Hyatt Hotels Corporation
Industry: Hospitality company
DescriptionHyatt Hotels Corporation is an American multinational hospitality company that manages and franchises luxury hotels, resorts, and vacation properties. The Hyatt Corporation came into being upon purchase of the Hyatt House, at Los Angeles International Airport, on September 27, 1957. Customer service: 0845 888 1234 Headquarters: Chicago, Illinois, United States CEO: Mark Hoplamazian (Dec 2006–) Parent organization: Global Hyatt
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Hyatt Hotels Corporation Employees
University of North Texas January 2013 - Present
University of North Texas February 2011 - December 2013
Hyatt Hotels Corporation June 2010 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Social Media, Teamwork, Public Speaking, C++, Java, HTML, English, C, Matlab, Windows, Event Planning, Team Leadership, Pspice, OrCAD Capture CIS, Electronic Circuit..., Programming, Debugging, Leadership, Time Management
Education
University of North Texas 2010 — 2015
Bachelor's Degree, Electrical and Electronics Engineering, Junior
Arlington Heights High School 2006 — 2010
High School Diploma
Pasco Sheriff's Office January 2013 - Present
Hyatt Hotels Corporation March 2012 - January 2013
Hilton Worldwide June 2008 - May 2012
Jacksonville Sheriff Office January 2012 - April 2012
Williams Athletics February 2010 - April 2012
Skills
Microsoft Word, Time Management, Sales, Microsoft Excel, PowerPoint, Hotels, Hospitality, Event Planning, SPSS, Foreign Languages, Event Management, Microsoft Office, Teamwork, Leadership, Customer Service, Public Speaking, Team Leadership, Social Media, English, Training, Access, Food & Beverage, Resorts, Human Resources, Interviews, Investigative Reporting, Interviewing Skills, Reporting & Analysis
Education
University of North Florida 2008 — 2012
Bachelor of Arts (BA), Criminal Justice/Psychology
Dunedin Highschool 2004 — 2008
Highschool Diploma
Hyatt Hotels Corporation December 2014 - Present
Hyatt Hotels Corporation March 2012 - Present
Tribune Company November 2009 - February 2012
Hilton Worldwide August 2006 - December 2009
Hilton Worldwide October 2003 - August 2006
Gulfstream Aerospace 1998 - 2003
Skills
Online Marketing, eCommerce, Web Content Management, SEO, Content Strategy, Digital Media, Social Media, Online Advertising, Content Management, E-commerce, Web Content, PPC, Information Architecture, Web Design, SEM, Web Marketing, CMS, Web Analytics, User Experience, Advertising, Creative Direction, Marketing, Omniture, Google Analytics, Web Project Management, Social Networking, Facebook, Interactive Marketing, Email Marketing, Digital Strategy, Digital Marketing, Mobile Marketing, Strategy, New Media, Analytics, Google Adwords, Affiliate Marketing, Direct Marketing, Social Media Marketing, Adobe Creative Suite, Website Development, Publishing
Education
University of North Carolina at Charlotte 1992 — 1997
Bachelor of Arts, English
Hyatt Hotels Corporation January 2013 - Present
Hyatt Regency Dallas 2008 - 2013
Hyatt Regency Dallas 2005 - 2008
Skills
Hospitality Management, Hotels, Sales, Meeting Planning, Food & Beverage, Hotel Management, Hospitality, Hospitality Industry, Restaurants, Tourism, Banquets, Revenue Analysis, Resorts
Education
University of Oregon
Bachelor of Science
Hotel 48LEX New York July 2015 - Present
Revere Hotel Boston Common December 2013 - June 2015
Morgans Hotel Group July 2012 - December 2013
Hyatt Hotels Corporation October 2009 - July 2012
Hilton Garden Inn - Milford, CT November 2008 - October 2009
Universal WorldEvents May 2008 - November 2008
Colwen Management January 2008 - May 2008
Colwen Management December 2004 - January 2008
Education
University of New Haven 2003 — 2007
BS, Hospitality and Tourism
SteriTec Products, Inc. (a Getinge Group company) October 2012 - Present
(Self Employed) June 2010 - November 2012
Hyatt Regency Denver Tech Center Hotel September 2007 - May 2010
Hyatt Hotels Corporation December 2006 - September 2007
Hyatt Hotels Corporation December 2005 - December 2006
Hyatt Regency Dallas October 2004 - December 2005
Hyatt Regency July 2003 - October 2004
Hyatt Regency June 2002 - July 2003
Hyatt Regency June 2001 - June 2002
Hyatt Regency September 2000 - June 2002
Skills
Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, Human Resources, Employee Benefits, Employee Relations, Employee Engagement, Employment Law, Employee Handbooks, Employer Branding, Employee Training, Succession Planning, Staff Development, Interviews, Resorts, Training, Management, Pre-opening, Front Office, Payroll, Recruiting, Leadership, Time Management, Hiring, College Recruiting, New Hire Orientations, FMLA, Onboarding, Conflict Resolution, Strategy, Labor Relations, Benefits Administration, Policy, Deferred Compensation, HRIS, Workforce Planning, Personnel Management, Performance Management, Employee Recognition, HR Policies, Affirmative Action, Talent Acquisition, Talent Management, Applicant Tracking..., Customer Service
Education
University of Northern Colorado 1982 — 1987
Bachelor of Science, Business Management
Poudre High School
Hyatt Regency New Orleans December 2014 - Present
Hyatt Hotels Corporation September 2011 - July 2014
Embassy Suites May 2011 - August 2011
Marriott International December 2009 - May 2011
Marriott Hotel February 2008 - December 2009
Marriott International September 2006 - July 2007
Skills
Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, Revenue Analysis, Resorts, Food & Beverage, Banquets, Catering, Front Office, Meeting Planning, Pre-opening, Tourism, Yield Management
Education
University of New Orleans 2005 — 2009
Bachelor of Science, Hotel, Restaurant, and Tourism Administration
Hyatt Hotels Corporation March 2009 - Present
City Bites July 1999 - March 2009
Skills
Customer Service, Management, Performance Management, Coaching, Interviews, Hiring, Training, Microsoft Office, Team Management, Hospitality Management, Budgets, Employee Recognition, Hospitality, Food & Beverage, Payroll, Microsoft Excel, Sales, Customer Satisfaction
Education
University of Oklahoma 2003 — 2008
Bachelor of Business Administration (BBA), Human Resource Management
Hyatt Hotels Corporation November 2013 - Present
Hyatt Hotels Corporation 1991 - 2015
Hyatt Hotels Corporation 1991 - 2015
Hyatt Grand Cypress June 2013 - November 2013
Hyatt Regency Curacao November 2011 - December 2012
Marriott St Kitts - Marriott International 2008 - 2011
Marriott Vacation Club International 2006 - 2008
Marriott Aruba September 2004 - July 2006
Hyatt Dorado Beach Resort & Country Club 2000 - 2004
Hyatt Cerromar Beach Resort & Casino. 1999 - 2000
Skills
Hotel Management, Hotels, Hospitality Industry, Property Management..., Hospitality Management, Front Office, Rooms Division, Revenue Analysis, Pre-opening, Hospitality, Resorts, Micros, Yield Management, Restaurants, Banquets, Food & Beverage, Lodging, Wine, Catering, New Restaurant Openings, Food Service, Event Management, Sanitation, Cost Control, Tourism, Food, Guest Service Management, Opera, Spa, Cuisine, Convention Services, Hiring, Culinary Skills, Hotel Booking, Meeting Planning, Food Safety, Recipes, Profit, Leisure, Opening Hotels, OnQ, Revenue Forecasting, Customer Satisfaction, Restaurant Management, Fine Dining, Budgets, Menu Development, Forecasting, Income Statement, Menu Costing
Education
University of Phoenix 2002 — 2005
MBA, Business Administration
Collegio Arubano
High school
Sheraton Charlotte Airport Hotel March 2015 - Present
Sheraton Charlotte Airport Hotel September 2010 - Present
THE SALES OFFICE, Inc May 2009 - September 2010
Hyatt Hotels Corporation September 2000 - May 2009
Marriott International October 1986 - October 1996
Skills
Hotels, Sales, Hospitality, Revenue Analysis, Hospitality Industry, Hospitality Management, Front Office, Customer Service, Meeting Planning, Catering, Tourism, Management, Event Planning, Hotel Management
Education
University of North Carolina at Charlotte 1984 — 1986
English/Social Services
Kentwood Companies February 2010 - Present
Hyatt Hotels Corporation July 1996 - December 1999
Hyatt Hotels Corporation June 1996 - December 1999
Skills
Bilingual-Spanish, Spanish, Short Sales, Real Estate Transactions, Luxury, Relocation, Sellers, Listings, New Home Sales, Condos, Single Family Homes, Buyer Representation, Investors, Buyers, Townhomes, Foreclosures, First Time Home Buyers, Referrals, Move Up Buyers, Investment Properties, Real Estate, New Homes, Home Staging, Council of Residential..., FHA, Real Property, Residential Homes, HUD, ABR, Income Properties, Seller Representation
Education
University of San Francisco 1992 — 1996
BA, Hospitality Management
University of San Francisco 1992 — 1996
BA, Hospitality Management
Hyatt Hotels Corporation November 2014 - Present
Hyatt Hotels Corporation August 2013 - Present
Aimbridge Hospitality September 2012 - August 2013
Aimbridge Hospitality November 2011 - September 2012
Aimbridge Hospitality July 2010 - November 2011
Aimbridge Hospitality October 2008 - July 2010
Skills
Hospitality Management, Front Office, Property Management..., Customer Satisfaction, Guest Recovery, Customer Service, Revenue Forecasting, Reservation, Hiring, Revenue Analysis, Opera, Employee Training, Hotel Management
Education
University of North Texas 2005 — 2010
Bachelor's degree, Hospitality Administration/Management
Airbnb January 2015 - Present
Hyatt Hotels Corporation November 2010 - December 2014
Working in the Schools (WITS) May 2010 - November 2010
Working in the Schools (WITS) January 2008 - April 2010
St. Ignatius College Prep January 2008 - June 2008
Working in the Schools (WITS) October 2006 - December 2007
Skills
Philanthropy, Strategic Partnerships, Grant Administration, Corporate Social..., Cause Marketing, Economic Development, International..., Youth Development, Community Engagement, Employee Engagement, Volunteer Management, Social Media, Marketing Communications, Event Planning, Grant Writing, Strategic Planning, Public Relations, Disaster Response, Sustainability Reporting, Education, Event Management, Press Releases, Newsletters, Grants, Fundraising, Strategic Communications
Education
University of Richmond 2002 — 2006
BA, Leadership Studies and Business Administration
Woodmark Hotel & Still Spa by Destination Hotels & Resorts May 2014 - December 2014
Hyatt Regency Dallas December 2012 - March 2014
Hyatt Hotels Corporation May 2012 - December 2012
Pier1 Imports October 2009 - May 2012
Sundance Grill at the Waterford Harbor Yacht Club & Marina August 2005 - August 2006
Skills
Hospitality Management, Banquets, Sales, Customer Service, Inventory Management, POS InfoGenesis, Inventory Control, Food Cost Analysis, Visual Merchandising, Merchandising, Store Management, Loss Prevention, Retail Sales, Trend Analysis, Trend Forecasting, Medallia, OPERA, Team Building, Customer Satisfaction, Microsoft Excel, POS, PowerPoint
