GCA Services Group
Industry: Company
DescriptionFounded: 2002 Parent organization: Grade Sub Two, LLC Subsidiaries: GCA Education Services, Inc.,
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GCA Services Group Employees
Hackensack University Medical Center November 2013 - Present
Hackensack University Medical Center February 2012 - November 2013
Konica Minolta - Consultant July 2011 - February 2012
GCA Services Group October 2009 - March 2011
LPL Financial October 2000 - October 2009
Orthopedic & Sports Medicine Associates P.A. June 1993 - March 1995
Skills
Accounts Payable, Accounts Receivable, Data Entry, Administrative..., Microsoft Office
Education
Bergen Community College 1984 — 1986
Associate's degree - coursework completed
Paramus High School 1980 — 1984
Diploma
Worldpay 2014 - Present
GCA Services Group 2011 - 2013
Sharp Electronics/Sharp Business Systems 2009 - 2011
Konica Minolta Business Solutions U.S.A., Inc. 2005 - 2009
Skills
Sales, Account Management, Networking, Sales Process, Salesforce.com, New Business Development, Key Account Management, Solution Selling, CRM, Leadership, Forecasting, Team Leadership, Direct Sales, Sales Operations, Team Building, Management, Business Development, Selling, B2B, Sales Management, Customer Service, Strategy, Contract Negotiation, Sales Presentations, Operations Management
Education
Ball State University
Bachelor of Science (B.S.), Management Information Systems, General
GCA Services Group December 2005 - Present
Skills
Inventory Management, Strategic Planning, Ergonomics, Contract Management, Facilities Management, Safety Management..., Management, Building Services, First Aid, Facilities Operations, Auditing, Safety Auditing, Customer Service, Employee Relations, Environmental Compliance, Industrial Safety, Inspection, Behavior Based Safety, Budgets, FM, Microsoft Excel, Microsoft Office, New Hire Orientations, Operations Management, Performance Management, Project Management, Supervisory Skills, Team Building, Training, HAZWOPER, Human Resources, OSHA 10, EPA
Education
Central Texas College
Business Administration and Management, General
Central Texas College
Accounting and Business/Management
TT Electronics-IMS March 2014 - Present
GCA Services Group May 2011 - February 2014
GCA Services Group March 2011 - May 2011
TT Electronics Integrated Manufacturing Services January 2011 - March 2011
Cleveland Clinic October 2009 - October 2010
Reliable Runners Courier Services, Inc March 2006 - October 2009
VMS Detroit December 2003 - March 2006
VMS Denver February 2002 - December 2003
VMS Cleveland March 2001 - February 2002
Cleveland Scene November 2000 - March 2001
Skills
Salesforce.com, Lead Generation, Sales Management, Marketing Strategy, Project Management, Marketing Management, Sales Presentations, Customer Service, Marketing Communications, Social Media Marketing, Digital Marketing, Microsoft Office, Lead Management, System Administration, Marketing Research, Training Presentations, Group Presentations, WebEx, Business Plan..., Communications, Customer Relations, Customer Presentations, National Trade Show..., Designing Marketing..., CRM Software..., CMMS Software..., Marketing Automation..., D&B, Hoovers, GoToMeeting, Salesforce.com..., Salesforce.com..., Salesforce.com..., Salesforce.com System..., Salesforce.com Developer, Job Coaching, Case Managment, Presentations, Presentation Development, Written & Oral..., Inbound Lead Generation, Strategic Sales, Company Newsletters, Email Newsletter Design, System Implementations, Managing Database, Software Quality..., Quality Assurance..., Inbound Marketing, Revenue Storm System..., Voice of the Customer
Education
Keller Graduate School of Management 2008 — 2010
MBA, Business Administration and Management, General
Cleveland State University 1993 — 1997
BA, Communications, 3.2 GPA
Sugar N Spice Services January 2013 - Present
Self-employed 2011 - Present
GCA Services Group February 2008 - May 2010
Rise Services January 2007 - February 2008
Skills
iPod, Salsa, Physical Theatre, Merengue, Hip Hop, Human Resources, Sales, Event Management, Training, Time Management, Leadership, Social Media Marketing
Education
Cameo College of Essential Beauty 2010 — 2010
License, Nail Tec
Salt Lake Community College 2000 — 2003
3.63 GPA- 70 earned hours/credits, General Studies
Tagrem Corp January 2015 - Present
Arizona Western College November 2014 - January 2015
Arizona Western College April 2014 - October 2014
Kool Smiles February 2014 - April 2014
Southern Arizona Center Against Sexual Assault October 2013 - February 2014
Sunset Vista Funeral Homes September 2013 - January 2014
Mindful Media Entertainment LLC (Synergy TV Network) September 2013 - December 2013
PrimeMedia, Inc. March 2013 - June 2013
GCA Services Group August 2012 - April 2013
Wells Fargo January 2012 - July 2012
Skills
Customer Service, Sales, Web Design, E-commerce, Graphic Design, Banking, Negotiation, Layout, Adobe Creative Suite, Auditing, Microsoft Office, Photoshop, Social Networking, InDesign, Illustrator, Graphics, Advertising, Posters, Newsletters, CSS, Digital Illustration, Photography, Web Development, Logo Design, Leadership, Creative Direction, HTML, WordPress, Microsoft Excel, Social Media Marketing, Social Media, Microsoft Word, Management, Public Speaking
Education
Arizona State University 2012 — 2014
Bachelor of Science (BS), Web Page, Digital/Multimedia and Information Resources Design, 3.83
Pima Community College 2008 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, 3.27
GCA Services Group October 2012 - May 2013
Maple Leaf Foods Inc February 2012 - October 2012
Apple Market February 2011 - January 2012
Waffle House August 2009 - February 2011
Food Lion August 2005 - October 2007
Skills
Sanitation, Waitressing, Cashiering, Hostesses, Cash Register, Cash Handling Experience, Food Preparation, ServSafe, Cashiers
Education
Miller-Motte Technical College 2013 — 2015
Associate's degree, Medical Assistant
American Cleaning Service February 2013 - Present
GCA Services Group June 2007 - February 2013
IM Flash Technologies 2005 - June 2007
Micron Technology Inc April 1995 - June 2005
Skills
Hiring Practices, Project Planning, Human Resources, Contract Management, Contract Negotiation, Facilities Management, Operations Management, Budgets, Team Building, New Business Development, Process Improvement, Account Management, Accounting, Building Maintenance, Business Development, Business Planning, Change Management, Customer Retention, Customer Satisfaction, Employee Relations, Facilities Operations, Hiring, Inventory Management, Logistics, Management, Manufacturing, Microsoft Office, Negotiation, Performance Management, Process Scheduler, Program Management, Project Management, Recruiting, Risk Management, Sales Management, Sales Operations, Start-ups, Strategy, Supervisory Skills, Time Management, Training, Troubleshooting, Coaching, Customer Service, Continuous Improvement, Forecasting, Income Statement, Leadership, Long-term Customer..., Strategic Planning
Education
Boise State University 1996 — 1996
Communication, General
2002 - Utah Valley State College
GCA Services Group June 2015 - Present
Enterprise Holdings June 2014 - May 2015
Miami Dolphins & Sun Life Stadium May 2013 - June 2014
FTS International December 2010 - May 2013
Indiana University of Pennsylvania August 2008 - December 2010
CI Basketball Camp June 2005 - August 2010
Executive Sports January 2009 - December 2009
Skills
Event Planning, Customer Service, Team Building, Leadership Development, Business Decision Making, International Business..., Finance, Statistics, Economics, Multi Tasking, Problem Solving, Public Speaking, Marketing, Recreation, Accounting, Motivated self-starter, Sales Management, Project Management, Event Management, Sales, Leadership, Management, PowerPoint, Social Media, Social Networking
Education
Ashford University 2014 — 2016
Master of Business Administration (M.B.A.), Finance, General
Ashford University 2012 — 2014
Bachelor of Arts (BA), Sports & Recreation Management, 3.0
Indiana University of Pennsylvania
Associate’s Degree, Sports & Field Management
Chicago Wolves June 2015 - Present
Pacers Sports & Entertainment July 2014 - May 2015
Pacers Sports & Entertainment November 2012 - July 2014
Pacers Sports & Entertainment June 2012 - November 2012
Pacers Sports & Entertainment January 2012 - June 2012
GCA Services Group August 2011 - June 2012
Skills
Sales, Office Management, Radio Promotions, Audio Editing, Radio Programming, Sound Board Operation, Radio Broadcasting, News Writing, Sports Writing, Sports Marketing, Archtics, Sports Management, Sports, Customer Service, Event Management, Archtics Ticketing..., Microsoft Office, Event Planning
Education
Bradley University 2007 — 2011
Bachelor of Science (B.S.), Sports Communication
Technicolor Video Services August 2015 - Present
GCA Services Group July 2015 - Present
Stathakis May 2013 - January 2014
Garden Fresh Gourmet September 2010 - October 2012
Skills
Social Media, Food Processing, Sanitation, GMP, Writing, Computer, Microsoft Word, Microsoft PowerPoint, Government, Economics, Microsoft Office, PowerPoint
Education
Central Michigan University 2004 — 2009
Bachelor of Arts (B.A.), Organizational Communication, General
Leidos March 2014 - Present
Bitner & Collings, PLLC March 2008 - March 2014
Volunteer Center of Southern Arizona July 2008 - May 2010
GCA Services Group March 2006 - March 2008
City of Allentown February 2005 - March 2006
Parente Beard July 2003 - February 2005
International Business Machines July 2001 - January 2002
Skills
Budgeting, Fraud Investigations, Financial Reporting, Accounting, Auditing, Tax, Internal Controls, Audit, Financial Analysis, GAAP, General Ledger, Financial Accounting, Non-profits, Reconciliation, Forecasting, Bookkeeping, Income Tax, Fixed Assets, Cash Flow, Assurance, Quickbooks, JD Edwards, Prosystem Software, Budgets, Nonprofits, Payroll, Tax Preparation, Financial Audits, Financial Statements, CPA, US GAAP, Forensic Accounting, Finance, Analysis, QuickBooks, Account Reconciliation, SEC filings, Leadership, Sarbanes-Oxley Act, Training, Process Improvement, Microsoft Excel
Education
Boston University 2012 — 2013
Management Accounting Courses, Management Accounting
King's College 1999 — 2003
Bachelor of Science, Accounting
James M. Coughlin High School 1996 — 1999
Diploma, College Prep
AmTrust Financial Services, Inc. (AFSI) October 2012 - Present
Materion Corporation 2012 - October 2012
GCA Services Group 2008 - 2012
Mercer 2007 - 2008
Environmental Defense 2004 - 2007
PBGC 2002 - 2003
Skills
Employee Benefits, Benefits Administration, HRIS, Employee Relations, Performance Management, COBRA, Onboarding, FMLA, Employee Engagement, Payroll, Training, Deferred Compensation, Workforce Planning, Job Analysis, Mergers & Acquisitions, Employee Handbooks, Organizational..., Leadership, Job Descriptions, Personnel Management, Compensation & Benefit, New Hire Orientations, Succession Planning, Talent Management, HR Policies, Human Resources
Education
Cleveland State University
Master, Labor Relations and HR Management
Cleveland State University
Bachelor, Psychology
University of Pennsylvania - The Wharton School
CEBS, Certified Employee Benefits Specialist
Berry Plastics March 2015 - Present
Toyota Boshoku America November 2013 - March 2015
The Mundy Companies April 2013 - September 2013
GCA Services Group January 2011 - March 2013
Van's Environmental Services May 2010 - January 2011
Canyon State Safety and Environmental March 2007 - January 2011
Canyon State Environmental March 2007 - May 2010
East Valley Bible Church February 2005 - March 2007
Young Life Intern May 2001 - September 2001
Young Life Intern May 1999 - September 1999
Skills
OSHA, OSHA 30-Hour, OSHA Certified, OSHA Trainer, OHST, Microsoft Excel, Microsoft Word, Outlook, Hands-on Training, Train the Trainer, Project Management, Regional Manager, First Aid, Cpr Certified, DOT Compliance, Hazardous Waste..., HAZWOPER, Hazard Communications, Food Safety, Safety Management..., Construction Safety, Safety, Industrial Safety, Process Safety, Behavior Based Safety, Workers Compensation, Workforce Management, Airport Management, Airport Safety, Transportation Safety, Adobe, Adobe Creative Suite, Google Maps, Sales Management, Direct Sales, Sales Presentations, MRSA, SHARPS, Indoor Air Quality, Air Quality, Stormwater Management, RCRA, Emergency Planning, Emergency Action, PPE, Personal Development, Customer Service, Customer Satisfaction, Managed Services, Process Improvement
