EXL Service
Industry: IT service management company
DescriptionEXL Service is a leading operations management and analytics company. EXL offers insurance, banking, financial services, utilities, healthcare, travel, transportation and logistics services. Revenue: 762 million USD (2017) Headquarters: New York City, NY CEO: Rohit Kapoor (Apr 2012–) Subsidiaries: Inductis, Inc., Health Integrated,
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EXL Service Employees
Verint-Systems July 2013 - Present
Verint Systems Singapore June 2011 - July 2013
Verint Systems India Pvt Ltd. March 2005 - June 2011
Kernelinfosoft February 2004 - March 2005
EXL Service May 2003 - October 2003
iCadel Labs January 2002 - April 2003
Institute For Technology & Management August 2001 - December 2001
Phoenixsoftech January 2001 - June 2001
Phoenixsoftech January 2001 - June 2001
Skills
Contact Centers, Service Delivery, Pre-sales, Call Center, VoIP, Telecommunications, CTI, Vendor Management, Call Logging, Telephony, Integration, SIP, Solution Architecture, IT Service Management, Team Management, Project Delivery, Technical Support, Requirements Analysis, Customer Support, Project Management, Service Management, Troubleshooting, Team Leadership, Call Centers, Active Directory, Enterprise Software, Security, Servers, Windows Server
Education
U21Global 2007 — 2013
PG Diploma, Business Administration and Management, General
University of Mumbai 1995 — 2001
Bachelor's degree, Computer Engineering
Telerik July 2015 - Present
Telerik November 2014 - June 2015
Telerik May 2014 - October 2014
Telerik May 2013 - April 2014
EXL Service September 2009 - May 2013
Skills
C#, XAML, WPF, Silverlight, MVVM, Telerik Controls, LINQ, Blogging, JavaScript, Photography, Microsoft SQL Server, Photoshop, Programming, Entity Framework, jQuery, HTML5, CSS3, Visual Studio, OOP, .NET
Education
Telerik Academy 2012 — 2013
Technical University Sofia 2004 — 2008
BA in Public Administration, Public Administration, Economics, Marketing, Management, Laws
PMG "Ivan Vazov" 1999 — 2004
Service Corporation International November 2013 - Present
Service Corporation International April 2012 - October 2013
EXL Service August 2011 - March 2012
Outsourse Partners International June 2010 - August 2011
STP Nuclear Operating Company March 1997 - January 2010
Raytheon Constructors Inc August 1996 - February 1997
Raytheon Constructors Inc August 1995 - August 1996
Raytheon Contructors Inc May 1992 - August 1995
Ebasco Constructors Inc August 1985 - May 1992
Skills
PeopleSoft, Payroll, Payroll Taxes, Canadian Tax, Accounts Payable, Employee Benefits, Human Resources, Account Reconciliation, SAP ERP, ADP Payroll, Workday
Education
Steelton-Highspire High School
Diploma
University of Pittsburgh
Engineering Technology
Colony Capital August 2014 - Present
Westfield November 2012 - July 2014
EXL Service February 2011 - July 2012
EXL Service November 2009 - February 2011
Southern Methodist University 2007 - 2008
Jefferies & Company June 2006 - August 2006
Skills
Financial Analysis, Financial Reporting, Accounting, Microsoft Excel, Microsoft Office, Accounts Receivable, Financial Accounting, Outlook, Account Reconciliation
Education
Southern Methodist University 2004 — 2009
Bachelor of Arts (B.A.), Markets and Culture
Marymount Highschool 2000 — 2004
The Alexander Group September 2012 - Present
EXL Service January 2010 - August 2012
Asian Diversity, Inc. 2009 - 2009
Booz & Company 2007 - 2007
Intel Corporation 2007 - 2007
Rockwell Collins 2000 - 2006
US Army Corps of Engineers 1999 - 2000
UC Berkeley 1999 - 2000
Skills
Business Strategy, Sales Management, Marketing Strategy, Product Strategy, Strategy Development, Strategic Analysis, Strategic Planning, Business Analysis, Competitive Analysis, Financial Analysis, Financial Planning, Program Management, Engineering, International Expansion, Operations Management, Strategy, Project Management, Management, Business Planning, Analysis
Education
University of Michigan - Stephen M. Ross School of Business 2006 — 2008
MBA
University of California, Berkeley
BS
University of California, Santa Cruz
Certificate
EXL Service April 2014 - Present
innRoad, Inc. April 2012 - August 2013
Credit Suisse 2003 - April 2012
Skills
Closing Deals, Private Equity, M&A experience, LBO experience, Joint Ventures, International Joint..., Secondary Market, Mezzanine, Fund Of Funds, Edit/Negotiate..., Corporate Governance, Securities, Securities Regulation, Corporate Law, AML, KYC, Legal Writing, Due Diligence, Legal Research, Westlaw, Document Review, Capital Markets
Education
NYU
Paralegal Studies
Queens College
BA, Studio Art and Communications (Film Studies)
EXL Service June 2015 - Present
Bank of America July 2011 - July 2014
Skills
IT Audit, Internal Audit, Risk Management, Business Process..., Information Security..., IT Governance, Oracle, Disaster Recovery, Lean Six Sigma, Business Continuity..., ITIL v3 Foundations..., Databases, SDLC, Production Support, Business Strategy, Application Support, RDBMS, Microsoft SQL Server, Access Control..., Systems Analysis, Software Documentation, Java, C++, CRM, Technical Documentation, Visio, Vendor Management, Matlab, Telecommunications, TCP/IP, Technical Support
Education
State University of New York at Buffalo - School of Management 2014 — 2015
Master's Degree, Management Information Systems, 3.6
Sardar Patel Institute of Technology 2008 — 2011
Bachelor's Degree, Electronics and Telecommunication, First Class
Concentrix (earlier IBM Global Process Services) February 2014 - Present
IBM April 2012 - February 2014
IBM Australia February 2010 - April 2012
IBM September 2005 - July 2008
IBM February 2003 - August 2005
EXL Service February 2002 - January 2003
Aptech May 2000 - January 2002
Skills
BPO, Service Delivery, Transition Management, Outsourcing, Vendor Management, Offshoring, Team Management, MIS, Process Excellence, Business Transformation, CRM, Sla, IT Strategy, Shared Services, Pre-sales, Resource Management, Project Delivery, Process Improvement, Solution Architecture, IT Outsourcing, Customer Satisfaction, Business Analysis, Change Management, Business Development, Business Process, Human Resources, Business Process..., Management, Employee Engagement, Performance Management, IT Service Management, PMO, Business Process..., Call Centers, Global Delivery, PMP, Leadership, Training, Consulting, Project Portfolio..., Management Consulting, Program Management, Process Management, IT Operations, Service Management, Business Intelligence, Workforce Management, Strategy, Process Consulting, ITIL
