Creditors Interchange
Industry: Company
DescriptionHeadquarters: Buffalo, NY Founded: 1960 Parent organization: Mercantile Adjustment Bureau, LLC
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Creditors Interchange Employees
Creditors Interchange 2009 - 2012
NCC Business Services of America, Inc. November 2004 - November 2009
Nationwide Credit, Inc. June 1998 - April 2004
Skills
Recruiting, Training, Employee Relations, Interviews, Management, Employee Benefits, Call Centers, Customer Satisfaction, New Hire Orientations, Negotiation, Quality Assurance, Human Resources, Benefits Administration, Performance Management, Personnel Management, Customer Service, Credit, Time Management, Coaching, Microsoft Excel, Team Building, Organizational..., Microsoft Office, Financial Services, Microsoft Word, PowerPoint, Leadership Development, Accounts Receivable, Employee Engagement, HR Policies, Leadership, Process Improvement
Education
Lorain County Community College 2010 — 2013
Associate's degree, Human Resources Management and Services
M & T Bank August 2013 - Present
The West Corporation June 2013 - August 2013
American Coradius International, LLC (ACI) 2009 - 2013
Creditors Interchange 2007 - 2009
Firstsource 2005 - 2007
Bank of America 1994 - 2005
M Wile 1988 - 1991
Skills
Process Improvement, Business Analysis, Training, Relationship Management, Credit Cards, Financial Services, Team Management, Finance, Business Requirements, Project Management, Job Coaching, Motivation, Microsoft Excel, Microsoft Word, Product Management, Sales, Short Sales, Residential Mortgages, Mortgage Servicing, Credit, Credit Risk, Skip Tracing, Supervisory Skills, Customer Service, Manage Client..., Operational Planning, Increased Profitability, Communication Skills, Corporate Training, Instructional Design, Customer Satisfaction, Employee Training, Employee Management, Staff Development, Staff Retention, Attrition, Recruiting, Operations Management, Analysis, Portfolio Management, Debt Management, Banking, Mortgage Lending, Executive Management, Risk Management, Loans, Vendor Management, Credit Analysis, Loss Mitigation, Management
Education
Canisius College 1988 — 1990
Management Information Systems
SUNY Geneseo 1984 — 1988
Computer Science/Management Information Systems
St. Mary's HIgh School
Sykes September 2011 - Present
Bath & Body Works October 2010 - January 2011
Creditors Interchange March 2010 - June 2010
Skills
Windows & Mac operating..., Microsoft Office
Education
Canisius College 2005 — 2009
Bachelor of Arts (B.A.), Psychology
Lockport High School 2001 — 2005
Regents Diploma
Sefar Inc. May 2015 - Present
ACS Alternative Collection Solutions June 2011 - May 2015
Creditors Interchange 2009 - 2011
NAFS June 1997 - December 2009
Skills
Call Center, Operations Management, Risk Management, Process Improvement, Accounts Receivable, Strategic Planning, Credit, Customer Service, Negotiation, Portfolio Management, Skip Tracing, Management, Loans, Leadership, Business Development, Microsoft Office, Six Sigma, Analysis, Training, Executive Management, Vendor Management, Call Centers, Sales, Team Building, Banking, Financial Analysis, Business Analysis, PowerPoint, Account Management, New Business Development, Change Management, Forecasting, Finance, Microsoft Excel, Customer Satisfaction, Credit Cards, Team Leadership, Contract Negotiation, Credit Analysis, Sales Management, CRM, Credit Risk, Strategy, Business Strategy, Budgets, Business Planning, Coaching, Marketing, Problem Solving, Financial Services
Education
State University of New York Empire State College 2013 — 2015
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services, 4.0
State University of New York College at Buffalo 1992 — 1995
Associate of Science (A.S.), Mathematics Teacher Education
Newfane High School 1991 — 1992
Mathematics Teacher Education
P2 Collaborative Of Western New York March 2013 - Present
Creditors Interchange April 2009 - October 2012
Colourtech September 2004 - June 2006
Skills
Office Administration, Staff Development, Microsoft Office, Email Marketing, Business Development, Grant Writing, Technical Writing, Marketing Communications, Board of Directors, Strategic Planning, Planning...