Education
University of California, San Diego 2010 — 2011
OSHA 500, Advanced Safety Certification
Arizona State University 2006 — 2009
Bachelor of, Studies
OSHA Institute 2008 — 2008
Train the Trainer 501, OSHA 500 and 501, 100
Mesa Community College 2005 — 2006
Associates, Associates of Arts
GCA Services Group October 2013 - Present
GALLO November 1993 - October 2013
Skills
Microsoft Excel, Microsoft Word, Accounts Receivable, Microsoft Office, Invoicing, QuickBooks, Account Reconciliation, Spreadsheets, New Business Development, Payroll
Education
David N. Myers University 1989 — 1993
Bachelor's degree, Accounting
S&A Cleaning Team January 2013 - Present
Bobs Red Mill September 2012 - Present
ABM Janitorial Services September 2011 - May 2012
GCA Services Group December 2006 - September 2011
Skills
Professional Cleaning, Close Attention to..., Organization, Passion for Helping..., Positive Team Player, Positive Energy, Computers, Budgets, HVAC, Customer Service, Management, Leadership
Education
Skillpath 2014 — 2016
Seminars, Managers, Supervisors, Professional Communication
Clackamas Community College 2012 — 2014
Associate's in progress, Business Administration and Management, General
Portland Community College 2010 — 2012
Certificate in Progress, HVAC/R
Summit View High School 2002 — 2006
Diploma, General Studies
GCA Services Group 2006 - Present
Illinois Bell Communications May 1978 - March 1988
Skills
Customer Service, Human Resources, Team Building, Payroll, Onboarding, Employee Relations, HR Policies, Microsoft Excel, Management, Recruiting, Microsoft Word, Customer Satisfaction, Account Management, Benefits Administration, Facilities Management, Leadership Development, Team Leadership, Operations Management, Coaching, Process Improvement, Contract Management, Strategic Planning, PowerPoint, Interviewing Subject..., Meeting Scheduling, Database Administration, Liberty Screen, Project Planning, Market Planning
Education
Northwestern School of Nursing
Registered Nursing/Registered Nurse
College of DuPage 1977 — 1978
Associate's degree
Self Employed February 2012 - Present
United States Postal Service November 2014 - January 2015
GCA Services Group June 2012 - July 2014
Northern Arizona University June 2013 - May 2014
Rosamond City Mining Co. LLC April 2011 - May 2012
Antelope Valley College August 2009 - June 2011
Skills
Higher Education, Student Affairs, Student Development, Adult Education, Community Outreach, Staff Development, Academic Advising, Admissions, Distance Learning, Curriculum Development, Student Engagement, Curriculum Design, Public Speaking, Program Development, Academic Administration, Microsoft Office, Microsoft Excel, Events Coordination, Google Docs, Google Earth, Project Coordination, Online Research, Event Planning, Customer Service, Marketing, Critical Thinking, Retaining Customers, Event Management, Campus, Training, Social Networking, Data Entry, Time Management, Administrative..., Job Search Strategies, Employee Training, PowerPoint, Troubleshooting, Data Analysis, Access, Research, Social Media Marketing
Education
Northern Arizona University 2013 — 2016
Antelope Valley College 2009 — 2011
OhioHealth November 2014 - Present
Capital Building Services Group, Inc. March 2013 - June 2014
GCA Services Group September 2010 - February 2013
SMG, Greater Columbus Convention Center November 2003 - September 2010
Columbus City Schools July 1998 - March 2003
University of California, Berkeley July 1992 - June 1998
Unocal June 1990 - June 1992
ExxonMobil October 1987 - June 1990
Skills
Facilities Management, Operations Management, Contract Negotiation, Income Statement, Contract Management, Account Management, Budgets, Negotiation, Strategic Planning, Sales Management, New Business Development, Team Building, Process Improvement, Forecasting, Management, P&L Management, Training, Customer Service, Project Planning, Leadership, Human Resources, Process Scheduler, Customer Satisfaction, Inventory Management, Sales Operations, Team Leadership, Employee Relations, Purchasing, Vendor Management, Customer Retention, Procurement, P&L, Logistics, Building Maintenance, Business Development, Hiring, Performance Management, Facilities Operations, Supervisory Skills, Retail, Coaching
Education
Boston University
BS
Loyola University of Chicago
MBA
Mistras Group, Inc. June 2011 - Present
GCA Services Group July 2008 - June 2011
GCA Services Group July 2007 - July 2008
Newfield Exploration November 2006 - February 2007
Abracadabra Roadside Assistance September 2004 - November 2006
Kelly Services September 2002 - September 2004
Skills
Accounts Payable, Accounting, Outlook, Payroll, Invoicing, Auditing, SAP, Bank Reconciliation, Lotus Notes, Microsoft Office, Teamwork, JD Edwards, Accounts Receivable, Account Reconciliation, Financial Reporting, General Ledger, Tax, Microsoft Excel, Budgets, Forecasting, Credit, Employee Benefits, Human Resources
Education
Cuyahoga Community College
Associate's Degree, Accounting, 3.8
Conroe High School 1995 — 1999
Sam Houston State University
YPO - Young Presidents' Organization November 2013 - Present
BT Conferencing March 2012 - February 2013
BT Conferencing November 2010 - March 2012
BT Conferencing March 2006 - November 2010
GCA Services Group August 2005 - March 2006
APAC Customer Services October 2004 - June 2005
Affina August 1997 - June 2004
Skills
Organizational..., Operations Management, Business Management, Call Center Development, Training & Development, Business Transformation, Talent Development, Human Relations, P&L responsibility, Organizational..., Employee Engagement, Call Center, Customer Satisfaction, Coaching, Performance Management, Team Building, Process Improvement, Strategic Planning, Employee Relations, Change Management, Leadership Development, Mentoring, Customer Relations, Talent Management, Telecommunications, Performance Improvement, Problem Solving, Customer Service, Planning, Business Strategy, Staff Development, Organizational Change, Budgeting, Management Development, Instructional Design, Management Consulting, Career Development, Customer Experience, Public Speaking, Program Management, Team Leadership, Team Management, Yellow Belt Lean Six..., Project Planning, Budgets, Management, Call Centers, Leadership, Six Sigma, Start-ups
Education
Hampton University 2013 — 2013
Professional Food Manager Certificate, Food Service, Safety and Protection, HACCP
Kazahskij Universitet Meždunarodnyh Otnošenij i Mirovyh Jazykov 1990 — 1995
Training and Development/Foreign Languages
Piedmont Community College 2012 — 2012
Certification Program, Web Design (HTML, XHTML, CSS)
BT 2012 — 2012
Certification, Lean Six Sigma (Yellow Belt)
ALISON 2013 — 2013
Diploma, Psychology
Colleg America January 2012 - Present
GCA Services Group November 2009 - December 2009
ISS Facility Services A/S September 2009 - November 2009
Skills
computer skills, medical experience, feild experience, Long Term Care, trach care, stoma care, wound care, Charts, Catheter care-..., bed making, meal preping, some phlembotomy, peri care, Cpr Certified, First Aid Certified, Patient transfers-..., HIPAA, Vital Signs, EKG, injections., use of assisted devices, assisted with ADL's, personal an oral hygeine, Microsoft Office, Medical Terminology
Education
College America 2012 — 2013
Brookline College-Phoenix 2011 — 2011
Certificate, Patient Care Technician
Georgia Department of Labor May 2015 - Present
CBRE January 2014 - October 2014
GCA Services Group September 2012 - November 2013
Naval Recruiting Station May 2010 - September 2012
U.S. Navy, Amphibious Construction Battalion March 2007 - April 2010
US Navy January 2005 - February 2006
U.S Navy October 2002 - December 2004
U.S Navy November 2000 - September 2002
Skills
Electricians, Navy, Maintenance & Repair, Preventive Maintenance, Electricity, Military Training, Military Experience, Military, Inspection, Weapons, Electrical..., Personnel Supervision, Command, Electronics, Power Generation, Maintenance, Security, Electrical Safety, Wiring, Test Equipment, Force Protection, Operational Planning, Equipment Maintenance, Recruiting, Management, Supervisory Skills, Microsoft Office, Customer Service, Sales, Career Counseling, Mentoring, Presentations
Education
DeVry University 2014 — 2016
Associate of Science (A.S.), Network and System Administration/Administrator
Naval first line leadership
Navy Recruiter school
U.S Navy Electrician’s Mate “A” school
Woodstock Baptist Church January 2015 - Present
ChurchTrac Software, Inc April 2012 - Present
Normandy Park Baptist August 2011 - December 2014
GCA Services Group February 2011 - April 2012
Hillcrest Baptist Church May 2008 - August 2011
Skills
Facilities Management, Operations Management, Team Building, Facilities Operations, Customer Service, Budgets, Supervisory Skills, Process Scheduler, Building Maintenance, Contract Management, Inventory Management, Leadership, Strategic Planning, Distribution Center..., Coaching, Administration, Event Planning, Fundraising, Hiring, Leadership Development, Public Speaking, Training
Education
Southeastern Baptist Theological Seminary 2014 — 2017
Master of Divinity (M.Div.), Pastoral Ministry
The Baptist College of Florida 2011 — 2013
B.A., Christian Studies
Central Piedmont Community College 2002 — 2007
A.A., General Education
GCA Services Group July 2012 - Present
SSC Service Solutions January 2010 - July 2012
Bridgestone 1995 - 2009
Skills
Facilities Management, Operations Management, Budgets, Contract Management, Team Building, Customer Service, Contract Negotiation, Process Scheduler, Management, Inventory Management, Customer Satisfaction, Building Maintenance
Education
Ashworth College
Computer Systems Networking and Telecommunications
Motlow State Community College
Computer Software and Media Applications
GCA Services Group March 2014 - Present
Community United Head Start June 2008 - October 2011
Education
Ashford University 2010 — 2013
Associate's Degree, Accounting and Business/Management, 3.0
MHM Services, Inc., June 2013 - Present
GCA Services Group February 2013 - May 2013
Will Technology. Inc, May 2012 - August 2012
NASA September 2011 - December 2011
Sanmina July 2006 - August 2010
Skills
Microsoft Office, Electrical Engineering, Product Development, Matlab, Verilog, Embedded Systems, PCB design, VHDL, Electronics, FPGA, Pspice, C++, C, Labview, Microcontrollers, Analog Circuit Design, Troubleshooting, Testing, Manufacturing, Engineering, Program Management, Customer Service, Windows, Microsoft Word, Calibration
Education
Alabama Agricultural and Mechanical University 2004 — 2009
Electrical Engineering Technology, Electrical Engineering Technologies/Technicians
IAC Group August 2015 - Present
Lowe's Companies, Inc. July 2015 - August 2015
Lowe's Companies, Inc. October 2013 - July 2015
Lowe's Home Improvement February 2013 - October 2013
GCA Services Group June 2012 - February 2013
Estate of Jackson & Maraget Byers January 2009 - August 2012
Accurate Woodworking and Cabinetry March 2012 - June 2012
Baker College March 2011 - June 2012
Give Thanks Bakery October 2010 - June 2011
General Motors August 1997 - May 2009
Skills
Continuous Improvement, Product Development, Program Management, Manufacturing, Management, Furniture, Interior Design, Kitchen Cabinets, Residential Surface..., Color Schemes, Certifed Aging In Place..., 20/20 Design Software, CAD, Materials, Microsoft Word, Cross-functional Team..., Engineering, Purchasing, Customer Service, Kitchen & Bath Design, Interior Architecture, Textiles
Education
Baker College of Auburn Hills 2011 — 2012
NKBA Cerificate Kitchen & Bath Design, Interior Design, 3.8
Eastern Michigan University 1989 — 1992
BA, Interior Design
Michigan State University 1974 — 1978
BA, Clothing & Textiles - Retailing
Clarkston Senior High School 1971 — 1974
College Preparatory classes, College Prep
GCA Services Group 1998 - 2012
Skills
Account Management, New Business Development, Sales, Customer Service, Budgets, Team Leadership, Employee Training, Safety Training
Education
Central Carolina Community College 1995 — 1997
How to be a More Effective Team Leader