Education
Symbiosis institute of Management Studies 2004 — 2007
PG, HR
Delhi University 1997 — 2000
Bachelors, Science
RealFoundations September 2013 - Present
EXL Service February 2012 - September 2013
Accenture February 2011 - February 2012
RR Donnelley Global Outsourcing, Financial Management Services 2005 - February 2011
Peregrine Systems 2001 - 2002
LoopNet 1997 - 2001
Dow Jones 1994 - 1997
Chartwell Realty Advisors 1992 - 1994
Skills
-Business development,..., -9 –years leading the..., -Successful track..., -Specialize in working..., Completed Comprehensive..., Completed Tactical..., Guest speaker at..., Completed YCA Seminar..., Strategic Planning, New Business Development, Business Development, Financial Analysis, Account Management, Marketing Strategy, Portfolio Management, Due Diligence, Management, Strategic Partnerships, Contract Negotiation, Real Estate, Start-ups, Negotiation, Mergers & Acquisitions
Education
Pennsylvania State University 1988 — 1992
BS, Economics
Malvern Preparatory School 1984 — 1988
Business
IBM April 2013 - Present
EXL Service September 2011 - April 2013
Skills
Microsoft Office, JD Edwards, Accounts Payable, Financial Reporting, Accounting, Analysis, Microsoft Excel, Financial Analysis, Auditing, Business Analysis, Economics, Financial Accounting, Financial Modeling, Forecasting, General Ledger, Internal Controls, SAP, Teamwork
Education
Sofia University St. Kliment Ohridski 2009 — 2011
Master of Economics of the Firm, Economics
Sofia University St. Kliment Ohridski 2005 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General
EXL Service November 2011 - Present
International Encephalitis Consortium May 2013 - Present
Majamo Publishing, LLC June 2010 - Present
Encephalitis Global 2011 - February 2013
Fujitsu March 2011 - October 2011
WNS September 2007 - January 2011
ACS February 1997 - August 2007
EDS February 1993 - February 1997
Skills
BPO, Offshoring, Business Transformation, Outsourcing, Influencer Marketing, Strategic Planning, Vendor Management, Writing, Strategy, Management, Coaching, Leadership, Lead Generation, Account Management, Governance, Marketing, Sales Operations, Management Consulting, CRM, Process Improvement, Analytics, Cloud Computing, Consulting, Solution Selling, Business Process..., Operations Management, Professional Services, Program Management, Business Development, Business Analysis, IT Strategy, Change Management, Team Management, Business Strategy, Service Delivery, Strategic Partnerships, IT Outsourcing, Sales Management, Financial Services, Business Intelligence, Start-ups, Enterprise Software, Sales, Competitive Analysis, Business Process, Executive Management, Cross-functional Team..., Mergers & Acquisitions, Product Management, P&L Management
Education
University of North Texas 1988 — 1992
Bachelor of Arts (BA), Journalism and Business
Panola College 1988 — 1990
Associate of Science (A.S.)
EXL Service August 2012 - December 2013
EXL Service June 2011 - September 2011
EXL Service April 2010 - May 2011
J.P.Morgan June 2008 - April 2010
Fidelity Investments June 2007 - May 2008
HDFC Bank Limited July 2005 - May 2007
Shrinivas Pharmaceuticals May 2003 - June 2005
TVA & Co April 1999 - April 2002
Education
Indian Institute of Banking and Finance, India
Institute of Chartered Accountants of India (ICAI),India
Patna University
EXL Service May 2010 - August 2013
ING November 2008 - March 2010
Office Team February 2008 - June 2008
Dial-America 2002 - 2004
Premiere Technologies September 1997 - July 1998
Skills
Customer Service, Sales, Call Centers, Property & Casualty..., Subrogation, Fixed Annuities, Time Management, Marketing, Insurance, Employee Benefits, Data Entry, Networking, Microsoft Excel, Accounting, Strategic Planning, Microsoft Office
Education
The University of Connecticut 1986 — 1992
Bachelor of Arts (B.A.), Economics
South Windsor High School
EXL Service November 2011 - Present
Avon March 2011 - Present
Genworth Financial January 2007 - November 2011
Genworth Financial January 2007 - February 2011
Genworth Financial January 2007 - February 2010
Diamond Billiards May 2009 - September 2009
Legends, LLC September 2006 - January 2007
Hallmark Cards October 2005 - January 2007
Security Filters March 2003 - November 2003
Target September 2000 - March 2003
Skills
Training, Customer Service, Recruiting, Process Improvement, Coaching, Employee Training, Employee Relations, Management, Leadership, Human Resources, Time Management, Employee Benefits, Sales, Payroll, Operations Management, Insurance, Interviews, Project Planning, Business Analysis, Microsoft Office
Education
Strayer University (VA) 2007 — 2010
Bachelors, Human Resource Management
Virginia Commonwealth University - School of Business 2002 — 2004
Bachelors, Human Resource Management
Richard Bland College 1999 — 2002
Associate's
Kenston Forest School
Actavis plc October 2014 - Present
Coca-Cola Enterprises March 2013 - October 2014
Zara Consult Ltd September 2012 - January 2013
EXL Service January 2011 - September 2012
Satellite-GT December 2009 - December 2010
Karina 555 April 2006 - April 2008
Skills
Outlook, Microsoft Office, SAP ERP, Basware, SAP, ITS, OnBase, Photoshop, Corel Draw, Internet, Accounting, Windows support, Hardware Support, Financial Accounting, Sales, Financial Analysis, Access, General Ledger, Microsoft Excel, Outsourcing, PowerPoint, Business Process, Accounts Payable, BPO, Business Development, Finance, Financial Reporting, Forecasting, Process Improvement, Analysis, Pricing, Accounts Receivable
Education
University of Economics - Varna 2006 — 2011
Bachelor’s Degree, Finance, General, Bacjelor
EXL Service January 2015 - Present
Skills
Financial Analysis, Internal Audit, Risk Management, Project Delivery, Internal Controls, Sarbanes-Oxley Act, Team Management, Business Process, Business Analysis, MIS, Business Process..., Auditing, Process Improvement, Outsourcing
Education
ACCA - IFRS 2010 — 2010
C - IFRS
The Institute of Chartered Accountants of India 2002 — 2005
Chartered Accountancy
Osmania University 1999 — 2002
B.Com
St. Joseph's Public School 1991 — 1997
OppenheimerFunds April 2015 - Present