Education
Canisius College 2000 — 2004
Bachelor of Arts (B.A.), English Studies minor in Communications
Peltan Law, PLLC 2009 - Present
Creditors Interchange June 2004 - November 2008
United States Sugar Corporation 1997 - 2003
Cramer, Schofield, Unzicker & Wade 1995 - 1997
Skills
Commercial Litigation, Litigation, FCRA, Appeals, Torts, Arbitration, Legal Writing, FDCPA, Construction Law, Legal Research, Corporate Governance, Mediation, Litigation Management, Legal Advice, Employment Law, Trial Practice, Civil Litigation, Class Actions, Trials, Product Liability, Bankruptcy
Education
University of Florida - Warrington College of Business Administration 2002 — 2004
MBA, Business
University of Toledo College of Law 1990 — 1993
Juris Doctor, Law
Michigan State University 1983 — 1988
BA, Communications/Advertising
Macomb Community College 1982 — 1984
AA
Lincoln 1980 — 1983
Ingersoll Rand January 2015 - Present
Cameron July 2013 - January 2015
Summit Educational Resources August 2012 - July 2013
Creditors Interchange December 2011 - August 2012
Creditors Interchange June 2008 - December 2011
Creditors Interchange July 2006 - December 2011
Triple Track January 2011 - May 2011
Dominican Republic through Community Service Alliance December 2010 - December 2010
Assemblyman Gabryszak June 2009 - December 2009
Skills
Human Resources, Interviews, Training, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Employee Relations, Data Entry, Time Management, Employee Benefits, Onboarding, Customer Service, PowerPoint, Public Speaking
Education
Daemen College 2008 — 2012
Human Resource Management
Daemen College
Bachelor of Science, Business Administration; Human Resource Management
Creditors Interchange 2012 - 2013
Education
Erie Community College 2005 — 2010
Associate of Science, Social Sciences
TLC of WNY - Travel, Limo & Concierge Services January 2011 - Present
Creditors Interchange 1984 - 2003
Skills
Small Business, Management Consulting, Strategic Planning, Executive Management, Team Building, Business Development, Management, Leadership Development, Leadership, Financial Analysis, Process Improvement, Sales, Budgets, Marketing, Risk Management, Business Planning, New Business Development, Customer Service, Training
Education
Canisius College 1978 — 1982
BS, Accounting
Depew High 1974 — 1978
Citi December 2012 - Present
Citi December 2011 - December 2012
Citigroup June 2011 - December 2011
Citigroup March 2010 - December 2011
Northstar Location Services September 2009 - December 2009
Creditors Interchange January 2009 - August 2009
Classifieds Plus April 2007 - January 2009
Skills
Business Analysis, Project Management, Microsoft Excel, Program Management, User Acceptance Testing, Financial Services, Test Management, Research, Russian, PowerPoint, Customer Service, Financial Analysis, Microsoft Word, Visio, Project Planning, Process Improvement, Microsoft Office, Data Analysis, Analysis, Training, Banking, Outlook, English, Writing, Excel, Word, Problem Solving, Multi Tasking, Accounting, Access, Sales, Team Leadership, Risk Management, Leadership, Test Planning, Reference Data
Education
University at Buffalo 2003 — 2008
B.A., Eastern European Studies
St. Joseph's Collegiate Institute 1999 — 2003
Seneca Gaming Corporation June 2014 - Present
Seneca Gaming Corporation June 2013 - June 2014
Seneca Gaming Corporation June 2011 - June 2013
Creditors Interchange December 2010 - June 2011
Creditors Interchange March 2007 - December 2010
Creditors Interchange January 2007 - March 2007
Superior Group March 2006 - January 2007
Definity Health October 2005 - March 2006
Skills
Benefits Administration, Employee Benefits, Employee Relations, Customer Service, HRIS, Payroll, Leave Administration, Microsoft Office, Teamwork, Customer Relations, Call Center, COBRA, Open Enrollment, FMLA, 401k, Employee Wellness..., Flexible Spending..., Employee Wellness, Health Savings Accounts, Cafeteria Plans, SharePoint, Call Centers, Performance Management, Employee Engagement, Kronos, Microsoft Excel, Team Building, Leadership
Education
Canisius College 2001 — 2005
Bachelor of Science, Marketing
UB Orthopeadics & Sports Medicine August 2012 - Present
Creditors Interchange November 2010 - January 2012
Creditors Interchange June 2010 - November 2010
Creditors Interchange September 2005 - June 2010
Skills
Call Center, Management, CRM, Customer Service, Customer Satisfaction, Customer Support, Project Management, Long-term Customer..., Accounts Receivable, Operational Efficiency, Client Liaison, Manage Client..., Team Management, Client Relations Skills, Client Representation, Managerial Skills, Marketing Communications, Communication, Internal Communications, Procedure Development, Procedure Review, Executive Management, Executive Support, Call Centers, Leadership, Customer Retention, Training, Relationship Management, Credit, Customer Experience, Process Improvement, Strategic Planning, Team Building
