EmblemHealth Company
Industry: Company
DescriptionEmblemHealth is one of the United States' largest nonprofit health plans. It is headquartered at 55 Water Street in Lower Manhattan, New York City. It is a $10 billion company with 3.1 million members. Headquarters: New York City, New York, United States CEO: Karen M. Ignagni Executive vice president: Timothy E. Nolan Subsidiaries: Health Insurance Plan of Greater New York, Inc., Group Health Incorporated Chairpersons: Thomas Conway, Karen Moran VPs: Thomas Conway (Controller, Emblemhealth),
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EmblemHealth Employees
MVP November 2011 - Present
EmblemHealth 2007 - 2011
Empire Blue Cross 1997 - 2007
Skills
Integration, Healthcare, Managed Care, HIPAA, Leadership, Team Management, Medicare, Insurance, Health Policy, Medicaid, Employee Benefits, Health Insurance, Utilization Management, Disease Management, Healthcare Industry, Provider Relations, Healthcare Information..., Healthcare Management, Case Management
Education
Albany Memorial School of Nursing 1989 — 1991
•RN Diploma, Registered Nursing/Registered Nurse
State University of New York at New Paltz 1985 — 1988
Bachelor of Science (BS), Business Administration and Management, General
Jones Services Company December 2013 - April 2015
Walt Disney World Parks and Resorts August 2013 - December 2013
Walt Disney World Parks and Resorts August 2011 - January 2012
Partners In Safety May 2010 - July 2011
EmblemHealth October 2006 - August 2009
Mortgage Select, Inc. November 2004 - August 2006
Skills
Customer-focused Service, Customer Service..., Entertainment, Event Management, Social Media, Event Planning, Public Speaking, Leadership, Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Research, Social Networking
Education
State University of New York College at Oswego 2009 — 2013
Bachelor's degree, History
EmblemHealth January 2014 - Present
James Arnold Public Affairs January 2002 - Present
IPsoft May 2013 - January 2014
ISAF March 2012 - March 2013
DynCorp International March 2011 - March 2012
United States Department of Defense September 2009 - January 2011
U.S. Army PAO July 1998 - September 2009
Obama for America September 2008 - January 2009
Communications Secialties, Inc. April 2008 - September 2008
U.S. House of Representatives January 2007 - November 2007
Skills
Community Outreach, Policy Analysis, Research, Marketing, Intergovernmental..., Renewable Energy, Alternative Energy, Green Building, Strategic Communications, Public Relations, Media Relations, Public Policy, Government, Public Speaking, Politics, Crisis Communications, Public Affairs, Speech Writing, Press Releases, Political Campaigns, ISAF, NATO, Military Communications, Social Media..., Twitter, Klout, Facebook, Flickr, Photoshop, InDesign, Lightroom, Digital Photography, Six Sigma, 5S, Benefit Cost Analysis, Manufacturing, Alternative Energy..., Afghanistan, Internal Communications, Spokesperson, Adobe Connect, Military, Crisis Management, Social Media, Leadership, Marketing Communications, Strategy, Policy, Program Management, Community Development
Education
Stony Brook University 2004 — 2006
M.A., Political Science
State University of New York at Stony Brook 1999 — 2004
B.A., Theater and Media Arts
Defense Information School (DINFOS) 2005 — 2005
Skill 5X, Military Historian
Defense Information School (DINFOS) 2004 — 2004
Skill 5B, Audiovisual Production Officer
Defense Information School (DINFOS) 2001 — 2002
MOS 46Q, Public Affairs Writer
EmblemHealth November 1999 - Present
EmblemHealth November 1999 - Present
Skills
Managed Care, Medicare, Healthcare, Microsoft Excel, Medicaid, Employee Benefits, HIPAA, Health Savings Accounts, Health Insurance, HMO, Insurance, Process Improvement, Health Policy, Access, Brokers, Claim, Disease Management, Healthcare Industry, Healthcare Information..., Healthcare Management, Outlook, PPO, Provider Relations, Team Building, Underwriting, Credentialing, Long-term Care, CPT, Network Development, Utilization Management, Healthcare Consulting, Medicare Part D, Pharmacy Benefit..., Physicians, Health Care Reform, Revenue Cycle, Strategic Planning, ICD-9, Customer Service, Microsoft Office, Leadership, Software Documentation
Education
State University of New York College at Oneonta 1992 — 1996
English, English Language and Literature/Letters
EmblemHealth November 2012 - September 2013
EmblemHealth February 2012 - November 2012
U.S. Census Bureau April 2010 - June 2010
Global Kids, Inc. April 2006 - October 2007
Skills
Event Planning, Community Outreach, Nonprofits, Training, Leadership
Education
The New School 2008 — 2011
Bachelor's Degree, Creative Writing, 3.81
Tulane University 1998 — 2000
Anthropology
NYU Langone Medical Center April 2012 - Present
Health Plus April 2008 - April 2012
EmblemHealth June 2003 - March 2008
Jamaica Hospital 1998 - 2003
Skills
Managed Care, Medicaid, Provider Relations, HIPAA, Credentialing, Medicare, Healthcare Management, HMO, Health Insurance, Health Policy, Healthcare, Healthcare Consulting, Healthcare Industry, Healthcare Information..., Home Care, Insurance, Network Development, Physician Relations, Revenue Cycle, Utilization Management
Education
SUNY Empire State College 2010 — 2013
BS, Business Administration - Still Pending
EmblemHealth June 2014 - Present
Barclays February 2013 - January 2014
Citi May 2010 - January 2012
Citi October 2008 - May 2010
Citigroup June 2006 - October 2008
Citigroup January 2004 - June 2006
The Wine Investor January 1990 - 2006
Citigroup July 2000 - December 2003
Citi October 1999 - July 2000
Skills
Financial Management, Resource Management, Program Management, Risk, Compliance, Governance, Budgeting, SOX, Expense Management, Business Process..., Technology Integration, Financial Risk, Sarbanes-Oxley Act, Budgets, Managerial Finance, Business Analysis, Analysis, Strategy, Risk Management
Education
State University of New York at Stony Brook 1984 — 1988
Bachelor of Arts, Liberal Arts
Half Hollow Hills High School East 1980 — 1984
High School Diploma
EmblemHealth October 2012 - Present
MJHS October 2010 - January 2012
New York Hospital Queens February 2008 - October 2010
Skills
Nursing, Hospitals, Acute Care, Healthcare Management, Critical Care, Healthcare, Inpatient, BCLS, PALS, Pediatrics, Patient Advocacy, Health Education, Health Promotion, Wound Care, Medication..., Disease Management, Telemetry, Healthcare Industry, Utilization Management, Patient Safety, Cpr Certified, Medicare, Medicaid, Vital Signs, Direct Patient Care, Registered Nurses, EKG, IV, Physician Relations, Public Health, Quality Improvement, Medical Terminology, Trach Care, Nursing Documentation, Cardiac Care, Cardiac Monitoring, Ventilators, Tracheostomy, HIPAA, Quality Patient Care, Long Term Acute Care, Nursing Process, BLS, ACLS, Home Care, Patient Education, Medical-Surgical, EMR
Education
State University of New York Downstate Medical Center College of Medicine 2006 — 2007
Bachelors of Science, Registered Nursing/Registered Nurse
SUNY Stony Brook 2000 — 2004
Bachelors of Sciene, Respiratory Care Therapy/Therapist
Emblemhealth January 2005 - Present
Office of the Governor State of New York (David Paterson) March 2008 - December 2010
North General Hospital March 2002 - January 2005
Education
New School--Robert J. Milano Graduate School of Management and Urban Policy 1996 — 2001
Master of Science (MS), Health Services Management and Policy
Syracuse University 1979 — 1983
Bachelor of Science (BS), Speech Communications and Marketing
At Liberty April 2014 - Present
EmblemHealth October 2011 - March 2014
The Fund for Public Health in New York April 2010 - October 2011
City of New York 2004 - April 2010
OptumHealth (formerly Ingenix) 2000 - 2004
Ingenix 1994 - 2000
CIGNA Healthcare 1992 - 1994
Skills
Management, Analysis, Informatics, Salesforce.com, Medical economics, Healthcare, Healthcare IT, Healthcare Information..., Access, Training, Public Health, Strategy, Affordable Care Act, Health Insurance..., Proposal Writing, Federal Grants..., Health Policy, EHR, Medicaid, Quality Improvement, Health Insurance, Healthcare Management, Health Economics
Education
The University of Connecticut
BS, Clinical Dietetics / Allied Health Professions
The University of Connecticut School of Business
MBA, Health Systems Management
EmblemHealth March 2010 - Present
EmblemHealth June 2007 - March 2010
Toback Podiatry 2006 - 2007
Skills
HIPAA, Data Analysis, Healthcare, Outlook, Microsoft Excel, Microsoft Office, Medicare, Medicaid, Managed Care, Customer Service
Education
Ulster BOCES 2010 — 2010
Certificate, Medical Office Practice
Ulster County Community College 2004 — 2006
Associate of Arts and Sciences (AAS), Business Administration
AlphaCare January 2014 - Present
MTR Consulting April 2012 - Present
Private Consulting Practice January 2001 - 2012
EmblemHealth January 1997 - December 2011
EmblemHealth January 2001 - January 2010
HIP January 1997 - January 2001
Israeli Consulate January 1988 - January 1990
Demeinjuk Trial January 1987 - January 1988
IDF January 1982 - January 1984
Skills
Executive Coaching, Change Management, Action Research, Team Building, Executive Development, Six Sigma, Organizational Diagnosis, Lean Projects, Disease Management, EAP, Healthcare, Training, Leadership, Leadership Development, Organizational..., Coaching, Organizational..., Health Policy, Public Speaking, Process Improvement, Quality Improvement, Management Consulting, Healthcare Management, Management, Medicaid, Workshop Facilitation, Strategy, Program Development, Healthcare Consulting, Managed Care, Emotional Intelligence, Healthcare Industry, Mental Health, 360 Feedback, Performance Improvement, Recruiting, Psychology, Executive Management, Career Development, Consulting, Culture Change, Conflict Resolution, MBTI, Group Dynamics, Organizational Design, Performance Management, Organizational Learning, Management Development, Career Management
Education
Derner Institute for Advanced Psychological Studies 1992 — 1997
Ph.D, Clinical Psychology
The Hebrew University 1984 — 1987
B.A;, Sociology and Political Science
White Institute
White Institute
EmblemHealth September 2011 - Present
EmblemHealth March 2005 - September 2011
Skills
Provider Relations, Credentialing, Medicare, Healthcare, Medicaid, HIPAA, Managed Care, Healthcare Management, Healthcare Industry, Healthcare Information..., Health Insurance, Network Development, Health Policy, Data Entry, HMO, Contract Negotiation, Medical Terminology, Credentials, Microsoft Office
Education
State University of New York Empire State College 2015 — 2018
Bachelor of Arts (B.A.), Community and Human Services w/ Concentrations in Criminial Justice and Psychology
Caliber Training Institute
Caliber Training Institute
EmblemHealth September 2014 - September 2015
The Segal Company January 2010 - September 2014
Advanstar Communications June 2009 - October 2009
Flagship Global Health November 2007 - August 2008
Marquis Jet February 2005 - May 2007
Farrar Strauss & Giroux September 2004 - November 2004
Skills
Online Advertising, Marketing, Event Planning, Management, SEO, Event Management, Sales, Sales Operations, CRM databases, Proposal Support, Search Engine Technology, Advertising, Copywriting
Education
State University of New York College at Cortland 2001 — 2004
B.A., Communications
Provant Health Solutions December 2012 - Present
Aetna May 2011 - November 2012
EmblemHealth May 2009 - May 2011
Health Net of the Northeast September 2007 - May 2009
ADVO Inc (now Valassis Communications) March 2003 - September 2007
CIGNA HealthCare October 1995 - March 2003
Tufts Health Plans April 1990 - October 1995
Contel Business Systems September 1985 - March 1990
Skills
Health Insurance, Medicare, Managed Care, Insurance, Employee Benefits, Healthcare, Executive Management, Account Management, Strategic Partnerships, Process Improvement, Underwriting, Healthcare Information..., Strategic Planning, New Business Development, Contract Negotiation, Sales Effectiveness, Profitable Growth, Health Insurance..., Commercial Insurance, Sales, Business Development, Sales & Marketing..., Huthwaite, Sales Management..., Sustainability, Talent Management, Early Stage Companies, Emerging Growth..., Marketing Strategy, Go-to-market Strategy, Channel Optimization, Sales Intelligence, CRM Integration, C Level Selling, Incentive Programs, Sales Compensation Plans, Data-driven Marketing, Customer Segmentation..., Behavioral Segmentation, Enthusiastic..., Positive Personality, Challenge Driven, Delivering Results, Leading Change, Building Coalitions, Leadership, High Performance Teams, Transformational..., Executive Team Alignment, Organizational...
