Guest Services, Inc.
Industry: Management services company
DescriptionHeadquarters: Fairfax, VA Founded: 1917 Subsidiaries: Lancaster Foods, LLC, Boston Outdoor Recreation, Inc, The Lodge and Spa at Breckenridge
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Guest Services, Inc. Employees
Xanterra Parks & Resorts May 2014 - Present
Whole Foods Market May 2013 - November 2013
Montage Hotels & Resorts January 2013 - April 2013
Guest Services, Inc. May 2012 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Micros, Cash Handling Experience, Creative Writing, Film Production, Film Criticism, Editing, Photoshop, PowerPoint, Adobe Acrobat, Sales, Social Media, Cash Handling, Time Management, Event Planning, Store Management, Customer Service
Education
Portland Community College 2011 — 2012
Rancho Cucamonga High School 2007 — 2011
Forensic Building Consultants September 2014 - Present
Forensic Building Consultants April 2013 - September 2014
Freelance August 2012 - March 2013
Deer Valley Resort December 2011 - April 2012
Oehrlein & Associates Architects September 2008 - January 2012
Guest Services, Inc. August 2009 - November 2011
ARG Conservation Services May 2007 - August 2008
Architectural Resources Group 2007 - 2007
Skills
Historic Preservation, Project Management, LEED AP, Sustainability, Building Science, Building Evaluations, AutoCAD, Adobe Creative Suite, Research, Event Management, Social Media, Microsoft Office, Microsoft Excel, Public Speaking, Photoshop, PowerPoint, Event Planning, InDesign, Submittals, Adobe Acrobat, Non-profits, Illustrator, Photography, SketchUp, Apple, Mac OS, Construction, Construction Management, Architecture
Education
University of California, Berkeley 2003 — 2007
B.A. Architecture, Architecture and City Planning
Sodexo Corporate Services November 2010 - Present
Guckenheimer March 2006 - April 2010
Compass Group October 2005 - March 2006
Guest Services Inc. September 2002 - September 2005
Skills
Banquets, Restaurant Management, Cooking, Restaurants, Hospitality Management, Sanitation, Cuisine, Fine Dining, Recipes, Food Safety, Hospitality, HACCP, Food Industry, Wine, Hospitality Industry, Hotels, Pastry, Income Statement, Inventory Management, Menu Development, Hotel Management, Menu Costing, Serve Safe Certified, Chef, Facilities Management, Food Service Operations, Hiring, Resorts, ServSafe, Food Preparation, Food Cost Management, Banquet Operations, Food Cost Analysis, Recipe Testing, Food Quality, Culinary Management, Pre-opening, Gourmet, Profit, Menu Engineering, Purchasing, Labor Control, Customer Satisfaction, Meeting Planning, Micros, Cost Control, Seafood, New Restaurant Openings, Multi-unit, P&L
Education
Florida International University 2000 — 2002
Hospitality Management
Anne Arundel Community College 1998 — 2000
Associates of Applied Science, Food and Beverage Management
Red Apron (Penn. Quarter) March 2013 - August 2014
Bourbon Coffee DC October 2012 - October 2013
Whole Foods Market Foggy Bottom August 2011 - May 2013
Guest Services, Inc. March 2011 - August 2011
Skills
Customer Service, Cashiering, Food & Beverage, Cash Flow, Speed Reading, Creativity, Teamwork, Team Leadership, Always Punctual, Hardwork, Innovation
Education
Duke Ellington School of the Arts 2005 — 2008
The Art Institute of Washington
Aramark April 2015 - Present
Aramark July 2014 - April 2015
MaidPro April 2014 - September 2014
Cultural Homestay International January 2012 - November 2013
ORIFLAME COSMETICS January 2006 - December 2011
Guest Services, Inc. May 2011 - August 2011
UNIRED January 2011 - June 2011
Skills
Microsoft Office, Editing, Microsoft Word, PowerPoint, English, Customer Service, Microsoft Excel, Outlook, Teaching, Social Media, Creative Writing, Event Planning, Journalism, Advertising, Copy Editing, Social Media Marketing, Social Networking, Sales, Marketing Strategy, Copywriting, Video Production
Education
Universidad Pontificia Bolivariana 2006 — 2012
Bachelor's Degree, Communication, Journalism, and Related Programs, 3.8
Verasolve 2014 - Present
Guest Services, Inc. 2014 - 2015
ClubCorp 2012 - 2013
Maryland-National Capital Park and Planning Commission 2010 - 2013
The Sentinel Newspapers 2011 - 2012
The Diamondback 2011 - 2012
TEAM Enterprises 2011 - 2012
University of Maryland 2010 - 2012
Southwestern Consulting 2010 - 2010
Skills
Social Media, Editing, AP Style, Blogging, Facebook, News Writing, Social Media Marketing, Copy Editing, Storytelling, Journalism, Marketing, Public Relations, Online Journalism, Photography, Social Networking, Newsletters, Media Relations, Press Releases, Content Strategy, SEO, Digital Media, Web Content, Research, WordPress, Digital Marketing, Adobe Creative Suite, HTML, InDesign, Social Media Outreach, Web Design, Copywriting, Proofreading, Creative Writing, Video Editing, Reputation Management
Education
University of Maryland College Park
Bachelor of Arts (B.A.), Journalism
Guest Services, Inc. August 2014 - Present
Guest Services, Inc. May 2014 - August 2014
Guest Services, Inc. March 2013 - April 2014
Small Steps September 2012 - April 2013
Thomas Jefferson Foundation August 2010 - August 2011
Thomas Jefferson Foundation May 2010 - August 2010
Skills
Customer Service, Tourism, Museums, History, Museum Education, Archaeology, Public Speaking, Front Office, Data Entry, American History, Program Management, Process Scheduler, Volunteer Management, Office Management, Editing
Education
University of North Carolina at Greensboro 2007 — 2009
Bachelor of Arts, Anthropology
Boston Scientific January 2015 - Present
Bose Corporation May 2014 - August 2014
Andersen Corporation February 2013 - September 2013
Guest Services, Inc. May 2012 - September 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Matlab, Mathematica, ANSYS, C++, Mechanical Engineering, Engineering, SolidWorks, Teamwork
Education
University of Minnesota-Twin Cities 2011 — 2014
BME, Mechanical Engineering
LeanBox (leanbox.com) January 2014 - Present
Guest Services, Inc. January 2013 - January 2014
Guest Services, Inc. November 2012 - March 2013
InterContinental Hotels Group May 2012 - September 2012
Segterra December 2011 - May 2012
Chatham Bars Inn May 2011 - September 2011
Wentworth by the Sea Country Club April 2010 - January 2011