Education
University of North Texas 2007 — 2012
Bachelor of Science (B.S.), Hospitality Management & Tourism
Silverleaf Resorts June 2014 - Present
University of North Texas August 2013 - May 2014
Hyatt Hotels Corporation March 2013 - May 2014
Global Event Group August 2010 - August 2012
Skills
Hospitality Management, Hospitality Industry, Hotels, Hospitality, Team Leadership, Teamwork, Employee Training, Leadership, Customer Service, Food, Restaurants
Education
University of North Texas 2012 — 2014
Hospitality Administration/Management
The Cheesecake Factory August 2014 - Present
Hyatt Hotels Corporation December 2012 - June 2014
Outback Steakhouse August 2011 - January 2013
Self-Employed February 2010 - June 2011
Chilero's Mexican Grill January 2007 - December 2009
Rod's Pressure Washing 2005 - 2006
Skills
Music, Fine Dining, Hospitality, Guitar, Food & Beverage, Electric Guitar, Intercultural..., Bass Guitar, Orchestral Music, Cooking, Public Relations, Communication Skills, Cuisine, Hotels, Restaurants, Food Safety, Banquets, Culinary Skills, Microsoft Office, Food Service, Music Industry, Music Education, American Cuisine, Lyricist, Microsoft Word, International Cuisines, Typing, Heavy Lifting, Choral, Lyrics, PowerPoint, Outlook, Customer Satisfaction, Landscaping, Teamwork, Microsoft Excel
Education
University of Phoenix 2009 — 2010
Arts Education
Skyline High School 2006 — 2009
Enterprise Holdings 2013 - Present
Hyatt Hotels Corporation 2011 - 2013
Skills
Hospitality, Hospitality Management, Food & Beverage, Hotels, Hotel Management, Hospitality Industry
Education
University of New Orleans 2002 — 2009
HRT, Hotel Restaurant Tourism Management
Sodexo March 2009 - Present
Hyatt Hotels Corporation March 2008 - December 2008
Bernardus Lodge March 2007 - March 2008
Pebble Beach Company March 2006 - March 2007
Pebble Beach Company July 2004 - March 2006
Skills
Catering, Food & Beverage, Restaurants, Event Planning, Event Management, Hospitality, Customer Service, Microsoft Office, Budgets, Leadership, Food Service, PowerPoint, Payroll, Accounts Receivable, Sales, POS/Micros, Marketing, Finance, Food Safety, Workplace Safety, ADP Payroll, Kronos, Menu Planning, Dance Instruction, Team Building, Team Leadership, Team Management, Diversity & Inclusion, Inventory Management, Invoicing, Vendor Relationship..., Menu Development, Hotels
Education
University of Santo Tomas 1993 — 1997
Bachelor of Science (BS), Business Administration, Management and Operations
University of Santo Tomas 1993 — 1997
Bachelor of Science (B.S.), Business Administration and Management, General
Stanford Hotels September 2014 - Present
The Bay Club Company August 2010 - July 2014
Millennium Hotels and Resorts June 2007 - May 2009
Kimpton Hotels 1993 - 2007
Hilton Hotels & Resorts December 1990 - September 1993
Hyatt Hotels Corporation February 1989 - November 1990
Hilton Hotels & Resorts November 1985 - December 1989
sir francis drake hotel 1984 - 1985
sir francis drake hotel 1984 - 1985
Skills
Hospitality, Hotels, Resorts, Hospitality Industry, Restaurants, Budgets, Contract Negotiation, Strategic Planning, Team Building, Customer Service, Negotiation, Sales Management, Leadership, Hospitality Management, Pre-opening, Hotel Management, Revenue Analysis, Food & Beverage, Management, Yield Management, Cost Control, Sales, Facilities Management
Education
University of Puget Sound 1978 — 1982
BA, History, Political Science
San Francisco University High School 1975 — 1978
Hyatt Hotels Corporation February 2015 - August 2015
University of North Texas May 2013 - February 2015
J. HILBURN MEN'S CLOTHIER December 2011 - May 2013
Heyman Talent Agency June 2011 - February 2012
Columbus Zoo & Aquarium May 2011 - December 2011
University of North Texas August 2009 - December 2010
Skills
Event Planning, Customer Service, Fundraising, Hospitality, Non-profits, Event Management, Public Speaking, Social Networking, Social Media, Public Relations, Microsoft Office, Marketing, Sales, PowerPoint, Time Management, Facebook, Microsoft Excel, Inventory Management, Nonprofits, Outlook, Fashion, Training
Education
University of North Texas
Bachelor of Science (BS), Hospitality Management
Take Shape For Life August 2013 - Present
Warren-Walker Parent Association June 2012 - Present
Intuition 2012 - Present
Rady Children's Hospital September 2008 - Present
Family Inc 2003 - Present
Grand Cypress Resort September 2001 - July 2003
Starwood Hotels & Resorts Worldwide, Inc. September 1998 - October 1999
Hyatt Hotels Corporation June 1993 - September 1998
Hyatt Hotels Corporation January 1991 - June 1993
Skills
Customer Service, Reiki, Social Media, Healing, Hotels, Fundraising, Community Service
Education
University of Colorado at Boulder 1987 — 1991
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
University of Oregon 1988 — 1988
iNSPIRE! June 2014 - Present
Hyatt Hotels Corporation May 2014 - Present
Frank W. and Sue Mayborn School of Journalism August 2013 - Present
University of North Texas August 2012 - Present
University of North Texas January 2014 - May 2014
Chick-fil-A February 2008 - August 2012
Skills
Event Planning, Facebook, Social Media, Public Relations, Public Speaking, Social Networking, PowerPoint, Event Management, Customer Service, Microsoft Office, Microsoft Word, Social Media Marketing, Time Management, Microsoft Excel, Press Releases, Editing, Research, Marketing, Fundraising, Teamwork, Marketing Communications
Education
University of North Texas 2011 — 2015
Public Relations, Strategic Communications
North Mesquite High School 2007 — 2011
Graduated GPA 3.8
Springhill Suites Marriott Riverwalk April 2014 - Present
Hyatt Hotels Corporation July 2013 - April 2014
Hyatt Hotels Corporation July 2011 - July 2013
Hyatt Hotels Corporation June 2004 - July 2011
Hyatt Hotels Corporation May 2000 - June 2004
Skills
Hotel Management, Hospitality Management, Customer Service, Hospitality, Rooms Division, Front Office, Housekeeping, Leadership, Coaching, Renovation, Hospitality Industry, Hotels, Resorts, MICROS, Pre-opening, Property Management...
Education
University of Notre Dame - Mendoza College of Business 2010 — 2010
Principles of Business
Hyatt Hotels Corporation June 2011 - Present
Skills
Customer Satisfaction, Sales, Customer Service, Customer Retention, Cold Calling, Sales Process, Marketing, Team Building, Negotiation, B2B, Direct Sales, Microsoft Office
Education
University of Phoenix
Associate's degree, Criminal Justice and Corrections
Village Green July 2014 - Present
Olga's Kitchen, Inc. July 2010 - February 2014
AIMCO Real Estate Investment Trust February 2010 - July 2010
Carlson Hospitality Worldwide September 2005 - September 2009
Hyatt Hotels Corporation September 2002 - September 2005
HERTZ CORPORATION (RENT-A-CAR) September 2000 - September 2002
Capital Hilton Hotel Washington, DC January 1998 - January 2000
Marriott Hotels August 1992 - September 1998
The Ritz-Carlton Hotel Company November 1988 - December 1991
Skills
Employee Relations, Employee Engagement, Performance Management, Benefits Administration, Human Resources, Coaching, Succession Planning, Training, HRIS, Hiring, Customer Satisfaction, Personnel Management, ADP Payroll, Employee Training, Policy, Payroll, Talent Management, Change Management, Deferred Compensation, Team Leadership, HR Policies, Talent Acquisition, Conflict Resolution, Team Building, Temporary Placement, New Hire Orientations, Mentoring, Problem Solving, Conflict Management, Organizational..., Workers Compensation, Hotel Management, Food & Beverage, Applicant Tracking..., SDLC, Operations Management, Management, Time Management, Onboarding, Opening Hotels, Process Engineering, HR Strategy, Full-cycle Recruiting, Rooms Division..., Employee Recognition, Guest Recovery, Guest Service Management, Recruiting, Strategic Leadership
Education
University of New Orleans
Bachelor of Science, Business Administration; Management
Mercy High
First Data Corporation June 2014 - Present
Delta Sigma Theta Sorority, Inc. April 2002 - Present
Cendant February 1999 - July 2000
American Express April 1995 - October 1998
Hyatt Hotels Corporation September 1992 - April 1995
Courtyard by Marriott January 1991 - September 1992
Procter & Gamble June 1989 - August 1990
Skills
Training, Marketing Strategy, Public Speaking, Event Planning, Strategic Planning, Program Development, Teaching, Workshop Facilitation, Nonprofits, Event Management, Entrepreneurship, Logistics, Media Relations, Community Outreach, Marketing Communications, Leadership Development
Education
UNC Chapel Hill 1985 — 1989
Bachelor's degree, Speech Communications
Hilton Worldwide January 2013 - Present
Interstate Hotels & Resorts September 2006 - Present
Hampton Inn September 2006 - Present
Interstate Hotels & Resorts September 2006 - April 2010
IMIC Hotels July 2003 - September 2006
Hyatt Hotels Corporation November 2001 - January 2003
Skills
Sales, Social Media, Hotels, Hospitality, Revenue Analysis, Hotel Management, Tourism, Hospitality Industry, Front Office, Hospitality Management, Catering, Meeting Planning, Event Management, Trade Shows, Sales Management, Leadership, New Business Development, Training, Contract Negotiation, Leisure, OnQ, Budgets, Yield Management, Customer Service, Resorts
Education
University of North Carolina at Charlotte
My Tomato Pie August 2011 - Present
Fox Valley Country Club April 2011 - August 2011
Hyatt Hotels Corporation August 2009 - April 2011
Skills
Management, Bartending, Social Media Marketing, Marketing, Computers, Alcoholic Beverages, Food & Beverage, Food Service, Schedules, New Hire Training, Training, Customer Service, Catering
Education
University of Phoenix 2011 — 2013
Associate's degree, Business Administration and Management, General
Muhlenburg Highschool 1999 — 2003
Diploma, General Studies
US Army June 2014 - Present
JPMorgan Chase December 2012 - Present
Preferred Services Co. Air and Heating 2012 - 2012
Army National Guard 2010 - 2012
US Army 2007 - 2010
Hyatt Hotels Corporation 2005 - 2006
SSE Construction 2003 - 2004
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Personal Security, Expert Marksman, Cpr Certified, Facebook Fan Page..., Internet, Research, Briefing, Model Building, Precise, Problem Solving, Team Building, Team Management, Analysis, Public Speaking, Leadership
Education
University of North Florida 2011 — 2012
Bachelor of Arts, History Major, Political Science Minor
University of North Florida 2010 — 2012
Bachelor of Arts (B.A.), History, Political Science Minor
Florida State College Jacksonville 2004 — 2010
Associate's degree
Riverside Military Academy 1999 — 2003
High School Diploma
Episcopal High School 1997 — 1999
aka Beverly Hills June 2012 - Present
Marriott International 2007 - 2012
InterContinental Hotels Group 2007 - 2007
Hyatt Hotels Corporation 2003 - 2007
Olympic Collection 2002 - 2003
Education
University of Nevada-Las Vegas 1998 — 2002