EXL Service June 2014 - April 2015
Deutsche Bank January 2014 - April 2014
CFA Society and BNYMellon December 2011 - August 2013
Morgan Stanley Smith Barney October 2009 - December 2010
Broadridge December 2008 - 2009
AIG Global Investment Group December 2007 - September 2008
Bank of New York Mellon March 2007 - February 2008
Fidelity Investments November 2006 - February 2007
Government of India, Ministry of Finance November 2004 - August 2005
Skills
Finance, Economics, Information Technology, Macro, Fixed Income, Derivatives, Portfolio Management, Trading, Performance Attribution, Asset Managment, Corporate Finance, Financial Modeling, Equities, Investments, Valuation, Private Equity, Alternative Investments, Capital Markets, Bloomberg, Hedge Funds, Financial Analysis, Commodity, Risk Management, Asset Management, Investment Banking, Equity Research
Education
CFA Institute 2012 — 2015
CFA, Finance
Thunderbird School of Global Management 2005 — 2006
MBA, International Finance
The University of Connecticut 1999 — 2002
PhD Drop out, Economics
University of Bradford 1998 — 1999
MSc, Macroeconomics & Project Planning
ISTM
EXL Service December 2001 - Present
Outsource Partners International (Now EXL Service) May 2004 - May 2011
Outsource Partners International (Now EXL Service) December 2001 - May 2004
Moore Stephens 1998 - 2001
C. C. Chokshi & Co. (member firm of Deloitte & Touche in India) December 1996 - December 1998
Skills
Customer Relations, Contract Negotiations, Shared Services, Outsourcing, Accounting, Financial Accounting, BPO, Offshoring, Transition Management, New Business Development, RFP, Solution Architecture, Cultural Awareness, Contract Negotiation, Management Consulting, Customer Service, Process Improvement, Management, MIS, Leadership, Business Development, Program Management, Project Management
Education
Information Systems Audit and Control Association 2001 — 2001
Certified Information Systems Auditor
AICPA 2000 — 2000
Certified Public Accountant
The Institute of Chartered Accountants of India 1993 — 1996
Chartered Accountant
University of Mumbai 1990 — 1995
Bachelor of Commerce (B.Com.)
KPMG US March 2015 - Present
KPMG US June 2014 - August 2014
EXL Service November 2012 - July 2013
EXL Service July 2011 - November 2012
Chartis 2011 - 2012
Suny Stony Brook University January 2010 - December 2010
KK Mehta CPA PC May 2010 - August 2010
Skills
Financial Analysis, Risk Management, SAP, Project Management, Financial Reporting, Access, Data Analysis, Financial Modeling, Business Analysis, Process Improvement, Insurance, Management, SAS, Finance, Internal Audit
Education
Stevens Institute of Technology 2013 — 2014
Master's degree, Management Information Systems, Business Intelligence & Analytics, 3.85
State University of New York at Stony Brook 2007 — 2010
Bachelors of Science, Business Management/Accounting, 3.9
Strategy&, part of the PwC network (formerly Booz & Company) October 2014 - Present
Strategy& (Formerly Booz & Company) November 2013 - September 2014
EXL Service April 2013 - October 2013
EXL Service August 2011 - March 2013
JPMorgan Chase June 2010 - August 2010
Finansbank July 2009 - August 2009
Education
Swarthmore College 2007 — 2011
Bachelor of Arts (B.A.), Economics and Statistics
Robert College 2002 — 2007
High Honors, Science Diploma
EXL Service July 2011 - Present
ADP January 2010 - July 2011
DPH, Inc. September 2008 - December 2009
Patterson Dental July 2006 - September 2008
Henry Schein March 2003 - July 2006
Dimension Data September 2001 - April 2003
Skills
Leadership, Consultation Skills, Process Improvement, Negotiation, Vendor Management, Contract Negotiation, Strategic Planning, Account Management, Sales, Marketing, Sourcing, Outsourcing, Cross-functional Team..., Management, Human Resources, CRM, Performance Management, Selling, BPO, Business Strategy, Talent Acquisition, Sales Process, Sales Operations, Procurement
Education
New York Institute of Technology-Old Westbury 2003 — 2005
Master of Business Administration (M.B.A.), Business Administration and Management, General
New York Institute of Technology-Old Westbury 1996 — 2001
Bachelor of Science (B.S.), Business Administration and Management, General
Hewlett-Packard November 2012 - Present
EXL Service December 2011 - November 2012
EXL Service April 2010 - November 2011
Barcelo Royal Beach June 2009 - October 2009
FPI Hotels & Resorts January 2007 - May 2009
AIESEC 2008 - 2008
Skills
Accounts Payable, Outsourcing, BPO, Teamwork, Accounts Receivable, Microsoft Office, JD Edwards, SharePoint, French, Newsletters, Citrix Metaframe, Movex, Outlook, Problem Solving, Travel, Front Office, ISO, Timeliness, Fast Learner, Microsoft Excel, Documentation, Excel, PowerPoint, SAP, SPSS, Training & Development, Time Management, Green, Internal Audit, Credit Control, Salesforce.com, Oracle Applications, Corporate Social..., Escalations Management, Process Management, Process Improvement, Process Optimization, Data Analysis, Remote Monitoring, Contract Management, Process Control
Education
University of National and World Economy 2008 — 2010
Master, International Economic Relations
French Chamber of Commerce and Industry 2007 — 2008
Certificate, Tourism
Sofia University St. Kliment Ohridski 2004 — 2008
Bachelor, French Philology
Secondary school "St Climent Ohridski"
Maldivian October 2013 - Present
Intellisoft Technologies Inc February 2011 - January 2012
Onward Healthcare October 2009 - January 2011
Fourth Technologies Inc September 2007 - July 2009
EXL Service January 2007 - June 2007
Bharath Institute of Higher Education and Research July 2003 - July 2004
Skills
Human Resources, Recruiting
Education
Symbiosis institute of Management Studies 2005 — 2007
MBA, Human resources
University of Madras 1999 — 2003
B.E, Electrical and Electronics
Christ King Convent
High school
KBR, Inc. January 2013 - Present
EXL Service June 2011 - December 2012
Outsource Partners International October 2007 - June 2011
Outsource Partners International October 2005 - October 2007
IBM CORPORATION October 2002 - October 2005
PricewaterhouseCoopers May 2001 - October 2002
Talent Tree Staffing Services April 2000 - April 2001
Varco International, Inc. October 1995 - April 2000
Southdown May 1989 - October 1995
Preferred National Funding May 1987 - May 1989
Skills
