minnesota July 2013 - April 2015
CIGNA May 2011 - July 2013
CIGNA December 2009 - May 2011
CIGNA October 2008 - December 2009
OptumHealth January 2006 - September 2008
Skills
Healthcare, Process Improvement, Team Building, Health Promotion, Customer Service, Program Management, Six Sigma, Data Analysis, Healthcare Management, Wellness Coaching, Call Centers, Project Management
Education
Capella University 2010 — 2012
MBA, Project Management
University of Minnesota-Twin Cities 2001 — 2005
BS, Kinesiology
Blue Cross and Blue Shield of Minnesota August 2014 - Present
Best Buy January 2011 - August 2014
Best Buy May 2009 - December 2010
Best Buy July 2007 - May 2009
Best Buy May 2006 - August 2006
Skills
Financial Analysis, Forecasting, Sarbanes-Oxley Act, Inventory Management, Retail, Financial Reporting, Internal Controls, Internal Audit, Auditing, Accounting
Education
University of St. Thomas 2010 — 2012
Masters of Business Administration
College of St. Benedict 2003 — 2007
B.A. Economics and Accounting, Honors Thesis: Long Run Growth of the MN Economy
Zhanjiang Normal University 2005 — 2005
Study Abroad Program
Blue Cross and Blue Shield of Minnesota November 2014 - Present
Blue Cross and Blue Shield of Minnesota August 2012 - October 2014
Wells Fargo October 2011 - August 2012
City of Bayport, Minnesota January 2007 - December 2010
Bayfield County District Attorney's Office June 2010 - August 2010
Public Defender's Office, 10th Judicial District March 2010 - June 2010
District Attorney's Office, Bayfield County, Wisconsin June 2009 - August 2009
BackPack Software, Inc. January 2005 - May 2008
Netalliance, Inc. June 1999 - December 2004
Commodity Specialists Company 1994 - 1999
Skills
Risk Management, Leadership, Mergers & Acquisitions, Strategic Planning, Management, Privacy Law, Public Policy, Change Management, Start-ups, Due Diligence, CRM, Entrepreneurship, Legal Advice, Project Management, Process Improvement, Information Security..., Risk Assessment, Security, Negotiation, Public Speaking, Business Management, Compliance, Legal Compliance, Mergers, Governance, M&A experience, Organizational..., Personnel Leadership, CISSP, Admitted to Practice in..., Admitted to Practice in...
Education
Hamline University School of Law 2008 — 2011
J.D., Law
Carleton College 1981 — 1985
BA, Biology
Boulder High School 1978 — 1981
Blue Cross and Blue Shield of Minnesota April 2015 - Present
The Lacek Group May 2014 - December 2014
Rhapsody International July 2013 - May 2014
Aquatennial Ambassadors Organization October 2013 - April 2014
AM Retail Group September 2012 - February 2013
The Lacek Group June 2012 - September 2012
Best Buy July 2011 - May 2012
SUPERVALU April 2009 - July 2011
SuperValu April 2009 - June 2011
The Lacek Group January 2008 - February 2009
Skills
Retail, Merchandising, Vendor Relations, Customer Experience, Planning, Space Management, Visual Merchandising, Print Management, Strategic Planning, Technical Project..., Digital Marketing, Project Planning, Marketing Communications, Collaborative Problem..., Creative Direction, P&L Management, Relationship Management, Marketing, Marketing Strategy, Integrated Marketing, Income Statement, Project Management, Strategy, Cross-functional Team..., Training, Management, Budgets, Leadership, Grocery, Forecasting, Competitive Analysis, Retail Marketing, Online Marketing, Customer Insight, Brand Management, Marketing Management, Sales, Account Management, Business Planning, Digital Media, Profit, Product Marketing, Multi-channel Retail, In-store Marketing, Advertising, Email Marketing, Loyalty Marketing, B2B, Store Management, POS
Education
University of St. Thomas 2012 — 2012
Marketing
University of Wisconsin-Stout 1988 — 1993
Bachelor of Science, Retail Merchandising and Management
University of St. Thomas 1994 — 1995
Masters in International Business
Century College 2012 — 2012
Certificate of completion, Project Management
Century College 2006 — 2007
Design and Visual Communications, General
Spanish/American Institute 1990 — 1990
Certification, International Business
Blue Cross and Blue Shield of Minnesota April 2012 - Present
US Bank April 2011 - April 2012
Oracle September 2010 - April 2011
Old Republic National Title Insurance Company March 2010 - September 2010
Blue Cross & Blue Shield of Minnesota July 2004 - March 2010
US Air Force Reserve August 1991 - November 2007
RxHub, LLC January 2002 - July 2004
HealthNexis, LLC August 2001 - October 2001
SPS Commerce, Inc June 1999 - August 2001
McKesson Corp. July 1995 - May 1999
Skills
ClearQuest, Collaborative Lifecycle..., Software Quality..., Agile Testing, Test Management, Quality Center, System Testing, Regression Testing, Defect Tracking, User Acceptance Testing, Bug Tracking
Education
Community College of the US Air Force
AAS, Information Systems Technology
Blue Cross and Blue Shield of Minnesota October 2013 - Present
Walmart June 2013 - October 2014
Wal-Mart October 2012 - June 2013
Walmart May 2010 - October 2012
Rainbow Foods June 2009 - May 2010
Skills
writting, Critical Thinking, active listening, Photography, Graphic Design, Art, Cashiering, Mac, InDesign, Illustrator, Adobe Creative Suite, Digital Photography, Photoshop, Dreamweaver, Layout, Image Editing
Education
Century College 2011 — 2012
Tartan High School 2008 — 2010
Graduate
My Dermatologist, PA May 2014 - Present
Carrie El-Halawani Healthcare Consulting, LLC January 2014 - April 2014
Blue Cross and Blue Shield of Minnesota September 2013 - January 2014
Dermatology Consultants May 2012 - August 2013
St Paul Lung Clinic January 2011 - April 2012
St Paul Lung Clinic November 2008 - January 2011
St Paul Lung Clinic November 2006 - November 2008
St Paul Lung Clinic November 2004 - November 2006
St Paul Lung Clinic November 2000 - November 2004
Skills
EMR, Healthcare, EHR, Medical Billing, Practice Management, Healthcare Management, HIPAA, NextGen, Revenue Cycle, Hospitals, Healthcare Information..., Medical Terminology, Medical Records, Medical Coding, CPT, Revenue Cycle Management, ICD-9, Customer Service, Credentialing, Epic Systems, Healthcare Consulting, Leadership, Health Insurance, Health Information..., Managed Care, Physician Relations, Physicians, Software Documentation, Medicaid, Health Information..., Invoicing, Healthcare Industry, Accounts Receivable, Medical Compliance, Medicare, Clinics, Cerner, Radiology, Quality Improvement, Health Policy, Informatics
Education
Cardinal Stritch University 2011 — 2013
Bachelor of Science, Business Management & Administration
University of Wisconsin-Eau Claire 1996 — 1998
Associate Degree, General Studies
Chippewa Valley Technical College 1998 — 2000
Double Technical Diploma, Medical Office Specialist & Office Assistant
Blue Cross and Blue Shield of Minnesota October 2012 - Present
US Bank April 2012 - October 2012
US Bank October 2010 - June 2011
Prime Therapeutics October 2008 - October 2010
IBM Global Services September 2007 - September 2008
IBM 2007 - 2008
Allianz 2002 - 2007
ADC Kentrox 1999 - 2001
Skills
Data Center, Servers, VPN, ITIL, Lotus Notes, Vendor Management, Disaster Recovery, AIX, IT Service Management, Process Improvement, Management, Technical Support, Testing, Storage Area Networks, Networking, XP, Hardware, Security, VMware, Infrastructure, Citrix
Education
Brown College 1995 — 1997
Normandale Community College 1989 — 1991
Metropolitan State University
Blue Cross and Blue Shield of Minnesota January 2012 - Present
Blue Cross Blue Shield of Minnesota April 2010 - January 2012
SonSheim Music School September 2007 - May 2010
Venture Bank September 2006 - April 2010
Target Center October 2005 - April 2010
Education
College of Saint Benedict 2001 — 2005
Bachelors of Arts, Vocal Performance
Saint John's University 2001 — 2005
Bachelor, Music
Eastview High School 1997 — 2001
Blue Cross and Blue Shield of Minnesota April 2015 - Present
Larsen December 2002 - April 2015