Education
University at Buffalo 2000 — 2002
B.A., Communication
Randstad June 2013 - January 2015
Creditors Interchange 2011 - July 2012
LHR 2012 - 2012
Niagara Frontier Publications October 2007 - June 2011
AAkron Rule Corporation March 2006 - October 2007
OtherWisz Creative Corporation July 2005 - August 2005
Skills
Adobe Creative Suite, Advertising, Customer Service, Proofreading, Marketing Strategy, Graphic Design, Corel Draw, Mac OS X, PC, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Flash, Adobe Dreamweaver, Call Center, Sales Representative, Lightwave, Microsoft Excel, Microsoft Word, Maya, QuarkXPress, Adobe Fireworks, Adobe After Efects, Macromedia, Communication, Business Administration, Collections, Interaction Design, Internet, Email Clients, Problem Solving, Drawing, Painting, Color Correction, Animation, Web Design, Digital Printing, Photography, Graphic Production, Warehouse Work, Order Picking, Packaging, Shipping/Receiving, Assembly Lines, Cashier, Health Insurance, Cleaner, Automotive, Plotting/Weeding Out..., Large Format Printing
Education
State University of New York College at Buffalo 2002 — 2005
Bachelor of Fine Arts (B.F.A.), Graphic Design, Alumni
Erie Community College 1998 — 2000
Business Administration
Northstar Location Services 2007 - 2009
Creditors Interchange 2007 - 2007
Skills
Customer Service, Debt Collection
Education
Fayetteville Technical Community College 2009 — 2013
Current student, Physical Therapy/Therapist
Seventy First High School 1999 — 2002
Deploma, General education
Energy Curtailment Specialists January 2012 - Present
Creditors Interchange January 2010 - December 2011
National Action Financial Services July 2008 - December 2009
First Platinum Corporation January 2007 - July 2008
Skills
Spanish, Customer Service, Accounts Payable, Collections, Microsoft Office, Procurement, Microsoft Excel, Energy, Demand Response, Sales, Energy Management, Energy Efficiency, Project Management, Leadership, Business Development, Renewable Energy, Account Management, Time Management, Contract Negotiation, Team Leadership, Market Research, Strategic Planning, Access, Negotiation, Teamwork, Microsoft Word
Education
Catonsville Community College 2000 — 2002
Biltmore Asset Management October 2012 - Present
Champ Credit Group, LLC November 2008 - Present
CBJ Credit Recovery and Locator Associates February 2011 - October 2012
Law Offices of Timothy M. Sullivan and HS Financial Group, LLC March 2007 - December 2008
Douglass & Associates Co., LPA November 2005 - March 2007
Creditors Interchange February 2003 - December 2004
Great Lakes Collection Bureau Inc / GE Card Services / NCO Group February 1997 - January 2003
Skills
Networking, Business Development, Maintaining Strong..., Operations Management, Debt Purchasing, Management, Call Center
Education
State University of New York College at Buffalo 1992 — 1997
BS, Health & Wellness
John F Kennedy 1987 — 1992
Identifix, Inc. January 2013 - September 2013
Frontier Financial Group November 2011 - January 2013
Professional Recovery Services May 2011 - October 2011
Creditors Interchange April 2006 - May 2011
Academy Collection Services January 2003 - April 2006
Risk Management Alternatives October 2001 - December 2002
American Resorts International January 1998 - July 2001
Northern Credit Services, Inc. June 1989 - December 1997
Skills
Sales, Credit, Customer Service, Loans, Call Centers, Leadership, Credit Cards, Portfolio Management, Microsoft Office, Microsoft Excel, Management, Time Management, Relationship Management, Banking, Mortgage Lending, Customer Satisfaction, Retail, Microsoft Word, PowerPoint
Education
St. Rita High School 1966 — 1970
Diploma, General Studies
Dale Carnegie
Motivation
Northeastern Illinois University
Psychology
Oakton Community College
Business Administration and Management, General
Nielsen Company May 2015 - Present
Nowak Enterprises 2011 - Present
Bank of America January 2012 - October 2012
Bank of America 2012 - March 2012
GMAC Mortgage 2003 - 2010
Creditors Interchange 2005 - 2005
LDG Financial 2004 - 2005
Van Ru Credit Corporation January 2000 - January 2003
Buddy's Home Furnishings 1998 - 1999
Skills
Loss Mitigation, Underwriting, Default, Special Servicing, Mortgage Servicing, Loans, Credit, Mortgage Lending, Loan Servicing, Portfolio Management, Loan Origination, Mortgage Banking, FHA, HAMP, Loan Modifications, Credit Analysis, Mortgage Underwriting, Foreclosures, REO, Due Diligence, Financial Services, Refinance, Residential Mortgages, VA loans, Bankruptcy, Financial Risk, FHA financing, Asset Management, Analysis, Risk Management, Finance, FNMA, Short Sales, Credit Risk, Real Estate Financing, LPS, Consumer Lending, USDA, Commercial Mortgages, Investors, Investment Properties, Commercial Lending, Real Estate Economics, Banking, FHLMC, Appraisals, Real Estate, HUD, Investments, Title Insurance
Education
St. Petersburg College 2012 — 2015
