AustinCSI Company
Address: 5340 Legacy Dr #180, Plano, TX 75024 Phone: (972) 677-6464: Category: Website: Hours: : : : : : Place name: Website: http://www.austincsi.com/ Category: Business management consultant Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo.Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of AustinCSI Posting publicly on the Web Write a review Reviews 3 Google reviews
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AustinCSI Employees
AustinCSI March 2014 - Present
Studio A3E August 2010 - Present
AT&T 2014 - 2015
AT&T 2014 - 2015
NZONE ENTERTAINMENT July 2010 - August 2012
AMAMDA POLLARD March 2008 - August 2008
Skills
Entertainment, Music, Film Production, Video Production, Social Media, Film, Theatre, Singing, Final Cut Pro, Television, Creative Writing, Advertising, Photography, Video Editing, Illustrator, Graphic Design, Sound Design, Video
Education
Georgia State University 2010 — 2013
Bachelor of Art, Studio Art
AustinCSI November 2014 - Present
AustinCSI September 2014 - November 2014
The Omerta Group June 2014 - July 2014
Texas Tech Athletics September 2013 - December 2013
August R.E.I December 2012 - January 2013
Skills
PowerPoint, Team Building, Social Networking, Leadership, Social Media Marketing, Finance, Time Management, Marketing, Team Leadership, Public Relations, Visio, Communication, Fundraising, Photoshop, Event Management, Sales, Proposal Writing, Microsoft Office, Microsoft Excel
Education
College of Media & Communication, Texas Tech University 2010 — 2014
Minor, Communication and Media Studies
Texas Tech University - Foreign Language 2010 — 2014
Minor, Spanish Language and Literature
Texas Tech University - Rawls College of Business 2010 — 2014
Bachelor of Business Administration, International Business
Texas Tech University - Sevilla, Spain 2012 — 2012
Spanish Language and Literature
State Farm March 2015 - Present
Sew For Uganda January 2011 - Present
AustinCSI March 2014 - March 2015
Brookhaven UMC August 2012 - January 2013
InComm July 2009 - February 2011
Macy's March 2003 - July 2009
Skills
Social Media, Retail, Public Speaking, Presentations, News Writing, Technical Writing, Facebook, Blogging, Grant Writing, Creative Writing, Social Media Marketing, Customer Service, Editing, Sales, Social Networking, Leadership, Public Relations, Communication, Marketing, Strategy
Education
The Johns Hopkins University
Master of Arts (MA), Digital Communication and Media/Multimedia
Oglethorpe University 2012 — 2013
Bachelor's Degree, Communication, General, 4.0
AustinCSI July 2014 - Present
Universal Orlando Resort 2010 - Present
World Trade Center Orlando August 2012 - December 2012
Skills
Intercultural..., International Relations, Work Well Independently, Customer Service, Teamwork, Team Leadership, Event Planning, Leadership, Marketing Strategy, Change Management, Business Development, Training, Process Improvement, Microsoft Excel, Microsoft Word, Management, PowerPoint, Microsoft Office, Project Management
Education
University of Central Florida 2008 — 2014
Bachelor of Arts (B.A.), International and Global Studies
Actilangue Ecole Privée de Langue Française
Actilangue Private School of French Language
AustinCSI April 2015 - Present
WhenItsGood.com August 2011 - Present
Dealertrack Technologies March 2013 - April 2015
Toyota of Richardson April 2012 - March 2013
Freelance May 2011 - March 2012
Convergys 2006 - 2008
Education
Texas Tech University 2006 — 2010
Bachelors of Arts, Communication/ Electronic Media
AustinCSI March 2015 - July 2015
American Property Guard August 2014 - March 2015
Morgan Stanley Wealth Management August 2012 - October 2013
Element Moving and Storage March 2010 - February 2013
Skills
Customer Service, Microsoft Office, Inventory Management, Microsoft Excel, Microsoft Word, Teamwork, Operations Management, PowerPoint, Budgets, Event Planning, Outlook, Team Building, Marketing, Account Management, Accounting, Marketing Strategy, Financial Analysis, Leadership, Analysis
Education
The University of Texas at Dallas 2011 — 2012
Bachelor of Science (B.S.), Accounting and Finance
Collin County Community College 2008 — 2010
Associate of Science, Business, General basics
AT&T July 2014 - Present
AustinCSI January 2014 - Present
freelance writer June 2013 - Present
Riskonnect December 2012 - May 2013
AT&T July 2012 - December 2012
North Highland 2010 - 2012
Georgia State University August 2008 - December 2010
SMS Systems Maintenance Services February 2008 - December 2010
Mississippi Wood Trader February 2007 - February 2009
Douglas County Sentinel August 2003 - May 2007
Skills
Public Relations, Market Research, Research, Feature Articles, Social Media, Marketing Communications, Project Management, Strategic Planning, Salesforce.com, Marketing, Social Media Marketing, Storytelling, Microsoft Office, Email Marketing, Change Management, Internal Communications
Education
Georgia State University 2010 — 2012
M.A., English Literary Studies
State University of West Georgia
Bachelor of Arts, English Literature
Deloitte August 2015 - Present
AustinCSI June 2013 - August 2015
Kelly Services February 2013 - June 2013
Target August 2003 - June 2013
Skills
Retail, Time Management, PowerPoint, Customer Service, Quality Assurance, JIRA, HP Quality Center
Education
University of Central Florida 2010 — 2012
Bachelor of Science (B.S.), Marketing
AustinCSI March 2014 - Present
Georgia State University May 2013 - December 2013
Fab'rik Atlanta February 2013 - June 2013
Switch February 2012 - April 2013
Allied Integrated Marketing August 2011 - March 2012
Cumulus Media May 2011 - August 2011
Skills
InDesign, Final Cut Pro, Social Media Marketing, Telecommunications, Marketing, Social Media, Brand Awareness, Microsoft Office, Event Planning, Microsoft Word, Leadership, PowerPoint, Public Speaking, Customer Service, Writing, Research
Education
Georgia State University
Bachelor of Arts (B.A.), Journalism
AT&T May 2014 - Present
AustinCSI November 2013 - May 2014
MaxMedia May 2012 - November 2013
St. Mary's Health Care System January 2012 - April 2012
LaunchSquad June 2011 - August 2011
MaxMedia May 2011 - June 2011
LaunchSquad May 2010 - July 2010
RAO Design Studio, Inc. June 2007 - August 2008
Skills
Social Media Marketing, Project Management, Press Releases, User Experience, Public Relations, Advertising, Marketing Communications, Interactive Marketing, Media Relations, Budget Monitoring, Scopes Of Work, Proposal Writing, Social Media, Spanish, MS Project, Blogging, Marketing, Agile Project Management, Agile & Waterfall..., Digital Project..., Pivotal Tracker, Rally, JIRA, Gmail, Cision, Microsoft Office, Integrated Marketing
Education
The University of Georgia 2008 — 2012
BA, Advertising Major, Spanish Minor
Universitat de València 2011 — 2011
Spanish Minor, Romance Languages, Literatures, and Linguistics
The Lovett School 1994 — 2008
High School Diploma
YP May 2015 - Present
AustinCSI August 2014 - May 2015
Pegasus Creative September 2013 - January 2014
American Cancer Society February 2009 - September 2013
Magellan Health Services January 2007 - February 2009
Skills
Nonprofits, Training, Public Speaking, Social Networking, Organizational..., Program Management, Employee Benefits, Social Media Marketing, Performance Management, Journalism, AP Style, Project Management, Public Relations, Employee Relations, Strong written and..., Blogging, Event Management, Grant Writing, Customer Service, Benefits Administration, Special expertise in..., ●Marketing and Brand..., Customer Insight, Volunteer Management, Brand Journalism, Persuasive Writing, MLA Style, APA Style, Research
Education
Oglethorpe University 2012 — 2014
Bachelor of Arts (B.A.), Communication and Rhetoric Studies
AustinCSI August 2012 - Present
Babson Executive Education September 2008 - August 2012
Northwestern Mutual May 2011 - December 2011
Ambrosia Beverage Group June 2009 - September 2010
Skills
Financial Analysis, Management Consulting, Microsoft Excel, Data Analysis, Business Analysis, Customer Service, Analysis, Cross-functional Team..., Program Management, Project Management, Process Improvement, Business Process..., Leadership, Access, Finance
Education
Babson College 2008 — 2012
Bachelor of Science (B.S.), Finance, Strategic Management
AustinCSI June 2014 - December 2014
Hewlett-Packard Co January 2011 - July 2014
AirScan, Inc April 2009 - January 2011
Southwest Airlines April 2007 - April 2009
Chenega Federal Systems August 2005 - April 2007
US Navy, 1993 Class C028 1993 - 1993
Skills
Project Management, Program Management, Process Improvement, Change Management, Integration, Vendor Management, Business Analysis, Project Planning, SDLC, PMP
Education
LeTourneau University
Bachelor of Science, Business Management
Exeter Finance Corp February 2015 - Present
AustinCSI October 2013 - May 2014
AustinCSI January 2012 - October 2013
Penson Financial Services May 2010 - December 2011
Penson Financial Services August 2008 - April 2010
Penson Financial Services November 2006 - August 2008
Skills
Process Improvement, Business Analysis, Software Project..., Salesforce.com, Change Management, Agile Methodologies, SDLC, Business Process..., Requirements Analysis, Visio, Program Management, Project Portfolio..., Business Intelligence, Agile Project Management, PMO, Team Building, Business Process, Analysis, Project Management
Education
The University of Texas at Dallas 2004 — 2006
Bachelors, Accounting
AustinCSI June 2010 - Present
Direct Technology/AT&T Mobility December 2008 - April 2010
TEKsystems July 2008 - December 2008
Siemens IT Solutions and Services November 2005 - June 2008
AutoTrader April 2005 - November 2005
Heald College August 2003 - April 2005
Siemens Business Services March 1996 - August 2003
Skills