Hospitality Management, Hotel/Motel Administration/Management
Hyatt Hotels Corporation March 2013 - Present
Hyatt Hotels Corporation 2011 - March 2013
Hyatt Hotels Corporation 2009 - 2011
Hyatt Hotels Corporation 2004 - 2009
Skills
Property Management..., POS
Education
University of Phoenix 2010 — 2012
Associates, Information Technology
White Lodging Services July 2014 - Present
Aon Hewitt 2006 - 2014
Marriott International 2004 - 2006
Marriott International 1997 - 2005
La Quinta Resort & Club 1995 - 1997
Hyatt Hotels Corporation 1992 - 1995
Skills
Employee Relations, Benefits Administration, HRIS, Talent Acquisition, Performance Management, Interviews, Recruiting, Taleo, Hotels, Deferred Compensation, Internet Recruiting, Human Resources, Employee Engagement, Sourcing, Succession Planning, Resorts, Applicant Tracking..., Onboarding, HR Consulting, New Hire Orientations, Labor Relations, Management, Hiring, Talent Management, Workforce Planning, Employee Benefits, Personnel Management, Screening, College Recruiting, HR Policies, PeopleSoft, Employee Training, Technical Recruiting, Executive Search, Benefits Negotiation, Employment Law, Temporary Placement, Organizational..., Screening Resumes, Hospitality, Employee Recognition, Payroll, Training, Organizational..., HR Transformation, Behavioral Interviewing, Recruitment Advertising, Contract Recruitment, Conflict Resolution, Catering
Education
University of North Texas
BS
Hyatt Hotels Corporation
Skills
Hospitality, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Customer Service, Food & Beverage, Resorts, Pre-opening, MICROS, Opera
Education
University of Phoenix 2010 — 2013
Business Administration/Finance
Abacus Group July 2014 - Present
Citi February 2014 - July 2014
Hyatt Hotels Corporation September 2012 - July 2013
Jimmy John's July 2012 - September 2012
McDonald's Corporation May 2012 - September 2012
Brooks Rehabilitation January 2012 - April 2012
Medical Tracking Solutions August 2011 - December 2011
Skills
Outlook, Microsoft Excel, PowerPoint, Microsoft Office, Troubleshooting, Cisco Technologies, Microsoft Office 2007, Event Planning, CompTIA Network+..., CCNA, CCNA Security, CCNA Route-Switch, Cisco Routers, Cloud Computing, Cisco IOS, Microsoft Office Xp, Selenium, Microsoft, Excel, Helpstar, Printers, Citrix, iOS, VPN, ASA, Windows 7, Windows XP Pro, Linux, Oracle, Ticketing Systems, Android, Active Directory, Blackberry Enterprise..., Employee Training, Networking
Education
Rackspace Open Cloud Academy 2013 — 2014
ICND1 and 2 as well as IINS, Network and System Administration/Administrator, Graduated
University of North Florida 2008 — 2012
Bachelor, Healthcare Administration
Loews Regency Hotel April 2015 - Present
Mandarin Oriental, San Francisco January 2014 - April 2015
Mandarin Oriental, San Francisco October 2012 - December 2013
Mandarin Oriental, San Francisco May 2008 - September 2012
Mandarin Oriental, San Francisco August 2007 - April 2008
Omni Hotels & Resorts October 2006 - August 2007
Four Seasons Hotels and Resorts San Francisco May 2006 - October 2006
Four Seasons Hotels and Resorts San Francisco October 2005 - May 2006
Hyatt Hotels Corporation June 2004 - August 2004
Skills
Hotels, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Sales Management, Food & Beverage, Resorts, Customer Service, Sales, Tourism, Pre-opening, Yield Management, Property Management..., Restaurants, Rooms Division, Banquets, Hotel Booking, Micros
Education
University of San Francisco 2002 — 2006
Bachelor of Business Administration (BBA), Hospitality Administration/Management
University of San Francisco 2002 — 2006
Bachelor of Business Administration (BBA), Double major in Marketing
Visit Oceanside Conference & Visitors Bureau May 2013 - May 2014
Hyatt Hotels Corporation November 2009 - May 2013
Skills
Management, Sales, Microsoft Office, Customer Service, Event Planning, Public Speaking, Hospitality, Hospitality Management, Marketing, Social Media, Hotels, Catering, Resorts, Trade Shows, Tourism, Hotel Management, Revenue Analysis, Contract Negotiation, Meeting Planning, Event Management, Hospitality Industry, Food & Beverage, Customer Satisfaction, Convention Services
Education
University of Phoenix 2006 — 2009
Bachelors of Science, Marketing
ANdAZ August 2015 - Present
Hyatt Hotels Corporation May 2014 - August 2015
Hyatt Hotels Corporation July 2013 - May 2014
Omni Hotels October 2011 - July 2013
Omni Hotels January 2013 - May 2013
University of New Haven August 2011 - May 2013
Austin Street Inn September 2010 - June 2011
University of New Haven August 2010 - May 2011
Skills
Customer Service, Hotels, PowerPoint, Microsoft Excel, Microsoft Office, Research, Hospitality, Social Media, Microsoft Word, Public Speaking, English, Hospitality Management
Education
University of New Haven 2009 — 2013
BS, Hospitality & Tourism Management, 3.94
NAFSA: Association of International Educators October 2014 - Present
Marriott International October 2013 - October 2014
Hyatt Hotels Corporation January 2013 - June 2013
Marriott International August 2010 - October 2011
Marriott International August 2009 - August 2010
The Yorktowne Hotel May 2009 - August 2009
ACLE April 2007 - August 2007
Senator John Heinz History Center January 2007 - April 2007
Skills
Event Planning, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, Resorts, Food & Beverage, Catering, Front Office, Meeting Planning, Banquets, Pre-opening, Budgets, Opera, Corporate Events, Property Management..., Sales
Education
University of Pittsburgh 2004 — 2007
Bachelor's Degree, Italian Studies
Penn Foster 2008 — 2010
Diploma, Travel & Tourism
Hyatt Hotels Corporation August 2014 - Present
Hyatt Hotels Corporation January 2013 - August 2014
Wells Fargo July 2012 - January 2013
Wells Fargo Bank October 2008 - July 2012
Wells Fargo Bank May 2007 - October 2008
Skills
Customer Retention, Attention To Detail, Business Analysis, Real Estate, Corporate Communications, Product Marketing, Marketing Strategy, Project Management, Treasury Services, Treasury Systems, ACH, Commercial Banking, Financial Analysis, Workstations, SWIFT, Foreign Exchange..., International Treasury..., Cash Management, Portals, SharePoint, Professional Networking, Diversity, Human Resources, Commercial Card Services, Merchant Services, Sales Management, Banking, Banking Relationships, CRM, Cross Selling, SWIFT payments, Treasury, Relationship Management, Credit, Commercial Lending, Financial Services, Credit Cards, Electronic Payments, Internet Banking, Credit Risk, Letters of Credit, Account Reconciliation
Education
University of Oklahoma 2002 — 2006
Bachelor of Arts, Human Relations
Walgreens April 2013 - Present
Persistent Systems March 2011 - Present
Hyatt Hotels Corporation October 2012 - March 2013
Amway December 2011 - July 2012
Juniper Networks April 2011 - November 2011
Persistent Systems November 2006 - March 2011
Skills
IDM, SSO, Integration, Oracle, Federation, OAM, Directory Services, Application Servers, Oracle E-Business Suite, Siteminder, Virtual Directory, eBusiness Suite, PKI, pluggable..., Oracle Privileged...
Education
Pune University 2003 — 2006
Bachelor of Engineering (B.E.)
North Carolina State Government February 2015 - Present
Anderson Automotive Group March 2013 - February 2015
Interstate Hotels & Resorts February 2012 - February 2013
National Park Service September 2011 - September 2012
Hyatt Hotels Corporation February 2011 - February 2012
Biltmore Farms Inc. December 2008 - December 2010
Skills
Customer Service, Microsoft Office, Spanish, PowerPoint, Data Entry, Social Media, Public Speaking, Front Office, Microsoft Excel, Customer Engagement, Internal Communications, Report Writing, Translation, Receptionist Duties, Telephone Reception, Volunteering, Micros, Microsoft Word, Concierge Services, ICD-9, HIPAA, Problem Solving, Customer Oriented, Internet, Lotus Notes, Presentations, On-site logistics, ICD-10, Medical Billing, HCPCS, CMS-1500, CPT
Education
Wake Technical Community College 2013 — 2015
Office Administration
University of North Carolina at Asheville 2007 — 2011
Bachelor of Arts (B.A.), American History
Polaris Industries September 2014 - Present
Eaton Corporation July 2013 - September 2014
Pacific Handy Cutter October 2010 - July 2013
Hyatt Hotels Corporation November 2008 - February 2010
Pacific Handy Cutter April 2007 - October 2007
Sweet Life Enterprises August 2006 - February 2007
Barbeques Galore April 2004 - June 2006
Skills
Inventory Planning, Demand Planning, Demand Forecasting, Inventory Analysis, Supply Chain Operations, Purchasing Negotiation, Strategic Sourcing, Inventory Management, Design for Manufacturing, Inventory Control, Supply Chain Management, MRP, Lean Manufacturing, Project Planning, Warehousing, Supply Chain..., Supplier Negotiation, Logistics, Forecasting, Materials Management, Spend Analysis, Purchase Management, Outsourcing, Production Planning, Physical Inventory, Supply Chain, JIT, Supply Network Planning, Global Sourcing, Analysis, Supply Management, Business Process, Purchasing Processes, Inventory Accuracy, Inventory Optimization, S&OP implementation, Shipping, Purchasing, Supplier Development, Sourcing, ERP, Continuous Improvement, Manufacturing
Education
University of San Diego 2013 — 2015
Master’s Degree, Supply Chain Management, 3.94 GPA
University of San Diego 2000 — 2003
Bachelor of Arts (B.A.), English Language and Literature/Letters
Poway High School
High School Diploma
McKesson November 2014 - Present
Staff Management July 2003 - November 2014
Hyatt Hotels Corporation February 1996 - June 2003
Skills
Recruiting, Training, Human Resources, Management, Payroll, Temporary Placement, Coaching, Interviews, Staffing Services, Temporary Staffing, Applicant Tracking..., Talent Acquisition, Customer Service, Employee Relations, Hiring, Contract Recruitment, Executive Search, College Recruiting, Resume Writing, Internet Recruiting, Technical Recruiting, Sourcing, Permanent Placement, Cold Calling, Onboarding, Screening Resumes, Screening, Sales, Account Management, Team Building, Hotels, Hospitality Industry, Hotel Management, New Hire Orientations, Recruitment Advertising, Job Fairs, Client Development, Job Descriptions, Talent Management, PeopleSoft, Strategy, Taleo, Leadership
Education
University of Rhode Island - College of Business Administration
Merck September 2012 - Present
Merck May 2009 - September 2012
Cardinal Health June 2005 - October 2007
Hyatt Hotels Corporation 2002 - 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, SharePoint, Publishing, Content Management, Knowledge Management, Metrics, Problem Solving, Management, Program Management, Access, Analysis, Budgets, Customer Service, Databases, Event Planning, Leadership, Process Improvement, Project Planning, Software Documentation, Training
Education
University of Phoenix 2010 — 2013
Associate of Arts (A.A.), Information Technology, 3.8
Northcott Hospitality 2009 - Present