Outsourcing, BPO, Shared Services, Process Improvement, Accounting, ERP, Leadership, Offshoring, Vendor Management, Management Consulting, Transition Management, Operations Management, Financial Services, Change Management, Business Transformation, Strategic Sourcing, Managerial Finance, Payroll, Mergers & Acquisitions, Finance, Sarbanes-Oxley Act, Management, Forecasting, Variance Analysis, Account Reconciliation, Internal Controls, Accounts Payable, Accounts Receivable, Internal Audit, Analysis, General Ledger, Consolidation, Budgets, Cash Flow, Corporate Finance
Education
University of Houston 1992 — 1994
MBA, Management
Texas State University 1983 — 1987
BBA, Accounting
Marcus & Millichap December 2012 - July 2014
EXL Service July 2011 - August 2011
Skills
Due Diligence, Real Estate Economics, Financial Analysis, Valuation, Investments, Microsoft Excel
Education
The George Washington University 2008 — 2012
Unify April 2015 - Present
EXL December 2013 - March 2015
EXL Service June 2012 - November 2013
Belvedere Distribution February 2012 - June 2012
Corporate Advisors January 2010 - February 2012
Skills
Languages, English, German, Analysis, SAP, Teamwork, Accounting, Financial Reporting, Auditing, Accounts Payable, Financial Analysis, General Ledger, Internal Controls, Account Reconciliation, Bank Reconciliation, Financial Accounting, Microsoft Excel, Microsoft Office
Education
D. A. Academy of Economics, Svishtov 2010 — 2011
Master's degree, Accounting and Auditing
Technical University Sofia 2006 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Simeon Radev
AT&T August 2015 - Present
AustinCSI August 2015 - Present
KPMG August 2014 - May 2015
Orion Systems Integrators, Inc. August 2014 - May 2015
EXL Service April 2013 - September 2014
Pioneer Technologies Inc July 2012 - December 2012
Hewlett-Packard February 2012 - July 2012
Pioneer Technologies Inc January 2011 - February 2012
Hewlett-Packard January 2011 - February 2012
Towson University August 2007 - December 2010
Skills
Requirements Gathering, Business Analysis, Requirements Analysis, SDLC, Business Process, Business Requirements, Business Intelligence, Business Process..., Visio, User Acceptance Testing, Business Process Design, PMP, SharePoint, Business Objects, Systems Analysis, SQL, Management, Process Improvement, Project Management, Analysis
Education
Towson University 2009 — 2010
Masters in Applied Information Technology, Management Information Systems, General
Towson University 2004 — 2009
Bachelor of Business Administration (BBA), International Business and Finance
Indian school of muscat
The American International School of Muscat
EXL Service September 2010 - Present
MCI Financial Services, Inc. December 1999 - March 2010
Federal Liaison Services, Inc January 1998 - December 1999
Lacerte Software Corporation September 1994 - December 1997
Hutton Patterson & Co. CPAs December 1993 - August 1994
Skills
Accounting, Fixed Assets, General Ledger, Accounts Payable, Account Reconciliation, Auditing, Payroll, CPA, Internal Audit, Financial Statements, Tax, Journal Entries, Finance, Cash Management
Education
Texas Woman's University 1988 — 1994
Accounting
Texas Woman's University 1988 — 1990
BBA; CPA, Accounting
Agraata IT Services January 2004 - Present
Induslogic January 2002 - January 2004
EXL Service January 2000 - January 2002
Skills
BPO, Market Research, Insurance, Telemarketing, Payroll, Accounts Receivable, Outsourcing, Customer Satisfaction..., Offshoring, Vendor Management, Service Delivery, Call Center, Team Management, CRM, Outsourcing Management
Education
New York University
MBA
EXL Service January 2012 - Present
Network Information Services March 2003 - January 2012
Alterra Capital Services USA LLC (formerly known as Max Specialty) October 2008 - February 2011
BNI - Excellence In Networking 2005 - 2009
Skills
Coaching, Leadership, Software Development, SDLC, Business Analysis, Insurance, Requirements Analysis, Process Improvement, Business Intelligence, Risk Management, Change Management, Program Management, Management, CRM, IT Strategy, Quality Assurance, Business Process, Vendor Management, Outsourcing, Software Project..., IT Management, Integration, Enterprise Architecture, Consulting, Strategy, Strategic Planning, Training, Project Management, SaaS, Team Leadership, SQL
Education
Pepperdine University 1984 — 1988
BS, Business Admin, Computer Science
EXL Service May 2011 - June 2013
TMA Resources 2007 - 2009
Society for Human Resource Management 1998 - 2006
Skills
Strategic Planning, Budgets, Project Management, Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, Organizational..., Non-profits, Financial Analysis, Accounting, Business Analysis, Nonprofits, Finance, Analysis, Process Improvement
Education
Towson University 1986 — 1990
Bachelor of Science, Finance
University of MD University College
Experian October 2014 - Present
Experian October 2012 - September 2014
EXL Service April 2011 - October 2012
Outsource Partners International February 2010 - March 2011
Outsource Partners International October 2008 - January 2010
NASMB – National Association of the Small and Medium Business July 2007 - September 2008
Skills
Analysis, Business Process, Data Analysis, Software Documentation, Business Analysis, Databases, English, BPO, Business Process..., Requirements Analysis, Microsoft Excel, Process Improvement, Microsoft Office, Data Mining, Annual Reports, Data Mapping, Access, Statistics, Problem Solving, SQL, Process Excellence, Software Project..., Analytics, Business Intelligence, EU funding, Project Management, Solution Architecture, Benchmarking, Mathematics, Visio, Excel, Kaizen, ISO, WPS, Auditing, Outsourcing, VBA, Internal Audit, SharePoint, R, ISO standards, EU Funding
Education
Sofia University St. Kliment Ohridski 2007 — 2012
Master's degree, Mathematical Modeling in Economics
Technical University Sofia 2003 — 2007
Bachelor's Degree, Applied Mathematics
Service Corporation International October 2012 - Present
EXL Service January 2001 - October 2012
EXL Service February 2001 - June 2004
Skills
BPO, Offshoring, Transition Management, Process Migration, Accounts Payable, Shared Services, Accounting, Account Reconciliation, Process Excellence, US GAAP, Process Improvement, Internal Audit, Auditing, Access, Service Delivery, Outsourcing, Financial Reporting, MIS, Sarbanes-Oxley Act, Business Process..., Business Analysis, PeopleSoft, Business Process...