Education
Villanova University 1982 — 1985
BS, Accounting, Business
Suffolk University 1988 — 1990
MBA, Villanova Univ (BS) &, Business
EmblemHealth January 2003 - Present
Empire Blue Cross July 1992 - January 2003
Latron Computer Systems 1985 - 1992
Skills
Vendor Management, PMP, Agile Project Management, Requirements Analysis, Project Management, IT Management, Integration, SDLC, Project Portfolio..., ITIL Certified, SharePoint, Visio, Analysis, ITIL v3 Foundations..., Enterprise Architecture, Mainframe, Software Development, Management, Program Management, Leadership, IT Strategy, PMO, HIPAA, Waterfall, Technical Leadership, Requirements Gathering, Certified Project..., Web Applications, Client/server, Healthcare Information..., Resource Management, Software Project..., Process Improvement, Certified ScrumMaster, Business Resumption..., Enterprise Software, SOX Compliancy, Business Analysis, Change Management, ITIL
Education
State University of New York Empire State College
Bachelor of Science, Information Systems
HANYS December 2014 - Present
HANYS January 2012 - December 2014
HANYS April 2011 - December 2011
WellPoint 2007 - 2010
EmblemHealth 2004 - 2007
CDPHP 2001 - 2004
CDPHP 1999 - 2001
Kaiser Permanente 1996 - 1999
Skills
Managed Care, Public Health, Process Improvement, Quality Management, Healthcare Consulting, Certified Case Manager, Project Management, Government Programs, Medicare, Utilization Management, Nursing, Quality Improvement, Health Policy, Healthcare Management, Healthcare Industry, Medicaid, HIPAA, Inpatient, Provider Relations, Healthcare, Healthcare Information...
Education
The Sage Colleges - Russell Sage College
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
The Sage Colleges-Sage Graduate School
Graduate Course Work, Master Health Service Administration
Express Scripts, Inc. January 2013 - January 2015
Express Scripts (formerly Medco Health Solutions) March 2010 - December 2012
Employee Benefit Solutions 2009 - 2010
Fox Rx Care 2008 - 2008
EmblemHealth (formerly Group Health Inc.) 2005 - 2007
EmblemHealth 2004 - 2005
CIGNA Healthcare 2002 - 2004
Skills
Managed Care, Medicare, Health Insurance, Insurance, Healthcare, Leadership, Team Building, Analysis, Pharmacy Benefit..., Health Policy, Health Care Reform, Marketing, Data Analysis, Employee Benefits, Process Improvement, New Business Development, Product Development, Strategy, Long-term Care, Management, Sales, Healthcare Industry, Medicare Part D, Call Centers, Cross-functional Team..., Marketing Strategy, Product Marketing, Medicaid, Six Sigma, Healthcare Information..., Strategic Planning, Program Management, Vendor Management, Healthcare Consulting, HIPAA, Healthcare Management, Account Management, Product Management, Business Development, Project Management, Executive Management
Education
Case Western Reserve University - Weatherhead School of Management
MBA
The Ohio State University
B.S.
PoetryBay April 2010 - Present
North Sea Poetry Scene November 2009 - Present
Long Island Poetry Collective Reading Series January 2008 - Present
Long Island Chapter, Poets for Darfur April 2007 - Present
Long Island Poetry Collective January 2007 - Present
College Prowler, Inc April 2005 - Present
EmblemHealth November 2014 - Present
Positive Promotions, Inc. February 2012 - April 2014
Binder & Binder February 2011 - April 2011
Cablevision Systems Corp April 2007 - August 2008
Skills
Windows 7, Windows XP, Windows Vista, Windows 2000, Mac OSX, Telnet, Pine, UNIX, Microsoft Word, Microsoft Access, Microsoft PowerPoint, Microsoft Excel, Microsoft Publisher, Microsoft Outlook, Microsoft SharePoint, Microsoft Exchange, Adobe Reader 9, Adobe PhotoShop, Adobe Illustrator, Adobe Acrobat, File Maker Pro, Paradox, Jet, Cintra CTS, Premise 4.0, JDA Systems, News EditPro, ClarisWorks, AutoCad Release 10, AutoCad Release 11, AutoCad Release 12, AutoCad Release 13, AutoCad Release 14, AutoCad Release 2000, AutoCad AccuRender, AutoCad Anderson Windows, Spanish, Operating Systems, Language Skills, Remedy, WordPerfect, Writing, Windows, Proofreading, Copy Editing, Facebook, Event Planning, Press Releases, Customer Relations, Lotus Notes
Education
Stony Brook Southampton 2010 — 2010
s Conference; Master of Fine Arts, Writing and Literature, 4.0
Stony Brook University 2000 — 2004
BA, English, Art History, Cinema
Stony Brook University 2000 — 2004
Bachelor's of Arts; Bachelor's of Arts, English; Art History
Northport Senior High School 1992 — 1996
Regents Diploma, Architecture, Creative Writing, Theater
EmblemHealth November 2014 - Present
Last Run ENT. TV June 2014 - Present
LONG ISLAND BOOG FILMS September 2012 - Present
Skills
Customer Service, Financial Services, Social Media, Microsoft Word, Sales, Risk Management, Call Centers, PowerPoint, Microsoft Excel, Video, Film, Producing, Camera Operating, Microsoft Office, Analysis, Marketing, Outlook, Sound, Fundraising, Final Cut Pro, HTML, Public Relations, Camera Operation, Visual Communication
Education
State University of New York College at Old Westbury 2009 — 2012
Bachelor's Degree, Communication and Media Studies
EmblemHealth November 2008 - Present
Empire Blue Cross Blue Shield January 2005 - November 2008
Skills
Financial Analysis, Microsoft Excel, Analysis, Financial Reporting, Financial Accounting, Microsoft Word, Microsoft Office, Account Reconciliation, PeopleSoft, Leadership, Process Improvement, Healthcare, Outlook, Team Building, Project Management, Auditing, Teamwork, Accounting, General Ledger, Variance Analysis, Accounts Receivable, GAAP, Access, Sarbanes-Oxley Act
Education
Saint Francis College 1998 — 2002
Bachelor's Degree, Accounting
St. Francis College 1998 — 2002
Bachelor's, Accounting, Accounting and Finance
Independence Blue Cross March 2015 - Present
Deloitte Consulting July 2011 - February 2015
EmblemHealth October 2006 - July 2011
Health Insurance Plan of Greater New York October 2006 - July 2011
Coventry Health Care July 2005 - October 2006
Skills
Insurance, Health Insurance, Actuarial Science, Financial Modeling, Financial Risk, Underwriting, Employee Benefits, Medicare, Defined Benefit, Financial Reporting, Health Care Reform, Actuarial Consulting, Affordable Care Act, ORSA
Education
The Johns Hopkins University 2001 — 2005
Bachelor of Arts (B.A.), Mathematics
EmblemHealth April 2015 - Present
GENEWIZ, Inc January 2011 - June 2012
Rutgers University June 2008 - December 2010
Rutgers University June 2009 - June 2010
Skills
PCR, ELISA, Molecular Biology, DNA sequencing, Biochemistry, Bacterial Culture, Cell Culture, Western Blotting, RT-PCR, Biotechnology, qPCR, DNA, Gel Electrophoresis, Lentiviral Transduction, Transfection, Microinjection, in Situ Hybridization, Immunofluorescence, Immunohistochemistry, Protein Chemistry, Laboratory, Purification, Immunoassays, Antibodies, Sequencing, SQL, Perl, Python, R, Java, Microsoft Excel, Data Analysis, Microsoft Access
Education
Stony Brook University 2012 — 2015
Master of Science (M.S.), Molecular and Cellular Biology
Rutgers University 2006 — 2010
B.S, Biotechnology, Bioinformatics, Biochemistry
Walgreens August 2014 - Present
Walgreens Pharmacy January 2010 - August 2014
Winthrop-University Hospital October 2013 - October 2013
Town Total Health August 2013 - August 2013
New York Presbyterian Hospital July 2013 - July 2013
BioScrip, Inc. May 2013 - May 2013
EmblemHealth April 2013 - April 2013
Duane Reade March 2013 - March 2013
Hospital for Special Surgery January 2013 - January 2013
Skills
Multitasking Skills, Microsoft Technologies, Team-oriented, Exceptional Listener, Tactical Planning, Pharmacueticals, Outstanding time..., Timely Decision Making, Long-term Customer..., Organization &..., Lead Generation, Certified Immunizer, Time Management, Pharmacy Practice, Pharmacists, Pharmacy, Prescription
Education
St. John's University 2008 — 2014
Doctor of Pharmacy (Pharm.D.), Pharmacy
Healthfirst September 2013 - Present
EmblemHealth August 2011 - September 2013
United Cerebral Palsy of New York City October 2009 - August 2011
MetroPlus Health Plan June 2007 - August 2009
Skills
Medicaid, Program Development, Case Managment, Community Outreach, Social Services, Mental Health, Healthcare Management, Healthcare, Nonprofits, Program Evaluation, Grants, Hospitals, Health Policy, Case Management, Access, Program Management, Software Documentation, Policy, Managed Care, Fundraising, Data Analysis
Education
Walden University 2012 — 2014
Master of Public Health (M.P.H.), Public Health
Stony Brook University 2004 — 2009
Bachelors of Arts, Multidisciplinary Studies
Florida Blue January 2014 - Present
EmblemHealth July 2012 - January 2014
Start Fresh Today November 2011 - July 2012
RembrandtAdvantage January 2011 - March 2011
Zagat Survey January 2002 - May 2009
Response Insurance January 2001 - January 2002
Consumer Personal Auto Insurance Company January 1998 - January 2001
Skills
