ClearSource Company
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ClearSource Employees
Health Educated January 2015 - Present
John A Culhane CPA/PFS November 2011 - March 2014
Caregiver/Custodial Guardian September 2006 - December 2009
Mediacom Communications May 2003 - September 2006
Keystone Consulting February 2002 - May 2003
ClearSource April 1999 - November 2001
Keystone Counsulting April 1998 - April 1999
Bellsouth Enterprises Inc March 1993 - May 1998
Skills
Collaborative Problem..., Public Speaking, Marketing Communications, Community Engagement, Strategic Planning, Planning Budgeting &..., Community Outreach, Office Management, Supervisory Skills, Planning & Execution of..., Web Content Management, New Business Development, Customer Service, Presentation Skills, Public Relations, Hiring, Training, Fundraising, Purchasing, Financial Analysis, Team Motivation, Staff Development, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint
Education
Loyola University Chicago
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Northern Illinois University 1973 — 1976
Bachelor's Degree, Fine and Studio Arts
Del Mar College August 2012 - Present
Chatham Steel Corporation August 2007 - December 2009
ClearSource 1999 - 2000
Skills
Troubleshooting, Help Desk Support, Microsoft SQL Server, JDA, Fleet Management, RPG, Inventory Management, Microsoft Office, Microsoft Excel, Outlook
Education
Georgia Southern University - College of Business Administration 2004 — 2007
Bachelor, Information Systems
Del Mar College 1989 — 1999
Associate, Business Administration
Del Mar College
Associate, Psychology
Flour Bluff High School
Advanced Diploma
Georgia Southern University - College of Business Administration
MBA, Information Systems
ClearSource October 2014 - Present
Land Home Financial Services, Inc. July 2013 - August 2014
PACRIM Investments December 2012 - April 2013
JPMorgan Chase December 2010 - November 2012
Fidelity Investments June 2010 - November 2010
Wells Fargo July 2007 - February 2010
The Mobile Solution August 2006 - July 2007
Skills
Sales, Leadership, Customer Retention, Cold Calling, Finance, Portfolio Management, Credit, Loans, Banking, Mortgage Lending, Credit Analysis, Commercial Banking, Customer Service, Marketing, Management
Education
Skyline High School 1999 — 2002
Diploma, General Studies
Salt Lake Community College
S3 Matching Technologies August 2008 - Present
Dell 2006 - 2008
MCI 2002 - 2006
ClearSource 1999 - 2001
MCI Telecommunications 1989 - 1999
Skills
SDLC, Program Management, Software Development, Cloud Computing, SQL, Quality Assurance, Product Management, SaaS, Process Improvement, Vendor Management, Testing, Project Management, Business Process..., Integration, Data Center, Telecommunications, Enterprise Software, Troubleshooting, Leadership, Agile Methodologies, ERP, Enterprise Architecture, Oracle, Software Project..., Team Building, Software Documentation, Databases, Unix, Software Engineering, Requirements Analysis, Cross-functional Team..., Agile Project Management, Test Planning, Data Warehousing, Business Process, Professional Services, Call Centers, IT Management
Education
Briar Cliff University 1992 — 1994
Business Management
West High
Wilsher Consulting January 2010 - Present
Wilsher Consulting LLC November 2012 - October 2013
Avtex Solutions, LLC May 2007 - December 2011
Insight Communications February 2005 - November 2006
Mediacom Communications Corp November 2001 - February 2005
Mediacom 2001 - 2005
ClearSource February 2000 - November 2001
MediaOne January 1992 - January 2000
AT&T Broadband 1992 - 2000
Continental Cablevision January 1991 - August 1991
Skills
Call Center, Packaging, Service Operations, Material Handling, Securities, Customer Satisfaction, Forecasting, Performance Management, Scheduling, Customer Service, Customer Relations, Operations Management, Team Building, Process Improvement, Strategic Planning, Sales Management, Budgeting, Problem Solving, Telecommunications, Coaching, Account Management, Business Analysis, Microsoft Office, Product Management, Team Leadership, Change Management, Negotiation, Contract Negotiation, Mentoring, Product Development, Cross-functional Team..., Process Engineering, Administration, PowerPoint, Planning, Customer Experience, Access, Vendor Management, Excel, Word, Analysis, IVR, Predictive Dialers, ACD, Workforce Management, Attendance, Metrics Definition, Mentoring Of Staff, Team Management, Business Strategy
Education
Nebraska Wesleyan University 1980 — 1983
Business
University of Nebraska-Lincoln 1974 — 1978
High School 1970 — 1973
ClearSource July 2014 - Present
Teleperformance November 2012 - June 2014