Education
University of Houston 1991 — 1995
BA, Accounting
Symphony Teleca June 2013 - Present
Tata Consultancy Services April 2009 - June 2013
TCS January 2008 - April 2009
TCS April 2006 - December 2007
EXL Service February 2004 - April 2006
Mphasis an EDS company 2001 - 2004
Skills
Service Delivery, Vendor Management, Outsourcing, Transition Management, BPO, Offshoring, Sla, Global Delivery, MIS, Workforce Management, Six Sigma, Business Analysis, Process Management, Team Management, Pre-sales, Project Management, Resource Management, PMP, Business Transformation, Requirements Analysis, Business Process, Project Portfolio..., Business Process..., Business Process..., IT Service Management, Project Delivery, CRM
Education
University of Pune
B Com, Banking
Yoh, A Day & Zimmermann Company January 2015 - Present
Yoh, A Day & Zimmermann Company January 2014 - January 2015
McDermott International Inc. 2012 - 2013
EXL Service 2008 - 2012
ProStaff 2007 - 2008
Océ Business Services 2006 - 2007
Shurgard Self-Storage 2004 - 2006
Skills
PeopleSoft, Project Management, Management, Process Improvement, SAP HR, Talent Management, Business Process..., Manage Client..., Infrastructure..., Quality Control, Leadership, Analysis, Applicant Tracking..., Employee Relations, Recruiting, Human Resources, Employee Benefits, HRIS, Microsoft Excel, Time Management
Education
University of Phoenix 2008 — 2011
Master of Business Administration (M.B.A.), Project Management and Global Management
University of Houston 1999 — 2003
BA, Communications
Getty Images January 2015 - Present
EXL Service August 2013 - January 2015
EXL Service July 2011 - July 2013
Catholic University of America, Washington D.C. May 2010 - June 2010
Robosapiens India May 2009 - June 2009
Skills
C, C++, SAS, VBA, Microsoft SQL Server, Data Analysis, SQL Server, Microstrategy, SAS E-Miner, MS Office Suite, Microsoft Office, Market Research
Education
Netaji Subhas Institute of Technology 2007 — 2011
B.E., Engineering
Apeejay School, Sheikh Sarai 1993 — 2007
EXL Service January 2015 - Present
EXL Service April 2013 - January 2015
Custom Staffing of Westchester December 2011 - April 2013
Chubb May 2009 - July 2011
Productions Plus – The Talent Shop 2007 - 2011
Star Alliance Capital One, LLC 2008 - 2009
Texas A&M University-Commerce 2005 - 2007
Skills
Financial Analysis, Budgets, Investments, Microsoft Office, Management, Microsoft Excel, Data Analysis, Financial Modeling, Leadership, Asset Management, Customer Service, Portfolio Management, Equities, Market Research, Forecasting, Teamwork, Event Management, Investment Banking, Financial Risk, Options, Team Building, Public Speaking, QlikView, Visio, Property & Casualty..., Life Insurance, Process Improvement, Creativity, SharePoint, SQL, Access Database, Oracle, Teradata Data Warehouse, Sales Presentations, Account Management..., CRM, Analysis
Education
Texas A&M University-Commerce 2005 — 2007
Bachelors, Finance, 3.83
Palm Beach State College 2003 — 2005
Associate, Accounting
Corporate Photographers NYC September 2009 - Present
EXL Service 2009 - 2012
Non Profit Organizations 1992 - 2012
Film Karavan 2009 - 2010
MTV 2006 - 2008
Schick Razor 2005 - 2006
Guiness Beer 2005 - 2006
School Photographer 1996 - 2001
Rosenthal & Rosenthal 1998 - 1999
Hudson Valley Bank 1997 - 1999
Skills
Photojournalism, Commercial Photography, Architectural..., Photoshop, Creative Concept Design, Copywriting, Portrait Photography, Industrial Photography, Advertising Photography, Fashion Photography, Event Photography, Travel Photography, Photography, Editorial, Portraits, Graphic Design, Magazines, Art, Advertising, Photos
Education
School of Visual Arts
Commercial Photography
EY May 2015 - Present
American Express April 2012 - May 2015
EXL Service September 2009 - April 2012
Crowe Horwath LLP January 2005 - May 2009
Do Something 2001 - 2002
Do Something 2001 - 2002
Skills
Sarbanes-Oxley Act, Internal Controls, Auditing, Risk Management, Financial Reporting, Financial Statements, Portfolio Management, Accounting, Internal Audit, Operational Risk, SAS70, Audits of Employee..., Back Office, Business Process, Cash Flow Statements, Compliance, Consulting, CPA, Financial Statement..., Financial Statement..., Fixed Income, Front Office, High Yield Bonds, Interest Rate..., Market Risk, MBS, Middle Office, Operational Risk..., Portuguese, Risk Assessment, SnagIt, SOX, Spanish, Visio, SSAE 16, SOC 1, Open Pages
Education
Rutgers, The State University of New Jersey-Newark 1999 — 2005
Bachelor of Science (B.S.), Accounting and Finance
Kearny High School 1995 — 1999
High School Diploma, General Studies
Global Applications Solution November 2010 - Present
Wipro Infotech March 2009 - October 2010
Optima January 2004 - February 2009
EXL Service July 2003 - April 2004
Skills
Oracle Applications, Process Mapping, Customer Relations, Service Delivery, Software Project..., Functional Consultant, Project Management, Oracle E-Business Suite, Customer Service, Business Process Mapping, Software Documentation, Solution Architecture, Pre-sales, Management, Business Intelligence, Business Process..., ERP, Oracle HR, Requirements Analysis, Talent Management, Vendor Management
Education
Army School Patiala
Punjabi University
MCA, Computers
Comprehensive Health Insights - Humana October 2012 - Present
BlueCross BlueShield of Tennessee 2009 - October 2012
University of Houston August 2008 - December 2008
Pharmacy Council of India September 2000 - July 2007
EXL Service 2006 - 2007
sanofi-aventis November 2005 - June 2006
Solvay - Abbott March 2001 - October 2005
Skills
Statistical Modeling, Biostatistics, Outcomes Research, SAS, Data Analysis, Health Economics, SAS programming, Analytics, Pharmacoeconomics, Healthcare, Managed Care, Health Policy
Education
University of Houston 2007 — 2009
MS, Health Economics and Outcomes Research
University of Pune 2002 — 2003
Post Graduate Diploma in Marketing Management
University of Pune 1995 — 1999
Bachelor, Pharmacy
EXL Service January 2013 - Present