Call Center, Customer Service, Microsoft Excel, Outsourcing, Performance Management, Management, Business Analysis, Account Management, Change Management, Selling, Sales, Customer Retention, Leadership, Team Leadership, Operations Management, Process Improvement, Marketing, Recruiting, Salesforce.com, Microsoft Office, Training, Program Management, Insurance, Sales Management, Team Building, Coaching, Call Centers, Customer Experience, CRM, Customer Satisfaction, Interviews
Education
St. Francis College 1985 — 1987
Business Management
FL Institute of Technology 1984 — 1985
Aviation Business Mgt
EmblemHealth November 2012 - September 2014
EmblemHealth November 2011 - February 2012
InterPRO Rapid Technologies July 2009 - July 2011
Northwestern Mutual Financial Network May 2007 - December 2008
Education
The University of Connecticut School of Business 2005 — 2009
Bachelors of Science, Business Administration; Finance; Marketing and professional sales; business law; economics
PwC January 2015 - Present
FBT Investments January 2014 - August 2014
Pelican Coast Clothing September 2014 - 2014
RailWorks Corporation May 2013 - August 2013
EmblemHealth June 2012 - August 2012
Skills
Spanish, Public Speaking, Organization, Leadership, Microsoft Office, Customer Service, Facebook, Microsoft Word, Research, Teamwork, Microsoft Excel, PowerPoint, Outlook, Financial Analysis, Access, Event Planning
Education
Tulane University - A.B. Freeman School of Business 2011 — 2016
Master of Accounting, Finance
Tulane University - A.B. Freeman School of Business
HealthWell Corporate Solutions, LLC March 2011 - Present
Morgan Marketing & Promotion January 2011 - May 2013
EmblemHealth May 2009 - December 2010
Morgan Marketing & Promotion April 2005 - November 2008
Vytra Health Plans May 1997 - May 2002
St. Vincent's Hospital and Medical Center January 1995 - January 1997
Lobsenz Stevens Public Relations 1984 - 1986
Education
Stony Brook University 1981 — 1984
BA, Psychology
Institute for Integrative Nutrition
Certified Health Coach, Foods, Nutrition, and Wellness Studies, General
Stony Brook University
Bachelor of Arts, Psychology
EmblemHealth July 2006 - Present
Group Health Incorporated (GHI) February 2001 - June 2006
VISITING NURSE SERVICE of NEW YORK May 1998 - January 2001
GROUP HEALTH INCORPORATED January 1994 - May 1998
Empire Blue Cross Blue Shield July 1989 - December 1993
Skills
Medicare, Healthcare Information..., HIPAA, PPO, Managed Care, Utilization Management, Insurance, Healthcare, Medicaid, Health Insurance, Healthcare Industry, Network Development, Provider Relations, HMO, Medical Billing, Health Policy, Hospitals, Disease Management, Healthcare Consulting, Healthcare Management, Revenue Cycle, Claim, Employee Benefits, Process Improvement, Software Documentation, Medicaid Managed Care, Health Care Reform, Quality Improvement, Medicare Part D, EHR, Medicine, Practice Management, Case Managment, EDI, ICD-9, Disability Insurance, Physicians, EMR, Performance Improvement, Pharmacy Benefit..., Informatics, Long-term Care, Credentialing, Healthcare Analytics, Brokers, Workers Compensation, Public Health, Healthcare Reimbursement, Home Care, Physician Relations
Education
University of Phoenix 2001 — 2004
MBA, Health Care Management
State University of New York College at Old Westbury
Bachelor of Science (BS), Finance
EmblemHealth May 2012 - Present
Paychex June 2011 - May 2012
Empire BlueCross BlueShield September 2006 - November 2009
Empire BlueCross BlueShield January 2004 - September 2006
Empire BlueCross BlueShield May 1999 - January 2004
Empire BlueCross BlueShield May 1997 - May 1999
Skills
Sales Management, Direct Sales, Selling, Contract Negotiation, Business Development, Team Building, Underwriting, Account Management, Cold Calling, Sales, Marketing, Team Leadership, Management, Sales Operations, Marketing Strategy, Sales Process, Brokers, Negotiation, Sales Presentations, Customer Retention, New Business Development, Recruiting, Strategic Planning, Customer Service, Salesforce.com, Health Insurance, Managed Care, Insurance, Employee Benefits, Health Savings Accounts
Education
State University of New York at Oswego 1989 — 1993
Business Adminstration with Economics Minor
Macy's September 2014 - Present
Yummi Beauty January 2011 - Present
EmblemHealth October 2011 - February 2013
EmblemHealth 2011 - 2013
Skills
Claim, Employee Benefits, Healthcare, Insurance, Outlook, Customer Service, Process Improvement, Analysis, Data Entry, Project Management
Education
Swedish Institute a College of Health Sciences 2012 — 2013
Associate's degree, Massage Therapy/Therapeutic Massage
Teladoc Inc. November 2014 - Present
EmblemHealth June 2013 - November 2014
MVP Health Care March 2013 - June 2013
Tata Consultancy Services June 2007 - March 2013
Skills
ETL, SQL, PL/SQL, DataStage, Informatica, Data Warehousing, Oracle, Data Analysis, Requirements Analysis, Cognos, Crystal Reports, Unix, Autosys, SDLC, Web Services, Quality Center, Java Enterprise Edition, Visual Basic, Data Modeling, HP Quality Center, Business Analysis, Microsoft SQL Server, Software Project...
Education
Thiagarajar College of Engineering 2003 — 2007
Engineer's Degree, Civil Engineering
EmblemHealth August 2013 - Present
Novartis April 2013 - August 2013
Horizon Blue Cross Blue Shield of New Jersey May 2012 - March 2013
MetLife November 2010 - May 2012
EmblemHealth May 2008 - November 2010
Major League Baseball September 2007 - May 2008
Wyndham Hotel Group 2006 - 2007
Morgan Stanley 2006 - 2006
MetLife 2000 - 2005
PricewaterhouseCoopers 1997 - 1999
Skills
PMO, PMP, Program Management, Process Engineering, Consultancy, Process Improvement, SDLC, Business Process, Portfolio Management, Integration, Management Consulting, Cross-functional Team..., Change Management, Governance, ITIL, Business Process..., SharePoint, Vendor Management, IT Strategy, Management, Project Portfolio..., Strategy, Enterprise Software, Project Management, Information Technology, Service Delivery, Business Analysis
Education
Temple University 1995 — 1997
Master of Business Administration (M.B.A.), Management Science
Texas A&M University 1990 — 1991
Master of Science (MS), Agricultural Economics
Tulane University 1986 — 1989
BA, Economics
Syracuse University College of Law Office of Clinical Legal Education January 2015 - Present
Syracuse University College of Law August 2013 - Present
EmblemHealth May 2014 - August 2014
St. Lawrence University Office of Admissions August 2012 - May 2013
YMCA Camp Chingachgook June 2012 - August 2012
Skills
Mediation, Microsoft Office, Public Speaking, PowerPoint, Microsoft Excel, Microsoft Word, Research, Event Planning, Social Networking, Customer Service
Education
Syracuse University College of Law 2013 — 2016
Juris Doctor, Law
Saint Lawrence University 2009 — 2013
Bachelor of Arts (BA), English and Creative Writing
EmblemHealth Consultant for Emblem HealthIT-RAD Inc.2012 - Present
Skills
Health Insurance, Customer Service, Social Media Marketing, Social Networking, Event Planning, HIPAA, Social Media, Healthcare, Project Management, Sales, Leadership, Microsoft Excel, Event Management, Microsoft Office
Education
College of New Rochelle 2007 — 2011
Bachelor's Degree, Liberal Arts and Sciences, General Studies and Humanities
EmblemHealth April 2015 - Present
EmblemHealth September 2009 - Present
EmblemHealth August 2008 - September 2009
Syracuse University Health Center January 2006 - January 2008
Governor Juan F Luis Hospital January 2005 - February 2005
Skills
Medicare Part D, Medicare Advantage, Medicare/Medicaid..., Medicare Prescription..., Medicare, Clinical Research, Customer Service, Epic Systems, Microsoft Excel, Microsoft Office, Microsoft Word, Pharmacueticals, Pharmacy, Pharmacy Technicians, PowerPoint, Prescription, Pharmacists, Employee Benefits, Medicine, Long-term Care, Pharmacy Automation
Education
Syracuse University 2003 — 2008
Bachelor of Science (B.S.), Biology, General
EmblemHealth September 2013 - Present
Prismatic Productions, Inc. April 2003 - Present
Omnicom Media Group April 2013 - September 2013
Warner Music Group 2004 - 2012
Interborough Repertory Theater 2003 - 2004
The New York Revels 2002 - 2003
Independent Consultant 2000 - 2003
Syracuse Housing Authority 1984 - 2000
Skills
Human Resources, HRIS, Employee Relations, Training, Payroll, Highly detail oriented, Analysis, ADP ReportSmith, Taleo, Employee Benefits, Fundraising, ADP Payroll, Public Speaking, Grant Writing, Non-profits, Social Media, Process Management, Compensation & Benefit, Microsoft Office, I-9 Compliance, Benefits Administration, New Hire Orientations, Data Analysis, Microsoft Excel, System Administration, Systems Analysis, Operating Budgets, Bonus Programs, Severance, Non-profit..., Deferred Compensation, Performance Management, Resume Writing, Policy, Interviews, Talent Management, Personnel Management, Employee Engagement, PeopleSoft, Leadership, Contractual Agreements, Organizational...