A.S., Network and System Administration/Administrator
Dixie Hollins Senior High 1994 — 1998
Creditors Interchange June 2004 - October 2011
Revenue Group August 2003 - March 2004
Great Lakes Bureau/ GE Capital Retail November 1999 - July 2003
Nationwide Debt Recovery May 1993 - August 1999
ACB Collection Bureau February 1990 - May 1993
Capital Credit Corp August 1988 - January 1990
Former Pro Athlete August 1986 - June 1988
Skills
Microsoft Office, Green Belt, Six Sigma, Negotiation, Leadership Development, Risk Management, Black Belt Certified, Call Center, Operations Management, Strategic Planning, Team Building, Management, Team Management, Leadership, Sales, Process Improvement, Revenue Cycle, Revenue Analysis, Healthcare Management, Customer Service, Budgets, Forecasting, Contract Negotiation, Account Management, Start-ups, Golf, Disaster Recovery, Credit, Loans, Credit Cards, Call Centers, Accounts Receivable, Training, Kaizen, Team Leadership, Portfolio Management, Customer Satisfaction, Executive Management, Analysis, Relationship Management, Vendor Management, Financial Analysis, Customer Retention, Banking, Finance, Strategy, Change Management, Performance Management, Business Development, CRM
Education
Edinboro University of Pennsylvania 1983 — 1986
No, Business Administration
Shaw High School
Business Administration and Management, General
HUNT Real Estate ERA August 2013 - Present
Empire Emergency Apparatus January 2013 - Present
Creditors Interchange July 2009 - Present
Premier Manufacturing Services/General Motors August 2005 - July 2009
Ford Motor Company June 1992 - July 2002
Skills
Enforcement, Public Safety, Police, Sales, Credit, Loans, Risk Management, Financial Analysis, Credit Analysis, Portfolio Management, Call Centers
Education
Erie Community College 1984 — 1986
Business, Management, Marketing, and Related Support Services
Hilbert College
Labor Law
AIB September 2014 - Present
Realty Funding Partners January 2011 - Present
Realty Funding Partners January 2011 - Present
PROFICIO MORTGAGE November 2010 - Present
Fidelity Mortgage aka Key Financial March 2010 - October 2010
Home Retention Solutions And Management August 2008 - March 2010
OMNI CREDIT SERVICES November 2007 - September 2008
PHILLIPS AND BURNS December 2006 - October 2007
Creditors Interchange October 2005 - October 2006
BFS/ACADEMIC FINANCIAL SERVICE January 2003 - October 2005
Skills
Mortgage Lending, Residential Mortgages, Loans, Marketing, Mortgage Banking, Refinance, Banking, Finance, Leadership, Real Estate, Underwriting, Portfolio Management, Real Estate Economics, Foreclosures, Investments, Management, FHA, Small Business, Credit, Short Sales, Commercial Lending, USDA, Residential Homes, VA loans, Financial Analysis, Loan Origination, Investment Properties, Commercial Mortgages, Funding, Sales, Negotiation, Commercial Real Estate, Credit Analysis, Mortgage Underwriting, Real Estate Financing, FHA financing
Education
Florida Agricultural and Mechanical University 1998 — 2002
Bachelor of Science (BS), Political Science/ Business
Superior Group 2010 - Present
Roswell Park Alliance Foundation 2007 - Present
American Red Cross, Greater Buffalo Chapter 2006 - 2014
Creditors Interchange 2001 - 2009
Superior Technical Resources 1997 - 2001
Taylor Devices, Inc. 1995 - 1997
Office Max, Inc. 1992 - 1996
Buffalo Blizzard 1994 - 1994
Coordinated Care Management Group 1993 - 1994
Skills
Staff Development, Employee Relations, Compensation, Benefits, Payroll, Talent Acquisition, Performance Management, HR Policies, Employee Engagement, Benefits Administration, Talent Management, Onboarding, Policy, Coaching, Employee Benefits, Labor Relations, Recruitment/Retention, Deferred Compensation, Hiring, Strategic Planning, Staffing Services, Training, Recruiting, Employee Training, Management, Leadership, Human Resources, College Recruiting, Applicant Tracking..., Temporary Placement, Workforce Planning, HRIS, Interviews, New Hire Orientations, Technical Recruiting, Resume Writing, Executive Search
Education
State University of New York at Buffalo - School of Management 1996 — 1998
MBA, Business Administration
State University of New York at Buffalo - School of Management 1990 — 1994
BS, Business Administration
American Coradius International, LLC January 2013 - Present
American Coradius International, LLC (ACI) January 2010 - December 2012
Creditors Interchange October 2007 - December 2009
NCO Financial Systems March 2007 - October 2007
Firstsource Solutions Limited January 2003 - March 2007
GE Capital January 2001 - October 2001
GE Capital January 1999 - December 2000
Great Lakes Bureau, LLC September 1996 - December 1999
Skills
Process Improvement, Call Centers, Operations Management, Customer Service, Management, Team Building, Microsoft Excel, Portfolio Management, Microsoft Office, Mortgage Collections
Education
Houghton College, West Seneca, New York 2001 — 2003