Central Carolina Community College 1995 — 1997
Human Resources Development
Central Carolina Community College 1995 — 1997
Employment Skills
Central Carolina Community College 1995 — 1997
Computer Numerically Controlled (CNC) Machinist Technology/CNC Machinist
SBM Management Services, LP June 2015 - Present
GCA Services Group July 2012 - June 2015
GCA Services Group June 2009 - July 2012
GCA Services Group July 2007 - June 2009
GCA Services Group January 2006 - July 2007
GCA Services Group April 2005 - January 2006
SUPERVALU February 2002 - December 2004
Skills
Budgets, Human Resources, Team Leadership, Auditing, Process Scheduler, Account Management, Office Administration, Financial Operations, Accounts Payable, Accounts Receivable, Customer Relations..., Development Of Employees, Quality Assurance, Expense Budget..., Data Analysis, P&L Management, Contract Negotiation
Education
Kaplan University 2015 — 2018
Bachelor of Science (B.S.), Business
Atlanta Technical College 1999 — 2002
Associate's Degree, Accounting
aResource February 2015 - Present
CSS Tuskegee, LLC. 2013 - Present
Recruiting & Human Resources Consultant 2010 - January 2015
GCA Services Group 2011 - 2011
Volt Services Group 2001 - 2005
US Navy 1997 - 2001
Skills
Personnel Management, Human Resources, Organizational..., Workforce Planning, Change Management, Talent Management, Employee Relations, Microsoft Office, Military Experience, Military Intelligence, Strategic Planning, Talent Acquisition, Recruiting, New Hire Orientations, Employee Training, Hiring Practices, Proposal Writing, Business Planning
Education
National University 2009 — 2011
Master of Arts (MA), Human Resources Management
Excelsior College 2008 — 2009
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Defense Language Institute 1997 — 1998
Certification, Spanish
GCA Services Group December 2014 - May 2015
"Migrant Tales" blog April 2014 - June 2014
"Election Cycle" film project January 2013 - March 2013
Walmart August 2008 - August 2010
Ukrop's Super Markets, Inc. July 2005 - May 2008
"The Panthianette" December 2006 - May 2007
More Than Clean, LLC 2004 - 2007
Education
Central Virginia Community College
American Sign Language (ASL)
Karlstad University 2013 — 2014
Virginia Commonwealth University 2009 — 2014
Tampereen yliopisto 2012 — 2013
Central Virginia Community College 2008 — 2009
J. Sergeant Reynolds Community College 2007 — 2008
Hermitage High School 2003 — 2007
22-credit Standard Diploma
GCA Services Group October 2014 - May 2015
Leesville Mobile Homes August 2012 - August 2013
Bradley's Lawn Care March 2009 - August 2013
ACS Heating and Air Conditioning April 2011 - July 2012
Skills
Microsoft Excel, Microsoft Word, Electricians, Air Conditioning, QuickBooks, Lawn Care, Management, mobile home escort..., PowerPoint, Friendly Personality, Social Media, Organization, Painting, Carpentry, Yard Management, Sports, Youth Work, Youth Leadership, Servant Leadership, Logical Thinker, Customer Driven, Customer Satisfaction, Team Leadership, Fitness, Finance, Human Resources
Education
Bob Jones University 2012 — 2014
Associate's in Business, Business/Commerce, General
Bob Jones University 2012 — 2014
Business Administration and Management, General
GCA Services Group September 2013 - Present
GTS LLC July 2011 - Present
Walmart May 2011 - July 2011
Cox Communications May 2008 - October 2010
US Army April 2004 - March 2008
N.E.W. Customer Service Companies, Inc September 2002 - April 2004
Skills
Accounting, Finance, Financial Accounting, Customer Satisfaction, Customer Service, Security, Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, QuickBooks, Security Clearance, Information Security, Guarding, Spreadsheets, RF, Telecommunications, Cashiering, Access, Troubleshooting, Networking, Software Installation, Telephone Skills, Satellite Communications, Leadership, Security Training, Teamwork, Firearms, Outlook
Education
DeVry University 2008 — 2012
Bachelor of Science (BS), Accounting
GCA Services Group July 2012 - Present
Charlotte Care Services, Inc. 2004 - Present
Central Piedmont Community College 2010 - 2012
NextCare Urgent Care November 2008 - August 2009
Presbyterian Hospital March 2007 - November 2007
Skills
Customer Service, Interpersonal Skill, Meet Deadlines, Organizational..., Prioritize Workload, Follow Through, Follow Directions, Conflict Resolution, Confidentiality, Microsoft Office, Microsoft Excel, Microsoft Word, Multi Tasking, Childcare, Early Childhood..., Hospitality, Urgent Care
Education
Central Piedmont Community College 2010 — 2016
Harding University High School 1995 — 1999
GCA Services Group July 2013 - Present
Starbucks September 2011 - July 2013
West Valley Medical Center February 2013 - May 2013
Target August 2008 - September 2011
Skills
Retail, Inventory Management, Store Management, Customer Service, Cashiering, Inventory Control, Driving Results, Time Management, Customer Satisfaction, Retail Sales, Visual Merchandising, Team Leadership, Microsoft Office, Cash Handling Experience, Planograms, Microsoft Excel, Leadership, Teamwork, POS, Income Statement, Training, Employee Training, Coaching
Education
Boisestate University 2011 — 2013
Bachelor of Arts (BA), General Business and Human Resource Mangement
College of Southern Idaho 2008 — 2011
Associate of Science (AS), Business Management/Entrepreneurship
GCA Services Group April 2011 - Present
IMG Worldwide August 2007 - July 2011
Global Crossing 2007 - 2007
MCI / Worldcom January 1983 - January 2004
Skills
Avaya, Customer Service, Vendor Management, Troubleshooting, Project Planning, Project Management, Telecommunications, Telephony, Communication, Analysis, Goal Oriented
Education
Baldwin-Wallace College
Business/Psychology
University of Cincinnati
Pat O'Brien Chevrolet August 2014 - Present
GCA Services Group July 2014 - August 2014
Health Design Plus March 2013 - February 2014
Exhibit Merchandising LLC July 2007 - November 2011
Weston Inc. April 2005 - October 2006
Dinesol Building Products June 2003 - March 2005
FedEx Supply Chain Services July 2000 - April 2003
Skills
Accounts Receivable, Accounts Payable, Account Reconciliation, General Ledger, Invoicing, Banking, Journal Entries, Financial Statements, Variance Analysis, Bank Reconciliation, Sarbanes-Oxley Act, Revenue Recognition, Financial Reporting
Education
Thomas Edison State College 2012 — 2015
Bachelor of Arts (BA), Liberal Arts and Accounting, 3.5 GPA
Cuyahoga Community College 2010 — 2012
Core Requirement Classes for Bachelor Degree, General
GCA Services Group October 2011 - June 2012
International Maintenance Corp. July 1994 - July 2011
INTERNATIONAL MAINTENANCE CORP., INC July 1994 - July 2011
INTERNATIONAL MAINTENANCE CORP., INC July 1994 - July 2011
Insurx July 1991 - July 1994
INSURx, INC July 1991 - July 1994
INSURx, INC July 1991 - July 1994
Meaden & Moore June 1987 - July 1991
MEADEN & MOORE, INC June 1987 - July 1991
Skills
Problem Solving, Accounting, Accounts Payable, PowerPoint, Customer Service, Public Speaking, Budgeting, Excel, Supervisory Skills, Administration, Word, Microsoft Office, Team Leadership, Customer Relations, Business Planning, Payroll, Outlook, Accounts Receivable, Contract Negotiation, Operations Management, Purchasing, JD Edwards, Budgets, Microsoft Excel, Finance, Invoicing, Employee Relations, Time Management, Financial Reporting, Microsoft Word
Education
Bryant & Stratton 2006 — 2009
3 Associates, Computer Science/Accounting/Human Resources
Bryant and Stratton College 2006 — 2009
Associate of Occupational Studies, Accounting; Accounting
Bryant and Stratton College 2006 — 2009
Associate of Occupational Studies, Human Resource Specialist; Human Resources
Bryant & Stratton College
Associate of Occupational Studies, Human Resource Specialist; Human Resources
Bryant & Stratton College
Associate of Occupational Studies, Accounting; Accounting
Bryant and Stratton College 1985 — 1987
Secretarial Program
Bryant and Stratton College
Associate's degree, Accounting
Ascende, Inc. (formerly, Employee Benefit Solutions) September 2011 - Present
Key Brand Entertainment, dba Broadway Across America April 2008 - July 2011
Live Nation October 2006 - April 2008
GCA Services Group January 2006 - October 2006
DS Waters May 1999 - January 2006
Innovis, a First Data Company November 1997 - April 1999
Skills
Employee Relations, Onboarding, Benefits Administration, Employee Benefits, HR Policies, Talent Management, HRIS, Performance Management, Talent Acquisition, Human Resources, New Hire Orientations, Organizational..., Recruiting, Budgets, FMLA, Leadership Development, Personnel Management, Policy, Program Management, SPHR, HR Consulting, Hiring, Interviews, Leadership, Management, Strategy
Education
University of Phoenix - ground campus 2002 — 2004
MBA, Business Administration
Ball State University - College of Business 1990 — 1994
BS, Human Resources Management
GCA Services Group September 2013 - Present
Compass group Chartwells K-12 June 2006 - August 2013
Scholastic Library Publishing June 2004 - June 2006
Paxton Patterson June 2000 - June 2004
Skills
New Business Development, Strategic Planning, Budget, Customer Service, Microsoft Excel, Sales Management, Microsoft Word, Food Service, Sales, Budgets, Marketing Strategy, Forecasting, Salesforce.com, CRM, Marketing, Management, Sales Operations, Project Planning, Strategy, Operations Management, Leadership, Coaching, Team Leadership, P&L Management, Training, Negotiation, Contract Negotiation, Sales Process, Pricing, Direct Sales, Lead Generation, Key Account Management, Account Management, Time Management, Customer Satisfaction, Cold Calling, Trade Shows, Selling, Customer Retention, Sales Presentations, Profit, Hiring, Catering
Education
Dallas Baptist University 1979 — 1980
B.S, Business
Magnum Logistics Inc February 2013 - Present
Weaver Ridge Golf Club April 2011 - Present
Cyd Gourmet Cafe and Catering December 2011 - October 2013
GCA Services Group October 2012 - February 2013
McWilliams Electric February 2005 - December 2011
Skills
Interpersonal..., Efficiency, Dependable Team Player, Logistics, Leadership, Integrity, Confidentiality, Data Entry, Goal Oriented, Critical Thinking, Phone Etiquette, Process Scheduler, Time Management, Customer Service, Teamwork, Customer Satisfaction
Education
Bradley University 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Psychology
Lake Park High School
5th Avenue Theatre August 2009 - Present
SEA ~ The Band August 2008 - Present
AFD/Typecast Films March 2010 - November 2011
GCA Services Group December 2004 - August 2008
Skills
Telemarketing, Operations Management, Building Maintenance, Public Speaking, Fundraising, Public Relations, Music, Voice Over, Program Management, Singing
Education
Saint Mary's College of California 1987 — 1988
Media & Broadcasting
Shoreline Community College 1989 — 1990
Music Technology
Bellevue Community College 1992 — 1994
Radio and Television Broadcasting Technology/Technician
University of Alaska Fairbanks 1990 — 1991
Communication and Media Studies
Seattle Central Community College 2009 — 2009
Web Page, Digital/Multimedia and Information Resources Design, 4.0
Cloud County Community College June 2014 - Present
GCA Services Group July 2011 - Present
Freelance Actor, Voice Over Talent, and Performing Arts April 1977 - September 2014
ARAMARK September 2006 - July 2011
US Army January 1991 - September 1999
Skills
Facilities Management, Operations Management, Team Building, Customer Service, Team Leadership, Microsoft Office, Project Planning, Strategic Planning, Microsoft Word, Purchasing, Sales, Change Management, Coaching, Management, Retail, PowerPoint, Supervisory Skills, Training, Sales Management, Contract Management, Public Speaking, System Administration, Program Management, Contract Negotiation, Marketing Strategy, Event Planning, Inventory Management, Leadership, Outlook, Facilities Operations, Facility Safety, Hazmat training, Hazmat Trained, EMT, Military Skills, Military Doctrine, Military, Acting, Voiceovers, Oratory, Speech Communications, Business Perspective, Union Relations, Union Experience, Union Interaction, Union Elections, Fire Safety, Firearms, First Aid, First Responder
Education
Cloud County Community College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Information & Network Technology, 3.5
Barton County Community College 1996 — 1996