Banyan International January 2012 - October 2012
Teleperformance April 2006 - January 2012
First Advantage April 2005 - May 2006
ACS, a Xerox Company April 2004 - November 2004
iBAHN February 2000 - December 2003
Packard Bell NEC February 1992 - January 2000
United States Army April 1988 - February 1992
Skills
Sales Operations, Customer Acquisition, Operations Management, Call Center..., Contact Center..., Strategic Planning, P&L Budget Management, Workforce Management, Process Implementation, Process Improvement, Organizational..., Quality Management, Customer Satisfaction, Telemarketing, Outsourcing, Project Management, Customer Service, Leadership, Cross-functional Team..., Sales, Management, Call Centers, Marketing, Vendor Management, Account Management, Customer Experience, Avaya, Team Building, CRM, Technical Support, Service Delivery, Troubleshooting, Strategy, Customer Retention, Call Center Development, Contact Centers, Integration, BPO, Budgets, Performance Management, Inbound Marketing, Team Leadership, Team Management, P&L Management
Education
University of Central Florida 1983 — 1984
Investors Consulting Group LLC 2015 - Present
PCV Murcor 2013 - 2015
eValuation Solutions 2012 - 2013
Pro Teck Valuation Services 2005 - 2012
Sykes 2001 - 2003
ZIPTRAN 2000 - 2001
Allianz Group 1997 - 2000
ClearSource 1990 - 1997
Skills
Expansion, Appraisal, Mortgage, Appraisals, Valuation, BPO, REO, Risk Management, Customer Relations, Strategic Planning, Team Building, Due Diligence, Risk, Business Strategy, Marketing Strategy, Capital Markets, Small Business, Sales Management, Raising Finance, Turn-Around, Outsourcing, Revenue Growth, Leadership, Customer Service, Strategy, Mortgage Lending, Underwriting, Mergers & Acquisitions, Fundraising, Business Expansion, Turn Around Management, Start-ups, Loans, Real Estate, Financial Risk, Portfolio Management
Education
University of Minnesota-Twin Cities
Economics
Northeastern University
Psychology
Lawrence Academy
RR Donnelley January 2013 - Present
LibreDigital part of RR Donnelley and Sons Co. December 2011 - Present
The Collective Group, LLC April 2011 - December 2011
Texas Comptroller of Public Accounts September 2002 - April 2011
ClearSource December 1998 - November 2001
Skills
Unix, Linux, AIX, Disaster Recovery, Data Center, Security, Agile Methodologies, Enterprise Architecture, SOA, Perl, SDLC, VMware, System Administration, Java, Software Project..., Business Analysis, IIS, Software Documentation, Integration, Troubleshooting, Solaris, Microsoft SQL Server, Databases, IT Management, Testing, Visio, System Deployment, Requirements Analysis, F5 BigIP
Education
University of Illinois at Urbana-Champaign 1984 — 1986
Bachelor of Science, Engineering Physics
College of DuPage 1983 — 1984
Associates of Science, Engineering
Capital One April 2008 - Present
ERCOT January 2007 - June 2007
Cisco Systems April 2004 - October 2006
Grande Communications 2001 - 2004
ClearSource 1999 - 2001
Skills
Project Management, TCP/IP, Business Intelligence, Cisco Technologies, Security, Management, Telecommunications, Integration, Process Improvement, Software Development, SDLC, Data Center, Vendor Management
Education
Austin College
Bachelor of Business Administration (B.B.A.), International Business
FEMA August 2014 - Present
FEMA February 2009 - Present
Texas Guarantee January 2007 - October 2008
Self-employed May 2003 - November 2006
The Harrell Group, llc. September 2001 - May 2003
ClearSource August 1998 - September 2001
Public Strategies, Inc; Read-Poland Associates; governmental agencies June 1991 - February 1997
Subcommittee on Investigations, U.S. Senate August 1990 - May 1991
Congressional Quarterly January 1989 - July 1990
Los Angeles Times January 1985 - November 1988
Skills
Media Relations, Public Affairs, Writing Skills, Public Relations, Strategic Communications, Community Outreach, Spanish, Crisis Communications, Private Sector Outreach, Politics, Journalism, Press Releases, Writing, Media Relations Training, Managing Media Relations, Strategic Media..., Newsletters, Spokesperson, Government, Public Speaking, Public Policy, Editing, Community Development, Crisis Management, Nonprofits, Publications, Speech Writing, Grassroots Organizing, Internal Communications, News Writing, Message Development, Storytelling, Feature Articles, Reputation Management, Communications Planning, Corporate Communications, PIOS, Publicity, Communication Training, Copy Editing, Political Communication, Political Campaigns, AP Style, Web Content, Foreign Policy, Governmental Affairs, Coalitions, Political Consulting, Legislation, Internal & External...
