CenturyTel Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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CenturyTel Employees
Park Place Dealerships December 2012 - Present
Integrity Martial Arts January 2007 - Present
PFSweb February 2011 - November 2012
United States Taekwondo Foundation January 2005 - January 2006
CenturyTel 2000 - 2005
Skills
Leadership Development, Training, Project Management, Performance Improvement, Quality Assurance, Coaching, Organizational..., Call Center, Team Building, Change Management, Talent Management, Talent Acquisition, Strategic Planning, Team Leadership, Employee Benefits, Public Speaking, Staff Development, Teaching, Management, Performance Management, Call Centers, Customer Service, Sales Management, Microsoft Office, Marketing, Leadership, New Business Development, Employee Training, Customer Satisfaction, Microsoft Excel, Operations Management, Sales, Negotiation, Customer Retention, Time Management, Marketing Strategy, Hiring, Human Resources, Process Improvement, Social Networking, Conflict Resolution, Vendor Management, PowerPoint, Employee Relations, Program Management, Budgets, Account Management, Cross-functional Team..., Business Development, Retail
Education
University of Louisiana at Monroe 1993 — 2006
BA, Biology, History and Psychology
University of Louisiana at Monroe 1994 — 1996
General Studies Degree, Bachelor of Arts
Windstream Communications July 2012 - Present
Windstream August 2007 - August 2012
Access Integrated Networks April 2005 - January 2007
CenturyTel January 1997 - March 2005
Skills
Product Management, Telecommunications, Wireless, Product Marketing, Product Development, Business Development, Broadband, Managed Services, Telephony, Cross-functional Team..., Competitive Analysis, Strategic Partnerships, Channel, New Business Development, IP, Pricing, DSL, Forecasting, Internet Services, Team Management
Education
University of Louisiana at Monroe 1990 — 1997
MBA, Business/Commerce, General
Northeast Louisiana University 1990 — 1994
Bachelor of Business Administration (BBA), Finance
CenturyLink October 1999 - Present
Premier Vendor Marketing, LLC July 2009 - June 2011
MTI April 2007 - July 2009
CenturyTel July 1995 - April 2007
Chase Manhattan Mortgage Corportion August 1985 - July 1995
Skills
Sales Operations, Product Management, Training, Call Center, Vendor Management, Customer Retention, Telecommunications, Telemarketing, Customer Experience, Account Management, Process Improvement, Cross-functional Team..., Operations Management, Customer Satisfaction, B2B, Outsourcing, Salesforce.com, Team Building, Strategic Planning, Forecasting, Call Centers, Marketing Strategy, Product Marketing, Competitive Analysis, Program Management, Leadership, Management, Customer Service, CRM, Strategy, Direct Marketing, Marketing, Marketing Management, Budgets, Product Development, Go-to-market Strategy, Sales, Pricing, Marketing Communications, Strategic Partnerships, Analysis, Project Management, Wireless, Lead Generation, Business Development, Market Planning, Cold Calling, Start-ups, Solution Selling
Education
University of Louisiana at Monroe 1980 — 1985
Bachelor of Business Administration (B.B.A.)
Century 21 Shackelford French September 2011 - Present
Ouachita Parish School Board September 2011 - Present
Remax Southern Delta Realty September 2005 - September 2011
CenturyTel July 1993 - September 2001
Voith Paper Technology May 1991 - May 1994
Skills
First Time Home Buyers, Real Estate, Residential Homes, Wireless, Commercial Real Estate, Selling, Sellers, New Home Sales
Education
University of Louisiana at Monroe 1971 — 1974
Criminal Justice
Frontier Communications January 2012 - August 2013
Frontier Communications September 2010 - December 2011
Frontier Communications June 2010 - August 2010
CenturyTel May 2009 - April 2010
MDSi, Inc. March 2009 - May 2009
Gazelle Technical Services November 2007 - August 2008
RJE Telecom April 2005 - November 2007
MCI August 2002 - June 2004
MCI May 2000 - August 2002
MCI WorldCom August 1999 - May 2000
Skills
Telecommunications, VoIP, Project Management, Switches, Network Design, Managerial, Metro Ethernet, VDSL2, ADSL, Adtran, HSI, Strategic Communications, Written Communication, Oral Communication, DSL, SDH, Optical Fiber, Broadband, Ethernet, T1, DWDM, Fiber Optics, Telephony, MPLS, TDM, Network Engineering, Transmission, LAN-WAN, WAN, FTTx, Telecommunications..., Cisco Technologies, Project Planning, Managed Services, Cabling, DSLAM, Integration, Frame Relay, ATM networks, Gigabit Ethernet, Co-location, Vendor Management, Networking, GPON, VPLS, Carrier Ethernet, Wireless, ISDN, SIP
Education
University of Oklahoma 2002 — 2005
B.S., Electrical Engineering, Electrical, Electronics and Communications Engineering, 3.00
Mercury Labs 2015 - Present
Scottrade 2013 - 2015
CAT Communications, Inc. 2003 - 2015
Scottrade 2009 - 2013
CenturyTel 2008 - 2008
Maritz, Inc. 2005 - 2008
SSM Health Care 2003 - 2005
Suburban Journals 2001 - 2003
Casey Communications, Inc. 2000 - 2001
Fleishman-Hillard 1999 - 1999
Skills