Operational Excellence, Cross-functional Team..., Leadership, CRM, Program Management, Project Management, Strategic Planning, Scrum, ITIL, Process Improvement, IT Management, Infrastructure, Strategy, Telecommunications, Vendor Management, Management, Consulting, E-commerce, SDLC, Team Building, PMO, Problem Solving, Requirements Analysis, Budgets, Change Management, Data Center, Executive Management, Business Process..., Business Process, IT Strategy, Continuous Improvement, Recruiting, Start-ups, Business Development, Project Portfolio..., Outsourcing, PMP, Integration, Software Project..., Business Intelligence, Business Analysis
Education
University of Phoenix 1998 — 2001
Bachelor of Science, Business Administration
California State University-Fullerton, Mihaylo College of Business and Economics 1990 — 1992
AustinCSI November 2014 - Present
Game Circus December 2012 - March 2014
ForgeFX August 2012 - June 2013
DefenseWeb Technologies, Inc. October 2011 - August 2012
King Schools April 2008 - April 2010
Logistic Services International, Inc. May 2005 - April 2008
Skills
Flash, Animation, Texturing, Graphic Design, 3D, Flash Animation, After Effects, Dreamweaver, Low Poly Modeling, User Interface Design, 3D Modeling, Character Animation, Adobe Creative Suite, Graphics, Unity3D, Illustration, Maya
Education
Art Institute of Phoenix 2001 — 2003
BA, Game Art Design
Fiserv EFT August 2015 - Present
COMFORCE September 2014 - July 2015
AustinCSI October 2013 - August 2014
Cox Media Group Digital & Strategy Team October 2013 - October 2013
The Paradies Shops September 2013 - October 2013
RIB U.S. Cost November 2012 - August 2013
Early Warning Services September 2012 - November 2012
SunTrust Bank April 2010 - October 2012
SunTrust Bank - IT Consultant April 2010 - February 2011
Temple Keepers, LLC July 2008 - April 2010
Skills
Visio, Technical Writing, Technical Documentation, Software Documentation, Business Intelligence, SharePoint, Business Analysis, Agile Methodologies, SDLC, MS Project, Oracle, Scrum, Wellness, Enterprise Content..., Technical Support, Confluence, Alternative Medicine, Network Infrastructure, XML, SharePoint Site..., Web Content Writer, Instructional Designer, Oracle 9i, Agile - Scrum..., Camtasia, Articulate Storyline, Databases, Integration, Microsoft Project, Training, Business Process
Education
Walden University 2014 — 2016
Masters in Education, Educational/Instructional Technology, 4.0
Hofstra University 1976 — 1979
BA, Political Science
Long Island University, Southampton Campus 1975 — 1976
Liberal Arts and Sciences, General Studies and Humanities
AustinCSI May 2013 - Present
Atmos Energy August 2012 - May 2013
Michaels Stores, Inc. April 2012 - August 2012
PepsiCo May 2010 - April 2012
Personal Leave of Absence May 2009 - December 2009
ClubCorp November 2004 - May 2009
Ayres Financial Group May 2002 - November 2004
Nortel Networks January 1995 - May 2002
Skills
Visio, PMO, SDLC, Project Management, SharePoint, Change Management, PMP, Business Analysis, Business Intelligence, ITIL, IT Management, Enterprise Architecture, Project Planning, CRM, Management
Education
The University of Texas at El Paso 1989 — 1994
BBA, Computer Information Systems
AustinCSI August 2015 - Present
Travelers October 2014 - June 2015
Travelers June 2011 - June 2015
Medtronic January 2009 - June 2011
Thomson Reuters May 2008 - August 2008
University of Minnesota January 2008 - May 2008
University of Minnesota September 2007 - December 2007
Skills
Project Management, SDLC, Agile Methodologies, Risk Management, Project Planning, IT Management, Software Project..., Software Development, Requirements Analysis, SharePoint
Education
University of Minnesota-Twin Cities 2006 — 2008
MS, Computer Science
Biju Patnaik University of Technology 2001 — 2005
Bachelor of Technology (BTech), Computer Science
AustinCSI April 2015 - September 2015
St. Edward's University August 2012 - August 2014
LatinWorks March 2013 - February 2014
LatinWorks November 2012 - February 2014
Travis County Tax Office June 2010 - October 2012
Harris County March 2010 - July 2010
Skills
Organizational..., Positive Employee..., Employee Training, Development Of Employees, New Hire Training, Interviews, Spanish, Microsoft Office, Human Resources, Detail Orientation, General Office Duties, Interviewing, Team Building, Training, Customer Service, Multimedia, InDesign, Meeting Planning, Presentations, Office Administration, Online Research, Outlook, Microsoft Excel, Photoshop, Research, PowerPoint, Microsoft Word
Education
St. Edward's University 2012 — 2014
Master of Arts (M.A.), Organizational Development
The University of Texas at Austin 2004 — 2009
Bachelor of Journalism, Multimedia Journalism
AustinCSI August 2015 - Present
Southern Company January 2015 - May 2015
Youth Marketing Connection August 2014 - December 2014
Georgia Southern University August 2014 - December 2014
Georgia Southern University Office of Career Services August 2013 - December 2014
Connie Stokes for Lt.Governor of Georgia July 2014 - August 2014
Georgia Southern University August 2012 - May 2014
Georgia Southern University Student Media August 2012 - May 2013
Layllah Magazine July 2012 - August 2012
Forever Young Fashion Boutique May 2012 - July 2012
Skills
Social Media, Event Planning, Microsoft Office, Public Relations, Editing, Creative Writing, Publications, PowerPoint, Magazines, Research, WordPress, Photoshop, InDesign, Hootsuite, Social Media Management, iMovie, Photo, Marketing Event Planning, Product Promotion, Technical Writing
Education
Georgia Southern University 2010 — 2014
Honors Bachelor's Degree, Journalism/ Public Relations
Chamblee High School 2006 — 2010
High School
Amdocs August 2013 - Present
AustinCSI January 2012 - July 2013
Self Employed January 2007 - December 2012
AT&T Mobility 2001 - 2005
SBC, Information Technology Services 1999 - 2001
Southwestern Bell Wireless 1997 - 1999
SBC Wireless 1996 - 1997
Skills
Vendor Management, SDLC, Training, Gap Analysis, Program Management, Business Analysis, Business Process..., Project Management, Cross-functional Team..., Process Improvement, PMO, Requirements Analysis, PMP, Agile Methodologies, Software Development, Management, Waterfall, IT Project Leadership, Risk Management, Change Management, Collaborative Problem..., Communication Skills, Scrum, Integration, Workshop Facilitation, eCommerce, Leadership, Project Delivery, Testing, Project Planning, Business Process, Project Portfolio..., Business Requirements, IT Strategy, Software Project..., MS Project, Visio, Agile Project Management, Resource Management, Business Intelligence, Requirements Gathering, IT Management, Telecommunications, Enterprise Architecture, SharePoint, Professional Services, Quality Assurance, Wireless, Outsourcing, E-commerce
Education
University of Central Arkansas 1988 — 1994
Bachelor of Business Administration, Business Management
Project Management Institute
PMP, Project Management
Project Management Leadership Group
CPM, Project Management
The University of Dallas
Certificate, Telecommunications Management
Parkland Hospital August 2015 - Present
Halliburton October 2014 - June 2015
AustinCSI June 2013 - August 2014
Capital One December 2011 - May 2013
Samsung Electronics August 2008 - January 2012
Matthew Adams Properties – New York, NY February 2006 - July 2008
Skills
MS Project, Project Management, Project Coordination, Business Analysis, Financial Analysis, Financial Reporting, SharePoint, Microsoft SQL Server, Visio, Process Improvement, Software Documentation, Analysis, Microsoft Project, SDLC, Agile Methodologies, Management, Requirements Gathering, Leadership, Strategy, Team Leadership, Business Process
Education
Rutgers, The State University of New Jersey-Newark 2009 — 2013
MBA, IT and Finance
Montclair State University 2006 — 2008
BS, Finance and Accounting
AustinCSI April 2015 - Present
AustinCSI September 2014 - April 2015
CH Reynolds November 2012 - September 2014
HP November 2010 - November 2012
GEA Convenience Food Systems February 2009 - April 2010
Tektronix August 2006 - November 2008
MCI Corporation May 1993 - July 2006
US Navy March 1982 - April 1993
Skills
Oracle Applications, Telecommunications, Deployment, Program Management, Process Improvement, Cross-functional Team..., Vendor Management, Data Center, Change Management, Testing, Strategic Planning, Documentation, Process Development, Integration, Metrics, Software Development, Business Process..., Process Engineering, Visio, Requirements Analysis, Team Building, PMO, Outsourcing, Problem Solving, People Management, Customer Relations, Budgeting, Team Leadership, VoIP, Software Project..., Microsoft Office, Wireless, Project Planning, Disaster Recovery, Management, Software Documentation, Customer Service, IT Strategy, Project Management, System Deployment, IT Management, Project Portfolio..., Process Simulation
Education
The Johns Hopkins University 1977 — 1981
BA, Natural Sciences
AT&T August 2015 - Present
AustinCSI August 2015 - Present
KPMG August 2014 - May 2015
Orion Systems Integrators, Inc. August 2014 - May 2015
EXL Service April 2013 - September 2014
Pioneer Technologies Inc July 2012 - December 2012
Hewlett-Packard February 2012 - July 2012
Pioneer Technologies Inc January 2011 - February 2012
Hewlett-Packard January 2011 - February 2012
Towson University August 2007 - December 2010
Skills
Requirements Gathering, Business Analysis, Requirements Analysis, SDLC, Business Process, Business Requirements, Business Intelligence, Business Process..., Visio, User Acceptance Testing, Business Process Design, PMP, SharePoint, Business Objects, Systems Analysis, SQL, Management, Process Improvement, Project Management, Analysis
Education
Towson University 2009 — 2010
Masters in Applied Information Technology, Management Information Systems, General
Towson University 2004 — 2009
Bachelor of Business Administration (BBA), International Business and Finance