Certification, Emergency medical technician, 4.0
US Academy of Health Scienes, US Army, Fort Sam Houston 1991 — 1992
Nursing, Nursing Science, 4.0
Atla Convenience Store (Conoco) February 2014 - Present
Losue Associates, Inc Marketing Solutions October 2013 - Present
Xerox October 2012 - Present
Walmart November 2013 - February 2014
Unemployed - seeking working May 2012 - October 2012
GCA Services Group 2010 - 2012
Office Depot February 2010 - July 2011
Office Depot June 1995 - February 2009
Skills
Computer Proficiency, Microsoft Word, Word Processing, Microsoft Excel, Adobe, Microsoft Publisher, PowerPoint, 10 Key, Bookkeeping, Customer Service, General Ledger, Invoicing, Leadership, Photoshop, Problem Solving, QuickBooks, Windows 7, Pricing, Sales Presentations, Event Planning, Data Entry
Education
Everest College-Colorado Springs 2009 — 2011
Accounting AAS, Accounting and Business/Management, Graduated
Pueblo Community College 1986 — 1987
Certificate, Accounting and Finance
Consolidated Precision Products September 2014 - Present
GCA Services Group April 2013 - April 2014
Rockwell Automation May 2012 - May 2013
The Presidents's Council September 2011 - August 2012
Corporate College East 2008 - 2011
International Marketing June 2007 - March 2008
Cleveland Municipal School District August 2000 - December 2006
Skills
Event Planning, Customer Service, Outlook, Administrative..., Microsoft Office, PowerPoint, Microsoft Word, Office Management, Microsoft Excel, Project Management, Access, Process Scheduler, Team Building, Strategic Planning, Public Speaking, Budgets, Project Planning, Coordination, Research, Data Entry, Notary Public, Training, Management, Time Management, Community Outreach, Event Management, Fundraising, Leadership Development, Organizational..., Policy, Program Management, Software Documentation, Nonprofits, Leadership, Public Relations, Administration, Social Media, Coaching, Social Networking, Payroll, Marketing
Education
Ultimate Medical Academy 2014 — 2016
Associate Degree, Medical Billing and Coding, Deans List
Cuyahoga Community College 2008 — 2010
Business Administration
Sawyer School of Business 1983 — 1985
Executive Secretary, Executive Secretarial Course
Bluefield State College 1970 — 1971
Accounting Major
GCA Services Group October 2012 - January 2013
Otis Spunkmeyer March 2008 - May 2011
Avature May 2007 - October 2007
IBM - BTO Division. General Motors Contract. February 2006 - May 2007
Teleperformance September 2003 - January 2006
Skills
Spanish, Organizational Structure, Talent Acquisition, Recruiting, Employee Relations, HRIS, Sourcing, Technical Recruiting, Onboarding, Social Networking
Education
The University of Texas at El Paso 2012 — 2014
Bachelor's degree, Multi/Interdisciplinary Studies
Austin Community College 2008 — 2011
Associate of Science, Business Administration
Society for Human Resource Management (SHRM) 2010 — 2010
Certificate, HR Generalist
Society for Human Resource Management (SHRM) 2008 — 2008
Certificate, Essentials of Human Resource Management
GCA Services Group January 2012 - Present
GCA Services Group October 2010 - Present
TMR Ideastream December 2007 - January 2009
Edgerton Technologies Corporation August 2005 - December 2007
Echostar Technologies Corporation January 2003 - July 2005
ICG Communications January 1996 - July 2002
Skills
Accounts Payable, Payroll, Accounts Receivable, Accounting, Analysis, Customer Satisfaction, Invoicing, Access, Management, Microsoft Excel, Purchasing, Microsoft Office, Customer Service, Contract Management, Auditing
Education
Lorain CC 2005 — 2005
SQL Certification
Arapahoe Community College 1996 — 1997
Accounting
RaceTrac Petroleum September 2015 - Present
Stevens Transport August 2014 - July 2015
Center For Spiritual Living Dallas/ Insight Books August 2012 - February 2014
GCA Services Group February 2012 - November 2012
Starbucks April 2010 - January 2012
Tom Thumb April 2008 - June 2009
Albertsons September 2007 - March 2008
MacDonald Builders December 2005 - June 2007
Skills
Customer Service, Visual Merchandising, Project Management, Team Building, Training, Project Planning, Purchasing, Inventory Management, Employee Management, Event Planning, Home Staging, Time Management, Real Estate Photography, Process Scheduler, Retail
Education
Colorado Technical University 2011 — 2015
Business Administration and Management, General
Allied Schools 2013 — 2013
Real Estate Saleperson's License
AT&T March 2015 - Present
Regions Financial Corporation January 2015 - March 2015
Marriott Hotels July 2014 - January 2015
FedEx Office January 2013 - May 2014
GCA Services Group January 2011 - December 2012
Crescent Processing Company October 2010 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Public Speaking, English, Java, HTML, Windows, Matlab, Event Planning, Time Management, Business, Office Administration, Administrative Work, Secretarial Skills, Clerical Skills, Clerical, Supervisory Experience, Management, Sales, Leadership, Social Networking, Budgets, Team Leadership, Marketing, Customer Satisfaction, Online Advertising, Social Media Marketing
Education
Bethel University 2010 — 2014
Bachelor of Science (B.S.), Organizational Leadership, 3.35
Austin Peay State University 2009 — 2010
Communication and Media Studies
Manpower Group Inc. April 2015 - Present
FleetLogix, Inc. April 2013 - April 2015
GCA Services Group December 2011 - April 2013
Southern california car Transport March 2009 - November 2011
RJR June 2007 - March 2009
Skills
CompTIA A+ Certification, Networking, Windows 7, Troubleshooting, Computer Repair, Computer Hardware, Windows Vista, OS X, Network Administration, Microsoft Technologies, CompTIA Network+..., Customer Service, Microsoft Office
Education
Coleman University 2014 — 2014
Comptia N +, Information Technology
Coleman University 2011 — 2011
Comptia A+, Information Technology
Cuyamaca College 2007 — 2008
Telecommunication Network Technician, Telecommunication Networks, B
Day & Zimmermann February 2015 - April 2015
CB&I January 2015 - February 2015
GCA Services Group August 2014 - August 2014
Geo. Gradel Co. January 2014 - April 2014
GCA Services Group October 2013 - November 2013
GCA Services Group May 2013 - September 2013
Arkansas Tech University July 2011 - December 2012
Skills
Good written and verbal..., Organizational skills, Ability to work while..., Self-reliant and..., Team player, Microsoft Office, Customer Service, Microsoft Excel, Management, Project Management, Microsoft Word, Strategic Planning, Sales, Teamwork, Budgets
Education
Arkansas Tech University 2008 — 2012
Bachelor of Arts (B.A.), Psychology
GCA Services Group July 2015 - Present
GCA Services Group June 2014 - July 2015
WS Packaging Group May 2013 - May 2014
WS Packaging Group February 2012 - May 2013
SSOE Group September 2011 - February 2012
Zwanenberg Food Group (USA) March 2010 - September 2011
The William Powell Company September 2009 - March 2010
Parker Hannifin April 2006 - September 2009
Worthington Cylinders October 2003 - June 2004
Skills
Benefits Administration, Employee Relations, Onboarding, Human Resources, HR Project Management, Recruiting, FMLA, New Hire Orientations, Ultipro, Payroll, Training, Kronos, Personnel Management, Performance Management, Employee Training, Interviews, Compensation & Benefit, ADP Payroll, Succession Planning, Change Management, Employment Law..., ADA compliance, Hiring, AAP, Unemployment, Development Of Employees, OSHA 10, HRIS, Compensation & Benefits
Education
The Ohio State University 2001 — 2006
Bachelor of Science; Bachelor of Arts and Science, Business Administration; International Business; Spanish
Capella University
Master's (In Progress), Business with a specialization in Human Resources, 4.0
Flex-N-Gate Corporation January 2013 - June 2015
GCA Services Group January 2012 - January 2014
Applebee’s Neighborhood Grill January 2006 - January 2012
Olga’s Kitchen January 2009 - January 2010
Ground Round Grill and Bar January 2007 - January 2008
Unos Chicago Bar & Grill January 2005 - January 2006
Skills
Criminal Justice, Criminology, Enforcement, Criminal Investigations, Police, Investigation, Crime Prevention, Community Policing, Interrogation, Criminal Intelligence, Evidence, Crime Scene..., Law Enforcement, Microsoft Office
Education
ITT Technical Institute-Dearborn 2011 — 2012
Associate's Degree, Criminology and Forensic Technologies, Graduating GPA 3.95 (96 credit hrs)
ITT Technical Institute-Dearborn 2011 — 2012
ITT Technical Institute-Dearborn 2011 — 2012
A.A.S, Criminal Justice
GCA Services Group January 2005 - Present
Compliance Management International 2001 - 2005
Aluminum Athletic Equipment Co. 1997 - 2001
Skills
RFI, RFP, Proposal Writing, Editing, Proposal Management, RFQ, Bids, Proposal Coordination, Formatting, Proposal Preparation, Proposal Review, Facilities Management, Janitorial Services, Writing, Budgeting, PowerPoint, Outlook, Word, Microsoft Office, Coordination, Excel, Marketing Management, Direct Mail, brochures, Budgets, Microsoft Word, Visio, e-mail marketing, Presentation Development, Team Management, Sales Reports, RFP Generation Reports, Team Building, Account Management, New Business Development, Sales Presentations, Sales Operations, Management, Business Development, Microsoft Excel, Contract Negotiation, Leadership
Education
DeSales University
MBA, Marketing
Gwynedd Mercy University
BS, Business/Marketing
Certainty Home Inspections May 2015 - Present
Dollar General May 2013 - May 2015
GCA Services Group December 2013 - January 2015
Ever-clean Services, Inc. August 2011 - December 2012
Skills
Customer Satisfaction, Microsoft Office, Microsoft Excel, Illustrator, Sales, AutoCAD, AutoCAD Architecture, Inventory Management, Training, Data Entry, Management, Customer Service, Building Inspections, Cash Handling, Quality Control, Time Management, Water Damage, Residential Homes, Leadership, Beaches
Education
American Home Inspectors Training 2015 — 2015
Professional Home Inspection, Building/Home/Construction Inspection/Inspector, A+
Allied Business Schools 2014 — 2014
Home Inspection, Real Estate
Ivy Tech Community College-Southwest 2011 — 2013
ServiceMaster Facilities Maintenance July 2015 - Present
The Realty Association April 2015 - Present
GCA Services Group October 2014 - Present
Zero Chairs Consulting, Corp March 2012 - Present
Wyndham Vacation Ownership August 2013 - March 2015
Faster Cables January 2011 - April 2014
Middle Tennessee State University August 2012 - June 2013
Delaware Valley Concrete Co., Inc. May 2011 - June 2011
Wyndham Worldwide March 2007 - April 2009
RealNet USA February 2007 - March 2008
Skills
Management, Leadership Development, College Teaching, Customer Service, Sales, Marketing, Training, Ready Mix Concrete, Internet Strategy, Social Media, Public Speaking, Human Resources, Customer Satisfaction, Microsoft Office, Microsoft Excel, Team Building, Strategic Planning, Research, New Business Development, Concrete Materials, Process Scheduler, Budgets, Construction, Contract Negotiation, Recruiting, Concrete Testing, Leadership, Teaching, WordPress, Sales Management, Entrepreneurship, Marketing Strategy
Education
Middle Tennessee State University 2011 — 2013
Masters Degree, Business Education, 3.3
Middle Tennessee State University 2008 — 2011
Bachelor of Science (B.S.), Concrete Industry Management, 3.2 GPA
Columbia State Community College 1998 — 2000
Business Administration and Management, General, 3.0
Plan B Engineering September 2015 - Present
GCA Services Group April 2014 - June 2015
JTA Health, Safety & Noise Specialists April 2013 - September 2013
Special Olympics Pennsylvania September 2009 - November 2010
USTA March 2009 - May 2009
Skills
Microsoft Office, PowerPoint, Event Planning, Fundraising, Athletics, Microsoft Excel, Social Media, Program Management, Social Networking, Facebook, AutoCAD, REVIT, matlab, SolidWorks, MicroStation, Visual Analytics, SAP2000
Education
Drexel University
Bachelor of Science, Architectural Engineering and Civil Engineering
Penn State University 2010 — 2011
Pursued Bachelor of Science, Engineering
Council Rock High School South 2006 — 2010
GED
GCA Services Group April 2012 - June 2013
Kelly Services October 2009 - April 2012
South Merrimack Christian Academy August 2006 - June 2007
Education
Walden University 2015 — 2017
Master of Science (M.Sc.)