Media Relations, Public Relations, Press Releases, Marketing Communications, Strategic Communications, Internal Communications, Social Media, Crisis Communications, Marketing, Newsletters, Leadership, Speech Writing, Digital Marketing, Corporate Communications, Reputation Management, Marketing Strategy, Brand Development, Management, Social Media Marketing, Event Management, Editing, Message Development, Public Speaking, Trade Shows, Communication Training, Sponsorship, Community Development, Blogging, Social Networking, SEO, Budgets, Nonprofits, Corporate Social..., Copywriting, Crisis Management, Publicity, Spokesperson, Storytelling, Integrated Marketing, B2B Marketing, Content Strategy, Content Development, Strategic Planning, Writing, Creative Writing, Grant Writing, Content Management, Content Marketing, Media Skills Training, Digital Media
Education
University of Missouri-Saint Louis
Bachelor’s degree, Mass Communication/Media Studies, Magna Cum Laude
Virtual Inertia Corporation August 2011 - Present
US Army Corps of Engineers, Engineer Research and Development Center 2001 - Present
Lockheed Martin November 2007 - August 2011
VSE Corporation 2004 - 2007
SAIC 2001 - 2004
Redundant 1998 - 2001
CenturyTel 1996 - 1998
LDS iAmerica 1995 - 1996
Skills
Network Security, Security, TCP/IP, Information Assurance, CISSP, CCNA, CCNP, Routers, Troubleshooting, Switches, Cisco, Firewalls, DNS, Linux, DHCP, Network Administration, VPN, LAN/WAN, ITIL, DoD, Security Clearance, IT Management, Solaris, Computer Hardware, Data Center, VoIP, NetApp, RedHat, Virtualization, Network Engineering, Apache, LAN-WAN, Cisco Technologies, Servers, Windows Server, Network Design, Security+, Disaster Recovery, VMware, Active Directory, VMware ESX, Cisco IOS, Network Architecture, Red Hat Linux, WAN, Networking, Microsoft Certified..., System Deployment, Routing, Microsoft Exchange
Education
University of Louisiana at Monroe 1994 — 1999
Bachelor of Business Administration (B.B.A.), Computer and Information Sciences and Support Services
Lowe's Home Improvement January 2006 - Present
Neiman Marcus November 2010 - October 2012
Lowes Home Improvement January 2006 - November 2010
Lowes March 2008 - January 2009
Mac's Fresh Market November 2005 - December 2006
Sears January 2004 - January 2005
Wal-Mart January 2000 - January 2004
CenturyTel January 1998 - January 2000
Lowe's Home Improvement January 1995 - January 1998
Skills
Interviewing, Business Development, Personal Development, Physical Security, Asset Protection, Organized Retail Crime, Shrinkage, Private Investigations, Loss Prevention, Internal Investigations, Interviews, Inventory Control, Wicklander-Zulawski..., Interrogation, Interrogation Techniques, CCTV, Profit, Investigation, Training, Retail, Store Management, Surveillance, Security Management, Risk Assessment, Policy, Associate Development, Background Checks, Big Box, Merchandising, Security Operations, Leadership, Multi-unit, Store Operations
Education
University of Louisiana at Monroe 1991 — 1995
Bachelor of Liberal Arts, Business Education
Wicklander and Zulawski 2000 — 2000
Interview and Interrogation Techniques
MILTARY SERVICE:National Guard of Mississippi and Louisiana 1986 — 1992
Military Training
Lowe's Home Improvement January 2013 - Present
CenturyLink February 2011 - October 2012
CenturyLink November 2009 - February 2011
CenturyLink July 2007 - November 2009
CenturyTel October 2003 - July 2007
Tenmast Software October 2000 - August 2003
JC Penney's May 2000 - May 2002
Claiborne Christian School August 1999 - July 2000
Skills
Call Center, Billing Systems, Telecommunications, Troubleshooting, HRIS, Customer Service, Performance Management, Employee Relations, Microsoft Office, Talent Acquisition, SQL, Organizational..., FMLA, Visio, Recruiting, Process Improvement, Human Resources, Team Building, Interviews, Project Management, Analysis, Access, Training, Coaching, Employee Benefits, Employee Training, Management, Vendor Management, Microsoft Excel, Deferred Compensation, Team Leadership, Program Management, Outlook, Applicant Tracking..., Benefits Administration, Onboarding, Leadership Development, Succession Planning, Personnel Management, Talent Management, Workforce Planning, Change Management, Databases, New Hire Orientations, SDLC, System Administration, Leadership, Temporary Placement, Call Centers, Employee Engagement
Education
University of Louisiana at Monroe 2009 — 2010
BBA, Business Management
University of Louisiana at Monroe 1994 — 1999
Bachelor of Business Administration, Computer Information System (Systems Support)
AT&T February 2008 - Present
CenturyTel December 2001 - December 2007
Nortel July 1995 - October 2001
Digital Techniques Inc January 1995 - July 1995
SBC January 1988 - January 1995
May Company, Famous Barr Division November 1982 - January 1988
Skills
Unified Communications, Wireless, Telephony, WAN, Selling, Sales Management, Sales Operations, VoIP, Product Management, Telecommunications, Strategy, Project Management, Pre-sales, Sales Process, Management, Managed Services, Sales
Education
University of Missouri-Saint Louis
B.S.B.A., Marketing, accounting
Crest Industries, LLC March 2015 - Present
South Texas Project Nuclear Operating Company January 2014 - March 2015
CenturyLink April 2011 - December 2013
CenturyTel August 2000 - April 2011
Skills
Performance Management, Leadership Development, Organizational..., Talent Management, Team Building, Leadership, Employee Engagement, Management, Strategy, Program Management, Succession Planning, Organizational..., Coaching, Personnel Management, Human Resources, Employee Relations, Training, New Business Development, Onboarding, Talent Acquisition, Mergers & Acquisitions, Recruiting, Strategic Planning, HRIS, Employee Benefits, Employee Training, Policy, Vendor Management, Interviews, Deferred Compensation, Staff Development
Education
University of Louisiana at Monroe