Education
Syracuse University
Master of Public Administration (MPA) & Master of Social Work (MSW), Public & Social Services Administration
Saint John Fisher College
Bachelor's degree, Comunications Journalism/Psychology
BlueCross BlueShield of Tennessee February 2013 - Present
Martin's Point Health Care July 2011 - February 2013
EmblemHealth March 2003 - July 2011
Capital District Physicians Health Plan January 2000 - June 2002
Kaiser Permanente January 1998 - January 1999
Kaiser Permanente January 1996 - January 1998
Skills
Managed Care, Medicare Part D, HMO, PPO, HIPAA, Health Insurance, Healthcare, Medicaid, Healthcare Industry, Provider Relations, Pharmacy Benefit..., Healthcare Consulting, Quality Improvement, Health Policy
Education
State University of New York College of Agriculture and Technology at Cobleskill 1974 — 1976
Associate, Applied Science
American Management Association
GHI Corporate University
GHI Corporate University
SUNY
Associate Degree, Applied Science
Carillon Nursing and Rehabilitation Center October 2013 - March 2014
EmblemHealth November 2010 - June 2012
American Heart Association 2007 - 2009
McCOY CONSULTANTS, LTD November 2006 - February 2007
KINPLEX CORP June 2004 - October 2006
JMG ENTERTAINMENT January 1998 - January 2003
Skills
Healthcare, Patient Safety, Nursing, Long-term Care, Rehabilitation, Nursing Homes, Geriatrics, Event Planning, Management, Fundraising, Nonprofits, Training, Interviews, Account Management, Program Management, Customer Service, Time Management, Microsoft Excel, Access, Negotiation, Dedicated Professional, Integrity
Education
Western Suffolk BOCES 2013 — 2013
Nurse Aide Certification, Nursing
Stony Brook University 2001 — 2003
Stony Brook University 2001 — 2003
AS, History and Child and Family Studies; Liberal Arts
Suffolk County Community College 1998 — 2001
AA, Liberal Arts, History
Target Health August 2015 - Present
St. John's University December 2014 - January 2015
Winthrop-University Hospital September 2014 - November 2014
Rite Aid August 2014 - September 2014
North Shore-LIJ Health System June 2014 - July 2014
EmblemHealth May 2014 - June 2014
Nassau university medical center April 2014 - May 2014
Long Island Nuclear Diagnostic Product March 2014 - April 2014
Henry J Carter Specialty Hospital January 2014 - February 2014
Target Health June 2013 - August 2013
Education
St. John's University 2009 — 2015
Doctor of Pharmacy (PharmD), Pharmacy
EmblemHealth July 2015 - Present
Healthfirst June 2013 - July 2015
Coby Electronics September 2011 - April 2013
David Barton Gym November 2009 - February 2011
FlightSafety International February 2008 - November 2009
Citibank May 2004 - June 2006
Skills
Customer Service, Budgets, Financial Reporting, Accounting, Financial Analysis, Microsoft Office, Microsoft Word, Microsoft Excel, Strategic Planning
Education
Touro College 2009 — 2011
MS, International Business Finance
St. John's University 2003 — 2007
Bachelor of Business Administration (BBA), Finance
EmblemHealth June 2012 - Present
EmblemHealth August 2009 - November 2014
EmblemHealth January 2004 - June 2012
GHI 2001 - 2003
GHI June 1999 - June 2001
WellCare November 1995 - June 1999
Skills
Managed Care, Healthcare, Health Insurance, HIPAA, Medicaid, Medicare, Delegation Oversight, SharePoint, Contract Negotiation, Contract Management, Vendor Management, Vendor Relationships, Vendor Contracts, HMO, PPO, Provider Relations, Network Development, Credentialing, Claim, Physician Relations, Healthcare Management, Healthcare Industry, Customer Service, Microsoft Excel, Training, Team Building, Leadership
Education
Ulster County Community College 1991 — 1994
Associate's degree, Business Administration and Management, General
EmblemHealth October 2013 - Present
EmblemHealth August 2011 - September 2013
CF Blue Cross Blue Shields January 2009 - July 2011
Country Financial Inc 2007 - 2009
Zie Ommezijde 2005 - July 2007
WellCare Health Services May 2004 - March 2005
US Alliance March 2004 - February 2005
Skills
SDLC, Requirements Gathering, Visio, Technical Recruiting, Requirements Analysis, Vendor Management, SharePoint, Business Intelligence, IT Strategy, IT Operations, MS Biztalk 2009, •EDI Health Care, ESB Toolkit, Managing..., Database Architecture, The Oracle 11g database..., Data dictionaries, IBM Cognos Impromptu, IBM Cognos Query Studio, •Intermediate EXCEL..., Operations Management, IT Release Management, Business/ Systems..., Technical Writing, MS Project, MYSQL
Education
Liberty University 2012 — 2014
BS in Management Information Systems, Application Development
The University of Texas at Dallas 1999 — 2000
BS in Business Administration, Finance
Canadian School Of Management - International Institute Of Graduate Studies - India 1996 — 1998
BS in Business Administration, Business Finance
EmblemHealth March 2001 - Present
New Woodstock Free Library August 2008 - August 2010
Nathan Keeverk, OD August 2002 - August 2007
Cooper Physical Therapy August 2000 - January 2001
Continuum Professional Services June 1998 - February 2000
Chenango Memorial Hospital March 1997 - May 1998
home with my children November 1993 - March 1997
Cooperative Magnetic Imaging June 1989 - November 1993
Skills
Very proficent with..., Great Customer Service..., Excellent Medical..., Able to work in an at..., Experience with high..., Have done many..., Able to apply my skills..., Customer Service, Microsoft Office, Medical Records, Healthcare, Data Entry, HIPAA, Invoicing, Leadership, Call Centers, Insurance, PowerPoint, Public Speaking
Education
State University of New York College of Agriculture and Technology at Morrisville 1987 — 1989
Associate of Arts and Sciences (AAS), Office Technologies Medical Word Processing
State University of New York at Morrsville 1981 — 1983
Associate of Arts and Sciences (AAS), Restaurant/Food Services Management
EmblemHealth July 2013 - June 2015
Skills
Public Speaking, Event Planning, Nonprofits, Community Outreach, Fundraising, Strategic Planning, Event Management, Research, Marketing Strategy, Leadership, Marketing, Microsoft Office, Editing, Management, Program Development
Education
State University of New York College at Old Westbury
American Studies, Communication and Media Studies
EmblemHealth September 2014 - Present
EmblemHealth May 2013 - September 2014
POM Recoveries September 2012 - May 2013
Affinity Health Plan January 2010 - April 2012
New York Presbyterian Hospital June 2002 - July 2007
Skills
Cost Budget Analysis, Public Speaking, Writing, Managed Care, System Administration, HIPAA, Healthcare, Customer Service, Management, Medicaid, Hospitals, Medical Billing, Insurance, Medical Coding, Medical Terminology, Medicare, CPT, Home Care
Education
Marist College 2011 — 2013
Masters, Masters in Public Administration
Stony Brook University 1998 — 2002
Bachelors of Science, Business Management
EmblemHealth September 2010 - Present
EmblemHealth May 2005 - August 2010
GHI September 2002 - April 2005
Skills
HIPAA, Medicaid, Medicare, Appeals, Health Insurance, Compliance, Grievances, Managed Care, Medicare Part D, Medicare/Medicaid..., Operations Management, Customer Service, Utilization Management, Provider Relations, PPO, HMO
Education
State University of New York College at Fredonia 1994 — 1996
Bachelor of Science (BS), Health Services Administration
Ulster County Community College 1992 — 1994
Associate of Arts (AA)
EmblemHealth March 2015 - Present
EmblemHealth July 2012 - March 2015
QBPL March 2007 - August 2012
Ministry of Housing and Water April 2003 - October 2006
Skills
Troubleshooting, Networking, Customer Experience, PowerPoint, Microsoft Office, Data Entry, Technical Support, Team Leadership, Critical Thinking, Call Centers, Outlook, Telephone Skills, Process Improvement, Customer Service, Customer Satisfaction, Teamwork, Time Management, Healthcare, Insurance, Microsoft Excel, Leadership, Microsoft Word, Project Management, Health Insurance, Analysis, Team Building, HIPAA, Managed Care
Education
Queensborough Community College 2010 — 2012
Liberal Arts and Sciences/Liberal Studies
State University of New York Empire State College
BS in Health care management, Public Health
EmblemHealth July 2015 - Present
EmblemHealth April 2013 - July 2015
Zurich North America July 2011 - April 2013
WellPoint October 2008 - April 2011
Chilectra April 2005 - September 2008
Skills
Fluent in Spanish and..., Healthcare, ICD-10, ICD-9, Microsoft Office, Microsoft Excel, Microsoft Word, CPT, Human Resources, Claims Resolution, Claims Handling, Health Insurance
Education
SUNY Empire State College 2010 — 2012
Bachelor of Science (B.S.), International Business
Ulster County Community College 2002 — 2005
Associate of Science (AS), Business Administration and Management, General
EmblemHealth July 2013 - Present
Skills
Healthcare Management
Education
Ulster County Community College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
EmblemHealth January 2014 - Present
Skills
Certified Immunizer, Medication Therapy..., Pharmacy, Pharmacists, Community Pharmacy, Patient Counseling, Immunization, Clinical Pharmacy, Pharmacy Automation, Prescription, Compounding
Education
St. John's University 2002 — 2008
Doctor of Pharmacy (PharmD), Doctor of pharmacy
Nurse On Call October 2014 - Present
Home Instead senior care May 2014 - August 2015
EmblemHealth April 2012 - February 2013
Revival Home Health Care October 2010 - July 2011
Revival Home Health Care August 2009 - October 2010
Revival Home Health Care October 2008 - August 2009
Skills