Carlson Rezidor Hotel Group 2007 - 2008
Carlson 2004 - 2007
Carlson Rezidor Hotel Group 2003 - 2007
Carlson Hospitality India 2003 - 2007
Carlson Rezidor Hotel Group 1997 - 2002
Hyatt Hotels Corporation 1980 - 1984
Skills
Hospitality, Leadership, Brand Development, Hotels, Resorts, Strategy, Food & Beverage, Revenue Analysis, Hotel Management, Strategic Planning, Tourism, Project Planning, Pre-opening, Hospitality Management, Restaurants, Hospitality Industry, Marketing Management, Lodging, Income Statement, Team Building, Yield Management, Marketing Strategy, OnQ, Guest Service Management, Banquets, Business Development, Budgets, Business Planning, Restaurant Management, Contract Negotiation, Property Management..., Menu Development, Front Office, Start-ups, Pre-opening experience, Operations Management, CEOs, Opening Hotels, Catering, Rooms Division, Hotel Booking, Certified Hotel..., Franchising, Hotel Administration, Leisure, Rooms Division..., Hospitality Finance, F&B Operations, Convention Services, Hotel Asset Management
Education
University of New Hampshire 1975 — 1979
Bachelor’s Degree, Hotel Administration, Magna Cum Laude
Social Solutions Director Of SalesWingate by WyndhamJuly 2013 - Present
Hyatt Hotels Corporation July 2011 - June 2013
Skills
Event Planning, Event Management, Weddings, Parties, Trade Shows, Wedding Planning, Social Networking, Sales Management, Customer Service, Sales, Hospitality, Corporate Events, Hospitality Management, Food, Hotels, Food
Education
University of North Carolina at Greensboro
Bachelor of Arts, Hospitality and Tourism
Atlas Travel - Global Travel Management April 2015 - Present
Seaport Hotel Boston April 2009 - April 2015
New England Business Travel Association June 2010 - June 2013
Hyatt Hotels Corporation July 2007 - April 2009
StudentCity.com August 2003 - May 2007
Skills
Hospitality, Hotels, Salesforce.com, Event Management, Hospitality Management, Sales, Event Planning, Account Management, Sales Management, Customer Service, Contract Negotiation, Cold Calling, Hospitality Industry, Business Travel, Tourism, Marketing
Education
University of New Hampshire 1999 — 2003
B.S., Business Administration at Whittemore School of Business and Economics
Andover High School 1995 — 1999
Hyatt Hotels Corporation January 2011 - Present
Hyatt Hotels 2004 - Present
Hyatt Regency Chicago July 2000 - June 2004
Hyatt Regency Atlanta November 1997 - July 2000
Hyatt Regnecy DFW November 1989 - November 1997
Education
University of Phoenix 2010 — 2012
Associates, Information Technology
Carver Hotel Group March 2015 - Present
Hyatt Regency Philadelphia at Penn's Landing September 2010 - February 2015
Grand Hyatt New York April 2009 - September 2010
Hyatt Hotels Corporation April 2000 - April 2009
Hyatt Regency Denver October 1997 - April 2000
Hyatt Regency Woodfield June 1996 - October 1997
Marriott International 1987 - 1996
Skills
Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Revenue Analysis, Rooms Division, Hospitality, Yield Management, Pre-opening, Front Office, Sales, Resorts, Budgets, Contract Negotiation, Food & Beverage, Banquets, Micros, Convention Services, Catering, Meeting Planning, Opening Hotels, OnQ, Property Management..., Restaurants, Tourism, Hotel Booking, Lodging, Pre-opening experience, Opera, Menu Development, Fine Dining, Guest Service Management, Leisure, Revenue Forecasting, Restaurant Management, MICROS
Education
University of New Hampshire 1977 — 1982
B.S., Hotel Admin.
Conference Center Niagara Falls September 2006 - Present
Intertech Digital May 2003 - May 2006
New Horizons Computer Learning Centers June 2000 - May 2003
Beaver Hollow Conference Center 1998 - 2000
Hilton Hotels Worldwide 1995 - 1998
Hyatt Hotels Corporation 1988 - 1995
Skills
Hospitality, Hospitality Management, Event Management, Trade Shows, Tourism, Event Planning, Hotels, Revenue Analysis, Corporate Events, Customer Service, Food & Beverage, Sales Management, Account Management, Meeting Planning, Sales, New Business Development, Hospitality Industry, Contract Negotiation, Customer Satisfaction, Hotel Management, Catering, Convention Services, Selling, Sales Process, Management, Property Management..., Public Relations, Marketing, Front Office, Resorts, Restaurants, OnQ, Yield Management, Budgets, Banquets, Team Building, Lodging, Training, Rooms Division, Hotel Booking, Micros, Opening Hotels, Pre-opening, Wedding Planning, Incentives, Leisure, Menu Development, Incentive Travel, Time Management, Opera
Education
University of Nevada-Las Vegas 1975 — 1979
Bachelor of Science (BS), Hospitality Administration/Management
University of Nevada-Las Vegas 1975 — 1979
BS, Hotel Admin
St. Joseph's Colligiate Institute 1971 — 1975
Arizona Biltmore March 2015 - Present
Hospitality Industry August 2012 - March 2015
LXR Luxury Resorts & Hotels August 2005 - November 2009
The Ritz-Carlton Hotel Company LLC June 2004 - August 2005
Hyatt Hotels Corporation January 1994 - June 2004
Education
University of North Texas
Starcom MediaVest Group January 2015 - Present
VivaKi August 2014 - January 2015
VivaKi June 2014 - July 2014
VivaKi May 2012 - May 2014
Hyatt Hotels Corporation July 2011 - May 2012
OMD July 2008 - July 2011
OMD Chicago July 2008 - March 2010
Skills
Digital Strategy, Communications Planning
Education
University of Oklahoma 2004 — 2008
BA in Journalism & Mass Communications, Advertising
True North Fitness & Health June 2003 - Present
Ventura County Adventure BootCamp 2003 - May 2013
Island of Lana'i - Lodge at Koele and Manele Bay Hotel January 1994 - June 1997
Lowes Coronado Bay Resort 1992 - 1994
Hyatt Hotels Corporation 1989 - 1992
Skills
Operant Conditioning, Functional Training, Sports Nutrition, Exercise Physiology, Cardio, Athletics, Wellbeing, Pilates, Injury Prevention, Supplements, Endurance, Circuit Training, Lifestyle Coaching, Corrective Exercise, Core Strength, Wellness, Fitness, Fitness Training
Education
University of San Diego 1984 — 1987
Bachelor of Arts, International Relations & French
Newbury Park High School 1980 — 1983
High School Diploma
Interstate Hotels & Resorts November 2014 - Present
HEI Hotels and Resorts February 2013 - November 2014
Le Meridien Atlanta Perimeter April 2012 - 2013
Hyatt Hotels Corporation July 2009 - March 2012
Rosewood Hotels & Resorts 2007 - 2008
IHG - InterContinental Hotels Group April 2004 - July 2007
Ritz-Carlton January 2001 - March 2004
Skills
Hotels, Hospitality Industry, Web marketing and..., Advertising strategies..., Revenue management and..., Budget creation and..., Business plan..., Forecasting and..., Hotel rebranding and..., Business strategy and..., Meeting Planning, Hotel Management, Hospitality, Forecasting, Revenue Analysis, Business Planning, Hospitality Management, Resorts, Pre-opening, Yield Management, Convention Services, Front Office, Property Management..., Opening Hotels, Hotel Booking, OnQ, Banquets, Food & Beverage, Lodging, Micros, Rooms Division, Catering, Guest Service Management, Tourism
Education
University of New Hampshire - Whittemore School of Business and Economics 1984 — 1989
BS, Hotel Administration
Anchorage By The Sea April 2015 - Present
Anchorage By The Sea November 2014 - Present
Success Academy Charter Schools November 2013 - March 2014
Hyatt Hotels Corporation April 2013 - October 2013
Anchorage by the Sea November 2012 - March 2013
Anchorage by the Sea July 2012 - September 2012
Anchorage by the Sea May 2012 - August 2012
The W Times Square June 2011 - August 2011
Quintessentially June 2010 - August 2010
Anchorage by the Sea June 2009 - August 2009
Skills
Food & Beverage, Hospitality Management, Micros, Management, Training, Hospitality, Hospitality Industry, Team Building, Catering, Hotels, Restaurants, Event Planning, Banquets, Event Management, Front Office, Hotel Management, PowerPoint, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Time Management, Food, Human Resources, Resorts, Sales
Education
University of New Hampshire 2009 — 2012
Bachelor of Science (B.S.), Hospitality Administration/Management
University of New Hampshire - Whittemore School of Business and Economics 2009 — 2012
Bachelor of Science (B.S.), Hospitality Administration/Management
NJ Association of Realtors 2008 - Present
Realty 50 Inc. 1982 - Present
Lies I Told My Little Sister Film, LLC May 2012 - March 2014
Trevor Village Condominium Association/Ocean Edge Resort 2009 - 2011
Black Bear Film Festival 2000 - 2011
Union Township Chamber of Commerce 2008 - 2009
Greater Union County Association of Realtors 2005 - 2006
Hyatt Hotels Corporation 1977 - 1981
Skills
Sellers, Real Estate, Public Relations, Training, Budgets, Strategic Planning, ABR, National Association of..., Buyers, First Time Home Buyers, Real Estate Transactions, Investment Properties, Short Sales, Condos, Sales, Management
Education
University of New Haven
Bachelor of Science Hotel & Restaurant Management
LaVarenne
Certificate, Post Graduate Culinary Studies
Academe du Vin
Certificate, Post Graduate Studies
German Wine Academy
Certificate, Post Graduate Studies
La Conferie des Vignerons de St. Vincent
Certificate, Post Graduate Studies
Orange County Public Schools MemberALPFA2010 - 2011
Century 21 All Islands July 2003 - October 2006
Kapalua Land Company - Golf Resorts & Spa January 1997 - January 2003
Hyatt Regency Hotel December 1976 - August 1987
Hyatt Regency Hotel December 1976 - August 1987
Hyatt Hotels Corporation January 1976 - January 1987
UCSF - Langley Porter Institute January 1976 - January 1983
Skills
Selling, Accounting, Real Estate, Customer Service, Investment Properties, Public Speaking, Short Sales, Referrals
Education
Florida Certified Business Teacher - 6 -12
Florida Certified Elementary School Teacher
University of San Francisco
Master of Business Administration, Accounting
University of San Francisco
MBA, Accounting
Valencia College
Administrative Office Assistant
Xanterra Parks & Resorts October 2003 - Present
Warwick Hotels March 2002 - July 2003
Antlers Adam's Mark Hotel April 1999 - March 2002
Hyatt Hotels Corporation October 1985 - April 1999
Hyatt Regency Denver Tech Center Hotel 1996 - 1999
Hyatt Hotels March 1994 - April 1996
Skills
Hospitality, Food & Beverage, Hospitality Management, Leadership, Hospitality Industry, Management, Hotels, Food, Quality Assurance, Resorts, Restaurant Management, Operations Management, Budgets, Restaurants, Menu Development, Pre-opening, Hotel Management, Food Safety, Customer Service, Recipes, Catering, Cuisine, Auditing, Hiring, Process Improvement, P&L Management, Sustainability, Banquets, Fine Dining, Culinary Skills, Revenue Analysis, Internal Audit, Budgeting, Customer Relations, Food Cost, Rooms Division, Front Office, Micros, Sanitation, Culinary Management, Yield Management, Team Building, Event Management, Training, Event Planning, Project Management, Customer Satisfaction, Strategic Planning, Strategic Partnerships, Organizational...