Master of Education, Education, Magna Cum Laude
University of Louisiana at Monroe
Bachelor of Science (BS), Business Education, Cum Laude
CenturyLink April 2015 - Present
CenturyLink October 2014 - April 2015
CenturyLink September 2012 - October 2014
CenturyLink April 2004 - September 2012
CenturyTel April 2004 - December 2006
Skills
Telecommunications, Wireless, VoIP, IP, Call Centers, Unix, MPLS, Vendor Management, Ethernet, Project Management, SQL, Program Management, Requirements Analysis, Linux, Business Analysis, Troubleshooting, Product Management, Process Improvement, Visio, Fiber Optics, Integration, Data Center, SDLC, Cloud Computing
Education
University of Louisiana at Monroe 1997 — 2009
Business Administration and Management, General
University of Louisiana at Monroe 1997 — 2009
Business Administration and Management, General
CenturyLink 2009 - Present
Payless Shoe Source 2008 - 2008
Amdocs 2007 - 2008
Sprint 2005 - 2008
Clinical Reference Laboratory 2005 - 2006
Fujitsu Consulting (DMR Consulting Group) 1998 - 2002
Sprint 1996 - 1998
Sprint PCS 1996 - 1998
CenturyTel 1987 - 1995
Skills
Telecommunications, Management Consulting, PMP, Software Development, Vendor Management, Process Improvement, Requirements Analysis, PMO, Wireless, Program Management, SDLC, Account Management, Management, Project Management, Testing, Integration, Change Management, Project Planning, IP, Strategic Planning, Business Analysis, Team Leadership
Education
University of Louisiana at Monroe 1981 — 1992
Interactive Security Technologies April 2001 - Present
The Republic Cigar Humidor and Lounge December 2012 - Present
CTAA 2008 - 2009
Honeywell Security January 2000 - March 2001
CenturyTel March 1998 - January 2000
Skills
Business Development, Security, Management, Physical Security, Alarm Systems, Fire Alarm, Sales Management, Business Strategy, Budgets, Public Speaking, Customer Service, Strategic Planning, New Business Development, Team Building, Sales, Marketing, Public Relations, Operations Management, Direct Sales, Contract Negotiation, Government, Security Audits, Real Estate, Event Planning, Small Business, Security Consulting
Education
University of Louisiana at Monroe 1976 — 1981
Business, Management
CenturyLink January 2013 - Present
CenturyLink June 2011 - January 2013
CenturyLink July 2009 - June 2011
CenturyTel July 1991 - July 2009
Skills
Customer Service, Proof of Concept, Technical Requirements, Network Architecture, VoIP, Telecommunications, IP, Ethernet, MPLS, Metro Ethernet, Wireless, Telephony, ATM networks, Broadband, Frame Relay, Sales Engineering, Networking, LAN-WAN, Cross-functional Team..., Network Design, WAN, SIP, Fiber Optics, Unified Communications, T1, SIP Trunking, DWDM, Managed Services, Optical Fiber, DSL, Network Engineering, Switches, Routing, Computer Network..., TDM, Routers, Carrier Ethernet, ISDN, Co-location, System Deployment, Cisco Technologies, Juniper, SDH, BGP, QoS, CCNA, TCP/IP, SS7, IPTV, SNMP
Education
University of Louisiana at Monroe 1981 — 1986
BS, Business Administration
US Army Corps of Engineers October 2008 - Present
BITS February 2008 - October 2008
VSE Corporation 2003 - 2008
SAIC 2001 - 2003
CenturyTel 1998 - 2001
Skills
Information Assurance, Security+, DoD, DIACAP, Security Clearance, Network Security, Security, Network Administration, Firewalls, CISSP
Education
University of Louisiana at Monroe 1995 — 1999
Bachelor of Business Administration, Computer Information Systems (Systems Development Concentration)
Century 21 Shackelford January 1999 - Present
CenturyTel January 1999 - January 2002
Jowers Grocery January 1989 - January 1999
Skills
REO, 10 Years REO Marketing..., Residential Homes, Commercial Real Estate, Vacant Land Sales, Residential Investment..., Multi-family Investment...
Education
Burk Baker School of Real Estate & Appraisal 1999 — 1999
Certificate, Real Estate Sales
University of Louisiana at Monroe 1992 — 1995
West Monroe High School 1989 — 1992
Diploma
Mississippi Secretary of State August 2014 - Present
Boys & Girls Clubs of Central Mississippi February 2013 - October 2013
Southern Farm Bureau Life Insurance Company November 2008 - October 2012
MetLife March 2003 - September 2008
CenturyTel November 1999 - August 2002
Gulfport Chamber of Commerce August 1998 - November 1999
Skills
Account Management, Training, Advertising, Public Relations, Sales, Fundraising, Nonprofits, Event Planning, Budgets, Marketing Strategy, Event Management, Marketing Communications, Negotiation, Team Leadership, Newsletters, Contract Negotiation, New Business Development, Editing, Leadership Development, Time Management, Research, Project Management, Management, Sales Management, Coaching, Business Development, Small Business, Recruiting
Education
University of Mississippi 1991 — 1995
BA - Journalism, Emphasis in Public Relations with a Minor in Psychology
CenturyLink March 2007 - Present
CenturyTel August 2006 - December 2006
Titan Technologies, LLC January 2004 - December 2005
Education
University of Louisiana at Monroe 2003 — 2007
B.B.A, Computer Information Systems
xScion Solutions July 2014 - Present
CenturyLink May 2013 - May 2014
West Ouachita Senior Center May 2012 - May 2013
University of Louisiana at Monroe May 2012 - March 2013
CenturyTel August 2004 - August 2008
Skills
Solaris, Switches, TCP/IP, Linux, SNMP, Apache, Firewalls, Cisco Technologies, Virtualization, Perl, Ethernet, Network Engineering, Routing, Troubleshooting, Unix, Computer Network...