Medicare, Healthcare, Medical Billing, Medicaid, Healthcare Information..., Invoicing, Home Care, Managed Care, EMR, Leadership, Training, Customer Service, Human Resources, Healthcare Management, Case Managment, HIPAA, Creative Writer, Payroll, Insurance, Data Analysis, Healthcare Industry, Software Documentation, Time Management, Proofreading, Logical Thinker, Graphic Design, Elder Care, Nursing, EHR, Wound Care, Utilization Management, Healthcare Consulting, Typing, Telephone Manner, Analysis, Microsoft Office, Long-term Care, Health Insurance, CPT, ICD-9, Data Entry, Microsoft Excel, Microsoft Word, Medical Records, Spreadsheets, Superior Computer Skills, Insurance Verification, Administrative Skills, Record Keeping, Data Management
Education
State University of New York - System
Penguin Random House May 2015 - Present
Core Staffing April 2015 - Present
EmblemHealth July 2010 - September 2014
Pzena Investment Management April 2006 - June 2009
Aon Risk Solutions June 2003 - October 2005
Radical Records October 1999 - March 2003
Skills
Microsoft Office, Microsoft Excel, Research, Business Analysis, Data Analysis, Project Management, Team Building, Health Insurance, Salesforce.com, Outlook, Access, Social Media, Social Networking, Healthcare, Quality Assurance, Customer Service, Microsoft Word, PowerPoint, Data Entry, Process Improvement, Leadership, Adobe Creative Suite, Marketing, Management, Apple Logic, Professional Liability, OS X, iOS, Android, Songwriting, Comedy, Creative Writing, Copywriting, Marketing Strategy, Analysis, Social Media Marketing, Program Management, Editing, Business Strategy
Education
State University of New York Empire State College 2007 — 2009
Xaverian High School 1994 — 1998
Jeppesen, a Boeing Company June 2015 - Present
Jet Airways 2011 - 2015
EmblemHealth September 2008 - September 2010
Working Media Group June 2008 - August 2008
Highmark Inc. August 2006 - May 2008
Skills
Medicare, Healthcare Management, HIPAA, Medicaid, Customer Service, Health Insurance, Claims Management, Social Media Marketing, Digital Media, New Media, Business Analysis, SDLC, Requirements Gathering, Agile & Waterfall..., Scrum, IBM Rational Tools, Testing, User Acceptance Testing, JAD, Requirements Analysis, Business Process, Media Relations, Media Planning, Social Media
Education
The New School 2008 — 2010
Master's Degree, Media Management Studies, Magna Cum Laude
University at Buffalo 2004 — 2006
Bachelor's Degree, Business Administration, Management and Operations
Mitchell Martin Inc. December 2012 - September 2014
EmblemHealth October 2011 - October 2012
Women In Need, Inc. (Win) March 2003 - July 2009
Skills
Microsoft Office, Customer Service, Event Planning, Interpersonal Skill, Nonprofits, Creative Design, Powerpoint, Excel, Employee Benefits, Human Resources, HRIS, Employee Relations, Onboarding
Education
Per Scholas 2014 — 2015
CompTIA Network+, Information Technology
State University of New York Empire State College 2007 — 2010
Bachelor of Applied Science (BASc), Human Resources
EmblemHealth March 2013 - Present
MetLife January 2010 - January 2013
MetLife February 2007 - January 2013
MetLife November 2003 - February 2007
C3i May 2002 - September 2003
Telcordia Technologies January 2000 - November 2001
Skills
Testing, Quality Assurance, Test Planning, Requirements Analysis, Requirements Gathering, SDLC, Integration, Project Management, Software Project..., Business Analysis, Business Requirements, User Acceptance Testing, Vendor Management, Program Management, Waterfall, Visio, Agile Project Management, PMP, PMO, Test Management, Manual Testing, Quality Center, Project Portfolio..., DB2, Regression Testing, Agile Methodologies, Requirements Management, Project Governance, Resource Management, Software Testing Life..., Test Automation, Test Cases, System Testing, Usability Testing, Project Planning, Project Coordination
Education
University of Phoenix 2003 — 2004
Information Technology, 3.8
DeVry University 1998 — 1999
AAS, Telecommunications Management, 3.8
The George Washington University - School of Business
Project Management Professional
EmblemHealth June 2014 - Present
EmblemHealth August 2011 - June 2014
Hiscox July 2009 - August 2011
Skills
Underwriting, Reinsurance, Health Insurance, Employee Benefits, Business Analysis, Risk Management, Customer Service, Property & Casualty..., Professional Liability, Commercial Insurance, Microsoft Excel, Process Improvement
Education
The Ohio State University
BAS, Strategic Communications
Houston International Insurance Group (HIIG) August 2015 - Present
PwC April 2013 - July 2014
EmblemHealth April 2003 - March 2013
Ernst & Young September 1999 - March 2003
KPMG December 1996 - September 1999
Education
Stanford University
BA
University of the Pacific - McGeorge School of Law
JD; LLM in Taxation
New York Yankees May 2010 - Present
EmblemHealth May 2009 - August 2009
Ira Garr P.C May 2008 - August 2008
Hadassah May 2007 - August 2007
Education
Syracuse University 2006 — 2010
Roslyn High School 2001 — 2006
Oxford University
Upstate Medical University June 2014 - Present
Upstate Medical University June 2011 - June 2014
EmblemHealth 2005 - June 2011
Seneca 2002 - 2005
Skills
Healthcare, Hospitals, Data Entry, HIPAA, Customer Service, Healthcare Management, Healthcare Information..., Medical Terminology, Clinical Research, Access, Eras, Residency Programs, Microsoft Office, Microsoft Excel, Microsoft Word, Google Docs, Google Apps, Event Planning, Events Coordination, Higher Education, New Hire Orientations, Proctoring, Recruiting
Education
State University of New York Empire State College 2005 — 2007
Bachelor of Applied Science (B.A.Sc.), Human Health Services
Munson William Proctor Institute of Art/MVCC 1997 — 1999
Associate's degree, Graphic Design with a minor in Fine Art
Marshall & Sterling January 2012 - Present
EmblemHealth 2007 - 2012
Skills
Insurance, Health Insurance, Underwriting, Sales, Employee Benefits, Marketing, Management, Customer Service, Strategic Planning, Commercial Insurance, Finance, Financial Services, Microsoft Excel, Brokers, Operations Management, Outlook
Education
State University of New York Empire State College 2009 — 2011
Bachelor of Science (BS), Business Administration and Management, General
America’s Community Bankers National School of Banking 2001 — 2003
Business, Banking, Management, and Marketing
New York Life Insurance Company July 2012 - Present
EmblemHealth March 1995 - July 2011
Skills
Insurance, Commercial Insurance, General Insurance, Claim, Underwriting, Health Insurance, Commercial Lines, Umbrella Insurance, Claims Management, Professional Liability, Reinsurance, Life Insurance, Disability Insurance, Brokers, Term Life Insurance, Employee Benefits, Long-term Care, Fixed Annuities, Customer Service, Leadership
Education
State University of New York College at Oswego
State University of New York College at Oswego
Bachelor's degree
New York State of Health Marketplace August 2013 - Present
Market Force/Snelling Staffing November 2012 - March 2013
oDesk.com 2011 - 2011
EmblemHealth October 2008 - January 2010
New York State Education Department / Snelling Staffing April 2007 - November 2007
Alloya Corporate FCU November 2000 - March 2007
MVP Health Care May 2000 - November 2000
Kaiser Permanente May 1998 - March 2000
Bass Pro Shops December 1993 - September 1997
WNYT 1992 - 1992
Skills
FL Studio, Ableton Live, Electronic Music, Music, Audio Editing, Marketing, Journalism, Online Marketing, Music Production, Sound Design, Sound Editing, DJ, Digital Audio, Music Publishing, Music Licensing, Musicians, Songs, Composition, Music Industry, Multimedia, Musical Theatre, Audio Engineering, Entertainment, Radio Broadcasting, Radio, Voice Over, Audio Post Production, Social Networking, Reason, Social Media, Management
Education
New Horizons Computer Learning Center 2000 — 2000
-, HTML
The Sage Colleges-Sage College of Albany 1990 — 1992
A.S., Communications
Drury High School 1986 — 1990
diploma
NAHU July 2011 - Present
EmblemHealth April 2010 - Present
Aetna August 2002 - April 2010
Blue Cross Blue Shield of WNY August 1997 - August 2002
Anthem Benefit Administrators February 1994 - August 1997
Guardian Life April 1991 - February 1994
Skills
Health Insurance, Employee Benefits, Managed Care, Disability Insurance, Medicare, Brokers, Insurance, Healthcare, COBRA, Self-funded, Selling, Marketing, Health Savings Accounts, Long-term Care, Life Insurance, Underwriting, Workers Compensation, Sales
Education
The American College
RHU- Registered Health Underwriter, Health Insurance
State University of New York at Buffalo 1985 — 1990
Dual BA, Legal Studies and History
Spartan Central (Williamsville North High School) Buffalo NY Area 1981 — 1985
WorldTeach January 2015 - Present
EmblemHealth September 2012 - December 2014
ThomasArts May 2012 - February 2013
SUNY Oswego January 2012 - May 2012
Student Association April 2010 - October 2010
Civil Air Patrol June 2004 - December 2008
Skills
Political Science, Politics, Policy Analysis, Editing, Research, International Relations, Public Speaking, Community Outreach, Fundraising, Non-profits, International..., Microsoft Office, Social Media, Intercultural..., Event Management, Economics, Qualitative Research, PowerPoint, Analysis, Nonprofits, Training, Global Affairs
Education
State University of New York College at Oswego 2008 — 2012
Bachelor of Arts (B.A.), Political Science and Government
The American University in Cairo 2010 — 2010
ESM
ESM
ESM
Healthfirst August 2015 - Present
EmblemHealth March 2015 - July 2015