Managed Technology Partners November 2008 - January 2009
Glory Restaurant December 2007 - September 2008
CBE Technologies May 2005 - August 2007
Skills
Nutrition, Food, Restaurants, PowerPoint, Event Planning, Microsoft Office, Public Speaking, Social Media, Customer Service, Microsoft Word, Microsoft Excel, Facebook, Marketing Communications, Social Media Marketing, Research
Education
University of New Hampshire 2009 — 2012
BS, Nutrition Sciences
Oregon Symphony April 2014 - Present
Maxim Healthcare Services January 2014 - April 2014
Transtar Industries September 2013 - January 2014
Portland State University December 2012 - May 2013
Portland State University February 2011 - May 2013
Grand Teton National Park June 2011 - September 2011
Guest Services, Inc. June 2010 - September 2010
Accra Care May 2009 - January 2010
Skills
Writing, Microsoft Office, PowerPoint, Spanish, Fundraising, Alumni Relations, Excel, Word, Customer Service, Research Writing, Microsoft Word, Microsoft Excel, Social Networking, Community Outreach, Event Planning, Event Management, Management, Public Speaking, Social Media, Volunteer Management, Training, Outlook, Facebook, Creative Writing, Grant Writing, Teamwork, Photoshop, Program Development, Editing, Higher Education, Public Relations, Research, Nonprofits, Teaching, Leadership, Marketing Communications, Program Evaluation
Education
Portland State University 2010 — 2013
Bachelor of Arts, International Studies; Spanish and Community Health minors
Pontificia Universidad Católica Madre y Maestra 2013 — 2013
Community Health, Spanish
Portland Community College 2009 — 2010
Spanish, Writing, Geograpy
Saint Louis University, Madrid Campus 2007 — 2008
Spanish, Communications
Good Samaritan Clinic February 2015 - May 2015
FutureStaff September 2014 - February 2015
Southern Arc Dance Theater December 2013 - January 2015
Au Pair Italy May 2014 - August 2014
Haute Table Group, LLC January 2014 - May 2014
The Classic Cafe October 2013 - May 2014
Guest Services, Inc. May 2013 - October 2013
Newnan School of Dance 2008 - 2012
Newnan School of Dance 2007 - 2009
Skills
Mediation, Motivating Others, Customer Service, Representing an..., Event Planning, Hands-on Problem Solver, Answering Questions, Languages, Providing Information, Telephone Skills, Teaching, Assisting Group..., Empathy, Active Listening, Collaborating with..., Dealing constructively..., Demonstration, Proofreading, Typing, Defining Objectives, Movement/Dance, Ballet, Tap, Modern Dance, Ballroom Dance, Microsoft Suites, Photoshop, Dance, Nonprofits, Psychology, Hospitality, Google Docs, Social Services, Community Outreach
Education
Smith College School for Social Work 2015 — 2017
Master’s Degree, Clinical/Medical Social Work
The University of Georgia 2009 — 2013
Bachelor of Science (B.S.), Psychology
SignatureJC Events. May 2011 - Present
Matter of teaste August 2006 - May 2011
Guest Services, Inc. November 2003 - December 2006
Skills
Event Planning
Education
Universidad de San Martín de Porres 1965 — 1978
Certificado, Admistracion de Pesonal
Latinoamericano School 1962 — 1967
Hospitality Administration/Management
Guest Services, Inc June 2013 - August 2013
K-Mart June 2012 - August 2012
Bridgehampton Child Care Center June 2012 - August 2012
McDonald's Corporation June 2010 - March 2011
McDonald's Corporation June 2007 - August 2007
Skills
Sales, Computer Proficiency, Writing, Performing Arts, Teamwork, Social Networking, Leadership, Customer Service, Team Leadership
Education
Elizabeth City State University 2008 — 2014
Business Administration with a Concentration in Marketing and Management
Pasquotank County High School 2004 — 2008
High School Diploma
Guest Services, Inc. May 2014 - Present
HarborChase of Naples May 2010 - May 2014
Juniper Village at Naples January 2008 - May 2010
Ritz-Carlton 2006 - 2008
Chops City Grill 2005 - 2006
Emerson Inn & Spa 2004 - 2004
Lauretano Sign Group Worldwide 1999 - 2002
Saint Francis Hospital and Medical Center January 1995 - January 1999
Skills
Culinary Skills, Menu Development, Restaurants, Food, Restaurant Management, Event Management, Hospitality, Wine, Food & Beverage, Resorts, Team Building, Training, Hotels, Banquets, Catering
Education
The Culinary Institute of America 2003 — 2005
Associate, Occupational Studies with Honors
Rensselaer Polytechnic Institute 2003 — 2004
Master of Science, Management
University of Hartford 1976 — 1980
Bachelor of Fine Arts, Studio Arts
Arkin Tilt Architects October 2014 - Present
UIUC School of Architecture February 2014 - September 2014
DESIGN Duncan Miller Ullmann June 2013 - August 2013
Guest Services, Inc. June 2012 - August 2012
Grand Teton Lodge Company June 2011 - August 2011
Decked Out June 2010 - August 2010
Skills
SketchUp, Revit, Photoshop, Rhino, AutoCAD Architecture, Architecture, Model Building, Sketching, AutoCAD, InDesign, Architectures, Illustrator, Cinema 4D, Pencil, Ink, Watercolor, Pastel, Acrylic Painting, Charcoal Drawings, Visual One, Wood Shop, Photography, IES Virtual Environment, eQuest, Furniture Design, LEED, Urban Planning, Concept Design, Green Building, Adobe Creative Suite, Research, Layout
Education
University of Illinois at Urbana-Champaign 2012 — 2014
Master of Architecture (MArch), Architecture
University of Illinois at Urbana-Champaign 2008 — 2012
Bachelor's of Science in Architectural Studies (BSAS), Architecture
Ecole Nationale Supérieure d'Architecture de Versailles 2010 — 2011
Architecture
Benet Academy 2004 — 2008
highschool
Orchard Kitchen August 2015 - Present
UPS November 2014 - December 2014
Aston Educational Group January 2014 - August 2014
Western Washington University January 2011 - June 2013
National Park Service June 2012 - September 2012
Sodexo September 2009 - December 2010
Guest Services, Inc. June 2010 - September 2010
Rochester Institute of Technology March 2009 - May 2009
Skills
GIS, Geography, ArcGIS, Quantum GIS, ArcMap, Python, HTML, CSS, PHP, JavaScript, Drupal, Cartography, ESRI, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, ArcGIS Server, Spatial Analysis, Adobe Creative Suite, Photoshop, OS X, Research, Web Development, Web Mapping, Spatial Databases, Image Manipulation, Photography, Windows, Mac OS X, Linux, Web Design, Dreamweaver, Inkscape, GRASS GIS, Remote Sensing, Geoprocessing, Imagery Analysis, LiDAR, LibreOffice, Geomorphology, ENVI