Education
Georgia Tech
Master of Science (M.S.), Computer Science
University of Louisiana at Monroe 2011 — 2013
Bachelor of Science (B.S.), Computer Science
Triad Consulting and Systems Design Group January 2012 - Present
ASIS International January 2000 - Present
ASIS International 1992 - Present
TRC Companies, Inc. March 2006 - December 2011
CenturyTel August 2004 - March 2006
TSA August 2002 - February 2003
eCharge Corporation March 2000 - April 2001
Anacomp February 1999 - March 2000
TSCC September 1997 - February 1999
USMC August 1976 - September 1997
Skills
Security, Physical Security, Vulnerability Assessment, Security Audits, Security Management, Corporate Security, Information Security..., Counterterrorism, Homeland Security, Counterintelligence, HUMINT, Private Investigations, National Security, Emergency Management, Information Security, Security Operations, Risk Assessment, Business Continuity, Access Control, Training, Surveillance, Fraud, Risk Management, Computer Security, Information Assurance, CCTV, Alarm Systems, Project Planning, Computer Forensics, Security Awareness, Security Policy, Executive Protection, Intelligence, Protection, Security Training, Crisis Management, Asset Protection, Personal Security, Force Protection, Intrusion Detection, Close Protection
Education
Webster University 1995 — 1997
MA
Webster University 1995 — 1997
MA
University of Maryland University College 1978 — 1994
BA
Oracle Corporation January 2011 - Present
DecisionOne November 2006 - January 2011
Feinberg & Associates,PC November 2003 - October 2006
CenturyTel March 2003 - September 2003
Sun Microsystems July 2000 - June 2002
Sun Microsystems 2000 - 2001
Holliday Architects 1997 - 2000
Skills
Solaris, Sun, Servers, Hardware, Troubleshooting, Computer Hardware, Unix, SPARC, HP-UX, Microsoft Exchange, Linux, System Administration, Storage, Veritas Volume Manager, AIX, XP, AutoCAD, AutoLISP, CAD Standards, ObjectARX, Operating Systems, High Availability, Windows XP, Red Hat Linux
Education
Oracle Univeristy Sun Microsystems Education 2000 — 2009
Certification, Sun Hardware
University of Louisiana at Monroe 2003 — 2003
Computer Science
Pennco Technical Institute 1993 — 1995
AutoCAD Design
Gloucester County Institute of Technology 1990 — 1993
Diploma, Maual, board drafting & AutoCAD
Telecommunications & Contract Law Associate Counseltw telecom, inc.January 2011 - March 2011
CenturyTel December 2006 - May 2008
Verizon November 2003 - July 2006
Tolley, VandenBosch, Korolewicz & Brengle, P.C. September 2002 - November 2003
WorldCom January 1997 - September 2002
MCI January 1997 - September 2002
Brooks Fiber Communications July 1996 - January 1997
US Signal January 1996 - July 1996
Davenport University August 1993 - May 1996
Sanders & Stein, P.C. January 1991 - January 1996
Skills
Telecommunications, Mergers, Regulations, Reviews, Privacy Law, Contract Negotiation, Licensing, Intellectual Property, Strategic Planning, IP, Start-ups, Mediation, Litigation, Negotiation, VoIP, Broadband, Data Privacy, Corporate Governance, Wireless, Commercial Litigation, Legal Writing, Mergers & Acquisitions, Joint Ventures, Policy, Civil Litigation, Contract Management, Corporate Law, Real Estate, Public Policy, Management
Education
University of Notre Dame Law School 1987 — 1990
JD, Law
University of Michigan 1983 — 1986
BA, Political Science & History
F&A Data Systems Inc. February 2005 - October 2007
University of Medicine and Dentistry NJ November 2003 - January 2005
CenturyTel June 2003 - August 2003
Amdocs August 1999 - November 2000
Skills
SQL, Databases, HTML, SDLC, Requirements Analysis, Windows, C#, OOP, Servers, Visual Studio, .NET, XML, C, C++, Unix
Education
University of Medicine and Dentistry of New Jersey 2003 — 2005
Master's Degree, Biomedical Informatics, 4.0
Maharaja Sayajirao Univeristy, Baroda 1996 — 1999
MCA, Computer Science, 3.8
Keller Williams Realt Parishwide Partners June 2009 - Present
CenturyLink March 2014 - January 2015
CenturyLink June 2012 - July 2013
iSeatz November 2011 - June 2012
Amedisys Health Care September 2009 - September 2011
Capital One Bank June 2008 - June 2009
ICF International April 2007 - June 2008
centurytel May 2004 - April 2007
Skills
Test Cases, Quality Center, Testing, Test Planning, Regression Testing, SDLC, Quality Assurance, SharePoint, Software Documentation, User Acceptance Testing
Education
University of Louisiana at Monroe 2000 — 2004
Business, Computer Information Systems
University of Louisiana at Monroe 2000 — 2004
Bachelor of Business Administration (B.B.A.), Computer Information Systems
IBM April 2015 - Present
CenturyLink April 2011 - Present
CenturyLink May 2010 - May 2011
CenturyLink 2009 - June 2010
CenturyTel October 2004 - January 2009
CenturyTel April 2000 - October 2004
CenturyTel July 1989 - April 2000
Skills
Integration, Telecommunications, Vendor Management, Unix, SDLC, Business Analysis, Visio, Data Warehousing, Oracle, Software Project..., SQL, Software Development, Requirements Analysis, Disaster Recovery, Agile Methodologies, PMP, Enterprise Software, Program Management, Databases, Cloud Computing, Business Intelligence, Enterprise Architecture, IT Strategy, PL/SQL, Telecom BSS, IT Management, Systems Analysis, ITIL, SharePoint, Database Design, Architectures, Microsoft SQL Server, Business Process, SOA
Education
University of Louisiana at Lafayette 1983 — 1988
BS, Computer Science
Saint Frederick High School 1979 — 1983
STI May 2013 - Present
Global Tel Link August 2005 - Present
Trinity Inspection Services 2004 - 2005
CenturyTel 1997 - 2000
Skills
Microsoft SQL Server, Software Development, Visual Basic, Linux, VSS, Telecommunications, Web Services, C#, Software Engineering, XML, Telecommunications...