Larsen December 1998 - December 2002
Skills
Packaging, Corporate Identity, Adobe Creative Suite, InDesign, Illustrator, Photoshop, PowerPoint, Keynote, Branding & Identity
Education
Concordia College 1990 — 1994
Blue Cross and Blue Shield of Minnesota December 2012 - Present
Heavenly Feast Bar-B-Que, LLC September 2007 - Present
Skills
SDLC, Vendor Management, Process Improvement, PMO, Business Analysis, SharePoint, Requirements Analysis
Education
Concordia College 1989 — 2004
BA, Management of Info Systems
Concordia College 1989 — 2004
BA, Management of Info Systems
Concordia University-St. Paul 1989 — 2004
Blue Cross and Blue Shield of Minnesota May 2011 - Present
Blue Cross Blue Shield of Minnesota December 2010 - Present
Herbergers October 2010 - Present
Rimage May 2008 - January 2009
Rimage Corporation August 2005 - May 2008
Rimage Corporation September 1998 - August 2005
Education
Concordia College 1994 — 1998
Bachelor of Arts, English Literature, History
Optum March 2014 - Present
Blue Cross and Blue Shield of Minnesota August 2012 - February 2014
Blue Cross Blue Shield of Minnesota December 2010 - July 2012
Wipro Technologies April 2009 - December 2010
Wipro Technologies April 2006 - March 2009
Cognizant Technology Solutions 2003 - 2006
IBM 2000 - 2001
Skills
Vendor Management, Outsourcing, Program Management, Cross-functional Team..., Integration, Strategy, SDLC, Agile Methodologies, Cloud Computing, Team Leadership, Business Process, SaaS, Enterprise Software, Product Management, Management, Global Delivery, Leadership, Change Management, Application Development, Business Process..., Software Development, Management Consulting, Strategic Partnerships, E-commerce, IT Strategy
Education
Carnegie Mellon University 2001 — 2002
Masters, Information Systems
Narsee Monjee Institute of Management Studies 1996 — 1998
Masters, Business Administration
M S University 1990 — 1994
Bachelor of Engineering
Horizon Blue Cross Blue Shield of New Jersey December 2013 - February 2015
Blue Cross and Blue Shield of Minnesota September 2011 - July 2013
Express Scripts April 2008 - April 2010
RESO Healthcare August 2006 - November 2007
Accenture February 1997 - August 2006
Skills
Management Consulting, Business Intelligence, Business Strategy, Program Management, Business Process..., IT Strategy, Business Transformation, Program/Project..., Project Management..., Project Portfolio..., Consumer..., Strategy, Team Leadership, Business Process, Outsourcing, Cross-functional Team..., PMO, Business Analysis, Project Portfolio..., Governance, Project Planning, Project Management, Management, Healthcare, Strategy Execution, Enterprise Software, Process Improvement, Leadership, Risk Management, Mergers & Acquisitions, Strategic Planning, Performance Management, Executive Management, ERP, Change Management, Financial Analysis, SDLC, CRM, Integration, Analytics, Vendor Management, Enterprise Architecture, Product Management, IT Management, Business Process Design, Analysis, Resource Management, Requirements Analysis, Software Project...
Education
Cornell University
M. Eng., Engineering Management
Cornell University
BS, Electrical Engineering
Cornell University
BA, Economics
WellPoint March 2014 - Present
Medica April 2012 - Present
Medica March 2011 - April 2012
Contractor September 2009 - March 2011
Blue Cross and Blue Shield of Minnesota October 2006 - September 2009
U.S. Bank February 2003 - October 2006
University of Liberia 1990 - 1998
Skills
Mainframe, Resource Management, Process Improvement, Income Statement, Insurance, Risk Management, Software Documentation, Analysis
Education
Capella University 2010 — 2011
Graduate Certificate, Project Management
Keller Graduate School of Management at Devry University 2008 — 2009
Graduate Certificate, Accounting
University of Liberia 1990 — 1998
BS, Economics
Blue Cross and Blue Shield of Minnesota June 2014 - Present
BlueCross BlueShield of Minnesota May 2012 - May 2014
BlueCross BlueShield of Minnesota November 2011 - October 2012
Golden Living June 2010 - November 2011
Allina Hospitals & Clinics January 2006 - July 2010
Golden Living (Beverly Health Care) April 2004 - January 2006
Beverly Health CareHillcrest of Wayzata September 2003 - March 2004
Newell Rubbermaid March 2003 - September 2003
Beverly Health Care (Golden Living) January 2001 - March 2002
UnitedHealth Group June 2000 - December 2000
Skills
Employee Training, Insurance, Managed Care, Situational Leadership, Strategic Communications, Strategic Planning, Contract Negotiation, Contract Management, Innovation Management, Business Strategy, Healthcare, Medicare, Strategy, Leadership, Medicaid
Education
Cardinal Stritch University 2005 — 2008
MBA, Business Administration and Management, General
University of Wisconsin-Eau Claire 1996 — 2001
BS, Health Care Administration
DeCare Dental January 2010 - Present
Blue Cross and Blue Shield of MN September 2005 - November 2009
Blue Cross Blue Shield of MN February 1996 - September 2005
Blue Cross and Blue Shield of Minnesota March 1986 - February 1996
Education
City University of New York-Brooklyn College
liberal arts
UnitedHealth Group February 2015 - Present
Blue Cross and Blue Shield of Minnesota August 2011 - February 2015
Herbalife September 2011 - September 2013
Firestone Complete Auto Care February 2011 - December 2011
Frontier Communications June 2006 - February 2011
Skills
Customer Service, Sales, Health Insurance, Telecommunications, Office Equipment, Telephone Skills, Medical Terminology, Computer Proficiency, Bilingualism, Public Speaking, Customer Satisfaction, Strategic Planning, Training, Team Building, Time Management, Leadership, Call Centers, Process Improvement, Customer Retention, Management, Employee Benefits, Insurance, Problem Solving
Education
Dakota County Technical College 2008 — 2008
Certified Business Professionals, Sales Certification Credit
Pathways Area Learning Center
High School, ABE, 3.4 GPA
Blue Cross and Blue Shield of Minnesota July 2014 - Present
Rupp Funeral Home & Cremation Service June 2006 - July 2014
ACS Travel October 2001 - August 2004
Various Dental Offices June 1984 - August 2001
Skills
Customer Service, Inventory Management, QuickBooks, Microsoft Office, Accounting, Administrative..., Data Entry, Office Management, Outlook, Microsoft Word, Telephone Skills, Filing, Office Administration, Microsoft Excel, PowerPoint, Appointment Scheduling, Fax, Spreadsheets, Event Planning, Receptionist Duties
Education
Citrus College 1981 — 1984
Associate of Science (A.S.), Registered Dental Assistant
Maranatha High School 1977 — 1981
High Scool Diploma with Honors
Blue Cross and Blue Shield of Minnesota November 2014 - Present
Blue Cross and Blue Shield of Minnesota October 2012 - November 2014
Econo Foods Pharmacy July 2010 - October 2012
Nash Finch Econo Foods July 2008 - October 2012
Eocno Foods July 2007 - July 2008
Education
Dakota County Technical College 2009 — 2012
Associate of Applied Science, Business Management
Northfield High School 2005 — 2009
High School Diploma, General
Blue Cross and Blue Shield of Minnesota January 2014 - Present
Junior League of Minneapolis June 2009 - Present
Optum December 2012 - December 2013
Optum October 2011 - December 2012
Optum February 2009 - October 2011
Thomson Reuters January 2008 - February 2009
Thomson Reuters April 2007 - January 2008
3M March 2006 - April 2007
Target November 2004 - March 2006
Thomson Reuters July 2003 - November 2004
Skills
Acquisition Integration, Program Management, Leadership Development, Change Management, Management, Leadership, Process Improvement, Cross-functional Team..., Strategy, PMO, Project Management, Business Strategy, PMP, Business Planning, Organization &..., Team Leadership, Sustainable Business, Non-profit Board..., International Business, Strategic Planning, Consulting, Vendor Management, Business Development, Project Portfolio...