Education
Western Washington University 2009 — 2013
Bachelor of Arts (B.A.), Geography
Rochester Institute of Technology 2008 — 2009
Photojournalism
South Whidbey High School
Squadron Posters May 2014 - Present
Best Buy October 2013 - February 2014
KIPP Foundation February 2013 - June 2013
Guest Services, Inc. March 2012 - September 2012
Toys R Us October 2011 - January 2012
Six Flags April 2011 - October 2011
Skills
Adobe Creative Suite, Graphic Design, Layout, Web Design, Typography, Posters, Logo Design, InDesign, Illustrator, Brochures, Dreamweaver, Mac, Digital Photography, Microsoft Office, Fine Art, Graphics, Adobe Acrobat, Illustration, Vector Illustration, Branding & Identity, Digital Illustration
Education
The Art Institute of Washington 2010 — 2013
Associate of Arts (AA), Graphic Design
Guest Services, Inc. March 2011 - Present
QA Testing March 2011 - Present
Metropolitan Healthcare Services July 2012 - March 2015
District Photo November 2010 - December 2011
Daghaley Canteen July 2009 - February 2010
United Nations High Commission for Refugees June 2006 - August 2009
CARE International July 2003 - August 2009
Education
Strayer University (VA) 2010 — 2011
Management Information Systems, General, 3.0 GPA
New Carrolton Library 2010 — 2010
Certificate in English as a Second Language
Adama University 1998 — 2001
Drafting and Manufacturing, 3.0 GPA
Whitsons Culinary Group November 2011 - Present
Whitsons Culinary Group 2001 - September 2011
Guest Services, Inc. 1993 - June 2001
Skills
PHR, FMP, Employee Relations, Hiring, Succession Planning, Recruiting, Onboarding, Talent Acquisition
Education
Suffolk County Community College
Jura Inc. May 2015 - Present
Express Employment Professionals January 2015 - August 2015
Guest Services, Inc. April 2014 - November 2014
Curry Nissan November 2013 - March 2014
NYC BOE Custodial Engineer January 2009 - June 2011
Skills
Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Social Media, Sales, Public Speaking, Facebook, Outlook, Research, Social Media Marketing, Budgets, Social Networking, Communication, Time Management, Teamwork, Marketing
Education
St. Joseph's College 2011 — 2013
Bachelor of Arts (B.A.), Communication
Aramark January 2014 - Present
ARAMARK July 2013 - December 2013
Aramark January 2011 - June 2013
Guest Services, Inc. November 2009 - January 2011
Levy Restaurants May 2008 - October 2009
Americrown Service Corporation December 2003 - May 2008
Skills
Catering, Sales, Food & Beverage, Menu Development, Food Service, Hospitality, Restaurants, Income Statement, Food, Training, Food Safety, Inventory Management, Management, Leadership, Event Management, Culinary Skills, Retail, Hiring, P&L Management, Marketing, Hospitality Management, Restaurant Management, Multi-unit, Banquets, Profit, Menu Costing, P&L, Fine Dining, Food Quality, Culinary Management, Recipes, ServSafe, Cuisine, Sanitation, Cooking, Food Preparation, Hospitality Industry, Wine, Labor Control, Hotels, New Restaurant Openings, Customer Satisfaction, Micros, Purchasing, POS, Multi-Unit, Customer Service, Collaborative Problem..., MICROS
Education
St. Lawrence University 1999 — 2003
BA, Spanish, Economics and Sociology
College of William and Mary August 2012 - Present
Guest Services, Inc. September 2009 - Present
GoodShuffle June 2014 - August 2014
Education
The College of William and Mary - The Mason School of Business 2014 — 2016
Minor, Marketing
The College of William and Mary 2012 — 2016
Bachelor of Arts (B.A.), Psychology, Junior
M/Y I'm on a boat! December 2014 - Present
M/Y Usher December 2013 - November 2014
Vail Resorts May 2011 - October 2012
Guest Services Inc June 2010 - October 2010
UPS Freight 2010 - 2010
Suffolk Public Schools 2006 - 2008
Camp Nor'wester 2004 - 2008
Denali Fitness May 2007 - September 2007
Skills
Research, Proofreading, Social Media, Editing, Teaching, Blogging, Leadership
Education
Virginia Commonwealth University 2008 — 2009
B.A., English
James Madison University 2001 — 2005
B.S., Technical and Scientific Communication
Guest Services, Inc. August 2014 - Present
Guest Services, Inc. June 2012 - July 2014
Guest Services, Inc. @ Hogan Lovells 2008 - 2012
Guest Services, Inc. 2005 - 2008
Skills
Customer Service, Food & Beverage, Human Resources, Hiring, Applicant Tracking..., Recruiting, Hospitality Management, Employee Relations, Hospitality, Sourcing, Process Scheduler, Management, Temporary Placement, Leadership, New Hire Orientations, PeopleSoft, Training, Employee Training, Payroll, Time Management
Education
The Catholic University of America 2014 — 2016
Master’s Degree, Human Resources Management and Services, 2nd year
University of Maryland College Park 2006 — 2011
Bachelor of Arts (B.A.), Cultural Anthropology
Comcast April 2015 - Present
Whetstone Company May 2014 - April 2015
Whetstone Company February 2014 - May 2014
ROSS Management Services June 2003 - February 2014
Housing Opportunity Commission January 2003 - May 2003
Fore Property Company April 2002 - December 2002
Household Finance, Inc December 2001 - March 2002
Forest City Enterprises, Inc March 1999 - November 2001
Tech Systems, Inc May 1996 - March 1999
Guest Services, Inc January 1994 - August 1998
Skills
Property Management, Apartments, Resident Retention, Real Estate, Rentals, Property, Yardi, Leases, Rent Roll, Affordable Housing, OneSite, Tenant, Fair Housing, Section 8, Lease-ups, Tax Credits
Education
Strayer University 1994 — 1996
Associate's degree, Computer and Information Sciences, General
The Salvation Army Northwest Division July 2015 - Present
Waggener Edstrom Communications September 2014 - April 2015
Waggener Edstrom Communications June 2014 - August 2014
University of Idaho Communications and Marketing August 2013 - May 2014
Real Needs on the Palouse August 2012 - December 2012
Guest Services, Inc. June 2012 - August 2012
Briggs Community YMCA May 2011 - August 2011
Skills
Writing news releases, Writing in AP style, Writing pitches, Proficiency with..., Proficiency with..., Proficiency with Excel, Managing social media, Managing multiple..., Working under deadline...