Bachelor's of Science, Management
State University of New York College at Buffalo
Psychology
Arbor/ams Mortgage February 2013 - January 2015
Bank of America January 2012 - November 2012
American Coradius International, LLC (ACI) January 2008 - May 2011
Creditors Interchange October 2006 - January 2008
Skills
Sales Process, Short Sales, Negotiation, Selling, Marketing, Training, Finance, Property Management, Sales Presentations, Recruiting, Real Estate Transactions, Residential Mortgages, Credit, Customer Service, Team Building, Real Estate, Microsoft Office, Leadership, Loans, Management, Sales
Education
Bryant & Stratton College 2015 — 2017
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
WNY school of Real Estate
Real estate license
Mercantile Adjustment Bureau, LLC 2012 - 2013
Creditors Interchange May 2005 - October 2011
Skills
Windows Server, Call Centers, VMware, Vendor Management, Process Improvement, Network Administration, Network Security, Cisco Technologies, Access, Computer Hardware, Networking, Disaster Recovery
Education
Erie 1 BOCES 2002 — 2003
Johnson Matthey Inc. May 2011 - Present
Creditors Interchange November 2006 - April 2011
Davita Inc. May 2006 - November 2006
Kelly Services March 2005 - April 2006
Bank of America/Legacy Fleet November 1992 - March 2005
Skills
Change Management, Budgets, Process Improvement, Analysis, Management, Microsoft Excel, Customer Service, Negotiation, Business Analysis, Risk Management, Microsoft Office, Six Sigma, Quality Assurance, Software Documentation, Human Resources, Operations Management, Vendor Management, Data Analysis, Training
Education
Montgomery County Community College 2001 — 2005
Ford Motor Company - Buffalo Stamping Plant August 2015 - Present
Ford Motor Company - Buffalo Stamping Plant December 2014 - Present
Ford Motor Company - Buffalo Stamping Plant November 2013 - Present
Creditors Interchange June 2010 - July 2013
Capital Management Services September 2003 - June 2010
Skills
Risk Management, Credit, Loans, Credit Risk, Financial Services, Negotiation, Quality Assurance, Accounts Receivable, Team Leadership, Business Process..., FDCPA, Credit Cards, Banking, Leadership, Relationship Management, Team Building, Strategic Planning, Access, Customer Satisfaction, Microsoft Excel, Microsoft Word, Customer Experience, Customer Retention, Microsoft Office, CRM, Training, Management, Executive Management, Finance, Skip Tracing, Vendor Management
Education
Erie Community College 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Social Sciences
Lake Shore Central 1999 — 2001
High School, Business
HEMOLYTIC ANEMIA OF AMERICA FOUNDATION February 2014 - Present
Law Office of Kevin Shine January 2013 - February 2014
NorthStar Financial Services Group, LLC 2008 - 2012
Creditors Interchange January 2001 - February 2008
United States Marine Corps January 1993 - June 2001
United States Army Reserve January 1991 - January 1993
Skills
Marketing Communications, issa certified personal..., Collections, Human Resources, Diet Planning, Martial Arts, Music, Fundraising, Event Planning, Event Management, Consignment, Finance, Leadership, Accounts Receivable, Public Speaking, Team Building, Data Analysis, QuickBooks, Call Centers, Recruiting, Customer Service, Employee Relations, Strategic Planning, PowerPoint, Spanish, Project Management, Risk Management, Analysis, Access, Accounting, Time Management, Budgets, Research
Education
State University of New York at Buffalo 1990 — 1993
Bachelor of Arts (B.A.), Business Administration and Management, General
Burgard Vocational High School 1986 — 1990
Regents Honors, Air Traffic Controller
Self-employed June 2012 - Present
Ace Recovery 2009 - 2012
Creditors Interchange 2006 - 2009
Skills
Microsoft Office, Social Networking, Committed to..., Leadership, Appointment Scheduling, Residential Cleaning, Commercial Cleaning, Janitorial, Customer Retention, Training, Marketing, Retail, Customer Service, Negotiation, Sales, Administrative..., Small Business, Budgets, Account Management, Cold Calling, Team Building, Strategic Planning, Call Centers, Advertising, Management, Customer Satisfaction, Time Management, Marketing Strategy, Microsoft Word, Microsoft Excel, Coaching, Social Media, Sales Management
Education
Ashford University 2014 — 2016
Bachelor's Degree, Accounting
Ashford University 2012 — 2014
Associate's degree in Organizational Management, Accounting and Business/Management
Riverside High School 1995 — 1999
High School Diploma
M&T Bank March 2014 - July 2014
Claims Recovery Financial Services, LLC April 2013 - March 2014
Claims Recovery Financial Services, LLC March 2012 - April 2013
Bank of America Home Loans November 2009 - December 2010
Bank of America February 2009 - November 2009
Bank of America November 2007 - February 2009
Sps Temporaries July 2007 - November 2007
National Action Financial Services August 2006 - November 2006