Education
University of North Carolina at Chapel Hill 1977 — 1982
Bachelor's Degree
Sodexo August 2013 - Present
Hyatt Hotels Corporation June 2002 - March 2010
Skills
Catering, Restaurants, Food, Food, Hospitality, Customer Service, Restaurant Management, Menu Development, Fine Dining, Banquets, Hotels, Food Safety, Cooking, Alcoholic Beverages, Food & Beverage, Sales Operations, Patient Safety
Education
University of Phoenix 2013 — 2015
Information technology Networking, Information Technology
Mount Vernon High School 2009 — 2010
HVAC license, HVAC
Jumer's Casino & Hotel May 2015 - Present
Aging Parents Planning October 2014 - January 2015
maurices January 2013 - April 2014
Hyatt Hotels Corporation August 2011 - December 2012
Cosmo Prof November 2008 - July 2011
MWS Foundation May 2007 - November 2008
Skills
Customer Service, Organization, Management, Project Management, Schedules, Employee Training, Networking, Marketing, Communication, Time Management, Sales, Recruiting, Training, Retail, Leadership, Teamwork, Social Networking, Inventory Management, Visual Merchandising, Merchandising, Loss Prevention, Event Planning, Interviews, Store Management, Team Building, Retail Sales, Team Leadership, Fashion, Store Operations, Hiring, Profit, POS, Coaching, Data Entry, Event Management, Budgets, Inventory Control, Microsoft Office, Inventory, Microsoft Word, PowerPoint, Window Displays, Hiring Employees, Cashiering, Sales Management, Driving Results, Microsoft Excel, New Hire Training, Planograms, New Store Openings
Education
University of Phoenix 2013 — 2016
Bachelor of Science (B.S.), Business Administration and Management, General
Newman Central Catholic High School 1999 — 2003
Rockford College
Vatel Business School - Hotel & Tourism Management November 2013 - Present
FB WATON'S LLC March 2011 - Present
Golden Keys International November 2012 - Present
TheFittingLab.com March 2015 - August 2015
KonneKt.com March 2015 - August 2015
Maison Giraud February 2012 - September 2012
Vatel Business School - Hotel & Tourism Management July 2007 - August 2010
Four Seasons Hotels and Resorts August 2009 - July 2010
Hyatt Hotels Corporation December 2008 - May 2009
Hotel San Luis Plaza December 2007 - May 2008
Skills
Hospitality Management, Customer Service, Hotel Management, Restaurant Management, Business Strategy, Entrepreneurship, New Business Development, Concierge Services, Business Analysis, Public Relations, Hospitality, Tourism Management, Customer Satisfaction, Hospitality Industry, Team Leadership, Management Consulting, Sports, Real Estate, Stock Management, Tourism, Hotels, Event Management, Financial Analysis, Innovation Development
Education
Vatel Los Angeles, International Hospitality School 2012 — 2013
Master Business Administration, Entrepreneurship
University of San Diego 2010 — 2011
Non degree program, Business Administration, Management and Operations
University of Perpignan 2007 — 2010
Bachelor's degree, Law, Economic & Accounting
Vatel Institut, International Hospitality School 2007 — 2010
Bachelor's degree, International Hospitality & Tourism Management
Hyatt Hotels Corporation August 2011 - Present
New Mexico Sports and Wellness November 2010 - March 2011
Hyatt June 2008 - June 2010
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Micros, Food & Beverage, Hospitality, Resorts, Restaurants, Revenue Analysis, Employee Training, Beverage Inventory, Aloha, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Training, Event Planning, Menu Development, Food, Event Management, Customer Satisfaction, Public Speaking, MICROS
Education
University of Phoenix-San Diego Campus 2013 — 2015
Master degree, Management, GPA 4.0
New Mexico State University 2004 — 2008
Bachelor of Science (B.S.), Hotel, Restaurant, and Tourism Management, Honors
Hyatt Hotels Corporation November 2014 - Present
First Fidelity Bank January 2014 - November 2014
First Fidelity Bank March 2013 - January 2014
First Fidelity Bank February 2012 - March 2013
Metropolitan Library System December 2009 - July 2011
Skills
Spanish, Training, Microsoft Office, Research, Team Leadership, Sales, Management, Banking, Microsoft Excel, Microsoft Word, Customer Service, Outlook, Public Speaking, PowerPoint, Loans, Event Planning, Social Media, Analysis, History, Conflict Resolution, International Relations, Latin American Studies, Community Outreach, Data Analysis, Public Relations, Customer Support, Customer Acquisition, Project Management, Program Management, Retail, Leadership, Team Building, Coaching, Customer Satisfaction, Consumer Lending, Leadership Development, Strategic Planning, Administration
Education
University of Oklahoma 2009 — 2013
Bachelor of Arts (B.A.), International and Area Studies (Latin American Studies)
University of Viña del Mar 2011 — 2011
Study Abroad, Spanish Language and Literature
Omni Hotels & Resorts September 2014 - Present
Westin Hotels & Resorts April 2013 - September 2014
Hersha Hospitality June 2010 - May 2013
Loews Hotels August 2007 - July 2010
Hyatt Hotels Corporation September 1995 - January 2007
The Ritz-Carlton Hotel Company, L.L.C. September 2002 - September 2005
Hyatt Hotels 1995 - January 2005
ORIENT EXPRESS HOTELS January 2000 - January 2002
Skills
Hotels, Guest Satisfaction, Resorts, Yield Management, Rooms Division, Sales Management, Marketing Strategy, Email Marketing, Food & Beverage, Advertising, Budgeting, Business Strategy, Customer Relations, Employee Relations, Hospitality, Public Relations, Quality Assurance, Owner's Representation, Hospitality Management, Customer Service, Customer Satisfaction, Budgets, Marketing, Event Management, Hotel Management, Menu Development, Restaurants, Pre-opening, Hotel Booking, Homeowner Association..., Front Office, Leadership, Revenue Analysis, OnQ, Hospitality Industry, Opening Hotels, Guest Service Management, Micros, Banquets, Catering, Convention Services, Pre-opening experience, Tourism, Lodging, Property Management..., Concierge Services, Rooms Division..., Opera
Education
University of Nevada-Las Vegas 1991 — 1994
Bachelor of Science (BS), Hospitality Administration/Management
Johnson and Wales University 1989 — 1991
Associate's degree, Hospitality
KeyBridge Technologies, Inc December 2014 - Present
KeyBridge Technologies December 2014 - Present
Crescent Services, LLC May 2014 - December 2014
Ford Audio Video September 2013 - March 2014
Graymark Healthcare April 2012 - September 2013
Hyatt Hotels Corporation January 2009 - May 2012
DFW AFFILIATES May 2008 - December 2008
SEARS ROEBUCK & CO March 2007 - May 2008
Skills
Teamwork, Team Leadership, Payroll, Customer Service, Customer Relations, English, Editing, Lotus Notes, ADP Payroll, ADP, Microsoft Office 2007, Mentoring, Outlook, Organizing, PowerPoint, Word, Excel, Spanish, Writing, ADP ezLaborManager, ADP HRB, Microsoft Excel, Microsoft Word, Employee Relations, Benefits Administration, Human Resources, Data Entry, New Hire Orientations, Interviews, Management, Accounts Payable, Software Documentation
Education
University of Oklahoma 2004 — 2008
Bachelor of Arts, Journalism; Professional Writing
Self-employed October 2012 - March 2015
La Quinta 2007 - 2011
Hyatt Hotels Corporation 1998 - 2007
Skills
Sales, Sales Management, Customer Service, Customer Satisfaction, Hospitality, Budgets, Hotels, Event Management, Hospitality Management, Forecasting
Education
University of Phoenix 2009 — 2011
Business Administration and Management, General
Hyatt Hotels Corporation January 2014 - Present
Allstate February 2012 - January 2014
Allstate May 2011 - February 2012
Skills
Illustrator, MS Word, MS Excel, MS..., Website Design, Development of Adult..., Marketing Communications, Social Media, InDesign, Adobe Acrobat, Data Analysis, Training, Management, Newsletters, Microsoft Excel, Process Improvement, Analysis
Education
University of Notre Dame 2006 — 2010
BA, English Literature and Fine Art
Mother McAuley Liberal Arts High School 2002 — 2006
High School Diploma, Liberal Arts and Sciences/Liberal Studies
Hilton Irvine November 2014 - March 2015
THE LA Hotel Downtown August 2013 - November 2014
NMSC July 2012 - August 2013
Hyatt Hotels Corporation April 2010 - June 2012
Hyatt Hotels Corporation May 2005 - April 2010
Skills
Front Office, Convention Services, Restaurants, Office Management, Reservations, Catering Sales, Microsoft Excel, Microsoft Word, Hotel Administration, Hotel Contract..., Banquet Operations, Administrative..., Customer Service, Hospitality
Education
University of Phoenix 2008 — 2011
Associate of Arts with a concentration in Education
TMS Call Centers January 2010 - Present
Hyatt Hotels Corporation August 2007 - December 2010
Skills
Account Management, Direct Sales, Salesforce.com, Cold Calling, Customer Retention, Sales Process, Sales Operations, Recruiting, Customer Satisfaction, Sales, Solution Selling, Training, Building Relationships
Education
University of Oregon 2004 — 2007
Bachelor of Applied Science (B.A.Sc.), Industrial and Organizational Psychology
Roseburg Sr. High School 1993 — 1996
Hyatt Hotels Corporation March 2015 - Present
Hyatt Hotels Corporation October 2012 - March 2015
Hyatt International March 2010 - October 2012
The Elysian Hotel November 2009 - March 2010
Park Hyatt Chicago November 2006 - November 2009
Skills
Creative Services, Project Management, Hospitality, Management, Human Resources, Food & Beverage
Education
University of North Carolina at Charlotte 2000 — 2004
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services
College Year in Athens 2002 — 2002
Sociology
Cargill July 2014 - Present
Hewlett-Packard September 1999 - April 2014
Hyatt Hotels Corporation April 1996 - August 1998
Marriott Worldwide Reservations February 1990 - November 1994
Skills
Operations Management, Strategic Planning, IT Service Management, Performance Management, Coaching, Strategy, Process Improvement, Project Management, Project Planning
Education
University of Northern Iowa
BA, History and Political Science
Cedar Creek 2012 - 2014
Hyatt Hotels Corporation 2011 - 2012
Hyatt Hotels Corporation 2009 - 2011
First Capital 2008 - 2009
Sonic Drive-In 2007 - 2008
Danny's Family Companies 2005 - 2008
Big O Tires 1998 - 2007
Skills
Customer Service, Payroll, HR Policies, Employee Relations, HRIS, Performance Management, FMLA, New Hire Orientations, Onboarding, Labor Relations, Benefits Administration, Deferred Compensation, Employee Benefits, ADP Payroll, Employee Handbooks, Workforce Planning, Job Descriptions, Human Resources
Education
FMLA
FMLA
University of Phoenix 2014 — 2015
Bachelor's Degree, Management, 3.89
Automatic Data Processing, Inc. (ADP)
Payroll
American Payroll Association (APA)
Payroll
Deloitte August 2015 - Present
Deloitte August 2014 - August 2015
Deloitte September 2013 - August 2014
Hyatt Hotels Corporation May 2012 - August 2012
Hermes of Paris May 2011 - August 2011
The Chicago Lighthouse for People Who Are Blind or Visually Impaired June 2009 - August 2011