Education
University of Idaho 2011 — 2014
Bachelor's Degree, Public Relations
University of Limerick
Public Relations
Inpired Living at Hidden Lakes August 2013 - Present
LifeStyles Senior Housing Managers, LLC July 2012 - August 2013
Horizon Bay Retirement Living March 2010 - August 2010
Vector Marketing April 2009 - August 2009
Papa John's International March 2007 - August 2007
Guest Services, Inc. September 2006 - March 2007
Walgreens October 2005 - January 2007
Skills
Customer Service, Inventory Management, Cooking, Customer Satisfaction, Microsoft Office, Microsoft Word, Microsoft Excel, Time Management, Food Service, PowerPoint, Restaurants, Data Entry, Marketing, Hospitality
Education
State College of Florida-Manatee-Sarasota 2007 — 2012
Associate's Degree
booker high school 2003 — 2007
High School Diploma
Dept of Employment Services DC Govt January 2009 - November 2012
Allie Daycare January 2011 - August 2012
Guest Services, Inc. February 2008 - December 2008
DTLR Inc November 2006 - January 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Customer Service, Data Entry, Public Speaking, Outlook, 55-60 WPM, Avaya, People-Soft, Xerox, Adobe, Java
Education
Potomac College-Washington 2009 — 2014
Bachelor of Science (B.S.), Management Information Systems, General, second year
Cardozo High School
High School Diploma
Event Planner April 2011 - Present
Council of Protocol Executives 2005 - Present
Guest Services, Inc. December 2011 - February 2012
Yeshiva University February 2008 - March 2011
HSH Nordbank, New York Branch November 2007 - February 2008
The New Yorker Hotel September 2006 - November 2007
Show 2004 - 2006
The Kimberly Hotel 1999 - 2004
Skills
Event Management, Catering, Troubleshooting, Logistics, Registration, Event Planning, Budgeting, Hospitality, Client Relations, Microsoft Office, Outlook, Problem Solving, Coordinating Special..., Sales, Promotions, Research, Proposal Writing, Conferences, Contract Negotiation, Corporate Events, Social Events, Customer Service, Marketing, Events, Public Relations, Budgets, Food & Beverage, Trade Shows, Program Management, Meeting Planning, Private Events, Marketing Strategy, Marketing Communications, Process Scheduler, Wedding Planning, Parties, Public Speaking, Social Media
Education
The George Washington University
Public Administration
University of Massachusetts
B.A, Psychology and History
Independent Executive Human Resources Consultant June 2014 - Present
Blue Cross Blue Shield Association October 2013 - Present
Righttime Medical Care March 2012 - 2013
George Washington University 2012 - 2013
Dimensions Healthcare System April 2004 - March 2012
Guest Services, Inc. 1998 - 2004
Inova Health System 1993 - 1998
Howard University Hospital May 1992 - May 1995
QTech IT Consulting Solutions May 1989 - May 1992
The White House May 1986 - May 1989
Skills
Corporate Communications, Public Relations, Human Capital Management, Employee Engagement, Leadership Development, Succession Planning, Employee Training, Diversity & Inclusion, High Performance Teams, Physicians, Employee Relations, Talent Acquisition, Onboarding, Applicant Tracking..., Organizational..., Employee Benefits, Talent Management, Performance Management, Temporary Placement, Team Building, Recruiting, Deferred Compensation, Personnel Management, College Recruiting, Human Resources, Benefits Administration, Organizational..., HRIS, Employment Law, Organizational Design, Leadership, Workforce Planning, Coaching, Change Management, Management, Policy, Training, Executive Coaching, Interviews, Strategy, Technical Recruiting, FMLA, Internet Recruiting, Sourcing, Benefits Negotiation, Conflict Resolution, New Hire Orientations, Employer Branding, Hiring, HR Policies
Education
University of Maryland College Park
Bachelor of Science (BS), Human Resources Management
Eliassen Group January 2014 - Present
Strategic Partners Staffing Solutions December 2011 - Present
One Call Concepts December 2010 - December 2011
TEKsystems April 2007 - November 2010
Guest Services, Inc. June 1998 - April 2007
Skills
Internet Recruiting, Technical Recruiting, Benefits Negotiation, Staff Augmentation, Staffing Services, New Business Development, Account Management, Sales Management, Permanent Placement, Screening Resumes, Talent Acquisition, Contract Recruitment, Recruiting, Business Development, Applicant Tracking..., Performance Management, Temporary Staffing, Domestic Politics, Management, Training, Strategic Improvement, Employee Relations, Temporary Placement, Domestic Relations, Leadership, Screening, Strategic Consulting, Executive Search, American Foreign Policy, U.S. foreign policy, Information Technology, Interviews, Cross-functional Team..., American Politics, Foreign Policy, Strategic Intelligence, Customer Service, Strategic Partnerships, Foreign Affairs, Strategic Communications, Vendor Management, Consulting, Strategic Sourcing, Cross-sector..., Hiring, Cross-sector..., Strategic Forecasting, Foreign Policy Analysis, Employee Training, Cross-platform...
Education
University of Maryland Eastern Shore 1999 — 2004
Business Administration
Meade High School
Centerplate March 2012 - Present
Haute Catering March 2011 - March 2012
Guest Services, Inc. March 2009 - March 2011
1789 2000 - 2002
Skills
Mid-Atlantic cooking, Oil Painting, Creative Writing, Research, Historic Preservation, Chef, Culinary Skills, Cooking, Sanitation, Restaurants, Food & Beverage, Menu Costing, Pastry, Culinary Management, Food, Recipes, Hospitality, Gourmet, Cuisine
Education
Stratford University 1999 — 2002
Associate's degree, Culinary Arts/Chef Training
Guest Services, Inc. August 2013 - Present
Integracraft USA, Inc. October 2011 - 2014
Panera Bread April 2007 - August 2013
Panera Bread May 2007 - February 2011
Cajun Connection November 2005 - August 2006
Mary's Bistro, Mackinac Island April 2005 - October 2005
Pacific Sunwear December 2002 - January 2005
Skills
Time Management, Cashiering, Process Scheduler, PowerPoint, Microsoft Word, Teamwork, Customer Service, Microsoft Office, Retail, Microsoft Excel, Inventory Management, Leadership, Customer Satisfaction, Merchandising, Data Entry, Outlook, Management
Education
Purdue University 2004 — 2005
The Sweet Peach Diner May 2012 - June 2015
S&M Marketing and Consulting May 2008 - June 2015
Robert Kraft Group 2011 - February 2014
Damian' on the River Restaurant July 2007 - October 2011
RCA Research Chefs Association 1996 - 2011
Guest Services, Inc. January 1990 - July 2007
Guest Services, Inc. 1990 - 2007
The Culinary Institute of America 2003 - 2006
AARP 1991 - 2003
American Culinary Federation 1993 - 1998
Skills
Culinary Skills, Menu Development, Catering, Food Service, Cuisine, Food, Restaurants, Menu Costing, Food Safety, Food & Beverage, Fine Dining, Restaurant Management, Banquets, Seafood, Chef, Sauces, Recipes, Sanitation, Recipe Testing, Cooking, Hospitality Management, Culinary Management, Gourmet, Food Cost Management, Food Industry, Hospitality, P&L, Wine, HACCP, Event Management, Strategic Planning, Income Statement, Pastry, Budgets, Menu Engineering, Food Preparation, Food Quality, Inventory Management, Purchasing, Leadership, Team Building
Education
Culinary Institute of America 1980 — 1982
AOS, Culinary Arts
United Airlines August 2013 - Present
Air Wisconsin Airlines June 2010 - August 2013
Guest Services, Inc. December 2008 - June 2010
2AM Group January 2008 - November 2008
Palmetto Orthodontics January 2006 - January 2008
Diamond Staffing, Inc. October 2005 - January 2006
Lahey Clinic October 2001 - October 2005
Placement Pros September 2002 - May 2005
Saints Memorial Medical Center 2000 - 2003
Brazil 1996 - 1999
Skills