Indian school of muscat
The American International School of Muscat
AustinCSI July 2014 - Present
Freelance January 2009 - Present
Dell April 2013 - July 2014
Tyler Technologies April 2012 - April 2013
American Heart Association 2010 - 2011
Big Spaceship August 2007 - December 2008
Skills
Experience Design, Graphic Design, Visual Design, Interactive Advertising, User Interface Design, User Experience, Interaction Design, Information Architecture, User Experience Design, CSS, Flash, HTML 5, User Interface, Web Design, HTML, Logo Design, Mobile Applications, Multimedia, Mobile Design, Information Design, ActionScript, User-centered Design, Heuristic Evaluation, Usability Testing, Rapid Prototyping, Art Direction, Wireframes, Photoshop, Illustrator
Education
Rochester Institute of Technology 2005 — 2007
MFA, Computer Graphic Design
University of Arkansas
BA, Computer Science
AustinCSI October 2012 - Present
Project Management Institute - Dallas Chapter January 2010 - Present
Concentra May 2010 - October 2012
Novation March 2010 - May 2010
Ajilon Finance Solutions December 2008 - December 2009
FedEx Kinko's July 2007 - September 2008
Adams Harris April 2007 - June 2007
ITW 1995 - August 2006
Household International 1988 - 1995
Skills
Hyperion Enterprise, Process Improvement, Visio, MS Project, Microsoft Office, SharePoint, Risk Management, Business Analysis, Project Management, SDLC, Forecasting, Leadership, Executive Management, Budgets, PMP, Analysis, Integration, Information Technology, Cross-functional Team..., Business Process..., Consulting, Business Intelligence, Program Management, Vendor Management
Education
The University of Texas at Dallas - School of Management 2009 — 2011
MBA
Northeastern Illinois University 1988 — 1991
BS
Maine East 1981 — 1985
General Education
Engineering Technical Group (ETG) May 2014 - Present
SheilaMurrey.com September 2003 - Present
Signature Consultants July 2013 - May 2014
AustinCSI October 2012 - June 2013
RCG Global Services at Walt Disney World November 2011 - October 2012
RK Management / TopSource at Campus Management Corporation September 2011 - November 2011
Signature Consultants at Florida Virtual School February 2011 - September 2011
InDyne, Inc. March 2009 - February 2011
Space Gateway Support 2004 - 2008
Ellucian 2000 - 2003
Skills
Software Documentation, SharePoint, Business Analysis, Testing, Technical Writing, Requirements Analysis, Visio, Databases, Training, Requirements Gathering, SQL, Microsoft Office, Change Management, Team Leadership, Holistic Health, Document Management, Online Research, User Acceptance Testing, Microsoft Project, Quality Assurance
Education
Eastern Michigan University 2007 — 2008
Masters, Integrated Marketing Communications, 4.0
West Virginia University 2007 — 2007
Masters, Integrated Marketing Communications, 4.0
American InterContinental University 2003 — 2004
Bachelors of Fine Arts, Visual Communication/Digital Design
Embry-Riddle Aeronautical University 1989 — 1996
Associate in Science, Business Administration
Department of Veterans Affairs December 2005 - Present
System Development Guild Inc December 1993 - Present
Austincsi 2010 - 2010
7-Eleven January 2003 - November 2005
Ateb, Inc. October 2002 - November 2002
JB Hunt Transport Services, Inc. July 2000 - April 2002
Williams Communications September 1999 - June 2000
Federal Reserve Bank of New York 1995 - 1998
TRIUMF 1991 - 1995
Skills
Enterprise Architecture, SDLC, IT Strategy, SOA, Requirements Analysis, Integration, Solution Architecture, Software Development, PMP, Business Analysis, Business Intelligence, Databases, PMO, SharePoint, Data Warehousing, Software Project..., Unix, Oracle, Program Management, Governance, Agile Methodologies, Java Enterprise Edition, Data Modeling, Visio, IT Management, Testing, Requirements Gathering
Education
University of London
Bachelor's Degree, Physics
University of London
Doctor of Philosophy (Ph.D.), Nuclear Physics
AT&T March 2014 - Present
AustinCSI March 2014 - Present
U.S. Department of Agriculture May 2012 - October 2012
Skills
Web Development, Java, Programming, Photoshop, Customer Service, Social Media, Management, Teamwork, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, C++, English, Research, Public Speaking, Leadership, Team Leadership, Web Design, Responsive Web Design, Visual Design, User Experience
Education
Georgia State University
Bachelor of Science (B.S.), Computer Science
AustinCSI January 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2014 - December 2014
Standard Bank Group June 2012 - November 2013
Standard Bank Group December 2009 - June 2012
Skills
IT Project & Program..., International..., Banking, Support in Systems..., Planning and successful..., Managing technology..., Management, Stakeholder Management, Project Management, PRINCE2, Leadership, Analysis, Business Analysis, Resource Management, SDLC, Program Management, Team Leadership, Change Management
Education
University of Bradford 2007 — 2008
Master's degree, Development Economics and International Development, Merit
United States International University 2002 — 2006
BA International Relations, International Relations and Affairs
AustinCSI February 2012 - Present
75 Chrome Shop December 2003 - December 2006
Great Southern Wood Preserving December 1998 - December 1999
Sumter County Property Appraisers Office 1993 - 1999
Skills
Microsoft Office, Customer Relations, Bookkeeping, Accounting, Mentoring, Administration, Account Reconciliation, Accounts Receivable, Accounts Payable, Employee Benefits, Customer Service, Invoicing, Organization, Payroll, Human Resources, Records Management, Microsoft Excel, Microsoft Visio, Visio, Networking, Process Improvement, Analysis, Training
Education
Lake-Sumter Community College 1999 — 2001
AA, General
MoneyGram International September 2014 - Present
AustinCSI February 2013 - September 2014
Halluco 2010 - 2012
Skills
Dreamweaver, Illustrator, Fireworks, PHP, MySQL, JavaScript, jQuery, phpMyAdmin, SEO, XHTML, CSS, HTML 5, XML, Adobe Fireworks, Software Project..., Visio, Microsoft Office, Requirements Analysis, Business Analysis, SDLC, Agile Methodologies
Education
Collin County Community College 2009 — 2012
Webmaster Certification
Texas A&M University 2005 — 2009
Bachelor of Arts (B.A.), Political Science and Anthropology
AT&T January 2014 - Present
AustinCSI January 2014 - March 2015
ARGO Data Resource Corporation November 2011 - December 2013
Penson Financial Services November 2010 - November 2011
Penson Financial February 2008 - November 2010
Penson Financial Services March 2007 - February 2008
Skills
Training, Risk Management, Securities, Testing, Management, Project Management, Portfolio Management, Visio, Back Office, Trading Systems, Trading, Project Planning, Process Improvement, Integration, Microsoft Office, Business Analysis, Options, Program Management
Education
The University of Texas at Dallas
BS, Finance
PepsiCo April 2015 - Present
AustinCSI March 2014 - April 2015
Raytheon Intelligence and Information Systems November 2004 - March 2014
Lincoln Financial Advisors February 2000 - November 2004
Baylor Health Care System June 1998 - February 2000
Skills
Customer Service, Documentation, Access, Analysis, Program Management, Process Improvement, Problem Solving, Microsoft Office, Windows, Excel, Team Leadership, Security Clearance, System Administration, System Architecture, Security, Unix, Information Assurance, Systems Engineering, Integration, Software Documentation, Microsoft Excel, Linux, Risk Management, Six Sigma, PMP, SQL, Requirements Analysis, Business Analysis, ITIL, Project Management, DoD, IT Management, Enterprise Architecture, Troubleshooting, SDLC, SharePoint, Network Security, Active Directory, Information Security, Configuration Management, Disaster Recovery, Computer Security, Servers, Software Development, Software Project..., IT Strategy, Operating Systems, VMware, Testing
Education
The University of Texas at Dallas 1999 — 2001
Bachelor's, Business - Management Information Systems
AustinCSI March 2014 - Present
AT&T May 2013 - November 2013
Slalom Consulting February 2012 - May 2013
Think Finance November 2011 - February 2012
Sabre Travel Network October 2010 - November 2011
Wipro Consulting April 2010 - November 2010
Verizon September 2009 - May 2010
JWT December 2007 - August 2009
Web Core Technologies November 2008 - April 2009
Susan G. Komen for the Cure August 2007 - December 2007
Skills
User Research, User Interface Design, Usability, User Experience, Information Architecture, HTML, CSS, Usability Testing, Axure, Web Design, Site Maps, User-centered Design, Card Sorting, Interaction Design, Graphic Design, JavaScript, Accessibility, OmniGraffle, User Interface, Wireframes, Web Applications, Usability Engineering, Heuristic Evaluation, Dreamweaver, XHTML, CMS, Requirements Gathering, Contextual Inquiry, Web Analytics, SEO, Front-end, Task Analysis, Rapid Prototyping, User Experience Design, Visio
Education
University of Houston 1996 — 2000
BS, Information Systems/Graphic Communications
McNeese State University 1994 — 1996
AustinCSI March 2015 - Present
10Squared September 2014 - January 2015
Intuit Factory September 2014 - January 2015
Underground Coffee House January 2011 - May 2014
Connecticut Women's Education and Legal Fund (CWEALF) September 2013 - December 2013
AT&T June 2013 - September 2013
AT&T June 2012 - September 2012
AT&T June 2011 - September 2011
Skills
Social Media Marketing, Interpersonal..., Event Planning, Business Strategy, Nonprofits, Strategy, Training, Fundraising, Spanish, PowerPoint, Excellent Organization..., Developmental, Bilingual-English/Spanis..., Advanced in MS Office, Content Curation, Blogging, WordPress, Social Networking, Media Relations
Education
Trinity College-Hartford 2010 — 2014
Bachelor of Arts (B.A.)