Creditors Interchange June 2006 - August 2006
Education
University of Phoenix 2011 — 2012
Accounting
Medaille College 2010 — 2011
Business Administration, Business Administration and Management, General
Alden High School 1999 — 2003
General Diploma, Math, History and English
Account Discovery Systems, LLC July 2014 - Present
KAP Landscaping & Plowing 2013 - Present
Admin Recovery 2013 - 2014
Creditors Interchange 2000 - 2012
NAFS 1995 - 2000
Integratec 1994 - 1995
Skills
Loans, Credit Cards, Credit, Customer Service, Third Party Collections, Teamwork, Debt Collection, Debt Management, Telephone Skills, Team Leadership, Customer Relations, Time Management, Cross-team Collaboration, Negotiation
Education
Niagara County Community College 1991 — 1992
General Studies
Cleveland Hill High School
Caine & Weiner June 2011 - Present
Creditors Interchange April 2008 - June 2011
Digital Satellite Express January 2001 - April 2008
Skills
Accounting, Credit, Great Plains Software, Finance, Forecasting, Credit Risk, Credit Analysis, Process Improvement, Budgets
Education
ITT Technical Institute-Getzville 2007 — 2008
1/2 way thru Computer Engineering
Hamburg Senior High 1988 — 1992
Eastpoint Recovery Group March 2011 - Present
Creditors Interchange January 2002 - June 2010
Great Lakes Bureau 1999 - 2002
Skills
Leadership, Teamwork, Team Management, Call Centers, Customer Satisfaction, Networking, Microsoft Excel, Account Management, Accounts Receivable, Customer Service, Management, Risk Management, Finance, Debt Settlement, Analysis
Education
State University of New York College at Buffalo 1998 — 2003
Bachelor of Science (BS), Political Science and Government
Holy Angels Academy
Nardin Academy
MJ Peterson Real Estate September 2014 - Present
Kaleida Health July 2013 - September 2014
Erie Mitigation Group January 2012 - July 2013
Creditor's Interchange September 2011 - January 2012
Pittsburgh Glass Works, LLC October 2009 - October 2010
Absolute Auto Glass January 2004 - January 2010
Skills
Microsoft Office, Networking, Communication Skills, Organizational Behavior, Kronos Timekeeping, Magellan, Windows 7, Microsoft Excel, Punctuation, Written & Verbal..., Leadership, Highly personable, Network Security, Purchasing Negotiation, Time Management, Union Relations, Customer Service, Project Management, Patient Safety, Healthcare Management, Healthcare, Microsoft Word
Education
SUNY Empire State College 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Information Technology
Erie Community College 2007 — 2011
Associate's degree, Liberal Arts and Sciences/Liberal Studies
West Seneca East Senior High School 2002 — 2006
Regents w/ Advanced Designation, Project Lead the Way (CAD)
Logistic Dynamics, Inc. July 2015 - Present
INSTALLS inc March 2013 - July 2015
Evans Law Associates May 2009 - June 2010
Creditors Interchange April 2008 - June 2009
Northstar August 2007 - April 2008
NAFS September 2006 - August 2007
Skills
Computer Network..., Help Desk Support, Networking Software, Computer Repair, Internet Troubleshooting, Communication Systems, Microsoft Technologies, Linux, VMware Workstation, Graphic Design, Drawing, Computer Gaming, Laptops, Computer Hardware, Wireless Networking, Call Centers, Customer Service, Microsoft Excel, PowerPoint, Windows, Windows 7, Microsoft Office, Troubleshooting
Education
ITT Technical Institute-Getzville 2011 — 2013
Associate's degree, Computer Networking Systems
Northstar Location Services, LLC July 2014 - Present
Northstar Location Services, LLC December 2002 - Present
Creditors Interchange September 2001 - December 2002
Great Lakes Collection Bureau October 1987 - June 2001
Skills
Management, Training, Strategic Planning, Sales, CRM, Portfolio Management, Call Center, Leadership
Education
Canisius College 1982 — 1986
BS, Psychology
Buffalo Academy of the Sacred Heart
Buffalo Academy of the Sacred Heart
creditors Interchange 2001 - 2004
Education
University at Buffalo 1998 — 2001
Pallino Asset Management February 2014 - June 2015
Unifund CCR Partners August 2012 - December 2013
Creditors Interchange August 2009 - August 2012
Apollo Enterprise Solutions May 2007 - July 2009
DebtResolve July 2005 - February 2007
Chapdelaine & Co. August 2002 - July 2005
Liberty Brokerage Investment Corporation November 1986 - May 2000
Skills
Leadership, Business Development, Banking, Strategy, Strategic Partnerships, Portfolio Management, Credit, Financial Services, Credit Cards, Call Centers, Call Center, Executive Management, Accounts Receivable, Enterprise Software, Management, Mergers & Acquisitions, Project Management, New Business Development, Financial Modeling, Risk Management, Vendor Management, Operations Management, Process Improvement, Finance, Team Building, Sales, CRM, Financial Analysis, Forecasting
Education
Saint Bonaventure University
Phoenix Frontier Inc October 2009 - Present
Quackenbush Co INC September 2013 - November 2013
Superior Group 2010 - 2013