Education
Cornell University
Certificate in Change Leadership (in progress)
George Washington University
Project, Financial & Risk Management - Master's level continuing education
University of Saint Thomas - School of Business
MBA, Information Systems & Marketing Concentrations
College of Saint Benedict
BA, Management - Organizational Leadership and Communications
Blue Cross and Blue Shield of Minnesota October 2013 - Present
AdoptAClassroom.org November 2012 - October 2013
HealthPartners February 2011 - June 2012
Corporate Volunteerism Council - Twin Cities February 2011 - June 2012
HealthPartners November 2009 - February 2011
HealthPartners June 2009 - October 2009
Colorado State University August 2007 - May 2009
Wyoming Department of Health May 2008 - August 2008
National Rural Health Resource Center February 2005 - May 2007
Skills
Strategic Communications, Public Relations, Writing, Editing, Public Speaking, Social Media Marketing, Event Planning, Fundraising, Workplace Giving, Community Outreach, Project Management, Teaching, Program Management, Salesforce.com
Education
Colorado State University 2007 — 2009
Master of Arts, Communication Studies
University of Minnesota-Duluth 2005 — 2007
Bachelor of Arts, Communication, Professional Writing
Drake University 2003 — 2005
Journalism
PDN Computer Solutions March 2002 - Present
Blue Cross and Blue Shield of Minnesota August 2004 - July 2006
Blue Cross and Blue Shield of Minnesota September 2003 - August 2004
Blue Cross and Blue Shield of Minnesota September 2003 - August 2004
Blue Cross and Blue Shield of Minnesota December 2000 - March 2001
Best Buy October 1999 - December 2000
Best Buy October 1998 - October 1999
Computer City March 1998 - October 1998
Computer City October 1997 - March 1998
Skills
Computer Hardware, Computer Repair, Computer Maintenance, Mac, iPad, Android, Email Clients, Windows 7, Windows Server, Windows Vista, Windows XP Pro, Network Administration, Networking, Wireless Networking, VoIP, Software Installation, Computer Software..., Remote Access, Remote User Support, Virus Removal, Mac OS, iPhone Support, Backup Solutions, Windows 8, IP Cameras, Structured Cabling, Video Conversion (From..., Online Advertising, Customer-focused Service, Strategic Planning, Hardware, Windows XP
Education
Brown College 1999 — 2000
Computer/Information Technology Administration and Management
Henry Sibley High School 1992 — 1996
Benchmark Learning
Microsoft Server Management
Blue Cross and Blue Shield of Minnesota March 2012 - Present
Blue Cross Blue Shield of Minnesota January 2011 - March 2012
Blue Cross Blue Shield of Minnesota December 2007 - January 2011
Skills
Project Portfolio..., Process Improvement, SDLC, Vendor Management, PMO, Program Management, HIPAA, Cross-functional Team..., Resource Management, Change Management, Project Management, Healthcare, IT Strategy, ITIL, Strategic Planning, Strategic Communications, Situational Leadership, Leadership, IT Management, PMP, Visio, Team Leadership, Business Analysis, Integration, Healthcare Information..., Requirements Gathering, Business Process, Software Project..., Business Process..., Management, Enterprise Architecture, IT Service Management
Education
Concordia University-St. Paul
Bachelor of Arts (B.A.), Organizational Management and Leadership
St. Catherine University
Blue Cross and Blue Shield of Minnesota November 2008 - Present
Skills
Business Analysis, Process Improvement, Insurance, Project Management, Analysis, Microsoft Office, Health Insurance, Training, Data Analysis, Team Building
Education
Concordia University-St. Paul 2014 — 2016
Working towards MBA in Health Care Management, Health Care Management
Prime Therapeutics June 2015 - Present
Bloom Health December 2013 - June 2015
Bloom Health June 2013 - December 2013
Karwoski & Courage Public Relations June 2012 - June 2013
Blue Cross and Blue Shield of Minnesota March 2011 - June 2012
Blue Cross and Blue Shield of Minnesota December 2007 - March 2011
Blue Cross and Blue Shield of Minnesota June 2005 - December 2007
HealthPartners Central Minnesota Clinics January 2005 - May 2005
Skills
Project Management, Agency Relations, Corporate Communications, Public Relations, Internal Communications, Award Submissions, Microsoft Office, Lotus Notes, Content Management..., Social Media Marketing, Press Releases, Email Marketing, Communication Training, Budgets, CMS, Event Management, Leadership, Public Speaking, Social Media, Strategic Communications, Communications Planning, Crisis Communications, Management, Integrated Marketing, Content Management, Marketing Communications, Research, Copywriting, Editing, Event Planning, Media Relations, Marketing, Online Marketing, Speech Writing, Blogging, Publicity, Newsletters, Social Networking, Facebook
Education
College of St. Benedict
Bachelors, Communication
St. John's University
Bachelors, Communication
HealthPartners, Inc. August 2015 - Present
HealthPartners, Inc. August 2013 - December 2014
Blue Cross and Blue Shield of Minnesota 2004 - 2011
Sultan Agency 1992 - 2004
Skills
Public Relations, Skilled Relationship..., Hands-on Problem Solver, Health and Life..., Cross-functional Team..., Leadership, Insurance
Education
American College
Life Underwriters Training Council Fellowship (LUTCF), Business and Individual/Family Insurance
Dakota County Technical College
Minnesota State Insurance Licenses (Current)
Life and Health, Property and Casualty
University of Minnesota-Twin Cities
General Coursework
Blue Cross and Blue Shield of Minnesota March 2012 - November 2013
StayWell Health Management March 2007 - June 2011
StayWell Health Management April 2002 - March 2007
Skills
Instructional Design, Training & Development, Project Facilitation, Behavior Change, Motivational..., Training, E-Learning, Program Evaluation, Public Speaking, Health Education, Health Promotion, Teaching, Coaching, Organizational..., Public Health, Project Management, Employee Training, Program Development, Wellness, Diabetes, Leadership, Staff Development, Wellness Coaching, Healthcare, Nutrition, Program Management, Process Improvement, Team Building, Workshop Facilitation, Management, Quality Assurance, Human Resources, Employee Wellness, Leadership Development, Health Policy, Disease Management, Employee Wellness..., Interviews, Project Planning, Health Insurance, Employee Benefits, Managed Care, Prevention, Medicare, Onboarding
Education
University of Minnesota-Twin Cities 1995 — 1997
Master of Public Health, Epidemiology
Cornell College 1990 — 1994
Bachelor of Arts, Biology and Biochemistry/Molecular Biology
Marsh & McLennan Agency - Upper Midwest August 2010 - Present
Blue Cross and Blue Shield of Minnesota September 2007 - July 2010
Skills
Employee Benefits, Management, Health Insurance, Insurance, Benefits Administration, Disability Insurance, Account Management, Brokers, Customer Service, Life Insurance, Health Savings Accounts, Leadership
Education
College of St. Benedict 2003 — 2007
Bachelor of Arts (B.A.), English Language and Literature, General
Blue Cross and Blue Shield of Minnesota December 2014 - Present
Blue Cross and Blue Shield of Minnesota August 2012 - December 2014
Blue Cross and Blue Shield of Minnesota January 2013 - August 2013
Piper Jaffray March 2012 - August 2012
Piper Jaffray March 2011 - March 2012
Piper Jaffray June 1997 - March 2011
Piper Jaffray January 2007 - February 2008
Piper Jaffray July 2004 - December 2006
Piper Jaffray January 2003 - July 2004
US Bank January 2000 - December 2002
Skills
Firewalls, Data Center, Network Security, VPN, Security, VMware, Network Architecture, Servers, CISSP, WAN, Integration, Windows Server, Switches, VoIP, Cisco Technologies, Information Security, Routers, Telecommunications, IT Strategy, DNS, Virtualization, Wireless Networking, Juniper, Storage, Network Design, Enterprise Architecture, Microsoft Exchange, Routing, Riverbed, IPSec, Citrix, Routing Protocols, ShoreTel, Cisco IOS, VMware ESX, VMware Infrastructure, Network Engineering, F5 BigIP, Checkpoint, Incident Response, Load Balancing, F5, Aruba, Cisco, SSL, Palo Alto, VDI, Messaging, DNS management, Python
Education
Capella University 2009 — 2014
M.S., Information Assurance and Security
Capella University 2007 — 2009
B.S., Information Technology
University of Minnesota-Twin Cities 1995 — 2006
Inver Hills Community College 1993 — 1995
University of Minnesota Duluth 1992 — 1993
Blue Cross and Blue Shield of Minnesota October 2015 - Present
Beacon Health Strategies March 2014 - October 2015
Beacon Health Strategies November 2013 - March 2014
Univita Health Inc April 2012 - November 2013
Univita Health Inc May 2009 - March 2012
Ceridian LifeWorks July 2002 - July 2006
Medica February 2001 - July 2002
Skills
LICSW, Behavioral Health, Therapists, Elder Care, Disease Management, Case Managment, Mental Health, Social Services, Crisis Intervention, Microsoft Office, Training, Program Development, Telephone Skills, Health Education, PowerPoint, Healthcare, Medicaid, Health Insurance, Case Management
Education
University of St. Thomas 2005 — 2009
Master of Social Work (MSW), Clinical/Medical Social Work
Concordia College 1994 — 1998
Bachelor of Arts (B.A.), Psychology
Blue Cross and Blue Shield of Minnesota SR Vendor Wellness Integration SpecialistBlue Cross and Blue Shield of MinnesotaApril 2011 - August 2012
Blue Cross Blue Shield of Minnesota January 2010 - April 2011
Blue Cross and Blue Shield of Minnesota January 2006 - January 2010
Blue Cross and Blue Shield of Minnesota January 2002 - January 2006
HealthEast January 1990 - January 2000
Skills
Health Insurance, Health Policy, Insurance, Medicare, Healthcare, Process Improvement, Program Management, Clarity, Project Management, Cross-functional Team..., Visio, Business Analysis, Business Process...