Portuguese native, Recruitment/Retention, Recruiting, Employee Relations, Human Resources, Talent Acquisition, Applicant Tracking..., HR Policies, Onboarding, Sourcing, Customer Service, Temporary Placement, New Hire Orientations, Training, PeopleSoft, Organizational..., Budgets, HRIS, Portuguese, Interviews, Benefits Administration, Management, Employment Law, Time Management, Process Improvement, Talent Management, Hiring, Internet Recruiting, Job Fairs, Leadership, Performance Appraisal, Personnel Management, Performance Management, Staffing Services, Technical Recruiting, Employee Benefits, Screening
Education
Greenville Technical College 2007 — 2009
certificate, Human Resources
Universidade de São Paulo 1993 — 1996
Bachelors, Dentistry
Hospice 2014 - 2015
Up to Par Management, LLC 2014 - 2014
Motley's Auction & Realty Group 2012 - 2014
Guest Services, Inc. 2011 - 2012
Advance Auto Parts 2005 - 2011
Skills
Accounts Receivable, Accounts Payable, General Ledger, Payroll, Account Reconciliation, QuickBooks, Bank Reconciliation, Accounting, Financial Reporting, PeopleSoft, Internal Controls, Financial Accounting, Cost Accounting, Access, Fixed Assets, Inventory Management, Process Improvement, Forecasting, Supervisory Skills, Data Entry, Microsoft Office, ADP Payroll, Outlook, Spreadsheets, Financial Analysis, Analysis, Income Statement, Training, Internal Audit, Auditing
Education
Strayer University
Bachelor’s Degree, Accounting
Smitten Ice Cream June 2015 - Present
Dosateria, LLC March 2015 - August 2015
Stevens Pass Mountain Resort September 2006 - March 2015
Chelan/King County - Stevens Pass Sewer District June 2013 - February 2015
ARAMARK May 2012 - August 2013
Explore Worldwide April 2010 - September 2010
Seward Windsong Lodge May 2009 - September 2009
Guest Services, Inc. May 2008 - September 2008
Delaware North Companies May 2007 - September 2007
Xanterra Parks & Resorts July 2006 - September 2006
Skills
Bartending, Restaurant Management, Restaurants, Budget Process, Hiring Personnel, Coaching Staff, Menu Development, Employee Training, Team Management, Operations Management, New Restaurant Openings, Front Office, Cooking, Menu Costing, Culinary Skills, Event Management, Sales, Food, Wine, Great Motivator, Concept Development, Menu Engineering, Culinary Management, P&L Financial Management, Highly motivated..., People Skills, Oral & Written..., Hiring Practices, Purchasing, Written & Oral..., Positive Discipline, Graphic Design, Housekeeping, Casino Gaming, Casino, Craps, Blackjack, Commercial Driving, Project Management, Custom Remodeling, Hospitality Management, Resorts, Hotels, Food & Beverage, Catering, Banquets, Fine Dining, P, Hiring, Hospitality
Education
Trident Technical College 2000 — 2002
Massanutten Ski Patrol January 2013 - Present
James Madison University Department of Engineering September 2012 - December 2013
Guest Services Inc May 2011 - August 2011
Grindflow Inc September 2010 - May 2011
Hampton Roads Academy August 2009 - May 2010
Busch Entertainment Corp May 2009 - July 2009
Busch Entertainment Corp August 2008 - May 2009
Busch Entertainment Corp April 2008 - August 2008
Skills
Environmental Awareness, PowerPoint, Environmental Science, Engineering, Microsoft Word, Microsoft Office, Leadership, Technical Writing, AutoCAD, Access, Statistics, Excel, Word, Internet, Troubleshooting, SimaPro, Life Cycle Assessment, Microsoft Excel
Education
James Madison University 2010 — 2015
Bachelor’s Degree, General Engineering and Integrated Science and Technology (ISAT), 5th Year Senior
Hampton Roads Academy 2007 — 2010
LC Business Solutions Inc. August 2006 - Present
Guest Services, Inc. September 1994 - May 2000
Skills
Customer Service, Team Building, Microsoft Office, Small Business, Employee Benefits, Microsoft Word, Customer Satisfaction, Microsoft Excel, Team Leadership, Insurance, Outlook, Sales Operations, Marketing Strategy, Benefits Administration, Workers Compensation, Strategic Planning, Marketing, Sales, Public Speaking, Sales Management, Payroll, Event Planning, Time Management, Leadership Development, New Business Development
Education
The Baptist College of Florida 2012 — 2015
Associate's degree, Divinity/Ministry
The Baptist College of Florida 2013 — 2014
Associates of Dvinity, Pastoral Studies/Counseling
Bankers Life September 2014 - Present
Unisys March 2012 - September 2014
Ridgewells Catering April 2010 - December 2013
Penn Street Tavern October 2007 - December 2008
Guest Services, Inc. April 2002 - August 2006
Skills
Food, Microsoft Office
Education
Prince George's Community College 2010 — 2010
Certification, A+ Practical & A+ Essential, Network & Security, Excel, Windows 7- 8, 88
General Communications Inc 1993 — 1994
Office Specialist Certification, Lotus 1-2-3, dBase, WordPerfect, Typing, 95
Culinary School of Washington DC 1987 — 1989
Associate of Arts (A.A.), Culinary Arts/Chef Training, 85
Coplex August 2015 - Present
The Purple Top January 2015 - Present
BackSpaceGroup April 2014 - Present
Family Video 2012 - 2014
Guest Services, Inc. 2010 - 2010
Skills
Link Building, Content Management, Content Development, Content Writing, Client Representation, Digital Marketing, Search Engine Ranking, Sales, PowerPoint, Facebook
Education
The University of Akron 2005 — 2009
Bachelor of Arts (B.A.), Mass Communication/Media Studies
White Gloves Cleaning Services Inc. July 2011 - Present
GuestServices Inc November 2001 - July 2011
Guest Services Inc January 2002 - June 2007
Guest Services Inc. 2001 - 2007
la Playa 2001 - 2002
Skills
Event Management, Hospitality Management, Food & Beverage, Restaurants, Catering, Hospitality Industry, Menu Development, Hotels, Wine, Food, Fine Dining, Event Planning, Team Building, Budgets, Training, Operations Management, Employee Relations, Public Relations, Banquets, Microsoft Word, Microsoft Excel, Marketing, Sales
Education
Royal Society of Arts, London 1979 — 1980
English Language and Literature/Letters
École des Ponts Business School 1975 — 1978
NY Sportimes July 2015 - Present
Washington Nationals March 2015 - July 2015
Guest Services, Inc. December 2014 - July 2015
Guest Services, Inc. October 2013 - December 2014
Miami Heat February 2013 - August 2013
Hurricane Junior Golf Tour August 2012 - December 2012
University of Miami June 2011 - June 2012
NASCAR February 2012 - May 2012
Washington Nationals June 2010 - August 2010
Northwest Washington Little League June 2008 - August 2009
Skills
Social Media, Press Releases, Sports Marketing, Sports Management, Microsoft Office, Sports, Coaching, Bluegolf, Time Management, Social Networking, Ticket Sales, Facebook, Equipment Management, PowerPoint, Communication Skills, Travel, Microsoft Word, Event Planning, Microsoft Excel, Public Speaking, Event Management, Tournaments, Tennis, CSI
Education
University of Miami 2010 — 2013
Bachelor's degree, Sports Administration
University of Scranton 2009 — 2010
Georgetown Preparatory School 2005 — 2009
High School Diploma
Guest Services, Inc. July 2012 - Present
Country Inn & Suites - BWI Airport, Baltimore July 2007 - July 2012
Country Inn & Suites - Cortland NY August 2005 - July 2007
Skills
Hospitality Industry, Hospitality Management, Customer Service, Revenue Analysis, Leadership, Hotel Management, Hotels, Management, Hospitality, Strategic Planning
Education
State University of New York College at Geneseo 1999 — 2002
Business Administration
AM Technical Solutions, Inc February 2015 - Present
Guest Services, Inc. April 2014 - October 2014
Maine Huts & Trails June 2011 - July 2013
Deleware North Corporation @ Sequoia National Park, CA March 2008 - February 2011
Kings Canyon Park Services Company April 2004 - May 2006
Skills
Retail, Restaurant Management, Management, Budgets, Training, Sales, Sales Management, P&ID, Isometric Drawings, Change Orders, Semiconductor Process...