Education
University of Louisiana at Monroe 1993 — 1998
Computer Science
University of South Alabama
Computer Science
ZOLL Medical Corporation October 2014 - Present
En-Pro Management, Inc. August 2011 - October 2014
CenturyTel September 2006 - July 2007
Basic Your Best Buy 2006 - 2006
Skills
Databases, Programming, PHP, MySQL, Windows, Microsoft Office, Software Development, Java, Apache, Windows 7, OS X, Systems Analysis, Microsoft SQL Server, Telecommunications, Linux, Windows Server, Leadership, Troubleshooting, HTML
Education
University of Louisiana at Monroe 2004 — 2010
CenturyLink September 2013 - Present
Lockheed Martin February 2012 - September 2013
Bowhead February 2010 - February 2012
ISO October 2007 - January 2010
Centurytel September 2000 - September 2007
Skills
Integration, Database Administration, High Availability, Business Continuity, Vendor Management, Linux, VoIP, SDLC, Oracle, Disaster Recovery, Troubleshooting, XML, Unix, PL/SQL, Telecommunications, Solaris, SQL Tuning, SQL, ITIL, Requirements Analysis, Business Intelligence, Software Development, RMAN, Systems Analysis, Data Center, Databases, Oracle Applications, Business Analysis, Enterprise Architecture, Information Technology, Data Warehousing, SOA, Cloud Computing, Security, IT Management, Database Design, Visio, Solution Architecture, Process Improvement, Management, Leadership
Education
University of Louisiana at Monroe 1995 — 2003
CIS
CenturyTel March 2001 - Present
Education
University of Louisiana at Monroe 1972 — 1975
CenturyLink April 2008 - Present
CenturyTel December 2000 - April 2008
United Way of Northeast Louisiana February 1999 - December 2000
CenturyTel October 1997 - February 1999
CenturyTel March 1991 - October 1997
CenturyTel December 1986 - March 1991
CenturyTel February 1983 - December 1986
CenturyTel February 1982 - February 1983
Skills
Management, Integration, Accounting, Networking, Telecommunications, Unix, Process Improvement, Vendor Management, Business Analysis, VoIP, Program Management, SDLC, IP, SQL, Software Documentation, Business Process..., Troubleshooting
Education
University of Louisiana at Monroe 1978 — 1987
Bachelor of Arts, Accounting
CenturyTel January 1998 - Present
CenturyTel January 2003 - November 2003
CenturyTel December 2001 - January 2003
Education
University of Louisiana at Monroe 1971 — 1976
BA, English
CenturyLink June 2009 - Present
CenturyTel March 2001 - June 2009
CenturyTel, Inc. August 1999 - March 2001
LA Dept. of Wildlife & Fisheries / Wildlife Division March 1993 - August 1999
Education
University of Louisiana at Monroe 2002 — 2013
None, Computer Science
Great Minds Communication July 2013 - Present
Green Leaf Ink October 2007 - 2013
CenturyTel December 1987 - April 2007
Skills
Public Relations, Media Relations, Corporate Communications, Speech Writing, Crisis Communications, Executive Communications, Copywriting, Internal Communications, Strategic Planning, Public Speaking, Community Relations, Strategic Communications, Writing, Communication Training, Community Development, Event Planning, Leadership Development, Social Media, Message Development, Social Media Marketing, Newsletters, Social Networking, Reputation Management, Event Management, Press Releases, Publicity, Advertising, Fundraising, Communications Planning, Marketing Strategy, Messaging, Nonprofits, Editing, Online Marketing, Marketing, Strategy, Integrated Marketing, Strategic Partnerships, Digital Media, Email Marketing, Public Affairs, Product Marketing, Creative Direction
Education
University of Louisiana at Monroe 1982 — 1986
Bachelor of Arts in Journalism, Public Relations
Professional workshops/seminars/conferences
CenturyLink 2003 - Present
CenturyLink December 2008 - December 2010
CenturyTel December 2008 - November 2010
Skills
VMware, Cisco, Telecommunications, Troubleshooting, Servers, Customer Service, Computer Hardware, System Administration, TCP/IP, Active Directory, Operating Systems, Security, Testing, Windows, Problem Solving, Team Leadership, Switches, Microsoft Office, Disaster Recovery, XP, Software Installation, Access, Network Administration, Call Center, Documentation, Ethernet, Hardware, Wireless
Education
University of Louisiana at Monroe 2000 — 2003
BBA, IT
CenturyLink April 2010 - June 2011
CenturyTel April 2001 - June 2009
Professional Pharmacy Services May 1992 - August 1993
EB Games April 1987 - May 1992
Skills
Telecommunications, Ethernet, VoIP, IP, Computer Network..., DSL, MPLS, Broadband, Frame Relay, Cisco Technologies, Wireless, T1, Routing, Switches, Network Design, Vendor Management, Troubleshooting, Metro Ethernet, ATM networks, Data Center, Managed Services, Network Engineering, Network Architecture, WAN, Telephony, Unified Communications, LAN-WAN, TCP/IP, Routers
Education
University of Louisiana at Monroe 1984 — 1987
Sprint September 2006 - December 2009
Sprint Nextel October 2003 - September 2006
Sprint July 2000 - October 2003
Sprint February 1997 - July 2000
Sprint September 1995 - February 1997
CenturyTel 1982 - September 1995
Skills
Account Management, Strategy
Education
University of Louisiana at Monroe 1975 — 1979
BBA, Accounting
CenturyLink November 2011 - Present
CenturyTel August 2008 - November 2010
CenturyTel February 2007 - August 2008
CenturyTel October 2006 - January 2007