Pace Academy 2006 — 2010
Diploma
AustinCSI October 2012 - Present
AustinCSI December 2011 - October 2012
Technisource May 2011 - November 2011
SuperMedia LLC November 2010 - April 2011
SuperMedia LLC June 2009 - December 2010
SuperMedia LLC January 2008 - June 2009
SuperMedia LLC December 2005 - January 2008
Verizon September 1998 - November 2002
Skills
IT Project Management, IT Testing & Q/A..., SDLC, Program Management, Quality Assurance, Testing, Certified ScrumMaster, Project Management, Telecommunications, Process Improvement, Product Management, Cross-functional Team..., Management, Scrum, SharePoint, Agile Methodologies, ERP, ITIL, Oracle, IT Service Management, Strategy, Databases, Enterprise Software, Leadership, Unix, Data Center
Education
Angelo State University 1980 — 1982
BBA, Accounting
The University of Texas at Dallas 1979 — 1980
Accounting
The University of Texas at Arlington 1978 — 1979
Accounting
Howard Payne University 1977 — 1978
Accounting
Plano Magazine August 2015 - Present
Equality Texas September 2012 - Present
AustinCSI March 2014 - August 2015
7-Eleven July 2012 - December 2013
JCPenney May 2009 - July 2012
JCPenney May 2009 - September 2011
W.B. Hollenbeck January 1997 - August 2010
1400 Words April 2008 - January 2009
Children's Medical Center February 2008 - December 2008
The Art Factory May 2004 - December 2006
Skills
Copywriting, Public Relations, Newsletters, Writing, Corporate Communications, Internal Communications, Marketing, Social Media, Copy Editing, Strategic Planning, Brand Development, Event Management, Management, Press Releases, Photography, Web Content, Storytelling, Marketing Communications, Media Relations, Social Media Marketing, Community Development, Advertising, Integrated Marketing, Publicity, Strategic Communications
Education
University of North Texas 1994 — 1998
BA, English Composition
AustinCSI August 2015 - Present
AustinCSI December 2013 - Present
SACC USA Foundation November 2012 - May 2013
Beachside Grill April 2009 - September 2012
Skills
Nonprofits, Public Speaking, Microsoft Office, Fundraising, Event Planning, Strategic Planning, Social Media, Research, Customer Service, Community Outreach, Public Relations, Event Management, Facebook, Sales, Social Media Marketing, Negotiation, Social Networking, Management
Education
University of Central Florida 2011 — 2013
Bachelor of Science (BS), Public Administration
AT&T July 2015 - Present
AT&T April 2014 - July 2015
AustinCSI April 2014 - July 2015
Digital Atlanta February 2014 - October 2014
Response Mine Interactive December 2011 - April 2014
Habitat for Humanity International March 2010 - March 2012
22squared May 2011 - August 2011
Girli Girl Boutique August 2005 - June 2011
Skills
Strategic Communications, Public Speaking, Account Management, Team Leadership, Social Media, Keynote, Organizational..., Microsoft Office, Marketing Strategy, Advertising, Sales Management, PowerPoint, Competitive Analysis, SEO, SEM, CRM, Social Media Marketing, Marketing, Facebook, Management, Organizational..., Fundraising, Customer Service, Leadership, PPC, Time Management, Email Marketing, Marketing Communications, Lead Generation, Google Analytics, Google Adwords, Digital Marketing, Project Planning, Project Management
Education
The University of Georgia 2009 — 2012
Bachelor of Arts, Advertising, Senior
Deloitte August 2015 - Present
AustinCSI July 2014 - August 2015
AustinCSI July 2014 - August 2015
Brevard County Government March 2007 - October 2013
Skills
Financial Analysis, Leadership, Marketing Strategy, Project Management, Organizational..., Social Skills, Product Marketing, Strategic Financial..., Team Management, Emotional Intelligence, Success Driven, Challenge Driven, Microsoft Excel, Teamwork, Public Speaking, High Energy Level, Promotions, Social Promotion, Intuition, Communication Skills, Work Ethic, Financial Understanding, Business Understanding, Competitive, Customer Service, Marketing Communications, Marketing Management, Microsoft Office, Communication, Social Media Marketing, Social Media
Education
University of Central Florida 2009 — 2014
Bachelor of Applied Science (B.A.Sc.), Marketing/Marketing Management, General
AustinCSI February 2014 - Present
Accenture July 2011 - August 2013
The Maids August 2010 - March 2011
J Terry & Associates February 2010 - July 2010
Skills
Organizational Behavior, Process Improvement, Business Process..., Process Development, Qualitative Research, Quantitative Analysis, Intercultural..., Grant Writing, Proposal Writing, Spanish translation, Public Speaking, Quantitative Analytics, Strategy, Leadership Development, Spanish, Management, Leadership, Applicant Tracking..., Change Management
Education
Louisiana State University
Master's Degree, Public Administration
Wichita State University
Bachelor's Degree, Criminal Justice and Spanish
AustinCSI April 2015 - Present
RR Donnelley August 2013 - April 2015
AK Sales & Consulting, Inc November 2012 - July 2013
University of Nevada Las Vegas January 2011 - May 2012
Roswell Daily Record May 2010 - August 2010
NewTec September 2007 - July 2009
Washington TRU Solutions at the Waste Isolation Pilot Plant May 2007 - August 2007
Skills
Sitecore, Editing, Project Coordination, Technical Writing, Proofreading, Research, Presentation Skills, Training, Microsoft Office, Social Media, CMS, Creative Writing, Blogging, Salesforce.com
Education
University of Nevada-Las Vegas 2009 — 2012
Master of Arts (M.A.), Journalism and Media Studies
New Mexico State University 2004 — 2009
Bachelor of Arts (B.A.), Journalism and Mass Communications
AustinCSI June 2015 - Present
CPSI Consulting November 2012 - May 2015
Technisource September 2010 - November 2012
Skills
Microsoft Office, Proofreading, Research, Training, Team Leadership, Writing, Salesforce.com, Process Improvement, Problem Solving, Troubleshooting, Written & Oral..., Editing, Meet Deadlines, Inventory Management, AP Style, Web Content Management, Outlook, Technical Writing, Web Editing, Copywriting, SharePoint, Human Resources, Leadership, Management, Time Management, Testing, HTML, Web Content, Content Writing, Copy Editing, Documentum, CQ5, Content Migration, User Acceptance Testing, Content Strategy
Education
Oglethorpe University 2006 — 2010
Bachelor of Arts (B.A.), Communication and Rhetoric Studies, 3.692
Edgewater High School 2002 — 2006
High School Diploma, 3.95
AustinCSI October 2013 - Present
Skills
JIRA, Software Quality..., User Acceptance Testing, Regression Testing, HP Quality Center, Testing, HP QTP, Microsoft Office Suite, Agile Methodologies, Test Automation, SPSS, SASS, Logistics, Data Analysis, Social Psychology, Qualitative Research, Quantitative Research, Survey Research, Report Writing, Data Management, Sales, Training, Software Development, Test Cases, Mobile Devices, Microsoft Office, Leadership
Education
University of Central Florida 2007 — 2012
Bachelor of Science (B.S.), Sociology and Anthropology
- Freelance January 2009 - Present
AustinCSI February 2014 - April 2015
Glass Eye Screenworks July 2012 - November 2013
Atlanta Fringe Festival March 2012 - June 2012
A Lady Named Pearl April 2012 - April 2012
Atlanta Magazine 2011 - 2012
Highland Bakery 2009 - 2012
Museum of Design Atlanta (MODA) April 2006 - December 2006
Skills
Advertising, Copywriting, Taglines, Proofreading, Branding & Identity, Interactive Advertising, Online Research, Travel Writing, Copy Editing, Journalism, Message Crafting, Creative Writing, Style Guides, Writing, Content Strategy, InDesign, SEO Copywriting, Brand Development, Interviews, Microsoft Word, Public Relations, Multilingual, Client Relations, Receptionist Duties, Library Science, Adobe Design Programs, Photoshop, Image Editing, Vector Illustration
Education
Georgia State University 2003 — 2007
Bachelor of Science (B.S.), Cognitive Psychology, English
Deloitte August 2015 - Present
AustinCSI January 2014 - August 2015
University of Central Florida June 2009 - January 2014
University of Central Florida 2009 - 2013
Skills
Leadership, Teamwork, User Acceptance Testing, Critical Thinking, Customer Service, Microsoft Office, HP Quality Center, Software Quality..., PowerPoint, Customer Support, Problem Solving, Microsoft Excel, Agile & Waterfall..., Mobile Testing, Web Testing, Defect Identification, Organization, Microsoft Word, Defect Life Cycle, Defect Tracking
Education
University of Central Florida 2009 — 2013
Bachelor of Science (BS), Business Management
AT&T August 2015 - Present
AT&T October 2013 - August 2015
AustinCSI January 2013 - September 2013
The Assistance Fund, Inc. June 2010 - January 2013
Orange County Government January 2008 - November 2009
Skills
Human Resources, Recruiting, Leadership, Employee Relations, New Hire Orientations, User Acceptance Testing, Quality Assurance, Employee Benefits, Training, Leadership Development, Performance Appraisal, Employee Training, Interviews, Project Management, SDLC, Performance Management, Software Quality..., Data Quality Assurance, Business Process..., Performance Metrics, Management, Benefits Administration, Data Analysis, Team Building, CRM, Resume Writing, Organizational..., Talent Management, Agile Methodologies, Information Security..., Performance Measurement, Software Test..., Software Development..., System and Technology..., System Testing, Onboarding, Microsoft Excel, Policy, Program Management, Time Management, Software Project..., Business Analysis, User Experience Testing, End-to-end Testing, User Research, Green Belt, Six Sigma, Lean Six Sigma, Lean Software..., Branding & Identity
Education
The Chicago School of Professional Psychology 2012 — 2014
Master of Arts (M.A.)