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Accounting, Access, Customer Service, Research, Financial Analysis, Financial Reporting, Outlook, Social Media, Data Analysis
Education
University of Notre Dame 2009 — 2013
Bachelor of Business Administration (BBA), Accounting
Hyatt Hotels Corporation June 2015 - Present
Morris House Hotel October 2013 - 2015
Morris House Hotel May 2012 - 2015
Waterfront Square Condominiums & Spa July 2012 - October 2013
Hyatt Hotels Corporation June 2012 - June 2012
Shuckers Oyster Bar and Grill July 2011 - May 2012
Women of Hope June 2011 - May 2012
University of North Carolina September 2010 - May 2012
Wilmington Sea Dawgs January 2011 - July 2011
Women of Hope January 2011 - July 2011
Skills
Microsoft Office, Communication Skills, Marketing Communications, Customer Service, Public Relations, Public Speaking, Oral & Written..., Interpersonal..., Team Leadership, Organization, Office Management, Hospitality, Hotels, Catering, Sales, Microsoft Excel, Advertising, Event Management, Event Planning, Facebook, Social Media, Teamwork, Social Media Marketing, Microsoft Word, Social Networking, PowerPoint, Communication
Education
University of North Carolina at Wilmington 2008 — 2012
Bachelor of Arts (B.A.), Communication Studies
High Point Central High School 2004 — 2008
High School Diploma
Hard Rock International September 2013 - Present
Hyatt Hotels Corporation August 2013 - September 2013
JW Marriott Hotel and Marriott Executive Apartments October 2010 - July 2013
ExxonMobil June 2009 - July 2010
Circle K October 2007 - June 2009
Skills
Operations Management, Project Management, Management Consulting, Military Operations, Military Experience, Military Logistics, Human Resources, Human Development, Conflict Management, Critical Thinking, Microsoft Office, Strategic Financial..., Cost Accounting
Education
University of Phoenix 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.4
University of Phoenix 2009 — 2011
Bachelor's degree, Business Administration and Management, General
Realty Source January 1994 - Present
Orchard Hotel Perth West Australia December 1990 - January 1993
Westin Hotels & Resorts August 1986 - December 1990
Hyatt Hotels Corporation January 1980 - August 1986
Skills
Short Sales, REO, Hotels, Resorts, Investment Properties, Sellers, Real Estate, Marketing, Commercial Real Estate, Luxury, Referrals, Investments, Negotiation, Sales, Brokerage, Property, Renovation, Investors, Real Estate Development, Disposition, Real Property, Selling, USDA, Relocation, 1031 Exchanges, Land Acquisition, VA loans, Mortgage Banking, Buyer Representation, Listings, HUD, Real Estate Financing, Real Estate Transactions, Property Management, Mortgage Lending, First Time Home Buyers, Residential Mortgages, Single Family Homes, Residential Homes, Vacation Homes, Condos, Leases, FHA, Real Estate Economics, Refinance, New Home Sales, Foreclosures, Apartments, Rentals, Contract Negotiation
Education
University of Nevada-Las Vegas 1976 — 1980
BS, Hotel Administration
University of Nevada-Las Vegas 1976 — 1980
BS, Hotel Administration
HSMAI Northern California July 2014 - Present
PCMA January 2014 - Present
Morgans Hotel Group August 2012 - Present
Larkspur Hotels and Restaurants June 2011 - August 2012
Mammoth Mountain Ski Area 2009 - 2011
Sofitel Luxury Hotels and Resorts August 2005 - March 2009
Hyatt Hotels Corporation September 2001 - August 2005
Hyatt Hotels Corporation 1993 - September 2001
Skills
Budgets, Sales, Hospitality, Front Office, Event Management, Leadership, Menu Development, Tourism, Marketing, Revenue Analysis, Strategic Planning, Management, Board of Director..., Strategy, Corporate Events, Customer Satisfaction, Hospitality Industry, Trade Shows, Meeting Planning, Contract Negotiation, Resorts, New Business Development, Corporations, Sales Management, Luxury, Yield Management, Restaurants, Hotels, Customer Service, Property Management..., Convention Services, Hospitality Management, Retail, Social Media Marketing, Catering, Travel Management, Food & Beverage, Forecasting, Team Leadership, Negotiation, Account Management, Team Building, Public Relations, Salesforce.com, Hotel Booking, Marketing Strategy, Business Travel, Event Planning, Hotel Management, Opening Hotels
Education
University of Oregon 1989 — 1992
Radisson September 2013 - Present
Interstate Hotels & Resorts December 2011 - May 2013
Homewood Suites by Hilton Hotel May 2011 - December 2011
Hyatt Hotels Corporation June 2007 - May 2011
Hyatt Hotels and Resorts October 2006 - June 2007
Skills
Revenue Analysis, Sales, Hospitality Industry, Hotel Management, Hospitality Management, Hotels, Hospitality, Yield Management, Resorts, Front Office, Food & Beverage, Pre-opening, Tourism, OnQ, Forecasting, Catering
Education
University of New Hampshire 2001 — 2006
Bachelor of Science (BS)
Hyatt Regency Denver at Colorado Convention Center July 2014 - Present
Hyatt Hotels Corporation July 2010 - July 2014
Colorado Mountain Tours April 2010 - July 2014
Biscuits and Berries Catering July 2013 - June 2014
Wings Over the Rockies Air & Space Museum April 2011 - June 2013
The Butterfly Pavilion May 2010 - January 2011
Skills
Event Planning, Nonprofits, Advertising, Customer Service, Marketing Communications, Public Speaking, Program Management, Event Management, Microsoft Office, Marketing, PowerPoint, Management, Corporate Events, Proposal Writing, Research, Social Networking
Education
University of Northern Colorado 2006 — 2010
Bachelors, Communications, Business
Smoky HIll High School 2002 — 2006
Wyndham Bonnet Creek Resort October 2012 - Present
The Service Companies October 2010 - October 2012
Hospitality Staffing Solutions September 2008 - October 2010
Galt House Hotel & Suites October 2007 - September 2008
Mastercorp May 2005 - October 2007
Ritz-Carlton Hotel Casino & Spa Center March 2002 - May 2005
Hyatt Regency Tampa February 2000 - March 2002
Mirage Cleaning Services, Inc May 1996 - February 2000
Hyatt Hotels Corporation October 1989 - May 1996
Skills
Resorts, Team Building, Management, Human Resources, Leadership, Hospitality Industry, Budgets, Hospitality, Hotels, Rooms Division, Critical Thinking, Yield Management, Hospitality Management, Operations Management, Training, Hotel Management, Forecasting, Contract Negotiation, Guest Service Management, Inventory Management, Conflict Management, Revenue Analysis, Front Office, Hiring, Customer Satisfaction, Customer Service, Event Management, Recruiting, Opening Hotels, Train the Trainer, Payroll, Food & Beverage, Pre-opening, OnQ
Education
University of Phoenix
MBA, Management
NUCO Logistics, Inc. April 2014 - Present
NUCO Group Companies April 2014 - Present
SBE Entertainment Group December 2010 - March 2014
Kimpton January 2009 - December 2010
KOR Hotel Group January 2005 - December 2008
Hyatt Hotels Corporation 1994 - 2004
Skills
Resorts, Hospitality, Hotels, Financial Analysis, Leadership, Teamwork, Revenue Analysis, Finance, Forecasting, Budgets, Hospitality Industry, Hotel Management, Pre-opening, Food & Beverage, Contract Negotiation, Micros, Hospitality Management, Managerial Finance, Front Office, Management, Catering, Sales, Rooms Division, P&L, Restaurants
Education
Southwest Texas State University
Accounting and Finance
University of Puget Sound
Hyatt Regency New Orleans January 2014 - Present
Hyatt Hotels Corporation January 2012 - January 2014
Skills
Hospitality, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Restaurants, Banquets, Resorts, Catering, Event Planning
Education
University of Northern Colorado 2003 — 2007
Bachelor of Applied Science (BASc), Parks, Recreation and Leisure Studies
Xamarin August 2015 - Present
Hyatt Hotels Corporation September 2014 - July 2015
Hyatt Hotels Corporation April 2014 - August 2014
Hyatt Hotels Corporation August 2011 - March 2014
Hyatt Hotels Corporation November 2010 - July 2011
PricewaterhouseCoopers September 2008 - October 2010
Skills
Internal Controls, GAAP, Accounting, Financial Reporting, Management, US GAAP, Auditing, Budgets, Access, Valuation, Financial Modeling, Financial Analysis, Process Improvement, Event Planning, Microsoft Excel, Sarbanes-Oxley Act, Analysis, Financial Accounting, Leadership, Forecasting
Education
University of Notre Dame 2004 — 2008
BBA, Accountancy
Point B April 2015 - Present
Preferred Hotel Group December 2012 - Present
Hyatt Hotels Corporation April 2011 - September 2012
American 3B Scientific June 2008 - April 2011
SIRVA, inc. January 2008 - June 2008
SIRVA June 2006 - January 2008
Skills
Financial Analysis, Revenue Forecasting, Project Management, Demand Forecasting, Data Analysis, Hyperion Financial..., Essbase, Microsoft Excel, Access, Visual Basic, PMP, KPI Dashboards, Process Improvement, Revenue Management, Management, Revenue Analysis, Sales, Market Research, Marketing Strategy, New Business Development, Business Strategy
Education
University of Notre Dame 2003 — 2006
BA, Marketing Management
Hyatt Corporation March 2013 - Present
Hyatt Hotels Corporation May 2011 - Present
Hyatt Hotels 1989 - Present
Grand Hyatt San Antonio September 2007 - May 2011
Hyatt Regency SA 1988 - 2007
Woodlands Inn and Country 1979 - 1981
Skills
Hospitality Industry, Hotel Management, Management, Income Statement, Sarbanes-Oxley Act, Hotels, Revenue Analysis, General Ledger, Hospitality, Resorts, Hospitality Management, Customer Satisfaction, Customer Service, Budgets, Food & Beverage, Pre-opening, Yield Management, Rooms Division, Property Management..., Front Office, Restaurants, Forecasting
Education
University of North Florida - College of Business Administration 1974 — 1976
BBA, Accounting
Hyatt Hotels Corporation August 2014 - Present
Hyatt Hotels Corporation May 2009 - August 2014
Hyatt Regency Waikiki Beach Resort and Spa June 2008 - May 2009
Grand Hyatt Seattle and Hyatt at Olive 8 October 2005 - June 2008
Hyatt Regency Hill Country Resort and Spa March 2004 - October 2005
Hyatt Regency Albuquerque September 1998 - March 2004
Skills
Strategic Planning, Leadership, Analytics, Hotels, Relationship Management, Revenue Analysis, Resorts, Contract Negotiation, Forecasting, Pre-opening, Hospitality Industry, Restaurants, Marketing, Hotel Booking, Leisure, OnQ, Hospitality, Hotel Management, Sales, Opera, Property Management..., Hospitality Management, Event Management, Tourism, Event Planning, Micros, Revenue Forecasting, Meeting Planning, Convention Services, Rooms Division, Sales Management, Trade Shows, Front Office, Lodging, Yield Management, Customer Satisfaction, Destination Marketing, Restaurant Management, Incentives, Opening Hotels, Banquets, Food & Beverage, Fine Dining, Catering, Marketing Strategy, Business Travel, Guest Service Management, Travel Management, Corporate Events, Time Management
Education
University of Phoenix 1987 — 1992
Bachelors, Business Administration
Hyatt Hotels Corporation January 2012 - Present
Hyatt Regency Century Plaza February 2006 - January 2012
KWE Group January 2004 - December 2005
CNN 1998 - 2000