Education
Northwestern College 2015 — 2016
B.S., Business, Management, Marketing, and Related Support Services, A
Rasmussen College-Minnesota 2012 — 2013
HealthCare Management, A
Century College 1990 — 1993
A.A., Law Enforcement
SUNY New Paltz 1989 — 1990
Blue Cross and Blue Shield of Minnesota December 2006 - Present
Blue Cross and Blue Shield of Minnesota November 2003 - December 2006
Blue Cross and Blue Shield of Minnesota November 2003 - December 2005
Alliance One April 2002 - October 2003
Skills
Health Insurance, Insurance, Claim, Employee Benefits, Call Center, Customer Service, Process Improvement, HIPAA, Managed Care, Health Policy, Account Management, Healthcare, COBRA, Health Savings Accounts, Risk Management, Analysis, Disease Management, Call Centers
Education
Roseville Area High School 1998 — 2000
Century College
Capella University - Contractor January 2014 - July 2014
Federal Reserve Bank of Minneapolis July 2013 - December 2013
Blue Cross and Blue Shield of Minnesota June 2006 - February 2013
The Latitude Group December 2005 - June 2006
UnitedHealth Group March 2004 - March 2005
Blue Cross and Blue Shield of Minnesota February 2001 - March 2004
Skills
Software Proficiency, Microsoft Office, Microsoft Operating..., Articulate, Captivate, UCM, Customer Service, Training, Software Documentation, Instructor-led Training, Instructional Design, Learning Management, Curriculum Development, Content Development, Process Improvement, E-Learning, Leadership, Vendor Management
Education
Capella University
Master's Degree, Instructional Design for Online Learning
Minnesota State University, Mankato
Master's Degree, Speech Communication and Adult Education
Infrared Studio March 2009 - Present
Novu LLC August 2014 - July 2015
bswing March 2014 - April 2014
Blue Cross and Blue Shield of Minnesota May 2013 - February 2014
Capella University March 2011 - July 2012
John Ryan Performance June 2006 - December 2009
Target 2005 - 2006
Infraredstudio 2003 - 2003
Yamamoto Moss 2000 - 2001
aveus 1999 - 2000
Skills
User Experience Design, Web Application Design, Wireframes, Web Design, Interaction Design, Xcode Swift, User Experience, Graphic Design, Typography, User Interface Design, Illustration, Photography, Adobe Creative Suite, Creative Direction, Multimedia, Information Architecture, Art Direction, Motion Graphics, Flash, Corporate Identity, Branding & Identity, Brand Development, Content Strategy, Photoshop, Digital Marketing, HTML, Integrated Marketing, Web Content Management, Email Marketing, SEO, CSS, Digital Photography, Event Marketing Strategy, Touch Screen..., Design Consulting, Digital Production, Digital Producer, Retail Marketing, Graphics, Sketch, Living Styleguides
Education
Minneapolis College of Art and Design 1994 — 1999
BFA Interactive Multimedia
Burren College of Art 1998 — 1998
Study abroad semester
Lake Central High School 1990 — 1994
Blue Cross and Blue Shield of Minnesota May 2014 - Present
Verisk Health July 2012 - May 2014
SeeChange Health Solutions August 2011 - July 2012
UnitedHealthcare January 2008 - August 2011
Talent Software Services December 2006 - January 2008
East Metro Adult Crisis Stabilization (EMACS) September 2004 - December 2007
Optum - Formerly United Behavioral Health July 2002 - June 2004
Optum - Formerly United Behavioral Health June 2001 - July 2002
Skills
Process Improvement, Business Intelligence, Project Management, Strategic Planning, Team Management, Healthcare, Data Analysis, Management, Change Management, Healthcare Analytics, Business Analytics, SQL, Health Insurance, Analytics, Leadership, Access, Business Process, Business Analysis, IT Project Management, Analysis, Requirements Analysis, Healthcare Database..., Technical Leadership, Healthcare Management, Insurance, Managed Care, Medicare, Business Process..., Staff Mentoring, Change Leadership, HEDIS, Medicaid, Vendor Management, Healthcare Information..., Program Management, Databases, Healthcare Industry, HIPAA
Education
Capella University 2004 — 2008
Masters of Science Degree, Information Technology with Specialty in Leadership & Project Management
University of Minnesota-Twin Cities 1984 — 1986
Bachelor of Science Degree, Advertising Communications
Allianz Life August 2013 - Present
Prudential Financial January 2013 - August 2013
The Hartford February 2010 - January 2013
The Hartford February 2008 - February 2010
The Hartford January 2007 - January 2008
The Hartford May 2005 - January 2007
The Hartford August 2001 - May 2005
The Hartford November 1999 - August 2001
Blue Cross and Blue Shield of Minnesota 1998 - 1999
Carlson Companies Inc 1992 - 1998
Skills
Process Improvement, SDLC, ITIL, Disaster Recovery, Outsourcing, Governance, Data Center, Business Process, Cross-functional Team..., Project Management, Security, Telecommunications, Project Planning, Leadership, Business Continuity, Software Development, Vendor Management, Business Analysis, IT Strategy, Project Portfolio..., Infrastructure, Requirements Gathering, Six Sigma, Enterprise Software, Enterprise Architecture, IT Management, PMO, PMP, Networking, Visio, SharePoint, IT Operations, IT Service Management, Resource Management, Information Technology, Business Process..., Call Centers
Education
Cardinal Stritch University 1998 — 1999
Master of Business Administration (MBA)
Cardinal Stritch University 1997 — 1998
Bachelor of Science, Management
Mayo Clinic March 2014 - Present
Mayo Clinic July 2014 - Present
Mayo Clinic Health System in La Crosse February 2014 - Present
Woodlake Medical Management September 2013 - June 2014
Behavioral Medical Interventions August 2013 - June 2014
Dane Street October 2012 - February 2014
Blue Cross and Blue Shield of Minnesota September 2012 - February 2014
University of Minnesota Physicians January 2010 - December 2013
Neurosurgical Associates, Ltd. July 2006 - December 2009
University of Minnesota July 2000 - June 2006
Skills
Teaching, Clinical, Research, Neuroscience, Science, Healthcare, Surgery, Writing, Clinical Research, Life Sciences, Medical Research, Medical Education, Biochemistry, Cancer, Medical Writing, Neurosurgery, Hospitals, Lifesciences, Orthopedic, Medicine, Neurology, Treatment, Healthcare Management, Public Health, Medical Devices, Medical Imaging, Healthcare Information..., Spine, Oncology, Neurophysiology, Internal Medicine, Immunology, Managed Care, Epidemiology, Translational Research, Radiology, Pediatrics, Critical Care, Patient Safety, Health Policy, Emergency Medicine, Biomedical Engineering, Vascular, MRI, Board Certified, Clinical Trials, Inpatient, Neuroimaging, EMR, Cardiology
Education
Creighton University School of Medicine 1996 — 2000
Doctor of Medicine (MD)
University of Minnesota-Twin Cities 1991 — 1996
Doctor of Philosophy (Ph.D.), Biophysical Chemistry
University of St. Thomas 1987 — 1991
Bachelor of Arts (B.A.), Chemistry
Blue Cross and Blue Shield of Minnesota May 2014 - Present
Blue Cross and Blue Shield of Minnesota August 2012 - May 2014
Blue Cross and Blue Shield of Minnesota February 2011 - August 2012
Drs. North & Watson, Optometrists, P.A. July 2008 - March 2011
Blue Mesa Grill September 2002 - December 2007
Neiman Marcus (Northpark) Dallas, TX March 2005 - July 2007
Plato's Closet March 2004 - March 2005
Skills
Medical Coding, Customer Service, Direct Sales, Sales Process, Health Insurance, Employee Benefits, Project Management, Policy Analysis, Insurance, Process Improvement, Claim, Medicare, Managed Care, Business Analysis, HIPAA, Healthcare, Health Savings Accounts, Employee Training, Sales Presentations
Education
Concordia University-St. Paul 2014 — 2015
Masters in Business Administration and Healthcare Organization, Business Administration Healthcare Administration
Metropolitan State University 2009 — 2010
Bachelor of Arts (BA), Women's Studies/Gender Studies
The University of Texas at Dallas 2004 — 2006
Criminology and Forensics
El Centro College 2003 — 2005
Associate of Arts (AA), Sociology
Wells Fargo Equipment Finance June 2003 - Present
Wells Fargo Equipment Finance April 2000 - June 2003
The St Paul Companies September 1995 - March 2000
Blue Cross and Blue Shield of Minnesota April 1993 - September 1995
Montgomery Wards January 1993 - April 1993
Sears, Roebuck and Co. June 1987 - August 1992