EDS July 2003 - September 2006
EDS June 1990 - June 2003
Education
University of Louisiana at Monroe 1986 — 1990
BBA, Computer Information Systems
Huntington - Ferriday, LA 1974 — 1986
Accenture October 2010 - Present
Devon Energy 2011 - 2012
Fujitsu America Inc. June 2004 - January 2011
ConAgra Foods February 2007 - March 2008
Nordam Group 2006 - 2006
F Dohmen Co. 2004 - 2006
CenturyTel 2004 - 2004
Applied Materials 2002 - 2004
Satyam Computer Services Ltd 2000 - 2004
American Honda Motors 2002 - 2002
Skills
ABAP, Integration, Project Management, SD, SAP, SAP R/3, SAP ERP, IDOC, SAP Implementation, SAP Netweaver, ERP, Master Data Management, Solution Architecture, Materials Management, SAP PS, SAP Portal, Business Process..., EDI, CRM, Project Portfolio..., Business Process, PMP
Education
University of Pune 1992 — 1996
Engineering, Civil Engineering
St. Augustines High School 1985 — 1990
Acumen Physician Solutions, LLC April 2015 - Present
Acumen Physician Solutions, LLC May 2011 - Present
HIT Services Group May 2009 - May 2011
CenturyTel May 2007 - September 2008
Madison River Communications December 1999 - April 2007
Duke Clinical Research Institute 1996 - 1999
Skills
Microsoft SQL Server, ASP.NET, SDLC, Business Analysis, Integration, Management, SQL, Cloud Computing, MySQL, Requirements Analysis, T-SQL, JavaScript, Databases, Database Administration, Troubleshooting, Business Intelligence, Analysis, Agile Methodologies, Process Improvement, Software Documentation, Visual Studio, Visio, Vendor Management, Database Design, VB.NET, C#, Project Management, Team Management
Education
University of North Carolina at Wilmington 1992 — 1996
BS, Computer Science
Scrum Alliance
Scrum Alliance
Scrum Alliance
ServiceNow - The Enterprise IT Cloud Company June 2014 - Present
PRO Unlimited November 2012 - May 2014
Compuware Corporation March 2008 - October 2012
Compuware Corporation December 2007 - March 2008
CREST Services/CTI Productions, Inc December 2002 - December 2007
CTI Productions December 2002 - November 2007
CINTX April 2002 - December 2002
CenturyTel Inc December 2000 - November 2001
CenturyTel December 2000 - October 2001
Skills
Windows Server, VMware, Servers, Microsoft SQL Server, Application Performance..., Integration, TCP/IP, Linux, JavaScript, Enterprise Software, Networking, Troubleshooting, SQL, Technical Support, Cloud Computing, PHP, Compuware Vantage, IT Service Management, Windows, Video Editing, SOA, Windows XP Pro, Post-Sales, RUM, Dynatrace, LoadRunner, Gomez, Splunk, Shell Scripting, Root Cause Problem..., Consulting, CSS, Jelly, Python, ServiceNow, Glade, Java, Help Desk Support, Virtualization
Education
University of Louisiana at Monroe 1997 — 2001
Aviation, Computer Science
University of Louisiana at Monroe 1997 — 2001
Aviation and Computer Science
Slidell High 1995 — 1997
Lakeshore Elementary August 2013 - Present
Lakeshore Elementary August 2010 - July 2013
Southside Elementary August 2009 - July 2010
Reggie Nolan Insurance September 2007 - March 2009
CenturyTel January 2001 - October 2006
State Farm Insurance June 1996 - December 2000
Skills
Classroom, Community Outreach, Curriculum Development, Teaching, Adult Education, Differentiated..., Educational Leadership, Elementary Education, Event Planning, Higher Education, Lesson Planning, Microsoft Word, Teacher Training, Tutoring, Strategic Planning, Classroom Management, Curriculum Design, Sales, Call Center, Program Development
Education
University of Louisiana at Monroe 2010 — 2011
Masters +30
University of Louisiana at Monroe 2009 — 2010
Master of Arts in Teaching
Fowler Insurance Agency, LLC December 2014 - Present
Arkansas Securities Department March 2012 - December 2014
Windstream Communications May 2006 - September 2011
CenturyTel 1999 - 2003
Skills
Securities Investigation, Securities Regulation, Enforcement Actions, Incident Investigation, Investigative Reporting, Competitive Analysis, Marketing Strategy, Product Marketing, Telecommunications, Customer Retention, Cross-functional Team..., Customer Experience, Customer Service, Sales Operations, Telephony, Vendor Management, Wireless
Education
University of Louisiana at Monroe 1994 — 2000
BBA, Concentrations in Management and Marketing
CenturyLink January 2012 - Present
Century Link August 2009 - December 2011
CenturyLink 2005 - 2011
CenturyTel June 2005 - August 2009
CenturyLink 2005 - August 2009
Skills
WebSphere MQ, WebSphere Message Broker, Java, JavaScript, JSTL, JSP development, C++, C#, SQL, Algorithms, SDLC, HTML, Software Development, Unix, Telecommunications, JSP
Education
University of Louisiana at Monroe 2002 — 2005
BS, Computer Science
CenturyLink February 2013 - Present
CenturyLink February 2012 - March 2013
CenturyTel 1996 - 2002
Skills
VoIP, Disaster Recovery, SDLC, Vendor Management, SQL, Integration, Telecommunications, Unix, Requirements Analysis, Wireless, Troubleshooting, Workshop Facilitation, Employee Training, BidMaster, Program Management, Testing, Visio, Software Development, Software Documentation, Cross-functional Team..., Systems Analysis, Business Analysis, PMP, Process Improvement, Software Project..., Team Leadership, Business Intelligence, Agile Methodologies
Education
University of Louisiana at Monroe 2013 — 2015
Post-Baccalaureate Certificate, Computer Information Systems, post grad.