Healthfirst July 2014 - March 2015
Exelis (Formerly ITT) October 2011 - March 2014
ITT Electronic Systems January 2009 - October 2011
ITT Electronic Systems August 2006 - January 2009
HYTORC USA / JETYD Corp. February 2005 - August 2006
SAIC October 2003 - February 2005
Skills
Continuous Improvement, Six Sigma, Process Improvement, Cross-functional Team..., Strategic Planning, DMAIC, Project Management, Root Cause Analysis, Business Analysis, Black Belt, Value Stream Mapping, Kaizen, Lean Manufacturing, Program Analysis, AS9100, Visio, Business Continuity..., Customer Satisfaction, Internal Audit, Budget Reconciliation, Operating Budgets, Budget Monitoring, Budget Forecasts, Forecasting, Green Belt, SAP, SharePoint, Microsoft CRM, Leadership, Management, Manufacturing, Program Management, Business Transformation, Operational Excellence
Education
Stevens Institute of Technology 2011 — 2013
EMBA, Technology Management
Syracuse University 1999 — 2003
BA, Sociology, Economics
Health Republic Insurance of New York August 2014 - Present
EmblemHealth August 2012 - August 2014
Cammack LaRhette Consulting June 2010 - August 2012
Mercer June 2006 - May 2010
Skills
Data Analysis, Excel, Employee Benefits, Healthcare, Data Warehousing, Strategic Planning, Insurance, Health Insurance, SAS, Business Analysis, VBA, Healthcare Information..., Healthcare Consulting, Healthcare Management, Analytics, Access, Analysis, Actuarial Science, Informatics, Quantitative Analytics, Medicare, Managed Care, Management, Consulting, Microsoft Excel
Education
The Johns Hopkins University 2003 — 2006
Bachelor of Arts, Applied Math and Statistics; Financial Mathematics
TD Ameritrade February 2012 - Present
EmblemHealth May 2007 - January 2012
EmblemHealth March 2006 - May 2007
EmblemHealth December 2004 - March 2006
Skills
Proposal Writing, Managed Care, Process Improvement, Marketing Communications, Team Building, Account Management, Strategic Planning, Salesforce.com, Insurance, Strategy, Training, Business Development, Employee Benefits, Sales
Education
NYU School of Continuing Education 2005 — 2006
Certificate, Business Management
The Catholic University of America 2000 — 2004
BA, Psychology
MediaBistro- Copywriting Mastering Ad Writing
EmblemHealth January 2008 - Present
Columbia University September 2006 - August 2007
Empire Blue Cross Blue Shield November 2004 - August 2006
Horizon Blue Cross Blue Shield of New Jersey January 2004 - August 2004
Education
The University of Southern Mississippi 1994 — 1996
MBA, Business
ArroHealth June 2015 - Present
Emblem Health 2009 - Present
EmblemHealth May 2009 - June 2015
Law Office of Susan W. Lawlor September 2005 - November 2009
Vytra Health Plans January 1995 - July 2005
Farrell Fritz, P.C. January 1989 - February 1995
Skills
Corporate Law, Medicaid, Corporate Governance, Commercial Litigation, Licensing, Joint Ventures, Risk Management, Negotiation, Insurance, Provider Relations, Strategy, Contract Negotiation, Health Policy, Courts, Medical Compliance, Employment Law, Mergers & Acquisitions, Legal Advice, Management, Physicians, Health Care Reform, Health Law, Arbitration, Medicaid Managed Care, Appeals, Due Diligence, Claim, Privacy Law, Policy, Health Insurance, PPO, Mediation, Managed Care, Medicare, HIPAA
Education
The Catholic University of America, Columbus School of Law 1981 — 1984
JD
Tufts University 1974 — 1978
Bachelor's degree, Political Science and Government
ArchCare 2015 - Present
Netsmart Technologies April 2014 - Present
EmblemHealth March 2013 - April 2014
EmblemHealth August 2009 - March 2013
Independence Care System March 2008 - August 2009
Accuro Healthcare Solutions 2005 - February 2008
IMaCS 2004 - 2005
Skills
Healthcare Information..., Revenue Cycle, Healthcare, HIPAA, Managed Long Term Care, Managed Care, Medicaid, Medicare, SDLC, Business Analysis, Project Management, Product Management, Healthcare Industry
Education
Tel Aviv University 1981 — 1985
National Speakers Association January 2015 - Present
The Sales Breakthrough Coach July 2014 - Present
EmblemHealth February 2003 - July 2014
North Essex Chamber of Commerce 2014 - 2014
B.I.G. 2014 - 2014
Toastmasters International 2004 - 2010
Sunrise Senior Living 2001 - 2003
Cigna 1998 - 2001
Liberty Healthcare System 1996 - 1998
Aetna 1996 - 1997
Skills
Public Speaking, Health Insurance, Employee Benefits, Leadership Development, Coaching, Training, Managed Care, Webinars, Sales, Motivational Speaking, Strategic Planning, Team Building, Healthcare, Insurance, Leadership, Needs Analysis, Non-profits, Fundraising, Executive Coaching, Nonprofits, Conflict Resolution, Event Planning, Marketing, Workshop Facilitation, Account Management, Customer Service, Process Improvement, Small Business, Organizational...
Education
Langevin Learning Institute 2003 — 2013
Perfomance Consultant Certificate, Performance Consulting
Coaches Training Association (CTA) 2011 — 2011
Coaching Certificate
MLM University
Coaches Training Institute (CTI)
The Dwight-Englewood Schools
Tufts University
Bachelor of Arts (B.A.), Spanish Language and Literature, 3.8
Universidad de Barcelona
Spanish Literature, History
EmblemHealth 2009 - Present
United Healthcare February 2001 - January 2009
United Healthcare 2000 - 2008
UnitedHealth Group 2000 - 2008
QuestDiagnostics 1999 - 2005
Physicians Health Services 1994 - 2001
MD Health Plan 1995 - 2000
Saint Lukes Hospital 1987 - 1994
Uconn Health Center 1984 - 1987
Skills
Medicaid, Network Development, Health Insurance, Healthcare Management, Managed Care, Medical Billing, Network Administration, Medicare, Healthcare Industry, Provider Relations, HIPAA, Healthcare Consulting, Insurance, Healthcare Information..., Hospitals, Healthcare, Health Policy, Project Management, Program Management, Employee Benefits, Team Building, PPO, Revenue Cycle, Business Analysis, Physicians, Change Management, Data Analysis, Claim, Microsoft Excel, Process Improvement, Vendor Management, HMO, Microsoft Office, Credentialing, EMR, Strategic Planning, Contract Negotiation
Education
The University of Chicago Booth School of Business 1979 — 1981
Tufts University 1975 — 1979
BA, History/Community Health
ENV Insurance Agency April 2015 - Present
Haylor, Freyer & Coon, Inc. August 2012 - April 2015
EmblemHealth March 2011 - August 2012
CDPHP July 2007 - March 2011
MVP Health Care October 2002 - June 2007
Enterprise Rent-A-Car June 1999 - October 2002
Skills
Employee Benefits, Insurance, Health Insurance, Disability Insurance, Account Management, Sales, Medicare, Health Savings Accounts, Life Insurance, Workers Compensation, Underwriting, COBRA, Term Life Insurance, Brokers, Property
Education
State University of New York College at Potsdam 1997 — 2001
Bachelor of Science (BS), Business Administration
Oswego High School 1994 — 1997
EmblemHealth October 2006 - December 2014
Anthem June 1997 - February 2005
Skills
Microsoft Office, Public Speaking, Management, Microsoft Excel, Strategic Planning, Leadership, Sales, Marketing, Social Media
Education
Stony Brook University 1980 — 1984
Bachelor's Degree, Spanish Language and Literature
EmblemHealth February 2014 - Present
EmblemHealth February 2014 - Present
Build America Mutual Assurance Company April 2013 - October 2013
Marsh July 2009 - April 2013
Marsh November 2005 - July 2009
CDS International, Inc. April 2001 - November 2005
Octagon April 2000 - November 2000
Skills
Marketing Communications, Editing, Strategic Planning, Program Management, Marketing, Public Relations, Advertising, Copy Editing, Insurance, Property & Casualty..., Marketing Strategy, Project Management, Copywriting, Research, Event Planning, Business Development, Risk Management, Non-profits, Social Media, Public Speaking, Strategic Communications
Education
Syracuse University 1994 — 1999
B.S., Public Relations
Syracuse University - Martin J. Whitman School of Management 1994 — 1999
B.S., Marketing
EmblemHealth 2002 - Present
GHI 2002 - 2008
PR Newswire 1998 - 2002
WFMU 1991 - 2000
Honeywell July 1997 - April 1998
BAE Systems 1987 - 1997
Skills
Security, Information Security, HIPAA, Vulnerability Assessment, Risk Management, Computer Security, Project Management, Network Security, IT Audit, Risk Assessment
Education
Stevens Institute of Technology 1977 — 1985
Ph.D., Physics
EmblemHealth August 2014 - Present
EmblemHealth September 2009 - Present
Body Mind Centering Association January 2014 - Present
NY Yoga Lab 2000 - Present
Teachers College, Columbia University September 2011 - May 2014
AIG 2005 - 2009
Imperial A.I. Credit Companies November 2002 - July 2005
Community Board 3, Manhattan, Economic Development Committee 2003 - 2005
Alexander Design Associates January 2000 - November 2002
Tamarkin Architecture January 1999 - January 2000
Skills
Business Analysis, Analysis, Project Management, SDLC, Insurance, Process Improvement, Change Management, Program Management, Visio, Risk Management, Strategic Planning, Healthcare, Software Documentation, Management, Leadership, Testing, Databases, Data Analysis, Team Leadership, Budgets, Vendor Management, Business Process..., CRM, Finance, Requirements Gathering, Cross-functional Team..., Business Intelligence, Marketing, Strategy, Training, Time Management, Consulting, Accounting, Quality Assurance, Project Planning, Management Consulting, Team Building, IT Management, Policy, MS Project, Human Resources, IT Strategy, Systems Analysis, Outsourcing, Healthcare Information..., Staff Development, Access, Infant Mental Health, Research, Project Portfolio...