University of Phoenix 2010 — 2011
Graduate Certificate
University of Central Florida 2005 — 2009
Bachelor's Degree
AustinCSI April 2014 - Present
Woodstock Furniture Outlet February 2004 - April 2014
Woodstock Furniture Outlet February 2004 - September 2007
South Carolina State University September 2001 - June 2003
Skills
Microsoft Office, Advertising, Merchandising, Logistics, Administration, Strategic Planning, PowerPoint, Excel, System Administration, Microsoft Excel, Customer Service, Project Management, Sales, Customer Satisfaction, Retail, Contract Negotiation, Process Improvement, Access, Account Management, Budgets, Marketing, Training, Analysis, Vendor Management, Social Media, Time Management, Management, Inventory Management, Microsoft Word, Software Documentation, SEO, Process Scheduler, MS Project, Quality Assurance, Teamwork, Troubleshooting, Operations Management, Leadership, Team Leadership, Project Planning, Team Building, Microsoft Project
Education
Keller Graduate School of Management of DeVry University 2004 — 2009
MS, Project Management
South Carolina State University 1996 — 2001
BS, Electrical Engineering Technology
Corbet Design + Build June 2015 - Present
AustinCSI February 2014 - June 2015
Streamline Integrated Technology November 2012 - January 2014
MikeFilsaime.com, Inc. February 2011 - March 2012
Burada, Inc. 2010 - 2011
CROSSMARK 2009 - 2011
InfoMedia Inc 2008 - 2009
WallCraft 2005 - 2008
Skills
Management, Sales, Sales Operations, Project Management, Online Advertising, Entrepreneurship, Marketing, Marketing Strategy, Start-ups, Strategic Partnerships, Customer Service, Digital Marketing, Lead Generation, Social Media Marketing, Business Development, Strategic Planning, Business Strategy
Education
New Mexico State University 1986 — 1993
Design and Education
New Mexico State University
Business, Management, Marketing, and Related Support Services
The Rowland Group August 2015 - Present
Independent April 2014 - Present
AustinCSI March 2014 - August 2015
Evantage, Inc. January 2014 - March 2014
Skills
Recruiting, Talent Acquisition, Writing, Leadership, Business Process..., Social Networking, Social Media, Communication, Team Building, Training, Team Leadership, Time Management, Analysis, Management, Strategy, Sales Operations, Coaching, Data Analysis, Process Improvement, Sales, Leadership Development, Microsoft Office, Web Authoring, Creative Writing
Education
Kansas State University 2010 — 2013
Bachelor of Arts (BA), Political Science and International Studies
Plano East Senior High School 2008 — 2010
AustinCSI October 2013 - Present
CVS Caremark Corporation November 2007 - October 2013
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, SPSS, Cashiering, Vendor Relationships, Cycle Counting, Digital Photography, Coordination, Composition, Communication, Self Defense, Team Building, Teamwork, Open Minded, Open Innovation, Multi Tasking, Multicultural
Education
University of Central Florida 2009 — 2013
Bachelor’s Degree, Human Resources Management
University of Central Florida 2009 — 2013
Bachelor’s Degree, Psychology
Valencia Community College 2007 — 2009
Associate of Arts (AA), General Studies
AustinCSI September 2015 - Present
Dealertrack Technologies February 2015 - August 2015
Dealertrack Technologies October 2014 - February 2015
Dealertrack Technologies April 2014 - October 2014
Dealertrack Technologies October 2013 - April 2014
Seton Northwest Hospital November 2011 - July 2013
Dr. William A. Brown D.D.S., F.A.G.D. May 2004 - November 2011
12th Man Foundation September 2010 - May 2011
Texas Engineering Experiment Station (TEES) January 2010 - September 2010
Skills
Microsoft Office, Outlook, Customer Service, Event Planning, Microsoft Excel, Time Management, PowerPoint, Leadership, Microsoft Word, Social Media, Newsletters, Sales, Data Analysis, Social Media Marketing, Marketing, Social Networking, Event Management, Management, DNS, Troubleshooting
Education
Texas A&M University - Mays Business School 2007 — 2011
Bachelor of Business Administration, Management
Texas A&M University, College 2007 — 2011
Bachelor of Business Administration, Management
Epsilon March 2014 - Present
Halo Group December 2013 - March 2014
AustinCSI February 2013 - October 2013
Newt Global July 2010 - December 2012
Razor April 2010 - June 2010
Verizon April 2004 - July 2009
Skills
PowerPoint, Access, Outlook, Product Development, High-Impact..., Project Management, Leadership, Program Management, Analytical Skills, Usability, Microsoft Excel, Usability Testing, Cross-functional Team..., Process Improvement, Management, Project Planning, Telecommunications, Forecasting, Training, Strategy, Analysis, Business Strategy, Product Management, Marketing Strategy, Competitive Analysis, Business Development, Business Analysis, Six Sigma, Testing, Quality Assurance, Market Research, Social Media Marketing, CRM, Team Leadership, Budgets, Requirements Gathering, Databases, Software Development, Business Process..., SDLC, Integration, Marketing, Requirements Analysis
Education
Southern Methodist University - Cox School of Business 2007 — 2009
MBA, Marketing, 3.7
Trinity University 1998 — 2002
Bachelor of Science, Engineering, Mathematics, French
Lycee International de St Germain-en-Laye 1989 — 1993
AustinCSI January 2014 - Present
Sterling Business Inc. January 2011 - December 2013
HTG Properties Inc. August 2011 - December 2012
The Ashcroft Group June 2010 - December 2010
Galleria Marketing Firm May 2009 - June 2010
Skills
Microsoft Office, Public Speaking, Corporate Law, Social Media, Strategic Planning, Legal Research, Microsoft Excel, Outlook, Research, PowerPoint, Public Relations, Customer Service, Immigration Law, Event Planning, Negotiation, Corporate Governance, Legal Writing, Business Development, Westlaw, Litigation
Education
University of Houston 2009 — 2013
Master of Business Administration (MBA)
Baylor University - Hankamer School of Business 2004 — 2009
Bachelors, Finance, Management
AustinCSI March 2013 - Present
Signet Armorlite, Inc. July 2012 - January 2013
Essilor of America October 2011 - June 2012
Rockwell Collins January 2008 - May 2011
Sandia National Laboratories June 2002 - December 2007
Skills
Systems Engineering, Six Sigma, Engineering Management, Telelogic DOORS, Cross-functional Team..., Testing, Program Management, Risk Management, Product Development, Aerospace, PMBOK, Project Management, PMO Development, Software Documentation, Strategy, SDLC, MS Project, Visio, Manufacturing, Earned Value Management, Agile Project Management, Scrum, Agile & Waterfall..., Waterfall, Product Management, Product Lifecycle..., EHS Program Management, Software Development, PMO, Project Portfolio..., ERP, Telecommunications
Education
The University of New Mexico 2003 — 2007
Bachelor of Science (BS), Electrical Engineering
AustinCSI December 2013 - September 2015
Sales and Marketing Technologies, Ltd. March 2007 - April 2008
Clark Sales Display, Inc July 2006 - September 2006
Skills
Management, Microsoft Office, Public Speaking, Editing, Technical Writing, Technical Documentation, Documentation, Writing, Proofreading, Testing, Process Improvement, HP ALM Quality Center, Microsoft SharePoint, JIRA, Rally
Education
University of Central Florida 2003 — 2007
Bachelor of Arts (B.A.), English - Technical Communication
AustinCSI August 2015 - Present
NCR Corporation January 2014 - June 2015
NCR Corporation May 2011 - December 2013
Heartland Payment Systems January 2010 - May 2011
Kforce Technology Staffing December 2008 - July 2009
TEKsystems August 2007 - August 2008
NCR Corporation April 1999 - August 2007
Venturi Staffing Partners December 1994 - March 1999
Skills
Cross-functional Team..., Requirements Analysis, PMP, Business Analysis, SDLC
Education
University of North Texas 2001 — 2004
B.A., Psychology, Applied Behavior Analysis, 3.82
AustinCSI August 2014 - Present
Dealertrack Technologies August 2012 - August 2014
Physician Reimbursement Experts August 2008 - July 2012
Skills
Planning and Organizing, Teamwork, Collaboration Solutions, Strong Communication, Risk Mitigation and..., Leadership, Customer Service, Relationship Management, Critical Thinking, Problem Solving, Continuous Process..., Project Delivery, Web Development, Mobile Technology, Management, Process Improvement, Project Management, SDLC, CRM, Salesforce.com, Time Management, Troubleshooting, Account Management
Education
The University of Texas at Arlington 2007 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Fahrenheit IT May 2015 - Present
AustinCSI August 2014 - May 2015
AustinCSI August 2013 - May 2015
The Lead Group May 2012 - September 2013
Prime Lead Inc. May 2012 - August 2013
Metcalf Bank August 2011 - June 2012
Guest Communications Corporation 2012 - 2012
Bank of America May 2009 - April 2011
Skills