ABC News 1996 - 1998
Wenner Media, Rolling Stone magazine 1995 - 1996
Wenner Media, Rolling Stone magazine 1991 - 1995
Skills
Hotels, Hotel Management, Hospitality, Hospitality Industry, Resorts, Public Relations, Hospitality Management, Event Management, Marketing, Meeting Planning, Food & Beverage, Tourism, Event Planning, Social Media Marketing, Social Media, Restaurants
Education
University of Rochester 1991 — 1995
Bachelor of Arts (BA), Political Science and Psychology
effies catererand special events April 1984 - Present
Hyatt Hotels Corporation March 1985 - June 1995
Edward Don & Company 1988 - 1990
Skills
Leadership, Hospitality Management, Team Building, Microsoft Excel, Social Media, Catering, Training, Leadership Development, Banquets, Microsoft Word, Social Media Marketing, Nonprofits, Entrepreneurship, Food & Beverage, Fundraising, Event Management, PowerPoint, Microsoft Office, Cuisine, Budgets, Hotels, Strategic Planning, Event Planning, Customer Service, Community Outreach, Change Management, Restaurants, Public Speaking, Hospitality, Coaching, Public Relations, Social Networking
Education
University of Richmond 1977 — 1980
Commission Us Army, Army ROTC, Military Science and Operations
Virginia Commonwealth University 1976 — 1980
Bachelor's degree, Political Science and Government
Pyramid Hotel Group November 2012 - Present
ARAMARK February 2008 - November 2012
Hyatt Hotels Corporation September 2006 - February 2008
Skills
Hospitality, Cold Calling, Sales, Customer Service, Sales Management, Event Management, Account Management, Event Planning, Salesforce.com, Contract Negotiation, Income Statement, Social Media Marketing, Workshop Facilitation, International Sales, Loss Prevention, Recruiting
Education
University of New Hampshire - Whittemore School of Business and Economics 2002 — 2006
Bachelor of Science (B.S.), Hospitality Administration/Management
Expedia, Inc. April 2015 - Present
Expedia Inc. May 2012 - April 2015
Egencia, an Expedia Inc company August 2008 - May 2012
Expedia Inc. June 2004 - August 2008
Four Seasons Hotels and Resorts July 1999 - June 2004
Hyatt Hotels Corporation May 1997 - July 1999
Skills
Hotels, Travel Management, GDS, Yield Management, Hospitality Industry, Revenue Analysis, Hospitality Management, Hotel Booking, Hospitality, Tourism, Hotel Management, Leisure, Business Travel, Online Travel, Leisure Travel
Education
University of North Texas 1992 — 1997
Bachelors, Major in Hotel Management/Minor in Business
Doubletree by Hilton Cedar Rapids Convention Complex September 2012 - Present
Hiltons of Branson September 2005 - October 2012
Hiltons of Branson July 2009 - September 2012
Hilton ofBranson August 2005 - July 2009
Marriott Hotels 1998 - 2005
St. Louis Convention & Visitors Commission 1994 - 1997
Hyatt Hotels Corporation 1978 - 1994
Skills
Hotels, Hospitality, Hospitality Industry, Meeting Planning, Hospitality Management, Convention Services, Catering, Revenue Analysis, Event Management, OnQ, Hotel Management, Event Planning, Tourism, Pre-opening, Resorts
Education
University of New Hampshire -- Peter T. Paul College of Business and Economics 1977 — 1979
BS, Hospitality
Middletown High School 1972 — 1975
Park Hyatt New York June 2013 - Present
Park Hyatt Chicago August 2011 - May 2013
Hyatt International June 2008 - August 2011
Hyatt Hotels Corporation 2005 - 2008
Skills
Hospitality Management, Hotels, Hospitality, Hotel Management, Food & Beverage, Resorts, Pre-opening, Revenue Analysis, Banquets, Restaurants, Front Office, Micros, Catering, Fine Dining
Education
University of North Carolina at Chapel Hill
BA, Journalism
Firouzeh's Foods, LLC 2011 - Present
Las Vegas Clark County Library District November 1996 - Present
Las Vegas-Clark County Library District July 1996 - November 1996
Doubletree Hotel January 1992 - July 1993
Omni Hotels June 1990 - January 1992
Hyatt Hotels Corporation September 1989 - June 1990
Amfac Hotel and Hyatt Regency D/FW Airport April 1988 - September 1989
Amfac Hotel / Hyatt Regency October 1985 - April 1988
Amfac Hotel / Hyatt Regency January 1985 - October 1985
Marina's Imported Food Store and Four Seasons restaurant 1979 - 1982
Skills
Public Speaking, Event Planning, Social Media, Public Relations, Grant Writing, Customer Service, Event Management, Program Development, Strategic Planning, Team Leadership, Project Management, Arts Administration, Hospitality Management, Cultural Awareness, Cultural Diversity, Food & Beverage, Catering, Banquets, Food Service, Restaurants, Opening Hotels, Hotel Management, Concierge Services, Arts, Public Libraries, Management, Program Management, Budgets, Teaching
Education
University of North Texas 1979 — 1983
B.A., French
University of North Texas 1979 — 1983
Bachelor of Arts (B.A.)
Mainsail Lodging & Development January 2012 - Present
Tampa Bay & Company November 1999 - December 2011
Hyatt Hotels Corporation October 1986 - November 1999
JP Hotels August 1984 - August 1986
Skills
Tourism, Hotels, Hospitality Industry, Hospitality Management, Marketing Strategy, Marketing Communications, Social Media Marketing, Marketing Management, Sales Management, Sales Presentations, Corporate Housing, Coordinating Meetings, Business Travel, Leisure Travel, International Tourism, Hotel Marketing, Hotel Sales Management, Event Management, Hospitality, Social Networking, Trade Shows, Sales, Online Marketing, Leadership, New Business Development, Account Management, Hotel Booking, Customer Service, Revenue Analysis, Email Marketing, Marketing, Resorts, Food & Beverage, Budgets, Hotel Management, Yield Management, Rooms Division, Destination Marketing, Event Planning, Pre-opening, Convention Services, Public Relations, Incentive Travel, Contract Negotiation, Market Planning, Leisure, Online Advertising, Incentives, Building Brand Awareness, Meeting Planning
Education
UNC Chapel Hill 1977 — 1981
BA, History
The Hill School 1973 — 1977
High School
Leadership Tampa
Hyatt International (Europe Africa Middle East) LLC April 2013 - Present
Hyatt Hotels Corporation February 2010 - Present
KPMG January 2001 - February 2010
Skills
SEC filings, Internal Audit, Forecasting, Sarbanes-Oxley, Internal Controls, Financial Reporting, Corporate Finance, Accounting, CPA, US GAAP, Financial Accounting, Auditing, Sarbanes-Oxley Act, Financial Analysis, GAAP
Education
University of Notre Dame 1996 — 2001
BBA, Accountancy
White Lodging Services March 2013 - Present
White Lodging Services April 2009 - March 2013
Hyatt Hotels Corporation March 2008 - March 2009
Hyatt Hotels Corporation March 2006 - March 2008
Hyatt Hotels Corporation 2004 - 2006
Skills
Hospitality Industry, Hotels, Hospitality Management, Revenue Analysis, Hotel Management, Hospitality, Yield Management, Tourism, Banquets, Front Office, Catering, Event Management, Meeting Planning, Rooms Division, Event Planning, Convention Services
Education
Virginia Tech 1997 — 1999
Communications
University of Notre Dame 1994 — 1996
Metro Market Boston, Starwood Hotels & Resorts Worldwide, Inc. August 2006 - Present
Hyatt Hotels Corporation 2003 - 2006
Skills
Hotels, Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Revenue Analysis, Meeting Planning, Resorts, Food & Beverage, Front Office, Yield Management, Catering, Tourism, Event Management, Pre-opening, Event Planning, Customer Service, Sales, Rooms Division, Opera, Micros, OnQ, Customer Satisfaction, Property Management..., Convention Services, Menu Development, Leisure, Corporate Events, Business Travel, Fine Dining, Spa, Hiring, Training, Restaurant Management, Guest Service Management, Leisure Travel, Revenue Forecasting, Lodging, Food, Incentive Travel, Trade Shows, Travel Management, Budgets, Food Service, Incentives, Hotel Booking, Luxury, Contract Negotiation, Wine, Online Travel
Education
University of San Diego
BA, Psychology
Hyatt Regency Sarasota February 2007 - Present
Urban Accents June 2011 - November 2012
Travelocity May 2005 - 2007
Hyatt Hotels Corporation 1996 - 2003
Skills
Revenue Analysis, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, Yield Management, Resorts, Tourism, Meeting Planning, Food & Beverage, Catering, Trade Shows, Leisure, Pre-opening, Sales, Event Management, Front Office, Sales Management, Business Travel, Corporate Sales..., •Corporate Sales..., Rooms Division, Banquets, Hotel Booking, Food
Education
University of Oklahoma
Corvias Group June 2011 - March 2015
Hyatt Hotels Corporation November 2009 - March 2011
Hyatt Key West Resort & Spa August 2008 - November 2009
General Woodcraft Inc. August 2007 - May 2008
Skills
Microsoft Office, Customer Service, Hotels, Event Planning, Property Management..., Training, Hospitality, Budgets, Hospitality Management
Education
University of Rhode Island 2003 — 2007
BA, Anthropology, Classical Studies
Brown University June 2015 - August 2015
Roger Williams University February 2006 - September 2012
Roger Williams University February 2003 - January 2006
INDEPENDENT EVENT AND MEETING PLANNER October 2001 - January 2003
Bottom Line Hospitality Marketing December 1998 - September 2000
Tarsadia Hotels September 1997 - November 1998
Hyatt Hotels Corporation February 1996 - September 1997
Omni Ambassador East Hotel September 1994 - February 1996
Omni Hotels April 1993 - September 1994
Omni Hotel Independence Park 1991 - 1993
Skills
Student Leadership, Educational Leadership, Volunteer Management, Program Development, Student Affairs, Public Speaking, Student Development, Higher Education, Teaching, Event Management, Social Media, Nonprofits, Fundraising, Research, Event Planning, Curriculum Development, Community Outreach, Marketing
Education
University of Rhode Island 1979 — 1981
MS, Textile and Related Arts
Hyatt Regency La Jolla Catering ManagerHyatt La Jolla2003 - Present
Hyatt Hotels Corporation 2003 - Present
Skills
Catering, Hospitality, Hospitality Management, Event Planning, Meeting Planning, Hospitality Industry, Hotel Management, Event Management, Resorts, Hotels, Customer Service, Revenue Analysis, Food & Beverage
Education
University of San Francisco 1999 — 2003
Bachelor of Arts (BA), Communications, 3.7
Lowe's Home Improvement December 2009 - Present
Hyatt Hotels Corporation December 2007 - December 2009
Tween Brands December 2003 - December 2007
Skills
Time Management, Customer Service, Talent Acquisition, Performance Management, Onboarding, Employee Relations, Hiring, Succession Planning, Employee Engagement, Talent Management, Compensation, HR Policies, Interviewing, PowerPoint, Word, HRIS, Customer Relations, Coaching, Payroll, Employment Law, Leadership Development, Microsoft Office, Excel, Organizational..., PeopleSoft, Team Building, Mentoring, Change Management, Policy, Budgeting, Benefits Administration, Inventory Management, Strategic Planning, Supervisory Skills, Scheduling, Negotiation, Benefits, Event Planning, Problem Solving, Labor Relations, Talent Development, FMLA, Outlook, Vendor Relations, Sourcing, Teamwork, Compliance, Payroll Processing, Budgets, Deferred Compensation