Education
University of Maine 1998 — 2002
BS, Parks, Recreation & Tourism
InSync Solar March 2012 - Present
Guest Services, Inc. February 2009 - December 2010
Decorating with Fabric November 2008 - January 2010
Bear Mountain Inn February 2009 - August 2009
Brookside Bistro August 2007 - November 2008
Brookside Bistro August 2007 - November 2008
Education
State University of New York College at Plattsburgh 2009 — 2011
Bachelor of Science, Hospitality Management
University Of Plattsburgh 2007 — 2011
Bachelor of Science, Hotel, Restaurant and Tourism Management
State University of NY at
B.S
Teva Pharmaceuticals September 2013 - Present
Teva Pharmaceuticals July 2012 - September 2013
GUEST SERVICES, INC September 2006 - April 2013
CheapCaribbean.com July 2010 - June 2011
Sound Asylum June 2009 - September 2009
COX RADIO, INC June 2008 - January 2009
CALKINS MEDIA - WWSB ABC CHANNEL 7 May 2006 - July 2007
WWSB ABC Channel 7 April 2006 - July 2007
CALKINS MEDIA - THE May 2005 - March 2006
Philadelphia 76ers September 2002 - November 2004
Skills
Event Management, Writing, Editing, Radio, Press Releases, Executive Level..., Customer Service, Hospitality, Marketing Communications, Marketing Research, Marketing Strategy, Radio Advertising, Voice Over, Travel Planning, Media Relations, Organization, Multi Tasking, Solid computer skills, Professional Support, Fast Learner, Project Coordination, Project Management, Resource Development, Bartending, Contracts Administrators, Feature Articles, Management, Facebook
Education
CONNECTICUT SCHOOL OF BROADCASTING 2006 — 2006
Temple University 2001 — 2003
Bachelors of Science, Communications
Montgomery County Community College 1999 — 2001
Associate, Science - Liberal Studies
CB West
Guckenheimer September 2013 - Present
Huserik Consulting Services, LLC July 2009 - Present
Guest Services, Inc. 1997 - 2009
Guest Services, Inc. 1994 - 1997
Guest Services, Inc. 1990 - 1994
Skills
Strategy, Contract Negotiation, Management, Fundraising, Event Planning, Event Management, Budgets, Strategic Planning, Hospitality, Restaurant Management, Catering, Banquets, Leadership Development, Account Management, Food & Beverage, Menu Development, Leadership, Food, Income Statement, Sustainability, New Business Development, Program Management, Marketing, Team Building, Public Relations, Marketing Strategy, Hotels, Restaurants, Hospitality Management, Social Media Marketing, P&L
Education
UCLA
Bachelor's degree, Sociology
White Plains Business Improvement District March 2014 - Present
Crown Wholesale Drug July 2013 - March 2014
Active International May 2012 - August 2012
Guest Services, Inc. May 2009 - August 2011
Inn Credible Caterers May 2008 - November 2008
Skills
Social Media, Media Planning, Marketing, Facebook, PowerPoint, Customer Service, Retail, Constant Contact, Microsoft Office, Time Management, Public Speaking
Education
State University of New York at New Paltz 2009 — 2013
Bachelor of Science (BS), Marketing, 3.28
State University of New York at New Paltz
CBRE, Inc - Bank of America October 2014 - Present
Guest Services, Inc. 2012 - 2014
World Yacht LLC 2008 - 2012
Apple Metro 2005 - 2007
Spirit Cruises 2003 - 2005
Chartwells (Higher Education Division) 2000 - 2002
Aramark 1999 - 2000
Flik International - Compass Group 1993 - 1999
Marriott Hotels 1990 - 1992
Marriott 1986 - 1990
Skills
Food & Beverage, Hospitality, Banquets, Culinary Skills, Food Service, Hospitality Industry, Menu Development, Catering, Food, Customer Satisfaction, Management, Leadership, Restaurants, Hospitality Management, Restaurant Management, Hotels, Training, Customer Service, Fine Dining, Income Statement, Cooking, Cuisine, Vendor Management
Education
Saint Peter's University 2000 — 2003
MBA, Finance and International Business
Culinary Arts institute at Hudson County Community College 1990 — 1992
ABA, Culinary Arts
Saint Peter's University 1984 — 1990
BA, Political Science, Economics Minor
Grammer School.
The Culinary Institute of America
Menu Master's
Western Washington University September 2011 - March 2015
Whatcom County Democrats June 2014 - November 2014
Western Washington University December 2011 - June 2013
Guest Services, Inc. June 2012 - September 2012
Aramark September 2011 - December 2011
Skills
Leadership, Public Speaking, Research, Teamwork, Social Media, Political Theory, Networking, Writing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Management, Community Outreach, Restaurants, Photoshop, Food, Event Planning
Education
Western Washington University 2011 — 2015
Bachelor's Degree, Political Science and Government, 3.73
University of Hyderabad 2013 — 2013
Study Abroad, Political Science and Government
XO Communications Inc July 2006 - May 2007
Hawaiian Telecommunications February 2006 - July 2006
Verizon Long distance March 2000 - December 2005
Nextel Communications 1998 - March 2000
Snyder Communications Inc. August 1996 - 1998
Guest Services Inc. June 1991 - March 1996
New York City Police department 1973 - 1984
Skills
Private Investigations, Fraud, Security, Telecommunications, Enforcement, Loss Prevention, Fraud Detection, Strategic Planning, Internal Controls, Team Leadership, Customer Service, Vendor Management, Team Building, Business Analysis, Surveillance, Leadership, Executive Protection, Police, Investigation, Security Operations, Operations Management, Process Improvement, Law Enforcement
Education
City University of New York-John Jay College of Criminal Justice 1976 — 1981
Hanger, Inc. February 2011 - Present
Hanger, Inc. December 2005 - February 2011
American College of Cardiology May 2002 - December 2005
Success For All Foundation February 2000 - May 2002
Integrated Health Systems July 1996 - February 2000
Guest Services, Inc. January 1992 - July 1996
Guest Services, Inc. January 1988 - January 1992
Guest Services, Inc. April 1983 - January 1988
Skills
Business Intelligence, Microsoft SQL Server, ETL, Process Improvement, Business Process..., Project Management, Requirements Analysis, SDLC, Business Analysis, Integration, Management, Sarbanes-Oxley Act, Essbase, Software Project..., Application Lifecycle..., Data Warehousing, Revenue Cycle Management, IT Strategy, EDI, SharePoint, Enterprise Architecture, Visio, Financial System..., Epicor, Microsoft Dynamics, Lawson General Ledger, PeopleSoft Financial, OnBase, Hyperion Financial..., OBIEE, Microsoft Office, HIPAA, Supply Chain Management, Coupa, ExpenseWire, ReconNet, NextGen EPM, ITIL, Disaster Recovery, Business Continuity, ADP Payroll, ADP ReportSmith, Analysis, Business Process