University of Louisiana at Monroe 1981 — 1992
BS, Mathematics
Louisiana State University January 2009 - Present
CenturyTel March 1999 - January 2009
CyberTek December 1997 - March 1999
Tandy July 1997 - December 1997
State of North Carolina March 1995 - July 1997
Telecommunications Software Inc. July 1994 - March 1995
Skills
Project Management, SQL, SDLC, Strategic Planning, Microsoft SQL Server, Program Management, HTML, Integration, Unix, Active Directory, PHP, MySQL, Business Analysis, Web Development, Disaster Recovery, Telecommunications, Linux, Software Development, Vendor Management, Requirements Analysis, XML, Programming, Oracle, Database Design, Business Intelligence, Troubleshooting, IIS, Windows Server, Cloud Computing, Security
Education
University of Louisiana at Monroe
BBA, Computer Information Systems
NAI Faulk & Foster Real Estate Inc December 2007 - Present
CenturyTel March 2001 - November 2007
Premier Bank 1976 - 1999
Bank One 1996 - 1998
Skills
Call Center, Strategic Planning, Contract Negotiation, Call Centers, Project Management, Performance Management, Project Planning, Customer Service, Operations Management, Leadership, Budgets, Negotiation, Telecommunications, Team Leadership, Vendor Management, Team Building, Management, Wireless
Education
University of Louisiana at Monroe 1972 — 1975
CenturyTel November 2008 - Present
CenturyTel May 2001 - November 2008
Education
University of Louisiana at Monroe 1997 — 2001
MBA
University of Louisiana at Monroe 1990 — 1994
BBA, Accounting
LSU Health Sciences Center July 2012 - Present
LSU Health Sciences Center August 2010 - July 2012
Bed Bath & Beyond June 2007 - September 2009
CenturyTel February 2009 - April 2009
Skills
ICD-10, SAP, CPT, ICD-9, Medical Records, Medical Compliance, Commercial Insurance, Medicaid, Revenue Cycle, EMR, Hospitals, Healthcare, HIPAA, Medicare, Data Entry, Epic Systems, Microsoft Word, Customer Service, Medical Billing, Data Analysis, Microsoft Excel, Invoicing, Filing, Accounts Receivable, Accounting, Centricity, Microsoft Office 2007, Health Insurance, Multi Tasking, Typing, Problem Solving, Organization, Public Health, EHR, Microsoft Office, Public Speaking, PowerPoint
Education
University of Louisiana at Monroe 2004 — 2009
Bachelor of Business Administration (B.B.A.), Accounting
ADB Companies, Inc. April 2015 - Present
St. Louis Composting, Inc. March 2012 - March 2015
Bell Electrical Contractor, Inc. March 2006 - March 2012
CenturyTel 2000 - 2006
Skills
Budgets, Contract Management, Construction, Forecasting, Contract Negotiation, Payroll, Telecommunications, Accounting
Education
University of Missouri-Saint Louis 1984 — 1989
Bachelor of Science (B.S.), Accounting and Business/Management
CenturyLink @ Frontier Communications June 2015 - Present
Progressive I/T @ CenturyLink July 2012 - January 2015
Convergence Acceleration Solutions/CAS Group September 2011 - July 2012
Progressive I/T @ CenturyLink March 2010 - August 2011
Comsys @ PRT-Claro August 2009 - March 2010
Palladium September 2007 - July 2009
AT&T January 2006 - September 2007
CenturyTel November 2002 - December 2005
Skills
Oracle, PL/SQL, SQL, ETL, Business Analysis, Essbase, Perl, Unix, Data Conversion, Amdocs, Billing Systems, CRM, Requirements Gathering, Business Intelligence, Unix Shell Scripting, Solution Architecture, Software Documentation, SDLC
Education
University of Louisiana at Monroe 1998 — 2002
Bachelor of Business Administration, Computer Information Systems
CenturyTel Human Resources ManagerCenturytel1988 - 1991
Education
University of Louisiana at Monroe 1967 — 1971
BS clothing & textiles
General Mills October 2008 - Present
Unilever Foodsolutions NA 2001 - 2008
Unilever 2000 - 2008
CenturyTel / Alltel 1989 - 1998
CenturyTel 1989 - 1998
Skills
Forecasting, Sales, Key Account Development, Consumer Products, Sales Management, Account Management, Trade Marketing, Business Development, Food, Negotiation, Key Account Management
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
Western Michigan University 1981 — 1987
Communication and Media Studies
LSU Health Sciences Center May 2009 - Present
St. Francis Medical Center November 2010 - January 2013
CenturyTel May 2005 - February 2009
Skills
Computer Hardware, Microsoft Excel, Teamwork, Healthcare, Customer Service, Outlook, Quality Assurance, Software Documentation, Team Building, Technical Support, Project Management, Windows, PowerPoint, Microsoft Word, Troubleshooting, Data Analysis, Microsoft Office, Software Installation