Education
Teachers College of Columbia University 2015 — 2018
Doctor of Education (EdD), Public Health
Teachers College Columbia University 2011 — 2014
Master's Degree, Human Development, Family Studies, and Related Services, 3.88
School of Body Mind Centering (C) 2007 — 2012
Developmental Movement and Yoga Teacher, Developmental Biology and Embryology
State University of New York - System 2006 — 2010
BA, Movement and Human Development
Shea Educational Group 2007 — 2009
BCST, Craniosacral Therapist
Retired October 2014 - Present
EmblemHealth November 2008 - October 2014
HIP Health Plan of NY 2004 - 2008
HIP Health Plan of New York 1998 - 2004
RVSI 1995 - 1998
Porta Systems Corp. October 1989 - September 1995
Rotronic AG 1987 - 1989
Skills
Marketing Communications, Editing, Copywriting, Newsletters, Brochures, Writing, Corporate Communications, Health, Healthcare, Strategic Communications, Public Relations, Social Media Marketing, Social Networking, Social Media, Publications, Nonprofits, Media Relations, Marketing, Internal Communications, Event Planning, Editorial, Email Marketing, Direct Mail, Direct Marketing, Creative Direction, Copy Editing, Content Development, Community Outreach, Advertising
Education
Texas State University
B.A., Political Science
EmblemHealth April 2011 - Present
Barclays Capital September 2008 - April 2011
Lehman Brothers January 2007 - September 2008
Skills
Human Resources, PeopleSoft, Management, Time Management, Employee Benefits, SAP, Private Equity, Administration, Talent Management, Performance Management, HRIS, Onboarding, Employee Relations, Benefits Administration, Applicant Tracking..., Leadership, Talent Acquisition
Education
Saint John's University 2003 — 2007
B.A., Cum Laude, Economics
St. John's University
Bachelor of Arts in Economics, Economics
EmblemHealth September 2014 - Present
EmblemHealth January 2010 - Present
Skills
Problem Solving, PowerPoint, Policy, Quality Assurance, Vendor Management, Management, Security
Education
A.A.S - Facilities Management Technology 2008 — 2010
Associates
A.A.S - Computer Networking Technology 2003 — 2009
Associates
Technical Career Institutes
Associate's Degree
Technical Career Institutes
Associate's Degree
Camp Creative January 2015 - Present
EmblemHealth April 2012 - July 2014
- Freelance April 1998 - April 2014
Skills
Video Production, Advertising, Journalism, Video, Marketing, Television, Creative Writing, Copywriting, Nonprofits, Newsletters, Speech Writing, Strategy, Press Releases, Corporate Communications, Content Strategy, Web Content, Brochures
Education
Syracuse University 1974 — 1978
BS, English/Communications/Journalism
Syracuse University
BS, English and Communications
EmblemHealth April 2005 - July 2015
GHI August 1981 - April 2005
Skills
Cost Containment, Financial Reporting, Budgeting, Team Building, Health Insurance, Operations Management, Process Improvement, Budgets, Cost Accounting, Management, Vendor Management, Managed Care, Provider Relations, Risk Management, Insurance, Medicaid, Business Analysis, Cross-functional Team..., Analysis, Medicare, Disease Management, Network Development, Claim, HIPAA, HMO, Software Documentation, Healthcare, Credentialing, Account Management, System Administration, Utilization Management, PPO, Executive Management, Workers Compensation, Health Care Reform, Healthcare Information..., Finance, Medicaid Managed Care, Healthcare Management, Contract Management, Employee Benefits, Claims Management, Healthcare Consulting, Pharmacy Benefit..., Data Analysis, Medical Billing, Visio, Revenue Cycle, Access, Healthcare Industry
Education
State University of New York College at Oneonta 1977 — 1981
BA, Business Economics and Psychology
EmblemHealth June 2010 - Present
Deutsche Bank 1999 - 2009
Bankers Trust Company 1987 - 1999
Skills
SDLC, IT Strategy, Change Management, Project Management, Business Process, Budgets, PMP, Business Analysis, CRM, Vendor Management, User Acceptance Testing, Portfolio Management, Information Technology, Leadership, Management, Outsourcing, PMO, Project Portfolio..., Requirements Analysis, Requirements Gathering
Education
Stevens Institute of Technology
MS, Information Systems / Information Management
Tougaloo College
BS, Mathematics
Health Republic Insurance of New York May 2015 - Present
EmblemHealth September 2014 - Present
EmblemHealth November 2011 - Present
Mount Sinai Medical Center August 2010 - November 2011
Manhattan Signs October 2009 - August 2010
Skills
Payroll, Accounting, Invoicing, Budgets, Analysis, Internal Controls, Finance, Financial Statements, Customer Service, Administration, Bookkeeping, Journal Entries, Accruals, General Ledger, Account Reconciliation, Financial Reporting, Variance Analysis, Sarbanes-Oxley Act, Bank Reconciliation, GAAP, Financial Accounting, US GAAP, PeopleSoft, Great Plains Software, Outlook, Expenses, Microsoft Excel, Year-end Close
Education
Temple University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Accounting
Health Republic Insurance of New York November 2014 - Present
CCA Industries April 2013 - February 2014
WestPoint Home November 2009 - January 2012
EmblemHealth March 2008 - December 2008
EmblemHealth (Group Health Inc. "GHI") August 2005 - March 2008
The Columbia House Company March 2003 - July 2005
The Columbia House Company January 2000 - March 2003
The Columbia House Company March 1997 - January 2000
Health Management Systems, Inc. January 1996 - March 1997
Sonoco Products Company - (Engraph, Inc. Division) March 1993 - January 1996
Skills
Financial Reporting, Sarbanes-Oxley Act, Controllership Functions, Project Management, Treasury Management, Internal Controls, Budget Forecasts, Certified Treasury..., Treasury Operations, SOX, Sales Analysis, Financial Variance..., MDNA, Financial Systems..., Health Insurance, SEC Financial Reporting...
Education
The University of Georgia 1982 — 1986
BBA (with honors), Accounting & Management
University of Georgia - Terry College of Business 1982 — 1986
BBA, Accounting and Business/Management
EmblemHealth May 2014 - Present
EmblemHealth March 2008 - Present
Skills
SDLC, Process Improvement, Project Management, Business Analysis, Vendor Management, Leadership
Education
St. John's University
EmblemHealth July 1991 - February 2013
Long Beach, New York 1986 - 1991
Education
State University of New York College at Old Westbury
Bachelor of Science, Business
EmblemHealth June 2011 - Present
EmblemHealth, Inc. November 2009 - January 2012
Skills
Medicare, Managed Care, Health Insurance, Compliance, Access, Customer Service, Excel, Problem Solving, Medicare Part D, PowerPoint, Word, Microsoft Office, Medicare Risk Adjustment, Medicare Advantage and..., Prescription Drug Event..., RADV and HCC Validation..., Medicare Coordination..., Process Improvement, Health Policy, Provider Relations, HIPAA, Medicaid, HMO, Healthcare, Pharmacy Benefit..., Credentialing, Microsoft Excel, PPO, Medicaid Managed Care, Healthcare Information...