MedNeutral, LLC January 2009 - November 2012
MedNeutral, LLC September 2006 - December 2008
Walt Disney Studios March 2004 - August 2006
Lieberfarb & Associates 2003 - 2004
United Cinemas International January 2000 - August 2001
The Walt Disney Company July 1997 - January 2000
Arthur Andersen LLP 1994 - 1997
Skills
Executive Financial..., Operations Management, P&L Responsibility, Product Innovation, Strategic Communications, Organizational..., Cross-functional Team..., Integrity, MBA, Executive Management, New Business Development, Entrepreneurial..., CPA, P&C Insurance, Strategic Thinking, Sales Operations, P&L Financial Management, Continuous Improvement..., Casualty, automobile liability, Metric Development, Cross-functional..., Client Development, Public Speaking, collateral production, Corporate Development, Due Diligence, project planning, Strategic Planning, Microsoft Excel, Microsoft Powerpoint, Customer Service, Personal Injury, Early Stage Companies, Start-up Leadership
Education
Northwestern University - Kellogg School of Management 2001 — 2003
MBA
Saint Xavier University 1990 — 1994
BA
Marist High School 1986 — 1990
High School Degree
Independent Professional August 2013 - Present
EXL Service May 2010 - August 2013
PDMA January 2001 - April 2010
IBM November 1997 - January 2001
Skills
BPO, KPO, Offshoring, Transitions, Outsourcing, IT Management, IT Strategy, IT Service Management, IT Governance, IT Operations, IT Outsourcing, Certified Project..., Service Delivery, Transition Management, Leadership, Process Improvement, Governance, Insurance, Business Analysis, PMP, Vendor Management, Program Management, Consulting, Business Process..., Certified Project...
Education
The George Washington University 1998 — 2000
Master's Certificate, Project Management
LeMoyne College 1977 — 1981
Bachelor of Science (BS), Labor and Industrial Relations
Synechron August 2013 - Present
TCS January 2011 - August 2013
TPS Mobile October 2010 - January 2011
EXL Service September 2008 - July 2010
Cognizant October 2005 - September 2008
Agentis Software Inc. April 2005 - October 2005
Steelpoint Technologies Inc. July 2003 - March 2005
Bruce Polsky LLC March 2002 - July 2003
American Management Systems (AMS) January 1995 - February 2002
Montreal Trust 1992 - 1995
Skills
Business Development, Business Analysis, Business Intelligence, Analytics, Program Management, Project Management, Strategic Planning, Business Strategy, CRM, SaaS, Account Management, Consulting, Integration, Leadership, Management, Requirements Analysis, Strategy
Education
Univeristy of Ottawa 1984 — 1986
MBA
Queens University at Kingston 1978 — 1982
B. Comm.(honors)
Larsen & Toubro Limited June 2008 - July 2008
KPMG May 2007 - February 2008
EXL Service May 2006 - January 2007
Skills
Business Analysis, Risk Management
Education
University of Pune 2007 — 2009
(MBA)MPM - Human Resource, Personnel Management & Human Resource
University of Pune 2003 — 2006
Bachelor of Commerce, Banking & Finance
EXL Service March 2012 - Present
Ingenix Consulting February 2009 - March 2012
Genworth Financial November 2007 - February 2009
First Clearing (Wachovia Securities) 2007 - 2007
McKesson Corporation 2002 - 2007
Capital One 1999 - 2002
Skills
Analytics, Business Intelligence, Business Analysis, Segmentation, Cross-functional Team..., Product Management, SAS, Process Improvement, Strategic Planning, Data Analysis, Vendor Management, Project Management, Data Warehousing, Business Strategy, Program Management, Market Analysis, Strategy, Product Development, CRM, Leadership
Education
University of La Verne
Bachelor of Science, Business, Marketing
EXL July 2014 - Present
EXL Service January 2013 - June 2014
SP Jain Institute of Management & Research (SPJIMR) January 2012 - January 2013
Tata Consultancy Services October 2010 - January 2012
CSC August 2008 - October 2010
CSC 2005 - 2007
Skills
HIPAA, ICD-10, Business Integration, Pharmacy, Product Management, Business Analysis, Requirements Gathering, SDLC, Software Project..., Pre-sales, Business Process..., Requirements Analysis, Software Development, Management Consulting, Strategy, Agile Methodologies, Vendor Management, Analytics, Business Intelligence
Education
SP Jain Institute of Management & Research (SPJIMR) 2012 — 2012
Master of Business Administration (MBA), Information Management, 3.5/4
The University of Texas at Austin - The Red McCombs School of Business 2012 — 2012
3 Week International Immersion, Advanced Course in Information Management for Business Excellence
BIET Jhansi 2001 — 2005
B.Tech, Electronics and Telecommunications
DPS Mathura Road , New Delhi 1998 — 1999
CTKHS 1993 — 1997
EXL Service January 2006 - Present
Citigroup September 2001 - February 2006
Ford Motor Credit 1996 - 2000
Skills
Management, New Business Development, Change Management, Risk Management, Financial Analysis, Vendor Management, Process Improvement, Business Process..., Call Center, CRM, Strategic Planning
Education
Texas A&M University-Commerce 1992 — 1996
EXL Service March 2013 - Present
Societe Generale August 2008 - Present
Jefferies LLC June 2014 - June 2014
Societe Generale 2004 - December 2012
SG Americas Securities, LLC August 2004 - August 2008
UBS Wealth Management May 2002 - July 2004
UBS Paine Webber July 2000 - May 2002
Picatinny Federal Credit Union June 1987 - June 2000
Education
New Jersey City University
Bachelor of Science, Business Management
EY December 2014 - Present
EXL Service August 2010 - November 2014
PwC June 2010 - August 2010
Protiviti September 2009 - June 2010
Quadrant Risk Management May 2009 - August 2009
ETCO India December 2008 - May 2009
ETCO India April 2008 - August 2008
Skills
Risk Management, Business Continuity..., Project Management, Revenue Assurance, ISO 27001, IT Audit, CISA, ITIL v3 Foundations..., SSAE16, Sarbanes-Oxley Act, SSAE 16, ITIL, Internal Audit, Disaster Recovery, Business Continuity, Information Security..., Information Security, COBIT, IT Risk Management, PCI DSS, Enterprise Risk..., Sarbanes-Oxley, Governance, Business Process...