Education
University of Louisiana at Monroe 1981 — 1983
Education
University of Louisiana at Monroe September 2006 - January 2009
CenturyTel June 2008 - August 2008
Education
University of Louisiana at Monroe 2005 — 2009
Computer Information Systems, systems analysis/project management
Loudoun Water (formerly Loudoun County Sanitation Authority) November 2013 - Present
PACCAR February 2013 - November 2013
Quanex Building Products Corporation April 2012 - November 2012
Easton-Bell Sports January 2012 - April 2012
CenturyTel April 2011 - January 2012
CenturyTel November 2010 - April 2011
South Florida Water Management District October 2009 - November 2010
South Florida Water Management April 2009 - September 2009
STIHL Inc. October 2008 - August 2009
South Florida Water Management October 2006 - September 2008
Skills
Inventory Management, Project Management, Purchasing, Public Sector, P2P, Accounts Payable, SAP R/3, SAP Implementation, SAP ERP, SAP, SAP PS, ERP, SD, ABAP, Materials Management, SAP MM, SAP HR, SAP Netweaver, Business Process, SAP Portal, SAP BI
Education
SAP India 2004 — 2004
SCM Certification, Materials Management
University of Mumbai 1993 — 1994
B. Com, Finance, Computers
SRM Classes
Cricket Communications October 2012 - Present
Cricket Communications October 2008 - September 2012
Cricket Communications August 2004 - September 2008
CenturyTel January 2000 - July 2004
CenturyTel 1998 - 2000
Pacific Telecom, Inc. (PTI Communications) 1990 - 1998
Skills
CDMA, Wireless, Cellular Communications, LTE, 4G, Telecommunications, 3G, Mobile Devices, Vendor Management, Wireless Networking, Network Design, Ethernet, Budgets, Cross-functional Team..., Switches, Networking, Broadband
Education
University of Oregon - Charles H. Lundquist College of Business
B.S. Business Administration, Finance
Talladega County E911 December 2013 - Present
RaceWay Petroleum August 2008 - May 2009
AL Auto Credit January 2001 - January 2008
CenturyTel January 2000 - January 2001
Southern Promotions, Inc January 1992 - January 2000
Skills
Management, Accounts Payable, Data Entry, Accounts Receivable, Human Resources, Office Management, Process Scheduler, Customer Service, Training, Payroll, Outlook
Education
University of Phoenix
ANG Band of the Gulf Coast August 2009 - Present
USAF Heartland of America Band March 2006 - August 2009
CenturyTel 2003 - 2004
Skills
Operations Management, Customer Relations, Education, Public Speaking, Teaching, Customer Service, Event Management, Microsoft Office, Music, Event Planning
Education
University of North Texas 2004 — 2011
Bachelor of Music, General, Choral and Instrumental Music
University of Louisiana at Monroe 2001 — 2003
CenturyLink April 2011 - Present
Miracle Software Systems March 2005 - Present
Anthem January 2010 - March 2011
CenturyTel January 2009 - December 2009
Education
Madras University 1998 — 2002
Btech, Electronics
Alford Insurance Agency, Inc. November 1996 - Present
Alford Insurance Agency, Inc November 1986 - January 2012
CenturyTel September 1991 - November 1996
NEC Unified Solutions August 1986 - June 1991
NEC Unified Solutions May 1985 - June 1986
City of Denton August 1984 - December 1984
Texas Instruments May 1983 - November 1983
Education
University of North Texas 1984 — 1985
Master of Arts (M.A.), Organizational Communication, General, 3.5
University of North Texas 1982 — 1984
Bachelor of Arts (B.A.), Public Communication, 3.0
SAIC June 1999 - Present
CenturyTel April 1997 - May 1999
Industrial Finishes & Systems, Inc. August 1996 - May 1997
US Navy September 1986 - November 1992
Skills
Software Engineering, XML, Software Development, Eclipse
Education
University of Louisiana at Monroe 1995 — 1999
Bachelor of Science (B.S.), Computer Science
Apple August 2014 - Present
Time Warner Cable February 2011 - July 2014
CenturyTel May 2006 - September 2008
Time Warner Cable July 2002 - September 2005
Skills
Computer Proficiency, Computer Software, Computer Hardware, Computer Repair, Windows XP, Windows 7, Windows 8, CompTIA A+, CompTIA Network+, CompTIA Security+, MCP, Mac OS, iOS, Microsoft Office, Customer Service, Call Centers, Routers, Switches, Networking, Management, Sales, Leadership, Technical Support, Troubleshooting
Education
University of South Carolina-Sumter 1996 — 1999
Bachelor of Arts (B.A.), Computer/Information Technology Administration and Management