Creditors Interchange June 2007 - October 2007
United Parcel Service March 2005 - June 2007
Professional Development LP Ciminelli July 2004 - August 2004
Skills
3D, Revit, 3D Studio Max, Illustrator, CAD, Software Documentation, AutoCAD
Education
State University of New York College at Buffalo 2005 — 2006
architecture, urban planning
Erie Community College
Electrical Engineering
ITT Technical Institute
2010 Associates Degree, Occupational Studies in Computer Drafting and Design
Mercantile Adjustment Bureau, LLC October 2012 - Present
Creditors Interchange November 2001 - October 2012
TVGA June 1993 - October 2001
Skills
AIX, Windows Server, CentOS, Ethical Hacking, Physical Security, Network Security, Data Security, Wireless Networking, Penetration Testing, Vulnerability Scanning, Network Design, Security Audits, CEH, Networking, Disaster Recovery, Management, WAN, Firewalls, Information Technology, Cisco Technologies, Security, Team Building, Operations Management, Call Centers, Risk Management
Education
State University of New York College at Brockport 1989 — 1993
BS, Mathematics and Meteorology
EAHS
Enjoying life July 2013 - Present
UB Dept of Surgery February 2013 - July 2013
Creditors Interchange December 2009 - October 2011
Creditors Interchange December 2009 - October 2011
Delphi Thermal January 2001 - June 2009
Delphi Thermal January 1999 - January 2001
Delphi Thermal January 1984 - January 1999
Delphi Thermal January 1975 - January 1984
Delphi Thermal January 1974 - January 1975
Skills
Benefits Administration, Corporate Relocation, Employee Relations, Payroll, Succession Planning, Office Management, New Hire Orientations, Organizational..., Performance Management, Administrative..., Human Resources, Management, Onboarding, Customer Service, HR Policies, Microsoft Word, Outlook, Training, Microsoft Excel, Employee Benefits, PowerPoint, Data Entry, Team Leadership
Education
State University of New York College of Agriculture and Technology at Morrisville
Associates Degree, Secretarial Science
Ingram Micro September 2014 - Present
New Era Cap September 2012 - August 2014
Creditors Interchange October 2009 - September 2012
Creditors Interchange June 2008 - October 2009
Creditors Interchange December 2004 - June 2008
Creditors Interchange September 2001 - December 2004
Taylor Staffing Services October 2000 - September 2001
Skills
Employee Relations, Benefits Administration, Call Center, Process Improvement, Training, Payroll, Risk Management, Onboarding, Leadership, Applicant Tracking..., Executive Management, Strategic Planning, Finance, Time Management, Recruiting, Employee Benefits, Customer Service, Call Centers, Management, Team Management, Performance Management, Hiring, Talent Acquisition, Organizational..., Leadership Development, Team Building, Talent Management, Human Resources
Education
Canisius College 2001 — 2003
M.S., Organizational Communication & Development
University at Buffalo 1997 — 2000
B.A., Psychology, Marketing
Gateway Longview June 2012 - Present
Mercantile Adjustment Bureau June 2010 - June 2012
Creditors Interchange 2006 - 2010
Pottery Barn 1997 - 2010
Account Solutions Group 2004 - 2005
Skills
Customer Service, Microsoft Office, Call Center, Microsoft Excel, Recruiting, Training, PowerPoint, Team Building, Microsoft Word, Talent Acquisition, Onboarding, Team Leadership, Employee Training, Leadership Development, Social Networking, Human Resources, Call Centers
Education
SUNY at Buffalo 2010 — 2013
Master of Social Work (MSW), Social Work
State University of New York College at Buffalo 1997 — 2001
BS, Secondary English Education
Regional Manager March 2015 - Present
NRG Business Demand Response 2010 - March 2015
Creditors Interchange 2008 - September 2010
Bank of America 2005 - 2007
WIVB/WNLO-TV (LIN TV Corp) 2001 - 2002
Skills
Training, Business Development, Energy Management, Performance Management, Public Relations, Energy Efficiency, Renewable Energy, Energy, Management, Human Resources, Analysis, Sales Process, Sales, Coaching, Energy Audits, Contract Negotiation, Employee Benefits, Sales Management, Key Client Relationships, Retention Management, Staff Training, Quality Control, Labor Management, Strategic Hiring, New Hire Training, Media Relations, Business Networking, New Business Development, Energy Conservation, Energy Supply, HR Compliance, Consumer Bankruptcy, Team Building, Loan Servicing, Mortgage Banking, Process Improvement, Sustainable Energy, Smart Grid, Natural Gas, Account Management, Microsoft Excel, Electricity, Entrepreneurship, Energy Industry, Sustainability, CRM, Press Releases, Team Leadership, Demand Response, Energy Markets
Education
Medaille College 2002 — 2005
Media Communications, Media communications
P and B Capital Group June 2006 - Present
P and B Capital Group LLC. September 2005 - Present
Creditors Interchange 2004 - 2005
Account Solutions Group/ First Source 1999 - 2003