Education
University of Maryland College Park
Business Administration and Management, General
ARAMARK February 2008 - Present
1853 Restaurant at McMechen House Inn May 2002 - February 2008
Gurffre Dist. Company/ Anheuser Busch Distributor August 1995 - May 2002
Guest Services Inc. October 1992 - 1995
Skills
Culinary, Customer Relations, Menu Development, Catering, Food Service, Cooking, Chef, Culinary Skills, Recipes, Food, Food & Beverage, Customer Service, Sanitation, Restaurants, Food Processing, Banquets, Fine Dining, Food Preparation, Cuisine, Gourmet, Menu Costing, Recipe Testing, Pastry, Seafood, Restaurant Management, Business Concept..., Food Safety, ServSafe, Culinary Management, New Restaurant Openings, Food Styling, Baking, Sauces, Serve Safe Certified, Menu Engineering, Butchery, Culinary Education, Labor Control, Food Industry, Wine, Food Quality, Bakery, HACCP, Hospitality Management, Italian cuisine, Food Service Operations, Hospitality, Ingredients, Food Service Sanitation, Pre-opening
Education
Johnson and Wales University 1992 — 1994
AS
Concord University 1988 — 1991
BS
Moorefield High
High School
Rkenhynlist May 2014 - Present
Textbroker International July 2013 - May 2014
Currently on disability and seeking work February 2011 - May 2014
KRH Consulting March 2010 - June 2012
Whole Foods Market June 2004 - March 2009
Taste of DC 1991 - 2003
Guest Services, Inc. June 1996 - September 2001
Joe & Mo's Restaurant September 1987 - February 1988
Skills
Event Planning, Event Management, Catering, Management, Restaurants, Budgets, Menu Development, Public Relations, Human Resources, Social Media, Social Networking, Marketing, Fundraising, Training, Leadership, Public Speaking
Education
University of Denver 1971 — 1974
BA, Education
Washington Lee High School 1964 — 1969
Arts Club of Washington January 2012 - Present
Guest Services, Inc. June 2011 - January 2012
Brock & Company June 2007 - January 2011
Brock & Company May 2000 - June 2007
Skills
Menu Development, Restaurant Management, Culinary Skills, Food Service, Fine Dining, Catering, Sanitation, Food & Beverage, Recipes, Menu Costing, Cuisine, Banquets, Food Preparation, Chef, Culinary Management, Restaurants, New Restaurant Openings
Education
Strayer University (VA)
Associate in Arts, Acquisition & Contract Management
SUNY Cobleskill 1988 — 1990
Restaurant Management
Oakland House Cottages by the Side of the Sea April 2008 - Present
Deer Isle Adult and Community Education July 2011 - June 2014
Guest Services, Inc. October 2008 - May 2010
The Ivey House October 2008 - February 2009
Education
Troy University
BS, Psychology
Guest Services, Inc. August 2012 - Present
JP McHale Pest Management April 2013 - December 2013
Carmel Diner February 2009 - October 2013
Bedford Post Inn March 2011 - July 2012
Panera Bread August 2007 - January 2009
Yorktown Diner February 2005 - June 2007
Right Angle Research August 2000 - February 2005
Grey Advertising April 2000 - June 2000
Skills
Windows Services, Micros, Catering, Sales, Customer Satisfaction, Hospitality Industry, Menu Development, Event Management, Restaurants, Marketing, Hospitality, Restaurant Management, Food & Beverage, Hospitality Management, Food
Education
State University of New York at Oswego 1995 — 1997
BA, Communication
Westchester Community College 1990 — 1995
BA, Communication
Hendrick Hudson High School 1985 — 1989
high school diploma, Local Degree
Congressman Jack Kingston September 2002 - Present
Guest Services, Inc. September 1997 - July 2002
US Army September 1987 - May 1992
Skills
PowerPoint, Event Management, Food Safety, Social Media, Food & Beverage, Congress, Leadership, Management, Team Building, Customer Service, Training, Budgets, Government, Congressional Affairs, Teamwork, Strategic Planning, Analysis, Political Campaigns, Social Networking, Intranet Quorum
Education
South University 1991 — 1992
CNA, Nursing Assistance
USAA August 2007 - Present
Guest Services, Inc. February 1994 - October 2005
Education
University of New Hampshire 1988 — 1993
BA, Political Science
Guest Services, Inc. Vice PresidentGuest Services Inc.February 2005 - Present
Education
University of Maryland University College 2005 — 2009
Doctor of Management
Guest Services, Inc. February 2012 - Present
General Atomics Aeronautical Systems September 2010 - September 2011
Century 21 United Brokers March 2010 - September 2010
Mary Kay Cosmetics March 2010 - September 2010
Lehman Brothers Small Business Finance December 2004 - March 2008
Skills
Microsoft Excel, Financial Analysis, Data Analysis, Event Planning, Credit Analysis, Loans, Microsoft Office, Leadership, Banking, Management, Inventory Management, Customer Service, Credit, Business Development, Training, Marketing
Education
University of California, Riverside 2000 — 2004
BA, Business Administration
Validus Senior Living August 2013 - Present
The River Wilderness Club Inc June 2014 - August 2014
Senior Living Communities, LLC June 2011 - September 2013
Vector Marketing June 2010 - July 2010
Brookdale Senior Living May 2009 - August 2009
Papa John's International January 2007 - August 2007
Guest Services, Inc. June 2006 - January 2007
Walgreens October 2005 - January 2007
Skills
Cooking, Food, Customer Service, Catering, Sales, Restaurants, Food Safety, Food & Beverage, Microsoft Word, Inventory Management
Education
State College of Florida-Manatee-Sarasota 2007 — 2012
Associate’s Degree, Business Administration and Management, General, 3.23
State College of Florida-Manatee-Sarasota 2007 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Booker High School 2003 — 2007
High School, Marketing, Tourism, Hospitality, 3.82
SEED Public Charter School of Washington DC October 2011 - Present
Allstate Insurance September 2003 - Present
Guest Services, Inc. 2001 - September 2003
Skills
Microsoft Office, Insurance, Customer Service, Administrative Support, Fax, Telephone Skills, Event Planning, Time Management, Scheduling, Problem Solving, Coordination, Teamwork, Fundraising, Computer Literate, Public Speaking, Administrative..., Leadership, QuickBooks, Process Scheduler, Recruiting, Microsoft Excel, Data Entry, Outlook, Administration, Spreadsheets, Sales, Office Management, PowerPoint, Microsoft Word, Research, Nonprofits, Budgets, Team Building, Human Resources, File Management, Social Networking, Administrative...