Education
University of Rhode Island 1999 — 2003
Bachelor of Arts, Communication Studies
Pandora January 2014 - Present
CBS Interactive July 2012 - January 2014
BlackBook Media/The Access Network May 2011 - August 2011
Hyatt Hotels Corporation May 2010 - January 2011
Skills
Microsoft Office, Social Media, PowerPoint, Excel, Word, Microsoft Excel, Microsoft Word, Salesforce.com, Social Media Marketing, Event Planning, Training, Facebook, Advertising, Event Management, Spanish, Social Networking, Online Advertising, Blogging
Education
University of New Hampshire 2008 — 2012
Bachelors, Communications, Hospitality Management
Florence University of the Arts
Hyatt Hotels Corporation January 2011 - December 2014
Upward Bound - Project Pass January 2011 - May 2014
Skills
Data Entry, Organization, Typing, Filing, Customer Service, Opera, Visual One, Reserve, Microsoft Office, Adobe Acrobat, Upholstery, Emergency Medical..., Passkey, Tutoring, Teaching, PowerPoint, Microsoft Word, Research, Microsoft Excel, Hospitality, Curriculum Design, Critical Thinking
Education
University of New Orleans 2008 — 2014
Bachelor of Science in Secondary Education, Social Studies Teacher Education, 3.35
Fetching Events July 2015 - Present
Something Borrowed Something New Events February 2012 - July 2015
Hyatt Hotels Corporation April 2011 - March 2012
Hilton Worldwide June 2008 - April 2011
Granite Steak and Grill September 2005 - June 2007
Skills
Hospitality Management, Hotels, event, Event Planning, Wedding Planning, Event Management, Hospitality Industry, Hospitality, Parties, Corporate Events, Hotel Management, Food & Beverage, Catering
Education
University of New Hampshire - Whittemore School of Business and Economics 2003 — 2007
Hospitality Management
UBF (formerly known as Afis) March 2015 - Present
Northwest Administrators, Inc October 2007 - March 2015
Hyatt Hotels Corporation May 1995 - January 2001
Skills
Public Speaking, Performance Management, Customer Service, Human Resources, Recruiting, Management, Strategic Planning, Presentation Skills, Hiring, Training, Microsoft Office, Social Networking, Nonprofits
Education
University of San Francisco 2008 — 2010
Masters, Organization & Leadership, 3.95
Arroyo grande High school 1987 — 1990
High School Diploma, All, 3.9
Trane October 2010 - Present
Hyatt Hotels Corporation January 2005 - October 2010
Skills
Hospitality Management, Food & Beverage, Hospitality, Hospitality Industry, Hotels, Micros, Banquets, Restaurants, Hotel Management, Pre-opening, Catering, Menu Development, Fine Dining, Resorts, Restaurant Management, Team Building, Purchasing, Customer Service, Operations Management
Education
University of North Texas 2005 — 2007
Bachelor of Arts (B.A.), History
Rosen Hotels & Resorts December 2005 - Present
Loews Hotels November 1999 - November 2005
Hyatt Hotels Corporation 1996 - November 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook
Education
University of North Texas 1988 — 1992
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Hyatt Hotels Corporation May 2013 - Present
U.S. Army Reserve September 2011 - Present
National American University September 2012 - May 2013
Skills
PowerPoint, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Event Planning, Social Media, Leadership, Public Speaking, Research, Event Management, Training
Education
University of Phoenix 2012 — 2013
Master of Business Administration (MBA), General, 3.1
Western New England University 2007 — 2011
Bachelor's of Science in Business Administration, Sports Management, 3.0
Hyatt Hotels Corporation February 2012 - Present
OneData, LLC April 2007 - September 2011
Cicada Corp October 2002 - April 2007
Thomson Reuters January 1995 - October 2002
Education
University of Oklahoma
Bachelor of Business Administration, Finance
Cobb County Schools October 2013 - Present
Hyatt Hotels Corporation June 1989 - November 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Photoshop
Education
University of New Orleans
Bachelor of Arts (BA), Journalism/Communications
First Data Corporation November 2009 - Present
Omaha Steaks March 2009 - November 2009
Hyatt Hotels Corporation January 1997 - March 2001
Skills
Credit, Debit Cards, Call Center, Credit Cards, Customer Service, Payment Card Processing, Microsoft Excel, Outlook, Sales, Fraud, Payments, Data Analysis
Education
University of Phoenix 2009 — 2011
Associates of Arts in Heath Care Administration, Medical Records
Palo Duro High School 1992 — 1996
diploma
Los Angeles County Dept Social Services April 2006 - Present
Hyatt Hotels Corporation July 2004 - April 2006
Education
University of Phoenix
BA, Human Services
Aflac October 2014 - July 2015
Hyatt Hotels Corporation June 2010 - October 2014
ResortCom International January 2009 - June 2010
McCune Chrysler Jeep January 2005 - January 2009
PETCO Animal Supplies, Inc. June 2004 - August 2006
McCune Motors January 1999 - January 2004
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Oracle Applications, Oracle E-Business Suite, PeopleSoft, Adobe Creative Suite, Hyperion Enterprise, Hyperion Planning, POS, Credit Cards, Corporate Tax, Tax Accounting, Multi-State Sales Tax, PCI Standards, SOX Compliancy, Journal Entries, Time Management, Forecasting, Hospitality, Month End Close, Payroll, Accounts Payable, Accounts Receivable, Financial Analysis, General Ledger, Compliance, Financial Statements, Financial Reporting, Auditing, Accounting, Resorts, Cash Flow Forecasting, Revenue Recognition, QuickBooks, Hospitality Management, Hotel Management, Internal Controls, ADP Payroll, Customer Service, Hospitality Industry, Management, Team Building, Hotels, Budgets
Education
University of Phoenix 2005 — 2010
Bachelor's degree, Accounting and Finance
University of Phoenix
BS, Accounting
Self-employed February 1997 - Present
Beauvais Heath club September 1987 - August 1989
Hyatt Hotels Corporation January 1986 - September 1987
Skills
Flooring contractor, Manger
Education
University of Phoenix 1988 — 1990
University of Wisconsin-Madison 1980 — 1985
Eureka Energy Audits October 2012 - Present
Scandia Inn Bed & Breakfast Worldwide September 1994 - Present
Hyatt Hotels Corporation 1986 - 1992
Sheraton Corporation ITT 1984 - 1986
Westin Hotels & Resorts 1980 - 1984
Skills
Hospitality, Customer Service, Hotels, Event Management, Restaurants, Event Planning, Catering, Tourism, Food & Beverage, Social Media, Hospitality Industry, Marketing Strategy, Hospitality Management, Marketing, Microsoft Office, Social Media Marketing, Team Building, Resorts, Sales Management, Budgets, Banquets, Pre-opening
Education
University of Oklahoma 1970 — 1973
Finance, General
Ovations Food Services, LP November 2014 - Present
Ovations Food Services, LP October 2013 - Present
Ovations Food Service January 2013 - September 2013
Levy Restaurants August 2006 - October 2012
Levy Restaurants December 1999 - August 2006
MeriStar Hospitality Corporation April 1995 - December 1999
G&S Foodservice April 1990 - March 1995
Regent Hotels International November 1988 - April 1990
Princess Hotels & Resorts September 1987 - November 1988
Hyatt Hotels Corporation February 1981 - September 1987
Skills
Purchasing, Food & Beverage, Food, Budgets, Restaurants, Purchase Management, Training, Inventory Management, Microsoft Excel, Hospitality, Hotels, Food Service, Menu Development, Food Safety, Cost Control, Restaurant Management, Contract Management, Hospitality Industry, Inventory Control, Negotiation, Forecasting, Pre-opening, Microsoft Office, PowerPoint, Outlook, Hospitality Management, Pricing, Food Industry, Resorts, Microsoft Word, Menu Costing, Fine Dining, Banquets, Hotel Management, Gourmet, New Restaurant Openings, Windows, Research, BOSS / SQL BOH System, Tangent BOH System, Sanitation, Catering, Culinary Skills, HACCP, Recipes, Cuisine, Stratton Warren
Education
University of San Carlos 1976 — 1980
Bachelor of Science (B.S.), Business Administration and Management, General
Hyatt Wild Oak Ranch February 2015 - Present
Hyatt Hotels Corporation June 2014 - February 2015
Hyatt Coconut Plantation Resort March 2013 - June 2014
Hyatt Regency New Orleans September 2011 - March 2013
Hyatt Regency Crown Center November 2004 - September 2011
Skills
Executive..., Employee Cafeteria..., Pain Frais (Bread..., Departmental Payroll, Third-Party Payroll, Payroll system training..., Maintain associate..., Maintaining Health..., Menu Development, Banquets, Process Scheduler, Training, Payroll
Education
University of Phoenix 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Platte Country R-III High 1999 — 2002
Diploma, General
Belk September 2013 - June 2014
Stateline Chrysler Jeep Dodge March 2013 - June 2013
Advantage xPO September 2012 - November 2012
Folger Automotive, LLC 2011 - 2012
Sam's Club June 2007 - September 2011
AutoNation September 2005 - November 2007
Hunter Motors, Inc April 1999 - September 2005
Hyatt Hotels Corporation April 1996 - April 1999
United States Marine Corps July 1984 - March 1996
Skills
Deposits, Customer Satisfaction, Accounting, Auditing, Inventory Management, Journal Entries, Inventory, Bank Reconciliation, Office Administration, Invoicing, Marine Corps, Full Cycle Accounts..., Accounts Payable, Accounts Receivable, Invoice Processing, G/L Reconciliations, Integrity, Cash-handling, Stocking, Cashiering, Highly motivated..., Attentiveness to Detail, Notary Public, Microsoft Word, Microsoft Excel, PowerPoint, Hospitality Industry, Banquets, Veteran, Spreadsheets, Administration, Inventory Control
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Accounting, 3.54
J.P. Morgan April 2012 - Present
Chicago Federation of Labor Workers Assistance Committee June 2010 - July 2011
Hyatt Hotels Corporation 2008 - 2009
Kohler Co. 2007 - 2008
HSBC March 2001 - February 2007
Skills
HRIS, Human Resources, Employee Engagement, Banking, PeopleSoft, Performance Management, Onboarding, Recruiting, Employee Relations, Vendor Management, Training, Process Improvement, Microsoft Excel, Customer Service, Management, Outlook, Payroll
Education
University of Phoenix
Hyatt Hotels Corporation
Skills
Hospitality, Catering, Food, Hospitality Management, Hotels
Education
University of New Orleans 2005 — 2009
English Literature (British and Commonwealth)
InterMountain Management April 2013 - Present
Hyatt Hotels Corporation April 2009 - Present
Hyatt Regency Lake Tahoe May 1999 - July 2005
Hyatt Resorts of Puerto Rico June 1998 - June 1999
Skills
Hotels, Hotel Management, Hospitality Industry, Hospitality, Revenue Analysis, Pre-opening, Food & Beverage, Resorts, Front Office, Rooms Division, Yield Management
Education
University of Nevada-Reno 1970 — 1975
Bachelor of Science (B.S.), History / Secondary Education
Caribbean Spoon May 2013 - Present
Cable and Wiless Cayman Islands March 2005 - March 2008
Hyatt Hotels Corporation January 1998 - March 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
University of Phoenix 2012 — 2013
Cayman Islands College