Education
Symbiosis International University 2007 — 2008
MBA, Information Systems and Security
Pune University 2002 — 2006
B.E., Electronics
Army Public School, Udhampur 1992 — 2002
12, English, Physics, Biology, Maths
BlackRock June 2013 - Present
EXL Service January 2012 - May 2013
Deloitte January 2007 - December 2011
Skills
Auditing, Enterprise Risk..., Financial Analysis, US GAAP, Management Consulting, Project Implementation, Financial Modeling, Process Improvement, Business Strategy, Internal Controls, Financial Advisory, Asset Managment, Financial Regulation, Valuation, Strategic Financial..., Financial Risk, Financial Reporting, Sarbanes-Oxley Act, Asset Management, Business Process, Managerial Finance
Education
University of Nevada-Reno
Bachelor of Science, Accounting & Information Systems and Finance
NYCHHC 2008 - Present
Hewlett-Packard 2006 - 2007
Symantec 2004 - 2006
EXL Service 2002 - 2003
NIIT Limited 2000 - 2002
Skills
Storage, Netbackup, Windows Server, AIX, Microsoft SQL Server, VMware ESX, Disaster Recovery, Intersystems Cache, Tape Libraries, Backup Exec, Server Architecture, NAS, Cluster, Pre-sales, High Availability, NetApp, Storage Virtualization, vSphere, Clariion, VMware Infrastructure, NetBackup, ITIL
Education
University of Pune 1995 — 2000
B.E, Electronics
Nomura Securities August 2010 - Present
EXL Service October 2009 - September 2010
Protiviti Inc August 2005 - March 2009
Education
University of Richmond - Robins School of Business 2001 — 2005
Business Administration with concentration in Finance & Marketing, Finance, Marketing
EXL Service October 2011 - Present
Trumbull Services, a subsidiary of The Hartford 2005 - Present
Trumbull Services – (a wholly-owned subsidiary of The Hartford Insurance Group) 2005 - Present
Trumbull Services (wholly-owned subsidiary of The Hartford) 2005 - September 2011
Skills
Process Improvement, Visio, Outlook, Customer Service, Insurance, Vendor Management
Education
Hartford College for Women 1981 — 1983
Associates, Liberal Arts
University of Hartford 1981 — 1983
Associates, Liberal Arts
Keystats INC 2009 - Present
Argus Information and Advisory Services 2007 - 2009
EXL Service 2006 - 2007
Rapp Collins Worldwide 2002 - 2006
FCB/Draft 2000 - 2002
Federated Department Stores 1997 - 1999
J CREW 1997 - 1998
Readers Digest Association 1994 - 1997
Skills
Analytics, Segmentation, Analysis, Business Intelligence, Statistical Modeling, Predictive Modeling, Predictive Analytics, SAS, Customer Insight, CRM, Direct Marketing, Database Marketing, Data Mining, Statistics
Education
Penn State University 1985 — 1994
BS, MBA, ABD, Physics, Marketing, Statistics
Tata Consultancy Services July 2014 - Present
NIIT Technologies Limited September 2013 - June 2014
L&T Infotech May 2011 - August 2013
EXL Service October 2008 - May 2011
Sutherland Global Services 2005 - 2008
Mphasis 2003 - 2005
Skills
Offshoring, BPO, Banking, Capital Markets, Financial Services, Outsourcing, Business Intelligence, New Business Development, Pre-sales, Business Process..., CRM, Business Analysis, Analytics, Strategy, Vendor Management, Business Process..., Business Development
Education
Polytechnic University 1988 — 1992
Electrical Engineering
OUTFRONT Media June 2014 - Present
EXL Service May 2009 - May 2014
Marks Paneth & Shron LLP October 2008 - February 2009
Tax Technologies, Inc. May 2007 - September 2007
Skills
CPA, Accounting, Financial Analysis, Financial Reporting, Accounts Payable, Oracle Applications, Project Management, Acquisition Integration, Fixed Assets, Tax, Analysis
Education
University at Buffalo 2005 — 2008
BS, Registered Accounting and Finance, 3.6/4.0
Hub International September 2013 - Present
EXL Service August 2011 - September 2013
The Hanover Insurance Group November 2010 - August 2011
Fidelity Investments May 2010 - September 2010
Fidelity Investments January 2010 - April 2010
Fidelity Investments October 2009 - December 2009
Central New England Distributors October 2008 - September 2009
Skills
Customer Service, Workers Compensation, Business Analysis, Training, Account Management, Analysis, Process Improvement, Insurance, Property & Casualty..., Commercial Lines DMV, General Insurance, Customer Satisfaction, Analytics, Outsourcing, Recruiting, Brokers, Commercial Insurance, Liability, Underwriting, Commercial Lines Auto
Education
Southern New Hampshire University 2007 — 2008
Marketing/Advertising
Chester College Of New England 2005 — 2008
Interdisciplinary Arts/Graphic Design
EXL Service March 2013 - Present
Fund for Public Interest Research May 2010 - June 2010
Federal Public Defender for the District of Columbia June 2009 - August 2009
Qub Cafe September 2007 - May 2009
Skills
Analysis, Analytics, Budgets, Business Analysis, Business Process..., Business Strategy, Capital Markets, Data Analysis, Financial Analysis, Financial Modeling, Management, Management Consulting, Microsoft Excel, Microsoft Office, PowerPoint, Private Equity, Process Improvement, Programming, Project Management, Proposal Writing, Research, Risk Management, Strategic Planning, Strategy, Valuation
Education
Swarthmore College 2007 — 2011