Education
Sojourner-Douglass College 2006 — 2010
B.S., Human Services with a Concentration in Social Work
McKinley Senior High School 1985 — 1989
Diploma, Communications Program
Home2 Suites by Hilton July 2015 - Present
Vision 2007 May 2014 - Present
Xanterra Parks & Resorts November 2012 - February 2014
Xanterra Parks & Resorts December 2010 - December 2012
On Demand/Contractor January 2004 - May 2010
Guest Services, Inc. 2010 - 2010
Skills
Hotels, Micros, Opera, POS, Hospitality, Hospitality Industry, Property Management..., Hands-on Training, Hospitality Management, Hotel Management, Software Implementation, Restaurants, Food & Beverage, Training, Restaurant Management, Revenue Analysis, Resorts, Yield Management, Catering, Tourism, Management, Front Office, Event Management, Customer Satisfaction, Banquets, Inventory Management, Budgets, Employee Relations, Team Building, Customer Service, MICROS
Education
University of Northern Colorado
Business
Our Playhouse Preschool July 2013 - June 2014
MoBu Kids December 2012 - July 2013
The Smithsonian Early Enrichment Center April 2012 - December 2012
Tender Roots December 2010 - April 2012
Merritt Academy April 2010 - December 2010
Guest Services, Inc. November 2007 - September 2009
Misunderstood Pitbull Rescue July 2008 - September 2008
Skills
Technical Skillset, Email Marketing, Graphic Design, Advertising, Marketing, Corporate Communications, Marketing Communications
Education
University of Phoenix 2012 — 2014
Master's Degree, Early Childhood Education and Teaching
George Mason University 2003 — 2007
Bachelor's Degree, Art and Visual Technology - Graphic Design
Snap Fitness 24/7 July 2015 - Present
Whitetail Ski Resort December 2014 - March 2015
Guest Services, Inc. 2008 - December 2014
James Creek Marina July 2001 - December 2014
Skills
Strategic Planning, Customer Service, Negotiation, Sales Management, Budget, Operations Management, Project Management, New Business Development, Budgets, Hospitality, Event Management, Employee Relations, Microsoft Excel, Microsoft Word, Event Planning, Microsoft Office, Marketing Strategy, Management, Leadership, Team Building, Sales, Training, Account Management, Public Relations, Business Development, Social Media, PowerPoint
Education
University of Phoenix 2011 — 2014
Business Management, Business Administration and Management, General
The George Washington University 1996 — 1999
English Language and Literature, General
Guest Services, Inc. March 2015 - Present
Wyndham Worldwide October 2011 - August 2012
Integra Resorts, LLC August 2009 - October 2011
Celebrity Resorts, LLC March 2007 - April 2009
KTM Property Management, LLC December 2006 - March 2007
Hilton Grand Vacations December 2001 - January 2007
Vacation Resorts International July 1999 - December 2001
Bluegreen Vacations December 1997 - July 1999
Skills
Contract Negotiation, Business Strategy, Due Diligence, New Business Development, Management, Hotel Management, Timeshare Management, Vacation Rental..., Licensed Community..., Aquisition, Marketing Management, Inventory Management, Reservation Management, Financial Management..., Customer Service..., Apartment Management, Event Management, Group Sales Management, Property Management, Property Management..., Timeshare/Hotel Opening
Education
University of Maryland University College 1988 — 1992
Business Administration and Management, General
Guest Services, Inc. October 2013 - Present
Le Pain Quotidien March 2012 - October 2013
Cross Roads Cafe and Coffee Bar August 2008 - November 2011
Skills
Microsoft Office, Hospitality, Customer Service, Hospitality Management, PowerPoint, Hotels, Microsoft Word, Food & Beverage, Hospitality Industry, Event Planning, Social Media, Front Office, Time Management, Cooking, Restaurants, Hotel Management, Microsoft Excel, Public Speaking, Event Management, Teamwork, Catering, Social Networking
Education
State University of New York at Delhi 2007 — 2011
Bachelor of Business Administration (BBA), Hospitality Administration/Management
State University of New York at Delhi 2007 — 2011
Associates in Applied Sciences, Business Administration and Management, General
The Sports Authority December 2010 - Present
Guest Services, Inc. May 2010 - October 2010
Pacific Institute for Research July 2009 - February 2010
Education
University of Oregon 2005 — 2009
BS, Geography, Business
Guest Services, Inc. April 2015 - Present
Paradise Inn @ Mt Rainier NP May 2014 - Present
DNC Parks & Resorts Shenandoah March 2013 - November 2013
Guest Services, Inc. November 2012 - March 2013
Guest Services, Inc. April 2012 - November 2012
Guest Services, Inc. October 2010 - September 2011
Guest Services, Inc. April 2010 - October 2010
Guest Services, Inc. May 2009 - October 2009
Three Forks Ranch August 2008 - March 2009
Xanterra Parks & Resorts May 2004 - April 2006
Skills
Banquets, Hospitality Management, Menu Development, Certified Executive..., Food & Beverage Director, Hospitality, Menu Costing, Hotel Management, Hotels, Culinary Skills, Food & Beverage, Resorts, Food Service, Micros, Rooms Division, Process Scheduler, Hospitality Industry, Catering, Sanitation, Time Management, Cooking, Recipes, Chef, Income Statement, Customer Service, Food Safety, Pastry, Restaurants, Front Office, Inventory Management, Gourmet, Revenue Analysis, Food, Cuisine, Wine, Inventory Control, Food Preparation
Education
Johnson & Wales-Charleston
Culinary Arts/Chef Training
Pensacola Junior College
AA, Business
Guest Services, Inc.
Skills
Restaurants, Income Statement, Public Relations, Menu Development, Event Management, Catering, Hospitality Management, Food & Beverage, Hospitality, Banquets
Education
Southern New Hampshire University
Bachelor of Science (B.S.), Marketing
Culinary Delights by Feist April 2011 - Present
Napoleon's Cafe & Culinary Delights by Feist April 2011 - August 2012
Guest Services, Inc. January 1994 - April 2011
Feist Catering June 1981 - January 1994
Skills
Catering, Banquets, Culinary Skills, Food & Beverage, Hospitality Management, Menu Development, Cooking, Food Service, Hospitality, Recipes, Sanitation, Restaurants, Event Management, Customer Service, Food Safety, Cuisine, Chef, Restaurant Management, Food, Event Planning
Education
Culinary Institute of America 1971 — 1973
Associate of Arts (AA), Restaurant, Culinary, and Catering Management/Manager
George Washington High School 1966 — 1970
High School Diploma, Academics
Guest Services, Inc. May 2001 - Present
North Carolina Department of Corrections August 2000 - April 2001
U. S. Navy June 1993 - January 2000
Skills
Demonstrates the..., Strong written and..., Proficient in solving..., Security Operations, Firearms, Weapons, Security, Tactics, Patrol, Defense, Access Control, Leadership, Personnel Security, Firefighting, Rescue, Physical Security
Education
University of Phoenix 2007 — 2008
Associate of Arts (A.A.), Criminal Justice, 3.9
ASUCLA Catering September 2010 - August 2012
UCLA Department of Ecology and Evolutionary Biology January 2011 - June 2011
Guest Services, Inc. June 2010 - September 2010
Papyrus June 2009 - September 2009
Chabot Space & Science Center June 2009 - August 2009
Skills
Customer Service, R, Matlab, C++, Statistics, Mathematical Modeling, Numerical Analysis, Research
Education
UCLA 2008 — 2012
Bachelor of Science (BS), Applied Mathematics
Landry's Restaurants April 2012 - Present
Guest Services, Inc. April 2011 - April 2012
Farmers & Fishers 2009 - 2011
PF Changs 2003 - 2009
Skills
Menu Costing, Hotels, Menu Engineering, Culinary Skills, Fine Dining, Banquets, Catering, Chef, Cuisine, Food, Food & Beverage, Food Safety, Food Service, Hospitality Management, Menu Development, Recipes, Restaurant Management, Restaurants, Seafood, Wine Tasting
Education
Rutgers, The State University of New Jersey-New Brunswick
Guest Services, Inc. November 2011 - Present
Guest Services, Inc. June 2007 - October 2011
Skills
General Ledger, Monthly Close Process, Risk Management, Budget Process, Accounting, Training, PeopleSoft
Education
State University of New York College at Geneseo 1986 — 1990
Bachelor of Science (BS), Management Science with Finance Concentration
Various
1992-1995 Accounting Courses
Network Elites February 2015 - May 2015
Guest Services, Inc. July 2014 - August 2014
MishMashMachine May 2014 - August 2014
Skills
Concept Design, User Interface Design, Usability Testing, 2D art, Pixel Art, Storyboarding
Education
The University of Texas at Dallas 2012 — 2015
Bachelor's degree, Art and Technology