Education
Texas A&M Commerce 1975 — 1976
M.A., Journalism
Texas State University-San Marcos 1969 — 1975
B.A., Journalism/Political Science
Millward Brown July 2002 - Present
ClearSource January 2000 - October 2002
Skills
Payroll, Human Resources, Office Administration, Microsoft Excel, Customer Service, General Ledger, Outlook, Microsoft Word, Event Planning, Management, Market Research, Marketing Research, Quantitative Research, Office Management, Teamwork, Budgets, PowerPoint, Administration, Training, Event Management, Marketing, Customer Satisfaction, Sales
Education
Austin Community College
Business Administration and Management, General
U.S. Department of Veterans Affairs VHA Connected Health Office of Innovations April 2014 - Present
U.S. Department of Veterans Affairs April 2011 - April 2014
U.S. Department of Veterans Affairs 1998 - April 2011
Clearsource August 1999 - January 2000
Service Corporation International November 1991 - December 1998
Skills
Cloud Computing, Web Services, Web Applications, SDLC, Data Center, Integration, VoIP, Enterprise Architecture, Program Management, Software Project..., Agile Methodologies, Cross-functional Team..., Management, Strategy
Education
Texas State University 1995 — 1999
BBA, Computer Information Systems
Austin Community College 1991 — 1995
AS, Business
SHI January 2012 - December 2014
Time Warner Cable 2010 - 2011
Grande Communications 2006 - 2010
Grande Communications 2003 - 2006
Grande Communications Networks LLC June 2002 - February 2003
Grande Communications 2001 - 2002
Grande Communications 2000 - 2001
ClearSource 1999 - 2000
Skills
Management, Leadership, Forecasting, Budgets, Program Management, Analysis, Project Planning, Strategic Planning, Marketing, Sales, Product Development, Team Management, Analytics, Finance, Customer Service, Customer Retention, Accounting, Start-ups, Strategy, Telecommunications, Electricians, Call Centers, Team Leadership, Vendor Management, Retail, Team Building, Mergers & Acquisitions, Contract Negotiation, P&L Management, Training, Customer Experience
Education
The University of Texas at Austin - The Red McCombs School of Business 1996 — 1999
BBA, Finance
The University of Texas at Austin
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Sherpa Broadband, Inc. September 2012 - Present
Trillion Partners, Inc. November 2002 - September 2012
ClearSource 1998 - 2002
Skills
Wireless, Start-ups, Telecommunications, VoIP, Mergers, Business Development, Strategic Planning, Business Strategy, Data Center, New Business Development, SaaS, Venture Capital, Enterprise Software, Cloud Computing, WiFi
Education
The University of Texas at Austin - The Red McCombs School of Business 1989 — 1991
Master of Business Administration (MBA), IS and Ops
The University of Texas at Austin 1982 — 1986
BSME/MBA
Grande Communications June 2009 - Present
Grande Communications July 2001 - June 2009
ClearSource 1999 - 2001
Skills
T1, Telecommunications, DSL, VoIP, Computer Network..., Broadband, Fiber Optics, Wireless, Ethernet, ATM networks, Troubleshooting, Network Design, WAN, SIP, Switches, DS3, Call Centers, Cisco Technologies, Optical Fiber, Metro Ethernet, MPLS, Managed Services, IP, Wireless Networking, LAN-WAN, Networking, DWDM, Telephony, NOC, FTTx, Network Engineering, Internet Services, TDM, TCP/IP, Cabling, QoS, Carrier Ethernet, GPON
Education
Texas State University-San Marcos
St. Edward's University 2012 — 2012
Project Management Certificate, Project Management
Grande Communications July 2002 - Present
ClearSource May 1999 - July 2002
Brazos Electric Power Cooperative March 1994 - May 1999
Houston Instruments 1990 - 1993
Skills
VoIP, Wireless, Telecommunications, Broadband, Data Center, Fiber Optics, Disaster Recovery, Security, Call Center, Process Improvement, Business Analysis, Project Management, Team Leadership, System Administration, Cross-functional Team..., Analysis, Access, Project Planning
Education
University of Mary Hardin-Baylor 1987 — 1989
Bachelor's degree, Computer Science
Temple College 1985 — 1987
Associate of Arts (AA), Mathematics