Customer Service, Time Management, Leadership, Microsoft Word, Financial Analysis, Sales, Insurance, PowerPoint, Microsoft Excel, Microsoft Office, Retail Banking, Marketing, Credit, Analysis, Business Analysis, Commercial Banking, Outlook, Finance, Risk Management, Banking, Interviews, Talent Acquisition, Extending Offers, Recruiting, Management
Education
Rockhurst University 2008 — 2012
BSBA, International Business
Pleasant Hill High School 2004 — 2008
AustinCSI 2012 - Present
Beta Gamma Sigma - Atlanta Chapter 2010 - Present
Big Red Rooster 2010 - 2011
Target 2008 - 2010
Steak 'n Shake Company (2003-2008) 2005 - 2008
Steak 'n Shake Company (2003-2008) 2003 - 2005
Peterson Worldwide, LLC (1996-2001) 1998 - 2001
Peterson Worldwide, LLC (1996-2001) 1996 - 1998
Skills
Certified ScumMaster, Agile Project Management, Agile & Waterfall..., Project Management, Process Improvement, Change Management, P&L Responsibility, Budget Management, Client Relationship..., Senior Leadership..., Financial Analysis &..., Risk Identification &..., Staff Development, Strategic Consulting, Training Facilitation, Team Building, Mentoring, Coaching, Attention to Detail, Competitive Analysis, Market Research &..., Visual Merchandising, Team Leadership, Microsoft Excel, Microsoft Word, PowerPoint, MS Project, Access, Leadership, CRM, Strategy, Training, Entrepreneurship, Software Documentation, Management, Project Planning, Strategic Planning, Forecasting, Six Sigma, Budgets, Risk Management, Performance Management, Analysis, Cross-functional Team..., Start-ups, Business Process..., Management Consulting, Product Development, Program Management, Marketing
Education
Georgia Institute of Technology - Georgia Tech College of Management 2001 — 2003
Master of Business Administration (MBA), Operations Management, Finance
WHU, Otto Beisheim Graduate School of Business
Babson College 1992 — 1996
Bachelor of Science (BS), Dual Major: Finance, Investments; Concentration: Economics
Southwest Credit Systems, L.P. January 2015 - Present
AustinCSI May 2014 - August 2014
ARGO May 2013 - December 2013
Blue Cross Blue Shield December 2005 - January 2012
Skills
Software Documentation, Microsoft SQL Server, Leadership, Analysis, Networking, SDLC, Vendor Management, Business Analysis, Process Improvement, Visio, Project Management, Requirements Analysis, SharePoint, Business Intelligence, Information Technology, Program Management, SQL, Integration, System Administration, Management
Education
University of Houston 1982 — 1986
Bachelor of Computer Science, Computer Science and Tech. Writer
Condie College Technical Writing
Information Technology
JPMorgan Chase July 2014 - Present
Deloitte June 2013 - August 2013
AustinCSI May 2012 - August 2012
Education
Carnegie Mellon University 2010 — 2014
Economics and Statistics
Greenhill School 2006 — 2010
Advance Financial September 2014 - Present
AustinCSI May 2014 - September 2014
TMX Finance November 2012 - April 2014
Advance America March 2011 - October 2012
Axcess Financial August 2006 - February 2011
Valued Services January 2006 - July 2006
GSK May 2005 - January 2006
Virinchi Technologies November 2000 - May 2005
ICFAI 1999 - 2000
Skills
Project Management, Business Analysis, Oracle, Agile Methodologies, Requirements Analysis, Business Intelligence, SQL, SDLC, Vendor Management, Program Management, CMMI, Testing, Web Services, Requirements Gathering, Iso 9000, Cross-functional Team..., Distributed Team..., Solution Architecture, PL/SQL, Pre-sales, Software Project..., Enterprise Architecture, Data Warehousing, Agile Project Management, PMP, SOA, ETL, Global Delivery, ERP, Data Modeling, Business Process, Resource Management, Agile Application...
Education
Sri Krishnadevaraya University 1997 — 1999
MBA, Marketing & HR
G P R Engineering College Kurnool 1993 — 1997
B. Tech, Mechanical Engineering
Space Central School 1980 — 1993
CBSE - XII, SSCE
AT&T August 2015 - Present
BGCT March 2010 - Present
AustinCSI January 2014 - July 2015
Goodman Networks February 2013 - January 2014
Research Now February 2011 - February 2013
Research Now February 2011 - March 2012
L-3 Communications Electro-Optical Systems (EOS) June 2005 - February 2011
Sports Business Journal April 2010 - May 2010
Baptist General Convention of Texas, Intercultural Ministries September 2008 - April 2009
Skills
Management, Event Planning, Project Management, Leadership, Microsoft Excel, Fundraising, Agile Methodologies, Market Research, Sampling, Market Research Project..., Time Management, Data Analysis, Customer Satisfaction, Customer Service, Public Speaking, Program Management, Sales, Training, Accounting, Analysis, Microsoft Word, Research, Negotiation, Team Leadership, Teamwork, User Experience Design, Leadership Development, Access, Process Improvement, PowerPoint, User Experience
Education
Dallas Baptist University
Bachelor of Business Administration (BBA), Accounting, Minor in Business Managment
Pentaho September 2015 - Present
AustinCSI October 2013 - Present
Skills
Teamwork, Customer Service, Communication, Business Analysis, Analysis, Management, Microsoft Office, Program Management, SDLC, Leadership, Project Management, Process Improvement, Time Management
Education
University of Central Florida 2004 — 2012
BSBA, Economics
AustinCSI March 2014 - December 2014
ANF Fuel Distribution June 2004 - February 2014
Centennial Medical Center February 2008 - July 2008
OsteoMed June 2006 - August 2006
Skills
Information Security, Security Operations, Human Resources, Management, Customer Service, Leadership, Marketing, Microsoft Excel, Microsoft Office, Training, Strategic Planning, Leadership Development, Microsoft Word, PowerPoint, Forecasting, Team Management, Team Building, Inventory Management, Operations Management, Cross-functional Team..., Team Leadership, Recruiting, Process Improvement, Marketing Strategy, Negotiation, Account Management, Market Research, Budgets, Business Analysis, Business Development, Analysis, Project Management
Education
Baylor University - Hankamer School of Business 2011 — 2013
EMBA, Business Administration
The University of Texas at Dallas - School of Management 2005 — 2008
Bachelor of Science (BS), Business Administration, Concentration: International Business
Citi April 2015 - Present
AustinCSI March 2013 - April 2015
Citigroup February 2002 - March 2013
MetaSolv Software, Inc August 1998 - January 2002
Argo Data Resource August 1994 - August 1998
Skills
SDLC, Visio, Project Management, SQL, Product Management, Access, VBA, Banking, Automation, Windows, Leadership, Process Engineering, Negotiation, Management, Finance, Microsoft Excel, RFP, Projects, Outlook, SharePoint, SharePoint Designer, Analysis, CRM, Software Documentation, Databases, Project Planning, Software Development, Telecommunications, Software Project..., Business Analysis, Vendor Management, IT Strategy, Process Improvement, Management Consulting, Business Intelligence, Integration
Education
Texas A&M University 1990 — 1994
BBA, Business Analysis
AustinCSI January 2014 - Present
Independent Contractor November 2011 - December 2013
SEMG, LLC January 2003 - November 2011
LAZ Parking 2000 - 2003
Skills
Project Planning, Project Management, Social Media Marketing, Marketing Management, Consumer Behaviour, Consumer Marketing, Consumer Insight, Sponsorship Activation, Sponsorship Programs, Sponsorship Generation, New Business Development, Microsoft Office, Proposal Generation, Integrated Marketing, Building Relationships, Value Propositions, Efficiency, Data Monetization, Brand Awareness, Brand Loyalty, Strategic Partnerships, Management, Event Management, RFI, RFP, Business Development, Leadership, Marketing, Sales, Strategy, Program Management, CRM, Social Media, Cross-functional Team..., Strategic Planning
Education
American InterContinental University 2010 — 2012
Master's degree, Project Management
Shorter University-College of Adult & Professional Programs 1999 — 2002
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Ford, Bacon & Davis, LLC January 2015 - Present
AustinCSI November 2013 - March 2014
Cardtronics June 2013 - November 2013
Jean Therapy September 2012 - May 2013
Fashionista Accessories August 2009 - September 2012
Skills
Business Process..., Time Management, Professional Services, Enterprise Software, Business Analysis, Team Leadership, SDLC, Program Management, Business Process, Software Documentation, CRM, Requirements Analysis, Business Intelligence, PMP, IT Strategy
Education
Louisiana State University 2009 — 2013
Bachelor of Science (BS), Business Management
Runnels 2005 — 2009
Trimble October 2014 - Present
Manhattan Software, A Trimble Company March 2014 - Present
Manhattan Software May 2013 - Present
Manhattan Software November 2010 - April 2013
AustinCSI September 2010 - November 2010
AT&T Performing Arts Center November 2009 - November 2010