Arizona State University
Bachelor of Science (B.S.)
GCA Services Group August 2015 - Present
Firehouse Subs February 2015 - August 2015
Power Play Marketing April 2014 - May 2014
Planet Fitness January 2013 - October 2013
Mom's Little Secret LLC March 2011 - December 2012
Lincoln Park Rec Center 2008 - 2012
Metro Construction January 2009 - January 2010
Texas Roadhouse 2009 - 2010
Skills
Telephone Skills, Teamwork, Process Scheduler, Filing, Time Management, Cpr Certified, Customer Service, Phone Etiquette, Data Entry, Sales, Restaurants, Cashiering, Appointment Scheduling, Schedules, Event Planning, Inventory, CPR Certification, Cash Register Experience, Restaurant Experience, Food and beverage..., Ability to drive, Experience with..., General knowledge of..., Highly motivated to..., Honest, trustworthy,..., Ability to handle..., AED, Fax, Customer Satisfaction, Sports, Ability to maintain..., Ability to perform..., Ability to work fast..., Able to establish and..., Able to handle food..., Able to handle and..., Microsoft Word, PowerPoint, Cash Register, Fitness, Outlook, POS, First Aid, Retail, Coaching, Sales Operations, Marketing, Facebook, Advertising, Social Networking
Education
Baker College of Allen Park 2014 — 2018
Bachelors of Business, Business Administration and Accounting, General
Trenton High School 2009 — 2012
Smith Grounds Management October 2007 - Present
GCA Services Group June 2012 - August 2012
Tru Green landcare June 2006 - July 2007
Skills
Landscape Maintenance, Landscaping, Landscape Design, Trees, Landscape Management, Lawn Care, Planting Plans, Plant Identification, Tree Planting, Landscape Construction, Garden Design, Horticulture, Irrigation, Landscape Lighting, Garden, Customer Service, Sales, Budgets, Landscape Assessment, Project Management, Process Scheduler, Landscape Ecology, Microsoft Excel, Gardening, Landscape Architecture, Landscape Planning, Site Planning, Retaining Walls, Irrigation Management, Team Building, Hedge Trimming
Education
UNCC 2012 — 2012
Certificate, Project Management
Universidad del Tolima 1991 — 1997
Bachelors, Agronomic Engineering
Movement Mortgage, LLC March 2015 - Present
Shop Boise Real Estate February 2014 - March 2015
A-1 Plumbing November 2012 - July 2013
ProPeople Staffing Group February 2011 - November 2012
GCA Services Group August 2010 - February 2011
ThyssenKrupp Elevator May 2008 - August 2010
DIRECTV 2002 - 2006
Skills
Customer Service, Microsoft Office, Outlook, Employee Relations, Human Resources, Microsoft Excel, Process Scheduler, Microsoft Word, PowerPoint, Team Building, Budgets, Recruiting, Process Improvement, Administrative..., Contract Management, Customer Satisfaction, Data Entry, Management, Contract Negotiation, Teamwork, Office Management, Administrative..., Sales, Investment Properties, Real Estate, Leadership
Education
Boise State University
Health and Medical Administrative Services
Chemeketa Community College
Core Classes
Joel E. Ferris High School, Spokane, WA
2.57
Spokane Community College
Medical Administrative/Executive Assistant and Medical Secretary, 2.76
NorthShore University HealthSystem December 2013 - Present
GCA Services Group June 2012 - February 2014
NorthShore University HealthSystem July 2013 - December 2013
University of Illinois at Chicago June 2007 - May 2010
Skills
Medical Coding, ICD-9-CM, ICD-10, CPT, Medical Records, Meditech, Mysis, 3M encoder, Specimen Processing, Human Anatomy, Medical Terminology, Microsoft Excel, Microsoft Word, Visio, Epic Systems, EHR
Education
Oakton Community College 2011 — 2013
Associate in Applied Science, Health Information/Medical Records Technology/Technician
University of Illinois at Chicago 2007 — 2010
Bachelor of Arts (B.A.), History
DePaul University
Master of Science (MS), Health Informatics
GCA Services Group January 2009 - Present
GCA Services Group November 2006 - 2009
Hamm's Tree Service May 1996 - July 2008
Rosewood Care Center 1998 - 2002
Skills
Recruiting, Management, Customer Service, Customer Satisfaction, Employee Relations, Payroll, Team Building, Budgets, Process Scheduler, Contract Negotiation, Accounts Payable, Process Improvement, Time Management, Account Management, New Business Development, Hiring, Strategic Planning, Leadership, Microsoft Office, Team Leadership, Accounting, Purchasing, Proposal Writing, Public Relations, Inventory Management, Project Planning, Facilities Management, Supervisory Skills, Problem Solving, PowerPoint, Six Sigma, Fundraising, P&L Management, HR Policies, Advertising, Income Statement, Sales Operations, Customer Relations, Budgeting, Excel, Scheduling, Payroll Administration, Management Presentations, Employee Hiring, Profit & Loss Management, Recruitment Advertising, Unemployment Claims, Mailroom, Sales Support, Export Documentation
Education
Sparland High School 1983 — 1986
Ashworth College
Associates, Human Resources, 3.5 GPA
Aspen Dental August 2015 - Present
Advocare March 2014 - Present
Omaha Steaks January 2015 - August 2015
GCA Services Group May 2013 - March 2015
Blast Fitness December 2013 - June 2014
EbLens May 2011 - September 2013
Education
University of Rhode Island 2010 — 2014
Bachelor of Science (BS), Biology/Biological Sciences, General, 2.7
Columbia University College of Dental Medicine 2012 — 2012
United States Army Reserve April 2008 - Present
GCA Services Group November 2013 - May 2014
Securitas July 2007 - November 2010
US Army August 2003 - December 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Military, Project Management, System Administration, Administrative..., Access, Access Control, Remote Access, Adobe Creative Suite, Network Administration, Adobe Acrobat, Office Administration, Communication, Customer Service, Leadership, Team Leadership, QuickBooks, Windows, Web Design, Web Development, Risk Assessment, Internet, IP, Interviews, Organization, Office Management, PowerPoint, HTML 5, Java, JavaScript, XML, XHTML, Visio, Biotechnology, Network Security, Social Networking, PC building, CBRN, Security, Training, Personnel Security, Combat, Marksmanship
Education
American InterContinental University 2007 — 2008
Associate of Arts and Business Administration, Business Administration and Management, General
GCA Services Group October 2012 - May 2013
US Army December 2006 - December 2012
Skills
Facilities Management, Operations Management, Food Safety, Team Building, Supervisory Skills, Contract Management, Inventory Management, Forklift Operator, Safety Management..., Preventive Maintenance, Contract Negotiation, Process Scheduler, Customer Service
Education
Concordia University-Seward 2003 — 2004
Olshan Foundation Solutions September 2014 - Present
GCA Services Group January 2014 - April 2014
US Army Reserve April 2010 - January 2014
Habitat for Humanity July 2013 - November 2013
Chick-fil-A January 2013 - June 2013
Clemson University 2011 - 2012
Play It Again Sports September 2009 - March 2011
US Army, 1st Cavalry Division August 2005 - December 2008
Skills
Microsoft Office, Customer Service, Military, Security Clearance, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Military Experience, Team Leadership, Military Operations, Army, Inventory Management, DoD, Public Speaking, InDesign, Camtasia, Adobe Creative Suite, Marketing Communications
Education
Clemson University - College of Business and Behavioral Science 2009 — 2012
Bachelor of Science, Business Management
Spanish River High School 1998 — 2002
High School Diploma, College Prep
Centinela Feed & Pet Supply February 2013 - Present
BTS Thrift Boutique 2011 - 2012
GCA Services Group November 2009 - March 2011
Embassy Suites 2008 - 2009
Hilton Grand Vacations 2008 - 2009
Best Western International May 2003 - August 2003
Skills
10 Key, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Production Lines, Quality Assurance, Hotels, Food & Beverage, PowerPoint, Hospitality, Sales, Auditing, Customer Service
Education
Cuesta College 1999 — 2002
Associate of Arts (A.A.), Business Administration and Management, General
Effex Management Solutions June 2015 - Present
GCA Services Group March 2015 - June 2015
Pace August 2014 - March 2015
Alternative Energy Inc May 2014 - August 2014
Walmart March 2008 - August 2014
Skills
Windows XP Pro, Windows 7, Microsoft Office, Soldering Iron, Solidworks, Visual C++, Electro-mechanical..., Customer Service, PowerPoint, Marketing, Photoshop, AutoCAD, SolidWorks, Engineering, Troubleshooting, C++, Java, Research, Strategic Planning, Management
Education
Arizona State University 2012 — 2016
BSE, Electrical Systems Engineering
Arizona State University
Electrical Systems Engineering
GCA Services Group June 2014 - Present
Comcast June 2013 - January 2014
TD February 2013 - April 2013
Certified Control Systems May 2012 - June 2012
Aerotek May 2012 - May 2012
Schwelling Recruiting Services 2009 - 2011
Skills
Clerical Skills, Office Administration, Human Relations, New Business Development, Small Business..., Management Consulting, MS Office Suite, Telecommunications, Customer Service, Employee Benefits, Training & Development, Professional Staffing, Sales Support, Marketing Communications, People Skills, Microsoft Office, Employee Training, Temporary Placement, Sales Operations, Account Management, Leadership, Time Management, Human Resources, Coaching
Education
Ashford University 2014 — 2015
Master of Business Administration (M.B.A.), Organizational Leadership
New Horizons Learning Center 2012 — 2013
Certification, Computer and Information Systems Security/Information Assurance
Edward Waters College 2003 — 2009
Bachelor's degree, Computer and Information Sciences and Support Services
Computer Data Source, Inc January 2015 - Present
Ancero September 2013 - December 2014
IPR International August 2010 - March 2013
ARINC August 2007 - September 2009
GCA Services Group December 2005 - August 2009
Skills
Cloud Computing, Data Center, Virtualization, Project Management, Networking, Outsourcing, IP, New Business Development, Account Management, Information Technology, Technical Support, Solution Selling, Selling, SaaS, Managed Services, Telecommunications, Business Development, Enterprise Software
Education
Clemson University 1995 — 1999
Business, International Business/Spanish/Economics
Pontificia Universidad Católica de Chile 1998 — 1998
Gulf South Trane July 2013 - Present
GCA Services Group June 2010 - May 2013
Skills
Maintenance & Repair, Facilities Management, Operations Management, Contract Management, Contract Negotiation, Team Building, Facilities Operations, Budgets, Customer Service, Building Maintenance, Management, Process Scheduler
Education
Colorado Technical University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Colorado Technical University
AA, Medical Billing and Coding
Ingram Content Group November 2011 - Present
Evermore Recycling September 2011 - November 2011
Nissan Smyrna, TN March 2011 - October 2011