Sears, Roebuck and Co. April 1984 - June 1987
Sears, Roebuck and Co. June 1981 - April 1984
Skills
Risk Management, Portfolio Management, Finance, Analysis, Banking, Loans, Commercial Lending, Negotiation
Education
University of St Thomas, Minneapolis, MN 2008 — 2009
Certified Professional Project Manager (CPPM)
Concordia University-St. Paul 1988 — 1989
Bachelor of Arts (B.A.), Business Management Communications
University of Minnesota-Twin Cities 1981 — 1985
Associate of Arts (AA), General Studies
University of Wisconsin-Stout 1980 — 1981
Business, Management, Marketing, and Related Support Services
Cretin High School 1976 — 1980
High School
Blue Cross and Blue Shield of Minnesota August 2014 - Present
Medpace Medical Device September 2010 - August 2014
Symbios Clinical August 2009 - September 2010
Advanced Circulatory Systems, INC. May 2006 - May 2009
Allina Medical Transportation 2001 - 2006
Skills
Clinical Research, Medical Devices, Data Management, FDA, Clinical Trials, CTMS, Clinical Data Management, EDC, Healthcare, Regulatory Submissions, NIH, Clinical Development, Databases, Therapeutic Areas, Clinical Monitoring, CRO, Clinical Study Design, Database Development, Clinical Trial..., HEDIS
Education
University of Minnesota-Twin Cities 2003 — 2006
BA, Physiology
Century College 2001 — 2003
N/A, EMT-Paramedic
Blue Cross and Blue Shield of Minnesota November 2010 - Present
Blue Cross Blue Shield of MN March 2001 - November 2010
Blue Cross Blue Shield of Minnesota January 1999 - March 2001
Blue Cross Blue Shield of Minnesota November 1997 - January 1999
Arby's Restaurant Group June 1995 - November 1997
Skills
Health Insurance, Health Savings Accounts, Insurance, Medicare Part D, Medicare, Claim, Managed Care, Employee Benefits, Health Policy, Provider Relations, Disease Management, Disability Insurance, Account Management, Call Center, Claims Management, HIPAA, Salesforce.com, Long-term Care, Call Centers, Training, Analysis, Program Management, Healthcare
Education
Concordia University-River Forest 2013 — 2015
Bachelor of Arts (BA), Health Care Management
See Below
Bachelor of Applied Science (B.A.Sc.), HealthCare Management
ServiceMaster December 2014 - Present
Ballistic Technology Group,LLC 2001 - Present
CSC August 2013 - April 2014
Be The Match operated by National Marrow Donor Program May 2012 - December 2012
Tata Consultancy Services January 2008 - May 2012
Ameriprise Financial July 2006 - December 2011
UnitedHealth Group - UniPrise December 2004 - July 2006
Best Buy February 2004 - November 2004
Blue Cross and Blue Shield of Minnesota March 2003 - December 2003
BankOne (now Chase Bank) October 2002 - March 2003
Skills
Information Security..., Information Security, Security, Security Architecture..., Solution Architecture, Enterprise Architecture, IT Strategy, IAM, Encryption, ISO 27001, Project Management, Security Audits, IT Operations, Disaster Recovery, Security Architecture, IT Architect, Identity and Access..., Internet Security, Enterprise Risk..., Security Management, Threat & Vulnerability..., Incident Management, Agile Methodologies, HIPAA, Vulnerability Assessment, Data Center, Integration, DLP, Mac OS X, Application Hardening, Solutions Architecture, IT Risk Management, Computer Forensics, Data Privacy, 21 CFR Part 11, VMS, Microsoft Office, Visio, Perl, Enterprise Network..., network security, Unix, Unix Security, PCI DSS
Education
Mayo Graduate School 1987 — 1988
Masters Level Coursework, Computer Science
College of St. Benedict
BS, Math/CS
St. John's University
BS, Math/CS
Waverly Shell Rock
Blue Cross and Blue Shield of Minnesota October 2011 - Present
Deluxe Corporation January 2011 - October 2011
Secretary of State August 2007 - January 2011
US Bank 2003 - 2007
Accenture January 2001 - February 2004
Skills
Quality Assurance, SDLC, Testing, Software Quality..., Quality Center, Budgets, Test Management, Test Planning, Project Management, QTP, Test Automation, Agile Methodologies, Waterfall, Requirements Analysis, User Acceptance Testing, Managing Global..., Program Management, Vendor Management, Vendor Contracts, Vendor Relationship...
Education
Cochin University of Science and Technology 1995 — 1999
B.S, Electronics Engineering
Cochin University of Science and Technology 1995 — 1999
Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering
SUPERVALU June 2015 - Present
Seccuris Inc. September 2014 - March 2015
Blue Cross and Blue Shield of Minnesota February 2014 - August 2014
M. A. Mortenson Company August 2013 - January 2014
Piper Jaffray December 2007 - August 2013
Onvoy August 2006 - November 2007
United States Postal Service April 2005 - August 2006
Unisys December 2002 - March 2005
Cypress Semiconductor October 2000 - October 2002
Publishing Business Systems April 1999 - September 2000
Skills
Unix, Solaris, Disaster Recovery, VMware, Visio, Data Center, Virtualization, Integration, Servers, Vendor Management, Red Hat Enterprise Linux, Veritas Cluster Server, Netbackup, AIX, Storage, Troubleshooting, System Administration, Cisco Technologies, ITIL, Firewalls, High Availability, NetApp, Security, Enterprise Architecture, RHEL, Active Directory, Microsoft Exchange, IT Management, Windows Server, Storage Area Networks, Hardware, Linux, Networking
Education
Concordia University-St. Paul 2011 — 2014
Bachelor of Arts (B.A.), Information Technology Management
Blue Cross and Blue Shield of Minnesota November 2014 - Present
Blue Cross and Blue Shield of Minnesota October 2012 - Present
The MENTOR Network October 2010 - October 2012
Tastefully Simple June 2009 - April 2012
The MENTOR Network September 2009 - October 2010
Target February 2009 - June 2009
Best Buy January 2007 - February 2009
OfficeMax 2005 - 2007
Best Buy 2003 - 2005
Skills
Inventory Management, Strategic Sourcing, Procurement, Inventory Control, Vendor Management, Supply Chain, Sourcing, Cross-functional Team..., Process Improvement, Supply Chain Management, E-procurement, Forecasting, P, Retail, Strategic Planning, Training, Customer Service, Visual Merchandising, Sales, Store Management, Business Process..., Marketing Strategy, Profit
Education
Capella University 2008 — 2010
MBA, Marketing
Saint Cloud State University - G.R. Herberger College of Business 2001 — 2003
Bachelor of Science- Business Marketing, Marketing
Blue Cross and Blue Shield of Minnesota April 2013 - Present
Solutia Consulting October 2011 - April 2013
Smiths Medical January 2008 - February 2012
Target Financial Services February 2005 - January 2008
USBank March 2003 - February 2005
Skills
Data Warehousing, Business Analysis, Software Documentation, Requirements Gathering, Business Process, Agile Methodologies, Oracle, Business Process..., User Acceptance Testing, Databases, Testing, Systems Analysis, Integration, Access, ERP, Analysis
Education
The College of St. Scholastica 2002 — 2003
M.A. Management, Business Administration and Management
The College of St. Scholastica 2000 — 2002
BA Computer Science, CIS
City University of New York-Brooklyn College 1996 — 1999
BS, Computer and Information Science
BioMedix May 2011 - March 2013
BioMedix May 2011 - January 2012
Blue Cross and Blue Shield of Minnesota August 2007 - April 2010
Skills
CPT, Medicare, ICD-9, Medicaid, Medicaid Managed Care, Provider Relations, Provider Enrollment, Appeals, EHR, Credentialing, Medical Devices, Healthcare, Medical Billing, HIPAA, ICD-9-CM, EMR, Medical Terminology, Medical Coding, Outlook, Accounts Receivable, Invoicing, Data Entry, Process Improvement, CMS-1500, EDI, Software Documentation, Training, Revenue Cycle, Medicare/Medicaid..., Health Insurance, Access, Leadership, HCPCS, Practice Management, Medical Records, Managed Care, Revenue Cycle Management, ICD-10
Education
Century College 1998 — 1999
Express Scripts February 2013 - Present
Blue Cross and Blue Shield of Minnesota May 2012 - February 2013
Medtronic February 2012 - April 2012
OptumInsight 2010 - March 2012
Medical Graphics, Inc June 2009 - January 2011
Sorin Group October 2006 - October 2008
GE March 2006 - October 2006
Market Crosshairs, Inc October 2004 - February 2006
Strategea, Inc November 2002 - October 2004
Seagate Technology January 1998 - January 2002
Skills
SDLC
Education
Cardinal Stritch University
MBA, Finance
University of Minnesota Institute of Technology