US Census Bureau April 2010 - September 2010
Career Connection April 2009 - April 2010
Avalion Consulting October 2006 - April 2009
Avalion Consulting September 2006 - April 2009
Skills
Business Analysis, Program Management, Process Improvement, Project Management, Business Process, Business Process..., Management Consulting, Business Development, Product Management, CRM, Requirements Gathering, Business Intelligence, Sarbanes-Oxley, Projects, PMP, Business Process..., Management, Databases, Telecommunications, Scope Management, Human Resources, Project Portfolio..., Requirements Analysis, SDLC, Vendor Management, Cross-functional Team..., IT Strategy, Integration, Training, Software Project..., Software, Strategy
Education
University of Texas at Austin 1989 — 1991
MBA, Marketing
The University of Texas at Austin - Red McCombs School of Business 1989 — 1991
MBA, Marketing
University of Texas at Austin 1985 — 1989
BBA, International Business
Hillcrest High School 1981 — 1985
AustinCSI April 2013 - Present
Santander Consumer USA Inc. May 2011 - March 2013
Tarrant County March 2010 - October 2010
Consultant Services - Business Analyst July 2006 - February 2010
Epsilon February 2006 - June 2007
Hewlett-Packard 1995 - 2006
Skills
Requirements Analysis, SDLC, SharePoint, Agile Methodologies, Business Analysis, Software Documentation, Business Process, Requirements Gathering, Process Improvement, Scrum, Leadership, E-commerce, Information Technology, Microsoft Exchange, Quality Assurance, SQL, Analysis, Business Requirements, Management, Customer Service, Waterfall, Access, Business Intelligence, Integration, User Acceptance Testing, Testing
Education
University of Phoenix 2001 — 2005
BS
AustinCSI July 2014 - Present
Accenture June 2006 - July 2014
UST Global April 2002 - June 2006
Compuware January 1999 - April 2002
Tech Mahindra August 1993 - January 1999
Skills
PMP, SDLC, Software Project..., Software Development, Resource Management, Project Estimation, Vendor Co-ordination, Requirements Gathering, Requirements Analysis, Business Analysis, Design-Build, Change Management, PMO, Solution Architecture, Outsourcing, Budget Monitoring, Testing Process, Scope Management, Management, Scrum
Education
Indian Institute of Technology, Bombay 1991 — 1993
Masters, Mathematics and Computer Science
Voya Financial March 2015 - Present
AustinCSI July 2014 - March 2015
Projé Inc July 2012 - July 2014
Jawood October 2011 - July 2012
St. Jude Children's Research Hospital February 2011 - October 2011
Systemtec/Blue Cross Blue Shield of South Carolina August 2010 - January 2011
TSYS October 2009 - August 2010
Synovus Financial August 2007 - October 2009
WellPoint/BCBSGA June 1998 - August 2007
Coldwell Banker Real Estate September 2005 - April 2007
Skills
SDLC, PMP, Visio, Project Management, Business Analysis, MS Project, Integration, Requirements Analysis, Management, Process Improvement, Leadership, Quality Assurance, Project Portfolio..., Strategic Planning, Vendor Management, Software Documentation, Business Process, Cross-functional Team..., Program Management, Information Technology, SharePoint, CRM, Waterfall, Team Leadership, Change Management, Analysis, Project Planning, Business Intelligence, PMO, Team Building, Business Requirements, IT Strategy, Project Delivery, Systems Analysis, Agile Project Management, Quality Center, Resource Management, Testing, Risk Management, Budgets, Microsoft Project, Requirements Gathering, Agile Methodologies, Software Project..., Consulting, CSM, Presentations, Communication, Business Process..., SharePoint...
Education
Troy University 2006 — 2012
Bachelor of Business Administration (B.B.A.), Human Resource Management
Troy University 2005 — 2010
Associate in Science, Business Administration
The George Washington University 2006 — 2006
Associate Certificate in Project Managment
University of Colorado Denver 2006 — 2006
Cerified Business Analyst
iStaff May 2010 - Present
AustinCSI January 2009 - August 2011
COMFORCE Information Technologies, Inc. July 2008 - January 2009
Enterprise Staffing Group November 2007 - June 2008
Comsys (formerly Venturi Partners, RealTime Consulting) January 1997 - November 2007
Skills
Technical Recruiting, Contract Recruitment, Applicant Tracking..., Staff Augmentation, Talent Acquisition, Sourcing, Staffing Services, Benefits Negotiation, Internet Recruiting, Account Management, Executive Search, Recruiting
Education
The University of Texas at Dallas 1994 — 1996
BA, Geology
Texas State University-San Marcos 1984 — 1985
Anna High School 1980 — 1984
CGI April 2015 - Present
AustinCSI May 2013 - March 2015
Coca Cola Refreshments June 2012 - May 2013
AT&T October 2011 - June 2012
Autotrader.com April 2011 - August 2011
Direct Energy July 2010 - April 2011
The Persimmon Group October 2006 - August 2008
Midstream Energy Service, LLC November 2004 - February 2006
Christian Mosso & Associates July 2003 - August 2004
Fahlgren Entertainment October 2001 - November 2002
Skills
Organizational..., Training, Process Improvement, Instructional Design, Leadership Development, Visio, Performance Management, Lectora, E-Learning, Team Building, Blended Learning, Leadership, MS Project, Six Sigma, Project Management, ADDIE, Organizational..., Employee Training, Workshop Facilitation, Learning Management, Business Process..., Training Delivery, Change Management, Program Management
Education
University of Oklahoma 2008 — 2010
MA, Organizational Dynamics
Vanderbilt University 1997 — 2001
Bachelors of Science, Human & Organizational Development
Reinjer July 2013 - Present
AustinCSI April 2015 - June 2015
CACI International Inc May 2012 - June 2013
JBR Resources March 2011 - March 2012
Northrop Grumman April 2009 - April 2010
US Navy May 1999 - January 2008
Skills
Value Stream Mapping, Quality Assurance, Scrum, Process Improvement, DMAIC, Visio, Agile Methodologies, Analysis, Web Design, Project Management, Continuous Improvement, Business Process..., Access, SAP, Process Engineering, Microsoft Office, Power Generation, Lean Manufacturing, Nuclear Engineering, JIRA, Inventory Management, Steam Turbines, HTML 5, CSS3, JavaScript, AJAX, jQuery, PHP, MySQL, Enterprise Architecture, BPMN, TOGAF, Minitab, PowerSteering, Dreamweaver, Photoshop, Scheduling, Six Sigma, Software Development..., Power Plant Operations, Product Life Cycle..., XHTML, 5S, MS Office Suite, MS Project, Planning, PowerPoint, Budgeting, Excel, Toyota Production System
Education
Strayer University
Master of Business Administration (MBA), Finance, 3.92
Thomas Edison State College
Bachelor of Applied Science (BASc), Nuclear Engineering Technology, 3.33
AustinCSI December 2011 - Present
The Proven Method August 2011 - December 2011
The Home Depot July 2007 - August 2011
Maronda Homes January 1999 - December 2006
Qwest Communications January 1999 - January 2002
Lucent Technologies/AT&T 1996 - 1999
Skills
Process Improvement, Project Management, Projects, Vendor Management, Requirements Gathering, IT Strategy, Negotiation, Management, Quality Management, PMP, ITIL, Software Documentation, SDLC, Project Planning, Leadership, Business Process..., Budgets, Analysis, Business Analysis, Business Intelligence, Business Process, CRM, Change Management, Creative Problem Solving, Cross-functional Team..., MS Project, Management Consulting, Networking, PMO, Program Management, Quality Assurance, Risk Management, SharePoint, Strategy, Team Building, Team Leadership, Telecommunications, Testing, Time Management, Visio, Project Portfolio..., Integration, Software Project..., Requirements Analysis, Resource Management, Project Delivery, Agile Project Management, Agile Methodologies, Training, Consulting
Education
Devry University 1996 — 1997
Bachelors of Science, Business Operations
Franklin University 1997 — 1999
Bachelors of Science, Finance
Chattahochee Technical 2009 — 2011
ASN- Associate of Nursing
Oracle May 2013 - Present
AustinCSI October 2012 - May 2013
Innovative Management Solutions March 2006 - October 2012
International Paper June 1998 - March 2006
Metro Information Services February 1996 - June 1998
Mary Kay Cosmetics 1993 - 1998
International Paper 1989 - 1993
Electrospace Systems 1986 - 1989
Skills
Oracle 11g, Oracle Enterprise Linux, Oracle BIEE, WebLogic, IIS, ASP.NET, C#, VMware, HTML, LAMP, Drupal, Mac OS X, ClearCase, ClearQuest, DB2, Salesforce.com, FinancialForce PSA, Oracle BPM, PMBOK, PRINCE2, Agile Methodologies, MySQL, xCode, Objective-C, COBOL, 4GL, VMS, DCL, PMP, ITIL v3 Foundations..., Oracle, PMO, HP PPM, HP ITSM, Oracle ADF, SUSE Enterprise Linux, Enterprise Architecture, Borland CaliberRM, Project Portfolio..., Software Development, SaaS, Weblogic, Business Process..., Integration, Project Management, Process Improvement
Education
LeTourneau University 1991 — 1993
BS
Dallas County Community College 1985 — 1987
AS
AT&T May 2014 - Present