Education
State University of New York at Oswego 1982 — 1985
BA, English, Secondary Education
Fulton-Montgomery Community College 1982 — 1983
AA, English, Psychology
St. Francis Xavier University 1980 — 1982
Biology
EmblemHealth November 2006 - Present
Skills
Customer Service, Wellness, Microsoft Office, PowerPoint, Data Entry, Clinical Research, Healthcare Information..., Managed Care, Business Analysis, Microsoft Excel, Nursing, Medicaid, Disease Management, Public Health, Strategic Planning, Nutrition, Employee Benefits, Hospitals, Team Building
Education
SUNY Oswego
Syracuse University
EmblemHealth 2005 - 2014
United Airlines 1997 - 2001
Skills
Employee Relations, Financial Analysis, Public Speaking, Research, Coaching, Team Building, Nonprofits, Leadership
Education
Saint Lawrence University
BA, Sociology
South Side High School
Bostwick Laboratories June 2012 - Present
EmblemHealth June 2010 - June 2012
Prometric July 2009 - June 2010
Quest Diagnostics April 1994 - April 2008
Skills
Team Leadership, Customer Service, Healthcare, Project Management, Leadership, Training, Team Building, Strategic Planning, Healthcare Management, Process Improvement, Human Resources, Outlook, Microsoft Excel, Administration
Education
Suffolk County Community College
Associates Degree, Business Administration
EmblemHealth October 2011 - Present
Education
University of Phoenix 2007 — 2009
MBA, Business Management
State University of New York College at Buffalo 1981 — 1985
BA, ECONOMICS
University at Buffalo 1981 — 1985
BA, ECONOMICS
Freelance Writing, Personal Assistant June 2015 - Present
EmblemHealth October 2012 - Present
EmblemHealth June 2012 - Present
New York Life Insurance Company January 2009 - March 2012
New York Life Insurance Company January 2004 - January 2009
New York Life Insurance Company January 2002 - January 2004
St. Nicholas of Tolentine School September 1982 - June 1983
Skills
Editorial, Project Management, Internal Communications, Website Development, Fixed Annuities, Retirement Planning, Retirement, Estate Planning, Long-term Care, Securities, Mutual Funds, IRAs, Strategic Financial..., Series 6, Disability Insurance, Management, Strategic Planning, Social Media, Corporate Communications, Strategic Communications, Copywriting, Newsletters, Budgets, Publications, Strategy, Editing, Content Development, Web Content, Press Releases, Media Relations, Marketing Communications, Crisis Communications, Sales, Employee Benefits, Communications Planning, Content Strategy, Creative Direction, Program Management, Email Marketing, Content Management, Copy Editing, Web Content Management, Communication Training, Integrated Marketing, Public Relations, Health Insurance, Speech Writing
Education
Saint John's University 1979 — 1982
BA, English
St. John's University 1978 — 1982
Bachelor's degree, Communications
AppNexus May 2012 - February 2014
Matomy Media Group 2014 - 2014
MBP Events & Marketing January 2011 - May 2013
Lost in Sound November 2010 - June 2011
EmblemHealth May 2010 - October 2010
New York Public Interest Research Group (NYPIRG) June 2009 - August 2010
South Nassau Communities Hospital September 2005 - August 2006
Skills
Social and digital media, Event promotion and..., Internet marketing, Brand development, Promotions and contests, PR/Booking, Workforce management, Networking and expansion, Social Networking, Social Media
Education
State University of New York at New Paltz 2006 — 2010
BA, Psychology
Affinity Health Plan April 2014 - Present
Project Management Institute December 2013 - Present
MIS Network Associates March 2011 - Present
MHAPC September 2007 - August 2014
EmblemHealth May 2011 - April 2014
Medco December 2005 - February 2011
MHAPC Board of Directors September 2009 - August 2010
Fundadministration February 2005 - September 2005
Fidelity Investments June 2003 - February 2005
IBM Global Services August 1995 - May 2003
Skills
Full SDLC, Root Cause Analysis, Business Requirements, Functional..., Systems Analysis, IBM Mainframe, MS Project, Visio, Terradata, DB2/SQL, Software Documentation, Requirements Analysis, Teradata, Test Planning, Business Analysis, Data Analysis, Analysis, SDLC, Requirements Gathering, Quality Assurance, User Acceptance Testing, Business Process, Vendor Management, Management, Healthcare reform, WBS, Project Management, Data Warehousing, Software Project..., Leadership, Oracle, DB2, COBOL, Databases, JCL, ITIL, TSO, Fileaid, Access, PL/SQL
Education
State University of New York College at Buffalo
MS, Educational Computing
State University of New York College at Buffalo
BS, Information systems Managment
EmblemHealth January 2012 - Present
EmblemHealth January 1992 - January 2012
Education
Rutgers, The State University of New Jersey-Newark 1986 — 1988
Managerial Accounting
Bergen Community College 1984 — 1986
Managerial Accounting
State University of New York College at Oneonta 1977 — 1980
Geology
EmblemHealth November 2013 - Present
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Leadership, Management
Education
State University of New York at New Paltz
Master's degree, Computer Science
EmblemHealth April 1993 - Present
MetLife August 1981 - April 1993
Skills
Project Management, Business Analysis, Leadership, Healthcare, Process Improvement, Team Building, Analysis, Program Management, Data Analysis, Change Management, Visio, Requirements Gathering, Requirements Analysis, SharePoint
Education
Teachers College of Columbia University 1980 — 1981
Master of Arts (MA), Art, GPA 3.9
State University of New York at New Paltz 1974 — 1979
Bachelor of Science (BS), Art Education
EmblemHealth March 2003 - April 2012
Education
Suffolk County Community College 2007 — 2010
AAS, Nursing
Saint John's University 2001 — 2004
Master of Arts, Government & Politics, Public Administration
Saint John's University 1995 — 1999
B.S., Health Care Administration
Suny Delhi
BSN, Nursing
New York Life Insurance Company January 2014 - Present
EmblemHealth May 2008 - December 2013
L'Oréal January 2007 - April 2008
Scholastic February 2000 - January 2007
Scholastic June 1997 - January 2000
Dewey Ballantine August 1996 - June 1997
Kwasha Lipton LLP October 1994 - July 1996
Laiken Associates January 1990 - January 1994
Laventhol & Horwath January 1987 - January 1990
Skills
Defined Benefit, Deferred Compensation, Employee Benefits, Program Management, Pensions, Budgets, Retirement, Onboarding, HRIS
Education
New School University 1998 — 2001
MS, Human Resources Management
Stony Brook University 1982 — 1986
B.S, Applied Mathematics & Statistics
EmblemHealth December 2014 - Present
North Shore-LIJ Health System September 2013 - December 2014
Visiting Nurse Service of New York February 2012 - September 2013
Citibank, N.A. February 2006 - January 2011
Education
St. John's University
BA, Psychology, Industrial and Organizational Psychology, 3.78/4.0
EmblemHealth 2004 - 2011
Education
SUNY Empire State College 2004 — 2007
Bachelor's degree, Computer and Information Systems Security/Information Assurance
EmblemHealth February 2014 - Present
EmblemHealth February 2009 - Present
Value Options January 2005 - January 2009
Skills
Healthcare, Managed Care, Medicare, Training, HIPAA, Health Insurance, Employee Benefits, Insurance, Medicaid, Provider Relations, Claim, Health Policy, PPO, Medicare Part D, Process Improvement, Data Analysis, Healthcare Management
Education
State University of New York College at Oswego 2000 — 2004
BA, Public Relations/Psychology
Niskayuna High School 1996 — 2000
EmblemHealth March 2014 - Present
FJC Security Services, Inc. April 2013 - February 2014
The Bank of New York Mellon March 2012 - September 2012
Suffolk County Department of Social Service March 2011 - August 2011
Bethpage Federal Credit Union January 2011 - April 2011
Hungry Young Media and Entertainment May 2009 - August 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Photoshop, Social Media, Teamwork, Public Speaking, HTML, English, C, Windows, Event Planning, Team Leadership
Education
State University of New York at Stony Brook 2007 — 2012
Bachelor of Science (B.S.), Business, Management, Marketing, and Accounting, 3.6
Florence University of the Arts 2010 — 2010
Study Abroad, General Studies, 3.9
EmblemHealth September 2014 - Present
AAA Western and Central New York January 2014 - Present
AAA Western and Central New York January 2012 - January 2014
AAA Western and Central New York March 2009 - December 2012
AAA Western and Central New York January 2005 - March 2009
Skills
Account Management, Operations Management, Strategic Planning, Customer Service, Team Building, Process Improvement, Team Leadership, Genesys, Microsoft Excel, Public Speaking, Microsoft Office, Access, Call Center, Leadership, Sales, Data Analysis, Analysis, Business Analysis, Analytics, Outlook
Education
Columbia College (NY) 2012 — 2013
Bachelor of Science (BS), Business Administration, Management and Finance
SUNY Cortland
Cablevision January 2013 - Present
EmblemHealth 2007 - 2012
Education
State University of New York College at Old Westbury 1999 — 2004
Bachelor od Media and Communications
EmblemHealth March 2015 - Present
EmblemHealth August 2012 - March 2015
Craig Roberts Umpires May 2009 - August 2012
The College of New Jersey 2010 - May 2012
CVS Caremark Corporation November 2007 - August 2008
Education
The College of New Jersey 2008 — 2011
Bachelor of Science (BS), Finance, General, 3.36
EmblemHealth October 1994 - Present
SMSC January 1991 - October 1994
Skills
Norton Ghost, Active Directory, Windows XP, XP, Help Desk Support, Process Improvement, Vendor Management, Windows 7, Blackberry Enterprise..., Leadership, Disaster Recovery
Education
grumman data systems 1990 — 1991
Operations analyst, Computer Science
Suffolk County Community College 1980 — 1983
EmblemHealth May 2011 - Present
Emblem Health May 2011 - Present
EmblemHealth July 2007 - May 2011
Emblem Health July 2007 - May 2011
EmblemHealth January 2005 - July 2007
GHI HMO January 2005 - July 2007
UnitedHealth Group June 2002 - May 2004
UnitedHealthcare June 2002 - May 2004
Skills
HMO, PPO, Medicare, Medicaid
Education
SUNY Geneseo 1984 — 1986
SUNY Geneseo
EmblemHealth March 2012 - Present
Summit Medical Group of Berkeley Heights, NJ December 2008 - March 2012
Education
Temple University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Finance
EmblemHealth
Skills
Customer Service
Education
State University of New York College at Oswego 1985 — 1989
Bachelor of Arts (BA), Psychology
EmblemHealth June 1999 - Present
TradeOne Marketing 1997 - June 1999
Skills
MS Office, Adobe Creative Suite, Dreamweaver, Sitecore, Project Management, Vendor Management, Graphic Design, Print Production Process, Coordinating Events, HTML, Email Marketing, Event Planning, SEO, Advertising, Microsoft Office, Social Media Marketing, Process Improvement
Education
F.I.T.
St. Francis College
Bachelor of Arts (BA), Economics
EmblemHealth December 2010 - June 2015
EmblemHealth December 2008 - December 2010
EmblemHealth June 2006 - December 2008
EmblemHealth September 2000 - June 2006
EmblemHealth March 1997 - August 2000
Skills
Healthcare, Leadership, Business Analysis, Process Improvement, Team Building, Health Insurance, Managed Care, Business Process, Business Requirements, Claim, Organizational..., Critical Thinking, HIPAA, Analysis, Teamwork, Supervisory Skills, Training, Problem Solving, Customer Service, Auditing, Internal Audit, Time Management, Staff Supervision, Medicare Part D, Medicare Advantage, Healthcare Management, Microsoft Office, Claims Resolution, Claims Handling, Data Analysis, Call Centers, Hospitals, ICD-9, ICD-10
Education
St. Joseph's College
Bachelor’s Degree
Grace Cottage Hospital June 2015 - Present
EmblemHealth February 1995 - July 2014
Skills
Medical-Surgical, Health Insurance, Six Sigma
Education
Suffolk County Community College 2011 — 2014
Associate's degree, Registered Nursing/Registered Nurse