BS, Computer Engineering
University of Minnesota Institute of Technology
BS, Electrical Engineering
University of Minnesota Institute of Technology
Bachelor of Science, Electrical Engineering
Blue Cross and Blue Shield of Minnesota March 2010 - Present
Blue Cross Blue Shield of Minnesota June 2009 - March 2010
Blue Cross and Blue Shield of Minnesota 2008 - June 2009
Blue Cross and Blue Shield of Minnesota November 2007 - June 2008
Skills
Six Sigma Black Belt, SDLC, Process Improvement, Business Analysis, Vendor Management, Requirements Analysis, Project Management, Change Management, Strategic Planning, BPO
Education
College of St. Benedict 1987 — 1991
Bachelor of Arts (B.A.), Management and Psychology
SportClips February 2013 - Present
Blue Cross and Blue Shield of Minnesota April 2012 - Present
BCBSM December 2006 - April 2012
Target June 2006 - February 2007
Medicine Shoppe Pharmacy January 2004 - August 2004
Education
Rassmusen College 2007 — 2012
Bachlors of Art: Business Managment, Business
Century College 2006 — 2007
Associates of Arts, Generals
Luther College 2004 — 2005
none, Art, Sociology
Blue Cross and Blue Shield of Minnesota October 2013 - Present
U.S. Bank August 2010 - October 2013
US Bank September 2006 - August 2010
3M December 2000 - August 2006
Skills
Payment Industry, SharePoint, SDLC, Databases, Project Management
Education
Concordia University-St. Paul 2005 — 2007
BA, Iformation Technology Management
Humana August 2013 - Present
Humana 2011 - Present
DAO Strategic Policy Consulting August 2010 - July 2011
UnitedHealth Group 1996 - 2010
Blue Cross and Blue Shield of Minnesota 1995 - 1996
America's Health Insurance Plans (AHIP) 1993 - 1995
Skills
Public Policy, Strategic Planning, Strategy, Government, Policy, Change Management, Insurance, Leadership, Health Policy, Legislation, Health Insurance
Education
Duke University 1990 — 1992
Masters in Public Policy, Public Policy
Carleton College 1982 — 1986
B.A., History
PrairieCare August 2013 - Present
The Emily Program October 2009 - June 2013
Blue Cross Blue Shield of Minnesota October 2007 - September 2009
Blue Cross and Blue Shield of Minnesota September 2001 - October 2007
Blue Cross and Blue Shield of MN January 1999 - October 2001
ISD 196 August 1997 - May 1998
Skills
Coaching, Leadership Development, Healthcare, Health Insurance, Process Improvement, Customer Service, Training, Employee Benefits, Leadership, Team Building, Data Analysis, Program Development, Strategic Planning, Performance Management, Conflict Resolution, Employee Relations, Public Speaking, Staff Development, Call Centers, Microsoft Excel, Community Outreach, Management, Recruiting, Organizational..., Human Resources, Vendor Management, Project Management, Nonprofits, Employee Engagement, Microsoft Office, Event Planning, Microsoft Word, Team Leadership, Career Counseling, Outlook, Medicaid, Policy, Workshop Facilitation, Mental Health, System Administration, Healthcare Management, Medicare, Organizational..., HIPAA, Managed Care, Insurance, Onboarding, Employee Training, Program Management, Health Policy
Education
Concordia University-St. Paul 1992 — 2007
BA, Education/Psychology
Coach U 2008 — 2008
Graduate of FastTrack Coach Program, Organization Coaching
UnitedHealthcare March 2008 - Present
Blue Cross and Blue Shield of Minnesota 2004 - 2008
HCG Research September 2002 - November 2004
James J. Hill Reference Library September 1998 - September 2002
Skills
Product Marketing, Leadership, Business Analysis, Process Improvement, Management, Strategic Planning, Medicare, Health Insurance, Project Management, Digital Marketing, Software Development, Direct Marketing, E-commerce, Databases, Business Requirements, Marketing, Marketing Strategy, Strategy, Program Management, Cross-functional Team..., Analysis, Healthcare, Analytics, Email Marketing, Marketing Communications, Data Analysis, Visio, Insurance, Vendor Management, Social Media Marketing, Advertising, Microsoft Excel, Research, Software Documentation, Agile Methodologies, Agile Web Development, Agile & Waterfall..., Product Management, SDLC, Training
Education
University of Minnesota-Twin Cities 1996 — 2000
BA, English, Art
Burren College of Art 1997 — 1998
Photography and Irish studies, Fine and Studio Arts
UnitedHealth Group January 2010 - Present
LSS Data Systems August 2009 - December 2009
Fairview Health Services April 2008 - 2009
Blue Cross and Blue Shield of Minnesota September 2007 - January 2008
Mesaba Airlines October 2004 - June 2007
Blue Cross and Blue Shield October 2000 - July 2004
Deluxe Corporation 2000 - 2000
Northwest Airlines 1988 - 2000
Skills
Project Planning, Budgets, Change Management, Requirements Gathering, Process Improvement, Strategic Planning, Business Analysis, Healthcare, Organizational..., Vendor Management, Project Management, Integration, SDLC, Business Process..., Program Management, Visio, Project Portfolio..., PMO, Business Process, Requirements Analysis, Cross-functional Team..., IT Strategy, Resource Management, Outsourcing, PMP
Education
College of St. Benedict
B.A.
Ameriprise Financial Services, Inc. May 2015 - Present
Experis March 2014 - May 2015
Blue Cross and Blue Shield of Minnesota September 2013 - March 2014
Hollstadt & Associates May 2012 - September 2013
Seeking Employment or Consulting Opportunities February 2012 - May 2012
Genesis10 August 2010 - February 2012
Ameriprise Financial April 2007 - December 2008
Ameriprise Financial September 2003 - April 2007
Ameriprise Financial January 2003 - August 2003
Ameriprise Financial March 1987 - January 2003
Skills
Change Management, Performance Management, Employee Engagement, Process Improvement, Leadership Development, Recruiting, Leadership, Strategy, Organizational..., Cross-functional Team..., Succession Planning, Business Process..., Management, Project Management
Education
Concordia University-St. Paul
BA, Human Resource Management
Condordia University, St Paul
BA in Human Resource Management
Prime Therapeutics May 2012 - Present
Prime Therapeutics October 2005 - Present
Prime Therapeutics July 2005 - October 2005
Blue Cross and Blue Shield of Minnesota January 1996 - July 2000
Skills
Business Intelligence, Analysis, SQL, SAS, Access, Management, Business Objects, SDLC, Databases, Crystal Reports, Requirements Gathering, Data Modeling, ETL, DB2, Data Warehousing, Business Analysis
Education
University of Phoenix 2001 — 2004
Century College 1995 — 1997
Blue Cross and Blue Shield of Minnesota October 2014 - Present
Blue Cross and Blue Shield of Minnesota December 2012 - Present
BlueCross BlueShield of Minnesota 1989 - December 2012
Blue Cross Blue Shield of Minnesota January 2007 - November 2012
BlueCross BlueShield of Minnesota January 2005 - December 2006
BlueCross BlueShield of Minnesota March 2001 - December 2004
Document Management Services January 1999 - March 2000
BlueCross BlueShield of Minnesota October 1997 - December 1998
Pharmacy Gold, Inc December 1995 - October 1997
Comprehensive Managed Care, Inc March 1995 - December 1995
Skills
Insurance, Healthcare, Business Analysis, Process Improvement, Human Resources, Claims Management, Project Management, Medicare, Analysis, Auditing, Customer Service, Lotus Notes, Budgets, Six Sigma, Coaching, Training, Workers Compensation, Risk Management, SDLC, Business Process..., Medicaid, Strategy, Leadership, Management, Call Centers, HIPAA, Project Planning, MS Project, Health Insurance, Policy, Software Documentation, Vendor Management, Microsoft Project
Education
Capella University
Bachelor of Science, Business Administration
Capella University
2006 Bachelors of Science, Business Administration
College of St. Thomas
Creighton University
University of Minnesota
Blue Cross and Blue Shield of Minnesota May 2013 - Present
Blue Cross and Blue Shield of Minnesota September 2007 - May 2013
UnitedHealth Group May 2006 - September 2007
US Bank May 2001 - May 2006
Skills
SDLC, Software Documentation, Disaster Recovery, Information Security, Information Security..., Enterprise Architecture, ITIL, Process Improvement, Identity Management, IT Service Management, Business Process, HIPAA, Infrastructure, Solution Architecture, Vendor Management, IT Strategy, IT Management, Integration, Security, Requirements Gathering, Information Technology, Visio, PMO, System Deployment, Project Portfolio..., SharePoint, Governance, Data Warehousing, IT Operations, PMP, Requirements Analysis, Business Process..., Business Requirements, Business Analysis