GCA Services Group November 2007 - July 2010
Vanderbilt University Medical Center September 2002 - October 2007
Quebecor Printing January 1988 - September 2002
Skills
Process Improvement, Customer Service, Budgets, Microsoft Excel, Contract Management, Account Management, PowerPoint, Employee Relations, Operations Management, Management, Sales, Team Building, Procurement, Sales Management, Retail, Training, Leadership, Process Scheduler, Human Resources, Sales Operations, Access, Project Management, Payroll, Administrative..., Employee Benefits, Strategic Planning, Purchasing, Time Management, Contract Negotiation, Continuous Improvement, Recruiting, Inventory Management, Marketing, Invoicing, Negotiation, Hiring, Analysis, New Business Development, Customer Satisfaction, Marketing Strategy, Team Leadership, Forecasting, B2B, Social Networking
Education
Draughon's Jr College 1993 — 1994
Business Management
Austin Peay State University 1992 — 1992
Business Management
Aztec Facility Services November 2010 - Present
URS - Washington Division (Contractor at Caterpillar. Inc) October 2008 - September 2009
GCA Services Group October 2006 - October 2008
BC Petro Partners, LLC August 2003 - July 2006
Clark Retail Enterprises 1992 - 2003
Skills
Team Building, Strategic Planning, Budgeting, Vendor Relations, Customer Relations, Budgets, Customer Service, Management, Purchasing, Process Scheduler, Merchandising, Contract Negotiation, Operations Management, Negotiation, Business Development, Facilities Management, Retail, Contract Management, Project Management
Education
American InterContinental University 2012 — 2013
Master of Business Administration (MBA), Operations Management and Project Management
American InterContinental University 2010 — 2012
BBA - Business Administration, Business Administration/Project Management, summa cum laude
University of Illinois at Chicago 1991 — 1992
Certificate, Enterpreneurial Studies
GCA Services Group March 2014 - Present
Wilton November 2012 - May 2014
Avis Budget Group June 2013 - March 2014
University of Phoenix November 2009 - November 2013
Baker College June 2007 - February 2013
Baker College: Digital Video Production 2011 - May 2012
Central Michigan University August 2008 - May 2009
Wayne State University August 2006 - August 2007
WILX-TV 2000 - 2000
Walt Disney World August 1997 - August 1998
Skills
Non-linear Editing, Adult Education, Microsoft Office, Editing, Writing, Public Speaking, Teaching, Research, PowerPoint, Word, Higher Education, Excel, Final Cut Pro, English, Television, Production, E-learning, Video, Video Production, Video Editing, Time Management, Student Affairs, Social Networking, Staff Development, Distance Learning, Critical Thinking, Academic Advising, E-Learning, Broadcast, Student Development, Instructional Design, Resume Writing, Career Counseling, Curriculum Development, Campus, Curriculum Design, College Teaching, Admissions, Leadership Development, Career Development, Copywriting
Education
Wayne State University 2005 — 2010
PhD, ABD, English - Film & Media
Central Michigan University 2003 — 2005
MA, Broadcast & Cinematic Arts
Michigan State University 1998 — 2000
Bachelor of Arts (B.A.), Telecommunication
University of Michigan-Flint 1995 — 1998
Communication, Computer Science
Employment Marketing July 2015 - Present
GCA Services Group March 2014 - August 2015
Chandler HR Consulting February 2013 - March 2014
Thoro Packaging 2010 - 2013
California Employment Development Department 2009 - 2010
Nutrilite 2007 - 2009
Ajilon 2005 - 2006
XPO Logistics, Inc. 2004 - 2005
Sport Carriers, Inc. 2003 - 2004
Center Manufacturing, Inc. 2000 - 2003
Skills
Employment Law, Payroll, Employee Relations, Training, People Skills, Budgets, Recruiting, Workers Compensation, Human Resources, Process Improvement, Employee Training, Talent Acquisition, Career Counseling, Interviews, Management, Leadership, Employee Benefits, Sourcing, Resume Writing, Personnel Management, Deferred Compensation, Coaching, Policy, Technical Recruiting, 401k, Internal Investigations, Safety, Employee Handbooks, Employee Wellness..., Corporate Events, Mergers & Acquisitions, Closings, Business Strategy, Culture Change, Career Development, Onboarding, College Recruiting, Conflict Resolution, Hiring, HRIS, Talent Management, Workforce Planning, Succession Planning, Benefits Administration, Applicant Tracking..., New Hire Orientations, Employee Engagement
Education
Pepperdine University, The George L. Graziadio School of Business and Management
Master of Business Administration (M.B.A.), Employment Law
California State University-Long Beach
BA, Interpersonal and Organizational Speech Communication
University of Phoenix
Certification, Human Resource Management
Glen A. Wilson HS
Diploma
Coombabah State High School
Virginia College April 2013 - Present
Bentley Automotive Group April 2010 - April 2014
Landers McLarty Nissan Huntsville June 2008 - April 2010
GCA Services Group February 2006 - May 2008
U.S. Army February 1994 - December 2004
Skills
Customer Service, Automotive, Sales, Sales Process, Customer Satisfaction, Sales Management, Vehicles, Team Building, Account Management, New Business Development, Customer Retention, Automobile, Training, Automotive Aftermarket, Time Management, Sales Operations, Microsoft Word, Cisco Technologies, Security Plus, Network Engineering, Linux System..., MS-DOS, Leadership, Microsoft Excel, Negotiation, Coaching, Microsoft Office, Public Speaking, Team Leadership, Strategic Planning, PowerPoint, Social Media
Education
Central Texas College 2013 — 2015
Computer Systems Networking and Telecommunications
Virginia College-Huntsville 2013 — 2015
Associate's Degree, Network Engineering
Ciuni & Panichi, Inc. January 2015 - Present
GCA Services Group February 2014 - December 2014
GCA Services Group May 2012 - February 2014
Chase June 2011 - June 2012
Cleveland State University February 2011 - May 2012
Cleveland State University September 2009 - May 2012
Skills
Microsoft Office, PowerPoint, Customer Service, Photoshop, Social Media, Data Analysis, Microsoft Excel, Salesforce.com, Data Entry, Outlook, Leadership
Education
Cleveland State University 2011 — 2015
Master's Degree, Accounting - Tax
Cleveland State University 2009 — 2011
Bachelor of Science (B.S.), Mathematics
The College of Wooster
GCA Services Group 2009 - 2015
GCA Services Group 2004 - 2015
GCA Services Group 2004 - 2006
Baptist Hospital Corporation 1999 - 2004
Tipton Farmers Cooperative 1994 - 1999
Skills
Sales, operations in..., NSBA, TSBA, TOSS, AASA,..., Management, Facilities Management, Team Building, Operations Management, Contract Negotiation, Leadership, Sales, Strategic Planning, New Business Development, Account Management
Education
Bethel University, College of Professional Studies
Bachelor of Science (BS), Business Management / Human Resources
Quilez & Associates, Inc December 2014 - January 2015
Goodwill Industries of Middle Tennessee, Inc. May 2014 - December 2014
Auomation Personnel Serivces January 2013 - August 2013
GCA Services Group August 2010 - January 2013
Caritas Nepal, BREP March 2008 - December 2009
Skills
Quality Control, Forklift Operator, Teamwork, Quality Assurance, Basic Computer with..., Instructor, Facilities Management, Time Management, Machinery, Order Fulfillment, Clean Rooms, Materials, Process Improvement, Office Equipment, Floors, Filing, GMP, Schedules, Vital Signs, Drawing Blood, Injections, EKG, Patient Education, Rapid urinalysis, Room preparation, Supply Management, Customer Service
Education
Remington College-Nashville Campus 2013 — 2014
Diploma, Medical/Clinical Assistant
Tennessee Technology Center 2012 — 2012
GED, GED
College of Software Engineering 2009 — 2009
Diploma, Advanced Computer Course
Mary Kay Idependent Consultant May 2012 - Present
GCA Services Group, October 2010 - May 2011
Gail Rapps June 2008 - October 2010
Crooked River Bookstore September 2005 - November 2008
The Northrop Bookstore September 2004 - March 2007
SourceOne Healthcare Technologies 2002 - 2004
Philips Medical Systems 2000 - 2002
The Sherwin-Williams 1987 - 2000
Sherwin Williams 1985 - 2000
Skills
Team Building, Leadership Development, Employee Relations, Sales, Customer Service, Marketing, Event Management, Sales Management, Training, Coaching, Strategic Planning, Customer Satisfaction, Team Leadership, New Business Development, Human Resources, Account Management, Sales Operations
Education
Bowling Green State University 1981 — 1985
BSBA
GCA Services Group May 2011 - Present
Staveley Services North America, Inc. 1998 - May 2011
Education
Austin Peay State University 1989 — 1992
BBA, Business Management
University of Tennessee-Knoxville 1988 — 1989
BBA, Business Management
GCA Services Group January 2009 - Present
The Sherwin-Williams Company 2007 - 2008
Skills
CCH ProSystem fx, CCH Intelliconnect, Tax Research, Multi State Taxation, Income Tax, Reconciliation, JD Edwards, Audit, Accounting, Account Reconciliation, Auditing, Accruals, Tax, Budgets, General Ledger, Accounts Payable, Corporate Tax, Tax Returns
Education
Cleveland State University 2005 — 2008
Bachelor of Business Administration, Accounting
Consultant November 2008 - Present
GCA Services Group November 2008 - August 2010
Consultant December 2005 - November 2008
CORSA Performance October 2001 - October 2004
Fusion Medical Technologies (NASDAQ: FSON) September 1999 - April 2001
ADAC February 1996 - April 1999
Picker International February 1991 - October 1995
Westport Axle Corp., Division of Sifco do Brazil 1986 - 1989
Panax Trading Company, Division of Sifco do Brazil 1982 - 1986
Skills
SAP, Forecasting, Financial Reporting, Accounting, SEC filings, Mergers, Financial Analysis, Due Diligence, Strategic Planning, Consulting, Process Improvement, Turnaround Experience, Crisis Management, Risk Management, Hyperion Enterprise, Hyperion HFM, Spanish-speaking, Brazilian Portuguese, SAP FI/CO Configuration, SAP FICO, Oracle, Oracle Discoverer, Treasury Management, Khalix, Crystal Reports, Radar, Strategy, Mergers & Acquisitions, Auditing, Business Planning, Internal Controls, Budgets, ERP, Management, Hyperion
Education
Kenyon College 1980 — 1982
BA, Economics, cum laude
Cleveland State University 1976 — 1980
Finance
Dr Roof 2012 - Present
GCA Services Group 2009 - 2011
Corporate Express, a Staples company 2006 - 2008
Corporate Express UK 2003 - 2006
Skills
P&L Management, Profit, Facilities Management, FM, Operations Management, Sales Management, Account Management, B2B, Business Development, Competitive Analysis, Contract Negotiation, Customer Service, Entrepreneurship, Income Statement, Leadership, Logistics, Management, New Business Development, P, Sales, Sales Operations, Sales Process, Selling, Strategic Planning, Team Building
Education
California State University, Fresno 1985 — 1989
BA, Marketing
GCA Services Group July 2008 - Present
MetroHealth Medical Center January 1999 - October 2007