Skills
Skip Tracing, Debt Settlement, Debt Management, FDCPA, Credit Cards, Credit, Operations Management, Call Centers, Credit Risk, Loss Mitigation, Credit Scoring
Education
Buffalo State College 1997 — 2001
Business Studies, Business Management
Creditors Interchange January 2004 - Present
Education
Erie Community College 2011 — 2013
Business/Paralegal
Synacor July 2013 - Present
Self Employed January 2013 - May 2013
Second Bit LLC December 2010 - January 2013
Creditors Interchange June 2010 - July 2011
Canisius College May 2008 - May 2009
Skills
Leadership, Analysis, Process Improvement, Strategic Planning, Business Development, Microsoft Office, Microsoft Excel, Networking, Business Analysis, Teamwork, Microsoft Word, Social Networking, HTML, Customer Service, CSS, Project Management
Education
Canisius College 2011 — 2012
MBA
Canisius College 2005 — 2009
BA, History, International Relations, European Studies, and Spanish
St. Ignatius High School 2001 — 2005
Roswell Park Cancer Institute February 2007 - Present
J & V Realty of Buffalo 2001 - 2012
Vance Professional Bookkeeping and Tax Service 2003 - 2011
X Files Home Improvement Inc 1999 - 2010
Creditors Interchange 2006 - 2007
Kaleida Health 1998 - 2001
Skills
Accounts Payable, Accounting, Accounts Receivable, Payroll, Account Reconciliation, QuickBooks, General Ledger, Financial Reporting, Auditing, Microsoft Excel, Data Entry, Financial Statements, Spreadsheets, Access, Internal Controls, Financial Analysis, ADP Payroll, Budgets, Sarbanes-Oxley Act, PeopleSoft, Microsoft Word, Bookkeeping, Outlook
Education
D'Youville College 2009 — 2010
B.S. Business Management, Accounting
Erie Community College 1994 — 1996
Associate's Degree, Business Administration and Accounting
Eclipse Receivable Management, Inc. February 2012 - September 2013
Creditors interchange February 2006 - January 2011
Skills
Strategic Planning, Real Estate, Investments, Investment Properties, Loans, Risk Management, Mortgage Lending, New Business Development, Process Improvement, Real Estate Transactions, Sales, Leadership, Negotiation, Team Building, Banking
Education
Johnson and Wales University 2001 — 2005
Bachelor of Science (BS), Finance, General
Rhode Island College 2001 — 2005
Bachelor's degree, Finance, General
Sodexo March 2014 - Present
MAC Source Communications January 2011 - March 2014
Creditors Interchange May 2009 - January 2011
Ingram Micro December 2007 - May 2009
Skills
Avaya Communication..., ACSS - Avaya Aura®..., ACSS - Avaya Aura®..., ACIS - Avaya Aura®..., ACSS - Avaya Aura® Call..., ACIS - Avaya..., ACIS - Avaya Agile..., Avaya Aura Foundation..., APDS - Avaya Networking, Avaya AES, VoIP, SIP, H.323, PA - Implement: Avaya..., Cisco Routing &..., CCNA, Passed 642-901 Building..., Passed 642-812:..., Passed 642-825:..., JavaSE, Java Servlets, JSP development, PHP, HTML, JavaScript, jQuery, MySQL, PostgreSQL, LAMP, Red Hat Linux, CentOS, Asterisk, Windows Server, Active Directory, Microsoft Exchange, VirtualBox, Networking, Telephony, Avaya, Cisco Routers, Unified Communications, WAN, Unified Messaging, SIP Trunking, LAN-WAN, TDM, Cisco Technologies, IP, Avaya Technologies, Telecommunications
Education
Erie 1 BOCES 2000 — 2002
Certificate of Achievement, Technical Electronics
Erie Community College
Weimar Medical Center August 2014 - Present
Northstar Location Services 2005 - Present
Creditors Interchange August 2000 - March 2005
Skills
Strong verbal and..., Organized Multi-tasker, Microsoft Office, Financial Analysis, Risk Management, Credit, Microsoft Excel, Business Analysis, Loans, Project Management, Change Management, Strategic Planning, Retail Banking, Portfolio Management
Education
Buffalo State College 2005 — 2007
Master of Arts (M.A.), Student Counseling and Personnel Services
SUNY Geneseo 1988 — 2003
Bachelor of Applied Science (B.A.Sc.), Organizational Communication, General
mercantille November 2005 - Present
creditors interchange October 2005 - November 2012
buffalo ny August 1997 - August 2002
Skills
Management, Coins, Diabetes, Natural Foods
Education
Saint Bonaventure University 1970 — 1974
ba ecomomics
NYS Department of Tax & Finance March 2015 - Present
Supplemental Health Care January 2014 - March 2015
ADMIN RECOVERY December 2012 - 2013
Creditors Interchange September 1999 - December 2012
Skills
Credit, Credit Analysis, Credit Risk, Credit Cards, Customer Service, Microsoft Excel, Retail Banking, Call Centers, Microsoft Office, Management, Accounts Receivable, Process Improvement, Operations Management, Finance, Team Building, Analysis, Financial Services, Strategic Planning, Executive Management
Education
State University of New York College at Buffalo 1996 — 1998
Bachelor's degree, Criminal Justice
Canisius College 1994 — 1996
Creditors Interchange 2005 - 2012
Risk Management Alernatives October 1998 - November 2005
Skills
14 yrs. of collections...
Education
El Camino College
Gardena High