Education
Capella University 2009 — 2014
BS in Information Technology, Information Assurance & Security
KRS Computer and Business 1999 — 2000
Diploma, Networking
Blue Cross and Blue Shield of Minnesota October 2014 - Present
Deluxe Corporation December 2013 - October 2014
Cushman & Wakefield / Northmarq January 2012 - December 2013
Cushman & Wakefield / Northmarq 2007 - January 2012
Brownsworth Inc 2003 - 2007
Skills
Contract Management, Contract Negotiation, Construction, FM, Building Management..., Energy Management, Budgets, Maintenance Management, Building Management, Property Management, Facilities Management, Construction Management, Building Services, Space planning, Project Management, CAFM, Operations Management, Energy Efficiency, Real Estate, Team Building, Project Planning, Corporate Real Estate, Commercial Management, Vendor Management, Management, Negotiation, Move Management, Leases, Facilities Operations, Building Automation
Education
Concordia University-St. Paul
Bachelor of Science (B.S.), Secondary Education and Teaching
IFMA
Certified Facility Manager, Facilities Planning and Management
Independent Contractor, Healthcare April 2013 - Present
Holistic Health 1999 - 2014
Blue Cross Blue Shield of Minnesota April 1998 - September 2012
Healthways February 2002 - September 2005
Blue Cross and Blue Shield of Minnesota April 1999 - April 2002
United Health Group June 1990 - April 1998
Skills
Medicare, Medicaid, Coaching, Healthcare Management, Disease Management, Utilization Management, Managed Care, Nursing, Health Insurance, Holistic Health, Human Development, Case management, Process Improvement, Program Development, Health Promotion, Utilization Review, Art and Healing, Healing Touch, Wellness, Healthcare
Education
St Mary's University, Minneapolis MN 2000 — 2003
MA, Human Development
Metro State University 1991 — 1994
BA, Human Service, Studio Art minor
City University of New York-College of Staten Island 1975 — 1978
AAS, Nursing
Blue Cross and Blue Shield of Minnesota July 2012 - Present
United Health Care 2006 - April 2012
PacifiCare Health Systems June 2002 - January 2006
PacifiCare Health Systems February 1996 - June 2002
Skills
Customer Service, Claims Management, Project Management, Human Resources, Healthcare Management
Education
California Polytechnic State University-San Luis Obispo 1975 — 1979
Bachelor of Science (BS), Child Development
Blue Cross and Blue Shield of Minnesota August 2015 - Present
Luther Automotive Group September 2009 - Present
Teachers on Call April 2015 - August 2015
Blue Cross Blue Shield of Minnesota September 2006 - January 2014
Blue Cross and Blue Shield of Minnesota August 2004 - August 2006
Central Springs CSD May 1999 - May 2004
Skills
Instructional Design, Training, E-Learning, Health Insurance, Insurance, Coaching, Leadership, Workshop Facilitation, Health Savings Accounts, HIPAA, Change Management, Employee Training, Team Building
Education
Buena Vista University
Bachelor of Science (B.S.), Elementary Education and Teaching
Buena Vista University
Bachelor of Arts (B.A.), Business Management
North Iowa Area Community College
Associate of Arts (A.A.)
UnitedHealth Group July 2011 - Present
Wells Fargo March 2010 - June 2011
OptumHealth May 2009 - February 2010
Prime Therapeutics August 2006 - March 2009
GMAC Commercial Mortgage January 2006 - June 2006
MoneyGram International November 2004 - December 2005
Medtronic August 2004 - October 2004
DELTA March 2004 - July 2004
Blue Cross and Blue Shield of Minnesota August 2002 - January 2004
USBank April 2000 - March 2002
Skills
Test Planning, User Acceptance Testing, Quality Center, Testing, Quality Assurance, .NET, Test Cases, Agile Methodologies, QTP, Regression Testing, DB2, Mainframe, HP Quality Center, HP QTP, WinRunner, Performance Testing, LoadRunner, Test Strategy, ClearQuest, Databases, Software Development..., scrum, RUP Methodologies, Waterfall, MS Reporting Services, Microsoft SQL Server, Unix, Web Applications, ALM11, Analysis
Education
Mercury 2004 — 2004
Mercury Certified
Intertech, Inc. 1998 — 1998
Engineering COM with MTS & VB, Engineering COM with MTS & VB
University of Minnesota-Twin Cities 1994 — 1996
Materials Science Engineer, Materials Engineer
Concordia College 1992 — 1994
Pre-engineering
Blue Cross and Blue Shield of Minnesota May 2014 - Present
ClearStone Solutions, Inc. March 2013 - May 2014
ClearStone Solutions, Inc. May 2012 - March 2013
Blue Cross Blue Shield of Minnesota January 2011 - May 2012
HealthPartners January 2006 - January 2011
HealthPartners February 2003 - January 2006
Skills
Medicare, Health Insurance, Medicaid, Managed Care, Health Care Compliance, Clinical Research, Claim, HIPAA, Healthcare, Health Policy, Regulatory Affairs
Education
Hamline University School of Law 2012 — 2013
Certificate in Health Care Compliance
Saint Mary's University of Minnesota 2007 — 2010
MA, Management
University of St. Thomas 2009 — 2009
Certificate, Mini-MBA
College of Saint Benedict 1982 — 1986
BA, Management
Apple Valley High School
Diploma
Blue Cross and Blue Shield of Minnesota August 2013 - Present
Blue Cross Blue Shield of Minnesota December 2001 - Present
Parents of Children with Physical Disabilities 2011 - Present
Family Voices Minnesota May 2011 - Present
Majestic Hills Ranch Foundation 2009 - 2011
Heart of Blue Council of Blue Cross and Blue Shield of Minnesota 2007 - 2009
UBH 2000 - 2001
Allina Hospitals & Clinics 1998 - 2000
Allina Hospitals & Clinics 1996 - 1998
Skills
Process Improvement, Insurance, Business Analysis, Change Management, Business Process..., Healthcare, Visio, Program Management, Cross-functional Team..., Project Management, Strategic Planning, Team Building, HIPAA, Vendor Management
Education
Concordia University-St. Paul 2000 — 2002
MA, Organizational Management
Concordia University-St. Paul 1996 — 1998
BA, Organizational Management and Communications
Barjan September 2003 - September 2012
Barjan LLC September 2003 - March 2012
Compuware February 1978 - August 2003
Technalysis Corp 1978 - 2003
Blue Cross and Blue Shield of Minnesota January 1966 - January 1978
Skills
Process Improvement, Vendor Management, Databases, ASP.NET, PL/SQL, Program Management, Management
Education
Cheonggang Academy
Blue Cross and Blue Shield of Minnesota January 2000 - Present
Medica January 1991 - January 2000
Skills
Insurance, Managed Care, Sales, Salesforce.com, Leadership, Marketing, Process Improvement, Team Building, Management, New Business Development, Direct Sales, B2B
Education
College of St. Benedict 1981 — 1985
Bachelor of Arts (B.A.), Psychology and Business
Blue Cross and Blue Shield of Minnesota May 2011 - Present
Blue Cross and Blue Shield of Minnesota July 2006 - May 2011
Blue Cross and Blue Shield of Minnesota June 2003 - July 2006
Blue Cross Blue Shiels of Minnesota August 2001 - June 2003
Blue Cross and Blue Shield of Minnesota March 2000 - August 2001
Blue Cross and Blue Shield of Minnesota February 1999 - March 2000
Blue Cross and Blue Shield of Minnesota July 1998 - February 1999
Blue Cross and Blue Shield of Minnesota January 1996 - July 1998
Skills
Insurance, Health Insurance, Claim, Medicare, HIPAA, Medicaid, Managed Care, Employee Benefits, Process Improvement, Risk Management, Underwriting, Workers Compensation, Visio, Liability, Call Centers, Vendor Management, Lotus Notes, Claims Management, Financial Risk, Analysis, Policy, Disability Insurance, Customer Service, Medicare Part D
Education
Argosy University Chicago 2011 — 2013
MBA, Corporate Compliance
Saint Mary's University of Minnesota 2009 — 2011
BA, Business
Dakota County Technical College 2007 — 2009
Associate's degree, Businesss
Blue Cross and Blue Shield of Minnesota February 2014 - Present
Blue Cross and Blue Shield of Minnesota January 2006 - February 2014
Skills
Health Insurance, Insurance, Claim, Medicare, Claims Management
Education
Century College
U.S. Bank April 2013 - Present
Blue Cross and Blue Shield of Minnesota February 2012 - January 2013
Deluxe Corporation August 2008 - February 2012