Skills
Payroll, Employee Relations, Accounting, Budgets, Account Reconciliation, Microsoft Excel, Customer Service, Employee Benefits, Financial Reporting, Microsoft Office, Outlook, Human Resources, Onboarding, Auditing, Customer Satisfaction, Performance Management, Accounts Receivable, ADP Payroll, Benefits Administration, Invoicing, Administration
Education
Cuyahoga Community College 1985 — 1988
Accounting and Finance
SupplyOne May 2013 - Present
NFI April 2013 - April 2013
Five Below October 2012 - February 2013
The AmeriHealth Mercy Family of Companies May 2012 - October 2012
F.A. Davis Company February 2012 - October 2012
Sealord Group Ltd October 2006 - February 2012
GCA Services Group November 2005 - July 2007
Skills
Accounts Payable, Accounting, Accounts Receivable, Human Resources, Management, Financial Analysis, Lotus Notes, Invoicing, Microsoft Excel, Finance, Amitech, •Great Plains Dynamics, •PeopleSoft, •AS400, •Oracle, •J D Edwards, •Quick Books, •Solomon IV, •Lawson, •Excel, •MS Office Suite, •MS Word, Microsoft Office, Microsoft Word, PeopleSoft, QuickBooks, Budgets, Customer Service, Outlook, Account Reconciliation
Education
Community College of Philadelphia
Business Administration
Community College of Philadelphia
Business Administration and Management, General
- May 2014 - October 2014
GCA Services Group January 2011 - 2014
GCA Services Group June 2007 - December 2010
- 2005 - 2007
Skills
Account Reconciliation, Month End Close, Fixed Asset Management, Problem Solving, Systems Analysis, Project Coordination, Unclaimed Property, Instructional Manuals, JD Edwards, OnBase, ProBusiness, Report Writer/Rapid..., Oracle, Business Objects
Education
Ashland University 2013 — 2016
Master of Business Administration (MBA)
Continuing Education 2006 — 2008
Cleveland State University
Bachelor of Science (BS)
GCA Services Group May 2015 - Present
Colorad Commercial Services April 2014 - Present
Allied Waste August 2007 - Present
Crothall Healthcare November 2008 - April 2014
Costco Wholesale November 1990 - May 2006
Education
Community College of Aurora
The Home Depot January 2008 - Present
GCA Services Group February 2007 - Present
Education
City University of New York-College of Staten Island
GCA Services Group July 2010 - Present
Central Parking System March 2009 - September 2010
Avis Budget Group 2000 - 2008
Avis 1989 - 2000
Avis 1984 - 1989
Skills
Operations Management, Forecasting, Budgets, Analysis, Pricing, Performance Management, Human Resources, Income Statement, Process Scheduler, Inventory Control, Sales Operations, Sales, Training, Team Building, Management, Leadership, Hiring, Account Management, Customer Satisfaction, Fleet Management, Customer Service, Strategic Planning, Contract Negotiation, Process Improvement, Quality Assurance, Inventory Management, Time Management, Profit, Sales Management, Cold Calling, P&L Management, Customer Retention
Education
DePaul University 1978 — 1982
BS, Management
TOA Technologies Inc April 2012 - October 2012
GCA Services Group January 2009 - April 2012
American Building Maintenance Janitorial Services October 2006 - December 2008
WJ Franz & Company, CPA's February 1993 - December 2006
Education
Lakeland Community College 1999 — 2000
Certificate, Computer Programming RPG III & IV
Cleveland State University 1995 — 1995
None, Non-degree graduate
David N. Myers University 1990 — 1992
BS, Accounting
Bryant & Stratton Business Institute 1989 — 1990
Assoc, Accounting
HHR Consulting 2011 - Present
GCA Services Group 2011 - Present
Cleveland Clinic January 2010 - 2011
Cleveland Clinic 2004 - 2011
Metropolitan Bank & Trust 2000 - 2003
Center for Families & Children 1995 - 2000
Skills
Onboarding, Workforce Planning, Succession Planning, HRIS, Employee Relations, Employee Engagement, Leadership Development, Employee Benefits, Talent Acquisition, Talent Management, Performance Management, Change Management, Strategic Planning, Business Development, Global Management, Project Management, Problem Solving, International Relations, Organizational..., Strategy, Deferred Compensation
Education
Denison University 1973 — 1977
BA, Psychology & Economics
Answer Financial January 2015 - Present
Answer Financial April 2014 - January 2015
GCA Services Group January 2012 - October 2013
Nationwide Financial 2005 - 2009
Lane Bryant 1995 - 2004
AmeriCorps Alums October 1994 - October 1995
Skills
Interviews, Recruiting, Coaching, Customer Service, Employee Training, Leadership Development, Training, Microsoft Word, Team Building, Management, Time Management, Account Management, Call Centers, Employee Relations, Employee Benefits, Human Resources, Leadership, Insurance, Life Insurance, Microsoft Excel, Payroll, Microsoft Office, Performance Management, PowerPoint, Process Improvement, Public Speaking, Retail, Sales, Sales Management, Team Leadership
Education
Alcorn State University
GCA Services Group May 2011 - Present
National Express Corporation March 2007 - May 2011
Stock Transportation Ltd. /Durham School Services/National Express Corporation 2007 - May 2011
Skills
Transportation, Employee Relations, Transportation..., Process Improvement, Operations Management, Change Management, Project Management, New Business Development, Microsoft Excel, Microsoft Office, Team Leadership, PowerPoint
Education
Calvin College 1980 — 1984
BA, Business Administration
Team Orthodontics June 2015 - Present
Owens Harkey Advertising October 2014 - June 2015
GCA Services Group December 2013 - October 2014
Quicken Loans June 2012 - June 2013
Shootit! LLC August 2009 - January 2010
Skills
PowerPoint, Public Relations, Public Speaking, Social Media, Research, Microsoft Office, Microsoft Excel, Customer Service, Sales, Management, Marketing Strategy, New Business Development, Marketing, Training, Strategy, Social Networking, Leadership
Education
Arizona State University 2008 — 2012
Bachelor of Science (BS), Communication, General
GCA Services Group January 2011 - Present
GCA Services Group May 2008 - Present
Delivery driver January 2004 - January 2008
city of Ft.Collines 2001 - 2004
Skills
Microsoft Word, team building, Technical Ability, Customer Service, Microsoft Office, Time Management
Education
Colorado State University 1981 — 1982
Social Studies Teacher Education
Iowa State University 1974 — 1977
Bachelor of Arts (BA), Social Science Teacher Education
GCA Services Group September 2015 - Present
Fives Cinetic Automation January 2015 - July 2015
CEFLA April 2013 - January 2015
Inglett & Stubbs January 2012 - September 2012
Hunt Electric Corporation January 2009 - January 2011
White Electric Company, BMW Manufacturing January 2008 - January 2009
Parsons Electric LLC January 2007 - June 2008
Vector Electric January 2007 - January 2008
Unified Electrical Contractors January 2005 - January 2006
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Visio, Multisim, PLC Allen Bradley, AutoCAD, Electronics, Troubleshooting, Microsoft Office..., Windows 8.1, Siemens S7-200, Engineering, Electrical Engineering, LogixPro, Instrumentation, Commissioning, Maintenance & Repair, Preventive Maintenance, Electricians, Testing, Power Distribution, Control Systems Design
Education
ITT Technical Institute Charlotte, NC 2011 — 2014
Associate, Applied Science – Computer and Electronics Engineering Technology
Central Piedmont Community College 2006 — 2009
Electrical Maintenance & Installation, 3.0
Pekin Insurance April 2015 - Present
GCA Services Group August 2014 - April 2015
GCA Services Group November 2013 - August 2014
GCA Services Group February 2013 - November 2013
Jonah's Seafood House & 2601 Oyster Bar June 2011 - February 2013
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Legal Research, PowerPoint, Customer Service, Time Management
Education
Bradley University 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General, Economics
Dunlap High School 2004 — 2008
Briotix Inc. May 2014 - Present
CPI Card Group September 2013 - May 2014
GCA Services Group November 2012 - June 2013
Sonic Drive In February 2010 - November 2012
American Foods Group November 2008 - November 2009
Seaboard Foods November 2007 - October 2008
Mountain City Meats February 2004 - September 2007
Skills
Human Resources, Employee Relations, Leadership, Performance Management, Recruiting, Program Management, Interviews, FMLA, Strategic Planning, Negotiation, Policy, Employee Benefits, Personnel Management, Process Improvement, Employee Training, Customer Service, Training, Team Building, Onboarding, Management, Employee Engagement, HRIS, Hiring, Team Leadership, Payroll
Education
Colorado State University-Global Campus 2015 — 2018
Bachelor’s Degree, Human Resource Management
Green Guard Services Inc. June 2009 - Present
IDEXX Laboratories November 2011 - November 2013
Recall September 2010 - November 2011
GCA Services Group January 2009 - September 2010
Cintas 2006 - 2009
Skills
Sales Presentations, Sales Methodologies, Fortune 100, Small Business, Strategic Consulting, Presidents Club, Sales Management, Operating Models, Budget Creation and..., CRM, Leadership, Strategic Planning, Team Building, Sales Rep Training, Financial Analysis, P, Business Development, Sales Process, Negotiation, Sales Operations, B2B, Account Management, Strategy, Selling, Management, New Business Development, Marketing Strategy, Team Leadership, Contract Negotiation, Salesforce.com
Education
California State University San Marcos 1999 — 2004
BS, Business Management
GCA Services Group October 2006 - Present
Coles Quality Foods 2005 - 2006
American Wafer Co. 2002 - 2005
Kraft Foods Lifesavers Plant (with ServiceMaster) 1999 - 2002
Sky Chef International, O’Hare Airport (with ServiceMaster) 1998 - 1999
Schulze & Burch Biscuit Company (with ServiceMaster) 1997 - 1998
Post Cereal (with ServiceMaster) 1991 - 1996
The ServiceMaster Company 1978 - 1991
Skills
Account Management, Training
Education
College of DuPage 1992 — 1994
Bob Jones University 1970 — 1973
GCA Services Group May 2014 - April 2015
Crothall Healthcare September 2013 - March 2014
Stryker May 2011 - March 2012
Crothall Healthcare February 2010 - May 2011
Skills
Customer Service, Strategic Planning, Leadership, Project Management, Team Building, Microsoft Excel, Training, Budgets, Public Speaking, Operations Management, Process Improvement, Team Leadership, Project Planning, Change Management
Education
Southwest Tennessee Community College 2015 — 2017
Associate's degree, General Studies
Cuyahoga Community College 2007 — 2008
General Studies, 3.2
GCA Services Group May 2012 - Present
Tech USA October 2011 - April 2012
Mo-Te Drilling July 2008 - August 2010
Mo-Te Drilling May 2006 - July 2008
Skills
Microsoft Office, Class B CDL, CDL Tanker Endorsement, Customer Service, Time Management, Supervisory Skills, Microsoft Word, SQL, PL/SQL, VBA, Oracle Database..., Microsoft Access, Unix/Linux Shell..., Unix/Linux System...