Bachelor of Science (B.S.), Engineering
The Landon School 2003 — 2007
Morgan Stanley February 2015 - Present
EXL Service November 2012 - February 2015
PricewaterhouseCoopers July 2009 - November 2012
Skills
Sarbanes-Oxley Act
Education
The University of Connecticut School of Business 2006 — 2008
BSBA, Accounting
AIG November 2013 - Present
AIG January 2012 - October 2013
AIG/Chartis- Global Marine & Energy January 2011 - December 2011
AIG/Chartis- GME July 2009 - December 2010
Tata AIG August 2007 - July 2009
EXL Service August 2005 - July 2007
Ernst & Young India April 2004 - August 2005
Chaturvedi & Co April 2002 - March 2004
Skills
Reinsurance, Enterprise Risk..., Financial Risk, Risk Management, Underwriting, General Insurance, Insurance, Sarbanes-Oxley, Property & Casualty..., Sarbanes-Oxley Act, Internal Audit, Financial Analysis, Auditing, Life Insurance, Brokers, Claim, Financial Services, Finance, Liability, Claims Management, Commercial Insurance, Captives, Casualty, Casualty Insurance
Education
The Institute of Chartered Accountants of India 2000 — 2003
Chartered Accountant, Finance, Accounting, Auditing, Law and Management
University of Calcutta 1997 — 2000
Bachelor's Degree in Commerce with Honors, Finance, Economics, Accounting, Business Management, Auditing
Shale-Inland March 2013 - Present
EXL Service September 2006 - January 2013
RWE October 2002 - August 2006
Campbell Soup Company June 1996 - September 2002
Skills
CPA, Shared Services, Financial Audits, GAAP, SOX Compliancy, Consolidation, Variance Analysis, Financial Accounting, General Ledger, Fixed Assets, Bank Reconciliation, Accounts Payable, Cash Management, Lawson General Ledger, SAP ERP, Blackline, Hyperion Enterprise, Cross-functional Team..., Process Improvement, Project Accounting, Cost Accounting, Budgeting, PeopleSoft
Education
Temple University - Fox School of Business and Management
Master of Business Administration (MBA), Finance, General
The University of Texas at Austin - The Red McCombs School of Business
Bachelor of Business Administration (BBA), Accounting
EXL Service Vice PresidentAmerican Express1995 - 2007
Education
University of Pennsylvania - The Wharton School 1980 — 1982
MBA
Rhodes College 1974 — 1978
BA
AIG April 2015 - Present
AIG April 2015 - Present
AIG April 2014 - Present
EXL Service May 2010 - April 2014
Chartis March 2008 - May 2010
Skills
Finance, Financial Modeling, Auditing, Corporate Tax, Financial Analysis, Financial Reporting, Internal Controls, International Tax, MIS, Sarbanes-Oxley Act, Tax
Education
Pace University 2007 — 2009
Master of Science (MS), Finance, General
Hankuk University of Foreign Studies
Bachelor of Science (B.S.), Economics
EXL Service July 2007 - November 2012
Education
University of Houston-Downtown
Bachelor of Business Administration (BBA), Accounting, 3.5
Corestaff/United Airlines November 2012 - December 2013
EXL Service January 2010 - November 2012
EXL holdings/SCI January 2010 - November 2012
CORESTAFF Services November 2008 - January 2010
EXL holdings November 2008 - January 2010
Centralized Showing Service March 2005 - September 2006
Centralized Showing Services March 2005 - September 2006
Skills
Microsoft Excel, ADP Payroll, Microsoft Office, Outlook, PeopleSoft, Payroll, Office Management
Education
Texas School of Business-Southwest 2006 — 2007
certificate, Dental Assisting/Assistant
Texas School of Business
Diploma; Diploma, Medical Assistant
Elkins High School 1995 — 1999
diploma, General Studies
Elkins High School
High School Diploma
EXL Service 2008 - 2012
JPMorgan Chase October 2004 - March 2008
Skills
Payroll, Human Resources, PeopleSoft, HMIs, Microsoft Office, Internet, Customer Service
Education
University of Phoenix-Houston Campus 2005 — 2009
Bachelor's degree, Accounting
EXL Service June 2008 - Present
Noble Roman's Pizza and Tuscano Sandwich June 2006 - June 2008
Havertys Furniture July 2005 - June 2006
Lowe's Companies, Inc. January 2004 - July 2005
Logan's Roadhouse January 2001 - January 2004
Skills
Accounts Payable, Accounts Receivable, Process Improvement, Microsoft Excel, Business Analysis, Analysis, Outsourcing, SAP, Sarbanes-Oxley Act, Sla, ERP, Six Sigma, Customer Service, Microsoft Office, Human Resources, Financial Analysis, Business Process..., Accounting, excel, OneNote, Outlook, SharePoint, InfoPath, Microsoft Word, Oracle Discoverer, Noetix, Oracle Applications, Doing More with Less, Finance, Software Documentation, Risk Management, Auditing, MIS, Access, Team Management
Education
University of North Texas 2011 — 2016
Integrative Studies Degree, Economics, Technical Writing and Business Management
University of North Texas 2004 — 2006
Bachelor of Business Administration (B.B.A.), Accounting and Finance
North Central Texas College 2001 — 2003
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Corporate Executive Search, Inc. November 2013 - February 2015
EXL Service September 2011 - July 2013
Skills
Human Resources, Recruiting, Talent Acquisition, Sourcing, Screening Resumes, BPO, FMCG, RPO, Technical Recruiting
Education
University of Santo Tomas 2007 — 2011
Bachelor of Science (BS), Psychology