AustinCSI January 2014 - Present
AT&T January 2014 - May 2014
Unboundary November 1997 - June 2013
Cadmus Marketing Services November 1995 - November 1997
BBDO 1987 - 1995
Skills
Concept Development, Creative Direction, Email Marketing, Direct Marketing, Advertising, Art Direction, Integrated Marketing, Marketing Communications, Digital Marketing, Direct Mail, Graphic Design, Brand Development, Corporate Branding, Strategic Communications, Social Media, Corporate Identity, Online Advertising, Creative Strategy, Branding & Identity, Strategy, Content Strategy, Marketing, Pre-press, Digital Strategy, Brand Architecture, Interactive Advertising, Copywriting
Education
The University of Georgia
AustinCSI March 2015 - Present
AustinCSI April 2013 - March 2015
AustinCSI May 2012 - April 2013
Research Now August 2011 - May 2012
The Richards Group August 2010 - May 2011
Skills
Negotiating Contracts, Coordinating Events, Online Research, Microsoft Office, Project Coordination, Social Media Marketing, Marketing Research, Pricing Negotiation, Market Analysis, Customer Relations, Outstanding Customer..., Event Planning, Event Execution, Radio Advertising, Project Planning, Social Networking, Social Media, Professional Scrum..., Project Management, Contract Negotiation, Customer Service, Management, Strategy, Leadership, Market Research, E-commerce, Business Development, Pricing Strategy, CRM, Consulting, Marketing
Education
Texas Tech University
Bachelors, Biology
Apex Systems April 2014 - Present
AustinCSI October 2012 - March 2014
Verizon/MCI 1993 - 2012
NEC America 1991 - 1992
Standard Technology Inc 1988 - 1991
Union Oil 1987 - 1988
Gateway Computer 1985 - 1987
Skills
Kanban, VersionOne, Agile Project Management, Scrum Master, Microsoft Excel, Tableau, Program Management, PMP, ITIL® Foundation v3..., Data Center, Telecommunications, Managed Services, Business Analysis, Requirements Analysis, Cross-functional Team..., Strategy, Project Planning, Project Delivery, PMO, Project Portfolio..., MS Project, Integration, Vendor Management, RFP, IT Strategy, IT Management, Professional Services, Information Technology, Network Design, WAN, IP, VoIP, Cloud Computing, MPLS, Ethernet, Provisioning, Unified Communications, Wireless, Business Process, Change Management, IT Service Management, Computer Network..., Microsoft Office, Visio, Leadership
Education
Indiana University-Purdue University at Indianapolis 1977 — 1982
Computer Technology/Computer Systems Technology
Indiana University—Purdue University Fort Wayne
Apache Enterprises Inc November 2014 - Present
AustinCSI January 2013 - November 2014
Rockwell Collins February 2010 - November 2012
BLACKHAWK Management Corporation June 2005 - January 2010
Elbit Systems of America October 2003 - June 2005
Tidel Engineering June 2001 - January 2003
Harris Systems Inc. February 1996 - June 2001
US Navy September 1975 - September 1981
Skills
Project Management, Systems Engineering, Product Development, Electronics Hardware..., Manufacturing, MS Project, Microsoft Office, Software Design, Security Clearance, Certified PMP, Engineering Management, System Design, Engineering, Proposal Writing, Quality Assurance, Continuous Improvement, DoD, Test Equipment, Earned Value Management, Electronics, Troubleshooting, Software Documentation, Testing, Embedded Systems, Defense, Program Management, Integration, Aerospace, Certified Project..., Military, System Architecture, Configuration Management, Requirements Management, PMP, Software Development, Procurement, Requirements Analysis, ClearCase, Telelogic DOORS, Defence, Electronic Warfare, Information Assurance, SDLC, Avionics, ClearQuest, Government Contracting, CMMI, System Requirements, C4ISR, Radar
Education
The University of Texas at Arlington
Bachelor of Applied Science (B.A.Sc.), Electrical Engineering
AustinCSI September 2012 - May 2013
McAfee April 2012 - October 2012
AT&T March 2009 - May 2012
Skills
Testing, Quality Center, Test Planning, New Business Development, SDLC, Requirements Analysis, Integration, Vendor Management, Business Analysis, Program Management, Telecommunications, Software Project..., Wireless, Agile Methodologies, Visio
Education
The University of Texas at Dallas 2006 — 2008
BA, Sociology
Collin County Community College 2005 — 2006
AA, Liberal Arts
Slalom Consulting January 2014 - Present
AustinCSI November 2012 - January 2014
McMaster-Carr July 2011 - October 2012
Nestle Toll House Cafe May 2008 - July 2011
Southwest Airlines May 2010 - August 2010
Skills
Excel, Microsoft Office, Word, PowerPoint, Access, Economics, Customer Relations, Business Analysis
Education
Goizueta Business School, Emory University 2007 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
AustinCSI March 2011 - Present
QAnalysis 2010 - 2013
NetEffects April 2008 - October 2010
United Information Technology (UIT) April 2003 - June 2007
Reynex Software 2006 - 2007
Telcordia Technologies January 1998 - August 2003
AT&T July 1972 - September 1997
Skills
SQL, Microsoft SQL Server, SDLC, SOA, Project Management, Business Intelligence, Enterprise Architecture, Visio, Java Enterprise Edition, Agile Methodologies, Software Project..., Data Warehousing, IT Strategy, Requirements Gathering
Education
Lindenwood University
AustinCSI April 2015 - Present
Concierge Core Services LLC March 2013 - April 2015
CareCentrix March 2011 - March 2013
CSL Plasma June 2008 - March 2011
Purple Herring August 2009 - December 2009
Tri-City Cardiology June 2007 - March 2008
American Mortgage Specialists 2005 - 2006
Skills
Superior written &..., Building Strong..., Long Term Business..., Relationship Improvement, Statistics, Analysis, Creative Work, Microsoft Applications, Microsoft Excel, PowerPoint, Deadline Driven, Business Math, Mathematics, Book Writing, British Literature, Quality Assurance, Word Processing, Clinical Research, Medical Terminology, Hospitals, Healthcare, Clinical Trials, EKG, Patient Safety, Data Entry, HIPAA, Medical Records, Medical Billing, Medical Devices, Software Documentation, Microsoft Word
Education
Arizona State University 2006 — 2011
Bachelor's Degree
Highland High School 2001 — 2005
Altria May 2013 - Present
AustinCSI October 2012 - May 2013
Puerto Rico Open January 2012 - March 2012
West Campus Books 2010 - 2011
Blue Vista Telecommunications 2005 - 2007
Skills
Microsoft Office, Social Media, Facebook, Social Media Marketing, Advertising, Social Networking, PowerPoint, Microsoft Excel, Account Management, Customer Service, Team Leadership, Microsoft Word, Recruiting, Sales Operations, Training, Sales, Time Management, Public Relations, Leadership
Education
The University of Texas at Austin 2007 — 2011
BS, Corporate Communications
Cigna-HealthSpring January 2015 - Present
AustinCSI July 2014 - January 2015
Dell August 2011 - February 2014
Dell January 2007 - August 2011
Deloitte September 2000 - January 2007
Skills
Business Analysis, Process Improvement, Change Management, Testing, Management, ERP, Leadership, Training, Product Management, Project Management, Program Management, Agile Methodologies, SDLC, Tax, Oracle
Education
The University of Dallas 2000 — 2002
Master of Business Administration (M.B.A.), Information Technology
St. Edward's University 1996 — 2000
Bachelor's Degree, Communication, General
Opargo July 2014 - Present
AustinCSI May 2013 - May 2014
Stream Global Services January 2012 - May 2013
DKI International March 2011 - October 2011
Interstate Batteries March 2007 - April 2010
MRO Software / Solbourne April 2005 - January 2007
EDS July 1986 - July 2004
Skills
Consulting, Program Management, Project Management, Leadership, Supply Chain Management, IT Asset Management, Warehouse Management, IT Strategy, Integration, Business Analysis, Vendor Management, Requirements Analysis, Business Process..., SDLC, Cloud Computing, Enterprise Asset..., Applications Software..., Solution Development, Solution Implementation, Business Requirements, Experienced Business..., Large Scale Deployments, Global Delivery, Contract Management, Technology Management, Directors, Process Improvement, Management, Information Technology, CRM, System Deployment, Outsourcing, IT Management, PMO, Strategy, Professional Services, Cross-functional Team..., IT Service Management
Education
Oklahoma State University 1980 — 1984
Bachelor of Science (BS), General Studies, 3.41
AustinCSI January 2013 - Present
T-Mobile August 2011 - June 2012
T-Mobile March 2010 - August 2011
T-Mobile November 2008 - March 2010
First American Title April 2005 - July 2008
First American Title November 2001 - March 2003
United States Marine Corps November 1997 - November 2001
Education
Colorado Technical University 2011 — 2012
Master of Business Administration, Operations Management
Colorado Technical University 2008 — 2011
Bachelor of Business Administration (B.B.A.), Project Management