Education
Anne Arundel Community College 2012 — 2015
Associate of Applied Science Computer Information Systems: Database Administration Option, Computer Information Systems, GPA 3.9
Southern Garrett High School 1997 — 2001
Ecolab April 2012 - Present
GCA Services Group June 2008 - April 2012
Skills
Account Management, Leadership, Management, Sales Management, Cold Calling, Team Building, Direct Sales
Education
Apollos University 2011 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Bethel College (TN) 2005 — 2007
Bachelors, Business Management and Administration
Middle Tennessee State University 2001 — 2004
GCA Services Group July 2010 - Present
Cebil Holdings October 2006 - July 2010
Avis Budget Group January 2004 - October 2006
Town Sports International September 2002 - January 2004
Skills
Training, Recruiting, Operations Management, Sales, Sales Management, Human Resources, Payroll, New Business Development, Sales Operations, Customer Satisfaction, Employee Relations, Team Leadership, Team Building, Cold Calling, Call Centers, Hiring, Temporary Placement, Performance Management, Facilities Management, Customer Service, Coaching, Conflict Resolution, Training & Development, Public Speaking, New Hire Orientation, Job Fairs, Recruitment/Retention, Employee/Labor Relations, Microsoft Office, Key Account Management, Inventory Management, Multi-state Payroll, Fleet Management, Retail, Sourcing, Interviews, Leadership Development, Employee Management, Talent Acquisition, Building Relationships, Temporary Staffing, Onboarding, Staffing Services, Sales Presentations, Personnel Management, Organizational..., Applicant Tracking..., Facilities Operations, Budgets, Account Management
Education
City University of New York-Hunter College 2000 — 2004
BA
GCA Services Group August 2013 - Present
MCCS July 1998 - July 2013
Skills
Customer Service, Inventory Management, Retail, Team Building, Microsoft Word, Training, Management, PowerPoint, Leadership, Budgets
Education
California State Polytechnic University-Pomona 1979 — 1982
Bachelor of Science (BS), Urban Planning
GCA Services Group August 2011 - October 2011
Skills
Employee Relations, Human Resources, Employee Benefits, Succession Planning, Training, Deferred Compensation, New Hire Orientations, Conflict Resolution, Management, Temporary Placement, Program Management, Time Management
Education
Temple University 1986 — 1990
Bachelors of Arts, Radio, Television and Film
Barry University
GCA Services Group July 2013 - Present
GCA Services Group May 2012 - July 2013
GCA Services Group January 2011 - May 2012
Skills
Payroll, Account Reconciliation, Accruals, Accounting, Auditing, Fixed Assets, Management, Employee Benefits, Analysis, Microsoft Excel, Kronos Timekeeping, Vantage
Education
Cleveland State University 2008 — 2010
Bachelors of Accounting & Business Administration, Accounting and Business/Management
GCA Services Group April 2012 - Present
Sodexo March 2007 - April 2012
Camden Products March 2003 - February 2007
IMIC Hotels September 2000 - March 2003
Vail Partners January 1985 - September 2000
Education
Appalachian State University 1979 — 1984
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
GCA Services Group January 2013 - Present
Phipps Conservatory July 2010 - December 2012
Phipps Conservatory 2002 - 2010
Phipps Conservatory 1996 - 2002
Phipps Conservatory 1994 - 1996
Phipps Conservatory 1991 - 1994
Skills
Public Speaking, Microsoft Office, Leadership, Team Building, Project Management, Teaching, Training, Budgets, Coaching, Project Planning, Change Management, Operations Management, Event Planning, Facilities Management, Management, Customer Service, Supervisory Skills, Contract Negotiation, Strategic Planning
Education
Dean Institute of Technology
Associate's Degree, Electrical Technician
Dean Technical Institute
Electrical Technician
GCA Services Group July 2010 - Present
Chicago Public Schools January 2000 - Present
U.S. Postal Inspection Service July 1995 - March 2004
Chicago Police Dept April 1986 - February 1987
Skills
Student Affairs, E-Learning, Career Counseling, tutoring, Non-profits, Community Sites, Events, Fitness, Higher Education, Internet, K-12, math,middle school, Teachers, Problem Solving
Education
DePaul University 1979 — 1984
B S Commerce, Business, Management, Marketing, and Related Support Services
University of Illinois
Bachelor of Arts (B.A.), Elementary Education and Teaching
GCA Services Group June 2011 - Present
Townsquare Media-Radio Peoria September 2010 - May 2011
WCBU Radio September 2009 - May 2011
Education
Bradley University 2007 — 2011
Bachelors of Science, Sports Communication
Link Staffing June 2011 - Present
Thompson Screen Prints August 2010 - June 2011
GCA Services Group August 2007 - August 2009
Education
Central Piedmont Community College 2003 — 2006
Liberal Arts
Rowan Cabarrus Community College 2001 — 2005
Liberal Arts
GCA Services Group January 2012 - Present
Healthcare Services Group, Inc 2008 - 2011
The Goodyear Tire & Rubber Company May 2007 - March 2008
Skills
Cold Calling, Account Management, Facilities Management, Human Resources, Recruiting, Employee Relations, Talent Acquisition, Team Building, Contract Negotiation, Customer Service, Employee Benefits, Sales, Talent Management, Organizational..., Applicant Tracking..., Process Improvement, Strategic Planning, Leadership, Management, Hiring, Outlook
Education
Central Michigan University 2012 — 2014
Master's Degree, Human Resources Management/Personnel Administration, General
Mount Olive College 2002 — 2003
BSBA, Management & Organizational Development
Greene Central High School
Greene Central High School
GCA Services Group February 2011 - Present
Chick-fil-A August 2010 - February 2011
M&G Commercial Inc. June 2006 - June 2010
Skills
Flim, computer work, culinary Arts, Music
Education
Art Institute of Atlanta 2005 — 2007
Associate of Arts (A.A.), Culinary Arts/Chef Training
GCA Services Group June 2013 - Present
wildcat service corporation 2012 - 2012
coler- goldwater hospital July 2006 - November 2011
Skills
Facilities Management, Food, Menu Development, Maintenance & Repair, Furniture, Windows, Emergency Management, Risk Assessment, Woodworking, Customer Service, Operations Management, Microsoft Office, Team Building, Hazardous Materials, Policy, Government, Supervisory Skills, Microsoft Excel, Strategic Planning, Leadership
Education
Ashford University 2013 — 2016
social / criminal justice
asa college 2006 — 2006
law enforcement studies
east side community high 1999 — 2003
high school diploma, general studies, etc
Gana-A'Yoo Services Corporation August 2014 - November 2014
GCA Services Group March 2012 - August 2014
Mel's Pump & Plumbing Inc. April 2001 - March 2012
US Army May 1995 - May 2001
Skills
Operations Management, Board of Director..., Leadership, Human Resources, Business Meetings, DOT Compliance, Grassroots Lobbying, Plumbing, Management, Facilities Management, Maintenance Management
Education
Cloud County Community College 2012 — 2013
Associate's Degree, General Studies, 3.75
Barton County Community College 1996 — 1997
GCA Services Group March 2010 - Present
On Point Construction April 2006 - March 2010
self employed / Sub-contractor July 2004 - March 2010
Skills
Facilities Management, Customer Service, Process Scheduler, Supervisory Skills, Customer Retention, Troubleshooting, Employee Relations
Education
Northwestern Technological Institute 2011 — 2012
Universal refridgerant licence w/ other endorsements, HVAC/R, 3.5
East Detroit High School 1998 — 2002
GED, General Studies
ManpowerGroup March 2015 - Present
Spansion 2014 - Present
GCA Services Group April 2012 - March 2013
Goodman Manufacturing 2013 - 2013
Manpower February 2011 - April 2012
Skills
Semiconductors, Manufacturing, Lean Manufacturing, Semiconductor Industry, Troubleshooting, Forklift Operation, Six Sigma
Education
Austin Community College 2014 — 2016
Nanoelectronics Manufacturing Technology Specialization
The Art Institute of Austin 2009 — 2010
Audio Production
Austin Community College 2006 — 2008
Electronic Engineering
Highland High School 2002 — 2006
High School Diploma
Inspire South August 2012 - November 2012
Panda Restaurant Group July 2012 - August 2012
Inspire South June 2011 - July 2012
Premieant April 2011 - June 2011
GCA Services Group April 2010 - November 2010
Threadgill's August 2008 - July 2009
Walmart March 2007 - December 2007
Fiesta Mart, Inc. July 2006 - December 2007
Skills
Customer Service..., Cashier Experience, Residential Homes, Hosting, Busser, Cleaning
Education
Austin Community College 2006 — 2008
80
Austin High School 2003 — 2006
90
Lamar Middle School 2002 — 2003
8
GCA Services Group October 2014 - Present
Las Casuelas Terraza 1990 - 2012
Skills
Customer Service, Microsoft Office, Hospitality, Microsoft Excel, Food & Beverage, Microsoft Word, Hospitality Management, Restaurants, Sales, Event Planning, Food, Hotels
Education
Ashford University 2011 — 2013
Bachelor"s Degree in Social Science, Soocial Science
GCA Services Group July 2014 - Present
Chartwells (Higher Education Division) September 2003 - July 2014
Captain's Table June 1984 - September 2002
ARAMARK September 1986 - April 1993
Skills
Menu Development, Culinary Skills, Restaurants, Food & Beverage, Food Service, Customer Service, Microsoft Excel, Inventory Management, Team Building, Purchasing, Inventory Control, Hospitality, Restaurant Management, P&L, Microsoft Office, Microsoft Word, PowerPoint, Negotiation, Food, Recieving, Menu Costing, Microsoft Publisher, Accounts Payable, Management, Cooking, Time Management, Food Safety
Education
Camden County College 1986 — 1988
Lower Merion High School 1980 — 1984
High School Diploma, Accounting
GCA Services Group November 2012 - Present
Save-A-Lot April 2010 - August 2012
TGI Fridays February 2005 - March 2010
Skills
Customer-focused Service, Customer Satisfaction, Cashiering, Cash-handling, Greeting, Accurate Data Entry, Attendance Management
Education
National Paralegal College 2013 — 2013
Academy of Court Reporting and Technology-Cleveland 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Paralegal
GCA Services Group June 2015 - Present
Cleveland State University August 2013 - May 2015
American Greetings June 2014 - February 2015
Lakeland Community College July 2012 - August 2014
Cleveland State University January 2012 - June 2012
Skills
Data Analysis, SAS programming, Data Mining, R, Statistics, Actuarial Exams, Minitab, Data Modeling, MS Excel Pivot Tables, SAS, Statistical Modeling, Mathematical Modeling, Time Series Analysis, Applied Mathematics, Data Management
Education
Cleveland State University 2013 — 2015
Master of Science (MS), Applied Mathematics with a Concentration in Statistics, 4.0
Cleveland State University 2009 — 2012
Bachelor of Science (B.S.), Applied Mathematics
Lebanon High
Lebanon High
Lebanon High School
GCA Services Group August 2013 - Present
UPS September 1976 - March 2008
Education
Alcorn State University
GCA Services Group 2014 - 2014
Buena Vista City Public Schools March 2012 - December 2013
Education
Miller-Motte Technical College 2014 — 2015
Rockbridge County High School 2006 — 2010
Standard Diploma, culinary Arts
GCA Services Group December 2012 - Present
Heavenly Clean August 1992 - December 2012
Mustek July 1990 - August 1992
Knott's Berry Farm June 1980 - July 1990
Education
Cerritos College 1980 — 1982
Accounting and Finance