Assurant November 2003 - May 2008
American Express October 2000 - November 2003
Arthur Andersen, LLP June 1998 - October 2000
Skills
IT Audit, CISA, Sarbanes-Oxley Act, PCI DSS, Information Security..., Information Security, Process Improvement, Internal Audit, Governance, Risk Assessment, Security, SDLC, SAS70, Enterprise Risk..., Auditing, Internal Controls, Business Process, Information Technology, Financial Risk, Enterprise Architecture, Risk Management, ISO 27001, Disaster Recovery, COBIT
Education
Cardinal Stritch University 1988 — 1991
MBA, Business Administration
Metropolitan State University 1983 — 1988
BA Management
Fairview Health Services April 2015 - Present
HealthPartners and Regions Hospital January 2007 - April 2015
Hamline University School of Law May 2006 - January 2007
Blue Cross and Blue Shield of Minnesota April 2001 - May 2006
Minnesota Attorney General's Office September 1994 - April 2001
Lutheran Volunteer Corps--Washington, D.C. September 1990 - August 1991
Skills
Legal Research, Legal Writing, Health Law, Nonprofits, Healthcare, Policy, Corporate Law, Hospitals
Education
Columbia Law School 1991 — 1994
J.D., Law
Harvard University, John F. Kennedy School of Government 1988 — 1990
M.P.P., Public Policy
St. Olaf College 1984 — 1988
B.A., Economics and Philosophy
Blue Cross and Blue Shield of Minnesota April 2014 - Present
Blue Cross Blue Shield of Minnesota March 2011 - March 2014
Fairview Health Services March 2010 - February 2011
Fairview Health Services November 2007 - February 2010
Skills
Leadership, Process Improvement, Healthcare, Project Management, Epic Systems, Team Building, Revenue Cycle, Insurance, Six Sigma, Training, Management, Analysis, HIPAA, Vendor Management, Healthcare Information..., Healthcare Management, Software Documentation, Business Process..., Business Analysis
Education
Concordia University 2006 — 2008
B.A, Business
Blue Cross and Blue Shield of Minnesota January 2015 - Present
Healthcare Management Resources 2007 - December 2014
Amherst H. Wilder Foundation 2006 - 2007
Twin Cities Spine Center 1999 - 2006
HealthEast Optional Care 1990 - 1995
Skills
Strategic Planning, Financial Modeling, Management Consulting, Project Management, Human Resources, Analysis, Process Improvement, Healthcare, Research, Management, Team Leadership, Public Speaking, Teamwork, HIPAA, Team Building, Healthcare Management, Customer Service, Microsoft Excel, Hospitals, Leadership, Medicare
Education
Concordia University-St. Paul
Bachelor's degree, Education
The State of MN, Dept of Human Services August 2015 - Present
COUNTRY Financial® April 2013 - August 2014
Target March 2012 - June 2012
Wells Fargo November 2009 - May 2011
UnitedHealth Group March 2009 - September 2009
Adesso Solutions October 2007 - March 2009
Gelco Expense Management March 2007 - September 2007
Express Scripts February 2006 - February 2007
Blue Cross and Blue Shield of Minnesota November 2005 - February 2006
HealthPartners March 2003 - November 2005
Skills
COBOL, CICS, DB2/SQL, JCL, MVS, VSAM, z/OS, Syncsort, Fileaid, fileManager, Excel, FTP, NDM, PAC2000, IBM Assembler, IDCAMS, ISPF, Easytrieve, Endevor, TSO, DB2, Mainframe, IBM Mainframe, OS/390, Application Development, SQL, Production Support, Visio, MVS/ESA, MVS/XA, Relational Databases, VSE, SDSF, Endeavor, Project Management, Agile & Waterfall..., Rolling Wave..., Requirements Gathering, Procedural Documentation, .NET, SDLC, Software Development, Requirements Analysis, Business Intelligence, Operating Systems, Testing, IBM Utilities, Xpediter, Programming, SPUFI
Education
Villanova University 2012 — 2012
Master Certificate in IS/IT Project Management, Information Technology Project Management, 3.86
Crown College 1994 — 1996
Bachelor of Science, Christian Ministries
WESTERN IOWA TECH COMMUNITY COLLEGE 1984 — 1986
Associate of Applied Science, Computer Programming
Blue Cross and Blue Shield of Minnesota November 2013 - Present
Blue Cross and Blue Shield of Minnesota April 2013 - November 2013
Mayo Clinic July 2012 - March 2013
Mayo Clinic November 2011 - January 2012
Amazing Oriental Supermarket/Deli February 2006 - January 2012
Gustavus Adolphus College February 2011 - May 2011
Mayo Clinic January 2011 - January 2011
Gustavus Adolphus September 2009 - December 2009
Target Corporation June 2008 - August 2008
Skills
Human Resources, Applicant Tracking..., Microsoft Office, Taleo, Lawson HRIS, Oracle, Healthcare, Lawson General Ledger, SAP, BrassRing, Cornerstone, HRIS
Education
Concordia University-St. Paul 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
Gustavus Adolphus College 2008 — 2012
Bachelor of Arts, Management
James Cook University 2011 — 2011
2011 Study Abroad Program
BlueCross BlueShield of Minnesota January 2007 - Present
Blue Cross and Blue Shield of Minnesota 2007 - Present
Minnesota January 2006 - Present
Park Nicollet Health Services January 2003 - January 2006
Education
Concordia University
M.A, Organizational Management
Concordia University
B.A, Information Technology in Management
Hennepin County Medical Center June 2014 - Present
St. Croix Hospice April 2011 - June 2014
Blue Cross and Blue Shield of Minnesota October 2012 - July 2013
New Harmony Care Center June 2009 - April 2011
Healthways September 2006 - February 2009
HealthEast November 2002 - September 2006
HealthEast Care Center on Dellwood Place August 1999 - November 2002
Skills
Direct Patient Care, Hospice, Cpr Certified, ACLS, Telemetry, Mentoring, Computer Proficiency, Critical Thinking, Communication, Wellness Coaching, End of Life, Geriatric Nursing, Healthcare, Disease Management, Nursing, Home Care, Patient Education
Education
Century College 1995 — 1999
Associate's Degree, Registered Nursing/Registered Nurse
Blue Cross and Blue Shield of Minnesota February 1996 - Present
Education
Dakota County Technical College 1988 — 1989
Associate's degree, Fashion Merchandising, Associates Degree
Occupational Skills Training Center 1976 — 1977
Stenography
Minneapolis Occupational Skills Training Center 1974 — 1976
Stenography
HealthPartners October 2014 - Present
Institute for Clinical Systems Improvement 2006 - October 2014
Blue Cross and Blue Shield of Minnesota 1998 - 2006
Sargent Manor Healthcare Center 1996 - 1997
Skills
Process Improvement, Healthcare, Healthcare Information..., Change Management, Program Management, Quality Improvement, Project Management, Medicaid, Clinical Research, Healthcare Management, EMR
Education
University of St. Thomas
Master's degree, Business Administration, Management and Operations
Concordia College 1992 — 1996
Bachelor of Arts (BA), Health/Health Care Administration/Management
Univita Health (Long Term Care Group) February 2014 - Present
MNsure August 2013 - December 2013
Blue Cross and Blue Shield of Minnesota January 2011 - June 2013
Blue Cross Blue Shield of Minnesota September 2005 - January 2011
Medical Staffing Network December 2003 - August 2005
Skills
Training, Customer Service, Appeals, Nursing Education, Skilled Communicator, Analysis, Process Improvement
Education
Central Lakes College-Brainerd 1991 — 1991
Technical Certificate, Nursing, 4.0
Blue Cross and Blue Shield of Minnesota August 2014 - Present
Blue Cross and Blue Shield of Minnesota January 2013 - August 2014
Blue Cross and Blue Shield of Minnesota August 2007 - January 2014
Skills
Process Improvement, Business Analysis, Insurance, Microsoft Office, Leadership, Requirements Analysis, Strategic Planning, Training
Education
Metropolitan State University 2014 — 2018
Technical Communication
University of Minnesota-Twin Cities 2005 — 2006
English Language and Literature, General
Cornell College 2003 — 2004
English Language and Literature, General
American Foundation for Suicide Prevention April 2013 - June 2014
Pfizer November 2004 - February 2008
Blue Cross and Blue Shield of Minnesota September 1994 - October 2004
Skills
Corporate Communications, Internal Communications, Public Relations, Public Speaking, Marketing, Social Media, Strategic Communications, Community Outreach, Event Planning, Nonprofits, Event Management, Editing, Program Management
Education
Cedar Crest College
Bachelor's degree, English and History
University of Minnesota-Twin Cities
Master's degree, School of Journalism and Mass Commmunication